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A beginner`s guide to computers, word processing, the Internet and
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1. DF eh FS A 100 HR 44 Normal gt Times New Roman 12 Bi U ES B f j i a Ea ed ES i TERE EE NE ET EE EE EE TEE EE NE ES ROS Word Help x GEK IE Assista OP ae Search for ad amp Table of Contents Cla wees LU Office Online Connect to Microsoft Office Online Get the latest news about using Word Automatically update this list from the web More Assistance A Training s Communities EE Downloads See also What s New Contact Us Accessibility Help Online Content Settings EE ETE NE EE ET EE HE DE Per DE GEOES HEDE Martin Darke 2008 37 5 A list of items will appear and it is up to you to click on the item which is most relevant to your search The screen below shows the result from clicking on Create a document template EX Type a qyestion for help x pas Document Microsoft Word B Search Results SHE IE Create a document template 30 results from qffice Online Create a Mument template a Help Using Wizards Security Because templates can store viruses be careful about opening them o files based on new templates Take the f precautions run up to date antivirus sofi your computer set your macro security high clear the Trust all installed add templates check box use digital signati maintain a list of trusted sources 59 Microsoft Office Templates Download templates for calendars business
2. Getting started with Windows Live Hotmail Sent Deleted Jokes Mark as Moveto V dm Options A wm wo Manage folders 6 Click on the required folder in the drop down list and your message will be transferred To check simply click on the folder on the left hand side of the inbox and you will see the contents Martin Darke 2008 80 TOPIC 9 MANAGING FOLDERS You might want to delete folders when they are no loner needed Here s the process Activity 8 From your inbox click on Manage Folders 2 Windows Live Martin sign out Hotmail New Defete Junk Markas Moveto Yo Options expertstudent55 hotmail O Soft by Y Search your e mail Inbox Martin Darke 0 Have a look 9 Junk Martin Darke Greetings 9 Drafts Windows Live Hot Getting started with Windows Live Hotmail Sent Deleted Jokes Windows Live OneCare More Martin Y sign out Hotmail New Rename Delete Options 4 expertstudent55 hotmail Folder Messages Size Inbox Inbox 3 41 8 KB Junk Junk 0 0 0 KB Empty Drafts Sent Drafts 0 0 0 KB Deleted Sent 1 1 4 KB Jokes 5 E m Manage folders pty Related places Jokes 0 0 0 KB Contact list Total 4 43 2 KB Calendar TOPIC 10 JUNK MAIL Hotmail has the capability to filter spam Generally the filter works quite well All messages placed in the Junk folder are automatically deleted after five days However be awar
3. 44 Normal Times New Roman 2 v BZ U E Z Z jz EEA A RR EC A Ce New Document wx __ Blank document Wh web page bd E mail message wi From existing document Templates Search online for Templates on Office Online wi On my computer La On my Web sites UE cs a Aga nG a g dd ge BA sd eN oO wile lll ag D er sa z fal ra m gt Draw bg _AutoShapes al oO Al is Ia Lil lt gt da AE Er English U S Page 1 Sec 1 1 1 At 2 5cm ini Col English U S ts start Cwe Os M Computer tra ni E Documenti Mi EN Aae gT A 15 21 Other features include the Work Area Task Bar Scroll Bars and Task Pane Martin Darke 2008 35 Now we ll describe the window above in more detail Title Bar Drop down menus Toolbars Rulers Cursor or Insertion Point Scroll Bars Status Bar Task Bar View Buttons Control Buttons The blue border at the top of the screen When you first open Word the new document will be named Document I When you save the document Document I will change to whatever you decide to name your document The next bar down contains the menus File Edit View etc These are called drop down menus because when you click the mouse over one of the words a menu appears giving you a range of options Below the drop down menus are two rows with a number of icons on each By clicking on these icons you can perform word processing sele
4. Graphics card 7 flat screen monitor Keyboard mouse and speakers 56k modem These are the main elements of a PC package and the price can range between 500 500 So it is important to understand what this terminology means Let s start with Windows Vista Every computer has to have an operating system which controls how you and a computer communicate It enables you to create and save documents copy music browse the Internet send emails and perform many other tasks When PCs first came on to the market there were two main competitors Windows owned by Microsoft and Apple Many computer buffs will tell you that Apple was and still is the best but Microsoft won the marketing battle now has some 95 of the market and Apple is more renowned for its iPods This also explains why Bill Gates is the richest man in the world Microsoft s first operating system was called 3 1 Since then we have had many others including Windows 95 97 98 NT Me XP and now Vista of which there are several versions Each one was an improvement on the previous one and the next scheduled release of a new Microsoft operating system is 2008 9 when we will be able to purchase what is provisionally entitled Windows 7 In effect Microsoft makes so much money because it forces us to upgrade every few years It has withdrawn technical support for Windows 98 and previous versions and support for XP Professional is scheduled to be withdrawn in 201
5. To shut down the computer when you have finished do the following Activity 9 Click Start 2 Click Turn Off Computer or Shut Down 3 Choose Turn Off from the three options The box will switch itself off automatically but you should also remember to turn off the power to the monitor the speakers and any other device such as the modem attached to the computer Martin Darke 2008 32 Section Two Word processing using Microsoft Word OBJECTIVES On completing this section you will be able to Create your own documents Apply formatting to your documents Save your documents Locate saved documents Print your documents VVVVV TOPICS I About Microsoft Word 2 Using Help 3 Begin Using Word 4 Saving Documents 5 Opening Saved Documents 6 More Everyday Tips 7 Inserting Pictures 8 Templates 9 Other Common Features 10 Printing Martin Darke 2008 33 Table of Contents Section Two TOPIC ABOUT MICROSOFT WORD esse see eek ee RR KERKE ERGE KERKE RR EER EER EE 35 TOPIC 2 USING HELP osse se Des sed dee Due OM ED ee eee 37 TOPIC 3 BEGIN USING WORD eene ee ER EER ER ER EK REK KEER GER GER GENE ERG 39 TOPIC 4 SAVING DOGUMENTS ses snak SEG NEER aaa 40 TOPIC 5 OPENING SAVED DOCUMENTS ees ees eek eek ee R RR KERR ER KERR ER Ke 44 TOPIC 6 MORE EVERYDAY TIPS eeii aaeeea aa aiaa aonni 45 TOPIC 7 INSERTING PICTURES aicc aaa a 46 TOPIC 9 TEMPLATES eici a eee 48
6. Yet many businesses Martin Darke 2008 9 and individuals continue to use Windows XP the version covered by this manual because it performs everything they need it to do Another problem is that various related service providers insist that you have to have the latest operating system in order to use their service It s a bit like running an old car but finding it difficult to obtain spare parts and comply with regulations to keep it on the road Eventually you ll have to leave it in the garage or put it on show in a museum You may well hear of other operating systems such as Linux Believe it or not this is absolutely free and businesses are starting to use it but it would take a quantum leap for everyday users to make the switch from Windows to Linux not only because were so used to Windows but also because Microsoft also sells software which can only be used with its operating system We have already mentioned the hard drive This is your main storage area One hundred and sixty billion bytes of information may sound like a lot and it is but in reality it s less than 40 DVDs and hence 40 movies However 160Gb is more than enough for the average user and in future it can easily be increased by taking the box to your local computer shop and having more memory installed quite cheaply More important is the amount of RAM or random access memory RAM is a temporary storage area which enables you to perform lots of tasks at the s
7. BROWSERS If you purchase a computer with Windows XP Microsoft provides a free browser called Internet Explorer One of the reasons why there have been so many problems with things such as viruses worms and trojans is because Microsoft didn t really address security issues within its browser Consequently many people have switched to alternative browsers such as Mozilla Firefox Recently though Microsoft has paid more attention to security and Internet Explorer is much more secure with improvements being carried out continuously Through your browser you can do many things for instance read newspapers from all over the world do your banking and pay bills Martin Darke 2008 55 od Mos shop trace your family history find a job check the weather find properties to rent or purchase and much more In fact the possibilities are endless The Internet has changed our lives od MOS od MOS od MOS Remarkably to use the Internet effectively you only need to know four things which are gt how to type an address gt how to save Favorites note the American spelling gt how to use a search engine such as Google gt how to change your home page Let s look at these one by one Before commencing note that we are using Version 6 of Internet Explorer In November 2006 Microsoft released the more secure Version 7 The basic features of Version are much the same as Versi
8. Main Identity OX Say 1 Outlook Expr Fie Edit View Tools Help 6 4 08 2006 8 Local Folde Ta Inbox Outbow New Contact Sent Ite ew Group Deletec New Folder amp Drafts Martin Darke 2008 110 3 Type a name for your group e g Association and then click Select Members idles Association Properties E Type a name for your group and then add members After creating the group you can add or remove members at any me Group Name Association 0 Mamber s You can add to a group in three ways select someone from your address book add a new contact for the group and your address book or add someone to the group but not to your address book Group Gro up Details Group Members Select Members 4 In the window below there are four individuals in the Address Book To add any one to the Association group click on a name and then clickSelect This moves the name over to the right hand side Members Select Group Members utd x lt Type name or select from list O Main Identity s Contacts M ae Name E MGil Address Esl Brenda White Brenda White Srenda iinetnet Es Kylie Fraser kylie ozemail co F Raymond Brown raymond bigpor Shane Ford shane optusnet lt il gt New Contact Martin Darke 2008 111 5 Move across all the addresses of the individuals you want to be in the Association group An exampl
9. TOPIC 9 OTHER COMMON FEATURES ees ese eek ee eek ek RR RR KERKE RR e Re 50 TOPIC L0 PRINTING ec a E AERAN de 51 Martin Darke 2008 34 TOPIC ABOUT MICROSOFT WORD Microsoft Word is a word processing program used to create documents such as letters faxes reports and even resumes The version used here is 2003 though Microsoft brought out a new version in 2007 If you have a licensed copy of Word on your computer which is usually installed as part of the Office suite of software then you are entitled to download updates to the software and also access many other resources free of charge from the Microsoft website Word is very powerful and has many features Even highly qualified secretaries might only use 50 of its capabilities For most of us on our home computers we might only use 10 20 of its capacity In this module we will be taking a look at some basic features so that by the end of the lesson you will be able to create and print high class documents such as letters When you start the Word program normally by double clicking on a shortcut we see the following screen or one that is similar The top line is called the Title Bar and underneath are the Meny Bar and two Toolbars Standard and Formatting on which are numerous icghs Z9 Document1 Microsoft Word MEd File Edit View Insert Format Tools Table Window Help Type a question for help x DAHAT DA aS II FOR AST ho 9 elk
10. always open this page and sign in by putting your full email address e g username hotmail com and password in the appropriate boxes before clicking Sign In 3 For now we must click Sign Up Martin Darke 2008 69 Sign up Windows Live BigPond Dial Up Residential Internet Explorer ex v https signup iive com signup aspx ru http 3a 2F 2fmail live com 2F 3frru 3dinbox8 amp wa wsignin 1 O amp rpsnv 108 amp ct 1228888305 amp rver 5 5 x a t XK p File Edit View Favorites Tools Help w fhe Sign up Windows Live gt Gm i Page v OP Tool v a TM Windows Live Create your Windows Live ID It gets you into all Windows Live services and other places you see All information is reguired Already using Hotmail Messenger or Xbox LIVE Sign in now Windows Live ID hotmail com v Check availability Create a password Retype password Alternate e mail address Or choose a security question fo password reset First name Last name Country region Australia v State Territory Select one 4 Postal Code Gender O Male O Female Birth year Ex 2 Microsoft Office Word pe met 4 100 7 start el N Med AT Hele 3 3 MobieBro WA Inbox Out Signup fe Training files Ti 2 Microso se ys be ae fe 15 03 4 In the window above you can use the drop down arrow to choose either a Hotmail
11. 43 I The down arrow produces the drop down box through which you can navigate to any folder on your computer The left pointing arrow takes you back to the last folder visited and the icon with an up arrow over a folder takes you up one level VERY IMPORTANT the first time you save a new document always click File Save As From then on if you open the document again and make changes all you have Dsp eat pm Eon 1 Jan to do is click the Save button HI F Ea on the toolbar to save your changes Many people make the mistake of clicking File Save As again and end up saving another document XP does not allow you to save two documents with the same name in the same folder so you could end up with similar documents with different names TOPIC 5 OPENING SAVED DOCUMENTS As we saw above we navigated to the folder called My Folder located our Test document and then double clicked the icon to open the document There are always at least two different ways to perform the same action so let s look at another way to open documents you have already saved Activity 5 Open Word 2 Click on the Open icon on the standard toolbar 3 The screen below appears ZH Documenti Microsoft Word EIE EE e Edit View Insert Format Tools Table Window Help Type Set for hen EN i F a eee a ae E z es EJ E mail message EE ed ba From existing document F Templates Look in My Documen ts v Ga Q Xx
12. E u 4 Local F Message in HTML Alt Shift H anbi Text Size gt Out Encoding i SA Dra Fynanr 8 Tick and untick the boxes as per the screen below paying particular attention to Show preview pane Click OK i Window Layout Properties Er x Layout Basia You can show or hide parts of Outlook Express to best suit your needs Check the components below to view them Contacts Outlook Bar Views Bar Folder Bar v Status Bar i Folder List Toolbar Customize Toolbar Preview Hane c Use the preview pane to quickly view a message without opening a separate window Show preview pane Below messages Beside messages mor ee show Preview pane headel 9 It sometimes happens that OE changes its layout of its own accord In such cases always click View Layout and restore the options according to your preference Don t forget to click OK Martin Darke 2008 100 TOPIC 3 SETUP PART 3 SECURITY One critical aspect of using Outlook Express for emails is security Viruses are usually contracted by opening attachments attached to incoming emails The user can often be tricked into opening an attachment by the subject line of the email and the fact that the email is received from a trusted friend Normally as long as your anti virus software is up to date and turned on then it should automatically detect suspect emails so you need not have to worry Should you ever have any suspicions a
13. Forward Print Delete Send R Addresses Find Folders x Subject Received 53 Outlook Express A Microsoft Outlook E Welcome to Outlook Express 6 4 08 2006 8 Local Folders Michael Jones Lunch appointment 14 08 2006 1 Inbox d Michael Jones Sample attachment 14 08 2006 2 Q Outbox Sent Items Deleted Items Drafts 2 The second method which we will look at in more detail is to open the message first and then click on the same buttons which are always present Lunch appointment File Edit View Tools Message Help 8 Ff s KO O 9 Reply Reply All Forward Print Delete Previous Next Addresses From Michael Jones Date Monday 14 August 2006 11 56 AM To martin darke bigpond com Subject Lunch appointment Hi Martin How are you Are you free for lunch next Tuesday Regards Michael Read write and reply to Hotmail on your mobile Find out more 3 Clicking on Reply produces the following Martin Darke 2008 119 Hi Re Lunch appointment File Edit View Insert Format Tools Message Help ET x YF 0 og g s Send Check Spelling Attach Priority Sign Encrypt Offline EA To Michael Jones Cc N Subject Re Lunch appointment Arial vi A Z B Z UAE EES ER am Original Message From Michael Jones To martin darke bigpond com Sent Monday August 14 2006 11 56 Subject Lunch appointment Hi Martin How are you Are you free for lunch nex
14. Lf S Sy se 2 X 9 WO Ro Create Reply Reply All Forward Print Delete Send R Addresses Find Inbox Folders x amp From Subject Received KA Outlook Express Microsoft Outlook E Welcome to Outlook Express 6 4 08 2006 8 5 4 Local Folders 6 Michael Jones Lunch appointment 14 08 2006 1 Inbox d Michael Jones Sample attachment 14 08 2006 2 2 Formatting If you wish to format your messages using tools similar to those in Word ensure you have ticked the Rich Text button in a new message so that the formatting toolbar appears fH New Message Fle Edit View Insert Wie id Tools Message Help EE 5 Ly Ie F AB ar __ i SR H a v O H amp amp Send cut Cor N EE Speling Aftach Priority Sign Encrypt Paragrapn Increase Indent Ce Decrease Indent MEE subject se Background A Encoding f ss Rich Text HTML Plain Text Apply Stationery A v Send Pictures with Message 3 Spell Check Check the spelling in your messages by clicking the Spelling button This is very similar to the spellchecker in Word File Edit View Insert Format Tools Message Help aly 1 Oo ee 5i UU e a b Send Cut Copy Paste Undo Check Speling Attach Priority Sign Encrypt Offline EA To New Message Martin Darke 2008 123 4 Adding a signature Click Tools Options and then the Signatures tab to add the same signature to all your messages Use Help for further cla
15. O E Compute Google L untiled TER a EN Ba gt eO Lx ZN 20 44 3 Next click on All files and folders to obtain the window below Search by any or all of the criteria below All or part of the file name E A word or phrase in the file What size is it More advanced options mE 4 Here you have lots of options for your search criteria and by clicking on the down arrow in the Look in window ygu can narrow your search further Once you have made your selection click the Search button and the computer will find what you are looking for Martin Darke 2008 29 TOPIC 4 THE RECYCLE BIN When you delete a file or folder from the C drive it is sent to the Recycle Bin There is usually an icon for the Recycle Bin on the desktop Any deleted item is not permanently deleted until you empty the Recycle Bin It is not recommended to empty the Recycle Bin Imagine deleting a file and then three months later realising that you needed it after all There s always a chance that it s still in the Recycle Bin and if it is it can be restored quite easily to its original folder XP allocates a certain percentage of the total memory to the Recycle Bin It s feasible that the Recycle Bin could reach capacity In that event should you delete another file the Recycle Bin actually decides what it wants to keep Therefore should your Recycle Bin be full open it up and delete all th
16. Solitaire Martin Darke 2008 15 4 Note how a list of games has appeared 5 Move the pointer slowly across to this new list and then carefully down to Solitaire until it is highlighted as below Gj aS SE E iF Microsoft Update 4 Windows Messenger My Computer Nero J New office Document Ee Open Office Document A Set Program Access and Defaults J wS Windows Catalog 7 7 Internet Explorer Nortoi eae Ca se i E canon G a IE Canon Utiities 4 Ad Aware SE Micro E Del Quickset Personal Wo fan FieNet fm Games eu Google Earth pa Java Web Start m Lavasoft Ad Aware SE Personal GB Logitech a FreeCell Hearts Internet Backgammon Internet Checkers MP Internet Hearts E Internet Reversi internet Spades IE Microsoft Office f Internet r Internet Explore 3 Microsoft Outlook with Business Contact Manager I Modem Helper ce 4 HY Nero Norton Antivirus EY Presto PageManager 6 7 ScanSoft OmniPage SE la sve 3 Spybot Search amp Destroy J Startup Zone Labs 2 Acrobat Reader 5 0 i Audacity nal Business in a Box Demo Dell Media Experience 4 Internet Explorer amp amp MSN Messenger 7 5 6 Outlook Express p2 Remote Assistance 2s Solution Center Mel Windows Defender tg Start Windows Media Player v id T KG bd v id 7 Yv T Yv vv v v m v Yv C All Programs 6 Double click on Solitaire and the game will o
17. Three Microsoft Ear RA 1 29PM 4 In this case Google found 426 million pages relating to socc K in just over one tenth of a second How incredible is that Moreover Google is a very intelligent search engine and lists the pages in priority order The first item of the list is FIFA the world governing body for soccer To visit each page mov your pointer over the blue link until it changes to a hand then click When you find pages you like you can save them as favourites Google makes its money from the sponsored links on the right hand side of the page 5 Google lists its findings in blocks of ten To see the next ten links scroll to the bottom of the page and click on the figure 2 Gogooooo0000g le gt Result Page 12345678910 Next 6 To refine your search we use logical operators such as the sign For instance a search for Asian food reveals 121 million hits whereas Asian food recipes curry results in around 17 million Martin Darke 2008 62 7 What is the purpose of the I m Feeling Lucky button If you click this button Google tries to guess exactly which website you want to visit and takes you straight there rather than offer you a list of hits Try typing Bunnings in the search window and then click Pm Feeling Lucky 8 If you re feeling inquisitive do a search for your own name You might get a surprise 9 If you re interested in tracing relatives type your surname genealogy into the search wi
18. amp btnG Google Search amp meta F Go Links i Sign in Web Images Groups News more Google soccer TV seareh Advanced Search soccer Preferences Search the web pages from Australia Web Results 1 10 of about 426 000 000 for soccer definition 0 11 seconds News results for soccer View today s top stories Sponsored Links XY Soccer All Whites line up games against Uefa Cup holders New Sener r BRULDING TO hours ago The official home of the Socceroos oo A n DO 95 Croatia s Prso quits international soccer Reuters uk 20 hours ago Yahoo 7 2006 FIFA World Cup site Students Died as They Lived Playing Soccer With Friends New York Times 23 hours ago F d ration Internationale de Football Association FIFA Soccer The official site offhe international governing body of the sport with news Mc and info about national associations N eel www fifa com 51k Cached Similar pages ebay cgm au sports yahog com au football Soccernet ESPNsoccernet brings you the best fodtkall coverage from the English Premiership and around the world www soccernet com 74k Cached Similar Dages SOCCER COM The Center of the Soccer Universe Shop for soccer gear and equipment from EUROSPORT Ckeck the latest soccer news scores and exclusive EUROSPORT soccer interviews gl Done D Internet Mstart Ti ka E soccer Google Searc My Documents M Section
