User TIPs - Sales Training Guide
Contents
1. or flash the lights and honk the horn will be sent to your vehicle e By phone Dial toll free 855 2 BlueLink 855 225 8354 e By website Log on to www MyHyundai com select Blue Link o Select Vehicle Status then Remote Horn and Lights o Input your Blue Link PIN If you need time to get to your vehicle specify a time delay before your lights horn will be activated Please note Remote Services are subject to adequate cellular coverage and signal strength and only available in the 50 United States 20 Blue Link User s Manual ED HYUNDAI Remote Vehicle Start Remote Vehicle Start is only available for Push Button Start equipped vehicles with an Automatic Transmission or Dual Clutch Transmission DCT Not available on all models This feature enables you to remotely start your vehicle from virtually anywhere In addition your vehicle s climate control system will activate based on your last settings ensuring the proper interior temperature when you climb inside To use this feature you must have a Blue Link Personal Identification Number PIN To create or change your PIN log on to www MyHyundai com See page 5 of this guide for more information To Activate Remote Vehicle Start e By Blue Link Mobile App Select REMOTE START e Enter your Blue Link PIN o The engine start command will be sent to your vehicle e By phone Dial toll free 855 2 BlueLink 855 225 8354 By website Log o2. SOS Emergency Assist Enhanced Roadside Assist Car Care Automatic Diagnostics Trouble Code Notification Recall Advisor Maintenance Alert Service Link Monthly Vehicle Health Report Remote e Remote services Remote Door Lock e Vehicle Safeguard Stolen Vehicle Recovery Alarm Notification Remote Door Unlock Stolen Vehicle Slowdown Geo Fence Remote Horn Lights Vehicle Immobilization Speed Alert Remote Vehicle Start Valet Alert Curfew Alert Car Finder Panic Notification Parking Meter Reminder J Available via Blue Link Mobile App only Guidance e Destination Search Powered by Google Point of Interest Web Search amp Download e Turn by Turn Navigation Not available on all models Not Available on Vehicles with Factory Navigation Purchasing Packages Owners can subscribe to Blue Link packages in the following groupings e Connected Care Connected Care Remote Connected Care Remote Guidance Cancelling Packages When selling or trading in your vehicle you are entitled to a refund of any unused portion of your subscription Please call 855 2 BlueLink 855 225 8354 to notify Hyundai at the time you relinquish ownership of your vehicle Blue Link User s Manual 3 BlueLink SETTING BLUE LINK PREFERENCES 1 To get started with Blue Link log on to www MyHyundai com Select the Blue Link logo B for your applicable vehicle r PREFER
3. power and ae See ena ee a La l 7 x Sa etal EFN prg only available in the 50 United States You must be an active Blue Link al subscriber or within the initial free trial period to receive Blue Link services including Automatic Collision Notification services e Log on to www MyHyundai com Depending on which Blue Link packages you are enrolled in you will have access to some or all of these services o Preferences screens for many Blue Link features o Blue Link feature overviews o Your Monthly Vehicle Health Report o Remote Services such as Door Unlock Lock or Horn Lights A Blue Link User s Manual 13 12 Blue Link User s Manual blueLink D ED HYUNDAI SOS Emergency Assistance In the event of an emergency you can request emergency assistance 24 7 365 days a year by pressing the dedicated SOS button in your vehicle Enhanced Roadside Assistance Enhanced Roadside Assistance works in conjunction with your Hyundai Assurance Roadside Assistance coverage and enhances your coverage by transmitting your vehicle information and location automatically to a specially Rearview mirror in trained response center for quicker more efficient assistance Standard rearview mirror HomeLink equipped models Rearview mirror in Standard rearview mirror HomeLink equipped models Using SOS Emergency Assistance Press the dedicated 505 button Using Enhanced Roadside Assistance nature of the emergenc
4. technology with the addition of a live assistance team for selected needs With Blue Link you get Automatic emergency assistance in the unfortunate event of a collision e The convenience of point of interest search and navigation assistance as well as the ability to remotely operate various vehicle features e The peace of mind of self diagnostic vehicle reports and more In addition selected features incorporate alerts A via your choice of text messaging email or automatic phone call Please note that selected Blue Link features and alerts require that you first input information or set preferences online h using your computer See Blue Link Features Overview pages 6 7 An available smart phone mobile app gives you direct access to selected Remote features such as Remote Vehicle Start and Remote Door Unlock Please note Hyundai Blue Link Service is only available in the 50 United States Not available on all models Blue Link User s Manual 1 blueLink ENROLLING IN BLUE LINK Enrollment begins with creating an account in MyHyundai com the Hyundai owner website that you can use to access your Blue Link preferences as well as a number of other ownership tools You can do this at your dealership or at home If you have not done so already go to www MyHyundai com and select register On the REGISTRATION screen you will provide basic information about you and your vehicle that
