Home

Lower Your Business Telephone Bill with Skype on your PBX/Phone

1. Leverage the World s Largest Free VoIP Network 73 VoSKY Exchange 9040 9080 User Manual Using Exchange 9040 9080 Before employees can use their office phones with Exchange 9040 9080 make sure that as an Exchange 9040 9080 administrator you have al ready done the following Installed Skype Installed Exchange 9040 9080 software Connected the hardware Configured the PBX and the hunting group number is set up Activated your company s Skype accounts Added Skype contacts to Exchange 9040 9080 Optional To allow users to make SkypeOut calls you must pur chase SkypeOut credit for all of your company s Skype accounts Visit www skype com for more information about SkypeOut 16 1 Making Skype Calls 1 On your office phone dial the hunting group number If you don t know this number ask your Exchange 9040 9080 administrator for this information 2 You will hear a dial tone or greeting message 3 Dial the speed dial keys in Public Contacts assigned by the admin istrator by dialing the public speed dial key For the speed dial keys in Private Contacts added by each user please dial PIN key Example a Your PIN is assigned 12 the speed dial key in your Pri vate Contacts is 12 hunting group number is 9 Pick up your handset dial 9 12 12 b The speed dial key in Public Contacts is 23 hunting group number is 9 Pick up your handset d
2. Admin amp Users User Info my Phonebook 3 Call Log Utility Options PIN 2 digits Ext No Cell Phone No Skype ID 15 5 Adding Public Contacts Click Phonebook in the left panel then click the Add Contact button as Shown below to add a new public contact Leverage the World s Largest Free VoIP Network 57 VoSKY Exchange 9040 9080 User Manual o KOSHY bhang Aiicrocon Interne Leplorer fe OL eer E O O 226 ere A lay Mice uu aie Nia ee qe anette ea oe ose VoSKY fvz Weis Gatien Saies Coch ange DO429D ee World s first Skype solution for business fidmin Public Contacts As an administrator you can add a public contact Input the required infor mation such as Speed Dial Key and Skype ID Phone SkypeOut number The maximum number of digits for the public speed dial key will be noted at the right end of the line The other information is optional Click Save to save the settings or click Save amp Next to save the current entry and add a new public contact 58 Sb voSKY Lahange ficrecon Internet Laptorer eee lap Miecuur Rie Yea 4a atin eed ee ore LA VoSKY ES vavede A Exchanga DO4292ED ete World s first Skype solution for business dmin Add Contact Iar Frdinite Fanti Sel ariana ener ine AT errn Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Note If you want to add a regular ph
3. B Windows Installer 3 1 KB893803 Add Remove Windows Components Set Program Access and Defaults 3 VoSKY Exchange 9040 9080 InstallShield Wizard will launch and guide you through the uninstallation process Select Remove all installed features in the option screen VoSKY Exchange 9040 InstallShield Wizard Welcome Modify repair or remove the program Welcome to the VoSKY Exchange 9040 Setup Maintenance program This program lets you modify the current installation Click one of the options below Modify fe Select new program features to add or select currently installed features to remove Repair Reinstall all program features installed by the previous setup Remove all installed features Leverage the World s Largest Free VoIP Network 113 VoSKY Exchange 9040 9080 User Manual 4 Click Yes in the confirmation window VoSKY Exchange 9040 InstallShield Wizard Do you want bo completely remove the selected application and all of its Features 5 The Uninstallation process will delete the VoSKY Exchange 9040 9080 files from your computer When the uninstallation process is com plete the Uninstall Finished screen will pop up to prompt to restart your computer Select the Yes I want to restart my computer now then click Finish YVoSKY Exchange 9040 InstallShield Wizard Uninstall Complete You should restart your computer to finish uninstall O No will restart m
4. Exchange 9080 Connect Exchange 9080 s FXS A1 port to the PBX s CO8 port FXS A2 port to the CO1 port FXS A3 port to the CO2 port FXS B1 port to CO4 port FXS B4 port to CO7 port 40 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Sy CO1 CO2 CO3 C04 CO5 CO6 CO7 CO8 Analog Trunk Ports Exchange 9080 FXS port tot TA Li Analog an Trunk Ports Phone Ports Ya SHY Exch v7 zg m tie i a dake in a the ypeeeOhl YoSH Exchinee F040 Le leer ane te hare Eee Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Managing Your Exchange User Account 15 1 Logging in Open your browser and type in http localhost 8080 in the address bar This will open the VOSKY Exchange user login page Input your username and password to gain access Use the default administrator username ad min and the default password password to log in If you want to log in automatically select the box next to Remember me a ay Exchanage Microsoft Internet Explorer Eile View Favorites Tools He o ck Links VoSKY Internet Calls for Everyone Everywhere We 15 2 Configuration Wizard 15 2 1 SkypeOut Settings On initial login the configuration wizard will ask you several questions in order to properly set up the administrator account First configure the SkypeOut settings You ca
5. Ta a Privacy gt Notifications A Sounds Sound Devices fH Hotkeys a a Connection Call Forwarding amp Voicemail Video BETA D Updates SMS Messages 32 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 11 6 Remove IM Chat Window To prevent the IM chat window from popping up on the screen uncheck the selection as indicated below M General Startup i S Privacy Start Skype when I start Windows P Notifications Call A Sounds w Sound Devices C Automatically answer incoming calls Chat Chat style to use Skype Default v fH Hotkeys ZL aberritescanp with chat messages 5 C Pop up a chat window when someone starts a chat with me ay Connection Other Automatically pop up requests For my contact details Video BETA C Enable Contact List and History quickfiltering Associate Skype with callto links D Updates C Automatically pause Winamp during calls C Display technical call info Call Forwarding amp Voicemail ro SMS Messages 11 7 Disable Pop up Requests for Contact Details To disable pop up the requests for your contact details uncheck the selec tion as indicated as below Leverage the World s Largest Free VoIP Network 33 VoSKY Exchange 9040 9080 User Manual M General Startup Start Skype when I start Windows S Privacy Notifications Call C Automatically answer incoming call
6. tion for future troubleshooting a Ringing signal to your PBX b Hang up signal to your PBX c Off hook signal from your PBX d Does your PBX support Polarity Reversal as hang up signal Obtain up to 4 8 available PBX analog trunk ports for Exchange 9040 9080 connection Assign a hunting group number for each analog trunk ports used set a different hunting group number from the existing one Confirm all functions configured on the analog trunk ports for the PSTN connection are also configured on the analog trunk ports for Exchange 9040 9080 connection Note Generally a PBX uses a 9 or 0 number to give users access to the 36 PSTN line When you set the hunting group number to another num ber an extension user just needs to dial this number to access the Skype line Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 13 2 Verifying the PBX Before connecting Exchange 9040 9080 to PBX s trunk ports please do the following steps to ensure your Exchange 9040 9080 Hunting Group Num ber Auto Attendant and calling extension and other functions are normal If not please contact your PBX supplier for servicing 1 Note Connect the PBX s trunk ports that are reserved for Exchange 9040 9080 to your company s outside lines Pick up any extension phone and dial the hunting number to access the PSTN line After you hear the dial tone call a la
7. utes set both of these values to 0 minutes to show your Skype status as always online as shown below General T Pri when I double click on Contact or use the address field la Privacy Start a call gt Notifications O Start a chat A Sounds k V Show emoticons Show animated emoticons amp Sound Devices A Hotkeys D Show me as Away when I am inactive For QO minutes B Show me as Not Available when I am inactivetor 9 minutes ta Connection s B Call Forwarding amp Voicemail Video BETA amp Edit my Skype Profile D Updates Adjust sound devices Q SMS Messages S Set connection parameters and proxies SS Advan 11 2 Allow calls chats from If you connected Exchange 9040 9080 to a PBX and want to let other Skype users call Exchange 9040 9080 you must adjust your Skype set tings Under Skype go to Tools gt Options Click Privacy and ensure that the anyone option under Allow calls from and allow chats from is selected Then click Save to save the modification 30 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual P General gt Notifications A Sounds amp Sound Devices A Hotkeys 2 a Connection Call Forwarding amp Voicemail video ETA D Updates Q SMS Messages i Advanced Allow calls from anyone eanl neoplesteetft my Contacts only people I have shared
8. 2 Go to http www vosky com modules onlinesupport to report any problems or advice 3 Go to the VoSKY Exchange 9040 9080 Console Click on the About tab then click on the Support Request button as shown below m Console oSEKY Exchange 9040 Admin Status Settings Service About Copyright C 2005 Actiontec Electronics Inc YoSkKY Exchange 9040 Software version 2 0 0 39 Firmware version BIOS version 1 0 http vAwww evosky com The Exchange is sold by Actiontec with one year warranty Reseller ID 10256689 Tech Support 86 02157412587 Email service actiontec com A ctionte Support Request Leverage the World s Largest Free VoIP Network 131 VoSKY Exchange 9040 9080 User Manual 4 Go to one of the VoSKY website forums http www vosky com forum English http www vosky com forum1 Simplified Chinese http www vosky com forum2 Traditional Chinese Thank you for using VoSKY Exchange 9040 9080 We value your com ments and concerns 132 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Appendix H Specifications System 48MHz 16 bits RISC Processor per port USB 1 1 full speed device compatible with USB 2 0 USB audio device class 1 0 Linear audio signal support 16 bit mono linear PCM audio in 8KHz sam pling rate PC Interface 1 2 USB ports series B receptacle connect to PC 9040 9080 Telephone Interface 4 8 for Exchange
9. SkypeOut Access policy a Allow SkypeOut direct dial 76 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual SkypeOut Access Would you like to allow users to be able to make SkypeOut calls by law below after setting this option Yes Allow SkypeOut direct dial Allow SkypeOut direct dial with PIN Allow SkypeOut calls using speed dial key only eee peOut calls using speed dial key and ONo O Restrict SkypeOut direct dial with PIN 5 Restrict SkypeOut calls to designated users using speed dial key Restrict SkypeOut calls using speed dial key and passwo rd Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege Gim 9 E i You want to call Shanghai China area code 21 to the phone number 50892222 ii The hunting group number is 9 iii Pick up your handset and dial 9 02150892222 b Allow SkypeOut direct dial with PIN SkypeOut Access Would you like to allow users to be able to make SkypeOut calls by law below after setting this option Yes O Allow SkypeOut direct dial Allo w SkypeOut direct dial with PIN O Allow SkypeOut calls using speed dial key only Allow SkypeOut calls using speed dial key and pa rd ONo Restrict SkypeOut direct dial with PIN O Restrict SkypeOut calls to designated users using speed dial key 5 Restrict SkypeOut calls using speed dial key and pass
10. refer to the Appendix C to view the avail able country region list There is also a Custom option where you can customize the frequency and cadence parameters for any PBX and regional specifications PM Console VoSKY Exchange 9040 Stack Service About Admin Status Settings Country or region Dial Tone Frequency Hz 350 0 1000 Cadence ms 0 5000 V Continuous Busy Tone Frequency Hz 400 0 1000 Cadence ms 375 o 4000 Ring Frequency Hz 10 100 Cadence ms 400 2000 O 6000 Note 1 If the Line lock problem the remote side does not release the line after hanging up happens you should consult with the local telecommunication company or the supplier of your PBX for the correct Busy Tone telecommunication parameters 2 If the Exchange 9040 9080 cannot connect to the PBX on incom ing Skype calls such as when a remote Skype caller calls your Company Skype ID but cannot get the PBX s auto attendant greet ing then a possible cause is an incorrect Ring Tone parameter configuration Please ask the local telecommunication company or the supplier of PBX for the correct Ring Tone telecommunication parameter 86 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 16 5 2 Changing Voice Prompt Language You can set Exchange 9040 9080 voice prompt to be in a language other than English The current default option for voice prompt is Generic Tone You can
11. 0 1 8080 frame frame js jsp usertype 08username lary amp employee 12 Vo SKY WS Bxtenga Sates A aS Exchange 9040 9080 Cuu World s first Skype solution for busin Tory Profile Phonebook User Profile Call Log Profile Username Logout Password Confirm Password PIN Allow to Dial SkypeOut SkypeOut Password Nickname s Ext No Cell Pho one No Skype ID E Internet 66 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 15 10 Using Phonebook Utility The Phonebook Utility can be used to enter batches of Skype contacts to Exchange database This utility is in the Installation CD Prior to using the Phonebook Utility you should ask the administrator for your PIN and pass word On initial use the window Another program wants to use Skype will ap pear Click the first circle to allow this program to use Skype Then click OK to save the settings Another program wants to use Skype Another program is trying to access Skype This can be a potential security risk what would you like to do D Name Vosky Phonebook Utility exe Allow this program to use Skype Allow this program to use Skype but ask again in the future Do not allow this program to use Skype What does this mean Loox Your Skype contacts will show up in the column Skype Contacts If you want to add a speed dial key for a contact you need to input th
12. 3 Setting up the Telecommunication Parameters Connecting the PBX to Exchange 9040 9080 Managing Your Exchange User Account 15 1 Logging in 15 2 Configuration Wizard 15 2 1 SkypeOut Settings 15 2 2 SkypeOut Call Availability 15 2 3 Phonebook Dialing Scheme 15 2 4 Administrator s Settings 15 3 Advanced Settings 15 3 1 Modifying Dialing Scheme 15 3 2 Enabling Smart Dialing 15 4 Modifying Administrator s Information 15 5 Adding Public Contacts 15 6 Viewing amp Modifying Public Contacts 15 7 Adding Users 15 8 Viewing User List amp Modifying User Information 15 9 Logging In As Standard Users 15 10 Using Phonebook Utility 15 11 Viewing User s Private Contacts 15 12 Backing up amp Restoring 15 12 1 Backing up 15 12 2 Restoring 15 13 Viewing Call Log 15 14 Viewing Statistics 35 36 36 37 37 40 42 42 42 42 46 47 48 49 50 54 56 57 59 61 62 64 67 69 70 70 70 71 73 16 17 18 19 20 Using Exchange 9040 9080 16 1 Making Skype Calls 16 2 Making SkypeOut Calls 16 2 1 Smart Dialing 16 2 2 Regular Dialing 16 3 Answering Skype Calls 16 4 Allowing Skype Users to Call Exchange 9040 9080 16 5 Exchange 9040 9080 Settings 16 5 1 Changing Region Settings 16 5 2 Changing Voice Prompt Language 16 5 3 DTMF Settings 16 5 4 Advanced Settings 16 6 Service Settings 16 7 Stack Settings 16 7 1 Master Exchange 9080 16 7 2 Slave Exchange 9080 Auto Notification Using Tight VNC 18 1 TightVNC Installation 18 2 Ac
13. 9080 FXS port RJ11 Modular Jack connect to PBX s analog trunk port Power Supply Power adaptor input 100V 240V AC Frequency 50 60 Hz Output 12V DC 3 33A LED Indicators 4 8 LED green indicators Ready 9040 9080 4 8 LED red indicators In Use 9040 9080 Accessories 1 2 USB cables 110 cm 4 8 RJ11 cables 180 cm Leverage the World s Largest Free VoIP Network 133 VoSKY Exchange 9040 9080 User Manual Accessories Dimension 430mm x 150mm x 45mm 1U 1 75inch Weight 1500g Color black FXS Port Impedance 600 Ohm On Hook voltage standby 48V DC Off Hook loop current 25 mA DC Ringing voltage 130Vp p Peak to Peak 20 25 Hz adaptable 80 duty cycle square wave 60 Vrms REN ringer equivalence number 2 Interface 2 wire loop start Frequency response 200 3400 Hz Call progress detection ONHOOK OFFHOOK DTMF FLASH Dial tone voice prompt busy tone ring back tone ringing cadence DTMF generate during call process Generate wink for remote hang up signaling LEC line echo cancellation Full duplex voice channel Environment Operating temperature 0 C 55 C Operating humidity 0 70 Storage temperature 20 C 70 C Storage humidity 0 95 non condensing Certification FCC CE Warranty 1 Year 134 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Appendix I Notices Regulatory
14. Accounts have SkypeOut credit 00862150887350 00862150887351 00862150887352 L_ Apply _ Note If you want to forward to phone numbers make sure all Skype Accounts have SkypeOut credit 16 6 Service Settings Exchange 9040 9080 provides additional services under the Service tab Our Exchange 9040 9080 provides a service called Polarity Reversal Gen eration It is used to hang up the PBX quickly for those PBXs that support this function Note Before you activate a service make sure that you have launched at least one Port of Exchange 9040 9080 1 Select the service you d like to activate and then click the Activate button Leverage the World s Largest Free VoIP Network 89 VoSKY Exchange 9040 9080 User Manual m Console oSEY Exchange 9040 Admin Status Settings Service About Value Added Service List Features Status Folarity Reversal Generation inactive 2 The status of the feature you have activated is now active and you can run the new feature M Console oSEY Exchange 9040 Admin Status Settings Service About Value Added Serice List Features Status Polarity Reversal Generation active 90 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual When you do not need to use a service feature you can deactivate it Se lect the service you would like to deactivate and then click DeActivate T
15. Eile Edit View Favorites Tools Help O HAG Address http 127 0 0 1 8080 wizard wizard_6 jsp VoSKY Internet Calls for Everyone Everywhere A Shere Finished Rapid setting finished 15 3 Advanced Settings If you want to modify the settings that you have configured in the configu ration wizard click Options in the left panel You can modify settings such as the Dialing Scheme Smart Dialing SkypeOut Access and SkypeOut calls allowable time as shown below Leverage the World s Largest Free VoIP Network 49 VoSKY Exchange 9040 9080 User Manual Z VoSKY Exchange Microsoft Internet Explorer FO REO SEW KEO IAW Feo Oa O hag Or ka B B Hitt M http 127 0 0 1 8080 frame frame jsp user x type 1dusername admi ndemployee 999 VoSKY sr VAVExiereSS A Exchange 9040 9080 aus World s first Skype solution for business Admin Users Options Phonebook Dialing Scheme Call Log Exchange provides a two segment speed dial key dialing scheme Both Utility segments together cannot exceed more than 16 digit The first segment of your number is a PIN Personal Identification Number R Please configure a dialing scheme for use with the Exchange Phonebook Options p zE Maximum length is 16 total digits Logout Note Modifying the Phonebook s format will delete all the data in your current Phonebook and accounts will be left without PIN Please backup your d
