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Pricing contained in this Catalog is effective May 1, 2002

1. Part Number Description List Repair M MIM Price Price i wt amp S 0M Ss Ss ov 4 6 810 509295 000 Cable Assy Right Bay Position 13 X X X X 509296 000 Cable Assy MIT Mid Detect 18 X X X X 509297 000 Cable Assy MIT Left Detect 18 X X X X 509298 000 Cable Assy MIT Right Detect 18 X X X X 509299 000 Cable Assy SMO Opto MTE 67 X X X X 509300 000 Cable Assy AC Input 146 X 509302 000 Cable Assy PWA I O 71 x 509303 000 Cable Assembly Pivot I O 66 X 509304 000 Cable Assy Upper Main M500 93 X 509305 000 Cable Assy Lower Main M500 242 X 509306 000 Cable Assy SCSI I O Quad Bus 244 X 509307 000 Cable Assy 5 511 Dual Bus Controller 441 X 509308 000 Cable Assy SCSI I O Dual Bus Drives 294 x 509309 000 Cable Assy DC Power Supply 1 73 x 509310 000 Cable Assy DC Power Supply 2 135 x 509311 000 Cable Assy Drive Control 1 109 x 509312 000 Cable Assy Pivot Far Right 30 X 509313 000 Cable Assy Pivot Far Left 32 X 509314 000 Cable Assy VP UP FR 31 X 509315 000 Cable Assy VP UP FL 31 X 509316 000 Cable Assy AC Switched 96 X 509317 000 Cable Assy I E Closed 35 x 509318 000 Cable Assy I E Open 35 X 509319 000 Cable Assy I E Media 35 X 509320 000 Cable Assy AC psx 40 X 509321 000 Cable Assy Interlock 43 X 509322 000 Cable Assy Fan 119mm 114 X 509323 000 Cable Ass
2. 18 DEPOT REPAIR ee eo eee ne QUU MM EE E GQ PM oca avenae s Sen Vade ere QAUM a Eae 19 RETURNED MATERIALS AUTHORIZATION cccccecececececececececececececececececececececececececececececececececscececececececececececececececesscs 19 STANDARD PROCEDURE rere s a 19 ADVANCED REPLACEMENT RMAS ccccccccececececececececececececececececececececececececececececececececececececececececececececececececececececececs 20 MISSING ACCESSORIES WITH SHIPMENTS eese e ene enenen nennen ener 20 REPAIR EXCHANGE SERVICE n a na qp n asp eus esas eese aS aps 20 OUT OF WARRANTY REPAIRS ifsc eater bes SS SSS a Pe NE EHE app a 21 DRIVEREFURBISHMENT 2 eroe ovy terere os chevy n e nap EE AEN pu A e En A peu Sur 23 NO TROUBLE FOUND SS a y ee D ESTER EE CHEER So cree Sasha ERR E ERU ERE C IRE 23 HOW TO ORDER SPARE PARTS AND FIELD REPLACEABLE UNIT FRU S 24 WHERETO PLAGE AN ORDER ur l i oa ecw wea bao Leste videi e ita e tp e OWNER u Pe NR 24 FORUS CANADA LAN AMERICA peccet oe eee N re Dun N eR D REED SEE URS ere zr Geass 24 GENERAL TERMS AND CONDITION S
3. Part Number Description List Repair D D D Price Price 34 0 SP303919 000 Finger Top MTE TR 4 5 X X X SP303920 000 Finger Bottom MTE TR 4 5 X X X 201745 000 Terminator Female Split Bus replaced by SP201745 119 X X X 303905 000 Cover Rear D120 74 X 303913 000 Gear Sector TR 4 113 X X 303980 000 Stabilizer 120 D Series replaced by SP303980 X 501241 000 Drive CD ROM 24x Jukebox Replaced by 502067 X X X 000 501549 000 DVD RAM Model 1050 2 6GB drive Replaced by N A X X X P N RM509734 000 501862 000 CDR 8X20 Drive Replaced by P N 502067 000 N A X X X 502010 000 Assy CD R W Drive Plextor 1210S Repair Use Part N A N A X X X Number RM502010 000 RM502010 000 Assy CD R W Drive Plextor 1210S Repair Only N A X X X 502067 000 CDR 12X32 Drive upgrade Plextor For Repair N A N A X X X Order Drive PN 502010 000 509041 000 Filter RFI power line 54 X X X 509138 000 FRU CA Drive Fan D Series 2 X X X 509140 000 PWA Controller replaced by SP635530 X X X 509142 000 Belt I E Drawer replaced by SP200819 X 509144 000 PWA Front Panel Display replaced by SP635533 X X X 509147 000 Membrane Switch Front Panel replaced SP303943 X X X 509148 000 Assy Door Latch replaced by SP97708088 Single X Latch 509149 000 Assy Magazine Guide replaced by SP501103 X X X 509150 000 Assy Front Panel r
4. 43 TABLE 9 SPARE PARTS FOR V SERIES LIBRARIES 44 TABLE 10 SPARE PARTS FOR V SERIES AUTOLOADERS 46 TABLE 11 SPARE PARTS FOR D120 D240 AND D4980 48 TABLE 12 SPARE PARTS FOR ENTERPRISE D SERIES 54 TABLE 13 SPARE PARTS FOR M20 AND M32 56 TABLE 14 SPARE PARTS FOR M52 M104 M156 M258 AND M500 58 TABLE 15 SPARE PARTS FOR 6000 AND 8000 SERIES OPTICAL DRIVES 62 TABLE 16 SPARE PARTS FOR 1600 AND 1800 SERIES LIBRARY S N 2000 AND ABOVE 66 ACCESSORIES FOR ALL PLASMON PRODUCT IS 75 TABLE 17 ACCESSORIES FOR PLASMON 6000 AND 8000 OPTICAL DRIVES 75 TABLE 18 ACCESSORIES FOR PLASMON 1600 AND 1800 SERIES 1 75 VO CABLES AND TERMINA TORS sn se
5. Part Number Description List Repair L L L L L L L Price Price p D F 616 16 8 8 8 8 1 6 6 1 1 6 6 oO o oOo Oo 2 i 0 0 ORO 1 0 0 0 2 SP97653238 ASSY OMA Replaced By 3500 xX X X SP97664891 RM97653238 Assy OMA LD6100 1 750 1 155 X X X Remanufactured SP9765369 1 Power Supply Replaced By 1 736 X X X xX X X SP97664775 SP97653764 Blower Assembly Fan 310 X X X X X SP97654280 Assy Doc CBL 85 X X X SP97654291 Assy CBL Spindle 60 x x SP97654292 Assy Doc CBL 6100 JB 41 x x SP97654293 Assy CBL ADP 44 X X X X X X X SP97654657 Assy MCLI Panel 76 X X SP97654662 Assy Spin Motor 2 459 X X X X X X X SP97654861 Assy Front Panel 6600 938 X X SP97654864 Assy Cart Guide Short 498 X X X X X SP97654865 Assy Shuttle LF6600 8 460 X X RM97654865 Assy Shuttle LF6600 4 230 2 792 X X Remanufactured SP97654914 Assy Doc Panel 594 xX X X X X X SP97655094 Assy Power Switch 220 X X X X X X X SP97655095 Assy SCSI Conn Plate 194 X X X SP97655385 Assy Bezel LD6100 626 x SP97655667 Spare Assy Door Switch 116 X X X X SP97660531 Coupling D Flex 130 X X X X X X X SP97661030 Assy Lift Motor Step 6100 411 X X SP97661031 Assy Lift Motor Step 397 XX X X X SP97662411 Replaced By SP97662412 1 854 SP97662412 Replaced By SP97662413 1 854 SP97662413 PCA Woodi 8xxx 5 619 1 854 X X XX RM97662413 PCA Woodi 2 810 X
6. 25 PAYMENETSDERMS 2 ene RIT es 25 TRANSPORTATION CHARBGES n eus a eese N ex ees sub eu ea ve eee ees hua eue aee Pede eU eg 25 PURCHASE ni avr V VIV aV INVI qn aa 25 DESIGNATED REMANUFACTURED PARTS RM OR 25 FM RG NC Y fO RD o 25 SPARE PARTS FOR ALL PLASMON PRODUCTIS 27 TABLE 1 SPARE PARTS FOR GX LIBRARIES GX24 GN174 27 TABLE 2 UNIQUE SPARE PARTS FOR ARCHIVE APPLIANCE AA16 24 32 AA80 AND AA134 174 33 No 97645184 Rev AB 2 April 15 2007 Table of Contents TABLE 3 UNIQUE SPARE PARTS FOR ARCHIVE APPLIANCE 238 438 638 34 TABLE 4 SPARE PART FOR AAE AND A12 35 TABLE 5 SPARE PARTS FOR G SERIES LIBRA RIES 36 TABLE 5 SPARE PARTS FOR UDOJ3OE D eese 42 TABLE 6 SPARE PARTS FOR UDO30R UDO60 DESK TOPB 42 TABLE 7 SPARE PARTS FOR MO561 DESKTOP
7. Ht Set LR UF Not Available N A 27366 00 PCA Exchange Counter 241 X X 27376 01 Tool X Feed 647 x 27377 00 X Feed Ht Go No Go UR LF Drive 307 x 27378 00 Tool X Feed Ht Go No Go UF LF Drive 307 X 27379 00 Tool X Feed Ht G Ng UF LF Dr UR LF Med 647 x 27386 00 Process Tool Kit Nikon Dd121 1aj 6 825 X 27489 00 00 Controller Prom 5 Philips LMS LD 4100 50 x 6100 7001 27490 00 00 Controller Prom ASM ATG GD 9001 7001 50 x 27491 00 00 Controller Prom ASM Nikon 7001 50 x 27646 00 Upgrade Kit ASM 1802 Plasmon 12 Drives N A Not Avaliable 27692 00 Cable AC Power Drive Not Available N A X 27943 00 Controller GD9001 1802 3 70C02 50 X 27944 00 Controller Prom Sony1802 3 70 02 Processor 50 x 27945 00 01 Controller Prom LMS 4100 6100 8100 1802 3 65 x 70C02 Processor 27946 00 Controller Prom Nikon 1802 3 70C02 Processor 50 x 27947 00 Controller Prom ATG GD9001 1602 70C02 50 x Processor 27948 00 Controller Prom Sony 1602 70C02 Processor 50 X 2949 00 01 Controller Prom LMS LD4100 6100 8100 1602 50 X 70C02 Processor 27950 00 01 Controller Prom Nikon 1602 70C02 Processor 50 X 27951 00 00 Controller Prom ATG GD9001 ASM 70 02 50 x Processor 27952 00 00 Controller Prom LMS LD41 6100 ASM 70C02 50 X Processor 27953 00 00 Controller Prom Nikon 5 50 X 291608 00 Replaced By 501942 000 305054 000 Quick Reference Card Package Of 10 100 X 410 20903 01 Cam Follower Bearing 62 X No 9
8. 1800 Library SCSI Interface Programmers Guide 23900 02 95 RS 232 Interface Programmer Guide 25471 02 95 Plasmon 1800 Service Manual Plasmon Drives 26831 00 Series 1800 Product Description 26856 01 95 How to Program for a Series 1800 Library 27257 00 95 LD4100 SCSI Interface Specification 41641564 20 LD4100 Product Specification 41641565 20 LD4100 User Manual 41641582 20 LD4100 Hardware Maintenance Manual 41641583 LF4500 Product Specification 41644715 20 LF4500 User Manual 41644906 20 LF4500 Hardware Maintenance Manual 41644907 LF4502 User Manual 97650823 20 LF6600 User Manual 97653976 20 LX6XXX Product Specification 97653977 20 LX6XXX SCSI Interface Specification 97653978 20 LD6100 Hardware Maintenance Manual 97653979 LF6600 Hardware Maintenance Manual 97653980 LD6100 User Manual 97654437 20 LF6602 User Manual 97654438 20 1 8000 SCSI Interface Specification 97662164 20 LD8100 User Manual 97662915 20 LF8600 User Manual 97663032 20 LX8000 Product Specification 97663035 20 LD8100 Hardware Maintenance Manual 97663081 LF8120 LF8600 LF8602 Hardware Maintenance Manual 97663082 i LF8602 User Manual 97663083 20 LF8120 User Manual 97664106 20 Hardware Maintenance Manuals Available Only if Plasmon Trained For more information on Plasmon 1600 or 1800 series Libraries please contact Plasmon No 97645184 Rev AB 11 April 15 2007 TD3600 NCTP and BlackJack Documentation
9. 5 G t k s y a 0 m c n 1 n 1 20938 00 Switch Micro Belt Tension 21 x X X XX 20988 02 Shaft Cross Feed 220 x X X X X 21089 02 Stop Carriage 17 X 21090 00 Cable Interconnect 303 x X X X X 21123 00 Belt Cross Feed Reduction 21 X X X X X 21213 02 Sensor Cross Feed Reduction 39 X X X X X 21371 00 Lamp Power On 30 X X X X X 21470 01 Foot Half 60 X X X X 22372 00 Fixture Media Bay 336 X 22564 00 Fuse Elevator Servo Amp 20A 250V 16 X X X X X 22574 00 1803 Crate See Accessory Section X X X X X 22574 01 1602 1802 Crate See Accessory Section X X X X X 22766 00 Relay CB 130 X X X X 22767 00 Circuit Breaker 142 x X X X X 23027 13 10 Prom Controller Sony Wdd 930 1802 3 7001 50 x 23055 00 Relay Solid State 72 X X X 23217 00 Prom RFPI Drive 50 x 23452 00 Fuse Elevator Servo Amp 12A 250V 15 X X X X X 23518 00 Replaced By 625606 000 193 X 23867 00 Display 8 Digital Counter 200 X X X X X 24255 01 Floppy Disk SCSI Interface SCSI 186 Option 50 X X X X X Only 24479 00 Fuse SCSI Box 1a 250V 20 X X X X X 24808 00 Kit Drive Attach Rail Roller Bearing 300 X 24813 00 Flex Coupler Motor Encoder 50 X X X IX x 24830 13 08 Prom Controller ATG GD 9001 1802 3 7001 50 x 24928 15 Cable RFPI Drive 128 X 24930 12 Add Drive In 2nd Position Above Mailbox 2 050 X 24930 23 Add Drive In 1st Position Below Mailbox 2 525 X 24930 24 Add Drive In 1st amp 2nd Position Belo
10. PLASMON MODEL LAST SUPPORTED BY MANUFACTURED PLASMON UNTIL PDCD Drive No Longer Supported LD1200 1250 Philips 09 30 93 No Longer Supported LD LF 4000 Series Philips 12 31 96 No Longer Supported RF20J RF25J CLS 9000 06 29 94 06 28 99 LG5 09 27 94 09 26 99 RF40J RF46J RF53J Orig Multi 10 31 94 10 30 99 RF10J RF11JM 7000 7100 12 21 94 12 20 99 RF10J RF11JM 7210 7220 01 06 95 01 05 00 RF18J RF20J 01 06 95 01 05 00 RF7010 RF5010 07 01 00 RF26J RF30J Mini Multi 12 14 98 12 13 00 RF46J Multi I 02 13 96 02 12 01 RF92J Multi IT 02 13 96 02 12 01 RF138J Mult IIT 02 13 96 02 12 01 RF240J Multi 02 13 96 02 12 01 RF20J RF22J Micro Multi 05 31 97 05 30 02 No 97645184 Rev AB 15 April 15 2007 End of Life Product Support PLASMON MODEL LAST SUPPORTED BY MANUFACTURED PLASMON UNTIL RF52J RF60J 05 31 08 05 30 02 RF104J RF120J 05 31 07 05 30 02 RF156J RF180J 05 31 07 05 30 02 RF258J RF300J 05 31 07 05 30 02 TD3600 Tape Drive Philips 10 31 97 10 31 02 ASM 1602 1800 Libraries for use with Sony ATG 12 01 00 12 01 02 Nikon Hitachi 12 drives RF6950E I J 12 31 98 12 31 03 M20 M32 M32 104 M156 M258 with RF 6950 12 31 98 12 31 03 RF6700E I J 02 28 99 02 28 04 M20 M32 M32 104 M156 M258 with RF 6700 02 28 99 02 28 04 Black Jack 21 Library BJ21 12 06 99 12 06 0
11. Any existing Non RoHS parts in third party maintenance TPM provider s stock need to be retained to support the non RoHS libraries in the field Plasmon RoHS Libraries and UDO drives can be identified per the following No 97645184 Rev AB 4 April 15 2007 Customer Support e Libraries the last five significant digits to the library serial number will be 20 000 or greater e UDO drives will have a F prefix and the last five significant digits to the drive serial number will be 20 000 or greater TECHNICAL ASSISTANCE For technical assistance contact one of the following North and South America Asia Pacific Customers For all Plasmon Products Plasmon Technical Services 4425 ArrowsWest Drive Colorado Springs CO 80907 Telephone 1 877 585 6793 or 1 719 593 4437 Fax 719 593 4192 Tech web http www plasmontech com Email tech support plasmon com Europe Africa and Middle East For all Plasmon Products Plasmon Technical Services Whiting Way Melbourne Royston Hertfordshire SG8 GEN UK Telephone 44 0 1763 262 963 Fax 44 0 1763 264407 Tech web http www plasmontech com Email support plasmon co uk CUSTOMER SALES AND TECHNICAL TRAINING Plasmon offers training classes in Colorado Springs Colorado Munich Germany and Cambridge England Courses include training for Field Service personnel and for Authorized Third Party Maintenance Providers Classes are scheduled only for products curren
