User`s Manual Senor Tech Co., Ltd
Contents
1. 5 User s Manual Senor Tech Co Ltd http www senortech com TRADEMARKS and ACKNOWLEDGEMENTS All brand names and trademarks used in this manual are the properties and registered brands of their respective owners TABLE OF CONTENTS JT GIF ICA 3 2 TERMINAL OVERVIEW AND OPERATION 8 2 1 LCD Angle Su ERI rta 10 2 2 Touch Cb CCW 10 2 3 Removable Hard Disk Drive 11 2 4 12 2 9 POWO ON ss rta 14 2 6 Battery Replacement 15 2 4 VFO REpIaACEMEN a eres RU 17 2 8 Card Reader 18 2 9 Wireless LAN Card Installation 18 2 10 CF Card Installation and Removal 20 2 11 Modem Card Installation 21 2 12 Cashdrawer Board Installation 21 SIA RES 22 3 1 Pre installation eee eene een 22 3 2 MOLD GM EN REUNIR S MUN MD 23 4 REGULAR 26 TED 26 4 2 Touch 26 5 IHOUBLESHOGOTINUL EVER PAK REA 27 5 1 General Troubleshooting 27 5 2 LCD Troubleshooting2. 28 5 3 Disk Driver Troubleshooting 28 5 4 RAM Troubleshooting 29 5 5 Serial Port Troubleshooting 29 5 6 Error 29 ls 30 PRECAUTION osi m 31 APOS User s manual 1 SPECIFICATION Overall Dimensions APOS BASE VFD READER OPTION APOS BASE VFD READERIOPTION m d l Vmgpw See DS E LEM UM APOS User s manual APOS WESA MOUNT APOS VESA MOUNT VFD READER Weight 9 Kg EMC CE Compliant gt CCC Safety UL CE TUV CPU Micro FCPGA Intel Celeron CPU 1G 1 5G Intel PA M 1 8GHz 4 APOS User s manual System Chipset Intel 852GM 855GME Chipset BIOS Award BIOS 2M Support ACPI Function Standard l O 1 x PS 2 Port Keyboard Mouse 4 x USB 2 0 Port x VGA Port x LAN Port 1 x Audio Port 1 x MIC Port 1 x Compact Flash type ll socket for CF card 4 x RJ 45 Com Port COMS 6 System Memory Two DDR SODIMM support up to 1GB DDR 200 266 SDRAM Note For Intel 852GM DDR200 266 DIMM modules Max 2GB For Intel 855GME DDR266 333 DIMM modules Max 2GB Ethernet Realtek RTL8110SC 10 100 1G Ethernet Controller Supports wake on LAN function VGA Intel 852GM 855GME built in Intel extreme Graphics 2 Intel Dynamic Video Memory up to 64MB shared wit
3. Avoid exposing the product to direct sunlight and do not use the product near areas of high moisture Do not block the unit s ventilation openings Do not attempt to disassemble or modify this product by yourself as doing so may expose you to an electric shock All servicing should be performed by qualified personnel and should conform to all local codes APOS is equipped with the specific power adapter 19V 3 2A Do not use any other type of adapter to operate the product It is recommended that you only use the manufacturer s supplied adapter If any abnormal power conditions or blackouts occur during operation disconnect unit at the AC source immediately Once normal power is restored reconnect the AC source To avoid unit failure or intermittent operation check power and other I O cables are connected correctly Always unplug the power cord from the AC outlet before cleaning the product Use a soft cloth to clean the product Do not use solvents or abrasives and do not spray or pour any liquid directly onto the product s screen or case 31 APOS User s manual
4. condi MH CC Im COS m 0 P52 KE um B52 Loop IR n E O Cables x Y Mic op 1 cor COs m COM BD cous fp Bp PS oo PS2 Loop IR HIB 12 APOS User s manual NO Cables x 7 Mic ln cm Audia Om fp COM cons con P amp 7 KIB m PS2 Loop IR KIB Connector locations 13 APOS User s manual Base cable pad APOS VESA MOUNT rai LA 2 5 Power on The Main Power Switch is located behind the left side of LCD front panel Ensure it is switched to the ON position Stand by before use Turn on the unit by pressing the Push ON Switch located under the SENOR Logo on the front of LCD turn off the unit by pressing and holding the switch for 3 seconds When connected to an AC source the Power Mode LED will illuminate automatically The unit s mode can be determined by the Power Mode LED color 14 APOS User s manual Main Power Switch lis AC Input OK Bg erre Bopting Moda Blue Flash Battery Moda 2 6 Battery Replacement To remove the battery remove the 4 screws under the left side panel The battery will last for approximately 30min when power is disconnected Battery recharge should take approximately 2 hours the battery recharge can proceed even i
