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ESTRACK Operations Manual, Volume 2

1. 4 2 MAINTENANCE POLICY STATEMENT EENG 6 2 1 General Definitions ie e eed tees t dc M ee Rat ede eG eerie 6 Levels OF Maite mane iets eile tele pecu wale sabe cultus us uu ades 6 2 1 2 Operational Equipment Maintenance Activities 7 2 1 9 Plant Maintenance e oen ertt ege 8 2 1 4 Scheduling of Maintenance Activities eesseesseeseseeesee eene eene een nnne nnne enne 8 22 ESOC OCC Equipment Maintenance Policy 5 5 otn pi See INTE 9 2 3 Ground Station Equipment Maintenance Policy eene 9 23 1 On c eR 9 2 3 2 Maintenance of Station Frequency and Timing 5 10 2 3 0 Muintenance Reporte Gates ae do o oq dele 10 Pcr MIL p enr CE 11 2 34 Testing New Facilities ui asit 11 23 42 Tesis Tor New NISSIODS oe syn td e de et UD 12 2 345 Equipment Testing oreet Gee nitus 13 25 53 Inspecuomofr Ground Facilities E 13 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page vii ROLES amp RESPONSIBILITIES Date aite 16 3 1 ESTRACK Operations
2. 442 eene ee eene enne 16 3 2 AASKS Ol the GFGC eiut o e ae Me MG 16 Operational osse qi acere po 18 3 3 1 Ground Operations Manager 4 1 1 1101600000000000000000000 0000 ennt nnne 18 2522 Operations Tubo PI oe M uie Ras 19 3 9 9 S DITE CCO OTUTBALGOT o perti ec Sauce a desde edi 19 Se Ground Facilites EE ee ege ba Sta 20 225 oen ete best gesti sa te e MEUSE 22 3 3 6 OCC sde 23 3 3 7 Network Evaluation 002 2 0 0 00000000000000000000000200000000000005 24 3 3 8 Network Logistics Support NEESUMP ia ci ase ia tese ES 24 3 3 0 ESTRACK Station Maintenance amp Operatons 0000 25 3 3 10 Comms Maintenance amp Operations bee eene ee ee eto eet RER 25 24 Authorisation Process sic io ora ueri dete the stad be edu Duce etas noe da 25 4 GROUND FACILITIES OPERATIONAL 26 AL 26 4 2 Pass Proce
3. 1 KEEP DURING VALIDITY PERIOD SCHEDULING 3 MONTHS NETWORK SPACON 1 WEEK Figure 6 1 OMS 11 Message Handling Flowchart Doc Title ESTRACK Operations Manual Volume 2 Issue Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev Date 31 March 2000 Page gt STATION DATABASE COMMS NETEVAL xi FILE y y NETWORK SPACON Check Contents Check Command Except Commanding If Applicable IS IT IN AGREEMENT WITH NE OH SCHEDULED OPERATIONS SE Log Destroy v File Confirm Contents with Originator NETWORK ves IS IT CONFIRMED ve SPACON No Y Take Action As Request Corrected Take Action As Necessary Copy to Station Necessary Station Sends Corrected Copy G Keep at least during spacecraft lifetime Keep for 1 month Figure 6 2 OMS 20 Message Handling Flowchart Doc Title ESTRACK Operations Manual Volume 2 Issue Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev Date 31 March 2000 Page STATION NETEVAL v SPACON NETWORK DOES FAILURE DOES FAILURE AFFECT SPACECRAFT AFFECT SCHEDULED S
4. 362 00 00 00 24 00 00 EX IUE S BAND ANT TO CLUSTER II NO 363 00 00 00 24 00 00 EX IUE S BAND ANT TO CLUSTER II NO 364 00 00 00 24 00 00 EX IUE S BAND ANT TO CLUSTER II NO 24 00 00 365 00 00 00 EX IUE S BAND ANT TO CLUSTER II NO 00 00 00 24 00 00 EX IUE S BAND ANT UPGRADE TO CLUSTER II NO OPS UFN CONTINUED ON THE NEXT PAGE Signature of originator Authorised by te Figure 6 6 OMS 11 Message for Maintenance Activities Front Page 58 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 59 OMS11 Continued From previous page OMS 11 FOR MAINTENANCE 000000 AT VILSPA FROM DOY 361 TO DOY 002 ISSUED 21 12 1999 AT 13 062 Msg No 34227 START STOP HH MM H MM TL 002 00 00 00 24 00 00 EX IUE S BAND ANT UPGRADE TO CLUSTER II NO OPS UFN THIS OMS11 SUPERSEDES ALL PREVIOUS OMS11 FOR THE MISSION STATION amp THE TIME PERIOD SPECIFIED AT THE START OF THIS MESSAGE S Figure 6 7 OMS 11 Message for Maintenance Activities Continued Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 60 Header Data The header consists of two lines which shall contain the following information Message identifier OMS 11 e Spacecraft nam
5. atiis ote boa eie ase 83 8 Countdown Resume Announcement e Redes an dex ta red een 84 8 0 Shift Change RE 85 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page ix 8 7 Operational Procedures Updates iie eb eco eeu crac 86 9 COMMUNICATION SYSTEMS PROCEDURES eerte rennen enne 88 88 9 2 M essage Losseme e dcus serae tcs 88 93 Facsimile 90 94 OPSNET Operational Procedures ts si eo dina peret ode oes etel 94 9 5 Operating procedures for VILLAFRANCA communications links esses 96 9 6 Interconnection of SCED router to the OPSNET serene 98 9 7 Traffic Policing PtOCedUfes opu o orto ete t edu tut iD tees 100 9 8 OPSNET Communications Failure Reporting Procedures esses 101 9 9 Network Management Procedures eee oe dte Belek 103 19 SCHEDULING PROCEDURES icy eee pe HU es rer see oap 104 TO I IntrOd ctiOR EA e b tre e d i abi eh eee 104 10 2 Status Change Recording eode pa edocet wa ege ee 106 10 3 Facilities Scheduling Procedures n qe eu iu 107 10 4 Spacecraft Sch
6. M D Shut 44 53 Standard Voice Check atomes ete tii oeste artisti eU uet ib weenie ey 45 3 3 2 Abbreviated Voice Cheeks iie doe ioo debe md deese teehee 45 5 3 3 Status E E 45 5 3 4 Tim Cheek EE 46 6 OPERATIONAL MESSAGE PROCEDURES 2 1110 4 1 0 0 0 0 0 44000000196 47 ELE 47 Summary of Abbreviations e aera ee aun Ie Enn eR ue rada Le unen 47 6 1 2 Use of Function EE 48 6 2 Message Ee EEN 51 62 Scheduline Message OMSIT cda lun Ne et peque 56 6 4 Pass Reports OMS EG 61 6 5 Operations Failure Report OMS 24 2222 111 1 1121200240 2001 4 8 tentent nn setas o seen seen netten 64 6 6 Stars Chanse Report OMS 20 to nnda oe et eade en adds 68 7 GROUND STATION OPERATIONAL PROCEDURES reete 72 7 1 Pass Procedures Local Station Operations 72 Pl PrecPassjACHVA BGS ceno Danae rada ovn ead tutae 73 REZ Pass MEE 74 Zheng 75 Kai E Uplmk E EE 75 2292 Strip Chart Rec rding Procedures eg 77 8 GENERAL OPERATIONS CONTROL PROCEDURES essere 78 Bac ATO ee GE 78 8 2 Area Restrictions Procedures e oW RM us 78 53 Abyvents Recording Tos BOOKS ettet sali eden esL DN Ceu 80 8 4 Countdown Hold Announcements ji sue ee ei
7. a 2 o o HI a Ke D o a a 2 o a z 2 o c o ISS NODES Lee ea E O on a a a oe SSES RES RER SSES SES SS ES ES SES ES SES ES SES SES SES ole a NABH VdS TIA WON3 9NASV 8 SO3HVIN Fe OT 6 Master Schedule Facilities Page Figure 10 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 117 OCC W S SCHEDULE COMMENCING DATE 000214 045 THIS SCHEDULE IS ISSUED BY THE SCHEDULING OFFICE NO LATER THAN NOON EACH FRIDAY THE DEADLINE FOR INPUTS TO THIS SCHEDULE IS NOON EACH THURSDAY ONLY URGENT INPUTS WILL BE ACCEPTED AFTER THIS TIME SUMMARY OF THE WEEKS EVENTS THURSDAY SATURDAY DATE 000214 000215 000216 000217 000218 000219 000220 045 049 WEBER DISTRIBUTION J FAY J DOHM MAINTENANCE MAIN CONTROL ROOM A DOBBIE K ECKROTH A BLACKWOOD NETWORK A MORECROFT R LE ROUX N SCHMITT M MONALDI MAIGNE NEUMEISTER PERDRIX RTSS O CAMINO R BATER SIMMONDS Pe 2372 2009 PROFS SCHEDOD NICKNAME SCHED Figure 10 7 OCC Workstation Schedule Doc Title Doc Ref Date ESTRACK Operations Manua
8. e Monitor the OPSNET Firewall systems for attempted or completed security breaches and advise the OSC staff or duty on such events e Implement operationally required Intercom voice loops and or changes of voice loop to working position Intercom Panel assignments e Maintain a log file on operational events take note of file and process incoming outgoing Operational Messages OMS Compile edit and distribute Operational Messages and activity reports as required 3 3 4 Ground Facilities Operator Ground Facilities Operators shall assist and report to the Shift Co ordinator to whom they are assigned during a shift Ground Facilities Operator duties include e Provide the requested assistance to the Shift Co ordinator e Remotely configure approved ESTRACK ground stations for upcoming satellite passes monitor and control station performances during passes Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 21 Advise ground station operators controllers of external agencies industry and or ESTRACK ground stations not yet prepared approved for remote operations on the support requirements for forthcoming satellite passes and request implementation monitor the progress of related station configurations through voice co ordination or remote monitoring systems if available Supervise and correct through voice co ordination the configuration of
9. e Second Line maintenance e Third Line maintenance First Line Maintenance First Line maintenance applies to any task performed at the lowest level of maintenance i e not requiring the opening of equipment for internal access Such tasks include reading values running operational tests changing lamps etc All actions can be accomplished from a network system management or supervisory console the equipment front panels or by patching cables None requires external test equipment First Line maintenance also includes the activation for operational exploitation of available and pre configured back up facilities First Line maintenance can be performed by operations personnel in charge of that particular equipment All maintenance staff must be capable of undertaking First Line maintenance on the systems entrusted to them Second Line Maintenance Second Line maintenance typically comprises tasks requiring access to the interior of units for card or module changes or access to system specific software and software defined configuration tables Operations personnel may assist a maintenance technician on these tasks but would not normally work alone at this level However some Second Line tasks specifically relating to comms equipment may be performed by operations staff in order to restore operational services rapidly without the need to call out a specialist technician Where appropriate such tasks are identified within the EOM
10. e Disposal instructions for any old equipment e Spares and spares holding list updates EMI Completion Report Following completion of a modification on a ground system the implementing site shall issue a report to TOS ON quoting e The MODREQ number Applicable serial numbers etc of modified units e Name of person responsible and date of implementation Results of any pre and post modification tests e Verification that all document updates and or software release notices have been completed e Verification that all unit history cards have been updated e Any remarks concerning the modification Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 146 11 9 Communications System Modification Instruction Procedure Sponsor TOS ONC TOS ONF Purpose This procedure defines how modifications may be implemented for OPSNET and Intercom installations Applicability All staff involved with the operation maintenance or engineering aspects of the ground communications systems OPSNET and Intercom shall follow this procedure for implementing modifications to existing communications facilities This may include the provision of new facilities or replacement of existing facilities Participation Comms M amp O Ground Stations All ESTRACK operations maintenance and engineering staff Procedure For each approved modification a
11. 103 100 97 1 95 4 93 6 91 7 89 7 87 5 85 3 83 0 80 5 78 0 75 3 72 4 69 4 TIME CANBER 1357 1427 1457 1527 1557 1627 1657 1727 1757 1827 1857 1927 1957 2027 2057 2127 2157 2257 2357 0057 0157 0257 0357 0457 0557 0657 0757 0857 0957 1057 1157 1257 1357 1457 1557 1657 1757 1827 1857 1927 1957 2027 2057 2127 2157 2227 2257 2327 2357 269 264 260 256 252 248 244 240 223 219 216 SES EEN ABBREVIATED PREDICTIONS LON LA HEI HHMM AZI EL AZI EL AZI EL AZI EL AZI EL AZI EL STELSTELSTELSTELSTELSTEL RASC DECL ANO HHMM ATTITUDE 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 999 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 99 9 TRU RELT 146 148 150 152 153 154 156 157 158 159 160 161
12. 162 163 164 165 166 168 169 171 172 174 175 177 178 180 181 182 184 185 187 188 190 191 193 195 196 197 198 199 201 202 203 204 205 207 208 210 211 Example World Map Printout impy W Figure 10 3 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 113 10 5 Master Schedule amp Chronological Sequence of Events Sponsor TOS ONF Purpose This procedure defines the method whereby parties at ESOC are informed of upcoming events Applicability A complete schedule and chronological list of events giving spacecraft information facilities use and computer events for each period shall be produced as a hardcopy for the use of all OCC and ESTRACK operational staff Participation SCHEDULING recipients Procedure Using the information contained in the operational scheduling requests operational scheduling notices and the Wimpy the Scheduling Officer will draw up a master schedule covering all activities at the ground station control centre and where necessary other networks who may be involved in ESA operations The deadline for inputs to the Master Schedule is the same as for all other inputs to the Scheduling office i e noon on Thursday preceding the period in question The Master Schedule shall be distributed to an agreed list of recipients no later than noon on Friday of each week Additional
13. All maintenance staff must have sufficient system knowledge to perform tasks at this level on all systems Adjustment of equipment within specified limits either on line or at an off line workbench is considered a Second Line task where sufficient test facilities and procedures are available Third Line Maintenance Third Line maintenance tasks may require special tools test equipment and detailed system training to enable specialist tasks to component level to be performed This level requires senior technician engineer participation Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 7 Third Line tasks may be referred to specialist support at ESOC where local facilities cannot fulfil the task ESOC may also authorise support from manufacturers 2 1 2 Operational Equipment Maintenance Activities Operational Equipment maintenance activities may be classified as e Corrective maintenance e Preventive maintenance Modification e Calibration Corrective Maintenance Whenever equipment malfunctions are discovered the failure must be corrected as soon as possible subject to the operational impact of the failure and the repair Repair action may only be initiated after clearance by the Shift Co ordinator Repair shall be effected wherever possible by line replaceable units LRU or at printed circuit board PCB level Repair to compon
14. KEWIN M BERTELSMEIER ESANET A CASTRO S MATUSSI M MERRI D HEGER N SCHMITT A MOORHOUSE N HEAD E PERDRIX SUSTAINING ENGINEERING HELP DESK WEDNESDAYS UFN 1500z 1600z NETWORK CALL CASSINI ACE AT JPL FOR HPOC VOICE CHECK ONCE IN THE WINDOW TEL 2372 2009 E MAIL SCHEDOD ESOC ESA DE LOTUS SCHEDOD NICKNAME SCHED Figure 10 4 Master Schedule Front Sheet Issue ESTRACK Operations Manual Volume 2 Doc Title Doc Ref Date Rev DTOS ESTR OPS OM 1001 TOS ONF 31 March 2000 115 Page Bet tT Tt ETTA o FRR eee eee eee Ra RRR EE eRe EE ILL a o ee D Lo DD LL AI 41 9 GZ SITTI III 4 HIS GOESERS MONDAY oo EE EH Pa EH d KEE L bes UE set TT TT tT tT Tt 0 0 ee 5 IRNG INT DOY DATE 31 2000 01 31 Figure 10 5 Master Schedule Spacecraft Page Issue ESTRACK Operations Manual Volume 2 Doc Title Doc Ref Date Rev DTOS ESTR OPS OM 1001 TOS ONF 31 March 2000 116 Page MONDAY DOY DATE 31 2000 01 31 o
15. OMS 11 Sponsor TOS ONF Purpose OMS 11 Scheduling Messages are issued for each station and cover the programme of operations during the scheduling period for a particular mission or for maintenance activities Under certain circumstances it will be necessary to issue updates to an OMS 11 message In this case an updated OMS 11 message shall be issued which supersedes the previous OMS 11 in its entirety Applicability OMS 11 Scheduling Messages apply to the ground station named in the address section only OMS 11 will always be produced for ESTRACK stations providing mission support in some defined period OMS 11 may also be produced for non ESA facilities providing mission support Participation SCHEDULING NETWORK GOM Shift Co ordinator Ground Facilities Operator Ground Stations Procedure The following examples are given for OMS 11 messages e OMS 11 for spacecraft activities Figure 6 5 e OMS 11 for maintenance activities Figure 6 6 and Figure 6 7 OMS 11 FORMAT The OMS 11 message consists of three parts Header data e Details of operational activities e End of message data Doc Title Doc Ref Date ESOC Message Form From Scheduling ESOC FAX Germany 6151 903934 Div Dept Tel No REDUBE BELGIUM Info J FAY NETWORK OMS 11 FOR IMP 8 730781 REDUBE 031 032 14 34 00 033 Date 09012765 ESTRACK Operations Manual Volume 2 Issue D
16. accordingly e The remote station configuration shall be set up in accordance with the settings defined for that mission in the station Network Configuration Document e The Station Computer shall be operated in accordance with the instructions presented in the STC 2 User Guide and the detailed procedures in the GFRROM e The NCTRS shall be operated in accordance with the general instructions presented in the NCTRS User Guide and the detailed procedures defined in the mission specific NCTRS User Manual Additional instructions are also available in the GFRROM e Simulations shall be supported following the procedures specified in the NOP or GFRROM depending upon which mission phase is being simulated Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 28 4 3 Data Flow Test DFT Configuration Procedures Sponsor TOS ONF Purpose To configure the downlink and uplink chains at a ground station prior to a DFT using a Portable Satellite Simulator Applicability DFTs are mandatory during all Mission Readiness Tests MRTs DFTs may also be requested by the Flight Control Team as a pre pass check during any mission phase Participation NETWORK GOM Shift Co ordinators Ground Facilities Operators Ground Station operators Procedure A Ground Station is configured to support a Data Flow Test by running a sequence of Jobs through the Station Compute
17. it is necessary to exercise control over all modifications changes and additions Control Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 8 Boards at ESOC are responsible for this control All modifications must be approved by these Boards before being permanently implemented Section 11 1 2 details the procedures that shall be used for the modification of equipment Modifications to hardware or software are issued by ESOC using an ESTRACK Modification Instruction EMI or Communications System Modification Instruction CSMI as appropriate Strict version control and release notices are applied to modifications incorporating software updates Time scheduling manpower and logistic requirements for implementing modifications are organised via ESOC Local sites may submit requests for modifications in accordance with the MODREQ procedure Temporary modifications for emergency repair or to test proposed modifications may be installed providing e The Scheduling Office or Shift Co ordinator has given approval e Scheduled operations are not affected e Equipment can be returned to the original configuration within 24 hours e The modification is not intended to correct a known equipment problem that can be resolved by corrective maintenance Calibration Policy Test equipment and critical operational equipment that require periodic calibration may be cal
18. that can be executed by the STC Depending upon the mission and station equipment this enables automatic or semi automatic configuration of the station for each spacecraft pass In order to position the antenna for spacelink acquisition the latest Standard Tracking Data Messages STDM based on the most up to date orbit calculation need to be loaded on the STC and distributed to the Front End Controller FEC that steers the antenna in co operation with the tracking receiver During routine operations ESTRACK ground stations may be operated under full remote control from the GFCC at ESOC Ground station local personnel will provide local maintenance during normal local working hours and in case of call outs The Shift Co ordinator at the GFCC will decide upon and justify the execution of call outs During critical operational phases it is intended to have ground station local personnel on site around the clock Operations co ordination between the local ground station operators and the GFCC operators at ESOC is achieved through voice conference circuits known as voice loops Detailed procedures relating to operating Ground Stations from the GFCC are given in the GFRROM This document presents both generally applicable procedures and activities specific to a particular mission Procedures presented in the GFRROM provide more detail and therefore take precedence over any high level procedures described in the EOM Some of the ESTRACK stations
19. 1001 TOS ONF Rev 0 Date 31 March 2000 Page 86 8 7 Operational Procedures Updates Sponsor TOS ONF Purpose Following the launch of a mission and throughout the mission s lifetime network operational procedures may need to be revised or new procedures introduced In some cases it may necessary to introduce revised procedures or configuration details to supersede those given in the mission NOP GFRROM or station NCD with immediate effect This procedure provides a system for rapid introduction and dissemination of revisions to operational procedures and configurations Applicability This procedure applies to changes or additions to any operating procedures normally performed by the GFCC operational team Shift Co ordinators and Ground Facilities Operators Participation NETWORK Operations Supervisor Shift Co ordinators Ground Facilities Operators Procedure When a requirement for a new or revised operational procedure is identified a draft procedure shall be produced by appropriate staff given the nature of the procedure The procedure shall be produced in a format that makes clear that it is an amendment or addition to an existing operational document by stating the document name section number and procedure title clearly along with the date of issue and the name of the individual issuing the amendment DRAFT shall be printed in bold print at the top and bottom of each page Wherever possible H TOS ONF sha
20. 2 Doc Title Doc Ref Date Rev DTOS ESTR OPS OM 1001 TOS ONF 31 March 2000 111 Page 2000 02 01 14 00 00 2 ORBIT PARAMETERS POSITION KM VELOCITY KM SEC DERIVED ELEMENTS HEIGHT OF PERIGEE KM HEIGHT OF APOGEE KM SEMI MAJOR AXIS KM ECCENTRICITY INCLINATION DEG ASCENDING NODE DEG ARG OF PERIGEE DEG TRUE ANOMALY DEG 1 EPOCH 2000 YR 2 MO 14 DA 13 HO REVOLUTION NO 34 1388 STARTING TIME 2000 YR 2 MO 14 DA 13 HO END TIME 2000 YR 2 MO 26 DA 13 HO INCREMENT SEC 180 0000 COORDINATES OF 1 STATION S STATION GEOGRAPHIC POSITION NUMBER LONGITUDE LATITUDE HEIGHT DEG DEG KM 1460 148 983080 35 405014 0 678 19968 147344 70 633720 7015 022204 14117 335081 66944 314642 0 799936 37 632482 231 520395 60 393331 146 344480 66432 913445 1 779374 57 MI 0 000 57 MI 0 000 SE 57 MI 43 000 SE GEOCENTRIC POSITION X KM 4460 829 Y KM 2682 129 3674 975 19818 965365 71 236144 TRACKING STATION TYP Wimpy Front Page lions World Map with Station Predicti igure 10 2 F 112 Issue Rev Page DTOS ESTR OPS OM 1001 TOS ONF ESTRACK Operations Manual Volume 2 31 March 2000 Doc Title Doc Ref Date 65 8 68 9 71 9 74 8 77 5 80 1 82 6 84 9 87 2 89 3 91 3 93 3 95 1 96 8 98 4 99 9 101 104 106 108 110 111 113 113 114 114 114 114 113 112 111 109 108 105
21. A complete call is made when initial contact between positions on a specific voice loop is being established Examples Network on OM Loop Network OM and OD OM my Loop OM OD Once the initial call has been completed and communication has been established normal operating voice procedures using Abbreviated Calls shall be used 5 2 7 2 Abbreviated Calls General An Abbreviated Call shall be used to announce the identity of the calling party station under the following operational circumstances e During the course of a conversation under normal operating conditions e When announcing presence in reply to received call signals rings e During the immediate communication period following the initial establishment of contact between parties stations External Voice Circuits and Internal Voice Loops An Abbreviated Call comprises the name of the calling party station only Examples NETWORK Roger and REDU Out Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 44 5 3 Circuit Check Procedures Sponsor TOS ONF Purpose A circuit check shall be used by operators to determine the operational support status of a circuit and the operational readiness of stations to support a mission Applicability Circuit checks available for use by operators are e Standard voice check e Abbreviated voice check e Status check e
22. All OCC operations personnel Procedure At a typical HDVSDS Sink location the video signals for one of the workstation monitors are connected to a video switch A connection from the HDVSDS matrix is also made to the switch A Ministar call up panel located at each Sink location is used to select either the workstation signals or the HDVSDS Source signals to be displayed on the monitor Selection and verification of the required HDVSDS Source signal is also made via the panel HDVSDS Source signal selection is made by entering the channel Select Code using the numeric keypad An alpha numeric LED display indicates the current status of the operation the Source Select and Confirmation Codes Workstation or HDVSDS selection is made via dedicated buttons and confirmed by the illumination of associated LEDs Each Ministar panel is configured with a unique address determined by a DIP switch and in the event of malfunction an error message is displayed The latest issue of the HDVSDS Configuration Document DTOS SYS CM0002 TOS ONF details the operating procedures for this system Within the OCC this document is found within the OCC Configuration Documents file When operating the HDVSDS it is to be configured and operated in accordance with the Configuration Document Specific procedures detailed in the document are e Display Selection e Source Selection Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS
23. Codes defined above are used as follows Support SUP This coding is only used in the OMS 20 when quoting times of start and stop support The purpose is to identify the total time spent supporting an operation including any pre pass activities calibration configuration etc plus any post pass activities playback of data reporting etc Example 0940 STRT SUP Note This is used for real operations For simulated operations see SIM below Telemetry Reception TLM The time of start AOS stop LOS or continuation of telemetry reception in a scheduled pass Example 0604 STRT TLM Uplink UPL This is primarily for use in missions where uplink is continuous to the spacecraft for command ranging Doppler etc The instruction STRT UPL also includes making any necessary sweep for on board acquisition Command CMD This code may be used in two ways e Provision of a command facility for remote commanding from the control centre e Transmission of commands generated on the station without voice control Example 0742 CMD 012 104 Ranging RNG For ranging the RNG code may be used in two ways e Provision of a ranging facility for remote ranging from the control centre e Execution of ranging operations by a station Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 49 Example 0815 RNG or 0837 STRT RNG or 0845 STOP RNG Note The st
24. Ensure ground stations and the OPSNET communications network are remotely configured in support of scheduled satellite passes test and maintenance activities or routine data transfers e Ensure through instructions and remote monitoring that ground stations which are not remotely controlled are properly configured for a forthcoming satellite pass by local station M amp O personnel e Continuously monitor ground stations and OPSNET performances and configurations execute OPSNET traffic policing if and as necessary e Enforce OCC safety regulations and safety regulations applicable to remote station operations e Identify anomalies at ground stations mission control systems communications and OCC facilities restore services through the execution of Ist Line maintenance activities provide support to or conduct trouble shooting activities file and submit Anomaly Reports follow up the resolution of the addressed problems and advise the GOM or H TOS ONF accordingly nominally through the Operations Supervisor e Act as a focal point for collecting and processing information about anomalies either encountered in the OCC s mission dedicated or multi mission control and support areas or reported by ground stations control centres of other organisations science operations or science data centres e Execute call outs of staff of support units under her his responsibility otherwise present call out requests to the functional entity in charge
25. F Foxtrot K Kilo P Papa U Uniform B Bravo G Golf L Lima Q Quebec V Victor C Charlie H Hotel M Mike R Romeo W Whiskey D Delta I India N November S Sierra X X Ray E Echo J Juliet O Oscar T Tango Y Yankee Z Zulu Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 40 Numerals The following pronunciation is used to convey numbers 1 wun 2 two 3 tha ree 4 fower 5 fife Examples 6 six point decimal 7 seven 1000 thousand 8 ate 9 niner 0 zero 10 is pronounced as one zero 15 is pronounced as one five 100 is pronounced as one zero zero 136 2 is pronounced as one three six decimal two 12847 is pronounced as one two eight four seven 15000 is pronounced as one five thousand 15000 5 is pronounced as one five thousand decimal five 5 2 5 Procedure Words The following list of standard operating expressions and words used in the exchange of voice communications shall apply Affirmative Yes after Used to refer to a portion of a transmission in order to obtain or transmit a repetition Example NETWORK Redu Say again all after Break Break Stop your transmission I have something more urgent to tell Disregard Do not take my last transmission or sentence into account Figures Indication used to warn that numerals are following I
26. Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 47 6 OPERATIONAL MESSAGE PROCEDURES 6 1 Introduction All operational messages OMS shall be submitted in accordance with the procedures detailed in this section The following are defined as operational messages e OMS 11 Scheduling Message e OMS 20 Pass Report Message e OMS 24 Operations Failure Report e OMS 26 Status Change Report All OMS shall be prepared in fixed formats to ensure that the information can be transmitted and received with a maximum of clarity and brevity 6 1 1 Summary of Abbreviations A summary of abbreviations and function codes used with OMS messages is given below Actions STRT Start STOP Stop CONT Continue Functions SUP Support TLM Telemetry reception UPL Uplink for continuous uplink carrier including sweep CMD Command RNG Ranging DOP Doppler Tracking REC Recording PBK Playback PTL Payload Test Laboratory MARECS DTX Data Transmission MRT Mission Readiness Test SIM Simulation MCT Make Contact Time BCT Break Contact Time Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 48 Additional Information RMK Remark followed by text FLR Failure followed by function codes etc RFX RF eXception radiating below 5 EL followed by time period 6 1 2 Use of Function Codes The Function
27. OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 33 4 7 Network Control and Telemetry Routing System NCTRS Procedures Sponsor TOS ONF Purpose To identify the routine operating procedures associated with the Network Control and Telemetry Routing System Applicability The Network Control and Telemetry Routing System provides a facility to manage the logical links between the OCC and the remote stations and to control the limited OPSNET communication resources It is used to configure the OPSNET links with Ground Stations or any Network Data Interface Unit NDIU in support of mission passes simulations or tests Participation TOS ONF staff NETWORK GOM Shift Co ordinator Ground Facilities Operator Procedures For most missions to be controlled from ESOC s OCC an NCTRS is tailored to meet the specific configuration requirements of that mission The procedures detailing the operation and configuration of mission specific NCTRS implementations are presented in a mission specific NCTRS User Guide Where a mission specific volume has not been produced or is not applicable e g for equipment tests through an NDIU the general NCTRS User Guide provides procedures for use The procedures defined in the appropriate NCTRS manual shall be used for e Call set up of communications channels between TM demultiplexers in the various stations and a specific Mission Control System MCS e Call set up of communications channels betwee
28. ONF Rev 0 Date 31 March 2000 Page 74 7 1 2 Pass Activities Downlink Acquisition If no signal is received at the expected time on any polarisation commence searching using the predefined search pattern specified in the NOP with the antenna once program track is at about 2 Advise NETWORK if search is started e Report acquisition to NETWORK e Ensure correct receiver lock on the carrier Note AOS time is the time of lock on the receivers when the antenna is moving e Select Autotrack as soon as possible but only when above 2 and with a good downlink signal e Ensure TLM lock on prime and any redundant chains and report lock to NETWORK e Apply Time Offset Value TOV if required If necessary in cases of poor signal noise ratio some loop bandwidths may be reduced at operator discretion after acquisition Advise NETWORK of any changes Uplink Acquisition Note Stations not scheduled for uplink must ensure that no RF is radiated NETWORK shall advise the station in the pre pass briefing when their uplink can be started This would normally be as soon as they have AOS and are above the permitted horizon for uplinking However in cases where station coverage overlaps stations shall not commence uplink until instructed from NETWORK by voice after the previous station has stopped its uplink e When instructed by NETWORK by voice start the uplink transmission and commence uplink sweep e Advise NETWORK when sweep is
29. ONN Purpose An OMS 26 Status Change Report shall be generated whenever a change of status takes place in any item of the station hardware The message shall refer to the FAILURE and or the UPGRADING of a specific equipment Applicability OMS 26 are only raised by ESTRACK Ground Stations In the event of an anomaly identified at an unmanned station the GFCC shall raise an ESTRACK Anomaly Report EAR and communicate this report to the Ground Station Ground Station staff shall respond to this EAR with an OMS 26 or otherwise Participation Ground Stations NETWORK GOM Shift Co ordinator Ground Facilities Operator SPACON NETEVAL Procedure An OMS 26 Status Change Report shall be generated whenever a change of status takes place in any item of the station hardware The message shall refer to the FAILURE and or the UPGRADING of a specific equipment An example OMS 26 message for equipment failure is shown in Figure 6 10 This OMS 26 corresponds to the OMS 24 shown in Figure 6 9 A corresponding OMS 26 message for the subsequent upgrade is shown in Figure 6 11 OMS 26 Format The OMS 26 message consists of three parts e Message identification and reference number e Operational contents e End line statement Doc Title ESTRACK Operations Manual Volume 2 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Date 31 March 2000 Issue Rev Page 1 2 FEB 04 02 22 17 REDU STATION MER ESOC Darmstadt Control Centre x
30. Page 105 Schedule and co ordinate all facilities to be operated by the ESTRACK and co operating external networks In performing these duties the Scheduling Office will schedule all ESTRACK and ESOC facilities In conjunction with TOS ON schedule all pre launch testing and simulations Schedule all significant modification testing and maintenance of equipment at ESOC and the ESTRACK stations In a case where scheduling support is required and the Scheduling Office is unmanned responsibility for these activities will devolve to the Shift Co ordinator Spacecraft Scheduling Policy The Scheduling Office shall be the central point of contact for all Spacecraft Systems Engineers and Spacecraft Controllers It will schedule and co ordinate all tracking uplink and downlink support at ESTRACK and the co operating external networks and in performing these duties will Schedule all ESOC and ESTRACK Facilities Schedule the ESOC computer facilities for the required operational support Co ordinate and or initiate post launch tracking uplink and downlink support from NASA CNES DLR or any other external supporting agency in accordance with established interface procedures as defined in the EOM Schedule ESTRACK stations to provide inter network support as requested by NASA CNES DLR or any other external supporting agency Co ordinate inter network support for pre launch testing and simulations as agreed with and defined in the relev
31. Rev 0 Date 31 March 2000 Page 109 10 4 Spacecraft Scheduling Procedures Sponsor TOS ONF Purpose It is the function of SCHEDULING to produce operational schedules for tracking stations These Schedules will provide operational information OMS 11 to the tracking station In order to perform the spacecraft scheduling two categories of inputs are required Tracking information to be provided by Ground Systems Engineering Department TOS G Operational information to be provided by Mission Operations Department TOS O Applicability The objective of the following scheduling procedures is to produce periodic spacecraft operations information for the stations Each week a Wimpy World Map with Station Predictions shall be provided modified where necessary for special missions to the participants in the following procedure SCHEDULING will mark the Wimpy for each non geostationary spacecraft indicating AOS LOS command times etc and will retain the marked copy for one month after the period of applicability An example of a marked Wimpy is shown in Figure 10 2 Participation SCHEDULING ATTITUDE SYSTEMS SPACONS NETWORK Shift Co ordinator and Ground Facilities Operator NETEVAL Ground Stations Procedure Orbital information and relevant documents are supplied to SCHEDULING by TOS G From these inputs the initial ESTRACK support schedule and any possible external agencies support requests are formulated A
32. Technical Spares Sponsor TOS ONF Purpose Remote stations requiring spare parts for replacement or repair of equipment on site may send a spares request to NETSUP at ESOC who then either sends the spare from stock or arranges procurement of the parts to be sent when available Applicability This procedure applies only to requests for technical items Remote stations requiring items of stationary or office equipment etc may send a list of requirements to ESOC ADM GCG either by mail email or facsimile A parcel of requested items with a note of deficiencies if any would then be sent to the station Participation Ground Stations NETSUP Procedure The steps involved for spares requests are as follows e Station requests spares by telex facsimile to ESOC NETSUP e NETSUP liaises with ADM GCG or ESOC Purchase Office on action to take e ADM GCG dispatches requested spares when available and advises stations e Station acknowledges by email or facsimile receipt of spares to ESOC Transport Office e NETSUP monitors progress of all outstanding requests Format Of Requests The spares request shall be sent to ESOC by fax in the following format Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 134 From lt STATION gt To NETSUP ESOC Subject Spares Request XX XXX year sequential number a Description of item required b Par
33. Time check Participation All users of operational voice circuits Procedures A voice check provides a means of checking the intelligibility and quality of speech readability and the signal strength of a circuit The degree of signal strength and readability are rated as follows RATING SCALE SIGNAL STRENGTH READABILITY 1 barely audible unreadable 2 3 fair fair 4 good good 3 excellent loud excellent clear Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 45 5 3 1 Standard Voice Check A standard voice check consists of a complete call followed by the announcement voice check a short counting sequence and the question How do you read It is used when conditions appear other than nominal or when a prolonged silence has elapsed and the operator desires to check the circuit Example Redu NETWORK Voice check 123455432 1 How do you read NETWORK Redu Read you three by four How me Redu NETWORK Read you loud and clear 5 3 2 Abbreviated Voice Check The abbreviated voice check is used when a circuit is nominal during scheduled voice checks contained in mission countdown and at any other time when an abbreviated voice check is considered sufficient Example Redu NETWORK Voice check How do you read NETWORK Redu Three by five How me NETWORK Loud and clear or five by five 5 3 3 Status Check
34. Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 30 When operating the voice intercom system it is to be configured and operated in accordance with the Configuration Document Specific procedures detailed in the document are e Updating intercom panel configuration e Updating conference unit configuration e Mission specific configuration settings Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 31 4 5 ComGuard Digital Voice Recorder Procedures Sponsor TOS ONF Purpose To identify the routine operating procedures associated with the ComGuard Digital Voice Recorder system Applicability The ComGuard Digital Voice Recorder is a system that allows all conversations on the intercom system and selected telephone lines to be recorded and replayed as required As a matter of course one of the two recorders will always be set to record all traffic passing over the intercom system which may be within ESOC or between ESOC and any stations on the network Participation NETWORK GOM Shift Co ordinator Ground Facilities Operator Procedure Two ComGuard tape drives are located side by side the MCR Blank tapes are stored in drawer below these units At all times one of these drives shall be set to record e console marked ComGuard Voice Mon Alarm System is mounted centrally in GFCC
35. Wimpy is produced each period by Flight Dynamics Division TOS GF or Scheduling for each spacecraft supported The Wimpy gives a graphical chart of the location of a spacecraft at any moment in time with reference to standard earth co ordinates and to ground stations used for that mission Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 110 The Wimpy listing is computer generated and provides the following information e satellite name e orbit parameters and derived elements e epoch e revolution number e station name number and co ordinates e month day time of appearance e time of disappearance e azimuth amp elevation e range horizon of the station e eclipse data e spacecraft occultation Doppler frequency Note Where necessary a twice weekly satellite position printout will be provided at the same time as the Wimpy and 3 days later Special Ranging Requirements SRR will be supplied to SCHEDULING by 5 as needed SCHEDULING shall send operational instructions to the ground stations on a periodic basis The period commences at 0000017 on Monday and ends at 2400007 on Sunday It is therefore necessary that the stations are in possession of the operational instructions no later than the Friday preceding the week in question as the Scheduling office observes normal working hours this limits the time for
36. and firmware ESTRACK Modification Request MODREQ Modification Control Board MCB approval ESTRACK Modification Instruction e Modification Acceptance Testing after implementation For communications OPSNET and Intercom systems equivalent CMODREQ and Communication System Modification Instructions CSMI are being developed All staff involved with the operation maintenance or engineering aspects of ground stations forming part of the ESTRACK network shall follow these procedures for requesting modification to existing ESTRACK facilities This may include the provision of new facilities or replacement of existing facilities Separate but comparable procedural steps are under development for OPSNET equipment and will be included in this EOM when formally issued These procedures also apply to the development stages of new installations under the following circumstances e If similar installations are already in operation If operational or maintenance concepts are affected In all cases H TOS ON shall co ordinate all stages of the process for modifications Responsibility For Local Modifications Station Directors Station Managers or ESOC section heads shall ensure that local modifications are not implemented at facilities under their responsibility without raising the appropriate requests for modification Local modifications of station equipment excluding communications equipment may only be im
37. are dedicated to LEOP others provide dedicated mission support and others combine both functions LEOP stations are VILLAFRANCA 2 Spain MALINDI Kenya normally non operational but may be re commissioned as required Mission dedicated stations are or will be KIRUNA Sweden dedicated to ERS 1 2 and ENVISAT Note During the remainder of the ERS 1 and 2 missions Kiruna station will be excluded from this concept Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 5 e REDU Belgium dedicated to ECS MARECS B2 and INTEGRAL e VILLAFRANCA 1 Spain dedicated to CLUSTER II Combined Stations are will or may be KOUROU Diane French Guiana LEOP routine support to XMM and temporary support to ULYSSES e PERTH 1 Australia LEOP and routine XMM support e PERTH 2 Australia planned ESA Deep Space station for ROSETTA and available for LEOP or routine support of future missions such as Mars Express MASPALOMAS Gran Canaria Spain no longer an ESTRACK station but may be made available for LEOP and other support In depth knowledge of the ESTRACK ground station design is a pre requisite for remote station operations in particular in order to be able to reconfigure between redundant uplink and downlink chains and to perform a first level investigation in case of problems of the spacelink performance degradation or failur
38. be issued to authorised personnel Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 80 8 3 Events Recording Log Books Sponsor TOS ON TOS OF Purpose Log books shall be maintained by OCC operational personnel to record all events occurring in the operational areas in chronological order Applicability Log books are to be used in all operational areas within the OCC ESOC event recording log books shall be used for routine mission operations and for LEOP and simulation phases Participation All operations personnel in the OCC Procedure Log Book Format The log books to be used in all operational areas shall be of fixed format as follows e Size e DIN A4 e Cover e Hard back e Fixed binding e Flat opening e Pages Numbered in upper right corner e Face page printed as shown at Figure 8 1 Reverse of page line printed for notes e Title page of log book to carry instructions for use Doc Title Doc Ref Date ESTRACK Operations Manual Volume 2 DTOS ESTR OPS OM 1001 TOS ONF 31 March 2000 Page 81 NOTES Issue 7 Rev 0 D Y Y RMNDY LJ 01 Figure 8 1 OCC Log Book Format A log book tailored to the specific needs of remote r
39. e Power system e Test equipment Heating air conditioning Maintenance laboratory e Site buildings Management e Overall contract management e Operations management shift arrangements etc e Technical management e g response to equipment failures e Personnel manning levels staff qualifications turnover e Training operations maintenance Reporting administrative e Co operation with ESA Organisation Station inspections shall be arranged by H TOS ON at approximately yearly intervals Prior to the station inspection visit an inspection programme and an agenda for the meeting with the contractor shall be prepared The inspection programme will take into account the performance evaluation results from TOS ON for the past period and consider the mission specific operational characteristics of the station The inspection visit will be performed by H TOS ON or an appointed representative assisted as required by senior engineers from TOS ONN 5 and TOS ONC The contractor shall be informed about the inspection four weeks prior to the intended visit The performance evaluation of the contractor based both on statistics and results from the inspection shall be discussed with the contractor Doc Title ESTRACK Operations Manual Volume 2 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Date 31 March 2000 3 ROLES amp RESPONSIBILITIES 3 1 ESTRACK Operations Organisation Two sections of t
40. features and or performance including the implementation of new facilities Section 4 When all the information has been assessed by the Modification Control Board the modification proposal shall either be accepted or rejected If accepted the MCB shall give a deadline date for completion of the modification If rejected the MODREQ is closed In either case the form shall be signed by the MCB members for TOS ON and TOS GS TOS ON shall inform the originator and any other interested parties Modification acceptance closes the MODREQ for an accepted MODREQ The original MODREQ form shall be filed by TOS ON and copies provided to other applicable areas Section 5 On completion of the modification details shall be added to the corresponding boxes in Section 5 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 143 11 7 Communications System Modification Request CMODREQ Procedure Sponsor TOS ONC TOS ONF Purpose This procedure defines how modifications may be requested for OPSNET and Intercom installations Applicability All staff involved with the operation maintenance or engineering aspects of the ground communications systems OPSNET and Intercom shall follow this procedure for requesting modification to existing communications facilities This may include the provision of new facilities or replacement of existing facilities Participati
41. have been identified with specific duties and responsibilities These roles are e Ground Operations Manager e Operations Supervisor e Shift Co ordinator e Ground Facilities Operator e Scheduling Officer e OCC Maintenance e Network Evaluation NETEVAL e Network Logistics Support NETSUP e ESTRACK Station Maintenance amp Operations e Comms Maintenance amp Operations The activities and procedures associated with ESTRACK operations may be undertaken by ESA staff or by personnel provided by an ESA contractor The operational roles do not map onto any specific post on an organisational chart in any period of work an individual may fulfil one or more different operational roles For example an individual may be both a Scheduling Officer and an Operations Supervisor The task descriptions for the work packages associated with these posts other than those for the prime Ground Operations Manager ESTRACK Station M amp O and the Comms M amp O tasks are formally presented in the document Provision of Maintenance and Operations Services for the Operations Control Centre ESOC DTOS OPS SOW 1001 TOS ONF A digest of these duties is presented in the sub sections below Each of the procedures presented in Sections 4 to 13 of this EOM has a stated list of Participants which identifies to which operational role each procedure applies 3 3 1 Ground Operations Manager The role of Ground Operations M
42. high level procedures including message logging and traffic policing procedures to be undertaken by the Shift Co ordinator and Ground Facilities Operator when on duty in the GFCC Where more detailed operational or maintenance procedures are presented in other controlled documents these procedures are identified and referenced within this section but the details of the procedures themselves are not listed here 9 2 Message Logging Procedures Sponsor 5 Purpose This procedure identifies the activities required to provide a record of communications operations and message accountability from the time of receipt to the time of delivery or transmission Applicability ESOC and the Ground Stations shall establish and maintain their own log keeping systems Participation Ground Facilities Operators Ground Stations Comms M amp O Procedure A PC based logging system shall be used within the GFCC to provide a message accountability and continuity record for messages transmitted or received via facsimile teletype or Administrative Message System AMS A separate real time log book shall be used by Comms personnel within the Communications Control Area CCA to record all significant events within their area This record shall be complemented by a daily digest of the log which shall be compiled and distributed electronically Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev
43. not be associated with an OMS 24 From these reports NETEVAL is able to provide a breakdown of station support by spacecraft in hours per year total number of hours the station supported all requests percentage of time station equipment was available for support etc NETEVAL duties include e Evaluate OMS messages e Define establish and maintain a database on equipment failures observed at ESTRACK ground stations the OCC and in the communications network e Define and implement search algorithms and processing tools that allow information included in the above to be sorted based on equipment equipment performances availability mean time between failures downtimes cause of a failure effort to repair e Produce periodic performance reports related to the overall network or ground stations OCC facilities or elements thereof 3 3 8 Network Logistics Support NETSUP NETSUP receives requests for equipment spares or requests for repair to be authorised information that equipment is being shipped to ESOC for repair etc and is responsible for arranging the logistic support activities associated with these requests The personnel responsible for NETSUP shall report to H TOS ONF through a nominated deputy acting as the relevant Agency Domain Manager NETSUP duties include Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 25 e n agreement with t
44. on a daily basis Participation Shift Co ordinator Ground Facilities Operator Procedure The following procedure shall be performed to check radio contact with the Main Security Gate 1 Remove the radiophone from the charger unit in the GCR 2 Check that the correct channel is selected 1 2 or 3 3 Press key 4 Select the required channel i e 50 for Emergency or Base 5 Press key 6 Once the dialling tones have ceased press the SPEAK key 7 Using the correct voice procedures make contact and give the message 50 for 70 50 for 70 8 When communications have been completed return the radiophone to the charger unit 9 End of Procedure Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 157 13 2 Safety and Evacuation Procedures Sponsor TOS ONF Purpose To state the actions to be taken in the event of an evacuation alarm which would disrupt mission operations Applicability Normal ESOC safety and evacuation procedures shall be adhered to at all times This procedure provides additional information for contingency planning Participation personnel Procedure In the event of a fire alarm or any other recognised call to evacuate part or all of the OCC areas ESOC s standard evacuation procedures apply at all times Safety of personnel always takes precedence over mission operations However for some mission phase
45. operational priority and is addressed to NETWORK and the relevant spacecraft SPACON with a copy for information to NETEVAL OMS 20 messages consist of three parts e Identification line e Operational content e Special Remarks Identification Line The identification line contains e Message identifier e Spacecraft name and SATIDEN Station Operational Content The operational content of an OMS 20 message closely follows that of the OMS 11 The details of each operational support period are compiled under a SUP header see Section 6 1 2 For geostationary missions where a particular period bridges the GMT midnight the support would artificially terminate at 2400 of one day and restart at 0000 of the succeeding day The mnemonic CONT continued should be used to indicate support periods of this nature In special cases where spacecraft passes are of several hours but less than 24 hours and bridging the GMT midnight the OMS 20 will be issued to cover the pass period For close earth spacecraft the OMS 20 will be issued for each GMT day and include all support activities for that spacecraft which commenced in that GMT day Special Remarks A special remarks section may be included at the bottom of the OMS 20 to include any amplifying remarks and or specific details concerning a particular period of support This special remarks section should as a minimum include e The Date Time Groups DTG and details given in th
46. receipt of scheduling inputs to noon Thursday preceding the week in question Systems Engineers shall submit to SCHEDULING their inputs for the upcoming period no later than this time In cases where an amendment is necessary to a schedule and the Scheduling office is unmanned the input shall be given to the Shift Co ordinator and copied to SCHEDULING who in conjunction with the Spacecraft Controller for the particular mission shall make all changes necessary to the schedule The input form to be used by the Systems Engineer is the Operational Scheduling Request OSR form shown in Figure 10 1 Upon receipt the Scheduling Officer shall complete Part Two of the form assigning a sequential log number and will return a copy of the form to the originating Systems Engineer Upon receipt of the OSR the Scheduling Officer will produce the scheduling messages for the station s concerned Details of all message formats are given in Section 6 After generation of the fax messages they shall be transmitted to relevant stations using the operational fax equipment It is the responsibility of the Scheduling Officer to check all messages after preparation and prior to transmission Where it is necessary to cancel or to change an operation normally scheduled at a station a message shall be sent to the station s informing them of the fact In the case of the OMS 11 the message shall be re issued entirely Issue ESTRACK Operations Manual Volume
47. specific co ordination processes e Extraction from the overall set of Network Operations Procedures of those procedures relevant to Ground Facilities Control and the Scheduling Office during the commissioning and routine mission phases conversion of these extracts into a set of routine mission procedures to be implemented by 5 and defined in the GFRROM 3 3 2 Operations Supervisor The role of Operations Supervisor provides an interface between the shift working Ground Facilities Control staff and TOS ONF or for specific issues ADM GC staff at ESOC Although this role is mainly a managerial function with no operational responsibilities over and above those of a Shift Co ordinator the Operations Supervisor e authorises new staff members to undertake operations procedures and support activities e ensures all Ground Facilities Control staff are adequately trained and understand all appropriate mission procedures e ensures that all new or amended procedures are correctly promulgated to Ground Facilities Control staff e ensures that any reports raised by shift staff such as OCC or ESTRACK Anomaly Reports are properly processed by the appropriate functional entities or development engineers The Operations Supervisor reports to H TOS ONF or a nominated deputy who acts as the TOS ONF Operations Domain Officer 3 3 3 Shift Co ordinator One Shift Co ordinator plus one or more Ground Facilities Operators form the Groun
48. the briefing loop updates the stations Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 84 8 5 Countdown Resume Announcement Sponsor TOS OF Purpose To provide all mission team members with an immediate notice when a final countdown is resumed following a hold condition Applicability During the final countdown before launch or any other critical manoeuvre Participation Operations Director OD Ground Operations Manager GOM Procedure Upon receipt of a hold release condition from the launching pad the OD announces the OD loop e The clock is counting e GMT when count started e The time T x of the count e resets the countdown clock resumes count and relays information on Briefing loop e notifies all supporting stations e OD announces actual LO GMT time following launch on the OD loop when available from the launch pad Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 85 8 6 Shift Change Over Sponsor TOS OF Spacecraft Operations TOS ONF Ground Facilities Operations Purpose To identify the procedure to be followed at each shift change in all operational areas within the OCC Applicability During shift change in all operational areas within the OCC Participation All operations personne
