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HP Deskjet F4100 All-in

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2. 114 Flashing lights 114 Device messages 117 File messages 118 Supported file types for the HP All in One 119 General user messages 119 Paper messages 120 Power and connection messages 122 Print cartridge messages 124 13 HP warranty and support Warranty 129 Support process 129 Before you call HP customer support
3. 34 Create printing shortcuts 35 1 Contents Perform special print jobs 36 Print a borderless image 36 Print a photo on photo paper 37 Create custom cd dvd labels 38 Print using Maximum dpi 38 Print on both sides of the page 39 Print a multiple page document as a booklet 40 Print multiple pages on a single sheet 42 Print a multiple page document in reverse order 43 Reverse an image for iron on transfers
4. 129 Contents 3 Contents HP support by phone 130 Phone support period 130 Placing a call 130 After the phone support period 130 Additional warranty options 131 Call HP Korea customer support 131 Prepare the HP All in One for shipment 131 Pack the HP All in One 131 14 Technical information Specifications 133 Environmental product stewardship program 134 Paper use
5. 134 Plastics 134 Material safety data sheets 134 Recycling program 135 HP inkjet supplies recycling program 135 Energy consumption 135 Disposal of Waste Equipment by Users in Private Households in the European Union 136 Regulatory notices 137 FCC statement 137 Notice to users in Australia 137 Notice to users in Korea 137 VCCI Class B compliance
6. 29 Make the HP All in One the default printer 30 Change the print settings for the current job 30 Set the paper size 30 Set the paper type for printing 31 View the print resolution 32 Change the print speed or quality 32 Change the page orientation 32 Scale the document size 33 Change the saturation brightness or color tone 33 Preview your print job 34 Change the default print settings 34 Printing shortcuts
7. 68 Align the print cartridges 69 Clean the print cartridges 71 Clean the print cartridge contacts 71 Clean the area around the ink nozzles 72 Remove ink from your skin and clothing 74 11 Shop for printing supplies Order paper or other media 75 Order print cartridges 75 Order other supplies 76 12 Troubleshooting Troubleshooting tips 77 Communication problems over a USB connection 77 Information on paper
8. 78 Clear paper jams 79 View the Readme file 79 Hardware setup troubleshooting 79 Software installation troubleshooting 83 Uninstall and reinstall the software 86 Print cartridge troubleshooting 88 Information on print cartridges 95 Print quality troubleshooting 95 Print troubleshooting 99 Copy troubleshooting 108 Scan troubleshooting 111 Errors
9. Print a multiple page document in reverse order Reverse an image for iron on transfers Print on transparencies Print a group of addresses on labels or envelopes Print a poster Print a Web page Print a borderless image Borderless printing lets you print to the top bottom and side edges of 10 x 15 cm 4 x 6 inch HP Premium Plus Photo Papers with a tear off tab When you remove the tear off tab the printed image is borderless and extends to the edges of the paper TIP You can automatically adjust the settings in the Properties dialog box to print a borderless 10 x 15 cm 4 x 6 inch photo on HP Premium Plus Photo Paper Click the Printing Shortcuts tab and then in the Printing Shortcuts list select Photo printing borderless You can also set the options manually as described in the following procedure To print a borderless image 1 Remove all paper from the input tray and then load the photo paper print side down 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab Chapter 7 36 Print from your computer Print 6 In the Resizing Options area click the appropriate paper size from the Size list
10. Software installation troubleshooting Print cartridge troubleshooting Print quality troubleshooting Print troubleshooting Copy troubleshooting Scan troubleshooting Errors Troubleshooting tips This section contains the following topics Communication problems over a USB connection Information on paper Clear paper jams View the Readme file Communication problems over a USB connection If the HP All in One and computer are not communicating with each other try the following Look at the On light located on the front of the HP All in One If it is not lit the HP All in One is turned off Make sure the power cord is firmly connected to the HP All in One and plugged into a power outlet Press the On button to turn on the HP All in One Check the USB cable If you are using an older cable it might not be working properly Try connecting it to another product to see if the USB cable works If you experience problems the USB cable might need to be replaced Also verify that the cable does not exceed 3 meters 9 8 feet in length Troubleshooting 77 Troubleshooting Check the connection from the HP All in One to your computer Verify that the USB cable is securely plugged into the USB port on the back of the HP All in One Make sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly
11. 60 Print a self test report 60 2 Contents Work with print cartridges 61 Handle the print cartridges 62 Check the estimated ink levels 62 Replace the print cartridges 63 Use ink backup mode 67 Ink backup mode output 67 Exit ink backup mode 67 Use a photo print cartridge 67 Store the print cartridges 68 Print cartridge storage and handling 68 Print cartridge protector
12. Print from a software application Make the HP All in One the default printer Change the print settings for the current job Change the default print settings Printing shortcuts Perform special print jobs Stop a print job Resume a print job Print from a software application Most print settings are automatically handled by the software application You need to change the settings manually only when you change print quality print on specific types of paper or transparency film or use special features To print from a software application 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Select the HP All in One as the printer If you set the HP All in One as the default printer you can skip this step The HP All in One will already be selected 4 If you need to change settings click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences NOTE When printing a photo you must select options for the correct paper type and photo enhancement 5 Select the appropriate options for your print job by using the features available in the Advanced Printing Shortcuts Features and Color tabs TIP You can easily select the appropriate options for your print job by choosing one of the pre
13. 9 Repeat if necessary for the other print cartridge 10 Gently close the print cartridge door and plug the power cord into the back of the HP All in One Print cartridge troubleshooting 91 Troubleshooting To replace the print cartridges 1 Make sure the HP All in One is on CAUTION If the HP All in One is off when you open the print cartridge door to access the print cartridges the HP All in One will not release the cartridges for changing You might damage the HP All in One if the print cartridges are not docked safely when you try to remove them 2 Open the print cartridge door The print carriage should move to the center of the HP All in One If the print carriage does not move to the center turn the HP All in One off and then on 3 Wait until the print carriage is idle and silent and then lightly press down on a print cartridge to release it If you are replacing the tri color print cartridge remove the print cartridge from the slot on the left If you are replacing the black or photo print cartridge remove the print cartridge from the slot on the right 1 Print cartridge slot for the tri color print cartridge 2 Print cartridge slot for the black and photo print cartridges 4 Pull the print cartridge toward you out of its slot Chapter 12 92 Troubleshooting Troubleshooting 5 If you are removing the black print cartridge in order to install the photo print cartridge store the black prin
14. Print cartridge troubleshooting 89 Troubleshooting To print a self test report 1 Load letter or A4 unused plain white paper into the input tray 2 Press and hold the Cancel button and then press the Start Copy Color button The HP All in One prints a self test report which might indicate the source of the printing problem A sample of the ink test area of the report is shown below 3 Make sure the test patterns show a complete grid and the thick color lines are complete If more than a few lines in a pattern are broken this might indicate a problem with the nozzles You might need to clean the print cartridges If the black line is missing faded streaked or shows lines this might indicate a problem with the black print cartridge in the right slot If any of the color lines are missing faded streaked or show lines this might indicate a problem with the tri color print cartridge in the left slot To clean the print cartridges from the HP Photosmart Software 1 Load letter A4 or legal unused plain white paper into the input tray 2 In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox NOTE You can also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then click Service this device The Printer Toolbox appears 3 Click the Device Services tab 4 Click Clean the P
15. 44 Print on transparencies 44 Print a group of addresses on labels or envelopes 45 Print a poster 46 Print a Web page 47 Stop a print job 47 Resume a print job 48 8 Use the copy features Make a copy 49 Set the copy paper type 49 Change copy speed 50 Make multiple copies of the same original 51 Copy a two page black and white document 52 Make a 10 x 15 cm 4
16. CD DVD tattoo paper 5 x 7 in Copier multi purpose or plain papers Letter or A4 Envelopes Appropriate listed envelope size Greeting card papers Letter or A4 Index cards Appropriate listed card size if listed sizes are not appropriate you can specify a custom paper size Inkjet papers Letter or A4 Iron on T shirt transfers Letter or A4 Labels Letter or A4 Legal Legal Letterhead Letter or A4 Panorama photo paper Appropriate listed panorama size if listed sizes are not appropriate you can specify a custom paper size Photo papers 10 x 15 cm with or without tab 4 x 6 in with or without tab letter A4 or appropriate listed size Transparency films Letter or A4 Custom size papers Custom paper size Set the paper type for printing If you print on special papers such as photo paper transparency film envelopes or labels or if you experience poor print quality you can set the paper type manually To set the paper type for printing 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab 6 In the Basic Options area click the appropriate paper type
17. Cause More than one type of paper is loaded in the input tray Solution Load only one type of paper at a time Print troubleshooting Use this section to solve these printing problems Envelopes print incorrectly Borderless printing produces unexpected results The HP All in One is not responding The HP All in One prints meaningless characters Nothing happens when I try to print The pages in my document came out in the wrong order The margins are not printing as expected Text or graphics are cut off at the edge of the page Print troubleshooting 99 Troubleshooting A blank page came out while printing Ink is spraying the inside of the HP All in One when I print a photo Envelopes print incorrectly Cause A stack of envelopes is loaded incorrectly Solution Remove all paper from the input tray Load a stack of envelopes in the input tray with the envelope flaps facing up and on the left NOTE To avoid paper jams tuck the flaps inside the envelopes Cause The wrong type of envelope is loaded Solution Do not use shiny or embossed envelopes or envelopes that have clasps or windows Borderless printing produces unexpected results Cause Printing a borderless image from a non HP software application produces unexpected results Solution Try printing the image from the photo imaging software that came with the HP All in One Cause
18. Use of inappropriate media Solution To print a borderless image use 10 x 15 cm 4 x 6 inch HP Premium Plus Photo Papers with a tear off tab When you remove the tear off tab the printed image is borderless and extends to the edges of the paper For more information see Print a borderless image The HP All in One is not responding Cause The HP All in One is busy with another task Solution If the HP All in One is performing another task such as copying or scanning your print job will be delayed until the HP All in One completes the current task Chapter 12 100 Troubleshooting Troubleshooting Some documents take a long time to print If nothing has printed several minutes after you sent a print job to the HP All in One check your computer to see if there are any messages Cause The HP All in One has a paper jam Solution Clear the paper jam For more information see Clear paper jams Cause The HP All in One is out of paper Solution Load paper in the input tray For more information see Load full size paper Cause The print carriage has stalled Solution Turn the HP All in One off remove any objects that are blocking the print carriage including any packing materials and then turn the HP All in One on again Cause The computer is not communicating with the HP All in One Solution If the HP All in One is not properly connected to the computer communication er
19. 54 Use the copy features Use the copy features 9 Use the scan features Scanning is the process of converting text and pictures into an electronic format for your computer You can scan almost anything photos magazine articles and text documents on the HP All in One You can use the scanning features of the HP All in One to do the following Scan text from an article into your word processor and quote it in a report Print business cards and brochures by scanning a logo and using it in your publishing software Send photos to friends and relatives by scanning your favorite prints and including them in e mail messages Create a photographic inventory of your house or office Archive treasured photos in an electronic scrapbook NOTE If you are using the HP Photosmart Software the Optical Character Recognition OCR software might not be installed on your computer To install the OCR software you must re insert the software disk and select OCR under the Custom installation options This section contains the following topics Scan an original Edit a scanned preview image Edit a scanned image Edit a scanned document Stop scanning Scan an original For original documents or images placed on the glass you can start a scan from your computer or from the HP All in One This section explains the second option how to scan from the control panel of the HP All in O
20. DCX FPX GIF JPG PCD PCX and TIF General user messages The following is a list of messages related to common user errors Cannot crop Disconnected No scan options Out of disk space Cannot crop Cause The computer does not have enough memory Solution Close all applications that are not in use This includes applications that run in the background such as screen savers and virus checkers If you turn off your virus checker remember to turn it back on after you finish your scan If this problem occurs frequently or if you encounter memory problems while using other applications you might need to add more memory to your computer See the user guide that came with your computer for more information Cause For scanning there must be at least 50 MB of space available on your computer s hard disk Solution Empty the Recycle Bin on your desktop You might also need to remove files from the hard disk for example delete temporary files Disconnected Cause Several situations can cause this error message to appear Your computer is not turned on Your computer is not connected to the HP All in One Errors 119 Troubleshooting The software that came with the HP All in One was not installed correctly The software that came with the HP All in One is installed but it is not running Solution Make sure your computer is turned on and is connected to the
21. see Load full size paper A blank page came out while printing Cause If you are printing black text and a blank page comes out of the HP All in One the black print cartridge might be empty Chapter 12 106 Troubleshooting Troubleshooting Solution Check the estimated ink levels remaining in the print cartridges If the print cartridges are low or out of ink you might need to replace the print cartridges If there is ink remaining in the print cartridges but you are still noticing a problem print a self test report to determine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges For more information on print cartridges see Print cartridge troubleshooting Cause The document you are printing contains an additional blank page Solution Open the document file in your software application and remove any extra pages or lines at the end of the document Cause The HP All in One picked up two sheets of paper Solution If the HP All in One has only a few sheets remaining load more paper in the input tray If there is plenty of paper in the input tray remove the paper tap the stack of paper against a flat surface and reload the paper into the input tray For more information see Load full size paper Cause The protective plastic tape was only partially removed
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23. turn the HP All in One off and then on again If you are connecting the HP All in One through a USB hub make sure the hub is turned on If the hub is on try connecting directly to your computer Check other printers or scanners You might need to disconnect older products from your computer Try connecting the USB cable to another USB port on your computer After you check the connections try restarting your computer Turn the HP All in One off and then on again If necessary remove the software you installed with the HP All in One and then install it again For more information see Uninstall and reinstall the software Find more information Information on paper The HP All in One is designed to work well with most paper types Test a variety of paper types before buying a large quantity Find a paper type that works well and is easy to purchase HP Premium papers are designed for the best quality results In addition follow these tips Do not use paper that is too thin that has a slick texture or that stretches easily It can feed incorrectly through the paper path causing paper jams Store photo media in its original packaging inside a resealable plastic bag on a flat surface in a cool dry place When you are ready to print remove only the paper you plan to use immediately When you have finished printing return any unused photo paper to the plastic bag Do not leave un
24. Cancel Printing Change the default print settings If there are settings that you frequently use for printing you might want to make them the default print settings so they are already set when you open the Print dialog box from within your software application To change the default print settings 1 In the HP Solution Center click Settings point to Print Settings and then click Printer Settings 2 Make changes to the print settings and click OK Printing shortcuts Use printing shortcuts to print with print settings that you use often The printer software has several specially designed printing shortcuts that are available in the Printing Shortcuts list NOTE When you select a printing shortcut the appropriate printing options are automatically displayed You can leave them as is or change them You can also create a shortcut For more information see Create printing shortcuts Chapter 7 34 Print from your computer Print Use the Printing Shortcuts tab for the following print tasks General Everyday Printing Print documents quickly Photo Printing Borderless Print to the top bottom and side edges of 10 x 15 cm 4 x 6 inch HP Premium Plus Photo Papers with a tear off tab For more information see Print a borderless image Photo Printing With White Borders Print a photo with a white border around the edges For more information see Print a photo on photo paper Fast Economica
25. Check Print Cartridge light continues to flash after replacing the print cartridge visit HP Technical Support at www hp com support Chapter 12 128 Troubleshooting Troubleshooting 13 HP warranty and support Hewlett Packard provides Internet and phone support for the HP All in One This section contains the following topics Warranty Support process Before you call HP customer support HP support by phone Additional warranty options Call HP Korea customer support Prepare the HP All in One for shipment Pack the HP All in One Warranty For more information about the warranty see the printed documentation that came with the HP All in One Support process If you have a problem follow these steps 1 Check the documentation that came with the HP All in One 2 Visit the HP online support Web site at www hp com support HP online support is available to all HP customers It is the fastest source for up to date device information and expert assistance and includes the following features Fast access to qualified online support specialists Software and driver updates for the HP All in One Valuable HP All in One and troubleshooting information for common problems Proactive device updates support alerts and HP newsgrams that are available when you register the HP All in One 3 Call HP support Support options and availability vary by device c
26. HP All in One Also make sure you installed the software that came with the HP All in One For more information see Communication problems over a USB connection No scan options Cause The software that came with the HP All in One is not running or has never been installed Solution Make sure the software is installed and running For more information see the Setup Guide that came with the HP All in One Out of disk space Cause There is not enough available memory on your computer to perform the task Solution Close some applications and try the task again Paper messages The following is a list of paper related error messages Cannot load paper from input tray Ink is drying Out of paper Paper jam misfeed or blocked carriage Paper mismatch Wrong paper width Cannot load paper from input tray Cause There is not enough paper in the input tray Solution If the HP All in One is out of paper or there are only a few sheets remaining load more paper in the input tray If there is paper in the input tray remove the paper tap the stack of paper against a flat surface and reload the paper into the input tray To continue your print job press the Resume button on the control panel of the HP All in One Ink is drying Cause Transparencies and some other media require a drying time that is longer than normal Chapter 12 120 Troubleshooting Troub
27. HP All in One Uninstall and reinstall the software If your installation is incomplete or if you connected the USB cable to the computer before prompted by the software installation screen you might need to uninstall and then reinstall the software Do not simply delete the HP All in One application files from your Chapter 12 86 Troubleshooting Troubleshooting computer Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP All in One To uninstall from a Windows computer method 1 1 Disconnect the HP All in One from your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 2 On the Windows taskbar click Start Programs or All Programs HP Deskjet F4100 All In One series Uninstall 3 Follow the onscreen instructions 4 If you are asked whether you would like to remove shared files click No Other programs that use these files might not work properly if the files are deleted 5 Restart your computer NOTE It is important that you disconnect the HP All in One before restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 6 To reinstall the software insert the HP All in One CD ROM into your computer s CD ROM drive and follow the onscreen instructions and the instructions provided in the Setup Guide that came with
28. HP Printing Paper Plain Other inkjet paper Plain Legal Plain Related topics Control panel buttons Change copy speed Copies made from the control panel on regular plain paper automatically use Normal quality You can make a Fast copy using the instructions below Fast copies faster with comparable quality text but the graphics quality might be lower Fast copies use less ink and extend the life of your print cartridges Chapter 8 50 Use the copy features Use the copy features NOTE Fast or Normal are not available when the paper type is set to Photo To make a Fast copy 1 Make sure you have paper loaded in the input tray 2 Place your original with the side you want to copy or scan face down on the left front corner of the glass TIP For quality copies ensure that the scanner glass is clean and that there are no foreign materials adhering to it For more information see Clean the glass 3 Press the Paper Type button to set the paper type 4 Press and hold down the Scan button and then press either Start Copy Black or Start Copy Color Related topics Control panel buttons Set the copy paper type Make multiple copies of the same original You can set the number of copies from the control panel or from the software that you installed with the HP All in One To make multiple copies of an original from the control panel 1 Make sure you have paper loaded in the input tray 2 Place your
