IRv2.1 Product Infor..
Contents
1. m 5 GENTE RPAISE EDITION 6 D WEB BROWSER REQUIREMENTS ccc cece ccececcecececcccececccccccecscucuecececseuaenecscauauaesenstetsecunenerstauauaesecseauunensranass 8 5 EMAIL 9 A ENTERPRISE EDITION ONLY ssesesseseessseeeee nennen nnnm nnnmnnnnnnnnnnnnnnnnnnnnnn nnns snas sisse annis naa 9 MILAs s WP N sNN h 10 wel BEP 10 RECORD STATUS SUMMARY SCREEN cccccceccecececccecececccccecscucueauaececsccuauuecscsecuaunecscaeauuenscacauaenenensnenass 11 OE A 11 D INVESTIGATION TAB ccccccccececsceccececsceccecececucucesecscaucusacscacaucusscseauaeausanscseauaesecseauausanscseauaesecseauausensenusenseas 12 RISK ANALYSIS 13 CORRECTIVE ACTION PLAN TAB c cccccceccccececcccccecececcccececacucceauuececaeauaenecscauaunenscseuaenecscauauuenenerscauaunenereeass 14 RISK CONTROLS CORRECTIVE A2. Yes A fully functional 30 day trial version of IR complete with user manual and quick launch instructions are available from http www omniairgroup com ir home html The trial version of IR permits up to ten records to be generated so you can get a feel for how Incident Reporter processes and presents your data A 25 minute demonstration video may also be viewed at http oag articulate online com 90641 18283 How much does Incident Reporter cost Three IRv2 1 solutions are offered depending on the size and needs of your company IRv2 1 Basic desktop edition starts at 1 950 00 USD See the Compare IRHv2 1 Solutions document at omniairgroup com for IR Full and Enterprise edition costs and a comparison of features or call us at 1 509 838 8121 for more information What about support what else is included IRv2 1 connects to a full color User Manual also available for download from omniairgroup com IR Full and Enterprise editions offer additional features remote support and customized graphics Online training teaches your people fast and effective use of the program Continued telephone and email support is offered for the life of all IR products Omni Air Group also offers a fully customized formal SMS written program and online SMS training for all personnel and managers Call us to find out how we can help you ensure the success of your SMS How is the tech support Responsive If you send an e mail you ll
3. TREND REPORT BY STATION Lx w F 2 or Event or Hazard Summary GEG 1 Page 2 IROOOOS Aircraft 42 Ground Strike A strong wind gust broke Cessna 208 H51001 fre tie downs and pushed it across the ramp and int resulting in damage ta both aircraft Total 1 Script i 100 dul EC Preview ela Z7 For Help press F1 B SUMMARY REPORTS Summary Reports provide essential management tools where administrators can see all open or all closed records or those open or closed records within a user defined date range Within open records users can quickly see the status of various actions that need completion for either all open records or for those open records within a user defined date range This includes Investigation status CAP Development status Status of individual risk controls and corrective actions RC CAs Status of follow up audits Hazard CAP communications status Rapid access to this data provides administrators and managers with a to do list of all of the actions and tasks necessary to close records and complete the risk management process O 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 21 Date 24 June 2008 IMPORTANT Controlled page If this
4. woe ee Incident Reporter gt gt SMS Risk Management amp Cost Tracking Software Product Information Version 2 1 06 24 08 OMNI AIR GROUP Aviation Systems amp Services OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 Incident Reporter v2 1 SMS Risk Management amp Cost Tracking Program Table of Contents 1 gdieb pleijo e 2 A FUNCTIONAL REQUIREMENTS cccccccccccccecececcccececcccccecucucaucececuceuuuecscceauaececscacauaunenecseauaenecsuetauaenenseauaenenecas 2 B POWERFUL RISK MANAGEMENT AND COST TRACKING TOOLS 11 enn rmm 2 2 IRV2 1 EDITIONS pete ese 3 Pe WSA sgaesmMe 3 Be M 3 IN IN RR T M e XH 3 S FEATURES AND EASE 4 4 SYSTEM REQUIREMENTS WINDOWS AND MAC 4 PP PION 4 sMIUNBEIBEILNOMWMEEMTMKMCK VV
5. INCIDENT TAB IR s Main Screen presents when the program launches The main screen is customized with your organization s logo and graphics in IR Enterprise edition Select your destination or task from the IR Main Screen create or view an Incident Report print summary reports enter costs related to an incident or print cost related reports Clicking on R Data Entry reveals the Incident Tab incident Reporter v2 0 ioj gt lt y File Edit View Insert Format Records Scripts Window Upgrade Help 8 x gyre en enn ny mU TYPE OF EVENT Near Accident DATE OF OCCURRENCE 10 Jul 2007 RECORD Dikom STATION SEA DATE RECORD OPENED 10 Jul 2007 B REPORTED BY Anonyrnaus DELETE ACKNOWLEDGEMENT SENT on CLOSED ON REPORTING SOURCE Canan O O 15 Nov 2007 via Audit Finding Report EQUIPMENT INVOLVED TAIL MANUFACTURER EQUIPMENT TYPE SERIAL ATA CODE INCIDENT OR EVENT SUMMARY Encountered TCAS waming on final approach to LAX runway 28R Took evasive action and avoided collision with other aircraft Executed missed approach and returned for a normal uneventful landing ADMINT HAE LOGGED ON RECORD CREATED T8 SpP 2O0DT AT 7 46 nw RICHSTUART RECORD Last MODIFIED 21 Nov 2007 Ar 2 15 BY an F 75 a ES Browse For Help press F1 This is the first of nine tabs intuitively arranged from left to right in the order of data entry for I
6. Intel based Mac 512 MB of RAM CD ROM drive USB flash drive Windows XP Professional Home Edition Service Pack 2 Pentium Ill 500MHz or higher 256MB of RAM CD ROM drive USB flash drive SVGA 800 x 600 or higher resolution video adapter and display ect i Windows Vista Ultimate Business Home T 800 MHz 32 bit x86 or higher 512 MB of RAM CD ROM drive USB flash drive SVGA 800x600 or higher resolution video adapter and display Citrix and Terminal Server Mac OS X Clients Citrix ICA Client version 7 00 407 Microsoft Remote Desktop Connection Client 1 0 3 for Mac OS X Windows Clients Citrix ICA Client version 9 200 Microsoft Remote Desktop Connection Servers Citrix Presentation Server 4 0 for Windows Server 2003 Windows Server 2003 Service Pack 1 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 5 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 Additional Requirements IR Full on all platforms Networking IR Full ships with five licensed copies of FM Pro 9 software for up to five simultaneous direct access not via web browser connections See IR Enterprise which is hosted on FileMaker Server Advanc
