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1. nnnnn renes tnn enne 18 Table 2 3 Network Configuration Parameters nennen nne 20 Table 2 4 VLAN Configuration Parameters sesssssssssssssesseeeeee eene eene 22 Table 2 5 System Configuration Parameters 2044240444404nnnnennnnnnnnnensnnnnnnennnnnnnnennnnnnnnensnnnnnnnennnnnnnnnennnnnnnnen san 24 Table 2 6 Codec Methods Supported by 25 Table 2 7 SIP Configuration Parameters sse eene nennen 26 Table 2 8 Parameters eR ERE v EE ee 27 Table 2 9 MGCP Configuration Parameters sssssssssssssssseeeeeeeene nennen enne 29 Table 2 10 Fax Configuration Parameters nennen nene nennt nennt rsen sensn nennt sinn neni 31 Table 2 11 Configuration Parameters of Phone Number 33 Table 2 12 Subscriber Line Features Configuration Parameters 34 Table 2 13 Subscriber Line Characteristics Configuration Parameter 38 Table 2 14 Configuration Parameters of Phone 41 Table 2 15 Configuration Parameters of Trunk
2. 42 Table 2 16 Trunk Characteristics Configuration Parameter 45 Table 2 17 Description or Digit Map 2 2 22 22 ma ae kai ve cete debe pare deed 47 Table 2 18 Routing Table FOrtrat recede ei aa 50 Table 2 19 Number TransfOrimatiOris ee Re Rene 50 Table 2 20 Routing Destination Aussehen ee 52 Table 2 21 NAT Configuration Parameters 54 Table 2 22 Remote Management Configuration Parameters sessi 55 Table 2 23 SNMP Configuration nnne nnne nennen rennes 56 Table 2 24 TR069 Configuration Parameters ssssssssssssssssseeeeeenene nennen enne nennen nennen rentrer ennemis 57 Table 2 25 Security Configuration Parameters c ccccccscceessseeeeeeeeeeecneeeeesneeesecaeeeeseeeeesseaeeesecaeeeesenseeesseneeesssaeees 58 Table 2 26 Media Stream Configuration Parameter 60 Table 2 27 SIP Related Configuration 62 Table 2 28 RADIUS Configuration tenente nnne 64 Table 2 29 Encryption Configuration Parameters
3. ssssssseesesneeneennenennneen nennen nennen rennen enne nnns 64 Figure 2 36 Encryption Configuration Interface 65 Figure 2 37 Greeting edant atre tiii e CEU EE t eed rug 66 Figure 2 38 Call Progress Tone Configuration 67 Figure 2 39 Feature Codes Configuration Interface nnne nennen nennen nens 68 Figure 2 40 Clock Service Interface nennen nennen nnne nn res ente nn rese nnn nennen enne rens 71 Figure 2 41 Call Status Interface a en Benin 73 Figure 2 42 Interface of Call history on nn res entente ennt s nnne nre 73 Figure 2 43 Interface of Call 74 New Rock Technologies Inc 5 Figure 2 44 SIP Message Count Interface nennen nennen nennen neret nennen enne 74 Figure 2 45 System Status Interface 322er 75 Figure 2 46 Call Message Interface ssssssssssssseseseseeeeeeneee nenne ipe etre nnns 76 Figure 2 47 Interface of System Startup nre ennt rens 77 Fig re 2 48 Manage Eog Interface ren tede ii 77 Fig re 2 49 Log Savirig Interface cd oot Rr Reel 78 Figure 2 50 Path Saving Irit rface o Reo e R
4. Indicator Status Description Green Flashing The device is starting PWR green Steady green The device is running Off The device is powered off or a power supply fault occurs The WAN interface does not acquire the IP address Possibly the Sedyo WaN interface is 5 cable the WAN interface address fails to be acquired by using DHCP the IP addresses are conflicted and the PPPoE dialing fails Red flashing The device is starting or the Kupdate is upgrading STU Steady green Registration is successful red green Blinking alternatively between red and Registration failed green Green flashing Calling Off Registration has not started WAN Steady green A WAN connection is established without any service flow Green flashing A WAN connection is established with service flow reen a Off WAN interface is disconnected PC Steady green A link is connected without any service flow Green flashing A service flow is being transmitted green Off A link is not connected Steady green Off hook or call established FXS FXO LT f Green flashing Ringing on incoming call green Am Off The port is in idle status 1 3 2 MX8A The MX8A adopts a compact metal structural design It can be placed on a desk or installed in a standard communications cabinet and provides eight analog ports MX8A supports the following types of configuration New Rock Tec
5. 41 Figure 2 21 Trunk Line Features Configuration Interface 42 Figure 2 22 Trunk Batch Configuration Interface sse enne 44 Figure 2 23 Trunk Characteristics Configuration Interface nennen 45 Figure 2 24 Configuration Interface for Digit map 47 Figure 2 25 Routing Table Configuration Interface 49 Figure 2 26 IP Table Configuration Interface sssessssseseseseeneeenenenneen nn nennen nnne 53 Figure 2 27 Interface of system advanced configuration 54 Figure 2 28 Interface of system advanced configuration Remote management 55 Figure 2 29 SNMP configuration interface essen nennen nennen nennt enne 56 Figure 2 30 TR069 configuration 57 Figure 2 31 Security configuration interface 58 Figure 2 32 White List Configuration Interface 59 Figure 2 33 Media Stream Configuration Interface sess 59 Figure 2 34 SIP Related Configuration Interface 61 Figure 2 35 RADIUS Configuration Interface
6. 2 Figure 3 64 A Data Packet Carrying a Corresponding VLAN Tag in the Single VLAN Mode 2 Figure 3 65 Configuring Voice VLAN to Work in Mode 1 nennen nnne 3 Figure 3 66 Configuring Voice VLAN to Work in Mode 2 4 Figure 3 67 Configuring Management VLAN ssessssessseseeeeeeeeeeen nennen nennen nennt nnne nennt reset nnn 4 Fig re 3 68 Network iit o E e Sr Pot a e 5 Figure 3 69 Configuring Multi service VLAN esseseseeeeeeeennenennnen nennen nennen 6 Figure 3 70 IP Addresses of the Device in Multi service VLAN 6 Figure 3 71 SIP Data Packet Carrying VLAN Tag of the Voice VLAN in the Multi service VLAN Mode 7 Figure 3 72 RTP Data Packet Carrying VLAN Tag of the Voice VLAN in the Multi service VLAN Mode 7 Figure 3 73 RTP Data Packet Carrying VLAN Tag of the Management VLAN in the Multi service VLAN Mode 7 Fig re 3 74 System Composition 8 Figure 3 75 Procedure of handling LLDP message carrying a VLAN ID s e 9 Figure 3 76 Procedure of handling the LLDP message with no VLAN ID 9 Fig re 3 77 LLDP Message i eee ete eee BI e dee 10 Figure 3
7. 65 Table 2 30 Greeting Configuration Parameters 66 Table 2 31 Call Progress Tone Configuration Parameters 67 Table 2 32 Feature Codes Configuration Parameter 68 Table 2 33 Clock Service Parameters tenen nnn 72 New Rock Technologies Inc 7 Table 2 34 System Status Parameters Table 2 35 Log Management Configuration Parameters HX4E MX8A Series Voice Gateway User Manual New Rock Technologies Inc 9 HX4E MX8A Series Voice Gateway User Manual 1 Overview 1 1 Product Introduction MX8A and HX4E Series intelligent VoIP Gateways MX Gateways are designed to bridge the traditional telecom terminal device into IP networks through SIP or MGCP protocols The main applications include e Forcarriers and value added service providers to provide telephone fax and voice band data services to subscribers using IP access methods such as FTTB HFC and ADSL e Used to bridge the traditional telecom terminal equipment such as PBXs to the VoIP core networks of carriers e Connected with an enterprise PBX to provide IP based voice private network solutions for institutions enterprises and schools e
8. From SDP media connection obtain the IP address from SDP Media Description 2 7 7 SIP Related Configuration SIP messages consist of request message and response message Both include a SIP message header field and SIP message body field The SIP message header mainly describes the message sender and receiver SIP message body mainly describes the specific implementation method of the dialog Message of request the SIP message sent by a client to the server for the purpose of activating the given operation including INVITE ACK BYE CANCEL OPTION and UPDATE etc Message of response the SIP message sent by a server to the client as response to the request including 2xx 3xx 4 5xx and 6xx responses Message header Call ID Parameter line Via From To Contact Csq Content length Max forward Content type White Space and SDP etc MX gateways provide good flexibility in content setting in order to improve compatibility with the SIP register server After login click the label of Advanced SIP to open this interface 60 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Figure 2 34 SIP Related Configuration Interface Advanced System Security White list Media stream SIP RADIUS Encryption Greeting Tones Feature codes System time SIP MWI subscription 86400 s Range 60 172800 Default 86400 PRACK Session timer Request Response message configuration Por
9. C3 ftp Server Folder My Computer Make New Folder Step 4 The user may review the log from the server 2 10 Tools 2 10 1 Change Password After login click Tools to open this interface Only administrator is entitled to change the password of 78 www newrocktech com HX4E MX8A Series Voice Gateway User Manual login For changing administrator password it s required to enter new password into Old password New password field and Repeat new password field and then click Save The password being used by the operator will not be displayed which could be changed by the administrator at any time The administrator is allowed to change the operator s password by entering the new password into Operator password New password Figure 2 51 Password Change Interface Tools Change password Configuration maintenance Software upgrade Restore factory settings capture Ethereal capture Network diagnosis Administrator password Old password New password Repeat new password Save Operator password New password Repeat new password 2 10 2 Configuration Management After login click Tools gt Import data to open this interface The download procedure is similar to the download procedure of log files The steps for importing configuration files are the same as the Upgrade The steps for exporting configuration files are the same as the steps for Log Download Figure 2 52 Configuration Manag
10. CODEC Designate the use of a codec such as PCMU 20 16 where PCMU denotes G 711 20 denotes RTP packet interval of 20 milliseconds and 16 denotes echo cancellation with 16 milliseconds window PCMU 20 0 should be used if echo cancellation is not required to activate Example IP 6120 CODEC PCMU 20 16 PCMU 20 16 codec will be applied to calls from IP with called party number starting with 6120 RELAY Insert prefix of called party number when calling out The inserted prefix number follows behind RELAY Example IP 010 RELAY 17909 For calls from IP with called party number starting with 010 digit stream 17909 will be outpulsed before the original called party number is sent out Example IP 010 RELAY 17909 For a call from the IP end with the called number starting with 010 before the call is made 17909 is automatically dialed first and three seconds later the called number is dialed One comma represents one second New Rock Technologies Inc 51 User Manual HX4E MX8A Series Voice Gateway Table 2 20 Routing Destination Destination Description and Example ROUTE NONE Calling barring also known as blacklist Example IP CPN 1 3 5 ROUTE NONE Bar all calls from IP of which the calling numbers start with 1 3 4 and 5 ROUTE FXS Route a call to FXS ports Example 1 IP 800 0 3 ROUTE FXS 1 2 Select a port in sequential order Example 2 IP 800 0 3 ROUTE FXSI Point this call
11. For more information see the Recording Agent User Guide in http www newrocktech com ViewProduct_E asp id 64 Set this parameter to the IP address of the server Note The recording function needs to be enabled for the subscriber line NAT traversal Gateways support several mechanisms for NAT traversal Usually static NAT is used when a fixed public IP address is available It s necessary to perform port mapping or DMZ function on router when choosing dynamic or static NAT 54 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Name Description Refresh period The refresh time must be filled in here when choosing dynamic NAT or STUN traversal Refresh time interval shall be determined by giving consideration to the NAT refresh time of the LAN router where the gateway is located Gateway s NAT holding function and STUN function will carry out periodic operation according to this parameter With seconds as its unit default value of 60 seconds SDP Address NAT IP Address apply NAT public address into the transmitted SDP Local IP Address apply the gateway s IP address into the transmitted SDP Note The parameter NAT IP Address should come into effect only on condition that gateway successfully obtained NAT public address 2 7 2 Auto Provision After login click the label of Advanced System to open this interface For specific configurations see http website newrocktech co
12. Call status Call history on FXS Gall history on FXO SIP message count Short call holding time 0 00 00 00 FXO 7 0 0 0 0 00 00 00 0 0 0 0 00 00 00 8 0 0 0 0 00 00 00 0 0 0 0 00 00 00 2 8 4 51 Message Count After login click Call Status gt SIP message count to open this interface Figure 2 44 SIP Message Count Interface Call Status Call status Call history on FXS Call history on FXO SIP message count Request REGISTER INVITE ACK BYE CANCEL INFO Other Send 0 0 0 0 0 0 0 Resend 0 0 0 0 0 0 0 Receive 0 0 0 0 0 0 0 Multiple receive 0 0 0 0 0 0 0 Response 302 Moved 487 Request 200 OK 100 Trying 180 Ringing 183 Session progress 486 Busy here temporarily terminated Send 0 0 0 0 0 0 0 Receive 0 0 0 0 0 0 0 Other 1xx Provisional 2xx Success 3xx Redirection 4 Client error 5xx Server error 6xx Global failure Send 0 0 0 0 0 0 Receive 0 0 0 0 0 0 2 9 Logs 2 9 1 System Status Critical runtime information of gateways can be obtained in this interface including e The information about login interface including IP address and permissions of the user e SIP registration status e Call related signaling and media RTP information After login click the label of Logs System Status to open this interface 74 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Figure 2 45 System Status Interface
13. e GMT 08 00 Tijuana e GMT 06 00 Denver GMT 06 00 Mexico City GMT 05 00 Indianapolis e GMT 04 00 Glace Bay e GMT 04 00 South Georgia e GMT 03 30 Newfoundland e GMT 03 00 Buenos Aires e GMT 02 00 Cape Verde e GMT London e GMT 01 00 Amsterdam e GMT 02 00 Cairo e GMT 02 00 Israel e GMT 02 00 Zimbabwe e GMT 03 00 Moscow e GMT 03 30 Teheran e GMT 04 00 Muscat e GMT 04 00 United Arab Emirates e 04 30 Kabul e GMT 05 30 Calcutta e GMT 05 00 Karachi e GMT 06 00 Almaty e GMT 07 00 Bangkok e GMT 07 00 Indonesia e GMT 08 00 Beijing e GMT 08 00 Taipei e GMT 08 00 Singapore e GMT 08 00 Malaysia e GMT 09 00 Tokyo e GMT 10 00 Canberra e GMT 10 00 Adelaide e GMT 11 00 Magadan GMT 12 00 Auckland Current time Display current time for the device Click Clock calibration to calibrate the time System time sync Set the synchronization period of the time It is 120 minutes by default interval 72 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Name Description Primary time server Enter the IP address of preferred time server here It has no default value Secondary time server Enter the IP address of Secondary time server here It has no default value 2 8 Status 2 8 1 Call Status After login click Call Status gt Call Status to open this interface Figure 2 41 Call
14. 1 9 xxxxxx 80 1 9 xxxxx 800 4 1 9 xxxxxx 40 1 9 xxxxx 400xxxxxxx TH 48 www newrocktech com HX4E MX8A Series Voice Gateway User Manual 2 6 2 Routing Table After login click Routing gt Routing Table tab to open the configuration interface Figure 2 25 Routing Table Configuration Interface Routing Digit map Routing table IP table Click 9 open the illustrative interface for routing configuration The routing table with a capacity of 500 rules provides two functions including number transformation and call routing assignment The device will match a rule from top to bottom Shortest matching rule is performed for number Rules must be filled out without any blank at the beginning of each line otherwise the data can t be validated even if the system prompts successful submittal Therouting table is empty by default The gateways will point a call to the SIP proxy server when there is no matched rule for the call The format of number transformation is Source Number Transformation Method Take FXS 021 REMOVE 3 as an example It indicates that for a call from the FXS port on a subscriber line the first three digits area code 021 is removed from the called number Where FXS 15 source 021 is number and REMOVE 3 indicates the method of number transformation The format of routing rules is Source Number ROUTE Routing
15. 11 Call Progress Tone Plan rite een 66 2 7 12 Feature CodeS e Hin 68 2 713 GloGk Service ob ae RURSUS RR Be E Ee futs 70 2 8 518115 2 5 2 2 22 EUREN 73 2 6 1 Gall Statls 5 i nene a te m v de ete i ve dd end 73 2 8 2 Call History Orr FXS ananena a e e a e Inner tede ie ee dtd 73 2 8 3 Call History ori FXO tte Lee LER WE Lee eee decl ti ee be tide need 73 2 4 4 51 5584 0 iit ene aea ceo i de Ere iR ERES D pe ere the SURG ar edge 74 2 9 E09gS 225 entend eain ied 2001 10222232 24220 1222202 ME 74 2 9 1 5 816 5 5 e tti Ce ERE d E Rinne 74 2 9 2 Gall MESSE Up Ota Da ed ee ee 76 2 9 3 Startup ori iet ce EE e ERU COUR E DUREE ED ee 76 2 9 4 Manage eei e a e eite epu eeu dieitur 77 78 2 10 1 Change e LC te E ede eL ete d ed 78 2 10 2 Configuration Management ssssssssssseeeeeeneene nennen nnne nnne n nnne nn innen enn nnn 79 2 10 93 Upgrade dee UR dete LI ee 79 2 10 4 Restore Factory Settings 2 deed tene t oe e ted pet 81 2 10 5 Capture Recordings on the Portista nnne nnn 81 2 10 6 Ethereal Capture defe ie node near 82 2 10 7 Network DIAQMOSIS 5 212225 Mal oe uerb De 82 2 14 Product Inforrmiation tidie etre d ote a dete d Lee te LER ie 83 2 1
16. 5 s Range 2 60 Default 5 Complete entry timer 2 s Range 1 10 Default 2 Codec PCMU 20 G729A 20 PCMU 20 PCMA 20 Hook flash handle Internal M transmission method RFC 2833 2833 payload type 101 Range 96 to 127 Default 101 consistent with the opposite end such as softswitch platform tone duration 100 ms Range 50 150 Default 100 interdigit pause 100 ms Range 50 150 Default 100 Min DTMF detection duration 2 48 ms The range must be 32 to 96 in multiples of 16 detection duration increment 16 E against talk off Save Table 2 5 System Configuration Parameters Name Description First digit timer If a subscriber does not dial any digit within the specified time by this parameter after off hook the gateways will prompt to hang up with a busy tone The value must be an integer and decimal points are not allowed Unit Seconds Default value 15 seconds Interdigit timer The maximum time interval to dial the next digit After timeout the gateways will call out with the collected number The value must be an integer and decimal points are not allowed Unit Seconds Default value 5 seconds Complete entry timer The value must be an integer and decimal points are not allowed Unit second Default value 2 seconds This parameter is used with the x T rule set in dialing rules For example there is 021 T in the dialing r
17. 78 Adding a VLAN ID to the message to be 10 HX4E MX8A Series Voice Gateway User Manual Contents of Table Table 1 1 MX8A and HX4E Series Gateway Hardware Specifications essen 10 Table 1 2 Configuration Combination of HX4E sssssssssssssssssesseseeeee rennen enne nennen nennt enne nennen 12 Table 1 3 Description of HX4E Front eene 12 Table 1 4 Description of HX4E Back 13 Table 1 5 Indicator Status OfFHXAE 2 2 8 enable miele 13 Table 1 6 Configuration Combination of MX8A ccccccscceeesneeeeeeeeeeeeeeaeeeesaeeeeceaeeeeseeeeessaeesscsaeeeessneeeesseeeesseaeess 14 Table 1 7 Voice Interface Cards Supported by the sssssssssseseeenennnee nennen nennen nere 14 Table 1 8 Description of MX8A Front Panel sse nene neret nnne nnne nennen nnns 14 Table 1 9 Description of MX8A 15 Table 1 10 Indicator Status of MX8A a 15 Table 2 1 Default IP Address of Gateway 17 Table 2 2 Default Passwords of Gateway