29. If a borderless image can be printed on the specified size the Borderless check box is enabled 7 In the Basic options area click a paper type in the Paper Type drop down list NOTE You cannot print a borderless image if the paper type is set to Automatic or to a type of paper other than a photo paper 8 Select the Borderless printing check box if it is not already checked If the borderless paper size and paper type are not compatible the HP All in One software displays an alert and allows you to select a different type or size 9 Click OK and then click Print or OK in the Print dialog box NOTE Do not leave unused photo paper in the input tray The paper might start to curl which could reduce the quality of your printout Photo paper should be flat before printing Related topics Load 10 x 15 cm 4 x 6 inch photo paper Print a photo on photo paper For high quality photo printing HP recommends you use HP Premium Plus Photo Papers with the HP All in One You can also improve the quality of the photos you print with the HP All in One by purchasing a photo print cartridge With the tri color print cartridge and photo print cartridge installed you have a six ink system which provides enhanced quality color photos To print a photo on photo paper 1 Remove all paper from the input tray and then load the photo paper print side down 2 On the File menu in your software application click Print 3 Make sur
30. If you have colored paper loaded in the input tray when you align the print cartridges the alignment fails Load unused plain white letter or A4 paper into the input tray and then try the alignment again If the alignment fails again you might have a defective sensor or print cartridge To find support and warranty information go to the HP Web site at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Cause Protective tape is covering the print cartridges Solution Check each print cartridge The tape might have been removed from the copper colored contacts but still might cover the ink nozzles If the tape is still covering the ink nozzles carefully remove the tape from the print cartridges Do not touch the ink nozzles or the copper colored contacts 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape Remove and then reinsert the print cartridges Verify that they are fully inserted and locked in place Errors 125 Troubleshooting Cause The contacts on the print cartridge are not touching the contacts in the print carriage Solution Remove and then reinsert the print cartridges Verify that they are fully inserted and locked in place Cause The print cartridge or sensor is defective Solution To find support and warranty information go to th
31. One Make sure the print cartridges are installed Make sure you have paper loaded in the input tray Check that the HP All in One does not have a paper jam Check that the print carriage is not jammed Open the print cartridge door to access the print carriage area Remove any objects that are blocking the print carriage including any packing materials Turn the HP All in One off and then turn it on again Check that the HP All in One print queue is not paused If it is choose the appropriate setting to resume printing For more information about accessing the print queue see the documentation that came with the operating system installed on your computer Check the USB cable If you are using an older cable it might not be working properly Try connecting it to another product to see if the USB cable works If you experience problems the USB cable might need to be replaced Also verify that the cable does not exceed 3 meters 9 8 feet in length Make sure your computer is USB ready and that you are using a supported operating system For more information see the Readme file Check the connection from the HP All in One to your computer Verify that the USB cable is securely plugged into the USB port on the back of the HP All in One Make sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly turn the HP All in One off and the
32. Print 3 Make sure the HP All in One is the selected printer Chapter 7 42 Print from your computer Print 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab 6 In the Pages per sheet list click 2 4 6 8 9 or 16 7 In the Page Order list click an appropriate page order option The sample output graphic is numbered to show how the pages will be ordered if you select each option 8 Click OK and then click Print or OK in the Print dialog box Print a multiple page document in reverse order If the first page that prints is face up at the bottom of the stack this usually means you need to put the printed pages in the correct order 1 2 3 4 5 A better way is to print the document in reverse order so that the pages are stacked correctly 5 4 3 2 1 TIP Set this option as a default setting so you do not have to remember to set it every time you print a multiple page document To print a multiple page document in reverse order 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Propert
33. Print or OK to print the Web page TIP To print Web pages correctly you might need to set your print orientation to Landscape Stop a print job Although you can stop a print job from either the HP All in One or the computer HP recommends you stop it from the HP All in One for best results NOTE Although most software applications designed for Windows use the Windows print spooler your software application might not use the spooler An example of a software application that does not use the Windows print spooler is PowerPoint in Microsoft Office 97 If you cannot cancel your print job by using one of the following procedures consult the instructions for canceling background printing in the online help for your software application To stop a print job from the HP All in One Press Cancel on the control panel If the print job does not stop press Cancel again It can take a few moments for printing to be cancelled Stop a print job 47 Print To stop a print job from the computer You can cancel most print jobs from the print queue For more information about how to do this see the Windows Help Related topics Control panel buttons Resume a print job If an error occurs while printing you may need to resume the job from the HP All in One or the computer after you address the error To resume a print job from the control panel On the control panel press Resume To resume a print job from the com
34. Technical information Technical information Regulatory notices The HP All in One meets product requirements from regulatory agencies in your country region This section contains the following topics FCC statement Notice to users in Australia Notice to users in Korea VCCI Class B compliance statement for users in Japan Notice to users in Japan about power cord Ger uschemission FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase th
35. This might leave white space around the edges The maximum percentage varies by model Depending on the size of the borderless copy you are trying to make the minimum size of the original varies For example you cannot enlarge a passport photo to create a letter size borderless copy Chapter 12 110 Troubleshooting Troubleshooting If you want to make a borderless copy of a very small original scan the original into the computer resize the image and then print a borderless copy of the enlarged image Cause You are trying to make a borderless copy without using photo paper Solution Use photo paper to make borderless copies Scan troubleshooting Use this section to solve these scan problems Scan halts Scan fails Scan fails because of insufficient computer memory Scanned image is blank Scanned image is incorrectly cropped Scanned image has incorrect page layout Text format is incorrect Scanned image shows dotted lines instead of text Text is incorrect or missing Scan halts Cause The computer system resources might be low Solution Turn off the HP All in One and then turn it back on Turn off the computer and then turn it back on If this does not work try changing the scan to a lower resolution in the software Scan fails Cause The computer is not turned on Solution Turn on your computer Cause Your computer is not connected
36. You might want to refer to the Readme file for information on system requirements and possible installation problems You can access the Readme file by clicking Start pointing to Programs or All Programs pointing to HP pointing to Deskjet F4100 All In One series and then clicking Readme Hardware setup troubleshooting This section contains hardware troubleshooting information for the HP All in One Many issues are caused when the HP All in One is connected to the computer using a USB cable before the HP All in One software is installed on the computer If you Hardware setup troubleshooting 79 Troubleshooting connected the HP All in One to your computer before the software installation screen prompts you to do so you must follow these steps Troubleshooting common setup issues 1 Disconnect the USB cable from the computer 2 Uninstall the software if you have already installed it 3 Restart your computer 4 Turn off the HP All in One wait one minute then restart it 5 Reinstall the HP All in One software CAUTION Do not connect the USB cable to the computer until prompted by the software installation screen This section contains the following topics The HP All in One will not turn on I connected the USB cable but I am having problems using the HP All in One with my computer The HP All in One does not print The HP All in One will not turn on Cause The HP All in One is no
37. before sending it to the HP All in One 2 Check the margins The HP All in One uses the margins you have set in your software application as long as they are greater than the minimum margins the HP All in One supports 3 Cancel the print job if the margins are not satisfactory and then adjust the margins in your software application Cause The size of the document you are printing is larger than the paper loaded in the input tray Solution Make sure the layout of the document you are trying to print fits on a paper size supported by the HP All in One To preview the print layout 1 Load the correct paper size into the input tray 2 Preview your print job before sending it to the HP All in One 3 Check the graphics in the document to make sure that the current size fits within the printable area of the HP All in One 4 Cancel the print job if the graphics do not fit in the printable area of the page TIP Some software applications allow you to scale the document to fit the paper size currently selected Additionally you can scale the size of a document from the print Properties dialog box Cause The paper is loaded incorrectly Solution If the paper is misfeeding it could cause parts of the document to cut off Remove the stack of paper from the input tray and then reload the paper Make sure that you slide the paper width guide inward until it stops at the edge of the paper For more information
38. in One and installing software Make sure you follow the steps in the Setup Guide in order If you have problems during setup check the Setup Guide for troubleshooting information or see Troubleshooting in this onscreen Help HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP All in One including step by step instructions for basic tasks troubleshooting tips and technical information HP Photosmart Essential animations The HP Photosmart Essential animations are an interactive way to get a brief overview of the software included with the HP All in One You will learn how the software can help you create share organize and print your photos Onscreen Help The onscreen Help provides detailed instructions on using all features of the HP All in One The How Do I topic provides links so you can quickly find information on performing common tasks The The HP All in One overview topic provides general information about the main features of the HP All in One The Troubleshooting topic provides information about resolving errors you might encounter with the HP All in One Readme The Readme file contains the most recent information which might not be found in other publications Install the software to access the Readme file www hp com support If you have Internet access you can get help and support from the HP Web site This Web site offers tech
39. presentations vivid and even more impressive This film is easy to use and handle and dries quickly without smudging HP Premium Inkjet Paper HP Premium Inkjet Paper is the ultimate coated paper for high resolution usage A smooth matte finish makes it ideal for your highest quality documents HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high contrast colors and sharp text It is opaque enough for two sided color usage with no show through which makes it ideal for newsletters reports and flyers Chapter 6 20 Load originals and load paper Load originals and load paper HP All in One Paper or HP Printing Paper Ensure that the Plain paper type is selected when using HP All in One Paper and HP Printing Paper HP All in One Paper is specifically designed for HP All in One devices It has an extra bright blue white shade that produces sharper text and richer colors than ordinary multifunction papers HP Printing Paper is a high quality multifunction paper It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper To order HP papers and other supplies go to www hp com buy supplies If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page NOTE At this time some portions of the HP Web site are available in English only Recommended papers for printing onl
40. rul a term szeti er forr sok meg rz s hez egy ttal azt is biztos tja hogy a hullad k jrahasznos t sa az eg szs gre s a k rnyezetre nem rtalmas m don t rt nik Ha t j koztat st szeretne kapni azokr l a helyekr l ahol leadhatja jrahasznos t sra a hullad kanyagokat forduljon a helyi nkorm nyzathoz a h ztart si hullad k begy jt s vel foglalkoz v llalathoz vagy a term k forgalmaz j hoz Lietot ju atbr vo an s no neder g m ier c m Eiropas Savien bas priv taj s m jsaimniec b s is simbols uz ier ces vai t s iepakojuma nor da ka o ier ci nedr kst izmest kop ar p r jiem m jsaimniec bas atkritumiem J s esat atbild gs par atbr vo anos no neder g s ier ces to nododot nor d taj sav k anas viet lai tiktu veikta neder g elektrisk un elektronisk apr kojuma otrreiz j p rstr de Speci la neder g s ier ces sav k ana un otrreiz j p rstr de pal dz taup t dabas resursus un nodro ina t du otrreiz jo p rstr di kas sarg cilv ku vesel bu un apk rt jo vidi Lai ieg tu papildu inform ciju par to kur otrreiz jai p rstr dei var nog d t neder go ier ci l dzu sazinieties ar viet jo pa vald bu m jsaimniec bas atkritumu sav k anas dienestu vai veikalu kur ieg d j ties o ier ci Europos S jungos vartotoj ir priva i nam ki atliekamos rangos i metimas is simbolis ant produkto arba jo pakuot s nurodo kad produktas n
41. settings and requires a large amount of disk space Chapter 7 38 Print from your computer Print NOTE If a photo print cartridge is also installed the print quality is enhanced A photo print cartridge can be purchased separately if it is not included with the HP All in One To print in Maximum dpi mode 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab 6 In the Paper Type drop down list click More and then select the appropriate paper type 7 In the Print Quality drop down list click Maximum dpi NOTE To view the maximum dpi that the HP All in One will print click Resolution 8 Select any other print settings that you want and then click OK Related topics Use a photo print cartridge Work with print cartridges Print on both sides of the page You can print two sided pages with the HP All in One manually When printing two sided pages make sure to use paper that is thick enough so that images do not show through to the other side To print on both sides of the page 1 Load paper into the input tray 2 On the File menu in your software appl
42. statement for users in Japan 138 Notice to users in Japan about power cord 138 Ger uschemission 138 4 Contents 1 HP Deskjet F4100 All in One series Help For information about the HP All in One see HP All in One overview Find more information How do I Connection information Load originals and load paper Print from your computer Use the copy features Use the scan features Maintain the HP All in One Shop for printing supplies HP warranty and support Technical information HP Deskjet F4100 All in One series Help 5 HP Deskjet F4100 All in One series Help Chapter 1 6 HP Deskjet F4100 All in One series Help HP Deskjet F4100 All in One series Help 2 HP All in One overview The HP Deskjet F4100 All in One series is a versatile device that gives you easy to use copying scanning and printing Copy The HP All in One allows you to produce high quality color and black and white copies on a variety of paper types You can enlarge or reduce the size of an original to fit a specific paper size adjust the copy quality and make high quality copies of photos Scan Scanning is the process of converting text and pict
43. tape from the print cartridges Do not touch the ink nozzles or the copper colored contacts 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape Cause One or both of the print cartridges are not installed or are installed incorrectly Solution Remove and then reinsert the print cartridges Verify that they are fully inserted and locked in place If the problem persists clean the copper colored contacts of the print cartridges For more information on print cartridges see Print cartridge troubleshooting Cause The print cartridge is defective or not intended for use in this device Solution To find support and warranty information go to the HP Web site at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Printing in ink backup mode Cause When the HP All in One detects that only one print cartridge is installed ink backup mode is initiated This printing mode lets you print with a single print cartridge but it slows the device and affects the quality of printouts Solution If you receive the ink backup mode message and two print cartridges are installed in the HP All in One verify that the protective piece of plastic tape has been Errors 127 Troubleshooting removed from each print cartridge When plastic tape covers the print cartridge con
44. the left 3 Press the Scan button The HP All in One aligns the print cartridges Recycle or discard the print cartridge alignment sheet To align the print cartridges from the HP Photosmart Software 1 Load letter or A4 unused plain white paper into the input tray NOTE If you have colored paper loaded in the input tray when you align the print cartridges the alignment will fail Load unused plain white paper into the input tray and then try the alignment again If the alignment fails again you might have a defective sensor or print cartridge Contact HP Support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support 2 In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox NOTE You can also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then click Service this device The Printer Toolbox appears 3 Click the Device Services tab 4 Click Align the Print Cartridges The HP All in One prints a print cartridge alignment sheet 5 Load the print cartridge alignment sheet print side down on the left front corner of the glass 6 Press the Scan button The HP All in One aligns the print cartridges Recycle or discard the print cartridge alignment sheet Related topics Control panel buttons Chapte
45. the uninstall utility provided in the HP All in One program group For more information see Uninstall and reinstall the software Missing HP Photosmart Software Cause The HP Photosmart Software is not installed Software installation troubleshooting 85 Troubleshooting Solution Install the HP Photosmart Software that came with the HP All in One If it is installed restart your computer To install the HP Photosmart Software 1 Insert the HP All in One CD ROM into your computer s CD ROM drive and then start the Setup program 2 When prompted click Install More Software to install the HP Photosmart Software 3 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All in One Cause The HP All in One is turned off Solution Turn the HP All in One on Cause The computer is turned off Solution Turn the computer on Cause The HP All in One is not properly connected to the computer Solution Check the connection from the HP All in One to your computer Verify that the USB cable is securely plugged into the USB port on the back of the HP All in One Make sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly turn the HP All in One off and then on again For more information on setting up the HP All in One and connecting it to your computer see the Setup Guide that came with the
46. type before copying or printing Related topics Recommended papers for printing and copying Change the print settings for the current job Set the copy paper type Load index cards You can load index cards into the input tray of the HP All in One to print notes recipes and other text For best results set the paper type before copying or printing NOTE The HP All in One leaves a 1 2 cm 5 inch border on one short edge Before printing many cards print one test card to make sure that the border does not crop your text Load paper 25 Load originals and load paper To load index cards in the input tray 1 Remove all paper from the input tray 2 Insert the stack of cards with the side you want to print on facing down into the far right side of the input tray Slide the stack of cards forward until it stops 3 Slide the paper width guide inward against the stack of cards until it stops Do not overload the input tray make sure the stack of cards fits within the input tray and is no higher than the top of the paper width guide For best results set the paper type before copying or printing Related topics Load 10 x 15 cm 4 x 6 inch photo paper Change the print settings for the current job Set the copy paper type Load envelopes You can load one or more envelopes into the input tray of the HP All in One Do not use shiny or embossed envelopes or envelopes that have clasp
47. x 6 inch borderless copy of a photo 53 Stop copying 53 9 Use the scan features Scan an original 55 Edit a scanned preview image 56 Edit a scanned image 56 Edit a scanned document 57 Stop scanning 57 10 Maintain the HP All in One Clean the HP All in One 59 Clean the exterior 59 Clean the glass 59 Clean the lid backing
48. 0 Envelopes 20 to 24 lb 75 to 90 gsm 10 10 Transparency film N A 20 15 or fewer Labels N A 20 10 4 x 6 inch 10 x 15 cm Photo paper 145 lb 236 gsm 20 15 8 5 x 11 inch 216 x 279 mm Photo paper N A 20 10 Maximum capacity Output tray capacity is affected by the type of paper and the amount of ink you are using HP recommends emptying the output tray frequently NOTE For a complete list of supported media sizes see the printer software Copy specifications Digital image processing Up to 9 copies from original depends on model Technical information 133 Technical information Copy speeds vary according to the complexity of the document and model Maximum copy enlargement ranging from 200 400 depends on model Maximum copy reduction ranging from 25 50 depends on model Scan specifications Image editor included Integrated OCR software automatically converts scanned text to editable text if installed Twain compliant software interface Resolution up to 1200 x 2400 ppi optical depends on model 19200 ppi enhanced software For more information about ppi resolution see the scanner software Color 48 bit color 8 bit grayscale 256 levels of gray Maximum scan size from glass 21 6 x 29 7 cm 8 5 x 11 7 inches Print resolution To find out about the printer resolution see the printer software For more i
49. 3 Press the Paper Type button to set the paper type 4 Press Start Copy Black 5 Remove the first page from the glass and load the second page 6 Press Start Copy Black Related topics Control panel buttons Chapter 8 52 Use the copy features Use the copy features Make a 10 x 15 cm 4 x 6 inch borderless copy of a photo To make a borderless copy of a photo use the 10 x 15 cm 4 x 6 inch HP Premium Plus Photo Paper with a tear off tab When you remove the tear off tab the output is a borderless copy of the image that extends to the edges of the paper To make a borderless copy of a photo from the control panel 1 Load 10 x 15 cm 4 x 6 inch tabbed photo paper in the input tray NOTE To make a borderless copy you must use tabbed photo paper 2 Load your original photo with the side you want to print on face down on the left front corner of the glass 3 Press Paper Type to select the Photo paper type NOTE When the Photo paper type is selected the HP All in One defaults to making a borderless copy with a 10 x 15 cm 4 x 6 inch original 4 Press Start Copy Color The HP All in One makes a borderless copy of your original photo as shown below Related topics Control panel buttons Stop copying To stop copying Press Cancel on the control panel Related topics Control panel buttons Make a 10 x 15 cm 4 x 6 inch borderless copy of a photo 53 Use the copy features Chapter 8
