MXmeeting™ M200/M500 and M800/M1000
Contents
1. Active View 0 Edit Disable Is our children learning 3 Vy Active View 0 Edit Disable Figure 2 16 List Create Edit and Disable Webinars The resulting registration page for webinar attendees will look what is shown in Figure 2 17 YourCompany s Webinar Registration Jain us far a 1 hour webinar from ane of the greatest minds of aur time Joe Cool Job Title Watchdog Email Phone 1 800 5 Organization Peanuts Address 1 Great Pumpkin Lane Anytown USA Select a webinar to attend Learn how to become The Decider 05 28 2010 10 00 Eastern Time Never misunderestimate the power af the internets 06 01 2010 10 00 Eastern Time 15 aur children learning 06 02 2010 10 00 Eastern Time MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 20 of 31 2 7 Technical Publications Figure 2 17 Webinar Registration page for Attendees 2 7 ntegration In the left frame of the System Management page under Integration click th2. 21 23 3 CONFIGURING THE FIREWALL 23 3 1 BEHIND FIREWALL AND ACCESSIBLE BY USERS OUTSIDE 24 3 2 OUTSIDE THE FIREWALL 25 3 3 BEHIND FIREWALL AND NOT ACCESSIBLE BY USERS OUTSIDE FIREWALL 26 A MANAGE USERS ee ee ee eee een eer 27 5 START See eee eee ee 28 SL CERE eee ee 30 Le ee eee 30 SUPPORT CONTAG I KR UR Op RM 31 MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 2 of 31 Technical Publications The MXmeeting M800 M1000 web conferencing appliance MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 3 of 31 AJ 7 Technical Publications Contents 1 Installation The Web conferencing server package includes M2
3. Technical Publications September 1 ZULTYS SMARTER COMMUNICATIONS MXmeeting M200 M500 and M800 M1000 Release v4 2 Administration Manual Author Zultys Technical Support Department MXmeeting is a multi function web collaboration system MXmeeting features include Web conferencing sales presentations product demos interactive collaboration Webcam server up to 4 webcams can join in for live video interactive presentations Web seminar Seminars for view only attendees with no client or agent to install Totally platform and browser independent 250 port Voice conference bridge in the US and Canada with lecture mode Remote support remotely access and troubleshoot anyone s PC by emailing them a URL Remote Access Remotely access your own PC from anywhere without the worry of firewalls or static IP addresses Remote print issue a print command to instruct a local document to be printed at 1 or all of the participants remotely Webinar Polling Please note that if the MXmeeting warranty is not current the appliance cannot be upgraded and is not eligible for technical support The MXmeeting appliance will not be impaired by the failure but it will be unable to access the latest features In addition in the event that a problem should occur support is not available for an out of warranty system Furthermore depending on the product model you buy some of the meeting types may not be available to you
4. Technical Publications The following describes the fields in Figure 2 3 Public IP Address In order for users outside your LAN to host or join meetings you have to assign a public IP address If you don t have a fixed public IP address you can go to http www dyndns com to set up a domain name and copy the domain information and your DynDNS user account information to the meeting server configuration page After that you can always access your MXmeeting appliance by the domain name you set at DynDNS Note that MXmeeting offers the DynDNS client as a convenience to our customers MXmeetingis in no way affiliated with DynDNS or responsible for their service Any fees that you may incur with DynDNS are between you and DynDNS and have nothing to do with MXmeeting Authorized Public IP s to Join Internal Meetings If you have branch offices outside your LAN and you don t have a VPN use this setting to allow employees from those branch offices to join an internal secured meeting hosted in your LAN Current IP Settings These are the IP addresses that the meeting server has currently Permanent IP Settings The Permanent IP Settings refer to the desired IP settings you want your meeting server to have The permanent IP address can be the same as Public IP Address or different from Public IP Address If the permanent is a local IP address it will be different from the public IP address In such a case you will ne
5. Zultys Inc 771 Vaqueros Sunnyvale California USA 94085 www zultys com AJ ZLILT YS Technical Publications Contents INSTALLATION 4 1 1 ACCESSING YOUR M200 M500 WEB CONFERENCING 4 112 Re pur e 4 1 3 5 1 4 SEROSSOVERSCABLE ERE MEN 6 2 CONFIGURING THE WEB CONFERENCING APPLIANCE 6 2 1 CONFIGURE SERVER IP SETTINGS 5 2 8 2 2 545 10 2 3 MANAGING YOUR SSL CERTIFICATE 4 11 2 4 SCHEDULED MEETINGS AND ACTIVE 5 lt 14 2 5 CUSTOMIZING THE MEETING START AND PROMOTION 16 2 0 WEBINAR REGISTRATION s 222222222 0022337200228 02 19 Pela cc cic ce E 21 2 8 INTEGRATION WITH LDAP FOR USER AUTHENTICATION
6. Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 14 of 31 5 Fa ZUILT YS Technical Publications List of active meetings Number Meeting ID Host Name Host Email Host Phone xi Of Host IP Action Ine Users 57899716 John Doe 2200 46 66 67 96 97 Stop 2e 89541306 Doe 1 m n Figure 2 10 List of active meetings 66 67 96 97 Stop MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 15 of 31 AJ FULTYS Technical Publications 2 5 Customizing the Meeting Start and Promotion Pages In the left frame of the Server Management page under Customization click the Name amp Logo link This feature allows the Administrator to use show your company s name and logo on the standard meeting home page Organization Organization Name YourCompany IE Required Website http www company 8 g httg www acme cam Logo LRL company com logo gif e g http www acme camy loga gif Figure 2 11 Change the name and logo on standard meeting home page In the left frame of the Server Management page under Customization click the Entry Page link This feature allows the Administrator to use a different home page as the sta
7. Sign Out e Host an unscheduled meeting Join a meeting Schedule a meeting 1 12 12 2009 08 00 AM ID 9551 9882 Tomorrows Staff Meeting Start Invite Edit Delete Home Sign in to host a meeting Meeting Server Address 192 168 1 17 Email Address admin Password Remember Me Signin 2 12 12 2009 08 00 ID 1436 5062 MXmeeting Release Start Invite Edit Delete 3 12 15 2009 03 00 PM ID 1579 9432 Company Meeting Start Invite Edit Delete Available meeting rooms 1 Available participants 9 Figure 5 1 Start Meeting Figure 5 2 Enter Meeting Control Panel MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 28 of 31 AJ 27 Technical Publications Click on the Host an unscheduled meeting button as shown in Figure 5 2 and then select a meeting type Your meeting starts Figure 5 3 File Tools Help Showing my screen Start file transfer Show My Desktop Show specifc application specific monitor or the entire desktop On off status of showing screen start or pause showing my screen Start chat ist Q Record computer screen and audio Chat Send Files V Record Attendees m Jahn Doe Hast Me List of attendees 0 Grant presentation rights to another attendee
8. with the following IP setting Address 192 168 1 100 Subnet Mask 255 255 255 0 Next do the following Disconnect your computer from any network including the wireless Power on the M200 M500 as described above Wait for the ready light to turn green This usually takes about 90 seconds Connect the M200 M500 to your computer using the included crossover cable or any Internet cable Open a browser on your computer and type http 192 168 1 192 The home page Figure 1 1 should display Once you have accessed the meeting server you are ready to configure the server Do not disconnect your computer from the meeting server before you complete the configuration described in the next section After the configuration connect the M200 M500 to your network using a regular Ethernet cable which is not included Note that after you change the system IP settings the web page will hang You will need to use the new IP address to access the appliance 2 Configuring the MXmeeting Web Conferencing Appliance After you access the meeting server home page Figure 1 1 click the Web Conferencing Server Management link and you will see the login page shown in Figure 2 1 Type admin for the Email field password for the Password field To change the default administrator account you use Manage Users see Section 4 to change the default email and password to your choice MXmeeting Release v4 2 M200 M500 amp M800 M1000
9. 3 You do not need to do any configuration on your firewall Employee MXmeeting 200 Employee Corporate Network Figure 3 4 Inside Firewall and Not Accessible by Users outside Firewall IVIAIIICCLUIIU V4 4 EUUI IVIJUU amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 26 of 31 2 7 Technical Publications 4 Manage Users Login to the home page for your M200 M500 or M800 M1000 appliance and enter the management page shown in Figure 2 2 Under the User Management category click the Users link A list of users will display as shown below Add Mew User Adm inistrator Status Action Admin admin Yes Active Edit Delete John First Name Last Name Email Phone john doe com 213 564 6363 No Active Edit Delete Doe Figure 4 1 List of Users You can click Add New User button to add a new user Under the Action column click the Edit link to edit a user profile or Delete link to delete a user profile from the system Figure 4 2 below shows the page to create a user You can define the meeting functions for each user Create New User First Name John Required Last Name Coe Email Address jo
