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HP ProLiant DL360 Generation 5 Server

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1. CSR HP Customer self repair 12 HP CSR HP sk HP CSR HP CSR HP HP
2. HP 112 10 0001 90 561060010 HP CSR Customer self repair 15 Illustrated parts catalog Mechanical components NS Ne EN Customer self repair on Access panel 412209 001 Plastics kit 412208001 a Optical drive ejector assembly b Front bezel c Optical device blank d Expansion slot covers 2 e Screws M3x0 5x4 in T 10 4 Bezel screw T 10 flathead 1 4 in i HP Smart Array E200i Controller battery tray j HP Smart Array P400i Controller battery tray Illustrated parts catalog 16 Description Spare part Customer self number repair on page 5 k Hard drive bezel blank SFF Hard drive blank LFF 392613 001 Rack mounting hardware pvc 4 Rack mounting hardware kit 360104 001 5 Cable management arm 360105 001 Not sho
3. FSS FEEL Illustrated Parts Catalogoll No CSR 4 HP ASS SSS E FSS HPS CSR BHO TSS 5 HP Sas HP HSS HPE HP
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8. 2 Optional PESE HPO WAS 3 No No 4 Illustrated parts catalog 18 System components Spare part number System fan module 412212 001 Hot plug power supply 700 W 412211 001 PCI riser board assembly 412200 001 Processor a Dual Core Intel Xeon Processor 5050 3 00 GHz 667 409423 001 MHz FSB 2x2 MB L2 cache t b Dual Core Intel Xeon Processor 5060 3 20 GHz 1066 409424 001 MHz FSB 2x2 MB L2 cache c Dual Core Intel Xeon Processor 5080 3 73 GHz 1066 412955 001 MHz FSB 2x2 MB L2 cache d Dual Core Intel Xeon Processor 5110 1 60 GHz 1066 416795 001 MHz FSB 2x2 MB L2 cache e Dual Core Intel Xeon Processor 5120 1 86 GHz 1066 416794 001 MHz FSB 2x2
9. HP htp www hp com go selfrepgir HP HP yii E CSR HP Customer self repair 13 HP CSR HP HP ARR REPRE HERS TE CSR E HP CSR HP SI HP HP
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12. No Hp HP Bs Mandatory HPO WAS 2 Optional HPO TAS ASA 3 No No HP Y HE SSS Illustrated parts catalog 24 Removal and replacement procedures Required tools You need the following items for some procedures e T 10 Torx screwdriver e T 15 Torx screwdriver e Diagnostics Utility Safety considerations Before performing service procedures review all the safety information Preventing electro
13. HP t CSR HP EEE HP Customer self repair 14 HP 580 FSS CSR HSS HPE CSR HP WAS TAS HP
14. A CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage To remove the component 1 2 3 Power down the server if the standard cable management solution is installed Power down the server on page 27 NOTE If the optional cable management arm is installed you can extend the server and perform hotplug installation or maintenance procedures without powering down the server Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 Lift up on the hood latch handle and remove the access panel To replace the component reverse the removal procedure Hard drive blanks Removal and replacement procedures 28 A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank Remove the component as indicated To replace the component reverse the removal procedure Hot plug SAS or SATA hard drives A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank Remove the component as indicated To replace the component reverse the removal procedure Removal and replacement procedures 29 Front bezel
15. preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servi os local Para o programa norte americano visite o site da HP http www hp com go selfrepair Customer self repair 10 Servico de garantia apenas para pecas A garantia limitada da HP pode incluir um servico de garantia apenas para pecas Segundo os termos do servico de garantia apenas para pe as a HP fornece as pe as de reposi o sem cobrar nenhuma taxa No caso desse servico a substitui o de pe as CSR obrigat ria Se desejar que a HP substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servico Customer self repair 11 HP CSR CSR
16. F Humidity 5 to 90 DVD ROM drive specifications D DVD single and double layer DVD 5 DVD 9 DVD 10 DVD R CD ROM Mode 1 8 2 CD DA CD XA Mode 2 Form 1 amp 2 CD I Mode 2 Form 1 amp 2 CD I ready CD Bridge CD R PhotoCD single and multi session Capacity 4 7 GB DVD 5 8 5 GB DVD 9 9 4 GB DVD10 550 Mb Mode 1 12 cm 640 Mb Mode 2 12 cm 180 Mb 8 cm B 2352 bytes mode 0 2352 2340 2336 2048 bytes mode 1 2352 2340 2336 2048 bytes mode 2 2048 bytes DVD Data transfer rate S 4463 10 800 KB s 8X CAV DVD mode 150 KB s sustained 1X CD ROM 1552 3600 KB s 24X CAV CD ROM isk forma lock size ustained a lt 300 ms DVD lt 180 ms DVD 0 74 um 3 15 x 107 in DVDROM 1 6 um 6 3 x 107 in CD ROM lt 5 s single lt 30 s multisession ara len s l i s Semiconductor laser GaAs kf ck s tain stro met hickne 1 2 mm 0 05 in rack p er p ave ts Laser parameters th Specifications 85 ogos Humidity 5 to 90 SAS hard drive specifications 15 000 rpm 15 000 rpm 15 000 rpm Operating temperature 10 to 35 C 50 to 95 F 10 to 35 C 50 to 95 F 10 to 35 C 50 to 95 F SATA hard drive specifications hem Jeocssara 160 GBSATA 250 GBSATA 500 GB SATA Capacity 80 026 MB 160 041 MB 250 059 MB 500 107 MB 2 611 cm 1 028 2 611 cm 1 028 2 611 cm 1 028 2 611 cm 1 028 in in in i in Operating 5 to
17. SAS and SATA hard drive LED combinations On off or flashing Steadily blue The drive has failed or a predictive failure alert has been received for this drive it also has been selected by a management application The drive is operating normally and it has been selected by a management application Amber flashing A predictive failure alert has been received for this drive regularly 1 Hz Replace the drive as soon as possible On lorf The drive is online but it is not active currently Flashing regularly Amber flashing regularly 1 Hz Flashing regularly 1 Hz Do not remove the drive Removing a drive may terminate the current operation and cause data loss The drive is part of an array that is undergoing capacity expansion or stripe migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Do not remove the drive Removing a drive may terminate the current operation and cause data loss The drive is rebuilding or it is part of an array that is undergoing capacity expansion or stripe migration Component identification 80 LED green amber blue The drive is active but a predictive failure alert has been regularly 1 Hz received for this drive ius the drive as soon as possible Steadily amber A critical fault oo has been identified for this drive and the controller has pl
18. o de garantia destinado ao produto No Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Illustrated parts catalog 23 Mandatory HP Optional HP No HP HP HP
19. 2 00 GHz 437946 001 Optional 1333 MHz FSB 4x2 MB L2 cache q Quad Core Intel Xeon Processor E5345 2 33 GHz 439827 001 Optional 1333 MHz FSB 4x2 MB L2 cache r Quad Core Intel Xeon Processor X5355 2 66 GHz 1333 438363 001 Optional MHz FSB 4x2 MB L2 cache s Quad Core Intel Xeon Processor E5405 2 00 GHz 1333 457876 001 Optional MHz FSB 2x6 MB L2 cache 80W t Quad Core Intel amp Xeon amp Processor E5410 2 33 GHz 1333 460492 001 Optional MHz FSB 2x6 MB L2 cache u Quad Core Intel Xeon Processor 15410 2 33 GHz 1333 459736 001 Optional MHz FSB 2x6 MB L2 cache 50 W v Quad Core Intel Xeon Processor E5420 2 50 GHz 460491 001 Optional 1333 MHz FSB 2x6 MB L2 cache wl Quad Core Intel Xeon Processor L5420 2 50 GHz 463719 001 Optional 1333 MHz FSB 2x6 MB L2 cache 50 W x Quad Core Intel Xeon Processor E5430 2 66 Ghz 457877 001 Optional 1333 MHz FSB 2x6 MB L2 cache y Quad Core Intel Xeon Processor E5440 2 83 GHz 460490 001 Optional 1333 MHz FSB 2x6 MB L2 cache z Quad Core Intel Xeon Processor E5450 3 00 GHz 457878 001 Optional 1333 MHz FSB 2x6 MB L2 cache 80 W aa Quad Core Intel Xeon Processor X5450 3 00 GHz 462801 001 Optional 1333 MHz FSB 2x6 MB L2 cache 120 W t bb Quad Core Intel Xeon Processor X5460 3 16 GHz 457879 001 Optional 1333 MHz FSB 2x6 MB