50. CAUTION Always turn the HP All in One off with the Power button before you unplug the power cord or turn off a power strip This allows the device to store the print cartridges properly When you store the HP All in One always leave the active print cartridges inside the device Print cartridge protector In some countries regions when you purchase a photo print cartridge you might also receive a print cartridge protector If a print cartridge protector is not available you can use an airtight plastic container to protect your print cartridge The print cartridge protector is designed to keep a print cartridge secure and prevent it from drying out when it is not being used Whenever you remove a print cartridge from the HP All in One with the intention of using it again later store it in the print cartridge protector For example store the black print cartridge in a print cartridge protector if you Chapter 10 68 Maintain the HP All in One Maintain the HP All in One are removing it so you can print high quality photos with the photo and tri color print cartridges To insert a print cartridge into the print cartridge protector Place the print cartridge into the print cartridge protector at a slight angle and snap it securely into place To remove the print cartridge from the print cartridge protector Press down on the top of the print cartridge protector to release the print cartridge then gently remove the print ca
51. Change the print speed or quality Change copy speed Cause You are printing on the wrong side of the paper Solution Load paper with the side you want to print on facing down For example if you are loading glossy photo paper load the paper with the glossy side down Chapter 12 98 Troubleshooting Troubleshooting Printouts or copies have vertical streaks Cause The paper type is not suitable for the HP All in One Solution If the paper you are using is too fibrous the ink applied by the HP All in One might not fully cover the surface of the paper Use HP Premium Papers or any other paper type that is appropriate for the HP All in One For more information see Information on paper Paper is not picked up from the input tray Cause There is not enough paper in the input tray Solution If the HP All in One is out of paper or there are only a few sheets remaining load more paper in the input tray If there is paper in the input tray remove the paper tap the stack of paper against a flat surface and reload the paper into the input tray To continue your print job press the Resume button on the control panel of the HP All in One For more information see Load full size paper Printouts or copies are slanted or skewed Cause The paper is not feeding properly or is loaded incorrectly Solution Make sure the paper is loaded correctly For more information see Load full size paper
52. Color tab 6 Click the More color options button 7 Move the sliders to adjust the Saturation Brightness or Color Tone Brightness indicates the lightness or darkness of the printed document Saturation is the relative purity of printed colors Color tone affects the perceived warmth or coolness of printed colors by adding more orange or blue tones respectively to your image Change the print settings for the current job 33 Print Preview your print job You can preview your print job before sending it to the HP All in One This helps to prevent wasting paper and ink on projects that do not print as expected To preview your print job 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Select the print settings appropriate for your project on each of the tabs in the dialog box 6 Click the Features tab 7 Select the Show Preview Before Printing check box 8 Click OK and then click Print or OK in the Print dialog box Your print job displays in the preview window 9 In the HP preview window do one of the following To print click Start Printing To cancel click
53. Communication problems over a USB connection Print cartridge messages The following is a list of print cartridge error messages Low on ink Need alignment or alignment failed Print cartridge is missing incorrectly installed or not intended for your device Printing in ink backup mode Print cartridge is faulty or not installed properly Low on ink Cause One or both print cartridges might be out of ink Solution Check the estimated ink levels remaining in the print cartridges If the print cartridges are low or out of ink you might need to replace the print cartridges NOTE The HP All in One can only detect the ink levels for genuine HP ink The ink levels in print cartridges that are refilled or have been used in other devices might not register accurately If there is ink remaining in the print cartridges but you are still noticing a problem print a self test report to determine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges Chapter 12 124 Troubleshooting Troubleshooting NOTE Do not remove the old print cartridge until a new one is available For more information on print cartridges see Print cartridge troubleshooting Need alignment or alignment failed Cause The incorrect type of paper is loaded in the input tray Solution
54. HP Deskjet F4100 All in One series Contents 1 HP Deskjet F4100 All in One series Help 5 2 HP All in One overview The HP All in One at a glance 7 Control panel buttons 8 Status light overview 10 Use the HP Photosmart software 11 3 Find more information 13 4 How do I 15 5 Connection information Supported connection types 17 Use printer sharing 17 6 Load originals and load paper Load originals 19 Cho
55. One All features are supported Follow the Setup Guide for detailed instructions Printer sharing Five The host computer must be on at all times in order to print from the other computers All features resident on the host computer are supported Only printing is supported from the other computers Follow the instructions in Use printer sharing Use printer sharing If your computer is on a network and another computer on the network has an HP All in One connected to it by a USB cable you can print to that printer using printer sharing The computer directly connected to the HP All in One acts as the host for the printer and has full software functionality The other computer which is referred to as a client has access only to the print features You must perform other functions from the host computer or from the control panel on the HP All in One To enable printer sharing on a Windows computer Refer to the user guide that came with your computer or see the Windows onscreen Help Connection information 17 Connection information Chapter 5 18 Connection information Connection information 6 Load originals and load paper You can load many different types and sizes of paper in the HP All in One including letter or A4 paper photo paper transparencies and envelopes This section contains the following topics Load originals Choose papers for printing and copying Load p
56. Press Scan If the original is a document the HP All in One scans it automatically If the original is a photo a preview image of the scan appears on your computer where you can edit it Any edits that you make apply to the current scan session only The HP Photosmart Software has many tools that you can use to edit your scanned image You can improve the overall image quality by adjusting the brightness sharpness color tone or saturation You can also crop rotate or resize the image 3 Make any edits to the preview image and then click Accept when you are finished Related topics Control panel buttons Edit a scanned preview image You can use the tools in the HP Scanning software to modify a preview image Any changes that you make such as brightness image type resolution and more apply only to this scan session You can make additional changes in the HP Photosmart software after the image is scanned Related topics Use the HP Photosmart software Edit a scanned image You can edit a scanned image such as a photo or graphic using the software you installed with the HP All in One Using this software you can rotate or crop the image as well as adjust the brightness contrast and color saturation NOTE If you are using the HP Photosmart Software the Optical Character Recognition OCR software might not be installed on your computer To install the OCR software you must re insert the software disk and select OCR
57. Set Mirror Image to On 9 Click OK and then click Print or OK in the Print dialog box NOTE To prevent jams manually feed the iron on transfer sheets into the input tray one sheet at a time Print on transparencies For the best results HP recommends you use HP transparency products with the HP All in One To print on transparencies 1 Load the transparency into the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab Chapter 7 44 Print from your computer Print 6 In the Basic Options area click the appropriate transparency type in the Paper Type list TIP If you want to make notations on the back of the transparencies and erase them later without scratching the original click the Advanced tab and select the Mirror Image check box 7 In the Resizing Options area click an appropriate size in the Size list 8 Click OK and then click Print or OK in the Print dialog box The HP All in One automatically waits for transparencies to dry before releasing them Ink dries slower on film than on plain paper Make sure you allow enough time for the ink to dry before handling the transparency Print a group of ad
58. ace align or clean your print cartridges from time to time This section provides instructions for keeping the HP All in One in top working condition Perform these simple maintenance procedures as necessary This section contains the following topics Clean the HP All in One Print a self test report Work with print cartridges Clean the HP All in One To ensure that your copies and scans remain clear you might need to clean the glass and lid backing You might also want to dust the exterior of the HP All in One This section contains the following topics Clean the exterior Clean the glass Clean the lid backing Clean the exterior Use a soft cloth or slightly moistened sponge to wipe dust smudges and stains off the case The interior of the HP All in One does not require cleaning Keep fluids away from the control panel and the interior of the HP All in One CAUTION To avoid damage to the exterior of the HP All in One do not use alcohol or alcohol based cleaning products Clean the glass Fingerprints smudges hair and dust on the main glass surface slow down performance and affect the accuracy of the copy and scan features To clean the glass 1 Turn off the HP All in One unplug the power cord and raise the lid 2 Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner CAUTION Do not use abrasives acetone benzene or carbon t
59. ad con el servicio de gesti n de residuos dom sticos o con la tienda donde adquiri el producto Likvidace vyslou il ho za zen u ivateli v dom cnosti v zem ch EU Tato zna ka na produktu nebo na jeho obalu ozna uje e tento produkt nesm b t likvidov n prost m vyhozen m do b n ho domovn ho odpadu Odpov d te za to e vyslou il za zen bude p ed no k likvidaci do stanoven ch sb rn ch m st ur en ch k recyklaci vyslou il ch elektrick ch a elektronick ch za zen Likvidace vyslou il ho za zen samostatn m sb rem a recyklac napom h zachov n p rodn ch zdroj a zaji uje e recyklace prob hne zp sobem chr n c m lidsk zdrav a ivotn prost ed Dal informace o tom kam m ete vyslou il za zen p edat k recyklaci m ete z skat od ad m stn samospr vy od spole nosti prov d j c svoz a likvidaci domovn ho odpadu nebo v obchod kde jste produkt zakoupili Bortskaffelse af affaldsudstyr for brugere i private husholdninger i EU Dette symbol p produktet eller p dets emballage indikerer at produktet ikke m bortskaffes sammen med andet husholdningsaffald I stedet er det dit ansvar at bortskaffe affaldsudstyr ved at aflevere det p dertil beregnede indsamlingssteder med henblik p genbrug af elektrisk og elektronisk affaldsudstyr Den separate indsamling og genbrug af dit affaldsudstyr p tidspunktet for bortskaffelse er med til at bevare nat
60. ady have cleaned or aligned the print cartridges or if the Check Print Cartridge light is blinking Before cleaning the print cartridge contacts remove the print cartridge and verify that nothing is covering the print cartridge contacts then reinstall the print cartridge If you continue to get messages to check the print cartridges clean the print cartridge contacts Make sure you have the following materials available Dry foam rubber swabs lint free cloth or any soft material that will not come apart or leave fibers TIP Coffee filters are lint free and work well for cleaning print cartridges Distilled filtered or bottled water tap water might contain contaminants that can damage the print cartridges CAUTION Do not use platen cleaners or alcohol to clean the print cartridge contacts These can damage the print cartridge or the HP All in One Work with print cartridges 71 Maintain the HP All in One To clean the print cartridge contacts 1 Turn on the HP All in One and open the print cartridge door The print carriage moves to the center of the HP All in One 2 Wait until the print carriage is idle and silent and then unplug the power cord from the back of the HP All in One 3 Lightly press down on the print cartridge to release it and then pull it toward you out of the slot NOTE Do not remove both print cartridges at the same time Remove and clean each print cartridge one at a time Do
61. after you have already cleaned the print cartridges by using the software you installed with the HP All in One Make sure you have the following materials available Dry foam rubber swabs lint free cloth or any soft material that will not come apart or leave fibers TIP Coffee filters are lint free and work well for cleaning print cartridges Distilled filtered or bottled water tap water might contain contaminants that can damage the print cartridges CAUTION Do not touch the copper colored contacts or ink nozzles Touching these parts can result in clogs ink failure and bad electrical connections To clean the area around the ink nozzles 1 Turn on the HP All in One and open the print cartridge door The print carriage moves to the center of the HP All in One 2 Wait until the print carriage is idle and silent and then unplug the power cord from the back of the HP All in One 3 Lightly press down on the print cartridge to release it and then pull it toward you out of the slot NOTE Do not remove both print cartridges at the same time Remove and clean each print cartridge one at a time Do not leave a print cartridge outside the HP All in One for more than 30 minutes 4 Place the print cartridge on a piece of paper with the ink nozzles facing up 5 Lightly moisten a clean foam rubber swab with distilled water Work with print cartridges 73 Maintain the HP All in One 6 Clean the fac
62. an original that has graphics or artwork surrounding the text the scanner might not recognize the text Solution Make a black and white copy of the original and then scan the copy Text is incorrect or missing Cause The brightness is not set correctly Solution Adjust the brightness in the software and then rescan the original To adjust the brightness 1 In the HP Scanning window click Lighten Darken in the Basic menu or the Tools panel 2 Adjust the brightness indicators Cause Debris might be stuck on the glass or on the back of the document lid This can cause poor quality scans Solution Turn off the HP All in One unplug the power cord and use a soft cloth to wipe the glass and the back of the document lid For more information see Clean the lid backing Clean the glass Cause The scan document settings are not set to the correct optical character recognition OCR language The OCR language tells the software how to interpret the characters it sees in the original image If the OCR language does not match the language in the original the scanned text might be incomprehensible Solution Select the correct OCR language in the software Scan troubleshooting 113 Troubleshooting NOTE If you are using the HP Photosmart Software the Optical Character Recognition OCR software might not be installed on your computer To install the OCR software you must re insert the softwar
63. and then click Contact HP for information on calling for technical support File messages The following is a list of file related error messages Error reading or writing the file File not found File format not supported Invalid file name Supported file types for the HP All in One Error reading or writing the file Cause The HP All in One software could not open or save the file Solution Check to see if you have the right folder and file name File not found Cause There is not enough available memory on your computer to create a print preview file Solution Close some applications and try the task again File format not supported Cause The HP All in One software did not recognize or support the file format of the image you are trying to open or save If the file extension indicates it is a supported file type the file might be corrupted Chapter 12 118 Troubleshooting Troubleshooting Solution Open the file in another application and save it in a format that the HP All in One software recognizes For more information see Supported file types for the HP All in One Invalid file name Cause The file name you entered is invalid Solution Make sure that you are not using any invalid symbols in the file name Supported file types for the HP All in One When you save a scanned image the HP All in One software recognizes the following file formats BMP
64. aper Avoid paper jams Load originals You can copy or scan up to letter or A4 size originals by loading them on the glass To load an original on the glass 1 Lift the lid on the HP All in One 2 Place your original with the side you want to copy or scan face down on the left front corner of the glass TIP For more help on loading an original refer to the engraved guides along the edge of the glass TIP To get the correct copy size make sure that there is no tape or other foreign object on the glass 3 Close the lid Choose papers for printing and copying You can use different types and sizes of paper in the HP All in One Review the following recommendations to get the best printing and copying quality Whenever you change paper types remember to change the paper type settings For more information see Set the paper type for printing Load originals and load paper 19 Load originals and load paper This section contains the following topics Recommended papers for printing and copying Recommended papers for printing only Papers to avoid Recommended papers for printing and copying If you want the best print quality HP recommends using HP papers that are specifically designed for the type of project you are printing If you are printing photos for example load HP Premium or HP Premium Plus photo paper in the input tray The following is a list of HP papers you can use for c
65. atch Mechanism error Memory is full Scanner failure Firmware revision mismatch Cause The revision number of the HP All in One firmware does not match the revision number of the software Solution To find support and warranty information go to the HP Web site at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Mechanism error Cause The HP All in One has a paper jam Solution Clear the paper jam For more information see Clear paper jams Cause The print carriage is blocked Solution Turn the HP All in One off remove any objects that are blocking the print carriage including any packing materials and then turn the HP All in One on again continued Errors 117 Troubleshooting Memory is full Cause The document you are copying has exceeded the memory of the HP All in One Solution Try making fewer copies at a time Scanner failure Cause The HP All in One is busy or an unknown cause has interrupted your scan Solution Turn off the HP All in One and then turn it on again Restart your computer and then try to scan again If the problem persists try plugging the power cord directly into a grounded power outlet rather than a surge protector or power strip If the problem continues contact HP Support Go to www hp com support If prompted choose your country region
66. ble as a sample printout d Be prepared to describe your problem in detail e Have your serial number ready You can view the serial number by looking at the sticker on the rear side of the HP All in One The serial number is the 10 character code in the upper left corner of the sticker 5 Call HP support Be near the HP All in One when you call Related topics Print a self test report Placing a call HP support by phone For a list of support phone numbers see the printed documentation that came with the device This section contains the following topics Phone support period Placing a call After the phone support period Phone support period One year of phone support is available in North America Asia Pacific and Latin America including Mexico To determine the duration of phone support in Europe the Middle East and Africa go to www hp com support Standard phone company charges apply Placing a call Call HP support while you are in front of the computer and the HP All in One Be prepared to provide the following information Model number located on the label on the front of the HP All in One Serial number located on the back or bottom of the HP All in One Messages that appear when the situation occurs Answers to these questions Has this situation happened before Can you re create it Did you add any new hardware or software to
67. choose your country region follow the prompts to select your product and then click one of the shopping links on the page Choose papers for printing and copying 21 Load originals and load paper NOTE At this time some portions of the HP Web site are available in English only Papers to avoid Using paper that is too thin or too thick paper that has a slick texture or paper that stretches easily can cause paper jams Using paper that has a heavy texture or does not accept ink can cause printed images to smear bleed or not fill in completely NOTE For a complete list of supported media sizes see the printer software Papers to avoid for all print and copy jobs Any size paper other than those listed in the technical specifications chapter of your printed documentation Paper with cutouts or perforations unless specifically designed for use with HP inkjet devices Highly textured stock such as linen It might not print evenly and the ink can bleed into these papers Extremely smooth shiny or coated papers not specifically designed for the HP All in One They can jam the HP All in One or repel the ink Multi part forms such as duplicate and triplicate forms They can wrinkle or get stuck and the ink is more likely to smear Envelopes with clasps or windows They can get stuck in the rollers and cause paper jams Banner paper Additional papers to avoid when copying Env
68. ck the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab 6 In the Print Quality drop down list select the appropriate quality setting for your project NOTE To view the maximum dpi that the HP All in One will print click Resolution 7 In the Paper Type drop down list select the type of paper that you have loaded Change the page orientation The page orientation setting allows you to print your document vertically or horizontally on the page Usually you set the page orientation in the software application you used to create your document or project However if you are using custom size or special HP paper or if you cannot set the page orientation from your software application you can change the page orientation in the Properties dialog box before printing Chapter 7 32 Print from your computer Print To change the page orientation 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab 6 In the Basic Options area click o
69. ct Solution Change the paper type setting to match the type of paper loaded in the input tray For more information see Set the paper type for printing Set the copy paper type Cause The print quality or copy setting on the HP All in One is set too low Solution Check the quality setting Use a higher quality setting to increase the amount of ink used for printing For more information see Change the print speed or quality Change copy speed The text edges are jagged Cause The font is a custom size Solution Some software applications offer custom fonts that have jagged edges when enlarged or printed Also if you want to print bitmapped text it might have jagged edges when enlarged or printed Use TrueType or OpenType fonts to ensure that the HP All in One is able to print smooth fonts When selecting a font look for the TrueType or OpenType icon The printout has a horizontal band of distortion near the bottom of the page Cause Your photo image has light blue gray or brown hues that print near the bottom of the page Print quality troubleshooting 97 Troubleshooting Solution Load high quality paper in the input tray and print the image with a high print quality setting such as Best Maximum dpi or High Resolution Always make sure the paper you are printing on is flat For best results when printing images use HP Premium Plus Photo Paper If the problem pe
