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AVG Rescue CD User Manual

1. You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask network administrator for the appropriate IP settings Obtain an IP address automatically r Use the following IP address IP address 192 168 0O 129 Subnet mask 255 255 255 0 Default gateway 192 168 0 2 Obtain DNS server address automatically r Use the following DNS server addresses Preferred DNS server 192 168 0 2 Alternate DNS server d Apply OK Cancel The IP Config tab shows the current network settings for the selected network adapter see the Adapter menu and allows you to change your DNS and IP settings If you are connected directly to the Internet by LAN or another kind of CATV Cable TV connection your computer will usually obtain all necessary configuration information from the DHCP server The example figure above shows the settings for a LAN connection where the settings are assigned automatically If there are no settings present and you are convinced that you should be able to connect to the Internet please contact your Internet network connection provider and ask for the settings To specify your own network settings click the Use the following IP address or Use the following DNS server addresses radio buttons and insert your own values To confirm all changes press the Apply button or OK button to finish editing
2. To download the image file double click it or press the Download AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 10 AVG button The download process will begin immediately after you confirm the download location Check the Close when downloaded checkbox if you prefer this dialog to be closed once the download process is finished Note If you experience any trouble with displaying the available AVG Rescue CD images make sure that your internet connection is currently available and that your firewall application does not block network access for the AVG Rescue CD creator If there is no Internet connection available or your firewall is blocking the network communication you may experience an error dialog CRC Checksum Field Once the RAR archive is opened or downloaded in AVG Rescue CD Creator you will see a code in the CRC Checksum section This checksum serves for a verification of the downloaded RAR archive Checksum of a RAR archive downloaded using the AVG Rescue CD Creator is checked automatically and if everything is correct you will experience this icon in case of any other result we recommend that you repeat the download process If you opened some previously downloaded RAR archive then you should verify the displayed CRC code with the one that is displayed in the list of available images when clicking amp button before you start the ISO creation Alte
3. Overview Name Start time End time Tested objects Infections Spy El Scan whole computer 6 11 2008 11 46 6 11 2008 11 46 165 o o o o Utilities on CD KA View details Delete result The Scan results overview dialog will appear once each scan is completed and is also accessible from the menu History via the Scan results item The dialog provides a list of of all previously launched scans and information of their results e Name scan designation it can either be the name of one of the predefined scans or a name you have given to your own scheduled scan Every name includes an icon indicating the scan result green icon informs there was no infection detected during the scan El blue icon announces there was an infection detected during the scan but the infected object was removed automatically E red icon warns there was an infection detected during the scan and it could not be removed Each icon can either be solid or cut in half the solid icons stands for a scan AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 56 AVG that was completed and finished properly the cut in half icon means the scan was canceled or interrupted Note For detailed information on each scan please see the Scan Results dialog accessible via the View details button in the bottom part of this dialog e Start time date and time when the scan was launched e End time date and t
4. Sound video and game controllers cS System devices Universal Serial Bus controllers Once you have the correct drivers you need to add them to the ISO image To do so click on this button Ed and choose the TXTSETUP OEM file of the requested driver If the TXTSETUP OEM file is shared for more operating systems you may see a dialog asking for OS selection See the sample below Select controller driver for Windows XP 32bits EI RocketRAID 152x SATA Controller for Windows 2000 ET rolle E RocketRAID 152x SATA Controller for Windows 2003 E RocketRAID 152x SATA Controller for Windows x64 cm If so always select Windows XP x86 32bit drivers and press the OK button Once the driver files are inserted you can view the driver details by placing your mouse cursor over the file name You can use this feature to check if the drivers were inserted properly AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 16 NN a v AVG Also you can use the and EN buttons to add and remove files if necessary To remove or insert multiple files simply select them by using the mouse and pressing the appropriate button You can use DEL and INS keyboard buttons as well for deleting or adding files in the individual dialog fields Files can also be dragged directly to the appropriate fields by using drag amp drop Windows functionality for example from the Windows Ex
5. e Details tab AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 80 AVG fi Avg IP Config fe x Adapter AMD PCNET Family PCI Ethernet Adapter jad Adapter type Ethernet MAC Address 00 0C 29 3E 67 B6 IP address type Dynamic address DHCP IP address 1 192 168 0 129 Subnet mask 1 255 255 255 0 Default gateway 192 168 0 2 Gateway 1 192 168 0 2 DNS address type Dynamic address DHCP DNS address 1 192 168 0 2 DHCP enabled Yes DHCP Server 192 168 0 254 Lease obtained Friday January 16 2009 Lease expires Friday January 16 2009 WINS enabled Yes Primary WINS server 192 168 0 2 vi mm Aononnn BASED eee nanan Apply OK Cancel The Details tab shows more detailed information about your network connection settings AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 81 AVG 6 9 AVG Keyboard AVG Keyboard is a utility for changing keyboard layout By default the US keyboard layout is used If you prefer to use a different one simply choose another from the Available drop down menu EF Avg Keyboard DJ x Supported keyboards Current TENET EES Available 0x00000404 Chinese Traditional US Keyboard v Please restart all running applications such as AvgWrite Notepad etc to take an affect of the new keyboard layout US Apply Cancel To confirm your choice use the Apply button Once you confirm you
6. AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 78 AVG Before using the Fix errors feature we recommend to backup all important data from your drive to some portable device It is recommended to run AVG Scan Disk before starting any other applications because AVG Scan Disk needs exclusive access to the scanned drive when fixing errors Also do not perform any other actions during the analysis Once the checking process is finished you can save the log by pressing the Save log button 6 7 AVG Notepad AVG Notepad is a simple text editor that allows you to create or edit plain TXT documents It can be used to quickly open and edit some system configuration files like autoexec bat config sys system ini etc AVG Notepad supports only very basic formatting Saving files is possible under text format with Unicode ANSI UTF 8 or Unicode big endian coding Using different kinds of coding might be useful when saving documents in special character sets ioixi File Edit Yiew Help Dad z Ready me er 6 8 AVG IP Config AVG IP Config is a utility for managing your network settings It displays all current TCP IP network configuration values and allows you to change them if needed e IP Config tab AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 79 AVG iT all Adapter AMD PCNET Family PCI Ethernet Adapter IP Config Details
7. Spyware this tab is displayed only if spyware was detected during scanning e Warnings this tab is displayed only if some objects unable to be scanned were detected during scanning Information this tab is displayed only if some potential threats were detected but these cannot be classified as any of the above categories then the tab provides a warning message on the finding 5 4 1 Results Overview Tab AYG Rescue CD E 18 x File Components History Tools Help AVG J You are protected Rescue cD All security features are working correctly and are up to date Scan results E Overview Results overview Infections Scan Scan specific files or folders was finished Scan was interrupted before completion 127 Update now C Found Removed and healed Not removed or healed Si Utilities on CD SK Infections 5 5 0 Folders selected for scanning C MutilityY Scan started Tuesday March 18 2008 1 21 25 AM Scan finished Tuesday March 18 2008 1 21 50 AM 25 second s Total object scanned 205 User who launched the scan SYSTEM Export overview to file Statistics DB Scan was interrupted before completion Back On the Scan results tab you can find detailed statistics with information on detected virus infections spyware AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 58 AVG e removed virus infections spyware the number of vir
8. p Note All the predefined proxy settings were found on the local machine You can use one of the predefined values or type your own setting in the following form server port e g 192 168 5 45 80 The AVG Rescue CD will try to search your computer for existing proxy settings In any are found they will be listed in the box of predefined settings If none of the listed settings are correct you can manually enter the address and port number of your desired proxy server For example 192 168 5 45 80 Or Username Password 192 168 5 45 80 if username and password are needed for logging to the Proxy server If it is not necessary to set up a proxy server for successful connection then keep to the default settings and press the Next button Note If some DHCP service is necessary for a dynamic assignment of an IP address the communication with DHCP server may take some time to process the request even tens of seconds Potential error dialog may AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 36 AVG not necessarily mean that your network interface card was not found but only that there was not enough time to receive a response from the DHCP server Therefore try to repeat the Update from Internet option directly from the main AVG Rescue CD dialog that will come up immediately after the Wizard is finished You can check your network connection also by using IP Config application av
9. All rights reserved 42 AVG 3 After Startup After successful startup of the AVG Rescue CD AVG should be automatically started As AVG Rescue CD is built on a specific Windows platform a low screen resolution is used by default to avoid graphics adapters compatibility issues If you experience difficulties using application with the default screen resolution you may change it by navigating to the upper menu File and selecting Utilities on CD Screen item A new dialog will appear LIT x m Screen resolutions Current 1024 x 768 32 bit Available 1024 x 768 32 bit v The Current section shows the actual screen resolution the Available section allows you to choose from modes supported by your graphics adapter Although you may be able to select a very high resolution as well we strongly recommend that you stick to regular 800x600 or 1024x768 screen resolutions Warning We strongly recommend that you consult your monitor user guide and check whether your monitor is able to handle the chosen screen resolution The main reason is that in case of some older monitor types selecting a very high screen resolution may cause a device malfunction in rare cases If you accidentally select a resolution that is higher than your VGA adapter can handle and the display will become corrupted or unreadable simply wait five seconds AVG Rescue CD will automatically change the resolution back to the default value To
10. Folder My Documents vi 4 H 01 Iso Image file iv Click Record tab where you can choose also additional burning options and then click the yellow Record fire icon button located at the right bottom corner to start the burning process AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 23 AVG Tough on frests Easy on you File Edit Viem Project Options Record Help 039 3s GA em LER 4 Bock i 2 Q 2G OEE view terse E A Control Panel Name Size T BR Nero Scout Documents and Settings File Folder i Shared Documents Program Files File Folder 13 3 5 Floppy A Destination Recorder Recording speed 18 63 74 Er 175 MB Time 19 59 45 3 d Alcohol 120 A commercial burning tool that can be used for burning ISO images More information about this program can be found on the Alcohol Software web site at http www alcohol soft com Steps to create a CD from the ISO image i Insert a blank CD in your CD RW drive ii Start Alcohol 120 from its usual location under Start Menu Programs Alcohol 120 Alcohol 120 iii From the left Main menu select Image Burning Wizard AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 24 AVG Tough on frests Easy on you Alcohol 120 Trial Yersion Me x File Device Yiew Help ey Image Making Wizard LI Image Burning Wizard D Copy Wizard A Image Fi
