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Customer order # 11356L Manufacturer part # 11356LB Rev. 1

1. 25 RU ERROR 55 Cleaning Iota tat dad 56 C Teams 6 56 Cleaning the Printhead and Platen 56 Cleanine tlie SENSORS oie dicti u ev ee ea em 57 Cleaning the Power Peel Rewind Module esses 62 Cleaning the Value Peel otr Module 2 4 aa a 63 Cleans the C utter MIOGUIE co A ao aa T Dae d URN 64 vi Zebra Z4M Z6M Printers User s Guide MAAC AU OT OE a OO O ER RA O OVE 65 Printhead Pressure Adjusiment are etus qtue edid imd ee 65 Rewind Media de dear ee 67 Fase Replacement ie be ie ee cid 68 LEOUDLESNOOLNE unseren 69 LCD Error Conditions and Warnings era 69 Print Oualits ProbleffiS es ae eben 71 Cormmilmmcatdorn Problems 22 oo ee eod aan def 73 Printer DIA SNOS Su oue toes uie kassel 75 POVNET ORN Testen O A O ON NORO 75 Additonal Printer Self ee ai 75 CANCEL KOV SEM Teste dota p ntc eis 76 PAUSE Key Self Test nee TI FEED Eey DEM Test nennen 18 Communications Diagnostics 79 Loading Factory Del alts A a RR eb 79 o A ONO PE 81 General o pe II A OM tina sian ee 8l Printing Specifications o eue Eee etes obti eo e Lebe boo b ERE ee 82 BTID OBS Pe CHC ALONG pi ee 82 Media SPeCILICALIONS morenie A
2. spindle end cap until it clicks into place as shown in Figure 21 To place the spindle in the low tension position firmly push in the end cap until it clicks into place Spindle End Cap Spindle End Cap Pen Retracted q Pa Pan RR Normal Position Low Tension Position Figure 21 Loading the Ribbon CAUTION Always use ribbon that is wider than the media The smooth liner of the ribbon protects the printhead from wear For direct thermal printing do not load ribbon in the printer Refer to Figure 22 Press the printhead open lever The printhead assembly springs up 2 Orient the ribbon as shown Push the ribbon roll completely onto the ribbon supply spindle 3 Pull the end of the ribbon over the ribbon sensor under the printhead assembly and out the front of the printer 4 Hold the ribbon snug and free of wrinkles and in line with the guide mark near the left edge of the ribbon guide plate Close the printhead assembly 5 Wind the ribbon clockwise onto the ribbon take up spindle 34 Zebra Z4M Z6M Printers User s Guide Release Tension Blades Ribbon Take up Spindle Ribbon Printhead Guide Plate Assembly Ribbon upply Spindle Printhead Open Lever Ribbon Sensor Ribbon Loaded Release Tension Blades Knob Ribbon Take up Spindle Ribbon Printhead Guide Plate Assembly upply Spindle Printhead Open Lever Ribbon Sensor Figure 22 Zebra Z4M Z6M Printers User
3. 10 3 m maximum To minimize electrical noise pickup in the cable e Keep data cables as short as possible Do not bundle the data cables tightly with the power cords Do nottie the data cables to power wire conduits NOTE Zebra printers comply with FCC Rules and Regulations Part 15 for Class B Equipment using fully shielded data cables Use of unshielded cables may increase radiated emission above the Class B limits NOTE RS 422 and RS 485 applications should use twisted shielded pairs as recommended in the Appendix of the TIA EIA 485 Specification 18 Zebra Z4M Z6M Printers User s Guide Printer Basics Front Panel This section discusses the functions of the controls and indicators on the printer Become familiar with each of these functions before operating the printer Front Panel Display The front panel display shown in Figure 13 communicates operational status and programming modes and parameters POWER PAUSE ERROR DATA SELECT SETUP EXIT CANCEL Figure 13 Zebra Z4M Z6M Printers User s Guide 19 Front Panel Keys E Forces the printer to feed one blank label each time the key is pressed FEED Printer not printing one blank label immediately feeds Printing one blank label feeds after the current batch of labels is complete Starts and stops the printing process PAUSE Printer not printing no printing occurs Press PAUSE again to resume printing
4. However if you encounter difficulties with calibration use the transmissive sensor For details see Transmissive Sensor on page 10 Zebra Z4M Z6M Printers User s Guide 9 Adjusting the Reflective Sensor Refer to Figure 7 1 Open the printhead assembly by pressing the printhead open lever 2 Locate the reflective sensor positioning lever 3 Move the reflective sensor positioning lever across the width of the media until the reflective sensor aligns with the start of label indicator The glow of the red light assists in the proper placement of the reflective sensor 4 Close the printhead assembly Printhead Assembly Reflective Sensor Positioning Printhead Open Lever Figure 7 Transmissive Sensor The transmissive sensor is in a fixed position and enabled via the front panel refer to SENSOR SELECT on page 41 for details 10 Zebra Z4M Z6M Printers User s Guide Loading the Ribbon Refer to Figure 8 For more detailed information refer to the instructions that begin on page 34 Ribbon Take up Spindle Ribbon p di z Printhead Guide Plate O Assembly O Ribbon Supply Spindle Printhead Open Lever Figure 8 Zebra Z4M Z6M Printers User s Guide 11 Auto Calibration During auto calibration the printer determines the label length and media ribbon sensor settings Auto calibration occurs when the printer is turned on and each time the printer recovers from an error condition To clear
5. Display Shows Action Explanation PRINTER READY Normal printer operation Setting Print Parameters Adjusting Print Darkness Press the INCREMENT key to increase darkness Press the DECREMENT key to decrease darkness Default 10 Range 0 to 30 Darkness settings are dependent upon a variety of factors including ribbon type media and the condition of the printhead You may adjust the darkness for consistent high quality printing If printing is too light or if there are voids in printed areas increase the darkness If DARKNESS printing is too dark or if there is spreading or bleeding of printed areas decrease the darkness The FEED Key Self Test on page 78 can also be used to determine the best darkness setting Since the darkness setting takes effect immediately you can see the results on labels that are currently printing CAUTION Set the darkness to the lowest setting that provides good print quality Darkness set too high may cause ink smearing and or it may burn through the ribbon Darkness settings may also be changed by the driver or software settings Adjusting the Tear off Position Press the INCREMENT key to increase the value press the DECREMENT key to decrease the value Each press of the key adjusts the tear off position by four dot rows TEAR OFF Default 0 Range 120 to 120 This parameter establishes the position of the media over the tear off peel off bar after printing The label and liner can
