TN70J-E3250_UG_v1.0
Contents
1. 49 3 2 6 Replacing the HDD Backplane Board 50 3 2 Replacing the Front Panel Board Woooo 55 Chapter 4 Firmware Configuration oom 59 EE OT eb ie ER ee EE 59 411 Before Accessing TN70J E3250 Firmware 59 13 http www tyan com 4 1 2 Enclosure SAS Configuration oooo 59 4 2 Expander Firmware functions in TN70J E3250 controller 61 4 2 1 FINMWANC sei emban tonggak 61 4 2 2 HDDS SPiN UP oooocoooo W WWW mma 61 42 3 Smart Fan Speed Control oo Wo 62 4 2 4 SES elements statUS oooooWo Woo Woo 62 42 5 Front Panel Warning LED Indication 65 4 2 6 SAS Link LED behavior W W WWW Woo 65 4 3 Upgrade Expander Firmware ooW oo 67 4 3 1 FW utility Xutils from Avago ooo XX 67 4 3 2 Howto check Current FW version oom 67 4 3 3 FW update oo WWW mna 68 Appendix I FRU Parts Table esse ss Ke eN NE Ge ke Nee Ne Gee EE 71 Appendix II Glossary oo oo oom 73 Appendix III Technical Support oo oom 75 14 http www tyan com Chapter 1 Overview 1 1 About the TYAN TN70J E3250 This generation of TYAN Storage System JBOD TN70J E3250 is designed to meet today s large volume and excellent performance storage requirements in rapidly changing business environment It provides a maximum data protection and exceptional2. J1 FPIO connector Definition Pin Pin Definition PW LED 1 12 5VSB Key ID LED PW LED ID LED HD LED LED FAULT1 HD LED LED FAULT2 PWR SW LAN ACT PWR SW LAN LINK RESET SMB DAT RESET ID SW Temp sensor FPB HDD ACTIVITY G E FPB_HDD FAULT R SMB_DAT GND 58 http www tyan com Chapter 4 Firmware Configuration 4 1 Overview Tyan s 12Gbps SAS JBOD enclosures are designed to provide storage expansion for transfer speed up to 12Gbps The enclosure is equipped with 12Gbps SAS Expander supporting SAS 12G 6G 3Gbps or SATA 6G 3Gbps HDDs via SFF 8644 HD mini SAS cable host connectivity Through the extra external HD mini SAS ports expansion to more 12Gbps SAS Expander enclosures can be realized ensuring most cost effective storage expansion are provided to users 4 1 1 Before Accessing TN70J E3250 Firmware 1 The host or server side must have a 12G 6Gbps HBA card for connection with TN70J E3250 The driver of HBA cards needs to be installed on operating system to allow HBA card to work with TN70J E3250 In addition user is advised to install management tool which is released by HBA providers and install it on the operating system in order to access the element status For example In this case Avago s HBA and management tool MegaRAID Storage Manager is used as illustration For the newest AVL list please visit Tyan s official website htip Awww tyan com for most updated device list For
3. Tools The following procedures require only a few tools including the following cross head Phillips screwdriver A grounding strap or an anti static pad Most of the electrical and mechanical connections can be disconnected with your hands It is recommended that you do not use pliers to remove connectors as it may damage the soft metal or plastic parts of the connectors Caution 1 To avoid damaging the motherboard and associated components do not use torque force greater than 7kgf cm 6 09 Ib in on each mounting screw for motherboard installation Do not apply power to the board if it has been damaged 23 http www tyan com 2 0 3 Precautions Components and electronic circuit boards can be damaged by discharges of static electricity Working on a system that is connected to a power supply can be extremely dangerous Follow the guidelines below to avoid damage to TN70J E3250 or injury to yourself Ground yourself properly before removing the top cover of the system Unplug the power from the power supply and then touch a safely grounded object to release static charge i e power supply case If available wear a grounded wrist strap Alternatively discharge any static electricity by touching the bare metal chassis of the unit case or the bare metal body of any other grounded appliance Avoid touching board components IC chips connectors and leads The expander board is pre installed in the s
4. Drive Present with Activity Blinking Off Drive Fail Solid On Drive identi Blinking 1Hz Drive Rebuild Don t care Blinking 4Hz 19 http www tyan com System Rear View 1 3 2 OG k S amp ate ete o gt Q Q D di D O A Q kep a O E O LO wz Z SAS Port Speed LED SAS OUT Port 1 E 6 SAS OUT Port 2 E NOTE Please contact with TYAN technical support for expander FW configuration SAS Port Link LED SAS IN Port 0 o Q O dp QO 20 http www tyan com 1 3 3 System Top View a zag sd oo E ig S erg kta gd He i lg p E oh fete A Description 12 2 5 3 5 hot swap HDD trays M1275T70B BP12 12 HDD Backplane Board System Fans M1601T70 D PDB Power Distribution Board E3250 Expander Board 1 1 450W hot swap Power Supply Unit NOTE The system is pre installed with an E3250 Expander Board 21 http www tyan com NOTE 22 http www tyan com 2 0 1 2 0 2 Chapter 2 Setting Up Work Area Make sure you have a stable clean working environment Dust and dirt can get into components and cause malfunctions Use containers to keep small components separated Putting all small components in separate containers prevents them from becoming lost Adequate lighting and proper tools can prevent you from accidentally damaging the internal components
5. Follow these instructions to mount the TYAN TN70J E3250 into an industry standard 19 rack NOTE Before mounting the TYAN TN70J E3250 in a rack ensure that all internal components have been installed and that the unit has been fully tested However to make the installation easier we suggest that you remove all HDD trays before you insert the chassis into the rack 1 Release and detach the inner rail from the sliding rail 2 Align the inner sliding rail on one side of the chassis http www tyan com 3 Pull the inner sliding rail forward to secure it to the chassis 4 Align the inner sliding rail on the other side of the chassis 30 http www tyan com 2 3 2 Installing the Outer Rails to the Rack 1 Secure the outer rails to the rack 31 http www tyan com 2 3 3 Rack mounting the Storage 1 Lift the unit and then insert the inner slide rails into the middle rails 2 Push the whole system into the rack 3 Secure the whole system to the rack with 2 screws 32 http www tyan com 2 4 Chassis Expansion This section shows chassis expansion possibilities with one or more JBOD storage systems Please contact Tyan techinical support for expander FW that supports share storage or other IN OUT port configurations 2 4 1 Single SAS in Out Port Configuration Connection diagram A Connect one end of the External Mini SAS HD cable to the SAS OUT port on the Server and the o