16. Please backup your data before you modify these values After modifying the Dialing Scheme a warning message will pop up to prompt you to backup the data If you d like to backup click OK if you want to cancel the modifications you ve made click Cancel Microsoft Internet Explorer This operation will erase all your current phonebook entries It is strongly recommended you backup your information before this operation Do you want to continue this operation IF yes click OK to continue Otherwise click Cancel j Cancel After clicking OK a warning message will pop up to ask Do you want to back up the user accounts and phonebook If you d like to backup click OK if not click Cancel If you choose to cancel the backup all the data in phonebook will be deleted forever Microsoft Internet Explorer YD Do vou want bo back up the user accounts and phonebook Cancel After clicking OK save the backup user accounts and phonebook onto your local disk Leverage the World s Largest Free VoIP Network 51 52 VoSKY Exchange 9040 9080 User Manual File Download Do you want to save this file li Name UserPhoneBook061026071003 xls dr Type Unknown File Type From 127 0 0 1 Save Cancel harm your computer If you do not trust the source do not save this While files from the Internet can be useful some files can potentially file What s the risk The format of user account an
17. THE CUR RENT SKYPE COMMUNICATIONS S A SKYPE SERVICE AT THE DATE OF SHIPMENT NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN ACTIONTEC WILL HAVE NO LIABILITY IF ANY FEATURE OR UTILITY OF EXCHANGE FAILS TO PERFORM IN SUBSTANTIAL CONFORMANCE TO THE APPLICABLE SPECIFICATIONS BECAUSE OF ANY CHANGES MADE BY SKYPE TO ITS PROGRAM OR SERVICES IF THIS DISCLAIMER IS NOT ACCEPT ABLE TO YOU PLEASE RETURN THE PRODUCT IN ITS ORIGINAL BOX TO YOUR POINT OF PURCHASE WITHIN FIFTEEN 15 DAYS OF PURCHASE TO OBTAIN A REFUND IN NO EVENT SHALL THE FOREGOING BE DEEMED TO EXPAND ANY WARRANTY OR LIMIT ANY DISCLAIMER CONTAINED HEREIN Hardware Actiontec Electronics Inc warrants to the end user Cus tomer that this hardware product will be free from defects in workmanship and materials under normal use and service for twelve 12 months from the date of purchase US or twenty four 24 months from the date of pur chase Europe from Actiontec Electronics or its authorized reseller Actiontec Electronics sole obligation under this express warranty shall be at Actiontec s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defec tive item or if neither of the two foregoing options is reasonably available Actiontec Electronics may in its sole discretion refund to Customer the pur chase price paid for the defective product All products that are replaced will bec
18. access to network resources Computer name sse fed90b01690 Full computer name se3 fe490b01 690 Member of O Domains Workgroup MSHOME Cancel 3 Q Why can I not set up 4 8 user accounts while installing VoSKY Exchange software A Because some PCs have minimum keyword limits while the user account s default keyword is 1 when you come up this situation please set up 4 8 user accounts in advance 4 Q Why can I not launch Skype software after clicking Launch button A Right click My Computer and select Manage Select Services in the Manage and Applications and confirm that the Second ary Logon service has been Started Leverage the World s Largest Free VoIP Network 125 126 VoSKY Exchange 9040 9080 User Manual a Computer Management m File Action View Window Help Eea 2 su jo Computer Management Loca K System Tools Event Viewer Shared Folders Secondary Logon Name Description Status Startup Type Log On As E rE Local Users and Grou f Sa Network DDE Provides n Disabled Local System Stop the service Sy Network DDE DSDM Manages D Disabled Local System Restart the service Sy Network Location A Collects an Started Manual Local System e Ba Network Provisionin Manages X Manual Local System Renov able Stor aa Saad SANT LM Security Sup Provides s Manual Local System Et es sta under Sy Perf
19. also record your own voice prompts The default voice prompt is in English and the voice files saved in the VOSKY Exchange 9040 9080 Exchange Server Voice Prompt English folder are set to English Before you change your voice files we recom mend you backup the default voice files so that you can restore them if needed Name your recorded voice prompt recordings using the same names as the default ones and replace the default files with the newly recorded ones Note Please record your voice prompts using the same properties bit rate audio sample size channels and audio sample rate as the default ones 16 5 3 DTMF Settings Exchange 9040 9080 provides two ways for users to handle DTMF Through Packet and Through Voice The default option is Through Pack et The Through Voice option is applied under special circumstances PM Console VoSKY Exchange 9040 Admin Status Settings Service About Skype User Web Server User 1 Host IP Port User 2 Mears DTMF Dispatch Through packet as O Through voice Region Setting Country or region selection United States Voice Prompt Language ofvoice prompt Generic Tone Leverage the World s Largest Free VoIP Network 87 88 VoSKY Exchange 9040 9080 User Manual 16 5 4 Advanced Settings Go to the Setting tab in Exchange 9040 9080 Console and click the Advanced button TM Console VoSKY Exchange 9040 Admin Status Setting
20. application was unable to communicate with e3 the VoSKY update center Please click Ok to close this message Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 2 The VoSKY Exchange 9040 LiveUpdate will show you the current Exchange 9040 software and firmware version and check the latest available version If there is a newer version a pop up confirmation window asks you whether you would like to update your device or not Click Yes to run the update process VoSKY Exchange 9040 LiveUpdate A newer version of the YoSkKY Exchange 9040 is available Would you like to update your device to the latest version Note During the update process Exchange 9040 Console exits automati cally Exchange 9040 cannot be used while it s updating 3 After the update is complete a message window pops up to notify you Exchange 9040 has been updated successfully Click Close to reboot the VoSKY Exchange 9040 VoSKY Exchange 9040 LiveUpdate VoSkyY Exchange 9040 has been updated successfully 4 The Exchange 9040 Console will reboot You may need to relaunch the ports of Exchange 9040 Go to the About tab of Exchange 9040 9080 Console to verify the software and firmware versions Leverage the World s Largest Free VoIP Network 111 VoSKY Exchange 9040 9080 User Manual Uninstalling Exchange 9040 9080 Software Uninstalling Exchange 9040 9080 Software will delet
21. com URL www shop telephonemanofamerica com Lower Your Business Telephone Bill with Skype on your PBX Phone System Actiontec VoSKY Exchange Skype Gateways connect your PBX Phones to SKYPE Make unlimited calls for only 1 97 mo per line on your CURRENT business PBX Phone system Your Ultimate Gateway to Skype VOSKY EXCHANGE 9080 User Manual This manual applies to Exchange 9040 and Exchange 9080 od Certified Actiontec Table of Contents on OU Rh W N 9 Introduction 1 1 Package Contents 1 2 Features 1 3 Minimum System Requirements Before You Proceed Installing Skype Software Installation Procedure Installing Exchange 9040 9080 Software Activating Exchange 9040 9080 Software Conecting Exchange 9040 9080 Hardware Localizing Exchange 9040 9080 System Instant Message Content Managing Your Windows User Accounts 10 Launching Exchange 9040 9080 Software 11 Adjusting Skype Settings 11 1 Set Skype Always Online 11 2 Allow calls chats from 11 3 Disable Notifications Display 11 4 Disable Skype Sounds 11 5 Disable Skype Video 11 6 Remove IM Chat Window 11 7 Disable Pop up Requests for Contact Details 11 8 Set Skype Updates for Major Releases and Hotfixes to Ignore oN UO KR U h 10 16 20 21 23 25 30 30 30 31 32 32 33 33 34 12 13 14 15 Verifying Exchange 9040 9080 System Setting up the PBX 13 1 Configuring the PBX 13 2 Verifying the PBX 13
22. creating Skype IDs by using a sequential nam ing convention such as the following Company Name Company Name1 Company Name2 Company Name3 company Name7 The Skype ID Company Name can be used as the Company Skype ID For example if you use four Skype accounts they can be named as follows Exchange Exchangel1 Exchange2 and Exchange3 Ex change would be used as the Company Skype ID 3 Wait for Skype to log you in Another program wants to use Skype screen will come up Click on the circle next to the first op tion Allow this program to use Skype and click OK to save 26 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual S Another program wants to use Skype Another program is trying to access Skype This can be a potential security risk What would you like to do aR Name Exchange Administration Console 1 exe Publisher Actiontec Electronics Inc USA Allow this program to use Skype Allow this program to use okype but ask again in the future Do not allow this program to use Skype What does this mean Note After launching a port on Exchange 9040 9080 a System Settings Change window will pop up to ask if you want to restart your com puter Click No System Settings Change Windows has Finished installing new devices The software that supports your device requires that you restart your computer You must restart your 2 computer before the new settings w
23. dial keys of SkypeOut numbers entered in his Pri vate Contacts list PIN speed dial key d Allow SkypeOut calls using speed dial key and pass word All users are allowed to direct dial SkypeOut numbers en tered in the Public Contacts list by dialing the speed dial Leverage the World s Largest Free VoIP Network 43 VoSKY Exchange 9040 9080 User Manual key of that entry ii Users are allowed to make SkypeOut calls by dialing their PIN the speed dial key of a SkypeOut number in their Pri vate Contacts list and their password PIN speed dial key SkypeOut password PIN Private Dial ie Speed dial x SkypeOut Speed Key directly dial Ke SkypeOut Y Password Allow SkypeOut direct dial Yes Yes Allow SkypeOut direct dial with PIN ass i Allow SkypeOut calls using speed dial key only Yes Yes Allow SkypeOut calls using speed dial key and password 2 No If you select any option under No the default setting for Al low to Dial SkypeOut will be NO when you adding Users a Restrict SkypeOut direct dial with PIN i All users are allowed to direct dial SkypeOut numbers en tered in the Public Contacts list by dialing the speed dial key of that entry ii The user is allowed to make SkypeOut calls by dialing the speed dial key of a SkypeOut number entered in his Private Contacts list PIN speed dial key iii The user is allowed to direct dial a SkypeOut number by dial
24. does not mean that your system will stop functioning If the defect is very simple you may be able to fix it easily with a little help from commonly encountered problems and their solutions as outlined in the table below Exchange 9040 9080 basic service is not work ing Extension phones can not make SkypeOut calls Leverage the World s Largest Free VoIP Network 1 All the indicator LEDs of Exchange 9040 9080 are off Exchange 9040 9080 soft ware is not activated The Exchange 9040 9080 ports are not launched Exchange 9040 9080 has not been configured prop erly Have not purchased Sky peOut credit The administrator has not enabled SkypeOut The administrator has enabled a SkypeOut pass word 1 Check if the power to Exchange 9040 9080 is cor rectly plugged in and make Sure there is a power supply Exchange 9040 9080 soft ware needs to be activated after installation Launch all the ports of Ex change 9040 9080 Set the corresponding coun try or telecommunication parameters where Exchange 9040 9080 will be used Purchase SkypeOut credit for all your Skype accounts Inquire from the adminis trator whether he she has enabled SkypeOut Login to the Web Manage ment console to set your own SkypeOut password 129 VoSKY Exchange 9040 9080 User Manual The administrator has re Use SkypeOut during the stricted the SkypeOut time time p
25. done it already go to section 3 Installing Skype Software and install Skype on your computer If you have already installed Skype don t start up login or register Skype before the installation of Exchange 9040 software Click Next to continue 5 In the next screen System Requirements Check verify that the listed system configuration meets the minimum requirements and then click Next to continue YoSKY Exchange 9040 InstallShield Wizard System Requirements Check Your system has the following configuration Operating System Windows xP Pro malg Intel R Pentium R 4 CPU 3 00GHz System RAM 496 MB Disk Space Available 29GB USB Ports Available 6 ports Skype Software Installed Cancel 6 On the following screen the VoSKY Exchange 9040 System Configuration select the number of lines you would like to use the default number is four Click Next to continue Leverage the World s Largest Free VoIP Network i 13 VoSKY Exchange 9040 9080 User Manual VoSKY Exchange 9040 InstallShield Wizard VoSKY Exchange 9040 System Configuration Please select the number of lines you would like to use You can activate up to a maximum of four lines allowing for four simultaneous Skype calls Select the number of lines you would like to use 7 Click Install on the Ready to Install the Program screen The InstallShield Wizard will copy the necessary files This will take a few minutes VoSKY E
26. email account s junk spam or trash can Your mail server or client software may detect the activation email as junk or spam Depending on your mail setting the activation may be in one of these folders and not your Inbox folder VoSKY Exchange 9040 Activation Activate the system 1 Please check the email account you used for registration Click the link in the email to confirm the registration information you provided Back 2 Once you have clicked on the email confirmation link return to this window and click the Next button to activate the VaSkKY Exchange 9040 3 You can complete the activation process at a later time by clicking the Cancel button If you ve already completed the email comfirmation step the activation process will launch automatically upon the initial start of the VoSKY Exchange 9040 4 Otherwise you have to re launch the Activation process by clicking the Activate Product button in the About dialog window Warning The YoSKY Exchange 9040 will not work until you successfully complete Activation Leverage the World s Largest Free VoIP Network 17 VoSKY Exchange 9040 9080 User Manual 4 Check the email account you entered for the first part of Activation and click the link in the email to complete the email confirmation process Thank you for purchasing the VoSKY Exchange To complete the Exchange activation process you must click the link below Once you
27. first use Exchange 9040 9080 will send an instant message in the following situa tions Exchange system error Call back All lines are busy SkypeOut balance running low The system default messages are in English You may localize the mes sage s format description and language The system message file is in root Program Files default VoSKY Exchange 9040 9080 under Ex changelIM ini You may also use the system default message format as a reference to customize your own system instant message Please refer to the 2 examples in the following picture P ExchangeIM ini Notepad File Edit Format view Help ExchangeIM IM_UNPLUG_USB VoSKY Exchange 9646 Alert Line d is not working Please check that Skyp IM_UNPLUG_USB VoSKY Exchange 9646 Alert Line d is not working Please check that Skype i IM_UPDATE_SW UVoSKY Exchange 9646 Upgrade A new software release of Exchange is availab IM_UPDATE_SW VoSKY Exchange 9646 Upgrade A new software release of Exchange is available IM_CALLBACK Note s is busy We will call you back using a different Skype line Pleas IM_CALLBACK Note s is busy We will call you back using a different Skype line Please a IM_ALLBUSY All lines are currently busy Please try your call again later IM_ALLBUSY FHARR RBA IM_SKYPEOUT_CREDIT Your SkypeOut balance 2f is running low IM_SKYPEOUT_CREDIT 4SAYSkypeOut 2F 2p Leverage the World
28. s Largest Free VoIP Network 21 VoSKY Exchange 9040 9080 User Manual Note s d and 2f are system definitions and should not be revised To start a new line type n at the place where the new line is sup posed to start Please save the files after you have localized the system messages If Exchange 9040 9080 is running reboot Exchange 9040 9080 after exiting each port on it to make the localized messages take effect To restore to the default system messages just delete the localized messages 22 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Managing Your Windows User Accounts After the software is installed Exchange 9040 creates four windows accounts on your PC server automatically userO1 user02 user03 and user04 Ex change 9080 creates eight windows accounts on your PC server automatical ly userO1 userO2 user03 user04 user05 user06 userO7and user08 The default password for all these accounts is 1 If you decide to modify the password click the corresponding user name under the Modify Password section of the Admin tab in the Console An example for modifying User01 s password is shown below m Console VoSKY Exchange 9040 Settings Service Admin Modify Password Port2 Ports Port4 Notification Notify me when SkypeOut balance is less than Auto start Exchange Server when Window starts Arrange Skype Windows Enter a n
29. their PIN and the SkypeOut number PIN SkypeOut 44 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual b Restrict SkypeOut calls to designated users using speed dial key i All users are allowed to direct dial SkypeOut numbers en tered in the Public Contacts list by dialing the speed dial key of that entry ii The user is allowed to make SkypeOut calls by dialing the speed dial keys of SkypeOut numbers entered in his Private Contacts list PIN speed dial key c Restrict SkypeOut calls using speed dial key and pass word i All users are allowed to direct dial SkypeOut numbers en tered in the Public Contacts list by dialing the speed dial key of that entry ii Users are allowed to make SkypeOut calls by dialing their PIN the speed dial key of a SkypeOut number in their Pri vate Contacts list and their password PIN speed dial key SkypeOut password Please refer to the examples in section 16 2 2 Regular Dialing in order to get a detailed explanation of the different options offered for Skype Out Access PIN Private Speed dial Key SkypeOut Password PIN Private Speed dial Key Dial SkypeOut directly Restrict SkypeOut direct dial with PIN Yes Restrict SkypeOut calls using speed dial key and password Leverage the World s Largest Free VoIP Network 45 VoSKY Exchange 9040 9080 User Manual Vosky Exc hange Microsoft
30. to properly forward the call Make sure the Skype IDs you entered for Call Overflow Forwarding are valid Skype IDs and or the SkypeOut numbers you entered are using the proper SkypeOut dialing format 00 country code area code local phone number 14 Q Why do I no longer see my Administrator account after installing Exchange 9040 9080 software A You may have installed Exchange software using the built in Windows Administrator account which we do not recommend Uninstall Exchange create another Windows account with administrator priviliges and run Exchange setup from this ac count 15 Q There is constant static noise during conversation How do I get rid of this noise A Exchange 9040 9080 may create static noise during use which may be caused by not properly grounding the power adapter Therefore please insert the adapter to a three holed wall socket to avoid the above mentioned situation 16 Q I cannot make or receive calls from one or more of the Exchange ports Both the Ready and In Use indicators on Exchange 9040 9080 are solid on or solid off How do I fix this A We recommended you unplug and replug the USB cable s and the power adapter Wait a few minutes for the system to re initialize and then check the port functionality again 128 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Appendix F Troubleshooting If Exchange 9040 9080 experiences problems it