19. and also by the closed envelope icon alongside the message from Michael Once the message from Michael is read the figure will disappear and the envelope will appear open Note that when you use OE for the first time there is always a welcome message from Microsoft 2 To open a message double click the message By double clicking the second message in our Inbox above we observe the screen below Martin Darke 2008 102 Lunch appointment Mim ae File Edit View Tools Message Help Sy sg eS XxX Reply Reply All Forward Print Delete From Michael Jones Date Monday 14 August 2006 11 56 AM To martin darke bigpond com Subject Lunch appointment Hi Martin as How are you Are you free for lunch next Tuesday Regards Michael E 3 You can expand the message by clicking the Maximise button and don t forget to use the vertical scroll bar if there is a large amount of text Once you hav read the message assuming you do not wish to reply then close it by clicking the Close button TOPIC 5 CREATING AND SENDING EMAILS From your Inbox click Create WA Inbox Outlook Express File Edit View Tool Message Help x amp Dl ve i x S pa Create Reply Reply All Forward nt Delete Send R Addresses Find N Folders x vo From Subject Received 3 Outlook Express 4 Microsoft Outlook E Welcome to Outlook Express 6 4 08 2006 8 Local Folders Michael Jones Lunch
20. er EE wl Go Links nternet Explorer will a is page to your Favorites list ining VolunteerSearch WageNet Provider Search B 4 Make available offline Customize Cancel For caud posi ti dRe at amp hi G arti coles Myar click here ha Name UVECE IE able sleel t 10e a EALERE GEESTE NGTT EIE Create in gt gt Y eE Job Useful Links News Graduate Links Harvest Trail FIND A JOB JOBSEARCH BILLBOARD LOG IN EXISTING USERS Job Search has Job Search Come in and see us at the Already a JobSearch use has 0 jobs available jobs upcoming careers expos in Log in here available Melbourne Sydney and the amp Job Seeker Employe c JPO User ID Q PIN oo Forgotten PIN JOB SEEKERS NEW USERS Gold Coast Check out the latest inha An AFFAr and ala Ta haas ta Ant nd Click on the stateAerritories below to find a job ACT gt NSW gt NT Register now for free gt gt QLD Advertise jobs and search resumes to find staff gt SA fast gt TAS Find out why you should register VIC More Information for Employers Register now for free gt gt WA saans Advertise jobs for FREE Search thousands of jobs and ONICK SEARCH FOR A JOB Search for quality staff create a resume so employers can find you Employer resources Find out why you should register Search jobsearch gov au go gt More Information for Job Es ms Google al b http
21. favourites can be added by clicking on de The Home button looks like fa and the Print icon has changed to uJ Martin Darke 2008 135 We Clcoose D ED Page Delete Browsing History Pop up Blocker Phishing Filter Manage Add ons Work Offline Windows Update Full Screen v Menu Bar Toolbars x Web Images Groups News more Windows Messenger ed Search Diagnose Connection Problems EE Preferences Google Search I m Feeling Lucky Language Tools END ORE Search the web pages from Australia Ao EEN The Tools menu on the right hand side offers a range of options A new feature is the introduction of the Phishing Filter which informs you whether the website you are visiting is a bogus site Ensure that both this and the Pop up Blocker are turned on By clicking on New Tab you can open up another web page which allows for easy navigation between pages You can open as many tabs as you wish If you have more than one tab open you can close each individual page by clicking on the Close fa OO Ww die Oe roadband Australia b If you decide to close Internet Explorer completely you bs button that appears on ea will be asked if you wish to close Once you have more than one tab open a Quick Tabs icon appears which enables you to see all your open tabs in one window as below sir die aal G Google x Broadband Austra
22. his range of skills and point him in the direction of building his own business Martin moved to Perth in July 2004 to start all over again He hasn t looked back Martin now specialises in computer training for mature aged people the generation that missed out He teaches individuals one on one as well as groups particularly unemployed people He also writes resumes having spent many years in recruitment teaches various courses at TAFE and imparts Grace s ideas through workshops for the unemployed More recently Martin has completed a course in relaxation massage For further information visit Martin s website at www a new career direction com Martin Darke 2008 138
23. memory space It is very easy to run Accept any defaults and it normally takes a few minutes at most Scheduled Tasks To make life even easier Microsoft allows you to schedule tasks such as Disk Defragmenter and Disk Cleanup The Scheduled Tasks utility can be found in System Tools Martin Darke 2008 134 Internet Explorer Version 7 In November 2006 Microsoft upgraded Internet Explorer by adding more security features It also decided to change the interface reflecting various improvements Much remains the same except that the usual buttons are in different places Let s have a look at some of the differences Below is the new opening screen 7 Google BigPond Dial Up Residential Internet Explorer MEd G a Y Glhttp www google com au gt X L P Flef Edit View Favorites Tools Help Ww A IIG OOGTS A X N n X zy Page lt Q Tools v Personalised Home Sign in Web Images Groups News more Advanced Search Preferences Google Search I m Feeling Lucky Language Tools Search the web pages from Australia Advertising Programmes Business Solutions About Google Gofio Google com Make Google Your Homepage 2006 Google l Internet R100 C N Mol AK aro S Google BigPon Copy of Compu amp 7 14 24 Notelthe new positions of the Back dnd Forward buttons Refresh and Stop Favorites can be accessed from th Menu Bar or by clicking on w and more
24. next window click Letters amp Faxes and then Elegant Letter 25 Test Microsoft Word LY Blank document jy Web page J E mail message wf From existing document Templates Templates A Search online for General Legal Pleadings Letters amp Faxes Mail Merge flemos Other Documents Publications Reports T Templates on Office Online wi mi a al On my computer Preview J On my Web sites lll Business Fax Contemporary Fax aJ a Elegant Fax Elegant Letter Envelope Wizard Fax Wizard Letter Wizard Mailing Label Create New Wian Document O Template FREST EES ES ON O o laol Ea ET Ji p 7 l gt Page 1 Sec 1 1 1 At 2 5cm Ln 1 Coli REC TRK EXT OVR English U S Gf mh Test Microsoft my Doc2 Microsof E mu i a 6 09 PM Martin Darke 2008 49 4 The template for Microsoft s version of an elegant letter will appear Follow the instructions on the page i e where it says Click here and type recipient s address that s exactly what you do Notice how the date is automatically insefted LEX Type a question for help x Gl 125 G Read Gagefond z 10 5 BLUES iz Ad ZB Document3 Microsoft Word vot i f DG za ya a AA DEd BA da SES EE is Peder te TEE EE OER Fret Gr te TOE DUET EET AE ONE EO ERG TONNE Zz i i i 1 i i i sig fFeELTCK HERE AND YPE COMPANY NAME
25. or Live address In this case we ve chosen the former 5 In the next box type your required username Try ygur name first e g billsmith 6 Once you have inserted a name click on the Check availability button 7 If you are successful i e nobody else has claimed that name you will receive a confirmation message in green If you are unsuccessful the message will be in red and you will have to try an alternative For alternatives you could try similar names such as bill smith or billsmith26 8 Next you have to choose a password and then re type your password Whilst most people like to choose a password they can remember be aware that hackers have password cracking software that can crack a password in less than a second if the password is a word from the dictionary If you don t want someone to take over your Hotmail account set a password with an unusual combination of letters and numbers so it is at least medium strength 9 If you have an alternative email address this can be used if you forget your password Alternatively you can click on Or choose a security question for password reset and then complete the details Martin Darke 2008 70 10 At the bottom of the screen is an odd looking box containing jumbled letters and numbers This is a security procedure introduced Because spammers were able to set up automated accounts for illegal purposes It is daimed that these letters and numbers can only be read by humans so there
26. save the file Set up a Mail account Ma sa 5 p Newsgroups A Set up a Newsgroups account Contacts x Contacts There are no contacts to display Click on Contacts to create a new contact Open the Address Book E3 Find People l When Outlook Express starts go directly to my Inbox 4 Previous Neer working Online s Start am OUTLOOK EXPR W Outlook Express 2 Above is the opening screen for OE Click on Set up a Mail account 3 The following screen appears Martin Darke 2008 90 Internet Connection Wizard Your Name When you send e mail your name will appear in the From field of the outgoing message Type your name as you would like itto appear Display name For example John Smith z Back Next gt Cancel 4 Choose your Display name For instance if your name is Bill Smith then type Bill Smith in the box When you send an email the recipient will know whom it s from by the Display name in their Inbox Then click Next Internet Connection Wizard Intemet E mail Address Your e mail address is the address other people use to send e mail messages to you E mail address For example fomeone microsoft com 5 Type your full email address e g billsmith bigpond com then click Next Martin Darke 2008 9 Internet Connection Wizard x E mail Server Names My incoming mail serverisa POF3 server Incoming mail POPS IMAP
27. system to enable you to use it If you re on a network you may be asked to type a username and password but eventually you will come to a screen similar to the one below which is called the Desktop M aw The desktop has a number of small pictures icons usually down the left hand side of the screen You can have as many icons as you wish They are actually shortcuts to programs or folders or files that you use regularly We ll be setting up shortcuts later Martin Darke 2008 12 The Task Bar is usually at the bottom of the screen It includes the Start button and shows the programs that are open as well as the time Before we start learning how to use the computer we need to understand how the mouse works and practise using it TOPIC 6 USING A MOUSE Moving the mouse on a flat surface controls the position of the mouse pointer on the screen The mouse pointer can take many shapes the most common being an arrow The shape of the pointer is an indication of the type of operation that can be carried out at that time Notebooks have a built in touch panel to enable you to move the pointer which can be very sensitive and takes time to master However you can still connect a standard mouse to a notebook if you prefer Holding the mouse Cup the mouse comfortably in your right hand so that your index finger rests on the left mouse button There is no need to grip the mouse tightly The right mouse button is al
28. the Enter and Delete keys as these are ones that you will use often Martin Darke 2008 6 TOP ROW FUNCTION KEYS RE VISUAL INDICATORS Fit F FT HYT ER CARA AHAHA Aa Ja EF kies ee re MAIN KEYPAD e EDITING KEYPAD NUMERIC mae hel di o il dia RE 4 MOUSE Even if you have never used a computer you will probably have heard of the mouse which allows you to move a pointer across the screen We ll look at the mouse in more detail later 5 SPEAKERS Speakers are a separate component but are sometimes built into flat screen monitors and are always built into notebook computers Advanced and more expensive speaker systems are always available for audiophiles 6 PRINTERS Standalone printers can be purchased but most people now buy a three in one unit which includes a printer copier and scanner The machines themselves are very cheap and the manufacturers make most of their profit from the ink cartridges Always purchase those with multiple colour cartridges as this will save you considerable expense Colour comprises at least three colours and if you have a single colour cartridge and one of the colours runs out then you have to replace the whole cartridge Some of these devices have as many as seven separate colour cartridges but three is the norm It is also possible to buy a four in one device which includes a fax 7 MODEM For a di
29. the Internet and a piece of software on your computer called a browser There are over 600 Internet Service Providers in Australia the largest being Telstra followed by Optus It is a very competitive business and being the biggest doesn t necessarily imply the best so it is important to shop around and do some research before committing to an ISP There are four main types of connection namely Dial Up slow and when you connect to the Internet via your modem in your computer you incur the cost of a local call More important is the fact that whilst you are on the Internet you will not be able to make and receive telephone calls ADSL Broadband more and more people nowadays are upgrading to this type of service Your ISP sends you an external modem which again connects to your computer and telephone line but small filters are attached to each telephone connection in the house which enable you to make and receive calls at the same time as you are using the Internet When your modem is switched on you are permanently connected to the Internet and there are no local call charges ADSL is also much faster than dial up Wireless Broadband exactly as it sounds Can be set up in the home for several computers using a router or by simply inserting a device similar to a thumb drive in a USB port Cable Broadband a premium service which uses a cable network such as Foxtel Very fast but also much more expensive TOPIC 2
30. the Send Receive button as below bf ees Outlook Express i So Sy va XxX cs WO Py Create Reply Reply Al Forward Delete Send R Addresses Find cc Folders x From Subject Received 3 Outlook Express A Microsoft Outlook E Welcome to Outlook Express 6 4 08 2006 8 Local Folders 6 Michael Jones Lunch appointment 14 08 2006 1 sa Inbox 3 Outbox 2 Sent Items Martin Darke 2008 104 TOPIC 6 SENDING ATTACHMENTS Sending an attachment is very straightforward Start by opening a new email addressing it typing a subject and your message Next click the Attach button Bs New Message File Edit View Insert Format Tools Message Hep a x 9e Ji UL BR E Send Cut Copy Paste Ade Check Spelling Attach Priority Sign Encrypt Offline 2 Next you will see the Insert Attachment window usually opened to Look in the My Documents folder Here we have already navigated to a folder called Invoices by using the navigation arrows We plan to send a document called List of invoices as an attachment Insert Attachment Lookin Invoices J Wt List of invoices File name PN Make Shortcut to this file Ni Cancel 3 To do this select List of invoices by clicking on it once then click Attach The document will automatically be attached to your email as below Martin Darke 2008 105 EE List File Edit View Insert Format Tools Message Help a ei i
31. this account when receiving mall or synchronizing 3 By clicking on the Servers tab you can see the addresses of the servers This is where you would change your username and password if ever the case arose Always remember to click OK if you make any changes Knowing where these settings are stored makes life a lot easier when you are talking to call centre staff and makes their lives easier too If OE is working normally then DON T interfere with these settings Martin Darke 2008 95 mail bigpond com Properties General Servers Connection Security Advanced Server Information My incoming mail server is a mm server Incoming mail POP3 mailbigpondcom Outgoing mail SMTP mailbigpondcom Incoming Mail Server Account name billsmith Password TTT iit Remember password Log on using Secure Password Authentication Outgoing Mail Server My server requires authentication settings Cancel TOPIC 2 SETUP PART 2 Having completed the initial setup it is now a good idea to change the layout of the opening screen when we open OE There are two ways of doing this but we ll use the longer one because it introduces us to another interesting area where we can make many changes which influence the way OE operates The first change we ll make is to ensure that OE always opens at our Inbox when we start the program After all we always want to see what s in our Inbox Mar
32. this address with Windows Live Messenger 4 Once you have finished click Save Martin Darke 2008 82 5 Eventually you will have a whole list of contacts When you are in your Contacts list People by ticking the box next to a contact and then clicking Edit you can change the details of any individual Don t fgrget to click Save People All contacts New Edit Dejte Manage Send e mail Categories mm Options 4 Messenger contacts Categories Al 123 ABCDEFGHIJKLMNOPORSTUVWXYZ Search your contact list Favorites Fi Manage categories Related places T L2 Martin Darke Send e mail Inbox Calendar dba n If you are the secretary of an association or the captain of a sports team you can notify each member of the association or team with just one email This is simplified even further by putting the email addresses of all the members into a single group All you have to do is send an email to the group and every member gets the message How do we set up a group Activity 10 From People click on Manage categories People All contacts New Delete Manage Y Send e mail Categories dm Options 4 Messenger contacts contacts 3 contacts Categories AN123ABCDEFGHIJKLMNOPORSTUVWXYZ Search your contact list Favorites O Name Manage categories Related places an h Bill Smith Send e mail Inbox Calendar O Ie j Clare Walsh Send e mail Martin Darke 2008 83 2 At the next windo
33. want to make any changes simply open your Address Book and then double click on the group to open it up Next how do you use the group to send emails Start typing the name of the group when you open a new email and it will automatically appear in the To line at Hi New Message TOK File Edt View Inset Format Tools Messagi bd k EEA TO tssociation The problem with this method is that when you send a message the recipient sees the email addresses of all the other recipients To get round this what you should do is send the message to yourself and then put the group in the bcc box blind carbon copy But how do you access the bcc box 7 When you open a new email you simply click on the little Address Book icon next to To as shown below Martin Darke 2008 113 Bh New Message EIE X lt File Edit View Inset Format Tools Messag AY 8 This gives the following result showing the Select Recipients window Select Recipients Type name or select from list ee Main Identity s Contacts ut Message recipients Name E Mail Address EF Brenda White brenda iinetnet Ez Kylie Fraser kylie ozemail co Ez Raymond Brown aymond bigpor E Shane Ford skane optusnet Properties 9 Now all you have to d s click on the Association group and then click the Bcc button 10 Next click OK Martin Darke 2008 114 l This gives the fol
34. with its micro circuitry and tiny chips which can store vast amounts of information If you re the type of person who likes pulling cars apart then you ll probably be interested in what s inside the box However we won t be taking the lid off the box in this manual 2 MONITOR The cheaper computer packages on offer usually feature an old style bulky CRT cathode ray tube monitor but most of us are switching to flat screen LCD liquid crystal display monitors which have excellent picture quality and take up much less space 3 KEYBOARD There are many different types of keyboard available but most are similar to the one pictured below divided into different sections as follows a the numeric keypad is used to enter numbers Data entry operators can reach amazing speeds of 10 000 characters per hour by using this section b the main keypad is what we ll be using throughout this course Here you can see keys for letters numbers and punctuation as well as various symbols such as the sign and the ampersand amp To type a sign or a capital letter you have to hold down the Shift key when you are typing c the cursor or editing keypad features a number of keys for moving the cursor around the screen d the function keys along the top row are used for common tasks though the only one that s important for now is FI which takes you to Help e make a note of the position of the booster keys Ctrl Shift and Alt as well as
35. your actions so if you now click the undo button over and over again all your actions in this activity will be undone The undo button pairs with the Redo button next to it so that if you undo too far you can simply click on redo to restore the action It looks like 5 Finally in this activity try using the Centre button to centre your text Next to the centre buttons are the Align Left Align Right and Justify buttons with which you Can position your text REMINDER you must select your text before you can alter it TOPIC 4 SAVING DOCUMENTS You have already begun to understand the folder structure of the computer and how to set up folders This topic teaches you to save documents you have created Remember that you are in control and it is up to you to tell the computer exactly where you want to save something Do not allow the computer to tell you When you save a document you have to undertake two very important steps These are Give your document a name 2 Tell the computer where to store it The process is quite simple but many people do not make the effort to understand the steps involved so consequently their computers resemble a very untidy desk So far we have been practising on a document called Document Document 2 or whatever the default name that Word gives to any new document you open Note that until you save a document you are in danger of losing all your work This is beca
36. BY MM VY H R ff Send Cut Copy Paste Undo Check Speling Attach Priority Sign Encrypt Offline To Jaccountank optus com au EA Ce E Subject List Attach f List of invoices doc 23 5 KB B f T iij II ih Hill qi Sarah Here s the list of invoices you require Regards Alice Note that if you accidentally attadh the wrong document then right click the attachment and then click Remove from the menu that appears Note also that you can attach multiple documents photos etc to an email but always be conscious of the size limits in MB set by your ISP and that of the recipient The size can usually be ascertained from the figure in brackets as above Once you are happy your message is correct then click Send TOPIC 7 RECEIVING ATTACHMENTS As has already been mentioned viruses are spread through attachments so it is important that your anti virus software is up to date and active scanning all incoming messages Nevertheless you should always be cautious before opening or saving attachments which are always indicated by the paper clip icon alongside the incoming message I Inbox Outlook Express File Edit View Tools Message Help iF 8 S 8 3 Create Reply Reply Al Forward Inbox Folders XI 8 OF Subject i Outlook Express Microsoft Outlook E Welcome to Outlook Express 6 Local Folders Michael Jones Lunch appointment Inbox 1 d Michael Jones Sample attachment 3 Outbox A Sen
