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1. 98 System Status Overview screen 101 Service Status Overview strech rectora d Ph ado Poe EAS Sea Mees 101 Other Status Overview Screen areire teri et we tian ad eS 101 Active Monitor Settings screen 102 Site Management screen for Server Administrator 106 Search Virtual Site S SCIE vapse eat Boe ae hare ted ae lee ne ete 107 Advanced Search Serco 263 0 rs avira ais ee eee SE RAE 108 Virtual Site List Screen As ne Sahai a pan bee ee koe ae 108 Add Virtual SIL S T C dvi heat tient are ane ee ne 110 Edit Virtual Site Template Basic Settings tab 111 Edit Virtual Site Template Services and Features tab 113 Edit Virtual Site Template Web tab 114 Edit Virtual Site Template Anonymous FTP tab 115 Site Management screen for Site Administrator 116 Virtual Site Management screen for Server Administrator 117 search Users and User List Screens sun ee eae eda 119 Add New User screen a ae away te nh dale eee ek eine edhe heed xe 120 Wiser RISC SCreeh s preen til oe Phe oa ete ee oem 121 Modify User SCOR a CRE LR OA eee he eee els oe ee ee 121 Import User List SCENE EU SN LA SR eA eA Lee eee he 125 Export User ListScrcen 2 44 4 teen as I lie ar aie sa 126 Maina Lists SCEE autokey A Rd ee hi toed dc ae alse
2. 4 The name mod_ssl must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact rse engelschall com 5 Products derived from this software may not be called mod_ssl nor may mod_ssl appear in their names without prior written permission of Ralf S Engelschall 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by Ralf S Engelschall lt rse engelschall com gt for use in the mod_ssl project http www engelschall com sw mod_ssl THIS SOFTWARE IS PROVIDED BY RALF S ENGELSCHALL AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL RALE S ENGELSCHALL OR HIS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE 242 User Manual Sun Cobalt RaQ 550 server appliance Appendix H Glossary 1
3. Basic Advanced Zone Format Zone File Format settings one File Format RFC231 F User Defined Zone File Format Settings ane File Format for 24 bit networks optional i Zone File Format for gt 16 bit ane Pie Farmakoa Lepi 3j en 2 1 in addr ar networks optiona j one File Format for amp bit 2 4n 1 in addr arpa networks foptional i fone File Format for O bit 241 26n in addr arpa networks optiona j adiran ee el in add 3 Select a zone file format RFC2317 is the international standard format You can also select the option User defined If you select the option User defined fill in the four fields 4 Click Save 174 User Manual Sun Cobalt RaQ 550 server appliance Primary services Primary services A primary DNS server maintains a list of name records and their associated IP addresses This list is made available to other DNS servers if your domain is registered with your country specific domain naming organization Your Internet service provider ISP can help you register your Internet server Figure B 4 shows some sample entries in the Primary Service List table Figure B 4 Sample entries in the Primary Service List table Select Domain Add Record DNS Primary Service List localdomain Modify SOA 1 Entry Query V Type Response Action raq590 localdomain Forward 63 7 7 125 201 P M fe Back To set up the primary DNS s
4. 1 Select Server Management gt System Settings gt Power The Power Options screen and its associated buttons appear see Figure 38 Figure 38 Power Options screen Power Options f Return the system to the same state as before Action Taken When Power is power failure Restored Atter a Power Failure Leave the system off Turn the system on Remotely Power Up The System Never Wake On LAN On receipt of Magic Packet ED 2 Configure the Power Options fields e Action Taken When Power is Restored After a Power Failure This sets the behavior of the system when power is restored after a power failure If the server appliance is configured as a master connected to a UPS see UPS on page 85 activate the Turn the system on radio button This allows the master to power up after power is restored to the UPS power outlets subsequent to a power failure e Return the system to the same state as before power failure When power fails and then returns the server appliance will power back up if it was powered up before the power failure If it was powered down before the power failure it will remain powered down when power returns e Leave the system off Regardless of whether the server appliance was powered up or not before the power failure when power returns the server appliance will remain off e Turn the system on Regardless of whether the server appliance was powered up or not before the power failure when power
5. Appendix C LCD Menu Options Reset password menu For additional information see Resetting the Administrator password on page 48 Figure C 8 Reset password LCD menu SELECT RESET PASSWORD RESET PASSWORD Y ES N O RESETTING ADMIN PASSWORD user company com VOT 009 025 087 Note to enter the LCD menu editing mode press and hold the S button when the LCD displays the following message user company com 001 009 025 087 204 User Manual Sun Cobalt RaQ 550 server appliance Appendix D Disaster Recovery with Third Party Software The Sun Cobalt RaQ 550 server appliance supports the use of third party backup solutions for performing disaster recovery The supported backup solutions are e Knox Arkeia e Legato NetWorker Each of these solutions requires customization to correctly recover the Sun Cobalt configuration database in the Sun Cobalt RaQ 550 server appliance the database in Cobalt Configuration Engine CCE This appendix describes how disaster recovery works on the server appliance the steps required to perform general disaster recovery and detailed instructions on how to customize and use each of the specific backup solutions How disaster recovery works For the Sun Cobalt RaQ 550 server appliance the term disaster recovery means restoring the server after performing an OS restore operation which wipes the hard disk drive clean and returns it to a factory fres
6. Appendix D Disaster Recovery with Third Party Software 218 User Manual Sun Cobalt RaQ 550 server appliance Appendix E Servicing the Sun Cobalt RaQ 550 server appliance Your Sun Cobalt RaQ 550 server appliance can be serviced or upgraded in the field in the following areas Replace the hard disk drives Add a memory module DIMM Replace the fan and power cable Replace the power supply Replace the CR2032 lithium CMOS backup battery If the Sun Cobalt RaQ 550 server appliance is rack mounted using slide rails all components can be removed and replaced while the server appliance is in the rack To gain access to the components slide the server appliance out unplug the AC power cord and remove the top cover The following sections provide step by step upgrade and replacement instructions User Manual Sun Cobalt RaQ 550 server appliance 219 Appendix E Servicing the Sun Cobalt RaQ 550 server appliance Figure E 1 Components in the server appliance lt gt HDD Assembly amp Memory Modules amp Fan and Power Cable lt gt Power Supply gt Battery 220 User Manual Sun Cobalt RaQ 550 server appliance Installing or removing a hard disk drive Installing or removing a hard disk drive The Sun Cobalt RaQ 550 server appliance can contain one or two hard disk drives Before you replace or add a hard disk drive to the server appliance read all of the following Notes and Warnings Note
7. If the server appliance has been configured previously for a different network refer to Setup network menu on page 197 General Figure 2 and Figure 3 show the controls indicators and connectors on the Sun Cobalt RaQ 550 server appliance User Manual Sun Cobalt RaQ 550 server appliance 9 Chapter 2 Setting up the Sun Cobalt RaQ 550 server appliance Front view of the Sun Cobalt RaQ 550 server appliance Figure 2 Front view of the server appliance 1 The Status Indicators signal Ethernet hard disk drive and Web activities as well as overall system health status lt gt blinks when there is traffic on the network interfaces labeled 1 and 2 on the front panel The icon labeled 1 corresponds to the primary Ethernet connector on the back panel labeled I on the back panel the icon labeled 2 corresponds to the secondary Ethernet connector on the back panel labeled II on the back panel QQ glows steadily to indicate an active connection on the network interfaces labeled 1 and 2 on the front panel The icon labeled 1 corresponds to the primary Ethernet connector on the back panel labeled I on the back panel the icon labeled 2 corresponds to the secondary Ethernet connector on the back panel labeled II on the back panel G blinks when there is activity on a hard disk drive labeled 1 or 2 Note In some of the user interface screens a
8. The setup process occurs in two phases e Phase 1 Making the connection explains the physical connection of the server appliance to a power source and the network e Phase 2 Setting up with the Web Browser explains the network integration process and allows the administrator to select services and create users using a computer with a valid Web browser Phase 1 Making the connection Connecting to the network The Sun Cobalt RaQ 550 server appliance has two 10 100BASE TX interface connectors on the back panel The primary network interface connector is labeled I on the panel and the secondary interface is labeled II see Figure 4 Figure 4 Network and power connectors oto otio Secondary Primary Network Interface Network Interface Connect the primary network interface I of the server appliance to your local area network LAN with a twisted pair Ethernet cable Connecting the power Plug one end of the AC power cord into the back of the server appliance and the other end into an electrical outlet User Manual Sun Cobalt RaQ 550 server appliance 13 Chapter 2 Setting up the Sun Cobalt RaQ 550 server appliance Powering on the server appliance Turn on the power by pressing the C Logo Badge on the front of the server appliance see Figure 1 on page 4 The hard disk spins up and the fans start The diagnostic LEDs will flash a few times as part of a LED diagnostic test A number of
9. The value of the delivery priority specifies the order in which a series of mail servers is contacted for mail delivery The Delivery Priority setting is useful only if more than one MX record is configured for a domain or network 7 Click Save The Primary Service List table reappears with the new entry 8 To add another record select a record type from the pull down menu again To apply the changes to the DNS settings click Apply Changes Now The DNS Settings table appears 180 User Manual Sun Cobalt RaQ 550 server appliance Primary Services Configuring an Alias CNAME record An Alias CNAME record provides the translation from one fully qualified domain name to another fully qualified domain name The source domain name is known as the alias and the target domain name is known as the canonical name or real name The target host name does not need to be a member of the local domain For example you can create an Alias CNAME record of news domain com resolving to uucp isp net Important Do not use an Alias CNAME record to cause a ic domain name to resolve to a host name For example do not create an Alias CNAME record for mydomain com that resolves to www mydomain com Instead add a Forward Address A record for mydomain com to the IP address used by www mydomain com See Configuring a Forward Address A record on page 178 CNAME host names must be unique A and MX records must not share h
10. 4 Catch All Email Address foptional Configure the settings Enable APOP Check this box to enable authenticated POP APOP APOP prevents your popmail password from traveling over the network instead using it to encrypt a session password which can be checked against one encrypted by the popmail server also using your password This means that a hacker using a network sniffer can only capture your session password which cannot be used on a second session to read your electronic mail or do any other damage Using APOP means that your email password is less able to be electronically stolen and used by someone else Email Server Aliases optional Enter additional host or domain names for which this virtual site should accept email SMTP port 25 connections Separate multiple entries with a comma Example example com mail example com You can add aliases for email servers you are not restricted to receiving email messages only on the hostname domainname as entered in the site settings Catch All Email Address optional Specify an email address to receive messages that are addressed to unknown users and mailing lists If left blank email addressed to unknown users or mailing lists will not be accepted 2 Click Save to save the settings 136 User Manual Sun Cobalt RaQ 550 server appliance Managing Virtual Sites Shell This menu item is used to configure shell settings for this site and is only available to Se
11. L 208 Backup systems are very sensitive to time If possible configure the Sun Cobalt RaQ 550 server appliance to use a network time protocol NTP server to set the clock on the server appliance On the Server Desktop UI select System Settings gt Time to configure the time settings or to specify an NTP server Backup systems are very sensitive to correct DNS configuration Ensure that your server appliance has both forward and reverse DNS lookups available to the backup server so that the backup solution functions properly For more information see Appendix B Domain Name System Always backup and recover the var etc and usr sausalito directories together These directories contain both the machine configuration and the Cobalt configuration databases Backing up and recovering these directories at different times can lead to inconsistencies between the configuration of your server appliance and the configuration reported in the Server Desktop UT User Manual Sun Cobalt RaQ 550 server appliance Knox Arkeia Knox Arkela Tailoring the backup service Server side tailoring is required for Knox Arkeia Arkeia performs backups with groups of clients called savepacks When adding a Sun Cobalt RaQ 550 server appliance to a savepack on the Knox Arkeia backup server the tree options must be modified to use a pre backup and post backup command To set these parameters select the server appliance from the list of
12. Server Management on the user interface is available only when you log in under the user name admin Besides the options on the standard user interface there are two other options the Administration menu and the BlueLinQ See Figure 13 Resetting the Administrator password If you simply want to change the Administrator password for the server appliance you can do so through the Server Desktop UI If you forget the Administrator password for the server appliance you can reset the password This is done in two steps a Clear the password through the LCD console b Enter a new password for the admin account through the Server Desktop UI Note When the Administrator password for the server appliance is Cay cleared the default password admin is assigned Because you can access the root and admin account until a new password has been assigned you should assign a new password as soon as possible 48 User Manual Sun Cobalt RaQ 550 server appliance Resetting the Administrator password Clearing the password through the LCD console To clear the Administrator password for the server appliance L FA On the LCD console hold down the CSD button for approximately 2 seconds The LCD screen displays SELECT SETUP NETWORK Press the CSD button until the following message appears on the LCD screen SELECT RESET PASSWORD Press the CE button The LCD screen displays RESET PASSWORD YIES N O Use the a
13. Sets the maximum size of email messages this email server will send or receive Enter an integer greater than 0 The default value is to leave this field empty which allows this server to send and receive email messages of any size User Manual Sun Cobalt RaQ 550 server appliance 61 Chapter 4 Server Management e Force Sender Domain An optional domain name can be specified to override the From address of mail sent by users of this server This feature is also called Domain Masquerade e Smart Relay Server You can enter an optional host name in this field With this feature you can configure the Sun Cobalt RaQ 550 server appliance to send Internet email to a specific email server Enter the host name of the email server through which you want to relay your email This feature is useful if the server appliance does not have direct Internet access but can communicate with an email server that has direct Internet access e POP Authenticated Relaying Check this box to enable SMTP relay trusts by POP authentication If checked any user who successfully uses POP to check mail is trusted for 30 minutes to send email using the SMTP service This feature is useful for users who frequently travel e Relay Email from Hosts Domains IP Addresses Enter the IP addresses host names or domain names that are allowed to relay email through this Sun Cobalt RaQ 550 server appliance For more information see Email relaying on page 33 A
14. This establishes a Secure Sockets Layer SSL connection between your browser and the server appliance Sun Cobalt recommends that you enable the secure connection so that any data sent to or received from the Sun Cobalt RaQ 550 server appliance is encrypted If your browser does not support SSL or has problems accessing the server appliance try connecting without enabling the secure connection Some browsers do not handle SSL properly and the only option is not to use SSL 5 Click Login If you enabled the Secure Connect option your browser may prompt you to accept a self signed certificate This certificate is generated automatically for you and is required for SSL encryption If you do not accept the certificate you cannot use the Secure Connect option Note The Sun Cobalt RaQ 550 server appliance generates a Cay self signed certificate during configuration A self signed certificate encrypts the data but it does not authenticate the identity of the server at the other end of the connection For more information see the entries for Authentication Encryption and Secure Sockets Layer in Appendix H Glossary 6 The Server Management screen of the user interface appears see Figure 13 50 User Manual Sun Cobalt RaQ 550 server appliance Accessing Server Management save deainstraltc List Martens This AGE re cunrenity pe a Lodge minimalia Reise Arvid The following bullet items represent the fully ex
15. Administrator can only search for users edit the user template and add users A Site Administrator cannot search for virtual sites edit the virtual site template or add virtual sites Only a Server Administrator can perform these functions 116 User Manual Sun Cobalt RaQ 550 server appliance Managing Virtual Sites Managing Virtual Sites When you click the crayon icon in the Virtual Site List screen as a Server Administrator see Figure 65 Virtual Site List screen on page 108 or when you come to Site Management as a Site Administrator the screen shown in Figure 72 appears which allows you to modify the virtual site selected Note The Virtual Site Modification screen for Site Administrators Cay has only two tabs at the top Site Management and Personal Profile The other two tabs Server Management and BlueLinQ are available only to Server Administrators Figure 72 Virtual Site Management screen for Server Administrator 5 em e m m Le Sun Cobalt Breuil Skee Li ihithuclibindameerecas er Pjlanapr emri T EAN Lies Teepe Pull Mie Eimi A Cali ail wel Bibiifibisii si Hii To lui ack mec hy ay hee Es 78 TN os Dap ia pan va mal Using bre maia Wel User Manual Sun Cobalt RaQ 550 server appliance 117 Chapter 5 Site Management The following bullet items represent the fully expanded menu items on the left side of the Virtual Site Modification screen These are the functions
16. Apply Changes Now The DNS Settings table appears User Manual Sun Cobalt RaQ 550 server appliance 179 Appendix B Domain Name System Configuring a Mail Server MX record To receive mail for your domain name for example mydomain com you need to create a Mail Server MX Record A Mail Server MX record identifies the mail server responsible for delivering email messages to a specified host name optional and domain name An MX record is similar to an A record but resolves to a fully qualified domain name rather than an IP address Important It is critical that the MX record resolve to a fully ic qualified domain name that has a corresponding A record To configure a Mail Server MX record for your server appliance 1 Select Server Management gt Network Services gt DNS The DNS Settings table appears 2 Click Edit Primary Services above the table The Primary Service List table appears 3 Select Mail Server MX Record from the Add Record pull down menu The Add New Mail Server MX Record table appears 4 Enter the host name optional and domain name for example www and mydomain com to be served by the mail server 5 Enter the fully qualified domain name of the mail server for example mail mydomain com that serves the domain name entered in the second field 6 Under the Delivery Priority pull down menu select the priority for mail delivery to the mail server very high high low very low
17. AutoUpdate feature is aimed at organizations that wish to customize large numbers of Sun Cobalt RaQ server appliances with their own package but do not wish to be locked into a Configure to Order CTO process If your ISP has set up an auto provisioning server AutoUpdate allows the person doing the installation to point the Sun Cobalt RaQ 550 server appliance at the auto provisioning server and have the server appliance automatically load the available packages The connection takes place over a secure HTTPS channel and the use of authentication through the standard HTTP access mechanism is supported and recommended The AUTOUPDATE option is available through the LCD console It can be found in a similar manner to all other LCD menu items 1 Hold down the Select button on the server appliance until you are presented with the SELECT lt name of a menu item gt prompt on the LCD screen where lt name of a menu item gt is an item on the LCD menu 2 Continue pressing the Select button until you see the AUTOUPDATE menu item 3 Press the Enter button to view the AUTOUPDATE menu items The available menu items allow you to configure the IP address of an auto provisioning server enable an SSL connection and enter a token to authenticate Sending commands through the LCD interface checks the availability of an external auto provisioning server If the specified server cannot be found an error message is returned L Note You can on
18. Connection Port Range Sets the system s connection ports range to the one specified Note Refer to the Legato NetWorker documentation or the Legato Web site for more details on the Service Port Range and Connection Port Range values These ports are used for firewall support 3 Click Save to save the settings L Note The Legato NetWorker software locks the Server Desktop UI see Server Desktop UI on page 90 during the portion of the backup in which the server configuration data is being backed up 92 User Manual Sun Cobalt RaQ 550 server appliance Maintenance Additional Storage This selection allows you to add remove or modify additional storage devices New storage devices must be connected to the server appliance while it is powered down before they will appear in the list as new storage Third party backup software also detects the addition of new storage To specify the Additional Storage settings 1 Select Server Management gt Maintenance gt Additional Storage The Additional Storage Device List appears see Figure 46 Figure 46 Additional Storage Device List screen Additional Storage Device List O Entries This list is currently empty 2 Add additional storage devices while the server appliance is powered down 3 Click the Setup New Storage Device button when it becomes active after the storage devices have been added and the server appliance is powered back on The Setup New Storage Device
19. Create Signing Request to create a certificate signing request The Signing Request Information for Server Desktop screen appears see Figure 25 User Manual Sun Cobalt RaQ 550 server appliance 71 Chapter 4 Server Management Figure 25 Signing Request Information for Server Desktop screen Signing Request Information for Server Desktop Generate Self Signed Certificate M Location City State or Province Country Select country Organization Information Organization Organization Unit optional Other Information Contact Email optional Valid Period fi year s Y s Create Signing Request 4 After the fields are filled in activate the Generate Self Signed Certificate checkbox This allows you to generate a self signed certificate along with the signing request The self signed certificate can be used temporarily while you wait for the Certificate Authority to process your signing request The certificate signing request can be submitted to a Certificate Authority to create a signed certificate that Web browsers can verify as authentic 5 Click Manage Certificate Authorities to add or remove secondary certificate authorities for this site The Certificate Authority Management for Server Desktop screen appears see Figure 26 certain authorities issue an extra certificate to be used for client authentication in addition to the usual server certificate that most certificate authorities issue L Note Sec
20. Email Telnet Web and SNMP status of pages ASP and JSP Buffer Overflow Protection Scan Detection and Server Desktop see Figure 59 View the Other Status Overview screen This screen shows the status of the backup clients see Figure 60 L Note Clicking the magnifying glass icon for a status item displays 100 more details and in some cases fan and DIMM status for example provides graphical illustrations to help identify locate and correct a fault condition User Manual Sun Cobalt RaQ 550 server appliance Active Monitor Figure 58 System Status Overview screen System Status Overview 10 Entries Component Name Y Action CPU Usage Disk Integrity Disk Usage ECC Memory Correction Fans Memory Usage Network Status system Power Temperature UPS oe e8 e es st e 8 6 8 PPPPPPLPP PP Figure 59 Service Status Overview screen Service Status Overview 11 Entries Component NameW Action Active Server Pages ASF PP Buter Overflow Protection Domain Name Service ONS Server Email Servers File Transfer Protocol FTP server JavaServer Pages JSP and servlets scan Detection Server Desktop Simple Network Management Protocol SNMP Server Telnet Server Web Server EE Lee 06e Le PPPPLPPPPP Figure 60 Other Status Overview screen Other Status Overview 2 Entries T Component Nare Y Action Q Knox Arkeia Q Q Legato Net Worker Q User Manual Sun Cob
21. If it is on slide rails slide it out of the rack 2 Unplug the AC power cord then remove the top cover 3 Locate the drive 4 Remove the drive mounting screw as shown in Figure E 2 Figure E 2 Removing a drive Insert the screwdriver in the pry point adjacent to the mounting screw boss Gently pry the drive loose from the board connectors Install a replacement drive using the reverse procedure oe os Oo CA Reinstall the top cover and return the server appliance to the equipment rack 222 User Manual Sun Cobalt RaQ 550 server appliance Installing additional memory Installing additional memory Before attempting to install additional memory ensure that the DIMM to be installed is less than 0 158 inches 4 0 mm thick Contact Sun Cobalt Technical Support to receive a listing of approved memory vendors and the appropriate part numbers Caution The chassis contains electrostatic sensitive components Observe ESD precautions when removing the top cover of the server appliance Follow these steps to install memory 1 Power down and remove the server appliance from the equipment rack If it is on slide rails slide it out of the rack 2 Unplug the AC power cord then remove the top cover 3 Locate the DIMM sockets as shown in Figure E 3 4 To remove a DIMM release the socket eject levers and withdraw the DIMM Caution Observe proper ESD precautions and follow the manufacturer s instructions
22. KR KK OPE E E PANEL IS NOW PANEL IS NOW SEQUENCE AGAIN UNLOCKED LOCKED KKKKKKKKKKKKKK oF SEQUENCE SET SUCCESSFULLY E SELECT EXIT user company com 001 009 025 087 Note to enter the LCD menu editing mode press and hold the S button when the LCD displays the following message user company com 001 0097026 087 1 Current panel state is locked 2 Current panel state is unlocked 3 If panel use is attempted after panel is locked ENTER SEQUENCE KOK KKK KK KK KK You can now use the panel User Manual Sun Cobalt RaQ 550 server appliance 201 Appendix C LCD Menu Options Language menu Figure C 6 Language LCD menu SELECT LANGUAGE RES user company com 001 0094075 087 Note to enter the LCD menu editing mode press and hold the S button when the LCD displays the following message user company com 001009025087 202 User Manual Sun Cobalt RaQ 550 server appliance Clear scandetect menu Clear scandetect menu For additional information see Scan Detection on page 67 Figure C 7 Clear scandetect LCD menu SELECT CLEAR SCANDETECT clear scandetect Y ES TNO lt gt N Y E user company com 001 009 025 087 Note to enter the LCD menu editing mode press and hold the S button when the LCD displays the following message user company com 00L 009 025 087 User Manual Sun Cobalt RaQ 550 server appliance 203
23. L Enable Shell Access J User Manual Sun Cobalt RaQ 550 server appliance 113 Chapter 5 Site Management 4 Use the Web tab to configure Web options such as scripting languages See Figure 69 The following items are explained more fully under the section titled Web on page 132 Enable JSP and Servlets Allow the use of JavaServer Pages JSP software and Servlets Enable ASP Enable the use of active server pages ASP Enable PHP Scripting Enable the use of PHP scripts Enable Common Gateway Interface CGI Enable the use of CGI applications Enable Server Side Includes Enable the use of Server Side Includes Enable FrontPage Server Extensions Check the box to have FrontPage Server Extensions turned on by default when creating a new site Figure 69 Edit Virtual Site Template Web tab Basic Settings Services and Features Web Anonymous FTP Enable JSP and Serdets Enable 4 57 Enable PHP Scripting Enable Z ommon Gateway Interface Col Enable Server Side Includes 551 Enable FrontPage Server Extensions 114 LI LJ LI C1 CI LI User Manual Sun Cobalt RaQ 550 server appliance Site Management screen for Server Administrator 5 Use the Anonymous FTP tab to modify settings for anonymous FTP Anonymous FTP is explained more fully in the section titled Anonymous FTP on page 134 e Activate the Enable checkbox to enable anonymous FTP for the site e Maximum Allowed Upl
24. Manual Sun Cobalt RaQ 550 server appliance Serial console port 6 Locate the line with gds_db service This line is commented out with a symbol 7 Remove the symbol This enables inetd conf to launch the InterBase 6 0 database server when requests are made to its port 8 Save the file and exit the editor 9 Enter the command killall HUP inetd This causes the inetd server to re read its configuration file and activate the InterBase 6 0 database server 10 Enter exit to end your session as root Serial console port You can connect a console terminal to the DB 9 connector on the back panel of the Sun Cobalt RaQ 550 server appliance The terminal can be either an ASCH terminal or a PC running terminal software The console terminal should have the following communications parameters 115 200 baud 8 data bits no parity and one stop bit User Manual Sun Cobalt RaQ 550 server appliance 155 Appendix A Advanced Information Initializing the server appliance through the serial console port Instead of assigning the initial network settings for the server appliance through the LCD console you can connect the server to a terminal and assign the network settings through the serial console port This feature allows the assignment of network parameters only IP address netmask gateway Note You can initialize the server appliance through the serial Cay console port only once much like proceeding through
25. Manual Sun Cobalt RaQ 550 server appliance 137 Chapter 5 Site Management Figure 89 Web Archive war List screen Web Archive war List for www example com 0 Entries This list is currently empty 1 Click Add to add a Web Archive list see Figure 90 Figure 90 Add Web Archive war List screen Add New Web Archive to www example com Web Archive Fil URL FEES Fie Upload _Browse _ Installation Location http www example com 2 Configure the settings e Web Archive File Enter the location from which to obtain the war file Enter a URL beginning with either http or ftp to download the archive from a location on the internet or enter the file location of a war file to upload Click Browse to choose a file on your local hard drive If you have downloaded war archives to the web root an option to choose one of these files will also be available e Installation Location The contents of the Web Archive war will be extracted to this directory The directory will be created if necessary Note The Web Archive war cannot be installed in the home 9 directory of a user 138 User Manual Sun Cobalt RaQ 550 server appliance Managing Virtual Sites SSL This menu item is used access information about the SSL certificate used to provide secure access to your site using https on port 443 and is only available to Server Administrators For example SSL allows users to access your site b
26. Manual Sun Cobalt RaQ 550 server appliance 25 Chapter 2 Setting up the Sun Cobalt RaQ 550 server appliance RAID Setup Use the RAID Setup screen in Figure 9 to select the two internal disks to operate in either RAID 0 mode or RAID 1 mode Note You cannot later reverse the RAID configuration without data 9 loss If only a single disk 1s installed the screen will not appear Unless configured otherwise the server appliance operates in RAID 1 mode disk mirroring Click the right arrow at the bottom to move to the next screen Figure 9 RAID Setup E 2 2 ee eee lt gt Sunta RAID Setup Tour Cobalt servar hat RAID storage cape ty This server les Set of 2 interial Oichs that may De bup m one of two dffarent ais depending on your need One sqluban offers higher disk capacty while the other proades higher raliatality at the Bere of capacity Pleage diea AAD cer at on fron Te options Leon WARRI Tes decision cannot fe reversed without data loss Plaasa Ge certan yoru understand the implications of your choice before proceeding RAID Sebi PAOD cache Alit tien ai npea AA G Bae ae tame dake bair ee Br eg log deh All pace ve gaie ber zhong ke Eat af erlormalics will ba lool H arr cre Main DAID Las E RANDI mih So Rae de miraa AMD J maniara ain data on bot nhar ia F athar dsk bode your dots ss be m mirdia om His servie ih fut aol hal Les ie diih ipa wll De galib tor aona Aa 26 User Manual S
27. Policy Reply to Sender IE Gp D 130 User Manual Sun Cobalt RaQ 550 server appliance Managing Virtual Sites General Settings This menu item is used to modify settings for this site and configure some services Selecting the General Settings menu item brings up the Virtual Site Settings screen see Figure 84 Figure 84 Virtual Site Settings screen Virtual Site Settings for www example com IP Address 63 77 128 201 few example com Host Name Domain Mame Maximum Allowed Disk Space MB 500 1 24 612 Maximum Allowed Number of Users 25 Host and Domain Name Automatic ONS Configuration M Suspend E 1 Configure the settings JP Address Enter the IP address of the site Host and Domain Name Enter the host name of the site in the first field and the domain name in the second field For example the host name could be www mail etc The domain name could be example com cobalt com and so on e Maximum Allowed Disk Space MB The maximum disk space on the server in megabytes MB available to a site for files e Maximum Allowed Number of Users The maximum number of user accounts that a site can have e Automatic DNS Configuration Automatic DNS configuration manages DNS records for this site Web and Email server aliases are supported only if they share the site domain name This service does not register the domain name with a top level registrar e Suspend If checked access to the s
28. Post Messages Any user subscriber or not can post messages e Moderator Confirms All Messages Every message will require approval from the list owner moderator User Manual Sun Cobalt RaQ 550 server appliance 129 Chapter 5 Site Management e Subscription Policy Select a subscription policy for the mailing list e Open Any user may subscribe e Confirm An email confirmation is required to subscribe e Closed The approval of the list owner is required before subscribing Note Users can subscribe or unsubscribe from the list by sending Cay mail to majordomo thishost thisdomain com with the words subscribe list or unsubscribe list list is the mailing list name in the body of the message If the policy is Closed the message is sent to the list owner for approval before the subscription is allowed Approval is never required to unsubscribe e Maximum Message Length Select the maximum size in kilobytes or megabytes allowed for messages sent to this mailing list Messages exceeding this size will be rejected e Reply Policy Set the reply policy for this mailing list If you choose Reply to List replies will go to the list Otherwise replies will go only to the original author of the message Figure 83 Add Mailing Lists screen Advanced tab Basic Subscribers Advanced Oti rthdo derat or Password Policies Posting Policy Subscription Policy Maximum Message Length 50 kb Reply
29. RRS 145 Installed Software List table 146 BlueLinQ Settings Basic tab 147 BlueLinQ Settings Advanced tab 147 Account Settings table 33e du PUR ea NS wes ieee ele bese es 149 Be MCAS a fee RSS Ants con ok Oa di en oe ate ene he 150 Disk Usage table un test bees Oars Ie nee Che ea keata keen su 152 Serial console port location 156 Basic DNS table sise sn Ge Gites Rome cr er er She he Rees 168 Advanced DNS table eearri e kae Sd Gdn OMe ee eee ea 170 Zone Forma Laie ir a beanie kt aes ho Cie Gates Bods hes un 174 Sample entries in the Primary Service List table 175 Add a Subdomain Delegation 182 DNS Primary Service List after adding Reverse PTR Record 183 Adda Subnet Delesauion 3 44 ae iii abat adan se su 184 Sample entries in the Secondary Service List table 185 Add Secondary Domain table 186 Add Secondary Network table 187 Add New Reverse Address PTR Record table 188 Add New Forward Address A Record table 189 Add New Mail Server MX Record table 190 Basic method Or DNS x 4 6 4 0 Ne Spent eae eee eee ede he 193 Setup Network LCD Menu ccyiiwses dei
30. RaQ 550 server appliance 73 Chapter 4 Server Management System Settings The System Settings section allows you to configure the server appliance s network bandwidth and time settings The following submenus are available TCP IP IP Address Allocation Bandwidth Limits Power UPS Time Information TCP IP To specify the TCP IP settings L Select Server Management gt System Settings gt TCP IP The TCP IP Settings table appears see Figure 28 2 Click the Primary Settings tab and configure the selections as follows 74 e Host Name Enter the host name of this Sun Cobalt RaQ 550 server appliance The host name and the domain name combined together should uniquely identify this server Enter only lowercase alphanumeric characters dashes or periods For example www is a valid entry e Domain Name Enter the domain name of this Sun Cobalt RaQ 550 server appliance The host name and the domain name combined together should uniquely identify this server Enter only lowercase alphanumeric characters dashes or periods For example sun com is a valid entry User Manual Sun Cobalt RaQ 550 server appliance System Settings Figure 28 TCP IP Settings screen fe Modify Static Routes TCP IP Settings Primary Settings Interface Aliases few example com Host and Domain Name Host Mame Domain Name 63 77 128 10 DNS Servers optional Server Gateway optional 63 77 1281 Prim
31. Servicing the Sun Cobalt RaQ 550 server appliance 228 User Manual Sun Cobalt RaQ 550 server appliance Appendix F Product Specifications Hardware The Sun Cobalt RaQ 550 server appliance has the following hardware components Up to 1 2 GHz Intel Pentium HI Tualatin processor 512 kB of L2 cache DIMMs two slots Supports total memory size from 256 MB to 2 GB Slots accommodate 128 MB to 1 GB SDRAM DIMM modules modules must be 168 pin 3 3V registered ECC PC133 Qualified DIMM modules 256 MB 512 MB or 1 GB can be purchased from Sun Cobalt One or two internal Ultra ATA 100 hard drives server is compatible with ATA 33 ATA 66 or ATA 100 Drives are direct connect cableless Two 10 100BASE T Ethernet network interfaces the connector labeled I on the back panel interface is the primary LAN interface and has Wake on LAN support Dual DB9 serial port interfaces one for console one for UPS USB 1 0 connector solely for a printer connection LCD console for easy setup and administration One PCI slot 64 bit 33 MHz Two system fans with RPM monitoring One power supply assembly fan with RPM monitoring CPU temperature and voltage monitoring System temperature monitoring Lithium battery voltage monitoring Support for uninterruptible power supply UPS 1 See Active Monitor on page 99 User Manual Sun Cobalt RaQ 550 server appliance 229 Appendix F Product Specifications Sof
