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1. Figure 60 Removing the TPM 5 If you are instructed to return the old TPM follow all packaging instructions and use any packaging materials that are supplied to you for shipping Chapter 6 Installing removing or replacing hardware 99 What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 154 Installing or replacing a hot swap redundant power supply This topic provides instructions on how to install or replace a hot swap redundant power supply On each hot swap redundant power supply there is a status LED near the power cord connector When the LED is lit in green it indicates that the hot swap redundant power supply is working correctly When the LED is lit in amber it indicates that the hot swap redundant power supply is likely to fail or has failed The hot swap redundant power supply helps you avoid significant interruption to the operation of the system when a powe
2. E a Figure 121 Installing the screws to secure the system board 19 For the new system board open the small handles and microprocessor retainer on each of the microprocessor socket See Installing the second microprocessor on page 107 20 Remove the microprocessor s from the old system board and install them directly on the new system board See Replacing the microprocessor on page 111 150 ThinkServer RD540 User Guide and Hardware Maintenance Manual 21 Remove the plastic microprocessor socket cover s from the new system board Then close the small handles and microprocessor retainer on each of the microprocessor socket Note Do not remove the socket cover s until you have installed microprocessor s into the socket s Figure 122 Removing the microprocessor socket cover 22 Install the heat sink s that are removed from the old system board to the new system board See Installing or replacing a heat sink on page 104 2
3. O z 2 U ZO I Figure 32 Switches Table 2 Switches E BIOS recovery switch EJ Management Engine ME in force update switch E Clear password switch El Reserved for the manufacturer BIOS recovery switch Used to recover the BIOS if the power to your server is interrupted while the BIOS is being updated and your server cannot start correctly To recover the BIOS see Recovering from a BIOS update failure on page 59 H Clear password switch Used to erase forgotten passwords such as an administrator password and a user password Chapter 3 Product overview 45 To clear passwords do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server Remove the server cover See Removing the server cover on page 69 Locate the Clear password switch on the system board Then remove any part
4. Figure 65 Removing the screws that secure the heat sink 7 Gently twist the heat sink to free it from the microprocessor and then lift the heat sink off the system board 8 Lay aside the old heat sink Touch the static protective package that contains the new heat sink to any unpainted surface on the outside of the server Then take the new heat sink out of the package Notes e f you are replacing a heat sink you need to use a cleaning pad that might come with the new heat sink to wipe the thermal grease from the top of the microprocessor before installing the new heat sink Dispose of the cleaning pad after all of the thermal grease is removed from the microprocessor e When handling the new heat sink do not touch the thermal grease on the bottom of it 9 Remove any protective cover that protects the thermal grease on the bottom of the new heat sink Then place the new heat sink on the system board so that the four screws on the new heat sink are aligned with the corresponding mounting studs on the system board 106 ThinkServer RD540 User Guide and Hardware Maintenance Manual 10 Install the four screws to secure the new heat sink on the system board It is recommended that you carefully install the four screws using the following method to avoid any possible damage to the system board a Partially tighten screw then firmly tighten screw E and
5. doo oo H 2 5 inch hard disk drive area i Slim optical drive available in some models Left rack handle Chapter 3 Product overview 17 El Front panel For detailed information about the controls connectors and status LEDs on the front panel see Front panel on page 18 EI Pull out information card The machine type model and serial number label of the server is attached on the pull out information card See Machine type model and serial number label on page 13 E Intelligent Diagnostics Module For more information see Intelligent Diagnostics Module on page 21 E Right rack handle Left rack handle If your server is installed in a rack cabinet you can use the rack handles to slide the server out of the rack cabinet or use the rack handles and screws to secure the server in the rack cabinet so that the server cannot slide out especially in vibration prone areas For more information refer to the Rack Installation Instructions that comes with your server H 2 5 inch hard disk drive area The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied The number of the installed hard disk drives in your server varies by model The vacant hard disk drive bays are occupied by dummy hard disk drive trays The hard disk drive bay numbers are marked on the top edge of the front bezel
6. Figure 118 Removing the screws that secure the system board 148 ThinkServer RD540 User Guide and Hardware Maintenance Manual 15 Gently lift each edge of the system board a little bit upward so that the system board is completely released from the mounting studs on the chassis Slowly move the system board to the front of the chassis and then lift it up to completely remove it out of the chassis Note Carefully handle the system board by its edges Figure 119 Removing the system board Place the old system board on a clean flat and static protective surface Touch the static protective package that contains the new system board to any unpainted surface on the outside of the server Then remove the new system board from the package Note the orientation of the new system board and carefully place it into the chassis so that the rear connectors are inserted into the corresponding holes in the rear panel Figure 120 Installing the new system board Chapter 6 Installing removing or replacing hardware 149 18 Ensure that the ten screw holes in the new system board are aligned with the mounting studs in the chassis Then install the ten screws following the numerical sequence as shown to secure the new system board in the chassis n p i
7. 0 2 N Figure 10 2 5 inch hard disk drive bay numbers top view of the server Slim optical drive Some server models come with a slim SATA optical drive Front panel This topic provides information to help you locate the controls connectors and LEDs on the front panel of the server 18 _ThinkServer RD540 User Guide and Hardware Maintenance Manual The following illustration shows the controls connectors and LEDs on the front panel of the server 2 BFA a o Se o sooo a u Figure 11 Front panel EJ Power switch with power status LED H System error LED EA ID button with ID LED i Front USB connector 1 EJ Network Interface Controller NIC 1 status LED Front USB connector 2 EI Nic 2 status LED El Front VGA DB 15 connector available in some models Power switch with power status LED You can press the power switch to turn on the server when you finish setting up the server You also can hold the power switch for several seconds to turn off the server if you cannot turn it off from the operating system See Chapter 4 Turning on and turning off the server on page 49 The power status LED helps you to determine the current power status Blinking Green The server is in ACPI S1 mode which also is known as Power On Suspend POS mode In this mode the microprocessor is not working while other hardware devices are still working H ID button with ID LED When you pr
8. Figure 115 Removing the system board battery 6 Install a new system board battery Figure 116 Installing the system board battery 7 If you have lifted up the riser card assembly 1 reinstall it into the chassis See Replacing the riser card assembly 1 on page 142 8 Dispose of the old system board battery as required by local ordinances or regulations What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 154 After you replace the system board battery you must reset passwords reset system date and time and reconfigure the server See Chapter 5 Configuring the server on page 51 Replacing the system board Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to replace the system board Note This procedure must be performed only by trained service personnel of Lenovo CAUTION Hazardous moving parts Keep fingers and other body parts away 146 ThinkServer RD540 User Guide and Hardware Maintenance Manual CAUTION A A The heat sink s and microprocessor s might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the server cover Before y
9. Notes e Depending on the model your server might look slightly different from the illustrations in this topic e The front panel board is extremely sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 68 first and carefully perform the operation To replace the front panel board do the following 140 ThinkServer RD540 User Guide and Hardware Maintenance Manual 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server Remove the server cover See Removing the server cover on page 69 Locate the front panel board See Front view of the server on page 14 Disconnect the front panel cable and the front panel USB cable from the front panel board an Pr amp Remove the two screws that secure the front panel board and then carefully remove the front panel board from the chassis Figure 111 Removing the front panel board 7 Touch the static protective package that contains the new front panel board to any unpainted surface on the outside of the server Then take the new front panel board out of the package Note
10. e Use any documentation that comes with the new optical drive and follow those instructions in addition to the instructions in this topic e f no optical drive is installed on your server there is a dummy optical drive To install or replace the optical drive do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Locate the optical drive or dummy optical drive See Server components on page 25 5 Disconnect the signal cable and the power cable from the rear of the optical drive Chapter 6 Installing removing or replacing hardware 127 6 Press the rear of the retaining bracket fl in the direction as shown and push the optical drive or dummy optical drive from the rear until it is projected from the front of the chassis Then hold the optical drive or dummy optical drive from the front and completely slide it out of the chassis Figure 95 Removing the optical drive 7 Touch the static protective package that contains the new optical drive to any unpainted surface on t
11. e If you are using a Linux operating system run the ThinkServer EasyStartup DVD that comes with your server on a computer with a Windows operating system and download the required Ethernet card driver to a removable storage device Then transfer the Ethernet card driver from the removable storage device to your server and run the driver file to install the driver The most up to date device drivers for various server models are always available for download on the Lenovo Support Web site at http www lenovo com drivers Removing the Ethernet card Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to remove the Ethernet card Chapter 6 Installing removing or replacing hardware 83 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Use any documentation that comes with the Ethernet card and follow those instructions in addition to the instructions in this topic e Depending on the specific type the Ethernet card might look different from the illustration in this topic To remove the Ethernet card do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables th
12. on page iii and Guidelines on page 67 This topic provides instructions on how to remove the TPM if the server has one installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference 98 ThinkServer RD540 User Guide and Hardware Maintenance Manual Notes e f you remove the TPM the TPM function is unavailable e Use any documentation that comes with the TPM and follow those instructions in addition to the instructions in this topic e Depending on the model your server might look slightly different from the illustration in this topic To remove the TPM do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Locate the TPM on the system board and then remove the TPM from the TPM connector by lifting it straight up Note Carefully handle the TPM by its edges
13. 4 Touch the static protective package that contains the TPM to any unpainted surface on the outside of the server Then take the TPM out of the package Note Carefully handle the TPM by its edges Chapter 6 Installing removing or replacing hardware 97 5 Locate the TPM connector on the system board and then insert the TPM into the TPM connector Figure 59 Installing the TPM What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 154 Then you can configure the TPM function in the Setup Utility program See Configuring the TPM function on page 56 Removing the ThinkServer Trusted Platform Module Attention Do not open your server or attempt any repair before reading and understanding Safety information
14. A FAS E in ZH gt FV BE NE AE E a BEN CE DVD EN Bul ait S MAKE R gt Bu r n kullanmadan nce r nle birlikte g nderilen belge DVD si zerindeki ok dil i eren g venlik y nergelerini okuyup anlad n zdan emin olun epe BUKOPNCTaHHsIM LibOro MPOAYKTY YBAKHO O3HANOMTECA 3 IHCTPYKLISMN 3 TEXHIKN 6esneKN Ha piSHUx MOBaX LO MOXHa 3Ha TN Ha DVD gncky 3 DOKYMEHTALIiEIO B KOMNNEKT 3 NDOAYKTOM Important For translated versions of the caution or danger statement refer to the Safety Warranty and Support Information document Ensure that you read and understand all caution and danger statements in this document before you perform the procedures Read and understand any additional safety information that is included with the server or optional device before you install remove or replace the device iv ThinkServer RD540 User Guide and Hardware Maintenance Manual Statement 1 AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Ensure that all power cord connectors are securely and completely plugged into receptacles Connect to properly wired outlets any equipment that will be attached to this product When possible
15. Guidelines on page 67 This topic provides instructions on how to install or replace a hot swap hard disk drive For a list of the ThinkServer hard disk drive options go to http www lenovo com thinkserver You can install or replace a hot swap hard disk drive without turning off the server which helps you avoid significant interruption to the operation of the system The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied The number of the installed hard disk drives in your server varies depending on the server model The vacant bays are occupied by dummy hard disk drive trays When you install a hot swap hard disk drive save the removed dummy hard disk drive tray from the drive bay in the event that you later remove the hot swap hard disk drive and need the dummy tray to cover the place Attention An unoccupied drive bay without any other protection might impact the EMI integrity and cooling of the server which might result in overheating or component damage To maintain the EMI integrity and Chapter 6 Installing removing or replacing hardware 115 cooling of the server install a new hot swap hard disk drive as soon as you remove the failing one or the dummy tray Before you begin review the following hard disk drive installation rules Follow the order of the hard disk drive bays when installing a hard disk drive See Server components on page 25 to locate the hard
16. RAID 10 consists of striped data across mirrored spans A RAID 10 drive group is a spanned drive group that creates a striped set from a series of mirrored drives RAID 10 allows a maximum of eight spans You must use an even number of drives in each RAID virtual drive in the span The RAID 1 virtual drives must have the same stripe size RAID 10 provides high data throughput and complete data redundancy but uses a larger number of spans RAID 10 requires a minimum number of four hard disk drives and also requires an even number of drives for example six hard disk drives or eight hard disk drives Chapter 5 Configuring the server 63 e RAID 50 a combination of RAID 0 and RAID 5 RAID 50 uses distributed parity and disk striping A RAID 50 drive group is a spanned drive group in which data is striped across multiple RAID 5 drive groups RAID 50 works best with data that requires high reliability high request rates high data transfers and medium to large capacity Note Having virtual drives of different RAID levels such as RAID 0 and RAID 5 in the same drive group is not allowed For example if an existing RAID 5 virtual drive is created out of partial space in an array the next virtual drive in the array has to be RAID 5 only RAID 50 requires a minimum number of six hard disk drives For detailed information about RAID refer to Introduction to RAID in the MegaRAID SAS Software User Guide on the documentation DVD that comes wi
17. You also can use the Firmware Updater program to help you keep the server firmware up to date See Updating the firmware on page 65 Updating flashing the BIOS This topic provides instructions on how to update flash the BIOS Notes e Update the BIOS on your server only if the newer BIOS version specifically solves a problem you have We do not recommend BIOS updates for servers that do not need them You can view the updated information for the new BIOS version in the installation instructions for the BIOS update package e Downgrading the BIOS to an earlier version is not recommended and might not be supported An earlier BIOS version might not support the latest system configurations e If the power to your server is interrupted while the POST and BIOS are being updated your server might not restart correctly Ensure that you perform the BIOS update procedure in an environment with a steady power supply Besides ensure that your server can restart successfully without encountering hardware problems e If you have updated the BIOS firmware all the BIOS settings become the default settings of the updated BIOS version You need to check and reconfigure the BIOS settings for your specific needs You can select Save as User Defaults on the Save amp Exit menu in the Setup Utility program to save your current BIOS settings as user default values before updating the BIOS Then you can select Restore User Defaults on the Save amp E
18. Carefully handle the Ethernet card by its edges 82 ThinkServer RD540 User Guide and Hardware Maintenance Manual 7 Position the Ethernet card near the PCI Express card slot and align the tab of the Ethernet card with the hole in the riser card assembly 1 Then press the Ethernet card straight into the slot until it is securely seated in the slot Figure 47 Installing the Ethernet card 8 Depending on the type of the Ethernet card you might need to connect any required cables Refer to the documentation that comes with the Ethernet card for specific information 9 Reinstall the riser card assembly 1 See Replacing the riser card assembly 1 on page 142 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 154 Then continue with the following procedure to install the Ethernet card driver if required To install the required device driver for the Ethernet card do one of the following Note You do not need to use the driver disc that might come with the Ethernet card e If you are using a Windows operating system run the ThinkServer EasyStartup DVD that comes with your server and follow the instructions on the screen to download and install the required Ethernet card driver to the server For more information see Using the ThinkServer EasyStartup program ona Windows operating system on page 62
19. GONG SECC ee CECE ECES al uss T Figure 52 Installing the RAID card 13 Connect signal cables to the connectors on the new RAID card and the connectors on the hot swap hard disk drive backplane See your note and Mini SAS to mini SAS signal cable connections on page 37 14 Reinstall the riser card assembly 2 The procedure is similar to that of the riser card assembly 1 See Replacing the riser card assembly 1 on page 142 15 If you are instructed to return the old RAID card follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section Chapter 6 Installing removing or replacing hardware 87 e To complete the replacement go to Completing the parts replacement on page 154 Then configure RAID for your server See Configuring RAID on page 62 e After a Lenovo RAID card is replaced do the following 1 Check the version of the new RAID card firmware by pressing Ctrl H when starting the Setup Utility program 2 Go to http www lenovo com drivers and follow the instructions on the Web page to download the latest version of firmware Then install the firmware to your server Note If you want to use the Firmware Updater program ensure that it is the latest version To get the latest version of the Firmware Updater program go to http www lenovo c
20. Remove the server cover See Removing the server cover on page 69 4 Locate the TMM Premium on the system board and then lift the TMM Premium straight up to remove it from the TMM Premium connector I I Figure 58 Removing the TMM Premium 5 If you are instructed to return the old TMM Premium follow all packaging instructions and use any packaging materials that are supplied to you for shipping 96 ThinkServer RD540 User Guide and Hardware Maintenance Manual What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 154 Installing or removing the ThinkServer Trusted Platform Module This topic provides instructions on how to install or remove the ThinkServer Trusted Platform Module here
21. Replace the optical drive Replace the backplane Trained service technician only Replace the system board Ensure that the disc is in the optical drive with the shiny side facing down Ensure that the disc surface is clean and not scratched Check the disc or package for regional coding You might need to purchase a disc with coding for the region where you are using the product 4 Restart the disc player program 5 Restart the server 6 Run any optical drive diagnostic programs if you have 7 Reinstall the optical drive and reconnect cables 8 Replace the signal cable for the optical drive 9 Replace the optical drive Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page 159 for the subsequent steps you should check after using the information in this topic If the problem still cannot be solved seek technical assistance See Chapter 8 Getting information help and service on page 165 Notes e f you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardware on page 67 e The status LEDs on each hot swap hard disk drive help you easily identify a problem See Hot swap hard disk drive status LEDs on page 30 Sito don A newly
22. System board jumpers and switches on page 42 e If you have changed any hardware in the server you might need to reflash the BIOS the BMC firmware and the FRU Sensor Data Records SDR The Setup Utility program main interface consists of the following menus e Main menu on page 52 e Advanced menu on page 52 e Security menu on page 53 e Server Management menu on page 53 e Boot Options menu on page 54 e Boot Manager menu on page 54 e Save amp Exit menu on page 54 Lenovo provides the BIOS update utility on the Lenovo Support Web site You can download the BIOS update utility to update the BIOS if the newer BIOS version specifically solves a problem you have See Updating or recovering the BIOS on page 58 If the power to your server is interrupted while the BIOS is being updated and your server cannot start correctly use the BIOS recovery switch to recover from a BIOS update failure See System board jumpers and switches on page 42 Main menu After entering the Setup Utility program you can see the Main menu which lists basic information about the BIOS microprocessor type microprocessor speed and core numbers total memory size and system date and time To set the system date and time on the Main menu see Setting the system date and time on page 54 Advanced menu You can view or change various server component settings on the Advanced menu in the Setup Util
23. folder might contain additional installation packages that are not required to be installed on your server For instructions on how to configure and manage the advanced SATA or SAS hardware RAID refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server This document also is available on the Lenovo Web site at http www lenovo com UserManuals Configuring the Ethernet controllers The Ethernet controllers are integrated on the system board They provide an interface for connecting to a 10 Mbps 100 Mbps or 1000 Mbps network and provide full duplex FDX capability which enables simultaneous transmission and reception of data on the network You do not have to set any jumpers or configure the Ethernet controllers However you must install a device driver to enable the operating system to recognize the controllers The ThinkServer EasyStartup program simplifies the process of configuring RAID and installing supported operating systems and device drivers on your server See Using the ThinkServer EasyStartup program on page 59 The device drivers for onboard Ethernet controllers also are available for download at http www lenovo com drivers Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Web site Go to http www lenovo com drivers and follow the instructions on the Web page to check for the latest level of fir
24. use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect To disconnect Turn everything OFF Turn everything OFF First attach all cables to devices First remove power cords from outlets Attach signal cables to connectors Remove signal cables from connectors Attach power cords to outlets Remove all cables from devices Turn devices ON Statement 2 nanoen Danger of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations Copyright Lenovo 2013 Statement 3 A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the
25. 2 Reinstall the removed fan or install a new fan to replace the removed fan The power supply has a critical error Check the BMC for detailed information The power cord has been disconnected 1 Ensure that the power supplies are from one power supply or a redundant installed securely in the server power supply has been removed Ensure that the power cords are connected securely to the power supplies Install a new power supply to replace the removed one The THERMTRIP signal is asserted e Check the BMC for errors and then because the system is overheated check the system fans e Ensure that the ambient temperature limit LED is off Off None The server is off or the server is on and is working correctly 20 ThinkServer RD540 User Guide and Hardware Maintenance Manual i Front USB connector 1 Front USB connector 2 Used to attach a USB compatible device such as a USB keyboard mouse scanner or printer If you have more than six USB devices you can purchase a USB hub which you can use to connect additional USB devices Ei Front VGA DB 15 connector available in some models Used to attach a VGA compatible video device such as a VGA monitor Intelligent Diagnostics Module This topic provides information about the Intelligent Diagnostics Module hereinafter referred to as the IDM and the diagnostic LEDs on the module Many errors are first indicated by a lit error LED on the diagnostic panel of the server
26. BIOS update failure Note If the operating system of your server is installed under EFI mode you need to reinstall the operating system after recovering the BIOS To recover from a BIOS update failure do the following 1 Go to http www lenovo com drivers and follow the instructions on the Web page to download a BIOS update utility program package Then put the amiboot rom file contained in the package into the root directory of a bootable USB key 2 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 3 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 4 Remove the server cover See Removing the server cover on page 69 5 Locate the BIOS recovery switch on the system board See System board jumpers and switches on page 42 Then remove any parts and disconnect any cables that might impede your access to the switch 6 Move the BIOS recovery switch from the default off position to the on position 7 Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 154 8 Connect the server to an ac power source and then start the server from th
27. If an LED is lit one or more LEDs elsewhere in the server might also be lit to direct you to the source of the error See System board LEDs on page 46 The following illustration shows the location of the IDM and the diagnostic LEDs on the IDM panel in the front of the server Depending on the model your server might look slightly different from the illustrations in this topic O O s SVE 5 6 ggpopooppoppononnog poopoo ponononnnonnnnonnon 5 BEEBBERCERRSEERRREN M ponon le ponon pononononnonnnnonnan a g nononono a g Bosnian alg DOGS SSSSeooecoooeqooedg GOOEDODOS OO GOOD doaaqooeocoooooscos g A SOSSE lal Doecocooeooscogsacos oct DESSEN Figure 12 IDM panel te sews Desenpton heim E Power supply error Solid off The power supply is working LED correctly Solid on amber The power supply is likely to fail Check the BMC for errors and or has failed run the diagnostic programs See Using a diagnostic program on page 160 Note To identify the failing power supply check the status LED near the power cord connector on the redundant power supply Chapter 3 Product overview 21 C wo f ses I Desert en E Ambient temperature limit LED Solid on amber Solid off The server is running a
28. Support is set to Enabled When TPM Support is set to Enabled the TPM State item is displayed Set TPM State to Enabled Press F10 to save settings and exit the Setup Utility program The server will restart to enable the TPM function A WwW PY 56 ThinkServer RD540 User Guide and Hardware Maintenance Manual Setting the mode of the Ethernet connectors There are three RJ 45 Ethernet connectors on the rear of the server The Ethernet connector 0 is for system management by default However you also can set the Ethernet connector 1 or 2 for system management use You also can install an operating system through the system management connector To locate the three Ethernet connectors see Rear view of the server on page 22 If you set one of the Ethernet connectors for system management the other two Ethernet connectors can be teamed If two Ethernet connectors are teamed the connection speed of two Ethernet connectors will be the same with the lower connection speed after teaming Ethernet connector for system Ethernet connectors for teaming Connection speed for each of the management two teamed Ethernet connectors Ethernet connector 0 Ethernet connector 1 and Ethernet 1000 Mbps connector 2 Ethernet connector 1 Ethernet connector 0 and Ethernet 1000 Mbps connector 2 Ethernet connector 2 Ethernet connector 0 and Ethernet 1000 Mbps connector 1 To set the mode of the Ethernet connectors in the Setup Utility program do the fo
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30. are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 154 Replacing the Intelligent Diagnostics Module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to replace the Intelligent Diagnostics Module hereinafter referred to as the IDM The IDM provides diagnostic LEDs through the IDM panel to help you easily identify a problem For more information see Intelligent Diagnostics Module on page 21 136 ThinkServer RD540 User Guide and Hardware Maintenance Manual Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Depending on the model your server might look slightly different from the illustrations in this topic e f you remove the IDM the server will lose the diagnostic LEDs on the IDM panel To replace the IDM do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a
31. connector Used to connect the cable of the front VGA connector on the front panel of the server EI SATA connector 0 Used to connect the signal cable of the slim optical drive Platform Controller Hub PCH This chip on the system board serves as a PCH which provides the data buffering and interface arbitration required to ensure that system interfaces operate efficiently and provides the bandwidth necessary for the system to achieve peak performance EJ System board battery Your server has a special type of memory that maintains the date time and configuration information for built in features The system board battery keeps the information active when you turn off the server Eq Internal USB Type A connector 1 Used to connect a device that uses a USB Type A connector For example in some situations you might want to connect a USB key directly to the system board You can connect it to an internal USB Type A connector EQ ThinkServer Management Module Premium connector Used to connect a server option named ThinkServer Management Module Premium TMM Premium to enable advanced remote management functions on your server See Installing or removing the ThinkServer Management Module Premium on page 94 Internal USB Type A connector 2 Used to connect a device that uses a USB Type A connector For example in some situations you might want to connect a USB key directly to the system board You can connect it to an internal USB Typ