11. LAN CARD LAN Adapter Ethernet Controller etc If you cannot recognize your network adapter from multiple choices repeat the steps c to d for all the available network cards AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 38 dl AVG Tough on frests Easy on you mi Fie Action view Window Help e Am eTe 2 a mi Computer Management Local ORGGAME3 zB System Tools 3 Computer E Event viewer Disk drives Shared Folders 32 Display adapters 2 Local Users and Groups D DVD CD ROM drives Performance Logs and Alerts IDE ATA ATAPI controllers Device Manager 3 Keyboards Sy Storage TY Mice and other pointing devices Removable Storage Monitors Disk Defragmenter ele Cs bios bs fi t t ES Network adapters Disk Management BB aF Ports COM amp LPT sl Processors amp SCSI and RAID controllers 3 Sound video and game controllers Ga Services and Applications F F 8 E System devices Universal Serial Bus controllers c Right click the chosen network adapter and select Properties A new dialog similar to the sample one will appear AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 39 Ha Realtek ATL8169 8110 Family Gigabit Ethernet NIC Drive
12. Note In case your network is domain based you may need to specify the username in the following format Yourdomain YourUserName Working buttons Clear click this button to clear the content of all fields e Mount Unmount click this button to process the selected choice and assign unassign a drive letter of the shared resource Cancel closes the dialog 6 4 AVG Registry editor AVG Registry Editor is an advanced tool for viewing and changing settings in your system registry that contains sensitive information about how the computer runs The registry can be defined as a database of windows configuration information organized in a tree format The tool is intended mainly for advanced users who are able not only to edit but also safely restore the registry in case of accidental misuse We strongly suggest not to edit the registry unless it is absolutely necessary By changing the registry in an incorrect way your computer may not function properly During the AVG Rescue CD startup chosen registry entries of all local systems are loaded into temporary storage and then made available by using the AVG Registry Editor tool Therefore the user can review the original system settings BF Untitled Avg Registry Editor i ja x File Edit Yiew Help Name Type Data windows m HKEY LOCAL MACHINE C HKEY USERS User Loaded Registry Files a a AVG Rescue CD 2009
13. Rescue CD Update Wizard AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 46 AVG 4 3 Menu History This menu contains the following items Scan results e Virus Vault e Event history log 4 3 1 Scan Results The Scan results overview dialog is accessible from the menu History via the Scan results item The dialog provides a list of of all previously launched scans and information of their results More information about this topic can be found in the Scan Overview Scan Results chapter 4 3 2 Virus Vault Available through upper menu History Virus Vault Virus Vault is a safe environment for the management of suspect infected objects detected during AVG tests Once an infected object is detected during scanning and AVG is not able to heal it automatically you are asked to decide what is to be done with the suspect object The recommended solution is to move the object to the Virus Vault for further treatment The Virus vault interface opens in a separate window and offers an overview of information on quarantined infected objects e Infection type distinguishes finding types based on their infective level all listed objects can be positively or potentially infected Virus Name specifies the name of the detected infection according to the Virus encyclopedia online Path to file full path to the original location of the detected infectious file e Original object name a
14. Rescue CD by following the steps in chapter 2 3 2 3 How to download and create the AVG Rescue CD To successfully create the AVG Rescue CD you will need to follow the steps below a If you have not done so yet buy a license for AVG Rescue CD from www avg com or from your local AVG distributor You should receive the license file avgelc dat via e mail b Download the RAR archive with the AVG Rescue CD file structure available from www avg com ww download prd rcd URL You can skip this step if you prefer to use AVG Rescue CD Creator for RAR archive download see below AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 8 AVG c Download the AVG Rescue CD creator MakeCD exe utility to be able to create a proper ISO image file from the downloaded RAR archive This utility can also be obtained from URL mentioned above website d Run the AVG Rescue CD creator utility and follow these simple steps below a AVG Rescue CD Creator Job Step 1 Select the folder where AYG Rescue CD compressed rar File is placed C 0280 avg8rcd_090316280 rar CRC Checksum Ox6CEF1DCD 7 Step 2 Select the folder where license file avgelc dat is placed C 10280 LICENSE FILES avgelf_2010 dat Step 3 Select an empty output folder for ISO image file CHAVG l i You can either use your downloaded RAR archive by clicking the first button and selecting t
15. adapter OriVers s s00nrnnnarnnnnrarnnnavarnnnavnnnannvnnnanennnnanenr 37 3 After StartUp sxsnnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnunnnnnnnnnnnnunnnnnnunnnnuenen 43 4 AVG Rescue CD Main Screen s suxuunnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnunnnnnnnn 45 41 Menu FErrerias cae nede nen ee ee VE ERENER 46 4 2 Menu Components eee eee eee eee ee eee eee eee eee ee ere errr rere rere eee eee eee eee eee ee eer ee eee e reer 46 4 3 Menu History crrresssssseesseeetteseeeeeeeeeeeeeeaneeeeeeeeeeseeeaeneeeeeneesaeenneeeseeeteesaaeeeeeeeeetegn ees 47 4 3 1 Scan Results EE EE EN EE 47 4 32 ET ORRE EEE 47 4 3 3 Event history log annsrnnnnernnnsnnrnnnnrn TESTS TESTS eee nn 47 4 4 Menu TOOlS auranaununnnauennnnanennnnnavnnnurarnunnvnnnnrnvnnnavernnnannnnnvannnnnvnnnannvnnnanennnnnnenr 48 4 5 Menu Help eee ree rer reer er rere ere errr rer rere e Terre rere eer ere ere reer rer rere ere Terre er errr reer er 49 5 SCANS Overview i uunuununuununnnnnnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnunnnnnnnunnnunununnnnnnnnnnnnnnnnunnnn 50 5 1 Scan Whole Computer eee eee eee eee reer er eee reer er eee eer eee ee rer ee rer eee rere ere eee reer 51 5 2 Scan Specific Flles or Folders xaaununnunanunnunnnnunaennnununnvnununnnnnnnnnunnnnunnnnnnunnnn 54 5 3 Scan Results xxannnaunnnnnnnnnnnnennnnnnennnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
16. and confirm your choice by pressing Save button Registry files are saved with reg extension 6 5 AVG Ping AVG Ping is a utility for verifying your Internet connection directly from the AVG Rescue CD environment or for verifying the availability of a remote server station It is basically a diagnostic utility based on TCP IP which sends so called ICMP packets to a given IP address or domain name B AYG Ping EE Retries 44 Pinging to www avg com 212 67 88 84 01 Reply from 212 67 88 84 bytes 32 time 32 ms TTL 128 02 Reply from 212 67 88 84 bytes 32 time 41 ms TTL 128 03 Reply from 212 67 88 84 bytes 32 time 39 ms TTL 128 04 Reply from 212 67 88 84 bytes 32 time 36 ms TTL 128 Finished P Ping min Je ms IP address 212 67 88 84 Ping max 41 ms Ping aver 37 ms It can also lookup a DNS name and display it as an IP address AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 77 AVG Use Server field to enter the computer DNS or IP address you want to verify for availability Then choose the number of retries in the Retries box and click the Ping button The results will be displayed with information about transfer time Note The list of tested servers will be kept also after the AVG Ping application restart 6 6 AVG Scan disk The AVG Scan Disk tool is a substitute for the ChkDsk utility which is usually available in the MS Windows op
17. by a virus Within the Scan process priority section you can further specify the desired scanning speed dependent on system resource usage By default this option value is set to the medium level of automatic resource usage If you want the scanning to run faster it will take less time but system resources usage will increase significantly during its run and will slow down your other activities on the PC this option can be used when your computer is switched on but nobody is currently working on it On the other hand you can decrease system resources usage by extending the scanning duration Note By default the scanning configuration is set up for optimum performance Unless you have a valid reason to change the scanning settings it is highly recommended to stick to the predefined configuration Any configuration changes AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 53 AVG should be performed by experienced users only e Set additional scan reports the link opens a new Scan Reports dialog where you can select what types of possible findings should be reported Scan reports xi Scan reports I Report password protected documents I Report locked files IT Repot files containing macro IT Report hidden extensions OK Cancel 5 2 Scan Specific FIles or Folders The editing interface for Scan specific files or folders is identical to the Scan Whole Computer editing dialo
18. cannot be loaded in the regular way for example due to substantial virus infection Initially the AVG Rescue CD will load the temporary operating system Windows PE edition and run AVG which can be then used in the usual way for virus detection and removal In addition administration tools are available for advanced users The complete list of features can be found below 1 3 AVG Rescue CD key features The AVG Rescue CD offers the following key features Running of AVG from an alternative Windows environment e Detection of threats located on drives and in the Windows system registry Possibility of updating AVG virus base from a local AVG installation hard drive directly through Internet enabled LAN or an external source flash drive etc e AVG Command Line utility to execute various system operations freeCommander is an alternative to the standard windows file manager AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 4 AVG intended for more IT experienced users Map network drive utility to quickly and easily map a network drive e AVG Registry editor tool for system registry processing AVG IP Config tool for managing network settings e AVG Ping utility for testing the availability of network resources servers domains IP addresses AVG Scan Disk tool for analyzing and testing hard disk integrity with optional automatic error correction e Simple AVG Notepad
19. com Continually keeps sending request messages to the server until interrupted by user using CTRL PAUSE BREAK or CTRL C Ping n 2 www avg com Specifies the number of requests to be sent to the given server Default value is 4 Ping w 200 www avg com Specifies the time limit to wait for the server reply Indicated in milliseconds Default value is 4000 4 seconds PROMPT sets the command line prompt The string following the PROMPT command and the space immediately after appears at the beginning of the line when AVG Rescue CD CMI is waiting for input PROMPT q Sets the command line to equals sign AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 68 AVG PUSHD Enables you to store the name of a directory for use by the POPD command and immediately changes to the specified directory PUSHD c somedirectory POPD Switches to the directory stored by the PUSHD command REM A command line beginning REM followed by a space performs no action and can therefore be used as a comment in a batch file REM This is a note in the batch file and will not be displayed RENAME Renames a file or files REN Ren dok txt dok doc Renames file dok txt in the current Rename dok txt dok doc directory to file called dok doc RMDIR Removes deletes an empty directory RD Rmdir c directory Deletes a directory directory on the C drive RD c directory SET Displays or changes the AVG Rescue CD CMI environme
20. confirm your change click the Apply button The screen resolution will then change and button name will change to OK If the screen looks according to your needs press the OK button to finally confirm your change and close the dialog by selecting Cancel button Note If you choose a very high screen resolution you may experience slower responses from the user interface Therefore we strongly recommend using lower AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 43 AVG screen resolutions if possible As a next step we recommend to virus scan the computer by using the standard predefined test settings You can find more information about testing in the 5 Scans overview chapter There are several additional tools that can also be useful during the system recovery process However their usage is intended for advanced users only You can find a more detailed description in chapter 6 AVG Rescue CD tools Note Depending upon your version of AVG Rescue CD there might be a temporary folder AVG_Rescue_Temp created during AVG Rescue CD startup Once you finish working with the AVG Rescue CD i e when you successfully boot up your repaired operating system you can freely delete this temporary folder and all its content AVG Rescue CD uses virtual RAM disk Z to access the temporary folder Do not change any content of the temporary folder or the Z drive This drive and folder must remain untouched o
