Starting SafeDispatch Mobile
Contents
1. Figure 33 Alarms 26 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved SafeDispatch Will E A Delete an Alarm You can delete an alarm by clicking the unit Unit Name Alarm Type Description Date and Time DA android D android DA android oO android DA android DA android oO android O android DA android DA android DA android DA android DA android DA android DA android oO android DA android oO android IA android CR android SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved Figure 34 Acknowledge Alarm Feb 03 18 38 Feb 03 18 35 Feb 03 18 33 Feb 03 18 33 Feb 03 18 31 Feb 03 18 31 Feb 03 18 30 Feb 03 18 30 Feb 03 18 29 Feb 03 18 29 Feb 03 18 28 Feb 03 18 28 Feb 03 18 23 Feb 03 18 23 Feb 03 18 23 Feb 03 18 22 Feb 03 18 22 Feb 03 18 22 Feb 03 18 22 HISTORY 27 SafeDispatch A KE de i i Woy safend ile e Ba Setup A Setup the IP and port where your Application Server mobile is running B Select language e Server ml 10 120 1 180 Server Port 13589 Language English v b A Figure 35 Setup SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved 28 About Tab SafeDispatch Mobile gt Version1 01 e mail support safemobile com If you are in need of assistance with your SafeDispatch Mobi2. Ki Settings afemobile inc All Rights Reserved Iw Save as Default Figure 3 Starting Screen SafeDispatch Mobile Username SDMobile Ka Select the language setting you prefer The default language is English Select Language Figure 4Select language SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved SafeDispatch zi Xo oy Using SafeDispatch Mobile Live Tracking SafeDispatch Mobile WORKSPACE The SafeDispatch Mobile Workspace opens Live and contains a Mapping Area Fig 5 shows the tabbed Main Menu Navigation Bar and the Unit Control Menu eae android Le Bigu ES demo101 ee gaby90 g test91 lt unin395212 nd unit30 p unit31 n unit32 L E unit33 A unit34 E unit35 unit37 e unit38 unit4034223 Cougar Field Tomball High School HISTOR Bigu Speed 43 Time 19 19 52 03 Feb B EE uniut36 e KISIS SINISI SISSI SISSI SISSI SA W Hufsmith Rd Figure 5Live Unit Display SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved SafeDispatch z Mobil P A MAPPING AREA The Mapping Area is where SafeDispatch Mobile interacts with Google Maps or other mapping options to display the location of your units on the map The Buttons a within this screen allow you to zoom in and out within the selected map You can
3. 1 Copy the APK file to your Android based tablet s memory card and insert the card into your phone 2 Click and install your APK files Nelcome to SafeDispatch Mobile et the IP where the APPServer Mobile is installe 86 121 48 25 d the communication port 13589 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved SafeDispatcnh 4 Aa Mobile IG Prior to launching the SafeDispatch Mobile App you will need to install the Application Server on a remote PC this program will come as an add on to your SafeDispatch Application already installed on your PC 1 You need to insert the IP and the port where the Application Server Mobile is installed 2 Click OK If you have inserted a wrong IP or you have no wireless connection you will be prompted with the following error aiw Demo1 p Demo150 p Demo151 le Demo2 is Demo3 L Demo4 Se unit101 g unit30 E unit31 si unit32 ES unit33 A unit34 L unit35 eg unit36 E unit37 e unit38 Connection Error xX TCP connection is down HISTORY L TEXT KIRIKIRI IAAI IIAIR Ch lt Figure 2 TCP connection down SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved Starting SafeDispatch Mobile In the Log in window enter a USername and Password Both are created when you have installed the Administrative Module Z ES to
4. SafeDispatc Mobile User Manual SafeDispatcn A y Se E Ue safe Welcome to SafeDispatch Mobile SafeDispatch Mobile Software provides remote access to your MOTOTRBO DMR and or TETRA radio fleets via IP networks and is designed primarily to function as an Android based mobile dispatch center with a number of voice and data capabilities including SafeMobile provides an easy to understand user interface modular suites with integrated tools to track employees and vehicles real time location information routing scenario analysis tracking information and enhanced reporting This guide assumes that you have already successfully installed and set up your SafeDispatch Mobile software and that you are familiar with Android Operating Systems It does not explain things such as how to use dialogue boxes wizards or the Android Market This guide shows you how to get started with SafeDispatch Mobile It explains e Important concepts related to the integrated tool sets within SafeDispatch software e The overall processes you must perform to set up your selected suites e Basic information about the most important tasks you must perform to set up and run Full details about advanced tasks and specific dialogue boxes are available in the online help forum or one on one through your Technical Consulting Service Package SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2
