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1. Last configuration update 2014 02 04 15 07 48 Last synchronization Never synchronized Depending on the type of network connection further configuration may be required See section 4 3 o For further information regarding the Remote Management features see the Netbiter Argos Administration Manual Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Installation Existing Netbiter Argos Account 18 4 3 Configure the Network Connection 4 3 1 Online Indication at Netbiter Argos If the gateway is online and connected to Netbiter Argos this will be indicated by a green star in the column for Online as in the illustration below Otherwise this indicator will show red for Offline To see the status for a field system click either Presentation gt gt All Systems gt gt System Name Of Presentation gt gt Project Name gt gt System Name All systems All systems Map Showing 1 to 1 of 1 entries ES Project Alarm status e Name ok Netbiter System My first project Peeing 1 to 1 of 1 entries ofin 9Y Online BW Unknown 4 3 2 LED Indicators There are also several LED s located on the Netbiter product casing These indicate the status for the module and for the network connection Ethernet or GPRS 3G See below for details of the indica tions provided for each connection type 4 3 3 Ethernet connection If the gateway was already connected via Ethernet via the WAN por
2. Systems overview Device templates L Admin Site 23 SDa 003011FBFOEA x Enter configuration for Rockwell Automation ControlLogix Configuration meta data Name Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Configure Remote Access in QuickConnect 31 7 1 3 General Network Bridge Configuration After adding a first network bridge connection it will be necessary to define the IP address for the virtual network adapter As only a single network adapter is allowed on the remote network this must be con figured for all network bridge connections in the General Network Bridge Configuration 1 Click the down arrow to enter the configuration Systems overview General network bridge configuratio Vv E 1 configured device Add new device Rockwell ControlLogix Ethernet PLC wv ty Network bridge 2 Enter the required IP address for the network bridge connection and also specify the subnet mask to use on the remote network Systems overview Admin Site 23 YY SDa 003011FBFOEA General network bridge configuration Network bridge configuration Use the following local IP address Use the following local netmask 192 168 1 10 QQ 2552552550 A Note that it is important to ensure that this IP address is not already in use on the remote network as there may be addressing conflicts 7 1 4 TCP UDP Port Forwarding Whenever possible a channel within a tunnel configurat
3. lrebxe P 3 Conventions amp Terminology The following conventions are used throughout this manual e Numbered lists provide sequential steps e Bulleted lists provide information not procedural steps P 3 1 Glossary Word Explanation he combination of 1 Netbiter EasyConnect Gateway all the devices connected to it Device A piece of equipment connected to a Netbiter EasyConnect Gateway via a serial port or Ether net port Examples are PLC s genset controllers tank sensors etc Tunnel A protected wrapper for making connections to remote devices networks A tunnel may pro vide security over an insecure network and or compatibility over a network that is incompati ble A tunnel may contain multiple channels see below Channel An individual connection from 1 device to another device network within a network tunnel A channel may be point to point device to device or it may be device to network see Network Bridge below Network Bridge A network bridge provides access to multiple destinations on the remote network Also known as VPN Virtual Private Network WAN Wide Area Network A large network spanning multiple locations and or entities often utilizing other networks e g the Internet to connect its various parts The private network of an inter national enterprise with facilities in multiple locations is an example of a WAN LAN Local Area Network A network relatively limited in scope both geogra
4. Connect Admin Site 23 SDa 003011FBFOEA x Cancel Select the device you want to use Siemens S7 1200 Ethernet PLC Network bridge Siemens S7 300 Ethernet PLC Network bridge Rockwell ControlLogix Ethernet PLC Network bridge Rockwell ControlLogix Serial PLC 1 Click the Custom button 2 Enter a name for the configuration and click the Add Device button to save 3 Now make the required settings for a new serial or network bridge channel as described in the following section Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Configure Remote Access in QuickConnect 33 7 1 6 Add a New Channel to a Tunnel Configuration Now that there is a main tunnel configured between the PC and the remote device network it is also possible to add further channels to the configuration Simply click the Add New Channel link to add Serial port configuration Id 6 Serial port my computer Port gateway w rs232 F Add new channel Note that there are no limitations on which channels Network bridge TCP UDP or serial can be add ed to the main tunnel configuration This makes it possible to gather all of the connectivity required for a single device in one and the same configuration In the example below there are 3 different channels within the same tunnel configuration Configured Devices 2 Add new device Siemens S7 1200 Ethernet PLC ww quj ww m 3 channels in same T twork b
5. further information on the network settings to use for the device to be accessed remotely please see the documentation for that device A IMPORTANT Enabling the Network Bridge setting will allow unrestricted access to all IP addresses and ports on the remote network Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Configuring Remote Access in Netbiter Argos 23 5 1 4 Onsite Indication amp Key For greater physical security these settings make it possible to locally enable disable the remote access functionality directly from hardware and to also get visual indication of whether or not there is an active connection This allows e g an operator on site to temporarily enable the remote access connection to allow work to be performed on the device remotely by e g a maintenance technician When the remote access connection is no longer required the operator can simply disable the function again To enable these functions see the instructions below Onsite indication amp key The system must be unlocked with a key digital input to be used for Remote Access BR Use the relay output for onsite indication i e light C Key The key function is enabled by throwing the upper switch as shown above The system must be un locked The key should be wired to the Netbiter EasyConnect Gateway as shown in this diagram NETBITER DI1 closed Remote access Q DI1 terminal 3 unlocked ON DI1 open Remote ac