21. distributor or any other way you may want to check AVG website for potential updates The distributed AVG Rescue CD does not contain a license number To obtain the license number contact your AVG distributor or use the contact information registration form available on the www avg com website After the registration process you will receive your license file by e mail avgelc dat Then you have two options how to proceed a Create a brand new AVG Rescue CD by using the AVG Rescue CD Creator utility and using the new license file see chapter 2 3 How to download and create the AVG Rescue CD b If you already have the AVG Rescue CD and you do not want to create a new one put the avgelc dat file onto some removable device such as a floppy disk USB flash disk hard drive etc restart the computer you are going to repair and boot from the AVG Rescue CD Note Make sure that the drive you will put the avgelc dat file on will be accessible from the computer on which you are booting with the AVG Rescue CD Once the AVG Rescue CD has started a notification dialog will be displayed asking for the path to the avgelc dat license file Note If you store the license file on a USB Flash disk or another USB compatible device it is essential that this device is already inserted and switched on before you start the AVG Rescue CD ideally even before you start the computer If you decide to download the RAR archive and burn the CD
22. out how to recognize and add your Windows network drivers see chapter 2 9 Alternatively you can use the EJ button that will automatically try to find network drivers on your local computer and add them Note Only plug and play enabled devices are supported Also keep in mind that adding the drivers does not guarantee that the hardware will work in the AVG Rescue CD environment Use the and ha buttons to add and remove files To remove or insert multiple files simply select them by using the mouse and pressing the appropriate button You can use DEL and INS keyboard buttons as well for deleting or adding files in the individual dialog fields AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 13 AVG Files can also be dragged directly to the appropriate fields by using drag amp drop Windows functionality for example from the Windows Explorer dialog window In the first field insert only inf network driver files located in the C WINDOWS inf folder The inserted inf files will be on the ISO renamed to oem0 inf oem1 inf etc Once the files are inserted you can view the driver details by placing your mouse cursor over the file name The displayed list of file names is only suggested one For more information on finding out the correct driver files please see chapter 2 9 To view the selected inf file content directly from the AVG Rescue CD Creator click this icon a In the second
23. rar file to ISO RAM disk used for online updates section Here you can check use RAM disk field that will allow you to choose between 144 to 1024 MB of RAM disk Use the slider to AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 12 AVG choose the preferred amount Note If you decide to use the RAM disk feature it is necessary that the target computer on which the AVG Rescue CD will be used contains at least 256 MB of RAM memory the size of your chosen RAM disk The RAM disk is used after AVG Rescue CD boot to store temporary files For more information on differences between possible versions please navigate to chapter 2 2 External drivers section As the Windows version on which AVG Rescue CD is built may not contain all network adapter drivers or their most current versions you may use this dialog to add your own network adapters drivers You can also add any other device type drivers if needed Warning As AVG Rescue CD is built on the 32bit Windows XP SP2 US version make sure you always use the appropriate 32bit x86 drivers when adding new ones Otherwise AVG Rescue CD may become unstable If you experience any difficulties starting AVG Rescue CD with custom drivers included try to re create the ISO CD without these drivers and boot again If the problems persist and you cannot boot AVG Rescue CD the regular way please contact AVG technical support To find
24. removed but also the more time it will take to complete o Rename F2 will rename the current file or directory o Pack Alt F5 in special cases you may need to archive some files to a single pack freeCommander uses an integrated Zip system to pack your files Simply select the files or directories you want to archive and press Alt F5 o Unpack Alt F6 use this function to unpack a compatible zip file o Search Alt F7 opens a comprehensive search dialog box where you can select several options for searching for files or file contents c Menu Folder Contains a list of functions related to folders You can create new F7 set filter Ctrl F count folder size Alt F9 sort folders compare etc d Menu View You can optionally customize viewing options here for both columns panels e Menu Extras Contains shortcuts to settings dialogs and several useful tools AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 73 AVG Favorite tools contains links to all AVG Rescue CD tools o Connect network drive F11 use this to map a network drive More information can be found in the chapter 6 3 Map network drive o Disconnect network drive F12 use this to unmap a network drive More information can be found in the chapter 6 3 Map network drive o Run equivalent to Windows Start Run function o DOS box CTRL D will start the AVG Command Line See chapter 6 1 o Tak
25. their parameters used in the batch are supported by AVG Command Line 6 2 freeCommander We recommend that only well experienced computer users with advanced computer knowledge use this program freeCommander is a dual panel file explorer similar to programs such as Total Commander It is slightly different from the standard Windows Explorer although it offers the same functions plus many additional features AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 71 AVG freeCommander for AYG Rescue CD c File Edit Folder View Extras Info IAA ax Bee ot Re A gt C DISKE le Ei MSDOS SYS en i MSDOS SYS FF YNTDETECT COM NTDETECT COM E ntldr l E ntldr E pagefile sys Program Files pagefile sys RECYCLER O RescueCD smazat System Volume Information 1 Object s selected O Bytes 7 24 2006 2 26 34 PM Free 664 1 Objects selected OBytes 7 24 2006 2 26 34 PM Free 664 vf v a Basic usage Selecting files or directories is almost the same as in Windows Explorer The only main difference is that you have two panels where each can display different content drive directory for convenient actions To select a drive click on the appropriate dropdown top menu either in the left or right panel freeCommander allows you to browse through My network places as well if network connection is available You can easily scan one or more folders for viruses
26. they are still worth your attention All data on this tab is merely informative AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 62 AVG 6 AVG Rescue CD Tools The AVG Rescue CD contains several tools for advanced users that can be used for analyzing managing and changing operating system settings The tools offered are as follows e AVG Command Line e freeCommander Map network drive e AVG Registry Editor AVG Ping e AVG Scan Disk e AVG Notepad AVG IP Config AVG Keyboard e Screen 6 1 AVG Command line This utility represents most of the standard MS Windows XP 2000 command line functions Commands available within the AVG Command Line are almost identical to the MS Windows command line version You can run the AVG Command Line by clicking the Command line button located in the left menu of the basic AVG Rescue CD test interface A new window where you can enter the commands will appear X UvgCmd exe jo AUG Rescue CD Command Interpreter ver 1 lt c gt 1991 2006 Grisoft All rights reserved END The following table contains a list of all commands available from within the AVG AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 63 AVG Command Line We recommend using these commands only for advanced users who are well experienced in using the standard command line The list contains a short description of each comm
27. trees Examples of usage To update files in the web directory by using files located in the source directory that were changed since 20 2 2006 enter the following syntax xcopy source web d 20 02 06 To update files in the web directory ignoring the date use this syntax xcopy source web u AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 70 AVG General advice instead of putting a specific file name as a parameter you can use in most cases standard substitutional characters called wildcards or and apply command to more files Batch file example echo off REM This is a simple batch file example REM Creates a directory named Soubory on c disk If not exist c soubory md c soubory REM Removes attribute settings read only for all txt files in the current directory attrib R txt REM Copies all txt files to the c soubory folder copy txt c soubory The batch commands need to be placed within the text file with bat extension like batch bat for example Once you execute the batch file all entered commands will be processed ERRORLEVEL is a system variable type that returns an error code of last command used Any non zero value usually indicates an error It is also possible to use an existing batch bat or cmd but keep in mind that it may not be 100 compatible with AVG Command Line Therefore please always verify before running that all commands and
28. utility for saving notes editing system files etc e Direct screen resolution change 1 4 Minimum requirements operating systems supported The AVG Rescue CD can be used for recovering the following operating systems MS Windows 2000 SP4 Update Rollup pack 1 MS Windows XP MS Windows XP Pro x64 Edition MS Windows 2000 Server MS Windows 2003 Server MS Windows 2003 Server x64 Edition Also it is necessary that the computer s BIOS will allow direct booting from the CD DVD for correct CD DVD startup and that the computer has at least 256 MB of RAM memory installed Finally a CD ROM DVD ROM or compatible device must be installed in the computer AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 5 1 5 Minimum hardware requirements Minimum hardware requirements are as follows Intel Pentium CPU 1 2 GHz e 550 MB of free hard drive space for ISO creation 256 MB of RAM memory e 60 MB free hard drive space for temporary files AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved Na AVG 2 Installation and Startup 2 1 How to obtain the AVG Rescue CD and license file You can acquire the AVG Rescue CD either from your local AVG software distributor or by downloading it as a RAR archive creating an ISO image afterwards and then burning it to CD yourself Note If you have obtained a regular AVG Rescue CD from your local AVG
29. virus found or remove the detected infection to the Virus Vault The Scan whole computer can be launched directly from the main interface by clicking on the scan s icon No further specific settings have to be configured for this type of scan the scanning will start immediately within the Scan is running dialog see screenshot The scanning can be temporarily interrupted Pause or canceled Cancel if needed AYG Rescue CD loj x File Components History Tools Help AVG You are protected Rescue CD A All security features are working correctly and are up to date Scan is paused Result Infection M Scan whole computer Si Utilities on CD Objects scanned 68 Threats found 0 Elapsed time 4 second s Statistics Currently scanning Processes Current object X AI3BBAspstem3Z NWLDAP32 dll Automatic scan Continue AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 51 AVG You have the option of editing the predefined default settings of the Scan whole computer In the list of available scans press the Change scan settings link to get to the Change scan settings for Scan whole computer dialog It is recommended to keep to the default settings unless you have a valid reason to change them AYG Rescue CD E l x File Components History Tools Help AVG __ You are protected Rescue OD v All security features are working correctly and are up to date Change scan settings for
30. yourself visit this website address www avg com ww download prd rcd to download the current version For specific instructions on how to proceed in this particular case see AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 7 Na AVG chapter 2 3 If you wish to learn more about standalone versus downloadable AVG Rescue CD versions please see chapter 2 2 2 2 Differences between downloadable and standalone AVG Rescue CD To ensure maximum compatibility with target computers AVG Rescue CD is distributed in two different variations e Standalone AVG Rescue CD This CD can be obtained from your local AVG distributor or any other way Basically it means that AVG Rescue CD will after boot up need to create a temporary AVG Rescue Temp folder with approximately 60 MB on the hard drive once you manage to repair your system and boot it up you can delete this temporary folder Downloadable version of AVG Rescue CD This version can be created as the standalone version mentioned above simply from a downloaded archive with the advantage of several possible customizations see below Note If you have only standalone AVG Rescue CD you can still create an optimized version with larger RAM disk On each AVG Rescue CD is also distributed the RAR archive and AVG Rescue CD creator utility located in the subdirectory PROGRAMS MAKECD MakeCD exe so you can easily proceed to create an additional AVG
31. 0 Magic ISO Maker If you want to use this application for burning the ISO image feel free to visit the URL below for a suitable guide regarding ISO image burning http www magiciso com tutorials miso burnwin htm AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved AVG Na AVG 2 5 When should the AVG Rescue CD be used The AVG Rescue CD should only be used in cases where the user suspects that the computer is not working correctly i e the computer repeatedly shows certain non standard behavior or displays various error messages This includes but is not limited to for example The computer cannot start boot up in the normal way e The computer can be started but a viral infection or similar threat was not removable even after system restart The computer repeatedly shows non standard behavior freezes self restarts etc Of course the AVG Rescue CD is not a universal solution for all software issues that may occur Also note that a number of problems may be caused by a failing hardware component overheating of different components inside the computer and so on Therefore please use the AVG Rescue CD wisely and if you do not understand its functions properly ask an advanced person with proper computer skills to assist you 2 6 Before installation Before you start using the AVG Rescue CD we recommend that you back up all your valuable data stored on your computer
