eHealth100 - SCM PC
Contents
1. SE SCM MICROSYSTEMS SCM Microsystems GmbH Oskar Messter Straf3e 13 85737 Ismaning Phone 49 89 9595 5000 Fax 49 89 9595 5555 Manual eHealth 100 health card terminal Version 1 26 Date 2007 12 19 Subject to change without notice eHealth100 Manual SCM MICROSYSTEMS English Version 1 26 3 TYPES OF CONNECTION 2 cc eee eee ee eee ee rnnt 7 31 eEalld9U as eI OT fececee tue reee ch bebe oe ESQ SU TI sees up sie Gee 8 3 1 1 Locating the terminal in the Local Area Network LAN 8 3 2 eHealth100 as MKT 2 2anese20new se neds nent dud vy he beew es ee eee eed 8 22 M Lii 2 lt bes ae a Go Boe E ee Bs oS ae be et he oe Oe ee 8 S222 MSAU IOS 225 6 4 Seas dte bee tate a See bee eae PRESS 11 4 IMPLEMENTATION 45 5 os cc Rx RC RR co UC ORCR 2408 ee ede vei ees 11 gt MENG Cr 12 9 T 3SIRUCIHIO eS ors caus kde e eee ee ee Eu V d eee oe aw ek E we be our ur ded ee 12 PAN IO feeraae wees eee ae ee Poe oa Gee eee eee eee eae 13 Oo PUNGHONS cue ou aceas eee eee ee oe ee ee eee eee sae se oe oe dee eesyeees 14 Oo PIN 224 14 O32 LOO 2 5 38 yaa ae eo ests oo ay en a se wee eo ee a ee 14 ecal i PP Wek mck dh ow a Mees ee OO eee ace 16 Doe MOCO 475 ne cece ee eae epee eee eee ee ee ee oe Pee oe eee 16 O00 VAHTOLTISIIIC cee 209a 8 2 9 dcE R RECIPE Sere ae PEE eas Be eek oe ees 16 5 3 6 Switch from Administrator to User setti2. LED 0 LED 1 Backlight Test LCD Test smart card Slot 0 Slot 1 NSNSSAASA amp NINN KK STN NNSNSNSISISSI INI ENNIS XX 15 Test Buzzer Test Keypad EMV Tests Health card KVK slot Loop back One Shot Timed Loop HPC slot Loop back One Shot NISNISISSACSSQSQSUS NISNISISASACSQASQSQSUS Timed Loop 4 7 applicable x not applicable Table 3 Administrator and User rights The administrator has ten attempts to correctly log in afterwards access is denied and the terminal must be reset to factory settings The user has five attempts to correctly log in afterwards access is denied as well and the terminal must be reset to factory settings 5 3 3 Navigation e To go up in the menu press F1 To go down in the menu press F2 The selected menu point is highlighted To confirm the selection press F3 To go one level up in the Menu press F4 e If no key is pressed for three minutes the menu goes automatically one level up he last level is the main menu 5 3 4 Logout To successfully log out from the menu go to Menu gt General gt Logout 4 3 5 Automatic logout If you are in the main menu and do not make any modifications for several minutes you are automatically logged out and a screen saver runs through the display 5 3 6 Switch from Administrator to User settings To switch from administrator to user settings
3. 24 Wait until the update is finished and the terminal restarts this will occur automatically sa SCM MICEOSYSTEIMS Smart card terminal eHealthi 00 Settings Update new firmware Navigation information Current status General setings Finished Configure password Hetwork cannecbon The card terminal will be rebooted and available within a few seconds Locator service Update new firmerare Information page Configure friendy names Restore factory settings Update UBoot Notes 1 Do not interrupt the power supply during the upload 2 he terminal reboots automatically after a successful update The process can take several minutes 3 The options previously changed by the administrator or user will be preserved with the firmware update 7 2 Firmware Update in MKT mode via USB cable Firmware can also be updated on the eHealth100 terminal in MKT mode by using a USB cable For the correct deployment of the firmware update please follow these instructions Download the firmware update from the SCM Microsystems website Connect the terminal to the USB cable and the power supply Initiate the firmware update by double clicking FWUpdate exe Accept the following window by clicking OK To perform the DFU operation the Smart Card resource manager needs to be stopped This will cause all smart card readers connected to the system to stop functioning until DFU is complete Do you want to continue with th
4. Please wait Configuring Windows Installer ___ Welcome to the InstallShield Wizard for eHealth100 Terminal The InstallShield R Wizard will install eHealth100 Terminal on your computer To continue click Next WARNING This program is protected by copyright law and international treaties Cancel ia eHealth100 Terminal InstallShield Wizard License Agreement Please read the following license agreement carefully IMPORTANT READ CAREFULLY This End User License Agreement Agreement is a legal agreement between you either an individual or a legal entity and SCM Microsystems Inc SCM for the SCM software product identified above which includes computer software and may include associated media printed materials and online or electronic documentation Licensed Product The Licensed Product also includes any updates and supplements to the original Licensed Product provided to you by SCM Any software provided along with the e i a vocis h Linannan Men ntin nnnnnintar with a aamnavata innnan mmmmemmmb im mM M M M 9 C I do not accept the terms in the license agreement InstallShield Back Cael Accept the licensing agreement and click Next amp eHealthi00 Terminal InstallShield Wizard Ready bo Install the Program The wizard is ready to begin installation Glick Install ta begin the installation TF you want