5. will be automatically populated into your Blue Link Enrollment and Preferences screens Please note that you will need your Vehicle Identification Number VIN to complete this step After the enrollment process you can learn about the more than 20 features and the associated packages at www Hyundaibluelink com and try them during your free trial periods In order to setup feature preferences log on to your Blue Link account on www MyHyundai com Free Trial Periods Packages Standard Porod Blue Link Trial uD Auto Renewal Blue Link Connected Care 1 year N A Blue Link Remote N A 3 mos Blue Link Guidance N A 3 mos The Blue Link Connected Care package is standard for 1 year from the vehicle date of first use and is transferrable to subsequent owners during the period Please note Hyundai Blue Link Service is only available in the 50 United States Remote and Guidance are only available with an active Connected Care package and a credit card on file The 1 year period starts with vehicle date of first use A credit card is required for a Remote and Guidance trial and any removal of the credit card during the trial will cancel the subscription and any remaining trial time Available to new customers beginning May 16 2013 2 Blue Link User s Manual ED HYUNDAI 3 Blue Link Packages Blue Link services come in three packages Connected Care e Safety Automatic Collison Notification and Assistance
6. ENCES x Let more by updating here Er 1 SS TERFI a Ss a i MyHyundai com Home page 2 Select Preferences ee ie eee PREFERENCES This is where the rubber hits the road where you are able to select activate adjust and control the settings for the Blue Link system in your Hyundai Explore everything You might be suprised at how easy to use and practical many of these amazing features are e Blue Link PIN Notifications e Monthly Vehicle Health Report Geo Fence e Speed Alert Blue Link Preferences page Curfew Alert e Turn By Turn Navigation 4 Blue Link User s Manual ED HYUNDAI Setting or Changing Your Personal Identification Number PIN To protect your vehicle and your privacy many Blue Link features and the Blue Link Mobile App require a secure Personal Identification Number PIN to allow activation You will set your PIN during the Blue Link enrollment process To change your PIN select PIN from the Preferences upper menu Input your PIN on the PIN Preferences page and keep a record of it for later reference Your PIN should not begin with a zero 0 ELIE EIME Personal Identification Number PIN Preferences screen Setting Up Other Features and Alerts Many Blue Link features reports or alerts require setup with your input View the Preferences menu items for selected features along the upper menu on the Blue Link Preferences page e Select the Blue Link featu
7. LUE LINK GUIDANCE PACKAGE INDEX lueLinkk SO SO SO CO TF Destination Search Powered by Google New Destination Alarm Notification 26 N AAYA G ATI O N SYSTE M S Blue Link allows you to search for and download directions to points of interest Automatic Collision Notification and Assistance 13 businesses and specific addresses During the search process if the Blue Link Blue Link Voice Commands for vehicles equipped with Navigation Systems Automatic Diagnostic Trouble Code Notification 17 ae system determines the need advanced agent assistance will be applied behind Press the appropriate button and say the following San Blue Link Features Operation Chart 6 the scenes to optimize your search results Car Finder 23 Destination Search Powered by Google in Your Vehicle Curfew Alert 27 Press the Blue Link button on your rearview mirror Enhanced Roadside Assistance 15 At the prompt say New Destination Geo Fence 26 e Say the destination you would like to search Wamenanmce Alori 17 Sa h say 3 Hau of a POI Si a street ee n nionthly Vehicle Healthier ae A AN fa Consider spelling the name or address for your search to improve the ac 5 j ms p Panic Notification 26 SOS curacy of the voice recognition When you hear your desired choice say Search Destination Search Powered by Google 28 New Destination New Destination Access to live If the system did not accurately recognize your search s
