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Installation Guide for the Cisco Application Performance Assurance
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1. Installation Guide for the Cisco Application Performance Assurance Engine 1 0 I OL 16070 01 E Contents Installation Guide for the Cisco Application Performance Assurance Engine 1 0 OL 16070 01 Preface This preface explains the objectives intended audience and organization of Installation Guide for the Cisco Application Performance Assurance Engine 1 0 and describes the conventions that convey instructions and other information The preface contains the following sections e Objective e Audience e Document Organization e Document Conventions e Related Documentation e Obtaining Documentation Obtaining Support and Security Guidelines Objective This document is a guide to the installation and use of the Cisco Application Performance Assurance APA engine Audience This guide is intended for Cisco APA users and administrators S Note This guide assumes a basic familiarity with the telecommunications equipment and installation procedures Document Organization This guide contains the following chapters e Chapter 1 Product Overview describes the software and hardware features of the Cisco APA e Chapter 2 Installing the Cisco Application Performance Assurance Engine describes the installation procedure for installing the APA Installation Guide for the Cisco Application Performance Assurance Engine 1 0 I oL 16070 01 E Preface HZ Document Conventions Document Co
2. You are now able to Telnet into the APA Installation Guide for the Cisco Application Performance Assurance Engine 1 0 22 E OL 16070 01 Chapter2 Installing the Cisco Application Performance Assurance Engine Verifying the Configuration W Verifying the Configuration You can verify the configuration of the APA by executing the following command CAM APA gt show running config Configuring the Web Browser Before connecting to the APA web interface make sure you are using a supported browser and the browser is properly configured The supported browsers for APA are e Microsoft Internet Explorer 6 0 e Mozilla Firefox 2 0 While using the APA Web interface you should disable popup blocking software or add the APA to the allow list Logging Into the Web Interface APA provides a Graphical User Interface GUI for configuration and security functions You use the GUI called the Application Performance Assurance Device Console APADC to perform the functions described in this guide To verify connectivity connect to the APA using a supported properly configured Web browser see Configuring the Web Browser page 2 3 and perform the following steps Step 1 In the Address field of your web browser enter the name of the machine that is hosting the APA in the following format http hostname 8080 where hostname is the name of the machine that is hosting the APA The APA Device Console APADC login screen a
3. LAN side and the network WAN side To support the APA Engine deployment the Cisco ADE appliance is equipped with an additional network interface card with a hardware fail to wire feature that guarantees traffic will by bypassed and not be dropped in case of a product malfunction The location of this network interface card is shown in Figure 2 1 The network interface card has 4 GBE interfaces of which only two are used LAN 0 and WAN 0 I OL 16070 01 Installation Guide for the Cisco Application Performance Assurance Engine 1 0 jg Chapter2 Installing the Cisco Application Performance Assurance Engine W Setting Up the APA Figure 2 1 APA Engine Rear View OO HO Xai Xe ICM one OO BOLO OY S O O O O a Xe te P08 9 O O O S O O ce ORORO ey OY S O O O OROORO OO Xai Xe O O O a O O O DRAR OX 1X a O ORO ORS ese imaxermerne 15858 Se eo Number Port Interface Name Description 1 Console port Serial console port for co
4. WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES CCDE CCENT Cisco Eos Cisco Lumin Cisco StadiumVision the Cisco logo DCE and Welcome to the Human Network are trademarks Changing the Way We Work Live Play and Learn is a service mark and Access Registrar Aironet AsyncOS Bringing the Meeting To You Catalyst CCDA CCDP CCIE CCIP CCNA CCNP CCSP CCVP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Collaboration Without Limitation EtherFast EtherSwitch Event Center Fast Step Follow Me Browsing FormShare GigaDrive HomeLink Internet Quotient IOS iPhone iQ Expertise the iQ logo iQ Net Readiness Scorecard iQuick Study IronPort the IronPort logo LightStream Linksys MediaTone MeetingPlace MGX Networkers Networking Academy Network Registrar PCNow PIX PowerPanels ProConnect ScriptShare SenderBase SMARTnet Spectrum Expert StackWise The Fastest Way to Increase Your Internet Quotient