32. device in the field wiring Statement 17 A CAUTION This product contains a Class 1M laser Do not view directly with optical instruments Statement 18 A CAUTION Do not place any object on top of rack mounted products Statement 19 A CAUTION Hazardous moving parts Keep fingers and other body parts away Copyright Lenovo 2013 ix Statement 20 A CAUTION A lithium ion battery is provided To avoid possible explosion do not burn the battery Replace the battery only with the Lenovo approved part Recycle or discard the battery as instructed by local regulations Safety inspection guide The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions As each machine was designed and built required safety items were installed to protect users and service technicians from injury This guide addresses only those items You should use good judgment to identify potential safety hazards due to attachment of non ThinkServer features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present e Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock e Explosive hazards such as a damaged Cathode
33. disk drive bays in your server For RAID configuration the hard disk drives must be the same type with the same capacity if they are within a single RAID array For more information see Configuring RAID on page 62 For hard disk drives with different capacities install the hard disk drive by following the order of the hard disk drive bays as well as the order from the lowest capacity to the highest capacity Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes Depending on the model your server might come with 3 5 inch hot swap hard disk drives or 2 5 inch hot swap hard disk drives The illustrations in this topic are based on server models with 3 5 inch hot swap hard disk drives For other models the replacement procedure is similar Depending on the model your server might look slightly different from the illustrations in this topic Use any documentation that comes with the hot swap hard disk drive and follow those instructions in addition to the instructions in this topic To install or replace a hot swap hard disk drive do the following 1 Locate the appropriate hard disk drive bay See Server components on page 25 2 Press the release button J to open the handle of the hot swap hard disk drive or the dummy tray Figure 79 Opening the handle of the hot swap hard disk drive 116 ThinkServer RD540 User Guide and Hardware Ma
34. drive is simultaneously written to another drive This is good for small databases or other applications that require small capacity but complete data redundancy RAID 1 provides fault tolerance from disk errors or failures and continues to operate as long as at least one drive in the mirrored set is functioning With appropriate operating system support there can be increased read performance and only a minimal write performance reduction RAID 1 requires a minimum number of two hard disk drives e RAID 5 block level striping with distributed parity RAID 5 uses disk striping and parity data across all drives distributed parity to provide high data throughput especially for small random access RAID 5 distributes parity along with the data and requires all drives but one to be present to operate drive failure requires replacement but the array is not destroyed by a single drive failure Upon drive failure any subsequent read operations can be calculated from the distributed parity so that the drive failure is masked from the end user The array will have data loss in the event of a second drive failure and is vulnerable until the data that was on the failing drive is rebuilt onto a replacement drive A single drive failure in the set will result in reduced performance of the entire set until the failing drive has been replaced and rebuilt RAID 5 requires a minimum number of three hard disk drives e RAID 10 a combination of RAID 0 and RAID 1
35. flat clean and static protective surface See the Rack Installation Instructions that comes with the server Remove the server cover See Removing the server cover on page 69 Locate the IDM See Server components on page 25 Disconnect the cable from the rear of the IDM ona Pr Ww Remove the two screws that secure the IDM and then carefully remove the IDM from the chassis Figure 107 Removing the IDM 7 Touch the static protective package that contains the new IDM to any unpainted surface on the outside of the server Then take the new IDM out of the package Chapter 6 Installing removing or replacing hardware 137 8 Position the new IDM on the chassis so that the screw holes in the new IDM are aligned with the corresponding mounting studs on the chassis Then install the screws to secure the new IDM in place Figure 108 Installing the IDM 9 Connect the IDM cable to the rear of the new IDM 10 If you are instructed to return the old IDM follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 154 Replacing a system fan Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on pag
36. following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Arie Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 A gt 18 kg 39 7 Ib gt 32 kg 70 5 Ib gt 55 kg 121 2 Ib lt 32 kg 70 5 Ib lt 55 kg 121 2 Ib lt 100 kg 220 5 Ib CAUTION Use safe practices when lifting Statement 5 AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source A A 2 0 m 1 09 vi ThinkServer RD540 User Guide and Hardware Maintenance Manual Statement 6 A CAUTION If you install a strain relief bracket option over the end of the power cord that is connected to the device you must connect the other end of the power cord to a power source that is easily accessible in case it needs to be di
37. in the event that you later remove the hot swap hard disk drive or solid state drive and need the dummy tray to cover the place Attention An unoccupied drive bay without any other protection might impact the EMI integrity and cooling of the server which might result in overheating or component damage To maintain the EMI integrity and cooling of the server install a new hot swap hard disk drive or solid state drive as soon as you remove the failing one or the dummy tray Before you begin review the following solid state drive installation rules e Follow the order of the hard disk drive bays when installing a solid state drive See Server components on page 25 to locate the hard disk drive bays in your server e For RAID configuration the solid state drives must be the same type with the same capacity if they are within a single RAID array For more information see Configuring RAID on page 62 e For solid state drives with different capacities install the solid state drive by following the order of the hard disk drive bays as well as the order from the lowest capacity to the highest capacity Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Depending on the model your server might come with 3 5 inch hot swap hard disk drives or 2 5 inch hot swap hard disk drives The illustrations in this topic are based on server models with 3 5 in
38. inch hard disk drives E 8 pin power connector EJ Mini SAS ports 0 3 E Optical drive power connector 8 pin power connector Used to connect a power cable to provide power to the backplane H Optical drive power connector Used to connect the power cable for the slim optical drive Ei Mini SAS ports 0 3 Used to connect the mini SAS connector on one end of the mini SAS signal cable to support the hard disk drive 0 to hard disk drive 3 Backplane for eight 2 5 inch hard disk drives This topic provides information to help you locate the connectors on the backplane for eight 2 5 inch hard disk drives The following illustrations show the connectors on the backplane for eight 2 5 inch hard disk drives Figure 24 Front view of the backplane for eight 2 5 inch hard disk drives EJ Slot 2 for a 2 5 inch hard disk drive H Slot 5 for a 2 5 inch hard disk drive H Slot 4 for a 2 5 inch hard disk drive Gi Slot 3 for a 2 5 inch hard disk drive EI Slot 6 for a 2 5 inch hard disk drive Slot 1 for a 2 5 inch hard disk drive ES Slot 7 for a 2 5 inch hard disk drive EJ Slot 0 for a 2 5 inch hard disk drive Chapter 3 Product overview 35 Figure 25 Rear view of the backplane for eight 2 5 inch hard disk drives 8 pin power connector EJ Mini SAS ports 0 3 E 8 pin power connector Used to connect a power cable to provi
39. installed hot swap hard disk drive is not recognized Ensure that the drive is installed into the correct drive bay 2 Restart the server 3 Remove the drive from the bay wait 45 seconds and reinsert the drive into the bay making sure that the drive connects to the hot swap hard disk drive backplane Run any diagnostic programs to test the hard disk drive if you have Ensure that the hot swap hard disk drive backplane is correctly seated When it is correctly seated the drive assemblies correctly connect to the 162 ThinkServer RD540 User Guide and Hardware Maintenance Manual backplane without bowing or causing movement of the backplane Ensure that the cable connection is correct See Mini SAS to mini SAS signal cable connections on page 37 Reconnect the backplane power cable and repeat step 1 through step 4 Reconnect the backplane signal cable and repeat step 1 through step 4 If you suspect a problem with the backplane signal cable or the backplane a Replace the affected backplane signal cable b Replace the affected backplane Multiple hard disk drives fail Ensure that the cable connection is correct See Mini SAS to mini SAS signal cable connections on page 37 Reconnect the power cables Reconnect the signal cables Replace the affected signal cables If you suspect a problem with the backplane replace the affected backplane Memory module p
40. installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server Remove the server cover See Removing the server cover on page 69 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 73 Locate the microprocessor socket 2 on the system board See System board components on page 38 oa Pr Ww Open the small handle Ef first Then open the other small handle Note There are two marks on the microprocessor retainer You need to open the small handle marked with m first and then you can open the other small handle marked with Figure 67 Opening the handles 108 ThinkServer RD540 User Guide and Hardware Maintenance Manual 7 Gently press the microprocessor retainer to open it Ensure that the small handles and the microprocessor retainer are in the fully open position Note Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 68 Opening the microprocessor retainer 8 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside of the server Then remove the new microprocessor from the package 9 Remove the new microprocessor from the protective cover that protects the gold contacts on th
41. is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 73 5 Locate the heat sink or the place for installing the second heat sink See Server components on page 25 Chapter 6 Installing removing or replacing hardware 105 6 If you are replacing a heat sink remove the four screws that secure the heat sink to the system board It is recommended that you carefully remove the four screws from the system board using the following method to avoid any possible damage to the system board a Partially remove screw E then completely remove screw E and then return to screw ij and completely remove it b Partially remove screw then completely remove screw J and then return to screw E and completely remove it Note The four screws are integrated parts of the heat sink Do not try to remove the four screws from the heat sink
42. of independent physical hard disk drives are set up to use RAID technology they are in a RAID array This array distributes data across multiple hard disk drives but the array appears to the host server as one single storage unit Creating and using RAID arrays provides high performance such as the expedited I O performance because several drives can be accessed simultaneously RAID drive groups also improve data storage reliability and fault tolerance compared with single drive storage systems Data loss resulting from a drive failure can be prevented by reconstructing missing data from the remaining drives The following list describes some of the most commonly used RAID levels e RAID 0 block level striping without parity or mirroring Simple stripe sets are normally referred to as RAID 0 RAID O uses striping to provide high data throughput especially for large files in an environment that does not require fault tolerance RAID 0 has no redundancy and it provides improved performance and additional storage without fault tolerance Any drive failure destroys the array and the likelihood of failure increases with more drives in the array RAID 0 does not implement error checking so any error is uncorrectable More drives in the array means higher bandwidth but greater risk of data loss RAID 0 requires a minimum number of two hard disk drives e RAID 1 mirroring without parity or striping RAID 1 uses mirroring so that data written to one
43. operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Copyright Lenovo 2013 xi xii ThinkServer RD540 User Guide and Hardware Maintenance Manual Chapter 1 General information This chapter provides some general information about your product This chapter contains the following items e Introduction on page 1 e Server documentation on page 2 Introduction This document for your Lenovo ThinkServer product contains information about the server features specifications component locations configuration instructions hardware replacement procedures and basic troubleshooting and diagnostics Your server comes with a documentation DVD that contains various server documents to help you use and maintain the server Meanwhile your server comes with a ThinkServer EasyStartup DVD that provides a convenient solution for configuring the server and installing an operating system The Lenovo Limited Warranty LLW contains the warranty terms that apply to the product you purchased from Lenovo Read the LLW on the documentation DVD that comes with your server A printable generic version of the latest LLW also is available in more than 30 languages at http www lenovo com warranty Ilw_01 If you cannot obtain the LLW through the documentation DVD or Lenovo Web site contact your local Lenovo office or reseller to obtain a printed version of the LL
44. program also is on the DVD and can be accessed directly from the program interface Chapter 5 Configuring the server 59 If you do not have a ThinkServer EasyStartup DVD you also can download an ISO image from the Lenovo Support Web site and make a disc by yourself To download the ThinkServer EasyStartup program image and burn it into a disc do the following 1 Go to http www lenovo com drivers and follow the instructions on the Web page to locate the ThinkServer EasyStartup program 2 Download the ISO image for the ThinkServer EasyStartup program and the readme file The readme file contains important information about the ThinkServer EasyStartup program 3 Print the readme file and read it carefully 4 Use an optical drive and any DVD burning software to create a bootable disc with the ISO image Features of the ThinkServer EasyStartup program This topic lists the features of the ThinkServer EasyStartup program The ThinkServer EasyStartup program has the following features e Contained in a self starting bootable DVD e Easy to use language selectable interface e Integrated help system and user guide e Automatic hardware detection e Contains the RAID configuration utility e Provides device drivers based on the server model and detected devices e Downloads device drivers from the ThinkServer EasyStartup DVD according to the operating system or add on device e Selectable partition size and file system type e Supp
45. removing or replacing hardware 81 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Remove the riser card assembly 1 and lay it upside down on a flat clean and static protective surface See Replacing the riser card assembly 1 on page 142 Note Usually an Ethernet card is installed on the riser card assembly 1 and also can be installed in any PCI Express card slot that supports it See Rear view of the server on page 22 to identify the PCI Express card slots of your server 5 Locate the PCI Express card slot for installing the Ethernet card and then remove the PCI Express card slot bracket from the riser card assembly 1 Store the PCI Express card slot bracket in the event that you later remove the Ethernet card and need the bracket to cover the place Figure 46 Removing a PCI Express card slot bracket 6 Touch the static protective package that contains the Ethernet card to any unpainted surface on the outside of the server Then take the Ethernet card out of the package Note
46. selecting the language and keyboard layout click OK Then you will see one or more reminders or messages about configuring storage devices Click Next until you are presented with the Lenovo License Agreement Read the Lenovo License Agreement carefully In order to continue you must accept the terms by clicking Agree Then the Date and time window opens 4 Set the current date and time and click OK The Start option window opens 5 The Start option window provides the following selections e Continue to the main interface e Install the operating system using a pre existing response file e Configure RAID using a pre existing response file Read the explanations on the screen and select a desired option Then follow the instructions on the screen If this is the first time you are using the ThinkServer EasyStartup program select the option to continue to the main interface and view the compatibility notes and user guide Notes Functionality and supported operating systems vary depending on the version of the ThinkServer EasyStartup program From the main interface of the program click Compatibility notes to view the information about the RAID controllers operating systems and server configurations supported by the specific version of the program and click User Guide to view the various functions and learn how to use the program Before using the ThinkServer EasyStartup program to install an operating system ensure that any externa
47. supported hard disk drives e Front view of server models with eight 2 5 inch hard disk drive bays on page 16 e Front view of server models with eight 2 5 inch hard disk drive bays on page 16 e Front view of server models with six 2 5 inch hard disk drive bays on page 17 Notes e Depending on the model your server might look slightly different from the illustrations in this topic 14 _ThinkServer RD540 User Guide and Hardware Maintenance Manual e The term 2 5 inch hot swap hard disk drives or 2 5 inch hard disk drives hereinafter refers to all the supported types of 2 5 inch hard disk drives including the solid state drives Front view of server models with eight 3 5 inch hard disk drive bays The following illustration shows the front view of server models with eight 3 5 inch hard disk drive bays a a a zoa Begg S Br EE 1 u BEEEEEESSSSSgSSeSReReeRE0000 Co ponnn O 202000000 POOOCORTEOD0E nonno ponpnonnnannnnannan ponnonnanonnannnann GOOGLE NOAGOGOACoAG SOSSE SOSSE OO poom pooo D0000 pong Boa SOSSE a Figure 5 Front view of server models with eight 3 5 inch hard disk drive bays El Front panel H Right rack handle H Intelligent Diagnostics Module i 3 5 inch hard disk drive area EJ Pull out information c
48. the installation of or questions related to Service Packs for your installed Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration services upgraded or extended hardware repair services and custom installation services Service availability and service names might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com Chapter 8 Getting information help and service 167 168 ThinkServer RD540 User Guide and Hardware Maintenance Manual Appendix A Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the oper
49. the new microprocessor in the socket Note There are two marks on the microprocessor retainer Ensure that you close the small handle marked with first and then close the small handle marked with s Always follow the correct sequence when you close the small handles Figure 72 Securing the microprocessor in the socket 13 Install the new heat sink that comes with the microprocessor option kit See Installing or replacing a heat sink on page 104 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 154 Replacing the microprocessor Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to replace the microprocessor CAUTION AA The heat sink and microprocessor might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the server cover Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Chapter 6 Installing removing or replacing hardware 111 Notes To 4 N OOA OO Ensure that the new microprocessor is the correct type your server supports See Memory module installation rules o
50. us en ROHS_Communication pdf German Ordinance for Work gloss statement The product is not suitable for use with visual display work place devices according to clause 2 of the German Ordinance for Work with Visual Display Units Das Produkt ist nicht fur den Einsatz an Bildschirmarbeitsplatzen im Sinne 2 der Bildschirmarbeitsverordnung geeignet Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices The following information refers to the Lenovo ThinkServer machine types 70AR 70AS 70AT and 70AU Federal Communications Commission FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own e
51. use an ESD wrist strap or other grounding system when you work inside the server with the power on The server supports hot swap devices and is designed to operate safely while it is turned on and the cover is removed Follow these guidelines when you work inside the server with the power on e Avoid wearing loose fitting clothing on your forearms Button long sleeved shirts before working inside the server do not wear cuff links while you are working inside the server e Do not allow your necktie or scarf to hang inside the server e Remove jewelry such as bracelets necklaces rings and loose fitting wrist watches e Remove items from your shirt pocket such as pens and pencils These items might fall into the server as you lean over it e Avoid dropping any metallic objects into the server such as paper clips hairpins and screws Removing the server cover Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to remove the server cover Chapter 6 Installing removing or replacing hardware 69 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To remove the server cover do the followin
52. you will be prompted to do this while upgrading the BIOS or you can locate the files for updating the VPD within the DOS BIOS package For some servers the VPD utility is available for download at http www lenovo com drivers Note If you want to use the Firmware Updater program ensure that it is the latest version To get the latest version of the Firmware Updater program go to http www lenovo com drivers locate different versions of the program and then identify the latest version by comparing readme files If the latest version of the Firmware Updater program does not contain the latest version of the driver you need download that driver separately from the Web page and install it individually to your server Completing the parts replacement This topic provides instructions to help you complete the parts replacement and turn on your server To complete the parts replacement you must properly route the cables inside the server reinstall the cooling shroud if necessary reinstall the server cover reconnect all the external cables and for some devices update the firmware and run the Setup Utility program to do further setup Reinstalling the server cover and reconnecting cables Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to reinstall the server cover and reconnect ca
53. 1 See Replacing the riser card assembly 1 on page 142 7 Remove the ThinkServer RAID 700 Adapter from the riser card assembly 2 See Replacing the RAID card on page 85 8 Remove the three screws first Then hold the TR 700 Battery and lift it up from the ThinkServer RAID 700 Adapter o D Note Center the screwdriver when you remove the screws to avoid possible damage to any parts iG Sie eo A a E 22 il is Ww Figure 56 Removing the TR 700 Battery 9 Reinstall the ThinkServer RAID 700 Adapter to the riser card assembly 2 See Replacing the RAID card on page 85 Chapter 6 Installing removing or replacing hardware 93 10 Reconnect cables to the ThinkServer RAID 700 Adapter See Mini SAS to mini SAS signal cable connections on page 37 11 Reinstall the riser card assembly 2 The procedure is similar to that of the riser card assembly 1 See Replacing the riser card assembly 1 on page 142 What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 154 Then configure RAID for your server See Configuring RAID on page 62 Installing or removing the ThinkServer Management Module Premium This topic provides instructions on how to install or remove the ThinkServer Management Module Premium hereinafter referred to as the TMM Premium The T
54. 159 for the subsequent steps you should check after using the information in this topic If the problem still cannot be solved seek technical assistance See Chapter 8 Getting information help and service on page 165 Notes e If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardware on page 67 e Ifaan action step is preceded by Trained service technician only this action step is reserved for a trained service technician and must be performed only by a trained service technician en The optical drive is not recognized 1 Ensure that e The related cables and connectors are not damaged and the connector pins are not bent The optical drive is securely connected to the correct SATA connector on the system board and the SATA connector is enabled in the Setup Utility program See Using the Setup Utility program on page 51 All cables and jumpers if any are installed correctly The correct device driver is installed for the optical drive Run any optical drive diagnostic programs if you have Reinstall the optical drive and reconnect cables Chapter 7 Troubleshooting and diagnostics 161 A disc is not working correctly Hard disk drive problems Replace the signal cable for the optical drive Replace the power cable for the optical drive Replace the power cable for the backplane
55. 2 road map server setup 5 S Save amp Exit menu Setup Utility program 54 Security menu Setup Utility program 53 serial number label locations 13 server components locations 25 server configuration updating 157 server cover installing 154 removing 69 server documentation 2 Server Management menu Setup Utility program 53 server package 7 server setup roadmap 5 service getting 165 setting changing deleting password 55 Setup Utility program Ethernet connector 0 57 exiting 57 interface 52 password 55 starting 51 TPM 56 using 51 slim optical drive locations 15 18 software 11 solid state drive installing 119 120 replacing 119 124 specifications 11 starting Setup Utility program 51 ThinkServer EasyStartup program 60 startup device selecting 56 Setup Utility program 56 static sensitive devices guidelines 68 static sensitive devices handling 68 system board 38 179 LED 46 replacing 146 system board battery replacing 144 system board components locations 38 system board jumpers and switches locations 42 system board LEDs locations 46 system date setting 54 system event log troubleshooting and diagnostics 160 system fan replacing 138 system fan error LED 22 system fan error LEDs LED 48 system fans features 8 system reliability guidelines 69 system status LED 20 system time setting 54 T the BIOS flashing 58 recovering 59 updating 58 updating or recovering 58 ThinkSer
56. 2 Memory slot CPU2 DIMMB1 EZ Memory slot CPU1 DIMMB1 Memory slot CPU2 DIMMA2 EQ Memory slot CPU1 DIMMA3 EZ Memory slot CPU2 DIMMA1 76 ThinkServer RD540 User Guide and Hardware Maintenance Manual The following table explains the memory module installation rules for servers that have only one microprocessor CPU1 installed The X mark indicates the memory slots into which the memory modules should be installed in different situations Notes e All memory modules to be installed on a server must be the same type e When you install memory modules with different ranks in one channel start from the farthest memory slot in the channel and install the memory module that has the most ranks first e When 1 35 V memory modules and 1 50 V memory modules are installed into the memory slots for the same microprocessor all the memory modules run at 1 50 V e When memory modules with different frequencies are installed into the memory slots for the same microprocessor all the memory modules run at the lowest frequency e It is recommended that you install the high frequency memory modules into the memory slots for the same microprocessor to ensure high performance CPU1 DIMMC1 CPU1 DIMMC2 CcPU1 DIMMCS CcPU1 DIMMD1 CcPU1 DIMMD2 cPU1 DIMMDS CPU CPU1 DIMMBS CPU1 DIMMB2 cPU1 DIMMB1 CcPU1 DIMMAS CcPU1 DIMMA2 CcPU1 DIMMA 1 Figure 41 CPUT DIMMs Table
57. 3 Memory module installation rules for servers with one microprocessor om m a m e e lo eo wom xf Tivoowe x x Freeones x x x Forom x x x sons x x Isa x Emons x x x x x x Note The 12 DIMMs configuration is supported only when you are using normal RDIMMs x The following table explains the memory module installation rules for servers that have two microprocessors CPU1 and CPU2 installed The X mark indicates the memory slots into which the memory modules should be installed in different situations Chapter 6 Installing removing or replacing hardware 77 Notes e All memory modules to be installed on a server must be the same type e When you install memory modules with different ranks in one channel start from the farthest memory slot in the channel and install the memory module that has the most ranks first e When 1 35 V memory modules and 1 50 V memory modules are installed into the memory slots for the same microprocessor all the memory modules run at 1 50 V e When memory modules with different frequencies are installed into the memory slots for the same microprocessor all the memory modules run at the lowest frequency e It is recommended that you install the high frequency memory modules into the memory slots for the same microprocessor to ensure high performance CPU1 DIMMC1 CPU1 DIMMC2 cPU1 DIMMCS cPU1 DIMMD1 cPU1 DI
58. 3 The old system board must be returned with the microprocessor socket cover s to protect the pins on the socket s during shipping and handling Use the microprocessor socket cover s removed from the new system board To install them on the old system board do the following a Pivot the microprocessor retainer on each of the microprocessor socket downward to close the retainer Chapter 6 Installing removing or replacing hardware 151 b Gently press down the small handle ff first and then push the handle inward to secure it Then press down the small handle J and then push the handle inward to lock the microprocessor retainer on each of the microprocessor socket into position Notes e Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor Figure 123 Do not touch the pins e There are two marks on the microprocessor retainer Ensure that you close the small handle marked with f first and then close the small handle marked with s Always follow the correct sequence when you close the small handles Figure 124 Securing the microprocessor retainer 152 _ThinkServer RD540 User Guide and Hardware Maintenance Manual c Align the small triangle lj of the microprocessor socket cover with the small triangle Jj on the microprocessor retainer Lower the socket cover straight down to the microprocessor socket and then press it down until it snaps i
59. 700 Adapter Ports 7 4 EJ ThinkServer RAID 700 Battery connector El Ports 7 4 Used to connect a mini SAS signal cable See Mini SAS to mini SAS signal cable connections on page 37 H Ports 3 0 Used to connect a mini SAS signal cable See Mini SAS to mini SAS signal cable connections on page 37 EJ ThinkServer RAID 700 Battery connector Used to connect a ThinkServer RAID 700 Battery See Installing or removing the ThinkServer RAID 700 Battery on page 91 32 ThinkServer RD540 User Guide and Hardware Maintenance Manual ThinkServer RAID 710 Adapter also known as 9270CV 8i RAID adapter The following illustration shows the connectors on the ThinkServer RAID 710 Adapter Oar ge in gee Ces UITTSCELESESESEEE TR SAN EEE EEE gt Ce ZU Figure 20 ThinkServer RAID 710 Adapter El ThinkServer RAID Super Capacitor Module connector A Port 1 Used to connect a mini SAS signal cable See Mini SAS to mini SAS signal cable connections on page 37 H Port 2 Used to connect a mini SAS signal cable See Mini SAS to mini SAS signal cable connections on page 37 Ei ThinkServer RAID Super Capacitor Module connector Used to connect the cable of a ThinkServer RAID Super Capacitor Module See Replacing the ThinkServer RAID Super Capacitor Module on page 129 Hot swap hard disk drive backplane Your server comes with one of the following hot swap hard disk drive bay and backplane conf
