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Yealink SIP-T46G IP Phones User Guide

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1. c ccccesccesccscceccccccccesccccescceccecccescescescecceescesccescecccesceeceescesceescesceescscesseess 16 Basic Network Settings cc eesssssssssseecccccccccceeeeeseseeeessssseeeeeececcccsesesesssauaeeeseseeeeeeeeeeess 17 FR OS FOI see csc stares sete vend tctnewtests sate cate A E E 19 TS S p PAE S E cence E E AET cessed de E AA AOAI AA 20 Customizing Your Phone cscccssscccsssccssscccescccesscessceeesces 21 Generalo SUNS sic ose zceeceasloacesresciasisinecsatasantes Er EEE EEE rS 21 WOO COC E E EEEE EE E 21 BOCKI NE ars E E E EE EA E EE 22 SE en E E wiwaceadee sauedanewesoncdesmeaeoseues 23 LONOU eae EE E ssn E A EE A A E A EER 24 Dat amp TIME ened cdiceeseratsescaescenccoarnoatecatvaaGerne O EEIE EO ATENEO 25 Administrator Password ccccscceccecceccescescescescescescescesccesceccescescescescscescescescescescescesces 27 EEEE e PE IS E EEOAE PETAN E A A E ENEE E O E E 28 Fy LOCK errena r E senses EEEE EAE 28 Audio Settings ccccccccccccccccseececccsssssseecesccccccccesseseeecceesssssesessssccceccssesaeeeeeesssseesessescsess 32 NOUN IN STEE ONE AEAEE OA AEAEE A E E 52 vii User Guide SIP T46G IP Phone RING ONES aa E E ETE aha N ci a ate eu ial ees elie 33 CONTECH MOM GSI SIM rsa soeckn oes secias beta a A e cata dedogsenentes 34 DESCO eae scesarccade cer E E ge tna dead eciavaaatis 35 LOCODE CTO mete ctr ee ng eS en OS A 36 BIGCKIIS Eerie ets teenies sitet acess cece guid accepc
2. Information Features Call Pickup Group Call Pickup Enabled Audio Group Call Pickup Code 98 Intercom Visual Alert for BLF Pickup Disabled Transfer Audio Alert for BLF Pickup Disabled Call Pickup Remote Control Phone Lock ACD SMS Action URL Bluetooth 4 Click Confirm to accept the change Note The group pickup code above is configured on a global which applies to all accounts To configure the group call pickup code on a per line basis via web user interface 1 Click on Account Select the desired account from the pull down list of Account Click on Advanced a et Enter the group call pickup code in the Group Call Pickup Code field Directed Call Pickup Code Group Call Pickup Code 98 Distinctive Ring Tones Disabled Unregister When Reboot Disabled 5 Click Confirm to accept the change To pick up a call in the group 1 Pick up the handset 106 Note Basic Call Features 2 The GPickup soft key appears on the LCD screen Directory GPickup Cancel 3 Press the GPickup soft key on your phone when a phone in the group receives an incoming call The call is answered on your phone You can also configure a DSS key as group pickup key via phone user interface or web user interface You can pick up a call by pressing the group pickup key directly The directed call pickup code and group call pickup code are predefined on the system server Contact your system administra
3. to highlight the desired entry Press the Option soft key and then select Add to Contacts from the prompt list a A S Press the Save soft key to save the contact to the local directory If the contact has already existed in the local directory the LCD screen will prompt Overwrite the original contact Press the OK soft key to overwrite the original contact in the local directory or the Cancel soft key to cancel For more information on remote phonebook operating refer to Remote Phonebook on page 50 Editing Contacts To edit a contact in the local directory 1 Press the Directory soft key The IP phone enters the local directory directly as there is only Local Directory in the directory by default Back Add Group Search Enter If Local Directory is removed from the directory press Menu gt Directory gt Local Group 2 Select the desired contact group and press the Enter soft key 3 Press or to highlight the desired contact 41 User Guide SIP T46G IP Phone 4 Press the Option soft key and then select Detail from the prompt list Delete 5 Press or to highlight the contact information and then edit 6 Press the Save soft key to accept the change or the Back soft key to cancel Deleting Contacts To delete a contact from the local directory 1 Press the Directory soft key The IP phone enters the local directory directly as there is only Local Directory in the d
4. 96 The LCD screen prompts Copy to all lines Copy to all lines Cancel 3 Press the OK soft key to accept the change or the Cancel soft key to cancel If you select No Answer Forward you can enable it for a specific account 1 Press or gt or the Switch soft key to select Enabled from the No Answer Forward field 2 Enter the destination number you want to forward all unanswered incoming calls to in the Target field 3 Press or gt or the Switch soft key to select the ring time to wait before forwarding in the After Ring Time field The default ring time is 12 seconds 4 Optional Enter the no answer forward on code or off code respectively in the On Code or Off Code field No Answer Forward Back All Lines Switch You can also enable the no answer forward for all accounts After the no answer forward was enabled for a specific account do as below 1 Press or to highlight the No Answer Forward field 2 Press the All Lines soft key Note Basic Call Features The LCD screen prompts Copy to all lines Copy to all lines Cancel 3 Press the OK soft key to accept the change or the Cancel soft key to cancel 5 Press the Save soft key to accept the change or the Back soft key to cancel The icon appears on the idle screen and a specific line icon or all the line icons change to You can also configure forward feature via web user interface at the p
5. Status Security Local Directory Contacts Favorite Remote Phone Book Local Directory Remote Phone Book Phone Call Info LDAP MulticastIP Setting Search Source List In Dialing Disabled Remote Phone Book LDAP Recent Call In Dialing Confirm Enabled Local Directory History Disabled 6 Click Confirm to accept the change Note You can configure the directory feature via web user interface only To check the directory feature via phone user interface L Press the Directory soft key when the phone is idle 35 User Guide SIP T46G IP Phone The phone LCD screen displays the list s of directory Directory Cancel If there is only one list in the directory pressing the Directory soft key enters this list directly Note If you don t configure the remote phonebook and LDAP features in advance via web user interface you cannot see the remote phonebook and LDAP lists on the phone user interface For more information about the remote phonebook refer to Remote Phonebook on page 50 For more information about the LDAP contact your system administrator Local Directory The built in phone directory stores the names and phone numbers of your contacts You can store up to 1000 contacts in your phone s local directory There are four default groups in the local directory All Contacts Company Family and Friend You can add new groups and add new contacts to different groups in
6. Yealink E COSY VOlP Ultra elegant Gigabit IP Phone SIP T46G User Guide Version 71 70 May 2013 Copyright Copyright 2013 YEALINK NETWORK TECHNOLOGY CO LTD Copyright 2013 Yealink Network Technology CO LTD All rights reserved No parts of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical photocopying recording or otherwise for any purpose without the express written permission of Yealink Network Technology CO LTD Under the law reproducing includes translating into another language or format When this publication is made available on media Yealink Network Technology CO LTD gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution No parts of this publication may be subject to alteration modification or commercial use Yealink Network Technology CO LTD will not be liable for any damages arising from use of an illegally modified or altered publication Warranty THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS YEALINK NETWORK TECHNOLOGY CO LTD MAKES NO WARRANTY OF ANY KIN
7. b If you select Busy Forward 1 Press or C Or the Switch soft key to select Enabled from the Busy Forward field 2 Enter the destination number you want to forward all incoming calls to when the phone is busy in the Target field 3 Optional Enter the busy forward on code or off code respectively in the On Code or Off Code field Switch c Ifyou select No Answer Forward 1 Press or Or the Switch soft key to select Enabled from the No Answer Forward field 2 Enter the destination number you want to forward all unanswered incoming calls to in the Target field 3 Press or C Or the Switch soft key to select the ring time to wait before forwarding in the After Ring Time field The default ring time is 12 seconds 75 User Guide SIP T46G IP Phone 94 4 Optional Enter the no answer forward on code or off code respectively in the On Code or Off Code field No Answer Forward Switch 4 Press the Save soft key to accept the change or the Back soft key to cancel The icon on the idle screen indicates the call forward is enabled To enable call forward in custom mode 1 Press Menu gt Call Feature gt Call Forward 2 Press or to select the desired account and then press the Enter soft key 3 Press or to select the desired forwarding type and then press the Enter soft key 4 Depending on your selection a If you select Always Forward you can enable i
8. system administrator for the access URL of the corporate directory To configure an access URL for remote phonebook via web user interface 1 Click on Directory gt Remote Phone Book Z 3 4 Yealink Customizing Your Phone Enter the access URL in the Remote URL field Enter the name in the Name field Log Out Status Account Network DSSKey Features Settings Directory Security Local Directory http 10 3 6 172 8080 phone RemotePhonebook xml Sales Dep Remote phone book Remote Phone This feature allows you to Book download contact list from the server Input the phonebook Phone Call Info preside oe LDAP MulticastIP Setting Sremote Name Sremote Name Flash Time Seconds Click Confirm to accept the change To access your corporate directory via phone user interface 1 5 Press Menu gt Directory gt Remote Phone Book If Remote Phone Book is added to the directory press Directory gt Remote Phone Book Select the desired remote group and then press the Enter soft key The phone connects to load the corporate directory and then displays the corporate contact list on the LCD screen Update Search Enter Press the Back soft key to back to the previous interface To search for a contact in the corporate directory 1 2 Press Menu gt Directory gt Remote Phone Book Select the desired remote group and then press the Enter soft key to load the corporate directory Pr
9. Optional Enter the pickup code in the Extension field Line Key 1 Delete 8 Press the Save soft key to accept the change or the Back soft key to cancel You can also configure the BLF key via web user interface at the path DSSKey gt Line Key You can enable audio alert for BLF pickup feature on the phone This allows the monitoring phone to play a warning tone when the monitored phone number receives an incoming call You can also enable visual alert for BLF pickup feature on the phone This allows the LCD screen of the monitoring phone to display the caller ID when the monitored phone number receives an incoming call To enable the visual and audio alert feature via web user interface 1 Click on Features gt Call Pickup 2 Select Enabled from the pull down list of Visual Alert for BLF Pickup 3 Select Enabled from the pull down list of Audio Alert for BLF Pickup Log Out Yealink Account Network DSSKey Settings Directory Security Call Pickup NOTE Forward amp DND Directed Call Pickup General Directed Call Pickup Code Information Features Call Pickup Group Call Pickup Audio Group Call Pickup Code Intercom Visual Alert for BLF Pickup Transfer Audio Alert for BLF Pickup X Call Pickup Remote Control Phone Lock ACD SMS Action URL Bluetooth 4 Click Confirm to accept the change Advanced Phone Features When the monitored phone number receives an incoming call the fol
10. Preference Live Dialpad Settings Preference Time amp Date Inter Digit Time 1 14s Upgrade Backlight Idle Intensity Backlight On Intensi Auto Provision iis i BackLight Time Always On Configuration WatchDog Enabled Dial Plan Ring Type Ring1 wav Browse Voice Load Ringtone es Ring Upload Cancel Tones Wallpaper Default jpg be Browse Softkey Layout Upload Wallpaper Upload Cancel Cancel TRO69 3 Click Upload to upload the file 4 Click Confirm to accept the change The customized wallpaper appears in the pull down list of Wallpaper Backlight You can configure the backlight feature to adjust the brightness of the phone LCD screen Backlight On Intensity is used to adjust the backlight intensity of the LCD screen Backlight time specifies the delay time to turn off or dusky the backlight when the IP phone Is inactive Backlight Idle Intensity decides whether the IP phone turns off or dusky the backlight of the LCD screen after a period of inactivity You can configure the backlight status on the LCD screen as the following types e Always on Backlight is on permanently 1min 2min 5min 10min 30min Backlight is turned off or dusky when the phone is inactive for approximately 1min 2min 5min 10min or 30min 22 Customizing Your Phone To configure the backlight via phone user interface 1 Press Menu gt Basic gt Display gt General Gene
11. Press or C Or the Switch soft key to select the Static IP from the Type field Getting Started 3 Enter the desired values in the IP Address IPv IP Prefix Gateway Primary DNS and Secondary DNS fields respectively IPv6 WAN Port ANS Gee OES Se Delete 4 Press the Save soft key to accept the change or the Back soft key to cancel If you are using an xDSL modem you can connect your phone to the Internet via PPPoE mode You can set a WAN port to be a PPPoE port The PPPoE port will perform a PPP negotiation to obtain the IP address Contact your system administrator for the PPPoE user name and password To configure PPPoE via phone user interface 1 Press Menu gt Advanced password admin gt Network gt WAN Port gt IPv4 2 Press or C Or the Switch soft key to select the PPPoE from the Type field 3 Enter the user name and password in the corresponding fields IPv4 WAN Port a et 0592572000 ee ee PPM Pete oe ee 2 nee 6 ee u s roa DOO a Delete 4 Press the Save soft key to accept the change or the Back soft key to cancel Note Using the wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance For more information about these parameters contact your system administrator Registration Generally your phone will be deployed with multiple other phones In this case your system administrator will configure the ph
12. Table Of CONtent cccccscsccscscsccscscsccscecsccscecsccscecsccscecees vii OVESIVICW ccccscscsccscsccccscsccccscsccccscecsscscecescscessscscecescssessscssesees 1 Hardware Component INStructions cccccccccccccccceeeesssssseeesececcccccceeesessuaueuesssseeeeeceeeeess 1 leOn INSTUCHONS ornnes TAE 3 Be WANS HOC TIONG scececitacectencenctenasaceuvaacsnccaasdhsecdossisaniecsdasieuniacciseacauadbsacdessnsesensdasiousanssonsantcacessentneks 5 User Interfaces ccc cecescsccsccsccsceccsccscescsccscescescscescescescscescessssescescescssescesceseecescescssescescesces 6 Phone User Interface ccc cc ceccscesceccsccsccsccscsccscescescscescscesescescescscescescesescescescesescescesces 6 Web User INtErface oo cece cccsccecescsscsccsccscsscscescscssescescescscescescescecescescesessescescesescescesces 6 Documentations cccecesceccsccccecceccscescecceccscescescecescescescscescececeecescescesescescesescescescesescescesces 9 Getting StArted cssccssssccsesccsescccessccsescecescecessceessceeesces 11 Packaging Contents es ascanecesteccacedecdnactsecontesnesteecentaccecedosbaacdsesvaiaiacstenctatierecsbassaasteesentascceies 11 Phone Installation sxecudetwiecancnescchaouns sccdeeasduoned encadeesceubeeiscedueaasbesbaleucsdeenselunaoiceactnaactoste dese 13 Phone Initialization ccccecesceccsccscsceccsccscesceccscescescecescescescesescescesescescescesescescescscescescess 16 Phone StAtuS
13. Bluetooth Device 2 Select the desired Bluetooth headset 3 Press the Option soft key and then select Move Up or Move Down from the prompt list The top one has the highest priority When the phone is not connected with any Bluetooth headset it will automatically connect to the Bluetooth headset with highest priority You can disconnect your Bluetooth headset from your phone When you disconnect the Bluetooth headset it still displays in the Paired Bluetooth Device list You can easily connect it to your phone again 59 User Guide SIP T46G IP Phone To disconnect your Bluetooth headset from your phone 1 Press Menu gt Basic gt Bluetooth gt Paired Bluetooth Device 2 Select the connected Bluetooth headset 3 Press the Disconnect soft key The Bluetooth headset is disconnected To connect it to your phone again press the Connect soft key You can delete your Bluetooth headset from your phone When you delete the Bluetooth headset it disappears from the Paired Bluetooth Device list To connect it to your phone again you need to scan and connect it again To delete your Bluetooth headset from your phone 1 Press Menu gt Basic gt Bluetooth gt Paired Bluetooth Device 2 Select the Bluetooth headset you want to delete 3 Press the Option soft key and then select Delete from the prompt list The LCD screen prompts the following warning Delete seleted item Cancel 4 Press the OK soft key to confirm
14. Description Fast flashing The BLF monitored user receives an incoming call on the non current page Solid red There is a parked call on the non current page Fast flashing The line receives an incoming call on the non current page To configure the page icon status via web user interface 1 Click on DSSKey gt Line Key 2 Select Enabled in the Enable Page Tips field 3 Click Confirm to accept the change When the phone is idle you can also long press the line key to configure it directly The line key features are explained in the following subchapters in detail e Line e Speed Dial e Voice Mail e Pick Up e Group Pickup e DTMF e Prefix e Local Group e XML Group Customizing Your Phone e XML Brower e LDAP e Conference e Forward e Transfer Hold e DND e SMS e Group Listening e Zero Touch e URL e Keypad Lock e Directory For more information contact your system administrator Line You can use this key feature to accept the incoming calls place active calls on hold or resume a held call It performs the same as a hard line key Dependencies ype Line Account ID the account this feature will be applied to Value Default Lock Float Usage When receiving an incoming call the DSS key LED flashes green 1 Press the DSS key to accept the incoming call 2 Press the DSS key to place the active call on hold 3 Press the DSS key again to resume the held call When you select
15. EA OE RS Cre ee 99 CON has a eee er ae Se eRe ne ODIO SRD eS Te PTR RD ee RS Te 100 FOCGICOMPEFEINCS anien r E duis seiuccee ees letences dt eeaseeleens 100 Network COM LShOINCE eksase tes ccccsencss sta hiesadaisndeta cits a a a a A 101 mI PGI orreen a dds szatcectend ocean occ Suet E A 102 Bio B27 el lt 0 o cari tree eRe rn Sener eee RE ROG Te Ran ny See RCE AEE OTERO eee Re AE RRO RT 103 ANONYMOUS Cl coos ses es aah sicatac hentai Se a es Aa dala sates hectic ls toda dase tahoe lec teks 107 AMONY MOUS Call Rejection sinse a tiuehtn sce a EEE 108 Advanced Phone Featule sccccssccsssccssccsescesssccesceeess 111 BUSY Lamo Fela BEF lenr E EE E ices 111 viii Table of Contents CG RECO GING eaa sree chsh crete EETA atacand aes 114 HOt DSS ING G rniii ei E aa E bau ha E a 116 MOT O E E E 118 OUIGoIng Mer on Calena a E E 118 IMEOMMING Mercon Callesen i E N N N 119 MUNCIS CPAN uiraa E E EE E EA EE O O EAO 121 SendNg RIP STEAM ee A E A a eeeealecee weed 121 Receiving RIP STe CUM die A 122 Music On NAO hires divs saddens tatcltsatne is ead inde a clad a EE de aie T O 123 Automatic Call Distribution ACD J esir sane dnsatastincebasdesemesydiessaec cnsaiastincsvasdesewtsss 124 ME cSd aaa Pea oe ne PEO ee a Ne nC er 126 Shor Message Service SMS earnan n O E 126 VOICE MOI integra nE E E EOE A ETNE ONE N OEE 128 Message Waiting Indicator MWI esseessesssseseesssssssecerrssssssercerssssssereeressssseereresesssses 130 IFOUDIESH
16. On to activate DND 4 Press the Save soft key to accept the change The icon appears on the idle screen and the specific line icon changes to icon Incoming calls on the specific line will be rejected automatically and n New Missed Call s n indicates the number of the missed calls will prompt on the LCD screen 1 New Missed Call s To activate DND in custom mode for all accounts 1 Press the DND soft key when the phone is idle The LCD screen displays a list of the accounts on the phone Custom DND All On Enter 2 Press the All On soft key to activate DND for all accounts 3 Press the Save soft key to accept the change 90 Note Basic Call Features The icon appears on the idle screen and all the line icons change to icon Incoming calls will be rejected automatically and n New Missed Call s n indicates the number of the missed calls will prompt on the LCD screen 1 New Missed Call s The prompt message displays only if the Missed Call Log feature for the line is enabled The Missed Call Log feature can be configured via web user interface at the path Account gt Basic The Do Not Disturb feature is local to the phone and may be overridden by the server settings For more information contact your system administrator To configure the DND authorized numbers via web user interface 4 Click on Features gt Forward amp DND select Enabled from the pull down list of D
17. Please place no heavy objects on the device in case of damageand deformation caused by the heavy load Keep at least 10 cm between the device and the closest object for heat dissipation Do not place the device on or near any inflammable or fire vulnerable object such as rubber made materials Keep the device away from any heat source or bare fire such as a candle or an electric heater Keep the device away from any household appliance with strong magnetic field or electromagnetic field such as a microwave oven or a refrigerator AN Operating Requirements Do not let a child operate the device without guidance Do not let a child play with the device or any accessory in case of accidental swallowing Please use the accessories provided or authorized by the manufacturer only The power supply of the device shall meet the requirements of the input voltage of the device Pleaseuse the provided surge protection power socket only Before plugging or unplugging any cable make sure that your hands are completely dry Do not spill liquid of any kind on the product or use the equipment near water for example near a bathtub washbowl kitchen sink wet basement or near a swimming pool Do not tread on pull or over bend any cable in case of malfunction of the device During a thunderstorm stop using the device and disconnect it from the power supply Unplug the power plug and the Asymmetric Digital Subscriber Line ADSL twist
