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the Admin User Manual 6.8

1. PC Activity Alerts 2 The PC Activity Alerts button will take you to the PC Activity Alerts screen where you i can set up email alerts for set keywords in chats emails applications and web sites Relationship Profiler The Relationship Profiler button will take you to the Relationship Profiler screen where you can see to whom your users are talking to in emails and chat on regular basis User Manual 10 BeAware Corporate Edition Admin Console x TAscentive BCE Reports The BCE Reports button will take you to the BCE Reports screen where you can see the ti consolidated reports based on the monitoring information Settings Following buttons are present under settings section User Management The User Management button will take you to the User Management screen where you can set up delete and manage users and monitoring accounts for BeAware System Settings The System Settings button will take you to the System Settings section where you m can set up your License Keys backups and set system messages Overview The Overview button will take you to the Overview screen where you can access shortcuts to the most common screens Overview Screen Right Side The right section of overview screen has following options View PC Activity The View PC Activity button will take you to the View PC Activity screen where you can see all of the recorded data that has been uploaded from the monitored machines Search Ac
2. Jump to 11 50 ee AR ee K Screen Capture 21 Relationship Detail Screen User Manual 3 BeAware Corporate Edition Admin Console Ascentive BCE Reports The BCE Reports has been designed to allow administrators to view various reports based on Applications Chats Emails Websites and Keyword alerts The following screen displays the view of BCE Reports La BeAware Server Admin d In As 5 Ascentive 7 BeAware Server Admin PC Activity BCE Reports BCE Reports give consolidated information of monitored data Applications Select the report you want to see Optionally select Machine name and or Windows ei h Username Set report period by selecting Date From and Date To Click Generate Report Chat Sessions to create the report 45 Emails Appii ahor CF Screen Captures Top Applications Executed E Top Application Users B Web Sites N Chats r Windows Sessions S Users Chatting Most Frequently 7 S Favourite Chat Clients W Search Activity S Top Chat Partners 07 04 2007 l Emails Ch PC Activity Alert d lt Ene S Users Most Frequently Using Webmail ahd L Relationship Top Mail Senders Profiler S Top Mail Recipients fy BCE Reports Websites E Top Web Sites Visited Settings S Top Web Sites Visitors a Keyword Alerts User Management 5 Top Keywords Registered for Alert System Settings S Overview A About Screen Capture 22 BCE Reports Screen All the optio
3. Set SMTP server settings for sending alert mails Note Only enter username and password if your outgoing SMTP server requires them Mail Server FP E mail Address PO SMTP Username CY SMTP Password PO Sere cos Screen Capture 19 Mail Server Configuration Here you need to set SMTP server setting for sending alerts mails e Mail Server Mandatory Field Enter the mail server address through which mail will be sent e E mail Address Mandatory Field Enter a valid email address which uses the SMTP server to send the mail e Username Enter username of that concerned machine e Password Enter password of that concerned username To save the record click on the Save button to cancel the record click on the Close button The setting is specifically based on keyword s that you specify in the keywords text box Select the category for which alert setting is being done i e Applications Chats Emails Web sites data For setting alert for any category first you need to click on the New button which is given on the bottom side of the window After clicking the New button you need to enter the following information in their consequent boxes Keywords Enter keyword s for which you want to set the alert e Email Address es Enter the email address es to which alerts should be sent e Select the category for which you are setting the alert After this click on the Save button which is given in the PC Acti
4. Settings si User Management System Settings de Overview ww About Legends Chat Email Jump to gi d Screen Capture 20 Relationship Profiler Screen The Relationship Profiler screen displays the following information Select Windows UserName Select Machine Name Select From Date Select To Date From date To date shows all Email and Chat transactions between two dates Select Category You must Select at least one category All or Email or Chat a All b Email Email communication of sender and receiver C Chat Chat between two people Click on Show You can see the selected information in table format From Windows User Name display To Total Total transactions between sender and receiver display Type gt Z gt Email and Chat transactions Recipient name display gt gt o Email or Chat category display User Manual 30 Ascentive BeAware Corporate Edition Admin Console Jump to Select 1 50 first 50 email or chat transactions display Select Email or Chat transaction and double click to View the content of that particular email or chat The Relationship Details window will be opened S Thu 11 02 2006 03 15 4 Thu 11 02 2006 03 13 3 Thu 11 02 2006 02 50 1 Thu 11 02 2006 02 49 0 Thu 11 02 2006 12 18 3 Wed 11 01 2006 09 59 Wed 11 01 2006 04 07 Wed 11 01 2006 03 15 Bad 117012006 TT
5. Profiler t BCE Reports Settings s User Management System Settings k Overview Qi re currentiy Your trial will expire in 5 days Please upgrade to registered P About version for unrestricted access rou will need to Add and Activate licenses for all BeAware Servers Administrators 0 Agents Screen Capture 28 License Manager Screen License Keys There are two types of License Keys o Server Activates the BeAware Server to allow uploading storage and viewing of data o Seat The seat account can be used as Admin or Agent Admin accounts allow full control of the BeAware system It allows for accessing the Admin application to view data make system changes and configure users Agent accounts only allow uploading Agents can not access the Admin application make any system changes or configuration changes The BeAware license keys are created by using the unique hardware configuration of the computer A license key activated for a particular computer cannot be installed on the other computer For example if you have taken a license of 10 Seat accounts and have installed the application on 10 computers you will not be able to use the application on the eleventh machine In case a machine with a license key goes out of order you need to call Ascentive sales representatives to get new license keys The server license allows you to install BeAware server application and Seat license allows you to in
6. Clicking on the Print icon opens an HTML page with Applications data that is currently displayed in the Application Screen You can save this as an HTML page Note Click on Time Received From Subject CC and Windows Username to sort the record User Manual 20 BeAware Corporate Edition Admin Console Ascentive Screen Captures Screen Captures tab displays all the screen shots on user s PC captured by BeAware BeAware Server Admin es o Fene BeAware Server Admin PC Activity Windows Username All Users lt Machine Name An Machines vi Applications E Chat Sessions f Emails B Applications E eg E Chat Z i en ie Websites y Wr View screen shots on user s PC captured by BeAware CW Screen Captures Web Sites r Windows Sessions Search Activity Gh PC Activity Alerts W Relationship Profiler BCE Reports Settings gh User Management System Settings Miche 09 Fri 1103 2006 01 26 49PM Miche ee es n Me Overview C3 Fri 1103 2006 01 23 49 PM Miche Click the image above for full screen Slide Show W About i C3 Fri 11 N3 2NNR 1254 25 PM Mih r s lt 5 Machine Name Michel User Name Michel Jump to 19 50 zj Capture Time Fri 11 03 2006 02 33 16 PM Screen Capture 13 Screen Capture Screen The Screen Shot tab displays the following information Time Captured Displays the date and time the screen capture was taken Machine Name Displays the target machine s na
7. K KKK 21 Screen Capture 14 2 SIGE SNOW cavecctisnccoeascecennesantedurasereeusientontacaimntbeeksaceoecexans 22 Screen Capture 15 Web Sites Screen ee xe ee K K 23 Screen Capture 16 Windows Session Screen c cece ce x K x eee KK K 24 Screen Capture 17 Search Activity Screen sesererrerererrrrererrererrrrrrerrrrerere 25 Screen Capture 18 PC Activity Alerts SCre n e 28 Screen Capture 19 Mail Server Configuration ccc cece cece eee eeeeeeeeeeeeeeeeneeaes 29 Screen Capture 20 Relationship Profiler Screen aaaaaanrrannnnnannnnnnnnnnnnsnsrnnnnrrnnnr 30 Screen Capture 21 Relationship Detail SCree n ccc cece eee e eee ee ee eens eeeeeeeeeneaes 31 Screen Capture 22 BCE Reports Screen 0 e e eK KK 32 Screen Capture 23 Report SettingS ccccce e e 33 Screen Capture 24 Top Web Sites Visited Report cccccceceseeeeeeeeeeeeeeeneeees 34 Screen Capture 25 User Management ScCreen aaaannunuannnnnnnnnnnennnnnsnnnnnsenrnnnene 35 Screen Capture 26 Password Screen raskare rende bedere kassan 36 Screen Capture 27 Save Message raunnnnnvnnnnnnnnnnnnnnnnnnennnnnnnnnnnnennnnnnnnnnnnnnunene 36 Screen Capture 28 License Manager Screen sseserererrererrererrrrererrrrerrrrrrerene 37 Screen Capture 29 Adding License see eee ee eee 38 Screen Capture 30 Activating LiCenSe sssesererrererrrrrrsrerrerrrrrrererrrrerrrrrrere 38 Screen Ca