5. TransPath WebEx and the WebEx logo are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or Website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0804R Any Internet Protocol IP addresses used in this document are not intended to be actual addresses Any examples command display output and figures included in the document are shown for illustrative purposes only Any use of actual IP addresses in illustrative content is unintentional and coincidental Installation Guide for the Cisco Application Performance Assurance Engine 1 0 2008 Cisco Systems Inc All rights reserved CONTENTS Preface v Objective i v Audience i v Document Organization i v Document Conventions i vi Related Documentation i vii Obtaining Documentation Obtaining Support and Security Guidelines vii CHAPTER 1 Product Overview 1 1 Hardware Features 1 1 Software Features 1 2 CHAPTER 2 Installing the Cisco Application Performance Assurance Engine 2 1 Preparing to Install 2 1 Interface Cabling 2 1 Setting Up the APA 2 2 Verifying the Configuration 2 3 Configuring the Web Browser 2 3 Logging Into the Web Interface 2 3 Upgrading the APA Software 2 4 Reinstalling the APA Software Using the CD 2 4 Using the APA Engine 2 5 INDEX
6. usernames and passwords You do not need to log into the console Reinstalling the APA Software Using the CD If you have an unrecoverable system error you can reinstall the APA software from a CD as shown in the following steps You first need to download the APA software image an iso file from cisco com and create a CD Installation Guide for the Cisco Application Performance Assurance Engine 1 0 2a E OL 16070 01 _ Chapter 2 Installing the Cisco Application Performance Assurance Engine Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Using the APA Engine W When you install the APA from a CD you are required to change the BIOS setting to reflect the boot selection to first boot from the CD if present and then from the hard drive When you start the APA appliance it will automatically begin the software installation process Connect a console and a keyboard to the APA appliance in order to provide the necessary input to the prompts Make sure you have your DVD Certificate disk ready to install when prompted To turn the APA appliance s power on press the power switch If you set the BIOS to boot from the CD first the software automatically begins installing The installation takes approximately 10 15 minutes When prompted insert the DVD Certificate disk for the appliance For information about the DVD Certificate disk contact your Cisco representative Cisco requires the serial number of yo
7. 2 4 enable passwords 2 2 hardware documentation 2 1 hardware features description 1 1 hostname 2 3 INDEX preparing for 2 1 setting up 2 2 upgraded image 2 4 interface description of 1 2 IT Manager creating 2 3 L logging in default information 2 3 web interface 2 3 N note description of i vi O overview product 1 1 P passwords configuring 2 2 product overview 1 1 recovering from system failure 2 4 reinstalling APA software 2 4 l installation 2 4 installing S froma CD 2 4 setting up 2 2 Installation Guide for the Cisco Application Performance Assurance Engine 1 0 I oL 16070 01 iN W index software features 1 2 T timesaver description of i vi U upgrading 2 4 user creating IT Manager 2 3 using APA 2 5 vV valid certificate obtaining 2 5 wW warnings description and translations of i vi web browser configuring 2 3 web interface configuring 2 3 logging in 2 3 Installation Guide for the Cisco Application Performance Assurance Engine 1 0 OL 16070 01
8. Ajea CISCO Installation Guide for the Cisco Application Performance Assurance Engine 1 0 Americas Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Text Part Number OL 16070 01 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California Berkeley UCB as part of UCB s public domain version of the UNIX operating system All rights reserved Copyright 1981 Regents of the University of California NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS CISCO AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING
9. ent gt Installation Click the CAM sw iso button then click Clean Install to delete all existing APA configurations If you do not select the Clean Install check box APA preserves the previously saved configuration including all traffic user and device configuration management elements Caution Step 5 Step 6 Step 7 Step 8 All APA configurations are deleted if you click the Clean Install check box In the Image File field enter the name of the image that you downloaded from cisco com or click Browse to navigate and select the downloaded file Click Apply The image file is uploaded to the APA hardware This step takes approximately 15 minutes After the image file is successfully uploaded the APA is reloaded and your browser session becomes inactive Reloading the APA takes approximately 15 minutes You can observe the progress of the reload on the console port The reload is complete when the console port displays the login prompt If you selected the Clean Install check box in Step 5 you must log into the console port and perform the basic configuration tasks from the console port as described in Setting Up the APA page 2 2 When you log into the APADC you must log in with the initial default login root cisco and create the IT Manager user as described in Logging Into the Web Interface page 2 3 If you did not select the Clean Install check box you can log into the APADC using one of the previously created
