Travelscene American Express Travel Agent User Manual
Contents
1. HOTELS AT KNOCKDOWN PRICES Travelscene American Express Travel Agent User Manual What am I learning The quickbeds com Travel Agent User Manual is designed to ensure agents set up their store correctly and are trained and competent at using the quickbeds com system in the following areas Store Log in Store Profile Set Up amp Agent Registration l Logging in to the site 2 Completing your store profile 3 Logging in to your store and registering as a consultant Using Quickbeds com l Making a booking and or quote 2 Converting or deleting a quote 3 Changing and or cancelling a booking Store Log In Store Profile Set Up amp Agent Registration Stage 1 Logging in to the site 1 Access the Quickbeds com site via the following address http travelscene quickbeds com store Stage 2 Completing your store profile To enable your store to earn commission you need to set up your Store Profile once before you can make bookings he Click on the Stores Join Here icon and complete your store details 2 Once you have completed this click on the Join Now icon 3 You registration will be sent to quickbeds com Support for review You will then get an approval email with in 24hrs and you can then start booking Stage 3 Logging in to your store and registering as a consultant Once you have been approved log back in using the above address and follow the steps below 1 Logon under your store u2. esired destination 3 Fill in the amount of adults amp children the booking if for Eg 2 Adults amp 2 Child 4 Click on the Search icon This will display your search results bringing up all the available properties in the region for the dates you selected Note Click on Need help to find a unknown destination or property You can also do a quick search by clicking on the appropriate icon on the right side of the screen School Holidays Events amp Hot Offers this will take you directly to these offers You can also use the advance search to search by accommodation type price facilities etc Complete the Booking or Quote 1 Click on the name of the property you would like to book This will give you all the property and room type details photos etc Hover over the prices to see inclusions 2 Click on the Room Type and Package you wish to book 3 Complete Guest Details special requests etc E mail address you fill in is where the email booking confirmation will be automatically sent Note to send the confirmation to two people use a between the addresses 4 To make a booking complete the relevant payment details and click Credit or to quote click the Quote icon this will store this information as a quote which can be activated at a later date This is a quote only and not a confirmed booking Note You can offer your client a discount on a booking Note the disco
3. se Bookings instead of Quote 3 Change a booking by clicking on the Modify icon and complete the necessary changes and any additional payment details OR 1 Cancel a booking by clicking on the Cancel icon Note The cancellation and amendment fees are retained by the agent as commission The agent can waiver these fees at their discretion YOU ARE FINISHED AND OFFICALLY QUICK IN BED Additional Information 1 For assistance with bookings or general enquiries contact Quickbeds Customer Support 1800 421 800 7 days a week 8AM 7PM Mon Fri AEST and 9AM 5PM Sat Sun AEST 2 You can access Statements amp Commission on your Bookings 24 7 in real time Click on the Statements icon after you login to your store 3 Keep your store profile up to date this is where your bank account username password and contact details are stored Click on Profile icon and amend and save as needed 4 Click on the Help amp Tips icons on each page for assistance and further instructions for each part of the booking www quickbeds com 9 617 3011 7130 617 3220 0778 157 ann street brisbane qld 4000
4. sing the Store ID amp Password provided then 2 Under the Add Consultant icon enter your details name email address phone and click on the Add User icon Do this for each consultant in your store 3 To enter the site ready to make bookings click on the Login icon next to your name This will take you to the quickbeds com Home page Note Ensure you register as above under your store so quickbeds com can track your bookings and pay your commission Make sure that this information is provided to the rest of the agency www quickbeds com 9 617 3011 7130 617 3220 0778 157 ann street brisbane qld 4000 HOTELS AT KNOCKDOWN PRICES Using quickbeds com The quickbeds com system is extremely simple to use you can make a booking fully confirmed within minutes Review the following points to ensure you are familiar with the system note there are also online Hint amp Tips to assist you Stage 1 Making a booking and or quote 1 Logon into the site under your consultant name as above 2 Click on the Make A Booking icon this will take you to the Search page Searching for a Property 1 Click on 1 of the 2 programs Either Year Round nominate check in date and of nights or Last Minute Note you can only quote on Year Round bookings 2 Select either one of the main regions by ticking it or use tick Other cities regions and scroll in the drop down menue for your d
5. unt will be deducted from your agent commission Click on the Continue icon to go to the Home page to make additional bookings Stage 2 Converting or deleting a quote You can convert a Quote to a Booking by returning to the quickbeds com Home page and 1 Click the Review Bookings icon 2 Search for the quote you are after by choosing under type in the search box Quote and then choose by Date Booked or Date Stayed and the date and then choose the consultant who made the booking then click on Display Results This will retrieve the quote or quotes you are looking for click on the Confirmation Number to activate the Quote www quickbeds com 9 617 3011 7130 617 3220 0778 157 ann street brisbane qld 4000 HOTELS AT KNOCKDOWN PRICES Alternatively if you know the quote number put this in the search box and click the Display Results icon 3 Convert quote to a booking by clicking on the Convert to Booking icon or delete the quote by clicking on the Delete icon Complete any additional payment details if necessary 4 If there is no availability for quoted dates you will receive a warning Note Click on the Continue icon to go to the Home page Stage 3 Changing and or cancelling a booking You can change or cancel a booking by returning to the home page and 1 Click the Review Bookings icon 2 Follow Step 2 Above except choo
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