6. SAS 5 458 TB Unconfigured Good E Sot 9 SAS 5 458 TB Unconfigured Gooc Shot 10 SAS 5 458 TB Unconfigured Goc Fan Status Specd RPM Speed Code z A 8 TB Unconfioured Go 1 OK 15740 Third Lowest Speed 2 OK 15440 Third Lowest Speed CP Sot 0 SATA 3 639 TB Unconfigured Gac 3 Not Installed 0 Sot 1 SATA 3 639 TB Unconfigured Goc P Sot 2 SATA 3 639 TB Unconfigured Goc lt Sot 3 SATA 3 639 TB Unconfigured Goc 64 http www tyan com If two or more enclosures are cascaded the device will be showed as another enclosure Manage GoTo Log Tools Help e O8 ZO AVaGo Welcome administrator Full Access Dashboard Physical Logical Og WIN SFON 10798 1K Properties Grachical View 5 Ap Controller0 AS9300 Se Bus 1 Dev 0 Temperature Sensors 4 Sot 0 SAS 5 458 TB Unconfigured Good Sot 1 SAS 5 458 TB Unconfigured Good 7 Got 2 SAS 5 458 TB Unconfigured Gooc Siot 3 SAS 5 458 TB Unconfigured Gooc Got 4 SAS 5 458 TB Unconfigured Goot Sot 5 SAS 5 458 TB Unconfigured Gooc I Sot 6 SAS 5 458 TB Unconfigured Good Sot 7 SAS 5 458 TB Unconfigured Gooc E3 Fare 4 Sot 8 SAS 5 458 TB Unconfigured Good Sot 9 SAS 5 458 TB Unconfigured Gooi I Sot 10 SAS 5 458 TB Unconfigured Go Fan Status Speed RPH Speed Code 5 458 TB Unconfigured Goc i OK 5740 Thrd Lowest Speed So U SATA 3 639 TS Unconfigured Go J Not Installed 0 Sot 1 SATA 3 639 TB Unc
7. all PHYs are missing the Link LED will be turned off 65 http www tyan com The Speed LED is to check whether link speed is properly maintained at certain level If the devices being used can support 12Gb s ex HBA and is operating in 12Gb s the Speed LED will show steady green If the devices being used can only support 3Gb s or 6Gb s or the devices involved are only operating under 3Gb s or 6Gb s the Speed LED will show steady red hm Green All 4 PHYS are validly linked to external devices ke Green 1 3 of the 4 PHYS links are failed Of All 4 PHYs are offline SAS SAS SAS PORTO PORT 1 E PORT 2 E Yi FE Link fe S 12Gb s Born A 3 x S Speed Speed Spsed EET Speed LED AA 6Gb s or 3Gb s Off No connection 66 http www tyan com 4 3 Upgrade Expander Firmware 4 3 1 FW utility Xutils from Avago Xutils are utilities which developed from Avago This tool can be used to download firmware upload firmware memory from Expander It must be operated under OS environment windows linux and solaris environment can all be supported 4 3 2 How to check Current FW version 1 Please make sure a HBA is in host system and is connected to TN70J E3250 by external SAS cable 2 Execute example 1 First Step check how many expanders in the SAS domain and their SAS address C Xutils windows gt g3Xutil exe i get avail kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
8. instructions to remove all cables 1 Disconnect all cables 2 Remove the 4 screws securing the expander board to the chassis Carefully lift the board from the chassis 3 Follow the procedures described earlier in reverse order to reinstall the expander board 41 http www tyan com 3 2 1 1 Expander Board Features J37 rygge Specifications J24 J23 J22 E J27 mm mm mm J68 J35 sem gt Chipset LSI SAS Expander 3x24R amp 3x36R gt EXT I O 2 Mini SAS HD IN 1 Mini SAS HD OUT gt Total support 10 Mini SAS HD Connector to HDD 1 E3250 1214E U8 3 Mini SAD HD connectors to 12 HDDs 2 E3250 2414E U8 6 Mini SAS HD connectors to 24 HDDs 3 E3250 3614E U8 9 Mini SAS HD connectors to 36 HDDs 42 http www tyan com 3 2 1 2 Connector and Jumper Definitions Definition ar ATX Power Connector PSMI Gonnector FAN FP Connector SSI FP Connector SASO 0 3 Connector SASO 4 7 Connector SASO 8 11 Connector J37 EXT A IN Connector J38 EXT B OUT Connector EXT C OUT Connector Definition Mode Select Jumper J3 TX J4 RX Pin 1 2 closed Debug Mode Pin 2 3 closed Smart Mode Default SAS Select Jumper Pin 1 2 closed SASO Default Pin 2 3 closed SAS1 TBD 43 http www tyan com 3 2 2 Replacing the Fans Follow these instructions to replace the fans 1 Press the latches to lift up the fan 2 Replace the failed fan module with a
9. performance in a storage subsystem Target usage ranges are set from small business to departmental and corporate server needs The JBOD TN70J E3250 is designed for easy integration smooth data expansion and server migration This chapter provides an overview of the TYAN Storage System JBOD TN70J E3250 features and available options as supported in different JBOD SKUs 15 http www tyan com 1 2 Features TYAN TN70J E3250 J3250T70W12HR U8 System Front Panel External Drive Bay System Cooling Configuration Power Supply Expander Controller board VO Ports Regulation Operating Environment Form Factor Chassis Model Dimension D x W x H Expander Controller Board Buttons LEDs Type Q ty HDD backplane support FAN Type Efficiency Redundancy Input Range Frequency Output Watts Expander Controller Connector Connector configuration Speed RAID Controller Controller Connector configuration Note Others FCC DoC CE DoC Operating Temp Non operating Temp In Non operating Humidity 2U Rackmount TN70J 27 56 x 17 72 x 3 43 700 x 450 x 87mm E3250 1214E U8 1 PWR 1 RST 1 ID 1 ID 1 IPMI Warning 2 5 3 5 Hot Swap 12 Need a discrete HBA RAID adapter to enable SAS 12Gb s SATA 6Gb s 2 6cm fans ERP1U PFC 80 plus gold 1 1 100 127V AC 5 5A 200 240V AC 3A 50 60 Hz 450 Watts LSI SAS 3X24R 3 mini SAS HD conn
10. using TYAN TN70J E3250 take note of the following precautions e Read all instructions carefully e Do not place the unit on an unstable surface cart or stand e Do not block the slots and opening on the unit which are provided for ventilation e Only use the power source indicated on the marking label If you are not sure contact the power company e The unit uses a three wire ground cable which is equipped with a third pin to ground the unit and prevent electric shock Do not defeat the purpose of this pin If your outlet does not support this kind of plug contact your electrician to replace your obsolete outlet e Do not place anything on the power cord Place the power cord where it will not be in the way of foot traffic e Follow all warnings and cautions in this manual and on the unit case e Do not push objects in the ventilation slots as they may touch high voltage components and result in shock and damage to the components e When replacing parts ensure that you use parts specified by the manufacturer e When service or repairs have been done perform routine safety checks to verify that the system is operating correctly e Avoid using the system near water in direct sunlight or near a heating device e Cover the unit when not in use 6 http www tyan com Safety Information Retain and follow all product safety and operating instructions provided with your equipment In the event of a conflict between t