5. and needs to be re entered allows you to go one digit back To log in as administrator or user press F1 and select the respective option as described below Administrator You will be asked for your APIN during the login process as administrator Default setting for the APIN is 123456 User During the login process as user you will be asked for your UPIN Default setting for the UPIN is 123789 5 3 2 Login To enter the menu press F1 and login as administrator or as user The following table shows the respective functions that are possible with administrator and user rights 14 Administrator General Login Logout Version Terminal Reset Off for keys 0 9 On Display Backlight On Backlight Off Off after 5 minutes Off after 15 minutes Off after 30 minutes Contrast NSNSSSSC CNISS POKING Communication Protocol settings Current Mode Ethernet USB X X X x Network Settings IP Address Netmask Automatic Manual NSNS INNES TNE ONRISS NINN X lt x IN Security settings PIN Management Administrator Verification Administrator PIN Modification Administrator PIN User Verification User PIN Modification User PIN Usage Slots Status slots Status SMC Factory Reset Language German Englisch Diagnosis Test LED
6. and click Continue in the next window Found New Hardware Wizard This wizard helps you install software for e Health USB DFU Adapter If your hardware came with an installation CD SS or floppy disk insert it now What do you want the wizard to do C Install the software automatically Recommended Click Next to continue Select the list or a source of the installation and press Continue Found New Hardware Wizard Please choose your search and installation options ON S Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CD ROM Jv Include this location in the search C Documents and Settings Administrator Desktop Don t search will choose the driver to install Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for your hardware lt Back Next gt Cancel If the following window opens press Continue Anyway Hardware Installation t The software you are installing for this hardware e e Health USB DFU Adapter has not passed Windows Logo testing to verify its compatibility with Windows XP Tell me why this testing is important Continuing your installation of this software may impair or
7. destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway iS 27 Wait while the software is installed Found New Hardware Wizard Please wait while the wizard installs the software e e Health USB DFU Adapter NN d Lj Cd Setting a system restore point and backing up old files in case your system needs to be restored in the future lt Back Next gt Cancel When the window appears indicating that the installation is complete click Finish to close the assistant Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for e amp Health USB DFU Adapter Click Finish to close the wizard The firmware update will now take place The process can take some time Please DO NOT interrupt the process as this might damage the terminal irreparably Generic Device Firmware Upgrade Utility FwUpdate now performs Download operation on Multislot Smart Card Reader Hub 0 1 Port 1 It may take sometime for the operation to complete The progress bar and status message will keep you informed on the tasks going on Downloading Firmware PAITNA FwUpdate Finish 28 Click Finish after the successful
8. eg BSL Address amp https 10 151 50 89 22 The browser will prompt for a Username and Password The standard default user name is admin the standard default password is admin eHealth Terminal ser name admin Password essee Cl Remember my password exes Click OK to continue Once the login is successful the following screen will appear B Chip Card Terminal eHealth100 Settings Microsoft Internet Explorer Fle Edt View Favorites Took Help 2 i A pm E Q x2 Oua y 0 2 Address https 10 1 51 50 89 cgi bin config general cgi sa SCM mMICEOSRSYSTEAMST Chip Card Terminal eHealthiO0 Settings Configure General Settings Navigation Information Configuration Summary General Settings Configure Password configuration interface Network Connectivity Name of the Card Reader eHealh Terminal Locator Service Language for the English TCP IP port for command 4742 LUpkoad Firrwara interpreter Configure Friendhynames The settings were applied and will start being effective within a few seconds Factory Reset Information Page Click Update new firmware in the navigation menu on the right side You are now asked to confirm the certificate and the JAVA applet Attention Your browser must be suitable for JAVA Applets and the security functions of your browser must be set accordingly 23 sa SCM MUIEFDEIYRLTIME Smart card terminal eHealth
