AutoDome Modular Camera System
Contents
1. I Configuration Tool for Imaging Devices Device Information Online Gen4 Dome 500 Series 36 Day Night NTSC 1 06 00 04 01 05 00 02 Select Firmware Upload Service Pack Product SubComponents Select Sub Components Service Pack Version Device Version Result Information xl ning Uploading SCBoot firmware will ont firmware and a ice settings must continuing the firmw Remember to upload th afte cessfully com ware upload process want to upload firmware to the device Gen4 Dome O Figure 2 11 Firmware Update Warning The AutoDome disconnects from the CTFID then restarts into the Bootloader mode and reconnects to the CTFID Configuration Tool for Imaging Devices SA Device Information Online Device Type BootLoader 16 27 13 Uploading 16 27 13 Erasing complete 16 27 11 Erasing Figure 2 12 BootLoader Mode FO1U096914 1 05 2008 10 Firmware Update Manual Bosch Security Systems Inc AutoDome Modular Camera System VG4 Firmware Updates viathe CTFID en 21 6 Once the firmware SC Boot files have successfully uploaded click OK to the message l Configuration Tool for Imaging Devices Information SCBoot firmware has been successfully A uploaded as to upload the Gen4 Dome Output Period 2 is downloaded IGen4 Dome Output Period 1 is downloaded iGen4 Dome Alarm Outputs 11 is downloaded IGen4 Dome Alarm Inputs 11 is downloaded Figure 2 13 S2. 3 3 3 Serial RS232 or RS485 Ensure that the CPU switch is set to the correct format The factory default setting is RS485 Refer to the AutoDome Modular Camera System Installation Manual for more information Confirm that the correct COM port was selected and that the cable is connected firmly to the DB9 connector Ensure that all connections are correct and that the maximum recommended distance has not been exceeded Ensure that the RS232 GROUND connection has been used If using RS485 ensure that the termination resistor has been installed Ensure the AutoDome AutoBaud is turned on 3 3 4 Firmware Upgrade via CTFID Fails Try to repeat the upgrade a second time If the upgrade continues to fail contact Bosch tech nical support 3 4 Auto Tracker Does not Activate with ON 78 ENTER If the Auto Tracker does not activate when you enter the ON 78 ENTER command check the version of the VCA firmware To determine the firmware versions installed on an AutoDome issue the AUX ON 66 command twice The AutoDome displays a screen similar to the following NUL HORI OE Diaiy Mita hte Bix Si Boot T FPGA WEA booty IPSPADOL 1 HUPESSG l TO ia Subnet Naske i p55 LOR 25 Wo Helaitierr Bosch Security Systems Inc Firmware Update Manual FO1U096914 1 05 2008 10 30 en Troubleshooting AutoDome Modular Camera System If the version of the VCA firmware is 0 00 00 00 then the VCA firmware was
3. Information Online Bootloader Select Firmware Upload Service Pack Product 4 Autode SubComponents Select Sub Components Service Pack Version Device Version Result Information x Warning Firmware upgrade will erase all the etting 2ase download the current de settings into a file and upload the firmware upgrade is completed Are you sure to upload firmware to the device NOW 16 23 42 Erasing complete Figure 2 15 Firmware upgrade warning 5 Click Yes to start the file update process CAUTION Updating the firmware erases all device settings To save these settings click on the Configuration download button to save the current device settings and then upload this file after the completion of the firmware update 6 The AutoDome disconnects and proceeds through its homing process and then restarts During this time DO NOT CLICK ANYTHING The AutoDome reconnects automatically to the CTFID FO1U096914 1 05 2008 10 Firmware Update Manual Bosch Security Systems Inc AutoDome Modular Camera System VG4 Firmware Updates via the CTFID en 23 7 Once the SC Main files have successfully uploaded click OK to the message l Configuration Tool for Imaging Devices Information Firmware is successfully uploader A Device is connected Figure 2 16 Successful upload message NOTICE When the upgrade operation is complete the CTFID may display th
4. RS232 or RS485 Firmware Upgrade via CTFID Fails Auto Tracker Does not Activate with ON 78 ENTER OMA KR WBWBNHR KF Ee 11 11 11 12 12 12 13 14 16 16 16 17 18 21 24 25 27 27 27 27 28 28 28 28 29 29 29 29 Bosch Security Systems Inc Firmware Update Manual FO1U096914 1 05 2008 10 iv en Table of Contents AutoDome Modular Camera System FO1U096914 1 05 2008 10 Firmware Update Manual Bosch Security Systems Inc AutoDome Modular Camera System VG4 Firmware Updates via a TCP IP Network en 1 1 VG4 Firmware Updates via a TCP IP Network The IP AutoDome incorporates a network video server in the IP module The primary function of the server is to encode video and control data for transmission over a TCP IP network The IP AutoDome also allows an operator to update the AutoDome firmware via the TCP IP network This chapter applies to a VG4 100 200 300 or 500i Series AutoDome with an IP Communications Module Refer to the AutoDome Modular Camera System Installation Manual the 100 Series User s Manual and the 200 300 500i Series User s Manual for specific instructions on configuring the IP AutoDome camera The latest VG4 service pack is available on the Bosch Security Systems Web site To download the service pack from the Web navigate to www boschsecurity us click the CCTV link then click Software under the Download Library heading Then click on CCTV and Cameras PTZ to d
