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concord user manual - altor security systems

1. 2 A smoke detector should Bedroom Bedroom be located on each level Livin Dinin Roan aon Oo Required smoke detector H Heat detector e X Indicates smoke detector is optional if door is not provided between Basement basement and recreation rooms Dining Kitchen Bedroom Bedroom Smoke detectors Room m should be located be e Hall tween the sleeping Living area and the rest of Room Bedroom the family living unit e Bedroom Bedroom Living e Room x Recreation Basement enn Dining In family living units with Room Kitchen Bedroom more than one sleeping area TV H locate a smoke detector Room e at each area Living Room Bedroom L Bedroom NOTE Ceiling mounted smoke detectors should be located in the center of the room or hall or not less than 4 inches from the wall When the detector is mounted on the wall the top of the detector should be 4 to 12 inches from the ceiling NOTE Do not install smoke detectors where normal ambient temperatures are above 100 F or below 40 F Also do not locate detectors in front of AC Heat registers or other locations where normal air circulation will keep smoke from entering the detector not warn in time when fires are caused by smoking in bed explo sions improper storage of flammables overloaded electrical cir cuits or other hazardous conditions If telephone lines are out of service
2. 4 Press to exit the programming menus USING A PARTITIONED SYSTEM The panel can be set up by your installer to operate as a two parti tioned system A partitioned system would be useful in a strip mall or residential duplex where two stores or households could share one system Note If your system uses just one partition skip this section Global Settings Global system settings affect both partitions Most are set by the installer Global settings that are programmed by the user include the time and date and the System Master code Partition Specific Settings Partition specific settings affect only one partition User program mable partition specific settings include Partition Master codes 1 per partition for a total of 2 A pool of 43 Regular User codes for use by one or the other par tition Partition 1 Regular User codes Partition 2 Regular User 43 Regular User codes A pool of 16 time schedules available to one or the other parti tion Partition 1 time schedules Partition 2 time schedules 16 time schedules The Silent Arming option Speaker volume settings To program any of these features for another partition you must enter the User Programming menu from a touchpad in that parti tion or jump into that partition then enter the User Programming menu Jumping Partitions The System Master is the only code that can jump partitions by default bu
3. 4 Press Pk 6 F to exit the programming menus SYSTEM INFORMATION It may be useful for you to know the factory code the system num ber and the system level of your security system To identify system information 1 Enter the programming menus by pressing 9 System or Partition Master Code then use step 2 to access the Factory Code OR use step 3 to access the System Number 16 OR use step 4 to access the System Level 2 Press 5 0 and the touchpad displays FACTORY CODE nnnnnnn Press A or B to scroll to System Number and System Level 3 Press 5 1 to display the system number For exam ple SYSTEM NUMBER nnnnnnn Press A or B to scroll to System Level and Factory Code 4 Press Ek 5 2 to display the system level For example SYSTEM LEVEL nnnn Press A or B to scroll to System Number and Factory Code 5 After identifying the information for your system make a note of it in the Appendix A User Sheets A 6 Press DK 6 Fl to exit the programming menus USING A TOUCH TONE OR DTMF PHONE TO OPERATE YOUR SYSTEM Your system may be equipped with a phone mod ule that allows system operation from a Touch Tone or DTMF phone on or off the premises The module contains a digital voice chip enabling programmed text to be spoken through the phone and or broadcast throug
4. n For what events will the central station be notified Entry Exit Door Door Location Delay Delay 1 CS1 CS2 CS3 Reporting Features 2 3 High Level Reports 4 Low Level Reports 5 Opening Closing Reports Exception Reports Feature My system features include The following table lists the features that generate high and low level reports to the central station in column one Column two and three indicate whether the event is considered a high level event or a low level event Event High Level Low Level Sensor 01 96 Alarm e Sensor 01 96 Bypass Sensor 01 96 Low Battery e Sensor 01 96 Tamper e Sensor 01 96 Supervisory e Sensor 01 96 Restorals e Sensor 01 96 Trouble e Phone Test e AC Power Fail e CPU Low Battery Auto Phone Test Receiver Failure e Receiver Jam e CPU Back in Service Phone Failure Event Buffer Full Two Trip Error Main Unit Tamper Antenna Tamper System Tamper Bus Supervisories No Activity Alarm Fire Panic Police Panic 27 Event High Level Low Level Auxiliary Panic e Duress Alarm e Force Arm e Auto Force Arm e Recent Closing e Sensor Test Entry Exit e Bus Device Tamper e IF THE POWER GOES OUT Your system has a backup battery that keeps your system opera tional during a power failure An optional fea
5. To stop sirens and cancel an alarm When an alarm condition occurs disarming the system turns off any sirens To disarm to Level 1 OFF DISARMED using a touchpad 1 Press 1 Touchpads display ENTER CODE 2 Enter your access code Touchpads display date and time 3 The system sounds one long beep KEYCHAIN TOUCHPAD ARMING disarm your system with a keychain touchpad press the Unlock button Your installer can set up your keychain touchpad to arm the system in one of two ways 1 Press the Lock button to arm the system directly to Level 3 with no Entry or Exit delays When using this method you would not be able to arm to Level 2 Press the Lock button to increase the arming level each time it is pressed Level 1 to Level 2 or Level 2 to Level 3 The delay times would be applied Arming Level 2 HOME There are times when you want intrusion protection but still want the freedom to move around within your house without setting off an alarm for example in the evening when your family is inside for the night In this and similar situations arm your system to 2 HOME QUICK EXIT Your system may be set up so that when your system is armed to Level 2 HOME you re able to press D on any touchpad and simply walk out of the door without having to disarm and rearm the system This is useful for example when your sys tem is armed and you want to pop outside to pick up the newspaper withou
6. User s Guide Document No 466 1763 Rev F CE Product identification Product Brand Model type Manufacturer EU Representative GE Interlogix MANUFACTURERS DECLARATION OF CONFORMITY For Security alarm control panel ITI International Concord see attached model listing GE Interlogix 2266 2 Street N North St Paul MN 55109 Phone 1 651 777 2690 Fax 01 651 779 4890 GE InterlogiX Europe amp Africa Kelvinstraat 7 6003 DH Weert The Netherlands Concerning R amp TTE EMC Safety Telecom and Radio A sample of the TUV 0123 GE GE InterlogiX NSAI 0050 Enterprise Ireland product InterlogiX GE Interlogix has been tested by TUV 0123 Test report reference CEQP 60 840 43 INTL Concord Rev B TEC60950 3 Ed 1999 4 EN60950 2000 Applied standards EN50130 4 1995 Al 1998 EN55022 A2 1997 EN61000 3 2 2000 EN61000 3 3 1995 A1 2001 TBR21 1998 EN300220 3 v1 1 1 09 2000 Equipment class identifier RF products falling under the scope of R amp TTE Not Applicable X None class 1 product Means of conformity class 2 nroduct We declare under our sole responsibility that this product is in conformity with Directive 93 68 EEC Marking and complies to the essential requirements and all other relevant provisions of the 1999 5 EC R amp TTE based on test results using harmonize
7. Sched 1 w BBA 1 off or 2 on tl Continues through Schedule 15 Sched 15 w BBEA O off or 2 on tl pk 41 0 1 off or 2 on EE pk 4 2 1 off or 2 on Et pr IN s enter 0 through ZI pk 4 6 1 off or 2 on Et fx 6 f GE Interlogix 2266 Second Street North 2003 GE Interlogix Concord is a trademark of GE Interlogix SupeBus is a registered North Saint Paul Minnesota 55109 trademark of GE Interlogix All other trademarks are properties of their owners All rights reserved
8. 2Ring Method You can use this method if there is no chance that an answering machine or person will pick up the call on the first ring 1 Call the panel In most cases this is the same number as the regular phone 2 Letthe phone ring twice then hang up 3 Wait between 8 and 30 seconds then call the panel again This time the panel will answer System hello on the sec ond or third ring 4 Enter your designated Phone Command Prefix 5 Enter your access code 6 You hear a short status message such as System is OK 7 Proceed with system commands Twelve Ring You can use this method if there is no chance that an answering machine or person will pick up the call before the twelfth ring 1 Call the panel and let the phone ring The panel will answer System hello after the twelfth ring Enter your designated Phone Command Prefix Enter your access code PUP R You hear a short status message such as System is OK 5 Proceed with system commands Toll Saver You can use this method if you plan to call long dis tance to check the status of your system and there is no chance that an answering machine or person will pick up the phone before the eighth ring When Toll Saver is programmed on the panel will answer on the eighth ring if there is anything to report If the panel has nothing to report to you it will wait until the twelfth ring to answer With Toll Saver on you will know t
9. Arming Your System m eei eed 5 Quick Arm 1 ree ent Level 1 OFF DISARMED Keychain Touchpad Arming sas Arming Level 2 HOM E esseeeeeeete tentent eterne 5 Quick Exit ornini 6 If leaving the premises exit through a designated delay door im m diately e iieii iE EEEE eet 6 Arming Level 3 AWAY 6 Using the Chime Feature 6 Preventing Accidental Alarms 26 Aborting Accidental Alarms eene 6 Exit and Entry Delay Times sese entente 7 Extended Delay itt dee tte 7 Exit EXtenSiO N once rer eee dee RR RE gh No Delay For Instant Alarm Auto HOME Arming Feature Arming With Faults ess m Arming While a Door or Window is Open ee 8 Bypassing a Sensor Directly seen 9 Bypassing a Sensor Indirectly ss 9 To arm bypassed sensors sse 9 Was the Bypass Successful 4 9 Basic Light Control 5 9 Basic Output Control nS Checking the Status of Your System sse 9 Short System Status cete e e DA REIN Full System Status rtc tenete System Alarm Sounds eee Panic Alarms Fire Panic Police Panic Alarm Auxiliary Panic Alarm sese Siren Time OUt i ici rtr eee e p nie Access COMES n ite i ege eet E erm ES System Master Code x pte
10. Radio A sample of the TUV 0123 GE GE InterlogiX NASI 0050 Enterprise Ireland product InterlogiX GE Interlogix has been tested by TUV 0123 Test report reference CEQP 60 868 43 INTL Concord Rev B Applied standards EN50130 4 1995 TEC60950 3 Ed 1999 4 TBR21 1998 EN60590 2000 EN 300220 3 v1 1 1 09 2000 Equipment class identifier RF products falling under the scope of R amp TTE Not Applicable Means of conformity X None class 1 product class 2 nroduct We declare under our sole responsibility that this product is in conformity with Directive 93 68 EEC Marking and complies to the essential requirements and all other relevant provisions of the 1999 5 EC R amp TTE based on test results using harmonized standards in accordance with the Directives mentioned Model listing The International Concord security alarm panel will be marketed under the following product codes Models 60 868 43 MAX HS 60 868 43 48Z HS 60 868 43 MAX EUR Description International Concord MAX zones International Concord 48 zones International Concord Max Zone BOM Part 60 868 43 MAX HS Rev C Part 60 868 43 48Z HS Rev A Part 60 868 43 MAX EUR Rev A Commands at a Glance Disarm the system CODE Cancel an accidental alarm Arm to Level 2 HOME CODE Arm to Level 3 AWAY CODE Send a police alarm Press and hold both POLICE amp buttons for 2 se
11. Start Time El 2 0 8 1 new Stop Time El ZNGISIZ A off or Bl on A ZNGISIS off or Zl on H EK 2 o 5 0 Ek 2 0 5 H Ek 2 0 5 1 2 fx 2 0 5 8 x 2 o 7 0 Ek ZIG fe 2 0 712 Ek 2 0 7 8 EK 2 o e o x 2 o e H fx 2 0 81 2 Ek 2 0 9 8 br 2 E 1E IO br IGG w 2 E ELIT br 2 E 1E LIEST Ek 2 1 8 0 Ek 2IGIBIE Ek 2 1 8 2 Ek 2 1 8 8 new Start Time Et new Stop Time El 1 off or 2 on Et 1 off or 2 on Et new Start Time Et new Stop Time El 1 off or 2 on Et 1 off or 2 on Et new Start Time Et new Stop Time El 1 off or 2 on EE 1 off or 2 on E new Start Time Et new Stop Time Bl 1 off or 2 on 4 1 off or 2 on Et new Start Time Et new Stop Time El 1 off or 2 on Et 1 off or 2 on Et 35 Table 4 Shortcut numbers Continued Time Schedule 14 Exception Opening Light 5 Light 7 Start Time fl BIMA new Start Time A Stop Time 1 BIMAN new Stop Time H Mon Pe 21 1 4 2 1 off or 2 on Et through Sun Pe 21 1 4 8 1 off or 2 on Et Attaching schedules for Exception Opening operation Sched