6. or CUTTER JAM errors One Tash n On A partial format has been received and there has been no subsequent data activity Zebra Z4M Z6M Printers User s Guide 21 Roll Media Loading Tear off Mode Refer to Figure 14 PR db N 9 Press the printhead open lever The printhead assembly springs up Flip down the media supply guide Slide out the media guide as far from the printer frame as possible Place the roll of media on the media supply hanger and orient the media properly Flip up the media supply guide Slide in the media supply guide so that it just touches but does not restrict the edge of the roll Feed the media under the dancer through the slot in the transmissive sensor under the ribbon sensor and out the front of the printer Ensure that the media 15 against the back of the transmissive sensor Slide in the media guide so that it just touches but does not restrict the edge of the media Close the printhead assembly 10 If the printer is paused the PAUSE light is on press the PAUSE key to enable 22 printing Media Supply Guide Transmissive Sensor Printhead Assembly Ribbon Media Guide Sensor Te Printhead Open Lever Figure 14 Zebra Z4M Z6M Printers User s Guide Cutter Mode Cutter option required Refer to Figure 15 A WO N e 9 Press the printhead open lever The printhead assembly springs up Flip down the
7. ACTIVE positive voltage permits the host to send data When the printer places DTR in the INACTIVE negative voltage state the host must not send data T NOTE When XON XOFF handshaking is selected data flow is controlled by the ASCII Control Codes DC1 XON and DC3 XOFF The DTR Control lead has no effect Request to send RTS is a control signal from the printer that is connected to the clear to send CTS input at the host computer RTS is always ACTIVE positive voltage when the printer is on CAUTION This printer complies with FCC Rules and Regulations Part 15 for Class B Equipment using fully shielded six foot data cables Use of longer cables or unshielded cables may increase radiated emissions above the Class B limits Zebra Z4M Z6M Printers User s Guide 89 90 RS 485 Interface Figure 38 illustrates the pin connections on the DB 25 connector at the rear of the printer that are used for the RS 485 communication protocol ve N OTE XON XOFF handshaking must be used for RS 485 communications DB 25P Connector to Printer Id Signal Ground Reference Data Input A ie Data Output A Data Input B Data Output 19 Sh 3 14 6 Figure 38 Zebra Z4M Z6M Printers User s Guide Parallel Data Communications Table 7 illustrates the pin connections on the bi directional parallel connector at the rear of the printer Table 7 De
8. Agreement YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS ZEBRA TECHNOLOGIES CORPORATION PRINTER SOFTWARE AND FIRMWARE LICENSE AGREEMENT PSFLA BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS AGREEMENT IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS DO NOT OPERATE THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER ENCLOSURES AND ALL PACKAGING FOR A FULL REFUND Zebra Technologies Corporation ZEBRA hereby grants you a non exclusive non transferable license to use the SOFTWARE and FIRMWARE embedded in the printer and the accompanying documentation according to the following terms 1 The printer enclosed with or otherwise associated with this Agreement has or includes certain SOFTWARE and FIRMWARE therein which is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties The SOFTWARE and FIRMWARE is licensed not sold Such SOFTWARE and or FIRMWARE may include but is not limited to SOFTWARE and or FIRMWARE that 1s licensed under one or more of the following trademarks ZPL Zebra Programming Language Zebralink Web View Web Alert ZBI Zebra Basic Interpreter BarOne ZTools Utilities ZebraNet View for IP ZebraNet Alert PC Management Program ZebraNet View for Networks and ZebraNet Connect 2 GRANT OF LICENSE This License grants you the following rights e SOFTWARE and FIRMWARE You may use access display
9. New Over 1 Million Inches Less Than 1 Million Inches Properly Maintained Without Proper Care Preventive Maintenance For optimum performance clean the printhead regularly after every roll of thermal transfer ribbon or after every roll of direct thermal labels Take care when handling or cleaning the printhead by removing any jewelry that may scratch the printhead and use a grounding strap or anti static mat to discharge static electricity that could damage the printhead To start only use the pre soaked isopropyl alcohol cleaning swabs provided in the preventive maintenance kit First turn off the printer and open the printhead Lightly blow or brush away any loose dust and lint particles within the print mechanism 1 rollers media ribbon sensors and printhead NEVER use any hard metallic or abrasive objects such as a screwdriver to remove adhesives or other contaminants that may have built up on the printhead 58 Zebra Z4M Z6M Printers User s Guide Next press the swab tip against the printhead and swipe the print elements from end to end Then turn the platen rollers while wiping them from side to side Repeat this step until the swab no longer shows dirt Avoid the Contributing Factors to Premature Printhead Failure Abrasion Over time the movement of media ribbon across the printhead wears through the protective ceramic coating exposing and eventually damaging the print elements dots In order to avoi
10. OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO ANY IF ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE OF LACK OF VIRUSES AND OF LACK OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT ALSO THERE IS NO WARRANTY OR CONDITION OF TITLE OF QUIET ENJOYMENT OR OF NONINFRINGEMENT THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SOFTWARE AND FIRMWARE IS WITH YOU ZEBRA DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE OR FIRMWARE WILL BE UNINTERRUPTED OR ERROR FREE 9 EXCLUSION OF ALL DAMAGES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL ZEBRA OR ITS SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL INCIDENTAL DIRECT INDIRECT SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR ANY INJURY TO PERSON OR PROPERTY DAMAGES FOR LOSS OF PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION FOR LOSS OF PRIVACY FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE FOR NEGLIGENCE AND FOR ANY PECUNIARY OR OTHER LOSS WHATSOEVER ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE OR FIRMWARE WHETHER BASED ON CONTRACT TORT NEGLIGENCE STRICT LIABILITY OR OTHERWISE EVEN IF ZEBRA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THIS EXCLUSION OF DAMAGES SHALL BE EFFECTIVE EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PUR
11. RS 422 or RS 485 setting is being used Check the printer driver or software communications settings if applicable A label format was sent to the printer but not recognized The DATA light flashes but no printing occurs Problem The prefix and delimiter characters set in the Verify the prefix and delimiter characters See page 49 printer do not match the ones in the label format Incorrect data is being sent to the printer Check the communication settings on the computer Ensure that they match the printer settings 74 Zebra Z4M Z6M Printers User s Guide Printer Diagnostics Power On Self Test A Power On Self Test POST is performed automatically each time the printer 1s turned on During this test sequence the front panel lights and liquid crystal display LCD monitor the progress of the POST If the printer fails any of these tests the word FAILED is added to the display If this occurs notify an authorized Zebra reseller Additional Printer Self Tests These self tests produce sample printouts and provide specific information that help determine the operating conditions for the printer Each self test 1s enabled by pressing a specific front panel key or combination of keys while turning the POWER switch on Keep the key s depressed until the DATA light turns off approximately five seconds When the Power On Self Test is complete the selected self test starts automatically NOTE When performing se
