PCIe Expansion System User`s Manual
Contents
1. E L kk kk kk kK kK KA KA 19 Change User Name and Password iu kk nnn 20 Reset to Default Values L E Ldu kk kk kK KK kK KK KA 21 Configure your SNMP Agent sss kk kk kK kK KA KAK 21 FAning BIR e e piz ETE E LT 21 Table of Contents i MAGMA CHAPTER 5 CHASSIS MAINTENANCE A AA 22 General Chassis Clearing ise aisi e tenete ee coder sex eMe ab xus 22 Hot Swappable PCle Cards cccccccsssseeeeceeeeeeeeseeeeeeeeeaeeeeeeeeeeeeaas 24 Procedure for hot plugging a PCI Express plug in card 24 Hot Swappable Power Supply kk ke 27 Hot oSwappable Faris onions da ker kak KL yaneya anan KAW n en kk we Kan La Kun Ked 28 CHAPTER6 TROUBLESHOOTING AA AA 29 Locate he w n 0D HE N r D ES 29 My Computer Can t Find the PCle Expansion System 30 When Nothing WOKS ceninin aenea a ana o kesk ne n en kh eura da saa erstens eie d d k 31 My Computer Hangs During Power Up E en 31 Power Problems iom maa Seres auris seit ater 32 PCI Express Expansion Halted On Boot ssssssssss 33 PCI Express Expansion not seen in Device Manager 33 My PGle Card Doesn t WORK erining eb MERO oet NER DR ocio AU VEWRE n KER So Occ s oe ne Dek bb 34 Support for 3 Party PCle CardS sn eadeni on2. Chapter 6 Troubleshooting 37 MAGMA SNMP Monitoring SNMP monitoring is available to help with troubleshooting your EB4 1U chassis If you are using an SNMP agent to monitor your network you must first configure your SNMP network with information from the MIB file included with the EB4 1U system You must configure your EB4 1U chassis correctly or it will not be visible to your network More information on configuring your SNMP settings is available in Chapter 4 Step 4 Configuring SNMP Audible Alarms The EB4 1U chassis is equipped with two temperature sensors One is located in the front of the chassis and the other is located in the back of the chassis You can configure the high and low temperature sensor limits for each sensor individually Information on changing these values is available in the Configuring SNMP section in Chapter 4 When the temperatures inside the Frnt Frane chassis are within their assigned Serner Aarm Light limits both of the Sensor Alarm Lights will glow green If the temperature ever exceeds the assigned limits the Sensor Alarm Light for the sensor detecting the failure will glow red and sound an audible alarm Press the red Alarm Reset Button to silence and reset the audible alarm 38 Chapter6 Troubleshooting MAGMA Chapter 7 How to Get More Help Frequently Asked Questions FAQ You can visit the MAGMA Technical Support FAQ pages on the Internet at www magma com support
3. then the expansion chassis and reconnect the cables and the PCle expansion host card to ensure that you have a solid connection Then restart the MAGMA expansion chassis followed by the computer Next try to verify the installation again as shown above If you are still having problems contact Magma Technical Support at 858 530 2511 Chapter 3 Verify Installation 13 MAGMA Chapter 4 Install Cards and Drives This chapter provides information on how to install ar Party PCle cards into your MAGMA expansion chassis More details on the installation of individual cards are provided by the card s manufacturer This chapter is provided as a simple guide to help you install your PCle cards in the chassis For the purpose of installation the MAGMA expansion chassis functions exactly as a standard desktop computer chassis Always follow the manufacturer s instructions for installing their card or hard drive on a desktop computer cards However if you have verified a successful installation of the MAGMA expansion system as defined in Chapter 3 but portum experience difficulty installing your 3 Party PCle cards the card manufacturer should be able to provide the best support IMPORTANT We will provide reasonable technical support with 3 Party PCle aly Open PCle Expansion Chassis Two 2 thumbscrews secure the PCle slots in the expansion chassis Roar Acces to Pile Cordis Tum Tires Caurie A E lona Fall tm
4. verify that all cards are seated properly and all cables are connected properly Be sure you followed the instructions in earlier sections of this User Guide Always remember to power On and Off correctly when rechecking and testing your installation If you are still having problems try these simple troubleshooting steps My Computer Can t Find the PCle Expansion System When Nothing Works My PCle Card Doesn t Work SNMP Monitoring The PCle to PCle Expansion System is correctly displayed as a PCle standard PCle to PCle bridge Windows Device Manager and as a pci bridge MAC Apple System Profiler When connected and functioning correctly this Expansion System will be displayed as follows M Intel R E7520 PCI Express Root Port CO 3599 3 PCI standard PCI to PCI bridge EJ Intef PRO L000 MT Server Adapter 2 PCI standard PCI to PCI bridge Windows pci bridge pci PCI SLOT 2 pci bridge pci PCI SLOT 2 pci8086 1107 Ethernet Controller PCI 9x9 MAC If this is not what you see when you verify your installation the following troubleshooting steps may help you locate and resolve your installation issues without having to call Technical Support Chapter6 Troubleshooting 29 MAGMA My Computer Can t Find the PCle Expansion System If the expansion system is not visible in your Windows Device Manager or your Apple System Profiler at all you will need to turn off your computer first and then the MAGMA expansion
5. Alarm Chai To configure these values for your SNMP network simply change the default values to match your requirements Change the Read Community Name and Write Community Name fields to match those required by your SNMP network The default value is public Chapter 4 Install Cards and Drives 19 MAGMA Change the Trap Destination IP Address to the IP address of the computer getting the SNMP data The default Trap Destination IP address is 10 203 11 15 Change the Alarm Settings for both the Front and Rear Alarm settings by entering both a high and low temperature in the appropriate fields Any time the temperature in the chassis goes above or below these limits an audible alarm will sound and an Alarm Light will light The light above the Alarm Reset Button will Frat Fee light whenever the temperature in the front of the chassis exceeds your temperature limits The bottom light will light whenever the temperature in the rear of the chassis exceeds your temperature limits Remember to push the Alarm Reset Button to reset and silence the audible alarm Alen nar Razr Ec E e Ruthie See Alen Light When you have finished configuring the SNMP settings you can either configure the network settings as described in the previous section change the default user name and password as described below or save the current changes by clicking on the Submit New Settings button at the bottom of the screen Submit Mew Settings Change
6. If using this product outside of the U S or Canada please use locally available power supply cords Citta E Applying Power Correctly Starting Up You must apply power to the MAGMA expansion chassis BEFORE you power up your computer This will allow the higher numbered PCle buses in the PCle bus hierarchy to be at a stable state when the host system issues its master power on bus reset In systems that perform automatic PCle bus configuration this will allow the configuration code to recognize the PCle bus hierarchy and any attached devices There are three On Off switches on the front of the chassis directly behind the front panel as well as LED indicators to indicate power status The master power switch is located on the far left and individual power switches are located on each power supply Turn on the power using the master switch and verify that the green power indicator for each power supply is ON Turn on individual switches as necessary dasoniicu iaa Chapter 2 Hardware Installation 9 IMPORTANT These redundant power supplies are hot swappable im tant Windows Start Up As your Windows computer starts up you will see a small message box pop up in the lower right corner of the screen to alert you BCI standard PCIHe PC iridioa that Windows has found new hardware i Found New Hardware You are now ready to go No drivers are needed Now go to Chapter 3 Verify Installation MAC St