11. 201 Work NEA sees Ries De De ee ES ee bi anna ge 23 20 2 TOOS sd 23 2 0 3 PrecautiOnS ooooooo W W W om Wo mma 24 2 1 Unpacking amp Checking the Equipment 25 2 1 1 BOX Contents Woo EEE 25 2 1 2 Accessories oo o ooWo Wo oo oo mma 25 2 2 Installing Hard Drives oooooooWo W Woo oom oo Wa 26 23 Back MORE se anisa ed 29 2 3 1 Installing the inner Rails to the Chassis 29 2 3 2 Installing the Outer Rails to the Rack 31 2 3 3 Rack mounting the Storage 32 2 4 CHASSIS EXpaANSION oooooooWooo W W Woo EE Ee ee ee RE ee ee ee EE ee ee ee Ee 33 2 4 1 Single SAS in Out Port Configuration 33 2 4 2 Share Storage 2 SAS in POrtsS Wo 35 2 43 Share Storage 3 SAS in POrtsS Wo 35 2 4 4 IO Port CONNECTION ooooooo oW WWW Won 36 SN Ni eke MA EE ee ER 37 26 TUG GE ae SE 37 Chapter 3 Replacing Component im RR EE RR REGEER RR Ee EE 39 3 1 REMOVING the COVer iese ee EE Ja 39 3 2 Replacing JBOD Component oooW W Wo 41 3 2 1 Replacing Expander Board ooooo oWoWoommm 41 3 2 2 Replacing the Fans ooo W oo Woo XXX 44 3 2 3 Replacing the Fan Backplane Board 45 3 2 4 Replacing the Power Supply oo W Wc 48 3 2 5 Replacing the Power Distribution Board
12. E RAID controller is required for RAID support This step is to ensure users to understand the sequence of turning off machines when a RAID system Is involved in configuration 3 Power on and boot the host computer 2 6 Turning Off When turning off JBOD system users are advised to first shut down the host computer then power off RAID system finally power off JBOD system 37 http www tyan com NOTE 38 http www tyan com Chapter 3 Replacing Components This chapter provides instructions for the removal and installation of the JBOD system components This section is for the reference of the trained service technicians End users are not recommended to replace or remove components 3 1 Removing the Cover Before replacing any parts you must remove the chassis cover Follow the instructions to remove the cover of the TN70J E3250 1 Unscrew the rear top cover 2 Slide the rear top cover to lift it off 39 http www tyan com 3 Unscrew the front top cover 4 Push the latches aside to loosen the top cover Remove the top cover from the chassis 40 http www tyan com 3 2 Replacing JBOD Components Follow these instructions to replace JBOD components including the expander board Front Panel Board Power Distribution Board fan module and HDD Backplane Board 3 2 1 Replacing Expander Board Before replacing the expander board remove cables connected to the expander board Follow these
13. FCC Declaration i Notice for the USA se Compliance Information Statement Declaration of Conformity Procedure DoC FCC Part 15 This device complies with part 15 of the FCC Rules This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions This device must not cause harmful interference 6 This device must accept any interference received including interference that may cause undesirable operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Notice for Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la Classe A est conforme a la norme NMB 003 du Canada Notice for Europe CE Mark This product is in conformity with the Council Directive 2004 108 EC 4 http www tyan com About this Manual This manual is intended for trai
14. TAN OO TN70J E3250 Service Engineer s Manual 1 http www tyan com 2 http www tyan com PREFACE Copyright This publication including all photographs illustrations and software is protected under international copyright laws with all rights reserved Neither this manual nor any material contained herein may be reproduced without written consent of manufacturer Copyright 2015 MiTAC International Corporation All rights reserved TYAN is a registered trademark of MiTAC International Corporation Version 1 0 Disclaimer Information contained in this document is furnished by MiTAC International Corporation and has been reviewed for accuracy and reliability prior to printing MiTAC assumes no liability whatsoever and disclaims any express or implied warranty relating to sale and or use of TYAN products including liability or warranties relating to fitness for a particular purpose or merchantability MiTAC retains the right to make changes to produce descriptions and or specifications at any time without notice In no event will MiTAC be held liable for any direct or indirect incidental or consequential damage loss of use loss of data or other malady resulting from errors or inaccuracies of information contained in this document Trademark Recognition All registered and unregistered trademarks and company names contained in this manual are property of their respective owners 3 http www tyan com
15. ack into the chassis 48 http www tyan com 3 2 5 Replacing the Power Distribution Board Follow these instructions to replace the Power Distribution Board 1 Disconnect the cables on the power distribution board 2 3 Follow the steps described earlier in reverse order to reinstall the power distribution board into the chassis 49 http www tyan com 3 2 6 Replacing the HDD Backplane Board Follow these instructions to replace the HDD Backplane Board 1 Pull the power supply units out 2 Disconnect the cables 3 Unscrew the fan cage 50 http www tyan com 4 Lift up the fan cage 5 Unplug all cables connected to the HDD BP Board SET TG 51 http www tyan com 6 Unscrew the HDD BP Board pi id 7 a 4 A 7 ETLOR 58 PE Kh EER na T 7 Release 7 push pins to lift the mylar 8 Reinstall the HDD BP Board into the chassis following the steps in reverse 52 http www tyan com 3 2 6 1 HDD BP Board Features Here shows the M1275170B BP12 12 HDD Backplane Board in details Front view HDD1 HDDO HDD4 HDD3 HDD7 HDD6 HDD10 HDD9 Rear view PW2 PW1 SATAB 11 SATA4 7 SATAO 3 W436 x L82 mm 8 layer PCB 12 port SAS 12G SATA 6G 3 Mini SAS SATA SAS Connectors 2x4 pin power Connector 4 pin power connector for reserve 2 2x5 pin JTAG Connector TBD 24 LED Indicators for HDD and RAID Status S