31. your reseller If you have no Re seller ID please do not fill in the blank Note After Reseller ID being filled in your reseller s information will be au tomatically displayed in the About tab of Exchange 9040 9080 Console VoSKY Exchange 9040 Activation 1 Please enter the proper information below A confirmation email will be sentto the email address entered You must have access to this email account to complete the Activation process 2 You MUST complete Activation only on the computer you will be using for YoSkKY Exchange 9040 Company Name ABCDE MIS Email Address MIS abcde com Reseller ID 11111111 16 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Note After you click Activate if the software fails to connect to the Activa tion server make sure your Internet connection is normal and shut down the firewall temporarily Click OK and try to activate at a later time VoSKY Exchange 9040 Activation 3 After you click Activate an Activation window will guide you through the following steps Click Cancel to activate Exchange later If you entered an incorrect email address in the last step click Back to enter it again Note If you do not receive the email in 3 minutes please check the follow ing items 1 You may have entered an invalid email address Click Back and enter a valid email address to finish the activation 2 Please check your
32. 0 9080 User Manual Click Add Contact to add your private contacts Input the required infor mation such as the Speed Dial Key and the Skype ID Phone SkypeOut number The maximum number of digits for the private speed dial key is shown at the right end of the line The other information is optional Click Save to save the settings or click Save amp Next to save the current entry and add a new private contact SD voSHY Lahange Aitcrecon Internet Leplorer fe ope Note If you want to add a regular phone number please input the number into Skype ID Phone field in the following SkypeOut format 00 country code area code local phone number or 00 coun try code mobile phone number Leverage the World s Largest Free VoIP Network 65 VoSKY Exchange 9040 9080 User Manual T vosKy La hinge Avicrocon interned Leplorcr Lo me bo 2 2G a se lap IS uy aie Yio eae are tine hate te oe ees WosKYExchange Series Sabie World s first Skype solution for business Cactange S491 8D lary arontok Add Contact Creighton Te aria Cener e Ait merran ogg Click Profile on the left panel The user can modify his her profile with the exception of the username and the PIN The default SkypeOut password is the same as the PIN After you are done with the changes click Save Z VoSKY Exchange Microsoft Internet Explorer Eile Edit View Favorites Tools Help O Oo NBO ess htt http ijj127 0
33. 0 User Manual 8 A pop up window may appear with the message WARNING This ma chine has no default Password set Win VNC will present the Default Properties dialog now to allow one to be entered Click OK to con tinue WinVNC Error WARNING This machine has no default password set Win NC will present the Default Properties dialog now to allow one to be entered 9 Enter a password for the Password and Password view only fields Enter port values for the main and HTTP port fields We sug gest using 1088 for the main port and 1080 for the HTTP port Click Apply and then OK to continue Wain HC Default Local System Properties Incoming Connections Input Handling Disable remote keyboard and pointer view only mode f Disable local keyboard and pointer Update Handling Display or port numbers to use iv Poll foreground window v Poll console windows only C auto display F Poll window under cursor Poll on event received only ports 1088 and f1080 F Poll full screen main H Bandwidth Optimizations OTENE DIECON ACIR V Remove desktop wallpaper on client connections Do nothing C Lock workstation C Logoff workstation Apply Cancel Advanced Note Port 1088 and 1080 are used here as an example only you can choose any specific ports to be your main HTTP service ports but we recommend you do not use port 80 for security reasons Leverage the World s Largest Free VoIP Network 103 V
34. All ERE 5 After you set up the default country code to make an international call using Skype smart dialing dial the following O area code phone number or O cell phone number 0 represents the country code on Exchange For all other international SkypeOut calls dial the following OO country code area code phone number or 00 country code cell phone number Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Smart Dialing only works when dialing a normal SkypeOut number directly It is recommended you choose one of the three SkypeOut op tions shown below when using Smart Dialing 1 Allow SkypeOut direct dial under Yes SkypeOut Access Would you like to allow users to be able to make SkypeOut calls by law below after setting this option Yes Allow Sky O Allow SkypeOut direct dial with PIN Allow SkypeOut calls using speed dial key only peOut direct dial O Allow SkypeOut calls using speed dial key and password ONo O Restrict SkypeOut direct dial with PIN O Restrict SkypeOut calls to designated users using speed dial key O Restrict SkypeOut calls using speed dial key and password Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege 2 Allow SkypeOut direct dial with PIN under Yes SkypeOut Access Would you like to allow users to be able to ma
35. Austria Belgium Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Is rael Italy Latvia Liechtenstein Luxembourg Netherlands Norway Poland Portugal Romania Russia San Marino Spain Slovenia Sweden Turkey United Kingdom Africa Algeria Angola Benin Botswana Cameroon Egypt Gabon Gam bia Kenya Liberia Madagascar Morocco Mozambique Niger Senegal South Africa Sudan Tanzania Tunisia Uganda Zambia Zimbabwe South America Argentina Aruba Brazil Chile Colombia Ecuador Guy ana Honduras Martinique Paraguay Peru Suriname Uruguay North America Bahamas Barbados Canada Costa Rica Cuba Dominica Republic Mexico Panama United States Oceania Australia New Zealand Solomon Islands Leverage the World s Largest Free VoIP Network 117 VoSKY Exchange 9040 9080 User Manual Appendix D Compatible PBX System The PBXs listed below are tested to be compatible with Exchange 9040 9080 ALCATEL OmniPCX 4400 Definity CS Cosmopolitan FX MIDI Cosmopolitan FX 500 EXC 320 Euphony ESC 320 DKSeries 61 824 inferdex KY TOO0AS KY 120DX MG M8 Mitel SX 200 NEAX20001PS NEAXZ000PS o 118 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual TeleSynergy TelePCX DCS 60 TOSHIBA Strata DK 380 UD F1232 Leverage the World s Largest Free VoIP Network 119 Appendix E
36. Call Log Backup phonebook Backup call log backup date 0B v 2006 P Utility Options ARUP E Logout Restore Restore user accounts C Restore phonebook Browse Done Internet 15 13 Viewing Call Log To view a user s call log please click Call Log Exchange Call Log captures all call details calling time caller destination call type call duration rate per minute and total price The SkypeOut calling rate is not dependant on from where the call is made only to where it is made For your conve nience to check on rates the calling rates are obtained from Skype How ever keep in mind the following 1 The SkypeOut rates and charges are in the same currency setting as when SkypeOut credits are purchased If you change the currency setting the rates and charges for the future calls will be changed to the new currency setting but those before adjustment on the call log will show the previous currency setting You may incur a fee when modifying your Skype Credit currency unit Skype will send a notification email as show below Leverage the World s Largest Free VoIP Network 71 VoSKY Exchange 9040 9080 User Manual Hello pci40l Good news We ve now received confirmation that your transaction has cleared and your currency has been converted to EUR In most cases you can immediately begin using the service with Skype For more information abo
37. Cell Phone Allow SkypeOut Comments No Yes Yes 00862150897353 Yes Total 4 items Delete User Copyright 2005 Actiontec Electronics Inc All rights reserved fi B Internet The Administrator should reset the PIN values for these accounts according to the new Dialing Scheme or the account will be unavailable Click Save to save the modification as shown below after modification the PIN parameter now consists of 4 digits A VoSKY Exc hange Microsoft Internet Explorer File Edit View Favorites Tools Help Q ex Q x a EA po Search PY Favorites B amp 3 Addres s http 127 0 0 1 8080 frame frame jsp usertype 18username admin amp employee 999 VoSKY Exchange Admin Users Phonebook Call Log Utility Options Logout WeSVExten Gates sau World s first Skype solution for business Us ers User Info Username Password Confirm Password Nickname PIN 4 digits Allow to Dial SkypeOut Ext No Cell Phone No Skype ID Comment Copyright 2005 Actiontec Electronics Inc All rights reserved ti B Internet Leverage the World s Largest Free VoIP Network 53 54 VoSKY Exchange 9040 9080 User Manual 15 3 2 Enabling Smart Dialing The new Smart Dialing feature is added under the Options page You no longer need to worry about dialing the country code for certain Sky
38. Compliance Notice Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interfer ence in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communica tions However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equip ment off and on the user is encouraged to try to correct the interference by implementing one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Actiontec Electronics Inc may void the user s authority to operate the equipment Declaration of conformity for products marked with the FCC logo United States only Levera
39. D User Manual Quick Start Guide DC Power Supply Note If any of the above items is damaged or missing contact your re seller USB Port FXS Port Exchange 9040 USB Port Power Port Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual USB Port Connects to the PC s USB port with the supplied USB cable FXS Port Connects to the PBX s trunk port with the supplied telephone cable RJ 11 Power Port Connects Exchange 9040 9080 to an electrical outlet Ready LED Green Indicates device is ready to work In Use LED Red Indicates the corresponding FXS port is in use Ready LED Downloading Port launched Power On Firmware and ready to Green work Downloading Line off hook N Power In Use LED Firmware Supply P Red owen Connection An Incoming established eon Call hook 1 2 Features The World s first 4 8 ports Skype gateway FXS Skype P2P Internet telephony protocol compatible Supports Skype v2 0 or v2 5 recommended Supports 4 8 Skype SkypeOut lines on one computer Company Representative Skype ID system complies with the tradi tional dialing rules of your company m Complies with Skype dialing format m Delivers Skype functionality into enterprise extension system 4 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Call progress tone generation amp detection Supports clear dup
40. FAQ VoSKY Exchange 9040 9080 User Manual A Skype Issues 120 1 Q 2 Q 3 Q 4 Q 5 Q What is the bandwidth for each Skype Call A The bandwidth of one Skype Call depends on Internet access bandwidth and PC s CPU performances of the both sides of the conversation According to statistics provided by the official web site of Skype each Skype Call requires an average bandwidth of 3Kb s 16Kb s please refer to http www skype com hel technical html What is SkypeIn A SkypeIn allows you to own a regular phone number Thus your contacts can call your Skype account on a regular phone Can VoSKY Exchange 9040 9080 work with SkypeIn A VoSKY Exchange 9040 9080 can work with SkypeIn However SkypeIn does not support the Call Back and Call Forward func tions of VoSKY Exchange 9040 9080 What ts SkypeOut A SkypeOut allows you to place calls to regular telephones land lines or mobiles all over the world for a low fee How many Skype accounts are needed for the VoSKY Exchange 9040 9080 A You need four Skype accounts for Exchange 9040 and eight Skype accounts for Exchange 9080 We recommend creating Skype IDs by using a sequential naming convention such as the following Company Name Company Namel1 Company Name2 Company Name3 company Name7 The Skype ID Company Name can be used as the Company Skype ID For example if you use four Skype accounts VOSKY VOSKY1 VoSKY2 VoSKY3 VoS
41. IN 12 ii The SkypeOut number is 008621222222 iii The hunting group number is 9 iv Pick up your handset and dial 9 00862122222222 f Restrict SkypeOut calls to designated users using speed dial key SkypeOut Access Would you like to allow users to be able to make SkypeOut calls by law below after setting this option O Yes Allow SkypeOut direct dial O Allow SkypeOut direct dial with PIN Allow SkypeOut calls using speed dial key only Allow SkypeOut calls using speed dial key and O password No O Restrict SkypeOut direct dial with PIN Restrict SkypeOut calls to designated users using i speed dial key z Restrict SkypeOut calls using speed dial key and password Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege Gas E 82 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual i You are assigned PIN 12 ii The speed dial number of 008621222222 in your Private Contacts list is 45 iii The hunting group number is 9 iv Pick up your handset and dial 9 12 45 g Restrict SkypeOut calls using speed dial key and password SkypeOut Access Would you like to allow users to be able to make SkypeOut calls by law below after setting this option Yes Allow SkypeOut direct dial Allow SkypeOut direct dial with PIN Allow SkypeOut calls using speed dial key only O iaaea peOu
42. If you want to customize the frequency and cadence to satisfy your PBX go to Settings tab in Exchange Console choose the Custom option click Change to customize the fre quency and cadence parameters for any PBX as shown below M Console YoSKY Exchange 9040 Admin Status Settings Service About Country or region Dial Tone Frequency Hz 350 Cadence ms Continuous Busy Tone Frequency Hz 400 0 1000 Cadence ms 375 0 4000 Ring Frequency Hz 10 100 Cadence ms 400 2000 o 6000 Note 1 If the Line lock problem the remote side does not release the line after hanging up happens you should consult with the local tele communication company or the supplier of your PBX for the correct Busy Tone telecommunication parameters 2 If the Exchange 9040 9080 cannot connect to the PBX on incoming Skype calls such as when a remote Skype caller calls your Compa ny Skype ID but cannot get the PBX s auto attendant greeting then a possible cause is an incorrect Ring Tone parameter configuration Please ask the local telecommunication company or the supplier of PBX for the correct Ring Tone telecommunication parameter 38 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual The Voice Prompt settings now have a new default option for a Generic Tone In some cases the PBX will automatically check for a valid trunk port by trying to detect a dial tone after a temporar
43. Internet Explorer File Edit View Favorites Tools Help Q hae Address http 127 0 0 1 8080 wizard wizard_1 jsp 10 VoSKY Internet Calls for Everyone Everywhere SA w 5 SkypeOut Access Would you like to allow users to be able to make SkypeOut calls by law below after setting this option Yes Allow SkypeOut direct dia lo lo ect dial with PIN t calls to designated users using Note Your new settings will only affect new users change existing users with SkypeOut access privilege Please choose the option that is best suited for your requirements and then click Next 15 2 2 SkypeOut Call Availability Configure the time period for which you want to allow SkypeOut functionality If you don t want to limit the SkypeOut dialing time choose the Anytime option If you want to customize the time period select the time in the drop down list then click the New button to add a new item When you finish configuring click Next The following example shows how to customize the SkypeOut function to allow usage only from Monday to Friday 8 00 am to 6 00 pm 46 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual a Vosky Exchange Microsoft Internet Explorer File Edit View Favorites Tools Help Our O Dad address http 127 0 0 1 8080 wizard wizard_2 jsp v Eco inks E Z Ke VOSKY Internet Calls for Everyone Everywhere j Lire e i
44. KY is the Company Skype ID Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 6 Q Can I set my Skype status always online A Skype status will show your status as away when you are inactive for 5 minutes and show not available when you are inactive for 20 minutes You can reset this setting to O minutes to have your Skype status show as always online General When I double click on Contact or use the address Field S Privacy gt Notifications A Sounds A Sound Devices A Hotkeys a a Connection oo B Call Forwarding amp Voicemail video EETA D Updates fo SMS Messages i Advanced Start a call Start a chat 7 Show emoticons Show animated emoticons D Show me as Away when I am inactive For 0 minutes B Show me as Not Available when I am inactive fe 0 minutes amp Edit my Skype Profile Adjust sound devices a 7a f Set connection parameters and proxies B PBX Issues 1 Q What adjustments should I make on the PBX A a Prepare 4 8 available analog trunk ports b Assign these 4 8 ports to one hunting group c Assign a number to this hunting group d Turn on the Auto attendant function to this hunting group 2 Q Can Exchange 9040 9080 connect to Line Cards of the PBX A No The RJ 11 ports of Exchange 9040 9080 are FXS ports and FXS ports need to be connected to FXO por
45. QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED ACTIONTEC ELECTRONICS NEITHER ASSUMES NOR AUTHO RIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS ACTIONTEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPT TO OPEN REPAIR OR MODIFY THE PRODUCT OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OTHER HAZ ARDS OR ACTS OF GOD Disclaimer Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or conse quential damages for certain products supplied to consumers or the limita tion of liability for personal injury so the above limitations and exclusions Leverage the World s Largest Free VoIP Network 139 may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law Dispute Resolution The customer may contact the Director of Techni c
46. Users Call Log Phonebook Show 20 items page Pages 1 1 1 Call Log Date Caller Callee Destination Type Duration Rate min Price Utility 1 11 07 2006 22 31 27 admin 00862150897350 China SkypeOut 00 01 00 EURO 017 EURO 017 Skype Outgoing 3 11 07 2006 22 35 21 Rachel 25 Skype Skype Incoming 00 00 17 0 0 oo Options 2 11 07 2006 22 33 30 admin rachely peng Skype 00 00 49 0 0 0 0 4 11 07 2006 22 36 13 Ziva 25 Skype Skype Incoming 00 00 14 00 00 5 11 07 2006 22 46 52 admin 00862150897350 China SkypeOut 00 00 04 EURO 017 EURO 017 6 1207 2006 13 51 34 admin 00862150897350 China SkypeOut 00 02 48 EURO 017 EURO 051 Allow and Allow chats Total 0 items Internet 72 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 15 14 Viewing Statistics After you are done with the configuration procedure Exchange s statistics screen will show you all the data in your phonebook number of calls and each line s usage rate You can also click the icon to view this information Sh roth bo hange Airean Interne Leplorer be ob ours Awa ee E Q O a2 aam mg FT Ty VIS p AEA a ia ea pee at ee oe er Louk E number wel phunebuuk pewerde L Gtatal mirthannd calle ATE cr y 3B S var alt HamEcr y 5 vacci robs Bi utal mbvund ta lla Ae ber rali ril isyaa al HPE Y S vocla lols Hourly Ust Use Rate Statistics WoSkKY Call Usage by hour
47. a better usage of Exchange Other fields are optional When you are finished click Save to save the configuration click Save amp Next to save the current entry and continue to add a new user Leverage the World s Largest Free VoIP Network 61 VoSKY Exchange 9040 9080 User Manual A VoSKY Exchange Microsoft Internet Explorer E BR Eile Edit View Favorites Tools Help pak gt x a EA Ade 2 http 127 0 0 1 8080 frame frame jsp usertype 1 Gusername admin amp employee 999 VoSKY ssc Wea Gxciengs Sanies Exchange 9040 9080 eai World s first Skype solution for business Admin Users Add User Phonebook Call Log Username Utility Password i Options Confirm Dasawondy Nickname Logout PIN 2 digits Allow to Dial SkypeOut gt NO SkypeOut Password same as PIN Ext No 221 C Same as PIN Cell Phone No Skype ID Comment Internet 15 8 Viewing User List amp Modifying User Information Click Users in the left panel to view the list of all users VoSKY Exchange Microsoft Internet Explorer File Edit View Favorites Tools Help O 0O RAS Address http 127 0 0 1 8080 frame frame jsp usertype 1 amp username admin amp employee 999 VoSKY svs TAV Exchange Sais Exchange 9040 9080 aus World s first Skype solution for business Users User List Pages 1 1 1 Phonebook Show 20 x items per page Call L
