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HP ProLiant DL180 Generation 5 Server Maintenance and Service

1. HPE HP HP 40l E http www hp com go selfrepai S HP PSOE CSR HPO 37 2 Illustrated Parts Catalogo Customer self repair 15 Illustrated parts catalog Mechanical components Table 1 Mechanical components spare parts list ltem 1 2 3 4 00 NM O1 Description
2. Y FES ASA THe FSO 4 SSeS HP PSS No etu CSR APSE 4 HP E HPE CSR HPS 5
3. 3 No No HP HPS FSS Illustrated parts catalog 24 HP contact information For the name of the nearest HP authorized reseller e Inthe United States call 1 800 345 1518 e In Canada call 1 800 263 5868 e In other locations refer to the HP website at http www hp com For HP technical support e In North America o Call 1 800 HP INVENT 1 800 474 6836 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored o If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website at http www hp com e Outside North America call the nearest HP Technical Support Phone Center For telephone numbers for worldwide Technical Support Centers refer to the HP website at http www hp com Before you contact HP Be sure to have the following information available before you call HP e Technical support registration number if applicable e Product serial number e Product model name and number e Applicable error messages e Addon boards or hardware e Third party hardware or so
4. Press F1 to get the general help message box Setup Utility menu bar The BIOS Setup Utility provides a menu bar with the menu selections The menu bar choices are described in the topics below Diagnostic tools and setup utilities 83 Main menu Figure 75 Main menu of BIOS Setup Utilit ROM based Setup Utility Advanced Boot secur ity Exit system Duerview ProLiant DL160 65 EOMID 019 ROM Revision 12 07 2007 Processor Intel R eon R CPU speed 2333MHz of 2 Enabled of B Enabled E5345 E 2 336Hz Physical CPUs Logical CPUs system Memory D ZE 512ME NIC MAC Address DO 1C C4 18 30 B7 system Serial Number abcdef1234567690 Asset Tag Boot Features System Time 00 05 19 Mon 701 2007 Use ENTER TAB or ISHIFT TAB1 to select a field Use or to configure system Date Select Screen Select Item Change Field Select Field General Help Save and Exit Exit 402 61 C Copyright 1985 2006 American Megatrends Inc Figure 76 Main menu of the BIOS Setup Utility 0 00 a ROM based Setup Utility security Exit Advanced Boot System Overview ProLiant DL160 65 ROMID 019 ROM Revision 12 07 2007 Processor Intel R XeontR CPU speed Z666MHZ Physical CPUs 1 of 1 Enabled Logical CPUs 4 of 4 Enabled ados E b66Hz system Memory 3126 20400 NIC MAC Address system Serial Number 00 1C C4 18 3C D05 abedef 12345676890 Boot Features System
5. Switching Power Supply To Cable Designator 123 System board 24 pin power Switching Power Supply Switching Power Supply Switching Power Supply Switching Power Supply connector System board 8 pin power connector System board 4 pin power connector Optical disc drive System board Power Supply Management Interface connector J38 J13 SATA 5 SATA 6 J26 The following table provides the system board designators that various cables plug into For more detailed information about system board components see System board components Table 5 Cable connections system board designators Cable To System Board Designator 18 Pin Front Panel Connector SATA 4 Connector SATA 2 Connector SATA 6 Connector SATA 3 Connector SATA 1 Connector SATA 5 Connector Power Supply Management Interface Connector Front USB 2 0 Cable Header 5 pin System Fan 4 Header Internal USB 2 0 Port 5 pin System Fan 3 Connector 8 pin Power Connector 5 pin System Fan 1 Connector 24 pin Power Connector 4 pin Power Connector System board System board System board System board System board System board System board System board System board System board System board System board System board System board System board System board J33 SATA 4 SATA 2 SATA 6 SATA 3 SATA 1 SATA 5 J26 Front USB J35 Internal 1 USB J22 J38 J34 J23 J13 Removal and replacement procedures 33 Table 5
6. This symbol indicates the presence of hazardous energy circuits or electric shock hazards Refer all servicing to qualified personnel WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure Refer all maintenance upgrades and servicing to qualified personnel This symbol indicates the presence of electric shock hazards The area contains no user or field serviceable parts Do not open for any reason WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle This symbol indicates the presence of a hot surface or hot component 11 this surface is contacted the potential for injury exists WARNING To reduce the risk of injury from a hot component allow the surface to cool before touching This symbol indicates that the component exceeds the recommended weight for one individual to handle safely WARNING To reduce the risk of personal injury or damage to the equipment observe local occupational health and safety requirements and guidelines for manual material handling These symbols on power supplies or systems indicate that the equipment is supplied by multiple sources of power WARNING To reduce the risk of in
7. e PCI reset status Power supply unit PSU 750W Redundant power supply Thermal solution Four system fans Table 13 Physical dimensions Item Description System board platform EATX Advanced Technology Extended System board dimension 12 in x 13 in Server dimensions Rack 448W 87 5H 698 7D mm Server weight Basic configuration excludes keyboard and monitor 20 kg Table 14 Environmental specifications ltem Description Temperature Operating 10 to 35 50 to 95 F Non operating 30 to 60 22 to 140 F Storage 30 to 60 22 to 140 F Wet bulb temperature 38 7 101 7 F Relative humidity Operating 10 to 90 non condensing Non operating 5 to 95 Storage 5 to 95 Physical and operating specifications 97 Table 14 Environmental specifications Item Altitude Operating Description O to 3049 meters 0 to 10 000 ft O to 9146 meters 0 to 30 000 ft Non operating Thermal output maximum operating Acoustic emissions Normal configuration 392 W hr LWad 6 7 Bels operating at room temperature LWad 6 7 Bels Idle at room temperature Table 15 Power supply specifications ltem Dimensions H x W x D Description 38 5 mm x 86 4 mm x 190 5 mm 1 0 kg Weight approximate Input requirements Rated input voltage Normal line voltage 90 VAC to 264 VAC 100 VAC to 120 VAC 200 VAC to 240 VAC Line frequency 47 63 Hz 9 10 Arms
8. HEBCHENEE TINA COBRA AEB C EARTS ARBOLITO Li REMARCAR E 2716 1 3 SRULTORRIBASHSRTY EAABRORMAANICSL CS HAR RELTU EE lt CAREER EASFSITSILACSET No Brot HP O MOMGIS RE BCEBACIHVECA MADRE ERAS Dhl HERA PERA FREE E SRA ROABMEDVET 119 07114 SABIA ACERA T6 AMEN TUE Mandatory 52 8 EXE PIRATERIA MRR HP ERA MITA REA RE ERAMALAR Optional AER SAT LARET ATREA DUERME PTE UREA HP AE AA MEAR AEREAS TZ HP By ECHR a LE HN No E RUE HP AFANS HHR RREPA ATMESAREHES HP SKM SAA Ree HMA PRicA E Mandatory S88 EP AITSA ERWE AEREN ARERR HP BIR gt HP HS eSATA As ALAS gt Optional RSA SPR THIEAEANSH SR ET HHS ARS AATTHHEZA gt 38 MRR HP A Ala SERRE TRES eA HEA t ean ERRERA Me No E HR Hp SH REARS BATHE BASES RE H RER NR EMSH gt AFTER A HERA By gt Mandatory HPO 2 Optional PESE
9. Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP p prog per q p potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um
10. Perform the following procedures when POST fails to run displays error messages or emits beep codes If the POST failure is during a routine boot up check the following All external cables and power cables should be firmly plugged in The power outlet to the server should be connected and works correctly The server and monitor are both turned on The bicolour status LED indicator on the front panel must be lit up green The monitor s contrast and brightness settings are correct All internal cables are properly connected and all boards firmly seated The processor is fully seated in its socket on the system board The cooler assembly is properly installed on top of the processor All memory modules are properly installed It you have installed a PCI accessory board verity that the board is firmly seated and any switches or jumpers on the board are properly set Refer to the documentation provided with the accessory board All internal cabling and connections are in their proper order If you have changed any switches on the system board verity that each is properly set Diagnostic tools and setup utilities 95 Physical and operating specifications This chapter provides physical and operating specifications for the HP ProLiant DL180 55 server Specifications include System unit Table 12 Hardware specifications ltem Processor socket Processor support Chipset Hardware monitoring device Gigabit Eth
11. s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pi ces seules Votre garantie limit e HP peut inclure un service de garantie pi ces seules Dans ce cas les pi ces de rechange fournies par HP ne sont pas factur es Dans le cadre de ce service la r paration des pi ces CSR par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Customer self repair 6 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir diret
12. 10 T 15 screwdrivers e Flat blade screwdriver The following references and software tools may also be used e HP ProLiant DL180 G 5 Server Support CD e IPMI Event Log e Diagnostics Software Hardware configuration information Electrostatic discharge information An electrostatic discharge ESD can damage static sensitive devices or microcircuit Proper packaging and grounding techniques are necessary precautions to prevent damage To prevent electrostatic damage observe the following precautions e Transport products in static safe containers such as conductive tubes bags or boxes e Keep electrostatic sensitive parts in their containers until they arrive at static free stations e Cover workstations with approved static dissipating material Use a wrist strap connected to the work surface and properly grounded earthed tools and equipment e Keep work area free of nonconductive materials such as ordinary plastic assembly aids and foam packing Removal and replacement procedures 26 e Make sure that you are always properly grounded earthed when touching a static sensitive component or assembly Avoid touching pins leads or circuitry e Always place drives with the Printed Circuit Board PCB assembly side down e Use conductive field service tools Pre installation procedure Perform the steps below before you open the server or before you remove or replace any component A WARNING Failure to properly turn
