TPSK PRINTER SERIES USER MANUAL
Contents
1. 15 Sok External Dimen ioi saciar t 15 3 2 Housing features for ticket access coonocooooooocccncnnnncnnononononananaconaccccccccccccccccccnnss 17 33 Pap r LOA IO 17 3 4 CUTTER SYSTEM PAPER 4 4 4 1 0 1 19 4 RECOMMENDATIONS 2 5 20 a a 20 A DATA o PA O OO AI E N 20 EC Ln c 20 44 Print ead Cheam M 20 4 5 Ticket access Housing 20 46 Powersupply E A 20 TROUBLESHOOTING 20 TPSK Printer Series User Manual Page 3 21 Reference FDE 3107118 Issue A Axiohm 1 TECHNICAL SPECIFICATIONS The following table gathers the main characteristics of the printing unit 12 V Version 24V Version Printing method Static thermal dot line Static thermal dot line printing printing Paper loading Clamshell Clamshell Number of resistor dots Resolution 8 horizontal amp 8 horizontal amp Dots mm vertical2. l n 23 39 55 71 87 103 119 135 151 167 2 18 28 38 48 58 78 88 98 8 11 8 8 24 40 56 72 88 104 120 136 152 168 184 200 16 235 248 19 29 39 49 59 79 89 99 A9 B9 C9 D9 E9 F9 9 r1 Yli 4 25 41 57 73 89 105 121 137 153 169 185 201 217 233 249 0 1 2 3A 4A 5A 7 8A 9A AA BA CA DA EA FA th 10 26 42 58 74 90 106 138 154 170 186 202 18 234 250 0B 1B 2B 3B 4B 5B B 8B 9B AB BB CB DB FB 11 27 43 59 75 91 107 139 155 171 187 203 219 235 251 0 1 2 3 4C 5C 8C 9C AC BC CC DC EC FC 9 lt L l 1 Y 4 V 12 28 44 60 76 92 108 140 156 172 188 204 220 236 252 0D 1D 2D 3D 4D 5D 6D 8D 9D AD BD CD DD ED FD lt 2 13 29 45 61 77 93 109 141 157 173 189 205 221 237 253 0E 1 2 4E 5E 6E 8E 9E AE BE CE DE EF FE gt n 4 L o 14 30 46 62 78 94 110 142 158 174 190 206 222 238 254 OF 1F 2F 3F 4F SF 6F 8F 9F AF BF CF DF EF FF 1210 Alf o ly W ox 15 31 47 63 79 7 95 111 143 159 175 191 207 223 239 255 Note From to FA the characters are issued from the font ISO 8859 8 Hebrew Font TPSK Printer Series User Manual Page 13 21 Reference FDE 3107118 Issue A Axiohm 2 4 10 Status The printer status is returned after the reception of the ESC sequence Two different types of status are available With Esc v the printer returns the status of each sensor Wi
3. Axiohm TURNKEY PRINTING SOLUTIONS TPSK PRINTER SERIES 24 amp 12V USER MANUAL Reference 3107118 Issue A November 2004 AXIOHM 1 rue d Arcueil BP 820 92542 MONTROUGE CEDEX FRANCE Tel 33 1 58 07 17 17 Fax 33 1 58 07 17 18 www axiohm com Axiohm EVOLUTIONS Date Modifications 0502 Preliminary 10 02 11 04 A Addition of TPSK 12V version TPSK Printer Series User Manual Page 1 21 Reference FDE 3107118 Issue A The TPSK series is part of the Compact Kiosk printer family The wide range of temperature and humidity operating conditions allows integration to a system used indoors or outdoors The TPSK printers are turnkey units that contain the printing head the interface controller board the paper roll bucket and a cutter paper chute assembly to protect and display the printed ticket The main characteristics are Easy connection 12V or 24V power supply and serial interface Easy paper loading with a font printer door a bucket to set the roll of paper and a Clamshell system to easily set the paper under the print head Different ways to install the printer including a possible sliding system for sealing Compact size in which 4 inch paper rolls can be used Many information sent back to the host system such as jam low paper out of paper A specific cutter patented by Axiohm with which the ticket can be cut when the user pulls it This protects the ticket i
4. available only with vertical bar code Do not write if under 0 default value Note Command not available in code 128 GS O lt or gt Bar code orientation Or 0 Vertical bar code default value Or 1 Side printed bar code ladder bar code GS k lt type gt lt X gt lt data 1 gt lt dataN gt Selects a bar code generator and prints the bar code X number of characters to be printed type bar code EAN 13 EAN 8 Code 39 Codabar Monarch Interleaved 2 5 Code 128 A Code 128 B 10 Code 128 C Bar codes can be printed vertically or horizontally by using the GS O lt or gt command It is impossible to print any information at the end of the bars when you are in ladder bar code mode VOD 0 1 FW WN The printer will therefore only print the character sent when using a barcode with check sum This information is sent by the user and not calculated by the printer TPSK Printer Series User Manual Page 8 21 Reference FDE 3107118 Issue A Axiohm 2 4 5 Graphic Printing lt 11H gt lt datal gt lt data 24 gt Graphic mode The following 1 to 24 data byte are 8 2 bit bitmap data to be printed on a line To be compatible with the last printer each byte generates 16 dots every dot will be repeated GS lt FEH gt lt XXH XXH gt Enters in Full Graphic Mode 2 4 6 Full Graphic Printing Commands GS lt FEH gt Enters in full graphic mode 00nn nnnnb gt lt List of graphic byte gt Mode without comp
