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Falcon 24-Bay

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1. Gently push the module in until it reaches the end of module slot Once you feel the contact resistance use slightly more pressure to ensure the module connectors are correctly mated Use the extraction levers or retention screws to secure the module Subsystem Maintenance and Upgrading Chapter 5 Subsystem Maintenance and Upgrading 5 2 Replacing Controller Module Components 5 2 1 Overview The controller module consists of the components shown below Component Maintenance Procedures DIMM Module The DIMM module can be replaced when the DIMM module fails or if a larger capacity DIMM module is required BBU Module The BBU can be installed after the initial installation procedure or replaced if a previously installed BBU module is faulty or fails to hold its charge Controller Module If the controller module in a single controller model fails it is necessary to power the system down and replace the controller 5 2 2 Notes on Controller Module Maintenance The controller module contains a DIMM module and a BBU module When replacing the controller module these components can be removed and used on the new controller module if they are functioning normally When replacing the controller module you must remember that the controller board is one of the most sensitive components in the subsystem All previously stipulated safety precautions see Chapter 2 must be strictly adhered to Failure to adhere t
2. Serial Communication Cables ni Part Number IFT 9270CUPSCab The customized audio jack to DB9 serial communication cable for UPS monitoring should be purchased separately This cable is used to connect the controller module s on a subsystem to a UPS If you wish to use a UPS with your subsystem use an included audio jack to DB9 serial communication cables see Figure B 1 Figure B 1 Audio Jack to DB9 Serial Communication Cable A CAUTION The pin outs on the audio jack to DB9 serial cable used to connect to the UPS are different from the pin outs on the serial cables that are used to connect a PC running a terminal program When connecting the UPS device please be sure to use the correct cable nterruptible Power Supply Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual B 4 Connecting the UPS to the Subsystem B 4 1 Connect the PSU Module Power Cords The three 3 power cords shipped with the subsystem must be plugged into the power cord sockets in the rear of the PSU modules The plug at the other end of the power cord must be inserted into a socket on the UPS Please refer to the documentation that came with your UPS device to determine the location of these sockets The UPS must then be connected to main power B 4 2 Set the Baud Rate The default baud rate for the COM 2 serial port is 38400 and must be changed to 2400 or other rate specified by the UPS specifications To see how to change th
3. generates heat becomes discolored or deformed or in any way appears abnormal during use recharging or storage immediately remove it from the subsystem and stop using it If this is discovered when you first use the BBU return it to RAID Inc or your subsystem vendor BBU failure can result from the following 1 A BBU battery backup unit has lost its ability to hold electrical charge This may be the case after the battery cells have been recharged for many times regardless of how long the module has been used Therefore a stable power source is important for system operation 5 8 Subsystem Maintenance and Upgrading Chapter 5 Subsystem Maintenance and Upgrading 2 The charger circuitry mounted underneath the controller top cover has failed 3 The BBU charger may stop charging the batteries if the upper temperature threshold is violated Check the system event messages to verify and correct the fault condition To replace a BBU module please follow these steps Step 1 Remove the BBU module from the subsystem by loosening its spring screw and then gently removing the module from the chassis Figure 5 4 Removing the BBU Module es Step 2 Re install the new BBU To do this insert the BBU into the module slot and fasten the spring screw to secure the BBU Subsystem Maintenance and Upgrading 5 9 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual BBU Module Figure 5
4. 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual 4 2 Connection Topology 4 2 1 Single Host Doa Com citt Our i TASAS CHEln Figure 4 8 Single SCSI Controller Connected to a Single Host Computer In the example shown in Figure 4 8 the SCSI ports are connected to two 2 adapters on a host computer to provide path redundancy If one of the host channels becomes disconnected or if the cable connecting one of the host ports to the host computer is damaged data flow will be routed through the second path from the subsystem to the host computer SS NOTE To create dual redundant data paths on the host side a third party fail over software is necessary on the application server 4 6 Subsystem Connection and Operation Chapter 4 Subsystem Connection and Operation 4 2 2 Dual Application Servers Clustered Servers RAID Subsystem Figure 4 9 A Subsystem Connected to Clustered Servers In the example shown in Figure 4 9 the SCSI ports are connected to clustered servers This provides both path and host computer redundancy If one of the host channels becomes disconnected or if the cable connecting one of the host ports to the host computer is damaged the second path can transmit data from the subsystem to one of the servers Similarly in the clustered configuration the same array can be accessed through different data paths and downtime will be minimized To obtain more disk capacit
5. 5 Installing a BBU Module Y NOTE The chance of BBU charger failure is comparatively low If the cause of a failure cannot be determined even after a BBU module is replaced contact your system vendor for a replacement controller and return the controller module through the standard RMA procedure 5 4 Replacing a Failed PSU Module 5 4 1 Notes on PSU Module Maintenance Redundant N 1 PSU modules The subsystem comes with three fully redundant hot swappable PSU modules These modules are accessed through the rear of the subsystem Immediate replacement When a PSU fails it should ideally be replaced immediately Do not remove a PSU module unless a replacement is readily available Removing a PSU without a replacement will cause severe disruptions to the internal airflow and the subsystem will overheat possibly causing irreparable damage to some of the subsystem components A WARNING Although the PSU modules are fully redundant it is not advisable to run the Falcon subsystem with any failed PSU module for a long period of time If a second PSU module fails the subsystem will enter an idle state 5 10 Subsystem Maintenance and Upgrading Chapter 5 Subsystem Maintenance and Upgrading 5 4 2 Replacing a PSU Module To replace a PSU please follow these steps Step 1 Flip open the cable clamp and remove the power cord connecting the failed module to the main power If the provided cable clamps are used
6. Message Summary The table Table B 1 below summarizes the UPS messages described above It is important that you become familiar with these messages and their meanings to help maintain the integrity of the data running through your subsystem Message AC Power Battery Powe Write Polic Level BPL Status UPS connection is absent N A N A Write back UPS connection detected N A N A Write back Warning UPS AC Power Loss Disconnected BPL gt 50 Write through detected Warning UPS Battery Low 50 Disconnected BPL lt 50 Write through Please shut down to protect data loss Warning UPS Battery Low 50 Connected BPL lt 50 Write through UPS AC Power Restored Reconnected BPL gt 50 Write back UPS AC Power Restored Reconnected BPL lt 50 Write through UPS Battery restored to safe level Reconnected BPL gt 50 Write back Table B 1 UPS Status Messages Uninterruptible Power Supply B 5 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual This page is intentionally left blank B 6 Uninterruptible Power Supply C 1 Appendix C Spare Parts and Accessories Appendix C Spare Parts and Accessories Spare Parts Spare parts that come with the subsystem are listed in Table C 1 Spare Part Model Name Description Controller Module IFT 84AU24GD24E SCSI to SATA RAID controller module 2 x SCSI 320 host channels 24 SATA II drive channels Co
7. RAID INCORPORATED Falcon 24 Bay SCSI 320 to SATA II RAID Subsystem Installation and Hardware Reference Manual Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual Copyright 2005 This Edition First Published 2005 All rights reserved This publication may not be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written consent of RAID Inc Disclaimer RAID Inc makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore RAID Inc reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes Product specifications are also subject to change without prior notice Trademarks RAID Inc and the RAIDInc logo are registered trademarks of RAID Inc iii Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual Warnings and Certifications FC C applies in the U S and Canada FCC Class A Note This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this dev
8. SD10 34 SD11 68 SD11 Table D 1 SCSI Port Pinouts Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual D 2 DB9 Audio Jack Pinouts D 2 1 COM1 Serial Port Cable CN1 Figure D 1 RS 232C Audio Jack Pinouts Part Number IFT 9270ASCab The COMI cable is used to connect a PC running terminal emulation program CN1 Pin Number Pin Name Ground TXD 3 RXD CN2 Pin Number Pin Name 1 NC 2 RXD 3 TXD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 NC Pin 4 and Pin 6 are shorted Pin 7 and Pin 8 are shorted Table D 2 RS 232C Audio Jack Pinout Definitions D 2 Pinouts Pinouts Appendix D Pinouts D 2 2 COM2 Serial Port Cable to UPS COM2 Cable Use this cable to connect the COM2 port to a UPS Part Number IFT 9270CUPSCab Figure D 2 COM2 Cable CN1 and CN2 Connectors CN1 Pin Number Pin Name 1 Ground TXD 3 RXD CN2 Pin Number Pin Name 1 TXD 2 RXD 3 NA 4 NA 5 NA 6 NA 7 NA 8 NA 9 Ground Table D 3 COM2 Cable CN1 and CN2 Pin Out Definitions D 3 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual D 3 Ethernet Port Pinouts Figure D 3 LAN Port Pin Outs Pin Pin Name Pin Pin Name 1 LAN_TXP 7 LAN_RXP 2 LAN_TXN 8 LAN_RXN 3 CT 9 Pulled high for Pin 10 4 N1 10 LAN_LEDG Link OK 5 NI 11 Pulle
9. The word important is written as IMPORTANT both capitalized and bold and is followed by text in italics The italicized text is the message to be delivered LS Warnings Warnings appear where overlooked details may cause damage to the equipment or result in personal injury Warnings should be taken seriously Warnings are easy to recognize The word warning is written as WARNING both capitalized and bold and is followed by text in italics The italicized text is the warning message A Cautions Cautionary messages should also be heeded to help you reduce the chance of losing data or damaging the system Cautions are easy to recognize The word caution is written as CAUTION both capitalized and bold and is followed by text in italics The italicized text is the cautionary message E Notes These messages inform the reader of essential but non critical information These messages should be read carefully as any directions or instructions contained therein can help you avoid making mistakes Notes are easy to recognize The word note is written as NOTE both capitalized and bold and is followed by text in italics The italicized text is the cautionary message t Steps Lists Steps are used to describe sequential steps of a specific work procedure Adherence to the sequential steps can guarantee effectiveness and lower the chance of making mistakes Bulleted Lists Bulleted lists are sta
10. a ita 1 2 7 Power Supply Unit viii A A AAA iii ds 1 11 1 2 8 Cooling Module 1 3 SUBSYSTEM MONITORING EZI ARCAS coccnnincicininnccinconcanennrinanens eee 1 3 2 LED Indicators 1 3 3 Firmware and RAIDWatch GUI1 cccccccccssccccesseceeesseeseeees Sees 1 3 4 Audible Alarms lt lt aaa ds 1 4 HOT SWAPPABLE COMPONENTS 1 4 1 Hot swap Capabilities 1 4 2 COMPONEN A o E iia 1 14 1 4 3 NormalizedAtrflOW clean cued EEE nica Ivi 1 15 CHAPTER 2 HARDWARE INSTALLATION scsssssssssscsssecssssssssssssssesssscescssssssssessesseseseseseses 2 1 2 1 INSTALLATION OVER VIEW Visor dl airis 2 2 INSTALLATION PRE REQUISITES its 2 3 STATIC FREE INSTALLATION cccccsceceeeeeeees 2 4 GENERAL INSTALLATION PROCEDURE 2 4 1 Installation Procedure Flowchart 2 5 TUNPACKING THE UBA TEM ses 2 6 MEMORY MODULE INSTALLATION 2 6 1 Memory Module Installation Overview 2 6 2 Selecting the Memory Modules 2 6 3 DIMM Module Installation 2 7 HARD DRIVE INSTALLATION 2 7 1 Hard Drive Installation Overview 2 7 2 Hard Drive Installation Prerequisites 2 7 3 Drive Installation 2 8 DRIVE TRAY INSTALLATION ooccccoconncncnonnncnnnnns 2 9 OPTIONAL BBU INSTALLATION 2 10 POWER CORD CABLE CLAMP INSTALLATION 2 10 1 Component Description 2 10 2 Cable Clamp Installation vi Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual CHAP
11. be installed See Section 2 6 2 4 Hard drives SATA hard drives must be purchased separately prior to installing the subsystem See Section 2 7 5 Cabling Except for one 1 included external cable the rest of the SCSI round cables that connect the subsystem to the host and expansion enclosures must be purchased separately See Section 4 2 1 Hardware Installation 2 1 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual 2 3 Static free Installation Static electricity can damage the system s electronic components Most of the controllers that are returned for repair are the result of improper installation and ESD damage To prevent ESD damage follow these precautions before touching or handling any of the components When installing the subsystem you should wear an anti static wrist band or touch a grounded metal surface to discharge any static electricity from your body Avoid carpets plastic vinyl and Styrofoam in the work area Handle all components by holding their edges or metal frame Avoid touching PCB boards or connector pins 2 4 General Installation Procedure Detailed illustrated instructions for each step are given in the following sections A CAUTION To ensure that the system is correctly installed please follow the steps outlined below If these steps are followed the installation will be fast and efficient If these steps are not followed the hardware may a