9. 1 4 Security MOG essere dd ke eee ooo ng eae ee id eee ede eeanes nents 4 021 Sotware MelllOQ seee te an fo He Oy Ch dee ee Ege ue 4 ROY CER eee and 19 1 2 Scope of delivery fia vesciavudss eens exuex ebd dac rq Va CRAP 4 6 2 2 Hardware Method 152220058 S RR DR Bop Aor pace 2284 Rn P ts 21 2 OPERATING DEVICES LLL LLL LLL ebb bebe eee cece ee 4 6 3 More Information naaa aa cc eee eee 22 2 1 Keypad cece cece cece es 4 7 FIRMWARE UPDATE 2200s eee n n nn nn nnn 22 22 Gard HC IONS 64 6 ee ELSE RERO ne EEPEEEg EUR IHE d ts p a 5 21 FilinWare Update VId LJNIN 3m dra bii ie P ond dh oe d arb RC ACE ON C esed 22 23 Connections ieeee s 6 4 Fimware Update vid USB a5 9x dui sidere x HC Vues sid bg grey adie ewe 25 24 LED and acoustic signal 12a rore ae bdoboaebasodaie im ave bes 7 B CONTACT sosser inaen I E CERE dt De S UE E ERO Ra E EE mE 3d 29 1 GENERAL The eHealth100 terminal was specifically designed to support the newly defined electronic health card eGK in Germany It fulfils all requirements for secure use of the chip based electronic health card In addition the terminal provides reliable support for the already exist ing health insurance card KVK Please make sure that only authorized personal can access the terminal The terminal should be placed in a secure working environment which is safe against manipulation 1 1 Security notice Please follow all instructions to ensure safe operation
10. Only use the power supply and cables that have been provided with the terminal Do not drop the terminal and do not place the terminal where it is in danger of being struck knocked or otherwise harmed Keep dust objects and liquids from entering the terminal danger of short circuit electronic shock The terminal is not waterproof Do not submerge the terminal Safeguard the terminal against rain or other sources of moisture Do not use water or other liquids to clean the Picture 1 eHealth100 Terminal terminal When transferring the terminal to another party please keep the device together with the manual to ensure professional and safe use Functions Please use the original packing or other suitable packaging for reshipment or other trans Numeric keypad keys 0 9 port to safeguard the terminal against shock impacts humidity and electrostatic discharge unassigned Keep out of the reach of children unassigned e Please dispose the terminal in an environmentally suitable way Abort Delete 1 2 Scope of Delivery Back Included in delivery Confirm 1 eHealth100 terminal Table 1 keypad configuration 1 power supply 1 USB cable 2 2 Card contacts 1 network cable 2m 1 datasheet eHealth100 from SCM Microsystems The eHealth100 terminal features two card contacts for use with the current health insurance lt Teuslomer nomatonshee card the electronic health card eGK and the health profession
11. Transient Burst Immunity Test IEC 61000 4 5 2005 Surge Immunity Test IEC 61000 4 6 2003 Immunity to conducted disturbances induced by radio frequency fields IEC 61000 4 11 2001 Voltage dips short interruptions and voltage variations immunity tests Responsible Party SCM Microsystems India Pvt Ltd Signature Name of the person B S Bhaskar Rao Title President Engineering Phone Number 91 44 22540020 Date 12th June 2007
12. al card HPC e 1 manual 2 OPERATING DEVICES eGK Slot 2 1 Keypad The eHealth100 health card terminal has an integrated keypad to ensure secure PIN entry i HBA Slot Picture 2 Card slots There are also two slots for Secure Module Cards SMC in ID 000 format to enable secure data communication These are located under the cover on the underside of the terminal Pictures 4 and 5 Opening the slots Before opening the covers to access the SMC slots it is necessary to remove all connectors from the plug in positions Note New terminals are delivered without seals over the slot covers However users may choose to place a seal over the covers and sign or stamp the seal so it is apparent if the terminal has been opened or if Factory Reset has been performed 2 3 Connections The following five connections are arranged on the backside of the device Picture 6 Connections eHealth 100 1 Network LAN 2 USB Client connection to PC 3 USB Host for additional devices 4 Serial Adapter 5 Power supply 5V DC max 2 5A 2 4 LED and Acoustic Signal To visually and acoustically indicate the current operation mode or a malfunction the eHealth100 terminal has three LEDs and a buzzer The terminal should be placed where the LEDs are easily visible The following states can be shown combining the LED and the buzzer Status LEDs green red orange Buzzer for eGK and HPC slot Term