13. LED indicator Status Description 1 Drive activity LED indicator Forced off override drive e The drive is not a member of any activity output RAID volumes or the drive is configured but is in a replacement or failed state for at least one volume that it is a member of or the drive is a spare drive that is inactive or has been activated but has not been rebuilt e The drive is not rebuilding e The drive is not a member of a volume undergoing capacity expansion or RAID migration Solid green e The drive is a member of a RAID volume e The drive is not an inactive spare drive e The drive is not in a replacement or failed state for any volumes that it is a member of e The drive is not currently performing any I O activity Connectors switches and LEDs 78 Table 8 Hard drive activity LED indicator status Item LED indicator Drive Online Error LED indicator Status Flashing green during a drive activity if command is outstanding continually the indicator is forced to flash at 4 Hz 50 duty cycle instead of solid off Flashing green 1 Hz 50 duty cycle override drive activity output Of Solid blue Solid amber Flashing amber 1 Hz 50 duty cycle Flashing amber blue 1 Hz 50 duty cycle Description The drive is currently performing an I O activity The drive is a member of a RAID volume The drive is not in a replacement or failed state for any volumes that it is a member
14. Lane 4 Lane Cable SATA ODD Memory module 512 MB PC2 5300 DDR2 RoHS 1 GB PC2 5300 DDR2 RoHS 2 GB PC2 5300 256Mx4 Dual Rank 2 GB PC2 5300 FB SR Low Power 4 GB PC2 5300 256mx4 Dual Rank 4 GB PC2 5300 256Mx4 Low Power RoHS Spare Part Number 454350 001 454349 001 454366 001 454352 001 389952 001 452334 001 416355 001 416356 001 416357 001 430451 001 432670 001 487945 001 Customer Self Repair Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Illustrated parts catalog 20 Table 2 System components spare paris list 8 HDD server Item 8 10 12 13 14 15 Description Processors LGA771 Xeon 5200 5400 Series 2 0GHz 1333 MHz 2 66GHz 1333 MHz 2 5GHz 1066 MHz Processor heat sink System board 750 W power supply Power backplane assembly IPMI Card Low profile PCle riser card FH FL PCle riser card Spare Part Number 457876 001 457877 001 46049 1 001 454363 001 461511 001 454353 001 454355 001 457885 001 464598 001 45436 1 001 Customer Self Repair Optional Optional Optional Optional Optional Optional Mandatory Mandatory Mandatory Mandatory Mandatory System components of 12 HDD server Table 3 System components spare parts list 12 HDD server Item Description System Fan Spare Part Number 454350 001 Customer
15. den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la 11 n palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening Illustrated parts catalog 23 Optional Optioneel Onderdelen waarvoor reparatie door de kla
16. do tipo de servico de garantia destinado ao produto OBSERVA O Algumas pe as da HP nao s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas est o identificadas com a marca No N o no cat logo de pecas ilustrado Conforme a disponibilidade e o local geogr fico as pecas CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a peca CSR de reposic o se a peca com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a peca com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A peca com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pecas de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devoluc o da peca e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servicos local Para o programa norte americano visite
17. dummy spare part number 16 hardware configuration hard drives 38 memory 53 optical media drive 35 PCI expansion cards 55 power supply unit 65 processor 48 references 26 system battery 62 system fan 66 top cover 29 hardware configuration tools 26 hardware specifications chipset 96 default media storage 96 hardware monitoring device 96 I O ports 96 I O subsystem 96 LAN controller 96 Index 99 memory 96 optional storage 96 power supply unit 97 processor socket 96 processor support 96 status LED indicators 97 thermal solution 97 hazardous conditions See symbols on equipment hazardous energy circuits symbol 28 heat sink installing 52 removing 49 hot surface symbol 28 warning 27 HP authorized reseller 25 contact information 25 technical support 25 technical support requirements 25 HP LO100c Remote Management Card spare part number 21 22 l illustrated parts catalog 16 improper airflow caution 27 L LAN controller 96 LED indicators Hard drive activity 78 LAN 80 optical drive activity 75 Power system health 77 M mechanical components 16 memory controller 96 memory modules guidelines for installation 53 installing 54 removing 54 spare part number 20 22 N NMI button 74 O onboard controllers LAN 96 memory controller 96 storage controller 96 optical carrier installing 36 optical drive activity indicator 75 removing 37 P PCI c
18. lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Servizio di garanzia per i soli componenti La garanzia limitata HP pu includere un servizio di garanzia per i soli componenti Nei termini di garanzia del servizio per i soli componenti HP fornir gratuitamente le parti di ricambio Per il servizio di garanzia per i soli componenti obbligatoria la formula CSR che prevede la riparazione da parte del cliente Se il cliente invece richiede la sostituzione ad HP dovr sostenere le spese di spedizione e di manodopera per il servizio Customer self repair 7 Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile
19. max 100V Rated input current BTU rating Power supply output power Rated steady state power N A 750W 1 1 Redundant Maximum peak power Temperature range Operating Shipping N A 5C to 50C 40C to 85C Relative humidity Operating Non operating 5 to 95 relative humidity non condensing 5 to 95 relative humidity non condensing Physical and operating specifications 98 Index A AC power power down procedures 29 air baffle installing 52 removing 48 B backplane 42 installing 45 removing 44 spare part number 20 22 battery replacement warnings 63 bezel blank removing 35 BIOS Setup Utility accessing 81 additional navigation keys 82 menu bar 81 BIOS software overview 81 C cable connections 33 cable designators 33 cable management 31 clear CMOS button 74 CSR customer self repair 5 customer self repair CSR 5 D diagnostic tools and setup utilities BIOS Setup Utility 81 BIOS software 81 BIOS update 91 clear CMOS 92 POST 92 drive bay configuration 34 drives backplane 42 cable connections 33 cable management 31 drive bay configuration 34 hard drives 38 optical media drive 35 E electric shock symbol 28 warning 27 exploded view mechanical components 16 system components 20 21 F front panel components 69 H hard drive installing 40 removing 41 hard drive cage spare part number 16 hard drive
20. o site da HP http www hp com go selfrepair Servico de garantia apenas para pecas A garantia limitada da HP pode incluir um servico de garantia apenas para pecas Segundo os termos do servico de garantia apenas para pe as a HP fornece as pecas de reposi o sem cobrar nenhuma taxa No caso desse servico a substitui o de pecas CSR obrigat ria Se desejar que a HP substitua essas pecas sero cobradas as despesas de transporte e m o de obra do servico Customer self repair 11 MEA OSEA EA ERA RL ARROZALES VRAE ERT 6H DIE HART SAOR AO CSR Mni DUET BORIS CRA m EATARRA TE 6 CHP HPHHIRHPIER ERSFICEI ABLE thea HI TOMR ERR SERIAL SERICR LTUEES ET CREA ICI 00236 Y nd ET DA EEBOCRENDADE MG SRBmMIIOWTC HLEBBHRAHPICRMRERMEN SAIL TO ERHET SRBREKUAF RMB SRICRENET fE REECRBHEMIER COS Am COMMtLMERCREATCT Saami DUT CLES SRAHPIRK AEREA NARA RU EFORCE Eh RAE CA ABOR AA ICG TIE ARRA RILTUYcfe lt IERIE ERER T Eht T HPReO MOMmIS HEBCRBERTIDO A RMORMe Ming 27201214 HEHH EHR PRBS k SERRE UE PAIDOS TIE SARRIAS e CHER CHS SAM SNTUET aida ee OA Rei MICA OTI CORA REA ICAC EJALET KE GIE ES TI A ANS ESTA ODE ERA ESA RF RADET EE HOBBSABOIBEL THEM M NENTF FAAALET CARO CSREB ia SISA MII AAA AHF SPEMHASMEIOMRRENTHET MUA HPISE 23 OP SMNHOBAlL HEMRA G RIISSREALA t HP RE LT CELA MPAA AR 23 OB EUO RORA AERA E E LILANT lt REN MA AA LIA HPA Same FAGARSNET R EB
21. of BIOS settings occurs when the battery is removed You must reconfigure BIOS settings whenever you replace the battery NOTE If the server no longer automatically displays the correct date and time you may need to replace the system battery Under normal usage battery lite is five to ten years To replace the system battery 1 To release the battery from its holder squeeze the metal clamp that extends above one edge of the battery When the battery pops up lift it out 2 To insert the new battery slide one edge of the replacement battery under the holder s lip with the positive side up Push the other edge down until the clamp snaps over the other edge of the battery Removal and replacement procedures 63 Figure 55 Replacing the battery System board removal and replacement procedure To remove the system board 1 Remove the top cover 2 Loose the nine screws that secure the system board to the chassis 3 Slide the system board back up and out of the chassis Remove the system board from the chassis Figure 56 Removing the system board To replace the system board 1 Align the system board I O connectors to their openings and slide the system into place The nine screw holes on the chassis should align with the system board 2 Fasten the nine screws on the system board to secure the system board to the chassis Removal and replacement procedures 64 Fiqure 57 Installina the system board Power suppl
22. on the rear panel of the server If the problem persists replace the keyboard or contact your HP Customer Support provider Diagnostic tools and setup utilities 93 Table 11 POST error messages Error Code Error Message Description Corrective Action 012 CMOS Date Time not Set The CMOS Date and or Time are invalid This error can be resolved by readjusting the system time in the Setup Utility 019 PS2 mouse not found Mouse not working Verify the mouse cable is securely connected to the mouse port not the keyboard port on the rear panel of the server If the problem persists replace the mouse or contact your HP Customer Support provider 048 Password check failed Password is incorrect after retried a few times Users might need to reset the password OAC Keyboard Interface Error Keyboard controller failed test This may indicate a problem with system hardware 04D Primary Master Hard Disk Error The IDE ATAPI device configured as Primary Master could not be properly initialized by the BIOS This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI devices in POST 04E Primary Slave Hard Disk Error The IDE ATAPI device configured as Primary Slave could not be properly initialized by the BIOS This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI devices in POST 04F Secondary Master Hard Disk Error The IDE ATAPI device configured as Seco
23. part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair Parts only warranty service Your HP Limited Warranty may include a parts only warranty service Under the terms of parts only warranty service HP will provide replacement parts free of charge For parts only warranty service CSR part replacement is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Customer self repair 5 R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR e Obl
24. werden in zwei Kategorien unterteilt e Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet e Optional 10116 f r die das Customer Self Repair Verfahren optional ist Diese 16116 sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines
25. 7 Removina the hard drive blank IMPORTANT Do not discard the hard drive blank If the drive is removed in the future you must reinstall the hard drive blank to maintain proper system airflow 2 Install a hard drive a Push the hard drive assembly into the drive bay until it stops b Press the HDD carrier latch inward until it clicks Fiqure 18 Installina the hard drive assembl To remove a hard drive 1 Press the hard disk carrier button to release the ejector lever 2 Use the HDD carrier latch to pull the drive out of the cage Make sure to support the drive when pulling it out of the cage 3 Pull the hard drive assembly out of the drive bay Removal and replacement procedures 41 Figure 19 Removing the hard drive SAS SATA HDD backplane Figure 20 Backplane connectors of server with 8 HDD component side ACI ltem Description 1 Hard drive connectors 2 Thumbscrew holes 3 LED indicators Removal and replacement procedures 42 Figure 21 Backplane connectors of server with 12 HDD component side Item Description 1 Hard drive connectors 2 Screw holes 3 LED indicators Figure 22 Backplane connectors of server with 8 HDD solder side Item Description 1 Cable connectors 2 10 pin power connector Removal and replacement procedures 43 Figure 23 Backplane connectors of server with 12 HDD solder side Item Description 1 10 pin power connector 2 SAS controller IC 3 LED signal
26. 9 rear panel 71 system unit specitications 96 T thermal solution 97 top cover reinstalling 30 removing 29 spare part number 16 top middle cover 30 reinstalling 31 spare part number 16 W warnings battery replacement 63 PSU replacement 65 warranty 5 Index 101
27. C EOMICIS ES EUHMR R AE AL GAT SERESHPES RH RELET aR mOATREO ER HPFY EAI BOAR EAN NDS ER COP EZ TIE ARA RABO Rand Ban OA RE XIE 6014 CRB amp SERIE KY EARL TUI T CERDAS SEA MIS DUT ELLES EHRMHPILRUER ER NORRIS TOBY CAICARA UA RR LSERORBEGUET Customer self repair 12 E A BTE HP moe Hit S EP AITHE CSR BB DUR RIT MIS RTE AN SHARIA TOR EE X AIR matt MRE HP HP ARS RARE AEA ER L TEA CSR SEMA EE HPA RARA iT SR A MX CSR AE EA ERE ADA STH WRI HP Bea Mn HET R EMATER AA SADLER ES ATARI REMAEHEARABTHERHA Fit R E EX HP AG SK MARA A mots ER REARS EH HP FT RENTE AMAN E MiA iE RE HP AIHH RREPA ATMESPREHNSS HP EAS AA HIRR DURE AR PICA A CSR RSET ALERE MATE HIRnNA iFa ALFAMECEN s FAMA PEKRE DRESS GARE HP RAR AO RRRA Rint Big ARB HP ZEMER CSR FAR Pig Se Yas SRB ARABS LE HP SRE KIA RARE AE HP PAR MME EPIRA CEE 5 CLER RERE HP ARPA RIAD ABR THEA Rear HAA Ice NRK AARLAR BRIAR HP APRESS KART SRAA SABIT HP RIMAGE 0 FEES REA BR HP APRIRE 5AA EARR AAKA tA FS HP ah http www hp com go selfrepair EBRIAS 169 HP BPRRIZARS A RR NHRA MPAA REARS RRAILE HP 452 Heth BIR RIADA DERE SKIT CSR AFER MRK HP EIRE MST BAS VARA AIR Customer self repair 13 SPB TMZ HP EGRET EFS TER AIRES CSR ABELL MERSIN 118 GS RELI SHE EA ROBE gt LOTERIA HP E HP PRES MERCH PEDALES TERI DUREE CSR E PERSER gt RI HP AGERE gt CSR PHARE R
28. Cable connections system board designators Cable To System Board Designator 5 pin System Fan 2 Header System board J40 Drive bay configuration The server supports 9 to 12 drive bays 8 drive bays for 3 5 inch hard disk drives and 1 drive bay for optical disc drive or 12 drive bays for 3 5 inch hard disk drives Figure 6 System Drive Bays 8 HDD model Item Description Optical media device bay 2 3 5 inch hard disk drive bays eight The HDD bays support both non hot plug and hot plug SATA drives as well as hot plug SAS drives Removal and replacement procedures 34 Fiqure 7 System Drive Bays 12 HDD model HI AN I 7 i H n a E A e 1 e A fe 1 SE the HE 4 a 24 5 LL i ee DEE A E 159 159 10009 E Optical media device bay The optical media device bay of servers with 8 HDD supports the installation of a 12 7mm DVD CD R RW ROM optical drive and for the servers with 12 HDD the optical drive is optional so the following process is for servers with 8 HDD To remove the optical drive carrier Remove the top cover Remove the top middle cover 1 2 3 Remove the screw that secures the optical drive carrier to the chassis 4 Push the carrier toward the front of the unit 5 Pull the carrier out of the chassis Ps A eee em To remove the bezel blank from the optical drive carrier Removal and rep
29. Date Time not set Table 11 lists the most common POST error messages with corresponding troubleshooting recommendation HP recommends that you correct the error even if the server appears to boot successfully Table 11 POST error messages Error Code Error Message Description Corrective Action 000 Timer Error Indicates an error while programming the count register of channel 2 of the 8254 timer This may indicate a problem with system hardware Requires repair of the system board 003 CMOS Battery Low CMOS Battery is low This message usually indicates that the CMOS battery needs to be replaced It could also appear when the users intentionally discharge the CMOS battery 004 CMOS setting Wrong CMOS settings are invalid This error can be resolved by using F9 to load optimal default in the Setup Utility 005 CMOS checksum bad and boot in a CMOS contents failed the safe configuration please reboot Checksum check Indicates that the again for optimal default settings CMOS data has been changed by a program other than the BIOS or that the CMOS is not retaining its data due to malfunction This error can be resolved by using F9 to load optimal default in the Setup Utility 008 Unlock keyboard PS2 keyboard is locked Users need to unlock the keyboard to continue the BIOS POST 009 PS2 Keyboard not found Keyboard not working Verify that the keyboard cable is securely connected to the keyboard port not the mouse port
30. Device Configuration Configure the serial port settings of the server IPMI Configuration Configure the Intelligent Platform Management Interface IPMI settings Console Redirection Configuration options for Console redirection USB Configuration Configure the USB settings of the server Virtual Floppy Option Enabled or Disabled Virtual Floppy function KB MS OS IRQ Option Disabled or Enabled KB MS OS IRQ function MCH Channel Mode Option Channel Sequencing Channel Interleave or Single Channel Diagnostic tools and setup utilities 86 Figure 78 IPMI submenu of the BIOS Setup Utility Advanced IPMI Specification Version BMC Firmware Version BMC Firmware Date SDK Firmware ID Existing Event Log number Remaining Event Log number Event Log Control BIOS POST Errors BIOS POST Watchdog OS boot Watchdog Timer for loading US min Time out action serial port assignment serial Port Switching DCD Snooping serial Port Connection Mode Date Format to show serial port assignment serial Port Switching DCD Snooping serial Port Connection Mode Date Format to show Date Separator H System Event Log Clear BAC System Event Log ROM based Setup Utility 2 0 1 02 Dec 14 007 DL18065 SDRRO016 12 311 Enabled Enabled Disabled 10 Minutes No ction System Disabled Disabled Direct MM DD YYYY System Disabled Disabled Direct IMM DD YYYY 71 Enabling th
31. HP EEUU AIM ee A BS HRE Optional ASA ERE TREATED BES ARS AB THHESA TE WRABER HP BB O NS E AE e E US No E HE HP RA TRENT ARAERIRE gt HP ERROR gt S SHHSTAS ES RTE IAS Mandatory PGA 2 Optional BM 3 No No HP PSS Illustrated parts catalog 19 System components of 8 HDD server Table 2 System components spare paris list 8 HDD server Item 1 2 Description System fan Backplane Eight bays SAS SATA Hard Drive Cable assembly USB Internal Cable SAS SATA 4 by one 4 Lane Octopus Cable Cable SAS SATA 4
32. HP ProLiant DLI80 Generation 5 Server Maintenance and Service Guide Part number 458196 004 Fourth edition November 2009 Legal notices Copyright 2009 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Intel Xeon and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Contents AA A nn 5 o PP nn a nner 5 ara ots amas a EO OAA se TENE 16 Mechanical CONDON NS nmin es ema oa andado 16 System components of 8 HDD SN ee nana 20 System components of 12 HDD server sisi serres 21 HP contaci Ma ON wos oo oia 25 A eo An 25 Removal and replacement procedures sise 26 Hardware COMICS OI ee a 26 Hardware configuration NOA Ossa dido 26 Electrostatic discharge information en ii ie 26 als A nner ns 27 Peostinstalletion INSILUCTIONS a 221csnccsscese re secateanastcuks antecetanoastanesontseatansaaseese aaiae idia iiaiai 27 alo ue a Se a D den nada din a se die tendons 27 lo StS CUS MS fl see Rd RD a de DO Re a ea D bone 28 Pewering CO WW INe SOI Vel nnn nnn aan 29 SIS CONS a ne A 29 TR A A E E E O 29 101 WM
33. IN EPM ODER gt ARETE HP EREL HP He Bea EQU ATHLE FH SSA eh ALAS MM EPIA OEA gt EURE RES ETHER 8 A PER HP BEIM ARTA te EES RET NIE RATER EIRE ME MEE HP RA RSE BAAS ARE gt HP BM EAS E E E RA RP AN RAT Ns E TAT H A VE SORIA gt RIMS HER ADR gt HP CSR HRPE EENE HEEN gt SEAS HAG HP ATEO BMA G R E 5 MIER gt HIRO El HP gt RRM EARE X rh RADHA OBESA gt AR ARR gt HP TIGER ENTE SNA ATHEIST gt HP SRA DBA ERE PERA 20 HP 869 SAATIS DEMAS SAAR EMAL HAZ ae HP 8 uh http www hp com go selfrepair lt SIRS AYR AR TS 569 HP ARRE A REL SBS HARA ARS EERE REAM IA F gt HP HB He tt TARDAR CSR SABRE REA MARR HP ERE DA HP HA Z UN DEAR IS AT RIM ARS SH ALAS o Customer self repair 14 I HP 258 CSR FSS CSR
34. Jumpers boot block board ID and chassis ID The boot block JP4 jumper board ID JP5 JP6 and chassis ID JP7 JP8 jumpers Table describes the jumper settings Table 6 System configuration switch settings Jumper Status JPA Open default Short JP5 JP6 Open Short default Connectors switches and LEDs 73 Table 6 System configuration switch settings Jumper Status JP7 JP8 Open Short default System switches NMI button SW1 If the system crashes or stops operating you can momentary press the NMI button SW1 to manually force the server to issue a Non Maskable Interrupt NMI This will perform a memory dump writing the contents in the server s CPU registers and system memory to a network server or to diskettes This memory dump can later be analyzed to determine the cause of the problem By default the NMI switch is always disabled Fi ure 68 NMI Button NOTE Use of the NMI button is not supported in all NOS As of the present NMI implementation is not available for systems running on Solaris and Linux operating systems Clear CMOS button SW5 The system board has a system configuration CMOS button SW5 To clear system configuration remove AC power and press the CMOS button for seconds Connectors switches and LEDs 74 LED indicators This section contains illustrations and descriptions of internal and external status LED indicators located on the e Front panel e Rear pa
35. MERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Athankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezeltde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informa
36. Parts for which customer self repair is optional These parts are also designed for p p p p g customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Illustrated parts catalog 22 Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr
37. Self Repair Mandatory Illustrated parts catalog 21 Table 3 System components spare paris list 12 HDD server Item 2 3 4 5 7 8 9 10 11 12 13 Description Backplane 12 bays SAS SATA Hard Drive Cable Assembly USB Internal Cable SAS SATA 4 Lane 4 Lane Memory module 512 MB PC2 5300 DDR2 RoHS 1 GB PC2 5300 DDR2 RoHS 2 GB PC2 5300 256Mx4 Dual Rank 2 GB PC2 5300 FB SR Low Power 4 GB PC2 5300 256mx4 Dual Rank 4 GB PC2 5300 256Mx4 Low Power RoHS Processors LGA771 Xeon 5200 5400 Series 2 0GHz 1333 MHz 2 66GHz 1333 MHz 2 5GHz 1066 MHz Processor Heat Sink System board 750 W power supply Power backplane assembly IPMI Card Low profile PCle riser card FH FL PCle riser card Spare Part Number 460001 001 454366 001 389952 001 416355 001 416356 001 416357 001 430451 001 432670 001 487945 001 457876 001 457877 001 460491 001 454363 001 461511 001 454353 001 454355 001 457885 001 464598 001 454361 001 Customer Self Repair Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Optional Optional Optional Optional Optional Optional Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional
38. Time system Date 15 18 09 Tue 0170272007 Enter Asset Tag Number E Select Screen 11 Select Item F1 General Help FI0 Save and Exit ESC Exit 002 61 C Copyright 1985 2006 American Megatrends Inc Diagnostic tools and setup utilities 84 Use this menu to set the system time and date and configure the following items View BIOS build date and version View CPU type CPU speed CPU physical count information View System memory size View System serial number View MAC address for the embedded NIC Set Server Asset Tag Set system time and date Set boot features Enable or Disable Quick Boot Enable or Disable Bootup Num Lock Enable or Disable Wake On Enable or Disable Wake On Ring Set restore on AC power loss options such as last state power off and power on If BIOS displays an error message set POST F1 Prompt for selections such as delayed enabled or disabled Advanced menu of the BIOS Setup Utility 1 ROM based Setup Utility Security Exit ne ee ee k La irat on 7 ater leave 2 v02 61 C Copyright 1985 2006 American Megatrends Inc Ap Incorrect settings may cause the server to malfunction To correct the settings press F9 key to restore the default settings CPU Configuration Configure and view the current CPU configuration and settings Harddisk Configuration Select options for the Harddisk Configuration Settings Diagnostic tools and setup utilities 85 I O
39. Top cover Rail kit Hard drive cage for 8 HDD model Hardware Plastics Kit a Hard drive dummy fixed b Hard drive dummy removable c Power supply blank d Optical drive blank Hard drive cage for 12 HDD model Top middle cover Power supply cage Air baffle Spare part number 454347 001 461513 001 454365 001 454348 001 460289 00 1 454347 001 454354 001 505634 001 Customer self repair Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Illustrated parts catalog 16 Table 1 Mechanical components spare parts list Item Description Spare part number Customer self repair 9 PCI cage 454357 001 Mandatory Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for p p p p g customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelle
40. V COS ner tt 30 DI oca 31 Cable Monde Me RS ne ee nt D ou 31 Sl SRE ema est E E 33 Dive bay configuration icono E tinc 34 Optical media device DO ed D ei en 35 FCM A A E 38 A AA ROD DAR AMA 42 System DOG Tonn uO eee a tna iri a 48 Processor EEE E 48 Memo estos 53 El A 55 SPP PPP e oo A 62 System board removal and replacement proc dure ns 64 POWER SCOR 1 65 SIS PO a E 5 A 66 Connectors switches and LEDs 69 Conneclors and componen serena ar A A E A A A E E 69 Fon panel compone aeae a E ee 69 Rear pane OO e E o o O o A 71 System board Mes 72 Jumpers boot block board ID and chassis le 73 Sl nm D a TTS 74 A O EA 75 on pan HE WGN COONS tete pita 75 Rear pane ED Macast 80 Diggnoshe tools and setup INES cinema 81 Contents 3 BIOS software 8 JAP a A oo E A E N 81 Accessing 1116 BIOS Selop a E a eee 81 Navigating through the Setup Utility ccc ns 82 Setup Unih mMenu A Ii Ue N 83 SC E ea 91 An PA 92 Power on Self Test POST ens 92 PO Tenor MOCOS erecta 92 POST errors message definition iii 93 ONE o rosna ten Dents one a ne it 95 Physical and operaling ipecihiedthion semence een 96 A o O E E o II 96 A PERE RE ER AA ONELA estes vet D eee srt ements ea a een ce ve ee is 99 Contents 4 Customer self repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during th
41. a parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Illustrated parts catalog 17 No Kein Einige 16116 sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos component
42. age installing 61 removing 56 spare part number 17 PCI card installing 60 PCI devices PCI slots 55 PCI expansion cards PCI slots 55 PCI riser card expansion slots 55 PCle PCI X board installing 59 PCle riser card installing 58 removing 57 physical dimensions server 97 system board 97 power supply replacing 66 spare part number 21 22 power supply cage spare part number 16 Power system health LED indicator 77 Power On Self Test POST error indicators 92 POST related troubleshooting 95 recoverable POST errors 93 processor applying thermal grease 50 installing 50 removing 50 spare part number 21 22 Index 100 processor heat sink spare part number 21 22 processor socket specification 96 PSU removing 65 replacement warnings 65 type 97 R rail kit spare part number 16 rear panel components 71 riser card XII spare part number 21 22 riser card XIV spare part number 21 22 S server dimensions rack 97 server warnings and cautions 27 slot cover removing 59 specifications physical and operating 96 status LEDs 75 storage controller 96 switching power supply 33 symbols on equipment 28 system battery replacing 63 system board dimensions 97 platform 97 replacing 64 spare part number 21 22 system covers top cover 29 system fan removing 67 replacing 68 spare part number 20 21 system LEDs See status LEDs system structure front panel 6
43. alizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geo
44. ard System fan 2 J40 on the system board System fan 3 322 on the system board System fan 4 J35 on the system board System fans 1 to 3 are for the memory modules and processors while system fan 4 is for the PCI slots and system chipsets A new system fan can be installed to allow the server to operate properly in case a default system fan becomes defective To remove the system fan 1 2 3 4 Disconnect the fan cable from its corresponding board connector Release the fan cable from the cable clip securing it to the chassis partition wall Squeeze the release tab on the system fan to release it from the chassis Lift the system fan away from the chassis Removal and replacement procedures 67 Secure the cable using the cable clip located on the chassis partition wall Insert the system fan into the fan bracket Connect the fan cable to its corresponding board connector Squeeze the release tab 40 i a NAT NAS Fiqure 62 Removing the system fan Fiqure 63 Installing the system fan To replace the system fan A ALA ANA KS 1 2 3 4 Removal and replacement procedures 68 Connectors switches and LEDs This chapter contains illustrations and tables identifying and describing the connectors switches buttons and LED indicators located on the front panel rear panel system board and hard drives of the HP ProLiant DL180 55 server Connectors and components Front
45. boot option The default value is enabled USB boot precedence Use this screen to configure the USB device boot priority option The default value is enabled Diagnostic tools and setup utilities 88 Security menu Figure 80 Security menu of the BIOS Setup Utility 1 Main Advanced Boot security settings Not Installed Not Installed Admin Passuord Power on Password Change Power on Password Enter New Password v2 61 C Copyright 1905 2006 American Figure 81 Security menu of the BIOS Setup Utility 2 ROM based Setup Utility Main Advanced Boot j security Settings Not Installed Not Installed Admin Passuord Power on Password Change Power on Password Enter New Password Install or Change the password select Screen Tl Select Item Enter Change F1 General Help F19 Save and Exit ESC Exit Megatrends Inc Install or Change the password Select Screen 11 Select Item Enter Change F1 General Help Fi Save and Exit ESC Exit vO2 61 C Copyright 1985 2006 American Megatrends Inc Diagnostic tools and setup utilities 89 Security menu of the BIOS Setup Utility 3 sus Lasa na Une Main Advanced Boot Change Admin Passuord Change Power on Password Confirm New Password Hel p 1 Coe A Li 1 vO2 61 C Cop yr ight 1985 200 American Megatrends Inc Use this menu to configure the following items Administrator Password Display if an administrator
46. cable connect to BPD 4 SAS connector 5 Cable connectors A WARNING Ensure that the system is powered off and all power sources have been disconnected from the server Voltages are present at various locations within the server whenever an AC power source is connected This voltage is present even when the main power switch is in the off position To remove the backplane 1 Remove all drives out of the drive bays Refer to the Hard drives sections in this chapter for detailed procedures Removal and replacement procedures 44 2 Remove the top cover Remove the top middle cover Remove the backplane a Remove all cables including optical drive cables b Remove the two screws that secure the backplane to the hard drive cage c Pull the backplane up and out to release it from the hard drive cage Figure 25 Removing the backplane To install the backplane 1 Orient the backplane so that the three notches on the board align with the three hooks on the drive cage and press the board down until it clicks into place 2 Secure the backplane with two screws Removal and replacement procedures 45 Fiqure 26 Installina the backplane 3 Install all cables including optical drive cables Removal and replacement procedures 46 1 Remove cables attached to the system board from both 51065 of the cage Figure 27 Loosen the screws on both side of the front drive cage Figure 28 3 Pull out the front drive ca
47. e diagnosis period HP or HP service providers or service partners identities that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair lf however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisty the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specities in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective
48. e slot PCle slot 1 2 3 Supports X4 PCle Riser Cards 3 PCle slot PCle slot 4 5 Supports X8 PCle Riser Cards PCI riser card expansion slots The two PCI Express riser cards attached to the PCI cage convert the functionality of the system board expansion slots to the slots positioned at a 90 angle from the system board NOTE Users have the option to replace the Dual Slot PCI Express riser cards in Slot 5 with a PCI X model using the PCI X riser card option kit This will allow support for PCI X devices Removal and replacement procedures 55 Fiqure 41 PCle riser card slots location e Dual Slot PCle riser card x4 link with x8 slot Figure 42 PCle riser card connectors location e PCle riser card x8 link with x8 slot PCI cage To remove the PCI cage 1 Loosen the two captive screws that secure the PCI cage to the chassis 2 Lift the PCI cage away from the chassis Removal and replacement procedures 56 Figure 43 Removina the PCI cage To remove the PCle riser card 1 Remove the two screws securing the riser card to the PCI cage 2 Push the riser card down and away from the PCI cage Removal and replacement procedures 57 Figure 44 Removing the PCle riser card 1 Figure 45 Removing the PCle riser card 2 To install the PCle riser card 1 Align the two riser card slots to the standoff on the PCI cage and then push the card up 2 Install and tighten the two screws that secure the ri