32. AVG AVG Rescue CD for Windows User Manual Document revision 85 2 7 4 2009 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners This product contains Windows software licensed from Microsoft Corporation and or MS Affiliate s The Microsoft Windows Preinstallation Environment software included with this software may be used for boot diagnostic setup restoration installation configuration test or disaster recovery purposes only This software contains a security feature that will cause end user s system to reboot without prior notification to the end user after 24 hours of continuous use This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright c 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek dolecek ics muni cz This product uses compression library libbzip2 Copyright c 1996 2002 Julian R Seward This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler This product contains freeCommander software Copyright c 2004 Marek Jasinski AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 1 AVG Contents 1 Introduction sestecccececccescctedeancssecencvececestecseacecnscencececenescnnesenadenessGedssteteenduaecnensanevancncs 4 1 1 Notice to USErs xxranrarararar
33. Copyright AVG Technologies CZ s r o All rights reserved 75 AVG In the left part of the interface a tree with chosen registry hives is displayed On the sample screenshot you can see a registry tree that belongs to an operating system found on the C drive in the Windows directory If the drive is labeled the label name is showed within the square brackets as indicated on the sample screenshot DF Untitled Avg Registry Editor oO x File Edit Yiew Help C Software Name Type Data System ab Default REG 5Z value not set E a ControlSet001 RY VYolumefdae REG_BINARY 5C 00 3F 00 3F 00 1 Controlset002 R8 22 olume dae REG BINARY 5C 00 3F 00 3F 00 H LastKnownGoodR R2 DosDevices A REG BINARY 5C003F 00 3F 00 gi DosDevices D REG BINARY 5C003F 00 3F 00 H Setup 83 2 olumef dae REG BINARY 54 D6 54 D6 00 7E 5 G WPA gi DosDevices C REG BINARY 54 D6 54 D6 00 7E 41 09 HKFY LISERS Y 177 Wolume 87c REG BINARY 5C 00 3F 00 3F 00 v mil HKEY LOCAL MACHINE System MountedDevices A Located In the right part are values corresponding to the selected key These values can be changed by double clicking on the selected value or by selecting Edit Change from the upper menu Values can be deleted by pressing the DEL button or by clicking the Edit Delete upper menu item Adding values or keys is possib
34. Scan whole computer IV Automatically heal remove infections IV Report Potentially Unwanted Programs and Spyware threats IV Scan for Tracking Cookies IV Scan inside archives Update now gaat ZA Upd IV Use Heuristics v i a Utilities on CD IV Scan system environment Q Computer scanner IV Scan infectable files only I Scan media files Scan process priority f Automatic scan Set additional scan reports Statistics Last scan Last updal Save the current settings Here you will find a list of scanning parameters that can be optionally switched on off By default most parameters are switched on and the functionality will be applied during scanning Unless you have a valid reason to change these settings we recommend to keep to the pre defined configuration e Automatically heal remove infection switched on by default if a virus is identified during scanning it can be healed automatically if a cure is available In case the infected file cannot be healed automatically or if you decide to switch off this option you will be notified upon a virus detection and will have to decide what to do with the detected infection The recommended action is to remove the infected file to the Virus Vault AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 52 AVG e Scan Potentially Unwanted Programs and Spyware threats switched on by default this parameter controls the Anti Vi
35. ailable from the main dialog or alternatively change the network settings For more information see chapters 6 5 AVG Ping and 6 8 AVG IP Config o Update from Local Machine AVG Settings The AVG Rescue CD allows updating from the original AVG that was installed on the computer If you are sure that AVG was installed on the original system and was regularly updated then use this option for updating purposes Update wizard is able to search for all local installations of AVG and choose the most current one Note If you own only a basic version of the AVG i e without anti spyware component the update process will include only regular AVG components and anti virus database Anti spyware database will not be updated Therefore the detection of newer spyware malware threats will not be possible during scanning process In such case we recommend to update AVG Rescue CD from a removable media or the Internet if available o Do not update If you select this option AVG will not be updated at all However we do not recommend this option After you have successfully finished the Update Wizard the AVG Rescue CD will attempt to update AVG and then launch the AVG program itself Note As the AVG Rescue CD is loaded within a temporary operating system the updating process must be repeated every time the AVG Rescue CD is started 2 9 How to recognize network adapter drivers Note You can skip this chapter if you do not plan to add your
36. and and usually one or more usage examples To display a complete list of individual commands parameters please use the Help command or parameter like attrib E Provides list of commands with a short description To display help information on a specific command use Help lt command name gt for example Help Attrib Will show help for the Attrib command Displays or changes file or directory attributes Possible attributes are read only Archive System and Hidden If used without a parameter command will display attributes of all files in the current directory Attrib file exe Displays attribute for the file named file exe Attrib R file exe Will set attribute for the file named file exe to Read only Attrib R c directory Will remove Read only attribute from all T files located in the c directory directory Can be used within a batch file to execute commands from another batch file When the batch file exits control returns to the file which called it CALL batch bat If used in a batch file will run file called batch bat and execute all commands that this file contains and then continue to process the original batch file Displays or changes the name of the current directory CD c Changes to C drive C AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 64 AVG Changes to upper directory level if any available CD Directory Will change the directory to
37. anning The tab is divided into three sections providing the AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 59 AVG following information File full path to the original location of the infected object Infections name of the detected virus for details on specific viruses please consult the Virus Encyclopedia online Result defines the current status of the infected object that was detected during scanning o Infected the infected object was detected and left in its original location for instance if you have switched off the automatic healing option in a specific scan settings o Healed the infected object was healed automatically and left in its original location o Moved to Virus Vault the infected object was moved to the Virus Vault quarantine o Deleted the infected object was deleted o Locked file not tested the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object the object was detected as potentially dangerous but not infected it can contain macros for instance the information should be taken as a warning only There are three control buttons available in this dialog View details the button opens a new dialog window named Detailed scan result information In this dialog you can find information on the location of the detected infectious object Property name Using the Previous Next buttons you can view in
38. arnenenenenenerarnranarnnnnnnnnnnnnnnnnrnrnrnrnnnnnananananannnnnnnnnnnnnnenn 4 1 2 Basic description of the AVG Rescue CD xrarnnnunannnnavnnnnnavnnnavennnnnuennnunnnnnnvnnnnnrnnnr 4 1 3 AVG Rescue CD key features sararnnrurarnnnavnnnunavnnnavennunavennnurnnunnunnnnnnnvnnnnnnnnnnnnnrn 4 1 4 Minimum requirements operating systems supported errr errr er Teri rer ir yer ee ee 5 1 5 Minimum hardware requirements PUCTTe CECT O TTT rere E tree re eee eee eee eee 6 2 Installation and Startup x sxrnnrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnuenn 7 2 1 How to obtain the AVG Rescue CD and license file xxaxrnnnunnnnnnunnnnnnnnnnnnennnnnnnnen 7 2 2 Differences between downloadable and standalone AVG Rescue CD xxxxrrarrrrnrnrnnn 8 2 3 How to download and create the AVG Rescue CD ssssssssssssnssnnnnunuunnnnnunnnnnnnnununnnnnnnn 8 2 4 How to create the AVG Rescue CD burning ISO image crrertettteet eet et tee te eee teen ene 18 2 5 When should the AVG Rescue CD be used ssssssssssssssssnnsnssnnnnnnnnannnnnnnnnnnnnnnnnnnnnnnnnnnn 31 2 6 Before installation x xxananannnnnnnnennnanennnnnnennnnenennnnennnnenennnnenennnnnnnnnnnnnnnnnnnn 31 2 7 AVG Rescue CD startup and installation xxsxnannnnnnannnnnnanennnnennananennanennnnanenr 33 2 8 AVG Rescue CD Update Wizard s rsssrssrrrrerrerrrrerrererrernrrerrererrornerotnererrornrrerrerereeni 34 2 9 How to recognize network
39. asy on you 5 Scans Overview AVG Rescue CD a l x File Components History Tools Help AVG You are protected Rescue OD All security features are working correctly and are up to date Scan for threats cA Overview Scan whole computer Scan specific files or folders Q Computer scanner Change scan settings Change scan settings ZA Update now De ll Si Utilities on CD Statistics In the AVG edition for AVG Rescue CD the following tests are available Scan whole computer Scan specific files or folders The tests can be started either from the upper menu Tools or by choosing Computer scanner quick link in the left menu of the main screen You can change the test configuration according to your own needs However for less experienced computer users it is recommended to use the default test configuration Control buttons available within the scanning interface are the following AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 50 S AVG e Scan history displays the Scan results overview dialog with the entire history of scanning View Virus Vault opens a new window with the Virus Vault a space where detected infections are quarantined 5 1 Scan Whole Computer Scan whole computer scans your entire computer for possible infections and or potentially unwanted programs This test will scan all hard drives of your computer will detect and heal any
40. cue CD should be created in a short time e Once you have successfully created the AVG Rescue CD ISO image file proceed to chapter 2 4 for instructions on burning a CD from the ISO image AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 17 AVG file 2 4 How to create the AVG Rescue CD burning ISO image If you have already obtained a copy of the AVG Rescue CD then you can skip this chapter and proceed to chapter 2 5 To create an AVG Rescue CD you need to create an ISO image first For more information see chapter 2 3 To complete this step you will need a CD DVD burning drive either CD RW or DVD RW compatible drive with ability to burn CD R DVD R disks Additionally you will need burning software that allows you to create a CD from the ISO image file and one CD R DVD R or compatible disc To successfully burn the ISO image file you can use your favorite burning software or download a free one for example CDBurnerXP Pro www cdburnerxp se but several other choices also exist including free trial versions of most famous commercial burning software Below you will find more detailed information on how to use different software products to burn the ISO image a Ahead Nero burning ROM Nero Burning ROM is a commercial burning tool that can be used for burning ISO images More information about this program can be found on the Ahead Software Web site at http www nero com Steps to cr
41. custom network adapter drivers to AVG Rescue CD or if AVG Rescue CD can successfully detect your network connection Warning As the AVG Rescue CD is built on the 32bit Windows XP SP2 US version AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 37 AVG make sure you always use the appropriate 32bit x86 drivers when adding new drivers Otherwise AVG Rescue CD may become unstable You can add your custom network adapter drivers to AVG Rescue CD using the AVG Rescue CD Creator utility The process of adding the files is described in chapter 2 3 To find out which specific driver files you should add follow the steps below This procedure applies only to cases when you are going to use AVG Rescue CD on the same computer identical hardware from which you are using the network adapter drivers If you plan to use AVG Rescue CD on a computer with different hardware equipment the added drivers will most likely not work properly a First navigate to the Windows Device Manager Click the Windows Start right click My Computer and select Manage In the new dialog select Device Manager from the System Tools branch b Inthe right part of the screen navigate to the Network adapters item Here you will find a list of available network adapters If there are multiple items listed look for the adapter you use for Internet connection if you are connecting via LAN WAN network look for names like Ethernet NIC