8. USER TIPS Tip 1 How to Download a Point of Interest POI Destination to Your Vehicle Press the Blue Link button on your rearview mirror At the prompt say New Destination e Say the destination you would like to search You can say a name of a POI category or street address Consider spelling the name or address for your search to improve the accuracy of the voice recognition e When you hear your desired choice say Search If the system did not accurately recognize your search say Try ISIK The system will read back the POI you searched for USER S MANUAL If there are multiple matches to your search the system will read you up to five nearby choices Say Next to hear the multiple matches e The system will then ask to download your POI say Download if you would like the POI sent to your vehicle Steps After Enrollment 1 Navigate to www MyHyundai com and setup preferences amp notifications 2 Connect to your vehicle today Download the Mobile app 3 Discover information amp videos on over 20 features at www HyundaiBlueLink com Resources amp Assistance Scan to visit www HyundaiBlueLink com NAVIGATION SYSTEM VEHICLES Scan to download Blue Link Mobile App Available on Apple App Store amp Google Play ory For additional questions call 855 2 BlueLink O www MyHyundai com i DUSI Ii kK NP15002013C ED HYLUNDAI Blue Link Assista
9. X Alert Histor x X X X Alert History X X Web pg amp Alert Histor X X Alert History X X Alert Histor X X Alert Histor X X Alert Histor lueLink Blue Link User s Manual 7 ACCESSING BLUE LINK FEATURES Blue Link Mobile Application You can download the Blue Link mobile app to your oR m compatible smart phone from the following sites TE iPhone Apple App Store s Android Google Play m Scan to see list of compatible devices and to download the app Please note for Remote Vehicle Start e Remote Vehicle Start is only available for Push Button Start equipped vehicles with an Automatic Transmission or Dual Clutch Transmission DCT e See page 21 of this manual for additional information about Remote Vehicle Start 8 Blue Link User s Manual ED HYUNDAI Once it is downloaded to your smart phone here s how to operate the Blue Link Mobile App e When you first open this application after downloading you will need to enter your www MyHyundai com login ID and password authentication After log in select your vehicle e Swipe left or right to find the remote service you would like to use or use the quick access bar below the buttons e You will be required to input your Blue Link Personal Identification Number PIN See page 5 of this manual for PIN setup instructions You will then see a message from iStatus Name of Service Processing followed by a me
10. ay Try again Recall Advisor 18 service Link operator for emer kth h Roadside Assistance gency use only No The system will read back the POI you searched Remote Door Unlock Lock 19 Valet Alert voice commands If there are multiple matches to your search the system will read up to five Remote Horn Lights 20 Help necessary nearoy C NOICE Remote Vehicle Start 21 ance Say Next to hear the multiple matches u as Service Link 18 e The system will then ask to download your POI say Download if you would like the POI sent to your vehicle S05 Emergency Assistance m f Speed Alert 27 Using Point of Interest Search on Your Computer Stolen Vehicle Recovery 24 e On www MyHyundai com select the Blue Link logo for your applicable l Stolen Vehicle Slowdown 24 vehicle then you can search for a point of interest and download the results to your vehicle for navigation guidance to the destination Valet Alert 25 Vehicle Immobilization 25 Not available on all models To use this feature first go to www MyHyundai com and input the required information or preferences e cise eee anal s mE e eT E Connected Care Package I Remote Package M Guidance Package ED biuelL ink Blue Link services are subject to adequate cellular coverage and signal strength and only available in the 50 United States
11. ck your doors will be sent to your vehicle e By phone Dial toll free 855 2 BlueLink 855 225 8354 e By website Log on to www MyHyundai com select Blue Link o Select Vehicle Status then Remote Door Unlock Lock o Input your Blue Link PIN If you need time to get to your vehicle specify a time delay before your vehicle will be unlocked Please note After Blue Link unlocks the doors they will remain unlocked for only 30 seconds This auto relock is designed to enhance vehicle security by relocking the doors if the doors are not opened within 30 seconds Remote Services are subject to adequate cellular coverage and signal strength and only available in the 50 United States Blue Link User s Manual 19 WweLink Remote Horn Lights This feature can help locate your parked vehicle in a large parking lot or for added safety This service may also be used in coordination with local authorities to locate a vehicle that has been stolen or in coordination with emergency services for a vehicle that is in a location that is not readily visible To use this feature you must have a Blue Link Personal Identification Number PIN To create or change your PIN log on to www MyHyundai com See page 5 of this manual for more information To Activate Remote Lights or Horn Lights e By Blue Link Mobile App Select LIGHTS or HORN LIGHTS as desired e Enter your Blue Link PIN o The command to flash your vehicle s lights