5. button Select a firmware file to upload 2 x Look in CY Russian Language ene EI Russian Lang_D1 00 00 02 G4i History a Desktop My Documents My Computer ao e File name Russian Lana_01 00 00 02 G4i gt open NJ My Network P La Files of type All Files Cancel J A Figure 1 11 Select the Language file 7 Check the Language Table box under the subcomponents upload window Gen4 Firmware Upload Bee ONO teh Got osmoniy 100 0000 iza COA Figure 1 12 Check the Language Table box FO1U096914 1 05 2008 10 Firmware Update Manual Bosch Security Systems Inc AutoDome Modular Camera System VG4 Firmware Updates via a TCP IP Network en 9 8 Click the Upload Firmware button to start uploading the file The browser displays a warning message 9 Click OK to continue the firmware upload The page displays a progress bar Once the progress bar reaches 100 the system opens the reset page Allow the reset page to complete its action CAUTION Do not perform any action click any object in or minimize the Internet Explorer browser window that is uploading the service pack files 10 The AutoDome will restart and reconnect to the web browser after a successful upload Refresh the window to restore the video to the AutoDome LIVEPAGE 1 1 7 Changing the VG4 AutoDome OSD Language There are two methods to change the VG4 AutoDome on screen display OSD lan
6. connection for up to one minute Bosch Security Systems Inc Firmware Update Manual F01U096914 1 05 2008 10 16 en VG4 Firmware Updates via the CTFID AutoDome Modular Camera System 2 4 2 4 1 2 4 2 About VG4 AutoDome Firmware Updates The latest VG4 AutoDome service pack is available on the Bosch Security Systems Web site To download a service pack from the Web navigate to www boschsecurity us click the CCTV link then click Software under the Download Library heading Then select CCTV and Camera PTZ and choose the AutoDome model to download the service pack to the PC media storage device of your choice A service pack update usually contains more than one file and the system determines which files your AutoDome requires The update process automatically selects a service pack file if its version is greater than the version of the file installed in the AutoDome NOTE When uploading a service pack to a VG4 AutoDome you can choose to install the files which are automatically selected or skip a file by deselecting it If you choose to skip a file that is a newer version than the one already installed you will receive a warning that skipping a particular file may cause system instability Minimum Requirements The table below summarizes the information for the first full production versions of the VG4 AutoDome firmware Component First Released Version Release Date SCBootApp g4i 01 00 00 01 November 2
7. pane 7 DAD Dwr Greate Buse 3 DIJ JAIL Figure 1 3 Service Settings Maintenance option About VG4 AutoDome Firmware Updates The latest VG4 service pack is available on the Bosch Security Systems Web site To download a service pack from the Web navigate to www boschsecurity us click the CCTV link then click Software under the Download Library heading Select CCTV then Camera PTZ and choose the AutoDome model to choose the service pack you want to download A service pack update usually contains more than one file The VG4 AutoDome system determines which files it requires and automatically selects a service pack file if its version is greater than the version installed in the AutoDome NOTE When uploading a service pack to an AutoDome you can choose to install the files which are automatically selected or skip a file by deselecting it If you choose to deselect a file that is a newer version than the one already installed you will receive a warning that skipping a particular file may cause system instability Order to Upload Files There is a specific order in which service pack files must be uploaded to the AutoDome Before starting a firmware upgrade note the current version of firmware of your AutoDome Select the SETTINGS link then click on Service Settings in the left pane and select Version Information Use the following file order to upload firmware to the IP AutoDome 1 VIP_X You must upload the vip_x_app1 f
8. the DB9 Com port The version of the CTFID software must be version 3 04 or higher to interface with an AutoDome Visit www boschsecurity com for the latest version of the CTFID software For further references and details refer to the CTFID online help or User s Manual and to the AutoDome Modular Camera System Installation Manual The latest VG4 service pack is available on the Bosch Security Systems Web site To download the service pack from the Web navigate to www boschsecurity us click the CCTV link then click Software under the Download Library heading Then click on CCTV and Cameras PTZ to display the list of AutoDome models with Firmware updates NOTICE This upgrade method should only be used with a AutoDome using a standard non IP Communications Module installed 2 1 2 2 Upgrading the VG4 AutoDome Use the following instructions to update the VG4 AutoDome using the CTFID software interface To update an VG4 IP AutoDome see Section 1 VG4 Firmware Updates via a TCP IP Network Hardware Connections This section provides a brief description of the devices necessary to connect a PC with the CTFID software installed to a VG4 AutoDome Refer to the AutoDome Modular Camera System Installation Manual and the CTFID User s Manual for detailed connection information Bosch Security Systems Inc Firmware Update Manual F01U096914 1 05 2008 10 12 en VG4 Firmware Updates via the CTFID AutoDome Modular Camera Syst
9. upload the files to the AutoDome Bosch Security Systems Inc Firmware Update Manual FO1U096914 1 05 2008 10 8 en VG4 Firmware Updates via a TCP IP Network AutoDome Modular Camera System 1 1 6 Alternate Language Option Certain Service Packs versions 1 03 and later may include the option to upload additional languages to the VG4 AutoDome The firmware file to add a new language is located in the Language folder Before installing an additional language you must first upgrade the SCBoot and the SysCont files refer to Section 1 1 5 Selecting and Uploading Firmware Files page 4 The procedure for uploading an additional language is the same as uploading the other files To install an additional language to the AutoDome do the following 1 From the IP AutoDome LIVEPAGE select the SETTINGS link at the top of the window 2 Click the Service Settings link in the left pane 3 Click the Maintenance option to open the Maintenance window 4 Inthe Maintenance window click the firmware upload Search button and browse to the Language folder in the service pack 5 Select and open the Language folder Select a firmware file to upload EIE Look in Service Pack 1 03 gt Os lin VCA_app G4i a vip_x_appi fw ez File name fn adi img x My Network P Files of type AN Fies z Cancel A Figure 1 10 Language folder 6 Select the Janguage_Lang_xx xx xx xx G4i file and then click the Open
