TG400/TG800 Series
Contents
1. guser password enter password provided by your ISP uName of service you may set up the name of service or blank oType of connection Continuous will keep trying to connect internet while disconnect Connect on demand will be set according to the idle time when connection Manual connect or disconnect by manual oldle time when the connection type is Connect on demand can set up the interval time to reconnect internet OMTU size enter MTU max transmission unit size suggest set to default OServer 1 2 Manually enter the domain name server WAN interface 3 1 4 PPTP with WAN Static DHCP PPPoE Some ISPs provide DSL based service and use PPTP with Static DHCP or PPPoE to establish communication link with end users VPN Type Setting Enable PPTP Enable L2TP PPTP Server IP Address PPTP User Name fs PPTP Password fs PPTP MTU Size 280 1400 bytes Request MPPE Encryption Remote LAN setting C SIP Call by LAN IP Address OPPTP Server IP Address check with your VPN PPTP Server provider CPPTP User Name PPTP Dial in account OPPTP Password PPTP Dial in Password OPPTP MTU Size ORequest MPPE Encryption uRemote LAN setting select SIP Call by LAN IP Address or not 3 1 5 L2TP with WAN Static DHCP PPPoE Some ISPs provide DSL based service and use L2TP with Static DHCP or PPPoE to establish communication link with end users VPN Type Setting Enable PPTP I Enable L2TP L2TP Server IP Add2. During the warranty period if the product has any abnormalities failure resulting in the not function proper we will evaluate the repair fee or replacement of defective products or parts without charge If the product is modified abuse tampering destruction by improper use or under abnormal operating conditions such behavior is not apply the warranty policy This warranty does not include other ancillary products authorized software vendor or accessories Introduction TG400 TG800 Series VoIP Gateway VOIP Gateway and Call Manager Call Manage include low to high end Internet telephony overall solution This article describes how to use the Voice Gateway VOIP Gateway and Call Manager Call Manage 1 1 Overview gt Internet Telephony Gateway VOIP Gateway is a communication device that can be integrated analog phone PSTN or PBX trunk card extension card gt TG400 TG800 series voip gateway can be connected with personal computers such as IP sharing router it may be a separate device such as telecommunications and Internet service providers VPN gt Provide a direct analog port For computer modulation decoders fax machines analog phones and other devices the analog port is necessary gt Support for standard Internet services such as IP sharing NAT Dynamic DNS DDNS Quality of Service QoS port filtering IP filtering 1 2 Acronyms Table Application Interface L Audio CODEC Interface Analog to Di
3. Restore a previously saved configuration browser to the location of the configuration file and click Upload button File Path E Back to Factory Defaults Click Reset button to clear all user entered configuration information and return to factory default User name will be admin password will be admin LAN IP address will be 222 222 222 1 WAN will be DHCP type uBackup click Backup button to save the current configuration of your system to your computer uRestore To restore a previously saved configuration file to your system browser to the location of the configuration file and click Upload uBack to Factory Defaults click Default button to clear all user entered configuration information and return to factory defaults After resetting User name will be admin Password will be admin Lan IP Address 222 222 222 1 DHCP will be reset to server 6 2 2 Firmware Upgrade This page allows you upgrade the Access Point firmware to new version Please note do not power off the device during the upload because it may crash the system Notice It won t change the system parameter you set when upgrading firmware but better you save the system setting before upgrade firmware Maintenance gt Tool gt Firmware Upgrade Firmware Upgrade Firmware Upgrade File Path 6 2 3 Ping testing Network traffic diagnostic tools can be used to check the TG400 TG800 series voip gateway is connect
4. by several kilometers would be referred to as a WAN connection The size of a WAN and the number of distinct LANs connected to a WAN is not limited by any definition Therefore the Internet may be called a WAN WAN Settings are settings that are used to connect to your ISP Internet Service Provider The WAN settings are provided to you by your ISP and often times referred to as public settings Please select the appropriate option for your specific ISP For most users Internet access is the primary application TG400 TG800 series voip gateway supports the WAN interface for internet access and remote access The following sections will explain more details of WAN Port Internet access and broadband access setup When you click WAN Setting the following setup page will be shown Three methods are available for Internet Access 1 Static IP 2 DHCP 3 PPPOE Network gt Internet Connection Internet Connection Internet Connection WAN Access Type DHCP Client WAN Type Setting Service Name fs MTU Size 1400 1492 bytes Assign DNS Dynamically User Defined DNS First DNS Server Second DNS Server 168 95 192 VPN Type Setting Enable PPTP Enable L2TP Remote LAN setting SIP Call by LAN IP Address 3 1 1 Static IP If you are a user with static IP address please enter the IP address subnet mask default gateway and DNS servers which are provided by your ISP Internet Service Pr