32. Setup Wizard License Agreement System Settings RAID Setup Product Registration Completing configuration with the Setup Wizard Software Auto Provisioning AutoUpdate 3 Services XIV Managing your personal profile Using email on the server appliance Email aliases Email relaying POP before SMTP feature Mailing lists Developing Web pages FrontPage 2002 Server Extensions Using an HTML editor CGI scripts Server side scripting languages Publishing Web pages using FTP Domain Name System DNS RAID 1 and RAID O support Hard disk drive failure User Manual Sun Cobalt RaQ 550 server appliance 13 13 13 14 14 14 16 18 19 20 21 22 26 24 28 30 31 31 32 32 33 34 34 35 35 37 37 38 38 39 40 40 System health monitoring Fan voltage and temperature monitoring Fan monitoring Temperature monitoring Voltage monitoring System Fault LED Back up and restore data Secure sockets layer SSL Install software Simple Network Management Protocol SNMP 4 Server Management Resetting the Administrator password Clearing the password through the LCD console Accessing Server Management Server Administrators Network Services Web ASP Administration FTP Email Servers Basic Tab Advanced Tab DNS SNMP Shell Security Scan Detection Buffer Overflow SSL System Settings TCP IP IP Address Allocation Bandwidth Limits Power User Manual Sun Cobalt RaQ 550 server applian
33. Subnet IP Address Specify an IP address within the desired subnet that will be delegated to another DNS server User Manual Sun Cobalt RaQ 550 server appliance 183 Appendix B Domain Name System Figure B 7 Add a Subnet Delegation Add a Subnet Delegation Parent Network 192168 10 2050 255 255 0 Subnet IP Address 192 168 1 0 Subnet Metwork Mask 255 255 255 1 eo Mame Servers 4 Subnet Network Mask Specify the subnet network mask in dot quad notation 5 Name Servers Specify a comma separated list of fully qualified host names that are authoritative for the specified subnet At least one name server must be specified 6 Click Save to save the subnet delegation 184 User Manual Sun Cobalt RaQ 550 server appliance Secondary services Secondary services The Administrator can configure a secondary DNS server to provide redundant DNS service to your computers If the primary DNS server is unavailable the secondary DNS server takes over Figure B 8 shows some sample entries in the Secondary Service List table Figure B 8 Sample entries in the Secondary Service List table Add Secondary Service ah Y econdar emite Ls 2 Enties secondary Service y Primary DNS Server i Action 10 9 128 65 255 355 DEL 192 168 2541 D i otherplace com 10 9 128 68 Il Fe Apply Changes Now Secondary service for a domain To add a secondary name server authority for a domain 1 Select Server Management
34. a summary of the FTP activity Figure 52 Configure FTP Reporting Options screen Configure FTP Reporting Options Starting From November 30 2001 Ending On November 30 2001 Generate Report 96 User Manual Sun Cobalt RaQ 550 server appliance Usage Information Email To configure email usage information for display 1 Select Server Management gt Usage Information gt Email The Configure Email Reporting Options screen appears see Figure 53 2 Enter the start and end dates for email activity to be included in the report 3 Click Generate Report to display a summary of the email activity Figure 53 Configure Email Reporting Options screen Configure Email Reporting Options Starting From November 30 2007 Ending On November 30 2007 Generate Report Disk To display the statistics for disk usage on a virtual site follow these steps 1 Select Server Management gt Usage Information gt Disk The Disk Usage screen appears see Figure 54 Figure 54 Disk Usage screen Disk Usage Summary Sites Al Users Notification Settings 3 Entries Disk Usage _ Total size Peete Oa gies 7 MB vi Percentage Used 824 16 1995 44 M home 152 13 24612 00 B var 29 05 1455 44 be 2 Click the Summary tab The Disk Usage table displays the disk usage by partition name see Figure 54 3 Click the Sites tab The Disk Usage table displays the d
35. add aliases for Web servers you are not restricted to receiving Web requests only on the domain name entered in the site settings 2 Click Save to save the settings Anonymous FTP This menu item is used to change File Transfer Protocol FTP Settings and is only available to Server Administrators The Server Administrator can enable the anonymous FIP server for the site set limits on the size of files that can be uploaded and set the number of simultaneous anonymous users This feature allows users without passwords to download and upload files through an FTP based application up to the specified amount of space allocated on the hard disk drive You can only enable anonymous FTP on one name based virtual site per IP address The UI does not allow you to enable anonymous FTP on a second name based virtual site that shares the same IP address Selecting the Anonymous FTP menu item brings up the Web Settings screen see Figure 86 134 User Manual Sun Cobalt RaQ 550 server appliance Managing Virtual Sites Figure 86 Anonymous FTP Settings screen Anonymous FTP Settings for www example com PF Enable Anonymous FTP Maximum Allowed Upload Disk Space MB 1 5005 Maximum Simultaneous Connections 1 Configure the settings e Enable Check this box to allow anonymous FTP for the user e Maximum Allowed Upload Disk Space MB This sets the limit in megabytes MB for anonymous FTP uploads e Maximum Simultaneous Co
36. address of the primary interface If you are using only one network interface connection to the server appliance use the primary Ethernet interface labeled I on the back panel and leave the secondary Ethernet interface labeled IT on the back panel empty Enter a series of four numbers between 0 and 255 separated by periods For example 192 168 1 1 is a valid entry IP Network Mask Primary Interface Enter the network mask of the primary interface If you are using only one network interface connection to the server appliance use the primary interface and leave the secondary interface empty Enter a series of four numbers between O and 255 separated by periods For example 255 255 255 0 is a valid entry MAC Address Primary Interface The Media Access Control MAC address is the hardware address of the network interface card This hardware address is a unique identifier and cannot be changed after manufacture IP Address Secondary Interface Enter the IP address of the secondary interface If you are using only one network interface connection to the server appliance use the primary interface and leave the secondary interface empty Enter a series of four numbers between O and 255 separated by periods For example 209 43 21 5 is a valid entry IP Network Mask Secondary Interface Enter the network mask of the secondary interface If you are using only one network interface connection to the server appliance use the primary int
37. after a power failure UPS support System management SSL support for secure administration Port scan detection support Simple Network Management Protocol SNMP management support Browser based Setup Wizard Browser based server and site administration Browser based software upgrade Browser based performance and usage reporting Online Active Assist real time help Active Monitor maintenance agents Advanced management using telnet or SSH Delegated server management User Manual Sun Cobalt RaQ 550 server appliance 231 Appendix F Product Specifications Physical data The Sun Cobalt RaQ 550 server appliance has the following physical characteristics 232 Dimensions 16 83 in x 14 0 in x 1 75 in 42 75 cm x 35 56 cm x 4 45 cm Weight with one hard drive 11 8 Ibs 5 37 kg Weight with two hard drives 13 Ibs 5 90 kg Power consumption 90W typical DC voltages e 5VSB 5 e 45V 45 e 4 12V 45 e 12V 10 e 4 3 3V 5 Power requirement for the PCI slot e SV IA e 4 12V 0 5A e 12V 0 1A Input line voltage e 90 135 VAC 50 60 Hz e 180 260 VAC 50 60 Hz Enclosure operating environment 1 00GHz CPU 39 F to 90 F 5 C to 32 C e 1 26GHz CPU 39 F to 95 F 5 C to 35 C e 10 to 80 humidity non condensing Enclosure non operating environment e 14 F to 122 F 10 C to 50 C e 5 to 93 humidity non condensing User Manual Sun Cobalt RaQ 550 server applia
38. all of it is immediately downloaded to your computer and no longer maintained on the server POP3 is built into the Netscape Navigator and Microsoft Internet Explorer browsers POP can be thought of as a store and forward service Another protocol Internet Message Access Protocol IMAP can be thought of as a remote file server POP and IMAP deal with receiving email from your local server Simple Mail Transfer Protocol SMTP is a protocol for transferring email between points on the Internet You send email with SMTP and a mail handler receives it on your recipient s behalf The mail is then read using POP or IMAP See also Internet Message Access Protocol IMAP on page 248 and Simple Mail Transfer Protocol SMTP on page 255 PPP See Point to Point Protocol PPPoE See Point to Point Protocol over Ethernet RAID 292 See Redundant Array of Independent Disks RAID User Manual Sun Cobalt RaQ 550 server appliance Redundant Array of Independent Disks RAID A redundant array of independent disks is a way of storing the same data in different places thus redundantly on multiple hard disks A RAID appears to the operating system to be a single logical hard disk There are a variety of different types and implementations of RAID each with its own advantages and disadvantages RAID Level 1 RAID 1 also known as disk mirroring consists of at least two drives that duplicate the storage of data A
39. any later version published by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally 240 User Manual Sun Cobalt RaQ 550 server appliance GNU General Public License NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 INNO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING
40. appears see Figure 47 Figure 47 Setup New Storage Device screen New Storage Device List l Entry Disk Name Size GEI Disk Partitions Setup idewhde 28 0 0 fe Back User Manual Sun Cobalt RaQ 550 server appliance 93 Chapter 4 Server Management 4 Click the green pencil icon to set up the disk The Setup Disk screen appears see Figure 48 Figure 48 Setup Disk screen Setup Disk dev hdc Disk Setup Options 94 Set up the disk using the Select Disk Setup Option pulldown menu To remove additional storage remove the storage device by clicking the red trash can icon in the Additional Storage Device List see Figure 46 then shut down the server appliance and physically remove the disk drive from the server appliance User Manual Sun Cobalt RaQ 550 server appliance Usage Information Usage Information The Usage Information section allows you to browse server and network service usage statistics The following submenus are available e Network e Web e FTP e Email e Disk Network To configure Network usage information for display 1 Select Server Management gt Usage Information gt Network The Configure Network Reporting Options screen appears see Figure 49 Figure 49 Configure Network Reporting Options screen a nn fe Generate Report 2 Enter the start and end dates for network activity to be included in the report 3 Click Generate Report The Network St
41. appliance as a DNS server you can enter the IP address of the server appliance into the DNS server field in the TCP IP configuration on your desktop computer RAID 1 and RAID 0 support RAID 1 and RAID O are both available on the Sun Cobalt RaQ 550 server appliance A redundant array of independent disks RAID is a way of storing the same data in different places thus redundantly on multiple hard disks A RAID appears to the operating system to be a single logical hard disk There are a variety of different types and implementations of RAID each with its own advantages and disadvantages The Sun Cobalt RaQ 550 server appliance implements RAID Level 1 RAID 1 also known as disk mirroring which consists of a primary hard disk and a secondary hard disk the secondary hard disk is an exact copy or mirror image of the primary hard disk RAID O is also available RAID O stripes data across two disks making the two disks appear as one large disk about the size of the two disks combined While this gives you more disk size if either disk fails data will be lost Although RAID can protect against disk failure it does not protect against operator and administrator human error or loss due to system errors The server appliance configuration uses Software RAID meaning that it implements RAID in the software and requires no extra hardware RAID O must be enabled through the Setup Wizard RAID 1 is enabled by default if you
42. appliances are connected to a UPS Figure 40 UPS Connections Master RaQ 550 Serial Cable UPS mE AC Power Slave RaQ 550 Network IP Connections Slave RaQ 550 Slave RaQ 550 Ne Power Cables As shown in the diagram the UPS receives AC power and in turn supplies AC power to the master and slave server appliances The master controls how power is applied to the slaves A UPS master server appliance has the UPS directly connected to its second serial port A UPS slave server appliance communicates with a UPS master server appliance over the network for information on the UPS A serial cable between the UPS and the second serial port of the master server appliance allows status and commands to be exchanged between the server appliance and the UPS An IP connection between the master and the slaves allows the slaves to shut down in an orderly manner in case of a low battery condition at the UPS and for the master server appliance to issue Wake on LAN magic packets to power up the slaves after power is restored User Manual Sun Cobalt RaQ 550 server appliance 55 Chapter 4 Server Management A typical power outage scenario is described in the following steps This is only one of many scenarios possible and depends on the configuration of the UPS options described later L The power is on and everything is normal In this state the master server appliance queries the status of the UPS A daemon process
43. be able to send outgoing email messages through Sun Cobalt RaQ 550 server appliance POP before SMTP feature The Sun Cobalt RaQ 550 server appliance provides an option to allow POP authentication before SMTP Normally you only permit email relaying from within your own network But some users travel and connect from other places for example sales people or field engineers and you want to let those users relay email through your server The way to allow this and still protect your server appliance from being used to relay spam mail is to authenticate the user through POP before establishing an SMTP connection When a user logs in for POP3 email the Sun Cobalt RaQ 550 server appliance notes the IP address from which the connection was made and permits relay from that IP address for a limited time Travelling users need only check their email to unlock the mail server no changes to the client mail software are necessary The POP before SMTP implementation causes the IP addresses to expire after 30 minutes Mailing lists A mailing list allows you to send messages to a certain group of people without having to address them individually You can create a mailing list comprising users registered on the Sun Cobalt RaQ 550 server appliance as well as email addresses external to the server appliance See Mailing Lists on page 127 for more details on how to set up and use mailing lists 34 User Manual Sun Cobalt RaQ 550 s
44. client software Use of SSH is generally considered more secure than use of telnet because SSH encrypts all data including passwords that are sent between the client and the server 66 User Manual Sun Cobalt RaQ 550 server appliance Security Security The Security section allows you to manage certificates and server security The following submenus are available e Scan Detection e Buffer Overflow e SSL Scan Detection IP port scanning is the act of systematically scanning a computer s IP addresses Port scanning can be malicious in nature if someone is looking for a weakened access point to break into your server If an IP address connects to a specified number of ports within a specified time the Scan Detection settings allow blocking those IP addresses from connecting to the server To specify the Scan Detection settings 1 Select Server Management gt Security gt Scan Detection The Scan Detection Settings table appears see Figure 22 Figure 22 Scan Detection Settings screen Scan Detection Settings Action Against Detected Scans Log only Time Between Scans in Seconds 300 60 6007 Number of Ports Scanned 5 3 8 E IF Addresses Always Blocked optional IF Addresses Never Blocked foptional j User Manual Sun Cobalt RaQ 550 server appliance 67 Chapter 4 Server Management 2 Configure the selections as follows e Action Against Detected Scans Choose what action to
45. clients in the savepack and edit the tree options for that client Important For the hostname enter the host name only Do not ics enter the fully qualified domain name 1 Next to the option command before tree uncheck the option Backup tree if command fails 2 In the field following this option enter hostname usr local sbin cobalt_prebackup where hostname is the client name of the server appliance you are backing up 3 Next to the option command after tree check the option Execute if tree backup fails 4 Inthe field following this option enter hostname usr local sbin cobalt_postbackup where hostname is the client name of the server appliance you are backing up 5 Select All but NFS in the File System Allowed menu User Manual Sun Cobalt RaQ 550 server appliance 209 Appendix D Disaster Recovery with Third Party Software Files associated with Knox Arkeia tailoring Table 1 lists the files associated with the Knox Arkeia software These files are located on the Sun Cobalt RaQ 550 server appliance Table 1 Files associated with Knox Arkeia tailoring Path and file name usr local sbin cobalt_prebackup usr local sbin cobalt_postbackup etc rc d init d cobalt_restore var cobalt backups cce tar Description Script that runs before a backup to create archives of the CCE database Script that runs after a backup to delete the archives created by cobalt_preb
46. containing a list of users to be uploaded to the system Enter a URL beginning with either http or ftp to download the file from a location on the internet or enter the full path to a file to upload Click Browse to choose a file on your local hard drive Click Import Now The server prompts you with a confirmation dialog If you agree to continue the server returns a status screen showing you how many lines of the text file have been processed and how many of the users have been successfully added and not added After all the lines in the file have been processed if errors were encountered the system displays a summary report The summary report explains why a particular line failed to add a user If no errors were encountered the system returns you to the to the User List table displaying the newly added users User Manual Sun Cobalt RaQ 550 server appliance 125 Chapter 5 Site Management Exporting Users You can export the list of users on the virtual site to a text file that is compatible with the Import feature described above The file is downloaded to your local machine Passwords for users are stored in an encrypted format that does not allow for the recovery of the actual password Therefore you have two options for the creating a temporary password for each exported user Click Export to export users from the server The export function returns a TSV Tab Separated Value format file that is compati
47. following steps 1 Perform an OS restore to wipe the hard disk drive and return the server appliance to a factory fresh state 2 Configure the server appliance through the Setup Wizard and return it to the network The server appliance must be able to communicate with the backup server otherwise the recovery will fail 3 If possible configure the server appliance to use a network time protocol NTP server to set the clock on the server appliance On the Server Desktop UI select System Settings gt Time to configure the time settings or to specify an NTP server User Manual Sun Cobalt RaQ 550 server appliance 211 Appendix D Disaster Recovery with Third Party Software 4 Select Maintenance gt Knox Arkeia and configure the Knox Arkeia client on the server appliance e Enable Client Click to enable the check box Enable Client e Backup Server Name Enter the fully qualified domain name of the Knox Arkeia backup server e Port Number Enter the port number to which your Knox Arkeia backup server is listening The default port number is 617 5 Click Save 6 Reattach and erase any additional storage that was connected to the server appliance before the OS restore Performing a disaster recovery operation After completing the preparation steps in the previous section the Sun Cobalt RaQ 550 server appliance is now ready to be restored The restoration options on the Knox Arkeia backup server should include
48. gt Network Services gt DNS The DNS Settings table appears 2 Click Edit Secondary Services above the table The Secondary Service List table appears 3 Select Domain Secondary Service for a domain from the Add Secondary Service pull down menu The Add Secondary Service table appears see Figure B 9 4 Inthe first field enter the domain name for which DNS information is served by the IP address in the second field 5 Inthe second field enter the IP address of the primary DNS server for the domain name specified in the first field 6 Click Save The Secondary Service List table reappears with the new entry 7 To add another secondary service select a service from the pull down menu again To apply the changes to the DNS settings click Apply Changes Now The DNS Settings table appears User Manual Sun Cobalt RaQ 550 server appliance 185 Appendix B Domain Name System Figure B 9 Add Secondary Domain table DNS Add Secondary Service Domain Name Primary DNS Server IP Address Secondary service for a network To add a secondary name server authority for a network 1 Select Server Management gt Network gt DNS The DNS Settings table appears 2 Click Edit Secondary Services above the table The Secondary Service List table appears 3 Select Network Secondary Service from the Add Secondary Service pull down menu The Add Secondary Service table appears see Figure B 10 4 In the firs
49. lt tab gt lt email aliases gt To specify multiple email aliases for a user separate each alias with a space character Other parameters for a site user such as the user s maximum allowed disk space and site administrator privileges cannot be specified in the file for individual users However the settings specified in the User Templates page are applied to each user imported Thus for example if you wanted all the users in your text file to have FrontPage enabled you could configure FrontPage enabled by default in the User Templates table L Note The Server Administrator must enable a particular service for the virtual site before the Site Administrator can enable that service for a site user An example file with two users might look like this dwest lt tab gt Doug West lt tab gt 4ng31flr3 lt tab gt doug douggie dw tdurden lt tab gt Tyler Durden lt tab gt s04p lt tab gt tyler td fighter L Note The lt tab gt indicator represents the tab key on your keyboard 124 User Manual Sun Cobalt RaQ 550 server appliance Managing Virtual Sites Importing Users Selecting the Import menu item brings up the Import User List screen see Figure ye Figure 77 Import User List screen Import User List to www example com URL Source File Upload _Browse _ 1 Configure the settings on the Import User List screen Source File Enter the location from which to obtain the TSV Tab Separated Value format file
50. network gateway through which the target subnet s packets will be re routed Enter a series of four numbers between 0 and 255 separated by periods For example 192 168 1 1 is a valid entry e Network Interface Select the network interface through which the target subnet s packets will be re routed If no device is specified a device will be selected based on the IP address of the network gateway Your choices are Primary Ethernet Interface and Secondary Ethernet Interface 6 Click Save User Manual Sun Cobalt RaQ 550 server appliance r Chapter 4 Server Management You can use a TCP IP alias to establish an additional network address for the same network interface This can be useful in permitting a single physical interface to accept packets addressed to several different addresses such as when you are changing network numbers and you wish to accept packets addressed to the old interface Another case is when you would like to have multiple addresses assigned to a single network interface 1 Return to the main screen and click the Interface Aliases tab see Figure 31 Figure 31 Interface Aliases Tab te Modify Static Routes TCP IP Settings Primary Settings Interface Aliases te Add Alias O Entries This list is currently empty 2 Click Add to display the Add Alias table see Figure 32 Figure 32 Add Aliases table Add Alias Interface Primary Interface cethi IPF Address Hetmask 3 Configure
51. not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other licensees extend to the entire whole and thus to each and every part regardless of who wrote it Thus it is not the intent of this section to claim rights or contest your rights to work written entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a work based on the Program on a volume of a storage or distribution medium does not bring the other work under the scope of this License User Manual Sun Cobalt RaQ 550 server appliance 237 Appendix G Licenses 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software i
52. on a site Figure 63 Search Virtual Sites screen Search Virtual Sites Search Full Host Name fe Search Advanced Search 1 Configure the settings shown in the screen e Search The Search drop down box allows you to choose the site property on which to search full host name or IP address Sites with names or IP addresses that contain the text entered in the field to the right of the drop down box for the chosen property will be listed when you click Search e Advanced Search An advanced search allows you to perform a more refined search on site properties When you click Advanced Search the dialog box shown in Figure 64 appears Choose the search criteria that you desire to make your search more refined 2 Click Search to begin the search User Manual Sun Cobalt RaQ 550 server appliance 107 Chapter 5 Site Management Figure 64 Advanced Search screen Search Virtual Sites search Options Search Criteria Site Uses Suspended Display Options Sites Per Pare Full Host Name gt Contains 7 SSL Shell Access Usage Information l Common Gateway Interface CGI M Anonymous FTP PF PHP Scripting PF Frontpage Server Extensions M Server Side Includes 551 l Authenticated POP f4POP M JavaServer Pages JSF and Servlets PF Active Server Pages 45P4 r 25 Virtual Site List The Virtual Site List dialog box shown in Figure 65 displays the existing virtual sites and allows y
53. on the server appliance the server defaults to the Administrator s choice of language Note You cannot use accented characters for example 4 in Cay the following items e User names e Email addresses and email aliases e Host names and domain names You can use accented characters in descriptive fields for example in the Full Name field for a user To configure the server appliance enter information into the fields on the Setup Wizard screens These fields are described in the sections that follow The Setup Wizard is a series of screens that guide you through the setup process After completing each step click on the right arrow at the bottom to apply the changes and move on to the next step You can click on the left arrow to return to a previous screen The Sun Cobalt RaQ 550 server appliance performs automatic checks on the information entered and alerts you when an illegal value or a problem is encountered When the information is entered correctly at each stage the server appliance enters the changes in its configuration files before proceeding to the next step Changes may take several seconds to complete Click Start on the Welcome screen to begin the Setup Wizard Note For help with a particular item in the Setup Wizard move the Cay pointer over the item on the screen help text appears at the bottom of the screen 20 User Manual Sun Cobalt RaQ 550 server appliance Phase 2 Setting up with the We
54. pages in response to specific user inputs These applications range from simple scheduling and conferencing applications to sophisticated electronic commerce solutions You can develop CGI scripts on your desktop machine and then transfer them to the server appliance through an FTP based application that allows the permissions to be set to Executable CGI scripts must use pl or cgi filename extensions in order to be executed by the Web server Use FTP to upload cgi and pl files use ASCII mode to upload CGI files Once the file is on the Sun Cobalt RaQ 550 server appliance use your FTP program to make the script executable You can also use the telnet command chmod 775 lt filename gt cgi The path to Perl is usr bin perl User Manual Sun Cobalt RaQ 550 server appliance 37 Chapter 3 Services Server side scripting languages The Sun Cobalt RaQ 550 server appliance supports both the Active Server Pages ASP and PHP scripting languages These features are enabled on a per site basis see the Web Settings table under Site Management gt Services gt Web Like CGI scripts you can develop ASP and PHP scripts on your desktop machine and then transfer them to the server appliance by means of an FTP based application Unlike CGI scripts ASP and PHP do not require execute permissions to work correctly However ensure that the Web server process can read the scripts you can use the telnet command chmod 664
55. returns the server appliance will power up 82 User Manual Sun Cobalt RaQ 550 server appliance System Settings e Remotely Power Up The System Wake On LAN This sets the system s Wake On LAN capability which allows you to remotely power up the server appliance over a network If the server appliance is configured as a slave activate the On receipt of Magic Packet radio button This allows the master to remotely wake up the slave over the network after power is restored see UPS on page 85 for more details on how to use Wake on LAN Note The Wake on LAN capability is supported only by the Cay primary Ethernet interface labeled I on the rear panel Click Shutdown for instructions on shutting down the server appliance For security reasons you cannot power down the Sun Cobalt RaQ 550 server appliance through the Desktop Server UI you must power down the server appliance through the LCD console This screen lists the steps for powering down see Figure 39 Figure 39 Shutdown screen For security reasons this server appliance cannot be shutdown through the web user interface Please use the LCD Panel on the server appliance to shutdown instead To power down the server appliance I On the LCD console press the Power button The LCD screen displays POWER DOWN Use the arrow buttons to toggle the cursor between Y and N Place the cursor on Y and press Enter to power down the system
56. standard Web browsers e Macintosh OS9 Internet Explorer 5 or Netscape 4 78 e Macintosh OSX Internet Explorer 5 1 e Windows 98 NT 2000 Internet Explorer 5 5 and 6 0 or Netscape 4 78 To manage the server appliance from the user interface you must enable cookies cascading style sheets and JavaScript on your browser these features are normally enabled by default viii User Manual Sun Cobalt RaQ 550 server appliance 12 Regulations and Information FCC Class B Notice This device complies with Part 15 of the FCC Rules Operation 1s subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user 1s enc
57. the browser based Setup Wizard To initialize the Sun Cobalt RaQ 550 server appliance through the serial console port 1 Connect a null modem serial cable to the serial console port on the back panel of the server appliance See the following figure Figure A 1 Serial console port location fo eS C C otio otio Serial Console Port 2 Configure your terminal software to the following parameters e 115 200 Baud e 8 data bits e no parity e I stop bit 3 Power on the server appliance with the power switch on the front panel A number of boot messages are displayed on your terminal screen 4 If there is more than one language available on the system you will be prompted to select the default system language to use This language is also used as the admin user s language 156 User Manual Sun Cobalt RaQ 550 server appliance 10 Powering down the server appliance remotely The first prompt asks for an IP address Enter the Primary IP address for the server appliance for example 10 9 19 55 The second prompt asks for the netmask address Enter the Primary Netmask for the server appliance for example 255 0 0 0 The third prompt asks for the gateway address Enter the gateway for the server appliance for example 10 9 25 254 Confirm the settings that you have entered e Primary IP address 10 9 19 55 e Primary Netmask 255 0 0 0 e Gateway 10 9 25 254 Another prompt is displayed S AVE C ANCEL En
58. the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute the Program at all For example if a patent license would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices Many pe
59. the risk of electric shock do not plug Sun Cobalt products into any other type of power system Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building Warning Not all power cords have the same current ratings Household extension cords do not have overload protection and are not meant for use with computer systems Do not use household extension with your Sun Cobalt products Warning Your Sun Cobalt product is shipped with a grounding type three wire power cord To reduce the risk of electric shock always plug the cord into a grounded power outlet Warning The power switch of this product functions as a standby type device only The power cord serves as the primary disconnect device for the system Be sure to plug the power cord into a grounded power outlet that is nearby the system and is readily accessible Do not connect the power cord when the power supply has been removed from the system chassis 4 Lithium Battery The lithium battery on the system board provides power for the real time clock and CMOS RAM The battery has an estimated useful life expectancy of 5 to 10 years If your system no longer keeps accurate time and date settings it may be time to change the battery See Replacing the battery on page 227 vi Warning Batteries may explode if mishandled or incorrectly replaced Do not dispose of the battery in fire Do not disassemble
60. user cannot send outgoing email through this server unless the IP address host name or domain name of the machine from which they they are connecting is entered in this field Networks may be specified in addition to IP addresses For example to allow relaying for a network 192 168 1 1 with subnet mask 255 255 0 0 specify the address 192 168 0 0 Caution Some users advise you to open relay to all com edu net and other top level domain addresses However doing so allows hosts belonging to com edu net and others to relay email through your server appliance this relayed mail is known as spam mail Spam mail can appear as though it originated from your server appliance and as a result others may blacklist your server appliance as a known spam site If your server appliance is blacklisted many mail servers will not relay your email and your customers will not receive any email messages 62 User Manual Sun Cobalt RaQ 550 server appliance Network Services Note By default the domain name for the Sun Cobalt RaQ 550 9 server appliance is allowed to relay email If you do not want to allow email originating from the domain to which your server appliance belongs to be sent through your server appliance enter the domain name of your server appliance in the Block Email From Hosts Domains field You will be able to download email but not be able to send outgoing email messages through Sun Cobalt RaQ 550 server appliance T
61. when handling the DIMM 5 To install a replacement DIMM release the socket eject levers then press the DIMM into the socket until the levers close and engage the cutouts at each end of the DIMM Note that the DIMM edge connector is keyed 6 Reinstall the top cover plug in the AC power cord and return the server appliance to the equipment rack User Manual Sun Cobalt RaQ 550 server appliance 223 Appendix E Servicing the Sun Cobalt RaQ 550 server appliance Figure E 3 Removing a DIMM P tr NG NG Replacing the fans and power cables Caution The chassis contains electrostatic sensitive components Observe proper ESD precautions when removing the top cover of the server appliance Note Before replacing the fans and power cables contact Sun 9 Cobalt Technical Support to receive a listing of approved vendors and the appropriate part numbers Replace a fan as follows 1 Login as the server administrator or site administrator and select the Active Monitor menu item 2 When the System Status Overview screen is displayed go to the Fans entry and click on the magnifying glass icon The Fan Monitor screen is displayed and indicates which fan is defective 3 Power down and remove the server appliance from the equipment rack If it is on Slide rails slide it out of the rack 4 Unplug the AC power cord then remove the top cover 224 User Manual Sun Cobalt RaQ 550 server appliance Re
62. www efgh com and www xyz com can use 192 168 25 77 as their IP address L Note The Sun Cobalt RaQ 550 server appliance supports e Domain Name The default domain to which new sites will belong Each virtual site also requires a domain name for example efgh com or xyz com You must register the domain name Visit the Internet Corporation for Assigned Names and Numbers ICANN at http www icann org for a list of accredited domain name registrars Note The Sun Cobalt RaQ 550 server appliance can serve as the Cay DNS server and provide the host name e Maximum Allowed Disk Space The maximum disk space on the server appliance in megabytes MB available to a site for files e Maximum Allowed Number of Users The maximum number of user accounts that a site can have e Catch All Email Address Specify an email address to receive messages that are addressed to unknown users and mailing lists If left blank email addressed to unknown users or mailing lists will not be accepted If the specified address does not exist mail to unknown users and mailing lists may be rejected just as if no address was specified 112 User Manual Sun Cobalt RaQ 550 server appliance Site Management screen for Server Administrator Automatic DNS Configuration Automatic DNS configuration manages DNS records for this site Web and Email server aliases are supported only if they share the site domain name This service does not register the domain n
63. you as the Server Administrator enable FrontPage Server Extensions service Shell Accounts service or APOP service the Site Administrators can enable or disable FrontPage user webs enable or disable individual per user shell access or APOP per user Follow these steps to edit the virtual site template 1 Click the Edit Virtual Site Template button to edit the settings that are automatically filled in when adding a virtual site When you click this button the Virtual Site Template table appears see Figure 67 Figure 67 Edit Virtual Site Template Basic Settings tab Basic Settings services and Features Web Anonymous FTP IP Address fo Domain Hame fo Maximum Allowed Disk Space hi El S00 blasin urm Allowed Murmber of Ls ers 25 000 Catch All Email Address fo Automatic OMS Configuration ai User Manual Sun Cobalt RaQ 550 server appliance 111 Chapter 5 Site Management 2 Use the Basic Settings tab to configure the default network user and disk limits and email settings for new virtual sites See e IP Address The default IP address that will be filled in when adding a site To use the server appliance you require an IP address or range of IP addresses name based virtual sites allowing many sites to share a single IP address You can create many virtual sites using the same IP address for example 192 168 25 77 as long as the fully qualified domain name for each site is different for example both
64. your recipient s behalf Then the mail is read using POP or IMAP See also Post Office Protocol 3 POP3 on page 252 and Simple Mail Transfer Protocol SMTP on page 255 Internet Protocol IP A network layer protocol in the TCP IP stack offering a connectionless internetwork service IP provides features for addressing type of service specification fragmentation and reassembly and security IP is defined in RFC 791 InterNIC The former organization responsible for registering and maintaining the com edu gov net and org domain names on the World Wide Web Domain name registration is now performed by Network Solutions Inc who will continue to be under U S government contract for a limited time IP address A 32 bit address assigned to hosts using Transmission Control Protocol Internet Protocol TCP IP An IP address belongs to one of five classes A B C D or E and is written as four octets separated by periods for example 192 168 10 10 also called the dotted decimal format Each address consists of a network number an optional subnetwork number and a host number The network and subnetwork numbers together are used for routing while the host number is used to address an individual host within the network or subnetwork A subnet mask is used to extract network and subnetwork information from the IP address Also called an Internet address 248 User Manual Sun Cobalt RaQ 550 server appliance LAN
65. 0 100BASE TX An Ethernet connection over twisted pair cables with a throughput of 10 Mb s or 100 Mb s 10BASE T A 10 Mb s baseband Ethernet specification using two pairs of twisted pair cabling Category 3 4 or 5 one pair for transmitting data and the other for receiving data LOBASE T part of the IEEE 802 3 specification has a distance limit of approximately 328 feet 100 meters per segment 100BASE TX A 100 Mb s baseband Fast Ethernet specification using two pairs of either unshielded twisted pair UTP or shielded twisted pair STP wiring The first pair of wires is used to receive data the second pair is used to transmit The Ethernet standard specifies cable lengths of from to 100 meters To guarantee proper signal timing a LOOBASE TX segment cannot exceed 328 feet 100 meters in length IOOBASE TX is based on the IEEE 802 3 standard APOP See authenticated post office protocol APOP Authenticated Post Office Protocol APOP APOP prevents your popmail password from travelling over the network instead using it to encrypt a session password which can be checked against one encrypted by the popmail server also using your password User Manual Sun Cobalt RaQ 550 server appliance 243 Appendix H Glossary Authentication The process whereby a user or information source proves they are who they claim to be in other words the process of verifying the identity of a user device or other entity in a computer syst
