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AXIS Camera Station User Manual

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1. Wednesday fill nC Saturday Send E Mail Notification on System Alarm A system alarm occurs when connection to a device is lost when access to a recording disk is denied when a recording disk is full on recording errors etc An e mail notification can be sent when a system alarm occurs To set up e mail notification follow these steps 1 From the Configuration menu open System Alarm 2 Check Send e mail on system alarm to the following recipients 3 Enter the e mail addresses alarm messages should be sent to 4 Under New recipient choose if the address should be in the To Cc or Bcc field of the e mail and enter the e mail address 5 Click Add to enter the e mail address into the Recipients box 6 Click OK to save Note To send emails an SMTP server must first be added To add an SMTP server select SMTP Servers from the Options menu 43 AXIS Camera Station How to Camera Applications A camera application is software that can be uploaded to and installed on Axis network video products Applications add functionality to the device for example detection recognition tracking or counting capabilities The following applications are installed automatically when cameras that support these applications are added to AXIS Camera Station e AXIS Video Motion Detection 2 1 is an applica
2. 1 2 From the Configuration menu select Recording Settings Select one or more cameras and click Continuous If selecting several cameras recording can be enabled or disabled and schedule settings can be modified Profile settings can be modified if selecting cameras of the same model To enable continuous recording select Enabled To disable clear the box To change settings such as video format resolution compression and frame rate select a profile To customize a profile see Configure Video amp Audio Settings on page 40 To schedule the recording click Custom schedule and select a schedule or create a new schedule When satisfied click OK If continuous recording was enabled recording will now start If continuous recording was disabled recording will stop If the size of the recorded files is too large for the available disk space try the following Select a profile with lower resolution lower frame rate or higher compression Video format H 264 results in smaller files than the other formats 33 AXIS Camera Station How to e Use a schedule to only record during specific time periods e Consider using motion recording Manual Recording To record manually 1 Go to the Live View workspace 2 Hover the mouse pointer over the camera s live view frame 3 Click the REC button in the upper right hand corner 4 A yellow indicator appears while the camera is recording 5 Click STOP to stop the re
3. Network 1 Gbps Microsoft NET runtime environment included in installation package AXIS Camera Station Server Use a server with recording capacity of 32 MB s 256 Mbps for up to 100 cameras Note Windows 8 1 Pro 64 bit Windows 10 Pro 64 bit CPU Intel Core i7 RAM 8 GB Network 1 Gbps Hard drives SATA 6 Gb s 7200 RPM Enterprise Class Up to 10 cameras in 1080p per drive All hard drives local or NAS video storage or Windows must be NTFS formatted Uninterruptible power supply UPS is recommended to avoid unexpected system shutdowns which could cause database corruption Microsoft NET runtime environment included in installation package Use the latest graphics card drivers Use latest service pack from Microsoft Additional monitors may require extra processing power Integrated graphics cards on motherboards with shared memory are not supported Allowing Windows Updates to download and install automatically may downgrade network performance and cause the system to reboot which can corrupt the AXIS Camera Station database Make sure to disable automatic Windows Updates AXIS Camera Station Overview Overview AXIS Camera Station is a monitoring and recording system for small and midsize installations such as retail shops hotels manufacturing sites and schools AXIS Camera Station is a video management software optimized to take full advantage of Axis network cameras and video encod
4. AXIS Camera Station User Manual About This Document This manual is intended for administrators and users of AXIS Camera Station and is applicable for software release 4 30 and later It covers configuration of AXIS Camera Station Server and AXIS Camera Station Client as well as instructions for using and managing AXIS Camera Station on your network The latest version of this document will be available on www axis com See also the product s help pages Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries Legal Considerations Video and audio surveillance can be regulated by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes Liability Every care has been taken in the preparation of this document Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material con
5. Reload selected devices If settings have been changed from the device s Setup pages click this button to update AXIS Camera Station Additional tasks available when right clicking User Management Add remove and list users on selected devices Parameter Management See The status of finished and ongoing tasks is shown in the Tasks tab at the bottom of the workspace See Alarms and Tasks Tabs on page 26 When connected to multiple AXIS Camera Station Servers devices on all servers are displayed in the Camera Management workspace With the exception of assigning IP addresses tasks can be performed on different servers at the same time 23 AXIS Camera Station Logs Workspace Logs Workspace The Logs workspace contains the following logs Alarms System alarms alarms generated by event configuration rules and if enabled motion detection alarms Listed are the date and time of the alarm the alarm title and an alarm description For information about how to set up rules see Event Configuration on page 50 Events Displays camera and server events for example recordings triggers alarms errors and system messages Listed are the date and time of the event the event category and an event message Audit Displays all user actions for example manual recordings video streaming started or stopped and event configuration Live logs is selected by default and shows live alarms unacknowledged alarms events and audit lo
6. Mechanical PTZ and presets are Mechanical PTZ and PTZ presets are available for PTZ cameras and for cameras where digital not available PTZ has been enabled in the camera s web pages For information about how to enable digital PTZ see the camera s User Manual Mechanical PTZ and PTZ presets are not available if the camera s control queue is enabled The control queue can be disabled from the camera s web pages For more information about the control queue see the camera s User Manual Area zoom does not work Area zoom is not supported by AXIS 209MFD and AXIS 212 PTZ Recording Storage Problems Network share is not accessible To use network shares on other computers the Local System account cannot be used to log on to AXIS Camera Station Service To change the service login account follow these instructions Open Windows Control Panel From the System amp Security category select Administrative Tools and then Services Right click AXIS Camera Station and select Properties Select the Log On tab Change from Local System account to This account Select a user with access to Windows Active Directory Network share is listed as The computer that AXIS Camera Station Server is installed on should be part of the same Unavailable domain as the shared folder that is entered as a network share Can t reconnect to a network If your network share requires authentication it is important to disconnect the network share share with new
7. Sequence views and multiple servers When connected to more than one AXIS Camera Station Server cameras from other servers can be used in the sequence view The sequence view is saved on the server selected in the main window To add a camera from another server select the server from the server drop down list under Camera Create a Map A map is an imported image on which camera views split views sequences web pages and other maps can be placed The map gives a visual overview and makes it easy to quickly locate and access individual cameras To open a camera or view from a map click on the corresponding icon Action buttons from Event Configuration can also be used with maps To create a map follow these steps 1 In the Live View workspace click 2 Select New Map 3 Enter a name for the map 4 Click Import Map and browse to locate the file 5 Drag views from the tabs Cameras and Views and drop them on the map It is also possible to double click views in the Cameras and Views tabs to add them to the map 6 When satisfied click OK to create the map 38 AXIS Camera Station How to Note Map views and multiple servers When connected to more than one AXIS Camera Station Server cameras from other servers can be used in the map view The map view is saved on the server selected in the main window To add a camera from another server select the server from the server drop down list under Camera Create a Web
8. To play an ongoing recording hover the mouse pointer over the image and click the Instant replay button below the REC STOP button The Recordings workspace will open and the last 5 seconds of the recording will be played To record manually from the Live View workspace hover the mouse pointer over the image and click the REC button Click STOP to stop recording Note Administrators can disable manual recording for selected users see User Permissions on page 63 Audio in Live View Audio is available if the camera has audio capabilities and if audio has been enabled in the profile used for live view If audio is available the audio control will be displayed when hovering the mouse pointer over the image Use the slider to control audio volume Click on the control to mute audio Note Administrators can disable audio for selected users see User Permissions on page 63 See also Use Audio from an Auxiliary Device on page 41 14 AXIS Camera Station Live View Workspace Pan Tilt and Zoom in Live View Pan tilt zoom PTZ is the ability to pan move left and right tilt move up and down and zoom in and out PTZ can be used with all cameras Mechanical PTZ can be used with PTZ cameras and cameras where digital PTZ has been enabled in the camera s Setup pages see Mechanical PTZ Zoom Use the mouse wheel to zoom in and out Alternatively press CTRL and to zoom in and CTRL and to zoom out Digital PTZ Use the mouse
9. Trigger port and state Entrance 1 Input 1 v I O port Trigger state Active Trigger period 0 Add Actions seconds The rule can have one or more actions In this example three actions will be created record raise alarm and send e mail Add Action Action Record Raise Alarm Send E mail Live view Set Output Send HTTP Notification Desciption Start recording to disk with a defined recording profile Recordings can be searched at any time in the recording database and viewed in playback Add a Recording Action To create a recording action follow these steps 1 In the New Rule dialog Actions step click Add and select Record 2 n Create Recording Action select the camera that should start recording In this example Entrance 3 Select the Video setting profile from the drop down list or click Change to enter a new profile See for more information 4 With the sliders select the number of seconds to include before the trigger Prebuffer and after the trigger stops Postbuffer 5 Click OK Camera Camera Entrance 1 v Video setting Profile Prebuffer 3 Postbuffer 5 H 264 1024x640 15 fps irm seconds seconds 53 AXIS Camera Station Event Configuration Add a Raise Alarm Action To create a raise alarm action follow these steps 1 In the New Rule dialog Actions step click Add and select Raise alarm 2
10. e fthe Client and the Server are separated by a NAT firewall or similar the NAT or firewall should be modified see NAT and Firewall below e f network devices and the Server are separated by a proxy server the server proxy settings should be modified see Server Proxy Settings below If the local network uses a proxy for Internet connection it might be necessary to configure the proxy settings to e register licenses using the automatic registration option server proxy settings e check for and download firmware updates client proxy settings Security Considerations To prevent unauthorized access to cameras and recordings keep the following in mind e Use strong passwords for all network devices cameras video encoders and auxiliary devices e Install AXIS Camera Station Server cameras video encoders and auxiliary devices on a secure network separated from the office network AXIS Camera Station Client can be installed on a computer on another network for example a network with Internet access e Make sure all users have strong passwords Using Windows Active Directory a high level of security can be implemented see User Permissions on page 63 NAT and Firewall If there is a NAT firewall or similar that separates AXIS Camera Station Server from AXIS Camera Station Client it might be necessary to configure the NAT and or firewall to allow access to the network Make sure that the HTTP port TCP port and streaming port sp
11. right click on the point or select the point and click Remove Point 3 Optionally click Add Exclude Area to add an exclude area The exclude area can be moved and resized in the same way as the area of interest 4 When satisfied click Apply 5 To verify the settings create motion in front of the camera The line will turn red and flash when motion is detected 31 AXIS Camera Station How to i Edit Motion Detection Configure Built In Motion Detection The motion detection built into Axis network cameras and video encoders detects moving objects within configured motion detection windows e Include windows define areas where motion should be detected e Exclude windows define areas within an include window that should be ignored areas outside include windows are always ignored For each motion detection window you can configure Object size Object size is relative to the region size At a high level only very large objects are detected At a low level even very small objects trigger an event History History defines how long an object needs to be in a region before it is considered to be non moving At a high level an object that appears in the region will trigger the motion detection for a long period before it is considered a non moving part of the image At a low level an object that appears in the region will trigger motion detection for only a very short period Sensitivity Sensitivity defines the di
12. AXIS Camera Station Troubleshooting Windows 8 1 Windows Server 2012 Go to the Start screen and type dxdiag Windows 7 Windows Vista Windows Server 2008 Open the Start menu and type dxdiag in the search field 2 f a prompt appears for the Diagnostic Tool click Yes 3 Select the Display tab The name of the graphics card appears under Device To download the latest driver go to the graphics card manufacturer s web site Some of the more common ones are e nVidia www nvidia com e ATI www ati com e S3 www s3graphics com To upgrade the graphics card driver 1 Download the driver from the manufacturer s web site 2 Make sure that there are no other programs running on the computer 3 Run the installer and follow the wizard to install necessary files 4 Restart the computer Use CPU for Video Rendering To use the CPU for video rendering 1 Navigate to the AXIS Camera Station Client installation folder The default location is C Program Files Axis Communications NAXIS Camera Station Client Current version 2 Open the fileAcsClient exe config ina text editor for example Notepad 3 Find this entry setting name ForceCompatibilityVideoMode serializeAs String gt lt value gt False lt value gt lt setting gt 4 Change the value from False to True 5 Save the file and restart AXIS Camera Station Note Using the CPU for video rendering results in higher CPU usage Recover Lost Data If AXIS Camera Sta
13. Make sure to use a strong password If a camera cannot be found e Check that the camera is connected to the network and that power has been applied Then click Search Again to repeat the search It is also possible to add cameras manually Click Add Manually and enter the camera s IP address or host name If the camera does not use the default port 80 the port number must also be specified e f AXIS Camera Station Client AXIS Camera Station Server and or cameras are located on different networks then proxy and firewall settings might need to be configured See Network and Security Configuration on page 61 Configure Recording On the Configure Recording page select recording method and where to store recordings All recording settings can also be changed later The selected recording method and the other recording settings will be enabled on all selected cameras Video will be recorded in video format H 264 if supported by the camera 1 Select recording method Motion recording Record video when motion is detected When a camera detects a moving object AXIS Camera Station will start record video from that camera Recording continues until motion stops Continuous recording Record video continuously Continuous recording requires more disk space than motion recording want to configure this later Do not enable recording 2 Select the number of days to keep recordings or select Unlimited to keep recording