42. directly from the freeCommander user interface Simply select the folders files to be scanned right click with your mouse and select Scan with AVG A new dialog will pop up and the selected content will be scanned b Menu File o View F3 will use built in viewer to view text files images or possibly other content as well AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 72 i AVG Edit F4 built in editor for editing text files o Copy F5 this will open a dialog box where you can type the target path for copying files directories As a default the path of the target window will be presented o Move F6 this will open a Move dialog box where you can select the target path for moving files or directories As a default the path of the target window will be presented o Delete F8 to move files or directories to Windows Recycle bin select them and press F8 If you prefer to completely remove your files or directories from a drive use Shift F8 instead o Wipe Shift Ctrl F8 alternative deletion method Enables you to wipe selected files or directories Wiping is a term used to describe the process of shredding the contents of a file and its disk space It is impossible to restore any data that has been properly wiped Useful for removing files with sensitive private content You can choose the number of overwrite runs the more runs the more securely the chosen content will be
43. directory CHDIR Directory Will change the directory to directory CHDIR C Changes to C drive C Copies one or more files to another location copy c c temp Copies all files from the root drive c to the Temp directory located on the C drive Copy help txt c temp Copies file help txt to the Temp directory located on the C drive DATE Displays or sets the date Without parameters will display the current date setting and prompt for a change Deletes one or more files del c temp Deletes all files located in the C TEMP directory Erase file txt Erases file named file txt Displays a list of files and subdirectories in a directory Dir P Pauses after each screen full of information Dir S Displays files in specified directory and all subdirectories Dir W Uses wide list format AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 65 AVG po Dir B Uses bare format no heading information or summary Enables or disables displaying of text on the current terminal device Echo on Causes all subsequent commands in a batch file to be displayed on the terminal device before they are executed Echo off Reverses the effect of a previous ECHO ON ECHO is OFF by default The ECHO OFF command can be prevented from displaying by preceding it with an sign Echo message Displays message in the current window Terminates the current command line session Runs a s
44. e Desktop Snapshot allows you to enable and configure the screenshot capturing feature Default screen capture hotkey is Shift Ctrl F10 pressed at the same time If you decide to save the snapshot s to a file default setting you will find the saved files by default in the z freeCommander folder You can use this function for example to make a screenshot of some important screen and send it to the AVG technical support in case of some specific problems 6 3 Map network drive You can use this tool to easily connect or disconnect a network drive SN AYG Map Drive xi Specify the drive letter and the folder that you want to connect or select drive you want to disconnect Drive Folder servername sharepath UserName username Password retorts You can mount a drive letter to any shared resource on a network After that you can quickly access the resource s by using either the freeCommander or AVG Command Line Additionally you can test the mounted drive for viruses or malware with AVG Drive select a drive letter to which you want the shared resource to be mounted or select a drive letter you want to dismount AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 74 AVG Folder type full path to the shared resource folder Also in some cases authentication may be needed for access in that case fill in the Username and Password fields
45. e menu to edit ID3vy1 and ID3v2 tags of our mp3 files or rename files from ID3 tags iv From the upper menu select File Write Disc Image from ISO File v In the new Write ISO Image dialog click button locate the AVG Rescue CD iso file and select Open AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 28 f SM AVG amp Write ISO Image C rescuecd AvgeRescueCD iso Select an ISO image to write 9 Cilrescuecd AvgRescueCD iso Write Options C Mode2xa instead of Mode1 CDR W Only Writing speed 24x 3600 kB s vi Use Buffer Protection Burn Proof JustLink etc Finalize Disc No Further Writing Possible 16 19 28 Buffer underrun protection activated Oo 16 20 49 150 File AvgRescueCD iso Loaded Write Progress 0 Time Elapsed hh mm ss 00 00 00 vi Click Write Disc button to start the burning process CDBurn exe ISO CD ROM burner tool You can also create an AVG Rescue CD by using the version of CDBurn exe that is included in the Windows Server 2003 Resource Kit Tools downloadable also from the following location http www microsoft com downloads details aspx FamilyID 9d467a69 57ff 4ae7 96ee b18c4790cffd amp displaylang en Although it is intended for MS Windows Server 2003 it can also be installed on MS Windows XP systems ISO CD ROM Burner Tool CDBurn is a simple command line tool that allows the user to b
46. eate a CD from the ISO image i Insert a blank CD in your CD RW drive ii Start Nero Burning ROM from the Nero program folder in the start menu iii New Compilation wizard should start If not select File New from the upper menu iv Select CD ROM ISO should be marked as default and click Open button located on the bottom of the dialog AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 18 AVG New Compilation Ei x cD v Info Multisession 150 Label Dates Misc Bum New Multisession Cancel Start Multisession disc Continue Multisession disc Nero Express No Multisession Options Audio CD PE IT Refresh compilation when importing session J Replace files in compilation ea Archive bit set Mixed Mode CD File date or length changed File content changed C Always jemove deleted files fram compilation FR deleted files f CD EXTRA IV Add new files to compilation In the Open dialog box select the AVG Rescue CD ISO file and then click Open New dialog Burn compilation should come up Burn Compilation Ezi x cD ea p Info Foreign Image Bum A Action I Determine maximum speed I Simulation IV write IV Finalize CD No further writing possible Write speed IE 2 400 KB s v Write method Track at once Number of copies fi IV Buffer underrun protection I Use multiple recorders Disc Info Yo
47. ed 33 AVG Tough on frests Easy on you operating system from a portable device CD 2 8 AVG Rescue CD Update Wizard The Update Wizard will guide you through the AVG updating process and setting for network access a Welcome AYG Rescue CD Update Wizard Select AVG Rescue CD language The AVG Rescue CD Update Wizard will guide you through the initialization process of the AVG Rescue CD environment The AVG Rescue CD enables you to scan and clean files on your computer from bootable CD This is often necessary when removing viruses on computers which have some sharing violations or insufficent user access rights It is also useful when your computer system areas have become infected In the first dialog choose your language and click the Next button AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 34 AVG b AVG Rescue CD update selection AYG Rescue CD Update Wizard a i x Update your virus definitions AVG Rescue CD is stored on a CD disc and it is highly probable that it contains outdated virus definitions To assure best results it is necessary to update these databases Select the type of update Update from a folder or from a removable media Update from Internet Update From Local Machine AVG Settings Do not update Note For the update from USB flash drive the drive must be inserted before booting We do not recommend to connect the infec
48. erating systems AVG Scan Disk can analyze hard disks and report and if possible fix errors The current hard disk status is displayed after each analysis Ex AVG ScanDisk is verifying files step 1 of 3 a 4 File verification completed po Gave ScanDisk is verifying indexes step Z of 3 6 Index verification completed B ave ScanDisk is verifying security descriptors step 3 of 3 Select the drive 6 Security descriptor verification completed tota isk space 4184900 KB 1 disk Ca DISK NTFS x 6 3309068 KB in 16772 files in indexes 6 5476 KB in 1619 ind in bad sectors 6 0 KB in bad Settings 6 50360 KB in use by the system 6 22976 KB occupied by the log file m Fixerrors 819996 KB available on disk m Surf 6 4096 bytes in each allocation unit ee Scan 1046225 total allocation units on disk 6 204999 allocation units available on disk G Finished 4 gt Status 100 After AVG Scan Disk startup choose the drive letter that is to be checked We recommend that you only analyze the drive during the first run i e only have the Surface scan option ticked Analysis can be started by clicking the Start scan button Start scan f If there are any errors listed in the final report then you can try to fix them by ticking the Fix errors box and re analyzing the drive again by clicking the Start scan button This time AVG Scan Disk will try to fix the recently found errors
49. es and folder There should be two fields All or part of the file name and A word or phrase in the file To the first one type in inf and to the second one type in the file name of your driver Once ready press the Search button You should experience some results Search Results Fie Edit View Favorites Tools Help ay Q pack X S J se Fle E Address Search Results vi Search Companion x Name In Folder oem0 inf CAWINDOWSIInF Search by any or allof the criteria below All or part of the file name inf 4 word or phrase in the file Rtnicxp sys AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 41 AVG From the result dialog box select all files found and copy them to a separate directory different from the one you placed the previous driver file into or just note down the name of the file Note If there are no results listed make sure you typed in the name of the driver file correctly or try to use only part of the driver name e You can repeat the process for all other files that you found via the Driver file details dialog if necessary but usually one driver uses only one inf file f Once you have finished searching for the appropriate files go back to the AVG Rescue CD creator application and continue with the ISO file compilation More can be found in the chapter 2 3 AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o
50. essfully started the AVG Rescue CD AVG Rescue CD Update Wizard see chapter below will be displayed to guide you through the updating process b System was not possible to start from the CD If no message is displayed asking for confirmation to boot the system from the CD it is likely that the BIOS the internal computer system is not correctly configured o Newer motherboards allow users to directly select a device which they want the system to load from Usually it is called a boot menu and can be accessed by pressing a keyboard button or a shortcut key Information on how to access this menu may be displayed on the screen during your computer startup For more information please consult the user manual to your motherboard o Another option is to access your computer BIOS directly and change the settings to allow booting from CD This operation is strictly intended for advanced users only Never try to change any BIOS settings unless you completely understand their meaning Always consult the user manual to your motherboard before changing any BIOS settings Note We are unfortunately unable to cover every single eventuality that may occur and how to solve it Mainly because so many different motherboards and BIOS manufacturers exist Therefore please always consult your motherboard user manual first where you can find more information about how to boot AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserv
51. field insert the network driver files that reside in the C WINDOWS System32 Drivers folder In the third field insert the network driver files that reside in the C WINDOWS System32 folder if applicable All selected files will be included in the appropriate system folders during the ISO creation process Adding SCSI RAID or SATA drivers Should you require to add any RAID SCSI or SATA drivers that are not part of the standard MS Windows XP 32bit edition i e are not recognized during AVG Rescue CD startup follow this procedure First you need to download the appropriate driver from your hardware manufacturer s website or get it from some other source You will need drivers that are compatible with MS Windows XP 32bit x86 Once you have the drivers extract them to a local folder on your hard drive The file structure must not be changed An example of such archive C ADAPTEC TXTSETUP OEM C ADAPTEC WINXP32 ADPU320 SYS C ADAPTEC WINXP32 ADPU320 INF C ADAPTEC WINXP32 ADPU320 CAT AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 14 AVG C ADAPTEC WINXP64 ADPU640 SYS C ADAPTEC WINXP64 ADPU640 INF C ADAPTEC WINXP64 ADPU640 CAT C ADAPTEC WINXP64 ADP64U DLL C ADAPTEC WIN2000 ADPU320W2 INF C ADAPTEC WIN2000 ADPU320W2 SYS C ADAPTEC WIN2000 ADPU320W2 CAT The most important file is TXTSETUP OEM that is part of any SCSI RAID or SATA driver It contains all important informati