18. account from the Account field If Auto is selected the phone will use the first available account when placing calls to the contact from the local directory Press the Save soft key to accept the change or the Back soft key to cancel To move a contact to the Blacklist 1 Press Directory soft key 49 User Guide SIP T46G IP Phone The IP phone enters the local directory directly as there is only Local Directory in the directory by default Local Group Back Add Group Search Enter If Local Directory is removed from the directory press Menu gt Directory gt Local Group 2 Select the desired contact group and press the Enter soft key 3 Press or to highlight the desired contact 4 Press the Option soft key and then select Add to Blacklist from the prompt list The LCD screen prompts the following warning Warning Move selected to Blacklist Cancel 5 Press the OK soft key to confirm the setting Operating instructions of editing blacklists deleting blacklists placing call to blacklists and searching for contact in the blacklist refer to the operating instructions of Local Directory on page 36 Remote Phonebook 50 You can access your corporate directory through your phone You can add local contacts from the corporate directory You can also dial a contact from the corporate directory You can configure your new phone to access up to 5 corporate directories Contact your
19. admin gt Phone Settings gt Keypad Lock 31 User Guide SIP T46G IP Phone 2 Press or C Or the Switch soft key to select Disabled from the Keypad Lock Enable field Keypad Lock Switch 3 Press the Save soft key to accept the change You can also activate or deactivate the keypad lock via web user interface at the path Features gt Phone Lock Audio Settings Volume You can press the Volume key to adjust the ringer volume when the phone is idle You can also press the Volume key to adjust the receiver volume of currently used audio devices handset soeakerphone or headset when the phone is in the dialing interface or during a call To adjust the volume when the phone is idle 1 Press gt to adjust the ringer volume J g 09 59 Mon M 1006 AEETI History Directory Menu 532 Customizing Your Phone To adjust the volume when the phone is during a call 1 Press to adjust the volume of currently used audio device handset speakerphone or headset ip Bl diate a AFR 1006 3 7 00 08 W000 Transfer Hold Conference End Call Note If ringer volume is adjusted to minimum the LK icon will appear on the LCD screen Ring Tones Ring tones are used to indicate incoming calls You can select different ring tones to distinguish the different accounts registered on your phone or to distinguish your phone from your neighbor s To select a ring tone for the phone via phone
20. allows you to download contact list from the server Input the phonebook URL and rename the phonebook Customizing Your Phone Call History Management The SIP T46G IP phone maintains call history lists of Dialed Calls Received Calls Missed Calls and Forwarded Calls The call history list supports up to 400 entries in all You can check the call history dial a call add a contact or delete an entry from the call history list You should enable the history record feature in advance To enable the history record feature via phone user interface 1 Press Menu gt Call Feature gt Others gt General 2 Press or C Or the Switch soft key to select Enabled from the History Record field General Switch 3 Press the Save soft key to accept the change or the Back soft key to cancel To check the call history 1 Press the History soft key The LCD screen displays the all call list 2 Press or to switch between All Dialed Received Missed and Forwarded call lists 3 Press or to select the desired entry 4 Press the Option soft key and then select Detail from the prompt list The detailed information of the entry appears on the LCD screen To dial a call from the call history list 1 Press the History soft key 2 Press or C to switch between All Dialed Received Missed and Forwarded call lists 3 Press or to select the desired entry 4 Press the Send soft key To add a contac
21. and activate deactivate it for use lf you want to use a wireless headset insert the Bluetooth compatible USB adapter into the USB port at the back of the phone For more information on using a Bluetooth headset refer to Bluetooth Headset on page 56 This section provides the introduction of the wired headset If both a Bluetooth headset and a wired headset are connected only the Bluetooth headset will be used Customizing Your Phone Headset Mode Activation Deactivation To activate the headset mode 1 Press on the phone The HEADSET key LED illuminates solid green when the headset mode is activated Press the line key or the Answer soft key to answer a call the call will connect to your headset automatically Enter the desired number and then press the Send soft key the phone will place the call by using the headset automatically For more information about using the headset to place a call refer to Placing Calls on page TI To deactivate the headset mode 1 Press again on the phone The HEADSET key LED turns off when the headset mode is deactivated Headset Prior You can use headset in priority when enabling the headset prior feature This feature is especially useful for permanent or full time headset users To enable headset prior via web user interface 1 Click on Features gt General Information 2 Select Enabled from the pull down list of Headset Prior 3 Click Confirm to accept the change To
22. configure the phone to allow it to receive an RIP stream from pre configured multicast listening address es without involving SIP signaling You can specify up to 10 multicast listening addresses Sending RTP Stream To configure a multicast paging key via phone user interface 1 Press Menu gt Features gt DSS Keys Select the desired DSS key Press or C Or the Switch soft key to select Key Event from the Type field 2 3 4 Press or C Or the Switch soft key to select Paging from the Key Event field 5 Optional Enter the string that will appear on the LCD screen in the Label field 6 Enter the multicast IP address and port number e g 224 5 6 20 10008 in the Value field The valid multicast IP addresses range from 224 0 0 0 to 239 255 255 255 Line Key 1 Key Event Paging Delete 7 Press the Save soft key to accept the change or the Back soft key to cancel You can also configure a multicast paging key via web user interface at the path DSSKey gt Line Key You can also configure the phone to use a default codec for sending Multicast RTP stream via web user interface To configure a default codec for multicast paging via web user interface 1 Click on Features gt General Information 2 Select the desired codec from the pull down list of Multicast Codec The default codec is G722 121 User Guide SIP T46G IP Phone Note Note 3 Click Confirm to accept the change If G722 codec
23. dial from the search results For more information refer to Contact Management on page 34 and Call History Management on page 53 During a call you can alternate between Speakerphone Headset or Handset mode by pressing the Speakerphone key the HEADSET key or picking up the handset The call duration of active calls is visible on the LCD screen In the figure below the call to the number 1000 has lasted 40 seconds ID Bll diate Transfer Hold Conference End Call To place a call using the handset 1 Pick up the handset 2 Enter the desired number using the keypad 3 Press or the Send soft key By default the key is configured as a send key You can set the key as the send key or set neither of them as send keys For more information refer to the Key as Send on page 28 You can also dial using the SIP URI or IP address To obtain the IP address of your phone press the OK key The maximum SIP URI or IP address length is 32 characters For example SIP URI 3606 sip com IP 192 168 1 15 Your phone may not support direct IP dialing Contact your system administrator for more information To place a call using the hands free speakerphone mode Do one of the following With the handset on hook press or the line key to obtain a dial tone Enter the desired number using the keypad Press f or the Send soft key Basic Call Features With the handset on hook enter the desired number us
24. g 224 5 6 20 10008 which the phone listens for incoming RIP multicast in the Listening Address field 5 Enter the label in the Label field Label will appear on the LCD screen when receiving the RIP multicast 6 Click Confirm to accept the change The multicast IP addresses range from 224 0 0 0 to 239 255 255 255 The priorities of listening addresses are predefined 1 with the highest priority 10 with the lowest priority Both the multicast paging sender and the receiver will play a warning tone when pressing the multicast paging key Music on Hold Music on hold MoH is the business practice of playing recorded music to fill the silence that would be heard by the callers who have been placed on hold To use this feature you should specify a SIP URI pointing to a Music on Hold Server account when placing a call on hold the phone will invite this SIP URI to the Music on Hold Server account The Music on Hold account automatically answers to the SIP INVITE messages and immediately plays audio from some source located anywhere LAN Internet to the held party Contact your system administrator for the SIP URI 123 User Guide SIP T46G IP Phone To configure music on hold server via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Advanced 4 Enter the SIP URI e g sip moh sip com in the Music Server URI field 5 Click Confirm to accept the
25. is used for multicast paging the phone LCD screen displays icon to indicate that is providing high definition voice To send RTP stream 1 Press the multicast paging key when the phone is idle The phone sends RTP to a preconfigured multicast address IP Port Any phone in the local network then listens to the RTP on the preconfigured multicast address IP Port For both sending and receiving of the multicast RTP there is no sip signaling involved The multicast paging key LED illuminates solid green The following figure shows a multicast RTP session on the phone Ke Talking 224 5 6 20 10 End Call 2 Press the Hold soft key to place the current multicast RTP session on hold 3 Press the End Call soft key to cancel the multicast RTP session Multicast RTP is one way only from sender to the multicast address es receiver For outgoing RTP multicasts all other existing calls on the phone will be placed on hold Receiving RTP Stream 122 You can configure the phone to receive a Real Time Transport Protocol RIP stream from the pre configured multicast address es without involving SIP signaling You can specify up to 10 multicast addresses that the phone listens to on the network You can also change the behavior of how the phone handles incoming multicast paging calls by configuring specific parameters via web user interface The specific parameters are Paging Barge and Paging Priority Active Pagin
26. key to create a new call The conference is placed on hold 6 Enter the number of the new party and then press f Or the Send soft key 7 When the new party answers the call press the Conference soft key to add the new party to the conference 8 Repeat steps 5 to 7 until you have added all intended parties The procedures to set up a network conference call for specific servers may be different from introduced above Contact your system administrator for more information Call Park Note 102 You can use call park feature to place a call on hold and then retrieve the call from another phone in the system for example a phone in another office or conference room You can park an active call by pressing the call park key on the phone If the call is parked successfully the response is either a voice prompt confirming that the call was parked or a visible indication on the LCD screen Call Park feature is not available on all servers Contact your system administrator for more information To configure a call park key via phone user interface 1 Press Menu gt Call Feature gt DSS Keys Select the desired DSS key Press or C Or the Switch soft key to select Key Event from the Type field Press or C Or the Switch soft key to select Call Park from the Key Event field mo o AON Press or C Or the Switch soft key to select the desired line from the Account ID field Basic Call Features 6 En
27. network conference feature is not available on all servers For more information contact your system administrator Local Conference 100 The SIP T46G IP phone supports up to 3 parties including yourself in a conference call This is called Local Conference and is the default method of conference To set up a local conference call 1 Place a call to the first party 2 When the first party answers the call press the Conference soft key to place a new call The active call is placed on hold 3 Enter the number of the second party and press or the Send soft key Basic Call Features 4 When the second party answers the call press the Conference soft key again to join all parties in the conference Conference Manage End Call To join two calls in a conference 1 Place two calls using two different accounts on the phone for example place the first call using account 1 and then place the second call using account 2 2 Press or to select the call for conference and make sure the call is active for example select the call on account 1 3 Press the Conference soft key to join the two calls in the conference on account 1 During the conference call you can do the following Press or the Hold soft key to place the conference on hold Press the Split soft key to split the conference call into some individual calls Press the Manage soft key and then press or to sel
28. or retrieve a held call Dependencies ype Key Event Key Event Hold Label key label displayed on the LCD screen 67 User Guide SIP T46G IP Phone Note 68 Usage 1 Press the DSS key during an active call to place the call on hold 2 Press the DSS key again to retrieve the held call DND You can use this key feature to activate or deactivate the DND mode Dependencies ype Key Event Key Event DND Label key label displayed on the LCD screen Usage 1 Press the DSS key to activate the DND mode 2 Press the DSS key again to deactivate the DND mode When the DND mode is activated the incoming calls will be rejected automatically SMS You can use this key feature to quick access the text message feature For more information refer to Short Message Service SMS on page 126 Dependencies ype Key Event Key Event SMS Label key label displayed on the LCD screen Usage Press the DSS key when the phone is idle to access the text message feature Group Listening You can use this key feature to activate the Speakerphone and Handset Headset mode at the same time It is suitable for the group conversation which has more than one person at one side You are able to speak and listen through the handset headset meanwhile the others nearby can only listen through the speaker Dependencies ype Key Event Key Event Group Listening Label key label displayed on the LCD screen Usage 1 During a c
29. selected language Date amp Time The date and time display on the LCD screen when the phone is idle If the phone cannot obtain the date and time from the Simple Network Time Protocol SNTP server contact your system administrator for more information You can configure the phone to obtain the date and time from the SNTP server automatically or configure the date and time manually To configure the SNTP settings via phone user interface 1 Press Menu gt Basic gt Date amp Time gt General gt SNTP 2 Press or C Or the Switch soft key to select the time zone that applies to your area from the Time Zone field The default time zone is 8 China Beijing 3 Enter the domain names or IP addresses in the NTP Server 1 and NTP Server 2 fields respectively 25 User Guide SIP T46G IP Phone 4 Press or C or the Switch soft key to select Automatic from the Daylight Saving field Switch 5 Press the Save soft key to accept the change or the Back soft key to cancel Note Please refer to Appendix A Time Zones for the list of available time zones on the IP phone To configure the date and time manually via phone user interface 1 Press Menu gt Basic gt Date amp Time gt General gt Manual 2 Enter the specific date and time 3 Press the Save soft key to accept the change The time that displays on the LCD screen will change accordingly To configure the date and time format via p
30. the deleting or the Cancel soft key to cancel Note You can also delete all headsets by pressing the Option soft key and then select Delete All For more information refer to the above steps DSS Keys There are two types of DSS keys Line Keys and Programmable Keys The details will be introduced in the following The SIP T46G IP phone supports 27 line keys Line Keys You can assign predefined functionalities to the line keys You can also define a label for the line key feature which will be displayed on the LCD screen Line keys allow you to use quick access features such as call return and voice mail The Line key LED indicator will indicate the feature status when the line key is assigned with specific features such as BLF and Shared Line The default key type of line key 1 6 is Line The default key type 60 Customizing Your Phone of line key 7 27 is N A which indicates that this line key provides no functionality To configure the Line key via phone user interface Press Menu gt Call Feature gt DSS Keys Select the desired Line key and then press the Enter soft key Select the desired key type from the Type field Optional Select the desired key event type from the Key Event field Optional Select the desired line from the Account ID field Optional Enter the string that will appear on the LCD screen in the Label field Optional Enter the corresponding value in the Value field O
31. the local directory You can edit delete or search for a contact in the local directory You can also dial a contact from the local directory Groups To add a group to the local directory 1 Press the Directory soft key 36 Customizing Your Phone The IP phone enters the local directory directly as there is only Local Directory in the directory by default Add Group Search Enter If Local Directory is removed from the directory press Menu gt Directory gt Local Group 2 Press the Add Group soft key 3 Enter the desired group name in the Group Name field 4 Press or C to select the desired group ring tone from the Ring Tones field Switch 5 Press the Save soft key to accept the change or the Back soft key to cancel You can also edit or delete the Company Family and Friend contact groups To edit a group in the local directory 1 Press the Directory soft key The IP phone enters the local directory directly as there is only Local Directory in the directory by default Add Group Search 57 User Guide SIP T46G IP Phone If Local Directory is removed from the directory press Menu gt Directory gt Local Group 2 Select the desired contact group 3 Press the Option soft key and then select Detail from the prompt list Local Group Cancel 4 Press or to highlight the group information and then edit 5 Press the Save soft key to accept the change or the Back soft
32. then the replace rule will apply to all accounts To edit a replace rule via web user interface P 2 3 4 5 Click on Settings gt Dial Plan gt Replace Rule Select the desired replace rule by checking the checkbox Edit the values in the Prefix and Replace fields Enter the desired line ID in the Account field or leave it blank Click Edit to edit the replace rules To delete one or more replace rules via web user interface 1 2 5 Dial now Click on Settings gt Dial Plan gt Replace Rule Select the one or more replace rules by checking the checkbox es Click Del to delete the replace rule s You can configure one or more dial now rules on your phone When the dialed out number matches the dial now string the number will be dialed out automatically For example a dial now rule is configured as 2xx then entering any three digit string begins with 2 will be dialed out automatically on the phone To add a dial now rule via web user interface 1 2 Click on Settings gt Dial Plan gt Dial now Enter the desired value e g 1234 in the Rule field Enter the desired line ID in the Account field or leave it blank For more information about the valid values of Account field refer to Replace Rule on page 72 13 User Guide SIP T46G IP Phone 4 Click Add to add the dial now rule When you enter the number 1234 using the keypad the phone will dial out 1234 automatically w
33. to display e Check the picture resolution of the wallpaper The wallpaper resolution of T46G IP phone is 480 272 pixels Why I can t send a SMS to any other phone The SMS feature depends on support from a SIP server Contact your system administrator for more information How to change the user password To change the user password via web user interface 1 Click on Security gt Password 2 Select user from the pull down list of User Type 3 Enter the new user password in the New Password field and Confirm Password field 4 Click Confirm to accept the change 135 User Guide SIP T46G IP Phone Note Note Note 136 You can also contact your system administrator for help If logging in the web user interface of the phone with the user credential you need to enter the current user password in the Old Password field How to make a call using SRTP You can enable SRTP to encrypt the audio stream s of phone calls The parties participating in the call should enable SRTP You can enable SRIP on per account basis To enable SRTP via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Advanced 4 Select the desired type from the pull down list of RTP Encryption SRTP 5 Click Confirm to accept the change The SRTP feature is not available on all servers Contact your system administrator for more information How to reboot the phone