12. TOUCHPAD BRIGHTNESS Arming Your System Silently Use the Silent Arming feature to arm your system without disturb ing people throughout the house with arming status beeps There are two methods for implementing Silent Arming 12 Silent on Demand User presses 5 before arming Arming Always Silent Silent Arming feature on Regardless of the method employed when Silent Arming is in effect no Exit beeps sound Note Protest beeps will always sound when indirectly bypassing a sensor Silent Arming on Demand Pressing 5 before arming silences arming status beeps from touch pads and interior sirens To use Silent Arming on demand 1 From any touchpad press 5 2 Within 4 seconds enter 2 Code or 3 Code Arming Always Silent Turning this feature on in the programming menu means that the status beeps that come from touchpads and interior speakers while arming will always be silent You will not have to enter 5 before arming as with Silent Arming on Demand See Appendix C Programming Your System for more detailed information on setting this feature To enable Silent Arming 1 Enter the programming menus by pressing 9 System or Partition Master Code Press 4 2 To turn Silent Arming on press 2 Fl No system status beeps will sound while arming To turn Silent Arming off press 1 fl System status beeps will sound from touchpad w
13. Telephone lines are also vul nerable to compromise by any of several means Inadequate maintenance is the most common cause of alarm fail ure Therefore test your system once each week to verify sensors sirens and phone communications are all working correctly Note Although having an alarm system can make you eligible for reduced insurance premiums the system is no substitute for insurance Warning Security systems and devices cannot compensate you for life or property losses 29 If Your System Needs Service If you have any questions about your security system or if it ever needs servicing please contact your security dealer Company Name City Phone Number Contact Name Country Post Code Floor Plan of Your Home or Business APPENDIX C PROGRAMMING YOUR SYSTEM You can program the following items on your system System time and date User codes Downloading feature Silent Arming feature Brightness of touchpads Volume of system sounds Chime feature options Scheduling Installer Access TwO METHODS TO PROGRAM YOUR SYSTEM There are 2 methods for programming your system Programming menus Offers visual text cues from your touch pad Programming shortcuts Allows you to type in a sequence of numbers for a specific programming task Either method requires a valid System or Partition Master code You cannot program the system using a regular
14. Thur ce c Fri c Sat Sun Part Multiple Day Rollover The simplest method for defining a window of time that spans mul tiple days is to use 99 99 to signify an open start or stop time Example of Multiple Day Rollover At your business you d like specific lights to remain lit from Friday afternoon through the weekend until Monday morning In this situation the lights need to be scheduled to roll over until they reach a recognizable stop time In the figure to the right Schedule Y is set up to begin at 4 p m on Friday afternoon Since Schedule Schedule the stop time is 99 99 the lights will remain Y Z rug uuu vj lit roll over until a recognizable stop time is Start reached Eu i Stop Schedule Z is set up with an undefined start time 99 99 so if the lights were already lit Mon ON they will remain lit until the Schedule Z stop Tue time is reached at 5 a m Wed Thur Fri ON Sat Sun Part 1 Attaching Time Schedules For any schedule to be effective it needs to be attached to a fea ture One schedule can be attached to more than one feature event Time Schedules and Partitions Once a schedule is attached to a feature event in one partition that schedule becomes unavailable to the other partition This prevents the situation where one partition changes a time schedule that inadvertently affects both partitions EXCEPTION REPORTS E
15. and Trouble Messages Trouble beeps are a series of five short beeps once a minute When your system detects a problem it lets you know by sounding trouble beeps from touchpads and sirens and by trouble messages on touchpad displays Table 2 on page 20 lists the causes of trouble beeps the visual dis play you can expect to see and possible solutions for the trouble condition Silencing Trouble Beeps If possible correct the situation that is causing the trouble beeps If this is not possible call for service If the problem is not corrected trouble beeps and messages start again 4 to 10 hours later 20 cannot bypass a sensor my alphanumeric touchpad displays INVALID Possible explanations include The sensor you re trying to bypass may not be active in the cur To stop trouble beeps rent arming level For example an interior motion detector will not be active in Level 2 HOME Perform a system status check by pressing on a touch pad Change the arming level Table 2 describes the conditions under which trouble beeps occur These sounds are heard from interior sirens and touchpads if avail able Common Concerns can t arm my system Try the following Some sensors can be bypassed only in certain levels For example motion sensors in Level 3 AWAY You may be trying to bypass a 24 hour sensor than cannot be bypassed such as a smoke detector can t arm my system
16. are also weekly system tests you can do yourself as an added safeguard Taking time to do these tests will familiarize you with your system and alert you to anything unusual such as cut phone lines or sensors that have been tampered with Sensor Test This test verifies that the sensors in your system are operating cor rectly To conduct a sensor test press 8 code 3 The ability to conduct a sensor test is a code attribute given per User code Check the Appendix A User Sheets to see which access codes have the ability to conduct a sensor test Table 1 Device Specific Sensor Test Procedures Device Test procedure Touchpad Display Touchpads Send a Police panic alarm Fire panic alarm Auxiliary panic alarm POLICE PANIC OK FIRE PANIC OK AUXILIARY PANIC OK 19 Table 1 Device Specific Sensor Test Procedures Continued Device Test procedure Touchpad Display Wireless Touchpads Press the Bypass key TOUCHPAD nn OK Keychain Touchpads Press and hold the two assigned panic buttons simultaneously for 3 seconds POLICE PANIC OK AUXILIARY PANIC OK Panic buttons Press and hold the appropriate panic button s for 3 full sec onds SENSOR nn OK Door window sensor Open the secured door or window SENSOR nn OK Smoke detector Press and hold the test button until the system sounds transmis si
17. numbers 00 through 20 Partition 2 will not be able to see or use those user numbers The first Regular User number available to Partition 2 would be 21 The allocation of time schedules works in much the same manner There are 16 schedules that can be used by either partition but as soon as Partition 1 attaches a schedule to any event that schedule cannot be used by Partition 2 and vice versa USING THE PANEL DOWNLOAD FEATURE Your security system dealer may be able to update the information in the memory of your panel over the phone lines This process is called downloading Downloading is performed only by your dealer using ITI software specifically designed for this panel Turning the Download feature on allows the dealer telephone access to your panel in order to perform the following maintenance procedures Update your account Back up data from your panel Allow your dealer to quickly implement requested programming changes Note Before allowing any download sessions the system must be disarmed to level 1 OFF DISARMED To enable or disable the Panel Download setting 1 Enter the programming menus by pressing 9 System or Partition Master Code Press 4 1 To turn Downloading on press 2 f The dealer will be able to program your system by phone if necessary To turn Downloading off press 1 Hl The dealer will not be able to program your system by phone
18. or one of its components Chime feature beeps tell you that a door or window was opened Protest beeps inform you that you re trying to arm the system while there is an open door or window Sensor test beeps are the sound the system makes during a sen sor test to indicate that a sensor was tested properly Status beeps are described in more detail throughout the manual What Happens When There is an Alarm In the event of an alarm several things happen at once Sirens and hardwired touchpads emit emergency tones The panel notifies the central station for help if your system is monitored A message appears on fixed text or alphanumeric touchpads OPENING AND CLOSING REPORTS The Opening and Closing Reports feature notifies the central sta tion whenever the system is armed or disarmed The Opening and Closing Reports feature can be enabled only by the installer If the feature is on the central station will receive the following reports an Opening Report every time the system is disarmed a Closing Report every time a user arms the system NO ACTIVITY FEATURE The system can monitor the activity in your home and automati cally call for help if normal activities are not detected within a defined period of time Note This feature is not active in Level 3CAWAY For example if someone falls and can t move the system will detect that normal activities such as opening doors and windows have
19. system If necessary they can be assigned to neighbors baby sitters or repair persons for temporary use Reg ular user codes can be changed in the programming menus and are easily deleted from the system when no longer necessary Note Any user who is assigned the Partition Jump attribute will need two user codes one for each partition Good User Code Hygiene To preserve the integrity of your system keep user codes confidential and delete extra codes as soon as they are no longer needed We recommend that you avoid using obvious code patterns such as 1 THOMA 23 212 2 2 etc 2 3 4 5 or Using the Programming Menus Some system settings can be changed by you the user while other settings must be changed by the installer To change system settings you ll use the System Master code or the Partition Master code to enter a series of programming menus Appendix C gives a detailed explanation of how to use the menus or if desired how to use programming shortcuts Programming Access Codes User codes can be given certain attributes which determine whether the user can bypass a sensor or perform system tests Changing a User Code To change or assign a user access code 1 Enter the programming menus by pressing 9 System or Partition Master Code Press 1t 0 N N O where nn is user 00 through 42 Enter the desired 5 digit code th
20. tede Partition Master Codes ssseeeeeeeentententetntnent Regular User Codes ees EEE EEE Using the Programming Menus Programming Access Codes seen Setting the Time and Date seen Adjusting System Sounds and Touchpad Brightness 12 Arming Your System Silently sss 12 Adjusting the Touchpad Display Brightness 12 Adjusting the Volume sssssssssssesssssseesssseeeessseressssseesssseeesssseesessseeess 13 Creating Time Schedules eee 13 Scheduling Consecutive Days sss 13 Attaching Time Schedules sees 14 Time Schedules and Partitions 14 Exception reports woes we 14 In the Event of z c eno oo ette Aa aai scenes 14 When Will this Feature Be Active sss 14 Assigning a Time Schedule to Exception Opening and Closing 14 Advanced Light Control serene Controlling Lights By Time Schedule Installer Programmable Lighting Controlling Outputs by Time Schedule Using the Installer Access Feature seen Using a Partitioned System sse Global Settings aet trt e teeth Partition Specific Settings sese Jurriping Partitions ssassn rete tortor ton fono Using the Panel Download Feature T System Information essere tentent t