8. Print icon opens an HTML page with Applications data that is currently displayed in the Application Screen You can save this as an HTML page Note Click on Time Sent To Subject CC and Windows Username to sort the record User Manual 19 BeAware Corporate Edition Admin Console x rens BeAware Server Admin dg In As BeAware Server Admin PO Activity Windows Username fanusers vi Machine Name Applications i B Chat Sessions f Emails CB Screen Captures View sent and received emails Supports AOL Yahoo MSN Excite Outlook ae Windows Sessions Search Activity B PC Activity Alerts Relationship Profiler t BCE Reports Settings s User Management System Settings dg Overview ACCEPT IT PLEASE w About Screen Capture 12 Email Screen Received Email 2 Received email Clicking on the Received email button allow you to view the mails received by the user The information displayed by clicking on received Email button is Time Received Displays the date and time the user received the mail From Displays the senders email address Subject Displays the subject of the mail which the user has received CC Displays the CC information of the email Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete All This button deletes all the entries for the selected filters and not just the listed entries e
9. Settings s User Management System Settings de Overview K About Screen Capture 4 Overview Screen Note When the user logs in to BCS Admin Console the Overview Screen is automatically displayed User Manual 9 BeAware Corporate Edition Admin Console x TAscentive Overview Screen Left Side The left part of BeAware screen contains PC Activity and Settings sections PC Activity Following buttons are present under this section Applications The Application button will take you to the View Applications Launched By User screen where you can view all programs opened by monitored users Chat Sessions The Chat Session button will take you to the Chat Session screen where you can view all recorded chats Emails sj The Email button will take you to the Emails screen where you can view all recorded sent and received email Screen Captures The Screen Captures button will take you to the Screen Captures screen where you can view screen shots of all monitored computers Web Sites rs The Web Sites button will take you to the Web Sites screen where you can view all web S sites visited Windows Session The Windows Session button will take you to the Windows Session screen where you can view all logins logouts start up and shut downs from all recorded users Search Activity The Search Activity button will take you to the Search Content screen where you can search recorded data by specific keywords
10. Web Sites Visited Settings Top Web Sites Visitor Py Keyword Alerts fi User Management Top Keywords Registered for Alert Date Fiom 08 02 2007 PC Activity Alerts Date To 08 03 2007 l System Settings ike Overview KV About Screen Capture 23 Report Settings User Manual 33 BeAware Corporate Edition Admin Console Ascentive The following screen shot displays the Top Web Sites Visited Report HeAware Server Admin B Chat Sessions Ag Emails CH Screen Captures hipe Wwiw mnayoctinic com heat R Web Sites http www google colnsearch ZE Windows Sessions http www hindust antimes com Ss S Search Actvity https loginJive comppsecure Ch PC Activity Alerts http digite 1 8080 digite Requ N t BCE Reports de Overview htp rogn ive com pprecure md5auth afte K http dags 9080 dgste Request h euel ameer E About Machine Name All Machines Windows Username john smith Date From 08 02 2007 Date To 08 03 2007 Screen Capture 24 Top Web Sites Visited Report Keyword Alerts BeAware allows you to view a keyword alert report The administrator can set keywords for application s web sites emails and chats Whenever the users use these words in applications mails web pages or chat BeAware notifies and reflects the status in this report The Keyword Alerts report shows the frequency of usage of these keywords User Management User Management man
11. activate the new category it will display the Active License dialog box Fill the required client information in the dialog box that is displayed L EO LE E Customer information required Fields marked with are mandatory Full Name EA ji Company f scenivelll address 1 551 Spy Ra Address 2 5 City Philadelhia SS State Ph adeipha sts S Zip Postal code han S Country United States of America st E mail Address smith ascentiveccom ss Phone Number Fax Number Lock your licenses to this hardware key 00 11 11 94 84 1F Hardware key Select the appropriate network card ID if server is using multiple network cards QK Gancel Screen Capture 30 Activating License User Manual 38 BeAware Corporate Edition Admin Console x TAscentive Enter all information above for whom the software will be registered to To ensure that no copies of the software may be shared with unlicensed users your registration is tied to the ID number of the network card installed on the machine By default the active network card is selected automatically If multiple cards exist in the machine select one of the cards to tie your license to If for any reason the card is removed permanently from the system you will need to contact your sales representative or vendor for replacement keys in order to use BeAware Once you have entered all of the information and selected t
12. amp Search Activity Fri 11 03 2006 02 31 06 PM au Miche Minha eb PC Activity Alerts E Fri 11 03 2006 02 14 45 PM Fri 11 03 2006 10 21 59 AM ehana ZP Fri 11 03 2006 10 19 49 AM ZP Fri 11 03 2006 10 19 42 AM Hapo 2Y Fri 11 03 2006 10 19 41 AM fr Fri 11 03 2006 10 18 52 AM Settings Zx Fri 11 03 2006 09 59 34 AM gh User Management i Fri 11 03 2006 09 58 47 AM r Thu 11 02 2006 10 05 01 AM fr Thu 11 02 2006 10 03 50 AM r Wed 11 01 2006 10 03 51 PM ar vow ZK Wed 11 01 2006 04 50 54 PM A About BP Wed 11 01 2006 04 50 15 PM BY Weed 11 01 90NK 14 49 14 PM System Settings Screen Capture 16 Windows Session Screen The Windows Session displays the following information e Startup or Shutdown Time Displays the date and time of the windows session on the user s machine Activity Displays the user s activities on monitored PC Machine Name Displays the name of the machine which the user is using Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete All This button deletes all the entries for the selected filters and not just the listed entries e Clicking on the Print icon opens an HTML page with Applications data that is currently displayed in the Application Screen You can save this as an HTML page Note Click on Startup or Shutdown Time Activity Machine Name and Windows Username to sort the record User Manual 24 BeAware Corpora
13. below the title Settings Click on Set Server Email Alerts button in Backup Restore window Clicking on Set Server Email Alerts button will redirect you to Server Alert window of System Setting Server Alert setting details display on your screen User Manual 42 BeAware Corporate Edition Admin Console HeAware Server Admin Logged In As e Fene BeAware Server Admin PC Activity Applications License Manager 19 Connection Status 2 Backup Restore Ascentive B Chat Sessions f Emails OM Screen Captures R Web Sites r Windows Sessions Search Activity P PC Activity Alerts Relationship ka Profiler t BCE Reports Settings Server Email Alerts Set up email alerts for server notifications and warnings To enable Save Alert button select at least one Alert category and enter email address Click Configure to set SMTP server settings for sending alert mails I Enable Email Alerts Database Free Space Below 20 MB R Server Disk Free Space Below 100 me T Backup Initiated Completed I Restore Initiated Completed Enter Email Address Add lt Send Alerts To gh User Management System Settings a Overview L About Delete Sulen Configure Screen Capture 33 Server Alerts Screen Before setting Server Email alerts click on the Configure button which is given in the bottom side of the window This image will be displayed Mail Server Configuration l