37. EE Ds CJ My Documents aa My Folder ma Start Menu E Share this folder convert Text Document Other Places a 1 KB Documents and Settings My Documents Shared Documents My Computer J My Network Places re LAAI a ee eS My Documents File Edit View Favorites Tools Help ay G pak BD LP Search f Folders flv Address C Documents and Settings Me My Documents v Go Norton AntiVirus v File and Folder Tasks 9 Make a new folder Publish this folder to the Web E Share this folder Other Places DO Me My Documents Shared Documents My Computer J My Network Places start My Documents my Doc2 Microsof AE MAL as 4 y 6 18 PM Martin Darke 2008 25 8 In the screen above we see the first mention of My Pictures Me s Pictures and My Music Me s Music Note also the path to the My Documents Me s Documents as written in the Address line at the top of the screen The full path is actually C Documents and Settings Me My Documents So a computer is simply a tree like structure of folders starting at the top with the C drive and going down as far as you like You can have as many layers as you wish limited only by the memory capacity of the drive 9 To navigate back up the tree you click on the Back button in the top left hand corner 10 To set up a new folder in My Documents click on the Back button and then click Make a new folder See b
38. Introduction Nowadays our world is dominated by computers Anyone aged under 30 is fortunate enough to have been brought up in the computer age whereas many amongst the baby boomer generation are still fearful of these highly technical devices and all their associated jargon Yet believe it or not computers are not really much of a mystery It s just that we have been led to believe that they are This manual aims to remove the mystery It has been written by someone who in 2000 left all the computing to his secretary Nowadays he teaches computing to groups and individuals mainly mature aged people and his eldest client is a sprightly 92 So it is never too late to learn Computers can change your life So much can be achieved from tracing your family history to booking your next holiday checking the weather and paying all your bills The aim of this manual is to give you the confidence to walk into a room and if you see a computer you ll want to switch it on and start clicking If you already have a computer but it s sitting in a room at home largely redundant then things are going to change If you don t already own a computer you ll be thinking of going out and buying one So turn over the page and let s get started Martin Darke 2008 2 Modules This manual comprises five main sections followed by an Appendix Understanding a computer in which you will get to learn the basic structure of a com
39. Job zoo __ a mnt Google EH al 4 b E Applet v51 started ih El D Internet Astart Ti ka EAjMy Documents M Section Three Microsoft E Australian Job Search sar RA amp 11 52 4M 6 As the Jobsearch page downloads you will notice a blue bar unravelling at the bottom of the screen Once the page has finished downloading you can then navigate around the website by clicking on links You know you have found a link when the pointer changes to a hand shape 7 After clicking on a link another page will open on the website Sites such as Jobsearch are made up of hundreds of pages Be aware though that some links will take you to a completely different website This will become apparent as you will have two tasks open on your Task Bar showing two separate pages You can have as many pages open at the same time as you wish All you have to do is open Internet Explorer again whilst keeping the other pages open 8 In your browser there are five buttons on the left hand side of the toolbar which we use quite often a LH E be ve led Tea ma Back clicking on the Back button takes us to pages previously visited in the same session Forward if we have gone back then we can revisit pages we have visited by going forward again Martin Darke 2008 58 Stop if you decide that you don t want to fully download a particular page then you can stop the download Refresh occasionally pages do not download properly and a
40. July 24 2006 Click here and type recipient s address Dear Sir or Madam 5 Type your letter here For more details on modifying this letter template double click on this icon DA To return to this letter use the Window menu N BEE Sincerely Click here and type your name Click here and type job title es oi EER ARE ie Page 1 Sec 1 1 1 At 1 5cm twi Odi I English U S wh Test Microsoft m Doc2 Microsof mh Document2 Mi TH Document3 Mi 5 Once you have finished typing your letter click File Save As to save it in an appropriate folder The original template will always remain in the templates folder and can be used over and over again You can even set up your own template for instance a letter heading which will save you having to type your name address and contact details each time you write a letter TOPIC 9 OTHER COMMON FEATURES Word has many features Here s a few you can try perhaps by first reading about the subject in Help if you don t immediately have the confidence to experiment Once you have written a document click on Tools Spelling and Grammar to check your spelling Note the button on the toolbar Y performs the same function As you type your document you will occasionally see red and green jagged underlines appearing This is a function of Word which is suggesting that the spelling or grammar respectively might need to be changed The underlines
41. LP amp SUPPORT When you click on Help amp Support you will see a screen similar to the following Help and Support Center BEE gt O G Index Jz Favorites 2 History Support Options pea Solution Center Help and Support Center Search as gt Windows XP Professional Set search options Pick a Help topic Dell Online Pa Computer information v Dell Support Personalized support with options that relate directly to your computer and even the way you think User and system guides What s new in Windows XP Dell Customer Care Music video games and photos Visit the Customer Care website for order status pick up redelivery invoice requests 3 Windows basics sm Protecting your PC security basics w Dell Hints and Tips Quick hints and tips for all your computing and technology needs Networking and the Web a Working remotely Community Forum System administration Join the community of Dell customers and employees who can answer your computer questions Customizing your computer Add itional resources e Accessibility System Restore Compatible hardware and software Windows Update Remote Assistance Tools Printing and faxin H Did you KNOW upaating Performance and maintenance Hardware Fixing a problem a Send your feedback to Microsoft id start CHEO gn WA 2 Outo J 2 Micro f Googe L untitled Help and EN same gl S Martin Darke 2008 18 By click
42. Tools Message Help Ss A AO DU 79 H V eae Send Copy Past Lr Check Speling Attach Priority ig Encrypt Offline Mt igh Prior v Normal Priori EER Cc er oY Low Priority Subject Eh o p 7 ti A 2 oy EE fen R H Z U A Tee gt Ha 7 Read receipt To receive notification that messages have actually been read click Request Read Receipt 8 5 New Message File Edit View Insert Format fees Message Help send ct coy ere Pro sgn encrypt fine BA To rT Check Names Ctri K Select Recipients ER Cc Address Book Ctri Shift B Subject Encrypt page i Digitally Sign 2 8 Multiple recipients Messages can be sent to multiple recipients Addressees are separated by semi colons f New Message File Edit View Insert Format Tools Message Help a x 9 y BG H R a Send Dee Speling Attach Priority Sign Encrypt Offline EA TO Raymond Brown Brenda White Sfhane Ford EER Cc 9 Help Don t forget Help as information on every topic can be found under this heading Inbox Outlook Express File Edit View Tools Message Help LH Se Sy T s x e v Bb Create Send R Addresses Fin Martin Darke 2008 125 Appendix Once you have purchased a computer and learnt the basics there are a few important things you need to know to enjoy trouble free computing For instance Internet security is absolutely critical nowada
43. X Gi EA Tools Search online for My Folder a i TE S My Music a pn Templates on Office Online MERES my Pictures 5 My Videos w On my computer GE On my Web sites Desktop My Documents gs My Computer sl My Netwo File name Fes of pe Ee MT Page 1 Sec 1 1 1 At 2 5cm Ln 1 Col 1 English U S Ms De Le 5 08 PM Martin Darke 2008 44 4 Double click My Folder to tell the computer to Look in this folder The screen below appears 25 Document Microsoft Word MEI i He Edt View Insert Forn at Tools Table Window Help Type a question for help x DE eh GS FB aA DIE AIR o z Oa read E Times new Roman s TT EE d 1 a id A l 8 ul d sd 5 1 6 tbs 7 E 8 9i 1 10 I etita 12 1 13 1 14 15 laa z ee A Blank document o EN Web page a iJ Email message Ed wi From existing document 5 Open 5 Templates d Look in My Folder AIA X amp EI Toos Search online for T 7 2 Rsenosasnsooon g R 3 Templates on Office Online A My Rece wi On my computer B 9 on my Web sites E in D is es z File name ai 3 Files of type All Word Documents 3 m1 y 2 7 v 7 T alelz mt JE Page 1 SEA 1 1 At ta start E Documenti Mi ma v Ale Uys 5 13 PM 5 Click on Test to se
44. al message will be in the main text area The latter is included so that you can refer to it when Martin Darke 2008 75 composing your reply Usually there is not much point sending back the original message so delete this part before sending your reply 4 Once you have composed your reply click Send 5 Reply All is used when the original message was sent to more than one person and you want to respond to everybody 6 Click on Forward to forward the original message to another recipient All you have to do is insert their address and type a message if you wish Many people forward jokes to others by email TOPIC 6 SENDING ATTACHMENTS An attachment is a file on your computer such as a document or photo Remember that when we use Hotmail we are actually composing our emails on a remote server So any attachment has to be uploaded along the telephone line to be attached to our email before it can be sent Let s see how this process works Activity 5 Open a new message by clicking New Mail Message 2 When you have addressed and typed your message click on the down arrow next to Attach and then File Windows Live Martin sign out Hotmail Send Spell check Rich text 4 Cancel Options Y expertstudent55 hotmail From expert File lail com Y eh E ME A Inbox Photo Junk Click the To button to see your contact list Drafts Subject Sent Deleted AB Verdana y Wy BIlUEEBBEEREEREAYY Manage f
45. al up Internet connection the modem is already inside the box However if you have an ADSL broadband connection your Internet Service Provider ISP will send you an external modem for connecting We ll look at Internet connections in more detail later in this course Martin Darke 2008 7 MORE TERMINOLOGY NETWORKS In the workplace it is quite common for PCs to be linked together to form a network so that they can share stored information and printers A network can also handle communication between PCs and they require special cables to link the computers There are two main types of network namely LAN local area network for instance computers in the same office and WAN wide area network for instance a bank s computers connected throughout a state a country and globally 2 SERVERS A server is usually a high capacity computer on which all the information is stored so that users on a network can share it TOPIC 2 INFORMATION STORAGE A simple description of a computer would be an electronic filing cabinet in which huge amounts of information can be stored Stored information is measured in units called bytes One byte holds a single character such as a letter or number Common terms used to measure storage capacity are e kilobytes Kb one thousand bytes e megabytes Mb one million bytes e gigabytes Gb one billion bytes A computer stores the information you have saved on one of its drives Alpha
46. ame time You can be playing a music CD browsing the Internet and writing a letter at the same time Whilst Gb is a standard offering and essential for Vista to operate efficiently it is worth upgrading to 2Gb of RAM if you want optimum performance from your computer Some of the latest electronic games demand a large slice of RAM so that you can see the graphics on the screen On the subject of graphics a PC has what is known as a graphics card inside the box which enables you to enjoy high quality images Basic computer packages come with standard graphics cards so ensure you discuss this item with the retailer if you re interested in playing the latest video games Still on the subject of graphics flat screen monitors are common now and can be purchased over 20 in size As for the processor the latest chip on the market is what is known as core duo The two main chip manufacturers are Intel and AMD Outlets vary in which one they recommend and for a beginner it really does not matter that much However the speed of the chips varies and the faster the speed the higher the price So discuss with the retailer the best value chip to suit your requirements Another important item is the CD DVD drive These now play both types of disk Specifications are normally written as CD R CD RW DVD R DVD RW CD RW DVD and CD DVD RW Martin Darke 2008 10 The difference between R and RW is critical The first means that you ca
47. ample double clicking on an application icon runs the application Point at an object press a mouse button hold it down move the mouse to a new position then release the mouse button Dragging is used to select a section of text or other objects and to move objects to a new position if used to move an object this is sometimes referred to as drag and drop A mouse also has a scroll wheel by which you can easily scroll up and down the screen or page This is easier than using the vertical scroll bar Now let s practise using the mouse The best way to learn is to play the game of Solitaire Activity Click on the Start button 2 Move the pointer over All Programs You will see a screen similar to the one below Martin Darke 2008 14 j g i Microsoft Update a My Computer Z J 7 7 Internet Explorer Nortoi Ad Aware SE Personal Internet Internet Explore New Office Document te Open Office Document Set Program Access and Defaults WE Windows Catalog yy windows Update IE Java Web Start m Lavasoft Ad Aware SE Personal AY Logitech GQ Microsoft Office IE Microsoft Outlook with Business Contact Manager ze Modem Helper amp Nero IE Norton Antivirus EA Presto PageManager 6 ScanSoft OmniPage SE EA skype IE Spybot Search amp Destroy A ey startup IE Zone Labs ER Acrobat Reader 5 0 amp Audacity Business in a Box Demo 83 Del Media Ex
48. appointment 14 08 2006 1 Inbox Outbox sA Sent Items 3 Deleted Items Drafts 2 The New Message window appears as below Again it is a good idea to maximise this window so that you can see all the buttons on the toolbar Martin Darke 2008 103 HE New Messa ge File Edit View Insert Format Tools Messagi MF Send E To Cc Subject 2 Enter the email address f the recipient in the T box where you will find the insertion point already flashing 3 If you are copying the message to someone else then put their address in the Cc box You can use the Tab key orNthe keyboard to move from one box to another 4 Type a short Subject Notice how New Message changes to the subject you have typed thus becoming the name of the message 5 Type your message in the main text area and then click Send If you are online when sending messages you will observe a figure one appear briefly alongside the Outbox folder Your message passes through the Outbox quickly before it is sent If you ar offline when composing messages then your messages will be stored in your Outbox until you are ready to send them A figure will appear in brackets denoting how many messages are waiting This is more applicable to people using dial up or prepaid accounts who do not wish to waste valuable time with their ISP thus incurring additignal costs When messages are ready for sending then they would normally click
49. are never printed Martin Darke 2008 50 2 You can compile numbered lists in documents using the Bullets and Numbering tool found under the Format menu The corresponding buttons on the toolbar look i e EE eg like 7 7 3 To put a header and footer in your document including page numbers go to View Header and Footer Note the footer on this page and throughout the manual 4 lf you type a document and find that you have only one sentence on the second page you can decrease the margins of your document and thus create space on the first page for more text To do this go to File Page Setup 5 Tables can be inserted into documents by going to the Table menu and then clicking on Insert Table TOPIC 10 PRINTING Another impressive feature of Word is that you can see how a document looks before you print it How often do people print a document and then decide that something needs to be changed Both paper and ink are wasted To see your document before it is printed we use the Print Preview button which looks like You can also click on File Print Preview To close Print Preview click on the Close button cose When you are ready to print your document there are various options If you require only one copy of the document the quickest way is to click on the Print button on the toolbar which looks like Si your printer is switched on the document will immediately print However if you want to
50. ates Don t forget to use some of the formatting features such as bold italic underline and colour Once you are happy with your document you can then print it GOOD LUCK Martin Darke 2008 52 Section Three The Internet OBJECTIVES On completing this section you will be able to Browse the World Wide Web Access all kinds of information Search for information on any subject Save favourite Web pages for easy access Change your home page VVVVV TOPICS What is the Internet Browsers Begin using the Internet Favourites Search Engines The Home Page Martin Darke 2008 53 Table of Contents Section Three TOPIC WHAT IS THE INTERNET ees sesse keen eek RR Re e KERR ER KERR ER KERR ER RE 55 TOPIC 2 BROWSERS ie sies sie es ee ee naan ana error eee er EE 55 TOPIC 3 BEGIN USING THE INTERNET ees ees ees ees eek eek Re RR ER KERR EER ER Ke 56 TOPIC 4 FAVOURITES a Ke Ge ee DR aan ee 59 TOPIC SEARCH ENGINES viciis aa 61 TOPIC 6 THE HOME PAGE n is be Peer os eie bei ener eraser es be 63 Martin Darke 2008 54 TOPIC WHAT IS THE INTERNET Described simply the Internet is millions of networked computers on which information is stored all of them connected by telephone lines All the information stored on these computers is known as the World Wide Web To access all this information and to send emails which we ll look at later you need a computer connected to
51. below we are saving a file called Programworkbook save As x Save in B Desktop My Documents My Computer J My Network Places Recent Desktop My Documents My Computer File name e Save as type Adobe Acrobat Document v TOPIC 8 FOLDERS It is sensible to keep your inbox tidy If you no longer want to keep a message tick the box next to it and click Delete 2 WindowNjve paces OneCare More Martin sign out Hotmail New Delete Junk Mark as VY Moveto V am Options expertstudent55 hotmail N O Sort by Y Search your e mail Inbox O Martin Darke Have a look 9 Junk O Martin Darke Greetings 9 Drafts O Windows Live Hot Getting started with Windows Live Hotmail Sent Deleted Manage folders Martin Darke 2008 78 Deleted messages are placed in the Deleted folder and are deleted permanently by Hotmail within 24 hours If you want to keep messages from certain people it is a good idea to set up a new folder and transfer messages from the inbox to that folder Here s how to do it Activity 7 Ensure you can see your inbox and click Manage Folders Windows Live Martin sign out Hotmail New Delete Junk as VY Moveto V Options Y expertstudent55 hotmail Search your e mail Inbox 0 Have a look 9 Junk Greetings 9 Drafts Getting started with Windows Live Hotmail Sent Deleted Manage folders 2 in the next window click on N
52. betic labels are given to the drives as follows A drive reserved for the floppy disk the original means of portable storage for transferring information from one computer to another Floppies are largely obsolete and it is difficult to purchase a PC with a built in floppy drive C drive the main memory store of your computer usually around 160Gb for a standard PC package nowadays and often referred to as the hard drive D drive reserved for CDs and DVDs Most PCs come with a combined CD DVD drive which enables you to play and copy CDs and DVDs CDs have 700MB of storage capacity and DVDs some 4 5GB CDs took over from floppies because we needed to store music albums and DVDs were then invented because we needed to store movies Essentially floppies CDs and DVDs are simply portable storage devices Martin Darke 2008 8 E drive and upwards reserved for other storage devices such as thumb drives a portable storage device no bigger than a key ring which can hold up to several gigabytes of information TOPIC 3 A TYPICAL SPECIFICATION FOR A NEW PC Computer manufacturers and retailers still resort to far too much jargon in their advertisements and the unwitting beginner can often be caught out by salesman through lack of knowledge So it important to do some research prior to spending your money A typical specification might read Windows Vista 60Gb hard drive IGb RAM Core duo processor CD DVD RW
53. bout an email with an attachment then do not open either the email or the attachment It is wise to delete the message immediately and the best way to do this repeating what we have already said is to click once on the email to select it then press Shift Delete on your keyboard You will be asked if you want to permanently delete the message Click Yes This method bypasses the Deleted Items folder and the message is deleted never to be retrieved You may find that you cannot open any attachments at all This is entirely due to Microsofts default security settings To overcome this problem here s what to do Click Tools Options then the Security tab ma General 2 Send Compose Signatures Spelling Security Connection Maintenance Virus Protection D select the Internet Explorer security zone to use _ Internet zone Less secure but more functional Restricted sites zone More secure Warn me when other applications try to send mail as me Do not allow attachments to be saved or opened that could potentially be a rirus Download Images Block images and other external content in HTML e mail secure Mail Digital Ds also called certificates are special Tell me more Ga documants that allow you to prove your identity in electronig transactions Digital IDs To digitally sign messages or receive encrypted messages you must have a digital ID Get Digital ID Encrypt donten
54. changed to bold 7 Now try the italics button but first remember to select your text 8 Now try the underline button u 9 You can use these three buttons in any combination All you have to do is select your text and then click the relevant buttons 10 Next try the font colour button which looks like L When you click on the small down arrow a palette of colours appears Click on the colour you require for your text al Automatic EE BEEBE BEEBE EEE opel fon i ie BOOSD SEL OOOOOOoOOg More Colors Just to the left of the font colour button is the highlight button Try this one as well 12 Within Word there are many font styles available and you can also change the size of the font The default font is normally Times New Roman or Arial By clicking on the down arrow next to the font the following menu appears Martin Darke 2008 39 E Mg t Hee inte eri alts phate EIT wh Copperplals Gait Boe ata oa a a a a f 13 Click on a font style you prefer toxchange the font Changing the size is just as easy Just click the down arrow next to the number and another drop down menu will appear Choose the size you require by clicking on a number 14 There is a wonderful button available called Undo which allows you to undo your aa last action It looks like If you make a mistake you can click on the undo button and your last action will be undone In fact Word remembers all