34. topics include Packaging Contents Phone Installation Phone Initialization Phone Status Basic Network Settings Registration Idle Screen If you require additional information or assistance with your new phone contact your system administrator Packaging Contents The following components are included in your SIP T46G IP phone package e SIP T46G IP Phone Yealink ae o0 e C e Phone Stand User Guide SIP T46G IP Phone e Wall Mount Bracket Optional e Power Adapter Optional e Handset amp Handset Cord im PEAN SKS l Z A ON ATT V U MMM 2 DS e Ethernet Cable e Quick Installation Guide amp Quick Reference Guide 12 Getting Started e CD ROM Check the list before installation If you find anything missing contact your system administrator Phone Installation If your phone is already installed proceed to Phone Initialization on page 16 This section introduces how to install the phone with the components in the packaging contents e Attach the stand or the optional wall mount bracket e Connect the handset and optional headset e Connect the network and power 1 Attach the stand or the optional wall mount bracket Desk Mount Method User Guide SIP T46G IP Phone Wall Mount Method Optional 2 Connect the handset and optional headset Bluetooth compatible USB Adapter Note The headset and Bluetooth adap
35. use headset prior you should activate the headset mode in advance 1 Physically connect the headset 2 Press to activate the headset mode Note If the headset prior feature is enabled the headset mode will not be deactivated until you press the HEADSET key again You can configure headset prior via web user interface only Dual Headset You can use two headsets when enabling the dual headset feature To use this feature you must physically connect headsets to the headset jack and handset jack respectively Once the phone joins in a call people with the headset connected to the headset jack has a full duplex conversation another people with the headset connected to the handset jack is only allowed to listen to To enable dual headset via web user interface 1 Click on Features gt General Information 55 User Guide SIP T46G IP Phone 2 Select Enabled from the pull down list of Dual Headset 3 Click Confirm to accept the change Note You can configure dual headset via web user interface only Bluetooth Headset The SIP T46G IP phone supports the Bluetooth feature Bluetooth enables low bandwidth wireless connections within a range of 10 meters 32 feet The best performance is in the 1 to 2 meter 3 to 6 foot range You can activate deactivate the Bluetooth mode on your phone and then pair and connect your Bluetooth headset with your phone You can also disconnect and delete your Bluetooth headset from yo
36. user interface 1 Press Menu gt Basic gt Sound gt Ring Tones 2 Press or to select the desired ring tone Ring Tones 3 Press the Save soft key to accept the change or the Back soft key to cancel To select a ring tone for the phone via web user interface 1 Click on Settings gt Preference 2 Select the desired ring tone from the pull down list of Ring Type 3 Click Confirm to accept the change 33 User Guide SIP T46G IP Phone Note To select a ring tone for the account via web user interface OA N 5 Click on Account Select the desired account from the pull down list of Account Click on Basic Select the desired ring tone from the pull down list of Ring Type If Common is selected this account will use the ring tone selected for the phone at Settings gt Preference Refer to the above instruction Log Out Status Network DSSKey Features Settings Directory Security Yealink Register Proxy Require z Account Basic Basic Anonymous Call off X Codec On Code Off Code Advanced Anonymous Call Rejection off v On Code Off Code Missed Call Log Enabled X Auto Answer Disabled v Ring Type Common v Confirm _ Cancel Click Confirm to accept the change You can also upload custom ring tones for your phone contact your system administrator for more information The ring tone for an incoming call on the phone may be different For exampl
37. 46G IP phone supports MWI feature when receiving a new voice message If someone leaves you a voicemail you will receive a message waiting indicator MWI will be indicated in three ways a warning tone the power indicator LED illuminates slow flashing red and an indicator message including a voice mail icon appears on the LCD screen This is cleared only when you retrieve all voicemails or delete them For some particular servers the MWI service is unsolicited So the SIP T46G IP phone just need to handle the MWI messages sent from the server But for some servers the MWI service is solicited In this case the SIP T46G IP phone must enable the MWI Subscription for MWI messages MWI service is not available on all servers Contact your system administrator for more information Note Advanced Phone Features The MWI Subscription parameters you need to know ee OO a Subscribe for MWI Enable or disable a subscription for MWI service Period of MWI subscription The IP phone re sends a MWI Subscription Period SUBSCRIBE request before initial SUBSCRIBE expiration Enable or disable a subscription to the voice mail number for MWI service Subscribe MWI to VM To use this feature you should also configure the voice mail number Whether the phone subscribes the MWI messages to the account or the voice number MWI service depends on the server Contact your system administrator for more information To enable MWI su
38. CD screen in the Label field Line Key 1 Switch 6 Press the Save soft key to accept the change or the Back soft key to cancel To configure a URL Record key via phone user interface 1 Press Menu gt Call Feature gt DSS Keys Select the desired DSS key Press or C Or the Switch soft key to select URL Record from the Type field Optional Enter the string that will appear on the LCD screen in the Label field as A p Enter the URL e g http 10 1 2 224 phonerecording cgi in the URL Record filed Line Key 1 Delete 6 Press the Save soft key to accept the change or the Back soft key to cancel You can also configure the Record or URL Record keys via web user interface at the path DSSKey gt Line Key The Record URL Record keys control the recording and are available During an active call e When calls are on hold or mute e During a blind or attended transfer During a conference call When the phone prompts you to answer an incoming call The Record URL Record keys are not available e When there are no connected calls on your phone 115 User Guide SIP T46G IP Phone e When you place a new call To record a call 1 Press a Record or URL Record key during a call lf the recording starts successfully there cording icon appears on the LCD screen and the Record or URL Record key LED flashes green 2 Press the Record or URL Record key again to stop recording The recording icon disappe
39. Call Completion 2 Press or C Or the Switch soft key to select Enabled from the Call Completion field p a Call Completion 4 Kon DR ata a aa a 4 Switch 3 Press the Save soft key to accept the change or the Back soft key to cancel You can also configure call completion via web user interface at the path Features gt General Information To use call completion When the called party is busy the following prompt will appear on the LCD screen of the phone Call Completion Wait for 1000 Cancel 1 Press the OK soft key the phone returns to the idle screen and call completion is activated 85 User Guide SIP T46G IP Phone 2 When the called party becomes idle the following prompt appears on the LCD screen of the phone Call Completion Dialing 1000 Cancel 3 Press the OK soft key to redial the number Note The call completion feature is not available on all servers For more information contact your system administrator Call Return You can press a call return key to place a call back to the last incoming call To configure a call return key via phone user interface 1 Press Menu gt Call Feature gt DSS Keys Select a desired DSS key 2 3 Press or gt or the Switch soft key to select Key Event from the Type field 4 Press or C Or the Switch soft key to select Call Return from the Key Event field 5 Optional Ente
40. Check that the headset volume is adjusted to an appropriate level Refer to Volume on page 32 What is the difference between user name register name and display name Both user name and register name are defined by the server A user name is used to identify the account while a register name matched with a password is used for authentication if the server requires Display name is the caller ID that will be displayed on the callee s phone LCD screen Some server configuration may override the local Troubleshooting configuration Why does the phone play a tone when hold How to disable it When the phone is hold it will play a hold tone every 30 seconds to prompt that the phone is being hold status The call hold tone feature is enabled by default You can disable it or change the interval to play a hold tone via web user interface only To configure the call hold tone and call hold tone delay via web user interface 1 Click on Features gt General Information 2 Select the Enabled or Disabled from the pull down list of Play Hold Tone 3 Enter the desired time in the Play Hold Tone Delay field 4 Click Confirm to accept the change Why does the wallpaper has bad displayed Do one of the following e Check the custom image is clear e Check the file format of the custom image for the wallpaper is jog ong or omp e Check the custom image is not too large or small The phone will adjust the image with the short side
41. Click on Features gt Phone Lock 2 Enter the emergency services number in the Emergency field For multiple numbers enter a between each emergency number The default emergency numbers are 120 911 and 110 3 Click Confirm to accept the change Live Dialpad You can enable the live dialpad feature on the SIP T46G IP phone which enables the IP phone to automatically dial out the phone number without pressing any other key You can also configure a period of time before automatically dialing out the phone number To enable the live dialpad via web user interface 1 Click on Settings gt Preference 2 Select Enabled from the pull down list of Live Dialpad 3 Enter the desired delay time in seconds in the Inter Digit Time 1 14s field 75 User Guide SIP T46G IP Phone 4 Click Confirm to accept the change Note The default delay time of live dialpad feature is 4s You can configure live dialpad via web user interface only Hotline You can dial a hotline number immediately once you lift the handset press the speakerphone key or press a line key You can also configure a period of delay time to dial out the hotline number the phone will dial out the hotline number automatically after the specified delay time To configure the hotline number via phone user interface 1 Press Menu gt Call Feature gt Others gt Hotline 2 Enter the desired number in the Number field 3 Enter the delay time in the Hotline
42. Contact your system administrator for more information Outgoing Intercom Calls To configure an intercom key via phone user interface 1 Press Menu gt Call Feature gt DSS Keys Select the desired DSS key Press or gt or the Switch soft key to select Intercom from the Type field Select the desired line from the Account ID field Optional Enter the string that will appear on the LCD screen in the Label field a m e a pP Enter the remote extension number in the Value field Line Key 1 Delete 118 Advanced Phone Features 7 Press the Save soft key to accept the change or the Back soft key to cancel You can also configure an intercom key via web user interface at the path DSSKey gt Line Key To place an intercom call 1 Press the intercom key when the phone is idle The phone is automatically connected to the extension specified in the Value field 2 Press the intercom key again or the Cancel soft key to end the intercom calll Incoming Intercom Calls By default the SIP T46G IP phone supports to answer an incoming intercom call automatically The phone automatically plays a warning tone when it receives an incoming intercom call In addition you can enable the phone to mute the microphone when it automatically answers an incoming intercom call You can also enable the phone to automatically answer an incoming intercom call while there is already an active call on the phone the active call is p
43. D WITH REGARD TO THIS GUIDE INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Yealink Network Technology CO LTD shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing performance or use of this guide Declaration of Conformity C EFC Hereby Yealink Network Technology CO LTD declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE FCC CE Mark Warning This device is marked with the CE mark in compliance with EC Directives 2006 95 EC and 2004 108 EC Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Class B Digital Device or Peripheral Note This device is tested and complies with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that in
44. DSS Keys Key as Send Live Dialpad Emergency Advanced Phone Features BLF Call Recording Hot Desking Intercom Multicast Paging Music on Hold Overview User Guide SIP T46G IP Phone ACD Messages SIP Account User Options Register Status Account Active Label Display Name Register Name User Name Password Server Host Server Option Registrar Port Outbound Status Outbound Proxy NAT Traversal STUN Status STUN Server Note The table above lists most of the feature options Please refer to the relevant sections for more information Overview Documentations The following table shows documentations available for the SIP T46G IP phone Name Contents Where found Format Language Quick Installation Basic set up of the In the package PDF English Guide phone Basic call features Quick Reference and phone In the package PDF English Guide Sanan customizations Phone Web user interface settings CD attached in User Guide Basic call features PDF English the package and advanced phone features Note You can also download the latest documentations from website http www yealink com DocumentDownload aspx Cateld 142 amp flag 142 User Guide SIP T46G IP Phone Getting Started Getting Started This chapter provides basic installation instructions and information for obtaining the best performance with the SIP T46G IP phone The
45. Delay 0 10 s field Hotline 4 Press the Save soft key to accept the change or the Back soft key to cancel You can also configure hotline via web user interface at the path Features gt General Information 76 Basic Call Features Basic Call Features The SIP T46G IP phone is designed to be easily used like a regular phone on a public switched telephone network PSTN You can place calls answer calls transfer a call to someone else or conduct a conference call This chapter provides basic operating instructions for the SIP T46G IP phone The topics include e Placing Calls e Answering Calls e Ending Calls e Redialing Numbers e Recent Call In Dialing e Auto Answer e Auto Redial e Call Completion e Call Return e Call Mute e Call Hold Resume e Do Not Disturb DND e Call Forward e Call Transfer e Call Waiting e Conference e Call Park e Call Pickup e Anonymous Call e Anonymous Call Rejection If you require additional information or assistance with your new phone contact your system administrator Placing Calls You can place a call in three ways using your SIP T46G IP phone e Using the handset 77 User Guide SIP T46G IP Phone Note 78 e Using the speakerphone e Using the headset You can also dial the number first and then choose the way you want to speak to the other party You can search the call history the local contact directory or the remote phonebook and
46. Do Not Disturb mode to ignore the incoming calls without ring on your phone For more information refer to Do Not Disturb DND on page 88 You can forward incoming calls to someone else by pressing the Forward soft key For more information refer to Call Forward on page 91 Answering When Not in Another Call In all cases the active call will appear on the LCD screen showing call duration and destination To answer a call using the handset 1 Pick up the handset To answer a call using the hands free speakerphone mode Do one of the following Press With the handset on hook and the headset mode deactivated press the Answer soft key With the handset on hook and the headset mode deactivated press the line key the line key LED flashes green To answer a call using the headset Do one of the following Press i With the headset mode activated press the Answer soft key With the headset mode activated press the line key the line key LED flashes green Answering When in Another Call If you have an active call and an incoming call arrives on the phone do one of the following Press the Answer soft key The incoming call is answered and the original call is placed on hold Press to access the new call Press or the Answer soft key The incoming call is answered and the original call is placed on hold Basic Call Features Ending Calls To end a call Do one of the followin
47. IP T46G IP Phone Dial Plan Note Dial plan is a string of characters that governs the way your SIP T46GIP phone processes the inputs received from your phone keypad The SIP T46G IP phone supports the following dial plan features e Replace Rule Dial now e Area Code e Block Out The basic expression syntax you need to know Syntax Description The dot can be used as a placeholder or multiple placeholders for any character Example 12 would match 123 1234 12345 12abc etc An x can be used as a placeholder for any character Example 12x would match 121 122 123 12a etc The square brackets can be used as a placeholder for a single character which matches any of a set of characters Example 91 5 7 1234 would match 9151234 9161234 9171234 etc The parentheses can be used to group together patterns for instance to logically combine two or more patterns Example 1 9 2 7 5 would match 923 153 773 etc The should be followed by the sequence number of a parenthesis The plus the sequence number means the whole character or characters placed in the parenthesis The number directs to the right parenthesis when there are more than one Example A replace rule configuration Number 9 5 7 Replace 5 2 When you enter 96123 to dial out on your phone the number will be replaced as 5123 and then dialed out 2 means the cha
48. If you require additional information or assistance with your new phone contact your system administrator Busy Lamp Field BLF You can use the BLF feature to monitor a specific user for status changes on the phone For example you can configure a BLF key on the phone for monitoring the status of a friend s phone busy or idle When the friend makes a call the BLF key line key LED illuminates solid red on your phone to indicate that the friend s phone is in use and busy For more BLF key LED indications refer to LED Instructions on page 5 You can press a BLF key to dial out the monitored phone number when the monitored phone is idle You can receive a visual alert and an audio alert when the monitored phone number receives an incoming call You can also pick up a call directly by pressing the BLF key when the monitored phone number receives an incoming call For more information contact your system administrator To configure a BLF key via phone user interface 1 Press Menu gt Call Feature gt DSS Keys 2 Select the desired DSS key 3 Press or C Or the Switch soft key to select BLF from the Type field 4 Press or C or the Switch soft key to select the desired line from the Account ID field M Enter the phone number or extension you want to monitor in the Value field 6 Optional Enter the string that will appear on the LCD screen in the Label field 111 User Guide SIP T46G IP Phone 112 7
49. LCD screen Value the access URL for xml browser Usage Press the DSS key to access the Xml browser specified in the Value field LDAP You can use this key feature to access the LDAP search interface quickly Dependencies ype Key Event Key Event LDAP Label key label displayed on the LCD screen Usage 1 Press the DSS key to access the LDAP search interface 2 Enter a few continuous characters of the contact name or continuous numbers of the contact phone number using the keypad The contacts whose name or phone number matches the characters entered will appear on the LCD screen Conference You can use this key feature to set up a conference call For more information refer to Conference on page 100 Dependencies ype Key Event Key Event Conference Label key label displayed on the LCD screen Value the number you want to add to the conference Usage Press the DSS key during an active call to set up a conference with the number specified in the Value field When leaving the Value field blank the DSS key performs the same as the Conference soft key during a call Forward You can use this key feature to forward an incoming call to someone else For more information refer to Call Forward on page 91 Note Note Customizing Your Phone Dependencies ype Key Event Key Event Forward Label key label displayed on the LCD screen Value the number you want to forward to Usage Press the DSS
50. Lock in the Value field the line keys located in the same position of the other page will be automatically assigned Line feature with Lock filled in the Value field Then you can use this key on every page This feature is only applicable to line key 1 9 When you select Float in the Value field the phone will automatically switch to the page where the line receives an incoming call Speed Dial You can use this key feature to speed up dialing the numbers often used or hard to remember Dependencies ype Speed Dial Account ID the account this feature will be applied to Label key label displayed on the LCD screen Value the number you want to dial out 63 User Guide SIP T46G IP Phone 64 Usage Press the DSS key to dial out the number specified in the Value field using the account selected from the Account ID field Voice Mail You can use this key feature to connect voice mail quickly For more information refer to Voice Mail on page 128 Dependencies ype Key Event Key Event Voice Mail Account ID the account this feature will be applied to Label key label displayed on the LCD screen Value the voice mail access code Usage Press the DSS key to dial out the voice mail access code you can follow the voice prompt to listen to the voice mails Pick Up You can use this key feature to answer someone else s incoming call on the phone Dependencies ype Key Event Key Event Pick Up Account ID the account