49. the sequential number and should be used when the item has an operational impact Example of an Urgent Repair Request An example of an urgent repair request is shown below From To Info Subject VILLAFRANCA NETSUP ESOC Adm GCG ESOC Repair Request 00 011 URGENT a TWT Amplifier b KELTEC R830 100 200 S N 76129 003 Failure of TWT N10021 No output power d Marconi 14 GHz RS Transmitter e Mr T Jones f OMS 26 00 05 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 138 Format Of Response The response is based on joint ADM GCG NETSUP decisions advising the station of their actions These may be any of the following e Scrap the defective item e Contact local industry with address and possibly names for repair with quoted ceiling costs e Send the defective item to ESOC for repair quoting item value for customs purposes Repair Label defective items must have a repair label securely fixed and completed with details of the item and the fault description Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 139 11 6 ESTRACK Modification Request MODREQ Procedure Sponsor TOS ONN Purpose This procedure defines how modifications may be requested for ESTRACK ground station and remote ground station M amp C installatio
50. 0 Date 31 March 2000 Page 89 every morning The distribution list for this log message is specified in the Communications Workplace References document Communications files shall be maintained by the ESOC GFCC and by each Ground Station These files will consist of communications logs circuit logs facsimile logs communications reports and a copy of all messages sent and received The retention period for fax logs reports message files shall be two months communications logbooks shall be kept for at least twelve months Communications files are of a restricted nature and shall be kept in a safe place Access to these files shall be confined to authorised people only Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 90 9 3 Facsimile Procedures Sponsor TOS ONF Purpose This Section contains the general information regarding the Facsimile Network and the operating procedures used to transmit and receive information Applicability Installed facsimile transceivers are used to transmit text messages drawings documents or graphical information The information may be of local or remote origin and may include relay transmissions to or from the other networks Participation Ground Facilities Operators Ground Stations Procedures General Facsimile fax machines have been installed at all establishments as well as at some ESTRACK st
51. 001 TOS ONF Rev 0 Date 31 March 2000 Page x 11 12 OCC and ESTRACK Anomaly Reporting e 152 12 CONTINGENCY OPERATIONS PROCEDURES eere 154 12 1 Analogue Voice Recording Eegeregie eegen 154 13 SAFETY amp SECURITY OPERATIONAL PROCRDURER eene 156 13 1 Main Security Gate Radio ee Pneu aep Eee eR US 156 E Safety and Evacuation Procedures vase apad eMe eee Rate 157 Doc Title Doc Ref Date Figure 3 1 Figure 4 1 Figure 6 1 Figure 6 2 Figure 6 3 Figure 6 4 Figure 6 5 Figure 6 6 Figure 6 7 Figure 6 8 Figure 6 9 Figure 6 10 Figure 6 11 Figure 8 1 Figure 10 1 Figure 10 2 Figure 10 3 Figure 10 4 Figure 10 5 Figure 10 6 Figure 10 7 Figure 10 8 Figure 10 9 Figure 11 1 Figure 11 2 Figure 11 3 Figure 11 4 Figure 11 5 ESTRACK Operations Manual Volume 2 Issue 7 DTOS ESTR OPS OM 1001 TOS ONF Rev 0 31 March 2000 Page xi Table of Figures ESTRACK Operations Organisation EE 16 DYNACORD Audio Mixer 37 OMS 11 Message Handling Flowchart cssssssscscseccscsscseneccensscessnscsssneesnncesenacees 52 OMS 20 Message Handling 1 tues a eant 53 OMS 24 Message Handling Flowchart ee 54 OMS 26 Message Handling FloWChRAEt e cene edente tete RUE eo S
52. 01 TOS ONF Rev 0 Date 31 March 2000 Page 150 11 11 OCC Hardware Failure Reporting Sponsor TOS ONF Purpose To report hardware failures in the operational areas at ESOC Applicability This procedure applies within the OCC and is restricted to equipment for which the OCC Maintenance team has maintenance responsibility For hardware failures other than those within the OCC Maintenance team s responsibility the OCC Anomaly Report procedure see Section 11 12 shall be applied For hardware failures occurring at ESTRACK stations the OMS 26 procedure is to be applied The forms used for this procedure are compliant with QMS ESOC PROB DRD 6202 TOS Anomaly Reports Participation Shift Co ordinator OCC Maintenance SCHEDULING Procedure Failure Reports shall be submitted using the triplicate carbon form shown in Figure 11 4 when clearly identified hardware problems have occurred in the OCC These failures shall be reported to the Shift Co ordinator on duty who will in turn complete a Failure Report form and forward the white copy to the Maintenance Team for action Failure Reports shall be numbered sequentially on a monthly basis Example 01 05 would be the fifth Failure Report for January The red and yellow copies are required for administration purposes The yellow copy shall be forwarded to the Scheduling Office for STATUS and the red copy shall be filed by the Shift Co ordinator When the Maintenance Team have
53. 027 1 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 141 Section 1 The Section 1 box shall be completed as follows e The originator shall provide Details of the system to be modified e Indication if hardware or software or both are involved e Details of manufacturer model etc together with a brief reason for the modification e g improving performance making operation or maintenance easier etc e Assessment of the priority of the modification i e URGENT for immediate rectification of a problem e ESSENTIAL for carrying out specific operations or correcting recurrent failures NICE TO HAVE for various reasons e the originator proposes a completed design or specification the relevant details shall be provided as an attachment If only an idea for a modification is proposed extra pages may also be used if there is not enough space in the Section 1 box e enable a co ordinated approach to be adopted where applicable mainly for software modifications an overall User Requirements Document shall be prepared by the appropriate TOS GS or TOS ON engineers which shall be subjected to formal update control procedures Section 2 The Section 2 box is provided for Modification Control Board approval of the submission and for proceeding with any required investigation or design work This does not give approval for implement
54. A status check consists of a standard question and answer voice exchange between stations or positions to obtain the status of equipment and personnel which are to provide operational support to a mission The degree of mission readiness or status is expressed as follows STATUS MISSION READINESS MEANING Green GO All facilities are ready to support Yellow GO NO GO Facilities are partly ready to support Red Facilities are not ready to support Example Redu NETWORK What is your status NETWORK Redu My status is yellow can support or NETWORK Redu My status is red or NETWORK Redu My status is green Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 46 5 3 4 Time Check A time check permits the synchronisation of time between remotely located stations When a time check is made the operator will conduct a countdown towards a time previously announced and starting at S seconds prior to that time Counting down will be made at one second intervals Example Redu NETWORK NETWORK Redu Ready for time check On my mark time will be hours minutes seconds At ten seconds before the designated time NETWORK continues Ten seconds to mark At five seconds before the designated time NETWORK continues 5 4 3 2 1 Mark on my mark Time was hours minutes seconds Doc Title ESTRACK Operations
55. AFETY OPERATION No Yes y Y Re Schedule in Co No Immediate Action ordination with Co ordinate for Re No Action SPACONs Scheduling As Reqd Y Y Initiate Inform Systems Contingency Engineer Keep at least during spacecraft lifetime Figure 6 3 OMS 24 Message Handling Flowchart Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 55 STATION v COMMS NETEVAL v NETWORK SCHEDULING GE Update MCR File Status Board FAILURE OR UPGRADING File Upgrading Failure SCHEDULED lt OPERATIONS CAN Geen File 1 AFFECTED Yellow No p File 1 Look for 3 Corresponding 1 Failure Message and Substitute Inform SPACON Re Schedule In Co ordination With SPACON SPACON No Y Initiate Inform Systems Contingency Engineer Keep until Upgrading then Destroy Figure 6 4 OMS 26 Message Handling Flowchart Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 56 6 3 Scheduling Message
56. CP CRITICAL OPERATIONS STN CONTROL STC II MCP CRITICAL OPERATIONS STN CONTROL STC II MCP CRITICAL OPERATIONS STN CONTROL STC II MCP CRITICAL OPERATIONS STN CONTROL STC II MCP CRITICAL OPERATIONS STN CONTROL STC II MCP S BAND TLM RECEPTION CONTINUED FROM DOY 038 STN MANNED UNTIL LOS 1HR CONT STN MANNED AT AOS 1HR RECEIVE AND RECORD TLM CONTINUED FROM DOY 038 VILSPA ASYNC TLM TO BSSS AT ESOC PRIME GROUND STATION REDU PRIME OCC FOR TLM TC REMOTE MONITORING RANGING SVT WITH CANNES PSR REQD MMNCTRA B MMCSA B REQD ISDN OPEN CLOSE ON REQ MCR TO BE USED FOR VIDEO SHOOTINGS CHECK VL II PER KRU STDMS VALIDITY ERS ON JNCTR B TRANSFER NEW IF RECEIVED CONTINUED FROM DOY 038 VIL II HAS STC MCP START U L ON REQUEST MCT 09 10 BCT 18 50 RECONFIGURE FOR HISPASAT Figure 10 9 Mission List Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 120 10 6 Change to Scheduled Operations Sponsor TOS ONF Purpose To define the actions to be taken in order to change the currently active operations schedule Applicability The necessity to change the operations schedule normally originates either from a new requirement by the Spacecraft Systems Engineer Spacecraft Controller or from a failure of one of the network stations to complete a certain operation The Scheduling Office is responsible for re sch
57. CSMI shall be raised by the appropriate section Each CSMI shall at least contain the information in the paragraphs below Heading The following information shall be provided in the Heading The system to be modified e Originator and date of the CSMI e Authorisation of TOS ON and TOS GS e A brief description of the purpose of the modification e Identification of the CMODREQ originator Pre Requisites The following points shall at least be addressed e Identification of the sites affected by the modification e Identification of the documentation affected by the modification Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 147 e Time required for implementation of the modification e Responsibility for implementing the modification either by ESOC or the site involved Date by which implementation of the modification is required to be complete e Any pre requisites necessary prior to implementation of the modification e Identification of the need for a MOD kit e Identification of the need for a work schedule e Identification of the need for tests prior to implementation of the modification e Identification of the need for tests following implementation of the modification Modification Instructions This comprises the main modification instruction and shall be completed with the following information e A brief description of th
58. ENT APPROVAL Doc Title ESTRACK Operations Manual Volume 2 Issue Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev Date 31 March 2000 Page DISTRIBUTION LIST H TOS OF H TOS ON H TOS ONF H TOS ONN H TOS ONC H TOS ONS Ground Facilities Control Centre Scheduling Office Operations Supervisor Cluster DCA ERS DCA Envisat DCA XMM DCA Huygens DCR Mission OMs TOS ONN Library Perth Operations Perth Australia Kourou Operations Kourou French Guiana Villafranca Operations Villafranca Spain Redu Operations Redu Belgium Kiruna Operations Kiruna Sweden Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page ABSTRACT Volume 2 of the ESTRACK Operations Manual EOM presents the basic procedures that govern operations and maintenance of ground facilities required for the operation of spacecraft and the exploitation of their payloads These procedures are presented under the following headings e Ground Facilities Operational Procedures e Voice Communications Procedures e Operational Message Procedures e Ground Station Operational Procedures e General Operations Control Procedures e Communication Systems Procedures e Scheduling Procedures e Maintenance amp Logistics Procedures e Contingency Operations Procedures e Safety amp Security Operational Procedures In addition the EOM describes the operations and maintenance
59. ERRE RIS 55 OMS 11 Message for Spacecraft Activities esses 57 OMS 11 Message for Maintenance Activities Front 22142222 58 OMS 11 Message for Maintenance Activities 59 OMS 20 Pass ET 62 OMS 24 Operations Failure Report 65 OMS 26 Status Change Report Failure ese aod eto i Ie Marte bib set ota pee ixi epe 69 OMS 26 Status Change Report Upgrading acu qe ete ettet i teca oppidu 70 OCC Los Book Format o uoce teras Rive 8l Operational Scheduling Request OS 108 World Map with Station Predictions Wimpy Front Dage 8 111 Wimpy Example World Map 112 Master Schedule Front Sheet 114 Master Schedule Spacecraft ER 115 Master Schedule Facilities E 116 OCC Workstation E 117 Chronological List f i eoa oet at addo 118 Mission 119 Unit History Card UHC Front Side 131 Unit History Card UHC Reverse 106 132 MODREQ Form ESTRACK Form 027 1 140 hardware Fallure Repoft 151 ESTRACK OCC Anomaly Report EAR Form 153 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS E
60. ESOC TOS ONF we ESTRACK Operations Manual Volume 2 Network Control Procedures DTOS ESTR OPS OM 1001 TOS ONF Issue 7 Revision 0 31 March 2000 European Space Agency eom_vol2 doc Agence spatiale europ enne ESOC Robert Bosch Strasse 5 64293 Darmstadt Germany Tel 49 6151 90 0 Fax 49 6151 90 495 Doc Title ESTRACK Operations Manual Volume 2 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Date 31 March 2000 Tao 84 11 08 84 12 01 5 ODC 9 86 12 18 5 ODC 10 89 06 01 5 ODC 11 CHANGE RECORD SHEET Page Para affected See ODCs See ODCs See ODCs See ODC See ODC See ODC See ODC See ODC See ODC See ODC See ODC See ODC See ODC Retype to Philips Includes all previous ODCs Update to Section 2 date to Sub Section 4 11 2 Update to Section2 1 and 4 pdate to Section 4 Distribution List Amendment Change Record and Contents Update to Section 1 Amendment Change Record Glossary and Contents Complete revision restructure and reformat revision restructure Complete revision restructure and reformat reformat Issue 7 Rev 0 Page ii Associated Approval CR No Authority ODC 001 009 ODC 001 007 ODC 1 ODC 2 ODC 6 ODC 10 MJB MF Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page iii DOCUM
61. F e NCTRS TOS ONF Second and Third Line Maintenance e OCC facilities excluding computers TOS ONF e Computers and Operating Systems TOS ONC e Computer Software ADM GC e Communications LAN and WAN TOS ONC e Station Equipment excl LAN WAN TOS ONN e Station Intercom TOS ONF Within ESOC the OCC Maintenance Procedures document DTOS GF PR 1001 TOS ONF presents the preventive maintenance procedures to be followed to maintain the OCC equipment excluding computer equipment Corrective maintenance and calibration procedures are presented in the appropriate manufacturer s manuals Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 123 At the ESTRACK sites the operations contractors at each location are responsible for ensuring that equipment within their areas of responsibility is operated in accordance with EOM policies and procedures and that all facilities are maintained at a high level of reliability and operational readiness The volume of the ETMM appropriate for each site presents the procedures to be followed to support the on site equipment 11 1 2 Hardware Software Modification Procedures These procedures define how modifications may be requested and implemented in the ESTRACK ground station and remote ground station monitoring and control equipment installations The following procedural steps shall be applied to hardware software
62. G CLU ERS2 ERS2 ERS2 ERS2 ECS4 Y IKKI K Y Y Y KI KKK KK K IKKI KK K KKK K K RECEIVE AND RECORD TLM CONTINUED FROM DOY 038 CONTINUED FROM DOY 038 CONTINUED FROM DOY 038 STN MANNED UNTIL LOS 1HR CHECK VL II PER KRU STDMS VALIDITY ERS ON JNCTR B TRANSFER NEW IF RECEIVED S BAND TLM RECEPTION TIME SHARING WITH ERS 2 TIME SHARING WITH ERS 1 VILSPA ASYNC TLM TO BSSS AT ESOC PRIME GROUND STATION REDU PRIME OCC FOR TLM TC REMOTE MONITORING RANGING SHF RANGING SHF RANGING RECEIVE AND RECORD TLM CONTINUED FROM DOY 038 SHF RANGING SHF RANGING SVT WITH CANNES PSR REQD MMNCTRA B MMCSA B REQD ISDN OPEN CLOSE ON REQ LIT ESOC IABG DORNIER OPEN CLOSE ISDN ON REQ CDCS CNCTRS REQD VIL II HAS STC MCP START U L ON REQUEST CONTINUED FROM DOY 038 MCR TO BE USED FOR VIDEO SHOOTINGS CONTINUED FROM DOY 038 STN MANNED UNTIL LOS 1HR VIL II HAS STC MCP START U L ON REQUEST SHF RANGING SHF RANGING MCT 09 10 BCT 18 50 RECONFIGURE FOR HISPASAT CRITICAL OPERATIONS STN CONTROL STC II MCP CRITICAL OPERATIONS STN CONTROL STC II MCP CRITICAL OPERATIONS STN CONTROL STC II MCP CRITICAL OPERATIONS STN CONTROL STC II MCP SHF RANGING Figure 10 8 Chronological List of Events Doc Title Doc Ref Date ESTRACK Operations Manual Volume 2 DTOS ESTR OPS OM 1001 TOS
63. NETWORK Ground Operations Manager OM Maintenance MAINTENANCE Network Operations Manager NOM Network Support NETWORK SUPPORT Project Support Team PROJECT Scheduling Officer SCHEDULING Shift Co ordinator SHIFT COORD Software Co ordinator SOFTWARE CO ORDINATOR Software Support SOFTWARE SUPPORT Spacecraft Controller SPACON Spacecraft Operations Manager SOM Spacecraft Operations Engineer SOE Spacecraft Systems Engineer SYSTEMS 5 2 7 Call Types 5 2 7 1 Complete Calls General A Complete Call shall be used to announce and identify the parties and or stations required for a voice conversation under the following conditions During the establishment of the initial contact between parties station During adverse circuit operating conditions When an acknowledgement of a message is required Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 43 External Voice Circuits A Complete Call on an external voice circuit comprises the name of the called party followed by the name of the calling party To establish initial contact both calling and called parties shall be identified Example NETWORK REDU REDU NETWORK Internal Voice Loops Calls made between positions of an internal intercom system consisting of several voice loops require that the loop used to place a call must be identified
64. Network LAN and Wide Area Network WAN communications equipment including OPSNET firewalls e Site Services Help Desk for telephone system and public fax machines and for the building infrastructure heating air conditioning mains power supply water and toilets of the OCC e OCC Maintenance for other technical systems and equipment deployed to the OCC control and support rooms e Communication Service Providers for leased lines ISDN access lines and other rented communication services e Appropriate software maintenance staff 2 3 Ground Station Equipment Maintenance Policy 2 3 1 General Two sections of the ESA Ground Facilities Operations Division TOS ON located at ESOC are responsible for the support of ground station and OCC operational facilities These are e Ground Facilities Operations Section TOS ONF responsible for all equipment with the exception of data communications equipment and for the operation of the facilities e Communications and Computers Section TOS ONC responsible for all communications facilities at ESOC and at ESTRACK stations The basic structure and responsibilities are shown in Figure 3 1 The operations contractors at each location are responsible for ensuring that equipment within their areas of responsibility is operated in accordance with EOM policies and procedures and that all facilities are maintained at a high level of reliability and operational readiness Doc Tit
65. Network Data Interface Units NDIU deployed to ground stations of other agencies to launch sites or during Listen in Tests and System Verification Tests to Assembly Integration and Verification AIV sites Configure all logical data links needed to interconnect the respective mission control system and the required ground station or NDIU equipment continuously monitor the status of these links and alert the Shift Co ordinator in case of observed anomalies Verify through pre pass ranging calibrations telecommand test transmissions and TM Data Flow Tests proper configuration of data sources and sinks and the associated communications links Provide mission control and or spacecraft engineers with pre pass ground station and OPSNET status reports provide real time updates in case status changes affect or may affect spacecraft or payload operations convey such reports via the appropriate Intercom voice loop Verify correct ground station and NDIU configurations and performances during passes or tests Operate the OPSNET execute reconfigurations if and as required in accordance with applicable procedures impose upon network users measures of traffic policing as needed and advise them on corresponding service restrictions in case of a total loss of data and or voice communications with an ESTRACK stations science operations centre or external facility implement approved service recovery procedures Quickly respond to any anomaly rep
66. OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 73 7 1 1 Pre Pass Activities Ground stations shall normally start preparing for a pass approximately 60 minutes prior to AOS time However prior to this time the Ground Station shall check that sufficient Standard Tracking Data Messages STDM are available to cover the complete pass Table 7 1 provides a guideline for activities STEP ACTIVITY 1 NETWORK establishes voice contact Pre pass briefing confirmation of schedule Time Offset Value TOV Polarisation Transponder status etc Start equipment configuration initially for ranging calibration and DFTs if required 2 Advise NETWORK that the station is ready to carry out a ranging calibration with the antenna pointing to a safe position 3 Configure station for Long Loop TLM test Set up for PSS simulated TLM as instructed by NETWORK for a DFT see Section 4 3 4 Pre pass tasks completed Test loops removed Ensure that any changed polarisations are selected as defined in the briefing Ready for AOS Ensure that Monitored Variables List MVL data is being retrieved by Network 5 Start AGC recording using strip chart recorder and SATT if available One operator ready for antenna control Second operator ready for the receivers and voice liaison Table 7 1 Typical Pre Pass Chronology Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS
67. ONF 31 March 2000 Issue 7 Rev 0 Page 119 MISSION LIST FOR DOY 39 AT ALL STATION S ON THE 08 02 2000 START END ISSUED ON 07 02 2000 AT 14 422 MESSAGE NO 34903 MISSION STATION HH MM SS HH MM SS RNG REMARKS CLU ECS4 ECS4 ECS4 ECS4 ECS4 ECS4 ECS4 ERS1 ERS2 ERS2 ERS2 ERS2 ERS2 ERS2 ERS2 EUTE HIS HIS IMP8 MARB MSG PR STDM RED PER PER RED VIL VIL DAR DAR DAR K93 VL2 PER 07 00 00 00 45 00 04 45 00 08 45 00 12 45 00 14 00 00 16 45 00 20 45 00 00 00 00 00 00 00 10 05 00 11 45 00 13 36 00 15 17 00 21 22 00 23 02 00 00 00 00 00 00 00 19 50 00 00 00 00 00 00 00 00 00 00 06 00 00 07 30 00 00 00 00 00 00 00 07 23 00 09 10 00 21 00 00 00 55 00 04 55 00 08 55 00 12 55 00 15 00 00 16 55 00 20 55 00 24 00 00 24 00 00 10 19 00 11 59 00 13 51 00 15 28 00 21 36 00 23 16 00 24 00 00 08 10 00 24 00 00 04 24 00 24 00 00 24 00 00 17 00 00 16 15 00 24 00 00 07 30 00 08 12 00 18 50 00 KIII K K ri KI KK K K KK K K KKK I KKKK I KKKK KK LIT ESOC IABG DORNIER OPEN CLOSE ISDN ON REQ CDCS CNCTRS REQD SHF RANGING SHF RANGING SHF RANGING SHF RANGING STC EXERCISE INCLUDING USE OF TC 2 START ONLY ON S CO ORD AUTHORISATION SHF RANGING SHF RANGING TIME SHARING WITH ERS 2 TIME SHARING WITH ERS 1 CRITICAL OPERATIONS STN CONTROL STC II M
68. Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 9 Stations wishing to schedule a special maintenance task shall make such requests to SCHEDULING ESOC and give the estimated time by which the station will be operational For requests within 24 hours the request is to the Shift Co ordinator OCC ESOC Stations shall report the completion of scheduled maintenance to the Shift Co ordinator and to SCHEDULING ESOC This policy applies to all stations during defined operational activity periods During non operational periods any long duration major maintenance tasks shall be co ordinated with TOS ON 2 2 ESOC OCC Equipment Maintenance Policy ESOC OCC Maintenance Procedures are defined and presented in DTOS GF PR 1001 TOS ONF Maintenance tasks assigned to GFCC personnel are generally restricted to Ist Line as defined above Such tasks include activation of available and pre configured back up facilities or through the restoration of essential services by a re assignment of system resources Trouble shooting the results of which could accelerate the process of fault isolation and thus contribute to a reduction of downtimes should be carried out as time and workload permit 2nd Line Maintenance is provided through the entities listed below e Operations Support Centre OSC for mission control and NCTRS systems hardware workstations operational PCs and printers Local Area
69. QS6sa nnne 13 page 1 Audi 04 FEB 2000 Tei fax 381 VAN 32 61 229511 lo fm 32 61 229544 from de REDU Operations le if urgent wi NETWORK ESOC NETEVAL SCHEDULING ESOC ubject objet OMS 26 00 003 FAILURE a REDUBE b REDU VHF FACILITIES 1 1 2 SERVO SUBSYSTEM ON TM4 4 BRAKE CLAMPED X SERVO RED e YELLOW f 04 1930z FEB 00 g YES h ASAP i IMP 8 TRACKING BY TMS j OMS 24 DOY 035 2200z k NONE END 04 2230z FEB 00 ured lerepean Space Agony Agomo spariulo esrop onae Station Redu Redu Station OMB 26 failure dos 6090 Rede staut ey Figure 6 10 OMS 26 Status Change Report Failure Doc Title Doc Ref Date ESTRACK Operations Manual Volume 2 Issue 7 DTOS ESTR OPS OM 1001 TOS ONF Rev 0 31 March 2000 Page 70 FAX QGesa soe 5 fet 754 dote dote 07 FEB 2000 mid Fax 395 poge page a from de REDU Operations 32 61 229511 32 61 229544 viso visa e mail mail lo NETWORK ESOC n fax dest urgent urgent copy eopio NETEVAL SCHEDULING ESOC subject objot OMS 26 00 004 UPGRADING a REDUBE b REDU VHF FACILITIES 1 1 2 c SERVO SUBSYSTEM ON TM 4 d OMS 26 99 003 e GREEN f 07 1230z FEB 2000 g X AXIS BRAKE COIL REPLACED h NONE END 07 1300z FEB 00 ured European Space Agency Agence spatiale please Station Redu Redu Station OMS 26 upptade doe 6890 Redu Belgique Te
70. RACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 23 e Devise and in concurrence with the Agency s Technical Officer introduce and maintain suitable automatic scheduling tools 3 3 6 OCC Maintenance The personnel responsible for OCC Maintenance shall report through their team leader to H TOS ONF or a nominated deputy acting as the relevant Agency Domain Officer These personnel shall undertake preventive and corrective maintenance activities of all OCC equipment assigned to their responsibility along with equipment modifications installations and removals mechanical integration of equipment in consoles and racks and calibration of measuring devices and test tools OCC Maintenance duties include e Identify equipment failures isolate the cause of such failures and repair the affected equipment e Evaluate all relevant functionality and subsequently return the respective system sub system component standalone equipment back to operational status if and when applicable co ordinate related activities with other functional entities in house or at remote sites and co operate with these in accomplishing the work e Liaise with equipment manufacturers or their local representatives in case a corresponding support is required advise the responsible Agency domain manager on such actions e Produce a maintenance report for each and every corrective maintenance action carri
71. SOC Modifications After embodiment of authorised modifications a report shall be submitted stating e Time and manpower used in implementation e Result of post modification tests Documentation has been updated accordingly including history cards e Any local comments All modification tasks use the MAR procedure Calibration Calibration activities are recorded using a dedicated web based application Details of the use of this application ESOC Inspection Measuring and Test Equipment IMTE are given in QMS ESOC INFR PR 2200 TOS Calibration of Inspection Measuring and Test Equipment 2 3 4 Testing Testing of ground facilities falls into three distinct groups e Testing new facilities e Testing existing facilities for new missions e Routine testing 2 3 4 1 Testing New Facilities This group of tests covers all newly acquired or modified hardware and or software Three types of test are included e Engineering Acceptance Test EAT e Software Acceptance Test SAT e Operational Validation Test OVT Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 12 Engineering Acceptance Test All new or modified hardware undergoes rigorous EATs for acceptance by ESOC from the contractor Any associated system software is included as an integral part of the function of the hardware Responsibility The ESOC department procu
72. SOC liaison use A line fault report shall not be considered completed until a fault number has been allocated to it by the carrier This denotes acceptance of responsibility to repair the faulty line The fault shall be logged at both the station and at ESOC Prevention of the Use of Faulty Lines The Shift Co ordinator or his delegate at ESOC and station personnel will take all precautions necessary to ensure that faulty lines are not used for operational purposes The carrier shall be free to use a faulty line at their discretion and undisturbed until its return to the user for operational use Return of a Restored Line The carrier will notify the Shift Co ordinator or his delegate at ESOC or station personnel at a station of the restoration of a line They will enter time and relevant remarks into the console and fault logbooks and perform the necessary checks to ensure the line has regained operational status A reason for outage RFO should be obtained as soon as possible The Shift Co ordinator will notify the remote station of the time of restoration and the reason for the outage Follow Up On Un Restored Line Shift Co ordinator station personnel will check with the carrier fault reporting point if a faulty line has not been returned within reasonable time Lines found apparently restored but not having been reported as having been restored should be subject to an enquiry to the carrier fault reporting point to determine the ex