7. User Name and Password This section allows you to change the default user name default and password magma To change the user name simply enter your new user name in the user name field To change your password enter your new password in the password field Enter it again in the password again field The password in both fields must match before they can be accepted Password Settings ht passwd m Blank for no passwd password aam ere 20 Chapter 4 Install Cards and Drives MAGMA Reset to Default Values You can restore your EB4 1U chassis to the factory default values by pressing and holding the Alarm Reset Button for 10 seconds When all values have been restored you will hear two short beeps to confirm the change has been completed When you have finished changing the default user name and password you can either configure the network settings or configuring the SNMP settings as described in previous sections or save the current changes by clicking on the Submit New Settings button at the bottom of the screen Submit Mew Settings IMPORTANT The user name and password fields are case sensitive im tant Configure your SNMP Agent If you use an SNMP agent to help you monitor your network you will find all necessary monitoring information in the MIB file available by clicking the link at the bottom of the screen It is located directly below the Submit New Settings button Subd New Somn
8. ka Ban deya lC cade 311 kol sa bizabond bo Bl mi Hoe obe ooter Tor Haz dim ana 36 Chapter 6 Troubleshooting MAGMA Error Code Description Action This code indicates that there is a problem with the 3 Party PCle Card driver If necessary contact the PCle Card s manufacturer for updated PNP compatible drivers If all else fails contact Magma Technical Support for further assistance On the Bridge If you receive error code 12 on the first PCle to PCle Bridge call Magma Technical Support On the PCle Card This usually means the memory I O or prefetch is more than has been allocated Call Magma Technical Support The driver for the PCle Card is not installed on your system Reinstall the PCle Card driver following the manufacturer s instructions If that fails to fix the problem call the card PCle i manufacturer for new drivers The PCle host card or expansion chassis are not working correctly Reinstall the PCle host card into the computer s PCle slot and recheck all cable connections If the error code remains try another PCle slot If you still have the error call Magma Technical Support For all other error codes call On the PCle to PCle Bridge Magma Technical Support lhe odes On the PCle Card Card Manufacturer s Technical Support after first verifying that the MAGMA expansion system is installed properly If you are still having problems contact Magma Technical Support for more help
9. opan Chasis sud cundi accen in FUN sits in Carriage Loosen these screws and pull to slide the PCle slots out 14 Chapter 4 Install Cards and Drives MAGMA 2 Install 3 Party PCle Cards CAUTION When installing PCle cards please ensure that the input current famam rating specified on the AC input label is not exceeded Installing 3 Party PCle Cards The EB4 1U chassis provides space for up to four 4 PCle cards Generally it makes no difference which PCle slot you use when installing your 3 Party PCle cards in the MAGMA expansion chassis unless specified by the card manufacturer As can be seen in the following graphic each of the four PCle slots has a sliding slot guide to allow you to install any size PCle card Simply loosen the adjustment screw for the slot you are using and slide is forward or backward until the card fits snugly Then tighten the adjustment screw and secure the card to the slot cover using the screw provided PCle Card Slot covers Slot Guides 2 PCle PCle Card Slot Guides 2 PCle Slot covers Card Slots Adjust ur M SEWA ani Ser Adm lf your PCle card is too short for Hom Gmmw the adjustable card slot guides you la can rotate the slot guard to make if fit IJa Ahar Simply loosen the adjustment RemieLaaneekw Screw for the slot you are using and slide the guard to pivot hole as shown and remove it Next rotate the slot guard 180 and reinsert it Finally adjus
10. returned to use in the same condition you shipped it in Please call for an RMA number first Appendix A Bus Hierarchy 43 MAGMA Appendix A Need More Slots Multiple PCle Expansion System Configurations The PCle Local Bus Specification defines the PCle bus as a hierarchical bus where PCle to PCle Bridges PPBs may be used to add levels to the PCle bus hierarchy Because hierarchies are organized systems arranged into different levels you can take advantage of this automatic organizing and layering to expand the number of available PCle slots beyond the number available in your computer s motherboard You can easily add two or more Magma expansion systems to your current system in either a fan out or daisy chain configuration Each of these configurations has advantages and uses To determine which type of configuration you wish to use you should first understand a few basic facts 1 In a desktop computer the bios enumerates automatically behind PCle bridges In the Magma configuration the bios finds the Magma host card in a PCI Express slot The bios configures it and then looks beyond it to find any PCle cards installed in the expansion chassis The bios then configures the cards and allocates resources Empty PCle slots are ignored during configuration In theory your computer should be able to travel across up to 255 PCle buses to identify and configure all installed PCle cards Unfortunately not all computers ar
11. unit appears in the Device Manager in the reverse order of its place in the configuration 46 Appendix B Need More Slots MAGMA PCle Card Conflicts If you determine that one PCle card is interfering with the operation of another card first try reorganizing the cards on the motherboard Moving the cards around can change the order in which the cards are configured by the system during power on This will go a long way toward resolving module conflicts Power On Sequence for Advanced Configurations As previously stated in Chapter 2 Hardware Installation it remains necessary to power up ALL Expansions Systems BEFORE you turn on the computer This will ensure that your power on software can read all available PCle buses and properly configure all installed PCle cards Obviously the reverse also remains true for shutting your system down The computer must be shut off BEFORE you attempt to turn off your Expansion System s Troubleshooting Advanced Configurations When trying to troubleshoot problems with PCle cards in a multiple expansion system configuration it is vital to correctly determine the nature of the problem Therefore the first task is to identify the card or chassis having a problem by using the Windows Device Manager or Apple System Profiler Refer to the first part of this Appendix for more information on identifying hierarchical levels in multiple expansion system configurations Remember Fan Out configurat
12. whatever source power you are using Since all products ship with a US Canadian Standard 125V power cord you will need to use a locally available power cord for non US Standard power sources ad Install PCI Express Host Card Begin the installation of your PCI Express PCle host card by first powering down your computer Use the procedures for shutting down your operating system and shutting off power to your system provided in your owner s manual or system documentation After the host computer is off and all power cords disconnected remove the cover and insert the PCI Express host card into a vacant x8 PCle slot by gently pushing the card until it is firmly seated Notice that the PCI Express slots are located at a greater distance from the edge of the computer s mother board than are the standard PCI slots Then secure the card to the slot with a mounting screw 64 Bit 33V 4 Chapter 2 Hardware Installation MAGMA The PCle host card is a half height x8 PCle card mounted to a full height bracket for convenient mounting in most desktop computer systems It is also shipped with a low profile card bracket to allow mounting on low profile computer systems For low profile case applications you may need to change the mounting bracket to the low profile bracket that shipped with your system This is done by removing the screws that hold the card to the bracket Be sure you are using proper ESD procedures when completin
13. 3 00 01 Socket 1 SubVendor OEllh Compaq SubDevi B048h Unk i i Multifunctional device Cc vivo m age Unknown E93 0E 00 Compaq CET 53 0E 01 Compaq Trifle eed PEN nn Han Silt perra i class code 3 ardBus Bridge a E p 0E 02 Compaq USB Programming interface 00h CardBus Bridge Il us O1h m 00 00 3 Inc 86C260 Vi Header Type 82h CardBus bridge Multiple functio a Bus O4h Built In Self Test No 43 00 00 Digital Equipment C Bridging Information Bus 05h PCI bus number 00h 9 04 00 Digital Equipment C f cardbus bus number oh PCI Bus Numbering P Bus 06h Subordinate bus number 06h i i Multifunctional device Br B 04 00 Brooktree Corp H3 04 01 Brooktree Corp 8 Bus 03h Filter Settings No window Dooo00000h DOLFFFFFh 2 J 2 MB Prefetchable No window open EE RUE Resource Allocation CardBus socket Registers ExC Base address Register FFFE000h Locate anywhere in 32 bit Interrupt Line IRQ 11 OBh Interrupt Pin Device Configuration I 0 space access Enabled It s a good sign if any of Memory space access Enabled these read Enabled Bus master Enabled Special cycles operations Disabled Memory write and Invalidate Disabled You should save this data as a file on your computer Please include your name and date as part of the file name with an extension of bpd Then email this file to support magma com if y