70. d choose your country region follow the prompts to select your product and then click one of the shopping links on the page Order print cartridges For a list of print cartridge numbers see the printed documentation that came with the HP All in One You can also use the software that came with the HP All in One to find out the reorder number for all the print cartridges You can order print cartridges online from the HP Web site Additionally you can contact a local HP reseller to find out the correct print cartridge reorder numbers for your device and purchase print cartridges To order HP papers and other supplies go to www hp com buy supplies If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page NOTE At this time some portions of the HP Web site are available in English only NOTE Ordering print cartridges online is not supported in all countries regions If it is not supported in your country region contact a local HP reseller for information about purchasing print cartridges To order print cartridges through the HP Photosmart Software 1 In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox NOTE You can also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then click Service this device 2 Click the Estimat
71. defined print tasks on the Printing Shortcuts tab Click a type of print task in the Printing Shortcuts list The default settings for that type of print task are set and summarized on the Printing Shortcuts tab If necessary you can adjust the settings here and save your custom settings as a new printing shortcut To save a custom printing shortcut select the shortcut and click Save As To delete a shortcut select the shortcut and click Delete Print from your computer 29 Print 6 Click OK to close the Properties dialog box 7 Click Print or OK to begin printing Make the HP All in One the default printer You can set the HP All in One as the default printer to use from all software applications This means that the HP All in One is automatically selected in the printer list when you select Print from the File menu in a software application The default printer is also printed to automatically when you click the Print button in the toolbar of most software applications For more information see the Windows Help Change the print settings for the current job You can customize the print settings of the HP All in One to handle nearly any print task This section contains the following topics Set the paper size Set the paper type for printing View the print resolution Change the print speed or quality Change the page orientation Scale the document size Change the saturation brigh
72. dresses on labels or envelopes With the HP All in One you can print on a single envelope a group of envelopes or label sheets designed for inkjet printers To print a group of addresses on labels or envelopes 1 Print a test page on plain paper first 2 Place the test page on top of the label sheet or envelope and hold both up to the light Check the spacing for each block of text Make adjustments as needed 3 Load the labels or envelopes into the input tray CAUTION Do not use envelopes with clasps or windows They can get stuck in the rollers and cause paper jams 4 If you are printing on envelopes do the following a Display the print settings and click the Features tab b In the Resizing Options area click the appropriate envelope size in the Size list 5 Click OK and then click Print or OK in the Print dialog box Related topics Load envelopes Perform special print jobs 45 Print Print a poster You can create a poster by printing a document on multiple pages The HP All in One prints dotted lines on some pages to indicate where to trim the pages before taping them together To print a poster 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be call
73. e HP Web site at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Cause You installed new print cartridges that might need alignment Solution You must align the print cartridges to ensure excellent print quality If the alignment error persists and you cannot clear it your print cartridge might be defective Contact HP for support To find support and warranty information go to the HP Web site at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support For more information see Align the print cartridges Print cartridge is missing incorrectly installed or not intended for your device Cause The print cartridge is missing Solution One or both of the print cartridges is missing Remove and reinsert the print cartridges and verify that they are fully inserted and locked in place If the problem persists clean the contacts of the print cartridges For more information on print cartridges see Print cartridge troubleshooting Cause Protective tape is covering the print cartridges Solution Check each print cartridge The tape might have been removed from the copper colored contacts but still might cover the ink nozzles If the tape is still Chapter 12 126 Troubleshooting Troubleshooting covering the ink nozzles carefully remove the
74. e and edges around the ink nozzle area with the swab as shown below 1 Nozzle plate do not clean 2 Face and edges around the ink nozzle area CAUTION Do not clean the nozzle plate 7 Slide the print cartridge back into the slot Push the print cartridge forward until it clicks into place 8 Repeat if necessary for the other print cartridge 9 Gently close the print cartridge door and plug the power cord into the back of the HP All in One Related topics Clean the print cartridges Remove ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing Surface Remedy Skin Wash the area with an abrasive soap White fabric Wash the fabric in cold water and use chlorine bleach Color fabric Wash the fabric in cold water and use sudsy ammonia CAUTION Always use cold water to remove ink from fabric Warm or hot water can set the ink into the fabric Chapter 10 74 Maintain the HP All in One Maintain the HP All in One 11 Shop for printing supplies You can order HP products such as recommended types of paper and print cartridges online from the HP Web site This section contains the following topics Order paper or other media Order print cartridges Order other supplies Order paper or other media To order HP papers and other supplies such as HP Premium Photo Papers or HP All in One Paper go to www hp com buy supplies If prompte
75. e back in Use a print cartridge protector or an airtight plastic container to keep your print cartridge secure when it is not being used Related topics Replace the print cartridges Control panel buttons Work with print cartridges 67 Maintain the HP All in One Store the print cartridges Follow these guidelines to maintain and store HP print cartridges and to ensure consistent print quality Print cartridge storage and handling Print cartridge protector Print cartridge storage and handling Follow these guidelines to help maintain HP print cartridges and ensure consistent print quality Install the cartridge on or before the Install by date which is printed on the cartridge package When you remove a print cartridge from the device store it in an airtight plastic container to prevent the ink from drying out If you are storing a photo print cartridge you can use a print cartridge protector For more information see Print cartridge protector Keep all unused print cartridges in their original sealed packages until they are needed Store print cartridges at room temperature 15 35 degrees C or 59 95 degrees F Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the device If the plastic tape has been removed from the print cartridge do not attempt to reattach it Reattaching the tape damages the print cartridge
76. e disk and select OCR under the Custom installation options See the documentation that came with Readiris or whichever OCR software you use for information on how to select the OCR language Errors If the HP All in One has an error the lights on the device might flash or an error message might appear on your computer screen This section contains the following topics Flashing lights Device messages File messages General user messages Paper messages Power and connection messages Print cartridge messages Flashing lights The lights on the HP All in One flash in special sequences to inform you about various error conditions Refer to the following table for information on solving your error condition based on which lights are on or blinking on the HP All in One On light Resume light Check Print Cartridge light Paper Type lights Description Solution Off Off Off Both off The HP All in One is turned off Press the On button to turn the HP All in One on Blinking Off Off 1 On 1 Off The HP All in One is processing a job such as print scan copy or alignment Wait for the HP All in One to finish Blink faster for 3 seconds and then On Off Off 1 On 1 Off The HP All in One is busy Wait for the HP All in One to finish Blink for 20 seconds and then On Off Off 1 On 1 Off Scan was pressed and there was n
77. e separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Modifications part 15 21 The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user s authority to operate the equipment For further information contact the Manager of Corporate Product Regulations Hewlett Packard Company 3000 Hanover Street Palo Alto CA 94304 650 857 1501 Notice to users in Australia This equipment complies with Australian EMC requirements Notice to users in Korea Regulatory notices 137 Technical information VCCI Class B compliance statement for users in Japan Notice to users in Japan about power cord Ger uschemission Chapter 14 138 Technical information Technical information
78. e the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab 6 In the Basic Options area select the appropriate photo paper type from the Paper Type drop down list 7 In the Resizing Options area click the appropriate paper size from the Size list If the paper size and paper type are not compatible the HP All in One software displays an alert and allows you to select a different type or size 8 In the Basic Options area select a high print quality such as Best or Maximum dpi from the Print Quality drop down list Perform special print jobs 37 Print 9 In the HP real life technologies area click the Photo fix drop down list and select from the following options Off applies no HP real life technologies to the image Basic automatically focuses the image moderately adjusts image sharpness Full automatically lightens dark images automatically adjusts sharpness contrast and focus of images automatically removes red eye 10 Click OK to return to the Properties dialog box 11 If you want to print the photo in black and white click the Color tab and select the Print in grayscale check box 12 Click OK and then click Print or OK in the Print dialog box NOTE Do not leave unused photo paper i
79. ed Ink Levels tab Shop for printing supplies 75 Shop for printing supplies 3 Click Print Cartridge Ordering Information The print cartridge reorder numbers appear 4 Click Order Online HP sends detailed printer information including model number serial number and ink supply levels to an authorized online reseller The supplies you need are preselected you can change quantities add or remove items and then check out Order other supplies To order other supplies such as HP Photosmart Software a copy of the Setup Guide or other printed documentation or other customer replaceable parts call the phone number for your country region Country region Number for ordering Asia Pacific except for Japan 65 272 5300 Australia 1300 721 147 Europe 49 180 5 290220 Germany 44 870 606 9081 U K New Zealand 0800 441 147 South Africa 27 0 11 8061030 U S and Canada 1 800 474 6836 1 800 HP INVENT To order supplies in other countries regions not listed in the table go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support NOTE At this time some portions of the HP Web site are available in English only Chapter 11 76 Shop for printing supplies Shop for printing supplies 12 Troubleshooting This section contains the following topics Troubleshooting tips Hardware setup troubleshooting
80. ed Properties Options Printer Setup Printer or Preferences 5 Click the Advanced tab 6 Expand the Document Options and then expand the Printer Features Chapter 7 46 Print from your computer Print 7 In the Poster Printing drop down list click either 2x2 4 sheets 3x3 9 sheets 4x4 16 sheets or 5x5 25 sheets This selection tells the HP All in One to enlarge your document so that it fits on 4 9 16 or 25 pages If your original document is multiple pages each of those pages will be printed on 4 9 16 or 25 pages For example if you have a one page original and you select 3x3 you will get 9 pages if you select 3x3 for a two page original 18 pages will print 8 Click OK and then click Print or OK in the Print dialog box 9 After the poster has printed trim the edges of the sheets and tape the sheets together Print a Web page You can print a Web page from your Web browser on the HP All in One To print a Web page 1 Make sure you have paper loaded in the input tray 2 On the File menu in your Web browser click Print The Print dialog box appears 3 Make sure the HP All in One is the selected printer 4 If your Web browser supports it select the items on the Web page that you want to include in the printout For example in Internet Explorer click the Options tab to select options such as As laid out on screen Only the selected frame and Print all linked documents 5 Click
81. ed print job jams the queue and prevents the next print job from printing From your computer open the printer folder and see if the cancelled job remains in the print queue Try to delete the job from the queue If the print job remains in the queue try one or both of the following Disconnect the USB cable from the HP All in One restart the computer and then reconnect the USB cable to the HP All in One Shut down the HP All in One restart the computer and then restart the HP All in One The HP All in One prints meaningless characters Cause The memory in the HP All in One is full Solution Turn off the HP All in One and your computer for 60 seconds then turn them both on and try printing again Cause The document is corrupt Chapter 12 102 Troubleshooting Troubleshooting Solution Try printing another document from the same software application If this works then try printing a previously saved version of the document that is not corrupt Nothing happens when I try to print Cause The HP All in One is turned off Solution Look at the On light located on the front of the HP All in One If it is not lit the HP All in One is turned off Make sure the power cord is firmly connected to the HP All in One and plugged into a power outlet Press the On button to turn on the HP All in One Cause The HP All in One is busy with another task Solution If the HP All in One is performing anot
82. egali b ti i mestas kartu su kitomis nam kio atliekomis J s privalote i mesti savo atliekam rang atiduodami j atliekamos elektronikos ir elektros rangos perdirbimo punktus Jei atliekama ranga bus atskirai surenkama ir perdirbama bus i saugomi nat ral s i tekliai ir u tikrinama kad ranga yra perdirbta mogaus sveikat ir gamt tausojan iu b du D l informacijos apie tai kur galite i mesti atliekam perdirbti skirt rang kreipkit s atitinkam vietos tarnyb nam kio atliek i ve imo tarnyb arba parduotuv kurioje pirkote produkt Utylizacja zu ytego sprz tu przez u ytkownik w domowych w Unii Europejskiej Symbol ten umieszczony na produkcie lub opakowaniu oznacza e tego produktu nie nale y wyrzuca razem z innymi odpadami domowymi U ytkownik jest odpowiedzialny za dostarczenie zu ytego sprz tu do wyznaczonego punktu gromadzenia zu ytych urz dze elektrycznych i elektronicznych Gromadzenie osobno i recykling tego typu odpad w przyczynia si do ochrony zasob w naturalnych i jest bezpieczny dla zdrowia i rodowiska naturalnego Dalsze informacje na temat sposobu utylizacji zu ytych urz dze mo na uzyska u odpowiednich w adz lokalnych w przedsi biorstwie zajmuj cym si usuwaniem odpad w lub w miejscu zakupu produktu Descarte de equipamentos por usu rios em resid ncias da Uni o Europ ia Este s mbolo no produto ou na embalagem indica que o produto n o pode ser de
83. elected printing shortcut are displayed 6 Change the print settings to those you want in the new printing shortcut 7 In the Type new shortcut name here box type a name for the new printing shortcut and then click Save The printing shortcut is added to the list To delete a printing shortcut 1 On the File menu in your software application click Print 2 Make sure the HP All in One is the selected printer 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 4 Click the Printing Shortcuts tab Printing shortcuts 35 Print 5 In the Printing Shortcuts list click the printing shortcut that you want to delete 6 Click Delete The printing shortcut is removed from the list NOTE Only the shortcuts that you have created can be deleted The original HP shortcuts cannot be deleted Perform special print jobs In addition to supporting standard print jobs the HP All in One can perform special jobs such as printing borderless images iron on transfers and posters This section contains the following topics Print a borderless image Print a photo on photo paper Create custom cd dvd labels Print using Maximum dpi Print on both sides of the page Print a multiple page document as a booklet Print multiple pages on a single sheet
84. elopes Transparency film other than HP Premium Inkjet Transparency Film or HP Premium Plus Inkjet Transparency Film Iron On Transfers Greeting card paper Load paper This section describes the procedure for loading different types and sizes of paper into the HP All in One for your copies or printouts NOTE After a copy or print job has started the paper width sensor can determine whether the paper is Letter A4 or a smaller size TIP To help prevent rips wrinkles and curled or bent edges store all paper flat in a resealable bag If the paper is not stored properly extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All in One This section contains the following topics Load full size paper Load 10 x 15 cm 4 x 6 inch photo paper Chapter 6 22 Load originals and load paper Load originals and load paper Load index cards Load envelopes Load other types of paper Load full size paper You can load many types of letter or A4 paper into the input tray of the HP All in One To load full size paper 1 Flip the tray extender up toward you NOTE When you use legal size paper leave the tray extender closed 2 Slide the paper width guide to its outermost position 3 Tap a stack of paper on a flat surface to align the edges and then check the paper for the following Make sure it is free of r
85. es not appear The HP Digital Imaging Monitor does not appear in the system tray Missing HP Photosmart Software Uninstall and reinstall the software When I insert the CD ROM into my computer s CD ROM drive nothing happens Cause The installation failed to run automatically Solution If the installation does not run automatically you can start it manually To start the installation from a Windows computer 1 From the Windows Start menu click Run 2 In the Run dialog box enter d setup exe and then click OK If your CD ROM drive is not assigned to drive letter D enter the appropriate drive letter The minimum system checks screen appears Cause Your system does not meet the minimum requirements to install the software Software installation troubleshooting 83 Troubleshooting Solution Click Details to see what the specific problem is and then correct the problem before attempting to install the software A red X appears on the USB connect prompt Cause Normally a green check appears indicating that the plug and play is successful A red X indicates that the plug and play failed Solution To retry the plug and play 1 Verify that the control panel overlay is firmly attached unplug the HP All in One power cord and then plug it in again 2 Verify that the USB cable and power cord are plugged in 3 Click Retry to retry the plug and play setup If this does not work cont
86. est report to determine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges For more information see Print cartridge troubleshooting Print a self test report Cause The paper is too close to the print cartridge during printing Solution If the paper is too close to the print cartridge during printing the ink might be smeared This can happen if the paper is raised wrinkled or very thick such as Chapter 12 96 Troubleshooting Troubleshooting a mailing envelope Make sure the paper lays flat in the input tray and is not too wrinkled Ink is not filling the text or graphics completely Cause The print cartridges need to be cleaned or might be out of ink Solution Check the estimated ink levels remaining in the print cartridges If the print cartridges are low or out of ink you might need to replace the print cartridges If there is ink remaining in the print cartridges but you are still noticing a problem print a self test report to determine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges For more information on print cartridges see Print cartridge troubleshooting Cause The copy or print paper type setting is incorre
87. etrachloride on the glass since they can damage it Do not place or spray liquid directly on the glass The liquid might seep under the glass and damage the device 3 Dry the glass with a dry soft lint free cloth to prevent spotting 4 Plug in the power cord and then turn on the HP All in One Maintain the HP All in One 59 Maintain the HP All in One Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP All in One To clean the lid backing 1 Turn off the HP All in One unplug the power cord and raise the lid 2 Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water Wash the backing gently to loosen debris Do not scrub the backing 3 Dry the backing with a dry soft lint free cloth CAUTION Do not use paper based wipes as these might scratch the backing 4 If further cleaning is needed repeat the previous steps using isopropyl rubbing alcohol and wipe the backing thoroughly with a damp cloth to remove any residual alcohol CAUTION Be careful not to spill alcohol on the glass or exterior of the HP All in One as this might damage the device 5 Plug in the power cord and then turn on the HP All in One Print a self test report If you are experiencing problems with printing print a self test report before you replace the print cartridges This report provides useful info
88. from the Paper Type list Change the print settings for the current job 31 Print View the print resolution The printer software displays the print resolution in dots per inch dpi The dpi varies according to the paper type and print quality that you select in the printer software To view the print resolution 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab 6 In the Print Quality drop down list select the appropriate print quality setting for your project 7 In the Paper Type drop down list select the type of paper that you have loaded 8 Click the Resolution button to view the print resolution dpi Change the print speed or quality The HP All in One automatically chooses a print quality and speed setting depending on the paper type setting you select You can also change the print quality setting to customize the speed and quality of the print process To select a print speed or quality 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Cli
89. from the print cartridge Solution Check each print cartridge The tape might have been removed from the copper colored contacts but still might cover the ink nozzles If the tape is still covering the ink nozzles carefully remove the tape from the print cartridges Do not touch the ink nozzles or the copper colored contacts 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape Print troubleshooting 107 Troubleshooting For more information see Replace the print cartridges Ink is spraying the inside of the HP All in One when I print a photo Cause The borderless print settings require photo paper to be loaded in the input tray You are using the wrong paper type Solution Make sure you load photo paper in the input tray before you print a borderless print job Copy troubleshooting Use this section to solve these copy problems Nothing happens when I try to copy Parts of the original do not appear or are cut off The printout appears enlarged on the page The printout is blank A borderless copy has white space around the edges Nothing happens when I try to copy Cause The HP All in One is turned off Solution Look at the On light located on the front of the HP All in One If it is not lit the HP All in One is turned off Make sure the power cord is firmly connected to the HP All in One and pl
90. ge might be defective 1 Remove the black print cartridge 2 Close the print cartridge door 3 Check the On light If the On light blinks replace the tri color print cartridge If the On light remains steadily lit replace the black print cartridge On Blinking Blinking 1 On 1 Off The print carriage is stalled Open the print cartridge door and check that the carriage is not blocked On Blinking Blinking Both blinking The control panel overlay is not attached or is not attached properly 1 Turn the HP All in One off 2 Attach the control panel overlay using the instructions in the Setup Guide 3 Turn the HP All in One back on Blinking Blinking Blinking Both off Scanner failure Turn the HP All in One off then on again If the problem persists contact HP customer support Blinking Blinking Blinking Both blinking The HP All in One has a fatal error 1 Turn the HP All in One off 2 Unplug the power cord 3 Wait a minute then plug the power cord back in 4 Turn the HP All in One back on Chapter 12 continued 116 Troubleshooting Troubleshooting On light Resume light Check Print Cartridge light Paper Type lights Description Solution If the problem persists contact HP Support Device messages The following is a list of device related error messages Firmware revision mism