55. ck on My Folder This will move My Folder up to the Save in window Your screen should now look like the one below Martin Darke 2008 41 ih Documenti Microsoft Word D d A4 Normal E i vy j i EE Ped be Dede Bebe 4e Set Grete Fete Bet OIE OE ONE GED edge 1 Lj t i N see Save As O mwroder AXE Toots File name Test Save as type word Document H o m in o m co D o TA 4 no y ot m no H in ajs IN E oe f E Page1 Seci 1 1 At2 5cm Ln1 Coll REC TRK EXT OVR Engish U S start M Documenti Mi Le be 10 28 PM 4 Now click the Save button Thus we have performed the two critical processes in saving a document 5 To check that the document has been saved close th document and close Word by clicking on the close button in the top right hand corner of the screen 6 Back at your desktop click Start My Documents 7 Double click on My Folder to open the folder and you will see your document called Test 8 To open this document all you need to do is double click on the icon and then you can carry on working on the document 9 The screen below shows the contents of My Folder Martin Darke 2008 42 BE My Folder File Edit View Favorites Tools Help sak B Search Folders i Address C Documents and Settings Me My Documents My Folder Go Norton AntVirus El v Test File and Folder Tasks GP Microsof
56. ctions on your documents and text Every icon also appears on one of the drop down menus i e there are two ways of performing the same action There are many other toolbars available which can be displayed but the more toolbars there are then the less working space you have Below the toolbars and also down the left hand side of the screen are the horizontal and vertical rulers respectively These help you to set margins and tab stops in your document and help you to see exactly where you are inserting text The cursor usually a flashing line is where text will be placed once you Start typing It is easy to move the cursor by using the mouse the spacebar on your keyboard or the cursor arrows on your keyboard On the right hand side of the document and also at the bottom are scroll bars On the vertical scroll bar either click on the rectangle and drag it down or click on the arrows at the top and bottom of the scroll bar in order to scroll up and down the page Similarly for the horizontal scroll bar This displays information about your document according to the location of your cursor telling you the page and section numbers and the lines and columns where your cursor is placed It also shows the action you are performing such as saving or printing Incorporates the Start button and shows tasks that are open as well as the time Small icons at the bottom left just above the status bar which allow you to see your documents in d
57. ctivity Open Internet Explorer type www hotmail com in the address line and press Enter on your keyboard The screen below will appear PR Sign In BigPond Dial Up Residential Internet Explorer Ee TN F Ad EF http login ive com login srf2wa wsignin1 O amp rpsnv 108 amp ct 1228888305 amp rver 5 5 4177 0 amp wp MBI amp wreply http 2F 2Fmai live com 2Fdefault asp a xX L Searc Pe File Edit View Favorites Tools Help Es x W dir Ason a EE dl rage dy Took EY Windows Live One Windows Live ID gets you into Hotmail Messenger Xbox LIVE and other places you see Windows Sign in Live F Windfls Live 1D Hotmail example555 hotmail com Share life as it happens The new BEE SI Password brings you more More Fars VOUT Gades Fasi SPALE 5 GB more CIRemember me on this security still free computer Sign up for our award E ae d Get the new winning service assword d Windows Live P l Free Don t have a Windows Signin www windowslive com Live ID Use enhanced security More about Windows Liva ID Account Help Central Feedback 2008 Microsoft Corporation About Privacy Trademark og internet R100 Done F fd start el N Mon EE Nelie 3h EA WA Inbox TANT IM N Training fies ET N sie O A a 14 57 Pa 2 Note that once youh v registered with Hotmail and set up your account you must
58. cts to 7 e mail accour display Click on Contacts to Multiple accounts and Identities others in your p household Ge create a new contact HTML message support Hotmail accou Then read you from any plac earth Click he Address Book and direc services 5 It is wise to make further changes at this stage to reach the optimum setup in the opinion of the author 6 The Preview pane gives us a preview of the selected message in our Inbox Unfortunately if the preview pane is showing you do not have total control over opening your messages Once you close one the next automatically opens The problem lies in opening a spam junk mail message If you do a message is automatically sent back to the spammer that you exist so you will get more spam So it makes sense not to use the preview pane and hence you have total control over whether a message is opened or not If ever you suspect a message is spam then simply delete it by selecting it first one click then pressing Shift Delete on your keyboard You will be asked to confirm that you wish to permanently delete the message Click Yes The message will bypass the Deleted Items folder and be permanently erased Martin Darke 2008 99 7 To remove the Preview pane click View Layout Fi Inbox Outlook Express File Edit WE Tools Message Help Sort By gt a Create Print i Columns a Inbox Layout Folders m Hocked Images E Outlook E nes oft Outlook
59. e a photo you will be prompted to save it in My Pictures My Music is where XP wants you to store music tracks But is up to you to store files where you want to store them In your home you don t put socks in the drawer where you put your underpants It s the same with computers You store like with like So it is up to you to set up your own folders and store things where you want to save them For instance within My Documents you could set up a folder called R sum s If you re running a business you could set up a folder called Invoices If you write a lot of letters then set up a folder called Letters If you don t then every document is liable to end up in My Documents and it all becomes very messy It becomes difficult to find files It s a bit like having a desk and simply throwing every document on top of the desk rather than storing them in hanging folders in drawers If you plan to save a lot of music tracks then it makes sense to set up folders such as Opera Jazz Pop and Country Each folder would be a sub folder of My Music Within the Pop folder you could set up sub folders called 60s 70s and 80s So let s now take a look at the folder structure within XP and learn how to create our own folders Martin Darke 2008 22 Activity 4 On the desktop click on the shortcut to My Computer If there is no shortcut click on Start My Computer 2 Next double click the C drive our main memory store You wi
60. e is given below Once you have done that click OK Select Group Members F gt lt Type name or select from list OS O Main Identity s Contacts Members Name E Mail Address Select gt ES Brenda Wite Ez Brenda White brenda iinetnet EE T Eal Kylie Fraser kylie ozemail co ia ES da Eal Raymond Brown raymond bigpor Ea Shane Ford shane optusnet lt i gt a 6 You will now see the window below Note the name of the group and the number of members Association Properties Wales FA Group Group Details l _ am Type a name for your group and the add members After creating the group you can Add or remove members at any time Group Name Association 3 Member s You can add to a group in three ways select someone from your address book add a new contact for the group and your address book or add someone to the group but not to your address book Group Members Brenda White Select Members ES Kylie Fraser Esl Shane Ford Name l E Mail If you wish to delete an individual simply click on a name and then click Remove If you want to add new members click on Select Members and then this takes you back to the previous window from which you can shift new members to the group ALWAYS Martin Darke 2008 112 REMEMBER TO CLICK OK IN THE WINDOW ABOVE TO SAVE ANY CHANGES Your group will now be stored in your Address Book If you
61. e name If you mis type the name select the folder by clicking on it once then click on Rename this folder You can then type a new name Don t forget to press Enter 3 Once a folder is selected you can click on any of the buttons on the left to Move Copy Share Delete and even E mail this folder s files XP makes it very easy for us Remember to look at the screen and decide what you want to do It is impossible to over estimate the importance of understanding the folder structure of your computer and learning how to create a new folder All you have to do is navigate to the folder where you want your new folder click on the right button and then name your folder You will see the benefits of this when we come to create and save our first files Rather than the computer dictate where these files are saved you will tell the computer where to save them YOU ARE IN CONTROL NOT THE COMPUTER Martin Darke 2008 217 TOPIC 12 PROPERTIES The properties of a folder or file tell you its size when it was created the type and where it is saved Knowing the size of a folder is important if you are copying it to a thumb drive CD or DVD There must be sufficient capacity on the storage device Activity 5 Open My Documents 2 Right click on the My Pictures folder as below My Documents File Edit View Favorites Tools Help ay Qax O Search Foder fly Address C Documents and Settings Me My Documents v Go Norto
62. e that genuine messages from friends particularly if their addresses are not stored in your Contact list sometimes slip through the net and are placed in the Junk folder So in the first few months of using Hotmail it is worthwhile checking your Junk folder every now and again You can easily transfer messages back to your inbox using the Move to or Not junk button Martin Darke 2008 8 1 TOPIC 11 CONTACTS We have already seen how when we send a message to someone new we are prompted to add their name to our Contact list How do we add a new name to Contacts without sending a message Let s see how Activity 9 Click on the Contact list button 2 Click New Windows Live nome tmail Spaces Or Martin Y sign out People All contacts New Edit Delete Manage Send e mail Categories mm Options 4 Sos EE Ee baled All contacts 1 contact Categories AI i233 ABCDEFGHIJKLMNOPQRSTUVWXYZ Search your contact list Favorites CO Name Manage categories Related places E Martin Darke Send e mail Inbox Calendar ige 3 In the next window add a First Name Last Name Nickname and Personal e Windows Live Martin Y p sign out eople All contacts Save Cancel Options 4 Messenger contacts PEER Edit dontact details Favorites First name Manage categories Related places Inbox Calendar So what do you think sa O Use
63. e useful features OCONAURWN Martin Darke 2008 65 Table of Contents Section Four TOPIC l ALL ABOUT EMAIL ss eie ses eds sees ee Ge ee we Gee Ee TOPIC 2 SETTING UP LIVE EEUE ESE RA Dee WE Re GEE EER TOPIC 3 READING MESSAGES eene n RE EER KERKE R Ra R Nee R Ge Nee TOPIC 4 CREATING A NEW MESSAGE sees ees ees eek eek ke Re Rea TOPIC 5 REPLYING TO AND FORWARDING MESSAGES TOPIC 6 SENDING ATTACHMENTS 0 00 sees ees ees eek ee Re KEER ER ERG TOPIC 7 RECEIVING ATTACHMENTS sees ees ees eek eek Rek ek ea ee TOPIC 8 FOLDERS iss se NNS RGN Ge Gen see EE MES GER N see dee TOPIC 9 MANAGING FOLDERS ee ees ees eek eek RR KERR ER KERR EER EER EER EE RE TOPIC 10 JUNK MA NES RR See Re Ne RE SEE Se RE Se ee SAG GEE TOPIE Uo CONTAC TS Es EE EES EG EE EG GE Ged ee N EE TOPIC 12 SOME USEFUL FEATURES ee ees ees eek eek ee Re KEER ER EE Re Martin Darke 2008 66 TOPIC ALL ABOUT EMAIL Not everyone who uses email knows that there are two types of email one that is free and one that is not Yet the one that is free is only free if you use someone else s computer and there is no charge involved Even to use free email you have to be connected to the Internet and being connected usually incurs a monthly charge if you are connected at home via an ISP Free services include Windows Live owned by Microsoft and previously called Hotmail Yahoo and even Goog
64. eds day December 10 Inbox l Junk Mailbox usage 1 of 5 GB Drafts Sent A PC without Office 2007 Aid ninemsn Today is like a box without presen Manage folders Health kick Super size your salad _ More on ninemsn e Dreading the Christmas holiday already Martin Darke 2008 J2 16 Bear in mind also that if you do not use your account for more than 30 days it is possible it will be deleted However you should be able to re activate it 7 The two other links under Today are as follows Calendar which is a daily organiser and allows you to keep track of your appointments Contact list which allows you to store email addresses and other information on your regular contacts TOPIC 3 READING MESSAGES Activity 2 Click on the Inbox link to see your messages 2 Every new customer receives a welcome message from Hotmail Click on Windows Live Hotmail to open your message Windows Live dome Hotmail Spaces OneCare Martin Y sign out Hotmail New Delete Junk Markas Moveto Y Options Y expertstudent55 hotmail 1 Sort by Y Search your e mail Inbox oO Windows Live Hot Getting started with Windows Live Hotmail 4 4 Junk Drafts Sent Deleted Manage folders 3 Use your scroll bar to view the full message and then click Inbox to return to your inbox woe OR THE END OF A FRIENDSHIP Va k E Windows Live dome Hotmail Spaces OneCare More Y ni Mart
65. elow My Documents EX ar File Edit View Fhvorites Tools Help Back s a E J gt Search IE Folders Flv Address C Doquments and Settings Me My Documents Go Norton AntiVirus Ed v File and FoldWpTasks 2 gt My Music Col My Videos GI Make a new folder Publish this folder to the Web E Share this folder Other Places DO Me 3 My Documents DO Shared Documents My Computer Q My Network Places fa start Ge My Documents Doc2 Microsof aga y FAAL ee GIE I The screen below appears Notice how the menu has changed on the left hand side starting with Rename this folder Martin Darke 2008 26 My Documents mid se File Edit View Favorites Tools Help Q Back x x T J gt Search iy Folders Fi Address C Documents and Settings Me My Documents v Go Norton AntiVirus X File and Folder Tasks a My Music fi Rename this folder GY Move this folder 5 DY Copy this folder TEE Publish this folder to the Web SS My Pictures me My Videos E3 Share this folder G E mail this folder s files X Delete this folder Other Places DO Me E My Documents Shared Documents My Computer My Network Places ts Start GE My Documents E Microsoft Word ng 5 2 FAA dyhe 6 22 PM 12 Now type the name of your new folder This will overwrite the words New Folder Type My Folder and see the result Once you have typed the name press Enter on the keyboard This confirms th
66. en click Next It is a simple procedure to then give your restore point a name Periodically your computer will automatically set up its own restore points and you can view all the restore points available in the calendar by selecting Restore my computer to an earlier time and then clicking Next If ever you use System Restore to take your computer back to a previous state another button called Undo my last restoration will be inserted as an additional option Further information can be found in Help amp Support Martin Darke 2008 129 Downloading Programs Let s look at downloading a program such as AVG from the Internet First set a Restore Point just in case anything goes wrong 2 Locate the website for downloading the program and click on the relevant button to commence the download File Download Security Warning Do you want to run or save this file Name avg7lfree 405a791 ewe Type Application 16 9 MB From free grisoft cz harm your computer If you do nat trustthe source do nat run or save this G While files from the Internet can be useful this file type can potentially software What s the risk 3 Click on Save Save As Save in Et Desktop v g EF Gir H My Documents BA Outlook Express W My Computer f3 Skype My Network Places d Spybot Search amp Destroy Recent fe Ad Aware SE Personal el Windows Defender Fa Canon MP Toolbox 4 1 a Windows Explorer Ae Dell Media Ex
67. ent 14 08 2006 1 Int Open Sample attachment 14 08 2006 2 Find Re Resume for review 14 08 2006 4 Q Ou Ya Sel De E Dr New Folder 2 Gives the folder a name in this case Jokes and then click OK Martin Darke 2008 121 Create Folder Folder name Jo kes EE NEIG Select the folder in which to create the new folder al Outlook Express 3 Local Folders 3 The result is seen below with a new Jokes folder W Inbox Outlook Express File Edit View Tools Message Help PD 8 S s Create Reply Reply Al Forward Prior x w Oo wm Send R Addresses Find Inbox Folders x Subject Received Ka Outlook Express Microsoft Outlook E Welcome to Outlook Express 6 4 08 2006 8 a Local Folders A Michael Jones Lunch appointment 14 08 2006 1 A Michael Jones Sample attachment 14 08 2006 2 3 Outbox Sent Items Deleted Items amp Drafts 2 Jokes 4 To move messages between folders click on the message drag it over the name of the desired folder and then drop it into the folder by releasing the mouse button You can view the contents of each folder by clicking on the name of the folder Martin Darke 2008 122 TOPIC 13 SOME TIPS Deleting messages To delete messages select the message in your Inbox and then click the Delete button Inbox Outlook Express File Edit View Tools Message Help
68. entered all ofthe information required to set up your account To save these settings click Finish ee 9 Click Finish to complete the setup Martin Darke 2008 93 Before we start learning how to use OE let s look at how these settings are stored 10 Click Tools Accounts A Outlook Express File Edit View Hives fi essage Help OE Send and Receive Create Synchronize All T Synchronize Folder Outlook E gt Mark for Offline d Folders 3 Outlook Express Address Book Ctr Shift B i Local ser Add Sender to Address Book Inbox 1 Messagk Rules Outbox 3 Gad EE Windows Messenger d _ Deleted tq MY Onife Status d Drafts Accounts Options read Mail message Es Create a new Mail message 1 Select the Mail tab then click Properties Internet Accounits ki gt lt News Directory Service Add Account Type Connection Mail bigpond com mail default Any Available Properties Setas Default Set Order Close Martin Darke 2008 94 2 Under the General tab you can see the Display name you chose If ever you wish mail bigpond com Properties General Servers Connection Security Advanced Mail Account Type the name by which y4u would like to refer to these servers For example Work or Microsoft Mail Server Name Bill Smith Organization E mail address billsmith bigpond com Reply address Include
69. er to browse the World Wide Web Millions of people use Outlook Express at home for sending and receiving emails it s user friendly and has a straightforward interface which helps you to do what you want to do This is not to say that Outlook Express is the best software for managing your email If you want more advanced features then you can always switch to Outlook the other program offered by Microsoft and which is used by many businesses Outlook is one of the components of the Microsoft Office suite With the introduction of Vista Microsoft upgraded its version of Outlook Express to Windows Mail The two are very similar and if you have used Outlook Express you will have no problems with Windows Mail Many individuals have switched from Outlook Express to programs such as Incredimail which you can download free from the Internet Incredimail has some interesting features which enable you to decorate your emails so that they are more attractive to the eye Aside from Incredimail there are yet more programs available such as Eudora but in the end it s entirely up to you the user to decide which is the most suitable for your needs In this module we re going to take an in depth look at Outlook Express to enable you to get the best out of this program Martin Darke 2008 89 TOPIC SETUP When you enter into an agreement with an Internet Service Provider ISP you are automatically given an email address suc
70. etters Send and reteive mail from other e mail accounts Related places Forward mail to another e mail account Today Send automated vacation replies Contact list Calendar Junk e So what do you think sa Safe and blocked senders Reading pane Settings Personal e mail signature Save sent messages Enter your text not forgetting to use the formatting toolbar and then click Save Go to inbox Personal e mail signature Pisses ter text below to be added to the bottom of dach e mail message you send Free newsletters le FontSize B Z U i ill iil an wt l Il l Related places Today Contact list Calendar So what do you think sa Save ce You are now able to communicate by email from any computer connected to the Internet from anywhere in the world Good luck Martin Darke 2008 86 Section Five Outlook Express OBJECTIVES On completing this section you will be able to gt VVVVVV V Set up Outlook Express for first use Send and receive emails Attach files such as photos to emails Save attachments sent to you Organise your emails in folders Set up an address book Add a signature to your emails Format your emails TOPICS Setup Setup Part 2 Setup Part 3 Security Reading Messages Creating and Sending Emails Sending Attachments Receiving Attachments Address Book Individuals Address Book Groups 10 Creating and Sending Emails Par
71. ew Windows Live Martin V sign out Hotmail New Rename Delete Options 4 expertstudent55 hotmail Folder Messages Size Inbox Inbox 3 41 8 KB Junk Junk 0 0 0 KB Empty Drafts Sent Drafts 0 0 0 KB Deleted Sent 1 1 4 KB Manage folders Deleted 0 Empty Related places Contact list Total 4 43 2 KB Calendar So what d Martin Darke 2008 79 3 Give you new folder a name in this case Jokes and then click Save Windows Live Martin Y F sign out j Sav Cancel Options VY amp otmal expertstudent55 hotmail New folder Inbox Junk Drafts Sent Deleted Manage folders Folder name Jokes Related places Contact list Calendar 4 Return to your inbox and you will see your new folder Jokes in the list on the left hand side Windows Live Martin sign ou Hotmail expertstudent55 hotmail Inbox Junk Drafts Sent Deleted Jokes Mark as Moveto dm Options Search your e mail Martin Darke 0 Have a look Martin Darke Greetings Windows Live Hot Getting started with Windows Live Hotmail Hb wm wo Manage folders 5 To transfer messages to your new folder tick the box next to a message and then click Move to Windows Live Martin sign ou Hotmail expertstudent55 hotmail O Sortb Search your e mail Inbox F Martin Darke Have a look Junk O amp Martin Darke Greetings Drafts F Windows Live Hot