20. 55 C 5 to 55 C 5 to 55 C 5 to 55 C temperature 41 to 131 F 41 to 131 F 41 to 131 F 41 to 131 F Specifications 86 Acronyms and abbreviations ABEND abnormal end ADU Array Diagnostics Utility ASR Automatic Server Recovery BBWC battery backed write cache FBDIMM fully buffered DIMM iLO 2 Integrated Lights Out 2 IML Integrated Management Log NIC network interface controller NMI non maskable interrupt NVRAM non volatile memory OSEM Open Services Event Manager PCI Express Peripheral Component Interconnect Express Acronyms and abbreviations 87 PCI X peripheral component interconnect extended PPM processor power module PSP ProLiant Support Pack RBSU ROM Based Setup Utility SAS serial attached SCSI SATA serial ATA SIM Systems Insight Manager UID unit identification USB universal serial bus WEBES Web Based Enterprise Service Acronyms and abbreviations 88 Index A AC power supply 73 75 access panel 28 additional information 67 ADU Array Diagnostic Utility 67 air baffle 27 37 array controller cabling 63 Array Diagnostic Utility ADU 67 ASR Automatic Server Recovery 69 Automatic Server Recovery ASR 69 backplane SAS 43 battery 56 76 battery backed write cache battery pack 40 battery backed write cache cabling 65 battery backed write cache enabler cabling 65 blue screen event 76 b
21. 65 Multibay backplane cabling ET 6 BI eo eae DD erv 67 Troubleshooting EE 67 Array Diagnostic Unli es 67 HP Instant Support Enterprise Edition ss 67 HP Insight Diagnostics survey functionality sssssssssssiisseisseessetrsetrsrtistetssetrsetisttisrtessstrsttisttiststtsseresresreesta 68 HP ROM Based Setup Utility nnn 68 Integrated Management Log EE 68 Automatic Server RECOVERY ee 69 HP Systems Insight Manager tSt tSt ttnt EESE EESE EESNEEEEE EESE EESE NESSE En SnEr enee ea ennea 69 A a Ono E e A ot 69 Web Based Enterprise Service nnn nennen 69 Open Services Event Manager S 70 aida 71 Front panel components ii 71 Front panel LEDs and buttons iii eee 72 Rear panel COmpoonents se E EAE E EE eE A s EE SESER E rnai 73 Rear panel LEDs and buptons sise 74 System board components sise 75 System maintenance switch i 76 NMitunctionality DI DEEI EE E E IEII I H II I E EIIEIEEEI OIIIIIIIAEIIEOEWTIEWWWWVZVIYEIDEZEEEEEEEII 76 HP Systems Insight Display and LEDS TTE 76 HP Systems Insight Display LEDs and internal health LED combinations e 77 RE 79 SAS and SALA hard drive lala 80 SAS and SATA hard drive LED combinations rari 80 ida 81 eT UT RATTI TTT 82 Environmental specifications nnn 82 Server speciliCations u e ere er cet b er a rrr ee f pg ou 82 Hot plug power supply callan Eek kek kek kek kek DI 83 FBDIMM speche
22. L2 cache 120 W t Illustrated parts catalog 20 ui Description Spare part number WW cc Quad Core Intel Xeon Processor X5470 3 33 GHz 497545 001 1333 MHz FSB 4x2 MB L2 cache 120 W t Ed dd Quad Core Intel Xeon Processor X5470 2 66 GHz 459735 001 1333 MHz FSB 4x2 MB L2 cache 50 W NC EEE b HP Smart Array P400i Controller integrated SAS 412206 001 a System board with processor cage supporting Intel Xeon 412199 001 50xx and 51xx processors N b System board with processor cage supporting Intel Xeon 436066 001 52xx 53xx and 54xx processors HP Systems Insight Display LEDs and power button assembly 412204 001 with cable EUT b DVD ROM drive removable multibay 8X 397928 001 EEE c Diskette drive removable multibay 399396 001 EL REN E EEE a 1 GB 2x512 MB 416470 001 b 2 GB 2x1 GB 416471001 c 4 GB 2x2 GB 416472 001 d 8 GB 2x4 GB 416473 001 e 16 GB 2x8 GB 416474 001 Ee A E a 36 GB 10 000 rpm 376596 001 b 72 GB 10 000 rpm 376597 001 wwe A Cusfomer self repair on page 5 Optional Optional Optional Mandatory Mandatory Optional Optional Optional Mandatory Optional Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Optional Illustrated parts catalog 21 D
23. Replace only with the spare designated for this product To remove the component 1 Power down the server on page 27 2 Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 Remove the access panel Access panel on page 28 Remove the PCI riser board assembly PCI riser board assembly on page 34 Locate the battery on the system board System board components on page 75 Removal and replacement procedures 56 6 Remove the battery to XZ IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery reconfigure the system through RBSU To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider System board To remove the component 1 2 SS A Power down the server on page 27 Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 Remove the access panel Access panel on page 28 A CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCI riser cage Remove all power supplies Hot plug power supply on page 33 Remove the power su
24. SS HP HP CSR BSH FILE BLUR AK gt TAE HP HP CSR HP 5 HP HP HP MERA gt HP ARAMA SENE RA TIR AIR ER ERFAR HP http www hp com go selfrepair TERRE TH RIR S RS HP
25. Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed Removal and replacement procedures 27 3 6 XZ IMPORTANT If installing a hot plug device it is not necessary to power down the server Back up the server data Shut down the operating system as directed by the operating system documentation If the server is installed in a rack press the UID LED button on the front panel Blue LEDs illuminate on the front and rear panels of the server Press the Power On Standby button to place the server in standby mode When the server activates standby power mode the system power LED changes to amber If the server is installed in a rack locate the server by identifying the illuminated rear UID LED button Disconnect the power cords The system is now without power Remove the server from the rack To remove the server from an HP Compaq branded telco or third party rack 1 2 3 Power down the server on page 27 Extend the server from the rack on page 27 Disconnect the cabling and remove the server from the rack For more information refer to the documentation that ships with the rack mounting option Place the server on a sturdy level surface Access panel N WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them
26. i soli componenti obbligatoria la formula CSR che prevede la riparazione da parte del cliente Se il cliente invece richiede la sostituzione ad HP dovr sostenere le spese di spedizione e di manodopera per il servizio Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt e Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet e Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennze
27. install FBDIMMs in the proper configuration Refer to the Documentation CD Type FBDIMM PC2 5300F Fully Buffered DIMMs 512 MB 1 GB 2 GB 4 GB 8 GB Upgrade FBDIMMs must be installed in pairs within a bank A requirement bank must be populated with two FBDIMMs with identical HP part numbers Use only Registered DDR2 FBDIMMs Use HP FBDIMMs only 1 44 MB diskette drive specifications Read write capacity per diskette High density 1 44 MB Low density 720 KB 1 Drives supported Drive height One third height E High 500 Kb s Low hw 2004 Sectors per track high low 18 9 Specifications 83 Tracks per side high low 80 80 CD ROM drive specifications Disk formats CD ROM modes 1 and 2 mixed mode audio and data combined CD DA Photo CD single multiple session CD XA ready CDi ready Block size 2368 2352 bytes mode O 2352 2340 2336 2048 bytes mode 1 2352 2340 2336 2048 bytes mode 2 Height 12 7 mm 0 50 in Depth 132 08 mm 5 20 in 132 08 mm 5 20 in Data transfer r t 150 KB s sustained 1X 1500 3600 KB s 10X to 24X ra 1 6 um 6 3 x 107 in Cache buffer 128 KB Startup time lt 10s Stop time lt 5 s single lt 30 s multisession Laser parameters Type Semiconductor laser GaAs Wave length 700 25 nm Specifications 84 Divergence angle 53 5 1 5 Output power 0 14 mW Temperature 5 C to 45 C 41 F to 118
28. or NVRAM deletes configuration information Be sure to g g properly configure the server or data loss could occur NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mechanisms Crash dump log analysis is an essential part of diagnosing reliability problems such as hangs in operating systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to cycle the system power Resetting the system erases any information that could support problem analysis but the NMI feature preserves that information by performing a memory dump before a hard reset To force the OS to invoke the NMI handler and generate a crash dump log the administrator can do any of the following e Short the NMI jumper pins e Press the NMI switch e Usethe ilO Virtual NMI feature For additional information see the whitepaper on the HP website http h20000 www2 hp com bc docs support SupportManual c00797875 c00797875 pdf HP Systems Insight Display and LEDs The display provides status for all internal LEDs and enables diagnosis with the access panel installed Component identification 76 To view the LEDs access the HP Systems Insight Display OVER TEMP NAT D MIRROR MIRROR PROC 2 PROC1 ANA FAN 2880 FAN 3 Flashing amber Memory configuration error Amber Memory failure o