91. ge should move to the center of the HP All in One If the print carriage does not move to the center turn the HP All in One off and then on 3 Wait until the print carriage is idle and silent and then lightly press down on a print cartridge to release it If you are replacing the tri color print cartridge remove the print cartridge from the slot on the left If you are replacing the black or photo print cartridge remove the print cartridge from the slot on the right 1 Print cartridge slot for the tri color print cartridge 2 Print cartridge slot for the black and photo print cartridges 4 Pull the print cartridge toward you out of its slot Chapter 10 64 Maintain the HP All in One Maintain the HP All in One 5 If you are removing the black print cartridge in order to install the photo print cartridge store the black print cartridge in the print cartridge protector or an airtight plastic container If you are removing the print cartridge because it is low or out of ink recycle the print cartridge The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges free of charge For more information go to the following Web site www hp com hpinfo globalcitizenship environment recycle inkjet html 6 Remove the new print cartridge from its packaging being careful to touch only the black plastic Gently remove the pastic tape using the pink pull tab 1 Copper co
92. her task such as copying or scanning your print job will be delayed until the HP All in One completes the current task Some documents take a long time to print If nothing has printed several minutes after you sent a print job to the HP All in One check your computer to see if there are any messages Cause The HP All in One is not the selected printer Solution Make sure the HP All in One is the selected printer in your software application TIP You can set the HP All in One as the default printer to ensure that the printer is automatically selected when you select Print in the File menu of your different software applications For more information see Make the HP All in One the default printer Cause The computer is not communicating with the HP All in One Solution If the HP All in One is not properly connected to the computer communication errors can occur Make sure the USB cable is connected to the HP All in One and the computer as shown below Print troubleshooting 103 Troubleshooting If the connections are secure and nothing has printed several minutes after you sent a print job to the HP All in One check the status of the HP All in One In the HP Photosmart Software click Status For more information see Communication problems over a USB connection Cause The HP All in One has a paper jam Solution Clear the paper jam For more information see Clear paper jams Cause The pr
93. his HP All in One The print cartridge might be defective The On Resume and Check Print Cartridge lights are blinking Scanner failure Turn off the HP All in One then turn it on again If the problem persists contact HP Support All lights are blinking The HP All in One has a fatal error 1 Turn the HP All in One off 2 Unplug the power cord 3 Wait a minute then plug the power cord back in 4 Turn the HP All in One back on If the problem persists contact HP Support Use the HP Photosmart software The HP Photosmart Software provides a fast and easy way to make prints of your photos It also provides access to other basic HP imaging software features such as saving and viewing your photos For more information on using the HP Photosmart Software Check the Contents panel on the left Look for the HP Photosmart Software Help contents book at the top If you do not see the HP Photosmart Software Help contents book at the top of the Contents panel access the software help through the HP Solution Center continued Use the HP Photosmart software 11 HP All in One overview Chapter 2 12 HP All in One overview HP All in One overview 3 Find more information You can access a variety of resources both printed and onscreen that provide information about setting up and using the HP All in One Setup Guide The Setup Guide provides instructions for setting up the HP All
94. ht also need to check your print cartridges if the Check Print Cartridge light is on This might mean that the print cartridges are not installed properly or are missing the plastic tape has not been removed from the print cartridges the print cartridges are out of ink or the print carriage is blocked This section contains the following topics Handle the print cartridges Check the estimated ink levels Replace the print cartridges Use ink backup mode Use a photo print cartridge Store the print cartridges Align the print cartridges Clean the print cartridges Clean the print cartridge contacts Clean the area around the ink nozzles Remove ink from your skin and clothing Work with print cartridges 61 Maintain the HP All in One Handle the print cartridges Before you replace or clean a print cartridge you should know the part names and how to handle the print cartridges 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape Hold the print cartridges by their black plastic sides with the label on top Do not touch the copper colored contacts or the ink nozzles NOTE Handle the print cartridges carefully Dropping or jarring cartridges can cause temporary printing problems or even permanent damage Check the estimated ink levels You can easily check the ink supply level to de
95. ication click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab 6 In the Paper saving options area select Manual from the Two sided printing drop down list Perform special print jobs 39 Print 7 For binding do one of the following For binding on the top like a notebook or calendar select the Flip Pages Up check box This causes the odd and even pages of your document to print opposite of each other top to bottom This ensures that the top of the page is always at the top of the sheet when you flip the pages up in your bound document 5 3 1 For binding on the side like a book or magazine click to clear the Flip pages up check box This causes the odd and even pages of your document to print opposite of each other left to right This ensures that the top of the page is always at the top of the sheet when you turn the pages in your bound document 5 3 1 8 Click OK and then click Print or OK in the Print dialog box The HP All in One begins printing Wait until all the odd numbered pages are printed before removing any of the printed pages from the output tray A dialog box displays instructions on the screen when it is time to process the second side of your job Do not cl
96. ici Gli utenti devono provvedere allo smaltimento delle apparecchiature da rottamare portandole al luogo di raccolta indicato per il riciclaggio delle apparecchiature elettriche ed elettroniche La raccolta e il riciclaggio separati delle apparecchiature da rottamare in fase di smaltimento favoriscono la conservazione delle risorse naturali e garantiscono che tali apparecchiature vengano rottamate nel rispetto dell ambiente e della tutela della salute Per ulteriori informazioni sui punti di raccolta delle apparecchiature da rottamare contattare il proprio comune di residenza il servizio di smaltimento dei rifiuti locale o il negozio presso il quale stato acquistato il prodotto Eliminaci n de residuos de aparatos el ctricos y electr nicos por parte de usuarios dom sticos en la Uni n Europea Este s mbolo en el producto o en el embalaje indica que no se puede desechar el producto junto con los residuos dom sticos Por el contrario si debe eliminar este tipo de residuo es responsabilidad del usuario entregarlo en un punto de recogida designado de reciclado de aparatos electr nicos y el ctricos El reciclaje y la recogida por separado de estos residuos en el momento de la eliminaci n ayudar a preservar recursos naturales y a garantizar que el reciclaje proteja la salud y el medio ambiente Si desea informaci n adicional sobre los lugares donde puede dejar estos residuos para su reciclado p ngase en contacto con las autoridades locales de su ciud
97. ick Continue in the dialog box until you have reloaded the paper as instructed 9 Follow the instructions that appear on your screen for reloading the paper to print on the second side and then click Continue Print a multiple page document as a booklet The HP All in One allows you to print your document as a small booklet which you can fold and then staple together For best results design your document to fit on a multiple of four pages such as an 8 12 or 16 page program for a child s school play or for a wedding Chapter 7 40 Print from your computer Print To print a multiple page document as a booklet 1 Load paper into the input tray The paper should be thick enough that the images do not show through to the other side 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab 6 In the Paper saving options area select Manual from the Two sided printing drop down list 7 Select the binding edge from the Booklet layout is list as appropriate for your language If your language reads left to right click Left edge binding If your language reads right to left click Right edge binding The Pages per sheet box is a
98. ies Options Printer Setup Printer or Preferences 5 Click the Advanced tab 6 Expand the Document Options list and then expand the Layout Options list Perform special print jobs 43 Print 7 Click Page Order in the Layout Options list and then click Front to Back NOTE If you set your document to print on both sides of the page the Front to back option is not available Your document will automatically print in the correct order 8 Click OK and then click Print or OK in the Print dialog box When you are printing multiple copies each set is printed completely before the next set is printed Reverse an image for iron on transfers This feature reverses an image so you can use it for iron on transfers This feature is also useful for transparencies when you want to make notations on the back of the transparency without scratching the original To reverse an image for iron on transfers 1 On the File menu in your software application click Print 2 Make sure the HP All in One is the selected printer 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 4 Click the Features tab 5 In the Basic options area click HP Iron on Transfer from the Paper Type list 6 Click the Advanced tab 7 Expand the Document Options and then expand the Printer Features 8
99. int carriage has stalled Solution Turn the HP All in One off remove any objects that are blocking the print carriage including any packing materials and then turn the HP All in One on again Cause The HP All in One is out of paper Solution Load paper in the input tray For more information see Load full size paper The pages in my document came out in the wrong order Cause The print settings are set to print the first page of your document first Because of the way the paper feeds through the HP All in One this means the first page will be print side up at the bottom of the stack Solution Print the document in reverse order When the document finishes printing the pages will be in correct order For more information see Print a multiple page document in reverse order The margins are not printing as expected Cause The margins are not set correctly in your software application Chapter 12 104 Troubleshooting Troubleshooting Solution Check the printer margins Make sure the margin settings for the document do not exceed the printable area of the HP All in One To check your margin settings 1 Preview your print job before sending it to the HP All in One 2 Check the margins The HP All in One uses the margins you have set in your software application as long as they are greater than the minimum margins the HP All in One supports 3 Cancel the print job if the margins are no
100. inter will start printing shortly after the number of copies have been selected The number of copies to be printed is shown to the right of this button TIP The maximum number of copies you can make using the control panel is 9 To make more copies at once use the HP Software When initiating multiple copies of an original from the software only the last digit of the number of copies is represented on the control panel For example if you are making 25 copies the number 5 appears on the display 7 Paper Type Changes the paper type setting to either plain or photo paper Make sure the appropriate paper type is loaded in the input tray The default paper type setting is Plain The Paper Type lights indicate the currently selected paper type Plain or Photo 8 Photosmart Essential button Launches the HP Photosmart Software for printing editing and sharing photos NOTE If the HP Photosmart Software is not installed on your computer the Photosmart Essential button will not do anything continued Control panel buttons 9 HP All in One overview Label Icon Name and Description 9 Scan Starts scanning the original currently on the glass The Scan command is ignored if the HP All in One is busy with any other job The Scan command functions only when the computer is on Status light overview Several indicator lights inform you of the status of the HP All in One Label Description 1 On button 2 Resume
101. inue to the next step 4 Verify that the USB cable is set up properly as follows Unplug the USB cable and plug it in again Do not attach the USB cable to a keyboard or non powered hub Verify that the USB cable is 3 meters 9 8 feet or less in length If you have several USB devices attached to your computer you might want to unplug the other devices during the installation 5 Continue with the installation and restart the computer when prompted 6 If you are using a Windows computer open the HP Solution Center and check for the appropriate buttons for your device such as Make Copies If the buttons do not appear remove the software and then reinstall it For more information see Uninstall and reinstall the software I received a message that an unknown error has occurred Cause The source of the error is unknown Chapter 12 84 Troubleshooting Troubleshooting Solution Try to continue with the installation If that does not work stop and then restart the installation and follow the directions on the screen If an error occurs you might need to uninstall and then reinstall the software Do not simply delete the HP All in One application files from your computer Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP All in One For more information see Uninstall and reinstall the software Some of the butto
102. ips dust wrinkles and curled or bent edges Make sure all the paper in the stack are the same size and type Load paper 23 Load originals and load paper 4 Insert the stack of paper into the input tray with the short edge forward Ensure that the side you want to print on faces down Slide the stack of paper toward the device until it stops CAUTION Make sure that the HP All in One is idle and silent when you load paper into the input tray If the HP All in One is servicing the print cartridges or otherwise engaged in a task the paper stop inside the device might not be in place You could push the paper too far forward causing the HP All in One to eject blank pages TIP If you are using letterhead insert the top of the page first with the side you want to print on facing down For more help on loading full size paper and letterhead refer to the diagram engraved in the base of the input tray 5 Slide the paper width guide inward until it stops at the edge of the paper Do not overload the input tray make sure the stack of paper fits within the input tray and is no higher than the top of the paper width guide Load 10 x 15 cm 4 x 6 inch photo paper You can load 10 x 15 cm 4 x 6 inch photo paper into the input tray of the HP All in One For the best results use 10 x 15 cm 4 x 6 inch HP Premium Plus Photo Paper or HP Premium Photo Paper with tab NOTE For borderless printing the HP All in One only suppo
103. k na izdelku ali embala i izdelka pomeni da izdelka ne smete odlagati skupaj z drugimi gospodinjskimi odpadki Odpadno opremo ste dol ni oddati na dolo enem zbirnem mestu za recikliranje odpadne elektri ne in elektronske opreme Z lo enim zbiranjem in recikliranjem odpadne opreme ob odlaganju boste pomagali ohraniti naravne vire in zagotovili da bo odpadna oprema reciklirana tako da se varuje zdravje ljudi in okolje Ve informacij o mestih kjer lahko oddate odpadno opremo za recikliranje lahko dobite na ob ini v komunalnem podjetju ali trgovini kjer ste izdelek kupili Kassering av f rbrukningsmaterial f r hem och privatanv ndare i EU Produkter eller produktf rpackningar med den h r symbolen f r inte kasseras med vanligt hush llsavfall I st llet har du ansvar f r att produkten l mnas till en beh rig tervinningsstation f r hantering av el och elektronikprodukter Genom att l mna kasserade produkter till tervinning hj lper du till att bevara v ra gemensamma naturresurser Dessutom skyddas b de m nniskor och milj n n r produkter tervinns p r tt s tt Kommunala myndigheter sophanteringsf retag eller butiken d r varan k ptes kan ge mer information om var du l mnar kasserade produkter f r tervinning English Fran ais Deutsch Italiano Espa ol esky Dansk Nederlands Eesti Suomi Magyar Latviski Lietuvi kai Polski Portugu s Sloven ina Sloven ina Svenska Chapter 14 136
104. l printing Produce draft quality printouts quickly Presentation printing Print high quality documents including letters and transparencies For more information see Print from a software application and Print on transparencies Two sided Duplex Printing Print two sided pages with the HP All in One manually For more information see Print on both sides of the page Create printing shortcuts In addition to the printing shortcuts that are available in the Printing Shortcuts list you can create your own printing shortcuts If you frequently print on transparency film for example you can create a printing shortcut by selecting the Presentation Printing shortcut changing the paper type to HP Premium Inkjet Transparency Film and then saving the modified shortcut under a new name for example Transparency Presentations After creating the printing shortcut simply select it when printing on transparency film rather than changing the print settings each time To create a printing shortcut 1 On the File menu in your software application click Print 2 Make sure the HP All in One is the selected printer 3 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 4 Click the Printing Shortcuts tab 5 In the Printing Shortcuts list click a printing shortcut The print settings for the s
105. leshooting Solution Leave the sheet in the output tray until the message disappears If it is necessary to remove the printed sheet before the message disappears carefully hold the printed sheet on the underside or the edges and place it on a flat surface to dry Out of paper Cause There is not enough paper in the input tray Solution If the HP All in One is out of paper or there are only a few sheets remaining load more paper in the input tray If there is paper in the input tray remove the paper tap the stack of paper against a flat surface and reload the paper into the input tray To continue your print job press the Resume button on the control panel of the HP All in One Cause The rear door is off the HP All in One Solution If you removed the rear door to clear a paper jam replace it For more information see Clear paper jams Paper jam misfeed or blocked carriage Cause The HP All in One has a paper jam Solution Clear the paper jam For more information see Clear paper jams Cause The print carriage is blocked Solution Turn the HP All in One off remove any objects that are blocking the print carriage including any packing materials and then turn the HP All in One on again Paper mismatch Cause The print setting for the print job does not match the paper type or size loaded in the HP All in One Errors 121 Troubleshooting Solution Change the print setting o
106. light 3 Check Print Cartridge lights 4 Paper Type lights for the Paper Type button The following table describes common situations and explains what the lights mean Light status What it means All lights are off The HP All in One is turned off Press the On button to turn on the device The On light and one of the Paper Type lights are on The HP All in One is ready for printing scanning or copying The On light is blinking The HP All in One is busy printing scanning copying or aligning the print cartridges The On light blinks quickly for 3 seconds and then is on steady You pressed a button while the HP All in One is already busy printing scanning copying or aligning the print cartridges The On light blinks for 20 seconds and then is steady You pressed the Scan button and there was no response from the computer The Resume light is blinking The HP All in One is out of paper The HP All in One has a paper jam The paper size setting in the copy software does not match the paper size detected in the input tray The Check Print Cartridge light is blinking The print cartridge door is open The print cartridges are missing or not seated correctly The tape was not removed from the print cartridge Chapter 2 continued 10 HP All in One overview HP All in One overview Light status What it means The print cartridge is not intended for use in t
107. lored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape CAUTION Do not touch the copper colored contacts or ink nozzles Touching these parts can result in clogs ink failure and bad electrical connections Work with print cartridges 65 Maintain the HP All in One 7 Slide the new print cartridge forward into the empty slot Then gently push on the upper part of the print cartridge forward until it clicks into the socket If you are installing the tri color print cartridge slide it into the left slot If you are installing a black or photo print cartridge slide it into the right slot 8 Close the print cartridge door 9 If the print cartridge alignment sheet prints load it on the left front corner of the glass with the top of the page to the left 10 Press the Scan button The HP All in One aligns the print cartridges Recycle or discard the print cartridge alignment sheet Related topics Check the estimated ink levels Control panel buttons Chapter 10 66 Maintain the HP All in One Maintain the HP All in One Use ink backup mode Use the ink backup mode to operate the HP All in One with only one print cartridge The ink backup mode is initiated when a print cartridge is removed from the print cartridge cradle NOTE When the HP All in One operates in ink backup mode a message is displayed on screen If the message is displayed and t
108. lution Place your original with the side you want to copy or scan face down on the left front corner of the glass Scanned image is incorrectly cropped Cause The software is set to automatically crop scanned pictures Solution The autocropping feature in the software crops anything that is not part of the main image Sometimes this might not be what you want In that case turn off autocropping in the software and crop the scanned image manually or not at all Scanned image has incorrect page layout Cause The automatic cropping feature in the software is changing the page layout Chapter 12 112 Troubleshooting Troubleshooting Solution Turn off autocropping in the software to retain the page layout Text format is incorrect Cause The scan document settings are incorrect Solution Some applications cannot handle framed text formatting Framed text is one of the scan document settings in the software It maintains complex layouts such as multiple columns from a newsletter by putting the text in different frames boxes in the destination application In the software select the correct format so that the scanned text layout and formatting are retained Scanned image shows dotted lines instead of text Cause If you use the Text image type to scan text that you plan to edit the scanner might not recognize color text The Text image type scans at 300 x 300 dpi in black and white If you are scanning
109. mation see Clean the print cartridges If you are missing lines when you print clean the electrical contacts For more information see Clean the area around the ink nozzles Replace the print cartridge For more information see Replace the print cartridges If the self test does not show a problem investigate other causes such as the image file or software program For additional print cartridge troubleshooting visit the HP Web site at www hp com support This section contains the following topics Ink is bleeding or smearing Ink is not filling the text or graphics completely The text edges are jagged The printout has a horizontal band of distortion near the bottom of the page Printouts or copies seem blurry or fuzzy Printouts or copies have vertical streaks Paper is not picked up from the input tray Printouts or copies are slanted or skewed Ink is bleeding or smearing Cause The paper type is not suitable for the HP All in One Solution Use HP Premium Papers or any other paper type that is appropriate for the HP All in One Cause The print cartridges need to be cleaned Solution Check the estimated ink levels remaining in the print cartridges If the print cartridges are low or out of ink you might need to replace the print cartridges If there is ink remaining in the print cartridges but you are still noticing a problem print a self t