12. ea using the Zip Code Search functions e Select the dealer by clicking the star next to the dealer name How to Use Service Link in Your Vehicle Press the Blue Link button located on your rearview mirror At the prompt say Service Link A trained specialist will offer to make a dealership service appointment o While making the appointment the agent will ask questions about what is needed in order to schedule the appointment appropriately o For non maintenance related appointments all collected data as well as a recording of the call will be sent to your Hyundai dealer at the conclusion of the call Your Preferred Dealer will be notified or your appointment and may contact you if needed An email reminder with the appointment will also be sent to you 18 Blue Link User s Manual ED HYUNDAI Bi BLUE LINK REMOTE PACKAGE Remote Door Unlock Lock With this feature you can lock or unlock your vehicle doors from virtually anywhere by dialing a toll free number using the Blue Link mobile phone app or using the Blue Link Owner s website To use this feature you must have a Blue Link Personal Identification Number PIN To create or change your PIN log on to www MyHyundai com See page 5 of this manual for more information To Activate Remote Door Unlock Lock e By Blue Link Mobile App Select DOOR UNLOCK or DOOR LOCK as desired e Enter your Blue Link PIN o The command to lock or unlo
13. eature enables you to find your vehicle on a map if you are within a 1 mile radius of your vehicle and gives you the ability to save your vehicle s location for future reference To use this feature you must have a Blue Link Personal Identification Number PIN To create or change your PIN log on to www MyHyundai com See page 5 of this manual for more information To Activate Car Finder via Blue Link Mobile App e Select Destination Send to Car e Then select the vehicle icon You will be prompted to SEARCH or TAG a new location e To Search within a 1 mile radius e Enter your Blue Link PIN e The command will be sent to your vehicle the vehicle location will be shown on the map and your vehicle s lights will flash for approximately 30 seconds o If your vehicle is not found within a 1 mile radius you can still save the location of your vehicle by tagging it on the map To Tag your vehicle s location o Select TAG NEW LOCATION o The location will default to your current location or you have the option to move the map around until the vehicle tag icon is in the appropriate location on the map o Tap the icon and select SAVE LOCATION To clear the location tap the icon again and select CLEAR LOCATION Blue Link User s Manual 23 BlueLink Stolen Vehicle Recovery In the event your vehicle is reported stolen to law enforcement authorities the Blue Link Customer Care Center can use the GPS system to help pinpoin
14. eriod to receive Blue Link services including emergency notification services 10 Blue Link User s Manual ED HYUNDAI In car Application Rearview Mirror in HomeLink equipped models In Car Voice Response Commands New Destination Service Link Roadside Assistance Valet Alert Help Cancel Key to Feature Availability E Connected Care Package NW Remote Package IN Guidance Package Blue Link User s Manual 11 BlueLink BLUE LINK CONNECTED CARE PACKAGE Web Application Automatic Collision Notification and Assistance Many Blue Link features can be customized activated or accessed at In the event an accident occurs and an airbag deploys an Automatic www MyHyundai com This is your important link to getting the most out Collision Notification signal will be automatically transmitted to the Blue Link of your Blue Link system Customer Care Center Upon receipt of an Automatic Collision Notification a trained Blue Link response operator will attempt to establish voice communication with the vehicle occupants and dispatch appropriate services STEA npma mi laia If you are unable to answer the operator will advise you that emergency assistance has been notified and is on the way e The operator will remain on the line until help arrives E 3 i a g E m Please note The Automatic Collision Notification feature is subject to adequate cellular coverage signal strength and battery