12. changing the DIMM module the controller canister must first be removed from the enclosure chassis 2 With a new subsystem there may not be cached data in the DIMM module If the subsystem has been operating and there is cached data the BBU will discharge to support the cache contents It is therefore recommended to make sure there is no BBU module installed before replacing the DIMM module The BBU module is located right above the controller s rear facing faceplate and can be removed simply by loosening its retention spring screw If you are replacing the memory modules please refer to the installation procedure below If the memory modules do not need to be changed proceed to Section 2 7 Hardware Installation 2 5 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual A WARNING The controller board in the controller module is a sensitive item Please ensure that all anti static precautions stipulated above are strictly adhered to Only qualified engineers should replace the DIMM module Removing the DIMM module while it contains cached data and when the BBU is still attached to the controller can damage the DIMM module When the controller is removed from chassis the BBU will start to discharge supplying power to memory Removing the DIMM module while it is being powered by the BBU will damage the DIMM module Therefore install a BBU module after you replace a DIMM module if you prefer using a different DIMM
13. compatible Drive Channels to SAFA All drive channels are PeO pen routed through a back end PCB and cannot be change Cache Mode Write through and write back Cache Memory Pre installed 512MB DDR RAM DIMM supports up to 2GB DDR RAM withECG registered Number of LUNs Up to 32 per SCSI ID Multiple Target IDs Host Channel n Aliases for Target IDs Yes Firmware on Flash M Yes emory Drive Hot swapping Yes Controller Hot Yes redundant controller models only swapping A 3 Drive Tray Specifications Specification Height 28mm 1 1linch Width 110mm 4 3 inches Depth 218 92mm 8 6 inches Key lock Yes Subsystem Specifications A 3 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual A 4 A 5 A 6 Power Supply Specifications Specification Nominal Power 405W DC Output 3 3V 3 20V to 3 465V min 0 5A max 20A 5V 4 80V to 5 25V min 2 5A max 36A 12V 11 52V to 12 60V min 1A max 24A 5V SB 4 85V to 5 25V min OA max 0 5A Input Frequency 47 to 63Hz AC Input 90VAC 8AC 264VAC 4AC with PFC Power Factor Correction Yes Hold up Time At least 20ms at 115 230VAC full load after a loss of AC input PC Through backplane to controller Over temperature Protection Lost cooling or excessive ambient temperature Cooling Fans Two fans for
14. e a bi q H1 Qut e SS FERI 4 O QEG CH1 In Figure 3 1 Falcon Controller Faceplate LED Name Color Status 1 Ready Green ON indicates that the controller has successfully booted is active and is operating properly OFF indicates that the controller is not ready for operation 2 Host Busy Green ON indicates that the host ports are carrying data traffic i e the SCSI host ports are busy OFF indicates that there are no activities on the host ports i e no data being transmitted over the host buses 3 Drive Busy Green ON indicates active I Os on the drive side OFF indicates that there are no activities on the drive side 4 Cache Dirty Amber ON indicates that data is currently cached in memory or is being held up by the BBU during a system power loss Table 3 2 Controller Module LED Definitions System Monitoring 3 3 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual 3 2 3 LAN Port LEDs The LAN port comes with two 2 LEDs As shown in Figure 3 2 one LED indicates the online status and the other indicates LAN activity The LED definitions are shown in Table 3 3 Online Status LAN Activity Figure 3 2 LAN Port LEDs LED Name Color Status Online Status Green ON indicates currently connected to LAN LAN Activity Green BLINKING indicates active transmission Table 3 3 LAN Connector LED D
15. each unit inside PSU Cooling Module Specifications Specification Speed High 6300rpm or low 4600rpm rotation speeds controlled by Max Airflow per module firmware fmeasurements by one cooting fan High speed 2 5 m3 min Low speed 1 8 m min Operating Voltage Rated Voltage 10 10 8V DC to 13 2V DC Rated Current 1 1A 12V DC high speed 0 55A 12V low speed Rated Voltage DC 12V Temperature Operating 10 to 70 C RAID Management Specification Configuration LCD keypad panel Text based firmware embedded utility over RS 232C connection through the included audio jack to DB 9 serial cable e RAIDWatch Manager using an Ethernet link Telnet access through an Ethernet link Performance Monitoring Yes Remote Control and i Yes 1 Subsystem Specifications Appendix A Specifications Monitoring Event Notification Yes via RAID Watch s sub modules Configuration Client and NPC Management Connection In band over SCSI or out of band over Ethernet or RS 232C Configuration data stored on disks for logical drive assemblies to Configuration on Disk exist after controller replacement or hardware failure basic settings e g channel model settings are stored on NVRAM Via audible alarm LCD keypad panel RAIDWatch Manager session event notifications or event prompts onterminabemutation Failure Indic
16. is correctly powered down and disconnect all the cables connected to the controller prior to removing the controller module Procedures on replacing the DIMM module For complete illustrated instructions on how to replace a DIMM module refer to Chapter 2 Section 2 6 5 2 5 Replacing the Controller Module If the controller module has failed it must be replaced To replace a failed controller module ro ad o rt A ad ad ad ad Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 If the subsystem has not been powered down power down the subsystem following the procedure listed in Chapter 4 Remove the BBU module if it was installed see Section 5 3 1 the controller module and then the DIMM module from the Falcon subsystem See Section 5 2 4 Install the DIMM module and the BBU module onto the new controller module Install the new controller module into the subsystem See Section 2 7 Re attach all the cables that were removed These include the SCSI cables that connect to the host or the expansion enclosures the Ethernet cable that was previously attached to the LAN port and any cables that were attached to the RS 232C audio jacks Power up the system Please follow the correct power up sequence that will stipulated later Subsystem Maintenance and Upgrading 5 7 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual 5 3 Replacing a Failed BBU Component 5
17. per second MBps SCSI 320 host channels that are interfaced through four 4 separate VHDCI ports two per channel The additional VHDCIs facilitate connection to expansion enclosures or HBAs on the host bus The onboard SATA chips provide twenty four 24 3Gbps SATA II drive channels each dedicated to the connection of a SATA II disk drive The controller board comes with a pre installed DDR RAM DIMM module and can support memory modules with the capacities up to 2GB Falcon is designed in a custom ASIC as RAID 6 accelerator That is Falcon RAID subsystem allows two 2 drives failure at the same time when its configuration is RAID 6 This generates a higher redundant level of data availability On this system the RAID level 6 and 60 are both ready for end users The controller module is accessed through the rear of the subsystem Four 4 VHDCI SCSI ports on the controller module connect the enclosure to expansion enclosures or application servers equipped with SCSI 320 HBA Two 2 RS 232C audio jack serial port connectors are located on the controller module faceplate on the rear of the subsystem One serial port COM1 enables serial Introduction 1 1 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual communication between the controller and an external PC running a terminal emulation software that can be used to configure and manage the RAID subsystem The second serial port COM2 can be used as signal lines to
18. regard to establishing a satisfactory level of safety for persons using the device and for the area surrounding the apparatus This standard covers only safety aspects of the above apparatus it does not cover other matters such as style or performance Q D33225 ITE BSMI Class A l 13438 for Taiwan Sats fe eS ATE aT dean ie ERR AS Re BRST PATHS ARTETA gt A MEA SAYER o Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual Table of Contents CHAPTER 1 INTRODUCTIOON cscccsssssssssssccsssessccesscssssesssnsssessssessssssssssssassssessssessssessssassessssessesesses 1 1 1 1 PRODUCTO VERME e dt es le ed 1 1 1 Product Introduction 1 1 2 Enclosure GHOSSIS 2 A A EAA A Es 1 2 1 1 2 1 Chassis OVERVIEW 2 iseina iiie osi ei E di dt 1 2 1 1 2 2 Physical Dimensions cdo iia E ESE OTR E 1 3 1 1 2 3 From Panel OVNI Wir i REA RA A A AEAEE O NE 1 4 1 1 2 4 Drive Slot Numbering ees RE cloraci n 1 5 1 1 2 5 Rear Panel Overview ELAINE EA OI 1 5 1 1 2 6 Backplane Board ou eee we 1 6 1 1 2 7 Subsystem Rack Cabinet Installation c ccc ese siini eiei iiaii 1 6 1 2 FALCON 24 BAY SUBSYSTEM COMPONENTS cscesseeseeeeceeeees 1 2 1 LCD Panel 1 2 2 DIE LTS ii Ibi 1 7 1 2 4 RAID Controller Modules c ccccccccccccccsccssscecccescseescesceesessseeesseseecsusssessesseseeessuscenssseeeeeseeces 1 8 1 2 5 Controller Module Interfaces 1 2 6 BBU Modules Sisk loa
19. removed from the subsystem enclosure The controller canister has two 2 ejector levers that secure the controller module to the subsystem chassis These levers are in turn secured to the enclosure chassis with two 2 retention screws 1 8 Introduction Chapter 1 Introduction 1 2 4 Controller Module Interfaces All VO and management interfaces that connect to external devices are located on the controller module faceplate The interfaces are listed below VHDCI ports The subsystem s two 2 host channels are interfaced through four 4 VHDCI ports Although an ordinary SCSI bus has no direction criteria due to the internal trace layout design connection to the SCSI ports should be made as follows IN ports connects to SCSI initiators including clustered servers OUT ports connects to a cascaded enclosure Another consideration is that you should disable SCSI bus termination if your SCSI port is not the last device on a SCSI bus and the termination has been activated through firmware configuration settings Please refer to the associated discussion in Chapter 4 RS 232C Audio Jack All controller modules come with two 2 RS 232C audio jack serial ports The serial ports can be used for terminal emulation and uninterruptible power supply UPS support Ethernet port A single 10 100BaseT Ethernet port is used for remote management through a TCP IP network Drive All models come with twenty four 24 SATA
20. subsystems features a 4 column by 6 row layout to accommodate twenty four 24 drive trays that are designed to house standard 3 5 inch SATA drives The front side of the subsystem also has two 2 foldable forearm handles see Figure 1 3 on the sides These front handles are conveniently placed and facilitate installation and removal of the enclosure within a rack The left side front handle comes with a 16 character by 2 row LCD keypad panel with four 4 function buttons that can be used to configure troubleshoot and check the status of the subsystem 1 4 Introduction Chapter 1 Introduction 1 1 2 4 Drive Slot Numbering The front section of the enclosure houses twenty four 24 hard drives as shown in Figure 1 4 When viewed from the front the drive bays slots are numbered 1 to 24 from left to right then from top to bottom Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Slot 6 Slot 7 Slot 8 Slot 9 Slot 10 Slot 11 Slot 12 Slot 13 Slot 14 Slot 15 Slot 16 Slot 17abc123 Stot 8 Stot 9 Stot 20 Slot 21 Slot 22 Slot 23 Slot 24 Figure 1 4 Hard Drive Slot Numbering 1 1 2 5 Rear Panel Overview Optional BBU Controller or Cooling Module Module Dummy Cover Cooling Module JAE Se Ear dara Borg esa ee PSU PSU PSU Figure 1 5 Falcon 24 BAY RAID Subsystem Rear View The rear panel of the 24 BAY subsystem is shown in Figure 1 5 The rear panel provides access to all the compone
21. the cable clamp assembly if used 5 5 Cooling Module Maintenance 5 5 1 Notes on Cooling Module Maintenance Two redundant cooling modules The subsystem is equipped with two redundant hot swappable dual fan cooling modules located above the PSU modules These cooling modules control the internal operating temperature of the subsystem and therefore their working integrity should be maintained at all times Detecting a failed cooling fan module If a cooling module fails you can choose to be notified of the failure by the LEDs located at the back of the module an audible alarm the firmware terminal access the RAIDWatch Panel View or the various event notification methods Replacing a cooling module When you are notified that a cooling module has failed it should be replaced as soon as possible A failed cooling module should only be removed from the subsystem when you have a replacement module that can be installed as soon as the failed cooling module has been removed AA WARNING Although the cooling fan modules are fully redundant it is not advisable to run the Falcon subsystem with a single cooling module for a long period of time If the second cooling module fails the system is at risk of sustaining irreparable damage 5 5 2 Replacing a Cooling Module To replace a cooling module please follow these instructions Subsystem Maintenance and Upgrading 5 13 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Refe
22. 3 5 2 3 Removing the Controller Module ccscssecsssssesseceseeseesensceeecesesseeseseesceseesaeeaceaseseeaeeeeeaeseeas 5 3 5 2 4 REPLACING ThE BB ies E EEEE aa E 5 7 5 2 5 DIMM Module Replacement ssccccescesseceseesee sees secsesaeescecsee cases aeeseeeenseecasenaeseeseaeeeaeeneees 5 7 5 3 REPLACING A FAILED PSU MODULE cccccssecessseessecessecesteceseecesecessecesseccsecesssceasensaeceseceeseeenaass 5 8 5 3 1 Replacing the BBU Module eccsecsssscssecssesesscessensesseesesececesecesesseesecaeeseeceaseeeeseeseeaeseeaeeeees 5 8 5 4 REPLACING A FAILED PSU MODULE ccsscsssseesseecsscessecessecessecesseessecessecensecensecesseceaeeeseceeseeenes 5 10 5 4 1 Notes on PSU Module Maintenance cccccccccccsccccssccccsesececensuseecessseesseseesessessesesesssecesesseess 5 10 5 4 2 Replacing a PSU Module c oooccnicnicnonnonnnnnononnnnnnnnnnn cnn aee a iaia a a a RA E AAE EEAS 5 11 5 5 COOLING MODULE MAINTENANCE drernen rran o AiE AE AE EEE 5 13 5 5 1 Notes on Cooling Module Maintenance oooonccnonananocnnnnnnonanacononnannn cnn nana none nn nana r na nnnana anna nn 5 13 5 9 2 Replacing a Cooling Module sccsccccssccscssscesseesseessesscecesecessesensecasecensceaeeeceseesesaeseeaseeeeaees 5 13 5 6 DRIVE TRAY MAINTENANCE sscsssscssecesscessceceseecessecensecesseesucessseseaaecessesesseesssesesesensesensasensasenes 5 14 5 6 1 Notes on Hard Drive MQintenance cccccccccccccccsccccseseceesescesessseescessecescsseeesssussec