10. 006 SCmain g4i 01 00 00 02 November 2006 VCA_app g4i 01 00 00 01 April 2007 VCA_boot g4i 00 06 00 00 April 2007 If the AutoDome receiving an upgrade contains firmware older than the files above then the AutoDome is considered a pre production model Service packs may not properly update a pre production model If you do need to update a pre production model follow the special instructions in Section 3 1 Pre production Firmware Versions All Models on page 27 Order to Upload Files There is a specific order in which service pack files must be uploaded to the AutoDome Before starting a firmware upgrade note the current version of firmware of your AutoDome in the CTFID main window Use the following file order to upload firmware to the AutoDome 1 SC Boot You must upload the SC Boot files if the version contained in the service pack is greater than the installed version The boot files are stored in a separate Boot directory Always check for and install these files before before installing the sytem configuration SC Main files Note The SC Boot upload process erases the resident SC Main components which completely disables the VG4 AutoDome When you upload the SC Boot files the CTFID displays a message notifying the installer that the SC Main files must be reinstalled 2 SC Main If the service pack contains only the SC Main files then you can upload these files without a corresponding upload of the SC Boot files How
11. 6 2 4 4 Updating the SC Boot file 1 Double click on the Boot subdirectory to check if the service pack contains an update for the SC Boot file Configuration Tool for Imaging Devices Device Information Online Gen4 Dome 500 Series 36x Day Night Video Type NTSC 1 Ne An NA int ne nn NI Choose Service Pack Folder Service Selected CADATA FILES Service Pack 1 03 Boot C SCBootApp Gdi DATA FILES VCA_boot G4i ard Service Pack 1 03 x en4 Dome Output Period 2 is downloaded en4 Dome Output Period 1 is downloaded Gen4 Dome Alarm Outputs 9 is downloaded Figure 2 9 Service Pack File Selections FO1U096914 1 05 2008 10 Firmware Update Manual Bosch Security Systems Inc AutoDome Modular Camera System VG4 Firmware Updates viathe CTFID en 19 3 4 The CTFID reads the firmware file versions installed on the AutoDome and compares it to the firmware file versions in the directory The CTFID automatically selects the required files to update the AutoDome to the latest versions The Select Firmware Upload dialog window displays the firmware subcomponents that the CTFID installs Configuration Tool for Imaging Devices Device Information Online Device Type Gen4 Dome Device Model 500 Series 36 Day Night Video Type NTSC Firmware Version 1 06 00 04 01 05 00 02 MAC Address Select Firmware Upload Service Pack i Product SubComponents Select Sub Components Service P
12. 96914 1 05 2008 10 26 en VG4 Firmware Updates via the CTFID AutoDome Modular Camera System FO1U096914 1 05 2008 10 Firmware Update Manual Bosch Security Systems Inc AutoDome Modular Camera System Troubleshooting en 27 3 3 1 Troubleshooting This section provides information for issues that may arise during the upgrade process of a VG4 100 200 300 and a 500i Series AutoDome with or without the IP Communications mod ule Pre production Firmware Versions All Models CAUTION There is an increased risk when updating pre production units Possible hardware software combinations may cause the firmware upgrade to fail 3 2 3 2 1 If you attempt to upgrade a pre production unit refer to the normal upgrade instructions EXCEPT that each upgrade MUST be done in the following order 1 Upgrade the IP Communications module first if applicable with the vip_x_app1 fw file 2 Upgrade the boot files 7 SCBootApp g4i for 200 300 and 500i Series AutoDomes VCA_boot g4i for 500i Series AutoDomes 3 Upgrade the System Controller using the ScMain G4i file 4 Upgrade the 500i Series AutoDomes if applicable using the vca_App g4i file VG4 AutoDome with an IP Communications Module This section offers suggestions if a firmware upgrade fails in a 100 200 300 and 500i Series AutoDome that contains an IP Communications module Web Browser Issues The browser displayed video correctly bef
13. AutoDome Modular Camera System VG4 Series Firmware Update Manual BOSCH en Firmware Update Manua AutoDome Modular Camera System Table of Contents en iii Table of Contents E 1 1 1 1 1 2 1 1 3 1 1 4 1 1 5 1 1 6 1 1 7 2 1 2 2 2 2 1 2 2 2 2 3 2 3 1 2 3 2 2 4 2 4 1 2 4 2 2 4 3 2 4 4 2 4 5 2 4 6 2 4 7 3 1 3 2 3 2 1 3 2 2 3 2 3 3 3 3 3 1 3 3 2 3 3 3 3 3 4 3 4 VG4 Firmware Updates via a TCP IP Network Upgrading the IP AutoDome Minimum Requirements Navigate to the Firmware Update Page About VG4 AutoDome Firmware Updates Order to Upload Files Selecting and Uploading Firmware Files Alternate Language Option Changing the VG4 AutoDome OSD Language VG4 Firmware Updates via the CTFID Upgrading the VG4 AutoDome Hardware Connections Bilinx Connections Serial Connections Launching the CTFID Software Launching with a Bilinx Connection Launching with a RS232 RS485 Serial Connection About VG4 AutoDome Firmware Updates Minimum Requirements Order to Upload Files Selecting and Uploading Firmware Files Updating the SC Boot file Updating the SC Main files Additional Language Option Changing the VG4 AutoDome OSD Language Troubleshooting Pre production Firmware Versions All Models VG4 AutoDome with an IP Communications Module Web Browser Issues IP Firmware Update Error IP Firmware Upgrade Fails Upgrading Firmware with the CTFID CTFID does not Connect BILINX Serial