51. ND Emergency Enter the numbers in the DND Authorized Numbers field For multiple numbers enter a between each number Click Confirm to accept the change When the DND feature is enabled on the phone the phone can still receive the incoming call from the numbers specified in the DND Authorized Numbers field Call Forward You can configure your phone to forward incoming calls to another party by the static forwarding You can also forward calls while your phone is ringing refer to the dynamic forwarding Static Forwarding You can configure three types of call forward Always Forward Incoming calls are immediately forwarded Busy Forward Incoming calls are immediately forwarded if the phone is busy No Answer Forward Incoming calls are forwarded if not answered after a period of time 91 User Guide SIP T46G IP Phone You can enable disable the call forward feature for the phone system or you can customize the call forward feature for each account or all accounts The following describes the call forward modes e Phone Call forward in phone mode means that the call forward feature is effective for the phone system e Custom Call forward in custom mode means that you can configure the call forward feature for each account or all accounts To configure the call forward mode via web user interface 1 Click on Features gt Forward amp DND 2 In the Forward block mark the desired radio box in the Mo
52. OOUNG sessvccesediscenvenricaswelevixieriusduacsiuctetrsasidenaedeies 133 Regulatory Notices cas cicscsscoeatuscrsanchte saveueleinsactuatbeaantoarseanioie 139 VIS SS NS Moenner E T 139 LIL OMONS OT LICUOIWLY ses ceseisecct e a tad tiene trash E E eedenaeioaaes 139 Salet L014 gl of 0 fo ate ee ne eR eR Rn 139 Appendix A Time ZONGG cccssccsesccsssccescccesccessccesceeess 141 TELE E EE E E E ote TEE I E E E EE E 143 User Guide SIP T46G IP Phone Overview Overview This chapter provides the overview of the SIP T46G IP phone The topics include e Hardware Component Instructions e Icon Instructions e LED Instructions e User Interfaces e Documentations If you require additional information or assistance with your new phone contact your system administrator Hardware Component Instructions The main hardware components of the SIP T46G IP phone are the LCD screen and the keypad Yealink 3 10 9 0g User Guide SIP T46G IP Phone Hardware component instructions of the SIP T46G IP phone are tem Canton shows information about calls messages soft keys time date and other relevant data e Call information caller ID call duration 1 LCD Screen e Icons for example e Missed call text or second incoming caller information e Prompt text for example Saving Please Waiting e Date and time Q Power Indicator LED Indicates phone power and some feature statuses Use t
53. OT BEAFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Safety Instructions Save these instructions Read these safety instructions before use The following basic safety precautions should always be followed to reduce risk of fire electrical shock and other personal injury AN General Requirements e Before you install and use the device read the safety instructions carefully and observe the situation during operation During the process of storage transportation and operation please always keep the device dry and clean e During the process of storage transportation and operation please avoid collision and crash of the device e Please attempt not to dismantle the device by yourself In case of any discrepancy please contact the appointed maintenance center for repair e Without prior written consent no organization or individual is permitted to make any change to the structure or the safety design of the device Yealink is under no circumstance liable to consequences or legal issues caused by such changes e Please refer to the relevant laws and statutes while using the device Legal rights of others should be respected as well AN Environmental Requirements e Place the device at a well ventilated place Do not expose the device under direct sunlight 139 User Guide SIP T46G IP Phone 140 Keep the device dry and free of dusts Place the device on a stable and level platform
54. Phone Features To configure voice mail access codes via phone user interface 1 Press Menu gt Message gt Voice Mail gt Set Voice Mail 2 Press the navigation keys to highlight the account which you want to set 3 Press the 123 soft key to select the proper input mode and then enter the voice mail access code e g 97 Set Voice Mail Delete 4 Press the Save soft key to accept the change or the Back soft key to cancel Note Voice mail access code must be predefined on the system server Contact your system administrator for the more information To listen to the voice mails 1 When the phone user interface prompts receiving new voice mails and the power indicator LED slow flashes red press or the Connect soft key to dial out the access voice mail code 2 Follow the voice prompt to listen to the voice mails Note Before listening to the voice mails make sure the voice mail access code has been configured When all new voice mails are retrieved the power indicator LED will stop flashing To view the voice mail via phone user interface 1 Press Menu gt Message gt Voice Mail gt View Voice Mail 129 User Guide SIP T46G IP Phone The phone LCD screen displays the amount of the voice mails that includes new or old voice mails View Voice Mail Connect 2 Select an account and then press the Connect soft key to listen to the voice mails Message Waiting Indicator MWI Note 130 The SIP T
55. Press Menu gt Message gt Text Message gt Inbox Sent Box Outbox or Draftbox 2 Select the desired message and then press the Option soft key Sentbox Outbox 1 4 P 3 Select Delete to delete the desired message 127 User Guide SIP T46G IP Phone The LCD screen prompts Delete the selected Message Note Delete the selected Message Cancel 4 Press the OK soft key to delete this message or the Cancel soft key to cancel Note You can also delete all text messages by pressing the Option soft key and then select Delete All For more information refer to the above steps You can also delete a specific message after retrieving by pressing the Delete soft key Voice Mail You can leave voice mails for someone else on the SIP T46G IP phone You can also listen to the voice mails stored in a centralized location When receiving a new voice mail the phone will play a warning tone the power indicator LED will slow flash red and the phone LCD screen will prompt receiving a new voice mail and an icon New Voice Mail 1 Cancel Connect Note Voice Mail feature is not available on all servers contact your system administrator for more information To leave a voice mail You can leave a voice mail for someone else when he she is busy or inconvenient to answer the call Follow the voice prompt from the system server to leave the voice mail and then hang up after completing the voice mail 128 Advanced
56. To reboot the phone via web user interface 1 Click on Settings gt Upgrade 2 Click Reboot to reboot the IP phone Any reboot of the phone may take a few minutes How to reset the phone Reset the phone to factory configurations after you have tried almost all troubleshooting suggestions but do not solve the problem You need to note that all customized settings will be overwritten after reset To reset the phone via phone user interface 1 Press Menu gt Advanced password admin gt Reset amp Reboot gt Reset to Factory 2 Press or C Or the Switch soft key to select the desired type from Reset Option field 3 Press the Save soft key Note 4 Troubleshooting The LCD screen prompts the following message Reset to factory Cancel Press the OK soft key The phone LCD screen prompts Welcom Initializing Please wait Welcome Initializing Please wait The phone will be reset to factory sucessfully after startup Reset of the phone may take a few minutes Do not power off until the phone starts up successfully How to Export PCAP Trace We may need you to provide a PCAP trace to help analyze your problem To export a PCAP trace via web user interface 1 2 5 4 5 Click on Settings gt Upgrade Click Start to start the SIP trace capture Recreate the error to be documented in the trace Click Stop to stop the capture Click Export to save the file to your lo
57. age Press the DSS key to immediately lock the keypad of your phone instead of long pressing Directory You can use this key feature to easy access to the lists you use frequently For more information refer to Directory on page 35 Dependencies ype Key Event Key Event Directory Label key label displayed on the LCD screen Usage Press the DSS key to immediately access to the lists you use frequently The DSS key performs the same function as the Directory soft key when the phone is idle 69 User Guide SIP T46G IP Phone Programmable Keys Note You can customize the soft keys navigation keys and function keys To customize the programmable keys via web user interface 1 2 Click on DSSKey gt Programmable Key Customize specific features for these keys 3 Click Confirm to accept the change You can configure the programmable keys via web user interface only Account Management You can register one or multiple accounts on the SIP T46G IP phone You can also configure each line key associated with an account or configure multiple line keys associated with an account Account Registration 70 To register an account via phone user interface 1 2 3 4 9 6 Press Menu gt Advanced password admin gt Account Select the desired account and then press the Enter soft key Select Enabled from the Account Status field Enter the desired values in Label Display Name Register Name U
58. aling screen and displays the prefix number which you specified in the Value field enter other digits and then dial out Local Group You can use this key feature to access the contact group in the local directory quickly For more information refer to Local Directory on page 36 Dependencies ype Key Event Key Event Local Group Local Group the contact group name you want to access Label key label displayed on the LCD screen Usage Press the DSS key to access the contact group specified in the Local Group field XML Group You can use this key feature to access the remote group in your corporate directory quickly You should configure the remote phonebook in advance For more information refer to Remote Phonebook on page 50 Dependencies ype Key Event Key Event XML Group XML Group the remote group name you want to access if the remote phonebook Is configured Label key label displayed on the LCD screen Usage Press the DSS key to access the remote group specified in the XML Group field 65 User Guide SIP T46G IP Phone Note 66 XML Browser You can use this key feature to access the XML browser quickly The Xml browser allows you to create custom services which meet your functional requirements on the server You can customize practical applications such as weather report stock information Google search etc Dependencies ype Key Event Key Event XML Browser Label key label displayed on the
59. all press the DSS key to activate the group listening mode You can then speak and listen through the handset headset other people at your side can listen through speaker at the same time 2 Press the DSS key again to deactivate the group listening mode Zero Touch You can use this key feature to configure auto provision and network parameters quickly Note Customizing Your Phone Dependencies ype Key Event Key Event Zero Touch Label key label displayed on the LCD screen Usage 1 Press the DSS key to access the zero touch screen 2 Press the OK soft key within a few seconds 3 Configure the network parameters in the corresponding fields 4 Press the Next soft key 5 Configure the auto provision parameters in the corresponding fields 6 Press the OK soft key The phone will reboot to update configurations URL You can use this key feature to trigger the phone to send a HTTP GET request contained a specific URL Dependencies ype URL Label key label displayed on the LCD screen URL the URL contained in the HTTP GET request Usage Press the DSS key to trigger the phone to send a HTTP GET request contained the URL specified in the URL field Keypad Lock You can use this key feature to immediately lock the keypad of your phone instead of long pressing For more information refer to Keypad Lock on page 28 Dependencies ype Key Event Key Event Keypad Lock Label key label displayed on the LCD screen Us
60. ars from the LCD screen and the Record or URL Record key LED turns off Recording status indications you need to know A recording Is started appears on the LCD screen A recording cannot be started Go appears for 1 second A recording cannot be stopped G appears for 1 second then goes back The recording box is full appears for 1 second The cannot be recorded PRI appears for 1 second You can listen to the recordings stored on your server system For example you can dial an access code to listen to the recordings Note The way in which you listen to the recordings may be different on different servers Contact your system administrator for more information Hot Desking Hot desking originates from the definition of being the temporary physical occupant of a work station or surface by a particular employee A primary motivation for hot desking is cost reduction This feature is regularly used in places where not all the employees are in the office at the same time or not in the office for very long at alll which means actual personal offices would be often vacant consuming valuable space and resources You can use hot desking on the SIP T46G IP phone to log out the existing accounts and then log in a new account that is many users can share the phone resource in different time To use this feature you need to configure a hot desking key in advance Note The hot desking feature is not available on all servers Conta
61. ath Features gt Forward amp DND You can also enter the SIP URL or IP address in the Target field For more information on using the SIP URL or IP address refer to Placing Calls on page 77 Call forward feature is local to the phone and may be overridden by the server settings Call forward on code or off code may be different between servers For more information contact your system administrator To disable call forward in phone mode Do one of the following Press when the phone is idle Press Menu gt Call Feature gt Call Forward Press or to select the desired forwarding type then press the Enter soft key Press or gt or the Switch soft key to select Disabled to disable the call forward Press the Save soft key to accept the change To disable call forward in custom mode for a specific account 1 Press Menu gt Call Feature gt Call Forward or press when the phone is idle 2 Press or to select the desired account then press the Enter soft key 3 Press or to select the desired forwarding type then press the Enter soft key 4 Press or gt or the Switch soft key to select Disabled to disable the call 97 User Guide SIP T46G IP Phone forward 5 Press the Save soft key to accept the change Dynamic Forwarding To forward an incoming call to another party 1 When the phone is ringing press the Forward soft key 2 Enter the number you wa
62. ator 130 Messages 126 Multicast Paging 121 Multiple Line Keys per Account 71 Music on Hold 123 N Network Conference 101 Network Connection 13 p Packaging Contents 11 143 User Guide SIP T46G IP Phone Phone Initialization 16 Phone Installation 13 Phone Status 16 Phone User Interface 6 Placing Calls 77 Placing Calls to Contacts 43 Programmable Keys 69 O Outgoing intercom Calls 118 Overview 1 R Recent Call In Dialing 81 Redialing Numbers 81 Registration 19 Regulatory Notices 139 Remote Phonebook 50 Replace Rule 72 Ring Tones 33 S Safety Instructions 139 search Source List in Dialing 46 Searching for Contacts 45 Semi attended Transfer 98 Service Agreements 139 Short Message Service SMS 126 System Customizations 54 T Date and Time 25 Time Zones 141 Troubleshooting 133 V Voice Mail 128 Volume 32 W Warranty vi Wallpaper 21 Web User Interface 6 WEEE Warning vii 144
63. bscription via web user interface gt 2 Ph Py Click on Account select the desired account from the pull down list of Account Click on Advanced Select Enabled from the pull down list of Subscribe for MWI Enter the period time in the MWI Subscription Period Seconds field Click Confirm to accept the change The IP phone will subscribe to the account number for MWI service by default To enable the Subscribe MWI to VM feature via web user interface oe e A oS Click on Account Select the desired account from the pull down list of Account Click on Advanced Select Enabled from the pull down list of Subscribe MWI To Voice Mail Enter the desired voice number in the Voice Mail field Click Confirm to accept the change The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to WM feature 131 User Guide SIP T46G IP Phone 132 Troubleshooting Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP T46G IP phone If you require additional information or assistance with your new phone contact your system administrator Why is the phone LCD screen blank e Ensure that the phone is properly plugged into a functional AC outlet e Ensure that the phone isn t plugged into a plug controlled by a switch that is off e Ifthe phone is plugged into a power strip try plugging it d
64. cal system How to Export System Log We may need you to provide debug log information to help analyze your problem By default you can export the debug system log information to local PC 137 User Guide SIP T46G IP Phone Note 138 To export the system log to local PC via web user interface 1 Click on Settings gt Configuration 2 Select 6 from the pull down list of System Log Level The default system log level is 3 3 Click Confirm to accept the change The web user interface prompts Do you want to restart your machine The configuration will take effect after reboot 4 Click OK to reboot the phone The system log level is set as 6 the debug level 5 Mark the Local radio box in the Export System Log field 6 Click Export to download and save the system log file to your local PC system You can also export the system log to a Syslog Server contact your system administrator for more information How to Export Import the phone configurations We may need you to provide your phone configurations to help analyze your problem In some instance you may need to import configurations to your phone To export the phone configurations via web user interface 1 Click on Settings gt Configuration 2 Click Export to save the configuration file to your local system To import the phone configurations via web user interface 1 Click on Settings gt Configuration 2 Click Browse to select a configura
65. call is placed on hold Off The line is inactive Line key LED configured as BLF key LED Status Description Solid red The monitored user is busy Fast flashing red The monitored user receives an incoming call oi The monitored user is idle The monitored user does not exist Line key LED used as page switch key LED Status Description Solid red There is a parked call on the non current page The line receives an incoming call on the non current page The monitored user receives an incoming call on the Fast flashing green Fast flashing red non current page Off There is no status User Guide SIP T46G IP Phone User Interfaces There are two ways to customize specific configurations on your SIP T46G IP phone e Using the user interface on the IP phone e Using the user interface in an internet browser window from your PC The hardware components keypad and LCD screen constitute the phone user interface which allows the user to execute all call operation tasks and basic configuration changes directly on the phone In addition you can use the web user interface to access all configuration settings In many instances it is possible to use both the phone user interface and the web user interface to operate the phone and change settings However in some instances it is only possible to use the phone or the web user interface Phone User Interface You can customize your phone by pressing the Menu soft key to acces
66. change When you have placed a call on hold the held party can hear the music Note All involved parties cannot use encrypted RTP SRTP Automatic Call Distribution ACD ACD is often used in offices for customer service such as call center The ACD system handles large volumes of incoming calls from callers who have no need to talk to a specific person but who require assistance from any of multiple persons at the earliest opportunity The ACD feature on the SIP T46G IP phone allows the ACD system to distribute calls from large volumes of incoming calls to the registered IP phone users To use this feature you should configure an ACD key in advance Note Make sure the ACD feature is enabled on your IP phone For more information about enabling the ACD feature contact your system administrator To configure an ACD key via phone user interface 1 Press Menu gt Call Feature gt DSS Keys Select the desired DSS key Press or C Or the Switch soft key to select ACD from the Type field a E Optional Enter the string that will appear on the LCD screen in the Label field Line Key 1 Switch 5 Press the Save soft key to accept the change or the Back soft key to cancel You can also configure an ACD key via web user interface at the path DSSKey gt Line Key 124 Advanced Phone Features To log in the ACD system 1 Press the ACD key when the phone is idle The phone LCD screen prompts you the following
