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1. o e e 17 5 Registration Control 20 5 1 Registration Restriction Policy 0 o ooo 20 5 2 Authentication 2 2 2 o e a ee a 21 6 URI Dialing 23 6 1 Creating DNS SRV records 2 e o 23 7 Example Traversal deployments 25 7 1 Simple Enterprise deployment o o 25 7 2 Enterprise Gatekeepers o o 26 7 3 Dialing Public IP addresses o o a 26 7 4 Neighbored enterprises o e uo 27 7 5 URI dialing from within the enterprise 0 o o 27 8 Call Policy 29 8 1 Making Decisions Based on Addresses 0 0 29 8 2 GPL SCrHptActiONS wide ee A a RARA x 31 8 3 Unsupported CPL Elements 0 ee es 32 8 4 GPL Examples serra la ee ee eg 32 9 Logging 34 9 1 Controlling what is logged 0 000 ooo 34 9 2 Eventlogformat e e mo 34 9 3 Event Levels srra cecar aae eka ee ee ee ee es 35 TANDBERG Border Controller User Manual 9 4 Logged EVENTS scsi ado A Re EY 9 5 Remote Logging 2 aean a e e a e aaa a a E L 10 Software Upgrade 10 1 Upgrading Using HTTP S aa aa aaa o e 10 2 Upgrading Using SOP uv vo aa a eee araa a Woe ke 11 Command Reference MESTIS ci a a ee haa a ee at ia af a a 4 aa TL2 Configuration nce deere tie ree ee Oe la Pal a Mak ee Tiks Command Es dr ete de deed ks datar a ob at
2. xConfiguration Links Link 1 100 Name lt linkname gt Specifies the name of a link in the list of links xConfiguration Links Link 1 100 Node1 Name lt nodename gt 50 TANDBERG Border Controller User Manual Specifies the first node of a link A node name may be either a Zone name or a SubZone name xConfiguration Links Link 1 100 Node2 Name lt nodename gt Specifies the second node of a link A node name may be either a Zone name or a SubZone name xConfiguration Links Link 1 100 Pipel Name lt pipename gt First pipe associated with a link xConfiguration Links Link 1 100 Pipe2 Name lt pipename gt Second pipe associated with a link xConfiguration Links TraversalLink Pipel Name lt pipename gt First pipe associated with the traversal link xConfiguration Links TraversalLink Pipe2 Name lt pipename gt Second pipe associated with the traversal link 11 29 Log xConfiguration Log Level lt 1 3 gt Controls the granularity of event logging with 1 being the least verbose 3 the most 11 2 10 NTP xConfiguration NTP Address lt IPAddr gt Sets the IP address of the NTP server to be used when synchronizing system time Accurate timestamps play an important part in authentication helping to guard against replay attacks 11 2 11 Option Key xConfiguration Option 1 64 Key lt optionkey gt Specify the option key of your software options xstatus system software configuration can be us
3. 2 6 Border Controller Initial Configuration The TANDBERG Border Controller requires some configuration before it can be used This must be done using a PC connected to the serial port Data 1 or by connecting to the system s default IP address 192 168 0 100 The IP address subnet mask and gateway must be configured before use The Border Controller has to be configured with a static IP address Consult your network administrator for information on which addresses to use To set the initial configuration do the following 1 N O Oo A O 9 Connect the supplied null modem RS 232 cable from Data 1 to a PC running a terminal program Start a terminal program and configure it to use the serial port with baud rate 115200 8 data bits no parity 1 stop bit no flow control Power on the unit if it is not already on You should see the unit display start up information After approximately 2 minutes you will get a login prompt Enter username admin and your password The default password is TANDBERG You will be prompted if you want to run the install wizard Type y and press Enter none login admin Password Run install wizard n y Specify the following a The password you want to use for your system See section 3 1 1 for account details b The IP address of the system c The IP subnet mask of the system d The IP default gateway of the system e The Ethernet speed f The loca
4. not present 30 TANDBERG Border Controller User Manual The not present node is executed when the address specified in the address switch was not present in the call setup message This form is most useful when authentication is being used With authentication enabled the Border Controller will only use authenticated aliases when running policy so the not present action can be used to take appropriate action when a call is received from an unauthenticated user see example in section 8 4 8 2 CPL Script Actions 8 2 1 location As the CPL script runs it maintains a list of addresses H 323 IDs URLs and E 164 numbers which will be used as the destination of the call if a proxy node is executed The location node allows the location set to be modified so that calls can be redirected to different destinations At the start of script execution the location set is initialized to empty for incoming calls and to the original destination for outgoing calls The following attributes are supported on location nodes Clear yes no Specifies whether to clear the current location set before adding the new location The default is to append this location to the end of the set url string The new location to be added to the location set The given string can specify a URL user domain com H 323 ID or an E 164 number 8 2 2 proxy On executing a proxy node the Border Controller will attempt to forward the call to the locations specifie
5. Event Event CallAttempt Event Connected Event Disconnected Event ConnectionFailure Event Registration Event Unregistration Event Bandwidth Status Status Calls Status Registrations History History Calls History Registrations The following would be a typical use Back slashes are used to indicate continuation lines xCommand FeedbackRegister ID 1 URL http 10 1 1 1 SystemManagementService asmx Expression Event CallAttempt Status Registration FeedbackDeregister 11 3 13 FeedbackDeregister xCommand FeedbackDeregister lt ID gt Deregisters the specified Feedback Expression All registered Feedback Expressions may be removed with xCommand FeedbackDeregister 0 LinkAdd 11 3 14 FindRegistration xCommand FindRegistration lt alias gt Returns information about the registartion associated with the given alias 11 3 15 LinkAdd xCommand LinkAdd lt linkname gt lt nodel gt lt node2 gt lt pipel gt lt pipe2 gt Adds a new link to the link list 11 3 16 LinkDelete xCommand LinkDelete lt index gt Deletes the indexed link 59 TANDBERG Border Controller User Manual 11 3 17 OptionKeyAdd xCommand OptionKeyAdd lt key gt Adds a new option key 11 3 18 OptionKeyDelete xCommand OptionKeyDelete lt index gt Deletes the indexed option key 11 3 19 PipeAdd xCommand PipeAdd lt name gt lt totalmode gt lt total gt lt percallmode gt lt percall gt Adds and configures a new pipe 11 3 20 PipeDele
6. TANDBERG Border Controller User Manual 7 Example Traversal deployments 7 1 Simple Enterprise deployment Enterprise Border Controller MCU Gatekeeper Figure 15 Simple enterprise deployment Figure 15 shows a typical enterprise deployment Endpoints 1001 1002 and a Gatekeeper are deployed on a private network separated from the public network by a firewall and NAT Endpoint 1003 is on a separate private network perhaps a home worker on an DSL connection A Border Controller is deployed on the public network to allow traversal across the firewalls Endpoints 1001 1002 may be any H 323 compliant endpoint They will use the TANDBERG Gatekeeper to provide firewall traversal Endpoint 1003 must be a TANDBERG endpoint which provides firewall traversal Endpoints 1001 1002 should register with the Gatekeeper Endpoint 1003 will register with the Border Controller The Gatekeeper will be configured to register with the Border Controller and the Border Controller set with a traversal client name that matches the TraversalZone Name of the Gatekeeper If you wish to be able to call using URI dialing in this deployment then the following configuration is required e Enter the address of your DNS server on the Border Controller xConfiguration DNS Server Address dns_server_ip_address e Enable URI dialing on the Border Controller xConfiguration Gatekeeper DNSResolution Mode On e Ensure that URI dialing is disabled on the Gatekee
7. ae oa ae teks do ts be We TERRI se ce be obs che O eka hue alae MEA ACK a ara ae AS 11 6 Othercommands ecra eoe arara ani n ce A Appendix Configuring DNS Servers A 1 Microsoft DNS Server aaa a A 2 Verifying the SRV record aaa aaa a B Appendix Configuring LDAP Servers B 1 Microsoft Active Directory aa aoaaa a a Bi2 OpenLDAP maa E al Sr ae A A Stk Win cre AA C Approvals D Technical Specifications E Glossary vi 71 72 75 1 TANDBERG Border Controller User Manual Introduction This User Manual is provided to help you make the best use of your TANDBERG Border Controller A Border Controller is a key component of TANDBERG s Expressway firewall traversal solution Used in conjunction with a TANDBERG Gatekeeper or TANDBERG traversal enabled endpoints it allows calls to be made into and out of a secured private network The main features of the TANDBERG Border Controller are IPv4 and IPv6 support Registration of traversal enabled endpoints Supports up to 500 registered TANDBERG traversal endpoints Secure firewall traversal of any firewall or NAT Up to 100 traversal calls Supports up to 100 neighboring zones Flexible zone configuration with prefix and suffix support URI dialing with DNS enabling global connectivity Can function as a standalone Border Controller or be neighbored with other Border Con trollers and Gatekeepers Can be used to control the amount of bandwidth used
8. or using the web interface on the Border Controller Configuration Gatekeeper page You will also need to configure a DNS server for the systems to query This is set using xConfiguration IP DNS Server 1 Address lt address gt or using the web interface on the System Configuration IP page see Figure 14 for the IP Configuration screen If you want others to be able to reach you using URI dialing add a record to your DNS information as described in Appendix A Endpoints will typically register with the Border Controller without their domain name The Border Controller needs to match a request for fred example com to a registration for fred To do this it must be configured with the name of the domain in which its endpoints belong This is set using xConfiguration Gatekeeper LocalDomain DomainName lt name gt If URI dialing is being used in conjunction with firewall traversal DNSResolution Mode should only be enabled on the Border Controller and on any Gatekeepers on the public network The DNS records should be updated with the address of the Border Controller as the authoritative Gatekeeper for the enterprise This ensures that calls placed using URI dialing enter and leave the enterprise through the Border Controller allowing successful traversal of the firewall The LocalDomain DomainName should be set on both the Gatekeeper and the Border Controller Any Alternates should also have the same LocalDomain Domain Name 6 1 Crea
9. 8 4 2 Selective Call Screening User fred will not accept calls from anyone at annoying com or from any unauthenticated users All other users will allow any calls lt cpl gt lt incoming gt lt address switch field destination gt 32 TANDBERG Border Controller User Manual lt address is fred gt lt address switch field origin subfield host gt lt address subdomain of annoying com gt lt reject gt lt address gt lt otherwise gt lt proxy gt lt otherwise gt lt not present gt lt reject gt lt not present gt lt address switch gt lt address gt lt address switch gt lt incoming gt lt cpl gt 8 4 3 Call Redirection Redirect all calls to user barney to voicemail lt cpl gt lt incoming gt lt address switch field destination gt lt address is barney gt lt location clear yes url barney voicemail gt lt proxy gt lt location gt lt address gt lt otherwise gt lt proxy gt lt otherwise gt lt address switch gt lt incoming gt lt cpl1 gt 33 TANDBERG Border Controller User Manual 9 Logging The Border Controller provides logging for troubleshooting and auditing purposes The event log may be viewed from the command line by using the eventlog command specifying the number of lines to display Alternatively the web page System Status Event Log may be used 9 1 Controlling what is logged You can control the
10. HTTPS and SSH protocols instead For increased security disable HTTPS and SSH as well using the serial port to manage the system NOTE If you do not have an IP gateway configure the Border Controller with an unused IP address that is valid in your subnet TANDBERG Border Controller User Manual 3 Getting started 3 1 System Administration To configure and monitor the TANDBERG Border Controller you can either use the web interface or a command line interface The command line interface is available over SSH and Telnet or through the serial port The interface is the same using all three access methods By default administration sessions remain active until you logout Session timeouts may be enabled using the xConfiguration Session TimeOut command To enter commands you should start a session and login with user name admin and your password The interface groups information in different commands xstatus Provides a read only interface to determine the current status of the system Information such as current calls and registrations is available through this command group xconfiguration A read write interface to set system configuration data such as IP address and subnet xcommand A miscellaneous group of commands for setting information or obtaining it xhistory Provides historical information about calls and registrations xfeedback An event interface providing information about calls and registrations A command reference i
11. TANDBERG Border Controller User Manual Environmental Issues Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment Our products reduce the need for travel and transport and thereby reduce pollution Our products have either none or few consumable parts chemicals toner gas paper Our products are low energy consuming products TANDBERG s Environmental Policy e TANDBERG s Research and Development is continuously improving TANDBERG s prod ucts towards less use of environmentally hazardous components and substances as well as to make the products easier to recycle TANDBERG s products are Communication Solutions The idea of these solutions is to reduce the need for expensive time demanding and polluting transport of people Through people s use of TANDBERG s products the environment will benefit from less use of polluting transport TANDBERG s wide use of the concepts of outsourcing makes the company itself a company with a low rate of emissions and effects on the environment TANDBERG s policy is to make sure our partners produce our products with minimal influence on the environment and to demand and audit their compatibility according to applicable agreements and laws national and international Environmental Considerations Like other electronic equipment the TANDBERG Border Controller contains components that may have a detrimental effect on the en
12. The default is 1800 seconds 11 25 HTTP HTTPS Command under the HTTP and HTTPS nodes control web access to the Border Controller xConfiguration HTTP Mode lt OQn Off gt Enables disables HTTP support You must restart the system for changes to take effect The default is On xConfiguration HTTPS Mode lt On Off gt Enables disables HTTPS support You must restart the system for changes to take effect The default is On If web access is required you are recommended to enable HTTPS and disable HTTP for improved security 11 2 6 IP Configuration of IP related parameters The TANDBERG Border Controller may be configured to use either IPv4 or IPv6 When entering IPv4 addresses dotted quad notation is used 127 0 0 1 when using IPv6 addresses are entered in colon hexadecimal form FE80 2AA FF FE9A 4CA2 xConfiguration IPProtocol lt IPv4 IPv6 gt Selects whether the Border Controller is operating in IPv4 or IPv6 mode xConfiguration IP Address lt IPAddr gt The IPv4 address of the system xConfiguration IP SubnetMask lt IPAddr gt The IPv4 subnet mask of the system xConfiguration IP Gateway lt IPAddr gt 49 TANDBERG Border Controller User Manual The IPv4 gateway of the system xConfiguration IP V6 Address lt IPAddr gt The IPv6 address of the system xConfiguration IP V6 Gateway lt IPAddr gt The IPv6 gateway of the system All the IP commands listed above require a system restart before they take eff