73. STR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page xii GLOSSARY OF TERMS Automatic Gain Control Assembly Integration and Verification Acquisition of Signal Communications Control Area Configuration Control Board Communication Configuration Station Dossier Countdown Control Unit Compact Disk Read Only Memory Configuration Items Corrective Maintenance Dedicated Control Room Data Flow Test Day of Year Date Time Group ESTRACK Anomaly Report Engineering Acceptance Test Electrical Ground Support Equipment ESTRACK Modification Instruction ESTRACK Operations Manual Electronically Programmable Read Only Memory European Space Operations Centre ESTRACK ESA Tracking network ESTRACK Test amp Maintenance Manual Flight Control Confidence Test Front end Controller Ground Facilities Control Centre Ground Facilities Routine Remote Operations Manual Greenwich Mean Time Ground Operations Manager Global Positioning System High Definition Video Signal Distribution System Integrated Services Digital Network Integrated Switching System Job Control Number Local Area Network Launch and Early Operations Listen In Test Loss of Signal Line Replaceable Unit Monitoring amp Control Maintenance Activities Report Maintenance Activities Report Control Programme Modification Control Board Main Control Room Mission Control System Main Equipment Room Modification Request Mission Readiness Test Mean Time B
74. STRT MRT Simulation SIM In a similar way to SUPPORT coding is used to identify mission support activities for simulated passes instead of the SUP code Example 1122 STRT SIM RF Exception RFX Any occurrences of a station radiating with the antenna below 5 elevation angle are entered with the time and duration of the event Failure FLR Any equipment or operational failures are entered in the chronological list with times of STRT and STOP Example 0420 STRT FLR CMD 0510 STOP FLR CMD Remarks RMK Any anomalies noted or any equipment or operational failures should have details entered under at the end of the message RMKs are entered after the last chronological entry of STOP SUP Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 51 6 2 Message Handling Sponsor TOS ONF Purpose The purpose of the procedure is to define responsibilities for operational message handling and associated actions in the MCR DCRs Applicability Distribution of OMS messages shall be the responsibility of NETWORK NETWORK and SPACON shall be responsible for logging and filing the operational messages It is the responsibility of addressees to initiate request s for re runs of corrected copies when necessary Participation NETWORK Ground Facilities Operator Shift Co ordinator SPACON SCHEDULING Ground Stations Procedure Ope
75. TOS ESTR OPS OM 1001 TOS ONF Rev 31 March 2000 Page PUE Country Telefax No X 25 FAX 1495 nication Administration Use ONLY SE Tp REDUBE o 0032 61229544 X 25 FAX 5297 12 15 00 17 53 00 Y RECEIVE AND RECORD 22 40 00 RECEIVE AND RECORD 16 30 00 21 31 00 RECEIVE AND RECORD TLM 18 09 00 23 00 00 RECEIVE AND RECORD TLM 19 33 00 24 00 00 RECEIVE AND RECORD TLM CONT 00 00 00 00 21 00 H RECEIVE AND RECORD TLM CONTINUED FROM DOY 20 42 00 24 00 00 Y RECEIVE AND RECORD CONT 00 00 00 01 38 00 RECEIVE AND RECORD CONTINUED FROM DOY 036 CONTINUED ON THE NEXT PAGE Signature of originator BSG CTC Authorised by Page 1 Figure 6 5 OMS 11 Message for Spacecraft Activities 57 Doc Title ESTRACK Operations Manual Volume 2 Issue Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev Date 31 March 2000 Page ESOC Message Form From Scheduling ESOC FAX Germany 6151 903934 X 25 FAX 1495 Div Dept Tel No ECNOD Germany 6151 902372 Country SPAIN 00349 181 31164 X 25 FAX 2495 REDU BELGIUM 0032 612 29544 X 25 FAX 5297 For Communication Administration Use ONLY Eo pe Dm 2 RED Telefax No Info J FAV NETWORK 361 00 00 00 24 00 00 EX IUE S BAND ANT CLUSTER
76. YNACORD Audio equipment installed in the GOM console in the MCR enables the selection and input to an audio mixer amplifier of an internal or an external voice loop Other inputs to the mixer amplifier may be provided from a PR microphone a LAN tuner or a video recorder The output signals of this amplifier can be supplied to the intercom system or the audio video production centre for conference rooms in Building H Video distribution control panels enable the selection of a variety of video input signals for any of the six available BARCO 801 back projectors Four preview monitors enable monitoring of the available inputs Operation of this system is simple no procedures need to be specified Three opto mechanical slide projectors can be remotely selected for back projection on one of three large screens Operation of this system is simple no procedures need to be specified Each projector can be loaded with up to 99 slides in a carousel Additional projectors are installed in the ERS DCR and the Huygens EGSE room Participation Any users Procedure A schematic diagram of the audio visual workstation at the GOM position is shown at Figure 4 1 To enable loop monitoring e g loop to be monitored by CONI e Ensure that DYNACORD amp power is OFF e Set all IN and OUTPUT controls on the DYNACORD amp to minimum e Ensure all loops on Public Relations PR Intercom are de selected e Select the loop carrying the conversation to b
77. act time of line restoration and the RFO Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 103 9 9 Network Management Procedures Sponsor TOS ONC Purpose To define the master reference for OPSNET network management procedures Applicability The Netrix network management system is used to monitor and control the OPSNET including all links nodes hubs and routers in the ESTRACK operational network Participation NETWORK Shift Co ordinator Ground Facilities Operator Comms M amp O Procedure Operation of the Netrix network management system shall be undertaken in accordance with the procedures and guidelines presented in the Netrix NMS User s Guide and associated manuals Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 104 10 SCHEDULING PROCEDURES 10 1 Introduction This section covers the policies governing the scheduling of the European Space Tracking Network ESTRACK and ESOC facilities and the recording of status messages for ESTRACK and the OCC at ESOC These activities are performed by the Scheduling Office which forms part of the Mission Operations Department TOS O at ESOC ESTRACK stations shall submit status reports whenever the status of a station changes The on station maintenance teams shall however exercise their own judgement at the poin
78. anager is established during mission preparations Mission Readiness Tests Launch and Early Operations and during the first few days of spacecraft commissioning and or routine mission operations It may be re established during spacecraft emergency or critical contingency operations Whilst the post is established the GOM reports to the Mission Director The GOM task description includes e Preparation test and verification of the functions to be provided by relevant ESTRACK ground stations ground stations of other participating agencies the ground communications network the mission control systems and other ground facilities e Preparation of the Network Operations Procedures applicable to the mission Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 19 e Support in the verification of the Flight Dynamics systems e Provision of advice to GFCC and Scheduling Office staff on the specifics of the mission as far as relevant to the scope of tasks allocated to them e Verification if necessary through training sessions that all Shift Co ordinators and Ground Facilities Operators are familiar with the mission specifics understand the Network Operations Procedures relevant to the given mission and their scope of tasks know how to operate the GFCC ground stations and OPSNET systems sub systems equipment in line with the above and are aware of all mission
79. and controlled and announced by the OD Full Area Restrictions During Dress Rehearsals and from L 1 day onwards the operations areas shall be restricted to those personnel in possession of valid mission badges Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 79 Duration Of Area Restrictions From L until the OD declares entry into routine mission phase i e from the end of full area restrictions until either of these phases begin limited restrictions shall remain in force The duration of this period is mission dependent As from the beginning of routine phase Area Supervisors shall not permit general access to operational areas by personnel having no operational reasons for entering Badge Rules 1 Provision of Entry Permits to Operational Areas Upon entry into force of limited area restrictions the OD shall consult all ESOC Departments in order to establish a list of personnel requiring access to restricted areas Nominated personnel will each receive an entry badge which must be shown to the Guard who shall authorise entry to the appropriate areas of the OCC 2 Design and Manufacture of Entry Badges The Mission Operations Department TOS O in consultation with the OD shall be responsible for the design and manufacture of entry badges which may vary according to the requirements of a particular mission After approval by the OD badges shall
80. ant documentation for each mission Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 106 10 2 Status Change Recording Procedures Sponsor TOS ONF Purpose The objective of status procedures is to ensure that all changes of status within ESTRACK and the OCC are recorded to allow an assessment of the ESTRACK network to be made at any time Applicability An OMS 26 message shall be submitted when failures of operational equipment occur or for an upgrading of equipment status from RED to YELLOW or GREEN or from YELLOW to GREEN Participation Ground Station or area reporting change of status NETWORK Shift Co ordinator and Ground Facilities Operator NETEVAL SCHEDULING Procedure Upon receipt of an OMS 26 message SCHEDULING shall record in a dedicated folder file provided for the purpose e Data Time Group of the message OMS 26 number e Details of system affected e Status of the system Outstanding OMS 26 messages shall be retained in a file until cleared by an upgrading OMS 26 after which both upgrading and downgrading OMS 26s shall no longer be retained Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 107 10 3 Facilities Scheduling Procedures Sponsor TOS ONF Purpose The purpose of all scheduling procedures is to arrange a series of tasks in an
81. art stop ranging instruction in an OMS 11 indicates not the length of a ranging measurement defined in the NOP but periods in which several ranging measurements may be made and at which time any ranging must cease due to possible conflicts Doppler Tracking DOP The required Doppler tasks would be normally set up via the control centre so any STRT DOP indicates the readiness time on station for such activities Recording REC Depending on the mission this could be digital analogue or STC tape recording defined in the NOP For analogue tapes the OMS 20 will specify the tape numbers Example STRT REC TAPE 0020 01 or 0947 STRT PBK TLM Playback PBK Depending on the mission this could be STC or tape telemetry data playback or tracking data Example 0730 STRT PBK DOP or 0947 STRT PBK TLM Payload Test Laboratory PTL Where necessary PTL tests are listed as follows Example 1249 STRT PTL TEST 04 Data Transmission DTX Data transmission being the normal mode of operation is not scheduled or reported but this code is used for remarks or failures Example RMK NO DTX or 2041 STRT FLR DTX or 2049 STOP FLR DTX or RMK FLR DTX DUE TO LINE OUTAGE Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 50 Mission Readiness Test MRT MRTs are scheduled and reported as mission support activities and the coding is used accordingly Example 1227
82. ations The machines can be connected to dedicated lines they are however switchable to the Public Switched Telephone Network PSTN Dedicated Facsimile links are in operation between e ESA Headquarters Paris France ESTEC Noordwijk The Netherlands e ESOC Darmstadt Germany ESRIN Frascati Italy e FUCINO Italy e MOSCOW IKI USSR Dial Up operation via the PSTN Public Switched Telephone Network is available at all ESA Stations Stations can transmit to any other ESA Station ESOC or other PSTN subscribers Most facsimile transceivers operated by ESA transmit and receive using the ITU T Group 3 and Group 4 Standard protocol and adjust automatically according to the protocol by which they have been contacted Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 91 The facsimile transceivers are capable of transmitting information of DIN 5 and DIN 4 sizes or between these measurements e Din A5 a 148 x 210 mm e Din A4a 210 x 297 mm Paper exceeding DIN 4 size therefore cannot be accepted for facsimile transmission All colours with differing results are suitable for facsimile transmission and will be reproduced in black and white The only colour which has less contrast when reproduced is yellow Operating Procedures The required standards for transmission of messages documents or graphic information by facsimile are 1 M
83. authority to refuse to accept the procedure until ratified by H TOS ONF himself However this authority should be exercised only in exceptional circumstances where the Operations Supervisor or Shift Coordinator believes that the changes require a controlled validation or cannot be implemented safely until after a period of familiarisation for the staff who will undertake this procedure As soon as is practicable but always within one month of the initial issue a draft procedure shall either be deleted from use or formally released as an amendment to the subject document Once formally released all copies of the subject document shall be amended Once a formal amendment to an operational document has been released the Operations Supervisor is responsible for ensuring that all network operations staff have read and understood the amendment and have signed the GFCC READ amp SIGN file accordingly Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 88 9 COMMUNICATION SYSTEMS PROCEDURES 9 1 Introduction Overall responsibility for communications system planning and maintenance lies with the Head of Computers and Communications Section H TOS ONC Operation of the system and First Line maintenance is within the responsibility of H TOS ONF and is undertaken in accordance with high level operating procedures provided by TOS ONC The following paragraphs present
84. b d 9 h 1 Description Coax connectors Part Number 1 ONC 50 Ohm back to back F F R 142704 2 BNC 50 Ohm back to back M M R 142703 3 Connector for cable RG58C U UG 1785 U 4 Connector for cable RG223 U UG 1786 U Manufacturer Radiall Quantity 25 of each Fitted in Sub system General use Previous Spares Request Nil ESOC Stores Number 1 010571 2 010570 3 008183 4 008184 Relevant Technician Mr J Smith Remarks Example 3 Urgent Request Renewal of stock Subject Spares Request 99 030 Urgent a b d f g h i Description Part Number Manufacturer Quantity Fitted in Sub system Previous Spares Request ESOC Stores Number Relevant Technician Remarks Locking Plate 6 0216 26 1 0027 MWM 2 No Break Set 2 Fly Wheel Shaft 99 023 Nil Mr C Jones Fly Wheel Bearings Housing Replacement OMS 26 03 15 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 136 11 5 Requests for Repair of Defective Items Sponsor TOS ONF Purpose This procedure defines the steps involved in a repair request from Ground Station Applicability Remote stations having defective units modules or cards beyond the capability of local repair may send a repair request to ESOC who then defines the action to be taken If a replacement spare is requested due to the time required to repair of a defect
85. c For hardware any relevant components shall be collected for a Mod Kit In either case all relevant system or operational documentation updates shall be prepared by the appropriate engineers and the complete modification package assembled and distributed to the applicable sites by TOS ON together with the completed modification instructions Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 125 In many cases the implementation of modifications may impact on other areas this shall be co ordinated before an EMI is issued thus careful scheduling may be necessary before implementation This shall be noted on the EMI and the applicable site shall notify TOS ON when all the components for implementing a modification have been received TOS ON shall then arrange a suitable schedule to suit all affected parties Modification Tests After implementation the modified system shall be subjected to the tests defined in the EMI The results of the tests shall be recorded on an Acceptance Test Certificate In many cases it may be necessary or advisable to test the system prior to modification in case some little used facility is defective and not noticed For completeness a copy of the test certificate shall be returned to TOS ON for filing together with all previous stages of the original MODREQ and other associated correspondence etc 11 1 3 Stock Control All sto
86. c Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 77 7 2 Strip Chart Recording Procedures Sponsor TOS ONN Purpose This procedure identifies the activities to be performed to produce a hard copy record of selected signal levels Applicability Strip chart recordings are only required for special operations They are usually limited to records of down link signal levels during LEOP operations or for special investigations as requested from the OCC For stations with a SATT capability this procedure will only be required as a backup in case SATT is unavailable Participation Ground Stations Procedure To record down link levels the signal can be selected from the appropriate polarisation on one or more of the following depending on received signal noise e From the 70 MHz signal with a power meter e From the Tracking Receiver AGC e From the Telemetry Receiver AGC Periodically outside of the recording period a calibration should be made using the RF long loop with steps of 5 dB around the nominal signal level range This calibration plot should be marked at each step with the equivalent absolute signal levels at the antenna Plots are to be clearly identified with e Chart direction e Source on each track Date time at start and end e Spacecraft A suitable readable time marker should also be recorded For long duration reco
87. completed If necessary in case of no on board lock may request another sweep During The Pass e Monitor antenna pointing deviations in predictions Apply TOV if required and inform NETWORK of TOV applied Monitor TLM quality e Monitor uplink performance e Monitor ranging performance e Monitor AGC levels and report values as requested e Log all local activities e Stop uplink when advised or at permitted elevation Note that stopping uplink means RF off and selecting dummy load to prevent any spurious radiation Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 75 e Advise the OCC that the antenna is approaching the uplink elevation limit with a 5 minute heads up warning Advise the OCC at LOS Note The following shall not be performed during an operation e Never uplink without authorisation Do not perform any equipment tests without authorisation e Do not leave the operational position unmanned e Never have simulated data on line without NETWORK instruction 7 1 3 Post Pass Activities e Reset equipment to a standby condition to avoid test data being on line but only when authorised by the OCC e Compile pass report OMS 20 for each individual pass 7 1 4 Uplink Activities The following procedures will be used to control the uplink operations at a station Starting Uplink e NETWORK shall ensure tha
88. cy operations Title Maint May be undertaken by Level NMS Mains Power Failure L1 Ground Facilities Operator NMS Hang up L1 Ground Facilities Operator ISS Node Power Failure L1 Ground Facilities Operator Connector Module Loop Failure L2 Comms M amp O Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 96 9 5 Operating procedures for VILLAFRANCA communications links Sponsor TOS ONC Purpose An ISDN basic rate connection is installed at the Villafranca station enabling dial up ISDN connections to be established between Villafranca and ESOC This ISDN connections will provide a back up capability for the 64 Kbps leased line currently connecting Villafranca and ESOC Applicability The following procedures describes how to activate ISDN back up when a leased line fails and how to restore normal operation once the leased line capability has been restored Note that e It shall be at the discretion of the Shift Co ordinator to decide if ISDN back up is to be activated Back up for the leased line circuit may be activated or released at any time e Back up for a leased line circuit may be activated at any time without affecting the leased circuit Participation Ground Facilities Operator Shift Co ordinator Comms M amp O Procedure Nominal Set Up A terrestrial 64 kbps leased circuits 081 2 DAR 2 connect the Villafra
89. d Facilities Control team on duty The Shift Co ordinator is the leader of the team maintaining all necessary routine interfaces with spacecraft and mission engineers science operations and science data centres external organisations the OSC and other support entities in house On all technical and operational matters the Shift Co ordinator reports to the GOM whilst the GOM position is manned During critical ground segment operations the Shift Co ordinator assumes the role of GOM until a nominated GOM takes over During routine mission operations the shift co ordinator reports to the Operations Supervisor or if an urgent mission support related Agency decision is required outside normal working hours to H TOS ONF or a nominated deputy The Shift Co ordinator s task description includes e Execute all scheduled support activities co ordinate and supervise the execution of non scheduled activities Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 20 e Liaise with spacecraft and mission operations engineers as well as staff on duty at the Operations Support Centre OSC and other support units to establish and continuously maintain a comprehensive overview on the availability of and the demand for utilisation of resources provided by the ground segment facilities e Perform real time scheduling of ground stations OCC and or OPSNET facilities as required e
90. d Facilities Remote Routine Operations Manual GFRROM which provides more detail and therefore takes precedence over any high level procedures described in the EOM Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 27 4 2 Pass Procedures Remote Operations Sponsor 5 Purpose To define the general activities to be carried out at the GFCC associated with supporting remote station operations Applicability All missions in their Routine phase with Ground Stations being operated from the GFCC Participation NETWORK Shift Co ordinator Ground Facilities Operator Operations Supervisor Procedure e The shall be staffed around the clock throughout the year 24h 7d service coverage e A team comprising a Shift Co ordinator and at least one Ground Facilities Operator shall operate the GFCC and its supporting systems The size of the duty team shall be increased as required to meet the operational tasking under the co ordination of the Operations Supervisor e All routine operational activities shall be undertaken in accordance with the procedures defined in the GFRROM e During LEOP or the commissioning phase of a mission all operational activities shall be undertaken in accordance with the procedures defined in the mission specific NOP In this phase the Ground Stations will normally be manned and operations shall be performed
91. dures Remote Operations 5 eicere 27 4 3 Data Flow Test DFT Configuration Procedures esee 28 4 4 Intercom System Configuration Procedures essen enne enne 29 4 5 ComQGuard Digital Voice Recorder Procedures sss 31 4 6 High Definition Video Signal Distribution System HDVSDS Procedures 32 4 Network Control and Telemetry Routing System NCTRS Procedures 33 4 8 Station Acquisition Test Tools SATT Procedures 34 4 9 Main Control Room Countdown Control Unit Brocedure sees 35 4 10 Audio Visual Equipment Audio Mixer Operating Procedures sess 36 5 VOICE COMMUNICATIONS PROCEDURES egene 38 Dub Introductions o poe ce RUE e e eg 38 5 2 General Guidelines redi uiuit eate ledio e REN d eta ae 38 CONCITIONS a eene 38 SEED Gre NBC 38 2 22 MER 39 24 Ree Ee EEN 39 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page vii 5 2 9 Procedure Wordis eod tbt peo midi ecd anal esci md 40 hA NESCIT E 41 I2 GC INR TED P EA 42 RIAL MESURE E 42 3 2 7 2 Abbreviated EE 43 3 9 Circuit Check Procedures e Doe ope a fentit ist
92. e ID line of any OMS 26 and or OMS 24 issued during the support period Description of any non coded support or operation provided Amplification of any abbreviated remarks appearing in a support line In order to preserve the abbreviated nature of the OMS 20 report the use of the special remarks section should be kept to a minimum consistent with the task of fully reporting the activity The coding used is identical to that used in the OMS 11 and defined in Section 6 1 1 but with more specific information of what happened during an operation In particular any failures are noted under FLR together with any explanations under RMK Similarly any anomalies noted on the spacecraft or the received data should also be reported under RMK Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 64 6 5 Operations Failure Report OMS 24 Sponsor TOS ONN Purpose An OMS 24 Operations Failure Report shall be generated whenever a station fails to carry out a scheduled operation The report shall be transmitted as soon as possible after the failure in order to permit re scheduling of the network when necessary In any case the OMS 24 shall be transmitted within 15 minutes Applicability In the case of remote station operations from ESOC there is no operational team at the station all operational messages are raised as required by the area responsible for remote
93. e OCC Maintenance Procedures Document and in the ESTRACK Test and Maintenance Manual ETMM a volume of which is issued for each station PM tasks for systems subsystems or units are defined for all equipment at each site together with the periodicity of the tasks From this an overall yearly schedule can be established from which a weekly schedule is Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 127 developed with consideration to equipment availability for PM e g operational requirements equipment status etc Each volume of the ETMM specifies the formats of the various record sheets for e Yearly schedule e Weekly maintenance schedule e Daily test and maintenance activities Detailed test results specified format for each test Records of tasks completed and the measured results shall be retained on site and available to NETEVAL upon request A monthly summary shall be prepared identifying the tasks scheduled for that month and for each task e Man hours spent If not done the reason e Any comments This summary shall be included in the monthly station activity report Non Routine Maintenance Maintenance activities in this area are e Corrective maintenance Modification e Support All of these tasks are recorded using Maintenance Activity Report Control Program MAR CP Calibration activities are recorded usin
94. e adequately trained to undertake their duties although this responsibility may be delegated to the Principal Shift Co ordinator Station Maintenance Comms M amp O staff authorisations are provided by the appropriate team leaders or supervisors For routine non mission specific activities staff gain experience and understanding of their tasks and ESOC activities and responsibilities through on the job training OJT supplemented where applicable by formal training for specific equipment and systems such as training on communications hardware and protocol standards For mission specific activities formal training is always given by a member of staff authorised by the Operations Supervisor Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 26 4 GROUND FACILITIES OPERATIONAL PROCEDURES 4 1 Introduction This section presents the high level procedures associated with operating equipment within the GFCC and other operational areas other than communications equipment It therefore defines the scope of the majority of the routine activities to be undertaken by the Ground Facilities Operator With the transition to remote station operations the staff within the have direct responsibility for supporting spacecraft passes during routine mission operations Procedures relating to operating Ground Stations from the are given in the Groun
95. e ground stations the logical data links the ground communication system the Intercom or through the swapping of NCTRS and or on line mission control systems e Provision of support to or lead in the execution of any necessary trouble shooting and fault isolation activities e Re scheduling of resources e Provision of high level user assistance to OPSNET users e Routine monitoring of the OPSNET Intranet Firewall for security breaches or related attempts and reporting of such events e Processing of operational messages e Supervision of the status of the OCC control and support rooms and their associated technical facilities e Co ordination with staff at ESTRACK stations functional entities in house and foreign agencies or industry In order to undertake these functions GFCC personnel must co ordinate their activities with or through The on duty e All SPACONSs on duty e Defined interfaces at selected Science Operations and Science Data Centres Defined interfaces with 3 Parties e Station operators and or station maintenance staff e The OSC e The OCC maintenance team Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 18 e Site Services at ESOC e Defined interfaces with communication service providers 3 3 Operational Roles In order to operate and maintain the various elements of the ESTRACK network roles