18. Automatic Configuration HX4E MX8A Series Voice Gateway 3 2 1 Handling Process for Automatically Enabling VLAN Figure 3 74 System Composition Switch PEN DHCP SIPTFIP FIPHTIP Device 10 200 New Rock IP phone The process consists of the following steps Server group DHCP SIPTFIP FIP HTIP The device periodically sends an LLDP message to notify the switch the device information The sending interval is modifiable on the GUI interface See Table 2 4 At the same time the device receives an LLDP message from the switch and parses VLAN ID Priority and DSCP fields e Ifthe message carries a VLAN ID the device enables the VLAN adds VLAN information to the next messages to be sent and obtains network information such as an IP address via DHCP If the VLAN is also manually enabled on the GUI interface its VLAN information will be replaced by the information that the device has obtained from the LLDP message Ifthe message does not carry a VLAN ID the device checks whether the VLAN is manually enabled If the VLAN is manually enabled the device uses the VLAN information configured manually otherwise the device enters the non VLAN communication status Handling Procedure When the LLDP Message Carries a VLAN ID The device detects whether the LLDP message carries a VLAN ID upon startup only Once a VLAN ID is detected the device enables the VLAN adds VLAN information to the next messages to be se
19. Destination Take IP 800 0 1 ROUTE FXO 1 2 as an example It means that calls from IP with called number prefix 8000 or 8001 are routed to FXO port in a sequential order Namely FXO Port 2 is selected when FXO Port 1 is busy and so on New Rock Technologies Inc 49 User Manual HX4E MX8A Series Voice Gateway For details of Source and Number see Table 2 18 For details of Number Transformation and Routing Destination see Table 2 19 and Table 2 20 respectively Table 2 18 Routing Table Format Name Description Source There are three types of source IP FXS Phone fax and FXO Line The IP indicates any IP addresses IP xxx xxx xxx xxx indicates a specific address IP XXX XXX XXX XXX port indicates an specific IP address and a specific port number The FXS or indicates any FXS or port FXS1 FXO2 FXS 1 2 or similar indicates a specific port Number a called party number with the form of number It could be a calling party number with the form of CPN number The number may be denoted with digit 0 9 4 etc and uses the same regular expression as that of dialing rules Here are examples of the form of number Designate a specific number eg 114 or 61202700 Designate a number matching a prefix such as 61xxxxxx Specify a number scope For example 268 0 1 3 9 specifies any 4 digit number starting with 268 and followed by a digit between 0 1 3 9 Number m
20. Logs System status Call message System startup Manage log Login User Info gt gt gt gt gt 1 192 168 2 2171 SIP Registration Info gt gt gt gt gt not enabled Latest Call Info gt gt gt gt gt empty Call Context Info gt gt gt gt gt empty Context Info gt gt gt gt gt empty Table 2 34 System Status Parameters Name Description Login User Info Show the IP address and permissions of the login user The numbers following the IP address show the online permission level of the user 1 administrator 2 operator 3 viewer The viewer can only read the configuration When more than one administrator logs in at the same time the first login s permission level is 1 others are 3 also when more than one operator logs in at the same time the first one s permission 18 2 others are 3 SIP Registration Show registration status Info Not enabled the registration server s address is not entered yet Latest response the latest response message for the registration 200 means registered successfully No response no response from registration server The cause may contribute to 1 incorrect address for the registration server 2 IP network fault or 3 the registration server is not reachable Latest Call Info Show the latest call New Rock Technologies Inc 75 User Manual HX4E MX8A Series Voice Gateway
21. MX8A Series Voice Gateway Name Description Server Set the IP address and port number of session border proxy server The character of must be used between IP address and port number Server address could be set into IP address or domain name When a domain name is used it is required to configure DNS server on the Basic Network page Example 201 30 170 38 1020 or sbc com 1020 Signaling port Signaling port assignment of the gateway the default value is 4660 Signaling port number may be set at will but cannot conflict with other ports of equipment 2 7 10 Greeting After login choose Advanced Greeting to open the audio files interface Figure 2 37 Greeting Interface Advanced Call LS Encryption Greeting Tores Feature code econd stage dialing corfigura Secondary dialtone wekome Browse No file selected PLbload Clete RBT name must be fring CRBT 1 fring1 Browse No file selected 41044 Dete CRBT 2 finga Browse No selected tuad RBT3 Browse No selected tidad Browse No selected fuod Wote RBT Browse No file selected thoad Ote CRBT 6 Browse No file selected 49 04 Wote CRBT 7 Browse No file selected 411044 8 Browse selected Table 2 30 Greeting Configuration Parameters Name Description Second Stage Click Browse and then select the local audio fil
22. Per gateway authentication and register per gateway e Per line GW auth Enable registration per line Use the number configuration per line Use the global account and password in authentication User name Configure the user name as part of the account for registration It has no default value Note If Per gateway or Per line GW Auth is selected for Registrar mode the user name must be entered here If per line is selected the user name should be set on Line gt Feature page Refer to 2 4 2 Subscriber Line Features Registrar Password as part of account information is used for authentication by platform It has no password default value It is formed with either numbers or characters and case sensitive Note If Per gateway or Per Line GW Auth is selected for Registrar mode the password must be entered here If Per line is selected the password should be set on Line gt Feature page Refer to 2 4 2 Subscriber Line Features Registration Valid time of SIP re registration in seconds Its default value is 600 expiration 2 3 6 High Availability After login click Basic gt SIP tab to open the configuration interface For details see http website newrocktech com Files High 20A vailability 20Configuration 20Guide pdf Figure 2 13 High Availability Configuration Interface High availability Mode Primary Standby Md Backup SIP proxy Primary server heartbeat detection Table 2 8 Par
23. Status Interface Call Status Call status Call history on FXS Call history on FXO SIP message count Connected 0 Idle 8 In progress 0 Other 0 Phone No Line ID Number Register status Line Status Call Status Duration In Out Answered Operation Other End FXS 1 8000 Server not response Idle Idle 0 0 FXS 2 8001 Server not response Idle Idle 0 0 FXO 3 8002 Server not response Disconnected Idle 0 0 FXO 4 8003 Server not response Disconnected Idle 0 0 FXS 5 8004 Server not response Idle Idle 0 0 FXS 6 8005 Server not response Idle Idle 0 0 FXO 7 8006 Server not response Disconnected Idle 0 0 FXO 8 8007 Server response Disconnected Idle 0 0 2 8 2 Call History on FXS After login click Call Status gt Call history on FXS to open this interface Figure 2 42 Interface of Call history on FXS Call status Call history on FXS Call Status Call history on FXO SIP message count Short call holding time 0 Inbound calls from IP to FXS Outbound calls from FXS to IP Short call Failure 00 00 00 0 FXS 2 0 0 00 00 00 FXS 5 00 00 00 0 0 00 00 00 FXS 6 0 0 0 00 00 00 0 0 00 00 00 2 8 3 Call History After login click the label of Call Status gt Call history on to open this interface New Rock Technologies Inc 73 User Manual HX4E MX8A Series Voice Gateway Figure 2 43 Interface of Call on FXO Call Status
24. Telnet amp SSH Telnet If this parameter is selected the Telnet service is enabled to allow a terminal to log in iid to the device through Telnet SSH If this parameter is selected the SSH service is enabled to allow a terminal to log in to the device through SSH Specify the password for logging in to the device through Telnet or SSH Password If both the Telnet and SSH services are enabled the password will be shared The password consists of 6 to 20 characters letters digits or and is case sensitive Repeat password Re enter the specified password PING Block The device is forbidden to respond to a Ping message Unblock The device is allowed to respond to a Ping message Web service Port This parameter specifies the number of a HTTP port used for accessing the Web management interface of the device It is 80 by default If the gateway is placed in a public network environment you should disable the Telnet function to prevent hacker attacks 2 7 5 White list for Accessing Web and Telnet The white list is used to specify the IP addresses from which access to the device through Web or Telnet 58 www newrocktech com HX4E MX8A Series Voice Gateway User Manual are allowed After login choose Advanced White list to open the white list configuration interface Figure 2 32 White List Configuration Interface Advanced System Security White list Media stream SIP
25. VLAN tag of the management service and specify network information such as IP address Figure 3 67 Configuring Management VLAN Management VLAN VLAN tag VLAN QoS IP address assignment IP address Netmask Gateway IP address 200 0 Best effort DHCP 192 170 2 218 255 255 0 0 192 170 1 1 Save www newrocktech com HX4E MX8A Series Voice Gateway User Manual Example of Multi service VLAN Figure 3 68 shows the network environment The ports for connecting the switch and HX4 are added to VLAN 200 and VLAN 300 The port for connecting the switch and SIP server is added to VLAN 300 The ports for connecting the switch to the PC used for managing HX4 TR069 server and SNMP server are added to VLAN 200 Figure 3 68 Network environment Switch AN 7 VLAN 200 VLAN 300 Device 3 SNMP server 1 Configure multi service VLAN on the HX4 device the voice VLAN uses mode 1 the VLAN tag is 300 the VLAN tag of the management VLAN is 200 and the IP address is obtained from the corresponding VLAN network using DHCP As shown in Figure 3 69 www newrocktech com 5 User Manual Figure 3 69 Configuring Multi service VLAN VLAN 2 Restart the device for the VLAN to take effect HX4E MX8A Series Voice Gateway Activate On O off Mode O Single VLAN Multi service VLAN Voice VLAN Mode 1 vi VLAN tag 300 VLAN QoS 0 Best effort vi IP address assignment DHCP vi IP addr
26. obtained by DHCP It has no default value Default gateway The IP address of LAN gateway When the gateways obtain an IP address through DHCP the system will display the LAN gateway address automatically obtained through DHCP It has no default value Obtain DNS When the connection mode is DHCP or the device uses the automatically server address obtained IP address of the DNS server automatically Use the following Use the DNS server addresses specified manually DNS server address 20 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Name Description Primary DNS If Use the following DNS server address is selected the network IP address of the Server Primary DNS server must be entered and there is no default value Secondary DNS If Use the following DNS server address is selected the network IP address of the Server Secondary DNS server can be entered and there is no default value STUN The device periodically sends a STUN request to the STUN server to obtain the public IP address for the front end router It is disabled by default Server IP address Name Set the IP address or domain name of the STUN server The factory default STUN server is the New Rock STUN server Server port Set the port of STUN server It is 3478 by default Session interval The interval at which the device sends a STUN request ranges from 30 to 3600 seconds Ope
27. primary standby or load balancing mode e Support auto provision e Support security settings such as whitelists e Message waiting indications MWI with high voltage FSK or reversed polarity e Support SSH e Support Ping blocking e Support IMS e Modular FXS FXO interface cards for MX8A New Rock Technologies Inc 11 User Manual HX4E MX8A Series Voice Gateway 1 3 Equipment Structure 1 3 1 HX4E The HX4E adopts a compact plastic structural design and can be placed on a desk It provides either two or four 5 ports The HX4E supports the following models Table 1 2 Configuration Combination of HX4E Models Number of FXS Ports Number of FXO Ports 402 2 0 420 0 2 422 9 2 412 2 1 440 0 4 404 4 0 Figure 1 1 HX4E Front Panel Table 1 3 Description of HX4E Front Panel No Description PWR Power Indicator WAN Indicator of WAN interface PC Indicator of PC interface FXO FXS Indicator of FXS port or port Figure 1 2 HX4E Back Panel una nen ee ne FXO2 FXO1 FXS2 FXS1 12 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Table 1 4 Description of HX4E Back Panel No Description PWR Power interface 12 VDC input WAN 10 100 M Ethernet Interface RJ45 PC 10 100 M Ethernet Interface RJ45 FXO FXS FXS port or port Table 1 5 Indicator Status of HX4E
28. s is 223 2 en areas 37 reds HEU n 40 2 5 1 Phone N tmbet eve e eere y lan pee a Ev a d de ve T Ud e Ea de 40 2 5 2 Ir nk Features na nee 41 2 5 3 Trunk Batch Unavailable in the HX4E 43 Tr nk Gharacteristies 2 2 2 a 44 2 6 Er green 47 2 6 Digit Maps 47 26 2 Ro ting Table nie HE een bee seine 49 2 6 3 Examples ot Routing R les iia a n cede HE tege epa Pet ie Ec 52 New Rock Technologies Inc 3 2 6 4 1 CE 53 2 7 Advanced ieu EDU Bee ESI 54 2 7 1 5 86 cepe eL e ne ea ee E aS 54 2 7 2 Auto Provision sa as Eti EE D ER RE ERR ERE E XAR RENE 55 2 7 3 Management System Typi risene anie e aaraa aiaa E a Eie entren nnne in 56 2 7 4 Security Configuration in tec re v eee aa i eed 57 2 7 5 White list for Accessing Web and 58 2 7 6 M dia Streamer near nie 59 2 7 S P Related ec io eid e aO e SD e rite ne EO 60 2 7 8 RADIUS Unavailable on the HXAE sssssssssseeeeeneenneeneee 63 2 9 Encryption 64 27 10 Greeting DE ee ERE e ERU tede ad Ee ese 66 2 7
29. subscriber line FXS n corresponds to the Line gt FXS phone Number ID Blind call transfer Function key of blind call transfer with default of 38 User operation during the call tap the phone hook switch or press button dial 38 dial the called number and then hang up Audit CRBT The function key for listening to the color ring with default of 88 User operation off hook press 88 input color ring number During listening you can press a two digit CRBT index to change to another CRBT file Three way calling The default value is 79 2 7 13 Clock Service After login click the label of Advanced gt System time to open this interface 70 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Figure 2 40 Clock Service Interface Advanced System Security White list Media stream SIP RADIUS Encryption Greeting Tones Feature codes System time Time zone GMT 08 00 China Coast Hong Kong M Current time 1970 01 01 16 15 23 0 Time synchronization System time sync interval 120 min Primary time server 198 60 22 240 Secondary time server 133 100 9 2 New Rock Technologies Inc 71 User Manual HX4E MX8A Series Voice Gateway Table 2 33 Clock Service Parameters Name Description Time Zone Select a time zone and the parameter values include e GMT 11 00 Midway Island e GMT 10 00 Honolulu Hawaii e GMT 09 00 Anchorage Alaska
30. to the next available server in sequence based on the SIP server list Load balancing SIP proxy server setting A maximum of five SIP servers can be added OPTIONS request period The interval between receiving the response 200 from the SIP server to the previous OPTIONS and sending the next OPTIONS OPTIONS request The period since the sending of the last OPTIONS with no response by the SIP timeout server REGISTER request The period of time from the sending of the first REGISTER with no response timeout by the previous SIP server to the sending of REGISTER to the next SIP server 2 3 7 MGCP The gateways use SIP protocol by default When the gateways need to interface with MGCP protocol based softswitch platform set the relevant parameters here After login click Basic gt MGCP tab to open the configuration interface www newrocktech com HX4E MX8A Series Voice Gateway User Manual Figure 2 14 MGCP Configuration Interface Basic i Status Network VLAN System SIP MGCP Signaling port 2427 Range 1 9999 Default 2427 Proxy server e g 46 33 136 50 2727 or www proxy com 2727 User agent domain name e g www gatewaymgcp com Default event package L D G Valid value A B D G H L M T Default L D G Persistent line event L HD L HU Default L HD L HU FXO event package Line package Handset package Wildcard Not allowed CR for End of Line Quarantine default to loop Enable first
31. 0 Dialing this key will activate unconditional call forward of the line and set the destination number for call forwarding User operation off hook press 60 enter the destination number Users can determine the latest destination number set by dialing 60 Note It s required to enable call forwarding service before using this function please see the instructions on the relevant configuration of subscriber line Deactivate CFU The function key for deactivating unconditional call forwarding with default of 60 User operation off hook press 60 hang up Activate CFB The function key for activating call forwarding on busy with default of 61 Dialing this key may activate CFB and specify the destination number It s required to enable call forwarding on busy service before using this function please see the instructions on relevant configuration of subscriber line Deactivate CFB The function key for deactivating call forwarding on busy with default of 61 User operation off hook press 61 hang up User operation off hook press 61 hang up Activate CFNR The function key for activating call forwarding on no answer with default of 62 Dialing the function key should activate call forwarding on no answer and specify destination number Note It s required to enable call forwarding on no answer service before using this function please see the instructions on relevant c
32. 0 130 100 130 130 130 100 Dst 188 66 11 10 188 66 11 10 User Datagram Protocol src Port 10010 10010 Dst Port 10070 10070 stream setup by SDP frame 325 0 Dst aa 26 02 60 00 08 a9 26 02 69 10 Version 1889 version 2 0 Padding False Q Extension False 0000 contributing source identifiers count 0 0 Marker False Pavload ITU T G 711 PCMU 0 5 Check that tag 200 of the management VLAN is carried in the HTTP packet in the PC management HX4E MX8A Web GUI Figure 3 73 RTP Data Packet Carrying VLAN Tag of the Management VLAN in the Multi service VLAN Mode 5 captured 6216 bits on interfa m Frame 1344 Y 174 a4 a6 Dst shanghai 00 26 90 00 0 9 00 26 90 Ethernet II src AsustekC 74 a4 E 802 10 virtual LAN PRI 0 CFI 0 000 0 Priority Best Effort default 0 ER CFI Canonical 0 ype a Internet Piel version 4 Src 10 128 10 135 10 128 10 135 Dst 10 128 10 130 10 128 10 130 amp Transmission control protocol src Port serialgateway 1243 Dst Port http 80 Seq 1 Ack 1 Len 707 f Accept r n Referer http 10 128 10 130 index1 htm r n Accept Language zh CN r n User Agent Mozilla 4 0 compatible MSIE 8 0 windows NT 6 1 wow64 Trident 4 0 SLCC2 NET CLR 2 0 50727 Accant Encndinn nin daflaresrsn www newrocktech com 7 User Manual 3 2