12. User s Guide 7 Gray lines on blank labels with no consistent pattern Problem The printhead is dirty Clean the printhead according to the instructions on page 56 Light consistent vertical lines running through all of the labels Problem The printhead or platen roller is dirty Clean the printhead platen roller or both according to the instructions on page 56 Intermittent creases on the left and right edges of the label Problem There is too much pressure on the printhead Reduce the printhead pressure Refer to Printhead Pressure Adjustment on page 65 Wrinkled ribbon Problem The ribbon is not loaded NEM NN Load the ribbon correctly EN Ribbon Loading on The darkness setting is incorrect Set the darkness to the lowest possible setting for good Set the pressure to the minimum required for good print The media is not feeding correctly It is Make sure that the media guide and media supply guide 72 Zebra Z4M Z6M Printers User s Guide Calibration Problem Solution Loss of printing registration on labels Excessive vertical drift in top of form registration Auto Calibrate failed Adjust the reflective sensor position See page 10 Set the printer for the correct media type See page 41 Ensure that the media guides are properly positioned Via the front panel locate the SENSOR SELECT menu item page 41 and manually select the correct sensing metho
13. a soft bristle brush and or vacuum cleaner Cleaning the Printhead and Platen Roller Inconsistent print quality such as voids in the bar code or graphics may indicate a dirty printhead For best results perform the following cleaning procedure after changing every roll of ribbon NOTE The printer can remain on while you are cleaning the printhead In this way all label formats images and all temporary parameter settings stored in the printer s internal memory are saved In addition also keep the value peel engaged while cleaning the platen roller media must be unloaded to do this to reduce the risk of bending the tear off peel off bar To clean the printhead refer to Figure 24 and follow these steps 1 Open the printhead assembly 2 Remove the media and ribbon if loaded 3 Using a swab soaked in solvent wipe along the print elements from end to end The print elements are on the brown strip just behind the chrome strip on the printhead Allow sufficient time for the solvent to evaporate 4 Manually rotate the platen roller and clean thoroughly with solvent and a pad 5 Brush vacuum any accumulated paper lint and dust away from the media and ribbon paths 6 Reload media and or ribbon and close the printhead assembly NOTE If print quality has not improved after performing this procedure try cleaning the printhead with Save A Printhead cleaning film see page 58 for details This specially coat
14. advance to some of the displays 2 Press the INCREMENT H or DECREMENT key to scroll to the setting you wish to change 3 Press the SELECT key to toggle the functionality of the INCREMENT H and DECREMENT keys 4 Press the INCREMENT H or DECREMENT keys to increase or decrease the value answer yes or no print a label or select the digit you wish to change 5 Press the SELECT key again to use the INCREMENT H and DECREMENT 5 keys to scroll to the desired menu item Table 1 Parameter Selections Explanation PRINTER READY You are ready to configure the printer DARKNESS 0 to 30 default setting is 10 PRINT MODE Tear off peel off liner take up cutter rewind default setting is tear off MEDIA TYPE Non continuous continuous default setting is non continuous SENSOR TYPE Web mark default setting is web PRINT METHOD Thermal transfer direct thermal default setting is thermal transfer 6 After you have configured the print method press the SETUP EXIT key to save the changes and exit the configuration mode 14 Zebra Z4M Z6M Printers User s Guide Configuring the Software or Printer Driver Many printer settings may also be controlled by your printer s driver or label preparation software Refer to the driver or software documentation for more information Printing a Test Label To print a test label 1 Turn off the printer 2 Press and hold the CANCEL key while turning
15. all of the available formats LIST FORMATS This selection is used to print a label that lists all of the formats currently stored in the printer s RAM FLASH memory optional EPROM or optional memory card List Setup Press the INCREMENT key to print a label listing the current printer LIST SETUP configuration This selection is used to print a label that lists the current printer configuration information Same as the CANCEL Key Self Test on page 76 List All Press the INCREMENT key to print a label listing all of the available LIST ALL fonts bar codes images formats and the current printer configuration This selection is used to print a label that lists the five previous selections as described Zebra Z4M Z6M Printers User s Guide 43 Display Shows Action Explanation Initialize Memory Card CAUTION Perform this operation only when it is necessary to erase all previously stored information from the optional memory card Press the SETUP EXIT key to bypass this function 1 Press the INCREMENT key to select YES If your printer is set to require a password you are prompted to enter the password Enter the password and then press the SELECT key The display asks INITIALIZE CARD Press the INCREMENT key to select YES The front panel LCD asks ARE YOU SURE INITIALIZE CARD 4 Press the INCREMENT key YES to begin initialization Or Press the DECREMENT key NO to cancel the request and re
16. an error open and close the printhead assembly and then press the PAUSE key The printer begins auto calibration when all errors have been cleared The results of the auto calibration are stored in the printer s memory and are retained even if printer power is removed These parameters remain in effect until the next calibration 15 performed gt NOTE The auto calibration process does not take place if the ZPL command or front panel setting for MEDIA POWER UP or HEAD CLOSE is set either to feed or no motion In these cases the printer assumes the media is correctly positioned and starts printing without auto calibrating 12 Zebra Z4M Z6M Printers User s Guide Operator Controls POWER Switch The POWER switch is located at the back of the printer above the power cord Turn on the printer Front Panel For a more detailed explanation of the front panel keys and lights shown in Figure 9 refer to the instructions that begin on page 19 POWER PAUSE ERROR DATA SELECT SETUP EXIT CANCEL Figure 9 Zebra Z4M Z6M Printers User s Guide 13 Configuring the Printer The configuration procedure in Table 1 contains the information you need to get your printer up and running but it is not comprehensive Refer to page 37 for more information 1 Press the SETUP EXIT key at the PRINTER READY display to enter the configuration mode NOTE You need to press the INCREMENT key more than once to
