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MediaPlatform WebCaster Manual

1. LiveFeed The Live Video Feed shows what your audience is watching LIVE To select a live source for broadcast By default when the source appears in the Presenter List it will not be active the icon next to the name of the source will be gray except if it s your local camera To activate the source click the icon next to the source name Once active the icon will tum red That source is now being broadcast Remember you will either need to click Test Event or Start Event for that stream to be seen by someone viewing the Presentation page To switch between sources Glick on the ij icon next to the name of the source you want to broadcast You can select a feed under the Live tab or the On Demand tab The feed that is highlighted in red and playing under the Live Feed tab is the feed that is being broadcast out to the audience The Call Presenter Button Itpresenters are participating via a phone conference you can dial them from the Present lab When you re connected you ll see the phone conference listed in the Presenters List on the Video widget For more details see putting audio in your presentation 3 2 2 The Email Presenter Button WebCaster gives you the ability to invite a presenter to participate in a webcast directly from the Present Screen You can also invite a presenter through the Email tab when you set up your webcast see 2 11 3 To invito a presenter by emal
2. easy setup but offers limited control 3 Flash Media Live Encoder or other encoding solution requires a dedicated computer for encoding but offers the most control You can use any of these methods in combination with each other if you have multiple live video sources for your event keep in mind only once source can be broadcast at a time to viewers With all of these methods we recommend that you thoroughly test before your live event This is especially true when connecting to remote presenters Give yourself at least a couple of weeks prior to the live event to test so that you can make corrections as needed Using a Built in or External Webcam This method takes video directly from your webcam connected to your computer When you first go to the Present tab of the project you are running you will be prompted to Allow or Deny Camera and Microphone Access Adobe Flash Player Settings Camera and Micophone Acces webcaster mediaplatiorm com is requesting access to your camera and microphone If you click Allow you may be recorded E o ue je 7 If you plan on using a webcam connected to your computer as your live video you will need to select Allow Once you select Allow your device will appear under the Presenter List in the Live tab If you have multiple devices connected to your computer it may be possible that the device you want to use for video was not the one selected Flash will automatically choose
3. button located next to the word PowerPoint on the Manage screen will enable you either to select an existing PowerPoint file from the asset management system or upload a new file to that system The Selecting PowerPoint screen shown below will appear To ensure proper sizing upload it directly into the project if there is a PPT deck in your asset manager that you ve used in association with this particular theme before and you will be using again then you do not need to reupload it to the asset manager You ll just need to select it from the Selecting PowerPoint screen Smee r Selecting PowerPoint screen This screen shows you PowerPoint files that are available to you in your asset management system Itthere are many files you can search for the one you want using the search box at the top of the screen When you find the file you want click on its name to highlight it It will turn blue as shown and then click the button Ifthe file you want is not yet in the asset management system click A file navigation box will appear Select the file you want to upload and click Open Clicking Open on your selected file will do two things 1 It will select that file as your PowerPoint and 2 It will upload that file to your asset management for later use in other projects NOTE There can be no animations in the slide deck that you upload To have an audio webcast with PowerPoint animations please run it as
4. TEST EVENTS AS YOU D LIKE SEE 3 4 Test Event Quick Note on Widgets The Present Screen functional elements are known as widgets a flexible box in the user interface that can expand or shrink in the Present Screen The image below shows an example of the PowerPoint widget in the Present Screen Revolutionizing the Way You Use Rich Media Widget controls To resize or close the widget click on the one of the following three icons on the upper right corner EEEE The widgets that are displayed in the Present Screen are dependent upon what is in the template For example if your template does not have polls no poll widget will be displayed etc The Video Widget The Video Widget in the Present Screen gives you control over what your audience will see in the video window of their viewing template As shown in the image below this widget lets you toggle back and forth between multiple presenters live video feed and a local device webcam and between live and pre recorded clips It enables you to invite presenters on the fly by email or phone dial out Remember Whatever you see in the video window under the Live Feed tab is what your audience will see Live feed tab Live video tab CallPhone Conference Email Presenter Local Device Capture The Video Widget gives you control over what the audience sees in the video window of the player When you first go to the Present tab a message like the ima
5. http www mainconcept com products apps plug ins plug ins for adobe aac encoder html IMPORTANT Do not disconnect or stop FMLE once it is streaming to your project Doing so will make the iOS stream inoperable the next time you connect FMLE for that project Therefore if you run a Test Event in the project you should run it prior to the start of the actual event which will allow you to keep the FMLE stream connected in between the time you end the Test Event and when you click the Start Event button You can run as many Test Events as you like but you must not disconnect the FMLE stream at any point once it has been started for a project Alternatively it is recommended that you clone the actual project for the event so that you can run a complete test of the pages including the iOS stream without impacting the project for the event We expect this issue to be resolved in a coming software update but please follow this procedure until further notice Archiving WebCaster will record a copy of the stream during the live event This recording is saved to a Flash file f4v This 14v file can be played back on any Flash enabled device As always it is still recommended that you create a local copy of the stream on your encoding machine You may notice that this f4v recording does not contain video for the first few seconds of the recording this is normal behavior Therefore when you are building the archive for a project that had a live
6. Schedule Registration How is the event going to be promoted Who is responsible What role if any does the production team have in the promotion process Who are the key stakeholders in the event Who is the internal client What does each stakeholder expect to have happen with the event What date and time is the event occurring What needs to happen before the event Who is responsible for each key project milestone What do attendees need to do to register What information does the production team or client want to get from attendees when they register for the event What specific actions will need to be taken to set up the WebCaster registration interface Invitation Follow up Polls Surveys How will attendees be invited Will they receive emails from the WebCaster invitation system What will the follow up email to attendees say if anything How will the team handle people who missed the event Are you planning on conducting polls during the event What will they ask Who is responsible for developing and approving poll questions Are you planning on conducting surveys during the event What will they ask Who is responsible for developing and approving survey questions Template Which template will you be using for your presentation If itis being customized who is responsible for customization and quality checking it Q amp A form
7. poll display shown to the audience in the theme When the buttons display Show Hidden as shown below the poll is not visible to the audience When you click on Show the audience sees the poll that is highlighted in the widget and the buttons change to the following You can hide the poll from the audience by clicking Hide Add Poll Button The Add Poll button gives you the ability to create a poll and send it to the audience while you are in the middle of a live webcast The Add Poll button can be found on bottom left of the Audience Poll Widget When you are presenting a live webcast you will see your poll widget in the live editor as shown below If you are not seeing the poll widget then that means your template lacks poll functionality Please use this form to add edit poll questions and answers How many webcasts do you produce a year 140 11 25 26 50 aed Lum To add a new poll on the fly during a live webcast click on the Kali button The Poll Editor will appear on top of the Present Screen as shown below You can enter your question and answers and then click Mill to complete the addition of the poll Serve a Survey During a Live Webcast You serve your survey to your audience through the Template Control widget in the Present Screen As shown below the Template Control widget lets you change what the audience is seeing in the viewer By selecting Survey from the
8. tab and then click the Settings button that appears below the Test Event button The window that loads will provide you with the FMS URL that you need to copy and paste into FMLE UPDATE SCREENSHOT WRONG WARNING Settings x FME About FMS URL rimp tms001 mediaplatiomqa com switchboard2 5d4debd7 2023 9242 Backup URL L ani Stream A unique nam Live Encoder FMLE 1 Enter a name for your stream This can be any name but it is best to name it so you can easily recognize it in the Present List of your project 2 Always select the option to Save to File This will record a local copy of the audio stream This recording can be used as a backup for creating the archive in case the primary recording is corrupted 3 Confirm that all information is correct and then click the Connect button Merochone ch Defeiton aue vA E E 1 Once connected click the Start button to start the stream Once the stream has started you should see it appear in the Present List of the Live tab of your project To select it click the icon next to its name and it will turn red once active Press the Test Event or Start Event button to begin broadcasting the stream to viewers on the Presentation page It is strongly recommended that you set up a second FMLE on another computer so that you can send a back up stream to your project By doing this you can immediately switch to the back up stream during your live event i
9. Demand Webcast Any changes you make to the archive or on demand project will not be permanent until you save them To save an archive or an on demand project so that you can retur to it and continue to work on it click the Save button Open an Archive or On Demand Webcast A webcast that you are archiving or building as an on demand event will be listed in your My Projects screen You can open an archive project by clicking the Open button on the top right of the WebCaster interface This will open the My Projects Highlight the archive project you want to open and click Select Publish Your Archive or On Demand Webcast When you are ready to publish your archive or on demand click the 77 button in the synchronization tool Although your archive or on demand webcast has been published the public will not be able to view it online yet Make Your Archive or On Demand Webcast Pul To make your archive or On Demand Webcast public click on the Make Public button Your presentation will then be made public as the Make Public button turns into a Make Private button To make your archive or On Demand Webcast private again simply click on the Make Private button Your presentation will be made private as the Make Private button turns back into the Make Public button The Archive or On Demand Webcast must have previously been published for the Make Public button to be active The URL for the archived webcast is the s
10. also use the screen to search for audience members as well as delete them You can add them individually or do a bulk import bc Registrant Screen Add a Registrant Audience Member To add a registrant or audience member to your webcast using the Registrant screen you can enter their first Sme name last name and email in the Add User form at the right of the screen and then click as shown below You can also add a user by clicking on the icon at the top of the screen Save Delete a Registrant To delete a registrant highlight their name on the list of registrants and cick on the icon Ban a Registrant You now have the ability to ban and un ban any registrant from a webcast at any time in the event life cycle This is done in the Manage gt Registrants interface Highlight the registrant you wish to ban and select the amp button The screen below will appear confirming that you wish to ban the registrant Ban Regietant This wil disable the selected registrant from being able to access the Presentation Do you want to preosed tera ata You can view all banned registrants by selecting Banned Registrants Only The banned registrants will appear as shown below meon TS tasas You can allow a banned registrant back into the presentation by highlighting their name and pressing the 6 button The screen below will appear confirming that you wish to re enable the sel
11. be greyed out Select the reports you would like to generate T Overview E Unique Viewers T4 Campaign Tracking E Length of visit TA Interaction E Pols 1 Questions 1 Surveys 1 Registration W Select All Exporting analytics data to PDF or Excel After you have made your selections click the Red Download button A box will appear asking you to confirm that you would like to download this file Press Ok to confirm A file management box will appear from your computer s file system asking you where you want to save the exported data Length of Visit Clicking on Length of Visits in the left menu of the Analytics tab will produce the screen shown below The top box named Length of Visit shows how many visits of different durations the webcast has had In this case 6 visits were from 0 5 minutes 6 were from 5 10 minutes and so forth The bottom box in the Length of Visit menu option displays the unique viewers Length of visits to the webcast Map Overlay Clicking on Map Overlay in the left menu of the Analytics tab will produce the map screen shown below The pins on the map show where a webcast s viewers were located As a Google map output this map can be zoomed in on using the zoom tool on the left side of the map In the bottom box there are 2 columns The column on the left Location of unique viewers by country has a pie graph which shows the proportion of viewer
12. column is the name that will appear on the Audience Presentation Page You can change the label of this asset by clicking on the actual label name When you are finished uploading assets you can press the Ok button Removing an asset You can remove an asset by clicking its name in the asset column The asset s row will now be highlighted and you can click on the Remove button to remove it from the asset list Changing the order of the assets You can also change the order of the Assets in the asset list by highlighting the pertinent asset s row and then using the Up and Down buttons in the Downloadable Asset List Editor Uploading Logos and Other Images Click on the L button located next to the manageable property label The image below shows how to upload a Logo the steps are the same for uploading all images Clicking will enable you either to select an existing logo file from the asset management system or upload a new file to that system The Selecting Logo screen shown below will appear Selecting Logo Screen This screen shows you files that are available to you in your asset management system that you can choose as a logo for the lobby and login page If there are many files you can search for the one you want using the search box at the top of the screen When you find the file you want click on its name to highlight it It will turn blue as shown and then click the L button Ifthe
13. data with ability to filter and search Distribution bar chart number of viewers by time periods Location of viewers on map with pie chart viewers by country Tracking by campaign summary and by viewer Interaction Interaction by viewer Total Interaction by interaction type polls surveys questions Pie charts on poll and survey answers Questions by viewer with ability to filter and search Registration data with attendance record all lobby data and attendance record by viewer With ability to filter and sort Note lobby data can be customized to collect any data needed and will be part of reports Export Reports from Analytics All of the analytics data can be exported in the PDF and Excel data formats You can export data from any screen in the Analytics tab To export analytics data click the L button located at the top of any of the Analytics menu options The Export box shown below will pop up above the Analytics tab You have several choices you can make To select the format of your export click on the appropriate tab on the top of the box You can choose between PDF and Excel data formats You can select one or more reports to export by clicking the check boxes next to the list of reports You can select just Unique Visitors for example or Select all to export all reports However If you are going to download a PDF then you must first view the report in WebCaster Otherwise the download button will
14. embedded in it For more information on selecting themes see Set Up If you are not seeing surveys in the Manage Screen it means you are using a theme that lacks the functionality You will have to change themes to get the survey functionality To Create a Survey When you click on J next to Survey on the Manage Screen the Survey Editor shown below will appear It will be blank as shown when you have not yet created any survey questions To add pages questions and answers and build your survey you need to use the four buttons that appear on the top of each of the four boxes in the Survey Editor as shown here Te BB button ass a page question or answer to your survey The x button deletes a highlighted page question or answer The arrow moves a selected item up in the order E g it moves a question from being 4 to 3 The arrow moves a selected item down in the order Surveys consist of one or more pages of questions All surveys must have at least one page and you can have multiple survey questions on one page To create a page click on the button on the upper right side of the Page List box You will notice that as soon as you create Page 1 the Question List box will come to life Clicking on the in the Question List box will make the rest of the Survey Editor come to life At this point you have Created a page for survey questions Gotten the Survey Editor ready for you to input your f
15. event in the MEEI screen shown below The Manage screen with input fields and file uploads for creating and managing webcasts In this screen you can accomplish the following setup tasks Input Project Name Schedule the event date time and duration Input Presentation Name Input the Registration Login and Lobby Event Description Input Presenter Details Upload the PowerPoint for the Webcast Create Poll Questions Create Survey Questions Upload and Add Downloads Add Twitter Facebook Linkedin and Digg links Upload a Presentation Background Image for the webcast Indicate which tabs are visible Presenter Details tab QA tab Polls tab Survey tab Downloads tab lide Index tab Search tab and the Help tab you must select which tabs are visible for your information to be part of the webcast If you just put in a survey question but you do not select the survey tab the survey tab will not appear Input the Presenter s Name for the Registration and Lobby pages Upload a Presenter Image Upload a Lobby Background Image for the webcast Activate the System Test and FAQ Upload a Login Background image Update Registration Fields Save the webcast Or Save amp Publish Ihe webcast Input Project Name You must give your webcast project a name The Project Name differs from the Presentation name as the Project Name is never seen by the audience I
16. file you want is not yet in the asset management system click appear Select the file you want to upload and click Open A file navigation box will To upload a new lobby background image see 2 3 15 Create Poll Questions In some themes you can include polling questions Polls are short interrogatories typically offering a single choice question with 3 or 4 answer choices Polls can be sent to the audience at any point in the webcast and it is possible to send more than one poll during the event The audience gets real time feedback on poll results For example if the poll asks How many of you are right handed the audience will instantly see how many people answered the poll Right handed IMPORTANT NOTE Polls In order to have poll functionality in our webcast the theme you select must have the poll capability embedded in it For more information on selecting themes see Set Up If you are not seeing polls in the Manage Screen it means you are using a theme that lacks the functionality You will have to change themes to get the survey and poll functionality To Create Polling Questions Click on the button next to Poll Questions on the Manage screen The Poll Editor shown below will appear When you have not yet created any polls the editor will be blank When you click on L the editor refreshes and prompts you to enter your question in the Question box and your multiple choice answers in the An