49. ectory on your hard drive Execute SPxxxxx exe and followed with direction to complete the steps ProLiant Flash Update interface will appear Select items which need to execute Create a bootable ROMPag diskette Create a bootable ROMPaq USB Key Create a bootable ROMPag CD ROMPag Diskette Flat Files Create a label for the ROMPag diskette Diagnostic tools and setup utilities 91 o Network ROM Flashing Capabilities 4 Reboot DL180 G5 Server with one of the above bootable devices and make sure the BIOS setting allows booting from the USB disk 5 Follow the on screen instructions to finish the flashing of the BIOS Clear CMOS You may need to clear the Setup configuration values CMOS if the configuration has been corrupted or if incorrect settings made in the Setup Utility have caused error messages to be unreadable To clear CMOS 6 Perform the Pre installation procedure 7 If necessary remove any accessory boards or cables that prevent access to the system configuration switch Locate the system configuration button SW2 on the system board Press the button AC power must not be connected 10 Perform the Postinstallation instructions 11 During POST press F10 to access the Setup Utility 12 Load setup defaults by pressing F9 13 Set time date and other system values 14 Press F10 to close the Setup Utility NOTE Clearing CMOS restore all system configurations and password default settings P
50. einstall server into rack Connect all external cables and the AC power cord to the system E D Press the power button on the front panel to turn on the server Server warnings and cautions Before installing a server be sure that you understand the following warnings and cautions WARNING To reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Removal and replacement procedures 27 e Unplug the power cord from the power supply to disconnect power to the equipment e Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server A WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them A CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous ANOS AN A A A conditions AA weight1_kg weight1_lb
51. eral times to make sure that no particles or dust contaminants are evident To install the new processor 1 Insert the processor into the socket using the key on the processor A CAUTION With the load lever and the retention plate disengaged hold the processor by its edges and align it over the empty processor socket Make sure that you properly align the processor with the orientation notch on the socket 2 Engage the retention plate 3 Engage the load lever Removal and replacement procedures 50 Fiqure 33 Installina the processor A CAUTION HP recommends using Shin Etsu X 23 7783D thermal grease compound for your ProLiant A A server To apply the thermal grease compound 1 Apply all the grease to the top of the processor in one of the following patterns to insure even distribution Figure 34 Processor top CAUTION Never touch the bottom of the processor any contaminant could prevent the mounting pads from making contact with the socket CAUTION Applying too much grease creates a gap between the contact surfaces significantly reducing the ability of the heat sink to draw out heat Installing the heat sink with excessive grease can also cause the grease to spread over the processor pins or the system board base which can cause electrical shorts that damage the system Removal and replacement procedures 51 CAUTION To prevent overheating or a possible system crash use only a heat sink model spec
52. ernet controller Memory controller SATA and IDE controllers Embedded video controller I O subsystem Memory Default media storage Optional media storage I O ports Components Intel LGA771 2 Dual Core Intel Xeon Processor 5100 series Dual Core Intel Xeon Processor 5200 series Quad Core Intel Xeon Processor 5300 series Quad Core Intel Xeon Processor 5400 series Intel San Clemente Intel ICH9R IPMI 2 0 compliant with Server Engine Pilot Il Broadcom BCM5722 Intel San Clemente Intel ICHOR ServerEngines VGA core integrated into Pilot e Two PCle x8 links with x8 slot e Three PCle x4 links with x8 slot Six REG DDR2 533 667 MHz DIMM slots with ECC up to 16 GB One half height UID CD ROM drive SAS SATA hard drive e One slim ODD drive bay for CD ROM DVD ROM drive non hotplug SATA hard drive and SAS device e Eight bays hotplug HDD cage for SAS or SATA drives PS2 keyboard port PS2 mouse port USB 2 0 ports two front mounted ports four rear mounted ports and two internal connectors on the system board video port serial port and GbE port Physical and operating specifications 96 Table 12 Hardware specifications Item Components Status LED indicators Front panel e Hard Disk activity e Power system health status e NIC 1 activity e UID status Rear Panel e NIC activity e LAN activity e LAN link status Rem boar e Auxiliary power indicators e Processor indicator
53. es tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la 11 n gt palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht athankelijk van het type garantieservice voor het product No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pe as cujo reparo feito pelo c
54. et for the system 1 Loosen the four mounting pins 2 Lift the heat sink away from the system board CAUTION Place heat sink down in an pg position with the thermal patch facing upward Do not let the thermal patch touch the work surface Figure 31 Removing the heat sink assembl IMPORTANT If the heat sink has been removed for any reason on a previously installed processor it is critical that you apply more thermal interface material to the integrated heat spreader on the processor to ensure proper thermal bonding between the processor and the heat sink Removal and replacement procedures 49 To remove a processor 1 Remove the hit sink 2 Disengage the load lever 3 Lift the retention plate to expose the socket body 4 Grasp the processor by its edges and lift it out of its socket Fiqure 32 Removina the processor CAUTION The pins of the socket are very fragile Do not bend or damage them CAUTION Place the processor on a static dissipating work surface or in an anti static bag CAUTION To allow heat sink to draw as much heat as possible from the processor base there must be good contact between the heat sink base and the top of the processor To ensure good contact you must apply thermal interface material To remove the old thermal grease compound 1 Use a clean cloth dipped in rubbing alcohol to clean the contact surface on the heat sink and on the new processor Wipe the contact surfaces sev
55. facilitar los componentes de repuesto sin cargo adicional alguno Para este servicio de garant a exclusivo de componentes es obligatoria la sustituci n de componentes por parte del usuario CSR Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Customer self repair 9 Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden vitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen e Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht e Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen Zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OP
56. ftware e Operating system type and revision level Illustrated parts catalog 25 Removal and replacement procedures This chapter provides subassembly module level removal and replacement procedures for the HP ProLiant DL180 G 5 server NOTE This chapter mainly illustrates the removal and replacement procedures on the basis of the server with 8 HDD because most of the procedures between servers of 8 HDD and 12 HDD are the same but as an option we still illustrate some procedures of the server with 12 HDD for your reference Review the specifications of a new component before installing it to make sure it is compatible with the server When you integrate new components into the system record its model and serial number and any other pertinent information for future reference After completing any removal or replacement procedure run the diagnostics program to verify that all components operate properly NOTE The figures used in this chapter to illustrate procedural steps are labeled numerically i e 1 2 When these figures are used in substep items the alphabetically labeled instructions correspond to the numbered labels on the related figure i e label 1 corresponds to step a label 2 corresponds to step b etc The procedures described in this section assume that the server is out of the rack and is positioned on a flat stable surface Hardware configuration tools You need the following items for some procedures e T
57. ge from the chassis Removal and replacement procedures 47 System board configuration Processor The HP ProLiant DL180 G 5 Server supports dual processor operation With two processors installed the server supports boot functions through the processor installed in processor socket 1 However if processor 1 fails the system automatically boots from processor 2 and provides a processor failure message The processor socket supports Dual Core Intel Xeon 5100 5200 Series processors and Quad Core Intel Xeon 5300 5400 Series processors A CAUTION It is recommended to use processors of same speeds or cache sizes to prevent possible server malfunction Figure 29 Processor locations A WARNING To reduce the risk of personal injury from hot surfaces allow the heat sink and the rocessor to cool before touching them NOTE Before installing the processor remove the air baffle To remove the air baffle 1 Gently rotate the air baffle up 2 Take the air baffle out from the chassis Removal and replacement procedures 48 Figure 30 Removing the air baffle To remove the heat sink CAUTION To prevent the heat sink from tilting to one side during installation and removal procedures use a diagonally opposite pattern an X pattern when loosening and tightening the four spring loaded screws Do not over tighten the heat sink s spring loaded screws to prevent them from en a off A maximum torque of 4 in lb is s
58. gr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Servicio de garant a exclusivo de componentes La garant a limitada de HP puede que incluya un servicio de garant a exclusivo de componentes Seg n las condiciones de este servicio exclusivo de componentes HP le