17. be torn off or cut between labels 40 Zebra Z4M Z6M Printers User s Guide Display Shows Action Explanation Selecting Print Mode Press the INCREMENT or DECREMENT key to display other choices Default Tear off PRINT MODE Selections Tear off cutter peel off liner take up rewind Print mode settings tell the printer the method of media delivery that you wish to use Be sure to select a print mode that your hardware configuration supports as some selections displayed are for optional printer features Setting Media Type Press the INCREMENT or DECREMENT key to display other choices Default Continuous Selections Continuous non continuous MEDIA TYPE This parameter tells the printer the type of media you are using Selecting continuous media requires that you include a label length instruction in your label format LLxxxx if you are using ZPL or ZPL Il When non continuous media is selected the printer feeds media to calculate label length the distance between two detections of the inter label gap webbing or alignment notch or hole Setting the Sensor Type Press the INCREMENT or DECREMENT key to display other choices Default Web Selections Web mark SENSOR TYPE This parameter tells the printer whether you are using media with a web gap space between labels notch or hole to indicate the separation between labels or if you are using media with a black mark printed on the back If your media does
18. is configured as Data Terminal Equipment DTE The serial data cable used to connect the printer to the host computer 15 one of two styles e 9 pin to 25 pin cable null modem cable must have a 9 pin D type DB 9S connector on the end that is plugged into the serial port at the computer and a 25 pin D type DB 25P connector on the other end that is plugged into the connector at the rear of the printer Figure 36 shows the required cable connections DB 9S DB 25P Connector Connector to P C to Printer OMAN OA R ON Figure 36 e 25 pin to 25 pin cable null modem cable must have 25 pin D type DB 255 connector on the end that is plugged into the serial port at the computer and a 25 pin D type DB 25P connector on the other end that is plugged into the connector at the rear of the printer Figure 37 shows the required cable connections DB 25S DB 25P Connector Connector to P C to Printer Figure 37 88 Zebra Z4M Z6M Printers User s Guide Hardware Control Signal Descriptions For all RS 232 input and output signals the ZAM and Z6M printers follow both the Electronics Industries Association EIA RS 232 and the Consultative Committee for International Telegraph and Telephone CCITT V 24 standard signal level specifications When DTR DSR handshaking is selected the Data Terminal Ready DTR control signal output from the printer controls when the host computer may send data DTR
19. media supply guide Slide out the media guide as far from the printer frame as possible Place the roll of media on the media supply hanger and orient the media properly Flip up the media supply guide Slide in the media supply guide so that it just touches but does not restrict the edge of the roll Feed the media under the dancer through the slot in the transmissive sensor under the ribbon sensor and through the cutter module Ensure that the media is against the back of the transmissive sensor Then slide in the media guide so that it just touches but does not restrict the edge of the media Close the printhead assembly 10 If the printer is paused the PAUSE light is on press the PAUSE key to enable printing Media Supply Guide Printhead Assembly i Ribbon Ma Sensor Guide Transmissive Printhead Sensor anger Open Lever Figure 15 Zebra Z4M Z6M Printers User s Guide 23 Value Peel off Mode Value peel off option required Refer to Figure 16 QN A WO N e Press the printhead open lever The printhead assembly springs up Flip down the media supply guide Slide out the media guide as far from the printer frame as possible Place the roll of media on the media supply hanger and orient the media properly Flip up the media supply guide Slide in the media supply guide so that it just touches but does not restrict the edge of the roll Feed the medi
20. not have black marks on the back leave your printer at the default setting web Setting the Sensor Select Press the INCREMENT or DECREMENT key to display other choices Default Auto select Selections Auto select reflective transmissive SENSOR SELECT This parameter tells the printer the sensor you wish to use Auto select is compatible with most types of media However if you encounter difficulties with calibration refer to Types of Media on page 6 to help you choose the appropriate sensor for your media Select the reflective sensor with either continuous or non continuous black mark media choose the transmissive sensor if you are using non continuous web media Zebra Z4M Z6M Printers User s Guide 41 Display Shows 42 PRINT METHOD PRINT WIDTH Action Explanation Selecting Print Method Press the INCREMENT key for the next value press the DECREMENT key for the previous value Default Thermal transfer Selections Thermal transfer direct thermal The print method parameter tells the printer the method of printing you wish to use direct thermal no ribbon or thermal transfer using thermal transfer media and ribbon NOTE Selecting direct thermal when using thermal transfer media and ribbon creates a warning condition but printing continues Setting Print Width Press the INCREMENT key to increase the value press the DECREMENT key to decrease the value To change the unit of mea
21. run or otherwise interact with RUN the SOFTWARE and FIRMWARE in connection with operating the printer which is enclosed with or otherwise associated with this PSFLA PRINTER The primary user of the PRINTER may make a second copy for his or her exclusive use on a portable computer printer e Storage Network Use You may also store or install a copy of the SOFTWARE and FIRMWARE on a storage device such as a network server used only to RUN the SOFTWARE and FIRMWARE on your other PRINTERS over an internal network however you must acquire and dedicate a license for each separate PRINTER on which the SOFTWARE and FIRMWARE is RUN from the storage device A license for the SOFTWARE and FIRMWARE may not be shared or used concurrently on different PRINTERS e Reservation of Rights All rights not expressly granted are reserved by ZEBRA e Accessing Services Using the SOFTWARE and FIRMWARE Your use of any service accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and may be governed by separate terms of use conditions or notices 3 RESTRICTIONS e You must maintain all copyright notices on all copies of the SOFTWARE and FIRMWARE Limitations on modification You may not modify adapt translate or create derivative works based on this SOFTWARE OR FIRMWARE or the accompanying documentation Limitations of Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble t