14. 4 MAGMA PCle Expansion System User s Manual ExpressBox PCI Express to PCI Express Expansion Model EB4 1U Copyright O 2007 Magma Inc This publication is protected by Federal Copyright Law with all rights reserved No part of this publication may be copied photocopied reproduced stored in a retrieval system translated transmitted or transcribed in any form or by any means manual electric electronic electro magnetic mechanical optical or otherwise in whole or in part without prior written consent from Magma Inc Limitation of Liability Information presented by Magma in this manual is believed to be accurate and reliable However Magma assumes no responsibility for its use No license is granted by implication or otherwise to any rights of Magma Product specifications and prices are subject to change without notice Trademark References Trademarks and registered trademarks are proprietary to their respective manufacturers MAGMA Table of Contents PEE AGE acacia cee n e ie dl E e qo es eua een ad a we d Vea lll AdVIS OGS rv ee nt ae a a ee eee iii Salety Instl e NOS coenae e Legat mua etus R D z n iv When Working Inside a Computer u kk ke V Protecting Against Electrostatic Discharge ssssssssse vi CHAPTER 1 INTRODUCTION 111ee er eeee enne nnn nnn nnn 1 General pecifiGallOl lS Al yl 2an cae an Mza S hase dm ae
15. Contacting Technical Support Our support department can be reached by fax at 858 530 2733 or by phone at 858 530 2511 Support is available Monday through Friday 8 00 AM to 5 00 PM PT When contacting MAGMA Technical Support please be sure to include the following information 1 Name 7 Serial Number 2 Company Name 8 Computer Make 3 Phone Number 9 Computer Model 4 Fax Number 10 Operating System and Version 5 Email Address 11 Make Model of PCle cards in expansion 6 Model Number chassis 12 Detailed description of the problem You can also visit our web site at www magma com support For a quick response use the Technical Support and RMA Request Form available in the Support Section of the website Simply complete the form with all required information Please make sure that your problem description is sufficiently detailed to help us understand your problem For example Don t say Won t boot up Do say Tried all the steps in the Troubleshooting Section and it still won t boot up For faster diagnosis of your problem please run the two utility programs described in the following sections and include the diagnostic files they generate with your email Appendix A Bus Hierarchy 39 MAGMA MAGMA Debug Utility Occasionally Magma Technical Support may request Windows users to produce and email a MAGMA debug log file to help them resolve your problem This file should be emailed to support magma com Thi
16. De After you click on the MIB file link the information you need to configure your SNMP agent will be displayed on the screen Finishing Touches After your system is working properly replace any empty slots with slot covers replace the host computer cover and the close the expansion chassis carriage Chapter 4 Install Cards and Drives 21 MAGMA Chapter5 Chassis Maintenance Like all computer systems you will need to perform some routine maintenance tasks Some of these include making sure that the air vents in the chassis are clear of obstructions and that the cooling air from the fans flows freely You should always keep an eye on all cables to make sure they are not damaged and are securely connected Occasionally you should open the chassis and slide the carriage out to check for loose cards and remove any dust build up expansion system BEFORE you attempt to perform any maintenance d Always remember to power down your computer and then the A tasks m General Chassis Cleaning The environment where your Magma chassis is operating is a key element to how often you will need to perform a general cleaning of your Magma Expansion chassis To perform a routine general cleaning of your chassis you will need the following Can of compressed air proper distance 6 inches Cotton Swabs isopropyl alcohol Anti static wipes Warm water for filter Dish soap for filter p XP d EX L N
17. Do not use a vacuum because they create a lot of ESD Catinae 22 Chapter 5 Chassis Maintenance MAGMA First loosen the two thumbscrews on the back side of the chassis and pull out the section with the card slots Thumbscrews Next use a can of compressed air from your local computer store to blow out any dust that may have accumulated in the chassis fans Be sure to keep the can of compressed air about six inches from the parts being sprayed with air Pay particular attention to the fans in the chassis and power supply because they are critical to air movement to keeping your chassis cool Also spray the PCle slots and the backplane Next you can use anti static wipes to wipe down any open areas inside and outside of the chassis to remove any remaining dust or dirt If you have dust or dirt remaining in any hard to reach area such as corners of a fan blade you can use the cotton swabs dipped in the isopropyl alcohol to gently rub the area clean Lastly if the chassis was extremely dirty you can remove any installed 3 Party cards and wipe the PCle slots with a soft bristle brush like a toothbrush dipped in the isopropyl alcohol to gently clean each slot When finished blow the slots with compressed air from about six inches away until dry If your chassis is extremely dirty and you would like professional help with getting it clean you can contact Magma Support for instructions and costs on shipp
18. aT didi lan 1 Pre Installation Information ii kK 2 HIA NM TT r Soe cree nee r eae 2 Tools Required for InStallation iie iie noces reete 2 CHAPTER2 HARDWARE INSTALLATION 3 PIC TOS eicit c 4 Install PCI Express Host Card kk 4 Install nen dilan VT DDKD 6 Add Screws lo Hack POSU aei er aret de aec cis so vet abate 6 Attach Slide Rail to 4 Back i ui Doe eI X n ki ze e ben b ze eh teer 7 Attach Chassis to Slide Rai lt y eire kl rixi s k ire coctus w k ka y na 7 Attach Power and Expansion CablesS i k z 8 Recheck the Installatlon or e e re Pot aree n nahe re pese 9 Applying Power Correctly iE kk nnn 9 Sanno o sc T DD DD r a 9 SPURN DOWN acae Mid AL rrr AA ce aaah RS 10 CHAPTER3 VERIFY INSTALLATION 11 VVIINGOWS dae HIIS 11 WE SOS PN N ND r DD 12 CHAPTER 4 INSTALL CARDS AND DRIVES 14 Open PCle Expansion Chassis ccccccccessssseseeceeeeseeeeeeeeeeeeeesaaaaeees 14 Install 39 Party PCle Cards enne 15 Installing 3 Party PCle Cards eerte nie 15 System Should Be Up and Running eeeeeeesseeeeeeeeesss 16 C ODgurbdg SNMP Li in isti eine Quo been tario eos Kar stas eee opu aee 17 Configure Network Settings E kK KAKE KEK 18 Configure SNMP Settings
19. alleviate behavior problems e System Should Be Up and Running Apply power to the MAGMA expansion chassis first then power up the computer Use the procedures detailed in Chapter 3 to confirm the card installation s in the Windows Device Manager or Apple System Profiler When everything is functioning correctly your Windows Device Manager should look something like this Mj Intel R E7520 PCI Express Root Port CO 3599 M PCI standard PCI to PCI bridge Nj Inte R PRO IO00 MT Server Adapter 2 PCI standard PCI to PCI bridge 16 Chapter 4 Install Cards and Drives MAGMA If you discover that any of your 3 Party PCle cards contain a n you have a problem with that card Refer to Chapter 6 Troubleshooting for further guidance EY Configuring SNMP To ensure that you can successfully monitor your new system you will need to connect it to your network using a standard RJ45 Ethernet Cable Connect one end of the cable to the RJ45 port located on the rear of the chassis and the other end to your network Before the cable is connected to your network open a DOS window on a computer connected to the network by clicking on the Start button and then clicking the Run icon Your first task is to ensure that the EB4 1U s default IP address does not already exist on your network To do this type ping 10 203 0 186 and press Enter Ce Pe En Mr Bm avs amem TEB erm EF Owais HE Tara ll mM PaaS in If yo