5. with minimum recommended power 75VA possible peak of 8 8A during 1 5ms or 12V 6A mean with minimum recommended power 75VA possible peak of 8 8A during 1 5ms The communication is serial RS232 with possible baud rate setting as described below TPSK Printer Series User Manual Page 5 21 Reference FDE 3107118 Issue A Axiohm 2 2 Baud Rate setting for RS232 communication If there is no jumper the RS 232 communication baud rate is 230 k Baud With one or two jumper the baud rate can be set as described in the following table 38 4 baud 115 2 baud 192 K baud 230 4 baud The default baud rate setting for TPSK is 115 2 K baud Important Note in addition to the jumper setting the printer must be reset to change the baud rate The baud rate can then be checked on the self test ticket 1 r1 Ls LIT b 5 2 pre m Jumper setting area MET i x 9 b Serial HE10 communication EIL E ff ee LM EN Eu NC TOLE Note All connectors should be SELV types in order to safety standards Safety extra low voltage New Roman 11 pt 2 3 Serial Pinout Pinout Description 42 O Z SLD Z e J 73 Recommended Connector HE10 10 points with locating and holding clips 3M ref 89110 0103HA or equivalent TPSK Printer Series User Manual Page 6 21 Reference FDE 3107118 Iss
6. 59 to 60 mm TPSK Printer Series User Manual Page 18 21 Reference FDE 3107118 Issue A Axiohm 3 4 CUTTER SYSTEM PAPER CHUTE The paper is fed into a chute The user can get the ticket end at the chute exit The user then cuts the receipt when he pulls on the ticket With this system on existing units the distance between the printing line and the cutting line is between 20 and 21 mm It is possible to print a header or footer of the next ticket in this area The chute hides the ticket from the user until it is fully printed the length of ticket with the existing TPSK is 4 inches With tickets shorter than 3 75 inches the user would not access the ticket end It 1s possible to print a ticket longer than 4 inches sensors and software provide security to avoid jam when the ticket 15 pulled during printing Chute length optimised for 4 inch tickets for ticket protection for ticket end access TPSK Printer Series User Manual Page 19 21 Reference FDE 3107118 Issue A Axiohm 4 RECOMMENDATIONS 4 1 Storage If the printer has been stored for a long time with paper set below the print head it may be necessary to re load the paper before operating 4 2 Duty cycle If the temperature 15 between 50 and 60 the duty cycle is 1096 10 ON 90 Off with a maximum printing time of 10 seconds If the temperature 1s lower than 50 the duty cycle is 20 with maximum printing time 10 seconds
7. A Axiohm EXAMPLES 1 To print a 5 Grey Line GS lt FEH gt lt 84H gt lt 1111 0000b gt lt AAH gt lt 40H gt 2 To print a half black line GS lt FEH gt lt 1101 1000 gt lt 00H gt lt 1111 1111 gt lt 40H gt 3 To Print 100 white lines GS lt FEH gt lt 1011 1111b gt lt C0H gt lt 10100101b gt lt C0H gt lt 40H gt 3 To print a line without compression and the same line with compression Aim print 3 lt 16H gt 2 lt 18H gt 2 lt 10H gt and end line with white dots We have twelve byte if uncompress method GS lt FEH gt lt 0000 0111b gt lt 16H gt lt 16H gt lt 16H gt lt 18H gt lt 18H gt lt 10H gt lt 10H gt lt 1100 0000b gt lt 40H gt We have 10 sequences of lt pattern byte gt GS lt FEH gt lt 1100 0011b gt lt 16H gt lt 1100 0010b gt lt 18H gt lt 1100 0011b gt lt 10H gt lt 1100 0000b gt lt 40H gt Notes 1 If you have less than 2 similar byte for a graphic line prefer the non compression subcommand 2 You can mix compression and non compression command for the same line Ex To print 3 similar byte and black remaining line GS lt FEH gt lt 0000 0011b gt lt 16H gt lt 16H gt lt 16H gt lt lt 1100 0000b gt lt 40H gt 3 During all compression mode you must not send ESC v OR ESC P OR ESC W sequence These control codes are real time interpreted consequently these codes will be manage during a graphic compression data flow 2 4 7 Paper Management ESC J n mm Forward feeds