13. a Border Controller receives a Location Request if it cannot respond from its own registration database it will query all of its Alternates before responding This allows the pool of registrations to be treated as if they were registered with a single Border Controller The Alternate Border Controllers can be configured within the web interface of the Border Controller by navigating to Border Controller Configuration Gatekeeper Up to five different alternates can be configured Please see Figure 2 for a screenshot of a sample configuration TANDBERG Border Controller User Manual Overview System Status System Configuration Border Controller Configuration Gatekeeper Zones TraversalZones SubZones Links Pipes Restrictions Credentials Files Configuration Local prefix Auto discovery E Calls to unknown IP addresses Direct gt Allow forwarding of location requests E Allow DNS resolution E Time to live seconds 1800 Call time to live seconds 120 CPL policy E Downspeeding Allow downspeeding at total bandwidth limit 2 Allow downspeeding at per call bandwidth limit 7 Authentication Authentication made of y Authentication database LocalDatabase LDAP server IP address LDAP server port Bs Server Status nactive LDAP Encryption or LDAP user DN LDAP password LDAP base DN Local domain Gatekeeper 1 IP address box2 example com ort 1719 ort 1719 ort 1719 ort 1719 art 1719 G
14. e Registration Removed Service Specifies which protocol was used for the communication e External Server Communi A service entry is one of cation Failure H 225 H 245 NTRDNS LDAP e Incoming Message Neighbour Gatekeeper e Outgoing Message Message Type Specifies the type of the mes sage e Incoming Message e Outgoing Message 37 TANDBERG Border Controller User Manual Table 4 Event data continued Field Description Applicable events Src ip Specifies the source IP ad dress the IP address of the e Call Attempted device attempting to estab e Call Bandwidth Changed lish communications The e Call Connected source IP is recorded in the e Call Disconnected dotted decimal format num e Call Rejected ber number number number e External Server Communi or the IPv6 colon separated cation Failure format e Incoming Message e Outgoing Message e Policy Change e Registration Accepted e Registration Rejected e Registration Removed e Registration Requested Dst ip Specifies the destination IP ad As Src ip dress the IP address of the des tination for a communication at tempt The destination IP is recorded in the same format as Src ip Dst port Specifies the destination port As Src ip the IP port of the destination for a communication attempt Src port Specifies the source port the IP As Src ip port of the device attempting to establish communications Src Alias e f present the first H 323 e Registration Requeste
15. in Figure 1 The prefixes and suffixes described above are formed using patterns each zone may have up to 5 patterns assigned each of which may be defined as a prefix or a suffix 3 3 1 Search Order If a called alias matches a prefix or suffix zone a strong match is achieved A weak match is achieved if a zone is to be queried only because it has no pattern matching configured When an incoming call request is received a Border Controller will first search all of its registered endpoints If no match is found all strongly matching neighbor and traversal zones will be queried concurrently If the target is not found in any of the strongly matching zones all weakly matching neighbor zones will be queried then all weakly matching traversal zones Finally if a match has still not been found a DNS query may be attempted as described in section 6 TANDBERG Border Controller User Manual Overview System Status System Configuration Border Controller Configuration es Restrictions Credentials Files Add New Zone Configuration Name Example ss S Gatekeeper 1 Address ak example com Port 1719 Gatekeeper 2 Address Port 1719 Gatekeeper 3 Address Port 1719 Gatekeeper 4 Address Port 1719 Gatekeeper 5 Address Port 1719 Gatekeeper 6 Address Port 1719 Hop Count 15 Monitor On gt Match 1 Mode Always Match y Disabled gt Disabled zl Mode Disabled zl Mode Disabled zl Create New Can
16. represent H 235 ele ments The schemas can be downloaded in Idif format from the web interface on the Border Controller To do this navigate to the Border Controller Configuration Files page and click on the links for the schemas Copy the downloaded schemas to the Active Directory server Open a command prompt and for each file execute the following command ldifde i c DC X lt ldap_base gt f filename ldf Where lt ldap_base gt is the base DN for your Active Directory server B 1 2 Adding H 350 objects Create the organizational hierarchy Open up the Active Directory Users and Computers MMC snap in Under your base DN right click and select New Organizational Unit Create an Organizational unit called h350 NOTE It is good practice to keep the H 350 directory in its own organizational unit to separate out H 350 objects from other types of objects This allows access controls to be setup which only allow the Border Controller read access to the BaseDN and therefore limit access to other sections of the directory Add the H 350 objects Create an Idif file with the following contents MeetingRoom1 endpoint dn commUniqueId commi ou h350 dc my domain dc com objectClass comm0bject 67 TANDBERG Border Controller User Manual objectClass h323Identity objectClass h235Identity commUniqueld commi h323Identityh323 ID MeetingRoomi h323IdentitydialedDigits 626262 h235IdentityEndpointID meetingroomi h235IdentityP
17. system parameters to default values Level 1 will reset most parameters There are currently no level 2 parameters so setting that level has the same effect as setting level 1 Level 3 resets all level 1 and 2 parameters as well as the following e IP address subnet mask gateway and interface speed The default IP address is 192 168 0 100 e COM port baud rate speed data bits parity stop bits e SNMP community name and host address e system name e password e option key e release key Note that DefaltValuesSet will not add the links with which the system ships from the factory Use the DefaultLinksAdd command to do that Certificates and policy files are not removed 11 3 9 DenyListAdd xCommand DenyListAdd lt denied_alias gt Add an entry to the deny list This is used by the registration restriction policy 11 3 10 DenyListDelete xCommand DenyListDelete lt index gt Removes the pattern from the deny list at the specified index 11 3 11 DisconnectCall xCommand DisconnectCall lt callid gt Disconnects the specified call 58 TANDBERG Border Controller User Manual 11 3 12 FeedbackRegister xCommand FeedbackRegister lt ID gt lt URL gt lt Expression gt Registers for notifications on the event or status change described by the Expression Notifica tions are sent in XML format to the specified URL Up to 15 Expressions may be registered for each of 3 feedback IDs The following Expressions are valid
18. the port on which the indexed gatekeeper is listening for RAS messages xConfiguration Zones Zone 1 100 HopCount lt count gt Specifies the hop count to be used when originating an LRQ xConfiguration Zones Zone 1 100 Monitor lt On Off gt If Zone monitoring is enabled an LRQ will be periodically sent to the zone gatekeeper If it fails to respond that gatekeeper will be marked as inactive xConfiguration Zones Zone 1 100 Match 1 5 Mode lt AlwaysMatch PatternMatch Disabled gt The zone match mode determines when an LRQ will be sent to gatekeepers in the zone If the mode is set to AlwaysMatch the zone will always be queried If the mode is set to PatternMatch the zone will only be queried if the alias queried for matches the corresponding pattern If the mode is set to Disabled the zone will never be queried xConfiguration Zones Zone 1 100 Match 1 5 Pattern String lt pattern gt The pattern to be used when deciding whether or not to query a zone This is only used if the zone s match mode is set to AlwaysMatch xConfiguration Zones Zone 1 100 Match 1 5 Pattern Type lt Prefix Suffix gt Determines whether the pattern string being checked should appear at the beginning or end of an alias xConfiguration Zones Zone 1 100 Match 1 5 Pattern Behaviour lt Strip Leave gt Determines whether the matched pattern should be removed from the alias before an LRQ is sent to the indicated zone 11 3 Co
19. they are more flexible From your registered endpoint dial the IP address of the endpoint you wish to call This requires that the Border Controller has xConfiguration Gatekeeper CallToUnknownIPAddresses correctly configured It is not possible to dial endpoints behind a Border Controller by IP address Calls should be made using an E 164 or H 323 alias Figure 3 illustrates the process the Border Controller performs when receiving call requests 11 TANDBERG Border Controller User Manual Receive Request from Endpoint ARQ or other Return confirm to caller LCF ACF Send LRQ to all altemate GK s with hopcount 1 Return reject to caller LRJ ARJ Yes Received Confirm es Received Confirm 12 Figure 3 Location decision flow diagram TANDBERG Border Controller User Manual 3 6 Firewall Traversal The Border Controller works with the TANDBERG Gatekeeper TANDBERG Expressway end points and other endpoints which support the ITU H 460 18 and H 460 19 standards In order to successfully traverse a firewall the firewall is required to allow initial outbound traffic to des ignated ports on the border controller and return traffic from those ports The ports used are configurablea and by default are e UDP 1719 e TCP 1720 e TCP 2776 e TCP 2777 e UDP 2776 e UDP 2777 Non traversal calls calls to the public internet send traffic to ports determined by the receiving endpoint and from ports Traffic i
20. they can exchange information about registered endpoints Each Gatekeeper or Border Controller forms an H 323 zone and is responsible for the endpoints within that zone The simplest approach is to assign each endpoint a unique alias and divide the endpoint registrations between the Gatekeepers and Border Controllers Each Gatekeeper or Border Controller is then configured with the addresses of all other Gatekeepers and Border Controllers When a system receives a call for an endpoint which is not registered with it will send out a TANDBERG Border Controller User Manual Location Request to all the other Gatekeepers and Border Controllers on the system Whilst conceptually simple this sort of flat dial plan does not scale very well adding or moving a Gatekeeper requires changing the configuration of every Gatekeeper and Border Controller one call attempt can result in a flood of location requests With 3 interconnected systems an unknown alias can result in 28 LRQs with 4 systems some 50 000 LRQs will be generated An alternative deployment would use a structured dial plan endpoints are assigned an alias based on the system they are registering with Using E 164 aliases each Gatekeeper or Border Controller would be assigned an area code When the Gatekeepers and Border Controllers are neighbored together each neighbor is configured with its corresponding area code as a prefix That neighbor will now will only be queried for calls to numbers w
21. 100 Match 1 5 Mode lt AlwaysMatch PatternMatch Dis The prefix match mode determines when an LRQ will be sent to gatekeepers in the zone If the mode is set to AlwaysMatch the zone will always be queried If the mode is set to PatternMatch the zone will only be queried if the alias queried for matches the corresponding pattern If the mode is set to Disabled the zone will never be queried xConfiguration Zones TraversalZone 1 100 Match 1 5 Pattern String lt pattern gt The pattern to be used when deciding whether or not to query a zone This is only used if the zone s match mode is set to AlwaysMatch xConfiguration Zones TraversalZone 1 100 Match 1 5 Pattern Type lt Prefix Suffix gt Determines whether the pattern string being checked should appear at the beginning or end of an alias 55 TANDBERG Border Controller User Manual xConfiguration Zones TraversalZone 1 100 Match 1 5 Pattern Behaviour lt Strip Leave gt Determines whether the matched pattern should be removed from the alias before an LRQ is sent to the indicated zone xConfiguration Zones Zone 1 100 Name lt name gt An administrator specified name for the zone xConfiguration Zones Zone 1 100 Gatekeeper 1 6 Address lt address gt Specifies the IP addresses of the gatekeepers in the zone Multiple addresses allows support for alternate gatekeepers xConfiguration Zones Zone 1 100 Gatekeeper 1 6 Port lt port gt Specifies
22. 75 registration restriction policy 20 57 time to live 49 release key 40 RestrictionPolicy 49 RFC 2782 23 RFC 3164 39 scp 52 upgrade using 41 42 serial cable 4 5 serial interface 7 serial port 2 5 7 SNMP 52 ssh 5 7 52 54 subzone 14 15 17 52 54 default 14 18 53 traversal 16 18 53 suffix 9 TANDBERG Management Suite see TMS telnet 5 7 54 TLS 68 TMS 1 6 40 47 52 traversal call 75 upgrade 40 42 URI dialing 8 9 23 25 27 48 50 zone 8 14 16 55 56 default 16 18 traversal 16 18 61 TANDBERG Border Controller User Manual 77
23. None corresponds to no bandwidth available xConfiguration SubZones SubZone 1 100 Name lt subzonename gt Name of the indexed subzone xConfiguration SubZones SubZone 1 100 Subnet IP Address lt IPAddr gt IP to match an endpoint which belongs in this subzone xConfiguration SubZones SubZone 1 100 Subnet IP PrefixLength lt IPAddr gt Number of bits which must match for an IP address to belong in this subzone 11 2 17 SystemUnit xConfiguration SystemUnit Name lt name gt The name of the unit Choose a name that uniquely identifies the system xConfiguration SystemUnit Password lt password gt Specify the password of the unit The password is used to login with Telnet HTTP S SSH SCP and on the serial port To set an empty password type xConfiguration SystemUnit Password 11 2 18 Telnet xConfiguration Telnet Mode lt On Off gt Enables disables Telnet support For secure operation you should use ssh in preference to telnet You must restart the system for changes to take effect 11 2 19 TimeZone xConfiguration TimeZone Name lt timezone name gt Sets the local timezone Timezone names follow the POSIX naming convention e g Eu rope London or America New_York 11 2 20 Traversal xConfiguration Traversal UDPProbe RetryInterval lt seconds gt Interval with which a failed attempt to establish a UDP channel should be repeated xConfiguration Traversal UDPProbe RetryCount lt count gt Number
24. P address then this subfield is the complete address in dotted decimal form port For IP addresses this is the port number in deci mal tel For E 164 numbers this selects the entire string of digits alias type Gives a string representation of the type of alias The type is inferred from the format of the alias Possible types are Address Type Result URI url 1D H 323 ID h323 ID Dialed Digits dialedDigits display Not defined for any alias types address The address construct is used within an address switch to specify addresses to match Please note that all address comparisons ignore upper lower case differences so lt address is Fred gt will match fred freD etc is string Selected field and subfield exactly match the given string contains string Selected field and subfield contain the given string Note The CPL standard only allows for this matching on the display subfield however the Border Controller allows it on any type of field subdomain of string If the selected field is numeric e g the tel sub field then this matches as a prefix so lt address subdomain of 555 gt matches 5556734 etc If the field is not numeric then normal do main name matching is applied so lt address subdomain of company com gt matches nodeA company com etc otherwise The otherwise node will be executed if the address specified in the address switch was found but none of the preceding address nodes matched