10. nce Assurance Device Console APADC which you access by using a browser The APADC provides access to all device management tasks and most of the management tasks for the Cisco APA For information on using the Web interface see the Cisco APA online help or the User Guide for the Cisco Application Performance Assurance Engine 1 0 Installation Guide for the Cisco Application Performance Assurance Engine 1 0 OL 16070 01 CHAPTER Installing the Cisco Application Performance Assurance Engine This section describes the installation procedure for installing the Cisco Application Performance Assurance APA Engine and relevant software e Preparing to Install page 2 1 e Interface Cabling page 2 1 e Setting Up the APA page 2 2 e Verifying the Configuration page 2 3 e Configuring the Web Browser page 2 3 e Logging Into the Web Interface page 2 3 e Upgrading the APA Software page 2 4 e Reinstalling the APA Software Using the CD page 2 4 Preparing to Install Make sure you have read the following documents before proceeding with setting up the APA appliance e Cisco Application Deployment Engine ADE 2130 and 2140 Series Appliance RCSI e Cisco Application Deployment Engine ADE 2130 and 2140 Series Appliance Hardware Installation Guide Interface Cabling The APA Engine is deployed using an inline bump in the wire topology where it resides physically on the Gigabit Ethernet GBE link between the users
11. nnecting a local terminal using a rollover cable 2 Management port FastEthernet 0 0 GBE port labelled GE1 The IP address of this interface is configured during the installation procedure 3 Line port NIC card The LEDs on the this NIC card indicate the following conditions e Top LED indicates link activity e Middle LED indicates 100 MBs per second speed e Bottom LED indicates 1000 MBs per second speed Both the middle and bottom lights are lit when the port is in bypass mode 4 LAN 0 FastEthernet 0 1 Connect the LAN side cable to this port WAN 0 FastEthernet 0 2 Connect the WAN side cable to this port Setting Up the APA Using the APA appliance console port you must access the CLI and execute the commands as shown below amp Note The enable password you specify can be different for each of the four levels 0 5 10 and 15 Password cisco CAM APA gt enable 15 Password cisco CAM APA gt configure CAM APA config gt enable password level 0 0 password CAM APA config gt enable password level 5 0 password CAM APA config gt enable password level 10 0 password CAM APA config gt enable password level 15 0 password CAM APA config gt interface FastEthernet 0 0 CAM APA config if gt ip address ip address subnet mask CAM APA config if gt exit CAM APA config gt ip default gateway address CAM APA config gt exit CAM APA gt copy running config statup config
12. ns reader be careful You are capable of doing something that might result in equipment damage or loss of data amp Note Means reader take note Notes contain helpful suggestions or references to materials not contained in this manual Timesaver Means the described action saves time You can save time by performing the action described in the paragraph A Warning This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents To see translations of the warnings that appear in this publication refer to the Regulatory Compliance and Safety Information document that accompanied this device Statement 1074 Installation Guide for the Cisco Application Performance Assurance Engine 1 0 x OL 16070 01 Preface Related Documentation Related Documentation The Cisco APA documentation set includes the following guides Installation Guide for the Cisco Application Performance Assurance Engine 1 0 http www cisco com en US products ps9799 prod_installation_guides_list html User Guide for the Cisco Application Performance Assurance Engine 1 0 http www cisco com en US products ps9799 products_user_guide_list html Release Notes for the Cisco Application Performance Assurance Engine 1 0 http www cisco com en US products ps9799 pr
13. nventions This guide uses the convention whereby the symbol represents the key labeled Control For example the key combination z means hold down the Control key while you press the z key Command descriptions use these conventions Examples that contain system prompts denote interactive sessions indicating the commands that you should enter at the prompt The system prompt indicates the current level of the EXEC command interpreter For example the prompt Router gt indicates that you should be at the user level and the prompt Router indicates that you should be at the privileged level Access to the privileged level usually requires a password Refer to the related software configuration and reference documentation listed in Related Documentation for additional information Commands and keywords are in boldface font Arguments for which you supply values are in italic font Elements in square brackets are optional Alternative keywords of which you must choose one are grouped in braces and separated by vertical bars l Examples use these conventions A Terminal sessions and sample console screen displays are in screen font Information you enter is in boldface screen font Nonprinting characters such as passwords are in angle brackets lt gt Default responses to system prompts are in square brackets An exclamation point at the beginning of a line indicates a comment line Caution Mea