13. d changes press F4 5 3 9 Communication The eHealth100 health card terminal can be operated as SICCT terminal via Ethernet or as MKT terminal via USB cable More information can be found in Chapter 3 Types of connection 5 3 9 1 Current Mode To show the current host interface USB or Ethernet go to Menu gt Communication gt Network Settings Current Mode 5 3 9 2 Switching to Ethernet Mode To switch from USB Mode to Ethernet Mode of operation go to Menu gt Communication gt Protocol Settings Ethernet After changing the settings the terminal will restart automati cally and activate the new mode 5 3 9 3 Switching to USB Mode To switch from Ethernet Mode to USB Mode of operation go to Menu gt Communication Protocol Settings gt USB After changing the settings the terminal will restart automatically and activate the new mode 17 5 3 9 4 IP Address and Netmask To show the IP address and the netmask of the terminal please go to Menu gt Communication gt Network Settings IP Address Netmask This information will only be displayed with a working Ethernet connection See also Chapter 3 1 1 Locating the terminal in the Local Area Network LAN 5 3 9 5 Dynamic Configuration of the IP Address To allocate the terminal a dynamic IP address in the network go to Menu Communication Network Settings Automatic Note There must be a DHCP server in the network to allocate the IP address automat
14. e DFU 25 Click browse and select eHealth 100 Firmware Click Next Generic Device Firmware Upgrade Utility FwUpdate can perform firmware upgrade or downgrade for your device s Select a file for download Filename FwUpdate Anew window appears Click Finish List of device parameters their current value and their value after download are displayed These are provided for user confirmation Download filename eHealth100_Fi Manufacturer SCM Microsyste Product Multislot Smart Vendor ID 14EG Not Readable Product ID 5311 Not Readable Firmware Version 00 20 Not Readable Serial Number Disabled Disabled Close all applications that use the device and proceed further FwUpdate Cancel If you deploy the firmware update of the eHealth100 in MKT mode for the first time on your PC and you have not used the MKT installer the Assistant for Searching New Hardware opens Check No not this time and click Continue Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission Read our privacy policy Can Windows connect to Windows Update to search for software C Yes this time only Yes now and every time connect a device Click Next to continue 26 Check Install software from a list or source
15. e client sends the query either as broadcast or multicast The terminal waits for service queries coming in at a network socket which is configured for receiving either broadcasts or multicasts Note If you have any questions regarding the Ethernet protocol or this chapter please contact your IT administrator or visit the SCM Microsystems website www scmmicro com eHealth 100 3 2 eHealth100 as MKT terminal A USB connection is required to use the eHealth100 as an MKT terminal The installer for the USB port can be downloaded at the SCM Microsystems website at www scmmicro com ehealth100 Note Currently the installer can only be used with Microsoft Windows2000 and XP 3 2 1 Installation Download the installer from the website Afterwards please connect firstly the power supply and then the USB cable to the eHealth100 Attention Please do NOT connect the terminal to its power supply or its USB connection before installing the installer as there might be interference during the driver installation For correct installation of the eHealth100 as an MKT terminal please follow these steps Download the installer for the USB interface from the SCM Microsystems website Start the setup of the MKT installer by clicking setup exe Click Next InstallShield Wizard Preparing to Install eHealth100 Terminal Setup is preparing the InstallShield Wizard which will quide you through the program setup process
16. e of operation Please contact your IT administrator if you have any questions 5 2 Display Picture 7 shows the display with the basic icons The upper menu bar shows the status icons the lower menu bar refers to the keys F1 F2 F3 and F4 beneath it 1 2 3 4 5 6 T Picture 7 Display with basic symbols Below is a list of the respective icons 1 Status icon Ethernet a Ethernet connection down no icon b Ethernet connection up IP c Host connected TEN 2 Status icon health professional card a No card inserted no icon b Unsecure mode a c Secure mode amp 3 Status icon electronic health card a No card inserted no icon b Unsecure mode 0 c Secure mode A 13 4 F1 a Menu MENU b Up a c Left 4 d No icon if no operation is associated with F1 5 FZ a Down v b Right gt c No icon if no operation is associated with F2 6 F3 a Select b No icon if no operation is associated with F3 7T F4 a Back b No icon if no operation is associated with F4 5 3 Functions 9 3 1 PIN Your PIN Personal Identification Number allows you to access the data stored on the smart card It is important that only you know your PIN Please make sure that a secure and unobserved PIN entry is possible For secure PIN entry only the keys 0 9 of the numeric keypad are used Please confirm the entry with X cancels the entry deletes the PIN if it is entered incorrectly