10. Ces via Browser na Flash Grant keyboard and mouse to one or all attendees Start webcam E Whiteboard start a drawing application Presenter Controller amp Annotation Highlight anywhere on the desktop Invite Attendee 1 Meeting Server Address 2 Meeting 10 5492 4913 Basic meeting information for meeting invitation Display the detailed information for meeting invitation including auto filled email invitation Invite Attendees Contains RHUB technology Figure 5 3 Main Meeting Control Panel MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 29 of 31 AJ ZULILT YS Technical Publications After the meeting starts invite people to join your meeting by telling them the IP address and meeting ID shown on your meeting control panel You can also click the Invite Attendees button for more invitation details 6 Reporting In the left frame of the System Management page click the Report link to use the Reporting feature The reporting feature allows the Administrator to view details on all meetings that have taken place using a MXmeeting appliance The report can be run for any specified dates and optionally for any set of users The report data can also be downloaded into an Excel file Report List of Meetings User otal Meeting Time 48h 52m 405 From 09 17 2009 ze All Use
11. 00 M500 or M800 M1000 appliance or server Analog console cable Ethernet crossover cable Power cord Power brick for M200 M500 only Brackets for M800 M1000 1 1 Accessing your M200 M500 Web Conferencing Appliance There are two ways to access the M200 M500 appliance by using plug and play or by using an Ethernet crossover cable To access the M800 M1000 appliance use plug and play In all cases an Internet browser needs to be used to access and configure the server 1 2 Plug and Play This method requires that you have A DHCP server on your network computer with Microsoft Windows 98 2000 XP or Vista It is important to follow the instructions below to start the server for initial setup 1 Connect the server with an Ethernet cable not the crossover cable in the package to your network 2 Plug in the power cord to automatically power on the server 3 Wait for the ready light to turn green This usually takes about 30 seconds Open a browser on your computer and type http myonlinemeeting The following page should appear MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 4 of 31 2 ZLIL T YS Technical Publications SF ZULTYS SMARTER COMMUNICATIONS Welcome to Zultys Inc v4 2 MXmeeting GI Join Meeting e Host Host Meeting Quick User Guide Downl
12. 02 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 22 of 31 AJ 7 Technical Publications 2 9 Licensing In the left frame of the System Management page under Licensing click the Request link This allows your MXmeeting appliance to host more meetings and allow more users License Request Current Number of Meeting Rooms 25 Current Number of Users 100 Number of Additional Meeting Rooms 25 Number of Additional Users 100 Figure 2 21 Request additional meeting rooms and users In the left frame of the System Management page under Licensing click the Upgrade link By filling in the license key and clicking submit you can upgrade the license for your MXMEETING appliance Upgrade licenses New License Key Figure 2 22 Upgrade MXMEETING license 3 Configuring the Firewall There are three ways to deploy your M200 M500 M800 M1000 MXmeeting appliance 1 Outside the Firewall 2 Inside the Firewall and Accessible by Users outside Firewall MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 23 of 31 2 ZLIL T YS Technical Publications 3 Inside the Firewall and not Accessible by Users outside Firewall Depending on the deployment you may or may not need to configure your firewall 3 1 Behind Firewall and Accessible by Users
13. 1 AJ ZLIL T YS Technical Publications Below is a sample setting to integrate with an Active Directory The sample setting allows only the users in the WebMeeting user group to access this system Host IP 192 168 1 145 Port 3268 Base DN DC Aceme DC local User DN Doe CN Users DC Acen Password User Group Name WebMeeting optional Optional Figure 2 19 Enable LDAP integration Only LDAP Version 3 is supported No SSL encryption can be used for User DN and Password authentication If a user with valid credentials fails to pass authentication by your LDAP server check the following Your LDAP configuration meets with the work conditions of this system e Your LDAP entries have the distinguishedName DN attribute filled with proper values Empty values are not allowed A Microsoft Active Directory server should automatically fill proper values for the attribute You can test whether individual users can be found for the given LDAP settings as shown in Figure 2 20 Enter the login name and password for a specific user The resulting page will say either LDAP authentication succeeds or show a detailed trace of where the LDAP authentication failed Test the LDAP Authentication Username jcool Password eseses Figure 2 20 Test specific LDAP Users to insure correctness of LDAP settings MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 00000002
14. Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 6 of 31 ZUJLT YS Technical Publications Email Address Password Figure 2 1 Login Page After login the Server Management home page is displayed The Server Management Navigation frame is shown in Figure 2 2 A 263 MXmeeting System Management Sign Out Home P Configuration Server Profile IP Settings System Settings Number of Meeting Rooms 4 SSL Certificate Number of Concurrent Users 100 User Management Serial Number 10998 Users Model M200 Meetings System Version 4 0 1 build 3 0 16 Scheduled Address 00 60 f2 36 02 58 Active m Customization Name amp Logo IMPORTANT Register to ensure Entry Page Software is properly updated Promotion Page Audio Conference You are informed of the most recent changes You receive the manufacturer support and warranty Integration Application Server LDAP Licensing Request Upgrade Figure 2 2 Management Home Frame MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 7 of 31 AJ ZLILT YS Technical Publications 2 1 Configure Server IP Settings In the left frame of the System Management page under Configuration click the IP Settings link Figure 2 3 is displayed Configure Server IP Settings Pub
15. IBZGE UcnwvzdcbBF vinBnu SiVzmdbE2zyEmESHZzwmncedgac ucnKdagJgz eBMnBwpgEZPiDy J72skq 6b kKLELalHOwvrgPwu aoa TAE BBHBHSHEH SHSHSSSSHSUHSSHESSHSISHSSESEHBHSSESHSHSHSESHSISHSHAHE Tie Aas Cae OUNGIE USHIHHSHHEIU NN estensioni ca bundle txt Bundle of Root Certificates HH Original Date Thu Mar 2 11 42 76 CET 2008 11 50 db b 3e e2i d7 lO PB LIS hCG TE 5e 9e d4 24 a f3 ral 43 5140 03 66 09 55 01 4d4d 91 3b d6 0989 3 5 07 30 03 d4d 4b d4 8e5 15 743 5n0 01 10 ab 68 065 12 37 Upload SSL Certificates Figure 2 7 Setting up an SSL Certificate step 3 Test your SSL Certificate as described in step 4 Figure 2 8 MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 13 of 31 AJ ZULILT YS Technical Publications Step 4 Test Your SSL Certificate Reboot this system After reboot open a browser and type https fyaur damain name to test your SSL certificate If you see a security alert and the manufacturer default certificate check the following e You generated several CSRs and did not use the latest one to purchase vour SSL e You are using C4 or a type of certificate that this system does nat support Other issues regarding your certificate would be explained by your bro
16. URL so that you can easily access the appliance by a new IP address The reset does not affect any other data including user profiles meeting logs scheduled meetings SSL certificate audio integration setting etc To reset the MXmeeting M200 M500 appliance you just push a pin into the reset button on the back and hold it for over 6 seconds until the Ready light turns off After over 20 seconds when the Ready light turns on you can access the appliance To reset the MXmeeting M800 M1000 appliance you need to connect it with your monitor keyboard and mouse The server runs in a Fedora Linux system The default operating system login name is turbomeeting and the password is password After logging in right click on the desktop and open a Terminal session Type ResetTM which resets the appliance Then open a browser and type http localhost to access the TurboMeeting administration pages Use the system default account admin as the email and password as the password Refer to the Section 1 1 about how to access to your appliance after the reset 8 Support Contact If you purchased the MXmeeting Appliance from a Zultys value added reseller please contact them for support If your reseller is not able to provide you adequate support your reseller will contact us or you can contact us directly Zultys Inc 771 Vaqueros Ave Sunnyvale CA 94085 Tel 408 328 0450 Fax 408 328 0451 support Qzultys com http www zul
17. e Application Server link This feature allows the Administrator to use their own authentication server such as a CRM system for user authentication Configuration User Authentication URL Leave the URL field blank to disable the integration function Cache user passwords and authenticate users by this server when your user authentication server is dawn Note that the cached passwords is irreversibly encrypted in the database Authentication requires User Email User Name Figure 2 18 Integration with your server for user authentication For more details on how to integrate with an authentication server 1 to http www MXmeetingcom com 2 Click the Support link 3 Click the Integration link 2 8 Integration with LDAP for User Authentication LDAP Integration only works with the M800 M1000 appliances Login to your MXmeeting appliance and enter the management page shown in Figure 2 2 Under Integration click the LDAP link and you will be shown the settings in Figure 2 19 To integrate with the LDAP server specify the LDAP server s IP address as the Host IP address the LDAP Port for TCP communication not the SSL port any user s distinguished name as the User DN the Password for the user specified in the User DN field MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 21 of 3