6. green for normal operation The Uplink WAN LED front panel will show steady green for an active connection to Netbiter Argos The Ethernet Link LED on the RJ 45 port will flash orange or green for activity on a 10 or 100 Mbps Ethernet network Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Installation New Netbiter Argos Account 14 3 3 4 3G GPRS connection EC350 only The 3G GPRS connection is enabled by default and all that remains for this connection is to enter the SIM card number and the mobile network settings After clicking the Activate button in 3 2 above pro ceed to the tab for the Mobile network as shown below a Status Configuration Templates Dashboards Firmwar Mobile network Properties I have a Netbiter SIM card 9 I have a custom or standard SIM card e 9 Netbiter SIM Card 1 Select the option for I have a Netbiter SIM card 2 Enter the phone number provided with the Netbiter SIM card I have a Netbiter SIM card I have a custom or standard SIM card i e SIM card mobile number re DH d 3 Click Send to transmit the pre configured mobile network settings to the Netbiter Gateway Custom or Standard SIM Card 1 Select the option for I have a custom or standard SIM card 2 Enter the Access Point Name APN for the SIM card If an APN username and password are required enter these too This information should be provided by the mobile networ
7. press and release the Mode button on the top of the Netbiter EasyConnect EC350 The top 5 LEDs te all except the Power LED on the front panel will now indicate the signal strength according to the following e 1 Solid Red LED No unknown signal e 1 Solid Orange LED Poor signal e 1 Solid Green LED OK signal e 2 5 Solid Green LEDs Good to optimum signal To improve the signal try replacing the stub antenna with a 5m extension antenna and or re position the antenna for better reception The LEDs will automatically return to showing the standard indications after 60 seconds Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Chapter 5 5 Configuring Remote Access in Netbiter Argos Now that the Netbiter EasyConnect Gateway has been added to Netbiter Argos and activated the next step is to configure the settings for remote access A Note that the configuration pages described here are taken from the View amp Control service When running in Manage amp Analyze these pages will appear slightly different Open the system s configuration page from Management gt gt Configuration leegen Mobile network Overview Firmware Properties Last configutsatj p 2014 08 25 09 04 29 Last synchronization Never synchronized 3 Synchronize configuration Use this Ut EN D Cy The switch to the right indicates the current mode for the Netbiter EasyConnect Gateway This switch can be used at any t
8. 23 SDa 003011FBFOEA x Cancel Enter configuration for Rockwell Automation ControlLogix Configuration Configuration meta data Name Check that the Rockwell ControlLogix Serial PLC local serial port is not occupied Serial channel configuration Serial port my Port gateway computer r5232 Vv com2 VW Click the Add device button Force to complete the configuration An example of a completed serial configuration The tick in the box to the left denotes an enabled device This configuration can be changed at any time by clicking on the down arrow as indicated below This re opens the configuration for further editing Quick Connect Tick denotes Systems overview sa Down up arrow an enabled Admin Site 23 to show hide a Yr SDa 003011FBFOEA the configura tion 1 configured device Add new devjgf Rockwell ControlLogix Serial PLC Serial channel configuration Id 2 Serial port my Port gateway computer rs232 Ww com2 ww Add new channel Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Configure Remote Access in QuickConnect 30 7 1 2 Network Bridge Configuration A network bridge connection is much like a traditional VPN connection in which a virtual network adapter uses its own IP address on the remote network and has general access to that entire network Note that you will need two IP addresses for use on the remote network one for the virtual net Tt work adapter and o
9. I E mt 18 EE ee Ee 18 eege 19 BG GPRS EE 19 Doc HMSI 27 240 Rev 1 2 1 3 Chapter 5 Configuring Remote Access in Netbiter Argos IRS TANCES NC CS CMM Dm 21 DONA POP ossi E MEE ILI EA E MD LEE Met M ME 2 GP ODP TOT POUAN E E iad emsate 22 EE EE e 22 ENEE 23 EAN Ott UA OT eae t aste eege 24 Sytchronize Me CODHOUECTELOTES Ee 24 Chapter po Install QuickConnect Chapter 7 Configure Remote Access in QuickConnect Conhoure a 5vstem E 28 Eelere eech 29 Eege 30 ENEE iere 31 TOPO DETO EO Mot ette ted M LM ne ere nee ery d 31 QUY PIT 87791770 mm 32 Hdd u New CHANNEL IO A Lune CON IOUT ATION S aia oe E ibi tb dot da Reb Rem e oes 33 Connect Ohe Renate DDeVICe oiu ume edd n nM een 34 Close Quick Conne chang E 34 Appendix A Configure Users Manage amp Analyze only Enable Users for EEN 35 Appendix B Specifications Remo EE 36 Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Preface P About This Document This manual describes the installation and configuration of the Netbiter Remote Access service For further information documentation etc please visit www netbiter com P 1 Related Documents Netbiter Argos Administration Manual HMS Netbiter EasyConnect User Manual HMS Netbiter EasyConnect Installation Guide P 2 Document History Revision List Revision Dae Ae Chapters Descripfon S S 4 Added info on signal strength LED indication mo Weg sba m
10. Manual From 2014 08 24 07 53 To 2014 08 25 07 53 Online Offline 25 Aug 02 00 04 00 06 00 n gt Doc HMSI 27 240 Rev 1 2 Installation New Netbiter Argos Account 13 3 3 Configure Network Connection 3 3 1 Online Indication at Netbiter Argos If the gateway is online and connected to Netbiter Argos this will be indicated by a green star in the column for Online as in the illustration below Otherwise this indicator will show red for Offline ai Configuration Templates Dashboards Firmware Mobile network Properties e m ID Device ID 003011FBF150 qmm z Online History Data Traffic History Online history 3 3 2 LED Indicators There are also several LED s located on the Netbiter product casing These indicate the status for the module and for the network connection Ethernet or GPRS 3G See below for details of the indica tions provided for each connection type 3 3 3 Ethernet connection If the gateway was already connected via Ethernet via the WAN port during configuration the unit should now be indicated at Netbiter Argos as being online as shown in the illustration above LED indications The status of the Ethernet connection is also indicated by the LED s located on the product casing as detailed below If a LED is indicating a problem check all connections and consult the product s user manual The Gateway LED on the product casing front panel will show steady