21. to Level 3CAWAY If you arm the system to Level 3 but do not exit through a delay door the system may arm to Level 2 instead Arm the system to Level 3 then exit through a delay door Checking the Panel Fuse If arming to Level 2 HOME or Level 3 AWAY make sure all monitored perimeter doors and windows are closed Press for a system status and for clues to the problem Call the installer The fuse is located in the main 220 VAC power connector within the panel If you suspect that the panel fuse may need replacement do not attempt to change the fuse yourself Contact your dealer and arrange to have a qualified engineer service your panel Table 2 Causes of Trouble Beeps Touchpad Feedback After Pressing Trouble Condition AC POWER FAILURE There may be an AC power outage Check the circuit breaker or fuse that controls power to the panel Have a qualified person check the panel fuse The backup battery will take over but if AC power is not restored within 2 hours the system will alert you and the central monitoring station if your system is monitored It reports again when power is restored SYSTEM LOW BATTERY TROUBLE The power in the emergency backup battery is low and must be recharged or replaced If AC power is out the security system may shut down once the battery is below the operating level When AC power is restored the panel will recharge the battery If the trouble condit
22. touchpad to quickly alert the central monitoring station to a Fire Police or Auxiliary emer gency A panic alarm can be activated at any time regardless of the current arming level 1 OFF DISARMED 2 HOME or 3 AWAY This system is designed to inform a central monitoring station of the nature of the emergency so the correct personnel can be dis patched immediately YW Fire Panic The Fire panic alarm sounds from all interior and exterior sirens On monitored systems the central monitoring station responds by call ing the fire department To activate a Fire panic alarm from a touchpad Press and hold the YW Fire button for 2 seconds amp Police Panic Alarm The Police panic alarm sounds from all interior and exterior sirens scaring off any intruder and alerting neighbors to the trouble On monitored systems the central monitoring station responds by call ing the police To activate a Police panic alarm using a touchpad Press and hold the 8 Police button s for 2 seconds To activate a Police panic alarm from a keychain touchpad Press and hold the o Lock and Ma Unlock buttons at the same time for 2 seconds The installer must configure the Police panic alarm to work this way Auxiliary Panic Alarm The Auxiliary panic alarm sounds from interior sirens only It is typi cally set up by your security dealer based on your specific needs On monitored systems the central station responds by calli
23. user code Using Programming Menus The programming menus are arranged much like a computer soft ware program menus containing multiple options To navigate through the menus Press to turn a feature on Press 1 to turn a feature off Press A to move backward through a 1 2 3 the menu rd B 4 5 e Press to move forward through Ce 7 8 9 the menu C9 o C92 Press numbered keys when values or code choices are Press k to deselect requested an option or to cancel an entry Press to select an option or to accept an entry Examples of Programming Using Menus Here are two examples of programming using system menus The examples describe each step involved in programming a user code and in erasing a user code To change or assign a user access code 1 Enter the programming menus by pressing 30 9 System or Partition Master Code 2 Press B until the touchpad displays USER CODES then press El 3 Press B until the touchpad displays the type of code you wish to change Regular User codes or System or Partition Master Code then press H 4 Press B until the touchpad displays the user code you wish to change then press Fl Enter the new code and press H Press B DIRECT BYPASSING appears Press 1 Fl to turn the option off for this user code Press 2 FA to tu
24. 0 Boo 1 off or 2 on Et Sched 1 3101010 1 off or 2 on El Continues through Schedule 15 Sched 15 w S o H 11 off or 2 on A Attaching schedules for Light 1 operation Sched 0 SI 2 o o 0 1 off or 2 on El Sched 1 p SI 2 o O 1 1 off or 2 on tl Continues through Schedule 15 Sched 15 BBMB O off or 2 on El Attaching schedules for Light 3 operation Sched 0 BBR 1 off or 2 on FA Sched 1 SI 2 2 0 1 1 off or 2 on A Continues through Schedule 15 Sched 15 x BBB 11 off or 2 on El Attaching schedules for Light 5 operation Sched 0 p S 2 4 0 0 1 off or 2 on El Sched 1 p BBA O off or 2 on El Continues through Schedule 15 Sched 15 w SI 2 41 115 O off or 2 on El Attaching schedules for Light 7 operation Sched 0 SI 2 e o 0 1 off or 2 on Et Sched 1 SI 2 e o 1 1 off or 2 on tl Continues through Schedule 15 Sched 15 SI 2 6 115 O off or 2 on El 36 Table 4 Shortcut numbers Continued Light 8 Installer Access Silent Arming Volume Chime on Close System Number Exit Attaching schedules for Light 8 operation Sched 0 Pe SI 2 7 o 0 1 off or 2 on tl
25. 3 Press B until the touchpad displays the output number you would like to schedule Refer to the User Sheets in Appendix A to determine which output is associated with which out put number 4 Press Bf The touchpad displays the first available time schedule 5 Enter 2 to assign the time schedule ON for this output 1 f to make the time schedule inactive for this output 6 Press B to go to the next time schedule if needed and turn the schedule on or off for this output 7 When you ve finished attaching the desired time schedules press 6 Fl to exit the programming menus USING THE INSTALLER ACCESS FEATURE Once your system is installed no one can access the installed panel programming unless you turn on the Installer Access feature Occa sionally you may request that your dealer send an installation engi neer to change system programming The engineer will not be able to implement requested changes until you turn on the Installer Access Feature To turn the Installer Access feature on or off 1 Enter the programming menus by pressing 9 System or Partition Master Code Press 4 0 To turn Installer Access on press 2 l The engineer will be able to change the installed programming of your system To turn Installer Access off press 1 Hl No one will be able to access the installed programming of your system 6
26. Efl Tues Ek 2 0 0 3 Wed fx 2 o o 4 1 off or 2 on Efl 1 off or 2 on E Thurs Ek 2 0 0 5 1 off or 2 on E Fri Ek 2 o 0 6 Sat 2 o 0 7 1 off or 2 on Ef 1 off or 2 on El Sun Ek 2 0 0 8 1 off or 2 on Efl Time Schedule 1 Start Time 2 0 1 0 Stop Time 2 o 1 1 new Start Time El new Stop Time HE Mon 2 0 1 2 1 off or 2 on through Sun 2 0 1 8 1 off or 2 on Time Schedule 2 Start Time Ek 2 0 21 0 Stop Time 2 o 2 1 Mon Ek 2 o 2 2 new Start Time new Stop Time 1 off or 2 on El through Sun pr 2 o 2 8 1 off or 2 on 4 Table 4 Shortcut numbers Continued Time Schedule 3 Time Schedule 5 Time Schedule 7 Time Schedule 9 Time Schedule 11 Time Schedule 13 Start Time Stop Time Mon through Sun Start Time Stop Time Mon through Sun Start Time Stop Time Mon through Sun Start Time Stop Time Mon through Sun Start Time Stop Time Mon through Sun Start Time Stop Time Mon through Sun 2 0 8 O new
27. P 28 29 30 31 32 33 34 35 36 No Ptn Sensor Name HW WL TP 37 01 38 02 39 03 40 04 41 05 42 06 43 07 44 08 45 09 46 10 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 23 No Ptn Sensor Name HW WL TP USER CODES 66 The tables below provide space for you to record user codes and the attributes of each pe B Bypass 68 User can bypass sensors RA Remote Access 69 User can access the system from a phone 70 PJ Partition Jump User can access both partitions 71 S System Tests 72 User can perform system tests 73 Defaults are indicated by v 74 User B RA PJ S Code 75 System v V V v Default 12345 76 Master 77 Partition v v v Default none Master 78 00 79 80 01 81 02 83 04 84 05 85 06 86 07 87 08 88 09 90 11 91 12 92 13 93 14 94 15 95 16 96 17 18 19 20 21 22 23 User B RA PJ S Cod
28. Schedule 01 Schedule 01 Schedule 01 Schedule 01 V Us o ai 01 Ova o OvOf or OvOf Brightness By Aa By AA By Aa By Aa By Aa By A 9 03 Schedules Schedules Schedule 02 Schedule 02 Schedule 02 Schedule 02 By A 03 11 03 11 02 OnOff go On Off 02 Of Qo On Off Volume These options 1 7 appear only if hedule 12 4 ae pee By Aa By AA By Aa By Aa B v a Phone Interface Schedules Schedules Schedules Schedules Y and Voice Module PW By A By A 03 11 03 11 03 11 03 11 Voice Chime ista COn Off current partition Schedule 13 Schedule 13 Schedule 12 Schedule 12 Schedule 12 Schedule 12 13 WA 13 QVO ovat 12 Ova 12 OnlOf 12 O By Aa By AA By AA g AA B AA B AA B Aa Chime on Schedule 14 Schedule 14 schedule 13 Schedule 13 Schedule 13 Schedule 13 g yor 14 O 14 WO 13 waf 13 Waf 13 OO 13 vaf By AA By Aa By h By h 5 Ma By AA Schedule 15 Schedule15 Schedule 14 Schedule 14 Schedule 14 Schedule 14 15 On Off 15 WO 14 Waf 14 Waf 14 On Off 14 On Off A A BY A By A By A By A Schedule 15 Schedule 15 Schedule 15 Schedule 15 15 On Off 15 On Off 15 Of 15 On Off 33 Using Programming Shortcuts A programming shortcut is a number that gets you to a particular spot in the programming menus A series of shortcut numbers takes you directly to the feature or code you want to change 1 Enter User Programming Local Phone 9 system or partition master code Remote Phon
29. TER CODE 3 Enter your access code Touchpads display ARMED TO AWAY The system sounds three short beeps 5 Exit through a designated delay door immediately USING THE CHIME FEATURE Turning on the Chime feature is like having bells on every protected door and window When this feature is on sirens and speakers sound 2 beeps whenever anyone opens a protected door or win dow The Chime feature works only in Level 1 OFF DISARMED To turn Chime on off While in Level 1 OFF DISARMED from any touchpad press 7 1 While the Chime feature is on the touchpad display alter nates between CHIME IS ON and the time and date When the Chime feature is off only the time and date are displayed When the system is armed again Chime becomes deactivated Chime On Close The Chime On Close feature works like the regular Chime feature but in addition to the double beeps heard upon opening a pro tected door or window the system sounds one long beep when the door or window is closed again You can turn the Chime On Close feature on or off from the pro gramming menu Refer to Appendix C Programming Menus for information on programming your system Using the Voice Chime Feature If you have a Phone Interface Voice module and the installer wired speakers to the module outputs you can program your system to speak the programmed sensor text whenever someone opens a protected door or window Refer t
30. This is useful if after arming the system you walk out the door then remember something you forgot inside You can re enter and exit through the delay door without disarming and re arming the sys tem Note The Exit Extension will work on the first re entry only If your system is not using this feature you must disarm the system when you re enter the armed premises to avoid setting off an alarm No Delay For Instant Alarm j You can choose to turn off the Entry and Exit Delays causing the delay doors to arm immediately Anyone entering the house through the delay door when the system is set to No Delay would immediately cause an alarm No Delay is normally used e When you re not planning to leave after you ve armed the sys tem such as when you arm the system to Level 2 When you re arming and disarming your house from the outside You must have a wireless touchpad in order to do this Arming to Level 2 or 3 with No Delay 1 Close all perimeter doors and windows 2 Exit the premises if arming to Level 3CAWAY 3 Enter 2 Code or B Code The system sounds two or three short beeps 4 Immediately after hearing the beeps press 4 for No Delay Touchpads display ARMED TO HOME NO DELAY or ARMED TO AWAY NO DELAY Changing the arming level will restore delay doors to their normal Exit and Entry Delay times Auto HOME Arming Feature The Auto HOME Arming feature helps cut down on fals
31. ad displays ATTACH SCHEDULES TO EVENTS then press FA 3 Press B until the touchpad displays LIGHTS then press E 4 Press B until the touchpad displays the light number you would like to schedule Refer to the User Sheets in Appen dix A to determine which light number is associated with which lamp 5 Press f The touchpad displays the first available time schedule 6 Enter 2 to assign the time schedule ON or 1 to make the time schedule inactive OFF for this light 7 Press Al to secure your choice 8 Press Bl to go to the next time schedule if needed and turn 15 the schedule on or off for this light 9 When you ve finished attaching the desired time schedules press I 6 to exit User Programming Installer Programmable Lighting If you would like specific lights to turn on during Entry and Exit Delay times or if you would like a light to flash to indicate success ful arming and disarming contact your installer Controlling Outputs by Time Schedule Outputs may be used to control devices in your home such as auto matic window blinds Outputs that your installer has enabled can be turned on or off according to time schedules To schedule outputs 1 Atan alphanumeric touchpad enter the programming menus by pressing 9 the System or Partition Master code 2 Press B until the touchpad displays OUTPUTS then press B