23. 3 1 Replacing the BBU Module BD NOTE When replacing a BBU in a single controller model the whole subsystem needs to be powered down Therefore when replacing a failed BBU you should carefully select the time at which the replacement will be made to minimize the overall disruption to the service A CAUTION e Install or replace the BBU with BBUs supplied by your subsystem vendors only Use of battery cells provided otherwise will void our warranty e Always dispose of discharged or used batteries in an ecologically responsible manner Dispose of used BBUs at authorized disposal sites only Do not use nor leave the BBU near a heat source Heat can melt the insulation and damage other safety features of battery cells possibly leading it to acid leak and resulting in flames or explosion Do not immerse the BBU in water nor allow it to get wet Its protective features can be damaged Abnormal chemical reactions may occur possibly causing functional defects acid leak and other hazardous results e Do not disassemble or modify the BBU If disassembled the BBU could leak acid overheat emit smoke burst and or ignite e Do not pierce the BBU with a sharp object strike it with a hammer step on it or throw it against a hard surface These actions could damage or deform it and internal short circuiting can occur possibly causing functional defects acid leak and other hazardous results e Ifa BBU leaks gives off a bad odor
24. EA En Ra iE ERAS Ga B 6 1 Normal Operational Status i B 6 2 UPS Messages IS de ias Dd B 6 3 UPS Message SUM aa APPENDIX C SPARE PARTS AND ACCESSORITEG csssssssssssssscsssscssssssssseseesssescosscsessesesesesesseees C 1 Estes SPAREPART E ER E EEE E A oa EAE EE a cc iio C 2 ACCESSORIES AND OPTIONAL ITEMS APPENDIX DPIN OUTS nocni nsss ronie dis D 1 DAA PN OU At A succes iaa veces D 1 D2 DB9 AUDIO JACK PIN OUTS enna a a a a a riie D 2 D 3 ETHERNET PORT PIN OUTS asnan a da ai adi D 4 DA MANPOWER Sic F 3 viii Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual Safety Precautions Precautions and Instructions Prior to powering on the subsystem ensure that the correct power range is being used The Falcon subsystem comes with twenty four 24 drive bays Leaving any of these drive bays empty will greatly affect the efficiency of the airflow within the enclosure and will consequently lead to the system overheating which can cause irreparable damage If a module fails leave it in place until you have a replacement unit and you are ready to replace it Airflow Consideration The subsystem requires an airflow clearance especially at the front and rear Handle subsystem modules using the retention screws extraction levers and the metal frames faceplates Avoid touching PCB boards and connector pins To comply with safety emission or thermal requirements none of the covers or repla
25. Hardware Installation Chapter 2 Hardware Installation e Capacity MB GB Use drives with the same capacity RAID arrays use a least common denominator approach meaning the maximum capacity of each drive in the array is the maximum capacity of the smallest drive e Profile The drive trays and bays of the system are designed for 3 5 inch wide x 1 inch high hard drives Drive type The 24 BAY subsystem can use either SATA II or SATA I interface hard drives 2 7 3 Drive Installation Step 1 Place the SATA hard drive into the drive tray See Figure 2 6 Make sure the hard drive is oriented in such a way that the drive s SATA connector is facing the back of the drive tray Figure 2 6 Installing a SATA Hard Drive Step2 Adjust the drive s location until the mounting holes in the drive canister are aligned with those on the hard drive Secure the drive with four 4 supplied 6 32 flathead screws See Figure 2 6 AA WARNING Only use screws supplied with the drive canisters Longer screws may damage the hard drives 2 8 Drive Tray Installation Before drive tray installation you need to access the drive bays on the left and right side columns Hardware Installation 2 11 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual To access drive bays on the left or right side column first flip the retention latches see Figure 2 7 on the enclosure front handles and then swing the
26. TER 3 SUBSYSTEM MONITORING cssssccsssscccsssccescesscccessccccsssscecensscccccesccsecesscccesssecsees 3 1 3 1 SUBSYSTEM MONITORING OVERVIEW scccsssscessseessccessescseceseecessecesecscsseecessensecensecenseeceseecessesseeees 3 1 3 2 STATUS INDICATING LEDSS 2scccessesvaccteseesecedenidessescentadeacves deversevssdesveieensdesdavesveiessdatoeedsedvdseoaes 3 2 3 2 1 Brief Overview Of the LEDS 00 Aia A 3 2 3 2 2 Controller Module LEDS ad an SAE iaa 3 3 3 2 3 LAN POrBkLEDS ita alocada eiii AE beato diia 3 4 3 2 4 ECD Keypad Pane lx seneta covey A Gade a Son a T 3 4 32 5 Drive Tray LEDS e N NEEE Seat aaa vies EKE eid saves NEREA cee 3 6 3 2 6 BBU MOdUle bE Diss cic coi ies A ON IE Fv 3 6 3 2 7 PSU Module LED xau ate tes ches veto eb geek tha i base Mee haga via bp adie oe ad eas ae 3 7 3 2 8 COOLING Module LED zir in aea td ETE 3 8 3 3 2 AVDPLEALAR M a E IDAE GE n a a A A E E ka 3 8 3 3 1 Default Threshold Values ocen EEE E E E E E ES 3 9 3 3 2 Fate DEVICES E A AE ewan T E ENE EAT N EAEE A ET 3 9 A E e aaa 3 9 CHAPTER 4 SUBSYSTEM CONNECTION AND OPERATION osssessssesseessossossocessoosoesoocsoessosocsesose 4 1 4 1 SCSI HOST CONNECTION PRE REQUISITES ccscccessecessessstcecseceseecesecesseceseeceseeceseeesscesseesesseeeeaees 4 1 4 1 1 SESECIDLES lt lt A NE ido tota ds 4 4 1 2 SCSI Port on the Controller Rear Panel cccccccccccccccccceccsessssescescecescssessussseceseessssesssseecssseeeenes 4 2 4 1 3 SGSICT Cri
27. ad panel shown in Figure 1 6 consists of an LCD display with push buttons and LEDs that indicate array status The LCD panel provides full access to all RAID configurations and monitoring options After powering up the subsystem the 1 6 Introduction 1 2 2 Chapter 1 Introduction initial screen will show the subsystem model name A different name may be assigned for the system or specific logical drives This will enable ease of identification in a topology with numerous arrays Drive Trays Part Number IFT 9273CDTray Key lock Release LED Indicators Button Figure 1 7 Drive Tray Front View The subsystems come with twenty four 24 drive trays designed to accommodate separately purchased standard 1 inch pitch 3 5 inch disk drives The drive bays are accessed through the front of the enclosure Two 2 LEDs on the tray bezel indicate the disk drive s operating status A key lock on each drive tray secures the hard drive in place while an easily accessible release button ensures fast and efficient drive swapping A WARNING Be careful not to warp twist or contort the drive tray in any way e g by dropping it or resting heavy objects on it The drive tray has been customized to fit into the drive bays in the subsystem If the drive bay superstructure is deformed or altered the drive trays may not fit into the drive bay Introduction 1 7 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manu
28. al 1 2 3 RAID Controller Module Part Number IFT 84AU24GD24EM5 The RAID controller module contains a main circuit board and a daughter card providing management interface connectors a dedicated drive plane management interface and a preinstalled 512MB DDR RAM DIMM Use of a BBU module is optional If BBU protection is preferred the BBU is installed in the module bay located at the top center of the controller module The BBU can be independently inserted or removed Please note The controller module contains no user serviceable components Except when replacing a faulty unit or installing upgrading the cache memory inside the controller module should never be removed from the subsystem A WARNING Although the RAID controller can be removed the only time you should touch the controller itself is to install or replace memory modules Unnecessary tampering with the RAID controller can damage the controller and make the system unusable _GHO Out SSS 6 OGO GUNG CHO ln CH1 In Figure 1 8 RAID Controller Module Faceplate The controller module faceplate is shown in Figure 1 8 and has four 4 VHDCI ports labeled CH0 Out CH0 In CH1 Out and CH1 In two 2 RS 232C audio jack serial ports labeled COM1 and COM2 one 1 RJ 45 Ethernet connector and four 4 status indicating LEDs labeled from 1 to 4 The controller board is contained within a metal canister and can only be seen after the controller module has been
29. allation Hardware Reference Manual Figure 2 3 Removing the Controller Module Step 4 Remove the DDR DIMM module You can access the DIMM module from the opening on the right side of the controller canister To remove the DIMM module press the white plastic ejectors clips of the sides of the DIMM socket Grasp the DIMM module by its edges and pull it out of the socket without touching the electrical components nearby Place the module in an anti static bag 2 8 Hardware Installation Chapter 2 Hardware Installation Retention Clip Socket Retention Clip Figure 2 4 Accessing a DIMM Module Step 5 at t Hardware Installation Step 5 Install the replacement DIMM module Carefully remove the replacement module from its anti static bag Grasp the module by edges Make sure the white plastic ejectors on the sides of DIMM socket are open Carefully align the DIMM module to the socket Pressing firmly on both ends push the module into the socket until the ejectors return to the closed position Install the controller and the BBU module if installed Proceed with the following to install the controller 4 Insert the controller into the respective module slot with the ejector levers at the lowest position Push the controller in until you feel contact resistance with its back end connectors Use the ejector levers on the sides to secure the controller into the chassis slot Make
30. ally and experiencing no problems Static Red The PSU has failed and is unable to continue providing power to the subsystem Blinking The PSU is not turned on This LED blinks green when the power Green cable has been plugged in but the power switch is not turned on OFF The PSU is not turned on no power is being supplied to the PSU or the power plug is not connected Table 3 7 PSU Module LED Definitions System Monitoring 3 7 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual 3 2 8 IN D Cooling Module LED Fan 0 Fan 2 Fan 0 Fan 1 Fan 2 Fan 3 Fan 1 D gt Fan 3 Figure 3 7 Cooling Fan Module LEDs and Cooling Fan Locations Each cooling module has two 2 red LEDs Each LED corresponds to a single cooling fan within the module See Figure 3 7 RED Status OFF The respective cooling fan is operating normally ON The respective cooling fan has failed and the module must be replaced Table 3 8 Cooling Fan Module LED Definitions 3 3 Audible Alarm 3 8 Different controller environmental and operational parameters such as temperature etc have been assigned a range of values between which they can fluctuate If either the upper or lower thresholds are exceeded an audible alarm will automatically be triggered The alarm will also be triggered when an active component of the sub
31. an uninterruptible power supply UPS See Appendix B An RJ 45 Ethernet connector allows for telnet access and web based management of the subsystem using the included RAIDWatch Manager software TO signals commands transmitted between the RAID controller and the disk drives in the front section of the subsystem pass through a non user serviceable backplane The backplane receives a maximum of twenty four 24 hard drives that you purchase separately and install into the hot swappable drive trays The drive trays which fit into drive bays accommodate SATA II hard disk drives Two 2 redundant hot swappable dual fan cooling modules protect the RAID subsystem from overheating and three 3 redundant hot swappable 1U 405W power supply unit PSU modules provide constant power to the RAID subsystem The modular nature of the subsystem and the easy accessibility to all major components ensures that the Falcon 24 BAY can be easily and efficiently operated and maintained Enclosure Chassis 1 1 2 1 Chassis Overview The Falcon 24 BAY subsystem enclosure is a 4U metal chassis A back end PCB is enclosed in thick gauge sheet metal that divides the enclosure internally into front and rear sections See Figure 1 2 The front section accommodates twenty four 24 drive trays with their associated hard drives and the rear section accommodates three 3 PSU modules two 2 dual fan cooling modules and a single RAID controller module The two 2 fo
32. and Edit Channels press ENTER on the channel for which you wish to change its termination mode and select SCSI Terminator by pressing ENTER Depending on the current setting select Yes or press ESC to complete the configuration process 4 4 Subsystem Connection and Operation Chapter 4 Subsystem Connection and Operation Via RAIDWatch GUI Host Channel 1g Chae Host FEEL Spord d AHI Parameters iD Channel 1 Moet SCS Speed 0 MHz Current Trarrsfer Clock 0 Mitr Cetoul Tarare Clock SO Mee w Current Tramrster Wath Marrone Detwi Tangia has dea Termination D Ereabled a Disabled Prity Circe pa Ervadalined a Diridh m Figure 4 7 The Terminator Option in the RAIDWatch Screen From the RAIDWatch s navigation tree select Configuration Channel and click on the channel host for which you wish to change its termination mode and click on one of the circles next to Termination Click the Apply button to complete the configuration process Typically the server or host adapter SCSI card inside the server is the first device and is already terminated When installing the subsystems on a SCSI bus with other devices be sure to observe the above rules with all devices on the SCSI bus Consult the documentation for your server and or host adapters for additional information on correct termination procedures Subsystem Connection and Operation 4 5 Falcon