14. categories Windows Username Click on the Windows Username drop down list It will display the names of all users whose system is monitored by BeAware Select the desired Window s User Name from the drop down list Machine Name Click on the Machine Name drop down list It will display the names of all the machines monitored by BeAware Select the desired machine name from the drop down list For Applications data click on Applications as Search In category and fill in information for the following fields to build search criteria e Keywords Enter keyword s e Date From Select date from which the data is recorded User Manual 25 BeAware Corporate Edition Admin Console x TAscentive e Date To Select date up to which the data is recorded For Chats data click on Chats as Search In category and fill in information for the following fields to build search criteria Keywords Enter keyword s Date From Select date from which the data is recorded Date To Select date up to which the data is recorded Sent From Enter name of person who has sent chat message Sent To Enter name of person to whom the chat message has been sent For Emails data click on Emails as Search In category and fill in information for the following fields to build search criteria Keywords Enter keyword s Date From Select date from which the data is recorded Date To Select date up to which the data is recorded Sent From Enter name of person
15. is turned on For ease of data retrival some filtering sorting dropdown options are provided These are common to all of the sections of the View PC Activity Screen These are Windows Username Machine Name and J ump to Windows Username Click on the Windows Username dropdown list It will display the names of all users whose systems are monitored by BeAware Select the desired Windows User Name from the dropdown list It will display the data uploaded by the specified user only HeAware Server Admin e o Km BeAware Server Admin PC Activity applicati Windows Username All Users v Machine Name All Machines ipplications l Chat Sessions ty Emails CS Screen Captures Web Sites SP Windows Sessions Start Time Search Activity f Tue 10 31 2006 02 59 43 PM der Alerts E Tue 10 31 2006 04 35 02 PM Adobe Acrobat 7 0 OG Wed 11 01 2006 02 45 44 PM Adobe Acrobat 7 0 sri a Wed 11 01 2006 09 47 34 PM Adobe Acrobat 7 0 T Wed 11 01 2006 08 48 33 EN Adobe Acrobat 7 0 BH BCE Reports i Fri 11 03 2006 10 10 49 AM Adobe Acrobat 7 0 G Tue 10 31 2006 01 58 49 PM BCSAdmun Settings AA PA IPP LENAS DAG gh User Management Jump to 1 50 gt System Settings 1 50 Z Og Overview Program Location C PROGRAM FILES ADOBE ACROBAT 7 O ACROBAT ACROBAT EXE By About Time Opened Tue 10 31 2006 02 59 49 PM Time Closed Tue 10 31 2006 03 00 51 PM Duration 1 Min 2 Sac
16. select the scheduling options and click Set Rules button to take backup C Backup Folder Name Enter Folder Name which you want to appear where your backup of database is kept d Normal Backup Select Normal Backup for taking the backup and keeping the data in database e Delete data after Select this option if you want to delete the current working database backup after taking the backup f Auto Rename backup Select this option if you want system to automatically generate the folder name with backup folder name if you do not enter Backup Folder Name date Folder to be stored on the disk with date and 20060904 173403 g Set Rules Click on Set Rules This will save the Rules specified by you for Normal Backup h Backup Now Click on Backup Now to carry immediate backup Your folder contains database files to be stored on the disk i One Time Select One Time Select the Date on which you want the backup Select the Time at which you want the backup Recurring j Recurring Select this option if you want to take database backup on different User Manual 4 BeAware Corporate Edition Admin Console x TAscentive frequency and time Click on Change Recurring Schedule window opens Select Daily or Weekly or Monthly Daily Select Every Select Occurs at Click on Set Daily backup automatically take place on selected days Time Weekly Select Every Select Day box Select Time Occurs at Click on Set Weekly backup automatical
17. who has sent chat or email message Sent To Enter name of person to whom the chat message has been sent Sent Mails Check this option to get sent mails Uncheck this option to filter sent to mails e Received Mails Check this option to get received mails Uncheck this option to filter received mails For Web sites data click on URLs as Search In category and fill in information for the following fields to build search criteria e Keywords Enter keyword s e Date From Select date from which the data is recorded e Date To Select date up to which the data is recorded Now click on Start Search button to begin search To clear current search criteria click on New Search button Search Result The recorded data that matches the specified search criteria gets displayed in the Search Result segment of Search Activity Screen If the search result is for Applications category then following information gets displayed e Start Time Displays the date and time the user started the application e Application Displays the name s of the applications launched by the user e Windows Username Displays the logged in user s name on the target PC at the time of monitoring On selecting an item from the search result list following information gets displayed Program Location Displays the location where the application is stored Time Opened Displays the start time of the application Time Closed Displays the close time of the applicat
18. 7 ee ee ee ere 7 Settings For Advanced USESS cccccccccce cece ee eee e eee e eee eee e ee eden nn DEES ESSE EE EE EdD S EEE EEE SESE SHEE SESS GE SEEEEE EEE EEE ES 8 Overview 1 9 10 8 e e e e eK 9 Overview Screen Left SIdG cece cece eee e nee eee e EEE rriren rrr otr rr errr EE EE SEES EEE SSCS EErEE REEE EEE ESSE EEES 10 I PTT 10 Pee Tes ON TTT 10 Gs SJ ee Tn eT ee ee SENER 10 Er 10 NNN EE er ee ee ee ee ee eer 10 UO I TH 10 Windows SESSION cc cece eee ene E EEE EE EEE EEE ttr EE DEE EEE EDD D EEE ESSE DEES EEE SEED EEE SESS DEERE EEE EE EEE EES 10 TN 10 Fr vv4v4v4v4v4v4v4v4v4vrr do tetetedateapieevtoteerhetiteatee ee ee eke teen eee cease 10 PN PONTA nen ouen cose ges oateuueuaegucaeeaucsuscue 10 BERN 11 SEE 0 EEE EE 11 User Manageme NE tcc eet eter E e e AA EAE 11 System SENGS REE ERER REEERE 11 ONE 8 EN eee ee 11 sn ee 11 VP NN reie i iia E EE E EEEE EEE 11 Eae AT 11 PC ACHIV AIEO aa AA R 11 Resi ge Proe TTT 11 BOE REDOT aaa A E E 11 FE MER 12 System SettingS eee e 12 costo cio 13 os a o lt r re re ree rere 15 NNN 16 SENNEP E T E EA 18 0 EE 19 EN NE RR 21 CUS e EE ERE NE ER RE NE NE 23 Windows SesSSiOn eee ee 24 Siete e aKT EE EE TE EE ee eee 25 See Ge EE EEE EE EE 25 ETTE NN 26 FK NE NA 28 PC Activity Alert NNN 29 Relationship Profiler Losvar ae dekade dekadanse ermserasitllejede 30 BCE Reports cs 32 ITI ETT E 32 NNN 34 ENN NN 35 Save TNA eda 35 DAN 36 ay tem Se
19. 8 Database Username 8 Delete 17 18 19 20 21 23 24 36 39 Description 35 Duration 17 18 26 27 E Email tab 19 Error 45 F filtering 13 First Name 35 From 6 20 27 User Manual Index J Job Title 35 Jump to 15 L Last Name 35 License Count 39 License Manager 37 38 39 Local Connection date time 40 Login 7 8 45 LOGIN SCREEN 7 M Machine Name 13 14 21 24 25 40 N Non Admin Users 35 P Page 13 Password 8 35 Pause Button 22 Play Button 22 Program Location 17 26 R Received email 20 27 S Save User Information 35 Screen Captures 10 21 22 Screen Names 18 26 27 Sent email 19 27 Serial Number 39 Server 1 6 8 35 38 39 40 45 Server Name 8 Settings 8 11 12 37 START 7 Start Time 17 26 Startup or Shutdown Time 24 Status 39 40 45 Stop Button 22 Subject 19 20 27 T Time Captured 18 21 23 26 27 29 Time Opened 17 26 Time Received 20 27 To 19 27 U User Management 11 12 34 Username 8 35 y Verification Key 38 39 View PC activity 13 W Web Sites 10 23 Window Username 13 17 18 19 20 21 23 24 25 26 27 29 Windows Username 13 17 18 19 20 21 23 24 25 26 27 40 46
20. BeAware Corporate Edition Admin Console x Ascentive User Manual BeAware Corporate Edition Admin Console Version 6 8 Ascentive LLC User Manual 1 BeAware Corporate Edition Admin Console x Fscentive gt Copyright Notice Copyright 2006 Ascentive LLC All Rights Reserved This document is protected by copyright law and internationals treaties Unauthorized reproduction or distribution of this document or any portion of it without prior permission from Ascentive LLC may result in severe civil and criminal penalties and will be prosecuted to the maximum extent possible under the law Trademarks Ascentive the Ascentive logo and BeAware are trademarks of Ascentive LLC AIM and AOL are registered trademarks or trademarks of America Online Microsoft Windows MSN MSN Messenger Outlook Outlook Express Hotmail and Internet Explorer are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries Yahoo and Yahoo Messenger are registered trademarks of Yahoo Inc IncrediMail is a registered trademark of IncrediMail Thunderbird is a registered trademark or trademark of Mozilla User Manual 2 BeAware Corporate Edition Admin Console x TAscentive Table of Contents Copyright Notice SSK 2 Trademarks trinet rtre t nrrt trr rr Sr rrrSrAEEEAEEEEAEEESEEEESEAEEEEAEEEEREEESENEEE RNEER REEERE EEnnt 2 PADIS OF CONTENTS IEEE a 3 ss PP 6 What is BeAware Corporate Server ee e e e e 6 EE