32. allows the user to perform system tests If the user code does not have this attribute turned on the user will not be able to perform phone or sensor tests To assign the System Testing to a user 1 Enter the programming menus by pressing 9 System or Partition Master Code Press 1 0 N N 4 where nn is user 00 through 42 To turn System Testing on press 2 H To turn System Testing off press 1 Hl 4 E 6 Rt to exit the programming menus SETTING THE TIME AND DATE Although the installer usually sets the time and date at the time of installation the user can change it when necessary See Appendix C Programming Your System for more detailed information on setting this feature To set the system time 1 Enter the programming menus by pressing 9 System or Partition Master Code Press 0 0 Enter the correct time in 24 hour format 4 digits then press H For example if the current time is 7 23 a m press o 7 2 3 F 4 Press Pk 6 F to exit the programming menus To set the system date 1 Enter the programming menus by pressing 9 System or Partition Master Code 2 Press 0 1 3 Enter the current date as 6 digits dd mm yy then press Ef 4 Press Pk 6 f to exit the programming menus ADJUSTING SYSTEM SOUNDS AND
33. ccessfully bypassed To bypass sensors indirectly using a keychain touchpad Press the Lock button once to arm the system and again to bypass open sensors 0 0 To arm bypassed sensors If you bypass sensors directly or indirectly and then decide you want to arm those sensors you can disarm and re arm the system OR At any touchpad press BYPASS the El key Code the sensor number Touchpad displays will show SENSOR NN UNBY PASSED NN is the sensor number Was the Bypass Successful To confirm whether or not a sensor was bypassed Press the Status button on the touchpad E amp I is labeled Status Touchpads with displays list bypassed sensors or zones BASIC LIGHT CONTROL There are two kinds of light control Basic light control offering instant light control at any touchpad Advanced light control in which lights turn on and off automati cally according to specific situations See Advanced Light Con trol on page 14 To turn all lights on or off From any touchpad Press 0 0 From a 4 button keychain touchpad Press Q the LIGHTS button To turn a specific light on or off From any touchpad press 0 light number You cannot turn on a specific light using a keychain touchpad Refer to the User Sheets in Appendix A to determine which light number is associated with which lamp For system lights to respond to basic and advanced light com mands th
34. ception Closing press A or B until the touchpad displays EXCEPTION CLOSING then press H The touchpad displays the first available time schedule 5 Enter 2 to assign the time schedule or 1 to make the time schedule inactive for this event 6 Press l to secure your choice 7 Press B to go to the next schedule and repeat steps 4 and 5 When you ve finished attaching the desired time schedules press 6 to exit the programming menus ADVANCED LIGHT CONTROL You can control system lights from any touchpad as discussed in Basic Light Control on page 9 There are other lighting options that you or your installer can set up including Turning lights on and off according to a time schedule Turning lights on after system arming for the duration of the Exit Delay Turning lights on for the duration of the Entry Delay so you have enough light to see your way to the touchpad to disarm the sys tem Flashing lights on and off upon successful arming and disarming Controlling Lights By Time Schedule Lights can be turned on according to time schedules If you need assistance setting up a time schedule that fits your lighting needs see Creating Time Schedules on page 13 To schedule lights 1 Atan alphanumeric touchpad enter User Programming by pressing 9 System or Partition Master code 2 Press B until the touchp
35. cess Attribute Remote Access is a user code attribute that allows the user to access the security system from a telephone If the user code does not have this attribute turned on the user will not be able to access the system by telephone To assign Remote Access to a user 1 Enter the programming menus by pressing 9 System or Partition Master Code Press J 0 INJINI 2 where nn is user 00 through 42 To turn Remote Access on press 2 H To turn Remote Access off press 1 fl 4 E fl to exit the programming menus Assigning the Partition Jump Attribute Partition Jump is a user code attribute that allows the user to access both partitions If the user code does not have this attribute turned on the user will only have access to one partition Note A user with the Partition Jump attribute will need two user codes one for each partition The codes can be identical but must be programmed for separate partitions To assign Partition Jump to a user 1 Enter the programming menus by pressing 9 System or Partition Master Code Press MOMIN where nn is user 00 through 42 To turn Partition Jump on press 2 H To turn Partition Jump off press 1 Fl 4 E 6 Rt to exit the programming menus Assigning the System Test Attribute System Tests is a user code attribute that
36. chedule 8 Enter 2 to include the day in the schedule ON or 1 exclude the day from the schedule OFF to 9 Press fl to secure your choice 10 Press B to move to the next day of the week or press P l to return to the schedule list 11 Press FK 6 Efl to exit User Programming Scheduling Consecutive Days There may be instances when you d like to schedule a feature event to start one day and stop the next day or a number of days later One Day Rollover You can create a schedule that begins on one day and stops the next day by using only one time schedule The stop time must be within 24 hours of the start time Example 1 of One Day Rollover At home you d like the front entry light to be on from 10 p m on Tuesday until 5 a m on Wednesday Schedule By taking advantage of One Day Rollover one time schedule can cover both days That schedule is illus trated at right Notice how the stop time is within 24 hours of the start time The system knows to apply the stop time to the next day 5 a m on Wednesday Part Example 2 of One Day Rollover Building on Example 1 let s say that you d like the front entry light to be on between 10 p m and 5 a m Monday through Friday ending Saturday morn ing By simply applying the start and stop times to each day one time schedule can cover the entire week Start Stop Tue 2e Q ce c D Wed
37. code 0 or 3 code 0 Arm system with exit lights off Bypass asensor Indirectly Arm system Fl RH code Directly Bt code Sensor Number Arm silently 5 2 code or 5 8 code Turn all lights 0 0 on off Turn specific 0 Light number lights on off Turn Output on fl 7 Z Output number off Cancel an acci 1 code dental alarm Check the sr system status Turn Chime 7 1 on off Disable local 7 8 available only from a phone access phone on the premises Check alarm 7 6 memory f your partition is set up to send a Police panic alarm use the key regardless of your phone command key Do not wait more than two seconds between keystrokes Continue pressing Fl even if you hear the system voice interrupt with a system status Police panic alarms can be only be activated from a Touch Tone or DTMF phone in the partition The alarm cannot be activated from a phone off site Frequently Asked Questions What if someone calls while I m operating the panel If the phone rings while you re using it to operate the system you ll hear one long beep for each ring from interior speakers and phones You can answer the ca
38. conds Send an auxiliary alarm Press and hold both AUXILIARY se buttons for 2 seconds Send a fire alarm Wg Press and hold both FIRE E buttons for 2 seconds Arm system with No Delay CODE or 3 CODE Bypass a sensor Indirectly 2 CODE BE CODE or CODE CODE Directly CODE Sensor Number Arm system silently 5 2 CODE or 5 3 CODE Arm system with exit lights off 2 CODE 0 or 3 CODE 0 Turn all lights on off 0 0 Turn specific lights on off 0 Light number Output Control 7 Output number Check the system status for a short status report k F for a long status report Turn Chime on off f Disable local phone access ez This is a phone command only Check Alarm Memory 6 View Event History CODE Contents Getting to Know Your Security System sss 3 MI t Communicating with the Panel eere Instructing the Panel sss How Your System Communicates with You Fire and Smoke Alarms sse Clearing Smoke Sensors sseeeeeeenenen What Happens When There is an Alarm sss Opening and Closing Reports essere 4 N Activity Feature 5 crede ta ene eere ttt Nae 4 Domestic Dialer Feature tete 5
39. crease the arming level you ll need to enter an access code Contact your dealer if you d like to use this feature Level 1 OFF DISARMED Use Level 1 when intrusion detection is not necessary For exam ple on an active Saturday morning kids playing inside and out someone working in the garage various house projects going on Even though Level 1 disarms the system your system continues to monitor for fire smoke carbon monoxide and panic alarms if your system has these devices installed The Touchpad Tamper Feature The installer can program your system to send a Police alarm in the case of possible touchpad tampering If more than 40 keys are pressed when the system asks for a code and those keystrokes are not part of a valid access code a siren will sound Here are some other situations in which you would set the system to Level 1 OFF DISARMED Upon entering your armed home or business When entering the armed premises through a designated delay door the entry delay time begins Entry Delay beeps remind you to disarm the system Before opening a door or window while inside or outside the armed home or business When you wake up in the morning and want to get your newspaper you must disarm the system before opening the door to prevent an accidental alarm See the section on Preventing Accidental Alarms on page 6 if you would like to be able to leave quickly when the system is armed
40. d standards in accordance with the Directives mentioned Model listing The International Concord security alarm panel will be marketed under the following product codes Models 60 840 43 24z 60 840 43 48z 60 840 43 MAX 60 857 43 24z 60 857 43 48z 60 857 43 MAX HS 60 857 43 24z EUR 60 857 43 48z EUR Description International Concord 24 zone w voice International Concord 48 zone w voice International Concord MAX zone w voice International Concord 24 zone w o voice International Concord 48 zone w o voice International Concord Max zones w o voice International Concord 24 zone w o voice International Concord 48 zone w o voice BOM 60 840 43 24z Rev M 60 840 43 48z Rev O 60 840 43 MAX Rev O 60 857 43 24z Rev N 60 857 43 48z Rev N 60 857 43 MAX HS Rev J 60 857 43 24z EUR Rev A 60 857 43 48z EUR Rev A CE Product identification Product Brand Model type Manufacturer EU Representative GE Interl Ogix MANUFACTURERS DECLARATION OF CONFORMITY For Security alarm control panel ITI 60 868 43 International Concord see attached model listing GE Interlogix 2266 2 Street N North St Paul MN 55109 USA Phone 1 651 777 2690 Fax 01 651 779 4890 GE InterlogiX Europe amp Africa Kelvinstraat 7 6003 DH Weert A1 1998 EN55022 A2 1997 EN61000 3 2 2000 EN61000 3 3 1995 A1 2001 The Netherlands Concerning R amp TTE EMC Safety Telecom and
41. dicating Phone Failure Trouble then makes five more reporting attempts 1 Make sure the panel is connected to the special phone jack installed by your security dealer 2 Disconnect the panel from the special phone jack and check phones for dial tone If you hear a dial tone call your security dealer for service If you don t hear a dial tone from any phones telephone service in your area may be out Phone Failure Trouble takes precedence over other system problems so you must clear the Phone Failure message by disarming the panel before you re able to see other system messages RECEIVER INTERFERENCE or RECEIVER FAILURE There is a receiver failure or receiver interference problem Call your security dealer for service MEMORY FAILURE There is a system memory failure Call your security dealer for service BUS TAMPER The cover tamper was tripped on a sensor or other system devices Secure the cover of the device that is reporting a tamper or contact you dealer for service APPENDIX A USER SHEETS These User Sheets which contain specific information about the setup of your system should be completed by the installer and you ACCOUNT NUMBER My central station account number is SYSTEM SENSORS Record the sensor number partition and name in the table below Indicate whether it is a hardwired sensor HW wireless sensor WL or touchpad TP 22 No Ptn Sensor Name HW WL T