12. 26188 00 Cartridge 5897 26249 00 Sensor Mailbox Tray SW3 None 8100 68 X X X X X No 97645184 Rev AB 69 April 15 2007 Table 16 Spare Parts for 1600 and 1800 Series Library S N 2000 and above Table 16 Spare Parts for 1600 and 1800 Series Library S N 2000 and above Part Number Description List Price Repair 5 3 a n G t k s y a 0 m c n h n i 26250 00 Sensor Optical Mailbox Limit 43 X X X I X X 26251 00 Indicator Led Mailbox 41 x X X X X 26257 02 Mailbox Ribbon Cable 575 X X X X X 26262 00 Sensor Opt Mailbox Tray Sw4 82 X X 26660 00 Tool Gripper Set 82 X X X 26661 00 Tool Linear Bearing Height Set 332 X 26662 00 Tool Linear Bearing Go No Go UF LF 110 X 26663 00 Tool Linear Bearing Go No Go UR LF 110 X 26807 00 RFPI Mailbox 50 X X 26809 00 1 Million Exchange Kit ATG GD9000 9001 SE NA X 26811 00 1million Exchange Kit LMS LD4100 6100 8 100 X Replaced by RM26673 26814 02 ASM Ham RFPJ Sony BZK 192 X 26821 00 Process Tool Kit ATG GD9001 4 175 X 26822 00 Process Tool Kit LMS LD4100 6100 4 735 X 26833 00 Level 1 Kit ATG GD9001 S N 2000 amp Above X no longer available 26834 00 Spares Level2 PLS LMS 41 61 8100 Drives 6 900 X 26835 00 Level 3 Kit ATG GD9001 S N 2000 amp Above X no longer available 26836 00 Level 1 Kit LMS LD4100 6100 8100 S N 2000
13. 9 900 X amp Above 26837 00 Level 3 Kit LMS LD4100 6100 8100s N 2000 6 900 x amp Above 26856 01 1800 Product Description Above S N 2000 amp 176 x Above 26904 00 FRU Kit Level 1 Nikon No Longer Available X 26905 00 FRU Kit Level 3 DD121 No Longer Available X 26909 00 1million Exchange Kit Nikon DD121 1AJ NA X 27040 00 Level 1 Kit Sony WDD 930 01 S N 2000 amp X Above No Longer Available 27042 00 Level 3 Kit Sony WDD 930 01 S N 2000 amp X ABOVE No Longer Available 27043 00 1 Million Exchange Kit Sony WDD 930 01 NA X 27044 00 Sony WDD930 01 Service Manual 1800 Basic x No Longer Available 27201 00 Process Tool Kit Sony WDD 930 01 4 600 X 27202 00 Tool Backstop Set 250 300 150 X 27215 13 01 Controller Prom Nikon 1802 3 7001 50 x No 97645184 Rev AB 70 April 15 2007 Table 16 Spare Parts for 1600 and 1800 Series Library S N 2000 and above Table 16 Spare Parts for 1600 and 1800 Series Library S N 2000 and above Part Number Description List Price Repair 5 3 5 5 5 A G t k s y a 0 m c n h n i 27239 00 Tool Set Go No Go Drive 189 X 27257 00 How To Program For A Series 1800 JB 176 x X X X X S N 2000 amp Above 27293 15 Cable RFPI Drive Not Available N A 27315 00 Controller Prom Nikon 1602 7001 50 X 27341 00 Tool Bearing Block Adjustment 2 444 X 27361 01
14. PLASMON MODEL LAST SUPPORTED BY MANUFACTURED PLASMON UNTIL 8000 series drives LD8100 LF8600 LF8602 LF8120 06 30 2005 06 30 2010 G104 Optical Library 10 01 2005 10 01 2010 Gx24 Gx32 Gx80 and G163 for IBM i5 OS 01 31 2006 01 31 2011 D Series DVD Libraries D120 D240 D480 D550 06 31 2006 07 31 2011 D875 D1525 and D2175 Enterprise Archive Server 06 31 2006 06 31 2011 Additional listing of products with End of Life announcements can be found at http www plasmontech com outofprod index html No 97645184 Rev AB 17 April 15 2007 Third Party Maintenance Providers THIRD PARTY MAINTENANCE PROVIDERS TPMS TPMs are companies that specialize in the repair and maintenance business and have been trained and certified by Plasmon to perform maintenance and repair services Please contact Plasmon Technical Services for Authorized TPMs in your area HARDWARE WARRANTY POLICY Plasmon warrants hardware products against defects in materials and workmanship and that the hardware conforms to Plasmon specifications for one to three years from date of purchase from Plasmon depending on product type This warranty provides for a no cost repair or replacement of defective hardware upon return of hardware to a Plasmon Repair Depot The decision to repair or replace is solely at the discretion of Plasmon Plasmon reserves the right to use remanufactured parts or products that are equivalent to new in performance as replacements Sit
15. X X X SP97664889 Kit 8120 Door Switch 118 X SP97664891 Assy OMA LX6000 3 500 X X X RM9766489 1 Assy OMA LX6000 1 750 1 155 X X X SP97665599 Assy OMA LX8000 3500 X X X X RM97665599 Assy OMA LX8000 1750 1155 X X X X Remanufactured SP97665637 Kit Leadscrew Damper upper 340 X X X X X SP97665685 Kit Leadscrew Damper lower 340 X X X X X SP97705464 Shuttle Flexlead 724 X No 97645184 Rev AB 65 April 15 2007 Table 16 Spare Parts for 1600 and 1800 Series Library S N 2000 and above TABLE 16 SPARE PARTS FOR 1600 AND 1800 SERIES LIBRARY S N 2000 AND ABOVE Table 16 Spare Parts for 1600 and 1800 Series Library S N 2000 and above Part Number Description List Price Repair 3 5 x Price a n G t k s y a m n h n 1 103 20399 00 Assembly Roller Housing 456 x X X X X 108 21396 01 1802 5 or 1803 5 Remove 1 Drive Add 9 Slots 1 812 X 108 21396 02 1802 5 or 1803 5 Remove 2 Drives Add 19 2 156 X Slots 108 21396 02 1802 4 or 1803 4 Remove 1 Drive Add 10 2 156 X Slots 108 21396 03 1802 5 or 1803 5 Remove 3 Drives Add 30 1 597 X Slots 108 21396 03 1802 4 or 1803 4 Remove 2 Drives Add 20 1 597 X Slots 108 21396 03 1802 3 or 1803 3 Remove 1 Drive Add 10 Slots 1 597 X 11584 00 Rectifier Bridge 50V 21 X X X X X 20184 04 Flag Flip Position 25
16. 144 X 25089 05 Gripper Front Drive 124 X 25090 05 Gripper Rear Drive 120 X 25109 01 Pawl Flip 188 X X X 25153 00 Tool Bumper Set 180 X 25160 00 Retention Assy Cartridge 440 X 25166 00 Retention Assy Cartridge 632 X 25181 04 Option SCSI Box Differential 4000 6000 6 088 52009 X Drives 25249 00 Flag Drive 42 X 25328 00 Cable 5 51 Alternative 2 484 X X X 25354 00 Cable SCSI Alternative 1 268 X X X 25390 00 Harness Extension Drive Refer To PN 24928 15 80 x 25410 01 Flag Drive SN Above 2039 For Plasmon 30 X X x 25438 00 05 Prom Controller Philips LD 4100 6100 8100 60 x 1602 7001 25439 00 04 Prom Controller 1602 50 x 25440 00 04 Prom Controller Sony Wdd 930 1802 3 50 X 25451 01 Bearing Cross Feed Linear 292 X X 25457 00 1602 To 1802 Upgrade Kit as available request X quote 25464 00 Tool Linear Bearing Adjustment 276 X No 97645184 Rev AB 68 April 15 2007 Table 16 Spare Parts for 1600 and 1800 Series Library S N 2000 and above Table 16 Spare Parts for 1600 and 1800 Series Library S N 2000 and above Part Number Description List Price Repair 5 3 a 5 t k s y a 0 m c n h n 1 25480 00 Cable Ac Europe No Connector 10 Ft 19 X X X X X 25481 00 Retention Cartridge 1508 X 25495 00 Tool Linear Bearing Go No Go 230 X 25516 00
17. 80112 Phone 1 720 873 2500 Fax 1 720 873 2501 Plasmon For Spare Parts RMAs Media Direct and Service Direct 4425 ArrowsWest Drive Colorado Springs Colorado 80907 Sales Support 1 800 777 5674 Media Direct and Service Direct 1 888 567 6332 or 1 719 593 4025 Faxing Orders 1 719 593 4164 For EMEA Plasmon Data Ltd For all Plasmon Products Whiting Way Melbourn Hertfordshire SG8 6EN General Number 44 0 1763 264400 Sales Support 44 0 1763 262963 Faxing Orders 44 0 1763 264444 Technical Support 44 0 1763 262963 No 97645184 Rev AB 24 April 15 2007 Purchase Price GENERAL TERMS AND CONDITIONS Purchase Orders placed with Plasmon are subject to credit approval by Plasmon Payment Terms All payment terms are Net 30 from date of invoice Transportation Charges When returning a Plasmon product the customer is responsible for all transportation charges If the product qualifies for the Plasmon Warranty Program Plasmon will be responsible for transportation charges when returning the product to the customer If the product does not qualify for the Plasmon Warranty Program customers are responsible for all transportation charges All shipments are shipped FOB Plasmon unless otherwise stated For international shipments all taxes or duties are the responsibility of the customer Purchase Price The purchase price of FRUs and Spare Parts will be the list price s stated in the current Guide to Customer
18. CA Y Power Multi Drive Multi Library Only 15 X X X SP97705213 FRU CA Controller Multi Drive D Series Multi 156 X X X Library Only SP97705243 FRU Multi Drive 9571 Multi Library Only Repair 1 100 X X X Use Part Number RM97705243 RM97705243 FRU Multi Drive 9571 Multi Library Only Repair 450 X X X Only SP97705318 FRU CA AC Input Filter D Series 158 xX X X SP97705321 FRU CA DC Harness D120 Multi Drive 72 x SP97705380 FRU CA SCSI 2M Adaptec Not Available N A X X X SP97705672 PWA Key Pad Display 483 X X X SP97707300 FRU Multi Drive 9573 1 100 450 X X X SP97708088 Door Latch Old Style Single Latch 265 X SP97708089 Door Latch Old Style Single Latch 265 X X No 97645184 Rev AB 53 April 15 2007 Table 12 Spare Parts for Enterprise D Series TABLE 12 SPARE PARTS FOR ENTERPRISE D SERIES Table 12 Spare Parts for Enterprise D Series Part Number Description List Price Repair Price 910 100483 00 Power Supply 375W 2 195 724 910 102214 00 Interlock Switch Rear Door 12 97707410 00 DVD RAM Basic Performance Test Disc 90 RM97705243 FRU Multi Drive 9571 Repair Only 450 S201335 000 Power Supply 2 195 724 5509269 000 FRU Opto Photo Interrupter Replaced by SP200653 25 5600952 000 Cable Lift 226 S6009
19. Cable Assy Fan Drive Cooling 97 X X 509428 000 Fan PS Cooling 107 X X 509429 000 PWA Lift I F 66 X X 509430 000 Cable Assy DC Power 207 X No 97645184 Rev AB 56 April 15 2007 Table 13 Spare Parts for M20 and M32 Table 13 Spare Parts for M20 and M32 Part Number Description List Price Repair M20 M32 Price 509431 000 Cable Assy Main Board to Display 46 X 509432 000 Cable Assy Main Harness 244 X 509433 000 Cable Assy AC Switched Free 20 X 509434 000 Cable Assy Switch to Line Filter 22 X X 509435 000 Motor and Gear Assembly Flip 426 X X 509436 000 Assy Lift amp MTE 5 560 1 400 X 509437 000 Assy Lift 3 389 850 X 509438 000 Cable Assy AC Switched PNL LD to Filter 59 X 509439 000 CA AC Input Rec 30 X X 509440 000 Assy I O Station 470 X X 509441 000 Belt Timing 32 X X 509479 000 Assy Lift amp MTE 5 524 1 835 X 509480 000 Assy Lift 3 632 1 199 X 509481 000 Cable Assy Lift I O M32 70 X 509482 000 Cable Assy Main Harness 114 X 509483 000 Cable Assy Main Board to Display 47 X 509484 000 Cable Assy AC Switched Free 36 X 509485 000 Cable Assy DC Power 235 X 509486 000 Firmware Kit M32 Controller 111 X 509497 000 Switch AC Power 23 X X 509550 000 Offset Tool 223 X X 509553 000 Cable Assy Flip Clutch 97 X X 509554 000 Cable Assembly Ca
20. Drive 350 UDO1 2 Drive 350 120mm D Series 500 LTO Library 500 LTO Drive 350 D Series Drive 350 G and V Series Libraries 500 Gx24 Gx174 500 V Autoloader 500 D Enterprise 500 AA24 AA174 500 AA238 AA638 500 AAE 500 All products returned to any Plasmon Repair Depot must be returned in Plasmon original product packaging materials with the appropriate RMA number If required product packaging materials may be purchased by contacting Plasmon No 97645184 Rev AB 23 April 15 2007 How to Order Spare Parts HOW TO ORDER SPARE PARTS AND FIELD REPLACEABLE UNIT FRU S Purchase Orders can be placed via mail or facsimile Plasmon will not ship any product on verbal authorizations Any repairs or service performed by non certified personnel will void Drive and part warranty Purchase Orders should contain the following information Purchase Order Number Bill To and Ship To addresses Plasmon Part Number and description Quantity Unit price Requested Ship Date Shipping Instructions method and terms Purchasing Agent contact information name phone fax 50 minimum order value Payment terms For warranty or Depot Repair Returns the RMA number must be shown on the Purchase Order Where to Place an Order For US Canada Latin America Asia Plasmon Inc For all Plasmon Products U S Sales and Marketing Headquarters 400 Inverness Parkway Suite 310 Englewood CO
21. FRU CA SCSI Output D240 D480 159 X X SP600991 FRU CA Drive Fan D Series 70 X X X SP601129 FRU CA SCSI D Series Redrive 368 xX X X SP601130 FRU CA SCSI Redrive D120 228 x SP601131 FRU CA SCSI Redrive D240 D480 489 X X SP601134 FRU CA AC Switched D Series 112 xX X SP601135 FRU CA DC Power D240 D480 Multi Drive 68 xX X SP601136 FRU CA SCSI Extension Redrive 222 X X xX SP601137 FRU CA Redrive Power D Series 90 X X X SP625383 102 FRU PWA MIT Opto Emitter D Series 39 xX X X SP625383 202 FRU PWA MIT Opto Detector D Series 39 X X X SP625619 FRU PWA SCSI Redrive D Series 909 300 xX X X SP625623 FRU PWA Drive Controller D Series 537 177 xX X X SP635530 FRU PWA Controller D Series Repair Use Part 1 466 Number RM635530 RM635530 FRU PWA Controller D Series Repair Only 484 xX X X No 97645184 Rev AB 52 April 15 2007 Table 11 Spare Parts for D120 D240 and D480 Table 11 Spare Parts for D120 D240 and D480 Part Number Description List Repair D D D Price Price L 2 4 2 4 8 SP635533 FRU PWA LCD Key Pad D Series replaced by 169 X X X SP97705672 SP635536 FRU PWA MTE Lift D Series 130 xX X X SP635542 000 FRU PWA Magazine Sensor D Series 264 xX xX X SP635542 100 FRU PWA Magazine Extended D480 231 X SP97704182 FRU PWA D Cont w Flipper use SP635530 X X X SP97705200 FRU