11. User Manual Netbiter Remote Access Doc HMSI 27 240 Rev 1 2 44 AmS MA Connecting Devices HALMSTAD CHICAGO KARLSRUHE TOKYO BEIJING MILANO MULHOUSE COVENTRY PUNE COPENHAGEN HMS Industrial Networks Mailing address Box 4126 300 04 Halmstad Sweden E mail info hms networks com Visiting address Stationsgatan 37 Halmstad Sweden www anybus com Table of Contents Table of Contents Preface Chapter 1 Chapter 2 Chapter 3 Chapter 4 Netbiter Remote Access User Manual About This Document ele EE 4 Doane FIO E 4 EE 4 CDSS I C aces 4 SE 5 Overview GonnecHon E an p lOS eege 6 WING EDI REEL EN ihe aah ree E MR EUM 6 NEE 7 ebe T e eu E 8 EE 8 Esel rante vito cM p 8 Installing Netbiter EasyConnect ET de 9 KE 9 Installation New Netbiter Argos Account J stallati mn Eeer ee 10 PG UIV ALC EG Ped EE 12 Dodo T TUVAT GAG cata Ssh titan ite Und Sa Nid alata Sa eet aute atest Sel Baal MN ore Aaah ha 12 Connora Network COMMCCHON eR ee E 13 SE 13 EDE 7 0 EE E E O O E E T 13 EIDA OUN O EET R EU 15 BG FCPS OU IIT Nia Qoa T mm 14 Installation Existing Netbiter Argos Account Istallatt n EE 15 AC te tlie Net piter EASY CONT CCI dae et om T E 16 Contigure dhe Network CODBDeCDIODG deer dedit d ted ettet tdi 18 nne DOMO EN CLOT CT A MED QN ond actis iet vea e NR etat dus dai ada lebanese sets pida 18 LEP
12. c EC310 and EC350 Manage and Analyze M amp A this extended Netbiter service is intended for use with two or more Netbiter Gateways This Netbiter service provides access to all of the other available features including Project organization and management of multiple sites Possibility to add and manage usets Adding multiple Netbiter Gateways Reports Netbiter Argos API for integration with third party or custom software applications Note that the View and Control service can only contain a single Netbiter gateway and that this is always the default service when creating a new account at Netbiter Argos A If you need to upgrade your account at Netbiter Argos to M amp A please contact your sales channel to purchase a subscription key Further information on the actual upgrade process can be found in the Netbiter Argos Administration Manual Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Chapter 3 3 Installation New Netbiter Argos Account The following are required for installation and activation e lt A Netbiter EasyConnect Gateway EC350 or EC310 s The printed document with the System ID and Activation Code supplied with the product e Fora wireless model a Netbiter SIM card or a SIM card from another operator 3 1 Installation Procedure T netbiter argos 1 Perform the physical installation of the Netbiter Username EasyConnect according to the documentation supplied o wi
13. card 2 Enter the phone number provided with the Netbiter SIM card I have a Netbiter SIM card e e I have a custom or standard SIM card e SIM card mobile number DH d 3 Click Send to transmit the pre configured mobile network settings to the Netbiter Gateway Custom or Standard SIM Card 1 Select the option for I have a custom or standard SIM card 2 Enter the Access Point Name APN for the SIM card If an APN username and password are required enter these too This information should be provided by the mobile network operator I have a Netbiter SIM card I have a custom or standard SIM card SIM card mobile number APN APN username APN password 3 Click the Send button to transmit the mobile network settings to the Netbiter Gateway The unit should come online after a few minutes LED indications When the unit is online and functioning normally there will be the following LED indications The Gateway LED on the product casing will show steady green for normal operation The Modem LED will show steady green for a connection to Netbiter Argos flashing green when searching for available networks If either of these LED s is showing red check all connections and consult the product s documentation Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Installation Existing Netbiter Argos Account 20 Indicating Signal Strength For an indication of the mobile network signal strength
14. cess O DII terminal 4 locked OFF Digital input Onsite Indication To provide visual confirmation of the ON OFF status of the remote access connection throw the switch for Use the relay output and then connect a lamp or some other indication device to the relay output on the Netbiter EasyConnect Gateway as shown here NETBITER LOAD FUSE Relay NO 24 VDC 24 VAC Relay COM 0 VDC 0 VAC Relay output must be supplied from an isolated transformer using a secondary listed fuse rated at max 3 3A and min 30 VDC Relay closed Remote access connected ON Relay open Remote access disconnected OFF Click the Save button to save all changes on this page Region To improve response times between the communication points involved in a remote access configura tion select the server location closest to where the Netbiter Gateway is physically located Click the Save button This server is the tunnel server used to provide the secure communication Region Preferred server location Location 1 Africa Americas Europe RH save Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Configuring Remote Access in Netbiter Argos 24 5 2 LAN Configuration These settings affect the 2nd Ethernet port on the Netbiter EasyConnect Gateway i e the LAN port This port is the one used for all onward connections to the Ethernet network on the remote side of the tunnel connec
15. e Internet Serial connection to E Kei devices If the QuickConnect driver needs to pass a proxy server for access to the Internet then the proxy server settings will automatically be retrieved from the PC on which QuickConnect is installed 1 1 3 Cellular Link to Serial or Ethernet This example demonstrates how the intermediate part of the connection EC350 to Internet Argos can be accomplished via a cellular link using the built in 2G 3G modem QuickConnect driver and ege device specific software pa PT netbiter argos H on PC LZ Internet Ze Qmd Serial RS 232 or RS 485 LAN connection connection to devices to devices Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Overview 8 1 2 Requirements Using the Remote Access functionality will require the following e A Netbiter EasyConnect with remote access capability Knowledge of programming of PLC s and other field devices e Specific software to use with the device being accessed remotely e General knowledge of TCP IP networks e Specific knowledge of the networks being accessed remotely You may need to consult the netwotk administrator for this information 1 3 Supported Equipment The list of equipment and software that has been tested and verified for use with the remote access func tionality is constantly being revised and improved The actual configurations available can be found when running the QuickConnect a