66. 0 server appliance has been configured the screen shown in Figure 11 appears Note If you changed the system time in the System Settings screen Cay you may be presented with the login screen Figure 11 Server Management on the user interface E sun Cora a TF ET TrEn i Fier amm h Ses F arr Maitre ra ln T Sror t Sausm Sriibig re Ths let i Gurrenby empty Elanora L L URL nipa aie Actes Hariini There are four tabs at the top of the screen e Server Management for details see Chapter 4 Server Management e Site Management for details see Chapter 5 Site Management e BlueLinQ for details see Chapter 6 BlueLinQ e Personal Profile for details see Chapter 7 Personal Profile The buttons on the left side of user interface provide access to the information and functions on this site Move the mouse pointer over the menu buttons and a description of the user interface features appears in the help text frame at the bottom 28 User Manual Sun Cobalt RaQ 550 server appliance Phase 2 Setting up with the Web Browser The icons in the upper right hand corner of the screen are described below Help icon If you have installed third party software on the Sun Cobalt RaQ 550 You can access the user manual in PDF format from the user interface J server appliance the relevant documentation is available on this screen To access the PDF file for the user manual click on t
67. 178 179 180 181 182 183 Secondary services 185 Secondary service for a domain 185 Secondary service for a network 186 Sample setup of DNS service 187 Reverse Address PTR record 188 Forward Address A record 189 Mail Server MX record 190 Brief history of the Domain Name System DNS 191 What is a DNS record 192 Who manages your DNS records 192 How does DNS work 192 C LCD Menu Options 195 Setup network menu 197 Autoupdate menu 198 Configure UPS menu 199 Power menu 200 Panel menu 201 Language menu 202 Clear scandetect menu 203 Reset password menu 204 D Disaster Recovery with Third Party Software 205 How disaster recovery works 205 Locking the UI database 206 General steps to perform disaster recovery 207 General notes regarding backup services 208 Knox Arkeia 209 Tailoring the backup service 209 Files associated with Knox Arkeia tailoring 210 Backing up a server appliance with Knox Arkeia 211 Performing disaster recovery of a server appliance with Knox Arkeia 211 Preparing for disaster recovery 211 Performing a disaster recovery operation 212 User Manual Sun Cobalt RaQ 550 server appliance XIX Contents Legato NetWorker Tailoring the backup service Files associated with Legato NetWorker tailoring Backing up a server appliance with Legato NetWorker Performing disaster recovery on a server appliance with Legato NetWorker Preparing for disaster recovery Performing a disaster recovery operation E S
68. 197 Appendix C LCD Menu Options Autoupdate menu For additional information see Software Auto Provisioning AutoUpdate on page 30 Figure C 2 Autoupdate LCD menu Note to enter the LCD menu editing mode press and hold the S button when the LCD displays the following message E SERVER IP 000 000 000 000 user company com amp s 001 009 025 087 SERVER IP 010 009 027 101 E ENABLE SSL YIES N O OE ENTER TOKEN YIES N O E or QE TOKEN 1232456789 Ds E CHECKING SERVER server not found CAN T CONTACT PLEASE WALT SERVER server found TRY AGAIN Y ES N O Y 1 If the autoupdate server is found the admin gets mail indicating that software packages were downloaded and can be reviewed under the BlueLinQ menus on the Ul SELECT AUTOUPDATE user company com N 0102 009 025 4067 2 If the autoupdate server IP is valid but other options are not the admin receives mail with the subject Autoload error and an explanation of why packages could not be downloaded 198 User Manual Sun Cobalt RaQ 550 server appliance Configure UPS menu Configure UPS menu For additional information see UPS on page 85 Figure C 3 Configure UPS LCD menu SELECT CONFIGURE UPS UPS G O FF E OIN O FF us O N E E gt M CONFIGURE UPS AS M ASTER S LAVE gt S E ENTER MASTER IP 000 000 000 000 lt lt SE S AVE C ANCEL S AVE C AN
69. 50 server appliance 1 On the user interface select Server Management gt Network Services gt DNS The Basic Settings section of the Domain Name System DNS Settings table appears see Figure B 1 2 Click to enable the check box for Enable server if it is not already enabled Note DNS service is automatically enabled if 127 0 0 1 or another Cay local IP address is specified as a DNS server in the Setup Wizard 3 Click Save Figure B 1 Basic DNS table fe Edit Primary Services K Edit Secondary Services DNS Settings Basic Advanced Zone Format Enable Server M 168 User Manual Sun Cobalt RaQ 550 server appliance Advanced DNS Advanced DNS IS Important Always click Save after modifying the settings in the Advanced section If you do not the changes will not take effect Configuring SOA default values You can fine tune the primary domain and network authority settings known as the Start of Authority SOA settings independently of each other To modify the SOA settings see Modifying the SOA record on page 176 To configure the default values for the SOA settings 1 On the user interface select Server Management gt Network gt DNS The Advanced Settings section of DNS Settings table appears see Figure B 2 2 Click Advanced on the right side of the table The fields for the SOA default values and server settings appear You can configure the values for the following parameters The
70. Address optional Enter the network address or fully qualified domain name of a Network Time Protocol NTP server to which your system date and time will be periodically synchronized You can find a list of other publicly available NTP servers at http www eecis udel edu mills ntp servers htm Note If you have manually entered time settings the server Cay appliance time is updated to those values as soon as you click Save If you have entered an NTP server address only and no manual data and time settings after you click Save the time settings on the server appliance are synchronized to the NTP server at the next scheduled NTP server update Information Click this menu item to display system information for the server appliance such as serial numbers and MAC addresses This menu can also be used to register the Sun Cobalt RaQ 550 server appliance as well as access the Sun Cobalt Web site User Manual Sun Cobalt RaQ 550 server appliance 89 Chapter 4 Server Management Maintenance The Maintenance section allows you to perform server maintenance such as system wide backup storage control and system restart The following submenus are available e Server Desktop e Knox Arkeia Backup Settings e Legato NetWorker Backup Settings e Additional Storage Server Desktop UI A server administrator or third party backup software may lock the Server Desktop UI during backup to prevent modification of server configuratio
71. Backup server The default is 617 Changing this value is not recommended unless absolutely necessary If you change this make sure other hosts on the network that use Knox services are also configured to use the port you specify For more information see the Knox Arkeia documentation 3 Click Save to save the settings L Note The Knox Arkeia software locks the server desktop see Server Desktop UI on page 90 during the portion of the backup in which the server configuration data is being backed up User Manual Sun Cobalt RaQ 550 server appliance 91 Chapter 4 Server Management Legato NetWorker Backup Settings To specify the Legato NetWorker Backup settings 1 Select Server Management gt Maintenance gt Legato NetWorker The Legato NetWorker Backup Settings table appears see Figure 45 Figure 45 Legato NetWorker Backup Settings screen Legato NetWorker Backup Settings T Enable Client Enable Client Legato Server Hostnames Service Port Range 7937 7938 Connection Port Range foon 10100 2 Configure the Legato NetWorker Backup fields e Enable Client Turns the Legato NetWorker backup client on or off e Legato Server Hostnames Enter the fully qualified domain names one per line of the Legato NetWorker backup servers Legato servers must have valid host names Separate the names with carriage returns e Service Port Range Sets the system s service ports range to the one specified e
72. CEL gt C S E user company com 010 009 025 087 Note to enter the LCD menu editing mode press and hold the S button when the LCD displays the following message user company com 001 009 025 087 User Manual Sun Cobalt RaQ 550 server appliance 199 Appendix C LCD Menu Options Power menu For additional information see Power on page 82 Figure C 4 Power LCD menu SELECT POWER E SELECT SELECT S SELECT SELECT REBOOT POWER DOWN ON POWER APPLY Raela S REBOOT POWER DOWN N pu REMAIN SAME LIJES NIO Y ES N O Pr AS BEFORE Y Y E server reboots server powers down E N E N user company com 1 Server will power up when power is applied following 001 009 025 087 a power loss 2 Server will remain off when power is applied following a power loss Note to enter the LCD menu oe editing mode press and 3 Server will power up when power is applied hold the S button when following a power loss if server was on prior to the the LCD displays the power loss If server was off prior to the power loss following message it will remain off when power is applied user company com 001 009 025 087 200 User Manual Sun Cobalt RaQ 550 server appliance Panel menu Panel menu Figure C 5 Panel LCD menu SELECT PANEL pl SELECT S SELECT SELECT UNLOCK PANEL gn PANEL SET SEQUENCE E E ENTER SEQUENCE ENTER SEQUENCE KOK HE KR KK XX ARR RE
73. Cobalt RaQ 550 server appliance 159 Appendix A Advanced Information 160 Press Enter A password prompt appears Enter the password for the account used to connect to the server in step 1 Enter the command rm etc cobalt LCK cobtpanel You can now assign a new sequence through the LCD console For more information see Panel menu on page 201 User Manual Sun Cobalt RaQ 550 server appliance Development tools Development tools The Sun Cobalt RaQ 550 server appliance provides a collection of utilities to support applications development and server administration These tools include e GNU C C compiler gcc and libraries e Java Development Kit e GNU Bourne Again Shell bash e Text editors emacs vi pico e File system utilities ls mv cp ln rm chmod chown chgrp du df e File parsing utilities sed awk diff e File display utilities cat more less e Search utilities find grep which e Archive utilities gzip tar cpio rpm e Network utilities FTP telnet netstat ping finger mail pine e Programming languages perl python tcl tk These utilities can be found in one of the following directories sbin T L usr sbin usr bin usr local bin For an expanded set of development tools visit the Solutions Directory at http www cobalt com solutions For more information see Customer Service and Technical Support on page 5 You can run most pre compile
74. Enable POP Server Use this check box to turn the Post Office Protocol POP mail retrieval service on or off Enabling this service allows users to retrieve email from this server appliance using most standard email clients Maximum POP Connection Rate Enter the maximum number of allowed connections per minute New connections will be denied if the connection rate has reached this limit Click Save to save the settings User Manual Sun Cobalt RaQ 550 server appliance Network Services Advanced Tab Clicking the Advanced tab brings up the screen shown in Figure 19 Figure 19 Email Servers Settings Advanced Tab screen Basic Advanced Delivery Schedule Maximum Email Size ME aan Force Sender Domain lai Smart Relay Server aa POP Authenticated Relaying Relay Email From HostsiDomainsilP Addresses EON Block Ernail From Hosts Domains iwir Block Ernail Fror Users Jan 1 Fill in the Advanced tab fields in the Email Servers Settings table e Delivery Schedule This setting specifies how frequently email is delivered by the email server on the Sun Cobalt RaQ 550 server appliance The server appliance queues the messages sending them at the specified frequency If you connect to the Internet through a dedicated phone line or by Ethernet through the secondary network interface labeled II on the back panel then you can choose to have your email delivered and retrieved more often e Maximum Email Size MB
75. Fanja Fesi Eneps apn gh tr 2000 PBa Enmig Teel Oynani Let the Eunice barele vous wok for yon Wii te Bukken you mo Creed Ery abou acbrorertng yuo Fa 550 Ws Pe As fi s0 ves pour acronis pootiems before yore even male that Dery be ther rrp Lecelien hip tp balts cova coerteag ture pion Zie ME pa TTA rare bee TES Depan dai Packs ao Horse D aD 4 Click Install Manually The Install Manually table appears see Figure 100 Figure 100 Install Manually table install Manually O 2222 OS URL Location G Upload 5 Enter a URL in the URL field or enter a path and filename to load the software package from you computer You can also click Browse to locate the software package 6 Click Prepare The system verifies that the file you are loading is in the correct pkg format The system then begins to load the software User Manual Sun Cobalt RaQ 550 server appliance 145 Chapter 6 BlueLinQ Installed Software The following packages are installed on the Sun Cobalt RaQ 550 server appliance at the factory you cannot un install these packages e Sun Cobalt OS e RAID It is not usually possible to un install various updates and additions that have been made to your server appliance through BlueLinQ To view the software installed on the server appliance 1 Select BlueLinQ gt Installed Software The Installed Software List table appears see Figure 101 2 Click the icon in the Uninstall column if you wi
76. Files modified since backup date and by user ID Only certain directories can be recovered during disaster recovery Select the following directories using the Arkeia tree navigator home FOO nsr usr nsr var etc opt IS Important DO NOT select 1ib boot or vmlinux gz or your server appliance will crash during recovery and most likely will not reboot When the restore process is complete reboot the server appliance Important Disaster recovery 1s not complete until you reboot the ic server appliance The server appliance does not reboot automatically 212 User Manual Sun Cobalt RaQ 550 server appliance Knox Arkeia After the server appliance has rebooted ensure that the CCE and Cobalt databases were recovered Inspect the directory var cobalt backups for files If cce tar exists and does not have a restored prefix then you need to run the command etc rc d init d cobalt restore start as the root user and reboot the server appliance again The Arkeia log window indicates that the following files are busy and that it cannot overwrite the files This is both normal and acceptable J usr bin p r1is 00503 usr sbin httpd usr sausalito cced socket usr sausalito sbin cced usr knox bin nlservd Files from other running processes may also be listed User Manual Sun Cobalt RaQ 550 server appliance 213 Appendix D Disaster Recovery with Third Party Software Legato
77. If possible replace a defective drive with another drive of the Cay same model If the original model of drive is not available ensure that the replacement drive has a storage capacity that is equal to or greater than that of the drive being replaced Check the specifications of the replacement drive to verify that the usable memory not the rated capacity is equivalent to the capacity of the drive being replaced If you have to replace a hard disk drive please notify Sun Cobalt Technical Support and arrange to return the drive See Customer Service and Technical Support on page 5 for contact information If you add a drive rather than replace an existing one the new drive can be utilized by the Sun Cobalt RaQ 550 server appliance but cannot be incorporated into the system s RAID server appliance to another Also do not install a drive that was previously partitioned for RAID in a Sun Cobalt RaQ 550 server appliance as an additional non RAIDed drive 7 Warning Do not swap disk drives from one Sun Cobalt RaQ 550 User Manual Sun Cobalt RaQ 550 server appliance 221 Appendix E Servicing the Sun Cobalt RaQ 550 server appliance Follow these steps to remove a hard disk drive Caution The chassis contains electrostatic sensitive components Observe proper ESD precautions when removing the top cover of the server appliance 1 Power down and remove the Sun Cobalt RaQ 550 server appliance from the equipment rack
78. Layer SSL is a commonly used protocol for managing the security of a message transmission on the Internet SSL uses the public and private key encryption system from RSA which also includes the use of a digital certificate The SSL menu allows you access information about the SSL certificate used for secure access to the Server Desktop UI To specify the SSL settings 1 Select Server Management gt Security gt SSL The Certificate Information for Server Desktop screen appears along with its associated buttons see Figure 24 Figure 24 Certificate Information for Server Desktop screen Create Self Signed Certificate Create Signing Request Manage Certificate Authorities Certificate Information for Server Desktop Location City Generic State or Province SS Country SS Organization Information Organization Sun Cobalt Organization Unit Other Information Contact Email Certificate Expiration Date April 2 2029 70 User Manual Sun Cobalt RaQ 550 server appliance Security 2 To create a new self signed certificate click Create Self Signed Certificate and configure the selections as follows City The city in which the organization is located or registered It is important that this information is correct and can be verified with a local regional or national government or other official organization State or Province The state province or region in which the above city is located It is important tha
79. Limits O Entries No bandwidth limits have been applied 2 Click Add to set the bandwidth limits The Setting a Bandwidth Limit screen appears see Figure 36 Figure 36 Setting a Bandwidth Limit screen Setting a Bandwidth Limit IP Addrass ba 128 201 Bandwidth Limit kbps ED I 80 User Manual Sun Cobalt RaQ 550 server appliance System Settings 3 Configure the Setting a Bandwidth fields e IP Address IP Address that is having its bandwidth limit modified L Note Figure 36 shows a single IP address If more than one IP has been set up for bandwidth limits a dropdown box is available allowing you to select from all configured IP addresses To modify the IP Address see IP Address Allocation on page 78 e Bandwidth Limit kbps Bandwidth Limit in kbps to place on the IP address listed Valid values are 10 kbps and up 4 Click Save to save the settings The Bandwidth Limits screen appears see Figure 37 Click the green pencil icon to modify the settings or the trash can to delete Figure 37 Bandwidth Limits screen Bandwidth Limits l Entry IF Address Limit kbps Virtual sites Affected Actions 63 7 r 125 201 2000 thishost this domain 7 ll User Manual Sun Cobalt RaQ 550 server appliance l Chapter 4 Server Management Power This menu 1s used to configure remote booting Wake On LAN with Magic Packet and power up options To specify the Power Options settings
80. NetWorker Tailoring the backup service No server side tailoring is required for Legato NetWorker other than adding the client to the backup server Important When adding a Sun Cobalt RaQ 550 server appliance to IEY a Legato NetWorker backup server select UNIX Standard Directives when creating the server appliance client resource Do not select Compression directives If you select Compression directives the tailoring for the server appliance will not work properly Files associated with Legato NetWorker tailoring Table 2 lists the files associated with the Legato NetWorker software These files are located on the Sun Cobalt RaQ 550 server appliance Table 2 Files associated with Legato NetWorker Path and file name nsr usr bin cceasm usr sausalito sbin disk_restorequotas pl Description Directives for handling the server appliance file systems An external Application Specific Module ASM for the CCE database Note External ASMs are not compatible with Compression directives A script to synchronize the configured quotas with the filesystem 214 User Manual Sun Cobalt RaQ 550 server appliance Legato NetWorker Backing up a server appliance with Legato NetWorker To back up your server appliance with Legato NetWorker you must first configure and enable the NetWorker agent on the server appliance For more information see Legato NetWorker Backup Settin
81. Network Time Protocol NTP Packet The unit of data that is routed between an origin and a destination on the Internet or any other packet switched network The packet includes a header containing control information and usually user data Packets are most often used to refer to network layer units of data PCI See Peripheral Component Interface PCI 250 User Manual Sun Cobalt RaQ 550 server appliance Peripheral Component Interconnect PCI Peripheral Component Interconnect PCI is an interconnection system between a microprocessor and attached devices in which expansion slots are spaced closely for high speed operation PCI is designed to be synchronized with the clock speed of the microprocessor in the range of 20 MHz to 33 Mhz PCI transmits 32 bits at a time in a 124 pin connection the extra pins are for power supply and grounding and 64 bits in a 188 pin connection in an expanded implementation PCI uses all active paths to transmit both address and data signals sending the address on one clock cycle and data on the next Burst data can be sent starting with an address on the first cycle and a sequence of data transmissions on a certain number of successive cycles Point to Point Protocol PPP A protocol for communication between two computers using a serial interface typically a personal computer connected by telephone line to a server For example your Internet server provider may provide you with a PPP connect
82. P address of every site they wanted to visit With DNS servers and DNS records customers and their software can easily remember how to get to your site Who manages your DNS records Your DNS records can reside on any Sun Cobalt server appliance that has the DNS service enabled You or your administrator can easily configure a Sun Cobalt server appliance to act as a DNS server To provide DNS service InterNIC requires a site to maintain both a primary and a secondary server Your Sun Cobalt server appliance can act as the primary server and a DNS server from your Internet service provider ISP can act as the secondary server How does DNS work The basic method that allows a domain name to direct customers to your Web site is Shown in Figure B 14 This diagram describes a request made by a Web browser as the customer attempts to log on to your Web site 192 User Manual Sun Cobalt RaQ 550 server appliance Brief history of the Domain Name System DNS To determine which primary name server contains your domain name 1 The local name server the DNS resolver browser machine contacts the root domain name server maintained by the several Internet root server authorities 2 The root domain name server returns the IP address of the primary name server responsible for the requested domain name 3 The local name server contacts the primary name server 4 The primary name server holds the IP address information for the domain na
83. Page Server Extensions on the Sun Cobalt RaQ 550 server appliance a FrontPage client webmaster account is created and you must provide a password for the webmaster account The webmaster account simply means that when you log in to the root web http lt your host domain gt using FrontPage your user name is webmaster and the password is whatever you entered in the Web Settings table Note The webmaster account does NOT have Web email or FTP Cay service It is simply an account to use in the FrontPage client User Manual Sun Cobalt RaQ 550 server appliance 35 Chapter 3 Services If FrontPage Server Extensions are enabled the Web Settings table shows a check box indicating that the feature is enabled If you disable FrontPage Server Extensions and save the changes the Web Settings table refreshes to show the feature as disabled and a webmaster password field is now displayed in the table If you do not enter a password after you enable FrontPage Server Extensions and then try to save changes the user interface does not accept the changes An error message appears at the bottom of the screen informing you that you must enter a password for the webmaster account Once the webmaster has authenticated through the FrontPage client he or she can e Modify Web content e Create and manage FrontPage subwebs e Add modify or remove additional FrontPage user accounts e Change the webmaster password If FrontPage Server Ext
84. See local area network LAN Leased IP address An IP address assigned by the Dynamic Host Configuration Protocol DHCP to an unrecognized computing device This method involves setting up a leased pool of IP addresses that are allocated dynamically when new devices are booted and recognized on the network Local area network LAN A high speed low error data network covering a relatively small geographic area up to a few thousand meters A LAN connects workstations peripherals terminals and other devices in a single building or other geographically limited area LAN standards specify cabling and signaling at the physical and data link layers of the Open Systems Interconnection OSI model Widely used LAN technologies include Ethernet fiber distributed data interface FDDI and token ring See also Wide Area Network WAN Logical memory See virtual memory Media access control MAC sublayer The lower of the two sublayers of the data link layer defined by the IEEE The MAC sublayer handles access to shared media such as whether token passing or contention is used Media access control MAC address A standardized data link layer address that is required for every port or device that connects to a LAN Other devices in the network use these addresses to locate specific ports in the network and to create and update routing tables and data structures MAC addresses are six bytes long and are controlled by the IEEE Also known a
85. Site Management L 122 Configure the settings in the Modify User Settings screen Account tab Full Name Enter the full name of the user Please enter any characters except colons For example John Doe is a valid entry New Password Enter the password to be used by the system to identify this user The password should be between 3 and 16 characters long A good password should contain at least 5 characters with a mix of uppercase and lowercase letters as well as numbers and punctuation It should not spell out any words found in the dictionary Passwords are case sensitive Maximum Allowed Disk Space Set the disk quota of this user This is the maximum disk space available to this user for the storage of Web pages email messages and all other user files The quota can not be smaller than 1 MB The default value for new users is set in the User Template For site level accounts you cannot leave the Maximum Allowed Disk Space MB field blank You must enter a number in this field Site Administrator Site administrators are users who are capable of configuring settings for a site adding and removing users and so on Suspended Suspending a user will prevent that user from accessing system services associated with that account such as telnet FTP mail and Web access to their files Email sent to this account will be rejected and the sender will receive an error message Remarks optional Enter additional information or comm
86. Sun Cobalt RaQ 550 Server Appliance User Manual e Sun Cobalt Copyright 1997 2002 Sun Microsystems Inc 901 San Antonio Road Palo Alto California 94303 U S A All rights reserved Sun Microsystems Inc has intellectual property rights relating to technology embodied in this product In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and other countries This product is distributed under licenses restricting its use copying distribution and decompilation No part of this product may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo Java JavaScript JavaServer Pages JSP Sun Cobalt Sun Cobalt RaQ and the Sun Cobalt logo are trademarks or registered trademarks of Sun Microsystems Inc in the U S and other countries Netscape and Netscape Navigator are trademarks or registered trademarks of Netscape Communication Corporation in the Un
87. Sun Cobalt RaQ 550 server appliance Primary Services Configuring a Reverse Address PTR record A Reverse Address PTR record translates an IP address into a fully qualified domain name To configure a Reverse Address PTR record for your server appliance L Select Server Management gt Network Services gt DNS The DNS Settings table appears Click Edit Primary Services above the table The Primary Service List table appears Select Reverse Address PTR Record from the Add Record pull down menu The Add New Reverse Address PTR Record table appears Enter the IP address for example 192 168 10 10 that you want to resolve to a fully qualified domain name The Subnet Mask field holds the default value of 255 255 255 0 You can edit this value if necessary Enter the host name optional and domain name for example www and mydomain com to which the IP address in the first field resolves If you have not already created a Forward Address A record to resolve this host name and domain name to the specified IP address you can automatically generate one To do so click the check box Generate Forward Address A Record Click Save The Primary Service List table reappears with the new Reverse Address PTR entry If you generated a Forward Address A record that entry appears as well To add another record select a record type from the pull down menu again To apply the changes to the DNS settings click
88. The LCD screen displays SYSTEM POWERING DOWN The server appliance will shutdown and turn off User Manual Sun Cobalt RaQ 550 server appliance 83 Chapter 4 Server Management 4 Click Reboot Now in the Power Options screen to reboot the server appliance A confirmation dialog appears Note Rebooting the Sun Cobalt RaQ 550 server appliance sometimes cures problems with certain services The Active Monitor software recommends when a reboot is necessary 5 Click OK in the confirmation dialog box A new dialog box appears stating that the server is rebooting and that the reboot can take as long as a few minutes 6 Once the server appliance reboots the Server Management screen will be available again Note As indicated in Figure 39 you cannot shut down power off Cay the server appliance through the browser Powering down is done locally at the server appliance using the LCD controls and the power off switch You can also reboot the Sun Cobalt RaQ 550 server appliance through the LCD console refer to Power menu on page 200 S4 User Manual Sun Cobalt RaQ 550 server appliance System Settings UPS This menu 1s used to configure Uninterruptible Power Supplies UPS options The uninterruptible power supply UPS functions described in this section work properly only with the following supported UPS modules e Matrix UPS e Smart UPS e Back UPS Pro Figure 40 shows generally how master and slave server
89. WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES User Manual Sun Cobalt RaQ 550 server appliance 241 Appendix G Licenses SSL License Copyright c 1998 1999 Ralf S Engelschall All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by Ralf S Engelschall lt rse engelschall com gt for use in the mod_ssl project http www engelschall com sw mod_ssl
90. a World Wide Web browser The markup tags tell the Web browser how to display a Web page s content words and images HTML is a subset of Standardized Generalized Markup Language SGML HyperText Transfer Protocol HTTP A set of rules for exchanging files text graphic images sound video and other multimedia files on the World Wide Web ICANN See Internet Corporation for Assigned Names and Numbers ICANN IEEE 802 3 IEEE local area network LAN protocol that specifies an implementation of the physical layer and the media access control MAC sublayer of the data link layer IEEE 802 3 uses CSMA CD access at a variety of speeds over a variety of physical media Extensions to the IEEE 802 3 standard specify implementations for Fast Ethernet Physical variations of the original IEEE 802 3 specification include 10Base2 10Bases 10BaseF 10BaseT and 10Broad36 Physical variations for Fast Ethernet include 100BaseT 100BaseT4 and 100BaseX IMAP See Internet Message Access Protocol IMAP Internet Corporation for Assigned Names and Numbers ICANN The private non government non profit corporation that has been formed to assume responsibility for the IP address space allocation protocol parameter assignment domain name system DNS management and root server system management functions These functions were previously performed by the Internet Assigned Numbers Authority IANA The U S government is essentially turning over cont
91. a eee 127 Add Mailing Lists screen Basic tab 127 Add Mailing Lists screen Subscriber tab 128 xxii User Manual Sun Cobalt RaQ 550 server appliance Search and Add Users to Mailing List 129 Add Mailing Lists screen Advanced tab 130 Vittual Site Settings SCC ES s oie Ge ed ee eine SES CRE 131 WWEDES IUNIES SCC c s asc le taie es aw ae eh E 132 Anonymous FTP Settings screen 135 Emal SoctUngs SCIEN 2 Le tata at Sie oe iii its 136 Shen SctuneS SCreen 2s NE dre MR re Ni we en tee Nero 137 Web Archive war List screen 138 Add Web Archive war List screen 138 Certificate Information screen 139 Configure Web Reporting Options screen 140 Configure FTP Reporting Options screen 140 Configure Email Reporting Options screen 141 DISK SCO eed duces Gad OS Re hae Bh ded Di dors tie 141 SCUMMOSSCICEH 25 sn De hd eee M RIT DIN MIT eee ei een 142 Available New Software List table 144 Available Software Updates List table 144 Install Sotware aD E Ann ur och Gee Set ee Sd aoe nk else we ee ees 145 Install Manually table receto Mit Gite Boe ed eae wine She
92. ackup Script that runs at startup and detects whether archives of the configuration databases exist Extant archives are recovered and have their names changed Archive of the CCE database It is created by cobalt_prebackup deleted by cobalt_postbackup and renamed to restored cce tar by cobalt_restore after disaster recovery 210 User Manual Sun Cobalt RaQ 550 server appliance Knox Arkeia Backing up a server appliance with Knox Arkeia To back up your server appliance with Knox Arkeia you must first configure and enable the Arkeia agent on the server appliance For more information see Knox Arkeia Backup Settings on page 91 Backups are started by using the Knox Arkeia UI Once a backup of a server appliance has begun the cobalt_prebackup script creates the cce tar file in the var cobalt backups directory if the tree options for the server appliance were configured correctly Important The server appliance will not restore properly if the tree eS options do not execute the prebackup and postbackup commands When the backup has successfully completed the script cobalt_postbackup removes the cce tar file Performing disaster recovery of a server appliance with Knox Arkeia To perform a restore with the Knox Arkeia software you must have backed up the server appliance to an Arketa server Preparing for disaster recovery Prepare your Sun Cobalt RaQ 550 server appliance for disaster recovery by performing the
93. ady e The serial number located on the back panel or the MAC address of the primary network interface of your Sun Cobalt RaQ 550 server appliance on the user interface select Server Management gt System Settings gt TCP IP e Any additional software installed on your system e Any peripherals connected to your system e Any error messages you have received and the time when they occurred e The process you were running or the changes you had made when the error occurred e The steps you have taken to resolve the problem Further resources and information Sun Cobalt also offers the following additional resources and information Warranty Sun Cobalt hardware is warranted to be free from defects in workmanship or material for one year from the date the hardware is shipped Software media is warranted to be free from defects in workmanship or material for a period of ninety 90 days from the date of shipment For specific details regarding your warranty go to the URL http www sun com service support warranty index html Privacy policy To review Sun Microsystems privacy policy visit http www sun com privacy Online registration To register your product online got to the URL https ebusiness sun com OSCSW svcportal pageName CobaltRegistrationRequestPage User Manual Sun Cobalt RaQ 550 server appliance r Chapter 1 Introduction Product demonstrations To view demonstrations of the Sun Cobalt server
94. ail FTP and DNS server with extensive virtual hosting and dynamic content generation capabilities After initial setup using the server s LCD or serial console all server administration is done through a secure browser connection through either an intranet or Internet connection Server wide service offerings are configured through a Web administration facility This gives the administrator the ability to e Administer virtual sites e Configure email FTP Telnet SNMP ASP and DNS services e Install and upgrade software e Configure network parameters e Configure uninterruptible power supply UPS operation e Configure wake options e Monitor system services and resources User Manual Sun Cobalt RaQ 550 server appliance 1 Chapter 1 Introduction The administration Web pages allow the addition configuration and monitoring of virtual sites either based on name or IP address Configuration options for virtual sites include e Adding users e Creating mailing lists e Configuring CGI SSI ASP JSP and servlets PHP Telnet Frontpage FTP e Assigning bandwidth limits Additionally the server administration interface gives status on sites including traffic reports and disk usage information Individual users on a virtual site have access to the Web administration facility where they can access the following e Email settings e Personal preferences e Usage data The administrator also has the following configuration opt
95. ake on LAN magic packets Note that you will need to enable the Turn the system on selection for when the power is returned after a power failure This selection is found in the Power Options menu for each of the slave machines See Power on page 82 for details Configure As Slave SS Master s IP Address optional Enter the IP address of the UPS system of the master server appliance You will need to enable the On receipt of Magic Packet option in the Power Options menu for each of the slave server appliances See Power on page 82 for details L Note The LCD panel also allows UPS configuration You can enable or disable UPS operation select the server appliance to operate as master or slave and enter the master s IP address if you are configuring the server appliance as a slave User Manual Sun Cobalt RaQ 550 server appliance System Settings Time This menu is used to configure the server time settings To specify the Time settings 1 Select Server Management gt System Settings gt Time The Time Settings screen appears see Figure 42 Figure 42 Time Settings screen Time Settings Det AT November 30 2007 ate and Time ea 2 7 57 PM North America Time Zone United States Pacific Time NTP Server Address optional 2 Configure the Time Settings fields e Date and Time Set the current date and time e Time Zone Set the proper time zone e NTP Server
96. al ou Gabo headaacadexs 197 Autoupdate LED MENU 4 244 452400 04 tao S46 tcd iG Ae ae Ne eee es 198 Coniigure WPS LCD Menu Es RS sons LAS deed wine Bho ee Reese 199 Power LCD Amen 4 03 tcc hoc Sees aS ae ee ee ead 200 User Manual Sun Cobalt RaQ 550 server appliance xxiii List of Figures Pane ILCD MENU 2588 an ee hho ene eho ee aeere hea awe 201 Trane tage LDC ny s r kext in nie Nitro 202 Clearscandetect LCD Menu adierei Rae tee de atoms SE eRe Ne 203 Reset password LCD menu 204 Components in the server appliance 220 IREIMONIN GO TAVE Se tee a Bat kh Sh E ee ae ee oe ee eed 222 R movine a DIMM 2 RMS Ris tn di ad wes be eels eee he 224 Removing the fans and power cables 225 Removing the power supply 226 XX V User Manual Sun Cobalt RaQ 550 server appliance Chapter 1 Introduction The Sun Cobalt RaQ 550 server appliance is a powerful and versatile network server It fits easily within an existing network and provides virtual hosting capabilities for email and Web hosting The Sun Cobalt RaQ 550 server appliance is a rack mountable Internet server targeted at the ISP market as a dedicated and shared hosting platform It has hardware and software features designed to meet the demands for mid range hosting The Sun Cobalt RaQ 550 server appliance is primarily an Internet Web m