5. default gateway IP address automatically if DHCP client is successful Network gt Internet Connection Internet Connection Internet Connection WAN Access Type DHCP Client WAN Type Setting Service Name MTU Size 2 Assign DNS Dynamically User Defined DNS First DNS Server Second DNS Server uName of service it may be set by your own or blank OMTU size enter MTU Maximum transmission unit size suggest set to default DAssign DNS Dynamically get DNS IP address WAN interface automatically suggest use it OFirst DNA server Second DNS server Manually enter the domain name server WAN interface 3 1 3 PPPoE Mode Point to Point Protocol over Ethernet PPPoE Some ISPs provide DSL based services and use PPPoE to establish communication link with end users If you are connected to the Internet through a DSL line check with your ISP to see if they use PPPoE If they do you need to make sure the following items PPPoE User name Enter username provided by your ISP PPPoE Password Enter password provided by your ISP Network gt Internet Connection Internet Connection Internet Connection WAN Access Type PPPoE wt WAN Type Setting User name fs Password fs Service Name fs Connection Type Iddle Time S 1 1000 minute MTU Size 1360 1492 bytes 2 Assign DNS Dynamically User Defined DNS First DNS Server Second DNS Server OUSER name the user name provided by your ISP
6. to Obtain the IP address automatically By default the DHCP Server is enabled in the unit The DHCP address pool contains the range of the IP address that will automatically be assigned to the clients on the network When you enable the DHCP server ODHCP Client Range Enter the starting IP address for the DHCP servers IP assignment and the ending IP address for the DHCP servers IP assignment 3 2 1 User list The client computer is connected to the unit will display their information table in the DHCP client list The table displays the IP address MAC address and the lease time DHCP lease Statistics for each time the client computer Click Refresh to update the screen display Network gt User list User list IP Address MAC Address Rent Time s 222 222 222 100 00 19 db 39 af cy 861834 3 3 Dynamic DDNS Maintenance of dynamic database of domain names and the corresponding Internet Protocol IP address DNS is a core Internet services as domain names and IP addresses can be mapped to a distributed database can make people more convenient access to the Internet without having to remember that the machine can be directly read a string of IP How to use dynamic domain name service From this web site you can register a new DDNS service account http www dyndns com newacct Note that if you are using a fixed IP address do not set the gateway dynamic domain name DDNS and use both a fixed IP DynDNS DDNS service wil
7. 4 4 NAT Traversal STUN means Simple Traversal of UDP through NATs Network Address Translation it s a protocol for assisting devices behind a NAT firewall or router with their packet routing STUN enables a device to find out its public IP address and the type of NAT service its sitting behind When you enable the STUN function you must input the STUN server address VoIP gt NAT Traversal NAT Traversal STUN STUN T Enable STUN Server addres STUN Server Port 5000 Advance setting 5 1 Phone setting 5 1 1 Common Advance Setting gt Phone Setting gt Common Common Common Function Key Call transter m k default 1 Dailing Parameter Auto Dial Time 4 38 sec 0 is disable Off Hook Alarm Tone Off Hook Alarm Time o k 10 60 sec O is disable FXS Off Hook Debounce 0 v ns i OCall transfer Set your call control keys it starts to call transfer when phone hang up default is 1 Dialing Parameter oOAuto Dial Time If no other number is being dialed within this interval the TG400 TG800 series voip gateway will terminate this call Assign the time interval from 3 to 9 seconds DOff Hook Alarm Time Set has been off hook after this time user will hear alarm OFXS off Hook Debounce For example if the value is 10ms user needs to push the flash key longer than 10ms to hang up the call For any reason user may dial the flash key wrongly if user push the flash key under 10ms t
8. EE EEEa 22 35 NAT Mode Bie MOJE eas serosa A a aac AS 22 SEP SOUS ae bita teri A aia acid 23 ASIS dares 23 DAL PROXY Server a l 23 O P em Pam Ve e dl o o o da 25 a EE E 26 A eo A sen seaansauauseuees wen ewuarnnnees 27 42 Cale OF WANG Sete nas 27 O NO kU go Remeron er nee er rnre T ret rere cere rtet erreren erecerr ett errr 28 O BUEN TH A E E eee Pe O eI A 28 SA INE FVM aes ces Ss Ree tera cea II edt dad te det dad les 28 AZ ONO SO UCI a 29 A une a eee 30 AVANCE SOUL ING TTT 31 yell eco a lt a A AN 31 UC lt lens 31 ILZ VOlUME CONTO vale Wivaisiivueuivvaln EEE AAND 31 Dis ola lo Current COM eT 32 Di dod PASI AA e Pr 5 33 eG SC LEI A O EE OE PERO O O 34 ile OlARILY IRC VON Sl TTT 34 L7 CST AID STEMI VS 5 ss TT 35 5 2 Region Tone Setting sse eee E OE OO E OE E eaneues 36 IP re 36 S OF Se FO ME a 36 MAMA AAC eae a DB ee aD an eae Phe 38 A O oa 38 O Leece ems ac dl E SN 38 1 2 ME SEU 38 A A a O PP oe nn III A 39 a RESTOL EEE 39 0 22 o A eo 40 AAA I e eo oe ne aE Onan nd enon ie eae ee 40 SR SG cer aaa a aaah ad ei hert aes es Ge hc eet ctc hoc cnenauacensencencsceseenauacenseneeces 41 63 Lan aa er ias e ere ew we von wo we ev a ea ew ee a 41 SN O O 42 Preface 0 1 About this manual This manual is intended to help users to the proper use of TG400 TG800 series VOIP voice gateway The manual will be different based on the different firmware version the latest content specifications subject to the original n