60. A California Perchlorate Information Products containing CR manganese dioxide lithium coin cell batteries may contain perchlorate Appendix A Notices 171 Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate Particulate contamination Attention Airborne particulates including metal flakes or particles and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server that is described in this document Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases include damage that might cause the server to malfunction or cease functioning altogether This specification sets forth limits for particulates and gases that are intended to avoid such damage The limits must not be viewed or used as definitive limits because numerous other factors such as temperature or moisture content of the air can influence the impact of particulates or environmental corrosives and gaseous contaminant transfer In the absence of specific limits that are set forth in this document you must implement practices that maintain particulate and gas levels that are consistent with the protection of human health and safety If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the server Lenovo may condition provision of repair or replacemen
61. Carefully handle the front panel board by its edges Chapter 6 Installing removing or replacing hardware 141 8 Carefully position the new front panel board on the chassis so that the front controls connectors and LEDs are through the corresponding holes in the front bezel and the two screw holes in the new front panel board are aligned with the corresponding mounting studs on the chassis Then install the screws to secure the front panel board in place Figure 112 Installing the front panel board 9 Connect the front panel cable and the front panel USB cable to the rear of the new front panel board 10 If you are instructed to return the old front panel board follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 154 Replacing the riser card assembly 1 Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to replace the riser card assembly 1 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Depending on the model your server might look slightly different from
62. MM Premium offers convenient remote KVM access and control through the LAN or Internet You can use the TMM Premium to gain location independent remote access to respond to critical incidents and to undertake necessary maintenance Therefore working as an integrated solution in your server the TMM Premium provides an increased level of manageability over the basic server management You can purchase a TMM Premium from Lenovo Installing the TMM Premium Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to install the TMM Premium Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Use any documentation that comes with the TMM Premium and follow those instructions in addition to the instructions in this topic e Depending on the model your server might look slightly different from the illustration in this topic To install the TMM Premium do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective
63. MMD2 cPU1 DIMMDS CPU CPU1 DIMMBS CPU1 DIMMB2 cPU1 DIMMB1 cPU1 DIMMAS CcPU1 DIMMA2 cPU1 DIMMA1 CPU2 DIMMC1 CPU2 DIMMC2 CPU2 DIMMD1 CPU2 DIMMD2 CPU2a CPU2 DIMMB2 CPU2 DIMMB1 CPU2 DIMMA2 CPU2 DIMMA 1 Figure 42 CPUT DIMMs and CPU2 DIMMs Table 4 Memory module installation rules for servers with two microprocessors Ts roo 02 0 ov ca co ov v2 ba ee 82 cx ca oa 02 woms x O A Farom xt txt E e fry Som kl Px txt ix pet py jeigntoims x txt txt 7 txt tT txt xt txt xt fTwevepimms x x xix xt txt l Ix x xx e sixteen Dimms x x x x Px xix x xx x x x x x Twenty Dimms_ x x x x x x x x x x x x x x x x x x x x Note The 20 DIMMs configuration is supported only when you are using normal RDIMMs 78 ThinkServer RD540 User Guide and Hardware Maintenance Manual Installing a memory module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to install a memory module Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e To optimize system performance ensure that you consider and follow the memory module installation rules when per
64. Material box including power cords printed documentation a documentation DVD and software media EJ Rail kit Features This topic provides general information about the server features for various models Depending on your specific model some features might vary or not be available For information about your specific model use the Setup Utility program See Viewing information in the Setup Utility program on page 51 You also can refer to the Personal Systems Reference document for ThinkServer products at http www lenovo com psref Copyright Lenovo 2013 7 Microprocessor One or two Intel Xeon microprocessors internal cache size varies by model For a list of the ThinkServer microprocessor options go to http www lenovo com thinkserver Memory Your server has 20 memory slots For more information see Memory module installation rules on page 75 Power supply One or two 800 watt hot swap redundant power supplies Universal input and compliant with 80 PLUS Gold System fans Your server comes with eight system fans to provide proper system cooling and airflow Internal drives Internal drives are devices that your server uses to read and store data The internal drives supported by your server vary by model e Hard disk drive Up to four 3 5 inch hot swap Serial Advanced Technology Attachment SATA hard disk drives Serial Attached SCSI SAS hard disk drives SCSI is the acronym for Small Computer Syst
65. Ray Tube CRT monitor or a bulging capacitor e Mechanical hazards such as loose or missing hardware To determine whether there are any potentially unsafe conditions use the following checklist at the beginning of every service task Begin the checks with the power off and the power cords disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the server Disconnect the power cords 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and the frame ground b The power cord should be the authorized type specified for your server Go to http www lenovo com serviceparts lookup c Insulation must not be frayed or worn 4 Check for cracked or bulging batteries 5 Remove the cover 6 Check for any obvious non ThinkServer alterations Use good judgment as to the safety of any non ThinkServer alterations 7 Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage 8 Check for worn frayed or pinched cables 9 Check that the power supply cover fasteners Screws or rivets have not been removed or tampered with X ThinkServer RD540 User Guide and Hardware Maintenance Manual Grounding requirements Electrical grounding of the server is required for
66. USB connectors 4 The connection speed is 10 Mbps The server is connected to a LAN Used to attach a USB compatible device such as a USB keyboard mouse scanner or printer If you have more than six USB devices you can purchase a USB hub which you can use to connect additional USB devices E VGA DB 15 connector Used to attach a VGA compatible video device such as a VGA monitor EQ Serial port Used to attach a device that uses a 9 pin serial port 24 ThinkServer RD540 User Guide and Hardware Maintenance Manual EM ID LED When you press the ID button the ID LEDs on both the front and rear of the server are lit to help you locate the server among other servers You also can turn on the ID LEDs using a remote management program for server presence detection Off None The ID LED is not in use or the system is not identified Server components This topic provides information to help you locate the components of your server For more information about major components see the related topics in Locations on page 13 To remove the server cover and the cooling shroud and gain access to the inside of the server see Removing the server cover on page 69 and Removing and reinstalling the cooling shroud on page 73 The chassis configuration varies by model The following illustrations show the two chassis configurations based on the supported hard disk drives e Server models with 3 5 inch hot swap hard d
67. Using the Setup Utility program on page 51 TMM also known as BMC and Intelligent Platform Management Interface IPMI 2 0 The system board platform management subsystem is based on the integrated TMM features The TMM is a management chip that is integrated on the system board of your server With the TMM chip no matter what condition the server operating system is in and no matter if the server is on or off as long as the server is connected to network and an ac power source the interaction with the TMM controlled servers can be achieved through system network The user can obtain the server hardware health information and system event log SEL and is able to conduct the operations including turning on or off the server restarting the server and so on This part of server management is independent of the operating system and is called out of band management The system board platform management subsystem consists of the integrated TMM communication buses sensors the BIOS and server management firmware It is responsible for error reporting system power control thermal monitoring system fan control and other management features The TMM provides system management and monitoring features based on the IPMI 2 0 specification IPMI helps lower the overall costs of server management You can find more information about IPMI 2 0 Chapter 3 Product overview 9 from the Web site of Intel The TMM also supports some non IPMI features su
68. W free of charge For warranty service consult the worldwide Lenovo Support telephone list Telephone numbers are subject to change without notice The most up to date telephone list for Lenovo Support is always available on the Web site at http www lenovo com support phone If the telephone number for your country or region is not listed contact your Lenovo reseller or Lenovo marketing representative To obtain the most up to date information about the server go to http www lenovo com thinkserver Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates To access the Lenovo Support Web site go to http www lenovo com support Copyright Lenovo 2013 1 Record information about your server in the following table You will need the information if you ever need to have your server serviced For where to find the product information label on the chassis see Machine type model and serial number label on page 13 Product name Machine type and model MT M Serial number S N Date of purchase You can register your server with Lenovo by following the instructions at http www lenovo com register When you register your server information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem After you register your server with Lenovo you will recei
69. a computer with a Web browser and the Adobe Reader program which is available for download at http www adobe com To start the documentation DVD insert the DVD into the optical drive The DVD is AutoPlay enabled and starts automatically in most Microsoft Windows environments If the DVD fails to start or if you are using a Linux operating system open the launch htm file located in the root directory of the DVD Note Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates Some information in the documents on the documentation DVD might change without notice after the first release of the DVD You can always obtain all the most up to date documentation for your server from the Lenovo Web site at http www lenovo com UserManuals The following documents are on the documentation DVD that comes with your server e Safety Warranty and Support Information This is a multilingual document that includes all the safety statements for your product in more than 30 languages Be sure to read and understand all the safety statements before using the product This document also includes the Lenovo warranty statement Customer Replaceable Units CRUs information and information about how to contact the Lenovo Customer Support Center e Lenovo License Agreement This document includes the terms and conditions of the Lenovo License Agreement e Use
70. abilities of your server by adding new hardware devices such as memory modules or other server options and maintain your server by replacing the failing hardware devices If you are handling a server option refer to the appropriate installation or removal instructions in this topic along with the instructions that come with the option Notes e Use only parts provided by Lenovo e Depending on the model your server might look slightly different from the illustrations in this topic The EMI integrity and cooling of the server are protected by having all drive bays and PCI Express card slots covered or occupied When you install an internal drive or a PCI Express card save the EMI shield or dummy tray from the drive bay or save the PCI Express card slot bracket in the event that you later remove the device Attention An unoccupied drive bay or PCI Express card slot without a cover shield dummy tray filler or any other protection might impact the EMI integrity and cooling of the server which might result in overheating or component damage Removing and reinstalling the rack handles Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 Chapter 6 Installing removing or replacing hardware 71 This topic provides instructions on how to remove and reinstall the rack handles Before you begin print all the related instruction
71. able connections e Hot swap hard disk drive backplane on page 33 e RAID card on page 30 e System board components on page 38 System board components The following illustration shows the component locations on the system board 38 ThinkServer RD540 User Guide and Hardware Maintenance Manual SEE ED J Ea 7 m E 0 Figure 29 System board components EQ ThinkServer Management Module Premium EG Memory slots 6 connector Chapter 3 Product overview 39 Eg Front panel connector Used to connect the front panel cable H Internal dual port USB connector 1 Used to connect the front panel USB cable E Internal dual port USB connector 2 Reserved for the manufacturer E Intelligent Diagnostics Module connector Used to connect the cable of the Intelligent Diagnostics Module H Front VGA
72. ace the mouse or pointing device A USB device does not work Ensure that e The USB cable is securely connected to the server If the USB device is connected to a USB hub disconnect the device from the hub and connect it directly to the server The device drivers are installed correctly The USB controller is enabled in the Setup Utility program See Using the Setup Utility program on page 51 2 Restart the server 3 Replace the USB device 164 ThinkServer RD540 User Guide and Hardware Maintenance Manual Chapter 8 Getting information help and service This chapter contains information about help service and technical assistance for products manufactured by Lenovo and where to go for additional information about Lenovo and Lenovo products Information resources You can use the information in this topic to access useful resources relating to your needs when using the product Using the documentation Information about your Lenovo system and installed software if any or optional devices is available in the documentation that comes with the product The documentation can include printed documents online documents readme files and help files Most of the documentation for your server is on the documentation DVD provided with your server Refer to the troubleshooting information for instructions on how to diagnose problems and do basic troubleshooting The troubleshooting and diagnostics information migh
73. advantage of the power management features of your server you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions Appendix A Notices 175 For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect when your servers have been used e Processor or core reduced power states e Variable speed fan control based on power or thermal readings e Low power memory states e Liquid cooling capability 176 ThinkServer RD540 User Guide and Hardware Maintenance Manual Index 2 5 inch hard disk drive backplane locations 36 2 5 inch hard disk drive backplane locations 35 3 5 inch hard disk drive backplane locations 34 A about RAID 63 Advanced menu Setup Utility program 52 advanced SATA or SAS hardware RAID configuring 64 ambient temperature limit LED 22 BIOS and TMM update utilities software 12 Boot Manager menu Setup Utility program 54 Boot Options menu Setup Utility program 54 C cable connection 37 configuring Ethernet controllers 65 server 51 configuring RAID advanced SATA or SAS hardware RAID 64 using the ThinkServer EasyStartup program 64 configuring the server 51 considerations passwor
74. and Guidelines on page 67 This topic provides instructions on how to remove the TR 500 Key from the ThinkServer RAID 500 Adapter and it applies only to server models that have a ThinkServer RAID 500 Adapter with the TR 500 Key option installed Attention Back up your data before you begin if you need to reconfigure RAID and reinstall the operating system after removing the TR 500 Key Chapter 6 Installing removing or replacing hardware 89 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e If you remove the TR 500 Key from the ThinkServer RAID 500 Adapter the hardware RAID 5 and RAID 50 levels will be disabled e Use any documentation that comes with the TR 500 Key and follow those instructions in addition to the instructions in this topic To remove the TR 500 Key do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server Remove the server cover See Removing the server cover on page 69 4 Remove the cooling shroud See Removing and reinstal
75. and set UEFI Ipv4 PXE and UEFI Ipv6 PXE configuration parameters e iSCSI Configuration View and configure the iSCSI parameter Security menu You can set passwords and configure the TPM function on the Security menu in the Setup Utility program For each menu item press Enter to show selectable options and select a desired option by using the up and down arrow keys or type desired values from the keyboard Some items are displayed on the menu only if the server supports the corresponding features Notes e Enabled means that the function is configured e Disabled means that the function is not configured The Security menu contains the following items e Administrator Password Set an administrator password to protect against unauthorized access to your server See Using passwords on page 55 e User Password Set a user password to protect against unauthorized access to your server See Using passwords on page 55 e TPM TCM Configure the TPM function if your server has a TPM installed in the TPM connector on the system board See Configuring the TPM function on page 56 Server Management menu You can view system information and view or change event log and BMC settings on the Server Management menu in the Setup Utility program On each submenu press Enter to view the information or show selectable options and select a desired option by using the up and down arrow keys Some items are displayed on the menu only if
76. ard Left rack handle Front panel For detailed information about the controls connectors and status LEDs on the front panel see Front panel on page 18 H Intelligent Diagnostics Module For more information see Intelligent Diagnostics Module on page 21 E Pull out information card The machine type model and serial number label of the server is attached on the pull out information card See Machine type model and serial number label on page 13 E Slim optical drive available in some models Some server models come with a slim SATA optical drive H Right rack handle Left rack handle If your server is installed in a rack cabinet you can use the rack handles to slide the server out of the rack cabinet or use the rack handles and screws to secure the server in the rack cabinet so that the server cannot slide out especially in vibration prone areas For more information refer to the Rack Installation Instructions that comes with your server Chapter 3 Product overview 15 B 3 5 inch hard disk drive area The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied The number of the installed hard disk drives in your server varies by model The vacant hard disk drive bays are occupied by dummy hard disk drive trays The hard disk drive bay numbers are marked on the top edge of the front bezel OOOO Figu
77. ardouswaste perchlorate Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To replace the system board battery do the following Note After you replace the system board battery you must reset passwords reset system date and time and reconfigure the server 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Locate the system board battery See System board components on page 38 Note If there is any PCI Express card installed on the riser card assembly 1 it might block your access to the system board battery In this case you need to remove the cooling shroud and then carefully lift the riser card assembly 1 up so that you can access the system board battery You do not need to disconnect any cables from the riser card assembly 1 or completely remove the riser card assembly 1 Chapter 6 Installing removing or replacing hardware 145 5 Remove the old system board battery
78. at are connected to the server If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server Remove the server cover See Removing the server cover on page 69 Remove the riser card assembly 1 and lay it upside down on a flat clean and static protective surface See Replacing the riser card assembly 1 on page 142 Note Usually an Ethernet card is installed on the riser card assembly 1 and also can be installed in any PCI Express card slot that supports it See Rear view of the server on page 22 to identify the PCI Express card slots of your server Locate the Ethernet card on the riser card assembly 1 Then grasp the Ethernet card by its edges and carefully pull it out of the riser card assembly 1 Note The Ethernet card might fit tightly into the Ethernet card slot If necessary alternate moving each side of the Ethernet card a small and equal amount until it is completely removed from the slot Figure 48 Removing the Ethernet card Install a new Ethernet card to replace the old one or install a PCI Express card slot bracket to cover the place See Installing the Ethernet card on page 81 7 Reinstall the riser card assembly 1 See Replacing the riser card assembly 1 on page 142 8 If you are instructed to return the old Ethernet ca
79. ate moving each side of the RAID card a small and equal amount until it is completely removed from the slot SS IM Q SEES SSCS ELOSCACE gt NE i 062206 g A 7 Figure 49 Removing the RAID card 9 Touch the static protective package that contains the RAID card to any unpainted surface on the outside of the server Then take the RAID card and the low profile bracket out of the package Note Carefully handle the RAID card by its edges 10 Remove the two screws from the RAID card and then remove the full height bracket from the RAID card KK j OE Ron IT TEL RE We Cr Figure 50 Removing the full height bracket from the RAID card 86 ThinkServer RD540 User Guide and Hardware Maintenance Manual 11 Align the two screw holes in the low profile bracket with the corresponding screw holes in the RAID card and then install the screws to secure the bracket OSC gt wD ELLE er SCH SCL CAG U U Re nl p CE KE Figure 51 Installing the low profile bracket to the RAID card 12 Position the RAID card near the PCI Express card slot Ensure that the left edge of the RAID card is inserted into the notch of the RAID card retention bracket Then carefully press the RAID card straight into the slot until it is securely seated and the low profile bracket also is secured by the riser card assembly 2 ET We Shoe COSC CS ers
80. aterials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 154 As the hardware RAID 5 and 50 levels are not available without the TR 500 Key you might need to reconfigure RAID for your server Refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server for information about how to configure the hardware RAID Installing or removing the ThinkServer RAID 700 Battery This topic provides instructions on how to install or remove the ThinkServer RAID 700 Battery also known as the ThinkServer 9260 8i Battery and hereinafter referred to as the TR 700 Battery The TR 700 Battery protects the integrity of the cached data on the ThinkServer RAID 700 Adapter by providing backup power up to 72 hours in the case of a complete ac power failure or a brief power outage It has built in functionality to automatically charge the battery pack and to communicate battery status information Such as voltage temperature and current to your server It also provides an inexpensive alternative to using an uninterruptible power supply and a second level of fault tolerance when used in conjunction with an uninterruptible power supply The temperature of the TR 700 Battery is generally 15 20 C 59 68 F higher than the ambient temperature during fast charge Ther
81. ation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall ope
82. bles to your server Attention For proper cooling and airflow reinstall the server cover before turning on the server Operating the server for extended periods of time more than 30 minutes with the server cover removed might damage server components Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To reinstall the server cover and reconnect cables to your server do the following 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your server 2 Ensure that all internal cables are routed correctly and secured by any cable clips or ties in the server Keep cables clear of the hinges and sides of the server chassis to avoid interference with reinstalling the cooling shroud and the server cover The following illustration shows an example of the cable routing in the chassis with one backplane and four 3 5 inch hard disk drives 154 _ThinkServer RD540 User Guide and Hardware Maintenance Manual e Route the signal cables J through the left inner side of the chassis The signal cables include the mini SAS to mini SAS signal cable the front panel cable the front panel USB cable the diagnostic module cable and the SATA signal cable for the optical drive e Connect the power cable for th
83. by its edges Chapter 6 Installing removing or replacing hardware 79 9 Position the new memory module over the memory slot Ensure that the notch fl on the new memory module is aligned with the key jin the memory slot Then press the new memory module straight down into the memory slot until the retaining clips close and the new memory module snaps into position Note If there is a gap between the memory module and the retaining clips the memory module has not been installed correctly Open the retaining clips remove the memory module and then reinstall it into the memory slot until the retaining clips are completely closed ROKK 00000000 mnt Er x Figure 44 Installing a memory module 10 Reinstall any parts or reconnect any cables that you have removed What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 154 Removing a memory module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to remove a memory module Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note To optimize system performance ensure that you consider and fo
84. ch hot swap hard disk drives For other models the replacement procedure is similar e Depending on the model your server might look slightly different from the illustrations in this topic e Use any documentation that comes with the solid state drive and follow those instructions in addition to the instructions in this topic Installing a 2 5 inch solid state drive into a 3 5 inch hard disk drive bay Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to install a 2 5 inch solid state drive into a 3 5 inch hard disk drive bay Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Ensure that you have a 3 5 inch to 2 5 inch drive adapter and a 3 5 inch drive bracket available before the installation To install a 2 5 inch solid state drive into a 3 5 inch hard disk drive bay do the following 1 Locate the appropriate hard disk drive bay See Server components on page 25 120 ThinkServer RD540 User Guide and Hardware Maintenance Manual 2 Press the release button J to open the handle of the dummy hard disk drive tray Figure 84 Opening the handle of the dummy hard disk drive tray 3 Pull the handle and carefully slide the dummy hard disk drive tray out of the front of the chassis Fi
85. ch as the Dynamic Host Configuration Protocol DHCP and the Platform Environment Control Interface PECI to provide more system management functions For more information refer to the ThinkServer Management Module User Guide which is available for download at http www lenovo com UserManuals Hot swap feature Your server supports hot swap hard disk drives and hot swap redundant power supplies With the hot swap feature you can install remove or replace a hot swap device without turning off the server Preboot Execution Environment PXE The Intel PXE technology enables you to boot your computers load an operating system or deploy executable images from a remote server by using a network interface The operation can be done independently of local data storage devices such as hard disk drives or operating systems Redundant Array of Independent Disks RAID Your server supports advanced SATA SAS hardware RAID with a RAID card installed For detailed information see Configuring RAID on page 62 Status light emitting diodes LEDs and diagnostic LEDs For more information about the LEDs for your server refer to the related topics in Locations on page 13 Software programs For more information about the software programs see Software on page 11 Wake on LAN When the Wake on LAN feature is enabled on a computer that is connected to a LAN a network administrator can remotely turn on or wake up the
86. computer from a management console using remote network management software Besides many other functions such as data transfer and software updates can be performed remotely without remote attendance and can be done after normal working hours and on weekends to save time and increase productivity e Advanced system management features The advanced system management features are only available when the TMM detects the presence of a ThinkServer Management Module Premium TMM Premium which also is known as integrated keyboard video and mouse iKVM key The TMM Premium is a remote management module You can purchase a TMM Premium from Lenovo and install it on the TMM Premium connector also known as iKVM connector on the system board of your server to enable the iKVM function and activate the advanced system management features For more information about advanced system management refer to the ThinkServer Management Module User Guide which is available for download at http www lenovo com UserManuals 10 ThinkServer RD540 User Guide and Hardware Maintenance Manual Specifications This topic lists the physical specifications for your server Dimensions Width 436 mm 17 17 inches without handles 482 4 mm 18 99 inches with handles Height 43 6 mm 1 72 inches Depth 720 6 mm 28 37 inches without handles 734 mm 28 90 inches with handles Weight The product weight varies depending on different system configurations Ra
87. d or one bay has a redundant power supply installed while the other bay is covered by a shield e Leave adequate space around the server to ensure that the server cooling system works well Leave approximately 50 mm 2 inches of open space around the front and rear of the server Do not place objects in front of the fans For proper cooling and airflow install the server cover before you turn on the server Operating the server for extended periods of time more than 30 minutes with the server cover removed might damage server components e Properly route the cables For some options such as PCI Express cards follow the cabling instructions that come with the options in addition to the instructions in this manual e When replacing a hot swap drive install the new hot swap drive within two minutes of removal e f your server has air ducts or air baffles do not remove them while the server is running Operating the server without the air ducts or air baffles might cause the microprocessors to overheat e For servers that support up to two microprocessors ensure that the second microprocessor socket always contains a microprocessor or is protected by a microprocessor socket cover Working inside the server with the power on Attention Static electricity that is released to internal server components when the server is turned on might cause the server to halt which might result in the loss of data To avoid this potential problem always
88. d 55 contamination particulate and gaseous 172 cooling shroud reinstalling 74 removing 73 CRU completing the replacement 154 D devices handling static sensitive 68 diagnostic program troubleshooting and diagnostics 160 Diagnostic programs software 12 DIMM installation rules 75 installing 79 removing 80 Copyright Lenovo 2013 documentation using 165 E EasyUpdate Firmware Updater program using 65 error LEDs system fan 48 Ethernet card installing 81 removing 83 Ethernet connectivity features 9 Ethernet connector 0 Setup Utility program 57 Ethernet controllers configuring 65 Ethernet status LED 24 exiting Setup Utility program 57 expansion slots features 8 export classification notice 173 F features 7 ThinkServer EasyStartup program 60 firmware updating 65 flashing the BIOS 58 front panel LED 18 locations 18 front panel board replacing 140 front view of the server locations 14 G gaseous contamination 172 German gloss statement 173 getting help 165 getting information 165 getting service 165 guidelines 67 H hardware installing 67 177 removing 67 replacing 67 heat sink installing or replacing 104 help getting 165 hot swap hard disk drive installing 115 replacing 115 hot swap hard disk drive backplane locations 33 replacing 132 hot swap hard disk drive status LED 30 hot swap hard disk drive status LEDs locations 30 hot swap redundant power supply installin