42. e 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 OUTPUT CONTROL Use the table below to record the output numbers programmed for user control Outputs that are programmed for user control can be activated or deactivated from any touchpad by pressing 7 7 output number Table 3 Outputs Controlled by User Output number Partition Output Description 1 2 3 LIGHTS The housecode for the X 10 modules is Partition 1 Partition 2 Record the location of each light 24 Light Parti Location of Light tion 1 1 2 2 1 2 3 1 52 4 1 2 5 1 2 6 1 2 7 1 2 8 1 2 9 1 2 TOUCHPAD INFORMATION Status beeps and Key beeps are programmed by the installer The Silent Arming feature is programmed by the user Note Protest beeps will always sound when indirectly bypassing a sensor Location of TP Starts Key Beeps Beeps On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off On Off Is the Touchpad Tamper feature on O Yes If when the system asks for a code more than 40 touch pad keys are pressed in rapid succession and those key
43. e Access Dial the phone number code Ht system or partition master code Ef 9 system or partition master Alphanumeric Touchpad 9 system master code 2 Enter a programming command sequence from Table 4 Regular User Codes Table 4 Shortcut numbers User 00 ooo User 01 ooo User 02 1 o o 2 0 Continues through User 42 User 42 1 0 4 2 0 After entering the shortcut enter the new user code and press To use a shortcut number to access a user attribute replace the last E 0 with the shortcut number of the attribute Direct Bypassing 1 Remote Access 2 Parti tion Jump 3 System Tests 4 Example The attribute shortcut numbers for User 42 would be Direct Bypassing MOL 2 1 2 2 Remote Access 1 0 4 Partition Jump 1 0 4 2j 8 System Tests 1 o 4 2 4 Partition Master Codes pk OO the new partition code System Master Code MBIO the new System Master Code Time Ek 0 0 new time El Date 0 1 new date Hl Time Schedule 0 Start Time Ek 2 0 0 0 Stop Time 2 o o 1 Mon w 21 0 0 2 new Start Time Et new Stop Time 1 off or 2 on
44. e alarms in the event that you arm the system to 3 AWAY but fail to leave during the exit delay time Here s how it works If you arm the system to Level 3 AWAY and do not leave the premises within the exit delay time The system can tell that no one opened and If feature closed a delay door within the delay time It is turned assumes that someone is still inside and the on panel will arm to 2 HOME to avoid a false alarm The system arms to Level 3 AWAY regardless of If feature whether or not a delay door has been opened is turned and closed off Your movement inside the premises could acti vate a motion detector causing an alarm Your dealer can turn this feature on or off for you ARMING WITH FAULTS The panel will not let you arm the system if certain system faults exist at the time of arming The system will require you to bypass the fault before arming to the desired level Bypass a System Fault 1 Press the BYPASS key on a system touchpad 2 Enter a user code that has bypass privileges Note No hardware sensors sirens etc will be bypassed only the fault condition No arming reports will be sent to the central station If the bypass is not completed before the programmed siren time out period the system will automat ically arm The following faults are checked at arming if the associated pro gramming options are enabled sensor supervisory sensor low bat
45. e light switches must be turned on BASIC OUTPUT CONTROL Panel output points control the hardware installed on your system These outputs are usually configured to turn on automatically in response to certain events Your installer may have configured your system so that you can control some output points from your touchpad Have the installer list and explain any outputs that are programmed for your control see Output Control on page 24 Use the following procedure to turn an output on or off To turn the output on or off From any touchpad press 7 7 output number If the output was activated it will shut off If the output was off it will activate CHECKING THE STATUS OF YOUR SYSTEM Checking the system status means finding out about the current condition of your system This includes finding out if any sensors are open or currently bypassed whether or not the AC power and backup battery are okay the nature of the most recent alarm and more depending on the features in use and the equipment in your system Check the system status if Your system sounds trouble beeps five short beeps every minute Your touchpads display a blinking Short System Status A Short Status indicates the current arming level sensor status whether open or bypassed low battery supervisory AC power or backup battery failures To get a Short System Status Press F amp I FI is labeled Sta
46. e time to Create a Police panic alarm Other O Create an Auxiliary panic alarm Press both at one time to create an Auxiliary panic alarm Press the Star key to Press both at one time to O Create a Police panic alarm Other O Create an Auxiliary panic alarm Press both at one time to create an Auxiliary panic alarm Press the Star key to ACCIDENTAL SMOKE AND FIRE ALARMS To silence the alarms and reset the sensor 1 Press 1 Code once to silence the alarm 2 Press 1 Code again to reset the smoke alarm Note In partitioned systems with the Global Fire feature enabled the above procedure must be performed in each partition Smoke and fire panic alarms cannot be cancelled and are always reported to the central station If after disarming the system once the system still thinks a sensor is open disarm the system again In the event of an accidental smoke or fire alarm follow these dealer instructions DIALER ABORT Is the Dialer Abort feature enabled O Yes have seconds to cancel an accidental intrusion or auxiliary alarm before it is reported to the central station O No All alarms are reported to the central station immediately ARMING INFORMATION Delay Doors and Delay Time Settings When the system is armed enter and exit the premises only through designated delay doors The time allowed to enter the premises and disarm the sys
47. ectly using a keychain touchpad Refer to the Appendix A User Sheets to determine what the sensor number is for the sensor you wish to bypass To bypass sensors directly 1 Close all doors and windows 2 Arm your system to the desired level 3 At any touchpad press Efl Code sensor number BH is labeled Bypass 4 Touchpads display SENSOR 01 BYPASSED for example Note If the touchpad displays INVALID or if the touchpad sounds one long beep make sure that you entered the sen sor number of a door or window sensor Heat and smoke sensors cannot be bypassed so entering a heat or smoke sensor number would cause the invalid message and beep 5 Bypass other sensors if necessary by repeating Step 3 6 The bypassed door or window can now be opened Bypassing a Sensor Indirectly Use this method if you are arming the system and would like to bypass doors and windows already open To bypass sensors indirectly 1 Leave open only those doors and windows that are to remain open Close all others 2 Arm your system to the desired level The touchpad emits protest beeps and displays PROTEST because of the open sensor s 3 Atany touchpad press BYPASS Touchpads with displays show ENTER CODE Enter the code and the display shows SENSOR NN BYPASSED nn is the sensor number 4 The system sounds arming level beeps to indicate that the system is armed and open sensors have been su
48. en H 4 E fl to exit the programming menus Note The system will not accept the same code for two different users in the same partition However two us ers in different partitions can have the same user code This is useful if a user with the partition jumping attribute wants to have the same user code for both partitions Erasing a User Code When a code is deleted from the system that code no longer acts as a key for operating the system in any manner To erase a user code 1 Enter the programming menus by pressing 9 System or Partition Master Code Press J 0 INJINI 0 where nn is user 00 through 42 Enter the System or Partition Master code then Hl 4 f fl to exit the programming menus Assigning the Direct Bypassing Attribute Direct Bypassing is a user code attribute that allows the user to bypass open sensors If the user code does not have this attribute turned on the user will not be able to bypass sensors directly To assign Direct Bypassing to a user 1 Enter the programming menus by pressing 9 System or Partition Master Code Press MONNE where nn is user 00 through 42 To turn Direct Bypassing on press 2 Ifl To turn Direct Bypassing off press 1 Fl 4 Press 6 fl to exit the programming menus Assigning the Remote Ac
49. ente thntenntnnis Using a Touch Tone or DTMF Phone to Operate Your System 16 Phone Command Prefix sss 16 Accessing the System from Off site sss 16 Touch Tone or DTMF Phone System Operation 17 Viewing Event ElIStOEy non en ere tne P ee RSEN 18 Testing the System 18 Automatic Test Features 18 Manual Tests 18 Troubleshooting ede e ERR 19 Trouble Beeps and Trouble Messages ss 19 COMMON CONCEINS zer eto RISE E 20 Checking the Panel Fuse eee 20 Appendix A User Sheets 222 Account Number 3022 System Sensors 22 User Codes este ettet tide e tfe e a eA aee d 23 Output Control 3 53 ot het nein 24 i ge 24 Touchpad Information tette reet penetret 24 Accidental Smoke and Fire Alarms 225 Dialer Abort 4025 Arming Information we 26 Me AS 26 If the Power Goes Out cecccssessesesseessesseeneensenecseeseeaeenecnecasentecneeneeaes 27 No Activity Time ea peto a t ERI eee 27 System Information sssssssssssssesesssssstrttseessssssstrteeesssssssttreeessssssstreeeeesssssste 27 Appendix B Planning For Emergencies 28 Floor Plan Example 28 Your Floor Plan 28 Alarm System Limitations serere 28 If Your System Needs Service csssssessecsssssesseceeeeeseesseeeeneeneenes 29 Flo
50. ess you ll need enough time to open the door and get to a touchpad to disarm the system The Exit Delay is a period of time long enough to let you leave through a designated delay door after arming the system The Entry Delay is a period of time long enough to let you unlock a designated delay door and get to a touchpad to disarm the sys tem Exit Delay Example You re about to go on an errand You are inside your house and have just armed the system to Level 3 AWAY The interior sirens and touchpads sound three quick status beeps telling you that the system accepted the command and has started the Exit Delay time During the Exit Delay time the system sounds one short beep every 4 seconds During the last seconds of the delay time the beeps will accelerate to one per second Exit the premises immedi ately At the end of the Exit Delay you ll hear three more quick status beeps These beeps indicate that the Exit Delay has ended Important When the Exit Delay expires the system is armed Opening a door at this point will cause the entry delay to start If the Exit Delay time expires before you can exit you must disarm and re arm the system before exiting After arming During the Exit Delay 3 quick status you ll hear you ll hear one beep every beeps sound 3 quick four seconds when the system status beeps Leave the premises now is armed Entry Delay Example You are returning to your house that is ar
51. f the phone test is successful the touchpad display returns to a normal text display If the phone test is unsuccessful the touchpad displays SYSTEM PHONE TEST ALARM then MEMORY and finally after eight failed attempts PHONE FAILURE ALARM MEMORY Testing Sirens The purpose of this weekly test is to verify that the panel is activat ing sirens with the appropriate warning sounds To perform an alarm siren warning sound test 1 Contact the central monitoring station to inform them that you will be activating alarms and they should not dispatch authorities 2 Activate alarms of each type fire police auxiliary one at a time 3 Listen for the appropriate siren sound when each alarm is activated see System Alarm Sounds on page 10 4 Contact the central monitoring station to inform them that you are finished activating alarms TROUBLESHOOTING Your security system uses a variety of different alarm sirens status beeps and trouble beeps to communicate with you The next few pages describe the different sounds and what they mean Try to familiarize yourself with the differences You will hear some sounds each time you tell your security system to do something like arm or disarm Some sounds you will hear only when there is a problem with the system like a low battery Other sounds you will only hear in an emergency Getting to know your system sounds allows you to react quickly and appropriately Trouble Beeps