52. formation on specific findings Use the Close button to close this dialog Remove selected infections use the button to move the selected finding to the Virus Vault Remove all unhealed infections this button deletes all findings that cannot be healed or moved to the Virus Vault AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 60 i AVG Close results terminates the detailed information overview and returns to the Scan results overview dialog 5 4 3 Spyware Tab The Spyware tab is only displayed in the Scan results dialog in if spyware was detected during scanning The tab is divided into three sections providing the following information File full path to the original location of the infected object e Infections name of the detected spyware for details on specific viruses please consult the Virus Encyclopedia online e Result defines the current status of the object that was detected during scanning o Infected the infected object was detected and left in its original location for instance if you have switched off the automatic healing option in a specific scan settings o Healed the infected object was healed automatically and left in its original location o Moved to Virus Vault the infected object was moved to the Virus Vault quarantine o Deleted the infected object was deleted o Locked file not tested the respective object is locked and AVG is therefore
53. g All configuration options are the same however the default settings are more strict for the Scan whole computer AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 54 AVG Tough on frests Easy on you F AVG Rescue CD A i la x AVG You are protected Rescue cD V All security features are working correctly and are up to date Change scan settings for Scan specific files or folders IV Automatically heal remove infections IV Report Potentially Unwanted Programs and Spyware threats I Scan for Tracking Cookies IV Scan inside archives IV Use Heuristics 3 Utilities on CD I Scan system environment IV Scan infectable files only IV Scan media files Scan process priority Ei H Automatic scan Set additional scan reports Statistics Last scan Lastopdater N e Save the current settings Coe Eee All parameters set up in this configuration dialog apply only to the areas selected for scanning with the Scan of specific files or folders Note For a description of specific parameters please consult the chapter Scans Overview Scan Whole Computer AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 55 AVG 5 3 Scan Results AVG Rescue CD loj x File Components History Tools Help AVG You are protected Rescue CD v4 All security features are working correctly and are up to date Scan results overview
54. g Multiple CD DYD Recorders D HL DT ST DYDRAM GSA 4167B 1 0 v Maximum v Information Write Options og Write Method Dao SAD v fi Number of Copies IV Enable Buffer Underrun Technology I Don t close the last session of current disc I Bypass EFM Error f Rectify Sub Channel Data IT Bum RMPS to recordable media V Write I Simulation If you enable this option the disc will work only if you have Alcohol or another compatible emulation software installed and RAMPS emulation active Customize Datatype e CDBurnerXP Pro lt Back ser Cancel A freeware tool for burning CD DVD discs For more information visit program web site http www cdburnerxp se Steps to create a CD from the ISO image i Insert a blank CD in your CD RW drive ii Start CDBurner XP Pro from its usual location at Start Menu Programs CDBurnerXP Pro 3 CDBurnerXP Pro 3 iii New compilation dialog should come up Choose the first option as indicated on the screenshot below AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 27 S AVG Tough on frests Easy on you Click Here To Create a new Data CD RW Data D D RW ideo D D or create and or burn an ISO image You can also erase a disc or convert an ISO image Create a new Audio CD with or without gaps between the tracks Rip Audio CD s to your local drive or start the MP3 Tag Editor from th
55. he appropriate file or simply download the latest one directly from the AVG Rescue CD creator utility We always recommend downloading the newest image if available To download the latest RAR archive or to check whether your previously downloaded archive or AVG Rescue CD creator is up to date press the C3 button A new dialog will come up If your version of AVG AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 9 S AVG Tough on threats Easy on you Rescue CD creator utility is old and a newer version is available you may see this dialog instead 4 new version of AYG Rescue CD Creator is available You can download this version from the link bellow current version 2 2 0 0 new version 2 2 0 2 http fv avg comi JAvgRescueCDidownloads Continue i gt By clicking the underlined link you will open your default Internet browser window and be able to download the updated application By clicking the i button you can view version history list of the AVG Rescue CD creator utility We always recommend to download the latest version If the application is up to date you will see this dialog Available images http la avg comi JAvgRescueCD downloads Release date Ene cea g een 090227302 rar February 27 2009 172 213 911 OxF800104F Estimated time left Download to Transfer rate I Close when downloaded The dialog contains list of available images to download
56. ime when the scan ended e Tested objects number of objects that were checked during scanning Infections number of virus infections detected removed e Spyware number of spyware detected removed e Scan log information information relating to the scanning course and result typically on its finalization or interruption The control buttons for the Scan results overview dialog are View details this button is only active if a specific scan is selected in the above overview press it to switch to the Scan results dialog to view detailed data on the selected scan e Delete result this button is only active if a specific scan is selected in the above overview press it to remove the selected item from the scan results overview Back switches back to the default dialog of the AVG scanning interface 5 4 Scan Results Details If in the Scan Results Overview dialog a specific scan is selected you can then click the View details button to switch to the Scan Results dialog providing detailed data on the course and result of the selected scan The dialog is further divided into several tabs e Results Overview this tab is displayed at all times and provides statistical data describing the scan progress Infections this tab is displayed only if a virus infection was detected during AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 57 Tough on threats Easy on you scanning
57. it is essential that this device is already inserted and switched on before you start the AVG Rescue CD ideally even before you start the computer Update from the local machine settings The AVG Rescue CD also allows updating from the original operating system settings of the computer that you are going to use the Rescue CD on If you are sure that AVG was installed on the original system and was regularly updated then you can use this option for updating purposes it will be AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 32 Na AVG accessible to the update wizard that is able to search for all local installations of AVG and offer a list of all AVG installations found including details about the installed components Note This software contains a security feature that will cause end user s system to reboot without prior notification to the end user after 24 hours of continuous use 2 7 AVG Rescue CD startup and installation In order to successfully start the AVG Rescue CD it is necessary that the computer s BIOS is able to correctly detect the boot CD in the CD ROM device In most cases it is enough to insert the CD into the CD ROM device turn on or restart the computer and wait until a message appears asking for confirmation about starting the system from CD In reality either of the following situations may occur a or b a System was successfully started from the CD If you succ
58. le through the Edit New upper menu item followed by choosing the requested value type or key If you want to copy the name of the selected key to the clipboard you can do so by choosing Edit Copy key name from the upper menu If for some reason you need to add an existing registry hive registry database located in different part of the hard drive you can do so by clicking on User Loaded Registry Files and then selecting the File Load Hive from the upper menu The requested registry hive file will be loaded You can load more hives by repeating the whole process You can only import complete hive files importing reg or similar export files is not supported Successfully loaded hives can be viewed and edited in the same way as any other registry entry Note that every change done will be immediately saved to the particular hive file To unload the hive file choose the database and from the File menu select Unload Hive item AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 76 S AVG fr Untitled Avg Registry Editor File Edit Yiew Help SAC drive E Sy User Loaded Registry Files E system H O ControlSet001 C MountedDevices Select a Setup H 6 AllowStart fy Pid H E WPA Data Example screenshot loaded software registry hive from a different hard drive location To export a selected branch to a reg file click File menu and select Export choose a file name
59. ll detected objects listed in the chart have been labeled with the standard name given by AVG during the scanning process In case the object had a specific original name that is known e g a name of an e mail attachment that does not respond to the actual content of the attachment it will be provided in this column AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 47 AVG Date of storage date and time the suspected file was detected and removed to the Virus Vault The following control buttons are accessible from the Virus Vault interface e Restore removes the infected file back to its original location on your disk e Restore As in case you decide to move the detected infectious object from the Virus Vault to a selected folder use this button The suspicious and detected object will be saved with its original name If the original name is not known the standard name will be used e Delete removes the infected file from the Virus Vault completely Send to analysis sends the suspected file for deep analysis to the AVG virus labs e Empty Vault deletes all stored virus samples 4 3 3 Event history log Accessible through the upper menu History Event History Log Within this section you can find a summary of important events that occurred during AVG operation Event History Log records the following types of events Information about updates of AVG Test start end or stop i
60. n 56 5 4 Scan Results Details xxxnaunnnnunannnnunnnnunnnnnnnennnnnnennnunnnnnnunnnnnnnnnnnnnnnnnnunnnnunnnn 57 54 1 Results Overview Tab asasrmesassuamnevinedeje rane eee ke kne k 57 AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 2 5 4 2 Infections Tab 5 4 3 Spyware Tab s2220nnnranrrnnnannnnnnnnnnnnn ann nnnnnrr annan nn nn dn nn dnne nrrrrrrnnnnnnnnnnnn 57 5 4 4 Warnings Tab srrrerrnnnnnnnnnnnnannnnnnnnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnsnnnnnnnnn nere 57 EA G Information Tap ea r ar ri rrrrr i niria niania doddseseuesanisnerenaetenanenddesanmientneurencnens 57 6 AVG Rescue CD Tools nnnunnnnunnnunnnunnnvunnnunnnvnnnvnnnvnnnnvnnnvnnnvnnnnvnnnvnnnvnnnvnnnnvnnnvnnnvnnn 63 6 1 AVG Command line s4aseasaeare akk eveeeaees ede ted EREE EE Ea bees 63 6 2 freeCommander rar sr le cig Pew wane ed EN FNR OEREN 71 6 3 Map network drive rerrrrrnnnnrrvnnnnarrnnnnnnntrnnnnnerrnnnnanrvnnnnnnnvnnnnenervnnnnnrrvnnnnnnrnnnn 74 6 4 AVG Registry editor srrsrsrrsrrererrersrrsrrererrernrretrerutrernrretrertrornerernernnrornererrerernena 75 6 5 AVG Ping srrerravannnvanerannnnnnnnnnrannnnnnnnnrannnennnnervunnenrnnenrannnervnnernunneernnenruvnsetnneenn 77 6 6 AVG Scan disk arvede ke 78 6 7 AVG Notepad xrrsnarrnnnn rn nnnnn annan rann eeeeee eee eee eee naa nn naa nnnndnn na nnnrnn ran nnrnnnnnnnnnnnnnn 79 6 8 AVG IP Config xs0rrtnnnrnnnan
61. n anna eee aan nnannnnnnntnn naa nnnn ann nnndnn na nnnnnnnnnnnnnnnnnsnnnnnnnnn 79 6 9 AVG Keyboard xsssrrnannrnnnannnnnnnnn annan nnannnnannnnnnnnnnnnnrnnanndnnnannnnnnnnnnnrnnrnnnnnnnnnnnn 82 7 FAQ and Technical Support sxrsxrnnnnnnnnnnnnnnnnennnnnennnnnnnnnnnnnnnnnnnennnnnnnnennennnenenuenuen 83 AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 3 AVG 1 Introduction This User Manual provides complete overview of the usage and features provided by the AVG Rescue CD for Windows 1 1 Notice to users We strongly recommend that only well experienced computer users with advanced computer knowledge use the AVG Rescue CD The AVG Rescue CD is distributed as a bootable device that allows you to access operating system settings and all computer data Incorrect manipulation of the operating system or its resources may result in partial or even complete loss of system stability and functionality or important data loss If you decide to use the AVG Rescue CD first backup all your valuable data that resides inside your computer Ideally use some portable device for storing backups like CD DVD disk s diskette s USB Flash disk or similar external device 1 2 Basic description of the AVG Rescue CD The AVG Rescue CD is basically a portable variant of AVG based on the Windows PE platform It is distributed as a bootable CD intended for operating system recovery in such an event where the system