14. od_release_notes_list html Finding Documentation for the Cisco Application Performance Assurance Engine 1 0 http www cisco com en US products ps9799 products_documentation_roadmaps_list html Troubleshooting Guide for the Cisco Application Performance Assurance Engine 1 0 http www cisco com en US products ps9799 prod_troubleshooting_guides_list html Online help Click Help from any APA screen The following hardware documentation is also available for the Cisco Application Performance Assurance engine Cisco Application Deployment Engine ADE 2130 and 2140 Series Appliance RCSI Cisco Application Deployment Engine ADE 2130 and 2140 Series Appliance Hardware Installation Guide Obtaining Documentation Obtaining Support and Security Guidelines For information on obtaining documentation obtaining support providing documentation feedback security guidelines and also recommended aliases and general Cisco documents see the monthly What s New in Cisco Product Documentation which also lists all new and revised Cisco technical documentation at http www cisco com en US docs general whatsnew whatsnew html I OL 16070 01 Installation Guide for the Cisco Application Performance Assurance Engine 1 0 jg Preface HI Related Documentation Installation Guide for the Cisco Application Performance Assurance Engine 1 0 xm OL 16070 01 amp CHAPTER 1 Product Overview The Cisco Application Performance Ass
15. ppears Step2 Enter the initial default login information for the APA Username root Password cisco The Create IT Manager screen appears Step3 Create a user with IT Manager privileges by entering the following information e Username e Password e Confirm password amp Note By default the APA Access Level for the IT Manager is 15 For additional information about roles and access levels see the User Guide for the Cisco Application Performance Assurance Engine 1 0 Step4 Click Create Installation Guide for the Cisco Application Performance Assurance Engine 1 0 I OL 16070 01 a 23 Chapter2 Installing the Cisco Application Performance Assurance Engine HZ Upgrading the APA Software You are returned to the login screen where you must log in as the IT Manager user that you just created After you successfully log in you are connected to the APA The dashboard page appears displaying summary attributes of the APA Upgrading the APA Software Step 1 Step 2 Step 3 Step 4 A You can upgrade the APA software running on the hardware appliance by downloading a new software image from cisco com and installing the software using the APA Device Console APADC Download the APA software image an iso file from cisco com and save it to a file system which can be accessed from the browser running the APADC Open a console port window to observe any errors or warnings Log in to the APADC and select Device Managem
16. ur appliance in order to deliver a valid certificate The provided certificate is for the specific hardware appliance for which it was issued only and is not transferrable to any other appliance After you have successfully installed the provided certificate the appliance reboots and displays a message indicating the certificate was successfully installed Hit any key to continue The system times out after minute if you do not press any key If there were any errors during the installation process an error message appears and prompts you for required information Set up the APA as explained in Setting Up the APA page 2 2 Related Topics e Setting Up the APA page 2 2 e Verifying the Configuration page 2 3 e Logging Into the Web Interface page 2 3 Using the APA Engine For information on using the APA Engine see the User Guide for the Cisco Application Performance Assurance Engine 1 0 I OL 16070 01 Installation Guide for the Cisco Application Performance Assurance Engine 1 0 gy Chapter 2 Installing the Cisco Application Performance Assurance Engine W Using the APA Engine Installation Guide for the Cisco Application Performance Assurance Engine 1 0 26 E OL 16070 01 browser configuring 2 3 c cautions description i vi certificate disk 2 5 clean install 2 4 CLI commands 2 2 configuration verifying 2 3 configuring web browser 2 3 D default login 2 3 downloading upgraded image
17. urance Engine APA performs Layer 7 stateful deep packet inspection and control over network traffic on a per application per user basis Designed for small data centers and higher education deployments the APA solution identifies and prioritizes about 1 000 applications including ERP applications voice over IP VoIP Web browsing music downloads distance learning applications video streaming and peer to peer P2P traffic This chapter describes software and hardware features of the Cisco APA and includes the following sections e Hardware Features page 1 1 e Software Features page 1 2 Note For translated safety warnings and regulatory compliance information see the document titled Cisco Application Deployment Engine ADE 2130 Series Appliance RCSI Hardware Features For Cisco APA hardware information see the following documents e Cisco Application Deployment Engine ADE 2130 and 2140 Series Appliance RCSI e Cisco Application Deployment Engine ADE 2130 and 2140 Series Appliance Hardware Installation Guide I OL 16070 01 Installation Guide for the Cisco Application Performance Assurance Engine 1 0 jg Chapter1 Product Overview HI Software Features Software Features The Cisco APA Engine contains software with the following major features e Device management e Traffic management e User management e Reporting e Admin management The Cisco APA includes a Web interface the Application Performa
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