29. the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 Remove the access panel Access panel on page 28 Remove the processor air baffle Processor air baffle on page 37 Remove fan module 3 Fan modules on page 38 Disconnect the cable from the multibay backplane Remove any device in the multibay Multibay blank or device on page 31 Remove the multibay device ejector Multibay device ejector on page 32 Remove the two T 15 Torx screws that secure the multibay backplane assembly Remove the multibay backplane To replace the component reverse the removal procedure Battery tray To remove the component 1 2 a A ge a Power down the server on page 27 Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 Remove the access panel Access panel on page 28 Remove the processor air baffle Processor air baffle on page 37 Remove the power supply air baffle Power supply air baffle on page 37 Remove fan module 2 Fan modules on page 38 Remove the battery tray Removal and replacement procedures 40 HP Smart Array E200i Controller battery tray o HP Smart Array P400i Controller battery tray on page 41 Battery pack Remove the battery pack 8 reverse the removal procedure To replace the component do not add or RAID l
30. 1 Power down the server on page 27 Extend the server from the rack on page 27 Remove all hard drives Hot plug SAS or SATA hard drives on page 29 and hard drive blanks on page 28 4 Remove the serial label pull tab by extending it out and then pressing on the underside to release it from the chassis 5 Use the T 10 Torx screwdriver to remove the screws located on the top and sides of the front bezel 6 Gently push on the two tabs located at the top of the bezel 7 Rotate the bezel away from the server and remove the bezel To replace the component reverse the removal procedure Removal and replacement procedures 30 Hard drive bezel blanks A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Remove hard drives 1 and 2 Hotplug SAS or SATA hard drives on page 29 2 Remove the hard drive bezel blank To replace the component reverse the removal procedure Multibay blank or device To remove the component 1 Power down the server on page 27 NOTE Access to the ejector button is intentionally restricted To eject the optical device push the ejector button with a small flat object such as a key or pen 2 Eject the device or blank A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a comp
31. HP ProLiant DL360 Generation 5 Server Maintenance and Service Guide Part Number 406389 403 September 2008 Twelfth Edition Copyright 2006 2008 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Intended audience This guide is for an experienced service technician HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations Contents AN cd a 5 Parts only Warranty se 5 lllusirated paris catalog SSA RA 16 Mechanical components sise 16 System components meee 19 RE 25 RU 25 Safety considerations ss nn ed a en zz NI IAJ AA D_YD 25 Preventing electrostatic discharge sse sssesssiisseesseerseerserisritssttisetrsttisrtissttntseestisrtisttennstesstessreesnt 25 Sym
32. LEDs power supply 74 M management tools 67 mechanical components 16 memory dump 76 memory slot LEDs 76 77 mezzanine boards removing 45 mouse connector 73 multibay backplane assembly 39 multibay backplane cabling 66 multibay blank removing 31 multibay device ejector removing 33 multibay SAS backplane removing 39 N NIC LEDs 72 73 74 NMI functionality 76 NMI switch 76 O operating system crash 76 overtemperature LED 76 77 P part numbers 16 19 PCI array controllers cabling 63 PCI riser board 34 PCI riser board assembly 34 power LEDs system 72 73 74 Power On Standby button 27 71 72 power requirements 83 power supplies 33 83 power supply air baffle 37 power supply LEDs 76 77 powering down 27 PPM failure LEDs 76 77 79 preparation procedures 27 processor air baffle 37 processor failure LEDs 76 77 processors 50 R RBSU ROM Based Setup Utility 68 rear panel buttons 73 74 rear panel components 73 rear panel LEDs 74 resetting the system 76 S safety considerations 25 SAS backplane 43 SAS hard drive 29 SAS hard drive LEDs 80 SATA drives 79 SATA hard drive 29 80 SATA hard drive LEDs 80 specifications environmental 82 specifications server 82 83 static electricity 25 switches 76 symbols on equipment 25 system battery 56 system board 57 system board components 75 76 system components 19 system maintenance switch 76 system power LED 72 76 System
33. MB L2 cache f Dual Core Intel Xeon Processor 5130 2 00 GHz 1333 416796 001 MHz FSB 2x2 MB L2 cache Customer self repair on page 5 Mandatory Mandatory Mandatory Optional Optional Optional Optional Optional Optional Illustrated parts catalog 19 Description Spare part Customer number self repair on page 5 g Dual Core Intel Xeon Processor 5140 2 33 GHz 1333 416797 001 Optional MHz FSB 2x2 MB L2 cache h Dual Core Intel Xeon Processor 5148 2 33 GHz 1333 431716 001 Optional MHz FSB IV 771 LG i Dual Core Intel Xeon Processor 5150 2 66 GHz 1333 416798 001 Optional MHz FSB 2x2 MB L2 cache j Dual Core Intel Xeon Processor 5160 3 00 GHz 1333 416799 001 Optional MHz FSB 2x2 MB L2 cache k Dual Core Intel Xeon Processor E5205 1 86 GHz 1066 460493 001 Optional MHz FSB 65W 1x6 MB L2 cache Dual Core Intel Xeon Processor X5260 3 33 GHz 1333 459738 001 Optional MHz FSB 80W 1x6 MB L2 cache m Quad Core Intel Xeon Processor E5310 1 60 GHz 437945 001 Optional 1066 MHz FSB 4x2 MB L2 cache n Quad Core Intel Xeon Processor E5320 1 86 GHz 436151 001 Optional 1066 MHz FSB 4x2 MB L2 cache o Quad Core Intel Xeon Processor L5320 1 86 GHz 1066 440935 001 Optional MHz FSB 4x2 MB L2 cache p Quad Core Intel Xeon Processor E5335
34. aced it offline Replace the drive as soon as possible Amber flashing A predictive failure alert has been received for this drive regularly 1 Hz Replace the drive as soon as possible mE The drive is offline a spare or not configured as part of an array m mem Component identification 81 Specifications Environmental specifications i 40 C to 70 C 40 F to 158 F Maximum wet bulb temperature 28 C 82 4 F Relative humidity noncondensing All temperature ratings shown are for sea level An altitude derating of 1 C per 300 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 KPa Server specifications Weight maximum two 17 92 kg 39 50 Ib processors two power supplies six hard drives Weight minimum one 14 51 kg 32 00 Ib processor one power supply no hard drives em 7 1A at 120 VAC 3 5A at 240 VAC DAT TT TN IPN Specifications 82 Rated steady state power 700W Hot plug power supply calculations For hotplug power supply specifications and calculators to determine electrical and heat loading for the server refer to the HP Enterprise Configurator website hitp h30099 www3 hp com configurator FBDIMM specifications A CAUTION Be sure to
35. age 27 Remove the access panel Access panel on page 28 Remove the PCI riser board assembly PCI riser board assembly on page 34 Removal and replacement procedures 35 5 Remove any expansion board installed in the assembly To replace the component reverse the removal procedure PCI Express riser board To remove the component 1 2 ae ue Power down the server on page 27 Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 Remove the access panel Access panel on page 28 Remove the PCI riser board assembly PCI riser board assembly on page 34 Remove all expansion boards PCI X or PCI Express expansion board on page 35 Remove the full length PCI Express riser board from the riser board assembly Removal and replacement procedures 36 To replace the component reverse the removal procedure Power supply air baffle To remove the component 1 Power down the server on page 27 2 Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 Remove the access panel Access panel on page 28 Remove the air baffle To replace the component reverse the removal procedure Processor air baffle To remove the component 1 Power down the server on page 27 2 Extend or remove the server from the rack Extend the