20. art Up Apple MAC OS computers will boot up without any visible indicators that the Expansion System is connected Go to Chapter 3 Verify Installation Shutting Down YOU HAVE SHUT DOWN YOUR COMPUTER COMPLETELY It STOP DO NOT TURN OFF THE MAGMA EXPANSION CHASSIS UNTIL can cause a system lockup and loss of any unsaved data When shutting your system down it is recommended that you first shut down the computer correctly and then power down the MAGMA expansion chassis to avoid computer lock up and potential data loss 10 Chapter 2 Hardware Installation MAGMA CHAPTERS Verify Installation Windows To verify a successful installation on Windows find the My Computer icon and right click on it Then select Vanage from the pop up menu Next click on Device Manager in the leftmost Computer Management window Finally click on the View Menu and select View Devices by Connection Open ACPI BIOS gt Open PCle Bus Click the sign several times until your reach a PCI Express Root Port with a PCI Standard PCI to PCI Bridge beneath it d Intel R E7520 PCI Express Root Port CO 3599 M PCI standard PCI to PCI bridge B Intel R PRO 1000 MT Server Adapter 2 id PCI standard PCI to PCI bridge When installed correctly you will see two PCle to PCle Bridges below your system s PCle Controller Any lt ja Party PCle cards installed in the chassis will appear below one of the PCle to PCle brid
21. chassis second and test all cords and cables to ensure you have everything connected correctly If everything seems to be connected correctly and you are sure you have applied power correctly power up expansion chassis first and then the computer then try these additional troubleshooting steps Double check the PCI Express host card to ensure it is in a PCI Express slot and is inserted correctly ry moving the PCle host card to a different PCle slot If the expansion system is still not visible after trying all of the above steps go to Chapter 7 to see about getting additional help Windows If the PCle to PCle Bridge is now visible but contains a r in front of it it has a problem that must be fixed To identify this problem right click on the line with the and select Properties from the pop up menu 11 12 Update Driver Resolve the identified problem or go to Disable Chapter 7 to see about getting additional Uninstall help Scan For hardware changes MAC Go to Chapter 7 to see about getting additional help 30 Chapter6 Troubleshooting MAGMA When Nothing Works Gaede all power The following troubleshooting steps and PCle cables to will help you when the computer or maka sure mey chassis won t turn on or nothing are connected hi correctly seems to work correctly NOTE Check source Review Chapters 3 Verify Installation and power to the r 4 Install Cards and Drives a
22. d these limits remove something If you have not continue checking Chapter 6 Troubleshooting 31 MAGMA 3 If it still hangs remove all 3 Party PCle cards and try booting up without any cards installed a If it still hangs remove the MAGMA PCle expansion host card from the host computer and try booting up without the MAGMA expansion system attached i If it boots up OK without the MAGMA expansion system attached call Magma Technical Support ii If it still hangs the problem is in the computer and not with the MAGMA expansion system or the 3 Party PCle cards b If it boots up OK without any 3 Party PCle cards installed try adding only one card and see if it boots up l If it boots up OK with one card in it shut it down in the proper order of course and swap cards Repeat this until all cards have been tested If they all test OK then add them back one at a time until you find the combination that doesn t work or you are running fine If you find a bad card call Technical Support If you don t congratulations you fixed it ii If it still hangs up try a different card this one is probably bad or has driver problems If the second cards works troubleshoot the first card If the second card also fails call Technical Support Power Problems The ExpressBox does not power on 32 lis Check to make sure both power cords are connected to AC Power sources in rear of chassis a Make s
23. de dod te Rs scd 35 SNIMPAMONINOMIAG ers xy 2152 mot cepit pe We EW aue Mey RAN eV ye nne DEW HE DEKE WAA e 38 AlldiDl AlaTIY Sih xar nn ebaya NADIN bA WED ad LA DIRO AWA ME D HERWA ROV WERK de oS bO V N a 38 CHAPTER 7 HOW TO GET MORE HELP 39 Frequently Asked Questions FAQ ccccccscssesseceeeeeseeeeeeeeeeeeessaeaeeees 39 Contacting Technical Support e ettet oin enn tunes 39 MAGMA Debug Ut y i5i n ken Xe ka itte ete eit e rae NANA 40 PCIScope Software Utility 2 rrt aspe tenere kk kk kk 41 Returning Merchandise to MAGMA E kk ke 43 APPENDIX A NEED MORE SLOTS eee kak AA WWW A AA 44 Multiple PCle Expansion System Configurations 44 DaiSy C MAING siye e DES 46 Verify your configuration a e eeeee a 46 Pel ard Breuer 47 Power On Sequence for Advanced Configurations 47 Troubleshooting Advanced Configurations ssseeesssss 47 Finding the Problem Call sa oce yt nen ee op Qa Foe hene coq ide heres 49 APPENDIX B COMPLIANCE creer creer KAWA A KAWA AWAR 50 x60 MN CR EE ENTIRE n 50 ndustry Canada S sire orm eae ee ENE 50 E E E Dt DIM E E EE EA Ye VERDA te meh NY E E dv TEA Te 50 ii Table of Contents MAGMA Preface Advisories Five types of advisories are used throughout this manua
24. e Alarm Operating Environment 0 to 70 C Operating Temperature bn 55 to 125 C Storage Temperature 096 to 9096 Relative Humidity Non condensing Operating Systems Windows XP 2000 Server 2003 Red Hat Linux 9 1 Year Return to Factory Chapter 1 Introduction 1 MAGMA Pre Installation Information Before using the MAGMA expansion chassis you should perform the following steps Inventory the shipping carton contents for all of the required parts Gather all of the necessary tools required for installation Read this manual Parts List The following parts are provided Item Qty Item 1U 4 slot rack mount PCle to PCle expansion chassis Half height PCI Express host card 1 meter shielded cable 2 U S Standard 115V power cord Tools Required for Installation In order to complete the installation of the MAGMA expansion system you will need a Phillips head screwdriver 2 Chapter 1 Introduction MAGMA Chapter 2 Hardware Installation The following steps will guide you through the installation of your MAGMA PCI Express to PCI Express Expansion chassis F imej Electrostatic Discharge ESD Warning All PCle cards are susceptible to electrostatic discharge When moving PCle cards it is best to carry the cards in anti static packaging If you need to set a PCle card down be sure to place it inside or on top of an anti static surface For more information see Protecting Against Electrostatic Dischar
25. e created equal The 255 PCle bus limit is actually a theoretical maximum The practical limit is somewhat lower but should still be a fairly large number In a desktop computer the bus numbers tend to be lower 0 1 2 etc Once the bios is finished configuring everything and assigning resources the Operating System starts loading and activates the PCle cards found When adding more Expansion Systems to an existing system be sure to connect and test them one at a time This will allow a you to quickly resolve any connectivity or other issues right at Important the start DO NOT INSTALL any 3 Party PCle cards into any system until ALL attached systems are working correctly 44 Appendix B Need More Slots MAGMA The 4 Slot Magma Expansion System adds four 4 PCI to PCI Bridges to the PCle Local Bus These bridges are the communication paths between the PCle cards and the computer resources Most computers allow multiple bridges and thus PCle buses to be correctly configured Some computers unfortunately place an arbitrary limit on the number of bridge levels that can be traveled during power on configuration Your computer power on software should be PCI Specification 2 1 compliant in order to effectively use a MAGMA PCle Expansion System For fan out and daisy chained system configurations where more than one PCI expansion system is being used you should count all of the bridge levels to your mos
26. ease lever at the top of the module and pull Replace the failed module with a new one and turn on the power to the module using the power switch at the bottom of the module The power load will again be shared between these two modules SNMP Alarm Button Chapter 5 Chassis Maintenance 27 MAGMA In order to ensure the safety and efficiency of your expansion system it is recommended that you keep a spare power supply module on hand just in case Protect yourself keep a spare Order your spare power supply module from Magma PN 40 00022 01 Hot Swappable Fans The chassis is equipped with three hot swappable fans If a fan fails an alarm will sound to alert you of the problem Press the square red button adjacent to the power supply to stop the audible alert important Replacement of a failed fan is as simple as loosening the thumbscrew that secures the fan to the chassis and then pulling the fan from the chassis Take a new fan and reinsert it into the empty fan housing and then tightening it down with the thumbscrew In order to ensure the safety and efficiency of your expansion system it is recommended that you keep a spare fan on hand LW just in case Protect yourself keep a spare Order your spare fan mportm from Magma PN 40 00024 01 28 Chapter 5 Chassis Maintenance MAGMA Chapter 6 Troubleshooting Locate the Problem If you are having trouble with the MAGMA expansion system