8. Font Reset Note It is recommended not to use 10H to return the Command Codes to the default values but instead use the corresponding control codes Example OFH to cancel 0 12H Double Height Selects double height character printing 13H End of double height 15H Underlining Selects underlined character printing 18H End of underlined printing lt 1 gt Inverse Video Selects white on black printing Note inverse video printing may have an impact on the printing speed due to the high number of dots lighted per printing line lt 1 gt End of Inverse Video TPSK Printer Series User Manual Page 7 21 Reference FDE 3107118 Issue A Axiohm 244 Motor Brake Command ESC m Puts the motor into brake mode with a 30 seconds time out Print Directions GS T lt n gt Normal printing if n 0 180 deg printing if n 1 Bar Code GS A lt n1 gt lt n2 gt Selects X position of bar code X gt 0 X n1 256 n2 Default value 64 GS w lt mag gt Select horizontal size magnification of bar code mag number of dots per thin bar The ratio between thin and thick bar is 2 If you need a different ratio use GS W code GS W lt nthin gt lt nthick gt Select the width of the thin and thick bar in dots Default value 1 3 GS h lt nheight gt Selects height of bar code Height height in dot lines 1 lt N lt 255 Default value 120 GS t lt under gt Writes text under the bar code if under 1
9. Higher duty cycle may destroy the paper feed motor Printing is stopped by of a software security feature if the temperature of the print head becomes too high Printing will re start after cooling 4 3 Grounding The printer must be grounded This can be done either by setting it on a grounded metal support or by connecting its external chassis 4 4 Print head Cleaning This printer is designed with the print head facing down this avoid dust accumulation However in heavy duty condition or if the paper used has a poor quality it is recommended to clean the print head The print head is visible and accessible when the door is opened To clean the heating dots of the head use a cotton stick containing a solvent alcohol ethanol methanol or IPA but do not touch the print head with your fingers AXIOHM can provide cleaning kits ref CK60000A 4 5 Ticket access Housing features To maintain printer reliability the pressure on the Clamshell door must be limited In case of sealing needs make sure the pressure applied to the door 1 lower than 6 Ibs This pressure must be applied around the ticket exit chute Please contact Axiohm Technical Support for specific integration 4 6 Power supply The power supply should be 75 Watts or more particularly if a heavy duty 15 requested by the head reverse video wide black marks 5 TROUBLESHOOTING TPSK Printer Series User Manual Page 20 21 Reference FDE 3107118 Issue A Axi
10. en though paper path is check the sensor status clear and there is no visible jam If your application does not detect the status return or you cannot easily check them Make sure that all sensors are plugged in correctly Four connectors on the right side of the PCB from top to bottom 4 contacts 3 contacts 2 contacts with red wires 2 contacts with black wires Check the door switch for contact small mushroom switch on the left of the printer mechanism When applying pressure to the switch it should make a noise if it does not there is no contact and the switch may need to be replaced For replacement of this part call maintenance TPSK Printer Series User Manual Page 21 21 Reference FDE 3107118 Issue A
11. modulo reminder of integer division ex OxOB TPSK Printer Series User Manual Page 14 21 Reference FDE 3107118 Issue A Axiohm 3 MECHANICAL FEATURES 3 1 External Dimensions ERES 204 31 160 5 TPSK Printer Series User Manual Page 15 21 Reference FDE 3107118 Issue A The support for this printer needs to be U shaped to allow the paper roll bucket to protrude through The printer can be either fixed using a U shaped support and the two holes underneath the unit or free to slide with its guiding tabs for sealing issue if needed TPSK Printer Series User Manual Page 16 21 Reference FDE 3107118 Issue A Axiohm 3 2 Housing features for ticket access See section Recommendations 3 3 Paper Loading The following steps are needed to load the paper Open the door by pulling it Remove the core of the preceding roll if necessary Place the new roll Set the paper end through the door chute over the platen Close the door keeping the paper end tight to avoid a possible paper loop Pull the paper end to cut it the paper is loaded TPSK Printer Series User Manual Page 17 21 Reference FDE 3107118 Issue A Axiohm Maximum paper roll diameter 15102 mm low paper information will be sent with diameter lower than 40 mm Paper roll width must be