14. Button The CTFID opens the Choose Service Pack Folder dialog window I Configuration Tool for Imaging Devices Device Information Online ai Device Type Gen4 Dome Device Model 500 Series 36 Day Night Video Type NTSC mira A ne nn NA m NE NAM Choose Service Pack Folder Service Pack Selected CADATA FILES Service Pack 1 034 L 3 C FPGA_SC G4i DATA FILES FPGA_VCA G4i B SCmain G4i VCA_app Gdi Boot Russian Language Ls Gen4 Dome Output Period 3 is downloaded Gen4 Dome Output Period 2 is downloaded Gen4 Dome Output Period 1 is downloaded Figure 2 8 Choose a Service Pack Bosch Security Systems Inc Firmware Update Manual FO1U096914 1 05 2008 10 18 en VG4 Firmware Updates via the CTFID AutoDome Modular Camera System 3 From the Look In drop down list navigate to the drive that contains the service pack 4 Select the directory that contains the service pack files G4i for 200 300 and 500i Series AutoDomes or img for a 100 Series AutoDome Note Ifthe service pack contains updated SC Boot files you must update these files first Boot files are stored in a separate Boot subdirectory You must navigate to the Boot directory to update the Boot files If you navigate to a different directory the CTFID will not highlight the boot files for uploading even though they are included in the overall service pack See Section 2 4 2 Order to Upload Files on page 1
15. ack Version Device Version SC Boot 01 03 00 01 01 02 00 01 Upgrade VCA_boot 01 02 00 01 01 02 00 01 No Change G4 Cam 01 00 00 00 FPGA 01 13 01 05 STD Comm VCA_app 01 05 00 02 SysCont 01 06 00 04 v r r Fr r D Fr Gen4 Dome Output Period 2 is downloaded Figure 2 10 Service Pack subcomponents A highlighted filename with a check mark in the box indicates that the service pack directory contains that file The subcomponent list also displays the version of the file in the service pack and the version of the file currently installed in the VG4 AutoDome The CTFID automatically selects a service pack file for uploading if its version is greater than the version of the file installed in the AutoDome Note Boot files are stored in a separate Boot directory If you are not in the Boot directory the Firmware Upload window will not highlight the boot files even though they are included in the service pack Click the Upload Firmware button to accept the checked files Click Yes to the Warning message to start the update process CAUTION Updating the firmware erases all device settings To save these settings click on the Configuration download button to save the current device settings and then upload this file after the completion of the firmware update Bosch Security Systems Inc Firmware Update Manual F01U096914 1 05 2008 10 20 en VG4 Firmware Updates via the CTFID AutoDome Modular Camera System
16. ad Service Pack Product E S ubComponents Select Sub Components Service Pack Version Device Version Result Lang Table 01 00 00 02 00 00 00 00 SC Boot 01 03 00 01 01 00 00 00 01 13 01 05 01 07 00 01 01 05 00 02 01 02 00 01 en4 Dome Output Period 3 is downloaded Figure 2 19 Upload Language table 6 The AutoDome disconnects and proceeds through its homing process and then restarts During this time DO NOT CLICK ANYTHING The AutoDome reconnects automatically to the CTFID Note Do not click on any buttons while the AutoDome is uploading The CTFID removes the Load Configuration window after the AutoDome reconnects 7 Once the Language Table file has successfully uploaded click OK to close the message 2 4 7 Changing the VG4 AutoDome OSD Language There are two methods to change the VG4 AutoDome on screen display OSD language 1 From the CTFID Main window a Click the Online Config button on the left side of the window b Click on Display Setting Group 1 c Select the appropriate OSD language from the Language drop down menu NOTE The Language button on the Main CTFID window will only change the language to the CTFID user interface and not change the OSD menu 2 From the AutoDome OSD menu a Enter ON 46 ENTER from a control keyboard to open the Main window b From the Main window select Language menu c Select the appropriate Language from the menu Bosch Security Systems Inc Firmware Update Manual F01U0
17. are upgrade is installed last 1 1 5 Selecting and Uploading Firmware Files To upload the service pack firmware use the following procedure 1 2 Click the Search button next to the Maintenance pane Firmware Upload field then browse to the directory that contains the firmware files 7 ODA Dawn Ade tato 17192 168 10 48 Seti Ned Gen4 Auto Dome LIVEPAGE SETTINGS Figure 1 4 Choose firmware directory Select the appropriate firmware update file from the table below and click Open NOTES If a service pack contains an IP upgrade file vip_x_appl fw you must upload this file first before performing any other firmware update For example before uploading the SCBoot App g4i or SCMain g4i files If the service pack contains updated SC Boot files they are stored in a separate Boot directory If you navigate to a different directory the bootloader system will not highlight the boot files for uploading even though they are included in the overall service pack Browse to and open the Boot directory then install the SCBoot App g4i files before installing the SCMain g4i files See Table 1 1 below FO1U096914 1 05 2008 10 Firmware Update Manual Bosch Security Systems Inc AutoDome Modular Camera System VG4 Firmware Updates via a TCP IP Network en 5 File Name AutoDome Series Module Function Vip_x_app1 fw IP Communications Module Updates the IP Comms module fir