22. Media 27 X 509271 000 SCSI Terminator Active 94 X X X X X 509272 000 Caster 20 X X X 509273 000 Power Supply 110W Replaced by SP201611 629 X X X X X 509275 000 Key Front Door 12 x 509276 000 FRU Drive MOD520I Repair Use part number 3 700 X X XX X RM509276 000 RM509276 000 FRU Drive MOD520I repair only 880 X X X X X 509277 000 FRU Overlay Membrane Switch 54 X X X X X 509278 000 Catch Door 47 x 509279 000 Module 8 Slot Media 19 x 509280 000 Module 2 Slot Media 16 x 509281 000 Rib Module 29 x 509282 000 Cover Power Supply 128 x 509283 000 Assy Flipper Motor 348 X X X X X 509284 000 Assy MTE Repair Use Part Number RM509284 4 297 X X X X X 000 509284 000 Assy MTE Repair Only 1418 X X X X X 509285 000 Assy Lift Motor Replaced by 509532 000 X X X X X 509286 000 Assy Pivot Motor 394 X X X X 509287 000 Assy Spinner Mechanism 1 426 471 X 509288 000 Assy 1 984 655 X 509289 000 Assy Spinner Lift Replaced by 509533 000 X 509290 000 Door I E Grey 687 X 509291 000 Import Export Motor Assembly 752 248 X 509292 000 Cable Assy Controlled Drive DC 23 X X 509293 000 Cable Assy Left Bay Position 13 X X X X 509294 000 Cable Assy Middle Bay 13 X X X X No 97645184 Rev AB 58 April 15 2007 Table 14 Spare Parts for M52 M104 M156 M258 and M500 Table 14 Spare Parts for M52 M104 M156 M258 and M500
23. SP97660531 SP97649864 Replaced By SP97649866 X X X RM97649864 PCA 6100 Cont SE Remanufactured 1 048 X X X Woodi Replaced By RM97649866 SP97649866 Replaced By SP97649867 X X X RM97649866 PCA 6100 Cont SE Remanufactured 1008 X X X Woodi Replaced By RM97649867 SP97649867 PCA 6100 Cont SE Woodi 3 176 X XX 97649867 PCA 6100 Cont SE Remanufactured 51 588 1 048 X X X Woodi SP97649904 Replaced By SP97649906 X X X RM97649904 PCA 6100 Cont Diff 929 X X X Remanufactured Replaced By RM97649906 No 97645184 Rev AB 62 April 15 2007 Table 15 Spare Parts for 6000 and 8000 Series Optical Drives Table 15 Spare Parts for 6000 and 8000 Series Optical Drives Part Number Description List Repair L L L L L L L Price Price p F F D F F F 616 618 8 8 8 t G 6 1 1 6 6 010 010 2 0 0 0 0 2 00 0 2 SP97649906 Replaced By SP97649907 X X X RM97649906 PCA 6100 Cont Diff 929 X X X Remanufactured Replaced By RM97649907 SP97649907 PCA 6100 Cont Diff Woodi 3 204 X X X 97649907 6100 Cont Diff 1 602 1 059 X X X Remanufactured SP97650412 Kit Misc Parts 215 X X X X X X X SP97650657 Assy Flexlead Jumper 20 X X X X X X X SP97650881 Tool Kit 415 X X X X X X X SP97651507 Kit Lead Screw Nut Assy Old am
24. Service less any applicable discounts covered by written agreement Designated Remanufactured Parts RM or R All Designated Remanufactured Parts and items listed in the Accessories Section are not discountable Emergency Orders Emergency Order processing is available on request Plasmon will make every effort to ship emergency orders on the same day received if the order is placed by 12 00 PM in the local time zone of the Plasmon division receiving the order If a method of shipment is not specified on the order Plasmon will choose an appropriate overnight carrier No 97645184 Rev AB 25 April 15 2007 SPARE PARTS FOR ALL PLASMON PRODUCTS Items noted are not discountable Table 9 Spare Parts for V Series Libraries TABLE 9 SPARE PARTS FOR V SERIES LIBRARIES Table 9 Spare Parts for V Series Libraries Part Number Description List Price Repair V100 68 V40 60 Price 201760 000 Rear Door Key 11 X X 305836 000 Label Set Cartridge LTO 74 X X 509586 000 Lift Assembly 4 827 1 593 X 509587 000 Media Transport Assy 7 246 2 391 X X 509744 000 Lift Assembly 4 668 1 540 X 5201335 000 Power Supply Assy 2 195 724 X X 5201656 000 Barcode Scanner 2 195 724 X X 5202003 000 Spring Extension 18 x x S305974 000 Media Module 291 x x S400477 000 Lift Motor and Encoder Assy 1 997 659 X X 5400
25. Sony MO 5 2GB 5 551 Repair Only 880 X X 910 101268 00 Drive Sony 14x MO Drive F561 Internal Drive 3 800 X X Repair Use Part Number 900 101268 00 900 101268 00 Drive Sony 14x MO Drive F561 Internal Drive 880 X X Repair Only 509005 000 Cable Assy I E Latch Inactive X X 509040 000 Cable Assy Drive Power 11 X X 509041 000 Filter RFI power line 54 X X 509268 000 Cord Power Detachable 24 X X 509269 000 Sensor I O Open media present pivot home X X Replaced by SP200653 509271 000 SCSI Terminator Active 94 X X 509273 000 Power Supply 110W Replaced by SP201611 X X 509276 000 FRU Drive MOD520I Repair Use Part Number 3 700 X X RM509276 000 RM509276 000 FRU Drive MOD520I Repair Only 880 X X 509277 000 FRU Overlay Membrane Switch 54 X X 509324 000 PWA MIT Opto Emitter Replaced by X X SP625383 102 509325 000 PWA MIT Opto Detector Replaced by X X SP625383 202 509393 000 PWA Keypad Display Replaced by SP97705671 X X 509416 000 Sensor Media Store Emitter 67 X X 509417 000 Sensor Media Store Detector 73 X X 509418 000 Firmware Kit M20 Controller 111 X 509419 000 Assy Lift Motor Pulley 580 X X 509420 000 Cable Assy SCSI I O 168 X X 509421 000 Cable Assy Lift I O 55 x 509422 000 Assy I O Lock Solenoid 275 X X 509423 000 Cable Assy Drive ID 695 80 X X 509424 000 Assy MTE 2 343 773 X X 509425 000 PWA Main Control 1 477 487 X X 509426 000 PWA Drive Address 119 X X 509427 000
26. TD3600 NCTP and BlackJack Documentation TD3600 NCTP and BlackJack Documentation TITLE PART NUMBER PRICE BJ21 User Manual NCTP Configuration 97651624 Not Available TD3610 20 Product Specification 97652292 Not Available TD3610 20 SCSI Interface Specification 97652393 Not Available TD3610 20 User Manual 97652637 Not Available TD3610 20 Hardware Maintenance Manual 97653931 Not Available TD 3630 Product Specification 97654934 Not Available TD3630 User Manual 97655033 Not Available NCTP Product Specification 97658484 Not Available NCTP User Manual 97658488 Not Available BJ21 Product Specification DLT 97659539 Not Available BJ21 User Manual DLT Configuration 97659590 Not Available BJ21 SCSI Software Interface Specification 97659591 Not Available BJ21 Hardware Maintenance Manual 97660354 Not Available NCTP SCSI Interface Specification 97661623 Not Available NCTP Hardware Maintenance Manual 97662048 Not Available No 97645184 Rev AB 12 April 15 2007 On Site Maintenance Media Cleaning SERVICE DIRECT ON SITE MAINTENANCE SERVICES To ensure the most comprehensive product support to our customers Plasmon offers Service Direct as a factory supported on site maintenance program and Plasmon software support Plasmon s Service Direct program is unique in that it allows the customer to access the expertise and insights that can only come from the manufacturer Plasmon Service Dir
27. X X X X X 202151 000 RS232 Serial Cable 50 Ft DB25F DB25F 216 X X X X X 202152 000 Serial Adapter DB25m DBO9F 25 X X X X X 20228 00 PCA Bumper Sensor 163 X X X IX x 20260 00 Switch Interlock Door 20 x X X X X 20296 00 Cable Flex Lower Cross Feed 296 x X X X X 20297 00 Cable Flex Upper Cross Feed 296 X X X IX x 20321 02 Flag Flip Position 60 x X X X X 20397 01 PCA Gripper Sensor 192 X X X X 20488 00 PCA Sensor Flip Latch 178 X X X XX 20560 02 Guides Cartridge 8 x 20699 04 Flag Mailbox 31 x X X 20699 05 Flag Drive 77 X X X X X 20710 00 Cable Carriage Power 872 X X 20753 01 PCA Drive Side Ver Pos Sensor 178 X X X X X 20758 01 PCA Media Side Position Sensor 166 X X X X X 20816 02 Belt Elevator Main Vertical 5277 X X X 20821 01 Clamp Cross Feed amp Mailbox Belt 52 X X 20878 00 Belt Elevator Main Drive 39 X X X X X 20879 00 Belt Cross Feed 27 X X X X X 20880 01 Belt Flip Reduction 20 X X X X X 20893 00 Chain Flip 137 X X X X X 20922 00 Caster 108 X X X X Xx 20923 01 Foot Full 41 X No 97645184 Rev AB 66 April 15 2007 Table 16 Spare Parts for 1600 and 1800 Series Library S N 2000 and above Table 16 Spare Parts for 1600 and 1800 Series Library S N 2000 and above Part Number Description List Price Repair 5 3 a
28. by X SP600880 600881 000 Cable Assy Interface 4X8CDR 102 X X X 600934 000 Cable Assy Interface DVD 67 X X X 600946 000 Cable DC Harness Libraries with CD amp pre 60 X X X multidrive DVD 600947 000 Cable Assy Interface 8 20 CDR 55 X X X 601081 000 Cable Assy Drive Control DVD RAM 229 X X X 910 101140 00 FRU CA Drive Power D240 21 x 97704418 00 DVD R SW9501 Drive FRU Repair Use Part Number N A X X X RM97704418 00 97707410 00 DVD RAM Basic Performance Test Disc 90 X X X RM97704418 00 DVD R SW9501 Drive FRU Repair Only N A SP200015 FRU Cord Power Detachable D Series 24 X No 97645184 Rev AB 50 April 15 2007 Table 11 Spare Parts for D120 D240 and D480 Table 11 Spare Parts for D120 D240 and D480 Part Number Description List Repair D D D Price Price L 2 4 2 4 8 SP200653 Sensor Pivot Home 25 X X SP200814 FRU Switch DSPT Rocker D Series 23 xX X X SP200819 FRU Belt Timing I E Drawer D Series 16 xX X X SP201611 FRU Power Supply 110W D 120 Series with and 629 208 X X X without Multi Drive amp D240 D480 with out Multi Drive 13 pin connector SP201641 FRU Switch Front Door 38 X X X SP201668 Terminator SCSI Active 50 Pin D Series 53 X X X SP201745 Terminator SCSI Active 2x25 Female 119 X X X SP202323 FRU Power Supply 150w D240 480 Multi Drive 851 2
29. 0 100729 00 97707239 00 Packaging for UDO30D SV or UV US 61 9770738 1 00 Packaging for UDO30D SV or UV Plasmon UK Double Wall 70 No 97645184 Rev AB 80 April 15 2007 Important Plasmon Phone Numbers IMPORTANT PLASMON PHONE NUMBERS Plasmon Inc U S Sales and Marketing Headquarters 370 Interlocken Blvd Suite 600 Broomfield CO 80021 PHONE x nsa tee e h ana Pau a e saa se 1 720 873 2500 or 1 800 451 6845 BAX co eter iet tet E et e Hebe 1 720 873 2501 Plasmon Inc 4425 ArrowsWest Drive Colorado Springs Colorado 80907 General Number 1 800 777 5674 Sales SUppott a cer ee Hee pena 1 800 777 5674 Orders ed eei tette etes 1 719 593 4164 Media Direct and Service Direct 1 888 567 6332 or 1 719 593 4025 Techmcal Support o ien etre 1 877 585 6793 or 1 719 593 4437 Plasmon PDL Whiting Way Melbourn Hertfordshire SG8 6EN General Number 44 0 1763 262963 Sales Support ote rece demit 44 0 1763 262963 Faxing 44 0 1763 264444 Technical a a i 44 0 1763 262963 No 97645184 Rev AB 81 April 15 2007
30. 0 240 Series 38 X X No 97645184 Rev AB 51 April 15 2007 Table 11 Spare Parts for D120 D240 and D480 Table 11 Spare Parts for D120 D240 and D480 Part Number Description List Repair D D D Price Price 1 2 4 2 4 8 0 0 0 SP600811 FRU Harness D480 50 X SP600812 FRU Cable Assy Main Harness D120 75 X SP600813 FRU CA Main Harness D240 185 X SP600815 100 FRU CA SCSI A D120 615 X SP600815 200 FRU CA SCSI B D120 528 X SP600822 FRU Cable Assy I E Motor D Series 94 xX X X SP600823 FRU Cable Assy I E Position Opto D Series 39 X X X SP600824 FRU Cable Assy Magazine PWA D Series 37 X X X SP600825 FRU CA Magazine PWA D240 45 x SP600830 FRU Cable Assy Media Tray D Series 62 X X X SP600832 FRU CA VP Emitter Upper D120 33 X SP600836 004 FRU CA Config D120 26 X SP600836 005 FRU CA Config D240 25 X SP600836 006 FRU CA Config D480 23 X SP600836 007 FRU CA Config D120 w Flipper 20 X SP600836 008 FRU CA Config D240 w Filpper 22 X SP600836 009 FRU CA Config D480 w Flipper 22 X SP600872 FRU CA VP Upper D240 D480 38 X X SP600879 FRU CA Drive Power D240 21 X SP600880 FRU Main Harness D480 183 X SP600935 FRU CA SCSI Input D240 D480 77 X X SP600936 FRU CA SCSI Variable D240 D480 79 X X SP600937
31. 0 Field Diagnostic Test Disk 650 97664528 00 LM 8000 Field Diagnostic Test Disk 650 97668396 00 LM 4000 Field Diagnostic Test Kit 650 SP75115493 LM1200 Hub Replacement 75 SP75115928 LM1200 Cartridge Replacement Kit 125 SP97651581 LM4000 LM6000 LM8000 Hub Replacement Kit 75 SP97657319 LM4000 LM6000 LM8000 Cartridge Replacement Kit includes 125 Cartridge hubs and labels SP97657947 12 inch Maxell Replacement Hub Kit LM 4000 and LM 6000 75 TABLE 22 12 IN OPTICAL TD 3600 AND NCTP DRIVE POWER CORDS Table 22 12 in Optical TD 3600 and NCTP Drive Power Cords Part Number Description Price 15165428 00 U S Power Cord 6 ft Length 22 97646184 00 British Power Cord 6 ft Length 1 8M 16 97646185 00 European Power Cord 6 ft Length 1 8M 16 97653763 00 AS 400 Power Cord 6 ft Length 12 No 97645184 Rev AB 78 April 15 2007 Table 2 Product Packaging Material TABLE 23 PRODUCT PACKAGING MATERIAL Table 23 Product Packaging Material Part Number Description Price 22574 00 1803 Packaging Crate 3 000 22574 01 1602 1802 Packaging Crate 2 896 305370 003 Packaging Expansion bay one set will package 1 or 2 bays Replaced by 720 102287 00 501169 000 Repackaging Kit for MP60 258 501170 000 Repackaging Kit for MP120 MP180 418 501171 000 Repackaging Kit for MP240 MP324 472 501384 000 Repackaging Kit f