9. cal User Interface gt Remote management over the IP Network gt Backup and Restore Configuration file 1 10 Basic Specifications gt AC TG400 series AC100V 240V DC12V 1 5A 50 60 Hz TG800 series AC100V 240V DC12V 2 5A 50 60 Hz gt Temperature 0 C 40 C operation Y Humidity 90 non condensing gt Emissions meet FCC Part 15 Class B CE Mark request Installation and setting 2 1 packing contents Please check the closed packing of products and accessories before installation The following are the default contents of the product The contents of the actual product may be varied according to different versions TG400 TG800 series VOIP Gateway packing contents TG400 series Adapter RG 45 cable User manual 2 2 Hardware Installation 1G400 1G800 FAS PAS FAS FASIFXS FXS FXS FXS T ppg FXS port connected to phone or PBX outbound card 2 FXO FXO port connected to PBX inbound card or CO line Back up for life line support it s used for PSTN call if VOIP Call fails 3 WAN Connected to internet The WAN port is able to connect the gateway and modem such as cable modem ADSL modem to internet E rre ie hub connected SUSE to create LAN IS a A T default 2 3 Quick Start How to set up TG400 TG800 series VOIP gateway 1 Connect your PC or NB to LAN port of TG400 TG800 series voip gateway 2 Key in http 222 222 222 1 on web browser IE Firefox 3 Enter user name and passwo
10. e voice signal into data packets Each Codec has different bandwidth requirement There are 9 kinds of codec G 711 Ulaw G 711 Alaw G 729 G 723 5 3k 6 3k bps G 726 16K bps G 726 24K bps G 726 32K bps G 726 40K bps GSM FR VoIP gt SIP gt Codec f Server Setting SIP Advance Setting Codec Codec sn ot co hf cs cw T T 7 ss A G711 ulaw O O O O O O O O G711 alaw O O O O O O O O 6729 O O O O O O O O 6723 O O O O O O O O G726 16k O O O O O O O O G726 24k O O O O O O O O G726 32k O O O O O O O d G726 40k O O O O O O O O GSM FR O O O O O O O O 4 2 Call Feature 4 2 1 Call Forward Setting You can setup the phone number you want to forward in this page There are three type of Forward mode You can choose Immediate Forward Busy Forward and No Answer Forward by click the icon VoIP gt Call Feature gt Call Forward Setting Call Forward Setting DND Setting Call Forward Setting immediate Forward off C VoIP Immediate Forward Number fs On Busy Forward off VoIP On Busy Forward Number fo No Answer Forward off C 7 VoIP No Answer Forward Number O O e Answer Time sec Immediate Forward All incoming call will immediately forward to the number you entered Busy Forward When you are on phone the new incoming call will forward to the number you entered No Answer Forward If no one picks up the phone the incoming call will forward to the number you entered After
11. ed to the Internet It will send ping packets to a remote target location of a particular host and test whether the link Enter the address in the target host name or IP address for example www ippbx com or 216 115 108 245 then click the test button Maintenance gt Tool gt Ping Test Ping Test Ping Test Ping Times Ping Desti nation sid PING 20 20 20 75 20 20 20 75 56 data bytes 64 bytes from 20 20 20 75 seq 0 ttl 254 time 0 000 ms 64 bytes from 20 20 20 75 seqg 1 tt1 254 time 0 000 ms 64 bytes from 20 20 20 75 seq 7 ttl 254 time 0 000 ms 64 bytes from 20 20 20 75 seq 3 tt1l 254 time 0 000 ms 64 bytes from 20 20 20 75 seq 4 ttl 254 time 0 000 ms 20 20 20 75 ping statistics 5 packets transmitted 5 packets received 0 packet loss round trip min avg max 0 000 0 000 0 000 ms Ex we key in Ping Times as 5 and Ping Destination as 20 20 20 75 ip address the result is as attachment 6 2 4 Restart Click Restart button to restart the device For some reasons the device is not responding correctly if you want to restart the TG400 TG800 series voip gateway you can just click the Restart button than the VolP equipment will reboot automatically Maintenance gt Tool gt Restart Restart Cresta 6 3 Langue The TG400 TG800 series voip gateway support three language included English Traditional Chinese and Simplified Chinese Default is English You can select the la
12. etwork 1 5 Product Specifications gt Support SIP protocols SIP Registration and Digest Authentication Registration gt NAT pass through the function allowed TG400 TG800 series VOIP Gateway are able to support any NAT firewall the default setting is the same as NAT firewall virtual device setting gt Telephone status display This feature shows the status of each Port such as phone on hook off hook outgoing and incoming calls talking time caller ID 1 6 Telephone Specifications gt Codec G 711 A law u law G 729 AB G 723 6 3 Kbps 5 3Kbps G 726 16 24 32 40 Kbps GSM FR gt FAX support T 38 G 711 pass through Y G 168 echo cancellation gt Call Transfer transfer when line busy transfer without any condition transfer when no one pick up gt DTMF Relay In band DTMFRelay RFC2833 1 7 IP Specifications gt SIP RFC 3261 SDP RFC 2327 Symmetric RTP gt STUN RFC3489 ENUM RFC 2916 RTP Payload for DTMF Digits RFC2833 Outbound Proxy Support WAN PPPoE client DHCP client Static IP Address DDNS client Support PPTP L2TP VPN Client Network Address Translation Providing build in NAT router function QOS VV V Y 1 8 Call function gt volume adjustment 32 31 dB gt Dynamic Jitter Buffer gt caller lD detection DTMFCID Bellcore CID ETSI CID gt caller ID generation DTMFCID Bellcore CID ETSI CID 1 9 setting and management r gt Web based Graphi