16. e Access User Manual Doc HMSI 27 240 Rev 1 2 Installation Existing Netbiter Argos Account 16 4 2 Activate the Netbiter EasyConnect The definition of a field system is one Netbiter Gateway plus all of the devices connected to it A field system may have multiple devices but only a single gateway If an account has e g two connected Netbiter Gateways then there are two field systems In the setup procedure described above a Netbiter Gateway was added to the user account and used to create a new field system This system must now be activated before it can be used 1 Click Management gt gt All Systems gt gt Inactive The field system just added will be found in the list of inactive systems 2 For the field system to be activated click the Activate link on the right Presentation Reports Management Account Contact Logout Projects All systems Templates Profiles All dashboards Logged In Victor Hansson Account Netbiter Argos anagement systems active E o9 Active Inactive Add system Search Showing 1 to 1 of 1 entries Name a Device ID z Project al Level 3 GPS d Netbiter System 353234023061169 MyFirstProject Standard No Showing 1 to 1 of 1 entries 3 Select the radio button for Use system for Remote Access This setting will disable hide all of the configuration options available when using the unit for logs alarms etc as found when in standard operatin
17. er 2 2 Installing Netbiter EasyConnect Before the Netbiter EasyConnect Gateway can be used for Remote Access the unit must be registered and activated at Netbiter Argos This can be done in one of two ways By using the Netbiter EasyConnect Gateway to create a completely new user account at Netbiter Argos See Chapter 3 By adding the Netbiter EasyConnect Gateway to an existing account at Netbiter Argos See Chapter 4 2 1 What is Netbiter Argos Netbiter Argos is a data center Le a secure hosting service where data from connected field systems Netbiter Gateways connected devices is stored and accessed Netbiter Argos is also a central com ponent of Remote Access The data center is securely hosted by HMS with redundant servers in several locations Access to Netbiter Argos is via a standard web browser 2 1 1 Select the Netbiter Argos Service Netbiter Argos provides several different services each containing a number of functions and features The following are available View and Control V amp C this service is automatically available to all new accounts i e when registering a single Netbiter gateway View and control provides access to the basic remote man agement functions such as logging live values and alarms Remote Access this is the mode discussed in this manual It supports access to connected devices via secure tunnels over the Internet or via cellular 2G 3G networks This functionality is model specifi
18. g mode also known as Remote Management Note however that it is pos sible at any time to switch between these two operating modes System activation System ID Device ID 003011FBF150 Activation code e TTT What will you use this system for This can be changed later Use system for View amp Control Remote management Primary usage will be log live and alarm management of the devices connected to the EC product C Use system for Remote Access Primary usage will be remote access ang use the EC product for connecting my own tools to the devices connected at it might take several minutes before the unit will come online when activating j 4 Click the Activate button Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Installation Existing Netbiter Argos Account 17 The unit is moved to the selected project and the status page for the unit is displayed eem Templates Profiles All dashboards Presentation Reports Projects All systems Management Projects a MyFirstProject EC350 remote access a Status Status Configuration Dashboards Map Historicaldata Firmware Mobile network BE aere eE EEE ane EE Aae E System ID Device ID 003011FBF EA Online Offline 16 00 20 00 00 00 04 00 08 00 12 00 Time zone Europe Stockholm Traffic sent No traffic information Traffic received No traffic information Gateway configuration synchronization status
19. his method should always be pre ferred to Network bridge whenever possible e Network bridge this enables a remote connection to the network on the Ethernet LAN port of the Netbiter gateway and allows remote access to any device on that network The Netbiter Remote Access solution is designed for connections that are open for a limited time only during which the programmer performs the required tasks and then closes the connection Permanent connections for example between a SCADA application and equipment in the field are not supported 1 1 Connection Examples 1 1 1 WAN Link to Ethernet LAN The example below depicts the solution as used to access an Ethernet based control network via a LAN network at the remote site using an Ethernet based connection over the Internet QuickConnect driver and device specific software netDiter argos Proxy server Internet netbiter LAN connection to devices Private network If the QuickConnect driver needs to pass a proxy server for access to the Internet then the proxy setver settings will automatically be retrieved from the PC on which QuickConnect is installed Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Overview 7 1 1 2 WAN Link to Serial The next example shows much the same setup as before but uses a serial connection on the remote side instead QuickConnect driver and device specific software AT A on PC netbiter argos Pe