17. from tho Present Screen Gio IB on th vito Widget see 3 1 2 tor detail on the Video Widget The Invite Presenters box wl appear as shown below Invito Prosentera Send Email To Send Glove Enter the email address of the presenter in the Send Email To box and click Send After you have sent the email the Complete screen shown below will appear Complete Email sent Click Ok to close the Complete screen You can send email invitations to more than one presenter When you have finished sending presenter invitation emails click Close What Happens When the Presenter Receives the Invitation When you send an email invitation to the presenter as described in 2 11 3 or 3 1 2 The Email Presenter Button the presenter receives one of the following email messages er are rns to o prevertation Vietata por webcast To pape Ow productos you wi nd orc e pr Lato Ck to ianen P teat en thc Cart Clek to ach the Liva ltr Con in e new trouser window secure OR Heto Here are the details for the webcast Webcast Date and Time Thu a 45 AM US Pacfic Webcast Lobby Cick lo launch the webcast and view what the audience sees To particbate in the production you wil ned to reference the following link s Remate Presenter Click to conduct your remate presentation for the webcast This ik opens Sotware on your PC that enables you to present your voice and webcam on the webcast Sin
18. or campaign code click on the referrer row in the Campaign tracking Referrals box The list of registrants for that referrer page will appear in the bottom box Change the Time Displayed In the Analytics tab each report will automatically display the time that the event ran However you can modify the time displayed by clicking on the change link in the upper right hand corner of the interface When you click on the change link the window below will appear Fri Aug 13 2010 112 50 AM Wed Oct 28 2015 11 41 14 AM change s January 2015 p s October 2015 j SMTWTFS SMTWTFS Teas i23 4 56 7 8 9 10 4 5 6 7 8 9 10 11 12 13 14 15 16 17 T1 12 13 14 15 16 17 18 19 20 21 22 23 24 TO 18 19 20 21 22 23 24 25 26 27 28 29 30 31 25 26 27 8 29 30 31 0S Eads bad Wo Mo Wo YAM Om we AMO M Choose a date range for your report Came Apply Alter clicking on the change link the user can choose the date time range using the box above Data Available in Analytics_ Ability to export to CSV Total viewers flexible for different time periods Total Unique viewers Graph Viewers by time range Registrants during time period vs total registered during that time period Registered viewers watching during time period vs total No shows Pie chart percent no show out of total registered viewers Average length of visit total Length of visit by viewer and other lobby
19. pages on Twitter Facebook Linkedin and Digg This manual will use Twitter as an example Check the box next to the Twitter label In the field next to the Twitter Link label type in the link to the Twitter page you d like to direct audience members to Repeat the above steps with Facebook Linkedin and Digg if you desire Asa result icons will appear representing the pages above that you ve specified Twitter Facebook Linkedin and or Digg Each icon will be hot linked to the page you input Twitter Widget Code Some of our themes have a Twitter Tab that displays feeds The 2000 Theme does not have this Twitter Widget Code In order to display a feed you must use the code below Theonly two items in the code that you need to modify is to change the subject of the Twitter feed search webcast and the title of the feed title Discussing Webcasts Add this code to the input code located under the Manage Presentation tab of a theme with a twitter feed script src http jwidgets twimg com j2 widget js script script new TWTR Widget version 2 type search search fwebcast interval 6000 title Discussing Webcasts subject width 309 height 380 theme shell background 62748A color fffff tweets background fff color 444444 links 1985b5 features scrollbar false loop true live true hashtags true timestamp true avatars true toptwee
20. screen will appear as shown below Grup name rm Merit I Sides corvo ID Pats conto Lj Drect Control L Roots Preearise gm Unanswered Emails Lj Uncategoizsd Prosar Lj Presenier2 aes Tech Save For Lator E Sonor E araiyion Type the name of the group into the text box under Group Name Use the check boxes on the right to assign permissions to the group members as shown below WebCaster gives you the ability to assign different task permissions to each production group Permissions v Lj Live Editor Control Slides Control Polls Control Director Control E u a E Remote Presenter Lj Q amp A Administrator Al Unanswered Uncategorized Presenter 1 Presenter 2 Delete Tech Save For Later Screener Moderator Lj Analytics ELE EI EI E E E E E El The Permissions and their Definitions Live Editor Control If checked gives you permission to control slides polls which feed is broadcasting the ability to screencast and all Q amp A categories Slides Control Gives a production team member or presenter the ability to push PowerPoint slides Polis Control Gives a production team member or presenter the ability to make visible and hide poll questions This permission even gives the presenter to create a new poll on the fly Director Control Gives a production team member or presenter the ability to choose between the video sources that are being broadcast to the audience Re
21. start the stream Once the stream has started you should see it appear in the Present List of the Live tab of your project To select it click the icon next to its name and it will turn red once active Press the Test Event or Start Event button to begin broadcasting the stream to viewers on the Presentation page Ifyou have live video feeds coming from different computers running FMLE for example if you have presenters in different locations make sure that they are all setup with the same video and audio settings so that itis consistent no matter which feed is being broadcast during the presentation v ap It is strongly recommended that you set up a second FMLE on another computer so that you can send a back up stream to your project By doing this you can immediately switch to the back up stream during your live event in case your primary stream fails such as via a system crash or loss of internet connection In order for this to be possible you will need to be able to split your primary video audio feed to multiple computers running FMLE Follow the same steps outlined above but give this second stream a new name so you can distinguish between it and the primary stream Working with Audio Using Webcaster there are three main ways to get live audio into your webcast so it can be broadcast to your viewers 1 Built in or external webcam or microphone easy setup but offers limited control over audio quality Flash Medi
22. that encodes video and audio for live Flash streaming It is best to use FMLE for encoding your audio as it will give you more options for controlling the quality of the stream The latest version of FMLE can be downloaded here htlp www adobe com products flashmediaserver flas hmediaencoder You should always have a dedicated computer to run FMLE DO NOT run FMLE on the same computer you are using to run your Webcaster event Here are the steps to stream audio to your project using FMLE 1 Make sure your audio device is connected to the computer you are using to run FMLE whether it is via a direct connection USB Firewire or via a capture card For more information about encoding options please refer to the MediaPlatform white paper on encoding http wiki mediaplatform com images c c7 Choosing en coding method pdf 2 Open Flash Media Live Encoder In the Encoding Options tab choose Custom 4 Since this will be an audio only stream uncheck Video and check Audio Select your device from the drop down menu Select Mp3 from the format drop down menu 6 Select an option from the Channels and Sample Rate drop downs Typically Mono and 44100 are good settings 7 Select a Bit Rate setting for the stream For an audio only stream 96kbps is sufficient 8 In the Panel Options drop down menu select Output and check Stream to Flash Media Server 9 To find the FMS URL for your Webcaster project go to the Present
23. that you create for this project The date is also used to track upcoming events To enter the date for your webcast click on the E icon as shown below A calendar box will pop up Select the date you wish to use by clicking on it with your mouse To establish the time of day that your webcast will take place click on the time indicator which looks like this L2 17 next to the date box A pull down menu of times will appear Select the time you want by clicking on it To select the duration of your event click on the duration indicator which looks like this 9 9 the time indicator Select the time you want by clicking on it nextto Schedule 01 03 2014 a 1090AM Duration 30 Minutes LAM Ly NOTE The date and time you choose must be later than the date and time that you are currently in For example you cannot schedule an event for March 4 if it is already March 5 Input Presentation Name You must give your webcast presentation a name That name will appear in the player seen by the viewers And the name will be how the project is filed in the My Projects section of WebCaster To input the presentation name put your cursor in the box next to the word Presentation Name in the interface as shown below You do not have to click until you are finished with all the inputs on the screen However you can save your work and return to the project later If you rollover the name of the manageable property yo
24. the J button Other Ways to Invite Your Audience WebCaster enables you to invite your audience in virtually any way that you can imagine In addition to WebCaster s built in tools you can invite your audience using a personal email a Website a banner ad a bulk email service or a pay per click advertisement Your unique webcast URL automatically generated by WebCaster is your key to inviting audiences through third party processes To find your webcast URL Go to Email Invitations under the Manage tab Look at the text that has been automatically generated in the email invitation message box shown below The message contains your event s unique URL The invitation email message box in the Email Screen automatically contains your webcast s unique registration URL You can copy and paste this URL into many different communication vehicles such as your own emails banner ads and so forth The URL will ink your potential audience members to the registration page and lobby for your event Share Your Presentation Click Presentation Links A screen will appear showing you the URL to the presentation and the embed code as show below Share Your Presentation x Click here to launch the presentation The direct URL to this Presentation hittp mp120549 cdn mediaplatform com 120549 4000 5001 10420 10869 Lobby defaultht To embed this presentation copy and paste the folowing script into your web pag
25. the Production Team To invite your presenter s you need to create an Email Group for him her them and assign them the Remote Presenter privilege Invite Production Team Members to a Webcast Once you ve created an Email Group you can then send the group an email with the pertinent links by going to the Email Production Team tab With Email Groups created it is now possible to send production team members and presenters invitations to produce part of the webcast To invite Email Groups to participate in producing a webcast Select the group or groups you want to invite by checking off the Check box next to the group name If you need to create a new group see 2 11 1 The email text is pre populated but you can modify it However do not change the automatically generated URLs Although the email defaults to the HTML version you can use the preview and edit the email in the WYSIWYG text editor When you are ready to send your email click the Sen ich Text Editor Preview button to button Invite a Presenter to a Webcast In WebCaster a presenter is considered part of the Production Team is an identical process to inviting the production team To invite your presenter s you need to first create an Email Group for him her them and assign them the Remote Presenter privilege in the New Email Group screen To learn how to create an Email Group See 2 11 1 Inviting a presenter to presen
26. the L button located next to Presenter Image The Selecting Presenter Image screen shown below will appear This screen shows you image files that are available to you in your asset management system If there are many images you can search for the one you want using the search box at the top of the screen Ifthe image you want is not yet in the asset management system click The file navigation box shown below will appear Select the file you want to upload and click Open Clicking Open on your selected file will do two things 1 It will select that file as your presenter image and 2 It will upload that file to your asset management for later use in other projects or other purposes Upload the PowerPoint for the Webcast Uploading your PowerPoint is a process similar to uploading the presenter s image See Upload Select the Presenter s Image When you upload a PPT as part of the event provisioning process the system knows what size the PPT should be what the theme expects and the PPT gets converted to that exact size However when you bring in the PPT via the Asset Manager from clicking My Assets the system does not know what size the PPT should be converted to as it is not tied to a template and it gets converted to default dimensions Sometimes this results in the font not looking the best Thus best practice is to upload the PPT as part of the event provisioning process as explained here Clicking on the
27. them to Starting a Test Select a Video Audio source See 3 2 p Click the Lz button on the left side of the Present Screen The Start Event button will disappear as an End Test button will appear in its place The status up top will say Testing in red letters When you open the audience facing player you will see your webcast in test mode as shown in the image below How to access the Test Event Links You can access the preview links on the Overview tab in the One Time Preview Links area These links allow you to view the page and are valid for only one viewing Ifyou need to send one out you can right click and select copy Project Link The links expire after 48 hours and they are valid for one viewing in other words each time you click the One Time Preview Link you get a unique URL What to test for Itis important to make sure that all the presenters can access the Remote Presenter window and that they can successfully push slides Itis important to make sure that all the elements of the webcast work like slides polls etc and that the production team members all know their roles Be sure to have someone test the volume on the player On the Presentation page for video themes there is an Automatic Control bar on the Flash Player Just hover the mouse over the flash player and the automatic control bar will appear This gives you the ability to adjust the volume and make the Video full scre
28. to choose between the Remote Presenter s screencast and their broadcast the live video audio feed If the Remote Presenter s screencast is live it will say Screencasting in green letters If the Remote Presenter s broadcast is live it will say Broadcasting in green letters see image below Click the Stop Sharing icon MEHER or the Stop Screencasting button to stop sharing your screen Start Event There is only one difference between rehearsing and performing a webcast When you are rehearsing or testing your webcast your audience is not able to see what you are doing Once you click Start Event on the Present Screen however you are webcasting live to your audience To avoid duplication this section will refer back to detailed explanations of the Present Screen in the previous section Live Editor Control Login The Producer running the event should log into the Present tab in WebCaster Connect the Stream If you are using a standalone encoder you can connect at this point See 3 2 for more information Or if his is an Audio Only event using a Presenter s conference you can connect to the conference with the Call Presenter button See Live Feed The Call Presenter Button or Connect to a Phone Conference Presenters and Other Production Team Members Login Presenters and Other Production team members should also log in to the Present tab at his point The Presenters and Other Production team membe
29. to track where registrants came from an email invite a webpage a banner on a webpage etc To set up your links for campaign tracking see Campaign Tracking Invite Production Team Members WebCaster gives you the ability to invite the members of your production team as well as presenters to perform their role in a webcast This is the place to send links to presenters who will be broadcasting remote cameras screencasting See 3 3 Screencast pushing slides and moderating Q amp A Also this is where you can send the links to Analytics Select the Email Production Team tab To invite or manage your team members and presenters you must first assign them to an Email Group To see how to create an Email Group go to 2 11 1 Create an Email An Email Group can have as few as just one member oe c e e e 11 c I The Manage Your Production Team screen which enables you t participate in a webcast ite team members and presenters to Create an Email Group Before you can invite a production team member or presenter to a webcast you must first create an Email Group and add the team member or presenter to that group After you have created the Email Group and added the name of the team member or presenter you can send them the invitation to be involved in the webcast To create an Email Group Click on the Create Group button on the Manage Your Production Team screen The New Email Group
30. which it was presented Therefore if you switched between different presenters and recorded clips WebCaster will record all of those switches for later use in archiving DO NOT START YOUR EVENT UNTIL YOU ARE READY YOU CAN ONLY START AND STOP YOUR EVENT ONE TIME Live Event Actions The actions you can take during a live webcast are identical to those you perform during rehearsal Here is a list of links to in depth descriptions The Present Screen Overviewit The Video Widget Switch between Video Sources Push PowerPoint Slides Serve a Survey using the Template Control Receive and Answer View Questions To end your event click on the EE ution onthe tet side of the Present Screen The End Event confirmation box will appear Click Yes to end the event Click No to keep the event going NOTE Once you end the event you cannot restart it End Event Are you sure you want to end the event Ye e After you click Yes on the End Event box the Event Ended acknowledgement shown below will appear To proceed to post event activities click OK Event Endod The event has ended The Present Screen Overview You rehearse a webcast in WebCaster using the Present screen the same interface you will use to stream your event when it s really being performed The figure below shows an annotated view of the Present Screen The Present screen is very detailed It s worth a moment to review its functionality W
31. will pop up Type your answer in the answer field and click on the Respond to Submitter button if you just want your response viewable to that particular audience member OR click on the Respond to Everyone button if you want your response to be viewable to everyone The response will go in the Audience member s QA area If you d like to retract your response simply go back to the Response Editor by clicking on the Respond to Viewer 2 button next to the question again You can then select Retract To search viewer s questions WebCaster also gives you the ability to search viewer questions Simply choose one of the categories shown in the drop down and enter your query into the search field Time Question Email Audience Poll Widget Your survey and polls are interactive elements of your webcast that you control in WebCaster s Present screen When you test or perform your live webcast you will see the following Audience Poll widget in your Present screen If you do not see it then that means your theme lacks a poll function The widget will display the polls you have created previously You can also create a poll on the fly right in the middle of a live webcast See Add Poll Button How many wabcacts doos your organization hold each quarter Show and Hide Buttons You can control whether your audience sees the polls or not At the top of the widget are two buttons that control the
32. Background Image screen will appear This screen shows you image files that are available to you in your asset management system Ifthere are many images you can search for the one you want using the search box at the top of the screen When you find the image you want click on its name to highlight it It will turn blue and then click the b ution If the image you want is not yet in the asset management system click The file navigation box will appear Select the file you want to upload and click Open Clicking Open on your selected file will do two things 1 It will select that file as your background image and 2 It will upload that file to your asset management for later use in other projects or other purposes To find out the size of the background image that you need to upload hover over the Presentation Background Image label on the Manage tab Presentation tab Background images should be GIF s JPG s or PNG s Add the System Test and FAQ Links WebCaster allows you to add to presentations a FAQ page and a System Test link The FAQ page includes information on system requirements troubleshooting and best practices for Webcaster The System Test link when clicked tests the computer you re on to see if it can run the pertinent webcast To include the system test and FAQ links to your webcasts Check the box that s next to the label that says System Test and FAQ link As a result there the