5. and Safety Operator comfort and safety should always be of the highest priority when deciding on the location and layout of the APOS system Of consideration should be the distance between the operator and the touch screen the operator should not have to stretch to reach the screen but also should not be in a cramped position The height of the terminal should be such that the operator can view the screen at right angles Clearances The APOS terminal should be located where there is adequate clearance for ventilation around the terminal Similarly clearance around the power supply for ventilation as well as access to the power switch indicators and connectors should be allowed for Additional consideration should be given to ensuring nothing can be placed over the fan or vent holes e g paper rags etc Cable Routing In most cases the position of printers scanners etc will make it necessary that the cabling will have to be run through counter dividing panels and shelves to keep these runs as short as possible while avoiding stretching or crimping the cable Keep the APOS data cables separated from those for other equipment in particular motors lighting refrigeration etc Mains AC Power Supply AC supply to the APOS system should be a dedicated feed from the main switchboard Do not connect any other equipment to this feed or damage to the POS terminal or its peripherals may result A hint is to clearly identify each POS terminal po
6. and reseat the hard disk drive Check the from the Hard Disk results in the message CMOS setup is correct for the installed drive If Hard Disk failure Strike the F1 key to possible try another known working hard drive in the continue When the F1 key is pressed the Upper part If the new drive still doesn t work the message No boot device available strike F1 problem will be internal to the Upper part either the to continue internal HDD data or power cable not connected or faulty the Hard Disk bay is faulty or the motherboard is faulty If the replacement drive works the original drive is faulty partition and format the drive using the DOS commands FDISK and FORMAT described in the DOS manual WARNING All Data and Programs will be lost If partitioning and formatting doesn t correct the problem the drive will need to be replaced The Apos reports a hard disk error Power off and reseat the hard disk drive Check the CMOS setup is correct for the installed drive If possible try another known working hard drive in the Upper part If the new drive still doesn t work the problem will be internal to the Upper part either the internal HDD data or power cable not connected or faulty the Hard Disk bay is faulty or the motherboard is faulty If the replacement drive works replace the original drive and run DOS scandisk on the drive if the problem is not fixed the drive is faulty and will need to be replaced 28 APOS User s
7. ation pressure for the touch screen is 5 5 grams therefore only a light touch is required never hit the screen or apply excessive pressure or permanent damage will occur If there is difficulty activating the on screen buttons the touch screen may need calibrating Cleaning Clean with a soft slightly damp cloth wipe gently in a circular motion from the center of the screen to the outside edges Do not use solvents or abrasives 26 APOS User s manual 5 TROUBLESHOOTING This section contains information that will help identify and correct problems that may arise with the APOS If none of the recommendations in this chapter help identify and resolve the problem contact with Service Dept of Supplier Before contacting write down the serial number of the unit the exact syntax of any error messages that may be displayed all symptoms of the problem and details of the system configuration The more information you can provide to us the quicker the dealer can identify the source of the problem and provide a solution 5 1 General Troubleshooting pom mm You turn on the APOS but it does not respond Make sure the power cord is properly e g fan does not turn on nothing on either connected to the APOS power Inlet and AC power outlet Make sure the power button is ON and is not in sleep mode display no beeps External devices connected to the APOS do Make sure all external devices are connected to the not work correct data
8. cables to each peripheral device should be considered The APOS power supply is usually mounted underneath the countertop ensure there is adequate area around the power supply for ventilation and it is oriented so that the 25 APOS User s manual cables switches and indicators are easily accessible Again this is entirely dependent on counter configuration Once the installation method and configuration has been chosen modifications to the counter can be made using each peripheral manufacturer s installation instructions Hemember to allow for cable runs through the countertop and any shelving Usually there will be two cables per device one for power and one for data 4 REGULAR MAINTENANCE To ensure reliable operation the APOS should be regularly maintained cleaning both internally and external and checking that all connections are secure and no cables are damaged 4 1 Cleaning The APOS should be cleaned with a soft slightly damp cloth do not use solvents or abrasives and do not spray any substance directly onto the APOS terminal The touch screen should be cleaned with a soft slightly damp cloth in a circular motion from its center to outer edges 4 2 Touch Screen Caring For The Touch Screen To keep the touch screen in good working order use only the ball of the finger to activate onscreen buttons never use pins pens pencils or the like on the touch screen and regularly clean with a soft slightly damp cloth The activ