33. 2 E 83 2 13 Eogout Rut eue Ma Bid ei did og atu eet e 83 3 Appendix VLAN 1 3 1 Manual GonfIguratlon 2 ce ine tbe oe en Ep gered e 1 Single neri n dre ea ag ced os a ce arae 1 3 1 2 Multisservice VEAN tte 2 3 2 Automatic Configuration MeL uelut leis 8 3 2 1 Handling Process for Automatically Enabling nemen 8 3 2 2 558 6 55 sr RUE aote ea tee Rev een in 9 3 3 Packet Capture FeS e 10 4 Appendix High availability 12 5 Appendix Auto provisioning configuration eeeeeeeeeeneee nennen nnne nnne nnn nnne nnn nnne nnn nnn 13 HX4E MX8A Series Voice Gateway User Manual Contents of Figure Figure Tat 4 Panel eR EE UE ER 12 Figure1 2 FIXAE Back Panel etm eR dte PR tn 12 Fig re 1 3 MX8A Front Panel RE CE ee 14 Figure 1 4 MX8A Back Pariel tee eade qa eem nee 15 Figure 1 5 RJ45 to RS232 Serial Cable sse eene nennen nnne nn ren ener neret 15 Figure 1 6 USB to RS232 Converter Cable 15 Figure 2 7 Login Interfac
34. 2 10 7 Network Diagnosis After login click Tools gt Network diagnosis to open this interface If the Internet is unavailable you can use this tool to diagnose whether the network is connected Figure 2 61 Automatic Diagnosis Interface Tools Change password Configuration maintenance Software upgrade Restore factory settings capture Ethereal capture Network diagnosis ic disoriosis Diagnosis using Pi Diagnostic result Diagnosing network connection Status diagnosis WAN connection status Connected Figure 2 62 Ping Diagnosis Interface Tools Change password Configuration maintenance Software upgrade Restore factory settings TDM capture Ethereal capture Network diagnosis Automatic diagnosis Diagnosis using Ping Destination IP and host name Summary 82 www newrocktech com HX4E MX8A Series Voice Gateway User Manual 2 11 Product Information After login click Version info to view the gateway hardware and software version information 2 12 Reboot To restart the gateway click Reboot in the top right corner As this is a system wide reset it takes longer time 2 13 Logout After login click the Logout at top right to exit the gateway management system and return to the login interface New Rock Technologies Inc 83 HX4E MX8A Series Voice Gateway User Manual 3 Appendix VLAN Configuration Virtual Local Area Network VLAN virtually divides a physical LAN into multiple br
35. 29A 8 10 20 30 40 PCMU PCMA 64 10 20 30 40 2 3 5 SIP After login click Basic gt SIP tab to open the configuration interface New Rock Technologies Inc 25 User Manual HX4E MX8A Series Voice Gateway Figure 2 12 SIP Configuration Interface Basic Status Network VLAN System SIP FoIP Local signaling port 5060 Range 1 9999 Default 5060 Increments of port number No backup Y 7 Registrar server Proxy server localhost 5060 e g 168 33 134 51 5000 www sipproxy com 5000 Subdomain name Registrar mode Per line Y User name Registrar password Registration expiration 600 s High availability Mode Primary Standby 1 Backup SIP proxy Primary server heartbeat detection Save Table 2 7 SIP Configuration Parameters Name Description Local Configure the UDP port for transmitting and receiving SIP messages with its default Signaling port value 5060 Note The signaling port number can be set in the range of 1 9999 but cannot conflict with the other port numbers used by the equipment Increments of port number If n ranked from 1 10 is chosen after the failure registration of signaling port s original configuration the range of signaling port s change varies from original signaling port original signaling port n Register with the new signaling port value signaling port 1 until it succeeds Registrar server Configure the address and po
36. 6 WAN Ethernet interface AUX Auxiliary management interface FXO FXS FXS port or port Figure 1 5 RJ45 to RS232 Serial Cable Figure 1 6 USB to RS232 Converter Cable p un Table 1 10 Indicator Status of MX8A Indicator Status Description Green flashing The device is starting PWR green Steady green The device is running Off The device is powered off or a power supply fault occurs STU The WAN interface does not acquire the IP address Possibly the red green WAN interface is not connected to a network cable the WAN New Rock Technologies Inc 15 User Manual HX4E MX8A Series Voice Gateway Indicator Status Description interface address fails to be acquired by using DHCP the IP addresses are conflicted and the PPPoE dialing fails Red flashing The device is starting or the Kupdate is upgrading Steady green Registration is successful Blinking alternatively Registration is failed green Green flashing Calling Off Registration has not started Steady green A WAN connection is established without any service flow iion Green flashing A WAN connection is established with service flow geen Off WAN interface is disconnected Steady green A link is connected without any service flow Green flashing A service flow is being transmitted green Off A link is no
37. 800 1400 Default 800 After ringing Y With parity 1 ms Range 10 1000 Default 50 Hz Range 15 50 Default 25 s Range 15 180 Default 60 ms Range 0 20000 0 Outpulsing ms Range 100 6000 s Range 0 30 Default 5 Name Description Gain to IP Set the voice volume gain toward the IP side the default is 0 Taking decibel as the unit setting range is 3 3 decibels 3 means declining of decibels 3 denotes the amplification of 3 decibels Gain to terminal Set the voice volume gain toward FXS port side the default is 3 Taking decibel as the unit setting range is 6 3 decibels 3 means declining of 3 decibels 3 denotes the amplification of 3 decibels 38 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Name Description Impedance Select the parameter of port line impedance and the default value is 600 ohm The optional values as below e Complex default value 600 ohm 900 ohm Hook flash time Used by the gateway to detect Hook Flash event the default is 75 milliseconds The gateway will ignore any flash that fall short of the shortest flash time Generally this value should not be less than 75 milliseconds Hook flash time Used by gateway to detect hook flash the default is 800 milliseconds max The gateway will regard the flash duration between Min hookflash and Max hookflash as
38. 8A Series Voice Gateway Note 0 500 indicates 500 milliseconds mute e 440 300 0 10000 440 300 0 10000 Indicates 440 Hz single frequency tone repeated twice in terms of 300 milliseconds on and 10 seconds off 950 333 1400 333 1800 333 0 1000 Indicates repeated playing 333 milliseconds of 950 Hz 333 milliseconds of 1400 Hz 333 milliseconds of 1800 Hz and mute of 1 second 2 7 12 Feature Codes The feature codes consist of system feature codes and service feature codes The system feature codes are used for acquiring gateway information and the latter is used for users to activate and inactivate supplementary services After login click the label of Advanced Feature codes to open this interface The following are the examples of the dialing rule for the feature codes Using xx dial and 2 digits number to activate a service Using xx dial and 2 digits number to cancel a service This is illustrated with the following defaults for various parameters which may be modified according to requirements It is highly recommended not to modify the default configuration in System feature codes Figure 2 39 Feature Codes Configuration Interface Advanced System Security White list Media stream SIP RADIUS Encryption Greeting Tones Feature codes System time System feature codes Query extension Obtain IP address 00 number Service feature codes Activate CFU 60 Deactivate CFU 60 Activate 61 Deacti
39. AN Activate On D Off Mode 2 Single VLAN 9 Multi service VLAN Voice VLAN Mode 1 VLAN tag 0 VLAN QoS 0 Best effort M IP address assignment DHCP y IP address 192 168 2 218 Netmask 255 255 0 0 Gateway IP address 192 168 2 1 MTU 1500 Range 576 1500 Management VLAN L1 e 2 Signaling SIP and media stream RTP T 38 are divided into different VLANs x Note In this mode the voice VLAN cannot be configured with a separate address but shares the IP address of the VLAN interface of the device On the web interface click Basic gt VLAN and ensure that the VLAN function is set to On and Mode is set to Multi service VLAN Select Mode 2 for Voice VLAN and specify VLAN tags for SIP and RTP T 38 www newrocktech com 3 User Manual HX4E MX8A Series Voice Gateway Figure 3 66 Configuring Voice VLAN to Work in Mode 2 VLAN Activate Mode Voice VLAN SIP VLAN TAG SIP VLAN QoS RTP VLAN TAG RTP QoS Management VLAN Configuring Management VLAN On O otf O Single VLAN Mode 2 300 0 Best effort 400 0 Best effort Save 0 Multi service VLAN lt The device includes VLAN tags configured in the management VLAN HTTP Telnet TRO69 and SNMP in data packets of the four service types On the web interface click Basic VLAN and ensure that the VLAN function is set to On and Mode is set to Multi service VLAN Select Management VLAN set the
40. Call transfer Select if Caller Transfer is activated on this line By default this is not selected When A by calling calls B B picks up the call and A transfers the call to C party Note The call hold must be activated before caller transfer Caller ID Set whether the calling number is sent to the called party This feature requires the support delivery of softswtich By default this is selected Caller ID Set whether the number of this telephone is sent to the called party with support from restriction platform By default this is not selected Outgoing call Select if outgoing calls are barred on this line By default this is not selected barring DND Select if Do Not Disturb is allowed to enable on this line By default this is not selected allowance Three way Select if 3 way service is activated and by default this is not selected calling Polarity Select if reverse polarity signal sending is activated on this line By default this is not reversal signal selected sending Note The gateways will provide reverse polarity signal when the phone is connected after this feature is activated Maintenance Select if the line is set to maintenance status in which the FXS port no longer supplies current to the phone By default this is not selected Subscribe Select if voice mail service is activated and by default this is not selected Also see MWI MWI Re subscription on page Advanced gt SIP DDI Direct S
41. HX4E MX8A Series Voice Gateway User Manual New Rock Technologies Inc HX4E MX8A Series Voice Gateway User Manual Website http www newrocktech com Email gg newrocktech com Document Version 201506 New Rock Amendent Records Document Rev 01 Jun 2015 This manual is applicable to New Rock s HX4E MX8A series Voice Gateway V340 Copyright 2015 New Rock Technologies Inc All Rights Reserved or part of this document may not be excerpted reproduced and transmitted in any form or by any means without prior written permission from the company HX4E MX8A Series Voice Gateway User Manual Contents Amendent Records en 2 NETTE MO MOM EMO MEN 3 Contents of Figure M M 5 Contents of Table vc ovi rwn E 14423 tanec 7 TOVerVIOW 2 42 Dre eid n cd Qd en BI n D Ead re ual n dva De d ui n d Dd rw E irn D v ri ui ud nd 10 T dsProd act IntroductiOr abo oec oed dee Ue Maie iM phone cm ME DEUM 10 1 2 FUNCTIONS and Features RMEEMEMEEMMMMMMMMEMEEEEEEEEEEEEEEEEEEEEEEEEEEEEEMMMMMMMM 11 1 3 EQuipment Structure ri 12 1 3 1 m PoC a E AAE E E A T 12 8 2 PG TERME 13 2 Parameters Suing mec EE 17 2 1 LOG
42. I iie 17 2 1 1 Obtaining Gateway IP 17 2 1 2 99010 On ciiin eer be dre eit e pM De e 17 2 1 3 Gateway Administrator and Operator Rights 18 2 2 Buttons Used on Gateway Management Interface essen nennen nennen 19 2 3 Basic Configurations UE e eel t ees 19 2 3 1 0181 5 22 19 2 9 2 NOIWO IC 2 542 2 5 55 22 44 4 55515 22222240 E se eiii 19 2 3 320 52 22 Hr rn fet ey eee eR rey fec 21 2 3 4 System 23 2 3 5 55 23 25 2 3 6 High Availability tete shes beaded etre tte eo toe erede 27 2 3 5 b 28 2 8 8 222522 a 30 LE WB ERREUR II 32 2 4 1 Phone N mbet 321822 einen tede oer etr teet 32 2 4 2 S bscriber Line Features 33 2 4 3 Subscriber Line Batch Unavailable on the HX4E sse eene ennt 36 244 4 Subscriber Line Characteristics
43. Name Description Call Context Info Show the call status Call Context Info Rtp Context Info Show the voice channel related to the calls 2 9 2 Call Message After login click Logs Call Message to open this interface Figure 2 46 Call Message Interface Logs System status Call message System startup Manage log 01 01 08 00 31 311341 FXO 8002 3 disconnected 01 01 08 00 31 311463 FXO 8003 4 disconnected 01 01 08 00 31 311550 FXO 8006 7 disconnected 01 01 08 00 31 311625 FXO 8007 8 disconnected 2 9 3 System Startup After login click Logs System Startup to open this interface Log files can be downloaded through this interface 76 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Figure 2 47 Interface of System Startup Logs System status Call message System startup Manage log 01 01 08 00 27 185315 config c 4222 Category SYSTEM 01 01 08 00 27 185517 web set dtmf method set 2833 01 01 08 00 27 185613 config c 4507 INFO parameter DTMF METHOD set with 2833 01 01 08 00 27 185750 config c 4507 INFO parameter RTP PORT MIN set with 10010 01 01 08 00 27 185873 config c 4507 INFO parameter RTP PORT MAX set with 10030 01 01 08 00 27 186044 config c 4507 INFO parameter CRITICAL DIGIT TO set with 2 01 01 08 00 27 186166 config c 4507 INFO parameter INTER DIGIT TO set with 5 01 01 08 00 27 186279 config c 4507 INFO parameter FIRST DIGIT T
44. O set with 15 01 01 08 00 27 186371 config c 4222 Category PASSWORD 01 01 08 00 27 186623 getmac eth2 HW Addr 16 00 0e 39 39 03 2b 01 01 08 00 27 187017 config c 4505 INFO parameter WEB PASSWORD set with 01 01 08 00 27 187171 config c 4222 Category DIGITMAP 01 01 08 00 27 187416 config c 4507 INFO parameter DEFAULT DIGIT MAP set with 01 3 5 7 8 010 02 0 3 9 120 11 0 2 9 111 123 95105 95 100 1 3 5 7 8 2 3 5 7 8 1 9 80 1 9 800 4 1 9 40 1 S poooo 400 o0000x pooooooooo T x xx xx 01 01 08 00 27 187527 config c 4222 Category OPTIONAL y 01 01 08 00 27 184263 config group read using tmp web cfg group ini i 2 9 4 Manage Log After login click Logs Manage Log to open this interface Log files can be downloaded through this interface Figure 2 48 Manage Log Interface Logs System status Callmessage System startup Manage log Download log Log level DSP event 4 Download Syslog System log server e g 137 61 68 26 or www syslogserver com Running log e g 137 61 68 26 or www syslogserver com Local port for sending logs 514 Table 2 35 Log Management Configuration Parameters Name Description Download log Log level Select the log file level of gateway default is 4 T
45. OI 78 Figure 2 51 Password Change Interface saaie aa a a aa aa A a a aaa TA eaa aeaa TEE A o E eaaa PAARE eanas 79 Figure 2 52 Configuration Management Interface 79 Figure 2 53 Upgrade Interface i erred n Rea Oe REIHE IRE RR EUER AS MEL e nC ERR 80 Figure 2 54 File Upload nterface 3 i e RB OR 80 Figure 2 55 pgrade Iriterface ae ER tee bee EN 80 Figure 2 56 Upgrade Process SCreen cccccccssecessceeeeeeeseaeeeeaeeseaeesaeecsaeesaeeseaeeseaeeseaeeseaeeseseeseaeeseaeeseaeeseseeeseeteaes 80 Figure 2 57 Interface for Completing Device Restart after Upgrade 81 Figure 2 58 Restore Factory Settings Interface 81 Figure 2 59 Interface for capturing Port 81 Figure 2 60 Ethereal Capture Interface enne nnne nennen reste nn renes enn 82 Figure 2 61 Automatic Diagnosis Interface 82 Figure 2 62 Ping Diagnosis nnne Epa nnns nnt Aau aiaiai 82 Figure 3 63 Configuring the single VLAN sssesseesesseeeeeenenneen nennen nennen nnnm nennt
46. RADIUS Encryption Greeting Tones Feature codes System time This feature is turned on you must add addresses allowed to access the device via Web or Telnet white list only the address in the list are allowed to access the device Enable Disable White list Add Allows access to the address Allows access to the service No data Step 1 Click Add Step 2 In the input box enter IP addresses and types of services and click Save Step 3 Select enable Note e This function takes effect after the device restarts The device allows a white list of 20 entries 2 7 6 Media Stream After login click the label of Advanced gt Media Stream to open this interface Figure 2 33 Media Stream Configuration Interface Advanced System Security Whitelist Media stream SIP RADIUS Encryption Greeting Tones Feature codes System time Min RTP port 10010 Range 3000 65535 Max RTP port 10030 Range 3020 65535 SIP TOS 0x00 RTP TOS Default oxoc Min jitter buffer 2 frame Range 0 30 Default 2 Higher value results in long delay Max jitter buffer 50 frame Range 10 250 Default 50 RTP drop SID m RTP obtaining From SDP global connection From SDP media connection Save New Rock Technologies Inc 59 User Manual HX4E MX8A Series Voice Gateway Table 2 26 Media Stream Configuration Parameter Name Description Min RTP port The lowest port number of UDP ports
47. Used as remote access equipment for IP PBXs in call center deployment The basic hardware specifications for the MX8A HX4E are included in Table 1 1 Table 1 1 MX8A and HX4E Series Gateway Hardware Specifications Voice Chassi Installation CPU RAM Flash Power Model ports S MX8A 4 8 Metal Desktop or MIPS34Kc 700MHz 128MB 16MB 12 VDC rack SOC 4 2 4 Plastic Desktop MIPS34Kc 700MHz 64MB 16MB 12 VDC Casing SOC Hardware for MX series gateways uses high performance CPUs ensuring that each product of the series can achieve full capacity concurrent calls with high speech quality MX gateways software adopts the stable and reliable embedded Linux operating system OS implementing scores of business phone functions including call forwarding call transfer call hold teleconference caller identification Do Not Disturb ringback tone hunt group simultaneous ring distinctive ring one phone with two numbers and fax In addition MX gateways are featured with port second stage dialing with voice prompt routing table with a maximum of 500 entries phone digit manipulation and PSTN failover upon power off or network disconnection MX gateways support local and remote management operations through Web GUI or Telnet SSH support SNMPv2 based and TR069 TR104 TR106 based centralized management schemes and support auto provision Maintenance tasks such as modifying configuration upgrading so
48. XS1 and FXS2 in round robin fashion 52 www newrocktech com HX4E MX8A Series Voice Gateway User Manual FXO ROUTE FXS 12 R Outbound Call Barring Restrict users to from dialing certain telephone numbers such as an international call Examples are as follows Routing Setting Description FXS 1 0 ROUTE NONE A calling starting with 0 is barred from dialing using the phone set at FXS1 port 5 1 2 00 ROUTE A calling starting with 00 is barred from dialing using the phone set at NONE FXS1 to FXS2 port International call is not allowed 5 CPN2 ROUTE The telephone whose calling number starts with 2 at a 5 port is NONE barred to call out Trunk Group for Outbound Calls An outbound trunk group consists of a set of trunks which are used for outbound calling following certain rules Here is an example of routing all outbound calls from analog extensions to the trunk group consisting of ports 1 to FXO4 in sequential fashion FXS x ROUTE FXO 1 4 Further we set up the trunk group such that it is used only by calls to destinations with prefix 6120 FXS 6120 ROUTE 14 2 6 4 IP Table The IP filtering function is used to ignore the VoIP messages from untrusted network After login click Routing gt IP Table tab to open the configuration interface Figure 2 26 IP Table Configuration Interface Routing Digit map Routing table JP table Delete IP address Delete No d