25. Request An endpoint RAS request to make or answer a call E 164 An ITU standard for structured telephone numbers Each telephone number consists of a country code area code and subscriber number For example TANDBERG s European Headquarters phone number is 47 67 125125 corresponding to a country code of 47 for Norway area code of 67 for Lysaker and finally 125125 to determine which phone line in Lysaker LRQ Location Request A RAS query between Gatekeepers or Border Controllers to determine the location of an endpoint PortRegistration A measure of the number of systems and aliases registered with the Border Controller Each endpoint may register one alias of each type E 164 H323 etc and consume 1 PortRegistration in total If it registers more aliases e g an MCU may register multiple E 164 aliases then each additional alias counts as an additional PortRegistration It is the number of PortRegistrations which is controlled by the option key RAS Registration Admission and Status Protocol Protocol used between endpoints and Border Controller to register and place calls Traversal call An H 323 call which uses a Border Controller The Border Controller cooperates with the endpoint or TANDBERG gatekeeper to allow communication through a firewall All signalling and media is routed through the Border Controller 75 Index about 63 ActiveDirectory see LDAP servers Admission Request 75 alias 8 75 AllowList 20 49 A
26. S can also be enabled via the web interface using the Border Controller Configuration gt Gatekeeper page The Border Controller will now only communicate with the LDAP server using TLS To verify the identity of the LDAP server the certificate of the Certificate Authority CA that issued the LDAP server with its certificate must be uploaded to the Border Controller To install the CAs certificate navigate to the Border Controller Configuration Files page and upload the CA certificate as a Trusted CA certificate 22 TANDBERG Border Controller User Manual 6 URI Dialing If an alias is not located in the Border Controller s list of registrations it may attempt to find an authoritative Gatekeeper through the DNS system URI dialing makes it easier for endpoints registered with different Gatekeepers or Border Con trollers to call each other Without URI dialing you need to neighbor all the systems to each other This does not scale well as the number of systems grows It is also inconvenient for making one off calls to endpoints registered with previously unknown systems Using URI dialing you call using an H 323 URI which looks like an email address The destination Gatekeeper is found from the domain name the part after the in the same way that an email server is found The decision as to whether or not to use URI dialing is governed by the current state of xConfiguration Gatekeeper DNSResolution Mode lt On Off gt
27. TANDBERG Border Controller User Manual Software version Q3 0 D13691 03 This document is not to be reproduced in whole or in part without permission in writing from TANDBERG Border Controller User Manual Trademarks and copyright Copyright 1993 2006 TANDBERG ASA All rights reserved This document contains information that is proprietary to TANDBERG ASA No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopying or otherwise without the prior written permission of TANDBERG ASA Nationally and internationally recognized trademarks and tradenames are the property of their respective holders and are hereby acknowledged Portions of this software are licensed under 3rd party licenses See the CD accompanying this product for details Disclaimer The information in this document is furnished for informational purposes only is subject to change without prior notice and should not be construed as a commitment by TANDBERG ASA The information in this document is believed to be accurate and reliable however TANDBERG ASA assumes no responsibility or liability for any errors or inaccuracies that may appear in this document nor for any infringements of patents or other rights of third parties resulting from its use No license is granted under any patents or patent rights of TANDBERG ASA COPYRIGHT 2006 TANDBERG ASA
28. andwidth efficiently the TANDBERG Border Controller allows you to model your network and bandwidth controls on individual components of the network Bandwidth controls may be set on a call by call basis and on a total concurrent usage basis Enterprise Gatekeeper Figure 4 Typical network deployment All endpoints registered with your Border Controller are part of its local zone As shown in Figure 4 the local zone can contain many different networks with different bandwidth limitations In order to model this the local zone is made up of one or more subzones When an endpoint registers with the Border Controller it is assigned to a subzone based on its IP address By default all endpoints registering with the Border Controller are assigned to the default subzone This is suitable if you have uniform bandwidth available between all your endpoints When you have differing bandwidth provision as in Figure 4 you should create a new subzone for each pool of endpoints Subzones are added and configured through the web interface on the Border Controller Configu ration SubZones page Figure 5 or through the command line using the following commands xConfiguration SubZones SubZone 1 100 Name xConfiguration SubZones SubZone 1 100 Subnet IP Prefixlength xConfiguration SubZones SubZone 1 100 Subnet IP Address Subzones may be configured with links joining them to each other and to other zones These links are used to calculat
29. anything example com Any string ending with example com To set entries in the Allow and Deny lists use the following commands AllowListAdd AllowListDelete DenyListAdd DenyListDelete To view the entries in the allow and deny lists use the following commands xConfiguration Gatekeeper Registration AllowList xConfiguration Gatekeeper Registration DenyList 20 TANDBERG Border Controller User Manual 5 2 Authentication The TANDBERG Border Controller can use a user name and password based challenge response scheme to permit registrations For details of how to configure your endpoint with the appropriate information please consult your endpoint manual The Border Controller supports the ITU H 235 1 specification for authenticating the identity of network devices with which theBorder Controller communicates In order to verify the identity of a device the Border Controller needs access to the password information This credential information may be stored in a local database on the Border Controller or obtained from an LDAP Director Server 5 2 1 Authentication using a local database To configure the Border Controller to use the local database of credentials during authentication issue the following commands xConfiguration Authentication Mode On xConfiguration Authentication Database LocalDatabase Each credential in the local database has a username and a password To manage the credentials in the local database use the
30. assword mypassword Add the ldif file to the server using the command ldifde i c DC X lt ldap_base gt f filename ldf This will add a single H 323 endpoint with an H 323 ld alias of MeetingRoom1 and an E 164 alias of 626262 The entry also has H 235 credentials of id meetingroom1 and password mypassword which are used during authentication B 1 3 Securing with TLS To enable Active Directory to use TLS you must request and install a certificate on the Active Directory server The certificate must meet the following requirements Be located in the Local Computer s Personal certificate store This can be seen using the Certificates MMC snap in Have the private details on how to obtain a key associated for use with it stored locally When viewing the certificate you should see a message saying You have a private key that corresponds to this certificate Have a private key that does not have strong private key protection enabled This is an attribute that can be added to a key request The Enhanced Key Usage extension includes the Server Authentication object identifier again this forms part of the key request Issued by a CA that both the domain controller and the client trust Include the Active Directory fully qualified domain name of the domain controller in the common name in the subject field and or the DNS entry in the subject alternative name extension B 2 OpenLDAP B 2 1 Prerequisites These instructions assume
31. atekeeper 2 IP address 10 0 0 42 Gatekeeper 3 IP address Gatekeeper 4 IP address Gatekeeper 5 IP address DoDD E FA o Jomain name E Alternate Gatekeepers w iQ is 2 O e Monitor Alternat E 5 jonitor Alternates z 2 O save Figure 2 Alternate Border Controller configuration 3 5 Call Control When an endpoint wants to call another endpoint it presents the address it wants to call to the Border Controller using a protocol knows as RAS The Border Controller tries to resolve this address and supplies the calling endpoint with information about the called endpoint The destination address can take several forms IP address H 323 ID E 164 alias or a full H 323 URI When an H 323 ID or E 164 alias is used the Border Controller looks for a match between the dialed address and the aliases registered by its endpoints If no match is found it may query other Gatekeepers and Border Controllers When dialing by H 323 URI the destination address resembles an email address The Border Controller first follows the procedure for matching H 323 IDs If that fails it looks for a Gatekeeper or Border Controller responsible for the domain the part of the URI following the symbol and queries that device Dialing by IP address is necessary when the destination endpoint is not registered with a Gatekeeper or Border Controller If it is registered then one of the other addressing schemes should be used instead as
32. both within the Border Controller zone and to neighboring Border Controllers and Gatekeepers Can limit total bandwidth usage and set maximum per call bandwidth usage with automatic down speeding if call exceeds per call maximum Can be managed with TANDBERG Management Suite 11 0 or newer or as a standalone system with RS 232 Telnet SSH HTTP and HTTPS Embedded setup wizard on serial port for initial configuration Note that features may vary depending on software package TANDBERG Border Controller User Manual 1 1 TANDBERG Border Controller Overview On the front of the Border Controller there are three LAN interfaces a serial port Data 1 and an LED showing the power status of the system The LAN 1 interface is used for connecting the system to your network LAN interface 2 and 3 are disabled The serial port Data 1 is for connection to a PC and power on is indicated by the Light Emitting Diode Power being lit The back of the Border Controller has a power connector a power switch and a serial port Data 2 for connecting to a PC TANDBERG Border Controller User Manual 2 Installation 2 1 Precautions e Never install communication equipment during a lightning storm e Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations e Never touch uninstalled communication wires or terminals unless the communication line has been disconnected at the network i
33. cel J9 OU0D J8P10g QUISGNVL 5 g g Figure 1 Adding a new zone 3 4 Alternate Border Controllers Alternate Border Controller support is provided to increase the reliability of your deployment If one Border Controller becomes unavailable perhaps due to a network or power outage another will be used as an Alternate Alternates share responsibility for their endpoint community an individual endpoint may be registered with any one of the Alternates You should configure Alternates identically for all registration and call features such as authentication bandwidth control and policy If you do not do this endpoint behavior will vary unpredictably depending on which Alternate it is currently registered with Alternates should also be deployed on the same LAN as each other so that they may be configured with the same routing information such as local domain names and local domain subnet masks Each Border Controller may be configured with the IP addresses of up to five Alternates When an endpoint registers with the Border Controller it is presented with the IP addresses of all the Alternates If the endpoint loses contact with its initial Border Controller it will seek to register with one of the Alternates This may result in your endpoint community s registrations being spread over all the Alternates Enterprise Gatekeepers which register with the Border Controller may also be given a list of Alternate Border Controllers to use When
34. changes to take effect xConfiguration SNMP Mode lt On Off gt Turn on off SNMP support You must restart the system for changes to take effect xConfiguration SNMP SystemContact lt name gt Used to identify the system contact via SNMP tools such as TANDBERG Management Suite or HPOpenView You must restart the system for changes to take effect xConfiguration SNMP SystemLocation lt name gt Used to identify the system location via SNMP tools such as TANDBERG Management Suite or HPOpenView You must restart the system for changes to take effect 11 2 15 SSH xConfiguration SSH Mode lt Qn Off gt Enables disables SSH and SCP support You must restart the system for changes to take effect 52 TANDBERG Border Controller User Manual 11 2 16 Subzones xConfiguration SubZones DefaultSubZone Bandwidth PerCall Limit lt 1 100000000 gt Per call bandwidth of the default subzone xConfiguration SubZones DefaultSubZone Bandwidth PerCall Mode lt None Limited Unlimited gt Whether or not the default subzone is enforcing total bandwidth restrictions None corresponds to no bandwidth available xConfiguration SubZones DefaultSubZone Bandwidth Total Limit lt 1 100000000 gt Total bandwidth available on the default subzone xConfiguration SubZones DefaultSubZone Bandwidth Total Mode lt None Limited Unlimited gt Whether or not the default subzone is enforcing per call bandwidth restrictions None corresponds to no bandwidt
35. ct connectivity between the Branch and Home offices All traffic must be routed through the Border Controller This is shown by the absence of a link between the Home and Branch subzones The Traversal Zone in Figure 10 represents the Enterprise Gatekeeper The Border Controller will consume bandwidth from the Traversal Zone for all calls placed to endpoints managed by the Enterprise Gatekeeper In this example we have assumed that there is no bottleneck on the link between the Border Controller and the Enterprise network so have not placed a pipe on this link If you want to limit the amount of traffic flowing through your firewall you could provision a pipe on this link 17 TANDBERG Border Controller User Manual Enterprise Border ey MCU a ay aia Tees Figure 9 Network Deployment with firewalls Enterprise Home Pipe Pipe Home Office Home sub zone Border Controller Traversal sub zone Cc Branch Branch Office Traversal Zone Branch sub zone Figure 10 Border Controller example configuration The traversal subzone in Figure 10 may be used to control the amount of traffic flowing through the Border Controller itself Because the Gatekeeper is only managing endpoints on the LAN its configuration is simpler as shown in Figure 11 All of the endpoints in the enterprise will be assigned to the default subzone The Traversal subzone controls traversal traffic flowing through t