27. es with all E e applicable European Union CE directives Magma will not retest or recertify systems or components that have been reconfigured by customers 50 Appendix C Compliance MAGMA A MAGMA Magma Inc PCIe Expansion Products 9918 Via Pasar San Diego CA 92126 USA Phone 858 530 2511 Fax 858 530 2733 Email support magma com www magmd com Manual P N 09 09906 01 B X1
28. g steps to prevent damage from electrostatic discharge ESD vi When unpacking a static sensitive component from its shipping carton do not remove the component s anti static packaging material until you are ready to install the component in a computer Just before unwrapping the anti static packaging be sure you are at an ESD workstation or are grounded When transporting a sensitive component first place it in an anti static container or packaging Handle all sensitive components at an ESD workstation If possible use anti static floor pads and workbench pads Handle components and boards with care Don t touch the components or contacts on a board Hold a board by its edges or by its metal mounting bracket Preface MAGMA Chapter 1 Introduction General Specifications The MAGMA 4 Slot PCI Express to PCI Express Expansion System is a general purpose bus expansion chassis for the Peripheral Component Interconnect Express PCle local bus The expansion chassis is fully compliant with the PCI Express Local Bus Specification This system consists of a PCI Express host card a 1 meter iPass cables a rack mount enclosure containing a 4 slot PCle backplane a redundant power supply and cooling fans Standard Cable Length 1 meter iPass LL _ LCYLI I I I 956 T p pu Revsion1 2 _ _XTEI 65FSa O Three 15 8 CFM fans One fan in each power supply module 1U Rack mount All Steel Audibl
29. g this action STOP YOU MUST ONLY INSTALL THE PCle HOST CARD INTO A PCI EXPRESS SLOT Only use cards WITH brackets This will ensure that your PCle host card can only be inserted into a PCle slot Although PCI Express cards without brackets may fit into conventional PCI slots you run the risk of damaging the PCI Express host card if you insert it into a PCI slot Please ensure that your host computer has PCI Express slots and install the host card only into a PCI Express slot For more information on using PCle cards please refer to your computer s user manual or system documentation Chapter 2 Hardware Installation 5 MAGMA Install Chassis in Rack Locate a vacant 1U slot in your rack that is within the reach of the one meter cable that came with your EB4 1U Expansion System Install the rails in the rack as shown below Measure the rack from front to back so you can confirm how long the rail must be to fit properly Next assemble the Slide piece with the end bracket as shown and secure with 2 Panhead screws and locking nut Ensure the Phillips screw head is located on the open side of the Slide pieces as shown Tighten finger tight only to allow for minor adjustment during assembly Depending on the depth of your rack you may select either the long or the short end bracket Add Screws to Rack Post Attach 2 Panhead screws into the rack post where you want the chassis mounted Be s
30. ge in the Preface amp WY br ey A Cia WARNING High voltages are present inside the expansion chassis when the units power cord is plugged into an electrical outlet Disconnect the power cord from its source before removing the enclosure cover Turning the system power off at the power on off switch does not remove power to components High voltage is still present CAUTION Before touching anything inside the enclosure move to an ESD station and follow proper ESD procedures Failure to do so may result in electrostatic discharge damaging the computer or its components For more information see Protecting Against Electrostatic Discharge in the Preface Danger STOP If your MAGMA expansion chassis was not purchased directly from Magma Inc you must check to ensure that it doesn t contain any pre installed PCle cards Check the rear side of the chassis to see if any PCle cards are visible in the slots If you see a PCle card you should continue installation using instructions provided by your dealer If no separate instructions are available remove the cover by using instructions in Chapter 4 Install Cards and Drives Then remove the card s as normal If no PCle card is visible then continue with the cable installation Chapter 2 Hardware Installation 3 MAGMA Before you Begin The dual 250W AC power supplies are auto switching This means that it will automatically switch to match
31. ges Chapter 3 Verify Installation 11 MAGMA If everything is OK then the MAGMA expansion system installation is complete You can now proceed to Chapter 4 and install your 3 Party PCle Cards If however the installation was unsuccessful you may not see the PCle to PCle Bridge or it will have a small yellow n in front of it Ej WM Intel R E7520 PCI Express Root Port C0 3599 l PCI standard PCI to PCI bridge Ii PCI standard PCI to PCI bridge Proceed to Chapter 6 for Troubleshooting installation problems Mac OS X When using Mac OS X no additional software or drivers are needed As long as you are using Mac OS X Version 10 4 or newer the operating system should automatically recognize the MAGMA expansion chassis Select About This Mac under the Apple Icon delp Viewer File Edi ew Go Library Window Help About This Mac Software Update Mac OS X Software Dock Location Then click the More Info button gt click on the Devices tab you should see a pci bridge device listed under PCle as shown below 12 Chapter 3 Verify Installation MAGMA Any PCle Cards you install in the expansion chassis will appear behind the pci bridge device PRT magmi i res Malt nern LE IT LI xani nan Card amp Tipe Bui inda tommiria Pe IT li m LLI ATA foe lia eae li CO OU bam 1714 Mac OS 10 4 x If any of these devices are not displayed as shown above you should shut down your system computer first
32. hinged mounting brackets back against the rack post and secure with 2 screws on each side Chapter 2 Hardware Installation 7 MAGMA e Attach Power and Expansion Cables Carefully position the expansion chassis so that the supplied expansion cables will conveniently reach from the host computer to the bottom connector on the back of the chassis CAUTION All cables attached to the expansion chassis must be securely fastened When you hear a click it is properly secured If not securely connected the connectors may cause intermittent or lost connections Connect the power cords to the power in receptacles located at the rear of the enclosure NOTE If at all possible plug all power cords from the expansion chassis and your host computer into a shared power strip preferably one that has surge and noise suppression circuitry built into it 8 Chapter 2 Hardware Installation MAGMA Recheck the Installation Check your installation before powering up the MAGMA expansion chassis for the first time Although the power supply has an over voltage protection device built into it it may not trip in time to fully protect a device that has been improperly connected or whose power cable has been damaged i CAUTION A This product is provided with a power supply that automatically adjusts to input voltages between 100 to 240 Vac A U S and Canadian 125 V power supply cord is provided with this product
33. ice pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment NOTE The assembler of a personal computer system may be required to test the system and or make necessary modifications if a system is found to cause harmful interferences or to be noncompliant with the appropriate standards for its intended use Industry Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num riqu de la classe A est conform la norme NMB 003 du Canada CE The product s described in this manual compli
34. ing the chassis back for cleaning ir ELE LI Finally clean the air filter following the instructions later in this chapter When finished replace the cover and turn on power to the system Chapter 5 Chassis Maintenance 238 MAGMA Hot Swappable PCle Cards New technology allows you to remove your B Party PCle cards for maintenance or replacement without shutting the system down Each of the four PCle slots is controlled by a Hot Button The inside buttons control the top slots and the outside buttons control the bottom slots Simply press the button for the slot you want to power down Hold the button for a minimum of five 5 seconds and release the button The power has now been removed from that slot All other PCle cards remain fully functional Procedure for hot un pluqging a PCI Express plug in card 1 Once system has booted and is stable an applet on the right hand side of the start menu bar should appear depicting a card with a green arrow above it Double click on the applet 2 Adialog should appear with the title Safely Remove Hardware in the dialog will be a list of devices that may be removed from the system Within this list will be the cards currently plugged into the chassis 24 Chapter 5 Chassis Maintenance MAGMA Select a device and click on the Properties button If the device is currently in the Magma chassis the location will show Magma chassis x sl