67. count Photo Account Network m Auto All Contacts Account 1 photo png The phone only supports uploading the You can only delete the custom photos DSSKey Features Settings All Contacts v E All Contacts E Delete Al Delete Move To All Contac Delete Photo Browse Upload Photo Import Local Directory File Browse Png jog or omp format files Click on Directory gt Local Directory Click to select the desired entry which you want to edit Select the desired photo from the pull down list of Photo Click Edit to accept the change Log Out Directory Security NOTE Add Contact Blacklist Fill out the contact information User shouldn t leave contact name blank Delete Contact Blacklist Select the contact you want to delete in the grid and then press the button Delete to confirm Move to Contact Blacklist Choose the contacts you want to move in the grid and press the button move to Contact Blaklist to move it Import Browse the file in XML format Export Click Export button and create a file with whose name you prefer to export When you place a call to the contact or receive a call from the contact the phone LCD screen will show the contact photo Calling Cancel Customizing Your Phone Placing Calls to Contacts To place a call to a contact from the local directory 1 Press Directory soft key The IP phone enters the loca
68. ct your system administrator for more information 116 Advanced Phone Features To configure a hot desking key via phone user interface 1 Press Menu gt Call Feature gt DSS Keys Select the desired DSS key Press or C Or the Switch soft key to select Key Event from the Type field E E Press or C Or the Switch soft key to select Hot Desking from the Key Event field 5 Optional Enter the string that will appear on the LCD screen in the Label field 6 Press the Save soft key to accept the change or the Back soft key to cancel You can also configure a hot desking key via web user interface at the path DSSKey gt Line Key To use hot desking 1 Press the hot desking key when the phone is idle The phone prompts the following warning Note Clear all account config Cancel 2 Press the OK soft key the register configurations of all accounts will be cleared immediately 117 User Guide SIP T46G IP Phone The login wizard will be shown as below Hot Desking Delete 3 Enter the login information in each filed Intercom Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary You can press the intercom key to automatically connect with a remote extension for outgoing intercom calls and the remote extension will automatically answer the incoming intercom calls Note The intercom feature is not available on all servers
69. de field Yealink Status Forward amp DND General Information Audio Intercom Transfer Call Pickup Remote Control Phone Lock ACD SMS Action URL Bluetooth Network DSSKey Account Mode Phone Custom Account Always Forward Target On Code Off Code Busy Forward Target On Code Off Code No Answer Forward After Ring Times Target On Code Off Code 3 Click Confirm to accept the change Note You can configure the call forward mode via web user interface only To enable call forward in phone mode 1 Press Menu gt Call Feature gt Call Forward Settings Security Directory Forward This feature allows you to forward an incoming call to another phone number Target The number to which the incoming calls will be forwarded On Code The code that will be sent to PBX when it is switched On Off Code The code that will be sent to PBX when it is switched Off 2 Press or to select the desired forwarding type and then press the Enter soft key 3 Depending on your selection a If you select Always Forward 1 Press or C Or the Switch soft key to select Enabled from the Always Forward field 2 Enter the destination number you want to forward all incoming calls to in the Target field 92 Basic Call Features 3 Optional Enter the always forward on code or off code respectively in the On Code or Off Code field Switch
70. e when the phone receives an incoming call from a contact stored in the local directory it will play the ring tone assigned to the contact in the contact directory refer to Adding Contacts in the Contact Management section Otherwise the phone will play the ring tone assigned to the account If both the contact ring tone and the account ring tone are not assigned then the phone will play the ring tone assigned for the phone Contact Management 34 This section provides the operating instructions for managing contacts The topics include Directory Local Directory Blacklist Remote Phonebook Customizing Your Phone Directory Directory provides easy access to the lists you use frequently The lists may contain Local Directory History Remote Phone Book and LDAP To configure the directory via web user interface 1 2 Click on Directory gt Setting In the Directory block select the desired list from the Disabled column and click The selected list appears in the Enabled column Repeat the step 2 to add more lists to the Enabled column To remove the list from the Enabled column select the desired list and then click To adjust the order of list select the desired list and then click t or Press the Directory soft key when the phone is idle the LCD screen displays the directory lists in the adjusted order Log Out Yealink Account Network DSSKey Features Settings
71. e has been installed properly For the installation instructions refer to Phone Installation on page 13 Check whether dial tone is present on one of the audio modes e Switch between the Handset Headset if present or Hands Free Speakerphone to check whether dial tone is present for one of the audio modes e Ilfthe dial tone exists on another audio mode connect a different handset or headset to isolate the problem Why doesn t the phone ring Check the ringer volume on your phone To adjust the ringer volume setting press the Volume key when the phone is on hook and idle For more information refer to Volume on page 32 Why can t receive calls e Check the SIP registration with your system administrator e Check that DND Do Not Disturb mode is turned off on your phone Refer to Do Not Disturb DND on page 88 e Check that call forward feature is disabled on the phone Refer to Call Forward on page 91 e Check whether the caller number is stored in the blacklist directory Refer to Blacklist on page 49 Why is my handset not working Check that the handset cord is fully connected to both the handset jack on the phone and handset Refer to Phone Installation on page 13 Why is my headset not working e Check that the headset cord is fully connected to the headset jack on the phone Refer to Phone Installation on page 13 e Check that the headset mode is activated Refer to Headset Use on page 54 e
72. e local Bluetooth devices When the phone completes scan it will display the discovered Bluetooth devices on the LCD screen Refresh Connect 3 Select the desired Bluetooth headset and press Connect soft key 4 Enter the PIN in the Password field The default PIN is 0000 or 1234 Delete 5 Press the OK soft key After a while the Bluetooth headset is automatically connected with your phone The Bluetooth icon oF appears on the phone LCD screen Scan Bluetooth Device Refresh Disconnect With the Bluetooth headset paired and connected you can use the Bluetooth headset to place and answer calls For more information refer to the documentation from the Bluetooth headset manufacturer To view the Bluetooth headset information 1 Press Menu gt Basic gt Bluetooth gt Paired Bluetooth Device 58 Customizing Your Phone The LCD screen displays a list of paired and connected Bluetooth headsets Option Connect 2 Select the desired Bluetooth headset 3 Press the Option soft key and then select Detail from the prompt list You can view the following Bluetooth headset information e Device Name the name of the Bluetooth headset e MAC Address the MAC address of the Bluetooth headset e Auto Connection Enables or disables the Bluetooth headset to connect with the phone automatically Connect To change the priority of paired Bluetooth devices 1 Press Menu gt Basic gt Bluetooth gt Paired
73. ect the desired party Press the Far Mute soft key to forbid the party speaking Press the Remove soft key to remove the party from the conference call Press the Back soft key to return to the previous interface Press to mute the conference call Press the End Call soft key to drop the conference call Network Conference You can use network conference feature on the SIP T46G IP phone to conduct a conference with multiple participants This feature allows you to perform the following e Join two calls together into a conference call e Invite another party into an active conference call To use this feature contact your system administrator for the network conference URI in advance and configure the network conference via web user interface 1 Click on Account gt Advanced 101 User Guide SIP T46G IP Phone 2 Select the desired conference type from the pull down list of Conference Type 3 Enter the conference URI e g conference example com in the Conference URI field 4 Click Confirm to accept the change To set up a network conference call 1 Place a call to the first party 2 Press the Conference soft key to create a new call The active call is placed on hold 3 Enter the number of the second party and press f Or the Send soft key 4 When the second party answers the call press the Conference soft key to add the second party to the conference 5 Press the Conference soft
74. ed pair the radio frequency cable to avoid lightning strike If the device is left unused for a rather long time disconnect it from the power supply and unplug the power plug When there is smoke emitted from the device or some abnormal noise or smell disconnect the device from the power supply and unplug the power plug immediately Contact the specified maintenance center for repair Do not insert any object into equipment slots that is not part of the product or auxiliary product Before connecting a cable connect the grounding cable of the device first Do not disconnect the grounding cable until you disconnect all other cables A N Cleaning Requirements Before cleaning the device stop using it and disconnect it from the power supply Use a piece of soft dry and anti static cloth to clean the device Keep the power plug clean and dry Using a dirty or wet power plug may lead to electric shock or other perils Appendix A Time Zones Appendix A Time Zones Time Zone Time Zone Name 11 00 Samoa 10 00 United States Hawaii 09 00 United States Alaska 08 00 Canada Vancouver Whitehorse 08 00 Mexico Tijuana Mexicali 08 00 United States Pacific 07 00 Canada Edmonton Calgary 07 00 Mexico Mazatlan Chihuahua 07 00 United States Mountain 07 00 United States MST 06 00 Canada Manitoba Winnipeg 06 00 Chile Easter Islands 06 00 Mexico Mexico City Acapulco 06 00 United State
75. eld 293 About This Guide About This Guide Thank you for choosing the SIP T46G IP Phone an ultra elegant gigabit IP Phone which is especially designed for power users in the office environment This unit provides business telephony features such as Call Hold Call Transfer Busy Lamp Field and Conference This guide provides everything you need to quickly use your new phone Be sure to verify with your system administrator that your network is prepared for configuring your IP phone As well be sure to read the Packaging Contents and Regulatory Notices sections in this guide before you set up and use the SIP T46G IP phone If this is your first time using the SIP T46G IP phone we recommend that you first refer to the Quick Installation Guide and Quick Reference Guide which are available at http www yealink com DocumentDownload aspx Cateld 142 amp flag 142 In This Guide This guide is based on firmware version 71 The topics provided in this guide include e Chapter1 Overview e Chapter 2 Getting Started e Chapter 3 Customizing Your Phone e Chapter 4 Basic Call Features e Chapter5 Advanced Phone Features User Guide SIP T46G IP Phone vi Table of Contents Table of Contents About This Guide ccccscsccscsceccscscecccceccccscscccescecececceces V In This Guide acess oeiea cine acerden dca cinta eastsans ceieewinntaciardcarddctsawieuieiontancaens adawate a osaemdnesdcencteteenaeicasadenvauteemaiede V
76. ess the Search soft key 51 User Guide SIP T46G IP Phone 52 4 Enter afew continuous characters of the contact name or continuous numbers of the contact phone number using the keypad Search Delete The contacts whose name or phone number matches the characters entered will appear on the LCD screen You can dial from the result list To place a call from the corporate directory 1 Press Menu gt Directory gt Remote Phone Book 2 Select the desired remote group and then press the Enter soft key to load the corporate directory 3 Select the desired contact in the corporate directory 4 Press the Dial soft key In addition you can enable the phone to present the caller identity stored in the corporate directory when receiving a call To enable the presentation of caller identity stored in the remote phonebook 1 Click on Directory gt Remote Phone Book 2 Select Enabled from the pull down list of Sremote Name 3 Enter the refresh period of corporate directory in the Sremote Name Flash Time Seconds field The default value is 3600 seconds Yealink Status Account Network DSSKey Features Settings Local Directory http 10 3 6 172 8080 phone RemotePhonebook xml Sales Dep Remote Phone Book Phone Call Info LDAP MulticastIP Setting Sremote Name Sremote Name Flash Time Seconds 4 Click Confirm to accept the change Log Out Security Remote phone book This feature
77. ew continuous characters of the contact name or the contact phone number using the keypad The contacts in the enabled search source lists whose name or phone number matches the characters entered will appear on the LCD screen You can press or to scroll to the desired contact and then place a call to the contact 1006 Delete Cancel 47 User Guide SIP T46G IP Phone Importing Exporting Contact Lists You can manage your phone s local directory via phone or web user interface But you can only import or export the contact list via web user interface To import an XML file of contact list via web user interface 1 2 4 Click on Directory gt Local Directory Click Browse to select a contact list file file format must be xml from your local system Click Import XML to import the contact list The web user interface prompts The original contact will be covered continue Click OK to complete importing the contact list To import a CSV file of contact list via web user interface 1 Z l 48 Click on Directory gt Local Directory Click Browse to select a contact list file file format must be csv from your local system Optional Check the Show Title This will prevent importing the title of the contact information Click Import CSV to import the contact list Optional Mark the On radio box in the Delete Old Contacts This will delete all existing contacts while i
78. fessos Information Phone Lock Time Out 0 3600s 0 Emergency 110 911 120 Cancel Features Keyboard Lock Audio Intercom Transfer Call Pickup Remote Control Phone Lock ACD SMS Action URL Bluetooth 3 Click Confirm to accept the change The default time out is 0 seconds that is you can long press to lock the keypad only You can configure the time out for automatic keypad lock via web user interface only To unlock the keypad you must know the keypad unlock PIN of the phone The default keypad unlock PIN is 123 To set the keypad lock PIN via phone user interface 1 Press Menu gt Basic gt Phone Unlock PIN Customizing Your Phone 2 Enter the desired values in the Current PIN New PIN and Confirm PIN fields respectively Phone Unlock PIN Delete 3 Press the Save soft key to accept the setting or the Back soft key to cancel Note The length of the Unlock PIN code must be within 15 characters To unlock the keypad lock via phone user interface 1 Press any locked key the LCD screen prompts Unlock PIN admin Cancel Delete 2 Enter the PIN in the Unlock PIN field 3 Press the OK soft key to unlock the keypad The ia icon disappears from the LCD screen You can long press to lock the keypad again Note You can also unlock the keypad by administrator password To deactivate the keypad lock via phone user interface 1 Press Menu gt Advanced password
79. g Ifyou are using the handset press the End Call soft key or hang up the handset Ifyou are using the headset press the End Call soft key Ifyou are using the speakerphone press or the End Call soft key Note To end a call placed on hold you can press the End Call soft key to end the call directly or press the Resume soft key to resume the call before ending it Redialing Numbers To redial the last placed call from your phone 1 Press twice A call to your last placed call is attempted To redial a previously placed call from your phone 1 Press when the phone is idle 2 Press or to select the desired entry from the dialed calls list and then press or the Send soft key Recent Call In Dialing You can view the placed calls list when the phone is in the dialing interface You should enable the recent call in dialing feature in advance To enable the recent call in dialing feature via web user interface 1 Click on Directory gt Setting 81 User Guide SIP T46G IP Phone 2 Select Enabled from the pull down list of Recent Call In Dialing Log Out Yealink Directory Security NOTE Contacts Favorite Status Account Network DSSKey Features Settings Local Directory Remote Phone Enabled Book Local Directory LDAP Remote Phone Book Phone Call Info EB LDAP T MulticastIP Setting Search Source List In Dialing Disabled Remote Phone Book Local Directory LDAP Histor
80. g Barge You can use the paging barge feature to define the priority of the voice call in progress If the priority of an incoming multicast paging call is lower than that of the active call Note Advanced Phone Features then it will be ignored automatically If Disabled is selected from the pull down list of Paging Barge the voice call in progress shall take precedence over all incoming multicast paging calls The valid values in the Paging Barge field are e 1to 10 Define the priority of the active call 1 is the highest priority 10 is the lowest priority e Disabled The voice call in progress shall take precedence over all incoming paging calls Paging Priority Active You can enable or disable this feature to decide how the phone handles the incoming multicast paging calls when there is already a multicast paging call on the phone If enabled the phone will ignore the incoming multicast paging call with a lower priority otherwise the phone will play the incoming multicast RTP and place the previous multicast paging call on hold If disabled the phone will automatically ignore all incoming multicast paging calls To configure multicast listening addresses via web user interface 1 Click on Directory gt MulticastIP 2 Select the desired value from the pull down list of Paging Barge 3 Select the desired value from the pull down list of Paging Priority Active 4 Enter the multicast IP address es and port number e
81. he new password in the New Password field 4 Enter the new password again in the Confirm Password field Delete 5 Press the Save soft key to accept the change or the Back soft key to cancel Key as Send You can set the or to perform as a send key while dialing a call To set the key as send via phone user interface 1 Press Menu gt Call Feature gt Others gt General 2 Press or C Or the Switch soft key to select Key or Key from the Key As Send field or select Disabled to disable this feature General Switch 3 Press the Save soft key to accept the change or the Back soft key to cancel You can also configure key as send via web user interface at the path Features gt General Information Keypad Lock You can lock the keypad of your phone temporarily when you are not using it This feature helps to protect your phone from unauthorized use 28 Customizing Your Phone Keypad Lock consists of the following Menu Key The Menu soft key is locked You cannot access the menu of the phone until unlocked A new voice mail can be accessed by pressing the Connect soft key but the voice mail code cannot be configured Function Keys The function keys are locked You cannot use the MESSAGE REDIAL HOLD MUTE TRANSFER OK X navigation keys soft keys and line keys until unlocked All Keys All keys are locked except the volume key You are only allowed to dial emergency numbers answer i
82. hese keys to activate up to six accounts and assign 3 Line Keys various features HEADSET eter __ Toggles and indicates the headset mode MUTE a Toggles and indicates the mute feature on or off Adjusts the volume of the handset headset speaker Volume Key and ringer Provides the digits letters and special characters in Keypad oe ee context sensitive applications scroll through the displayed information Confirms actions or answers an incoming call _ Cancels actions or rejects an incoming call Label automatically to identity their context sensitive Soft Keys features s Speakerphone Key Toggles the hands free speakerphone mode the hands free speakerphone mode Overview Icon Instructions Icons appear on the phone LCD screen are described in the following table Icons Description ee te iene User Guide SIP T46G IP Phone Icons Description ewe ewe ooo eee oo een a ve ve eee a eee ean s i Overview LED Instructions Power Indicator LED LED Status Description Solid red The phone is initializing The phone is ringing Fast flashing red oe The network is disconnected Slow flashing red The phone receives a text message or voicemail Of The phone is powered on The phone is powered off Line key LED LED Status Description daan The m FERR The line is in conversation Fast flashing green The line receives an incoming call Slow flashing green The
83. hone user interface 1 Press Menu gt Basic gt Date amp Time gt Format 26 Customizing Your Phone 2 Press or C Or the Switch soft key to select the desired date format from the Date Format field Switch 3 Press or C Or the Switch soft key to select the desired time format 12 Hour or 24 Hour from the Time Format field 4 Press the Save soft key to accept the change or the Back soft key to cancel There are 7 available date formats for example the date format WWW DD MMM WWW represents the abbreviation of the week DD represents two digit of the date and MMM represents the first three letters of the month The date formats you need to know Date Format Example 2013 2 27 WWW MMM DD Wed Feb 27 DD MMM YY 27 Feb 13 YYYY MM DD 2013 02 27 MM DD YY 02 27 13 DD MMM YYYY 27 Feb 2013 WWW DD MMM Wed 27 Feb DD MM YYYY 27 02 2013 You can also configure the date and time settings via web user interface at the path Settings gt Time amp Date Administrator Password You can change the administrator password to protect your phone from unauthorized use Only the users owning the administrator password have the permission to change the advanced settings To change the administrator password via phone user interface 1 Press Menu gt Advanced password admin gt Set Password 27 User Guide SIP T46G IP Phone 2 Enter the old password in the Current Password field 3 Enter t