18. e Load Configuration dialog box Disregard this dialog box the CTFID removes the dialog box once the AutoDome reconnects to the CTFID 8 Confirm that the CTFID Main Screen displays the new firmware version for the AutoDome l t Configuration Tool for Imaging Devices Device Information Online DI ype Gen4 Dome Device Model 500 Series 36 Day Night Video Type NTSC Firmware Version 1 07 00 01 01 05 00 02 MAC Address N IGen4 Dome Output Period 1 is downloaded iGen4 Dome Alarm Outputs 9 is downloaded IGen4 Dome Alarm Inputs 9 is downloaded Gen4 Dome Enabled 9 is downloaded Figure 2 17 Confirm firmware version Bosch Security Systems Inc Firmware Update Manual FO1U096914 1 05 2008 10 24 en VG4 Firmware Updates via the CTFID AutoDome Modular Camera System 2 4 6 Additional Language Option Certain Service Packs versions 1 03 and later may include the option to upload the additional languages to the VG4 AutoDome The firmware file to add a new language is located in the Language folder Before installing an additional language you must first upgrade the SCBoot and the SysCont files refer to Section 2 4 3 Selecting and Uploading Firmware Files The procedure for uploading an additional language is the same as uploading the other files To install an additional language to the AutoDome do the following 1 From the CTFID Main Window click the Firmware Upload button located on the lower l
19. eft side of the right pane 2 Navigate to the Language folder and double click on the folder to refresh the files in the Choose Service Pack Folder pane on the left 3 Click the Select button to display the sub component file list Configuration Tool for Imaging Devices ci Device Information Online Device Type Gen4 Dome Device Model 500 Series 36 Day Night Video Type NTSC Eiman resin Anz AANA 101 ARAN AD Choose Service Pack Folder Service Pack Selected CDATA FILES Service Pack 1 03 Russian Language l 4 C F DATA FILES Service Pack 1 03 Russian Language en4 Dome Output Period 2 is downloaded en4 Dome Output Period 1 is downloaded Figure 2 18 Select Language folder 4 Check the Language Table box in the Select Firmware Upload dialogue window Note You must check the Language Table box in the sub components list to select the additional language file for upload FO1U096914 1 05 2008 10 Firmware Update Manual Bosch Security Systems Inc AutoDome Modular Camera System VG4 Firmware Updates via the CTFID en 25 5 Click the Upload Firmware button and acknowledge the Warning message to start uploading the Language Table file Configuration Tool for Imaging Devices NEI RI Device Information Online Device Type Gen4 Dome Device Model 500 Series 36x Day Night Video Type NTSC Firmware Version 1 07 00 01 01 05 00 02 MAC Address Select Firmware Uplo
20. em 2 2 1 2 2 2 2 3 Bilinx Connections To create a Bilinx interface between a PC and a VG4 AutoDome you must have a Bosch VP USB connector The connector has a USB connector on one end and a female BNC on the other end Figure 2 1 illustrates the interface connections Figure 2 1 PC to VG4 AutoDome Connections Reference Description Reference Description 1 Typical AutoDome 4 VP USB Connector 2 PC Running CTFID Software 5 Female BNC 3 USB Port 6 T connector or monitor Plug the USB end of the VP USB into a USB port on the PC the Windows Operating System configures the PC to recognize the VP USB Next connect the female BNC end of the VP USB to a male BNC connector that transmits data Serial Connections The CTFID can also communicate with a VG4 AutoDome via an RS232 or an RS485 serial cable connected to a PC with a DB9 connection Launching the CTFID Software You must install the CTFID software on the computer from which you will configure a camera To install the CTFID software refer to the CTFID User s Manual for instructions The method in which the CTFID software responds depends on the type of connection Bilinx or serial it detects The CTFID initially checks for a Bilinx connection through a USB port If the CTFID does not detect a Bilinx connection the software prompts you to identify the type of serial connection FO1U096914 1 05 2008 10 Firmware Update Manual Bo
21. ever if the service pack contains an SC Boot file upgrade there can be incompatibility issues if the SC Boot is not upgraded before the SC Main file 3 FPGA If the service pack contains FPGA file updates they are in the same directory as SC Main files and are automatically selected when uploading SC Main files 4 Language Certain service packs include an optional language upgrade file used to update the VG4 AutoDome on screen display menus This firmware upgrade is installed last FO1U096914 1 05 2008 10 Firmware Update Manual Bosch Security Systems Inc AutoDome Modular Camera System VG4 Firmware Updates viathe CTFID en 17 2 4 3 Selecting and Uploading Firmware Files To upload the service pack firmware use the following procedure 1 Download the service pack from the Bosch Security Systems Web site See Section 2 4 About VG4 AutoDome Firmware Updates on page 16 2 Click the Upload Firmware button on the right side of the CTFID Main Screen I Configuration Tool for Imaging Devices l Device Information Online Device Type Gen4 Dome Device Model 500 Series 36x Day Night Video Type NTSC Firmware Version 1 06 00 04 01 05 00 02 MAC Address Upload Firmware Gen4 Dome Output Period 4 is downloaded IGen4 Dome Output Period 3 is downloaded Gen4 Dome Output Period 2 is downloaded iGen4 Dome Output Period 1 is downloaded Figure 2 7 CTFID Main Screen Firmware Upload
22. firmware update aria xl The update ofthe bootloader will also erase the system controller image Do you want to continue i Cancel Figure 1 7 Warning message FO1U096914 1 05 2008 10 Firmware Update Manual Bosch Security Systems Inc AutoDome Modular Camera System VG4 Firmware Updates via a TCP IP Network en 7 The page displays a progress bar as the firmware is uploaded E MM 3 A CT IEEE NNE Figure 1 8 Upload progress bar CAUTION Do not perform any action click any object in or minimize the Internet Explorer browser window during the firmware upload Note Once the progress bar reaches 100 the system opens the reset page Allow the reset page to complete its action A posi ecu en File Edt View Favorites Tools Help ak gt OA A Asearch Giravontes Ae 3a EA Adress EI ep rs 60 10 eta n id LIVEPAGE SETTINGS BOSCH Figure 1 9 System Reset 5 Once the reset is complete the following occurs depending on the firmware upgrade If only upgrading the IP Communications module firmware the upgrade is complete If upgrading the AutoDome SCBoot firmware after the AutoDome reinitializes and returns to the firmware upload mode you will be prompted to upload the SCMain files system configuration files to complete the firmware update Note To continue to upgrade the SCMain configuration files follow steps 2 through 5 above to select and