35. ion of PClScope is available for download at www tssc de You can purchase an inexpensive license from APSoft for use beyond the evaluation period PClScope has proven to be extremely useful when verifying and debugging configurations involving the MAGMA PCle Expansion Systems under any Windows platform PClScope can provide information to you and our Technical Support Group such as PCle Bus Numbering Resource Allocation and other information that may prove useful when debugging expansion chassis or PCle card problems If you are experiencing problems setting up your system you should run PClScope before contacting the Magma Technical Support Group With the MAGMA expansion chassis powered up and connected to your computer load and launch the PClScope application The PClScope Program will be installed on your computer and a window similar to the one shown below will appear The example was taken from a Compaq Armada 7400 Appendix A Bus Hierarchy 41 MAGMA PCIScope C WINDOWS DESKTOP SAMPLE _BPD H File Edit View Descriptions Tools Window Help Bus Oh Information PCI Registers PCI Registers form Eli Multifunctional device Cc f perizso Pc card Cardbus Controller 9 00 00 Compaq DRAA CardBus Br idge m 00 01 Compaq DRA Bus 00h Device OCh Function 00h E Cardbus bridge Texas ln esas mp 104Ch Texas Instruments TI HW EOC 00 Socket 0 Device ID amp C16h PCI1Z50 PC card Cardbus Contro B
36. ions can consist of both PCle to PCle Expansion Systems and PCle to PCle Expansion Systems Whereas Daisy Chain configurations will consist of a PCle to PCle Expansion System followed by one or more PCle to PCle Expansion Systems Only after you have all expansion systems working without any 3 Party PCle cards should you attempt to install any gn Party PCle cards Appendix B Need More Slots 47 MAGMA Need to define WHICH chassis Multiple expansion card has the problem system configuration has problems Check Windows Device Determine which one s JManager or Apple System are missing and Profiler reinstall See Chapters 2 amp 3 and Appendix B Can you see them all Yes Installed using quidance in Chapters 2 amp 3 and Remove everything and Appendix B of User Guide reinstall only 1 Did it work chassis See Chapters with only 17 2 amp 3 Yes Reconnect only the PCle to PCI Expansion System using instructions No in User Guide Reinstall using guidance in Chapters 2 amp 3 Does it work Y a Refer to Appendix B of User Guide for information on Install and test another mixing PCle to PCI and POI expansion system using to PCI Expansion Systems in guidance in Chapters 2 same computer amp 3 and Appendix B Problems with 3 Party cards might only be trackable once you have identified the expansion system containing the problem card Remember it may be necessary to iden
37. ith another card that continues to have power Although the chassis is designed to make Hot Swapping possible extreme caution is always necessary during Hot Swap activities 10 The LED should start flashing again If power should not be applied to this slot immediately press the button again and the LED will stop flashing and remain off otherwise go to step 10 11 After 5 6 seconds the LED will stop flashing and remain on After a brief period the new device will be recognized by the system and it should be added to the list in the Safely Remove Hardware dialog 26 Chapter 5 Chassis Maintenance Hot Swappable Power Supply MAGMA In spite of regular performance of routine maintenance tasks some computer systems can experience hardware failures Fortunately your investment in the EB4 1U provides you with the ability to easily replace the power supply in the event of power supply failure Rerscvebhe Pewer Supply Pull Handle The redundant power supply includes two hot swappable modules that share the power load requirements during normal operations Should one module fail for any reason the power load will be shifted to the other module and sound an audible alarm If a power supply fails an alarm will sound to alert you of the problem Press the square red button adjacent to the power supply to stop the audible alert To replace a failed power supply simply grab the handle press down on the rel
38. l to provide helpful information or to alert you to the potential for hardware damage or personal injury They are Note Important Caution Warning and Danger The following is an example of each type of advisory NOTE Used to amplify or explain a comment related to procedural steps or text IMPORTANT Used to indicate an important piece of information or special tip to help you important CAUTION d Used to indicate and prevent the following procedure or step from causing damage to the equipment WARNING Used to indicate and prevent the following step from causing injury Lul au DANGER or STOP Used to indicate and prevent the following step from causing serious injury or significant data loss Disclaimer We have attempted to identify most situations that may pose a danger warning or caution condition in this manual However Magma Inc does not claim to have covered all situations that might require the use of a Caution Warning or Danger indicator Preface iii MAGMA Safety Instructions Always use caution when servicing any electrical component Before handling the MAGMA PCI Express Expansion chassis read the following instructions and safety guidelines to prevent damage to the product and to ensure your own personal safety Refer to the Advisories section for advisory conventions used in this manual including the distinction between Danger Warning Caution I
39. mportant and Note Always use caution when handling operating the computer Only qualified experienced authorized electronics personnel should access the interior of the computer The power supplies produce high voltages and energy hazards which can cause bodily harm Use extreme caution when installing or removing components Refer to the installation instructions in this manual for precautions and procedures If you have any questions please contact Magma Technical Support WARNING amp High voltages are present inside the expansion chassis when the unit s power cord is plugged into an electrical outlet Disconnect the power cord from its source before removing the system cover Lulu Never modify or remove the radio frequency interference shielding from your workstation or expansion unit To do so may cause your installation to produce emissions that could interfere with other electronic equipment in the area of your system iv Preface MAGMA When Working Inside a Computer Before taking covers off a computer perform the following steps 1 Turn off the computer and any peripheral devices 2 Disconnect the computer and peripherals from their power sources to prevent electric shock or system board damage 3 Disconnect any telephone or telecommunications lines from the computer In addition take note of these safety guidelines when appropriate To help avoid possible damage to systems boards wait five seco
40. nds after turning off the computer before removing a component removing a system board or disconnecting a peripheral device from the computer When you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself Some cables have a connector with locking tabs If you are disconnecting this type of cable press in on the locking tabs before disconnecting the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before connecting a cable make sure both connectors are correctly oriented and aligned CAUTION i Do not attempt to service the system yourself except as explained in cas this manual Follow installation instructions closely Preface V MAGMA Protecting Against Electrostatic Discharge A NY iei j Electrostatic Discharge ESD Warning Electrostatic Discharge ESD is the enemy of semiconductor devices You should always take precautions to eliminate any electrostatic charge from your body and clothing before touching any semiconductor device or card by using an electrostatic wrist strap and or rubber mat Static electricity can harm system boards Perform service at an ESD workstation and follow proper ESD procedures to reduce the risk of damage to components Magma strongly encourages you to follow proper ESD procedures which can include wrist straps and smocks when servicing equipment You can also take the followin