97. also runs that the slave server appliances query for UPS status A power outage occurs The UPS supplies backup power to the server appliances from its battery If the power is restored before the battery low condition occurs the power outage is transparent to the servers However if the UPS reaches a low battery state the UPS software running on the master takes action the slaves and the master poll a daemon process on the master every few seconds A low battery condition occurs at the UPS The master and slaves query the daemon process and notice the state change The slaves shut themselves down and power off The master delays waiting for the slaves to power off then the master notifies the UPS that it should shut down The master then shuts itself down and sets a state if Wake on LAN is selected that when the power is restored from the UPS it must wake up the slaves Power is restored The UPS detects that power is restored and powers up This wakes the master if the master is set for Turn the system on The slaves also power up 1f they are set for Turn the system on If the master is configured to wake the slaves it sends out Wake on LAN magic packets the slaves L Note The Wake on LAN capability is supported only by the 5 86 primary Ethernet interface labeled I on the rear panel Normal operation resumes User Manual Sun Cobalt RaQ 550 server appliance System Settings To specify the Po
98. alt RaQ 550 server appliance 101 Chapter 4 Server Management Settings menu selection This menu item allows you to configure Active Monitor Settings To configure Active Monitor settings 1 Select Server Management gt Active Monitor gt Settings The Active Monitor Settings screen appears see Figure 61 Figure 61 Active Monitor Settings screen Active Monitor Settings Enable Monitoring Alert Notification Emails foptional Components Mot Monitored ECC Memory Correction Empty Monitored Temperature Components Email servers optional Domain Name Service ONS Server Telnet Server aai ocan Detection 2 Configure the Active Monitor Settings fields e Enable Monitoring Turn Active Monitor on or off Enabling this functionality allows specific system components to be regularly checked for proper operation These system components can be selected in the other portion of the screen e Alert Notification Emails optional Enter the list of email addresses to which Active Monitor will send alert messages Each email address must be on an individual line separated by a carriage return e Monitored Components optional Select the specific system components to be regularly checked by Active Monitor The left column shows the system components that are currently being monitored The right column shows the system components which could possibly be monitored To add a system component to be monitore
99. ame User Marne Password PERTO All Maximum Allowed Disk Space 29 Enable FrontPage Server Extensions i Site Administrator LI Email Aliases anim R marks amer 120 Configure the settings on the Add New User table Full Name Enter the full name of the user Please enter any characters except colons For example John Doe 1s a valid entry User Name Enter the name to be used by the system to identify the user Please enter no more than 12 characters containing only lowercase alphanumeric characters periods hyphens and underscores The first character must be a letter For example john doe is a valid entry Password Enter the password to be used by the system to identify this user The password should be between 3 and 16 characters long good password should contain at least 5 characters with a mix of uppercase and lowercase letters as well as numbers and punctuation It should not spell out any words found in the dictionary Passwords are case sensitive Maximum Allowed Disk Space Set the disk quota of this user This is the maximum disk space available to this user for the storage of Web pages email messages and all other user files The quota can not be smaller than 1 MB The default value for new users is set in the User Template For site level accounts you cannot leave the Maximum Allowed Disk Space MB field blank You must enter a number in this field Site Administrator Site administrators ar
100. ame with a top level registrar You can have the server appliance automatically create DNS records for this virtual site If enabled the server appliance acts as the primary DNS server for this site The default setting for this feature is OFF If the Web server aliases or email server aliases have the same domain name as this site DNS records are created for these aliases as well L Note This feature does not register the new site name with a top level domain name registrar You must register the new site name Visit the Internet Corporation for Assigned Names and Numbers ICANN at http www icann org for a list of accredited domain name registrars 3 Use the Services and Features tab to enable or disable various services See Figure 68 Enable APOP Enable authenticated POP APOP See Email on page 136 for more detailed information Enable SSL Enable SSL to allow secure access to the Web server for the site See SSL on page 70 for more detailed information Enable Shell Access Enable shell access to allow the creation of users who can connect to the server using services such as telnet and ssh disabled on a per user basis L Note If any of these are enabled for a site they may be enabled or See Shell on page 137 for more detailed information Figure 68 Edit Virtual Site Template Services and Features tab Basic Settings Semices and Features Web Anonymous FTP Enable APOP Ci Enable 55L
101. and UPS on page 85 for more details e Root Access used to allow Server Administrators to have root access to the server over a telnet connection 2 Click Save Note This optional area of the screen allows restoration of certain abilities to a Server Administrator that are normally reserved for the admin user alone 54 User Manual Sun Cobalt RaQ 550 server appliance Network Services Network Services This section allows you to control the server s services The following submenus are available e Web e ASP e FTP e Email e DNS e SNMP e Shell Web Selecting the Web menu item brings up the Web Settings screen shown in Figure 15 Figure 15 Web Settings screen Hostname Lookups O Maximum Simultaneous ji a aneo fi25 1 292 Connections i Minimum Spare Servers fi 0 1 146 Maximum Spare Servers 25 1 146 User Manual Sun Cobalt RaQ 550 server appliance 55 Chapter 4 Server Management L Configure the settings in the table Hostname Lookups Use this to turn on host name lookups for the Web server This causes the server appliance to do a DNS lookup on the client IP address when it connects to the server and record it in the log files This host name information is then available in the server appliance usage Web reports Without this feature only client IP addresses are reported in the Web server usage domain report Warning Enabling this option will decrease the performanc
102. and services that the Administrator can manage They are explained in this section e User Management see page 119 e User List Import e Export e Mailing Lists e General Settings e Services see page 132 e Web e Anonymous FTP only available to Server Administrator e Email e Shell only available to Server Administrator e Web Deployment e SSL only available to Server Administrator e Usage Information see page 140 e Web e FTP e Email e Disk e Settings 118 User Manual Sun Cobalt RaQ 550 server appliance Managing Virtual Sites User Management The User Management menu item is used to add modify or remove users User List Selecting the User List menu item brings up the Search Users and User List screens see Figure 73 Figure 73 Search Users and User List screens Search User Name fe Edit User Template User List for www example com 0 Entries This list is currently empty 1 Configure the settings in the Search Users table e Search You can use the search tool to find users based on the criteria you specify using the dropdown box Select the field on which to search and choose how the text you enter should be compared against the field 2 Inthe User List table click Add to add a new user The Add New User screen appears see Figure 74 User Manual Sun Cobalt RaQ 550 server appliance 119 Chapter 5 Site Management Figure 74 Add New User screen Full M
103. anual Sun Cobalt RaQ 550 server appliance 195 Appendix C LCD Menu Options While in the LCD menu depressing the Select button CS advances the menu through all of the following the top level menu choices PRIMARY IP ADDR 000 000 000 000 SETUP NETWORK AUTOUPDATE CONFIGURE UPS POWER PANEL LANGUAGE CLEARSCANDETECT RESET PASSWORD EXIT The Select button is also used to move across same level choices within the above menus Depressing the Enter button CED at any of these menus takes you deeper into that menu The remainder of this chapter diagramatically shows all the menu choices for each menu option When there are values to enter or choices to select in a particular menu you do so by clicking the Up Down Right or Left arrows a on the front panel represented by the following symbol on the diagrams 1 196 User Manual Sun Cobalt RaQ 550 server appliance Setup network menu Setup network menu Figure C 1 Setup Network LCD menu SELECT SETUP NETWORK E PE ene Note to enter the LCD menu editing mode press and hold the S button when the LCD displays the PRIMARY IP ADDR following message 010 009 025 87 PRIMARY IP ADDR PRIMARY NETMASK 000 000 000 000 000 000 000 000 PRIMARY NETMASK 239s Ao oe 0005006 ENTER GATEWAY 000 000 000 000 ENTER GATEWAY 001 000 000 001 S AVE C ANCEL user company com ODO gOOFCOZ Seed User Manual Sun Cobalt RaQ 550 server appliance
104. appliance is very important For this reason we have created an appendix solely for explaining DNS See Appendix B Domain Name System on page 167 The appendix covers the following items e Basic DNS issues e Advanced DNS issues e Zone format e A quick start guide detailing a sample setup of DNS for a Sun Cobalt RaQ 550 server appliance e lt A brief history of the DNS service 64 User Manual Sun Cobalt RaQ 550 server appliance Network Services SNMP If the SNMP agent is enabled you can use SNMP software to remotely monitor server information such as CPU utilization and network traffic You can specify the Simple Network Management Protocol SNMP communities that can have read only and read and write access to this SNMP agent The default read only access community is public The default read and write access community is private Note We recommend that you change the default string for the Cay Read and Write SNMP Community to a unique value To specify the SNMP communities 1 Select Server Management gt Network Services gt SNMP The SNMP Settings table appears see Figure 20 Figure 20 SNMP Settings table Simple Network Management Protocol SNMP Settings Enable Server r Read Only SNMP Community pubie OS S optional Read and Write SNMP Community privas SCS optional 2 Configure the following settings e Enable Server Turns the Simple Network Management Protoc
105. appliances visit the Product Demos site at http demo cobalt com Solutions For business case information concerning Sun Cobalt products or for solutions that extend the functionality of our products visit the Online Solutions Directory at http developer cobalt com sol Sun Cobalt Developer Network Sun Microsystems provides a wide range of resources such as technical notes and white papers for developers of Linux applications for the Sun Cobalt platforms Premium resources are also available To register with the Sun Cobalt Developer Network at no cost visit the Developer Network site at http developer cobalt com Education For those who desire a premium level of technical expertise with Sun Cobalt products Sun offers a number of training courses The intended audience includes end users Sun Cobalt resellers system and network administrators systems engineers product developers support technicians consultants and trainers You can access the Training Solutions site at http suned sun com US catalog server network_appliance html S User Manual Sun Cobalt RaQ 550 server appliance Chapter 2 Setting up the Sun Cobalt RaQ 550 server appliance This chapter guides you through the process of connecting and configuring the Sun Cobalt RaQ 550 server appliance for your network A typical setup process takes less than 15 minutes after which you can begin using all of the services on the server appliance
106. ary Interface IF Address 63 77128 201 IF Network Mask 255 255 255 0 MAC Address QC ICE OA CAE 7 Secondary Interface IP Address foptional IF Network Mask fophonal MAC Address 00 IO EQOA CABS e DNS Servers Enter the IP address or addresses of your local domain name server or servers A domain name server translates textual host names and domain names into numerical IP addresses and vice versa Enter a series of four numbers between 0 and 255 separated by periods For example 192 168 1 1 is a valid entry Leaving this field empty will prevent this machine from finding other machines by host name or domain name and will cause networking difficulties Note Be sure to enter the IP address of your DNS server s here Cay Otherwise the Simple Mail Transfer Protocol SMTP will not work SMTP is used for transferring electronic mail messages For more information see Appendix B Domain Name System on page 167 User Manual Sun Cobalt RaQ 550 server appliance 75 Chapter 4 Server Management 76 Server Gateway Enter the IP address of the local network gateway for this server appliance This 1s the gateway for both the primary and secondary interfaces network gateway allows your server to connect to the world outside of your local network area Please enter a series of four numbers between 0 and 255 separated by periods For example 192 168 1 1 is a valid entry IP Address Primary Interface Enter the IP
107. atistics Summary screen appears see Figure 50 4 Use the drop down box to display the data in various ways 5 Click Generate New Report to return to the screen shown in Figure 49 6 Click Download Log to download a log file of the network activity User Manual Sun Cobalt RaQ 550 server appliance 95 Chapter 4 Server Management Figure 50 Network Statistics Summary screen View Detailed Usage fe Generate New Report K Download Log Network Statistics Summary Report Generated November 30 2001 8 58 AM First Activity November 30 2001 9 01 AM Last Activity November 30 2001 11 01 PM Data Transferred 2 941 24 KB Web To configure Web usage information for display 1 Select Server Management gt Usage Information gt Web The Configure Web Reporting Options screen appears see Figure 51 2 Enter the start and end dates for Web activity to be included in the report 3 Click Generate Report to display a summary of the Web activity Figure 51 Configure Web Reporting Options screen Configure Web Reporting Options starting From February a 2002 Ending On February 21 2002 fe Generate Report FTP To configure FTP usage information for display 1 Select Server Management gt Usage Information gt FTP The Configure FTP Reporting Options screen appears see Figure 52 2 Enter the start and end dates for FTP activity to be included in the report 3 Click Generate Report to display
108. b Browser License Agreement The first screen the Setup Wizard presents is the Binary Code License Agreement screen A portion of this screen is shown in Figure 7 You must accept the terms of the License Agreement to use the Sun Cobalt RaQ 550 server appliance Click Accept at the bottom of the screen to indicate you have read and agreed to the terms of the agreement If you do not agree to the terms of the License Agreement the server appliance cannot be set up Figure 7 License Agreement Sunta Binary Code License Agreement in coder to Accept of Deine the bens of ihe Binary Code License Agreement located below you mest scroll to the end of The doc real Sun Microsystems Inc Einary Code License Agraament READ THE TERMS OF THIS AGREEMENT AND AMY PROVIDED SUPPLEMENTAL LICENSE TERME COLLECTIVELY SOREEMENT CAREFULLY BEFORE QPEWMING THE SOFWARE MEDIA PACKAGE BY OPENING THE SOFTWARE MEDIA PACKAGE TOU AGREE TO THE TEARS OF THIS AGREEMENT IF YOU ARE ACCESRING TRE SOFTWARE ELECTRONICALLY INDICATE YOUR ACCEPTANCE OF THESE TERMS ET SELECTING THE ACCEPT BUTTON AT THE END OF THIS AGREEMENT IF YOU DO NGT AGREE TO ALL THESE TERMES PROMPTLY RETURN THE UNUSED SOFTWARE TO YOUR PLACE OF PURCHASE FOR A REFUND OF IF THE SOFTWARE 15 ACCESSED ELECTRONICALLY SELECT THE DESLINE BUTTON AT THE EXD OF TRIS AGREEMENT L LICENSE TO LSE Sun grats you a nom excise and non transferable license tor the interna
109. balt RaQ 550 server appliance Appendix G Licenses on page 235 lists licensing information Appendix H Glossary on page 243 provides a glossary of terms xii User Manual Sun Cobalt RaQ 550 server appliance Contents Important Safeguards lt x Preface gt lt List of Figures 1 Introduction Services on the Sun Cobalt RaQ 550 server appliance Documentation Hardware Usage requirements Customer Service and Technical Support Knowledge Base Support fora Service request Telephone numbers Before contacting Technical Support Further resources and information Warranty Privacy policy Online registration Product demonstrations Solutions Sun Cobalt Developer Network OO OO D III A OU A HR WO Education 2 Setting up the Sun Cobalt RaQ 550 server appliance General 9 Front view of the Sun Cobalt RaQ 550 server appliance 10 Rear view of the Sun Cobalt RaQ 550 server appliance 12 Setup of the Sun Cobalt RaQ 550 server appliance 13 User Manual Sun Cobalt RaQ 550 server appliance xiii Contents Phase 1 Making the connection Connecting to the network Connecting the power Powering on the server appliance Configuring network settings Using the LCD console to configure the network Configuring the Sun Cobalt RaQ 550 server appliance manually Phase 2 Setting up with the Web Browser Active Assist Online Help Configuring the Sun Cobalt RaQ 550 server appliance with the
110. ble with the user import function Selecting the Export menu item brings up the Export User List screen see Figure 78 Figure 78 Export User List screen l users are available for export Export User List from www example com EUR js as Passwords f Use Random Password Format 1 Configure the settings on the Export User List screen e Password Format Due to the encryption algorithm used to store user passwords the user s actual password cannot be exported If you choose to use User Names users will be able to use their login name as their password Choosing Random Strings prevents other users from being able to easily guess another user s password e Click Export Now The server sends the text file to your local machine 126 User Manual Sun Cobalt RaQ 550 server appliance Managing Virtual Sites Mailing Lists This menu item is used to manage mailing lists A mailing list allows a discussion by email between a group of people the email addresses of the people in the group make up the list The mailing list 1s given a name for example new_project The mailing list can include users on the Sun Cobalt RaQ 550 server appliance as well as external users A message addressed to the name of the mailing list 1s delivered to each person on the list When replying to a mailing list message you can reply either to the original sender only or to the entire mailing list This function depends on th
111. ce 42 42 42 42 42 43 44 44 45 45 47 48 49 50 53 55 55 57 58 59 60 61 64 65 66 67 67 68 70 74 74 78 80 82 XV Contents UPS Configure As Master Configure As Slave Time Information Maintenance Server Desktop UI Knox Arkeia Backup Settings Legato NetWorker Backup Settings Additional Storage Usage Information Network Web FTP Email Disk Active Monitor Active Monitor icon Status menu selection Settings menu selection 5 Site Management Introduction Administrator privileges Site Management screen for Server Administrator Search Virtual Sites Virtual Site List Editing the virtual site template Site Management screen for Site Administrator Managing Virtual Sites User Management User List Importing and exporting site users Mailing Lists General Settings Xvi User Manual Sun Cobalt RaQ 550 server appliance 85 88 88 89 89 90 90 9 92 93 95 95 96 96 97 97 99 99 99 102 103 103 104 106 107 108 111 116 117 119 119 123 127 131 Services 132 Web 132 Anonymous FTP 134 Email 136 Shell 137 Web Deployment 137 SSL 139 Usage Information 140 Web 140 FTP 140 Email 141 Disk 141 Settings 142 6 BlueLinQ 143 Software Notification icon 143 New Software 143 Updates 144 Installed Software 146 Settings 147 7 Personal Profile 149 Account 149 Email 150 Forwarding 151 Enabling email forwarding 151 Disabling email forwarding 151 Vacation messag
112. cify the unqualified Subdomain Name For example to delegate the subdomain remote example com this server must be authoritative for the domain example com Specify only the subdomain name remote 3 Name Server Specify a comma separated list of fully qualified host names that are authoritative for the specified subdomain At least one name server must be specified 182 User Manual Sun Cobalt RaQ 550 server appliance Primary services Adding a Subnet Delegation To add a subnet delegation you must first add a Reverse PTR Record see Configuring a Reverse Address PTR record on page 179 After you add the record and apply the changes the DNS Primary Service List appears similar to the screen shown in Figure B 6 Figure B 6 DNS Primary Service List after adding Reverse PTR Record Select Domain Select Network Add Record DNS Primary Service List 192 168 1 0 255 255 255 0 TELET 3 Entries Query V TypeY Response Action seconddamain Forward 197 168 1 50 a Ill 192 168 1 1 Reverse thishost thisdomain a Il 192 166 1 00 Reverse se conddomain ll te Back To configure the Add a Subnetwork settings 1 Select Subnet Delegation from the Add Record pull down menu The Add a Subnet Delegation appears see Figure B 7 2 Parent Network This is the parent network for which this server is authoritative All IP addresses in the specified subnet must belong to this parent network 3
113. ck Save The screen refreshes Deleting a specific DNS record To delete an individual entry from the Primary Service List table click on the red trash can icon next to that entry A confirmation window appears asking if you want to delete the record Click OK The screen refreshes and the Primary Service List table no longer display that record User Manual Sun Cobalt RaQ 550 server appliance 177 Appendix B Domain Name System Configuring a Forward Address A record A Forward Address A record translates a fully qualified domain name into an IP address To configure a Forward Address A record for your server appliance L 178 Select Server Management gt Network Services gt DNS The DNS Settings table appears Click Edit Primary Services above the table The Primary Service List table appears Select Forward Address A Record from the Add Record pull down menu The Add New Forward Address A Record table appears Enter the host name optional and domain name you want to serve for example www and mydomain com Enter the IP address for example 192 168 10 10 that is used by the host and domain names entered in the first two fields Click Save The Primary Service List table reappears with the new entry To add another record select a record type from the pull down menu again To apply the changes to the DNS settings click Apply Changes Now The DNS Settings table appears User Manual
114. ction User Manual Sun Cobalt RaQ 550 server appliance 253 Appendix H Glossary These capabilities address fundamental concerns about communication over the Internet and other TCP IP networks SSL server authentication allows a user to confirm the identity of a server SSL enabled client software can use standard techniques of public key cryptography to check that a server s certificate and public ID are valid and have been issued by a certificate authority CA listed in the client s list of trusted CAs This confirmation can be important if for example the user is sending a credit card number over the network and wants to check the receiving server s identity SSL client authentication allows a server to confirm a user s identity Using the same techniques as those used for server authentication SSL enabled server software can check that a client s certificate and public ID are valid and have been issued by a certificate authority CA listed in the server s list of trusted CAs This confirmation can be important if for example the server is a bank sending confidential financial information to a customer and wants to check the recipient s identity an encrypted SSL connection requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software thus providing a high degree of confidentiality Confidentiality is important for both parties to any
115. d select the component and use the left arrow to move the system component from the right column to the left column 102 User Manual Sun Cobalt RaQ 550 server appliance Chapter 5 Site Management Introduction The Sun Cobalt RaQ 550 server appliance is designed to host multiple virtual sites A virtual site is an individual location on the Internet such as www efgh com or www xyz com Each virtual site can have a unique set of users who can send and receive email publish Web pages or upload and download files through FTP A virtual site can also provide anonymous FTP access and SSL Note A virtual site can be name based or IP based If there are Cay several name based virtual sites on an IP address only one name based virtual site can use anonymous FTP and SSL services The server appliance can host a large number of IP based virtual sites The number of virtual sites depends on the amount of hard disk drive space available on the server appliance the amount of hard disk drive space allocated for each site the amount of traffic generated on each site and the amount and complexity of the dynamic Web content on each site for example ASP CGI PHP and others Dynamic Web content on an individual site induces a much heavier load on the server than does static content User Manual Sun Cobalt RaQ 550 server appliance 103 Chapter 5 Site Management Administrator privileges This section describes the features a
116. d by an external authority A self signed certificate simply ensures that an encrypted Web connection is in place it does NOT provide authentication to a user that the server is who they say they are On the Sun Cobalt RaQ 550 server appliance a self signed certificate is generated by the server appliance during configuration For more information on authentication encryption and secure sockets layer refer to Appendix H Glossary Install software You can add new software to the Sun Cobalt RaQ 550 server appliance through the browser interface You can install new software obtained either from the Sun Cobalt Web site or from a CD supplied by Sun Microsystems Inc You can also add third party software For more information see Chapter 6 BlueLinQ on page 143 Simple Network Management Protocol SNMP Simple Network Management Protocol SNMP is a network management protocol used almost exclusively in TCP IP networks SNMP provides a means to monitor and control network devices and to manage configurations statistics collection performance and security on a network See SNMP on page 65 for how SNMP is used to access the Sun Cobalt RaQ 550 server appliance User Manual Sun Cobalt RaQ 550 server appliance 45 Chapter 3 Services 46 User Manual Sun Cobalt RaQ 550 server appliance Chapter 4 Server Management This chapter describes the server management functions that only the Administra
117. d x86 based commercial software packages on the Sun Cobalt RaQ 550 server appliance as long as the software does not require a mouse keyboard or monitor Ensure that the software is compatible with the Linux 2 4 kernel and the glibc 2 1 or 2 2 library User Manual Sun Cobalt RaQ 550 server appliance 161 Appendix A Advanced Information Configuration files If necessary you can change some of the configuration files for the services on the Sun Cobalt RaQ 550 server appliance for development purposes but this may void your warranty Before making any changes see Warranty on page 7 dramatically affect the operation of the services configured by means of the server appliance s browser based administration service or the administration service itself i Caution Changing any of the following configuration files can Only advanced users of Linux should undertake these changes For more details see Warranty on page 7 The services and some of their associated configuration files and directories are the following e Email etc inetd conf etc mail e Domain Name Service DNS etc named e File transfer protocol FTP etc proftpd conf e Web l toy htipd cont F cont e Mailing lists usr local majordomo 162 User Manual Sun Cobalt RaQ 550 server appliance Directory Structure Directory structure The hard disk drive on the server appliance is partitioned into four segments Most of the avai
118. deo files and text in various national languages ESMTP provides the capability for a client email program to inquire of a server email program about which capabilities it supports and then communicate accordingly File sharing The public or private sharing of computer data or space in a network with various levels of access privileges File Transfer Protocol FTP A standard Internet protocol and a way to exchange files between computers connected to the Internet FTP is an application protocol that uses TCP IP protocols FTP is commonly used to transfer Web page files from the computer that was used to create the files to the computer that acts as the server for these files It is also used to download programs and other files to your computer from other servers Using FTP you can update delete rename move and copy files at a server You need to log on to an FTP server However publicly available files are easily accessed using anonymous FTP FTP See File Transfer Protocol FTP Gateway A network device that acts as an entrance to another network A gateway can also be any device that passes packets from one network to another network across the Internet HTML See HyperText Markup Language HTML 246 User Manual Sun Cobalt RaQ 550 server appliance HTTP See HyperText Transfer Protocol HTTP HyperText Markup Language HTML A set of markup symbols or tags inserted in a text file intended for display on
119. domain called mydomain com for Web service and email service using a sample IP address 192 168 10 10 Important Substitute your domain name and IP address where the Res sample domain name or sample IP address appears The recommended minimum configuration for Web and email service requires the following records These records allow anyone on the Internet to type either mydomain com or www mydomain com to access your Web site e A Reverse Address PTR record for 192 168 10 10 which resolves to mydomain com e A Forward Address A record for mydomain com which resolves to 192 168 10 10 You can generate this record automatically from the PTR record e A Forward Address A record for www mydomain com which resolves to 192 168 10 10 e A Mail Server MX record for mydomain com which resolves to www mydomain com User Manual Sun Cobalt RaQ 550 server appliance 187 Appendix B Domain Name System Reverse Address PTR record First create a Reverse Address PTR record L Select Server Management gt Network Services gt DNS The DNS Settings table appears Click Edit Primary Services above the table The Primary Service List table appears Select Reverse Address PTR Record from the Add Record pull down menu The Add New Reverse Address PTR Record table appears see Figure B 11 e Inthe IP Address field enter 192 168 10 10 e Leave the subnet mask as 255 255 255 0 e Inthe Host Na
120. dress through a Forward Lookup record Domain names are organized in a hierarchy this hierarchy includes your company or server name and a country code for example uk or ca or a top level domain for example com or edu A Web site on the server appliance is created with one IP address one host name and one domain name that together establish the identity of that Web site on the Internet Each domain name requires a primary domain authority on one DNS server A secondary DNS server acts as a backup to the primary DNS information is configurable only on the primary server and not on the backup server There are three tabs in the DNS Settings table The active tab is a light shade of gray the inactive tab is a dark shade of gray e Basic You can enable the DNS server feature e Advanced You can configure the Start of Authority SOA default values and the server settings e Zone Format You can create and select a zone file format for delegating subnets on non octet boundaries User Manual Sun Cobalt RaQ 550 server appliance 167 Appendix B Domain Name System There are also two buttons on the DNS screen available under all three tabs These are explained later in this appendix e Edit Primary Services You can configure the primary DNS server e Edit Secondary Services You can configure the secondary DNS server Basic DNS Enabling the DNS server feature To enable the DNS server on the Sun Cobalt RaQ 5
121. dresses for the users of the server appliance is lt username gt xyz com Employee Andrew Bose has a user name of abose his email address is abose xyz com Users can have several email aliases that point to their user name For example Andrew Bose can have can have the aliases andrew xyz com and andrew bose xyz com If he were an avid soccer player he might want to use the alias striker xyz com All of these aliases point to his user name lt abose gt at xyz com Email messages addressed to any of these aliases are forwarded to abose xyz com However having a large number of aliases for each user can cause problems If a new user is added and the user name that is automatically generated by the server appliance is already in use a warning appears in the help text at the bottom of the screen stating that lt username gt has already been taken by another person In this case the server appliance does not accept the New User entry 32 User Manual Sun Cobalt RaQ 550 server appliance Using email on the server appliance Following the previous example let us say that Andrew Boisvert is a new employee at the X YZ Company If he wanted to have andrew as his user name the server appliance help text displays Sorry you have entered a value for User Name that has already been taken by another person on this system Please enter another value for User Name The system sugges
122. e 816 3295 10 Date 04 2002 Important Safeguards For your protection please read all these instructions regarding your Sun Cobalt RaQ 550 server appliance and retain for future reference 1 Safety Precautions For your protection observe the following safety precautions when setting up your equipment e Follow all cautions and instructions marked on the equipment e Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label e Never push objects of any kind through openings in the equipment Dangerous voltages may be present Conductive foreign objects could produce a short circuit that could cause fire electric shock or damage to your equipment 2 Symbols The following symbols may appear in this book Caution There is a risk of personal injury and equipment damage Follow the instructions Warning Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions User Manual Sun Cobalt RaQ 550 server appliance v Important Safeguards 3 Power Source and Power Cords Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label i AS Warning Sun Cobalt products are designed to work with single phase power systems having a grounded neutral conductor To reduce
123. e 151 Enabling the vacation message 151 Disabling the vacation message 152 Disk Usage 152 Viewing the disk usage statistics 152 A Advanced Information 153 Enabling Interbase 6 0 154 Serial console port 155 Initializing the server appliance through the serial console port 156 User Manual Sun Cobalt RaQ 550 server appliance xvii Contents Powering down the server appliance remotely Removing a lock from the LCD panel Development tools Configuration files Directory structure Virtual site home page Customized error Web pages Site user home page B Domain Name System XVII Basic DNS Enabling the DNS server feature Advanced DNS Configuring SOA default values Domain administrator email address Refresh interval Retry interval Expire interval Time to live period TTL Configuring the server settings Cache record lookups Forwarding server Zone transfer Zone Format Primary services Selecting a domain Modifying the SOA record Deleting all DNS records Modifying a specific DNS record Deleting a specific DNS record Configuring a Forward Address A record Configuring a Reverse Address PTR record Configuring a Mail Server MX record Configuring an Alias CNAME record Adding a Subdomain Delegation Adding a Subnet Delegation User Manual Sun Cobalt RaQ 550 server appliance 157 159 161 162 163 163 164 165 167 168 168 169 169 170 170 171 171 171 171 171 172 172 173 175 176 176 Lid 177 177
124. e Used C 132 User Manual Sun Cobalt RaQ 550 server appliance Appendix A Advanced Information Caution The features described in this appendix are intended for advanced users who want to run shell scripts or use shell commands An advanced user is someone who is proficient in the internal workings of the Linux operating system You can adversely affect the operation of your Sun Cobalt RaQ 550 server appliance if you modify system configuration files Check your warranty card for details Caution Direct root logins are not allowed on the Sun Cobalt RaQ 550 server appliance To obtain a root shell connect to the server using ssh or telnet and login as the user admin or with one of the server administrator accounts that has root access enabled From the command prompt type su if you are logged in as admin or su root lt username gt where lt username gt is the login name for the account if logged in as a server administrator Press Enter Enter the password for the account used to login to the machine at the password prompt Only the admin account and server administrators who are allowed root access can su to root User Manual Sun Cobalt RaQ 550 server appliance 153 Appendix A Advanced Information Enabling Interbase 6 0 The Sun Cobalt RaQ 550 server appliance is pre loaded with InterBase 6 0 an open source cross platform SQL database from Inprise Corporation InterBase is not e
125. e allows you to enter a vacation reply message that is automatically sent to each person who sends you email This feature is useful when you know that you will not be reading or responding to incoming email messages for a period of time A vacation reply email is sent only once a week to each sender Enabling the vacation message To enable the vacation message 1 In the Vacation Message section of the table click the Enable check box 2 Inthe scrolling text window labeled Auto Reply type the text of the message you want to send to users while you are away 3 Click Save User Manual Sun Cobalt RaQ 550 server appliance 151 Chapter 7 Personal Profile Disabling the vacation message To disable the vacation message 1 Inthe Vacation Message section of the table uncheck the Enable check box 2 Click Save Disk Usage In the Disk Usage section you can view the amount of disk space in use the amount of disk available and the percentage of the disk in use Viewing the disk usage statistics To view the Disk Usage statistics 1 Click Personal Profile at the top 2 Click Disk Usage on the left The Disk Usage table appears with the usage statistics see Figure 106 The table displays the amount of disk space used MB the amount of disk space free MB and the percentage of disk space used Figure 106 Disk Usage table Disk Usage for admin Disk Space Used MB 026 Disk Space Free ME 24 i Rai Percentag
126. e and Technical Support Customer Service and Technical Support For Sun Cobalt product information visit the Sun Cobalt section of the Sun Web site at the URL https ebusiness sun com OSCSW svcportal pageName CobaltHomePage On this site customers can query the Sun Cobalt Knowledge Base participate in the Sun Cobalt Support Fora moderated by Sun or submit a service request to Sun Microsystems M Knowledge Base You can query the Sun s online database of common installation and configuration problems and solutions Go to the URL https ebusiness sun com OSCSW svcportal pageName CobaltHomePage and click on the link in the section Step 1 Support fora You can use the Sun Cobalt discussion fora to find answers post problems and read responses to posted problems Sun Cobalt discussion fora are moderated by Sun Support To view the current list of Sun Cobalt support fora go to the URL https ebusiness sun com OSCSW svcportal pageName CobaltHomePage and click on the link in section Step 2 In the new window the names of the support fora show up as hypertext links New support fora are added periodically The current fora include e An announcement list concerning Sun Cobalt products e An information list for developers working on Sun Cobalt products e A user list for sharing information between users of Sun Cobalt products e A security list for users to address network security issues on Sun Cobalt products User Man
127. e are available on the server appliance If the language selected in your browser is not available the server appliance defaults to English New Password optional You can change your password Enter the password twice for confirmation For more information on choosing a password see Password Guidelines on page 25 4 Click Save Email There are two options available in the Email section Email Forwarding and Vacation Message see Figure 105 Figure 105 Email table Email Settings for admin l Enable Email Forwarding Email Addresses Save Capy l Enable Vacation Message Auta Reply 150 User Manual Sun Cobalt RaQ 550 server appliance Email Forwarding The Forwarding feature allows you to forward incoming messages to another email address Enabling email forwarding To enable email forwarding 1 Click the Enable check box in the Email Forwarding area 2 Inthe scrolling text window labeled Email Addresses enter an email address in the format lt xxxxx yyy zzz gt For more than one email address separate the addresses with a comma or enter each address on a separate line 3 You can save a copy of the email messages that you forward by clicking the Save Copy check box 4 Click Save Disabling email forwarding To disable email forwarding 1 Inthe Email Forwarding section of the table uncheck the Enable check box 2 Click Save Vacation message The Vacation Message featur