7. MITIGATE SUBSTITUTE RISKS New ATR parking area is adjacent to vehicular traffic exposing Recommend placing safety cones around aircraft to reduce to possible damage exposure AAA AAA ACCEPTANCE OF CAP 8 RESIDUAL RISK BY OVERALL RESIDUAL RISK LEVEL AFTER CAP HAS IMPLEMENTED E APPROPRIATE RISK DECISION AUTHORITY N NAME Wendy Carlos N TITLE Director of Safety ACCEPTED ON CAP STATUS S Nov 09 2007 B c XXX zH For Help press Fl W BECEN n 092007 Program controls prohibit administrators from locking cap until all investigation risk analysis and Corrective Action Plan data is entered Residual risk must also be assessed and the name and title of the person accepting the CAP must be entered CAP LOCK further serves as its own control To preserve the integrity of all data recorded as a result of investigation risk assessment and Corrective Action Plan development processes assure the person accepting the CAP such as a senior accountable executive or regulator that the plan will be followed as presented 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 14 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date cop
8. RC CAs Tab as separate controls or actions shown in blue text Additional details are then added to each control or action and assignments made to appropriate managers or vendor points of contact for implementation B Incident Reporter Trial Version 1 12 08 Trial Master oj x Sl File Edit View Insert Format Records Scripts Window Upgrade Help _ m xl INCIDENT REPORTER DATA ENTRY FIND MAIN REPORT LIR Dara Enrey_ Summary Dara Enar Cost Reporrs Lists RISK CONTROLS CORRECTIVE ACTIONS DESCRIPTION OF RC CA AND PRIORITY lj Replace all nylon ropes with hemp RC CA DETAILS L THIS RC CA ASSIGNED TO Charlie Hanson TITLE AND COMPANY DUE DATE Nov 23 2007 DAYSLEFT PASTDUE COMPLETED ON Nov 16 2007 Bl DESCRIPTION OF RC CA AND PRIORITY Train pilots en recognitiam of acceptaivle fe down materials DETAILS Document training received THIS RC CA ASSIGNED SHLE ALD COME Chief Pilot DUEDATE Nov23 2007 B DAYSLEFT PASTOUE COMPLETED Nov 18 2007 BI 775 sal Browse lal Ds For Help press F1 O 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 16 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Sy
9. lost by the avionics tech who broke his wrist lists below Costs may be categorized further as ep IT BES A direct or indirect indirect costs are non quantifiable and may be related to the sors Arcan Outsourcing _1Rovo02 108 2007 3 250 00 department station or an_ individual employee Management may want to record such information to get a better picture of the true impact of an incident or other irregularity Examples of indirect costs might include the loss of a customer due to a failure to meet minimum performance standards or lost productivity or wages by personnel 75 1 444871 Browse For Help press F1 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 22 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP Aviation Systems amp Services SAFETY MANAGEMENT SYSTEMS Incident Reporter v2 1 E VALUE LISTS To facilitate data entry into IR most fields contain pop up or drop down menus For maintenance and equipment reliability tracking equipment data may be entered including equipment type manufacturer aircraft tail numbers model numbers serial numbers and ATA codes Users may customize and add to the selections available in these drop down menus by going to VALUE LISTS at any time
10. online at www omniairgroup com or from your OAG sales representative 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg3 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 3 FEATURES AND EASE OF USE Using Incident Reporter IR is easy Here are just a few of IR s many features Incident Reporter constantly saves data while it s running so even if the power goes out or your laptop battery dies all of your data and changes will remain intact Most fields have pop up menus and buttons so all you have to do is click on them to enter data Menu choices are user customizable so you can define the types of reports you use aircraft tail numbers stations served and other data that is unique to your operation IR easily imports up to six photos or reference files source documents per record Tooltips direct users to reference screens where written guidance and examples help users through various risk management processes Familiarize yourself with Incident Reporter by viewing a 30 minute demonstration video http oag articulate online com 90641 18283 4 SYSTEM REQUIREMENTS WINDOWS AND MAC A BASIC EDITION Incident Reporter Basic edition supports Win
11. page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 C COST REPORTS Clicking on Cost Reports takes users to the Cost Reports Switchboard Here Cost Reports may be sorted by cost type or record number within a specific date range 8 incident Reporter v2 0 E Bl x File Edit View Insert Format Records Scripts Window Upgrade Help 81 x Cost REPORTS SWITCHBOARD MAIN IR Dara Entry Summary REPORTS Cost Data Entry Cost REPORTS Va ue Lists 75 dud Ir Browse For Help press F1 Z7 D COST DATA ENTRY Costs associated with a safety related event are entered in the Cost Data Entry screen Management may assign user access to one or more persons in accounting in order to enter cost data associated with incidents or other events incident Reporter v2 0 10 x File Edit View Insert Format Records Scripts Window Upgrade Help Cost types are tailored to each company s accounting system with the 22 0 e 8 c same stomized value lists IR Dara Entry Summary Reports Cost Data ENTRY Cost REPORTS Lists provided for IR Data entry see value n oe indirect J 1 0002 01 Jul 2007 m Loss of our lead avionics tech for 2 weeks Two weeks accrued sick leave
12. quality process outputs from all correct the undesired effect and in fact indi users Managers must ensure that actual root causas are delermined as opposed lo direct causas or intermediate causes Proper toot cause analysis is critical in order to develop effective risk contrals and corrective actions O 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 12 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 E RISK ANALYSIS TAB The Risk Analysis tab permits entering of risk statements and calculates Relative Calculated Risk a formula that rates on a scale of 0 to 100 the risk of an accident or event happening or reoccurring based on the exposure likelihood and severity of the risk incident Reporter v2 0 ME mJ x File Edit View Insert Format Records Scripts Window Upgrade Help 181 x INCIDENT REPORTER DATA ENTRY ee g IND MAIN REPORT IR Dara Entry Value Lists RISK STATEMENT S Small aircraft on our ramp breaking free from their tie dowris could cause substantial damage to other aircraft and equipment resulting in extensive and costly repairs and lost revenues Damage to aircraft owned by other entities could result im potential