110. n on again Chapter 12 82 Troubleshooting Troubleshooting If you are connecting the HP All in One through a USB hub make sure the hub is turned on If the hub is on try connecting directly to your computer Check other printers or scanners You might need to disconnect older products from your computer Try connecting the USB cable to another USB port on your computer After you check the connections try restarting your computer Turn the HP All in One off and then on again After you check the connections try restarting your computer Turn the HP All in One off and then on again If necessary remove and then install the software you installed with the HP All in One again For more information see Uninstall and reinstall the software For more information on setting up the HP All in One and connecting it to your computer see the Setup Guide that came with the HP All in One Software installation troubleshooting Use this section to solve any problems you might encounter while setting up the HP All in One software This section contains the following topics When I insert the CD ROM into my computer s CD ROM drive nothing happens The minimum system checks screen appears A red X appears on the USB connect prompt I received a message that an unknown error has occurred Some of the buttons are missing in the HP Solution Center The registration screen do
111. n set the paper type for copying to either Plain or Photo To set the paper type for copies 1 Make sure you have paper loaded in the input tray 2 Place your original with the side you want to copy or scan face down on the left front corner of the glass Use the copy features 49 Use the copy features 3 Press the Paper Type button to set the paper type Copies made on photo paper are automatically made using Best quality When Photo Paper Type is selected the HP All in One enlarges or shrinks the original to fit within the copy margin of the detected paper size Copies made on plain paper are automatically made using Normal quality When the Plain Paper Type is selected the HP All in One makes an exact copy of the original placed on the scanner glass NOTE Ensure that the scanner glass is clean for the copy function to work properly 4 Press Start Copy Black or Start Copy Color Refer to the following table to determine which paper type setting to choose based on the paper loaded in the input tray Paper type Control panel setting Copier paper or letterhead Plain HP Bright White Paper Plain HP Premium Plus Photo Paper Glossy Photo HP Premium Plus Photo Paper Matte Photo HP Premium Plus 4 x 6 inch Photo Paper Photo HP Photo Paper Photo HP Everyday Photo Paper Photo HP Everyday Photo Paper Semi Gloss Photo Other photo paper Photo HP Premium Paper Plain HP All in One Paper Plain
112. n start the Setup program 2 Disconnect the HP All in One from your computer 3 Select Uninstall and follow the onscreen directions 4 Restart your computer NOTE It is important that you disconnect the HP All in One before restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 5 Start the Setup program for the HP All in One again 6 Select Install 7 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All in One When the software installation is complete the HP Digital Imaging Monitor icon appears in the Windows system tray To verify that the software is properly installed double click the HP Solution Center icon on the desktop If the HP Solution Center shows the essential icons Scan Picture and Scan Document the software has been properly installed Print cartridge troubleshooting If you are experiencing problems with printing you might have a problem with one of the print cartridges If you receive an error message about the print cartridges see Print cartridge messages for more information Try the following To troubleshoot print cartridges 1 Remove the black print cartridge from the slot on the right Do not touch the ink nozzles or the copper colored contacts Check for possible damage to the copper colored contacts or ink nozzles Make sure the plastic tape has been remo
113. n the input tray The paper might start to curl which could reduce the quality of your printout Photo paper should be flat before printing Related topics Handle the print cartridges Work with print cartridges Create custom cd dvd labels You can create custom labels for your CDs and DVDs on the HP All in One by following the steps below Or to create custom CD and DVD labels online go to www hp com and follow the prompts To create custom CD DVD labels 1 Make sure you have CD DVD tattoo paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab 6 In the Paper Type drop down list click More and then select HP CD DVD tattoo paper from the list 7 Click OK and then click Print or OK in the Print dialog box Print using Maximum dpi Use Maximum dpi mode to print high quality sharp images To get the most benefit from Maximum dpi mode use it to print high quality images such as digital photographs When you select the Maximum dpi setting the printer software displays the optimized dots per inch dpi that the HP All in One will print Printing in Maximum dpi takes longer than printing with other
114. nd plugged into a power outlet Press the On button to turn on the HP All in One Cause The computer is not communicating with the HP All in One Solution If the HP All in One is not properly connected to the computer communication errors can occur Make sure the USB cable is connected to the HP All in One and the computer as shown below For more information see Communication problems over a USB connection Improper shutdown Cause The last time the HP All in One was used it was not turned off properly If the HP All in One is turned off by turning off the switch on a power strip or by using a wall switch the device can be damaged Solution Press the On button located on the control panel of the HP All in One to turn the device on and off Two way communication lost Cause The HP All in One is turned off Solution Look at the On light located on the front of the HP All in One If it is not lit the HP All in One is turned off Make sure the power cord is firmly connected to Errors 123 Troubleshooting the HP All in One and plugged into a power outlet Press the On button to turn on the HP All in One Cause The HP All in One is not connected to the computer Solution If the HP All in One is not properly connected to the computer communication errors can occur Make sure the USB cable is securely connected to the HP All in One and the computer as shown below For more information see
115. ne will not turn on skip this step and go to step 2 2 Open the print cartridge door 3 Remove the print cartridges from their slots NOTE If the HP All in One does not turn on you can unplug the power cord and then manually slide the print carriage to the center to remove the print cartridges 4 Place the print cartridges in an airtight plastic container so they will not dry out and put them aside Do not send them with the HP All in One unless the HP customer support call agent instructs you to 5 Close the print cartridge door and wait a few minutes for the print carriage to move back to its home position on the left side NOTE Make sure the scanner is idle and has returned to its parked position before turning off the HP All in One 6 Press the On button to turn off the HP All in One Pack the HP All in One Complete the following steps once you have removed the print cartridges turned off the HP All in One and unplugged it Additional warranty options 131 HP warranty and support To pack the HP All in One 1 If available pack the HP All in One for shipment by using the original packing materials or the packaging materials that came with your exchange device If you do not have the original packaging materials please use other adequate packaging materials Shipping damage caused by improper packaging and or improper transportation is not covered under the warranty 2 Place the return shippi
116. ne of the following Click Portrait to print the document vertically on the page Click Landscape to print the document horizontally on the page Scale the document size The HP All in One allows you to print the document at a different size than the original To scale the document size 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the Features tab 6 In the Resizing options area click Scale to paper size and then click the appropriate paper size from the drop down list Change the saturation brightness or color tone You can change the intensity of colors and the level of darkness in your printout by adjusting the Saturation Brightness and Color Tone options To change the saturation brightness or color tone 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences 5 Click the
117. ne to a computer To use the scan features the HP All in One and computer must be connected and turned on The HP Photosmart Software must also be installed and running on your computer prior to scanning To verify that the HP Photosmart Software is running on a Windows computer look for the HP Digital Imaging Monitor icon in the system tray at the lower right side of the screen near the time NOTE Closing the HP Digital Imaging Monitor icon in the Windows system tray can cause the HP All in One to lose some of its scan functionality If this happens you can restore full functionality by restarting your computer or by starting the HP Photosmart Software The HP Photosmart Software that you installed on your computer has many tools that you can use to edit and print your scanned image You can improve the overall image quality by adjusting the brightness sharpness color tone or saturation You can also crop straighten rotate or resize the image When the scanned image looks just the way Use the scan features 55 Scan you want it you can open it in another application send it through e mail save it to a file or print it To scan to a computer 1 Place your original with the side you want to copy or scan face down on the left front corner of the glass TIP For quality copies ensure that the scanner glass is clean and that there are no foreign materials adhering to it For more information see Clean the glass 2
118. nformation see View the print resolution Print cartridge yield Visit www hp com pageyield for more information on estimated cartridge yields Acoustic information If you have Internet access you can get acoustic information from the HP Web site Go to www hp com support Environmental product stewardship program Hewlett Packard is committed to providing quality products in an environmentally sound manner Design for recycling has been incorporated into this product The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed to access quickly for efficient disassembly and repair For more information visit HP s Commitment to the Environment Web site at www hp com hpinfo globalcitizenship environment index html This section contains the following topics Paper use Plastics Material safety data sheets Recycling program HP inkjet supplies recycling program Energy consumption Disposal of Waste Equipment by Users in Private Households in the European Union Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281 2002 Plastics Plastic parts over 25 grams are marked according to international standards that e
119. ng label on the outside of the box 3 Include the following items in the box A complete description of symptoms for service personnel samples of print quality problems are helpful A copy of the sales slip or other proof of purchase to establish the warranty coverage period Your name address and a phone number where you can be reached during the day Chapter 13 132 HP warranty and support HP warranty and support 14 Technical information The technical specifications and international regulatory information for the HP All in One are provided in this section For additional specifications see the printed Basics Guide This section contains the following topics Specifications Environmental product stewardship program Regulatory notices Specifications Technical specifications for the HP All in One are provided in this section For additional specifications see the printed Basics Guide System requirements Software and system requirements are located in the Readme file For information about future operating system releases and support visit the HP online support Web site at www hp com support Paper specifications Type Paper weight Paper tray Output tray Plain paper 20 to 24 lb 75 to 90 gsm 100 20 lb paper 50 20 lb paper Legal paper 20 to 24 lb 75 to 90 gsm 100 20 lb paper 50 20 lb paper Cards 110 lb index max 200 gsm 20 1
120. nhance the ability to identify plastics for recycling purposes at the end of product life Material safety data sheets Material safety data sheets MSDS can be obtained from the HP Web site at www hp com go msds Chapter 14 134 Technical information Technical information Recycling program HP offers an increasing number of product return and recycling programs in many countries regions and partners with some of the largest electronic recycling centers throughout the world HP conserves resources by reselling some of its most popular products For more information regarding recycling of HP products please visit www hp com hpinfo globalcitizenship environment recycle HP inkjet supplies recycling program HP is committed to protecting the environment The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges and ink cartridges free of charge For more information go to the following Web site www hp com hpinfo globalcitizenship environment recycle Energy consumption This product is designed to reduce power consumption and save natural resources without compromising product performance It has been designed to reduce total energy consumption both during operation and when the device is not active Specific information on power consumption may be found in the product specifications Environmental product stewardship program 135 Technical information Di
121. nical support drivers supplies and ordering information Find more information 13 Find more information Chapter 3 14 Find more information Find more information 4 How do I This section contains links to commonly performed tasks such as printing photos and optimizing your print jobs How do I change the print settings How do I print borderless photos on 10 x 15 cm 4 x 6 inch paper How do I load envelopes How do I scan using the control panel How do I get the best print quality How do I print on both sides of the paper How do I replace the print cartridges How do I align the print cartridges How do I clear a paper jam How do I 15 How do I Chapter 4 16 How do I How do I 5 Connection information The HP All in One comes equipped with a USB port so you can connect directly to a computer using a USB cable You can also share the device over an existing home network This section contains the following topics Supported connection types Use printer sharing Supported connection types The following table contains a list of supported connection types Description Recommended number of connected computers for best performance Supported software features Setup instructions USB connection One computer connected with a USB cable to the rear USB 1 1 full speed peripheral connection port on the HP All in
122. not leave a print cartridge outside the HP All in One for more than 30 minutes 4 Inspect the print cartridge contacts for ink and debris buildup 5 Dip a clean foam rubber swab or lint free cloth into distilled water and squeeze any excess water from it 6 Hold the print cartridge by its sides 7 Clean only the copper colored contacts Allow the print cartridges to dry for approximately ten minutes before reinserting 1 Copper colored contacts 2 Ink nozzles do not clean 8 Slide the print cartridge back into the slot Push the print cartridge forward until it clicks into place 9 Repeat if necessary for the other print cartridge 10 Gently close the print cartridge door and plug the power cord into the back of the HP All in One Related topics Clean the area around the ink nozzles Replace the print cartridges Clean the area around the ink nozzles If the HP All in One is used in a dusty environment a small amount of debris might accumulate inside the device This debris can include dust hair carpet or clothing fibers Chapter 10 72 Maintain the HP All in One Maintain the HP All in One When debris gets on the print cartridges it can cause ink streaks and smudges on printed pages Ink streaking can be corrected by cleaning around the ink nozzles as described here NOTE Clean the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages
123. ns are missing in the HP Solution Center Cause The installation might not be complete Solution If the appropriate buttons for your device such as Make Copies do not appear your installation might not be complete and you might need to uninstall and then reinstall the software Do not simply delete the HP All in One application files from your hard drive Make sure to remove them properly using the uninstall utility provided in the HP All in One program group For more information see Uninstall and reinstall the software The registration screen does not appear Cause The registration screen did not launch automatically Solution You can access the registration Sign up now screen from the Windows taskbar by clicking Start pointing to Programs or All Programs HP Deskjet F4100 All In One series and then clicking Product Registration The HP Digital Imaging Monitor does not appear in the system tray Cause The installation might not be complete Solution If the HP Digital Imaging Monitor does not appear in the system tray normally located at the lower right corner of the desktop start the HP Solution Center If the appropriate buttons for your device such as Make Copies do not appear your installation might not be complete and you might need to uninstall and then reinstall the software Do not simply delete the HP All in One application files from your hard drive Make sure to remove them properly using
124. o response from the computer Make sure the computer is turned on the HP All in One software is installed and the computer is Chapter 12 114 Troubleshooting Troubleshooting On light Resume light Check Print Cartridge light Paper Type lights Description Solution connected to the HP All in One with a USB cable On Blinking Off 1 On 1 Off The HP All in One is out of paper Load paper and press Start Copy Black or Start Copy Color The HP All in One has a paper jam Clear the paper jam and press Start Copy Black or Start Copy Color Paper size setting does not match the paper size detected in the input tray Change the paper in the tray or the size setting in the software On Off Blinking 1 On 1 Off Print cartridge door is open Raise the door to close it The print cartridges are missing or not seated correctly Install or remove and reinsert print cartridges The tape was not removed from the print cartridge Remove print cartridge remove tape and reinsert print cartridge The print cartridge is not intended for use in this HP All in One The print cartridge might not be supported for use in the HP All in One See the Order Supplies chapter in the User Guide continued Errors 115 Troubleshooting On light Resume light Check Print Cartridge light Paper Type lights Description Solution The print cartrid
125. on The HP All in One aligns the print cartridges Recycle or discard the print cartridge alignment sheet Chapter 12 94 Troubleshooting Troubleshooting Information on print cartridges For best results use HP print cartridges The following tips help maintain HP print cartridges and ensure consistent print quality Keep all print cartridges in the original sealed packages until they are needed Store print cartridges at room temperature 15 6 26 6 C or 60 78 F Do not reattach the protective tape once it has been removed from the print cartridge Reattaching the plastic tape might damage the print cartridge Place the print cartridge in the HP All in One immediately after removing the plastic tape If this is not possible store it in a print cartridge protector or airtight plastic container HP recommends that you do not remove the print cartridges from the HP All in One until you have replacement print cartridges available to install Turn off the HP All in One from the control panel Do not turn off the device by turning off a power strip or unplugging the power cord from the HP All in One If you improperly turn off the HP All in One the print carriage does not return to the correct position and the print cartridges can dry out Do not open the print cartridge door unless necessary This exposes the print cartridges to air which reduces the life of the print cartridges NOTE If y
126. opying and printing Depending on your country region some of these papers might not be available NOTE This device supports 10 x 15 cm 4 x 6 inch with tab A4 letter and legal US only size paper only NOTE To achieve a borderless print you must use 10 x 15 cm 4 x 6 inch paper with tab The HP All in One prints to the edge of three sides of the paper When you remove the tab from the fourth side you have a borderless print HP Premium Plus Photo Paper HP Premium Plus Photo Papers are the best HP photo paper with image quality and fade resistance superior to store processed photos They are ideal for printing your high resolution images for framing or including in a photo album These papers are available in several sizes including 10 x 15 cm 4 x 6 inch with or without tabs A4 and 8 5 x 11 inch sizes for printing or copying photos from the HP All in One HP Premium Photo Paper HP Premium Photo Papers are high quality glossy finish or soft gloss finish photo papers They look and feel like store processed photos and can be mounted under glass or in an album These papers are available in several sizes including 10 x 15 cm 4 x 6 inch with or without tabs A4 and 8 5 x 11 inch sizes for printing or copying photos from the HP All in One HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film make your color
127. ord you must press the On button and allow the HP All in One to turn itself off This prevents the print cartridges from drying out 2 Cancel Stops a print copy or scan job 3 Resume Instructs the HP All in One to continue after a problem is solved A blinking Resume light next to the Resume button indicates the need to load paper or clear a paper jam 4 Check Print Cartridge lights Indicates the need to reinsert the specified print cartridge replace the print cartridge or close the print cartridge door The Black Photo light indicates that the problem is with the black or photo print cartridge and the Color light indicates that the problem is with the tri color print cartridge 5 Start Copy Color Starts a color copy job Press this button multiple times to specify multiple color copies The printer will start printing shortly after the number of copies have been selected The number of copies to be printed is shown to the right of this button TIP The maximum number of copies you can make using the control panel is 9 To make more copies at once use the HP Software When initiating multiple copies of an original from the software only the last digit of the number of copies is represented on the control panel For example if you are making 25 copies the number 5 appears on the display 6 Start Copy Black Starts a black and white copy job Press this button multiple times to specify multiple black copies The pr
128. original with the side you want to copy or scan face down on the left front corner of the glass TIP For quality copies ensure that the scanner glass is clean and that there are no foreign materials adhering to it For more information see Clean the glass 3 Press the Paper Type button to set the paper type Make multiple copies of the same original 51 Use the copy features 4 Press the Start Copy Black or Start Copy Color button to increase the number of copies up to a maximum of 9 varies by model NOTE The HP All in One waits very briefly for another button press Pause for a while before pressing the Start Copy Black or Start Copy Color button again to start the copy job TIP Use the software that you installed with the HP All in One to set the number of copies higher than 9 5 Press Start Copy Black or Start Copy Color In this example the HP All in One makes six copies of the original 10 x 15 cm 4 x 6 inch photo Related topics Control panel buttons Copy a two page black and white document You can use the HP All in One to copy a single or multiple page document in color or black and white In this example the HP All in One is used to copy a two page black and white original To copy a two page document from the control panel 1 Make sure you have paper loaded in the input tray 2 Place your original with the side you want to copy or scan face down on the left front corner of the glass
129. ose papers for printing and copying 19 Recommended papers for printing and copying 20 Recommended papers for printing only 21 Papers to avoid 22 Load paper 22 Load full size paper 23 Load 10 x 15 cm 4 x 6 inch photo paper 24 Load index cards 25 Load envelopes 26 Load other types of paper 27 Avoid paper jams 28 7 Print from your computer Print from a software application