62. ncel iv Click Burn Options if you want to choose additional burning options and then click OK to start the burning process c WinOnCD 6 0 Originally a commercial software Nowadays distributed as a free edition also For more information about the software visit the Roxio web site http www roxio com Steps to create a CD from the ISO image i Insert a blank CD in your CD RW drive ii Start WinOnCd 6 0 from its usual location at Start Menu Programs Roxio WinOnCD 6 Power Edition WinOnCD 6 Power Edition From the Wizard menu select the option Load file AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 21 AVG More ay offers many exciting features to create Cancel x discs PI lect one of the main project items on the left to proceed or to learn more about the project ty iii Locate the ISO file and click Open A new dialog will show up AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 22 AVG Tough on frests Easy on you File Edit View Project Options Record Help 5 ad 2 am My Computer B Control Panel Name Nero Scout Documents and Settings File Folder Shared Documents Program Files File Folder 3 5 Floppy A RECYCLER File Folder DISK C C RescuecD File Folder 9 CD Drive D O smayat File Folder 2 DVD Drive Ei System Volume Information File Folder 3 My Network Places MMTMIDOMIS File
63. ncluding automatically performed tests Events connected with virus detection by scanning including occurrence location e Other important events Pressing the Empty list button will allow you to delete the history log To view the most up to date records use the Refresh list button 4 4 Menu Tools This menu contains the following items Scan Computer starts the complete scan of your computer For more information refer to chapter Scans Overview AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 48 AVG Scan selected folder allows to choose a specific folder for scanning For more information refer to chapter Scans Overview Scan file allows to choose a specific file for scanning For more information refer to chapter Scans Overview Update starts the Update wizard e Update from directory starts the update based on existing update files placed in an directory 4 5 Menu Help The Contents menu item launches new window with structured quick help for the AVG Rescue CD The About AVG menu item launches a new dialog window containing the current AVG Program information contact information The information is divided onto several tabs where you can find information about program version your system information license agreement and contact details AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 49 dl AVG Tough on frests E
64. nder Y CD DVD Manager 2 er E Y VMXP vn E G Virtual CD DVD ROM a E SCSIVAX DYD CD ROM 0 No Media Ejected E G Physical CD DVD ROM AD D HL DT ST DVDRAM GSA4 4167B 1 0 Options 2 Ready He iv New dialog Image Burning Wizard should show up Click Browse button and locate the AVG Rescue CD image file Click the Next button AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 25 AVG Tough on frests Easy on you Alcohol 120 Image Burning Wizard 10l xi Welcome to the Image Recording Wizard This Wizard will assist you to record an Alcohol 120 Image file As Select an Image file you would like to record 5 C RescueCD AygRescueCD iso Image file information Standard ISO Image file Path C ARescueCD Name AvgRescueCD iso Size 175 72 MB Session 1 Track 1 Session 01 Track 01 Mode 1 Length 089971 175 7 MB Address 000000 M I Delete image file after recording Next gt Cancel v In this dialog you can choose additional parameters before burning usually none are needed Click Start to begin the burning process AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 26 x Alcohol 120 Image Burning Wizard Prepare your CD DYD Recorder Please select your favourite CD DYD Recorder and recording options CD DVD Recorder gt CD DVD Recorder Write Speed IT Usin
65. nt variables Set windir c win Sets the variable Windir to c win value Used in a batch file to remove one parameter from the head of the list so parameter 2 becomes parameter 1 and so on It has no effect if called from the command line Starts a separate window to run a specified program or command start mybatch bat AVGSUBST Enables you to assign a path to a drive letter and to create a virtual avgsubst h c folder Creates a virtual disk h that will contain all files and folders located under c folder AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 69 AVG a avgsubst h d Removes the virtual drive h SYSINFO Used without parameter the command displays current computer system information about the CPU and Memory TIME Displays or sets the system time TITLE Sets the window title for the AVG Rescue CD CMI window TG This is a changed title TYPE Copies file content to the console device or elsewhere if redirected No check is made that the file is readable text I Type file txt Displays file txt content VER Displays file information usually version copyright language etc if available Works mostly with exe dll file types Used without parameter displays the version of the AVG Rescue CD CMI that you are running Ver notepad exe Displays notepad exe file information Displays the disk volume label and serial number if they exist XCOPY Copies files and complete directory
66. on about the driver and will be needed for correct AVG Rescue CD boot with the new driver If you are unsure about the device name you can simply navigate to the Windows Device Manager and find it there Note This procedure applies only if you are operating on a MS Windows XP 32bit system and if you are are going to use AVG Rescue CD on the same computer To open Windows Device Manager click the Windows Start right click My Computer and select Manage In the new dialog select Device Manager from the System Tools branch In the right part of the screen navigate to the SCSI and RAID controllers item Here you will find a list of available SCSI compatible adapters AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 15 CI File Action View Window Help l xl e gt Amm FS 2AA ORGGAMES n System Tools 3 Computer aj Event viewer See Disk drives Shared Folders a Display adapters amp z Local Users and Groups 2 DYD CD ROM drives z Performance Logs and Alerts H E IDE ATAJATAPI controllers Device Manager lt a Keyboards EI Sy Storage Mice and other pointing devices amp Removable Storage 3 Monitors Disk Defragmenter E Network adapters Disk Management 3 Ports COM amp LPT E fe Services and Applications sil Processors amp SCSI and RAID controllers ontroller
67. ost likely that a network connection will not be possible to setup If you are not sure if your Internet connection will be available we recommend that you prepare the offline update files by following the simple steps below Offline preparation of update files Update files can be downloaded separately from the AVG website section Support Download The update files will be available for the most current ISO file as well as for some recent versions We always recommend using the latest version of the ISO file as well the latest update files Nevertheless if you cannot create or obtain the newest ISO file download only updates that reflects your AVG Rescue CD version Individual versions can be distinguished by the specific CD DVD label or by their checksum in case of downloadable RAR archives The checksum can be calculated in the AVG Rescue CD creator application see chapter 2 3 for more details Tip The media label can be found by inserting the CD DVD with AVG Rescue CD to your drive and then navigating to the Windows Start My Computer and right clicking on the CD ROM DVD RAM DVD ROM or similar drive letter and selecting Properties from the context menu You can store the downloaded files on a portable removable medium such as an external USB Flash disk or an external hard disk CD floppy disk etc It can then be used for AVG update If you store the update files on a USB Flash disk or another USB compatible device
68. pecified command for each file in a set of files To display content of all TXT or DOC files located in the current directory use this syntax for f in doc txt do type f Transfers execution to another statement within a batch file The label which is the target of a GOTO may be up to 255 characters long but may not include spaces this is different from other operating systems If two or more identical labels exist in a batch file the first one will always be executed Attempting to GOTO a nonexistent label terminates the batch file execution GOTO has no effect when used interactively Goto Reference Transfers to a line marked within a batch file as Reference Conditionally executes a command if not If string1 equals string2 file txt will be AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 66 AVG string1 string2 deleted Comparison is case insensitive del file txt If not errorlevel 1 del File txt will be deleted if variable Errorlevel file txt returns error code other than 1 IPCONFIG This command displays all current TCP IP network configuration values Used without parameter it displays current IP address Subnet Mask and Default Gateway for all network interfaces IPCONFIG ALL Displays complete TCP IP network configuration for all network interfaces LABEL Sets a disk volume label MD Creates a directory or a subdirectory MKDIR MD C directory Create
69. plorer dialog window External directory structure section If you need to use your own tools utilities or some third party software during the recovery process you can include them on the ISO CD as well Simply click this button e and choose the folder where your tools reside All files and sub folders from the selected directory will be placed into External directory on the CD Please keep in mind the size of the media that you will use for burning the ISO image later You will require adequate disk space for the ISO creation if you add some space consuming applications If the size of the created ISO file is bigger than 700 MB CD R you can burn AVG Rescue CD to DVD R disc 4 7 GB capacity or more Note Due to security and stability reasons Windows system registry functionality is partly limited within the AVG Rescue CD environment for example reg file importing Therefore some applications that need to use the system registry during their operation might not be working properly in the AVG Rescue CD environment Generally we do not recommend changing the system registry Include AVG Rescue CD compressed rar file to ISO checkbox Check this checkbox if you prefer to store the compressed RAR archive to the ISO CD as well This file can be used anytime later for creating another AVG Rescue CD without repeating the download process again Once all options are set click the Create ISO button The ISO file with AVG Res
70. r Provider Realtek Semiconductor Corp Driver Date 20 6 2006 Driver Version 5 641 209 2006 Digital Signer Microsoft Windows Hardware Compatibility Publ Driver Details To view details about the driver files Update Driver To update the driver for this device If the device fails after updating the driver roll Hot Bock Dize back to the previously installed driver Uninstall To uninstall the driver Advanced Select the Driver tab and click the Driver Details button In the Driver files section you will see a list of files and their locations Driver files Navigate to the mentioned locations and copy all files to a separate folder or just note down the file name and location d Now you need the inf file You can find it in the c Windows Inf location AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved AVG where c is your system drive and Windows is your Windows installation directory There are several inf files in this directory so you need to find the one that contains the driver file name that you found in the previous step in our case Rtnicxp sys The easiest way to search for the inf file is to press the Windows Start button select Run and type in c windows inf Assuming that this is your windows location and system drive Confirm your choice by pressing Enter A new dialog will appear press F3 to open the search panel and if asked select All fil
71. r choice you can use the lower left corner icon to display the actual keyboard layout just for overview if it fits your needs Press Cancel button to close the dialogue Note You must restart the application in which you want the new layout to be used if it is currently running e g Notepad AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 82 AVG 7 FAQ and Technical Support Should you have any problems with your AVG Rescue CD or AVG either business or technical please refer to the FAQ section of the AVG website at www avg com If you do not succeed in finding help this way contact the technical support department at support avg com Be sure to include your AVG License number in the body of the e mail Should you experience any serious difficulties with your copy of AVG Rescue CD you may consult the technical support team using the following telephone number 420 533 338 923 standard telephone tariff applies to local and national calls Please prepare your valid Communication Key that you received with your AVG Rescue CD license number AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 83
72. rnatively you can find the code on the AVG website AVG Rescue CD product pages Crc File hyperlink The CRC Checksum will not be checked automatically if the file is opened manually The CRC Checksum will be different for every new RAR file version ii Click the second e button to select the obtained license file avgelc dat iii Click the third e button to select an output folder where the ISO image file will be created Note Make sure that this folder is empty before continuing to the next step Also you will need at least 550 MB of free space on your hard drive AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 11 AVG Tough on frests Easy on you before you can create the AVG Rescue CD ISO file iv To specify additional settings click the button A new dialog will appear r RAM disk used For online updates V use RAM disk 144MB GN m External drivers Files placed in INF folder inf CAWINDOWSIInf brmfcmdm inf C WINDOWS inFibrmfcwia inf TI C WINDOWS system32 drivers cbidf2k sys TP C WINDOWS system32 drivers cdaudio sys Files placed in SYSTEM32 dll 3 C WINDOWS system32 aaclient dll C wINDOWS system32 adsldp dll Files placed in SYSTEM32 DRIVERS folder sys dll Plelle a FE E m External directory structure u IV Include AVG Rescue CD compressed