14. Network Horn Speaker Provides remote speaking capabilities to a network video installation Auxiliary devices can be added to AXIS Camera Station in the following ways e By searching for devices on the network see Add Auxiliary Devices Using Search e By specifying the device IP address or host name manually see Add Auxiliary Devices Manually See also Use Audio from an Auxiliary Device on page 41 Add Auxiliary Devices Using Search To add auxiliary devices using the search function follow these steps 1 From the Configuration menu select Add Edit Aux Devices 2 Click Search The Aux Device Search window opens with a list of all auxiliary devices found on the network 36 AXIS Camera Station How to 3 Note Select the desired devices and click OK Select Use host name when possible to use host names instead of IP addresses when adding auxiliary devices If an auxiliary device is added using its host name the host name will be used for all further communication with the device If a host name is not available the IP address will be used Add Auxiliary Devices Manually To add auxiliary devices manually follow these steps 1 2 From the Configuration menu select Add Edit Aux Devices Click Add to open the Add Aux Device dialog Under Settings enter the required information Address Enter the device s IP address or host name Port Enter the port number if different than the def
15. Q1615 00408C1855C2 OK 172 25 33 64 AXIS Q1615 55 2 Yes v AXIS A8004 VE 00408C185986 OK 172 25 33 218 AXIS A8004 VE 5 65 0 Yes X AXIS M1044 W 00408C184552 OK 172 25 33 214 AXIS M1044 W lfp 4 0 0 beta Yes e AXIS P3365 00408C1859D0 HTTP failed ping or UDP OK 172 25 33 190 AXIS P3365 5 55 3 1 Yes X AXIS P1357 00408C184D2C OK 172 25 33 144 AXIS P1357 570 1 Yes AXIS Q6045 E 00408C185042 OK 172 25 33 103 AXIS Q6045 E 5 55 1 Yes AXIS M1025 00408CAFA856 OK 172 25 33 176 AXIS M1025 5 50 5 Yes v AXIS P3367 00408CB9E4F9 OK 172 25 33 75 AXIS P3367 Ifp 15 19 6 Yes X AXIS V5915 00408C185CA6 OK 172 25 33 138 AXIS V5915 575 1 ves AXIS P5515 E 00408C185FBB OK 172 25 33 163 AXIS P5515 E 5 85alpha4 Yes a AXIS P7224 Video 2 AXI 00408CC61B8E OK 172 25 33 57 AXIS P7224 5 50 2 Yes v AXIS M3014 00408CA7430B OK 172 25 33 123 AXIS M3014 5 40 9 3 Yes AXIS Q1775 00408C18605A OK 172 25 33 85 AXIS Q1775 5 85beta33 Yes a AXIS M7014 Video 3 A O0408CC9F64D OK 172 25 33 129 AXIS M7014 5 50 4 Yes e AXIS N0270Q PVE CENTF NNANRCNCP 32465 OK 172 25 22 222 AXIS 0270Q 5 75heta1 Vac gt hi ed to LAPBERRILSU A Alarms and Tasks Camera Management workspace 1 Tags see page 22 Tasks see page 23 Search field Alarms and Tasks tabs see page 26 AUN Tags Tags are used to organize devices in the Camera Management workspace Devices can for example be tagged according to model or location A device can have more than one tag Click e
16. Set Hotspot When satisfied click OK to create the split view 37 AXIS Camera Station How to Note Split views and multiple servers When connected to more than one AXIS Camera Station Server cameras from other servers can be used in the split view The split view is saved on the server selected in the main window To add a camera from another server select the server from the server drop down list under Camera Create a Sequence A sequence view automatically switches between included views The dwell time that is the number of seconds to show a view before switching to the next can be set individually for each view For cameras with PTZ capabilities PTZ presets can be included in the sequence To create a sequence follow these steps 1 In the Live View workspace click 2 Select New Sequence 3 Enter a name for the sequence 4 Double click desired views in the tabs Cameras and Views to add them to Sequence views It is also possible to drag views from the tabs Cameras and Views and drop them in Sequence views 5 Optional To set a dwell time select a view in the sequence and click Set Properties Enter the desired dwell time 6 Optional To include a PTZ preset select a view in the sequence and click Set Properties Select a PTZ preset from the drop down list 7 When satisfied click OK to create the sequence Note PTZ presets must first be added See Add a PTZ Preset Position on page 40 Note
17. device can be a network camera a video encoder video server an auxiliary device for example an 1 0 audio device a network speaker or a door controller a door station Camera A video source that is e a network camera e a video port with a connected analog camera on a video encoder e view area in a network camera or video encoder Auxiliary device A network device without video ports Auxiliary devices can be added without an additional AXIS Camera Station license In AXIS Camera Station version 4 the following auxiliary devices can be added AXIS A1001 Network Door Controller Part of a Physical Access Control System PACS AXIS P8221 Network 1 0 Audio Module Provides additional 1 0 ports and audio capabilities to a network video installation e AXIS C3003 E Network Horn Speaker Provides remote speaking capabilities to a network video installation Example A 4 port video encoder is one device with four cameras Note Some video encoders have one IP address for each video port In this case each video port is treated as one device with one camera Multiple Servers AXIS Camera Station Client can be connected to multiple AXIS Camera Station Servers Servers can be organized in server lists see Server Lists below To connect to a new Server 1 Go to gt Servers gt New Connection AXIS Camera Station Overview 2 Select Remote server and enter the IP address or DNS name of the computer on which the
18. fails ask Axis Customer Support to deactivate the license Use AXIS Camera Station in grace mode until the request has been processed 3 At the old location open the Service Control by double clicking the icon in Windows notification area See AXIS Camera Station Service Control on page 65 4 Click Stop to stop the service 5 Move the file ACS FDB to the new location The file is located at C ProgramData AXIS Communication AXIS Camera Station Server 6 Move the recordings from the old location to the new location The recording paths must be exactly the same on the new computer 74 AXIS Camera Station Troubleshooting Contact Customer Support Technical support is available for licensed versions of AXIS Camera Station If you contact Axis Customer Support please help us resolve your problem expediently by attaching the following files to your online support case System Report Screenshots The system report is a zip file containing parameters and log files that helps Axis Customer Support to analyze your system Always include a system report when contacting Customer Support To generate a system report follow these steps 1 Open AXIS Camera Station Client 2 From the Help menu select System Report 3 Click OK to save the system report as a zip file To copy what is currently displayed on the screen to a file follow these steps 1 Press ALT PRT SCR 2 Open the Paint program included with Micro
19. help for information about status codes The device address Click the link to open the device s configuration web page The device host name if available Click the link to open the device s configuration web page The host name displayed is the fully qualified domain name Device model The firmware version installed on the device If the device is connected to the server using DHCP The AXIS Camera Station Server the device is connected to Hidden by default The tags added to the device Hidden by default The UPnP name This is a descriptive name used to make it easier to identify the device 21 AXIS Camera Station Camera Management Workspace E AXIS Camera Station 420015 8ETA 1 OA y B 30 devices 1 selected Type to search 3 Name Serial Number Status Address Host Name Model Firmware a AXIS Q7404 2 00408C183831 OK 172 25 33 207 AXIS Q7404 5 20beta7 Yes AXIS Q7404 3 00408C183832 OK 172 25 33 247 AXIS Q7404 5 01beta3 Yes a AXIS Q7404 4 00408C183833 OK 172 25 33 200 AXIS Q7404 501beta3 Yes AXIS Q7414 3 00408C183E59 OK 172 25 33 108 AXIS Q7414 Ifp 5 0 0 alph Yes B axis Q7404 00408C183830 OK 17225 33 199 AXIS Q7404 5 50 2 Yes a AXIS M7016 Video 1 A 00408C1851FB OK 172 25 33 143 AXIS M7016 5 50betal Yes a AXIS M7016 3 Video 1 00408C1851FD OK 172 25 33 106 AXIS M7016 5 50betal Yes AXIS M7016 4 Video 1 00408C1851FE OK 7 33 11 AXIS M7016 5 50betal Yes v AXIS
20. log off from the current Servers or server list 4 At the log on screen click Import server list and browse to the server list file AXIS Camera Station Get Started Get Started When using AXIS Camera Station for the first time Get Started with AXIS Camera Station is started automatically Get Started with AXIS Camera Station provides a quick way to add cameras and to configure and enable recording 1 Select cameras and video encoders to add See Add Cameras 2 Select recording method and where to store recordings See Configure Recording 3 Review settings and click Finish to add cameras and start recording All settings can be changed later see Configure AXIS Camera Station on page 11 Add Cameras AXIS Camera Station automatically searches the network for connected cameras and displays a list of cameras found Use the Type to search field to find cameras in the list 1 Select the cameras to add A camera can be added if its Status field is empty For information about different statuses and how to solve problems see the built in help 2 To change the camera name click on the name in the list and enter a new name 3 Click Next to continue 4 f some cameras do not have a password Enter camera password is displayed Enter a password and re enter it to confirm the spelling The password will be set on all cameras that do not have a password The password is used by AXIS Camera Station to communicate with the cameras
21. previous Jump to the start of the ongoing or previous recording Q Jump to next Jump to the start of the next recording Jump backward Displayed during playback Jump 5 seconds back Jump forward Displayed during playback Jump 5 seconds forward Q Step to previous frame Displayed when paused Step to previous frame in the selected recording Q Step to next frame Displayed when paused Step to next frame in the selected recording Mute Mute audio Use the slider to control audio volume Image enhancement Image enhancement can make details in the image more visible Click the button to enable and use the Slider to adjust the amount of enhancement Applied enhancement will be included in snapshots but not in exported video When zooming in image enhancement will be disabled temporarily When zooming out enhancement is re applied automatically Smart Search Smart search is a motion search used to quickly locate important events in recorded video Instead of going through hours of recorded video manually smart search finds the points in time when there is movement in a selected area in the recorded video To use smart search 1 In the Recordings workspace select a view that contains the recordings that you want to search 2 Click on the recording in the timeline or select the camera in its split view 3 Click 4 to expand Smart Search 4 If required adjust the area of interest to reduce
22. regularly for example a few times per year For instructions see Database Maintenance on page 67 Check for disk errors Disk errors can cause database corruption Use a tool such as chkdsk Check disk also known as Error checking to check for damaged sectors on the hard drive where the database is located To start chkdsk go to Windows Start screen Windows 8 1 Windows Server 2012 or Start menu and type chkdsk in the search field Run chkdsk regularly Antivirus software and external backups Some antivirus software can corrupt the database Exclude the database from virus scans and external backups Instead external backups can be run from the AXIS Camera Station backup folder Power failure An unexpected shutdown for example due to power failure can corrupt the database Use a UPS uninterruptible power supply for critical installations Out of space The database can become corrupted if the hard drive runs out of space To avoid this install AXIS Camera Station Server on a dedicated computer with sufficient memory For hardware recommendations see System Recommendations on page 5 Corrupted RAM memory Run Windows Memory Diagnostic regularly to check for errors in the RAM memory Move AXIS Camera Station Installation To move the current installation to another computer follow these steps 1 Install AXIS Camera Station same version on the new computer 2 Open AXIS Camera Station at the new location If license registration
23. resolution frame rate and compression Configure where to store recordings and number of days to keep recordings Configure schedules to be used in event configuration and recording settings Configure triggers and actions Configure scheduled recording export Manage user permissions Manage licenses Customize AXIS Camera Station 25 AXIS Camera Station Alarms and Tasks Tabs Alarms and Tasks Tabs The Alarms and Tasks tabs at the bottom of the Live View Recordings Camera Management and Configuration workspaces display recent alarms and tasks Click to show the tabs Alarms Tasks Vv Time Alarm Description w 2015 06 02 16 52 20 System alarm Lost connection to AXIS P3367 x 2015 06 02 15 15 47 System alarm Lost connection to AXIS M7016 Video 2 2015 06 02 15 15 47 System alarm Lost connection to AXIS M7016 Video 3 Alarms Tab The Alarms tab lists the event and system alarms that have been triggered Time The time the alarm was triggered or took place according to a schedule Alarm What kind of alarm was triggered Description A brief description of the alarm Server Displayed when connected to more than one AXIS Camera Station Server The AXIS Camera Station Server where the alarm occurred Alarm Procedure Lists if there is a procedure configured to take place if an alarm is triggered Recording Shows if the alarm contains a recording When an alarm occurs right click the alarm in the list and sel
24. rights see User Permissions on page 63 Note My Views private views that were created in earlier versions of Axis Camera Station are still available after an upgrade of Axis Camera Station but can only be edited and removed Tools in Live View The Live View workspace provides a number of tools e Full Screen Mode on page 8 13 AXIS Camera Station Live View Workspace e Views on page 13 e Recording and Instant Replay on page 14 e Pan Tilt and Zoom in Live View on page 15 e Audio in Live View on page 14 Note All tools are not supported by all camera models Right click a live view area in the workspace to display the following tools Show on Screen Available when using multiple monitors Show the view on another screen It is also possible to drag views to another screen o Take snapshot Take a snapshot image from the selected camera The snapshot is saved to the snapshot folder specified under Options gt Customize Image Enhancement on page 16 Use Mechanical PTZ see Pan Tilt and Zoom in Live View on page 15 Presets see Pan Tilt and Zoom in Live View on page 15 Set Focus see Focus Control on page 15 Recording and Instant Replay In the Live View workspace an ongoing recording is indicated by a recording indicator in the lower part of the image e Red Motion detection or rule triggered recording e Yellow Manual recording e Blue Continuous recording e Green Failover recording
25. time Selection markers are used to select a time interval for example to export a part of a recording Pan tilt and zoom during playback by clicking in the image and scrolling in and out with the mouse wheel To zoom in on an area place the cursor in the desired area and use the mouse wheel to zoom It is also possible to use CTRL and to zoom in and CTRL and to zoom out If audio was included in the recording a volume control appears in the playback window For information about how to prevent recording deletion see Lock Recordings on page 20 Playback Timeline The timeline below the playback window displays the search result Recordings are color coded e Red Motion detection or rule triggered recording e Yellow Manual recording e Blue Continuous recording e Green Failover recording To start playback from a specific time click in the timeline to move the playback marker to the desired time Click the Play button to start playback Use the mouse wheel to zoom in and out in the timeline To move to a different day use the arrows next to the date 18 AXIS Camera Station Recordings Workspace Playback Control Panel The playback control panel is displayed below the timeline Play Start playback O Pause Pause playback Speed control Hover the mouse pointer over the Play Pause button to display the speed control Use the needle or the mouse wheel to adjust playback speed o Jump to
26. title Use the Type to search field to find a particular bookmark To play a recording from the bookmarked time click on the bookmark Use the Type to search field to find bookmarks To add a bookmark 1 To search and play a recording see Search and Play Recordings on page 17 2 n the playback timeline click on the time to bookmark 3 Click to expand Bookmarks 4 Click He to add the bookmark 5 Enter a Name and a Description To edit a bookmark select the bookmark and click To remove a bookmark select the bookmark and click x To select multiple bookmarks press SHIFT or CTRL while selecting the bookmarks Lock Recordings To prevent deletion recordings can be locked To lock a recording create a bookmark and select the Prevent recording deletion option For information about how to create a bookmark see Bookmarks To unlock a recording remove the bookmark or click to edit the bookmark and clear the Prevent recording deletion option If a recording has more than one bookmark with Prevent recording deletion enabled the recording will not be unlocked until all bookmarks have been removed Note e Locked recordings will be deleted if the camera is removed from AXIS Camera Station e To prevent the disk from becoming full do not lock too many recordings and avoid locking continuous recordings Locking a large amount of video may cause the disk to run out of space If required recordings can be exported and stored on a