96. e method of implementing the modification e Identification of any other users affected by the modification e Identification of any pre modification procedures Modification instructions in detail Post modification test procedures e Disposal instructions for any old equipment e Spares and spares holding list updates CSMI Completion Report Following completion of a modification on a ground system the implementing site shall issue a report to TOS ON quoting The CMODREQ number Applicable serial numbers etc of modified units e Name of person responsible and date of implementation Results of any pre and post modification tests e Verification that all document updates and or software release notices have been completed e Verification that all unit history cards have been updated e Any remarks concerning the modification Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 148 11 10 Software Version Control Procedures Sponsor TOS ONN Purpose This procedure defines how software installed in OCC facilities or embedded in Ground Station systems is controlled with respect to use of correct version and issue numbers Applicability All software installed in OCC facilities or embedded in Ground Station systems is subject to version control The source of the software may be within ESOC or externally from industry or ESOC c
97. e monitored e g TACC on Audio Selection Switch 1 or 2 e Turn up the control on the corresponding Voice Selection Switch i e 1 or 2 clockwise to marking 7 e Turn up the control on the Intercom Output channel clockwise to marking 7 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 37 e Select on the PR Intercom the loop required to monitor your selection e g CON1 set this loop to TALK green light Power on the DYNACORD amp To disable the monitor function e Switch off DYNACORD power e Set all DYNACORD amp IN and OUTPUT control settings to minimum e De select all loops on the PR intercom obey JeXIW GHOOWNAG gt gos 2 Sm ly i i Se ge 5 gi i ISl misi a ee ii IBP BEL in Es da soi td al Hirn H FH E 3 lo J j Ji aai h R HESS 5 i gE 1 i On veqrosuoc ud Figure 4 1 DYNACORD Audio Mixer Amp Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 38 5 VOICE COMMUNICATIONS PROCEDURES 5 1 Introduction General voice procedures shall be used with all external voice circuits and internal voice communications equipment The primary objective of these procedures is to communicate informati
98. e of equipment The ground stations at Kourou Perth Villafranca and Redu have Mk II Station Computers STC 2 the second generation ESA station computer operating on SUN workstations The ground station at Redu ECS Station only that will not be operated remotely from the GFCC will keep its existing station computer STC 1 which runs on Honeywell Bull DPS6 platforms The Kiruna station will not be fitted with STC 2 instead a PC based Central Monitoring and Control System CMCS replaces STC 1 CMCS PC terminals in the ERS ENVISAT Dedicated Control Room DCR and in the GFCC provide the interface for remote station operations with functions comparable to those provided by STC 2 but with a different mimic and operator interface Note The CMCS PCs in the GFCC are intended to provide a back up facility for the ERS mission allowing for continued mission support should the ERS DCR be unavailable After termination of the ERS mission it will be used for routine ENVISAT operations This CMCS PC will be operated by duty GFCC personnel although remote operation of the Kiruna station is normally the responsibility of in the ERS KIRCON in the ERS DCR Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 6 2 MAINTENANCE POLICY STATEMENT 2 1 General Definitions 2 1 1 Levels of Maintenance Maintenance tasks fall into three distinct levels e First Line maintenance
99. e or Maintenance activity e Six digit spacecraft ID SATIDEN or maintenance activity code see note below e Station name in full e Period for which the message is applicable in Days Of the Year DOY e Date DD MM Y Y and time zulu message issued e Unique message number The first four items shall appear in the first line and the last three items in the second line see Figure 6 5 Note During test and pre launch periods when a SATIDEN is not yet available a simulated ID consisting of six nines shall be used For maintenance activities the SATIDEN will be shown as all zeros 000000 Details Of Operational Activities This part shall contain two lines with the column titles and the explanation of the activities The title lines are repeated at each page change The operational activities are described in seven columns as follows Column 1 DOY Day of Year This only applies to the first entry for that DOY Subsequent entries for the same day leave this column empty Column 2 START Starting activity time in Zulu in the format HH MM SS Column 3 STOP Stopping activity time in Zulu in the format HH MM SS Column 4 TLC Telecommand Will contain Y if telecommanding is required or a hyphen if not required Column 5 TLM Telemetry Will contain a Y if telemetry is required or a hyphen if not required Column 6 RNG Ranging Will contain a Y if ranging is required or a hyphen if not
100. e reported usage of a link or node is different from that expected from its scheduled usage Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 101 9 8 OPSNET Communications Failure Reporting Procedures Sponsor TOS ONC Purpose To ensure the fastest possible recovery of faulty leased or public communications lines belonging to the OPSNET network Applicability This procedure is applicable to all OPSNET communications lines These include voice and data lines The Shift Co ordinator will be responsible for reporting faulty voice and data lines to Comms M amp O during normal working hours PTT outside normal hours The Shift Co ordinator may delegate this task to any of the other operational positions who shall then give the required assistance and perform the task on his behalf The Comms M amp O staff are responsible for performing all necessary tasks measurements and repairs required to restore faulty voice and data lines and the equipment connected to these lines These tasks will be performed in close co operation with the responsible carrier personnel The Comms M amp O staff are responsible for keeping the Shift Co ordinator informed of line status and progress made and follow up as necessary Stations are responsible for monitoring significant lines parameters Data Terminal Equipment DTE and Data Communication Equipment DCE functio
101. e user during the agreed time period shall be provided on a best effort basis Nominally such support services will be available only Monday to Friday between 07 00 and 19 00 hours local time All tasks in 7 and 8 above shall normally be performed by Comms M amp O staff but may be delegated to the Shift Co ordinator Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 100 9 7 Traffic Policing Procedures Sponsor 5 Purpose The purpose of OPSNET traffic policing is to provide high priority users with the resources they demand while taking these resources from low priority users Applicability OPSNET performance and configurations shall be continuously monitored by the duty staff in the GFCC Measures of traffic policing shall be pro actively implemented Participation Shift Co ordinator Ground Facilities Operator Procedure OPSNET performance and configurations are to be continuously monitored by the duty staff in the GFCC Traffic policing 1 reconfiguration of resources to meet the needs of high priority users shall be undertaken by the duty Ground Facilities Operations team when e request has been made by OPSNET user to investigate unexpectedly high usage of a link e The Shift Co ordinator or Ground Facilities Operator has any reason to suspect that the resources previously allocated to a user are inadequate e Th
102. ed out and make such reports available to the Agency if so requested e Ensure maintenance reports are properly evaluated and the inventory of spare parts updated in case spare parts were taken from stock Respond to Anomaly Report addressed to OCC Maintenance Perform all preventive maintenance activities defined in the Preventive Maintenance Programme upon completion of a corresponding activity carry out verification tests to ensure proper functionality of the system sub system stand alone equipment concerned Produce reports on completed preventive maintenance actions including the results of related verification tests e Amend the Preventive Maintenance Programme if and as requested or approved by the Agency e Support Agency staff as requested in the testing and commissioning of new installations and or implemented equipment modifications e Support the Ground Facilities Control Centre operations staff at periodic intervals in verifying the functionality and configuration of specified technical equipment deployed to the OCC Intercom panels HDVSDS sources and sinks GMT and station time displays count down time displays in conjunction with count down clock command units stop clocks event clocks monitors projectors facsimile machines etc e Based upon procedures and lists of access rights to be submitted by the Shift Co ordinator carry out basic functionality checks of workstations and PCs together with thei
103. eduling Procedures ciii eic edis et dee 109 10 5 Master Schedule amp Chronological Sequence of Events 113 10 6 Change to Scheduled Operations ie neces Hee eee Eee 120 11 MAINTENANCE amp LOGISTICS 0 nre 122 TLE 122 11 1 1 Operations amp Maintenance Responsables 122 11 1 2 Hardware Software Modification Procedures 123 IS D Stock WEEN 125 11 2 Maintenance Activities Reporting erste ea sert eX ALES dan NEEN 126 11 3 Equipment Unit History Recording oec eee ta ent aed 128 I4 Request Tor er Gu Serv tee AARE 133 11 5 Requests for Repair of Defective Items eI Ie YR de ed 136 11 6 ESTRACK Modification Request MODREQ Procedure eere 139 11 7 Communications System Modification Request CMODREQ Procedure 143 11 8 ESTRACK Modification Instruction Procedure eese 144 11 9 Communications System Modification Instruction CSMI Procedure 146 1110 Software Version Control Procedures ite tete tette eit e red ene Pe tet 148 11 11 OCC Hardware Failure Reporting eeepc i res pott Uta ag ea per tone evo Qus 150 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1
104. eduling operations however there are certain periods in which the shift co ordinator has to take over this task This is known as real time scheduling Participation SCHEDULING Shift Co ordinator USER SPACON SOM etc Procedures Changes Due To Station Operation Failure e Shift Co ordinator contacts USER for co ordination e USER informs Shift Co ordinator SCHEDULING of the decision taken and the new requirements if any e If the decision does not involve a change to the schedule take no further action If the decision involves a change to scheduled operations two cases may arise contingency or non contingency 1 Contingency e Shift Co ordinator finds out if the new operation can be supported by use of the ESA stations or if any external support is required e If an external station is requested Shift Co ordinator shall contact the Operations Supervisor who will make the arrangements Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 121 e If an ESA station can support the operation e Shift Co ordinator selects the next available station by using Schedule OMS 11 e Wimpy e The station status is checked and the priority for the spacecraft concerned respected OMS 11 is generated by the Scheduling Office e If possible Network alerts the station by voice in order to gain time e A re scheduling message is transmitted to the stat
105. ent level shall be effected in local site workshops wherever possible Repairs beyond the capability of local facilities shall be notified to TOS ONF by means of repair requests TOS ONF personnel will arrange alternative facilities usually via manufacturers Equipment being returned to operational use after repair must be set to the standby condition and subjected to a full functional test to achieve operational acceptance Corrective maintenance tasks shall be recorded and reported using the procedures defined in Section 2 3 3 Preventive Maintenance Preventive Maintenance PM tasks are defined in the OCC Maintenance Procedures Document for the OCC and in the ESTRACK Test and Maintenance Manual ETMM for each station These tasks comprise recommended manufacturers maintenance and specially developed operational tests built into an overall schedule so as to ensure optimum performance and availability figures PM tasks shall be defined by the Maintenance amp Operations M amp O contractor and approved by TOS ON personnel These definitions will be compiled into the ETMM for each station The periodicity of PM tasks is defined by the M amp O contractor in liaison with ESOC TOS ON may define some system test procedures to be mandatory in all station ETMMs as tool for measurement of overall system performance Modification Policy In order to ensure uniformity and technical compatibility of ESOC and network hardware and software
106. essage They must Be typed or legibly written preferably in capital or block letters on approved message forms e Contain adequate address information to enable delivery of the message e Bear the date e Bear the signature of the message author e Bear the signature of the message releasing authority e Show sufficient resolution and contrast to permit receipt of a clear and readable copy free from staples or other fixtures likely to cause damage to facsimile equipment Beof Din 5 or Din A4 size or smaller to enable transmission 2 Documents or graphical information These should be accompanied by a covering approved message form in accordance with the acceptability standard listed for messages Full transmission and delivery responsibility is assumed for such transmissions When document or graphical information is not accompanied by a covering approved message form transmission and delivery will be at sender s risk Facsimile transmissions are protected against accidental loss during transmission This is done by means of daily consecutive numbering and use of facsimile message stamps where possible Each facsimile transmission is allocated a daily consecutive number The first page is time stamped and the sequential number filled in before transmission in the space provided The facsimile stamps used indicate e The name of the transmitting ESA establishment or station Doc Title ESTRACK Operations Ma
107. etween Failures Mean Time To Repair Network Configuration Document Network Control amp Telemetry Routing System Network Data Interface Unit Network Facilities Manual Network Management System Network Operations Plan Operations amp Maintenance Operations Control Centre On the Job Training Operational Message Signal Operations Network Operations Support Centre Operational Scheduling Request Operational Validation Test Personal Computer Pulse Code Modulation Preventive Maintenance Public Switched Telephone Network Radio Frequency Reason For Outage Software Acceptance Test Satellite Identification Number Station Acquisition Test Tools Science Operations Centre Station Computer Standard Tracking Data Message Software Validation Test Telecommands Telecommand Encoder Telemetry Telemetry Unit History Code Workstation Wide Area Network World Map with Station Predictions Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 1 1 INTRODUCTION 1 1 Scope Volume 2 of the ESTRACK Operations Manual EOM presents the basic procedures that govern routine operation of ground facilities required for the operation of spacecraft and the exploitation of their payloads The ground facilities covered comprise those at the ESOC Operations Control Centre OCC the ESTRACK ground stations in Europe and overseas and ESA s operational gro
108. g a dedicated web based application Details of the use of this application ESOC Inspection Measuring and Test Equipment IMTE are given in QMS ESOC INFR PR 2200 TOS Calibration of Inspection Measuring and Test Equipment The MAR CP which runs on a PC provides the capabilities for recording the above station equipment performance and maintenance activities The program is menu driven and the Job Control Number JCN for each job is automatically allocated Equipment codes used with the program can be derived from the latest version of the Network Availability Report or from the equipment data bank file associated with the program The following reports can be output in hard copy form by the MAR CP e One page MAR for a selected JCN e List of open jobs as an overview or in detailed form List of jobs closed within a specified period e List of jobs matching specified criteria e Full report giving open and closed jobs within a specified period Monthly status report providing a summary of all open and closed corrective maintenance actions within the relevant month Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 128 11 3 Equipment Unit History Recording Sponsor TOS ONF Purpose Every unit of equipment has an associated Unit History Card UHC which is held in a file in system order at the local site The Maintenance Supervisor
109. he Agency and in co ordination with related tasks done for ground stations establish lists of the types of spare parts to be kept on stock and include in these lists all potential suppliers for the individual spare parts e Define the minimum amount of spare parts per type to be kept on stock and agree on the maximum permissible stock of such parts e Analyse repair reports to identify weak components elements and their related rate of replacements e Produce regular reports on the status of spares and repair requests e Maintain databases on ground station and OCC equipment to rapidly identify spare parts and facilitate the processing of spares requests e Maintain databases on relevant ground station generated operational messages OMS Keep TOS OMF s existing inventory of spare parts updated e Assist Agency staff in the day by day running of logistics support activities 3 3 9 ESTRACK Station Maintenance amp Operations The roles and responsibilities for ESTRACK Station M amp O are specified in the contracts and other associated documents for the support of each station 3 3 10 Comms Maintenance amp Operations The roles and responsibilities for Comms M amp O in support of the OPSNET and other operational communications systems are specified in the contracts and other associated documents for the support of these systems 3 4 Authorisation Process The Operations Supervisor is responsible for ensuring that all GFCC staff ar
110. he ESA Ground Facilities Operations Division TOS ON located at ESOC are responsible for the operation of ground station and OCC operational facilities These are Issue Rev Page e Ground Facilities Operations Section TOS ONF responsible for all equipment with the exception of data communications equipment and for the operation of the facilities e Communications and Computers Section TOS ONC responsible for all communications facilities at ESOC and at ESTRACK stations The basic organisational structure relevant to the EOM is shown in Figure 3 1 Note that this is not a full representation of the Directorate of Technical and Operational Support D TOS such a chart is presented in the ESOC Quality Manual QMS ESOC QMAN MAN 0100 TOS ESTRACK Operations Organisation Director of Technical and Operational Support Ground Systems Mission Ops Other Engineering Dept Department Departments TOS P TOS Q TOS G TOS O TOS E TOS M Ground Flight Ops Ground Facilities Spec Projects Villafranca Segment Division Ops Division Division Ground Station Managers TOS OF TOS ON TOS OS TOS OV Network Test amp Ground Facilities Communications amp Systems amp Projects Kiruna Config Section TOS ONN Operations Section TOS ONF Computers Section 5 OCC Infrastructure Network Operations Documentation 3 2 Tasks of the GFCC The tas
111. hose procedures within their authority as defined by this procedure For procedures beyond their authority duty Comms M amp O personnel must be called in Participation Ground Facilities Operator Shift Co ordinator Comms M amp O Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 95 Procedure The following operating procedures are provided in the Workplace References document for routine ISS operations Title Maint May be undertaken by Level Bring up ISDN Backup line Ll Ground Facilities Operator SUN NMS Switch On Ll Ground Facilities Operator SUN NMS Switch Off Ll Ground Facilities Operator ISS Node Switch On Ll Ground Facilities Operator ISS Node Switch Off Ll Ground Facilities Operator Synchronising Disks for an ISS Node Ll Ground Facilities Operator Switch Off Starting ISS Event Taps Ll Shift Co ordinator Stopping ISS Event Taps L1 Shift Co ordinator Printing ISS Event Taps Records L1 Shift Co ordinator Reading And Displaying ISS Event L1 Shift Co ordinator Taps Records NMS Datascope Monitoring L1 Shift Co ordinator Replacing an SPM L2 Comms M amp O Replacing a CMP or Connector Card L2 Comms M amp O Replacing an SPM Power Supply L2 Comms M amp O Replacing a Connector Module Power L2 Comms M amp O Supply The following contingency recovery procedures are provided for ISS contingen
112. ibrated in one of the following ways subject to approval by ESOC e On site by authorised staff where suitable facilities exist e At ESOC by authorised staff where suitable facilities exist e By an external agency when authorised by ESOC The method used will depend upon the equipment concerned and the capabilities available The policy for calibration of equipment at ESOC is given in the document Control of Inspection Measuring and Test Equipment QMS ESOC INFR PR 2200 TOS 2 1 3 Plant Maintenance Responsibilities for plant maintenance vary with each station but principally are as follows e Darmstadt facilities Adm GCG ESOC Site Management services responsibility e Ground stations ESOC responsibility through the local M amp O contractor or the site owner where the station is part of a large site with existing infrastructure 2 1 4 Scheduling of Maintenance Activities All maintenance tasks apart from corrective maintenance must be scheduled and executed on a non interference basis with mission and operation schedules To achieve this all tasks shall be scheduled and executed at those times allowed by the M amp O supervisor During long periods in which no operational or maintenance tasks are scheduled the stations shall be prepared for short notice operations and shall not commence maintenance tasks that make the station non operational for periods exceeding 15 minutes without first informing the OCC Doc Title ESTRACK
113. ific applications data requirements pass predictions operational scheduling requests and other relevant input data as required to compile comprehensive ESA internal support requirements e Analyse support requests received from third parties e Map all ESA internal support requirements plus the support requests by third parties onto the capabilities and capacities available at ESTRACK ground stations the OCC and within the OPSNET ground communications network assign resources to requirements and identify and resolve conflicting demands e If and when support through non ESA ground facilities is needed submit to third parties scheduling requests compliant with the bilaterally agreed procedures e Compile edit and distribute OMS 11 messages e Produce and distribute weekly the Master Schedules Mission Scheduling Lists and Chronological Scheduling Lists e Produce changes to previously announced schedules generate corresponding OMS 11 messages as well as updates to Mission and or Chronological Scheduling Lists e At the request of the Shift Co ordinator and during periods the Scheduling Office is manned re act to ad hoc changes in the availability of resources and or in usage requirements by co ordinating schedule changes quickly and if necessary in real time e Compile edit and distribute in two week intervals Medium Term Forecasts of planned operational activities covering periods up to three months ahead Doc Title EST
114. ification description e Identification of person responsible for implementing the modification Applicable Documentation The Applicable Documentation box provides a reference for maintenance staff to identify the technical documents that apply to a particular unit and includes Document reference Document title Author e Language Maintenance History All maintenance tasks except those for preventive maintenance are recorded in the Maintenance History box on the reverse side of the UHC Entries shall be kept simple and further details may be found by cross reference to the MAR CP Routine simple tasks such as replacing lamps etc shall not be entered Card Control The UHCs shall be filed at the local site by the Maintenance Supervisor Cards shall be arranged by the unit code identified at the top right hand corner The code shall be completed in pencil in case a unit common to two systems is moved from one system to the other Similarly the number of the unit e g Receiver No 3 should also be in pencil in case the unit is relocated into another position Note A Job Control Number JCN shall be raised and an entry made in the Maintenance History box of the UHC in the event of units being moved If one or more areas of the UHC become full extra cards shall be used for continuation These should be clipped together and clearly numbered UHC entries shall be completed within one week of any relevant action tak
115. information contained in the Master Schedule may be e Specific details of upcoming and complex events Requests and remarks of a general nature Examples of the Master Schedule front sheet spacecraft page and facilities page are given in Figure 10 4 to Figure 10 6 An example of the supporting OCC Workstation W S Schedule is given in Figure 10 7 A chronological list of events and mission events are produced on a daily basis Examples are shown in Figure 10 8 and Figure 10 9 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 114 MASTER SCHEDULE 2000 WEEK 05 COMMENCING DATE 000131 031 THIS SCHEDULE IS ISSUED BY THE SCHEDULING OFFICE NO LATER THAN NOON EACH FRIDAY THE DEADLINE FOR INPUTS TO THIS SCHEDULE IS NOON EACH THURSDAY ONLY URGENT INPUTS WILL BE ACCEPTED AFTER THIS TIME THE SCHEDULE IS IN TWO PARTS I ESTRACK SCHEDULING INFORMATION II ESOC SCHEDULING INFORMATION SUMMARY OF THE WEEKS EVENTS WEDNESDAY THURSDAY SATURDAY DAY d DATE 000131 000202 000203 000204 000205 000206 poy 031 035 COMMISSIONING PHASE J FAY J DOHM MAINTENANCE R LE ROUX A SMITH K SCHULZ R MAARSCHALKERWEERD COMMUNICATIONS ROOM NETWORK ERS DCR SPACON OPERATIONS SUPERVISOR MAIN CONTROL ROOM O 0JANGUREN N BOBRINSKY O CAMINO A SCHUETZ K JACOBSEN T ROBERTS M JAKES D AMEND P MAIGNE P NEUMEISTER OSC K
116. ing place Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 130 Equipment System Coding System and unit IDs used for ESTRACK equipment can be found in the latest version of the Network Availability Report NETEVAL will allocate special numbering to identify particular units or even modules within the broad headings Issue ESTRACK Operations Manual Volume 2 Doc Title Doc Ref Date Rev DTOS ESTR OPS OM 1001 TOS ONF 31 March 2000 131 Page S10 2 8153 ON WYO4 HN LINN 1SAS Figure 11 1 Unit History Card UHC Front Side AG UA YN IWF 31vg JUU uojpanuepr HUN v OR AYOLSIH LINN 1 2 8153 Doc Title Doc Ref Date SYST UNIT NR Cy 5 9 NM S T E 5 G zm 0 D H 5 S Lu O D I 9 D S D G ESTRACK Operations Manual Volume 2 Issue DTOS ESTR OPS OM 1001 TOS ONF Rev 31 March 2000 Page ACTIONS TAKEN Lu C 5 n 5 T Lo 5 2 d M A R Job Control Nr Figure 11 2 Unit History Card UHC Reverse Side Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 133 11 4 Request for
117. ing the proposed modification If the work is to proceed the name of the actionee and date for completion shall also given taking into account the recommended priority Section 3 When an analysis of the modification proposal has been completed Technical Requirements shall be entered in the Section 3 box to enable the Modification Control Board to decide upon implementation If additional information is attached this shall be indicated in the boxes provided The following information shall be provided in the appropriate boxes where applicable e An estimate of the costs e An estimate of manpower resources in man weeks Identification of proposed budget e Name of person responsible for the proposed budget e An estimate of impact on documentation Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 142 e An estimate of impact on spares e estimate of impact on any other items The analyst shall assess the relative percentage of work allocated as either Maintenance or Post Design as defined below and include this information in the summary result of the analysis e Maintenance tasks for correcting deficiencies or defects which do not allow a system to work or which cause a system to work only with excessive effort by an operator or maintenance staff beyond that originally foreseen e Post Design tasks for enhancements of existing
118. ion it is the Shift Co ordinator s responsibility to make sure that SCHEDULING has received the information for OMS 11 message support if required 2 Non Contingency If time response is less than 24 hours Shift Co ordinator selects the most convenient station for the operation using Wimpy and status information and prepares sends the OMS 11 If time response is longer than 24 hours and the SCHEDULING office is staffed within this period Scheduling selects the most suitable and convenient station and prepares sends the OMS 11 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 122 11 MAINTENANCE amp LOGISTICS PROCEDURES 11 1 Introduction This section describes the policies and procedures that are concerned with the use of station equipment 11 1 1 Operations amp Maintenance Responsibilities Ground Facilities Operations Division TOS ON is the ESA division with overall responsibility for the operation and maintenance of ground station and OCC operational facilities These responsibilities may be broadly grouped as e Operations e First Line maintenance e Second and Third Line maintenance e Logistics Individual responsibilities are devolved to sections as follows Operations and First Line Maintenance e OCC facilities excluding MCS TOS ONF e MCS SPACONs Communications OPSNET TOS ONF e Ground Station Equipment TOS ON