18. ed to do port forwarding on your firewall router to forward TCP traffic from the ports 80 443 and 8889 at the public IP address to the corresponding ports at the permanent IP address See the next section for details Carefully check that the DNS setting is correct A wrong DNS setting will stop the meeting server from connecting to the Zultys communications release servers for automatic updates MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 9 of 31 AJ ZLILT YS Technical Publications Note that after you change the permanent IP settings the web page will hang because the server IP address has been changed You will need to use the new IP address to access the appliance If you make a mistake in configuration you need to reset the appliance See Section 6 for details 2 2 System Settings In the left frame of the Server Management page under Configuration click the System Settings link Figure 2 4 is displayed System Settings Language English Time Zone 5 Pacific Time US amp Canada Time amp Date 12 hour US minute 05 26 2010 Don t change the date format Date Format 2 used to display reports etc e g 12 31 2010 is in format of MM DD YYYY Enable auta update of system recommended Enable multipaint videa canferencing Acc
19. ess this server only via SSL this will reduce system performance Update System Now only if auto update is disabled Figure 2 4 System Settings The following describes the fields in Figure 2 4 Language The language for the MXmeeting Server Management UI can be changed to English Chinese Simplified Chinese Traditional Japanese or Spanish Time Zone and Time amp Date Set the correct time zone time and date for the MXmeeting appliance MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 10 of 31 2 7 Technical Publications Enable auto update of system The MXmeeting appliance retrieves software updates automatically if this is enabled This is done at 3 AM for the time set on the appliance Enable multipoint video conferencing This setting determines if multipoint video conferencing is enabled for this MXmeeting appliance Multipoint video conferencing allows up to four meeting participants to show their webcams Access this server only via SSL By default screen images during a meeting are transmitted with MXmeeting proprietary encryption for efficiency However you can use SSL for encryption by enabling the Access this server only via SSL option See the section Manage Your SSL Certificate about how to upload your own SSL Certificate Update System Now Th
20. hniidoe com Password sesssses Retype Password sesseseses Phone 213 564 6363 Time Zone GMT 08 00 Pacific Time US amp Canada Expiration Mever Year Month Day Is Administrator Yes No Meeting Privilege least one meeting type is required Meeting Type Interactive Meeting Meeting Type Seminar Meeting Type Remote support Meeting Type Remote access to my computer v Send files v Chat Record Multipaint videa conferencing Figure 4 2 Create a user profile MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 27 of 31 AJ FULTYS Technical Publications 5 Start Meetings After you complete the above configuration you can start to host and invite people to join your meetings Open your browser and type the IP address of the MXmeeting appliance into your browser You should see the home page shown in Figure 1 1 Click the Host button to host a meeting The next page will ask you to accept a Java Applet Accept it TurboMeeting starts to run Figure 5 1 The Meeting Server Address in Figure 5 1 is your meeting server IP address Type your email and password to start a meeting The meeting control panel switches to the entry meeting control panel shown in Figure 5 2 Technical Publications MXmeeting MXmeeting File Tools Help File Tools Help Home Active Profile
21. icate State City and Country This is the State City and Country that you specify in your SSL certificate Next obtain an SSL certificate as shown in Step 2 Figure 2 6 For the SSL certificate specify the same Common Name Organization State City and Country that you specified in Step 1 Step 2 Purchase Your SSL Certificate You may go to http veww gadaddy cam and purchase an affordable SSL certificate with the CSR you just created When downloading your certificate select Apache as the Server Type MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 12 of 31 AJ ZLILT YS Technical Publications Figure 2 6 Setting up an SSL Certificate step 2 Locate your SSL Certificate file and your CA Root Certificate file Using Microsoft WordPad copy and paste the contents of these files into the files shown in step 3 Figure 2 7 Step 3 Upload SSL Certificates Use Microsoft WordPad to open the certificates to copy and paste Don t use Notepad as it does nat properly handle Unix newlines in the file Your SSL Certificate The file name has a crt HIIEhjCCAZ6g wIBAgIQUKIGSKB83 kNpSHqWZz 9SdJzANBgkghkiGouwO extension J d glo kNpSHquz gk BAQUF ADBY MoOswcoYDVOOGEwITRTEUMBIGAIUEChMLOWRKVHJIi1c3QgPACKEESKBGN ZFRydzEW IEV4dcvybm trTHLETICSZEXR3bB3JrMSIwIAYDVOODExXxl