13. gital Converter ODE Coder Decoder Digital to Analog Converter DC Direct Current Dynamic Domain Name System Dynamic Host Configuration Protocol Foreign Exchange Station GN Greenwich Mean Time Internet Protocol IPS Internet Protocol Security owe G T ci The Layer 2 Tunnel Protocol Local Area Network Wide Area Network Media Access Control Media Independent Interface Network Address Translation Network Time Protocol Point to Point Tunneling Mi NTR Protocol Real Time Transport Protocol RTCP Real Time Transport Control Protocol also known as RTP control protocol SLIC Subscriber Line Interface Circuit Simple Traversal of UDP through UR Uniform Resource Identifier NATs User Gateway gram Protocol Transmission Control Protocol JDP Universal Plug and Play VoIP Voice Over Internet Protocol SIP Session Initiation Protocol 1 3 Introduction gt combines VoIP and traditional analog phone gt Support SIP VoIP protocol gt TG400 series allow 4 SIP call TG800 series allow 8 SIP call gt equipped with basic 4 port IP sharing function Model FXS Port FXOport WAN Port LAN Port Ri 11 port 56 Tewo a 101 4 a y Tew a 2 1 4 4 y Teos a y a 4 a y Teso s J o r 4 1 8 yo Teso a 4 1 4 1 8 yo Tess e 1 4 8 yo 1 4 Front panel LED description T1G400 Series LED STATUS indication Power Green light on power on Off power off REG Gree
14. he device will not hang up the call 5 1 2 Volume Control Adjust the volume via each port There are 2 chips support volume adjust function in GW one is DSP another is SLIC Advance Setting gt Phone Setting gt Volume Control Common SO ee Loop Current Control Flash Hook A SLIC Setting Polarity Reversal Caller 1D Setting Volume Control 9 CA S 9 G fp G 4 eI H 2 om O K i 01 S te Lo w Lo Lo Lo Lo o N 4 4 4 4 4 p B Port 6 o le Port 7 o ds JB Fort 8 0 JE od cL T PJ Z Lu Lar T LU PJ Port 1 32 31 32 31 Port 2 p hs S 32 31 33 91 Port 3 o j e K 32 31 32 31 Port 4 32 31 32 31 Port 5 o j o d Ey 32 31 32 31 uPhone Out You may adjust DSP chip to control output volume rang from 32 31dB uPhone In You may adjust DSP chip to control input volume range from 32 31dB OFXS Tx YOU may adjust SLIC chip to control output volume range from 17 9 OFXS Rx You may adjust SLIC chip to control the input volume range from 19 VolP 5 1 3 Loop Current control Telephone interface for each group can do loop current control Adjust your current control for PBX or phone Advance Setting gt Phone Setting gt Loop Current Control Common Volume Control SEET Es e Flash Hook SLIC Setting Po
15. ing Invite with SIP ID r z Register time 60 ie Proxy Server IP Proxy Port SIP Domain 3600 seconds rss chine YEATS Enable Outbound Dutbound Proxy Dutbound Proxy seconds 0 Disable ALLA d bori C ORing type Ring by order Each time starting from the line 1 and sequentially looking unoccupied line for ring Round Robin Turn calls increased each cycle ringing every user 4 1 2 SIP Advance Setting VoIP gt SIP gt SIP Advance Setting Proxy Server Setting SIP Advance Setting Codec SIP Advance Setting Media Port Start 3000 Media Port Range 1000 RTP Packetization Interval Ptime 20 ms e DTMF Transmit Method DTMF Detection Sensitivity High value means high sensitivity DTMF Volume RFC2833 Payload Type SIP INFO Duration ms FAX type Disable G 711 Fax Passthrough 7 38 Fax Relay SIP Account Pooling For Registered Accounts Enable Local Port Call Directly Enable or SIP 100rel Support CRS SIP Invite Timeout OSIP port number Local SIP port number setting defaults 5060 uMedia Port Start The starting range of RTP port Port number for initial of sending RTP packet default setting is 9000 ORTP Packetization interval Ptime default is 20 ms Value less Increase network load and improve the sound quality Value gain Reduce the network load reduce the sound quality ODTMFE Transmit method Select DTMF transmission format RFC2833 Sip info In band Default i
16. l stop your DDNS service Network gt Dynamic DNS Dynamic DNS Dynamic DNS Setup Service Provider Domain Name o User Name Email o Note For TZO you can have a 30 days free trial here or manage your TZO account in control panel For DynDNS you can create your DynDNS account here OEnable DDNS Enable Disable the DDNS service The default setting is disable ODDNS Server Type Support two types of DDNS DynDns org or TZO net uDomain Name The domain which you register in DynDns org or TZO net website ODDNS Username The username which you register in DynDns org or TZO net website ODDNS Password The password which you register in DynDns org or TZO net website 3 4 QOS setting When making a VoIP call in order to ensure the voice bandwidth the other connection will automatically reduce the transmission capacity You can set your Qos upload speed Network gt QoS Qos Enable Qos Upload Bandwidth o bns Example 0 No Limit 32 32kbps 256 256kbps 512 512kbps 1024 1024kbps oEnable QoS Enable Disable the QoS service 3 5 NAT Mode Bridge mode Network gt NAT Mode Bridge Mode NAT Mode Bridge Mode NAT Mode Bridge Mode NAT Network Address Translation is a method of connecting multiple NAT Mode computers to the Internet using one IP address Select this Gateway as Bridge Let gateway Lan port like Switch HUB WAN Bridge Mode Port and LAN Port use the