5. The Alarms Tab provides a list of alarms sent for units listed in the Unit Control menu Alarms signal after Geo fencing Landmarks Policy when a subscriber leaves a region or a particular location the system sends a message and generates an alarm signal for the dispatcher Speed Policy when and where a defined speed limit has been exceeded Emergency Situations that have arisen Lone Worker Policy the dispatcher can set a time interval in which a communication with the radio station user is expected in MOTOTRBO Customer Programming Software CPS In the Administrative Module Telemetry Tab you can set up the way SafeDispatch Mobile notifies you of new alarms on the screen in a separate window with sound Unit Name Alarm Type Description Date and Time pene e d D Demol l speed 65 Apr 27 12 26 D Demo speed 40 Apr 27 12 25 LD Demo Speed 47 Apr 27 12 25 O Demo1 speed 65 Apr 27 12 25 l D Demo1 speed 50 Apr 27 12 25 D Demo Speed 43 Apr 27 12 25 D Demo Speed 36 Apr 27 12 25 D Demo Speed 43 Apr 27 12 24 O Demo1 speed 43 Apr 27 12 24 B Demo1 speed 36 Apr 27 12 24 B Demo1 speed 40 Apr 27 12 23 LD Demo Speed 36 Apr 27 12 23 D Demo Speed 43 Apr 27 12 23 D Demo speed 54 Apr 27 12 23 fe Demo speed 58 Apr 27 12 23 B Demo1 speed 68 Apr 27 12 23 LD Demo Speed 40 Apr 27 12 23 D Demo Speed 36 Apr 27 12 22 DA Gene speed 65 Apr 27 12 22 EA Aor 12 22
6. amp om v oo v ae wi Map Area Unit Control Menu Navigation Bar Figure 7 Live Tab SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved SafeDispatcn J ei Kr af E e m oF Mobil C Unit Control Menu The Unit Control Menu provides the means to view your selected units on the map You can input any number of units select to view each individually on the map Click the Display button to see your units s Demo s Demo2 g Demo ge Demo4 i VW KI g sdg Humble Rd Ge unit101 g unit30 se units d n unit32 unit33 A unit34 HR unit35 eg unit36 ms unit37 gt unit38 a unit39 unit40 Display All UU Humble Rd LA TEXT G Demo1 Speed 18 Time 12 26 23 27 Apr 13144 KIKIRIKIJA IRIKIA AIRIA Figure 8 Live Vehicle Display 10 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved L The Status Indicators are the colored signs next to each unit in the Unit list Status sie Demol w v GPS Status On Off In Out of range a Demo2 my 2 iia Vv v Radio Enabled On Disabled Off ge Demo4 my v Poll z ll The Unit Options Menu can be accessed by long clicking the desired unit to select status Options Enable Disable GJ Poll 11 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved H
7. 18 18 26 35 Apr 18 18 25 55 Apr 18 18 25 45 Apr 18 18 25 41 Apr 18 18 25 31 Apr 18 18 25 19 Apr 18 18 22 23 Apr 18 18 20 12 Apr 18 18 19 45 Apr 18 18 19 33 Apr 18 22 01 21 Apr 17 21 45 07 Apr 17 17 14 18 Mar 28 17 13 51 Mar 28 17 13 34 Mar 28 Figure 31 Recordings 18 04 24 Apr 20 18 03 37 Apr 20 18 03 25 Apr 20 23 42 52 Apr 18 23 42 31 Apr 18 18 26 35 Apr 18 18 25 55 Apr 18 18 25 45 Apr 18 18 25 41 Apr 18 18 25 31 Apr 18 18 25 19 Apr 18 18 22 23 Apr 18 18 20 12 Apr 18 18 19 45 Apr 18 18 19 33 Apr 18 22 01 21 Apr 17 21 45 07 Apr 17 17 14 18 Mar 28 17 13 51 Mar 28 17 13 34 Mar 28 Figure 32 Play Recording 18 04 39 Apr 20 18 03 40 Apr 20 18 03 28 Apr 20 23 42 56 Apr 18 23 42 44 Apr 18 18 26 40 Apr 18 18 26 03 Apr 18 18 25 50 Apr 18 18 25 44 Apr 18 18 25 42 Apr 18 18 25 24 Apr 18 18 22 28 Apr 18 18 20 18 Apr 18 18 19 49 Apr 18 18 19 37 Apr 18 22 01 25 Apr 17 21 45 44 Apr 17 17 14 22 Mar 28 17 13 55 Mar 28 17 13 37 Mar 28 18 04 39 Apr 20 18 03 40 Apr 20 18 03 28 Apr 20 23 42 56 Apr 18 23 42 44 Apr 18 18 26 40 Apr 18 18 26 03 Apr 18 18 25 50 Apr 18 18 25 44 Apr 18 18 25 42 Apr 18 18 25 24 Apr 18 18 22 28 Apr 18 18 20 18 Apr 18 18 19 49 Apr 18 18 19 37 Apr 18 22 01 25 Apr 17 21 45 44 Apr 17 17 14 22 Mar 28 17 13 55 Mar 28 17 13 37 Mar 28 ABOUT You can review recorded messages by selecting the blue Play button E next to each 25 SafeDispatch Aaa Xo oy E 3 Alarms