33. E ES UN meon 1 You can follow the steps above to connect to the same phone conference again as a back up In case your first connection gets dropped you can then switch immediately to your back up connection For clarity you should rename the back up source something different so you can distinguish between it and the primary connection to the phone conference We strongly recommend you have a back up connection in place Working with Pre Recorded Videos WebCaster gives you the ability to play back pre recorded video clips during a live event These videos can be used in combination with the typical live sources that are used in a live webcast such as a webcam and a phone conference Preparing a Pre recorded Video Clip When editing a pre recorded video you should always add a tail to the video of at least 10 seconds This could be a freeze frame graphic or black The purpose of doing this is so that there is never an interruption in the stream that is being broadcast to viewers For example if you didn t add a tail to the pre recorded video and you let it play back completely during a live event there would be a few seconds of dead time in the stream as you switch to another source to broadcast For the viewer it appears as if the stream has stopped counter stops moving and then it would jump ahead in time once another source is being broadcast In order to avoid this from happening you should add a tail to the pre recorded vid
34. Flash Media Live Encoder FMLE is a free software program that encodes video and audio for live Flash streaming It is best to use FMLE for encoding your video as it will give you more options for controlling the quality of the stream The latest version of FMLE can be downloaded here http www adobe com products flashmediaserver fias hmediaencoder You should always have a dedicated computer to run FMLE DO NOT run FMLE on the same computer you are using to run your Webcaster event Here are the steps to stream video to your project using FMLE 1 Make sure your video device is connected to the computer you are using to run FMLE whether it is via a direct connection USB Firewire or via a capture card For more information about encoding options please refer to the MediaPlatform white paper on encoding htto wiki mediaplatform com images e c7 Choosing_en coding method pdf 2 Open Flash Media Live Encoder pa BSeenee m In the Encoding Options tab choose Custom Check the box for Video and select your video capture device from the drop down menu Select VP6 or H 264 from the Format drop down menu If you are doing an iOS event you must select H 264 Select the appropriate frame rate and input size for your video source Check the box to Maintain Aspect Ratio do not check if you plan to Crop the video Set the video Bit Rate as desired 350 500kbps is typically sufficient for standard definition video C
35. MediaPlatform WebCaster Manual gum e WebCaster User Manual mediaplatform MediaPlatform Inc 8383 Wilshire Boulevard Suite 750 Beverly Hills CA 90211 810 909 8410 www mediaplattorm com info mediaplatform com support mediaplatform com mediaplatform MediaPlatform Inc 8383 Wilshire Boulevard Suite 750 Beverly Hills CA 90211 810 909 8410 www mediaplatform com info mediaplatform com support mediaplatform com Contents Contents Introduction Who s Who in the Webcasting Process The Client The IT Department The Production Team The Five Stages of a Webcast Production WebCaster A Brief Overview 1 Plan 2 Set Up 2 1 Create a New Event 2 2 Open an existing event Input Event Information Upload PowerPoint logos and presenter images 2 3 1 Input Project Name 2 8 2 Save vs Save amp Publish 2 8 3 Schedule the event date time and duration 2 3 4 Input Presentation Name 2 3 5 Input the Event Description 2 3 6 Input the Presenter s Name and Bio 2 3 7 How WebCaster Stores Files and Media Assets 2 3 8 Upload Select the Presenter s Image 2 3 9 Upload the PowerPoint for the WebCast 2 3 10 Upload Items for Download 2 3 11 Upload the logo for the Webcast Lobby and Login Page 2 3 12 Create Poll Questions 2 3 13 Create a Survey 2 3 14 Add Twitter Facebook Linkedin and Digg Links 2 3 15 Upload Select Login and Presentation Background Images 2 3 16 Add the System Test and FAQ Lin
36. Select the tabs Be sure to select you d like to the tabs you d include like the participants to see in the archive and deselect the tabs you d like to leave out Fixes You can edit the video cutting unwanted footage Save amp After you make Publish all the necessary changes be sure to Save amp Publish the link Make Public Be sure to make the event public when the archive is ready Post event notifications Storage and URL Access Controls Item Send emails to attendees as per plan follow up actions for those who watched Sorry we missed you here is the archive messages for those who couldn t watch Assign a specific storage location for the archive edition and circulate the archive URL to required stakeholders Determine access restrictions and implement access controls for archived version on WebCaster Production Stage 4 Best Practices Description lss ues involved Post Event Itcan be very Wrap Up useful to have everyone involved in the production meet to review what went right and what didn t to make a better webcast next time Production Stage 5 Report WebCaster also provides valuable information about the webcast including who attended where they came from how long they watched and so forth After your event you can also run reports on how it went and share them with key stakeholders Production Stage 5 Plan Checklist Item De
37. a Live Encoder or other encoding solution requires a dedicated computer for encoding but offers the most control over quality 3 Connect a Phone Conference easy setup but requires you to have a phone conference line You can use any of these methods in combination with each other if you have multiple live audio sources for your event just keep in mind only once source can be broadcast at a time to viewers With all of these methods we recommend that you thoroughly test before your live event This is especially true when connecting to remote presenters Give yourself at least a week prior to the live event to test so you can make corrections as needed Using a Built in or External Webcam or Microphone This method takes audio directly from your webcam or microphone connected to your computer When you first go to the Present tab of the project you are running you will be prompted to Allow or Deny Camera and Microphone Access Adobe Flash Player Settings Camera and Micophone Access webcaster mediaplatiorm com is requesting access to your camera and microphone If you click Allow you may be recorded El 6 xe Jie oy If you plan on using a webcam or microphone connected to your computer as your live audio you will need to select Allow Once you select Allow your device will appear under the Presenter List in the Live tab If you have multiple devices connected to your computer it may be possible that the devic
38. a Screencast See Screencast Upload Items for Download Items can be added to the audience presentation page so users can download them during the webcast Clicking on the Edit button J Jocated next to the Downloads label on the Manage screen will enable you to either select an existing asset from the asset management system or upload a new file to that system The Downloadable Asset List Editor shown below will appear Downloadabie Asset List Editor Asset CN rom LS om x JL em Downloadable Asset List Editor screen The screen will show you 2 blank columns Asset and Label This is where your assets will be added To add an asset Ifthe asset is located in the asset management system already then click on the Add button L and select the asset you d like to add If there are many files you can search for the one you want using the search box at the top of the screen Ifthe fle you want is not yet in the asset management system click L A fle navigation box wil appear Select the file you want to upload and click Open Clicking Open on your selected file will do two things 1 It will select that file as your asset and 2 It will upload that file to your asset management for later use in other projects When you find the file you want click on its name to highlight it It will turn blue as shown and then click the Select button The name that appears under the Label
39. ame as for the live event Be sure to notify all registrants that the archive is ready See 2 10 1 Create an Auto Notification Report Report WebCaster captures data about your webcast that you can review use and analyze Webcaster s Analytics have been optimized resulting in much better performance for events with large data sets when you have more than a thousand viewers Data about your webcast can be found in the BEI tab of the WebCaster interface Additional Data Available During live event attendees widget in present tab Total number of viewers Who is watching with ability to filter Webcast with certificates List of all folks who passed Individual viewers can print download or email the downloaded PDF Analytics Overview Screen When you select the tab of the WebCaster interface the Analytics overview screen shown below will appear This screen gives you a snapshot of data about your webcast including The number of people who registered for the webcast The number of registrants who watched it and the number that didn t The average length of the visit to the webcast duration of viewing All of the analytics data can be exported in the PDF and Excel data formats To see how to export webcast data go 10 5 12 Analytics tab Overview screen In the Presentation Summary box you ll notice 2 columns Date Range and All Time Date Range reflects the numbers correspon
40. ant to first make sure to register at least one user via the Registration page BEFORE doing a bulk import Failure to do this will result in a partial import of the registration information only the First Name Last Name and Email address Once you ve registered a user via the Registration page go to the Registrants tab of the project and click Ex the Export button L 99 J to export the current registrant s to a csv file You may need to add a csv to the file name when it saves to make sure it saves the file correctly Open the c sv file add the additional users that you would like to add as registrants and then save the csv file The reason for doing it this way is so you use the correct column headers for each of the registration fields The latter is required or else the file will not work when you try to import it Since the csv file was exported from your project you know that the column headers are correct Import on Import the new csv list of registrants to your project via the Import button on the Registrants page Ifyou have any registration notifications See 2 10 set up for the project at the time of import all the people imported will be sent this notification at the time of import Create a New Event The EEE tab will show you what your viewers will see when they visit the URL for your webcast before it has begun The EAE tab will show you what your viewers will see when they r
41. ant to move by click on the IB carout Click on the 7 button and the slide will move to the place where you put the MI slider Remove and Add a slide from the synchronization timeline To remove a slide from the timeline select it in the Slide list as shown below and click D LZ LI By clicking on the Add button which will cause the Add Marker to box to appear as shown below you can add a slide from the uploaded PowerPoint to the presentation Select the place in the timeline where you want the slide to go by moving the slider Simply select the slide you d like to add by clicking on the preview icon at the top of the Add Marker to box You can also further adjust the additional slide timing by entering a value in the Time field note that the time must be entered in seconds Replace the Video in the Synchronization Tool You can replace the video in your archive or on demand webcast even after you ve started working on your project To Replace the video click on the button The asset list will appear Click on the video you want to use and click select Adjust the Data Record in Archive or On Demand Webcast You can adjust the Archive s data record and choose which labs to include in the interface by going to the Presentation tab This looks similar to the manage screen that you used to set up your event Click on the Save button to save any changes that you d like to make Save Your Archive or On
42. at Will questions be allowed doing the event Who will handle them More than one person can be delegated Q amp A admin rights with WebCaster Will the legal department need to review the questions Live or Will this event pre recorded be live pre recorded or a combination Fora pre recorded event who approves the recorded content for publication Audio or video Isthis going to be an event with video or just audio If you follow the planning checklist you will find that most of the unknowns in your production will get thought through before they become problematic What follows is a list of suggested practices to help you make the most of your production planning process Item Master Plan document Contact List Online collaboration site for project management Deliverables List Review and Approval Loops Regular Planning and Status Meetings Production Stage 2_ Set Up Production Stage 1 Best Practices Description Issues involved The format is up to you but the idea is the same keep all the important facts of your plan in one document with one person assigned to own the document As part the plan document or a separate piece there should be one place to find how to reach everyone involved by cell phone email IM etc It can be very helpful to have a dedicated online collaboration site where the production team can share important documents schedules and so forth E
43. ation screen as it appears after you have created your first notification Below is an image of the Auto Notifications box with all of the Auto Notifications set up Registration Confirmation Thank You Missed Event and Scheduled The WebCaster Email Screen WebCaster s Email Screen shown below gives you the ability to do four functions Invite audience members using an HTML email Invite audience members using a Text email Invite production team members to participate in the webcast Setup auto notification emails such as reminders follow ups and sorry we missed you Email Screen Rehearse and Run Rehearse and Run It always pays to rehearse a live webcast before you do it for real Even if you re just running through it and making sure that everyone is connected in the hour before the go live time it s a highly recommended practice WebCaster enables you to rehearse your event in several ways You can simulate the event and make sure that your presenters can be seen and heard and that your production team is able to do their assigned tasks This section tells you how to run an event whether you are in rehearsal or performance mode Test Event You can test your event before you go live It s a highly recommended practice Testing lets you make sure that your video stream PowerPoint slides and all your other project elements are appearing in the player intended for the audience and looking the way you want
44. audience members into the box You can paste a list of email addresses if they are separated by commas Notice that the Date you had previously indicated in the Setup See 2 3 3 is mentioned in the body of the Invite There is a long URL at the bottom of the message box which is the invite URL of the webcast The invite URL is the link to the page where your audience will register for the webcast You can cut and paste this URL into other emails or web pages in order to link your potential audience to the registration page lobby for the webcast You should not change this URL It is automatically generated for your event It is unique and will not work if you modify it This URL will only appear once your event has been published If you have not published your event you will not have a URL Ifyou made changes but want to go back to the original email click on restore defaults To view what your email looks like click on rich text editor preview To send an HTML invitation email Enter the name s of your audience members into the box You can paste a list of email addresses if they are separated by commas Right now you cannot customize the From field in the HTML invites You can however customize the From field in the auto notifications See 2 10 Customize your message as you want not necessary but the default invitation is fairly basic Click the Send button Campaign Tracking It is also possible
45. ay 5 4 Unique Viewers 5 5 Campaign Tracking 5 6 Length of Visit 5 7 Viewer Interaction 5 8 Polls 5 9 Questions 5 10 Surveys 5 11 Registration 5 12 Export Reports from Analytics Appendix Production Best Practices Gi can we line this up with same steps Production Stage 1 Plan Production Stage 2 Set Up Production Stage 3 Rehearse and Run Production Stage 4 Complete Production Stage 5 Report Sample Event Script Introduction This manual is designed to help you use WebCaster It gives you the essential instructions you need to put on a simple live webcast This manual will show you how to put on a live webcast with one or more presenters and a PowerPoint deck MediaPlatform 5 4 Release Highlights Brand New Look and Feel A lighter more streamlined user interface with simplified workflows More powerful and flexible Q amp A Management The Q amp A Management system has been rebuilt from the ground up and was designed to be customizable Some highlights include Creation of custom categories Drag and Drop questions into categories Custom columns including registration fields Control Font size Faster load times Presenter Chat The ability to send private messages as well as messages to Everyone connected either as a Producer or a Remote Presenter Optional visual indicators of incoming messages Introducing Presenter Alerts An alert messaging system for that al
46. bcast production involves five basic steps as shown in Figure 1 This manual will follow this process flow 1 Plan Before anything is done the client producer and production team must come together to develop a plan for what is going to happen and who is responsible for what 2 Set up This stage involves getting the event set up in WebCaster establishing the invitation and registration process for the event in WebCaster assembling presentation materials and assigning production team roles Specifically Set Up involves a Create a new event or open an existing one Input event information Upload PowerPoint deck logos presenter image Publish the webcast Add audience members Invite audience members Invite production team members e 9R0c9 h Invite presenters 3 Rehearse Once the event has been set up it is necessary to run through the event and make sure that everyone involved knows what they are supposed to be doing and how the presentation is meant to flow 4 Perform This is the actual event where the video and presentation stream to the live audience or where the presentation is recorded for later on demand play 5 Complete After the event has been performed it s time to archive it for later viewing say thank you to people who viewed it and generate reports on how the event went WebCaster A Brief Overview This section is meant to provide you with a high level overview of the software and s
47. before or switched to another source during playback Once the prerecorded video ends you will have approximately 10 seconds or longer depending on the length of your video tail to select another source for broadcast The next source you select may be a live one in the Live tab or another prerecorded video Itmay take a second or two for the icon of the new source you have selected to turn red indicating that it is being broadcast To switch between sources Click on the icon next to the name of the source you want to broadcast You can select a feed under the Live tab or the On Demand tab The feed that is highlighted in red and playing under the Live Feed tab is the feed that is being broadcast out to the audience It is also possible to have no live feed and use the prerecorded video s as your only source during a live webcast Just be sure to have the prerecorded file playing before you start press the Start Event button See 3 1 10 and 3 5 for the start button and starting your events Add Video Button You can add a video to your On Demand Library the list of pre recorded clips you can play in your webcast right from the On Demand tab of the Video widget in the Present Screen Any Video that you want to broadcast during a live event must be uploaded via the Present tab Videos uploaded via the asset manager are NOT available for playback during the live event It you need to add a video to your prese