52. h To cancel an alarm Press 1 Code Guidelines for Preventing Accidental Alarms Following these guidelines will go a long way toward pre venting accidental alarms Close doors and windows before you leave your house When getting ready to leave the house gather the things you want to take with you so you can exit imme diately after arming the system Always enter and exit within the programmed delay times Make sure you leave through a door that has a delay time set for it If you arm your system then leave through a door without a delay time an alarm will immediately sound When you return immediately disarm your system Be aware of the devices in your security system and learn how each one operates Listen to system beeps Take note of any touchpad messages which indicate the current system status If you have pets ask your installer if you need pet lenses in your motion detectors Pets climb higher than you may guess causing alarms when you are away Check the location of your smoke detectors Smoke detectors near bathrooms can be tripped by steam from a shower Smoke detectors near the kitchen can be tripped by cooking smoke Refer to the User Sheet in Appendix A to determine what the specific settings are for your system EXIT AND ENTRY DELAY TIMES After arming your system you need time to exit the building so you won t set off an alarm Likewise upon returning to your home or busin
53. h interior speakers Except for custom words the voice will speak the text that appears on alphanumeric touchpads in the system The volume of the voice can be adjusted from the user programming Options menu see Appendix C Phone Command Prefix oe What distinguishes a call to the panel from any other out going or incoming call is the use of the Phone Command Prefix In the case of on site operation if the Phone Com mand Prefix is dialed first the panel waits for a valid access code or command If the system is being accessed remotely the Phone Command Prefix is used in conjunction with the access code The prefix is usually but can be changed to by the installer If your prefix has been changed use as the first key you press instead of in the following instructions Accessing the System from Off site To access the system from off site the system needs to recognize two things about the call The panel needs to recognize that it should answer the phone The panel needs to recognize that the code entered has the authority to operate the system from off site When using a cellular phone to operate the system follow the off site operating directions 17 How the Panel Answers the Phone When you call the panel it needs to recognize that it should answer the incoming call This is accomplished by one of three methods 2Ring Hang 2Ring method Twelve Ring method Toll Saver 2Ring Hang
54. hat all is well if the panel hasn t answered after 8 rings This gives you the option to hang up before the panel answers thus saving yourself the cost of a long distance toll Codes with Remote Access Capability The ability to access the system from off site is a code attribute given by the installer and you can have access code privileges changed by contacting the installer The System Master and Partition Master codes have Remote Access capability by default Check the User Sheets in Appendix A to see which user codes have the ability to operate the system from off site Touch Tone or DTMF Phone System Operation Phone operation of your system involves 2 steps 1 Use a Touch Tone or DTMF phone to access the system Pick up the phone Within 5 seconds of picking up the phone receiver enter the command see the command list in step 2 Local Phone Access Use the 2Ring Hang 2Ring or the Twelve Ring method to get the system to answer the call Then enter Efl code Remote Phone Access 2 Enter the command Disarm the 1 code system Arm to Level 2 2 code Arm to Level 3 3 code Pk Ek BR RE e Available from on site only Send a Police 5 panic alarm gt 2 code s 8 code Arm system with No Delay or gt 2
55. hile arming 4 Press 6 F to exit the programming menus Adjusting the Touchpad Display Brightness You may want to change the brightness of a touchpad display based on its location in a building or room For example dim the touchpad display in a bedroom or enhance a display near a win dow Changing the touchpad display affects only the touchpad currently being used To change touchpad display brightness 1 Enter the programming menus by pressing 9 System or Partition Master Code Press 4 3 Select a brightness level 9 Rl Off 1 Low 2 Medium 3 EE High 4 Press 6 F to exit the programming menus After dimming the display pressing any button momentarily returns the display to full brightness After 15 seconds without touchpad activity the display returns to the set dimmed level If an alarm 13 occurs while the display is dimmed it automatically returns to the full brightness level and stays that way until you disarm your system Adjusting the Volume If your system includes a phone and voice module you can adjust the volume of the system sounds To change system sounds volume 1 Enter the programming menus by pressing 9 System or Partition Master Code Press 4 4 Select a volume level from 0 7 Select for the lowest sound level select 7l Hl for the loudest s
56. ion exists more than 24 hours after AC power is restored call your security dealer for service SENSOR SUPERVISORY There is a problem with how the sensor is communicating with the panel 1 Test the sensor in Test Mode as described in Table 1 on page 18 2 If the sensor does not test OK call your security dealer for service If Immediate Beeps is on with the system armed sensor supervisory conditions activate a Tamper Alarm instead of Trouble Beeps SENSOR TROUBLE A sensor may have an internal problem or a fire smoke sensor may not have properly reset after activation or the sensing chamber may be dirty or partially obstructed 1 Test the sensor in Test Mode as described in Table 1 on page 18 2 If testing the sensor does not clear the trouble condition call your security dealer for ser vice SENSOR XX LOW BATTERY A sensor has a low battery 1 Disarm the system 2 Remove the sensor cover If the battery is an Alkaline AAA change the battery If the battery is any other type call your security dealer for service SENSOR XX TAMPER A sensor cover is off or open Secure the cover and trip the sensor to clear the tamper condition 21 Table 2 Causes of Trouble Beeps Touchpad Feedback After Pressing l Trouble Condition PHONE FAILURE TROUBLE The system can t communicate with the central monitoring station The system tries to report to the central station three times before in
57. is feature allows the panel to call a non central station phone number and sound a series of alarm tones to signify certain panel conditions The panel will send a sequence of alarm tones on the phone line consisting of alternating 5 second tones for six seconds followed by two seconds of silence During the silent period the sequence can be acknowledged cancelled by pressing the star key on the phone This eight second sequence is repeated five times on each phone call or until the star key is pressed on the phone A maximum of three phone calls will be made The following reports will activate the Domestic Dialer feature Phone Test Zone Alarm Condition No Activity Alarm Fire Panic Alarm Police Panic Alarm Auxiliary Panic Duress Alarm Bus Tamper Alarm Freeze Alarm System Tamper Alarm Antenna Tamper Alarm Main Unit Tamper ARMING YOUR SYSTEM Since your security needs may vary throughout the day the system was designed with three arming levels By arming your system to a particular level only those sensors programmed to detect in that arming level will report alarms QUICK ARM Your system may be set up so that you re able to arm the system without using an access code To use Quick Arm Increase the arming level by simply pressing 2 or at any touchpad Decreasing the arming level requires that the user enter a code Away 2 3 Simply press 2 or to increase the arming level To de
58. ll by simply hanging up on the sys tem then answering the call as you normally would You ll have to initiate another session to resume operation Can I control the system while I m talking on the phone No You must press Hl within 5 seconds after you pick up the phone and the phone must be on the premises To control the system while on the phone Ef Command How do I perform other phone operations without com manding my security system You can use your phone for transactions such as banking from home by temporarily disengaging phone control to your security system The command described below works for one call at a time To disengage local phone control Enter E 7 B The system responds by returning a dial tone VIEWING EVENT HISTORY This feature will allow viewing of the event buffer from an alphanu meric touchpad Operation To view event history while the system is in level 1 or 2 Enter 8 CODE 8 where CODE is the installer dealer system master or partition master code The display will show VIEWING EVENT BUFFER followed by Event Description Date Time OR Details user source zone etc 18 The most recent event appears first Scrolling through the events can be done by using A backward and B forward keys The C key is used to toggle the second line display between Date Time and Details zone user unit etc The key will exit you from Vie
59. med to Level 3 AWAY When you unlock and enter the designated delay door the interior sirens and touchpads sound two short beeps every two seconds This tells you that the Entry Delay time has begun and reminds you to disarm the system to avoid setting off an alarm During the last 10 seconds of Entry Delay you ll hear the double beeps every second If the system is not disarmed before the Entry Delay time expires the panel will trigger an alarm Your installer will work with you to decide which door s should be a delay door s and determine the delay times that will work best for you and your family Then the installer will program the Exit and Entry Delay times into your system Ir E gt Disarm the system before the last of 10 quick status beeps to avoid an accidental alarm Upon entering during the Entry Delay you ll hear 2 beeps every 2 seconds Extended Delay In some situations additional time is needed to arm or disarm the system from for example a protected out side gate or door In these instances the installer can program an extended delay giving as much as 16 minutes to exit or disarm the system before setting off an alarm Refer to the Appendix A User Sheets Delay Doors and Delay Time Settings for a list of actual exit delay times Exit Extension Your system may be set up so that the delay time is restarted if you re open the delay door during the initial delay time
60. ne can walk up to a touchpad and operate your secu rity system Before the system will process most commands users are required to enter a pre programmed 5 digit access code Access codes are discussed in detail on page 11 Command Access Code Keychain touchpads that are enrolled as part of the system do not require an access code but are usually kept in an individual s pocket or purse If you would rather use an actual key to arm and disarm the system your security dealer can install a special key and keyswitch in your home How Your System Communicates with You Touchpads and interior sirens produce a variety of operating beeps to inform you of different system states and operations Key Beeps A key beep is the tone you hear when you press a button on a touchpad The sound confirms that the button was pressed ade quately Key beeps can be turned on or off by the installer Status Beeps Status beeps from touchpads or sirens sound when there is a change in the current status of the system Status beeps are not alarms but they do warrant your attention There is more than one type of Status beep Exit Delay beeps indicate that an arming command has been entered and the countdown to arming has begun Entry Delay beeps indicate that you ve entered the building and the countdown to an alarm has begun So disarm the system as soon as you get in Trouble beeps tell you that there is a problem with the system
61. ng the service or agency you specified through your dealer To activate an Auxiliary panic alarm from a touchpad Press and hold the k Auxiliary button s for 2 seconds To send an Auxiliary panic alarm from a keychain touchpad Press and hold the Q Light and DC Star buttons at the same time for 2 seconds Siren Time out If the system is not disarmed after an alarm the sirens will continue to sound until the time out period is reached The time out period can be programmed only by your installer or dealer Note If your system is monitored the central station will consider the alarm in progress until the system is manually disarmed whether the sirens have timed out or not ACCESS CODES The system requires a valid access code before it will process most commands The Appendix A User Sheets provide a location for you to record the System Master and User codes System Master Code There is one System Master code The System Master code is used to enter the programming menus for your system The default Sys tem Master code is 11 2 8 4 5 It is important that you change the default code and record the new code in the Appendix A User Sheets Partition Master Codes There are two Partition Master codes one for each partition that allow access to system operations for that partition Regular User Codes There are 43 Regular User codes that act like keys to arm and dis arm one partition of the