32. 07 Table 15 Spare Parts for 6000 and 8000 Series Optical Drives TABLE 15 SPARE PARTS FOR 6000 AND 8000 SERIES OPTICAL DRIVES Table 15 Spare Parts for 6000 and 8000 Series Optical Drives Part Number Description List Repair L L L L L L L Price Price p F F D F F 616 618 8 8 8 116 6 1 1 6 6 0 0 0 0 2 0 0 0 0 2 0 07 0 2 SP41644366 Fan Filter Grill 24 X X X X X X X SP41648565 Cable ADP To Woodi 42 X X SP41648592 Desktop Skin Assy 675 X SP41649220 Bezel Mtng Brkt 20 X X SP41649883 Insert Mechanism 803 X X X X X SP97639784 Belt Timing 20 X X X X X SP97642265 Spring Upper Preload 44 X X X X X X X SP97642266 Spring Lower Preload 24 X X X X X X X SP97646818 Tool Manual Release 44 X X X X X SP97648821 FRU Upper Lower Hub Assy 156 X X X X X X xX SP97649210 Clamp Cartridge Guide 20 X X X X X X X SP97649219 Fan Assy 89 X X X X X X X SP97649263 Replaced By SP97649265 X XX 97649263 Read Write Servo 6000 51229 X X X Remanufactured Replaced By RM97649265 SP97649265 Replaced By SP97649269 X X X RM97649265 PCA Read Write Servo 6000 51229 X X X Remanufactured Replaced By RM97649269 SP97649269 PCA Read Write Servo 6000 4 724 X X X 97649269 Read Write Servo 6000 2 362 1 229 X X X Remanufactured SP97649627 Replaced By
33. 1802 To 1803 37 540 X 25658 00 Fuse In Rush 2A Replaces 2384 00 20 X X X X X 25689 00 Tool Clear Path Go Nogo 214 X X X X XxX 25690 00 Tool Backstop Go No Go 148 X X X 25692 00 Tool Gripper Depth Go No Go 160 X X X 25702 00 Bearing Cross Feed Linear 496 X 25741 01 Tool Cartridge 997 X 25743 01 Tool Backstop Set 231 X X X 25748 00 Tool Find Edge Go No Go 136 X X X 25751 00 Tool Cartridge Leveling 847 X 25773 00 Cartridge 51 060 25795 01 Flag Side Clearance 66 X X X X X 25796 00 Tool Flag Depth Go No Go 152 X X X IX x 25876 00 Motor Mail Tray 1 165 x X X x 25886 00 Tool Backstop Go No Go 134 x 25948 00 Case Pt Tool Empty 708 X X X IX x 25951 00 Tool C Clamp 21 X X X X 25970 00 Bay Tool Kit 6 249 X X X X 25978 00 RFPI Mailbox ATG GD9001 amp Sony Wd0930 22 X 26006 00 Tool Cartridge Leveling 972 X X 260904 00 Level 1 Kit Dd121 1as S N 2000 amp Above no 4 700 X longer available 26136 00 Drive Stops Roller Bearing Front 72 X X 26138 00 Drive Stops Roller Bearing Rear 144 X 26139 00 Drive Stop Roller Bearing 59 X 26140 00 Tool Cartridge Leveling 1 556 X 26149 00 Tool Gripper Depth Go No Go 272 X 26150 00 Tool Side Clearance Drive Side 130 X 26151 00 Tool Gripper Set Drive Side 167 X 26154 00 Tool Gripper Set Media Side 100 X 26155 00 Tool Bumper Go No Go 147 X 26174 01 Mount Relay Mailbox 236 X X X IX x 26181 00 Tool Gripper Side Clearance 51 X
34. 3 3 1M 68 Pin to 50 Pin Male 68 Pin Micro 78 Sub D High Density Rt Angle 97654409 00 SCSI 13 2ft 4M Male Centronics 50 Male 68 Pin Micro 94 Pin Low Density Sub D High Density Rt Angle 97654499 00 SCSI 3 3 ft 1M Cable SCSI 1M 100 97655288 00 SCSI 7 5 in 19 1 Male 68 Pin Micro Male 68 Pin Micro 76 Sub D High Density Sub D High Density Rt Angle Rt Angle 97655289 00 SCSI 6 6ft 2M 50 Pin Micro Sub D 50 Pin Hammerhead 76 Low Density 97655290 00 SCSI 13 2ft 4M Male Centronics 50 Male 50 Pin Micro 90 Pin Low Density Sub D High Density Rt Angle 9765529 1 00 SCSI 13 2ft 4M Male 50 Pin Micro Male 50 Pin Micro 102 Sub D High Density Sub D High Density Rt Angle Rt Angle 97655292 00 SCSI 6 6ft 2M 50 Pin Micro Sub D 50 Pin Micro Sub D 88 Low Density Low Density 97660913 00 SCSI 13 2ft 4M Male 68 Pin Micro Male 68 Pin Micro 72 Sub D High Density Sub D High Density Rt Angle Rt Angle 97660914 00 SCSI 40 ft 12 M Male 68 Pin Micro Male 68 Pin Micro 210 Sub D High Density Rt Angle Sub D High Density Rt Angle No 97645184 Rev AB 76 April 15 2007 Table 20 12 in Optical NCTP BlackJack Library and TD3600 Adapters and Terminators TABLE 20 12 IN OPTICAL NCTP BLACKJACK LIBRARY AND TD3600 ADAPTERS AND TERMINATORS Table 20 12 in Optical NCTP BlackJack Library and TD3600 A
35. 4 NCTP Tape Drive 12 20 99 12 20 04 LD LF 6000 Series 08 10 00 08 10 05 MIG 120D 200D 240D 400D 480D 700D 02 25 03 02 25 06 MIG 20M 32M 52M 64M 104M 156M 02 25 03 02 25 06 AS NET CMR 180M MR SR 02 25 03 02 25 06 AS NET CMR 450M MR SR 02 25 03 02 25 06 MIG 164M 238M 258M 438M 500M 02 25 03 02 25 06 NRWG MO 20 32 52 64 104 07 11 03 07 11 06 NRWG MO 156 164 238 258 07 11 03 07 11 06 NRBS MO 20 32 52 64 104 156 07 11 03 07 11 06 NRBS MO 164 238 258 438 500 638 07 11 03 07 11 06 CU 20 50 100 250 500 07 11 03 07 11 06 OVM 20 50 100 250 500 07 11 03 07 11 06 NWD0120PF 111 NWD0240PF 111 NWDO0480PF 111 07 11 03 07 11 06 NBD0120PF 111 NBD0240PF 111 NBDO480PF 111 07 11 03 07 11 06 Magstar MP Libraries MP60 120 180 240 324 03 31 02 03 31 07 All M500 520 M500 910 M500 04 01 03 03 31 08 D120 D240 D480 with DVD RAM 03 31 03 03 31 08 DVD R Panasonic SW9501 11 30 2006 8X CD ROM 03 27 04 24X CD ROM 04 27 05 4X CD R 03 27 05 8X 04 27 05 1800 Series 12 Libraries 03 28 03 03 28 08 M Series M20 M32 M52 M104 M156 M258 WITH 520 12 31 2004 12 31 2009 AND 9 10 DRIVES 15 and V30 AIT Tape AutoLoader 10 31 2004 10 01 2009 V Series Tape Libraries and AutoLoaders 04 30 2005 03 31 2010 DVD Multi Drives in D Series and Enterprise D Libraries 03 01 2005 03 01 2010 using Panasonic Multi drive model number 9571 No 97645184 Rev AB 16 April 15 2007 End of Life Product Support
36. 478 000 Mailslot Stepper Motor Cable 384 x S400479 000 CA Pivot Motor Assy 390 x x S501877 000 Mailslot Assembly 5 048 1 666 X 600995 000 Lift Cable 671 X 600996 000 Pivot Cable 77 X X 600999 000 CAN 1 Cable 169 X 601000 000 Opto Sensor Cable 37 X X 5601001 000 MTE Picker Home Sensor 416 X X 601002 000 Barcode Cable 88 X X 601003 000 MTE Interface Cable 127 X X 601005 000 AC Switch Cable 169 X X 601006 000 AC Power Supply Cable 46 X X 5601007 000 AC Drive Module Cable 156 X 5601008 000 Power Supply Distribution Cable 169 x x S601009 000 DC Main Controller Cable 37 x x S601010 000 DC Drive Controller Cable 248 x S601011 000 DC I E Cable 106 x x S601012 000 Chassis Fan 630 x x S601013 000 Fan Harness Cable 113 x x S601015 000 Drive SCSI Cable 134 x x S601016 001 AC Drive Module Cable 30 x x S601024 000 Vertical Path Emitter Cable 73 X 5601025 000 Vertical Path Detector Cable 70 X 5601026 000 Vertical Path Main Controller Cable 25 x x S601029 000 Vertical Path Sensor 423 x S601030 000 Host SCSI Cable 159 x x S601031 000 DC Sense Cable 63 x x S601033 000 Door Sensor Cable 56 X X No 97645184 Rev AB 44 April 15 2007 Table 9 Spare Parts for V Series Libraries Table 9 Spare Parts for V Series Libraries Part Number Description List Price Repair V100 68 V40 60 Price 601080 002 Auto Offset Sensor 897
37. 53 000 Cable Pivot Position 521 S600975 000 Cable AC Switch 315 S601038 000 IE Latch Solenoid 299 5625560 000 Display 51 548 5511 5625563 000 Controller Replaced by SP97707450 2 336 771 5625566 000 Pivot 715 236 5625575 000 PWA 5 51 Interface 1 183 390 5625584 000 PWA Vertical Path Decoder 774 255 5625587 100 Vertical Path Emitter 359 S625587 200 PWA Vertical Path Detector 239 S625596 000 PWA Power Distribution 781 258 SP200653 FRU Opto Photo Interrupter 25 SP97704001 Motor Lift 3 084 SP97704029 CA SCSI Bus External 383 SP97704031 PWA Magazine Interface 997 329 SP97704034 PWA Magazine Detect 583 192 SP97704037 PWA Temp Sensor 630 208 SP97704040 PWA Lift Interface 723 239 SP97704043 PWA Drive Interface 1 945 642 SP97704046 PWA SCSI Isolator 1 162 383 SP97704048 CA SCSI Mod Internal A 245 SP97704049 CA SCSI Mod Internal B 227 SP97704054 Motor Pivot 351 SP97704065 CA SCSI Bus BP Inputs 2 3 177 SP97704066 CA Pick Home amp 2 134 SP97704067 CA Media Check Det Emit 174 SP97704070 CA Auto Offset Sensor 792 SP97704074 CA Can IE Magazine Drive 174 SP97704084 CA Drive Interface to LVD SE 57 SP97704136 CA Drive Control SW 9501 212 SP97704137 CA Drive Control GF 2050 196 SP97704152 CA Mag Intfc Mag Detect PWA 47 SP97704157 CA Drive Pwr Fan Status LED 226 SP97704169 CA DC Pwr Dist to Drive Infc 1 263 SP97704170 CA DC Pwr Dist to Drive Infc 2 240 SP9
38. 7645184 Rev AB 71 April 15 2007 Table 16 Spare Parts for 1600 and 1800 Series Library S N 2000 and above Table 16 Spare Parts for 1600 and 1800 Series Library S N 2000 and above Part Number Description List Price Repair 5 5 5 H N 1 1 5 t k s y a 0 m c n 0 h n i 501838 000 SCSI Box Diff Wide Used With 8100 Drives 8 963 2 958 X 501860 000 Kit Upgrade Library Only SCSI Interface Not X Available 501860 001 1802 1 Or 1803 1 Upgrade Kit SCSI Interface Not X Available 501860 002 1802 2 Or 1803 2 Upgrade Kit SCSI Interface Not X Available 501860 003 1802 3 Or 1803 3 Upgrade Kit SCSI Interface Not X Available 501860 004 1802 4 Or 1803 4 Upgrade Kit SCSI Interface Not X Available 501860 005 1802 5 Or 1803 5 Upgrade Kit SCSI Interface Not X Available 501860 006 Kit Upgrade Kit Library Only RS232 Interface Not X Available 501860 007 1802 1 Or 1803 1 Upgrade Kit RS232 Interface Not X Available 501860 008 1802 2 Or 1803 2 Upgrade Kit RS232 Interface Not X Available 501860 009 1802 3 Or 1803 3 Upgrade Kit RS232 Interface Not X Available 501860 010 1802 4 Or 1803 4 Upgrade Kit RS232 Interface Not X Available 501860 011 1802 5 Or 1803 5 Upgrade Kit RS232 Interface Not X Available 501942 000 Floppy Disk SW 1800 386 SCSI Option 25 X X X X XxX 501951 000 Tool Cam Follower Bearin
39. 7704181 CA Flipper RS232 Flipper Pwr 192 SP97704201 FRU Assy Door Latch Mag ENT D Replaced by SP97706994 SP97704232 DVD RAM Drive 1 295 450 SP97704233 DVD R Drive not available N A SP97704238 CA Mag Intf Pwr RMI Pwr 232 No 97645184 Rev AB 54 April 15 2007 Table 12 Spare Parts for Enterprise D Series Table 12 Spare Parts for Enterprise D Series Part Number Description List Price Repair Price SP97704252 CA Temp Sensor 146 SP97704270 CA LED Indicator 145 SP97704349 FRU DVD Tray MOD Simple LF 85 SP97704521 Lift Assy Cuda 8 264 2 727 SP97704524 Tray Transport Assembly TTA 2 888 953 SP97705136 Rotation Station 1 624 536 SP97705243 FRU Multi Drive 9571 Repair Use Part Number 1 100 RM97705243 SP97705256 FRU Drive ID Cable use with Mulit Drive 9571 or 97 9573 SP97706994 Assy Door Latch Mag ENT D 166 SP97707300 FRU Multi Drive 9573 1 100 450 SP97707450 FRU Enterprise D Main Controller PCA 2 336 771 No 97645184 Rev AB 55 April 15 2007 Table 13 Spare Parts for M20 and M32 TABLE 13 SPARE PARTS FOR M20 AND M32 Table 13 Spare Parts for M20 and M32 Part Number Description List Price Repair M20 M32 Price 201407 087 Belt Lift 30 X X 910 102282 000 FRU Sony MO 5 2 SMOF551 Repair Use Part Number 900 102282 00 900 102282 00 FRU
40. 81 X X X only 15 pin connector SP303861 FRU Drive Guide D Series 11 X X X SP303905 FRU Cover Rear D120 84 X SP303943 FRU Membrane Switch Front D Series 120 xX X X SP303980 FRU Stabilizer D120 224 X SP500863 FRU Power Supply Fan D Series 118 X X X SP501095 FRU Lift Pivot D240 D480 402 X X SP501099 000 FRU Door Latch Assy D120 Roll Latch 265 x SP501099 001 FRU Door Latch Assy D240 D480 Roll Latch 265 X X SP501103 FRU Magazine Guide Assy D Series Right Hand 59 X X X SP501104 FRU Front Panel Assy D Series Grey 113 xX X X SP501113 000 FRU Assy Tray Transport D120 3 871 51 277 SP501113 001 FRU Assy Tray Transport D240 D480 Repair Use 3 894 X X Part Number RM50113 000 RM501113 001 FRU Assy Tray Transport D240 D480 Repair Only 1 285 X X SP501546 FRU Assy Import Export Drawer D Series Repair 930 Use Part Number RM501546 RM501546 FRU Assy Import Export Drawer D Series Repair 307 X X X Only SP502045 FRU Flipper D Series 2 195 724 X X X SP502052 FRU Magazine CD Plasmon Logo D Series 149 X X X SP600652 FRU CA 12V Fan D Series 65 X X X SP600684 FRU CA Drive Controller DC D120 24 x SP600798 FRU CA AC Input D Series 26 X X X SP600799 FRU CA AC Switched D Series 32 X SP600801 FRU CA Lift I F D Series 94 X X X SP600804 FRU Cable Assy Chatway II D120 D240 80 X X SP600806 FRU CA Chatway ll D480 87 X SP600809 FRU Cable Assy I E Harness D12
41. April 15 2007 Depot Repair DEPOT REPAIR If Plasmon determines that a product needs to be returned to the factory a Return Material Authorization number RMA will be issued After the RMA number has been issued by Plasmon the product should be packaged in Plasmon approved packaging and shipped freight prepaid to the address shown on the RMA within thirty 30 days of issuance The returned product may be eligible for Plasmon s warranty program Eligibility for Plasmon s warranty program will be determined solely by Plasmon upon the receipt of the product at the Plasmon Repair Depot If Plasmon determines that the product does qualify for Plasmon s warranty program the product will be repaired or replaced at Plasmon s option and returned to the customer specified Ship To address freight prepaid by Plasmon Products qualifying for Plasmon s warranty program will be repaired at no charge to the customer All products returned to any Plasmon Repair Depot must be returned in Plasmon original product packaging materials If required product packaging materials may be purchased from Plasmon Plasmon reserves the right to decline a purchase order for Depot Repair based on the condition of the Plasmon product Depot repair should normally be routed through a Plasmon credit account customer Plasmon support will advise customers of these requirements before the issue of an RMA Returned Materials Authorization Plasmon is very serious ab