48. a program Leverage the World s Largest Free VoIP Network 19 VoSKY Exchange 9040 9080 User Manual Connecting Exchange 9040 9080 Hardware 1 Connect the power adapter to the power port that is located on the right side of Exchange 9040 9080 s back panel Note Exchange 9040 9080 may create static noise during use which may be caused by not properly grounding the power adapter Therefore please insert the adapter to a three holed wall socket to avoid the above mentioned situation 2 Connect Exchange 9040 9080 to an electrical outlet 3 Connect Exchange 9040 9080 to the PC server with the supplied USB cables The USB port 1 for Exchange 9040 2 for Exchange 9080 is on the left side of Exchange 9040 9080 s front panel white color port in photo below The green LEDs on the right of Exchange 9040 9080 s front panel will start flashing slowly the red LEDs will also start flashing slowly after the operating system has recognized this device oar VoSKY Exchange 9040 VoSKY Exchange 9080 20 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Localizing Exchange 9040 9080 System Instant Message Content Exchange 9040 9080 Console should be rebooted after system IM is cus tomized so as to make it effective Therefore we recommend complet ing your Exchange system message settings before launching Exchange 9040 9080 server for the
49. al 15 2 4 Administrator s Settings Configure the administrator s settings You can modify the following Password Nickname Extension Number Cell Phone Number Skype ID Comments The Username and PIN cannot be modified The Cell Phone Number and Skype ID fields are required In the Cell Phone Number field enter the SkypeOut format 00 country code area code local phone number or 00 country code mobile phone number Example 1 To make a SkypeOut call to the telephone number 55662211 located in Shanghai area code 21 China country code 86 dial 00862155662211 2 TO make a SkypeOut call to the mobile telephone number 13502112255 located in China country code 86 dial 008613502112255 You must enter your Skype ID and Cell Phone Number because they are used for auto notification When finished click Next Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual a Vosky Exchange Microsoft Internet Explorer File Edit View Favorites Tools Help O HAG Address http 127 0 0 1 8080 wizard wizard_4 jsp cg 2 o Links s Internet Calls for Everyone Everywhere TAN VoSKY i Complete Admin Setting Now that you have completed the configuration wizard you have the option to click Back and modify the previous settings or just click OK to finish a Vosky Exchange Microsoft Internet Explorer
50. al Support in the event the Customer is not satisfied with Actiontec Elec tronics response to the complaint In the event that the Customer is still not satisfied with the response of the Director of Technical Support the Customer is instructed to contact the Director of Marketing In the event that the Customer is still not satisfied with the response of the Director of Marketing the Customer is instructed to contact the Chief Financial Officer and or President Governing Law This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws and principles and excluding the United Nations Convention on Contracts for the Interna tional Sale of Goods VoSKY Leverage the World s Largest Free VoIP Network P N 0530 0547 000
51. ame Email and reseller ID correctly when activating Exchange 9040 9080 7 Q Why doesn t Exchange 9040 9080 work well after installation A First make sure Exchange 9040 9080 has power and is con nected with the PC and the PBX refer to the section 7 Connect ing Exchange 9040 9080 Hardware and section 13 Setting up the PBX in the User Manual All ports of Exchange 9040 9080 must be launched Select the country or region where Exchange 9040 9080 will be used and the status of Skype accounts are available Last make sure that you have added a Skype contact and assigned a speed dial key Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 8 Q Why does Exchange 9040 9080 create 4 8 Windows user accounts during the installation A Every Windows user account manages one Skype account and Exchange port Deleting any Windows user accounts will lead to Exchange 9040 9080 to not work properly The single desktop management feature allows the adminstrator to manage Ex change from the main Windows administrator account 9 Q Why can t I call my Skype contacts from the extension A Before you start using Exchange 9040 9080 login to the Web Management console to configure your phonebook and add your Skype contacts and speed dial key 10 Q Why do all the employees and speed dial keys get deleted after the administrator reconfigures the speed dial key format A Before you reconfigur
52. ange 9040 9080 User Manual 2 After the Slave Exchange 9080 is set to Slave mode and the Company Skype ID of Slave Exchange 9080 is set in the Master Exchange 9080 Console Slave Exchange 9080 will automatically check the IP address of Master Exchange 9080 You can check it in Host IP field of the Settings tab of the Slave Exchange 9080 s Console Y Console VoSKY Exchange 9080 Admin Status Settings Service About Skype User web Server User 1 Host IP 3 Port User 2 DTMF Dispatch Through packet User 4 Through voice User 3 User 5 Region Setting Country or region selection er 6 beers China v User 7 3 Voice Prompt Language of voice prompt User 8 Generic Tone v Note If the below warning pops up it is because the Slave Exchange 9080 cannot find the Master Exchange 9080 to communicate with it Please check the following items 1 An Exchange 9080 must be configured to be in Master Mode 2 The primary Skype ID of the Slave Exchange 9080 must be set in the Master Exchange 9080 Stack settings 3 The connection between Master Exchange 9080 and Slave Exchange 9080 is normal and can mutually communicate with each other Warning Leverage the World s Largest Free VoIP Network 95 VoSKY Exchange 9040 9080 User Manual 3 Click the Service tab of the Slave Exchange 9080 Console to browse the connecting statuses of Slave Exchange 9080 and Master Exchange 9080 As the following pic
53. ata before you modify these values Smart Dialing Enable Skype smart dialing SkypeOut Access Would you like to allow users to be able to make SkypeOut calls by law below after setting this option O Yes llow S ect dial Odllow S ial with PIN Oallo ial key only O allo Note Your new settings will only affect new users but will not ee existing users with SkypeOut access privilege Select a Time to Allow SkypeOut Calls Anytime 15 3 1 Modifying Dialing Scheme The administrator has configured the dialing scheme in configuration wizard If you want to modify it enter the new scheme in the textbox The Dialing Scheme will be changed from 2 2 to 4 4 as shown below Dialing Scheme Exchange provides a two segment speed dial key dialing scheme Both segments together cannot exceed more than 16 digits The first segment of your number is a PIN Personal Identification Number Please configure a dialing scheme for use with the Exchange Phonebook E Franti length is 16 total digits Note Modifying the Phonebook s format will delete all the data in your current Phonebook and accounts will be left without PIN Please backup your data before you modify these values Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Note Modifying the Phonebook s format will delete all the data in your current Phonebook and Accounts will be left without a PIN
54. ation that its software products will meet Customer s requirements or work in combination with any hardware or applications software products provided by third parties that the operation of the software products will be uninterrupted or er ror free or that all defects in the software products will be corrected For any third party products listed in the Actiontec Electronics software product documentation or specifications as being compatible Actiontec Electronics will make reasonable efforts to provide compatibility except where the non compatibility is caused by a bug or defect in the third party s product or from use of the software product not in accordance with Actiontec Electron ics published specifications or user guide THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD PARTY SOFTWARE THE USE OF WHICH IS GOVERNED BY A SEPARATE END USER LICENSE AGREEMENT THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRDPARTY SOFTWARE FOR THE APPLICABLE WARRANTY PLEASE REFER TO THE END USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE Obtaining Warranty Service Customer may contact Actiontec Electron ics Technical Support Center within the applicable warranty period to obtain warranty service authorization Dated proof of purchase from Actiontec Electronics or its authorized reseller may be required Products returned to Actiontec Electronics must be pre authorized by Actiontec Electronics w
55. ator can also modify his her profile information by clicking ad min in the user list 56 Z VoSKY Exchange Microsoft Internet Explorer DER File Edit Yiew Favorites Tools Help Q HAG Address a http 127 0 0 1 8080 frame frame jsp usertype 1 amp username admin amp employee 999 VoSKY E vave A N Exchange 9040 9080 aus World s first Skype solution for business Admin Users User List 5 elete Use Add Use Enonehook Show lems per page i Call Log xt No Allow SkypeOut Utility ar 12 13822445413 Yes 999 00862150735853 Yes Options Logout Internet Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual With the exception of the username and PIN the administrator can modify his her password nickname Ext number cell phone number Skype ID and SO on For the Cell Phone Number field enter the number in the SkypeOut for mat 00 country code area code local phone number or 0O country code mobile phone number You must enter your Skype ID and Cell Phone Number because they are used in the auto notification When you are finished click Save VoSKY Exchange Microsoft Internet Explorer File Edit View Favorites Tools Help O O HAG Address http 127 0 0 1 8080 frame frame jsp usertype 18username admin amp employee 999 VoSKY Wee Gxchamge Saris Exchange 9040 9080 uu World s first Skype solution for business
56. atus tab to confirm that all ports are successfully launched The status icon next to each user will be green if the installation is successful Examine the YoSkY Exchange 9040 setup see user manual for details Examine the PBX setup see user manual For details Plug in a R311 cable into each of the Four Phone ports 41 44 on the VoSKY Exchange 9040 Plug the other end of the RJ11 cables into an empty trunk line on the PBX Note After Exchange 9040 9080 software is installed one application window Web server will be launched The Web server will manage the Skype contact list A contact list management guide is included in section 15 Managing Exchange User Account of this manual Do not close the DOS window while using Exchange 9040 9080 When Windows firewall is turned on and Exchange attempts to accept con nections from Internet the firewall blocks the program from doing this and displays a message giving you the option to unblock the program Click Un block to allow Exchange to work better Windows Security Alert To help protect your computer Windows Firewall has blocked some features of this program Do you want to keep blocking this program O Name java Publisher Unknown Keep Blocking Unblock Ask Me Later Windows Firewall has blocked this program from accepting connections from the Internet or a network If you recognize the program or trust the publisher you can unblock it When should unblock
57. button With the exception of the Skype ID Phone other information can be changed When you are done with the changes click Save to save the modification so By lay Moe yu bara Xie gears anne eee aot see s RAS VoSKY fava Wee Gain Sass t aR Cachange DO4D92ED ie World s first Skype solution for business fdmin Public Contact Info MNk gt finite 60 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 15 7 Adding Users Click Users in the left panel then click the Add User button as shown be low to add a user VoSKY Exchange Microsoft Internet Explorer File Edit Yiew Favorites Tools Help Q O HAG Address amp http 127 0 0 1 8080 frame frame jsp usertype 1 amp username admin amp employee 999 VoSKY evy Way Bachan Sante a Exchange 9040 9080 Alias World s first Skype solution for business User List PIN amp Cell Phone Allow SkypeOut 12 13822445413 Yes 999 00862150735853 Yes You must be logged in as an administrator to add a user account to Ex change system The required fields are username password and PIN You can select whether to allow a user SkypeOut dialing privileges If the user is allowed to dial a SkypeOut call the default SkypeOut password is the same as the PIN User can use their User names to log in to manage their own phonebook Each user is assigned a unique PIN to ensure
58. ccess privilege Leverage the World s Largest Free VoIP Network 75 VoSKY Exchange 9040 9080 User Manual You are now ready to use Smart Dialing for SkypeOut calls When you want to dial the designated country dial the following O area code phone number or O cell phone number 0 represents the country code on Exchange For all other international SkypeOut calls dial the following OO country code area code phone number or 00 country code cell phone number Note 1 The Smart Dialing feature on Skype doesn t restrict the same feature on Exchange When the default country on Exchange is different than that of Skype the setting on Exchange will take precedence 2 If the Smart Dialing feature is not enabled on Exchange the same feature on Skype2 5 will not work Example 1 You use Exchange Smart Dialing to call China default coun try set as China the area code is 21 phone number is 2236889 and the hunting group number is 9 then you would dial 9 O 21 22368899 2 Your Exchange Smart Dialing default country is set as USA you want to call China with SkypeOut number China country code is 86 area code is 21 phone number is 22368899 and the hunting group number is 9 then you would dial 9 00 86 21 22368899 If you Enable Smart Dialing and select the country region as China refer to the examples below when choosing your preferred
59. cessing Exchange Server Desktop Remotely Updating Exchange 9040 9080 Software Uninstalling Exchange 9040 9080 Software Appendix A Pre Installation Check List Appendix B Glossary Appendix C Country Region List Appendix D Compatible PBX System Appendix E FAQ Appendix F Troubleshooting 74 74 75 75 79 84 84 85 86 87 87 88 89 91 91 94 97 99 99 104 108 112 115 116 117 118 120 129 Appendix G Request Support Appendix H Specifications Appendix I Notices Appendix J Limited Warranty 131 133 135 137 VoSKY Exchange 9040 9080 User Manual Introduction You can skip section 1 Introduction and move to section 2 Before You Proceed directly However we recommend reading through the introduction to familiarize yourself with the benefits of Exchange 9040 9080 and help improve its operation Thank you for purchasing Actiontec VoSKY Exchange 9040 9080 VoSKY Exchange 9040 9080 is the world s first VoIP gateway that brings Skype Internet calls to an office environment Exchange 9040 9080 seamlessly bridges the existing PBX to the Skype network to provide inexpensive long distance and international calls Exchange 9040 Exchange 9080 By adding four eight telephone lines to your PBX Exchange 9040 9080 provides access to Skype Internet calls for every extension in the office even to those without computer access Users simply pick up their office p
60. d display the following 122 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 7M Console VoSEKY Exchange 9040 Admin Status Settinas Service About Value Added Service List Features Status Stacking inactive Polarity Reversal Generation active 6 Q After installing the VOSKY Exchange 9040 9080 I do not hear the Auto Attendant of the PBX when making incoming calls How do I solve it A a Change the Ring setting Please ask the local telecommuni cation company or the supplier of your PBX for the correct telecommunication parameters for the Ring Tone After you get that information open the VOSKY Exchange 9040 9080 Con sole go to the Settings tab and select Custom for the region setting Click the Change button and set the Frequency Hz and Cadence ms of Ring Tone with the proper parameters An example is shown below TA Console VoSKY Exchange 9040 Stack Service About Admin Status Settings Country or region Dial Tone Frequency Hz 350 Cadence ms Continuous Busy Tone Frequency Hz 0 1000 Cadence ms 0 5000 Ring Frequency Hz 10 100 Cadence ms 400 200 400 2000 o 6000 Leverage the World s Largest Free VoIP Network 123 VoSKY Exchange 9040 9080 User Manual b Open Skype gt Tools gt Options gt Sound Devices Please ensure that the Audio In Audio Out and Ringing settings are
61. d phonebook file is Excel xls after system back up You can just open a file to enter the PIN and speed dial key under the new rule Enter the PIN and speed dial key in Excel file In the User sheet the value of OldEmployeeNo field is the former PIN before modification of dialing scheme 1 Enter the new PIN into the OldEmployeeNo field in the User sheet 2 Enter the new PIN into the OldEmployeeNo field in the Phone Book sheet 3 Enter the new PIN into the SpeedDial field in the Phone Book sheet After modifying the Dialing Scheme the PIN for all of your user accounts will be erased Users cannot login and manage their account until their PINS are reset On the user list a will be displayed for the accounts whose PIN has been erased and currently unavailable as shown in the figure below Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual VoSKY Exchange Microsoft Internet Explorer File Edit View Favorites Tools Help Ee E Q sax Q x aA A JO search sie Favorites B 25 33 Addres 5 http 127 0 0 1 8080 frame frame jsp usertype 18username admin amp employse 999_ E Fd Go Links gt VoSKY Exchange Admin Users Phonebook Call Log Utility Options Logout TAV EAMES Certified Show 20 items per page Us World s first Skype solution for business er List User List Pages 2 1 1 Username Ext No
62. e HD space 400MB free HD spacee CD ROM drive CD ROM drive 1 free USB 1 1 2 0 port 2 free USB 1 1 2 0 ports OS Windows XP Professional SP2 Application Skype v2 0 or 2 5 recommended Internet Connection Dedicated Broadband Exchange 9040 Downlink 1Mbps Uplink 128 Kbps Exchange 9080 Downlink 2Mbps Uplink 256 Kbps Touch tone analog phones optional for testing purpose only PBX 1 8 free analog trunk ports with Auto attendant capability for up to 8 Skype lines 6 Leverage the World s Largest Free VoIP Network Before You Proceed VoSKY Exchange 9040 9080 User Manual Note the following precautions before you install the software 1 Note Get a valid Reseller ID from your Reseller to activate Exchange 9040 9080 software not mandatory Make sure Exchange Server PC designated for Exchange 9040 9080 has a clean system with only anti virus and Skype applications in stalled refer to section 3 Installing Skype Software Make sure the Internet connection is normal and shut down the fire wall temporarily before activating Exchange 9040 9080 software Make sure Exchange Server has a dedicated broadband access to assure voice quality Make sure Exchange Server is not part of any Windows Active Direc tory domain Make sure to login on Exchange Server with an account that has administrator privileges Configure your PBX refer to section 13 Setting up the PBX A deta
63. e all your data includ ing phonebook call log and recorded voice prompt recordings Before you uninstall Exchange 9040 9080 make sure you have backed up the neces sary data 1 Go to the Window s Start menu and open the Control Panel File Edit View Favorites Tools Help gt E pe Search E Folders 5 gt Address Control Panel Pick a category amp Appearance and Themes GB Switch to Classic view See Also Windows Update Help and Support Other Control Panel Options nn ae Network and Internet Connections Date Time Language and Regional ions 4 6 Add or Remove Programs E Opt 4 y y Sounds Speech and Audio Devices Accessibility Options 4 r v Performance and Maintenance V Security Center 2 Go to the Add or Remove Programs which will open a new Window with a list of software programs installed on the computer Scroll down to VoSKY Exchange 9040 and click the Change Remove button 112 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Add or Remove Programs kSj Currently installed programs C Show updates Sort by Name v Change or Rome B Skype 2 5 Size 20 45MB Programs TP oSKY Exchange 9040 Size 97 92MB Click here For support information Used occasionally Last Used On 8 28 2006 sue hange this tf er click Change Remov Programs To change this program or remove it from your computer click Change Remove Change Remove