36. al ways including the following e From within HP SIM HP Systems Insight Manager on page 69 e From within Survey Utility e From within operating system specific IML viewers o For NetWare IML Viewer o For Windows IML Viewer o Forlinux IML Viewer Application e From within the LO 2 user interface e From within HP Insight Diagnostics on page 69 Diagnostic tools 68 For more information refer to the Management CD in the HP ProLiant Essentials Foundation Pack Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang or shutdown At the same time the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system You can disable ASR from the HP SIM console or through RBSU HP Systems Insight Manager HP SIM is a web based application that allows system administrators to accomplish normal administrative tasks from any remote location using a web browser HP SIM provides dev
37. bols on equipment AAA e 25 Server warnings and cautions ennui idees 26 Preparation procedures 27 Extend EE 27 Power down the aaa 27 Remove the server fromthe RE 28 Access panel cial aaa aaa a RR 28 a a et A a a 28 Hot plug SAS or SATA hanns aaa da 29 Front DEZ US 30 Hard drive EE 31 Multibay blank er device et ete d Levada is OUI Pe ia 31 Multibay device ejector nnn nnn nnn nnn 32 a ntti 33 Power supply blank s nnssnnnnsssnnnsseanissseistssenissssttisstbttst ttit tstttttt attt rrrt tts EEr ESrE EEEE Sr EEAS EEES AEEE EE Enn eresse n eneen 34 PCl riserboard assembly esee reete a e pm 34 PCI X or PCI Express expansion board pp 35 PCI Express riser board siete re HR er ett ia 36 Power supply air baffle gt 500i eee 37 LE SIE ANI Le Lo es ra In A 37 eis 38 Multibay backplane assembly iii 39 Balery We i 40 Battery c ELEM 41 SAS backplane EE 43 eeepc 44 Integrated HP Smart Array E200i Controller or HP Smart Array P400i Controller 45 HP Smart Array E200i Controller memory module nono emen ee ener 46 HP Smart Array P400i Controller memory module su 47 ase EN DEE j E EE E Ey A AERA OT 48 Heatsink ee 48 EE 50 So O 56 System OCC EE 57 ES E E E E entation a 63 Contents 3 Cari A A 63 Array COMING cobran i MIE on 63 HP Smart Array E200i Controller cabling WE 63 HP Smart Array P400i Controller cabling adan ns 64 PCI Smart Array controller cabling id 64 Battery paekiedbling EE
38. ccurred Of No protection Mirrored memory LED Green Protection enabled Flashing amber Memory configuration error Amber Memory failure occurred Off No protection All other LEDs Amber Failure Off Normal For additional information detailing the causes for the activation of these LEDs refer to HP Systems Insight Display LEDs and internal health LED combinations on page 77 NOTE The HP Systems Insight Display LEDs represent the system board layout 1 Systems Insight Display LEDs represent the system board layout HP Systems Insight Display LEDs and internal health LED combinations When the internal health LED on the front panel illuminates either amber or red the server is experiencing a health event Combinations of illuminated system LEDs and the internal health LED indicate system status Component identification 77 The front panel health LEDs indicate only the current hardware status In some situations HP SIM may report server status differently than the health LEDs because the software tracks more system attributes HP Systems Insight Internal health Display LED and color LED color Processor failure socket X One or more of the following conditions may exist amber e Processor in socket X has failed e Processor X is required yet not installed in the socket e Processor X is unsupported Processor in socket X is in a pre failure condition Processor failure both sockets amber PPM failur
39. conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Customer self repair 8 Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas sustituciones que lleve a cabo el cliente HP se
40. ctivity exists 10 100 1000 Green Activity exists NIC 1 activity LED Flashing green Activity exists Off No activity exists 4 10 100 1000 Green Link exists NIC 1 link LED Off No link exists 5 10 100 1000 Green Activity exists NIC 2 activity LED Flashing green Activity exists Off No activity exists 10 1 ewi 000 Green Link exists IF Off No link exists UID button LED Blue Identification is activated Flashing blue System is being managed remotely Off Identification is deactivated Power supply 2 Green Normal UE dau Off System is off or power supply has failed Power supply 1 Green Normal d Off System is off or power supply has failed Component identification 74 System board components Mem Description System maintenance switch SW1 E I E E E E E 7 E Component identification 75 System maintenance switch Position Default Function Off LO 2 security is enabled On LO 2 security is disabled Off System configuration can be modified On System configuration is locked and cannot be modified Off Power on password is enabled On Power on password is disabled S6 Off Off Normal On ROM treats system configuration as invalid When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM CAUTION Clearing CMOS and
41. e amber Processor types are mismatched Integrated PPM has failed e FBDIMM in slot X is an unsupported type and no valid memory exists in another bank Amber One or more of the following conditions may exist e FBDIMM in slot X has reached single bit correctable error threshold FBDIMM in slot X is in a pre failure condition FBDIMM in slot X is an unsupported type but valid memory exists in another bank FBDIMM failure all slots No valid or usable memory is installed in the system amber Overtemperature amber The health driver has detected a cautionary temperature level Red The server has detected a critical temperature level Riser interlock amber Red i FBDIMM failure slot X One or more of the following conditions may exist amber FBDIMM in slot X has failed The PCI riser board assembly is not seated properly Online spare memory Amber Bank X failed over to the online spare memory bank amber Fan module amber A redundant fan has failed Fan module amber The minimum fan requirements are not being met in one or more of the fan modules One or more fans have failed or are missing Component identification 78 SAS and SATA device numbers e Four hard drive configuration e Six hard drive configuration Wi WC LI muc Component identification 79 SAS and SATA hard drive LEDs Wem Description Fault UID LED amber blue Online LED green
42. ectric shock hazards The area contains no user or field serviceable parts Do not open for any reason WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle This symbol indicates the presence of a hot surface or hot component If this surface is contacted the potential for injury exists WARNING To reduce the risk of injury from a hot component allow the surface to cool before touching This symbol indicates that the component exceeds the recommended weight for one individual to handle safely WARNING To reduce the risk of personal injury or damage to the equipment observe local occupational health and safety requirements and guidelines for manual material handling These symbols on power supplies or systems indicate that the equipment is supplied by multiple sources of power to completely disconnect power from the system Server warnings and cautions Before installing a server be sure that you understand the following warnings and cautions A WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a gr
43. ement is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR Customer self repair 5 e Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s e Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la m
44. ention Non dans le Catalogue illustr les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pi ces seules Votre garantie limit e HP peut inclure un service de garantie pi ces seules Dans ce cas les pi ces de rechange fournies par HP ne sont pas factur es Dans le cadre de ce service la r paration des
45. erating systems that may not be supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every SmartStartassisted HP Insight Diagnostics installation or it can be installed through the HP PSP NOTE The current version of SmartStart provides the memory spare part numbers for the server To download the latest version see the HP website http www hp com support HP ROM Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following e Configuring system devices and installed options e Enabling and disabling system features e Displaying system information e Selecting the primary boot controller e Configuring memory options Language selection For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support smartstart documentation Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in sever