21. INO EE SEE EEE EEE EEE EE NE PE 37 License 4 Wc 1 19 EEE EN NERE EEE ee 37 ToC a X f ce 37 lI Wie PET tree er Tr ee er rT ee E eee 38 Gea Eeg ee TTT 39 BCU CSCO EE anc eae ane ae 40 TN 42 User Manual 3 BeAware Corporate Edition Admin Console x Ascentive Troubleshooting Index oo cece eae User Manual BeAware Corporate Edition Admin Console x TAscentive Table of Screen Captures Screen Capture 1 Getting Started ccc cece cece eeeee esses eee eeeeeeegaeeeeeeeeeteeegags 7 Screen Capture 2 Login Screen css e e e e e 7 Screen Capture 3 Server Settings Advance USers arrranannnavnnnnrrnnnnnnsssrnnnrrrnne 8 Screen Capture 4 Overview SCreen cccccccee cece K KKK 9 Screen Capture 5 Filters Windows User Name ccccceeeeeeseeeeteeeeeteneeetenenegs 13 Screen Capture 6 Filters Machine Name ccececeeeeeeeeeeeeeeeeeeeeeeeeeeseeteaeguees 14 Screen Capture 7 Filters JUMO TO csscscavnnnewsvide dasiecgeancuedtacniedavaceanahdeweuttnesteadues 15 Screen Capture 8 For Saving amp Printing xs sexe xe xx cece KK 16 Screen Capture 9 Application Screen ee x x K K K 17 STEN Capture 10 SAS TN 18 Screen Capture 11 Email Screen Sent Email ccc cece cee eee eee e ee eeeeeeeeeeeeeeees 19 Screen Capture 12 Email Screen Received Email cccccceseeeeeeeeeeeeeetteneneees 20 Screen Capture 13 Screen Capture Screen e e x ec K e
22. Log Michel Settings 9 r 44 ean 44 05 47 Abd Las 1 heas E eas ML dal fah ash LK I lt s User Management amini System Settings E Selected URL a Overview http www kotak com K About Screen Capture 15 Web Sites Screen The Web Site window displays the following information Time Captured Displays the date and time the user visited the specific web site Web Site Visited Displays the address of the websites which were visited by the user Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete all This button deletes all the entries for the selected filters and not just the listed entries e Clicking on the Print icon opens an HTML page with Applications data that is currently displayed in the Application Screen You can save this as an HTML page Note CIICK on Time Captured Web Site Visited and Windows Username to sort the record User Manual 25 BeAware Corporate Edition Admin Console Ascentive Windows Session Windows Session tab displays the information regarding user s login logout history HeAware Server Admin Logged In As 3 r s raans BeAware Server Admin va K PC Activity lt Windows Username An Users 7 Machine Name Applications Chat Sessions f Emails CW Screen Captures web Sites Sy Windows Sessions Startup or Shutdown Time 7 1 Activity Machine Name T Windows Usemame
23. NO Excite and Outlook BeAware Server Admin As BeAware Server Admin PC Activity lr Windows Username an Users 7 Machine Name All Machines v Applications EB Chat Sessions L 0 Emails G WeStes f Apka 8 Ge amp View sent and received emails Supports Outlook CB Screen Captures Web Sites ay Windows Sessions Search Activity Thu 11 02 2006 03 15 46 PM Pc Activity Alerts Relationship orm Thu 11 02 2006 03 13 34 PM fy BCE Reports Thu 11 02 2006 02 50 15 PM S Thu 11 02 2006 02 49 00 PM Settings Thu 11 02 2006 12 18 36 PM gh User Management Jump to 19 50 System Settings Pl Overview Kal About Screen Capture 11 Email Screen Sent Email The Email window displays the following information 1 Sent email Clicking on the Sent email button allow you to view all the mails sent by the user The information displayed by clicking on sent Email button is Time Sent Displays the date and time the user sent the mail To Displays the receivers email address to which the mail was sent Subject The subject displays the subject of the mail which the user has sent CC Displays the CC information of the email Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete All This button deletes all the entries for the selected filters and not just the listed entries e Clicking on the
24. Screen Capture 5 Filters Windows User Name User Manual 13 BeAware Corporate Edition Admin Console Ascentive Machine Name Click on the Machine Name dropdown list to display the names of all the machines monitored by BeAware Select the desired machine name from the drop down list It will display the data uploaded from that specific machine only These filters can be used in combination to display the most relevant information as required by you Beware Server Admin Logged In As L E entie BeAware i admin IT Server Admin w Er mw a E wee PC Activity Applications Gl Chat Sessions f Emails CR Screen Captures g Web Sites r Windows Sessions Search Activity Tue 10 31 2006 02 59 49 PM P EDR Tue 10 31 2006 04 35 02 PM or S Wed 11 01 2006 02 45 44 PM oe 79 Wed 11 01 2006 09 47 34 PM OG Wed 11 01 2006 09 49 33 PM Ba BCE Reports G Fri 11 03 2006 10 10 49 AM Tue 10 31 2006 01 58 49 PM Settings 7 4009 nee AL EAA P 4 i a lt i gt gh User Management Jump to 1 50 lt System Settings g Overview Program Location C PROGRAM FILES ADOBE ACROBAT 7 0 ACROBAT ACROBAT EXE About Time Opened Tue 10 31 2006 02 59 49 PM Time Closed Tue 10 31 2006 03 00 51 PM Duration 1 Min 2 Sec Screen Capture 6 Filters Machine Name User Manual 14 BeAware Corporate Edition Admin Console Ascentive Jump to Click on the Jump to dropdown list to display the s
25. Screen is empty Check that the network card is working properly If possible remove and reinsert network card Try restarting the machine The users list is not displayed in Server Status Screen Please try restarting BCS Admin Console Registration key could not be created Current Windows user must have rights to modify registry User should login with appropriate credentials Files containing screen captures are in compressed form Decompression fails because of failed Activex control s registration Reinstall BeAware Server application If Login fails 1 Check the cable connecting the server and the client machine 2 If this doesn t solve the problem then restart the BeAware service on the server machine Server is not available 1 Check the cable connecting the server and the client machines to the network 2 If this doesn t solve the problem then restart the BeAware service on the server machine For additional support for your software please visit our support site at http www ascentive com support new User Manual 45 BeAware Corporate Edition Admin Console A Activate 38 45 Activity 9 10 11 13 24 Admin 1 8 9 35 36 39 45 Admin Users 35 Agent 39 Application 10 17 26 Application tab 17 Ascentive 1 2 C CC 19 20 27 Chat tab 18 Client Type 40 Client Version 40 compatible 6 D Database Password 8 Database Server Name
26. activities on various client machines which are monitored by BeAware This tool is also used to manage users and licati Applications update system settings 2 Chat Sessions Emails Screen Captures Web Sites Windows Sessions Search Activity PC Activity Alerts Relationship View PC Activity Select this option to view the chats e mails screens applications used websites visited and windows sessions Search Activity Select this option to locate for the applications used chats e mails and the websites visited which satisfy specified search criteria PC Activity Alerts Profiler Select this option to set email alerts which will be sent in case certain keywords are found in the monitored activities G L F C r eg t BCE Reports P Relationship Profiler Select this option to know the frequency of chats and mails sent by one client to other clients You can also see the chat and mail contents BCE Reports Go to this page to select reporting options and display reports about the monitored data User Management Go to this page to manage BeAware server users You can create administrator and non administrator users update the details of users or delete them in this System Settings Select this option to manage client licenses and to see which clients are currently connected to BeAware server You can make settings for backup restore of data You can set email alerts for backup restore process
27. ages BeAware server users User Manual 34 BeAware Corporate Edition Admin Console x Fscentive gt BeAware Server Admin dag gt Keceme BeAware Server Admin ey a Manage BeAware Server Users a Applications Select Username for details Fields marked with are mandatory OR Chat Sessions semame GI Username iy emai SER a user CW Screen Captures First Name _ admin EEG Web Sites m L r Windows Sessions Last Name W Search Activity Job Title E PC Activity Alerts E mail amp Relationship Profiler Description t BCE Reports Settings gh User Management 2 Admin Users Users that can login into Server Admin Console and upload information System Settings ide Overview 2 Non Admin Users Users that can only upload information Ka About Screen Capture 25 User Management Screen Create New User Clicking on New button allows you to create a new BeAware user You can also enter the user s information in the following given fields Username Enter username for the user Password Enter the Password for the user First Name Enter First Name of the user Last Name Enter Last Name of the user Job Title Enter the Job Title of the user Description Enter description for the user You can create two types of users which are Admin Users These users can login into Server Admin Console and view the uploaded information Non Admin Users T