48. cerely There are two link options in each of the email messages to the presenter Webcast Lobby this is the link to view the webcast as an audience member Live Editor Control or Remote Presenter clicking this will trigger the presenter s webcam to start and initiate the software that captures the presenter s video and sound RECOMMENDATION Let your presenter know what to do when this email arrives Not everyone will understand that they are supposed to open the Live Editor Control or the Remote Presenter links When the presenter clicks Live Editor Control or Remote Presenter in the email invitation the Media Platform Live Editor will pop up and the presenter will be asked to type their name On the page that loads you will be presented with Adobe Flash Player Settings dialogue box questing acoes 1e your camera end tmisorhone you dx alen you may The Remote Presenter should click on Allow in order to activate their local camera Ifthe Remote Presenter clicks on Deny they can always activate their local camera by Right clicking on the preview video of the Live Editor window Then select Settings from the menu that appears When the Adobe Flash Player Settings box reappears select Allow You can then close out of the dialogue box The Live Editor Window that appears will give the Remote Presenter the ability to broadcast his or her video source and use the edito
49. change must be made to your deployment environment in order for iOS streaming to work Once your account has been configured for iOS streaming you should use a project that has been created with iOS specific pages themes that specifically list iOS It is true that an iOS device could view the normal Presentation page and watch the live video but the other limitations with iOS streaming justify having a unique page for iOS devices The primary limitation for iOS streaming currently is that events are not injected into the iOS stream meaning such things as slides changes poll changes and template control changes are not seen by viewers on an iOS device Because of this if a viewer on an iOS device went to the normal Presentation page to view the webcast he would be able to view the live video but the slides would never change automatically To compensate for this a version of the normal Presentation page must be made that is specific for iOS devices or multiple versions if wanting different pages for iPhone and iPad giving users the ability to manually advance slides and or poll questions Additionally for iPhone users once the viewer clicks the Play button to start the live stream on the device it will open in the Quicktime video player rather than play within the browser this is a limitation of the iPhone which prevents live streams from playing within the browser Once the iOS Presentation pages have been configured in the project
50. chronize tab You can add more markers by repeating the above steps To change the timings of a slide see 4 2 2 To change the order of a slide with the Mark button See 4 2 3 Remember to use the Save button and save your actions before leaving the Synchronize tab The Presentation Tab You can also go back to the Presentation tab under the Manage tab to modify any layout information that you performed for the Set Up See 2 12 Remember to use the Save button and save your actions before leaving the Presentation tab Save and Save amp Publish If you d like to modify the information on the Synchronize or Presentation tabs at a later time then click on the Save button to save what you ve done to this point If you are finished inputting information on the Synchronize or the Presentation tabs then you can click on the Save amp Publish button on either of the tabs This will actually be the second time that you ve pressed the Save amp Publish button as you first pressed it during the creation of the project Remember for On Demand projects you ll actually be pressing the Save amp Publish button twice once during the creation of the project See 2 12 and once after you ve synchronized your slides See this section Screencast Screencasting is a complete software solution using Java You can share your full screen with the audience or select an open application to share for example your PowerP
51. code needs to be added to the Lobby page so that it will detect what type of device the viewer is using and direct them to the appropriate Presentation page once the event goes live You can use one of the standard themes in Webcaster that are already configured with iOS pages Any theme that is configured for iOS will include IOS in its name Encoding In order for your project to generate a stream for iOS devices your audio video feed must come from an encoder such as Flash Media Live Encoder If you would like to do any switching during your event it must take place prior to encoding for example using a dedicated video switcher You cannot currently use WebCaster s built in functionality to switch between sources during a live event with an iOS stream doing so will stop the stream to iOS devices Here are the settings that must be used in Flash Media Live Encoder to generate an iOS stream in addition to the default Flash stream that is always created Video Format H 264 set to Baseline Level 3 0 for iOS compatibility Set to 4 second Keytrame frequency Audio Format AAC or HE AAC FMS URL get from the Settings button in the Present tab of your Webcaster projectStream Name Enter a unique name for this stream Note that Flash Media Live Encoder FMLE does not have AAC as an option for audio encoding on Windows computers It is a default option on Mac computers You can purchase a plug in to make AAC available in FMLE for Windows
52. d a copy of the stream during the live event This recording is saved to a Flash file I4v This 14v file can be played back on any Flash enabled device As always it is still recommended that you create a local copy of the stream on your encoding machine You may notice that this f4v recording does not contain video for the first few seconds of the recording this is normal behavior Therefore when you are building the archive for a project that had a live iOS stream you will likely not see any video frame when it loads on the Synchronize page because the first few seconds have no image However once you press the Play button of the video player on the Synchronize tab you should see the video appear after a few seconds WebCaster automatically creates an archive for iOS Additionally all F4Vs that get brought into WebCaster via the Asset Manager automatically get transcoded to HLS for use in iOS Use the Synchronization Tool WebCaster s synchronization tool which is used for both archiving of live events and the creation of new on demand events is essentially a simplified video editing tool like Premiere or iMovie The synchronization tool enables you to synchronize a sequence of PowerPoint slides with a piece of video This video may or may not be the one you recorded during your live webcast You have the ability to select the live recording or a totally different piece of video for your archive If you want you can re record your pres
53. deos that you have previously uploaded To select a video for your archive click on its name and then click Select The Archive Select Video screen allowing the user to choose a different video from the live webcast version for archiving purposes After you select your video you will be returned to the Choose Video screen Click Create Archive to proceed to the synchronization tool shown below oom Teine ce insta of we Foitonol side The Archive Tool with details explained NOTE The Lobby page URL is the same for the archive and the original live event After the event the archive page is what is linked to the Lobby page Delete and Undeploy Projects To remove a project you can either Undeploy it or Delete it To undeploy but still keep the project Go into my projects Highlight project and click the Undeploy button at the bottom You will still have the project and thus GB storage but nobody will be able to view unless you redeploy it This avoids any monthly access fee but you will have storage costs To delete a project Go into my projects Highlight project and click the Delete button at the bottom Itwill be gone and we will not be able to retrieve You will no longer have any GB in storage associated with this project Thus there will be no more costs Fora fee our professional services group could export to CD to keep a record iOS Archive WebCaster will recor
54. dience The Remote Presenter will also see the word LIVE in the upper right hand corner of the Live Editor window If the remote presenter would like to stop broadcasting their feed then they should click on the Stop Broadcasting button It is important during a live event that someone s video feed or a video on demand is broadcasting live to the audience s presentation page AT ALL TIMES during an event If no source is being broadcast to viewers during a live event there is a potential that the live stream and archive recording could be corrupted On Demand Tab WebCaster lets you play pre recorded video clips during your webcast When you play an on demand clip it will replace whatever live feed or local device you are running in the video widget On Demand On Demand Library tim easton m4 amp tp ivt mp demos sorenson __ me word fadeupz veot Playing back prerecorded videos during a live event Select the prerecorded video from the list of videos in the On demand tab Once it is being broadcast the icon next to its name will turn red IMPORTANT Please note that there are no controls to pause or stop a prerecorded video once it begins playback If you would like to stop a prerecorded video from playing you will need to select another source for broadcast Anytime you select a prerecorded video for playback it will always begin playing from the beginning regardless of whether you played it
55. ding to the date range indicated at top of the screen to the left of the Export button All Time reflects the numbers corresponding to the time you created the project to the current time If you click on the change link in the upper right hand corner then you can change the number of days the graph will show Campaign Tracking Clicking on the Campaign Tracking in the menu on the left will show you the screen below The campaign tracking report shows where registrants came from an email invite a webpage a banner on a webpage etc and the conversion percentage for those registrants In other words how many of the people that registered with that campaign code actually came back and viewed the webcast The campaign codes used for this report are flexible and are determined by whomever distributes the links to the webcast Here is how a link with a campaign code should look URL to webcast lobby page gt ref xxx The xxx above can be anything Examples mywebcast html ref nytimes This is the code to track who came from the nytimes mywebeast html ref marketingCampaignt This is the code to track who came from marketingCampaign1 e mywebcast htmi ref emailDistribution This is the code to track who came from the emailDistribution e mywebcast html rel googleAdi This the code to track who came from the googleAd1 Campaign Tracking in Analytics To see the registrants for each respective referrer
56. drop down menu as shown below you will serve the survey to your audience Default Details QA Poll Iz Editor Chat Box The Editor Chat window is where you can communicate with other members of your production team and Presenters NO audience members can see the chat Just type your message to the left of the Send button at the bottom of the Editor Chat window and then click on the Send button Your message will show up in the Editor Chat window and will be relayed to everyone logged in to the Present tab and Live Editor Control Again audience members cannot see this message You can continue to look at the Editor Chat window for any messages that other team members or Presenters might send You can send alerts to presenters and production team members by making a selection in the Sent To drop down Alerts can be cleared by pressing the button Webcast Status Attendees Event ID The top left side of the Present Screen contains three indicators that let you know the status of your webcast Atthe top there is the Webcast Status indicator When you are not actually webcasting the Webcast Status indicator will display OFF AIR as shown in the image below When you start a Test Event the indicator will display TESTING When you start the event the indicator will change to LIVE The indicators will also tell you how many people are attending your webcast and your Event ID Webcast status i
57. e lt iframe width 960 height 600 src http mp120549 cdn mediaplatform com 120549 4000 5001 10420 10860 Lobby det aulthtm frameborder 0 allowfullscreen gt lt iframe gt A different way to get the URL from the WebCaster interface Go to the name of the project in the upper right corner of WebCaster Right click the link and select Copy Project Link Publish the Webcast In order to move forward in the production process after inputting the information about the webcast and the media assets that it will use you need to publish the webcast Publishing your webcast involves WebCaster placing your webcast including its registration page lobby onto a Content Distribution Network CDN Once you have published the webcast to the CDN it has a unique dedicated URL that will be referenced in numerous emails and other processes that are required for producing a webcast For this reason you need to publish your webcast before you can invite audience members presenters or production team members If it s not published there will be no place for anyone to go to register To publish your webcast click on the Save amp Publish button which is at the bottom of the Manage screen You have the option of saving your webcast without publishing it Therefore you can return to the webcast later add or modify the information and assets as many times as you like before you publish the webcast You can still change event detai
58. e Recorded Videos 824 108 3 8 Screencast 3 3 1 What happens when you Screencast 3 8 2 How to give a Remote Presenter Screencasting capability also see 2 11 3 8 3 When the Remote Presenter receives the Email also see 3 8 1 3 4 Test Event 3 4 1 Starting a Test 3 4 2 How to access the Test Event Links 3 4 3 What to test for 3 5 Start Event 3 5 1 Live Editor Control Login 3 5 2 Connect the Stream 3 5 3 Presenters and Other Production Team Members Login 3 54 Start the Live Webcast 3 5 5 Live Event Actions 3 5 6 End a Live Webcast 3 6 On Demand Webcast 3 6 1 The Synchronize Tab 3 6 2 The Presentation Tab 3 6 3 Save and Save amp Publish 4 Complete 4 1 Archive Your Webcast 4 2 Use the Synchronization Tool 4 2 1 Navigate the Synchronization Tool 4 2 2 Change the Timing of a slide 4 2 3 Change the order of a slide with the Mark button 4 2 4 Remove and Add a slide from the synchronization timeline 4 2 5 Replace the Video in the Synchronization Tool 4 2 6 Adjust the Data Record in Archive or On Demand Webcast 4 2 7 Save Your Archive or On Demand Webcast 4 2 8 Open an Archive or On Demand Webcast 4 2 9 Publish Your Archive or On Demand Webcast 4 2 10 Make Your Archive or On Demand Webcast Public 4 8 iOS Archive 4 4 Delete and Undeploy Projects 5 Report 5 1 Analytics Overview Screen 5 2 Change the Time Displayed 5 3 Map Overl
59. e audience theme you want for your event On the Manage tab Presentation tab input project name On the Manage tab Presentation tab schedule the event On the Manage tab Presentation tab input the presentation name On the Manage tab Presentation tab input the event description On the Manage tab Presentation tab input the Presenter Name and Bio On the Manage tab Presentation tab upload the PowerPoint presentation It you are doing polls on the Manage tab Presentation tab input the poll questions and answers Surveys Downloads Twitter Facebook Linkedin and Digg Background Images Logo Tab Selection It you are doing a Survey on the Manage tab Presentation tab input the survey questions and answers Upload the downloadable material to your project via the Manage tab Presentation tab Assign the Twitter Facebook Linkedin and Digg links Upload any new background images tor the Registration Lobby and Presentation pages replacing the default background images via the Manage tab Presentation tab Upload the logo to your webcast lobby and registration page via the Manage tab Presentation tab Select which tabs Presenter Details QA Polis Survey Downloads and Help you d like to be made available via the Manage tab Presentation tab The Presenter image System Test and FAQ Registratio
60. e video b PowerPoint Webcast ator chet Overview of the Present screen The Present screen is like the control room of a TV station It gives you the producer complete control over your webcast If you have assigned specific production roles to different team members they will only have functional access to their specific area e g control of slides To learn how to assign production roles see 2 11 1 Invite Production Team Members _Create_an_Email The Present Screen is widget based meaning you can resize move and remove the various panels you see in the figure above Here s some of the things you can do in the Present screen Control which PowerPoint slide is being shown to the audience Control which presenter or screen is being broadcast if there is more than one presenter Control which feature the audience is seeing for example poll survey etc Play pre recorded video clips Send emails to presenters to connect them to their presentation interface Connect to a phone conference Obtain the Flash Media Server FMS URL for streaming from an encoder such as the Flash Media Live Encoder FMLE Test the event Run the event Moderate question and answer Create and publish system status updates Manage polls and surveys DO NOT START YOUR LIVE EVENT UNTIL YOU ARE READY EVENTS CAN ONLY BE RUN ONCE ONCE YOU START AND STOP YOU CANNOT RUN THE EVENT AGAIN HOWEVER YOU CAN RUN AS MANY
61. e you ve selected the file for upload you will see a progress bar update as the video is uploaded Once the file has finished uploading it will then appear in the On Demand tab Playing a Pre recorded Video during a Live Event To play back a pre recorded video during a live event you simply need to select the pre recorded video from the list of videos in the On Demand tab Once it is being broadcast the icon next to its name will turn red Please note that there are no controls to pause or stop a pre recorded video once it begins playback If you would like to stop a pre recorded video from playing you will need to select another source for broadcast Anytime you select a pre recorded video for playback it will always begin playing from the beginning regardless if you played it before or switched to another source during playback As discussed in the Preparing a Pre recorded Video Clip section once the pre recorded video ends you will have approximately 10 seconds or longer depending on the length of your video tail to select another source for broadcast The next source you select may be a live one in the Live tab or another pre recorded video It may take a second or two for the icon of the new source you have selected to turn red indicating that it is being broadcast ios Setup Prior to creating an event in Webcaster that is intended to have an iOS stream please ensure your account has been configured for iOS streaming A
62. e you want to use for audio was not the one selected Flash will automatically choose your default device To select a device right click on the video player window in the Present tab and select Settings In the Flash Player Settings window that opens click the microphone icon to select which audio device you would like to use By default when the source appears in the Presenter List it will not be active you can tell this is the case because the icon next to the name of the source will be gray To activate the source click the icon next to the source name Once active the icon will tum red That source is now being broadcast Remember that you will either need to click Test Event or Start Event for that stream to be heard by someone viewing the Presentation page If you have sent an email to a remote presenter who will be speaking during your event the process for them to allow camera microphone access is the same The only difference is that they must also check the Allow Broadcast checkbox in order for their source to appear in the Presenter List in the Live tab NOTE While you can certainly connect your webcam or built in microphone via this method best practice is to use software such as Flash Media Live Encoder to send your audio stream to your project By doing so you will have much more control over the quality of your audio stream Using Flash Media Live Encoder Flash Media Live Encoder FMLE is a free software program
63. ected registrant to be able to access the presentation Ur ban Registrant This will re enable this selected registrant to be able to access the Presentation Do you want to proceed Yes No The un banned registrant will no longer appear under Banned Registrants Only Search for a registrant To find a registrant you must first select the criteria you wish to filter by The options are First Name Last Name and Email After selecting your filter enter your search query as show below Frenne relieta Emule Ered Poker Tom iter oy FistName 1 3r E Banned Registrants Only Bulk Import Export Registrants WebCaster allows the bulk import of registrants instead of importing them one by one WebCaster also allows the export of all the registrants into a csv file Instead of importing each registrant one by one WebCaster allows you to do a bulk import of registrants To export registrants On the Registrants tab of the project under the Manage tab click on the Export button L 599 J It will ask if you d ike to download the excel file Click on Yes if you d like to continue with the export The file wil default to the name of Registrants csv Click Save if you want to save the file with this name You may need to add a csv to the file name when it saves to make sure it saves correctly You can use Excel to open the csv file To perform a bulk import of registrants Itis very import