33. ator A 7 Fault Tolerance Management Specification SATA Drive S M A R T Support Yes Battery Back up Option Yes ISEMS RAID Inc Simple Enclosure Management Service via PC Interface Yes Automatic Drive Failure Detection Yes Automatic Rebuild on Spare Drives Yes Regenerate Logical Drive Parity Yes Bad Block Reassignment Yes Automatic Rebuild upon Failed Drive Replacement Yes Manual Clone of Suspected Failed Drive Yes Concurrent Rebuild on Multiple Drives in a RAID 0 1 Logical Drive Yes Salvage the 2 Temporary Failed Drive in a RAID 1 3 5 or 6 Logical Drive Yes Salvage the 1 Temporary Failed Drive in a RAID 0 Logical Drive Yes Subsystem Specifications A 5 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual This page is intentionally left blank A 6 Subsystem Specifications Appendix B Uninterruptible Power Supply Appendix B Uninterruptible Power Supply B 1 Uninterruptible Power Supply Overview An uninterruptible power supply UPS is a separately purchased battery backup unit that can be connected to an RAID Inc subsystem If the UPS is sufficiently large it can power the whole subsystem in the event of an AC power failure allowing the RAID subsystem to safely distribute the on going I O processes onto the hard drives B 2 Compatible UPS Supplies The APC SMART UPS series is compatible with the Falcon subsystems B 3
34. ccidentally be installed incorrectly Step 1 Step 2 ad a Step 3 Step 4 Unpack the subsystem Make sure that all the required subsystem components have indeed arrived Change the DIMM module Although a DIMM module has been preinstalled on the controller board if you wish to use a different DIMM module with a larger memory capacity then the DIMM module exchange should be made first See Section 2 6 2 Rack Cabinet installation The subsystem should be installed into a rack cabinetry prior to installing the hard drives Installation into a rack cabinet requires separately purchased mounting rails RAID Inc also offers rail kits for 32 or 36 inches deep racks Installing the 24 BAY into a rack or cabinet requires at least two or three people Install the hard drives into the drive trays Separately purchased SATA II or SATA I hard drives must be individually installed into the drive trays See Section 2 7 Hardware Installation Chapter 2 Hardware Installation a Step 6 Step 7 c Step 8 Step 5 Install the drive trays into the enclosure Note that the drive trays used in single or redundant controller subsystems are different See Section 2 8 Connect the cables Use the supplied power cords to connect the subsystem to main power It is recommended to connect power cords to separate and independent power sources for higher redundancy Make sure your subsystem is ele
35. ceable modules should be removed Make sure that during operation all enclosure modules and covers are securely in place Be sure that the rack cabinet into which the subsystem chassis will be installed provides sufficient ventilation channels and airflow circulation around the subsystem Provide a soft clean surface to place your subsystem on before working on it Servicing on a rough surface may damage the exterior of the chassis If it is necessary to transport the subsystem repackage all disk drives separately If using the original package material other replaceable modules can stay within the enclosure Dual redundant controller models come with two controller modules that must be installed into the subsystem Single controller models come with a single controller module and a metal sheet is placed over the lower controller bay at the rear of the subsystem Since single controller models cannot be upgraded this metal sheet should NEVER be removed ESD Precautions Observe all conventional anti ESD methods while handling system modules The use of a grounded wrist strap and an anti static work pad is recommended Avoid dust and debris or other static accumulative materials in your work area 1X Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual About This Manual This manual e Introduces the Falcon 24 Bay RAID Subsystem series e Describes all the active components in the system e Provides recommenda
36. controller module on the Falcon model all of the components on the subsystem including the PSU modules cooling modules and drive trays are hot swappable and can be changed while the subsystem is still in operation Qualified engineers who are familiar with the subsystem should be the only ones who make component replacements If you are not familiar with the subsystem and or with RAID subsystem maintenance in general it is strongly advised that you refer subsystem maintenance to a suitably qualified maintenance engineer Normalized airflow is directly dependent upon the presence of all subsystem components Even if a subsystem component fails it should not be removed from the subsystem until a replacement is readily at hand and can be quickly installed Removing a subsystem component without replacing it can lead to permanent subsystem damage When replacing any hot swappable component caution should be taken to ensure that the components are handled in an appropriate manner Rough or improper handling of components can lead to irreparable damage When removing a controller module from the subsystem ensure that the power has been turned off and that all precautionary measures without exception are adhered to The controller board is very sensitive and can be easily damaged A WARNING When inserting a removable module DONOT USE EXCESSIVE FORCE Forcing or slamming a module can damage the connector pins on the module or the backplane
37. controller ready host and drive ports active LEDs should all flash green during the initialization stage a Drive tray LEDs The blue LED for all the drive trays that contain hard drives should light up showing that there is power LCD panel LEDs The blue LED on the LCD panel should come on indicating that power is being supplied to the system Firmware and RAIDWatch The overall status of the system may be checked using the pre installed firmware or the RAIDWatch GUI Audible alarm Yf any errors occur during the initialization process the onboard alarm will sound in a hastily repeated manner Drive tray LEDs should normally start flashing indicating the RAID controller units are attempting to access the hard drives SN NOTE The subsystem has been designed to run continuously If a component failure occurs the fault can be corrected while subsystem remains online 4 12 Subsystem Connection and Operation 4 3 5 LCD Screen Chapter 4 Subsystem Connection and Operation When powering on the subsystem the following messages should appear on the front panel LCD screen Wait for the front panel LCD to show READY or No Host LUN before the host boots up Refer to Figure 4 13 on how to read the screens Model Name Status Data Transfer Indicator Figure 4 13 The LCD Start up Screen The LCD screen startup sequence is shown and described in the sequence below Initializing Please Wai
38. ctive measures TC The FC bus monitors the operational integrity of the cooling fan temperature sensors and PSU modules present not present ready failed etc Subsystem monitoring is a necessary part of subsystem management When failure events or other disruptive events are detected and reported the subsystem manager must take appropriate actions to rectify the problem Failure to act in a properly specified manner to a system event such as overheating can cause severe and permanent subsystem damage 3 2 Status indicating LEDs 3 2 1 Brief Overview of the LEDs All FRUs Field Replaceable Units have status indicating LEDs that show the operational status and integrity of the subsystem components The list in Table 3 1 shows the number of LEDs assigned to each component Component No of LEDs Component Total FALCON 24 BAY LEDs Controller Modules 4 4 1 controller PSU Module 1 3 3 PSU modules Cooling Module 2 4 2 cooling modules LCD Panel 3 3 1 LCD panel Drive Trays 2 48 24 drive trays RJ 45 Ethernet Connector 2 2 1 connector BBU Module optional 1 1 1 per module Table 3 1 LED Distribution System Monitoring Chapter 3 Subsystem Monitoring 3 2 2 Controller Module LEDs The controller module faceplate is shown in Figure 3 1 below The LEDs are numbered from 1 to 4 The LED definitions are shown in Table 3 2 below i 2 a dl O 4 O O La a La a AS e
39. ctrically grounded It is also recommended to use the included cable clamps to prevent accidental disconnection of the power cords Use separately purchased SCSI cables to connect the host ports to the host computers or expansion enclosures See Chapter 4 BBU installation Install the optional BBU module if it is included in your order Power up Once all of the components have been properly installed and all the cables properly connected the subsystem can be powered up and the RAID configured See Chapter 4 2 4 1 Installation Procedure Flowchart Figure 2 1 shows a flowchart of the installation procedure As you complete each step check off the Done box on the right Please use this flowchart in conjunction with the instructions that follow Hardware Installation 2 3 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual Step 1 Unpack Done Step 2 Rack Cabinet Installation Done Step 3 Upgrade DIMM Module Done if preferred Step 4 Hard Drive Installation Done Step 5 Drive Tray Installation _ Done Step 6 BBU Installation Done E optional Step 7 Cable Connection Done Step 8 Power Up Done Figure 2 1 Installation Procedure Flowchart 2 5 Unpacking the Subsystem The subsystem components are packed in several boxes A WARNING For a detailed packing list refer to the included Unpacking List Do n
40. d 5 14 Subsystem Maintenance and Upgrading Chapter 5 Subsystem Maintenance and Upgrading 5 6 2 Hard Drive Replacement When a hard drives fails it needs to be replaced To replace a hard drive please follow these steps Step 1 Step 2 Remove the drive tray from the enclosure First unlock the key lock on the front of the drive tray using a flat head screwdriver to turn the key lock until the groove on its face is in a horizontal orientation Open the front flap by pressing the release button to lift up the latch at the front of the drive tray This will dislodge the hard drive from the enclosure and the hard drive can be carefully withdrawn Remove the retention screws on the sides of the drive tray and then remove the hard drive from the drive tray Install the new hard drive Please refer to the complete hard drive installation procedure in Chapter 2 Subsystem Maintenance and Upgrading 5 15 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual This page is intentionally left blank 5 16 Subsystem Maintenance and Upgrading Appendix A Specifications Appendix A Subsystem Specifications A 1 Technical Specifications Environmental Specifications Humidity 5 to 95 non condensing operating and non operating Temperature Operating 0 to 40 C Non operating 20 to 60 C Altitude Operating sea level to 12 000 ft Non operating sea level to 20 000 f
41. d high for Pin12 6 CT 12 LAN_LEDY data transfer Table D 4 Ethernet Port Pinouts D 4 Main Power IEC type receptacle D 4 Pinouts
42. drive channels that are connected to the backplane through back end connectors VOTE Drive interfaces are not accessed through the controller module faceplate 1 2 5 DIMM Module Each controller module comes with a pre installed 512MB DDR RAM DIMM module The controller module supports memory modules with sizes from 256MB to 2GB The DIMM module is mounted on the controller board within a metal chassis Introduction 1 9 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual 1 2 6 BBU Module Part Number Module Cell Pack Y1FT 9274CBTC The optional Li ION BBU module shown in Figure 1 9 can sustain cached data for up to 72 hours during a power failure The use of a BBU is highly recommended in order to ensure data integrity If power outage occurs the BBU supplies power to sustain the unfinished writes in cache memory Figure 1 9 BBU Module Controller Top Cover and the Module Slot The BBU consists of two major parts One is the charger circuitry on the RAID controller The other is an optional BBU module that contains several battery cells By default the subsystem comes with a dummy cover on the BBU module slot If BBU protection is preferred simply remove the dummy cover and install a BBU The BBU module is hot swappable meaning the BBU can be replaced while the subsystem is running NS NOTE If a BBU module is added after system power on you need to find an appropriate time to reset the subsystem
43. dware Installation Figure 2 12 Removing the BBU Module a Step 2 Once the dummy cover has been removed from the controller module unpack the BBU module package Carefully align and insert the BBU into the module slot and fasten the spring screw to secure the BBU Once properly installed and after the subsystem is powered on the status LED on BBU should start blinking indicating it is charging the batteries inside BBU Module Figure 2 13 Installing a BBU Module 2 10 Power Cord Cable Clamp Installation Several cable clamp assemblies are included in the accessories boxes in the 24 BAY shipping package When installing the subsystem it is recommended to secure all power Hardware Installation 2 15 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual 2 10 1 2 10 2 cords using these cable clamps to help prevent accidental disconnection of power cords that could result in costly down time Component Description Each cable clamp consists of the following 1 A cable strap with a push barb anchor mount 2 An adjustable cable clamp The cable strap is secured to the chassis by inserting the barb anchor into the pre drilled hole located under each power supply module The cable clamp is then secured to the cable strap and is wrapped around the power cord to hold the subsystem s power plug in place to ensure that the power cord connection can withstand shock vibration and accidental i
44. e baud rate please refer to the SCSI to SATA RAID Subsystem Operation Manual that came with the subsystem B 4 3 Connect COM2 The separate audio jack to DB9 serial cable is used to connect the COM2 ports on the controller modules to the UPS directly The cable is used to transmit UPS status updates to the controller modules and will in turn determine the write policy of the controller module To connect the serial communication cable to the subsystem controller insert the audio jack connector on one end of the cable into the COM2 port on the controller module To see how to connect the DB9 connector to the UPS please refer to the documentation that came with your UPS Figure B 2 Connecting the UPS to the Subsystem ninterruptible Power Supply B 5 Power On Appendix B Uninterruptible Power Supply When powering on the subsystem the UPS must be powered on before the subsystem To see how to power on the UPS please refer to the documentation that came with your UPS Note that the power on sequence described in Chapter 4 will be altered The power on sequence when a UPS is connected is shown below Step 1 Step 2 E en Usos gt aN NOTE Power on the network connection devices including FC switches Bypass this step if you are using a SCSI host subsystem Power on any expansion cascaded enclosures connected to the subsystem Power on the UPS Power on the subsystem Power on the application