16. d elements name in the table Please use SES nickname page to query them Here is the mapping table for reference 1 Temperature table System Air Inlet sensor 2 MB Air Inlet sensor 2 3 2 Fan table NOTE FAN 4 and Fan 5 is optional FAN for redundancy 3 Power Supply table Name PSUElemento 4 Voltage table 5 O NONE ON 3 5 5V 0 8 4 9 09VGBVDDA 63 http www tyan com And below figure shows where the elements are SAS DISKS 12 SAS OUT Port dp MB Air Inlet System Air Outlet SAS OUT Port PSU Element 0 PSU Element 1 System Air Inlet For array devices when the enclosure is linked with host and the array devices status will show up in Avago MSM utility 00000000 MegaRAIDStorageManager 15030100 L e Manage GoTo Log Tools Help l Avaco Welcome administrator Full Access WIN SFON 1Q798 IK Proper bes Graphical View 4 Controler0 SAS9300 BelEus 1 Dev 0 gt I Temperature Sensors 4 lt gt Sot 0 SAS 5 458 TB Unconfigured Good a S Sot 1 SAS 5 458 TB Unconfigured Good gt Sot 2 SAS 5 458 TB Unconfigured Good P Sot 3 SAS 5 458 TB Unconfigured Good 5 2 pao F Temperature Sensor Status Temperature Celsius lt gt Slot 4 SAS 5 458 TB Unconfigured Good 2 OK mo P Siok 5 SAS 5 458 TB Unconfigured Gooe p pee Sot 6 SAS 5 453 TB Unconfigured Good gt Sot 7 SAS 5 458 TB Unconfigured Good Fans 4 GP Sot 8
17. dous energy levels Do not exceed the level of repair specified in the procedures in the product documentation Improper repairs can create a safety hazard Allow the product to cool before removing covers and touching internal componenis e Remove all watches rings or loose jewelry when working before removing covers and touching internal components Do not use conductive tools that could bridge live parts e Use gloves when you remove or replace system components they can become hot to the touch e If the product sustains damage requiring service disconnect the product from the AC electrical outlet and refer servicing to an authorized service provider Examples of damage requiring service include The power cord extension cord or plug has been damaged Liquid has been spilled on the product or an object has fallen into the product The product has been exposed to rain or water The product has been dropped or damaged The product does not operate normally when you follow the operating 10 http www tyan com instructions 11 http www tyan com 12 http www tyan com Table of Contents Chapter 1 ENN renne 15 1 1 About the TYAN TN70J E3250 ooooooo W mom 15 FO ee 16 gt About Ine PU ea ai 18 13 1 System Front VIEW ese ee Woo Jaan 18 13 2 System Rear VieW ee ee EE Ee EE ee ee RE EE ee ee ee 20 13 3 System Top VIEW WWW WWW mma 21 Chapter 2 SANN 23
18. eable Unit An assembly that is replaced in its entirety when any one of its components fails Firmware Low level software that controls the system hardware HDD Stands for Hard Disk Drive a type of fixed drive HW Hardware With respect to the hostboot any hardware that it interacts with SCSI Small computer system interface is a set of standards for physically connection and transferring data between computers and peripheral devices It defines commands protocol and electrical and optical interfaces SAS Serial attached SCSI is a point to point serial protocol that moves data to and from computer storage devices such as hard drives and tape drives SES SCSI Enclosure Services Most SCSI enclosure products support this protocol Enclosure products can be communicated by using this protocol to access power cooling and other non data characteristics HBA Host Bus Adapier In computer hardware a host controller host adapter or host bus adapter HBA connects a host system the computer to other network and storage devices The terms are primarily used to refer to devices for connecting SCSI Fibre Channel and eSATA devices However devices for connecting to IDE Ethernet FireWire USB and other systems may also be called host adapters RAID redundant array of independent disks It is a data storage virtualization technology that combines multiple physical disk drive components into a single logical unit for the purposes o
19. ectors 1x SAS IN amp 2x SAS OUT Def 12 0 Gb s JBOD Single 1x SAS IN amp 2x SAS OUT Def Mini SAS HD Ports can be configured as 3x SAS IN ports 2x SAS IN amp 1x SAS OUT or Share storage For those configuration please contact our technical support 3 mini SAS HD connectors Activities Status LEDs Class A Yes 10 C 40 C 50 F 104 F 40 C 70 C 40 F 158 F 10 85 non condensing 16 http www tyan com RoHS RoHS 6 6 Compliant Yes JBOD System TN70J E3250 JBOD System Package Manual 1 Web User s manual 1 Quick Installation Contains Guide Installation CD 1 TYAN installation CD 17 http www tyan com 1 3 About the Product The following views show you the product from different angles 1 3 1 System Front View HDD Sequence HDD5 HDD8 HDD10 HDDO HDD3 HDD6 HDD9 Description 12 2 5 3 5 hot swap HDD trays Power Button with LED Over temperature voltage PSU Fan status failure LED Fault LED ID LED Reset Button ID Button HDD Activity LED green HDD Status LED orange 18 http www tyan com Front Panel LED Definitions ID LED System identified Off System not identified Fault LED Error occurred in the system System works fine System powered on Power LED System standing by Off Off System AC off HDD LED Definitions HDD Activity LED green HDD Status LED orange Drive Present No Activity Solid On Off
20. f data redundancy performance improvement or both JBOD Just a Bunch Of Disks an architecture involving multiple hard drives while making them accessible as independent hard drives 73 http www tyan com NOTE 74 http www tyan com Appendix III Technical Support If a problem arises with your system you should first turn to your dealer for direct support Your system has most likely been configured or designed by them and they should have the best idea of what hardware and software your system contains Hence they should be of the most assistance for you Furthermore if you purchased your system from a dealer near you take the system to them directly to have it serviced instead of attempting to do so yourself which can have expensive consequence If these options are not available for you then MiTAC International Corporation can help Besides designing innovative and quality products for over a decade MiTAC has continuously offered customers service beyond their expectations TYAN s website http www tyan com provides easy to access resources such as in depth Linux Online Support sections with downloadable Linux drivers and comprehensive compatibility reports for chassis memory and much more With all these convenient resources just a few keystrokes away users can easily find their latest software and operating system components to keep their systems running as powerful and productive as possible MiTAC also ranks hig