27. trigger is applicable Supported by products with firmware 5 40 and later Action buttons are used to start and stop actions in Live View Action buttons are displayed on top of the live view or in a map When clicking the button the action will be performed For more information see Create Action Buttons on page 39 50 AXIS Camera Station Event Configuration Actions The following actions are available Record Raise alarm Send e mail Live View Set Output Send HTTP Notification Create a Rule The record action starts a recording from the selected camera The recording can be accessed and played from the Recordings workspace The recording is saved to the disk specified under Configuration gt Recording Storage The raise alarm action sends an alarm to all connected AXIS Camera Station Clients The alarm will be displayed in the Alarms tab see Alarms and Tasks Tabs on page 26 and as a taskbar notification Instructions in form of a file with alarm procedures can be included with the alarm The e mail action sends an e mail to one or multiple recipients Snapshots from selected cameras can be sent as e mail attachments To be able to send e mails an SMTP server must first be configured The live view action opens the Live View workspace with a specified camera view or preset position The Live View workspace will open in all connected AXIS Camera Station Clients If the Live View workspace shows a split
28. username and from all ongoing connections before you change your username and password password To change the username and password for a network share and reconnect Disconnect your network share from all ongoing connections When your network share is disconnected Change the username and password Go to gt Configuration gt Recording Storage and reconnect your network Share using your new username and password Recordings are deleted Recordings will be deleted after the number of days set as days to keep To change the number of days go to Configuration gt Recording Storage If the disk becomes full recordings will be deleted before designated the number of days If so try the following e Add more disks See Configure Recording Storage on page 34 e Change the amount of disk space reserved for AXIS Camera Station Configure Recording Storage on page 34 e Reduce the size of recorded files by modifying for example resolution or frame rate Video format H 264 results in smaller files than MJPEG See Configure Recording on page 30 Update Graphics Card Driver For AXIS Camera Station to run properly the graphics card in the computer must use the latest driver Update the graphics card driver if The graphics card is more than 12 months old or Graphics card error is displayed To find out what graphics card is installed in the computer the diagnostic program dxdiag can be used 1 Open dxdiag exe 72
29. wheel to zoom in and then click to pan and tilt Mechanical PTZ For mechanical PTZ see Mechanical PTZ Note Administrators can disable mechanical PTZ for selected users See User Permissions on page 63 Mechanical PTZ Mechanical PTZ is available for e PTZ cameras that is cameras with built in mechanical PTZ e Fixed cameras where digital PTZ has been enabled To enable digital PTZ in a fixed camera open the camera s Setup pages in a web browser To open the Setup pages go the Camera Management workspace select the camera and click on the link in the Address column For information about how to enable digital PTZ see the camera s User Manual Mechanical PTZ is enabled by default when available Use Mechanical PTZ is checked in the right click menu Use the mouse to zoom pan and tilt e Area zoom To magnify a selected area in the image click in the desired area and drag to draw a rectangle surrounding the area to be magnified To zoom out gradually use the mouse wheel To zoom out fully use CTRL O e Pan and tilt Click a desired area in the image to pan or tilt to that area To pan and tilt continuously in the live view image move the cursor to the center of the image to show the navigation arrow Then click and hold to pan in the direction of the navigation arrow To pan and tilt the image at a higher pace click and hold to make the navigation arrow longer To go to a preset position right click in the image select Pre
30. 1 F2 F3 F4 Navigate to Recordings BOO Navigate to Logs LEN Navigate to Configuration 22 View Go to the next user created view Press 3 mm to go to view number 3 Press ALT mm to go to the previous view BM Camera Go to next camera view Press 3 BM to go to camera number 3 Press ALT MM to go to the previous camera view Go to the next PTZ preset of the currently selected camera Press 3 to go to PTZ preset 3 Enter a time format hhmm and press this key to start playback from the corresponding time Example 2000 starts playback from 20 00 8 pm Select the next alarm in the alarm list Press ALT amp to select the previous alarm in the list Navigate forward in a split view Press ALT to navigate backward The View Camera Preset Time and Tool keys are backlit when the keys can be used For example the Time key is backlit when you are in the Recordings workspace AXIS T8313 Video Surveillance Jog Dial AXIS T8313 Video Surveillance Jog Dial is a USB device used to jog and shuttle through recorded video Connect the jog dial before starting AXIS Camera Station The jog dial is detected and installed automatically The table below lists the default configuration for jog dial hotkeys 58 AXIS Camera Station Input Devices AXIS T8313 Function Global Function Live View Function Recordings F Add a bookmark Bookmark Go to the previous recording Go to the
31. AXIS Cross Line Detection is an application that can be installed on cameras and video encoders The application detects moving objects that cross a virtual line and can for example be used to monitor entrance and exit points Before using AXIS Cross Line Detection as a trigger the application must be installed on the camera Download the application from www axis com Then go to the Camera Management workspace select the camera right click and select Install camera application See Camera Applications on page 44 The trigger is activated when an application detects a moving object Since detection is performed by the application on the camera no processing load is added to AXIS Camera Station Server AXIS Cross Line Detection can be installed on products with support for AXIS Camera Application Platform A system event an error trigger is activated when recording errors occur when a disk becomes full when a network share cannot be contacted or when connection to one or more devices is lost The Input Output 1 0 trigger is activated when a device s 1 0 port receives a signal from for example a connected door smoke detector or switch Before using an 1 0 trigger the 1 0 port must be added to AXIS Camera Station Go to Configuration gt I O Settings See Add Inputs and Outputs on page 42 The device event trigger is intended for advanced users The trigger uses events from the camera or auxiliary device and can be used if no other
32. Add Auxiliary Devices on page 36 e For information about how to add view areas see Using View Areas on page 36 Using View Areas View areas are supported by selected camera models To use view areas with AXIS Camera Station view areas must first be enabled in the camera 1 Go to the Camera Management workspace 2 Select the camera and click on the link in the Address column 3 The camera s Setup pages are opened in a web browser Enter the user name and password to log in 4 n the Setup pages go to Video amp Audio gt Camera Settings and click Enable View Areas 5 Goto Video amp Audio View Areas to add and configure view areas For instructions see the online help To add view areas to AXIS Camera Station 1 From the Configuration menu select Add Edit Cameras 2 Click Add to start searching for cameras 3 View areas configured in the camera will be displayed in the search result Select the view areas to add Note View areas do not support motion recording Add Auxiliary Devices Auxiliary devices are devices without video capabilities for example door controllers and audio devices Auxiliary devices can be added without an additional AXIS Camera Station license Supported models e AXIS A1001 Network Door Controller Part of a Physical Access Control System PACS e AXIS P8221 Network I O Audio Module Provides additional I O ports and audio capabilities to a network video installation e AXIS C3003 E
33. Attach the text file to the support case To create debug logs zip the following folder C ProgramData Axis Communications NAXIS Camera Station 4 xx Note ProgramData is a hidden folder Activate Show hidden files and folders to display it To generate event logs follow these steps 1 Open Windows Control Panel 2 From the System amp Security category select Administrative Tools and then Event Viewer 3 Select Windows Logs and then Application 4 From the Action menu select Save All Events As and save as an event log evt file 5 Repeat steps 3 and 4 but select System instead of Application 6 Zip both files and attach them to the support case 75 User Manual Ver M52 AXIS Camera Station Date September 2015 Axis Communications AB 2004 2015 Part No 1509369
34. Configure Storage Settings for Individual Cameras e Add and Configure a Recording Disk 34 AXIS Camera Station How to Configure Storage Settings for Individual Cameras When cameras are added to AXIS Camera Station the cameras are distributed among the selected recording disks To change the recording disk or the number of days to keep recordings for a camera follow these steps 1 From the Configuration menu select Recording Storage 2 Select a camera from Cameras 3 Click Edit to open the Edit Camera Recording Storage Settings dialog 4 Select the disk to save recordings to 5 Set the maximum number of days to keep recordings Alternatively select Unlimited to keep recordings until the disk is full 6 Optional enable failover recordings see Failover Recordings on page 34 7 Click OK Note Maximum disk space has precedence over the number of days to keep recordings Recordings will be deleted if there is no room left in the allotted drive space Add and Configure a Recording Disk Recordings can be stored on hard disk drives on the local computer or on a network share To prevent the disk from becoming full a maximum disk usage should be set To add and configure a recording disk follow these steps 1 From the Configuration menu select Recording Storage 2 Click Add Disk Note e t is not recommended to use the disk on which the operating system is installed e The recommended minimum disk space f
35. Management Workspace on page 21 2 Select the devices Multiple devices can be selected 3 Right click and select Upgrade Firmware 4 To check if new firmware versions are available for download click Check for Updates Enter the user name and password for your MyAxis account If you do not yet have an account you can create one from this dialog 6 For each device model click the arrow under Upgrade To and select the firmware versions the devices should be upgraded to The following options can be available in the drop down list Firmware that has already been downloaded or imported is shown with its version number Firmware that is available for download is shown with the text Download after its version number The firmware will be downloaded automatically when you click OK to start the upgrade operation Browse Select this option to browse to a firmware file 45 AXIS Camera Station How to 7 Click OK to start upgrading the devices Note To select upgrade order for firmware go to gt Options gt Upgrade Firmware Settings and select Parallel or Sequence Assign IP Addresses AXIS Camera Station can assign IP addresses to multiple devices New IP addresses can be e obtained automatically from a DHCP server e assigned from an IP address range To assign IP addresses to multiple devices follow these steps 1 Go to the Camera Management workspace 2 Select the devices to configure Multiple devices
36. Options in Windows Control Panel If there are local devices that do not go through the proxy server select Bypass proxy for local addresses and enter the devices addresses in the box separated by semicolons If you don t know the proxy server settings contact the network administrator For more information on AXIS Camera Station Service Control see page 65 Client Proxy Settings The client proxy settings need to be configured if AXIS Camera Station Client and AXIS Camera Station Server are separated by a proxy server the network uses a proxy for Internet connection and you want to check for and download firmware updates 62 AXIS Camera Station Network and Security Configuration AXIS Camera Station Client behind a proxy To connect to an AXIS Camera Station Server on the other side of the proxy the client proxy settings must be configured To configure the client proxy settings follow these steps 1 From the File menu select Log Off to open the Log on screen 2 Click Change client proxy settings 3 Select the appropriate option Direct connection Select this option if there is no proxy server between AXIS Camera Station Client and AXIS Camera Station Server J Use Internet Explorer settings AXIS Camera Station will use the same proxy settings as Internet Explorer Use manual proxy settings Select this option to specify proxy settings manually 4 f using manual proxy settings enter the pro
37. Page View External w eb applications can be integrated into AXIS Camera Station by creating a web page view Web pages can for example be shown in a split or a sequence together with live video To create a web page view follow these steps 1 In the Live View workspace click 2 Select New Web Page 9 4 Note Enter a name for the web page Enter the Internet address in the Url field Web pages cannot contain other views Create Action Buttons Action buttons are used to start and stop actions in Live View Action buttons are displayed on top of the live view or in a map When clicking the button the action will be performed The same button can be used with multiple cameras and maps There are two types of action buttons Command buttons A command button is used to manually start an action Use command buttons for actions that do not require a stop button Examples Activate an output for a predefined time use output action with pulse set to the number of seconds the output should be active raise an alarm send e mail Toggle buttons A toggle button is used to manually start and stop an action The button has two states toggle and untoggle Clicking the button switches between the two states Examples Open and Close Door use output action with pulse set to as long as any trigger is active To create an action button follow these steps 1 2 From the Configuration menu select E
38. S GU a ea aan a co de ic con 37 Create Achion BURTONS a Des oo ENS 39 Add PIZ Preset POSITION i scies sh aris my RR Rice RE dex 9r mra a ne deme 40 Configure Video amp Audio Settings 40 Use Audio from an Auxiliary Device 41 Add Inputs and Outputs ss secs cauce em Sx 42 Det epe 43 Send E Mail Notification on System Alarm 43 Camera Applications 12 uar pea 8 RS can eens ig addo ape ardt qaa RETE Ed dE 44 soni denuo A xe 44 Upgrade duc CC PCTCPr EICIE 45 Assign IP Addresses 24 uu cud oe dard we demde m drole dc qe rt doas see 46 Register a MyAxis Account 46 COnnMOUre DEVICGS aursucunmu quaquam s ads du bad qd apt dae ER EU Rad 46 Event CODTIQUESDIOTE auicm aaron Rico ae cr s acie mco 50 lir CP m 50 ACTOR a a a E ed di io ee don eo do 51 CSA qae 51 opp PP RE 52 nope A PT mT 53 ege MeTT 55 iUd 2c ge C Emm 55 Input DEVICES sacecedmaresceemee sated ice Hane bdo d n seers eset are 56 ani A 56 AXIS 18311 Video Surveillance Joystick 56 AXIS T8312 Video Surveillance Keypad 57 AXIS T8313 Video Surveillance Jog Dial 58 AXIS 295 Video Surveillance Joystick foci a
39. Server is installed 3 Click Log On To display information about connected Servers go to gt Servers gt Connection Status When connected to more than one Server the Selected server drop down list is displayed in the toolbar in the Live View Recordings and Logs workspaces and in several dialogs When Selected server is shown the Client displays devices recordings logs etc on the selected Server Select another Server to access devices and recordings on that Server The Camera Management workspace and the Alarms and Tasks tabs display devices and alarms from all connected Servers AXIS Camera Station Bey M oc Server Lists Server lists are useful when working with a large number of Servers and when using the same Servers for Clients on different computers To create and edit server lists go to File gt Server Lists A Server can belong to more than one list To connect to all Servers in a server list 1 Go to gt Log Off to log off from the current Servers or server list 2 From the log on screen select Server list and select a list 3 Click Log On Server lists can be exported and then imported to an AXIS Camera Station Client installed on another computer 1 Go to gt Servers gt Server Lists Select the server list and click Export Lists to save the server list file to the local computer 2 Copy the server list file to the other computer 3 At the other computer go to gt Log Off to
40. Service Control If there are local devices that do not go through the proxy server select Bypass proxy for local addresses and enter the device s addresses or host names For more information about proxy settings see Network and Security Configuration on page 61 Database The AXIS Camera Station database stores recording and configuration information that is needed for the system to work properly The database is backed up every night See Database Backup on page 67 Database maintenance should be performed if the alarm Database maintenance is required is displayed or if the system was shut down unexpectedly for example after a power outage See Database Maintenance on page 67 For information about database best practice see page 74 For information about how to recover the database see Recover Lost Data on page 73 Database Backup The AXIS Camera Station database is backed up every night The backups can be stored on the local computer or the network To change the Backup folder open the Service Control and select the Database tab The oldest backups will be deleted after the number of days specified in Days to keep backups Important Recordings are stored in the location specified in Configuration gt Recording storage and not in the database Recordings should be backed up separately Note e he backup will be saved to the default location if it cannot be written to the folder specified for example if the Server can