28. ate Edition Admin Console x Ascentive Getting Started START gt PROGRAMS gt ASCENTI VE gt BCS ADMIN CONSOLE Please Note When using BeAware for the first time you will need to activate your License Keys in order to use the software in unrestricted mode Please see the License Manager Section on page 33 Until you activate your keys you will not be able to record any remote computers will have restricted access to the Admin T Accessories E Adobe Photoshop C52 E CorelDRAW Graphics Suite X3 5 Ascentive p Cyberoam Chent for Corporate k fag Learning Essentials b Microsoft Visual SourceSafe K Q Set Program Access and Defaults fan Mozilla Firefox b b b WE windows Catalog E Nero 7 Essentials E Winamp tp Windows Update E Acrobat Distiller 6 0 Adobe Acrobat 6 0 Professional A MSN Messenger 7 0 W wordweb ar far Windows XP Professional Screen Capture 1 Getting Started Login Screen BeAware starts at the LOGIN SCREEN as shown below BeAware Server Admin P Enter Username admiri Enter Password Login Cancel Settings Screen Capture 2 Login Screen User Manual 7 BeAware Corporate Edition Admin Console x TAscentive Enter the Username and Password and click on the Login button This will enable you to login to the BeAware Admin Console Settings For Advanced Users Click on Settings button if you want to open the BeAware Server Configuration dialog The system by def
29. ault is set for connection to the server that has been used for deployment Note We recommend using the default settings to ensure BeAware functions properly o a rss S BeAware Server Configuration Settings i xi Please provide BeAware Server information to get connected Database Server Name kim BCS Database Username sa Database Password Server Name kim Apply Cancel Screen Capture 3 Server Settings Advance Users Please provide the following BeAware Server information to connect to the Server Database Server Name Enter Database Server name that you want to connect to Format of the settings is as follows SERVERNAME BCS Database Username Enter Database Username for the server that you want to connect to Database Password Enter Database Password for the server that you want to connect to Server Name Enter name of the Server that you want to connect to Click on Apply button to complete the BeAware Server Configuration settings User Manual BeAware Corporate Edition Admin Console Ascentive Overview Screen The Overview Screen contains shortcut to all of the tabs under PC Activity amp Settings By default this screen is displayed whenever you log in These shortcuts provide you with one click access to all of the recorded information of the monitored machines BeAware Server Admin Ascentve BeAware Server Admin PC Activity BeAware Admin Console is used to view
30. d Tue 10 31 2006 02 59 49 PM Time Closed Tue 10 31 2006 03 00 51 PM Duration 1 Min 2 Sec Screen Capture 9 Application Screen The application window displays the following information from the monitored machine s e Start Time Displays the date and time the user started the application e Application Displays the name s of the applications launched by the user Windows Username Displays the logged in user s name on the target PC at the time of monitoring Program Location Displays the location where the application is stored Time Opened Displays the start time of the application Time Closed Displays the close time of the application Duration Displays the duration of the application execution Delete This button deletes the selected record Delete All This button deletes all the entries for the selected filters and not just the listed entries e Clicking on the Print icon opens an HTML page with Applications data that is currently displayed in the Application Screen You can save this as an HTML page Note Click on Start Time Application or Windows Username to sort the records User Manual 17 BeAware Corporate Edition Admin Console x TAscentive Chat The Chat tab displays all of the chats recorded for the user BeAware monitors all chats done by the user BeAware supports AIMO AOL MSNO and YahoooO HeAware Server Admin gene x Kecentive gt BeAware Server Admin PC Activity Window
31. he network card to lock your license to click OK button to activate the category Confirmation of the activation will be displayed immediately Activated license key is indicated by an open lock icon U Delete Press on Delete button to delete the license key that is added but not activated There are three categories of License Manager which are Server Add license for the Server Only one server license can be added Admin Add Licenses for the admin console application Agent Add Licenses for the BCS Agent Product License Manager displays the following information Serial Number Displays the serial number entered for the concerned server admin or agent The close Lock icon displays that the category Serial Number is not activated The open Lock icon displays that the category serial number is activated Verification Key Displays the verification key that has been allotted to the concerned server admin or agent e License Count It displays number of licenses allotted to a particular category Connection Status User Manual 39 BeAware Corporate Edition Admin Console x Kscentive gt ReAware Server Admin x Focene BeAware Server Admin PC Activity Applications S license Manage G Connection Status 3 Backup Restore B Server Alerts Oi Chat Sessions I BeAware Corporate Server Connection status 43 Emails Shows all machines that have connected to the BeAware Server and their current status GR Scree
32. he senders email address Subject Displays the subject of the mail which the user has received CC Displays the CC information of the mail Windows Username Displays the logged in user s name on the target PC Note Click on Time Sent From Subject CC and Windows Username to sort the records 3 If both Sent Mail and Received Mail option of Search Criteria is selected Time Sent Received Displays the date and time the user sent the mail To Displays the receiver s email address to which the mail was sent From Displays the sender s email address Subject The subject displays the subject of the mail which the user has sent CC Displays the CC information of the mail Windows Username Displays the logged in user s name on the target PC Note Click on Time Sent To From Subject CC and Windows Username to sort the records On selection an item from the search result displays an email message If the search result is for URLs category then following information gets displayed e Time Captured Displays the date and time the user visited the specific web site e Web Site Visited Displays the address of the websites which were visited by the user e Windows Username Displays the logged in user s name on the target PC On selecting an item from the search result list displays the entire URL Note Click on Time Captured Web Site Visited and Windows Username to sort the records User Manual 27 BeAware Corpora
33. hese users can only upload information They cannot login to the admin console Save User Information Save User Information To save the data of the new user click on Save User Information button A dialog box will appear to confirm the password User Manual 35 BeAware Corporate Edition Admin Console x Ascentive Confirm password tn Please re enter your new password mn OK Cancel Screen Capture 26 Password Screen Enter the password and Click on OK It will display the following message BeAware Server Admin Console xj J User information saved Screen Capture 27 Save Message The information entered for the new user gets saved and the user is listed in the Users list Delete User Delete To delete the record select any user and CliCK on the Delete button The user will be deleted from the user group Note At least one Admin User is mandatory It cannot be deleted User Manual 36 BeAware Corporate Edition Admin Console Ascentive System Settings License Manager Os BeAware Server Admin Ha tAscentve BeAware Server Admin PC Activity Applications Lcente Manager 19 Connection Status G Backup Restore B Server Alerts Gi Chat Sessions Product License Manager j Emails License Category Select the Licen OG Screen Captures v Senal Number Vei afon Key License Court Web Sites L gt Windows Sessions Q Search Activity D pC Activity Alerts amp Relationship