42. Guide to Customer Care and Spare Parts Catalog Pricing contained in this Catalog is effective April 15 2007 Plasmon Document Number 97645184 Revision AB Pricing is in US Dollars List prices part numbers specifications and contents of this catalog are subject to change without notice Storing More Of Your Digital World Table of Contents TABLE OF CONTENTS WHATS NEW IN THIS REVISION 4 CUSTOMER SUPPORT ave Eo eU Y va Hee cea e swa Co eo 4 RIO RSID ESA III T AAEE R E RS 4 D aINIT E Ea asosi 4 TECHNICAL ASSIS TANCE DERE 5 NORTH AND SOUTH AMERICA ASIA PACIFIC CUSTOMERS scsessssecececsesssececececsensaecesececeessaeaecececeeseaseeceeeceeseaees 5 EUROPE AFRICA AND MIDDLE EAST ccccesssssscecececeesssaececececsensaaececececsensaaececececeensaaesesececeenesaeceeececeeseasaeseeeeeeneaees 5 CUSTOMER SALES AND TECHNICAL TRAINING 5 EXAMPLE OF CLASSES OFFERED 2 0 ovcscv eve vv cvevsv vb cv eevee vevcvevevsvvsevevsveseveversvsveveveveverevsvevevevevevevessvsveveves 5 INFORMATION BULLETINS 7 PLASMON SOFTWARE SUPPORT AND MAINTENANCE 7 LICENSING AND
43. IBM LTO1 Tape Drive Drive Only 1 980 Repair Only SP97701336 Barcode Module Option B amp D Only 3 485 SP97701345 Mail Slot Assy 103 SP97701346 Mail Slot Assy 68 SP97701444 CRU Drive AIT2 Drive and Drive 1 098 Module Repair Only SP97701449 CRU Drive LTO1 Drive and Drive Module Repair Only Repair Use Part Number RM97701449 RM97701449 CRU Drive LTO1 Drive and Drive 2 880 Module Repair Only Repair Only SP97701522 LCD And Keypad 231 SP97701580 Picker Assy 2 790 920 SP97701581 Picker Assy 3 406 1 124 SP97701589 Power Supply Full Rack Only 1 746 SP97701761 FRU AIT2 Drive Drive Only Repair 759 Only SP97701768 Fan LTO CRU Only Replaced by 116 SP97701769 SP97701769 Fan Chassis Half Rack Only 116 8133 121 5480 5724 5457 549 52498 SP97701902 RPC Board Panel Card 468 5979 59 5698 59 97645184 Rev 46 April 15 2007 Table 10 Spare Parts for V Series Tape AutoLoaders Only Module Repair Only Module Repair Only Only No 97645184 Rev AB Table 10 Spare Parts for V Series Tape AutoLoaders 47 2 252 2 412 2 496 3 280 23 Repair Price 743 796 824 1 082 1 2 1 3 0 1 5 0 April 15 2007 Table 11 Spare Parts for D120 D240 and D480 TABLE 11 SPARE PARTS FOR D120 D240 AND D480 Table 11 Spare Parts for D120 D240 and D480
44. Table 11 Spare Parts for D120 D240 and D480 Part Number Description List Repair D D D Price Price L 2 4 2 4 8 0 509518 000 Cable Assy SCSI variable replaced by SP600936 X X 509519 000 Cable Assy SCSI output replaced by SP600937 X X 509528 000 Drive DVD Ram replaced by 501549 000 X X X 509558 000 Cable Assy DC Harness Replaced by X X X 600946 000 D120 240 280 pre mult drive DVD SP97705321 D120 w multidrive SP601135 D240 480 w multidrive 509571 000 Cable Assy Fan Drive Cooling replaced by X X X SP600991 509722 000 Plextor 1210 CD CW Drives N A 509729 000 FRU DVD 4 7GB SW950l replaced by 97704418 X X X 00 509734 000 DVD RAM Mode 2050 4 7 GB Repair Use Part 1 295 X X X Number RM509734 000 RM509734 000 DVD RAM Mode 2050 4 7 GB Repair Only 450 X X X 509738 000 DVD Flipper FRU replaced by SP502045 X X X 509748 000 Cable Assy SCSI D replaced by SP601129 X X X 600806 000 Cable Assy Chatway II D480 replaced by SP600806 X 600811 000 Cable Assy I E Harness D480 replaced by X SP600811 600813 000 Cable Assy Main Harness D240 replaced by X SP600813 600825 000 Cable Assy Magazine PWA replaced by SP600825 X X 600836 006 Cable Assy Config Plasmon D480 replaced by X SP600836 006 600879 000 Cable Assy Drive Power replaced by SP600879 X X 600880 000 Cable Assy Main Harness D480 replaced
45. Tape Drive 1 980 CDR 12X32 Drive Not Available CD RW 1210 Drive Not Available DVD RAM 2050 Drive 450 DVD R SW9501 Drive Not Available Multi Drive 9571 450 Multi Drive 9773 450 6000 Series Drives 3 600 8000 Series Drives 3 600 4100 Series Drives Not Available 4500 Series Drives Not Available 1200 1250 Series Drives Not Available TD3600 Tape Products Not Available BlackJack Library Not Available NCTP Tape Drive Not Available G Series 104 164 238 438 638 Library 2 220 Gx24 Gx174 1 776 V Series Autoloader 2 500 Enterprise D Library 2 000 V Series Library 2 930 AA24 AA174 2 245 AA238 AA638 2 780 AAE 1 560 proceed on any repair until the customer authorizes such work in writing Products not eligible for Plasmon s warranty program will be charged a service analysis fee if the product returned is diagnosed by Plasmon as having No Trouble Found NTF NFF Reference No Trouble Found Table If the customer returns an out of warranty drive which is determined by Plasmon to be unrepairable the customer will be offered three options 1 charged the basic product evaluation charge 2 product evaluation charge No 97645184 Rev AB 21 The drive will be returned to the customer not repaired and the customer will be The drive will be scrapped by Plasmon again the customer will be charged the basic April 15 2007 Out of Warranty Repairs 3 The defective drive will be exchanged for a like model new or rem
46. Trim Panel Grey 16 SP97664490 Skin Tower 8600 92 SP97664503 Skin 8120 Spare 106 SP97664507 Kit Tower LF8120 276 SP97664669 Kit Rackmount LF8120 Not Available 2 180 TABLE 18 ACCESSORIES FOR PLASMON 1600 AND 1800 SERIES LIBRARIES Table 18 Accessories for Plasmon 1600 and 1800 Series Libraries Part Number Description List Price 101 22257 00 Quick Reference Card Obsolete 105 21295 02 Cable AC USA L5 30p 120vac 165 105 21295 03 Cable AC USA L6 20p 220 Vac Connector 242 105 21295 04 Cable AC USA L6 20p 220 Vac 165 1800 FVD 01 One Slot View Door Not Available 1800 FVD 02 Two Slot View Door Not Available 27509 00 Cable SCSI Drive High Density 115 27510 00 Cable High Density Drive To Drive 153 No 97645184 Rev AB 75 April 15 2007 Table 19 12 in Optical TD3600 NCTP Tape Drives and BlackJack I O Cables CABLES AND TERMINATORS TABLE 19 12 IN OPTICAL TD3600 NCTP TAPE DRIVES AND BLACKJACK CABLES Table 19 12 in Optical TD3600 NCTP Tape Drives and BlackJack I O Cables Part Number Type Length Connector A Connector B Price 77050622 00 3 ft Cable Assy TW PR 86 97653532 00 SCSI 3 3ft 1 M Male 68 Pin Micro 68 Pin Hammerhead no longer Sub D High Density available 97653533 00 SCSI 13 2ft 4 M Male 68 Pin Micro 68 Pin Hammerhead no longer Sub D High Density available 97654408 00 SCSI
47. WARRANTY SUPPORT ACTIVATION ON LINE 8 SERVICE AND SUPPORT DOCUMENTA TIONN 9 5 MO D SERIES V AND SERIES PRODUCTS cccssssccccecsessssececececcessaaececececeesssaecesececeensaaeeeeececeeneaaeeeseeeceeneaeea 9 12 PRODUCTS INCLUDING PLASMON LIBRARIES cccsccscecececececececececececececececscececececececececececececececececececececeeececesececs 11 TD3600 NCTP AND BLACKJACK DOCUMENTATION nasa sess et neta nsns esset eet 12 SERVICE DIRECT ON SITE MAINTENANCE SERVICES 13 PLASMON AD HOC TIME AND MATERIALS SERVICE TERMS AND CONDITIONS ies 13 ON SITE MEDIA CLEANING SERVICE FOR 12 LIBRARIES AND DRIVES 14 END OF LIFE PRODUCT SUPPORT 7 as ce eene eo svcsissestesausesesssvectessebvesssavebesbosetueseststesteisesestsedecdesvesceveesses 15 THIRD PARTY MAINTENANCE PROVIDERS TPMS 18 HARDWARE WARRANTY POLICY 18 SOFTWARE WARRANTY POLICY
48. X 625560 000 Display Board 1 548 511 X X 5625563 000 PWA Controller by X X SP97707451 5625566 000 Pivot Interface 715 236 x x S625569 000 PWA Lift Interface 747 247 X X 5625572 000 PWA MTE Interface 564 186 X X 5625575 000 5 51 Board 51 183 390 X X 625584 000 PWA Vertical Path Decoder 774 255 X X 5625587 100 PWA Vertical Path Emitter 359 X X 5625587 200 PWA Vertical Path Detector 239 X X 625590 100 PWA Mailslot 1 066 352 X X 625596 000 PWA Power Distribution 781 258 X X 625602 000 Drive Controller Board 819 270 X X SP400476 FRU IBM LTOI Tape Drive Drive 1 980 X X Only Repair Only SP97704142 FRU LTO1 Drive Drive and Drive 3 496 X X Module Repair Only SP97705556 FRU LTO 2 Tape Drive Drive Only 1 980 X X Repair Only SP97706092 Assy Drive and Drive Module LT02 4 256 X X V40 V102 Repair Only SP97707451 FRU V Series Main Controller 2 336 771 X X No 97645184 Rev AB 45 April 15 2007 Table 10 Spare Parts for V Series Tape AutoLoaders TABLE 10 SPARE PARTS FOR V SERIES TAPE AUTOLOADERS Table 10 Spare Parts for V Series Tape AutoLoaders Part Number Description List Price Repair Price 400476 001 FRU LTO1 Drive Replaced by SP400476 97701761 00 FRU AIT2 Drive Replaced by SP97701761 97704879 00 FRU AIT3 Drive by SP97704879 97705556 00 FRU LTO2 Drive replaced by SP97705556 SP400476 FRU
49. X XX SP97662800 ASSY OMA LD8000 Replaced By X X XX SP97665599 RM97662800 ASSY OMA LD8000 RM X X X X Replaced By RM97665599 SP97662921 Assy SCSI Conn Plate 140 X X X X SP97663975 Spare Read Write Servo 8000 3 590 xX I X X X RM97663975 Spare Read Write Servo 8000 1 185 xX X X X SP97664188 Assy Bezel LD8100 280 X SP97664287 Roller 8120 Shuttle Support 40 X No 97645184 Rev AB 64 April 15 2007 Table 15 Spare Parts for 6000 and 8000 Series Optical Drives Table 15 Spare Parts for 6000 and 8000 Series Optical Drives Part Number Description List Repair L L L L L L L Price Price p F F D F F F 616 618 8 8 8 116 1611 1 6 6 010 010 2 0 0 ON EOM 42 Oo 07 0772 SP97664487 Kit Insert Motor 8120 540 X SP97664489 Assy Bezel 8120 Spare 308 X SP97664499 Assy Door 8120 Spare 424 X SP97664504 Baffle Left Spare 64 X SP97664505 Baffle Right Spare 72 X SP97664522 Kit Pin Parked Sensor 8120 51 X SP97664537 Assy Shuttle Motor Encoder 567 X SP97664544 Assy Shuttle 8120 8 580 2831 X SP97664546 Assy Tower 8600 689 X SP97664549 Assy Front Panel Grey 8600 669 X X SP97664552 Assy Shuttle 8600 8 053 2 657 X X SP97664760 PCA DPC LX 8000 Drives 2 345 X X X X RM97664760 PCA DPC RM LX 8000 Drives 1 173 774 X X X X SP97664775 Power Supply 1 929 637 X X X
50. able 17 Accessories for Plasmon 6000 and 8000 Optical Drives Table 18 Accessories for Plasmon 1600 and 1800 Series Libraries ACCESSORIES FOR ALL PLASMON PRODUCTS TABLE 17 ACCESSORIES FOR PLASMON 6000 AND 8000 OPTICAL DRIVES Table 17 Accessories for Plasmon 6000 and 8000 Optical Drives Part Number Description List Price 97642326 01 LF 6600 Blank Trim Panel 44 97642377 01 Kit Rackmount Ist Drive LF6600 818 97642378 01 Kit Rackmount 2nd Drive LF6600 LF8600 376 97654652 00 Kit Rackmount 6100 8100 Quick Release NA 97662550 00 Cleaner Kit Media Optical For LM4000 LM6000 LM8000 728 97664198 00 Kit Rackmount 1st Drive 8600 8120 Grey 1 576 97664523 00 Tote for SK OMA 97 97665603 01 Registration Alignment 100 SP97642657 Tower Skin LF6600 4500 One Side Only 516 SP97642662 Support Pedestal LF6600 4500 168 SP97646240 Caster For Pedestal LD6100 LF6600 4 SP97653298 Pedestal Skin Assy LD6100 286 SP97653299 Tower Skin Assy Right Side LD6100 386 SP97653435 Tower Skin Assy Left Side LD6100 386 SP97655378 Replaced By 97662550 00 SP97662548 Kit Optical Media Cleaner Refill Kit For 97662550 00 158 SP97664181 Skin Desktop LD8100 Not Available 422 SP97664182 Skin Tower 8100 354 SP97664183 Base Pedestal 8100 124 SP97664191 Base Pedestal 8600 57 SP97664192 Kit Tower LD8100 312 SP97664193 Caster For Pedestal LD8100 LF8600 6 SP97664197 Blank
51. anufactured drive The terms for this exchange are a Requires customer drives to be exchanged for replacement drive b Normal order lead times apply c Drives purchased for exchange will be normal list price for that drive less any credits given for parts or service analysis fees d Orders for refurbished drives are contingent on availability of drives e Warranty on repair or remanufactured drives is 180 days from date of shipment from Plasmon Warranty on new drives is in accordance with Plasmon Hardware Warranty policies No 97645184 Rev AB 22 April 15 2007 Drive Refurbishment Drive Refurbishment Product refurbishment on selected Plasmon products is available on a quote only basis If you have a requirement for this service please contact Plasmon No Trouble Found Plasmon will charge customers a service analysis fee if a product returned for depot repair is diagnosed by Plasmon as having No Trouble Found MODEL NUMBER PRICE LD1200 1250 LD4100 LF4500 Not Available LD6000 500 LF6600 500 LF6602 1 000 108100 5500 LF8600 500 LF8602 1 000 LF8120 500 TD3600 Not Available Auto Cassette Loader ACL Not Available BlackJack21 Not Available NCTP Tape Drive Not Available Spare Parts 250 LM1200 750 LM4000 LM6000 and LM8000 500 Tape 36 track amp NCTP 150 5 4 MO Library No Trouble Found 500 5 4 Media 60 MO