128. e are no spaces allowed in the host name e Enter your domain name The domain name is either the official domain name that is registered with an ICANN accredited registrar for example sun com or an intranet domain name specific to your network Coordinate the host name and domain name with your Internet service provider ISP to ensure the integrity of your network If your Sun Cobalt RaQ 550 server appliance is integrated into a larger network consult with your network administrator for this information This allows you to access your server appliance by host name and domain name rather than only by IP address e Enter the IP address of your Domain Name System DNS server A DNS server maintains a list of computer names and their IP addresses The Sun Cobalt RaQ 550 server appliance needs access to this list on the DNS server in order to convert between IP addresses and names This conversion is essential for sending and receiving email external to the server appliance For more information on DNS see Appendix B Domain Name System on page 167 User Manual Sun Cobalt RaQ 550 server appliance 23 Chapter 2 Setting up the Sun Cobalt RaQ 550 server appliance Administrator Settings The Sun Cobalt RaQ 550 server appliance Administrator 1s responsible for the following e Setting up and maintaining the users and services on the server appliance e Responding to email alerts from the server appliance in order to for
129. e backup client e Legato Server Hostnames Enter the fully qualified domain names of Legato NetWorker backup servers Legato servers must have valid host names e Service port range Sets the range of the system s service ports to the one specified default range is 7937 7938 e Connection Port Range Sets the range of the system s connection ports to the one specified default range is 10001 10200 5 Click Save 6 Reattach and erase any additional storage that was connected to the server appliance before the OS restore 216 User Manual Sun Cobalt RaQ 550 server appliance Legato NetWorker Performing a disaster recovery operation After completing the preparation steps in the previous section the Sun Cobalt RaQ 550 server appliance is now ready to be restored Important The var recover operation must complete before the RS f recover operation begins Restore the file systems for your server appliance in the following order var home vol lt additional storage devices gt When the restore process is complete execute the following command usr sausalito sbin diskrestorequotaspl This script sets the configured quota values for the system When this is complete reboot the server appliance Important Disaster recovery is not complete until you reboot the IE server appliance The server appliance does not reboot automatically User Manual Sun Cobalt RaQ 550 server appliance 217
130. e email client that you are using Selecting the Mailing List menu item brings up the Mailing Lists screen see Figure 79 Figure 79 Mailing Lists screen Mailing Lists on www example com 0 Entries This list is currently empty 1 Click Add to add a mailing list see Figure 80 Use the Basic Subscribers and Advanced tabs to configure the mailing lists Figure 80 Add Mailing Lists screen Basic tab aa Man LIST tO SI Basic Subscribers Advanced List Marne cobalt all I really liked working at Cobalt Hetworks Alan Williams Canada Remarks D D User Manual Sun Cobalt RaQ 550 server appliance 127 Chapter 5 Site Management 2 Click the Basic tab and configure the settings e List Name Enter the name of the mailing list Please enter only lowercase alphanumeric characters hyphens and underscores For example sales is a valid entry e Remarks Enter additional information or comments about the mailing list here 3 Click the Subscribers tab The dialog box shown in Figure 81 appears Figure 81 Add Mailing Lists screen Subscriber tab Basic Subscribers Advanced Local Subscribers Remote Subscribers 4 Configure the settings e Local Subscribers Click the Edit button to select the local users that are subscribers to this mailing list The dialog boxes shown in Figure 82 appear They allow you to search for and add users to the mailing list e Remote Subscrib
131. e must display the following acknowledgment This product includes software developed by the University of California Berkeley and its contributors 4 Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE User Manual Sun Cobalt RaQ 550 server appliance 235 Appendix G Licenses GNU General Public License Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION 0 This License applies to any program or other work which contains a notice p
132. e of your Web server Maximum Simultaneous Connections This is the maximum number of requests that can be made to the server at any instance Each connection requires its own Web server process If this number is exceeded clients will receive a message that the server is busy and will be asked to try again later This setting is useful for controlling the load on your server The maximum number of Web servers is limited by the amount of RAM installed in this server Minimum Spare Servers When the Web server starts or is in an idle state this is the minimum number of Web server processes available for serving Web requests The maximum number of Web servers is limited by the amount of RAM installed in this server Maximum Spare Servers The Web server will launch additional processes as needed to service additional load This number is the maximum number of processes the system will launch High traffic sites should increase this number for better performance The maximum number of Web servers is limited by the amount of RAM installed in this server 2 Click Save 56 User Manual Sun Cobalt RaQ 550 server appliance Network Services ASP Administration Selecting the ASP Administration menu item brings up the Active Server Pages ASP Settings screen shown in Figure 16 Figure 16 ASP Settings screen Active Server Pages ASP Settings Enable Administration Server 1 Click the Enable Administration Server checkbox
133. e solutions while the use of CGI is a server side solution because the processing occurs on the Web server User Manual Sun Cobalt RaQ 550 server appliance 133 Chapter 5 Site Management e Enable Server Side Includes SSI SSIs are directives that are placed in HTML pages and evaluated on the server while the pages are being served They let you add dynamically generated content to an existing HTML page without having to serve the entire page via a CGI program or other dynamic technology The decision of when to use SSI and when to have your page entirely generated by some program is usually a matter of how much of the page is static and how much needs to be recalculated every time the page is served SSI is a great way to add small pieces of information such as the current time But if a majority of your page is being generated at the time that it is served you need to look for some other solution e Enable FrontPage Server Extensions Enable creation of a FrontPage web for the site The extensions are a set of server side scripts and programs that enable users of Microsoft FrontPage to use its special components called Web Bots e Web Server Aliases optional Enter additional host or domain names for which this virtual site should accept Web requests Separate multiple entries with a comma Example example com www example com Note that DNS must be configured to resolve alias addresses in addition to the site name You can
134. e users who are capable of configuring settings for a site adding and removing users and so on User Manual Sun Cobalt RaQ 550 server appliance Managing Virtual Sites e Email Aliases optional Enter additional names under which the user will receive email Enter characters containing only lowercase alphanumeric characters periods hyphens and underscores The default value is the lowercase first and last name of the user separated by a period For example john doe is a valid entry e Remarks optional Enter additional information or comments about the user here 4 Click Save to save the settings After a user has been added the new user is listed in the User List screen see Figure 75 Figure 75 User List screen fe Edit User Template User List for www example com 1 Entry User ae Full Name F Email Aliases Status Action Mame Mick Taylor mick mick taylor 2 I Use the green pencil icon to modify the user settings or the red trash can icon to delete the user When you click the green pencil icon to modify user settings the Modify User Settings screen appears see Figure 76 Figure 76 Modify User screen Modify User Settings for mick Full Hame Mick Taylor Mew Password optional mm Energa Aber Cain Maximum Allowed Disk Space 20 1 500 Site Administrator MF Suspended E Account Email Remarks foptional User Manual Sun Cobalt RaQ 550 server appliance 121 Chapter 5
135. em often as a prerequisite to allowing access to resources in a system Authentication is any technique enabling the receiver to automatically identify and reject messages that have been altered either deliberately or by channel errors See also Encryption and Secure Sockets Layer SSL Carrier sense In a local area network LAN an ongoing activity of a data station to detect whether another station is transmitting Carrier sense multiple access with collision detection CSMA CD A protocol that requires carrier sense and in which a transmitting data station that detects another signal while transmitting stops sending sends a jam signal and then waits for a variable period of time before sending again Used in Ethernet LAN technology CGI See Common Gateway Interface CGI Common Gateway Interface CGI A set of rules that describe how a Web server communicates with another application running on the same computer and how the application called a CGI program communicates with the Web server Any application can be a CGI program if it handles input and output according to the CGI standard Collision In an Ethernet network a collision is the result of two devices attempting to transmit data at exactly the same time The network detects the collision of the two transmitted packets and discards them both Collisions are a natural occurrence on an Ethernet network Ethernet technology uses carrier sense multiple access co
136. ement lt sitename gt screen for your site type the URL http lt sitename gt login into your browser The browser based user interface UI known as the Server Desktop prompts you for a user name and password You can log in as a regular user or as a Site or Server Administrator Once you have responded to the prompts if you are an authorized Site Administrator the Site Management lt sitename gt screen appears Note The Site Management screen can only be accessed using the Cay fully qualified domain name for the virtual site in the Web browser The Site Management screen is not accessible if an incomplete or aliased site name is specified You cannot access the Site Management screen for a name based virtual site by the URL http lt sitename gt siteadmin unless a DNS record has been properly set up to point to your server However the Server Administrator can always access the Site Management screen for a virtual site through the Server Management screen User Manual Sun Cobalt RaQ 550 server appliance 105 Chapter 5 Site Management Site Management screen for Server Administrator When you log in as a Server Administrator and go to Site Management the Site Management screen appears with the Virtual Site List menu item highlighted as shown in Figure 62 Figure 62 Site Management screen for Server Administrator Tiisel Die Lint Witla Sites f Fret re ow 1 cs l i Thies hiedorein com As sh
137. en Configure FTP Reporting Options for www example com Starting From December 04 2007 Ending On December 04 2007 Generate Report 2 Enter the start and end dates for FTP activity to be included in the report 3 Click Generate Report to display a summary of the FTP activity 140 User Manual Sun Cobalt RaQ 550 server appliance Managing Virtual Sites Email This menu item is used to configure email usage information for display 1 Selecting this menu item brings up the Configure Email Reporting Options screen see Figure 94 Figure 94 Configure Email Reporting Options screen Configure Email Reporting Options for www example com Starting From December 4 2001 Ending On December 4 2001 s Generate Report 2 Enter the start and end dates for email activity to be included in the report 3 Click Generate Report to display a summary of the email activity Disk This menu item is used to display disk usage information 1 Selecting this menu item brings up the Disk Usage screen see Figure 95 The Disk screen displays the disk usage by site host name by system and by user Figure 95 Disk screen Disk Usage for www example com Disk Space Used MB 0 11 Disk Space Free MB 499 84 Percentage Used C 0 System Disk Usage 1 Entry Disk Usage _ Allowed Disk PEPNCE FC E Space ME Percentage Used wed lee Q 00 500 Owh User Disk Usage 1 E
138. en appears see Figure 6 IS User Manual Sun Cobalt RaQ 550 server appliance Phase 2 Setting up with the Web Browser Figure 6 Sun Cobalt RaQ 550 server appliance Welcome screen J Sun Cobalt Welcome and thank you for 5 purchasing the Sun Cobalt sp a B RaQ 550 the premier w SumCobat Fa server appliance platform for web hosting Within minutes you Will be able to hgst multi domains each with complete wet email and FIP services all easily administered from your Browser Click the Start button Below to begin the Setup Wizard whch will guide you through the pracess of setting up your new Server appliance Active Assist Online Help Active Assist provides real time context sensitive help on the user interface When you move the mouse pointer over a context sensitive area of the screen a description of the item appears at the bottom of the browser page User Manual Sun Cobalt RaQ 550 server appliance 19 Chapter 2 Setting up the Sun Cobalt RaQ 550 server appliance Configuring the Sun Cobalt RaQ 550 server appliance with the Setup Wizard If the browser 1s set up to display a specific language the Setup Wizard synchronizes with that language preference if it is available in the software for Sun Cobalt RaQ 550 server appliance The default language is English The browser then displays the Welcome screen in the selected language If the language selected in the browser preferences is not available
139. ensions are enabled on a site a Site Administrator can enable FrontPage User Webs To publish a Web page using FrontPage 1 Using FrontPage Explorer on a personal computer select Open Web 2 Inthe Folder Name field enter the following http lt exactvirtualsitename gt lt username gt For example the user Jason Paez would enter http raq550 cobalt com jpaez 3 Click OK An authentication dialog appears 4 Enter your user name and password assigned to you on the server appliance 5 Click OK For FrontPage and FrontPage Web information and technical support see http www microsoft com frontpage and http www rtr com 36 User Manual Sun Cobalt RaQ 550 server appliance Developing Web pages Using an HTML editor You can create Web pages using any of the standard HTML editors and the HTML publishing capabilities of many popular desktop productivity applications You can create and link the Web pages themselves on your desktop computer and then move them to the appropriate subdirectory in the Sun Cobalt RaQ 550 server appliance through an FTP application see Publishing Web pages using FTP on page 38 CGI scripts The Sun Cobalt RaQ 550 server appliance supports common gateway interface CGI scripts such as those written in Perl or C as well as UNIX shell scripts CGI scripts allow you to develop highly interactive powerful Web based applications by building server side CGI scripts that generate Web
140. ents about the user here Configure the settings in the Modify User Settings screen Email tab Email Aliases optional Enter additional names that the user will receive email as Please enter characters containing only lowercase alphanumeric characters periods hyphens and underscores The default value is the lowercase first and last name of the user separated by a period For example john doe 1s a valid entry Email Forwarding Enabling email forwarding causes email received in the future to be automatically forwarded to the email addresses specified In the Email Addresses area enter the email addresses to which you would like your email forwarded The values entered must be valid email addresses such as user example com To specify multiple addresses separate the addresses with a comma or put each address on a separate line User Manual Sun Cobalt RaQ 550 server appliance Managing Virtual Sites e Save Copy Checking Save Copy saves a copy of every email received to the mailbox in addition to forwarding a copy to the email addresses specified e Vacation Message Vacation Message allows you to automatically send a custom message to everyone who sends you email This is useful if you are unable to read your email or want to send an automatic response message to the sender e Auto Reply Enter the message that will be sent automatically as a reply to the sender of every email you receive 3 Click the Edit User Templa
141. er appliance this relayed mail is often known as spam mail Spam mail can appear as though it originated from your server appliance and as a result others may blacklist your server appliance as a known spam site If your server appliance is blacklisted many mail servers will not relay your email and your customers will not receive a large amount of their email messages If you have users who access your server through the Internet ask your ISP which networks are used by their remote access dial up equipment If the ISP says the network 209 43 21 5 24 and 209 48 66 5 16 add 209 43 21 0 and User Manual Sun Cobalt RaQ 550 server appliance 33 Chapter 3 Services 209 48 0 0 to the Relay email from these hosts domains field of the Email Parameters menu If your ISP gives you a list of 30 networks used by 30 points of presence which are regional ISP offices across the country and your clients can dial in from any of them then you must trust all 30 networks or these users cannot send email through your server appliance Note By default the domain name for the Sun Cobalt RaQ 550 Cay server appliance is allowed to relay email If you do not want to allow email originating from the domain to which your server appliance belongs to be relayed through your server appliance enter the domain name of your server appliance in the Block Email From Hosts Domains field You will be then able to download email but not
142. erface and leave the secondary interface empty Enter a series of four numbers between 0 and 255 separated by periods For example 255 255 255 0 is a valid entry MAC Address Secondary Interface The MAC address is the hardware address of the network interface card This hardware address is a unique identifier and cannot be changed after manufacture User Manual Sun Cobalt RaQ 550 server appliance System Settings 3 Click Modify Static Routes The Static Route List table appears see Figure 29 If you have more than one router or gateway on a local area network LAN you need to configure the static routes so that TCP IP traffic is delivered correctly Figure 29 Static Route List table Static Route List O Entries This list is currently empty fe Back 4 Click Add The Add Static Route table appears see Figure 30 Figure 30 Add Static Route table Target Subnet Target Network Mask Gateway EE Network Interface Primary Ethernet Interface fethi Z 5 Configure the Add Static Routes table fields e Target Subnet Enter the IP address of the subnet to be re routed Enter a series of four numbers between 0 and 255 separated by periods For example 192 168 1 0 is a valid entry e Target Network Mask Enter the network mask of the subnet to be re routed Enter a series of four numbers between 0 and 255 separated by periods For example 255 255 255 0 is a valid entry e Gateway Enter the IP address of the
143. ers Enter the remote users Figure 81 that are subscribers to this mailing list Remote users are users who do not have accounts on this server appliance Please enter a properly formatted email address For example user example com is a valid entry 128 User Manual Sun Cobalt RaQ 550 server appliance Managing Virtual Sites Figure 82 Search and Add Users to Mailing List Search User List Fe Show All Users fs Show Only Selected Users All Users on thishost thisdomain fs Select All Users K Select This Page User Name mick fe Use Current Selection 5 Click the Advanced tab and configure the settings The dialog box shown in Figure 83 appears Owner Moderator Enter the email address of the user performing all administrative duties for example approving subscriptions or moderating messages for the mailing list Please enter a properly formatted email address or the user name of a valid user on this server appliance The default value is admin For example user example com and admin are valid entries Password Enter an administrative password for this mailing list This password is used when performing certain list administration tasks via email If you do not plan on using these features you may leave this field blank Posting Policy Select a posting policy for this mailing list e Only Subscribers Can Post Messages Only subscribers to this mailing list are allowed to post messages e All Users Can
144. erse procedure 8 Reinstall the top cover plug in the AC power cord and return the server appliance to the equipment rack Figure E 5 Removing the power supply 226 User Manual Sun Cobalt RaQ 550 server appliance Replacing the battery Replacing the battery Caution The chassis contains electrostatic sensitive components Observe proper ESD precautions when removing the top cover of the server appliance L Note Before replacing the battery contact Sun Cobalt Technical Support to receive a listing of approved vendors and the appropriate part numbers Replace the battery as follows 2 J Power down the server appliance and unplug the AC power cord Remove the top cover Using a small flathead screwdriver gently pry the battery out of the battery holder being careful not to bend the contacts Install the new battery with the side up you should see the when the battery is installed The battery model number is CR2032 and is available in most stores that sell batteries It is a 3V lithium battery that should last three years Dispose of the old battery correctly do not burn or throw in the trash see disposal instructions on battery packaging Replace the top cover of the server appliance and plug in the AC power cord Power up the server appliance and reset the time and date settings through the browser interface User Manual Sun Cobalt RaQ 550 server appliance 227 Appendix E
145. erver appliance Developing Web pages Developing Web pages The Sun Cobalt RaQ 550 server appliance automatically provides a default home page for each individual user It also supports a broad range of Web publishing capabilities that allow both novice and expert users to build and publish custom Web pages Note To access your home page enter the URL Cay http lt hostname gt lt username gt where lt hostname gt is the fully qualified domain name of your Sun Cobalt RaQ 550 server appliance and lt username gt is your user name on the server appliance You must include the tilde mark before your user name FrontPage 2002 Server Extensions The Sun Cobalt RaQ 550 server appliance includes the FrontPage 2002 Server Extensions which allow you to use the FrontPage client application to publish and edit Web content easily You can create and post Web pages using standard style templates and pre configured tools including form processing and search tools It is not necessary to know anything about FTP or other file transfer protocols Note When you create a user with FrontPage web enables files Cay totaling approximately 14 MB are copied to the user s home directory Creating an excessive number of such users may cause the disk partition to become full The Administrator can enable Microsoft FrontPage Server Extensions for each virtual site see Chapter 5 Virtual Site List on page 108 When you enable Front
146. erver appliance they are allowed to control Click Add to add a new server administrator account The screen shown in Figure 14 appears Figure 14 Add New Server Administrator screen Add New Server Administrator User Information Full Name User Name Password Enter Again ea a em um Allowed Disk Space fo MB Administrator Options Extra Abilities Available Abilities Empty IP Address Allocation Control Power RootAccess Additional Access Rights optional There are two areas within the Add New Server Administrator main screen e User Information e Administrator Options Configure the User Information fields 1 Enter the full name user name and password of the new Server Administrator 2 Enter the maximum amount of disk space in megabytes MB that this user should be allowed to use on this server Leave the field blank to give the user access to an unlimited amount of disk space User Manual Sun Cobalt RaQ 550 server appliance 53 Chapter 4 Server Management Configure the Administrator Options 1 Move extra abilities that this server administrator account should be allowed from the Available Abilities column to the Extra Abilities column e IP Address Allocation used to specify acceptable IP address ranges for this server See IP Address Allocation on page 78 for more details e Control Power used to specify how the system reacts to power outages See Power on page 82
147. erver on the Sun Cobalt RaQ 550 server appliance you need to use the Add Record pulldown menu to configure the following DNS records e Forward Address A record e Reverse Address PTR record e Mail Server MX record e Alias CNAME record e Subdomain Delegation e Subnet Delegation If there are no records defined there are no authority selection options available If there are records defined the Select Domain menu is available at the top of the screen There are also two buttons available at the top of the Primary Service List table Modify SOA and Remove Records User Manual Sun Cobalt RaQ 550 server appliance 175 Appendix B Domain Name System Selecting a domain To display the DNS records for a particular domain click on the Select Domain pull down menu and select the domain The screen refreshes and the Primary Service List table displays the DNS records for that domain The domain name shows up in the title bar Modifying the SOA record You can modify the SOA record for a particular domain or network For an explanation of the fields you can modify see Configuring SOA default values on page 169 1 From the pull down menu select the domain for which you want to modify the SOA record The defined records for that domain appear in the Primary Service List table 2 Click Modify SOA at the top of the Primary Service List table The Modify SOA Record table appears The first field displays e
148. ervicing the Sun Cobalt RaQ 550 server appliance Installing or removing a hard disk drive Installing additional memory Replacing the fans and power cables Replacing the power supply Replacing the battery F Product Specifications Hardware Software Features System management Physical data Regulatory approvals G Licenses The BSD Copyright GNU General Public License SSL License H Glossary XX User Manual Sun Cobalt RaQ 550 server appliance 214 214 214 215 215 215 217 219 221 223 224 225 227 229 229 230 230 231 232 233 235 235 236 242 243 List of Figures Front view Sun Cobalt RaQ 550 server appliance 4 Front view of the server appliance 222248 ci ea bee doses tua 10 Rear view of the server appliance 02 5 2ccanceniuatagedie oxaa ee ices Bee 12 Network and power connectors 13 ECD CONSO sitive Lee iris dima eee xe eee Vaca dia den Ne 15 Sun Cobalt RaQ 550 server appliance Welcome screen 19 License ACTCEMCNT Hasena oui hes ra pes ao dom due 21 SV SCM SCN a5 lind dri alot arr Gad BEC Gn eMail a ra nn 22 FAD SUD bhai a ke ace ik eu Ni At ee aie 26 Online Re CisttalOn sews a ak eee ek eke ad ee dias Wg Gi eee eee ee 24 Server Management on the user interface 28 RD ARE Paul SI D be hee Meek te CaaS a tule eae hl ae aude E ae ieee 43 server Minacement Screen od Gav tale ee ow eee Ee ee Vo
149. estall potential problems To set up the Sun Cobalt RaQ 550 server appliance for the Administrator you must enter a Password in this field For guidelines on choosing a password see Password Guidelines on page 25 Note We recommend that you reserve the email account admin for system messages and alerts only and that you do not publicize this admin account Be sure to remember the password to access the Administration features in the future If you forget the password or want to reset the password see Resetting the Administrator password on page 48 If you want to change the password for the Administrator see Account on page 149 24 User Manual Sun Cobalt RaQ 550 server appliance Phase 2 Setting up with the Web Browser Password Guidelines Use the following guidelines when choosing a password L L CON CRE aes e Use between three and sixteen alphanumeric characters The valid characters include a z A Z 0 9 7 A amp 1 PEE ER Use both upper and lower case letters L Note A password is case sensitive Do not use a proper name Do not use a word found in a dictionary Do not use a date Do not use a command word Do not use a string of consecutive keys on a keyboard for example qwerty Time Settings On the Time Settings portion of the screen you can set the day date time and time zone Click the right arrow at the bottom to move to the next screen User
150. et DNS delegation they are using The DNS server on the Sun Cobalt RaQ 550 server appliance can support user defined network delegation formats If your company uses a proprietary zone file format you can enter the format parameters in the table on this page Note If you select the option User defined you must fill in all Cay four fields in the table The symbols in the fields are defined as follows 1 represents the first octet of a four octet IP address 2 represents the second octet of a four octet IP address 3 represents the third octet of a four octet IP address 4 represents the fourth octet of a four octet IP address Gon represents the size of the network in bits For example if the IP address is 192 168 10 19 0 31 1 is 192 2 is 168 3 is 10 4 is 19 Yon is an integer number from 0 to 31 Important Consult your network administrator or ISP for the I correct order of the data in the proprietary format they are using User Manual Sun Cobalt RaQ 550 server appliance 173 Appendix B Domain Name System To configure the Zone Format settings 1 On the user interface select Server Management gt Network gt DNS The Domain Name System DNS Settings table appears 2 Click Zone Format on the right side of the table The fields and default values for the Zone File Formats appear see Figure B 3 Figure B 3 Zone Format table fe Edit Primary Services e Edit Secondary Services DNS Settings
151. f DNS record changes occur infrequently increase the default value e If DNS record changes occur often decrease the default value Tune the refresh interval to avoid wasting bandwidth and to ensure the content on the secondary server is accurate at all times 170 User Manual Sun Cobalt RaQ 550 server appliance Advanced DNS Retry interval Due to a connection or service failure a secondary DNS server may be unable to refresh data from the primary server The secondary DNS server attempts to refresh data after the interval specified for trying again Expire interval A secondary DNS server may be unable to refresh data from the primary server for a prolonged period of time After the interval specified for expiry the secondary server stops serving name requests Time to live period TTL A caching DNS server other than the primary and secondary DNS servers for this domain or network can cache record lookups for the TTL period During the TTL period a caching DNS server does not poll the primary or secondary DNS servers for repeated lookups of the same record Configuring the server settings You can also configure the server settings and the zone transfer access control for the DNS server on the Sun Cobalt RaQ 550 server appliance Cache record lookups Enabling caching also called recursion allows resolution of domains and network zones that other name servers are authoritative for Disabling caching 1s useful when operat
152. f the server appliance displays status information about the boot process itself When setting up the server appliance use the LCD console to enter network configuration information Once the server appliance is running the LCD console is used to change network configuration information reboot the unit and power down the unit The arrow buttons function as follows P The Left arrow button moves the cursor to the left D The Right arrow button moves the cursor to the right GAD The Up arrow button increases the digit located at the cursor position D The Down arrow button decreases the digit located at the cursor position CS The S select button displays the next option D The E enter button accepts the information entered or the options displayed User Manual Sun Cobalt RaQ 550 server appliance 15 Chapter 2 Setting up the Sun Cobalt RaQ 550 server appliance Configuring the Sun Cobalt RaQ 550 server appliance manually Important In this phase you configure only the primary network IEY interface To complete this phase you must know e the IP address assigned to the server appliance e the subnet mask of your network The LCD shows the following PRIMARY IP ADDR 000 000 000 000 A blinking cursor appears on the second line of the LCD display The following steps explain how to enter the required network information for the primary network interface I The secondary network interface II is configured throu
153. gh the Web browser as described in the next section An IP address consists of four numbers ranging from 0 to 255 separated by periods for example 192 168 25 77 this is often referred to as dot quad notation 16 User Manual Sun Cobalt RaQ 550 server appliance Phase 1 Making the connection To enter the IP address for the Sun Cobalt RaQ 550 server appliance 1 Use the arrow buttons on the LCD console to enter the IP address assigned to the server appliance Press the CE button to accept the IP address If the IP address is valid the following prompt appears PRIMARY NETMASK Q00 000 000 000 Enter the netmask of your network Press the CE button to accept the entry If the netmask is valid the following prompt appears ENTER GATEWAY Q00 000 000 000 Enter the IP address of the gateway for your network Press the CE button to accept the entry Press the CE button The LCD displays SJAVE C ANCEL To save the configuration information use the left and right arrow buttons to select S ave and then press the CE button It pauses for a moment and then you will see Setting up Network L Note Selecting C ancel cancels the configuration and the LCD screen displays PRIMARY IP ADDR again You must repeat the entry process After verifying and saving the server appliance completes the boot process The LCD screen shows several messages in succession before displaying the IP address as
154. gs on page 92 Sun Microsystems recommends specifying the AIT saveset when using Legato NetWorker If you must specify individual savesets for a server appliance you must backup up the following directories together to ensure consistency fete usr sausalito Performing disaster recovery on a server appliance with Legato NetWorker To perform a restore with the Legato NetWorker software you must have backed up the server appliance to a NetWorker server Preparing for disaster recovery Prepare your Sun Cobalt RaQ 550 server appliance for disaster recovery by performing the following steps 1 Perform an OS restore to wipe the hard disk drive and return the server appliance to a factory fresh state 2 Configure the server appliance through the Setup Wizard and return it to the network The server appliance must be able to communicate with the backup server otherwise the recovery will fail 3 If possible configure the server appliance to use a network time protocol NTP server to set the clock on the server appliance On the Server Desktop UI select System Settings gt Time to configure the time settings or to specify an NTP server User Manual Sun Cobalt RaQ 550 server appliance 215 Appendix D Disaster Recovery with Third Party Software 4 Select Maintenance gt Legato NetWorker and configure the Legato NetWorker client on the server appliance e Enable Client Click to enable the check box to enable th
155. h state This is also known as bare metal recovery The entire server appliance must be restored in order for the configuration database and the machine configuration to be in synchronization For most files on the server appliance disaster recovery is straightforward the files are recovered from the backup service and written to the file system However the configuration database requires additional work and the two supported backup services must be tailored to correctly restore the server appliance User Manual Sun Cobalt RaQ 550 server appliance 205 Appendix D Disaster Recovery with Third Party Software The approach used to recover the configuration database using Knox Arkeia works as follows Before a backup operation begins the pre backup script cobalt_prebackup creates an archive of the configuration database in the directory var cobalt backups The backup makes copies of the archive var cobalt backups cce tar When the backup is complete the post backup script cobalt_postbackup deletes the archive During the disaster recovery process the entire server appliance must be restored This restores the archive to the directory var cobalt backups When the backup is complete the server appliance must be rebooted the server appliance does not reboot automatically During the reboot process the cobalt_restore Startup script detects the archive and restores the configuration database At this point everything shou
156. he entries you add to this field serve as part of a pattern match against the email that the client is sending As a result some handy shortcuts are possible If you have a number of hosts in the same network block you can as a shortcut simply enter the number of the network block For example specifying a network such as 192 168 1 0 in the Relay email from these hosts domains field trusts all IP addresses from 192 168 1 0 through 192 168 1 254 If you want to allow connections from a host that ends for example in mydomain com add the string mydomain com in the text area Note If you are entering a domain name or part of a domain name in the text box you must have reverse DNS working on your clients e Block Email from Hosts Domains In this field enter email addresses or domains from which you want to block any email Anyone trying to send you messages from one of these addresses or domains will receive an error message in return e Block Email from Users In this field enter email addresses of users from which you want to block any email Anyone trying to send you messages from one of these addresses will receive an error message in return 2 Click Save in the Email Servers Settings table User Manual Sun Cobalt RaQ 550 server appliance 63 Chapter 4 Server Management DNS The Domain Name System DNS is a vital and integral part of the Internet Setting up DNS correctly on your Sun Cobalt RaQ 550 server
157. he help icon in the top right corner A separate browser window opens displaying a list of PDF files in the languages available Click the link for the PDF in your preferred language you can open the PDF file in the browser window or save it to your personal computer Software Notification icon software packages and to install them if any are found The icon The Software Notification icon allows you to check for new or updated m changes color when new or updated software packages are available For more information on installing software see Chapter 6 BlueLinQ Active Monitor icon information The icon turns red and blinks if any of the components The Active Monitor icon allows you to view system and services status Q monitored by Active Monitor have severe problems For more information on the Active Monitor feature see Active Monitor on page 99 Logout icon Click this icon to log out of the system User Manual Sun Cobalt RaQ 550 server appliance 29 Chapter 2 Setting up the Sun Cobalt RaQ 550 server appliance Software Auto Provisioning AutoUpdate Note Auto provisioning 1s a very advanced feature and should be used only if the Sun Cobalt RaQ 550 server appliance is part of a service that uses this feature otherwise ignore this entire section For service deployment with this feature please consult the service provider deployment guide available separately from your service provider The
158. hese guidelines can cause overheating and affect the reliability of your product The Sun Cobalt RaQ 550 server appliance is designed to be a built in installation so adequate ventilation is required User Manual Sun Cobalt RaQ 550 server appliance vii Important Safeguards 9 Placement of a Sun Product Caution Do not block or cover the openings of your Sun Cobalt product Never place a Sun Cobalt product near a radiator or heat register Failure to follow these guidelines can cause overheating and affect the reliability of your Sun Cobalt product Caution The workplace dependent noise level defined in DIN 45 635 Part 1000 must be 70Db A or less 10 SELV Compliance Safety status of I O connections comply to SELV requirements 11 Browsers Both Netscape Navigator and Microsoft Internet Explorer have bugs that can cause intermittent unexplained failures Note You may experience problems logging on to the Sun Cobalt Cay RaQ 550 server appliance with a secure connection if you are using Internet Explorer on a Macintosh machine Released product versions of the browsers are usually more reliable than beta versions and later versions typically work the most reliably A browser program failure although annoying does not adversely affect your data on a Sun Cobalt RaQ 550 server appliance To use the Sun Cobalt RaQ 550 server appliance you need a personal computer attached to the network that uses one of the following