89. de and Hardware Maintenance Manual Eg Right rack handle G Left rack handle If your server is installed in a rack cabinet you can use the rack handles to slide the server out of the rack cabinet or use the rack handles and screws to secure the server in the rack cabinet so that the server cannot slide out especially in vibration prone areas For more information refer to the Rack Installation Instructions that comes with your server H 2 5 inch hard disk drive area The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied The number of the installed hard disk drives in your server varies by model The vacant hard disk drive bays are occupied by dummy hard disk drive trays The hard disk drive bay numbers are marked on the top edge of the front bezel OOOO Figure 8 2 5 inch hard disk drive bay numbers top view of the server Front view of server models with six 2 5 inch hard disk drive bays The following illustration shows the front view of server models with six 2 5 inch hard disk drive bays cee TIS SS HESS SSS SSIS o oS So OS SS SOOO O Ose Eg mu gp Nag un m Oo E A SERRE l ESE ERE I Eile 2 mee I BEEBERERERER I a BEER TEF E OO U E RE
90. de power to the backplane H Mini SAS ports 4 7 Used to connect the mini SAS connector on one end of the mini SAS signal cable to support the hard disk drive 4 to hard disk drive 7 EJ Mini SAS ports 0 3 Used to connect the mini SAS connector on one end of the mini SAS signal cable to support the hard disk drive 0 to hard disk drive 3 Backplane for six 2 5 inch hard disk drives This topic provides information to help you locate the connectors on the backplane for six 2 5 inch hard disk drives The following illustrations show the connectors on the backplane for six 2 5 inch hard disk drives one 7 a Figure 26 Front view of the backplane for six 2 5 inch hard disk drives Slot 0 for a 2 5 inch hard disk drive Slot 5 for a 2 5 inch hard disk drive EI Slot 2 for a 2 5 inch hard disk drive H Slot 3 for a 2 5 inch hard disk drive Efi Slot 4 for a 2 5 inch hard disk drive Ei Slot 1 for a 2 5 inch hard disk drive 36 ThinkServer RD540 User Guide and Hardware Maintenance Manual Figure 27 Rear view of the backplane for six 2 5 inch hard disk drives El 8 pin power connector EJ Mini SAS ports 0 3 E Mini SAS ports 4 5 E Optical drive power connector 8 pin power connector Used to connect a power cable to provide power to the backplane Ea Mini SAS po
91. diagnostic program refer to the user guide of the diagnostic program which is available for download at http www lenovo com drivers Viewing the system event log The system event log SEL contains information about all the POST and system management interrupt SMI events You can view the SEL to diagnose system problems The TMM implements the SEL as specified in the IPMI 2 0 specification The SEL is accessible regardless of the system power state through the TMM in band and out of band interfaces For more information about viewing the SEL refer to the ThinkServer Management Module User Guide which is available for download at http www lenovo com UserManuals Basic troubleshooting tables Use the basic troubleshooting information to find solutions to problems that have definite symptoms ThinkServer EasyStartup program problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page 159 for the subsequent steps you should check after using the information in this topic If the problem still cannot be solved seek technical assistance See Chapter 8 Getting information help and service on page 165 Note If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardware on pag
92. duto leia atentamente as instru es de seguran a multilingues que constam no DVD de documenta o fornecido com o produto nainte de a utiliza produsul asigurati va c ati citit si n eles instruc iunile de siguran in mai multe limbi de pe DVD ul cu documenta ie care nso e te produsul F r du bruker produktet m du lese og forst den flerspr klige sikkerhetsinformasjonen p DVDen med dokumentasjon som f lger med produktet Mpexge 4em nCNONb3OBATb TOT MPOAYKT BHUMATEIIBHO O3HAKOMbTECb C VUHCTPYKLUNSIMM NO TEXHNKE 6e3onacHOocTn Ha pa3Hbix A3bIKAX KOTOPbIe MOXKHO Ha Tn Ha DVD gncKe c pokymeHTa ne B KOMMNEKTE C NpOAYKTOM TERE FAAS th ZA TS AFC BBE SON DVD PIN ia ee EE Pre nego to upotrebite proizvod obavezno paljivo proitajte i prouite viejeziko uputstvo za bezbednost na dokumentacionom DVD u koji ste dobili uz proizvod Pred pouvanm produktu si pretajte viacjazyn bezpenostn pokyny na disku DVD s dokumentciou dodanom s produktom Preden za nete uporabljati izdelek je pomembno da preberete in razumete vecjezi na varnostna navodila na DVD ju z dokumentacijo ki ste ga prejeli skupaj z izdelkom Antes de utilizar el producto aseg rese de leer y comprender las instrucciones de seguridad multiling es del DVD de documentaci n que se proporciona con el producto Var noga med att l sa s kerhetsinstruktionerna p dokumentations DVD skivan som f ljer med produkten innan du b rjar anv nda produkten
93. e bottom of the new microprocessor Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor Figure 69 Do not touch the pins Chapter 6 Installing removing or replacing hardware 109 10 Note the orientation of the new microprocessor Hold the new microprocessor by its edges and align the notches J on it with the tabs Jin the microprocessor socket Then carefully lower the new microprocessor straight down into the microprocessor socket Note The small triangle J on one corner of the new microprocessor is the microprocessor orientation indicator The new microprocessor is in the correct orientation when this indicator faces the beveled corner J of the microprocessor socket Figure 70 Installing the microprocessor 11 Remove the plastic microprocessor socket cover Store the microprocessor socket cover in the event that you later remove the microprocessor and need the socket cover to protect the pins on the socket Note Do not remove the socket cover until you install a microprocessor into the socket If you remove the microprocessor install the socket cover or a new microprocessor immediately Figure 71 Removing the microprocessor socket cover 110 ThinkServer RD540 User Guide and Hardware Maintenance Manual 12 Close the microprocessor retainer Then close the small handle F first and then close the small handle H to lock the retainer into position and secure
94. e instructions in addition to the instructions in this topic To install a hot swap redundant power supply do the following 1 Touch the static protective package that contains the new hot swap redundant power supply to any unpainted surface on the outside of the server Then take the new hot swap redundant power supply out of the package 2 Note the orientation of the new hot swap redundant power supply and then slide the new hot swap redundant power supply into the chassis until it snaps into position Figure 61 Installing a hot swap redundant power supply Chapter 6 Installing removing or replacing hardware 101 Note If your server comes with one hot swap power supply installed in the power supply bay 1 the bay number is marked on the rear of the chassis and you are installing a hot swap redundant power supply to provide redundant power you need to remove the shield that protects the power supply bay 2 first and save the shield for future use Insert a finger into the hole in the metal shield press the tab in the direction as shown and then pull the shield out of the chassis Figure 62 Removing the shield 3 Connect the power cord to the power connector on the new hot swap redundant power supply Then check the status LED near the power connector When the LED is lit in green it indicates that the hot swap redundant power supply is working correctly When the LED is lit in amber it indicates that the hot swap redunda
95. e which is available for download at http www lenovo com UserManuals Copyright Lenovo 2013 49 e The server might be turned off as an automatic response to a critical system failure Notes e When you turn off the server and leave it connected to an ac power source the server also can respond to a remote request to turn on the server To remove all power from the server you must disconnect the server from the ac power source e For information about your specific operating system refer to the related documentation or help system for the operating system 50 ThinkServer RD540 User Guide and Hardware Maintenance Manual Chapter 5 Configuring the server This chapter provides the following information to help you configure the server e Using the Setup Utility program on page 51 e Using the ThinkServer EasyStartup program on page 59 e Configuring RAID on page 62 e Configuring the Ethernet controllers on page 65 e Updating the firmware on page 65 e Using the Lenovo ThinkServer EasyManage program on page 66 Using the Setup Utility program This topic provides information about using the Setup Utility program The Setup Utility program is part of the server firmware You can use the Setup Utility program to view and change the configuration settings of your server regardless of which operating system you are using However the operating system settings might override any similar s
96. e 67 This topic provides instructions on how to replace a system fan CAUTION Hazardous moving parts Keep fingers and other body parts away 138 ThinkServer RD540 User Guide and Hardware Maintenance Manual Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To replace a system fan do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server N If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server Remove the server cover See Removing the server cover on page 69 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 73 3 4 5 Reconnect the power cord to the server and the electrical outlet 6 Locate the system fan The system fan error LED is lit See System board LEDs on page 46 7 Disconnect the power cord from the electrical outlet 8 Disconnect the cable of the system fan from the system fan connector on the system board See System board components o
97. e 67 160 ThinkServer RD540 User Guide and Hardware Maintenance Manual BEE gt EBEN EEE The ThinkServer EasyStartup DVD does not start 1 Ensure that the server supports the ThinkServer EasyStartup program and has a bootable DVD drive installed or a bootable external DVD drive attached Ensure that you have set the optical drive with the ThinkServer EasyStartup DVD installed as the first startup device See Selecting a startup device on page 56 Verify if the optical drive or the disc has problems See Optical drive problems on page 161 The operating system installation program continuously Make more space available on the hard disk drive loops The ThinkServer EasyStartup program cannot start the 1 Ensure that the operating system medium is operating system medium supported by the ThinkServer EasyStartup program version your are using For a list of the supported operating systems refer to the user guide and compatibility notes for the ThinkServer EasyStartup program through the program main interface See Starting the ThinkServer EasyStartup program on page 60 Verify if the optical drive or the disc has problems See Optical drive problems on page 161 Optical drive problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page
98. e A connector 40 ThinkServer RD540 User Guide and Hardware Maintenance Manual ThinkServer Trusted Platform Module connector Used to connect a ThinkServer Trusted Platform Module hereinafter referred to as the TPM which is a security chip to enhance server security See Installing or removing the ThinkServer Trusted Platform Module on page 97 ThinkServer Management Module With the integrated ThinkServer Management Module hereinafter referred to as the TMM no matter what condition the server operating system is in and no matter if the server is on or off as long as the server is connected to network and an ac power source the interaction with the TMM controlled servers can be achieved through system network The user can obtain the server hardware health information and SEL and is able to conduct the operations including turning on or off the server restarting the server and so on This part of the server management is independent of the operating system and is called out of band management Riser card assembly 1 slot Used to install the riser card assembly 1 Riser card assembly 2 slot Used to install the riser card assembly 2 Redundant power supply connector 1 Used to connect a redundant power supply Redundant power supply connector 2 Used to connect a redundant power supply Backplane power connector 1 Used to connect the power cable from the backplane EZ EG Bg Memory slots There are 20 memory slots on th
99. e Manual 7 Gently press the microprocessor retainer to open it Ensure that the small handles and the microprocessor retainer are in the fully open position Figure 74 Opening the microprocessor retainer 8 Touch only the edges of the microprocessor and carefully lift it straight up and out of the microprocessor socket Place the old microprocessor on a static protective surface Notes a Do not touch the gold contacts on the bottom of the microprocessor b Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 75 Removing the microprocessor 9 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside of the server Then remove the new microprocessor from the package Chapter 6 Installing removing or replacing hardware 113 10 Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor Figure 76 Do not touch the pins 11 Note the orientation of the new microprocessor Hold the new microprocessor by its edges and align the notches J on it with the tabs in the microprocessor socket Then carefully lower the new microprocessor straight down into the microprocessor socket Note The small t
100. e Manual The following illustration shows the status of the jumpers and switches on the system board of your server You can configure recover enable or disable some specific features of the system board by setting the jumpers or moving the switches N N Bepe 321 did NO sle ll a E N T ee 7 ne fe je Figure 31 System board jumpers and switches Table 1 System jumpers E Clear CMOS Complementary Metal Oxide Semiconductor jumper E ThinkServer Management Module Enable Disable jumper PO Attention To set the jumpers or move switches you need to remove the server cover to access the system board Do not open your server or attempt any r
101. e bootable USB key that contains the amiboot rom file The recovery process starts After the recovery process is completed your server will automatically turn off 9 Repeat step 2 through step 5 10 Move the BIOS recovery switch back to the off position 11 Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 154 12 Connect the server to an ac power source and turn on the server The BIOS settings recover to the factory default settings You need to check and configure the BIOS settings for your specific needs See Using the Setup Utility program on page 51 Note If you cannot recover the BIOS after using the instructions in this topic the BIOS ROM might be damaged and you need to replace the system board Contact the Lenovo Customer Support Center Using the ThinkServer EasyStartup program This topic guides you to use the ThinkServer EasyStartup program to set up and configure your server The ThinkServer EasyStartup program simplifies the process of configuring RAID and installing supported Windows and Linux operating systems and device drivers on your server The program works with your Windows or Linux operating system installation disc to automate the process of installing the operating system and associated device drivers This program is provided with your server on a self starting bootable ThinkServer EasyStartup DVD The user guide for the
102. e optical drive to the optical drive power connector on the backplane and properly route the cable in the chassis e Route the backplane power cable through the right inner side of the chassis oot oot aot IP i N p Figure 127 Cable routing 3 If the cooling shroud is removed reinstall the cooling shroud See Removing and reinstalling the cooling shroud on page 73 Chapter 6 Installing removing or replacing hardware 155 4 Ensure that the cover latch is in the open position Place the server cover above the chassis so that the cover latch is aligned with the cover latch slot in the chassis Then lower the server cover onto the chassis until the cover latch is inserted into its slot and both sides of the server cover engage the guides on both sides of the chassis Figure 128 Installing the server cover 5 Pivot the cover latc
103. e rear view of the server with two hot swap power supplies EN Ce EEE PA ry eye EUI eee I J Cy EEE ogee EJ ZI one Ld l Makan va Figure 13 Rear view of the server E Hot swap redundant power supply 2 available in VGA DB 15 connector some models E Hot swap redundant power supply 1 E Ethernet connector 1 RJ 45 EJ Low profile PCI Express card slot EZ Ethernet connector 0 RJ 45 for system management ooo Oooooo 000000 EI PC Express card slot E Serial port EI Ethernet connector 2 RJ 45 ID LED 158 corners G w Hot swap redundant power supply 2 available in some models H Hot swap redundant power supply 1 The hot swap redundant power supplies help you avoid significant interruption to the operation of the system when a power supply fails You can purchase a hot swap redundant power supply option directly from Lenovo and install the power supply to provide power redundancy without turning off the server On each hot swap redundant power supply there is a status LED near the power cord connector When the LED is lit in green it indicates that the hot swap redundant power supply is working correctly When the LED is lit in amber it indicates that the hot swap redundant power supply is likely to fail or has failed Ei Low prof
104. e system board For more information see Memory module installation rules on page 75 EZ Microprocessor 2 EJ Microprocessor 1 For server models with two microprocessors each of the microprocessor is secured in the microprocessor socket on the system board and a heat sink is installed above it to provide cooling For server models with one microprocessor the socket for the microprocessor 2 is protected by a microprocessor socket cover EIEIEIESEZEIBZEZ System fan connectors Used to connect the cable of the corresponding system fan Chapter 3 Product overview 41 System board jumpers and switches This topic provides information about the jumpers and switches on the system board A jumper is a short length of conductor used to set up or adjust printed circuit boards such as the system board of a computer A jumper usually is encased in a non conductive block of plastic for convenient use and to avoid any possible damage to a live circuit Jumper pins arranged in groups on the system board are called jumper blocks When two or more jumper pins are capped with a jumper an electrical connection is made between them and the equipment is thus instructed to activate certain settings accordingly The following illustration shows a jumper in the default setting position pin 1 and pin 2 This is the correct position for normal operation i Figure 30 Default jumper setting 42 ThinkServer RD540 User Guide and Hardware Maintenanc
105. ects a virus remove the virus 12 If none of these actions solve the problem seek technical assistance See Chapter 8 Getting information help and service on page 165 Viewing the status and diagnostic LEDs Your server has status and diagnostic LEDs on the front panel the rear panel the panel of the diagnostic module varies by model the system board the hot swap hard disk drives and the optical drive if supported The various LEDs help you easily identify the system and device status and diagnose problems For information about the LEDs refer to the related topics in Locations on page 13 Copyright Lenovo 2013 159 Using a diagnostic program The following diagnostic programs are available for you to diagnose server problems e ThinkServer Diagnostic Tool e ThinkServer System Profile Collection Tool To use a diagnostic program do the following 1 Go to http www lenovo com drivers and follow the instructions on the Web page to locate a diagnostic program Download and unzip the diagnostic program package to get the diagnostic program package folder Open the diagnostic program package folder and run the QTW exe file Select the language when prompted Then click Continue Read the End User License Agreement EULA terms carefully and click Accept to start the program oar W DY Follow the instructions on the screen to use the diagnostic program For detailed information about using a
106. ed and core numbers total memory size and system date and time e On the Advanced menu Select Processor Configuration and follow the instructions on the screen to view information about the installed microprocessor and its supported technologies Select Memory Configuration and follow the instructions on the screen to view information about the installed memory modules Copyright Lenovo 2013 51 Select SATA SAS Configuration and follow the instructions on the screen to view information about the installed SATA or SAS devices such as a hard disk drive or an optical drive e On the Server Management menu select System Information to view information about your system Setup Utility program interface This topic provides general information about the menus and items in the Setup Utility program Depending on the BIOS version of your server some menu or item information might differ slightly from the information in this topic Notes e The default settings already are optimized for you Use the default value for any item you are not familiar with Do not change the value of unfamiliar items to avoid unexpected problems If you consider changing the server configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results If you cannot turn on the server because of incorrect BIOS settings use the Clear CMOS jumper to restore the BIOS settings to the factory default settings See
107. ed position Then completely slide it out of the chassis Figure 64 Removing a hot swap redundant power supply 3 Install a new hot swap redundant power supply See Installing a hot swap redundant power supply on page 100 4 If you are instructed to return the old hot swap redundant power supply follow all packaging instructions and use any packaging materials that are supplied to you for shipping Installing or replacing a heat sink Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to install or replace a heat sink CAUTION AA The heat sink might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the server cover 104 ThinkServer RD540 User Guide and Hardware Maintenance Manual Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the heat sink and follow those instructions in addition to the instructions in this topic To install or replace a heat sink do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server
108. efore to complete a recharge cycle the ambient temperature should be lower than 55 C 131 F If the ambient temperature exceeds 55 C 131 F the recharge cycle will terminate prematurely thus preventing the TR 700 Battery from reaching a fully charged state A recharge cycle lasts at least six hours under normal operating conditions Attention It is recommended that you replace the TR 700 Battery annually or after 500 recharging cycles whichever comes first Installing the ThinkServer RAID 700 Battery Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to install the TR 700 Battery on the ThinkServer RAID 700 Adapter and it applies only to server models that have a ThinkServer RAID 700 Adapter installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the TR 700 Battery and follow those instructions in addition to the instructions in this topic To install the TR 700 Battery do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the se
109. em Interface or solid state drives Up to eight 2 5 inch hot swap SATA hard disk drives SAS hard disk drives or solid state drives e Optical drive One slim SATA optical drive in some models For the location information about the internal drives or drive bays see Server components on page 25 Expansion slots e Two riser card assembly slots on the system board e One PCI Express card slot on the riser card assembly 1 e One PCI Express card slot on the riser card assembly 2 For detailed information see Rear view of the server on page 22 Input Output I O features e One or two video graphics array VGA DB 15 connectors e One serial connector on the rear panel e Six USB 2 0 connectors two on the front panel and four on the rear panel e Three RJ 45 Ethernet connectors on the rear panel For the location information about the connectors refer to the related topics in Locations on page 13 8 ThinkServer RD540 User Guide and Hardware Maintenance Manual Video subsystem An integrated graphics controller in the ThinkServer Management Module TMM which also is known as the Baseboard Management Controller BMC chip on the system board to support VGA connectors for connecting video devices Ethernet connectivity There are three RJ 45 Ethernet connectors on the rear panel with 10 megabits per second Mbps 100 Mbps or 1000 Mbps network connectivity The Ethernet connector 0 is for system management by defa
110. em reliability guidelines Working inside the server with the power on Removing the server cover An Installing removing or replacing hardware Removing and reinstalling the rack handles Removing and reinstalling the cooling shroud ett D as te Ca iy Installing or removing a memory module Installing or removing the Ethernet card Replacing the RAID card Installing or removing the ThinkServer RAID 500 Upgrade Key for Advanced RAID Installing or removing the ThinkServer RAID 700 Battery ANE 51 52 54 55 56 56 57 57 58 59 60 60 62 62 63 64 64 65 65 65 66 67 67 67 68 69 69 69 71 71 73 75 81 85 88 91 Installing or removing the ThinkServer Management Module Premium Installing or removing the ThinkServer Trusted Platform Module Installing or replacing a hot swap redundant power supply Installing or replacing a Heat disk Installing or replacing the microprocessor Installing or ae a hot swap hard disk drive Installing or replacing a 2 5 inch Side state drive Installing or oe the optical deve Replacing the ThinkServer RAID pu Capacitor Module Replacing the hot swap hard disk die backplane Replacing the intelligent Diagndstics Module P RR Replacing a system ia Replacing the front panel board Replacing the riser card assembly 1 Replacing the system board battery Replacing the system board Completing the parts replacement Reinsta
111. epair before reading and understanding Safety information on page iii and Guidelines on page 67 Clear CMOS jumper Used to clear CMOS and recover your server to the factory default settings Note After clearing CMOS your BIOS recovers to the factory default settings Chapter 3 Product overview 43 To clear CMOS do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Locate the Clear CMOS jumper on the system board Then remove any parts and disconnect any cables that might impede your access to the jumper 5 Move the clear CMOS jumper from the default normal position pin 1 and pin 2 to the short circuited position pin 2 and pin 3 6 Wait more than five seconds and then move the Clear CMOS jumper back to the normal position pin 1 and pin 2 7 Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 154 8 Connect the server to an ac power source and wait about 30 seconds Then t
112. es within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com lenovo environment Requirement for batteries containing perchlorate The following statement applies to users in the state of California U S
113. ess the ID button the ID LEDs on both the front and rear of the server are lit to help you locate the server among other servers You also can turn on the ID LEDs using a remote management program for server presence detection The system is identified Off None The ID LED is not in use or the system is not identified Chapter 3 Product overview 19 EI NIC 1 status LED EA NIC 2 status LED The two NIC status LEDs indicate the LAN status for the Ethernet connector 1 and Ethernet connector 2 on the rear panel of the server Blinking The LAN is connected and active H System error LED The system error LED helps you to determine if there are any system errors When the system error LED is on check the BMC for errors Refer to the following table for the error descriptions and actions that you can take The temperature of the server reached e Check the BMC for errors and check the non critical temperature threshold the system fans e Ensure that the ambient temperature limit LED is off The voltage of the server reached the Replace the system board non critical voltage threshold Note This procedure must be performed only by trained service personnel of Lenovo See Chapter 8 Getting information help and service on page 165 A fan has been detected to be running at Check the system fans low speed A hot swap fan has been removed 1 Ensure that the system fans are connected securely to the system board
114. ettings in the Setup Utility program Starting the Setup Utility program This topic provides instructions on how to start the Setup Utility program To start the Setup Utility program do the following 1 Connect the server to an ac power source and press the power switch on the front panel to turn on the server See Turning on the server on page 49 2 Press the F1 key as soon as you see the logo screen Then wait for several seconds and the Setup Utility program opens If you have set a password you need to type the correct password to enter the Setup Utility program For password information see Using passwords on page 55 Viewing information in the Setup Utility program The Setup Utility program menu lists various items about the system configuration Select a desired item to view information or change settings When working with the Setup Utility program you must use the keyboard The keys used to perform various tasks are displayed on the right bottom pane of each screen You also can press the F1 key for general help about the keys For most items the corresponding help message is displayed on the right top pane of the screen when the item is selected If the item has submenus you can display the submenus by pressing Enter You can view the following information about your specific server model in the Setup Utility program e The Main menu lists information about the BIOS microprocessor type microprocessor spe
115. forming the operation See Memory module installation rules on page 75 e Use any documentation that comes with the memory module and follow those instructions in addition to the instructions in this topic To install a memory module do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 73 5 Locate the memory slots on the system board and read the memory module installation rules See Memory module installation rules on page 75 6 Remove any parts or disconnect any cables that might prevent your access to the memory slots 7 Open the retaining clips of the appropriate memory slot Figure 43 Opening the retaining clips of the memory slots 8 Touch the static protective package that contains the new memory module to any unpainted surface on the outside of the server Then take the new memory module out of the package Note Carefully handle the memory module
116. from the ThinkServer RAID 700 Adapter and it applies only to server models that have a ThinkServer RAID 700 Adapter with the TR 700 Battery installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e If you remove the TR 700 Battery you will lose the backup power for the ThinkServer RAID 700 Adapter e Use any documentation that comes with the TR 700 Battery and follow those instructions in addition to the instructions in this topic To remove the TR 700 Battery do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server w Remove the server cover See Removing the server cover on page 69 gt Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 73 Locate the ThinkServer RAID 700 Adapter which is installed in the PCI Express card slot on the riser card assembly 2 Then disconnect all cables from the ThinkServer RAID 700 Adapter Remove the riser card assembly 2 The procedure is similar to that of the riser card assembly
117. g 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets 2 Disconnect the power cords Input Output I O cables and all other cables that are connected to the server 3 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 4 Press the release button J in the direction as shown Figure 34 Pressing the release button 70 ThinkServer RD540 User Guide and Hardware Maintenance Manual 5 Fully open the cover latch Ef and slide the server cover to the rear until it is disengaged from the chassis Then lift the server cover off the chassis and set it aside Note It is recommended that you wait three to five minutes to let the server cool before removing the server cover Figure 35 Removing the server cover Attention For proper cooling and airflow install the server cover before turning on the server Operating the server for more than 30 minutes with the server cover removed might damage server components To reinstall the server cover see Reinstalling the server cover and reconnecting cables on page 154 Installing removing or replacing hardware This topic provides instructions on how to install remove or replace hardware for your server You can expand the cap