46. escription Spare part Customer number self repair on page 5 21 HP Smart Array P400i Controller battery pack 398648 001 Optional HP Smart Array E200i Controller memory module 64 MB 412800 001 Optional eee 0 Not shown TAIL processors in this HP ProLiant server must have the same cache size speed number of cores and rated maximum power consumption Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s 2Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effec
47. essor installation tool clicks and separates from the processor and then remove the processor installation tool Removal and replacement procedures 54 4 Close the processor retaining latch and the processor socket retaining bracket 5 Clean the old thermal grease from the heatsink with the alcohol swab Allow the alcohol to evaporate before continuing 6 Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution Removal and replacement procedures 55 7 Install the heatsink 8 Install the processor air baffle Processor air baffle on page 37 9 Install the power supply air baffle Power supply air baffle on page 37 10 Install the access panel Access panel on page 28 System battery If the server no longer automatically displays the correct date and time you may need to replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years N WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e
48. evel migration or stripe T CAUTION To prevent a server malfunction or damage to the equipment remove the battery pack while an array capacity expansion size migration is in progress Battery pack A To remove the component 1 Power down the server on page 27 Removal and replacement procedures 41 2 Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 Remove the access panel Access panel on page 28 Remove the processor air baffle Processor air baffle on page 37 Remove the power supply air baffle Power supply air baffle on page 37 Remove fan module 2 Fan modules on page 38 Remove the battery tray Battery tray on page 40 p nom we ame Remove the battery pack o HP Smart Array E200i Controller battery pack o HP Smart Array P400i Controller battery pack 9 Disconnect the battery pack cable from the controller To replace the component reverse the removal procedure Removal and replacement procedures 42 SAS backplane To remove the component Power down the server on page 27 Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 Remove the access panel Access panel on page 28 Remove all SAS or SATA hard drives Hot plug SAS or SATA hard drives on page 29 Remove any device in the multibay M
49. f Identification is deactivated Green System health is normal Amber System health is degraded To identify the component in a degraded state see HP Systems Insight Display and LEDs on page 76 Red System health is critical To identify the component in a critical state see HP Systems Insight Display and LEDs on page 76 Off System health is normal when in standby mode Green Power supply health is normal Amber Power redundancy failure occurred Off Power supply health is normal when in standby mode Green Network link exists Flashing green Network link and activity exist Off No link to network exists If power is off the front panel LED is not active View the LEDs on the RJ 45 connector for status by referring to the rear panel LEDs Rear panel LEDs and buttons on page 74 Component identification 72 COC TT NIC 2 link activity LED Green Network link exists Flashing green Network link and activity exist Off No link to network exists If power is off the front panel LED is not active View the LEDs on the RJ 45 connector for status by referring to the rear panel LEDs Rear panel LEDs and buttons on page 74 Rear panel components ltem Description 10 90900000 TT n Tip 2 umeme i 02 NC emer Component identification 73 Rear panel LEDs and buttons Green Activity exists Flashing green Activity exists Off No a
50. h and the processor socket retaining bracket Removal and replacement procedures 59 b Remove the processor socket protective cover 3 Install the processor socket cover onto the processor socket of the failed system board The cover protects the socket during shipping when the failed board is returned A CAUTION The processor is designed to fit one way into the socket Use the alignment guides on the processor and socket to properly align the processor with the socket Refer to the server hood label for specific instructions A CAUTION Always install the processor parallel to the system board to avoid damage to the pins Removal and replacement procedures 60 4 Close the processor retaining latch and the processor socket retaining bracket 5 Clean the old thermal grease from heatsink and the top of the processor with the alcohol swab Allow the alcohol to evaporate before continuing 6 Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution A CAUTION The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed 7 Install the heatsink Heatsink on page 48 l IMPORTANT To ensure proper cooling be sure the processor air baffle is installed at all times if applicable 8 Install all components removed from the failed system board Remo
51. har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Servicio de garant a exclusivo de componentes La garant a limitada de HP puede que incluya un servicio de garant a exclusivo de componentes Seg n las condiciones de este servicio exclusivo de componentes HP le facilitar los componentes de repuesto sin cargo adicional alguno Para este servicio de garant a exclusivo de componentes es obligatoria la sustituci n de componentes por parte del usuario CSR Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zoda
52. i componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Servizio di garanzia per i soli componenti la garanzia limitata HP pu includere un servizio di garanzia per i soli componenti Nei termini di garanzia del servizio per i soli componenti HP fornir gratuitamente le parti di ricambio Per il servizio di garanzia per
53. iagnostics Utility is a web based application that creates a report of all HP storage controllers and disk drives This report provides vital information to assist in identifying faults or conditions that may require attention ADU can be accessed from the SmartStart CD or downloaded from the HP website http www hp com HP Instant Support Enterprise Edition ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices a feature of HP support ISEE provides continuous hardware event monitoring and automated notification to identify and prevent potential critical problems Through remote diagnostic scripts and vital system configuration information collected about your systems ISEE enables fast restoration of your systems Install ISEE on your systems to help mitigate risk and prevent potential critical problems For more information on ISEE refer to the HP website http www hp com hps hardware hw enterprise html To download HP ISEE visit the HP website http www hp com hps hardware hw downloads html For installation information refer to the HP ISEE Client Installation and Upgrade Guide Hp Hp hp com pub services hardware info isee client pdf Diagnostic tools 67 HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 69 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports op
54. ice management capabilities that consolidate and integrate management data from HP and third party devices P IMPORTANT You must install and use HP SIM to benefit from the Pre Failure Warranty for processors SAS and SATA hard drives and memory modules For additional information refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website http www hp com go hpsim HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility launch the SmartStart CD HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility refer to the HP website http www hp com servers diags Web Based Enterprise Service WEBES enables administrators to manage hardware events proactively either locally or online The service provides realtime multiple event analysis crash analy
55. ichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Avfpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center Customer self repair 7 anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Parts only Warranty Service Garantieservice ausschlieBlich f r Teile Ihre HP Garantie umfasst m glicherweise einen Parts only Warra
56. idsloon voor uw rekening Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product 3No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Optional Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto No Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Mandatory
57. ite http h18023 www 1 hp com support files server us romflash html Follow the instructions on the website to update the system ROM Power down the server on page 27 3 Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 4 Remove the access panel Access panel on page 28 5 Remove the power supply air baffle if necessary Power supply air baffle on page 37 6 Remove the processor air baffle Processor air baffle on page 37 7 Open the heatsink retaining latches Removal and replacement procedures 51 8 Remove the heatsink 9 Open the processor retaining latch and the processor socket retaining bracket 52 placement procedures Removal and re 10 Using your fingers remove the failed processor To replace a processor XZ IMPORTANT Be sure the processor remains inside the processor installation tool 1 Ifthe processor has separated from the installation tool carefully re insert the processor in the tool 2 Align the processor installation tool with the socket and install the spare processor A CAUTION The processor is designed to fit one way into the socket Use the alignment guides on the processor and socket to properly align the processor with the socket Refer to the server hood label for specific instructions Removal and replacement procedures 53 3 Press down firmly until the proc
58. m the rack on page 28 If the rack environment cabling configuration or the server location in the rack creates awkward conditions remove the server from the rack Extend the server from the rack PB wm 6 NOTE If the optional cable management arm option is installed you can extend the server without powering down the server or disconnecting peripheral cables and power cords These steps are only necessary with the standard cable management solution Power down the server on page 27 Disconnect all peripheral cables and power cords Loosen the front panel thumbscrews Extend the server on the rack rails until the server rail release latches engage N WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers After performing the installation or maintenance procedure slide the server into the rack a Slide the server fully into the rack b Secure the server by tightening the thumbscrews Connect the peripheral cables and power cords Power down the server N WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On
59. ms A CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Array controller cabling Depending on the primary controller installed various cabling configurations exist e HP Smart Array E200i Controller cabling on page 63 e HP Smart Array P400i Controller cabling on page 64 e PCI Smart Array controller cabling on page 64 e Battery pack cabling on page 65 HP Smart Array E200i Controller cabling AN CAUTION When routing cables use the cable trough between fan modules 1 and 2 Be sure the cables do not interfere with fan module installation Be sure to route the cables around the access panel mounting pin bracket so as not to interfere with access panel installation Cabling 63 HP Smart Array P400i Controller cabling A CAUTION When routing cables use the cable trough between fan modules 1 and 2 Be sure the cables do not interfere with fan module installation Be sure to route the cables around the access panel mounting pin bracket so as not to interfere with access panel installation PCI Smart Array controller cabling A CAUTION When routing cables use the cable trough between fan modules 1 and 2 Be sure the cables do not interfere with fan module installation Be sure to route the cables around the access panel mounting pin bracket so as not to interfere with access panel installation Z IMPORTANT When using a PCI array controller be su
60. n die Versand und Arbeitskosten f r diesen Service berechnet Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Illustrated parts catalog 22 Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto 3No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garan
61. nnen een bepaalde Customer self repair 9 periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp com g0 selfrepair Garantieservice Parts Only Het is mogelijk dat de HP garantie alleen de garantieservice Parts Only omvat Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen Voor de Parts Only garantieservice is vervanging door CSR onderdelen verplicht Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de
62. nt de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio 2Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen
63. nty Service Garantieservice ausschlieBlich f r Teile Gem f den Bestimmungen des Parts only Warranty Service stellt HP Ersatzteile kostenlos zur Verf gung F r den Parts only Warranty Service ist das CSR Verfahren zwingend vorgegeben Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no
64. olution to access the power supply bays 2 Disconnect the power cord Removal and replacement procedures 33 Remove the power supply 3 reverse the removal procedure To replace the component Power supply blank Remove the component as indicated reverse the removal procedure To replace the component PCI riser boord ossembly power down the server and f CAUTION To prevent damage to the server or expansion boards A remove all AC power cords before removing or installing the PCI riser board assembly To remove the component Removal and replacement procedures 34 5 Power down the server on page 27 Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 Remove the access panel Access panel on page 28 Remove the PCI riser board assembly a Disconnect external cables connected to any existing expansion boards b Loosen the four PCI riser board assembly thumbscrews c Lift the assembly to unseat the PCI riser boards and remove the assembly Remove any existing expansion boards PCI X or PCI Express expansion board on page 35 To replace the component reverse the removal procedure PCI X or PCI Express expansion board To remove the component 1 2 3 4 Power down the server on page 27 Extend the server from the rack if applicable Extend the server from the rack on p
65. onent or a blank Removal and replacement procedures 31 To replace the component reverse the removal procedure Multibay device ejector To remove the component 1 Power down the server on page 27 2 Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 Remove any device in the multibay Multibay blank or device on page 31 Remove all hard drives Hot plug SAS or SATA hard drives on page 29 and hard drive blanks on page 28 Remove the front bezel Front bezel on page 30 Remove the two T 10 Torx screws that secure the multibay device ejector to the server chassis Press the tab on the side of the multibay device ejector to release it from the chassis Removal and replacement procedures 32 8 Remove the multibay device ejector To replace the component reverse the removal procedure Hot plug power supply N WARNING To reduce the risk of electric shock do not disassemble the power supply or attempt to repair it Replace it only with the specified spare part A CAUTION Do not attempt to remove and replace a power supply as a hot plug procedure unless both bays are populated with power supplies CAUTION To prevent improper cooling and thermal damage do not operate the server unless p prop g g p all bays ore populated with either a component or a blank To remove the component 1 Unfasten the cable management s
66. otons ire 83 1 44 MB diskette drive specifications suisses 83 CD ROM drive specifications nennen kek k k ek keke ekere keke K k k Kek rennes 84 DVD ROM drive specifications ii 85 SAS hard drive specifications iii 86 SATA hard drive specifications eke ke keke kek kaka keke ek Keke kek kek k kk k Kr kek ke 86 E 223 i 87 o 89 Contents 4 Customer self repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authori