17. ed by the letter u e g 0 25u SICCT firmware versions are indicated by the letter e e g 0 266 You will find the current MKT and SICCT firmware versions at www scmmicro com eHealth 100 If required you can switch between MKT USB and SICCT Ethernet mode To do so please go to Menu gt Communication Protocol Settings and choose the respective protocol There are different types of connections for both protocols which are described in detail below 3 1 eHealth100 as SICCT terminal An Ethernet connection of 10 100 MBit LAN is required to use the eHealth100 as a SICCT terminal To reduce waiting times it is recommended that you first attach the network cable before plugging in the power supply 3 1 1 Locating the terminal in the Local Area Network LAN The terminal s network can be configured to have either a dynamic IP address or a static IP address By default the terminal s network is configured to have a dynamic IP address A terminal can be dynamically discovered using an application that is compatible with SICCT Service Discovery A broadcast or multicast based protocol enables applications to receive the latest IP addresses and names of the terminals in the network To locate a terminal in the network through a SICCT compatible application program a UDP IP RFC 768 RFC 791 based Broadcast Multicast Protocol is used The service query takes place as per the Standard via the UDP Port 4743 Service Query Port Th
18. go to Menu General Login as User and enter your User PIN UPIN To switch from user settings to administrator settings go to Menu General gt Login as Administrator and enter your Administrator PIN APIN 16 5 3 7 Buzzer 5 3 7 1 On To activate an audio signal that indicates when keys are pressed during successful and unsuccessful PIN entry go to Menu gt Buzzer gt On 5 3 7 2 Off for keys To switch off the audio buzzer when pressing a key go to Menu gt Buzzer gt Off for Keys 5 3 7 3 Off To completely deactivate the buzzer go to Menu gt Buzzer gt Off 5 3 8 Display settings 5 3 8 1 Backlight For permanent backlight go to Menu Display Backlight On To disable backlight permanently go to Menu gt Display gt Backlight Off For automatic switch off of the backlight after no keys have been pressed for 5 minutes go to Menu gt Display Backlight gt Off after 5 Minutes For automatic switch off of the backlight after no keys have been pressed for 15 minutes go to Menu gt Display gt Backlight gt Off after 15 Minutes For automatic switch off of the backlight after no keys have been pressed for 30 minutes go to Menu gt Display gt Backlight gt Off after 30 Minutes 5 3 8 2 Contrast To change contrast go to Menu gt Display gt Contrast Press F1 to soften contrast and F2 to intensify it To confirm the selected contrast press F3 and to cancel all selecte
19. i100 Settings Update new firmware Navigation information Upload new firmware General stings Configure password Firmware image Upload Habwark connection Locator seruis Update new frmwane Configure trench names Restore factory settings Update UBoot Select the new firmware sa SCM MICKEORTE TE Mt Smart card terminal eHealthi100 Settings Update new firmware Navigation information Upload new firmware General settings i Configure password Fimware image C Documents and SetingstAdministrator Upload Network connection EE Lecter sence Look in E Hesht OD Pes Su e r EJ Update new frmware Configure Triendby S Dfuusb inf names EE Restore factory settim My Recent Healthl Firm S eHithR es dii Update UBaat cecs ament t S FIOeHith dli Pet esee dii Id Fllpdate exe A Ferpdate ini LP PME File ame etestia DO Fareane VO 25u bin Place Files ol typec as Files cr nitiate the upload sa SCM MICEDOSTSTEMS Smart card terminal eHealth100 Settings Update new firmware Navigation Information Upload new firmware General settings Configure password Firrrvevare image D 25009Healtht00 Firmware VID 25u bin upia ad Netwark connection Locator service Update new firmware Please do not interrupt the firmware upload Transferred 595 KB of 2000 KB ME friendly Restore factory settin Update UBoot
20. ically 5 3 9 6 Manual Configuration of the IP Address To configure the network connection manually go to Menu Communication gt Network Settings gt Manual You will see the IP address the netmask and the Gateway 5 3 10 Factory Reset see also Chapter 6 To reset the terminal to factory settings go to Menu Security settings Factory Reset Item Default settings APIN 123456 UPIN 123789 Buzzer Ein Backlightning Ein User Language German Administration Language German Contrast 45 Maximum Table 4 Factory Settings 5 3 11 PIN Management 5 3 11 1 Modification of the Administrator PIN APIN To change the APIN please go to Menu gt Security Settings PIN Management Administrator gt Modify Enter the current APIN then the new APIN and confirm the new APIN by re entering it To change the APIN you must have administrator rights and must be logged in as administrator 5 3 11 2 Modification of the User PIN UPIN To change the UPIN please go to Menu gt Security settings gt PIN Management User Modify A new UPIN can be selected only after entering the current UPIN Note If you forget your APIN or UPIN the terminal must be reset to its original factory settings Factory Reset Please see Chapter 6 for a description of the hardware and software methods of Factory Reset 18 5 3 12 Language To change the display language go to Menu gt Language and select one of