41. ot y Where x identifies the physical chassis and y identifies the slot the device is plugged into After verifying that this is the device to be removed click on the OK button to close the new dialog The properties dialog should close and the original Safely Remove Hardware dialog should remain Click on the Stop button of the dialog A dialog with the title Stop a Hardware device should appear This device is used to confirm that the user wishes to stop this device Click on the OK button of the new dialog After a brief period a pop up will appear telling the user that the device may be removed safely and the device will be removed from the list of the original dialog Press the Attention button that corresponds to the slot where the device is located A green LED will begin to flash opposite the slot If this is not the slot of the device to be removed immediately press the button and the LED will stop flashing and remain on otherwise go to step 8 After 5 6 seconds the LED will stop flashing and turn off completely Chapter 5 Chassis Maintenance 25 MAGMA Remove the card and replace it with a new one if desired at this time then press the button again Adjustable Card Guide Notice that the adjustable card guide helps control and support the card that you have powered off while you remove or replace it This is important because you do NOT want the card being removed to come in contact w
42. ou are experiencing configuration problems 42 Appendix A Bus Hierarchy MAGMA Retuming Merchandise to MAGMA If factory service is required a Service Representative will give you a Return Merchandise Authorization RMA number Put this number and your return address on the shipping label when you return the item s for service MAGMA will return any product that is not accompanied by an RMA number Please note that MAGMA WILL NOT accept COD packages so be sure to return the product freight and duties paid Ship the well packaged product to the address below MAGMA RETURNS DEPT RMA 9918 Via Pasar San Diego CA 92126 USA It is not required though highly recommended that you keep the packaging from the original shipment of your MAGMA product However if you return a product to MAGMA for warranty repair replacement or take advantage of the 30 day money back guarantee you will need to package the product in a manner similar to the manner in which it was received from our plant MAGMA cannot be responsible for any physical damage to the product or component pieces of the product such as the host or expansion interfaces for PCle expansion chassis that are damaged due to inadequate packing Physical damage sustained in such a situation will be repaired at the owner s expense in accordance with Out of Warranty Procedures Please protect your investment a bit more padding in a good box will go a long way to insuring the device is
43. roubleshooting steps to resolve typical p Party PCle card problems PCI Card Doesn t Work Reinstall Drivers s alan S and check card qu function again Device Manager or Apple Profiler confirm problem with PCI Card Check Error Codes Try a different slot Call MAGMA technical support at 858 530 2511 The following additional steps might also help when the above troubleshooting steps fail to resolve your problem 1 Shut down the computer followed by the MAGMA expansion chassis 2 Remove the PCle card displaying a problem 3 Replace the problem card with a simple PCle card such as an Ethernet card that has drivers built into the operating system Using this type of card will avoid any future questions about drivers possibly being installed incorrectly 4 Turn on the MAGMA expansion chassis and then turn on the computer 34 Chapter 6 Troubleshooting MAGMA Windows 3 MAC Next open the Device Manager View by Connection selection Ifthe is gone the problem is with the 3 Party PCle card or the card drivers You should go to the Windows Error Codes section of this chapter to learn how to troubleshoot using error codes l the is still visible the problem may be with the MAGMA expansion system Please contact Magma Technical Support for further guidance and or a replacement product If an error shows on any of the PCle to PCle Bridge Connections call Magma Technical S
44. s file should have a log file extension To create the log file follow these instructions 1 Locate a file called dbgview exe on the MAGMA CDROM 2 Double click on the file dbgview exe 3 While the dbgview screen is open locate and double click on a file called dump exe on the MAGMA CDROM 4 Switch back to the dbgview screen which is now filled with data 5 Save this file and email to support magma com upon request Save Debug iew Output to File Ira x Save in Desktop B3 re E Lc My Computer SE My Network Places History FAQ p ypc speedy magma log E NAME 22805 LOG TE ae Shortcut to Cradle on Handheld H hy Computer gm My Network P File name NAMEDATE Save as C DebugView Data LOG l Cancel E Use the Save as type drop down arrow to select a file type of LOG 40 Appendix A Bus Hierarchy MAGMA PClScope Software Utility PClScope is a powerful tool for Windows users It was designed by a Germany company called APSoft This software utility is a valuable resource to explore examine and debug the PCle subsystem of your computer It was made to fit the requirements of the most demanding users especially engineers programmers and system administrators and to integrate all advanced functions and tools into one product Please visit www tssc de for more information about the capabilities of PClScope and other utilities offered by APSoft An evaluation vers
45. s for the Gateway and the DNS Server in the appropriate fields Finally enter the network name of the EB4 1U in the DHCP Device Name field for use when accessing the chassis when DHCP is enabled If you wish to use DHCP enter 0 0 0 0 in the IP Address field 18 Chapter 4 Install Cards and Drives MAGMA To find the IP address assigned by your DHCP server look in the DHCP server s list of attached devices for the name you assigned to your EB4 1U chassis The default name is Magma EBA 1U When you have finished configuring the network settings you can either configure the SNMP settings as described in the next section change the default user name and password or save the current changes by clicking on the Submit New Settings button at the bottom of the screen Submit Mew Settings Configure SNMP Settings If you are adding your EB4 1U chassis to an existing SNMP network or if you are planning to trap SNMP errors you will need to configure the SNMP settings for use with your SNMP agent The default values for the SNMP settings are shown in the following graphic The EB4 1U chassis monitors two temperature sensors one in the front of the chassis and one in the rear of the chassis three fans and two redundant power supply modules SNMP Settings Plead Connan amm pom We omms xm Hu Lom Sering rap z kan li Frese 1 mep Eg Alea Lehr Fromt Temp Low Alarm Cebu IP Ack Bem Tenga Alm i ela Rem Dep Low
46. s necessary outlet s where the id computer and lote to verify that you have a valid installation of chassis are rese the MAGMA expansion system and that connected you have correctly installed your 3 Party PCle card s and their associated drivers as required If it powers up OK but nothing works check the computer s Device Manager or System Profiler to see if the expansion system has been found If not found try the troubleshooting steps for My Computer Can t Find the PCle Expansion System If the expansion system is visible but has a problem try to resolve the problem See Note above If that fails go to Chapter 7 to see about getting additional help My Computer Hangs During Power Up If your computer hangs while being turned on and you can t even start follow these simple steps to try to fix this problem 1 Shut off the computer first and then the MAGMA expansion system and verify that all cards and cables are installed correctly Reapply power first to the expansion system and then to the computer 2 If it still hangs and you have added one or more PCle cards get ready to do some math Compute the power requirements for each attached card to ensure that you have not exceeded the power capabilities of the expansion system power supply You can verify the capacity of your power supply by checking the label on the power supply It will provide all necessary capacity information If you have exceede
47. t deeply nested PCle bus to determine the maximum number of bridge levels that must be traveled For easier understanding the PCle Local Bus should be viewed as a Resource Toll road that runs from the computer CPU resource home through the Toll Booths the PCle bridges to the Resource Users PCle Cards As in the case of a real Toll Road the more Toll Booths you have to slow down a nanosecond for the longer it will take you your data to get from the PCle Card to the CPU and back again Under most circumstances the effect cannot even be detected However under other conditions it can be important to know about Appendix B Need More Slots 45 MAGMA Daisy Chaining In the daisy chain configuration successive PCle expansion systems are added to the end of the PCle bus hierarchy which adds depth to the PCle Local Bus by increasing the number of PCle Local Bus levels active in the system configuration To EB4 TU 24 E From EB4 TU 3 CEM o To EB4 1U 3 From EB4 1U 2 nal 02 To EB4 1U 2 Di From Host Server A milkan kk Verify your configuration Before you start installing your PCle cards refer to Chapter 4 Install Cards and Drives for more information you should confirm that everything is in proper working order Refer to Chapter 3 Verify Installation for guidance in verifying the proper installation of your Expansion System NOTE Notice that each Daisy Chained