67. ounded earthed electrical outlet that is easily accessible at all times Unplug the power cord from the power supply to disconnect power to the equipment Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Removal and replacement procedures 26 Preparation procedures To access some components and perform certain service procedures you must perform one or more of the following procedures Extend the server from the rack on page 27 If you are performing service procedures in an HP Compaq branded telco or third party rack cabinet you can use the locking feature of the rack rails to support the server and gain access to internal components For more information about telco rack solutions refer to the RackSolutions com website http www racksolutions com hp Power down the server on page 27 If you must remove a server from a rack or a non hot plug component from a server power down the server Remove the server fro
68. pi ces CSR par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR e Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio e Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto Customer self repair NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato de
69. play cable Removal and replacement procedures 44 11 Remove the T 15 Torx screw that secures the Systems Insight Display To replace the component reverse the removal procedure Integrated HP Smart Array E200i Controller or HP Smart Array P400i Controller To remove the component 1 Power down the server on page 27 2 Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 3 Remove the access panel Access panel on page 28 4 Remove the power supply air baffle Power supply air baffle on page 37 Removal and replacement procedures 45 5 Disconnect all cables from the integrated array controller 6 Disconnect the backplane power cable from the system board 7 Turn the quarterturn fasteners counter clockwise 8 Remove the integrated array controller To replace the component reverse the removal procedure HP Smart Array E200i Controller memory module To remove the component 1 Power down the server on page 27 2 Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 3 Remove the access panel Access panel on page 28 Removal and replacement procedures 46 Remove the power supply air baffle Power supply air baffle on page 37 Remove the existing memory module i gt Z p ZA To replace the component re
70. pply air baffle Power supply air baffle on page 37 Remove the processor air baffle Processor air baffle on page 37 Remove the three fan modules Fan modules on page 38 Disconnect all cables connected to the system board System board components on page 75 For additional information see Cabling on page 63 Remove the PCI riser board assembly PCI riser board assembly on page 34 Remove the integrated array controller Integrated HP Smart Array E200i Controller or HP Smart Array P400i Controller on page 45 Remove all FBDIMMs FBDIMMs on page 48 Removal and replacement procedures 57 12 Open the processor retaining latch and the processor socket retaining bracket on the failed system board A CAUTION To avoid damage to the system board e Do not touch the processor socket contacts e Always install the processor socket cover after removing the processor from the socket e Do not tilt or slide the processor when lowering the processor into the socket A CAUTION To avoid damage to the processor Handle the processor only by the edges e Do not touch the bottom of the processor especially the contact area Removal and replacement procedures 58 14 Remove the failed system board To replace the system board 1 Install the spare system board in the server before installing the processor 2 Prepare the processor socket on the spare system board a Open the processor retaining latc
71. re to remove the integrated array controller Cabling 64 Battery pack cabling e HP Smart Array E200i Controller battery pack cabling Cabling 65 e HP Smart Array P400i Controller battery pack cabling Cabling 66 Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification error message interpretation issue resolution and software maintenance on ProLiant servers and server blades This guide includes problem specific flowcharts to help you navigate complex troubleshooting processes To view the guide select a language e English http www hp com support Proliant TSG en e French http www hp com support Proliant TSG fr e Italian http www hp com support ProLiant TSG it e Spanish http www hp com support Proliant TSG sp e German http www hp com support Proliant TSG e Dutch htto www hp com support Proliant TSG nl e Japanese http www hp com support Proliant TSG jp Array Diagnostic Utility The HP Array D
72. s Insight Display 76 Systems Insight Display LEDs 76 Systems Insight Display LEDs and internal health LED combinations 77 Systems Insight Manager 69 T temperature overtemperature LED 76 77 troubleshooting 67 U UID LED 27 71 76 utilities 67 utilities deployment 68 Index 90 V video connector 71 74 W warnings 26 Index 91
73. server from the rack on page 27 Remove the server from the rack on page 28 3 Remove the access panel Access panel on page 28 Removal and replacement procedures 37 4 Remove the air baffle To replace the component reverse the removal procedure Fan modules The server has three fan modules Fan locations on page 81 To remove a fan module 1 2 Power down the server on page 27 Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 Remove the access panel Access panel on page 28 NOTE The connectors of an installed fan module are tightly seated in the server Pull firmly to remove a fan module To remove fan module 1 a Remove the power supply air baffle Power supply air baffle on page 37 Removal and replacement procedures 38 b Remove fan module 1 ji SE gU ee Il AP poe 5 To remove fan module 2 or 3 a Remove the processor air baffle Processor air baffle on page 37 b Remove fan module 2 or 3 To replace the component reverse the removal procedure EZ IMPORTANT After installing the fan module firmly press the top of the module connectors to ensure the connectors are seated properly Multibay backplane assembly To remove the component 1 Power down the server on page 27 Removal and replacement procedures 39 Extend or remove the server from
74. servico da HP concluir que o reparo pode ser efetuado pelo uso de uma pe a CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pecas CSR e Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o e Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio
75. sis and notification locally through SMTP and remotely through ISEE for OpenVMS Tru64 and Microsoft Windows operating system binary error logs For more information refer to the HP website http h18000 www1 hp com support svctools Diagnostic tools 69 Open Services Event Manager OSEM is a standalone tool that performs real time reactive and proactive service event filtering analysis and notification The tool gathers event data from SNMP traps or information provided over an HTTP interface and notifies an administrator or HP through SMTP and ISEE For more information refer to the HP website http h18000 www1 hp com support svctools Diagnostic tools 70 Component identification Front panel components mame O O s CETTE SE o Roddi EE An optional controller is required when the server is configured with six hard drives Component identification 71 Front panel LEDs and buttons Power On Standby button and system power LED UID button LED Internal health LED External health LED power supply NIC 1 link activity LED Green System is on Amber System is shut down but power is still applied Off Power cord is not attached power supply failure has occurred no power supplies are installed facility power is not available or disconnected power button cable Blue Identification is activated Flashing blue System is being remotely managed Of