45. e power plug If necessary use the release tab to adjust the location of the clamp so it aligns with the base of the power cord as shown below Press the clip lock on the side of the clamp until it snaps into position Now the power cord connection is secured Figure 2 17 Power Cord Locked into Position as Step 5 Repeat the process to secure every power cords to the subsystem 2 18 Hardware Installation Chapter 3 Subsystem Monitoring Chapter 3 Subsystem Monitoring 3 1 Subsystem Monitoring Overview The Falcon 24 BAY subsystem is equipped with a variety of self monitoring features that keep you informed of the subsystem s operational status These monitoring features provide vital feedback to help you maintain the operational integrity of the subsystem Prompt response to warnings and component failure notifications will ensure data integrity and help ensure the longevity of the RAID subsystem Self monitoring features include 4 Management firmware FW The firmware manages the array and provides device status information and is preinstalled in the subsystem controller Device status information can be obtained from the FW You can access the FW using either the LCD keypad panel or a PC running a terminal emulation program connected to a PC running terminal software through the system s COM 1 RS 232C audio jack serial port The firmware is fully described in the SCSI to SATA RAID Subsystem Operation Man
46. efinitions 3 2 4 LCD Keypad Panel The LCD keypad panel comes with three 3 status indicating LEDs The LEDs on the front panel are marked from top to bottom PWR BUSY and ATTEN as shown in Figure 3 3 below The definitions of these LEDs are shown in Table 3 5 Figure 3 3 LCD Panel LEDs 3 4 System Monitoring Chapter 3 Subsystem Monitoring LED Name Color Status PWR Blue ON indicates that power is being supplied to the subsystem OFF indicates that no power is being supplied to the subsystem or the subsystem RAID controller has failed BUSY White ON indicates that there is active traffic on the host drive channels OFF indicates that there are no activities on the host drive channels ATTEN Red ON indicates that a component failure status event has occurred OFF indicates that the subsystem and all its components are operating correctly Table 3 4 LCD Panel LED Definitions NN e NOTE During the power up process the LCD panel ATTEN LED will be turned on If the subsystem boots up correctly then the ATTEN LED will be turned off after the boot up procedure is complete System Monitoring Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual 3 2 5 Drive Tray LEDs The drive trays come with two 2 status indicating LEDs one that indicates power and the other that indicates hard drive activities The LEDs are shown in Figure 3 4 and their definitions i
47. eseassessaesees 5 14 5 6 2 Hard Drive Replacement inann EO AE TAR E EN E E 5 15 APPENDIX A SPECIFICATIONS wivecccssscsiscccesseciseccssescestccsctecsevcs ssvessoscusossucesscccsdsasss diia A 1 A l TECHNICAL SPECIFICATIONS scccsscsssssecsseessecesseceseeceseecescesseeesseeceseecensesesseceaaecesaeceasseeseeenaeeesues A 1 vii Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual A24 CONTROLEERS PECIFICATIONS loas A 2 1 Configuration id E A E A3 DRIVE TRAY SPECIFICATIONS 20 ae A 4 POWER SUPPLY SPECIFICATIONS A 5 COOLING MODULE SPECIFICATIONS A 6 RAID MANAGEMENT occoccccnonnnccnnonncinnnnnn A 7 FAULT TOLERANCE MANAGEMENT cccccsssscsssscsssecesssessssessssessseessscessscesssessaecesssecessessssecesseeesseessees APPENDIX B UNINTERRUPTIBLE POWER SUPPLY csscssscesssscesssscccccessecenssscccsssssceccsssceecens B 1 B 1 UNINTERRUPTIBLE POWER SUPPLY OVERVIEW ccsessscccessscecessssecessseceesceseececsssesesseseceesaeueencesaess B 2 COMPATIBLE UPS SUPPLIES ccccccccssseseeeessees B 3 SERIAL COMMUNICATION CABLES ui ao ei B 4 CONNECTING THE UPS TO THE SUBSYSTEM cccccssscsssececessseccesssescsesseecesesesesessecessnseeeseessesenenes B 4 1 Connect the PSU Module Power Cords B 4 2 Set the Baud Rte cccccccccccscscscccccseesese B 4 3 Connect COM2 eas fe Bo SPOWER ON Si AAA sues cola A AR B6 UPS STATUS MONITORING syth erite renere naea En TER
48. f the highest quality and produced by a reputable manufacturer To ensure optimum system performance it is necessary to use proper high quality SCSI 320 cables A CAUTION All cables must be handled with care To prevent interference within a rack system the cable routing path must be carefully planned and the cables must not be bent Subsystem Connection and Operation 4 1 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual 4 1 2 SCSI Port on the Controller Rear Panel 4 1 3 The subsystem is equipped with two 2 dual stacked connectors featuring four 4 VHDCIs on the controller faceplate See Figure 4 1 Each 68 pin VHDCI connector is specified as CH IN or CH OUT ports The In ports connect to SCSI initiators host HBAs and the Out ports connect to SCSI targets expansion enclosures Due to the demands of signal trace layout each VHDCI port should be connected according to the data flow direction target or initiator LE ET i OO mA COMA COMA CH1 0ul H AEB CHO In Figure 4 1 SCSI Connectors on the Controller Faceplate SCSI Termination SCSI termination requires two terminators on both ends of the last device on the SCSI bus If there is no termination on the last device or if devices other than the last are terminated erratic SCSI bus performance may occur The RAID controller comes with built in auto sense terminators Y
49. grading Chapter 5 Subsystem Maintenance and Upgrading Step 4 Disconnect all cables that are connected to the controller module you wish to replace These include the SCSI cables connecting to the host or expansion enclosures Ethernet cables connected to the LAN port and any cables connected to the RS 232C audio jacks t Step 5 Loosen the retention screws that secure the controller s ejector levers to the enclosure chassis See Figure 5 2 Figure 5 2 Removing the Retention Screws t Step 6 Gently press both of the ejector levers in a downward motion at the same time to disconnect the controller from the back end PCB When the ejector levers are at their lowest positions the controller module will automatically be eased out of the controller module bay in the subsystem See Figure 5 3 Subsystem Maintenance and Upgrading 5 5 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual Figure 5 3 Removing the Controller Module Step 7 Carefully pull the controller module out of the subsystem chassis keeping one hand underneath to support the weight of the module 56 Subsystem Maintenance and Upgrading Chapter 5 Subsystem Maintenance and Upgrading 5 2 4 DIMM Module Replacement If a DIMM module fails or a DIMM module with a higher memory capacity is required the onboard DIMM module must be replaced DIMM module replacement When replacing DIMM module make sure that the subsystem
50. handles to the left and right hand sides To close the handles see Figure 2 7 first swing the handles towards the center to reveal the retention latch flip the latch and then proceed with closing the handles Figure 2 7 Closing the front handles Install the drive trays into the subsystem once the hard drives have been installed in the drive trays Step 1 Make sure the key lock is in the unlocked position i e the groove on its face is in a horizontal orientation If the groove is in a vertical position as shown in Figure 2 8 then the key lock is locked and the front flap on the drive tray cannot be opened Key lock lip Release AH Button Figure 2 8 Front View of an Individual Drive Tray Step 2 Open the front flap on the drive tray See Figure 2 9 by pushing the release button shown in Figure 2 8 on the front of the drive tray The button is easy to access and lift 2 12 Hardware Installation Chapter 2 Hardware Installation Figure 2 9 Drive Tray Front Flap Step 3 Line the drive tray up with the slot in which you wish to insert it Make sure that it is resting on the rails inside the enclosure Once the drive tray is lined up with the slot gently slide it in This should be done smoothly and gently Step 4 Close the front flap on the drive tray Make sure the front flap is closed properly to ensure that the connector at the back of the drive tray is firmly connected to the cor
51. ice may accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Warning Use only shielded cables to connect I O devices to this equipment You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void you authority to operate the equipment iv Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual C This device is in conformity with the EMC This device is in conformity with UL standards for safety CB Certified Worldwide This device meets the requirements of the CB standard for electrical equipment with
52. in order for the new module to be recognized It is therefore recommended to install the BBU during the initial system setup and installation 1 10 Introduction Chapter 1 Introduction 1 2 7 Power Supply Units Part Number IFT 9274CPSU The 24 BAY subsystems is equipped with three 3 hot swappable 1U profile 405W PSU modules see Figure 1 10 The PSU modules are located on the rear panel of the subsystem Retention Handle Retention Screw Power Cord Socket LED Figure 1 10 PSU Module Each PSU module comes with a power socket for power cord plug in and is turned on and off using a power switch on the enclosure chassis Each PSU also comes with two 2 embedded cooling fans to provide sufficient airflow across its heat generating components A single LED indicates the PSU status A handle at the back of the PSU makes it easier for you to install or remove the PSU from the subsystem while the system is still online This should only be done if the PSU has failed and needs to be replaced A retention screw on the right side of the PSU module secures the PSU to the enclosure If the PSU needs to be removed the retention screw must be removed first After installing a new PSU module make sure that the retention screw has been firmly secured The shipping package contains adjustable cable clamps that can be used to keep the power cords attached to the PSU in case the system experiences shock or vibration PSU specification
53. installed in the Falcon subsystem the host channels have been connected to the host and the expansion cables have been connected to another subsystems or JBODs the subsystem can be powered on 4 3 1 Check List BEFORE powering on the Falcon subsystem please check the following Memory modules Memory modules have been correctly installed on the controller boards o BBU modules If used that the BBU modules have been installed correctly T Hard drives Hard drives have been correctly installed on the drive trays Drive trays ALL the drive trays whether or not they have a hard drive have been installed into the subsystem T Cable Connections The host ports and management access on the subsystem have been correctly connected to a host computer Power cables The power cables have been connected to the AC power sockets on PSU modules and plugged into main power Ambient temperature All the subsystem components have been acclimated to the surrounding temperature 4 10 Subsystem Connection and Operation Chapter 4 Subsystem Connection and Operation 4 3 2 Power On Procedure When powering on the Falcon subsystem please follow these steps 1 Power on the JBOD s or cascaded subsystem s If any of the subsystems have been connected to a JBOD or cascaded subsystem the JBOD or cascaded subsystem must be powered on first Please refer to the instruction manual that came with the JBOD to see its ow
54. ion is identical to the previous diagram Each configured array logical drive is separately mapped or associated with one host ID LUN Note that host mapping is separately done on different RAID subsystems Avoid using the same host IDs on any of the SCSI buses linking these two subsystems If a server in a clustered pair fails or a host bus is disconnected the surviving server needs to access the arrays originally accessed by the failed server That s why an array needs to be associated with IDs on two host buses In this way every host bus has all mapped IDs Most multi pathing or access management software running on clustered servers should be able to manage the access to these IDs See the arrows in the diagram above SCSI host adapters usually occupy SCSI ID 7 ID 7 is not available for host bus mapping Each subsystem manages its own logical drives and ID mapping and will not report ID conflicts with another subsystem Application servers see the logical configurations of disk volumes through the unique SCSI bus IDs you selected for host mapping on each host bus Select different IDs for arrays on different subsystems Subsystem Connection and Operation 4 9 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual 2 NOTE To create dual redundant data paths on the host side it is necessary to install high availability software on the application servers 4 3 Power On Once all the components have been
55. ldable handles on the front of the chassis enable you to easily insert extract the chassis into from a rack cabinet Pre drilled holes in the sides of the 4U RAID subsystem enclosure allow you to attach separately purchased slide rails so that you can install the enclosure into a standard 19 inch rack cabinet 1 2 Introduction Slot 24 Slot 20 Slot 16 Slot 12 Slot 8 Slot 4 Slot 23 Slot 19 Slot 15 Slot 11 Slot 7 Slot 3 Slot 22 Slot 18 Slot 14 Slot 10 Slot 6 Slot 2 Chapter 1 Introduction Slot 21 Slot 17 Slot 13 Slot 9 Slot 5 Slot 1 Back end PCB Cooling Module Figure 1 2 Falcon 24 bay SATA RAID Subsystem Overview A CAUTION When working with the subsystem it is important to use tools with extreme care Do not place tools or other items on top of the enclosure to help avoid damaging the outward appearance of the chassis 1 1 2 2 Physical Dimensions The Falcon 24 BAY subsystem comes in a standard 4U chassis with the following dimensions Introduction 1 3 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual 4 With forearm handles 447W x 174 4H x 514D mm 17 6 x 6 87 x 20 2 inches Without forearm handles 445W x 174 4H x 498D mm 17 5 x 6 87 x 19 6 inches 1 1 2 3 Front Panel Overview LCD keypad panel Forearm handle Forearm handle Figure 1 3 Falcon 24 BAY RAID Subsystem Front View As shown in Figure 1 3 the front of the