49. a number to be bound is required or this setting is invalid Note Setting a number to be bound is required or this setting is invalid Second stage dialing when a telephone call comes to the Line port the gateways will provide the second dial tone and route the call according to the extension number entered Dialing tone or voice prompt file can be changed by user Direct the gateways will route the incoming call on port n to FXS port n FXO ports map to FXS ports For example a call made to the first port is forwarded to the first port Note Direct applies only to a device having both FXO and FXS ports RFC6913 If this item is selected the Fax over IP label carried in INVITE 18 supported Registration subscription The device periodically sends subscription messages to the SIP server The period of sending the subscription messages is the same as the Registration expiration in Basic SIP Polarity reversal signal detection If a PSTN line supports reverse polarity make the selection here Or this setting is invalid By default this is not selected Caller ID Select to enable the detection function of caller ID for this port By default this is detection not selected Outgoing call Select if this FXO port bars outgoing call service to the PSTN By default this is not barring selected Echo cancellation Select if echo cancellation is enabled for this FXO Line By defaul
50. aiting hold e Caller ID delivery Polarity reversal signal Maintenance Subscribe MWI amp DDl Direct Dialing in sending 8 Permanent recording 2 4 4 Subscriber Line Characteristics Only a gateway with FXS ports can display this interface After login click Line gt feature tab to open the configuration interface New Rock Technologies Inc 37 User Manual HX4E MX8A Series Voice Gateway Figure 2 19 Subscriber Line Characteristics Configuration Interface Line Phone number Feature Batch Advanced Gain to IP Gain to terminal Impedance Hook flash time min Hook flash time max Caller ID transmission mode Hook denouncing Ring frequency Play busy tone for network fault Caller release Outpulsing delay Loop open interval Polarity reversal Polarity reversal delay Music on hold Call waiting with hunt group Message Waiting Indication Distinctive Alert Ringing Alert Info 1 Configure ring patterns for ring cadence 1 Alert Info 2 Configure ring patterns for ring cadence 2 Alert Info 3 Configure ring patterns for ring cadence 3 Alert Info 4 Configure ring patterns for ring cadence 4 Complex 75 800 FSK r 50 25 60 0 disable 1000 9 Outgoing 5 Disable 600 Q SDMF Bi direction Save Table 2 13 Subscriber Line Characteristics Configuration Parameter 0 dB 3 0 dB 900 Q ms Range 25 780 Default 75 ms Range
51. alls ranging from 10 60 seconds with default of 24 seconds Answer delay Set the delay time for sending 200 OK It rangs from 10 60 seconds with default of 12 seconds This parameter is used in combination with the Connect signal delay in Trunk gt Trunk page See Table 2 15 Off hook for rejection This parameter is used to specify how to reject an incoming call in the Direct mode see Table 2 15 for the FXO port For inbound calls to port if the associated FXS port is busy the gateway will hang up after off hook according to the time set by the parameter so as to refuse the upcoming call The duration of the off hook is 500 5000 milliseconds with a default of 600 milliseconds On hook protection time Protection period following hang up of FXO port During this period gateway ignores any voltage variation of line Value range is 100 5000 milliseconds the default is 400 in milliseconds Polarity detection Choose whether to activate the detection of reverse polarity signal of FXO port Note the detection will work only when the trunk supports polarity reversal Caller number sending mode DISPLAY includes the incoming call number detected at FXO port in the Display field and sends it to the peer end The From field carries the phone number associated with the FXO port e FROM includes the incoming call number detected by FXO in the From field and sends it to the peer end No Dis
52. ameter remains blank the phone number of the extension set is used Registrar If Registration is selected users must enter the authentication password for registering of password this line here Note The following features are valid only in SIP protocol When the gateways use MGCP protocol features are controlled by the proxy server without the need for setting on the gateway 34 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Name Description Hot line Select if the gateway is required to automatically dial out the hotline number after offhook By default hot line is disabled e Disable hot line close this feature Hot line automatically dial the hotline number after offhook e Delay mode automatically dial out the hotline number when the offhook is timeout with a time delay of 5 seconds CRBT Color ring back tone Select it to activate CRBT Color Ring Back Tone and choose an audio file as ring back tone There are two dat files in the G 729 coding format fringl dat and fring2 dat storage in MX for factory default You can upload wav files through the Web GUI for details see 2 7 10 Greeting Set up speed Select if the Speed dials is activated on this line By default this is not selected dial Speed dial Use Abbreviated number Phone number such as 20 13812345678 groups Use a forward slash to separate each group of abbr
53. ameters Name Description Mode High availability can be configured as Primary Standby Active Standby or Load Balancing mode Primary Standby mode New Rock Technologies Inc 27 User Manual HX4E MX8A Series Voice Gateway Name Description Backup SIP proxy Configure the address and port number of the backup SIP proxy server When the primary SIP server faults the gateway failovers from the primary server to the backup server automatically Primary server heartbeat detection Select it to send OPTIONS request to the primary SIP server all the time If the gateway does not receive any response to OPTIONS request it failovers to the backup server After failover to the backup server the gateway will still send OPTIONS to the primary server It switches back to the primary server once the response to the OPTIONS request is received OPTIONS request period The interval between receiving the response 200 from the SIP server to the previous OPTIONS and sending the next OPTIONS Active Standby SIP proxy server setting A maximum of five servers can be added OPTIONS Keep alive Enable the device sends OPTIONS request to the current SIP server Disable the device doesn t send OPTIONS request to the current SIP server Active SIP server This parameter displays the current SIP server address Switchover If you click Switchover the gateway performs switchover
54. ata Add the authorized IP addresses to this table and the gateways will only process the VoIP signaling from authorized IP addresses If the IP table is empty the gateways will not perform IP address based message filtering If the gateway is deployed in a public network you are advised to set IP filtering to prevent call theft New Rock Technologies Inc 53 User Manual HX4E MX8A Series Voice Gateway 2 7 Advanced Configuration 2 7 1 System After login click the label of Advanced System to open this interface Figure 2 27 Interface of system advanced configuration Advanced System Security White list Media stream SIP RADIUS Encryption Greeting Tones Feature codes System time Recording Remote recording NAT NAT traversal Dynamic NAT M Refresh period 15 s more than 14 Default 15 SDP address NAT IP address Local IP address Remote management Enable Disable Management system type SNMP 9 9 Server Username Password Provisioning code Model name Periodic inform enable On 9 Off Periodic inform interval 0 s Range 60 7200 Connection request URL Connection request username Connection request password Save Table 2 21 NAT Configuration Parameters Name Description Remote recording Call recordings are stored on an external Windows or Linux based recording server on which the agent provided by New Rock collects and stores the call recording files
55. atching follows the principle of minimum matching For example x matches any number with at least one digit xx matches any number with at least two digit 12x matches any number with at least 3 digit starting with 12 Table 2 19 Number Transformations Processing Description and Example Mode KEEP Keep number A positive number behind KEEP means to keep several digits in front of the number a negative number means to keep several digits at the end of the number Example FXS 02161202700 KEEP 8 Keep the last 8 digits of the called number 02161202700 for calls from FXS The transformed called number is 61202700 REMOVE Remove number positive number following REMOVE means to remove the first several digits of the number a negative number means to remove the latter several digits of the number For example FXS 021 REMOVE 3 Remove 021 of the called number beginning with 021 for calls from 5 ADD Add prefix or suffix to number A positive number behind ADD is the prefix a negative number is suffix Example 1 FXSI CPNX ADD 021 FXS2 CPNX ADD 010 Add 021 in front of calling numbers for calls from port 1 add 010 in front of calling numbers for calls from FXS port 2 Example 2 FXS CPN6120 ADD 8888 Add 8888 at the end of the calling number starting with 6120 for calls from an FXS Phone fax port REPLACE Number replacement The replaced number follows REPLACE Example FXS 88 REPLACE 2682000 Replace
56. ateway with FXS ports can display this interface After login click Line Phone number tab to open the configuration interface 32 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Figure 2 16 Configuration Interface for Phone Number Line Phone number Feature Batch Advanced FXS 1st line No ID1 8000 ID2 8001 105 8004 106 8005 Save Table 2 11 Configuration Parameters of Phone Number Name Description FXS Ist line No This number is used for the batch setup of consecutive number of subscriber line Click Batch after filling in initial number the number of Line 1 adopts initial number that of Line 2 increases 1 progressively based on that of Line 1 and so on You needn t fill in if you do not use batch configuration or the number is not consecutive IDn in the telephone number associated with the subscriber line FXS port This should be manually performed if Batch mode is not used 2 4 2 Subscriber Line Features Only a gateway with FXS ports can display this interface After login click Line gt Feature tab to open the configuration interface New Rock Technologies Inc 33 User Manual HX4E MX8A Series Voice Gateway Figure 2 17 Subscriber Line Features Configuration Interface Phone number Line Feature Batch Advanced Phone ID FXS 1 M Phone number 8000 Display as Registration Hot line Disable M CRBT M Set up speed d
57. ateways Users may also specify the tone plan according to the national standard Gateways provide tone plans for the following countries and regions China the United States France Italy Germany Mexico Chile Russia Japan South Korea Hong Kong Taiwan India Sudan Iran Algeria Pakistan Philippines Kazakhstan Singapore Israel Malaysia Indonesia United Arab Emirates Zimbabwe Australia User defined define the call progress tones by yourself Dial tone Prompt tone of off hook dial tone Second dial Used for the second stage dial tone tone Stutter dial tone Used for prompt of voice mail or when the subscriber line is set with Don t Disturb Service and Call Transfer Busy tone Used for busy line prompt Congestion Used for notification of call set up failure due to resource limit tone Ring back tone The tone sent to caller when ringing is on Off hook Used for reminding the subscriber of off hook and no dialup status of the phone warning tone Call waiting Used for notification in call waiting tone Confirm tone Used for confirming function keys being entered Here are examples that illustrate the various call progress tones e 3504440 dial tone Indicates the dual frequency tone consisting of 350 and 440 Hz 480 620 500 0 500 busy Indicates the dual frequency tone consisting of 480 and 620 Hz repeated playing with 500 milliseconds on and 500 milliseconds off New Rock Technologies Inc 67 User Manual HX4E MX
58. ced tab to open the configuration interface 44 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Figure 2 23 Trunk Characteristics Configuration Interface Trunk Phone number Trunk Batch Advanced Gain to IP ee Gain to PSTN I 030 Impedance 9 Complex 600 Q 900 Q Outpulsing delay 1000 ms Range 100 3000 Caller ID detection Before ringing v Ring relay FXS ring sync with FXO 9 FXS ring independently Busy line handle Voice prompt Hand up PSTN failover Inbound first digit timeout 24 s Range 10 60 Default 24 Answer delay 12 s Range 10 60 Default 12 Off hook for rejection 1000 ms Range 500 5000 Default 1000 On hook protection time 400 ms Range 100 5000 Default 400 Polarity detection Caller number sending mode DISPLAY 9 FROM Busy detection Busy tone count 3 Cycle Range 2 5 Tone on duration 350 ms Range 30 1000 Tone off duration 350 ms Range 30 2000 Detect dual frequency busy tone Table 2 16 Trunk Characteristics Configuration Parameter Name Description Gain to IP This parameter is used to adjust the volume of the voice sent from the PSTN to the device When the call volume of the extension set is extremely low you can increase the parameter value When the call volume of the extension set is excessively high you can decrease the parameter value Range 3 0 9 0 dB It is set to 0 dB by default Gain to PSTN This parameter is used to a
59. d to be used by the device to authenticate with the file server Provisioning code Information of the device vendor which may be used to indicate the primary service provider and other provisioning information to the ACS It can be numbers or English letters Model name A brief description of the interface type or name It is a string of characters Periodic inform A switch used to specify whether to periodically report to the ACS enable Periodic inform The interval for reporting to the ACS interval Connection The address used for the ACS to connect back to the device request URL Connection The account used for the ACS to connect back to the device for example admin request username Connection The password used for the network management server to connect back to the device request password 2 7 4 Security Configuration After login choose Advanced Security to open the security configuration interface New Rock Technologies Inc 57 User Manual HX4E MX8A Series Voice Gateway Figure 2 31 Security configuration interface Advanced System Security White list Media stream SIP RADIUS Encryption Greeting Tones Feature codes System time Telnet amp SSH Password 4 Telnet SSH Repeat password M Ping Web service Pot Save Unblock Block Save 80 2 to 4 digits can be entered Save Table 2 25 Security Configuration Parameters Name Description
60. digit timer Using configured digit map Using notify instead of 401 402 No name in default package Keep connection when on hook Save Table 2 9 MGCP Configuration Parameters Name Description Signaling port Configure the UDP port for transmitting and receiving MGCP messages and the default value is 2427 Note The signaling port number can be set in the range of 1 9999 but cannot conflict with the other port numbers used by the equipment Proxy server Configure the IP address and port number of MGCP proxy server separated by It has no default value The address can be set to an IP address or a domain name according to the subscribers requirements When a domain name is used it is required to configure DNS server on the Basic gt Network page Examples of complete and effective configuration 46 33 136 50 2727 or www proxy com 2727 User agent domain name The domain name associated with the call agent and it has no default value DNS server is required to set Example www gatewaymgcp com Default event package List all the types of default event packages supported by the HX4 Multiple ec 99 package names are separated by The default value is L D G L Line Package D DTMF Package G Generic Media Package Persistent line event List the event types that the gateway can report with multiple types separated by When gateways process the events listed here they will rep
61. djust the volume of the voice sent from the device to the PSTN When the sound volume is extremely low you can increase the parameter value When the call volume of the extension set is excessively high you can decrease the parameter value Range 6 0 43 0 dB Impedance Set the parameter of FXO impedance with the default of 600 ohm The optional settings are below e Complex default value e 600 ohm e 900 ohm New Rock Technologies Inc 45 User Manual HX4E MX8A Series Voice Gateway Name Description Outpulsing delay Set the time interval between the FXO going off hook and start for outpulsing of the first digit to the PSTN The default is 600 in milliseconds Note This parameter is used to match the digit receiving response time of the PSTN PBX CallerID detection Before ringing After ringing The After ringing mode is generally used Ring relay Whether to relay the ring of inbound call to the FXS port when applying to DID The default is Phone ring independently Busy line handle Either a voice prompt or hanging up can be applied to port when an incoming call goes to the FXS port which is in busy This only applies to DID feature PSTN failover Whether to route a call to the PSTN through an FXO port when the IP network faults or no response to the call request Default selected Inbound first digit timeout Set the timeout of calling DTMF on FXO port for inbound c
62. e ACS when the gateway is powered accesses the ACS periodically according to configuration then automatically downloads the latest firmware package or configuration files The auto provisioning of the gateway supports the following functions e Configuring all gateways or upgrading the firmware of all gateways or selectively upgrading certain gateways Automatically updating all gateway parameters e Supporting TFTP FTP or HTTP mode Supporting auto provisioning and local management through web services e Obtaining the address of the ACS from DHCP option 66 or by manual configuration Auto provisioning features the following advantages e Supports highly efficient and low cost deployment management and maintenance of gateways on a large scale e Provides configuration file backup Enables centralized management of configuration files to enhance account information security For configuration details see http newrocktech com Files MX 20Gateway 20Auto 20Provisioning 20Configuration 20Manu al pdf Note If the link is unavailable go to New Rock s official website http newrocktech com to obtain the file from Support Download www newrocktech com 13
63. e VLAN The value ranges from 1 to 4094 VLAN QoS Priority of the VLAN The value ranges from 0 to 7 A larger value indicates a higher priority of a to be sent data packet IP address Type for obtaining the IP address of the VLAN interface assignment e Static set the IP address to a static IP address DHCP automatically obtain an IP address by using the DHCP protocol IP address IP address of the VLAN interface Netmask Subnet mask of the VLAN interface Gateway IP IP address of the gateway of the VLAN interface address MTU Maximum Transmission Unit value of the VLAN interface The value ranges from 576 to 1500 The default value is 1500 5 A reboot is required to enable the VLAN configuration After a VLAN is configured only PCs in the same VLAN can access the device Thedevice address used to log in to the Web GUI can be obtained by connecting a phone to an FXS Phone port of the device and dialing In the case of a single VLAN the IP address of the single VLAN is voiced in the case of a multi service VLAN the IP address of the management VLAN is voiced 2 3 4 System After login click Basic System tab to open the configuration interface New Rock Technologies Inc 23 User Manual HX4E MX8A Series Voice Gateway Figure 2 11 System Configuration Interface Basic Status Network VLAN System SIP MGCP FoIP First digit time 15 s Range 2 60 Default 15 Interdigit timer