48. t the card slot guard to fit Chapter 4 Install Cards and Drives 15 MAGMA Be sure to install your PCle cards following the PCle card manufacturer s recommendations Some PCle card manufacturers recommend that you install their software driver s prior to installing the hardware If this is the case you should install their driver before you connect and power up the expansion chassis Make sure that all PCle cards are fully seated in their connectors When correctly seated in its connector you will notice a firm resistance when you pull up gently on the card To keep the cards in place secure them in the enclosure with their retaining screws supplied with the MAGMA expansion chassis IMPORTANT The sheer number of PCle cards and device drivers available makes it impossible for Magma to fully test and certify all available PCle cards for use in the MAGMA expansion chassis Our best advice to you in this regard is to insist on full PCle Specification compliance from your card and system vendors Cards and systems should be at least PCle Specification Revision 1 0 compliant or better Compliance in your system motherboard PCle portam cards and console firmware or BIOS is your best assurance that everything will install and operate smoothly Not all PCle cards are as well behaved as they should be Sometimes simply moving a PCle card that is having a problem to a different slot or reordering your cards in their slots will
49. tify the PCle PCI Slot that the Host Interface Card is in before you can properly identify the correct expansion chassis and ultimately the card Obviously this is only an issue if you have multiples of the same type of card installed 48 Appendix B Need More Slots MAGMA Finding the Problem Card Windows If you need help to determine which PCle card or which expansion chassis has the problem you can right click on the card with the n and check the information contained in the Location field PLI standard PCI to PCI bridge Properties Genga Dmver Detaiz Renources 8 PCI standard PCIHo PCI bridge Device type System devicet Marulacturer Standard vystem devices Locahon PCI Slot amp PLI bus 5 device D function D Device talus Thes deco li r l oin propery bec gate V rmdomt canna kud le Gave tequmed forth device i ode Zl j Lips this device enable Look for the Error Code in the box in the center of the Properties Window and then go to the Windows Error Code section for information on how to resolve this issue MAC If you have already reinstalled and reseated everything according to instructions in Chapter 2 and the PCle to PCle Bridge is still not visible in the Apple System Profiler call Magma Technical Support Appendix B Need More Slots 49 MAGMA APPENDIX B Compliance FCC NOTE This equipment has been tested and found to comply with the limits for a Class A digital dev
50. u do not find another device on your network with the same IP address you will receive a Hequest timed out message as shown in the above graphic If the default IP address is not found you can finish connecting the Ethernet Cable to your network and continue Chapter 4 Install Cards and Drives 17 MAGMA If you do not perform this Ping Test and the EB4 1U s default IP address is being used by another device on the network you will not be able to find the EB4 1U to configure your SNMP services In this case you will have to locate the device with this IP address and change or temporarily disable its IP address before you can configure the EB4 1U s SNMP settings An alternative method is to configure the EB4 1U off the network by using a cross over cable and only add the EB4 1U to the network when the IP address conflict has been resolved See the following section on Configure Network Settings Configure Network Settings Once it is safe to add the EB4 1U chassis to the network open your browser and enter the IP address in the URL window and press Enter The following browser window will open up Device Network Settings IP Mode static or dynamic IP Settings IP Address Gateway DNS Server DIICP Device Nank Magma E amp 4 1U To change the IP address enter the new static IP address in the IP Address field Enter the new subnet mask in the Network Mask field Enter the IP addresse
51. upport immediately Next open the Apple System Profiler and if the PCle to PCle Bridge Connections and the 3 Party PCle card s are now correctly visible Support for 3 Party PCle Cards Magma will provide reasonable technical support to with g Party PCle cards However if you have verified a successful installation of the MAGMA PCle Expansion System as defined in Chapter 4 but experience difficulty installing your 3 Party PCle cards the PCle card manufacturer may be able to provide the best support important IMPORTANT The MAGMA PCle Expansion System is designed to function exactly like your desktop computer This means that you should follow the PCle card maker s instructions for installation on a Windows or Mac computer as if the expansion chassis WAS the desktop computer When correctly installed there is no difference to the operating system removable cards or most software Chapter 6 Troubleshooting 35 MAGMA Windows Error Codes If you are having a problem with one of your devices and the Device status box shows a Windows Error Code refer to the following list of error codes for guidance PLI standard PLEI to PCI bridpe Properties Genes al iman Deas Aemme T a PO standad PC 4toPC bridge Dien hyper lewa devices Manu scher Fi kandand sysbern deeper Local PCI Set amp PCI bus 5 dence O hunchen 0 Feo sane hus des ki irap nial m peace bez gee riyen cannot lined ile deron ieguaed
52. ure the Power source is powered i e a power strip module must be turned on Check to make sure both power supplies are set to ON or on the front of the chassis Push Power button on front left side of chassis to power up a You should see two green LED s one on each power supply b You should see a green led next to the lightning bolt picture 8 Chapter 6 Troubleshooting MAGMA PCI Express Expansion Halted On Boot Host Adapter Problem 1 Make sure the Magma Host Card is properly seated in the host computer in a x8 or x4 PCI Express slot 2 Check the DIP switch settings on the Magma Host Card a The DIP switch setting must be x8 if the host card is inserted into a x8 PCI Express slot Dip Switch Dip Switch x4 x8 PCI Express Expansion not seen in Device Manager Expansion Chassis Problem 1 Make sure the iPass cable from the host computer to the chassis is properly installed 2 The bottom connector of the expansion chassis labeled 1 must be connected to the Magma Host Card Chapter 6 Troubleshooting 33 MAGMA 3 You will be able to locate your PCI Express Cards under one of the root ports in your host system It will show up differently depending on the Operating System Intel R E7520 PCI Express Root Port C 3599 Mb PCI standard PCI to PCI bridge Ej IntekR PRO 1000 MT Server Adapter 2 M PCI standard PCI to PCI bridge My PCle Card Doesn t Work Follow these simple t
53. ure you have measured accurately to ensure that everything fits in the rack correctly Leave the screws untightened until after you place the slide rail s fingers between the screws as shown If your rack has holes too large for the screws you can use the Bar Nut to secure your mounting by inserting the Panhead screw through the rack hole and screwing it into the Bar Nut on the reverse side of the rack post as shown NOTE Notice that the holes on the Bar Nut are spaced unevenly to accommodate different racks 6 Chapter 2 Hardware Installation MAGMA Attach Slide Rail to Rack Attach to inside of rack with fingers pointing out and the end bracket to the rear Secure each Slide Mount with 4 screws as shown below Secure the slide rail to the rack with 2 screws to both front and rear posts After you have secured the slide rail fingers to the rack posts tighten the 2 screws used to attach the slide rail to the end bracket Attach Chassis to Slide Rail Use Panhead crema at each and Rack Slide The chassis mounts into the rack from the rear Before you can attempt to insert the chassis s rack slide into the half of the rack slide you just mounted to the rack you must first fold the hinged mounting brackets to a forward position as shown Next insert the chassis into the rack slide and press it forward until the chassis stops When the chassis is completely inserted into the rack fold the
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