13. receive a response back within a day call and you ll either receive an answer on the spot or if an answer isn t readily available we ll get one to you as soon as possible usually within one business day We re available by phone from 8 00 am to 5 00 pm pacific time here on the west coast of the United States What s your contact info Omni Air Group 6421 South Dorset Road Spokane WA 99224 Telephone 509 838 8121 Facsimile 509 747 2562 Website WWW Omniairgroup com email info omniairgroup com 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 24 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied
14. than one contral or action such as initial complexity there may be more than ane action ar strategy that may be applied lo personnel cautions ar warnings elimination af one aspect of a hazal PUMPS Ihe controls may be applied at different times depending the rris ae i T immediacy of tha required action and Ihe complexity of developing more effective possible such as illuminating an obstruction hazard ES dark ramp ch controls As noted above it may be appropriate to post warnings while a more writtan policy and procedures or the design of controls into a system efective elimination of the hazard or mitigation of the risk ls developed The order designing of controls into system is of the most effective ways of of controls is shown here tram most effective to effective risk Investigate specific sirategies and tools that reduce mitigale or eligi the risk Effective control measures reduce or eliminate one of the three Plan or Design for Minimum Risk Design the system ta eliminate hazards components of risk exposure likelihood or severity Without a hazard there is no exposure likelihood or severity Incorporate Safety Davicas Reduce risk through fhe use of design features or devices These devices usually do not affect likelihood but reduce severity Use oof shoulder harnesses won t prevent an accident but reduces the severity of This reference tutorial explains how to use pr
15. AGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 CORRECTIVE ACTION PLAN TAB Responsibility for develooment of a Corrective Action Plan or CAP with assignment of due date is recorded here Appropriate managers may work individually or jointly on CAP development The program permits multi targeted CAPs for several departments or for a global risk control or corrective action to be applied to all stations your company serves In addition substitute risks introduced by the CAP are recorded Risk controls to mitigate substitute risks are developed and documented assessment of residual risk after CAP implementation is made de The CAP and residual risk are accepted by the appropriate risk decision authority amp X Incident Reporter Trial Version 1 12 08 Trial Master mi Edit View Insert Format Records Scripts Window Upgrade Help 8 x1 INCIDENT REPORTER DATA ENTRY i FIND MAIN REPORT IR Dara Enrry Summary Reports Cost Data Entry Cost Lists CORRECTIVE ACTION PLAN CAP Replace all nylon ropes with heme PERSON S RESPONSIBLE FOR CAP DEVELOPMENT DATE BY WHICH CAP AND ALL RCICA Train pilots on recognition of acceptable tie down E DETAILS MUST BE DEVELOPED Nov 14 2007 E materials Tent DAYS LEFT PASTDUE CAP DEVELOPED 1 552967 B LIST SUBSTITUTE RISKS INTRODUCED BY THE CAP RISK CONTROLS TO
16. CTIONS TAB cccccccccececcecececccccecuccceccecececscueaenecscauauausecscauaunecsrseaenens 16 amEO RNQUENLIMP 17 HAZARD CAP COMMUNICATIONS TAB cccceccececececcccecececcccececccuceeaucececscuuauserscauausenscscauaunetscauauaenenensneeass 18 M LIED TAE 19 7 TREND SUMMARY AND COST 20 A TREND REPOR To PET ECKE 20 B SUMMARY REPORTS a 21 C COSI REPOR D a aAA 22 Oe DATA ENTRY a Espn ose 22 E LUE I M LM MEE m P MD I 23 8 ADDITIONAL 23 9 FREQUENTLY ASKED QUESTIONS 24 WHY SHOULD CHOOSE IRV2 1 AS MY SMS RISK MANAGEMENT SOFTWAR
17. E cccccucccceccecucececuccucuccecueaecueaucusutaesueaeees 24 IS THERE A TRIAL VERSION OF IRV2 1 AVAILABLE cccccccccccccccecccecccucuccececccucaeuecscueacuuaeuecseuuuenenscstauaenecscauaunenerstanaenenens 24 HOW MUCH DOES INCIDENT 24 WHAT ABOUT SUPPORT WHAT ELSE IS INCLUDED cccceccccccececcccececucuececccucacuececueuueneuecseueuenenscstuuaenetscauaunenetstauaeneness 24 HOW IS THE TECH SUPPORT cccccececccccceccccececccucccuecscucuenececueuunenecseueuenecsuauuuueneusuauauaunenenseuuaenensustuuaenecseauaunetscsuauaenecass 24 WHAT S YOUR CONTACT INFO 00 cccceccccccececcececccucucuecscueueuececueunenecsuauauuenseceuenenecseuuauaeaenecsecunenensuseauaunecseauaenetscseseneneness 24 Omni Air Group 6421 South Dorset Road Spokane WA 99224 24 Telephone 509 838 8121 uic 206 24 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 1 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 Incident Reporter v2 1 SMS Risk Management amp Cost Tracking Program 1 INTRODUCTION A FUNCTIONAL REQ
18. NUFACTURER STATION of VENT 2 2 SUMMARY REPORT BY CrLosEep RECORDS Oren RECORDS INVESTIGATION STATUS CAP DEVELOPMENT STATUS Status STATUS HazaRgD CAP COMM Status User Log LIBE 75 aud EC Browse E For Help press F1 A TREND REPORTS One of the most powerful features of Incident Reporter v2 1 is the program s ability to identify trends by de qe we p 3 otation Equipment type Manufacturer Model number Tail number ATA code eum Nis 2 H H f Ar Pir fr Jh fry Y yf D P3 fy f WW omniairgroup com Revision Original Incident neporter Vz 1 Pg 20 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 Shown here is the display format of a Trend Report by station from IR s sample records 4 incident Reporter v2 0 Ioj x File Edit wiew Insert Format Requests Records Scripts Window Upgrade Help 81 x Preview gt pi s aas aaa aaa Pau aa aaa Pa aaa aa Pao Pa aaa aaa aaa Pao LLE LELLE ALALELE LILL LLLE Peau Printed 24 Now 2007
19. R s various risk management processes These nine tabs are used to record and track hazards errors safety concerns incidents and other events By clicking on a tab itself users easily move from tab to tab and blue navigation buttons near the top allow users to quickly navigate between screens The record above indicates closed by displaying the CLOSED ON date and record number in green Users may enter data manually or import data with the mport Records command from an XML Data Source such as a reporting form on your company website from an Excel File xls or from tab separated or comma delineated txt files derived from electronic reporting forms created in MS WORD or in pdf format Data from IR may also be exported to these same formats NOTE An XML Data Source is XML code that is embedded into an HTML page It requires the use of Microsoft s XML Data Source Object DSO which is a Microsoft ActiveX control built into Internet Explorer 4 and higher Using this object it is possible to extract content from a web based form and import the data into IR O 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 10 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 B RECORD STA