36. d Alias associated with the e Call Attempted originator of the message e Call Connected e If present the first E 164 e Call Disconnected Alias associated with the e Call Rejected originator of the message e Call Bandwidth Changed e Incoming Message e Outgoing Message Included if event parameter relevant or available for message concerned 38 TANDBERG Border Controller User Manual Table 4 Event data continued Field Description Applicable events Dst Alias e If present the first H 323 e Registration Accepted Alias associated with the e Registration Removed recipient of the message e Registration Rejected e If present the first E 164 e Call Attempted Alias associated with the e Call Connected recipient of the message e Call Disconnected e Call Rejected e Incoming Message e Outgoing Message e Call Bandwidth Changed Time A full UTC timestamp in All Events YYYY MM DD HH MM SS format Using this format permits simple ASCII text sort ing ordering to naturally sort by time This is included due to the limitations of standard syslog timestamps Level The level of the event as defined in section 9 3 All events 9 5 Remote Logging It is often convenient to collect all event logs in a single location A computer running a BSD style syslog server as defined in RFC3164 4 may be used as the central log server ensure that remote logging is enabled A Border Controller will not act as a central logging server fo
37. d in the current location set If multiple entries are in the location set then they are treated as different aliases for the same destination and are all placed in the destination alias field If the current location set is empty the call will be forwarded to its original destination It is important to note that when a proxy node is executed script execution stops immediately i e there is currently no support for the proxy outputs busy noanswer etc 8 2 3 reject If a reject node is executed the Border Controller stops any further script processing and rejects the current call 31 TANDBERG Border Controller User Manual 8 3 Unsupported CPL Elements The Border Controller does not currently support the following elements that are described in the CPL RFC If an attempt is made to upload a script containing any of the following elements an error message will be generated and the Border Controller will continue to use its existing policy e time switch e string switch e language switch time switch priority switch redirect e mail e log subaction e lookup remove location 8 4 CPL Examples 8 4 1 Call screening Only allow calls from users with authenticated source addresses See section 5 2 for details on how to enable authentication lt cpl gt lt incoming gt lt address switch field origin gt lt not present gt lt reject gt lt not present gt lt address switch gt lt incoming gt lt cpl gt
38. e xstatus Status is reported hierarchically beneath the status root It is possible to reduce the amount of information returned by xstatus by specifying a more detailed status command To list all xstatus commands available at the root level type xstatus 11 1 1 calls xstatus Calls xstatus Calls Call n Returns a list of active calls on the system or information about a specific call 11 1 2 ethernet xstatus Ethernet xstatus Ethernet MacAddress xstatus Ethernet Speed Reports the currently active configuration of the Ethernet interface MacAddress The MAC address of the LAN 1 interface Speed The speed of the Ethernet link Reports Down if the link is down or not connected 43 TANDBERG Border Controller User Manual 11 1 3 externalmanager xstatus ExternalManager Returns information about the external manager The External Manager is the remote system such as the Tandberg Management System TMS used to manage the endpoints and network infrastructure Address IP address of the external manager Protocol Protocol used to communicate with the external manager URL URL used to communicate with the external manager 11 1 4 feedback xstatus Feedback xstatus Feedback n Returns all currently registered feedback expressions or the feedback expression at index n 11 15 IP xstatus IP Returns the active IP configuration of the system with IP address subnet mask and gateway If you have changed the IP configura
39. e LDAP server you must upload the CA s certificate as a trusted CA certificate To do this navigate to the Border Controller Configuration Files page and upload the certificate 70 TANDBERG Border Controller User Manual C Approvals The product has been approved by various international approval agencies among others UL and Nemko According to their Follow Up Inspection Scheme these agencies also perform production inspections at a regular basis for all production of TANDBERG s equipment The test reports and certificates issued for the product show that the TANDBERG Border Controller Type number TTC2 02 complies with the following standards EMC Emission Radiated Electromagnetic Interference e EN55022 1994 A1 1995 A2 1997 Class A e FCC Rules and Regulations 47CFR Part 2 Part 15 e CISPR PUB 22 Class A EMC Immunity e EN 55024 1998 A1 2001 e EN 61000 3 2 2000 e EN 61000 3 3 1995 A1 2001 Electrical Safety e IEC 60950 3rd edition 1999 e EN 60950 3rd edition 2000 e UL 60950 3 Edition e CSA C22 2 No 950 M95 71 TANDBERG Border Controller User Manual D Technical Specifications System Capacity 500 registered traversal endpoints 100 traversal calls 100 zones Option keys may restrict the system to a lower capacity than specified above Ethernet Interfaces 3 x LAN Ethernet RJ 45 10 100 Base TX 2 disabled System console port 2 x COM ports front and rear RS 323 DB 9 conn
40. e command slapadd 1 lt ldif_file gt This will add a single H 323 endpoint with an H 323 ld alias of MeetingRoom1 and an E 164 alias of 626262 The entry also has H 235 credentials of id meetingroom1 and password mypassword which are used during authentication B 2 4 Securing with TLS The connection to the LDAP server can be encrypted by enabling Transport Level Security TLS on the connection To do this you must create an X 509 certificate for the LDAP server to allow the Border Controller to verify the servers identity Once the certificate has been created you will need to install the following three files associated with the certificate onto the LDAP server e The certificate for the LDAP server e The private key for the LDAP server e The certificate of the Certificate Authority CA that was used to sign the LDAP server s certificate All three files should be in PEM file format The LDAP server must be configured to use the certificate To do this edit etc openldap slapd conf and add the following three lines TLSCACertificateFile lt path to CA certificate gt TLSCertificateFile lt path to LDAP server certificate gt TLSCertificateKeyFile lt path to LDAP private key gt The OpenLDAP daemon slapd must be restarted for the TLS settings to take effect For more details on configuring OpenLDAP to use TLS consult the OpenLDAP Administrator s Guide To configure the Border Controller to use TLS on the connection to th
41. e how a call is routed over the network and so which zones and subzones are involved If multiple routes are possible your Border Controller will select the one with the fewest links 14 TANDBERG Border Controller User Manual E Overview System Status System Configuration Border Controller Configuration Gatekeeper Zones _TraversalZones SubZones Links Pipes Restrictions Credentials Files Add New SubZone Configuration Name subzonel Subnet Address 10 0 0 0 Prefix Length B2 Total bandwidth mode Unlimited Total bandwidth kbps Per call bandwidth mode Unlimited gt Per call bandwidth kbps 1920 Create New Cancel JAJONUO 189109 DHJEONVL Figure 5 Configuring a SubZone Links may be configured through the web interface on the Border Controller Configuration Links page or through the command line using the following commands xConfiguration Links Link 1 100 Name xConfiguration Links Link 1 100 Node1 Name xConfiguration Links Link 1 100 Node2 Name xConfiguration Links Link 1 100 Pipe1 Name xConfiguration Links Link 1 100 Pipe2 Name Each subzone may be configured with its own bandwidth limits Calls placed between two endpoints in the same subzone consume resource from the subzone s allocation Subzone bandwidths are configured on the Border Controller Configuration SubZones page see Figure 6 for a screenshot of the configuration or using the following command line comma
42. ect xConfiguration IP DNS Server 1 5 Address lt IPAddr gt Sets the IP address of the DNS servers to be used when resolving domain names Normally only the first DNS server will be queried for address resolution If it fails to respond all DNS servers will be queried You must restart the system for changes to take effect xConfiguration IP DNS Domain Name lt name gt When attempting to resolve a domain name which is not fully qualified name will be appended to the domain name before the query to the DNS server is executed This parameter is only used when attempting to resolve server addresses such as LDAP servers NTP servers etc It plays no part in URI dialing see xconfiguration gatekeeper localdomain 11 2 7 LDAP Parameters under the LDAP node control the Border Controllers communication with an LDAP server xConfiguration LDAP Encryption lt Off TLS gt Sets the encryption mode to be used on the connection to the LDAP server The default is Off xConfiguration LDAP Password lt password gt Sets the password to be used when binding to the LDAP server xConfiguration LDAP Server Address lt IPAddr gt Sets the IP address of the LDAP server to be used when making LDAP queries xConfiguration LDAP Server Port lt 1 65534 gt Sets the IP port of the LDAP server to be used when making LDAP queries xConfiguration LDAP UserDN lt userdn gt Sets the user DN to be used when binding to the LDAP server 11 2 8 Links
43. ector 2 x USB disabled ITU standards ITU T H 323 version 4 including Annex O ITU T H 460 18 H 460 19 ITU T H 235 ITU T H 350 Security Features IP Administration passwords Management via SSH and HTTPS Software upgrade via HTTPS and SCP System Management Configuration via serial connection Telnet SSH HTTP HTTPS Software upgraded via HTTP HTTPS and SCP Environmental Data Operation temperature 0 C to 35 C 32 F to 95 F Relative humidity 10 to 90 non condensing 72 Physical Dimensions Height 4 35 cm 1 72 inches Width 42 6 cm 16 8 inches Depth 22 86 cm 9 inches 1U rack mounted chassis Power supply 90 264V full range 47 63 Hz Certification LVD 73 23 EC EMC 89 366 ECC TANDBERG Border Controller User Manual 73 TANDBERG Border Controller User Manual References 1 ITU Specification H 235 Security and encryption for H Series H 323 and other H 245 based multimedia terminals 2 ITU Specification H 350 Directory services architecture for multimedia conferencing 3 http www ietf org rfc rfc2782 txt 4 http www ietf org rfc rfc3164 txt 5 http www ietf org rfc rfc3880 txt 6 DNS and BIND Fourth Edition Albitz and Liu O Reilly and Associates ISBN 0 596 00158 4 74 TANDBERG Border Controller User Manual E Glossary Alias The name an endpoint registers with the Border Controller Other endpoints can then use this name to call it ARQ Admission
44. ed to discover the existing options You must restart the system for changes to take effect 11 2 12 Pipes xConfiguration Pipes Pipe 1 100 Bandwidth Total Limit lt 1 100000000 gt Bandwidth associated with a pipe keyed by index xConfiguration Pipes Pipe 1 100 Bandwidth Total Mode lt None Limited Unlimited gt 51 TANDBERG Border Controller User Manual Whether or not a given pipe is enforcing total bandwidth restrictions None corresponds to no bandwidth available xConfiguration Pipes Pipe 1 100 Bandwidth PerCall Limit lt 1 100000000 gt Per call bandwidth of a pipe xConfiguration Pipes Pipe 1 100 Bandwidth PerCall Mode lt None Limited Unlimited gt Whether or not a given pipe is enforcing per call bandwidth restrictions None corresponds to no bandwidth available xConfiguration Pipes Pipe 1 100 Name lt pipename gt Name for a pipe 11 2 13 Session xConfiguration Session TimeOut lt 0 65534 gt Controls how long an adminstration session HTTPS Telnet or SSH may be inactive before the session is timed out A value of 0 turns session time outs off The default is 0 You must restart the system for changes to take effect 11 2 14 SNMP xConfiguration SNMP CommunityName lt name gt SNMP Community names are used to authenticate SNMP requests SNMP requests must have this password in order to receive a response from the SNMP agent in the Gatekeeper You must restart the system for
45. ensing relative humidity e Do not place heavy objects directly on top of the Border Controller e Do not place hot objects directly on top or directly beneath the Border Controller Use a grounded AC power outlet for the Border Controller 2 3 Mounting The Border Controller comes with brackets for mounting in standard 19 racks Before starting the rack mounting please make sure the TANDBERG Border Controller is placed securely on a hard flat surface 1 Disconnect the AC power cable 2 Make sure that the mounting space is according to the Installation site preparations in section 2 2 1 3 Attach the brackets to the chassis on both sides of the unit 4 Insert the unit into a 19 rack and secure it with screws 2 4 Connecting Cables Power cable Connect the system power cable to an electrical distribution socket LAN cable Connect a LAN cable from the LAN 1 connector on the front of the unit to your network Null modem RS 232 cable Connect the supplied null modem RS 232 cable between the Bor der Controller s Data 1 connector and the COM port on a PC 2 5 Switching on the System To start the TANDBERG Border Controller make sure that the following has been done e The power cable is connected e The LAN cable is connected TANDBERG Border Controller User Manual Then switch the power switch button on the back of the unit to 1 On the front of the chassis you will see the Power LED being lit
46. et to on the Border Controller will first try to resolve the request locally If it cannot the request will be forwarded to neighbor Gatekeepers The default is On xConfiguration Gatekeeper LocalDomain DomainName DNS name of the domain that the Gatekeeper is responsible for Used when searching for matching endpoint registrations xConfiguration Gatekeeper LocalPrefix lt prefix gt Set the local zone prefix of the system xConfiguration Gatekeeper Policy Mode lt Qn Off gt 48 TANDBERG Border Controller User Manual Determines whether or not the CPL policy engine is active The default is On xConfiguration Gatekeeper Registration AllowList 1 1000 Pattern lt pattern gt Specifies a pattern in the registration allowed list If one of an endpoint s aliases matches one of the patterns in the AllowList the registration will be allowed xConfiguration Gatekeeper Registration DenyList 1 1000 Pattern lt pattern gt Specifies a pattern in the registration denied list If one of an endpoint s aliases matches one of the patterns in the DenyList the registration will be denied xConfiguration Gatekeeper Registration RestrictionPolicy lt None AllowList DenyList gt Policy in use to determine who may register with the system The default is None xConfiguration Gatekeeper TimeToLive lt 60 65534 gt The interval at which the system polls the endpoint in order to verify that it is still functioning Specified in seconds
47. following commands xcommand CredentialAdd lt user name gt lt password gt xcommand CredentialDelete lt credential index gt To show the credentials in the local database use the command xConfiguration Authentication Credential The credential database can also be configured via the web interface on the Border Controller Configuration Credentials page Figure 13 amp Overview System Status System A es TraversalZones SubZones Links Pipes Restrictions Credentials Files Add New Authentication Credential Configuration Name Password Create New Cancel Figure 13 Adding LDAP credentials 5 2 2 Authentication using an LDAP server The authentication information can be obtained from an LDAP server The directory on the LDAP server should be configured to implement the ITU H 350 specification to store H 235 credentials for devices that the Border Controller communicates with The directory should also be configured with the H 323 aliases of endpoints that will register with the Border Controller For instructions on how to configure common third party LDAP servers see Appendix B 21 TANDBERG Border Controller User Manual To configure the Border Controller to use the LDAP server directory during authentication issue the following commands xConfiguration Authentication Mode On xConfiguration Authentication Database LDAPDatabase The Border Controller needs to be configured with the area of the directory w