52. ated that this is not always the case Any library maintenance required which is not covered by a maintenance contract is referred to as AD HOC Plasmon has a clearly defined AD HOC policy which is detailed below this allows customers to understand how the process works and what they can expect in terms of response payment terms parts availability and price Failure Analysis Plasmon technical support will via telephone and email assist in the failure analysis of any Plasmon product On a best effort basis Plasmon contract customers will always take priority to enable Plasmon to ensure they meet their Service Level Agreement response times This is available Monday Friday 9am Spm GMT UK and 8am 5pm Mountain Standard Time US On site Response Following failure analysis should an on site call be necessary Plasmon can provide this service Plasmon will on good faith bases determine what parts are needed and estimate how many hours will be required to resolve the problem Plasmon will then ask the customer to place an order or provide a credit card number to cover the costs of this work Plasmon will aim for a best effort response from the time an order has been received from a Plasmon account customer UK or payment has been received via credit card US Only or Company cheque against a pro forma invoice or quote While Plasmon is the manufacturer and makes every effort to ensure that the initial diagnosis is correct and the
53. ble Flip 21 X X 509711 000 Drive Sony 14x MO Drive F561 Internal Drive 3 800 X X Repair Use Part Number RM509711 000 RM509711 000 Drive Sony 14x MO Drive Repair Only 880 X X SP200653 FRU Sensor I O Open Media present pivot home 25 X X SP625383 102 FRU PWA MIT Opto Emitter 39 X X SP625383 202 FRU PWA MIT Opto Detector 39 X X SP97705671 PWA Keypad Display 483 X X No 97645184 Rev AB 57 April 15 2007 Table 14 Spare Parts for M52 M104 M156 M258 and M500 TABLE 14 SPARE PARTS FOR M52 M104 M156 M258 AND M500 Table 14 Spare Parts for M52 M104 M156 M258 and M500 Part Number Description List Repir M M M M M Price Price 1 2 5 2 O 5 amp J 4 6 810 501180 000 Assy Spinner Optos 156 X 910 102282 000 FRU Sony MO 5 2GB SMOFS51 Repair Use Part Number 900 102282 00 900 102282 00 FRU Sony MO 5 2GB SMOFS551 Repair Only 880 X X X 900 1 1268 00 Drive Sony 14x MO Drive F561 Internal Drive 880 X X X XIX Repair Only 910 101268 00 Drive Sony 14x MO Drive F561 Internal Drive 3 800 X X X X X Repair Use Part Number 900 101268 00 509040 000 Cable Assy Drive Power 11 X X X X 509041 000 Filter RFI power line 54 X X X X X 509268 000 Cord Power Detachable 24 X X X X 509269 000 Sensor I O Open media present pivot X X X X X home Replaced by SP200653 509270 000 Sensor I E
54. ckaging for TD3620 NCTP Rackmount and Desktop Config Not Available 97655544 00 Packaging for TD3630 NCTP Tower Config Not Available 97655545 00 Packaging for TD3630 NCTP Rackmount Config Not Available 97660432 00 Packaging BlackJack21 Not Avai able 97663330 00 Re Packaging for NCTP Not Available No 97645184 Rev AB 79 April 15 2007 Table 2 Product Packaging Material Table 23 Product Packaging Material Part Number Description Price 97664535 00 Packaging LD6100 LD8100 Library Drives amp Rackmount 161 97664631 00 Packaging for LF8120 Tower Rackmount 500 97701636 00 Packaging V21 V30 84 97701637 00 Packaging V10 V15 70 97704915 000 Packaging for MOD910i MOD520i DVD R 54 97704916 00 Packaging MOD520e MOD910e UDO30E 54 97705100 00 Repackaging Kit for M20 115 97705101 00 Repackaging Kit for M32 209 97705102 00 Repackaging Kit for M52 and 262 97705103 00 Repackaging Kit for M104 M156 and Multi lll 360 97705 104 00 Repackaging Kit for M258 411 97705 105 00 Repackaging Kit for D120 347 97705 106 00 Repackaging Kit for D240 477 97705 107 00 Repackaging Kit for D480 580 97705 118 00 Packaging G 64 G104 V40 V60 V68 V102 Stand Alone amp Rack 539 97706372 03 Packaging G24 32 AA24 32 Replaced By 720 100727 00 97706374 02 Packaging G72 80 AA80 Replaced by 720 100728 00 9770709 1 01 Packaging for Gx134 174 Replaced by 72
55. com When contacting Plasmon for software support the customer should have the following information ready Software serial number This can be found on the software box Operating system version plus details of Service Packs Patches applied Host platform and jukebox drive type where applicable A detailed fault description including exact events leading up to the fault symptom to enable cause and effect to be correctly diagnosed Manager log files these can be found at the following locations for a default installation No 97645184 Rev AB 7 April 15 2007 Customer Support NT Multi Tasking Manager Enterprise Library Manager Diamond C WINNT manager log C WINNT manager log C WINNT megr_inst log C WINNT megr_inst log CANTMGRVukebox cfg CANTMGRONWnanager cfg CANTMGRVogfile CANTMGROVogfile Solaris Manager AIX Manager opt manager JUKEBOX CFG usr Ipp PFS JUKEBOX CFG lopt manager LOGFILE usr Ipp PFS LOGFILE Please compress log files with a suitable utility such as WINZIP or GZIP Plasmon also offers Technical Support of hardware related issues When contacting Plasmon regarding hardware issues the customer should have the following information readily available e Hardware Serial Number IP Address MAC Address Licensing and Warranty Support Activation on line At www plasmontech com warranty index html choose software and complete the form No 97645184 Rev AB 8 April 15 2007 Cu
56. d by SP200015 X X X 509269 000 Sensor I O Open media present pivot home X X X SP200653 509271 000 SCSI Terminator Active 94 X XX 509273 000 Power Supply 110W replaced by SP201611 X X X 509274 000 Replaced by 509338 000 X X X 509324 000 PWA MIT Opto Emitter replaced by SP625383 102 X X X 509325 000 PWA MIT Opto Detector replaced by SP625383 X X X 202 509338 000 Switch Front Door replaced by SP201641 X X X 509399 000 Terminator Male Split Bus replaced by SP201668 X X X 509487 000 Assy Fan Power Supply Cooling replaced by X X X SP500863 509488 000 Assy Pivot Motor replaced by SP501095 X X 509489 000 Assy Import Export Drawer replaced by SP501546 X X X 509490 000 Assy Door Latch replaced by SP97708089 Single X X Latch 509491 000 Magazine CD Plasmon Logo replaced by SP502052 X X X 509492 000 Cable Assy SCSI A Split Replaced by 509517 000 X X 509518 000 and 509519 000 509493 000 Cable Assy SCSI B Split Replaced by 509517 000 X X 509518 000 and 509519 000 509494 000 Cable Assy SCSI D120 A Split replaced by x SP600815 100 509495 000 Cable Assy SCSI D120 B Split replaced by X SP600815 200 509496 000 PWA Magazine Detector replaced by SP635542 X X X 000 509497 000 Switch AC Power replaced by SP200814 X X X 509517 000 Cable Assy SCSI input replaced by SP600935 X X No 97645184 Rev AB 49 April 15 2007 Table 11 Spare Parts for D120 D240 and D480
57. dapters and Terminators Part Number Type Connector A Connector B Price 97653428 00 SE Terminator Male 68 Pin Micro Sub None 40 D High Density 97653429 00 DIF Terminator Male 68 Pin Micro Sub None 42 D High Density 97653447 00 Interface Adapter Male 50 Pin Micro Sub Female 68 Pin Micro 48 D High Density Sub D High Density 97654411 00 Interface Adapter Male Special Long Pin Female 68 Pin Micro 54 68 Pin Micro Sub D Sub D High Density 97654412 00 Interface Adapter Male 68 Pin Micro Female 68 Pin Micro 64 Centronics Sub D High Density 97654413 00 Tri Link Adapter Male 68 Pin Micro Sub 2 ea Female 68 Pin N A D High Density Micro Sub D High Density 97655293 00 SE Terminator Male 50 Pin Micro Sub None 88 D High Density 97655294 00 DIF Terminator Male 50 Pin Micro Sub None 52 D High Density 97655295 00 SE Terminator Male 50 Pin Micro Sub None 88 D High Density 97655539 00 SE Terminator Male 68 Pin Micro Sub Female 68 Pin Micro 80 D High Density Sub D High Density 97655540 00 DIF Terminator Male 68 Pin Micro Sub Female 68 Pin Micro 54 D High Density Sub D High Density No 97645184 Rev AB 77 April 15 2007 Table 21 12 in Media Repair Kits Table 22 12 in Optical TD 3600 and NCTP Drive Power Cords TABLE 21 12 IN MEDIA REPAIR KITS Table 21 12 in Media Repair Kits Part Number Description Price 97664508 00 LM 600
58. days UK days V Series Autoloaders 10 30 5 1 4 in MO Products 10 30 120 mm D Series 10 30 12 in Products 30 45 TD 3600 and NCTP 30 45 BlackJack Libraries 30 45 G V Series Libraries 10 30 CDR DVD Drives Best Effort Best Effort Parts returned from Europe for repair will have a 45 25 day lead time If more than five items are returned for repair on one RMA a longer lead time may be required Plasmon will not accept any part which has been altered or modified Unless requested at the time the RMA is issued all 5 54 products accepted will be upgraded to the most recent product generation 12 products will be upgraded only by customer request No 97645184 Rev AB 20 April 15 2007 Out of Warranty Repairs Out of Warranty Repairs The minimum charges for library and drive repairs are shown below Plasmon will contact the customer if the repair estimate exceeds the minimum charge listed above Plasmon will not Product Price M and D Series Libraries 1 200 2 6 Sony F541 internal 880 MO 2 6 Sony S541 external 880 MO 52 Sony F551 internal 880 52 Sony 5551 external 880 MO 9 1 Sony F561 internal 880 9 1 Sony 5561 external 880 UDO Drive 825 UDO2 SCSI or USB 945 MOD910e 930 UDO30E D 875 AIT 2 and 3 internal 759 AIT 2 and 3 external 809 IBM LTOI LTO2
59. e registration for warranty may be completed at http www plasmontech com warranty index html Plasmon s warranty is automatically activated 30 days from the date of shipment from the factory for all libraries unless Plasmon is notified that an earlier commencement is requested Additional coverage may also be purchased Please contact your local Plasmon support representative for more information and service contract details Spare parts are covered by a 180 day warranty Remanufactured parts are covered by a 90 day warranty Warranties for either spare parts or remanufactured parts are from the date of shipment unless the original warranty of the unit is still in force and the remainder of the original warranty exceeds the stated warranty periods above SOFTWARE WARRANTY POLICY Software and Firmware products which are manufactured by Plasmon for use in or with Plasmon products and properly installed are warranted against failures to execute their programming instructions due to a defect in materials and workmanship for 90 days from date of purchase from Plasmon Plasmon warrants that Plasmon owned standard software will conform to specifications Plasmon does not warrant that the software will operate in all hardware and software combinations selected by resellers and or customers or meet requirements specified by resellers and or customers or that the operation of the product will be uninterrupted or error free No 97645184 Rev AB 18
60. ect 262 X X 522391 01 Latch Flip Rear 578 X X X X X 522392 01 Latch Flip Front 986 X X X S22743 00 Power Supply 24v 638 X X X IX S22810 00 Brake Drive Shaft Assembly 2 600 X X X X X S22819 00 Amplifier Power Elevator 2 314 764 X X X X X 524431 00 Power Supply 5v 12v 50w 200 X X 524926 04 Replaced By 527915 00 X 525541 01 Encoder Elevator Motor 980 X X X X X S25621 01 Cross Feed Assembly Upper 5 850 1 931 X S25622 00 Cross Feed Assembly Lower 5 850 1 931 X 525625 00 Cross Feed Assembly Upper 6 450 X 525626 00 Cross Feed Assembly Lower 6 450 X 525712 02 Cross Feed Assembly Upper 6 400 X S25713 02 Cross Feed Assembly Lower 6 550 X S25738 00 PCA In Rush 612 X X X X X 526143 00 PCA Mailbox Tray 264 X X X X X 526263 00 RFPI 5246 X X 526266 00 PCA RFPI MCL Replaced 527740 000 X X 526290 00 Amplifier Power Carriage 1 600 528 X X X X X S26445 00 Cross Feed Assembly Upper 6 975 x S26447 00 Cross Feed Assembly Lower Not Available 6 975 X 526801 00 Carriage not available x S26802 00 Carriage replaced by RM26673 X 526910 00 Carriage not available X 527006 00 Carriage not available x S27259 00 PCA RFPI Drive 607 X S27723 00 PCA RFPI Mailbox 320 X Xx S27740 00 PCA RFPI MCL 376 124 X 527915 00 PCA Controller Replaced P N 625607 000 X X X Xx refer to PTI 1800 06 No 97645184 Rev AB 73 April 15 2007 ACCESSORIES FOR PLASMON PRODUCTS T