20. TUS SUMMARY SCREEN incident Reporter v2 0 E File Edit View Insert Format Records Scripts Window Upgrade Help RECORD STATUS SUMMARY FIND MAIN IR Dara Entry Summary REPORTS Cosr Dara ENTRY Cost REPORTS Lrsrs NearAcodem 102007 J 000000 ENNEE eo poor gro Bil Amaron Ging oo e CETT mE T Clicking on the RECORD field name on the Incident Tab takes you to the Record Status Summary Screen where administrators can quickly view the status of each record in the database Closed records are displayed in green and open records those requiring action are displayed in red Clicking on a record number takes you to that record C DETAILS TAB On the Details Tab below a description of the event may be entered or imported from the original reporting source document This screen also documents whether any immediate actions were taken and if so a description of those actions Incident Reporter v2 0 Ioj x Y File Edit wiew Insert Format Records Scripts Window Upgrade Help xj INCIDENT REPORTER DATA ENTRY FIND MAIN REPORT IR Data Summary Reports Cost Dara Entry Cost Reports DESCRIPTION OF EVENT AND HAZARDS Near miss near accident WAS IMMEDIATE ACTION TAKEN TO MITIGATE RISK DESCRIBE ANY IMMEDIATE ACTIONS TAKEN Evasive action missed approach Captain Greas
21. The types of reporting forms you use the stations you serve equipment used names of personnel titles etc are all listed here Changes or additions to value list entries automatically change the options available for selection on pop up and drop down menus Selecting Other from any drop down menu permits one time entries to be made These features make data entry fast and easy while reducing data entry errors fy FileMaker Pro IR 11 17 07 rwi File Edit View Insert Format Records Scripts Window Upgrade Help VALUE Lists DATA ENTRY IR Dara ENTRY SUMMARY FHEPORTS Cost DATA ENTRY TYPE OF EVENT Accident REPORTED REPORTED Cosr REPORTS REPORTING SOURCE mi xl xl FING MAIN VALUE LISTS STATION LOCATION aorar Fighrrstated inven pGimademRepe 28 Groune noise 1 Gustomer RR sorar 1 Pie realen Regent _ amp 8 ADDITIONAL RESOURCES The following white papers and resources contain additional information regarding Incident Reporter v2 1 IRv2 1 User Manual Compare IRv2 1 Solutions Online Reporting with IRv2 1 je Incident Reporter Demonstration Video Contact us at Omni Air Group for free electronic downl
22. UIREMENTS Welcome to Incident Reporter the powerful and affordable SMS software that tracks safety related events and their financial costs to your company Software guru Rich Stuart was originally commissioned to develop IR version 1 for a leading North American cargo carrier Today IR versions 1 2 0 and 2 1 are in use by dozens of air carriers charter operators and corporate flight departments worldwide AUENT REPORTE Incident Reporter v2 1 has been developed in accordance with aviation SMS risk management principles contained in ICAO Document 9859 Safety Management Manual IATA s Safety Management Systems The Senior Airline Manager s Implementation Guide FAA Advisory Circular AC 120 92 Introduction to Safety Management Systems for Air Operators Canadian Aviation Regulations Part 1 Subpart 7 Safety Management System Requirements Transport Canada Advisory Circular AC 107 001 Guidance on Safety Management Systems Development IRv2 1 meets all ICAO Transport Canada FAA and JAA EASA functional requirements for risk assessment accountability documentation and controls B POWERFUL RISK MANAGEMENT AND COST TRACKING TOOLS Incident Reporter has been designed from the ground up to be intuitive and user friendly IRv2 1 is utilized in conjunction with Omni Air Group s formal written SMS Program and Online SMS Training for a complete SMS solution or may be easily integrated into existing Safety Manag
23. dows operating systems only Minimum system requirements are Windows 2000 Service Pack 4 Pentium 300 MHz or higher 64MB of RAM USB flash drive SVGA 800x600 or higher resolution video adapter and display Windows XP Professional Home Service Pack 2 Pentium 300 MHz or higher 128MB of RAM USB flash drive SVGA 800x600 or higher resolution video adapter and display Windows Vista Ultimate Business Home 800 MHz 32 bit x86 or higher 512 of RAM USB flash drive SVGA 800x600 or higher resolution video adapter and display A version of Incident Reporter Basic edition will become available in 2009 If you have and are running IR Basic using a Windows emulation program please contact us with any issues you may encounier 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 4 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 B FULL EDITION Incident Reporter Full edition is hosted with FileMaker Pro Minimum system requirements are Mac OS X 10 4 8 PowerPC G3 G4 G5 or Intel based Mac 256 MB of RAM CD ROM drive USB flash drive Mac OS X 10 5 PowerPC G4 867MHz Power PC G5 or
24. e Necessary resources available to effectively implement all ri controls and corrective actions which comprise the GAP gt That the proposed CAP has been properly developed based on an investigation of the incident event or concen determination of rox causes calculated risk assessment a a preferred order of controis APPROPRIATE RISK DECISION AUTHORITY The appropriate level to accept a CAP and associated overall residual risk is that which most effectively allocates resources to reduce the risk and eliminate the hazards This includes the authority necessary to implement or oversee the implementation That substitute risks have been evaluated and risk controls Bg 9 controls and corrective actions which comprise the CAP proposed to mitigate any substitute risk that is deemed unacceptable Typically a department manager is the appropriate risk decision authority for CAP and residual risk acceptance regarding incidents events or safety concerns that are limited to that manager s specific department If however a proposed or necessary control or action falls outside the authority of a department manager ihe risk decision must be elevated to a higher level Managers at all levels must ensure that personnel are aware of Bei maena oe em eet od amd ude enfin c G RISK CONTROLS CORRECTIVE ACTIONS TAB Risk controls and corrective actions are automatically broken out of the CAP and populate the