23. guage 1 From the IP Autodome SETTINGS page a Click the Camera Settings link in the left pane b Click the Display link option c Click on Setting Group 1 d Select the appropriate OSD language from the Language drop down menu in the Setting Group 1 pane on the right 2 From the AutoDome OSD menu a Enter ON 46 ENTER from a control keyboard to open the Main window b From the Main window select Language menu c Then select the appropriate Language from the menu Bosch Security Systems Inc Firmware Update Manual F01U096914 1 05 2008 10 10 en VG4 Firmware Updates via a TCP IP Network AutoDome Modular Camera System FO1U096914 1 05 2008 10 Firmware Update Manual Bosch Security Systems Inc AutoDome Modular Camera System VG4 Firmware Updates via the CTFID en 11 2 VG4 Firmware Updates via the CTFID This chapter details the procedure to update the firmware files for a VG4 100 200 or a 300 Series AutoDome using the Configuration Tool for Imaging Devices CTFID The CTFID connects a computer to an AutoDome using a BNC to USB Bilinx connection or via a serial RS232 RS485 connection Bilinx is a communication protocol that allows you to update the firmware for a VG4 Series over the video cable coaxial or passive UTP For a Bilinx connection the CTFID is connected to an AutoDome using a BNC to USB converter Bosch part VP USB For a serial connection the AutoDome is connected to a computer through
24. hlighted filename indicates that the service pack directory contains that file However Boot files are stored in a separate Boot directory If you are not in the Boot directory the dialogue box will not highlight the boot files even though they are included in the service pack In the parenthesis to the right of a filename the dialog box displays the version of the file currently installed in an AutoDome and the version contained in the service pack separated by one of the following symbols Symbol Description The file currently installed is the same version as the file in the service pack lt The file currently installed is an earlier version than the file in the service pack The Update process automatically selects this file gt The file currently installed is a later version than the file in the service pack If you choose to install this file you receive a warning that the installation of this file may cause system instability CAUTION Installing a file with a lower version number or skipping the installation of a file with a higher version number can cause instability within the system 4 Click OK to the warning message to continue the firmware upload or Cancel to stop the upload CAUTION Updating the firmware erases all device settings To save these settings click the Configuration download button to save the current device settings and then upload this file after the completion of the
25. isplay the list of AutoDome models with Firmware updates CAUTION If a service pack contains an upgrade to the IP firmware file Vip_x_app1 fw you must upgrade the IP firmware before you perform any other firmware update For example before uploading SCBootApp g4i or SCMain g4i 1 1 1 1 1 Upgrading the IP AutoDome Use the following instructions to update the CPU or IP communications module firmware to an IP AutoDome over a TCP IP network To update firmware on a non IP AutoDome see Section 2 VG4 Firmware Updates via the CTFID page 11 Minimum Requirements The table below summarizes the information for the first full production versions of the VG4 AutoDome firmware Component First Released Version Release Date SCBootApp g4i 01 00 00 01 November 2006 SCMain g4i 01 00 00 02 November 2006 VCA_App g4i 01 00 00 01 April 2007 VCA_boot g4i 00 06 00 00 April 2007 vip_x_appl fw 2 00 00 58 November 2006 If the AutoDome receiving an upgrade contains firmware older than the files above then the AutoDome is considered a pre production model Service packs may not properly update a pre production model If you do need to update a pre production model follow the special instructions in Section 3 1 Pre production Firmware Versions All Models page 27 Bosch Security Systems Inc Firmware Update Manual F01U096914 1 05 2008 10 2 en VG4 Firmware Updates via a TCP IP Network AutoDome Mod
26. may lock and you may receive the following error C_Http_FwUpload unknown error To correct this issue use the following steps 1 Connect to the AutoDome from a computer that contains the Configuration Tool for Imaging Devices version 3 03 or higher via an RS 232 or an RS 485 connector Refer to Section 2 3 Launching the CTFID Software page 12 for more information about an RS 232 connection an RS 485 connection and the CTFID tool 2 Launch the CTFID tool 3 Downgrade the version of the SCBootApp g4i and the SCMain g4i file to the release level prior to the upgrade 4 Once the SCBootApp g4i and the SCMain g4i files are successfully downgraded restart the IP firmware upgrade process installing the IP firmware update file first Refer to Section 1 VG4 Firmware Updates via a TCP IP Network page 1 for complete instructions on installing the IP firmware upgrade IP Firmware Upgrade Fails If an error message appears stating that the IP firmware upgrade has failed navigate to the following special URL http IP_AutoDome_IP_Address upload htm Where IP_AutoDome_IP_Address is the IP address for your IP AutoDome The browser then displays the following window 3 http 192 168 10 36 upload htm Microsoft Internet Explorer provided by Peacy File Edit View Favorites Tools Help Back 5 B fa A search L Favorites E3 Gr E w z 3 9 e a Address http 192 168 10 36 upload htm Software update Bro