130. ou leave the print cartridge door open for a long period of time the HP All in One will recap the print cartridges to protect them from exposure to air Clean the print cartridges when you notice a significant decrease in print quality TIP You might notice a decrease in print quality if the print cartridges have not been used for a long time Do not clean the print cartridges unnecessarily This wastes ink and shortens the life of the cartridges Handle print cartridges carefully Dropping jarring or rough handling during installation can cause temporary printing problems If print quality is poor right after cartridge installation allow half an hour for the print cartridge to recover For more information see Print cartridge troubleshooting Print quality troubleshooting If you are having problems with print quality try the solutions in this section and observe the following guidelines Replace refilled or empty cartridges Check the device settings to make sure that the print mode and paper selection is correct for the paper and the task For more information see Set the paper type for printing and Choose papers for printing and copying Print quality troubleshooting 95 Troubleshooting Print and evaluate a self test For more information see Print a self test report If the self test shows a defect try the following Clean the print cartridges automatically For more infor
131. ountry region and language Before you call HP customer support Software programs from other companies might be included with the HP All in One If you experience problems with any of those programs you will receive the best technical assistance by calling the experts at that company If you need to contact HP support do the following before you call 1 Make sure that a The HP All in One is plugged in and turned on b The specified print cartridges are installed correctly c The recommended paper is properly loaded in the input tray 2 Reset the HP All in One a Turn off the HP All in One by pressing the On button b Unplug the power cord from the back of the HP All in One c Plug the power cord back into the HP All in One d Turn on the HP All in One by pressing the On button HP warranty and support 129 HP warranty and support 3 To find support and warranty information go to the HP Web site at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support Check the HP Web site for updated information or troubleshooting tips for the HP All in One 4 If you are still experiencing problems and need to speak with an HP support Representative do the following a Have the specific name of the HP All in One as it appears on the control panel available b Print a self test report c Make a color copy to have availa
132. print cartridges Follow these instructions when the ink level is low NOTE When the ink level for the print cartridge is low a message appears on your computer screen You can also check the ink levels by using the software installed with the HP All in One When you receive a low ink warning message make sure you have a replacement print cartridge available You should also replace the print cartridges when you see faded text or if you experience print quality issues related to the print cartridges To order print cartridges for the HP All in One go to www hp com buy supplies If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page Choose the right cartridge combination Choose the best combination of cartridges for your print job Everyday printing Use a black cartridge along with a tri color cartridge Color photos Use a photo cartridge along with a tri color cartridge Work with print cartridges 63 Maintain the HP All in One To replace the print cartridges 1 Make sure the HP All in One is on CAUTION If the HP All in One is off when you open the print cartridge door to access the print cartridges the HP All in One will not release the cartridges for changing You might damage the HP All in One if the print cartridges are not docked safely when you try to remove them 2 Open the print cartridge door The print carria
133. puter You can resume some print jobs from the print queue For more information about how to do this see the Windows Help Related topics Control panel buttons Chapter 7 48 Print from your computer Print 8 Use the copy features The HP All in One allows you to produce high quality color and black and white copies on a variety of paper types You can enlarge or reduce the size of an original to fit a specific paper size adjust the copy quality and make high quality copies of photos including borderless copies This section contains the following topics Make a copy Set the copy paper type Change copy speed Make multiple copies of the same original Copy a two page black and white document Make a 10 x 15 cm 4 x 6 inch borderless copy of a photo Stop copying Make a copy You can make quality copies from the control panel To make a copy from the control panel 1 Make sure you have paper loaded in the input tray 2 Place your original with the side you want to copy or scan face down on the left front corner of the glass TIP For quality copies ensure that the scanner glass is clean and that there are no foreign materials adhering to it For more information see Clean the glass 3 Press the Paper Type button to set the paper type 4 Press Start Copy Black or Start Copy Color Related topics Control panel buttons Set the copy paper type You ca
134. r 10 70 Maintain the HP All in One Maintain the HP All in One Clean the print cartridges Use this feature when the self test report shows streaking white lines through any of the lines of color or when a color is muddy after installing a print cartridge for the first time Do not clean print cartridges unnecessarily as this wastes ink and shortens the life of the ink nozzles To clean the print cartridges from the HP Photosmart Software 1 Load letter A4 or legal unused plain white paper into the input tray 2 In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox NOTE You can also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then click Service this device The Printer Toolbox appears 3 Click the Device Services tab 4 Click Clean the Print Cartridges 5 Follow the prompts until you are satisfied with the quality of the output and then click Done If copy or print quality still seems poor after you clean the print cartridges try cleaning the print cartridge contacts before replacing the affected print cartridge Related topics Clean the print cartridge contacts Replace the print cartridges Clean the print cartridge contacts Clean the print cartridge contacts if you get repeated messages on your computer screen prompting you to check a print cartridge after you alre
135. r load the appropriate paper in the input tray For more information see Set the paper type for printing Choose papers for printing and copying Wrong paper width Cause The print setting for the print job does not match the paper type or size loaded in the HP All in One Solution Change the print setting or load the appropriate paper in the input tray For more information see Set the paper type for printing Choose papers for printing and copying Power and connection messages The following is a list of power and connection related error messages HP All in One not found Communication test failed Improper shutdown Two way communication lost HP All in One not found Cause This error applies only to USB connected devices The USB cable is not plugged in properly Solution If the HP All in One is not properly connected to the computer communication errors can occur Make sure the USB cable is securely connected to the HP All in One and the computer as shown below Chapter 12 122 Troubleshooting Troubleshooting For more information see Communication problems over a USB connection Communication test failed Cause The HP All in One is turned off Solution Look at the On light located on the front of the HP All in One If it is not lit the HP All in One is turned off Make sure the power cord is firmly connected to the HP All in One a
136. rint Cartridges 5 Follow the prompts until you are satisfied with the quality of the output and then click Done If copy or print quality still seems poor after you clean the print cartridges try cleaning the print cartridge contacts before replacing the affected print cartridge To clean the print cartridge contacts 1 Turn on the HP All in One and open the print cartridge door The print carriage moves to the center of the HP All in One 2 Wait until the print carriage is idle and silent and then unplug the power cord from the back of the HP All in One Chapter 12 90 Troubleshooting Troubleshooting 3 Lightly press down on the print cartridge to release it and then pull it toward you out of the slot NOTE Do not remove both print cartridges at the same time Remove and clean each print cartridge one at a time Do not leave a print cartridge outside the HP All in One for more than 30 minutes 4 Inspect the print cartridge contacts for ink and debris buildup 5 Dip a clean foam rubber swab or lint free cloth into distilled water and squeeze any excess water from it 6 Hold the print cartridge by its sides 7 Clean only the copper colored contacts Allow the print cartridges to dry for approximately ten minutes before reinserting 1 Copper colored contacts 2 Ink nozzles do not clean 8 Slide the print cartridge back into the slot Push the print cartridge forward until it clicks into place
137. rmation on several aspects of your device including your print cartridges To print a self test report 1 Load letter or A4 unused plain white paper into the input tray 2 Press and hold the Cancel button and then press the Start Copy Color button The HP All in One prints a self test report which might indicate the source of the printing problem A sample of the ink test area of the report is shown below Chapter 10 60 Maintain the HP All in One Maintain the HP All in One 3 Make sure the test patterns show a complete grid and the thick color lines are complete If more than a few lines in a pattern are broken this might indicate a problem with the nozzles You might need to clean the print cartridges If the black line is missing faded streaked or shows lines this might indicate a problem with the black or photo print cartridge in the right slot If any of the color lines are missing faded streaked or show lines this might indicate a problem with the tri color print cartridge in the left slot Related topics Clean the print cartridges Replace the print cartridges Control panel buttons Work with print cartridges To ensure the best print quality from the HP All in One you will need to perform some simple maintenance procedures This section provides guidelines for handling the print cartridges and instructions for replacing aligning and cleaning the print cartridges You mig
138. rors can occur Make sure the USB cable is connected to the HP All in One and the computer as shown below Print troubleshooting 101 Troubleshooting If the connections are secure and nothing has printed several minutes after you sent a print job to the HP All in One check the status of the HP All in One In the HP Photosmart Software click Status For more information see Communication problems over a USB connection Cause The HP All in One is turned off Solution Look at the On light located on the front of the HP All in One If it is not lit the HP All in One is turned off Make sure the power cord is firmly connected to the HP All in One and plugged into a power outlet Press the On button to turn on the HP All in One Cause The HP All in One experienced an error Solution Turn the HP All in One off and then unplug the power cord Plug the power cord back in and then press the On button to turn on the HP All in One Cause The status of the printer driver has changed Solution The printer driver status might have changed to either offline or stop printing To check the printer driver status 1 In the HP Solution Center click the device tab 2 Click Settings 3 Click Status If the status is offline or stop printing change the status to ready Cause A deleted print job is still in the queue Solution A print job might remain in the queue after it has been cancelled The cancell
139. rsists use the software you installed with the HP All in One or another software application to rotate your image 180 degrees so that the light blue gray or brown hues in your image do not print at the bottom of the page Print the image using six ink printing To do so install the photo print cartridge in place of the black print cartridge With the photo print cartridge and the tri color print cartridge installed you have a six ink system which provides enhanced quality photos For more information see Information on paper Print cartridge troubleshooting Printouts or copies seem blurry or fuzzy Cause The paper type is not suitable for the HP All in One Solution If the paper you are using is too fibrous the ink applied by the HP All in One might not fully cover the surface of the paper Use HP Premium Papers or any other paper type that is appropriate for the HP All in One For more information see Information on paper Cause The copy or print paper type setting is incorrect Solution Change the paper type setting to match the type of paper loaded in the input tray For more information see Set the paper type for printing Set the copy paper type Cause The print quality or copy setting on the HP All in One is set too low Solution Check the quality setting Use a higher quality setting to increase the amount of ink used for printing For more information see
140. rtridge out of the print cartridge protector Align the print cartridges The HP All in One prompts you to align cartridges every time you install or replace a print cartridge You can also align the print cartridges at any time from the control panel or by using the software you installed with the HP All in One Aligning the print cartridges ensures high quality output NOTE If you remove and reinstall the same print cartridge the HP All in One will not prompt you to align the print cartridges The HP All in One remembers the alignment values for that print cartridge so you do not need to realign the print cartridges Work with print cartridges 69 Maintain the HP All in One To align newly installed print cartridges 1 Make sure you have letter or A4 unused plain white paper loaded in the input tray The HP All in One prints a print cartridge alignment sheet NOTE If you have colored paper loaded in the input tray when you align the print cartridges the alignment will fail Load unused plain white paper into the input tray and then try the alignment again If the alignment fails again you might have a defective sensor or print cartridge Contact HP Support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support 2 Load the print cartridge alignment sheet print side down on the left front corner of the glass with the top of the page to
141. rts 10 x 15 cm 4 x 6 inch photo paper with a tear off tab You can automatically adjust the settings in the Properties dialog box to print a borderless 10 x 15 cm 4 x 6 inch photo on HP Premium Plus Photo Paper Click the Printing Shortcuts tab and then in the Printing Shortcuts list select Photo printing borderless Chapter 6 24 Load originals and load paper Load originals and load paper TIP To help prevent rips wrinkles and curled or bent edges store all paper flat in a resealable bag If the paper is not stored properly extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All in One To load 10 x 15 cm 4 x 6 inch photo paper with tab in the input tray 1 Remove all paper from the input tray 2 Insert the stack of photo paper into the far right side of the input tray with the short edge forward Ensure that the side you want to print on faces down Slide the stack of photo paper toward the device until it stops Load the photo paper so that the tabs are closest to you TIP For more help on loading small size photo paper refer to the guides engraved in the base of the input tray for loading photo paper 3 Slide the paper width guide inward until it stops at the edge of the paper Do not overload the input tray make sure the stack of paper fits within the input tray and is no higher than the top of the paper width guide For best results set the paper
142. s might be stuck on the glass or on the back of the document lid This can cause the HP All in One to detect only a portion of the image Turn off the device Copy troubleshooting 109 Troubleshooting unplug the power cord and use a soft cloth to wipe the glass and the back of the document lid For more information see Clean the lid backing Clean the glass The printout is blank Cause The original is placed incorrectly on the glass Solution Place your original print side down on the left front corner of the glass Cause The print cartridges need to be cleaned or might be out of ink Solution Check the estimated ink levels remaining in the print cartridges If the print cartridges are low or out of ink you might need to replace the print cartridges If there is ink remaining in the print cartridges but you are still noticing a problem print a self test report to determine if there is a problem with the print cartridges If the self test report shows a problem clean the print cartridges If the problem persists you might need to replace the print cartridges For more information on print cartridges see Print cartridge troubleshooting A borderless copy has white space around the edges Cause You are trying to make a borderless copy of a very small original Solution When you make a borderless copy of a very small original the HP All in One enlarges the original up to a maximum percentage
143. s or windows NOTE For specific details on how to format text for printing on envelopes consult the help files in your word processing software For best results consider using a label for the return address on envelopes Chapter 6 26 Load originals and load paper Load originals and load paper To load envelopes 1 Remove all paper from the input tray 2 Insert one or more envelopes into the far right side of the input tray with the envelope flaps up and on the left Slide the stack of envelopes forward until it stops TIP For more help on loading envelopes refer to the diagram engraved in the base of the input tray 3 Slide the paper width guide inward against the stack of envelopes until it stops Do not overload the input tray make sure the stack of envelopes fits within the input tray and is not higher than the top of the paper width guide Load other types of paper The following papers require extra attention to load them properly NOTE Not all paper sizes and paper types are available with all the functions on the HP All in One Some paper sizes and paper types can only be used if you are starting a print job from the Print dialog box in a software application They are not available for copying Papers that are only available for printing from a software application are indicated as such HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film Insert the film so that the
144. scartado junto com o lixo dom stico No entanto sua responsabilidade levar os equipamentos a serem descartados a um ponto de coleta designado para a reciclagem de equipamentos eletro eletr nicos A coleta separada e a reciclagem dos equipamentos no momento do descarte ajudam na conserva o dos recursos naturais e garantem que os equipamentos ser o reciclados de forma a proteger a sa de das pessoas e o meio ambiente Para obter mais informa es sobre onde descartar equipamentos para reciclagem entre em contato com o escrit rio local de sua cidade o servi o de limpeza p blica de seu bairro ou a loja em que adquiriu o produto Postup pou vate ov v krajin ch Eur pskej nie pri vyhadzovan zariadenia v dom com pou van do odpadu Tento symbol na produkte alebo na jeho obale znamen e nesmie by vyhoden s in m komun lnym odpadom Namiesto toho m te povinnos odovzda toto zariadenie na zbernom mieste kde sa zabezpe uje recykl cia elektrick ch a elektronick ch zariaden Separovan zber a recykl cia zariadenia ur en ho na odpad pom e chr ni pr rodn zdroje a zabezpe tak sp sob recykl cie ktor bude chr ni udsk zdravie a ivotn prostredie al ie inform cie o separovanom zbere a recykl cii z skate na miestnom obecnom rade vo firme zabezpe uj cej zber v ho komun lneho odpadu alebo v predajni kde ste produkt k pili Ravnanje z odpadno opremo v gospodinjstvih znotraj Evropske unije Ta zna
145. sposal of Waste Equipment by Users in Private Households in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product vacuation des quipements usag s par les utilisateurs dans les foyers priv s au sein de l Union europ enne La pr sence de ce symbole sur le produit ou sur son emballage indique que vous ne pouvez pas vous d barrasser de ce produit de la m me fa on que vos d chets courants Au contraire vous tes responsable de l vacuation de vos quipements usag s et cet effet vous tes tenu de les remettre un point de collecte agr pour le recyclage des quipements lectriques et lectroniques usag s Le tri l vacuation et le recyclage s par s de vos q
146. t cartridge in the print cartridge protector or an airtight plastic container If you are removing the print cartridge because it is low or out of ink recycle the print cartridge The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges free of charge For more information go to the following Web site www hp com hpinfo globalcitizenship environment recycle inkjet html 6 Remove the new print cartridge from its packaging being careful to touch only the black plastic Gently remove the pastic tape using the pink pull tab 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape CAUTION Do not touch the copper colored contacts or ink nozzles Touching these parts can result in clogs ink failure and bad electrical connections Print cartridge troubleshooting 93 Troubleshooting 7 Slide the new print cartridge forward into the empty slot Then gently push on the upper part of the print cartridge forward until it clicks into the socket If you are installing the tri color print cartridge slide it into the left slot If you are installing a black or photo print cartridge slide it into the right slot 8 Close the print cartridge door 9 If the print cartridge alignment sheet prints load it on the left front corner of the glass with the top of the page to the left 10 Press the Scan butt
147. t properly connected to a power supply Solution Make sure the power cord is firmly connected to both the HP All in One and the power adapter Plug the power cord into a grounded power outlet surge protector or power strip 1 Power connection 2 Power cord and adapter 3 Grounded power outlet Chapter 12 80 Troubleshooting Troubleshooting If you are using a power strip make sure the power strip is on Or try plugging the HP All in One directly into a grounded power outlet Test the power outlet to make sure it is working Plug in an appliance that you know works and see if the appliance has power If not then there might be a problem with the power outlet If you plugged the HP All in One into a switched outlet make sure the switch is on If it is switched to on but still does not work then there might be a problem with the power outlet Cause You pressed the On button too quickly Solution The HP All in One might not respond if you press the On button too quickly Press the On button once It might take a few minutes for the HP All in One to turn on If you press the On button again during this time you might turn the device off CAUTION If the HP All in One still does not turn on it might have a mechanical failure Unplug the HP All in One from the power outlet and contact HP Go to www hp com support If prompted choose your country region and then click Contact HP for informa
148. t satisfactory and then adjust the margins in your software application Cause The paper size setting might not be set correctly for the project you are printing Solution Verify that you have selected the proper paper size setting for your project Make sure that you have loaded the correct paper size in the input tray For example in some countries regions you may need to specify A4 as the paper size if A letter is the default value For more information see Set the paper type for printing Cause The paper guides are not positioned correctly Solution Remove the stack of paper from the input tray and then reload the paper Make sure that you slide the paper width guide inward until it stops at the edge of the paper For more information see Load paper Cause A stack of envelopes is loaded incorrectly Solution Remove all paper from the input tray Load a stack of envelopes in the input tray with the envelope flaps facing up and on the left NOTE To avoid paper jams tuck the flaps inside the envelopes Print troubleshooting 105 Troubleshooting For more information see Load envelopes Text or graphics are cut off at the edge of the page Cause The margins are not set correctly in your software application Solution Make sure the margin settings for the document do not exceed the printable area of the HP All in One To check your margin settings 1 Preview your print job