25. e to ATRAZ NOOHR X accurring am i iNew perkirg ares for 41H42 on the Serviceair 1S 01 2007 109 OL Jon roo ramp 75 1 44871 Browse Ej For Help press F1 Examples of reference files that may be attached include Original source documents such as reporting forms OHS OHSA reports Audit Finding Reports NASA ASRS reporting forms Voluntary Disclosures Mechanical Reliability Mechanical Interruption Summary reports Flight Data Monitoring Flight Operations Quality Assurance reports Continuing Analysis and Surveillance reports Cost estimates or bids Invoices for work performed Insurance claim forms 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 19 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 Clicking on Summary Reports from the main screen takes users to the Summary Reports Switchboard Here both Trend Reports and Summary Reports are available for viewing or print incident Reporterv2 0 E x File Edit wiew Insert Format Records Scripts Window Upgrade Help _ 8 x TREND REPORT BY Ai mcRAFT TAIL Numer ATA Cope EqurrmMent Move EQUIPMENT TYPE MA
26. ed for increased direct access capacity up to 250 users Any computer accessing the IR Full database over a network will need to have a licensed copy of FileMaker Pro Online Reporting via Instant Web Publishing A host computer with continuous access to the Internet or intranet via TCP IP is required IR Full is hosted on FM Pro 9 and can manage up to five simultaneous Instant Web Publishing sessions See IR Enterprise which is hosted on FileMaker Server 9 Advanced for increased web access capacity C ENTERPRISE EDITION Incident Reporter Enterprise edition is hosted with FileMaker Server 9 Advanced Minimum system requirements are Mac OS X and Mac OS X Server version 10 4 x Intel based Macintosh computers Requirement Recom mended Minimum Hardware CPL Dual Core Intel RAM 2 GB GB Hard drive SU GB so GB Software Nx O dx 10 4 9 Web server Apache 1 3 Apache 1 3 PHP PHP 5 2 PHP 4 3 Java 5 0 5 0 Mac OS X Mac OS X Server version 10 4 x PowerPC based Macintosh computers Requirement Recommended Minimum Harchware CPU Dual G3 RAM 2 GB GB Hard drive sU GB so GB Software OS Od x 10 4 Web server Apache 1 3 Apache 1 3 PHP PHP 3 2 PHP 43 Java 5 0 5 0 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 6 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from en
27. eferred order of controls when developing individual risk controls and or corrective actions that comprise the CAP Provide Warming Devices Warning devices may be used to detect an undesirable condition and alert personnel This could be in the tam of a wann light warning in operations manual safety bulletin advisory or signals of the hazard Develoo Pracedures and Trainina Where itis mnractical te eliminate hazards REDUCE OPTIONS The following Reduce Options assist in identifying potential isk controls r corrective actions Engineer Guard Warn Limit Exposure Reduce Effects Selection of Personnel Motivate improve Task Design k Rehabilitate Train amp Educate Macro options and reduce options are also provided to assist users in their development of effective risk controls and corrective actions Pw y MACRO OPTIONS Reject We can and should refuse to take risk if the overall costs of the risk exceed its operational benefits Avoid Avoiding risk altogether requires canceling or delaying the job task ar operation but Is an option that is rarely exercised due to the Importance of tasks of operations Delay It may be possible ta delay a risk If there is no time deadline or ather operational benefit to speedy accomplishment of risky task then it i offen desirable to delay Ihe acceplance of risk During t
28. ement Systems Its important to note that Incident Reporter IS NOT a Safety Management System in and of itself the program will however become the heart of any SMS into which it is integrated and is a highly effective risk management tool y File Edit View Insert Format Records Scripts Window Upgrade Help 2 481 INCIDENT REPORTER DATA ENTRY Data is collected from a variety of sources Hazards near accidents and other occurrences are investigated root causes are determined z and risk analysis is performed Corrective Action ee rain pilots on recognition of acceptable tie down DETAILS MUST BE DEVELOPED 12 2007 Plans CAPs are developed and tasks assigned to appropriate managers with target dates for the completion of each risk control or corrective action Monitoring the implementation of these risk controls and corrective actions helps to ensure their effectiveness and follow up audits confirm satisfactory results DAYS LEFT 5 PAST DUE CAP DEVELOPED Ncv 08 2007 For Help press F1 A O 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 2 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 Lessons learned fro
29. f records for which all required tasks have not been accomplished Open records always display in red Incident Reporter v2 0 E _ Ei x FIND MAIN REPORT IR Dara Enny Summary Reports Cost Dara Enty Cost Reports Vave Lists Deas nestigaon Causes isk Analysis Corset Actin Pan Followups Hezard Photos INVESTIGATOR S Steve Wang Wendy Carlos Nylon tie down ropes were discovered on several of aur tie downs of our newer linemen didn t know that he was not supposed to use mylon rope for tying down a plane since it unravels easily As part 5 of his job to maintain the tie down lines he diligently replaced several existing frayed hemp based ropes with nylon ropes BE Some of our pllots did not recognize acceptable tie down materials Discovered nylon rope in Stores replacement hemp tie down rope not available in Stores Seen PU EERE RR 75 sal al E Browse Edit View Insert Format Records Scripts Window Upgrade Help EXPLANATION OF RooT CAUSES DETERMINING ROOT CALISE S Throughout IRv2 1 reference tutorials provide written guidance to users for proper accomplishment of the various risk management Consider the tallawing example using sin sub processes Cause a leads ta effect T wilh a few inter j these factors is as described bekoi SIMPLIFIED EXAMPLE OF ROOT CAUSI All outcomes of effects are the
30. g Se SS CORR pre TDI 7 rs 5 CIR Dara Entry REPORTS Cosr DarA ENTRY 1 Cost REPORTS Hazard CAP communications may be part of a to mitigate risk or to share lessons learned with personne or industry ASSIGNED TO Wendy Carlos HAZARD CAP COMM RECIPIENT S Ali Personnel HAZARD CAP COMMUNICATION METHOD AND MESSAGE Issue and post a SAFETY NOTICE to personnel regarding the ground incident its causes DUE DATE Nov 27 2007 E E and contributing factors weather materials tie dowrs Provide a brief overview af the m Corrective Action Plan to preclude reoccurrence DAYS LEFT PAST DUE E Remind all personnel to remain vigilant for Eimilar hazards that could result in damage to E aircraft and equipment injury to personnel and lost revenues Encourage all employees to P COMPLETED Nay 26 200F ASSIGNED TO Doug Johnson HAZARD CAP COMM RECIPIENT S Flight Ops Ramp Personnel HAZARDICAP COMMUNICATION METHOD AND MESSAGE Issue and post an OPERATIONS NOTICE to all operations and line personnel regarding the DUE DATE 27 200 5 importance of proper tie down materials and procedures and of revised ATR parking arrangements and risk controls DAYS LEFT PAST DUE ri COMPLETED Nov 26 2007 B E mw fo Browse 4 For Help press Fl Submission of injury reports to OHS OSHA completion of voluntary disclo