17. larity Reversal Caller 1D Setting Loop Current Control Port 1 22 mA 4 Port 3 25 mA wy Port 4 22 mA 5 1 5 Flash Hook The jitter buffer control is a shared data area where voice packets can be stored collected and sent to the voice shared Buffer in evenly spaced intervals Modify in packets arrival time called jitter can occur because of network congestion timing drift or route changes Advance Setting gt Phone Setting gt Flash Hook Common Wolume Control Loop Current Control IMSERSO SLIC Setting Polarity Reversal Caller ID Setting Flash Hook Flash Time Setting min 100 200 6 max 800 min 100 200 6 vania min 100 vana Port 3 FXS 60 Port 4 FXS 60 w uMin delay ms Select min delay buffer time 40ms 100 ms uMax delay ms Select Max delay Buffer time 130ms 300ms OOptimization factor Controls quickly the length of the Jitter Buffer is increased when voice RTP on the network Default is 6 oFlash Time Setting Set Min max storage Flash Time Setting 5 1 5 SLIC Setting The phone features adjustable impedance and voltage magnitude in response to different countries in the phone system the internal impedance of the phone in some countries there will be slight differences it may cause the phone not working properly please adjust the internal Impedance for your phone Ring Voltage Can adjust your ph
18. ller ID Send short ring before caller ID Dual Tone before Caller ID Send Dual Tone before Caller ID Caller ID prior First Ring Send Caller ID before first ring Caller ID DTMF Start Digit Set Caller ID DTMF start digit Caller ID DTMF END Digit Set Caller ID DTMF end digit 5 2 Region Tone Setting Country Tone Setting adjust the tone frequency by country Select a country from the pull down menu Included USA UK Australia Hong Kong France Taiwan China Advance Setting gt Region Tone Setting Region Tone Setting Country Tone Setting Country Tone Select USA Na 5 3 DSCP Setting Select the SIP and RTP to adjust the transmission priority of voice and data Advance Setting gt DSCP gt DSCP Setting DSCP DSCP Setting SIP DSCP EF DSCP 0x2e RTP DCP EF DSCP Ox2e OSIP DSCP enter the priority for SIP voice transmission The device creates type of service priority tags with this priority to voice traffic that is transmits ORTP DSCP enter the priority for RTP voice transmission The device creates type of service priority tags with this priority to RTP traffic that is transmits 5 4 Voice Prompt When SIP register failed or Network failed playing the Voice Prompt Advance Setting gt Voice Prompt Voice Prompt Voice Prompt Setting Enable Note When SIP Register failed Network failed playing Voice Prompt Maintenance 6 1 System 6 1 1 Account Setting Users ca
19. n light on SIP account registered successfully Green light flashing registering Red light on SIP account registered failed If any account registered failed it shows red light P1 P2 Green light on VoIP call using P3 P4 Green light flashing VoIP PSTN line rings Orange light on PSTN call using WAN Off Waiting for network connection Green light on network connection established Green light flashing Data traffic on cable network LAN Off Ethernet not connected to PC Green light on LAN is connected successfully Green light flashing Data is transmitting TG800 Series co O un D CN La w a a a a a a D a Noir FR a Ha H HW a H A A H A LED STATUS Indication Power Green light on power on Off power off REG Green light on SIP account registered successfully Green light flashing registering Red light on SIP account registered failed If any account registered failed it shows red light P1 P2 P3 P4 Green light on VoIP call using P5 P6 P7 P8 Green light flashing VoIP PSTN line rings WAN Off Waiting for network connection Green light on network connection established Green light flashing Data traffic on cable network LAN Off Ethernet not connected to PC Green light on LAN is connected successfully Green light flashing Data is transmitting Specifications TG400 TG800 series VOIP Gateway provides many functions such as built in server and software providing a convenient interface linking to your VolP n
20. n log in via the web interface by entering the username and password to view administration pages Only the administrator account has permissions to change user account and password Maintenance gt System gt Account Setting Account Setting User Account User Name guest Password Confirm Password Administrator Account Administrator Name admin Password Confirm Password Default value User name guest Password guest Administrator name admin password admin 6 1 2 Time Setting The TG400 TG800 series voip gateway set the date and time by using the Time Protocol SNTP You can manually set the timer or enable automatic time server settings to update the time through the time server Maintenance gt System gt Time Settings Time Setting Time Setting Time Zone Select GMT 08 00 Taipei Enable Automatically Adjust Daylight Saving NTP Server clock stdtime gov tw Ol Manual IP setting uTime Zone Select Choose your time zone ONTP Server Select NTP server 6 2 Tool 6 2 1 Backup Restore This page allows you save current settings to a file or reload the settings from the file which was saved previously Besides you could reset the current configuration to factory default Maintenance gt Tool gt Backup Restore Backup Restore Backup Configuration Click Backup button to save the current configuration to your computer Restore Configuration To