64. e launching Exchange Ports make sure you have activated Exchange 9040 9080 software Since the activation of Exchange 9080 is similar to Exchange 9040 the next paragraphs show only examples of activating Exchange 9040 The following procedure should be followed to launch each port of Exchange 1 Click the Launch button 7 Console oSKY Exchange 9040 Settings Service Admin Modify Password Port2 Port4 Notification Notify me when SkypeOut balance is less than 5 Auto start Exchange Server when Window starts Note If your system could not launch Skype application after clicking the Launch button please check the following items Right click My Computer and select Manage Select Services in the Manage and Applications and confirm that the Secondary Logon service has been Started Leverage the World s Largest Free VoIP Network 25 VoSKY Exchange 9040 9080 User Manual 2 Skype will launch Log in by using an existing Skype account or creating a new one On the Create a New Skype Account screen check the boxes next to Sign me in when Skype starts and Start Skype when the computer starts S Skype Create Account 9 Create a new Skype Account Choose Skype Name Exchange Must contain between 6 and 32 characters Already got a Skype Name Click here to sign in Password Repeat Password E mail Sign me in when Skype starts Start Skype when the computer starts Note We recommend
65. e speed dial key in the column Speed Dial Number on the right side At the bot tom please enter your PIN password and Host IP Finally click the Ap ply button and the Phonebook Utility will export your speed dial keys into Exchange database Leverage the World s Largest Free VoIP Network E 67 VoSKY Exchange 9040 9080 User Manual E VoSKY Phonebook Utility Skype Contacts Speed Dial Number fxo401 11 fxo402 12 fxo403 13 test008810 14 test008811 15 test008812 16 test00889 17 test90001 18 test90002 19 test90003 20 test90004 21 test90005 22 test90006 23 test90007 24 test90009 25 test90010 26 test90801 27 test90808 28 test90809 29 voskydemol1 30 rd Apply voskydemol2 31 voskydemol3 32 z Cancel gt PIN i Password Host IP 192 168 1 185 When finished a message box will appear as shown below Click the OK button to close the message VoSKY Phonebook Utility Skype ID voskydemo13 voskydemo12 voskydemo1 1 test90809 test90808 test90801 test90010 test90009 test90007 test90006 tes 90005 test90004 test90003 test90002 test90001 test00889 test008812 test00881 1 test008810 Fx0403 Fxo0402 Fx0401 committed 68 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 15 11 Viewing User s Private Contacts To view a particular user s information click View Phonebook to view the user s private contacts VoSKY Exc hange Microsoft Inter
66. e the speed dial key format backup all your data because this operation will delete all employees and speed dial keys 11 Q The administrator has entered a telephone number for the Cell Phone No field under the Admin User Info page of the Web Management console Why is a phone call not being sent to this number when Exchange experiences a problem A Please confirm the phone number entered uses the proper SkypeOut format 00 country code area code local phone number 12 Q If I want to add Exchange 9080 Stack function do I have to activate the feature for both Exchanges A Yes One of Exchanges must be set in Master mode and the other in Slave mode in order for the Stacking feature to work properly so that all calls are routed to the proper lines For the Master Exchange a Stack tab will be added to the activated master Exchange 9080 and you must enter the Slave Exchange 9080 s Company Skype ID in the field provided For the Slave Exchange 9080 the Web Server Host IP field under the Set tings tab will be available Enter the Master Exchange 9080 s PC Server IP address in this field Leverage the World s Largest Free VoIP Network 127 VoSKY Exchange 9040 9080 User Manual 13 Q Why are incoming remote Skype callers not being forwarded properly when all 4 Exchange lines are busy even though I ve enabled Call Overflow Forwarding A Call Overflow Forwarding utilizes Skype s own Call Forward ing feature
67. elow after setting this option Yes Allow SkypeOut direct dial Allow SkypeOut direct dial with PIN O All kypeOut calls using speed dial key only on ky peOut calls using speed dial key and ONo O Restrict SkypeOut direct dial with PIN O Restrict SkypeOut calls to designated users using speed dial key Restrict SkypeOut calls using speed dial key and assword Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege i You are assigned PIN 12 ii Your SkypeOut password is 12 iii The speed dial number of 008621222222 in your Private Contacts list is 45 iv The hunting group number is 9 v Pick up your handset and dial 9 12 45 12 e Restrict SkypeOut direct dial with PIN Leverage the World s Largest Free VoIP Network m 81 VoSKY Exchange 9040 9080 User Manual SkypeOut Access Would you like to allow users to be able to make SkypeOut calls by law below after setting this option O Yes Allow SkypeOut direct dial O Allow SkypeOut direct dial with PIN Allow SkypeOut calls using speed dial key only O i we ny peOut calls using speed dial key and No gesseccsese peOut calls to designated users using spe dial key O Restrict SkypeOut calls using speed dial key and passwo rd Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege i You are assigned P
68. er Manual Using TightVNC 18 1 TightVNC Installation If you want to remotely control the computer where Exchange 9040 9080 server is installed install TightVNC by performing the following procedure 1 Click the Install TightVNC link from the CD splash screen to run the tightvnc setup exe installation program Click Next to continue 2 Setup Tight HC Welcome to the Tight VNC Setup A Wizard This will install Tight NC 1 2 9 on your computer It is recommended that you close all other applications before continuing Click Next to continue or Cancel to exit Setup Cancel Leverage the World s Largest Free VoIP Network 99 VoSKY Exchange 9040 9080 User Manual 2 Read through the license agreement Then click Next to continue 2 Setup Tight HC Information Please read the following important information before continuing When you are ready to continue with Setup click Next Usage Terms Tight NC is free software you can redistribute it and or modify it under the terms of the GNU General Public License While you can _ use the software freely please consider making a small donation to support our project See more details here http Awww tightync com donate html TightVNC on the Web To get more information about TightVNC visit our homepage on tha iiiab Thaw nar b nuall Fined hinav anad narra maanleanan fav 3 Select a Destination directory and click Next to cont
69. eriod your adminis period trator has assigned Extension Cannot hear the voice Reconnect Exchange phones can prompt after dialing the 9040 9080 to the PBX not call Sky huting group number to ac pe contacts cess the Skype line You have not set speed dial 2 Login to the Web Manage keys for your Skype con ment console with your tacts username and password then set the speed dial keys for your Skype contacts The dialing format is incor 3 Follow the format PIN rect speed dial key Slave The master Exchange 9080 1 Activate Exchange s master Exchange has not activated its master feature in Service tab in 9080 can feature Exchange 9080 Console not commu The slave Exchange 9080 s 2 Set the slave Exchange Company Skype ID in mas 9080 s Company Skype ID ter Exchange 9080 Console in master Exchange 9080 s has not been set Console The slave Exchange 9080 3 Activate Exchange s slave has not activated its slave feature under the Service feature tab in Exchange 9080 Con sole 130 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Appendix G Request Support If you encounter any problems about our products or would like to give us advice please contact us in ONE of the following ways 1 Fill out the Exchange Support Template SupportTemplate xls which is provided in the Installation CD Then send the form to your reseller who will contact us
70. etwork VoSKY Exchange 9040 9080 User Manual After you set up the firewall you can use any browser to input Exchange Server IP address example http 192 168 1 147 1080 and the VNC au thentication page will appear Input your default password and click OK to continue D TNE deicop aaa VAS HS Aeree Inierral bgpiarer Ss kU yee brin Di HA Qu O RAG fo kom O2SES A EASES in aa Om O EEG Poo Yom O DES A pet ul Op mabe KY te wy T ey be tin Javea avra iow a ely Leverage the World s Largest Free VoIP Network 107 VoSKY Exchange 9040 9080 User Manual Updating Exchange 9040 9080 Software Exchange 9040 9080 automatically checks for software and firmware up dates every 24 hours Before updating software set up the firewall to allow communications with Exchange 9040 9080 update Here taking an example for Window Firewall it shows you how to unblock Update Exchange 9040 9080 when firewall is on 1 Open the Window Control Panel and click Windows Firewall Windows Firewall General Exceptions Advanced Windows Firewall is helping to protect your PC Windows Firewall helps protect your computer by preventing unauthorized users from gaining access to your computer through the Internet or a network Go This setting blocks all outside sources from connecting to this computer with the exception of those selected on the Exceptions tab C Don t allow excepti
71. ew password the maximum length allowed is eight alphanumeric characters Click OK to finish modifying User0O1 s password Leverage the World s Largest Free VoIP Network 23 VoSKY Exchange 9040 9080 User Manual Modify User Password Enter a new password max length is 6 characters confirm the new password Go to Start gt Control Panel gt User Accounts to view all accounts You don t need to switch User Accounts to manage Exchange and Skype ac counts The single desktop feature provides the convenience of manag ing all Exchange lines in one single Windows desktop The following is an example of the creation of four User accounts for Exchange 9040 5 User Aecourks Pick a task gt Dope naci 3 ledhe em t ml Fagina easkje ok or pick an account to change x well k oe e E a toll beeen p yite wei0d A Jai CE E E oli beyo pusti Cus A PA w tavr n ccf We recommend designating a special computer for Exchange 9040 9080 and set a password for your computer s windows administrator for security Windows user accounts created by Exchange 9040 9080 cannot be deleted If a user account is deleted Exchange 9040 9080 will not work properly 24 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Launching Exchange 9040 9080 Software When Exchange 9040 9080 software has been installed Exchange 9040 9080 Console will launch automatically Befor
72. ge the World s Largest Free VoIP Network 135 VoSKY Exchange 9040 9080 User Manual This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including inter ference that may cause unwanted operation Note To comply with FCC RF exposure compliance requirements the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter For questions regarding your product or the FCC declaration contact Actiontec Electronics Inc 760 North Mary Ave Sunnyvale CA 94085 United States Tel 408 752 7700 Fax 408 541 9005 Miscellaneous Legal Notices 2007 Actiontec Electronics Inc Actiontec the Actiontec logo Solutions for the Digital Life VoSKY VoSKY logo and Leverage the World s Largest Free VoIP Network are trademarks or registered trademarks of Actiontec Electronics Inc All other names are the property of their respective own ers Product photo may differ from actual product functionality however remains as stated in this manual 136 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Appendix J Limited Warranty THIS EXCHANGE PRODUCT IS CONFIGURED TO WORK WITH
73. hange Exchange Skype q q Settings 9040 9080 9040 9080 Software Hardware Verify Exchange Verify the 9040 9080 PBX System L Connect the PBX to Exchange 9040 9080 10 Leverage the World s Largest Free VolP Network VoSKY Exchange 9040 9080 User Manual Installing Exchange 9040 9080 Software This section shows how to install Exchange 9040 9080 software on the PC Since the installation of Exchange 9080 is similar to Exchange 9040 the next paragraphs show only examples of installing Exchange 9040 Note If you are implementing Exchange 9080 stack function Exchange 9080 software should be installed on both the master and slave PC 1 Insert the Installation CD into your computer s CD ROM drive A Welcome to VoSKY Exchange screen will come up Click Install Exchange 9040 to start the installation VoSKY eS Install Skype Install Exchange 9040 Welcome to VoSKY Exchange 9040 9080 E Install TightVNC Install Exchange 9080 Run VoSKY Phonebook Utility View User Manual Install Adobe Reader Exchange Support Template amp Exit Exchange Setup Leverage the World s Largest Free VoIP Network 11 VoSKY Exchange 9040 9080 User Manual 2 Setup exe program will run and open the VoSKY Exchange 9040 InstallShield Wizard to guide you through the installation process Click Next to continue VoSKY Exchange 9040 InstallShield Wizard Welcome to the InstallShie
74. have completed the activation process you can begin to use Exchange and all of its features VoOSKY Exchange Product Email Activation is Successful f skype Certified You may now close this window and return to the Exchange software to complete the activation process 5 Click Next in the Activation window to continue Activation 6 The Post Installation Guideline screen will guide you through the proper installation procedure of VoSKY Exchange 9040 Click OK to close the window after you have completed all the steps 18 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual VoSKY Exchange 9040 Post Installation Guideline Please follow the steps below for Exchange 9040 installation procedure You can also find these steps in the Exchange User Manual Plug in a USB cable into the USB port USB 4 on the front of the YoSk Y Exchange 9040 Plug the other end of the USB cable into an empty USB port on the PC Server Start the VoSKY Exchange 9040 program if it isn t already started double clicking the YoSKY Exchange 9040 icon on the desktop Click the Launch button For port1 An instance of the Skype application will launch Register a Skype ID For port1 of the Exchange Adjust the Skype settings see user manual For details Repeat steps 3 5 for all ports you would like to activate Double click the YoSKY Exchange 9040 program select the St
75. he service will become inactive 16 7 Stack Settings Stack feature makes Exchange 9080 more flexible You can put two Ex change 9080 units together into one to double the number of available Skype lines The two Exchange 9080 units that you want to stack must be configured per the instructions outlined in this manual After they are both configured choose one Exchange 9080 as the Master and the other as the Slave The stacked Exchange 9080s share a single database namely the database of Master Exchange 9080 The database of the Slave Exchange 9080 will not be used 16 7 1 Master Exchange 9080 1 Activate the Stacking service in the Service tab of the Master Ex change 9080 Console refer to 16 6 section Service Setting and select the Master Exchange Mode as the stacking mode for the Master Exchange 9080 VoSKY Exchange Stacking Mode Please select either Master or Slave mode for the Exchange you are currently connected to O Slave Exchange Mode Leverage the World s Largest Free VoIP Network 91 VoSKY Exchange 9040 9080 User Manual 2 A new tab Stack will be added in the Exchange 9080 Console A pop up warning message will appear to tell you to enter the com pany Skype ID of the Slave Exchange 9080 and then click OK to close it VoSKY Exchange 9080 Note If you enable Windows Firewall it will block this operation when Exchange tries to connect to Internet and then pops up a warn ing asking whether you wan
76. hones dial a few numbers and they are able to place and receive Skype Internet calls Our Exchange 9040 9080 differentiates itself from ordinary VoIP products by including features that make your office Skype calls simple and conve nient to use Exchange 9040 9080 includes a new PhoneBook feature that makes it possible for every Exchange 9040 9080 user to create and man age his her own contacts Leverage the World s Largest Free VoIP Network i VoSKY Exchange 9040 9080 User Manual The Single Desktop feature makes it more convenient for the administra tor to manage Exchange 9040 9080 by reducing the burden of switching among Windows users You can manage 4 to 8 Skype accounts on a single Windows desktop The updated Exchange 9040 9080 supports DTMF Relay to guarantee reli able DTMF signal transportation and recognition Users can expect worry free calling because of solid DTMF signal recognition Smart Stacking only for Exchange 9080 technology allows you to easily add an additional 8 ports to your existing Exchange to expand it to 16 ports with very little configuration The 2 VoSKY Exchange 9080s connect to 2 PCs and will share a single database which makes for easy management and maintenance This technology allows you to inexpensively add additional phone lines for use in the office to facilitate your growing business In the future we will offer you multi Exchange Smart Stacking technology so you may add Exchange Skype
77. i F Bellinghan i x OF bs ee Spokane Foo Takoma ERU oeur d Alene frea Falls met ee j sf apodiand eei Missoula Atona E if fous pen P Pir al i Duik mE Butte Billings EE Bismark i ae de 4 ult Ste Eugene t ye A E all 104 JAE Meter Pia E i km Om QS aie ki A ii lt N cii 7 m Fran ey a a Ft fano Wendover Maree Sea eu City Madison North i Omaha oe actamento ae i E 2 50 eo E i Ta an nd ak Jakland pedar j a ama ari i Lincoln ELY y i ah HE on yee gp oei 3 P iladelphia vole an Jose 4 e Atlantic City nore aes WASHINGTON pc P Ean Gi ym mr Euan a Wichita 1 o gt Ta e LAS a W E wee hen 28 Tulsa Nasiualle ie Ghatta E i F i 5 ri q l ai kai pnis F P Amarillo Little Rock l uquerque wee wih ene AIDES Las eet orth Dallas i id 9 Abilene es atl pr Austin il JE ae Christi see Browns ville TELEPHONE MAN OF AMERICA Earning Your Business Every Step of the Way Specializing in Telecom Equipment of all Brands Carrier Services Technician Services Maintenance Agreements amp Purchasing Excess Telecom Equipment I will always do my best to match or beat any competitors bid Local 863 614 1900 Toll Free 866 770 4930 Fax 888 782 3072 Email telephoneman telephonemanofamerica com URL www TelephonemanOfAmerica com URL www AvayaPartnerAcs com URL www SkypeMyPBX
78. ial 9 23 74 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Note a means pause briefly 16 2 Making SkypeOut Calls Before making a SkypeOut call make sure your Exchange 9040 9080 ad ministrator has purchased SkypeOut credit for all of your company s Skype accounts 16 2 1 Smart Dialing The Exchange 9040 9080 is equipped with a Smart Dialing feature for SkypeOut calls Prior to using this feature make sure Smart Dialing is enabled and you have selected a default country region Moreover make sure to check the options Allow SkypeOut direct dial Allow SkypeOut direct dial with PIN under Yes and the option Allow SkypeOut direct dial with PIN under No allow users to dial SkypeOut by dialing a SkypeOut number Smart Dialing Enable Skype smart dialing China 66 be SkypeOut Access Would you like to allow users to be able to make SkypeOut calls by law below after setting this option Yes Allow SkypeOut direct dial Allow SkypeOut direct dial with PIN O Allow SkypeOut calls using speed dial key only O Allow SkypeOut calls using speed dial key and password ONo Restrict SkypeOut direct dial with PIN O Restrict SkypeOut calls to designated users using speed dial key O Restrict SkypeOut calls using speed dial key and password Note Your new settings will only affect new users but will not change existing users with SkypeOut a