21. h for its commitment to fast and friendly customer support through email By offering plenty of options for users MiTAC serves multiple market segments with the industry s most competitive services to support them Please feel free to contact us directly for this service at tech support tyan com Help Resources 1 See the TYAN s website for FAQ s bulletins driver updates and other information http www tyan com 2 Contact your dealer for help before calling TYAN 75 http www tyan com Returning Merchandise for Service During the warranty period contact your distributor or system vendor FIRST for any product problems This warranty only covers normal customer use and does not cover damages incurred during shipping or failure due to the alteration misuse abuse or improper maintenance of products NOTE A receipt or copy of your invoice marked with the date of purchase is required before any warranty service can be rendered You may obtain service by calling the manufacturer for a Return Merchandise Authorization RMA number The RMA number should be prominently displayed on the outside of the shipping carton and the package should be mailed prepaid TYAN will pay to have the board shipped back to you TYAN TN70J E3250 Service Engineer s Manual V1 0 Document No D2316 100 76 http www tyan com
22. he environment is also implemented in TN70J E3250 firmware It has auto fan function to change the fan speed base on the enclosure temperature Firmware continues monitoring voltage values temperature values power supply status and cooling RPM values When one or more below conditions happened firmware turns on warning LED Please refer below events that make firmware turn on warning LED Voltage value is out of range 5 Temperature value is out of the warning value System fan RPM is below 100 rpm or only one fan available in system PSU is turn off not installed PSU self alert EE ee NOTE If firmware finds only one fan in system it turns the fan to its highest speed until the second one is detected 4 22 HDDs Spin up Avago SAS3x24 is selected as the main part in TN70J E3250 storage controller board There is a featured called spin up control to avoid power shutting down The setting is capable of enabling 4 HDDs simultaneously then delaying 8 seconds 61 http www tyan com 4 2 3 Smart Fan Speed Control SES firmware also provides smart fan speed control that can control the fan speed by the given status accordingly In TN70J E3250 storage system there are 2 in standard shipment 2 as optional fan system fans for the temperature control Fan speed is automatically set to adjust according to current temperature value The fan speed can be checked by SES protocol User can use SES protocol to set fan speed but the acti
23. he instructions in this guide and the instructions in equipment documentation follow the guidelines in the equipment documentation Observe all warnings on the product and in the operating instructions To reduce the risk of bodily injury electric shock fire and damage to the equipment observe all precautions included in this guide You must become familiar with the safety information in this guide before you install operate or service TYAN products Symbols on Equipment Caution This symbol indicates a potential hazard The potential for injury exists if cautions are not observed Consult equipment documentation for specific details Caution Slide mounted equipment is not to be used as a Shelf or a work space Warning This symbol indicates the presence of hazardous energy circuits or electric shock hazards Refer all servicing to qualified personnel Warning This symbol indicates the presence of a hot surface or hot component If this surface is contacted the potential for injury exists To reduce risk of injury from a hot component allow the surface to cool before touching Warning This symbol indicates hazardous moving parts Keep away from moving fan blades General Precautions Follow all caution and warning instructions marked on the equipment and explained in the accompanying equipment documentation Machine Room Environment This device is for use only in a machine room or IT room 7 http www t
24. kkkkkkkkk g3Xutil LSI SAS Expander Utility Version 6 0 0 0 Copyright c 2014 LSI Corporation All rights reserved Initializing Interface WARN Ethernet Configuration Page OxFF27 not found in flash Expander E8250 SAS 3X 24 1 E3250 SAS 3X 24 500E0810 000272BF Unknown 2 Next after getting SAS address please input get ver command to get firmware version CA Xutils windows gt g3Xutil exe i 500e0810000272bf get ver g3Xutil LSI SAS Expander Utility Version 6 0 0 0 Copyright c 2014 LSI Corporation All rights reserved Initializing Interface WARN Ethernet Configuration Page OxFF27 not found in flash Expander E3250 SAS 3X 24 Firmware Region Version 08 06 00 00 67 http www tyan com 4 3 3 FW update 1 Please make sure a HBA is in host system and is connected to TN70J E3250 by external SAS cable 2 Execute example 1 First Step check how many expanders in the SAS domain and their SAS address C Xutils windows gt g3Xutil exe i get avail kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk g3Xutil LSI SAS Expander Utility Version 6 0 0 0 Copyright c 2014 LSI Corporation All rights reserved Initializing Interface WARN Ethernet Configuration Page OxFF27 not found in flash Expander E3250 SAS 3X 24 1 E3250 SAS 3X 24 500E0810 000272BF Unknown 2 Once SAS address is obtained please download new firmware to the target SAS address C Xuti