159. in Name System Mail Server MX record Finally create a Mail Server MX record 1 Select Server Management gt Network gt DNS The DNS Settings table appears 2 Click Edit Primary Services above the table The Primary Service List table appears 3 Select Mail Server MX Record from the Add Record pull down menu The Add New Mail Server MX Record table appears see Figure B 13 Leave the Host Name field blank In the Domain Name field enter mydomain com In the Mail Server Name field enter mail mydomain com Under the Delivery Priority pull down menu leave the priority as Very High 4 Click Save The Primary Service List table reappears with the new Mail Server MX entry Figure B 13 Add New Mail Server MX Record table DNS Add New Mail Server MX Record Host Name foptional j Domain Mame localdomain Mail Server Name Delivery Priority Very High 20 You are now finished with creating your DNS records To edit another domain select another domain from the Select Domain or Network pull down menu You can select any domain that you have configured for the DNS server IE Important Click Apply Changes Now This activates the changes 190 you have made If you exit this screen without saving your changes they will not become active User Manual Sun Cobalt RaQ 550 server appliance Brief history of the Domain Name System DNS To add a new domain use the Add Record pull down
160. ing this server on a private network User Manual Sun Cobalt RaQ 550 server appliance 171 Appendix B Domain Name System Forwarding server If the Sun Cobalt RaQ 550 server appliance is being used on a private network or in conjunction with a restrictive firewall you can specify a forwarding DNS server s by IP address If a DNS server cannot answer a DNS query it forwards the query to the forwarding DNS server to get the needed response then answers back to the client Note If you have a primary or secondary DNS entry in a given Cay domain provided by the Sun Cobalt RaQ 550 server appliance no requests in that domain will be forwarded to the forwarding server Zone transfer A zone transfer allows another DNS server to download the complete list of hosts maintained by your DNS server Zone transfers are used by secondary domain name servers to synchronize their records with primary domain name servers By default zone transfers are not allowed to any domain You must explicitly enter any domain names that are allowed to perform zone transfers or no domain will be able to perform zone transfers 172 User Manual Sun Cobalt RaQ 550 server appliance Zone Format Zone Format You can create and select a zone file format for delegating subnets on non octet boundaries that is compatible with your local reverse delegation method RFC2317 is the international standard format Consult your ISP to determine the type of subn
161. ion so that the provider s server can respond to your requests pass them on to the Internet and forward your requested Internet responses back to you PPP uses the Internet protocol and is designed to handle others PPP is a full duplex protocol that can be used on various physical media including twisted pair fiber optic lines or satellite transmission It uses a variation of High Speed Data Link Control for packet encapsulation PPP can handle synchronous as well as asynchronous communication Point to Point Protocol over Ethernet PPPoE A specification for connecting multiple computer users on an ethernet to a remote site through common customer premises equipment such as a modem and similar devices PPPoE can be used to allow an office or building full of users share a common digital subscriber line DSL cable modem or wireless connection to the Internet PPPoE combines the Point to Point Protocol PPP commonly used in dial up connections with the ethernet protocol which supports multiple users in a local area network LAN PPP information is encapsulated within an Ethernet frame User Manual Sun Cobalt RaQ 550 server appliance 251 Appendix H Glossary POP3 See Post Office Protocol POP Post Office Protocol 3 POP3 Post Office Protocol POP is a standard protocol for receiving email POP is a client server protocol in which email is received and held for you by your Internet server When you read your mail
162. ions through the LCD e Configure network settings e Reboot and power down e Configure UPS e Lock menus e Reset administrator s password e Automatically download additional software packages 2 User Manual Sun Cobalt RaQ 550 server appliance Services on the Sun Cobalt RaQ 550 server appliance Services on the Sun Cobalt RaQ 550 server appliance Here is a sample of what you can do with the Sun Cobalt RaQ 550 server appliance e Web publishing You can access a broad range of Web publishing capabilities for users e Email The server appliance s email service allows you to communicate internally and externally to individuals It includes auto forward and auto response capabilities for each personal site You can also create mailing lists that include external users To access your email on the Sun Cobalt RaQ 550 server appliance you can use any standard email client software These services can be used within an extranet or an intranet environment or across the Internet Documentation You can access the user manual in PDF format from the browser based user interface If you have installed third party software on the Sun Cobalt RaQ 550 server appliance the relevant documentation is available on the browser screen To access the PDF file for the user manual click on the question mark help icon in the top right corner A separate browser window opens displaying a list of PDF files in the languages availab
163. irectory Site user home page When a user on a virtual site is added through the Server Desktop UI the home directory for that site user is created in home sites lt sitename gt users lt username gt The user s default Web page is located in home sites lt sitename gt users lt username gt web The content of their Web pages can be viewed at http lt sitename gt lt username gt User Manual Sun Cobalt RaQ 550 server appliance 165 Appendix A Advanced Information 166 User Manual Sun Cobalt RaQ 550 server appliance Appendix B Domain Name System The Internet uses a distributed naming system called the Domain Name System DNS DNS allows us to refer to computers by host names as well as by Internet Protocol IP addresses IP addresses are hard to remember and are inconvenient to use DNS allows us to use host names and domain names which can resolved to IP addresses DNS servers translate host names and domain names for example www sun com to an associated IP address for example 192 168 10 10 and vice versa For example Sun Cobalt has registered the domain name sun com for use by our servers mail sun com www sun com and others The host names mail and www represent different servers registered in the same domain A domain name is a computer name suffix shared by a group of computers in the same organization A domain name should be associated with an IP ad
164. isk usage by site host name see Figure 55 User Manual Sun Cobalt RaQ 550 server appliance 97 Chapter 4 Server Management Figure 55 Sites Tab screen Disk Usage Summary Sites All Users Notification Settings l Entry Disk Full Host Usage Allowed Disk S Percentaverticed Mame Space ME MB wun example com 0 10 500 00 P Glick on site above to see the disk usage information for the users in that site 4 Click the All Users tab The Disk Usage table displays the disk usage by user see Figure 56 Figure 56 All Users screen Disk Usage summary Sites All Users Notification Settings l Entry User Disk Usage Allowed Disk F Haa MB Space MB Percentage Used admin 0 19 Unlimited i O 5 Click the Notification Settings tab The Disk Usage table lists the types of notifications to be sent when the user or the site exceed the allocated disk space see Figure 57 Note Refer to Active Monitor on page 99 for information on how to set up an email address for alert notification Figure 57 Notifications Settings screen Disk Usage Summary Sites All Users Notification Settings When User Exceeds Allowed Disk D Send Alert Notification Email Space M Email User When Site Exceeds Allowed Disk en Sins RSS EURE SS i Send Alert Notification Email pace 98 User Manual Sun Cobalt RaQ 550 server appliance Active Monitor Active Monitor The Sun Cobalt RaQ 550 se
165. istrator To post Web pages for your site Only Site Administrators or the Server Administrator can upload to this directory If you do not specify this directory your Web pages are stored in your personal directory which is not accessible from the Web The Site Administrator can access and update the site root content in the directory web during an FTP session The site Web root is accessible on the Web at http lt sitename gt Site Administrators can update their personal Web pages in the directory users lt username gt web during an FTP session Personal Web sites are accessible on the Web at http lt sitename gt lt username gt Users who are not Site Administrators can update their personal Web sites in the directory web during an FTP session Domain Name System DNS The Domain Name System DNS is a vital and integral part of the Internet Setting up DNS correctly on your Sun Cobalt RaQ 550 server appliance is very important For this reason we have created an appendix solely for explaining DNS See Appendix B Domain Name System on page 167 The appendix covers the following items e Basic DNS issues e Advanced DNS issues e A quick start guide detailing a sample setup of DNS for a Sun Cobalt RaQ 550 server appliance e lt A brief history of the DNS service User Manual Sun Cobalt RaQ 550 server appliance 39 Chapter 3 Services If your network administrator is using the Sun Cobalt RaQ 550 server
166. it or attempt to recharge it Replace only with the same or equivalent type recommended by the equipment manufacturer Dispose of used batteries according to manufacturer s instructions User Manual Sun Cobalt RaQ 550 server appliance 5 Electrical Shock To reduce the risk of electrical shock do not disassemble or tamper with the power supply assembly Opening or removing the power supply may expose you to dangerous voltage or other risks Incorrect reassembly can cause electric shock when this product is subsequently used 6 Top Cover You must remove the cover of your Sun Cobalt server appliance to add cards memory or internal storage devices Be sure to replace the top cover before powering on your server appliance in place Failure to take this precaution may result in personal Caution Do not operate Sun Cobalt products without the top cover N injury and system damage 7 Modifications to equipment Do not make mechanical or electrical modifications to the equipment Sun Microsystems Inc is not responsible for regulatory compliance of a modified Sun Cobalt product 8 Ventilation The fan openings on the Sun Cobalt RaQ 550 server appliance are provided for ventilation and reliable operation of the product and to protect it from overheating The openings must not be blocked or covered and should be kept free of dust and debris Never place a Sun Cobalt product near a radiator or heat register Failure to follow t
167. ite de Sun et de ses bailleurs de licence s il y en a Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun Java JavaScript JavaServer Pages JSP Sun Cobalt Sun Cobalt RaQ et le logo Sun Cobalt sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays Netscape et Netscape Navigator sont des marques de fabrique ou des marques d pos es de Netscape Communication Corporation aux Etats Unis et dans d autres pays PostScript est une marque de fabrique d Adobe Systems Incorporated laquelle pourrait tre d pos e dans certaines juridictions Linux est une marque de fabrique de Linus Torvalds LA DOCUMENTATION EST FOURNIE EN L ETAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFA ON Part Number Num ro de piec
168. ite is disabled for users of the site as well as services such as FTP FrontPage public Web and email for the site User Manual Sun Cobalt RaQ 550 server appliance 131 Chapter 5 Site Management Services This menu item is used to configure various services for the site Web This menu item is used to configure Web options such as scripting languages Selecting the Web menu item brings up the Web Settings screen see Figure 85 Figure 85 Web Settings screen Web Settings for raq550 localdomain Enable JSP and Servlets E Enable ASF E Enable PHF Scripting E Enable Common Gateway Interface CGI Enable Server Side Includes 59 7 M Enable Enable FrontPage Server l webmaster Extensions Password Enter Again r Web Server Aliases faphonal 152 User Manual Sun Cobalt RaQ 550 server appliance Managing Virtual Sites 1 Configure the settings Enable JSP and Servlets Enable to allow the use of JavaServer Pages JSP software and Servlets Enable ASP Enable the use of active server pages ASP An ASP is an HTML page that includes one or more scripts small embedded programs that are processed on a Microsoft Web server before the page is sent to the user An ASP is somewhat similar to a server side include or a common gateway interface CGI application in that all involve programs that run on the server usually tailoring a page for the user Typically the script in the Web page at the server
169. ited States and other countries PostScript is a trademark or registered trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions Linux is a trademark of Linus Torvalds Federal Acquisitions Commercial Software Government Users Subject to Standard License Terms and Conditions DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 1997 2002 Sun Microsystems Inc 901 San Antonio Road Palo Alto California 94303 U S A Tous droits r serv s Sun Microsystems Inc d tient des droits de propri t intellectuelle sur la technologie repr sent e par ce produit Ces droits de propri t intellectuelle peuvent s appliquer en particulier sans toutefois s y limiter un ou plusieurs des brevets am ricains r pertori s l adresse http www sun com patents et un ou plusieurs brevets suppl mentaires ou brevets en instance aux Etats Unis et dans d autres pays Ce produit est distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans autorisation pr alable et cr
170. ither the domain name or the network authority that you selected Primary Name Server Enter the fully qualified domain name of the primary name server for the selected domain or network authority Secondary Name Server Enter the fully qualified domain name s of the secondary name server s for the selected domain or network authority If you want to specify more than one secondary name server separate the names with a space DNS Administrator email address Refresh interval Retry interval Expire interval Time to live interval 3 Click Save The screen refreshes and the Primary Service List table appears 176 User Manual Sun Cobalt RaQ 550 server appliance Primary services Deleting all DNS records You can delete all the DNS records for a particular domain name from the Primary Service List table 1 From the pull down menu select the domain for which you want to modify the SOA record The defined records for that domain appear in the Primary Service List table 2 Click Remove Records at the top of the Primary Service List table A confirmation dialog appears asking you if you want to remove all of the DNS records displayed in the table 3 Click OK The screen refreshes and the Primary Service List table is now empty Modifying a specific DNS record To modify an individual entry in the Primary Service List table click on the green pencil icon next to that entry The Modify Record table appears Cli
171. l Use only of th accompenyirg SOft ware and Gotumeititeon aidan erro corrections orowded by Sun eollecteely Software Gy th ruba of wers aed ire class of commpuber hardware for which the corresponding ise has Es paid 2 RESTRICTIONS Software is confidential and copying Tite to Software ad al associated intebectua property rights is retained fy Sun and or ts licencors Escept as cpecitiosly User Manual Sun Cobalt RaQ 550 server appliance 21 Chapter 2 Setting up the Sun Cobalt RaQ 550 server appliance System Settings After the license agreement is accepted the System Settings screen appears see Figure 8 Figure 8 System Settings S Sun Cobalt The following Information is needed to cOnnigue tis Server appliance YOU Can MOUSE over Ne words on Ne left side of the form for help on the Individual falde If you do not know what to enter please contact your system administrator System Settings NBWOIX Setings Hast and Domain Hame l Host Kame Dornsin Mame DNS Servers favre Administator Setings User Hame admin Password du Time Settings Cae se 5 North America z Pacific Time ry 22 User Manual Sun Cobalt RaQ 550 server appliance Phase 2 Setting up with the Web Browser Network Settings On the Network Settings portion of the screen you can do the following e Assign a host name for example raq550 to the server appliance L Note Ther
172. lable space on the disk drive is on the partition mounted from home It is recommended to do most of your work under this partition By default quotas are turned on in this partition and are used extensively by the system software Virtual site home page The document root for the virtual sites Web page content 1s home sites lt sitename gt web For example www cobalt com would have a document root of home sites www cobalt com web Only the Server Administrator or the Site Administrator can upload to this directory Web content in this directory is associated with the URL http lt sitename gt For example a file saved as home sites lt sitename gt web testdir test html is accessed through the URL http lt sitename gt testdir test html Note lt Sitename gt refers to the lt hostname domainname gt of the Cay corresponding virtual site The home directory for the admin user and the server administrator accounts can be accessed as home users lt username gt where lt username gt is the login name for the account Also the admin user and server administrator accounts have no Web directory that is accessible through the Web server User Manual Sun Cobalt RaQ 550 server appliance 163 Appendix A Advanced Information Customized error Web pages The Server Administrator or a Site Administrator can replace the default error Web pages for a virtual site on the Sun Cobalt RaQ 550 server appliance with c
173. laced by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a portion of it either verbatim or with modifications and or translated into another language Hereinafter translation is included without limitation in the term modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to the absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty p
174. ld be in a consistent state and disaster recovery is complete Legato NetWorker works in a different manner it recovers the database during the file recovery phase since this service permits per file scripting at both backup and recover time The cceasm script is used for this purpose Locking the Ul database For all types of backup the configuration database for the Server Desktop user interface UI is locked for as short a period of time as possible For Arkeia the Server Desktop UI is locked during the pre backup creation of the database archives NetWorker locks the Server Desktop UI only during the backup of the individual databases Important Changes to the machine configuration should not be Re made during the backup of the machine otherwise the configuration of the machine and the configuration databases may not be synchronized after the disaster recovery process is complete This is also true for modifications to the system configuration that does not use the Server Desktop UI After disaster recovery the machine may be in an inconsistent state if the configuration database and the system configuration files do not agree 206 User Manual Sun Cobalt RaQ 550 server appliance General steps to perform disaster recovery Sun Cobalt recommends that you schedule backups for times when it is unlikely that system configuration changes will be made Partly for this reason most backup systems automatically schedule backups fo
175. le Click the link for the PDF in your preferred language you can open the PDF file in the browser window or save it to your personal computer User Manual Sun Cobalt RaQ 550 server appliance 5 Chapter 1 Introduction Hardware Figure shows the front view of the Sun Cobalt RaQ 550 server appliance Figure 1 Front view Sun Cobalt RaQ 550 server appliance Sun Cobalt Usage requirements To use the Sun Cobalt RaQ 550 server appliance you need A A 10 100BASE TX Transmission Control Protocol Internet Protocol TCP IP based local area network LAN A personal computer attached to the network that uses one of the following Web browser e Macintosh OS9 Internet Explorer 5 or Netscape 4 78 e Macintosh OSX Internet Explorer 5 1 e Windows 98 NT 2000 Internet Explorer 5 5 and 6 0 or Netscape 4 78 To manage the server appliance from the user interface you must enable cookies cascading style sheets and JavaScript on your browser these features are normally enabled by default Network parameters which you can obtain from your system or network administrator these include the server appliance s assigned IP address the subnet mask of your network and if communicating with other networks a gateway or router address An Internet service provider ISP if you plan to connect to the Internet User Manual Sun Cobalt RaQ 550 server appliance Customer Servic
176. lex data transmission TCP is part of the TCP IP protocol stack Transmission Control Protocol Internet Protocol TCP IP A common name for the suite of protocols developed in the 1970s to support the construction of worldwide internetworks TCP and IP are the two best known protocols in the suite The TCP IP protocols enable computers and networks to connect to an intranet or Internet USB Universal Serial Bus A personal computer external bus standard which can support up to 127 peripheral devices in a daisy chain configuration can support plug and play hot plugging and has a total bandwidth of 1 5 megabytes per second It uses inexpensive cable which can be up to 5 meters long Virtual memory A concept that when implemented by a computer and its operating system allows programmers to use a very large range of memory or storage addresses for stored data Wide Area Network WAN A data communications network that serves users across a broad geographic area and often uses transmission devices provided by common carriers Asynchronous transfer mode ATM frame relay Switched Multimegabit Data Service SMDS and X 25 are examples of WANs See also local area network LAN 256 User Manual Sun Cobalt RaQ 550 server appliance
177. llision detect CSMA CD to allow devices to take turns using the signal carrier line When a device wants to transmit it checks the signal level of the line to determine whether another device is already using it If the line is already in use the device waits and tries again perhaps in a few seconds If the line is not in use the device transmits However two devices can transmit at the same time in which case a collision occurs and both devices detect it Each device then waits a random amount of time and retries until successful in getting the transmission sent 244 User Manual Sun Cobalt RaQ 550 server appliance CSMA CD See carrier sense multiple access with collision detection CSMA CD DHCP See Dynamic Host Configuration Protocol DHCP DNS See Domain Name System DNS Domain name The location of an organization or other entity on the Internet For example the address www sun com locates an Internet address for the domain name sun com at a particular IP address and a particular host server named 66 29 WWW Domain Name System DNS The Internet service responsible for translating a human readable host name such as sun com into a numeric IP address 192 168 10 10 for TCP IP communications Dynamic Host Configuration Protocol DHCP A protocol that provides a mechanism for allocating IP addresses dynamically so that an address can be reused when a host no longer needs it Encryption The transformation
178. low can occur when reading input from the user into a buffer but it can also occur during other kinds of processing in a program If a secure program permits a buffer overflow the overflow can often be exploited by an adversary If the buffer is a local C variable the overflow can be used to force the function to run code of an attacker s choosing This specific variation is often called a stack smashing attack A buffer in the heap is not much better attackers may be able to use such overflows to control other variables in the program 68 User Manual Sun Cobalt RaQ 550 server appliance Security The Buffer Overflow menu allows you to manage Buffer Overflow Protection settings To specify the Buffer Overflow Protection settings 1 Select Server Management gt Security gt Buffer Overflow The Buffer Overflow Protection settings table appears see Figure 23 Figure 23 Buffer Overflow Protection settings screen Buffer Overflow Protection settings Enable Buffer Overlow Protection alerts 2 Activate the checkbox to be notified by email of Buffer Overflows If enabled email will be sent to the addresses set in Active Monitor Note To enter an email address for Active Monitor select Server Management gt Active Monitor gt Settings For more information see Active Monitor on page 99 User Manual Sun Cobalt RaQ 550 server appliance 69 Chapter 4 Server Management SSL The Secure Sockets
179. lt filename gt asp or chmod 664 lt filename gt php For the Web server to run the scripts correctly ASP scripts must use the asp filename extension and PHP scripts must use the php filename extension The Sun Cobalt RaQ 550 server appliance is pre configured with support for embedded PHP scripts You can save PHP files in any directory on your site provided that the file ends with a php extension as previously mentioned Publishing Web pages using FTP After creating your Web pages you can publish them on the Sun Cobalt RaQ 550 server appliance using an FTP based application Make sure you have the following information e The host name or the IP address of your server appliance e Your user name and password e A filename of your choice to save as your main page the default is index html Launch your FTP software and establish an FTP link to the server appliance Upload your HTML files If you need help consult the instructions for your FTP application 38 User Manual Sun Cobalt RaQ 550 server appliance Domain Name System DNS By default the files you upload using an FTP based application are stored in your personal directory the directory path 1s home sites lt sitename gt users lt username gt where lt sitename gt is the fully qualified domain name of your virtual site and lt username gt is your user name you must upload to the directory home sites lt sitename gt web L Note to the Site Admin
180. lthough RAID can protect against disk failure it does not protect against operator and administrator human error or against loss due to programming bugs RAID can be implemented in hardware or in software Hardware RAID 1s always a disk controller that is a device to which one can cable up the disk drives Software RAID is a set of kernel modules together with management utilities that implement RAID purely in software and require no extraordinary hardware Root name server On the Internet the root name server system is the manner in which an authoritative master list of all top level domain names such as com net org and individual country codes is maintained and made available Secure Sockets Layer SSL Secure Sockets Layer is a program layer created by Netscape Communications for managing the security of message transmissions in a network Netscape s idea was that the programming for keeping your messages confidential ought to be contained in a program layer between higher level protocols such as HTTP or IMAP and the TCP IP layers of the Internet The sockets part of the term refers to the sockets method of passing data between a client and a server program in a network or between program layers in the same computer SSL allows an SSL enabled server to authenticate itself to an SSL enabled client allows the client to authenticate itself to the server and allows both machines to establish an encrypted conne
181. ly configure an AutoUpdate server through the LCD console This feature is not available in the Server Desktop UI 30 User Manual Sun Cobalt RaQ 550 server appliance Chapter 5 Services This chapter offers a brief overview of the services available on the Sun Cobalt RaQ 550 server appliance These services include Web publishing see Publishing Web pages using FTP on page 38 Redundant array of independent disks Level 1 RAID 1 and Level 0 RAID 0 see RAID 1 and RAID 0 support on page 40 Back up and restore data see Back up and restore data on page 44 Secure sockets layer SSL see Secure sockets layer SSL on page 44 Simple Network Management Protocol SNMP see Simple Network Management Protocol SNMP on page 45 and SNMP on page 65 Managing virtual sites each with their own Web mail usage statistics and FTP settings see Chapter 5 Site Management on page 103 Enabling JavaServer Pages JSP and Servlets ASP PHP scripting Common Gateway Interface CGI and FrontPage Extensions see Chapter 5 Virtual Site List on page 108 Installing software Chapter 6 BlueLinQ on page 143 Domain Name System DNS server see Appendix B Domain Name System on page 167 Managing your personal profile Registered users on the Sun Cobalt RaQ 550 server appliance can manage their own Personal Profile including changing their passwo
182. me field enter www e Inthe Domain Name field enter mydomain com Click the check box Generate Forward Address A Record to generate a Forward Address A record Click Save The Primary Service List table reappears with the new Reverse Address PTR and Forward Address A entries Figure B 11 Add New Reverse Address PTR Record table 188 DNS Add New Reverse Address PTR Record IP Address fo subnet Mask 255 255 2550 Host Name foptional i PO Domain Name Generate Forward Address 44 Record r User Manual Sun Cobalt RaQ 550 server appliance Sample setup of DNS service Forward Address A record Next create a Forward Address A record L Select Server Management gt Network gt DNS The DNS Settings table appears Click Edit Primary Services above the table The Primary Service List table appears Select Forward Address A Record from the Add Record pull down menu The Add New Forward Address A Record table appears see Figure B 12 e Leave the Host Name field blank e Inthe Domain Name field enter mydomain com e Inthe IP Address field enter 192 168 10 10 Click Save The Primary Service List table reappears with the new Forward Address A entry Figure B 12 Add New Forward Address A Record table DNS Add New Forward Address A Record Host Name foptional Domain Name flocaldomain IP Address User Manual Sun Cobalt RaQ 550 server appliance 189 Appendix B Doma
183. me in a database and satisfies the request from the local name server 5 Ifthe primary name server is unavailable the local name server contacts the secondary name server that satisfies the request from the local name server The local name server returns to the Web browser with the IP address for the requested domain name 6 Using the IP address the Web browser contacts the company Web server 7 The company Web server sends the Web page to the local name server Figure B 14 Basic method of DNS name server Le S name server N I XN 7 N N 6 Se NN Local xs hee Fk 8 Root level N NN N Target Primary Secondary machine name server name server WWW xyz com User Manual Sun Cobalt RaQ 550 server appliance 193 Appendix B Domain Name System 194 User Manual Sun Cobalt RaQ 550 server appliance Appendix C LCD Menu Options The menu options on the LCD panel on the front of the Sun Cobalt RaQ 550 server appliance are detailed in this appendix As the server appliance powers up the LCD menu displays several temporary messages After the server appliance has finished booting the LCD displays the following message PRIMARY IP ADDR 000 000 000 000 If the IP information has already been set up using the Setup Wizard the LCD displays something like user company com VOL OOF 025087 Press the CS button and hold it down for a second or two to enter the LCD menu User M
184. menu again In the Domain Name field of the type of record you select replace the default domain name with the new domain name that you want to create For further information refer to the following e In the Sun Cobalt Knowledge Base search on DNS e http www dnswiz com dnsworks htm not affiliated with Sun Cobalt Brief history of the Domain Name System DNS In the 1960s the U S Department of Defense Advanced Research Projects Agency ARPA and later DARPA began funding an experimental wide area computer network called the ARPAnet The ARPAnet used a centrally administered file called HOSTS TXT that held all name to address mapping for each host computer connected to the ARPAnet Since there were only a handful of host computers at the start HOSTS TXT worked well When the ARPAnet moved to the Transmission Control Protocol Internet Protocol TCP IP suite of protocols and become known as the Internet the network population exploded HOSTS TXT became plagued with problems namely e traffic and load e name collisions e consistency A replacement for the HOSTS TXT file was needed The goal was to create a system that solved the problems inherent in a unified host table system The new system should allow local administration of data and also make that data globally available In 1984 the architecture of a new system called Domain Name System DNS was designed and is the basis of the DNS service used today on the I
185. n parameters while they are being backed up To specify the Server Desktop UI settings 1 Select Server Management gt Maintenance gt Server Desktop The Server Desktop table appears see Figure 43 Figure 43 Server Desktop screen Server Desktop Lock Server Desktop a 2 Configure the Server Desktop settings e Lock Server Desktop This option gives the ability to make the administrative user interface Server Desktop read only Locking the Server Desktop during the backup and restore process will help guarantee that server configuration is properly saved and restored 3 Click Save to save the settings 90 User Manual Sun Cobalt RaQ 550 server appliance Maintenance Knox Arkeia Backup Settings To specify the Knox Arkeia Backup settings 1 Select Server Management gt Maintenance gt Knox Arkeia The Knox Arkeia Backup Settings table appears see Figure 44 Figure 44 Knox Arkeia Backup screen Knox Arkeia Backup Settings Enable Client E Knox Arkeia Server Mame Firewall Support Port Number bl 2 Configure the Knox Arkeia Backup Settings fields e Enable Client Turns the Knox Arkeia backup client on or off e Knox Arkeia Server Name A valid server is a fully qualified domain name or IP address A fully qualified domain name is of the form server domain com such as www example com e Firewall Support Port Number The Knox Arkeia Backup client uses a port to communicate with the Knox Arkeia
186. n column that corresponds to the name of the item See Figure 58 User Manual Sun Cobalt RaQ 550 server appliance 99 Chapter 4 Server Management The status of each of the above items 1s indicated by a green yellow red or grey circle beside each item The colors have the following significance Grey No information is available or monitoring is not enabled Green Normal functioning Yellow A problem exists that should be investigated by the Administrator for example low disk space Red A severe problem exists that needs immediate attention by the Administrator L Note When a condition that results in the activation of a red or yellow indicator is corrected the indicator will not change color until Active Monitor is run manually or automatically every 15 minutes Thus after a defective fan is replaced for example both the Active Monitor status indicator and the amber System Fault LED remain active until Active Monitor runs 2 Click the Check Status Now button to retrieve the current status of the server L Note Clicking this button immediately begins the process of updating system and service status information This may take as long as several minutes and will proceed in the background View the System Status Overview screen This screen displays server hardware and environmental status see Figure 58 View the Service Status Overview screen This screen displays status of the various servers DNS FTP
187. nabled by default For more information on InterBase go to http www interbase com InterBase offers free development and distribution rights Interbase offers developers a sophisticated database with a small footprint low maintenance cost and high reliability InterBase offers a number of database features triggers stored procedures blobs event alerters user defined functions multi dimensional arrays two phase commit referential integrity constraints and a flexible set of transaction options To enable the InterBase 6 0 database server Caution You can seriously affect your Sun Cobalt RaQ 550 server appliance if you modify the system configuration files Only advanced users of Linux should undertake these changes For more details see Warranty on page 7 1 Connect to the server appliance using ssh or telnet and log in as the user admin or using a server administrator account that has root access enabled 2 From the command prompt if logged in as the admin user enter Su If logged in as a server administrator enter su root lt username gt where lt username gt is the login name for the server administrator account used to connect L Note Only the admin user or server administrators can su to root 3 Press Enter A password prompt appears 4 Enter the password for the account used to connect to the server in step 1 5 Open an editor and edit the file etc inetd conf 154 User
188. nce Regulatory approvals CPU maximum operating temperature 156 F 69 C 5 to 93 humidity non condensing Lithium battery minimum voltage 2 8V Light emitting diodes LEDs Primary Ethernet interface I network activity green Secondary Ethernet interface II network activity green Primary Ethernet interface I connection green Secondary Ethernet interface II connection green Disk 1 activity green Disk 2 activity green World Wide Web activity green System Fault amber Regulatory approvals CISPR 22B VCCI B UL C UL TUV CE Austel BSMI GOST R User Manual Sun Cobalt RaQ 550 server appliance 233 Appendix F Product Specifications 234 User Manual Sun Cobalt RaQ 550 server appliance Appendix G Licenses The BSD Copyright Copyright 1991 1992 1993 1994 The Regents of the University of California All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this softwar
189. nce you replace a failed drive and then reboot the server appliance the system detects the new hard drive It then automatically begins to synchronize the new hard drive to the existing hard drive so that the server will be able to provide disk mirroring Note During the synchronization process the Sun Cobalt RaQ 550 Cay server appliance cannot provide disk mirroring but it can still serve requests User Manual Sun Cobalt RaQ 550 server appliance 41 Chapter 3 Services System health monitoring Through a combination of software and hardware monitoring techniques the Sun Cobalt RaQ 550 server appliance monitors the events described in this section Fan voltage and temperature monitoring Through the use of built in sensors the server appliance monitors internal voltage and temperature levels as well as fan operation If inappropriate behavior is observed action is taken to protect the system Fan monitoring The speed of the enclosure fans and power supply fan is monitored If it is verified that any fan is rotating too slowly or has stopped the amber System Fault LED is illuminated Temperature monitoring There are two temperature sensors in the server appliance one that monitors the CPU core temperature and another that monitors the ambient temperature inside the enclosure If the temperature for either sensor exceeds a preset threshold an event is triggered If it is verified that the temperature is indeed too high
190. nd dialog boxes you Cay will see eth0 and eth1 These labels refer to the primary and secondary Ethernet interfaces respectively on the back panel Remember that the primary interface eth0 is labeled I on the back panel and the secondary interface eth1 is labeled IT amp blinks to indicate Web activity amber System Fault LED lights up to indicate a system fault such as improper power supply voltages enclosure or power supply fan problems high temperature hard disk drive failure memory failure or low CMOS lithium battery voltage 3 10 User Manual Sun Cobalt RaQ 550 server appliance General 2 The C Logo Badge is the power switch The logo badge glows when the server appliance is powered on 4 Note If the front power button on the server appliance is momentarily depressed while the server appliance is powered on the following message to be displayed on the LCD POWER DOWN YIES N O Select YES to power down or NO to keep power applied to the server appliance If the power button is pressed and held in for longer than 4 seconds the server appliance is forced to power down This is not recommended as it may result in loss of data 3 The LCD screen displays messages and values entered Use the buttons to toggle between choices or to enter values See Using the LCD console to configure the network on page 14 and Appendix C LCD Menu Options on page 195 The LCD buttons allow you