72. for sending one email to many people all at once as a secretary of an association for instance Open the Address Book by double clicking on Addresses HE Inbox Outlook Express File Edit View Tools Message Help ld Me Sy ve i x cs ED By Create Reply Reply All Forward Delete Send R Addresses Find lt Inbox Folders XI From Subject Received Sl Outlook Express E Microsoft Outlook E Welcome to Outlook Express 6 4 08 2006 8 Local Folders 6 Michael Jones Lunch appointment 14 08 2006 1 a Inbox d Michael Jones Sample attachment 14 08 2006 2 2 Click on the down arrow next to New then New Contact Address Book Main Identity IE File Edit View Jeos Help x Ba 8 New ert Find People New Contact Type name or select from list New Group New Folder E Mail Address items 3 Using the tab key to move from box to box type in the first name last name and email address of a contact then click the Add button Martin Darke 2008 108 Brenda White Properties Name Home Business Personal Other NetMeeting Didhtal IDs E Enter name and e mail information about this contact here First Brenda Middle Last White Title Display Brenda White Nickname N E Mail Addresses brenda iinet net aul Send E Mail using plain text only 4 After clicking Add the address moves down to the large b
73. g you google it Activity 3 Open your browser and type www google com in the address line then press Enter The screen below will appear ZA Google Microsoft Internet Explorer a x Edit view Favorites Tools Help Ei lt Back gt G A A GAsearch Favorites lt 4 G 4 ST Hd Address http www google com au vl Go Links Personalized Home Sign in Google Australia Web Images Groups News more Google Search Search the wel pages from Australia Advanced Search Preferences Lanquage Tools I m Feeling Lucky Advertising Programmes Business Solutions About Google Go to Google com y E Done start TA ka E Google Microsoft Int Internet J OM 1 06PM EA My Documents Rd seclion Three Microsoft 2 With Google you can search the whole Web or for pictures newsgroups and news articles by clicking on Images Groups and News respectively Also you can narrow your search by clicking pages from Australia Martin Darke 2008 61 3 To try a search type soccer in the search window and then click Google Search A screen similar to the one below will appear Z soccer Google Search Microsoft Internet Explorer gt l x Edit View Favorites Tools Help Bak gt O A A Search Gejravorites 64 EY amp l E Address http www google com au search hl en amp g soccer
74. g documents A template is a series of fixed settings that include margins font type and font size Even a blank document is a template Within Word there are templates for letters reports r sum s memos theses and much more All you have to do is open the required template and start typing The formatting is already done for you It can save a great deal of time What s more you can still change anything if the layout is not precisely to your liking Let s have a look at the templates available Martin Darke 2008 48 Activity 8 Open Word 2 Click File New and then On my computer under the Templates heading ZB Test Microsoft Word mod Eie E Forma ols Table N indow Help Type a question for help x Times New Roman zy 12 Y aa handel 3 EET Blank document Save as Web Page jy Web page File Search EJ E mail message Web Page Preview wf From existing document e Setup Templates _ Pag Sp Search online for Print Preview z Print Ctri P a n salates on Office Online Send To gt On my computer 1 E Doc2 G on my Web sites 2 C Documents and Settings Me Test 3 E Doc1 Exit y Es La co o S d oy 3 Ed a TA J 7 gj aj j 4 Alle EE eer 7 oe lll _ 7 ET Page 1 Sec 1 11 At 2 5cm ni Coll REC TRK EXT OVR English Us GF M Test Microsoft Ll A gt ir AN wa GEE 3 At the
75. g with Windows Media Player These are the last six programs that you have used 4 All Programs we have already seen that by moving the pointer over All Programs this gives us access to all the programs on our computer Martin Darke 2008 17 5 Folders on the right hand side we have shortcuts to five of the main folders starting with My Documents We will look at folders in more detail later 6 Control Panel this takes us to all the computer settings that you can change For instance you can slow down the double click speed of the mouse put a picture on your desktop or change the date and time 7 Printers amp Faxes provides details on which printers and faxes are installed and helps you add new ones 8 Help amp Support this is very important It represents the user manual for using your computer and we will look at this in more detail shortly 9 Search you can search for anything on your computer Even if you only remember one word in a document and you can t remember where you stored that document the computer can find it in seconds 10 Log Off if there is more than one user on the computer each can log off One of the advantages of Windows XP is that you can have multiple users Each has their own desktop and shortcuts totally independent of the others You can even set a password to protect your own area Il Turn Off Computer you click here to start the shutdown process TOPIC 8 HE
76. h as billsmith bigpond com or billsmith optus net au In most cases you choose the user name e g billsmith and the rest of the address is determined by your ISP Email addresses are almost always lower case and there must be no spaces Having received your email address Outlook Express OE has to be configured so that you can send and receive emails More often than not the settings are installed via the CD which is provided by the ISP though in the case whereby you set up an Internet account by telephone e g Dodo the call centre operator can easily step you through installing the settings manually as it only takes a few minutes It is worthwhile taking a look at this procedure as it can sometimes happen that settings are accidentally deleted and you might have to install them again Activity Open OE via the shortcut on your desktop or by clicking Start All Programs Outlook Express Outlook Express File Edit View Tools Message Help a wO ew Create Addresses Find Folders x 31 Outlook Express Local Folders Find a Message Inbox 1 Outbox Tip of the day x Sent Items E mail Use the preview pane to quickly open or Deleted Items save file attachments Drafts Select a message with an attached file Click on the large rclip icon located A There is 1 unread Mail message in your Inbox below the EE en the far S right Select the filename to open it or s click Save Attachments to
77. he complete list of topics pas Document2 Microsoft Word l AS Type a question for help x ai aa Fre Apr and Settings gt Creating Documents Viewing and Navigating Documents 2 Formatting Documents Working with Text Working with Graphics and Charts amp Printing Security and Privacy Mass Mailings Word and the Web Sharing Information Work Essentials with Word Columns Demos and Quizzes Automating Tasks and Programmability Language Specific Features Microsoft Word Visual Basic Reference PE Sebeq ebeQepeDdere ETE EE OP OE OE HE ET m Computer traini Lai Document2 Mi O Microsoft Office Martin Darke 2008 38 TOPIC 3 BEGIN USING WORD Let s begin using Word and see how we change the text using some of the buttons on the toolbars Activity 3 Open Word Don t worry if it says Document 2 or Document 3 on the Title Bar You may have already used Document I 2 Type your name into the document 3 Now scroll across your name to highlight select it To do this the simplest way is to a position the cursor just to the left of the first letter of your name b hold down the left mouse button c scroll across your name d a blue background will appear behind your name e you can now change the style of your name 4 Click on the bold button on the toolbar 5 Click in the white space of your working area away from the text 6 Notice how your text has
78. history 20 2 Clear History E 4 The page for The Australian will now be your home page Test this by clicking on the Home button on the toolbar The world now really is your oyster Good luck ONE FINAL TIP Many people are concerned about using their credit card for paying for services on the Internet such as buying airline tickets for instance If sites such as Qantas and Virgin were not secure then they would soon be out of business Generally speaking to check whether a site is secure always look for the address beginning with https instead of http and always look for a locked padlock icon i Ge intemet a IR ans in the bottom right corner of your screen This is not an absolute guarantee that the sight is secure as some fraudsters have succeeded in setting up scam sites with similar features As always caveat emptor Martin Darke 2008 64 Section Four Email OBJECTIVES On completing this section you will be able to Establish a free email account Send and receive emails Attach files such as photos to emails Save attachments sent to you Organise your emails Set up an address book Add a signature to your emails Format your emails VVVVVVV WV TOPICS All about Email Setting up Hotmail Reading messages Creating a new message Replying to and forwarding messages Sending attachments Receiving attachments Folders Managing folders 10 Junk Mail I 1 Contacts 12 Som
79. ifferent ways We are already familiar with these Martin Darke 2008 36 Activity Open Word by double clicking on the Word icon on your desktop 2 Move your mouse over the Word screen 3 Click on the drop down menus such as File and Edit Notice how some items in the drop down menus are greyed out For these buttons to become active something has to be selected first and we will look at this later 4 Practise using the scroll bars both horizontal and vertical Drag the rectangle and click on the up and down arrows 5 Notice how when moving the mouse over a button on a toolbar a rectangle appears telling you the function of that button Make a special note of the location of the Save button TOPIC 2 USING HELP In every piece of software that you purchase help is always available It is usually a menu on the right hand side of the menu bar Further help can be accessed online and the Help function can also be started by pressing FI on the keyboard Help actually represents your manual for using the software You can teach yourself how to use Word by clicking on the various topics Let s look at Help in Word Activity 2 Click Help on the Menu Bar 2 Click on Microsoft Word Help 3 The screen below will appear with the Help Task Pane on the right hand side 4 Type what you are looking for in the Search for window e g templates pac Document Microsoft Word l EE Type a question for help x
80. iginal sender It s useful if you are participating in a group discussion for instance Martin Darke 2008 120 TOPIC 12 FOLDERS Outlook Express provides you with the following folders Inbox where all your incoming messages are stored Outbox where your outgoing messages are stored until they are sent Sent Items where a copy of every sent message is stored Deleted Items where all deleted messages are stored You can quickly delete all messages in this folder by right clicking on the folder and then clicking Empty Deleted Items Folder Drafts where you can save draft messages until you are ready to send them To keep your Inbox tidy you should either delete messages you no longer need or alternatively you can store them in newly created folders For instance if a friend regularly sends you jokes and you want to keep a record of them for future use then it is a good idea to set up a Jokes folder Once this is established you can drag messages from your Inbox to this folder Let s see how this is done From your Inbox right click on Local Folders and then click New Folder i Inbox Outlook Express File Edit View Tools Message Help i Se Gy 6g x Create Reply Reply Al Forward Addresses Find a Folders XI v From Subject Received 3 Outlook Express A Microsoft Outlook Welcome to Outlook Express 6 4 08 2006 8 EB Local paai A Michael Jongs Lunch appointm
81. in Y sign out Hotmail New Delete Junk Markas Moveto VY am 4 Options Y expertstudent55 hotmailL lt Reply Reply all Forward Inbox Getting started with Windows Live Hotmail Junk From Windows Live Hotmail Member Services member_services live com Drafts Sent Wednesday 10 December 2008 4 48 02 PM Sent To expertstudent55 hotmail com Deleted 3 Windows Live Manage folders Welcome Here are 3 tips to help you get started with Windows Live Hotmai 1 Store all of your contacts in one easy place by importing contacts from other e mail services into your W Hotmail contact list 2 Select the layout of your Hotmail reading pane right bottom or off 3 Personalize Hotmail with one of several design themes Click on the Options menu in the upper right h Hotmail page to see the theme choices Related places rT J Daal farant ta dd Liba nanil lisa sam bhla naaa vadhara as ann aian in ba Hatmmail ba rae hraaaarlae Lint Af fm Martin Darke 2008 73 TOPIC 4 CREATING A NEW MESSAGE Activity 3 You can click on the New button when you are in the Today section but since most people operate from their Inbox click on the New link Windows Live OneCare More Y Searchtheweb el Martin sign out Hotmail New Delete Junk Markas Moveto Y am Options Y expertstudent55 hotmail O Sort by Y Search your e mail Inbox o Windows Live Hot Getting started with Windows L
82. ing on any topic on the left hand side you can access instructions for that topic For instance if you want to learn how to copy a music CD do this Click on Music video games and photos 2 Click on Music and sounds 3 Click on Playing and copying music 4 On the right hand side click on Copying and playing CDs to get to the following screen Help and Support Center med Q Back O G Index Ve Favorites 2 History Support Options pea Solution Center Help and Support Center Search oa Id Windows XP Professional Set search cptions se Add to Favorites S Change View Print K Locate in Contents Search only Musk video games and photos n M Windows usic video games and photos reed at ME Media Player 9 Series El Music and sounds C Playing and copying mu Using CDs Using Windows Media Playe When you insert an audio CD or a data CD that contains music files also known as a media CD intofyour CD ROM drive Windows Media Player can play the CD automatically unless the Player is already in use or the Player is not the default player fof CDs Gi Understanding digital media co In addition to playing CDs you can use the Player to copy rip and create burn CDs E Music on the Web After you copy your audio CDs to your computer you can easily play all the music that you have cgllected in Media Library without having to change the CD as you would with a standard CD player Recording and using computer
83. ing recipients Inbox info martindarke com au Not yet a contact Junk Drafts Add contacts Sent info martindarke com au Deleted First name Manage folders Lastname crazyjohns com au Add to contacts 5 Retiygn to inbox Hotmail scar Phishing scams N mi making the rounds d Related places Learn more Tada eturnm to Inbox or tick the box insert the First name and Last name and then click Add to contacts 9 If you click Add to contacts at the next screen click on Contact list then you will see that the addressee has been added to your contacts Windows Live OneCare More ni Martin sign out People __ All contacts New Edit Delete Manage Send e mail Categories Options 4 ease CARRS All contacts 1 contact Categories AN123ABCDEFGHIJKLMNOPORSTUVWXYZ Search your contact list Favorites O Name Manage categories Related places o Martin Darke Send e mail Inbox l Calendar Page So what do you 2 10 We will look at Contacts in more detail later TOPIC 5 REPLYING TO AND FORWARDING MESSAGES Activity 4 Open a message received from someone 2 At the top of the message you have several options as follows Hotmail New Delete Junk Mark as VY MovetoY a 4 Options expertstudent55 hotmail Reply Reply all Forward 3 If you click Reply a new message will open with the address of the original sender in the To box The original subject will be preceded by Re and the origin
84. is less likelihood of the account being used for spamming Type the characters as required yer T anars LAE ERA State Territory Select one Postal Code Gender O Male OF Birth year oa io Characters Send me e mail with promotional offers and survey invitations from Windows Live and MSN You can unsubscribe at any time Clicking I accept means that you agree to the Microsoft service agreement and privacy statement Il Next click accept 12 Quite often things start to go wrong here and it is almost certain that you will have to perform the procedure all over again starting from scratch Use the same email address as before If it is unavailable then try signing in with it 3 If you do succeed the following screen will appear You are now in the your new Hotmail account and a message is waiting for you box for Windows Live Searchtheweb Martin Y sign out Hotmail Options expertstudent55 hotmail Search your e mail Inbox 1 o Windows Live H Getting started with Windows Live Hotmail 4 48 F Junk Drafts Sent Deleted Manage folders Related places Martin Darke 2008 71 14 Take some time to familiarise yourself with this window Note the links to various folders Where there are arrows there is always a menu with more inks Always remember to sign out when you have finished your session Wind
85. ive Hotmail Junk Drafts Sent Deleted Manage folders 2 A blank message opens Type the address of the recipient in the To line Windows Live Home Hotmail Spaces OneCare More Martin sign ou Hotmail Send Save draft Attach Spell check Bi i J Cancel Options Y expertstudent55 hotmail From expertstudent5 Show Cc amp Bcc f Inbox Junk Click the To button to see your contact list Drafts Subject Sent Deleted am Verdana y Wy BIUESSHEEEBREAYD Manage folders Related places 3 If you are sending a copy to someone else click on the Show Cc amp Bec carbon copy and blind carbon copy button to expose the boxes You can use the Tab key to move down to the next box 4 Bcc means blind carbon copy The person to whom the original message is sent will not know others have received a copy if their addresses are placed in this box 5 Next type a Subject This gives the recipient an idea of what your message is about 6 Click inside the main text area type your message and then click Send All sent messages are saved in the Sent folder 7 When you send a message to someone new the next screen will appear confirming the message has been sent and prompting you to add their details to your Contacts Martin Darke 2008 74 Martin Y Search the web p me Hotmail Spaces OneCare More Y Windows Live sign out Hotmail New Options Y Seen eie Your message has been sent to the follow
86. k Tools Options again but this time click the Send tab Untick the box Spelling Security l Maintenance General Receipts Compose Signatures Sending ta Save copy of sent messages in the Sentltems folder Send messages immediately _ Automatically put people reply to in my Address Book Automatically complete e mail addresses when composing Include message in reply Reply to messages using the format in which they were sent International Settings Mail Sending Format amp f f D HTML HTML Settings Plain Text Settings Plain Text News Sending Format C HTML HTML Settings Plain Text Settings Plain Text 4 Close OE then re open it It will now open at your Inbox Martin Darke 2008 i Inbox Outlook Express File Edit View Tools Message Help i Se sy s8 Sa X oS O Foz Create Reply Reply Al Forward Print Delete Send R Addresses Find Ta Folders x 8 From Subject Received lt a Outlook Express 2 Microsoft Outlook E Welcome to Outlook Express 6 4 08 2006 8 a Local Folders f Inbox Outbox 4A Sent Items 9 Deleted Items Drafts From Microsoft Outlook Express Team To New Outlook Express User Subject Welcome to Outlook Express 6 The solution for all your messaging needs Featuring msn Contacts x Hotmail E mail and Newsgroups Tired of sharir There are no conta
87. l you have to do is type the subject e g create shortcut in the Search window click on the arrow and the computer will very quickly find the instructions Try it now Martin Darke 2008 19 TOPIC 9 CONTROL BUTTONS When you open a program such as Solitaire you will see three control buttons in the top right hand corner of the window which look like this sd A l restore maximise close The Minimise button has a dash on it Clicking on this button reduces your current document or application program to a button on the task bar You will not lose unsaved alterations to the document or exit the program until you close them The Close button has a cross on it It closes the document or program you are currently working in The Maximise button has a square on it and is in the middle of the other two buttons Clicking on this will expand your window to cover as much of the screen as is possible The button will now have changed to a button with two squares on it the Restore button Clicking on this button will restore the window size to what it was before you clicked the maximise button Activity 2 Open Solitaire as in Activity I 2 Practise using the control buttons and watch what happens on the screen 3 If you minimise the window Solitaire will still be on the Task Bar Click on Solitaire on the Task Bar to reopen the window Martin Darke 2008 20 TOPIC 10 SHORTCUTS As we have seen when we opened S
88. le Search I m Feeling Lucky EE als Language ols Search X the web pages from Australia Advertising Programmes Business Solutions About Google Go to Google com 2006 QRoogle Hd TT l meme OO Done Mstart w F ks my Documents E Section Three Microsoft al jHistory of the Internet Google Mic gsoft Int toes 11 46 4M 3 Note the address of the Google page which is http www google com aul 4 To change the address and visit another website first you have to click inside the Address line as below The address will be highlighted e Goole Microsoft Internet Explorer EIE Edit vie Favorites Tools Help Back N amp A Gsearch Favorites lt 4 B HA HA Address 2 EED Tia goo fal com au Go Links Personalized Home Sign in Google Australia Web Images Groups News more Advanced Search Google Search Im Feeling Lucky ie oe Language ools Search the web pages from Australia Advertising Programmes Business Solutions About Google Go to Google com 2006 Google sd P T l memes TE Mstart m e a ZA My Documents Section Three Microsoft JE Google Microsoft Int ET DON 11 50am Martin Darke 2008 57 5 Next type an address In this case www jobsearch gov au After typing the address click Go or alternatively press Enter on your keyboard Z Australian Job Sea
89. le now offers a service called Gmail They make their money from advertising and have millions of customers When you pay a monthly fee to an ISP you automatically receive an email address such as username bigpond com Telstra username optus net au and username westnet com au Typical free email addresses include username hotmail com and username yahoo com au Note that there are no spaces in email addresses and they are almost always lower case In most cases you are usually allowed to choose your own username as long as someone else has not already chosen that address The big difference between using a free service and one designated by an ISP is the way in which you access emails Different software is involved For a free service you connect to the Internet open your browser log on using your username and password and then you can read and send emails All the work performed takes place online and on a remote server Firms such as Google provide space on their computers which is yours There is absolutely no need for you to have your own computer When you connect through an ISP at your home you open special email software such as Outlook Express or Outlook both owned by Microsoft or Incredimail independent from Microsoft and you download all your mail to your computer Once the emails are downloaded you can technically disconnect from the Internet and read your messages and compose your replies in your own time In other