25. lidating Post Validation of image is successful Download Successful 4 After firmware and setting files are downloaded into the expander please reset to let TN70J E3250 run with new firmware and new setting C Xutils windows gt g3Xutil exe i 500e0810000272bf reset exp kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk g3Xutil LSI SAS Expander Utility Version 6 0 0 0 Copyright c 2014 LSI Corporation All rights reserved Initializing Interface WARN Ethernet Configuration Page OxFF27 not found in flash Expander E3250 SAS 3X 24 Are you sure you want to reset Expander y n y Expander reset request successfully sent to expander 69 http www tyan com NOTE 70 http www tyan com Appendix I FRU Parts Table TN70J E3250 FRU Parts FRU PS 0150 471100000011 CFAN 0330 336252012309 12000RPM 60 60 38MM 4PIN fan Rack Mounting Parts CRAL 0170 340786900010 A AC Power Cord US type FRU CS 0330 332810000514 AN CCBL 0300 332810000281 OG po Cord EU type L 1800mm External mini SAS HD Cable L 0 5M FRU CS 0480 422754400002 CE men mini SAS HD cable FRU CS 0470 422154400001 71 http www tyan com NOTE 72 http www tyan com Appendix II Glossary Form factor An industry term for the size shape power supply type and external connector type of the Personal Computer Board PCB or motherboard The standard form factors are the AT and ATX FRU Field Replac
26. ls windows gt g3Xutil exe i 500e0810000272bf down fw sas3xfw fw 1 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk g3Xutil LSI SAS Expander Utility Version 6 0 0 0 Copyright c 2014 LSI Corporation All rights reserved Initializing Interface WARN Ethernet Configuration Page OxFF27 not found in flash Expander E3250 SAS 3X 24 Expander Validation Passed Checksum Passed Target Firmware Region 01 Current Version 255 255 255 255 Replacement Version 06 00 00 00 Image Validation Passed Pre Validation of image is successful Are you sure to download file to expander y n y Downloading File Download Complete Post validating Post Validation of image is successful Download Successful 68 http www tyan com 3 Please also download new setting file to the target SAS Address C Xutils windows gt g3Xutil exe i 500e0810000272bf down mfg E3250 R05 bin 3 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk k g3Xutil LSI SAS Expander Utility Version 6 0 0 0 Copyright c 2014 LSI Corporation All rights reserved Initializing Interface WARN Ethernet Configuration Page OxFF27 not found in flash Expander E3250 SAS 3X 24 Image Validation Passed Checksum Passed Current Version 06 04 Replacement Version 06 04 Pre Validation of image is successful Are you sure to download file to expander y n y Downloading File Download Complete Post va
27. ned service technician personnel with hardware knowledge of computers Components inside the compartments should be serviced only by a trained service technician personnel This manual is aimed to provide you with instructions on installing your TYAN TN70J E3250 How this guide is organized This guide contains the following parts Chapter 1 Overview This chapter provides an introduction to the TYAN TN70J E3250 storage system and standard parts list describes the external components gives an overview of the product from different angles Chapter 2 Setting Up This chapter covers procedures on installing the hard drives and connecting the JBOD Expansion Chassis to HBA or RAID Subsystem and other optional parts Chapter 3 Replacing Components This chapter provides instructions to replace JBOD components including the expander board front panel board power distribution board fan module and HDD backplane board Chapter 4 Firmware Configuration This chapter provides an overview to the firmware configuration including expander firmware functions in TN70J E3250 controller SAS Link LED Behavior and Front Panel Warning LED Indications It also covers procedures on upgrading the expander firmware Appendix This chapter provides the FRU parts list for reference of system setup glossary and technical support in case a problem arises with your system 5 http www tyan com Safety and Compliance Information Before installing and
28. new one Follow the procedures described earlier in reverse order to reinstall 44 http www tyan com 3 2 3 Replacing the Fan Backplane Board Follow these instructions to replace the Fan Backplane Board in your system 1 Disconnect the cables attached to the Fan Backplane Board 2 45 http www tyan com 3 Release the 14 screws on the Fan Backplane Board to replace a new one 4 Follow the steps described in reverse order to reinstall the fan cage 46 http www tyan com 3 2 3 1 Fan BP Board Specifications 2 x 2 pin 2 x 2 pin 2 x 2 pin 2 X 2 pin fan connector fan connector fan connector fan connector 2 x 2 pin 2 x 2 pin 1 x 4 pin 2 x 10 pin fan connector fan connector power connector barebeone fan connector 2 X 2 pin 2 x 2 pin 2 x 2 pin connector for S7015 MB fan connector fan connector Form Factor 254 mm x 82 mm 4 layer PCB 2 1x4pin R A Power Connector 8 2x2pin Fan Connectors 2 x10pin Barebone Fan Connector 2x2pin Connector for S7015 Integrated VO s 1 3 2 3 2 Fan BP Board LED Definitions FAN Status Green LED Red LED Without Fan 47 http www tyan com 3 24 Replacing the Power Supply The system has two pre installed Power Supply Units Please unplug the power cord before you follow these instructions to replace the power supply units 1 Press the latch to pull the power supply out 2 After replacing a new power supply press the latch to push the power supply b
29. on isn t always success due to expander firmware would overwrite user s setting for the high temperature condition For example user may want to slow down fan speed for energy saving but the temperature in enclosure is too high expander firmware will remain fan speed at higher level to cool down enclosure 4 24 SES elements status Below examples are presented by using Avago SAS9300 8e card and Avago GUI MegaRAID Storage Manager One HBA is connected to E3250 JBOD then element status can be seen in MSM NOTE For Avago MSM utility please visit offical Avago website on http www avagotech com Properties Graphical View E Temperature Sensors 4 Temperature Sensor Status Temperature Celsius 1 JOK 27 0 A 2 5 26 0 3 K 55 0 E Ir EE v Pei Fans 4 Fan Status Speed RPM Speed Code 1 lok 14120 Second Lowest Speed A 2 JOK 4170 Second Lowest Speed 3 Not Installed 0 Z La EET EE la I J ET Power Supplies 2 Power Supply Status 1 JOK 2 JOK E Voltage Sensors 9 Voltage Sensor Status Voltage V LAA 7 JOK 1 81 2 8 IOK 0 89 od 10 89 sA http www tyan com SES command can get or set 4 kinds of element in the enclosure They are 1 Temperature element 2 Cooling element 3 Power supply element and 4 Voltage sensor element SES command can be used to get all element descriptions Below tables are sensors name Avago MSM didn t fille