191. nect to the server appliance in step 1 Enter the command shutdown h now The system proceeds through its shutdown sequence and powers down User Manual Sun Cobalt RaQ 550 server appliance 4 Removing a lock from the LCD panel Removing a lock from the LCD panel Caution This feature requires you to access the Sun Cobalt RaQ 550 server appliance through an ssh or telnet session You can seriously affect your server appliance if you modify the system configuration files Only advanced users of Linux should undertake these changes For more details see Warranty on page 7 Caution If you have forgotten both the Administrator password and the sequence of arrow keys you will not be able to access the server Note Direct root logins are not allowed on the Sun Cobalt RaQ 550 server appliance If you have forgotten the sequence of arrow keys to unlock the LCD panel you can remove the lock file from the server 1 Connect to the server appliance using ssh or telnet and log in as the user admin or using a server administrator account that has root access enabled From the command prompt if logged in as the admin user enter Su If logged in as a server administrator enter SU root lt username gt where lt username gt is the login name for the server administrator account used to connect L Note Only the admin user or server administrators can su to root User Manual Sun
192. nnections The maximum number of anonymous FTP users that can be connected to the server at one time 2 Click Save to save the settings To download files by anonymous FTP log on to the virtual site with the user name guest or anonymous you do not need to enter a password When you log on with one of these user names you enter the directory home sites lt sitename gt ftp The Site Administrator can post files here for downloading through FTP client software or a Web browser Site Administrators can access the anonymous FTP directory as ftp during an FTP session To upload files you must use FTP client software for example Fetch and access the directory home sites lt sitename gt ftp incoming Once you have uploaded a file you as a guest cannot see it or access it on the FTP site All registered site users with telnet shell privileges can access the file but only the Site Administrator can access the file through FTP The size limit specified for FTP uploads is the total amount of space allocated on the hard disk drive for FTP uploads User Manual Sun Cobalt RaQ 550 server appliance 135 Chapter 5 Site Management Email This menu item is used to configure email options for a virtual sites Selecting the Email menu item brings up the Email Settings screen see Figure 87 Figure 87 Email Settings screen Email Settings for www example com Enable SPOR Email Server Aliases optional L
193. nterchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corresponding source code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition files plus the scripts used to control compilation and installation of the executable However as a special exception the source code distributed need not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable If distribution of executable or object code is made by offering access to copy from a designated place then offering equivalent access to copy the s
194. nternet DNS is a distributed database that allows local administration of the segments on the overall database Data in each segment of the database are available across the entire network through a client server scheme consisting of name servers and resolvers User Manual Sun Cobalt RaQ 550 server appliance 191 Appendix B Domain Name System What is a DNS record People are much more comfortable dealing with names rather than strings of numbers A domain name such as sun com is much easier to remember than the IP address which consists of four octets of numbers such as 63 77 128 100 Domain names must be registered with Root Domain Registration Service visit the Internet Corporation for Assigned Names and Numbers ICANN at http www icann org for a list accredited domain name registrars Computers on the other hand prefer numbers to names Since computers have the final say when a user is looking for a company Web site a mechanism 1s needed to convert the human friendly domain name to the computer friendly IP address DNS records on a DNS server perform this function The records translate a domain name to an IP address a record equates a domain name such as sun com to an IP address such as 207 91 131 30 Once the domain name has been converted or resolved to an IP address then and only then can the user connect to your Web site Without DNS and domain names the user would be required to remember the I
195. ntry User Disk Usage Allowed Disk 7 Fi Hane ME Space MB Percentage Used taylor 0 00 20 D O User Manual Sun Cobalt RaQ 550 server appliance 141 Chapter 5 Site Management Settings This menu item is used to configure usage information and statistics generation for this site 1 Selecting this menu item brings up the Settings screen see Figure 96 Figure 96 Settings screen Usage Information Settings for raq550 localdomain Enable Statistics Generation M Detail Level Daily Statistics History Forever 2 Use the Enable Statistics Generation checkbox to enable Virtual Site web FTP and email usage statistics 3 Use the Detail Level drop down box to determine whether daily statistics information files are combined into one monthly statistics information file per month This does not affect statistics information for the current month If Daily is selected you can generate reports containing less than one month s worth of statistics for months prior to the current month If Monthly is selected you can only generate reports containing the statistics for whole months for months prior to the current month Statistics combination cannot be undone for months that have been combined already Selecting Monthly will consume less disk space compared to Daily 4 Use the Statistics History drop down box to determine how far back in time you will be able to cover in statistics reports A longer period of time allow
196. oad Disk Space Enter the limit in megabytes MB for anonymous FTP uploads e Maximum Simultaneous Connections Enter the maximum number of anonymous FTP users that can be connected to the server at one time Figure 70 Edit Virtual Site Template Anonymous FTP tab Basic Settings Services and Features Web Anonymous FTP LI Enable Maximum Allowed Upload Disk ECS non nous FTP Space ME Masimu Simulan e ous ECS Connections D D 6 Click Save The information now appears filled in on the Add Virtual Site screen each time you click Add to add a new item to the Virtual Site List User Manual Sun Cobalt RaQ 550 server appliance 115 Chapter 5 Site Management Site Management screen for Site Administrator When you log in as a Site Administrator and go to Site Management the Site Management screen appears as shown in Figure 71 Notice that the screen shown in Figure 62 which is restricted to Server Administrators is not available to the Site Administrator Figure 71 Site Management screen for Site Administrator Gan ohai Sa LELI Earl Madiag Lil Gamer Griiingy POLE L Weh Cal Mek Se miril j a sage 1lmiriuliss aml El k F EMail F LILI 1 Por Th ee ea TC OT res lope As shown above a Site Administrator and Server Administrator has access to all the menu items shown at the left of the screen However in the User List menu which is active in the screen the Site
197. of data into a form unreadable by anyone without a secret decryption key Its purpose is to ensure privacy by keeping the information hidden from anyone for whom it is not intended In the area of security encryption is the ciphering of data by applying an algorithm to plain text to convert it into cipher text See also Authentication and Secure Sockets Layer SSL ESMTP See Extended Simple Mail Transfer Protocol ESMTP Ethernet The most widely used technology for local area networks LANs Standard Ethernet runs at 10 Mb s 100 Mb s or 1000 Mb s It balances speed price ease of installation and availability User Manual Sun Cobalt RaQ 550 server appliance 245 Appendix H Glossary ETRN ETRN Extended Turn is an extension to the Simple Mail Transfer Protocol SMTP that allows an SMTP server to send a request to another SMTP server to send any email messages it has Typically SMTP is used with two other protocols Post Office Protocol 3 POP3 or Internet Message Access Protocol IMAP to request messages from a server SMTP by itself cannot request mail to be sent ETRN is designed for use by anyone who is traveling and wants to access their email ETRN can only be used with Internet service providers ISPs that support ETRN Extended Simple Mail Transfer Protocol ESMTP The Extended Simple Mail Transfer Protocol specifies extensions to the original SMTP protocol for sending email that supports graphics audio and vi
198. ol SNMP server on or off e Read Only SNMP Community Enter the Read Only SNMP Community to which this Sun Cobalt RaQ 550 server appliance server belongs The Read Only SNMP Community you enter can only contain alphanumeric characters along with and _ e Read and Write SNMP Community Enter the Read and Write SNMP Community to which this server appliance server belongs The Read and Write SNMP Community you enter can only contain alphanumeric characters along with and _ 3 Click Save User Manual Sun Cobalt RaQ 550 server appliance 65 Chapter 4 Server Management Shell The Shell menu allows you to configure services such as telnet and ssh that users with shell access can use to connect to this server appliance To specify the Shell settings 1 Select Server Management gt Network Services gt Shell The Shell table appears see Figure 21 Figure 21 Shell table Shell M Enable Enable Telnet nable lelet server Maximum Connection Rate 40 1 1 024 Enable SSH Server M 2 Configure the selections as follows e Enable Telnet Server Enabling telnet allows users with shell access to connect to this server using telnet client software Enter the maximum number of allowed connections per minute New connection requests will be denied if the connection rate has reached this limit e Enable SSH Server Enabling the SSH server allows users with shell access to connect to this server using SSH
199. ondary certificate authorities are usually not needed but Figure 26 Certificate Authority Management for Server Desktop screen Certificate Authority Management for Server Desktop M Add Certificate Authority Mame Select Browse Certificate 72 User Manual Sun Cobalt RaQ 550 server appliance Management Actions Security 6 Configure the settings as follows e Certificate Authority Name Enter a unique name to identify this secondary certificate authority e Select Certificate Click Browse to select the file that contains the certificate authority s certificate The certificate should be the only thing in the file 7 Click Import to import a signed certificate see Figure 27 Figure 27 Import Certificate for Server Desktop screen Import Certificate for Server Desktop Certificate Browse arD Gam 8 Click Browse to select the text file containing the certificate to import The certificate file must contain both the private key and certificate sections if you are transferring it from another server If the certificate is from a certificate authority to which you submitted a certificate signing request generated by this server only the certificate is necessary but it is okay if a private key is included with the signed certificate 9 Click Export to download the current private key and certificate so the certificate can be transferred to another server User Manual Sun Cobalt
200. ople have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License User Manual Sun Cobalt RaQ 550 server appliance 239 Appendix G Licenses 8 If the distribution and or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License incorporates the limitation as if written in the body of this License 9 The Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of
201. ormation on DNS see Appendix B Domain Name System on page 167 Selecting the Email Servers menu item brings up the Email Servers Settings screen shown in Figure 18 User Manual Sun Cobalt RaQ 550 server appliance 59 Chapter 4 Server Management Figure 18 Email Servers Settings Basic Tab screen Email Servers Settings Basic Advanced Enable SMTP Server M Enable IMAP Server M Maximum IMAP Connection Rate 024 1 4 086 Enable POP Server M Maximum POP Connection Rate 80 1 1 024 Basic Tab L 60 Fill in the Basic tab settings on the Email Servers Settings table Enable SMTP Server Use this checkbox to turn the Simple Mail Transfer Protocol SMTP service on or off Enabling SMTP allows this server appliance to act as an SMTP server for sending and receiving Internet email between other servers SMTP also allows users to use this server appliance for sending email Enable IMAP Server Use this checkbox to turn the Internet Message Access Protocol IMAP service on or off Enabling this service allows users to retrieve email from this server appliance using email clients that support IMAP IMAP allows users to store email on the server but requires continuous access to the server during the time the user is working with their mail Maximum IMAP Connection Rate Enter the maximum number of allowed connections per minute New connections will be denied if the connection rate has reached this limit
202. ost names with a CNAME record To configure an Alias CNAME record for your server appliance 1 Select Server Management gt Network Services gt DNS The DNS Settings table appears 2 Click Edit Primary Services above the table The Primary Service List table appears 3 Select Alias CNAME Record from the Add Record pull down menu The Add New Alias CNAME Record table appears 4 Enter the host name optional and domain name for example news and mydomain com of the alias 5 Enter the host name optional and domain name for example news and otherplace com of the real domain name 6 Click Save The Primary Service List table reappears with the new entry 7 To add another record select a record type from the pull down menu again To apply the changes to the DNS settings click Apply Changes Now The DNS Settings table appears User Manual Sun Cobalt RaQ 550 server appliance 181 Appendix B Domain Name System Adding a Subdomain Delegation Select Subdomain Delegation from the Add Record pull down menu The Add a Subdomain Delegation screen is shown in Figure B 5 Figure B 5 Add a Subdomain Delegation Add a Subdomain Delegation Parent Domain Name thisdemain subdomain Name Name Servers To configure the Add a Subdomain settings 1 Parent Domain Name Select the Parent Domain Name For example to delegate the subdomain remote example com select example com 2 Subdomain Name Spe
203. ou to add or delete them Figure 65 Virtual Site List screen fs Edit Virtual Site Template Virtual Site List 1 Entry Full Host Name Y IP Address Suspended www example com 63 77 128 201 il 108 User Manual Sun Cobalt RaQ 550 server appliance Site Management screen for Server Administrator The settings shown in the screen are e Full Host Name The Full Host Name is the complete name of the site and is also known as the fully qualified domain name This is a combination of the host name and the domain name e IP Address This is the IP address of the site e Suspended This indicates if the site is suspended If a site is suspended access for users of the site as well as the Web and FTP site associated with it will be disabled Click the green pencil icon to modify an item in the Virtual Site List see Managing Virtual Sites on page 117 for more details or the red trash can icon to delete an item in the list Click Add to add a new item to the Virtual Site List The screen shown in Figure 66 appears Fill in this dialog box as needed to create a new virtual site Note Automatic DNS configuration manages DNS records for this Cay site Web and Email server aliases are supported only if they share the site domain name This service does not register the domain name with a top level registrar User Manual Sun Cobalt RaQ 550 server appliance 109 Chapter 5 Site Management Figure 66 Add Vi
204. ouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help Shielded Cables Connections between the workstation and peripherals must be made using shielded cables in order to maintain compliance with FCC radio frequency emission limits Networking connections can be made using unshielded twisted pair UTP cables Modifications Any modifications made to this device that are not approved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment User Manual Sun Cobalt RaQ 550 server appliance iX Important Safeguards x User Manual Sun Cobalt RaQ 550 server appliance Preface This user manual is intended for anyone who will set up the Sun Cobalt RaQ 550 server appliance You should be familiar with Microsoft Windows Macintosh or other operating systems and Netscape Navigator Microsoft Internet Explorer or other Web browsers This manual consists of the following chapters and appendices Chapter 1 Introduction on page 1 summarizes the features on the Sun Cobalt RaQ 550 server appliance Chapter 2 Setting up the Sun Cobalt RaQ 550 se
205. ource code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program is void and will automatically terminate your rights under this License However parties who have received copies or rights from you under this License will not have their licenses terminated so long as such parties remain in full compliance 238 User Manual Sun Cobalt RaQ 550 server appliance GNU General Public License 5 You are not required to accept this License since you have not signed it However nothing else grants you permission to modify or distribute the Program or its derivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on
206. own above a Server Administrator can search for virtual sites edit the virtual site template or add virtual sites Only a Server Administrator can perform these functions After performing these functions the Server Administrator can click the green pencil icon on the Virtual Site List to bring up the screen shown in Figure 71 This screen shown in Figure 71 is the one that either a Site Administrator or a Server Administrator can use to manage virtual site users There are three main areas on the Site Management main screen see Figure 62 that are available to Server Administrators e Search Virtual Sites dialog box e Virtual Site List dialog box e Edit Virtual Site Template button 106 User Manual Sun Cobalt RaQ 550 server appliance Site Management screen for Server Administrator Search Virtual Sites The Search Virtual Sites dialog box shown in Figure 63 allows you to search for virtual sites that match the properties entered in the dialog box These functions are useful if you have a large number of virtual sites on your server appliance and you want to restrict the display to certain virtual sites You can search the list of virtual sites according to the following criteria e by host name whether the host name is equal to is contained in or is not contained in the search string e by IP address whether the IP address is equal to is within or is not within a specified subnet e by a specific service enabled
207. panded menu items on the left side of Server Management screen These are the functions and services that the Administrator can manage from the Server Management screen They are explained in this chapter e Server Administrators see page 53 e Network Services see page 55 Web ASP FTP Email DNS SNMP Shell e Security see page 67 Scan Detection Buffer Overflow SSL User Manual Sun Cobalt RaQ 550 server appliance 51l Chapter 4 Server Management e System Settings see page 74 e TCP IP e JP Address Allocation e Bandwidth Limits e Power e UPS e Time e Information e Maintenance see page 90 e Server Desktop e Knox Arkeia e Legato NetWorker e Additional Storage e Usage Information see page 95 e Network e Web e FTP e Email e Disk e Active Monitor see page 99 e Status e Settings 52 User Manual Sun Cobalt RaQ 550 server appliance Server Administrators Server Administrators The Server Administrators section is where you create and manage server administrator accounts Creating separate server administrator accounts other than the admin account allows the Administrator to allow trusted third parties to manage the server Server administrator accounts can be created to have all the same powers except for managing the administrator accounts controlled from the admin account Server administrator accounts can also be created with more limits on which aspects of the s
208. parameters are explained in the following paragraphs Domain administrator email address optional Refresh interval in seconds Retry interval in seconds Expire interval in seconds Time to live TTL interval in seconds 3 Enter the IP address es of any forwarding DNS server s 4 Enter the IP address es for zone transfer access 5 Click Save User Manual Sun Cobalt RaQ 550 server appliance 169 Appendix B Domain Name System Figure B 2 Advanced DNS table fe Edit Primary Services K Edit Secondary Services DNS Settings Basic Advanced Zone Format Start of Authority 04 Default Values Default DNS Administrator Email TT Address foptional i Default Refresh Interval Seconds fi 0500 Default Retry Interval Seconds 3600 Default Expire Interval Seconds amp 04800 Default Time To Live Interval aG400 Seconds Server Settings Cache Record Lookups M Forwarding Servers optional j Zone Transfer Access by IF Address optional Domain administrator email address The email address defaults to the user name admin of the Sun Cobalt RaQ 550 server appliance This email address is publicly available and is the administrative contact for the domain or network served The form my name xyz com is not acceptable in this field there can be no dot in the user name Refresh interval You can configure the refresh interval between updates from a secondary DNS server e I
209. pdated software packages Software Notification Light Specify the type of new software that activates the Software Notification Light and if applicable the type of new software that appears in notification email messages BlueLinQ Server s Enter the HTTP address es of the location s to query for software updates You can enter more than one address in this scrolling window enter each HTTP address on a separate line The default location of the Sun Cobalt Update Server is http updates cobalt com packages Note To receive updates from Sun Cobalt you must retain the URL http updates cobalt com packages in this field HTTP proxy port optional Enter the proxy server and port for HTTP queries if a proxy server is needed to reach outside your firewall Example proxy mycompany com 8080 FTP proxy port optional Enter the proxy server and port for FTP queries if a proxy server is needed to reach outside your firewall Example proxy mycompany com 8080 L Note If the server appliance is behind a firewall and therefore does not have direct access to the Internet you may need to specify FTP and HTTP proxies Typically if you need to specify proxies to access the Internet with a browser you can use those same proxies for BlueLinQ If proxies are specified BlueLinQ connects to the proxy in order to access the BlueLinQ server rather than connecting directly Packages must be authenticated If enabled BlueLinQ install
210. placing the power supply 5 The fans see Figure E 4 snap into their holders and are held by friction Lift the fans straight up to remove them from their holders Note the routing of the fan wiring before removal 6 Replace the fans using the reverse procedure 7 Reinstall the top cover plug in the AC power cord and return the server appliance to the equipment rack Figure E 4 Removing the fans and power cables E GT Replacing the power supply Caution The chassis contains electrostatic sensitive components Observe proper ESD precautions when removing the top cover of the server appliance Note Before replacing the power supply contact Sun Cobalt 9 Technical Support to receive a listing of approved vendors and the appropriate part numbers Replace the power supply as follows 1 Power down and remove the server appliance from the equipment rack If it is on slide rails slide it out of the rack 2 Unplug the AC power cord then remove the top cover 3 Locate the power supply see Figure E 5 4 Remove the PCI card riser User Manual Sun Cobalt RaQ 550 server appliance 229 Appendix E Servicing the Sun Cobalt RaQ 550 server appliance 5 Unfasten the two securing screws A and B and move the power supply toward the hard disk drive until the AC plug clears the chassis wall 6 Release the two connectors on the motherboard and remove the power supply 7 Replace the power supply using the rev
211. ppliance supports email for entire domains such as www mydomain com By default each registered user has an email account created on the server appliance The server appliance supports multiple client and server email protocols but does not implement virtual email users This means that for the entire server appliance each user must have a unique username The server appliance can act as a Simple Mail Transfer Protocol SMTP server for sending and receiving Internet email Users can retrieve their email using the Post Office Protocol 3 POP3 and the Internet Message Access Protocol 4 IMAP4 Users can send mail using the Simple Mail Transfer Protocol SMTP Important If your Internet service provider ISP also provides Ey your Domain Name System DNS service the ISP must create a Mail Server MX record specifying your Sun Cobalt RaQ 550 server appliance as the mail server for your registered domain in order for the server appliance to receive email If your server appliance is integrated into a larger network consult with your network administrator for this information The IP address of the DNS server must be entered in the network settings for the server appliance or the SMTP protocol will not work For more information see Product Registration on page 27 If you are providing your own DNS service through the Sun Cobalt RaQ 550 server appliance you need to create an MX record for the server appliance For more inf
212. private transaction In addition all data sent over an encrypted SSL connection 1s protected with a mechanism for detecting tampering that is for automatically determining whether the data has been altered in transit See also Authentication and Encryption Server A system program that awaits requests from client programs in the same computer or across a network and services those requests A server can be dedicated in which case this is its sole function or non dedicated where the system can be used in other ways such as a workstation Server Message Block SMB A protocol that enables client applications in a computer to read and write files on a computer network and to request services from server programs in a computer network for systems running Microsoft Windows 254 User Manual Sun Cobalt RaQ 550 server appliance Simple Mail Transfer Protocol SMTP The TCP IP standard protocol for transferring electronic mail messages between points on the Internet SMTP specifies how two mail systems interact and the format of control messages they exchange to transfer mail SMTP is a protocol for transferring email between points on the Internet Post Office Protocol POP and Internet Message Access Protocol IMAP deal with receiving email from your local server You send email with SMTP and a mail handler receives it on your recipient s behalf The mail is then read using POP or IMAP See also Internet Message Acces
213. r server contains two hard disk drives Hard disk drive failure When RAID 1 is implemented if one of the hard disk drives fails the Sun Cobalt RaQ 550 server appliance can function with one drive but the server can no longer provide disk mirroring To restore RAID service you must shut down the server appliance and replace the failed drive If RAID O is implemented and a hard disk drive fails there is no recovery Caution The hard disk drives in the server appliance are not l hot swappable the system must be powered off before removing and replacing drives 40 User Manual Sun Cobalt RaQ 550 server appliance RAID I and RAID 0 support When a drive fails Active Monitor see Chapter 4 Active Monitor on page 99 indicates which drive has failed Drive 1 or Drive 2 As viewed from the front Drive 1 know in Linux as hda is closest to the front of the server appliance and Drive 2 known in Linux as hdc is behind it Note To access the drives remove the AC power cable then remove the top cover by unscrewing the two thumbscrews towards the top outside position in the back of the server Slide the cover back and lift it off If one of the RAID 1 hard disk drives fails on the Sun Cobalt RaQ 550 server appliance the system indicates the RAID status in three ways e An email is sent to the Administrator e The Active Monitor Disk Integrity indicator circle changes to red e The amber Service Fault LED illuminates O
214. r the early hours in the morning General steps to perform disaster recovery The general procedure for performing disaster recovery is as follows 1 Perform an OS restore to wipe the hard disk drive and return the Sun Cobalt RaQ 550 server appliance to a factory fresh state Important Be sure to remove any additional storage devices before ics the OS restore If they are present the OS restore process will incorporate them into a RAID array 2 Configure the server appliance through the Setup Wizard and return it to the network The server appliance must be able to communicate with the backup server 3 Through the Server Desktop UI on the server appliance configure the backup service with which you backed up your server appliance The tasks include enabling the backup client and entering a backup server name The specific configuration information is discussed later in this appendix 4 Reattach and erase any additional storage connected to the server appliance before recovery The hard disk drives must be attached in the same locations as before the disaster recovery process 5 Use the backup solution to perform the recovery 6 Reboot the server appliance 7 Verify the restoration User Manual Sun Cobalt RaQ 550 server appliance 207 Appendix D Disaster Recovery with Third Party Software General notes regarding backup services The following recommendations are stressed for configuring your backup service
215. rd using a standard Web browser such as Macintosh OS9 Internet Explorer 5 or Netscape 4 78 Macintosh OSX Internet Explorer 5 1 Windows 98 NT 2000 Internet Explorer 5 5 and 6 0 or Netscape 4 78 User Manual Sun Cobalt RaQ 550 server appliance 31 Chapter 3 Services The features accessible from the Personal Profile screen are e Account e Email e Disk usage For more information see Chapter 7 Personal Profile on page 149 Using email on the server appliance To use all of the email capabilities on the Sun Cobalt RaQ 550 server appliance you must configure the email settings correctly You must also configure your email client to send email to and retrieve email from the server appliance Email aliases Each registered user on the Sun Cobalt RaQ 550 server appliance must have a unique user name for example mary or john smith or khoward This user name is used to send or retrieve email The Email Alias feature allows you to create an arbitrary email address without creating a user account on the server appliance An email message addressed to the alias is forwarded to an existing email address If you add more than one alias for a user enter one alias per line You can only use lowercase alphanumeric characters periods hyphens and underscores _ in the alias Let us say that the XYZ Company has a Sun Cobalt RaQ 550 server appliance and that the company s domain name is xyz com The email ad
216. re that you want to install on the Sun Cobalt RaQ 550 server appliance 10 23 User Manual Sun Cobalt RaQ 550 server appliance 143 Chapter 6 BlueLinQ Figure 97 Available New Software List table fe Check Availability Now fe Install Manually Available New soitware Us 3 Enties y rare Versions Vendors Desaiption Ae Sje ImagineApp 2 0 SupremewWeb lnc ThelmagineApp enhances your web expenence Network Spider 1 0 Fictitious Networks The Network Spider brings web traffic to you Q BuildMeister 1 0 PBaltz Enterprises The BuildMeistermakes everthing happen Q Updates 1 Select BlueLinQ gt Sun Cobalt Updates or BlueLinQ gt Third Party Updates The Available Software Updates List table for Sun Cobalt or third party software appears as appropriate see Figure 98 Figure 98 Available Software Updates List table hti Asa nil ow Li ames aminy TETE Deagip on Ce y CattOS Upgrade 1 0 gunok ThaisanCGUpdbelorth Rat 550 q 2 Click Check Availability Now to update the list of available software or click Install Manually if you already know the location of new software that you want to install on the Sun Cobalt RaQ 550 server appliance 3 Click the green magnifying glass icon to see more detailed information about the software package The Install Software table appears see Figure 99 144 User Manual Sun Cobalt RaQ 550 server appliance Figure 99 Install Software table Marin Beiklhl nite Fee Lo
217. rol of the Internet to ICANN although domain name registration performed by Network Solutions Inc NSD will continue to be under U S government contract for a limited time Internet domain An Internet domain is a host naming convention used to ensure that no two individual hosts on the global Internet have the same host name An Internet domain should not be confused with an NT Domain User Manual Sun Cobalt RaQ 550 server appliance 247 Appendix H Glossary Internet Message Access Protocol IMAP Internet Message Access Protocol is a standard protocol for accessing email from your local server IMAP is a client server protocol in which email is received and held for you by your Internet server You or your email client can view just the heading and the sender of the letter and then decide whether to download the mail from the server You can also create and manipulate folders or mailboxes on the server delete messages or search for certain parts or an entire note IMAP requires continuous access to the server during the time that you are working with your mail IMAP can be thought of as a remote file server Another protocol Post Office Protocol POP can be thought of as a store and forward service POP and IMAP deal with receiving email from your local server Simple Mail Transfer Protocol SMTP is a protocol for transferring email between points on the Internet You send email with SMTP and a mail handler receives it on
218. rotection in exchange for a fee 236 User Manual Sun Cobalt RaQ 550 server appliance GNU General Public License 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the terms of Section 1 above provided that you also meet all of these conditions a You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c Ifthe modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this License Exception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are
219. rrow buttons to toggle the cursor between Y ES and N O If you choose N O the LCD screen returns to the host name and IP address If you choose Y ES the LCD screen displays Resetting admin password The LCD screen then displays the host name and IP address again server appliance to admin i Caution This function resets the Administrator password for the After you clear the password enter a new one as soon as possible to protect the security of the server appliance At this point anyone on the network can assign the Administrator password until you assign a new one To modify the Administrator password follow the steps under Account on page 149 User Manual Sun Cobalt RaQ 550 server appliance 49 Chapter 4 Server Management Accessing Server Management To access the Server Management tab on the Sun Cobalt RaQ 550 server appliance 1 Enter the following URL into your browser http lt hostname gt lt domainname gt login 2 At the login screen that appears enter the user name admin Only this user name and the server administrators added by the Administrator can access the Server Management section Any other user name brings up the normal Server Desktop UI A server administrator can be given different levels of access by the Administrator 3 Enter the admin password 4 If you want to establish a secure connection when you log in to the server appliance click the Secure Connect check box
220. rtual Site screen fafi T IP Address Host and Domain Mame Host Marne Domain Harn e Web Server Aliases faueriany Email Server Aliases jain Catch 4ll Email Address Paca Maximum Allowed Disk Space ME 500 1 140 595 Mecarnurn Allowed Muri ber of Ws ers 25 Automatic DNS Configuration Ej Services and Features LJ Enable Maximum Allowed Upload Disk ECS Anonymous FTP Space HE Maximum Simultane ous EC Connections Enable JSF and Serdets Enable ASP Enable PHP Scripting Enable Common Gateway Interface Cal Enable Server side Includes Sal 0 0 0 oo Enable oar Re Enable FrontPage Server Extensions webmaster Password Enable APOP Enable Shell Access Enable SSL DOO Gp aD 110 User Manual Sun Cobalt RaQ 550 server appliance Site Management screen for Server Administrator Editing the virtual site template There are many advantages for setting defaults for the virtual sites For example since multiple sites can share an IP address a default IP address can be set for all new virtual sites added Also since it is common for many sites to share a common domain name it can be desirable to set a default domain name for your virtual sites The same is true for all of the options for a virtual site it is best for you to decide the needs of your typical virtual site before assigning these values Site defaults and site settings can only be configured by the Server Administrator If
221. rver Administrators Selecting the Shell menu item brings up the Shell Settings screen see Figure 88 Figure 88 Shell Settings screen Shell Settings for www example com Enable Shell Access 1 Click the Enable Shell Access checkbox to enable shell access This allows the creation of users who can connect to the server using services such as telnet and ssh 2 Click Save to save the setting Web Deployment J2EE Web clients are packaged in Web Application Archives with the war extension The Web Deployment menu item is used to load and manage war lists The war archive usually contains JavaServer Pages software servlets server side utility classes and static Web content such as HTML images sound files and so on Tomcat is a servlet container with a JSP environment A servlet container is a runtime shell that manages and invokes servlets on behalf of users Currently Tomcat is configured as an out of process servlet container through an Apache plugin called mod_jk The war deployment usually involves deploying the servlets Java server pages under Tomcat and then registering the relevant URLs with Tomcat and Apache Once deployed Apache forwards all requests for the registered servlets and JSP pages to the Tomcat engine Advanced users are advised to refer to documentation of Apache Tomcat and mod_yjk Selecting the Web Deployment menu item brings up the Web Archive war Lists screen see Figure 89 User
222. rver appliance on page 9 describes the hardware setup of the server appliance and the process to integrate the server appliance into the network Chapter 3 Services on page 31 explains the services on the Sun Cobalt RaQ 550 server appliance Chapter 4 Server Management on page 47 explains the features on the Server Management screens Chapter 5 Site Management on page 103 explains the features available to a Site Administrator on the Sun Cobalt RaQ 550 server appliance Chapter 6 BlueLinQ on page 143 explains how to use the software update feature Chapter 7 Personal Profile on page 149 explains how to view your account information Appendix A Advanced Information on page 153 gives information for advanced users Appendix B Domain Name System on page 167 gives an in depth explanation of the DNS service Appendix C LCD Menu Options on page 195 shows the LCD menu options Appendix D Disaster Recovery with Third Party Software on page 205 explains how to use third party software to perform disaster recovery on the server appliance User Manual Sun Cobalt RaQ 550 server appliance xi Preface Appendix E Servicing the Sun Cobalt RaQ 550 server appliance on page 219 explains how to upgrade and service the server appliance Appendix F Product Specifications on page 229 lists the technical specifications for the Sun Co
223. rver appliance uses Active Monitor software a Sun Cobalt utility that runs on a server appliance and updates key system and service status every 15 minutes This section describes how to use the Active Monitor Note System software events are triggered in the event of serious Cay system conditions that may damage the server appliance for example critical overtemperature or overvoltage See System health monitoring on page 42 for more details Active Monitor icon allows you to view status information The icon turns red if any of the components monitored by Active Monitor have severe problems The amber System Fault LED on the front panel is illuminated for any hardware failure detected by Active Monitor a The Active Monitor icon in the top right corner of the user interface The Active Monitor section allows you to check for correct operation of system components The following submenus are available e Status menu selection Brings up the Overview screen System Status Service Status and Other Status e Settings menu selection Brings up the Active Monitor Settings screen Status menu selection This menu item displays the Check Status Now button and three screens A colored dot at the left of each item indicates its status 1 To view detailed status information for a particular system component or service click the colored circle to the left of the item s name in the table or click the magnifying glass in the Actio
224. s you to generate reports with a longer history at the expense of disk space 142 User Manual Sun Cobalt RaQ 550 server appliance Chapter 6 BlueLinQ This chapter describes how to use BlueLinQ to check for and install new or updated software packages When you log into the Sun Cobalt RaQ 550 server appliance as admin the BlueLinQ tab appears in the top menu bar of the Server Desktop user interface UI When you select BlueLinQ the left menu bar presents commands that allow you to update the Sun Cobalt RaQ 550 server appliance software add new software and view the installed software This section describes how to use these commands Software Notification icon interface allows you to check for new or updated software packages and to install them if any are found The icon changes color when new or updated software packages are available It also changes color when mail is being sent to email accounts specified in the Active Monitor settings section to indicate that new software packages have arrived E The Software Notification icon in the top right corner of the user New Software 1 Select BlueLinQ gt Sun Cobalt Software or BlueLinQ gt Third Party Software The Available New Software table for Sun Cobalt or third party software appears as appropriate see Figure 97 2 Click Check Availability Now to check availability of new software 3 Click Install Manually if you already know the location of new softwa
