Elo Touch Solutions Multi-touch Driver Package User Manual
Contents
1. Copyrights Component Versions Web Support Readme Build infomation E al 3 58 AM 10 9 2013 To test the touch zone s e Click the Test All Zones button in the EloTouchZones dialog box This will test all defined zones with the current changes e Test mode will last 15 seconds During the 15 second period the EloTouchZones dialog box will be disabled and will not respond to any user input e After the 15 seconds test mode will exit and the user can continue to define new zones or remove existing zones To define additional zones e Drag the box with no title bar to a new position and adjust it to a desired size e Click Save Zone on the EloTouchZones dialog box e Any previously defined touch zone will be shown as a flashing dashed rectangle To delete an existing zone 1 To remove a single zone click the Selected Zone radio button in the Remove Zones group Select the number of the unwanted zone in the list box then click Remove 2 To remove all zones and allow touch to be enabled on the entire desktop select the All Zones radio button Then click the Remove button 3 6 About The About box provides the driver version build time Elo touch screen information and copyright information In addition the About box also provides links to Elo s Online Support page where users can get support and information on Elo s products an2. EloSetup exe s iu To create a log during installation use command line below Input EloSetup exe s iu f2log txt e Exit the command line window 1 4 Silent Uninstallation e Open the command line shell as an Administrator and go to the root of the installation path i e C Program Files Elo Touch Solutions e Input EloX exe s u e Exit the command line window 2 Setup options 2 1 To show setup option type EloSetup in command line 2 2 Setup for Single Touch If single touch is preferred follow the steps below e Locate the Elo driver installation package Locate and open the Common folder in the package Locate and open the EloOptions ini file Change the EnableOneTouch value from 0 to 1 and save the file Run EloSetup exe Note All multi touch functions will be disabled in this scenario This change in EloOptions ini must be done before you install the Elo driver package 2 3 Setup for Maximum Touch If maximum number of touch is to be determined follow the steps below e Locate the Elo driver installation package e Locate and open the Common folder in the package e Locate and open the EloOptions ini file e Change the MaxTouch value from 1 to 10 under UserDefinedData section and save the file e Run EloSetup exe 3 Configuration Program EloConfig exe This is the configuration tool for the Elo Multi Touch drivers The setup program will launch th
3. s device driver is loaded 6 2 3 Calibration on system with multiple monitors in spanned display mode The Span Mode is a special video setup on a system with multiple monitors configured to behave as a single big video surface spanned across all the monitors The multiple monitors can be consisted of Elo s touch monitors with without regular display monitors With span mode configured the user must check Spanned display mode in the Common Settings window before running calibration Prior to calibration starting a small window will appear asking the user to provide the number of rows and columns of the spanned setup For example if the spanned setup consist of three monitor placed side by side horizontally the row number is 1 and the column number is 3 After this information has been entered calibration will start 6 2 4 Border touch warning for 2515 07 Elo driver will show a warning message which tells the user Please remove any contact from the monitor border area if you touch and hold the border side for about 2 seconds put a sticky note on the border or squeeze the border If you touch the border shortly and lightly no warning message will appear 7 History of Changes Release 3 0 1 EloMtApi pre cal not committed to NVRam USB driver pivot test missing drawing segments EloConfig exe added command line parameter align to allow video alignment Release 3 0 2 Write NVRam is turned