21. inal start DFU Off Acoustic signal during booting completed after DFU Terminal active Off No sound Card inserted terminal not Off No sound powered Smart card active Green on No sound Smart card communication Green blinking No sound During secure PIN entry Orange blinking One beep for each time a key is pressed After successful PIN entry Orange on Two short beeps after successful PIN entry One short beep after failed PIN entry Orange blinkin No sound After failed PIN entry Green on Secure smart card Communication Press Abort during PIN entry Green on Short beep Press Delete during PIN entry Orange blinking Longer beep Smart card communication Red on depending on the No sound failure successful or failed PIN entry afterwards device firmware upgrade TTable 2 LED Display and acoustic signals 3 TYPES OF CONNECTION There are two different default modes for the eHealth100 Depending on the firmware version upon delivery the terminal will boot either as MKT multi functional terminal or as SICCT If the MKT firmware is deployed on the eHealth100 terminal the device will boot as an MKT terminal in USB mode by default If the SICCT firmware is deployed on the terminal the device will boot as a SICCT terminal in Ethernet mode by default To check the firmware deployed on your device please go to Menu gt General gt Version MKT firmware versions are generally indicat
22. ko review or change any of your installation settings click Back click Cancel to exit the wizard Installshield lt Back instal 2 Cancel Click Install to start the installation process A new window will show the installation status jig eHealth100 Terminal InstallShield Wizard Installing eHealth100 Terminal The program Features you selected are being installed Please wait while the InstallShield Wizard installs eHealthi0o Terminal This may take several minutes Status LL InstallShield Wait until the installation is finished and the following window appears g eHealth100 Terminal InstallShield Wizard InstallShield Wizard Completed Setup has finished installing eHealth100 Terminal Show the readme file f Cancel To open the Readme file please check the box indicated Now click Finish to successfully complete the installation Now connect the eHealth100 to the system 10 3 2 2 Installation Test It is possible to check if the installation of the eHealth100 terminal was successfully done with the help of the installation test Please go to Start gt All Programs gt SCM Microsystems Tools gt Installation Test A new window Installation check Program opens You will be able to understand if drivers where installed what drivers were installed if the slots were installed correctly et cetera Installation check too
23. l Microsoft windows XP Version 5 1 Service Pack 2 Build 2600 Drivers Installation Check EHSLOT SYS Version 1 0 0 1 is installed EHDEV SYS Version 1 0 0 1 is installed SyStem Files Installation Check CT eHealth dll Version 1 4 0 1 is installed Readers Check Reader under test SCM Microsystems Inc Terminal0 Doctor slot 0 Firmware V0 25 Driver V1 00 lt I Installation Test A final result if the installation was successful or failed will be shown at the end of the list An installation protocol with the name InstallTest log will be created when the window will be opened The log file includes the same data as listed in the window and will be saved at Programs VSCM Microsystems Tools InstallTest InstallTest log If there are any problems arising during the installation of the MKT driver please send an email with the log file to eHealth scmmicro de 4 IMPLEMENTATION Make sure the casing and the seals on the underside of the terminal are intact before using the terminal for the first time Please contact your dealer or SCM Microsystems directly if you suspect manipulation First connect the appropriate connection cable serial or USB Afterwards connect the device s power supply with a 230 Volt 50Hz power socket Insert the cable plug into the appropriate socket at the back side of the terminal One or two seconds after plugging in the power supply you will hear an acoustic signal The start se
24. ngs 00 0005 16 5o iu Aa PP 17 TOTON METTE 17 S VL DII TOU KOUS satu ES AP IHE EIS eee us TIE SEE TUS 17 SIS OI ge Rm 17 5 3 8 Display Settings orae dons iro 9o e e Xe Xe cee beset oon eee weed 17 0 0021 Backlight 6256 eens bu cos oe ee eee Sees bn T DER 17 Doo COMMas gaaguktneae beet oe ye Gee oaks eas boeee age enens 17 5 3 9 Communication lt lt ccs gt iera tou ceux ce EDIT 17 5 3 9 1 Current Mode eis eiae don aa R9 83 RU 17 5 3 9 2 Switching to Ethernet niunt ue ker de deen pastvds es 17 5 39 2 Switching 16 USB 2224 esed eri ded E RUE Brava eare Sae 17 5 3 9 4 IP Address and Netmask 0 0 0 0 cee eee nes 18 5 3 9 5 Dynamic Configuration of the IP address 18 5 3 9 6 Manual Configuration of the IP address 18 Dol FACON ISGSEL aahacaaig xx 309 3 Hed oo wake ICE ee Idco d dd did adire 18 5 3 11 PIN Management uua osea Euphrate te p xac due P E Re er os 18 5 3 11 1 Modification of the Administrator PIN APIN 18 5 3 11 2 Modification of the User PIN UPIN sess 18 ox MAE rp 19 Dolo DIAGNOSIS scascerdoe ud os eevee he eae ae dos he ee eee ee oe 19 D FACTORY RESI 2343323 323 2 33 25 et 0 4 RU RE fate 6b 550s d dora aU d dii 19 CONTENT 6 1 Definition llle Rr 19 4 GENERAL ee Lael 4 5 2 Methods 2 asec ce Ro 5 eee ee oe Bees BS ee a AS oes SAE d 19