31. gh winds and Might brasnimne is being conducted mas keiki of an incidant aecurrir landing could be high Gentribuling factors might include wind gusis runway desures tha experiance of tes instructor student and Iha Ide ntification of contributi Ng factors aids in landings conducted exposure In another example if a maintenance department hazard is as Suspectad Unapproved Parts could include use of a new supplier high turnover of contract maintenance personnel inadequate recelyal inspection procedures accu rate risk assess ment and provides Identification of contributing factors aids in risk assessment and provides specific targets for corrective action Cosiributing factors by specific targ ets for corrective actio n Anew employes a non standard operation etc or deficiencies in systems process design or performance e g missing procedures complied with Effective risk controls and corrective actions should address risk factors by eliminating them of by reducing their impact contribuling Taclers may affect exposure to ihe hazard Ehe severity at potemilal consexuenees and ihe likeli of Tees consegUente 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 13 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MAN
32. he delay the situation may change and the necessily accept the risk may go away Transfer Risk transference does nat change likelihood ar severity af the hazard bul may decrease exposure actually experienced by the individual or organization accomplishing the activity As a minimum the risk to the original individual or organization is greatly decreased or eliminated because the possible losses or costs are shifted to another Spread Risk is commonly spread out by either increasing the exposure distance ar bv lenathenina the time between exposure O 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 15 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 File Edi View Insert Format Records Scripts Window CAP AND RESIDUAL RISK ASSESSMENT For a Corrective Action Plan to be effective it should be accepted by the appropriate risk decision authority ACCEPTANCE OF CAP AND RESIDUAL RISK These reference tutorials explain to all users how this essential risk management process works when they When the appropriate risk decision authority accepts a CAP and higher level of authority gt That they hold the necessary authority and have th
33. iation Systems amp Services Incident Reporter v2 1 System Requirements for the FM Server Admin Console IR Enterprise You can use the FileMaker Server Admin Console that comes with FileMaker Server on machines that have network access to FileMaker Server These applications require Java Runtime Environment version 5 at a minimum For Windows Vista the minimum requirement is version 6 The supported platforms for these applications are Mac OS X and Mac OS X Server version 10 4 x Intel based and PowerPC based Windows 2000 Server Windows Server 2003 Windows XP Windows Vista We cue spp D WEB BROWSER REQUIREMENTS Full amp Enterprise Editions IR Master 052408 Windows Internet Explorer j http 75 148 59 113 Fmifiwp cai db IR_Master_0524088 loadframes File Edit View Favorites Tools Help Snagit gf ve 25 comcast webmail Email me 618 Master 02408 D gt E gt dh G Tools ONLINE REPORTING FORM If you do not want to submit a report at this time please click CANCEL and close your Web browser to log out CANCEL SUBMIT FORM C Yes C No SUBMIT IR Full and Enterprise editions support nstant Web Publishing This feature allows you to set up your IR database for Online Reporting In addition to online reporting managers and users may also perform data entry while in the field Access to your IR database via the internet whether for reporting p
34. ied SAFETY MANAGEMENT SYSTEMS Incident Reporter v2 1 OMNI AIR GROUP Aviation Systems amp Services Corrective Action Plan development evaluation of substitute risks assessment of residual risks and CAP acceptance by the appropriate risk decision authority are not complex processes but unless users receive adequate training and have ready access to written guidance process outputs may lack quality File Edit view Insert Format Records Scripts Window CORRECTIVE ACTION PLAN OPTIONS AND CON Again users are assisted in their development of a quality Corrective Action Plan with the help of reference tutorials such as the one at left for When developing cantrals and corrective actions which comprise a CAP analyzing risk control measures managers should consider all strategies including MACRO and REDUCE OPTIONS Apply the Preferred Order of Controls as described below and prioritize risk controls and corrective actions accordingh ANALYZING RISK CONTROL MEASURES PREFERRED ORDER OF CONTROLS Effective risk eantrels and corrective require valuation of propa actions to ensure thay ara effective and that they do not introduce naw 8 System Safety technology and practice has provided a preferred order of control into a system An affective plan for implementing risk controls tnrractivg actions that ranga fram mast to laast effective Depending on the hazard and for both may include more
35. lability to eur comgparny RISK ASSESSMENT EXPOSURE Continuously OVery Often Often O Hardly Ever O Never O Certain Extremely Likely Likely OUprlikely ORemote D Catastrophic O Major OMinor O Negligible 751 444 871 Browse E For Help press F1 ry File Edit wiew Insert Format Records Scripts Window Upgrade Help EXPLANATION OF RISK STATEMENTS EA an This reference tutorial explains how to When devalaping risk statements examine the potential consequences associated with each idantifiad hazard and develop a risk siatem i Potential consequences should address all possible situational factors euch aa weather lighting equipment kncwledge and experience deve lop risk statements well the human errors equipment failures or process breakdowns that could occur if the hazard ls lefi unaddresged MOTE Consequences should be considered in Their worst credible state amp g What s ihe worst pessshSbs thal could realistically H ere users are n stru cted to cons ide r RISK ASSESSMENT AND RISK FACTORS contributing risk factors when performing risk After risk statements have been developed which include identified hazards and worst pabential consequences they are then analyzed assess me nt and likelihood When performing this risk analysis levels of exposure severity and likelihood may be affected by varius contributing fac example a hazard is identified as forecast hi