59. ified for the HP ProLiant DL180 G 5 server To install the heat sink 1 Properly align the heat sink mounting screws to the system board mounting holes 2 Tighten the mounting pins to secure the heat sink connection to the system board CAUTION To prevent the heat sink from tilting to one side during installation and removal rocedures use a diagonally opposite pattern an X pattern when loosening and tightening the Sn spring loaded screws Do not over tighten the heat sink s spring loaded screws to prevent them from lo off A maximum torque of 4 in lb is set for the system Fi ure 35 Installing the heat sink To install the air baffle 1 Align the air battle hooks with the holes on the chassis 2 Gently place in the air baffle Removal and replacement procedures 52 Fiqure 36 Installina the air baffle Memory The HP ProLiant DL180 55 server has six DIMM slots that support up to 16 GB maximum system memory You must adhere to the following guidelines when adding or replacing memory modules e For 2P system both physical processors must be of the same type and speed e Use 533 677 MHz Registered ECC DDR2 Memory e Supported DIMM 256 MB 512 MB 1 GB 2 GB and 4 GB 16 GB maximum capacity DDR2 SDRAM memory technologies for x 4 and x 8 devices e Supported configurations defined in the JEDEC DDR2 DIMM specification only Figure 37 DIMM slots NOTE Before installing the memory remove the air baffle f
60. igatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s e Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut 04 non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me 04 dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr
61. irst For detailed procedure refer to the Processor section in this chapter Removal and replacement procedures 53 To remove a memory module 1 Completely open the holding clips securing the module 2 Gently pull the memory module upward to remove it from the slot Figure 38 Removing a memory module CAUTION Place the memory module on a static dissipating work surface or inside of an anti static bag To install a memory module 1 Align the notch on the bottom edge of the module with the keyed surface of the DIMM slot and then press the module fully into the slot 2 Firmly press the holding clips inward to secure the memory module in place Figure 39 Installina a memory module Removal and replacement procedures 54 CAUTION The memory slots are structured to ensure proper installation If you insert a memory module but it does not fit easily into the slot you may have inserted it incorrectly Double check the orientation of the module and reinsert If the holding clips do not close the module is not inserted correctly NOTE The ProLiant DL180 G5 server supports up to six memory modules Install them in the DIMM slots starting from the DIMM 1 slot PCI expansion cards System board PCI expansion slots There are two PCI expansion slots on the system board Figure 40 System board PCI expansion slots Item Component Designator Component Function 1 PCI slot PCI slot Supports one PCI Riser Card 2 PCl
62. is selection will log POST Progress Select Screen Select Item Change Option General Help Save and Exit Exit Enabling this selection will enable HTTP access Hardware Health Information DHCP IP Source DHCP IP Address 010 141 038 127 subnet Mask 255 255 254 000 Default Gateway 010 141 038 001 MAC Address 00 1C C4 16 3C Hb General Help BNC Ping Response Enabled save and Exit BMC Telnet Service Enabled Exit select Screen select Item Change Option vO2 61 C Copyright 1985 2006 American Megatrends Inc e System Event Logging Select to enable disable IPMI event logging Disabling will still log events received via the system interface e Event Log Control Select to control event log configuration from this configuration screen Diagnostic tools and setup utilities 87 BMC HTTP Service Select this section to enable HTTP access Figure 79 Boot menu of the BIOS Setup Utili a LE pi Main Adua nced 0001 Security tah ioe ee Hard Drivel Netuc ork M BA u10 NA DUE PELEA AA Lil a Me PAL LEnable corresponding type i z i E FE Use this menu to configure the boot settings Boot Device Priority Use this screen to specify the boot order in which the system checks for the first boot device Removable Drives Enter this submenu is to view and configure removable drives in the system Embedded NIC Port PXE Use this screen to configure the embedded NIC Port PXE
63. jury from electric shock remove all power cords to completely disconnect power from the system Removal and replacement procedures 28 Powering down the server The server does not completely power down when the power button on the front panel is pressed The button toggles between On and Standby The standby position removes power from most electronics and the drives but some internal circuitry remains active To completely remove all power from the system disconnect all power cords from the server To power down the server 1 Shut down the server as directed by the operating system documentation 2 Press the power button to toggle to Standby This places the server in standby mode changing the power LED indicator to amber In this mode the main power supply output is disabled Standby does not completely disable or remove power trom the system Disconnect the AC power cord from the AC outlet and then from the server 4 Be sure that the power LED indicator is turned off and that the fan noise has stopped 5 Disconnect all external peripheral devices from the server System covers The top cover and top middle cover are both detachable You need to remove the top cover before you can remove or replace a server component The middle cover needs to be removed to service the SAS SATA backplane board optical drive Top cover To remove the top cover 1 Loosen the captive screw on the rear panel with a T 15 screwdriver 2 S
64. lacement procedures 35 1 Press in the four tabs two on the top and two on the bottom to release the bezel blank from the carrier 2 Pull the bezel blank out of the carrier A CAUTION Do not discard the bezel blank If the optical drive is removed in the future you must reinstall the bezel blank to maintain proper system function Figure 9 Removing the bezel blank To install the optical carrier with optical drive 1 Align the optical drive in the carrier and install drive 2 Secure the optical drive to the carrier with the two mounting screws Figure 10 Assembling the optical drive and carrier Slide the optical drive assembly into the chassis 4 Secure the optical drive to the chassis with the screw Removal and replacement procedures 36 Fiqure 11 Installina the optical drive assembl 5 Connect the SATA and power cables to their corresponding connectors on the optical drive Figure 12 Connecting the cables To remove the optical drive 1 Remove the screw that secures the optical drive carrier to the chassis 2 Push the carrier toward the front of the unit 3 Pull the carrier with optical drive out of the chassis Removal and replacement procedures 37 Fiqure 13 Removing the optical drive D er To remove the optical drive from its carrier 1 Remove the two screws that secure the optical drive to the carrier 2 Remove the optical drive from its carrier Fiqu
65. leted you will need to restart the server The first page displayed is the Main menu showing the Setup Utility menu bar Use the left 4 and right gt arrow keys to move between selections on the menu bar Use the up T and down arrow keys to select items within a menu Diagnostic tools and setup utilities 81 Navigating through the Setup Utility Use the keys listed in the legend bar on the right of the Setup screen to navigate through the various menu and submenu screens of the Setup Utility Table 10 lists these legend keys and their respective functions Table 10 Setup Utility navigation keys Key lt and gt T and lt gt lt gt Enter Esc F F2 F3 F7 lt Page Up gt and lt Page Down gt lt Home gt and lt End gt F9 10 Function To move between selections on the menu bar To move the cursor to the field you want The currently selected field is highlighted The right side of each menu screen displays a field help panel ltem Specific Help panel This panel displays the help text for the currently selected field lt updates as you move the cursor to each field To select a value for the currently selected field only if it is user configurable A parameter that is enclosed in square brackets is user configurable Grayed out parameters are not user configurable for one of the following reasons e The field value is auto configured or auto detected e The field value is i
66. lide the cover approximately 1 25 cm 0 5 in toward the rear of the unit and then lift the cover to detach it trom the chassis 3 Lift the top cover away from the chassis Removal and replacement procedures 29 Fiqure 1 Removina the top cover To reinstall the top cover 1 Align the top cover to the chassis and then slide it towards the front panel to position it into place 2 Once the cover is attached to the chassis tighten the captive screw on the rear panel with a T 15 screwdriver Figure 2 Reinstallina the top cover Top middle cover To remove the top middle cover 1 Remove the top cover 2 Remove the four screws one on each side of the chassis and two on the top middle cover that secure the top middle cover to the chassis 3 Lift the top middle cover away from the chassis Removal and replacement procedures 30 To reinstall the top middle cover 1 Align the top middle cover to the chassis 2 Fasten the four screws one on each side of the chassis and two on the top middle cover to securing the top middle cover to the chassis Figure 4 Reinstalling the Top Middle Cover 7 S Drives The server supports 9 to 12 drive bays 8 drive bays for 3 5 inch hard disk drives and 1 drive bay for optical disc drive or 12 drive bays for 3 5 inch hard disk drives Cable Management Always follow good cable management practices when working inside the server Removal and replacement procedu
67. liente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Optional Opcional Pecas cujo reparo feito pelo cliente opcional Essas pecas tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto No Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No Nao no cat logo de pe as ilustrado Illustrated parts catalog 18 Mandatory BF HABC EMPAOMR SABIDO 1 LEER RARAMENTE TOBY EXI ES EUA RAN GERICAREINES Optional EX F ACHENH ET 24 CORALES BO REBT BRBAIDOVT LEER API MA RE Eth DAN SELETOMNRI L SA SREIT E2R DEMRAIELSUTI HA AELTOHT lt IEH REH EXERIDCIACEES No Ft APRO BOBA BER CEBACLHVECA MEORE ICE HP HERAS CE DEMFENDACIUZ ets 07114 SABIA ACERA TIAS NTE Mandatory S28 EXE PIRATERIA MRR HP Sa MA RARE ARE RAMAIAR Optional AEA SAM LHS OEA DUERME REPITE Bit OREA HP AE AA MEA AEREA EE HP REMERA BIE HN No E WE HP AFANS HHR RREPA ATMESAREHES HP ERRERA AA SAA Ree FERRER Pica E Mandatory Slt EF ATREA EARNE EEE RER HP IEA
68. ndary Master could not be properly initialized by the BIOS This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI devices in POST 050 Secondary Slave Hard Disk Error The IDE ATAPI device configured as Secondary Slave could not be properly initialized by the BIOS This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI devices in POST Diagnostic tools and setup utilities 94 Table 11 POST error messages Error Code Error Message Description Corrective Action 051 052 604 603 601 Master Hard Disk Error The IDE ATAPI device configured as Master in the 3rd IDE controller could not be properly initialized by the BIOS This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI devices in POST Master Slave Disk Error The IDE ATAPI device configured as Slave in the 3rd IDE controller could not be properly initialized by the BIOS This message is typically displayed When the BIOS is trying to detect and configure IDE ATAPI devices in POST System Fan not installed System fan is not installed user should install the system fan CPU Fan not installed CPU fan is not installed user should install the CPU fan This could cause thermal issues with the CPU BMC Not Responding BMC not responding you can load the optimal default value or you must change the LO100 card POST related troubleshooting