30. onfigured Got Sot 2 SATA 3 639 TB Unconfigured Gor Sot 3 SATA 3 639 TB Unconfoured Got Temperature Sensor Status Temperature Celsius i 32 0 LO 82 0 RR ww gt gt a EA Power Supplies 2 Sot 4 SATA 3 639 TB Unconfgured Got 4 Sot 5 SATA 3 639 TB Unconfigured Go Power Supply Status gt Sot 6 SATA 3 639 TB Unconfigured Ga 1 Not Avadabie Sot 7 SATA 3 639 TB Unconfigured Go 2 on Sot 8 SATA 3 639 TB Unconfigured Got tet aw D Error Level Date Time Desmption 10000 information 2015 07 23 00 41 24 Sucoessfil log on to the server User administrator Client 192 168 1 61 Access Mode Fu Clent Time 2015 07 23 00 41 24 4 2 5 Front Panel Warning LED Indication The Warning LED will alert users by becoming ORANGE when conditions mentioned in 4 2 1 part 2 arise The TN70J E3250 will feedback message log to server end and users are suggested to use Avago MSM Utility to determine which elements status has changed to alerting condition Please refer to chapter 4 2 4 For warning in Voltage status and Temperature status please contact our technical support For warning in Fan and PSU status replace failed fan PSU with new one is suggested 4 2 6 SAS Link LED behavior The Link LED is to check whether all PHYs are linked to external devices If all 4 PHYs are linked the Link LED will show steady green If one or more PHYs are missing the Link LED will blink in a steady rate If
31. pecifications 53 http www tyan com 3 2 6 2 Connector Pin Definitions PW1 8 pin Power Connector 54 http www tyan com 3 2 7 Replacing the Front Panel Board Follow these instructions to replace the Front Panel Board 1 Pull all HDD trays out 2 Unscrew the front panel bracket 3 Push the front panel bracket forward to lift it up 55 http www tyan com 5 Unscrew the Front Panel Board FPB and disconnect the front panel cable to replace with a new FPB 4 Reinstall the Front Panel Board into the chassis following the steps in reverse 56 http www tyan com 3 2 7 1 Front Panel Board Features Here shows the M1701170 FPB Front Panel Board in details Power On Off Warning ID RESET ID Button LED LED LED Button Button 18 5MMx44 2MM 4 Layer PCB One 2x15 pin header for front panel connector of motherboard and HDD backplane board Connectors Power On Off LED Color Green after power on ID LED Color Blue Warning LED Dual Color Yellow Warning Green Normal RESET button Push buttons ID button Power On Off button with Power On Off LED 57 http www tyan com 3 2 7 2 FPB LED and Connector Pin Definition On Green System is turned on Power Oniott LON Green System LED Blinking System is under S1 or S3 state Power off Fan fail Over temperature Over Warning LED g Voltage PSU fail No failure ID LED System identified Off Off System not identified
32. should not exceed 80 percent of the branch circuit rating Consult the electrical authority having jurisdiction over your facility wiring and installation requirements Equipment Power Cords e Use only the power cords and power supply units provided with your system The system might have one or more power cords e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times In all European electrical environments you must ground the Green Yellow tab on the power cord If you do not ground the Green Yellow tab it can cause an electrical shock due to high leakage currents 9 http www tyan com e Do not place objects on AC power cords or cables Arrange them so that no one might accidentally step on or trip over them e Do not pull on a cord or cable When unplugging from the electrical outlet grasp the cord by the plug e To reduce the risk of electrical shock disconnect all power cords before servicing the appliance Equipment Modifications e Do not make mechanical modifications to the system TYAN is not responsible for the regulatory compliance of TYAN equipment that has been modified Equipment Repairs and Servicing The installation of internal options and routine maintenance and service of this product should be performed by trained service technicians personnel who are knowledgeable about the procedures precautions and hazards associated with equipment containing hazar
33. the newest driver of Avago s HBA card please visit Avago Technology s official website www avagotech com to download and install on the host operating system For the Avago s MegaRAID Storage Manager MSM utility please visit Avago Technology s official website www avagotech com to download and install on the host operating system 2 Please follow QIG to setup the host and enclosure respectively 4 1 2 Enclosure SAS Configuration The default setting of SAS configuration is 1SAS in and 2SAS out SAS SAS SAS PORTO PORT 1 E PORT 2 E Link TE Lirik ed S D IN OUT G OUT 12Gb s seeren A 8 Speed Speed Spec 59 http www tyan com For other configuration such as 3 SAS IN or 1 SAS OUT and 2 SAS IN or share storage configurations please contact Tyan technical support 60 http www tyan com 4 2 Expander Firmware functions in TN70J E3250 controller 4 2 1 Firmware TN70J E3250 expander firmware include 2 parts 1 SES functions SES is a standard SCSI protocol that used to access the enclosure management By using SES protocol host server side can easily get status in enclosure via SAS connection TN70J E3250 expander firmware supports the enclosure status page for below elements a Power supply b Cooling Fan c Voltage sensor d Temperature sensor e Array devices 2 Environment functions There is an embedded hardware monitor chip in the TN70J E3250 storage system a self monitor for t