22. ion s port s with three different definitions for ports 80 443 and 8889 using TCP 3 2 Outside the Firewall With this deployment Figure 3 3 your MXmeeting appliance is completely outside your corporate firewall There is no firewall configuration needed MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 25 of 31 AJ ZLIL T YS Technical Publications To configure the server settings Figure 2 3 for this deployment you will need to obtain from your Internet service provider ISP the IP address subnet mask default gateway and DNS settings Input the IP address in the Public IP Address field and other IPs in the Permanent IP Settings Internet wu MXmeeting M200 Figure 3 3 Deployment Outside the Firewall 3 3 Behind Firewall and Not Accessible by Users outside Firewall This deployment Figure 3 4 disallows users from connecting to the meeting server from the Internet outside your firewall and provides the maximum meeting access security Tt will not allow any users outside your firewall VPN to join any meetings hosted on the server On the Server IP Settings configuration page see Section 2 1 choose the option No public IP address This server is used only by internal users Then assign a static local IP subnet mask default gateway and DNS servers for the meeting server Figure 2
23. is feature retrieves updated MXmeeting appliance software from the MXmeeting web site NOTE The prompt is parentheses is not true and will be removed in future iterations The Update Now feature works if the enable auto update box is checked or unchecked 2 3 Managing Your SSL Certificate In the left frame of the Server Management page under Configuration click the SSL Certificate link Step 1 of setting up an SSL certificate is displayed as in Figure 2 5 MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 11 of 31 Organization Name Your Company 2 7 Technical Publications step 1 Generate Your CSR Certificate Signing Request Alert Generating a CSR will revoke your existing SSL certificate if you have Uploaded in the system Common Name webmeeting company cam Required e g webmeeting acme car feg Acme Inc State California feg California Use the full name City San Jose tieg San Jose Country United States Generate CSR Figure 2 5 Setting up SSL Certificate step 1 The following describes the fields in Figure 2 5 Common Name This is the domain name for your MXmeeting appliance This must match the domain name you specify in your SSL certificate Organization Name This is the Organization Name you specify in your SSL certif
24. is the URL that is used to host a meeting http yourMeetingServerAddress as wapi goto downloader role host Here is the URL that is used to join a meeting http yourMeetingServerAddress as wapi goto downloader role attendee Here is the HTML code used to allow users to host a meeting lt form action http yourMeetingServerAddress as wapi goto downloader method post gt lt input type hidden name role value host gt Email Address lt input type text name email value gt Password lt input type password name user password value gt lt input type submit name submit value Host Meeting gt lt form gt MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 17 of 31 AJ ZLIL T YS Technical Publications Here is the HTML code used to allow users to join a meeting form action http yourMeetingServerAddress as wapi goto downloader method post gt lt input type hidden name role value attendee gt Meeting ID tvpe texr name meeting zd value Meeting Password lt input type password name password value gt Your Name lt input type text name name value gt lt input type submit name submit value Join Meeting lt form gt In the left frame of the Server Management page under Customization click the Promotion Page
25. lic IP Address 3 public IP address or domain name bb b7 95 87 B g 168 87 66 196 webmeeting acme com O Dynamic DNS host name if vou don t have a static public IP address Click this link for instructions to setup a dynamic DNS host name Host Name e g meeting homedns org User Name Password Retype Password Ma public IP address This server is used only by internal users Authorized Public IP s to Join Internal Meetings Multiple IF s are separated by commas e g 29 12 21 9 122 21 23 190 Current IP Settings IP Address 132 158 1 122 After each reset the subnet mask 255 255 255 current IP settings Default Gateway 132 168 1 1 acquired by DHCP They ONS 1 n nu m B are temporary DNS 2 ood 4 Permanent IP Settings IP Address 192 1681 127 After each reset you need to submit this farm Subnet mask 955 255 255 0 once in order to enable this permanent IP Default Gateway 192 16811 settings which are required Preferred ONS server Alternate DMS server 8 8 4 4 Figure 2 3 Configure Server IP Settings Note that if you change the IP settings and submit the changes your browser may hang because the IP is changed You should use the updated IP to access the appliance MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 8 of 31 2 7