69. nel e System board These LED indicators aid in problem diagnosis by indicating the status of system components and operations of the server Front panel LED indicators The front panel LED indicators allow constant monitoring of basic system functions while the server is operating Optical drive activity LED indicator The optical drive has an activity indicator that indicates when the drive is reading media Connectors switches and LEDs 75 Fiqure 69 Optical drive activity LED indicator of server with 8 HDD Activity states for the optical drive are as follows e Flashing green Ongoing drive activity e Off No drive activity Connectors switches and LEDs 76 Power LED indicator The power status of the server is indicated by the bicolor LED on the front panel Fiqure 71 Power LED indicator location al Pes Table 7 Power system health LED indicator status Component Status Description Power system health LED indicator Steady green The server is operating normally Steady Amber The server is system off or in hibernation with A C power Of The server is system off without A C power Connectors switches and LEDs 77 Hard drive activity LED indicator The status of hard drives installed in the server is indicated by the drive activity LED indicator located on the front panel of the server Fiqure 72 Drive activity LED indicator Table 8 Hard drive activity LED indicator status Item
70. nformational only e The field is password protected To select a field value or display a submenu screen Displays more option for items marked with gt If you press this key e On one of the primary menu screens the Exit menu displays e Ona submenu screen the previous screen displays e When you are making selections from a pop up menu the pop up closes without making a selection To bring up the General Help window The General Help window describes other Setup navigation keys that are not displayed on the legend bar To change BIOS Setup Utility screen colours Discard any changes you have made Moves the cursor to the first last item each menu the item will be display highlight Moves the cursor to the first last item each menu the item will be display highlight To load default system values To save changes and close the Setup Utility Diagnostic tools and setup utilities 82 Fiqure 74 Setup Utility General Help screen ROM based Setup Utility Hoot security Exit Main Advanced bi General Help Select Screen tl Select Item Change Option Field Enter Go to Sub Screen PGDN Next Page PGUP Previous Page HOME Go to Top of Screen END Go to Bottom of Screen F2 F3 Change Colors F Discard Changes F amp Load Failsafe Defaults F9 Load Optimal Defaults F10 Save and Exit ESC Exit 00 00 44 NE res Mon 01 01 2007 a ihe par E E i v02 b1 C Copyright 1965 2006 American Megatrends Inc
71. nt optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht athankelijk van het type garantieservice voor het product No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Optional Opcional Pecas cujo reparo feito pelo cliente opcional Essas pe as tamb m 500 projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto No Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No Nao no cat logo de pe as ilustrado Mandatory DA HEBCRESDAD dh Mamie DUT L ESEMRAHPISERR FRERES NOESIS TOBEH EXI SUR 4 EUR BERICAREN ES Optional EX
72. of drive is online The drive is not rebuilding The drive is not a member of a volume undergoing capacity expansion or RAID migration The drive is rebuilding The drive is a member of a volume undergoing capacity expansion or RAID migration The drive is not in a failed state The drive is not selected unit identification The drive is not in a failed state The drive is selected unit identification The drive is in a failed state The drive is not selected The drive is in a predictive failure state The drive is not in a failed state The drive is not selected The drive is in a failed or predictive failure state The drive is selected Connectors switches and LEDs 79 Rear panel LED indicators The LAN port on the rear panel has two LED indicators that allow monitoring of network activity Figure 73 LAN LED indicator location Table 9 LAN LED indicator states Item Component 1 LAN activity status LED indicator 2 LAN network speed LED indicator Status Flashing green Of Steady amber Steady green Of Description Ongoing network data activity No network data activity or no connection The LAN connection is using a GbE link The LAN connection is using 10Mbps 100 Mbps link No connection Connectors switches and LEDs 80 Diagnostic tools and setup utilities This chapter provides an overview of the Power on Self Test POST the POST er
73. off the server before you open the server or before you start installing removing components may cause serious damage as well as bodily harm 1 Turn off the server and all the peripherals connected to it 2 Unplug all cables from the power outlets to avoid exposure to high energy levels that may cause burns when parts are short circuited by metal objects such as tools or jewelry It necessary label each one to expedite reassembly Disconnect telecommunication cables to avoid exposure to shock hazard from ringing voltages If server is installed in a rack remove server and place it on a flat surface Remove the top cover according to the instructions described in the System covers section in this chapter 6 Remove the top middle cover according to the instructions described in the System covers section in this chapter 7 Follow the ESD precautions listed previously in this chapter when handling a server component IF IMPORTANT To streamline the configuration rocess read through the entire installation removal g p 9 procedure first and make sure you understand the steps before you begin Post installation instructions Observe the following items after installing or removing a server component Be sure all components are installed according to the described step by step instructions Reinstall the rear cage air baffle peripherals and system cables that you have removed Reinstall the top cover Reinstall the top middle cover R
74. ower on Self Test POST Before you can use a server all devices must be tested and initialized and the operating system must be bootstrapped to the memory This is referred to as Power on Self Test or POST POST is a series of diagnostic tests that checks firmware and hardware components on the system to ensure that the server is properly functioning This diagnostic function automatically runs each time the server is powered on These diagnostics which reside in the BIOS ROM isolate server related logic failures and indicate the board or component that you need to replace as indicated by the error messages Most server hardware failures will be accurately isolated during POST The number of tests displayed depends on the configuration of the server During POST you can e Press ESC to skip the HP logo and go to POST boot progress display system summary screen e Press F7 to display the Boot menu e Press F10 to access the Setup Utility e Press F12 to request a network boot PXE POST error indicators When POST detects a system failure it displays a POST error message Diagnostic tools and setup utilities 92 POST errors message definition Whenever a non fatal error occurs during POST an error message describing the problem appears onscreen These error messages are displayed in normal video white text on black background and show the details of the error The following is an example of a POST error message 012 CMOS
75. panel components Figure 64 Front panel components for 8 HDD server E G Ss ee ES al S 5 t E si i MN ia a ea em 3 EA AA HA 0 7 gt TE CA 3 eS ltem Description Two Front USB 2 0 Ports Optical Disc Drive Optical Disc Drive Activity Indicator Optical drive eject button Optical Drive Manual Ejection Hole UID LED Button System Health LED NIC 1 LED O COI NID OQ BR N NIC 2 LED O Power button Thumbscrews for the front bezel Connectors switches and LEDs 69 Item Description 12 Optional HDD 13 Drive Online Error LED 14 Drive Activity LED 15 Hard Disk Drive HDD Bay Figure 65 Front panel components for 12 HDD server Item Description Two Front USB 2 0 Ports UID LED Button System Health LED NIC 1 LED NIC 2 LED Power button Thumbscrews for the front bezel Drive Activity LED O AOI NI WO QO R N Drive Online Error LED O Hard Disk Drive HDD Bay a Optional HDD Connectors switches and LEDs 70 Rear panel components Figure 66 Rear panel components Hi HERI ts Md E tt ii a em E CC CE 2 ee AA 1OPODOGOO Item Description _ Power supply cable socket T 10 T 15 screwdriver Thumbscrew for top cover Low profile card slot cover PCI expansion card slo
76. pansion card would block the IPMI slot for IPMI card installing 1 Installing the IPMI card into the system a Align the IPMI card with the open expansion slot b Press the IPMI card straight down into the expansion slot on the system board Step one in figure 45 2 Align the PCI cage to the system board expansion slot and then press it down to ensure full connection to the system board 3 Tighten the two captive screws to secure the PCI cage to the chassis Removal and replacement procedures 61 Figure 52 Installing IPMI card and PCI cage 1 4 Connect the necessary cable s to the board System battery The server uses nonvolatile memory that requires a battery to retain system information when power is removed This 3 volt lithium coin cell battery is located on the system board Removal and replacement procedures 62 Fiqure 54 System battery location A WARNING Note the following reminders when replacing the system battery e Replace the battery with the same type as the battery recommended by HP Use of another battery may present a risk of fire or explosion e A risk of fire and chemical burn exists if the battery is not handled properly Do not disassemble crush puncture or short external contacts or expose the battery to temperatures higher than 60 C 140 F e Do not dispose of used battery in water or fire Dispose of used batteries according to manufacturer s instructions A CAUTION Loss