36. m managing each event are then communicated to personnel and industry further enhancing organizational safety All of these activities are documented and tracked in the IR database Upon completion of the process records are closed and locked to preserve their integrity Controls built into the program prevent the closing of a record until all associated tasks have been accomplished and follow up audit results are satisfactory 2 IRV2 1 EDITIONS Incident Reporter M v2 1 comes in Basic Full and Enterprise editions to suit your organization s size needs and budget Editions vary in terms of user accessibility single workstation local area network internet number of simultaneous users and features Excepting IR Basic which is PC based both MAC and Windows platforms are supported A BASIC EDITION IRv2 1 Basic is a desktop application It is installed on one PC workstation and is well suited for small companies with a senior executive manager or safety officer serving as program administrator IRv2 1 Basic edition does not support multiple simultaneous users B FULL EDITION IRv2 1 Full may be installed on your company s Local Area Network LAN or server and is designed for medium sized companies with several department managers and or more than one location The program is hosted on FileMaker Pro and may be accessed directly on the LAN or server by five simultaneous users via provided peer to peer licenses These peer to pee
37. oads of these white papers or visit OAG online at www omniairgroup com O 2007 2008 www omniairgroup com Revision Original Date 24 June 2008 Incident Reporter v2 1 Pg 23 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 9 FREQUENTLY ASKED QUESTIONS Why should I choose Incident Reporter as my SMS risk management software Because Incident Reporter Is powerful fast and easy to learn Supports both MAC and Windows platforms Full amp Enterprise editions only Has built in controls to ensure the completion and recording of all risk management activities Meets all ICAO Transport Canada FAA and JAA EASA functional requirements for risk assessment accountability documentation and controls Contains reference tutorials to ensure consistent quality of risk management processes Can accept imported data from electronic reporting forms and other databases Permits server based installations for access by up to 100 users in different cities via their web browsers Allows you to include photos with your reports and track your costs as well Constantly saves your data so even if your system shuts down your records are safe and intact we or oue op Is there a trial version of IRv2 1 available
38. port has been received Email notifications may also be manually sent or set by administrators to automatically alert users of approaching due dates for various risk management processes such as when Amanager is assigned to investigate an event or other safety issue Results of an investigation are due The development of a Corrective Action Plan CAP is due Implementation of a Risk Control RC or Corrective Action CA is due A follow up audit is due A Hazard CAP communication is due NE a a p al File Edit View Insert Format Records Scripts Tools Window Upgrade Help 18 a E MAIL PREFERENCES MAIN IR DATA ENTRY SuMMARY REPORTS Data ENTRY Cosr REPORTS ADMIN ONLY For all of the above events except report acknowledgement and when assigning a manager to investigate a report you can set the number of days in advance of the due date that an automatic e mail will be sent Note For more information regarding online reporting with IR Full and Enterprise editions see the document titled Online Reporting with IRv2 1 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 9 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 6 IR DATA ENTRY A
39. r licenses permit department managers and administrators to access the full functionality of IR including data import export and running trend and summary reports Four additional peer to peer licenses up to nine maximum may be purchased for a charge of 150 00 USD per license In addition up to five users may access the IR database via supported web browsers for online reporting and data entry from anywhere an internet connection is available Data may be exported and imported from xml and ODBC data sources Email notifications are not supported C ENTERPRISE EDITION IRv2 1 Enterprise is a server based application and is provided with FileMaker Server Advanced server software and FileMaker Pro client server licenses for up to nine simultaneous users via client server access and up to 100 simultaneous users via standard web browsers over a secure internet connection The IRv2 1 server application installs on MS SQL Server Oracle or MySQL servers Server installation offers 24 7 access automated backup capability and enhanced security options Up to 250 additional client server licenses over and above the nine provided may be purchased for an additional charge of 150 00 USD per license Like IR Full edition online reporting and data entry are possible when accessing the program via a supported web browser IR Enterprise also supports automatic email notifications More information regarding a comparison of IRv2 1 editions may be accessed
40. result of or more causes These causes may be natural or man made acle or passive initiating or permitting obvious or hidden Those causes that lead immediately to the effect or outcome are often called direct or proximate causes Direct causes often result from another set of causes which could be called intennediate Causes and these may be the of still other causes When a chain cause and effect is Faliowad from a known end state back to an origin or starting point root causas are discovarnad Here users are assisted in their f aircraft will nat start i is dead determination of root causes with a 9 AMO KR ve reference tutorial that explains the alternator is beyond its dasigned sen b altemator was nat changed in accord Process and provides a basic Malnlenance program exam ple maanienance records aindscabed the al but work order was not corporate determination of root causes Is necessary Io solve problem thal has actually occured or ta prevent a lass serious problam from escalaling to an unacceptable level Solving a problem by addressing root causas is Ultimately more effective than merely addressing symptoms or direct causes These reference tutorials greatly The failure T Gould be prevented addre speed learning and result in higher connecting ground power to the probably allow the aircraft to be started Hc