8. Pan the map by dragging within the Mapping Area to your desired viewpoint The Map View Tools allow you to change your view based on the information that you need from the map Map shows street map detail Satellite shows satellite imagery Hybrid shows street map with terrain information B Main Menu The Main Menu contains tabs where your specific settings and configurations will be stored You will utilize the tabs to access your data communicate with your fleet and to report information related to your business Navigation Bar Tabs Fig 6 Figure 6 Navigation Bar Tabs SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved Ka SafeDispatcn A ss Mobil safe Lia Live Track your mobile assets History View the tracking history of your assets Text Messaging is where you can send receive text messages to from different units enabled with the text messaging function Radio is where you can use Voice over IP to communicate with other users Rec Record and playback calls Alarms Be notified when an emergency situation arise Setup is where you can select language and set up IP and port About specify the SafeDispatch Mobile version running on your Android based tablet in an email to our Support contact support safemobile com j g f y gr v ab K gr y r yv gi sz aw s oa y f D he a A v ae y on vi
9. 012 All Rights Reserved SafeDispatch Mobile is your first Android based mobile command and control center Copyright 2012 SafeMobile All rights reserved No part of this publication may be copied distributed stored in a retrieval system translated into any human or computer language or transmitted in any form or by any means without the prior written consent of SafeMobile SafeMobile and SafeDispatch Mobile are registered trademarks of SafeMobile Any other brand names and trademarks appearing in this guide are the property of their respective holders Comments Please email all comments on this document to sSupport safemobile com Sile ee SC SafeDispatch z ch a h A Mobile Table of Contents User Manual 1 Welcome to SafeDispatch Mobile 2 Installation 4 Starting SafeDispatch Mobile 6 Using SafeDispatch 7 Live Tracking 7 SafeDispatch Mobile Workspace 7 A Mapping Area 8 B Main Menu 8 C Unit Control Menu 10 History 12 How to Access the Route Data 13 Text Messaging 16 Write a New Message 16 Send a New Text 16 Radio VoIP 19 A Initiate a Call 20 B Receiving a Call 23 C Recording Calls 25 Alarms 26 A Delete an Alarm 27 Setup 28 A Setup the IP 28 B Select a Language 28 About 29 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved Installation Below are quick steps to install the SafeDispatch Mobile App
10. Tab Status OFF 22 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved k SafeDispatcnh x Mobile f safe IP 10 120 1 180 192 168 10 140 Status Zone Z1 v Channel Ch3 vy All Call 3 PTT OFF Private Call Group Call Demo1 v Figure 29 Private call ended B Receiving a Call When you have an incoming call select the PTT button to talk To clear the channel or disconnect click the DeKey button 23 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved SafeDispatch A OT oa Status Zone Z1 el Channel Ch3 v gt A E A S Eo Private Call Group Call v Figure 30 Receive a call 24 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved C Recording Calls spmobite O unit101 SDMobile O SDMobile SDMobile O unit101 CO somobite O unit101 J unito unito O unit101 SDMobiie somobite QO unit101 gt unit101 Q J unito record in the Recordings Menu J unino QO SDMobile QO unit101 O unit101 QO unit101 Q unit101 J unito L Zong L Zong SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved Calls received through the Radio Suite are recorded start 18 04 24 Apr 20 18 03 37 Apr 20 18 03 25 Apr 20 23 42 52 Apr 18 23 42 31 Apr
11. istory The History Tab is where your specific unit s historical information is stored tab to access the route data Locate the History Tab on the Main Menu i Brown Rd Kate A Vehicle Spring android v e ich Start Date a 00 00 21 09 2011 GH End Date 00 00 24 09 2011 3 Pine Country Of Tomball 5 mm d 3 V 2 AA a 2 2 a g N A Treichel o Hirschfield A to Woods Estates Farms i Parkway 4 Coffman Amended Tomball Tomball lage Square ww Cia Pecan Tomball Lawrence Trumph 2 Street Acres Hospita i DA Meadow Cherry Aoa Rd Lark Hill Meadows CC Amended owe Tract Tomball Industrial Park Shops Results for android Positions 33 Start 00 00 21 09 2011 End 00 00 24 09 2011 You will utilize this Country Club Greens Tomball Greens s Yam Plaza aury P A Pa Willow Falls Stonepine Jondot Village Boudreaux Rd Bray Hoffart 2 Pinecrest 249 Commercial Three Reserve Lakes Plaza ES Figure 11 History Tab SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved 12 SafeDispatch F Mobil E How to Access the Route Data for a Unit During a Defined Period A Select Unit s amp Interval ey gt Select the Unit name for the historical data you wish to view ar ata 00 00 21 09 2011 Fig 12 End Date 00 04 21 09 2011 gt Select interval Fig 13 End date must be g