34. ther end to the SAS IN port on JBOD NOTE Maximum quantity of HDDs that can be supported depends on the specific type of the HBA card s that is being used on the server side Connection diagram B za oa ELE EE EES ETES JBOD dele Ee se 33 http www tyan com Connection diagram volume expansion NOTE Maximum quantity of HDD that can be supported should be based on each type of HBA cards being used on server side 34 http www tyan com 2 4 2 Share Storage 2 SAS in Ports ae N ai i4 E wh S p bygg nee ae 24 3 Share Storage 3 SAS in Ports ee ge Kn EER EET EET Isal TT EA EA PLET manasik SA REEL ME EEE EE EE 35 http www tyan com 2 44 10 Port Connection RJ45 cable OUT is an external port of HBA or MegaRAID card T EE a Se eeselslslele AT me ad TEL EE ea EP ET PL gt Note In order to link TN70J E3250 with the host server a HBA Host Bus Adapter is required For AVL list please visit Tyan website for more detail External mini SAS HD cable SI TITIIT PRANK see III aa A a as INN Power cord External mini SAS HD cable 36 http www tyan com 2 5 Turning on When cabling is completed JBOD system can be turned on This should be done in the following order 1 First turn on the power switch of JBOD system 2 Secondly turn on the power switch of RAID system NOT
35. tion Make sure the rack is level and stable before installing an appliance in the rack 8 http www tyan com e Make sure the leveling jacks are extended to the floor Make sure the full weight of the rack rests on the leveling jacks e Always load the rack from the bottom up Load the heaviest component in the rack first e Make sure the rack is level and stable before pulling a component out of the rack Make sure only one component is extended at a time A rack might become unstable if more than one component is extended To avoid damage to the equipment The rack width and depth must allow for proper serviceability and cable management e Ensure that there is adequate airflow in the rack Improper installation or restricted airflow can damage the equipment e The rack cannot have solid or restricted airflow doors You must use a mesh door on the front and back of the rack or remove the doors to ensure adequate air flow to the system e If you install the Model in a rack do not place equipment on top of the unit It will cause restricted airflow and might cause damage to the equipment Make sure the product is properly matted with the rails Products that are improperly matted with the rails might be unstable Verify that the AC power supply branch circuit that provides power to the rack is not overloaded This will reduce the risk of personal injury fire or damage to the equipment The total rack load
36. w tyan com The web site also provides information of other TYAN products as well as FAQs compatibility lists etc Accessory Kit 2 US Power Cord 2 EU Power Cord 1 0 5M external Mini SAS HD Cable 4 2 5 HDD Screw Packs 2 Sliding Rails amp Screws 1 Quick Installation Guide 25 http www tyan com 2 2 Installing Hard Drives Follow these instructions to install 2 5 3 5 hard drives Warning Always install the hard disk drive to the chassis after the chassis is secured on the rack 1 Push the latch to pull the HDD tray out 26 http www tyan com 2 Option 1 2 5 HDD Place a 2 5 hard drive into the HDD tray and secure the HDD with 4 HDD Screws 3 Option 2 3 5 HDD Unscrew the HDD tray http www tyan com 4 Place a 3 5 hard drive into the HDD tray Secure the HDD to the HDD tray with 5 screws 5 Reinsert the HDD tray into the chassis 28 http www tyan com 2 3 Rack Mounting CAUTION Please note that the following illustrations are based on a TN70J E3250 barebone which may not look exactly like the rackmount storage you purchased Therefore the illustrations should be held for your reference only After installing the necessary components the TYAN TN70J E3250 can be mounted in a rack using the supplied rack mounting kit Rack mounting kit Sliding Rails x 2 Mounting Ears x 2 2 3 1 Installing the inner Rails to the Chassis
37. yan com e Make sure that the area in which you install the system is properly ventilated and climate controlled Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the electrical rating label of the equipment Do not install the system in or near a plenum air duct radiator or heat register Never use the product in a wet location Equipment Chassis Do not block or cover the openings to the system e Never push objects of any kind through openings in the equipment Dangerous voltages might be present e Conductive foreign objects can produce a short circuit and cause fire electric shock or damage to your equipment Lift equipment using both hands and with your knees bent Equipment Racks To avoid injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual materials handling e Do not attempt to move a rack by yourself a minimum of two people are needed to move a rack Do not attempt to move a fully loaded rack Remove equipment from the rack before moving it Do not attempt to move a rack on an incline that is greater than 10 degrees from the horizontal e Make sure the rack is properly secured to the floor or ceiling e Make sure the stabilizing feet are attached to the rack if it is a single rack installation e Make sure racks are coupled together if it is a multiple rack installa
38. ystem When removing the expander board always place it on a grounded anti static surface until you are ready to reinstall it Hold electronic circuit boards by the edges only Do not touch the components on the board unless it is necessary to do so Do not flex or stress circuit boards Leave all components inside the static proof packaging that they ship with until they are ready for installation After replacing optional devices make sure all screws springs or other small parts are in place and are not left loose inside the case Metallic parts or metal flakes can cause electrical shorts CAUTION 1 Please note that the following illustrations may not look exactly like the rackmount storage you purchased Therefore the illustrations should be held for your reference only 2 NEVER change hardware configuration with AC power connected It may damage your system 24 http www tyan com 2 1 Unpacking amp Checking the Equipment This section describes TN70J E3250 package contents and accessories Open the box carefully and ensure that all components are present and undamaged The product should arrive packaged as illustrated below 2 1 1 Box Contents TN70J E3250 Chassis Kit e 1 2U chassis 12 hot swap HDD bays M1601T70 D PDB M1806G70 Fan Board M1275T70B BP 12 12 HDD BP 2 1 2 Accessories If any items are missing or appear damaged contact your retailer or browse to TYAN s website for service http ww
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