62. not occurred for a predetermined No Activity time The system sounds an auxiliary alarm to let you know there may be a problem If all is well you can stop the siren by disarming your system If no one disarms the system for 5 minutes your system calls the central monitoring station The central monitoring station will send emergency personnel to the premises to check out the sit uation Refer to the Appendix A User Sheets to see if the No Activity fea ture is currently available to you and the duration of the No Activity setting If the feature is not currently available to you contact your installer FIRE AND SMOKE ALARMS If your system contains smoke and fire sensors it monitors the premises for smoke and fire alarms 24 hours a day and in all arm ing levels These alarms cannot be cancelled or aborted and are always reported to the central station Since many communities charge for dispatching the fire department in error your dealer may give you specific instructions to follow in the event of an accidental smoke or fire alarm Record these instructions in the Appendix A User Sheets under Accidental Smoke and Fire Alarms Clearing Smoke Sensors Once a smoke sensor is in alarm it is considered Open or in Trouble until it is reset For hard wired smoke detectors 1 Code once to silence the alarm 1 Code again to reset the smoke alarm Press Press DOMESTIC DIALER FEATURE Th
63. o Appendix C Programming Menus for information on programming your system PREVENTING ACCIDENTAL ALARMS Your security system is engineered with advanced technology that reduces the chance of an accidental alarm caused by a technical problem In wireless systems this technology prevents other devices such as garage door openers ham radios television remote controls and cellular phones from interfering with your security system Most accidental alarms occur when leaving the house after arming the system or upon returning before disarming the system If for example you arm the system then run upstairs for something you forgot the Exit Delay time may expire Once the Exit Delay expires opening an armed door or moving in front of a motion detector will cause an alarm Aborting Accidental Alarms Your system can be set up with the opportunity to abort an acci dental intrusion Police or Auxiliary alarm Fire alarms caused by smoke sensors fire panic alarms and heat sensors cannot be aborted If the Dialer Abort feature is turned on disarming the system thus aborting the alarm within a specified time period will silence the siren and prevent the alarm from being reported to the central monitoring station Aborting a fire alarm will silence the siren however fire alarms are always reported If an accidental fire alarm has sounded follow the procedures of your central monitoring station to prevent a false dis patc
64. on beeps SENSOR nn OK Motion detector Avoid the motion detector view for 5 minutes then enter its view SENSOR nn OK Rate of Rise Heat Detector Rub your hands together until warm then place one hand on the detector for 30 seconds SENSOR nn OK Shock sensor Tap the glass twice away from the sensor Wait at least 30 sec onds before testing again SENSOR nn OK Glass guard sensor Tap the glass 3 or 4 inches from the sensor SENSOR nn OK If you need more time to complete testing restart the timer by pressing 8 Code 8 e Check to see that all sensors have been tested by pressing El Touchpads display a list of untested sensors You will know that you have finished testing when touchpads display SENSOR TEST OK 3 Disarm to Level 1 to exit Test Mode See Arming Your System on page 5 If sensor text was programmed it will be included in the sensor test display Phone Communication Test After the test has started the arming level can be changed to Level 1 Disarm then to Level 2 HOME or Level 3 AWAY as desired To perform a phone communication test 1 Contact the central monitoring station to inform them that you want to test the phone communication of your system Disarm the system Press 8 System or Partition Master Code 2 The touch pad displays PHONE TEST On alphanumeric touchpads I
65. or Plan of Your Home or Business sseee 29 Appendix C Programming Your System see 30 Two Methods to Program Your System see 30 Using Programming Menus eene Using Programming Shortcuts m NLE EEEE AAEE eu aee eet RS 37 NOCES qoM 38 Telecom Approval Notice serene 38 Notice of Network Compatibility eee 38 Electrical Requirements seen 38 Technical Service and Repair see 38 GETTING TO KNOW YOUR SECURITY SYSTEM This manual describes how to operate your system It describes basic arming and disarming commands as well as how to program system features The dealer or installer may have already discussed the details of your system with you Record your system details in the User Sheets located in Appendix A Overview Your security system is made up of different parts Each plays a spe cial role in the system operation The panel is at the heart of your system It stores the intelligence to monitor all the sensors and devices in the system The panel acti vates sirens and initiates a call to the central station in an alarm situ ation Your panel will have either a steel or plastic enclosure Plastic Steel Touchpads are used to arm disarm and program your system Your system may use a wall mounted touchpad that looks like this This touchpad is called an alphanumeric to
66. ound level to turn sounds Off 6 1 Press 0 5 Press to exit the programming menus CREATING TIME SCHEDULES Time schedules are windows of time defined by a start time a stop time and the days of the week these times are effective You can create up to 16 time schedules for setting up the following system features exception opening exception closing light con trol and outputs Note ATouch Tone or DTMF phone can be used to create time schedules but an alphanumeric touchpad works much bet ter because of its extensive feedback To define a time schedule 1 Atan alphanumeric touchpad enter User Programming by pressing 9 System or Partition Master code 2 Press B until the touchpad displays SET UP SCHEDULES then press Hl The touchpad displays the first time schedule SCHEDULE 00 3 Press B until the touchpad displays the time schedule you wish to set then press Bl The touchpad displays the current start time for this schedule 4 nter the start time in 24 hour format 00 00 23 59 then press Bl The touchpad displays the new start time 5 To display the current stop time for this schedule press B once 6 Enter the stop time in 24 hour format then press The touchpad displays the new stop time 7 Press B until the touchpad displays a day of the week to which you wish to assign this s
67. rn the option on for this user code 7 Press B REMOTE ACCESS appears Press 1 Fl to turn the option off for this user code Press 2 FA to turn the option on for this user code 8 Press B PARTITION JUMP appears Press 1 FA to turn the option off for this user code Press 2 FA to turn the option on for this user code 9 Press Bl SYSTEM TESTS appears Press 1 Fl to turn the option off for this user code Press 2 FA to turn the option on for this user code 10 Press FK B to move to the next user code or Fk 6 E to exit the programming menus Note The system will not accept the same code for two different users in the same partition To erase a user code 1 Enter the programming menus by pressing 9 System or Partition Master Code 2 Press B until the touchpad displays USER CODES then press H 3 The touchpad displays REGULAR USER CODES Press FA You cannot erase the System Master Code 4 Press B until the touchpad displays the user code you wish to erase then press FA For example if you want to erase User code 4 press l when the touchpad displays USER 04 5 Enter the System or Partition Master Code you used in Step 1 and press Ifl The erased code appears as USER O4 X for example 6 Press B to move to the next user code or Fk 6 Efl to exi
68. strokes are not part of a valid access code a siren will sound O No Multiple keystrokes that are not part of a valid access code will not send an alarm 25 There are Keychain Touchpad 1 Press the Lock key to Ll Increase the arming level O Arm the system to Level 3 with no Exit or Entry delay Press the Light key to turn all system lights off or on Keychain Touchpad 2 Press the Lock key to O Increase the arming level O Arm the system to Level 3 with no Exit or Entry delay Press the Light key to turn all system lights off or on Keychain Touchpad 3 Press the Lock key to O Increase the arming level O Arm the system to Level 3 with no Exit or Entry delay Press the Light key to turn all system lights off or on Keychain Touchpad 4 Press the Lock key to Ll Increase the arming level O Arm the system to Level 3 with no Exit or Entry delay Press the Light key to turn all system lights off or on keychain touchpads in use in the system Press both at one time to O Create a Police panic alarm Other O Create an Auxiliary panic alarm Press both at one time to create an Auxiliary panic alarm Press the Star key to Press both at one time to O Create a Police panic alarm Other O Create an Auxiliary panic alarm Press both at one time to create an Auxiliary panic alarm Press the Star key to Press both at on
69. t disarming your system IMPORTANT If you step outside and are planning to come back in do not close the door behind you To use Quick Exit 1 When the system is armed to 2 HOME press D at any touchpad Opening the door without pressing D will cause an alarm Open the door and go outside Leave the door open if you are planning to come back in Come back in within two minutes and close the door The system will rearm to 2 HOME D In Level 2 HOME simply press D before opening the door The door must be closed again within 2 minutes to avoid alarm Contact your dealer if you d like to use this feature To arm to Level 2 HOME using a touchpad 1 Close all protected perimeter doors and windows 2 Press 2 at any touchpad Touchpads display ENTER CODE 3 Enter your access code Touchpads display ARMED TO HOME 4 The system sounds two short beeps If leaving the premises exit through a designated delay door imme diately Arming Level 3 AWAY At other times you want every sensor to be alert When the family is away from home or in a business after closing time In this and similar situations set your system to 3 AWAY for maxi mum protection All sensors are active perimeter door and win dow sensors and interior motion detectors To arm to Level 3 AWAY using a touchpad 1 Close all protected doors and windows 2 Press 8 at any touchpad Touchpads display EN
70. t the ability to jump to another partition is an attribute that can be assigned to a user code Refer to the User Sheets in Appendix A to see if any other access codes have the ability to jump partitions An alternative to jumping partitions is to arm disarm or program from a hardwire touchpad belonging to the other partition To jump partitions 1 From any hardwired touchpad press 8 user code 6 Alphanumeric touchpads display ENTER PARTITION 2 Press 1 if you want to change to Partition 1 or 2 want to change to Partition 2 The touchpad sounds one short beep if the jump was suc cessful One long beep means the jump was not successful Alphanumeric touchpads display the text in the newly entered partition 3 Proceed to arm disarm or program as needed The parti tion assignment reverts back if no keys are entered for 10 seconds if you Arming and Disarming the Other Partition Once in the other partition you need to use a code that is valid in that partition to arm disarm or program that partition Programming the Other Partition Only one partition can be programmed at a time When one parti tion is using the programming menu touchpads in the other parti tion are locked out from any programming activity Arming and disarming can continue however Some partition specific settings share resources such as access codes and time schedules For example if Partition 1 uses Regular User