119. is responsible for ensuring that all UHCs are kept up to date When a unit is moved from one site to another the UHC accompanies the unit Applicability Only applies to equipment at ESTRACK Ground Stations Within OCC at ESOC the MAR CP system provides unit history recording Participation Ground Stations NETEVAL Procedure A sample UHC ESTRACK Form 015 is shown in Figure 11 1 and Figure 11 2 It is double sided and printed on sturdy card for repeated handling over the life time of the unit The card shall be completed as follows Unit Code Each unit is allocated a unique code which is recorded on both sides of the UHC The code comprises three elements e System ID e Unit ID e Unit number Unit Identification The unit identification block provides the following identification details of the unit e Unit title e Manufacturer e Model e Serial number Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 129 e ESOC inventory number The last area in the block indicates the current site location of the unit and date of installation together with a history of previous locations if the unit has been moved from one site to another Modification Status The Modification Status box provides a complete history of all modifications incorporated in this unit and includes e Date of modification implementation e EMI number e Mod
120. ist Site Services personnel through e g status reporting re activation of circuit breakers or other minor activities as requested e Periodically take readings of the temperature and humidity as applicable in the various control and support rooms of the OCC alert Site Services in case of any anomalies 3 3 5 Scheduling Operational Scheduling encompasses the tasks of scheduling the OCC ESTRACK and foreign agency or industry ground stations and the related elements of the ground communications networks of ESA and if applicable other agencies or industry It may also include scheduling tasks related to Science Operations Centres SOC Science Data Centres and mission planning facilities Related tasks are carried out with long routine scheduling or short real time scheduling lead times Routine scheduling tasks are usually carried out by the Scheduling Office which is manned during normal ESOC office hours Real time scheduling is usually handled by the Shift Co ordinator Extended working hours apply to the Scheduling Office during LEOP operations and or when requested to support specific critical operations On all operational matters the Scheduling Office staff report through the Operations Supervisor to H TOS ONF or a nominated deputy acting as the relevant Agency Domain Officer During LEOP the Scheduling Office staff report directly to the GOM Scheduling Office duties include Collect routine spacecraft control and scient
121. ive item being unacceptable this action shall be arranged via NETSUP The defective item would be repaired and then returned to TOS ONF stores as a spare Participation Ground stations NETSUP Procedure The steps involved for repair request are as follows e Station requests repair by telex facsimile to ESOC NETSUP info ADM GCG ADM GCG and NETSUP specialist jointly decide on the action to be taken ADM GCG advises station info NETSUP of details for dispatching the item e The station advises ADM GCG info NETSUP of dispatch details e ADM GCG advises station of receipt of item ADM GCG advises station when item is repaired and dispatched if it is to be returned NETSUP monitors progress of all outstanding repair requests Format Of Request The repair request is sent to ESOC by fax in the following format Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 137 From lt STATION gt To NETSUP ESOC Info Adm GCG ESOC Subject Repair Request XX XXX year sequential number a Description of item to be repaired b Manufacturer Part or reference of item serial number inventory number if applicable Symptom of fault d Description of main assembly in which fitted Name of Station Technician for technical consultation if required f Additional remarks Note Urgent requests shall have URGENT written after
122. k of the Ground Facilities Control Centre can be summarised as follows e Configuration of Ground Stations for scheduled satellite passes or test activities Simulations Budget amp Logistics Support Section TOS ONS Ground Station TOS ONK Figure 3 1 ESTRACK Operations Organisation Redu Ground Station TOS OR Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 17 e Configuration of the ground communications system for scheduled pass support or test activities e Establishment of logical data links between ground station equipment and the mission control systems e Execution of telemetry Data Flow Tests DFT test commands and ranging calibrations to verify the availability and functionality of the data sources data sinks and data links required for a forthcoming satellite pass e Verification of the availability at the station of antenna pointing information for the pass e Continuous monitoring of status and performance of ground station and ground communications equipment during a pass e Continuous monitoring of the NCTRS for a correct transfer of data temporarily complemented by routine data or throughput analyses on the OPSNET WAN e Identification and reporting of anomalies and co ordination with affected parties e Provision or initialisation of 1st Line maintenance through remote or local re configuration of th
123. k that after successful completion of the switch over indications on IDB front panel are nominal as defined above Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 98 9 6 Interconnection of SCED router to the OPSNET Sponsor TOS ONC Purpose The SCED_2 Router permits the transfer of non operational traffic across the OPSNET and is an authorised subscriber The router is used to transfer upgrades to certain station equipment and to provide remote trouble shooting capabilities Applicability Interconnection of SCED router to OPSNET Participation Ground Facilities Operator Shift Co ordinator Comms M amp O Procedure The following conditions shall apply to the operation of this facility 1 The Router shall not be permanently connected to the OPSNET It may however be connected on a temporary basis subject to authorisation on a case by case basis 2 Requests for such a connection shall be made by the user together with the following information e Time interval for which the connection is required to be stated as times of the day with reference to universal time e Traffic relation s to be operated across the Router during the connection period e Expected data load in bits per second per traffic relation X 25 virtual circuit e User s name and telephone number 3 request shall be submitted to the OCC Scheduling Office not later than Th
124. king data relating to spacecraft operations The ESTRACK Ground Stations are very similar in their design and the following major components comprise Operational Equipment This equipment may only be used by personnel who have received the appropriate training and have been authorised by the local operations supervisor e Antenna comprising main reflector sub reflector feed and waveguides and antenna pointing mechanism Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 4 Downlink Path low noise amplifiers downconverters receiver demodulator decoder frame synchroniser telemetry demultiplexer e Uplink Path Telecommand Encoder TCE uplink modem upconverters power amplifiers e Tracking downconverters tracking receivers e Ranging and Doppler measurement equipment e Monitoring and Control M amp C equipment e RF test equipment augmented by Station Automated Test Tools SATT e Calibration equipment 1 3 3 ESTRACK Ground Station Remote Operations The ESTRACK ground stations can be locally or remotely monitored and controlled Both capabilities are realised through the Station Computer STC Typically each station has a default configuration depending on the individual equipment types in use which is then augmented by mission specific configurations defined in the station specific NCD and programmed procedures known as JOBS
125. ks if necessary The shift log books shall remain at the operational position and special permission shall be required from the responsible supervisor to remove them Entries which have been made shall not be altered or deleted Changes shall be made by striking out the incorrect entry and making a new entry afterwards Shift change times shall be clearly indicated with the initials of the incoming team member Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 83 8 4 Countdown Hold Announcements Sponsor TOS OF Purpose To provide all mission team members with an immediate notice when a hold condition takes place in the final countdown Applicability During the final countdown before launch or any other critical manoeuvre Participation Operations Director OD Ground Operations Manager GOM Procedure e Upon receipt of a hold condition the OD announces on the OD voice loop e The time T x of the hold e The GMT of expected re start of count Example The count is held at T 35 minutes it is expected to pick up the count at 2255Z with a T of T 35 minutes e immediately stops the countdown clock and repeats the hold information on the Briefing loop e notifies all network stations with the information shown in the example above e Ifthe hold period is extended e OD updates the hold information e relays on
126. l 32 61 229511 Fax 32 61 229544 11916 NAI 2 AM 20 Figure 6 11 OMS 26 Status Change Report Upgrading Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 71 Message Identification and Reference Numbering The message identification line shall include the message identification OMS 26 followed by the reference number assigned by the station OMS 26 messages for each station shall be numbered sequentially starting with the number at the beginning of each calendar year Example OMS 26 99 25 The 25th OMS 26 generated in 1999 Operational Contents The contents of each category are as follows 1 Failure A Station six letter code name B Terminal if applicable and equipment code as per the latest issue of the Network Equipment Availability Report C Equipment unit and serial number of unit concerned D Nature of unserviceability status of unit affected red or yellow see definitions at Section 10 1 E Status of system affected red or yellow F Date time unserviceable G Can station repair H Estimated time back in operation D Operational consequences J Reference number of any associated operations failure reported OMS 24 K Additional remarks 2 Upgrading A Station six letter code name B Terminal and equipment code see associated OMS 26 failure C Equipment u
127. l Volume 2 DTOS ESTR OPS OM 1001 TOS ONF 31 March 2000 Issue 7 Rev 0 Page 118 CHRONOLOGICAL LIST FOR DOY 39 AT ALL STATION S ON THE 08 02 2000 EVEN ISSUED ON 07 02 2000 AT 14 422 START END MESSAGE NO 34902 HH MM SS HH MM SS HH MM SS STN MSN TLC RNG REMARKS 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 45 00 00 55 00 04 24 00 04 45 00 04 55 00 06 00 00 07 00 00 07 23 00 07 30 00 07 30 00 08 10 00 08 12 00 08 45 00 08 55 00 09 10 00 10 05 00 10 19 00 11 45 00 11 59 00 12 45 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 45 00 kk v KKK kk e KKK 04 45 00 KKKKKKKK 06 00 00 07 00 00 07 23 00 ok ck ck x e x 07 30 00 ck e e v x x ook v x x x x 08 45 00 oe e e e e x 09 10 00 10 05 00 KKKKKKKK 11 45 00 ke ke KKK 12 45 00 04 24 00 07 30 00 08 10 00 24 00 00 24 00 00 24 00 00 24 00 00 24 00 00 24 00 00 00 55 00 00 55 00 04 24 00 04 55 00 04 55 00 17 00 00 21 00 00 08 12 00 07 30 00 16 15 00 08 10 00 08 12 00 08 55 00 08 55 00 18 50 00 10 19 00 10 19 00 11 59 00 11 59 00 12 55 00 RED K93 PER DAR RED SAL VIL VIL VIL VIL RED VIL VIL DAR DAR K93 DAR PER VIL VIL PER IMP8 XMM HIS STDM EUTE ERS1 ERS2 MARB MARB 54 54 IMP8 ECS4 ECS4 MS
128. l be authorised by the Modification Control Board For simple short notice corrections to problems this procedure may be shortened to have only the TOS ON responsible engineer authorisation Stations shall only install new or upgraded software when authorised and scheduled by TOS ON When the new version is installed the old version shall be retained in case of problems with the new version requiring a fall back to a known status Version Records Wherever possible all software shall include the version number embedded in the software If the equipment system has associated displays this number shall appear on the display TOS ONN is responsible for documenting the current software version numbers of all station systems together with date of issue This information is included in the NCD Network Configuration Document for each station Master copies of all station software shall be kept by TOS ONN at ESOC together with the previous issue in case of problems EPROMs Labelling is particularly important for EPROMs as there are so many of the same type of EPROM in various locations Each EPROM shall bear an adhesive label over its entire surface quoting e Unit e Card e Socket Version issue e Date Check sum if applicable Disks amp CD ROMs The label shall be completed to show e The system e Version issue e Date Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 10
129. l in the OCC Procedure e The Duty Controller in any operational area shall give to the person taking over a shift a verbal briefing on any item or concept which in his opinion needs to be either emphasised or enlarged upon with reference to the event log annotations as well as any expected non scheduled or special operation taking place in the coming duty period e The controller in any operational area taking over shall as a mandatory practice read the relevant events log or logs from the point where he was last on duty make himself aware of the contents and ask for any explanation if necessary e The time at which the hand over has been completed shall be noted in the events log together with the name and signature of the taking over controller Controllers shall only sign for themselves and not for any other person e tis the task of the controller handing over duty to leave an orderly and clean working area for the controller taking over e The first action to be carried out by the controller after the shift change shall be to perform a console check and familiarise himself with operations which are scheduled to take place during his coming duty period Following the console check the controller shall check his email and familiarise himself with all new instructions or directives issued in draft or final form since his last time on shift Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM
130. le ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 10 Rules for corrective and preventive maintenance modifications and where applicable calibration apply as for operational equipment 2 3 2 Maintenance of Station Frequency and Timing Systems The maintenance policy for station frequency and timing systems is such that station time shall be maintained within pre defined tolerances consistent with the requirements of the missions being supported Different specifications exist within the network depending on the capability of the installed reference system Unless otherwise specified time or frequency adjustment shall be required when the difference between the station time and the external reference approaches the tolerances below e GPS or Transit references 1 microsecond Loran C references 10 microseconds As station time is used to time tag telemetry and tracking data it is essential that the appropriate data users are advised of any time changes Consequently strict monitoring of time accuracy with strong discipline in any operator intervention is essential The following shall be observed e Changes to time settings shall not be performed during operations without prior approval from the OCC e Stations shall report to ESOC NETWORK NETEVAL H TOS ONN whenever there are changes due to station time being outside specified limits Such timing rep
131. lities Operations Section TOS ONF of TOS ON e Yearly station inspection visits The results from evaluation and the findings from the inspection visits will be used to determine the contractor s performance Overall Objective The overall objectives of the station inspection programme are e To give a better insight into station activities e To discuss the contractor s performance during the past period e To monitor equipment performance and maintainability e To hold a working meeting with the station personnel and contractor s management Main Inspection Areas The main inspection areas will be grouped into e Operations e Technical support e Management Typical topics to be covered are listed below Equipment performance may be checked through selected ETMM tests Operations e Telemetry operations e Command operations e Tracking operations e Operations configuration e Communications e Operations procedures e Scheduling e Operational reporting e Operational documentation Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 15 Technical Support e Equipment performance via system tests etc e Preventive maintenance test programme Records logs etc e Corrective maintenance Records logs etc e Modifications Records logs etc Equipment Documentation status and updating etc e Spare parts stores
132. ll personally authorise the issue of any draft procedure by signing the top page of the amendment accordingly However this authority may be delegated by H TOS ONF to named individuals and where there is an urgent requirement to issue an amendment such an individual may sign the procedure themselves printing their name and stating Signed on behalf of H TOS ONF In such circumstances the draft procedure is to be approved by H TOS ONF as soon as is practicable When a draft procedure has been signed and approved for immediate issue three copies shall be made and passed to the Operations Supervisor or in his absence the Shift Co ordinator The original copy shall remain with or if signed in his absence be sent to H TOS ONF The Operations Supervisor or in his absence the Shift Co ordinator shall normally accept such a draft procedure and is responsible for ensuring that the working copies of the document to which the draft procedure applies are amended to show that a revised procedure is in place He is also responsible for ensuring that all network operations staff coming on shift are made aware of any changes to operational procedures Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 87 Where an Operations Supervisor or Shift Co ordinator is presented with a draft procedure for immediate implementation signed on behalf of H TOS ONF he shall have the
133. m H TOS ONC and H TOS ONF Additional members may be nominated as appropriate to the nature of the modification under discussion The first activity of the MCB in the modification cycle is to review the MODREQ and either approve or reject it If the MODREQ is approved at this stage it is then passed on to the nominated hardware software or operational engineer for further analysis The formalities of full MCB meetings may be by passed if the modification is relatively small and can be easily accomplished by local staff at negligible cost In these cases only the signatures of the authorised TOS ON and TOS GS members are necessary for approval all details of requirements and updates being provided by the MODREQ originator When the analysis has been completed all relevant details are circulated to the MCB members and the originator The MCB then meet to discuss the proposal and the solution if necessary with the originator Based on the technical details estimated costs and the potential improvements expected the board shall then accept or reject the MODREQ In either case the originator shall be informed by TOS ON Modification Instructions If the MODREQ is accepted the appropriate ESOC section shall be actioned to raise the detailed instructions if not already done so by the originator or the analyst in earlier stages For software a new version shall be defined and built onto the appropriate media for the system e g EPROM disc et
134. mile transmissions marked Routine will be transmitted in the chronological order of their date and time of arrival at the GFCC Facsimile transmissions showing no priority markings will be treated as if they had been marked Routine The author of a facsimile message will be responsible for the assignment of the priority level Facsimile Communications Records The communications records to be maintained by a station will comprise e The ESA station logbook e Facsimile Message Files e Facsimile message numbering logs The ESA station logbook in use at a communications centre will be used to record all events affecting facsimile equipment and operation Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 93 One copy of each facsimile message transmitted or received will be retained on file The transmitted copy of the original outgoing fax message will be filed in an outgoing fax message file One copy of each received fax message will be filed in the incoming fax message file Multiple page fax transmissions may have their covering or first page only filed The other pages shall be returned to the message author and a relevant remark should be made on the filed page Facsimile files shall be kept for a period of two months When a telefax message originating from ESOC is received in the GFCC for transmission the first page only stamped by the Grou
135. n a specific MCS and Telecommand Encoders at the various stations e Extraction of ranging measurement files from the ranging equipment in the various stations and delivery to the flight dynamics computers for further processing e Extraction of STDM files from flight dynamics computers and delivery to the station s STC 2 for further processing by the FEC e Extraction of Monitored Variables List MVLs from the STC 2 at the respective ground station Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 34 4 8 Station Acquisition Test Tools SATT Procedures Sponsor TOS ONF Purpose To identify the routine operating procedures associated with the SATT system Applicability The SATT system allows staff at ESOC to monitor the spacelink performance through any SATT equipped ESTRACK station and to perform investigations on spacelink degradations In addition it provides expert assistance for trouble shooting Participation GOM Shift Co ordinator TOS ONN personnel Procedures Two SATT terminals are available in the GFCC Two PCs installed in the console of the GOM working position in the Main Control Room can also be used as SATT terminals General procedures for operating the SATT system as used n the routine phase of a mission are provided in the SATT User s Manual issued by TOS ONN Pre launch mission specific activities are presented i
136. n and decide exactly what is to be said before making the call e If it becomes necessary to seek additional information during the course of a conversation do not hold the line instead release it and call back later e Beconcise do not gossip etc e If the called party is not available ask that he she returns the call Do not place a burden on the operator by asking Keep trying until you got my party e All voice circuits are primarily for operational purposes e Non operational traffic will be interrupted by NETWORK where an operational priority exists e All voice circuit users shall comply with instructions given in the EOM e The use of slang or debased language is prohibited Violators make themselves liable to disciplinary action 5 2 3 Superfluous Words All superfluous words should be omitted For example in voice communications the expression be advised is superfluous The very fact that you are calling someone alerts them to the fact that you have information to pass Unless circuits are noisy or of poor quality redundant responses should also be avoided Therefore since Roger means that the transmission has been received it is redundant to say Roger I copy 5 2 4 Pronunciation Operators requiring to spell one or several words during the course of a voice conversation should use the international phonetic alphabet in accordance with international regulations applicable to the English language A Alpha
137. n the Mission Readiness Procedures document For the LEOP and commissioning phases of the mission SATT procedures are presented in the mission NOP Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 35 4 9 Main Control Room Countdown Control Unit Procedure Sponsor TOS ONF Purpose This procedure describes how to operate the Countdown Control Unit CCU in the MCR from which countdown displays throughout the OCC take their reference Applicability This procedure is applicable only to the CCU in the MCR Participation GOM Shift Co ordinator OCC Maintenance Procedure After switch on the unit performs a self test of each number display from left to right To set the time on the display the following steps shall be executed i Set the count down time using the thumb wheel switches under the display 2 Press the yellow LOAD button 3 Start the count down with the green COUNT button 4 Press the red HOLD button to make alterations or to hold the count Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 36 4 10 Audio Visual Equipment Audio Mixer Operating Procedures Sponsor TOS ONF Purpose This procedure describes the use of the DYNACORD audio mixer amplifier used to allow voice loop conversations to be monitored by other parties Applicability D
138. nca station to ESOC The circuit is routed at each end via a single IDB64 2i ISDN switchable adapter and then through patch modules connector panels to ports on the relevant ISS node The IDB64 2i is an ISDN Terminal adapter which can independently handle two leased circuits and switch over to an ISDN back up connection if the leased circuit fails Currently Port 1 is Manual no leased line and Port 2 is Automatic The IDB64 2i units for ISDN back up have been set for manual switching in the event of a failure Although back up activation is possible from both ends it will only be executed from ESOC Under normal leased line operating conditions the following indications will be observed on the front panel of the IDB64 2i e CONTROL CPU SYS lamp ON green Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 97 e ISDN CPU SYS lamp ON green PORT 1 Txd Rxd ON FLICKERING green PORT 2 Txd Rxd ON FLICKERING green Failure of a Leased Circuit Failure of a leased circuit will be indicated by the relevant circuit going to red on the Netrix NMS screen 081 1 will be backed up on port of the IDB and 081 2 on port 2 To connect the ISDN back up proceed as follows 1 Remove the cover from the IDB labelled ESOC 3 situated in Rack B2 this is magnetically held in place Make the required connection this should take approximately 5 seconds to e
139. nd Facilities Operator will be returned to the originator as a proof of delivery to the GFCC Numbering Logs A numbering log noting the daily consecutive numbering series will be maintained for each station served by dedicated link Both incoming and outgoing numbering series will be kept and the number of pages received sent shall also be recorded Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 94 9 4 OPSNET Operational Procedures Sponsor TOS ONC Purpose This high level procedure identifies the operational procedures associated with the Operations Dedicated Ground Communications Network OPSNET Although the procedures themselves are not defined herein a statement is made as to whether each procedure may be performed by the Ground Facilities Operator Shift Co ordinator or if it requires call out of a Communications Maintenance amp Operations Comms M amp O technician Applicability The procedures required to operate and maintain the OPSNET systems from within the GFCC are defined in the Workplace References document which is the responsibility of TOS ONC The OPSNET Communications Control Area CCA shall be staffed by Comms M amp O personnel during normal ESOC office hours When available these procedures will normally be performed by Comms M amp O staff Out of hours the Shift Co ordinator or Ground Facilities Operator shall perform t
140. nd date of the EMI e Authorisation of TOS ON and TOS GS e A brief description of the purpose of the modification e Identification of the MODREQ originator Pre Requisites The following points shall at least be addressed e Identification of the sites affected by the modification e Identification of the documentation affected by the modification Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 145 e Time required for implementation of the modification e Responsibility for implementing the modification either by ESOC or the site involved Date by which implementation of the modification is required to be complete e Any pre requisites necessary prior to implementation of the modification e Identification of the need for a MOD kit e Identification of the need for a work schedule e Identification of the need for tests prior to implementation of the modification e Identification of the need for tests following implementation of the modification Modification Instructions This comprises the main modification instruction and shall be completed with the following information e A brief description of the method of implementing the modification e Identification of any other users affected by the modification e Identification of any pre modification procedures Modification instructions in detail Post modification test procedures
141. ning and report impairments or faults to Network In the event that a Station cannot contact Network because of interrupted communications lines the station shall initiate a fault report with its local responsible carrier Participation Shift Co ordinator Ground Facilities Operator Comms M amp O Ground Stations Procedures Line Fault Reporting Before reporting a line fault to the carrier the co ordinator must ensure that all in house related equipment is operational and free from faults Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 102 During normal working hours the Shift Co ordinator will request Comms M amp O to do the necessary preliminary tests Outside normal working hours the GFCC staff will monitor the line and its terminal equipment A similar procedure must be applied by the station personnel before a line fault is reported to the Shift Co ordinator at ESOC or to a local carrier fault reporting point Contents of the Line Fault Report A line fault report will consist of e Official designation of the communication line Communications path affected transmit receive or both directions e Asummary description of the nature and or symptoms of the fault e Indication of the degree of urgency required in handling the fault e A request for allocation of a fault number by the carrier Telephone number required by carrier for E