90. lect tie file and then click Open in the bottom right hand corner to open the document 6 If you accidentally inser the wrong folder in the Look in window then you can again use the navigation buttons to locate the right folder TOPIC 6 MORE EVERYDAY TIPS If you want to delete text simply scroll across the text to highlight it and then press the Delete key 2 Another method of deleting text let s say if you have mis typed a letter or word is to press the Backspace key 3 To move your insertion point down to the next line press the Enter key 4 Cut Copy and Paste are buttons you will use regularly They look like saal EE Select the text first Cutting removes the text from your document whilst copying makes a copy The cut or copied text goes to the Clipboard where you can store up to 24 items Clicking Paste pastes the text wherever you have placed the insertion point Activity 6 Open your Test document and practise inserting and deleting text as well as moving the insertion point further down the page Martin Darke 2008 45 TOPIC 7 INSERTING PICTURES If you have a new resume and you want to put your photo on this document then as long as a picture is stored on your computer you can achieve your aim Let s look at this process Activity 7 Ensure your Test document is open 2 Position your insertion point anywhere you like This is where our picture will be inserted 3 Click on the Inser
91. lia RE ly Page Google X Broadband Australia Dial Up and ISDN Telstra Bi X Finally printing is also much improved Print Preview allows you to shrink pages to fit adjust margins by click and drag remove headers and footers and switch between landscape and portrait printing Overall Version 7 is a vast improvement so don t be afraid to download it if you haven t already done so Martin Darke 2008 136 A Few Final Tips Backup Whilst XP is a very stable operating system which is unlikely to crash if you store important information on your computer then you should back this up to a portable storage device CD or DVD which should then be stored at a different venue to your computer Files can easily be copied to CDs or DVDs using burning software Error Messages Occasionally error messages will appear on your screen and sometimes you will not have a clue what they are about Extract the text of the message and put it into Google This will lead you to lots of links about the error and you will be in a position to take remedial action Rest assured that any error will not be unique to you and will already have affected thousands of other computer users Spam Junk mail or spam is an enormous problem You will get spam if you put your email address on a publicly accessible website better to use a Hotmail address rather than your ISP address If you suspect any email in your inbox to be s
92. ll see the screen below Local Disk C File Edit View Favorites Tools Help sack B LP Search f Folders E gt Address C v J Go Norton Antivirus El v System Tasks These files are hidden EA Show the contents ois drive T5 Add or remove programs This folder contains files that keep your system working properly You should not modify its contents Search for files or folders Show the contents of this folder Other Places My Computer 3 My Documents DO Shared Documents 3 My Network Places start gt Local Disk C 3 The message These files are hidden is put there deliberately Microsoft does not want you to interfere with the contents of two key folders Windows and Program Files which contain all the files which enable your computer to run properly However we can see the first layer of the folder structure of the C drive by clicking on Showthe contents of this drive 4 You will now see a screen similar to the one below The folder in which we are interested is the one called Documents amp Settings When we open this folder by double clicking we then get down to the layer which separates the different users on the computer Martin Darke 2008 23 Local Disk C File Edit View Favorites Tools Help ar GO Back E search gt Folders AJ Address lt C v Go Norton AntiVirus El v System Tasks aaa 9a14db522c37067db95e47 od Business in a Bo
93. lowing result Now insert your own email address in the To line type a subject type your message and then click Send EE New Message Ale Edit View Insert Format Tools Messagi AN aoe Lae ie J EER To EER Cc EA Bcc association 12 To simplify sending a message to yourself it is a good idea to store your address under the name of Distribution Using the bcc function you will be distributing a message to multiple recipients See the windows below for clarification The first stores your address e g Bill Smith in the Address Book and the second sends the message Distribution Properties NetMeeting Digital IDs IDs Name Home Business Personal Other S Enter name and e mail information about this contact here Distribution Middle Last Display Distribution we Nickname E Mail Addresses lbillsmith bigpond com Default E Mail mas EE Remove Set as Setas Defaut _ Send E Mail using plain text only Martin Darke 2008 115 Ss Non essas Lox File Edit View Insert Format Tools Messagi AF kK j Fr gt db z Eg Send Cut Copy Paste Unda To Ce EER Bcc Association Subject 3 Once you have added a few more names your Address Book will appear similar to the one below Note how the Association group appears on the left hand side Address Book Main Identity Fle Edit View Tools Hel
94. mesSages to be created Inbox Outlook Express MA File Edit View Tools Message Help GM Se Gy 68 3 x so Wo 7 Create Reply Reply Al Forward Print Delete Send R Addresses Find Inbox Folders x 4 6 From Subject Received SJ Outlook Express A Microsoft Outlook E Welcome to Outlook Express g 4 08 2006 8 a Local Folders A Michael Jones Lunch appointment 14 08 2006 1 Inbox G Michael Jones Sample attachment 14 08 2006 2 8 Outbox Sent Items 3 Deleted Items Drafts Contacts x CBBrenda White CAKyle Fraser Raymond Brown AShane Ford L Association sl working Online E OUTLOOK EXPR untitled Paint P R 4 36PM 3 message s 0 unread ts start WA Inbox Outlook 4 MSN Hotmail 5 By double clicking on any name a new message will automatically be opened with the recipient s address already in place Clicking on Raymond Brown brings the following result BS New Message mm Hd File Edit View Insert Format Tools Messagi AN ae do B N Send LIE ASTE nda gt To Raymond Brown Martin Darke 2008 118 TOPIC 11 REPLYING TO amp FORWARDING EMAILS Again OE makes things very easy for us There are two ways to reply to and forward emails The first method is to open your Inbox select a message and click on either Reply or Forward i Inbox Outlook Express e se PF s ee ia pa Create Reply Reply All
95. n AntiVirus El v File and Folder Tasks a My Music sg O My Videos Open ji Rename this folder GS Move this folder Explore DY Copy this folder O My Folder E Search n a deed this folder to the Sharing and Security kad Share this folder Scan with Norton AntiVirus Q E mail this folder s files i i X Delete this folder sao Cut Other Places i soy o Me Create Shortcut Delete E My Documents Shared Documents My Computer My Network Places Rename Properties start My Documents wil erdie ma its Me yl 6 26 PM 3 Click on Properties TOPIC 13 SEARCH As long as you know you have saved a file or folder then you will always be able to find it To do this we use the Search button under the Start menu Activity 6 Click Start 2 Click Search to obtain the window below Martin Darke 2008 28 B Search Results File Edit View Favorites Tools Help ay acd oO B P Search JIE Folders ZA Address 4 Search Results v Go Norton AntiVirus Ed v Search Companion x Name In Folder Size Type Date Modifiec To start your search follow the instructions in the left pane What do you want to search for Pictures music or video Documents word processing spreadsheet etc All files and folders Information in Help and Support Center You may also want to F Search the Internet Change preferences z Os wa Inbox
96. n error message appears on the screen such as This page cannot be displayed asking you to try again by clicking the Refresh button Be aware that sometimes the server on which the page is actually stored might be out of action in which case you need to try again later Home clicking on the Home button always takes you straight back to your home page 9 Practise using these buttons starting by clicking a link on the Jobsearch page TOPIC 4 FAVOURITES There are pages that you will visit on a regular basis It would be very annoying if you had to type the address each time you wanted to visit the same website To get round this problem Internet Explorer allows us to save pages as favourites On the menu bar you will see a Favorites menu and on the toolbar is a Favorites button Both perform exactly the same function the difference being that the button opens Favorites by taking up a part of the screen For this reason most people prefer to use the menu Activity 2 Open Internet Explorer 2 If you have not already done so type www jobsearch gov au in the address line and download this page 3 Click Favorites on the menu bar and then Add to Favorites The screen below will appear Martin Darke 2008 59 Australian Job Search The largest job site in Australia Microsoft Internet Explorer rd 1 le x Edit View Favorites Tools Help Ek era II ER tm Tre ml amr dd re TE Address
97. n play a disk whilst RW means that you can record a disk burn is the term that is used Hence CD RW DVD means that you can copy CDs but only play DVDs whilst CD DVD RW means that you can copy and play both CDs and DVDs It might sound confusing so always ask the salesman what the device is capable of doing If you intend to do a lot of copying then consider purchasing an extra CD DVD drive There s always a spare slot inside the box So one drive would be a burner and one would be a reader You put a music CD or movie DVD in the reader and you put a blank CD or DVD in the burner Follow the instructions on the screen and you can copy CDs and DVDs in a very short time rather like the olden days when we used to have two slots for our cassette tapes The 56k modem is a standard device used for connecting to the Internet through a dial up connection and is relatively slow compared to the broadband connection which most of us prefer Standard keyboards and the mouse will be connected by wire but you can always upgrade to wireless devices the only drawback being that both of them demand batteries TOPIC 4 SOFTWARE Every PC or notebook comes with a suite of very basic software This is insufficient if you intend to write letters produce spreadsheets and design your own greetings cards etc Therefore you will probably need to purchase software to enable you to perform these functions There are competitors to Microsoft in this a
98. ndow There is usually a website for every surname TOPIC 6 THE HOME PAGE When you set up the Internet on your home computer you often find that your ISP installs its website as your home page Changing your home page to one that you would prefer to see for instance a daily newspaper is easy Activity 4 Open your browser and type www theaustralian news com au in the address line and press Enter 2 After the webpage has downloaded click Tools on the menu bar and then Internet Options N The Australian Microsoft Internet Explorer Edit View Favyorites Tools Help daBack p ED Address E http w E Mail and Mews b Synchronize ens ee Internet Options Martin Darke 2008 63 3 At the next screen click Use Current and then OK In other words you will be using the current page on the screen Ed Internet Options SETS ae e lt General Security Privacy Content Connections Programs Advanced Home page You can change which page to use for your home page Address ccerne t espn go com section id ergland amp cc 3436 Use Default Use Blank Temporary Internetfiles Pages you view on the Internet are stored in A special folder for quick viewing later Delete Cookies The History folder contains links to pag s you ve visited for quick access to recently viewed pages Days to keep pages in
99. nter Offline Printer Document View Help Document Name Status Owner Pages Size Suk Microsoft Word TRN 38 Martin 1 29 2 KB 21 S iili i gt 1 document s in queue 6 It is a good idea to put a shortcut to your printer on the desktop Another way to print a document is to open the folder in which the document is stored select the file you wish to print and then click Print this file on the left hand side of the window The screen below is an example Local Disk C File Edit View Favorites Tools Help Q Back B JO Seard I Folders i Address C fa E Eg v Go Norton AntiVirus Gl v System Tasks 7 Business in a Box_Demo O Config Msi Hide the contents of this drive 1 Add or remove programs Documents and Settings aaa DRIVERS 42 Search for files or folders DO DO etax2004 O etax2005 A etax2006 O 1386 O Informed LI Wy wese O CJ DOWS O WUTemp File and Folder Tasks ei Rename this file 8 Move this file Copy this file Publish this file to the E mail this file Print this file X Delete this file Premier6 Program Fies CtDrvins Text Document wT DY 1 KB Other Places EED Stp ar LogiSetup ext Document Text Document i My Computer 3 KB 1 KB E My Documents Shared Documents a My Network Places start Local Disk C Local Disk C HW S ES HAI 9 35PM Martin Darke 2008 31 TOPIC 16 SHUT DOWN
100. nts Section One TOPIC COMPUTER TERMINOLOGY TOPIC 2 INFORMATION STORAGE TOPIC 3 A TYPICAL SPECIFICATION FOR A NEW PC TOPIC 4 SOFTWARE TOPIC 5 GETTING STARTED TOPIC 6 USING A MOUSE TOPIC 7 THE START BUTTON TOPIC 8 HELP amp SUPPORT TOPIC 9 CONTROL BUTTONS TOPIC 10 SHORTCUTS TOPIC 11 FILES AND FOLDERS TOPIC 12 PROPERTIES TOPIC 13 SEARCH TOPIC 14 THE RECYCLE BIN TOPIC 15 PRINTING TOPIC 16 SHUT DOWN Martin Darke 2008 11 12 13 17 18 20 21 22 28 28 30 30 32 TOPIC COMPUTER TERMINOLOGY In the past few years computers have come down in price considerably and are now very affordable Most people prefer to buy a PC for the home though if space is at a premium and portability is important then you might prefer to buy a notebook often called a laptop computer Both a PC and a notebook perform the same functions and have more or less the same features It s just that the notebook is more compact and is easily transportable for people on the move So what do you get when you purchase a PC Let s look at the main components CPU the most important is what is known as the CPU La ae or central processing unit It s usually in the form of a tower often called the box though in some office environments you ll sometimes see the box lying horizontally on the desk with the monitor placed on top Inside the box lies all the computing power
101. oftware and keeping it updated you reduce your risks considerably There are several main manufacturers of such software including Norton McAfee Computer Associates and Trend and all are as good as each other When purchasing some computers anti virus software may be pre installed If not you can purchase a product off the shelf Even though it may be pre installed you will have to register with the software manufacturer in order to receive updates Updating is usually done automatically when your computer is connected to the Internet These companies make their money not only by selling the software but also by charging you an annual subscription which entitles you to download the latest updates Since new viruses appear every day it is essential to keep updated Your first year s annual subscription is included in the cost of the initial package but thereafter subscriptions cost around 50 per year depending upon the product You can avoid paying any costs by downloading a free anti virus product such as AVG or avast Both are very good products AVG for instance is rated just as good as any of the commercial products at detecting viruses It is also very user friendly and millions of people take advantage Completing a Google search for AVG will take you to a website from which you can download the product AVG is owned by a German company called Grisoft which makes its money by selling other products offering AVG free as an incenti
102. olders 3 A window called Choose file will appear lt is up to you to navigate to the file you want to attach to your email select the file by clicking on it once and then click Open in the bottom right hand corner Your file will then be uploaded to the Hotmail server and attached to your email In the instance below a file called Memoirs Part I has been uploaded and it size is 25Kb Note that Hotmail allows you to attach files with a total size of 10Mb Hotmail Send Save draft Attach Spell check Rich text Y Cancel Options Y expertstudent55 hotmail m expertstudent55 hotmail com Y Show Cc amp Bc Inbox Junk Click HE Drafts Subject Sent O Total size 35 0 KB of 10 0 MB Deleted Memoirs Part 1 doc 25 0 KB Manage folders ume II wih Hl Ld Nl we IF ili EF ig G Sa Verdana 10y BZU Martin Darke 2008 76 4 To attach more files to the same email simply go through the above process again until you have uploaded all the files you require Once the email is complete click Send TOPIC 7 RECEIVING ATTACHMENTS You will know when an attachment has been sent to you by the paper clip shaped icon next to the email in your inbox Windows Live OneCare More 7 arch the web Martin m sign out Hotmail New Delete Junk Markas Y Moveto Options Y expertstudent55 hotmail O Sort by Y Search your e mail Inbox 1 O Martin Darke 0 Have a look 9 Junk oO Mar
103. olitaire it was a seemingly lengthy process For programs which we use regularly it is much better to put a shortcut on the desktop for easy access Let s see how this is done Activity 3 We will put a shortcut to the Hearts game on our desktop Click Start Move the pointer over All Programs Move the pointer up to Games Move across and down to highlight Hearts Now comes the tricky part Right click on Hearts Move down to Send To Next move across and down to Desktop create shortcut You will see the screen below N OU AN 7 i Se Update 3 Windows Messenger 4 My Computer Nero New Office Document Vs Open Office Document Set Program Access and Defaults 7 Windows Catalog a Z Windows Update Internet Explorer Nortoi T Ca sel O fan Canon Utilities Z Z Samm er T Del Quickset Personal Wo m FileNet ig Games M _ E an Google Earth 2 Java Web Start Me Lavasoft Ad Aware SE Personal fan Logitech Microsoft Office f Internet e Internet Explore a Microsoft Outlook with Business Contact Manager Modem Helper EF E mail Microsoft Office d a Nero E Norton AntiVirus 7 Presto PageManager 6 an ScanSoft OmniPage SE E Skype F Spybot Search amp Destroy E startup Zone Labs A Acrobat Reader 5 0 amp amp Audacity Open Run as Scan with Norton AntiVirus Pin to Start menu Cut J Mail Recipient P 3 My Documents reate Sho
104. on 6 except that the buttons are in different places Those of you who are already using Version please refer to the section in the Appendix at the back of this manual TOPIC 3 BEGIN USING THE INTERNET Every page on the on the World Wide Web has a unique address usually beginning with www there are some www2 addresses A typical example would be www jobsearch gov au the website for the Federal Government s site for helping jobseekers Note that the letters are all lower case and that there are no spaces Web addresses are preceded by http This stands for hyper text transfer protocol but you don t really need to know that A few years ago you still had to type http but browsers have improved so that you no longer have to do this Even if you type microsoft com omitting www you will find that your browser is intelligent enough to take you to the right website So now it s time to start using the Internet Activity Open Internet Explorer by double clicking the icon on your desktop 2 The browser will open your home page which in our case is Google Martin Darke 2008 56 lB xt Google Microsoft Internet Explorer Edit View Favorites Tools Help qa Back ube A A Search Gi Favorites 5S SF d wl Go Links Personalized Home Sign in Address http www google com auj Australia Google Web Images Groups News more Advanced Search Preferences IN Goog
105. or HT TP server mail bigpond com Ko An SMTP server is the server that is used for your outgoiny e mail Outgoing mail SMTP server mail bigpond com 6 Inserted in the box s above are the addresses for your mail servers These are the ones for Telstra Bigpond Remember that when you are connected to the Internet OE talks to the ISP server to find out if there are any emails If any have been sent to you they will be downloaded to your computer via the incoming mail servek Your outgoing messages are delivered by the outgoing mail server For beginners there s absolutely no need to understand the meanings of POP3 and SMTP Suffice to say that POP3 should normally appear in the box at the top If it doesn t use the down arrow to access the options 7 Click Next Martin Darke 2008 92 Internet Connection Wizard Internet Mail Logon Type the account name and password your Internet service provider has given you Accountname billsmith Password Remember password lf your Internet service provjder requires you to tse Secure Password Authentication SPA to access your mail account selectthe Log On Using Secure Password Authentication SPA check box Log on using Secure Password Authentication SPA 8 Enter your Account name i e your username and your password Ensure the Box is ticked to remember your password then click Next Congratulations You have successfully
106. ose files and folders that you definitely do not want to keep Activity 7 Let s look at how you can restore deleted items Right click on the Hearts shortcut that we placed on the desktop 2 Click Delete on the drop down menu that appears 3 You will be asked to confirm that you want to delete the Hearts icon Click Yes 4 Click on the Recycle Bin icon on the desktop 5 Select the Hearts icon with a single click 6 On the left hand side of the screen click Restore this item 7 Check your desktop and you will see that the Hearts icon is back in its place TOPIC 15 PRINTING If you open a document file and click the Print icon a message is sent to the printer to print the document Files waiting to be printed line up in a queue Be aware that if your document does not print do not click the Print icon again If you do the same document will line up in the queue Check that your printer is not malfunctioning as you could end up wasting a lot of paper and ink You can observe the queued documents by doing the following Activity 8 Click the Start button 2 Click Printers and Faxes 3 Right click on the printer icon for the printer attached to the computer 4 Click Open to see the window below 5 By single clicking on the queued document and then clicking on either the Printer or Document menu you can cancel the printing of the document if you wish Martin Darke 2008 30 2 Canon MP700 Printer Use Pri
107. ou have a genuine copy of Windows XP then you are entitled to download any updates to the system In fact Microsoft is continually issuing updates as there are so many things wrong with XP particularly as far as security is concerned You will find a link to Windows Update in Control Panel Security Center under the heading of Automatic Updates Automatic Updates Automatic Updates Windows can regularly check for important updates and install them for you Turning on Automatic Updates may automatically update Windows EE software ular before anys other updates _ Automatic recommended 3 Automatically download recommended updates for my computer and install them i 3 Download updates for me but let me choose when to install them E Notify me but don t automatically download or install them Turn off Automatic Updates Your computer will be more vulnerable unless you install updates regularly Install updates from the Windows Update Web site When you are on the Internet your computer will automatically check to see if any new updates are available and will download them When the download is complete a pop up window appears in the bottom right hand corner of the screen advising that updates have been downloaded Follow the prompts to install the updates You are able to continue working whilst installation is completed The default setting for Automatic Updates is to install them at 3 00am every day It i