118. g 100 replacing 102 hot swap redundant power supply status LED 23 ID button LED 19 IDM replace 136 IDM panel LED 21 locations 21 information getting 165 Input Output I O features 8 installation rules DIMM 75 memory module 75 installing DIMM 79 Ethernet card 81 hardware 67 hot swap hard disk drive 115 hot swap redundant power supply 100 memory module 79 microprocessor 107 server cover 154 solid state drive 119 120 ThinkServer Trusted Platform Module 97 TMM Premium 94 TR 500 Key 88 TR 700 Battery 91 installing or replacing heat sink 104 optical drive 126 Intelligent Diagnostics Module locations 21 interface Setup Utility program 52 internal drives features 8 LED ambient temperature limit 22 Ethernet status 24 front panel 18 hot swap hard disk drive status 30 hot swap redundant power supply status 23 ID button 19 IDM 21 memory module status 22 microprocessor status 22 NIC status 20 power status 19 power supply error 21 LED 21 system board 46 system fan error 22 system status 20 ThinkServer Management Module status 47 Lenovo ThinkServer EasyManage software 12 Lenovo ThinkServer EasyManage program using 66 locations 13 low profile PCI Express card slot 23 machine type and model label locations 13 Main menu Setup Utility program 52 memory features 8 memory module installation rules 75 installing 79 removing 80 memory module installation guidelines 75 memory module status LED 22 microp
119. gure 85 Removing the dummy hard disk drive tray 4 Touch the static protective package that contains the 2 5 inch solid state drive to any unpainted surface on the outside of the server Then take the solid state drive out of the package Note Do not touch the circuit board on the solid state drive Chapter 6 Installing removing or replacing hardware 121 5 Position the 2 5 inch solid state drive into the 3 5 inch to 2 5 inch drive adapter as shown in the following illustration Figure 86 Positioning the 2 5 inch solid state drive into the drive adapter 6 Align the two screw holes in the solid state drive with the corresponding holes in the drive adapter Then install the two screws to secure the solid state drive to the drive adapter Figure 87 Installing the screws to secure the solid state drive to the drive adapter 7 Position the drive adapter with the solid state drive into the 3 5 inch drive bracket 122 ThinkServer RD540 User Guide and Hardware Maintenance Manual 8 Align the screw holes in the drive adapter and the solid state drive with the corresponding holes in the drive bracket Then install the five screws to secure the drive adapter and the solid state drive to the bracket a Figure 88 Installing the screws to secure the drive adapter and the solid state drive to the bracket 9 Slide the bracket with the solid state drive into the drive bay from the front until it snaps into position and then co
120. h to the closed position and slide the server cover to the front of the chassis at the same time until the server cover snaps into position and the cover latch is completely closed Figure 129 Closing the server cover completely 6 If the server is installed in a rack cabinet reinstall the server into the rack cabinet See the Rack Installation Instructions that comes with the server 156 ThinkServer RD540 User Guide and Hardware Maintenance Manual 7 Reconnect external cables and power cords to the server See Rear view of the server on page 22 to identify the connectors on the rear panel of the server Attention To avoid component damage connect the power cords last Note In most areas of the world Lenovo requires the return of the defective CRU Information about this will come with the CRU or will come a few days after the CRU arrives Updating the server configuration When you turn on the server for the first time after you install remove or replace a device you might need to update the server configuration Some optional devices have device drivers that you must install For information about installing device drivers use the documentation that comes with each optional device To obtain the supported device drivers for your server from the Lenovo Support Web site go to http www lenovo com drivers and then follow the instructions on the Web page to find and download the device drivers you need Refer to the f
121. he outside of the server Then take the new optical drive out of the package 8 Do one of the following e If you are installing the optical drive remove the retaining bracket from the dummy optical drive and install it on the side of the new optical drive e If you are replacing the optical drive remove the retaining bracket from the old optical drive and install it on the side of the new optical drive Figure 96 Installing the optical drive retaining bracket 128 ThinkServer RD540 User Guide and Hardware Maintenance Manual 9 Slide the new optical drive with the retaining bracket into the drive bay from the front until it snaps into position Figure 97 Installing the optical drive 10 Connect the power cable Fl and the signal cable J to the rear of the new optical drive Figure 98 Connecting cables to the rear of the optical drive 11 If necessary connect the other end of the signal cable to the SATA connector 0 on the system board See System board components on page 38 12 If you are instructed to return the old optical drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 154 Replacing the ThinkServer RAID Super Capacitor Module Attentio
122. he TR 500 Key into the connector You might need to remove the ThinkServer RAID 500 Adapter first install the TR 500 Key on the ThinkServer RAID 500 Adapter and then reinstall the ThinkServer RAID 500 Adapter See Replacing the RAID card on page 85 Note Ensure that the TR 500 Key is securely seated on the ThinkServer RAID 500 Adapter awd Figure 53 Installing the TR 500 Key E 9 Reconnect cables to the ThinkServer RAID 500 Adapter See Mini SAS to mini SAS signal cable connections on page 37 10 Reinstall the riser card assembly 2 The procedure is similar to that of the riser card assembly 1 See Replacing the riser card assembly 1 on page 142 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 154 Then the hardware RAID 5 and RAID 50 levels are available for your server if your server has the required number of hard disk drives installed Refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server for information about how to configure the hardware RAID Removing the TR 500 Key Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii
123. he hot swap hard disk drive and need a dummy tray to cover the drive bay e If you are replacing a hot swap hard disk drive and are instructed to return the old hot swap hard disk drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To configure RAID go to Configuring RAID on page 62 Installing or replacing a 2 5 inch solid state drive This topic contains the following items e Installing a 2 5 inch solid state drive into a 3 5 inch hard disk drive bay on page 120 e Replacing a 2 5 inch solid state drive from a 3 5 inch hard disk drive bay on page 124 Chapter 6 Installing removing or replacing hardware 119 For a list of ThinkServer solid state drive options go to http www lenovo com thinkserver You can install or replace a hot swap solid state drive without turning off the server which helps you avoid significant interruption to the operation of the system The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied The number of the installed hard disk drives or solid state drives in your server varies depending on the server model The vacant bays are occupied by dummy hard disk drive trays When you install a hot swap hard disk drive or solid state drive save the removed dummy hard disk drive tray from the drive bay
124. hinkServer Management Module User Guide which is available for download at http www lenovo com UserManuals for more information about server remote management Removing the TMM Premium Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to remove the TMM Premium if the server has one installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Chapter 6 Installing removing or replacing hardware 95 Notes e Use any documentation that comes with the TMM Premium and follow those instructions in addition to the instructions in this topic e If you remove the TMM Premium the iKVM function for server remote management will be unavailable e Depending on the model your server might look slightly different from the illustration in this topic To remove the TMM Premium do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3
125. ht look slightly different from the illustrations in this topic To remove the cooling shroud do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Chapter 6 Installing removing or replacing hardware 73 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Insert a finger into each of the two holes in the cooling shroud and then lift the cooling shroud out of the server Figure 38 Removing the cooling shroud Attention For proper cooling and airflow reinstall the cooling shroud before turning on the server Operating the server for more than 30 minutes with the cooling shroud removed might damage server components Reinstalling the cooling shroud Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to reinstall the cooling shroud Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Dependi
126. ics 163 svmtom Com 4 Trained service technician only Replace the system board Keyboard mouse and USB device problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page 159 for the subsequent steps you should check after using the information in this topic BEE gt BEE EEE All or some keys on the keyboard do not work 1 Ensure that e The USB keyboard cable is securely connected to a USB connector on the server If the USB keyboard is connected to a USB hub disconnect the keyboard from the hub and connect it directly to the server No keys are stuck The USB controller is enabled in the Setup Utility program See Using the Setup Utility program on page 51 2 Restart the server 3 Replace the keyboard The mouse or pointing device does not work Ensure that e The mouse or pointing device cable is securely connected to the server Ifthe USB mouse or pointing device is connected to a USB hub disconnect the mouse or pointing device from the hub and connect it directly to the server The mouse or pointing device is clean and no dust accumulates The device drivers are installed correctly The USB controller is enabled in the Setup Utility program See Using the Setup Utility program on page 51 2 Restart the server 3 Repl
127. ight differ from its retail version if available and might not include user manuals or all program functionality Polyvinyl Chloride PVC cable and cord notice WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Recycling information Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For information on recycling Lenovo products go to http www lenovo com recycling 170 ThinkServer RD540 User Guide and Hardware Maintenance Manual Battery return program This product may contain a lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal or batteries outside the United States go to http www lenovo com recycling or contact your local waste disposal facility Battery recycling information for the United States and Canada AS US amp Canada Only Battery recycling information for the European Union EU Notice This mark applies only to countri
128. igurations e Up to four 3 5 inch hot swap SATA or SAS hard disk drives with one backplane e Up to eight 2 5 inch hot swap SAS hard disk drives or SATA solid state drives with one backplane Chapter 3 Product overview 33 The following illustration shows the location of the hot swap hard disk drive backplane You need to remove the server cover to access the backplane See Removing the server cover on page 69 Notes e Depending on the model your server might look slightly different from the illustrations in this topic e The following illustration is based on 3 5 inch hot swap hard disk drives with one backplane Figure 21 Hot swap hard disk drive backplane location Backplane for 3 5 inch hard disk drives This topic provides information to help you locate the connectors on the backplane for 3 5 inch hard disk drives The following illustrations show the connectors on the backplane for 3 5 inch hard disk drives SS aU nl rf E dd Figure 22 Front view of the backplane for 3 5 inch hard disk drives EJ Slot 0 for a 3 5 inch hard disk drive EJ Slot 2 for a 3 5 inch hard disk drive EI Slot 1 for a 3 5 inch hard disk drive E Slot 3 for a 3 5 inch hard disk drive 34 ThinkServer RD540 User Guide and Hardware Maintenance Manual mm la CNOC WOCO Oe o Figure 23 Rear view of the backplane for 3 5
129. ile PCI Express card slot It is recommended to attach a RAID card to the low profile PCI Express card slot Note If a ThinkServer HBA is available refer to its user guide for detailed information The user guide is available for download at http www lenovo com UserManuals Physical link width Negotiable link width Supported card length and height Chapter 3 Product overview 23 EJ PCI Express card slot Used to attach an Ethernet card or any other supported PCI Express card Note If a ThinkServer HBA is available refer to its user guide for detailed information The user guide is available for download at http www lenovo com UserManuals Physical link width Negotiable link width Supported card length and height x16 x8 x4 x2 x1 Half length full height card EIEIEZ Ethernet connectors Used to attach an Ethernet cable for a LAN Each Ethernet connector has two status LEDs to help you identify the Ethernet connectivity activity and connection speed Note The Ethernet connector 0 callout E marked with MGMT is for system management by default However you also can set the Ethernet connector 1 or 2 for system management use in the Setup Utility program See Setting the mode of the Ethernet connectors on page 57 as om cA ethemet satus LED coor Se Description None Einen The server is disconnected from a LAN Blinking The LAN is connected and active B
130. inafter referred to as the TPM The TPM is a security chip designed by the Trusted Computing Group TCG to provide a hardware method of data encryption It stores passwords encryption keys and digital certificates to help provide security solutions and protect the computer Installing the ThinkServer Trusted Platform Module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to install the TPM Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Use any documentation that comes with the TPM and follow those instructions in addition to the instructions in this topic e Depending on the model your server might look slightly different from the illustration in this topic To install the TPM do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69
131. ing on the server and select a temporary startup device from the boot device selection window See Selecting a startup device on page 56 Save amp Exit menu After you finish viewing or changing settings in the Setup Utility program you can choose a desired action from the Save amp Exit menu to save changes discard changes or load default values and exit the program Press Enter to select the item on the Save amp Exit menu and then select Yes when prompted to confirm the action For information about exiting the Setup Utility program see Exiting the Setup Utility program on page 57 The Save amp Exit menu contains the following items e Save Changes and Exit Save changes and exit the Setup Utility program e Save Changes and Reset Save changes and then continue with the configuration in the Setup Utility program e Discard Changes and Exit Discard changes load previous values and then exit the Setup Utility program e Discard Changes Discard changes and load previous values e Restore Defaults Return to the optimized default settings e Save as User Defaults Save the current settings as user default values e Restore User Defaults Restore the user default values for all the items Setting the system date and time This topic provides instructions on how to set the system date and time in the Setup Utility program To set the system date and time in the Setup Utility program do the following 1 Start
132. intenance Manual drive tray Figure 80 Opening the handle of the dummy hot swap hard disk 3 Pull the handle and carefully slide the hot swap hard disk drive or the dummy tray out of the front of the chassis Figure 81 Removing the hot swap hard disk drive 117 Installing removing or replacing hardware Chapter 6 Figure 82 Removing the dummy hot swap hard disk drive tray 4 Touch the static protective package that contains the new hot swap hard disk drive to any unpainted surface on the outside of the server Then take the new hot swap hard disk drive out of the package Note Do not touch the circuit board on the hard disk drive 118 ThinkServer RD540 User Guide and Hardware Maintenance Manual 5 Slide the new hot swap hard disk drive into the drive bay from the front until it snaps into position and then completely close the handle Figure 83 Installing the hot swap hard disk drive 6 Check the hot swap hard disk drive status LEDs to ensure that the hard disk drive is operating correctly You might have to restart the server for the newly installed hard disk drive to be recognized See Hot swap hard disk drive status LEDs on page 30 If the hard disk drive is faulty you need to reinstall or replace it until it is operating correctly 7 Do one of the following e If you are installing a hot swap hard disk drive save the removed dummy hard disk drive tray in the event that you later remove t
133. ion on page iii and Guidelines on page 67 This topic provides instructions on how to replace the system board battery Your server has a special type of memory that maintains the date time and configuration information for built in features The system board battery keeps the information active when you turn off the server The 144 ThinkServer RD540 User Guide and Hardware Maintenance Manual system board battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the system board battery fails the date time and configuration information including passwords are lost and an error message is displayed when you turn on the server Bouncer Danger of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing CR manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See http www dtsc ca gov haz
134. isk drives e Server models with eight 2 5 inch hot swap hard disk drives e Server models with six 2 5 inch hot swap hard disk drives Note Depending on the model your server might look slightly different from the illustrations in this topic Chapter 3 Product overview 25 The following illustration shows the components of server models with 3 5 inch hot swap hard disk drives Right rack handle FRR Hard disk drive bay 3 FER Optical drive bay with an optical drive installed in some models Einen anne 26 ThinkServer RD540 User Guide and Hardware Maintenance Manual The following illustration shows the components of server models with eight 2 5 inch hot swap hard disk drives EER Hard disk drive bay 6 EZ Hard disk drive bay 5 Ehear srs Chapter 3 Product overview 27 Components of server models with six 2 5 inch hot swap hard disk drives Figure 16 Components of server models with six 2 5 inch hot swap hard disk drives System fans Hot swap hard disk drive backplane Ea Twenty memory slots installed memory modules FF Right rack handle vary by model EJ PC Express card 2 5 inch hard disk drive bays El Cooling shroud EE Intelligent Diagnostics Module E Slim optical drive available in some models EDs ans A CRUs are parts that can be upgraded or replaced by the customer If a CRU is determined to be defective during the warranty period a replacement CRU will be provided to the customer Custome
135. ith the TR 700 Battery option kit to secure the TR 700 Battery in place DSG CELL rs SU NEL i U Figure 55 Installing the TR 700 Battery Note When attaching the TR 700 Battery to the ThinkServer RAID 700 Adapter center the screwdriver to avoid damaging the screw head and do not over tighten the screws as you might damage the TR 700 Battery 11 Reinstall the ThinkServer RAID 700 Adapter to the riser card assembly 2 See Replacing the RAID card on page 85 12 Reconnect cables to the ThinkServer RAID 700 Adapter See Mini SAS to mini SAS signal cable connections on page 37 13 Reinstall the riser card assembly 2 The procedure is similar to that of the riser card assembly 1 See Replacing the riser card assembly 1 on page 142 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 154 Then configure RAID for your server See Configuring RAID on page 62 Removing the ThinkServer RAID 700 Battery Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 92 ThinkServer RD540 User Guide and Hardware Maintenance Manual This topic provides instructions on how to remove the TR 700 Battery
136. ity program The Advanced menu contains various configuration submenus and items On each submenu press Enter to show selectable options and select a desired option by using the up and down arrow keys or type desired values from the keyboard Some items are displayed on the menu only if the server supports the corresponding features 52 ThinkServer RD540 User Guide and Hardware Maintenance Manual Notes e Enabled means that the function is configured e Disabled means that the function is not configured The Advanced menu contains the following submenus For more information enter the corresponding submenu and refer to the instructions on the screen e PCI PCIE Configuration View and set PCI configuration parameters e ACPI Configuration View and set ACPI configuration parameters e Processor Configuration View information about the installed microprocessors and set microprocessor configuration parameters e Memory Configuration View information about the installed memory modules and set memory configuration parameters e Chipset Configuration View and set chipset configuration parameters e SATA SAS Configuration View information about the installed SATA or SAS devices and set SATA or SAS configuration parameters e USB Configuration View and set USB configuration parameters such as enabling or disabling USB devices e Serial Configuration View and set serial connector configuration parameters e UEFI Network Setup View
137. kplane When the hooks Fl are aligned with the holes in the backplane slowly move the backplane a little bit outward Then completely remove the hot swap hard disk drive backplane amp Figure 104 Removing the hot swap hard disk drive backplane 9 Touch the static protective package that contains the new hot swap hard disk drive backplane to any unpainted surface on the outside of the server Then remove the new backplane from the package Note Carefully handle the backplane by its edges 134 _ThinkServer RD540 User Guide and Hardware Maintenance Manual 10 Position the new backplane as shown so that the hooks J on the chassis pass through the corresponding holes in the new backplane Then press the backplane straight down until it is secured in place by the small retaining studs on the chassis Figure 105 Installing the hot swap hard disk drive backplane Chapter 6 Installing removing or replacing hardware 135 11 Press the two retaining latches Then the backplane is secured Figure 106 Securing the hot swap hard disk drive backplane 12 Reinstall all the hot swap hard disk drives and dummy trays if any on the backplane See Installing or replacing a hot swap hard disk drive on page 115 13 Refer to your note to reconnect the cables to the backplane 14 If you are instructed to return the old hot swap hard disk drive backplane follow all packaging instructions and use any packaging materials that
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139. l storage devices and fiber channels are configured correctly The ThinkServer EasyStartup program main interface provides the following menus on the left pane of the screen Home This menu is the welcome page that contains some general descriptions about the program and the Lenovo copyright and trademark statements Compatibility notes This menu provides information about the RAID controllers operating systems and server configurations supported by the version of the program you are using User Guide This menu provides information about the features of the program and instructions on how to use the program Hardware list This menu displays a list of hardware devices detected by the program Configure RAID This menu guides you to configure RAID or view the current RAID configuration and make changes if needed Install operating system This menu displays a series of choices and prompts to collect information required for operating system installation prepares the hard disk drive for installation and then initiates the installation process using your operating system installation disc Download drivers This menu helps you download the required device drivers from the ThinkServer EasyStartup DVD to a removable storage device so that you can easily get the drivers for server configuration when you need them Chapter 5 Configuring the server 61 Note The most up to date device drivers for various server models are alway
140. l not be saved e If you do not want to save the new settings select Save amp Exit gt Discard Changes and Exit e If you want to return to the default settings press F9 or select Save amp Exit gt Restore Defaults For more information about the Save amp Exit menu in the Setup Utility program see Save amp Exit menu on page 54 Chapter 5 Configuring the server 57 Updating or recovering the BIOS This topic provides instructions on how to update the BIOS and how to recover from a POST and BIOS update failure System programs are the basic layer of software built into your server System programs include the POST the UEFI BIOS the Setup Utility program and the TMM firmware The POST is a set of tests and procedures that are performed each time you turn on your server The UEFI BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the server hardware can execute You can use the Setup Utility program to view or change the configuration settings of your server See Using the Setup Utility program on page 51 The TMM firmware provides remote management features Lenovo might make changes and enhancements to the BIOS and TMM firmware When updates are released they are available for download on the Lenovo Web site at http www lenovo com drivers You can update the server firmware by downloading an update package and following the instructions on the Web page
141. l of the server If an LED is lit one or more LEDs elsewhere in the server might also be lit to direct you to the source of the error The following illustration shows the ThinkServer Management Module status LED and system fan error LEDs on the system board 1 a _ 1 BB o oe o Eu E Eg N 6 aes Figure 33 System board LEDs EO O a i ThinkServer Management Module status LED This LED indicates the ThinkServer Management Module TMM status of your server ThinkServer Management Module Color Description status LED The TMM is not ready Blinking The TMM is working Chapter 3 Product overview 47 EXE System fan error LEDs When a system fan error LED on the system board is lit it indicates that the corresponding system fan is operating too slowly or has failed To solve the problem you migh
142. ld weather Heating reduces indoor humidity and increases static electricity e Use a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices e Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap e The use of a grounding system is recommended For example it is recommended to wear an electrostatic discharge ESD wrist strap if one is available Ensure that you work in an ESD safe area Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system to guard against ESD damage is desirable but not necessary 68 ThinkServer RD540 User Guide and Hardware Maintenance Manual Attach the ESD ground clip to any frame ground ground braid or green wire ground When working on a double insulated or battery operated system use an ESD common ground or reference point You can use coax or connector outside shells on these systems Use the ground prong of the ac plug on ac operated servers System reliability guidelines To help ensure proper cooling and system reliability strictly follow these guidelines e Each of the drive bays has a drive or a dummy tray installed e Ifthe server supports hot swap redundant power supplies each of the power supply bay has a redundant power supply installe
143. le available as an option Peripheral Component Interconnect PCl card ThinkServer Trusted Platform Module available as an option Chapter 3 Product overview 29 Hot swap hard disk drive status LEDs Each hot swap hard disk drive has two status LEDs on the front Figure 17 Hot swap hard disk drive status LEDs hard disk drive activity LED EJ hard disk drive RAID status LED Off Off The hard disk drive has failed or is not present On green Off The hard disk drive is present but not in use Blinking green The hard disk drive is active and data is being transferred On green Blinking rapidly about four flashes The RAID controller is identifying the per second amber hard disk drive On green On amber The RAID array has failed and cannot be recovered You need to recreate a new array Blinking green Blinking slowly about one flash per The hard disk drive is being rebuilt second amber RAID card This topic provides information to help you locate the connectors on a RAID card installed on the riser card assembly 2 Your server comes with a RAID card to provide advanced SATA SAS hardware RAID functions to the server For more information refer to Replacing the RAID card on page 85 Your server supports the follo
144. lenovo ThinkServer RD540 User Guide and Hardware Maintenance Manual o Thinkserver Machine Types 70AR 70AS 70AT and 70AU Note Before using the information and the product it supports be sure to read and understand the following e The Read Me First that comes with your product e Safety information on page iii e Appendix A Notices on page 169 First Edition November 2013 Copyright Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Safety information Safety inspection guide Grounding requirements Chapter 1 General information Introduction Server documentation Chapter 2 Server setup road map Chapter 3 Product overview Server package Features Specifications Software ThinkServer EasyStartup ThinkServer EasyUpdate Firmware Updater Lenovo ThinkServer EasyManage BIOS and TMM update utilities RAID configuration utilities Remote management software ThinkServer Smart Grid Technology Diagnostic programs Locations Machine type mod l And senal number label Front view of the server Front panel Intelligent Diagnostics Module Rear view of the server Server components Hot swap hard disk drive status LEDs RAID card TEE 3 en Hot swap hard disk dri
145. lies to countries with WEEE and e waste regulations for example European Directive 2002 96 EC India E Waste Management amp Handling Rules 2011 Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment WEEE These regulations determine the framework for the return and recycling of used appliances as applicable 172 _ThinkServer RD540 User Guide and Hardware Maintenance Manual within each geography This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collective systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling European Union RoHS Lenovo products sold in the European Union on or after 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment ROHS recast or ROHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility
146. ling the cooling shroud on page 73 5 Locate the ThinkServer RAID 500 Adapter which is installed in the PCI Express card slot on the riser 90 card assembly 2 Then disconnect all cables from the ThinkServer RAID 500 Adapter Remove the riser card assembly 2 The procedure is similar to that of the riser card assembly 1 See Replacing the riser card assembly 1 on page 142 Locate the TR 500 Key on the ThinkServer RAID 500 Adapter and then remove it from the ThinkServer RAID 500 Adapter You might need to remove the ThinkServer RAID 500 Adapter first remove the TR 500 Key from the ThinkServer RAID 500 Adapter and then reinstall the ThinkServer RAID 500 Adapter See Replacing the RAID card on page 85 Note Carefully handle the TR 500 Key by its edges la NZ aC FAL O Figure 54 Removing the TR 500 Key Reconnect cables to the ThinkServer RAID 500 Adapter See Mini SAS to mini SAS signal cable connections on page 37 Reinstall the riser card assembly 2 The procedure is similar to that of the riser card assembly 1 See Replacing the riser card assembly 1 on page 142 ThinkServer RD540 User Guide and Hardware Maintenance Manual 10 If you are instructed to return the old TR 500 Key follow all packaging instructions and use any packaging m
147. lity program on page 51 Configure RAID and install the operating system and basic drivers See Using the ThinkServer EasyStartup program on page 59 and Configuring RAID on page 62 Install any additional drivers needed for added features Refer to the instructions that come with the hardware option Configure Ethernet settings in the operating system by referring to the operating system help This step is not required if the operating system was installed using the ThinkServer EasyStartup program Check for firmware and driver updates See Updating the firmware on page 65 Install other applications Refer to the documentation that comes with the applications that you want to install 6 ThinkServer RD540 User Guide and Hardware Maintenance Manual Chapter 3 Product overview This chapter provides information about the server package features specifications software programs and component locations This chapter contains the following items e Server package on page 7 e Features on page 7 e Specifications on page 11 e Software on page 11 e Locations on page 13 Server package The server package includes the server a rail kit power cords printed documentation a documentation DVD and software media Note Depending on the model your server might look slightly different from the illustration in this topic Figure 1 Server package Server 2