20. ime to switch between remote management mode and remote access mode The settings found here for remote access will determine the following e The interfaces to be used for remote access The protocols to be used for remote access e The IP addresses and ports available for remote access 5 1 Remote Access To determine which types of connections ports are relevant for the device you wish to connect remotely to please see the documentation for that product See also the overview on page 6 5 1 1 Serial Ports The first two switches here are for enabling the required serial port s on the Netbiter EasyConnect Gateway from which to connect to re Gateway settings mote devices See the device s own documentation for the correct inter Remote access face to use The available serial interfaces are RS 232 Serial ports Allow use of RS232 port e RS485 on Allow use of RS485 port C A Note that for security reasons any interfaces not currently in use should remain disabled Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Configuring Remote Access in Netbiter Argos 22 5 1 2 TCP UDP Port Forwarding This group of settings allows detailed control over the IP addresses ports and protocols to use for ac cessing remote devices For each IP address or range of addresses to allow access to select the allowed protocols and enter the allowed ports as in the examples shown here Any other IP address not listed here
21. ion should be specific for the device to be ac cessed This type of connection allows you to specify the exact IP address network protocol and remote port to connect to Any other IP address not specified in this configuration will not be accessible Using a network bridge that provides access to the entire network is certainly practical but opening up the network for general access also raises security concerns 1 Click the link for Add new Channel TCP or UDP Systems overview Remote Access User gt Admin Site 23 Yr SDa 003011FBFOEA 1 configured device Add new device Tj Network bridge Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Configure Remote Access in QuickConnect 32 2 Configure the port forwarding channel as shown below Quick Connect Systems overview Remote Access User gt Admin Site 23 Yr SDa 003011FBFOEA 1 configured device Add new device Enter the port EP Rockwell ControlLogix Ethernet PLC on the local TCP channel configuration Id 9 Enter the IP PC Host gateway address for the 10 10 123 10 remote device TCP port my computer TCP port o 220 F Add new channel Enter the port on the remote device 7 1 5 Custom Device Configuration If the device you wish to connect is not available in a ready made configuration in the list it 1s still pos sible to add the device by configuring a Custom device Follow the steps below Quick
22. k operator I have a Netbiter SIM card I have a custom or standard SIM card SIM card mobile number APN APM username APN password 3 Click the Send button to transmit the mobile network settings to the Netbiter Gateway The unit will come online after a few minutes LED indications When the unit is online and functioning normally there will be the following LED indications The Gateway LED on the product casing will show steady green for normal operation The Modem LED will show steady green for a connection to Netbiter Argos flashing green when searching for available networks If either of these LED s is showing red check all connections and consult the product s documentation o The LED s on the front panel of the unit can also be used to indicate the signal strength of the 3G GPRS connection Please see page 20 for further details Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Chapter 4 4 Installation Existing Netbiter Argos Account To add further Netbiter Gateways to an existing Netbiter Argos account the account must be config ured for the Netbiter service Manage amp Analyze M amp A It is not possible to add further gateways to the View and Control Netbiter service PN If you need to upgrade your account at Netbiter Argos to M amp A please contact your sales contact to purchase a subscription key Further information on the actual upgrade process can be found in the Netbiter Argo
23. l be possible to log in to the account 8 Click the Go to login button to return to the Netbiter Argos login page Account Activated Your account is now activated and ready to use Click on the button below to go to the login page go to login 9 Sign in with the Username and password created previously netbiter argos Username Po Password Po Create an account Lost your password 2007 2014 All rights reserved Netbiter is a registered trademark of HMS Industrial Networks The next step is to activate the Netbiter EasyConnect Gateway see section 3 2 About Passwords A password should e use at least 8 characters include a combination of numerals upper case letters lower case letters and ideally some other character as well e g amp notcontain personal user information not be the same as the username or user s email address e not be used on multiple sites Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 3 2 Activate the Field System Installation New Netbiter Argos Account 12 A field system in Netbiter Argos is one Netbiter EasyConnect Gateway plus all of the devices connect ed to it A field system may have multiple devices but only a single Netbiter Gateway If there are e g two connected Netbiter Gateways then there are two field systems The new field system created above must now be activated before it can be used The activation process i
24. l other applications before continuing Click Next to continue or Cancel to exit Setup netbiter After the installation is complete there will be a new icon for QuickConnect on the desktop To run and use the application see the following chapter QuickConnect Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Chapter 7 7 Configure Remote Access in QuickConnect Click the icon to start the program QuickConnect This will open the login page which is the same as for Netbiter Argos Use the same credentials to log in as before netbiter argos Username Po Password PT E NNNM 2007 2014 All rights reserved Netbiter is a registered trademark of HMS Industrial Networks After logging in the first page that appears will be the Systems Overview page Remote Access User Systems overview No favorite systems Il syste Y HMS EC350 VIHA EC350 003011FBFOEA K HMS EC350 EC350 2 003011FBF150 The first systems listed are those marked as Favorites These will always be presented at the top of the list before all others Click the system s own star to designate it as a favorite To search for any other system start typing in the search field at the top of the page Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Configure Remote Access in QuickConnect 28 7 1 Configure a System for Remote Access 1 Click on a system name in the list to go that sy