15. hoice of text messaging email or automated phone call In order to activate this feature you must first log on to www MyHyundai com o Select the Blue Link logo for your applicable vehicle o Select Blue Link Preferences o Select Speed and set a speed limit and if desired monitoring date and time preferences o Select Notifications and set alert preferences for Speed Alerts A Once activated you will automatically receive an alert should your vehicle exceed the pre designated speed limits Please note Notifications are subject to adequate cellular coverage and signal strength and only available in the 50 United States Curfew Alert This feature allows you to pre set acceptable time intervals for when your Hyundai vehicle can and cannot be driven Should these be exceeded you will be notified via your choice of text messaging email or automated phone call In order to activate this feature you must first log on to www MyHyundai com o Select the Blue Link logo for your applicable vehicle o Select Blue Link Preferences o Select Curfew and set Curfew days and times o Select Notifications and set alert preferences for Curfew Alert A Once activated you will automatically receive an alert should the curfew limits be exceeded Please note Notifications are subject to adequate cellular coverage and signal strength and only available in the 50 United States Blue Link User s Manual 27 Bi WweLink D F B
16. ivate this feature you must first log on to www MyHyundai com and set your preferences as outlined on page 4 of this guide A Your pre selected contacts will be notified if your vehicle s alarm is activated Please note Notifications are subject to adequate cellular coverage and signal strength and only available in the 50 United States Geo Fence This feature allows you to designate the boundaries of areas in which your vehicle may and may not be driven Should the vehicle cross these boundaries you will be notified via your choice of text messaging email or automated phone call In order to activate this feature you must first log on to www MyHyundai com o Select the Blue Link logo for your applicable vehicle o Select Blue Link Preferences o Select Geo Fence and set driving boundaries o Select Notifications and set alert preferences for Geo Fence A Once activated you will automatically receive an alert should your vehicle cross the boundaries of your designated areas Please note Notifications are subject to adequate cellular coverage and signal strength and only available in the 50 United States 26 Blue Link User s Manual ED HYUNDAI Speed Alert Ideal for parents of younger drivers this feature allows you to pre set a speed limit for your Hyundai vehicle You can also designate date ranges and times for this type of monitoring Should the speed limit be exceeded you will be notified via your c
17. le condition Using a combination of in vehicle display alerts and guided voice messages it will indicate the significance of the issue and provide you with instructions including appropriate next steps In addition this information is also sent to your preferred Hyundai dealer in order to help with the repair process o In order to activate this feature you must first log on to www MyHyundai com select the Blue Link logo for your applicable vehicle then select Blue Link Preferences and set your notification preference under Notifications for Automated DTC Notification Should a vehicle component malfunction you will be automatically notified by your selected methods e If required you will have the choice to call for Roadside Assistance and or schedule a Hyundai dealership service appointment Maintenance Alert This feature helps you keep your Hyundai vehicle in optimum running order by notifying you in advance of regularly scheduled maintenance intervals Notification is made via your choice of text messaging email or phone call In order to activate this feature you must first log on to www MyHyundai com select the Blue Link logo for your applicable vehicle then select Blue Link Preferences and set your alert preferences under Notifications for Maintenance Alert Notification J Once activated you will automatically be notified by your selected methods when your vehicle is due for regularly scheduled mai
18. minutes o Brake is pressed without proximity key inside vehicle o Alarm is triggered without proximity key inside vehicle o Door trunk is opened from inside the vehicle Notice Laws in some communities may restrict the use of the features that remotely start the engine For example some laws may require a person using the remote start feature to have the vehicle in view when doing so or limit the length of time a vehicle engine may idle Please check local and state regulations for any requirements and restrictions on remote starting of vehicles and engine idling time Do not remote start vehicle in an enclosed environment i e closed garage Prolonged operation of a motor vehicle in an enclosed environment can cause a harmful build up of carbon monoxide Carbon monoxide is harmful to your health Exposure to high levels of carbon monoxide can cause headaches dizziness or in extreme cases unconsciousness and or death Do not leave children or animals unattended in a vehicle while using the remote start function If the vehicle s windshield wipers are left on when the vehicle was last driven then the wipers will turn on if the remote start function is activated To avoid damage to the wiper blades i e due to heavy ice or snow accumulated on the windshield please always turn the vehicle s windshield wipers off when parking the vehicle 22 Blue Link User s Manual ED HYUNDAI Car Finder This Blue Link Mobile App f