25. quence takes a few seconds with changing LED displays The terminal is ready for use if the basic display shows the icon Menu Note Only the power supply shipped with the device should be used as other supplies might damage the terminal 11 5 MENU To make changes to the terminal menu you must be logged on as administrator or user Users have only limited modification rights 5 1 Structure The following is the default menu structure L General Log in Login as Administrator Login as User Log out L Version L Terminal Reset L Buzzer L Off Off for keys L On Display Backlight L On L Off L gt Off after 5 Minutes L gt Off after 15 Minutes L gt Off after 30 Minutes Contrast Communication Protocol Settings L Current Mode Ethernet L USB Network settings L Show IP Netmask L Automatic bL Manual L Security settings PIN Management bL Administrator L Verification Modification bD User L Verification Modification L Usage of Slots Status of Slots L Status of SMC Restore factory settings Language L Deutsch 4 English 12 Diagnosis Test LED b LED O gt LED 1 Backlight Test LCD Test Smart Card L Test Slot 1 L Test Slot 2 Test Buzzer Test Keypad L gt EMV Tests only for EMV Level 1 accreditation test Note There may be variations in the menu structure shown above depending on firmware and the mod
26. rument as shown in the picture Ww S N 21710711B00091 P N Sxxxxx MAC 00 D0 16 07 DA F EUREN at Made In Germany by SCM Microsystems Connect the terminal to the power supply while continuing to hold down the reset button Wait for the beep and continue holding down the reset button for at least 20 more seconds for the changes to become effective If the menu or the screen saver appears on the display the reset was successful 6 3 More Information After successful Factory Reset the administrator password is reset to admin and the user password is reset to user 7 FIRMWARE UPDATE To update the terminal firmware it is essential to differentiate between SICCT and MKT The firmware update of the SICCT terminal is effected via the LAN the update of the MKT terminal via USB 7 1 Firmware update in SICCT mode via the LAN This section specifies the steps required to perform a firmware update via web browser for the eHealth100 terminal in SICCT mode Connect the eHealth100 to the Ethernet and power supply Launch the web browser e g Internet Explorer Mozilla Firefox Enter the terminal IP address see Chapter 5 3 9 4 in the following format http Terminal IP Address in the web browser Note It is not possible to launch the web interface while the user menu of the terminal is still active i about blank Microsoft Internet Explorer Fle Edt yew Favorites Took Help Ow O DBO Dei
27. th Floor Tidel Park 4 Canal Bank Road Taramani Chennai 600 113 India Tel 81 44 22540020 4 Lines Fax 91 44 22540029 Web www scmmicra com DECLARATION OF CONFORMITY According to ISO IEC Guide 22 and EN 45014 We SCM Microsystems declare under our sole responsibility that the product Product Description Ethernet and USB Smart Card Terminal Model Number eHealth100 Test Report Reference 1 S CEM EMCD TR 2007 2008 75 of SAMEER Centre for Electromagnetics Chennai 600113 2 S CEM EMCD TR 2007 2008 82 of SAMEER Centre for Electromagnetics Chennai 6001 13 3 S CEM EMCD TR 2007 2008 35 of SAMEER Centre for Electromagnetics Chennai 6001 13 4 ETDC BgyT 58169 1of ETDC Bangalore 560053 Dates of Testing 10th May 2007to 12th May 2007 24th May 2007 to 30th May 2007 Manufactured by SCM Microsystems GmbH Manufacturer s Address Oskar Messter Strasse 13 D 85737 Ismaning Germany Herewith conforms to the following Council Directives Text of the Directive 89 336 EEC amended by Directive 91 263 EEC Directive 92 31 EEC and Directive 93 68 EEC This Declaration of Conformity is based on the compliance of the product with the below listed harmonized standards CISPR 22 2005 Class B Conducted and Radiated Emissions IEC 61000 4 2 2001 Electrostatic Discharge Immunity Test IEC 61000 4 3 2002 Radiated Radio Frequency Electromagnetic Field Immunity Test IEC 61000 4 4 2004 Electric Fast