48. gt Sets the IP address of the External Manager The External Manager is the remote system such as the TANDBERG Management System TMS used to manage endpoints and network infrastructure xConfiguration ExternalManager Path lt path gt Sets the URL of the External Manager 11 2 4 Gatekeeper Commands under the Gatekeeper node control aspects of the systems operation relating to its operation as an H 323 gatekeeper xConfiguration Gatekeeper Alternates Monitor lt On Off gt Controls whether or not alternate gatekeepers are periodically interrogated to ensure that they are still functioning Non functional alternates will not receive Location Requests in order to prevent delays during call setup 47 TANDBERG Border Controller User Manual xConfiguration Gatekeeper Alternates Alternate 1 5 Address lt IPAddr gt Set the IP address of an alternate Border Controller Up to 5 alternates may be configured When the Border Controller receives a Location Request all alternates will also be queried xConfiguration Gatekeeper Alternates Alternate 1 5 Port lt IPAddr gt Set the IP port of an alternate Border Controller The default is 1719 xConfiguration Gatekeeper AutoDiscovery lt On Off gt Specifies whether or not the Border Controller responds to gatekeeper discovery requests from endpoints The default is On xConfiguration Gatekeeper CallsToUnknownIPAddresses lt Off Direct Indirect gt Specifies whether or not t
49. h a link to the traversal subzone and a pattern match mode of AlwaysMatch 11 3 27 ZoneDelete xCommand ZoneDelete lt index gt Removes the zone with the specified index 11 4 History The history root command xhistory is used to display historical data on the Border Controller To list all xhistory commands type xhistory To list all history data type xhistory 61 TANDBERG Border Controller User Manual To show a specific set of history data type xhistory lt name gt xhistory calls xhistory calls call lt n gt Displays history data for up to the last 255 calls handled by the Border Controller Call entries are added to the Call History on call completion Call histories are listed in reverse chronological order of completion time xhistory registrations xhistory registrations registration lt n gt Displays history data for up to the last 255 registrations handled by the Border Controller Registration entries are added to the Registration History on unregistration of H 323 entities Registration histories are listed in reverse chronological order of unregistration time 11 5 Feedback The feedback root command xfeedback is used to control notifications of Events and Status changes on the Border Controller A Feedback Expression describes an interesting event or change in status When a Feedback Expression is registered a notification will be displayed in the shell for each occurrence of the event descr
50. h available xConfiguration SubZones TraversalSubZone Bandwidth PerCall Limit lt 1 100000000 gt Per call bandwidth available on the traversal subzone xConfiguration SubZones TraversalSubZone Bandwidth PerCall Mode lt None Limited Unlimited gt Whether or not the traversal subzone is enforcing per call bandwidth restrictions None corre sponds to no bandwidth available xConfiguration SubZones TraversalSubZone Bandwidth Total Limit lt 1 100000000 gt Total bandwidth available on the traversal subzone xConfiguration SubZones TraversalSubZone Bandwidth Total Mode lt None Limited Unlimited gt Whether or not the traversal subzone is enforcing total bandwidth restrictions None corresponds to no bandwidth available xConfiguration SubZones SubZone 1 100 Bandwidth PerCall Limit lt 1 100000000 gt Per call bandwidth available on the indexed subzone xConfiguration SubZones SubZone 1 100 Bandwidth PerCall Mode lt None Limited Unlimited gt Whether or not the indexed subzone is enforcing per call bandwidth restrictions None corre sponds to no bandwidth available xConfiguration SubZones SubZone 1 100 Bandwidth Total Limit lt 1 100000000 gt Total bandwidth available on the indexed subzone 53 TANDBERG Border Controller User Manual xConfiguration SubZones SubZone 1 100 Bandwidth Total Mode lt None Limited Unlimited gt Whether or not the indexed subzone is enforcing total bandwidth restrictions
51. he Border Controller will attempt to call systems which are not registered with it or one of its neighbor gatekeepers If Off is selected the Border Controller will not allow calls to be made to unknown IP addresses If Indirect is selected the Border Controller will not place the call itself instead it will LRQ its neighbor systems so that they may place the call If Direct is selected the Border Controller will attempt to dial the IP address See 3 5 for further detail The default is Indirect xConfiguration Gatekeeper CallTimeToLive lt 60 65534 gt Interval in seconds at which endpoints are polled to verify that they are still in a call The default is 120 seconds xConfiguration Gatekeeper DNSResolution Mode lt On Off gt Determines whether or not DNS lookup of H 323 URI s is enabled on this system The default is On xConfiguration Gatekeeper Downspeed PerCall Mode lt On Off gt Determines whether or not the system will attempt to down speed a call if there is insufficient per call bandwidth configured to fulfill the request The default is On xConfiguration Gatekeeper Downspeed Total Mode lt Qn Off gt Determines whether or not the system will attempt to down speed a call if there is insufficient total bandwidth available to fulfill the request The default is On xConfiguration Gatekeeper ForwardLocationRequests lt On Off gt Determines behavior on receipt of a location request LRQ from another Gatekeeper If s
52. he Gatekeeper whilst the Traversal Zone controls all traffic traversing the enterprise firewall and passing on to the Border Controller Both subzones and the Traversal zone are linked the link between the default subzone and the Traversal zone is used by endpoints which can send media directly to the Border Controller The other two links are used by endpoints using the Gatekeeper to traverse the firewall The Border Controller is shipped with Default Zone and Default and Traversal subzones already configured They are also preconfigured with the links between these zones to allow calls to be placed You may delete or amend the default links if you need to model restrictions of your 18 TANDBERG Border Controller User Manual Border Controller Default sub zone Traversal Zone Gatekeeper Traversal sub zone Figure 11 Gatekeeper example configuration network The default links may be restored by running the command xCommand DefaultLinksAdd 19 TANDBERG Border Controller User Manual 5 Registration Control The TANDBERG Border Controller can control which endpoints are allowed to register with it Two separate mechanisms are provided a simple Registration Restriction Policy and an authentication process based on user names and passwords It is possible to use both mechanisms at once authentication to verify an endpoint s identity from a corporate directory and registration restriction to control wh
53. hich begin with its prefix Ina URI based dial plan similar behaviour may be obtained by configuring neighbors with a suffix to match the desired domain name It may be desirable to have endpoints register with just the subscriber number the last part of the E 164 number In that case the Border Controller should be configured to strip prefixes before placing the Location Request A structured dial plan will minimize the number of location requests issued when a call is attempted but as described above still requires a fully connected mesh of all Gatekeepers and Border Controllers in your deployment A hierarchical dial plan can simplify this One Gatekeeper is nominated as the directory gatekeeper for the deployment All Border Controllers and public Gatekeepers are neighbored with it and vice versa There is no need to neighbor the Border Controllers and public Gatekeepers with each other Adding a new Border Controller or public Gatekeeper now only requires changing configuration on that system and the Directory Gatekeeper Failure of the directory gatekeeper could cause significant disruption to communications Con sideration should be given to the use of Alternate Gatekeepers section 3 4 for increased resilience Neighbors are added and zones configured through the command line interface using the xconfiguration zones family of command xCommand ZoneAdd or through the web interface Border Controller Configuration Zones as shown
54. hich will be searched for the communication device information This should be specified as the Distinguished Name DN in the directory under which the H 350 objects reside xConfiguration Authentication LDAP BaseDN Your base DN The Border Controller must also be configured with the location of the LDAP server and the security credentials required to gain access to the LDAP server The following commands are used to configure the LDAP server details xConfiguration LDAP Server Address ldap server address xConfiguration LDAP Server Port 389 xConfiguration LDAP UserDN Your user DN xConfiguration LDAP Password password The status of the connection between the Border Controller and the LDAP server can be verified using the command xstatus LDAP The details of the LDAP server can also be configured via the web interface on the Border Controller Configuration Gatekeeper page 5 2 3 Securing the LDAP connection with TLS The traffic between the Border Controller and the LDAP server can be encrypted using Transport Layer Security TLS To use TLS the LDAP server must have a valid certificate installed so that the Border Controller can verify the server s identity For more information on setting up certificates using common LDAP servers see Appendix B LDAPS uses port 636 as its default communications port Using the terminal interface TLS can be enabled with the following command xConfiguration LDAP Encryption TLS TL
55. ibed by that Expression Notifications will continue to be displayed for a given event until the Expression is deregistered To list all xfeedback commands type xfeedback To list all currently active feedback expressions type xfeedback list To register a feedback expression type xfeedback register lt expression gt To deregister the feedback expression with index n type xfeedback deregister lt n gt To deregister all feedback expressions type xfeedback deregister 0 xFeedback Register Status lt Calls Registrations gt Registers for feedback on changes in the chosen Status e g xFeedback Register Status Calls To register for all Status changes use xFeedback Register Status xFeedback Register History lt Calls Registrations gt Registers for feedback on History e g xFeedback Register History Calls To register for all History use xFeedback Register History 62 TANDBERG Border Controller User Manual xFeedback Register Event lt CallAttempt Connected Disconnected ConnectionFailure Registration Unregistration Bandwidth ResourceUsage gt Registers for feedback on the occurrence of the chosen Event e g xFeedback Register Event CallAttempt To register for all available Events use xFeedback Register Event Registering for the ResourceUsage event will return the entire ResourceUsage structure every time one of the ResourceUsage fields changes ResourceUsage fields consist of e Registrations e MaxRegis
56. ibly relative to a new root directory In the appropriate zone section a file entry will give the name of the file containing the zone details For more details of how to configure BIND servers and the DNS system in general see 6 A 2 Verifying the SRV record There are a range of tools available to investigate DNS records One commonly found on Microsoft Windows and UNIX platforms is nslookup Use this to verify that everything is working 65 TANDBERG Border Controller User Manual as expected nslookup querytype srv _h3231s _udp example com and check the output 66 TANDBERG Border Controller User Manual B Appendix Configuring LDAP Servers B 1 Microsoft Active Directory B 1 1 Prerequisites These comprehensive step by step instructions assume that Active Directory is installed For details on installing Active Directory please consult your Windows documentation The following instructions are for Windows Server 2003 Enterprise Edition if you are not using this version of Windows your instructions may vary The following ITU specifications describe the schemas which are required to be installed on the Active Directory server H 350 Directory services architecture for multimedia conferencing An LDAP schema to repre sent endpoints on the network H 350 1 Directory services architecture for H 323 An LDAP schema to represent H 323 end points H 350 2 Directory services architecture for H 235 An LDAP schema to
57. ich of those authenticated endpoints may register with a particular Border Controller 5 1 Registration Restriction Policy When an endpoint registers with your Border Controller it presents a list of aliases By default registration restriction policy is set to None In this state any endpoint may register The registration restriction policy can be configured using the following command xConfiguration Gatekeeper Registration RestrictionPolicy None AllowList DenyList or by using the web interface on the Border Controller Configuration Restrictions page see Figure 12 for a screenshot of the Registration Restrictions Configuration If the policy is set to AllowList only those endpoints with an alias which matches an entry in the AllowList may register Conversely if the policy is set to DenyList all endpoints may register unless they match an entry on the DenyList Allow lists and Deny lists are mutually exclusive only one may be in use at any given time amp Overview System Status System Configuration Border Controller Configuration Gatekeeper Zones TraversalZones SubZones Links Pipes Restrictions Credentials Files Add New Pattern Contiguration Pattern S55 Create New Cancel 94 E Figure 12 Configuring registration restrictions Matching uses a simple form of wild card expansion 12345678 Exact match only 1234567 First 7 characters are an exact match last may be anything 123 123 followed by
58. idth Control Examples One possible configuration for the deployment in Figure 4 is shown in Figure 8 Each of the offices is represented as a separate subzone with bandwidth configured according to local policy The enterprise s leased line connection to the Internet and the DSL connections to the remote offices are modelled as separate pipes Enterprise Home Default Home sub zone sub zone Branch Pipe Branch Office Branch sub zone Figure 8 Bandwidth control example There are no firewalls involved in the scenario shown in figure 4 so we can configure links between each of the offices Each link is then assigned two pipes representing the Internet connections of the offices at each end of the link A call placed between the Home Office and Branch Office will consume bandwidth in the home and branch subzones and on the home and branch pipe The enterprise s bandwidth budget will be unaffected by the call If we now modify our deployment to include firewalls between the offices we can use the firewall traversal capability of the TANDBERG Gatekeeper and Border Controller to maintain connectivity In Figure 9 the endpoints in the enterprise register with the Gatekeeper whilst those in the branch and home office register with the Border Controller Figure 10 shows how the Border Controller could be configured for the deployment in Figure 9 The introduction of the firewalls means that there is no longer any dire