25. ly granted user rights for remote access Furthermore an account ad ministrator created in a Manage amp Analyze account is also automatically granted these user rights To provide an existing standard user with user rights for remote access follow the steps below 1 Click Account gt gt Users 2 Find the user in the list and click on the name to open the User Overview 3 Click on Edit User and then on User Rights 4 Check the box for Remote Access for the Netbiter Gateway in question Information Licensing Users External data access Customize User overview Users information User rights Alarm schedule nee Project access Project manager Read data Write data Remote access HMS EC220 Iv KE wd CG HMS EC250 Iv KE H r HMS EC350 E KE z e 5 Click the Save button Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Appendix B B Specifications B 1 Remote Access Specifications e A tunnel to an individual system Netbiter EasyConnect may have up to 50 configured channels all of which may be open at the same time e The channels in an individual tunnel may be distributed as required to up to 50 devices The maximum duration of an individual tunnel is 8 hours e Permanent connections for example between a SCADA application and equipment in the field are not supported Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2
26. ne for the physical LAN port on the Netbiter EasyConnect This may require contacting the network administrator Note also that the LAN port must be enabled for Network bridge at Netbiter Argos See page 22 1 Click Add New Device 2 Select a network bridge device configuration to add Quick Connect Systems overview Admin Site 23 SDa 003011FBFOEA x Cancel Select the device you want to use Siemens S7 1200 Ethernet PLC Network bridge Siemens S7 300 Ethernet PLC Network bridge Rockwell ControlLogix Ethernet PLC Network bridge Rockwell ControlLogix Serial PLC Serial Vv Vv VV WV Custom Oooo 3 Enter a new name for the device if required Entering an IP address in the field provided here is not mandatory but can instead be used if using multiple channels in the same tunnel as a way to keep track of the different devices on the network The actual IP address to use for the virtual network adapter on the remote network should be entered in the General Network Bridge Configuration See below Quick Connect Systems overview Device templates Admin Site 23 SDa 003011FBFOEA x Cance Enter configuration for Rockwell Automation ControlLogix Configuration Configuration meta data Name Rockwell ControlLogix Ethernet PLC Network bridge 4 When finished entering the configuration data click Add Device which saves the configuration Quick Connect e E
27. nvolves selecting the primary usage for the unit as described below 3 2 1 Decide Primary Usage When activating the Netbiter EasyConnect EC310 350 there is a choice to be made regarding how the system will be used These two choices are View and Control provides access to the basic remote management functions such as logging live values and alarms Remote Access supports access to connected devices via secure tunnels over the Internet System activation System ID Device ID Activation code What will you use this system for This can be changed later Use system for View amp Control Remote management 003011FBF150 Iun Primary usage will be log live and alarm management of the devices connected to the EC product Use system for Remote Access Primary usage will be remote access ang use the EC product for connecting my own tools to the devices connected Select Remote Access and click the Activate button The Status page for the unit is now displayed Depending on the network connection there may be further configuration required See section 3 3 on TETTE wy Status Configuration Templates Dashboards Firmware Mobile network Properties System ID Device ID 003011FBF150 Online History Data Traffic History Online history Zoom Id Iw Im 08 00 10 00 12 00 14 00 16 00 18 00 20 00 14 Jul H Download data as file Netbiter Remote Access User
28. olution that enables you to monitor control and supervise the Password performance and operation of remote equipment and installations via Ethernet GSM GPRS or 3G networks Repeat Password Read more at www netbiter com SYSTEM ID 123456789012345 Your user information ACTIVATION CODE First Name ty67P9vZ Last Name Company How to use If you don t have an account on Netbiter Argos 1 Go to Netbiter Argos www netbiter net and click on the Create an Country Select M account link 2 When the new account is created follow the instructions and login to the new account Phone 3 Click on the Online guide icon and follow the instructions on how to Add and activate a system E mail If you want to use an existing Netbiter Argos account 1 Go to Netbiter Argos www netbiter net and login to your account 2 Click on the Online guide icon and follow the instructions on how Confirm E mail to Add and activate a system This document should be treated as a document of value as it y contains unique information needed to register your device on Netbiter Argos If you lose this document you will need to apply for a new Activation Code at http support netbiter com T Accept the terms and conditions SP1498 rev 1 00 Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Installation New Netbiter Argos Account 11 7 Open the e mail and click on the activation link after which it wil
29. phically and in terms of numbers of nodes clients A corporate network limited to a single site is an example of a LAN P 4 Support For general contact information and support please refer to the contact and support pages at support netbiter com Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Chapter 1 1 Overview Netbiter Remote Access provides a remote connection through Netbiter Argos to the serial and Ether net ports on the Netbiter gateway This makes it possible to use PC based software applications to remotely interact with industrial devices just as if they were connected locally to the PC To establish the remote connection the PC based driver QuickConnect is installed and operated on the PC This creates a secure tunnel through Netbiter Argos to the Netbiter gateway and also establishes a virtual connection to the software application on the PC The tunnel established between the laptop and the remote network can then be used to create one or more channels for the actual connections to the remote devices The following types of channel are supported e Virtual Serial provides a virtual COM port that is mapped to the RS 232 or RS 485 port on the Netbiter gateway TCP UDP port forwarding a channel can be mapped to a specific remote IP address and specific port for TCP and UDP messaging Limiting access to specific ports and IP addresses is often an advantage from a security perspective which is why t