21. nguage version you prefer Maintenance gt Multi Language Multi Language Language Setting English Default Installation structure 7 1 Installation structure vi lor por TG400 Gateway PBX System PBX Trunk Line S E extensions 2 ADSL modem Cable modem TG404 Gateway PBX Extension Line PBX system extensions
22. oY SO UNDWIN KY TG400 TG800 Series VOIP Voice Gateway USER MANUAL Version 2 0 1 Default Login Details WAN IP Address DHCP LAN IP Address http 222 222 222 1 User Name admin Password admin Sale 5 O LADOUT NS mantra 5 OP CODY BA coe A GUD iW ENEE EE EEEO 5 0 S Frode Mark T 5 ASIAN SUN tr art ret ee ANEN NREN SERN ERSNRNNR 5 O REP E Ward a 5 INTEOAUCAO Ise ee aot A o oran 6 A ee nee TORN REE nee ere ETE rr nee ern nr ere nee 6 EZAC OVEN A iz CEE sae eee ee eee eee 6 o o ladle lll dl il lodo 7 TA Sela pane LED descrpiO Nereo e Lee LLE chet EEE RSU ELE CURRO 7 Egeo aro alte N 9 tE telephone Ta R Tee ea 9 aa AA PP A ee ere ee ec Te ey 9 EUS UME TINY NOI eo UA RREN 9 MES SOUS ANG mana ce Mentales ded dd dio dad doe dd dad dos dade 9 IO Basic SPCCITIGAL ONS vccceseoetenereeeeserrareracmssniee sae ca 10 IS Cal AGIOS OE EIS atados aceasta 11 ZA Dake CONTENE rt e a e da 11 2 2 Hardware Te esn le ate 12 E MOS E iaa 12 NetWork setas os 14 HI ell valio be on be ei nese cetacstaaetaencacanieaes 14 Sta eI AE A A A V VN A NA A AE iad 15 INZ DHCP MOU Siini tetetete teia ia alaa ae e ie e e EEEE EE E e 16 LO PPPOE AY eure EE R 17 E PPTP WIth WAN Static DHCP PPPOE nsornesseseseinserciscorooeneie ciaren Ee EE EEEa 18 3 1 5 L2TP with WAN Static DHCP DDPOoEI sss ee os 19 2 BA CRI e IC Cire 20 E EH INSU HH 20 TETE DS A Sete a Sada cadace den acaveaaseeardaevesacadendsecatans 21 A ants teat
23. one ring voltage when your phone rings are not normal try to adjust this setting Advance Setting gt Phone Setting gt SLIC Setting SLIC Setting SLIC Setting Port 1 600 ohm w 5 1 6 Polarity Reversal As Callee Answer Check this box to generate line polarity reversal while the remote user picks up the phone call As Callee On Hook Check this box to generate line polarity reversal while the remote user hangs off the phone Advance Setting gt Phone Setting gt Reverse Polarity o La L n__ um A gt PETT A T 2 A a OIT MN N OUTI L TIL TO Loop Current Control Flash Roo k SLIC Setting Polarity Reversal Caller ID Polarity Reversal Generation Tr Port 1 Port 2 Port 3 0000 Port 4 5 1 7 Caller ID Setting Advance Setting gt Phone Setting gt Caller ID Setting Caller ID Setting FXS Caller ID Generation Mode DTMF ka FSK Date amp Time Sync _ Enable Short Ring before Caller ID Enable Dual Tone before Caller ID Enable b Caller ID Prior First Ring Enable Caller ID DTMF Start Digit DTMF_D Caller ID DTMF End Digit DTMF_C Caller ID generation mode support FSK_Bellcore FSK_ETSI FSK_BT and DTMF Caller 10 Mode FSK_BELLCORE FSK_ETSI FSK_BT FSK_NTT FSK Date and time synchronization Enable FSK single sending date and time to show on phone screen FSK Date amp Time Sync Send FSK Date amp Time to display device Short Ring before Ca
24. otice if any content in this document is supposed to change without notice 0 2 Copyright All rights reserved for the 2009 Telephony Corporation The information contained in this publication is protected by copyright Without written permission no part of the copy transmitted transcribed or translated into any language will be stored in a retrieval system ownership of copyright owners 0 3 Trademark Appear in this manual product and company names may be related to the company s registered trademark that appears in this manual product and company names used only for identification or explanation 0 4 Safety Instructions Use only the required power supply voltage Power input AC 100 240V 50 60 Hz To reduce the risk of electric shock do not disassemble this product Opening or removing components could be dangerous Incorrect assembly may result in abnormal or damaged product please refer to the instruction manual before use Do not place any objects or liquid into the device may cause electric shock abnormal or damaged products Products will not produce any liquid If the product is found around the liquid leaks identify and find the appropriate service personnel Use the unshielded twisted pair UTP Ethernet cable connection RJ 45 port 0 5 Repair Warranty Users buy TG400 TG800 series VOIP voice gateway products from the dealer have one year warranty Be sure to obtain proof of purchase to the dealer and keep it