148. lling the server cover and reconnecting cables Updating the server configuration Chapter 7 Troubleshooting and diagnostics Troubleshooting procedure Viewing the status and diagnostic LEDs Using a diagnostic program Viewing the system event log Basic troubleshooting tables ThinkServer ae program problems Optical drive problems 94 97 100 104 107 115 119 126 129 132 136 138 140 142 144 146 154 154 157 159 159 159 160 160 160 160 161 Hard disk drive problems Memory module problems Keyboard mouse and USB device problems Chapter 8 Getting information en and service Information resources Using the documentation ThinkServer Website Lenovo Support Web site Help and service Before you call Calling for service Using other services Purchasing additional services Appendix A Notices Trademarks Important notes Polyvinyl Chloride PVC Gable sa cial notice Recycling information Battery return program Requirement for batteries containing perchlorate Particulate contamination Important WEEE information European Union RoHS b Ae od German Ordinance for Work gloss statement Export classification notice Electronic emission notices Federal Communications Comission FCC Statement Eurasian compliance mark ENERGY STAR model information Index ThinkServer RD540 User Guide and Hardware Maintenance Manua
149. llow the memory module installation rules when performing the operation See Memory module installation rules on page 75 To remove a memory module do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 73 5 Locate the memory slots on the system board and read the memory module installation rules See Memory module installation rules on page 75 80 ThinkServer RD540 User Guide and Hardware Maintenance Manual 6 Remove any parts or disconnect any cables that might prevent your access to the memory slots 7 Locate the memory module that you want to remove and open the retaining clips on both ends of the memory slot Then grasp the memory module by its edges and carefully pull it straight up to remove it from the memory slot Figure 45 Removing a memory module 8 Reinstall any parts or reconnect any cables that you have removed 9 If you are instructed to re
150. llowing 1 Start the Setup Utility program See Starting the Setup Utility program on page 51 2 On the Server Management menu select BMC Network Configuration gt BMC LAN Share Setting 3 Do one of the following e If you want to use the Ethernet connector 0 as an Ethernet connector and a system management connector select Management NIC Shared e If you want to use the Ethernet connector 0 as a dedicated system management connector select Management NIC Dedicated e If you want to use the Ethernet connector 1 as an Ethernet connector and a system management connector select Onboard LAN port1 Shared e If you want to use the Ethernet connector 2 as an Ethernet connector and a system management connector select Onboard LAN port2 Shared Note If you set one Ethernet connector as the system management connector the other two Ethernet connectors will be ordinary Ethernet connectors by default 4 Press F10 to save settings and exit the Setup Utility program Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main interface If you are on a nested submenu press Esc repeatedly until you reach the main interface Then you can do one of the following to exit the Setup Utility program e If you want to save the new settings and exit the Setup Utility program press F10 or select Save amp Exit gt Save Changes and Exit Otherwise your changes wil
151. might need to reconfigure RAID and reinstall the operating system after replacing the RAID card To replace the RAID card do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 73 5 Remove the riser card assembly 2 and lay it upside down on a flat clean and static protective surface The procedure is similar to that of the riser card assembly 1 See Replacing the riser card assembly 1 on page 142 6 Locate the RAID card which is installed in the PCI Express card slot on the riser card assembly 2 7 Record the cable connections Then disconnect all cables from the RAID card and any other related parts Chapter 6 Installing removing or replacing hardware 85 8 Grasp the RAID card by its edges and gently slide the RAID card out of the RAID card retention bracket and the riser card assembly 2 Note The RAID card might fit tightly into the PCI Express card slot If necessary altern
152. moving or replacing hardware 107 Depending on the model your server might come with one or two microprocessors For server models with one microprocessor the microprocessor is installed in the microprocessor socket 1 and the microprocessor socket 2 is protected by a plastic socket cover You can purchase a microprocessor option kit from Lenovo and install the second microprocessor to expand system capabilities CAUTION AA Turn off the server and wait three to five minutes to let the server cool before removing the server cover Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Ensure that you install the correct type of microprocessor option your server supports See Memory module installation rules on page 75 When two microprocessors are installed both must have the same core voltage and core speed e Use any documentation that comes with the microprocessor option kit and follow those instructions in addition to the instructions in this topic e Your microprocessor socket and socket cover might look slightly different from the illustrations in this topic To install the second microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is
153. moving the server cover on page 69 Locate the ME in force update switch on the system board Then remove any parts and disconnect any cables that might impede your access to the switch Move the ME in force update switch from the default off position to the on position Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 154 Connect the server to an ac power source Then update the BIOS See Updating flashing the BIOS on page 58 Repeat step 1 through step 4 9 Move the ME in force update switch back to the off position 11 Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 154 Connect the server to an ac power source and turn on the server The BIOS and ME have been updated You need to check and configure the BIOS settings for your specific needs See Using the Setup Utility program on page 51 System board LEDs This topic helps you locate the LEDs on the system board 46 ThinkServer RD540 User Guide and Hardware Maintenance Manual The server is designed so that LEDs remain lit when the server is connected to an ac power source but is not turned on if the power supply is operating correctly This helps you isolate problems when the server is not turned on Many errors are first indicated by a lit error LED on the diagnostic pane
154. mpletely close the handle Figure 89 Installing the bracket with the solid state drive 10 Check the hard disk drive status LEDs to ensure that the solid state drive is operating correctly You might have to restart the server for the newly installed solid state drive to be recognized See Hot swap Chapter 6 Installing removing or replacing hardware 123 hard disk drive status LEDs on page 30 If the solid state drive is faulty reinstall or replace it until it is operating correctly 11 Save the removed dummy hard disk drive tray in the event that you later remove the solid state drive and need a dummy tray to cover the drive bay What to do next e To work with another piece of hardware go to the appropriate section e To configure RAID go to Configuring RAID on page 62 e To complete the installation go to Completing the parts replacement on page 154 Replacing a 2 5 inch solid state drive from a 3 5 inch hard disk drive bay Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to replace a 2 5 inch solid state drive from a 3 5 inch hard disk drive bay Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To replace a 2 5 inch solid state drive from a 3 5 inch hard disk drive ba
155. mware such as the BIOS updates and device drivers When you replace a device in the server you might have to either update the server with the latest version of the firmware that is stored in memory on the device or reflash the BIOS the TMM firmware and the FRU SDR Using the Firmware Updater program The Firmware Updater program enables you to maintain your system firmware up to date and helps you avoid unnecessary outages To update your system firmware using the Firmware Updater program do the following Note Before distributing the firmware updates to a server ensure that your server can restart successfully without encountering hardware problems 1 Go to http www lenovo com drivers and follow the instructions on the Web page to locate the Firmware Updater program 2 Download the ISO image for the Firmware Updater program and the installation instructions in a TXT file 3 Use any CD or DVD burning software to create a bootable disc with the ISO image Chapter 5 Configuring the server 65 4 Print the TXT file that contains the installation instructions and follow the instructions to use the Firmware Updater program to update your system firmware Using the Lenovo ThinkServer EasyManage program The Lenovo ThinkServer EasyManage program enables enterprise users to remotely control and monitor multiple Lenovo servers within a LAN The program provides an interface to display all severs being managed which enables the admi
156. n Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to replace the ThinkServer RAID Super Capacitor Module This topic applies only to server models that have a ThinkServer RAID Super Capacitor Module installed Chapter 6 Installing removing or replacing hardware 129 The ThinkServer RAID Super Capacitor Module protects the cache memory on the installed ThinkServer RAID 710 Adapter You can purchase a ThinkServer RAID Super Capacitor Module from Lenovo Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Depending on the model your server might look slightly different from the illustrations in this topic e Use any documentation that comes with the ThinkServer RAID Super Capacitor Module and follow those instructions in addition to the instructions in this topic To replace the ThinkServer RAID Super Capacitor Module do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installatio
157. n Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Disconnect the cable from the ThinkServer RAID Super Capacitor Module and then remove the two screws that secure the ThinkServer RAID Super Capacitor Module bracket Then hold the bracket with the ThinkServer RAID Super Capacitor Module and lift it up from the chassis Figure 99 Removing the ThinkServer RAID Super Capacitor Module with the bracket from the chassis 130 ThinkServer RD540 User Guide and Hardware Maintenance Manual 5 Gently press the tab J on the bracket and remove the ThinkServer RAID Super Capacitor Module from the bracket at the same time Figure 100 Removing the ThinkServer RAID Super Capacitor Module from the bracket 6 Touch the static protective package that contains the new ThinkServer RAID Super Capacitor Module to any unpainted surface on the outside of the server Then take the new ThinkServer RAID Super Capacitor Module out of the package 7 Note the orientation of the new ThinkServer RAID Super Capacitor Module Then gently press the tab El on the bracket and install the new ThinkServer RAID Super Capacitor Module into the bracket at the same time Figure 101 Installing the ThinkServer RAID Super Capacitor Module into the bracket Chapter 6 Installing removing or replacing hardware 131 8 Position the new ThinkServer RAID Super Capacitor Module with the bracket on the cha
158. n page 38 to identify the system fan connector 9 Lift up the tape of the system fan to remove the system fan out of the chassis Figure 109 Removing the system fan 10 Touch the static protective package that contains the new system fan to any unpainted surface on the outside of the server Then remove the new system fan from the package Chapter 6 Installing removing or replacing hardware 139 11 Note the orientation of the system fan and then insert the new system fan into the chassis until it snaps into position Figure 110 Inserting the system fan 12 Press down the tape of the system fan and then connect the cable of the new system fan to the system fan connector on the system board 13 If you are instructed to return the old system fan follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 154 Replacing the front panel board Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to replace the front panel board Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference
159. n page 75 When two microprocessors are installed both must have the same core voltage and core speed Use any documentation that comes with the microprocessor option kit and follow those instructions in addition to the instructions in this topic Your microprocessor socket and socket cover might look slightly different from the illustrations in this topic replace the microprocessor do the following Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server Remove the server cover See Removing the server cover on page 69 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 73 Remove the heat sink See Installing or replacing a heat sink on page 104 Locate the microprocessor socket and open the small handle first Then open the other small handle Note There are two marks on the microprocessor retainer You need to open the small handle marked with m first and then you can open the other small handle marked with Figure 73 Opening the handles 112 _ThinkServer RD540 User Guide and Hardware Maintenanc
160. n page 95 11 Remove the system board battery See Replacing the system board battery on page 144 12 Disconnect all the system fan cables from the system board Then hold the two system fan cages and lift them straight up and out of the chassis Figure 117 Removing the two system fan cages with the system fans Chapter 6 Installing removing or replacing hardware 147 13 Remove the heat sink s and place them on a clean flat and static protective surface See Installing or replacing a heat sink on page 104 14 Disconnect all cables from the system board Then remove the ten screws that secure the system board following the recommended numerical sequence as shown Note The screws J and are different from the other eight screws Reinstall the two screws to the same positions after you install the new system board i p p E a
161. nch hard disk drives For the backplane for 2 5 inch hard disk drives the replacement procedure is similar In the following illustrations system fans are removed in order to make the hot swap hard disk drive backplane clearly visible replace the hot swap hard disk drive backplane do the following Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server Remove the server cover See Removing the server cover on page 69 Locate the hot swap hard disk drive backplane See Hot swap hard disk drive backplane on page 33 Remove all the installed hot swap hard disk drives and dummy trays if any from the hard disk drive bays See Installing or replacing a hot swap hard disk drive on page 115 Record the cable connections on the backplane and then disconnect all the cables from the backplane Press the two retaining latches in the direction as shown to release the backplane amp Figure 103 Releasing the hot swap hard disk drive backplane Chapter 6 Installing removing or replacing hardware 133 8 Carefully lift up the hot swap hard disk drive bac
162. ng on the model your server might look slightly different from the illustrations in this topic To reinstall the cooling shroud do the following 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your server 2 Ensure that all internal cables are routed correctly and secured by any cable clips or ties in the server Keep cables clear of the hinges and sides of the server chassis to avoid interference with reinstalling the cooling shroud 74 _ThinkServer RD540 User Guide and Hardware Maintenance Manual 3 Note the orientation of the cooling shroud and then place it above the server so that the tabs on both sides of the cooling shroud are aligned with the corresponding holes or gaps in both sides of the chassis Then lower the cooling shroud into the chassis until it snaps into position Note If necessary gently press the cooling shroud on both sides so that the tabs on the cooling shroud completely engage with both sides of the chassis Figure 39 Reinstalling the cooling shroud 4 Reinstall the server cover and reconnect cables to the server For more information refer to Reinstalling the server cover and reconnecting cables on page 154 Installing or removing a memory module This topic provides instructions on how to install or remove a memory module Note The memory modules are extremely sensitive to ESD Ensure that you read and understand Handling s
163. nge of product weight without package 12 kg 26 46 Ib to 17 kg 37 48 Ib Range of product weight with package 15 kg 33 07 Ib to 24 kg 52 91 Ib Environment e Air temperature Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 70 C 40 F to 158 F in original shipping package e Altitude 0 to 3048 m 0 to 10 000 ft in an unpressurized environment e Humidity Operating 8 to 80 non condensing Storage without package 8 to 80 non condensing Storage with package 8 to 90 non condensing Electrical input e Universal input Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Software This topic provides information about the software programs that you can use to set up use and maintain the server ThinkServer EasyStartup The ThinkServer EasyStartup program simplifies the process of configuring RAID and installing supported Microsoft Windows and Linux operating systems and device drivers on your server This program is provided with your server on a self starting bootable ThinkServer EasyStartup DVD The user guide for the program also is on the DVD and can be accessed directly from the program interface For detailed information see Using the ThinkServer EasyStartup program on page 59 Chapter 3 Product overview 11 ThinkServer EasyUpdate Firmware Updater The ThinkSe
164. ngt werden angemessene Ma nahmen durchzuf hren und daf r aufzukommen Nach dem EMVG Ger te d rfen an Orten f r die sie nicht ausreichend entst rt sind nur mit besonderer Genehmigung des Bundesministers f r Post und Telekommunikation oder des Bundesamtes f r Post und Telekommunikation betrieben werden Die Genehmigung wird erteilt wenn keine elektromagnetischen St rungen zu erwarten sind Auszug aus dem EMVG Paragraph 3 Abs 4 Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung Amtsblatt 14 93 kostenpflichtig Anmerkung Um die Einhaltung des EMVG sicherzustellen sind die Ger te wie in den Handb chern angegeben zu installieren und zu betreiben Eurasian compliance mark ENERGY STAR model information gt ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation Some models of the following machine types have been designed and tested to conform to the ENERGY STAR program requirement for computer servers at the time of manufacture 70AR 70AS 70AT and 70AU For more information about ENERGY STAR ratings for Lenovo servers go to http www lenovo com By using ENERGY STAR compliant products and taking
165. nistrator to conveniently search for monitor and manage servers To download the Lenovo ThinkServer EasyManage program go to http www lenovo com drivers and follow the instructions on the Web page For detailed information about using the Lenovo ThinkServer EasyManage program refer to the help system for the program 66 ThinkServer RD540 User Guide and Hardware Maintenance Manual Chapter 6 Installing removing or replacing hardware This chapter provides instructions on how to install remove or replace hardware for your server This chapter contains the following items e Guidelines on page 67 e Removing the server cover on page 69 e Installing removing or replacing hardware on page 71 e Completing the parts replacement on page 154 For a list of the ThinkServer options go to http www lenovo com thinkserver Guidelines This topic provides some guidelines that you should read and understand before using your server Precautions Before you use the server ensure that you read and understand the following precautions e Before using the product be sure to read and understand the multilingual safety instructions and the Lenovo Limited Warranty LLW on the documentation DVD that comes with the product Reading and understanding the safety instructions reduces the risk of personal injury and damage to your product e When you install your new server take the opportunity to download and a
166. nt power supply is likely to fail or has failed You need to reinstall or replace it Replacing a hot swap redundant power supply Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to replace a hot swap redundant power supply Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Your hot swap redundant power supply might look slightly different from the illustrations in this topic e Use any documentation that comes with the hot swap redundant power supply and follow those instructions in addition to the instructions in this topic 102 ThinkServer RD540 User Guide and Hardware Maintenance Manual To replace a hot swap redundant power supply do the following 1 Locate the failing hot swap redundant power supply in the rear of your server Then disconnect the power cord from the failing hot swap redundant power supply Figure 63 Disconnecting the power cord Chapter 6 Installing removing or replacing hardware 103 2 Press the tab lj and carefully pull the handle at the same time to slide the hot swap redundant power supply out of the chassis Note Do not use too much force You can first carefully slide the hot swap redundant power supply a little bit out to release it from the secur
167. nto position Figure 125 Installing the microprocessor socket cover 24 Note the orientation of the two system fan cages and carefully place them into the chassis Then press the two system fan cages straight down until they are securely seated in the chassis After that connect the system fan cables to the system board Figure 126 Installing the two system fan cages with the system fans 25 Install other parts and connect all cables that you removed from the old system board to the new system board Refer to the information that you have recorded and the related topics in Installing removing or replacing hardware on page 71 26 If you are instructed to return the old system board follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 154 e After a system board is replaced do the following 1 Start the Setup Utility program by pressing the F1 key and then check the BIOS and BMC version 2 Go to http www lenovo com drivers and follow the instructions on the Web page to download the latest version of firmware Then install the firmware to your server Chapter 6 Installing removing or replacing hardware 153 3 Update the machine type model number and serial number of the system board Either
168. o the appropriate section e To configure RAID go to Configuring RAID on page 62 e To complete the replacement go to Completing the parts replacement on page 154 Installing or replacing the optical drive Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 126 ThinkServer RD540 User Guide and Hardware Maintenance Manual This topic provides instructions on how to replace the optical drive CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure ne Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Depending on the model your server might look slightly different from the illustrations in this topic
169. ocations This topic provides information to help you locate your server components Machine type model and serial number label This topic helps you locate the label that contains the machine type model and serial number information for your server When you contact Lenovo for help the machine type model and serial number information helps support technicians to identify your server and provide faster service The machine type model and serial number label is attached on the pull out information card which is a small plastic tab and can be slid out of the front of the chassis The following illustrations are samples of the machine type model and serial number labels on server models with different hard disk drive configurations Note Depending on the model your server might look slightly different from the illustrations in this topic MT M XXXX XXX S N XXXXXXX Figure 2 Label on server models with 3 5 inch hard disk drives Chapter 3 Product overview 13 MT M XXXX XXX S N XXXXXXX Figure 3 Label on server models with eight 2 5 inch hard disk drives A XXX S N XXXXXXX Figure 4 Label on server models with six 2 5 inch hard disk drives Front view of the server This topic provides information to help you locate the parts on the front of the server The front view of the server varies by model The illustrations in this topic show the server front views based on the
170. ollowing information resources to update the server configuration e To update the BIOS configuration see Using the Setup Utility program on page 51 e To update the RAID configuration see Configuring RAID on page 62 e To use the ThinkServer EasyStartup program see Using the ThinkServer EasyStartup program on page 59 e To update your system firmware see Updating the firmware on page 65 Chapter 6 Installing removing or replacing hardware 157 158 ThinkServer RD540 User Guide and Hardware Maintenance Manual Chapter 7 Troubleshooting and diagnostics This chapter provides information about basic troubleshooting and diagnostic methods to help you solve problems that might occur in the server If you cannot diagnose and correct a problem by using the information in this chapter see Chapter 8 Getting information help and service on page 165 for additional troubleshooting resources Troubleshooting procedure Use the following information as a general procedure for diagnosing and troubleshooting problems you experience with your server 1 Verify that the power cords and the cables for all attached devices are connected correctly and securely 2 Verify that the server and all attached devices that require ac power are connected to properly grounded functioning electrical outlets 3 Verify that all installed hardware and attached devices are enabled in the BIOS settings of your server F
171. om drivers locate different versions of the program and then identify the latest version by comparing readme files If the latest version of the Firmware Updater program does not contain the latest version of the driver you need download that driver separately from the Web page and install it individually to your server Installing or removing the ThinkServer RAID 500 Upgrade Key for Advanced RAID This topic provides instructions on how to install or remove the ThinkServer RAID 500 Upgrade Key for Advanced RAID hereinafter referred to as the TR 500 Key The TR 500 Key expands the capability of the installed ThinkServer RAID 500 Adapter by activating RAID 5 and RAID 50 levels for advanced SATA SAS hardware RAID You can purchase a TR 500 Key from Lenovo Installing the TR 500 Key Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to install the TR 500 Key on the ThinkServer RAID 500 Adapter and it applies only to server models that have a ThinkServer RAID 500 Adapter installed Attention Back up your data before you begin if you want to reconfigure RAID and reinstall the operating system after installing the TR 500 Key Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that c
172. omes with the TR 500 Key and follow those instructions in addition to the instructions in this topic To install the TR 500 Key do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 73 5 Locate the ThinkServer RAID 500 Adapter which is installed in the PCI Express card slot on the riser card assembly 2 Then disconnect any cables from the ThinkServer RAID 500 Adapter 6 Remove the riser card assembly 2 The procedure is similar to that of the riser card assembly 1 See Replacing the riser card assembly 1 on page 142 88 ThinkServer RD540 User Guide and Hardware Maintenance Manual 7 Touch the static protective package that contains the TR 500 Key to any unpainted surface on the outside of the server Then take the TR 500 Key out of the package Note Carefully handle the TR 500 Key by its edges 8 Locate the TR 500 Key connector on the ThinkServer RAID 500 Adapter and then insert t
173. on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software Copyright Lenovo 2013 165 e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions Help and service This topic contains information about obtaining help and service Before you call Before you call do the following to try to solve the problem by yourself e Check all cables to ensure that they are connected e Check the power switches to ensure that the system and optional devices are turned on e Use the troubleshooting information in your system documentation on the documentation DVD that comes with your product e Check for the updated information new device drivers and hints and tips on the Lenovo Support Web site at http www lenovo com support e Download the diagnostic program from the Lenovo Web site and then run it See Using a diagnostic program on page 160 If possible be at your product when you call Have the following information available e Machine type and model e Serial numbers of your Lenovo hardware products e Description of the problem e Exact wording of any error messages e Hardware and software configuration information Calling for service During the warranty period you can get help and information by
174. on the documentation DVD 4 ThinkServer RD540 User Guide and Hardware Maintenance Manual Chapter 2 Server setup road map This chapter provides a general road map to guide you through setting up your server The server setup procedure varies depending on the configuration of the server when it was delivered In some cases the server is fully configured and you just need to connect the server to the network and an ac power source and then you can turn on the server In other cases the server needs to have hardware features installed requires hardware and firmware configuration and requires an operating system to be installed The general procedure for setting up your server is 1 2 Unpack the server package See Server package on page 7 Install any required hardware or server option See the related topics in Chapter 6 Installing removing or replacing hardware on page 67 Install your server into a standard rack cabinet by using the rail kit shipped with the server See Rack Installation Instructions that comes with your server Connect the Ethernet cable and power cords to the server See Rear view of the server on page 22 to locate the connectors 5 Turn on the server to verify operation See Turning on the server on page 49 6 Review the Unified Extensible Firmware Interface UEFI settings and customize as needed See Using 10 11 Copyright Lenovo 2013 the Setup Uti
175. or J to the mini SAS ports 0 3 on the backplane 2 If your server has more than four hard disk drives installed use the other mini SAS to mini SAS signal cable Connect the mini SAS connector J to the port 1 on the RAID card Then connect the mini SAS connector J to the mini SAS ports 4 7 on the backplane e If you are using a ThinkServer RAID 700 Adapter do the following 1 Use one mini SAS to mini SAS signal cable Connect the mini SAS connector J to the ports 3 0 on the RAID card Then connect the mini SAS connector E to the mini SAS ports 0 3 on the backplane 2 If your server has more than four hard disk drives installed use the other mini SAS to mini SAS signal cable Connect the mini SAS connector Jj to the ports 7 4 on the RAID card Then connect the mini SAS connector J to the mini SAS ports 4 7 on the backplane e If you are using a ThinkServer RAID 710 Adapter do the following 1 Use the mini SAS to mini SAS signal cable Connect the mini SAS connector J to the port 1 on the RAID card Then connect the mini SAS connector Ef to the mini SAS ports 0 3 on the backplane 2 If your server has more than four hard disk drives installed use the other mini SAS to mini SAS signal cable Connect the mini SAS connector J to the port 2 on the RAID card Then connect the mini SAS connector J to the mini SAS ports 4 7 on the backplane Refer to the following topics for information about the connector locations and the power c
176. or more information about accessing and changing the BIOS settings see Using the Setup Utility program on page 51 4 View the status and diagnostic LEDs to identify the system and device status and diagnose problems See Viewing the status and diagnostic LEDs on page 159 5 If the server is not working after you have added new software installed a new optional device or replaced a piece of hardware remove or reinstall the software device or hardware to see if the problem could be solved 6 View the system event log to diagnose problems See Viewing the system event log on page 160 7 Turn on the server and press Esc as soon as you see the logo screen to view any diagnostic messages 8 Download and use a diagnostic program to diagnose problems See Using a diagnostic program on page 160 9 Refer to Basic troubleshooting tables on page 160 and follow the instructions for the type of problem you are experiencing If the basic troubleshooting information does not help you resolve a problem continue with the next step 10 Try using a previous server configuration to see if a recent change to hardware or software settings has caused a problem Before restoring your previous configuration capture your current configuration in case the older configuration settings do not solve the problem or have adverse effect 11 Use an antivirus program to see if your server has been infected by a virus If the program det