41. stems amp Services Incident Reporter v2 1 H FOLLOW UPS TAB On this tab responsibilities for monitoring of risk controls are assigned IRv2 1 permits users to record as many risk controls and corrective actions as are necessary to effectively mitigate risk All RC CAs in blue text and associated details are again mirrored here for monitoring and follow up Vendors and sub contractors may also be assigned risk controls or corrective actions as is necessary when a vendor audit produces unsatisfactory results Provisions are made in IRv2 1 for recording the vendor s company name and Point of Contact who is often the appropriate person to monitor a risk control that has been assigned to that vendor Reporter Trial ersion 1 12 08 Trial Master E 10112 File Edit View Insert Format Records Scripts Window Upgrade Help Iel MONITORING AND FOLLOW UP AUDITS FOR EACH RC CA DESCRIPTION OF RC CA Replace nylon ropes with hemp RC CA DETAILS MONITORING DESCRIPTION MONITORING ASSIGNED TO TITLE AND COMPANY WA fA jl FOLLOW UP AUDIT DESCRIPTION Verify ropes replaced and check with Stores DUEDATE Nov27 2007 B pAvsLEFT PASTDUE FOLLOW UP AUDIT BY THLE Wendy Carlos AUDIT PERFORMED ON Nov 26 2007 8 SATISFACTORY Yes FOLLOW UP AUDIT NOTES Confirmed all ropes replaced stores ropes replaced Browse is For Help press F1 Follow up audits are performed b
42. sures to regulators and submission of comprehensive fixes reports of suspected unapproved parts and operational difficulty or mechanical reliability interruption Summary reports are but a few examples of communications that may be assigned and tracked in the IR database Operators may also choose to share lessons learned with industry trade associations or other operators of like equipment to enhance safety not only within the company but throughout the industry Hazard CAP communications also serve to promote the company s Safety Management System by demonstrating to all personnel that the system is working and producing positive results 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 18 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 J PHOTOS TAB Up to six photos and or file references may be added or linked to each record Incident Reporter 2 0 Ioj x Fie Edit View Insert Format Records Scripts Window Upgrade Help 281 xl INCIDENT REPORTER DATA ENTRY FIND MAIN REPORT E Dara ENTRY wTRY REPORTS Cosr Dara Entry 4 Cost REPORTS Vave Lrsrs Damage ta Cesra 208 occurrmg on Damag
43. ter date copied OMNI AIR GROUP Aviation Systems amp Services SAFETY MANAGEMENT SYSTEMS Incident Reporter v2 1 Windows 2000 Server Requirement Hardware Software Windows Server 2003 Requirement Hardware Software Windows XP Requirement Hardware Software CPU RAM Hard drive OS Web server PHP Java CPU RAM Hard drive IE Web server PHP Java CPU RAM Hard drive OS Web server PHP Java Recommended Dual Duo 2 GB Siu GB Windows 2000 Server P4 Is 3 0 PHP 5 2 Recommended Dual CPUC ore Duo 2 GB 80 GB Windows Server 2003 8P2 ITS 6 0 PHP 5 2 Recommended Dual CPUS Core Duo 2 GB 804 Windows SP2 IIS 5 1 PHP 5 2 h Minimum Pentium 2 3 GHz GB GB Windows 2000 Server 5 4 ITS 5 0 PHP 4 3 Minimum Pentium 3 3 GHz GB so GB Windows Server 2003 5 2 TTS 6 0 PHP 4 3 Minimum Pentium 3 3 GHz GB SO GB Windows XP SP2 IS 5 1 PHP 4 5 O 2007 2008 www omniairgroup com Revision Original Date 24 June 2008 Incident Reporter v2 1 Pg 7 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Av
44. um called the LAX tower Tor discussion after he cased out his fliaht The tower informed Greasum that a student pilot had inadvertently entered LAX s Class airspace without ATC authorization 18 FURTHER ACTION REQUIRED TO MITIGATE RISK OR PRECLUDE A SIMILAR FUTURE OCCURRENCE No If all hazards have been eliminated and no further action is required record may be closed Certain incidents or events such as the near miss described in this sample Risk Management Record or severe weather phenomena may be beyond the control of your company to prevent a recurrence In such cases the event may be recorded in IR a NO answer provided to the question above and the record closed No further action is required 75 Jud CH Browse For Help press F1 2 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 11 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 D INVESTIGATION TAB On the Investigation Tab assigned investigators record investigation notes and root causes When due dates for the completion of tasks are not met days remaining displayed in black become days past due and are displayed in red as shown below Program controls prohibit closing o
45. urposes or for data entry requires a supported web browser Windows web users need Microsoft Internet Explorer version 6 x or Firefox 1 x on Windows On the Mac OS web users need Safari 1 2 x Mac OS X 10 3 Safari 2 0 x Mac OS X 10 4 or Firefox 1 x only On both platforms some earlier versions of Microsoft Internet Explorer and Safari blocked Other Mozilla family browsers are not blocked but unsupported and users will receive a dialog encouraging them to upgrade to a supported browser JavaScript must be pp TIPP 8s PR enabled in the web browser 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 8 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 5 EMAIL NOTIFICATIONS A ENTERPRISE EDITION ONLY IR Enterprise supports automatic and manual email notifications for various risk management processes throughout the program For example when an online report is received an acknowledgement of receipt is sent to the reporter if the reporter provided a valid email address in the report In addition receipt of report notification may also be sent to up to three user specified managers This ensures timely notification to key managers that a re
46. y the director of safety or trained company auditors to ensure that each risk control or corrective action has been satisfactorily performed Audit results and notes are recorded here Audit Finding Reports AFRs may also be referenced and attached to an individual record on the Photos Tab Note IRv2 1 contains built in controls that prohibit closing of a record unless all tasks have been completed and all follow up audit results have been recorded as satisfactory O 2007 2008 www omniairgroup com Revision Original Incident Reporter v2 1 Pg 17 Date 24 June 2008 IMPORTANT Controlled page If this page is copied or reproduced for use outside this document its currency will expire 14 calendar days from enter date copied OMNI AIR GROUP SAFETY MANAGEMENT SYSTEMS Aviation Systems amp Services Incident Reporter v2 1 HAZARD CAP COMMUNICATIONS TAB On this tab responsibilities for Hazard CAP Communications are assigned including communication methods recipients and due dates Hazard CAP communications may be part of a Corrective Action Plan to control risk or to share lessons learned with personnel or industry Through the sharing of information your company s Hazard CAP Communications may help others in their development of effective risk controls and corrective actions B Incident Reporter Trial Version 1 12 08 Trial Master BE x wy File Edit View Insert Format Records Scripts Window Upgrade Help i
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