41. Type a title for the alarm message and a description 3 To include an alarm procedure select Alarm procedure click Upload and browse to locate the file 4 Click OK to save Note An alarm procedure is an uploaded file for example a text or image file Fa Create Alarm Action Alarm message Title Entrance 1 Description Alarm description Alarm procedure V On alarm show alarm procedure File name checklists txt Curie ood Add a Send E Mail Action Note To send e mails from AXIS Camera Station an SMTP server must first be added Open the Options menu and select SMTP servers To create a send e mail action follow these steps 1 In the New Rule dialog Actions step click Add and select Send e mail 2 Enter the e mail addresses that alarm messages should be sent to Under New Recipient choose if the address should be in the To Cc or Bcc field of the e mail and enter the e mail address 3 Click Add to enter the e mail address into the Recipients box 4 Enter a subject for the e mail in the Subject field 5 Enter a message to the recipient 6 To attach camera snapshots select Attach snapshots and click Cameras to select the cameras to include snapshots from 7 To reduce the number of e mails select Send one e mail for each event or Don t send another e mail for 8 Click OK to save 54 AXIS Camera Station Event Configuration Recipients New recipient To company company com C
42. Use manual proxy settings Address Port Do not use proxy server for addresses beginning with Use semicolons to separate entries Always bypass proxy server for local addresses Server status Status Running Start By Stop a Restart Help save Close General Start and Stop the Server To start stop or restart AXIS Camera Station Server open the Service Control and click Start Stop or Restart Server Settings The server name and server ports can be changed from the General tab in the Service Control Server name is the name of the Server The name is displayed in AXIS Camera Station Client Server HTTP port Server TCP port and Streaming port are the ports that the Server uses to communicate with the Client If there is a NAT firewall or similar between the Server and the Client the NAT and or firewall must be configured to allow these ports to pass through Note The server port number must lie in the range 1024 65534 Proxy Settings Proxy settings in the Service Control are the proxy settings for AXIS Camera Station Server Select Direct connection if the Server is in direct connection with the network devices in the system Select Use manual proxy settings if the Server and devices are separated by a proxy server Enter the proxy server s address and port number These settings are usually the same as those under Internet Options in Windows Control Panel 66 AXIS Camera Station AXIS Camera Station
43. XIS Camera Station Server handles all communication with cameras video encoders and auxiliary devices in the system The Server also handles recordings event management and user management The Server should be installed on a dedicated computer Once installed the Service Control can be used to start and stop the Server and to modify settings if needed See AXIS Camera Station Service Control on page 65 An icon in Windows notification area shows if the service is running w is starting i or has stopped amp Double click the icon to open the Service Control AXIS Camera Station Overview Note If AXIS Camera Station Server and the devices are separated by a proxy server the server proxy settings in the Service Control might need to be modified See Network and Security Configuration on page 61 AXIS Camera Station Client AXIS Camera Station Client provides access to recordings and live video from the cameras in the system and is used to configure AXIS Camera Station for example to manage cameras and auxiliary devices enable recording set up rules and to manage licenses and users The Client can be installed on the same computer as the Server or on a different computer To start the Client e Windows 8 1 Windows Server 2012 Go to the Start screen and type AXIS Camera Station e Windows 10 Windows 7 Windows Vista Windows Server 2008 Go to Start gt All Programs gt AXIS Camera Station gt AXIS Camera Station Client L
44. a from Find Camera or select a View key Find Camera shows all the cameras added to AXIS Camera Station See Find Camera Ba EE Views provide access to all the cameras and devices added to AXIS Camera Station A view can consist of one or several cameras a sequence of items a map or a web page See Views Find Camera Click key to show a list with all the cameras that have been been added to AXIS Camera Station The cameras are listed with their camera names By default the model names are used as camera names 12 AXIS Camera Station Live View Workspace Use the Search Cameras field to find a specific camera in the list Click the camera name to show the camera as a camera view in the workspace If you are connected to more than one server the listed cameras are grouped per server Note The shown camera view is not connected to any split views Keyboard shortcuts e Press CTRL F on the keyboard to show the list e Press ESC on the keyboard to close the list If the list shows search results pressing ESC clears the list of search results Views Views are generated automatically when cameras and devices are added to Axis Camera Station and the number of views are optimized for the number of installed devices EE To display a view click one of the view icons for example ME in the view navigation panel or drag the view to the main window or to another monitor It is also possible to drag a single camera view sequence m
45. acco epo ee ee 59 Network and Security Configuration 61 AXIS Camera Station Table of Contents SECUN COHSIderatlOllS uusuerodesquebreicedbeeesiesiereescess5essss 61 NA ESCNMPRTICCE m 61 server Proxy SCLEINGS ua essteecnorsabrstessrasexuux uudge Hees Renee 61 Client Proxy SEUINGS CP 62 Server Fort Configuration a3 a23 3323 9 24392 E ese seems dec 63 User PETISSIONS MEET da code ne oo dor 63 AXIS Camera Station Service Control 65 CENETA MP vv P 66 bcr Ace 67 Troubleshooting mas a Ea READS Idus A RU DUROS 68 Contact Customer Support AXIS Camera Station System Recommendations System Recommendations System recommendations for AXIS Camera Station Hardware requirements are strongly dependent on the number of cameras For latest information recommendations for different system sizes and supported operating systems see the hardware guidelines and release notes available at www axis com techsup AXIS Camera Station Client Windows 8 1 Pro 64 bit Windows 10 Pro 64 bit CPU Intel Core 17 RAM 8 GB Graphics card client 1 GB onboard video memory with multiscreen support For cameras with higher resolution than 5 megapixels it is recommended to use graphics cards with more onboard video memory than 1 GB for example NVIDIA GeForce GIX 780 with 3GB onboard video memory
46. ap or web page to a frame in a split view When cameras and devices are added to AXIS Camera Station new cameras and devices are added as new views When cameras and devices are removed from AXIS Camera Station their split views and camera views display a message that the cameras and devices are removed from the server No views are removed automatically Ae To edit a view right click WME and select Edit View EE To delete a view right click ME and select Delete View The following view types are available Split View Displays multiple views in one window One frame can be set as a hotspot that automatically loads the view from another frame when clicking in that frame Sequence Switches automatically between selected views with variable dwell times Camera View Live video from one camera or video encoder Camera views can be added to split views sequences and maps Map Imported image for example a floor plan on which camera views split views sequences web pages and other maps can be placed Providing a visual overview maps make it easy to quickly locate and access individual cameras in the network video installation Web Page External web application integrated into AXIS Camera Station Web pages can be shown in a split view or a sequence together with live video For information about how to create split views sequences and maps see Create Views on page 37 Views can be accessed by all users For information about user access
47. asks and select o Show Cancel Remove Display additional information about the task Cancel selected tasks Remove one or more tasks from the task list 27 AXIS Camera Station Licenses Licenses AXIS Camera Station can be run in three license modes e Licensed version Complete version allowing up to 100 video channels e Trial A 30 day evaluation version with full functionality allowing up to 100 video channels e AXIS Camera Station One A free version with one video channel License Selection for SERVER1 License selection Select in which mode you want to run AXIS Camera Station License modes License information can be accessed later at any time under the Options Licenses menu Licensed Version O Trial Expires in 30 days AXIS Camera Station One Free Version Information I would like to register my License Key Registering Licenses Multiple licenses can be added to AXIS Camera Station to install up to 100 video channels Contact your local Axis reseller to purchase more licenses AXIS Camera Station offers two ways to add and register a license e Automatic registration If AXIS Camera Station Server is installed on a computer with Internet connection this is the easiest and fastest way to register and activate a new license e Manual registration If AXIS Camera Station Server is installed on a computer without Internet connec
48. ault port 80 Under Credentials enter a user name and password for an administrator account on the device Click OK to add the device Create Views AXIS Camera Station supports different view types split view sequence camera view map and web page see Views on page 13 The views can be organized into view groups see Cameras and Views on page 12 Create a Split View A split view displays multiple views in the same window You can use camera views sequences web pages maps and other split views in the split view One frame can be set as a hotspot that automatically loads the view from another frame when clicking in that frame Hotspots are particularly useful for asymmetric split views with one large and several small frames The largest frame is typically defined as the hotspot To add a new split view In the Live View workspace click Select New Split View Enter a name for the split view Select a layout from the drop down list Standard optimized for standard resolution cameras 4 3 format Wide optimized for HDTV and megapixel cameras 16 9 format Corridor optimized for cameras using Axis Corridor Format 16 9 format 90 degree rotation Double click views in the tabs Cameras and Views to add them in the split view It is also possible to drag views from the tabs Cameras and Views and drop them in the empty cells in the split view Optional To set a hotspot select a frame in the split view and click
49. can be selected 3 Right click and select Assign IP Address 4 Select one of the following options Obtain IP addresses automatically DHCP Assign the following IP address range Specify the IP address range the subnet mask and the default router Wildcards can be used for example 10 93 5 Click Next 6 The current IP address and the new IP address are displayed under New IP addresses To modify the IP address for a device select the device and click Edit IP 7 Click Finish when satisfied with the new IP addresses Register a MyAxis Account MyAxis is your personal area on Axis web site From MyAxis you can download firmware and free software applications submit questions to customer support subscribe to electronic newsletters etc To register an account go to www axis com reg register php and enter the required information Configure Devices Multiple devices can be configured at the same time by copying device settings from one device or by applying a configuration file e For information about how to configure devices see Choose Configuration Method on page 46 e For information about which settings can be copied see Configuration Settings on page 48 e For information about how to create a configuration file see Create Configuration File on page 49 Choose Configuration Method There are different methods to configure selected devices AXIS Camera Station will attempt to configure all devices according to the s
50. cation see AXIS Cross Line Detection User Guide 68 AXIS Camera Station Troubleshooting Domain User Search Fails Cannot find domain users If the domain user search fails change the Service logon account Open Windows Control Panel From the System amp Security category select Administrative Tools and then Services Right click AXIS Camera Station and select Properties Select the Log On tab Change from Local System account to This account Select a user with access to Windows Active Directory Graphics Card Problems The graphics card driver is more See Update Graphics Card Driver on page 72 than 6 months old Graphics card error See Update Graphics Card Driver on page 72 Graphics card warning The graphics card does not meet the minimum system requirements see System Recommendations on page 5 The graphics card must support DirectX 9 0c and support Windows Presentation Foundation tier 2 To check the graphics card s tier level open the Help menu and select Client Configuration Sheet Render Capability Tier is listed in the General Configuration Information section It is also possible to use the CPU for video rendering instead of using the graphics card see Use CPU for Video Rendering on page 73 Live View Problems Repeated error message Media Try the following Failed Reduce the CPU load Go to Configuration Video amp Audio Settings Reduce the resolution increase c
51. cording Manual recording can also be started and stopped from the Actions menu To configure manual recording settings follow these steps 1 From the Configuration menu select Recording Settings 2 Select one or more cameras and click Manual 3 To change settings such as video format resolution compression and frame rate select a profile See also Configure Video amp Audio Settings on page 40 4 Use the sliders to set the Prebuffer and Postbuffer that is the number of seconds to include before starting prebuffer and after stopping postbuffer the manual recording 5 When satisfied click OK Failover Recordings A failover recording starts automatically if the connection between the camera and AXIS Camera Station is lost during an ongoing recording No new recordings can be started while the connection is lost Failover recordings will only affect H 264 recordings and can be enabled on cameras with support for storage SD card and firmware 5 20 or later To set up a failover recording follow these steps 1 From the Configuration menu select Recording Storage 2 Under Cameras select the camera and click Edit 3 Check Enable failover recording 4 Click OK to save settings Configure Recording Storage Recording storage is configured when cameras are added to AXIS Camera Station If required storage settings for individual cameras can be modified and additional disks can be added For more information see e
52. ct motion using e AXIS Video Motion Detection 2 1 e Built in motion detection AXIS Video Motion Detection 2 1 is a camera application that can be installed on products with support for AXIS Camera Application Platform and that have firmware 5 60 or higher If motion recording is selected when cameras are added to AXIS Camera Station AXIS Video Motion Detection 2 1 will only be installed on cameras with firmware 5 60 or higher Other cameras will use the built in motion detection Available motion detection settings depend on the used detection method see e Configure AXIS Video Motion Detection 2 1 e Configure Built In Motion Detection It is also possible to install AXIS Video Motion Detection 2 1 from the Camera Management workspace see Camera Applications on page 44 Configure AXIS Video Motion Detection 2 1 AXIS Video Motion Detection 2 1 detects moving object within an area of interest The area of interest is a polygon defined by 3 to 20 points corners If required an exclude area can be added The exclude area is an area within the area of interest in which moving objects are ignored To configure AXIS Video Motion Detection 2 1 follow these steps 1 In Edit Motion Detection Recording Settings click Motion Settings to open Edit Motion Detection 2 The area of interest is displayed on top of the video image Use the mouse to move and resize the area To add a new point click on the line between two points To remove a point
53. ction settings can be modified if selecting a single camera 3 To enable motion recording select Enabled To disable clear the box 4 To adjust motion detection settings such as the area in which moving objects are detected click Motion Settings For more information about motion settings see Motion Detection on page 31 5 To change settings such as video format resolution compression and frame rate select a profile See also Configure Video amp Audio Settings on page 40 6 To schedule motion recording click Custom schedule and select a schedule or create a new schedule 7 When satisfied click OK If too many or too few moving objects are detected use Motion Settings to modify the area in which moving objects are detected or use Trigger period under Configuration Recording Settings Motion Detection Advanced to set the minimum number of seconds between two successive triggers If the size of the recorded files is too large for the available disk space try the following 30 AXIS Camera Station How to e Select a profile with lower resolution lower frame rate or higher compression Video format H 264 results in smaller files than the other formats e Use a schedule to only record during specific time periods e Modify the Motion Settings to reduce the number of detected objects Note View areas do not support motion recording Motion Detection Axis network cameras and video encoders can dete