34. ion Duration Displays the duration of the application execution Note Click on Start Time Application or Windows Username to sort the records If the search result is for Chats category then following information gets displayed Time Captured Displays the date and time the user started the chat session Screen Names Displays the chat screen names of the user Duration Displays the duration of chat sessions Windows Username Displays the logged in user s name on the target PC On selecting an item from the search result list displays the chat message User Manual 26 BeAware Corporate Edition Admin Console x TAscentive Note Click on Time Captured Screen Names Duration and Windows Username to sort the records If the search result is for Emails category then following information gets displayed 1 If Sent Mail option of Search Criteria is selected Time Sent Received Displays the date and time the user sent the mail To Displays the receiver s email address to which the mail was sent Subject The subject displays the subject of the mail which the user has sent CC Displays the CC information of the mail Windows Username Displays the logged in user s name on the target PC Note Click on Time Sent To Subject CC and Windows Username to sort the records 2 If Received Mail option of Search Criteria is selected Time Sent Received Displays the date and time the user received the mail From Displays t
35. lide show e The user can view the slide in Normal Fast or Slow mode by selecting the desired mode from the drop down list given e The Screen Capture Slide Show gives the information on which day date and time the screen was captured e Buttons for Play Pause and Stop is given Play Button Pause Button Stop Button e Double click on the image shown in the slide show it will be displayed in full screen User Manual 22 BeAware Corporate Edition Admin Console x Kscentive gt Web Sites Web Sites tab displays URL of the web sites visited by user HeAware Server Admin Logged In As EE y a BeAware Server Admin e i r PC Activity lt lt lt Windows Username An Users Machine Name All Machines Applications Gi Chat Sessions g Emails Screen Captures C Web Sites r Windows Sessions Time Cap S 7 7 Web Sites Visited ch View web sites visited by user Search Activity Fn Vu J 2006 Ue 30 1 Fh J hitp wew kotak com Michel NE as Fri 11 03 2006 02 28 34 PM http chalain livejournal com 39332 html oo OU Fri 11 03 2006 12 05 35 PM _Aitps ctools umich edu access conte So salam Fri 11 03 2006 12 04 55 PM http www google co in search hizent Fri 11 03 2006 12 04 44 PM http www google co in fi SSE Reports Fri 11 03 2006 11 54 03 AM https www orkut com GLogin aspx Fr 11 03 2006 11 54 02 AM http www google co irn accounts
36. ly takes place on selected week Day and Time Monthly Select Monthly Day Select of Every month Select Time Occurs at Click on Set Monthly backup automatically takes place on selected day of month and time k Set Click on Set button Set Rules for Recurring Backup l Cancel Click on Cancel button Closes the Recurring Schedule window Note In Normal Backup Recurring Folder to be stored on disk with name date and system auto generated number e g Recurring20060831_162451 After successful database backup on disk you can delete database files from server You can again restore those files on database server Note Further Process is the same as Normal Backup System automatically creates database folder if you do not enter Backup Folder Name Folder to be stored on the disk with date and auto generated number E G 20060904_173403 Select box Click on Backup Now If your data is deleted from database server you can restore your database files on server and overwrite the data if any in database Click on Select folder Restore Folder window display Double click on selected folder Folder shows in source folder box Click on Restore Now Your database restores on Server Clicking on Reset button will remove the folder name from Source Folder field gt o gt Server Alerts The function of Server Alerts is to set up email alerts for server notification and warnings Click on System Settings
37. me Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete all This button deletes all the entries for the selected filters and not just the listed entries Slide Show Click on slide show to view the captured images in slide show e Clicking on the Print icon opens an HTML page with Applications data that is currently displayed in the Application Screen You can save this as an HTML page Note Click on Time Captured Machine Name and Windows Username to sort the record User Manual 21 BeAware Corporate Edition Admin Console Ascentive Click on Slide Show to view the captured screens in Slide Show mode Screen Capture Slide Show Slide iofssS ees Fri 11 03 2006 02 33 16 PM Click the image below for full screen view ehe dr ari by krad R s lte Ea E rik See CEE b update Fe saibro al remote computers Screen Captus Web Darre User Keira Pave Tesa Tred pompuien vr Ew AET Configure Monttoring and Uploach Settings N VAS 1 Brass E Cand arer Rar Sarv DE raant L he 7 F S Lipina karer Te Sara S Lope ere racdal DU zroas Sprin Thay boan P beis comm Ga MRS ANTS kar der RS uo klun OG vira ji Ha Une Fri Cut kel Er ee Varene PO EE F aciredy to Ehe haiena serue Lhe laden Primama i ms Pimy Sern Pray Post lo Screen Capture 14 Slide Show The user can set the following options while viewing the Screen Captures in the s
38. n it prints the currently selected image along with its details User Manual 15 BeAware Corporate Edition Admin Console Ascentive HeAware Server Admin a BeAware Server Admin PC Activity Windows Username al Users Machine Name All Machines Applications Chat Sessions f Emails CB Screen Captures Web Sites SP Windows Sessions GB Search Activity N Fri 11 03 2006 02 33 30 PM og an OG Fri 11 03 2006 02 33 00 PM BeAware Remote Setup Tool ilegge S Fri 11 03 2006 02 32 46 PM Outlook Express rein N Fri 11 03 2006 02 31 35 PM BCSAdmin OG Fri 11 03 2006 02 22 46 PM BeAware Remote Setup Tool By SCE Reports pn 11 03 2006 02 15 03PM Windows Explorer OG Fri 11 03 2006 01 50 19 PM BeAware Remote Setup Tool v Settings ri 44 Inne OA ANE P FAPNAC MN PN FM KEY CIO NER MUM TM IPY eve gh User Management System Settings Jump to 19 50 d Overview Program Location C WINDOWS EXPLORER EXE About Time Opened Fri 11 03 2006 02 33 30 PM Time Closed Fri 11 03 2006 02 33 32 PM Print Application Item 2 Sec Print Applications Summary j AN LOS i L EE e E HETE mm EE Screen Capture 8 For Saving amp Printing In window of Applications Chats Emails you will get this print button with magnifying glass and on clicking the button it will display two menus One for Print Application Item and other for Print Application Summary Select the menu desired by you In wind
39. n Captures Machine Name Windows Username Cert Type ChentVersion Last Connection date time St Web Sites v ANGELO angelo m fk Agent 68 Thu 08 02 2007 05 33 21 PM Sy 4 ANGELO angelom L de E 9 i FJ Windows Sessions Search Activity cE Pc Activity Alerts CG Relationship Profiler fy BCE Reports Settings C User Management System Settings de Overview W About Legends af Success x Failure p Admin Console A Corporate Agent Screen Capture 31 Connection Status Screen To see the connection status click on the Server Status tab it will display the following information Machine Name Displays the machine name of the user Windows Username Displays the logged in user s name on the target PC Client Type Displays the category of the user Client Version Displays the version number of the application which is installed on client s machine e Local Connection date time Displays the information on which day date and time the client get connected to server e Status Displays the status of monitored machine Backup Restore Backup Restore facility allows you to store data from database server to your hard drive You can also restore data from the hard drive to database server Click on System Settings below the title Settings Click on Backup Restore you see the below screen User Manual AO BeAware Corporate Edition Admin Console BeAware Server Admin Logged In A
40. ns in the dialog box are disabled unless you select any report option from the displayed options Viewing Reports You can easily view the selected report in BeAware Application It allows you to view reports based on applications chats Emails Websites and Keyword Alerts Applications You can view reports on Top Application Executed and Top Application Users The Top Applications Executed report shows you the five most accessed applications in the selected duration The Top Application Users report shows the users that accessed maximum applications Chats The Chats report section allows you to view reports on Users Chatting Most Frequently Favourite Chat Clients and Top Chat Partners The Users Chatting Most Frequently report will show you the users who are chatting most frequently It will show you maximum five users User Manual 32 BeAware Corporate Edition Admin Console x TAscentive The Favorite Chat Clients reports displays the chat clients used for chatting BeAware supports MSN Yahoo and AIM The Top Chat Partners report shows the chat partners chatting frequently Emails You can view Users Most Frequently using Webmail Top Mail Senders and Top Mail Receivers reports The Users Most Frequently using Webmail report shows the users using webmail most frequently The Top Mail Senders report shows the users sending the mails most frequently The Top Mail Receivers report shows the users receiving mails most frequen