77. password is Set or Not Change Admin Password Allows you to access and change all settings in the Setup Utility The administrator password allows you to configure access for system users To set a new administrator password In the Security screen select a set password field Change Admin Password and then press Enter Type a new password in the Enter New Password box The password may consist of up to six characters Alphanumeric characters A Z a z 0 9 are recommended to avoid system error Retype the password to verify the first entry and then press Enter Press F10 to close the Setup Utility After setting the password Setup automatically sets the password check to Setup Diagnostic tools and setup utilities 90 3 Exit menu of the BIOS Setup Utility ROM based Setup Utility save Changes and Exit Use this menu to save changes or discard changes When you save and exit the server reboots Save Changes and Exit Save the changes you have made and exit the BIOS Setup Utility You can also press F10 key Discard Changes and Exit Exit the BIOS Setup Utility without saving the changes you have made You can also press Esc key Discard Changes Discard any changes you have made You can also press F7 key Load Optimal Defaults Load the factory default values for all items You can also press F9 key Pertorm the steps below to update BIOS Download the Smart Component SPxxxxx exe to a dir
78. re 14 Removina the optical drive from its carrier E IMPORTANT If you removed an optical drive without plans of installing a new one you must reinstall the blank to maintain proper system airflow Hard drives The drive bays on the front panel can accommodate up to 8 hard drives You can install 8 SAS hard drives or SATA hard drives in the server For a server with 12 HDD the hard drives installed in the server are labeled from Device 1 to Device 12 from left to right top to bottom when viewed from the front of the server Removal and replacement procedures 38 Figure 15 Hard drive bays configuration Item Description 15 SAS SATA Hard Drive 2 SAS SATA Hard Drive 30 SAS SATA Hard Drive 4 SAS SATA Hard Drive 5 SAS SATA Hard Drive 6 SAS SATA Hard Drive 7 SAS SATA Hard Drive 0 No 0 Aa dD 8 SAS SATA Hard Drive Removal and replacement procedures 39 Fi ure 16 Hard drive bays configuration 12 HDD model Item Description dl 15 SAS SATA Hard Drive 2 SAS SATA Hard Drive 30 SAS SATA Hard Drive 4 SAS SATA Hard Drive 5 SAS SATA Hard Drive 6 SAS SATA Hard Drive 7 SAS SATA Hard Drive 8 SAS SATA Hard Drive O COI NO 0 Aa OJN 9 SAS SATA Hard Drive O 10 SAS SATA Hard Drive mm mal 11 SAS SATA Hard Drive 12 12 SAS SATA Hard Drive To install a hard drive 1 Pull the hard drive shield out of the chassis Removal and replacement procedures 40 Fiqure 1
79. res 31 e Keep cables away from major heat sources like the heat sink e Do not jam cables on top of expansion cards or memory modules Printed circuit cards are not designed to withstand excessive pressure e Keep cables clear of sliding or moveable parts to prevent cutting or crimping e When folding a flat ribbon cable never fold to a sharp crease Sharp creases may damage the wires e Some flat ribbon cables come pre folded Never change the folds on these cables e Do not sharply bend any cable A sharp bend can break the internal wires e Never bend a SATA data cable tighter than a 30 mm 1 18 in radius e Never crease a SATA data cable e Do not rely on components like the drive cage power supply or system cover to push cables down into the chassis Removing power supply cables from the system board connectors J13 J23 J26 and J38 follow below steps 1 Squeeze on the top of the retaining latch attached to the cable end of the connector 2 Grasp the cable end of the connector and pull it straight up CAUTION Always pull the connector NEVER pull on the cable Pulling on the cable could damage the cable and result in a failed power supply Figure 5 Unbluaaina power cables Removal and replacement procedures 32 Cable connections The following table provides information about switching power supply cable connector labels Table 4 Cable connections switching power supply cable designators Cable
80. ror messages and BIOS SAS and SATA setup utilities BIOS software The server uses BIOS to boot up the system BIOS software is a ROM based firmware that allows reliability manageability and connectivity for server platforms This software contains a set of programs permanently stored in an EEPROM chipset located on the system board These programs assist in managing initializing and testing the hardware devices installed on the computer BIOS software allows you to Perform configuration from the BIOS Setup Utility Using the Setup Utility you can install configure and optimize the hardware devices on the system board In addition you can set various features such as serial console redirection PXE boot and much more Initialize hardware at boot up using POST routines During power on or warm reset the BIOS perform Power on Self Test POST routines to test system components to allocate resource for various hardware devices and to prepare the system to boot to various operating systems BIOS Setup Utility The HP server BIOS Setup Utility is used to configure five primary menu selections Main Advanced Boot Security Exit PESIMA the BIOS Setup Utility Turn on the monitor and server If the server is already turned on save your data and exit all open applications then restart the server When the HP logo is displayed during POST press F10 into BIOS Setup Utility If you fail to press F10 before POST is comp
81. s la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP p prog per q p potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto No Non CSR Alcuni componenti HP non sono progettati per la riparazione d
82. ser card to the PCI cage Removal and replacement procedures 58 Figure 46 Installing PCle riser card 1 Rez ii S ES Figure 47 Installing PCle riser card 2 Installing PCle PCI X Riser Board The system supports up to two riser boards at a time Use only HP supported expansion boards that meet the following specifications e Compliance o PCI Express x4 or x8 o PCI X available only when the optional PCI X riser board is installed e Form Factor o Low profile o Full Height Full Length To remove the slot cover 1 Remove the screw s that secure s the slot cover s to the chassis Removal and replacement procedures 59 2 Remove the slot cover s on the PCI cage CAUTION Do not discard the slot cover If the expansion board is removed in the future the slot cover must be reinstalled to maintain proper cooling Figure 48 Removing the slot cover 1 Figure 49 Removing the slot cover 2 To install the PCI card 1 Slide the expansion board into the slot aligning the board with its matching connector Firmly press the board to seat it properly on the slot 2 Tighten the screw that secures the card to the PCI cage Removal and replacement procedures 60 Figure 50 Installing the PCI card 1 Figure 51 Installing the PCI card 2 To reinstall the PCI cage NOTE IPMI card must be installed before reinstalled the PCI cage with expansion card on PCle riser card Otherwise the ex
83. t Thumbscrew for PCI cage HP LO100c management card port Optional LAN port SO 00 N Os O7 Eh CO ND 4 USB 2 0 ports O UID button _ Serial port NO VGA port CO PS 2 mouse port green gt PS 2 keyboard port purple Connectors switches and LEDs 71 System board components Figure 67 System board components Item Designator Description 1 J3 Top PS 2 mouse port Bottom PS 2 keyboard port 2 J Top Serial port A Bottom VGA port 3 SW4 UID LED Button 4 J2 USB 2 0 port 5 J5 Top LAN port Bottom Two USB 2 0 port 6 J8 IPMI Card Slot 7 SW NMI Button 8 PCIE4 PCle slot 9 XBIA 1 Battery 10 PCIES PCle slot 11 J29 Internal USB 2 0 Type A Connectors switches and LEDs 72 Item Designator Description 12 SATAS SATA 5 connector 13 SATAS SATA 3 connector 14 SATA 1 SATA 1 connector 15 SATA2 SATA 2 connector 16 J33 18 pin front panel I O connector 17 J35 5 pin system fan connector 18 J22 5 pin system fan connector 19 J37 Internal USB 2 0 tape header 20 SATA4 SATA 4 connector 21 SATA6 SATA 6 connector 22 J40 5 pin CPU fan connector 23 Heat sink 24 J38 8 pin power connector 25 J34 5 pin CPU fan connector 26 J30 5 pin CPU 1 socket 27 J31 5 pin CPU O socket 28 128 5 pin CPU fan connector 29 J27 5 pin CPU fan connector 30 J26 RPS connector 31 J23 24 pin power connector 32 J4 5 pin system fan connector 33 J13 4 pin power connector 34 J14 J19 DIMM slots
84. tamente al cliente per la sostituzione Vi sono due categorie di parti CSR e Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio e Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato 1011 parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pud richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni
85. tie over Service Partners vindt u op de HP website http www hp nl services servicepartners Garantieservice Parts Only Het is mogelijk dat de HP garantie alleen de garantieservice Parts Only omvat Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen Voor de Parts Only garantieservice is vervanging door CSR onderdelen verplicht Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Customer self repair 10 Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servico da HP concluir que o reparo pode ser efetuado pelo uso de uma peca CSR a peca de reposi o ser enviada diretamente ao cliente Existem duas categorias de pecas CSR e Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pecas serdo cobradas as despesas de transporte e m o de obra do servico e Opcional Pe as cujo reparo feito pelo cliente opcional Essas pecas tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou nao a cobran a de taxa adicional dependendo
86. vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Parts only Warranty Service Garantieservice ausschlieBlich f r Teile Ihre HP Garantie umfasst m glicherweise einen Parts only Warranty Service Garantieservice ausschlie lich f r Teile Gem den Bestimmungen des Parts only Warranty Service stellt HP Ersatzteile kostenlos zur Verf gung F r den Parts only Warranty Service ist das CSR Verfahren zwingend vorgegeben Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Customer self repair 8 Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de re
87. y unit PSU Located on the rear panel of the server power supply is a standard autoranging 750 watt PSU with PFC power factor correction function Figure 58 Power supply unit a 5 IL E 60009 om i A WARNING Take note of the following reminders to reduce the risk of personal injury from electric shock hazards and or damage to the equipment e Installation of power supply units should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels e DO NOT open the power supply unit There are no serviceable parts inside it To remove the power supply 1 Press the blue colored handle 2 Slide the power supply out of the power supply bay Removal and replacement procedures 65 Figure 59 Removina the power suppl To replace the power supply 1 Align the power supply cage connector with the open slot of power supply and slide the power supply into the power supply bay until it snaps into place Figure 60 Installing the power suppl System Fan The server has four system fans located on the chassis center wall The figure below identifies the system fans by their device number and shows their corresponding cable connections Removal and replacement procedures 66 Figure 61 System fan connections Device number Connector System fan 1 J34 on the system bo

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