54. current date to move between days or click on the date to show the calendar and select a new date To search for recordings from a specific time interval for example a few hours or a range of days see Recording Search Recording Search 1 Click the current date to show the calendar 2 Select a date from the calendar To select a range of dates keep the SHIFT key pressed while selecting the dates 3 Select the Start time and End time from the drop down lists 4 Click Search 5 Found recordings are shown in the timeline Playback Tools Recordings from multiple cameras can be played at the same time if the playback marker is positioned over several timeline recordings To view recordings in cameras that are listed with timelines but not shown in the view drag a camera from the timeline to a playback window in the view If using multiple monitors live video can be displayed at the same time as recorded video To display a view in another monitor drag the desired view from the view navigation panel and drop it in another monitor The following tools are available in the toolbar Export the recording Recordings can be exported to a local disk or a network location or be E Export burned to a CD or DVD To export a part of a recording use the selection markers For more information see Export Recordings on page 44 Insert or remove selection markers Use the mouse to move the markers to the desired start FF Selection markers and end
55. d Z The user then has access to cameras X Y and Z Administrators of the computer on which the AXIS Camera Station Server is installed are automatically given administrator privileges to AXIS Camera Station It is not possible to change or remove the administrators group s privileges 63 AXIS Camera Station Network and Security Configuration To configure user access rights open the Configuration menu and select User Permissions Local Security By default local security is Disabled which means all users who log onto AXIS Camera Station Server installed on the same computer as the AXIS Camera Station Client will be given Administrator access When local security is Enabled access to AXIS Camera Station is restricted to trusted users and groups for both remote and local clients For remote clients local security is always enabled To change the local security settings open the Configuration menu select User Permissions and click Security Settings Add a User or a Group To add a user or a group follow these steps 1 2 Note Open the Configuration menu and select User Permissions Click Add to open the Add User Group dialog Select the AXIS Camera Station Server or Domain The available users and groups are listed under Available domain users groups To narrow the list select Users or Groups Select a user or group from the list and click Add to open the User Group Privileges dialog Select a role for the user o
56. deo Content Stream 1 0 To install licenses select Yes and click Next Click Browse and browse to the license file fthe application does not require any license or if licenses should be installed later select No 6 Click Next 7 Check that all settings are correct and click Finish to install the application Important If the application is already installed the existing application will be overwritten Overwriting removes all application settings If an application cannot be installed go to www axis com and check if the device model and firmware version support AXIS Camera Application Platform Export Recordings Recordings can be exported to a local disk a network location or burned to a CD or DVD Multiple recordings can be exported at the same time Recordings are exported in ASF format and can be played by Windows Media Player or AXIS File Player AXIS File Player is free software for video and audio playback AXIS File Player is automatically included with the exported recordings No installation is required To play recordings open AXIS File Player and select the recordings to play To export a recording 1 To search and play a recording see Search and Play Recordings on page 17 44 AXIS Camera Station How to 2 Go to the Recordings workspace 3 Select the recording in the timeline To select a single recording click on the recording in the timeline J To select all recordings in a time in
57. ding Motion recording or continuous recording is enabled automatically when cameras are added to AXIS Camera Station To adjust recording settings or to disable recording for some cameras go to Configuration gt Recording Settings AXIS Camera Station supports the following recording options e Motion recording see page 30 e Continuous and scheduled recording see page 33 e Manual recording see page 34 e Rule triggered recording A rule triggered recording is started and stopped according to a rule set up in Event Configuration see page 50 e Failover recording see page 34 A failover recording starts automatically if the connection between the camera and AXIS Camera Station is lost during an ongoing recording To configure profile settings such as video format resolution and frame rate for recordings see Configure Video amp Audio Settings Motion Recording Motion recording can be used with all Axis network cameras and video encoders Recording only when motion is detected saves considerably on disk space compared to continuous recording To enable or disable motion recording or to modify settings follow these steps 1 From the Configuration menu select Recording Settings 2 Select one or more cameras and click Motion Detection If selecting several cameras motion recording can be enabled or disabled and schedule settings can be modified Profile settings can be modified if selecting cameras of the same model Motion dete
58. ecified in AXIS Camera Station Service Control are allowed to pass through the firewall and or NAT For information about the Service Control see AX S Camera Station Service Control on page 65 For instructions how to configure the NAT or firewall contact the network administrator Note Some antivirus programs also block applications from accessing the network similar to a firewall To configure the antivirus program to allow the Client and or Server to access the network refer to the documentation provided with the program Server Proxy Settings The server proxy settings need to be configured if e AXIS Camera Station Server and the network devices are separated by a proxy server e the network uses a proxy for Internet connection and you want to register licenses 61 AXIS Camera Station Network and Security Configuration Devices outside of the local network To access the devices on the other side of the proxy server from AXIS Camera Station the server proxy settings must be configured To configure the server proxy settings follow these steps 1 Note Open the AXIS Camera Station Service Control by double clicking the icon amp in Windows notification area See AXIS Camera Station Service Control on page 65 Select Modify settings Under Proxy settings select Use manual proxy settings Enter the address and port number of the proxy server This is usually the same address and port number as in Internet
59. ect b Go to Recordings Open the Recordings workspace and play the recording generated by the alarm Show Alarm Procedure Display instructions for the AXIS Camera Station user f Acknowledge Alarms Acknowledge the alarm to notify other clients that the alarm has been taken care of x Clear Alarm Entries Remove the alarm from the list Task Tab The Tasks tab lists tasks from the Camera Management workspace 26 AXIS Camera Station Alarms and Tasks Tabs Task Status Start Time Owner Progress Server The name of the task Shows if the task is Cancel pending Clean up after the task when the user pressed cancel Canceled Cleaning is complete and the task is canceled Error Task completed with errors that is the task failed on one or more of the selected cameras Finished Task completed Finished during lost connection Task completed Displayed if the Client lost connection with the Server while the task was running Lost connection Displayed if the Client lost connection with the Server while the task was running Task status could not be determined Running Performing the task Waiting Waiting for another task to be completed on the server When the task was started Who initiated the task Shows how much of the task is left to be completed Displayed when connected to more than one AXIS Camera Station Server The AXIS Camera Station Server performing the task Right click on one or more t
60. ed for all cameras in all views Video Profiles A maximum number of three default profiles are created for each camera These profiles are used for recordings as well as live view In live view the profiles are used as follows High Used to display single camera screens optimized for the highest quality and resolution Medium Used to display 2 4 camera split screens optimized to balance high quality with performance Low Used to display 5 or more camera split screens optimized for performance 40 AXIS Camera Station How to Note To enable profile settings in recordings see Continuous and Scheduled Recordings on page 33 and Motion Recording on page 30 Resolution Select resolution Available options depend on camera model A higher resolution gives an image with more details but requires more bandwidth and disk space Frame rate Set the desired frame rate The actual frame rate depends on camera model network conditions and computer configuration Compression Set compression level Lower compression improves image quality but requires more bandwidth and disk space Format Select video format Available options depend on camera model H 264 is supported by most camera models and requires less bandwidth and disk space compared to for example M JPEG Note Cameras configured for MPEG 4 can only have one MPEG 4 profile at a time Audio Microphone Select a camera microphone to enable audio in the pro
61. elected settings in the method For more information about settings see Configuration Settings on page 48 46 AXIS Camera Station How to Use Configuration of Selected Device Note This method is only available for configuration of a single device by reusing some or all existing settings To use configuration of a selected device 1 2 Open the Camera Management workspace Select one device to configure with existing settings Right click and select Configure Devices gt Configure Select the settings to be applied Click Next to verify the settings to be applied Click Finish to apply the selected settings to the selected device Copy Configuration From Another Device To copy a configuration from another device 1 2 Note 6 7 8 Open the Camera Management workspace Select the devices to configure with copied settings from another device Devices of different models and firmware can be selected Right click and select Configure Devices gt Configure Click Device to show devices with reusable configurations Select a device to copy settings from and click OK The details for the selected device are shown in a the Configure Devices dialogue Select the settings to be applied Click Next to verify the settings to be applied Click Finish to apply the selected settings to the selected devices Use Configuration File A configuration file contains selected settings from one d
62. ers and combines easy installation and intuitive operation with powerful features for effective video investigation In addition to the software viewing apps for smartphones are available AXIS Camera Station is comprised of e AXIS Camera Station Server handles all communication with cameras video encoders and auxiliary devices in the system Each Server can communicate with up to 100 cameras and encoders e AXIS Camera Station Client provides access to recordings live video logs and configuration The Client can be installed on any computer enabling remote viewing and control from anywhere on the Internet or corporate network Several Clients can be connected to the same Server and each Client can be connected to several Servers See Multiple Servers on page 8 AXIS Camera Station One is a free version for one camera AXIS Camera Station is available in multiple languages The language is selected during installation but can also be changed later by selecting Customize from the Options menu AXIS Camera Station Server AXIS Camera Station Client AXIS Camera Station Client Installation scenario AXIS Camera Station Server installed on a dedicated computer handles the communication with cameras both inside and outside the local corporate network The cameras are monitored and controlled from two AXIS Camera Station Clients one on the local network and one connected via the Internet AXIS Camera Station Server A
63. evice To create a configuration file see Create Configuration File on page 49 Configuration files can be used to configure multiple devices at the same time reconfigure a device for example if the device is reset to its factory default settings To apply a configuration file to devices 1 2 Open the Camera Management workspace Select the devices to configure with the configuration file Devices of different models and firmware can be selected Right click and select Configure Devices Configure Click Configuration File to go to the configuration file 47 AXIS Camera Station How to 5 Browse to the cfg file and click Open 6 Click Next to verify the settings to be applied 7 Click Finish to apply the selected settings to the selected devices Note A configuration file created from a device can be applied to devices with different model or firmware even if some settings do not exist on all selected devices This option should only be used by experienced users If some settings do not exist or cannot be applied the task status will show as Error in the Tasks tab at the bottom of the Camera Management workspace Right click the task and select Show to display information about the settings that could not be applied Configuration Settings Parameters Parameters are internal device parameters that are used to control device behavior Parameters should only be modified by experienced users Note Al
64. fference in luminance between the background and the object At a high level an ordinary colored object on ordinary backgrounds will trigger motion At a low level only very bright objects on a dark background or very dark objects on a light background will trigger an event To set up motion detection windows follow these steps 1 In Edit Motion Detection Recording Settings click Motion Settings to open Edit Motion Detection 2 Click Add to create a new motion detection window Select Include to create an include window or select Exclude to create an exclude window as required 3 Use the mouse to drag the window to the desired area To resize drag the sides of the window 4 Set the Object size History and Sensitivity Begin with a predefined setting and if needed fine adjust the settings using the sliders while looking in the Activity window while there is a desired amount of motion in the motion detection window 5 Click OK to save settings 32 AXIS Camera Station How to Fa Edit Motion Detection Window amp Show all windows 2 Show selected window Settings Include Exclude Object size 19 History Sensitivity Predefined settings Low Activity Continuous and Scheduled Recordings A continuous recording saves images continuously This requires more disk space than the other recording options To enable or disable continuous recording or to modify settings follow these steps
65. file Audio can be used with MPEG 4 and H 264 video and is available for cameras with built in audio and for cameras used together with an external audio device SeeUse Audio from an Auxiliary Device on page 41 Use microphone for Enable microphone audio for one or two streams Audio can be enabled for Live view and recording Live view only or Recording only Speaker Select a speaker to enable audio transmissions through camera speakers or auxiliary devices Use a microphone connected to the computer to make spoken announcements See Use Audio from an Auxiliary Device on page 41 The microphone indicates that the selected camera has an enabled microphone built in line in auxiliary device The microphone transmits audio from the camera to live view and recordings The speaker indicates that the selected camera has an enabled speaker built in or external auxiliary device In live view use the Speak button to transmit spoken messages through the speaker Note Any built in microphones or speakers cannot be shared with other cameras Advanced Include analytics data for Smart Search Check this option to allow data to be gathered for smart search during video streaming Note Data gathering for Smart Search can add latency in live video streaming For Smart Search see Smart Search on page 19 Use Audio from an Auxiliary Device Audio from an auxiliary device can be used together with video from a network camera or video encoder fo
66. follow these steps 1 From the Configuration menu select PTZ 2 Select a PTZ camera and click Configure 3 Click in the preview window or use the PTZ controls to move the camera view to the desired position 4 Click Add and type a name for the preset Note e Presets configured in AXIS Camera Station are stored in the camera together with presets configured in the camera s Setup pages e The Presets list includes preset positions configured both in AXIS Camera Station and in the camera Click Refresh to update the list Configure Video amp Audio Settings To customize profile settings for resolution frame rate compression video format and audio go to Configuration Video amp Audio Settings select the camera to configure and click Edit For cameras of the same model that have the same configuration capabilities multiple cameras can be configured at the same time To customize profile settings for recordings see Continuous and Scheduled Recordings on page 33 and Motion Recording on page 30 Note The resolution and frame rate used in Live View can be limited to reduce bandwidth consumption for example if a slow connection is used between the AXIS Camera Station Client and AXIS Camera Station Server To optimize profile settings for low bandwidth 1 Goto gt Options gt Customize 2 Click the Live View tab and check the Low bandwidth mode box 3 Click OK When Low bandwidth mode is selected the Low profile is us