142. nit and serial number of unit see associated OMS 26 failure D Reference number of associated OMS 26 failure E Present status of upgraded system yellow or green F Date time of change of status G Detail of repairs carried out where applicable H Additional remarks End Line Statement When there are no further remarks to be entered the text portion of the message shall end with the word END on a new line Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 72 7 GROUND STATION OPERATIONAL PROCEDURES 7 1 Pass Procedures Local Station Operations Sponsor TOS ONF Purpose To define the general pre pass pass post pass and uplink activities to be carried out at an ESTRACK station associated with supporting a mission during critical operations i e when not being operated from the GFCC Applicability Pass procedures may vary slightly for each mission but the following general rules shall apply to all All such procedures shall be noted in the applicable mission NOP These procedures are applicable to all ESTRACK stations Non ESA stations supporting an ESA mission shall follow the equivalent general procedures which are applicable to the facilities of that Agency Participation Ground Stations Procedures Presented in the following sections Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS
143. ns excluding communication systems Applicability All staff involved with the operation maintenance or engineering aspects of ground station systems forming part of the ESTRACK network shall follow this procedure for requesting modification to existing ESTRACK facilities This may include the provision of new facilities or replacement of existing facilities Participation OCC Maintenance Ground Stations All ESTRACK operations maintenance and engineering staff Procedure An example of the standard ESTRACK Modification Request MODREQ form applicable to ground station equipment ESTRACK Form 027 1 is shown in Figure 11 3 Note At the time of writing this form is under review Before use TOS ONN should be consulted for the most current issue of the MODREQ form and procedure The form shall be completed as outlined in the paragraphs below Heading The Heading box shall be completed as follows e The originator shall provide e The originator s name and location e g site or ESOC section entered after FROM together with any local approval for submission e The date of submission to TOS ON e On receipt of the form TOS ON shall provide e The MODREQ number e A short title for the modification which together with the MODREQ number will be used for all further actions Doc Title ESTRACK Operations Manual Volume 2 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Date 31 March 2000 Figure 11 3 MODREQ Form ESTRACK Form
144. nual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 92 e The name of the addressed ESA establishment or station and or the number of the addressed telefax subscriber e Time of origin of the facsimile message e Page number and number of pages Pages of a multiple page facsimile message shall be consecutively numbered Pages found missing by receiving stations require that station to initiate tracing and repeat request action in order to obtain the missing pages In general it is possible for a transmitting facsimile station to obtain acknowledgement of receipt for its transmissions ESA Stations use stamps and daily consecutive numbering for transmissions Receiving stations are instructed to enquire and request repeats whenever they receive poor incomplete or mutilated copy Facsimile Message Priorities A facsimile transmission may be assigned one of the following priority levels e Urgent Routine Covering message forms provide space for marking the desired priority level Note If a problem is experienced with transmitting a facsimile message to an addressee s machine it shall be reported to the message originator Facsimile transmissions marked Urgent will be transmitted and delivered with the least possible delay Transmissions that are in progress will not be interrupted but urgent transmissions will be performed ahead of Routine transmissions Facsi
145. o positions a ground configuration computer located in the GFCC and a maintenance and back up PC computer terminal located in the MER The two positions operate in a master slave configuration The master has the capability of making all available changes to the intercom system while the slave is only able to monitor the status of the system Switch over from master to slave and vice versa is performed via a switch located on the intercom system rack Before switch over takes place the intercom configuration stored on the master computer hard disk must be transferred to the slave hard disk A station conferencing unit provides two conferencing circuits for up to 10 stations each Selected loops to be used for a conference are patched via a control panel and connected to one of two dedicated intercom system loops 29 or 30 These procedures apply to operating an intercom unit on the OCC network either within ESOC or from one of the ESTRACK stations to update intercom panel configurations or to update conference unit configurations Participation NETWORK Operations Supervisor Shift Co ordinator Ground Facilities Operator OCC Maintenance ESTRACK Ground Stations Procedure The latest issue of the Voice Intercom Configuration Document DTOS S YS CM0001 TOS ONF details the operating procedures for this system Within the OCC this document is found within the OCC Configuration Documents file Doc Title ESTRACK Operations Manual
146. o start their uplink Before any highly critical operation SOM SPACON may contact the prime station by telephone and keep the line open until the operation has been completed satisfactorily Ranging Calibrations Ranging calibrations shall be made daily at each station one ranging calibration per mission to be supported In all cases this must be done when the uplink is not required for operations This has to be done when the station is not active for spacecraft operations as the antenna must radiate to the test probe The calibration shall be co ordinated by NETWORK at a pre scheduled time or when agreed between NETWORK and the station e NETWORK instructs the station CONFIGURE FOR RANGING CALIBRATION FOR spacecraft name e The station configures as appropriate for that station e The antenna is pointed to a pre programmed safe position i e away from the spacecraft and away from geostationary satellite positions generally northern hemisphere stations point north and southern hemisphere stations point south e The station then reports READY FOR CALIBRATION NETWORK then starts the calibration task and progress shall be monitored by the station e At the end of the calibration NETWORK advises the station CALIBRATION COMPLETED CONFIGURE FOR OPERATIONS or other tasks e The station then stops the uplink reconfigures as required and then reports CALIBRATION OFF READY FOR OPERATIONS or other tasks Do
147. o the ComQGuard digital system to record and playback voice conversations on the voice loops Each tape has a capacity for 24 5 hours of continuous recording Participation Ground Facilities Operator Procedures Analogue Voice Recording Set Up If required the following procedure shall be performed daily at around 07 00Z to set up for the next day s voice recording 1 Verify that recording of the previous day s tape has terminated and that recording of the current day s tape is in progress Dismount the previous day s tape and store in the allocated place Locate and de gauss the correct tape for the next days voice recording Mount the tape in the tape deck that is not in use Uv de ey End of Procedure Playback Operations The following procedure shall be performed to playback analogue voice recordings Because of automatic tape change over when recording and tape substitution activities tape playback activities shall be avoided between 05 30 Z and 07 307 1 Dismount the tape which is not being used for recording and store a safe place 2 Mount the tape to be used for playback operations Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 155 3 On the upper panel press the appropriate tape deck button I for deck 1 or II for deck 2 to be used for playback Press the Playback button Select the required track using the upper
148. om ESOC there is no operational team at the station and OMS 20 messages are raised as required by the area responsible for remote operation of the station Participation NETWORK GOM Shift Co ordinator Ground Facilities Operator SPACON NETEVAL Ground Stations Procedure An example of an OMS 20 is shown in Figure 6 8 This OMS 20 corresponds to the OMS 11 shown in Figure 6 3 Doc Title ESTRACK Operations Manual Volume 2 Issue Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev Date 31 March 2000 Page ESOC Dar mstadt Control Centre ap wf 04 34 gesa 05 Feb 2000 n d FAX 383 paye pags 1 drom de REDU Operations 32 61 229511 27764 32 61 229544 viso viso UDAR NETWORK ESOC Nascom gue imp 8 513 gtpc gipd Urgent urgen oy epe UDAR NETEVAL ESOC Nascom gtpc Mr Davenport Mr Wertz 562 8 OMS 20 8 Redube IMP 8 DOY 035 Time Support 1933 STRT REC TLM 2400 CONT REC TLM RMK TRACKING BY TMS SEE OMS 26 00 003 AND OMS 24 035 2230 END 05 0015z Feb 00 ured Agence SE Station Redu Redu Station Ee ome 20 00 Tel 22 61 229511 Fax 22 81 229544 LZA S M W NOILIUIS NIJ AS A P SE 834 Figure 6 8 OMS 20 Pass Report 62 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 63 OMS 20 FORMAT The OMS 20 message has normal
149. on Comms M amp O Ground Stations All ESTRACK operations maintenance and engineering staff Procedure A dedicated Communications System Modification Request CMODREQ form applicable to OPSNET and Intercom equipment is currently under development When issued the EOM will present the CMODREQ form and its associated instructions for use Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 144 11 8 ESTRACK Modification Instruction Procedure Sponsor TOS ONN Purpose This procedure defines how modifications may be implemented in the ESTRACK ground station and remote ground station M amp C installations excluding communication systems Applicability All staff involved with the operation maintenance or engineering aspects of ground station systems forming part of the ESTRACK network shall follow these procedures for implementing modifications to existing ESTRACK facilities This may include the provision of new facilities or replacement of existing facilities Participation OCC Maintenance Ground Stations All ESTRACK operations maintenance and engineering staff Procedure For each approved modification an EMI shall be raised by the appropriate section Each EMI shall at least contain the information in the paragraphs below Heading The following information shall be provided in the Heading e The system to be modified e Originator a
150. on with brevity clarity and efficiency and without ambiguity Optimum performance on voice circuits demands that all users adhere to common voice procedures and this is particularly true under marginal circuit conditions These procedures are based upon established international practice and are compatible with those used with other networks 5 2 General Guidelines 5 2 1 Circuit Conditions Normal Under normal circuit conditions operating procedures such as those used in ordinary telephone conversation shall suffice once initial contact has been established Stations and individuals shall identify themselves immediately upon initiating a conversation Where stations are part of a multi point line or when stations are conferenced transmissions should always begin with station identification of both called and calling parties Adverse A great deal of care patience and initiative may be required to transmit intelligibly when voice circuits are operating under poor or marginal conditions Speed shall be considered secondary to accuracy and it will be necessary to speak slowly enunciate clearly and repeat or spell out words or phrases in order to assure intelligibility The natural tendency to raise the voice during adverse conditions should be avoided All transmissions should begin with a complete call see Section 5 2 7 1 5 2 2 Circuit Usage Microphone Techniques Correct microphone techniques are extremely important for effective utili
151. ontractors In all cases the routing of the software to the stations shall always be via TOS ONN Regardless of the means for introducing new or updated software the same procedures are to be adopted for control and implementation These cover software e Supplied on EPROMs e Supplied on disks or CD ROM e Transmitted via data links e Installed locally via written instructions Participation Ground Stations M amp O OCC Maintenance Procedure Version Numbering Standard Each issue of software has a discrete number comprising two parts The first part is the version number which is followed by an issue number These are separated by a decimal point ie VERSION ISSUE Interpretation of the version and issue numbers shall be as follows e Any pre operational draft version is version 0 zero e first operational version is version 1 e The first issue of a version 15 issue 0 zero Thus the first draft is known as Version 0 0 Any changes to the draft then increment the issue number Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 149 Example Version 0 1 Version 0 2 Version 0 3 etc New operational version numbers are allocated if there are major changes or to tidy up the system if there are many issue numbers Version Number Control Authorisation Prior to implementation of new or modified software the version or issue shal
152. operation of the station A summary of the failure shall also be included in the OMS 20 Pass Report see Section 6 4 Participation NETWORK GOM Shift Co ordinator Ground Facilities Operator SPACON NETEVAL Ground Stations Procedure An example of an OMS 24 is given in Figure 6 9 Doc Title ESTRACK Operations Manual Volume 2 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Date 31 March 2000 Rev FEB 04 0 22 18 REDU STATION MER P 272 esa C eneen pax m umzsnmpmmcEg Centre map 2 45 Jate date 04 FEB 2000 rot r f FAX 382 page page 1 vu 3261 229511 de REDU Operations lm fm 32 61 229544 to NETWORK ESOC n fax dest urgent urgent copy cople NETEVAL SCHEDULING ESOC OMS 24 IMP 8 DOY 035 FLR TLM REC RSN EQP DUR 035 193300 035 204500 RMK BRAKE CLAMPED ON ANTENNA RMK SEE OMS 26 00 003 FAILURE END 04 2230z FEB 00 ured European Space Agency Agence spatiale europ enne Station Redu Redu Station OMS 24 00 6090 Redu Belgique Tel 32 61 229511 Fax 32 61 229544 Figure 6 9 OMS 24 Operations Failure Report Issue Page 65 Doc Title ESTRACK Operations Manual Volume 2 Issue Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev Date 31 March 2000 Page OMS 24 FORMAT The OMS 24 message consists of three parts e Message identification Operational contents e End line statement Message Identification The message identification include
153. orderly sequence resulting in optimum use of resources and systems SCHEDULING is responsible for the scheduling of both facilities and spacecraft Applicability When any individual or group within ESOC or ESTRACK requests the use of a facility a written email or fax input shall be made to SCHEDULING Participation SCHEDULING The requester i e the person or group requesting the use of a facility The recipient i e the operator of the facility requested or the person responsible for the facility NETWORK Shift Co ordinator and Ground Facilities Operator Procedure Requests for the use of a facility shall be submitted to SCHEDULING not later than noon on the Thursday preceding the week during which the request is effective The medium for submitting the request is by an Operational Scheduling Request OSR form Figure 10 1 shows an example of the OSR form Upon receipt the Scheduling Officer shall complete Part Two of the form assigning a sequential log number and a priority number The facility requested and an indication of the usage shall be marked on the Master Schedule for the week in question and the OSR retained on file An Operational Scheduling Request will normally be accepted by SCHEDULING only prior to the deadline given above In urgent or special cases however an OSR may be accepted after this time In such a case it will not be possible to mark the Master Schedule Instead the relative OMS 11 will be distribu
154. orted by station computers network management systems the NCTRS or other means verbally advise the Shift Co ordinator of the need for and implementation of appropriate measures of service restoration e g by executing approved procedures activating available back up facilities re assigning station and OPSNET resources re scheduling of activities Report to the respective service provider problems encountered with leased services maintain a corresponding log file to keep track of all periods of service unavailability Monitor and control the OCC s voice Intercom system and its associated voice recorder enforce traffic discipline if necessary Provide operational messaging services during the periods the Scheduling Office is not manned Assist the Shift Co ordinator in real time trouble shooting and fault isolation activities verification of the working status of OCC facilities temporarily not in use and the preparation of operational messages OMS anomaly reports and other written documentation Operate the baseband equipment and data recorders installed in the Main Equipment Room MER Maintain updated log files on operational events ISDN utilization and access to selected routers and LANs at ground stations Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 22 e In case of mains power problems encountered outside their normal working hours ass
155. orts shall include information on what has been changed the magnitude of the change and the reason for the change Changes may be e Time adjustments such as leap seconds on instruction from TOS ON e Frequency adjustments made to compensate for drift of station timing reference frequency sources e Adjustments due to equipment malfunction Ground Station maintenance procedures in shall reflect this policy 2 3 3 Maintenance Reporting Corrective Maintenance The following Corrective Maintenance CM reporting tasks are only applicable to ESA owned equipment e All CM tasks shall be reported using the PC based Maintenance Activity Report MAR All uncompleted tasks are readily identifiable via the job control register e All CM tasks shall be recorded on the equipment history card held for each unit Details shall be transferred from the MAR by the maintenance supervisor when the task has been completed e ESOC shall be informed of equipment status via the OMS 26 procedure see Section 6 6 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 11 Preventive Maintenance Records of test results and preventive maintenance comments shall be retained on site Copies shall be sent to NETEVAL ESOC upon request Reports of scheduled preventive maintenance tasks not completed shall be submitted stating reason in the station monthly report to E
156. outine ground station operations shall be used by the GFCC This log book shall meet the requirements listed above as closely as possible Log Book Entries Log book entries shall be completed in accordance with the following rules e All log books shall bear an opening date and when complete a closing date on the front cover and title page e The log book is an official document and the responsible supervisor in any operational area shall ensure it is maintained in a clean and orderly fashion e All entries shall be in black or blue ink e entries shall be in English e entries shall bear the time of entry GMT and initials of the person making the entry Pages shall not be removed under any circumstances e The day number and date shall be entered at the top of each page at the time of the first entry on that page Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 82 At the end of each day 240027 a line shall be drawn across the current page and the next day number and date entered on a new page All operations personnel are responsible for keeping their logs updated and entering events as soon as possible after occurrence Notes of all significant events shall also be entered on the left page of the log The responsible supervisor in each area shall check the shift log books at the end of each day and make any pertinent remar
157. panel keypad followed by S The track selected will be displayed 10 11 On the lower panel keypad select the tape deck to be used for playback 1 for deck 1 or 2 for deck 2 followed by S On the lower panel keypad press 4 then S to insert the required date for playback Use the keypad to insert the date in the format year month day and check that the correct value is displayed On the lower panel keypad press 5 then S to insert the required time for playback Use the keypad to insert the time in the format hours minutes seconds and check that the correct value is displayed On the lower panel keypad press 6 then S to initiate the search for the start time Check that the LEDs for the correct deck and for search are illuminated Check that tape motion commences and that the LED in the play switch illuminates at the correct time To stop playback press the stop switch on the appropriate tape deck 12 13 Dismount the playback tape and store in the correct place Remount the blank tape removed in Step 1 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 156 13 SAFETY amp SECURITY OPERATIONAL PROCEDURES 13 1 Main Security Gate Radio Check Sponsor TOS ONF Purpose The purpose of the following procedure is to perform a radio check with the Main Security Gate Applicability This procedure should be performed
158. plemented for testing prior to submission of a MODREQ providing Scheduled operations are not affected e Systems can be returned to the original configuration within 24 hours e The modification is not intended to correct a known problem that could be resolved by corrective maintenance Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 124 Local modification of communications equipment is only permissible if so requested or approved by TOS ONC for OPSNET LAN and WAN or TOS ONF for Intercom equipment respectively Modification Requests A definition of the contents of a MODREQ for ground station equipment is given in Section 11 6 All MODREQs shall be sent to TOS ON at ESOC which provides the secretary for the Modification Control Board On receipt of a MODREQ TOS ON shall allocate a MODREQ number and inform the originator and the appropriate areas of ESOC The MODREQ number is used as a reference for all further actions leading up to the implementation of the modification The MODREQ is then circulated to the appropriate members of the Control Board representing various sections or divisions in ESOC Modification Control Board MCB As a minimum the MCB for ground station equipment comprises members from TOS ON and TOS GS Members are designated jointly by H TOS ON and H TOS GS The MCB for OPSNET and Intercom equipment comprises as a minimu
159. policy statements applicable to the ESOC OCC and ESTRACK network and presents the roles and responsibilities of personnel associated with operating OCC and ESTRACK equipment The EOM has been produced by the Ground Facilities Operations Section TOS ONF of the Mission Operations Department TOS O in co operation with other operational areas General enquiries concerning the content and applicability of this document should be made to Head of Ground Facilities Operations Section H TOS ONF European Space Operations Centre Robert Bosch Strasse 5 D 64293 Darmstadt Germany Telephone 49 6151 90 2263 Facsimile 49 6151 90 2908 Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page vi CONTENTS CHANGE RECORD SEBHBT des sage ONERE IN EE ii DOCUMENT APPROVA Daraa nn pO A iii DISTRIBUTION LIST pin a aa eeu E E eH pta ee iv A S RA EE ee ne CONTENTS EE GLOSSARY EE xii 1 INTRODUCTION cito ient tentia Pr eae TA LEE RR Eege 1 ISOS Tc 1 122 eech Eden eee ec eeh 1 1 3 Equipment Operations Polley 5 dee Que 3 1 3 1 Operational Equipment EE 3 1 3 2 Operational Equipment Ground Statons 3 1 3 3 ESTRACK Ground Station Remote
160. r 1 Telemetry TLM DFT e Select mission specific downlink job e Select mission specific uplink job e Select telemetry test long loop downlink job 2 Telecommand TC DFT e Select mission specific downlink job e Select mission specific uplink job e Select telemetry test long loop downlink job e Select appropriate command chain and TC verification path Refer to the GFRROM for mission specific configuration details Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 29 4 4 Intercom System Configuration Procedures Sponsor TOS ONF Purpose To identify the routine operating procedures set up and reconfiguration associated with the OCC intercom system Applicability The ESOC internal intercom system comprises 40 external loops and can be easily configured to satisfy operational requirements Up to 82 voice intercom panels may be connected to the system Each panel has touch control for loop selection talk and monitor functions and visual and audible indications for loop identification call reception and voice traffic A loudspeaker and connections for a headset and footswitch are provided at each panel Control knobs allow volume control for both loudspeaker and headset Facilities for recording communications on each of the loops are also available A management unit is used to configure the intercom system and is controlled from tw
161. r peripherals e Verify the access rights of individual telephone extensions in OCC control and support rooms e Advise the Shift Co ordinator on the results of any functional verification carried out and submit a filled in check list initiate corrective action if and as necessary Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 24 e Install and test modifications to systems sub systems components e Install and test new systems sub systems stand alone equipment e Implement and validate when and as required new software releases on specified systems e Upon request by the Agency support system equipment providers in the installation of their equipment at the OCC e Remove obsolete systems sub systems system components stand alone equipment as approved by the Agency e Keep all test tools and measurement devices in an orderly state and ensure completeness of all related accessories e Carry out periodic checks of all test and measurement devices to ensure their technically usable state replace batteries and other consumables as required Keep records on the calibration of all measurement devices and initiate re calibration when needed 3 3 7 Network Evaluation NETEVAL NETEVAL receives OMS 20 providing details of Station Support activities OMS 24 providing details of Failure to Support and OMS 26 which are Equipment Failures which may or may
162. rational Messages Figures 6 1 6 4 show details of OMS message handling in flow chart form Non Operational Messages Incoming The addressee of the message shall be responsible for executing any action derived from the message text If the matter falls beyond or out of the NETWORK SPACON field the Shift Co ordinator shall take over the task of co ordinating and resolving the problem The message shall then be filed chronologically in a folder marked General In located in the GFCC The messages shall be retained for 2 months and then destroyed Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 52 Outgoing Whenever there is a need for sending non operational information or requirements to the support facilities this shall be originated by NETWORK SPACON No special format has been foreseen for this type of message which in any case shall be clear and concise A copy of each message shall be filed chronologically in a file marked General Out located in the GFCC The messages shall be filed for 2 months and then destroyed USER USER USER USER of SCHEDULING Office Stations COMMS 4 NETWORK SPACON File Message per Day File Message per Day of Week and Station of Week and Satellite
163. rds the plots should be cut and filed each day ending 24 00z Unless called for the records shall be retained on station for one year If required the plots may be sent by mail or by facsimile as defined by the OCC Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 78 8 GENERAL OPERATIONS CONTROL PROCEDURES 8 1 Introduction This section presents high level operational procedures and guidelines for activities associated with working in operational areas 8 2 Area Restrictions Procedures Sponsor TOS OF Purpose This procedure defines the implementation of area restrictions to be applied from mission freeze status until the start of routine operations Applicability These procedures are applicable to all personnel The specific conditions of area restrictions are determined on a mission specific basis by the Configuration Control Board CCB and controlled and announced by the Flight Operations Director OD Participation All operations personnel in the OCC Procedures Limited Area Restrictions From the time that the OCC and its environs are in mission freeze status nominally L 30 days the OD shall advise the Director of ESOC that limited operational restrictions are being applied to the corresponding operational areas Actual conditions and timescales for freeze and unfreeze periods are determined on a mission specific basis by the CCB
164. repaired the device it shall be returned to service The Failure Report shall be given to the Shift Co ordinator who will arrange for the device to be tested On successful completion the Shift Co ordinator shall complete the second half of the form The red copy shall then be sent to SCHEDULING for STATUS the white copy shall be retained by Maintenance If during the test further failures are identified a new Failure Report shall be generated Doc Title ESTRACK Operations Manual Volume 2 Issue Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev Date 31 March 2000 Page ne Priority Level Figure 11 4 Hardware Failure Report Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 152 11 12 OCC and ESTRACK Anomaly Reporting Sponsor TOS ONF Purpose To report system anomalies in the operational areas and at ESTRACK stations detected during remote operations Applicability This procedure applies to anomalies detected within the OCC or at ESTRACK stations For anomalies occurring at ESTRACK stations and detected by staff on site the OMS 26 procedure is to be applied The forms used for this procedure are compliant with QMS ESOC PROB DRD 6202 TOS Anomaly Reports Participation Shift Co ordinator OCC Maintenance All OCC Operations and Operations Support personnel Procedure An ESTRACK OCC Anomaly Report EAR shall be submit