12. n 4mm 0 lt n lt 255 and goes to the beginning of the line Resets buffer executed in real time TPSK Printer Series User Manual Page 11 21 Reference FDE 3107118 Issue A Axiohm 2 4 8 Additional and Optional Features ESC R lt nset gt Selects the character set of the country default value 0 0 USA 2 Germany 6 7 Spain 8 9 Norway Ascii Character Code 23h 24h 40h SBh 5Ch 5Dh SEh 60h 7Bh 7Ch 7Dh 7Eh n 36 64 92 93 94 96 123 124 125 126 US A Q 3 1 France C S i 2 Germany 6 B 3 UK 4 Denmark I E 0 e 5 Sweden a A 6 6 Italy V 6 3 7 Spain Pt i 4 8 Japan y 9 Norway O A 10 DenmrkIl A 0 TPSK Printer Series User Manual Page 12 21 Reference FDE 3107118 Issue A 2 4 9 Character sets amp gt b d h 60 61 62 63 64 65 66 67 68 69 6A 6 6C 10 40 50 16 64 80 96 11 41 51 17 65 81 97 12 42 52 18 66 82 98 13 43 53 C S 19 67 83 99 14 44 54 20 68 84 100 15 45 55 21 69 85 101 16 46 56 86 amp 6 f V a 22 38 54 70 86 102 118 134 150 166 17 27 37 47 57 77 87 97 7 7 M 0 7 G
13. n a chute while it is printed The chute on the existing units is optimized for a 4 inch ticket length Please contact Axiohm for other needs Based on the TPSK mechanical amp hardware design the firmware can be customized to fit many applications If needed please contact Axiohm Representatives TPSK Printer Series User Manual Page 2 21 Reference FDE 3107118 Issue A Axiohm CONTENTS 1 TECHNICAL SPECIFICATIONS 2 one 4 2 INTERFACE BOARD 8 eee 5 NEED HP 5 2 2 Baud Rate setting for RS232 communication 1 1 1 eee eerte nne 6 23 T M 6 2 4 Available Control Codes Haz 7 2 4 1 Control acta 7 2 4 2 Command description format T 2 4 3 1 2 4 4 Motor Brake Command 04040 0 4 01 20001000000000000000000000000000000 8 2 4 5 Graphic ARTT 9 2 4 6 Full Graphic Printing 5 1 1 000 000 00000004 9 2 4 7 Paper lana PIED isis lala lied 11 2 4 8 Additional and Optional Features 20 0200 0 020 00000003020014 12 2 4 9 Character o PME RS o T 13 2 4 10 Pe M 14 3
14. ohm Paper loading The self test ticket is not Check if the printer is powered When the paper is printed Check if the paper end is tight enough correctly loaded and the Open the door printer is powered closing Keep the paper end tight from the chute the door will generate a outlet self test ticket with the Close the door printing of the self test message should begin PAPER SUCCESSFULLY LOADED Printing tickets Printer prints blank tickets Make sure the paper roll is not set upside down see the instruction label inside the printer Tickets do not come out Open the printer door Even though no error message Check if there is a small black plastic part is sent paper guide between the roller and the white Even though tickets are plastic flap required and the printer This guide is clipped to the roller axle and makes noise as if it was attached to the white flap if it is missing printing there is a gap between the roller and the flap in which the paper can be fed Printer prints erratic A wrong baud rate could be the cause characters Check if the jumper is in place bottom right of the PCB refer to the chapter Baud rate setting for the proper position in which to set the jumper to obtain the required baud rate The baud rate 1s indicated on the self test ticket which can be printed by closing the door Printer does not start printing If your application can detect status return ev
15. ression bit 6 0 and bit7 0 and number of uncompress byte bit 0 to 5 N Follow the list of uncompress byte lt l Inn nnnnb gt lt Pattern Byte gt Mode with compression bit 6 1 and bit 7 1 and number bit 0 to 5 N of lt Pattern Byte gt If N equals 00 0000b then end the line with white dots If N equals 11 1111b then end the line with black dots lt 10 nnnnb gt Repeat Mode This mode gives how many times bit 0 to 5 N times the next line will be repeated 63 repeat can be managed After this command a line has to be described lt 01 xxxxb gt End of Full Graphic Mode bit 0 to bit 5 not used See diagram on next page TPSK Printer Series User Manual Page 9 21 Reference FDE 3107118 Issue A Axiohm GS lt gt Full Graphic Mode Full Graphic Sub lt 01 gt Command End of Full Graphic Mode 10 nn nnnnb gt Repeat next line lt 00nn nnnnb gt lt 11 nnnnb gt Mode without Mode with compression compression N byte pattern uncompress data N 1 Number of repeat lines up to 64 repeats 00 0000b then end line with white dots 11 1111b then end line with black dots N number of pattern byte lt Pattern Byte gt Number of 30H NO byte for one YES Goto Full Graphic Sub Command graphic line of reach Algorithm for the GS FE control code TPSK Printer Series User Manual Page 10 21 Reference FDE 3107118 Issue