25. ovider Each IP address must be entered in the field of IP in the appropriate forms which are four IP octets separated by points XXXX Router will not be accepted if IP address not like in this format For example 168 95 1 2 Network gt Internet Connection Internet Connection Internet Connection WAN Access Type Static IP WAN Type Setting IP Address Subnet Mask 255 255 255 0 Default Gateway MTU Size 1400 1500 bytes First DNS Server Second DNS Server Enable KEEP ALIVE Server IP address only olP Address Check with your ISP provider uSubnet Mask Check with your ISP provider uDefault Gateway Check with your ISP provider OMITU size MTU stands for Maximum Transmission Unit the largest physical packet size measured in bytes that a network can transmit Any messages larger than the MTU are divided into smaller packets before being sent The key is to be deciding how big your bandwidth pipe is and select the best MTU for your configuration For example you have a 33 6 modem you use a MTU of 576 and if you have a larger pipe you may want to try 1500 ODNS server enter DNS server suggest default setting DEnable Keep Alive 3 1 2 DHCP Mode Dynamic Host Configuration Protocol DHCP Dynamic IP Get WAN IP Address automatically If you are connected to the Internet through a Cable modem line then a dynamic IP will be assigned Note WAN port gets the IP Address Subnet Mask and
26. r H Port e Lll lal L Rember Press OK to Confirm o Lead Number is the leading digits of the call out dialing number o Min Max Digits has two text fields need filled Min Length and Max Length is the min max allowed length you can dial o Strip Digits Length is the number of digits that will be stripped from beginning of the dialed number o Prefix Number is the digits that will be added to the beginning of the dialed number o Destination IP URL is the IP address Domain Name of the destination TG400 TG800 series voip gateway that owns this phone number oO Destination SIP Port is port of the destination TG400 TG800 series voip gateway use Default is 5060 o Destination Telephone Port is port of the destination TG400 TG800 series voip gateway use Ex 1 2 3 4 4 3 2 Hotline Setting For FXS gateway you set up the hotline number when you pick up handset the gateway call hotline number automatically For FXO gateway you set up the hotline number when there s an incoming PSTN call to FXO port the gateway call hotline number automatically The gateway calls the destination hotline number via VoIP so the hotline number you set must VoIP number Usually you want the FXO port call transfer to FXS port you only set the FXO hotline number VoIP gt Dailing Rule gt Hotline Setting Hotline Setting Hotline Setting Enable Hotline timer Hotline Number Poti EJ 3
27. rd User name guest password guest Admin user name admin Admin password admin 4 Enter wizard mode 1 Connection Setup 2 VOIP Setup TG400 TG800 series voip gateway internet setting 1 Time zone setting 2 LAN IP subnet mask IP setting please keep default setting if not necessary to change the IP 3 WAN internet setting WAN connection type please choose your networking type Static IP fixed IP IP information provided by ISP DHCP Client distributing IP automatically PPPoE account password provided by ISP 5 Click end and finish the internet setting then go to VOIP Setup to configure the SIP account 6 Connect TG400 TG800 series voip gateway to your internet environment Connect RJ45 cable to WAN port of TG400 TG800 series voip gateway 7 The device will set up voip information automatically if devices setting finished 8 The TG400 TG800 series voip gateway LED light showed green light on REG port after 2 sec which means the device registered automatically and successfully 9 Start to call voip call Notice If REG is red light it means the wrong account registration or not connected to internet If there is no sign on REG light it means the account doesn t open yet please contact your supplier Network setting 3 1 Internet WAN Wide Area Network is a network connection connecting one or more LANs together over some distance For example the means of connecting two office buildings separated
28. ress L2TP User Name fs L2TP Password fs L2TP MTU Size 280 1500 bytes Remote LAN setting L SIP Call by LAN IP Address OL2TP Server IP Address check with your VPN L2TP Server provider OL2TP User Name L2TP Dial in account oL2TP Password L2TP Dial in Password OL2TP MTU Size ORequest MPPE Encryption uRemote LAN setting select SIP Call by LAN IP Address or not 3 2 LAN interface The IP settings of the LAN Local Area Network interface for the device These settings may be referred to as private settings You may change the LAN IP address if needed The LAN IP address is private to your internal network and cannot be seen on the Internet The default IP address is 222 222 222 1 with a subnet mask of 255 255 255 0 LAN is a network of computers or other devices that are in relatively close range of each other For example devices in a house or office building would be considered part of a local area network Network gt LAN Interface LAN Setup LAN TCP IP IP Address Subnet Mask DHCP Server DHCP Client Range OLAN IP Address Assign the IP address of LAN server default is 222 222 222 1 OSubnet Mask Select a subnet mask from the pull down menu default is 255 255 255 0 ODHCP Server Setting DHCP stands for Dynamic Host Control Protocol The DHCP server gives out IP addresses when a device is starting up and request an IP address to be logged on to the network The device must be set as a DHCP client