225. s Protocol IMAP on page 248 and Post Office Protocol 3 POP3 on page 252 Simple Network Management Protocol SNMP A network management protocol used almost exclusively in TCP IP networks SNMP provides a means to monitor and control network devices and to manage configurations statistics collection performance and security on a network SMB See Server Message Block SMB SMTP see Simple Mail Transfer Protocol SMTP SNMP See Simple Network Management Protocol SNMP SSL See Secure Socket Layer SSL Subnet mask A number that in conjunction with an IP address defines the set of IP addresses that are considered local For example if your IP address is 192 168 25 77 and your subnet mask is 255 255 255 0 then addresses between 192 168 25 1 and 192 168 25 255 are considered local Also known as netmask User Manual Sun Cobalt RaQ 550 server appliance 293 Appendix H Glossary Swap file A space on a hard disk used as the virtual memory extension of a computer s random access memory RAM Having a swap file allows the computer s operating system to pretend that it has more RAM than it actually does The least recently used files in RAM are swapped out to your hard disk until they are needed later in their place new program segments or data can be swapped in to RAM Transmission Control Protocol TCP A connection oriented transport layer protocol that provides reliable full dup
226. s a hardware address a MAC layer address and a physical address When your computer is connected to the Internet a correspondence table relates your IP address to your computer s physical MAC address on the network User Manual Sun Cobalt RaQ 550 server appliance 249 Appendix H Glossary Name server A program that constitutes the server half of the DNS client server mechanism A name server contains information about a segment of the DNS database and makes it available to a client called a resolver A resolver is often just a library routine that creates queries and sends them across a network to a name server NAT See Network Address Translation NAT Netmask See subnet mask Network Address Translation NAT A mechanism for reducing the need for globally unique IP addresses NAT allows an organization with addresses that are not globally unique to connect to the Internet by translating those addresses into globally routable address space Also known as Network Address Translator Network Time Protocol NTP A protocol built on top of the Transmission Control Protocol TCP that synchronizes the time of a local computer client or server to radio clocks and atomic clocks located on the Internet This protocol is capable of synchronizing distributed clocks within milliseconds over long time periods Some configurations include cryptographic authentication to prevent accidental or malicious protocol attacks NTP See
227. s curently empty 2 Make sure the Enabled checkbox is not checked If you check it before you enter an acceptable IP address range the system will send you an error message 3 Click Add in the Acceptable Ranges table to add an address range The resulting screen is shown in Figure 34 Figure 34 Acceptable Ranges screen Address Allocation Enabled LI 1 Entry Beginning of Range End of Range nmo ido 4 Enter the starting and ending IP address ranges in the table and click Save to save the changes made to the range 5 Check the Enabled checkbox to enable IP Address Allocation Only IP addresses within the ranges listed in the Acceptable Ranges table will be allowed for use by virtual sites 6 Use the red trash can icon to delete an entry in the table User Manual Sun Cobalt RaQ 550 server appliance 79 Chapter 4 Server Management Bandwidth Limits Bandwidth limits control how much bandwidth a user receives from their IP address Note that it is controlled at the IP address level not the Virtual Site level If there are two users each with different Virtual Sites but with the same IP address they share the limit together The bandwidth limit must be greater than or equal to 10 kbps To specify the Bandwidth Limits settings 1 Select Server Management gt System Settings gt Bandwidth Limits The Bandwidth Limits screen appears see Figure 35 Figure 35 Bandwidth Limits screen Bandwidth
228. s only packages that have passed an authentication check 3 Click Save 148 User Manual Sun Cobalt RaQ 550 server appliance Chapter 7 Personal Profile This chapter describes how to view your user account information When you log into the Sun Cobalt RaQ 550 server appliance the Personal Profile tab appears in the top menu bar of the Server Desktop user interface UT When you select Personal Profile the left menu bar presents commands that allow you to manage your account This section describes how to use these commands The menu items for your account appear on the left e Account e Email e Disk Usage Account In the Account section you can change the full name select a language and change your password To modify your account information 1 Click Personal Profile at the top 2 Click Account on the left The Account Settings lt username gt table appears see Figure 104 Figure 104 Account Settings table Full Marne Administrator Language Preference English New Password aan RARE Sete ey User Manual Sun Cobalt RaQ 550 server appliance 149 Chapter 7 Personal Profile 3 Modify any of the following fields a Full Name This field is mandatory Modify the real name associated with your login account Language Preference The Sun Cobalt RaQ 550 server appliance uses the language option selected in your browser software as long as the text strings for that languag
229. sh to uninstall a particular software A confirmation dial appears to proceed with the uninstall procedure 3 Click OK Figure 101 Installed Software List table Installed Software List 2 Entries Name Version Yendor Description Uninstall Cobalt Cobalt ona PISE quel a DiskMirrar Ne HE uapuity by actively mirroring content across a pair of hard drives cun The Sun Cobalt OS is the base software for Sun the Sun Cobalt RaQ 550 This software al D Microsystems Cobalt OS iie package is required in order for your server appliance to function 146 User Manual Sun Cobalt RaQ 550 server appliance Settings To view or modify the settings for the BlueLinQ feature 1 Select BlueLinQ gt Settings The BlueLinQ Settings table appears see Figure 102 for the Basic settings and Figure 103 for the Advanced settings The active tab shows up as a light grey Figure 102 BlueLinQ Settings Basic tab ETES Basic Advanced Query Schedule sottware Notification Light Updates only gt Figure 103 BlueLinQ Settings Advanced tab BlueLinO Settings Basic Advanced BlueLing Servers HTTP proxy Port foptanal FTP proxy Port optional j Packages Must Be Authenticated User Manual Sun Cobalt RaQ 550 server appliance 147 Chapter 6 BlueLinQ 2 Configure the fields in the BlueLinQ Settings tables Query Schedule Specify how frequently the BlueLinQ server is checked for new or u
230. signed to the server appliance Configuration is complete when the LCD screen displays the IP address assigned to the server appliance for example IP ADDRESS 192 1606 2 47 User Manual Sun Cobalt RaQ 550 server appliance 17 Chapter 2 Setting up the Sun Cobalt RaQ 550 server appliance Phase 2 Setting up with the Web Browser The remainder of the setup process is performed through a Web browser running on a computer on your network Use one of the following standard Web browsers e Macintosh OS9 Internet Explorer 5 or Netscape 4 78 e Macintosh OSX Internet Explorer 5 1 e Windows 98 NT 2000 Internet Explorer 5 5 and 6 0 or Netscape 4 78 Once the setup process is complete the Sun Cobalt RaQ 550 server appliance can be managed from any computer on the network with a valid Web browser Note You may experience problems logging on to the server appliance with a secure connection if you are using Internet Explorer on a Macintosh machine To use the browser to set up the Sun Cobalt RaQ 550 server appliance follow these steps 1 Launch a standard Web browser on a computer connected to the network 2 Enter the IP address of the server appliance displayed on the LCD screen on the front of the server appliance in the URL field of your browser for example Letin https 197 168 2577 3 Press Return or Enter on your keyboard If you configured the network settings successfully the Sun Cobalt Welcome scre
231. status messages are displayed on the LCD screen on the front panel as the Sun Cobalt RaQ 550 server appliance completes its boot process before turning off the Sun Cobalt RaQ 550 server appliance Refer Caution It is important to follow the proper power down procedure N to Power menu on page 200 Configuring network settings Now that you have made the network and power connections you can configure the network settings The Sun Cobalt RaQ 550 server appliance requires specific network information in order to function properly You must use the LCD panel on the front of the server appliance to configure it Before you proceed make sure you have the following information e the IP address assigned to the server appliance e the subnet mask of your network Using the LCD console to configure the network Figure 5 shows the LCD console for the Sun Cobalt RaQ 550 server appliance The LCD screen on the front of the server appliance displays two lines of text The top line of the LCD presents instructions on data to enter the bottom line displays the data already entered Use the arrow buttons to the right of the LCD screen to enter the required network information manually Appendix C LCD Menu Options on page 195 provides more information about the LCD menus 14 User Manual Sun Cobalt RaQ 550 server appliance Phase 1 Making the connection Figure 5 LCD console During startup the LCD screen on the front o
232. t field enter the IP address of a member on the network for example 192 168 1 1 whose DNS information is served by the IP address in the third field 5 Inthe second field enter the subnet mask corresponding to the IP address for the specified network authority 6 In the third field enter the IP address of the primary DNS server for the specified network 7 Click Save The Secondary Service List table reappears with the new entry 8 To add another secondary service select a service from the pull down menu again To apply the changes to the DNS settings click Apply Changes Now The DNS Settings table appears 186 User Manual Sun Cobalt RaQ 550 server appliance Sample setup of DNS service Figure B 10 Add Secondary Network table DNS Add Secondary Service Network Network Subnet Mask 255 255 255 0 Primary ONS Server IP Address Sample setup of DNS service This sample setup of DNS service on your Sun Cobalt RaQ 550 server appliance assumes that you have already registered your domain with InterNIC or another registration service If you have not refer to the FAQ section on Sun Cobalt s Web site http www sun com service suncobalt under the Knowledge Base link for information on registering your domain name For more information on registering a Web site visit the Internet Corporation for Assigned Names and Numbers ICANN at http www icann org In the following examples we will configure a sample
233. t this information is correct and can be verified with a local regional or national government or other official organization L Note In some cases the state and province information does not apply depending on the country and how it is divided into different areas Country Select the country in which the organization that will use this certificate is located or registered It is important that this information is correct and can be verified with a local regional or national government or other official organization Organization The official name of the organization owning this certificate In order to obtain a signed certificate from a certificate authority the organization name and location must be verifiable with a local regional or national government or other official organization In addition the certificate authority must be able to verify that the person requesting the certificate is the owner or employee of the named organization Organization Unit The division or unit of the organization that is using this certificate This is optional but may be useful if the person applying for a signed certificate is an employee of a subsidiary of a larger organization Contact Email The email address to be contacted for information about this certificate Certificate Expiration Date The date after which the certificate should no longer be considered valid by client software attempting to connect to this server 3 Click
234. take when a scan is detected Your choices are to do nothing log the scans default or log the scans and block the machine scanning you e Time Between Scans In Seconds Maximum time between probes to keep an alert alive e Number of Ports Scanned The number of ports that must be probed by an IP before an alert is generated and if enabled the IP is blocked e Enable Email Alerts Enables email alerts when a scan is detected If enabled alerts go to the email addresses set in Active Monitor Note To enter an email address for Active Monitor select Server Management gt Active Monitor gt Settings For more information see Active Monitor on page 99 e IP Addresses Always Blocked This list of IP addresses is always denied access to any port on or through the appliance e IP Addresses Never Blocked This list of IP addresses CANNOT be denied access to any port on or through the appliance 3 Click View Log to view the scan detection log file 4 Click View Blocked IP Addresses to show the list of currently blocked IP addresses Buffer Overflow Malicious buffer overflow can lead to a security problem that allows data to be executed as code thus compromising the security of your server and its files A buffer overflow occurs when you write a set of values usually a string of characters into a fixed length buffer and write at least one value outside that buffer s boundaries usually past its end A buffer overf
235. te RS we PE eee 51 Add New Server Administrator screen 53 Web Seting S SOCCER ou nsch oe waa cee Dace eee Read aed BR ave denses 55 ASP SELLES SCIE HS ses dela aa MINT siens 57 ETES ties SCO nn ane De TU UN POV RES Me 58 Email Servers Settings Basic Tab screen 60 Email Servers Settings Advanced Tab screen 61 SNMP SELLES Table Vear sertin Dere E a dis de rider etes 65 SH IELADI EE ret a Rat aan amet mien cdd ends 66 Scan Detection Settings Screen Lun adits sad SN RE date RTE 67 Buffer Overflow Protection settings screen 69 Certificate Information for Server Desktop screen 70 Signing Request Information for Server Desktop screen 12 Certificate Authority Management for Server Desktop screen 12 Import Certificate for Server Desktop screen 73 ECP LP SetNES SCIRCI 0 2 cine see EN 2G dad di ei desire tenta 75 State Route List lable srren ae a a ea R EN RER EEA 77 Add State ROC ale eenia RENE a RS SN E A ea T4 l tte e Aliases Tab eonia tAE a a a Abas esas Y 78 AJIAN aE table onea e autres a Bh CR Bank Gs etal aa e E S 78 IP Address AlOCAUONSCH ENL eseni ad mae E MS de Pb ah ee 79 Acceptable Ranges SCC onise naat a a UE SR Gen aE 79 Bandwidth Limits screen ns cere an a a date ee ten a 80 Setting a Bandwidth Limit screen 80 Bandwid
236. te button see Figure 73 to configure default settings to use when adding other new users Note The following features if enabled for the site can also be Cay enabled or disabled on a per user basis e FrontPage Server Extensions see Web on page 132 e APOP see Email on page 136 e Shell Access see Shell on page 137 Importing and exporting site users The purpose of importing and exporting users is to provide an easy way to migrate users from one virtual site to another or from one server appliance to another A Site Administrator can import a list of users to a virtual site by uploading a specially formatted text file containing the names of the users and their settings The list of users can also be exported on the virtual site to a text file that is compatible with the import function These two functions allow you to rapidly create and maintain accounts for large numbers of site users User Manual Sun Cobalt RaQ 550 server appliance 123 Chapter 5 Site Management Creating a TSV text file The first step in importing a list of users is to generate a text file in the required format The file format used is called tab separated value TSV format and contains a separate line for each user you want to add Each line contains the parameters for the user a tab character separates each parameter The parameter order is the following lt username gt lt tab gt lt fullname gt lt tab gt lt password gt
237. ter S to save the configuration The message Verifying and saving appears Once the configuration is saved the terminal screen displays the normal boot status messages Continue administration of the server appliance through your Web browser Powering down the server appliance remotely Caution This feature requires you to access the server appliance 1 through an ssh or telnet session Only advanced users of Linux should undertake these changes server appliance L Note Direct root logins are not allowed on the Sun Cobalt RaQ 550 L Note You cannot power up a Sun Cobalt RaQ 550 server appliance remotely Someone must physically power up the server User Manual Sun Cobalt RaQ 550 server appliance 157 Appendix A Advanced Information You can power down the server appliance remotely through an ssh or telnet session To obtain a root shell L Connect to the server appliance using ssh or telnet and log in as the user admin or using a server administrator account that has root access enabled From the command prompt 1f logged in as the admin user enter Su If logged in as a server administrator enter su root lt username gt where lt username gt is the login name for the server administrator account used to connect L Note Only the admin user or server administrators can su to root 158 Press Enter A password prompt appears Enter the password for the account used to con
238. th Limits Screcii s ceri 5 sate reena Gwent Soke EE E E 81 User Manual Sun Cobalt RaQ 550 server appliance xxi List of Figures POM FOPHONSS T EINL Lin eee Ne ia essaie rs 82 SAULT MA SCIEN is a5 Sond nek cence es Sra oho Buick acted are ach ale eens 83 UPS COMMCCHONS sats dae oo ad Meee Gave ee RO enue ee eee ie HE eRe ASS 85 UPS SEMNE SSCI anna Sede at de an ae Bw eh ee ae ee 87 Time Settes SChCCil 2 3 ch aka aay hea heats hehe wie Redon nes rene 89 Server Desktop Screens RE Le Shine co oh ae are ee Ste ee ee 90 Knox Arkeia Backup screen 91 Legato NetWorker Backup Settings screen 92 Additional Storage Device List screen 93 Setup New Storage Device screen 93 Setup Disk screen HAT DU eh ode Kee eer ee NN ed ee eee SR ACRE ASS 94 Configure Network Reporting Options screen 95 Network Statistics Summary screen 96 Configure Web Reporting Options screen 96 Configure FTP Reporting Options screen 96 Configure Email Reporting Options screen 97 Disk US ASE screen sales had keene ole ana adieu 97 Sites Tab SCEI oprana a sd M eat tee ok tre ah ale een tite 98 PAULI SEES SCICCM MU bdo Bam ote ae SG athe ha Ro wae ew ee ae HE eRe Aes 98 Notifications Settings screen
239. the software issues a shutdown command and the server powers off The amber System Fault LED is illuminated and an email is sent to the Administrator Voltage monitoring Three voltages are monitored in the server Vyr Vcorg and Vpart The first two voltages pertain to the CPU and the third pertains to the button cell battery on the motherboard that preserves CMOS memory configuration data for the server If the CPU voltages exceed preset thresholds the software issues a shutdown command and the server appliance powers down If the battery voltage drops too low Active Monitor if so configured can send emails periodically warning that the battery voltage is low and that the battery needs replacement The amber System Fault LED is illuminated 42 User Manual Sun Cobalt RaQ 550 server appliance System health monitoring System Fault LED The amber System Fault LED wrench symbol is shown in Figure 12 Figure 12 System Fault LED S gt C3 TITI Er TITI System Fault LED _ 4 The System Fault LED illuminates if any of the following conditions exist e Failure of either enclosure cooling fan runs too slowly or stops altogether e Failure of the power supply fan runs too slowly or stops altogether e Overheating of the enclosure e Overheating of the CPU e Hard disk drive failure failed missing or defective drive e Any abnormal power supply voltage level e Major failure in DIMM memor
240. the table as follows e Interfaces The interface field is changeable if there is more than one interface configured on the TCP IP gt Primary Settings page For example if the primary and secondary interface are set up then on the Add Alias page you can select either interface e JP Address The IP address on which this alias should listen e Netmask The netmask for this alias IP Address Allocation IP address allocation provides a way to select from allowable IP addresses for the server This is a convenience feature for assigning IP addresses for sites on the machine and is also intended to help prevent incorrect assignments and potential conflicts or misuse Increasing numbers of supportable sites per server makes this scaling feature all the more important and useful 78 User Manual Sun Cobalt RaQ 550 server appliance System Settings The IP Address Allocation menu is used to specify an acceptable IP address range for the Ethernet ports for the server Later when an IP address is assigned to a virtual site it must fall within this range to be accepted see Figure 67 Edit Virtual Site Template Basic Settings tab on page 111 To specify the IP Address Allocation settings 1 Select Server Management gt System Settings gt IP Address Allocation The IP Address Allocation screen appears see Figure 33 Figure 33 IP Address Allocation screen Address Allocation Enabled J Acceptatie hanges This list i
241. to enable the ASP Administration Server 2 Click Save After enabling the ASP Administration Server the Access Administration Server button becomes active 3 Click Access Administration Server to access the ASP Administration Server for advanced control and database connectivity support The public ASP service is automatically enabled if any site is using the ASP service User Manual Sun Cobalt RaQ 550 server appliance 57 Chapter 4 Server Management FTP Selecting the FTP menu item brings up the File Transfer Protocol FTP Settings screen shown in Figure 17 Figure 17 FTP Settings screen File Transfer Protocol FTP Settings Enable Server M Maximum Connection Rate 80 1 1 024 1 Configure the settings in the table e Enable Server Use this to turn File Transfer Protocol FTP functionality on or off Anonymous FTP access is configured by going to guestShare e Maximum Connection Rate Enter the maximum number of allowed connections per minute New connections will be denied if the connection rate has reached this limit 58 User Manual Sun Cobalt RaQ 550 server appliance Network Services Email Servers This section describes how the Administrator configures the email settings on the Sun Cobalt RaQ 550 server appliance For additional information about setting up your email client to access email on the server appliance see Using email on the server appliance on page 32 The server a
242. to enter network configuration information configure a UPS unit reboot the server lock the LCD console and reset the Server Administrator password User Manual Sun Cobalt RaQ 550 server appliance 11 Chapter 2 Setting up the Sun Cobalt RaQ 550 server appliance Rear view of the Sun Cobalt RaQ 550 server appliance Figure 3 Rear view of the server appliance 1 The Power socket receives the AC cord that is provided 2 The Universal Serial Bus USB port provides a USB 1 0 compliant connection for printers only Note The USB port is intended for value added applications 9 provided by third party developers Therefore the port is not supported for the average end user 3 The PCI expansion slot provides space for adding a PCI card 4 Secondary network interface labeled II on the back panel 5 Primary network interface labeled I on the back panel The Network connectors accept 10 100BASE T network cable and enable Ethernet network connections 6 The Serial connector serial port 2 allows you to connect an uninterruptible power supply UPS to the serial port for Smart UPS support This connector is labeled with two dots 7 The Serial console port serial port 1 allows you to connect serial devices This connector is labeled with one dot 12 User Manual Sun Cobalt RaQ 550 server appliance Setup of the Sun Cobalt RaQ 550 server appliance Setup of the Sun Cobalt RaQ 550 server appliance
243. tor of the Sun Cobalt RaQ 550 server appliance is allowed to perform The Administrator with the user name admin has full control of the server appliance The Administrator of the Sun Cobalt RaQ 550 server appliance e Creates other server administrators e Enters the network settings e Enables or disables the various services e Adds and deletes sites e Adds and deletes users and mailing lists e Performs maintenance functions e Receives system alerts and warnings by email Ly Note In most of the short procedures in this chapter the first step is to click the Server Management tab in the top menu bar and the second step is to click on a selection from the left menu bar To reduce the number of steps in each procedure the menu commands are grouped together and shown in bold type face Right angle brackets separate the individual items For example select Server Management gt System Settings gt TCP IP means to click the Server Management tab in the top menu bar click the System Settings menu category in the left menu bar and finally click the TCP IP sub menu item User Manual Sun Cobalt RaQ 550 server appliance 47 Chapter 4 Server Management Note You cannot use accented characters for example in Cay the following items e User names e Email addresses and email aliases e Host names and domain names You can use accented characters in descriptive fields for example in the Full Name field for a user
244. ts an alternate user name The Sun Cobalt RaQ 550 server appliance verifies the alias that you enter If the alias is already in use as a user name as another user s alias or as the name of a mailing list the server appliance does not allow the new alias An Administrator can also set up aliases such as webmaster xyz com info xyz com sales xyz com comments xyz com or support xyz com that point to a specific user name Email relaying Simple Mail Transfer Protocol SMTP service is different from Post Office Protocol POP telnet and File Transfer Protocol FTP services in that SMTP does not try to authenticate a user when an SMTP connection is made Every email server on the Internet has to be able to deliver email to you so the email servers must be able to connect freely to send the email The Sun Cobalt RaQ 550 server appliance accepts email if the recipient has a user account or an alias email account or if the sending host your client computer is trusted to relay outgoing email messages to another domain These trusts are defined by host or domain names as well as by IP addresses and networks A network is a range of IP addresses a network can be as small as one IP address but that is not very practical Caution Some users advise you to open relay to all com edu net and other top level domain addresses However doing so allows hosts belonging to com edu net and others to relay email through your Sun Cobalt serv
245. tware The Sun Cobalt RaQ 550 server appliance has the following software features and system management capabilities Features 230 Linux 2 4 multitasking operating system High Performance Journaling Filesystem Apache 1 3 20 Web server HTTP 1 1 compliant Virtual hosting services name based and IP based Common Gateway Interface CGI support Support for Sun Chili Soft Active Server Pages ASP PHP 4 support Support for Server Side Includes SSI Perl scripting JavaServer Pages JSPTM and servlet support Email protocol support including Simple Mail Transfer Protocol SMTP Internet Message Access Protocol IMAP4 Post Office Protocol POP3 Authenticated Post Office Protocol APOP File Transfer Protocol FTP and anonymous FTP access Shell access using Telnet or SSH Domain Name System DNS server 128 bit Secure Socket Layer SSL encryption FrontPage 2002 server extensions NTP client support Sun Cobalt Bandwidth Management software Support for Java runtime environment version 1 3 and JOK TM software from Sun Microsystems Inc User Manual Sun Cobalt RaQ 550 server appliance Software Code development environment Legato NetWorker client and Knox Arkeia support Security enhancements e PAM shadow passwords e StackGuard buffer overflow protection of major services for example Web email FTP servers Enhanced power up options e Wake on LAN support e Support for powering on automatically
246. ual Sun Cobalt RaQ 550 server appliance 5 Chapter 1 Introduction Service request If you cannot find a solution through the Knowledge Base or the support fora you can submit a service request and may receive help from a Sun support engineer Go to the URL https ebusiness sun com OSCS W svcportal pageName CobaltHomePage In section Step 3 choose the geographical region in which you are located and click on that link Telephone numbers In the United States call 800 526 0484 In Europe Middle East and Africa call 31 71 565 7070 The Netherlands Before contacting Technical Support Note To receive Technical Support you must first register your Cay Sun Cobalt product See Online registration on page 7 First make an effort to resolve the problem on your own See Servicing the Sun Cobalt RaQ 550 server appliance on page 219 Take note of all actions you perform and any error messages so that if necessary you can describe them to a member of the Technical Support team Refer to the user manual and to the Web based resources such as the Knowledge Base and the Solutions Directory see Further resources and information on page 7 6 User Manual Sun Cobalt RaQ 550 server appliance Further resources and information To speed up your support call When contacting Technical Support the more information you can provide the better Before you call or email have the following information re
247. un Cobalt RaQ 550 server appliance Phase 2 Setting up with the Web Browser Product Registration The Product Registration screen is shown in Figure 10 If you are connected to the Internet you can register the Sun Cobalt RaQ 550 server appliance by completing the online registration Note If you are not yet connected to the Internet you cannot Cay register online and the Product Registration screen does not appear Instead you will be directed to the online service center to register using the Web Click the right arrow at the bottom to continue Figure 10 Online Registration Ce Sun Coral Product Registration Tho Mist regler your Sun Cobell Re S50 with Sun Mer oepsterns fo receive technical support To regmter alectranicaly ploase provide the following information and chen D right arrow We are cororett d to respecting your prmacy and recograe the need for appropriate protection and management of personally iden hile intonation pou share with us We wipe pou to renee Sun Microsy t rr Ril hime jik Tapia b fide Picacho Ceng Mima MTCCormteg jte Pil Ajaan 21521 Comunity mai Gree uriena core Fu i ira ti al BTE User Manual Sun Cobalt RaQ 550 server appliance 27 Chapter 2 Setting up the Sun Cobalt RaQ 550 server appliance Completing configuration with the Setup Wizard When you complete the Product Registration screen click the right arrow at the bottom Once the Sun Cobalt RaQ 55
248. uses input received as the result of the user s request for the page to access data from a database and then builds or customizes the page on the fly before sending it to the requestor Enable PHP Scripting Enable the use of PHP scripts In Web programming PHP is a script language and interpreter that is freely available PHP is an alternative to Microsoft s Active Server Page ASP technology As with ASP the PHP script is embedded within a Web page along with its HTML Before the page is sent to a user that has requested it the Web server calls PHP to interpret and perform the operations called for in the PHP script An HTML page that includes a PHP script is typically given a file name suffix of php php3 or phtml Like ASP PHP can be thought of as dynamic HTML pages since content will vary based on the results of interpreting the script Enable Common Gateway Interface CGI Enable the use of CGI applications CGI programs are the most common way for Web servers to interact dynamically with users Many HTML pages that contain forms for example use a CGI program to process the form s data once it is submitted Another increasingly common way to provide dynamic feedback for Web users is to include scripts or programs that run on the user s machine rather than the Web server These programs can be Java applets Java scripts or ActiveX controls These technologies are known collectively as client sid
249. ustomized error pages for four common Web server errors The errors the server appliance specifically handles with custom files for a virtual site are e 401 Authorization Failed This error page is displayed when you have protected a directory with an htaccess file and the user does not authenticate correctly e 403 Forbidden This error page is displayed when you have changed the permissions of a file or directory so that the Web server cannot access it e 404 File Not Found This error page is displayed a request has been made for a file or directory that the Web server cannot find e 500 Internal Server Error tThis error page is usually displayed when a dynamic CGI page does not return data to the Web server correctly or cannot be executed properly The default error pages for these four errors are located in the Web directory for a virtual site under the error subdirectory The full path to this directory is home sites lt sitename gt web error Note lt Sitename gt refers to the lt hostname domainname gt of the corresponding virtual site 164 User Manual Sun Cobalt RaQ 550 server appliance Directory Structure For example for a site named www cobalt com the error pages would be located in home sites www cobalt com web error The filenames for each error begin with the corresponding error code mentioned above For example error 404 is handled by the file 404 file not found html in the error subd
250. vailable to a Server Administrator and a Site Administrator on the Sun Cobalt RaQ 550 server appliance A Site Administrator is allowed to do the following e Setup and manage users e Import and export users e Create and manage mailing lists e Use Web deployment e Manage SSL for this vsite e Generate usage reports A Server Administrator is allowed to do all of the Site Administrator functions as well as the following e Search for virtual sites by host name or IP address e Edit the virtual site template e Add virtual sites A Site Administrator can access all of the features described for the site user in Chapter 7 Personal Profile Note If desired all of the virtual sites may be removed and the Cay server appliance may be used as a dedicated DNS server or email server The Server Administrator designates the Site Administrator for each site The Site Administrator has control only over this virtual site unless he or she is also the Server Administrator The Site Administrator can also designate other site users as a Site Administrator Note If the Site Administrator for a virtual site is also the Server Administrator he or she has access to all of the server administration functions as well by logging in as the user admin 104 User Manual Sun Cobalt RaQ 550 server appliance Administrator privileges A Site Administrator can manage a virtual site using any standard Web browser To access the Site Manag
251. wer Options settings 1 Select Server Management gt System Settings gt UPS The UPS Settings screen appears see Figure 41 Figure 41 UPS Settings screen UPS Settings Disabled Configure as Master Wake slaves on power return Delay between waking slaves seconds optional UPS Options slave MAC Addresses optional Configure as Slave Master s IP Address foptianal 2 Configure the UPS Settings fields You can choose three states e The UPS control on the server appliance is disabled e The server appliance is a UPS master e The server appliance is a UPS slave User Manual Sun Cobalt RaQ 550 server appliance 87 Chapter 4 Server Management Configure As Master Activate the Wake slaves on power return checkbox to have this UPS master attempt to send Wake on LAN magic packets to each of the slaves when it is powered up Delay between waking slaves seconds optional Enter here the amount of time to wait between each slave server appliance being awakened Values of 0 to 300 seconds are acceptable with 30 seconds being the default The reason for this interval is so that all the server appliances are prevented from powering on at the same time The boot process involves heavy CPU and disk usage so it is recommended that the power up process is staggered especially when UPS power reserves may be low Slave MAC Addresses optional Enter the list of MAC addresses of the slaves that will receive W
252. y any uncorrectable ECC error or more than 10 correctable ECC errors within 24 hours e Low CMOS lithium battery level checked once every 24 hours Note When the server appliance is powered off if the server is still Cay connected to AC wall power the amber System Fault LED remains on if it was on before power removal If AC power is removed the state of the LED is lost However the LED does illuminate during power up after AC power is restored which indicates that AC power was lost If all the power up self tests pass the LED is extinguished If any test fails the LED remains illuminated User Manual Sun Cobalt RaQ 550 server appliance 43 Chapter 3 Services Back up and restore data For complete system wide scheduled backup and restore operations including virtual sites and all personal data it is recommended that you use a third party product such as Legato Networker or Knox Arkeia See Maintenance on page 90 for more information on system wide backups Secure sockets layer SSL The Administrator can administer the Sun Cobalt RaQ 550 server appliance through secure sockets layer SSL SSL is provided in 128 bit encryption code and offers a secure Web connection to the end user The implementation of SSL on the server appliance is based on mod_ssl and includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org A secure connection means two things encr
253. y going to https www example com 443 Selecting the SSL menu item brings up the Certificate Information screen with its associated buttons see Figure 91 Figure 91 Certificate Information screen Create Self Signed Certificate Create Signing Request Manage Certificate Authorities Certificate Information for www example com Enable SSL E Check the Enable SSL checkbox to allow secure access to the Web server for the site See SSL on page 70 for detailed information on the SSL menu item User Manual Sun Cobalt RaQ 550 server appliance 139 Chapter 5 Site Management Usage Information Use this menu item to view information about resource usage for this site Web This menu item is used to configure Web usage information for display 1 Selecting this menu item brings up the Configure Web Reporting Options screen see Figure 92 Figure 92 Configure Web Reporting Options screen Configure Web Reporting Options for www example com Starting From December 04 2001 Ending On December 4 2007 Generate Report 2 Enter the start and end dates for Web activity to be included in the report 3 Click Generate Report to display a summary of the Web activity FTP This menu item is used to configure FTP usage information for display 1 Selecting this menu item brings up the Configure FTP Reporting Options screen see Figure 93 Figure 93 Configure FTP Reporting Options scre
254. yption and authentication Encryption ensures that no one can snoop the connection between the browser and the Sun Cobalt RaQ 550 server appliance authentication ensures the client through a certificate that the server is who they say they are The security is assured on two levels At the network level the first time the browser connects to a server the browser stores the server s certificate This is the encryption part of the secure connection Each time the browser thinks that it is communicating with this same server it verifies that this same certificate is used to assure the secure connection At a higher level a server s certificate is signed by a trusted external authority that the browser knows about such as VeriSign This is the authentication part of the secure connection The server information country state city organization is encoded into the certificate and certificate request The external authority signs your request and guarantees that your server information is legitimate For example if a Web site sends a signed certificate saying that it comes from Sun Microsystems in Palo Alto California United States the end user can trust due to the signed certificate from the external authority that this Web site is indeed run by this company located in this city 44 User Manual Sun Cobalt RaQ 550 server appliance Install software A self signed certificate is a certificate that has not been signe

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