64. egister for the webcast The EEEE tab will show you what your viewers will see when the webcast actually goes live In this case the selected theme will display the following template for viewers In your event you can select what interactive features you would like to use Of course in your event you will have your presenter image and so forth The Asie tab will show you what your webcast will look like when it is archived When you have identified the theme you want to use for your webcast click on it and then click on the EE button Once you have clicked EE WebCaster automatically takes you to the Manage screen where you can enter the information about your webcast If you want to start over again click For The Purposes of this manual we will use the 2000 theme as an example Creating Audio Only and iOS Themes As mentioned you can also choose Audio only On Demand and iOS device themes by clicking on the New button in the upper right corner of the Webcaster interface Set Up a Live Audio Event e Click on the New button in the upper right corner of the WebCaster interface When the Choose Project box appears select Live Audio by clicking on the H After you click on the a icon you will automatically be taken to the Theme Explorer which will show you a selection of audio themes to choose from Choose the Theme you d like to use as you did above Set Up an iOS Device event Cl
65. eld click on the field s row and press the Remove Field button To change the order of how the fields appear highlight the row of the field you d like reordered and use the love Up and Move Down buttons to move the field up or down in the order of registration fields If you plan to modity any of the registration fields that appear on the registration form of the Registration page make sure you do not delete any hidden fields such as the Referrer field ref These hidden fields are required for the pages to operate correctly See 2 6 for more information on Registration Invite Audience Members with WebCaster s Email Tool WebCaster s built in email tool in the Email Screen in the Email tab enables you to invite your audience to your event You can also invite people to the webcast by sending them the lobby URL Send an HTML Invitation Email Under the Email tab go to the Invitation section WebCaster automatically populates your email invitation with information that you previously entered into the Manage Screen as shown below Although the email defaults to the Rich Text Editor Preview HTML version you can use the Rich Text Editor Preview button J to preview and edit the n a WYSIWYG text editor Invitation email form on the Email Screen More information about the invitation You can customize the subject line and message The To field is blank You need to enter the name s of your
66. en Make sure you play any prerecorded video clip completely within WebCaster to ensure there is no issue with the file You can test as often as you like Fall Product Lineup Meisa Winthrop VP of Marketing Test Event As it appears in the player template On Demand Webcast Unlike in a live webcast the Manage Screen for an on demand webcast appears with Synchronize By clicking on the Synchronize tab you will be taken to the slide video synchronization screen that you use to archive a live video For in depth documentation on the Archive features please refer to 4 Complete The Synchronize Tab After you ve set up your On Demand webcast you can continue by adding slides and slide timings by going to the Synchronize tab that s under the Manage tab To Add slides Click on the Add button that s in the PowerPoint Slides window Inthe Add Marker to window that pops up select the slide you d like to add by clicking on its thumbnail Inthe Time field enter the time that you d like the slide you selected to appear The times must be input in seconds if you d like to put the slide at 1 minute in you d need to input 60 If you d like to change the title of the slide by inputting a different name in the field next to Title Click the Ok button once you ve finished selecting the slide you d like and its time You ll see the slide you ve selected added to the PowerPoint Slides window in the Syn
67. en Registration WebCaster keeps track of who registered to watch a webcast either live or on demand WebCaster will track registrants for both the live and on demand versions of a webcast in the same place To view the registrants for a webcast click on Registration in the left menu of the Analytics tab The Registrants screen shown below will appear To export the registrant list click on Export For detail on data export see 5 12 TT EEmS Registration overview a list of registered for the webcast You can filter the data using the Filter drop down menu located at the top of the Registration screen You can also do a search from within the Registration screen by typing a value into the emty box next to the Edit Fields button To Change the fields displayed in the registrant list click on the Edit Fields button For example in the image above the fields being displayed are Name Email Attended Date Registered Company Phone and Location Surveys Clicking on Questions in the left menu of the Analytics tab will produce the screen below In the top box you can see the survey question results reflected in a pie chart The bottom box will show you information about how specific registrants answered each individual survey To see the registrants for a different question in the top box scroll to the pertinent question you d like to see and click on such question T
68. enter and edit the recording in a video edit program before you import it into the synchronization tool Navigate the Synchronization Tool To use the synchronization tool you will need to understand how its various moving parts work The synchronization timeline shown below is a horizontal depiction of your webcasting flowing chronologically from left to right The seconds and minutes are indicated at the top of the timeline The time slider which looks like this shows you where you are in your video You can click on the slider and move backward and forward in the video As you do this the video preview will change The slide synchronization points are marked on the timeline with the orange EI catiouts The callout that is hightighted FI indicates the side that you have selected to modify The synchronization timeline To select a slide you can click either on the P catout or by clicking on the slide in the lst at the top of the box You will notice that the slide callout and listing will be both get highlighted regardless of which one you click The highlight slide at the top of the tool will look like this Visible id Tme slide m o feoeo Tite Page m fe feos 3 When you hover your mouse over the P callout a preview of the side will appear over the timeline as shown below Note that the slide preview contains the start time of the slide on the lower left comer Teams You and your manager Sales di
69. eo so that you have about 10 seconds from when the pre recorded video ends to when you switch to another source During this time the tail of the pre recorded video will still be playing so there is no interruption to the broadcast stream The best practice to follow is to never have any breaks in your broadcast stream as it creates a better live viewer experience and a better archive recording If you are playing back multiple pre recorded video clips during your webcast you should export them so that they are all the same aspect ratio resolution and bitrate For example if you have a video that is 640x480 and one that is 1280x720 you should conform the 1280x720 video to 640x480 This means that the video would be resized to 640x360 and display with letterboxing on it black bars on top and bottom so that it fits within the 640x480 area Once you are finished editing your video you will need to encode it to FLV When you encode to FLV you should set the video format to VP6 and the audio format should be set to MP3 You must use these formats in order for WebCaster to create an archived recording of the event There are no specific limitations on bitrate but it is important to keep in mind the connection speed of your potential viewers so that you don t encode to a bitrate that will be too high for most people to watch For standard definition video 500kbps is typically sufficient Alternatively if you do not have the ability to encode to FLV w
70. g Google docs SharePoint team sites Jive Clearspace Usually part of the Master Plan the deliverables list makes it clear exactly what must be produced and by whom in order for the event to take place E g who is going to write the event invitation text or the event summary blurb Make it clear who is required to review and approve project deliverables If there are multiple client personnel involved in the production it s a great practice to make sure that the producer knows exactly who has final say on all creative inputs to the webcast Putting on a webcast is a potentially major effort with reputations and business outcomes riding on its success Regular production planning meetings leading up to the event can help assure that it will go as smoothly as possible Once you have established your plan and locked down the specifics of your webcast production it is now time to start setting up the event in WebCaster If you ve planned well setup should not be a big challenge In Production Stage 2 you implement your plan as it pertains to registrations invitations production team assignments templates lobby design and more The following checklist summarizes key tasks in the setup phase Production Stage 2 Plan Checklist Item Description lssues Owner involved Deadline Done Themee Project Name Schedule the Event Presentation Name Description Presenter Name and Bio PowerPoint Polls Select th
71. ge below will appear asking if you d like to Allow webcaster to access your microphone and camera E lt eee m oo Je Ifyou are broadcasting via your webcam or microphone then click Allow Should you Allow WebCaster to access your camera then the Video Widget will show your feed under the Presenter List as in the image below The two tabs at the top of the Video widget Live Feed and Local Device will help you to determine what is broadcasting to the audience and what is playing locally on your personal computer Local Device If there is a webcam running on the producer s machine it will show up as a local device in the Video Widget WebCaster usually detects a local webcam automatically and will launch it into the Video Widget If you are expecting to see a local device but are not seeing a preview in the Video Widget s video screen you may need to activate your webcam separately using whatever driver software you typically use for that purpose To adjust your capture settings on your local device click on the next to the presenter s name who is connected to the local device The screen shown below will appear Adjust settings and click Apply when done Gertre senos x gi Intomal Mic IDT High Defin Volume so j Sample Rate ame v Silence Level 6 j E Use Echo Suppression E Camera Laptop tegrated Woboam Bandeidth 300 Capture wath 320 Target es 18 Capture Height 21
72. he image above you could give a Group permission to push the PowerPoint slides and to use the Director function However this group would not be able to control features like polling or be responsible for QA Please note that selecting Remote Presenter will give your presenter access to present themselves via video or audio sources or screencast Seef 3 3 Screencast Screencast Before you can save the group you must assign at least 1 person to the group you ve just created You can always return to the group and add more members at a later time To add members to an Email Group Type the email address of the new member into the text box at bottom of the New Email Group screen as shown below Add Email When you are finished click the Add Email button The new group member s email will appear in the center of the screen When you have finished assigning permissions to the group and adding at least one member you can save the group by clicking the Save button More Information about Creating Production Groups Ifyou want to give individual people different permissions you must create an Email Group for each person Suggestion name the group after the person e g Sally or Joe Creating an Email Group and adding members to it does not invite the members to the webcast You must still send them the invitation email as described in Invite Production Team 2 In WebCaster a presenter is considered part of
73. he previous slide click IIl Another way to push a slide out to the audience is by clicking on the slide s thumbnail located to the left on the expanded view of the PowerPoint Screen one time To enlarge the slide to a full screen view in the Present Screen click Il Template Control Box The Producer running the event is able to control the elements on the audience member s presentation page via the Template Control as shown below which is in the Present tab In other words if the Producer selects Polls all audience members will see the poll tab on their screen ETT To Use the Template Control In the Template Control Window select the drop down menu The menu below will appear Default Details QA Poll a Arrange of options will appear in this menu Default Details PPT_Video_Swap Fullscreen video Fullscreen_PPT Large ppt Large vid QA Poll Slides Survey Download Help close webcast Selecting an one of the options will perform an action on the Audience Member s Presentation page For example if you select Poll the Audience Member s Presentation page will go to the poll tab Below is the list of menu options and what they will do when selected Default brings the audience member s screen to the default layout returns the audience members screen to the original layout Details brings the audience member s screen to the Details tab PPT Video Swap switches the PowerPoint
74. he results will hen appear in the box below n 29 p FR E Surveys screen Unique Viewers Clicking on Unique Viewers in the left menu of the Analytics tab will produce the screen shown below While some viewers will return to the webcast more than once this report measures only unique viewers It will only count repeat rs if they log in in different sessions in different browsers 27 ASKING JARED mOOMMM TUUrEgmem Qo Deneve x FA rene 5 Unique visitors on the analytics tab If you click on a registrant s name then you can get more details about their activily like which components they looked at how much time they spent on each page and the questions they asked You can filter the data using the Filter drop down menu located at the top of the Unique Viewers screen You can also do a search from within the Unique Viewers screen by typing a value into the emty box next to the Edit Fields button To Change the fields displayed in the unique viewers list click on the Edit Fields button For example in the image above the fields being displayed are Name Email Length of Visit Company Phone and Location Viewer Interaction Clicking on Interaction in the left menu of the Analytics tab will produce the screen shown below This screen provides an overview of how viewers responded to surveys and polls as well as the amount of q
75. heck the box for Audio and select your audio capture device from the drop down menu Select Mp3 from the format drop down menu Select an option from the Channels and Sample Rate drop downs Select a Bit Rate setting for the audio 96kbps is typically sufficient for audio In the Panel Options drop down menu select Output and check Stream to Flash Media Server To find the FMS URL for your Webcaster project go to the Present tab and then click the Settings button that appears below the Test Event button The window that loads will provide you with the FMS URL that you need to copy and paste into FMLE in the FMS URL section FMS URL _ rimp ims001 mectaplatfomnqa convswitchboart2 Sd4debd7 as23 0242 Bac UpURL Leave Blank Stream A unique name is URL into JARNING Source switching i amp not supported when using the h 264 format in FMLE We Flash Media Live En e VPS format nohy recommend you us Done 1 Enter a name for your stream This can be any name but it is best to name it so you can easily recognize it in the Present List of your project Always select the option to Save to File This will record a local copy of the stream This recording can be used as a backup for creating the archive in case the primary recording created in Webcaster is corrupted Confirm that all information is correct and then click the Connect button i Once connected click the Start button to
76. hich is preferable as it will give you the most control over your pre recorded video quality WebCaster can transcode a number of video formats to FLV The video formats that WebCaster will accept include mp4 avi and wmv If you upload one of these video formats WebCaster will transcode the file to the FLV format at a bitrate of 300kbps If you are doing an iOS event you cannot use prerecorded video as the iOS device will lose the connection if you Switch Uploading a Pre recorded Video Follow these steps to upload a video to be played back during a live event 1 Open the project in which you plan to use the pre recorded video 2 Go to the Present tab 3 In the Present tab underneath the video window click on the tab labeled On Demand On Demand On Demand Library tim_easton_m480p ivt mp_demos_sorenson mp word fadeupe veot 1 Click on the button Add Video 2 Inthe Upload Media window that opens select how you would like the pre recorded video to be uploaded You have three choices a User this makes the pre recorded video appear in all projects under your user name b Event this makes the pre recorded video appear in only this specific project c Account this makes the pre recorded video appear in every project account wide so every user that belongs to your account will see this pre recorded video Upload Media Upload to Ume O Emm Account Select Fle Cancel er M 1 Onc
77. iOS stream you will likely not see any video frame when it loads on the Synchronize page because the first few seconds have no image However once you press the Play button of the video player on the Synchronize tab you should see the video appear after a few seconds WebCaster automatically creates an archive for iOS Complete Complete After you have ended your webcast you can archive it and analyze the results This section will cover how to archive a webcast for later on demand replay as well as how to use WebCaster s Analytics tools Archive Your Webcast After you click OK on the Event Ended box See3 5 8 you will be returned to WebCaster s main Overview screen One thing will appear different The Manage tab now says This tells you that you can now create an archive of your webcast NOTE With WebCaster you use the synchronization tool to create an archive When you create an archive you are synchronizing your slides with a piece of video The video you use may or may not be the one that you recorded during your live webcast In effect an archive is no different from an on demand webcast The tools to create an archive or an on demand webcast are identical The video that was just recorded in the live webcast will automatically be selected If you want to use a different video for your archive click on The Select a Video screen shown below will appear On this screen as the image shows you can see previews of vi
78. ick on the New button in the upper right corner of the WebCaster interface When the Choose Project box appears select Live Video by clicking on the Bassus Audio by clicking on the IM icon After you click on the Live Video icon or the Live Audio icon you will automatically be taken to the respective Theme Explorer window which will show you a selection of video or audio themes to choose from Choose a Theme that has been set up for streaming to iOS devices as indicated by the name For example 2000 Theme iOS or 2050 Theme iOS When you publish your iOS theme the deployment environment you publish to must be set up for iOS streaming Check with MediaPlatform support if you are unsure Although this manual uses the 2000 video theme as an example the set up steps in this chapter will also guide you in creating an Audio only event and an iOS device event How Your Audience Gets to See Your Webcast In order to view a webcast on WebCaster your audience needs to be enrolled or registered to watch the event There are two ways to make this happen Enroll your audience manually through the WebCaster Registrant Screen Invite the audience to enroll themselves through a registration Web page WebCaster gives you the ability to send invitation emails that automatically link your prospective audience members to the registration page URL Input Event Information Upload PowerPoint and logos You set up your
79. irst question The Survey Editor will look as it does below You type your question in the Question Box the third box overwriting the words New Question You can make the question required by selecting the Answer Required box Otherwise your question will be optional After you type your question you need to select the answer format using the drop down menu marked Type as shown below You have several different choices for answer format You can select single choice or multiple choice arranged in vertical or horizontal display or as a dropdown You can create a matrix of answers or even enable the user to type free text into a box Single Choice Horizontal Single Choice Dropdown Multiple Choice Vertical Multiple Choice Horizontal The Survey Editor will show you a preview of your question on the right side of the interface as shown below The example shown below is a multiple choice question with three answers arranged horizontally There are a number of different types of survey questions you can create Single Choice Vertical Offers a number of different alternative answers arranged vertically from which only one is correct Single Choice Horizontal Offers a number of different alternative answers arranged horizontally from which only one is correct Single Choice Dropdown Offers a number of different alternative answers to be selected from a dropdown menu from which only one is cor