28. the options avai lable Notes 1 Currently only German and English are available 2 The language selected will appear automatically in the Web browser 3 Language settings for users and administrators can be different 5 3 13 Diagnosis To test the functionality of the terminal please go to Menu Diagnosis Select the interface you would like to test and follow the instructions in the display Note There is an additional diagnostics program for EMV tests This program includes interfaces to carry out separate Loop Back One Shot and Timed Loop EMV Tests for patient and health provider card slots 6 REsET TO FAcTORY SETTINGS 6 1 Definition Factory Reset is the concept of switching the terminal settings back to the original default settings This may be required if problems arise that cannot be resolved by the user or the administrator When Factory Rest is performed all previous settings are cancelled and reset to factory settings 6 2 Methods There are two methods to reset the eHealth100 to its factory settings by using the web browser software method by performing the Factory Reset operation through the hardware switch on the backside of the terminal hardware method 6 2 1 Software Method Resetting the eHealth100 terminal to the factory default settings can be done using the web browser This section specifies the steps required to perform this task Connect the eHealth100 to Ethernet and power s
29. update 8 CONTACT For technical questions please contact SCM Microsystems GmbH Oskar Messter Strake 13 85737 Ismaning www scmmicro com ehealth100 After successful registration at www scmmicro com ehealth100 you will find also the latest versions of the eHealth100 manual and the firmware WASTE DISPOSAL Products marked with the WEEE disposal symbol require professional disposal and W are not to be disposed of in residual waste Please dispose of all WEEE marked products at local waste facilities that are set up to handle the return and EMEN collection of electric and electronic equipment The disposal of electric and electronic equipment respective parts of it in residual waste can harm human health and the environment By disposing of WEEE marked products appropriately you are helping to recycle and recover electric and electronic equipment and protect the environment More information is available at your public waste disposal authority COPYRIGHT AND TRADEMARKS Copyright SCM Microsystems GmbH 2007 all rights reserved Delivery possibilities and technical changes reserved This user manual was provided by SCM Microsystems GmbH SCM Microsystems is an ISO 9001 certified company SCM and SCM Microsystems are trademarks of SCM Microsystems Inc All other trademarks are trademarks of their respective owners 29 TE S C M SCM Microsystems India Pvt Ltd Module No 0506 0507 amp 0508 5 MICROSYSTEMS D Block 5
30. upply Launch the web browser e g Internet Explorer Mozilla Firefox Enter the IP address of the terminal in the following format https iP address of the terminal in the web browser see also Chapter 5 3 9 4 Note It is not possible to launch the web interface while the user menu of the terminal is still active T about blank Microsoft Internet Explorer Fie Edt View Favorites Took Help h fons 5 2 T n D B A mad w Q xg Amh yrr O 2 5 Address M https 10 151 50 89 19 The browser will prompt for a username and a password The default user name is admin the default password is admin Connect to 10 151 50 89 eHealth Terminal User name admin Password eese essee Cl Remember my password Coe Click OK to continue Once the login is successful the following screen will appear E Chip Card Terminal eHealth100 Settings Microsoft Internet Explorer Ee Edt yew Favokes Tob Hep Q 9280 P yrs O B 273 Address B https 10 151 50 89 cgi bin config general cgi ES SCM mMICEOSRYSTEME Chip Card Terminal eHealthi00 Settings Configure General Settings _ Navigation Mndormation Configuration Summary General Settings Language for the English SEDENS STIR configuration interface Mebwork Connectivity Name af the Card Reader aHealth Terminal Locator Service TCP IP port for command 4742 Lipid Firrewarns interpreter Configure Frendh Tess Factor
31. y Reset The settings were applied and will start being effective within a few seconds Information Page Click on the Factory Reset button in the navigation menu on the right side 20 The web browser will now prompt for the administrator password Enter the correct pass word Default settings 123456 and click on Confirm Ji Chip Card Terminal eHealth100 Settings Microsoft Internet Explorer Fie Edt Mew Favorites Tools Heip Q ug P5992 24 Address https 10 151 50 89 cgi bin factory reset cgi aa SCM MICROSYSTEMS Chip fara Terminal eHe ent OD Sings Factory Reset Navigation Information General Settings Configure Password sesen Hebwork Connectity Locator Service Upload Firmware Configure Friendhnames m Factory Reset Enter admin password to restore Factory settings When the browser displays Factory Reset Done unplug the terminal from power and reconnect it to become effective 6 2 2 Hardware Method In addition to the software method described above Factory Reset can also be achieved by using the Factory Reset switch located on the underside of the eHealth100 terminal O0 o eHealth S N 21710711B00091 qe RoHS 2002 E5 EC P N 9Xxxxxx f MAC 00 D0 16 0 TN nN 5 FTT Tm Made In Germany by S M Microsyst ems Reset Button f vA o Ap x in i n ETY o 21 Press the Factory Reset button using a sharp inst
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