67. g Click Recording Settings for basic configuration Type to search The rule is configured in four steps described in the following sections Triggers add one or more triggers Actions add one or more actions Schedule select a schedule for the rule Details check settings and enable the rule Add Triggers A rule can have one or more triggers When using several triggers only one of the triggers needs to become active to activate the rule In this example an I O trigger will be created Add an 1 0 Trigger To create an 1 0 trigger follow these steps 1 Zi In the New Rule dialog click Add to open the Add Trigger dialog Click Advanced and select Input Output The Create 1 0 Trigger dialog opens Select the input port on the camera monitoring the door and select the trigger state that will activate the rule when the door is open the state Active in this example Available values depend on how the I O port was defined under Configuration gt I O Settings See Add Inputs and Outputs on page 42 for more information Since the trigger can go off many times and create unwanted events an option is to set the Trigger period slider so that any triggers that come in under this period will be treated as one trigger Click OK to save the trigger settings When all triggers have been added click Next to move to the Actions step 52 AXIS Camera Station Event Configuration Create V O Trigger 00
68. gs from the current session To search for logs 1 Select Search under Log Search to search for logs 2 Select a date from the calendar To select a range of dates keep the SHIFT key pressed while selecting the dates 3 Select the Start time and End time from the drop down lists 4 Click Search The tools are available in the toolbar and when right clicking on an alarm P Go to recordings Alarms log only Go to the Recordings workspace and play the recording Show alarm procedure for selected alarm Alarms log only Open the alarm procedure f Acknowledge selected alarms Alarms log only Notify other clients that the alarms have been noticed Iq Export alarm log Save the log as a text file 24 AXIS Camera Station Configuration Workspace Configuration Workspace The Configuration workspace is a collection of the most important settings N M Pe 42 w ec pr amp KR Fee Add Edit Cameras Video amp Audio Image Configuration PTZ Recording Settings Recording Storage Schedules Event Configuration Scheduled Export User Permissions Licenses Customize Add edit or remove cameras and video encoders Configure profile settings such as video format resolution frame rate and compression Configure image settings such as brightness white balance wide dynamic range and image rotation Configure pan tilt and zoom PTZ settings Configure recording settings such as recording type video format
69. hat is when AXIS Camera Station receives a signal from a device connected to an input port specified actions will be performed Output ports are used as actions that is when a rule is activated AXIS Camera Station can activate or deactivate a device connected to an output port It is also possible to control output ports manually from Actions gt I O Monitoring For information about how to connect devices and how to configure 1 0 ports see the Axis product s User Manual or Installation Guide Some products have ports that can be configured to act as input or output To add an input or output port follow these steps 1 2 Note From the Configuration menu select 1 0 Settings To add ports click Add A list showing available 1 0 ports in devices added to AXIS Camera Station is now displayed Select the port to add and click OK Enter a name for the port and names for the active and inactive states The names will appear under Logs I O Monitoring dialog and in Event Configuration Output ports To set the initial state of the output port select On startup set to and then select the state to use as initial state The port will be set to the initial state each time AXIS Camera Station establishes contact with the device Click OK to add the port Multiple ports can be added at the same time If selecting multiple ports the port names and names of the active and inactive states will be set to default values 42 AXIS Ca
70. hen the user logs on to Windows An icon in Windows notification area shows if the service is running is starting amp or has stopped To open the Service Control double click the icon Note The Service Control can also be opened from Windows 8 1 Windows Server 2012 Go to the Start screen and type Service Control Windows 7 Windows Vista Windows Server 2008 Open the Start menu and select All Programs AXIS Camera Station AXIS Camera Station Tools Service Control The Server Control settings are divided on tabs e General Start and stop the server see page 66 Modify server settings see page 66 Modify server proxy settings see page 66 e Database Start database maintenance and modify backup settings See page 67 e Developer API Settings for AXIS Camera Station SDK users To change service settings first select the Modify settings option Click Restore Default Settings to restore the default values for the server streaming ports and proxy settings When satisfied click Save to save the settings The service will be restarted for the changes to take effect 65 AXIS Camera Station AXIS Camera Station Service Control AXIS Camera Station Service Control Modify settings Restore Default Settings General Database Developer API Server settings Server HTTP port 55 52 Server name SERVERI Server TCP port 3535754 Streaming port 55 53 Proxy settings Direct connection
71. higher performance Use the CPU for video rendering see Use CPU for Video Rendering on page 73 Modify the live view settings for example resolution or frame rate Log On and Connection Problems User name or password is If the user name or password is reported as incorrect incorrect Check that the user name and password are valid Check that the user has access rights to AXIS Camera Station Server Check that the clocks in AXIS Camera Station Server and Client are synchronized For domain users also check that the domain server clock is synchronized with the Server and Client A user who has not been added to the Server but is a member of the local administrators group on the Server must run the Client as administrator on Windows 8 1 Windows 7 and Windows Vista For information about user access rights see User Permissions on page 63 AXIS Camera Station Server was The clocks in AXIS Camera Station Server and Client are not synchronized When the Server unable to verify message security and Client are installed on different computers the computer clocks should be synchronized Please make sure server and to use the same UTC time Adjust the clock in either the Server or Client so that they have client UTC times are reasonably the same date and time properties synchronized Unable to connect to server If the message Unable to connect to server is displayed Check that the address and port of the AXIS Camera Station Serve
72. image and audio settings Stream profiles can be copied between devices Motion Detection Windows Motion detection windows are used to define specific areas in the camera s field of view Typically alarms are generated whenever movement occurs or stops within the specified areas Motion detection windows can be copied between devices 48 AXIS Camera Station How to Create Configuration File A configuration file contains selected settings from one device These settings can then be applied to other devices For information on how to use the configuration file see Choose Configuration Method on page 46 The displayed settings are the device settings that can be accessed using AXIS Camera Station To find a particular setting use the Type to search field To create a configuration file 1 2 Open the Camera Management workspace Select the device to create the configuration file from Right click and select Configure Devices gt Create Configuration File Select the settings to include and modify their values as required For more information see Configuration Settings on page 48 Click Next to verify the settings to be saved Click Finish to create the configuration file Click Save to save the selected settings to a cfg file 49 AXIS Camera Station Event Configuration Event Configuration Event configuration is a powerful tool to reduce the number of recordings to interact with device
73. ion The server is not connected to the Internet Make a note of the Server ID and activate AXIS Camera Station from www axis com techsup acs License registered too many times If the initial installation and license registration was successful but the computer or software needs to be reinstalled ask Axis Customer Support to deactivate the license Include the original license key and the name of the company and person the license is registered to Use AXIS Camera Station in grace mode until the request has been processed For information about how to register licenses see AXIS Camera Station Installation Guide Menu ltem can t see the Configuration You do not have administrator privileges Menu items are hidden from users that are not menu granted access under User Permissions Playback Problems Not enough disk space to buffer Increase the buffer size 1 From the Options menu open Customize and select the Recordings tab 2 Under Playback buffering select Use at most and use the slider to increase the buffer size How do play exported Exported recordings can be played using recordings e Windows Media Player e AXIS File Player AXIS File Player is free software for video and audio playback and is automatically included with the exported recordings No installation is required To play recordings open AXIS File Player and select the recordings to play 71 AXIS Camera Station Troubleshooting PTZ Problems
74. l device parameters are not accessible from AXIS Camera Station For general information about parameters see the product s User Manual available at www axis com Variables It is possible to insert variables in some text fields To insert a variable right click in the text field and select a variable The variables will be replaced by text before they are applied to a device There are three variables available e Properties System SerialNumber This variable will be replaced with the serial number of the device that the configuration file is applied to mgr ServerName This variable will be replaced with the name of the server used when applying the configuration file The server name can be found in the Server column in the Camera Management workspace To rename a server use AXIS Camera Station Service Control mgr POSIXTimeZone This variable will be replaced with the POSIX time zone of the server used when applying the configuration file This can be used with the POSIX time zone parameter to set the correct time zone of all devices in a network with servers in different time zones Action Rules Action rules can be copied between devices Action rules should only be modified by experienced users For general information about action rules see the product s User Manual available at www axis com Additional Settings Stream Profiles A stream profile is a pre programmed live view configuration profile for video encoding
75. mera Station How to Set Up Schedules Schedules can be used in Recording Settings and Event Configuration Once a schedule has been entered it can be used as many times as needed Schedules can also be overridden on special dates for example public holidays To set up a schedule follow these steps 1 From the Configuration menu select Schedules 2 Click Add to open the Schedule Editor 3 Enter a name for the schedule 4 Click in the timeline and drag to define when the schedule should be on and off Colored areas indicate that the schedule is on 5 To use a different schedule for special dates click Override Use the arrows to select the month then select the special dates and click Edit To select several dates keep the SHIFT or CTRL key pressed while selecting the dates 6 Click OK r Schedule Editor Legend Name Office Hours l schedule on Schedule off Week schedule 12 00 AM 6 3 apapap urn in pnp if afian Tf filu Hil Tm PM Jii PM i i i Sunday m 00 AM e gt w e o nn D 8 eo sz Monday un S pP e e D S Tuesday IP S e IP S gt e eo D Rh S Thursday afi PM 6 aiii PM 6 12 00 PM 6 TITTTRRTIDTER prp b ut p 8 gt o lt Friday eo
76. n and frame rate go to Configuration gt Recording Settings select the camera and recording method and then select the desired profile See Configure Video amp Audio Settings on page 40 To add more recording disks or to configure recording storage settings for individual cameras go to Configuration gt Recording Storage See Configure Recording Storage on page 34 To add more cameras go to Configuration Add Edit Cameras See Add Cameras and Video Encoders on page 35 To add auxiliary devices such as AXIS P8221 and AXIS A1001 go to Configuration Add Edit Aux Devices See Add Auxiliary Devices on page 36 See also How to on page 30 and the built in help 11 AXIS Camera Station Live View Workspace Live View Workspace The Live View workspace shows live video from connected cameras To configure video and audio settings such as video format resolution compression and frame rate go to Video amp Audio from the Configuration menu Navigate Show on Screen WA Take Snapshot Image Enhancement gt __ V Use Mechanical PTZ Presets Live View workspace PTZ control see Pan Tilt and Zoom in Live View on page 15 Find Camera see Find Camera on page 12 Views see page 13 Alarms and Tasks tabs see page 26 Tools right click to display menu see page 13 REC button for starting a manual recording see page 14 O O R Co ho Cameras and Views To display live video select a camer
77. ndations 5 2 oe 6 AXIS Camera Station Server 6 AXIS Camera Station Client 2ccccecviuewhadivendecdonvewdtdecue 3e ds 7 VWOIKSDOEBS edn ne a de ek ear ee quad dr ee eee 7 Yir METCP T c m 8 GEL cael PEDE 10 Add ARS M fen Eq EUM P VR En Wd Cn 10 Configure Recording 10 Configure AXIS Camera Station 11 LIVE VIEW WOrKSpaCE Seidio cc cac 12 Cameras and Views 12 TOO WE I2 aem 13 Recordings Workspace see messes 17 Search and Play Recordings 17 vgl m 19 nnsnc cae dd a 20 Camera Management Workspace 21 LOGS WOK PIE ini ds usb eee anda beri E RR E ne 24 Configuration Workspace 25 Alarms and Tasks ADS uie uicina ioci x soe Ai dene a cms E pe ab eta 26 JACET 26 SR E E E E R E E E a 26 TES SE E e E E E E E be nee une eee 28 Registering LICENSES ns amsn ds cages E S RE 28 CS NS perra ean e e MI T EE eas eens 28 License LE LS LT CR 28 HON Ei ee here cass e ben score de coco co 30 Configure Recording da es x oo be die nous drone 30 Configure Recording StOrage s 24d madre or d 3r rab dn o Rie eins eR a 34 Add Cameras and Video Encoders 35 Add Auxiliary DEVICES ee bia 36
78. next recording Take a snapshot Toggle search AXIS 295 Video Surveillance Joystick AXIS 295 Video Surveillance Joystick is a USB device that can used TES _ Pane tenis e to pan tilt and zoom in the camera view cameras with mechanical PTZ only asa computer mouse Connect the joystick before starting AXIS Camera Station The joystick is detected and installed automatically The joystick can be configured to toggle between the PTZ and mouse modes Go to gt Options gt Hotkeys select Joystick and then Add Select Global Turn on off joystick PTZ controlling and assign an unused joystick button 59 AXIS Camera Station Input Devices AXIS 295 Function Global Function Live View Lr AN Left mouse button Right mouse button Toggle full screen Navigate back a Start Stop manual recording Increase joystick speed Keep the button pressed while moving the joystick Reduce joystick speed Keep the button pressed while moving the joystick 60 RE DE AXIS Camera Station Network and Security Configuration Network and Security Configuration If AXIS Camera Station Client AXIS Camera Station Server and the connected network devices are installed on different networks it might be necessary to configure proxy and or firewall settings e If the Client and the Server are separated by a proxy server the client proxy settings should be modified see Client Proxy Settings on page 62
79. not access the folder The default location is C ProgramData Axis Communications MAXIS Camera Station Server backup e he backup files are named acs system date time gt fdband license system date time gt fdb For information on how to restore the database see Recover Lost Data on page 73 Database Maintenance Database maintenance should be performed if the alarm Database maintenance is required is displayed or if the system was shut down unexpectedly for example after a power outage During maintenance AXIS Camera Station Server and all ongoing recordings will be stopped The Server is started automatically after maintenance To start database maintenance 1 Open the Service Control see page 65 2 Goto Tools Database maintainer 3 Click Run 4 The estimated downtime will be displayed Click Yes to continue or click No to cancel Note Once started the process cannot be canceled Important Do not turn off the computer during maintenance 67 AXIS Camera Station Troubleshooting Troubleshooting Audio Problems No audio in Live View If there is no audio in Live View check the following e Check that the camera has audio capabilities e Check that the computer has an audio card and that the card is enabled e Check that audio is enabled in Live View see Audio in Live View on page 14 e Make sure the user has access rights to audio To check and modify user access rights Note To follow these steps y