27. mware SCBootApp g4i 200 300 500i Updates the system controller boot firmware SCMain g4i 200 300 500i Updates the system controller firmware FPGA_SC g4i 200 300 Updates the FPGA chip FPGA_VCA g4i 500i Updates the FPGA chip VCA_boot g4i 500i Updates PTZ camera Video Content Analysis firmware Install this file in addition to the SC_Boot g4i file VCA_app g4i 500i Updates PTZ camera Video Content Analysis firmware Install this file in addition to the SC_Main g4i file language_Lang 200 300 500i Uploads an additional language file for the VG4 on screen display menus img 100 Series Fixed Camera Updates fixed camera firmware Table 1 1 Firmware files and their function CAUTION If a service pack contains an upgrade to the IP firmware file Vip_x_app1 fw you must upgrade the IP firmware before you perform any other firmware update For example before uploading SCBootApp g4i or SCMain g4i File name Fini fom Figure 1 5 Select a Firmware file to upload 3 Gend Firmware Upload SEGNI UU IAN Toi OI UI sue Click the Upload Firmware button Figure 1 6 Upload Firmware ee Bosch Security Systems Inc Firmware Update Manual F01U096914 1 05 2008 10 6 en VG4 Firmware Updates via a TCP IP Network AutoDome Modular Camera System Note Subcomponent files in dialogue box may differ depending on the model of AutoDome and firmware being uploaded A hig
28. nate interface radio button and click Continue Alternate Interface Dialog X The device could not be detected over Bilinx or device detection was interrupted Figure 2 4 Alternate Interface dialog box 4 Ensure that the Serial radio button is selected 5 Select the COM Port that is connected to the DB9 connector 6 Accept the default baud rate Note If unable to connect make sure the Gen4 AutoBaud setting is turned on Select Interface Figure 2 5 Select Interface dialog box NOTICE The VP RS2BLNX device is not available in the United States FO1U096914 1 05 2008 10 Firmware Update Manual Bosch Security Systems Inc AutoDome Modular Camera System VG4 Firmware Updates via the CTFID en 15 7 Click Continue to start downloading the VG4 AutoDome configuration settings Configuration Tool for Imaging Devices Device Information Online Device Type Gen4 Dome Device Model 500 Series 36 Day Night Video Type NTSC Firmware Version 1 06 00 04 01 05 00 02 MAC Address iGen4 Dome Output Period 4 is downloaded Gen4 Dome Output Period 3 is downloaded Gen4 Dome Output Period 2 is downloaded iGen4 Dome Output Period 1 is downloaded Figure 2 6 Downloading AutoDome Device Settings 8 Proceed to Section 2 4 About VG4 AutoDome Firmware Updates on page 16 Note The CTFID typically connects to an AutoDome in approximately 15 seconds but it can continue to attempt a
29. not installed correctly To correct this issue use the following steps 1 Obtain the latest Service Pack from www boschsecurity us 2 Connect to the AutoDome using either the CTFID RS232 RS485 or Bilinx connection or the web browser IP AutoDome with Ethernet connection 3 Re install the VCA_boot g4i and the VCA_App g4i files from the service pack Refer to Section 2 VG4 Firmware Updates via the CTFID page 11 OR Section 1 VG4 Firmware Updates via a TCP IP Network page 1 for detailed steps to install the firmware updates 4 Once the VCA boot g4i and the VCA App g4i files are successfully installed the AutoDome will restart and the Auto Tracker will operate correctly FO1U096914 1 05 2008 10 Firmware Update Manual Bosch Security Systems Inc Bosch Security Systems Inc 850 Greenfield Road Lancaster PA 17522 USA Telephone 1 800 289 0096 Fax 1 585 223 9180 www boschsecurity us Bosch Security Systems Inc 2008 FO1U096914 1 05 2008 10 Data subject to change without notice
30. ore the upgrade but is no longer streams after com pleting the upgrade process Do a manual refresh of the LivePage If this does not work check to ensure the following Microsoft Internet Explorer version You must use Internet Explorer version 6 0 or higher with the 2 50 release level of the Bosch IP firmware Internet Explorer version 5 0 worked with the Bosch IP firmware version 2 00 Bosch MPEG ActiveX version Compare the Bosch MPEG ActiveX version number displayed in the Internet Explorer information bar to the latest version available on the VG4 CD in the Install directory or at the Bosch Security Systems Web site www boschsecurity us Java version Microsoft Java is not longer supported Install the latest Sun Java VM available on the VG4 CD in the Tools directory or at the Bosch Security Systems Web site www boschsecurity us DirectX version The version of DirectX must be 9 0c or higher Install the latest version which is available on the VG4 CD in the Tools directory or at the Bosch Security Systems Web site www boschsecurity us Bosch Security Systems Inc Firmware Update Manual F01U096914 1 05 2008 10 28 en Troubleshooting AutoDome Modular Camera System 3 2 2 3 2 3 3 3 3 3 1 IP Firmware Update Error If you attempt to upgrade the IP firmware using the vip_x_app1 fw file after you update the CPU firmware using the SCBootApp g4i or the SCMain g4i file the VGA AutoDome
31. sch Security Systems Inc AutoDome Modular Camera System VG4 Firmware Updates via the CTFID en 13 2 3 1 Launching with a Bilinx Connection If using a Bilinx connection use the following instructions to launch the CTFID software 1 Double click the CTFID icon on the Windows Desktop The CTFID software automatically checks for the Bilinx signal from the VG4 AutoDome Once connected the CTFID displays the Main Screen Configuration Tool for Imaging Devices ere Device Information Online Device Type Gens Dome Device Model 500 Series 36 Day Night Video Type NTSC Firmware Version 1 06 00 04 01 05 00 02 MAC Address Gen4 Dome Output Period 4 is downloaded Gen4 Dome Output Period 3 is downloaded Gen4 Dome Output Period 2 is downloaded en4 Dome Output Period 1 is downloaded Figure 2 2 CTFID Main Screen 2 Proceed to Section 2 4 About VG4 AutoDome Firmware Updates on page 16 Bosch Security Systems Inc Firmware Update Manual F01U096914 1 05 2008 10 14 en VG4 Firmware Updates via the CTFID AutoDome Modular Camera System 2 3 2 Launching with a RS232 RS485 Serial Connection If using a RS232 RS485 serial connection use the following instructions to launch the CTFID software 1 Double click the CTFID icon on the Windows Desktop 2 Click Cancel to select an alternate interface Please wait while checking device Figure 2 3 CTFID Detect Device Screen 3 Select the Select an alter