80. it the Done button Click on the Save button if you d like to save the information but continue to modify the information at a later time However if youre ready to publish then you can select the environment you d like to publish to by choosing an option from the drop down menu next to the Publish to label Then click on the Save amp Publish button To add Registrants see 2 6 To send email invites and notifications see 2 7 fication Emails Set Up Event Auto Not WebCaster s Email Screen enables you to schedule automated emails that go out to your audience before and after the webcast The following auto notification emails are pre written in WebCaster though you can modify the text content in the tool Registration Confirmation this email is sent once a viewer has registered for a webcast and contains the webcast URL for viewing time and date You can also include a calendar invite with this Missed Event is sent when the audience member does not attend the webcast It contains the URL for the event archive Thank You is sent after the webcast has occurred It contains the URL for the event archive Scheduled An email that gets sent out at a scheduled date and time For example It can be used to remind participants of an upcoming webcast for which they are registered You can control the time and date that each of these notifications goes out You can elect not to have any auto notificati
81. ks 2 3 17 Select the Tabs to Include 18 Theme Customization 2 3 19 Add Registration Fields Publish the Webcast How Your Audience Gels to See Your Webcast 2 6 Add Audience Members through the Registrants Screen 2 6 1 Add a Registrant Audience Member 2 6 2 Delete a Registrant 2 6 3 Search for a registrant 2 6 4 Bulk Import Export Registrants 2 7 The WebCaster Email Screen 2 8 Invite Audience Members with WebCaster s Email Tool 2 8 1 Send an HTML Invitation Email 2 9 Other Ways to Invite Your Audience 2 10 Set Up Event Auto Notification Emails 2 10 1 Create an Auto Notification 2 11 Invite Production Team Members 2 11 1 Create an Email Group 2 11 2 Invite Production Team Members to a Webcast 2 11 3 Invite a Presenter to a Webcast 2 114 Edit an Email Group 2 11 5 Delete an Email Group 2 12 Set Up an On Demand Event 8 Rehearse and Run 8 1 The Present Screen Overview 3 1 1 Quick Note on Widgets 3 1 2 The Video Widget 3 1 3 PowerPoint Slide Widget 3 1 4 Template Control Box 3 1 5 Viewer Questions Question and Answer Widget 3 1 6 Audience Poll Widget 3 1 7 Serve a Survey During a Live Webcast 3 1 8 Editor Chat Box 3 1 9 Webcast Status Attendees Event ID 3 1 10 Start Event Button 3 Test Event Button 3 1 12 Settings Button 3 2 Use Audio or Video in your Presentation 3 2 1 Working with Video 3 2 2 Working with Audio 3 2 3 Working with Pr
82. le videos you need to upload just one video file for synchronization to your PowerPoint slides Doing this may require the use of a third party video editing tool such as Adobe Premiere Producing an on demand webcast is almost identical to producing a live one with one big exception In an on demand webcast there is no Present Screen or management of live presenters Another difference is the Manage Screen This manual will use On Demand video theme 2100 as an example To setup an On Demand Webcast Atthe top right of the Webcaster interface click on the New button When the Choose Project window pops up click on the On Demand Video button you can choose the On Demand Audio button if you are doing an On Demand Audio only event You will then be brought to the Manage tab where you can set up your event as you would for a video or audio only event See 2 Setup Atthe bottom of the Manage tab you can select the video you will use Click on the Select button next to the Video label The Selecting Video window will appear Ifyou need to upload a video click on the Upload button to find the video you d like to upload locally on your computer if you re video has already been uploaded highlight the video in the Selecting Video Window by clicking on the name Then press the Select button on the bottom of the Selecting Video window Ifyou do not want to select a video at this point then you can h
83. list Item Description issues Owner Deadline Done involved Tick tock walk Everyone sits down through and goes over the flow of the event minute by minute to make sure that everyone understands what is about to happen and what their roles are The tick tock is a good way to catch potential errors in the script or flow before they go live Live run through This is a run through of the event using WebCaster s Test Event button Test pre recorded elements Remote Presenters Test the Template Control Test polls Test surveys Test Q amp A Test the PowerPoint End Test RUNNING THE EVENT Connect the stream Make sure that any videos you want to play in the event are in the right place and play as intended Confirm that Remote Presenters can connect and that the Producer running the event can switch between multiple presenters Make sure that the Template Control is working properly Run a test of the polls Run a test of the surveys Make sure that all Q amp A moderators are comfortable with the system understand their role and what they are being asked to do Make sure the PowerPoint looks the way you want it to look on the player End the Test Event Make sure there is a live feed selected in the Viewer Widget Test presenter video and sound pre event Establish communication channel with remote presenters Make sure presenters and production team membe
84. lows producers to get important information to the Presenter when they are presenting Complete HTTPS SSL support for viewer pages Akamai Token Authentication support In order to secure your presentations Introducing pre published assets The ability to publish presentation assets before publishing the project itself This increases project publishing times as well as allowing the asset to be referenced ahead of project publishing Faster Analytics Optimized for projects with large audiences PPT keyboard commands and high resolutions slides The ability to advance slides using keyboard commands when the the Presentation console is displaying the PowerPoint slides in full screen Also the image quality of the slides has been greatly improved Automatic iOS Archiving Archive videos can be automatically transcoded to the HLS format for support on iOS devices iPad iPhone Who s Who in the Webcasting Process If you re reading this manual you are likely part of a team that produces webcasts Every organization has a slightly different approach to producing webcasts but in general there are a few common structures and roles that we find in most companies The Client For virtually every webcast there is a client of some kind who has requested that it be produced In a media production business it is usually quite clear who the client is it s the person or entity paying for the production In a it may be a little more s
85. ls after you publish an event but you will have to publish it again to make the changes lake effect The Manage screen may give you several options regarding where you can publish your webcast These options appear in a drop down menu to the right of the Save and Publish button as shown below There will be a default publishing location pre chosen for you You do not have to select a location different from the default Publish to P2P S3AkamaiCP120549 QA Ly Soe See APutiah The Save amp Publish feature may give you a drop down menu of options to select where you want to publish the event to The publishing options may vary depending on how your WebCaster software is configured For this reason your menu may look different from the one below Set Up an On Demand Event An on demand webcast is pre recorded There is no live presentation which makes it easier or at least less stressful to manage than a live event The typical production process for an on demand webcast might flow according to the following pattern Prepare presentation script and PowerPoint Prepare webcast description bios etc Record video of presenter s and encode to web format Create new on demand webcast Upload all digital assets including PowerPoint deck and video file Synchronize slides to video file Preview and adjust slide timings Publish to CDN Invite attendees to view ERETTE IT NOTE Though you may record multip
86. mote Presenter Gives a production team member or presenter the ability to screencast or present Q amp A Administrator Gives a presenter control of all the QA categories All Questions Gives a production team member or presenter the ability to see and respond to questions in the All Questions section of the Q amp A New Questions Gives a production team member or presenter the ability to see and respond to questions in the New Questions section of the Q amp A Technical Support Gives a production team member or presenter the ability to see and respond to questions in the Technical Support section of the Q amp A Content Screener Gives a production team member or presenter the ability to see and respond to questions in the Content Screener section of the Q amp A Presenter Gives a production team member or presenter the ability to see and respond to questions in the Presenter section of the Q amp A Archive Gives a production team member or presenter the ability to see and respond to questions in the Archive section of the Q amp A Defer Gives a production team member or presenter the ability to see and respond to questions in the Defer section of the Q amp A Analytics Gives a production team member or presenter the ability to see the Analytics You can give members of an Email Group the permission to do all the functions in WebCaster or you can give them selected permissions For example as shown in t
87. n case your primary stream fails such as via a system crash of loss of internet connection Follow the same steps outlined above but give this second stream a new name so you can distinguish between it and the primary stream Connect to a Phone Conference Webcaster has built in functionality that allows you to connect to a phone conference so that whatever audio is heard on the phone conference is broadcast to all viewers of your webcast The best way to get the audio into your event is to have all the presenters connect to a phone conference It is recommended that you use a phone conference rather than direct dialing an individual s phone number as phone conferencing bridges are typically more robust and they also allow you as producer to join the call and communicate with the remote presenters prior to broadcasting the audio to the webcast audience Here are the steps to add a phone conference as a live audio source to your webcast 1 Go to the Present tab of the project you are running Click on the Call Presenter button located just above the Presenter List 3 In the window that loads you will see a dial pad Enter the phone number of the person you wish to call Be sure to add the country code and area code before the number Once you ve entered the number press the Call button 4 Once the call is connected make sure you have your computer speakers turned on so that you can hear the prompts to enter a passcode if necessary to j
88. n Fields Save or Save amp Publish Add Audience Members Invite Audience Members Upload the presenter image to your project via the Manage tab Presentation tab On the Manage tab Presentation tab select whether you d like to include to the lobby page the System Test and FAQ to the presentation page Add delete or edit the registration fields depending on what kind of information you want to gather from your attendees when they register for the event You can either Save or Save amp Publish the project by using the buttons at the bottom of the Manage tab Presentation tab Add Registrants one ata time or in bulk via the Manage tab Presentation tab Invite audience members to the event via the Email tab Presentation tab Auto Notifications Set up auto notifications for your event via the Email tab Notifications tab Invite Remote On the Email Presenters tab Production tab invite the remote presenters Invite Production On the Email Members tab Productions tab invite your team members and use WebCaster to specify their role in the production e g flipping slides managing Q amp A Item Follow up with invited team members and presenters Test invitation emails Script Sample script Time Action Slides 00 00 00 09 Roll intro video NA Production Stage 2 Best Practices Description Issues involved For exec
89. ndicators The Attendees count will show the number of people on the Lobby page before the project is live After the project is live the Attendees count will display the concurrent number of people on the actual presentation page This can help you determine when to open the lobby page Start Event Button The Start Event button starts the broadcast to the audience This button should not be pressed until you are ready to begin your broadcast to the audience IMPORTANT YOU CAN ONLY USE THE START EVENT BUTTON ONCE ONCE THE EVENT HAS BEEN STARTED AND STOPPED YOU CANNOT RUN THE EVENT AGAIN See 3 5 Start Event for more information on Starting your Event Test Event Button The Test Event button allows you to test the functionality of your webcast You can run a test event as many times as needed See 3 4 for more information Settings Button The Settings Button is only needed if you are using a standalone Flash Encoder The Settings Button opens up the Settings window which provides the FMS URL See Working with Video Using Flash Media Live Encoder Working with Audio Using Flash Media Live Encoder and iOS Encoding for more information Use Audio or Video in your Presentation Working with Video Using Webcaster there are three main ways to get live video into your webcast so it can be broadcast to your viewers 1 Built in or external webcam easy setup but offers limited control 2 Remote presenter
90. ntation while you are in the Present Screen ick on the BB button in the On Demand Tab The Upload Media box shown below will appear on top of the interface Under Upload to select Event Click on the Select File button which will open a standard file explore window on your PC Select the video you wish to upload and it will be added to your On Demand Library Upload Media Upload to ver O Emm D Account Large files may take time to upload as they are transcoded to the Flash Video flv format The video formats that WebCaster will accept include mp4 avi and wmv If you have upload one of the above video formats WebCaster will transcode the file to the FLV format at a bitrate of 300kbps PowerPoint Slide Widget The PowerPoint widget in the Present Screen shown below gives you the ability to control which PowerPoint slide your audience will see in real time The widget will automatically display the PowerPoint deck you uploaded when you created your webcast To see how to upload a PowerPoint go to 2 3 9 View of side being shownin webcast Revolutionizing the Way You Use Rich Media Foll Screen Previous Slide E gt lt Side Number Newt Slide Controls for the PowerPoint widget in the Present Screen The slide that you see in the preview frame of the widget is the slide that your audience will see To advance to the next slide click Pe To return to t
91. oin the conference If you have a microphone attached to your computer you can select the Mic On checkbox to be able to send your voice to the operator for example if you need to speak to an operator to get into the conference Call Prosenter We recommend placing two calls active and backup into a conference bridge In case the active call is disconnected you can switch to the backup Enter the phone number of the person you wish to call 1 2 3 lees e ez LIA mm m m 1 Once you ve been placed into the conference you should then be able to click the Add as Presenter Prior to doing so confirm that you are hearing the speakers audio coming through from the phone conference Once you click the Add as Presenter button you should notice the phone conference number listed as a source in the Presenter List of the Live tab Select the icon next to the source name to make it the active audio source The icon will turn red once active 2 It you would like to listen to the phone conference audio prior to selecting it as the active source or if you would like to speak to others on the phone conference using your microphone you can click the speaker icon next to where the source is listed in the Presenter List You can also click the speaker icon to Broadcast the audio same as selecting the source icon or to Hang Up on the call Call was answered Talk Lsten to caller Z3 atc oer 5 6 a wo 8 9 Tw weZ o E
92. oint presentation with animation Screencasting is another possible source in Webcaster events What happens when you Screencast The screencast becomes the video stream and your audio will come from the computer that is being shared With the Screencasting feature the Remote Presenter will have the ability to share either their full screen or an open application When they do this the screencasting feed will be another source in the Presenter List in the Present tab for the event How to give a Remote Presenter Screencasting capability also see 2 11 Go to Email tab gt Production tab Glick on the Create Group button Type in a group name in the Group Name permissions list on the right Type in an Email address in the field next to the Add Email button then click on the Add Email button At this point the email address you entered above will be added to the box under Emails Click on the Save button and in the Production tab you will see an email is created for the Presenter To send the email check the box next to Presenter in the Group box and click on Send field and select the Remote Presenter box under the When the Remote Presenter receives the Email also see 3 1 2 What Happens When the Presenter Receives the Invitation NOTE If you d like to share a specific application like PowerPoint or a Word document please open that application before clicking on the Live Editor Control
93. ome of its main features WebCaster main Overview screen The image above shows WebCaster s main Overview Screen which is the interface that you see when you launch the application The overview screen displays the key information about the most recent webcast you have been working on From this screen you can open other webcasts you are working on or start a new webcast project The overview screen is your jumping off point to all the main functions of WebCaster as enabled by the toolbar IMPORTANT To use WebCaster effectively i s necessary to understand the two essential modes that a webcast can exist in within the system SAVED A webcast that has been saved on the system keeps your event information and related attachments such as PowerPoint file ready for access and continued modification However the webcast is not ready to go live until itis published PUBLISHED When you publish an event on WebCaster you are placing its content on the Content Distribution Network CDN and making it able to go live at any time You can still change event details after you publish an event but you will have to publish it again to make the changes take effect Plan Every well produced webcast begins with a plan The plan could be as simple as a few people agreeing on what is going to happen or as involved as a lengthy document outlining what is going to occur at every minute of a presentation The reason plans are so importan
94. on the Shift button which will cause the Shift Marker box shown below to appear You can enter the number of seconds you want to adjust the slide s start time and click OK For example if a slide starts at 00 15 but you want it to start at 00 20 click the Shift button and enter 5 in the value box you can also adjust the value so the slide appears earlier by typing in front of the number Therefore if the slide starts at 00 15 but you want it to start at 00 10 click the Shift button and enter 5 in the value box You can also use the Shift button to adjust a group of slides Simply highlight the slides you want to adjust by holding down the shift button on your keyboard as you select the slides if such slides are next to each other OR if the slides are not next to each other click on the ctrl button on your keyboard as you select the various slides NOTE The slide timings must be entered in seconds To adjust all the slides by a certain value click on the Shift All button This will cause the Shift all Markers box to appear You can enter the number of seconds you want to adjust the slides start times and click OK just like with the Shift button above Change the order of a slide with the Mark button If you want to change the order of your slides you can do this with the Mark button Select the place in the timeline where you want the slide to go by moving the Mil sider Select the slide you w
95. ons go out WebCaster s default state is to have no auto notifications scheduled When you create a new event your Email Screen will show the message Project currently has no notifications in the Auto Notifications box shown below The Auto Notifications status window on the Email Screen in its default state which has no auto notifications scheduled The screen will change after you have created one Auto Notification Create an Auto Notification To create your first Auto Notification Click on the New button in the center of the Auto Notification screen The New Notification box will appear as shown below Creating a new Auto Notification in the Email Screen There is a drop down menu in the New Notification screen When you click on it you will see a list of possible Auto Notifications you can create as shown below Notification Select Registration Confirmation From Missed Event Subject Thank You Message Scheduled After you select the Auto Notification you want to create the Message Box will automatically be filled with the pre written notification content You can edit this content but you should not erase or modify the included URL links unless you wish for them to be excluded from the message Although the email defaults to the HTML version you can use the Rich Text Editor Preview button Text Editor Preview to preview and edit the email in a WYSIWYG text editor You have the abilit