26. link This allows the Administrator to change the web page that meeting attendees see when a meeting ends The web page can be used to solicit feedback sell products or services or display your organization s home page Promotional URL presented to attendees when meetings end http wan Company cam promotional html e g http www acme com Figure 2 13 Change default promotion page MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 18 of 31 EJ ZLIL T YS Technical Publications In the left frame of the Server Management page under Customization click the Audio Conference link This allows the Administrator to change the telephone number used for audio conferencing Audio Conferencing Options Mone My audio conferencing number Use Meeting ID as the audio conference Access Code Zultys Free Audio Conferencing Service using a US conference call number Figure 2 14 Change audio conference phone number 2 6 Webinar Registration In the left frame of the System Management page under Webinar Registration click the Configuration link This feature allows the Administrator to setup a registration page for all of your webinars Figure 2 15 shows the fields that can be customized for this registration page Configure Webinar Registration Headline YourCompany s Webinar Registration Welco
27. me message Join us for Hour webinar from one of the greatest minds of our time The welcome message is displayed just below the headline You can leave the welcome message empty Fields be filled by users Mame Email Job Title Phone Organization Name Address mi vf This 15 a customized field with the following field name Confirmation page after registration Use the default page provided by the system with the following message You are registered 5 Use the following URL Display all coming webinars within the following days 360 Figure 2 15 Registration page for all webinars MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 19 of 31 2 7 Technical Publications In the left frame of the Server Management page under Webinar Registration click the Management link This feature allows the Administrator to list create edit and disable upcoming webinars 5 shown in Figure 2 16 Webinar Management 05080010 EE Subject Host Start Time Status Registration Action 7 Learn how to become The G AW 05 28 2010 Decider 10 00 Mever misunderestimate G AW 06 01 2010 the power of the internets 10 00 06 02 2010 10 00 Active View 0 Edit Disable
28. ndard meeting home page Use My Page as the System Home Page Alert Before vou start to use your own home page carefully prepare the following Note the URL below for accessing the system management pages Keep it for reference e Note the Host and Join Meeting URLs and the download URL on the default system home page You may need those URLs on your own system home page e To change back to the default system home page just leave your system home page URL empty Further instructions on how to customize this system can be found in the support section of http www zulty com My system home page LRL e g http www acme com meeting html Submit Figure 2 12 Use a new page for the meeting home page MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 16 of 31 AJ ZLIL T YS Technical Publications The system home page specified in Figure 2 12 should contain ways for users to host and join meetings There are two ways for users to host and join meetings 1 click URLs or buttons associated with the URLs on your page 2 submit forms on your page Using URLs is the easiest way for customization Using forms gives you a better control of customization In the following examples substitute for yourMeetingServerAddress the host name e g webmeeting company com for your MXmeeting appliance Here
29. ng server IP settings the Inbound port may be called Source port the MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 24 of 31 EJ ZLULTYS Technical Publications Private port may be called Destination port You can input anything in the Description field Don t forget to check the Enable fields EH He e E Figure 3 2 A sample of firewall configuration This deployment gives you the maximum flexibility in terms of meeting access security control With this deployment you can host two types of meetings Internal meetings that only users behind your firewall can join including users the Virtual Private Network or VPN Note You can manually allow external users by specifying a list of IP addresses External meetings that anyone including attendees outside your firewall can join If you have difficulty in configuring port forwarding please refer to the following URL for step by step guidance for your router http portforward com english routers port forwarding routerindex htm On the page find your router model or a model similar to yours Click the link for your router On the next page click Click here to skip this advertisement Now it shows a long list of applications you can do port forwarding for Just pick one application Replace this applicat