165. required Column 7 REMARKS Any explanatory remark relating to spacecraft activities or details of required maintenance activities If necessary more than one line can be used End Of Message Data After the last of the operational activity details the following End of Message text shall be given THIS OMS11 SUPERSEDES ALL PREVIOUS OMS11 FOR THE MISSION STATION amp THE TIME PERIOD SPECIFIED AT THE START OF THIS MESSAGE Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 61 6 4 Pass Reports OMS 20 Sponsor TOS ONF Purpose OMS 20 Pass Reports summarise station activities for scheduled operations Generally these summaries are submitted daily all operations conducted during one GMT day at that station and for one particular spacecraft as listed However some missions may require more detailed reports after each operation Those cases are defined in the GFRROM or appropriate mission NOP Applicability The standard OMS 20 is a record of daily operations reported without urgency but as soon as possible after the support ends Some dedicated stations during the routine mission phase may be absolved from sending OMS 20 messages The current station and mission to which this applies is shown below STATION MISSION REDU Dedicated ECS Facilities ECS As the Control Centre is at Redu In the case of remote station operations fr
166. res at ESOC ADM GCG or on remote sites shall maintain an up to date record of spare parts using the standard stores program and be prepared to provide information of spares holdings upon request Note A backup disc or email containing a record of the stores holding shall be supplied to NETSUP TOS ONF every six months Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 126 11 2 Maintenance Activities Reporting Sponsor TOS ONF Purpose The purpose of this procedure is to provide records of equipment performance and maintenance activities Note This procedure is in addition to the operational status reporting via OMS 26 see Section 6 6 Applicability All OCC and ESTRACK maintenance activities Participation Ground Stations M amp O OCC Maintenance NETEVAL Procedure All equipment maintenance activities shall be reported and recorded using standard procedures for the following activities e Preventive maintenance e Corrective maintenance e Calibration Modification e Support activities A standard recording procedure shall be used for all these activities except for preventive maintenance tasks which follow pre determined schedule and thus have simpler recording reporting procedures Routine Preventive Maintenance Preventive maintenance PM tasks covering routine maintenance and testing of equipment are defined in th
167. ring the hardware with the participation of the users TOS ONF 5 Software Acceptance Test All new or modified software systems are subjected to comprehensive SATs on handover for operational use Responsibility The ESOC department procuring the software with the participation of the users TOS ON or TOS OF Operational Validation Test A series of OVTs are conducted by users either in addition to EATs SATs or combined with them to determine the validity of the system in an operational environment and its ability to meet general operational concepts Responsibility TOS O with TOS ON or TOS OF participation 2 3 4 2 Testing For New Missions This group of tests covers all previously accepted hardware and or software systems in special configurations and with software packages specific to a particular spacecraft It covers four types of tests e Compatibility Test e Software Validation Test SVT e Mission Readiness Test MRT e Flight Control Confidence Test FCCT Compatibility Test A series of tests conducted to ensure uplink downlink compatibility between each new spacecraft and the ESTRACK ground station equipment Responsibility TOS ONC with TOS ONF and Project participation Software Validation Test A series of tests on spacecraft control software flowing spacecraft data to and from the OCC to check telemetry data processing files and command characteristics files These tests are us
168. s Message identifier OMS 24 e Spacecraft name DOY as it appears in the corresponding OMS 11 Operational Contents 1 Designation of Failed Operation FLR The abbreviations used to describe the failed operation are as shown in Section 6 1 1 Example FLR DTX 2 Reason For Failure RSN Codes to be entered at this line are Equipment Failure PRE Prediction Error e OPE Operator Error e SAT Satellite Anomaly INT Interference e OTH Other specify in remarks e UNK Unknown causes Example RSN OPE 3 Equipment Failed EQP 66 Enter details of the failed equipment in this part 1f applicable otherwise this part should be omitted Example EQP Tracking Receiver Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 67 4 Duration of Failure DUR Enter day time of beginning and end of failure If the end time cannot be indicated fill with zeros Example DUR 053 221000 053 221600 5 Remarks RMK Enter remarks and details relating to the failure in this part End Line Statement When there are no further remarks to be entered the text portion of the message shall end with the word END on a new line Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 68 6 6 Status Change Report OMS 26 Sponsor TOS
169. s identified in the ETMM equipment performance tests are broken down into system and sub system tests in two parts of the ETMM These are e Operational tests where equipment may be tested using only built in facilities and front panel controls i e at first line level Maintenance tests where testing is to a deeper level requiring the possible use of external test equipment interior access and or specialist knowledge of the equipment i e at second or third line level The ETMM for each station shall be provided by the M amp O staff at that site with certain performance tests being specified by ESOC TOS ON as mandatory 2 3 5 Inspection of Ground Facilities General All ESTRACK stations shall be periodically inspected by a test team from TOS ONF and TOS ONC whether or not stations have direct ESA management on site The Head of TOS ON is responsible for the management and supervision of these stations through the local M amp O contractor These inspections enable TOS ON to fulfil this responsibility Quality control and performance monitoring of the station operations and technical facilities is mandatory Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 14 Performance Monitoring The monitoring and control of the operational and technical performance of ESTRACK stations shall be based upon e Analysis studies and statistics from the Ground Faci
170. s it is vital that ground stations are informed immediately in the event of an OCC evacuation and that action is taken to bring the spacecraft to a SAFE condition It is the responsibility of the GOM to ensure that all OCC personnel have been briefed in the actions to take in the event of an evacuation alarm during the final countdown to launch or other critical operation As a minimum such a briefing is to include e The precise location to which OCC staff should evacuate e Who has responsibility for informing ground stations the launch site and or any other agency that the OCC has been evacuated Telephone numbers to be used to contact such sites from outside the OCC The location of any mission documents operations manuals etc that have been set aside from the OCC for such an eventuality In addition it is the responsibility of the GOM to brief any external agencies on what actions to take in the event of an OCC evacuation during critical operations These actions vary from mission to mission and are not normally defined in the NOP or any other mission documentation In the absence of a GOM Shift Co ordinator shall assume these responsibilities
171. s the preventive maintenance activities to be undertaken along with any corresponding schedules such as frequency of inspection or calibration Note Corrective maintenance procedures are not presented in the maintenance documents but are given in the appropriate manufacturers manuals and handbooks As mentioned in the previous section the Network Facilities Manual NFM provides information about the ESTRACK ground facilities The procedures in the EOM should be performed taking the capabilities and limitations of these facilities into account Where staff tasks and roles are presented within the EOM for personnel involved in ESTRACK operations and maintenance these are provided in order to define responsibilities for the procedures given in the EOM Statements of role and responsibilities given in the EOM are not definitive job descriptions and are not to be taken as modifying or superseding any task or work package descriptions presented in contracts of employment statements of work or other documents formally specifying the work to be done Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 3 1 3 Equipment Operations Policy 1 3 1 Operational Equipment OCC technical equipment concerned with the handling of telemetry telecommand and tracking data relating to spacecraft operations is defined as Operational Equipment This includes equipment for
172. sation of voice circuits As simple as these techniques may seem improper use of microphones contributes to many reported circuit difficulties The following instructions shall serve to emphasise some good microphone techniques that make voice communications faster and more efficient e Transmissions should be made in normal conversational tone and kept as short as possible Circuits that have no local side tone tend to cause the inexperienced user to unconsciously raise his voice This common fault should be avoided because excess volume causes overloading and distortion of the voice signal Deep voices have a natural tendency to distort more easily and extra care to speak more slowly and enunciate more clearly may be required Shouting into a microphone is detrimental to effective communications Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 39 e Operators should take care to position the microphone so that normal conversation will provide proper voice levels on the loop This should be checked and verified during initial voice checks Microphones operated by press to talk switches should be used but care should be taken to prevent the switch buttons from inadvertently remaining switched on Discipline The following practices shall be observed by all users of voice circuits e Be certain that the call is absolutely necessary e Assemble all informatio
173. specified in the EOM must be considered in the context of the documents that provide more specific operations information These documents include The Ground Facilities Remote Routine Operations Manual GFRROM e Mission specific Network Operations Procedures NOP e Station specific Network Configuration Documents NCD e Station specific Communication Configuration Station Dossiers CCSD ESTRACK wide Network Facilities Manual NFM Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 2 The GFRROM covers the remote operations for the ESTRACK facilities involved in the support of the routine phase of ESA missions It contains Global Operating Rules Mission Specific Instructions Routine Work Instructions Checklists amp Forms plus related administrative instructions and Contingency amp Recovery activities Operating guidelines and procedures for a given mission are detailed in that mission s Network Operations Procedures NOP document In general the NOP will be the governing document for operations during LEOP and any subsequent Commissioning phase constituting the set of rules to be adhered to by the Ground Operations Manager GOM and the Shift Co ordinator on duty Once the mission has formally entered its Routine phase the GOM position is not normally manned and the Shift Co ordinator has responsibility for ground operations In this phase
174. spell I will spell the following phonetically Example Spinrate I spell Sierra Papa India November Romeo Alpha Tango Echo Negative No On my mark An event to take place A countdown will be at one second intervals The countdown may start with ten five or two but the count should be at one second intervals towards zero and should end one second after One with the word Mark Out End of transmission Read back Repeat all or the specified portion of my last transmission For example Redu NETWORK carrier on time zero four two one five six read back Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 41 all after time NETWORK Redu I read back zero four two one five six Roger I have received your transmission Note Never say Roger when you mean affirmative negative or wilco Say again Repeat all or the following portion of your last transmission Say again all after XXX Say again word after XXX Speak slower You are talking too fast Standby I must pause for a few seconds Note Since Standby requires that the called party ignores his other calls and wait for your transmission this would only be used if the waiting time is going to be less than the time it would take to break communications and re establish them Roger I will call you back should be used if the wai
175. stablish e Toconnect port 1 i e to back up 081 1 press the button marked PORT 1 Call Clr e Connection of Port 2 is automatic on failure of 08 1 2 When the connection has been established check that indications on the IDB front panel are as for the nominal settings defined above plus e S BUS ACTIVE lamp ON yellow PORT 1 CON lamp ON if port 1 has been activated red e PORT 2 CON lamp ON if port 2 has been activated red BI ONLINE lamp ON if only one port backed up green e Bland B2 ONLINE lamps ON if two ports are backed up green Check that the relevant circuit connections on the Netrix NMS screen goes to green Report the failed leased circuit to the PTT Restoration of a Leased Circuits When the circuit is handed back by the PTT it is only necessary to disconnect the ISDN back up to revert to nominal leased line operation It is advisable to liaise with users prior to switching as data or call connections may be lost during switch over To disconnect the ISDN back up proceed as follows 1 Make the required disconnection e To disconnect ISDN back up on port 1 assuming 081 1 is being restored press PORT 1 Call Clr button e Disconnection of ISDN back up on port 2 is automatic on restoration of 082 1 Check that the relevant circuit connections on the Netrix NMS screen go from green to red and then back to green as the circuit disconnects from ISDN back up and reconnects to leased line Chec
176. t Number Manufacturer d Quantity required e Description of main assembly in which fitted f Previous Spares Request number g ESOC Stores number h Name of Station Technician for technical consultation if required Notes e Spares requests are for the replacement of existing spares and not for the ordering of initial spares e Multiple orders of the same type may be made on one request where a is common for all e g resistors of various values However if the items are of different types e g lamps and relays a separate request number should be completed e Urgent items shall have urgent written after the serial number and should be used when the required item has an operational impact e Routine requests would have a target delivery within 3 months if not available as a stock item Examples of Spare Requests Example 1 Simple Routine Request Subject Spares request 99 021 a Description Linear Reg Power Supply CU 5 2 b Part Number 103 000 02 Manufacturer KNIEL d Quantity 2 Fitted in Sub system Communications f Previous Spares Request 98 032 g ESOC Stores Number 011566 h Relevant Technician Mr A Brown i Remarks For COMMS ANALYSER I F UNIT Doc Title Doc Ref Date 31 March 2000 ESTRACK Operations Manual Volume 2 Issue 7 DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Page 135 Example 2 Multiple Routine Request Subject Spares request 96 027 a
177. t in time when a report shall be submitted For example after the repair and subsequent upgrading of a complex system it is usual to wait for a period of time before submitting the upgrading report to ensure that the system is reliable during operational conditions The period of time between restoring a system to operational status after a fault has been repaired and actually submitting the upgrading message shall be known as the Soak Test period Status Definitions Green Status Reporting a system or equipment GREEN indicates that e tis completely operational e It has passed applicable tests e All associated back up equipment is operational Yellow Status Reporting a system or equipment YELLOW indicates that e 15 available with reduced capability or e tisavailable with full capability but with limited or non available back up systems equipment Red status Reporting a system or equipment RED indicates that it is inoperable and cannot be used for scheduled operations System and unit IDs used for ESTRACK equipment can be found in the latest version of the Network Availability Report Facilities Scheduling Policy The Scheduling Office shall be the central point of contact for all the users of ESTRACK and 5 facilities as defined in the procedures and shall perform the following functions Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000
178. t only one station is active for uplink e Voice dialogue is as follows e To start NETWORK instructs the station START UPLINK The station switches on uplink power to the antenna and initiates the frequency sweep e Station reports UPLINK STARTED SWEEP IN PROGRESS e When the sweep is completed the station reports UPLINK SWEEP COMPLETED e SPACON checks that the spacecraft receivers are properly locked on to the uplink If not SPACON requests NETWORK to instruct the station to make another sweep and the above procedure is repeated Stopping Uplink NETWORK instructs the station STOP UPLINK e The station stops the uplink and reports UPLINK IS STOPPED Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 76 Polarisation Changes The normal polarisation configuration is defined in the mission specific part of the NCD and is configured during the pre pass phase Any change of uplink polarisation requested by the spacecraft operations team at ESOC requires e Stopping the uplink RF off only Do not switch to dummy load e Changing the polarisation Re starting the uplink with sweep etc Contingency Actions When a station is active on uplink and communications are lost with the OCC standard procedure requires that the station must stop the uplink if the data link is lost for over 1 minute to enable any other station with visibility t
179. ted using the form shown in Figure 11 5 when a clearly identified failure has occurred in the OCC with a system or its associated software For anomalies occurring at ESTRACK stations and detected by staff at the GFCC during remote operations an EAR is to be raised in accordance with the procedures defined in the GFRROM This must be followed up by an OMS 26 raised by the station The report shall be generated by the person experiencing the failure and forwarded to the Shift Co ordinator along with any diagnostic information available The Shift Co ordinator shall add any relevant comments and or further diagnostic information sign the report and then forward it to TOS ONF for signature who will then forward the report to the relevant section head or team leader for investigation and action Doc Title ESTRACK Operations Manual Volume 2 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Date 31 March 2000 Figure 11 5 ESTRACK OCC Anomaly Report EAR Form Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 154 12 CONTINGENCY OPERATIONS PROCEDURES 12 1 Analogue Voice Recording Procedures Sponsor TOS ONF Purpose The purpose of the following procedures is to set up the backup analogue Voice Logger to record voice conversations on the intercom loops Applicability Two 44 channel analogue Philips VLS Recorder and Tape Units are available as backups t
180. ted and the applicable number included in the Chronological List of Events It is mandatory that the requester checks either his copy of the Master Schedule or his copy of the OMS 11 upon receipt to ensure that his requested facility has been scheduled Where a conflict arises the lower priority as defined by the priority list will be rescheduled and all appropriate parties informed Outside normal working hours or when SCHEDULING is unstaffed Shift Co ordinator is authorised to make any necessary changes to the Schedule Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 108 OPERATIONAL SCHEDULING REQUEST INSTRUCTIONS PART ONE To be completed by requester PART TWO To be completed by Scheduling Officer LOG NUMBER PART ONE lame Dept Div SUPPORT REQUIRED nc RNG MAINT omer ISPACECRAFT CONCERNED DATE TIME Z OF SUPPORT STATIONS EQUIPMENT LINES ETC REQUIRED DPERATIONAL IMPACT vs nol IF YES GIVE REASON BMISSION DATE TIME Z ISIGNATURE OF SCHEDULING OFFICER DATE TIME Z Task to be started only on authority of Network Shift Coord Deadline for requests is Thursday 1200 Darmstadt time of the week preceding the activity Distribution Network Requester Figure 10 1 Operational Scheduling Request OSR Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF
181. the GFRROM is the governing document Note In the event of conflict between the GFRROM the NOP and or the EOM during any mission phase precedence shall be given to statements given in documents in the following order 1 GFRROM 2 NOP 3 EOM This order of precedence shall be applied until a definitive ruling is given by the Head of Ground Facilities Operations Section 5 or a nominated deputy For each station in the ESTRACK network the Network Configuration amp Test Section TOS ONN has responsibility to produce a Network Configuration Document NCD NCDs are also produced to cover the configuration of any equipment deployed to and or operated at a non ESA station The NCD prescribes the mission specific configuration of each equipment at the station including the parameters to be set on the Station Computer STC to support the respective satellite pass TOS ONN is responsible for keeping NCDs current and for any STC tailoring required to support a mission For hardware other than computer and communication equipment preventive maintenance activities at the OCC are governed by the OCC Maintenance Procedures document DTOS GF PR 1001 TOS ONF Although maintenance and logistics policy is defined in the EOM the Maintenance Procedures document shall take precedence for details of any preventive maintenance activities Similarly for each ESTRACK station a volume of the ESTRACK Test and Maintenance Manual ETMM detail
182. ting time is longer than this Unknown Station or Station Calling I do not know the identity of the station calling me Station calling NETWORK say again Wilco I have received your message I understand it and will comply Example NETWORK Redu Wilco Note Roger is never used with Wilco Word after I refer to the word after XXX Example Redu NETWORK Say again word after XXX Redu Word before I refer to the word before XXX Words twice Communications are difficult Transmit or I will transmit each word or group twice 5 2 6 Call Signs Standard voice call signs identified below shall be used on all voice circuits These standard call signs are given below STATION CALL SIGN REDU Belgium REDU MALINDI Kenya MALINDI MASPALOMAS Gran Canaria Spain MASPALOMAS VILLAFRANCA 1 Madrid Spain VIL ONE VILLAFRANCA 2 Madrid Spain VIL TWO ESOC Darmstadt Germany DARMSTADT KOUROU French Guiana KOUROU PERTH Australia PERTH KIRUNA Sweden KIRUNA Doc Title Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 42 OCC POSITION CALL SIGN Attitude System Controller ATTITUDE Communications Co ordinator COMMS Computer Operator COMPUTER Engineering Support ENGINEERING SUPPORT Flight Operations Director OD Ground Facilities Operator
183. ually Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 13 performed in two steps first using a software simulator or data file and secondly using the spacecraft itself linked by ground lines to its test location Responsibility TOS O Project Mission Readiness Test Each mission has a specially designed series of tests to prove the readiness of ground systems to support the mission in prime or back up modes of operation The tests are usually extensions of data flow tests DFTs with extra processing or display requirements and on station performance checks A series of MRTs make up the test programme prior to simulations and the launch of a spacecraft Responsibility TOS ON Flight Control Confidence Test Prior to the launch of a new spacecraft the flight controllers define their own requirements for data processing input in order to check operational displays etc and thus ensure a measure of confidence that the systems at their disposal are operating correctly Responsibility TOS O 2 3 4 3 Routine Equipment Testing All ground equipment installations shall be subjected to periodic tests defined to show up any degradation in the performance of the equipment These tests are specified in the ESTRACK Test and Maintenance Manual A separate volume is provided for each station In addition to the routine preventive maintenance task
184. und communications network OPSNET Current ESTRACK stations are KIRUNA Sweden e KOUROU Diane French Guiana PERTH Australia REDU Belgium e VILLAFRANCA 1 Spain VILLAFRANCA 2 Spain In addition the station at MALINDI Kenya may be used to support Launch and Early Operations LEOP Implementation of a station near Perth PERTH 2 is currently being prepared This station is primarily to support deep space missions This network of ground stations may be complemented by the MASPALOMAS station on Gran Canaria which although no longer an ESTRACK station may from at times be made available to ESA The EOM does not provide a system description or a reference for the ESTRACK network Such information is presented in the Network Facilities Manual DOPS GEN MAN 0001 NOD The procedures presented within the EOM are those that are generally applicable across the ESTRACK network and or are at a higher level than procedures found in system specific user manuals Procedures are not repeated in the EOM if they appear elsewhere in a controlled document For example details of preventive maintenance procedures are presented in specific documents for the OCC and for the remote sites where appropriate these procedures are referred to but not repeated within the EOM Volume 2 of the EOM does not cover matters specific to training and simulations these are covered in EOM Volume 4 1 2 Applicability The policies and procedures
185. ursday morning preceding the week of the required connection 4 In exceptional circumstances verbal requests may be submitted to the Shift Co ordinator which subsequently must be confirmed by a written request 5 The Scheduling Officer and Shift Co ordinator shall decide to what extent each request can be granted The decision shall be derived by assessing the implications of the request requirements on the operational traffic already scheduled for support Comms M amp O staff shall be consulted whenever their advice is deemed necessary Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 99 The Scheduling Officer and the Shift Co ordinator shall communicate the result of the decision to the originator of the request indicating the level of support available If necessary a different time may be negotiated When a request has been approved the subscriber line serving the router shall be put into service prior to the start of the agreed time period At least 30 minutes prior to the end of the support period advance warning shall be given to the user and the line taken out of service Note The router s serving the remote end s of the requested traffic relation s should be put in and out of service respectively at the same time the local router at ESOC is logically connected to disconnected from OPSNET Communications support services requested by th
186. voice data fax or other means of telecommunications and associated test equipment and may be classified under the following headings Ground Station Operational Tools e Station Computers STC e Station Acquisition Test Tools SATT e Network Control and Telemetry Routing System NCTRS e Operations Dedicated Ground Communications Network OPSNET e Auxiliary Systems e Intercom and Voice Logging e Video Distribution e Timing amp Countdown e Telemetry Processing and Recording e OCC Facilities e Control Room Equipment e Workstations Operational equipment may only be used by personnel who have received the appropriate training Personnel who operate equipment installed in or remotely monitored and controlled from the GFCC including related remote terminals shall have been authorised by the Operations Supervisor The Operations Supervisor shall declare such authorisations based upon check outs Authorisations shall be subject to regular renewals Operating procedures for each item of equipment are provided in the appropriate user manuals Details of particular parameter settings and equipment configurations for each mission are specified in the the appropriate NOP or other system specific configuration documents 1 3 2 Operational Equipment Ground Stations As with OCC Operational Equipment Ground Station Operational Equipment is concerned with the handling of telemetry command and trac
187. workstation area When the active recorder has filled its tape an alarm sounds and an indicator on this console shows that either drive A or B is in an alarm state The second drive should automatically start to record at this time e Press RES on the console to reset the alarm e Inthe MER check that the drive is recording e Remove the full tape from the other drive and insert a blank tape Take the automatically printed label from the printer beside the drives and affix this to the tape case e Store the full tape in the tape library below the drives Tape playback and other operating procedures are defined in the ComGuard User Guide Doc Title ESTRACK Operations Manual Volume 2 Issue 7 Doc Ref DTOS ESTR OPS OM 1001 TOS ONF Rev 0 Date 31 March 2000 Page 32 4 6 High Definition Video Signal Distribution System HDVSDS Procedures Sponsor TOS ONF Purpose To identify the routine operating procedures associated with the High Definition Video Signal Distribution System Applicability The High Definition Video Signal Distribution System HDVSDS is a spacecraft and ground operations monitoring tool that enables workstation console displays which are considered to be of operational interest and referred to as Sources to be viewed on other workstation console displays referred to as Sinks A workstation console can be configured either as Source or Sink or both Source and Sink Participation OCC Maintenance

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