22. s Guide 35 Ribbon Removal To remove the ribbon 1 If the ribbon has not run out break it between the ribbon guide plate and the ribbon take up spindle 2 While turning the ribbon take up spindle release knob counterclockwise sgueeze the ribbon against the ribbon take up spindle tension blades 3 When the tension blades collapse into the ribbon take up spindle hold the release knob and rotate the spent ribbon toward the rear of the printer Then slide off the ribbon 36 Zebra Z4M Z6M Printers User s Guide Configuration After you have installed the media and ribbon and the Power On Self Test POST 15 complete the front panel display shows PRINTER READY If the printer fails its POST refer to page 75 Use the front panel display and the four keys directly below it to set printer parameters for your application gt NOTE Printers operating on an IP network can be quickly configured using ZebraLink WebView optional ZebraNet PrintServer II required For information refer to ZebraNet Networking PrintServer II Installation and User s Guide NOTE Unless otherwise noted all parameters are listed in the order they are displayed starting with DARKNESS Entering the Setup Mode To enter the programming mode press the SETUP EXIT key Press the INCREMENT or DECREMENT key to scroll to the setting you wish to change Press the SELECT key to toggle the functionality of the I
23. the printhead negative numbers adjust the position up the label toward the printhead Adjusting Left Position Press the DECREMENT key to move to the next position press the INCREMENT key to change between and and to increase the value of the digit The displayed value represents dots Default 0000 Range 9999 to 9999 LEFT POSITION NOTE Fora negative value enter the value before changing to the minus sign This parameter establishes how far from the left edge of a label the format begins to print by adjusting horizontal positioning on the label Positive numbers adjust the printing to the left by the number of dots selected negative numbers shift printing to the right Zebra Z4M Z6M Printers User s Guide 5 Display Shows Action Explanation WEB S MEDIA S These parameters are automatically set during the calibration procedure They RIBBON S should only be changed by a gualified service technician Refer to the TAKE LABEL S maintenance manual for more information on these parameters MEDIA LED Press the SELECT key repeatedly to skip these parameters RIBBON LED LCD Display Adjustment Press the DECREMENT key to decrease the value reduce brightness press the INCREMENT key to increase the value LCD ADJUST increase brightness Range 00 to 19 This parameter allows you to adjust the brightness of your display if your display is difficult to read Format Convert Press the INCREMENT or DE
24. the take up spindle counterclockwise to wind up the excess material gt NOTE The liner must be attached to the take up spindle for the printer to operate properly Make sure the edge of the liner 15 flush against the backplate of the take up spindle see Rewind Media Alignment on page 67 for details 30 Zebra Z4M Z6M Printers User s Guide 14 Slide the rewind media guide against the media and tighten the thumbscrew to lock it into position 15 Close the printhead assembly 16 If the printer is paused the PAUSE light is on press the PAUSE key to enable printing Transmissive Sensor Value Peel Lever Printhead Assembly Printhead Open Lever Ribbon Media Sensor Alignment Spindle Media Guide Media Supply Guide Spindle Rewind Media Guide Thumbscrew Figure 19 Media Removal 1 Cut the media between the media alignment spindle and the take up spindle 2 Rotate the take up spindle counterclockwise until the rewind media guide 1s in the 12 o clock position 3 Loosen the thumbscrew and slide out the rewind media guide to the end of the take up spindle 4 Slide the core with the roll of media from the take up spindle Zebra Z4M Z6M Printers User s Guide 31 Fanfold Media Loading Fanfold media feeds through either the bottom or rear access slot Refer to Figure 20 l 2 3 4 5 32 Press the printhead open lever The printhead assembly springs up
25. 12 HM CONF IGURATION RAN R MEMORY pete ONBOARD FLA CONVERT JE RESOLUTION AED 0 003 004 150 ADDRESS 255 000 000 000 SUBNET MASK 060 000 000 000 DEFAULT GATEWAY 2000 12 18 12 18 18 TIME STAMP FIRMWARE IN THIS PRINTER IS COPYRIGHTED Figure 30 The configuration may be changed either temporarily for specific label formats or ribbon and label stock or permanently by saving the new parameters in memory Refer to page 14 for further information about the configuration procedure 76 Zebra Z4M Z6M Printers User s Guide PAUSE Key Self Test This self test can be used to provide the test labels reguired when making aS semblies See the sample pr intout in 1934567890123456789012345678901234567890123456789012345678901234567 Fi gure 3 1 1 Turn off the printer 2 Press and hold the PAUSE key while turning on the power 3 Release the PAUSE key after the DATA light turns off approximately five seconds Figure 31 e The initial self test prints 15 labels at 2 51 mm per second then automatically pauses the printer When the PAUSE key is pressed an additional 15 labels print e Pressing the CANCEL key while the printer is paused alters the self test When the PAUSE key is pressed the printer prints 15 labels at 6 152 mm per second Pressing the CANCEL key again while the printer is paused alters the self test again When the PAUSE k
26. 265 VAC 48 62 Hz 5 Amps fused 90 265 VAC 48 62 Hz 5 Amps fused Agency Approvals UL 1950 CISPR 22 class B CSA 22 2 No 950 95 EN60950 EN500824 Complies with FCC Class B and Canadian Doc Class A rules Carries the CE mark of compliance Relative 2096 to 8596 non condensing 2096 to 8596 non condensing e RS 232 CCITT V 24 and RS 485 serial data interface 600 to 38400 baud parity bits character and XON XOFF or DTR DSR handshake protocol required RS 485 serial data interface 600 to 38400 baud parity bits character Communication Interface all selectable XON XOFF handshake protocol required 8 bit parallel data interface supports IEEE 1284 bi directional parallel communication in nibble mode Error detection CRC protocol Zebra Z4M Z6M Printers User s Guide 81 Printing Specifications Printing Specifications Print resolution 203 dots inch 203 dots inch 300 dots inch Dot size 0 00492 0 125 mm 0 00492 0 125 mm width x length 0 0033 x 0 084 mm x 0 0033 x 0 084 mm x 0 0039 0 099 mm 0 0039 0 099 mm Maximum print 203 dots inch 105 2667 mm 1651 mm Bar code 203 dots inch 5 mil to 50 mil 5 mil to 50 mil modulus X 300 dots inch 3 3 mil to 33 mil 3 3 mil to 33 mil dimension 203 dots inch Per second Per second Per second Per second 7 8 9 10 178 mm 7 8 9 10 178 mm 203 mm 203 mm 229 mm 229 mm Programmable 254 mm 254 mm constant print 300 dots inch Per seco