4. to be power cycled then re calibrated to restore normal touch If power cycling the monitor is not working the utiltiy EloCalMgr exe located in the target installation folder can be used to reset the controller 6 Appendix 6 1 Installation Uninstallation from Device Manager 6 1 1 Installation e Open Windows Device Manager e Under lt Human Interface Devices gt identify Elo s USB Input Device Properties gt Details gt Hardware IDs shows PID 0x4E7 e Right click on Elo s lt USB Input Device gt and follow these steps Update Driver Software Browse my computer for driver software Let me pick from a list of device drivers on my computer Click the Have Disk button Browse to the location of Elo package and choose EloMT Usb inf Choose the correct entry For Example Elo Touch Solutions Touchscreen 0x22 2515U IT Plus Click Next to complete the installation e Identify Elo device under HID compliant consumer control device and repeat steps a through g above but at step f choose Elo Touch Solutions Touch Screen USB HID MT Collection 6 1 2 Uninstallation To uninstall Elo drivers from the Device Manager right click on Elo Touch Solutions Touch Screen USB HID MT Collection and select Uninstall Repeat process for Elo Touch Solutions Touch Screen 0x22 2515U IT Plus You may need to manually refresh the device list at root level choose Scan for hardware changes to get t
5. 0 if version 6 2 0 was downloaded The following steps assume a folder called EloMultiTouch_6 2 0 was created b Copy EloMultiTouch_6 2 0 to 6O0EM Folders in Distribution Share by creating the following structure on the file system SOEM 1 means the root directory on target system DS OEM Folders TeTouch OEM 1 EloMultiTouch_6 2 0 d Now go back to ICE TeTouch will show up under OEM Folders in Distribution Share Right click TeTouch and select Insert Oem Folders Path e From the menu of ICE select Insert gt Synchronous Command gt Pass 4 specialize f Enter the following command s means silent install ju means USB touch screen ia means APR touch screen C EloMultiTouch_6 2 0 EloSetup exe s iu or C EloMultiTouch_6 2 0 EloSetup exe s ia g From the menu of ICE select Tools gt Create Media gt Create IBW image From Answer File Select a bootable USB drive as the target folder for the image Click OK h Boot up the system with this USB drive and follow the steps of IBW Image Builder Wizard After the first reboot unplug this USB driver or change the BIOS Boot setting to boot up from the target system 5 Known Issues 1 For 2521 PID 0x27 controllers with firmware versions older than 6 2 sometimes the touchscreen does not respond to touches in either the upper or lower 1 inch region of the monitor In that case the monitor needs
6. Elo Touch Solutions Multi touch Driver Package User Manual Elo Touch Solutions 1033 McCarthy Blvd Milpitas CA 95035 Package Version 6 3 0 Release Date July 17 2014 Supported OS Windows XP Windows 7 Windows 8 8 1 Windows Server 2012 2012R2 Supported Touch Technologies iTouch SAW iTouch Plus SAW pCap Optical IntelliTouch SAW IntelliTouch Plus SAW AccuTouch CarrollTouch IR PulseTouch Supported Touch Controllers iTouch Plus dual touch 2515 0 IntelliTouch Plus dual touch 2510 2515 7 2520 2521 AccuTouch single touch 2210 2216 2218 IntelliTouch single touch 2310 2500 2700 2701 Carroll Touch IR single touch 4000 4500 Surface Capacitive single touch 5000 5010 5020 Projected Capacitive up to 10 touch Supported Languages Chinese Simplified Chinese Traditional English French German Italian Japanese Portuguese Spanish 1 INSTALLATION AND REMOVAL INSTRUCTIONS The user must be logged into an Administrator account to run the Elo Setup installer 1 1 Installation e Double click on EloSetup exe e Accept the installation agreement and proceed with the installation process 1 2 Uninstallation e Launch the Control Panel and choose Programs and Features e Select to remove Elo Touch Solutions 6 3 0 x 1 3 Silent Installation e Open the command line shell as an administrator and go to the root of the installation package where EloSetup exe is located e Input
7. HID controller PID 0x27 Bug fix COACH 3 Calibration window not exiting at end of the calibration session Provide sample program EloDrawMultiMon exe utilizing new IOCTL and Elo API to demonstrate simultaneous drawing on multiple Elo touch screens USB 0x26 better rejection for zero bezel frame touch Send user defined Smartset commands in EloOptions ini when USB driver loads Updated Elo logo icon and user license agreement Release 6 0 0 Support Windows XP 32bit with SP3 New calibration approach No longer need the HidCal utility Original PreCal implementations removed Auto mapping touch to display on Win7 8 Provide options for selecting different touch mode Updated EloPrecal debugging testing utility Reduced package size Release 6 1 0 Calibration with XY swapped rotated MS logo warning on XP during setup Reboot after installation uninstallation is no longer required Calibration logging feature 6 Touch IR support Auto sizing bug fix wrong increment cycle count Enable controller s mouse mode on XP Auto mapping of touch to display for Windows 8 and Windows 8 1 Alternative approach for calibration Release 6 2 0 USB driver not loaded unless the cable if re plugged or system is rebooted Provide user options EloOptions ini to use driver calibration instead of controller calibration e Correct the pCap firmware version shown in the property page e Support both new and old firmware fo