59. ill need to add one A 1 Microsoft DNS Server It is possible to add the SRV record using either the command line or the MMC snap in To use the command line on the DNS server open a command window and enter dnscmd RecordAdd domain service_name SRV service_data Where domain is the domain into which you wish to insert the record service_name the name of the service you re adding and service_data the priority weight port and server providing the service as defined by RFC 2782 For example dnscmd RecordAdd example com _h323ls _udp SRV 1 0 1719 gatekeeper1 example com A 1 1 BIND889 BIND is a commonly used DNS server on UNIX and Linux systems Configuration is based around two sets of text files named conf which describes which zones are represented by the server and a selection of zone files which describe the detail of each zone BIND is sometimes run chrooted for increased security This gives the program a new root directory which means that the configuration files may not appear where you expect them to be To see if this is the case on your system run ps aux grep named This will give the command line that named the BIND server was invoked with If there is a t option then the path following that is the new root directory and your files will be located relative to that root In etc named conf look for a directory entry within the options section This will give the directory in which the zone files are stored poss
60. ing is that the Border Controllers have to be configured with each others addresses before the call can be made Gatekeeper and matching Border Controller are neighbored as described in section 7 1 Border Controller A and B are neighbored together either with or without prefixes 7 5 URI dialing from within the enterprise This diagram shows a deployment to support URI dialing to other enterprises e Turn URI dialing OFF on the TANDBERG Gatekeeper You want to use the Border Controller to resolve any H 323 URI received e Ensure that DNS Resolution Mode is turned on at the TANDBERG Border Controller You want to use the Border Controller to resolve any H 323 URI received e Configure the local domain name on both the Gatekeeper and the Border Controller e Configure the Border Controller with the address of a public DNS server 27 TANDBERG Border Controller User Manual e From an endpoint in enterprise A dial the full H 323 URI For example Ben EnterpriseB com Border Controller B is registered in DNS as responsible for enterprise B and will receive the incoming call and route it accordingly URI dialing will send all queries for a particular domain to the same Border Controller If you want to have URI dialing covering multiple Border Controllers nominate one as the master That system is registered in DNS and is set up with all the other Border Controllers and Gatekeepers as neighbors When the master receives a URI dialing reques
61. ipment Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions When the power cord or plug is damaged or frayed If liquid has been spilled or objects have fallen into the apparatus Ifthe apparatus has been exposed to rain or moisture TANDBERG Border Controller User Manual If the apparatus has been subjected to excessive shock by being dropped or the cabinet has been damaged If the apparatus fails to operate in accordance with the operating instructions TANDBERG Border Controller User Manual Contents 1 Introduction 1 1 1 TANDBERG Border Controller Overview 0 o 2 2 Installation 3 2 1 IPIECAULIONS e amp 2 2 2 4 hg cc A A A AA A 3 2 2 Unpacking e 2 wc ee feo A ee eee Be a a ee 3 2 3 Mau 4 2 4 Connecting Cables o e e 4 2 5 Switching onthe SysteM o e o 4 2 6 Border Controller Initial Configuration o o o o 5 3 Getting started 7 3 1 System Administration o e e 7 3 2 Registration ae s oa EA a AA E E 8 3 3 Neighbor Gatekeepers o o e e 8 3 4 Alternate Border Controllers 2 oo e eee 10 3 5 Gall CONtTOl sss s i yo ea A ee ed 11 3 6 Firewall Traversal 2 o e aa a Ea 13 4 Bandwidth Control 14 4 1 Bandwidth Control and Firewall Traversal 16 4 2 Bandwidth Control Examples
62. key in the Key field and press Add Option The system will validate the key and if valid a restart will Add Option be requested for the new option to take effect Install Software Release Key Software Upgrade Enter the release key in the Key field and press Install Software You will be presented with a new page Install Software where you select the software package file to upload e Browse to the file containing the software and press Install You should see a page indicating that upload is in progress 40 TANDBERG Border Controller User Manual y El Overview System Status a System Configuration IP SNMP Misc Upgrade Software upload in progress Software upload in progress Please wait e When the upload is completed you should see the following i Overview System Status amp System Configuration IP SNMP Misc Upgrade Software Ugrade Software Upload Complete Software successfully upgraded The system should now be restarted for the new software to take effect Restart e Press Restart You should see a confirmation window A E Overview System Status System Configuration iP SNMP Misc Upgrade Restarting System Restart Next page should automatically be loaded after system has restarted Please Wait If no page has been loaded after 4 minutes press this link e The system will then perform a second reboot to restore system parameters After 3 4 minutes the Border Contr
63. l zone prefix if any you want to use for the zone controlled by this system g Whether you want to use SSH to administer the system h Whether you want to use Telnet to administer the system You will be prompted to login again You should see a welcome message like this TANDBERG Border Controller User Manual Welcome to TANDBERG Border Controller Release Q3 0 SW Release Date 2006 01 02 OK 10 Login with username admin and your password 11 Review other system settings You may want to set the following a The name of the Border Controller This is used to identify the Border Controller by the TANDBERG Management Suite See the xConfiguration SystemUnit command in section 11 2 17 for more information on setting the name b Automatic discovery If you have multiple Border Controllers in the same network you may want to disable automatic discovery on some of them See the xConfiguration Gatekeeper AutoDiscovery command in section 11 2 4 c The DNS server address and the domain name if the Border Controller will be configured with hostnames instead of IP address or if URI dialing is required See the xConfiguration DNS Server Address command in section 11 2 6 for more information 12 Reboot the Border Controller by typing the command xCommand boot to make your new settings take effect 13 Disconnect the serial cable NOTE To securely manage the Border Controller you should disable HTTP and Telnet using the encrypted
64. ll Mode xConfiguration Pipes Pipe 1 100 Bandwidth PerCall Limit Pipes may be shared between one or more links This is used to model the situation where a site communicates with several other sites over the same broadband connection to the Internet Each link may have up to two pipes associated with it This is useful for modeling two sites each with their own broadband connection to the Internet backbone Calls between zones or subzones consume bandwidth from each zone and any pipes on the link between them When a Border Controller is neighbored with another Gatekeeper or a Border Controller the neighbor is placed in its own zone This allows you to control the bandwidth used by calls to and from endpoints controlled by the other Gatekeeper Sometimes you may place and receive calls to Gatekeepers you are not neighbored with See section 6 These Gatekeepers and any unregistered endpoints reached by dialing their IP address are placed in the Default Zone If bandwidth control is in use there are two possible behaviors when a call cannot be placed at the bandwidth requested By default the call will be connected at a reduced bandwidth down speeding assuming that there is some bandwidth still available Optionally the call may be rejected if it cannot be placed at the requested bandwidth This option is controlled through the web interface of the Border Controller by navigating to Border Controller Configuration Gatekeeper Figure 7 or
65. llowListAdd 57 AllowListDelete 57 alternate gatekeeper 9 10 48 56 authentication 21 22 32 47 51 and CPL 29 credential 47 mode 47 bandwidth control 14 19 call policy 29 33 48 Call Processing Language see CPL certificate 22 clear 63 CPL 29 examples 32 33 default IP address 5 58 DefaultLinksAdd 19 DenyList 20 49 dial plan flat 9 hierarchical 9 structured 9 directory gatekeeper 9 DNS 6 23 28 48 SRV record 23 65 down speed 16 48 E 164 9 11 75 ethernet 47 event log 34 39 remote 39 verbosity 34 eventlog 63 Expressway 1 external manager 44 47 feedback 44 62 63 firewall 13 16 75 gatekeeper discovery 6 8 48 H 235 21 see also authentication 47 H 323 ID 11 URI 11 H 350 see also LDAP 22 H 460 18 19 8 13 34 hop count 55 56 http 49 http s upgrade using 40 41 https 49 IP address 56 dialing 11 16 26 48 initial configuration 5 port 56 v4 49 v6 49 IP address default 5 58 LDAP 21 22 44 47 50 over TLS 22 68 70 schema 67 servers 67 70 Idif 67 69 link 14 15 18 default 58 LocalPrefix 48 Location Request 75 logging event levels 35 LRQ 48 monitor alternate 47 neighbor gatekeeper 8 9 16 27 28 48 NTP 51 OpenLDAP see LDAP servers option key 51 75 password 5 54 default 5 7 recovery 7 pattern 61 pipe 15 17 51 52 PortRegistration 45 63 75 prefix 9 RAS 11
66. mmand The command root command xcommand is used to execute commands on the Border Controller To list all xcommands type 56 TANDBERG Border Controller User Manual xcommand To get usage information for a specific command type xcommand lt commandname gt 11 3 1 AllowListAdd xCommand AllowListAdd lt allowed_alias gt Adds an entry to the allow list used by the registration restriction policy 11 3 2 AllowListDelete xCommand AllowListDelete lt index gt Removes the pattern from the allow list at the specified index 11 3 3 Boot xCommand Boot Reboots the Border Controller This takes approximately 2 minutes to complete 11 3 4 CheckBandwidth xCommand CheckBandwidth lt node1 gt lt node2 gt lt bandwidth gt lt calltype gt Diagnostic function for verifying bandwidth control Node1 Node2 are the case sensitive names of the nodes bandwidth the required bandwidth and calltype one of Traversal or Non Traversal 11 3 5 CredentialAdd xCommand CredentialAdd lt username gt lt password gt Adds the given username and password to the local authentication database 11 3 6 CredentialDelete xCommand CredentialDelete lt index gt Deletes the indexed credential 57 TANDBERG Border Controller User Manual 11 3 7 DefaultLinksAdd xCommand DefaultLinksAdd Restores the factory default links for bandwidth control 11 3 8 DefaultValuesSet xCommand DefaultValuesSet Level lt level gt Resets
67. nds xConfiguration SubZones SubZone 1 100 Bandwidth Total Mode xConfiguration SubZones SubZone 1 100 Bandwidth Total Limit xConfiguration SubZones SubZone 1 100 Bandwidth PerCall Mode xConfiguration SubZones SubZone 1 100 Bandwidth PerCall Limit When calls are placed between endpoints in different subzones it is possible to control the bandwidth used on the link between them To do this create a pipe and configure it with the required bandwidth characteristics This pipe is then assigned to a link Calls traversing the link will now take the pipe s bandwidth allocation into consideration Pipes are created and configured on the Border Controller Configuration Pipes page Figure 6 or using the following command line commands Overview System Status System Configuration Border Controller Configuration Gatekeeper Zones _TraversalZones SubZones Links Pipes Restrictions Credentials Files Add New Pipe E conmgurati n Name Intemet Connection Total bandwidth mode Limited y D fe Q Q QO 8 S 2 Total bandwidth kbps 5000 Per call bandwidth mode Limited gt Per call bandwidth kbps 1768 Create New Cancel Figure 6 Configuring a pipe xConfiguration Pipes Pipe 1 100 Name xConfiguration Pipes Pipe 1 100 Bandwidth Total Mode xConfiguration Pipes Pipe 1 100 Bandwidth Total Limit 15 TANDBERG Border Controller User Manual xConfiguration Pipes Pipe 1 100 Bandwidth PerCa
68. nterface e Use caution when installing or modifying communication lines e Avoid using communication equipment other than a cordless type during an electrical storm e There may be a remote risk of electrical shock from lightning e Do not use communication equipment to report a gas leak in the vicinity of the leak e The socket outlet shall be installed near to the equipment and shall be easily accessible e Never install cables without first switching the power OFF e This product complies with directives LVD 73 23 EC and EMC 89 366 EEC e Power must be switched off before power supplies can be removed from or installed into the unit 2 2 Unpacking The TANDBERG Border Controller is delivered in a special shipping box which should contain the following components Border Controller unit Installation sheet User manual and other documentation on CD Rack ears and screws Kit with 4 rubber feet Cables Power cables One Ethernet cable One null modem RS 232 cable TANDBERG Border Controller User Manual 2 2 1 Installation site preparations e Make sure that the Border Controller is accessible and that all cables can be easily connected For ventilation Leave a space of at least 10cm 4 inches behind the Border Controller s rear and 5cm 2 inches on the sides e The room in which you install the Border Controller should have an ambient temperature between 0 C and 35 C 32 F and 95 F and between 10 and 90 non cond
69. of attempts at re establishing a failed UDP channel 54 TANDBERG Border Controller User Manual xConfiguration Traversal UDPProbe KeepAlivelnterval lt seconds gt Interval with which a UDP channel should be refreshed xConfiguration Traversal TCPProbe RetryInterval lt seconds gt Interval with which a failed attempt to establish a TCP channel should be repeated xConfiguration Traversal TCPProbe RetryCount lt count gt Number of attempts at re establishing a failed TCP channel xConfiguration Traversal TCPProbe KeepAlivelnterval lt seconds gt Interval with which a TCP channel should be refreshed xConfiguration Traversal Media RTP Port lt port gt UDP port to which media should be sent Conventionally this will be an even numbered port The default is 2776 xConfiguration Traversal Media RTCP Port lt port gt UDP port to which media control information should be sent Conventionally this will be set to RTP port 1 The default is 2777 11 2 21 Zones Traversal zones control how the Border Controller communicates with a Gatekeeper which it is cooperating with to provide firewall traversal xConfiguration Zones TraversalZone 1 50 Name lt name gt Sets the name of the TANDBERG Gatekeeper which is allowed to connect to this Border Controller xConfiguration Zones TraversalZone 1 100 HopCount lt count gt Specifies the hop count to be used when originating an LRQ xConfiguration Zones TraversalZone 1
70. oller is ready for use 10 2 Upgrading Using SCP Using SCP you need to transfer two files to the Border Controller 1 A text file containing the release key 2 A file containing the software image NOTE Make sure you transfer the release key file before transferring the software image Also make sure you name the files exactly as described below NOTE The release key file should contain just the 16 character release key To upgrade using SCP do the following e Make sure the system is turned on and available on IP e Upload the release key file using scp to the tmp folder on the system e g scp release key root 10 47 8 247 tmp release key e Enter password when prompted e Copy the software image using SCP The target name must be tmp tandberg image tar gz e g scp s42100q30 tar gz root 10 47 8 247 tmp tandberg image tar gz 41 TANDBERG Border Controller User Manual e Enter password when prompted e Wait until the software has installed completely This should not take more than two minutes e Reboot the system After about four minutes the system will be ready to use 42 TANDBERG Border Controller User Manual 11 Command Reference This chapter lists the basic usage of each command The commands also support more advanced usage which is outside the scope of this document 11 1 Status The status root command xstatus returns status information from the Border Controller To list all status information typ