80. nother disk It is also possible to export a part of a longer recording See Export Recordings on page 44 20 AXIS Camera Station Camera Management Workspace Camera Management Workspace The Camera Management workspace provides tools for management administration and maintenance of connected devices Note A device is a network product with its own IP address see page 8 The Camera Management workspace is hidden by default To show the workspace 1 Goto gt Options gt Customize 2 Under General Select Show Camera Management workspace 3 Click OK to save Camera Management displays information about connected devices Use the search field to find devices in the list To hide or show columns right click in the header row and select which columns to show Drag and drop the headers to display the columns in different order Name Serial Number Status Address Host Name Model Firmware DHCP Server Tags UPnP Friendly Name Device name If the device is a video encoder with multiple connected cameras or a network camera with multiple view areas Name displays a list of all associated camera names e To change a device name go to gt CA gt Add Edit Cameras and click Edit e To change an auxiliary device name go to gt Configuration gt Add Edit Aux Devices and click Edit The device serial number The serial number S N is printed on the product label Device status See the built in
81. og on to AXIS Camera Station Server When starting the Client for the first time the Client automatically attempts to log on to the AXIS Camera Station Server installed on the same computer as the Client If the Client and Server are installed on different computers select Remote server and enter the host name or IP address of the server computer and a user name and password see below When starting the Client the next time the previously selected Server will be remembered Note If the Client and Server are installed on different computers it might be necessary to configure proxy and or firewall settings For more information see Network and Security Configuration on page 61 Users To log on to an AXIS Camera Station Server a user name and password is required By default local security disabled all administrators on the computer on which the Server is installed will be given administrator rights to AXIS Camera Station The administrator can enable local security and restrict access to trusted users and groups It is also possible to set different access levels For more information see User Permissions on page 63 Users with viewer or operator rights do not have access to all functionality described in this manual Workspaces AXIS Camera Station has the following workspaces The Live View workspace shows live video from connected cameras See Live View Workspace on page 12 O00 6 0 PL The Recordings workspace handles rec
82. ompression and lower the frame rate Check that the computer is not running low on memory Check that the graphics card has been updated with the latest driver see Update Graphics Card Driver on page 72 Firewall and antivirus software sometimes block video signals Check that your firewall and antivirus program do not block the following files AcsAdmin exe AcsAdminConsole exe ACSService exe Server exe AcsClient exe All content of C Program Files Axis Communications Components 69 AXIS Camera Station Troubleshooting Empty ActiveMovie Window An empty ActiveMovie Window popup indicates problems with the graphics card s video popup memory and hardware acceleration Possible solutions Install the latest graphics card driver see Update Graphics Card Driver on page 72 Upgrade to a graphics card with more video memory and higher performance Use the CPU for video rendering see Use CPU for Video Rendering on page 73 Repeated message Reconnecting A repeated message Reconnecting to camera in 15 seconds might indicate that to camera in 15 seconds e The network is overloaded e The camera is not accessible Check that the camera is still connected to the network and that power is applied e Problems with the graphics card Possible solutions for graphics card problems Install the latest graphics card driver see Update Graphics Card Driver on page 72 Upgrade to a graphics card with more video memory and
83. only one workspace To add edit and remove hotkeys open Hotkeys from the Options menu Click Restore defaults to reset the hotkey configuration to default AXIS T8311 Video Surveillance Joystick AXIS T8311 Video Surveillance Joystick is a USB device that can used e to pan tilt and zoom in the camera view cameras with mechanical PTZ only e asa computer mouse Connect the joystick before starting AXIS Camera Station The joystick is detected and installed automatically The joystick can be configured to toggle between the PTZ and mouse modes Go to gt Options gt Hotkeys select Joystick and then Add Select Global Turn on off joystick PTZ controlling and assign an unused joystick button The table below lists the default configuration for joystick hotkeys 56 AXIS Camera Station Input Devices AXIS T8311 0 i foom Mf OOS o i ow e oo i i ooms i am reins song sare ones Lamproneu rings O RE SiS e SiS AXIS T8312 Video Surveillance Keypad AXIS T8312 Video Surveillance Keypad is a USB device used to quickly navigate between workspaces cameras views and PTZ presets LN Connect the keypad before starting AXIS Camera Station The keypad is detected and installed automatically The table below lists the default configuration for keypad hotkeys AXIS T8312 57 AXIS Camera Station Input Devices Key Function Global Function Live View Function Recordings IF Navigate to Live View Key F
84. ontents Subject Subject Message Message Advanced _ Attach snapshots Send one e mail for each event O Don t send another e mail for Set a Schedule The rule can be configured to be active at all times or according to a schedule For more information about schedules see Set Up Schedules on page 43 To set a schedule follow these steps 1 When all actions have been added click Next to move to the Schedule step 2 Select Always to let the rule be active at all times or select a Custom Schedule 3 Click Next to go to the Details step Rule Details The final Details step shows the rule settings 1 Enter a Name for the rule 2 Check that all settings are correct 3 Make sure that Enable this rule is selected and click Finish to save the rule 55 AXIS Camera Station Input Devices Input Devices The following input devices can be used with AXIS Camera Station e AXIS T8311 Video Surveillance Joystick e AXIS T8312 Video Surveillance Keypad e AXIS T8313 Video Surveillance Jog Dial e AXIS 295 Video Surveillance Joystick Hotkeys Hotkeys give quick access to commonly used actions A hotkey can be e a keyboard combination e a keypad combination e a joystick button e a jog dial button To display a list of all currently assigned hotkeys for all input devices open Assigned hotkeys from the Help menu Hotkeys defined as Global are available in all workspaces other hotkeys are available in
85. or hard disk drives and network shares added to AXIS Camera Station is 32 GB with at least 15 GB of free disk space available If there is less than 15 GB of free disk space available AXIS Camera Station will automatically start deleting old recordings to free up disk space 3 Select a hard disk drive or enter the path to a network share for example jo_address share and click OK 4 f authentication is required enter the neccessary username and password to access the disk 5 To set the maximum disk space allowed to be used by AXIS Camera Station select the disk and use the AXIS Camera Station Recordings Limit slider 6 To change the folder where recordings are stored select the disk and click Edit to specify a new folder Note It is not possible to remove disks that contain recordings Add Cameras and Video Encoders Cameras and video encoders are added the first time AXIS Camera Station is started see Get Started on page 10 To add additional cameras and video encoders 1 From the Configuration menu select Add Edit Cameras 2 Click Add 35 AXIS Camera Station How to 3 Follow the on screen instructions in the Add New Cameras dialog The steps are the same as in Get Started with AXIS Camera Station See Get Started on page 10 Note e To add door controllers AXIS A1001 Network Door Controller or I O audio modules AXIS P8221 Network I O Audio Module select Configuration Add Edit Aux Devices See
86. or increase the number of hits See below 5 Click on the current date shown in the timeline to specify a time interval for the search results 6 Click Search 7 When the search result is displayed click on the thumbnail image to move the playback marker to the time when motion was detected The area of interest is the area in which moving objects will be detected The area is a polygon displayed on top of the recorded video The polygon can have 3 to 20 corners Use the mouse to move and resize the area To add a new corner click on the line between two corners To remove a corner right click on the corner For cameras with firmware 5 50 and later smart search can be optimized to deliver search results faster by installing the camera application AXIS Video Content Stream 1 0 on the camera 19 AXIS Camera Station Recordings Workspace The application is automatically installed on new cameras added to AXIS Camera Station but can also be installed from the Camera Management workspace see Camera Applications on page 44 The application enables AXIS Video Content Stream in the camera The use of AXIS Video Content Stream is only permitted through AXIS Camera Station For cameras that do not use AXIS Video Content Stream 1 0 the Sensitivity slider can be used to adjust smart search sensitivity Bookmarks In the Recordings workspace click to expand Bookmarks Click Date to sort bookmarks by date Click Title to sort bookmarks by
87. ording search playback and export See Recordings Workspace on page 17 COR The Camera Management workspace provides tools for administration and maintenance of connected devices See Camera Management Workspace on page 21 TT The Logs workspace contains alarm event and audit logs See Logs Workspace on page 24 1 K O The Configuration workspace is a collection the most important settings See Configuration Workspace on page 25 To go to a workspace click on the button in the toolbar AXIS Camera Station Overview Note The Camera Management workspace is hidden by default See Camera Management Workspace on page 21 Full Screen Mode Full screen mode is optimized for monitoring activities and available in the Live View Recordings and Logs workspaces In this mode some functionality is hidden and can only be accessed in normal mode K A To show a camera or view in full screen mode either press F11 on the keyboard or click 4 To return to normal mode either press ESC or F11 on the keyboard or click In full screen mode the top and bottom navigation panels are hidden during inactivity Move the cursor to the top or bottom of the screen to display the following Show the workspaces for Live View Recordings and Logs MZ Show the View navigation panel Devices and Cameras In AXIS Camera Station the terms device and camera are used as follows Device A network product that has its own IP address A
88. ou must have administrator rights to AXIS Camera Station 1 Go to Configuration User Permissions 2 Select the user or group and click Edit 3 Click Advanced Make sure that Audio is selected No audio in sequence views Make sure that audio is enabled in the profile used by the first view in the sequence This profile is used for all views in the sequence No audio in playback Audio is available in playback if audio was enabled in the profile used for the recording Note Audio cannot be used with M JPEG video Select another video format Continuous motion detection and manual recordings To enable audio 1 Go to Configuration Recording Settings 2 Select the camera and click Continuous Motion Detection or Manual 3 Select a profile where audio is enabled Rule triggered recordings To enable audio in an existing rule Go to Configuration Event Configuration Select the rule and click Edit In step Actions select the Record action and click Edit Select a profile where audio is enabled Click Finish to save AXIS Cross Line Detection AXIS Cross Line Detection does AXIS Cross Line Detection is an application that can be used with network cameras and video not work encoders that support AXIS Camera Application Platform To use AXIS Cross Line Detection as a trigger the application must first be installed as described in Camera Applications on page 44 For instructions how to configure and use the appli
89. r are correct Check that there is no NAT firewall or antivirus software blocking the connection to the Server Use AXIS Camera Station Service Control to check that the Server is running Open the Service Control by double clicking the icon in Windows notification area See AXIS Camera Station Service Control on page 65 The server status is displayed on the General tab If status is Stopped click Start to start the Server Verify that the computers the Server and Client are installed on are up to date and have the latest service packs patches Verify that the network is correctly installed and configured on the Server and Client computers Unable to locate the server If the message Unable to locate the server computer Please make sure that the server computer Please make sure that computer is connected to the network is displayed e Check that the server computer is connected to the network 70 AXIS Camera Station Troubleshooting the server computer is connected e Check that the address and port of the AXIS Camera Station Server are correct to the network e Check that there is no NAT firewall or antivirus software blocking the connection to the Server License Problems License registration problems If automatic registration fails try the following Check that the license key has been entered correctly Modify the client proxy settings to allow AXIS Camera Station to access the Internet Select the opt
90. r group A Administrator Full access to all functionality and all added devices Operator Full access to all functionality except Configuration menu Configuration workspace Camera Management workspace and Audit logs Full access to selected cameras and 1 0 ports Access to playback and recording export can be restricted Viewer Access to live video from selected cameras and access to selected 1 0 ports For users with viewer or operator rights click Cameras and select the cameras and camera features to give access to Click Advanced to view all options For users with viewer or operator rights click I O and select the 1 0 ports to give access to Click Advanced to view all options For users with operator rights click Playback to restrict playback access When satisfied click OK If the domain user search fails make sure that AXIS Camera Station Service is logged on as a Windows user with access to the Active Directory To change the user account for AXIS Camera Station Service open Windows Control Panel select Administrative Tools and then Services For Input Output ports to be visible here they must first be added to AXIS Camera Station See Add Inputs and Outputs on page 42 64 AXIS Camera Station AXIS Camera Station Service Control AXIS Camera Station Service Control AXIS Camera Station Service Control is the application that controls the AXIS Camera Station Service The Service Control is started w
91. r live viewing or recording Follow these steps 1 Add the auxiliary device to AXIS Camera Station see Add Auxiliary Devices on page 36 2 Configure the camera to use audio from the auxiliary device 3 Enable audio for Live View or Recording 41 AXIS Camera Station How to Enable audio To configure profiles for audio Go to gt Configuration gt Video amp Audio Settings Select the camera and click Edit Select MPEG 4 or H 264 under Format in the video profile settings Select a microphone under Microphone in the audio settings Select when to enable audio under Use microphone for in the audio settings Audio can be applied for Live view and recording Live view only or Recording only If applicable select a speaker under Speaker in the audio settings Click OK Add Inputs and Outputs Many cameras and video encoders have 1 0 ports for connection of external devices Auxiliary devices can also have 1 0 ports There are two types of 1 0 ports Input port connection of devices that can toggle between an open and closed circuit Examples door and window contacts smoke detectors glass break detectors and PIRs Passive Infrared Detector Output port connection to devices such as relays doors locks and alarms Devices connected to output ports can be controlled from AXIS Camera Station I O ports are used in rules set up in Event Configuration see page 50 Input ports are used as triggers t
92. rkspace Recordings Workspace The Recordings workspace handles recording search playback and export To enable or disable recording to change recording method or to modify recording settings such as resolution compression and frame rate open Recording Settings from the Configuration menu To show the Recordings workspace in full screen mode see Full Screen Mode on page 8 AXIS Camera Station 4 20 015 BETA DIS amp nen E 2015 06 02 a e 09 24 20 lt Tuesday 2 June gt 09 23 45 09 24 45 09 25 15 AXIS P3304 e E M1044 W Recordings workspace Smart search see page 19 Bookmarks see page 20 Date selector see Search and Play Recordings Find Camera see Search and Play Recordings and Find Camera on page 12 Views see Search and Play Recordings and Views on page 13 Alarms and Tasks tabs see page 26 Control panel see page 19 Playback tools see page 18 Timeline see page 18 NN DAaAAWH See also Export Recordings on page 44 Search and Play Recordings To search and play recordings 1 Select a view that contains the recordings that you want to search 17 AXIS Camera Station Recordings Workspace 2 Click on the recording in the timeline below the playback window 3 Use the slider and the playback control panel to play the recording See Playback Control Panel on page 19 To show recordings from a different day click on the arrows next to the