79. ice About Value Added Service List Fealures Slalus stacking active disc Polarity Reversal Generation inactive ok cancer App Leverage the World s Largest Free VoIP Network 93 VoSKY Exchange 9040 9080 User Manual 5 You may click the About tab of the Master Exchange 9080 Con sole to check the current software version and stacking mode Y Console VoSEKY Exchange 9080 Status Settings Service About Copyright C 2005 Actiontec Electronics Inc VoSkKyY Exchange 9080 Software a gt Firmware version BIOS version 1 0 http vAWwwwovosky com The Exchange is sold by Actiontec with one year warranty Reseller ID 10256683 Tech Support 85 0215741 2587 Email service actiontec com Support Request 16 7 2 Slave Exchange 9080 Before configuring the Slave Exchange 9080 we suggest you complete all settings of the Master Exchange 9080 refer to 16 7 1 section Master Exchange 9080 After completing the Master Exchange 9080 configu ration please do the following steps 1 Activate Stacking service under the Service tab of the Slave Ex change 9080 s Console refer to 16 6 Service Setting and select the Slave Exchange Mode for Slave Exchange 9080 WoSEY Exchange Stacking Kode Please select either Master or Slave mode for the Exchange you are currently connected ta Master Exchange Mode Cancel 94 Leverage the World s Largest Free VoIP Network VoSKY Exch
80. iled Pre Installation Check List is provided in Appendix A Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Installing Skype Software 1 Before installing Exchange 9040 9080 software or hardware you Should first install Skype software on your computer If you already have Skype software installed you can move to section 5 in this manual Installing Exchange 9040 9080 Software 2 Insert the Installation CD into your computer s CD ROM drive A Welcome to VoSKY Exchange screen will come up Click Install Skype to start to install Skype 2 5 3 In Skype Install window select your language read the Skype End User License Agreement EULA and Skype Privacy State ment To continue the installation select the option Yes I accept the EULA and I have read the Privacy Statement then click Options SF Skype Install we Hello Thank you for downloading Skype Select your language English v Please read the Skype End User License Agreement EULA below and the Skype Privacy Statement Skype End User License Agreement IMPORTANT PLEASE READ CAREFULLY Before reading the articles below please note the Following preliminary terms which use some of the definitions specified in Article 1 below No Emergency Calls by entering into this Agreement You acknowledge and agree that the Skype Software does not and does not intend to support or carry emergency calls P
81. ill take effect Do you want to restart your computer now 4 You can click the Status tab in Exchange 9040 Console to check the user account status Green light The connection is working properly and the phone sta tus is on hook Red light The connection is not available or is not working properly Blue light The connection is working properly and the phone status is off hook or busy Leverage the World s Largest Free VoIP Network 27 VoSKY Exchange 9040 9080 User Manual 7M Console VoSKY Exchange 9040 Settings Service About Admin Status Status Control Useri Status Window i Q Skype ID pci402 i Exchange Status Skype ready Skype Status Online gt Current Skype user pci402 gt Current Skype user pci402 Q gt Skype API attach available gt Skype API attach available QD gt Skype API attach available gt Skype API attach available gt Skype API attach available gt Skype API attach available gt Skype API attach available gt Skype API attach available gt Skype API attach available 5 After these steps are complete repeat steps 1 3 to launch the remaining ports and activate the rest of your company s Skype accounts When the remaining Skype accounts are activated the status indicators should all turn green as shown in the following screen shot m Console oSEKY Exchange 9040 Settings Service About Admin Status Status Control Useri Status Window Skype ID pei402 Excha
82. inesweeper YI MSN En Outlook Express Q Pinball B Skype l Solitaire amp Spider Solitaire 33 windows Messenger A Windows Movie Maker v Path D Program FilessVoSKY Exchange S040 ExLi Leverage the World s Largest Free VoIP Network 109 VoSKY Exchange 9040 9080 User Manual The Exchange 9040 9080 automatically checks for software and firm ware updates every 24 hours You don t need to exit the VoSKY Exchange 9040 9080 Console while you update Exchange 9040 9080 software The following is an example of Exchange 9040 software update 1 Launch the VoSKY Exchange 9040 update program by going to the Windows Start menu gt All Programs gt VoSKY Exchange 9040 gt Update VoSKY Exchange 9040 Select the Check for Updates Automatically checkbox so that Exchange 9040 notifies you when there is an available update Current Version Latest Available Version The software and firmware The latest software and version you are using now firmware version available software 2 0 0 29 software 2 0 0 30 firmware 060529 firmware 051117 Download Progress Update Installation Progress Check for Updates Automatically fF Cancel Note If the Exchange 9040 application was ubable to communicate with 110 the VoSKY update center make sure the Internet connection is nor mal and unblock Update VoSKY Exchange 9040 in the firewall YoSEY Exchange 9040 LiveUpdate YoSkKY Exchange 9040
83. inue 2 Setup Tight VAC Select Destination Directory Where should Tight NC be installed Select the folder where you would like Tight NC to be installed then click Next WC Program Files Tight NC B ES a Mie Progen O AliveMedia O Analog Devices Common Files O ComPlus Applications O DivX_311alpha O Gabest 3 gt C The program requires at least 0 1 MB of disk space 100 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 4 Select the following Components a TightVNC Server b TightVNC Viewer c Web pages and documentation Click Next to continue 2 Setup Tight RC Select Components Which components should be installed Select the components you want to install clear the components you do not want to install Click Next when you are ready to continue Full installation v Vv Tight NC Server v Tight NC Viewer v Web pages and documentation 523 KB 268 KB 987 KB Current selection requires at least 1 9 MB of disk space 5 Select the Start Menu Folder in which you would like Setup to cre ate the program s shortcuts Click Next to continue 2 Setup Tight HC Select Start Menu Folder Where should Setup place the program s shortcuts Select the Start Menu folder in which you would like Setup to create the program s shortcuts then click Next TightVNC Alive MP3 WAWY Converter Standard Co
84. is user manual 2 A Skype user calls the Company Skype ID If the Skype ID called is busy Exchange 9040 9080 looks for an available line and calls the caller back from the available Skype ID The caller must accept this call If all lines are busy the caller gets a busy message and Ex change 9040 9080 hangs up the call 84 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual test90001 Online Skype Oo 00 ji v Add Topic Leave Call Send File Hide Users EF test90001 test90001 says 15 12 29 e All lines are currently busy Please try your call again g V PT later Adi a rae Rachel Ey v Emoticons T v Font Edit my profile History on A 3 If the line is not busy Exchange 9040 9080 will make a connec tion with the caller After the voice prompt the caller needs to input callee s extension number using the Skype Dial Pad 16 5 Exchange 9040 9080 Settings Advanced options are configured in the Settings tab of Exchange 9040 9080 Console Open Exchange 9040 9080 Console by double click ing Exchange 9040 9080 Console s desktop or system tray icon Leverage the World s Largest Free VoIP Network 85 VoSKY Exchange 9040 9080 User Manual 16 5 1 Changing Region Settings The default Region Setting is based on your server operating system s geographic location To change the Region Setting just select a region from the drop dwon list
85. it View Favorites Tools Help O O HAG Address amp http 127 0 0 1 8080 frame frame jsp usertype 1 amp username admin amp employee 999 VoSKY VoSKW Exchange Scrics A Exchange 9040 9080 Was World s first Skype solution for business User Info PIN 2 digits Allow to Dial SkypeOut YES NO SkypeOut Password same as PIN Ext No Cell Phone No Skype ID Leverage the World s Largest Free VoIP Network 63 VoSKY Exchange 9040 9080 User Manual 15 9 Logging In As Standard Users When the administrator adds a user the user can ask the administrator for his her own username and password to log in to manage his her own phonebook Click Phonebook to view the public contacts list You can only view the information but cannot modify or delete entries Th vosKY Lax hange fvicrecon Interne Leplorer VoSKY Berg ey Bains Sats oie World s first Skype solution for business Coctanpe A411 8D lary arondat Public Contacts Zal Lop If you want to view your private contacts list please tacts link TH YoIH Y Lax hange fiicrocon interne Leplorcr 3 oper Epo 22 Skype Veote Bain saSatss X CUSE World s first Skype solution for business Private Contacts Miku da Private Comtarh lt tea PUY darsni Vl ksze shyeeit irae sll runs uuh Es piele tgeliae a m ilas gia 3 Fi l1 tiny etl 13 BUSTIA et 64 Leverage the World s Largest Free VoIP Network VoSKY Exchange 904
86. itch FXO Foreign Exchange Office FXO interface the plug on the phone receives POTS service typically from a Central Office of the Public Switched Telephone Network PSTN FXS Foreign Exchange Station FXS is the interface on a VoIP device for connecting directly to phones faxes and CO ports on a PBX or key tele phone system Off hook The handset is removed from the cradle or you are in conversa tion On hook The handset is in the cradle PBX Private Branch Exchange A private telephone network used within an enterprise Users of the PBX share a certain number of outside lines for making telephone calls external to the PBX VoIP Voice over Internet Protocol A category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmission of the PSTN 116 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Appendix C Country Region List Our Exchange 9040 9080 supports the following countries regions telecom munication parameters Asia Bangladesh Bahrain Brunei Darussalam China Hong Kong S A R of China India Indonesia Iran Japan Jordan Korea Kuwait Lebanon Macao Malaysia Nepal Oman Pakistan Philippines Qatar Singapore Sri Lanka Syria Taiwan Thailand United Arab Emirates Yemen Europe Andorra Ascension
87. ith a Return Merchandise Authorization RMA number marked on the outside of the package and sent prepaid and packaged appropriately for safe ship ment and it is recommended that they be insured or sent by a method that provides for tracking of the package The repaired or replaced item will be shipped to Customer at Actiontec Electronics expense not later than thirty 30 days after Actiontec Electronics receives the defective product 138 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Return the product to In the United States Actiontec Electronics Inc 760 North Mary Avenue 760 North Mary Avenue Sunnyvale CA 94085 Actiontec Electronics shall not be responsible for any software firmware information memory data or Customer data contained in stored on or integrated with any products returned to Actiontec Electronics for repair whether under warranty or not WARRANTIES EXCLUSIVE IF AN ACTIONTEC ELECTRONICS PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT ACTIONTEC ELECTRONICS OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WAR RANTIES AND CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WAR RANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY
88. k and User ac counts before you modify the dialing scheme in order to restore your entries later Note User accounts and Phonebook are saved in Excel format xls while the Call Log is saved in Access format mdb 4 VoSKY Exchange Microsoft Internet Explorer DEAR i iew Favorites Tools Help a Eile Edit Vi a Tools He Q ex A x gt e Address 2 http 127 0 0 1 8080 frame frame jsp usertype 1 amp username admin amp employee 999 kup date 08 z 2006 15 12 2 Restoring The Restore option will restore your data to the existing database Select the type of data you want to restore and click Browse to choose the loca tion of the backup file to load then click RESTORE The data is restored to the database 70 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Note If the Dialing Scheme has been modified please make sure the format of the speed dial keys in the phonebooks and the PIN values for each account match that of your new Dialing Scheme or the restoration will fail 0 ange oso erne File Edit View Favorites Tools Help ay Q sak E e ddress http 127 0 0 1 8080 frame Fframe jsp usertype 18username admin amp employee 999 v gt Go Lin AA VoSKY esha Gxienge Garis wailed World s first Skype solution for business Exchange 9040 9080 Users Utility Phonebook Backup ccoun
89. ke SkypeOut calls by law below after setting this option Yes Allow SkypeOut direct dial pocecseees y SkypeOut direct dial with F O Allow SkypeOut calls using speed dial key only O Allow SkypeOut calls using speed dial key and password ONo O Restrict SkypeOut direct dial with PIN O Restrict SkypeOut calls to designated users using speed dial key O Restrict SkypeOut calls using speed dial key and password Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege Leverage the World s Largest Free VoIP Network 55 VoSKY Exchange 9040 9080 User Manual 3 Restrict SkypeOut direct dial with PIN under No SkypeOut Access Would you like to allow users to be able to make SkypeOut calls by law below after setting this option O Yes Allow SkypeOut direct dial Allow SkypeOut direct dial with PIN Allow SkypeOut calls using speed dial key only O Allow SkypeOut calls using speed dial key and password O Restrict SkypeOut calls to designated users using speed dial key O Restrict SkypeOut calls using speed dial key and password Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege Note Smart Dialing is not only restricted to Skype 2 5 it also works with Skype 2 0 15 4 Modifying Administrator s Information The administr
90. ld Wizard for YoSKY Exchange 9040 The InstallShield Wizard will install YoS KY Exchange 9040 on your computer To continue click Next 3 Read through the software License Agreement select I accept the terms of the license agreement and then click Next to con tinue VoSKY Exchange 9040 InstallShield Wizard License Agreement Please read the following license agreement carefully VOSKY EXCHANGE 9040 SOFTWARE LICENSE AGREEMENT Actiontec VOSKY EXCHANGE 9040 Software Software will be provided to you Customer only on the condition that you accept all of the terms and conditions set forth in this license and service agreement the Agreement Please read this Agreement carefully before installing the Software Installing the Software will indicate your acceptance of this Agreement in its entirety If you do not agree with the terms of this Agreement you should promptly return this product for a refund by returning it to your place of purchase If you are unable to obtain a refund from your place of purchase you may contact Actiontec customer service at the e mail or mailing address set forth below in paragraph 4 12 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 4 The VoSKY Exchange Pre Installation Requirements screen will appear to remind you that you should have installed Skype on your PC prior to installing Exchange 9040 software If you haven t
91. lease also see article 7 below v B Yes accept the EULA and have read the Privacy Statement 4 The Options window will offer you the option where you would like Skype to be stored on your computer You can either select the de fault folder as your destination location or click Browse to navigate to a different folder Do not select Launch Skype after installa tion Click Install Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual SF Skype Install ay Options Select where Skype should be installed D Program Files Skype Phone Atleast 22 2 MB of free disk space is required O o eE EEO lt ol Launch Skype after installation 5 When the installation is completed you will see the final screen Skype Setup Complete Click Finish SF Skype Install ad Skype Setup Complete Click Finish to exit Skype Setup Skype software installation is complete You are now ready to install Ex change Software Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Installation Procedure Below is Exchange 9040 9080 installation flow diagram that gives you an overview of all the steps required to install Exchange 9040 9080 Exchange 9040 9080 Installation Flow Install Activate Exchange Exchange 9040 9080 9040 9080 Software Software Corfigure the i PBX Launch Connect Adjust Exc
92. lex calls with Digital Echo Cancellation Supports complete Voice menu function during dialing Supports Skype SkypeOut speed dial Smart Dialing Plan provides up to two segment 16 digital speed dialing codes for Skype or SkypeOut calls Personal Phonebook allows each user to create and manage their own phonebooks Single Desktop allows you to manage all Skype lines on a single desktop Firmware Software Online Update automatically checks for soft ware and firmware updates every 24 hours Call Overflow Forwarding can be enabled when all lines of VOSKY Exchange 9040 9080 are busy Troubleshooting awareness Skype Status Detection Skype Crashed Detection USB Unplug Detection Line Lock Detection Plug amp Play Notifications for troubleshooting errors and for SkypeOut credit low balance warning Call Log for inbound and outbound calls Cadence Supports 100 countries tone cadence and a custom set ting facility Polarity Reversal Generation Smart Skype Dialing for any Skype client Smart stacking technology only for Exchange 9080 VNC web administrations for remote control Expandable Value added Service Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 1 3 Minimum System Requirements PC Server Exchange 9040 Exchange 9080 Intel Pentium IV 3 0 GHz or AMD Intel Core 2 Duo Processor E6600 Athlon 64 3200 or faster or Intel XEON 3060 or faster 512 MB RAM 1GB RAM 400MB fre
93. lines to your business as the need arises Call Log captures all call details including date caller callee call destina tion call type call duration rate per minute and total call cost The Call Log supports Caller ID Display You can find both the caller and callee s Exchange 9040 9080 telephone numbers and Skype IDs in the Call Log Also when using Skype 2 5 or above Exchange can detect SkypeOut calling rates and log the total cost of SkypeOut calls Skype Company Skype ID Mechanism VoSKY Exchange 9040 9080 provides 4 8 Skype accounts You can choose any Skype account to be your Company Skype ID The first Skype account is recommended to be your Company Skype ID This perfect mechanism will enable you to make Skype calls as easily and conveniently as regular calls When Exchange 9040 9080 is connected to a PC and the software is in stalled a Java server and database server will be automatically installed This powerful database includes a sophisticated dialing plan and a smart phone book feature Exchange 9040 9080 is truly at the forefront of innova tion in the VoIP area and is designed to seamlessly integrate into the office environment Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 1 1 Package Contents VoSKY Exchange 9040 9080 with two rack mount ears 1 USB cable 9040 2 USB cables 9080 4 Telephone cables 9040 8 Telephone cables 9080 RJ 11 Installation C