84. ide v Account Management 70 Account Registration 70 Adding Contacts 39 Administrator password 27 Anonymous Call 107 Anonymous Call Rejection 108 Answering Calls 79 Area Code 74 Attaching Stand 13 Audio Settings 32 Auto Answer 81 Auto Redial 83 Automatic Call Distribution 124 B Backlight 22 Basic Network Settings 17 Blacklist 49 Block Out 74 Bluetooth 56 Busy Lamp Field BLF 111 C Call Completion 85 Call Forward 91 Call Mute 87 Call History Management 53 Call Hold Resume 87 Call Park 102 Call Pickup 103 Call Recording 114 Call Return 86 Call Transfer 98 Call Waiting 99 CE Mark Warning vi Conference 100 Contact Management 34 Contrast 23 Copyright v Customizing Your Phone 21 D Declaration of Conformity vi Deleting Contacts 42 Dial now 73 Dial Plan 72 Do Not Disturb DND 88 Documentation 9 DSS Keys 55 E Editing Contacts 41 Emergency Number 75 Ending Calls 81 G General Settings 21 Getting Started 11 H Hardware Component Instructions 1 Headset Use 54 Headset Mode Activation Deactivation 54 Hotline 76 Hot Desking 116 Icon Instructions 3 Idle screen 20 Importing Exporting Contact lists 46 In This Guide v Incoming intercom call features 119 Intercom 116 K Key as Send 28 Keypad Lock 28 L Language 24 LED Instructions 5 Limitation of Liability 139 Line Keys 69 Live Dialpad 75 Local Conference 100 Local Directory 36 M Message Waiting Indic
85. information User ID the identity Used to log in the queue Password the password used to log in the queue Cancel Delete 2 Press the Login soft key to log in Note Contact your system administrator for the User ID and Password to access the ACD system After configuring an ACD key you can press the ACD key to log in the ACD system After logging in you are ready to receive calls from the ACD system You can press the ACD key to show your current phone status You can press the Available Unavailable soft key to change your phone status The system server monitors your phone status When you set the phone status to available the ACD key LED illuminates solid green and then the server begins distributing calls to your phone When you set the phone to unavailable the ACD key LED illuminates flashing green and then the server temporarily stops distributing calls to your phone To log out the ACD system press the Logout soft key Note It is recommended you configure no more than one ACD key per phone At any time at most one ACD key can be in progress on your phone 125 User Guide SIP T46G IP Phone Messages Short Message Service SMS You can send and receive text messages using the SIP T46G IP phone New text messages can be indicated both acoustically and visually When receiving a new text message the phone LCD screen will prompt receiving new text messages with the number of waiting messages e g 1 New Text Mes
86. ing the keypad Press or the Send soft key To place a call using the headset Do one of the following With the optional headset connected press to activate the headset mode Press the line key to obtain a dial tone Enter the desired number using the keypad Press i Or the Send soft key With the optional headset connected press to activate the headset mode Enter the desired number using the keypad Press Or the Send soft key Note To permanently enable your headset refer to Headset Prior on page 55 To place multiple calls You can have more than one call on your SIP T46G IP phone To place a new call during an active call do one of the following Press the line key The active call is placed on hold Enter the desired number using the keypad Press Or the Send soft key Press or the Hold soft key to place the original call on hold Press the New Call soft key Enter the desired number using the keypad Press Or the Send soft key You can press or to switch between the calls and then press the Resume soft key to retrieve the desired call Answering Calls When you are not in another call you can answer a call in three ways e Using the handset e Using the speakerphone 19 User Guide SIP T46G IP Phone Note 80 e Using the headset You can ignore incoming calls by pressing the X key the Reject soft key or the Silence soft key You can also activate
87. irectly into a wall outlet instead e Ifthe phone is powered from PoE ensure you use a PoE compliant switch or hub or contact your system administrator for more information Why does the phone display Cable Disconnected e Ensure that the Ethernet cable is plugged into the Internet port on the phone and the Ethernet cable is not loose e Ensure that the switch or hub in your network is operational Why does the phone not display time and date correctly Check if you have configured your phone to obtain the time and date from the SNTP server automatically If your phone is unable to access the SNTP server configure the time and date manually How do find the basic information of the IP phone Press the OK key when the IP phone is idle to check the basic information of the IP phone such as IP address and firmware version For more the basic information refer to Phone Status on page 16 How to obtain the MAC address of a phone when the phone is not powered on There are three ways to obtain the MAC address of a phone e You can ask your supplier for shipping information sheet which includes MAC addresses according to the corresponding PO e You can find the MAC address in the label of carton box e You can also find the MAC address from the phone s bar code at the back of the phone 135 User Guide SIP T46G IP Phone 134 Why can t get a dial tone Check for any loose connections and that the phon
88. irectory by default Local Group Add Group Search If Local Directory is removed from the directory press Menu gt Directory gt Local Group 2 Select the desired contact group and press the Enter soft key 3 Press or to highlight the desired contact 4 Press the Option soft key and then select Delete from the prompt list 42 Customizing Your Phone The LCD screen prompts the following warning Note Delete selected contact Cancel 5 Press the OK soft key to confirm the deleting or the Cancel soft key to cancel Note You can also delete all contacts by pressing the Option soft key and then select Delete All For more information refer to the above steps You can also manage the contacts via web user interface at the path Directory gt Local Directory Uploading Contact Photos To upload a new custom photo for the contact via web user interface 1 Click on Directory gt Local Directory 2 Click Browse and then select a photo from your local computer 3 Click Upload Photo to upload the photo 43 User Guide SIP T46G IP Phone Note 44 To change the custom photo for the contact via web user interface 1 2 3 4 You can also click Delete Photo to delete the photo Yealink Local Directory Remote Phone Book Phone Call Info LDAP MulticastIP Setting Status O ia Bae Wi ie Ww fee m Office Number Mobile Number Other Number Ring Tone Group Ac
89. is ringing at any phone number in the group The pickup group should be predefined contact your system administrator for more information 103 User Guide SIP T46G IP Phone Note Note 104 You can configure the phone to pick up an incoming call by using the DPickup GPickup soft key To use the call pickup feature you need to configure the call pickup code beforehand on a global or per line basis via web user interface If there are many incoming calls at the same time pressing the GPickup soft key on the phone will pick up the call that rings first Directed Call Pickup To enable the directed call pickup via web user interface 1 Click on Features gt Call Pickup 2 Select Enabled from the pull down list of Directed Call Pickup 3 Enter the directed call pickup code in the Directed Call Pickup Code field Log Out Yealink _ _ Status Account Network DSSKey Settings NOTE Forward amp DND Directed Call Pickup Enabled Directory Security l Features Call Pickup General Directed Call Pickup Code 97 Information Group Call Pickup Audio Group Call Pickup Code Intercom Visual Alert for BLF Pickup kd Transfer Audio Alert for BLF Pickup X Call Pickup Confirm Remote Control Phone Lock ACD SMS Action URL Bluetooth 4 Click Confirm to accept the change The directed pickup code above is configured on a global which applies to all accounts To configu
90. ithout pressing any key Note You can also edit or delete the dial now rule refer to Replace Rule on page 72 for more information Time Out for Dial Now Rule You can configure the interval for dial now rules That is you can configure your phone to dial out the phone number automatically which matches a dial now rule after the specified delay time To configure the time out for dial now rule via web user interface 1 Click on Features gt General Information 2 Enter the time within 1 14 in seconds in the Time Out For Dial Now Rule field 3 Click Confirm to accept the change Area Code Area codes are also known as Numbering Plan Areas NPAs They usually indicate geographical areas in a country This feature is necessary only when dialing the number outside the code area For example area code is configured as Code 011 Minimum Length 4 Maximum Length 11 then when you dial out the number 56789 which has the digits between 4 to 11 the phone will add the area code and dial out the number 01156789 To configure the area code and lengths via web user interface 1 Click on Settings gt Dial Plan gt Area Code 2 Enter the desired values in the Code Min Length 1 15 and Max Length 1 15 fields 3 Enter the desired line ID in the Account field or leave it blank For more information about the valid values of Account field refer to Replace Rule on page 72 4 Click Confirm to accept the change N
91. key to cancel To delete a group from the local directory 1 Press the Directory soft key The IP phone enters the local directory directly as there is only Local Directory in the directory by default Local Group 2 Company 3 Family 4 Friend Back Add Group Search Enter If Local Directory is removed from the directory press Menu gt Directory gt Local Group 2 Select the desired contact group 3 Press the Option soft key and then select Delete from the prompt list 38 Customizing Your Phone The LCD screen prompts the following warning Note Delete the selected Group Cancel 4 Press the OK soft key to confirm the deleting or the Cancel soft key to cancel Adding Contacts You can add contacts to your local directory in the following ways e Manually e From call history e From remote phonebook Adding Contacts Manually To add a contact to the local directory manually 1 Press the Directory soft key The IP phone enters the local directory directly as there is only Local Directory in the directory by default Local Group Back Add Group Search Enter If Local Directory is removed from the directory press Menu gt Directory gt Local Group 2 Select the desired contact group and press the Enter soft key 3 Press the Add soft key 39 User Guide SIP T46G IP Phone Note 40 4 Enter the name and the office mobile or other numbers in the corresponding fie
92. key to forward an incoming call to the number specified in the Value field When leaving the Value field blank the DSS key performs the same as the Forward soft key when receiving an incoming call Transfer You can use this key feature to handle the call differently depending on the transfer mode on DSS key when there is an active call on the phone Dependencies ype Key Event Key Event Transfer Label key label displayed on the LCD screen Value the number you want to transfer to Usage e When the transfer mode on DSS key is Blind Transfer press the DSS key to complete the blind transfer to the number specified in the Value field e When the transfer mode on DSS key is Attended Transfer press the DSS key to dial out the number specified in the Value field and then you can perform the attended or semi attended transfer e When the transfer mode on DSS key is New Call press the DSS key to place a new call to the number specified in the Value field You can configure the transfer mode on DSS key via web user interface at the path Features gt Transfer For more information on how to configure the transfer mode on DSS key refer to Busy Lamp Field BLF on page 111 When leaving the Value field blank the DSS key performs the same as the TRANSFER key or the Transfer soft key during a call For more information refer to Call Transfer on page 98 Hold You can use this key feature to place an active call on hold
93. l directory directly as there is only Local Directory in the directory by default Local Group Back Add Group Search Enter If Local Directory is removed from the directory press Menu gt Directory gt Local Group 2 Select the desired contact group and press the Enter soft key 3 Press or to highlight the desired contact 4 Press the Dial soft key If only one number of the contact is stored in the local directory press the Dial soft key to dial out the number f multiple numbers of the contact are stored in the local directory press the Dial soft key to display a list of numbers Press or to highlight the desired number Press the Dial soft key to dial out the number Searching for Contacts To search for a contact in the local directory 1 Press the Directory soft key 45 User Guide SIP T46G IP Phone The IP phone enters the local directory directly as there is only Local Directory in the directory by default Local Group 2 Company 3 Family 4 Friend Back Add Group Search Enter If Local Directory is removed from the directory press Menu gt Directory gt Local Group 2 Press the Search soft key 3 Enter a few continuous characters of the contact name or continuous numbers of the contact phone number using the keypad Search The contacts whose name or phone number matches the characters entered will appear on the LCD screen You can dial from the result
94. laced on hold Intercom features you need to know Intercom features Description Allows you to enable or disable the IP phone to Accept Intercom a automatically answer an incoming intercom call Allows you to enable or disable the microphone on Intercom Mute the IP phone for Intercom calls Allows you to enable or disable the IP phone to play Warning Tone a warning tone when the IP phone receives an incoming intercom call Allows you to enable or disable the IP phone to Intercom Barge automatically answer an incoming intercom call while there is already an active call on the phone To configure intercom features via phone user interface 1 Press Menu gt Call Feature gt Intercom 119 User Guide SIP T46G IP Phone Note 120 2 Make the desired changes Intercom Switch 3 Press the Save soft key to accept the change or the Back soft key to cancel You can also configure these specific parameters via web user interface at the path Features gt Intercom Accept Intercom You can enable or disable the phone to automatically answer an incoming intercom call If Accept Intercom is enabled the phone automatically answers an incoming intercom call If Accept Intercom is disabled the phone rejects incoming intercom calls and sends a busy signal to the caller Accept Intercom is enabled by default Your administrator can set a time period delay before the phone automatically answers Contact your sys
95. lds Add Contact Delete Press or C Or the Switch soft key to select the desired account from the Account field If Auto is selected the phone will use the first available account when placing calls to the contact from the local directory Press or C Or the Switch soft key to select the desired ring tone from the Ring field Press or C Or the Switch soft key to select the desired photo from the Photo field Press the Save soft key to accept the change or the Back soft key to cancel If the contact has existed in the directory the LCD screen will prompt Contact name already existed Adding Contacts from Call History To add a contact to the local directory from the call history 1 Z 4 5 Press the History soft key Press or to highlight the desired entry Press the Option soft key and then select Add to Contacts from the prompt list Dialed Received se Add to Blacklist Clear Cancel Enter the contact name Press the Save soft key to accept the change Customizing Your Phone The entry is successfully saved in the local directory Adding Contacts from remote phonebook To add a contact to the local directory from the remote phonebook 1 Press Menu gt Directory gt Remote Phone Book If Remote Phone Book is added to the directory press Directory gt Remote Phone Book Select the desired remote group and press the Enter soft key Press or
96. list Search Source List in Dialing You can search for a contact in your desired list when the phone is in the dialing interface The lists may contain Local Directory History Remote Phonebook and LDAP To configure search source list in dialing via web user interface 1 Click on Directory gt Setting 2 Inthe Search Source List In Dialing block select the desired list from the Disabled column and click The selected list appears in the Enabled column 3 Repeat the step 2 to add more lists to the Enabled column 4 To remove the list from the Enabled column select the desired list and then click 46 Customizing Your Phone 5 To adjust the order of list select the desired list and then click or The search results display on the LCD screen in the adjusted order Log Out Yealink Status Account Network DSSKey Features Settings Directory Security NOTE Local Directory i Contacts Favorit Remote Phone Tedd in Book Local Directory Remote Phone Book Phone Call Info LDAP za MulticastIP Setting Search Source List In Dialing Disabled Local Directory Hist Ory Remote Phone Book LDAP Recent Call In Dialing Disabled 6 Click Confirm to accept the change Note You can configure search source list in dialing via web user interface only To search for a contact in the enabled search source lists 1 Pick up the handset press the speakerphone or press the line key 2 Enter a f
97. lowing occurs on the monitoring phone e The phone plays a warning tone if enabled e The BLF key LED flashes red e The caller ID appears on the LCD screen if enabled In the following figure the phone LCD screen shows an incoming call from 3606 on the monitored line Calls for Pickup NewCall Cancel Note If your phone is locked and the type of the keypad lock is set to be Function Keys or All keys you cannot use the Pickup Dial NewCall and Cancel soft keys appear in the figure above until unlocked When there is an active call on the IP phone you can transfer the active call to the monitored phone number directly by pressing the BLF key The phone transfers the active call differently depending on the transfer mode on DSS key To configure the transfer mode on DSS key via web user interface 1 Click on Features gt Transfer 2 Select the desired transfer mode from the pull down list of Transfer Mode Via Dsskey Depending on your selection If you select Blind Transfer press the BLF key to blind transfer to the monitored phone number If you select Attended Transfer press the BLF key to dial out the monitored phone number and then you can perform the attended or semi attended transfer 113 User Guide SIP T46G IP Phone If you select New Call press the BLF key to place a new call to the monitored USer Log Out Status Account Network DSSKey Settings l Directory Sec
98. mporting the CSV contact list Select the contact information you want to import into the local directory For example contact name office number or mobile number Log Out Yealink Status Account Network DSSKey Settings Directory Security Delete Old Contacts On Off Preview NOTE Index Ignore v Ignore v Ignore v Ignore v Ignore Contacts Preview display_name office_number mobile_number other_number 1 2 abc 12 13 3 Abi 1096 4 5 Addy 1003 Joy 1000 Click Import to complete importing the contact list Customizing Your Phone To export a contact list via web user interface 1 2 3 Click on Directory gt Local Directory Click Export XML or Export CSV Click Save to save the contact list to your local system Blacklist The built in phone directory stores the names and phone numbers of the blacklist You can store up to 30 contacts in your phone s blacklist directory You can add edit delete or search for a contact in the blacklist directory You can also dial a contact in the blacklist directory but an incoming call from the blacklist directory will be rejected automatically To add a contact to the blacklist manually 1 2 5 Press Menu gt Directory gt Blacklist Press the Add soft key Enter the name and the office mobile or other numbers in the corresponding fields Add Blacklist Lida Press or C Or the Switch soft key to select the desired
99. ncoming calls by lifting the handset pressing the Speakerphone key or pressing the HEADSET key and place an active call on hold by pressing the Hold soft key Note The emergency number setting if desired must be made before lock activation For more information refer to Emergency Number on page 75 To activate the keypad lock via phone user interface 1 Press Menu gt Advanced password admin gt Phone Settings gt Keypad Lock 2 Press or gt or the Switch soft key to select Enabled from the Keypad Lock Enable field 3 Press or C Or the Switch soft key to select the desired type from the Keypad Lock Type field Keypad Lock Switch 4 Press the Save soft key to accept the change Long press to lock the keypad immediately when the phone is idle 29 User Guide SIP T46G IP Phone Note 30 The LCD screen prompts Keypad Lock and displays the icon a Keypad Lock History Directory You can configure the interval in seconds to automatically lock the keypad instead of long pressing To configure the interval for automatic keypad lock via web user interface 1 Click on Features gt Phone Lock 2 Enter the desired time in the Phone Lock Time Out 0 3600s field Log Out Status Account Network DSSKey Settings Directory Security Yealink Keyboard Lock Enable Enable NOTE Forward amp DND Keyboard Lock Type Menu Key hg General Phone Unlock PIN 0 15 Digit