8. d a User Manual document which serves as both a readme and a user guide for this application About EloCon EloConfig 6 3 0 3 e i File Name Version Build Time Jul 14 2014 08 01 37 FloSetup exe 6 0 0 37 Copyright 2014 Elo Touch Solutions Inc All rights reserved Peronig sl EloMTApr sys 6 0 0 19 i EloMTUsb sys 6 0 0 23 Online Support User Manual Component Versions Close d 2 4 Instructions for Windows 7 Embedded The following notes are intended as a guide for enabling multi touch functionality with Windows 7 Embedded 4 1 Use Tap exe to generate a PMQ file including all hardware information of the target system 4 2 Start ICE Image Configuration Editor create an ANSWER file and import the PMQ file 4 3 Add the following components from Distribution Share to the ANSWER file a FeaturePack Application Support COM OLE Application Support b FeaturePack Devices and Printers Device Framework c FeaturePack User Interface Tablet PC Support 4 4 From the menu of ICE select Validate a Add Required Packages or resolve the dependencies manually 4 5 There are different ways to install the Elo Multi Touch driver for Windows 7 The easiest way to do it is as follows a Download the latest Windows 7 driver version from http www elotouch com support downloads and unzip it to a folder for example EloMultiTouch_6 2
9. e tool at the end of the installation This program will be running in the background and will launch when the user starts it from the Window s Control Panel or manually execute it from the desktop icon Restarts the Microsoft Touch Service if touch function appears to be lost Restart Windows Touch Service Calibrate all Touch screens Calibrate Touch Screens Device Infomation Cursor Edge Acceleration Disable Touch Restore Default Calibration Touch Screen Properties Shared Touch Alert beep and Hide Cursor During Calibration Settings for All Touch Screens Common Settings Define Touch EnabledAreas Settings are screen specific Define Touch Zones Copyrights Component Versions Web Support Readme Build infomation The following is a description of each of the buttons located in the Elo Touch Screen Configuration application 3 1 Restart Windows Touch Service Select this option to restart Windows Touch Service in case no touch is reported Applicable on Windows 7 only regardless of service packs 3 2 Calibrate Touch Screens This feature serves two functions e Map your monitor using Microsoft s monitor mapping utility e Calibrate your Elo touch screen s using Elo s calibration tool The Microsoft monitor mapping utility enables users on Windows 7 and Windows 8 8 1 systems to map touch input to the correct touch monitor Move finger to the center of the
10. elease of contact with the monitor e Mouse emulation expresses that a click will initiated only upon tapping the monitor and allows for dragging the cursor and or objects across the screen similar to that of a mouse 3 4 3 Hide cursor during calibration Enabling the setting will hide the mouse cursor when running the calibration utility Disabling the setting will display the mouse cursor when running the calibration utility Note The user must click Apply for all changes to take effect Clicking Close without clicking Apply will discard any changes made 3 4 4 Spanned display mode The Spanned display mode option is only available when a single spanned monitor is detected on the system If the system is not configured in spanned mode this option will be grayed out Example if you have 3 monitors in span mode and are positioned next to each other in a row the rows will be 1 and columns will be 3 Enabling the Spanned display mode option followed by clicking the Calibrate Touch Screens button in the main Elo Config page will display a configuration window asking you to provide the number of rows and columns in the spanned setup After this information has been entered click the OK button and you will be able to calibrate each supported touch monitor in the setup 3 5 Define Touch Zones This utility allows the user to define certain areas or touch zone
11. he device status updated to system defaults It may take a while 10 30 sec for the USB Input Device and HID compliant consumer control device to get restored 6 2 Sending Smartset Commands Users can specify Smartset commands in EloOptions ini to be sent to the controller whenever Elo s device driver is loaded This feature applies to Elo touch screens using USB or Serial RS 232 interface with Elo s device driver installed 6 2 1 Format of the Smartset Command in EloOptions ini Specify Smartset Commands under section Smartset Commands Smartset commands listed under this section will be sent each time Elo s device driver is loaded This happens when the system reboots or for USB interface when the USB cable is re plugged in Each Smartset Command takes one line Below is an example line of a Smartset command n1 to n8 are decimal numbers my_ss_command n1 n2 n3 n4 n5 n6 n7 n8 In the example above my_ss_command is the string you name this line of Smartset commands The contents of each Smartset Command must be in 8 positive DECIMAL numbers lt 255 and separated by a space No HEX or CHARs The 8 numbers represent the 8 byte Smartset Command 6 2 2 Smartset Command Limitations There is no limit to the number of Smartset commands that can be sent For example if 10 Smartset Commands 10 lines are specified under the Smartset Commands section all 10 Smartset Commands will be sent to the controller when the Elo