94. my details with ff Allow chats from anyone Da aS om my Contacts only people I have shared my details with v Clear Chat History a _ Allow my status to be shown on the web Learn more Keep chat history For forever r 4 Manage other programs access to Skype Manage blocked users Save Cancel 11 3 Disable Notifications Display To improve Exchange 9040 9080 s performance disable notifications dis play as shown below P General S Privacy Notifications A Sounds amp Sound Devices H Hotkeys a ta Connection oo Call Forwarding amp Voicemail video EETA D Updates sms messages i Advanced Nov am ions Related Tasks A Configure sound alerts Save Cancel Leverage the World s Largest Free VoIP Network 31 VoSKY Exchange 9040 9080 User Manual 11 4 Disable Skype Sounds Exchange 9040 9080 does not need Skype generated sounds Please dis able Skype sounds as shown below General ic gt A a Privacy ringtone gt Notifications Skype Ringtone Modern Sounds A Sound Devices fH Hotkeys Double click each sound to play it ta Connection Call Forwarding amp Voicemail video EETA D Updates SMS Messages 11 5 Disable Skype Video Skype Video needs to be disabled when running Skype 2 0 and above on the Exchange 9040 9080 Please disable Skype Video as shown below M General
95. n choose the option to open the SkypeOut to all people or not 42 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 1 Yes If you select any option under Yes the default setting for Allow to Dial SkypeOut will be YES when adding Users a Allow SkypeOut direct dial All users are allowed to direct dial SkypeOut numbers All users are allowed to direct dial SkypeOut numbers entered in the Public Contacts list by dialing the speed dial key of that entry The user is allowed to make SkypeOut calls by dialing the speed dial key of a SkypeOut number entered in his Pri vate Contact list PIN speed dial key The user is allowed to direct dial SkypeOut by dialing their PIN and the SkypeOut number PIN SkypeOut b AROW SkypeOut direct dial with PIN All users are allowed to direct dial SkypeOut numbers entered in the Public Contacts list by dialing the speed dial key of that entry The user is allowed to make SkypeOut calls by dialing the speed dial key of a SkypeOut number entered in his Pri vate Contact list PIN speed dial key The user is allowed to direct dial SkypeOut by dialing their PIN and the SkypeOut number PIN SkypeOut C ATON SkypeOut calls using speed dial key only All users are allowed to direct dial SkypeOut numbers entered in the Public Contacts list by dialing the speed dial key of that entry The user is allowed to make SkypeOut calls by dialing the speed
96. nding Skype line sends an IM to your as signed Skype ID and gives a SkypeOut call to your assigned phone number b Skype Status Detection If any one of the Skype accounts is not running for more than 60 seconds the Skype software will be re launched automatically c SkypeOut Credit Low Balance Notification Exchange 9040 9080 pro vides preset SkypeOut Credit Low Balance notification In Exchange 9040 9080 Console you will get an automatic low balance notifica tion when your SkypeOut balance is lower than your preset value default value is set at 5 After the balance value is set any Skype account whose SkypeOut balance drops below the preset value will send out an IM to your designated Skype ID administrator s Skype ID You will also hear a low balance message voice prompt when you dial out of Exchange 9040 9080 through that Skype account Note Please use the same currency setting to manage SkypeOut accounts on Exchange Exchange will automatically use the currency setting from the first SkypeOut account for its default setting Leverage the World s Largest Free VoIP Network 97 VoSKY Exchange 9040 9080 User Manual T Console YoSE Exchange 9040 Service status settings Modify Password Wserd Wserts Wserl4 Motification Motity me when SkypeOut balance is less than 5 EWR S Arrange Skype waa 98 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 Us
97. ndline phone a cell phone and other company office extension phone Make sure the connections are normal and the two parties can communicate Dial your company s phone number from a landline phone a cell phone and an office extension phone Enter an extension number after you hear the greeting message Make sure the connections are normal and the two parties can communicate Re connect your company s outside lines from the PBX s Skype lines trunk ports back to its previous PSTN trunk ports Run steps 1 4 for each trunk port You must make sure the above steps are all successfully completed to ensure the PBX hunting group number setup is correct 13 3 Setting up the Telecommunication Parameters The default Region settings are based on your the geographic location set ting of your server s operating system The telecommunication parameters of all countries have been added into Exchange 9040 9080 system for you However you may need to modify the standard value under some circum stances since there are brand and setting differences among the equip ments of different telecommunication companies and the distance between telecommunication offices and end users will affect the telecommunication Leverage the World s Largest Free VoIP Network 37 VoSKY Exchange 9040 9080 User Manual parameter as well The Line Locking problem may occur when the differ ences are too big and no adjustment is made
98. net Explorer DAR ay File Edit View Favorites Tools Help Q WO Address http 127 0 0 1 8080 frame frame jsp usertype 1 amp username admin amp employee 999 VoSKY Skype Wee xtengo Cates A Bs exchange 9040 9080 aus World s first Skype solution for business A ARANA Ls J Admin Users User Info Phonebook e B89 m Call Lot 9 Username Utility Password A Options Confirm Password go Nickname PIN 2 digits Allow to Dial SkypeOut Ext No Internet As an administrator you do not have rights to delete or modify the private speed dial keys THY Lachange Aitcrocon Internet Laplorer bo obk y on r Ee 0 0 226 Aa Matyi UU I ANa Nia panya atin ma mR a ore 7r VoSKY iss ee Bienes Santas k Exchanga DOWIIIED CMAI world s first Skype solution for business Admin Bo Phnnn hint Private Contacts I Kee abet sl te kai itl W y xII Ti EAIA inet Leverage the World s Largest Free VoIP Network 69 VoSKY Exchange 9040 9080 User Manual 15 12 Backing up amp Restoring 15 12 1 Backing up As an administrator you can backup and restore user accounts phone book and call logs by choosing the Utility in the left panel Select the type of application you want to backup then click the BACK UP button and choose a destination to download the file It is strongly recommended you backup your Phoneboo
99. nge Status Skype ready Skype Status Online gt Current Skype user pci402 gt Current Skype user pci402 gt Skype API attach available gt Skype API attach available gt Skype API attach available gt Skype API attach available gt Skype API attach available gt Skype API attach available gt Skype API attach available gt Skype API attach available gt Skype API attach available Note Ports 1 2 3 and 4 need to launch for Exchange to operate at peak level Click the option Auto start Exchange Server when Win dows starts 28 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual m Console oSEKY Exchange 9040 Service About Status Settings Modify Password Portt User01 Port2 Porna User03 Ports Notification Notify me when SkypeOut balance is less than 5 EURO Arrange Skype Windows Note If you want to activate the Exchange 9080 s stacking feature go to section 16 6 Service Settings to activate the stacking service in this manual Leverage the World s Largest Free VoIP Network 29 VoSKY Exchange 9040 9080 User Manual Adjusting Skype Settings When you have registered all Skype accounts adjust each of the Skype account s settings for better operation 11 1 Set Skype Always Online By default Skype status will show as Away when you are inactive for 5 minutes and show as Not Available when you are inactive for 20 min
100. oSKY Exchange 9040 9080 User Manual 10 You must reboot when the installation is finished Click Finish to continue and then restart your computer Setup Tight NC Completing the TightVNC Setup M Wizard Setup has finished installing Tight NC on your computer The application may be launched by selecting the installed icons Click Finish to exit Setup 18 2 Accessing Exchange Server Desktop Remotely Note Before using TightVNC set up the firewall to allow communications with TightVNC Here taking an example for Window Firewall it shows you how to unblock TightVNC when firewall is on 104 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 1 Open the Window Control Panel and click Windows Firewall Windows Firewall General Exceptions Advanced Windows Firewall is helping to protect your PC Windows Firewall helps protect your computer by preventing unauthorized users from gaining access to your computer through the Internet or a network This setting blocks all outside sources from connecting to this computer with the exception of those selected on the Exceptions tab C Don t allow exceptions Select this when you connect to public networks in less secure locations such as airports You will not be notified when Windows Firewall blocks programs Selections on the Exceptions tab will be ignored x Off not recommended Avoid using this set
101. og Username Ext No Cell Phone Allow SkypeOut Comments Utility 1 lary 221 13822445413 Yes admin 111 00862150735853 Nae Options Logout you are calling Total 2 items Internet 62 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual You can sort the list by clicking the link for Username Ext No PIN Cell Phone and Allow SkypeOut You can select one checkbox or select all ex cept the admin refer to the following figure Click the Delete User button to delete selected user s VoSKY Exchange Microsoft Internet Explorer File Edit View Favorites Tools Help Q ex amp x a A Address amp http 127 0 0 1 8080 frame frame jsp usertype 1 amp username adminkemployee 999 VoSKY Weetay Gxchemga Geniss Exchange 9040 9080 um World s first Skype solution for business y Admin a Users User List FENY Phonebook p Uae User gt CE Call Log Cell Phone Allow SkypeOut Comments YL Utility 13822445413 Yes admin 00862150735853 Options Yes s Logout Delete User Click the username for which you want to view more details If you want to modify the information click the Modify button With the exception of the Username any other information can be modified When the modification is completed click Save to save the changes Z VoSKY Exc hange Microsoft Internet Explorer File Ed
102. ol Edit Pro 2 0 Dell Accessories GlobalSCAPE Java Web Start Microsoft Office NoteCam Sm rt 360 Real SecureCRT 4 0 ype Sumanter Client Security C Don t create any icons Leverage the World s Largest Free VoIP Network 101 VoSKY Exchange 9040 9080 User Manual 6 In Select Additional Tasks screen a Check Associate vnc files with TightVNC Viewer Server configuration b Check Register TightVNC Server as a system service c Check Start or restart TightVNC service Click Next to continue 2 Setup Tight RC Select Additional Tasks Which additional tasks should be performed Select the additional tasks you would like Setup to perform while installing Tight NC then click Next File associations Associate vne files with Tight NC Viewer Server configuration Register Tight NC Server as a system service 7 In the Ready to Install screen click Install to continue 2 Setup Tight RC Ready to Install Setup is now ready to begin installing Tight NC on your computer Click Install to continue with the installation or click Back if you want to review or change any settings Destination directory C Program Files Tight NC Setup type Full installation Selected components Tight NC Server Tight NC Viewer Web pages and documentation Start Menu folder 102 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 908
103. ome the property of Actiontec Electronics Inc Replacement products may be new or reconditioned Actiontec Electronics warrants any replaced or repaired product or part for ninety 90 days from shipment or the re mainder of the initial warranty period whichever is longer Software Actiontec Electronics warrants to Customer that each software program licensed from it will perform in substantial conformance to its program specifications for a period of ninety 90 days from the date of purchase from Actiontec Electronics or its authorized reseller Leverage the World s Largest Free VoIP Network 137 VoSKY Exchange 9040 9080 User Manual Actiontec Electronics warrants the media containing software against failure during the warranty period The only updates that will be provided are at the sole discretion of Actiontec Electronics and will only be available for download at the Actiontec Web site www actiontec com Actiontec Electron ics sole obligation under this express warranty shall be at Actiontec Elec tronics option and expense to refund the purchase price paid by Customer for any defective software product or to replace any defective media with software which substantially conforms to applicable Actiontec Electronics published specifications Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials Actiontec Electronics makes no warranty or represent
104. one number please input the number into Skype ID Phone field in the following SkypeOut format 00 country code area code local phone number or 00 coun try code mobile phone number H vosHhy Lex hang Avicrocon Internet Leplorcr Alap ISYY aaa tea re paipa Ana noah mie or VoSKY Wed Bien eats r Bue World s first Skype solution for business ECxchanpa D a2 Add Contact I ink Frin fishin PP ariama Cleon ce ine Alro merran 15 6 Viewing amp Modifying Public Contacts Click Phonebook to view all public contacts T rohy bahing Aicrocon Internet Leplorer BM r b gt 26 i ey g lap SIS UY eee Yi e AAD ATI eed ee raana a VoSKY Bsore Wee Gx Sates _ x A P Exchanga SOAIIIED ee World s first Skype solution for business Admin Public Contacts a S amp kyneipsPhnnn Call Phone Nirkname Leverage the World s Largest Free VoIP Network 59 VoSKY Exchange 9040 9080 User Manual Select the checkbox next to the Skype contact you want to delete click the Delete Contact button to delete the contact T voSKY Lahange ftcrocon Internet Leaplorer be ob Jo ANA Lee o O O 220 vere Bp Mice 0 aie tia ge abel e ine eh oe VoSKY WoSKYExchangelSeries rA aie World s first Skype solution for business ct ange S419 8D fdmin Public Contacts Click the Skype ID Phone for which you want to view more details If you want to modify the information click the Modify
105. ons Select this when you connect to public networks in less secure locations such as airports You will not be notified when Windows Firewall blocks programs Selections on the Exceptions tab will be ignored ix Off not recommended Avoid using this setting Turning off Windows Firewall may make this computer more vulnerable to viruses and intruders What else should know about Windows Firewall 2 Select Exceptions tab and click Add Program button 108 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Windows Firewall General Exceptions Advanced Windows Firewall is blocking incoming network connections except for the programs and services selected below Adding exceptions allows some programs to work better but might increase your security risk Programs and Services Name File and Printer Sharing java java Remote Assistance CO Remote Desktop Skype UPnP Framework i Add Program Add Port Display a notification when Windows Firewall blocks a program What are the risks of allowing exceptions 3 In Add a Program window select Update VoSKY Exchange 9040 9080 to add it to the Exceptions list then click OK Add a Program To allow communications with a program by adding it to the Exceptions list select the program or click Browse to search for one that is not listed Programs i Launch VoSKY Exchange 9040 wi M
106. ormance Logs a Collects pe Manual Network 5 Di in Managerment al ice i Sy Plug and Play Enables a c Starte Automatic Local System ications sto oppe a this Stype O of log ccess willbe yPortable Media Seri Retrieves t Manual Local System rk cio ble rae oe pees it Ba Print Spooler Loads files rte Automatic Local System will Fail to start SRy Protected Storage Provides pr arte Automatic Local System Ba Q05 RSVP Provides n Manual Local System Remote Access fut Creates a Manual Local System Remote Access Con Creates a Manual Local System Remote Desktop He Manages a Manual Local System Remote Procedure Provides th Started Automatic Network 5 Remote Procedure Manages t Manual Network 5 Sy Remote Registry Enables re Started i Sy Removable Storage SaRou ting and Remot Offers rout Disabled System x sst Started Automatic aSecu urity Acc Bs Se curity Center itors 5 arte Automatic gt Extended Standard 5 Q What is the function of the DOS program that launches after completing the installation of Exchange 9040 9080 software A This DOS program is used for Web server management Do not close this DOS program 6 Q Why do you have to activate Exchange 9040 9080 A Activating Exchange 9040 9080 Software allows you to receive added services Our resellers will provide you with the latest Exchange 9040 9080 information Enter your company n
107. ou disable Smart Dialing refer to the examples below when choosing your preferred SkypeOut Access policy a Allow SkypeOut direct dial SkypeOut Access Would you like to allow users to be able to make SkypeOut calls by law below after setting this option Yes Allow SkypeOut direct dial Allow SkypeOut direct dial with PIN Allow SkypeOut calls using speed dial key only O atadni peOut calls using speed dial key and ONo O Restrict SkypeOut direct dial with PIN O Restrict SkypeOut calls to designated users using speed dial key Restrict SkypeOut calls using speed dial key and password Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege i The speed dial key of SkypeOut number 00862122222222 in your Public Contacts list is 11 ii The hunting group number is 9 iii Pick up your handset and dial 9 00862122222222 or 9 11 b Allow SkypeOut direct dial with PIN Leverage the World s Largest Free VoIP Network 79 VoSKY Exchange 9040 9080 User Manual SkypeOut Access Would you like to allow users to be able to make SkypeOut calls by law below after setting this option Yes OF y eDut direct dial TOF w SkypeOut direct dial with PIN O All ypeOut calls using speed dial key only hil ypeOut calls using speed dial key and No O Restrict SkypeOut direct dial with PIN O Restrict SkypeOut calls to designated u
108. peOut calls when Smart Dialing is enabled The Smart Dialing feature will enable you to choose a default country code to the country you make most of your SkypeOut calls These calls can be dialed just like you would dial a domestic call You don t need to dial the country code just the area code and the phone number To use using this feature go to Options check Enable Skype smart dialing and pick the coun try region from the pull down list on the right Z VoSKY Exchange Microsoft Internet Explorer File Edit View Favorites Tools Help Q Back x a EA 2 Search se Favorites K 33 Address http 127 0 0 1 8080 frame frame jsp usertype 18username admin amp employee 999 segments togethe not exceed digits Idi r cani ore than 16 di V S KY The first segment of your number is a ersonal Identification Number 0 Please configure a dialing scheme for use with the Exchange Phonebook Exchange 9040 9080 R P Maximum length is 16 total digits Note Modifying the Phonebook s format will delete all the data in your current h and accounts will be left without PIN Please backup your data efore you modify these values Smart Dialing V Enable Skype smart dialing Click to Choose Country Region Click to Choose Country SkypeOut Access Select a Time to Allow SkypeOu at Anytime ustomize allowable SkypeOu Bermuda ls 7 7 olivia 08 00 v 18 00 Days
109. rgest Free VoIP Network Verifying Exchange 9040 9080 System VoSKY Exchange 9040 9080 User Manual Please step through the procedures below to verify Exchange 9040 9080 insatllation and make sure that both the software and the hardware have been set up correctly and can function properly Note Connect Exchange 9040 9080 s FXS ports to ordinary phones ex cept pulse phones with the supplied telephone cables RJ 11 Have a Skype user call each of the Skype IDs and make sure every phone rings and the two parties can communicate when the tele phone is answered The installation creates a default public Skype ID echo123 with speed dial key 1 Pick up any phone and dial 1 to make an outbound call to echo123 Make sure you can hear the Skype call test voice Record a message of ten seconds after the beep and make sure you can hear your recorded voice message You must make sure the above steps are all successfully completed and functional before connecting to the PBX Leverage the World s Largest Free VoIP Network 35 Setting up the PBX VoSKY Exchange 9040 9080 User Manual 13 1 Configuring the PBX Before you configure your PBX make sure your PBX has auto attendant and automatic detection of a busy tone or wink for hanging up the call It is recommended to request your PBX supplier to set up the PBX as follows 1 Record the following technical information from your PBX specifica