61. ect offers you Warranty and post warranty software support and on site maintenance services for Plasmon Archive Appliance 5 4 M G Gx V DVD Enterprise D Libraries 12 optical drives 1800 Series Libraries FileNet OSAR s Quick Response by factory engineers and technicians to analyze potential hardware and firmware problems Factory assistance to on site maintenance provider and on site factory engineering support e Certified library technicians SO 9000 registered service organization Service Direct maintenance contracts are available in a variety of support levels Each level offers fast response and expert troubleshooting from factory direct technicians If desired Plasmon will arrange installation or de installation of Plasmon products at the customer s site by either Plasmon Technical Support Personnel or by an authorized third party service provider Installation includes unpacking installing and performing library selftest De installation of a Plasmon product includes removing drives if required and packaging into Plasmon packaging For customers who do not have a Service Maintenance contract in effect on site Product Support services are available in emergency situations at our current support rates under AD HOC Time and Materials Plasmon AD HOC Time and Materials Service Terms and Conditions While Plasmon encourages all users of their products to have a current maintenance contract it is appreci
62. eplaced by SP501104 X X X 509151 000 Cable Assy 12 V Fan replaced by SP600652 X X X 509152 000 Cable Assy AC Input replaced by SP600798 X X X 509153 000 Cable Assy AC Switched replaced by SP600799 X X X 509154 000 Cable Assy Lift replaced by SP600801 X X X 509155 000 Cable Assy Chatway II D120 D240 replaced by X X SP600804 509157 000 Cable Assy I E Harness D120 D240 replaced by X X SP600809 509158 000 Cable Assy Main Harness D120 replaced by X SP600812 509164 000 Cable Assy I E Motor SP600822 X X No 97645184 Rev AB 48 April 15 2007 Table 11 Spare Parts for D120 D240 and D480 Table 11 Spare Parts for D120 D240 and D480 Part Number Description List Repair D D D Price Price L 2 4 0 509165 000 Cable Assy I E Position Opto replaced by X X X SP600823 509166 000 Cable Assy Magazine PWA replaced by SP600824 X X X 509167 000 Cable Assy Drive ID 8x CD ROM 86 X X X 509168 000 Cable Assy I E Media Tray replaced by SP600830 X X X 509170 000 PWA Lift I O replaced by SP635536 X X X 509171 000 PWA Drive I O replaced by SP625623 X X X 509243 000 Assy Tray Transport D240 D480 replaced by X X SP501113 001 509244 000 Assy Tray Transport D120 REPLACED BY x SP501113 000 509268 000 Cord Power Detachable replace
63. g Replacement Kit 348 X X With Tool 502002 000 Kit Upgrade Crossfeed New Style 2 836 5936 X X X X X 600993 000 Ca 1800 Mailbox Sensor Use With 8000 Drives 144 X 601077 000 Crossfeed Flexcable Lower 385 X X X X X 601078 000 Crossfeed Flexcable Upper 385 X X X IX x 625580 000 PWA Mailbox For Use With 8000 Drives Not X Available 625606 000 PCA Gripper Sensor Board 240 X X X X X 625607 000 Controller Board Repair only 816464 X X RM26673 Refurb 1800 Elevator there is an additional 39 750 X core charge of 10 000 total 49 750 until the old elevator is returned 511587 01 Elevator 575 X X X X S20164 01 Motor Elevator Servo 3 520 1 162 X X X X X No 97645184 Rev AB 72 April 15 2007 Table 16 Spare Parts for 1600 and 1800 Series Library S N 2000 and above Table 16 Spare Parts for 1600 and 1800 Series Library S N 2000 and above Part Number Description List Price Repair 5 3 a 5 t k s y a 0 m c n h n 1 520289 04 Motor Servo Flip Assembly 1 836 606 X X X X X S20292 00 Motor Cross Feed Assembly 1 100 363 X X X XX S20380 01 PCA Over Temp 146 x X X X X S20501 00 Sub Sensor Assembly Flip Front 77 x X X I X X S20502 00 Sub Sensor Assembly Flip Rear 50 X X S20793 04 PCA Interconn
64. he above Media Cleaning Fixture and Replenishment Kit is not discountable Call Plasmon at USA 888 567 6332 or 719 593 4025 Europe 44 0 1763 264400 No 97645184 Rev AB 14 April 15 2007 End of Life Product Support END OF LIFE PRODUCT SUPPORT Plasmon has a long history of designing and producing state of the art library systems In keeping with this tradition Plasmon continues to develop new storage products As these products are introduced previous products are discontinued For reference a list of the dates of last manufacture for all products which currently fall under this policy is maintained on the Plasmon Technical Support Web page at http www plasmontech com The following products are no longer serviced by Plasmon and have been assigned to the following service provider Independence 18 Track Tape Keystone 9 Track Tape Sentinel Tape Valley Forge Peripherals Inc 422 Business Center Building O 1530 Oaks PA 19456 0908 Telephone 1 610 666 3333 Fax 1 610 666 3331 Email vlyforge Qerols com Contact Steve McHugh RF5050 and RF7010 Panasonic Document Imaging Co Telephone 1 847 468 5100 for return authorization and ship to address For Reference the following is a list of the dates of last manufacture for all 5 4 MO CD library 12 inch optical TD3600 NCTP tape products that currently fall within this policy
65. ical Tips FAQ s common questions on optical drives and media tape drives and media Product and program related information Manuals and Documentation download the latest revisions of our Product Specifications Hardware Maintenance Manuals and SCSI Interface Specifications in Adobe Acrobat PDF format e DOS Utilities Troubleshooting Patches Library test programs device drivers or download utilities e Library Utilities PLASMON SOFTWARE SUPPORT AND MAINTENANCE Plasmon offers a basic 12 month post installation telephone technical support for Plasmon software sold by Plasmon After this initial period Plasmon offers the customer a variety of options for software support To contact Plasmon Technical Support on software issues International telephone support is available between the hours of 9 00 AM and 5 30 PM GMT Monday through Friday excluding public holidays Plasmon Software Technical Services Whiting Way Melbourn Hertfordshire SG8 6EN Telephone 44 0 1763 262963 Fax 44 0 1763 264407 Tech web http www plasmontech com Email support plasmon co uk US telephone support is available between the hours of 8 00 AM and 5 00 PM Mountain Time Monday through Friday excluding public holidays Plasmon Technical Services 4425 ArrowsWest Drive Colorado Springs CO 80907 Telephone 1 877 585 6793 or 1 719 593 4437 Fax 719 593 4192 Tech web http www plasmontech com Email tech support plasmon
66. including drives will be quoted and supplied at list price For US Time and Materials charges will include a call charge equal to the hourly rate the then current hourly rate plus list price for parts Once an AD HOC repair has been completed by Plasmon the customer can cover the product under a standard annual contract without a preservice inspection Contracts cannot be sold on faulty equipment until the hardware has been restored to manufactures operating specification For More information or a quotation contact USA 1 888 567 6332 or 1 719 593 4025 Europe 44 0 1763 264400 ON SITE MEDIA CLEANING SERVICE FOR 12 LIBRARIES AND DRIVES Media cleaning is extremely important in maintaining the performance of 12 optical drives Plasmon offers three cleaning options Option one is to send media to Plasmon s Colorado facility or Plasmon UK The second option is that a Plasmon representative will travel to the customer and clean media on site The third option is to purchase a 12 Media Cleaner Kit The Plasmon Media Cleaning Kit provides a semi automated method of cleaning LM4000 LM6000 and LM8000 media The Plasmon Media Cleaning Fixture comes with a package of 500 cleaning wipes treated with cleaning solution Additional wipes are available by ordering the Replenishment Kit PART NUMBER DESCRIPTION LIST PRICE 97662550 00 12 Media Cleaning Fixture with wipes 728 00 SP97662548 500 cleaning wipes Replenishment Kit 158 00 T
67. ne tn enses eene 76 TABLE 19 12 IN OPTICAL TD3600 NCTP TAPE DRIVES AND BLACKJACK I O CABLES 76 TABLE 20 12 IN OPTICAL NCTP BLACKJACK LIBRARY AND TD3600 ADAPTERS AND jOPnrOn 77 TABLE 21 12 IN MEDIA REPAIR KLITS eerie sons tatu 78 TABLE 22 12 IN OPTICAL TD 3600 AND NCTP DRIVE POWER CORLDS 78 TABLE 23 PRODUCT PACKAGING MATERIAL A 79 IMPORTANT PLASMON PHONE NUMBERS 81 No 97645184 Rev AB 3 April 15 2007 Customer Support WHAT S NEW IN THIS REVISION Add spare parts for AAE and A12 Add spare part numbers for UDO60GB drives Miscellaneous adds and corrections CUSTOMER SUPPORT One of the main goals of the Plasmon Customer Care Service Group is to provide a variety of support services to meet the requirements of our customers and ensure that they receive the highest value from our products ISO 9001 2000 All Plasmon manufacturing facilities are ISO 9001 2000 registered ISO registration means that Plasmon products are designed manufactured and serviced to international standards Plasmon s quality system is applied
68. ned to be Dead on Arrival DOA Plasmon may at its own discretion authorize an Advanced Replacement RMA which will result in the first available replacement unit being shipped by the fastest means possible Prior to shipping an Advanced Replacement RMA the customer must complete and submit a Plasmon Advance Replacement RMA request form and agree with the terms and conditions In Europe the customer will be asked to raise an order for tracking purposes which will be credited when the faulty unit is returned For the UK Plasmon offers to arrange for an advance replacement product to be delivered to a customer site at a pre agreed date and time Please contact Plasmon Customer Care Technical Services at 44 0 1763 262963 for additional details DOA is defined by Plasmon a unit that fails during installation or with in 30 days of installation verified by Plasmon Technical support does not apply for damage resulting from shipping damage Missing Accessories with Shipments Please contact your Plasmon Technical Service Representative if parts or accessories are found to be missing from a shipment Please have the following information available when contacting Plasmon Your Purchase Order Number Packing Slip from shipping container Part Numbers of missing accessories Repair Exchange Service Items returned for repair will generally be repaired or exchanged within the following guidelines Library Type US
69. or M500 1 045 501897 001 Packaging for G Series 164 238 438 638 Enterprise D Series 875 1525 2175 Note packaging for expansion bay s needs to be ordered separately PN 305370 003 Replaced by 720 102223 00 720 100597 00 Packaging UDO30RD Plasmon Single Wall Box White 76 720 100727 01 G24 32 Caster Library 256 720 100728 00 Packaging G72 80 Caster Library 277 720 100729 00 Packaging G134 174 403 720 100792 00 Pachaging UDO Standalone XEROX Obsolete NA 720 100794 00 Packaging Internal MO Drive 80 720 100795 00 Packiaging UDO30RD PDL 70 720 1013 10 00 Packaging for AA80 A8 575 720 101311 00 Packaging for AA174 A8 687 720 101895 00 Assy Packaging Aux Box Top Rackmount AA238 101 720 102223 01 Packaging for G Series 164 238 438 638 Enterprise D Series 875 623 1525 2175 Note packaging for expansion bay s needs to be ordered separately PN 720 102287 00 720 102287 00 Packaging for Expansion Bay one set will package 1 or 2 bays 426 720 102611 00 Box 12 Bay In amp Out 12 Assy 126 97646522 02 Packaging LD6100 LD8100 Desktop 367 97646755 00 Assy Packaging LD41 61 8100 Tower 166 97647394 00 Packaging for TD3610 NCTP Rackmount and Desktop Config Not Available 97650876 02 Assy Pkgng LF45 66 86 Pedestal Tower Minimum 35 day lead 1 029 time 97651978 00 Assy Packaging LF45 66 8600 Rackmount 248 97652865 01 Assy W PALLET LF4502 6602 8602 460 97655543 00 Pa
70. out the quality of the products we produce The process for returning products to Plasmon which are in warranty or out of warranty is the same The return of any product and spare part to Plasmon requires a Return Material Authorization number RMA Number Products received by Plasmon without an RMA number will be returned to sender freight collect Standard RMA Procedure 4 Contact Plasmon Technical Services and describe in detail the problem with the product or spare part 5 AnRMA request form can be filled out at the Plasmon web site www plasmontech com rma index html 6 Submit the form online or sign and fax to our Customer Care Service Department at the number listed on the form 7 Customer Care Service Representative will contact you with an RMA number and shipping instructions RMA s issued by Plasmon are valid for only the problem reported Products must be returned to Plasmon within 30 days from issuance of RMA RMA number must be shown on the outside of the shipping container Products returned to Plasmon not showing the RMA number will be returned to customer freight collect Plasmon reserves the right to return any product under Plasmon warranty if the customer has modified the product or a non qualified service technician has attempted repair No 97645184 Rev AB 19 April 15 2007 Advanced Replacement RMA Advanced Replacement RMAs In the extremely rare case where a product arrives at the end user and is determi