12. le Application please contact Support safemobile com and provide the version information as shown on the about tab 29 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved The Power of SafeDispatch In The Palm of Your Hand
13. nd and receive Voice Communication Select RadioGW 192 168 10 160 192 168 10 140 192 168 10 60 Select Zone Z1 Z2 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved 19 Select Channel A Initiate a call In this example we are on Channel 3 with contact name Demo Select the user name from the drop down list All Call Group Call Team a J Private Call Demo1 Y 20 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved SafeDispatcn S a Mobile f sare Select the Call Type v All Call the entire fleet v Group Call fleet groups v Private Call individual unit Then Click PTT button IP 10 120 1 180 E 192 168 10 140 v Status Zone Z1 v Channel Ch3y All Call PTT Private Call Group Call Demo Gb Figure 26 Private Call 21 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved SafeDispatch F Mobile em IP 10 120 1 180 E 192 168 10 140 v Status HISTORY Zone Z1 v Channel Ch3 v All call Group Call Private Call S Figure 27Radio Tab Status ON IP 10 120 1 180 192 168 10 160 e Status gs LIVE HISTORY TEXT Zone v Channel v qy gt All Call d 7 Group Call REG Private Call unit101 v H ALARMS SETUP ABOUT Figure 28 Radio
14. ourgain Dr Tomball TX 77377 USA Figure 16HIstory info 15 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved Text Messaging Write a New Message To send a new text Select the vehicle from the drop down list Fig 20 Select Vehicle Write your message into the available edit field Note Messages are limited to 140 characters 16 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved Figure 18 Writing message Click Send button unit beet A n Near Elementary School 81 ona Figure 19 Text message sent 17 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved After you have sent a text message you ll receive a sending confirmation You will also be notified if the other user has not yet received your message A satemobile Anot ACK 12 20 16 Figure 20 Message not ACK If the unit has received your message the conversation window will appear as below e unit101 A TE Elementary School 81 KR i 15 19 Apr 18 15 21 Apr 18 safemobile 12 20 16 hill EH EZ P Figure 21 Message with ACK 18 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved Radio VoIP The Radio Tab allows you to communicate with other unit s in the field This feature lists all units that are configured to se
15. reater than start date Fig 14 gt Click OK The routes with all the GPS transmission points are displayed on the map Arrows indicating the unit heading N S E W Fig 15 Select Username Figure 12 Select Username 13 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved SafeDispatch wg Mobiles Data Error b End date has to be greater than start date Figure 13 Select interval Error gt If there is no tracking history for the selected vehicle an error data will display Data Error You don t have data for Demo2 on interval04 00 21 09 2010 gt 00 04 20 09 2011 Figure 14 Data Error The process of displaying all the GPS transmission points could take some time in this case a pop up will display Vehicle Demol e Start Date 00 00 21 09 2011 End Date Z 00 04 21092011 pumeamnep Results for Demo You have 7 points please wait until all points will be on the map Positions 7 Boudreaux Ra start 00 00 21 09 2011 Boudreaux Rd t Boudreaux Rd end 00 04 21 09 2011 Figure 15HlIstory Display 14 SafeDispatch Mobile User Manual SafeMobile Inc C Copyright 2012 All Rights Reserved E Ue safe Clicking a position will display a tape indicating the movement speed time and address all corresponding to that tracking history point Positions 4 Speed 32 Time 00 01 53 21 Se Address 25601 25899 B
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