27. AA 83 Bee A asa A ROI ae 83 Zebra Programming Language ZPL sauna a a 84 Bar CONE PCM Ne THE 84 AG PONEV CON 85 Power Lite Cord Specil CAUONIS ae aka one eu ui oe e arde dede 85 EO OE ERA V RO 87 Printer Interface Technical Information eee rennen 87 Serial Data Commu nicatons ier ler aan aaia 87 Parallel Data Communications 1 aaa 9 Zebra Z4M Z6M Printers User s Guide vii Zebra Z4M Z6M Printers User s Guide Welcome Hello e This user s guide provides all the information you need to operate the Z4M or Z6MTM printer The ZPL II Programming Guide Volume I and Volume II part 45540L details how to create the perfect label format for your application The guide explains how the optional ZBI extends the power of ZPL II by allowing custom programs to be written that operate within the printer directly interfacing with bar code scanners keyboard display devices etc The guide also contains information about the enhanced operating system features of your printer There are three ways to obtain this guide on the accessory CD ROM supplied with the printer on our web site www zebra com or by ordering printed manuals from your distributor The ZebraNet Networking PrintServer II Installation and User s Guide part 45537L explains how you can quickly set up your pri
28. CREMENT key to display other choices FORMAT CONVERT Default None Selections None 150 V 300 150 V 600 200 V 600 300 V 600 Selects the bitmap scaling factor The first number is the original dots per inch dpi value the second is the dpi to which you would like to scale Password Level Press the INCREMENT DECREMENT key to display other choices Default Selected items PASSWORD LEVEL Selections Selected items all items This parameter allows you to select whether certain Zebra selected menu items selected items or all menu items all items are password protected 52 Zebra Z4M Z6M Printers User s Guide Display Shows IP RESOLUTION IP PROTOCOLS IP ADDRESS SUBNET MASK DEFAULT GATEWAY Action Explanation IP Resolution Press the INCREMENT or DECREMENT key to display other choices Default Dynamic Selections Dynamic permanent Depending on the selection allows either the user permanent or the server dynamic to select the IP address For more information refer to ZebraNet Networking PrintServer Il Installation and User s Guide IP Protocols Press the INCREMENT or DECREMENT key to display other choices Default All Selections All gleaning only RARP BOOTP DHCP DHCP BOOTP If dynamic was chosen in the previous parameter this selection determines the method s by which the PrintServer Il receives the IP address from the server For more informat
29. ENT key to move to the next digit position press the INCREMENT 4 key to increase the value of the digit Default 000 Range 000 999 NETWORK ID Network ID is used to assign a unique number to a printer used in an RS 422 RS 485 network This gives the host computer the means to address a specific printer If the printer is used in a network you must select a network ID number This does not affect TCP IP or IPX networks Setting Communications Mode Press the INCREMENT or DECREMENT key to display other choices Default Normal mode Selections Normal mode diagnostics The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer When diagnostics is selected all data sent from the host computer to the printer is printed as straight ASCII hex characters The printer prints all characters received COMMUNICATIONS including control codes like CR carriage return A sample printout is shown Figure 33 on page 79 NOTES on diagnostic printouts FE indicates a framing error OE indicates an overrun error PE indicates a parity error NE indicates noise For any errors check that your communication parameters are correct Set the print width equal to or less than the label width used for the test See page 42 for more information 48 Zebra Z4M Z6M Printers User s Guide Selecting Prefix and Delimiter Characters Prefix an
30. Establishing Communication 17 Syse Considerado 17 omo MIEL EO TEN 17 Data Specie atlofis zio ooi 17 RGU MENIS A O OE 18 IM E DOSICS TERN 19 POMC besoin ND E ORT E 19 Front Panel Dis play Suiten uio e ee 19 Bron Panel e VS conosce eti edi ee 20 Lions oceani ee M ed e que du E S iii 21 Roll Medi istoc uoto AE 22 Tear ff Mode i ana 22 Cutter 23 Value Pecko Modena aa 24 Bier sFr Ode eo iade een 26 Power Peel Rewind Peel Mode anna 28 Power Peel Rewind Rewind Mode ene 30 Fantold Media L 6311 uota ette ee u 32 IA RR OE O ON M ESL OE TON V NINI 34 Loading the RIDDOM nano aaa a ae eier 34 Ribbonr REMOVA leae NE eek 36 OM S OU 27 Enterins tlie Setup Mod 22 ee e oui Ud a utu SNI Changing Password Protected 5 38 Leavin tine Setup NO E v ena a E 39 Configuration and Calibration Sequence 40 Routine Care and Adjustmenks
31. Flip down the media supply guide Slide out the media guide as far from the printer frame as possible Pass the fanfold media over the media supply hanger Flip up the media supply guide Slide in the media supply guide so that it just touches but does not restrict the edge of the media Thread the media under the dancer through the slot in the transmissive sensor under the ribbon sensor and out the front of the printer Ensure that the media is against the back of the transmissive sensor Then slide in the media guide so that it just touches but does not restrict the edge of the media Close the printhead assembly Zebra Z4M Z6M Printers User s Guide Rear Feed Media Supply Guide Printhead di U Assembly I Transmissive 1 L 2 AE KEY Dancer Ribbon Media Guide Sensor Printhead Open Lever Bottom Feed Media Supply Guide Printhead P di Assembly Transmissive Sensor Ribbon Media Guide Sensor Printhead Open Lever Figure 20 Zebra Z4M Z6M Printers User s Guide 33 Ribbon Loading NOTE The ribbon supply spindle in your printer is a dual tension variety Most applications require the spindle to be in the normal position The low tension position 15 recommended only when a wide ribbon is used and normal tension hampers the ribbon movement NOTE To place this spindle in the normal position firmly pull out the
32. License Agreement 7 EXPORT RESTRICTIONS You agree that you will not export or re export the SOFTWARE and or FIRMWARE any part thereof or any process or service that is the direct product of the SOFTWARE and or FIRMWARE the foregoing collectively referred to as the RESTRICTED COMPONENTS to any country person or entity subject to U S export restrictions You specifically agree not to export or re export any of the RESTRICTED COMPONENTS 1 to any country to which the U S has embargoed or restricted the export of goods or services which currently include but are not necessarily limited to Cuba Iran Iraq Libya North Korea Sudan and Syria or to any national of any such country wherever located who intends to transmit or transport the RESTRICTED COMPONENTS back to such country ii to any person or entity who you know or have reason to know will utilize the RESTRICTED COMPONENTS in the design development or production of nuclear chemical or biological weapons or iii to any person or entity who has been prohibited from participating in U S export transactions by any federal agency of the U S government You warrant and represent that neither the U S Commerce Department Bureau of Export Administration nor any other U S federal agency has suspended revoked or denied your export privileges 8 DISCLAIMER OF WARRANTIES ZEBRA AND ITS SUPPLIERS PROVIDE THE SOFTWARE AND OR FIRMWARE AS IS AND WITH ALL FAULTS AND HEREBY DISCLAIM ALL