41. option Restore I nitiated Completed If you want to get alert through email after the Restore process is Initiated and Completed select this option Enter the Email Address to whom you want to send the alert and click on the Add button the same email address will be displayed on the Send Alerts to box After this click on the Save Alert button which is given in the Save Alerts window If you want to delete any of the email address which you have already entered click on that particular email address in send Alerts to box and click on the Delete button which is on the Server Alerts window Note Email alert will also be sent when license count is insufficient for connected PCs User Manual 44 BeAware Corporate Edition Admin Console Troubleshooting Error Failed to communicate with BCS Server Solution Error Server cannot be activated since no network ID Solution Cause Error Unable to retrieve user information Solution Error Failed to create Registration Key Solution Error Unable to decompress the screen captures Solution Cause Solution Error Error connecting to server Cause Solution Error Server Not Found Server connection can not be established 1 Check the cable connecting the server and the client machines to the network 2 If this doesn t solve the problem then restart the BeAware service on the server machine If H W key option of Activate License
42. ow of Web Sites Windows Session on clicking the print button with magnifying glass it will directly open the summary Screen of the same In window of Screen Capture on clicking the print button with magnifying glass it opens the selected Captured screen in HTML view Note Ifthe data list is blank then the print button with magnifying glass will not be displayed Applications The Applications tab displays the different applications launched by the monitored user You can select an entry from the list The details of the selected entry are displayed at the bottom of the Screen User Manual 16 BeAware Corporate Edition Admin Console x rens HeAware Server Admin aban BeAware Server Admin PC Activity Windows Username All Users Applications Ql Chat Sessions j Emails 9 Screen Captures Web Sites ZE Windows Sessions Search Activity OG Tue 10 31 2006 02 59 49 PM Tue 10 31 2006 04 35 02 PM Adobe Acrobat 7 0 OG Wed 11 01 2006 02 45 44 PM Adobe Acrobat 7 0 ne Wed 11 01 2006 09 47 34 PM Adobe Acrobat 7 0 GB Wed 11 01 2006 09 4933PM Adobe Acrobat 7 0 fig SCE Reports pn 1103 2006 10 10 49 AM Adobe Acrobat 7 0 G Tue 10 31 2006 01 58 49 PM BCSAdmin Settings P 7 470 8 FT mca PW PT A desia EEE EEE D PC Activity Alerts s User Management System Settings Program Location C PROGRAM FILES ADOBE ACROBAT 7 OVACROBAT ACROBAT EXE dg Overview f About Time Opene
43. pecified range of entries Each selection is broken down into 50 entries Selecting a range takes the administrator directly to the first record of the selected range Example Clicking on range 51 100 under Screen Captures will move to screen shots starting from 51 HeAware Server Admin Legged tn As Recents BeAware Server Admin pvr n PC Activity ications a Machine Name pplications Chat Sessions f Emails CW Screen Captures Web Sites r Windows Sessions Search Activity Tue 10 31 2006 02 59 49 PM Tue 10 31 2006 04 35 02 PM DB PC Activity Alerts Wed 11 01 2006 02 45 44 PM Alea f Wed 11 01 2006 09 47 34 PM OG Wed 11 01 2006 09 49 33 PM fy SCE Reports G Fri 11 03 2006 10 10 49 AM Tue 10 31 2006 01 58 49 PM Settings TF AO JANNE MENSA P nm lt gh User Management System Settings Program Location C PROGRAM FILES ADOBE ACROBAT 7 0 ACROBATY gt 1 100 About 151 200 KA xs Time Opened Tue 10 31 2006 02 59 49 PM 201 250 a Overview 251 300 Time Closed Tue 10 31 2006 03 00 51 PM Duration 1 Min 2 Sec Screen Capture 7 Filters Jump to Printing Information From BeAware For saving and printing the recorded information one print button with a magnifying glass is given in the below part of the screen This is common to all the sections of the View PC Activity Screen except Screen Capture Screen In Screen Capture Scree
44. pture 31 Connection Status SCEEN c cc e K K K KK 40 Screen Capture 32 Backup Restore Screen ccccccee eee e cece ee eeeeeesneeeeeeeeeeananags 41 Screen Capture 33 Server Alerts Screen eee 43 Screen Capture 34 Mail Server Configuration sssesererrerererrererrrrrrerrrrerrrrne 43 User Manual 5 BeAware Corporate Edition Admin Console x TAscentive Special Features BeAware Corporate Server records activity in a multitude of ways From Screen captures to Chats to email alerts No other program offers so many easy options for monitoring computers and Internet activity than BeAware Most of these special functions are configurable for example setting the image resolution of Screen Captures You will come to rely on BeAware and wonder how you were working without it What is BeAware Corporate Server BeAware Corporate Server acts like a surveillance camera for your organization It takes screen shots and records all the activities on the monitored PC It enables you to view the web sites visited Internet chats email sessions documents created applications used startup and shutdown times and games played by the user BeAware Corporate Server enables you to monitor your employees and achieve maximum productivity at work The BeAware system makes sure that you don t miss a thing BeAware is compatible with Windows 98 ME NT 2000 XP and Windows Server 2000 and 2003 User Manual 6 BeAware Corpor
45. s Ascentive admin UTE PC Activity BeAware Server Admin B Lense Manage Comecton Sas T Seve aen Database Backup and Restore Applications C Chat Sessions E Emails Screen Captures machine Web Sites pe GOstlOns Data Ascentive BCS Backup Search Activity Select type of backup operation t PC Activity Alerts Immediate Backup C Scheduled Backup Relationship Backup Profiler t BCE Reports Scheduler Backup Folder Name 28 2007 BACKUA Settings amp Noma Backup C Delete data after backup Set up or restore saved backups of your data The backup or restore process might take long time to accomplish for huge amount of data It might substantially slower down the Folder will be created on the server at C Documents and Settings All Users Application D User Management System Settings Auto rename backup folder name with date a Overview Backup Now About Restore Source Folder Select Folder Restore Now Screen Capture 32 Backup Restore Screen Reset Note Screen capture images are excluded from backup User should manually backup the images Normal Backup Process time E G One Time a Immediate Backup This option is for one time backup Select the option and specify the Backup Folder Name in the box and select backup options Click Backup Now to take the backup b Scheduled Backup This option allows you to schedule backups Select the option
46. s Username AllUsers vi Machine Name All Machines Applications Chat Sessions TH S geenCapues 16 WebStes f Emails B Ampication g CB Screen Captures Supports all the major chat clients like AOL AIM MSN and Yahoo web Site tynn r Windows Sessions Search Activity hi PC Activity Alerts Relationship Profiler BCE Reports a User Management Jurnp to System Settings a Overview KV About Moseter Screen Capture 10 Chat Screen The Chat session window displays the following information Time Captured Displays the date and time the user started the chat session Screen Names Displays the chat screen names of the user Duration Displays the duration of chat sessions Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete All This button deletes all the entries for the selected filters and not just the listed entries e Clicking on the Print icon opens an HTML page with Applications data that is currently displayed in the Application Screen You can save this as an HTML page Note Click on Time Captured Screen Names Duration and Windows Username List to sort the record User Manual 18 BeAware Corporate Edition Admin Console x Fscentive gt Email Email tab displays the information of all the Emails sent and received by the user BeAware supports all major email clients like AOL Yahoo MS