108. ows Live Hotmail BigPond Dial Up Residential Internet Explorer MEd nboxSortAscending False amp nboxSortB 4f 2 Live Seard pe lerID 0964Q000 0000 0000 0000 0000000009p os N p G Ad a http by108w bay108 mai ive com mail InboxLight aspx Fold m Fie Edit View Favorites Tools Help w die dy Windows Live Hotmail RE mi ryer G oos Pd on purchases for 6 months citibank annual fee P Readv Credit on balance transfers for 6 months Windows Live Spaces OneCare More Y ninemsn Search theweb Martin Y sign out Hotmail yew Delete Junk Markas VY Moveto am Options Y expertstudent55 hotmaj O Sort by Y Search your e mail p Inbox _ ja O amp Windows Live Hot Getting started with Windows Live Hotmail 4 48 PM Junk Drafts Sent Deleted Manage folders Related places Today Contact Calendar Privacy gt 1 messages Pagel 4 m untied Paint Internet 100 td start ee Oe YY oh ss 3Mobie WA Inbox 2 Window Ge Training J 2 Micr gt untitled met Oe aba I5 Clicking on the Today link takes you to this screen where you can see how much of the 5Gb storage space you have used We were able to register the userna expertstudent55 hotmail com Windows Live ces OneCare More Martin Y sign out Hotmail New Manage Newsletters Options expertstudent55 hotmail 2 s Hi Martin W
109. ox and the other buttons on the right become active If you have mis typed the address or if the contact later informs you that he she has changed their address use the Edit button to make amendments After any changes always click Set as Default and then OK Brenda White Properties f pd Name Home Business Pers onal Other NetMeeting Digital IDs S Enter name and e mail information about this contact here First Brenda Middle Last Title Display Brenda White Nickname MEN GN E Mail Addresses Add brenda iinet net au Default E Mail Set as Default Send E Mail using plain text only Martin Darke 2008 109 5 You can use the other tabs in this window to store further information on each contact including birthdays of children Try clicking on them and if you do add more details don t forget to click OK Brenda White Properties Name Home Business Personal Other NetMeeting Digital IDs C Enter name and e mail information about this contact here TOPIC 9 ADDRESS BOOK GROUPS Open Outlook Express and then open your Address Book 2 Click on the down arrow next to New and then click New Group WE Inbox Outlook Express Fle Edit View Tools Message Help PE vV Y s 2 S WwW a Create Reply Reply Al Forward Print Send R Addresses Find Inbox Folders a Address Book
110. p EEN 2l x Ee a a New Properties Delete Find People Print Action ype name or select from Ist fo E Shared Contacts sa Main inde Coptact Name E Mail Address Business Ph Home Phone FRI Association EElBrenda White brenda iinet net au Kylie Fraser kylie ozemail com au F Shane Ford shane optusnet com au Martin Darke 2008 116 TOPIC 10 CREATING AND SENDING EMAILS PART 2 Once you have added contacts to your Address Book sending emails becomes so much easier For instance if you open a new email message by clicking Create once you start typing an address OE tries to guess to whom you are sending the message according to the display names in your Address Book Here s an example By typing the letter b case does not matter Brenda s name appears as she is the only person in our Address Book under B If we want our message to go to Brenda then we add a subject and write our message EE New Message LIE Ed Fie Edt View Insert Format Tools Messag MF bd E EE db iz 4 r send Cut Copy Faste id EH TO Tanda White EER Cr As another example say for instance we had Martin Melanie and Michael in our Address Book we would have to type Mi for Michael to appear as OE scans the Address Book alphabetically Martin Darke 2008 117 Going back to the opening window for OE with our Contacts in the bottom left hand corner we have another easy way to enable new
111. pam NEVER open it If you do a message will go back to the spammer confirming your existence and you will get more spam Spam filtering software is available some of it free but for a beginner it is very difficult to use properly If spam is a problem to you the best way to get rid of it is to change your email address File Sharing File sharing software allows you to download for instance free music from other computers Naturally children think this is wonderful Unfortunately if you use such software you are literally overriding your security software and leaving yourself very vulnerable It s a bit like leaving the front door of your house open when you go to work Anyone can come in and help themselves The risk is yours but don t say you haven t been warned Good luck Martin Darke 2008 137 ABOUT THE AUTHOR Martin Darke 56 arrived in Melbourne in 1996 with a global consulting firm after a successful career in Hong Kong Not long afterwards he was made redundant Seeking a change in career he studied for a Diploma in eBusiness Support in 2000 but despite being awarded a certificate of excellence he still found himself working in a factory being deemed too old and experienced It was only after meeting Grace Johnston in 2003 that Martin was able to decide what to do with the rest of his life Grace www busyboomers com au specialises in helping people to re invent themselves She helped Martin to recognise
112. pen 7 To play the game you have to click on cards and then drag and drop them using the procedure mentioned above in the instructions for using the mouse Your instructor will demonstrate Practise using the mouse You will soon start to get the hang of it and don t be afraid to move it quickly window It looks like XxX Martin Darke 2008 16 TOPIC 7 THE START BUTTON The Start button is the main entrance to all the programs and functions on a computer From the Start button you can run programs find files or folders get help change computer settings and shut down the computer When you click on the Start button a screen like this will appear Internet f Internet Explorer E mail A Microsoft Office Outlook EP Control Panel be ZA Set Program Access and sh 13 Tour Windows XP Defaults ka Printers and Faxes D Windows Movie Maker Help and Support n 3 Files and Settings Transfer p D Wizard JO search a Ad Run W 7 Microsoft Office Word 2003 Dewy Solution Center All Programs gt E Log Off o Turn Off Computer Let s look at this item by item Username in this case the user of this computer is Me On your home computer you can set this to your own name 2 Shortcuts immediately underneath are two shortcuts to Internet and E mail These are exactly the same as shortcuts on the desktop 3 More shortcuts underneath are six more shortcuts startin
113. perience Internet Explorer 38 MSN Messenger 7 5 3 Outlook Express 2 Remote Assistance Solution Center kel Windows Defender 3 Next move the pointer carefully into the middle of the list of programs and then move up to Games until the latter has a blue background this means it is selected or PE My Computer 7 J d Internet Explorer Nortol El Ad Aware SE Micro Personal Wo Internet Internet Explore Microsoft Office d Windows Media Player fan Canon Utilities T Del QuickSet 7 Filenet i Games 2 Google Earth Java Web Start I Lavasoft Ad Aware SE Personal 7 Logitech IE Microsoft Office IE Microsoft Outlook with Business Contact Manager I Modem Helper Nero Norton AntiVirus I Presto PageManager 6 7 ScanSoft OmniPage SE Spybot Search amp Destroy Startup Zone Labs 73 Acrobat Reader 5 0 bed Audacity Business in a Box Demo 83 Del Media Experience 4 Internet Explorer 3 MSN Messenger 7 5 3 Outlook Express a All Programs pa Remote Assistance eed Solution Center MA Windows Defender windows Media Player 4 windows Messenger v v AE v v P T E Y w T y T T v v Y 3 Windows Messenger EA Freecell Hearts Internet Backgammon internet Checkers MP Internet Hearts 8 internet Reversi di internet Spades wk Minesweeper Pinball Solitaire I Spider
114. perience Hw Word 3 fe Google Earth A Logitech QuickCam Desktop ab MSN Messenger 7 5 Nero StartSmart Norton Antivirus 2004 N EA ae Solution Center EA Ashampoo CD Recording Suite 3 amp CD labelling are e tax 2006 EFP Microsoft Interactive Training af MYOB Premier v6 TE My Computer _ Save as type Application id Martin Darke 2008 130 4 Save the file to your Desktop There is no need to change the name The file will commence downloading 2 of ave71free_405a791 exe Completed TOR Saving avg7ifree 405a791 exe from free grisoft cz Estimated time left 4 min 53 sec 376 KB of 16 9 MB copied Download to C Documents an avg7lfree_405a791 exe Transter rate 58 1 KB Sec L Close this dialog box when download completes Cancel 5 Once the download is complete close all open windows You will see a new icon on your desktop Double click on the icon and the program will commence installation on your computer Follow the prompts accepting any defaults 6 After the program has been installed another icon will probably be placed on the desktop giving you access to the main window of the program 7 Remember to delete the original installation file icon from your desktop 8 The program should now be ready for use 9 If installation is interrupted at any stage you can always use System Restore and go through the whole procedure again Martin Darke 2008 131 Windows Update If y
115. plans resumes and more Ul dd Save time by using ready made templates Artic Templates wh Services invoice with hours and rate E T lates urchase MI af nar Invoices a 1 Do one of the following p To base a template on an existil document Taming Templates columns from Office Online wh Family Christmas newsletter gt To base a new template on an e dinas template 5 Remove a tab from the Templates dialog box Helr emplates On the File menu click Save As In the Save as type box click Di Template This file type will alrez selected if you are saving a file thi created as a template The default folder is the Templat in the Save in box To save the te so that it will appear on a tab othe General switch to the correspon subfolder or create a new subfolde the Templates folder In the File name box type a nam nmas tamnlata and than slick Caws wh Various career fields resume Templates Situation Specific Resumes E Demo Create a toolbar for quick sales letters Articles Sales wh Sales invoice Templates gt Invoices and Purchase Orders Change the Normal template yu EA Microsoft Office Online templates Can t find it Cc wa 4 m Documenti Mi 2 Microsoft Office AE AD 6 By clicking on Table of contents in the previous window on page 3 you will see the following screen Note t
116. print more than one copy or certain pages or even just a paragraph of text then the best option is to click File Print The window below appears Martin Darke 2008 51 Printer Name Microsoft Office Document Image Writer Status Idle Find Printer Type Microsoft Office Document Image Writer Driver Where Microsoft Document Imaging Writer Port _ Print to file Comment _ Manual duplex Page range Copies Al Number of copies CO Current page cti Sra t O O oen Enter page numbers and of page ranges separated F by commas For example 1 3 5 12 EES ee Pages per shegt 1 page Print All pages ih range N pag Scale to paper size No Scaling From here you can choose to print All the pages the Current page that s the one showing on the sdreen or particular Pages The instructions give an example For instance if you want to print pages 3 ad 5 12 in a 5 page document then you type these figures with the commas and hyphen in the appropriate window Le Collate Note the Selection button is greyed but or inactive If you select just one word or a paragraph say then this button will become active and you choose to print the selected text only Note too that you can also change the number of copies by clicking on the small up arrow next to the Number of copies window You are now in a position to start writing your own documents either on a blank sheet or from one of the many templ
117. puter how it works and how to set it up to suit your needs Page 4 Word processing using Microsoft Word in which you will learn how to write and format documents and how to save them Page 33 The Internet in which you will learn how to visit websites and find information on any subject Page 53 Email in which you will set up a free Hotmail account and be able to communicate via email from any computer in the world connected to the Internet Page 65 Outlook Express which covers how to use an alternative email program called Outlook Express Page 91 Appendix which introduces the main things you need to know about Internet security basic computer maintenance and how to download programs Page 130 Martin Darke 2008 Section One Understanding a computer OBJECTIVES On completing this section you will be able to gt Understand computer terminology Know what to look for when buying a computer Find help when you need it Turn on and navigate around a computer Set up folders Set up shortcuts Print a document Turn off a computer VVVVVVV TOPICS Computer Terminology Information Storage A Typical Specification For A New PC Software Getting Started Using a Mouse The Start Button Help amp Support Control Buttons 10 Shortcuts I I Files amp Folders 12 Properties 13 Search 14 The Recycle Bin I5 Printing 16 Shut Down Martin Darke 2008 Table of Conte
118. question for help 7 x LO Bo SSBB TEKSE A rM Nna G Read Mi TmesNew Roman 12 sl u i A E k K TERE OE HE WE OE AR AE OES ED i ea A A i i i i NE Insert Picture no eiga paiga bage aa ay D co a S no mm ca TA m no no in OE n s m Doc2 Microsof rm g T Pk 5 40 PM Martin Darke 2008 47 7 The picture you have selected will be inserted into your document 8 To resize the picture click anywhere inside the picture Small squares called grab handles will appear at each corner and half way up each side Position the pointer over a grabNhandle and notice it changes shape to a double headed arrow By holding your mouse down and dragging you can change the size of your picture as desired X Type a question for help x 24 Test Microsoft Word v vi A SD RE oo read fi TmesNewRoman s1 z B Z i EE eS ON EE a an EN i i i i i Page 1 Sec 1 1 1 At 2 5cm Ln1 Coll REC TRK EXT AVR Engish U S OF start M Test Microsoft AK BS Pe ee MASS EE 9 Notice also that the Picture toolbar appears on your screen You can alter your picture using the toolbar for instance by making it brighter but this is too advanced for a beginner s course TOPIC 8 TEMPLATES One of the best features of Word is the range of templates provided to enable you to write very professional lookin
119. rch The largesi jos gt in Australia Microsoft Internet Explorer x Edit View Favorites Tools Help Bak gt amp A a Search Favorites cS D 3 au Address https jobsearch gov au Login Login aspx WHCode 0 amp TextOnly 0 vl Go Links WorkPlace Careers Training VolunteerSearch WageNet ProviderSearch amp fe ED me meat DE Ne ase GOVERNMENT GITUAN coles Myar click were Coles MyorLid Job Seekers En ers petence Government Graduate Links Harvest Trail Useful Links News FIND A JOB 5 Job Search has Job Search Come in and see us at the Already a JobSearch Sanr has 0 jobs available jobs upcoming careers expos in Log in here available Melbourne Sydney and the OD Seker RMD les Click on the stateferritories Gold Coast Check out the latest _ c JPO N re sd EE ET EE OE ET Leer ID elow to find a jo net gt NSW PIN gt NT Register now for free gt gt QLD Advertise jobs and search resumes to find staff Forgotten PIN JOB SEEKERS NEW USERS gt SA fast gt TAS Find out why you should register VIC More Information for Employers Register now for free WA ande Advertise jobs for FREE Search thousands of jobs and QUICK SEARCH FOR A JOB Search for guality staff create a resume so Location Postcode employers can find you Employer resources Find out why you should Occupation register Search jobsearch gov au qo gt More Information for
120. re such as Outlook Express One of the advantages of a free service is that Gmail for instance does the initial virus scanning If you use Outlook Express you need anti virus software on your computer and that involves another fee Live Hotmail also filters spam junk mail A disadvantage is that if friends send you attachments such as photos it might be difficult to download and save them though you could always use a thumb drive for this purpose Internet cafes might not always allow you to download and copy photos to CDs or DVDs Even if you do have an email address through an ISP it is worthwhile having a free account as well the main reason being that if you have to put an email address on a Web page accessible to the public it is better to put your free address This is because spammers trawl through Web pages collecting email addresses and then send junk mail to any addresses they find Junk mail is a huge problem and if you start receiving it to your free account all you have to do is close that account and open another one It is much more inconvenient closing your ISP email as this is the one most often used by your friends and for services such as banking In this chapter we are going to look at setting up a Live Hotmail account and learn how to use it Remember that this can be used from any computer in the world that is connected to the Internet Martin Darke 2008 68 TOPIC 2 SETTING UP LIVE HOTMAIL A
121. rea but it still retains a stranglehold on the everyday software used by individuals and businesses Moreover its pricing policy means that you often have to purchase a bundle of software rather than individual items Generally Microsoft sells its bundle as Microsoft Office but there are several variations The current Office suite is labelled 2007 which is very different to the last version called 2003 The main items might include Word for producing high quality documents Excel for producing spreadsheets PowerPoint for putting together presentations which include animations and graphics Publisher for producing greetings cards invitations flyers and much more Access for maintaining databases Martin Darke 2008 1 Outlook a more sophisticated email program than Outlook Express Be aware that is it now possible to download free of charge a suite of software called OpenOffice which can be used in much the same way as Microsoft Office and more important is compatible Other companies such as Adobe publish software which is excellent for photography so make sure you discuss your software needs with the salesman when you are purchasing your PC Another piece of software you will need is Adobe Reader which enables you to read documents in a particular format This can be downloaded free from the Internet TOPIC 5 GETTING STARTED When you turn on the computer it boots up and loads the operating
122. rification if you have any difficulty 12X E Options Spelling Security M Connection Maintenance 1 i En FEE General Read Receipts Send Compose Signatures signature settings x Add signatures to all outgoing messages Don t add signatures to Replies and Forwards signatures New Remove Rename Edit Signature T Ex T Ba PEA Setas Default Cancel Apply 5 Making your messages more attractive You can change the design layout of your new messages by using Apply Stationery fi New Message File Edit View Insert sinuci Tools Message Help 6 Zon Vv H c f Send Cut SOA a oe Spelling Attach Priority Sign Encrypt Offline ae Background gt EER ts A ER Encoding gt p gt a e Rich Text HTML Plain Text EOE 1 Gear Day 2 Nature v Send Pictures with Message i 3 Maize 4 Sunflower 5 Citrus Punch 6 Blank 7 Leaves More Stationery No Stationery Martin Darke 2008 124 6 Prioritising messages To ensure the recipient understands that your message is of high priority tick High Priority The recipient will see a red exclamation mark against the message jrf his her Inbox The default for all messages is Normal Priority New Message File Edit View Insert Format
123. rtcut 2 DVD CD RW Drive D os Removable Disk E Rename Sort by Name Properties bd id T Yv T Yv v v v ad Yv Yv v v v v T Yv v Ag v 83 Del Media Experience Internet Explorer 3B MSN Messenger 7 5 6 Outlook Express Remote Assistance pet Solution Center ts Start You will also Aotice that there is another option in the previous menu which says Create Shortcut This is actually another method and achieves the same result You can try it later 8 Next click in the blue area of the desktop All the menus disappear and you will see a shortcut to Hearts on your desktop Martin Darke 2008 21 TOPIC 11 FILES and FOLDERS This is arguably the most important topic in this section If you can understand the basic folder structure of your computer then you are half way to mastering the device As we have mentioned a computer is an electronic filing cabinet When you create a document such as a letter you save it on the computer as a file If you save a photo it is stored as a file If you save a music track it is stored as a file Everything on the computer is a file The XP operating system is made up of thousands of files Microsoft provides you with a basic folder structure which includes folders such as My Documents My Pictures and My Music If you write a letter and save it XP prompts you to save the letter in My Documents because it knows you are writing a document If you try to sav
124. s fiobsearch gov au Loginj Login aspx WHCode 0 amp TextOnly 0 jies es f r Internet start Coe E Australian Job Search My D cuments E Section Three Microsoft a ONS amp 12 38PM 4 Note that the text in the Name box of the Add Favorite window is already highlighted You can change this name to anything you like Type Jobsearch and then click OK 5 If you click on Favorites again you will see J is click on each favourite to visit the page bsearch on the list All you have to do 3 Australia Fob Search Che hargest job sibe in Air ala Mitre biere a ES vea Faces Teck Hale dees Add ba Faeorites FIND A JOB Job Search has has 0 jobs availa Job Seeker Employer ae aes JPO User ID below to find a job ae Martin Darke 2008 60 TIP You might find that Favorites puts new items at the bottom of the list If you want your Favorites in alphabetical order right click inside the Favorites list and then click Sort by name TIP Eventually you will have many favourites You can sort them into folders by clicking on Favorites Organize Favorites For further information on this subject use Help TOPIC 5 SEARCH ENGINES If you do not know the web address for the information you are looking for then you use a search engine There are a number of search engines available but by far the most popular is Google It has even become a verb in our language If you search for somethin
125. s recommended to change the setting as in the window above Don t forget to click OK Martin Darke 2008 132 Simple Computer Maintenance Defragmentation It is a quirk of Windows operating systems that any new files are broken into pieces fragments when they are saved to the memory If you never defragment your computer it gets slower and slower Defragging as the term goes brings all the pieces of each file together and stores them in one place You will find Disk Defragmenter in System Tools the same place as System Restore Disk Defragmenter E m X Session Status File System Capacity Free Space Free Space Defragmenting NTFS 37 22 GB 22 77 GB Estimated disk usage before defragmentation Estimated disk usage after defragmentation E Fragmented fies MH Contiguous files E Unmovable files L Free space C Defragmenting 1 Compacting Files U Click on the C drive to select it then click the Defragment button A coloured display will appear as the defragmenter converts the fragmented red files into contiguous blue files lt is recommended to defrag once a month It normally takes a matter of minutes and no other programs should be run at the same time Martin Darke 2008 133 Disk Cleanup Whenever you visit a website the page is stored as a temporary file in the memory The Disk Cleanup utility which is also found in System Tools allows you to delete these temporary files and free up