19. n to www MyHyundai com select Blue Link o Select Vehicle Status then Remote Start o Input your Blue Link PIN If you need time to get to your vehicle specify a time delay before your lights horn will be activated During remote start o Remote Start will automatically shut off after 10 minutes o While the remote start is active the parking lights will blink until vehicle is turned off or when the vehicle is in operation o To continue operation of the vehicle the proximity key must be inside the vehicle with the driver prior to pressing the brake and being able to move the gearshift from the P park position Please note Remote Services are subject to adequate cellular coverage and signal strength and only available in the 50 United States Blue Link User s Manual 21 BlueLink Remote Vehicle Start Remote Start preconditions o Ignition is OFF o Alarm is armed i e vehicle locked by key fob Remote Door Lock o Gearshift level is in the P park position o Brake pedal is not depressed e Engine hood is securely closed o All the doors are closed and locked The tailgate or trunk lid is closed o The security panic system is not activated o The proximity key is not inside the vehicle o The battery power is not low o Vehicle is located in an open area o It has been less than 4 days since last vehicle ignition off o Vehicle located in area with good cell reception Remote Start terminates o After 10
20. nce 855 2 BlueLink Rev 05 23 14 855 225 8354 ED HYUNDAI ED HYUNDAI Roadside Assistance 800 243 7766 TABLE OF CONTENTS Welcome to Blue Link 1 Enrolling in Blue Link 2 Setting Blue Link Preferences 4 Accessing Blue Link Features Smart Phone Mobile Application 8 In car Application 10 Web Application 12 Blue Link Features Blue Link Connected Care Package Safety Automatic Collision Notification and Assistance 13 SOS Emergency Assistance 14 Enhanced Roadside Assistance 15 Car Care Monthly Vehicle Health Report 16 Automatic Diagnostic Trouble Code Notification 17 Maintenance Alert 17 Recall Advisor 18 Service Link 18 Blue Link Remote Package Convenience Remote Door Unlock Lock 19 Remote Horn Lights 20 Remote Vehicle Start 21 Car Finder 23 Safeguard Stolen Vehicle Recovery 24 Stolen Vehicle Slowdown 24 Vehicle Immobilization 25 Valet Alert 25 Panic Notification 26 Alarm Notification 26 Geo Fence 26 Speed Alert 27 Curfew Alert 27 Blue Link Guidance Package Destination Search Powered by Google 28 Index 29 Not available on all models ED HYUNDAI D Welcome to Blue Link is a dynamic telematics technology that allows Hyundai vehicles to send and receive important and useful information The system uses an enhanced cellular network with automatic roaming that optimizes connections and prioritizes emergency requests In your vehicle Blue Link uses voice response
21. nce services Blue Link User s Manual 15 14 Blue Link User s M l i ee D HYUNDAI BlueLink Monthly Vehicle Health Report Monthly Vehicle Health Report screen actual monthly vehicle health report may appear differently depending upon vehicle and equipment Thirty days after your new Hyundai vehicle purchase you can begin receiving a comprehensive diagnostic evaluation involving most aspects of your vehicle s performance e g systems check mileage attained upcoming maintenance etc In order to receive your Monthly Vehicle Health Report you must first log on to www MyHyundai com select the Blue Link logo for your applicable vehicle then select Blue Link Preferences and make your selections on the Monthly Vehicle Health Report page e Once set up you will receive vehicle diagnostic reports via the email address provided in your www MyHyundai com Notification preferences o By default you will receive your Monthly Vehicle Health Report on the same day of the month as your vehicle purchase To review the report online log on to www MyHyundai com and click on Vehicle Report in the sub menu 16 Blue Link User s Manual ED HYUNDAI CONNECTED CARE FEATURES Automatic Diagnostic Trouble Code Notification In the event a vehicle system or component malfunction occurs Automatic Diagnostic Trouble Code DTC Notification correlates vehicle data and diagnostics to better inform you of a possible vehic