47. stall Admin and or Agent application on a computer You must activate your License Keys the first time you use BeAware If you do not activate your keys you will not be able to access the Admin application and no data will be allowed to upload from the monitored machines Each key is licensed for a set number of users for access If you have taken 10 seat licenses and installed the application on 10 specific machines the application will work only from those 10 machines User Manual 37 BeAware Corporate Edition Admin Console x Ascentive Note License keys are machine specific and the application will work from the machine where the license key was installed for the first time License Manager The License Manager allows registration of various categories of BeAware Corporate Server gt Select Category from the License Category drop down list gt Click on the Add button gt The BCS Key will be provided to you by the vendor U Add Click on Add button to enter License for selected category Add License dialog box will be displayed asking the user to enter the Serial Key and Verification Key for the new category Serial Key DA3BDE 3895F80FB2 Verification Key Cea4 5232 F22E 6049 aK Cancel Note Keys are case sensitive All characters must be entered exactly as shown Screen Capture 29 Adding License OK Click on OK button to register the new category QO Activate Click on the Activate button to
48. t F a EN Set SMTP server settings for sending alert mails Note Only enter username and password if your outgoing SMTP server requires them Mail Server E mail Address SMTP Usemame SMTP Password Screen Capture 34 Mail Server Configuration Here you need to set SMTP server setting for sending alerts mails e Mail Server Mandatory Field Enter the mail server address through which mail will be sent e E mail Address Mandatory Field Enter a valid email address which uses the SMTP server to send the email User Manual 43 BeAware Corporate Edition Admin Console x TAscentive Username Enter username of that concerned machine Password Enter password of that concerned username To save the record click on the Save button to cancel the record click on the Close button After that you need to perform the following settings Enable Email Alert Click on the check box of this option if you want to send Email Alert By default it is already selected Database Free Space Below If you want to get alert through email when database space goes below the capacity mentioned by you select this option Server Disk Free Space Below If you want to get alert through email when server s free disk Space go below the capacity mentioned by you select this option Backup I nitiated Completed If you want to get alert through email after the Backup process is Initiated and Completed select this
49. te Edition Admin Console Ascentive PC Activity Alerts The PC Activity Alerts displays PC Activity Alert Settings Screen r Dekwe ire Server ul 99 In As admin PC Activity G Applications GR Chat Sessions fy Emails J Screen Captures Web Sites Windows Sessions SE Search Activity di PC Activity Alerts VG Relationship Profiler BCE Reports gu System Settings ae Overview K About 2 Keene BeAware Server Admin Ee PC Activity Alert Settings Receive an email if unwanted activity is performed Click New to set up an alert Enter the keyword s your email address select the categories you want to monitor and click Save Select an existina alert to update or delete it Add or Edit an Alert Send alerts if following keywords are found Send alerts to these e mail Separate multiple keywords with comma address es o M l Search keywords in these monitoring categories Screen Capture 18 PC Activity Alerts Screen The PC Activity Alert Setting contains three segments Keywords Monitoring Categories and Email Addresses User Manual 28 BeAware Corporate Edition Admin Console x TAscentive PC Activity Alert Setting Before Setting PC Activity Alert click on the Configure button which is given on the below side of the window On clicking the Configure button you will get this window Mail Server Configuration
50. te Edition Admin Console x TAscentive Search Activity The Search Activity displays search result that matches the specified search criteria BeAware Server Admin 36 2 BeAware Server Admin PC Activity BeAware Activity Search re Select the area you wish to search and your search criteria click Start Search to display your Applications results EB Chat Sessions Search in Windows Username An Users l Machine Name All Machines l ae Emails Appicatons Search these Keyword s CW Screen Captures C Chats Separated by comma Date From 1070372006 v Date To 11 02 2006 Web Sites C Enah r Windows Sessions C URLs Sent From Sent To E F W Search Activity Chi PC Activity Alerts Relationship Profiler t BCE Reports Search Results Settings gh User Management Enter details in search criteria above and click Start Search button to begin your System Settings search a Overview wr About Screen Capture 17 Search Activity Screen The Content Search Screen contains two segments Search Criteria and Search Result Search Criteria The search is specifically based on keyword s that you specify in the keywords text box But before that we need to select the category for which the data has to be searched i e Applications Chats Emails Web sites data The data to be searched can be filtered on following two fields which are common to all search
51. tivity The Search Activity button will take you to the Search Content screen where you can search for keywords located in applications chats emails and web site addresses 7 PC Activity Alerts TE The PC Activity Alerts button will take you to the PC Activity Alerts screen where you can set up alerts for system messages and keyword alerts Relationship Profiler The Relationship Profiler button will take you to the Relationship Profiler screen where you can see which user is talking most of the times in emails and chats B BCE Reports The BCE Reports button will take you to the BCE Reports screen where you can see the consolidated reports based on the monitoring information User Manual 11 BeAware Corporate Edition Admin Console x TAscentive User Management The User Management button will take you to the User Management screen where you can set up user accounts for BeAware System Settings The System Settings button will take you to the System Settings screen where you can manage all of your system settings for BeAware User Manual 12 BeAware Corporate Edition Admin Console Ascentive View PC Activity Clicking on the View PC activity button opens the View PC Activity Screen It enables you to view the following items Applications launched Chats Emails sent and received Screens viewed Websites visited User s login logout and shutdown history and Private Time activations if this feature
52. tly Websites You can view Top Web Sites Visited and Top Web Site Visitors reports The Top Web Sites Visited report shows the most frequently visited web sites The Top Web Site Visitors shows the users visiting web sites most frequently Following are the steps to view these reports Click on the option of the report e g Top Web Sites Visited Select the Machine Name from the list Select the Windows username from the list Check Specify report period checkbox Specify the Date From and Date to in their respective text boxes Refer to following screen shot S vs BeAware Server Admin Logged in as o Keene BeAware Sorver Admin admin PC Activity BCE Reports BCE Reports give consolidated information of monitored data Applications Select the report you want to see Optionally select Machine name and or Windows Username Set report period by selecting Data From and Date To Click Ganerste Report to create the report Emails l Application j Machine Name an Machen l Chat Sessions 7 Screen Captures E Top Appicanons Executed 1 Top Application Users Windows Usemame john smith Web Sites E Chas i Windows Sessions Users Chatting Most Frequently mpecky report period IV El Favounte Chal Cheri Search Activity Too Chat Partners Emad User Most Frequently Using Webmad gt Relationship Top Mad Serden Profiler Top Mad kecgsents Reset Generate Report BCE Reports Webutei Top
53. vity Alerts window Once the record is saved it is displayed in the grid shown on the above part of the PC Activity Alerts window If you want to delete any one or all alert select that particular alert from the grid and press on the Delete button which is in the PC Activity Alerts window Note Click on Keyword Monitoring Categories and Email Addresses to sort the records User Manual 29 BeAware Corporate Edition Admin Console Relationship Profiler Relationship Profiler shows relationship of employee in an organization on the basis of their Email transactions and conversations Click on Relationship Profiler below the title PC Activity you see the following screen BeAware Server Admin Logged In As PC Activity Applications l Chat Sessions ne BeAware Server Admin View relationships through Profiler The Relationship Profiler shows you the relationships of people in your organization based on their emails and instant message chats Select Windows User or PC at your company to view specific Relationship Profile You ll see the most common senders and receivers of their chats and emails so you know who they are corresponding with most frequently Windows UserName fan Users Machine Name All Machines From 10 08 2006 To 11 07 2006 Category fan l Show dZ Emails 9 Screen Captures R Web Sites Windows Sessions Search Activity PC Activity Alerts Relationship Profiler ty BCE Reports

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