9. connectors on the Upper part as required by the application and that the cables are firmly connected Make sure the device is connected to Securely to either the DC POWER OUTPUT connector on the underside of the Upper part or a known working AC wall outlet An unrecoverable disk error occurs after using Turn off the Upper part and let it cool for a few the Upper part for a prolonged period of time minutes check that the removable hard disk drive is firmly seated in the drive bay and nothing is obstructing the airflow into the Upper part or Power Supply e g cloth paper The APOS reports a parity error and the Turn off the Upper part unplug its power cord and program stops running remove the front and rear cover to access the RAM SIMM memory module Gently press down on each removable SIMM on the mother board If the error persists remove and reinstall the SODIMM making sure to properly align it in the socket 27 APOS User s manual 5 2 LCD Troubleshooting The LCD remains blank but the APOS fan can Touch the screen to ensure the Power Management be heard working is not active Make sure the brightness and contrast settings are not set to darkest setting if they are they may give the impression that the LCD is not working properly Keyboard is not working B Make sure the battery is working properly 5 3 Disk Drive Troubleshooting Disk Drive Problem E ouggestion When the system is powered up trying to boot Power off
10. h system Audio Interface ICH4 built in Audio controller AC97 Codec ALC655 USB Interface ICH4 built in USB 2 0 host controller supports 6 ports use 4 ports 5 APOS User s manual Hard Disk Drive 2 5 Removable HDD Operator Display Size Active Area Resolution Display Mode Contrast Ratio Luminance Touch Screen Technology Resolution Activation Force Linearity Transparency Surface Hardness Interface MTBF Customer Display Option 15 diagonal 304 1 mm H x 228 1 mm V 1024 H x 768 V x R G B Normally White 500 1 typ 250 cd m typ 5 Wire analogue resistive Chemically strengthened backing glass 4096 x 4096 points 5 50 62 0 75 2H 232 Serial 1 000 000 touches spot Display Method Vacuum Fluorescent Format 40 Characters 20 Characters x 2 Rows Display Color Blue Green Brightness 700 cd m Viewing Angle 88 358 Character Font 5 x 7 dot matrix Character Size 9 2mm x 6 4mm Character Pitch 8 3mm Character Type 96 Alphanumeric characters 13 International character sets 1 User defined character set Interface Hardwired to Com1 EIA RS232C Baud Rate 4800bps 9600bps selectable by dip switch Data Bits 8 Parity None 6 APOS User s manual otop Bits 1 MTBF Power on time 25000 hours Power Supply Input Voltage 100 240Vac Input Frequency 47 63Hz Input Current 100 240Vac 1 5A Output Voltage 19Vdc 3 2A Operating temperature OC to 40C Size 120mm L 60m
11. m W x 38 Battery Typical Capacity 2150 mAH Nominal Voltage 14 4V or more open circuit voltage Discharge Cut off Voltage 12V Maximum Charging Voltage 16 8V Max Charging Current 1000mA Max Discharging Current 4000mA The end of charge condition 200mA Operating temperature Charge 0 45 C 85 Max Discharge 10 60 85 Max Weight of battery pack 240 grams or less otandard charge is defined by charging for 2 5 hours at 16 8V of constant Voltage and 1 0A Of constant current at 23 2 Standard discharge is defined by discharging at 700mA down to 12V at 23 2 Note Specifications are subject to change without notice 7 APOS User s manual 2 TERMINAL OVERVIEW AND OPERATION The APOS is a Point Of Sale Information terminal with all major functions housed in one single unit Features 15 LCD Operator Display with Automatic Tilt Mechanism Touch Screen 20 character x 2 line VFD Customer Display option Removable Hard Disk Drive x Serial Ports 1 x Network Port 4 x USB Ports Audio Output MIC port Easy Installation Easy Maintenance Overview APOS APOSIBASE 8 APOS User s manual APOS VESA MOUNT 9 APOS User s manual 2 1 LCD Angle Adjust In order to accommodate various operator preferences and lighting conditions the APOS is equipped with an operator tilt mechanism Two buttons are located behind the upper left hand edge of the Operator LCD The uppermost button til