33. NCREMENT and DECREMENT keys Press the INCREMENT or DECREMENT keys to increase or decrease the value answer yes or no print a label or select the digit you wish to change e Press the SELECT key again to use the INCREMENT and DECREMENT keys to scroll to the desired menu item gt NOTE An asterisk in the upper left hand corner of the display indicates that the value displayed is different than the currently stored value Zebra Z4M Z6M Printers User s Guide 37 Changing Password Protected Parameters Certain parameters are password protected by factory default NOTE You have the option of making all parameters password protected See PASSWORD LEVEL on page 52 for details CAUTION Do not change password protected parameters unless you are sure you know what you are doing If set incorrectly these parameters could cause the printer to function in an unpredictable way A The first attempt to change password protected parameter requires you to enter four digit password at the ENTER PASSWORD display The DECREMENT 5 key changes the selected digit position The INCREMENT key increases the selected digit value After entering the password press the SELECT key The parameter you wish to change is displayed If the password was entered correctly you can now change the value The default password value is 1234 The password can be changed u
34. POSE 10 LIMITATIONS AND RELEASE OF LIABILITY To the extent that the SOFTWARE and or FIRMWARE covered by this PSFLA includes emulation libraries emulation libraries are offered as is ZEBRA does not provide any warranty associated with the emulation libraries The emulation library does not work 100 correctly or cover 100 of the functionality of the printer language being emulated Modifications may be required for each target application If such modification is necessary prior to making any such modification you are required to contact ZEBRA to obtain express written consent to make such modification Printer Software and Firmware License Agreement 3 11 12 If the emulation library is sold separately by an authorized party other than ZEBRA RESELLER A party other than ZEBRA which is authorized by ZEBRA to distribute the SOFTWARE and or FIRMWARE with its application so long as the SOFTWARE and or FIRMWARE is used with a ZEBRA printer or is sold bundled with a printer to an end user by a RESELLER and if claims are made by the RESELLER that the emulation library performs as a 100 emulation solution ZEBRA is not responsible if the emulation library does not work as advertised by the RESELLER Furthermore ZEBRA is not liable for any damages directly or indirectly relating to such emulation library which is sold separately by the RESELLER or which is sold bundled with a printer to an end user by the RESELLER The
35. Printing printing stops after the current batch is complete When in the pause mode this key cancels print jobs CANCEL Printer not printing the next stored label format does not print Printing the label format currently printing is cancelled Press and hold for several seconds to cancel all print jobs in the printer s memory LSETNBIEXI SETUP EXIT Enters and exits the configuration mode Toggles the function of the INCREMENT and DECREMENT keys between the scroll and change modes SELECT Press once to use the INCREMENT and DECREMENT keys to change the values of the selection Press again to use the INCREMENT 4 and DECREMENT keys to scroll through the menu items INCREMENT Scrolls to the next selection scroll mode INCREMENT Increases the value change mode Answers yes Prints a label when applicable DECREMENT Scrolls to the previous selection scroll mode DECREMENT Decreases the value change mode Selects the digit you wish to change Answers no 20 Zebra Z4M Z6M Printers User s Guide Front Panel Lights _ In peel off mode the PAUSE light flashes when the label is available for removal and when initializing FLASH or PCMCIA memory Normal printer operation no errors Slow flashing RIBBON IN warning HEAD UNDER TEMP warning or HEAD OVER TEMP error HEAD OPEN error On PAPER OUT RIBBON OUT
36. SOFTWARE and FIRMWARE was provided to you at no additional charge and ZEBRA has included in this PSFLA terms that disclaim all warranties and liability for the SOFTWARE and FIRMWARE To the full extent allowed by law YOU HEREB Y RELEASE ZEBRA AND ITS SUPPLIERS FROM ANY AND ALL LIABILITY ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE SOFTWARE AND OR FIRMWARE OR ITS USE If you do not wish to accept the SOFTWARE OR FIRMWARE under the terms of this PSFLA do not use the PRINTER enclosed with or otherwise associated with this PSFLA GOVERNING LAW If you acquired the SOFTWARE and or FIRMWARE in the United States of America the laws of the State of Illinois U S A will apply to this contract If you acquired this SOFTWARE and or FIRMWARE outside of the United States of America then local law may apply If any provision of this PSFLA is held invalid the remainder of this PSFLA shall continue in full force and effect QUESTIONS Should you have any questions or if you desire to contact ZEBRA for any reason please contact the ZEBRA subsidiary serving your country or write Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills IL 60061 Printer Software and Firmware License Agreement
37. Z6M Printers User s Guide 59 Save a Printhead Cleaning Film What is Save a Printhead cleaning film A specially coated film that removes contamination buildup without damaging the printhead What are the benefits of Save a Printhead cleaning film e Extends the life of your printhead e Reduces maintenance downtime and the cost of replacing a printhead e An inexpensive easy and quick way to remove contaminants without having to remove the printhead When should you use Save a Printhead cleaning film When you see degrading print quality that looks like faded print or a failed print element s that cannot be corrected by cleaning with the pre soaked cleaning swabs How to Use Save a Printhead Cleaning Film 1 Remove power from the printer 2 Open the printhead remove media and ribbon from the print mechanism 3 Clean the printhead per the recommended Preventive Maintenance procedures 4 Position the Save a Printhead film in the print path placing the glossy side down away from the printhead matte side up Un Close and latch the printhead 6 Slowly pull the full length of the film through the print mechanism 7 Clean the printhead per the recommended Preventive Maintenance procedures a second time 8 Reload media and ribbon close and latch the printhead 9 Print labels and inspect for improved print quality If quality has not improved contact our Technical Support staff Only one pass is required to r
38. Zebra ZAW Z6M Printers User s Guide Customer order 11356L Manufacturer part 11356LB Rev 1 Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation It is intended solely for the information and use of parties operating and maintaining the eguipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation All specifications and signs are subject to change without notice FCC Compliance Statement NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference b