30. pplication The remote access solution 1s designed as a generic communication tunnel for IP based communication and serial communication This means that it is possible to establish a tunnel for devices other than those tested but does not however imply that other devices will automatically work To configure and use a device not listed in the QuickConnect application select the Custom option see page 32 for further details 1 4 Installation Steps Before the Netbiter EasyConnect Gateway can be used for remote access with e g a PLC the following steps must be performed 1 Physical installation at the location for the device to be accessed See the product s installation guide 2 Registration and connection of the Netbiter EasyConnect Gateway at Netbiter Argos See page 9 Configuration of the remote access functionality for the Netbiter EasyConnect Gateway at Net biter Argos See page 21 LA 4 Installation of the QuickConnect software package on the PC that will be used for remote access See page 25 5 Configuration of one or more remote access channels to the device to be accessed See page 27 6 Initiation opening of the connection to the remote device See page 33 After all of these steps have been completed it will then be possible to use PC based software tools to connect to the remote device for e g configuration debugging and analysis Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Chapt
31. ridge configuration re tunnel f Host device Serial port configuration Id 11 Serial port my computer Port gateway TCP channel configuration Id 12 TCP port my computer TCP port Host gateway Add new channel Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Configure Remote Access in QuickConnect 34 7 2 Connect to the Remote Device After the configuration is complete click on the blue Connect button to open the tun nel connection to the remote device When the connection is up and running the time elapsed and the amount of data traffic can be seen in the green bar at the top of the window Remote Access User 9b SDa 003011FBFOEA Admin Site 23 Systems Overview General network bridge configuration Vv Network bridge configuration Use the following local IP address Use the following local netmask 10 18 11 2552552550 v From this point on it will be possible to use device specific software tools for programming configuring debugging and analyzing the remote device Please see the device software manufacturet s own documentation for further information 7 3 Close QuickConnect and Log out Depending on the method selected the QuickConnect application and its associated tunnels and chan nels will close or log out in the following ways When the X in the upper right corner of the window is clicked the application is minimized to the system tray and the
32. s Administration Manual The following are required for this installation e A Netbiter EasyConnect Gateway s The printed document with the System ID and Activation Code supplied with the product e Fora wireless model a Netbiter SIM card from HMS Industrial Networks or a SIM card from another operator 4 1 Installation Procedure 1 Perform the physical installation of the Netbiter EasyConnect Gateway according to the supplied documentation The unit should be powered up before proceeding with the steps below 2 Log in to the user account at Netbiter Argos 3 Navigate to Management gt gt All Systems gt gt Add system 4 Enter a descriptive name for the new field system field system 1 Netbiter EasyConnect Gateway connected devices 5 Enter the System ID and Activation code for the Netbiter EasyConnect Gateway These are provided on a printed document supplied with the unit Projects All systems Templates Profiles All dashboards Pa e ALS AR ui Account Demo Setup Add system 2 System name Active Inactive Add system Device ID 9 Activation code Project Temp Sensor ES Time zone Europe Stockholm sl add 6 Select the Project the field system will belong to 7 Set the Time zone where the field system will be installed 8 Click the Add button which adds the field system to the list of Inactive Systems 9 The system must now be activated see section 4 2 Netbiter Remot
33. stem s configuration page which when empty will look something like this Quick Connect Systems overview Admin Site 23 YY SDa 00301 1FBFOEA 0 configured devices Add new device 2 Click Add New Device to add a tunnel configuration for the device to be accessed remotely This displays a list of available pre configured devices 3 Select a device from the list to configure the connection P Quick Connect Admin Site 23 SDa 003011FBFOEA x Cancel Select the device you want to use Siemens S7 1200 Ethernet PLC Network bridge Siemens S7 300 Ethernet PLC Network bridge Rockwell ControlLogix Ethernet PLC Network bridge Rockwell ControlLogix Serial PLC Serial Custom 4 When the configuration page opens enter the required information in the fields provided It may be necessary to consult the device s own documentation for some or all of these settings If the device to use is not in the list select the Custom device See page 32 Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Configure Remote Access in QuickConnect 29 7 1 1 Serial Channel Configuration To configure a virtual serial channel configuration you will need to know the virtual serial port on the PC and the physical serial port at the other end of the connection Le the RS 232 or RS 485 port on the Netbiter EasyConnect Quick Connect Systems overview Device templates Admin Site
34. t during configuration the unit should be indicated at Netbiter Argos as being online as shown in the illustration above LED indications The status of the Ethernet connection is also indicated by the LED s located on the product casing as detailed below The Gateway LED on the product casing front panel shows steady green for normal operation The Uplink WAN LED front panel shows steady green for an active connection to Netbiter Argos The Ethernet Link LED on the RJ 45 port will flash orange or green for activity on a 10 or 100 Mbps Ethernet network If any of these LED s is indicating a problem check all connections and consult the product s user manual Doc HMSI 27 240 Rev 1 2 Netbiter Remote Access User Manual Installation Existing Netbiter Argos Account 19 4 3 4 3G GPRS connection EC350 only The 3G GPRS connection is enabled by default and all that remains for this connection is to enter the SIM card number and the mobile network settings After clicking the Activate button in 4 2 above pro ceed to the tab for the mobile network settings as shown below LEM vens Projects All systems Templates Prafiles All dashboards Management Projects MyFirstProject EC350 remote access Status Mobile network Configuration Dashboards Map Historical data Firmware System ID Device ID 003011FBFDEA Netbiter SIM Card 1 Select the option for I have a Netbiter SIM