22. ntenance and be offered assistance in scheduling an appointment with your local Hyundai dealer Blue Link User s Manual 17 Bi WweLink Recall Advisor In the event of a recall or a select service campaign that affects your vehicle this feature provides you with information as well as directions for next steps You will receive in vehicle alerts as well as communication via your choice of email text or automated phone call In order to activate this feature you must first log on to www MyHyundai com select the Blue Link logo for your applicable vehicle then select Blue Link Preferences and set your alert preferences under Notifications for Recall Campaign Advisor Once activated you will automatically be notified by your selected methods of any recall or service campaign notice affecting your vehicle as well as be offered assistance in scheduling an appointment with your local Hyundai dealer Service Link Service Link allows you to schedule a Hyundai dealership service appointment If you notice an issue with your vehicle a specialist can walk you through a brief survey to help define it In order to activate this feature you must first log on to www MyHyundai com and confirm your Preferred Hyundai Dealer e Select the applicable vehicle shown in the My Vehicles menu e View your current Preferred Dealer under My Service Dealer If desired select Change to the search for dealers in your ar
23. preferences under Notifications for Stolen Vehicle Recovery To inform Hyundai of the theft of your Hyundai vehicle call 855 2 BlueLink 855 225 8354 A live operator will work with law enforcement in initiating vehicle slowdown and assist in the vehicle s recovery 24 Blue Link User s Manual ED HYUNDAI Vehicle Immobilization In the event your vehicle is reported stolen to law enforcement authorities they may elect to utilize this feature to completely turn off the engine once the vehicle has been stopped using vehicle slowdown This will prevent the vehicle from being restarted until law enforcement has arrived on the scene In order for law enforcement to assist you must first log on to www MyHyundai com select the Blue Link logo for your applicable vehicle then select Blue Link Preferences and set your alert preferences under Notifications for Stolen Vehicle Recovery To inform Hyundai of the theft of your Hyundai vehicle call 855 2 BlueLink 855 225 8354 A live operator will work with law enforcement in initiating vehicle immobilization and assist in the vehicle s recovery Valet Alert Whenever you leave your Hyundai vehicle with a valet and it travels farther than your pre selected distance boundary after in vehicle activation you will be notified via your choice of text message or email You can activate this feature in two ways On the Web Log on to www MyHyundai com o Select the Bl
24. res you wish to use and input the required information Each Preferences web page includes guidance on user options and specifications The Blue Link Features Overview chart on page 6 shows which features require preferences setup Blue Link User s Manual 5 BlueLink D BLUE LINK FEATURES OVERVIEW Preferences Access to Feature ven Website In Vehicle Website App CONNECTED CARE PACKAGE gt gt Safety O O OO T cl E and Assistance SOS Emergency Assistance XX Enhanced Roadside Assistance Xe Car Care eee e E S Code Notification Maintenance Alerts sss XK Recall Advisor 000 XK Service Link O 000 X Monthly Vehicle Health Report X 0 O Xoo REMOTE PACKAGE Remote Services Remote Door Unlock Lock Remote Horn Lights Remote Vehicle Start Car Finder Parking Meter Reminder Al op Up Speed Alert ert v gt X lt X X lt x lt gt X lt X lt GUIDANCE PACKAGE O Destination Search Powered by O POI Download from Web Display Screen X X Live Operator Not available on all models Mobile App only feature Vehicle Geo Fe Curfew Google b 6 Blue Link User s Manual ED HYUNDAI Notifications and Messages Phone By Displayed on 855 2 BlueLink By Text Email MyHyundai com 855 225 8354 X X X X X X X X X X X Web pg amp Alert Histor X X X Web pg amp Alert Histor X X X Web pg amp Alert Histor X X
25. ssage Name of Service Successful If there is a network connection issue you will be prompted to try your request again e Menu button in upper right provides list of features Using Remote Services by Phone In addition to using the Smart Phone Mobile Application you can simply call Blue Link to request Remote Services e Dial 855 2 BlueLink 855 225 8354 The interactive voice recognition system will require o The account holder s primary phone number o The account PIN Blue Link User s Manual 9 BlueLink In car Application Standard Rearview Mirror Controls for Blue Link in vehicle voice response use are located on the rearview mirror See facing page for menu of in vehicle services Press the Blue Link button for access to the voice response menu of services see menu choices on facing page You have two options o You can say Main Menu for a listing of all main menu choices o You can directly select any of the listed menu items by saying its name Press the center button i for Enhanced Navigation services o Selections Establish a new navigation route with a saved destination Manage your current navigation route Manage system setup options e Press the SOS button 03 for SOS Emergency Assistance You can end any Blue Link call by pressing the same Blue Link mirror button used to start the call You must be an active Blue Link subscriber or within the initial free trial p