12. manual 5 4 RAM Troubleshooting RAM Problem The APOS beeps continuously when it is turned on The APOS beeps four or seven times and the LCD will not work When the Upper Part is turned on the message Invalid configuration information please run setup utility is displayed or the amount of base memory and extended memory displayed is incorrect Suggestion For wireless I R keyboard move keyboard away from Upper Part if problem is fixed check for stuck keys or low batteries in the keyboard For wired keyboard unplug the keyboard if problem is fixed check for stuck keys on the keyboard If problem was not fixed turn off the Upper Part unplug the power cord and remove the covers to gain access to the motherboard s SODIMM RAM modules Carefully reseat the modules As Above Run the CMOS Setup utility make sure the amount of base memory defined by the setup utility is correct if not alter them Be sure the amount entered matches the actual amount of system memory on the motherboard If the problem persists turn off the Upper Part unplug the power cord and remove the covers to gain access to the motherboard s SIMM RAM modules Carefully reseat the modules If the problem continues remove each SODIMM and check for damage the removable SODIMM may be defective 5 5 Serial Port Troubleshooting Serial Port Problem E Suggestion A serial device connected to one of the APOS but the serial ports does not respond t
13. n Stand by mode Remove the battery from the APOS if it will not be used for an extended period The APOS Sleep Mode function supports Low Battery Suspend to Disk Caution 1 Do not leave the power switch in the ON position Stand by with the AC power source switched ODD or Disconnected In this situation the battery will continue to supply power to the unit causing it to discharge over a period of time If the AC power source is to be removed for a period greater than 24 hours e g Storage shipping ensure the APOS power switch is in the OFF position to avoid damage to the battery RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DIPOSE OF USED BATTERIES ACCORDING TO INSTRUCTIONS OR LOCAL REGULATIONS 15 APOS User s manual Procedure Unscrew the battery cover retaining screw remove the battery cover and lift up battery connector 16 APOS User s manual Connect the battery to the cable 2 7 VFD Replacement Take the cover off and insert the VFD set use two M3 screws to secure the VFD onto the unit The VFD is internally connected to Com Port Com1 Caution To install or to withdraw VFD power must be switched off 17 APOS User s manual 2 8 Card Reader Replacement Take the cover off and insert the Card Reader Set use two M3 Screws to Secure the Card Reader into the unit If a keyboard device will be connected switch the Master olave Switch on the rear of the Card Reader to the Slave po
14. o the data it is receiving from the computer or the APOS does not respond to data being sent by the device Verify that power is being applied to the serial device and that it is turned on Make sure the cable connecting the serial device to the Upper Part serial port is properly configured for the application Also Make sure the cable is connected securely at both the Upper Part and serial device Try another cable to see if the problem is resolved Make sure the application software is sending data to the correct port 5 6 Error S Error Error Message C drive error Possible Cause Power off and reseat the hard disk drive Run CMOS setup utility and ensure the correct hard disk type is entered Auto Detect If possible try another known working hard drive in the Upper Part If the new drive still does not work the problem will be internal to the Upper Part either the internal HDD data or power cable not connected or faulty the Hard Disk bay is faulty or the motherboard is faulty If the replacement drive works replace the original drive and run DOS scandisk on the drive if the problem is not fixed the drive is faulty and will need to be replaced 29 APOS User s manual C drive failure Power off and reseat the hard disk drive Run CMOS setup utility and ensure the correct hard disk type is entered Auto Detect If possible try another known working hard drive in the Upper Part If the new drive stil doesn t wo
15. rk the problem will be internal to the Upper Part either the internal HDD data or power cable not connected or faulty the Hard Disk bay is faulty or the motherboard is faulty If the replacement drive works replace the original drive and run DOS scandisk on the drive if the problem is not fixed the drive is faulty and will need to be replaced Keyboard error Ensure the keyboard cable from the keyboard receiver is connected securely to I O board J23 CMOS battery state low Make sure the battery is working properly Run the CMOS Setup utility and enter the correct parameters CMOS system options not set Make sure the battery is working properly Run the CMOS Setup utility and enter the correct parameters CMOS display type mismatch Make sure the battery is working properly Run the CMOS Setup utility and enter the correct parameters CAUTION e f any abnormal power conditions or blackout occur during operation immediately switch OFF the COMPOSER unit at the main power switch Once normal power is restored restart the COMPOSER unit e lf the Keyboard Loopback Plug has been removed from the PS 2 keyboard port for any reason reinstall to avoid keyboard error message during boot up If the Keyboard Loopback Plug has been lost the Keyboard Y Cable can be used as an interim solution Keyboard Loopback Plug Keyboard Y Cable 30 APOS User s manual Precaution opecifications are subject to change without notice