110. s A Sounds Sound Devices Hotkeys a ta Connection s Chat Chat style to use Skype Default v Show timestamp with chat messages C Pop up a chat window when someone starts a chat with me Call Forwarding amp voicemail video ETA D Updates Q SMS Messages C Automatically pause Winamp during calls C Display technical call info 11 8 Set Skype Updates for Major Releases and Hotfixes to Ignore It is recommended that you shouldset Skype updates for major releases and hotfixes to Ignore to ensure Exchange s better performance Select Ignore as shown below If you want to install Skype updates and hotfixes please do it after exiting Exchange 9040 9080 Console General These options control what happens when there is a new version of Skype S Privacy available Note that you will always be asked before Skype installs an update Major Releases gt Notifications A Sounds A Sound Devices A Hotkeys a Connection oo Call Forwarding amp Voicemail video EETA SMS Messages i Advanced Significant updates which introduce several new features and offer dramatic overall improvement Download automatically O Ask before downloading Ignore Hotfixes More frequent updates which include small changes bug fixes security updates and quality improvements Download automatically O Ask before downloading Save Cancel Leverage the World s La
111. s Service About Skype User Web Server User 1 Host IP Port User 2 User 3 DTMF Dispatch Through packet BAL Through voice Region Setting Country or region selection United States Voice Prompt Language ofvoice prompt Generic Tone Cean rances gt Call Overflow Forwarding is a callback feature when all lines of Ex change 9040 9080 are in use and there are additional incoming Skype calls To set Call Overflow Forwarding you need to set one or more Skype SkypeOut contacts to be forwarded to You may set up to three call transfer numbers at most Exchange 9040 9080 will forward to these numbers simultaneously when all lines of Exchange 9040 9080 are busy and there is an incoming call Setting Call Overflow Forwarding We suggest that you set the tele phone number of your company as one of the Call Overflow Forwarding numbers and only if all Skype accounts of Exchange 9040 9080 have enough SkypeOut credit All incoming Skype calls when all lines are busy will still be forwarded to your PBX via SkypeOut Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Advanced Options Enable Call Overflow Forwarding Enabling Call Overflow Forwarding allows you to forward any incoming calls to up to three different Skype contacts or phone numbers when all Exchange lines are busy Note If you want to forward to phone numbers please make sure all your four Skype
112. sers using speed dial key O Restrict SkypeOut calls using speed dial key and passwort Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege i You are assigned PIN 12 ii The SkypeOut number is 00862122222222 iii The hunting group number is 9 iv Pick up your handset and dial 9 12 00862122222222 c Allow SkypeOut calls using speed dial key only SkypeOut Access Would you like to allow users to be able to make SkypeOut calls by law below after setting this option ypeOut direct dial ypeOut direct dial with PIN ypeOut calls using speed dial key only ow SkypeOut calls using speed dial key and ONo O Restrict SkypeOut direct dial with PIN Out calls to designated users using speed dial key O Restrict SkypeOut calls using speed dial key and password Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege Gi EX 80 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual i You are assigned PIN 12 ii The speed dial key of SkypeOut number 00862122222222 in your Private Contacts list is 45 iii The hunting group number is 9 iv Pick up your handset and dial 9 12 45 d Restrict SkypeOut calls using speed dial key and password SkypeOut Access Would you like to allow users to be able to make SkypeOut calls by law b
113. set with the proper sound device in relation to each line of Exchange 9040 9080 For example If you check the Skype Sound Devices for the first port of VOSKY Exchange 9040 9080 Audio In Audio Out and Ringing should be VOSKY Exchange 1 as shown below Skype Options General Audio In YoSKY Exchange 1 m a Privacy Audio Out YoSkKY Exchange 1 gt Notifications A Sounds Ringing VoSKY Exchange 1 _ Ring PC speaker Let Skype adjust my sound device settings fx Hotkeys A gt Connection oo B Call Forwarding amp Voicemail video EETA D Updates Learn more how to set up your audio settings z soe Q SMS Messages SA Make a test call to Skype answering machine s Y C VoSKY Exchange 9040 9080 Issues 1 Q How many PC users are needed for VoSKY Exchange 9040 9080 A Four Windows users will be created automatically when you install the VoSKY Exchange 9040 while eight users are created automatically when you install the VoSKY Exchange 9080 2 Q Why can I not switch among different Windows user accounts A If your PC belongs to a certain domain you can log off a user account but can not switch among different user accounts If you want to switch user please log off the domain 124 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Computer Mame Changes ou can change the name and the membership of this computer Changes may affect
114. t calls using speed dial key and No O Restrict SkypeOut direct dial with PIN O Restrict SkypeOut calls to designated users using 7 speed dial key Pm Restrict SkypeOut calls using speed dial key and H 3 i password Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege i You are assigned PIN 12 ii The speed dial number of 008621222222 in your Private Contacts list is 45 iii Your SkypeOut password is 12 iv The hunting group number is 9 v Pick up your handset and dial 9 12 45 12 Note SkypeOut numbers use the following format 00 Country Code Area Code Local Phone Number Leverage the World s Largest Free VoIP Network 83 VoSKY Exchange 9040 9080 User Manual 16 3 Answering Skype Calls Incoming Skype calls to your office phone extension through Exchange 9040 9080 will ring the phone normally just like any other type of call Pick up the phone to answer the call and begin the conversation 16 4 Allowing Skype Users to Call Exchange 9040 9080 Skype users can call Exchange 9040 9080 from Skype and then dial an office extension through Exchange 9040 9080 To do this follow the steps below 1 Inform the Skype User of your company s Exchange 9040 9080 Company Skype ID All of your company s Skype IDs must be set to accept calls from any user To change this setting refer to section 11 Adjusting the Skype Settings in th
115. t to block the operation Click the Unblock button to permit this Exchange operation Windows X2 Z R Ki ee s Tindors BASRCSHIHER HS 23 be Ss APRN Exchange Administration Console RIIE PF Actiontec Electronics Inc USA RFRA LE K feFPEFA LE W Kmail A PRLE ESSE A Internet ENET MRE IE EARRA E 3 Please enter the primary Skype ID of the Slave Exchange 9080 in the Stack Column of the Master Exchange 9080 s Console and then click the OK or Apply button to save this setting As the fol lowing picture shows test90005 is the Company Skype ID of Slave Exchange 9080 92 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Note After you activate the stacking function and set up the Master Exchange 9080 mode please enter the correct primary Skype ID of the Slave Exchange 9080 otherwise the stacking function will not work Y Console VoSEY Exchange 9080 Admin Status Settings Stack Service About Slave Settings Slave Skype ID testg0005 pene a Al A2 A3 A4 A5 AB AT AB f Lan B2 63 84 BS 6 B7 BS fi l i 4 Click the Service tab of the Master Exchange 9080 Console to browse the connecting statuses of Master Exchange 9080 and Slave Exchange 9080 As the following picture shows the Status will show disconnected since the Slave Exchange 9080 has not yet been set up Y Console VoSKY Exchange 9080 Admin Status Settings Stack Serv
116. ting Turning off Windows Firewall may make this computer more vulnerable to viruses and intruders What else should know about Windows Firewall 2 Select Exceptions tab and click Add Program button Leverage the World s Largest Free VoIP Network 105 VoSKY Exchange 9040 9080 User Manual Windows Firewall General Exceptions Advanced Windows Firewall is blocking incoming network connections except for the programs and services selected below Adding exceptions allows some programs to work better but might increase your security risk Programs and Services Name File and Printer Sharing java java Remote Assistance O Remote Desktop Skype UPnP Framework Add Program Add Port Display a notification when Windows Firewall blocks a program What are the risks of allowing exceptions 3 In Add a Program window select Launch TightVNC Server to add it to the Exceptions list then click OK Add a Program To allow communications with a program by adding it to the Exceptions list select the program or click Browse to search for one that is not listed Programs i Launch VoSKY Exchange 9040 YA MSN G Outlook Express Q Pinball Skype ia Solitaire amp Spider Solitaire SUpdate VoSKY Exchange 9040 33 Windows Messenger S Windows Movie Maker Path C Program Files TightVHC WinVHC exe 106 Leverage the World s Largest Free VoIP N
117. ts Leverage the World s Largest Free VoIP Network 121 VoSKY Exchange 9040 9080 User Manual 3 Q Can the VoSKY Exchange 9040 9080 work with key phone systems A Yes The VoSKY Exchange 9040 9080 can work seamlessly with a key phone system 4 Q Why can t I hear the auto attendant of the PBX when I make a Skype call to VoSKY Exchange 9040 9080 A Most likely the PBX auto attendant function is not enabled for the VoSKY Exchange trunk check the PBX configuration 5 Q How do I solve the PBX line lock problem A a Change the busy tone setting Please ask the local telecom munication company or the supplier of your PBX for the correct telecommunication parameters for Busy Tone After you get that open the VoSKY Exchange 9040 9080 Console go to the Settings tab and select Custom for the region setting Click the Change button and set the Frequency Hz and Cadence ms for Busy Tone with the proper parameters An example is shown below PM Console YoSKY Exchange 9040 Stack Service Admin Status Settings Country or region Dial Tone Frequency Hz 350 O 1000 Cadence ms 0 5000 Continuous Busy Tone Frequency Hz 400 0 1000 Cadence ms 375 0 5000 Ring Frequency Hz 25 10 100 Cadence ms 2000 0 6000 b If your PBX supports Polarity Reversal please activate it Open the VoSKY Exchange 9040 9080 Console go to the Service tab and activate Polarity Reversal The Console shoul
118. ture shows a connected status will be displayed if the Slave Exchange 9080 and Master Exchange 9080 are connected and communicating properly Y Console VoSKY Exchange 9080 Admin Settings Value Added Service List Fealures Stalus Stacking achve connected Polarity Reversal Generation inactive Cancel 4 You may click the About tab of the Slave Exchange 9080 Console to check the edition of software and stacking mode Y Console VoSKY Exchange 9080 Admin Status Settings Service About Copyright C 2005 Actiontec Electronics Inc VoSkKY Exchange 9080 Software version 00 45 S1e Firmware version BIOS version 1 0 http viwwaw vosky com The Exchange is sold by Actiontec with one year warranty Reseller ID 10256688 Tech Support 96 02157412587 Email service actiontec com Support Request 96 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Auto Notification Exchange 9040 9080 provides an auto notification mechanism to report urgent events First configure the Skype ID and Cell Phone Number where the server can reach you refer to section 15 4 Modifying Administrator s Information Then make sure all Skype accounts have SkypeOut credit Exchange 9040 9080 will notify you through the Skype IM and with a Sky peOut call when the following happens a USB Unplug Detection If any one of the USB cables is not properly plugged in the correspo
119. ut this please see http support skype com You can view the details of the currency conversion transaction on your account page at https secure skype com store myaccount orderdetails html order_id 47364905 Order Details Skype Name pci401 Number 47364905 Date 13 10 2006 03 23 Currency Exchange Total amount 5 19 USD 4 06 EUR Getting help for Skype While you cannot reply to this email directly you can contact us through our Help section at www skype com help for assistance or to correct any errors You can also visit our forums at www skype com go forun Thank you very for much for using Skype and best regards The people at Skype me EL 2 EI A 2 Each SkypeOut credit is one minute 3 The call duration of Exchange Call Log is generated from the Skype client unit 4 The SkypeOut duration record from the client unit might be 3 5 seconds different from the Skype server There might be one minute charge difference Use the charge from the Skype server for the final charges Note When using Skype 2 5 or above can Exchange detect SkypeOut call ing rates Z VoSKY Exchange Microsoft Internet Explorer File Edit View Favorites Tools Help Q h A Address amp http 127 0 0 1 8080 frame frame jsp usertype 1 amp username admin amp employee 999 VoSKY fsore REV EieSaeS Exchange 9040 9080 aes World s first Skype solution for business Admin calltog 08 2006 amp
120. word Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege Leverage the World s Largest Free VoIP Network 77 VoSKY Exchange 9040 9080 User Manual i You want to call Shanghai China area code 21 to the phone number 50892222 ii You are assigned PIN 12 and you are allowed to dial SkypeOut iii The hunting group number is 9 iv Pick up your handset and dial 9 12 02150892222 c Restrict SkypeOut direct dial with PIN SkypeOut Access Would you like to allow users to be able to make SkypeOut calls by law below after setting this option O Yes Allow SkypeOut direct dial Allow SkypeOut direct dial with PIN Allow SkypeOut calls using speed dial key only osi z peOut calls using speed dial key and No geseeesesee O Restrict SkypeOut calls to designated users using speed dial key O Restrict SkypeOut calls using speed dial key and password Note Your new settings will only affect new users but will not change existing users with SkypeOut access privilege i You want to call Shanghai China area code 21 to the phone number 50892222 ii You are assigned PIN 12 and you are allowed to dial SkypeOut iii The hunting group number is 9 iv Pick up your handset and dial 9 12 02150892222 78 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 16 2 2 Regular Dialing If y
121. xchange 9040 InstallShield Wizard Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation If you want to review or change any of your installation settings click Back Click Cancel to exit the wizard Install Cancel 14 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual 8 When the installation is complete a Setup Complete screen will pop up to notify you that the software is installed successfully Click Fin ish VoSKY Exchange 9040 InstallShield Wizard Setup Complete The InstallShield Wizard has successfully installed Yos Ki Exchange 9040 Click Finish to exit the wizard Finish Cancel The next chapter shows you how to activate Exchange 9040 9080 software Leverage the World s Largest Free VoIP Network 15 VoSKY Exchange 9040 9080 User Manual Activating Exchange 9040 9080 Software As we mentioned in section 2 Before You Proceed before you activate your software make sure the Internet connection is normal and shut down the firewall temporarily The following outlines the procedure for Exchange 9040 software s activation 1 The VoSKY Exchange 9040 Activation window will notify you to activate the software Fill in the fields as shown below If you want to activate it later click Cancel Click Activate when you have filled out the required information 2 Please get your Reseller ID from
122. y Select a Time to Allow SkypeOut Calls Anytime Customize allowable SkypeOut time period s 08 00 18 00 pays Monday Friday Monday Friday 08 00 18 00 15 2 3 Phonebook Dialing Scheme Configure the dialing Scheme to use with Phonebook Exchange provides a two segment 16 digits maximum speed dial key The first segment is a PIN personal identification number The number of allowable digits for the PIN can be any number from O to 15 The second segment is a key and the digits for the key cannot be O The speed dial key can begin with 0 for example 011 The default format is 2 2 2 digit PIN 2 digit key Please enter the number in the fields as shown below and click Next a Vosky Exchange Microsoft Internet Explorer File Edit View Favorites Tools Help Q ex amp x a A Address 2 http 127 0 0 1 8080 wizardjwizard_3 jsp o inks 6 REN S A he VoSKY Internet Calls for Everyone Everywhere gt Dialing Scheme Exchange provides a two segment speed dial key dialing scheme Both segments together cannot exceed more than 16 er eas e Exchange Phon ebook use with ti Gp jaximum length is 16 total digits Note mS Ae neve e Phonebook Se eee all the dat our nebook and a ee ea ut PIN Ples ba Eels data efor draaie BACK am 2 ke 4 om NEXT Leverage the World s Largest Free VoIP Network 47 VoSKY Exchange 9040 9080 User Manu
123. y computer later Remove any disks from their drives and then click Finish to complete setup Bact Cancel 114 Leverage the World s Largest Free VoIP Network VoSKY Exchange 9040 9080 User Manual Appendix A Pre Installation Check List Check items before installation c Local telecommunication parameters Ringing and on hook signals a Minimum PC amp CPU requirement ees emer Broadband Internet connection ee iain Operating System no unnecessary S installed d Anti virus software Installed d Anti virus software Installed virus software Installed 3 PBX Private Branch Exchange b Auto detect busy tone or wink a Note All above items must be OK before you proceed the installation Leverage the World s Largest Free VoIP Network 115 VoSKY Exchange 9040 9080 User Manual Appendix B Glossary Busy tone Low pitched tone interrupted sixty times per minute This tone indicates that the called station is off hook or busy Dial tone A constant high pitched tone indicating that the system is ready to process your call It is essential that users listen for this tone before dial ing phone numbers DTMF Dual Tone Multi Frequency also Known as Touch Tone or Tone Dialing is used for telephone signaling over the line in the voice frequency band to the call switching center Today DTMF is used for most call setup between telephone set and the telephone sw
124. y off hook period If this oc curs the Generic Tone option will send out a dial tone to meet the PBX s requirement If your PBX does not have this feature then the typical voice prompt greeting is recommended TM Console VoSKY Exchange 9040 Admin Status Settings Service About Skype User Web Server User 1 Host IF 3 Port User 2 User 3 DTMF Dispatch Through packet Through voice User 4 Region Setting g r region selection United States Bi ge of voice prompt Generic Tone Appendix D has a list of PBXs compatible with Exchange 9040 9080 Leverage the World s Largest Free VoIP Network 39 VoSKY Exchange 9040 9080 User Manual Connecting the PBX to Exchange 9040 9080 After completing the steps outlined in Section 13 perform the following pro cedure to connect Exchange 9040 9080 to a PBX We recommend you connect Exchange 9040 9080 to the PBX trunk ports with the supplied telephone cables RJ 11 using the following connection scheme This may increase the reliability of Exchange 9040 9080 when making and receiving calls Note 1 CO port Analog trunk port Note 2 Assuming PBX s CO ports hunting order is from CO1 to CO4 CO8 Exchange 9040 Connect Exchange 9040 s FXS1 port to the PBX s CO4 port FXS2 port to the CO1 port FXS3 port to the CO2 port FXS4 port to the CO3 port a i cot coz CO3 C04 Sy Analog Trunk Ports Exchange 9040 FXS port

Lower Your Business Telephone Bill with Skype on your PBX/Phone

Contents

Download Pdf Manuals

Related Search

Related Contents