26. t the exact location of the vehicle and assist in its recovery Log on to www MyHyundai com select the Blue Link logo for your applicable vehicle then select Blue Link Preferences and set your alert preferences under Notifications for Stolen Vehicle Recovery To inform Hyundai of the theft of your Hyundai vehicle call 855 2 BlueLink 855 225 8354 A live operator will come online to assist you e You will be asked to verify your name phone numbers and Hyundai PIN and provide verification that a police report has been filed including the case number e The agent will initiate a stolen vehicle recovery signal to pin point the vehicle s location and will coordinate with law enforcement in its recovery Once the stolen vehicle recovery routine has been started the owner will not be provided vehicle status or location due to personal safety issues At the conclusion of the recovery process Blue Link will contact the owner and inform them of the vehicle s disposition Stolen Vehicle Slowdown In the event your vehicle is reported stolen to law enforcement authorities they may elect to utilize this feature to gradually reduce engine power thereby slowing the vehicle s speed and eventually bringing it to a complete stop In order for law enforcement to activate this feature you must first log on to www MyHyundai com select the Blue Link logo for your applicable vehicle then select Blue Link Preferences and set your alert
27. ue Link logo for your applicable vehicle o Select Blue Link Preferences o Select Geo Fence o Turn on Valet Geo Fence e In Your Vehicle o Press the Blue Link button on your rearview mirror o At the prompt say Valet Alert A Once activated you will automatically receive an alert should your vehicle travel farther than your pre selected distance boundary from the point of activation Please note Hyundai Blue Link Services are subject to adequate cellular coverage and signal strength and only available in the 50 United States Blue Link User s Manual 25 WweLink Panic Notification This feature will notify any pre selected persons if your vehicle remote s panic button is engaged via your choice of automated phone call text messaging or email In order to activate this feature you must first log on to www MyHyundai com and set your preferences as outlined on page 4 of this manual A All individuals designated by you will be notified of your vehicle remote s precise location should the panic button be activated Please note Notifications are subject to adequate cellular coverage and signal strength and only available in the 50 United States Alarm Notification In the event your vehicle s alarm is activated this feature will automatically notify any pre selected persons via your choice of automated phone call text messaging email or update to your MyHyundai owner s website In order to act
28. y and then dispatch the appropriate emergency Roadside Assistance and speak to an agent for Roadside Assistance assistance to the scene A trained Blue Link operator will come on the line and ask about If you are unable to answer the operator will advise you that emergency the nature of the situation then dispatch the appropriate roadside assistance has been notified and is on the way assistance to the scene The operator will remain on the line until help arrives You will also have the option to receive automated outbound calls to your mobile phone confirming the dispatch and notifying the estimated Please note The SOS Emergency Assistance feature is subject to adequate time of arrival cellular coverage signal strength and battery power and only available in With Blue Link the operator will be able to inform roadside assistance of the 50 United States You must be an active Blue Link subscriber or within the i initial free trial period to receive Blue Link services including SOS Emergency ASRIStTANGE SETVI ES e The SOS button can also be used for Enhanced Roadside Assistance your exact location Please note The Enhanced Roadside Assistance feature is subject to adequate cellular coverage signal strength and battery power and only available in the 50 United States You must be an active Blue Link subscriber or within the initial free trial period to receive Blue Link services including Enhanced Roadside Assista
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