56. manent damage to the subsystem can result Introduction Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual This page is intentionally left blank 1 16 Introduction Chapter 2 Hardware Installation Chapter 2 Hardware Installation 2 1 Installation Overview This chapter gives detailed instructions on how to install the Falcon 24 BAY subsystem When installing the subsystem it is necessary to install hard drives drive trays and cables Installation into a rack or cabinet should occur before the hard drives or drive trays are installed into the subsystem It is also advisable to confirm that all of the components listed on the printed Unpacking Checklist that came with the subsystem were indeed included A CAUTION Please note that the installation instructions described in this manual should be carefully followed in order to avoid damage to the subsystem 2 2 Installation Pre requisites 1 Static free installation environment The subsystem must be installed in a static free environment to minimize the possibility of electrostatic discharge ESD damage See Section 2 3 2 Component check Before installing the subsystem you should confirm that you have received all of the required components by checking the package contents against the printed Unpacking List in the package 3 Memory modules If you wish to change the pre installed memory modules the separately purchased modules must
57. module 2 6 2 Selecting the Memory Modules If the memory module on the 24 BAY controller is going to be replaced the following factors must be considered when purchasing replacement DIMM modules Pre installed DDR DIMM The subsystem comes with a 512MB DDR RAM DIMM module pre installed on the controller board If you wish to change the size of the DIMM module then a new separately purchased DIMM must be installed DDR DIMM modules supported The subsystem supports DDR RAM DIMM modules with memory capacities from 256MB to 2GB Installation considerations When installing the DIMM module it is necessary to handle the controller module The controller board is more susceptible to damage than the other components and must therefore be handled with extreme care ALL anti static precautions specified in Section 2 3 must be strictly adhered to Secure installation When replacing the DIMM module make sure that the new DIMM module is firmly in place prior to installing the controller module If the DIMM module is not firmly in place the subsystem will not run and the controller will need to be removed and the DIMM module correctly installed Purchasing considerations When purchasing a DDR DIMM to install on the controller board contact your system vendor for an adequate module 2 6 Hardware Installation Chapter 2 Hardware Installation 2 6 3 DIMM Module Installation Replacement AA WARNING 1 Consult the technical s
58. mpact Cable Clamp Push Barb anchor lt Release Tab Cable Strap Figure 2 14 Cable Clamp and Cable Strap Cable Mount Cable Clamp Installation Step 1 Connect a power cord to a subsystem power socket so that you can determine the correct position of the cable clamp along the cable strap The diagram below shows the relative positions of a power cord cable clamp and cable strap 2 16 Hardware Installation Chapter 2 Hardware Installation Cable clamp fits here Align with chassis Adjust the relative position Figure 2 15 Power Cord Cable Clamp and Cable Strap Positions Step 2 Connect the cable clamp to the cable strap Insert the flat angled end of the cable strap through the small opening the tie head underneath the cable clamp with the smooth side of the strap facing up and the ribbed side facing down and the release tab at the end Press down the release tab to adjust the position of the cable clamp along the strap See the diagram below Cable Clamp Tie Head a Release Tab Figure 2 16 Inserting Cable Strap into Cable Clamp mn Step 3 Mount the cable strap to the chassis by inserting the push in barb anchor into the pre drilled hole underneath the power supply Hardware Installation 2 17 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual Step 4 Secure the power cord with the cable clamp Flip open the cable clamp and wrap it around th
59. n Table 3 5 Drive Busy LED Power Status LED Figure 3 4 Drive Tray LEDs LED Name Color Status Drive Busy Blue BLUE indicates that power is being supplied to the drive OFF indicates there is no read write activity on the drive Power Status Green Red GREEN indicates that power is being supplied to the drive RED indicates that faulty conditions might have occurred to the disk drive Table 3 5 Drive Tray LED Definitions 3 2 6 BBU Module Optional LED The hot swappable BBU module comes with a status LED The LED indicates the status of the current battery charge module failure or when battery cells are being replenished Figure 3 5 BBU Module LED 3 6 System Monitoring Chapter 3 Subsystem Monitoring LED Name Color Status BBU Status Amber ON indicates the BBU has failed and cannot sustain the cache memory OFF indicates the BBU is sufficiently charged and can sustain cached data FLASHING indicates the BBU is charging Table 3 6 Drive Tray LED Definitions 3 2 7 PSU Module LED The PSU module has one 1 LED located just above the power switch and just below the retention screw to indicate the operational status of the PSU module See Figure 3 6 Please refer to Table 3 7 for PSU LED definitions E 01 TGT 1 01 ES Figure 3 6 PSU Module Rear LED PSU LED Color Status Static Green The PSU is operating norm
60. n power on procedure 2 Power on the main subsystem The Falcon subsystem should only be powered on after all the JBODs or cascaded subsystems have been powered on first The power on procedure for the Falcon subsystem is described below 3 Power on the application servers The application servers or host computers should be the last devices that are turned on Please refer to the instructions that came with your application servers to see their own power on procedures 4 3 3 Falcon Power On Procedure To power on the subsystem turn on the only power switch located on the rear center of the subsystem See Figure 4 12 The power switch controls all three PSUs Once it is switched on all PSUs will be functional Power Switch gi Figure 4 12 Falcon Subsystem Power Switch Subsystem Connection and Operation 4 11 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual A CAUTION Although the PSUs are redundant and the subsystem can withstand a single PSU failure it is advisable to replace a failed PSU immediately The subsystem will be held in an idle state if two PSUs have already failed in the subsystem 4 3 4 Power On Status Check Once the subsystem has been powered on the status of the entire subsystem should be checked to ensure that all components are receiving power and are functioning and that there are no complications or malfunctions Controller module LEDs The
61. ntroller Module IFT 84AU24GD24EM5 SCSI to SATA RAID controller module 2 x SCSI 320 host channels 24 SATA II drive channels 512MB DDR RAM Hard Drive Tray IFT 9273CDTray Drive tray Type III bezel and Type II LED lightpipe PSU Module IFT 9274CPSU Power supply module Falcon 4U subsystems 460W capacity Cooling Fan Module IFT 9274CFanMod Dual fan cooling module in a hot swappable canister Left Handle IFT 9274HandLLCD Left side forearm handle with an LCD panel Right Handle IFT 9274C HandR Right side forearm handle Table C 1 Spare Parts Shipped with the Subsystem Spare Parts and Accessories C 1 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual Spare parts that must be purchased separately are listed in Table C 2 Spare Part Model Name Description Battery Backup Module IFT 9274CBTC Battery cell pack in a hot swappable bracket Table C 2 Separately Purchased Spare Parts C 2 Accessories and Optional Items Accessories that come with the subsystem are listed in Table C 3 Spare Part Model Name Description Null Modem IFT 9011 Null modem DB9 female to DB9 male wires swapped External SCSI IFT 9270UJBODCAB External SCSI round cable VHDCI to cable VHDCI Serial Port Cable IFT 9270ASCab RS 232C serial cable and audio jack to DB9 cable for FW download Table C 3 Accessories Shipped with the Subsystem Acce
62. nts located in the rear half of the RAID subsystem enclosure Three 3 N 1 redundant hot swappable 405W PSU modules connect the subsystem to the main power source Two 2 redundant hot swappable dual fan cooling modules are located above the PSU modules One power switch on the chassis rear panel controls all PSU modules Each PSU module contains two cooling fans Introduction 1 5 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual The RAID controller module comes with two 2 RS 232C audio jack serial ports one 1 RJ 45 Ethernet connector and status indicating LEDs located on its rear facing faceplate 1 1 2 6 The Backplane Board An integrated backplane board receives disk drives on the front end and connects the RAID controller cooling and PSU modules on the rear end The PCB board provides logic level signals and low voltage power paths It contains no active electronics and no user serviceable components 1 1 2 7 Subsystem Rack Cabinet Installation The 24 BAY subsystem chassis has pre drilled screw holes for slide rail mounting Separately purchased independently installed RAID Inc slide rails are available for rack or cabinet installation Available RAID Inc slide rails are listed below IFT 9274CSlider36 IFT 9274CSlider32 The slide rails come with their own installation instructions 1 2 Subsystem Components 1 2 1 LCD Keypad Panel Figure 1 6 LCD Keypad Panel The LCD keyp
63. o these precautions can result in permanent damage to the controller board resulting in timely delays Subsystem Maintenance and Upgrading 5 3 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual 5 2 3 Removing the Controller Module A WARNING 1 Consult with your reseller s or distributor s technical support department to confirm which memory module can be installed into the controller module The installed BBU and controller module must be removed prior to installing new memory modules Do this with care Sensitive components can be damaged during the process The BBU is hot swappable and can be independently swapped from the controller However as a safety precaution and in case your memory still holds cached data it is recommended to remove the BBU before handling the DDR RAM module If the BBU is supplying power to the memory when the DDR module is being removed damage will occur To remove the controller module Step 1 Prepare a clean static free work pad on which to place the controller that will be removed from the chassis Step 2 Since this is a single controller model stop host I Os and power down the subsystem following the procedure listed in Chapter 4 Step 3 Remove the BBU module if one has been installed Loosen the BBU module s spring screw and then simply retrieve it from the chassis Figure 5 1 Removing the BBU Module ubsystem Maintenance and Up
64. ot rely on the non definitive summarized checklist shown below it is for reference only The following items should be packed in individual boxes and are not pre installed Twenty four 24 drive trays Accessory items Optional BBU module SN NOTE If purchased the optional BBU module may not be included in the subsystem s shipping package It is usually shipped in a separate box The enclosure chassis with its pre installed components is located at the bottom of the package The pre installed components include Single controller module Three 3 PSU modules 2 4 Hardware Installation Chapter 2 Hardware Installation Two 2 cooling modules Two 2 front handles One 1 LCD keypad panel on the left side foldable handle Back end PCBs 2 6 Memory Module Installation 2 6 1 Memory Module Installation Overview The subsystem comes with a pre installed 512MB DDR RAM DIMM module on each controller The controller supports memory modules with sizes up to 2GB If memory modules with a different size need to be used the pre installed DIMM module can be removed and the new ones installed Replacement and installation instructions are described fully below SN NOTE A DIMM of a different size can be ordered from your subsystem supplier Using non certified modules can cause unexpected results Considerations 1 The DIMM module is located on the side of the main controller board Prior to
65. ou do not have to install an external terminator when the subsystem acts as the last device in the daisy chain configuration However you will need to disable the firmware setting for the on board terminator using the proper user interface such as LCD keypad panel RS 232C terminal session or RAIDWatch management software if the IN and OUT ports are separately connected to servers and or a cascaded enclosure The firmware default for channel termination is set to enabled See the diagrams below for correct configurations and the configuration that may cause problems 4 2 Subsystem Connection and Operation Chapter 4 Subsystem Connection and Operation Subsystem Auto sense Terminator ON Server Figure 4 2 Single Host Connection Correct Connection PA Deault Termination ON Subsystem E Subsystem Pal Deault Termination ON Auto sense Terminabar OFF Server Figure 4 3 Dual Host Connection Incorrect Connection A server is connected to one of the host ports There is no need for further termination configuration because the firmware default is terminator ON and the auto sense terminator is also automatically enabled The IN and OUT ports are separately connected to a server and a cascaded enclosure The auto sense terminator is disabled while the firmware setting remains effective Problems will occur on the SCSI bus Figure 4 4 D
66. re sensors and disk drive failure outputs are monitored through an PC serial bus If any of these modules fails you will be notified through the various methods described above System Monitoring 3 9 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual This page is intentionally left blank 3 10 System Monitoring Chapter 4 Subsystem Connection and Operation Chapter 4 Subsystem Connection and Operation 4 1 SCSI Host Connection Prerequisites This chapter introduces sample topologies configuration options and server connections for the Falcon subsystems and discusses both the power on and power off procedures The Falcon 24 BAY subsystem supports two 2 SCSI host channels and two 2 dual stacked connectors 4 x VHDCIs featuring support for SCSI 320 protocol the latest iteration of the SCSI drive interface standard SCSI 320 enables maximum data transfer rates up to 320MB second per channel from host computers to the subsystems or expansion enclosures This is twice the bandwidth as the Ultral60 SCSI standard allowing you optimal performance and flexibility with configuring storage applications 4 1 1 SCSI Cables One 1 SCSI cable IFT 9270UJBODCab is provided with the 24 BAY subsystem for host connection If you wish to connect the second host channel or expansion enclosure s additional SCSI external round cables must be purchased separately When purchasing SCSI 320 cables ensure that they are o