71. olon after naming the parameters 11 2 1 Authentication Configuration parameters relating to how an endpoint authenticates itself with the Border Con troller 46 TANDBERG Border Controller User Manual xConfiguration Authentication Credential 1 1000 Name lt username gt Specifies the username of a credential in the local authentication database xConfiguration Authentication Credential 1 1000 Password lt password gt Specifies the password of a credential in the local authentication database xconfiguration Authentication Database lt LocalDatabase LDAPDatabase gt Select between a local database and a remote LDAP repository for the storage of password information for authentication The default is LocalDatabase xConfiguration Authentication LDAP BaseDN lt S 0 255 gt The Distinguished Name to use when connecting to an LDAP server The default is an empty string xConfiguration Authentication Mode lt On Off gt Whether or not to use H 235 authentication of calls and registrations The default is Off no authentication is required 11 2 2 Ethernet xConfiguration Ethernet Speed lt Auto 10half 10fu11 100ha1f 100fu11 gt Sets the speed of the Ethernet link Use auto to automatically configure the speed To get the current speed use xstatus Ethernet Speed You must restart the system for changes to take effect The default is Auto 11 23 ExternalManager xConfiguration ExternalManager Address lt IPAddr
72. on request has been accepted A registration request has been rejected The Reason event parameter contains the H225 cause code Optionally the Detail event pa rameter may contain a textual representation of the H 225 additional cause code 35 TANDBERG Border Controller User Manual Table 2 Level 1 Events continued Event Description Registration Removed A registration has been removed by the gate keeper border controller The Reason event parameter specifies the reason why the regis tration was removed This is one of Authentication change e Conflicting zones e Operator forced removal e Operator forced removal all registra tions removed Call Answer Attempted An attempt to answer a call has been made Call Attempted A call has been attempted Call Connected A call has been connected Call Disconnected A call has been disconnected Call Rejected A call has been rejected The Reason event parameter contains a textual representation of the H 225 additional cause code Call Bandwidth Changed The bandwidth of a call has changed External Server Communication Failure Communication with an external server failed unexpectedly The event detail data should differentiate between no response and re quest rejected i e NACK rather than silence Servers concerned are e DNS LDAP servers Neighbour Gatekeeper NTP servers System Start The operating system has started System Shutdown The operating s
73. per This is because you wish calls to be routed from the private network to the Border Controller in order to traverse the firewall xConfiguration URI Dialing Mode Off In order to be able to receive calls placed to example com using URI dialing configure the following 25 TANDBERG Border Controller User Manual e Set example com as the domain name you are using on both the Gatekeeper and Border Controller e Update the DNS entry for example com with an A record representing the Border Controller and an SRV record which returns the Border Controllers A record as described in section 6 1 7 2 Enterprise Gatekeepers When an enterprise has already deployed a Gatekeeper to manage calls within the private network it may be desirable to deploy a traversal solution without having to alter the existing deployment In order to achieve this the TANDBERG Gatekeeper is neighbored with the existing enterprise Gatekeeper as shown in Figure 16 The Enterprise Gatekeeper is also neighbored with the TANDBERG Gatekeeper Enterprise A Sender rer f bon 3 Party le 9 ng Controller Gatekeeper Gatekeeper My Bill EnterpriseA Figure 16 Neighboring with an enterprise gatekeeper The TANDBERG Gatekeeper and Border Controller are configured as described in section 7 1 in order to provide firewall traversal 7 3 Dialing Public IP addresses Figure 17 The diagram above shows a private endpoint 1001 calling an endpoint on a public IP add
74. r other systems The Border Controller should be configured with the address of the central log server xConfiguration Log Server Address server_address 39 TANDBERG Border Controller User Manual 10 Software Upgrade Software upgrade can be done in one of two ways 1 Using a web browser HTTP HTTPS 2 Using secure copy SCP NOTE To upgrade the Border Controller a valid Release key and software file is required Contact your TANDBERG representative for more information NOTE Configuration is restored after performing an upgrade but we recommend that you make a backup of the existing configuration using the TANDBERG Management Suite before performing the upgrade 10 1 Upgrading Using HTTP S To upgrade using HTTP S do the following e Point your browser at the IP address of the Border Controller You will be prompted for your user name and password e Enter admin as the user name and enter the password then press OK Select the System Configuration tab and the upgrade section Enter the release key and press Install Software You will get a new screen where you can upload the software image System Status System Configuration Misc Upgrade Software Upgrade System Information Software Version N3 0 Hardware Serial Number 37400040 Installed Options 0 non traversal calls 0 traversal calls 0 registrations Installed Option Keys Software Option Add Option Key Add Option Enter the option
75. raversal calls since sys tem start TotalTraversalCalls Total number of traversal calls since system start NonTraversalCalls Number of currently active non traversal calls MaxNonTraversalCalls Maximum number of non traversal calls since system start TotalNonTraversalCalls Total number of non traversal calls since sys tem start 11 1 12 SubZones xstatus SubZones Reports call and bandwidth information for all subzones on the system 45 TANDBERG Border Controller User Manual 11 1 13 SystemUnit xstatus SystemUnit Reports information about the system as follows Product name Uptime Software version Software name Release date Number of calls supported Number of registered endpoints and services supported Hardware serial number 11 1 14 Zones xstatus Zones Reports the call and bandwidth information for all zones on the system Also shows status of the zone as a whole and the status of each gatekeeper in the zone 11 2 Configuration The configuration root command xconfiguration is used to set configuration settings To list all xconfiguration commands type xconfiguration To list all configuration data type xconfiguration To show a specific configuration value type xconfiguration name To show usage information for a specific configuration value type xconfiguration name To set a configuration element type xconfiguration name paraml valuel param2 value2 NOTE Remember to use the c
76. ress In this case the public endpoint is not registered to a Gatekeeper and can only be reached using its IP address In order to successfully traverse the firewall it is necessary for the call to be relayed through the Border Controller the TANDBERG Gatekeeper should not attempt to place the call directly to the public endpoint 26 TANDBERG Border Controller User Manual Enterprise Border Controller MCU Gatekeeper 213 228 193 162 Figure 17 Dialing a public IP address In order to achieve this e Within the Gatekeeper configuration set Calls to unknown IP addresses to Indirect This setting will force the Gatekeeper to forward calls to any IP address it does not have locally registered to the TANDBERG Border Controller thereby allowing the Border Controller itself to relay the call to the endpoint on the public IP address e On the Border Controller configure Calls to unknown IP addresses to Direct This setting will allow the Border Controller to connect any call that it receives from the internal Gatekeeper out to systems on the public Internet e From Endpoint 1001 dial 213 228 193 162 7 4 Neighbored enterprises If two sites have deployed Border Controllers for firewall traversal the two Border Controllers may be neighbored to allow calls to be placed from one enterprise to another Neighboring will reduce call setup time compared to URI dialing described in section 6 The disadvantage of neighbor
77. roller s implementation of the CPL language and should be read on conjunction with the CPL standard RFC 3880 5 8 1 Making Decisions Based on Addresses 8 1 1 address switch The address switch node allows the script to run different actions based on the source or destination aliases of the call The address switch specifies which fields to match and then a list of address nodes contains the possible matches and their associated actions The supported attributes on an address switch and their interpretation are as follows field origin Match against the source aliases destination Match against the destination aliases original destination Match against the destination aliases If the selected field contains multiple aliases then the Border Controller will attempt to match each address node with all of the aliases before proceeding to the next address node i e an address node matches if it matches any alias 29 TANDBERG Border Controller User Manual subfield The following table gives the definition of subfields for each alias type if a subfield is not specified for the alias type being matched then the not present action will be taken address type For all alias types the address type subfield is the string h323 user For URI aliases this selects the username part For H 323 ID s it is the entire ID and for E 164 numbers it is the entire number host For URI aliases this selects the domain name part If the alias is an I
78. s Never cover the slots and openings with a cloth or other material Never install the apparatus near heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Grounding or Polarization Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician Power Cord Protection Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it paying particular attention to the plugs receptacles and the point where the cord exits from the apparatus Attachments Only use attachments as recommended by the manufacturer Accessories Use only with a cart stand tripod bracket or table specified by the manu facturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over Lightning Unplug this apparatus during lightning storms or when unused for long periods of time Servicing Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards and will void the warranty Refer all servicing to qualified service personnel Damaged Equ
79. s given in section 11 3 1 1 Administrator Account All administration requires you to log in to the administration account with a user name admin and a password The default password is TANDBERG which you are recommended to change as soon as possible Choose a strong password particularly if administraion over IP is en abled Changing the password can only be done through the command line interface using the command xconfiguration systemunit password new_password If you forget your password it is possible to set a new password using the following procedure e Reboot the Border Controller e Connect to the Border Controller over the serial interface once it has restarted e Login with the user name pwrec No password is required e You will be prompted for a new password The pwrec account is only active for one minute following a restart Beyond that time you will have to restart the system again to change the password Because access to the serial port allows the password to be reset it is recommended that you install the Border Controller in a physically secure environment TANDBERG Border Controller User Manual 3 1 2 Root Account The Border Controller provides a root account with the same password as the admin account This account should not be used in normal operation and in particular system configuration should not be conducted using this account use the admin account instead 3 2 Registration Before an endpoint can use
80. s h323identity ldif include etc openldap schemas h235identity 1ldif The OpenLDAP daemon slapd must be restarted for the new schemas to take effect B 2 3 Adding H 350 objects Create the organizational hierarchy Create an Idif file with the following contents This example creates a single organisational unit to contain the H 350 objects dn ou h350 dc my domain dc com objectClass organizationalUnit ou h350 Add the ldif file to the server using the command slapadd 1 lt ldif_file gt This organizational unit will form the BaseDN to which the Border Controller will issue searches In this example the BaseDN will be ou h350 dc my domain dc com NOTE It is good practice to keep the H 350 directory in its own organizational unit to separate out H 350 objects from other types of objects This allows access controls to be setup which only allow the Border Controller read access to the BaseDN and therefore limit access to other sections of the directory 69 TANDBERG Border Controller User Manual Add the H 350 objects Create an Idif file with the following contents MeetingRoom1 endpoint dn commUniqueId commi ou h350 dc my domain dc com objectClass comm0bject objectClass h323Identity objectClass h235Identity commUniqueld commi h323Identityh323 1D MeetingRoom1 h323IdentitydialedDigits 626262 h235IdentityEndpointID meetingroomi h235IdentityPassword mypassword Add the ldif file to the server using th
81. s sent from UDP ports 1719 and 50 000 51 000 and TCP ports 15 000 24 000 Having the firewall only accept incoming data from the IP address and port to which data has already been sent allows you to maintain a secure network behind the firewall unsolicited incoming data will not be accepted You are recommended to turn off any H 323 traversal features on the firewall these are not needed in conjunction with the Expressway solution and may interfere with its operation The Gatekeeper identifies itself to the Border Controller with its Traversal Zone Name which may be determined with the command xConfiguration Zones TraversalZone Name or using the Gatekeeper s web interface on the System Configuration Misc page Up to 50 Gatekeepers may register with the Border Controller Each is identified with a unique Traversal Zone Name which is set with the command xConfiguration Zones TraversalZone 1 50 Name name or using the Border Controller s web interface on the Border Controller Configuration Traver salZones page 13 TANDBERG Border Controller User Manual 4 Bandwidth Control The TANDBERG Border Controller allows you to control endpoints use of bandwidth on your network Figure 4 shows a typical deployment a broadband LAN where high bandwidth calls are acceptable a pipe to the internet with restricted bandwidth and two satellite offices each with their own restricted pipes In order to utilize the available b
82. s the event level Field Example Description Level Level 1 The level of the event being logged 34 9 3 Event Levels TANDBERG Border Controller User Manual Events are classified by importance as detailed in the table below Level 1 is considered the most important The system has a configured logging level Events of level numerically equal to and lower than the configured logging level are recorded in the event log Table 1 Event levels Level Description Level 1 User Level 2 Protocol Level 3 Protocol Verbose 9 4 Logged Events The Events logged as are follows Table 2 Easily human readable Examples e call attempt connected disconnected e registration attempt accepted rejected Logs of protocol messages sent and received Protocol keepalives are suppressed at Level 2 At logging level 3 keepalives are also logged Events logged at level 1 Event Description Eventlog Cleared Admin Session Start Admin Session Finish System Configuration Changed Policy Change Registration Requested Registration Accepted Registration Rejected An operator cleared the event log An administrator has logged onto the system An administrator has logged off the system An item of configuration on the system has changed The detail event parameter contains the name of the changed configuration item and its new value A policy file has been updated A registration has been requested A registrati