100. nswer Forward Silence Anonymous Call Rejection 108 You can use anonymous call rejection feature to reject incoming calls from anonymous callers Anonymous call rejection automatically rejects incoming calls from callers who deliberately block their identities and numbers from showing up Anonymous call rejection is configurable on a per account basis To configure anonymous call rejection via phone user interface 1 2 3 4 Press Menu gt Call Feature gt Anonymous Select the desired line and then press Enter soft key Press or to scroll to the Anonymous Reject field Press or C Or the Switch soft key to select Enabled from the Anonymous Reject field Optional Enter the anonymous call rejection on code in the On Code field Basic Call Features 6 Optional Enter the anonymous call rejection off code in the Off Code field Switch 7 Press the Save soft key to accept the change or the Back soft key to cancel You can also configure anonymous call rejection via web user interface at the path Account gt Basic 109 User Guide SIP T46G IP Phone 110 Advanced Phone Features Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP T46G IP phone The topics include e Busy Lamp Field BLF e Call Recording e Hot Desking e Intercom e Multicast Paging e Music on Hold e Automatic Call Distribution ACD e Messages
101. nt to forward the incoming call to 1233 122323 Delete Cancel 3 Press f Or the Send soft key The LCD screen prompts a call forward message Call Transfer You can transfer a call to another party in one of the three ways e Blind Transfer Transfer a call directly to another party without consulting e Semi Attended Transfer Transfer a call when the target phone is ringing e Attended Transfer Transfer a call with prior consulting To perform a blind transfer 1 Press ec or the Transfer soft key during a call 2 Enter the number you want to transfer the call to 1233 122323 Transfer Cancel 3 Press or the Transfer soft key to complete the transfer 98 Basic Call Features Then the call is connected to the number to which you are transferring To perform a semi attended transfer a a E Press or the Transfer soft key during a call Enter the number you want to transfer the call to Press or e to dial out Press or the Transfer soft key to complete the transfer when receiving ringback To perform an attended transfer Aa p Press C or the Transfer soft key during a call Enter the number you want to transfer the call to Press or 2 to dial out After the party answers the call press C or the Transfer soft key to complete the transfer If you are using a handset the transfer can be completed by hanging up the handset You can cancel the t
102. ntacts in different ways This chapter provides basic operating instructions for customizing your phone The topics include e General Settings e Audio Settings e Contact Management e Call History Management e System Customizations If you require additional information or assistance with your new phone contact your system administrator General Settings Wallpaper You can customize the wallpaper of the SIP T46G IP phone You can change the wallpaper image via phone user interface or web user interface You can also upload custom wallpaper images via web user interface The file format of wallpaper image must be jpg png or omp Contact your system administrator for the detailed requirement of the file format To change the wallpaper via phone user interface 1 Press Menu gt Basic gt Display gt Wallpaper Delete Switch 21 User Guide SIP T46G IP Phone 2 Press or C Or the Switch soft key to select the desired wallpaper image 3 Press the Save soft key to accept the change or the Back soft key to cancel You can also change wallpaper via web user interface at the path Settings gt Preference To upload the customized wallpaper via web user interface 1 Click on Settings gt Preference 2 Inthe Upload Wallpaper field click Browse to select the wallpaper image from your local system gt Log Out Status Account Network DSSKey Features Directory Security Yealink i
103. of your computer Enter the IP address in the browser s address bar and then press Enter Enter the user name admin and password admin in the login page a oe Click Confirm to login The phone status displays on the first page of the web user interface Basic Network Settings If your phone cannot contact a DHCP server for any reason you need to configure network settings manually IP phones support to use the IPv4 address only the IPv address only or both IPv4 and IPv6 addresses To configure the IP address mode via phone user interface 1 Press Menu gt Advanced password admin gt Network gt WAN Port User Guide SIP T46G IP Phone 2 Press or C to select IPv4 IPv6 or IPv4 amp IPv6 from the IP Mode field WAN Port Switch 3 Press the Save soft key to accept the change or the Back soft key to cancel To configure a static IPv4 address via phone user interface 1 Press Menu gt Advanced password admin gt Network gt WAN Port gt IPv4 2 Press or C Or the Switch soft key to select the Static IP from the Type field 3 Enter the desired values in the IP Address Subnet Mask Gateway Primary DNS and Secondary DNS fields respectively ee ee 10 Delete 4 Press the Save soft key to accept the change or the Back soft key to cancel To configure a static IPv6 address via phone user interface 1 Press Menu gt Advanced password admin gt Network gt WAN Port gt IPv6 2
104. onal connection Important Do not unplug or remove power to the phone while it is updating firmware and configurations Phone Initialization After your phone has been powered on the system boots up and performs the following steps Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration The phone LCD screen will display Initializing Please wait during the initialization DHCP Dynamic Host Configuration Protocol By default the phone attempts to contact a DHCP server in your network in order to obtain the valid IPv4 network settings e g IP address subnet mask default gateway address and DNS address Note If your network does not use DHCP proceed to Basic Network Settings on page 17 Phone Status You can view the system status of your phone via phone user interface or web user interface Getting Started Available information of phone status includes e Network status including IPv4 status IPv status IP mode and MAC address e Phone status including device model hardware version firmware version product ID and MAC address e Account status indicating the register status of sip accounts To view the phone status via phone user interface 1 Press or press Menu gt Status 2 Press or to scroll through the list and view the specific information Status To view the phone status via web user interface 1 Open the web browser
105. one parameters beforehand so that after you start up your phone the phone will be registered and ready to use If your phone is not 19 User Guide SIP T46G IP Phone registered you may have to register it For more information on how to register your phone refer to Account Management on page 70 Idle Screen If the phone has successfully started up the idle LCD screen is shown as below 1 2 11 21 Mon May 20 ee eee ee ee ee ee ee ee ee ee ee ee A G a a Fe oe a ee ee TC OOO History Directoy Idle Screen description No Description 1 This area shows the phone s time and date This area shows the phone feature status For more information refer to Icon Instructions on page 3 This area shows the line key labels You can customize the line key 3 as other functions For more information refer to Line Keys on page 60 4 This area shows three page icons e This area shows the soft key labels The default soft key labels are History Directory DND and Menu 5 This area shows the wallpaper You can customize the wallpaper For more information refer to Wallpaper on page 21 20 Customizing Your Phone Customizing Your Phone You can customize your SIP T46G IP phone by configuring the backlight date amp time ring tones and so on You can add contacts to the phone s local directory manually or from call history You can also handle incoming calls from different co
106. ote The default values of minimum and maximum length are 1 and 15 respectively Block Out You can block some specific numbers from being dialed on your phone When you dial a block out number on your phone the dialing will fail and the LCD screen will prompt Forbidden Number 74 Customizing Your Phone To add a block out number via web user interface 1 Click on Settings gt Dial Plan gt Block Out 2 Enter the desired value in the BlockOut Number field 3 Enter the desired line ID in the Account field or leave it blank For more information about the valid values of Account field refer to Replace Rule on page 72 4 Click Confirm to add the block out number Emergency Number Note Public telephone networks in countries around the world have a single emergency telephone number emergency services number that allows a caller to contact local emergency services for assistance when required The emergency telephone number may differ from country to country It is typically a three digit number so that it can be easily remembered and dialed quickly Some countries have a different emergency number for each of the different emergency services You can specify the emergency telephone numbers on the IP phone for contacting the emergency services in an emergency situation Contact your local phone service provider for available emergency numbers in your area To specify emergency numbers via web user interface 1
107. press or to switch between the calls and then press the Resume soft key to retrieve the desired call If more than two calls are on hold an indication appears on the LCD screen for example 2 4 indicating that this is the second call out of four calls If multiple calls are on hold on more than one line keys you can view the details of the calls by pressing the corresponding line key and then press the Resume soft key to retrieve the call Do Not Disturb DND 88 You can use the DND feature to reject the incoming calls automatically on the phone and the callers can hear a busy signal or a message depending on your server You can enable disable the DND feature for the phone system or you can customize the DND feature for each account or all accounts The following describes the DND modes e Phone default DND in phone mode means that the DND feature is effective for the phone system e Custom DND in custom mode means that you can configure the DND feature for each account or all accounts You can also configure the phone to receive incoming calls from some specific numbers when the DND feature is enabled Basic Call Features To configure the DND mode via web user interface 1 Click on Features gt Forward amp DND 2 Inthe DND block mark the desired radio box in the Mode field Yealink Account Network Forward Q Forward amp DND Mode General Information Account Always Forwa
108. ptional Enter the corresponding value in the Extension field a See ee ee Press the Save soft key to accept the change or the Back soft key to cancel You can also configure the Line key via web user interface at the path DSSKey gt Line Key You can assign functionalities to 27 line keys These 27 line keys are displayed on three pages When you assign functionality to line keys located in line key 1 10 the labels of the line key are displayed on the first page The following figure shows an example 11 18 Mon May 20 1006 History Directory When you assign functionality to line key located in line key 11 27 the label of the line key 10 18 is displayed on the second page and the labels of the line key 19 27 displays on the third page The right bottom line key is used to switch pages The following figure shows an example 11 20 Mon May 20 1006 s pce ESEA ON Call Park Directory 61 User Guide SIP T46G IP Phone Note 62 The following table lists the page icon status Icons Description a Indicates the current page of the line keys Indicates the non current page of the line keys You can configure the page icon and page switch key LED to indicate the different status This feature is disabled by default For more information on the switch key LED status refer to LED Instructions on page 5 The following table lists the page icon status to indicate the different status Icons
109. r the string that will appear on the LCD screen in the Label field Switch 6 Press the Save soft key to accept the change or the Back soft key to cancel You can also configure a call return key via web user interface at the path DSSKey gt Line key 86 Basic Call Features Call Mute You can mute the microphone of the active audio device during an active call and then the other party cannot hear you To mute a call 1 Press during an active call The phone LCD screen indicates that the call is on mute The Mute key LED illuminates solid red when the call is on mute Transfer Conference End Call To un mute a call 1 Press again to un mute the call Call Hold Resume You can place an active call on hold At any time at most one active call can be in progress on your phone other calls can be received and made while placing the original call on hold When placing a call on hold your IP PBX might play a melody or message to the other party while waiting To place a call on hold 1 Press or the Hold soft key during a call 87 User Guide SIP T46G IP Phone Note The phone LCD screen shows the call is on hold and the line key LED flashes green Transfer Resume New Call End Call The phone will beep softly every 30 seconds to remind you that you still have a call on hold To resume a held call 1 Press or the Resume soft key Multiple Calls on Hold If multiple calls are placed on hold
110. racters in the second parenthesis that is 123 You can configure the dial plan rules via web user interface only Replace Rule 72 You can configure one or more replace rules to remove the specified string and replace it with another string You can configure a pattern with wildcards expression syntax refer to the table above so that any string that matches the pattern will be replaced This feature is convenient for you to dial out a long number For example a replace rule is configured as Prefix 1 and Replace 1234567 when you try to dial out the number T 1234567 you just need to enter on the phone and then press the Send soft key Customizing Your Phone To add a replace rule via web user interface ae SS N Note Click on Settings gt Dial Plan gt Replace Rule Enter the string e g 2xx in the Prefix field Enter the string e g 12345 in the Replace field Enter the desired line ID in the Account field or leave it blank Click Add to add the replace rule When you enter the number 234 using the keypad and then dial out the phone will dial out 12345 instead The valid values of Account field can be one or more digits among 1 2 3 4 5 and 6 Each digit must be separated by a For example when you enter the value 1 2 in the Account field this replace rule will apply to account1 and accountz If you leave the Account field blank or enter an invalid value
111. ral Switch 2 Press or C Or the Switch soft key to select the desired level from the Backlight On Intensity field 3 Press or E Or the Switch soft key to select the desired value from the Backlight Idle Intensity field 4 Press or C Or the Switch soft key to select the desired time from the Backlight Time field 5 Press the Save soft key to accept the change or the Back soft key to cancel You can also configure the backlight via web user interface at the path Settings gt Preference Contrast You can configure the contrast of the expansion model EXP40 to a comfortable level Premise is the expansion model has been connected to the phone To configure the contrast via phone user interface 1 Press Menu gt Advanced password admin gt Phone Settings gt Contrast Contrast Switch 2 Press or C Or the Switch soft key to increase or decrease the intensity of contrast The default contrast level is 6 23 User Guide SIP T46G IP Phone 3 Press the Save soft key to accept the change or the Back soft key to cancel Language The default language of the phone user interface is English The phone will detect and use the same language as which of your internet browser for the web user interface If the language of your internet browser is not supported by the phone the web user interface will use English by default You can change the language for the phone user interface and
112. ransfer before the call is connected by pressing the Cancel soft key Call Waiting You can enable or disable the call waiting feature on the phone If the call waiting feature is enabled you can receive another call when there is an active call on the phone Otherwise another incoming call is automatically rejected by the phone with a busy message when there Is an active call on the phone You can also enable or disable the phone to play a warning tone when receiving another call To configure call waiting via phone user interface 1 2 Press Menu gt Call Feature gt Call Waiting Press or gt or the Switch soft key to select Enabled from the Call Waiting field Press or gt or the Switch soft key to select Enabled from the Play Tone field 99 User Guide SIP T46G IP Phone 4 Optional Enter the call waiting on code or off code respectively in the On Code or Off Code field Switch 5 Press the Save soft key to accept the change or the Back soft key to cancel You can also configure the call waiting feature via web user interface at the path Features gt General Information Conference Note You can create a conference with two parties using the phone s local conference feature You can create a conference between an active call and a call on hold by pressing the Conference soft key The network conference feature also allows you to add and remove specific conference parties The
113. rd Audio Target Intercom On Code Transfer Off Code Call Pickup Remote Control Phone Lock DND ACD DND Emergency SMS DND Authorized Numbers Mode Action URL Account Bluetooth DND Status DND On Code DND Off Code Confirm 3 Click Confirm to accept the change DSSKey Features Settings Directory Security O Phone Custom Forward This feature allows you to forward an incoming call to another phone number 1006 On off Target The number to which the incoming calls will be forwarded On Code The code that will be sent to PBX when it is switched On Off Code The code that will be sent to PBX when it is switched Off Disabled Y Phone Custom 2 PEPEE You can configure the DND mode via web user interface only To activate DND in phone mode 1 Press the DND soft key when the phone is idle The icon on the idle screen indicates that the DND feature is enabled Incoming calls will be rejected automatically and n New Missed Call s n indicates the number of the missed calls will prompt on the LCD screen 1 New Missed Call s To activate DND in custom mode for a specific account 1 Press the DND soft key when the phone is idle 89 User Guide SIP T46G IP Phone The LCD screen displays a list of the accounts on the phone Custom DND All Off Enter 2 Press or to select the desired account 3 Press or C soft key to select
114. re the directed call pickup code on a per line basis via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Advanced Basic Call Features 4 Enter the directed call pickup code in the Directed Call Pickup Code field Directed Call Pickup Code 97 Group Call Pickup Code Distinctive Ring Tones Disabled Unregister When Reboot Disabled 5 Click Confirm to accept the change To pick up a call directly 1 Pick up the handset 2 The DPickup soft key appears on the LCD screen Directory DPickup 3 Press the DPickup soft key on your phone when a phone receives an incoming call 4 Enter the phone number which receives an incoming call 5 Press the DPickup soft key again The call is answered on your phone You can also configure a DSS key as a directed pickup key via phone user interface or web user interface You can pick up a call by pressing the directed pickup key directly Group Call Pickup To enable the group call pickup via web user interface 1 Click on Features gt Call Pickup 2 Select Enabled from the pull down list of Group Call Pickup 105 User Guide SIP T46G IP Phone 3 Enter the group call pickup code in the Group Call Pickup Code field Log Out Yealink Status Account Network DSSKey Settings Directory Security Call Pickup NOTE Forward amp DND Directed Call Pickup General Directed Call Pickup Code
115. rrnedas E ie tiedtadase dace tenaoaaaes 49 REMOTE PRONG OO OK eiras ana E O T ET AE 50 Call History Management amnre e a E 55 System CUSTOM ZATON Soros a A a easeateeea nate eaeteas 54 FAC OOS CUS G oneiie a a a a a E 54 BivetoothiHecaddset aare a a a E Oowaaaiadtieedua Seuseuasceaencen ae 56 DOSK Y a a estas tea ease ecune teweee tt 60 Account Mand 8B 8 1 eRe ne eS oe SS OS 70 TB Ke Bl cd rete meinen Rte ef On nn ARTO MT A Pa PE Pn eT PC eee 72 BIMGCOSMCY NOMDET arreen anner O dns sdetcesceend ETEEN 75 Hve Didi cedera cot eas E E E AE 75 FOUE E A E AA 76 BASIC CON FEAtUTOS sawsecccnzwsaacewssencesnanenacessscasterantoceeesneotsennanoates 77 ke Kell Ve Fa a eraee ene et ee N ee nee ne Ree 77 PGW SIN ING seanna E N T 19 Endino GC ogre a reer ir oer A Pee en 81 FE CHIC IN UNOS FS nuorese aE E A 81 Recent C ll li DIGNING seanoa E E E E 81 PUTO PAIS CL panike a E a ea a EN 82 AWO Rokna aa a a etacatiueuelanecacnss 83 7e Gre aay o 2 to gipmeneeee teeta renee ry nee ee Nene ee TR ete RD ES ROE 85 CaN RERIT ene en re eRe ne mE TE CE Pe EE no aT TE no ee Ee 86 CMO aceasta rece carte E E O E E E AEN 87 Call Fold RESUME roaraa ea EE A EET eee 87 DG NOt DIGtUie DND ia a a AE secre oes eee ek eee ee 88 0 M50 p 1 ce serea PRR aE ar nee E NP ETS MERE DE eA END PRR NAP COR RRR STEREO RES 91 COE TE GTAS Ehsan ae alone ened het a sta haat T SE 98 Bre BAe NO eearae ree eran T toon gt nS CEA aN ON neem PoC RST
116. s Central 05 00 Bahamas Nassau 05 00 Canada Montreal Ottawa Quebec 05 00 Cuba Havana 05 00 United States Eastern 04 30 Venezuela Caracas 04 00 Canada Halifax Saint John 04 00 Chile Santiago 04 00 Paraguay Asuncion 04 00 United Kingdom Bermuda Bermuda 04 00 United Kingdom Falkland Islands 04 00 Trinidad and Tobago 03 30 Canada New Foundland St Johns 03 00 Denmark Greenland Nuuk 03 00 Argentina Buenos Aires 03 00 Buenos Aires 03 00 Brazil Brasilia 02 00 Middle Atlantic 01 00 Portugal Azores GMT Greenland Denmark Faroe Islands lreland Dublin Portugal Lisboa Porto Funchal Spain Canary Islands Las Palmas United Kingdom London Morocco 01 00 Albania Tirane 01 00 Austria Vienna 01 00 Belgium Brussels 01 00 Caicos 01 00 Croatia Zagreb 01 00 Czech Republic Prague 01 00 Denmark Kopenhaven 01 00 France Nice 01 00 Germany Berlin 01 00 Hungary Budapest 01 00 ltaly Rome 141 User Guide SIP T46G IP Phone Russia Kaliningrad Romania Bucharest 04 00 United Arab Emirates Dubai 04 30 Kabul Afghanistan 05 00 Kazakhstan Aqtobe 05 00 Kyrgyzstan Bishkek istan 04 00 Kazakhstan Aqtau 04 00 ia i e 05 00 Russia Chelyabinsk 05 30 India Calcutta 06 00 Kazakhstan Astana Almaty ia sia Japan Tokyo Australia Sydney Melbourne Canberra 142 Index Index A About This Gu