96. or Remote Presenter links in your email Click on the Live Editor Control or Remote Presenter links in the email that was sent to you 2 New Windows will come up The MediaPlatform Live Editor window and the MediaPlatform Launcher window The MediaPlatform Live Editor window will be the main window you ll be using NOTE Do not close out of the MediaPlatform Launcher Please leave both windows open during the entire event broadcast When the MediaPlatform Live Editor window comes up please click on Allow see the image below requesting access to your computer An applet from webcaster mediaplatform com is u C Aloe a apples hem webcast mean tom wh thi ignatur eo Chow Deae Coe Ain and then sign in on the Guest Name field see image below Welcome Ploaco provide the following information Guest Name From the dropdown menu next to Allow Screencast choose what you d like to screencast see the image below To share your screen check the box next to Allow Screencast At this point a small Stop Sharing icon EEE wit appear NOTE Once the presenter has chosen Allow Screencast and selected whether to share full screen or a specific app the screencast will appear as a live video source within the Present screen Note that the remote presenter has Allowed Screencast and Allowed Broadcast then Producer running the event will have the option
97. r chat The ability to screencast can only be given from the Email tab See 2 11 for Inviting Presenters and 3 3 Screencast for screencasting Below is an image of the Live Editor window when loaded from the email sent from the Present tab When the Remote Presenter is ready to connect they should make sure that the box next to Allow Broadcast is checked This will indicate to the producer running the event that the Remote Presenter is ready to be broadcast In addition the webcam s driver software MAY automatically launch at this point and ask the presenter to confirm or change settings It is okay to change webcam settings through the device s driver software which is separate from WebCaster Once the producer running the event clicks on the Remote Presenter s camera source in the Presenter List of the Video widget then the grey Standby label on the Remote Presenter s Live tab of the Live Editor window will turn into a green Broadcasting label with a Stop Broadcasting button underneath The presentation is not live to the audience until the Producer running the event has pressed the Start Event button Once the Producer running the event has selected the Remote Presenter s camera source it is at this point that the Remote Presenter s feed is the actively broadcasting feed if the Event has already been made live to the audience then it is at this point that the Remote Presenter s feed is live to the au
98. rect Multiple Choice Vertical Offers a number of different alternative answers arranged vertically from which more than one answer is correct Multiple Choice Horizontal Offers a number of different alternative answers arranged horizontally from which more than one answer is correct Matrix Single Choice per Row Offers a number of different alternative answers that each correspond to a particular column and row Only one selection is possible Matrix Multiple Choice per Row Offers a number of different alternative answers that each correspond to a particular column and row More than one answer is possible User Text One Line Offers one single line field where the participant can type their answer User Text Multiple Line Offers more than one blank field where participants can type in more than one answer User Text Essay Offers a large text space where participants can type in longer answers Past a taea Hear your quay uas dte sun eoe By your manager By over ine By buss unt prm METI ow aro your gure quetan dmi TEE uates Croce nouo pm itx 33 You can then repeat the process of creating survey pages adding questions and answers until you are finished Click Done to save your survey To edit your survey click Edit next to Survey on the Manage Screen Add Twitter Facebook Linkedin and Digg Links On your Registration and Presentation pages you can add links to
99. rs are in place prior to going live Re test pre recorded elements Start the Live Webcast End the Webcast Item Practice an error Even if you have rehearsed you need to make sure that all microphones and cameras are functioning properly before going live You should have a way to communicate with a remote presenter e g the editor chat Everyone needs to be in their places before the event begins Even if you tested during rehearsal retest before the live event Press the Start Event button When you are finished running the webcast press the End Event button Use the Editor Chat Window Production Stage 4 Complete Production Stage 3 Best Practices Description Issues involved Run through what happens if something goes wrong Make sure everyone is prepared It is useful to have everyone on the crew able to communicate via chat before and during the event WebCaster offers several different post event processes some or all of which may be useful to your webcasting project Through WebCaster you can create an archived version of the webcast that can be a replica of the live event or completely different from what was originally broadcasted Production Stage 4 Plan Checklist Item Description iss Owner Deadline Done ues involved Final Deck and If needed Sequence change the PowerPoint deck slide sequence and synchronization in the final archived version
100. rs should be sure they can successfully perform their assigned roles from Receiving and assigning questions to pushing slides Start the Live Webcast To start your live webcast Click on the ltl button on the left side of the Present Screen For a detailed explanation of the Present Screen go to 3 Once you press the Start event button a box will pop up like the one below asking you to confirm that you d like to start an event by typing in start and then clicking yes Start Event Please confirm that you want to start the event This event can only be run once if you want to do a test event click NO and then click the Test Event button If you are sure you want to start the event please type START and then click YES Yes No The event status shown in the upper left corner of the Present Screen will change to MENEE At that point you will know that you are broadcasting live A moment later the presentation will appear in the viewer s template player When the event starts the Start Event button will change to Vil vou cick this button to ond the event See 3 5 6 End a Live Webcast There is a slight delay between the actions you take on the Present Screen and what the viewer sees This is caused by the video and other content streaming across the network and content distribution network CDN WebCaster automatically records the video that you present during the live webcast in the sequence in
101. s from different countries The column on the right Top countries lists how many viewers participated from the specified countries Haa T T El prem p pu Map overlay on the Analytics Tab Polls Clicking on Polis in the left menu of the Analytics tab will produce the screen below In the top box you can see the polls results reflected in a pie chart The bottom box will show you information about how specific registrants answered each individual poll To see the registrants for a different question in the top box scroll to the pertinent question you d like to see and click on such question The results will then appear in the box below lt aT Questions Clicking on Questions in the left menu of the Analytics tab will produce the screen below The Questions screen shows you the questions asked by the respective registrants In the Filter drop down menu you can filter the questions results by Name Email Question Response and Date Submitted You can also edit which information is displayed by clicking on the Edit Fields button and data you want displayed For example in the image below the Name Email Question and the Date Submitted columns have been chosen for display You can also do a search from within the Questions screen by typing a value into the emty box next to the Edit Fields button s z Questions scre
102. scription lss ues involved Report Out Prepare reports on event data and distribute to required stakeholders you can also email links to reports Sample Event Script Time Action 00 00 00 09 Roll intro video 00 10 01 00 Announce event Owner Slides NA Deadline Presenter NA Narrator Done Description Good morning Thank you for joining us today Notes Be ready to switch to Narrator
103. sh Team members can choose to make a response viewable only to the viewer who asked the question or they can choose to make the response viewable to everyone viewing the webcast Viewers will receive their responses in the presentation page AU Questions Unanswered 4 Presenter Presenter 2 0 Delete Tech Savo For Lator Sorcenee Moderator i Viewer Questions Question and Answer Q amp A widget To answer viewer s questions First expand the Viewer Questions tab by clicking on the bigger square of these two BIE located in the upper right hand corner of the widget You ll notice that there s an auto refresh box on the right hand side which is automatically checked This means that the Viewer Questions widget will automatically refresh every few seconds You can disable this feature by unchecking the box To manually refresh the QA simply cick the Ml button As the questions come in you ll notice that they are label Uncategorized You can assign the questions to the other categories located on the left hand side of the Viewer Questions box To do this simply select the question and drag and drop into the desired category See the image below After you assign the category you ll be able to go to the category menu on the left and see the question in its assigned spot See the image below To answer the question click on the respond to viewer button and the Response Editor
104. slide to the video window and the video to the PowerPoint Window Fullscreen video makes the video fill all of the audience member s Presentation page Fullscreen PPT makes the PowerPoint Slide fill all of the audience member s Presentation page Large ppt makes the audience member s PowerPoint slide appear in a larger window Large vid makes the audience member s video appear in a larger window QA brings the audience member s screen to the QA tab Poll brings the audience member s screen to the Poll tab Slides brings the audience member s screen to the Slides tab Survey brings the audience member s screen to the Survey tab Download brings the audience member s screen to the Download tab Help brings the audience member s screen to the Help tab close webcast automatically closes the audience members presentation page However this does NOT end the event Suggested Practice after performing an action on the template control always go back to default before performing another action Viewer Questions Question and Answer Widget As your audience members type questions into the Q amp A panel on their player template the questions will appear in the Viewer Questions widget on the Present Screen as shown below Team members with the permission to view questions will be able to use this widget and communicate selected questions to the presenter They ll also be able to manually enable and disable the Q amp A auto refre
105. some organizations just one person may be responsible for lighting sound and video recording as well as the online aspects of a webcast production At the other extreme there may be more than a dozen people performing these tasks as separate roles Most webcast productions have a basic division between people who are responsible for recording the live video and those who are tasked with putting that video signal out on the Web synchronized with PowerPoint and other elements A live webcast is almost no different from a live television show Putting a presentation live on the Web has all the excitement and potential for problems as producing the evening news and arguably has even more risks A lot of things can go wrong so the production team for a live webcast usually mirrors that of a live TV event with a few extra people added to manage the unique aspects of a Web production Most webcasts are produced by a team performing the following roles though in many cases one person does multiple jobs Physical video production This crew is responsible for the actual video recording using lights camera sound ete Encoding and webcasting technology setup This person is responsible for providing and operating the equipment and network components of the production e g laptops cables etc Live event director This person manages the synchronization of the video PowerPoint and other interactive elements such as surveys and polls
106. sure you want to delete the asset If you want to delete the asset an action that cannot be undone click Yes Otherwise click No Confum Are you sure you want to delete Deck for Facebook pptx This item will be deleted immediately You cant undo this action f Create Linked Assets in Asset Manager WebCaster enables you to reference assets instead of physically uploading them into Webcaster You can include a link to a rotating image and it will update automatically as the link is updated To create linked assets do the following Once you are logged in to WebCaster go to the My Assets link located on the top of the WebCaster screen When you click on the My Assets link the Asset Manager will pop up Click on the Link button L J located on the top of the Asset Manager window The image below will appear Create Linked Asset Name URL Cancel Simply enter the name you d like to give the asset in the Name field and the link to the asset in the Link field Then Click on the Create button You should now see your asset in the Asset Manager Window Input Presentation Details and Title NEED NEW COPY HERE Details about your presentation are to be entered in the Presentation Details field If you rollover the name of the manageable property the size specifications of the image you re supposed to upload will appear To place a presenter image in your webcast click on
107. swer 1 Answer 2 Answer 3 and Answer 4 boxes below You can add more answers by clicking on L When you are finished with entering your question and answer choices click a How many webcests does your organization hold each quarter mum After you have clicked Done the Poll Editor will go away and you will be returned to the Manage Screen At this point you will have created your first poll You can create more polls by clicking on Edit again The Poll Editor will reappear You can then add a new poll by clicking the Add Poll button The Poll Editor will refresh and appear as it does below You can then repeat the process of entering a question and answer choices and clicking Done when you are finished z EES ED ae ey me ie hog zB a You can delete a poll by highlighting it in the left hand box and clicking on 555 1 You will get asked if you are sure you want to delete the poll Create a Survey In some themes you can include surveys A survey is a long form multi page if you want set of questions that can be posed in a variety of formats including multiple choice single choice matrix and user input text Surveys can be sent to the webcast audience at any time though the recommended practice is to ask the audience to fill out the survey near the end of a webcast IMPORTANT NOTE about Surveys In order to have survey functionality in our webcast the theme you select must have the survey capability
108. system test and FAQ links will both appear on the Registration and Lobby pages You ll also need to check the System Test and FAQ box if you d like the system test link and FAQ links to appear on the Help tab on the presentation page To make sure that the Presentation Page has the Help tab see 2 3 17 below Theme Customization There are more features available like Chat Certification and PayPal registration See 2 1 to learn how to choose a theme Also see http wiki mediaplatform com for guide and more information on how to customize themes by adding different background images Add Registration Fields You can add and remove registration fields from the Registration page To add more registration fields Click on the Edit button next to the Registration Fields label The Form Manager Registration box will appear as shown below Lom nim ren Te lt s To change the Form Title simply click in the cell below defaults to New User Registration You can add a Border adjust the spacing and or adjust the padding of the registration fields To do this simply type in the box below Form Border to resize the border Type in the box below the Form Spacing to change the spacing of the form fields Type in the box below Form Padding to change the padding of the form fields To add a registration field click on the Add Field button To Name the field click on the added field s ro
109. t at a webcast Select the presenter group in the Group box on the Manage your Production Team screen under the Production tab of the Email tab by checking off the Check box next to the group name The email text is pre populated but you can modify it However do not change the automatically generated URLs Although the email defaults to the HTML version you can use the Rich Text Editor Preview button to preview and edit the email in the WYSIWYG text editor When you are ready to send your email click the Send button You can also invite presenters from the Present tab However it s better to invite presenters in advance To learn more about the email the Remote Presenters receive as well as the tool that the Remote Presenters will need to use please see What Happens When the Presenter Receives the Invitation Edit an Email Group You may need to change the name privileges or membership of an Email Group To edit an Email Group Inthe Manage Your Production Team screen click the next to the group you want to edit The Edit Email Group screen will appear This is essentially the same as the New Email Group box In the Edit Email Group screen you can make the following changes to your group You can change the name of the group Change permissions by unchecking or checking the boxes under Permissions Delete members by clicking the next to the email address of the member you wan
110. t delete Add members See 2 11 1 for details When you are finished click to save your changes or click cancel IMPORTANT If you edit permissions you will need to resend the email to the team to update the members permissions Delete an Email Group WebCaster allows you to delete an Email Group To delete an Email Group Click on the X next to the group s name in the Manage Your Production Team screen Open an existing event Click on Projects on the upper right side of the WebCaster interface The Projects box will appear on top of the WebCaster interface as shown below My Projects screen You have the ability to sort projects by type The categories are Upcoming Completed Live and VOD Video On Demand You can filter your results by the variables found under the Filter By drop down You also have the option of entering search queries as shown below Soo a m ee For projects scheduled to take place in the future you can search by selecting a scheduled start date as show below Scheduled Start 09707 2012 mr me You can also sort the display of projects by clicking on the column header For example to sort by Name click on the Name at the head of the Name column The projects will automatically sort by name The column which is used to sort the projects will be indicated by a in the column header Open Click and highlight the project you want to open and then click
111. t in webcasting is that producing a webcast can be an unpredictable and error prone process that involves multiple factors For the purpose of this manual we suggest that you think through the following questions before you do anything to set up your webcast Item Question s to be answered before starting to set up the event Role assignment Who is going to do what on the team Production Schedule What date and time is the event occurring What needs to happen before the event Who is responsible for each key project milestone Who will handle viewer support How fast does the archive need to be created and who will do that Invitation How will attendees be invited Will they receive emails from the WebCaster invitation system How will the event be promoted Follow up What will the follow up email to attendees say if anything How will the team handle people who missed the event Q amp A format Will questions be allowed during the event Who will handle them More than one person can be delegated Q amp A admin rights with WebCaster Will the legal department need to review the questions To understand what you are planning for let s take a quick look at the end result of the setup process which is your live webcast playing a WebCaster player in a Web browser The figure below shows a typical live webcast As you plan to set up your webcast think about how you want the live video to look which PowerPoint slides you will need