83. t for an endpoint it does not know about it will query its neighbors 28 TANDBERG Border Controller User Manual 8 Call Policy Your TANDBERG Border Controller allows you to set up policy to control which calls are allowed and even redirect selected calls to different destinations You specify this policy by uploading a script written in the Call Processing Language CPL Each time a call is made the Border Controller executes the script to decide based on the source and destination of the call whether to e Proxy the call to its original destination e Redirect the call to a different destination e Reject the call The Border Controller will only execute scripts for source or destinations which are registered directly with the system The CPL script is uploaded via the Web interface under the Border Controller Configuration gt Files web page The execution of the CPL script is controlled by the setting xConfiguration Gatekeeper Policy Mode lt On Off gt Policy interacts with authentication section 5 2 If authentication is enabled on the local Border Controller and a call is received from a remote unauthenticated Gatekeeper the call s source aliases will be removed from the call request before it is passed to the policy engine This is because the unauthenticated source aliases could be forged and so should not be used for policy decisions in a secure environment The following sections give details of the Border Cont
84. te xCommand PipeDelete lt index gt Deletes the indexed pipe 11 3 21 RemoveRegistration xCommand RemoveRegistration lt regid gt Removes the specified registration 11 3 22 SubZoneAdd xCommand SubZoneAdd lt name gt lt address gt lt prefixlength gt lt totalmode gt lt total gt lt percallmode gt lt percall gt Adds and configures a new subzone name User assigned label for the subzone address IP address for the sub zone prefix Number of bits which must match for an IP ad dress to be in this subzone totalmode Determines whether bandwidth is controlled for this node None prevents any calls Limited im poses bandwidth limits Unlimited imposes no bandwidth limits 60 TANDBERG Border Controller User Manual 11 3 23 SubZoneDelete xCommand SubZoneDelete lt index gt Deletes the indexed subzone 11 3 24 TraversalZoneAdd xCommand TraversalZoneAdd Creates a new traversal zone allowing a TANDBERG Gatekeeper to connect to the Border Controller Up to 50 such zones may be created The new zone is pre configured with a link to the traversal subzone and with a pattern match mode of AlwaysMatch 11 3 25 TraversalZoneDelete xCommand TraversalZoneDelete lt index gt Removes the traversal zone with the specified index 11 3 26 ZoneAdd xCommand ZoneAdd lt name gt lt address gt Adds a new zone with the specified name and IP address E g xCommand ZoneAdd B 10 0 0 30 The zone is pre configured wit
85. that an OpenLDAP server has already been installed For details on installing OpenLDAP see the documentation at http www openldap org The following examples use a standard OpenLDAP installation on the Linux platform For installations on other platforms the location of the OpenLDAP configuration files may be different See the OpenLDAP installation documentation for details 68 TANDBERG Border Controller User Manual B 2 2 Installing the H 350 schemas The following ITU specification describes the schemas which are required to be installed on the LDAP server H 350 Directory services architecture for multimedia conferencing An LDAP schema to repre sent endpoints on the network H 350 1 Directory services architecture for H 323 An LDAP schema to represent H 323 end points H 350 2 Directory services architecture for H 235 An LDAP schema to represent H 235 ele ments The schemas can be downloaded in Idif format from the web interface on the Border Controller To do this navigate to the Border Controller Configuration Files page and click on the links for the schemas Copy the downloaded schemas to the OpenLDAP schema directory etc openldap schemas commobject 1dif etc openldap schemas h323identity ldif etc openldap schemas h235identity 1ldif Edit etc openldap slapd conf to add the new schemas You will need to add the following lines include etc openldap schemas commobject 1ldif include etc openldap schema
86. the Border Controller it must first register with it There are two ways an endpoint can register e Automatically e Manually by specifying the IP address of the Border Controller You can disable automatic registration on the Border Controller See auto discovery in section 11 2 for more information When registering the endpoint registers with one or more of the following e One or more H 323 IDs e One or more E 164 aliases Users of other registered endpoints can then call the endpoint by using either the H 323 ID a URI an E 164 alias or one of the services You should choose H 323 aliases which do not reveal sensitive information Like e mail addresses they are passed unencrypted when a call is made Consult the endpoint documentation for information on how to configure it with a Gatekeeper NOTE Only traversal enabled endpoints can register with a TANDBERG Border Controller All other registration requests will be rejected Traversal enabled endpoints include all TANDBERG Expressway endpoints and third party endpoints which support the ITU H 460 18 and H 460 19 standards NOTE When URI dialing is used to discover an endpoint the URI used is based on either the H 323 ID or the E 164 alias that the endpoint registered with The local domain is then added to this See section 6 3 3 Neighbor Gatekeepers As you start deploying more than one Gatekeeper or Border Controller it is useful to neighbor the systems together so that
87. through the following command line instructions amp Overview System Status System Configuration Border Controller Configuration Gatekeeper__Zones _TraversalZones _SubZones Links Pipes Restrictions _Credentlals Files Gatekeeper Configuration Contiguration Local prefix Auto discovery z Calls to unknown IP addresses Direct gt Allow forwarding of location requests E Allow DNS resolution z Time to live seconds 1800 Call time to live seconds 120 CPL policy ir Downspeeding Allow downspeeding at total bandwidth limit 7 Allow downspeeding at per call bandwidth 7 J0 1U09 48P10g DUIAGNVL Figure 7 Configuring down speeding options xConfiguration Gatekeeper Downspeed PerCall Mode lt On Off gt xConfiguration Gatekeeper Downspeed Total Mode lt On Off gt 4 1 Bandwidth Control and Firewall Traversal When a Border Controller and Gatekeeper are being used to traverse a firewall an additional zone and subzone come into use The traversal zone is used to represent the zone containing the Gatekeeper Controller this Border Controller is paired with This zone is automatically added for you The traversal subzone represents the Border Controller itself The traversal subzone allows you to control total and per call bandwidths passing through the Border Controller Unlike other subzones no endpoints will ever be registered in this subzone TANDBERG Border Controller User Manual 4 2 Bandw
88. ting DNS SRV records URI dialing relies on the presence of SRV Record in the DNS information for the zone The SRV record specifies the location of a server for a particular protocol and domain Its format is defined by an Internet standard 3 as Service _Proto Name TTL Class SRV Priority Weight Port Target 23 TANDBERG Border Controller User Manual amp Overview System Status Y System Configuration Border Controller Configuration IP SNMP Misc Upgrade IP Configuration Configuration IP Ethernet Speed Auto IP Protocol IPv4 z IP Address L0 44 9 71 IP Subnet Mask 255 255 248 0 For the settings to take effect the system must be restarted after pressing Save IP Gateway 10 44 8 254 IPv6 Address Bffe 80ee 3706 9 71 IPv6 Gateway DNS Address 1 0 44 87 Address 2 3ffe 80ee 3706 9 144 5 Address 3 127 0 0 1 fs Address 4 127 0 0 1 Address 5 127 0 0 1 Domain ukdev eu tandberg int w Date and Time Settings e a NTP Server jint server1 qn Server Status Active 10 44 9 144 123 Q Timezone GMT xi e D O Save e Restart Figure 14 Configuring IP interface In our case _Service is defined by the H 323 protocol suite to be _h3231s and Proto is _udp Name corresponds to the host part of the H 323 URI How you add the SRV record depends on the type of DNS server you are using Instructions for setting up two common DNS servers are given in Appendix A 24
89. tion without rebooting xstatus IP will return the original settings currently in effect Address IP address SubnetMask IP subnet mask Gateway Default gateway DNS Server The DNS servers in use 11 16 LDAP xstatus LDAP Reports the status of any connection to an LDAP server 11 1 7 Links xstatus Links xstatus Links Link n Reports call and bandwidth information for all links on the system Name Name assigned to this link Calls A list of call indices for calls currently active on this link Bandwidth Total and per call bandwidth limits on this link together with bandwidth currently in use 44 TANDBERG Border Controller User Manual 11 18 NTP xstatus NTP Reports the status of any connection to an NTP server 11 1 9 Pipes xstatus Pipes xstatus Pipes Pipe n Reports call and bandwidth information for all pipes on the system 11 1 10 Registrations xstatus Registrations xstatus Registrations Registration n Returns a list of registered endpoints on the system or information about a specific registration 11 1 11 ResourceUsage xstatus ResourceUsage Reports information about the usage of system resources PortRegistrations Total number of currently registered endpoints and services See glossary for definition MaxPortRegistrations Maximum number of registered endpoints and services since system start TraversalCalls Number of currently active traversal calls MaxTraversalCalls Maximum number of t
90. trations e PortRegistrations e MaxPortRegistrations e TraversalCalls e MaxTraversalCalls e Total TraversalCalls 11 6 Other commands 11 6 1 About about About provides information about the software version installed on the system 11 6 2 Clear clear eventlog history Clears the event log or history of all calls and registrations 11 6 3 Eventlog eventlog eventlog n al1 Displays the eventlog containing information about past events which may be useful for diagnostic purposes n The number of lines from end of event log to dump all Dumps the whole event log 63 TANDBERG Border Controller User Manual 11 6 4 Relkey relkey Displays the release key that this software has been installed with 11 6 5 Syslog syslog lt level gt ipaddr ipaddr Enables tracing to the console level Specifies the detail at which to trace 0 3 3 gives most logging ipaddr Specify up to 10 IP addresses to log information for all if none specified Setting syslog 0 will turn off tracing 64 TANDBERG Border Controller User Manual A Appendix Configuring DNS Servers In the examples below we set up an SRV record to handle H 323 URIs of the form user example com These are handled by the system with the fully qualified domain name of gatekeeper1 example com which is listening on port 1719 the default registration port It is assumed that an A record already exists for gatekeeper1 example com If not you w
91. verbosity with which the Border Controller logs information All events have an associated level in the range 1 3 Level 1 refers to high level events such as registration requests and call attempts Level 2 events are recorded for incoming and outgoing message H 323 LDAP etc excluding noisy messages such as H 460 18 keep alives and H 245 video fast updates Level 3 events include some of these noisy events By default logging is set to level 1 9 2 Event log format The event log is displayed in an extension of the UNIX syslog format date time host_name facility_name lt PID gt message_details date and time represent the local time at which the message was logged host_name is the name of the system generating the log message facility the name of the program generating the log message will be tandberg for all messages originating from TANDBERG processes but will differ for messages from third party processes which are used in the Border Controller product For all messages logged from the tandberg process the message_details field is structured to allow easy parsing It consists of a number of human readable name value pairs separated by a space The first two fields are always Field Example Description Time Time 2006 20 01 14 02 17 The UTC date and time at which the event was generated Event Event RegistrationRequest The event which caused the log message to be generated and the last field of the message is alway
92. vironment TANDBERG works continuously towards eliminating these substances in our products e Printed wiring boards made of plastic with flame retardants like Chloride or Bromide e Component soldering that contains lead e Smaller components containing substances with possible environmental effect After the product s end of life cycle it should be returned to authorized waste handling and should be treated according to National and International Regulations for waste of electronic equipment TANDBERG Border Controller User Manual Operator Safety Summary For your protection please read these safety instructions completely before operating the equipment and keep this manual for future reference The information in this summary is intended for operators Carefully observe all warnings precautions and instructions both on the apparatus and in the operating instructions Warnings Water and moisture Do not operate the equipment under or near water for example near a bathtub kitchen sink or laundry tub in a wet basement or near a swimming pool or in areas with high humidity Cleaning Unplug the apparatus from the wall outlet before cleaning or polishing Do not use liquid cleaners or aerosol cleaners Use a lint free cloth lightly moistened with water for cleaning the exterior of the apparatus Ventilation Do not block any of the ventilation openings of the apparatus Install in accordance with the installation instruction
93. ystem was shutdown Application Start The Border Controller has started Further detail may be provided in the event data detail field Application Failed The Border Controller application is out of ser vice due to an unexpected failure License Limit Reached Licensing limits for a given feature have been reached The event detail field specifies the facility limits concerned Possible values for the detail field are e Non Traversal Call Limit Reached e Traversal Call Limit Reached 36 TANDBERG Border Controller User Manual Table 3 Events logged at level 2 Event Description Incoming Message An incoming message has been received Outgoing Message An outgoing message has been sent 9 4 1 Event data Each Event will have associated data fields Fields are listed below in the order in which they appear in the log message Table 4 Event data Field Description Applicable events Protocol Specifies which protocol was used for the communication Valid values are TCP or UDP Call Attempted Call Bandwidth Changed Call Connected Call Disconnected Call Rejected External Server Communi cation Failure Incoming Message Outgoing Message Policy Change Registration Accepted Registration Rejected Registration Removed Registration Requested Reason Textual string containing any rea son information associated with e Call Rejected an event e External Server Communi cation Failure e Registration Rejected

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