126. so useful and you ll learn the benefits but generally you will be using the left mouse button at least 90 of the time Some people never get to learn the usefulness of the right mouse button If you are left handed it is actually possible to change your mouse to a left handed mouse by changing its settings through the Control Panel Mouse operations Windows uses icons small pictures on the screen to represent computing objects that can be used or manipulated menus from which options can be selected that carry out particular tasks and dialog boxes that request further information from you The mouse is used to select and manipulate objects choose options from menus and respond to dialog boxes Martin Darke 2008 13 The different mouse operations are Point Click Double click Drag Scroll Move the mouse so that the mouse pointer rests on the required object for example an icon name of a menu button in a dialog box character in a document shape in a picture If the pointer is an arrow the tip of the arrowhead must be on the object Press and release a mouse button If the button is not specified always use the left button Clicking selects an object Click a mouse button twice in quick succession Do not move the mouse between clicks Beginners often move the mouse as a reflex action and this can cause the wrong action to occur Double clicking usually selects an object and completes an operation For ex
127. sounds You can create CDs by using any combination of tracks on your computer or in your Media Librafy The CDs that you can create are only limited by your imagination and the space on the CD C Fixing a music or sound problem his section covers Video e Playing music from CDs Games e CMying music from CDs Photos and other digital images e Viewng information about a CD Creating your own CDs Related top e To create a Naylist e To change the Wle types the Player plays automaticall e Using the Player 2000 2002 Microsoft Korporation All rights reserved B Dell information A Windows Glossary E Windows keyboard shortcuts overview Tools Go to a Windows newsgroup ta start Gco M W 2 Out v E Compute Z Google L W untitled Help and LA ARE CO N 18 02 Hence you can teach yourself anything about your computer by reading and following the instructions Within Help amp Support there are many audio and video tutorials so make sure your speakers are turned on Use the Badk button at the top left hand side of the screen to navigate back to previous menus On the main menu click on Fixing a problem and explore the many troubleshooters You can save yourself a lot of money by not having to call computer consultants by following the step by step solutions to potential problems Computers are not rocket science after all Finally if you want to find a topic but don t know where it is al
128. t 2 I I Replying To amp Forwarding Emails 12 Folders 13 Some Tips Martin Darke 2008 87 Table of Contents Section Five TOPIC VSETUP issie Ross see seke ee ee eg ve Ge Ge ee ee ee 90 TOPIC 2 SETUP PART 2 EE EE EER r aa ED ee Ee ie 96 TOPIC 3 SETUP PART 3 SECURITY ees eene ER EER KERKE RR ERK ER GER GER Ga 101 TOPIC d READING MESSAGES eene s een eene k eN eN eN GR EE Re EEN ee N Ge Nee N Ee Nee 102 TOPIC 5 CREATING AND SENDING EMAILS sees ees ees eek eek ke Re Re e 103 TOPIC 6 SENDING ATTACHMENTS esse ese eek eek RR RR KERR EER G RR ER KERR EER EER 109 TOPIC 7 RECEIVING ATTACHMENTS ese ese ese eek eek eek ER RR RR KERR e ER a EE 110 TOPIC 8 ADDRESS BOOK INDIVIDUALS sees ees eek ee R KERR ER RE RR ER REKE EE 108 TOPIC 9 ADDRESS BOOK GROUPS ees ese eek ek RR RR KERKE ERGE KERKE RR ER KERE 110 TOPIC 10 CREATING AND SENDING EMAILS PART 2 117 TOPIC 11 REPLYING TO amp FORWARDING EMAILS esse esse 119 TOPIC 12 EFOLDERS oi sees Gie oe GO ee ee ee Oe ee Ge Oe Dee de 121 TOPIC SOME TIPES iis SEN ER OE ERG ER Re ANGER E OE See Bee SEN ies 123 Martin Darke 2008 88 OUTLOOK EXPRESS Outlook Express is one of the two original email software programs developed by Microsoft If you purchase a computer with the XP operating system then you will be given a free copy of Outlook Express along with Internet Explor
129. t Items Deleted Items Drafts x cs Po Delete Send R Addresses Find Received 4 08 2006 8 14 08 2006 1 14 08 200 Martin Darke 2008 106 After opening the message double click the attachment Sample attachment File Edit View Tools Sf 6 Reply Reply Al Forward From Michael Jones Date To Subject Attach 2 The window below will appear Once you click Open you can view the attachment Mail Attachment Do you want to open this file sl Name List of invoices doc Type Microsoft Word Document Cancel Always ask before opening this type of file While files from the Internet can be useful some files can potentially harm your computer Ifyou do nottrustthe source do not open this file What s the risk 3 After opening the attachment if you wish to save it to a folder then simply click File Save As and go through the normal procedure of telling the computer where to save the file You can also choose to rename the file if you wish Martin Darke 2008 107 TOPIC 8 ADDRESS BOOK INDIVIDUALS Outlook Express allows you to store lots of information on all your regular contacts This makes life very easy particularly when sending emails as you no longer have to type the individual addresses Let s look at adding individual names to our list of contacts and later we ll look at setting up groups which is very useful
130. t Tuesday Regards Michael 4 The important points to note here are a the name of the original sender is automatically inserted as the recipient b the subject line uses the original topic with the lettersRe inserted meaning Reply You can change the subject to anything you wish by scrolling across and typing a new topic c the original message is included in your reply The purpose of this is to enable you to refer to the message when you are composing your reply in the space above Once you have written your reply unless it is absolutely necessary to include the original message scroll across it and delete it Click Send when you have written your response Forwarding to someone else is very similar the only differences being that you have to type the name of a recipient and Fw appears instead of Re HE Fw Lunch appointment File Edit View at Tools Message Help 3 dt c J 0 H amp Ge amp Send Check Speling Attach Priority Sign Encrypt Offline ER To ER Cc Subject Fw Lunch appointment Original Message From Michael Jones To martin darke bigpond com Sent Monday August 14 2006 11 56 AM Subject Lunch appointment Hi Martin How are you Are you free for lunch next Tuesday Regards Michael Finally what does the Reply All button achieve If you are one of many recipients of an email then clicking Reply All means that your response goes to everybody else and not just the or
131. t Word Document I 24 KB Make a new folder Publish this folder to the Web E Share this folder Other Places 3 My Documents Shared Documents My Computer 3 My Network Places Ge My Folder A Bw cs SE ZN et 10 37 PM 10 When you open the Save As window it sometimes happens that you click on the wrong folder to be placed in the Save in window If this occurs you can easily navigate back to the right folder by using the three arrows next to the Save in window These are shown below EG r AAY m Documenti Microsoft Word IE x Type a question for help x P ENE ES BH Read Times New Roman im 12 F ar LA Office Online Connect to Microsoft Office Online Get the latest news about using Save As Word Automatically update this list from Me s Documents E o a X Sy ES Tools the web More ee Search for Martin s Documents Me s Documents Shared Documents Example Print more than one copy Local Disk C amp DVD CD RW Drive D Open EEN Removable Disk E g My Network Places anes My Documents Test FTP Locations Doci Add Modify FTP Locations B More LY Create a new document File name Doct v Save as type word Document s JU 11 At2Scm ini REC TRK EXT OVR English U S m Documenti Mi sel 4 wo BE ir GELE ENS Martin Darke 2008
132. t menu at the top of the page 4 Click on Picture and then From File Remember that every picture stored on our computer is a file 3 Ss ax Type a question for help x T Test Microsoft Word Break Page Numbers Date and Time AutoText Symbol A Comment 2 BE O 100 gt Read TimesNewRoman 12 x I UIE i EA a ai Reference 4 Web Compone Ml ar AutoShapes WordArt Ctrl K S Organization Chart Wj Chart SS Hyperiink Juj At 2 5cm Lni Coli REC TRK EXT OVR Engish U S M Test Microsoft 5 The following screen will appear Normally Word will automatically default to the My Pictures folder where it expects all your pictures to be saved However you can navigate to any folder on your computer as we have already seen Martin Darke 2008 46 pas Test Microsoft Word a x a Le Type a question for help x TimesNewRoman 12 v E u i E EE EE AE RES TT Insert Picture oe AQX Gi Ed roos i Pag 1 8 116 EE 8 Te ec a 13t 12t Air 10 1 9 Wl A2Sem ini Coli REC tek for ove Engish U S a E E Test Microsoft M Doc2 Microsof 6 Double click the Sample Pictures folder to open it and in the next screen click on a picture and then click Insert ZH Test Microsoft Wora my R Tabe Window Help N Type a
133. those in Microsoft Word ES Hotmail Send Save draft Attach VY Spell check Richtext 4 Cancel Options Y expertstudent55 hotmail From expertstudent55 hotmail com Y ShowCc amp Bec 4 Inbox Junk Click the Drafts Subject Sent Deleted AB Verdana SE FRA ZAYO Jokes Manage folders Rich Text Editor ensure your Rich Text Editor is turned QN by selecting it from the drop down menu This offers you all the formatting tools similar to those in Word and you can also insert emoticons smileys kisses etc from the toolbar Signatures you can also store a signature which will automatically appear at the bottom of every message you create If you don t need that signature for a particular message for example a job application then you simply scroll across it delete it and type a more appropriate signature To access the signature tool from the inbox click Options More options Junk Markas Moveto Vs Hotm a il New Dele expertstudent55 hotmail Sort by Inbox 2 Martin Darke 9 Havea look English Junk O Martin Darke Greetings Pike Oo Windows Live Hot Getting started with Windows Live Hotmail EP A ra Sent Deleted A 5 Jokes Manage folders Right Bottom off More options Martin Darke 2008 85 Next click Personal e mail signature Hotmail Options Go to inbox Manag your account Offers View and edit your personal information Free newsl
134. tin Darke 2008 96 Activity 2 1 Outlook Express File Edit View Fees Message Help A Folders i Local Folders _ Inbox 1 Outbox 4A Sent Items 3 Deleted Ite _ Drafts Send and Receive gt Synchronize All Synchronize Folder Mark Tor Ni ne P Address Book Ctri Shift B Add Sender to Address Bool Message Rules Windows Messenger gt My Onine Status b Accounts Options ead Mail message in your Inbox CD Create a new Mail message Read Mail Newsgroups Set up a NewsaqrQups account In the window above click Tools Options 2 Tick the box When starting go directly to my Inbox folder then click OK e Options 2X iF Spelling Security Connection i Maintenance i General Read fleceipts Send Compose Signatures General When starting go directly to my Inbox folder Notify me ifthere are any new newsgroups Automatically display folders with unread messages Automatically log on to Windows Messenger send Receive Messages Play sound when new messages arrive Send and receive messages at startup lf my computer is not connected at this time Check for new messages every Do not connect Make Default This application is the default News handler Make Default ox career Martin Darke 2008 97 3 Clic
135. tin Darke Greetings 9 Drafts d Windows Live Hot Getting started with Windows Live Hotmail Sent Deleted Manage folders Activity 6 Open an email in which there is an attachment and then click on the attachment An example is shown below Windows Live OneCare More y Martin sign ou Hotmail New Delete Junk Markas Moveto Y a tH Options Y expertstudent55 hotmail Reply Reply all Forward neck Have a look Junk From Martin Darke martin darke three com au Drafts Sent Wednesday 10 December 2008 9 48 39 PM Sent To expertstudent55 hotma com Deleted U 1 attachment s fi Memoirs P doc 18 44 Manage folders 2 The screen below appears File Download Do you want to open or save this file Name Memoirs Part 2 doc Type Microsoft Word Document 24 5KB From 65 54 162 249 Fa While files from the Internet can be useful some files can potentially harm Q your computer If you do nottrustthe source do not open or save this file Martin Darke 2008 71 3 Note that Hotmail screens all attachments for viruses and you will see a warning screen if a virus is found 4 If you choose Open assuming you have the required software in which the file was produced then the file will open You can then save it by clicking File Save As 5 If you choose Save the Save As window opens anyway and you can rename the file and tell the computer in which folder to store it Don t forget to click Save In the case
136. ts and attachments for all outgoing messages Advanced Apply 2 Untick the box Do not allow and then click OK You will now be able to open all attachments but always be wary if you suspect any emails If the box remains ticked you will always be asked whether you want to open the attachment Digitally sign all outgoing messages Martin Darke 2008 101 TOPIC 4 READING MESSAGES Opening and reading messages is very easy Let s first take a look at our screen when we have opened OE connected to the Internet and downloaded our new messages Inbox Outlook Express MEd File Edit View Tools Message Help ae OH 8e cy X co WD Vax Create Send R Addresses Find Be Folders XI 0 From Subject Received 3 Outlook Express A Microsoft Outlook E Welcome to Outlook Express 6 4 08 2006 8 a Local Folders Michael Jones Lunch appointment 14 08 200 Inbox 1 Outbox Sent Itefis Deleted tems Drafts Contacts v x There are no contacts to display Click on Contacts to create afnew contact 2 messages 1 unread 4 working Online ta start WA Inbox Outiock 2 MSN Hotmail S fim My Documents TY OUTLOOK EXPR W untitled Paint gT Rj Ay Na 12 40PM Note the summary of the contents in the bottom left corner There are two megsages in our Inbox above one of which is unread The latter is confirmed by the figure in brackets alongside Inbox
137. urity through Windows Defender It is recommended that all of these programs be installed The two free ones can be downloaded via the Internet and should be run at least once a month whilst Defender can be downloaded from the Microsoft website The latest free version of AVG anti virus also includes anti spyware software Martin Darke 2008 128 System Restore Before adding any new hardware or software to your computer it is a good idea to set up a system restore point In the event that anything goes wrong with an installation you can then restore your computer to an earlier state that is the restore point and start a clean installation all over again System Restore can be found by clicking the Start button then All Programs Accessories System Tools System Restore m e System Restore Welcome to System Restore You can use System Restore to undo harmful changes to your computer and restore its settings and performance System Restore returns your computer to an earlier time called a restore point without causing you to lose recent work such as saved documents e mail or history and favorites lists Any changes that System Restore makes to your computer are completely reversible Your computer automatically creates restore points called system checkpoints but you can aJ4o use To begin select the task that you want to perform Create a restore point Click on Create a restore point and th
138. use it is stored temporarily in the RAM the memory we looked at in Section One lf a power cut occurs or if the computer malfunctions for any reason you will lose all your work So it is vital that once you start work on a new document you save it at the first opportunity Martin Darke 2008 40 Let s look at the process with our existing document on which we have been practising We will save this document in the folder called My Folder which we set up in Section One Activity 4 Click File Save As The Save As window appears MEd Type a question for help x Zh Document1 Microsoft Word i aa w d 4 Normal gt Times New Roman 312 BZ E t r i i EEA Reb debe Deere Zeb gef SAG II t B t G Ad AO 1 41 13e 1 13 114 1 15A mm C i i i i LY Blank document EN Web page E E mail message wf From existing document Save As Templates xi x Sy ES Toos online for 3 Templates on Office Online On my computer E On my Web sites My Computer My NENO Doci Word Document ETE EN AD rAd GEN ON Bebe Fev Gri Fete ONE ON HOE TIK Els p a Page 1 Seel start m Documenti Mi 1 1 At 2 5cm me Ta ye be 10 14 PM 2 In the File name window give your document a name by typing Test This will over write Docl which is already highlighted 3 Next double cli
139. ve FIREWALLS A firewall is a piece of software that protects your computer from hackers It runs quietly in the background whilst you are on the Internet continually repelling attempts to break into your computer Any computer connected to the Internet is vulnerable to attack so it is essential to have a firewall permanently on Windows XP has its own firewall which can be found by clicking Control Panel Security Center Martin Darke 2008 127 The major anti virus software manufacturers combine their products with a firewall but it is not a good idea to have two firewalls running as they can conflict with each other Therefore if you are using a commercial firewall ensure that the Windows XP firewall is turned off by accessing the Security Center ANTI SPYWARE Spyware has been defined as malicious software that takes partial control of your computer without your permission whilst adware monitors and profiles your Web usage These programs are installed on your computer without your knowledge when you visit certain websites and no software has yet been invented which prevents these programs from being downloaded Symptoms of spyware include your home page being changed pop up ads appearing more toolbars installed and your computer getting slower and slower Fortunately free software is available to combat this problem Two recommended ones are Ad Aware and Spybot whilst Microsoft has recently introduced an addition to its sec
140. w click on New People All contacts New Edit Delete Messenger contacts O Name Categories O Favorites Favorites Manage categories sign out Options 4 Members 0 people 3 Give your group a name which in this case is Squash Team Click in the Members box and type the first letter of a name A drop dowy box will appear from which you can select a name Repeat this action until you ha When you have finished click Save People Back Save Cancel Related places nko New category Calendar Name Squash Team So what do E you think sa Members Bill Smith di Clare Walsh selected all the names for the group SIGN OUT Options Save Car 4 In the instance below when you type the letter s in the To line of a new email you have the choice of sending a message to the Squ Hotmail Send Save draft Altech 5 hotmail com expertstudent55 hotmail From expertstud Team This saves a lot of time DT e pell check Rich text 4 Cancel Options Show Cc amp Bc bill smith optus net au ne a Bill Smith Drafts Subject Sent Squash Team Deleted 443i Verses Jokes Manage folders ma we aa aa NA ME DT li Dau HA Em Martin Darke 2008 84 TOPIC 12 SOME USEFUL FEATURES Spell check when you have typed a new message you can run a spell check by clicking on Spell check The functions are very similar to
141. words you do not have to be online permanently An analogy in terms of snail mail would be that if you had to write a letter for a fee paying service through an ISP you write your letter put it in an envelope put a stamp on the envelope and then place it on your desk at home The letter will not be posted until you decide to send it i e take it to the postbox down the road The equivalent for a free service is that in order to write your letter you actually have to go to the post office write your letter put it in an envelope and then post it immediately In other words you have to be online Martin Darke 2008 67 The questions will always be asked What do do when go on holiday Should open a free email account so that all my friends can stay in touch The answer is No There is no need to have a free account If you have an email address through an ISP when you go on holiday you can still access your emails To do so you go to an Internet caf say connect to the Internet open a browser and go to the home page for your ISP for instance www bigpond com if you are with Telstra On that page you can log on with your username and password view and read your email and reply to them in exactly the same way as a free service The reason why you can do this is that all emails addressed to you go to the ISP s server first and there they remain until you download them to your home computer using softwa
142. x Demo OOI Config Msi Hide the contents of this drive Add or remove programs EI DELL 7 Documents and Settings CJ DRIVERS 2 Search for files or folders Gal etax2003 OOI etax2004 Col etax2005 File and Folder Tasks eye ER Ere OOI etax2006 Ed 1386 Ed Informed Publish this folder to the Web Share this folder My Music Premier6 Program Files Other Places as CtDrvins CJ WINDOWS n WUTemp Text Document My Computer 1 KB C My Documents gt CtDrvstp w LogiSetup Shared Documents Text Document Text Document Q My Network Places 3 KB 1 KB start Local Disk C e D lt gt mN ys 7 58 PM EX Fie Edit View Favorites Tools Help a Q Back JO Search IF Folders Fi Address C Documents and Settings Documents and Settings k Go Norton AntiVirus v File and Folder Tasks CI Make a new folder Publish this folder to the Web E3 Share this folder Other Places ep Local Disk C E My Documents Shared Documents My Computer J My Network Places ig Documents and mR RA EK 8 05PM start gt Local Disk C Martin Darke 2008 24 6 Double clicking on Me opens the folder so we see File Edit View Favorites Tools Help sack OE LP Search gt Folders fry Address C Documents and Settings Me v Go Norton AntiVirus El v File and Folder Tasks 2 O Cookies Cal Desktop Te Favorites CI Make a new folder Publish this folder to th a ce
143. ys yet it is remarkable that some users still do not have anti virus software To protect your computer further it is also necessary to have a firewall and anti spyware software It is useful to know how to download programs from the Internet as there is so much good stuff out there which is free and it helps to be aware of Microsoft s very useful utility System Restore which allows you to take your computer back to a previous state if a download goes wrong Some basic computer maintenance will help to keep your computer running smoothly and finally there s an introduction to the new version of Internet Explorer So although by no means exhaustive and comprehensive this appendix will add to your knowledge base and help you to build even more confidence Martin Darke 2008 126 Internet Security A very important topic security comprises three main elements namely anti virus software a firewall and anti spyware software Let s look at each one in more detail ANTI VIRUS Viruses are usually contracted by opening attachments that come with emails If in doubt about any email DELETE IT A virus is an executable program which installs itself on your computer and can potentially do lots of damage depending on how malicious the virus writer intended it to be In the worst case you would lose all the information on your computer and could spend several hundred dollars getting the virus removed By installing anti virus s
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