Rigensis Bank AS
Contents
1. 3 Press 0 press and hold the d button until proceeding to the next stage Press 0 press and hold the d button until proceeding to the next stage Enter the date The date format is DDMMYYYY Enter the customer code press and hold the 4 button until receiving a signature code XXXXXXXX The customer code consists of six digits that are a part of the account number Example if the account number is LV25RGNS4300123400010 the customer code would be 001234 RIGENSIS BANK 6 Frequently Asked Questions What do do if a wrong PIN code has been entered If a wrong PIN code has been entered the error message FAIL 1 5 will pop up on the code calculator display The digit at the end of the message matches the number of erroneous attempts to enter the PIN code For example if the message FAIL 1 appears on the code calculator display press the ON OFF button symbol 4 This will allow entering the correct PIN code If a wrong PIN code is entered 5 times in a row the code calculator will show the LOCK PIN message and the device will block What do do if instead of a code 8 zeros or other inappropriate symbols appear on the display It is possible that the code calculator has been damaged or its battery is low In this case you should visit the Bank taking your code calculator and your identity document with you Yo2. 12340010 The customer code consists of six Enter the customer code press Sua are a part of the account 7 and hold the 4 button until XXXXXXXX j receiving a signature code Example if the account number is LV25RGNS4300123400010 the customer code would be 001234 RIGENSIS BANK 5 2 Generating Code for Currency Exchange Order Message on Code User s Actions Calculator Display Notes Press the ON OFF button PIN symbol 4 Enter the PIN code APPLI Press 3 ee eae eae See ane or ane Dema eni The currency amount to be sold or 2 e MON Unu purchased without decimals proceeding to the next stage Enter the currency code press as d gt o The currency code is a 3 digit and hold the button until oes combination see Annex No 1 proceeding to the next stage The last eight digits of the account was number excluding all other atta your modified account VERENE symbols Ee Example LV25RGNS43001 23400010 The customer code consists of six Enter the customer code press ais eA pAn albe Agou and hold the lt hire ae DIED Example if the account number is PPSW een yee LV25RGNS4300123400010 the customer code would be 001234 5 3 Generating Code for Application or Agreement User s Actions Message on Code Calculator Display Notes Press the ON OFF button symbol 4 PIN Enter the PIN code Press
3. 1 Page 8 RIGENSIS BANK 1 General Information The code calculator is turned on and off by pressing the ON OFF button symbol 4 DIGIPASS turns off automatically if you take no actions for 30 40 seconds Therefore it is recommended to generate a new code only when you are going to use it Access to all functions of the DIGIPASS device is granted after entering a 5 digit PIN code The initial PIN code is disclosed to the customer when the DIGIPASS device is issued and it must be changed by the customer to their own PIN code see Section Changing Initial PIN Code This combination of digits MAY NOT be disclosed to ANYONE including the Bank employees If the PIN code is entered incorrectly the error message FAIL pops up After the 5h fifth unsuccessful attempt the programme of the code calculator will automatically block If the code calculator is blocked you should visit the Bank to replace the DIGIPASS device If the PIN code was accidentally disclosed or might have been disclosed to another person the PIN code should be changed immediately see Section Changing Current PIN Code The warranty for the code calculator DIGIPASS is 2 years 2 Changing PIN Code 2 1 Changing Initial PIN Code The initial PIN code of the code calculator is a 5 digit combination stated in the envelope received at the Bank When using the code calculator for the first time the user should chang
4. Code Calculator DIGIPASS User Manual RIGENSIS BANK The code calculator DIGIPASS is an electronic device for generating digital codes The code calculator DIGIPASS is required for obtaining information and managing your account via remote account management systems Internet Banking and Phone banking managing your account via fax DIGIPASS generates two types of codes access codes and transaction confirmation codes DIGIPASS is protected by a PIN code Please note that the new PIN code that you will generate when activating the DIGIPASS device is strictly confidential information that is available to you only Take precautions to prevent disclosure of this information to third parties Please take your time to study this manual carefully Remember that the device can be blocked by unauthorised actions If you have any questions regarding operations of the device please turn to the Bank for assistance In case of loss theft or damage of the device please turn to the Bank immediately to block the device Content Section 1 General Information Page 2 Section 2 Changing PIN Code Page 2 Section 3 Generating Codes for Internet Banking System Page 3 Section 4 Generating Codes for Obtaining Information and for Concluding p age 4 Transactions by Phone Section 5 Generating Codes for Work via Fax Page 5 Section 6 Frequently Asked Questions Page 7 Annex No