35. th the product The unit should be powered up before proceeding with the steps below Password 2 Open a web browser and go to wwwnetbiter net po 3 Click the link Create an account as shown to the right Signin Sign in 4 Fill in the requested account information in the form Make a note of the account name and password for safe keeping as these will be used when accessing the Lost your password account See the following page for tips about passwords 2007 2014 All rights reserved Netbiter is a egistered trademark of HMS Industrial Networks E Important The product s System ID and Activation Code see the illustration below are supplied on a printed sheet in the package containing the Netbiter EasyConnect Gateway This is a valuable document that should be stored safely If this document is missing contact Netbiter support at support netbit er com 5 Read and accept the terms and conditions for the service by checking the box provided 6 Finally click on the Register button When the account is created an e mail containing an activa tion link will be sent to the e mail address provided in the account information Create a new account Information about your product System ID System ID 123A4EFB2C2A Activation Code Activation Code 253BGD32 Information about your account netbiter argos Netbiter Argos Activation Details Account name Netbiter is a complete m2m remote management s
36. tion LAN configuration Use configuration as set locally in the gateway LAN interface not in use Get IP address automatically from a DHCP server inm Manually set a fixed IP address and netmask These settings will enable disable the LAN port with the following options e Use configuration as set locally The LAN port will use the configuration as set locally in the gateway See the Netbiter EasyConnect User Manual for further details LAN interface not in use The port is disabled and cannot be used for any purpose Get IP address automatically The LAN port will receive its IP address from a DHCP server on the remote network Manually set a fixed IP address Requires a suitable IP address and Netmask for the remote network to be entered in the 2 fields provided Contact the network administrator for further information Click the Save button to save all changes on this page 5 3 Synchronize the Configuration The final step to perform at Netbiter Argos before the Netbiter EasyConnect Gateway can be used for remote access is to synchronize the configuration i e the settings made at Netbiter Argos must be trans mitted to the Netbiter EasyConnect Gateway Click the green button to synchronize There may be a short delay before the unit is back online again E Status Configuration Templates Dashboards Firmware Mobile network Properties Last configuration update 2014 08 26 08 48 00 Last synchroni
37. user is logged out Any open tunnel will stay open e Clicking the logout button will log the user out and close any open tunnel e After 60 minutes of inactivity the QuickConnect window will automatically log the user out Any open tunnel will stay open e Unless closed earlier an open tunnel will automatically close after 8 hours The closure is definite and will terminate any ongoing communication Opening a new communication tunnel to a system will automatically close any existing tunnel to that system Quick Connect 31 28 KB vp 4 26 KB 908 Bytes s SDa 003011FBFOEA connected 00 00 15 Remote Access User 9b SDa 003011FBFOEA Admin Site 23 Systems Overview Vv Minimize button General network bridge configuration Logout button Network bridge configuration Use the following local IP address Use the following local netmask 10 18 1 1 2552552550 o Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Appendix A A Configure Users Manage amp Analyze only A 1 Enabling Users for Remote Access Netbiter Argos employs a system of user rights to allow access to the various features and functions available All users that will be working with the remote access function must be approved for this A Note that when a new account is first created i e a View amp Control account the single user in that account is automatical
38. will be not be accessible on the remote network TCP UDP port forwarding Allow use of port forwarding gm Protocol Allow access to IP address Allow access to port TCP UDP 167 123 45 124 remove TCP 87 214 85 150 123 remove Add new entry A Port forwarding is disabled by default When first enabled all IP addresses and ports will be allowed E The use of wildcards for ranges of IP addresses and ports is supported In the examples above all the IP addresses in the range 167 123 45 0 to 167 123 45 255 are accessible as is the single IP address 87 214 85 150 which has its own separate entry The network protocols available for use are TCP UDP TCP only UDP only Use the green button to add new entries to the list To remove an entry click the Remove link in the right hand column Add new entry Click the Save button to save changes to the list SAVE 5 1 3 Network Bridge If the device to be accessed remotely has no support for access via a specified network TCP UDP port then the other option is to open up the network for broader access on the remote side Enabling the Network Bridge setting will allow the use of a channel within the tunnel that will be used as a traditional VPN connection meaning that the client accessing the de Allow use of Network bridge 8 Network bridge vice on the remote side will simultaneously have access to the entire network on that side For
39. zation Never synchronized 2 Synchronize configuration Netbiter Remote Access User Manual Doc HMSI 27 240 Rev 1 2 Chapter 6 6 Install QuickConnect QuickConnect is the driver required on the PC to be used for remote access The file can be downloaded from the presentation page for the Netbiter EasyConnect Gateway at Netbiter Argos as in the illustration below i Presentation Reports Management Account Projects All systems All alarms Presentation Projects HMG EC350 s VIHA EC350 Overview H Overview Map Notes Information This system is currently in Remote Access mode When a system is set in Remote Access mode the log and alarm will be disabled QuickConnect download To connect to the system devices the QuickConnect client needs to be installed on the computer Download QuickConnect and installation instructions Save the file to the PC and run it to install the application Follow the instructions as they appear on screen E Note 1 Apart from the QuickConnect driver this installation automatically installs a total of 3 other software components OpenVPN Serial IP and Windows TAP None of these compo nents require configuration and do not need to be opened or run manually Note 2 Remember to enable the serial port on the Netbiter EasyConnect Gateway See 5 1 1 Welcome to the QuickConnect Setup Wizard This will install QuickConnect on your computer It is recommended that you dose al
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