16. sition If a keyboard device is not connected switch the Master Slave Switch on the rear of the Card Reader to the Master position Caution To install or remove the Card Reader the power must be switched off 2 9 Wireless LAN Card Installation 2 9 1 Insert wireless LAN card into the unit 18 APOS User s manual 2 9 2 Remove Antenna Cover from chassis 2 9 3 Install the Water Sealing Washer and Antenna Connect the Antenna Connector to Wireless LAN card 19 APOS User s manual 2 10 CF Card Installation and Removal 2 10 1 Insert CF card as diagram 1 p CF card installation Diagram 1 2 10 2 Remove the CF card by pressing black button as indicated 20 APOS User s manual 2 11 Modem Card Installation Install Modem card as shown in diagram 2 Attach plastic standoffs followed by the plastic screws Diagram 2 Modem card installation 2 12 Cashdrawer Board Installation Model GMB A232CDV1 Install Cashdrawer board as shown in diagram 3 Attach plastic standoffs followed by the plastic screws Diagram 3 Cashdrawer board installation 21 APOS User s manual 3 INSTALLATION It is important that before installation the APOS terminal s position and environment be considered 3 1 Pre installation Location Ensure that as with any computer equipment the APOS terminal is positioned in a clean and well ventilated area away from direct sunlight Operator s Comfort
17. ts the screen UP while the lower tilts the screen DOWN The tilt movement is limited to a minimum of 30 degrees and a maximum of 70 degrees To adjust the viewing angle press and hold the UP or DOWN button as required until the best viewing angle is found or the LCD reaches its maximum or minimum limit 2 2 Touch Screen The touch screen is a 5 wire analog resistive mounted on a chemically strengthened backing glass with a resolution of 4096 x 4096 touch points The APOS is designed so that the application accepts all user input via the touch screen Drivers are provided which allow the touch screen to emulate mouse operation therefore most mouse driven applications will accept input from the touch screen 10 APOS User s manual 2 3 Removable Hard Disk Drive The removable hard disk is located left side of panel The following drawings illustrate removal procedure Caution A The HDD must be fitted with HDD Guides on both edges B Do Not insert the HDD into the Apos without the HDD Guides installed or damage to the HDD and or the Apos will occur C The Apos power must be switched off before inserting or to removing the HDD HDD Guides HDD 11 APOS User s manual 2 4 Connectors All connections are located on the underside of the unit Base and I O cables TYPE APOS Unit IO Cables n PS IR Cables x Y Mir n cm Aa ig
18. wer outlet as a dedicated point The supply should have a reliable ground at the switchboard Configuration Any number of methods can be used to install the APOS dependant on countertop configuration user preference and peripherals connected It can simply sit on the countertop in which case care must be taken to ensure it cannot be knocked off the countertop when bumped It can be fixed to the countertop using the mounting plate provided or mounted on a stand over an embedded scanner It would be 22 APOS User s manual impossible to cover every installation situation in this manual so each should be considered individually 3 2 Mounting The APOS is designed to be fitted with a desk stand base unit or with a VESA standard mounting bracket or arm 75 mm X 75 mm 100 mm X 100 mm if required Unscrew the two thumbscrews securing the base unit to the LCD panel oeparate the LCD Panel from the base unit by lifting the LCD panel Use four M4 screws to secure the APOS LCD panel onto any VESA standard mounting bracket or arm use four MA screws 23 APOS User s manual Mounting on the wall Mounting on the desk 24 APOS User s manual Mounting on the calling de EF L porre x d Note the length of screws must not exceed 8mm The location of peripherals should be decided upon consideration for operator safety and comfort should be observed and the length and location of data
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