64. e for MX8A Gateway 18 Figure 2 8 Status Interface 5 x tae S m eere epe P be qti teo Dos 19 Figure 2 9 Network Configuration Interface rennen reset nennen nnne 20 Figure 2 10 VLAN Configuration Interface eese neret nnne nnne rennen enne 22 Figure 2 11 System Configuration Interface 24 Figure 2 12 SIP Configuration Interface 26 Figure 2 13 High Availability Configuration Interface 27 Figure 2 14 MGCP Configuration 29 Figure 2 15 Fax Configuration Interface esses eene nennen nennen rese 31 Figure 2 16 Configuration Interface for Phone Number 33 Figure 2 17 Subscriber Line Features Configuration Interface 34 Figure 2 18 Feature Batch Configuration nennen nennen nennen nennen nennen 37 Figure 2 19 Subscriber Line Characteristics Configuration Interface 38 Figure 2 20 Phone Number Configuration Interface
65. e named welcome wav Click Dialing Upload The uploaded audio file overwrites the original one Configuration If you want to delete the current customized second stage dialing tone click Delete After the gateway restarts the default second stage dialing tone is used CRBT ID Click Browse and then select the local audio file named fring1 2 3 4 5 6 7 8 9 wav Click Upload The uploaded audio file overwrites the original one If you want to delete the current color ringback tone you can click Delete After the gateway restarts the default color ringback tone is used 2 7 11 Call Progress Tone Plan After login click the label of Advanced Tones to open this interface 66 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Figure 2 38 Call Progress Tone Configuration Interface Advanced System Security Whitelist Media stream SIP RADIUS Encryption Greeting Tones Feature codes System time Country Region China M Dial tone 450 0 Second dial tone 400 0 Stutter dial tone 450 100 0 100 450 100 0 100 45C Busy tone 450 350 0 350 Congestion tone 450 700 0 700 Ring back tone 450 1000 0 4000 Off hook warning tone Call waiting tone 450 400 0 4000 Confirm tone 450 100 0 100 450 100 0 100 45C Table 2 31 Call Progress Tone Configuration Parameters Name Description Country Regio There are progress tone plans for several countries and regions which are n pre programmed in g
66. effective flash Any flash lasting over the longest time will be considered by gateway as hang up Generally this value should not be less than 800 milliseconds Caller ID Select transmission mode of Caller ID signal from the FXS port to the phone transmission FSK or DTMF mode SDMF or MDMF e Sending Caller ID data before or after ringing e Sending Caller ID data with or without parity Hook debouncing Used by gateway to avoid a glitch of the phone status with default of 50 milliseconds When the duration from hang up to off hook falls short of this value the gateway will ignore the status variation and consider that the phone remains in hang up status In opposite case the gateway will ignore the status variation and consider the phone remains in off hook status Effective range of setting is 10 1000 milliseconds Ring frequency Set the ringing frequency to be transmitted by gateway to the phone ranging from 15 to 50 Hz with default of 20 Hz Play busy tone for Play a busy tone upon off hook when a network fault occurs network fault Caller release Set the delay release time of line as caller control method with a default of 60 seconds Effective range of setting is 15 180 seconds This parameter is used in combination with the Release control by caller parameter in Line Feature Outpulsing delay Used when gateways FXS port is connected with the trunk interface of PBXs For calls from gateway to PBX ga
67. ement Interface Tools Change password Configuration maintenance Software upgrade Restore factory setting capture Ethereal capture Network diagnosi Import data No file selected t Import Export data 4 Export 2 10 3 Upgrade After login click Tools gt Software upgrade to open this interface The software upgrade procedure is presented as below Step 1 Obtain the upgrade files tar gz file and save the file onto a local computer Step 2 Click Tools gt Software upgrade to access to the page of software upgrade New Rock Technologies Inc 79 User Manual HX4E MX8A Series Voice Gateway Figure 2 53 Upgrade Interface Software upgrade Note The extension of the uploaded file is in gz format no le Step 3 Click Browse to select the upgrade files Figure 2 54 File Upload Interface Tools Change password Configuration maintenance Software upgrade Resto settings TDM capture Ethereal capture Network diagnosis Note The extension of the uploaded file is in gz format Browse wx N1 1 18 340 c0 01 Step 4 Click Upload Step 5 Uploading will be completed in about 30 seconds then click Next Figure 2 55 Upgrade Interface Upload file is Successful Step 6 The following prompt appears during the upgrade Figure 2 56 Upgrade Process Screen Tools maintenan Software upgrade lt gt Upgrade in progress please be patient do not do other operat
68. er than 200 seconds only the first 200 seconds of voice stream will be captured The voice file is stored on the gateway in PCMU format Figure 2 59 Interface for capturing Port Recordings Tools Change password Configuration maintenance Software upgrade Restore factory settings JDM capture Ethereal capture Network diagnosis Description This tool is used to capture the media stream from the Phone Line port The capture starts from the off hook of a Phone port or from the ringing of a Line port and is ended on on hook or call release When the call lasts longer than 200 s only the first 200 s of media stream is captured The captured data is stored on the gateway in PCMU format Line ID 4 New Rock Technologies Inc 81 User Manual HX4E MX8A Series Voice Gateway 2 10 6 Ethereal Capture After login click Tools Ethereal capture to open this interface You are allowed to capture up to three IP voice data files each with up to 2M bytes The data files are stored on the gateway in dump cap format under catalog var log Figure 2 60 Ethereal Capture Interface 5 J Tools Change password Configuration maintenance Software upgrade Restore factory settings TDM capture thereal capture Network diagnosis Description You are allowed to capture up to 3 IP voice data files with up to 2M bytes The data files are stored on the gateway in dump cap format Steps 1 Click Start to initiate the capture procedure
69. es that the LLDP is enabled Then the device periodically sends LLDP messages and parses received LLDP messages Off default value Indicates that the LLDP is disabled The device does not send any LLDP messages nor parses any received LLDP messages Packet interval This parameter specifies the interval at which LLDP messages are sent after the LLDP is enabled The value range is 5 to 3600 seconds The default value is 30 seconds VLAN Activate On enable e Off disable VLAN Mode Select the VLAN mode e Single VLAN All services of the device are on the same VLAN and the device receives only data packets carrying the VLAN and includes the VLAN tag in all sent data packets e Multi service VLAN The device can configure different VLAN information for the voice service SIP signaling and RTP T 38 media stream and the management service HTTP Telnet TR069 and SNMP and includes a different VLAN tag ina data packet of a different service www newrocktech com HX4E MX8A Series Voice Gateway User Manual Name Description Voice VLAN VLAN to which the voice service SIP signaling and RTP T 38 media stream belongs None disable the voice VLAN e Mode 1 SIP and RTP T 38 are on the same VLAN e Mode 2 SIP and RTP T 38 are on different VLANs Management Selected enable the management VLAN VLAN Deselected disable the management VLAN VLAN tag Tag of th
70. ess 192 168 2 218 Netmask 255 255 0 0 Gateway IP address 192 168 2 1 MTU 1500 Range 576 1500 Management VLAN VLAN tag 200 VLAN QoS 0 Best effort vi IP address assignment DHCP vi IP address 192 170 2 218 Save 3 Use the PC belonging to VLAN 200 to log in to the web page On the Basic gt Status page the IP address of each interface of the device can be viewed As shown in Figure 3 70 From top to bottom IP address of the device physical network port IP address of the management VLAN and IP address of the voice VLAN Figure 3 70 IP Addresses of the Device in Multi service VLAN Basic Status Network VLAN System Local signaling port Host name SIP MGCP FoIP 5060 It is not recommended to use port 5060 to avoid SIP DoS attack Click here to change it MXS8 II MAC address Model IP address Management VLAN tag IP address Voice VLAN tag IP address SNTP System up time 00 0E A9 39 03 2B MX8A 4S 4 192 168 250 187 10 128 10 170 130 130 130 139 The synchronization failed Configuration 1 day 0 hours 36 minutes 5 seconds 4 Enable the device to register with the SIP server and call an extension number on the SIP server www newrocktech com HX4E MX8A Series Voice Gateway User Manual Check that VLAN tag 300 configured in the voice VLAN is carried in the SIP packet and RTP packet For details about captured packets see multiservicevlan pcapng in 3 3 Packet Capture Files Fig
71. et whether DDI Direct Dialing In is activated By default this is not selected Different Dialing in from FXS DDI is only used for incoming calls and the gateways will not send dial tone after off hook calling in on user side Note Reverse polarity signal must be activated on the gateways when DDI is used Permanent Select if recording service is activated and by default this is not selected recording 2 4 3 Subscriber Line Batch Unavailable on the 4 Only a gateway with FXS ports can display this interface After login click Line Batch tab to open the configuration interface Step 1 Click Z the following interface is shown Choose batch configured features and click OK Step 2 Click to activate this function to configure this parameter For details of the parameter see Line gt Feature www newrocktech com HX4E MX8A Series Voice Gateway User Manual Figure 2 18 Feature Batch Configuration Interface Line Phone number Feature Batch Advanced Line Z Local SIP port Registration Hot line Disable CRBT Set up speed dial Call forwarding Call forking Call forking Release control by caller Loop open disconnect RFC6913 Get CPN from P Asserted Id field preferentially from field only a 8 8 Registration subscription Call transfer by calling e party Caller ID restriction DND allowance Outgoing call barring amp Three way calling Call w
72. eviated numbers The abbreviated numbers range from 20 to 49 A maximum of 399 bytes can be configured Call Select if Call forwarding is activated on this line By default it is not selected forwarding Unconditional All incoming calls are forwarded to the telephone number specified in this parameter No Answer incoming calls are forwarded to the telephone number specified in this parameter when they are not answered Busy incoming calls are forwarded to the telephone number specified in this parameter when the extension is busy Call Forking Select to activate call forking Forking allows the device to initiate a call to another telephone terminal while ringing on this line terminal Either terminal may answer terminating ringing on the other terminal Release Select if the call release is controlled by the caller By default this is not selected iod by Selected the gateway will immediately release the call upon caller hanging up the xa gateway will not release the call after the called party hanging up as long as the caller is still off hook until timeout 60 seconds by default Unselected the gateway will immediately release the call upon either party hanging up the call Loop open Select it only if the trunk of the PBX supports loop open signaling in which disconnect the PBX takes the loop open as the indication of disconnection Select it only if the trunk of the PBX supports loop open signaling in which the PBX ta
73. for RTP transmission and receiving The parameter must be greater than or equal to 3000 This is a required field Note each phone call will occupy RTP and RTCP ports If the gateway is equipped with 4 subscriber lines or trunk line then at least 8 UDP ports are needed Max RTP port The highest port number of UDP ports for RTP s transmission and receiving This is a required field The value must be greater than or equal to 2 x number of lines min RPT port The value must be greater than or equal to 2 x number of lines min RPT port SIP TOS For SIP signaling set the service level quality guarantee for different priorities The default value is 0x00 RTP TOS For RTP voice streams set the service level quality guarantee for different priorities The default value is OxOc Min jitter buffer RTP Jitter Buffer is constructed to reduce the influence brought by network jitter This default value is 3 Max jitter buffer RTP Jitter Buffer helps to reduce the influence brought by network jitter The default value is 50 RTP drop SID Determine whether to discard received RTP SID voice packets By default SID voice packets will not be dropped Note RTP SID packets should be dropped only when they are in nonconformity to the specifications Nonstandard RTP SID data could generate noise for calls RTP obtaining From SDP global connection default value obtain the IP address from SDP global connection
74. ftware collecting statistical data downloading logs and fault alarms can be performed New Rock Technologies Inc 10 HX4E MX8A Series Voice Gateway User Manual 1 2 Functions and Features e Connect analog telephone PBX facsimile machine and POS machine to the IP core network or PSTN e Work with a service platform to provide various telephone supplementary services e Support protocols SIP MGCP e Support STUN Detecting changes of the reflexive address of the device via STUN and then triggering re registration to the SIP registrar server e Flexible configuration of subscriber trunk interfaces e Support G 711 G 729 e Support echo cancellation e Up to 500 routing rules can be stored in gateways e Intercom e Support concurrent calls under full load e Support call progress tones for various countries and regions e Support Line second stage dialing or voice prompt e Support PSTN failover on power or network failure e Security strategy IP filter encryption e Support PSTN failover through ports e Support T 30 T 38 fax mode e Support polarity inverse detection and busy tone detection e 3 way calling e Compatible with unified communication solutions such as CallManager Lync and Asterisk e Support SNMPv2 and TR069 TR104 TR106 e Support Web GUI based management Telnet automatic software upgrades and configuration downloading e Support high availability implementing a cloud of SIP servers working in
75. g number is chosen the number 2551111 will be sent to 3224422 as calling party number www newrocktech com HX4E MX8A Series Voice Gateway User Manual Name Description Do not validate Via Set whether to ignore Via field By default Via is ignored Register upon invite timeout Set whether to activate registration when SIP message of INVITE is failed or time expired and by default re registration is not selected Selecting the receiving port for response Use the receiving port of proxy or use the sending port of proxy IMS IMS Select the IMS mode or the NGN mode for use Multi port A local SIP port can be assigned to each line SIP timer Timer A INVITE request retransmit interval for UDP only It is 1000 ms by default Timer B INVITE transaction timeout timer It is 16000 ms by default Timer D Wait time for response retransmits It is 16000 ms by default Timer E non INVITE request retransmit interval UDP only It is 500 ms by default Timer F non INVITE transaction timeout timer It is 17000 ms by default and ranges from 2000 to 32000 ms Timer G INVITE response retransmit interval It is 2000 ms by default Timer H Wait time for ACK receipt It is 16000 ms by default TimerI Wait time for ACK retransmits It is 5000 ms by default Timer J Wait time for non INVITE request retransmits It is 16000 ms by default Timer K Wait time for response retran
76. he higher the level the more details the log file will be Note Log level should be set to 4 or lower when gateway is used in normal operation avoiding reducing the system performance Syslog System log server The syslog server receives the logs that are recorded in debug log message log and boot log otherwise Running server The syslog server receives the logs that are recorded in message log otherwise New Rock Technologies Inc 77 User Manual Name HX4E MX8A Series Voice Gateway Description Local port for The port used to send logs sending logs Procedure for downloading the log Step 1 Click Download the gateway begins to assemble the logs Step 2 After a few seconds the interface of log saving will appear Figure 2 49 Log Saving Interface Opening t1 tar gz You have chosen to open BS t1 tar gz which is WinRAR 14 4 KB From http 10 128 10 123 8888 What should Firefox do with this File Open with WinRAR default v 9 save to le C Documents and Settings At C Do this automatically For Files like this From now on Step 3 Click Save and select path to save Figure 2 50 Path Saving Interface Browse For Folder Choose Download Folder Desktop 2 B My Documents 3 3 314 Floppy Se Local Disk C DVD Drive D E C3 Shared Documents 8 Administrator s Documents iis admin s Documents My Network Places
77. hnologies Inc User Manual Table 1 6 Configuration Combination of MX8A HX4E MX8A Series Voice Gateway Models Number of FXS Ports Number of FXO Ports MX8A 4S 4 4 4 MX8A 6S 2 6 2 MX8A 8S 8 0 MX8A 8FXO 0 8 Table 1 7 Voice Interface Cards Supported by the MX8A Voice Interface Card Types Number of FXS Ports Number of FXO Ports 401 A 4FXS 4 0 401A 4FXO 0 4 401 A 2FXS 2FXO 2 2 Figure 1 3 MX8A Front Panel VOICE PWR STU WAN AUX 1 4 5 6 7 B me Oo dq 02085 6 8 L U YelloweFXO Greenerxs LL 7 Table 1 8 Description of MX8A Front Panel No Description PWR Power indicator STU Status indicator WAN Indicator of WAN interface AUX Indicator of AUX interface VOICE Indicators of FXS or FXO port www newrocktech com HX4E MX8A Series Voice Gatewa User Manual Figure 1 4 MX8A Back Panel AA 7 6 5 3 2 1 E Cue Table 1 9 Description of MX8A BackPanel No Description CON The console port is used for local management and testing PCs can be connected to device by linking the RS232 port to CON port Connecting cables need to be produced or purchased If the connection is established between the device and the mobile PC with no RS232 ports please use the cable together with a USB to an RS232 converter cable Cables are shown below in Figure 1 5 and Figure 1