12. off by default EloOptions ini Release 4 0 1 Support motherboard beep on Windows 7 both 32 bit and 64 bit systems Support optical touch screens 0x202E 0x06 dual touch and 0x04E7 0x80 four touches Sending user defined Smartset commands in EloOptions ini at system startup or driver loading Utility to allow user to define touch enabled areas EloTouchZones exe Position log files in Elo Touch Systems folder under ProgramData During calibration once a monitor is touched the session should be completed on that monitor Incorrect Windows Monitor number showed in Property page if the system has un connected video port IT2701 sleep resume fails about 20 of times EloConfig unwanted popup at system startup Support pCap touch screen OxEEF 7200 Release 4 0 2 Serial driver New calibration is not taking effect Serial driver After reboot previous calibration is not applied Serial driver Pre install either legacy serial driver or multi touch serial driver not both Release 4 0 3 Correct the multi touch mode in Lumio Optical monitor Added Windows 8 support Correct SmartSet timing issue Release 4 5 0 Provide touch and video functions for IDS Suite Provide option to limit number of touches to one touch set the value of EnableOneTouch under section Setup Options in EloOptions ini Users can use this feature to block multi touch gestures Support 6 touch Optical controller Support new
13. r Optical touch monitors e Provide options to limit number of touches please see Readme e IDS improvements slow response incorrect initial touch status incorrect power status report Release 6 2 1 e Check the 2521 controller firmware version then apply onboard calibration if it s 6 2 or newer e Need to retrieve controller firmware version from the iProduct field for certain controllers e IDS set get monitor power status using Elo VCP codes Release 6 3 0 e Border touch warning for 2515 07 monitors e Calibration of multiple monitors in spanned display mode e Bug fix where for certain touch monitors IntelliTouch 2500S S Cap 5020 the user is continuously being prompted to calibrate their touch monitor s after reboot e Bug fix for not mapping touch to display after calibration is performed in Windows 8 1 e Bug fix for partially removing Elo files after user confirmed not to proceed with uninstallation
14. s on the display where touch is either enabled or disabled The user can define a maximum of 64 zones for a single touch screen Enable touch area Remove zones Inside zone All zones Outside zone Selected zone Selection applies to all zones Touch zone box info Test ae Test all zones Position 93 36 Monitor number Timeleft 0 Close To define a touch zone e Click the Define Touch Zones button Two dialog boxes will be brought up e The dialog box titled EloTouchZones provides options for setting a touch zone and allows users to delete existing touch zones e The other dialog box which does not have a title bar will be used to define a new touch zone e The user can drag this second box to any touch screen and adjust its size and position e t may be specified in the EloTouchZones dialog box whether touch will be enabled inside or outside the zone If the user chooses to have touch enabled inside zone touch will only work within each defined touch zone Touch will be disabled outside of all touch zones e To save the zone click Save Zone from the EloTouchZones dialog box Restarts the Microsoft Touch Service if touch function appears to be lost Selection applies to all zones Touch zone box info Size 150x146 Som Test all zones Position 81 203 Monitor number 1 Time left 0 screen specific