71. t the programming menus To change or delete the Partition Master Code 1 Enter the programming menu by pressing 9 System or Par tition Master Code 2 Press B until the touchpad displays USER CODES then press H 3 The touchpad displays REGULAR USER CODES Press B until the display reads PARTITION MASTER CODE then press H 4 Enter the System Master Code to delete the existing Parti tion Master Code OR Enter a new 5 digit Partition Master Code to replace the existing code 5 Press PK 6 Rt to exit the programming menus 31 Programming Menus To enter the Programming Menu press Q System Master or Partition Master Code B B B uv A User Codes gt Set Up Schedules gt Attach Schedules to Events o Date lt lt gt lt 3 A A A Ax Ax Y Y Y Regular B Partition System B Time User Codes 2 Master Code Z Master Code Schedule 00 L Schedule 15 0 0 A A2 00 A 15 sy AA sw Ax vy v Sy Screcttcs SW 01 14 Date User 00 Partition stem Start Time Start Time 1 00 0 o Master 0 0 By A A By A A By A A Partition Code This appears if Codes01 41 Of current partition the System Stop Time Stop Time Master code was 1 1
72. tem is the Entry Delay time The time allowed to leave the premises after arming the system is the Exit Delay time 26 Feature My system features include Domestic O Yes Allows panel to call a non central station Dialer phone number to alert for certain panel con ditions Phone Number O No Panel will notify only the central station of certain panel conditions REPORTING Quick Arm L1 Oo Yes Press the arming level desired No Enter arming level then access code Quick Exit L1 Yes Press D and exit your armed premises through a delay door within 2 minutes No I need to disarm my system in order to exit the premises Exit Extension O Yes If I re enter the armed premises during the Exit Delay time the Exit Extension will begin No If re enter the armed premises during the Exit Delay time it will continue to count down and I must disarm the system Keyswitch L1 Arming Yes can use a key to arm the system The switch is located No Auto HOME O Arming Yes If after arming to Level 3 AWAY I don t exit through a designated delay door the sys tem will arm to Level 2 HOME No If after arming to Level 3 AWAY don t exit through a designated delay door the sys tem will continue to arm to Level 3CAWAY And if my system contains motion detectors movement may cause an alarm
73. tery sensor tamper SuperBus supervisory SuperBus device cover tamper system low battery AC power failure antenna tamper siren tamper partition 1 only phone line failure receiver failure receiver jam detect and repeater jam detect Talk to your installer if you have questions ARMING WHILE A DOOR OR WINDOW IS OPEN AA It is possible to arm your system while leaving a door or window open but your user code must have the Direct Bypassing attribute See Assign ing the Direct Bypassing Attribute on page 11 This is useful if for example you like to sleep at night with the window open If the door or window has a sensor installed on it the system must be told to ignore or bypass that sensor when it s open All other sensors will remain active There are two methods for bypassing a sensor Directly After arming the system bypass door window sensors before you open them You must know the sensor number of the door or window you wish to bypass Indirectly As you are arming bypass sensors on already open doors and windows by pressing the BYPASS button and entering your 5 digit code REMEMBER When a sensor is bypassed you are allowing that door or window to be unprotected Bypassing a Sensor Directly Use this method if the system is armed and you would like to open a window without disarming Note You cannot bypass sensors dir
74. ture allows your sys tem to alert the central monitoring station if the power is off for more than 2 hours It reports again when power has been restored NO AcTiVITY TIME My system uses the No Activity feature Ll Yes If there is no activity in my system for hours 1 42 default 24 the system will send a No Activity report to the Central Station O No My system setup does not include this feature SYSTEM INFORMATION System Information Code Factory code System number System level APPENDIX B PLANNING FOR EMERGENCIES Develop plans for a variety of emergency situations Periodically discuss and rehearse emergency plans that include the following items Understand how to use your security system Know the normal state of doors and windows open closed or locked Use a different escape route if closed doors feel hot to the touch Emphasize that everyone should escape as quickly as possible Do not stop to gather any belongings Crawl and hold your breath as much as possible to help reduce smoke inhalation during your escape Meet at a designated outdoor location Emphasize that no one should return to the premises if there is a fire Notify fire department from a neighbor s phone WARNING Ifyou arrive at the premises and hear sirens do not attempt to enter the building Call for emergency assistance from a neighbor s phone FLOOR PLAN EXAMPLE The fig
75. tus The system sounds beeps according to the current arming level One for Level 1 two for Level 2 three for Level 3 Touchpads display the status information For example SYSTEM IS OK or SENSOR 02 OPEN If an alarm or system trouble condition has occurred it is displayed on a touchpad the first time you perform a Short or Full Status check Performing a system status check a second time displays the system status including any trouble conditions If any alarm or system trouble is active it continues to show up in every status check until the system is disarmed Full System Status A Full Status combines the Short Status information with added details about specific system features To get a Full System Status Press amp EX Interior sirens sound beeps according to the current arming level Touchpads display the status informa tion such as SENSOR 03 BYPASSED SYSTEM BATTERY IS OK AC POWER IS OK System Alarm Sounds The sirens and touchpads in your system emit alarm sounds when ever an alarm occurs either by a sensor or panic button activation Each type of alarm sounds and reacts differently when activated as described in the following table Type of Alarm Alarm Sound Repeating series of three beeps N WV Fire Continuous tone amp Police Rapid beeps k Auxiliary 10 PANIC ALARMS Panic alarms are easily activated from any
76. uchpad and communi cates by displaying text on a two line display i A sensor is activated J The sensor alerts the panel immediately Your system may also use wireless handheld touchpads that can be carried from room to room Keychain touchpads are also wireless and are handy for simple arming and disarming functions Keychain touchpads can be carried off site The installer can program the keychain touchpad to send a Police or Auxiliary panic alarm 5 Wireless panic button touchpads are dedicated to sending one signal only usually a Police or Auxil iary panic alarm Panic button touchpads are usually kept near the user Motion detectors in hallways or rooms detect a person moving across the field of detection Door and window sensors protect the perimeter of your home by alerting the panel when a door or window is opened Environmental sensors such as smoke and heat detectors remain alert for the presence of fire 24 hours a day COMMUNICATING WITH THE PANEL Your system can be set up to communicate with you through Status beeps Alarm sirens Touchpad text The panel activates sirens If the system is monitored the panel calls the central monitoring station The central monitoring station operator reports the alarm to the police or fire department This decision is based on system programming and the current arming level Instructing the Panel Not just anyo
77. ure on this page is an example of a multilevel floor plan Use it as a guide and draw your floor plan on the next page YOUR FLOOR PLAN Use the following guidelines when drawing your floor plan L1 Show all building levels O Show exits from each room two exits per room are recommended L1 Show the location of all security system components O Show the locations of any fire extinguishers Alarm System Limitations Not even the most advanced alarm system can guarantee protec tion against burglary fire or environmental emergencies All alarm systems are subject to possible compromise or failure to warn for a variety of reasons including If sirens are not placed within range of persons sleeping or if they are placed behind doors or other obstacles or in remote areas of the premises If intruders gain access through unprotected entry points or areas where sensors are bypassed If intruders have the technical means of bypassing jamming or disconnecting any or all parts of the system If power to sensors is disconnected or inadequate If freeze flood or any environmental sensors are not located in areas where the specific condition can be detected If smoke does not reach a smoke sensor For example smoke sensors cannot detect smoke in chimneys walls roofs or smoke blocked by a closed door Sensors may not detect smoke on building levels different from their installed location Sensors may 28 5
78. used to enter A A B A B A By Aa User Programming Y Y Monday Monday User 42 2 OvOf 2 On Off 42 A A y Ax By A By A Tuesday Tuesday User 3 OVO 3 OVO 9 7AQQAA By Aa By A A By Aa Wednesday Wednesday Direct 4 af 4 Wf Bypassing By A By AA 1 On Off A Thursday Thursday By A 5 Of 5 OwOf Remote Access B AA B Aa Ovo v Y Friday Friday By Aa 6 On Off 6 of Partition By Aa By A A Jump 3 vaf Saturday Saturday sy Aa 7 OvOf 7 O B A B A System Tests Y Y On Off Sunday Sunday 3g of 3g of 32 B B B B System ExitProgram 5 j Attach Schedules to Events Options lt 5 Version lt e ming lt A rii is A z B B V V W Press Bto gt Exception Exception Lights Outputs Installer Factory jew 3 i dosin coess Code hos ys ye A 0 0 mor 2 Programming WoOM oy ow M Ww 8 M 5 Aa Menu B B Schedule 00 Schedule 00 Light gt Ligt Output gt Output6 Downloading System oo WO oo O o 1 DE 0 5 4 oor Number A A BY A By A V A Lights V fy A agus Y A BY Aa By Aa mes ndn Schedule 00 2 8 schedule 00 Schedule 00 5 Schedde00 seran System 01 i 01 i oo On Off oo On Off 00 Of 00 On Off vaf 2 Level BY A PY A By Aa By Aa By AA By AA 4 i iiri 02 e 02
79. wing Event History The installer dealer and system master codes can view all events from any partition The partition masters can only view global sys tem events and events related to their respective partition Regular user codes cannot view the event buffer All partitions can view the event buffer simultaneously however only one touchpad at a time can view the buffer in each partition While the buffer is being viewed all other controlling sources except panic alarm buttons are disabled and non viewing touch pads will show VIEWING EVENT BUFFER This mode will exit automatically after 1 minute of inactivity or when an alarm occurs Contact your dealer for more detailed infor mation TESTING THE SYSTEM The system contains a test mode that allows you to test sensors and panic signals without creating false alarms Test your system weekly by following the instructions in this section carefully Automatic Test Features Your security system conducts routine tests checking for problems like power failures low batteries sensors that aren t working and communication trouble with the central monitoring station When your system detects a problem trouble beeps sound to alert you See Troubleshooting on page 19 for an explanation of the causes of trouble beeps and what you can do to fix the problem Manual Tests The automatic tests your system performs provide continuing reas surance that it is working properly There
80. xception Reports notify the central station when arming or disarm ing occurs outside of specified time schedules In the Event of You can set up the Exception Reports feature to notify the central station in the following instances If the system is disarmed before the Opening time schedule begins or after the Opening time schedule has ended Exception Opening If the system is armed before the Closing time schedule begins or after the Closing time schedule has ended Exception Closing When Will this Feature Be Active The most typical setup of this feature makes use of both Exception Opening and Exception Closing It is possible to use Exception Opening only or Exception Closing only however Assigning a Time Schedule to Exception Opening and Closing Follow these steps to define Opening and Closing schedules for Exception reports Note A Touch Tone or DTMF phone can be used to set up No tify by Exception but touchpads work much better because of their extensive feedback See Appendix C for touchpad 14 and phone programming instructions Scheduling Exception Opening and or Closing 1 Atan alphanumeric touchpad enter the programming menus by pressing 9 System or Partition Master code 2 Press B until the touchpad displays ATTACH SCHEDULES TO EVENTS then press BH 3 To schedule Exception Opening press A or B until the touchpad displays EXCEPTION OPENING then press H To Schedule Ex

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