16. th Esc P it returns the interpretation of this status for instance if the cutter sensor is positioned low at the end of the cut it will respond jam ESC P Ask for printer status MSB bit 7 LSB bit 0 HIGH 1 LOW 0 Fatal Jam jam or flap open printing OK disabled Print head Resolution always high AAA End of Paper no paper printing disabled OK 3 Low Paper switch lever open switch lever closed oom Me _ 1 1 6 commas _ ESC v Ask for sensors and buttons status MSB bit 7 LSB bit 0 HIGH 1 LOW 0 ee sensor sensor out from chute end Low paper switch switch lever closed switch lever open paper OK low paper Jam opto no paper always low Forward Button disabled OK Note To avoid information fluctuation Paper low is reported with a 50 seconds delay is reported with a 6 seconds delay paper feeding is stopped in real line ESC W Firmware version The printer responds with 4 byte Ex 0111 The two first digits byte 1 amp 2 are for Major Revision MR ex 0x00 amp 0x01 for 01 the two last byte 3 amp 4 for minor Revision mR ex 0x00 and OxOB for 11 Bits 0 to 3 of byte 1 code for MR 16 int div ex 0x00 Bits 0 to 3 of byte 2 code for MR 16 modulo reminder of integer division ex 0x01 Bits 0 to 3 of byte 3 code for mR 16 int div ex 0x00 Bits 0 to 3 of byte 4 code for mR 16
17. ue A Axiohm 2 4 Available Control Codes 2 4 1 Control codes Control codes are non printable characters or sequences of characters which subsequently affect the printer operation For your convenience these are grouped below in logical sets of commands 2 4 2 Command description format Throughout the following descriptions of the commands you will note that two special codes are used to cause the printer to interpret the following byte or byte as part of a command and not as printable characters These codes are Code Name Dec Value Hex value General escape sequence commands Graphic Sequence Often used for special graphic commands The general command syntax is as follows Command Description Name and description of the command The code sequence to be sent to the printer lt nn gt is used to represent the decimal value used for the command lt nnH gt is used to represent the hexadecimal value used for the command lt ndata gt is the raw data used to create graphics and bar codes Comment Additional information such as range allowed for the numbers or default values 2 4 3 Print Features CODE lt 0 gt lt 13 gt Line Feed lt 0BH gt lt nline gt Vertical tabulation Feeds lt nline gt lines and goes to the beginning of the line lt 0DH gt Carriage return lt P EH gt Double Width Selects double width character printing lt 0 gt End of double width 10H General
18. vertical Printing width d Printing speed Paper width 0 1 60 60 A gt E zl Head T detection By Thermistor By Thermistor Paper feed pitch 0 125 0 125 Paper empty detection 4 75 5 25 4 75 5 25 V DC logic 10 8 13 2 20 26 4 V DC max 16 stand by max 30 stand by Current Consumption Vch 22 6 mA per resistor dot on at nominal voltage Current Consumption Vcc mA all dots on m Nominal dot energy High 0 34 0 32 sensitivity paper Current Consumption Stepping 300 300 mA per activated phase motor at nominal voltage D Current Consumption interface mA A value J Over all dimensions Width 102 102 mm Depth 160 5 160 5 Height 204 37 204 37 Weight 1700 1700 Storage range 2 20 to 85 20 to 85 C condensing condensing pulses OF signa km In standard conditions Nominal Volts 25 for a print head with a resistance of 1000 24V or 480 Q 12V at 800 PPS 2 Contact Axiohm for recommendations if extended conditions are required 5 Per AXIOHM conditions board Stand by 24V Peak print head current all dots on at nominal TPSK Printer Series User Manual Page 4 21 Reference FDE 3107118 Issue A Axiohm 2 INTERFACE BOARD FEATURES 2 1 Overview Printer connections are available directly on the board connectors at the printer rear The power supply must be a switch power supply AC DC 24V 3A mean
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