15. s will display various properties of each connected and supported Elo touch screen such as Monitor Resolution Controller Serial Number Controller Firmware Version etc In addition to this information users will be given the ability to Disable Touch and Restore default calibration Also in this utility are the following three advanced options 3 3 1 Cursor Edge Acceleration CEA The Cursor Edge Acceleration tool is used to increase sensitivity along the edges of the touch screen This option allows users to access areas of the screen that would otherwise be limited by the frame of the monitor Note that CEA may not be configured until the monitor has been calibrated Cursor Edge Acceleration CEA Settings Edge Position CEA Speed Apply 25 V Top Bs s z Turn off CEA 26 7 Left 26 7 Right Medium 26 7 Bottom Fast ean Decrease CEA Area Select Defaults Increase Area To enable CEA click on the Select Default button and specify the desired parameters The position of CEA may be manipulated for all edges at once by means of the Increase Decrease CEA Area buttons or individually by means of the arrows along each edge Additionally CEA for particular edges may be disabled by unchecking their respective box The user will also be given the option to select between CEA speed settings slow medium and fast The user must click Apply before closing exiting out of
16. t need to reinstall the package for this change to take effect 3 4 Common Settings Configure shared touch screen settings such as Beep on Touch Touch Mode hiding the cursor during calibration and spanned display mode z Common Settings Beep on Touch E Motherboard Beeper V Extemal Speaker Tone Duration Touch Mode Click on touch iv ICK on tou V Hide cursor during calibration Click on release SAD apap ae PN AS Ee spanned display mode Mouse emulation 3 4 1 Beep on Touch Beep on Touch is a setting in which a beep sound is generated on contact with the monitor The user will have the option to enable or disable each of the following settings independently e External Speaker Plays a beep through an external speaker If user enables the Use custom sound file option he she will be given the option to choose a personal wav file to be played instead of the beep e Motherboard Beeper Plays a beep through the internal motherboard speaker With this option selected the user will be given the option to modify the beep s Tone and Duration through two independent separate slider bars 3 4 2 Touch Mode The Touch Mode setting has three options e Click on touch expresses that the click will be initiated on contact with the monitor e Click on release expresses that the click will be initiated upon the r
17. target then lift finger To skip calibration for this monitor press Esc The Elo calibration tool is used to calibrate touch recognition on supported Elo touch screen monitors After touching all 3 targets the screen will show Accept and Retry buttons The user can then test the calibration accuracy before selecting either Accept saving calibration data or Retry re doing the 3 point calibration Test touch drag performance to verify calibration accuracy Retry sion will timeout in 45 second Note Some advanced settings under Touch Screen Properties will not be configured until the touch screen has been calibrated Users may also start the calibration tool from command line from the Elo Touch Solutions directory under Program Files by typing EloConfig exe align 3 3 Touch Screen Properties 5 Touch Screen Properties ax USB 5 Touchscreen Information Cursor Edge Acceleration Windows Monitor Number 1 Monitor Resolutions 1280 x 768 Identify Monitor Monitor Position x 0 y 0 Re Align Touchscreen Model IntelliTouch 2701 2700 Interface Type USB Controller Firmware Version 1 9 0 0 Controller Serial Number L66697 Controller Diagnostic Code 0 Cursor Edge Acceleration Off Device path hid vid_04e78pid_00208 amp col03 7 Disable Touch F Restore default calibration Launching Touch Screen Propertie
18. the utility for any changes to take effect To disable CEA click on the Turn off CEA button 3 3 2 Identify Monitor This function will flash the number of the monitor on the screen display This is primarily used when there are multiple monitors connected to the system Note that this utility will not function until the monitor has been calibrated imam M 10 9 2013 E E 3 3 3 3 Re Align Align Use this option to recalibrate the selected monitor If the monitor has not been calibrated the button will be labeled Align instead of Re Align 3 3 4 PulseTouch Preference This option will only be available and visible when a supported PulseTouch monitor is connected to the system and its PulseTouch tab is selected Clicking on the PulseTouch button will launch the PulseTouch preferences window allowing the user to select four unique usage types Point of Sale Signature Gaming and General Note that Apply must be selected prior to exiting the preferences window before any changes are applied 3 3 5 Alternative calibration approach By default calibration is carried out by the controller if onboard calibration is supported But the user might have special case that need to bypass controller onboard calibration and use driver calibration In this case the user needs to configure an option in EloOptions ini file Under the section Calibration change the value DriverCalibration to 1 User does no
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