32. uccessful SCBoot Upgrade 2 4 5 Updating the SC Main files The SC Main file must be uploaded next 1 Navigate to the Service Pack directory that contains the SC Main files and double click on the folder to refresh the Files In Service Pack list Configuration Tool for Imaging Devices immessa erette Device Information Online Device Type Gen4 Dome Device Model 500 Series 36 Day Night Video Type NTSC Cimninra Ni nerina A ne nn NA mM ne nn no Choose Service Pack Folder Service Pack Selected CADATA FILES Service Pack 1 034 DATA FILES Boot Russian Language R Gen4 Dome Output Period 3 is downloaded IGen4 Dome Output Period 2 is downloaded Gen4 Dome Output Period 1 is downloaded Figure 2 14 Choose Service Pack Folder 2 The CTFID reads the firmware file versions installed on the AutoDome and compares it to the firmware file versions in the Service Pack directory The CTFID automatically selects the required files to update the AutoDome to the latest versions 3 The Select Firmware Upload window displays the firmware subcomponents that the CTFID installs Bosch Security Systems Inc Firmware Update Manual FO1U096914 1 05 2008 10 22 en VG4 Firmware Updates via the CTFID AutoDome Modular Camera System 4 Click the Firmware Upload button to accept the checked files A warning message will be displayed Configuration Tool for Imaging Devices Device
33. ular Camera System 1 1 2 Navigate to the Firmware Update Page 1 3 Launch Internet Explorer and type the IP address for the AutoDome in the Address bar and click Go Internet Explorer opens the Livepage view for the IP AutoDome Click the SETTINGS link located at the top of the page Ee Est yew Favortes Ios teb sete OAI Auh Girone Grete dl JJ GAON S agross E retos1192 168 10 967 2 jum Gen4 Auto Dome LIVEPAGE SETT 5 a BOSCH View Control Aux Cont Camera 1 Paai jeeli zy 4 9 i PASO ue System log TITEI DOO ATI IEEE Ho 23 112 200 12 12 2007 11 19 31 AM 1de Curentiy Ine video connection 12 12 2007 11143192 AM Connected deo comnection estat shed Event log g Help on this page MPEG 4 Stream 2 M JPEG ta ai E tersf 292 168 10 26 Settings heni OTT acul nerone Figure 1 1 Select SETTINGS link Click the Service settings link in the left pane Be Ge Yew Forte Took tb a end OOA Qui Great Gua GdL E z a js adresa pero sri 92 168 10 esrsaterae hemi Gen4 Auto Dome 1 _ BOSCH E ascript stema O irere General settings Display settings Figure 1 2 Select Service Settings link F01U096914 1 05 2008 10 Firmware Update Manual Bosch Security Systems Inc AutoDome Modular Camera System VG4 Firmware Updates via a TCP IP Network en 3 1 1 3 1 1 4 4 Click the Maintenance link in the left
34. w file first if the firmware service pack contains an upgrade to the current IP firmware CAUTION If a service pack contains an upgrade to the IP firmware file Vip_x_app1 fw you must upgrade the IP firmware before you perform any other firmware update For example before uploading SCBootApp g4i or SCMain g4i Bosch Security Systems Inc Firmware Update Manual FO1U096914 1 05 2008 10 4 en VG4 Firmware Updates via a TCP IP Network AutoDome Modular Camera System SC Boot You must upload the SC Boot files if the version contained in the service pack is greater than the installed version The boot files are stored in a separate Boot directory Always check for and install these files before before installing the sytem configuration SC Main files Note The SC Boot upload process erases the resident SC Main components which completely disables the VG4 AutoDome When you upload the SC Boot files the IP Web Server displays a message notifying the installer that the SC Main files must be reinstalled SC Main If the service pack contains only the SC Main files you can upload these files without a corresponding upload of the SC Boot file However if the service pack contains an SC Boot file upgrade there can be incompatibility issues if the SC Boot is not uploaded before the SC Main file Custom Language Certain Service Pack include an optional language file to upgrade the VG4 AutoDome on screen display menus This firmw
35. wse Upload Figure 3 1 IP Firmware Upgrade URL Click Browse and navigate to the IP directory Select the IP firmware file and click OK Then click Upload to attempt the IP firmware upload again If the upgrade fails again contact Bosch technical support for assistance Upgrading Firmware with the CTFID These suggestions are applicable if upgrading using the CTFID software with either a Bilinx or a serial hardware connection CTFID does not Connect Ensure that the latest version of CTFID has been installed from a CD or downloaded from the Bosch web site www boschsecurity us FO1U096914 1 05 2008 10 Firmware Update Manual Bosch Security Systems Inc AutoDome Modular Camera System Troubleshooting en 29 3 3 2 BILINX Ensure that only one BILINX device is connected to the PC For example only one VP USB may be connected to a PC at one time In addition disconnect the video output from the AutoDome from any other BILINX controller during a firmware upgrade Confirm that all connections are correct and that the maximum recommended distance has not been exceeded Confirm that there is a direct coax connection to the dome BILINX cannot be transmitted through fiber without special fiber modules BILINX also cannot be passed through analog distribution amplifiers with the exception to the Bosch LTC 5231 90 and LTC 5234 90 Confirm that the coax signal is correctly terminated with only one 75 ohm load
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