67. remove them The power cord socket is found on the module s left hand side Remove Power Gard Figure 5 6 Removing the Power Cord Step 2 Remove the retention screw located on the right side of the PSU See Figure 5 7 Subsystem Maintenance and Upgrading 511 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual Figure 5 7 Removing the PSU Retention Screw Step 3 Remove the failed module using the retention handle Press the retention handle down until the PSU is released from the enclosure chassis See Figure 5 8 Figure 5 8 Dislodging the PSU Step 4 Gently pull the PSU module out of the chassis using the retention handle a Step 5 Insert the new PSU module into the slot with the retention handle at its lowest position Push the PSU in until you feel the contact resistance with its back end connectors Do not use force or slam the 5 12 Subsystem Maintenance and Upgrading Chapter 5 Subsystem Maintenance and Upgrading module into place Doing so can damage the back end connectors or enclosure backplane Secure the PSU into the chassis slot While at it make sure the squared notches of the retention handle lock onto the metal groove on the interior sides of the module slot Once in place pull the retention handle in an upward motion to secure the module Step 6 Insert and fasten the retention screw underneath the handle to secure the module Step 7 Install
68. rence Manual t Step 1 Remove a cooling module by pressing the slide lock on the side of the module towards the center of the chassis and then pulling the module out of the chassis See Figure 5 9 e n me _ 2 T Figure 5 9 Removing the Cooling Module Retention Screws Step 2 Gently slide the new cooling module into the chassis Do not use force or slam the module The slide lock will hold the module in place 5 6 Drive Tray Maintenance 5 6 1 Notes on Hard Drive Maintenance Hot swappable drive trays The drive trays are all hot swappable If a hard drive fails it can be replaced while the subsystem is still running Remove drives slowly When removing a drive tray withdraw it from the enclosure slowly If the drive tray is removed too quickly a drive I O timeout may occur Open flap Once the flap on the drive tray has been opened the drive tray must be removed from the subsystem Failure to remove the drive tray from the subsystem after the flap has been opened may result in signal glitches and Data Compare Errors Replacement on hand Before removing a failed hard drive from the subsystem make sure you have a replacement hard drive readily available Do not leave the drive tray slot open for an extended period of time If the drive tray slot is left unoccupied for an extended period of time the normalized airflow will be disrupted and subsystem components will overheat and may become permanently damage
69. res the RAID subsystem to be powered down Turn off the power Turn off the power switch at the rear panel of the Falcon RAID subsystem Once the RAID subsystem has been powered off other devices connected to the subsystem may be powered down 4 14 Subsystem Connection and Operation Chapter 5 Subsystem Maintenance and Upgrading Chapter 5 Subsystem Maintenance and Upgrading 5 1 Introducing Subsystem Maintenance and Upgrading 5 1 1 Maintenance Constant monitoring and maintenance of your subsystem will minimize subsystem downtime and preserve the working integrity of the system for a longer period of time If any of the subsystem components fail they must be replaced as soon as possible A WARNING Do not remove a failed component from the subsystem until you have a replacement on hand If you remove a failed component without replacing it the internal airflow will be disrupted and the system will overheat causing damage to the subsystem All of the following components can be replaced in case of failure 1 RAID Controller module Section 5 2 3 2 DIMM module Section 5 2 4 3 BBU module Section 5 3 4 PSU modules Section 5 3 5 Cooling modules Section 5 5 6 Hard drives Section 5 6 2 Subsystem Maintenance and Upgrading 5 1 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual 5 2 5 1 2 General Notes on Component Replacement With the exception of the RAID
70. responding connector on the backplane If the front flap is not closed properly the connection between the hard drive and the subsystem will not be secure Figure 2 10 Installing a Drive Tray Step 5 Lock the flap into place Use a flathead screwdriver to turn the key lock until the groove on its face is in a vertical orientation See Figure 2 11 Hardware Installation 2 13 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual Lock Unlock Figure 2 11 Drive Tray Key lock Rotation AA WARNING All the drive trays must be installed into the enclosure even if they do not contain a hard drive If the drive trays are not installed then the ventilation required for cooling will not be normalized and the subsystem will be irreparably damaged 2 9 Optional BBU Installation If your order includes an optional BBU it should be installed before you power on your subsystem Due to safety concerns the BBU module containing several battery cells is shipped in a separate package The BBU can be added online however you need to reset the subsystem for the new module to function It is best to install a BBU during the initial setup To install a BBU module please follow these steps Step 1 Remove the BBU dummy cover from the subsystem by loosening its spring screw and then gently retrieve the cover from chassis A Phillips screwdriver is required 2 14 Hardware Installation Chapter 2 Har
71. rm The 24 BAY subsystem comes with audible alarms that are triggered when certain active components fail or when certain controller or subsystem thresholds are exceeded When you hear an audible alarm emitted from the subsystem it is imperative that you determine the cause and rectify the problem immediately A WARNING Failing to respond when an audible alarm is heard can lead to permanent subsystem damage When an audible alarm is heard rectify the problem as soon as possible 1 4 Hot swappable Components 1 4 1 1 4 2 Hot swap Capabilities The 24 BAY subsystem comes with hot swappable components that can be exchanged while the subsystem is still online without affecting the operational integrity of the subsystem These components should only be removed from the subsystem when they are being replaced At no other time should these components be removed from the subsystem Components The following components are all hot swappable 4 PSU modules Introduction Chapter 1 Introduction Cooling modules Hard drives BBU module optional FRU 1 4 3 Normalized Airflow Proper subsystem cooling is referred to as normalized airflow Normalized airflow ensures the sufficient cooling of the subsystem and is only attained when all the components are properly installed Therefore a failed component should only be hot swapped when a replacement is available If a failed component is removed but not replaced per
72. s are shown in Appendix A Introduction 1 11 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual Power Supply Safety Restrictions No of Failed PSUs Responses and Preventive Actions 1 Warning events are issued 2 Cached data is flushed to hard drives also depend on the Event Triggered configuration settings on the 1 firmware 3 If previously configured to the Write back mode the caching mode is automatically switched to the conservative Write through mode 1 Warning events are issued 2 The subsystem is temporarily held in an idle state 3 The firmware forces the subsystem to stop serving host VO requests 2 4 Array administrators should manually turn the power switch off and then on after the failed PSUs are replaced 5 If the subsystem is powered on with only one PSU the firmware will start the initialization process but stays idle after that until at least one other PSU is added 1 2 8 Cooling Modules Part Number IFT 9274CFanMod The 24 BAY subsystems come with two 2 hot swappable redundant dual fan cooling modules shown in Figure 1 11 pre installed in the subsystem Two 2 8cm blowers are housed in each cooling module and provide ventilation airflow These modules generate a cooling airflow from the front to the rear of the subsystem extracting the heat generated by the SATA hard drives The two 2 cooling fan modules are installed directly abo
73. servers The subsystem firmware should detect the UPS To see how to do this please refer to the SCSI to SATA RAID Subsystem Operation Manual that came with the subsystem A UPS can be connected to the subsystem after the subsystem has been powered on but you will have to trigger the firmware to allow the subsystem to detect the UPS B 6 UPS Status Monitoring If a UPS is correctly connected to the subsystem the controller will constantly monitor the status of the UPS through the COM2 audio jack serial port The status of the UPS will determine the controller s write policy and messages that appear on the LCD panel and other monitoring devices will keep you informed of the UPS status Uninterruptible Power Supply SE Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual B 6 1 B 6 2 Normal Operational Status If the UPS is connected to main power and the UPS battery power level is above 50 then no status messages will appear and the Write back write policy will be applicable UPS Messages The following messages may appear on the LCD screen Message 1 UPS connection is absent This message appears when COM2 has not been connected to the UPS or an established link is lost Message 2 UPS connection detected This message appears when the COM2 port link to a UPS has just been established Message 3 Warning UPS AC Power Loss detected This message appears when the UPS ba
74. ssories that must be purchased separately are listed in Table C 3 C 2 Spare Part Model Name Description External SCSI cable IFT 9270UHstCab SCSI external round cable DB68 to VHDCI Serial Port Cable IFT 9270CUPSCab RS 232C serial cable and audio jack to DB9 cable for UPS status monitoring Slider Rail IFT 9274Cslider32 Slide rails for 24 to 32 deep racks Slider Rail IFT 9274Cslider36 Slide rails for 24 to 36 deep racks Table C 4 Separately Purchased Accessories Spare Parts and Accessories Pin outs Pinouts Appendix D Pinouts Appendix D Pin outsvHoci VHDCI SCSI port pin out definitions are shown in Table D 1 NOTE NC No Connection GND Ground and TPWR Terminator Power Pin Name Pin Name 1 SD12 35 SD12 2 SD13 36 SD13 3 SD14 37 SD14 4 SD15 38 SD15 5 SDP1 39 SDPI 6 SD0 40 SDO 7 SD1 41 SD1 8 SD2 42 SD2 9 SD3 43 SD3 10 SD4 44 SD4 11 SD5 45 SD5 12 SD6 46 SD6 13 SD7 47 SD7 14 SDPO 48 SDPO 15 GND 49 GND 16 DIFSENS 50 GND 17 TPWR 51 TPWR 18 TPWR 52 TPWR 19 NC 53 NC 20 GND 54 GND 21 SATN 55 SATN 22 GND 56 GND 23 SBSY 57 SBSY 24 SACK 58 SACK 25 SRST 59 SRST 26 SMSG 60 SMSG 27 SSEL 61 SSEL 28 SC_D 62 SC_D 29 SREQ 63 SREQ 30 SI_O 64 SI_O 31 SD8 65 SD8 32 SD9 66 SD9 33 SD10 67
75. sure the squared notch of the ejector levers locks onto the metal groove on the interior sides of the module slot Once in place pull the ejector levers in an upward motion to secure the controller Insert and fasten the retention screws underneath each ejector lever to secure the modules After the controller is properly installed install the BBU module and secure it with the spring screw 2 9 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual BBU Module Figure 2 5 Installing a BBU Module 2 7 Hard Drive Installation 2 7 1 Hard Drive Installation Overview AA WARNING 1 Handle hard drives with extreme care Hard drives are very delicate Dropping a drive onto a hard surface even from a short distance and hitting or touching the circuits on the drives with your tools may all cause damage to drives 2 Observe all ESD prevention methods when handling hard drives 3 Only use screws supplied with the drive canisters Longer screws may damage the disk drives 2 7 2 Hard Drive Installation Pre requisites A CAUTION The hard drives and drive trays should only be installed into the subsystem after the subsystem has been mounted into a rack cabinet If the hard drives are installed first the subsystem will be too heavy to lift into position and the possible impact during installation may damage your drives When purchasing the hard drives the following factors should be considered 2 10
76. system fails If the subsystem manager is onsite and is alerted by the alarm the manager needs to read the error message on the LCD screen or on the PC terminal to determine what has triggered the alarm After determining what has occurred the subsystem manager must take appropriate actions to rectify the problem AA WARNING Whenever an alarm is triggered you must determine the problem If the audible alarm is ignored or not taken seriously and the problem is not rectified permanent damage to the system can result System Monitoring Chapter 3 Subsystem Monitoring 3 3 1 Default Threshold Values Table 3 9 shows the default threshold values for the subsystem If any of these values are surpassed the alarm will sound Parameter Upper Threshold Lower Threshold 3 3V 3 6V 2 9V 5V 5 5V 4 5V 12V 13 2V 10 8V Enclosure Ambient 40 C 0 C CPU Temperature 90 C 5 C Board Temperature 80 C S C Table 3 9 Default Threshold Values The thresholds in Table 3 9 are the default threshold values To see how to change these values please refer to the SCSI to SATA RAID Subsystem Operation Manual that came with your system 3 3 2 Failed Devices If any of the following devices fail the audible alarm will be triggered RAID controller module Cooling modules PSU modules BBU modules Hard drives Temperature sensors 3 4 IFC Monitoring The PSUs cooling modules temperatu