71. p 312 X X X X X X X New SP97651663 Replaced By SP97651664 RM97651663 PCA DPC Remanufactured LX 606 6000 Only Replaced By RM97651664 SP97651664 Replaced By SP97651665 RM97651664 PCA DPC Remanufactured LX 606 6000 Only Replaced By RM97651665 SP97651665 PCA DPC LX 6000 Only 2 344 X X X RM9765 1665 PCA DPC Remanufactured LX 1 172 774 X X X 6000 Only SP97651730 FPower Flex Cable 884 X X X X X SP97651731 Assy Signal Flex Cable 801 X X X X X SP97651732 Assy Signal Flex Cable 728 x X SP97651733 Power Flex Cable 945 X X SP97651734 Flex Shuttle 837 X X X X SP97651976 Harness DC Power 127 X X SP97651977 Harness DC Power 113 X X X X X SP97652201 Assy Sensor Front Shuttle 70 X X X X SP97652203 Assy Sensor Home 70 X X X X X SP97652205 Assy Solenoid 135 X X X X X SP97652206 Assy Sensor Lower 63 X X X X X X X SP97652207 Assy Sensor Upper 63 X X X X X X SP97652208 Assy CBL SCSI 6600 Internal 208 X X SP97652210 Shuttle Stepper Motor 725 X X X X SP97652211 Insert Motor Encoder 586 X X X X SP97652212 Replaced By SP97661030 31 SP97653220 Assy Cart Guide SGL LD6100 498 x x No 97645184 Rev AB 63 April 15 2007 Table 15 Spare Parts for 6000 and 8000 Series Optical Drives Table 15 Spare Parts for 6000 and 8000 Series Optical Drives
72. problem resolved during the first visit no commitment or guarantee to this effect is made Should a further visit be required a new order will be needed for more time or more parts before an engineer will return to site The same rules regarding payment and response time detailed above will apply Fix While every effort is made to ensure Plasmon library customers are up and working as soon as possible the time to fix any AD HCC service problems are totally un targeted No 97645184 Rev AB 13 April 15 2007 On Site Maintenance Media Cleaning Payment Orders for AD HOC work can be placed in one of two ways 1 An order can be placed on Plasmon through an existing Plasmon account holder Plasmon is able to advise on the original selling agent from the library serial number 2 Ifa direct payment method is necessary Plasmon is able to accept payment by Credit card or Company cheque and will issue a Pro forma invoice In this case the on site process will only be initiated once payment has been cleared US only 3 Oronthe issuance of a purchase order with approved credit based on the good faith estimate provided by Plasmon US only Price The price for AD HOC calls are detailed in the Plasmon Price list the part numbers are as follows For UK AD HOC 01 Covers call out travel and the first two hours on site AD HOUR Every extra hour required or part thereof AD SPARE Covers the cost of spares needed for the call parts
73. rvice Manual 97704910 G Series 64 638 slot User Guide 97705167 20 V Series 68 X 100 Users Guide 97705224 520 V Series 68 X 100 X Service Manual 977705225 X User s Guide for D Series Optical Disk Library 97705275 20 Service Manual for D Series Optical Disk Library 97705277 User Guide for Gx24 32 Gx72 80 97706236 20 Service Manual for Gx24 35 Gx72 80 97706727 User Guide for 97706286 20 Enterprise D User Guide 97704577 20 Enterprise D SCSI Spec 97704638 20 Enterprise D Service Manual 97704872 Enterprise D Quick Installation Guide 97704954 20 Manual User AA24 AA80 97707489 20 Manual User AA174 97707488 20 Manual User AA238 AA638 97707543 20 Quick Start UDO Archive Appliance 97707367 20 Administrators Guide UDO Archive Appliance 97707368 20 No 97645184 Rev AB 9 April 15 2007 Customer Support AA24 AA174 Service Manual 97707430 AA238 AA638 Service Manual 97707695 Hardware Maintenance Manuals Only Available if Plasmon Trained No 97645184 Rev AB 10 April 15 2007 12 Products including Plasmon Libraries 12 Products including Plasmon Libraries 12 Products including Plasmon Libraries TITLE PART NUMBER PRICE Quick Reference Guide Pkg Of 10 101 22257 00 95 Advanced Plasmon 1800 Service Manual 20522 05
74. stomer Support SERVICE AND SUPPORT DOCUMENTATION The following manuals are available for purchase from Plasmon nondiscountable To order please reference How To Order Spare Parts and FRU s 5 V4 MO D Series V and G Series Products 514 MO D Series V and G Series Products TITLE PART NUMBER PRICE SCSI Software Interface Spec for M Series M52 M104 M156 M258 30342 000 20 Switch Setting for Qualified Optical Drives for use in the Plasmon M 303075 000 10 Series Library Systems Technical Reference Manual for the M Series M52 M104 M156 and 303434 000 40 M258 Technical Reference Manual for the M20 and M32 Library Systems 303436 000 40 SCSI Software Interface Spec for the M Series M20 M32 Optical 303437 000 20 Disk Library Systems SCSI Reference Manual for the D Series 303985 000 20 Service Manual for M20 and M32 Library Systems 304253 000 Service Manual for M52 through M500 Library Systems 304254 000 SCSI Software Interface Specification for M500 Optical Disk Library 304437 000 20 System User Manual for M500 Optical Disk Library Systems 304567 000 20 User Manual for the M20 and M32 304816 000 20 User Manual for M52 M104 M156 and M258 304817 000 20 SCSI Software Interface Spec for V Series 305293 000 20 SCSI Software Interface Spec for G Series 305294 000 20 G Series 64 638 slot Se
75. tly in production A schedule of classes may be found on the Technical Support Web Site On site training can be conducted at a customer s location For further information relating to on site training contact your local Plasmon Technical Support organization Example of Classes Offered Class Term Who Should Attend Refer to Web M Series Maintenance 2 Days Field Service Engineers D Series Maintenance 1 Day Field Service Engineers No 97645184 Rev AB 5 April 15 2007 Customer Support G Series Maintenance 2 Days Field Service Engineers V Series Maintenance 2 Days Field Service Engineers Product Overview Days Users LX 8X00 4 Days Field Service Engineers OSAR 3 Days Field Service Engineers Combined LD8000 Drive and OSARs 7 Days Field Service Engineers Plasmon 1600 or 1800 Libraries basic 5 Days Field Service Engineers Plasmon 1600 or 1800 Libraries advanced 5 Days Field Service Engineers Diamond NAS AS Upon successful completion of training class participants are certified by Plasmon No 97645184 Rev AB April 15 2007 Customer Support INFORMATION BULLETINS Plasmon maintains a web site and encourages its customers to visit frequently The Plasmon Technical Support web page is located at http www plasmontech com The Technical Support web site provides valuable information and services Contact Plasmon Customer Care e Techn
76. to all facets of product development and manufacturing resulting in superior product reliability and customer satisfaction The Guide to Customer Care describes the support offerings in the following areas Technical Assistance Customer Training Service and Support Documentation On Site Warranty Services Information Bulletins Depot Repair Options End of Life Product Support Hardware Warranty Policies Software Warranty Policies Optical Media Warranty Return Material Authorization Processing Spare Parts Third Party Maintenance Organizations Plasmon Service Direct Missing Accessories Software Support and Maintenance ROHS In order to meet the environmental requirements for RoHS Plasmon has made the necessary changes to its Gx Libraries Enterprise G Series Libraries Archive Appliance Libraries UDO DeskTop drive and MO DeskTop drive RoHS Libraries and DeskTop drives will be designated with a green RoHS Compliant label attached near the Plasmon manufacturing serial number ID plate Libraries and DeskTop models that are RoHS compliant must be supported with RoHS spare parts in order to maintain RoHS compliance RoHS spare part will generally be a set of 11 digits with 910 as the prefix in the following format 910 xxxxxx xx The 900 prefix will designate a RoHS part that is repairable Non RoHS parts returned for repair or replacement will not be upgraded to RoHS compliant
77. troller 1 482 489 X X X X 509395 000 PWA Lift I O 116 X X X X X 509398 000 PWA Converter SE to DIF 1 566 517 X X X X X 509442 000 Cable Assy Drive Power Control Ribbon 26 X X X 509443 000 Cable Assy Drive Power PWA DC 182 xX X X 509444 000 Cable Assy I E Full 16 xX X X 509445 000 Cable Assy AC Load M3 31 X X X 509446 000 Cable Assy Discreet Harness Low 88 X X X 509447 000 Cable Assy DC Harness 43 X X X 509448 000 Assy I O Station 662 218 X X X 509450 000 Cable Assy Lift I O 224 X X 509451 000 Cable Assy AC Input Receptacle 35 X X 509452 000 Cable Assy AC Switched IN 24 X X 509453 000 Cable Assy PWA I O 94 X X 509454 000 Firmware Kit M104 Controller 111 X 509455 000 Firmware Kit M156 Controller 111 X 509456 000 Firmware Kit M258 Controller 111 X 509458 000 Cable Assembly PWA I O 592 509460 000 Cable Assy Lift I O 153 X 509462 000 Brake Release Tool 72 X X X X X 509463 000 Assy I E Latch 294 X X X X 509465 000 PWA DTE Interface with I O 356 117 X X X X 509466 000 Cable Assy Drive ID 695 82 X X X X 509468 000 Firmware Kit M52 Controller 111 x 509469 000 Cable Assy SCSI I O 182 X 509470 000 Cable Assy Discreet Harness 95 X 509471 000 Cable Assy PWA I O 58 X 509472 000 Cable Assy Main Harness 55 X 509473 000 Cable Assy DC Load 31 X 509474 000 Cable Assy Input Receptacle 34 X 509475 000 Cable Assy AC Switched 8 X 509476 000 Cable Ass
78. w Mailbox 2 675 X 24930 25 Add Drive In 1st 2nd amp 3rd Position Below 1 950 X Mailbox 24930 34 Add Drive In 1st amp 2nd Position Below 2 030 X Mailbox 24930 35 Add Drive In 2nd amp 3rd Position Below 1 500 X Mailbox 24930 45 Add Drive In 3rd Position Below Mailbox 871 X No 97645184 Rev AB 67 April 15 2007 Table 16 Spare Parts for 1600 and 1800 Series Library S N 2000 and above Table 16 Spare Parts for 1600 and 1800 Series Library S N 2000 and above Part Number Description List Price Repair 5 3 5 5 E Price t k s y a 0 m c n 0 h n i 24931 12 Add Drive In 2nd Position Above Mailbox No X Longer Available 24931 23 Add Drive In 1st Position Below Mailbox No X Longer Available 24931 24 Add Drive In 1st amp 2nd Position Below Mailbox X No Longer Available 24931 25 Add Drive In 1st 2nd amp 3rd Position Below X Mailbox No Longer Available 24931 34 Add Drive In 2nd Position Below Mailbox No X Longer Available 24931 35 Add Drive In 2nd amp 3rd Position Below X Mailbox No Longer Available 24931 45 Add Drive In 3rd Position Below Mailbox No X Longer Available 25020 13 08 Prom Controller Philips LMS LD 4100 6100 60 X 8100 1802 3 7001 25032 00 Kit Drive Attach Rail Roller Bearing 664 X 25087 07 Gripper Media Lowerrear Upper Front 108 X 25088 07 Gripper Media Lower Front Upper Rear
79. y 5 511 Single Bus 462 X X X X 509324 000 PWA MIT Opto Emitter Replaced by SP625383 X X XX 102 509325 000 PWA MIT Opto Detector Replaced by SP625383 X X 202 509326 000 PWA Top Sensor Interface 198 X 509327 000 PWA Drive ID Drive Power 1 959 5646 509328 000 Controller 2 913 961 X 509329 000 Firmware Kit M500 Controller 100 X 509331 000 Cable Assy Flip Code Wheel Replaced by X X X X 509331 100 509331 100 Cable Assy Flip Code Wheel Sensor 51 X X X X 509334 000 Cable Assy Lift I O A Controller Side 260 X 509335 000 Cable Assy Lift I O B Side MTE 330 X 509346 000 Assy Spinner Mechanism 1 134 374 X X X No 97645184 Rev AB 59 April 15 2007 Table 14 Spare Parts for M52 M104 M156 M258 and M500 Table 14 Spare Parts for M52 M104 M156 M258 and M500 Part Number Description List Repir M M M M M Price Price 5 1 2 ra pem 4 6 8 0 509358 000 Cable Assy Fan 92mm 105 X X X 509359 000 Cable Assy Pivot I O 85 X 509360 000 Cable Assy Pivot I O 79 xX X 509363 000 Cable Assy Fan 80mm 108 X 509391 000 PWA Drive Aux Power 466 154 xX X X 509392 000 PWA Top Sensor Interface 99 xX X X 509393 000 PWA Keypad Display Replaced by X X X X X SP97705671 509394 000 PWA Con
80. y Lift I O 199 X 509477 000 Assy I O Station 667 X 509478 000 Caster 28 X No 97645184 Rev AB 60 April 15 2007 Table 14 Spare Parts for M52 M104 M156 M258 and M500 Table 14 Spare Parts for M52 M104 M156 M258 and M500 Part Number Description List Repir M M M M M Price Price S 1 1 2 5 x O S amp S s ov 4 6 810 509497 000 Switch Power 23 X X X X 509532 000 Assy Lift Motor Encoder 1 126 X X X X 509533 000 FRU Spinner Lift M500 Lift Assy 5 118 51 689 X 509538 000 Assy Lift 2 445 807 X 509540 000 Assy Spinner Lift 3 038 1 003 X X 509542 000 Assy Spinner Lift 5 456 51 800 509550 000 Offset 5223 X X X X 509711 000 Drive Sony 14x MO Drive F561 Internal Drive 3 800 X X XX X Repair Use Part Number RM509711 000 RM509711 000 Drive Sony 14x MO Drive Repair Only 880 X X X X X 509730 000 Lift Cable 104 258 5913 X X X 509732 000 M104 156 Lift Assy W Cable Bracket Upgrade 2 788 920 X X Kit 600696 000 Cable Assy Position Vertical Opto 36 X X X SP200653 FRU Sensor I O Open Media present pivot home 25 X X X X X SP201611 Power Supply 110W 629 208 X X X X X SP625383 102 FRU PWA MIT Opto Emitter 39 X X X X x SP625383 202 FRU PWA MIT Opto Detector 39 X X X X x SP97705671 PWA Keypad Display 483 X X X X x No 97645184 Rev AB 61 April 15 20

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