76. static discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage e Avoid hand contact by transporting and storing products in static safe containers e Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry e Always be properly grounded when touching a static sensitive component or assembly Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions This symbol indicates the presence of hazardous energy circuits or electric shock hazards Refer all servicing to qualified personnel WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure Refer all maintenance upgrades and servicing to qualified personnel Removal and replacement procedures 25 ANOS AN AAN A 14 06 to 17 92 kg 31 00 to 39 50 lb AN gt Le WARNING To reduce the risk of injury from electric shock remove all power cords SREL This symbol indicates the presence of el
77. t a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Optional Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi
78. t u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen e Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht e Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor v te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel bi
79. tuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit 3No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihne
80. ultibay blank or device on page 31 Remove the power supply air baffle Power supply air baffle on page 37 Remove the processor air baffle Processor air baffle on page 37 Remove all fan modules Fan modules on page 38 Remove the multibay backplane assembly Multibay backplane assembly on page 39 Remove the battery tray Battery tray on page 40 Disconnect the power and data cables from the SAS backplane Removal and replacement procedures 43 13 Remove the backplane To replace the component reverse the removal procedure Systems Insight Display The Systems Insight Display is an assembly that includes the front panel LEDs Power On Standby button and a cable To remove the component 1 2 5 QU Ne DW ps ee Power down the server on page 27 Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 Remove the access panel Access panel on page 28 Remove all hard drives Hot plug SAS or SATA hard drives on page 29 and hard drive blanks on page 28 Remove the front bezel Front bezel on page 30 Remove the processor air baffle Processor air baffle on page 37 Remove fan module 3 Fan modules on page 38 Remove any device in the multibay Multibay blank or device on page 31 Remove the multibay backplane Multibay backplane assembly on page 39 Disconnect the Systems Insight Dis
81. uttons 71 72 74 C cables 63 cabling 63 cautions 26 CD ROM drive 84 component identification 71 73 76 80 components 16 19 71 73 components mechanical 16 components system 19 connectors 71 72 73 74 75 crash dump analysis 76 CSR customer self repair 5 customer self repair CSR 5 D diagnostic tools 67 69 diagnostics utility 69 diskette drive 83 DVD ROM drive 85 electrostatic discharge 25 environmental requirements 82 environmental specifications 82 expansion boards 35 extending server from rack 27 external health LED 71 72 F fan module locations 81 fan modules installation 38 FBDIMMs 83 features 71 front panel buttons 72 front panel components 71 front panel LEDs 72 H hard drive bezel blanks 31 hard drive blanks 28 31 hard drive LEDs 80 hard drives 71 79 80 hard drives determining status of 80 health driver 69 health LEDs 76 80 heatsink 48 HP Insight Diagnostics 68 69 HP ProLiant Essentials Foundation Pack 69 HP Systems Insight Manager overview 69 iLO 2 activity LED 74 LO 2 diagnostic LED 75 LO 2 link LED 74 iLO connector 76 IML Integrated Management log 68 Insight Diagnostics 68 69 Integrated Management Log IML 68 internal health LED 71 76 77 80 Index 89 K keyboard connector 73 L LED external health 72 LED internal health 72 LED power on 72 LED system power 72 LED UID 72 74 LEDs 71 80 LEDs hard drive 80 LEDs NIC 72 74
82. val and replacement procedures 61 EZ IMPORTANT Install all components with the same configuration that was used on the failed system board 9 Power up the server After you replace the system board you must re enter the server serial number and the product ID 1 During the server startup sequence press the F9 key to access RBSU Select the Advanced Options menu 3 Select Serial Number The following warning is displayed Warning The serial number should ONLY be modified by qualified service personnel This value should always match the serial number located on the chassis 4 Press the Enter key to clear the warning Enter the serial number Select Product ID The following warning is displayed Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID located on the chassis 7 Enter the product ID and press the Enter key 8 Press the Esc key to close the menu 9 Press the Esc key to exit RBSU Press the F10 key to confirm exiting RBSU The server will automatically reboot Removal and replacement procedures 62 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance For information on cabling peripheral components refer to the white paper on high density deployment at the HP website http www hp com products servers platfor
83. verse the removal procedure HP Smart Array P400i Controller memory module To remove the component 1 2 Power down the server on page 27 Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 Remove the access panel Access panel on page 28 Remove the power supply air baffle Power supply air baffle on page 37 Remove the existing memory module Removal and replacement procedures 47 To replace the component reverse the removal procedure FBDIMMs To remove the component 1 Power down the server on page 27 2 Extend or remove the server from the rack Extend the server from the rack on page 27 Remove the server from the rack on page 28 Remove the access panel Access panel on page 28 Remove the FBDIMM To replace the component reverse the removal procedure Heatsink To remove the component 1 Power down the server on page 27 Extend the server from the rack on page 27 Remove the access panel Access panel on page 28 Remove the power supply air baffle if necessary Power supply air baffle on page 37 sm os qe Remove the processor air baffle Processor air baffle on page 37 Removal and replacement procedures 48 6 Open the heatsink retaining latches To replace the heatsink 1 Use the alcohol swab to remove all the existing thermal grease from the processor Allo
84. w the alcohol to evaporate before continuing 2 Apply new grease to the top of the processor in one of the following patterns to ensure even distribution A CAUTION The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed Removal and replacement procedures 49 3 Install the heatsink 4 Install the processor air baffle Processor air baffle on page 37 5 Install the power supply air baffle Power supply air baffle on page 37 6 Install the access panel Access panel on page 28 Processor The server supports single and dual processor operation With two processors installed the server supports boot functions through the processor installed in processor socket 1 The server uses embedded PPMs as DC to DC converters to provide the proper power to each processor A CAUTION To prevent possible server malfunction do not mix processors of different speeds or cache sizes Refer to the label on the processor heatsink for a description of the processor Removal and replacement procedures 50 XZ IMPORTANT Processor socket 1 must be populated at all times or the server does not function XZ IMPORTANT If upgrading processor speed update the system ROM before installing the processor To remove a processor 1 Update the system ROM Locate and download the latest ROM version from the HP webs
85. wn Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product 3No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit 3No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplaceme
86. zed service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair Parts only warranty service Your HP Limited Warranty may include a parts only warranty service Under the terms of parts only warranty service HP will provide replacement parts free of charge For parts only warranty service CSR part replac
87. zus tzliche Kosten anfallen 3No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio 2Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que Illustrated parts catalog 17 HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto 3No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbe

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