78. ial Call forwarding Call forking Release control by caller Loop open disconnect RFC6913 Get CPN from P Asserted Id field preferentially from field only Registration subscription Call waiting Call hold Call transfer by calling party 4 Caller ID delivery Caller ID restriction DND allowance Outgoing call barring Three way calling Polarity reversal signal sending Maintenance Subscribe MWI DDl Direct Dialing in Permanent recording Save Table 2 12 Subscriber Line Features Configuration Parameters Name Description Phone ID Fill in the phone number associated with this port FXS n corresponds to the Line gt Phone Number gt ID n Phone number Fill in the name associated with this port Display as Fill in the display name which will be contained in the From field of SIP message e g From Bob lt sip 8000 127 0 0 1 gt tag 1434004709 1433920745 1 Bob is the display name Local SIP port This parameter is displayed only when multi port is selected in page Advanced SIP Set the port used for receiving and sending SIP messages associated with the line If this parameter is not specified the local port configured in Basic gt SIP is used Registration Select if this line is required to register to a softswitch This is selected as default User name If Registration is selected users must enter the user name for registering the line here This is not mandatory If this par
79. ice Odepoint Expedited Forwarding 0x2e 00 Explicit Congestion Notification Not ECT Not ECN Capable Transport 0x00 Total Length 200 Identification 0x0000 0 E Flags 0x02 Don t Fragment 0 Reserved bit Not set 1 Don t fragment Set 0 3 3 Packet Capture Files Attached below is a packet capturing file for LLDP messages with VLAN ID 10 www newrocktech com HX4E MX8A Series Voice Gatewa User Manual ey Netgen pcapng Captured packet files relevant to the Manual Configuration are as follows Ey SingleVlan pcapng ey multiservicevlan pcapng www newrocktech com 11 User Manual HX4E MX8A Series Voice Gateway 4 Appendix High availability configuration For configuration details see http www newrocktech com Files MX Gateway High Reliability Configuration Manual pdf Note If the link is unavailable for to New Rock s official website http newrocktech com to obtain the file from support gt support 12 www newrocktech com HX4E MX8A Series Voice Gatewa User Manual 5 Appendix Auto provisioning configuration MX8A HX4E series voice gateways support auto provisioning which allows users to remote and central management of gateway configuration and firmware upgrades In this mode users manage and store firmware upgrade packages and gateway configuration files on an automatic configuration server ACS and the gateway accesses th
80. ions A few minutes are needed to upgrade the gateway Don t operate the gateway during this period Step 7 The device automatically restarts after upgrade is successful 80 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Figure 2 57 Interface for Completing Device Restart after Upgrade Configuration mantenance Software upgrade Restore factory se The gateway is on the progress of reboot when the interface cannot be displayed Wait for about two minutes and access the interface of gateway management system click Info and check the software version 2 10 4 Restore Factory Settings After login click Tools gt Restore factory settings to restore the factory settings The factory settings are designed based on common applications and therefore no need to modify them in many deployment situations You can choose to restore network or telephony related factory settings or both Restoration takes effect after the system is restarted Figure 2 58 Restore Factory Settings Interface Tools Change password Configuration maintenance Software upgrade Restore factory settings capture Ethereal capture Network diagnosis Restore factory settings Network Voice O All 2 10 5 Capture Recordings on the Port After login click Tools gt TDM capture to open this interface This tool can be used to capture the voice stream from the Phone or Line interface When the call lasts long
81. kes the loop open as the indication of disconnection Note Loop open interval can be configured on the Advanced Line page RFC6913 If this item is selected the Fax over IP label carried in INVITE is supported Get CPN from Ifa received INVITE message carries From and P Asserted Id header fields the caller identification number will be selected according to this parameter If the received INVITE message does not carry the P Asserted Id header field caller identification numbers are obtained from the From header field P Asserted Id field preferentially The caller identification information is preferentially obtained from the P Asserted Id field in the INVITE message From field only The caller identification information is obtained from the From field in the INVITE message From field only is selected by default New Rock Technologies Inc 35 User Manual HX4E MX8A Series Voice Gateway Name Description Registration The device subscribes the registration status of the line If the subscription is successful subscription the SIP server sends a NOTIFY message for notification of the registration status of the line Call waiting Select if Call waiting is activated on this line By default this is not selected Call hold Select it to enable Call Hold on this line By default this is not selected Note If this function is enabled the gateways will automatically activate Call Transfer
82. latform the light goes off when there s no unheard mail It s essential to understand whether the phone supports the indicators and lighting method when selecting the lighting method Distinctive Alert Ringing Set the parameter Alert Info according to the Alert Info value provided on the SIP server When the Alert info value of received INVITE message matches with the Alert Info ring cadence n is activated Alert Info 1 To match with ring cadence 1 Configure ring patterns for ring cadence 1 Configure ring patterns for ring cadence 1 It is used with E g 1 if the ring patterns are set to 2 500 500 1000 3000 the ringing cadence is 0 5s on 0 5s off 1s on 3s off E g 2 if the ring patterns are set to 2000 4000 the ringing cadence will be 2s on 4s off Alert Info 2 To match with ring cadence 2 Configure ring patterns for ring cadence 2 Configure ring patterns for ring cadence 2 It is used with Alert Info 2 Alert Info 3 To match with ring cadence 3 Configure ring patterns for ring cadence 3 Configure ring patterns for ring cadence 3 Alert Info 4 To match with ring cadence 4 Configure ring patterns for ring cadence 4 Configure ring patterns for ring cadence 4 It is used with Alert Info 4 2 5 Trunk 2 5 1 Phone Number Only a gateway with FXO ports can display this interface After login click Trunk Phone number tab to open
83. m Files MX 20Gateway 20Auto 20Provisioning 20Configuration 20 Manual pdf Figure 2 28 Interface of system advanced configuration Remote management Remote management 9 Enable Disable Obtain ACS address via DHCP option ACS URL 1 http titp ftp User name Password Firmware upgrade Upgrade mode Power on Y Table 2 22 Remote Management Configuration Parameters Name Description Remote This parameter specifies whether to enable or disable auto provisioning management Obtain ACS ACS Auto Provisioning Server address is obtained by using option 66 of the DHCP address via DHCP option 66 ACS URL Manually configure the ACS address which can be the TFTP FTP or HTTP server e tftp ACS address ftp ACS address e http ACS address User name Input a user name for accessing the ACS Password Input a password for accessing the ACS Firmware upgrade Supports firmware download and update using ACS New Rock Technologies Inc 55 User Manual HX4E MX8A Series Voice Gateway Name Description Update mode The following modes are available e Power on the gateway detects whether there are configurations and firmware to be updated when the device is powered on e Power on Periodical when the device is powered on the gateway first checks whether there are configurations and firmware to be updated and then periodically performs checking based on the set times Upgrade period When Power o
84. mber sequence is completed for terminating receiving numbers and sending received numbers The proper use of dialing rules can help to reduce the connection time of telephone calls The maximum number of rules that can be stored in gateways is 250 Each rule can hold up to 32 numbers and 38 characters The total length of dialing rules table the total length of all dialing rules can be up to 2280 bytes The default digit map only contains system function rules If you want set your own digit map please choose the country in Advanced gt Tones and input the rules you want to the text box The following provides descriptions of typical rules Table 2 17 Description of Digit Map Digit map Description x Represents one digit between 0 9 Represents more than one digit between 0 9 T After is detected the gateway terminates the process of receiving digits is a special dial string for users to receive gateway IP address and version number of firmware by default New Rock Technologies Inc 47 User Manual HX4E MX8A Series Voice Gateway Digit map Description x T The gateways will detect any length of telephone number starting with any number between 0 9 The gateway terminates the process of receiving digits and sends detected numbers if the duration of no dialing period exceeded the value of the Complete entry timer parameter in Basic System See Table 2 5 x If subscribers
85. n Periodical is set this parameter specifies the interval for periodic automatic upgrades The default is 3600 seconds 2 7 3 Management System Type After login click the label of Advanced System to open this interface Figure 2 29 SNMP configuration interface Management system type 9 SNMP TRO69 Signaling port 2700 Server e g 192 168 2 99 Trap port 162 Notification interval 900 Table 2 23 SNMP Configuration Parameters Name Description Signaling port Enter the SNMP local port The default value is 2700 If SNMP is selected the following three parameters need to be specified Server Enter the address of the SNMP server Trap port Enter the port number of the SNMP server The default value is 162 Notification The default value is 900 seconds The default value is 900 seconds interval 56 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Figure 2 30 TR069 configuration interface Management system type SNMP 9 Server Username Password Provisioning code Model name Periodic inform enable On 9 Off Periodic inform interval 0 s Range 60 7200 Connection request URL Connection request username Connection request password Save Table 2 24 069 Configuration Parameters Name Description Server Specify the URL of the ACS User name Specify the user name to be used by the device to authenticate with the ACS Password Specify the passwor
86. n server e LAN IP address keep original content of Contact when register Domain name in REGISTER The default is Domain name Domain name complete domain name used for registration for example 8801 Gregistrar newrock com e Sub domain name only use the common part of the name of domain for example 8801 newrock com Via field Choose whether to use NAT IP address or LAN IP address for Via header field value the default is NAT IP address To header field Choose whether to apply Sub domain name or Outbound proxy to the To header field the default is Sub domain name Call ID header field Choose whether to fill Call ID field with Host name or Local IP address the default is Local IP address Obtain Called Choose whether the gateway acquires the called number from Request Line field or To party number field The default is From Request line field from Calling party Under call forwarding the calling party number sent can be chosen from Originating number in call number or Forwarding number being set for sending the default is Forwarding transfer number For example the subscriber line 2551111 on the gateway activates call forwarding feature and set the destination to 3224422 When caller with 13055553333 calls 2551111 the call will be forwarded to 3224422 e if Originating number is chosen the number 13055553333 will be sent to 3224422 as calling party number if Forwardin
87. nsmission rate first in accordance with the V 29 The maximum value is 9600 bps 14400 default value negotiates the transmission rate first in accordance with the V 17 The maximum value is 14400 bps 33600 negotiates the transmission rate first in accordance with the V 34 The maximum value is 33600 bps Otherwise keep it the default value You need to modify it only when the negotiation peer requires Jitter buffer Set the extent of T 38 jitter buffer and the default is 250 The valid range is 0 1000 in milliseconds ECM mode Determine whether to use corrective mode of fax By default it is not selected By default it is not selected Packet size Set the packet size of T 38 30 milliseconds is the default value Redundancy Set the number of the redundant frames in T 38 date package default is 4 Image Set the number of the redundant image in T 38 date package default is 1 redundancy Parameters available only in the MX8A Receiving port for FoIP Set whether to open a new port when the gateway is switching to T 38 mode and by default original voice port will be used e Open a new port use the new RTP port e Use original voice port use the original RTP port that created on call set Receive gain Set the receiving gain of T 38 fax with the default of 6dB Transmit gain Set the transmission gain of T 38 fax with the default of OdB 2 4 Line 2 4 1 Phone Number Only a g
88. nt and obtains network information such as an IP address via DHCP The device ignores any subsequent LLDP message with different VLAN ID Figure 3 75 shows the handling procedure www newrocktech com HX4E MX8A Series Voice Gatewa User Manual Figure 3 75 Procedure of handling LLDP message carrying a VLAN ID ee Periodical sending LLDP VLANID200 Enable VLAN DHCP Discover ID 200 DHCP Offer 1D 200 DHCP Request 1 200 DHCP ID 200 Periodical sending DP VLANID 300 Procedure of Handling the LLDP Message with no VLAN ID During startup period if the device receives LLDP messages with no VLAN ID it uses the VLAN information configured manually Figure 3 76 shows the handling procedure Figure 3 76 Procedure of handling the LLDP message with no VLAN ID Periodical sending LLDP LLDP LLDP without any VLAN ID Uses the VLAN information configured manually 3 2 2 Messages LLDP Message Upon receipt of an LLDP message the device will check if the VLAN ID Priority and DSCP fields included Figure 3 77 shows the LLDP message www newrocktech com 9 User Manual HX4E MX8A Series Voice Gateway Figure 3 77 LLDP Message Link Layer Discovery Protocol Chassis Subtype MAC address Id 00 0e a9 20 33 66 Port Subtype MAC address Time TO Live 120 sec System Name VOIP AG System Description VoIP Gateway Capabilities Management Address P
89. oadcast domains Only hosts in the same VLAN can directly communicate without a router so broadcast packets are restricted to the same VLAN improving network security e g a data only VLAN or voice only VLAN VLAN technology identifies the VLAN information of a data packet by adding the VLAN tag field in the Ethernet frame header When a gateway accesses a VLAN configurations such as VLAN tags and priorities are required for the gateway The following methods are used for configuring VLANs e Manual configuration Via a web based GUI and restart is required after the configuration Automatic configuration With Link Layer Discovery Protocol LLDP enabled during startup the device automatically obtains VLAN configuration information via an LLDAP message adds VLAN tag in packets it sends and obtains network information such as IP address using the DHCP mode by default New Rock gateways support two VLAN modes single VLANs and multi service VLANs including voice and management VLANs Manual mode is used to configure single and multi service VLANs Automatic mode can configure only single VLANs 3 1 Manual Configuration 3 1 1 Single VLAN services of the device are on the same VLAN and the device receives only data packets carrying the VLAN and includes the VLAN tag in all sent data packets In the single VLAN mode all device services belong to the same VLAN The device receives only data packets that carry the VLAN
90. onfiguration of subscriber line Deactivate CFNR The function key for deactivating call forwarding on no answer with default of 62 Activate CRBT The function key for activating color ringback tone with default of 80 Subscribers may select their favorite color RB tone by using this key Note It s required to start color ring service before using this function please see Phone for how to assign the feature to the phone User operation upon off hook the subscriber may press the function key e g 80 then input the two digit index numbers of color ring 80 is used for hearing and inquiring the color ring that has been previously set Deactivate CRBT The function key for deactivating the color ring with default of 80 The subscriber may use such key to recover the normal ring of phone User operation off hook press 80 hang up Call Forking The function key for activating the double ring forking feature with default of 75 Deactivate forking The function key for deactivating the feature with default of 75 New Rock Technologies Inc 69 User Manual HX4E MX8A Series Voice Gateway Name Description Do not disturb Activate Don t Disturb with default of 72 With DND selected the gateway will reject all coming calls by sending busy tone to the caller Note It s required to start Don t Disturb prior to using this function please see the instructi
91. ons on relevant configuration of subscriber line Deactivate DND The function key to cancel Don t Disturb with default of 72 Dialing the function key may recover normal ringing upon the arrival of incoming calls Speed dial Define the function key of dial with default of 74 This key allows the user to build a table of 2 digits 20 49 speed dial numbers Note It s necessary to get the dial up service under way before applying this function please see Phone for how to assign the feature to the phone User operation upon dialing the function key 74 dial the two digit speed dial followed by the expanded number terminated with To cancel the relationship see the following descriptions Speed dial prefix The prefix number for applying abbreviated dialing with default of The said prefix should be added ahead of abbreviated dialing numbers when using abbreviated dialing User operation off hook dial the prefix number of abbreviated dialing and dial abbreviated dialing number 20 Suspend call waiting The function key for cancelling the call waiting feature for next call with default of 64 Dialing this function key will temporarily shield the user from a call waiting distraction for next call avoiding the possible intervention Note The function key works only for single cancel if to cancel the call waiting completely please refer to the instructions on relevant configuration of
92. ort Description ethO IEEE 802 1 VLAN Name IEEE 802 3 Link Aggregation IEEE 802 3 MAC PHY Configuration Status TIA TR 41 Committee Media Capabilities TIA TR 41 Committee Inventory Software Revision 1111 111 TLV Type Organization specific 127 0 0000 1000 TLV Length 8 Organization unique Code 0x0012bb Media Subtype Network Policy 0x02 Application Type voice 1 Policy Defined p amp J E E E E E E E BB BB EE Cae exe 532 2122 2222 TAG YES 0001 1001 000 VLAN Id 200 52232401 L2 Priority 5 1110 DSCP Value 46 LLDPDU Sent Message with a VLAN ID After obtaining a VLAN ID from the LLDP message the device adds the VLAN information to the Ethernet frame headers of all messages to be sent In addition the device adds a DSCP value to the RTP message Figure 3 78 shows the sent message with a VLAN ID Figure 3 78 Adding a VLAN ID to the message to be sent Frame a 218 en on wire Qa bits 212 am bits on interface 0 9 a9 6 gha 1 14 07 00 0e a9 05 14 07 ei ae ern CFI 0000 1100 1000 200 Type IP 0x0800 Internet Protocol version 4 Src 10 128 10 173 10 128 10 173 Dst 10 128 88 120 10 128 88 120 Version 4 Header length 20 bytes E Differentiated services Field Oxb8 202228 ai Forwarding ECN 0x00 Not ECT Not ECN Capable Transport 1011 10 Differentiated serv