30. oad MXmeeting if your browser fails to auto launch a meeting Figure 1 1 Home Page If the page does not display and you are familiar with your router check the IP address your router has assigned to the MXmeeting appliance which is named myonlinemeeting Then input the IP address in your browser and you can access the MXmeeting appliance If the page does not display and you are not familiar with your router go to the next initial startup method as detailed below 1 3 Local Access For the M800 M1000 appliance only if you fail to access the appliance by the above method do the following Plug in your keyboard mouse and monitor to the appliance Power on the appliance Wait for 1 minute Type turbomeeting as the Username and password as the Password Wait for up to a couple of minutes and you will be connected to the Fedora 4 desktop Open a browser by clicking the browser icon on the top banner This will take you to the MXmeeting web login page Figure 1 2 Follow the sections below to configure the appliance using the browser MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 5 of 31 AJ ZLILT YS Technical Publications 1 44 Crossover cable The crossover cable is only used for the M200 M500 appliance Before you use the crossover cable method configure your computer in any operating system
31. outside Firewall This deployment Figure 3 1 is most popular and it is typically done by connecting MXmeeting appliance with the DMZ port of your router You can also place the MXmeeting appliance anywhere on your LAN Zultys highly recommends that M800 and M1000 appliances be placed BEHIND the firewall due to potential security issues related to the O S on these appliances 7 Firewall Firewall 3 Ow Employee Client Ls g 5 Employee MXmeeting M200 Employee Corporate Network Figure 3 1 Inside Firewall and Accessible by Users outside Firewall In order for external users to access your appliance you need to open the inbound TCP ports 80 443 and 8889 on your firewall router and forward the inbound TCP traffic on these ports to the corresponding ports of the local IP address of your MXmeeting appliance If you are using a SOHO or home router opening inbound ports and doing port forwarding are fairly easy For example in a LinkSys router you usually look for the Applications link In a Belkin router you look for the Virtual Servers link After clicking the link you will see a page similar to Figure 3 2 Fill in the three TCP ports 80 443 and 8889 and your MXmeeting appliance local IP address The firewall configuration is done In Figure 3 2 the Private IP address is the MXmeeting appliance s local IP address which you define when you configure the meeti
32. rs h hour m minute s second To 09 24 2009 Download in Excel Number Meeting ID Host Meeting Meeting of Start Time Duration IP Address Name Subject Type Attendee Johr 09 23 2009 Dae seminar Seminar 13 12 01 Jane o9 22 2009 1ih sim 57890716 Interactive 16 03 35 ac be H 15 4 ER lone 09 22 2009 11h 31m Doe 16 03 16 325 O42050035 48m 44s 66 67 9b 9 hb b Sb 8 Jane 09 21 2009 8h 36m g5843378 Dna Interactive 20 08 47 34e bo 15 4 Figure 6 1 Report of meeting activity 7 Reset Appliance The following are two cases when you have to reset your appliance 1 You forgot the administrator password 2 You move the appliance to a different network and you cannot access the appliance because you did not change the appliance IP settings for the new network while you could access the appliance in the previous network The MXmeeting appliance does three things during the reset 1 It resets the system administrator account to the default one admin as the email and password as the password If you have multiple administrators it only resets the first one s account MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 30 of 31 AJ 7 Technical Publications 2 It changes the IP settings to use DHCP 3 Itremoves your own system home page
33. tys com MXmeeting Release v4 2 M200 M500 amp M800 M1000 Admin Guide 0000000202 Revision 2 9 1 2010 2010 Zultys Inc No reproduction of distribution without permission Page 31 of 31
34. wser Figure 2 8 Setting up an SSL Certificate step 4 2 4 Scheduled Meetings and Active Meetings In the left frame of the Server Management page under Meetings click the Scheduled link This feature shows you the list of scheduled meetings for your MXmeeting appliance The provided URLs show all of the public meetings and provide a link for how to join the meeting List of Scheduled Meetings The URL to publish the scheduled public meetings HTML http webmeaeting campanvy cam as wapi list public scheduled cuidzFRFE EZIIAGdEGBAzEwSyF GALUAgdBaT ussar The URL to publish the scheduled public meetings in XML http vehmaeting company cam as wapi list public scheduled is xml amp cuidcFREDE2IIAGdEGBAzEwSyFiGALIAgdBoTusssD List of Scheduled Meetings Host Host Email Host Meeting ID Meeting Subject Start Time Time Zone Phone GMT 12 00 International 34028138 Seminar Recurring Date Line West John Doe jdoeGcompany cam GMT 12 00 International 39161351 Remote support Recurring Date Line West Jahn Doe jdoeGicampany cam Figure 2 9 List of scheduled meetings In the left frame of the Server Management page under Meetings click the Active link This feature shows you the list of active meetings for your MXmeeting appliance As the administrator you can stop an Active meeting by clicking the Stop link as shown in Figure 2 10 MXmeeting Release v4 2 M200 M500 amp M800 M1000
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