112. t is only used to identify the webcast project you are working on you ll see it when you want to reopen a project you are currently working on or have worked on in the past We suggest you always put in the date of the live event in the project name month date year or the first time an On Demand event is published The Project Name Field appears like the image below Project Information Save vs Save amp Publish To use WebCaster effectively it s necessary to understand the two essential modes that a webcast can exist in within the system SAVED A webcast that has been saved on the system keeps your event information and related attachments such as PowerPoint file ready for access and continued modification However the webcast is not ready to go live until it is published PUBLISHED When you publish an event on WebCaster you are placing its content on the Content Distribution Network CDN and making it able to go live at any time You can still change event details after you publish an event but you will have to publish it again to make the changes take effect To do so click on the Save amp Publish button Schedule the event date time and duration You need to give your event a date time and a duration Typically the date of the live webcast Otherwise the system assigns the current date to the project It is important that you enter an accurate date because it will be used in any email notifications
113. tab Presentation tab Background images should be GIF s JPG s or PNG Login Background To replace the default lobby background image with a new one in your webcast Click on the L button located next to the Lobby Background Image label The Selecting Lobby Background Image screen will appear This screen shows you image files that are available to you in your asset management system If there are many images you can search for the one you want using the search box at the top of the screen When you find the image you want click on its name to highlight it It will turn blue and then click the b ution Ifthe image you want is not yet in the asset management system click __ The file navigation box will appear Select the file you want to upload and click Open Clicking Open on your selected file will do two things 1 It will select that file as your background image and 2 It will upload that file to your asset management for later use in other projects or other purposes To find out the size of the background image that you need to upload hover over the Lobby Background Image label on the Manage tab Presentation tab Background images should be GIF s JPG s or PNG s To replace the default presentation background image with a new one in your webcast Click on the button located next to the Presentation Background Image label The Selecting Presentation
114. te presenter clicks the link in the email it will open a new window and prompt them to provide a Guest Name this can be any name and will show up as the stream name in the Presenter List As the page loads the remote presenter will be prompted to Allow or Deny access to their video camera same as in instructions above Upon clicking Allow the remote presenter will also have to check the box for Allow Broadcast Once this is checked the video stream will appear in the Presenter List of the project and the director can select it by clicking the icon next to its name The director can also change the capture settings of the remote presenter s device by clicking on the wrench icon that appears next to the name in the Presenter List Clicking this icon will pop open a window that provides controls for the video and audio being sent by the remote presenter Capture Settings x Y Intemal Mic IDT High Defin Volume s j Samplenate sw v Silence Level 0 Lj Use Echo Suppression iv Camera Laptop Integrated Webcam v Bandwidth 300 Capture Width 320 Target FPS 15 Capture Height 240 Rm T NOTE While this method may be easy it is still best practice to have remote presenters use Flash Media Live Encoder to send their streams to the presentation as it allows for more control of the image appearance and quality See the next section for details on how to do this Using Flash Media Live Encoder
115. the email address of the person you would like to be a remote presenter Click the Send button to send the email 1 Senda Production Team email to the remote presenter a Go to the Email gt Production tab in your WebCaster project 1 a Click the Create Group button b In the window that opens type in a Group Name for the remote presenter s Group name Permissions Nana Your nal Gr v E twee cont ee 7 a Sa mals Le conto Lj Director Control E Romota Prosartar gm Lj Unsseere Lj Uncategoizsd Prosar Lj Presenter 2 Delete Tech Save For Lator Screener E Anales C mem 1 a Check the Permissions box for Remote Presenter You will also want to check any other boxes if you want to give the remote presenter control of presentation elements such as slides polls and Q amp A b Add the remote presenter s email to the group using the Add Email button Once you ve added all the emails click the Save button c Check the box that appears next to your newly created Group name d Modify the Subject and Message of the email if necessary e Click the Send button to send the email to the remote presenter s Both methods result in an email being sent to the remote presenter that has a link for them to broadcast their camera to the presentation The main difference is that using the second method you can also give the remote presenter control over other presentation elements When the remo
116. the logo you plan to use the presenter image and bio m ee The Enterprise Class Video Platform The WebCaster viewer template player and the elements that you need to create to populate it Each element highlighted by a red arrow in the player shown above needs to be input or uploaded in the Manage screen during the setup phase Set Up Set up After you have figured out your plan the next step in producing a webcast with WebCaster is to set up the webcast in the program For the Purposes of this manual we will be using the 2000 Video Theme as an example Although the 2000 theme is for video you can also choose themes for Audio only On Demand and iOS devices The setup of the Audio only and iOS themes are similar to the setup of the video theme For example if you want to use the 2000 theme to play on both PC and an iOS device you must select 2000 for iOS You can see the setup of the On Demand theme here 2 12 There are also themes that include live or on demand closed captioning Chatroll for private and public messaging within the webcast customized certificates and PayPal integration For more information please visit our client wiki Add Audience Members through the Registrants Screen If you want to add audience members to your webcast you can input them through the Registrant Screen which is a tab off the Manage Screen as shown below This screen shows you everyone who has enrolled in your event You can
117. ts true behavior default tender start lt script gt Upload Select Login Lobby and Presentation Background Images The Webcaster Theme you choose already comes equipped with default Registration and Presentation background images However although there are default images already in place Webcaster permits the uploading of new background images for the Registration and Presentation pages To replace the default registration background image with a new one in your webcast Glick on the L button located next to the Login Background Image label The Selecting Login Background Image screen will appear This screen shows you image files that are available to you in your asset management system Ifthere are many images you can search for the one you want using the search box at the top of the screen When you find the image you want click on its name to highlight it It will turn blue and then click the b utton Ifthe image you want is not yet in the asset management system click The file navigation box will appear Select the file you want to upload and click Open Clicking Open on your selected file will do two things 1 It will select that file as your background image and 2 It will upload that file to your asset management for later use in other projects or other purposes To find out the size of the background image that you need to upload hover over th Image label on the Manage
118. u will see either the description of that property like with Presentation Name or the optimal size of an image you re supposed to upload if the manageable property entails uploading an image Prosentation Namo 2 Just lie the above image there is a pencil button next to some of the following fields which once clicked allows you to access a rich text editor The text editor permits the customization of your type Whenever you click on the pencil button next to a field the screen below will come up 3 2a eae ha Bes BOn ence 1U xw eo ae anelant Input the Event Description The Event Description appears in your event Registration Login and Lobby pages To input the description type your event description into the Description box You do not have to click save until you are finished with all the inputs on the screen However you can save your work and return to the project later Input the Presenter s Name and Bio The name and bio of your presenter will appear in the event lobby as well as in the viewer template when your event goes lives To input the presenter s name enter the information into the Presenter Name field Ifyou are entering more than one presenter name you should separate them with a comma as they will appear in the lobby in the following way Presenters Melissa Winthrop Jed Smith To input the presenters bio type or paste the the information into the Presenter Bio field Note You do not ha
119. ubtle Some media departments in a corporation have actual defined that pay for webcast production services as if the media department were a vendor In other situations the client may simply be an individual in the company who needs a webcast produced In all of these situations the dynamics are the same There is a client who wants a webcast produced and the producer or production team that is responsible for getting it done The producer is responsible for meeting or exceeding the client s expectations for the entire process and final product The IT Department Depending on how your organization is set up the Information Technology IT Department may have a big or small role in webcasting In some companies the IT department is completely responsible for webcasting In other situations such as one where the webcasting is produced through an external Software as a Service SaaS offering the IT Department might have minimal involvement In almost all cases however IT is involved in validating that the webcasting technology in use meets with organizational standards for security software applications and network usage In many webcasting productions IT needs to be aware of what is going on so they can facilitate the production process In addition IT is usually responsible for providing the PCs and other necessary equipment used in a webcast production The Production Team This is where we see the greatest variation in roles In
120. uestions viewers Viewer interaction overview Clicking the Edit Fields button in the upper right hand corner of the Interaction box produces the screen shown below The Edit Fields screen allows you to select which fields to include in the Interactions box Also on the top of the Interactions box you can filter the results displayed by the Polls Answered Questions Asked and the Survey Questions Answered Appendix Production Best Practices Guide Production Stage 1_ Plan Every well produced webcast begins with a plan The plan could be as simple as a few people agreeing on what is going to happen or as involved as a lengthy document outlining what is going to occur at every minute of a presentation The reason plans are so important in webcasting is that producing a webcast can be an unpredictable and error prone process that involves multiple factors These include remote presenters accompanying hardware and software and a lot of people on Internet connections watching the webcast In other words it can be a recipe for trouble if the entire process and flow of the event has not been worked out in advance The following Stage 1 Checklist summarizes the key components of the webcast planning process E Production Stage 1 Plan Checklist Item Description lss Owner Deadline Done ues involved Role assignment Who is going to do what on the team Promotion plan Key Stakeholder list Production
121. using WebCaster s Live Event Editor interface Question and answer handler s These are the people who oversee the answering of audience questions routing them to the correct person for answers and screening out questions that do not need to be answered The Presenter or Presenters Though not part of the team per se they are definitely a critical element in the production process The presenter needs to understand what is going on and be prepared to do his or her part of the webcast in a way that makes everyone especially the presenter look good The producer Someone has to be in charge of all this Or should be That person is the producer The producer is the boss of the webcast production team and is responsible to the client for the quality and success of the webcast The Five Stages of a Webcast Production In this manual we will refer to a five stage webcasting production process A webcast is a production Like any other event it follows a fairly standard flow of production stages beginning with the planning stage and culminating in the completion and archiving of the webcast material In some ways producing a webcast is no different from producing any other kind of media such as a television show or a convention keynote address The only differences involve the unique technologies that are employed in the process of distributing the webcast onto the Internet or private corporate network In our experience we
122. utive presenters it s a great idea to follow up directly with them or their executive admin to make sure they understand exactly what they will be doing when the event is occurring when rehearsals are scheduled how much to time to allow for pre event sign in and so forth For VIP presenters this is especially important We highly recommend that you test invitation emails to make sure that they look right and that the URLs embedded in them function as intended The flow of the event should be captured in a script that specifies exactly what is going to happen at specific times in the presentation Presenter Description Notes NA 00 10 01 00 Announce event 1 Narrator Good morning Be ready to Thank you for switch to joining us Narrator today 01 00 03 00 Introduction 2 John Smith Switch to Jolene at 3 00 03 00 15 00 Presentation 3 20 Jolene Ryan 15 00 20 Q amp A 21 John Smith Live Q amp A Victor is responsible for sending John the questions he will answer live Production Stage 3 Rehearse and Run The meaning of rehearse may be obvious but we wanted to point out a few nuances of rehearsing a webcast that make it slightly different from the typical AV production In a webcast you have all the logistical factors involved in putting on an AV production but you also have technical elements that need to be checked including computing software setup and network settings Production Stage 3 Plan Check
123. ve to click Save until you are finished with all the inputs on the screen However you can save your work and retum to the project later How WebCaster Stores Files and Media Assets Your webcast as well as its lobby and player may include various media assets such as video clips PowerPoint decks still images PDF files and so forth Before you can place these media assets in your webcast they first need to be uploaded to WebCaster s asset management system In order for a PowerPoint to be properly sized for a project you are building it needs to be uploaded via the manageable property in the project IMPORTANT Therefore you should upload the PowerPoint directly in to the project and not the asset manager To see what is already in your asset management system click on the My Assets link in the top right of the WebCaster interface The screen shown below will appear This is the My Assets asset on the list a preview of the asset will appear on the right side of the box list When you click on an My Assets screen showing files and media assets you can use in your webcast You can also upload assets to My Assets through several different points of input The Manage Screen The Live Event Editor To delete an asset from My Assets highlight the asset by clicking on it the name will appear highlighted in blue and then click on the Delete button A warning box shown below will appear asking you if you are
124. vision leadership Who s who You can also move around in the video by moving the slider at the bottom of the video preview Ell until you reach the desired spot in the video The slider on the synchronization timeline will move in tandem with the slider on the preview player You can also press the Play and Pause buttons until you get to the place you want The time indicator beneath the video frame will show you how far you have played in the video 0025 01 11 Change the Timing of a slide There are several ways of changing the synchronization between your video and slides One key point to understand is that while each slide has a starting point the end point for a slide s display on the screen will automatically occur when the next slide starts So you can setup your archived webcast so that slide 1 goes from 00 00 to 00 10 and slide 2 starts at 00 11 You do not have to specific that slide 1 ends at 00 10 If you move slide 2 to start at 00 08 slide 1 will automatically end at 00 08 Slides are synchronized only by their starting points You can move the starting point of a slide in several different ways By moving the P callout by clicking holding and sliding it to a place in the synchronization timeline By clicking on the slide Time next to the pertinent slide ID in the slide list as shown below The start time will open allowing you to type in a new start time Visible id Time Slide c By clicking
125. w in the Label column where it says enter label here gt Then type in the Name or Label you d like to give that field To choose the field type click on the dropdown menu in the added field s Type column the dropdown menu defaults to Text and select the question type Text Email Dropdown etc Ifthe type you ve chosen is a dropdown you can input a default value the field will display when someone first visits the registration page To input a default value simply click inside the Default column s cell box for the pertinent added registration field Ifthe type being used has values that a registrant must choose between then you can type the values in the Multiple Values column The respective values must be separated by a comma in order to make them each an individual option To change the amount of characters a field will allow you to enter click in the pertinent field s Max Chars column and adjust accordingly Input the field name you d like to set to the added field by clicking in the pertinent field s Field Name column The name should be one word For example the Location field has a field name of location The Field Name is used as a description for Analytics To make a field required Check the pertinent field s box in the Required Column An asterisk will appear before the word in the Field Name column Type an asterisk next to the name in the label To remove a fi
126. y to change the From field in any of the notification emails In the New Notification screen type the email address of where you d like the email to be from For example do not reply mycompany com info mycompany com etc When you have finished creating the Auto Notification click to complete the process or cancel If you saved the auto notification you will see it appear in the Auto Notifications screen as in the image below You can go back and edit the Auto Notification after you have created it To do this click on the notification in the Auto Notifications box to highlight it Then click on the Edit button Ifyou want to include a Calendar Invite iCal compatible for Microsoft Outlook you should check off the box next to Calendar at the bottom of the screen Additional Auto Notification information When you select Registration Confirmation the New Notification box will appear as in the image below The Registration Confirmation is automatically set to send an email Registration Confirmation immediately after someone registers for the webcast fammi o venum n P When you select any of the other three Auto Notifications such as Scheduled you will see an option named When on the New Notification screen where you can indicate the date and time that you d like the nolification sent out from iranyado om Subject Reminder Tie webs wi be string son The Auto Notific
127. your default device To select a device right click on the video player window in the Present tab and select Settings In the Flash Player Settings window that opens click the camera icon to select which video device you would like to use You can also select the video device by clicking the wrench icon that appears next to the video source in the Presenter List By default when the source appears in the Presenter List it will not be active you can tell this is the case because the icon next to the name of the source will be gray To activate the source click the icon next to the source name Once active the icon will turn red That source is now being broadcast Remember that you will either need to click Test Event or Start Event for that stream to be seen by someone viewing the Presentation page NOTE While you can certainly connect your webcam via this method best practice is to use software such as Flash Media Live Encoder to send your video stream to your project By doing so you will have much more control over the quality of your video stream Remote Presenter You can also have presenters in remote locations connect their webcams to the presentation using WebCaster s built in remote presenter functionality There are two ways to do this 1 Using the Email Presenter button located in the Presenter List of the Present tab a When you click on the Email Presenter button a window will open where you enter

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