177. ort for multiple operating systems e Ability to install the operating system and device drivers in an unattended mode to save time e Ability to create a reuseable response file that can be used with similarly configured Lenovo servers to make future installations even faster Starting the ThinkServer EasyStartup program This topic provides instructions on how to start the ThinkServer EasyStartup program After you start the program and enter the main interface click User Guide for detailed information about how to use this program to help you configure the server and install an operating system To start the ThinkServer EasyStartup program do the following 1 Insert the ThinkServer EasyStartup DVD into an optical drive set the optical drive as the first startup device and start your server from the DVD in the optical drive See Selecting a startup device on page 56 2 Wait for the program to load Then you will be prompted for the following selections e The language in which you want to view the program e The language of the keyboard layout you will be using with the program Note The supported languages and keyboard layouts for the ThinkServer EasyStartup program are Dutch English French German Italian Japanese Russian Spanish and Turkish Your ThinkServer EasyStartup DVD might be English only In this case the keyboard layout should be English 60 ThinkServer RD540 User Guide and Hardware Maintenance Manual 3 After
178. ou begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To replace the system board do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server o Remove the hot swap redundant power supplies See Replacing a hot swap redundant power supply on page 102 Remove the server cover See Removing the server cover on page 69 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 73 Record the component locations cable connections and cable routing in the server Remove all memory modules See Removing a memory module on page 80 Remove the two riser card assemblies See Replacing the riser card assembly 1 on page 142 oO AN DOO Ff Remove the TPM if one is installed See Removing the ThinkServer Trusted Platform Module on page 98 10 Remove the TMM Premium if one is installed See Removing the TMM Premium o
179. ovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmittein Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland 174 _ThinkServer RD540 User Guide and Hardware Maintenance Manual Zulassungsbescheinigung laut dem Deutschen Gesetz Uber die elektromagnetische Vertraglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse A Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A Nach der EN 55022 Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkst rungen verursachen in diesem Fall kann vom Betreiber verla
180. ower source limits You must install the appropriate interconnecting cabling in accordance with your local electrical code requirements Statement 15 AA CAUTION The power control button on the device may put the device in standby mode instead of turning off the device In addition the device might have multiple connections to dc power To remove all electrical current from the device ensure that all connections to dc power are disconnected at the dc power input terminals Fae AT viii ThinkServer RD540 User Guide and Hardware Maintenance Manual Statement 16 AA CAUTION To reduce the risk of electric shock or energy hazards e This equipment must be installed by trained service personnel in a restricted access location as defined by your local electrical code and the latest edition of IEC 60950 e Connect the equipment to a reliably earthed safety extra low voltage SELV source An SELV source is a secondary circuit that is designed so that normal and single fault conditions do not cause the voltages to exceed a safe level 60 V direct current e The branch circuit overcurrent protection must be rated in accordance with local electrical code requirements e Use 1 3 mm or 16 American Wire Gauge AWG copper conductor only not exceeding 3 meters in length e Torque the wiring terminal screws to 1 4 newton meters or 12 inch pounds e Provide a readily available approved and rated disconnect
181. pply the most recent firmware updates This step will help to ensure that any known issues are addressed and that your server is ready to function at maximum levels of performance To download firmware updates for your server go to http www lenovo com drivers and then follow the instructions on the Web page See Updating the firmware on page 65 for more information e Before you install optional hardware devices ensure that the server is working correctly If the server is not working correctly see Chapter 7 Troubleshooting and diagnostics on page 159 to do basic troubleshooting If the problem cannot be solved see Chapter 8 Getting information help and service on page 165 e Observe good housekeeping in the area where you are working Put removed covers and other parts in a safe place e f you must turn on the server while the server cover is removed ensure that no one is near the server and that no tools or other objects have been left inside the server e Do not attempt to lift an object that you think is too heavy for you If you have to lift a heavy object observe the following precautions Ensure that you can stand safely without slipping Distribute the weight of the object equally between your feet Use a slow lifting force Never move suddenly or twist when you lift a heavy object To avoid straining the muscles in your back lift by standing or by pushing up with your leg muscles e Ensure tha
182. r 5 Configuring the server 55 3 See Password considerations on page 55 Then follow the instructions on the screen to set or change a password 4 If you want to delete a password type your current password Press Enter when you are prompted to type a new password Then press Enter to confirm the new password The previous password will be cleared Note For security reasons it is recommended that you always set a password for your server 5 Press F10 to save settings and exit the Setup Utility program If you have forgotten the password you can use the Clear password switch on the system board to erase the password See System board jumpers and switches on page 42 Then set a new password for the server Selecting a startup device If your server does not start up from a desired device such as the disc or hard disk drive as expected do one of the following to select the startup device you want Note Not all discs hard disk drives or other removable devices are bootable e To select a temporary startup device do the following Note Selecting a startup device using the following method does not permanently change the startup sequence 1 Turn on or restart your server 2 When you see the logo screen press F10 if your server is connected to a network and you want to start up the server from the network Otherwise press F12 to display the boot menu The boot device selection window opens 3 In the boot de
183. r Guide This document provides detailed information to help you get familiar with your server and help you use configure and maintain your server e Rack Installation Instructions This document provides instructions on how to install your server into a standard rack cabinet by using the rail kit shipped with the server e ThinkServer Management Module User Guide This document provides information about server remote management This document is in English only You might find this document on the documentation DVD that comes with your server If not download it from the Lenovo Web site at http www lenovo com UserManuals Note To obtain advanced remote management functions install a ThinkServer Management Module Premium TMM Premium on the TMM Premium connector on the system board See Installing or removing the ThinkServer Management Module Premium on page 94 e MegaRAID SAS Software User Guide This document provides information about Redundant Array of Independent Disks RAID and how to use the utility programs to configure monitor and maintain your server RAID and related devices This document is in English only Note Refer to this document for hardware RAID information of the RAID card installed in the server See Replacing the RAID card on page 85 Chapter 1 General information 3 e Other documents You might find other documents for the Host Bus Adapter HBA Ethernet card or other optional parts
184. r supply fails and you can replace a hot swap redundant power supply without turning off the server Note To maintain the EMI integrity and cooling of the server install a new hot swap redundant power supply as soon as you remove the failing one or cover the other bay with a shield if you just use one module to provide power CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Installing a hot swap redundant power supply Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to install a hot swap redundant power supply Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference 100 ThinkServer RD540 User Guide and Hardware Maintenance Manual Notes e Your hot swap redundant power supply might look slightly different from the illustrations in this topic e Use any documentation that comes with the new hot swap redundant power supply and follow thos
185. rate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2013 169 Trademarks Lenovo the Lenovo logo and ThinkServer are trademarks of Lenovo in the United States other countries or both Intel and Intel Xeon are trademarks of Intel Corpo
186. ration in the United States other countries or both Internet Explorer Microsoft Windows and Windows Server are trademarks of the Microsoft group of companies Linux is a registered trademark of Linus Torvalds Other company product or service names may be trademarks or service marks of others Important notes Processor speed indicates the internal clock speed of the microprocessor other factors also affect application performance CD or DVD drive speed is the variable read rate Actual speeds vary and are often less than the possible maximum When referring to processor storage real and virtual storage or channel volume KB stands for 1 024 bytes MB stands for 1 048 576 bytes and GB stands for 1 073 741 824 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity can vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Lenovo makes no representations or warranties with respect to non Lenovo products Support if any for the non Lenovo products is provided by the third party not Lenovo Some software m
187. rd follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section 84 ThinkServer RD540 User Guide and Hardware Maintenance Manual e To complete the removal procedure go to Completing the parts replacement on page 154 Replacing the RAID card Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to replace the RAID card Your server comes with a required RAID card to provide advanced SATA SAS hardware RAID functions to the server For more information see RAID card on page 30 and Configuring RAID on page 62 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e The RAID card is extremely sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 68 first and carefully perform the operation e Use any documentation that comes with the RAID card and follow those instructions in addition to the instructions in this topic e Depending on the specific type the RAID card might look different from the illustration in this topic e Ensure that you back up your data before replacing the RAID card because you
188. re 6 3 5 inch hard disk drive bay numbers top view of the server Front view of server models with eight 2 5 inch hard disk drive bays The following illustration shows the front view of server models with eight 2 5 inch hard disk drive bays se SE Be u ve BUQNBOOOOOOOSOSC0S000 E Oo O o Ae oo re 9 Pornos pi ommon Bi SEEEEEEREEES EEFFRRETEE EG Tree EEEEREEEEEEE E BEEEEREEEEEE f BEHHHHHHHHH oll ES P peee Eee EOE dosaaossccs Soccoosescen meeen eoecaneeeern pogonom f oncononeoaon f oosoaconneon H BEGERSEBEBER BBBBEEEEEEEE PEEBEEEEEEEE O BESeHeEEEeEe f Bec onon a E Right rack handle oooeooooo0oo DOSE H 2 5 inch hard disk drive area Ql Left rack handle El Front panel For detailed information about the controls connectors and status LEDs on the front panel see Front panel on page 18 H Pull out information card The machine type model and serial number label of the server is attached on the pull out information card See Machine type model and serial number label on page 13 E Intelligent Diagnostics Module For more information see Intelligent Diagnostics Module on page 21 16 _ThinkServer RD540 User Gui
189. remove the riser card assembly 1 out of the chassis Then remove the PCI Express card from the riser card assembly 1 See Removing the Ethernet card on page 83 Touch the static protective package that contains the new riser card assembly 1 to any unpainted surface on the outside of the server Then take the new riser card assembly 1 out of the package Chapter 6 Installing removing or replacing hardware 143 10 Align the tabs of the new riser card assembly 1 with the holes in the rear of the server Then press the new riser card assembly 1 straight down until it is securely seated in the slot Note If there is any PCI Express card such as an Ethernet card installed on the riser card assembly 1 install the PCI Express card to the new riser card assembly 1 first See Installing the Ethernet card on page 81 Figure 114 Installing the riser card assembly 1 11 Reinstall any parts or reconnect any cables that you have removed 12 If you are instructed to return the old riser card assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 154 Replacing the system board battery Attention Do not open your server or attempt any repair before reading and understanding Safety informat
190. riangle J on one corner of the new microprocessor is the microprocessor orientation indicator The new microprocessor is in the correct orientation when this indicator faces the beveled corner E of the microprocessor socket Figure 77 Installing the microprocessor 114 _ThinkServer RD540 User Guide and Hardware Maintenance Manual 12 Close the microprocessor retainer Then close the small handle first and then close the small handle H to lock the retainer into position and secure the new microprocessor in the socket Note There are two marks on the microprocessor retainer Ensure that you close the small handle marked with first and then close the small handle marked with s Always follow the correct sequence when you close the small handles Figure 78 Securing the microprocessor in the socket 13 Reinstall the heat sink See Installing or replacing a heat sink on page 104 14 If you are instructed to return the old microprocessor follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 154 Installing or replacing a hot swap hard disk drive Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and
191. roblems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page 159 for the subsequent steps you should check after using the information in this topic If the problem still cannot be solved seek technical assistance See Chapter 8 Getting information help and service on page 165 Notes e If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardware on page 67 e Ifaan action step is preceded by Trained service technician only this action step is reserved for a trained service technician and must be performed only by a trained service technician symntom dC The amount of system memory that is displayed is less 1 Ensure that than the total capacity of the installed physical memory modules and you suspect a memory module problem e All memory modules are the correct type supported by the server See Memory module installation rules on page 75 You followed the memory module installation rules See Memory module installation rules on page 75 e All memory modules are seated correctly and securely e The system firmware is up to date 2 Reinstall the memory modules 3 Replace the suspect memory modules Chapter 7 Troubleshooting and diagnost
192. rocessor features 8 installing 107 replacing 111 microprocessor status LED 22 N NIC status LED 20 O optical drive installing or replacing 126 option 178 ThinkServer RD540 User Guide and Hardware Maintenance Manual completing the replacement 154 P particulate contamination 172 parts replacement completing 154 password considerations 55 setting changing deleting 55 Setup Utility program 55 PCI Express card slot low profile 23 power status LED 19 power supply features 8 precautions guidelines 67 R RAID configuring 62 introduction 63 RAID card locations 30 replacing 85 RAID configuration utilities software 12 rear view of the server locations 22 recovering the BIOS 59 reinstalling cooling shroud 74 reliability availability and serviceability features 9 remote management software 12 removing cooling shroud 73 DIMM 80 Ethernet card 83 hardware 67 memory module 80 server cover 69 ThinkServer Trusted Platform Module 98 TMM Premium 95 TR 500 Key 89 TR 700 Battery 92 replace IDM 136 replacing front panel board 140 hardware 67 hot swap hard disk drive 115 hot swap hard disk drive backplane 132 hot swap redundant power supply 102 microprocessor 111 RAID card 85 Copyright Lenovo 2013 riser card assembly 1 142 solid state drive 119 124 system board 146 system board battery 144 system fan 138 ThinkServer RAID Super Capacitor Module 129 riser card assembly 1 replacing 14
193. rs are responsible for installing the self service CRUs for this product Customers also can install optional service CRUs which might require some technical skills or tools or request that a technician install the optional service CRU under the terms of the applicable warranty service type for your country or region Non CRUs must be replaced only by trained service technicians Notes e Before servicing a Lenovo product ensure that you read and understand Safety information on page iii e Use only parts provided by Lenovo 28 ThinkServer RD540 User Guide and Hardware Maintenance Manual The following table lists the major FRUs in your server and the CRU identification information For a complete listing of FRU information such as FRU part numbers and supported server models go to http www lenovo com serviceparts lookup Description Self service CRU Optional service CRU Cooling shroud Diagnostic module Front panel board Heat sink Hot swap hard disk drive Hot swap hard disk drive backplane Hot swap redundant power supply Memory module Microprocessor Optical drive available in some models Rack handles Riser card assembly System board System board battery System fan ThinkServer Management Module Premium available as an option ThinkServer RAID 500 Upgrade Key for Advanced RAID available as an option ThinkServer RAID 700 Battery available as an option ThinkServer RAID Super Capacitor Modu
194. rs folder might contain additional installation packages that are not required to be installed on your server Configuring the advanced SATA or SAS hardware RAID Before configuring RAID for your server observe the following precautions e Use hard disk drives that are of the same type SATA or SAS and have the same capacity within a single RAID array e Depending on the operating system the total drive capacity of the primary RAID might be limited to 2 TB Your server comes with a RAID card to provide advanced SATA or SAS hardware RAID functions See RAID card on page 30 The RAID card provides the WebBIOS Configuration Utility program to help you configure RAID independently of the operating system You also can install the MegaRAID Storage Manager program and the MegaCLI Configuration Utility program to help you manage the RAID array and RAID controller in an operating system environment 64 ThinkServer RD540 User Guide and Hardware Maintenance Manual The installation packages for the MegaRAID Storage Manager program and the MegaCLI Configuration Utility program are on the ThinkServer EasyStartup DVD After you enter the operating system insert the ThinkServer EasyStartup DVD into the optical drive The installation packages for the programs are located in the Utilities and Others folder in the root directory of the DVD Note The ThinkServer EasyStartup DVD is designed for different types of servers and the Utilities and Others
195. rts 4 5 Used to connect the mini SAS connector on one end of a mini SAS to mini SAS signal cable to support the hard disk drive 4 to hard disk drive 5 E Mini SAS ports 0 3 Used to connect the mini SAS connector on one end of a mini SAS to mini SAS signal cable to support the hard disk drive 0 to hard disk drive 3 E Optical drive power connector Used to connect the power cable for the slim optical drive if the server has one installed Mini SAS to mini SAS signal cable connections This topic provides instructions on how to connect the mini SAS to mini SAS signal cables This topic contains connecting cables from the RAID card to the backplane You can connect cables from the RAID card to the backplane to support up to eight hard disk drives In this case you can configure RAID for the hard disk drives using the advanced hardware RAID functions Note The option kit for the RAID card is designed for different types of servers and might contain additional cables that are not required for your server Chapter 3 Product overview 37 Figure 28 Connecting cables from the RAID card to the backplane To connect cables from the RAID card to the backplane do one of the following depending on the type of your RAID card e If you are using a ThinkServer RAID 500 Adapter do the following 1 Use the mini SAS to mini SAS signal cable Connect the mini SAS connector J to the port 0 on the RAID card Then connect the mini SAS connect
196. rver EasyUpdate Firmware Updater program hereinafter referred to as the Firmware Updater program enables you to maintain your server firmware up to date and helps you avoid unnecessary server outages The Firmware Updater program is provided on the Lenovo Support Web site For more information about downloading and using the Firmware Updater program see Updating the firmware on page 65 Lenovo ThinkServer EasyManage The Lenovo ThinkServer EasyManage program enables enterprise users to remotely control and monitor multiple Lenovo servers within a LAN For detailed information see Using the Lenovo ThinkServer EasyManage program on page 66 BIOS and TMM update utilities The BIOS and TMM also known as BMC firmware keeps updating after the shipment of the server Lenovo maintains pages on the Support Web site and provides the BIOS and TMM update utilities with instructions for download to help you update the BIOS and TMM firmware if needed For more information see Updating or recovering the BIOS on page 58 and Updating the firmware on page 65 RAID configuration utilities Your server has a RAID card installed which works with some configuration utilities to support hardware RAID For detailed information see Configuring RAID on page 62 Remote management software The integrated TMM provides basic remote management features for the server The add on TMM Premium option provides advanced remote management feat
197. rver from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 73 5 Locate the ThinkServer RAID 700 Adapter which is installed in the PCI Express card slot on the riser card assembly 2 Then disconnect cables from the ThinkServer RAID 700 Adapter Chapter 6 Installing removing or replacing hardware 91 6 Remove the riser card assembly 2 The procedure is similar to that of the riser card assembly 1 See Replacing the riser card assembly 1 on page 142 7 Remove the ThinkServer RAID 700 Adapter from the riser card assembly 2 See Replacing the RAID card on page 85 8 With the front side up place the ThinkServer RAID 700 Adapter on a flat clean and static free surface 9 Touch the static protective package that contains the TR 700 Battery to any unpainted surface on the outside of the server Then take the TR 700 Battery out of the package 10 Hold the TR 700 Battery with the battery side up and the J1 board to board connector J lining up with the J6B1 BBU connector on the ThinkServer RAID 700 Adapter Carefully install the TR 700 Battery onto the ThinkServer RAID 700 Adapter so that the two connectors are firmly joined Then install the three screws that come w
198. s and disconnect any cables that might impede your access to the switch Move the clear password switch from the default off position to the on position 6 Wait more than five seconds and then move the clear password switch back to the off position 9 Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 154 Connect the server to an ac power source and wait about 30 seconds Then turn on the server The BIOS passwords are erased including the administrator password and user password To set new passwords see Using passwords on page 55 EJ ME in force update switch Used to update flash the ME The ME updating process usually is contained in the BIOS updating flashing process Note Only some BIOS versions contain the parameters for updating the ME If you want to update the ME ensure that your BIOS version contains the required parameters To update the ME do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server Remove the server cover See Re
199. s available for download on the Lenovo Support Web site at http www lenovo com drivers e About This menu provides the version information and legal notices Using the ThinkServer EasyStartup program on a Windows operating system You can run the ThinkServer EasyStartup DVD on a Windows operating system with the Internet Explorer 6 0 Web browser or a later version installed Enter the operating system and insert the ThinkServer EasyStartup DVD into an internal or external optical drive The DVD starts automatically in most environments If the DVD fails to start open the launch exe file located in the root directory of the DVD Notes e You should read and accept the Lenovo License Agreement when prompted e On the Microsoft Windows Server 2003 operating system you might need to add the Uniform Resource Locator URL for the ThinkServer EasyStartup program Web page to the trusted Web site list so that the page can open correctly You can do the following when using the ThinkServer EasyStartup program on a Windows operating system For detailed information refer to the help system e View a general introduction to your ThinkServer server model and the specific server configuration information e View general guidance on how to use the ThinkServer EasyStartup DVD e Download the required device drivers to a removable storage device so that you can easily get the drivers for server configuration when you need them especially when
200. s or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To remove and reinstall the rack handles do the following 1 On each side of the server remove the screw that secures the rack handle and then remove the rack handle from the chassis Figure 36 Removing the rack handles 72 _ThinkServer RD540 User Guide and Hardware Maintenance Manual 2 To reinstall the rack handles insert the small tab J on the rack handle into the hole jin the chassis Then align the screw hole in the rack handle with the corresponding hole in the chassis and install the screw to secure the rack handle on each side of the server Figure 37 Installing the rack handles Removing and reinstalling the cooling shroud The cooling shroud must be removed to allow access to some of the server components This topic provides instructions on how to remove and reinstall the cooling shroud Removing the cooling shroud Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to remove the cooling shroud Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server mig
201. satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Lenovo Einsteinova 21 851 01 Bratislava Slovakia CE Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures German Class A compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse A EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse A ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Len
202. sconnected Statement 7 A CAUTION If the device has doors ensure that you remove or secure the doors before moving or lifting the device to protect against personal injury The doors will not support the weight of the device Statement 8 AA CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement 9 A CAUTION Disconnect the hot swap fan cables before removing the fan from the device to protect against personal injury Statement 10 A CAUTION The following label indicates a sharp edge hazard A EN Copyright Lenovo 2013 vii Statement 11 A CAUTION The following label indicates a potential heat hazard A Statement 12 AA DANGER Overloading a branch circuit is a potential fire hazard and a shock hazard under certain conditions To avoid these hazards ensure that your system electrical requirements do not exceed branch current ratings at the installation site Statement 13 A CAUTION Ensure that the rack is secured properly to avoid tipping when the server unit is extended on the rails Statement 14 A CAUTION Some accessory or option board outputs exceed Class 2 or limited p
203. ssis so that the mounting studs J on the chassis pass through the corresponding holes in the bracket Then install the two screws to secure the ThinkServer RAID Super Capacitor Module bracket Figure 102 Installing the ThinkServer RAID Super Capacitor Module with the bracket on the chassis 9 Connect the cable to the new ThinkServer RAID Super Capacitor Module What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement procedure go to Completing the parts replacement on page 154 Replacing the hot swap hard disk drive backplane Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to replace the hot swap hard disk drive backplane Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference 132 _ThinkServer RD540 User Guide and Hardware Maintenance Manual Notes To 4 en O The hot swap hard disk drive backplane is sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 68 first and carefully perform the operation Depending on the model your server might look slightly different from the illustrations in this topic The illustrations in the following procedure show the backplane for 3 5 i
204. sur le DVD de documentation fourni avec le produit Mpv xpnoworroinosete To Trpoldv BeBaiwOsite OT ExETe StaBdoel kal KATAVONOE TIG o nylec AOMAAELAC Ol oTtoiec eivar d1aGEolvEc oe i popeg yAWooEc oto DVD TEKUNPIWONG mou GUVOSEVEL TO TIPOIOV Vor Verwendung des Produkts sollten Sie unbedingt die mehrsprachigen Sicherheitsanweisungen auf der Dokumentations DVD lesen die im Lieferumfang des Produkts enthalten ist IN VAN NINNIN NR INT RNAP MPN AMA w n yn 197 yin jana Tina DVD a naw nowa niyomn A term k haszn lata el tt mindenk ppen olvassa el s rtelmezze a term khez kapott dokument ci s DVD lemezen tal lhat t bb nyelven elolvashat biztons gi el r sokat Prima di utilizzare il prodotto accertarsi di leggere e comprendere le informazioni sulla sicurezza multilingue disponibili sul DVD di documentazione fornito con il prodotto IH ZERAKZZARNZ SmE O Documentation DVD IC MEAMWTWIAVIVFU VDAWO TE EKKEL ChE E lt EOI Bit THULT FSW AES AAG Aol AES WA ASS EA DVD YFA dal AAE RA AA ALNA L Voordat u het product gebruikt moet u ervoor zorgen dat u de meertalige veiligheidsinstructies op de documentatie dvd van het product hebt gelezen en begrijpt Copyright Lenovo 2013 iii Przed skorzystaniem z produktu nalezy zapozna sie z wielojezycznymi instrukcjami bezpieczenstwa znajduj cymi sie na p ycie DVD z dokumentacj dostarczona wraz z produktem Antes de utilizar o pro
205. surface See the Rack Installation Instructions that comes with the server 3 Remove the server cover See Removing the server cover on page 69 4 Touch the static protective package that contains the TMM Premium to any unpainted surface on the outside of the server Then take the TMM Premium out of the package 94 ThinkServer RD540 User Guide and Hardware Maintenance Manual 5 Locate the TMM Premium connector on the system board and then insert the TMM Premium into the TMM Premium connector Note Ensure that the TMM Premium is securely seated on the system board o oo Figure 57 Installing the TMM Premium What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 154 Then refer to the T
206. t a normal temperature The ambient temperature is below Check the BMC for errors and 7 C 44 6 F or over 40 C 104 F run the diagnostic programs See Using a diagnostic program on page 160 EJ System fan error LED Solid off The system fans are operating correctly Solid on amber EJ Memory module Solid off status LED Solid on amber Solid off E Microprocessor status LED also known as CPU error LED Solid on amber Rear view of the server One or more system fans are running at low speed or have been removed The memory modules are operating at a normal temperature One or more memory modules are overheated The microprocessors are operating at a normal temperature One or more microprocessors are overheated Check the BMC for errors and run the diagnostic programs See Using a diagnostic program on page 160 Note To identify the failing system fans check the status LEDs on the system board See System board LEDs on page 46 Check the BMC for errors and run the diagnostic programs See Using a diagnostic program on page 160 Check the BMC for errors and run the diagnostic programs See Using a diagnostic program on page 160 This topic provides information to help you locate the connectors and components on the rear of your server 22 ThinkServer RD540 User Guide and Hardware Maintenance Manual The following illustration shows th