149. tacts the device cannot detect that the print cartridge is installed Print cartridge is faulty or not installed properly Cause The printer cannot print if the print cartridges are faulty or if they are not installed properly Solution To resolve the problem 1 Open the print cartridge door 2 Do one of the following If an error message is displayed on screen remove the print cartridge that is named in the error message Go to step 3 If an error message is not displayed remove and reinstall each print cartridge and close the print cartridge door If the Check Print Cartridge light is not flashing the problem is solved If the Check Print Cartridge light is flashing go to step 4 3 Reinstall the print cartridge and close the print cartridge door For more information see Replace the print cartridges If the Check Print Cartridge light is not flashing the problem is solved If the Check Print Cartridge light is flashing go to step 4 4 Manually clean the print cartridge For more information see Clean the print cartridge contacts 5 Reinsert the print cartridge in the device and close the print cartridge door If the Check Print Cartridge light is still flashing the print cartridge is faulty and must be replaced NOTE You can print with one print cartridge in ink backup mode if you do not have a replacement print cartridge available For more information see Use ink backup mode 6 If the
150. termine how soon you might need to replace a print cartridge The ink supply level shows an estimate of the amount of ink remaining in the print cartridges TIP You can also print a self test report to see if your print cartridges might need to be replaced NOTE The HP All in One can only detect the ink levels for genuine HP ink The ink levels in print cartridges that are refilled or have been used in other devices might not register accurately Chapter 10 62 Maintain the HP All in One Maintain the HP All in One NOTE Ink from the cartridges is used in the printing process in a number of different ways including in the initialization process which prepares the device and cartridges for printing and in printhead servicing which keeps print nozzles clear and ink flowing smoothly In addition some residual ink is left in the cartridge after it is used For more information see www hp com go inkusage To check the ink levels from the HP Photosmart Software 1 In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox NOTE You can also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then click Service this device The Printer Toolbox appears 2 Click the Estimated Ink Level tab The estimated ink levels for the print cartridges appear Related topics Print a self test report Replace the
151. the HP All in One 7 After the software is installed connect the HP All in One to your computer 8 Press the On button to turn the HP All in One on After connecting and turning on the HP All in One you might have to wait several minutes for all of the Plug and Play events to complete 9 Follow the onscreen instructions To uninstall from a Windows computer method 2 NOTE Use this method if Uninstall is not available in the Windows Start menu 1 On the Windows taskbar click Start Settings Control Panel 2 Double click Add Remove Programs 3 Select HP Deskjet All In One Driver Software and then click Change Remove Follow the onscreen instructions 4 Disconnect the HP All in One from your computer 5 Restart your computer NOTE It is important that you disconnect the HP All in One before restarting your computer Do not connect the HP All in One to your computer until after you have reinstalled the software 6 Insert the HP All in One CD ROM into your computer s CD ROM drive and then start the Setup program 7 Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All in One To uninstall from a Windows computer method 3 NOTE Use this method if Uninstall is not available in the Windows Start menu Software installation troubleshooting 87 Troubleshooting 1 Insert the HP All in One CD ROM into your computer s CD ROM drive and the
152. the input tray with the print side down slide the CD DVD tattoo paper forward until it stops NOTE When you use CD DVD tatoo labels leave the tray extender closed Related topics Load 10 x 15 cm 4 x 6 inch photo paper Set the paper type for printing Set the copy paper type Avoid paper jams To help avoid paper jams follow these guidelines Remove printed papers from the output tray frequently Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn Do not combine different paper types and paper sizes in the input tray the entire stack of paper in the input tray must be the same size and type Adjust the paper width guide in the input tray to fit snugly against all paper Make sure the paper width guide does not bend the paper in the input tray Do not force paper too far forward in the input tray Use paper types that are recommended for the HP All in One Related topics Papers to avoid Chapter 6 28 Load originals and load paper Load originals and load paper 7 Print from your computer The HP All in One can be used with any software application that allows printing You can print a range of projects such as borderless images newsletters greeting cards iron on transfers and posters This section contains the following topics
153. tion on calling for technical support I connected the USB cable but I am having problems using the HP All in One with my computer Cause The USB cable was connected before the software was installed Connecting the USB cable before prompted can cause errors Solution You must first install the software that came with the HP All in One before connecting the USB cable During installation do not plug in the USB cable until prompted by the onscreen instructions Once you have installed the software connecting your computer to the HP All in One with a USB cable is straightforward Simply plug one end of the USB cable into the back of your computer and the other into the back of the HP All in One You can connect to any USB port on the back of your computer If you installed the software uninstall it and then reinstall it connecting the USB cable only when prompted Hardware setup troubleshooting 81 Troubleshooting For more information on installing the software and connecting the USB cable see the Setup Guide that came with the HP All in One The HP All in One does not print Cause The HP All in One and computer are not communicating with each other Solution Look at the On light located on the front of the HP All in One If it is not lit the HP All in One is turned off Make sure the power cord is firmly connected to the HP All in One and plugged into a power outlet Press the On button to turn on the HP All in
154. tness or color tone Preview your print job Set the paper size The paper size setting helps the HP All in One determine the printable area on the page Some of the paper size choices have a borderless equivalent which allows you to print to the top bottom and side edges of the paper Usually you set the paper size in the software application you used to create your document or project However if you are using custom size paper or if you cannot set the paper size from your software application you can change the paper size in the Properties dialog box before printing To set the paper size 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click Print 3 Make sure the HP All in One is the selected printer 4 Click the button that opens the Properties dialog box Depending on your software application this button might be called Properties Options Printer Setup Printer or Preferences Chapter 7 30 Print from your computer Print 5 Click the Features tab 6 In the Resizing Options area click the appropriate paper size from the Size list The following table lists the suggested paper size settings for the different types of paper you can load in the input tray Make sure to look at the long list of choices in the Size list to see if a defined paper size already exists for the type of paper you are using Paper type Suggested paper size settings
155. to the HP All in One by a USB cable Solution Connect your computer to the HP All in One with a standard USB cable For more information see the Setup Guide Cause The HP Photosmart Software might not have been installed Solution Insert the HP All in One installation CD and install the software For more information see the Setup Guide Cause The HP Photosmart Software is installed but is not running Scan troubleshooting 111 Troubleshooting Solution Open the software you installed with the HP All in One and try scanning again NOTE To check to see whether the software is running right click on the HP Digital Imaging Monitor icon in the system tray at the far right of the Windows taskbar Pick a device in the list and then click Display Status Scan fails because of insufficient computer memory Cause Too many applications are running on your computer Solution Close all applications that are not in use This includes applications that run in the background such as screen savers and virus checkers If you turn off your virus checker remember to turn it back on after you finish your scan If this problem occurs frequently or if you encounter memory problems while using other applications you might need to add more memory to your computer See the user guide that came with your computer for more information Scanned image is blank Cause The original is placed incorrectly on the glass So
156. ugged into a power outlet Press the On button to turn on the HP All in One Cause The original is placed incorrectly on the glass Solution Place your original with the side you want to copy or scan face down on the left front corner of the glass Cause The HP All in One might be busy copying or printing Chapter 12 108 Troubleshooting Troubleshooting Solution Check the On light If it is blinking the HP All in One is busy Cause The HP All in One does not recognize the paper type Solution Do not use the HP All in One to copy onto envelopes or other papers the HP All in One does not support Cause The HP All in One has a paper jam Solution Clear the paper jam For more information see Clear paper jams Parts of the original do not appear or are cut off Cause The original is placed incorrectly on the glass Solution Place your original with the side you want to copy or scan face down on the left front corner of the glass Cause The scanner glass is dirty causing the device to include an area in the copy that is larger than the document Solution Clean the scanner glass and make sure that there are no foreign materials adhering to it For more information see Clean the glass The printout appears enlarged on the page Cause The copied image does not cover the whole page Solution Ensure that your Copy settings are chosen correctly If the problem persists debri
157. uipements usag s permettent de pr server les ressources naturelles et de s assurer que ces quipements sont recycl s dans le respect de la sant humaine et de l environnement Pour plus d informations sur les lieux de collecte des quipements usag s veuillez contacter votre mairie votre service de traitement des d chets m nagers ou le magasin o vous avez achet le produit Entsorgung von Elektroger ten durch Benutzer in privaten Haushalten in der EU Dieses Symbol auf dem Produkt oder dessen Verpackung gibt an dass das Produkt nicht zusammen mit dem Restm ll entsorgt werden darf Es obliegt daher Ihrer Verantwortung das Ger t an einer entsprechenden Stelle f r die Entsorgung oder Wiederverwertung von Elektroger ten aller Art abzugeben z B ein Wertstoffhof Die separate Sammlung und das Recyceln Ihrer alten Elektroger te zum Zeitpunkt ihrer Entsorgung tr gt zum Schutz der Umwelt bei und gew hrleistet dass sie auf eine Art und Weise recycelt werden die keine Gef hrdung f r die Gesundheit des Menschen und der Umwelt darstellt Weitere Informationen dar ber wo Sie alte Elektroger te zum Recyceln abgeben k nnen erhalten Sie bei den rtlichen Beh rden Wertstoffh fen oder dort wo Sie das Ger t erworben haben Smaltimento di apparecchiature da rottamare da parte di privati nell Unione Europea Questo simbolo che appare sul prodotto o sulla confezione indica che il prodotto non deve essere smaltito assieme agli altri rifiuti domest
158. under the Custom installation options Related topics Use the HP Photosmart software Chapter 9 56 Use the scan features Scan Edit a scanned document You can edit a scanned document using your Optical Character Recognition OCR software Scanning text using OCR software enables you to bring the content of magazine articles books and other printed matter into your favorite word processor and many other applications as editable text Learning to use OCR software correctly is important if you want to obtain the best results Do not expect scanned text documents to be letter perfect the first time you use your OCR software Using OCR software is an art that takes time and practice to master NOTE If you are using the HP Photosmart Software the Optical Character Recognition OCR software might not be installed on your computer To install the OCR software you must re insert the software disk and select OCR under the Custom installation options Related topics Use the HP Photosmart software Stop scanning To stop scanning Press Cancel on the control panel Related topics Control panel buttons Edit a scanned document 57 Scan Chapter 9 58 Use the scan features Scan 10 Maintain the HP All in One The HP All in One requires little maintenance Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear You will also need to repl
159. ures into an electronic format for your computer You can scan almost anything photos magazine articles and text documents on the HP All in One Print from your computer The HP All in One can be used with any software application that allows printing You can print a range of projects such as borderless images newsletters greeting cards iron on transfers and posters This section contains the following topics The HP All in One at a glance Control panel buttons Status light overview Use the HP Photosmart software The HP All in One at a glance HP All in One overview 7 HP All in One overview Label Description 1 Control panel 2 Input tray 3 Tray extender 4 Paper width guide 5 Print cartridge door 6 Glass 7 Lid backing 8 Rear door 9 Rear USB port 10 Power connection Use only with the power adapter supplied by HP Control panel buttons Label Icon Name and Description 1 On Turns the HP All in One on or off The On button is lit when the HP All in One is powered on The light blinks while performing a job Chapter 2 8 HP All in One overview HP All in One overview Label Icon Name and Description When the HP All in One is off a minimal amount of power is still used by the device To completely disconnect the power supply to the HP All in One turn the device off and then unplug the power cord CAUTION Before you unplug the power c
160. urlige ressourcer og sikre at genbrug finder sted p en m de der beskytter menneskers helbred samt milj et Hvis du vil vide mere om hvor du kan aflevere dit affaldsudstyr til genbrug kan du kontakte kommunen det lokale renovationsv sen eller den forretning hvor du k bte produktet Afvoer van afgedankte apparatuur door gebruikers in particuliere huishoudens in de Europese Unie Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden afgevoerd met het huishoudelijk afval Het is uw verantwoordelijkheid uw afgedankte apparatuur af te leveren op een aangewezen inzamelpunt voor de verwerking van afgedankte elektrische en elektronische apparatuur De gescheiden inzameling en verwerking van uw afgedankte apparatuur draagt bij tot het sparen van natuurlijke bronnen en tot het hergebruik van materiaal op een wijze die de volksgezondheid en het milieu beschermt Voor meer informatie over waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats de reinigingsdienst of de winkel waar u het product hebt aangeschaft Eramajapidamistes kasutuselt k rvaldatavate seadmete k itlemine Euroopa Liidus Kui tootel v i toote pakendil on see s mbol ei tohi seda toodet visata olmej tmete hulka Teie kohus on viia tarbetuks muutunud seade selleks etten htud elektri ja elektroonikaseadmete utiliseerimiskohta Utiliseeritavate seadmete eraldi kogumine ja k itlemine aitab s
161. used photo paper in the input tray The paper might start to curl which might reduce the quality of your printouts Curled paper can also cause paper jams Always hold photo paper by the edges Fingerprints on photo paper can reduce print quality Chapter 12 78 Troubleshooting Troubleshooting Do not use paper that is heavily textured It can cause graphics or text to print improperly Do not combine different paper types and paper sizes in the input tray the entire stack of paper in the input tray must be the same size and type Store printed photos under glass or in a storage book to prevent bleeding over time from high humidity Use HP Premium Plus photo paper for maximum performance Clear paper jams If the HP All in One has a paper jam check the rear door To clear a paper jam from the rear door 1 Press in the tab on the left side of the rear door to release the door Remove the door by pulling it away from the HP All in One 2 Gently pull the paper out of the rollers CAUTION If the paper tears when you are removing it from the rollers check the rollers and wheels for torn pieces of paper that might be remaining inside the device If you do not remove all the pieces of paper from the HP All in One more paper jams are likely to occur 3 Replace the rear door Gently push the door forward until it snaps into place 4 Press Resume to continue the current job View the Readme file
162. utomatically set to two pages per sheet 8 Click OK and then click Print or OK in the Print dialog box The HP All in One begins printing A dialog box displays instructions on the screen when it is time to process the second side of your job Do not click Continue in the dialog box until you have reloaded the paper as instructed in the following steps 9 Wait until the HP All in One has stopped printing for several seconds before removing any of the printed pages from the output tray If you remove the pages while the document is still printing the pages might get out of order Perform special print jobs 41 Print 10 Follow the instructions that appear on your screen for reloading the paper to print on the second side and then click Continue 11 When the entire document has finished printing fold the stack of paper in half so that the first page is on top then staple the document along the crease TIP For best results use a saddle stapler or a heavy duty stapler with a long reach to staple the booklet 1 3 5 7 9 11 Figure 7 1 Left edge binding for left to right languages 1 3 5 7 9 11 Figure 7 2 Right edge binding for right to left languages Print multiple pages on a single sheet You can print up to 16 pages on a single sheet of paper To print multiple pages on a single sheet 1 Make sure you have paper loaded in the input tray 2 On the File menu in your software application click
163. ved If it is still covering the ink nozzles gently remove the plastic tape by using the pink pull tab 2 Reinsert the print cartridge by sliding it forward into the slot Then push the print cartridge forward until it clicks into the socket 3 Repeat steps 1 and 2 for the tri color print cartridge on the left side Chapter 12 88 Troubleshooting Troubleshooting 4 If the problem persists print a self test report to determine if there is a problem with the print cartridges This report provides useful information about your print cartridges including status information 5 If the self test report shows a problem clean the print cartridges 6 Clean only the copper colored contacts Allow the print cartridges to dry for approximately ten minutes before reinserting 1 Copper colored contacts 2 Ink nozzles do not clean 7 If you are still experiencing problems with printing determine which print cartridge is experiencing the problem and replace it To check the ink levels from the HP Photosmart Software 1 In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox NOTE You can also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then click Service this device The Printer Toolbox appears 2 Click the Estimated Ink Level tab The estimated ink levels for the print cartridges appear
164. white transparency strip with arrows and the HP logo is on top and is going into the input tray first NOTE The HP All in One cannot automatically detect the paper type For best results set the paper type to transparency film in the software before printing onto transparency film HP Iron On Transfers for printing only 1 Flatten the transfer sheet completely before using it do not load curled sheets TIP To prevent curling keep transfer sheets sealed in the original package until you are ready to use them 2 Locate the blue stripe on the nonprinting side of the transfer paper and then manually feed one sheet at a time into the input tray with the blue stripe facing up Load paper 27 Load originals and load paper HP Inkjet labels for printing only 1 Always use letter or A4 label sheets designed for use with HP inkjet devices such as HP inkjet labels and make sure that the labels are no more than two years old Labels on older sheets might peel off when the paper is pulled through the HP All in One causing subsequent paper jams 2 Fan the stack of labels to make sure none of the pages are sticking together 3 Place a stack of label sheets on top of full size plain paper in the input tray label side down Do not insert labels one sheet at a time For best results set the paper type before copying or printing HP CD DVD Tattoo labels for printing only Place one sheet of CD DVD tattoo paper in
165. wo print cartridges are installed in the device verify that the protective piece of plastic tape has been removed from each print cartridge When plastic tape covers the print cartridge contacts the device cannot detect that the print cartridge is installed For more information about ink backup mode see the following topics Ink backup mode output Exit ink backup mode Ink backup mode output Printing in ink backup mode slows the HP All in One and affects the quality of printouts Installed print cartridge Result Black print cartridge Colors print as grayscale Tri color print cartridge Colors print but black is grayed and is not a true black Photo print cartridge Colors print as grayscale NOTE HP does not recommend using the photo print cartridge for ink backup mode Exit ink backup mode Install two print cartridges in the HP All in One to exit ink backup mode For information about installing a print cartridge see Replace the print cartridges Use a photo print cartridge You can optimize the quality of the color photos you print and copy with the HP All in One by purchasing a photo print cartridge Remove the black print cartridge and insert the photo print cartridge in its place With the tri color print cartridge and photo print cartridge installed you have a six ink system which provides enhanced quality color photos When you want to print regular text documents swap the black print cartridg
166. y Certain papers are supported only when you start the print job from your computer The following list provides information about these papers If you want the best print quality HP recommends using HP papers Using paper that is too thin or too thick paper that has a slick texture or paper that stretches easily can cause paper jams Using paper that has a heavy texture or does not accept ink can cause printed images to smear bleed or not fill in completely Depending on your country region some of these papers might not be available HP Iron On Transfers HP Iron On Transfers for color fabrics or for light or white fabrics are the ideal solution for creating custom T shirts from your digital photos HP Inkjet labels Letter or A4 label sheets designed for use with HP inkjet products like HP inkjet labels HP Brochure amp Flyer Paper HP Brochure amp Flyer Paper Gloss or Matte is glossy coated or matte coated on both sides for two sided use They are the perfect choice for near photographic reproductions and business graphics for report covers special presentations brochures mailers and calendars HP Premium Presentation Paper HP Premium Presentation Paper gives your presentation a quality look and feel HP CD DVD Tattoos HP CD DVD Tattoos allow you to personalize your CDs and DVDs by printing high quality low cost CD or DVD labels To order HP papers and other supplies go to www hp com buy supplies If prompted
167. your computer at about the time that this situation began Did anything else occur prior to this situation such as a thunderstorm HP All in One was moved etc After the phone support period After the phone support period help is available from HP at an additional cost Help may also be available at the HP online support Web site www hp com support Contact your HP dealer or call the support phone number for your country region to learn more about support options Chapter 13 130 HP warranty and support HP warranty and support Additional warranty options Extended service plans are available for the HP All in One at additional costs Go to www hp com support select your country region and language then explore the services and warranty area for information about the extended service plans Call HP Korea customer support Prepare the HP All in One for shipment If after contacting HP Customer Support or returning to the point of purchase you are requested to send the HP All in One in for service make sure you remove and keep the following items before returning your device The print cartridges The power cord USB cable and any other cable connected to the HP All in One Any paper loaded in the input tray Any originals loaded in the HP All in One To remove print cartridges before shipment 1 Turn on the HP All in One and wait until the print carriage is idle and silent If the HP All in O

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