93. ort to the call agent Note This parameter must be set since there is no default value The factory setting is L HD L HU L HD Offhook L HU Onhook New Rock Technologies Inc 29 User Manual HX4E MX8A Series Voice Gateway Name Description FXO event package Handset Packag or Line Package Wildcard Select whether a wildcard with prefix is allowed when a gateway registers to the proxy server The default value is not allowed Partially allowed gateways will use a wildcard with fixed prefix e g aaln when registering For example when configuring telephone numbers if line 1 is set to 1 line 2 is set to aaln 2 and line 3 is set to aaln 3 the gateways will register to the call agent in aaln without the need of registering the lines individually Allowed the gateways will use a wildcard in registering without prefix CR for End of Line Select whether CR is used as the end of line in the MGCP messages Default not selected Quarantine default to loop Select the Quarantine handle of gateways making a request to the outside and default not selected Selected quarantine using loop mode the gateways will continually notify all events as requested after receiving a request Enable first digit timer Select the processing mode when there is no timeout parameter in the outside request received by the gateways and default not selected Selected the gateways will report timeou
94. play information is carried Busy detection Busy tone count Set the number of consecutive repeat times the gateway detects busy tone signals Gateways will regard the busy tone signal with the repeat times specified here as a hang up signal Default is 2 effective range is 2 5 cycle Tone on duration Set duration of busy tone signal the default is 350 in milliseconds Tone off duration Set the interval time of busy tone the default is 350 in milliseconds Detect dual frequency busy tones To detect dual frequency busy tones Busy tone frequency If Detect dual frequency busy tones is enabled you need to specify the frequency to be detected Unit Hz 46 www newrocktech com HX4E MX8A Series Voice Gateway User Manual 2 6 Routing 2 6 1 Digit Map After login click Routing Digit Map tab to open the dialing rules interface Figure 2 24 Configuration Interface for Digit map Routing Digit map Routing table IP table 01 3 5 7 8 010 02 0 3 9 120 11 0 2 9 111 123 95105 95 100 13 5 7 8 2 3 5 7 8 1 9 80 1 9 800 4 1 9 40 1 9 400 v Save Dialing rules are used to effectively judge if the received nu
95. please use Radius default port number of 1813 Key Set the share key to be used for encrypted communications between Radius client and server Note The share key should be configured the same for both client and server side Secondary Server Set the IP address and port number of standby Radius server When the fault appears in communications between gateway and preferred Radius server the gateway will automatically activate standby Radius server Note In case of no configuration of port number use default port number of 1813 Key The share key for communications between Radius client and standby Radius server Note The key should be configured the same for both client and server side Retransmit timer Set the amount of overtime on response after transmission of Radius message the default is 3 seconds The retransmission will be performed If no response is given after the timeout Retransmit times Set the times of retransmission of Radius message when no response is received default is 3 times CDR type e Outbound set whether to send RADIUS charge message for outbound calls e Inbound set whether to send RADIUS charge message for inbound calls Answered set whether to send RADIUS charge message when calls are connected Unanswered set whether to send RADIUS charge message for unanswered calls 2 7 9 Encryption After login click the label of Advanced Encryption to open this interface 64 w
96. press key after dial up the gateways will immediately terminate receiving digits and send all the numbers before key Terminate after receiving and any two digit number xx is primarily used to activate function keys for supplementary services such as CRBT Call Transfer Do not Disturb etc Terminate after receiving and any two digit number is primarily used to stop function keys for supplementary services such as CRBT Call Transfer Do not Disturb etc 12 3 5 7 The gateway terminates receiving digits after receiving eight digits starting with any digits except 1 4 or 9 02 The gateway terminates receiving digits after receiving 11 digits starting with 02 013 The gateway terminates receiving digits after receiving 12 digits starting with 013 13 The gateway terminates receiving digits after receiving 11 digits starting with 13 11x The gateway terminates receiving digits after receiving three digits starting with 11 The gateway terminates receiving digits after receiving five digits starting with 9 17911 e g Send away when the set number like 17911 is received Dial rules by default as follows 01 3 5 7 8 xxxxxxxxx 010 02 013 9 120 11 0 2 9 111 123 95105 95xxx 100xx 1 3 5 7 8 xxxxxxxxx 2 3 5 7 xxxxxxx 8
97. ps Jitter buffer 200 ms Range 0 to 1000 Default 200 Receiving port for FoIP Open a new port Use original voice port ECM mode Yes 9 No Receive gain 6 v dB Transmit gain 0 v dB Packet size 30 v ms Redundancy 4 v dB Image redundancy 1 Y Save Table 2 10 Fax Configuration Parameters Name Description Initial offer Codec Go to Basic System page to configure by clicking Edit For details see 2 3 4 System Media port Min RTP port Go to Advanced Media stream page to configure by clicking Edit For details see 2 7 6 Media Stream Max RTP port Go to Advanced Media stream page to configure by clicking Edit For details see 2 7 6 Media Stream Fax Only G 711 This parameter applies only to the T 30 POS terminal and MODEM service pass through 72 selected In this mode the voice codec must be set to G 711 otherwise the facsimile service fails Only T 38 fax T 38 with CED selected T 38 with CNG Both G 711 Both T 30 and T 38 th h pp ANKE Note When received fax signaling carries both T 30 and T 38 media preferentially use selected T 38 Adjustable parameters when the T 38 is enabled Default values are recommended New Rock Technologies Inc 31 User Manual HX4E MX8A Series Voice Gateway Name Description Max rate Set the maximum fax transmission rate using these three options 9600 negotiates the tra
98. rations Trunk re registration A re registration of the SIP trunk is triggered upon the detection of the change of the public IP address of the device by using STUN query Normally the session interval of STUN request should be shorter than the registration period Note The IP address obtained through STUN is used only for re registration of SIP server and it is not used in SIP message fields such as Via and Contact and SDP C field Trunk re registration amp NAT address updating A re registration of the SIP trunk is triggered upon the detection of the change of the public IP address of the device by using STUN query And the IP address obtained through STUN is used in SIP message fields such as Via and Contact and SDP C field 2 3 3 VLAN After login click Basic VLAN tab to open the configuration interface New Rock Technologies Inc 21 User Manual HX4E MX8A Series Voice Gateway Figure 2 10 VLAN Configuration Interface Basic Status Network VLAN System SIP MGCP FolP LLDP VLAN Activate On Off Packet interval 30 s Range 5 3600 Activate On Off Mode Single VLAN Multi service VLAN VLAN tag 0 VLAN QoS 0 Best effort M IP address assignment Static M IP address 192 168 2 218 Netmask 255 255 0 0 Gateway IP address 192 168 2 1 MTU 1500 Range 576 1500 Save Table 2 4 VLAN Configuration Parameters Name Description LLDP Activate e On Indicat
99. re at the bottom of the configuration screens It is used to submit configuration information Users click the Save button after completion of parameter configuration on a page A success prompt will appear if configuration information is accepted by the system if The configuration takes effect after the system is restarted dialog box appears it means that the parameters are valid only after a system restart It is recommended that users press the Reboot button on top right corner to enable the configuration after changing all parameters to be modified 2 3 Basic Configuration 2 3 1 Status After login open the Basic tab page to view device information When the SIP port of the device is 5060 you are advised to modify it Figure 2 8 Status Interface Basic Status Network VLAN System SIP MGCP FoIP 5060 It is not recommended to use port 5060 to avoid SIP DoS attack Click here to change Local signaling port it Host name 8 MAC address 00 0E A9 39 03 2B Model MX8A 4S 4 IP address 192 168 2 218 SNTP The synchronization failed Configuration System up time 1 hour 42 minutes 36 seconds 2 3 2 Network After login click Basic gt Network tab to open the configuration interface New Rock Technologies Inc 19 User Manual HX4E MX8A Series Voice Gateway Figure 2 9 Network Configuration Interface Status Network VLAN System SIP FoIP STUN Setup DHCP Auto config M IP addres
100. rt number of the SIP registration server The address and port number are separated by It has no default value The register server address can be an IP address or a domain name e g 168 33 134 51 5000 or www sipproxy com 5000 When a domain name is used you must activate DNS service and configure DNS server parameters on the network configuration page Proxy server Configure the IP address and port number of the SIP proxy server The address and port number are separated by It has no default value The proxy server address can be set to an IP address or a domain name e g 168 33 134 51 5000 or www sipproxy com 5000 When domain name is used you must activate DNS service and configure DNS server parameters on the network configuration page When a domain name is used you can fill in a backup IP address in Backup SIP proxy server in the High Availability configuration This allows the device to failover to the IP address if the domain name resolution service fails 26 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Name Description Subdomain This domain name will be used in INVITE messages If it is not set here the gateways name will use the IP address or domain name of the proxy server as the user agent domain name It has no default value Registrar mode The gateway supports three registration schemes e Per line default authentication and register per line
101. s 192 168 2 218 Subnet mask 255 255 0 0 Default gateway 192 168 2 1 Obtain DNS server address automatically Use the following DNS server address STUN 9 Enable Disable Server IP address Name stun newrocktech com Server port 3478 Session interval 60 s Range 30 65535 Operations Trunk re registration Trunk re registration amp NAT address updating Save Table 2 3 Network Configuration Parameters Name Description Setup Methods for obtaining an IP address e Static IP static IP address is used DHCP use the dynamic host configuration protocol DHCP to obtain IP addresses and other network parameters e PPPoE PPPoE service is used Username Enter an authentication user name if PPPoE service is selected and there is no default value Password Enter an authentication password if PPPoE service is selected and there is no default value IP address If Static IP or DHCP is selected but an address fails to be obtained the gateways will use the IP address filled in here If the gateways obtain an IP address through DHCP the system will display the current IP address automatically obtained from DHCP This parameter must be set due to no default value Subnet mask The subnet mask is used with an IP address When the gateways uses a static IP address this parameter must be entered when an IP address is automatically obtained through DHCP the system will display the subnet mask automatically
102. sessions and transmit it to the platform in the form of SIP INFO messages e RFC2833 SIP INFO sending DTMF signals simultaneously via 2833 and SIP INFO RFC 2833 payload Used with RFC 2833 in the DTMF transmission modes The default value of 2833 type payload type is 101 The effective range available 96 127 This parameter should match the setting of far end device eg platform DTMF tone This parameter sets the on time in ms of DTMF signal sent from FXO port The duration default value is 100 ms The duration time range is 50 150 ms DTMF interdigit This parameter sets the off time ms of DTMF signal sent from port The default pause value is 100 ms The duration time range is 50 150 ms Min DTMF Minimum duration time of effective DTMF signal Its effective range is 32 to 96 ms detection duration The default value is 48 ms The greater the value is set the more stringent the detection is DTMF detection duration increment against talk off An actual detection threshold is determined jointly by using the Min DTMF detection duration and this parameter Actual detection threshold Min DTMF detection duration DTMF detection duration increment against talk off The valid values are 16 32 and 48 in million seconds Increase the value can prevent false detection of DTMF signal Table 2 6 Codec Methods Supported by Gateways Codec Bit Rate Kbit s Time Intervals of RTP Package Sending ms G7
103. smits It is 5000 ms by default URI RFC 3966 Calling party Select the address scheme for calling party number e SIP SIP URI is used such as From lt sip 212 172 16 10 126 gt tag 143349062153 1 e TEL tel URL is used such as From lt tel 212 gt tag 143349065857 1 Called party Select the address scheme for called party number e SIP SIP URI is used such as To lt sip 212 172 16 10 126 gt e TEL tel URI is used such as To lt tel 212 gt user phone Carrying the user phone field precede SIP version in the INVITE request Parameter e g INVITE sip 212 172 16 10 126 user phone SIP 2 0 2 7 8 RADIUS Unavailable on the HX4E After login click the label of Advanced gt RADIUS to open this interface New Rock Technologies Inc 63 User Manual HX4E MX8A Series Voice Gateway Figure 2 35 RADIUS Configuration Interface i run Routing Advanced System Security Whitelist Media stream SIP RADIUS Encryption Greeting Tones Feature codes System time Primary server Key side Secondary server Key The key should be configured the same for both client and server side Retransmit time 3 s Range 1 10 Default 3 Retransmit times 3 Y CDR type Inbound 0 Outbound 0 Answered 0 Unanswered Save Table 2 28 RADIUS Configuration Parameter Name Description Primary Server Set IP address and port number of preferred Radius server Note if the port number is not configured yet
104. ssified into administrator and operator The default password is shown in Table 2 2 The password is shown in a cipher for safety Table 2 2 Default Passwords of Gateway Type Default Administrator Passwords Default Operator Password lowercase letters required MX8A mx8 operator HX4E hx4 operator The administrator can browse and modify all configuration parameters and modify login passwords The operator can browse and modify a subset of the configuration parameters The gateways allow multiple users to log in if needed e If both an administrator and operator have logged in the administrator can modify the configuration while the operator is limited to browsing e When multiple users with the same level of permission log in the first can modify while others may only browse 5 e The system will confirm timeout if users do not conduct any operation within 10 minutes after login They are required to log in again for continuing operations Upon completion of configuration click the Logout button to return to the login page so as not to affect the login permission of other users To ensure system security please choose Tools gt Change password and change the password when you log in for the first time For details see 2 10 1 Change Password 18 www newrocktech com HX4E MX8A Series Voice Gateway User Manual 2 2 Buttons Used on Gateway Management Interface Save buttons a
105. t 100ms latency and jitter 5 ical 0 0000 1100 1000 10 200 Type IP 0 0800 3 Internet Protocol version 4 src 10 128 10 130 10 128 10 130 Dst 192 168 88 120 192 168 88 120 8 User Datagram Protocol src Port sip 5060 Dst Port sip 5060 a Session Initiation Protocol REGISTER 3 1 2 Multi service VLAN In the multi service VLAN mode the device can configure a VLAN tag a priority for the voice service SIP signaling and RTP T 38 media stream and a management service HTTP Telnet 069 and SNMP The device carries a different VLAN tag in data packets for different services In this mode the physical network port of the device can have a separate address or obtain an address from a non VLAN network Configuring Voice VLAN The device includes a VLAN tag configured in the voice VLAN in SIP RTP and T 38 data packets The voice VLAN of the device has the following two modes Mode 1 and Mode 2 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Model Signaling SIP and media stream RTP T 38 are on the same VLAN In this mode the voice VLAN can be configured with a separate IP address On the web interface click Network and ensure that the VLAN function is set to On and Mode is set to Multi service VLAN Select Mode 1 for Voice VLAN enter the VLAN tag and specify network information such as IP address Figure 3 65 Configuring Voice VLAN to Work in Mode 1 VL
106. t this is selected Connect signal delay After making an outgoing call from a FXO port the gateway will send a 200 OK message to the platform with a delay if this parameter is selected If unselected the system sends a 200 OK message to the platform after off hook on the FXO port Also see Answer delay on page Trunk Advanced Permanent recording Select if recording service is activated and by default this is not selected 2 5 3 Trunk Batch Unavailable in the HX4E Only a gateway with FXO ports can display this interface After login click Trunk Batch to open the configuration interface Step 1 Click the following interface is shown Choose batch configured trunks and click OK Step 2 Click to activate this function to configure this parameter For details of the parameter see Trunk gt Feature New Rock Technologies Inc 43 User Manual HX4E MX8A Series Voice Gateway Figure 2 22 Trunk Batch Configuration Interface Trunk Phone number Trunk Batch Advanced Trunk 4 Local SIP port Registration Inbound handle Binding X Binding number RFC6913 00 Registration subscription e Polarity reversed signal detection Caller ID detection e Outgoing call barring Echo cancellation Connect signal delay e Permanent recording 2 5 4 Trunk Characteristics Only a gateway with FXO ports can display this interface After login click Trunk Advan
107. t connected Indicates line type and device status Yellow flashing The device is starting and the port is an FXO port Green flashing The device is starting and the port is an FXS port Off No line is detected Possibly the voice interface card is not inserted or the port is damaged VOICE Indicates running status Green FXS Steady yellow Calling in or out via an analog trunk yellow FXO Yellow flashing Ringing of calling in for an analog trunk Steady green Off hook or call established Green flashing Ringing on incoming call Off The port is in idle status Note The device starts up for approximate 30s to indicate line type then indicates running status Indicator of button RST To restore the MX8A to factory default press the RST for more than 3 seconds and release it when STU turn blinking red This setting will be valid after rebooting the device www newrocktech com HX4E MX8A Series Voice Gatewa User Manual 2 Parameters Setting 2 1 Login 2 1 1 Obtaining Gateway IP Address MX8A HX4E Gateways start DHCP service by default and automatically obtain an IP address on the LAN you can use the factory default gateway IP address if it is unable to be obtained e g when connected directly with a computer To change the fixed IP address you can use a telephone connected to the FXS port to dial 90 the fixed IP address subnet mask IP address of the gateway 0 The dots in the IP address need