73. rus functionality that allows detection of potentially unwanted programs executable files that can run as spyware or adware and these can then be blocked or removed Scan for Tracking Cookies switched on by default this parameter of the Anti Spyware component defines that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts e Scan inside archives switched on by default this parameters defines that the scanning should check all files even if these are packed inside some type of archive e g ZIP RAR e Use Heuristics switched on by default heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment switched on by default scanning will also check the system areas of your computer Scan infectable files only with this option switched on files that cannot get infected will not be scanned These can be for instance some plain text files or some other non executable files e Scan media files check to scan media files Video Audio etc If you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected
74. s directory named Directory on the C drive MKDIR example Creates a directory named example MORE Displays output divided into more screens Dir more Lists files or directories and enables a pause between displaying each screen MOVE Moves one or more files to another location move docs doc admin documents Moves all files with DOC extension from the Docs directory to the admin documents directory PATH Displays or changes the AVG Rescue CD CMI search path Entering PATH will display the current PATH setting initially this is the value given in your wine conf file To change the setting follow the PATH command with the new value PATH C Program Files Far C WINDOWS system32 C WINDOWS AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 67 AVG PAUSE displays a message on the screen Press Return key to continue and waits for the user to press the Return key It is mainly useful in batch files to allow the user to read the output of a previous command before it scrolls off the screen This utility serves for verifying your Internet connection or for verifying the availability of a remote server station It is basically a diagnostic utility based on TCP IP which sends so called ICMP packets to a given IP address or a domain name Used without parameter it displays help Possible commands Ping www avg com Verifies availability response of the www avg com server Ping t www avg
75. ted computer to the local network and make an Internet update From the list of options choose your preferred method for updating o Update from a folder or a removable media If you have already downloaded the offline update files bin from the AVG web site and saved them to some external device which is already connected or inserted or to a local folder then you can use this option More information about preparation of update files can be found in the section 2 6 Before installation Note If you plan to update AVG from a USB Flash drive then it is necessary to connect the device before you start your computer and run the AVG Rescue CD o Update from Internet If your computer is connected to the Internet by LAN local area network or by a cable modem and AVG Rescue CD was able to detect your network interface card you can try to use this option to download update files directly from the Internet AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 35 AVG In the next step you can choose additional proxy settings if your Internet provider requires them for connection E AYG Rescue CD Update Wizard x Internet Proxy Settings In some networks proxy servers are used to access the Internet connection If this model is used in your network and you know the proxy server address please type it down in the box below Type the proxy address or select one of the predefined
76. the following main buttons e Overview contains list of all available components AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 45 4 1 This menu contains the following items 4 2 AVG Computer scanner will run a complete computer test Update now will allow you to update the AVG virus definitions Utilities on CD will open the list of all available utilities and tools Menu File Utilities on CD contains list of available tools For more information see chapter 6 Reboot computer Quits the application and restarts the computer Alternatively you can use Alt F4 keyboard shortcut to execute this action Menu Components This menu contains the following items System overview contains the basic overview of security components Anti Virus opens the Anti Virus component properties state database version etc Anti Spyware opens the Anti Spyware component properties state database version etc License opens the License component overview license number type expiration date etc Update Manager Opens the Update Manager component overview with statistics and update status Use the bottom Update now button to launch an automatic update To start the automatic Update wizard instead which will guide you through the update process use the Update now link located in the left menu For further information on update possibilities refer to chapter AVG
77. therwise AVG Rescue CD may not work properly AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 44 AVG 4 AVG Rescue CD Main Screen The version of AVG that is distributed on the AVG Rescue CD offers a limited number of functions compared to the full standalone Professional version for regular operating systems You can only use the basic testing interface which allows access to updates computer system testing for viruses or malware and elementary configuration AVG is able to look for threats on various drives and in the registry entries as well Also you can run additional AVG Rescue CD tools chapter 6 from this interface AVG Command Line freeCommander Map Network Drive AVG Ping AVG Registry Editor AVG IP Config AVG Scan Disk and AVG Notepad Note When you close the main AVG Rescue CD dialog window your computer will be restarted AYG Rescue CD miol o x File Components History Tools Help AVG You are protected Rescue cD All security features are working correctly and are up to date Security components and status overview eal Overview i 4 Anti Virus Anti Spyware License Q Computer scanner J d Active J Active Active ZA Update now z l Update Manager eA Active Statistics Description of selected component Update Manager manages automatic AVG updates from the Internet or a local network Update Manager component is active The main interface offers
78. u can choose additional properties before burning we recommend to tick the Finalize CD checkbox to assure maximum compatibility but AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 19 then you will not be able to burn any additional data to the disk Click Burn to start the burning process b Roxio Easy Media Creator 8 Formerly known also as WinonCD or Easy CD creator For more information about the software visit the Roxio web site http www roxio com Steps to create a CD from the ISO image i Insert a blank CD in your CD RW drive ii Start Creator Classic from its usual location at Start Menu Programs Roxio Easy Media Creator Data Creator Classic From the left menu select the option Burn From Disc Image File File Edit View Tools Help Projects S Other Tasks a a S D CD Extra Disc Creator Folders E 8 Desktop 4 Backup Projects ee My Network Places My Documents 2 Recycle Bin Sir Burn From Disc Image File av Disc and Device Utility Make a Disc Label iii Locate the ISO file and click Open A new dialog will show up AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 20 AVG v D HL DT ST DYDRAM GSA 4167B DL10 Single session CD RW ultra high speed AVGRESCUECD 1 CD RW ultra high s Save disc image file C Documents and Settings Administrator My Documents Image c2d Burn Options Help Ca
79. unable to scan it o Potentially dangerous object the object was detected as potentially dangerous but not infected it can contain macros for instance the information is a warning only There are three control buttons available in this dialog e View details the button opens a new dialog window named Detailed scan result information In this dialog you can find information on the location of the detected infectious object Property name Using the Previous Next buttons you can view information on specific findings Use the Close button to leave this AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 61 AVG dialog e Remove selected infections use the button to move the selected finding to the Virus Vault Remove all unhealed infections this button deletes all findings that cannot be healed or moved to the Virus Vault Close results terminates the detailed information overview and returns to the Scan results overview dialog 5 4 4 Warnings Tab The Warnings tab displays information on suspected objects typically files detected during scanning Typical examples of this kind of findings are hidden files cookies suspicious registry keys password protected documents or archives etc 5 4 5 Information Tab The Information tab contains data on such findings that cannot be categorized as infections spyware etc They can neither be positively labeled as dangerous but
80. urn CDs from ISO image files Intended mainly for advanced users CDBurn can be started from its usual location under Start menu Windows Resource Kit Tools Command Shell To burn a CD from the image file AvgRescueCD iso located at c RescueCD when the drive letter d is assigned to your CD burner type the following at AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 29 g If none of the above mentioned guides will help you with burning the ISO image you can either consult your burning software user manual or visit the appropriate software manufacturer s web site for more information We include a list of common burning software developers and their web site URLs and links to support pages Company Software Company web site Support Ahead Nero Burning Rom http www ahead de Click here Roxio Easy Media Creator http www roxio com Click here Roxio WinOnCD http www roxio com Click here Alcohol software Alcohol 120 http www alcohol soft Click here com MagicISO Inc MagicISO Maker http www magiciso com Click here the command line cdburn exe d c RescueCD AvgRescueCD iso Press ENTER Output similar to the following will be displayed Command Shell cdburn exe d c RescueCD AvgRescueCD iso C Program Files Windows Resource Kits Tools gt cdburn exe d c RescueCD AvgRescueCD iso i i 3 Number of blocks in ISO image is 15f7 Y 75 6 done Wait until the burning process reaches 10
81. us infections spyware that cannot be removed or healed In addition you will find information on the date and exact time of the scan launch on the total number of scanned objects on the scanning duration and the number of errors that have occurred during scanning If there were infections found during the test that were not deleted you will experience the Remove all unhealed infections button that can be used to delete all infections that could not be healed The Back button returns to the Scan results overview dialog 5 4 2 Infections Tab AYG Rescue CD E le x File Components History Tools Help AVG You are protected Rescue OD v4 All security features are working correctly and are up to date Scan results Results overview Infections File C SutilitySEICAR ARJ Virus identified EICAR Test Moved to Virus Vault E CNutiity EICAR ARJ Eicar com Virus identified EICAR_Test Moved to Virus Vault S C NutilityyEICAR COM Virus identified EICAR Test Moved to Virus Vault S C NutilityyEICAR ZIP Virus identified EICAR Test Moved to Virus Vault S Utiliti cD vade E C NutilityyEICAR ZIP AEicar com Virus identified EICAR Test Moved to Virus Vault Statistics ri gt Asr 3 1 2 Remove selected infections Remove all unhealed infections DB Scan was interrupted before completion Back The Infections tab is only displayed in the Scan results dialog if a virus infection was detected during sc
82. using removable backup media such as floppy disks CDs or DVDs USB Flash disks etc The backup will prove very useful in cases where it is not possible to recover the operating system In such cases it may be necessary to reinstall the OS completely or change some hardware components as hardware failure is also a common reason for computer problems The AVG distributed with the AVG Rescue CD may not be completely up to date Therefore it is recommended to prepare AVG update files before you start working with the AVG Rescue CD Use one of the suggested update options below Updating is necessary to ensure the most current virus base and optimal functionality of AVG e Computer is connected to Internet If the computer on which you are going to use the AVG Rescue CD is connected to the Internet by LAN or certain types of CATV cable Internet i e is able to automatically receive network settings from the DHCP server or you know the settings then you do not have to follow the guidelines for AVG Rescue CD 2009 Copyright AVG Technologies CZ s r o All rights reserved 31 NN Se AVG downloading offline update files In such cases updating is possible directly from the Internet after the AVG Rescue CD has been started Windows PE is based on MS Windows XP SP2 operating system and may not support most current drivers of the newest network cards If you own a network card that is not supported by MS Windows XP SP2 it is m

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