77. t Power Requirements 90VAC O 8AC Input Voltage 264VAC 4AC with PFC auto switching Frequency 47 to 63Hz Power Consumption 405W Dimensions w forearm handles w o forearm handles Height 174 4mm 6 86 inches 174 4mm 6 86 inches Width 447mm 17 6 inches 445mm 17 5 inches Length 514mm 20 2 inches 498mm 19 6 inches Subsystem Specifications A 1 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual A 2 Certification FCC Class A CE CB UL60950 IEC 60950 BSMI Shock Half sine Operating 5G peak 11ms duration Non operating 10G peak 11ms duration Vibration Operating 5 to 500Hz 0 2G 0 5oct min Non operating 5 to 500Hz 1 0G 0 Soct min Warning Alarms e Audible alarms System LEDs LCD screen Terminal screen Event notification via the RAIDWatch Manager Subsystem Specifications Appendix A Specifications A 2 Controller Specifications A 2 1 Configuration Specification RAID Levels 0 1 0 1 3 5 6 10 30 50 60 JBOD and non RAID disk spanning Host O S L Host O S independent supports all major platforms Host Interface 2 SCSI 320 channels via 2 dual stacked VHDCI connectors Host Channels 2 pre configured SCSI 320 host channels Drive Interface Supports up to 24 channels of 3Gbpas SATA II backward
78. t Power on Self Test Please Wait Power on Self Test Completed 24 BAY G2421 1 512MB RAM Wait 24 BAY G2421 1 No Host LUN This screen appears when the PSUs are turned on This screen appears when the subsystem is testing the integrity of the firmware and hardware components This screen appears after the self test is completed This screen shows the memory size If properly initialized the subsystem should correctly indicate the memory size now System is ready You can now start to configure the subsystem Subsystem Connection and Operation 4 13 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual 4 4 Power Off Procedure To power off the Falcon subsystem please follow these steps 2 NOTE When powering off the Falcon subsystem please ensure that no time consuming processes like a logical drive parity check or a Media Scan are running Stop I O access to the system Use the software provided on the host computer to stop all I O accesses to the Falcon subsystem Please refer to the documentation that came with your application servers and operating systems Some operating systems may require unmounting disk volumes mapped LUNs before powering off the array Flush the cache Usually the cached writes will be distributed in a short time You may also use the Shutdown Controller firmware function to flush all cached data This prepa
79. tements of non sequential facts They can be read in he any order Each statement is preceded by a round black dot s X1 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual Numbered Lists Numbered lists are used to describe sequential steps you should follow in order Software and Firmware Updates xii Please contact your system vendor or visit RAID s support site for the latest software or firmware updates NOTE that the firmware version installed on your system should provide the complete functionality listed in the specification sheet user s manual We provide special revisions for various application purposes Therefore DO NOT upgrades your firmware unless you fully understand what a firmware revision will do Problems that occur during the updating process may cause unrecoverable errors and system down time Always consult technical personnel before proceeding with any firmware upgrade Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual This page is intentionally left blank xiii Chapter 1 Introduction Chapter 1 Introduction 1 1 Product Overview 1 1 1 Product Introduction This hardware manual briefly introduces the Falcon 24 bay SCSI 320 to SATA II RAID subsystem as shown in Figure 1 1 Figure 1 1 Falcon 24 bay SATA RAID Subsystem The Falcon 24 BAY RAID subsystem is handled by a single SCSI to SATA RAID controller The subsystem has two 2 320MB
80. tions and details about the hardware installation process of the subsystem e Briefly describes how to monitor the subsystem e Describes how to maintain the subsystem This manual does not e Describe components that are not user serviceable e Describe the configuration options of firmware management access through terminal emulation programs LCD keypad panel or the RAIDWatch GUI that came with your subsystem e Give a detailed description of the RAID controllers embedded within the subsystem Revision History e Initial release Who should read this manual This manual assumes that its readers are experienced with computer hardware installation and are familiar with storage enclosures Related Documentation e SCSI to SATA RAID Subsystem Operation Manual firmware configuration accessed through terminal software and LCD keypad panel e RAIDWatch User s Manual These two documents can be found in the Product Utility CD included with your subsystem package Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual Conventions Naming From this point on and throughout the rest of this manual the Falcon series is referred to as simply the subsystem or the system vw Important Messages Important messages appear where mishandling of components is possible or when work orders can be mis conceived These messages also provide important information associated with other aspects of system operation
81. tons dt Es 4 2 4 2 CONNECTION TOP OLOGY 2 a E AEE 4 6 4 2 1 Smells ti di 4 6 4 2 2 Dual Application Serves onone codi cdi adan sqchadabatacksssuangcesdebestagenshenegencdhinds 4 7 4 2 3 Dual Application Servers and Cascaded RAID Subsystems 4 8 4 3 POWER ON r onat A a A acens 4 10 4 3 1 NT E A 4 10 4 3 2 Power On Procedure cccccccceecescscceescsseesseseecesueceecssceseesuceesesusececseuaeeecessseescessecsesnsseeeseeseeesa 4 11 4 3 3 Falcon Power On PrOoCedure cccccccccccccssscccsscvsccevseseecesseseecsceseususeecessssescsssecsecessesesenseeeae 4 11 4 3 4 Power On Status Checkicnoniosa da idni iii 4 12 4 3 5 TCDD SCV COM a dat 4 13 4 4 POWER OFF PROCEDURE s ccssssesssscesssesscecesecesscessaececsecesceceeceesssesssesesuecesseeesssessssecseecssssesessesetseses 4014 CHAPTER 5 SUBSYSTEM MAINTENANCE AND UPGRADING ocuccccnocsnoccosooccnonconocconccconocono cacon 5 1 5 1 INTRODUCING SUBSYSTEM MAINTENANCE AND UPGRADING cooocconnnocccoconncocinnnacnnnnonananananacacananas IL 5 1 1 Mamtenan eroare A EAE E E TO E E T E ENAREN 5 1 5 1 2 General Notes on Component Replacement 0 ccscsssssseseesseesencenseeesceneesseseessenseeeeeesseneeneens 5 2 5 2 REPLACING CONTROLLER MODULE COMPONENTS csssscessesesseeceseeceseecesecesecesseeceneeseseecesseeseaeees 5 3 5 2 1 OOVETVICW EEEE APEE EEA EEEE ESTEE EA E A ETE T 5 3 5 2 2 Notes on Controller Module Maintenance cccccccccccccecsceceeecescecessececccesscsesssseescssseecececessecsas 5
82. ttery power level remains above 50 but its connection to the AC power source has been disrupted Message 4 Warning UPS Battery Low 50 Please shut down to protect data loss This message appears when the UPS battery power level has dipped below 50 of its charge capacity and the UPS has either been disconnected from the AC power source or the AC power source has been disrupted If the event triggered configuration has been enabled arrays using write back caching will be forced to adopt the write through mode When the UPS battery is restored to its full charge the original array operating mode will be restored Message 5 Warning UPS Battery Low 50 This message appears when the UPS battery power level has dipped below 50 of its capacity The default write policy will be changed from the default write back to write through Message 6 UPS Battery restored to safe level This message appears when the UPS battery power level has been restored to above 50 of its capacity The original array write policy will be restored Message 7 UPS AC Power Restored This message appears when the AC power supply to the UPS has been restored If the UPS battery power level is below 50 the write policy will remain as write through If the battery power level is above 50 the write policy will change from write through to write back B4 Uninterruptible Power Supply Appendix B Uninterruptible Power Supply B 6 3 UPS
83. ual Host Connection Correct Connection gt Subsystem ia Subsystem PW Setting Termination GFF Auto ense Terminator OFF Server The IN and OUT ports are separately connected to a server and a cascaded enclosure The auto sense terminator is automatically disabled and the firmware setting should be manually disabled The firmware default for SCSI bus termination setting is ON termination setting can be manually enabled or disabled on each channel Subsystem Connection and Operation The SCSI bus See the diagrams below for different accesses to the termination control More details about the Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual configuration process can be found in the SCSI to SATA RAID Subsystem Operation Manual or the RAIDWatch User s Manual located on the Product Utility CD Using the LCD Keypad Panel View and Edit Channels CHO Host ID 0 SXF 160M set SCSI Channel SCSI Terminator CHL 0 Disable Terminator Figure 4 5 LCD Keypad Navigation Flow Configuration over Hyper Terminal Hode Ip Defsynclk Defwid Tern cur cursynctk cursynctk ATT TT TOO A ETT 160 OMH ide L on 160 0mMHz wide view and edit scsi Id v i 1 5GHZ scs1 Terminator foe are TP a ES Driva AUTO SATA 1 56HZ SATA Figure 4 6 The Terminator Option on Terminal Screen From Main Menu select View
84. ual that came with the subsystem Please refer to this manual for further details RAIDWatch RAIDWatch is a Java based Graphical User Interface GUI that came with the subsystem and can be used to monitor the subsystem locally or remotely over TCP IP You can use the powerful Configuration Client or Notification Process Center NPC sub modules to keep you informed over a variety of communications methods such as fax pager e mail etc The installation and operation of RAIDWatch is fully described in the RAIDWatch User s Manual Please refer to this manual for further details LEDs Device status indicating LEDs are placed on all of the active components These LEDs inform users of the integrity of a given component You should become familiar with the different LEDs and be aware of their functions Audible alarm An audible alarm is present on the subsystem controller board and will be triggered if any of a number of threatening events occurs These events usually jeopardize the functional and operational integrity of the controller board and must be heeded at all times Events such as a breach of the temperature threshold will trigger the alarm and if an onsite subsystem manager is present the System Monitoring 3 1 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual manager should use either the LCD keypad panel or terminal software running on a PC to determine the cause of the alarm and take the appropriate corre
85. upport department of your reseller or distributor if you are not sure which memory module can be installed into the controller 2 The installed BBU and controller module must be removed prior to installing a new memory module Do this with care Sensitive components can be damaged during the process 3 The BBU module is hot swappable and can be independently swapped from the controller However as a safety precaution and just in case your memory still holds cached data it is recommended to remove the BBU module before handling the DDR RAM module If the BBU is supplying power to the memory when the DDR module is being removed damage will occur Step 1 Step 2 Step 3 Prepare an anti static work pad for placing a removed controller Use of an ESD grounding strap is highly recommended Remove the pre installed BBU module Use a Phillips screwdriver to loosen the retention screw that secures the BBU module to the enclosure chassis and carefully remove the module Carefully place the module for it contains Li ION batteries Do not drop it to the floor or place it near any heat source or fire Remove the controller module Remove the retention screws securing the controller s ejection levers using a Phillips screwdriver Using both hands simultaneously press the ejection levers downward until the controller is removed from enclosure chassis Hardware Installation 2 7 Falcon 24 Bay SCSI to SATA 2 Inst
86. ve the PSUs See Figure 1 5 Introduction Chapter 1 Introduction Figure 1 11 Cooling Module 1 3 Subsystem Monitoring The 24 BAY RAID subsystem comes with several monitoring methods to give you constant updates on the status of the system and individual components The following monitoring features are included in the subsystem 1 3 1 PC bus The following subsystem elements interface to the RAID controller over a non user serviceable I2C bus Disk drives drive failure output PSU modules Cooling modules Temperature sensors 1 3 2 LED Indicators The following active components all come with LEDs that indicate the status of the individual component RAID controller 4 LEDs 4 LCD keypad panel 3 LEDs Cooling module 2 LEDs PSU module 1 LED Introduction 1 13 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual 1 3 3 1 3 4 Drive trays 2 LEDs BBU module optional FRU 1 LED Firmware and RAIDWatch GUI Firmware The firmware FW is pre installed software that is used to configure the subsystem The FW can be accessed through either the front panel LCD keypad or a terminal emulation program that is installed on an external computer application server used as a management station RAIDWatch RAID Watch is a premier web based graphics user interface GUD that can be installed on a remote computer and accessed via standard Ethernet Audible Ala
87. y the OUT ports are used to cascade another subsystem Subsystem Connection and Operation 4 7 Falcon 24 Bay SCSI to SATA 2 Installation Hardware Reference Manual 4 2 3 Dual Application Servers and Daisy Chain RAID Subsystems Daisy Chained RAID Clustered Servers Figure 4 10 Cascaded Subsystems to Clustered Servers Procedure for Cascading RAID Subsystems 1 Connect the RAID subsystem to application servers Most host adapter cards provide VHDCI connectors Use VHDCI to VHDCI cables for host connection Connect host adapters and the SCSI IN ports on the RAID subsystem 2 If you wish to connect more than one subsystem use VHDCI to VHDCI cables to connect the SCSI OUT ports of the primary RAID subsystem one that is directly connected to servers and the SCSI IN ports of the next subsystem 3 The logical configurations e g logical drives created in the primary and the daisy chain subsystems occupy different ID LUNs on a host bus thus connected See the diagram below for details 4 8 Subsystem Connection and Operation Chapter 4 Subsystem Connection and Operation Daisy Chained RAID Clustered Servers ID6 ID1 IDO IDO ID1 SCSI Bus Channel 0 RAID SCSI Bus Channel 1 Figure 4 11 Daisy Chain Subsystems to Clustered Servers 1 2 3 4 5 6 In the diagram above the term logical drive is abbreviated as LD The host bus connect

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