108. t for sending response Using received port to send response Using 5060 Contact field in REGISTER NAT IP address O LAN IP address Domain name in REGISTER Domain name Subdomain name Via field NAT IP address LAN IP address To header field Subdomain name Outbound proxy Call ID header field Hostname 9 Local IP address Obtain called party number from From Request Line field From Tofield Calling party number in call transfer Originating number Forwarding number Do not validate Via Register upon invite timeout Sask Ug poit for Use the receiving port of proxy Use the sending port of proxy response IMS IMS IMS NGN Early media 0 RFC5009 Media direction attribute Supported Nextnonce Using NextNonce in 200 response Ignore lt NextNonce gt Registration subscription Multi port SIP timer Timer A 1000 INVITE request retransmit interval for UDP only Timer B 16000 INVITE transaction timeout timer Timer D 16000 Wait time for response retransmit Timer E 500 non INVITE request retransmit interval UDP only Timer F 17000 Range 2000 32000 non INVITE transaction timeout timer Timer G 2000 INVITE response retransmit interval Timer H 16000 Wait time for ACK receipt Timer I 5000 Wait time for ACK retransmits Timer J 16000 Wait time for non INVITE request retransmits Timer K 5000 Wait time for response retransmits URI RFC 3966 Calling party number s p 9 TEL Called party n
109. t in terms of its own timeout setting the time interval set in non dial timeout of configuration system parameters when subscribers hasn t dialed up in time after offhook Using configured digit map Select whether to activate the digit map configured by local gateway and default value is not selected Using notify instead of 401 402 Set whether the gateways report offhook events to replace 401 messages in NTFY or report onhook events to replace 402 messages in NTFY when responding to messages sent by the proxy server Default not selected Selected the gateways will use NTFY messages to replace 401 and 402 messages No name in default package Select if a package name is included when the gateways reply to the default package and default not selected Keep connection when on hook Select if the gateways actively cancel connection disconnect when subscribers hook on and default not selected 2 3 8 FoIP After login click the label of Basic gt FoIP to open this interface www newrocktech com HX4E MX8A Series Voice Gateway User Manual Figure 2 15 Fax Configuration Interface Status Network VLAN System Initial offer Media port Fax outing SIP MGCP FoIP Codec PCMU 20 Edit Min RTP port 10010 Edit Max RTP port 10030 Edit Transport mode G 711 pass through T 30 fax POS machine and modem dial up vj T 38 fax Max rate 9600 bps amp 14400 bps 33600 b
110. tag and includes the VLAN tag in all sent data packets In this mode the physical network port of the device has no separate address and shares the IP address of the VLAN interface Configuration On the web interface click Network set the VLAN function to On set Mode to Single VLAN enter the VLAN tag and specify network information such as IP address or select DHCP As shown in Figure 3 63 New Rock Technologies Inc 1 User Manual HX4E MX8A Series Voice Gateway Figure 3 63 Configuring the single VLAN VLAN Activate On O off Mode Single VLAN D Multi service VLAN VLAN tag 0 VLAN QoS 0 Best effort M IP address assignment Static address 192 168 2 218 Netmask 255 255 0 0 Gateway IP address 192 168 2 1 MTU 1500 Range 576 1500 Example of Single VLAN Configure the device to work in single VLAN mode with a corresponding VLAN tag of 200 and restart the device Check that all data packets sent by the device carry a VLAN ID 200 as shown in Figure 3 64 For details about a captured packet see SingleVlan pcapng in 3 3 Packet Capture Files Figure 3 64 A Data Packet Carrying a Corresponding VLAN Tag in the Single VLAN Mode Frame 15 418 bytes on wire 3344 bits 418 bytes captured 3344 bits on interface 0 Ethernet II src shanghai 00 26 90 00 0 9 00 26 90 Dst Shanghai 00 03 04 00 0 9 00 03 04 tj 802 10 virtual LAN PRI 5 CFI 0 ID 200 101 Priority video l
111. teways will relay the extensions to PBX after the delay set here Setting of 0 means no extension number relay The default is 0 milliseconds Loop open This parameter is used with the loop open disconnection request The range is from interval 100 ms to 6000 ms Polarity reversal Set the trigger for polarity reversal the default is Outgoing e Outgoing transmit reverse polarity signal only when the outbound is connected e Bi direction transmit reverse polarity signal for the connection of both inbound and out bound calls Polarity reversal delay The delay time from a call being answered to the transmission of reverse polarity signal The default value is 3 in seconds Effective range of setting is 0 30 seconds Music on hold Choose whether to play the background music while call waiting and the default is not to play Call waiting with hunt group Choose whether to activate hunt group feature for call waiting Default not selected New Rock Technologies Inc 39 User Manual HX4E MX8A Series Voice Gateway Name Description Message waiting indication MW Choose the lighting method of message waiting indicator of voice mail here None Polarity reversed FSK high voltage lighting Message waiting indicator refers to the special LED on a phone working with voice mail function When user receives a voice message The gateway will light this lamp upon receiving the notice from p
112. tgoing call barring Echo cancellation Connect signal delay Permanent recording Table 2 15 Configuration Parameters of Trunk Features Name Description Trunk ID Select a trunk line required to configure FXO n corresponds to the Trunk gt Phone number gt ID n Phone number Display phone number associated with the trunk set in Trunk Phone number Local SIP port Set the port used for receiving and sending SIP messages on the line If this parameter is not specified the local port configured in Basic gt SIP is used This parameter is displayed only when multi port is selected in page Advanced SIP Registration Select if this trunk registers with the SIP registration server By default this is not selected Password If Registration is selected the authentication password for register of this line must be entered here 42 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Name Description Note The following features are valid only in SIP protocol When the gateways use MGCP protocol the control of all call services is provided by the proxy server without the need of these setting Inbound handle The gateways provide three scenarios for handling incoming calls on the FXO trunk e Binding when a telephone call comes to the port the gateways will route the call to a FXS port according to the DID number bound with the port Note Setting
113. the calling number beginning with 88 for calls from port with 2682000 50 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Processing Description and Example Mode REPLACE Another use of REPLACE is to replace the specific number based on another number associated with the call For example replace the calling number according to the called number Examples FXS 12345 REPLACE CPN 1 8621 FXS CPN13 REPLACE CDPNO 0 For calls from FXS ports with called party number of 1234 remove one digit at the end of the calling number and add 8621 for calls from FXS ports with calling party number starting with 13 add 0 at the beginning of the called number END or ROUTE End of number transformation From top to bottom number transformation will be stopped when END or ROUTE is encountered the gateways will route the call to the default routing upon detecting END or route the call to the designed routing after detecting ROUTE Example 1 FXS 12345 ADD 8001 FXS 12345 REMOVE 4 FXS 12345 END Add suffix 8001 to the called number starting with 12345 for calls from FXS ports then remove four digits in front of the number to end number transformation yielding 58001 Example 2 IP 222 34 55 1 CPNX REPLACE 2680000 IP 222 34 55 1 CPNX ROUTE FXS 2 For calls from IP address 222 34 55 1 calling party number is replaced by 2680000 and then the call is routed to FXS port 2 with the new calling party number
114. the configuration interface 40 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Figure 2 20 Phone Number Configuration Interface Trunk Phone number Trunk Batch Advanced FXO 1st line No ID3 8002 104 8003 107 8006 108 8007 Save Table 2 14 Configuration Parameters of FXO Phone Number Name Description Istline This number is used for the fast setup of consecutive number of trunk line Click Batch after filling in initial number the number of Line 1 adopts initial number that of Line 2 increases 1 progressively based on that of Line 1 and so on You needn t fill in if you do not use batch configuration or the number is not consecutive IDn Fill in the telephone number associated with the trunk n FXO port This should be manually performed if Batch mode is not used 2 5 2 Trunk Features Only a gateway with FXO ports can display this interface After login click Trunk gt Trunk tab to open the configuration interface New Rock Technologies Inc 41 User Manual HX4E MX8A Series Voice Gateway Figure 2 21 Trunk Line Features Configuration Interface Phone number Trunk Trunk Batch Advanced Trunk ID FXO 3 M Phone number 8002 Display as Local SIP port 0 Registration Password Inbound handle Second stage dialing Y Voice prompt 9 Dialing tone RFC6913 Registration subscription Polarity reversed signal detection Caller ID detection Ou
115. to FXS port 1 Example 3 800 0 3 ROUTE FXS 1 2 R Select a port in round robin order Example 4 IP 800 0 3 ROUTE FXS 1 2 G Select all idle ports and provide ringing ROUTE FXO Route a call to FXO port Example 1 IP x ROUTE 1 2 Select a port in sequential order Example 2 IP 800 0 1 ROUTE 1 2 R Select a port in round robin order ROUTE IP Route a call to the SIP proxy server Example FXS 021 ROUTE 228 167 22 34 5060 228 167 22 34 5060 is the IP address and port of the platform 2 6 3 Examples of Routing Rules This section provides examples of how routing table can be used to implement features 1 Assigning One Phone with Dual Numbers 2 HuntGroup 3 Outbound Call Barring 4 Trunk Group for Outbound Calling Assigning One Phone with Dual Numbers An analog extension of an FXS port FXS1 for example of 4 can be associated with two phone numbers a PSTN number 61202701 and an extension number 1001for example The PSTN number is used for direct inward dialing and the extension number is used for intercom This feature can be supported by configuring the FXS1 number as 61202701 and adding the following routing rule to the routing table FXS 1001 ROUTE FXS Hunt Group A hunt group is a group of extensions to which an inbound call is terminated following certain rules Here is an example of how to terminate incoming calls from analog trunks to a hunt group consisting of ports F
116. to be replaced with star keys To obtain an IP address through DHCP you can use a telephone connecting to the FXS port to dial and after The feature is now activated is heard restart the device Table 2 1 Default IP Address of Gateway Type Default DHCP Default IP Address Default Subnet Mask Service MX8A Enabled 192 168 2 218 255 255 0 0 HX4E Enabled 192 168 2 218 255 255 0 0 e Youcan dial to obtain the current gateway IP address version information of firmware and port used to access the Web GUI using the telephone connected to the subscriber line FXS ports after the equipment is powered on e Ifthe device does not have FXS ports such as an MX8A 8FXO or 440 you can use New Rock s device IP address obtaining tool called Finder to obtain the IP address You can get the Finder software by sending email to gs 9 newrocktech com 2 1 2 Logging On Enter the gateway IP address in the browser address bar e g 192 168 2 218 You can enter the gateway configuration login interface by entering a password on the login interface Both Chinese and English Languages are provided for the Web GUI New Rock Technologies Inc 17 User Manual HX4E MX8A Series Voice Gateway Figure 2 7 Login Interface for MX8A Gateway Configuration VoIP Gateway Admin r 2 1 3 Gateway Administrator and Operator Rights Logon users are cla
117. ules table When a subscriber has dialed 021 and hasn t dialed the next number within a set time by this parameter eg 2 seconds the gateways will consider that the subscriber has ended dial up and call out the dialed number 021 Codec Codecs supported by the deivce include G729A 20 PCMU 20 and PCMA 20 This parameter must be set due to no default value For details see Table 2 6 Several encoding methods can be configured in this item at the same time separated with in the middle the gateways will negotiate with the platform in the order from front to back when configuring the codec methods Hook flash handle The gateways provide the following processing modes after detecting hook flash from subscriber terminals Internal the hook flash event will be handled internally Server RFC 2833 transmitting the hook flash to platform with RFC 2833 Server SIP INFO transmitting the flash off to platform with SIP INFO 24 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Name Description DTMF Transmission modes of DTMF signal supported by the gateways include RFC 2833 transmission Audio and SIP INFO The factory default value is RFC 2833 method e RFC 2833 separate DTMF signal from sessions and transmit it to the platform through RTP data package in the format of RFC2833 e Audio DTMF signal is transmitted to the platform with sessions SIP INFO separate DTMF signal from
118. umber sip O TEL Parameter e g Request Line INVITE SIP 0351 xd gt com user phone SIP 2 0 New Rock Technologies Inc 61 User Manual HX4E MX8A Series Voice Gateway Table 2 27 SIP Related Configuration Parameter Name Description SIP related configuration MWI subscription The default is 86400 seconds The gateway will send the platform a message to confirm that it has subscribed to MWI service at intervals of the time period set here This parameter should be used in conjunction with voice mail subscription on the page of the subject subscriber line PRACK Determine whether to activate Reliable Provisional Responses RFC 3262 Session timer Choose to activate session refresh RFC 4028 By default session timer is not activated By default this is not selected Session interval Set the session refresh interval the gateway will enclose the value of Session Expires into INVITE or UPDATE messages Default value is 1800 seconds Minimum timer Set the minimum value of session refresh interval Request Response message configuration Port for sending response Select the port for sending SIP signaling responses e Using received port to send response e Using 5060 Contact field in REGISTER Choose the registration mode of gateway under LAN traversal circumstance the default is NAT IP Address NAT IP address use the NAT information returned by registratio
119. ure 3 71 SIP Data Packet Carrying VLAN Tag of the Voice VLAN in the Multi service VLAN Mode Hj Frame 30 789 bytes on wire 6312 bits 789 bytes captured 6312 bits on interface 0 Ethernet II src Shanghai 00 26 90 00 0e a9 00 26 90 Dst Shanghai 26 02 69 00 08 49 26 02 69 ual LAN PRI 5 0 Priority video 100ms latency and jitter 5 GEL Canonical 0 0001 0010 1100 ID 300 Type IP 0x0800 8 Internet Protocol version 4 Src 130 130 130 100 130 130 130 100 Dst 188 66 11 10 188 66 11 10 8 User Datagram Protocol src Port sip 5060 Dst Port sip 5060 E Session Initiation Protocol INVITE mW Request Line INVITE sip 66 66 11 10 51 2 0 Ej Message Header f Via SIP 2 0 UDP 188 66 11 5 5060 rport branch z9hG4bk 168627469014055899411405589032 8 To lt sip 66207701 188 66 11 10 gt From 66207731 lt sip 66207731 188 66 11 10 gt tag 14055899411405589931 1 Call ID 14055899411367473044 0 130 130 130 100 CSeq 100020 INVITE 101 Figure 3 72 RTP Data Packet Carrying VLAN Tag of the Voice VLAN in the Multi service VLAN Mode Frame 1744 3i amp Ethernet II Src Shanghai 00 26 90 00 08 a9 00 E 802 10 Virtual LAN PRI 5 CFI 0 ID 300 101 Priority video lt 10005 latency and jitter 5 2 2 0 CFI Canonical 0 ls 0001 0010 1100 300 0 0800 Internet Protocol version 4 Src 130 13
120. vate CFB 61 Activate CFNR 62 Deactivate CFNR 62 Activate CRBT 80 Deactivate CRBT 80 Call forking 75 Deactivate forking 75 Do not distrub 72 Deactivate DND 72 Speed dial 74 Speed dial prefix Suspend call waiting 64 Blind transfer 38 Audit CRBT 88 Three way calling 79 Table 2 32 Feature Codes Configuration Parameter Name Description System feature codes 68 www newrocktech com HX4E MX8A Series Voice Gateway User Manual Name Description Obtain IP address The function key for determining the IP address of gateway with a default of When this function key is dialed you can hear the device IP address the web port number for accessing the device the IP address of the gateway the subnet mask and the system software version number Note If the device has only the FXO port you can use Finder a tool developed by New Rock to obtain the IP address If you want to have a copy of Finder please send an email to gs newrocktech com Query extension number The function key for determining the phone number of this subscriber line with default of 00 By dialing this key your will hear the phone number of the subscriber line voiced by the gateway Service feature codes You can click to enable the service function key or deselect the checkbox to disable the service function key Activate CFU The function key for activating unconditional call forwarding with a default of 6
121. ww newrocktech com HX4E MX8A Series Voice Gateway User Manual Figure 2 36 Encryption Configuration Interface Advanced System Security White list Media stream SIP RADIUS Zneryption Greeting Tones Feature codes System time Encryption Signal encryption Enable Disable Encryption method UDP encrypted 7 Y Encryption key RTP encryption No encryption 0 M T 38 encryption Enable Disable Session border proxy Gee e g 201 30 170 38 1020 or softwitch com 1020 Signaling port 4660 Range 0 65535 Table 2 29 Encryption Configuration Parameters Name Description Signal encryption Choose whether to encrypt signaling By default this is not selected Encryption Set the gateway encryption method default is 7 The optional parameters as below 2 not encrypted 3 TCP encrypted 6 UDP not encrypted 7 UDP not encrypted 8 Using keyword 10 4 13 Encrypt13 14 Encryptl4 16 Word reverse 263 17 Word exchange 263 18 Byte reverse 263 19 Byte exchange 263 20 VOS Encryption key You may obtain it from service provider RTP encryption Choose whether to encrypt voice pack the default is 0 0 no encryption l entire message 2 header only e 3 the data body only T 38 encrypt Select to encrypt T 38 fax media stream packets By default this is not selected Session Border Proxy New Rock Technologies Inc 65 User Manual HX4E

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