207. t need to reinstall or replace the system fan See Replacing a system fan on page 138 If it is a system board problem contact the Lenovo Customer Support Center 48 ThinkServer RD540 User Guide and Hardware Maintenance Manual Chapter 4 Turning on and turning off the server This chapter provides information about turning on and turning off the server Turning on the server The server can be turned on in one of the following ways e After you finish unpacking and setting up the server connect it to an ac power source Press the power switch on the front panel to turn on the server See Front panel on page 18 The server needs about 30 seconds for the TMM to initialize whenever you connect the server to an ac power source If you press the power switch on the front panel during this period the server will not start immediately it will start after the TMM initialization finishes e When the Wake on LAN feature is enabled on the server that is connected to an ac power source and a LAN a network administrator can remotely turn on or wake up the server from a management console using remote network management software e You also can use the related TMM feature to remotely turn on the server through the management LAN For more information about the TMM refer to the ThinkServer Management Module User Guide which is available for download at http www lenovo com UserManuals Turning off the server CAUTION The po
208. t of servers or parts on implementation of appropriate remedial measures to mitigate such environmental contamination Implementation of such remedial measures is a customer responsibility Table 5 Limits for particulates and gases Particulate e The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 e Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 e The deliquescent relative humidity of the particulate contamination must be more than 60 2 e The room must be free of conductive contamination such as zinc whiskers Gaseous e Copper Class G1 as per ANSI ISA 71 04 1985 e Silver Corrosion rate of less than 300 A in 30 days 1 ASHRAE 52 2 2008 Method of Testing General Ventilation Air Cleaning Devices for Removal Efficiency by Particle Size Atlanta American Society of Heating Refrigerating and Air Conditioning Engineers Inc 2 The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs enough water to become wet and promote ionic conduction 3 ANSI ISA 71 04 1985 Environmental conditions for process measurement and control systems Airborne contaminants Instrument Society of America Research Triangle Park North Carolina U S A Important WEEE information The WEEE marking on Lenovo products app
209. t tell you that you need additional or updated device drivers or other software Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates To access the Lenovo Support Web site go to http www lenovo com support For more information about your server documentation see Server documentation on page 2 If you suspect a software problem refer to the documentation including readme files and online help that comes with the operating system or software program ThinkServer Web site The ThinkServer Web site provides up to date information and services to help you buy use upgrade and maintain your server You also can do the following by visiting the ThinkServer Web site at http www lenovo com thinkserver e Shop for servers as well as upgrades and accessories for your server e Purchase additional services and software e Purchase upgrades and extended hardware repair services e Access the Lenovo Limited Warranty LLW e Access the online manuals for your products e Access troubleshooting and support information for your server model and other supported products e Download the latest device drivers and software updates for your server model e Find the service and support phone numbers for your country or region e Find a Service Provider located near you Lenovo Support Web site Technical support information is available
210. t you have an adequate number of properly grounded electrical outlets for the server monitor and other devices e Back up all important data before you make changes to drives e Have a small flat blade screwdriver available Copyright Lenovo 2013 67 e You do not have to turn off the server to install or replace a hot swap redundant power supply a hot swap hard disk drive or a hot plug USB device However you must turn off the server before performing any step that involves installing removing or replacing adapter cables or non hot swap devices or components e To view the LEDs on the system board and internal components leave the server connected to power e When you are finished working on the server reinstall all safety shields guards labels and ground wires e When working inside the server you might find some tasks easier if you lay the server on its side Handling static sensitive devices Attention Do not open the static protective package that contains the new part until the defective part has been removed from the server and you are ready to install the new part Static electricity although harmless to you can seriously damage server components and parts Any server part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so
211. tatic sensitive devices on page 68 first and carefully perform the operation Memory module installation rules Your server has 20 memory slots Each slot supports 4 GB 8 GB and 16 GB DDR3 RDIMMs Your server supports up to 12 normal RDIMMs when one microprocessor is installed and up to 20 RDIMMs when two microprocessors are installed The minimum system memory is 4 GB only one microprocessor installed and only one 4 GB memory module installed in the CPU1 DIMMA1 slot The maximum system memory for RDIMMs is 320 GB two microprocessors installed and one 16 GB RDIMM installed in each of the 20 memory slots Chapter 6 Installing removing or replacing hardware 75 For more information about the memory modules in your specific server model use the Setup Utility program See Viewing information in the Setup Utility program on page 51 For a list of the supported ThinkServer memory module options go to http www lenovo com thinkserver The following illustration shows the locations of all memory slots on a system board that has two microprocessors also known as CPUs and two heat sinks installed Figure 40 Memory slots on the system board Memory slot CPU1 DIMMB3 Memory slot CPU2 DIMMB2 E Memory slot CPU1 DIMMB
212. telephone list Telephone numbers are subject to change without notice The most up to date telephone list for Lenovo Support is always available on the Web site at http www lenovo com support phone If the telephone number for your country or region is not listed contact your Lenovo reseller or Lenovo marketing representative Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop notebook or server machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assistance with
213. telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem e Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs that apply to your hardware available 166 ThinkServer RD540 User Guide and Hardware Maintenance Manual The warranty does not cover the following Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts Identification of software problem sources Configuration of the Unified Extensible Firmware Interface UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs For the warranty type and duration for your product refer to the Warranty and Support Information on the documentation DVD that comes with your server You must retain your proof of purchase to obtain warranty service For warranty service consult the worldwide Lenovo Support
214. th your server Configuring RAID using the ThinkServer EasyStartup program The ThinkServer EasyStartup program simplifies the process of configuring supported RAID and installing supported Windows and Linux operating systems and device drivers on your server The user guide for the program can be accessed directly from the program interface The ThinkServer EasyStartup program has the following features for RAID configuration e For use with all supported RAID controllers e Automatically detects hardware and lists all supported RAID configurations e Configures one or more disk arrays per controller depending on the number of drives attached to the controller and the RAID level selected e Supports hot spare drives e Creates a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers See Using the ThinkServer EasyStartup program on page 59 and view the user guide from the main interface of the program Some RAID management software also is provided on the ThinkServer EasyStartup DVD to help you manage RAID arrays and RAID controllers in an operating system environment After you enter the operating system insert the ThinkServer EasyStartup DVD into the optical drive The installation packages for the programs are located in the Utilities and Others folder in the root directory of the DVD The ThinkServer EasyStartup DVD is designed for different types of servers and the Utilities and Othe
215. that the machine the part the work mat and the person handling the part are all at the same charge Notes e Use product specific ESD procedures when they exceed the requirements noted here e Ensure that the ESD protective devices you use have been certified ISO 9000 as fully effective When you handle server parts and components take these precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always carefully handle the parts and other components such as PCI Express cards memory modules system boards and microprocessors by edges or frame Do not touch solder joints pins or exposed circuitry e Do not leave the device where others can handle and possibly damage the device e Before you replace a new part touch the static protective package containing the new part to an unpainted metal part of the server for at least two seconds This reduces static electricity from the package and your body e Remove the new part from the static protective package and directly install it in the server without placing it on any other surface If it is hard for you to do this in your specific situation place the static protective package of the new part on a smooth level surface and then place the new part on the static protective package e Do not place the part on the server cover or other metal surface e Take additional care when handling devices during co
216. the Setup Utility program See Starting the Setup Utility program on page 51 2 On the Main menu select System Date or System Time 3 Use the Tab key to switch between data elements and type the numbers from the keyboard to set the system date and time 54 ThinkServer RD540 User Guide and Hardware Maintenance Manual 4 Press F10 to save settings and exit the Setup Utility program Using passwords By using the Setup Utility program you can set a password to prevent unauthorized access to your server You do not have to set a password to use your server However using a password improves computing security If you decide to set a password read the following topics Setup Utility program password types The following types of passwords are available in the Setup Utility program e Administrator password Setting an administrator password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an administrator password When an administrator password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in e User password When a user password is set the server cannot be used until a valid password is typed in Note If both the administrator password and user password are set you can
217. the illustrations in this topic e Use any documentation that comes with the new riser card assembly 1 and follow those instructions in addition to the instructions in this topic To replace the riser card assembly 1 do the following 142 _ThinkServer RD540 User Guide and Hardware Maintenance Manual OOA Ww Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server If the server is installed in a rack cabinet remove the server from the rack cabinet and place it on a flat clean and static protective surface See the Rack Installation Instructions that comes with the server Remove the server cover See Removing the server cover on page 69 Remove the cooling shroud See Removing and reinstalling the cooling shroud on page 73 Locate the riser card assembly 1 See Server components on page 25 If necessary remove any parts or disconnect any cables that might impede your access to the riser card assembly 1 Grasp the riser card assembly 1 by its edges and carefully lift it straight up and off the chassis Figure 113 Lifting the riser card assembly 1 off the chassis If there is any PCI Express card such as an Ethernet card installed on the riser card assembly 1 record the cable connections and then disconnect all cables from the card to completely
218. the server supports the corresponding features The Server Management menu contains the following submenus For more information enter the corresponding submenu and refer to the instructions on the screen Chapter 5 Configuring the server 53 e Erase SEL Erase system event log SEL e System Information View basic information about your server e BMC Network Configuration Set BMC configuration parameters Boot Options menu The Boot Options menu in the Setup Utility program provides an interface to help you view or change the server startup options including the startup sequence and boot priority for various devices Changes in the startup options take effect when the server starts The startup sequence specifies the order in which the server checks devices to find a boot record The server starts from the first boot record that it finds For example you can define a startup sequence that checks a disc in the optical drive then checks the hard disk drive and then checks a network device For information about setting the startup sequence or selecting a startup device see Selecting a startup device on page 56 Boot Manager menu The Boot Manager menu in the Setup Utility program lists all the bootable devices installed in your server and the listed items vary depending on your server configuration If you select a desired device listed on this menu the server will start from the device you select You can press F12 when turn
219. then return to screw Fl and firmly tighten it Do not over tighten the screws b Partially tighten screw E then firmly tighten screw J and then return to screw and firmly tighten it Do not over tighten the screws a A Figure 66 Installing the screws to secure the heat sink 11 If you are instructed to return the old heat sink follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 154 Installing or replacing the microprocessor This topic provides instructions on how to install or replace the microprocessor Installing the second microprocessor Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to install the second microprocessor Chapter 6 Installing re
220. turn the old memory module follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 154 Installing or removing the Ethernet card This topic provides instructions on how to install or remove the Ethernet card If you are installing or removing any other types of supported PCI Express cards the procedure is similar Note The Ethernet card is extremely sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 68 first and carefully perform the operation Installing the Ethernet card Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 67 This topic provides instructions on how to install the Ethernet card Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Use any documentation that comes with the Ethernet card and follow those instructions in addition to the instructions in this topic e Depending on the specific type the Ethernet card might look different from the illustrations in this topic To install the Ethernet card do the following Chapter 6 Installing
221. type either password to use the server However you must use your administrator password to change any configuration settings Password considerations For security reasons it is recommended to use a strong password that cannot be easily compromised Notes e The Setup Utility program passwords are not case sensitive e The server supports Setup Utility program passwords that consist of three to 20 characters To set a strong password use the following guidelines e Have at least eight characters in length e Contain at least one alphabetic character and one numeric character e Not be your name or your user name e Not be a common word or a common name e Be significantly different from your previous passwords Besides the alphabetic characters a z and numeric characters 0 9 the server also supports characters typed using special keys on the keyboard for a password Refer to the help message on the screen when setting a password to determine the valid special characters Setting changing or deleting a password This topic provides instructions on how to set change or delete a password in the Setup Utility program To set change or delete a password in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 51 2 On the Security menu select Administrator Password to set an administrator password or select User Password to set a user password Chapte
222. ult However you also can set the Ethernet connector 1 or 2 for system management use in the Setup Utility program See Setting the mode of the Ethernet connectors on page 57 For more information see Rear view of the server on page 22 Reliability availability and serviceability Reliability availability and serviceability hereinafter referred to as RAS are three important server design features The RAS features help you to ensure the integrity of the data stored on the server the availability of the server when you need it and the ease with which you can diagnose and correct problems Your server has the following RAS features e Security features Administrator password and user password to help protect unauthorized access to the server see Using passwords on page 55 ThinkServer Trusted Platform Module TPM which is a security chip to help enhance server security Note The TPM is only available in some models Remote monitoring or control by an administrator to provide protection or help Hot swap redundant power supplies to help avoid significant interruption to the operation of the system when a power supply fails e Basic system management features Ability to store the power on self test POST hardware test results BIOS Setup Utility program The BIOS Setup Utility program helps you view the server information and configure the server in the pre operating system environment See
223. ures for the server For detailed information about the remote management software and server remote management refer to the ThinkServer Management Module User Guide which is available for download at http www lenovo com UserManuals ThinkServer Smart Grid Technology The ThinkServer Smart Grid Technology program helps administrators to monitor and manage server performance especially the power consumption for groups of servers equipped with the Intel Intelligent Power Node Manager technology Lenovo provides a trial version of the ThinkServer Smart Grid Technology program with a free 90 day subscription After 90 days you must renew the license to continue using the program You can purchase the license from Lenovo to activate the ThinkServer Smart Grid Technology program and expand the management capability of the program when the free trial ends To download the ThinkServer Smart Grid Technology program go to http Awww lenovo com drivers and follow the instructions on the Web page For detailed information about using the ThinkServer Smart Grid Technology program refer to the help system for the program Diagnostic programs The following diagnostic programs are available for you to diagnose server problems e ThinkServer Diagnostic Tool 12 _ThinkServer RD540 User Guide and Hardware Maintenance Manual e ThinkServer System Profile Collection Tool For more information see Using a diagnostic program on page 160 L
224. urn on the server The BIOS recovers to the factory default settings H ThinkServer Management Module Enable Disable jumper When the ThinkServer Management Module Enable Disable jumper hereinafter referred to as the TMM Enable Disable jumper is in the default normal position pin 1 and pin 2 the server needs about 30 seconds for the TMM to initialize whenever you connect the server to an ac power source If you press the power switch on the front panel during this period the server will not start immediately it will start after the TMM initialization finishes The TMM function is available in this situation If you move the TMM Enable Disable jumper to pin 2 and pin 3 the TMM function is not available and the server is turned on directly when you press the power switch without waiting for the TMM to be ready 44 ThinkServer RD540 User Guide and Hardware Maintenance Manual E Switches There are four switches on the system board of your server O mi a
225. ve quicker service when you call Lenovo for help In addition some locations offer extended privileges and services to registered users Server documentation This topic provides general descriptions of the various documentation for your server and instructions on how to obtain all the documentation Printed documents The following documents are printed out and contained in your server package e Read Me First This is a multilingual document you should read first This document guides you to read the complete warranty support and safety information on the documentation DVD that comes with your server before using the product This document also provides information about how to find the most up to date information on the Lenovo Support Web site e Rack Installation Instructions This document provides instructions on how to install your server into a standard rack cabinet by using the rail kit shipped with the server Note A printed English version of this document is included in your server package PDF versions of other languages are provided on the documentation DVD that comes with the server 2 _ThinkServer RD540 User Guide and Hardware Maintenance Manual Documentation DVD The documentation DVD which comes with your server contains various documents for your server in Portable Document Format PDF and HyperText Markup Language HTML The documentation DVD is not bootable To view the documents on the DVD you will need
226. ve Bazkalane Mini SAS to mini SAS ak cable connections System board componens System board jumpers and switches System board LEDs Chapter 4 Turning on and turning off the server Turning on the server Turning off the server Chapter 5 Configuring the server Using the Setup Utility program Starting the Setup Utility program Copyright Lenovo 2013 xi 13 14 18 21 22 25 30 30 33 37 38 42 46 49 49 49 51 51 51 Viewing information in the er Utility program oe 4 Setup Utility program interes Setting the system date and time Using passwords Selecting a startup device Configuring the TPM function Setting the mode of the Ethernet connectors Exiting the Setup Utility program Updating or recovering the BIOS Using the ThinkServer EasyStartup program Features of the ThinkServer apenas program Starting the ThinkServer Easystartup program Using the ThinkServer EasyStartup program on a Windows operating system Configuring RAID About RAID Configuring RAID using is ThinkServer EasyStartup program Configuring the advanced SATA or SAS hardware RAID ithe a Configuring the Ethernet controlled Updating the firmware Using the Firmware Updater program Using the Lenovo ThinkServer EasyManage program ee re ak Chapter 6 Installing removing or replacing hardware Guidelines Precautions A Eai de Handling static sensitive devices Syst
227. ver EasyStartup software 11 ThinkServer EasyStartup program features 60 starting 60 using 59 Windows operating system 62 ThinkServer EasyUpdate Firmware Updater software 12 ThinkServer Management Module status LED 47 ThinkServer RAID Super Capacitor Module replacing 129 ThinkServer Smart Grid Technology software 12 ThinkServer Trusted Platform Module installing 97 removing 98 ThinkServer Web address 1 TMM Premium installing 94 removing 95 TPM Setup Utility program 56 TR 500 Key installing 88 removing 89 TR 700 Battery installing 91 removing 92 troubleshooting and diagnostics diagnostic program 160 hard disk drive problems 162 keyboard mouse and USB device problems 164 memory module problems 163 optical drive problems 161 status and diagnostic LEDs 159 system event log 160 ThinkServer EasyStartup program problems 160 troubleshooting procedure 159 turning off the server 49 turning on the server 49 T V gloss statement 173 U updating firmware 65 server configuration 157 the BIOS 58 updating or recovering the BIOS 58 using documentation 165 EasyUpdate Firmware Updater program 65 Lenovo ThinkServer EasyManage program 66 passwords 55 Setup Utility program 51 ThinkServer EasyStartup program 59 V video subsystem features 9 viewing information Setup Utility program 51 W Web site compatible options 75 76 working inside the server with the power on guidelines 69 180 ThinkServer RD540 User Guide
228. vice selection window use the up and down arrow keys on the keyboard to switch between the selections Press Enter to select the device of your choice Then the server will start up from the selected device e To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 51 2 On the Boot Options menu follow the instructions on the screen to set the startup device for Boot Option 1 to Boot Option 5 depending on your needs You also can set the boot priority for various devices See Boot Options menu on page 54 3 Press F10 to save settings and exit the Setup Utility program The server will follow the startup device sequence you have set each time you turn on the server Configuring the TPM function The TPM works as a hardware security solution to help you to encrypt data and protect the server The TPM function is only available when there is a TPM installed in your server See Installing the ThinkServer Trusted Platform Module on page 97 You can purchase a TPM from Lenovo After installing a TPM you need to check if the TPM function is enabled in the Setup Utility program To enable the TPM function in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 51 On the Security menu select TPM TCM gt TPM Support Ensure that TPM
229. wer control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 2 C a m eS The server can be turned off in one of the following ways e Turn off the server from the operating system if your operating system supports this feature After an orderly shutdown of the operating system the server will turn off automatically For instructions on how to shut down your specific operating system refer to the related documentation or help system for the operating system e Press the power switch on the front panel to start an orderly shutdown of the operating system and turn off the server if your operating system supports this feature e If your server stops responding and you cannot turn it off press and hold the power switch on the front panel for four seconds or more If you still cannot turn off the server disconnect all power cords from the server e If the server is connected to a LAN a network administrator can remotely turn off the server from a management console using remote network management software e You also can use the related TMM feature to remotely turn off the server through the management LAN For more information about the TMM refer to the ThinkServer Management Module User Guid
230. wing RAID cards e ThinkServer RAID 500 Adapter also Known as ThinkServer 9240 8i RAID 0 1 Adapter e ThinkServer RAID 700 Adapter also known as ThinkServer 9260 81 SAS RAID Adapter e ThinkServer RAID 710 Adapter also known as 9270CV 8i RAID adapter 30 ThinkServer RD540 User Guide and Hardware Maintenance Manual ThinkServer RAID 500 Adapter also known as ThinkServer 9240 8i RAID 0 1 Adapter The following illustration shows the connectors on the ThinkServer RAID 500 Adapter Figure 18 ThinkServer RAID 500 Adapter El Port 0 EJ ThinkServer RAID 500 Upgrade Key for Advanced RAID connector El Port 0 Used to connect a mini SAS signal cable See Mini SAS to mini SAS signal cable connections on page 37 H Port 1 Used to connect a mini SAS signal cable See Mini SAS to mini SAS signal cable connections on page 37 EJ ThinkServer RAID 500 Upgrade Key for Advanced RAID connector Used to connect a ThinkServer RAID 500 Upgrade Key for Advanced RAID See Installing or removing the ThinkServer RAID 500 Upgrade Key for Advanced RAID on page 88 Chapter 3 Product overview 31 ThinkServer RAID 700 Adapter also known as ThinkServer 9260 81 SAS RAID Adapter The following illustration shows the connectors on the ThinkServer RAID 700 Adapter GEA og BEES XB ESCLOS AOS lt ee SCECECEC ALES PLE Co RES ER sg 2 AR KW gt EZ Gps 42 gt N Figure 19 ThinkServer RAID
231. xit menu in the Setup Utility program to restore the user default values after updating the BIOS In this case you can keep your previous BIOS settings and do not need to reconfigure the settings after updating the BIOS You also can record your specific BIOS settings before updating the BIOS for an easier reconfiguration in the new BIOS version To update flash the BIOS do the following 1 Go to http www lenovo com drivers and follow the instructions on the Web page to locate the BIOS update package 2 Download the BIOS update package and the installation instructions in a TXT file 3 Print the TXT file that contains the installation instructions and follow the instructions to update flash the BIOS 4 Do one of the following after the BIOS update process is completed e f you have saved your BIOS settings as user default values before updating the BIOS select Restore User Defaults on the Save amp Exit menu in the Setup Utility program to restore the user default values Then do a double check 58 ThinkServer RD540 User Guide and Hardware Maintenance Manual e Check and reconfigure the BIOS settings for your specific needs based on your note or refer to Using the Setup Utility program on page 51 Recovering from a BIOS update failure If the power to your server is interrupted while the BIOS is being updated your server might not restart correctly If this happens perform the following procedure to recover from the
232. xpense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Appendix A Notices 173 Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS G 1234 J 100003 for indirect connection to public telecommunication systems in the United Kingdom European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to
233. y do the following 1 Locate the appropriate hard disk drive bay See Server components on page 25 2 Press the release button J to open the handle of the 3 5 inch drive bracket Figure 90 Opening the handle of the 3 5 inch drive bracket 124 ThinkServer RD540 User Guide and Hardware Maintenance Manual 3 Pull the handle and carefully slide the bracket with the solid state drive out of the front of the chassis Figure 91 Removing the bracket with the solid state drive 4 Remove the five screws that secure the solid state drive and the 3 5 inch to 2 5 inch drive adapter Then remove the drive adapter with the solid state drive from the bracket Figure 92 Removing the screws that secure the solid state drive and the drive adapter Chapter 6 Installing removing or replacing hardware 125 5 Remove the two screws that secure the solid state drive Figure 93 Removing the screws that secure the solid state drive 6 Lift the solid state drive up to remove it from the drive adapter Figure 94 Removing the solid state drive from the drive adapter 7 Install a new solid state drive See Installing a 2 5 inch solid state drive into a 3 5 inch hard disk drive bay on page 120 8 If you are instructed to return the old solid state drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go t
234. you finish installing an operating system without using the ThinkServer EasyStartup DVD and need appropriate device drivers to configure your server e Install the required device drivers directly on the server on which you are running the ThinkServer EasyStartup DVD e View information about all server models supported by the ThinkServer EasyStartup program and information about the device drivers for each server model including the driver versions and driver locations in the root directory of the ThinkServer EasyStartup DVD Note The most up to date device drivers for various server models are always available for download on the Lenovo Support Web site at http www lenovo com drivers Configuring RAID This topic provides information about RAID and the utility programs that are available for you to configure RAID This topic contains the following items e About RAID on page 63 e Configuring RAID using the ThinkServer EasyStartup program on page 64 e Configuring the advanced SATA or SAS hardware RAID on page 64 62 ThinkServer RD540 User Guide and Hardware Maintenance Manual About RAID RAID an acronym for Redundant Array of Independent Disks is a technology that provides increased storage functions and reliability through redundancy This is achieved by combining multiple hard disk drives into a logical unit where data is distributed across the drives in one of several ways called RAID levels When a group

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