117. s the phone user interface The Advanced options are only accessible to an administrator and the default administrator password is admin case sensitive For more information on customizing your phone using the available options from the phone user interface refer to Customizing Your Phone on page 21 Web User Interface In addition to the phone user interface you can also customize your phone via web user interface In order to access the web user interface you need to know the IP address of your new phone To obtain the IP address press the OK key on the phone Enter the IP address e g http 192 168 0 10 or 192 168 0 10 in the address bar of web browser on your PC The default administrator user name and password are both admin case sensitive The options you can use to customize the IP phone via phone user interface and or via web user interface are listed in the following table Phone User Interface Web User Interface MAC T T Basic Call Features Auto Answer Auto Redial Call Completion Call Forward Call Waiting Call Park Call Pickup Call Return Conference Hot Line Anonymous Call Anonymous Call Rejection J Z 0 Basic Phone Settings Language Date amp Time Administrator Password Ring Tones Contrast Wallpaper Backlight Keypad Lock Phone Volume Call History Management Contact Management Directory Local Directory Blacklist Remote Phonebook Dial Plan
118. sage and an icon The power indicator LED slow flashes red 1 New Text Message Note The SMS feature is not available on all servers Contact your system administrator for more information To read a text message 1 Press Menu gt Message gt Text Message gt I nbox Reply Option 2 Select the desired message and press the View soft key Note If the phone prompts receiving new text messages you can also press the View soft key to read the new messages directly 126 Advanced Phone Features To send a text message 1 Press Menu gt Message gt Text Message gt New Message 2 Compose the new text message You can press the abc soft key to change the input mode 3 Press the Send soft key 4 Optional Press or C Or the Switch soft key to select the desired account from the From field 5 Enter the number you want to send the message to in the To field 6 Press the Send soft key to send the message or the Back soft key to cancel You can also send a text message via web user interface at the path Features gt SMS To reply a text message 1 Press Menu gt Message gt Text Message gt Inbox 2 Select the desired message and press the Reply soft key 3 Compose the new text message You can press the abc soft key to change the input mode To 1000 lt 1000 10 2 1 199 gt Ss gt sat a e ae a O 4 Press the Send soft key after completing the content To delete a text message 1
119. ser Name Password and SIP Server1 fields respectively Contact your system administrator for more information Press the Save soft key to accept the change or the Back soft key to cancel Repeat steps 2 to 5 until you have registered all accounts The following figures show single or multiple accounts registered on the phone Single account 11 25 Mon May 20 Directory Customizing Your Phone Multiple accounts 1006 3607 History Directory To disable an account via phone user interface 1 Press Menu gt Advanced password admin gt Account 2 Select the desired account and then press the Enter soft key 3 Select Disabled from the Account Status field 4 Press the Save soft key to accept the change or the Back soft key to cancel You can also register or disable an account via web user interface at the path Account gt Register Multiple Line Keys per Account You can configure multiple line keys associated with an account This enhances call visualization and simplifies call handling If this is the case the LCD screen could resemble the following figure a 7 re x 7 is es n 1006 1006 History Directory Incoming calls to this line will be distributed evenly among the available line keys Similarly outgoing calls will be distributed Your phone can be configured to have a combination of lines with a single line key and lines with multiple line keys 71 User Guide S
120. t for a specific account 1 Press or C Or the Switch soft key to select Enabled from the Always Forward field 2 Enter the destination number you want to forward all incoming calls to in the Target field 3 Optional Enter the always forward on code or off code respectively in the On Code or Off Code field Always Forward All Lines Switch You can also enable the always forward for all accounts After the always forward was enabled for a specific account do as below 1 Press or to highlight the Always Forward field 2 Press the All Lines soft key Basic Call Features The LCD screen prompts Copy to all lines Copy to all lines Cancel 3 Press the OK soft key to accept the change or the Cancel soft key to cancel If you select Busy Forward you can enable it for a specific account 1 Press or C Or the Switch soft key to select Enabled from the Busy Forward field 2 Enter the destination number you want to forward all incoming calls to when the phone is busy in the Target field 3 Optional Enter the busy forward on code or off code respectively in the On Code or Off Code field Busy Forward All Lines Switch You can also enable the busy forward for all accounts After the busy forward was enabled for a specific account do as below 1 Press or to highlight the Busy Forward field 2 Press the All Lines soft key 95 User Guide SIP T46G IP Phone
121. t from the call history list 1 Press the History soft key 2 Press or C to switch between All Dialed Received Missed and Forwarded 53 User Guide SIP T46G IP Phone call lists Press or to select the desired entry Press the Option soft key and then select Add to Contacts or Add to Blacklist from the prompt list Enter the desired values in the corresponding fields And then press the Save soft key For more information refer to Contact Management on page 34 To delete an entry from the call history list 1 2 5 Press the History soft key Press or C to switch between All Dialed Received Missed and Forwarded call lists Press or to select the desired entry Press the Delete soft key The LCD screen prompts Delete the selected record Press the OK soft key to confirm the deleting or the Cancel soft key to cancel To delete all entries from the call history list P 2 Press the History soft key Press or gt to switch between All Dialed Received Missed and Forwarded call lists Press the Option soft key and then select Clear from the prompt list Press the OK soft key The LCD screen prompts Clear all records Press the OK soft key to confirm the deleting or the Cancel soft key to cancel System Customizations Headset Use Note 54 lf you want to use a wired headset physically connect your headset refer to Phone Installation on page 13
122. tem administrator for more information Intercom Mute You can mute or un mute the microphone on the phone for intercom calls automatically If Intercom Mute is enabled the microphone is muted for intercom calls If Intercom Mute is disabled the microphone is un muted for incoming calls Intercom Mute is disabled by default Warning Tone You can enable or disable the phone to play a warning tone when receiving an intercom call If Warning Tone is enabled the phone plays a warning tone to alert you before answering the intercom call If Warning Tone is disabled the phone automatically answers the intercom call without warning Warning Tone is enabled by default Intercom Barge You can enable or disable the phone to automatically answer an incoming intercom call while there is already an active call on the phone If Intercom Barge is enabled the phone automatically answers the intercom call and places the active call on hold If Intercom Barge is disabled the phone handles an incoming intercom call like a waiting call Intercom Barge is disabled by default Advanced Phone Features Multicast Paging You can use multicast paging to quickly and easily forward time sensitive announcements out to people within the multicast group You can configure a multicast paging key on the phone which allows you to send a Real Time Transport Protocol RTP stream to the pre configured multicast address es without involving SIP signaling You can
123. ter are not provided in the packaging contents The SIP T46G IP phone also supports Bluetooth headsets For more information refer to Bluetooth Headset on page 56 or contact your system administrator Getting Started 3 Connect the network and power You have two options for power and network connections Your system administrator will advise you which one to use e AC power Optional e Power over Ethernet PoE AC Power Optional To connect the AC power 1 Connect the DC plug on the power adapter to the DC5V port on the phone and connect the other end of the power adapter into an electrical power outlet 2 Connect the supplied Ethernet cable between the Internet port on the phone and the Internet port in your network or switch hub device port PC Connection Optional Power over Ethernet Using a regular Ethernet cable the SIP T46G IP phone can be powered from a PoE IEEE 802 3af compliant switch or hub User Guide SIP T46G IP Phone To connect the PoE 1 Connect the Ethernet cable between the Internet port on the phone and an available port on the in line power switch hub IEEE 802 3af compliant PoE Hub Switch PC Connection Optional Note If in line power is provided you don t need to connect the AC adapter Make sure the Ethernet cable and switch hub is PoE compliant The phone can also share the network with other network devices such as a PC personal computer It is an opti
124. ter the call park feature code contact your system administrator for it in the Value field 7 Optional Enter the string that will appear on the LCD screen in the Label field Line Key 1 Switch 8 Press the Save soft key to accept the change or the Back soft key to cancel You can also configure a call park key via web user interface at the path DSSKey gt Line Key To use the call park feature 1 User on phone A places a call to phone B 2 User on phone A wants to take the call in a conference room for privacy then presses the call park key on phone A 3 User on phone A walks to an available conference room where the phone is designated as phone C The user dials the call park retrieve feature code to retrieve the parked call The system establishes call between phone C and B Note The call park feature code and call park retrieve feature code are predefined on the system server Contact your system administrator for more information If the parked call is not retrieved within a period of time assigned by the system the phone performing call park feature will receive call back Call Pickup You can use call pickup feature to answer someone else s incoming call on the phone The SIP T46G IP phone supports the directed call pickup and group call pickup features Directed call pickup is used for picking up a call that is ringing at a specific phone number Group call pickup is used for picking up a call that
125. terference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experience radio TV technician for help WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately GNU GPL INFORMATION Yealink SIP T46G firmware contains third party software under the GNU General Public License GPL Yealink uses software under the specific terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licensed under GPL and used in Yealink products can be downloaded from Yealink web site http www yealink com GPLOpenSource aspx BaselnfoCateld 293 amp NewsCateld 293 amp Cat
126. the web user interface respectively from each other Note Not all languages are available for selection The available languages depend on the language packs currently loaded to the IP phone Please contact your system administrator for more information about the available languages of your new phone To change the language for the phone user interface 1 Press Menu gt Basic gt Language 2 Press or to select the desired language Language 3 Press the Save soft key to accept the change Text appears on the LCD screen will change to the selected language To change the language for the web user interface 1 Click on Settings gt Preference 24 Customizing Your Phone 2 Select the desired language from the pull down list of Language Yealink Preference Time amp Date Upgrade Auto Provision Configuration Dial Plan Voice Ring Tones Softkey Layout TRO69 3 Click Confirm to accept the change Status Account Language Live Dialpad Inter Digit Time 1 14s Backlight Idle Intensity Backlight On Intensity BackLight Time WatchDog Ring Type Load Ringtone Wallpaper Upload Wallpaper Network DSSKey Features Directory Security Settings Preference Always On Enabled Ring1 wav Browse Upload Cancel pa Default jpg Browse Upload Cancel Text displays on the web user interface will change to the
127. this feature will be applied to Label key label displayed on the LCD screen Value the direct pickup code followed by the specific phone number Usage Press the DSS key on your phone when the specific phone number receives an incoming call The call is answered on your phone Group Pickup You can use this key feature to answer incoming calls in a group that is associated with their own group Dependencies ype Key Event Key Event Group Pickup Account ID the account this feature will be applied to Label key label displayed on the LCD screen Value the group pickup feature code Usage Press the DSS key on your phone when a phone number in the group receives an incoming call The call is answered on your phone DTMF You can use this key feature to send the specification of arbitrary key sequences via DTMF Dependencies ype Key Event Note Customizing Your Phone Key Event DTMF Label key label displayed on the LCD screen Value DIMF sequence DTMF sequence is allowed to be 0 9 and A D Usage Press the DSS key during an active call to send the key sequence specified in the Value field Prefix You can use this key feature to add a specified prefix number before the dialed number Dependencies ype Key Event Key Event Prefix Label key label displayed on the LCD screen Value the prefix number Usage Press the DSS key when the phone is idle the phone enters into the di
128. tion file from your local system 3 Click Import to import the configuration file The file format of configuration file must be bin How to upgrade firmware To upgrade firmware via web user interface 1 Click on Settings gt Upgrade 2 Click Browse to select the firmware from your local system 3 Click Upgrade to upgrade the firmware 4 The browser pops up the dialog box Firmware of the SIP Phone will be updated It pr will take 5 minutes to complete Please don t power off 5 Click OK to confirm upgrading Regulatory Notices Regulatory Notices Service Agreements Contact your Yealink Authorized Reseller for information about service agreements applicable to your product Limitations of Liability TO THE FULL EXTENT ALLOWED BY LAW YEALINK EXCLUDES FOR ITSELFAND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDINGNEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OFANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION ORDATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF YEALINK OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCHAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASERICE PAID AT YEALINK S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL N
129. tor for more information The call pickup code configured on a per line basis takes precedence over that configured on a global Anonymous Call Note You can use anonymous call feature to block the identity and phone number from showing up to the called party when you call someone For example you want to call to consult some of the services but you don t want to be harassed Anonymous call is configurable on a per account basis The anonymous call feature is not available on all servers Contact your system administrator for the anonymous call on code and off code To configure anonymous call via phone user interface 1 Press Menu gt Call Feature gt Anonymous 2 Select the desired line and then press Enter soft key 3 Press or C Or the Switch soft key to select Enabled from the Anonymous Call field 4 Optional Enter the anonymous call on code in the On Code field 107 User Guide SIP T46G IP Phone 5 6 Optional Enter the anonymous call off code in the Off Code field Switch Press the Save soft key to accept the change or the Back soft key to cancel You can also configure anonymous call via web user interface at the path Account gt Basic To place an anonymous call 1 Using the specific line on the phone to place a call to phone B The LCD screen of phone B prompts an incoming call from anonymity 4 Ringing Anonymous anonymous x ne eee oe eee A A
130. ur phone Note Ensure that the Bluetooth compatible USB adapter is properly connected into the USB port at the back of the phone For more information refer to Phone Installation on page 13 To activate the Bluetooth mode via phone user interface 1 Press Menu gt Basic gt Bluetooth 2 Press or C Or the Switch soft key to select On from the Bluetooth field Bluetooth Switch 3 Press the Save soft key to accept the change The LCD screen displays the Bluetooth icon To deactivate the Bluetooth mode via phone user interface 1 Press Menu gt Basic gt Bluetooth 56 Customizing Your Phone 2 Press or C Or the Switch soft key to select Off from the Bluetooth field Bluetooth Switch 3 Press the Save soft key to accept the change The Bluetooth icon disappears from the phone You can also activate or deactivate the Bluetooth mode via web user interface at the path Features gt Bluetooth Before you pair a Bluetooth headset check the indicator on a Bluetooth headset to make sure the Bluetooth headset is discoverable For more information refer to the documentation from the Bluetooth headset manufacturer To pair and connect your Bluetooth headset with your phone 1 Press Menu gt Basic gt Bluetooth 2 Press the Scan soft key to search the Bluetooth devices The LCD screen prompts Scanning Cancel 57 User Guide SIP T46G IP Phone The phone proceeds to scan for th
131. ure auto redial via phone user interface 1 Press Menu gt Call Feature gt Others gt Auto Redial 2 Press or C Or the Switch soft key to select Enabled from the Auto Redial field 83 User Guide SIP T46G IP Phone 3 Enter the desired time in seconds in the Redial Interval field The default time interval in seconds is 10 4 Enter the desired times in the Redial Times field The default times are 10 Auto Redial Switch 5 Press the Save soft key to accept the change or the Back soft key to cancel You can also configure auto redial via web user interface at the path Features gt General Information To use auto redial When the called party is busy the following prompt will appear on the LCD screen of the phone Call Finish p TA NERC 1006 3 Cancel 1 Press the OK soft key to activate auto redial The following prompt will appear on the LCD screen of the phone Call Finish p r O NAOI ETI ISEN 1006 Cancel 84 Basic Call Features 2 Wait for a period of time or press the OK soft key to redial the phone number The phone will retry as many times as you configured until the called party is idle Call Completion You can use the call completion feature to notify the caller who failed to reach a desired callee when the callee becomes available to receive a call To configure call completion via phone user interface 1 Press Menu gt Call Feature gt Others gt
132. urity Yealink Transfer NOTE Forward amp DND Semi Attend Transfer Enabled Features Transfer General x Blind Transfer On Hook Enabled Information Semi Attend Transfer On Hook Enabled Audio z Transfer on Conference Hang up Disabled Intercom Transfer Mode Via Dsskey Blind Transfer Transfer a Call Pickup Remote Control Phone Lock ACD SMS Action URL Bluetooth 3 Click Confirm to accept the change For more information on performing call transfer refer to Call Transfer on page 98 Call Recording Note 114 You can record calls by pressing a record key on the SIP T46G IP phone There are 2 different ways of configuring call recording and they even work differently e Record The phone sends SIP INFO message containing a specific header Record on off to trigger a recording e URL Record The phone sends HTTP URL request to trigger a recording Contact your system administrator for the predefined URL The record feature is not available on all servers Contact your system administrator for more information To configure a Record key via phone user interface 1 Press Menu gt Call Feature gt DSS Keys Select the desired DSS key Press or gt or the Switch soft key to select Key Event from the Type field p Press or C or the Switch soft key to select Record from the Key Event field Advanced Phone Features 5 Optional Enter the string that will appear on the L
133. y Recent Call In Dialing Enabled 3 Click Confirm to accept the change Note You can enable the recent call in dialing feature via web user interface only To view place calls list when the phone is in the dialing interface 1 Pick up the handset press the speakerphone or press the line key The phone LCD screen displays the placed calls list Directory Cancel Auto Answer You can enable the auto answer feature for a line You can use the auto answer feature to allow the phone to automatically answer an incoming call on the line 82 Basic Call Features To configure auto answer via phone user interface 1 Press Menu gt Call Feature gt Auto Answer 2 Select the desired line and then press the Enter soft key 3 Press Jor gt or the Switch soft key to select Enabled from the Auto Answer field Switch 4 Press the Save soft key to accept the change or the Back soft key to cancel The A icon appears on the LCD screen History Directory You can also configure auto answer via web user interface at the path Account gt Basic Note The auto answer feature is not applicable to answer another incoming call automatically when there is an active call on the phone Auto Redial You can enable the auto redial feature to redial the phone number automatically when the called party is busy You can also configure the times of the auto redial and the time to wait between redial attempts To config

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