5. code becomes invalid in approximately 30 seconds RIGENSIS BANK 3 2 Generating Access Code for Payment and Application Confirmation User s Actions Message on Code Calculator Display Press the ON OFF button symbol 4 PIN Enter the PIN code APPLI APPLI 2 Press 27 y yj a aaaa a JLL XXXXXXXX Enter the Code from the screen suggested by the Internet Banking an 8 digit code is generated to confirm the payment Enter the generated Code in the respective field on the Internet Banking screen to confirm the payment Press the ON OFF button symbol 4 to turn the code calculator off Attention The same access code cannot be used twice The generated code becomes invalid in approximately 30 seconds 4 Generating Codes for Obtaining Information and for Concluding Transactions by Phone To obtain financial and confidential information and to conclude transactions over the telephone the Bank employee asks the customer to name the following parameters 1 the customer code the customer code consists of six digits that are a part of the account number Example if the account number is LV25RGNS4300123400010 the customer code would be 001234 2 the DIGIPASS device s number the number is available on backside of the device 3 acode generated using the DIGIPASS device which is created as follows User s Actions Message on Co
6. de Calculator Display Notes Press the ON OFF button a symbol 4 PIN 2 Enter the PIN code APPLI An 8 digit code is 3 Press 1 XXXXXXXX generated and it should be named to the Bank employee RIGENSIS BANK 5 Generating Codes for Work via Fax The code calculator DIGIPASS allows signing payment orders and sending them to the Bank by fax To do this it is necessary to fill in the payment order template that is available on the Bank s website www rigensisbank com to generate a code and to enter it in the payment order Then the payment order should be sent to the Bank to the fax number 371 673 333 03 5 1 Generating Code for Payment Order User s Actions Message on Code Calculator Display Notes Press the ON OFF button i symbol 4 PIN 2 Enter the PIN code APPLI 3 Press 3 1 Enter the payment amount 4 Press and hold the 4 button The payment amount without until proceeding to the next decimals stage Enter the currency code press l P See leh a pene The currency code is a 3 digit Recall bie the button until a combination see Annex No 1 proceeding to the next stage The last eight digits of the account number excluding all other ses ae symbols 6 aes a eah penstgiary 4 Example if the account number is APSS ee LV25HABA4300123400A10 the modified account number would be
7. e the initial PIN code with their own created 5 digit PIN code User s Actions Pale eeeloes Turn the code calculator on symbol 4 PIN Enter the current PIN code NEW PIN Enter a 5 digit PIN code PIN CONF Repeat the new PIN code NEW PIN CONF and APPLI Attention The new PIN code should be memorised For security reasons it is not recommended to write it down RIGENSIS BANK 2 2 Changing Current PIN Code Message on Code USErS AclgNS Calculator Display Turn the code calculator on symbol 4 PIN Enter the current PIN code and hold the APLLI ON OFF button symbol 4 pressed for 2 seconds NEW PIN Enter a new PIN code PIN CONF Repeat the new PIN code NEW PIN CONF Attention The new PIN code should be memorised For security reasons it is not recommended to write it down 3 Generating Codes for Internet Banking System 3 1 Generating Access Code for Logging to Internet Banking System s Message on Code Usar SAGON Calculator Display Press the ON OFF button symbol 4 PIN Enter the PIN code APPLI APPLI 1 Press 1 An 8 digit code is generated Enter the Code in the respective field on the Internet Banking screen to log in the system Press the ON OFF button symbol 4 to turn the code calculator off Attention The same access code cannot be used twice The generated
8. u will be issued a new code calculator at the Bank NB The code calculator must not be open and you must not replace the battery yourself What do do if the code calculator has been lost In this case you should notify the Bank of the loss by calling the number 371 675 555 51 or by visiting the Bank in person RIGENSIS BANK Annex No 1 to the Rigensis Bank AS Code Calculator DIGIPASS User Manual Currency Codes AUD Australian dollar O36 LTL Lithuanian litas BYR Belarus rouble 112fLVL Latvian las CAD Canadian dola 124 NOK Norwegian krone CHF Swiss fran 756 PIN Polish zy DKK Danish krone 280 SEK Swedish krona 752 GBP Pound stering 826USD US dollar 840
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