29. s RFC2833 ODTMIF detection Sensitivity Value gain Sensitivity enhancement more digit issue may happen suitable for enlarge the item when dial short length number Value less Lower sensitivity less digit issue may happen suitable for enlarge the item when dial the long length number Default is 1 ODTMF volume Sometimes no action when dial you may adjust the function For example when you make call to a company you get an IVR but no action when dial the extension number you may increase the value Default is 2dB ORFC2833 Payload Type Sending the DTMF tone as a RTP payload signal The RFC2833 signaling OSIP INFO Duration ms Modify SIP INFO duration time oFAX type G711 fax pass through not compressed by using a 64Kbps channel to transmit voice signals T 38 fax relay fax encoded by IP protocol OSIP Account Pooling for Registered Accounts SIP account sharing OLocal Port call directly the telephony port of the same gateway call each other not send invite packet message OSIP Invite timeout after send invite packet message server not response the busy tone within the seconds you set OSIP 100red support if enable the item when device receive SIP 183 will reply PACK 4 1 3 Codec A CODEC is an algorithm for taking voice or video and compressing the information This type of codec combines analog to digital conversion and digital to analog conversion functions ina single chip The Codec is used to compress th
30. same IP address firewall will not efficient ONAT Mode This mode allows LAN users to share a single IP address and Internet connection OBridge Mode This mode allows the Internet interface and local area network interface bridging Notice the bridge mode failure once you start NAT and firewall SIP Setting 4 1 SIP setting SIP is a request response protocol dealing with requests from clients and responses from servers Participants are identified by SIP URLs Requests can be sent through any transport protocol SIP determines the end system to be used for the session the communication media and media parameters and the called party s desire to engage in the communication Once these are assured SIP establishes call parameters at either end of the communication and handles call transfer and termination 4 1 1 Proxy server setting Support Individual Account or Represent Account setting VoIP gt SIP gt Proxy Server Setting Proxy Server Setting SIP Account Setting Individual Account Individual Account Represent Account n settina Olndividual Account Each port register different accounts Accounting can be independent Need to apply account from System operators Key in Display Name User name Authorization user name password Proxy Server IP and SIP domain and enable the Register items Then click the OK button and check the Registration Status to see if the gateway regi
31. sters to sip account successfully or not VoIP gt SIP gt Proxy Server Setting Proxy Server Setting SIP Account Setting SIP Advance Setting Codec Individual Account aa individual extension setting spo e e ler reg Baraha 2 s e JJ Reg sacoess 421039 3 xs pa JJ T spo Je o e Rea Ses s so e o e Rea oaaae xs Tes Reg Sm 7 s o e T xs i e o e T Reanna Invite with SIP ID Register time 60 Fe T co 2 FXS 3 FXS 4 FXS 5 FXS 6 FXS 7 FXS 8 FXS Keep Alive L SIP 2 FXS o 3 FXS o 4 FXS o 5 FXS o 6 FXS o 7 FXS o 8 FXS o ORepresent Account dE EEE S S S po opoo0ococo Ring by order S oa maas maas Jena mazas o maas manas seo mazas o Enable Outbound Outbound Proxy Outbound Proxy Proxy IP Domain Port L ee Lam Lam ee Ooo w L ew L Jee 20 20 20 75 20 20 20 75 20 20 20 75 20 20 20 75 ii S ISSS SS S S hu Nw ih it 9 9 9 9 9 9 S9 S a all alla 80 SS IHI 1800 Representative number is used for PBX integration one representative number for 4 port gateway or 8 port gateway is enough but the account of these 4 port or 8 port can t be independent Need to apply account from System operators VoIP gt SIP gt Proxy Server Setting Proxy Server Setting SIP Advance Setting codec SIP Account Setting Represent Account e Ring by order X represent number SS sere Reg Process
32. you finished the setting please click the OK button 4 2 2 Do Not Disturb VoIP gt Call Feature gt DND Setting Call Forward Setting DND Setting DND Setting DND Setting O Always Enable Disable From o jo hh mm To DND Setting you can setup the DND Setting item to keep the device silence You can choose Always or Enable or Disable DND Always All incoming call will be blocked until disable this feature DND Enable Set Enable and the device will be blocked during the time period If the From time is large than the To time the Block time will from 00 00 to 23 59 4 3 Dialing Rule 4 3 1 Dialing Plan The Dialing plan needs to setup when the users use the method of Peer to Peer SIP VoIP call or SIP Proxy Server Mode The SIP Dialing Plan has two kinds of directions Outgoing call out VoIP gt Dailing Rule gt Dail Plan Dial Plan Hotline Setting l Outgoing Dial Plan Setting Max 100 entries ree Min Max Digit Strip Digits Lengt A a Destination IP Destination SI s h URL P Port k Min Max Digit Strip Digits Lengt gt Destination IP Destination SI Dette setecttem Jf oeste at JI Rember Press OK to Confirm Incoming Dial Plan Setting Max 100 entries Destination Tele i Lead Number Min Max Digits Strip Digits Length Prefix Number _ A _ _ Destination A Lead Number Min Max Digits Strip Digits Length Prefix Numbe
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