93. s connected to 1 0 ports and to alert operators about important events To configure events AXIS Camera Station uses rules A rule is a set of conditions that define how and when actions should be performed A rule consists of triggers and actions Triggers define when the rule should be activated A rule can have multiple triggers and will be active as long as any of the triggers is active If the rule has multiple actions all actions will be performed when the rule is activated Triggers The following triggers are available Motion Detection Active Tampering Alarm AXIS Cross Line Detection System Event and Error Input Output Device Event Action Button The motion detection trigger is activated when the selected camera detects motion within a defined area Detection is performed by the camera which means that no processing load to AXIS Camera Station Server Avoid using the motion detection trigger to start recordings if motion recording is enabled in the camera To find out if motion recording is enabled go to Configuration Recording Settings The tampering trigger is activated when the selected camera is repositioned or when the lens is covered sprayed or severely defocused Tampering detection is preformed by the camera which means that no processing load is added to AXIS Camera Station Server Active Tampering Alarm is available for cameras with support for Camera Tampering and with firmware 5 11 or later
94. s until the disk is full 3 Under Recording location select the disks to store recordings on Drives on the local computer It is not recommended to use the disk on which the operating system is installed 10 AXIS Camera Station Get Started 4 Network shares To use a network share click Add Network Share and enter the path to the share When satisfied click Next to continue It is not recommended to use more than 10 cameras per disk or to use disks with less than 15 GB free space Write protected disks cannot be used If using multiple disks newly added cameras will be automatically distributed among the disks Configure AXIS Camera Station After completing Get Started with AXIS Camera Station cameras have been added and recording is enabled To view live video from the added cameras go to the Live View workspace See Live View Workspace on page 12 To search for and play recordings go to the Recordings workspace See Recordings Workspace on page 17 If required settings can be modified Some examples To change recording method to schedule recording or to disable recording on some cameras go to Configuration gt Recording Settings See Configure Recording on page 30 To modify motion detection settings go to Configuration Recording Settings select the camera click Motion Detection and then Motion Settings See Motion Recording on page 30 To change recording settings such as video format resolutio
95. sets and then select the preset position For information about how to set up preset positions see Add a PTZ Preset Position on page 40 Note e Area zoom To magnify an area near the center of the image use the right mouse button and drag to draw a rectangle e For information on using a joystick see nput Devices on page 56 e Administrators can disable audio for selected users see User Permissions on page 63 Focus Control To adjust camera focus 1 In the Live View workspace right click in the image and select Set Focus 2 Click AF to focus the camera automatically 3 If the result is not satisfactory click the Near and Far buttons to adjust focus manually Use Near to focus on objects close to the camera Use Far to focus on objects far away Note e Focus control is not available for all camera models e Some cameras also have focus and or zoom pullers on the lens 15 AXIS Camera Station Live View Workspace Image Enhancement Image enhancement can make details in the image more visible for example in challenging conditions such as fog smoke heavy rain or snow To enable image enhancement right click in the image and select Image Enhancement Use the slider to adjust the amount of enhancement Note When zooming in image enhancement will be disabled temporarily unless the mechanical PTZ tools are used When zooming out enhancement is re applied automatically 16 AXIS Camera Station Recordings Wo
96. soft Windows 3 In Paint open the Edit menu and select Paste 4 Save the file 5 Attach the screenshot to your support case System Report Cannot Be Generated If a system report cannot be generated for example if AXIS Camera Station Server does not start follow the steps below based on your version of AXIS Camera Station and attach the files to your support case For AXIS Camera Station report as described below Partial System Report For AXIS Camera Station 4 30 or later If the server cannot be accessed for unexpected reasons generate a partial system 1 Right click AXIS Camera Station Service Control in the Windows taskbar 2 Select Open AXIS Camera Station Service Control 3 Go to Tools System Report 4 Click Run to generate a partial system report with the System Report Tool 4 20 or earlier Run DirectX Diagnostic Tool as described below and provide debug logs and Windows Event Logs with your support case DirectX Diagnostic Tool Debug logs Windows Event Logs Application and System To generate information about DirectX components and drivers follow these steps 1 Open dxdiag exe Windows 8 1 Windows Server 2012 Go to the Start screen and type dxdiag Windows 10 Windows 7 Windows Vista Windows Server 2008 Open the Start menu and type dxdiag in the search field 2 If a prompt appears for the Diagnostic Tool click Yes 3 Click Save All Information and save as a text txt file 4
97. tained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material This product is only to be used for its intended purpose Trademark Acknowledgments AXIS COMMUNICATIONS AXIS ETRAX ARTPEC and VAPIX are registered trademarks or trademark applications of Axis AB in various jurisdictions All other company names and products are trademarks or registered trademarks of their respective companies Microsoft Windows Windows Vista WWW Internet Explorer DirectX Intel Intel Core Pentium and Xeon are registered trademarks of the respective holders Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can e download user documentation and software updates e find answers to resolved problems in the FAQ database Search by product category or phrase report problems to Axis support staff by logging in to your private support area e chat with Axis support staff e visit Axis Support at www axis com techsup AXIS Camera Station Table of Contents System Recomme
98. terval or to select a part of a longer recording click me to display the selection markers Move the selection markers to the desired time To select recordings from multiple cameras keep the SHIFT or CTRL key pressed while selecting cameras in the timeline Then click on the recording or use the selection markers 4 Click m to open the Export dialog 5 Select the location to export the recordings to 6 Optionally select Create playlist to create a playlist for Windows Media Player 7 Optionally add a digital signature A digital signature is used to ensure image authenticity and integrity 8 Click Export Note Recording export can also be scheduled Go to Configuration Scheduled Recording Export Upgrade Firmware Firmware is software that determines the functionality of the Axis product Using the latest firmware ensures that the device will have the latest functionality and improvements New firmware can be e downloaded from Axis via AXIS Camera Station Requires Internet connection e imported from a file for example on the hard drive or on a memory stick Devices will be offline during firmware upgrade When upgrading multiple devices the upgrade can be run in e Sequence one device at a time e Parallel upgrade all devices This option is faster but all selected devices will be offline at the same time To upgrade one or more devices follow these steps 1 Go to the Camera Management workspace see Camera
99. tion licenses can still be added in AXIS Camera Station Make a note of the Server ID in the License Registration dialog as the Server ID is required to activate the license The software can be used in grace mode for 5 days before the license is activated on Axis web site www axis com techsup acs Refer to AXIS Camera Station Installation Guide for instructions how to register and activate licenses License Types AXIS Camera Station allows different kinds of licenses to be added e Base license Allow adding a set of video channels 4 or 10 The first license installed on the system must be a base license e Upgrade license Allow adding more video channels 1 5 or 20 License Transition AXIS Camera Station allows changing the license mode Refer to the following table for more information about possible transitions 28 AXIS Camera Station Licenses AXIS Camera Station How to How to When using AXIS Camera Station for the first time Get Started with AXIS Camera Station is started automatically After completing Get Started with AXIS Camera Station cameras have been added and recording is enabled on all cameras This chapter describes how to configure recording settings for individual cameras how to configure live view settings and how to add more cameras and auxiliary devices In addition the chapter gives examples of how to configure AXIS Camera Station to get the most out of the system Configure Recor
100. tion database is lost due to hardware failure or other problems the database can be restored from a saved backup By default backup files are kept for 14 days Important Recordings are stored in the location specified in Configuration gt Recording storage and not in the database Recordings Should be backed up separately To restore the database follow these steps 1 Open AXIS Camera Station Service Control by double clicking the icon in Windows notification area See AXIS Camera Station Service Control on page 65 73 AXIS Camera Station Troubleshooting 2 Click Stop to stop the service 3 Goto the folder where the backup files are stored The backup folder is specified on the Database tab in the Service Control The backup folder contains timestamped backup files named acs system date time gt fdb and license system darte Llime rab 4 Copy acs system date time gt fdb and license system date time gt fdb to C ProgramData AXIS Communication AXIS Camera Station Server 5 Delete the files ACS FDB and LICENSE FDB 6 Rename acs system date time gt fdb to ACS FDB 7 Rename license system date time gt fdb to LICENSE FDB 8 Go back to the Service Control and click Start to start the service For information about the database and database backups see page 67 Database Best Practice To avoid problems with the database keep the following in mind Database maintenance Run database maintenance a
101. tion that detects moving objects within an area of interest The application does not require any license and can be installed on cameras with firmware 5 60 and later e AXIS Video Content Stream 1 0 is an application that improves smart search The application enables AXIS Video Content Stream in the camera and can be installed on cameras with firmware 5 50 and later The use of AXIS Video Content Stream is only permitted through AXIS Camera Station Other applications must first be downloaded from www axis com applications or from the application vendor s web site Applications can be installed on devices with support for AXIS Camera Application Platform Some applications also require a specific firmware version or camera model If the application requires a license the license key file can be installed at the same time as the application or it can be installed later using the devices Setup pages To obtain the license key file the license code included with the application must be registered at www axis com techsup compatible applications To install an application follow these steps 1 Go to the Camera Management workspace 2 Select the devices to install the application on Multiple devices can be selected 3 Right click and select Install Camera Application 4 Select the application to install and click Next 5 The Install licenses page is displayed when installing an application other than AXIS Video Motion Detection 2 1 or AXIS Vi
102. to expand Device Tags Click a tag to display all devices associated with the tag To tag devices 1 Select the devices to tag 2 Right click and select Tag Devices 3 Select Create a new tag to create a new tag or select Use existing tag and select a tag from the list To remove a tag from one or more devices 1 Click to expand Device Tags 2 Select the tag All devices associated with the tag are now displayed 3 Select the devices 4 Right click and select Untag devices 22 AXIS Camera Station Camera Management Workspace Tasks Tasks can be performed on one or multiple devices To perform a task select the devices and click the task icon in the toolbar or right click and select the task ET a oi i o un A Assign IP address to selected devices see page 46 Set password for selected devices Upgrade firmware for selected devices see page 45 Set date and time on selected devices Restart selected devices Restore selected devices This will reset most settings including the password to their factory default values The following settings are not reset uploaded camera applications boot protocol DHCP or static static IP address default router subnet mask product interface language system time IEEE 802 1x settings Install camera application A camera application is software that can be uploaded to and installed on devices For more information see Camera Applications on page 44
103. vent Configuration Click New to create a new rule and then click Add to add a trigger Select Action Button Select Command button or Toggle button and click Next For command buttons enter a button label and a tooltip For toggle buttons enter a toggle label an untoggle label and a tooltip The tooltip will be displayed when hovering the mouse pointer over the button Select the Camera or Map to add the button to Click the links to add the button to multiple cameras or maps When satisfied click Next to return to the New Rule dialog Click Next to go to the Add Actions step Click Add and select the action to use for the button Click Next to go to the Schedule step Select a schedule and then click Next to go to the Details step Click Finish to create the buttons and enable the rule If a camera has multiple buttons the order of the buttons can be modified Click Arrange when adding the button to the cameras To arrange buttons on a map go to the Live View workspace and edit the map 39 AXIS Camera Station How to Note A rule can have multiple triggers but only one action button trigger Add a PTZ Preset Position A PTZ preset is a saved pan tilt and zoom position Presets can be selected in Live View and can be used in sequences Presets can be created for cameras with PTZ cameras and cameras where digital PTZ has been enabled in the camera s Setup pages see Mechanical PIZ on page 15 To add a preset position
104. view with a hotspot the camera selected in the live view action will be loaded in the hotspot The live view action can also be used to restore open AXIS Camera Station Clients from the taskbar or bring the clients to the front of other applications The output action sets the state of an output port This is used to control the device connected to the output port for example to switch on a light or lock a door Before using the output action an output port must be added to AXIS Camera Station Go to Configuration gt I O Settings See Add Inputs and Outputs on page 42 The HTTP notification action sends an HTTP request to a camera a door controller or an external web server HTTP notifications can for example be used to enable or disable a feature in the camera or to open close lock or unlock a door connected to a door controller The example described in this chapter demonstrates how to use Event Configuration to create a rule that starts a recording raises an alarm and sends an e mail each time a door is opened The door switch is connected to an input port of the camera monitoring the door Start by creating a new rule 1 Open the Configuration menu and select Event Configuration 2 Click New to open the New Rule dialog 51 AXIS Camera Station Event Configuration e Event Configuration Rules A rule is described of what actions to take when certain triggers occur Customize rules by adding new or edit existin
105. xy server s IP address or host name and port number under Manual settings It is also possible to bypass the proxy server for devices on the local network Select Do not use proxy server for addresses beginning with to exclude certain servers from access by the proxy Use semicolons to separate entries Select Always bypass proxy server for local addresses to bypass the proxy server when connecting to the AXIS Camera Station Server installed on same computer as the Client Server Port Configuration The ports 55752 HTTP 55754 TCP and 55753 streaming are used on the AXIS Camera Station Server computer for communication between the Server and the AXIS Camera Station Client If required the ports can be changed from AXIS Camera Station Service Control see AXIS Camera Station Service Control on page 65 User Permissions Using Windows Active Directory a high level of security can be implemented in AXIS Camera Station when granting user permissions Before users can be granted access to AXIS Camera Station they must be added to the local computer or have an Active Directory user account A user can be granted access as an individual or as part of a group In cases where a user is granted access as an individual he will retain this right plus receive the rights he receives as part of a group For example a user is given access to camera X as an individual The user is also a member of a group The group is given access to cameras Y an

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