39. a under the dancer through the slot in the transmissive sensor under the ribbon sensor and through the cutter module Pull approximately 12 305 mm of media through the front of the printer Ensure that the media 15 against the back of the transmissive sensor Slide in the media guide so that it just touches but does not restrict the edge of the media 10 Pull down the value peel lever to open the value peel assembly 11 Feed the liner over the tear off peel off bar and behind the value peel assembly 12 Close the printhead assembly 13 Close the value peel assembly using the value peel lever 14 If the printer is paused the PAUSE light is on press the PAUSE key to enable printing Peeling starts automatically Press the FEED key to test 24 Zebra Z4M Z6M Printers User s Guide Tear off Media Supply Guide Transmissive Peel off Bar Ca Value Peel Printhead Z Ribbon Media Sensor Guide Printhead Open Lever Value Peel Assembly Figure 16 Zebra Z4M Z6M Printers User s Guide 22 Liner Take up Mode Liner take up option required gt NOTE This option is available on the Z4M printer only Refer to Figure 17 Press the printhead open lever The printhead assembly springs up Flip down the media supply guide Slide out the media guide as far from the printer frame as possible Place the roll of media on the media supply hanger and orient the media properly Flip
40. ad Open Lever Liner Take up Value Peel Assembly Figure 17 Liner Removal Pull the liner slide toward you see inset until it stops about a third of the way down the liner take up spindle 2 Slide the liner from the take up spindle Liner Slide Tab gt NOTE The liner slide moves smoothly back into place on the liner take up spindle once the liner has been removed Zebra Z4M Z6M Printers User s Guide 21 Power Peel Rewind Peel Mode Power peel rewind option required Refer to Figure 18 Press the printhead open lever The printhead assembly springs up Flip down the media supply guide Slide out the media guide as far from the printer frame as possible Place the roll of media on the media supply hanger and orient the media properly Flip up the media supply guide QN A WO N e Slide in the media supply guide so that it just touches but does not restrict the edge of the roll 7 Feed the media under the dancer through the slot in the transmissive sensor and under the ribbon sensor 8 Pull approximately 36 915 mm of media through the front of the printer 9 Remove the labels from the first 18 of media so that only the liner remains 10 Ensure that the media is against the back of the transmissive sensor Slide in the media guide so that it just touches but does not restrict the edge of the media 11 Pull down the value peel lever to open the value peel assem
41. ated tl Monde Zebra Z4M Z6M Printers User s Guide lii Zebra Z4M Z6M Printers User s Guide Table of Contents OI 1 MEO 1 Unpacking PSC ON ea Ward 1 Isepor ane A to vedi di 2 O RO een 2 Media and Ribbon Requirements a2 2 see ee es ee 3 Pripter OVERVIEW EEE seien 4 COllDratime the PEUM F J 5 Types of ee sees 6 Non ontinuous Web Melanie sei 6 Non Continuous Black Mark Media 7 COMUMMOUS Medi Ts ie oe be e r cut a 7 Choosime The Print MOJE iere er ee een 8 Loading thie Media oiii n Edi A Dalm E 8 Positioning the MEGLA lede a eo aaa 9 Isetlec ve SeriSOD asd corta aa u cd IM ae 9 Adjusting the Reflective Sensor cou re oett teu Leod poete e eite tea tuos 10 Transmissive SENSOR E fone in loce te 10 ia a re ee baee 11 PUNO 6 O 12 Operator COMMONS re A Ms Nea 13 POWER SIL aaa one ambi cin Fan kak ie 13 OE msi O NE EVEN IN PENA A RRNA 13 COTO mme Me een 14 Configuring the Software or Printer Driver sessin e EEE ERE 15 Prinimo a Test ist dde odio el een 15 Zebra Z4M Z6M Printers User s Guide V
42. ated for at least 5A 250 VAC The chassis ground earth MUST be connected to ensure safety and reduce electromagnetic interference The ground connection is handled by the third wire earth in the power cord see Figure 34 IEC 320 Contact connector view 3 conductor AC power lt HAR gt cable Neutral Ym plug for gg I Earth your country Live NB Figure 34 The AC power plug and IEC 320 connector must bear the certification mark of at least one of the known international safety organizations shown in Figure 35 u 345 0 v Ce YVDO Figure 35 Zebra Z4M Z6M Printers User s Guide 85 Zebra Z4M Z6M Printers User s Guide Appendix Printer Interface Technical Information Serial Data Communications Table 6 illustrates the pin connections on the DB 25 connector at the rear of the printer Table 6 ey Chassis ground LB TXD transmit data output from the printer RXD receive data input to the printer Not used RTS reguest to send output from the printer 7 RS 232 signal ground NE ZEN DSR data set ready input to the printer 10 11 12 13 14 15 16 17 and 18 19 20 5v 1A source Not used Not used RS 485 signal ground RS 485 input B Not used RS 485 output B DTR data terminal ready output from the printer Zebra Z4M Z6M Printers User s Guide 87 RS 232 Interface This printer
43. bly 12 Feed the media over the tear off peel off bar and through the slot in the value peel assembly 13 Loosen the thumbscrew and slide out the rewind media guide to the end of the take up spindle 14 Slide an empty core onto the take up spindle wrap the liner around the core and turn the take up spindle counterclockwise to wind up the excess liner material gt NOTE The liner must be attached to the take up spindle for the printer to operate properly Make sure the edge of the liner is flush against the backplate of the take up spindle see Rewind Media Alignment on page 67 for details 15 Slide the rewind media guide against the liner material and tighten the thumbscrew to lock it into position 28 Zebra Z4M Z6M Printers User s Guide 16 Close the printhead assembly 1 7 Close the value peel assembly using the value peel lever 18 If the printer is paused the PAUSE light 1s on press the PAUSE key to enable Peeling starts automatically Press the FEED key to test Transmissive Media Supply Guide Sensor Value Peel Printhead Lever Assembly Media Supply Hanger Take up Spindle Printhead vu Rewind Media Open Lever Guide Ribbon Media Thumbscrew edia Sensor Alignment Guide Spindle Figure 18 Liner Removal l Cut the liner material between the media alignment spindle and the take up Rotate the take up spindle counterclockwise until the rewind media guide
44. d Clean the platen roller according to the instructions on Reload the media Check the reflective sensor position see page 10 page 56 Perform a manual calibration see page 45 Load the media Ensure that the reflective sensor is properly positioned see page 10 Communication Problems A label format was sent to the printer but not recognized The DATA light does not flash Problem 1 The printer does not respond to label requests Zebra Z4M Z6M Printers User s Guide Check the printer driver or software communications settings if applicable Verify the prefix and delimiter characters See page 49 Confirm you are using the correct communication cable See Cabling Requirements on page 18 Via the front panel check the protocol setting It should be set to the default none See page 47 Ensure that the correct driver is being used if applicable 73 A label format was sent to the printer Several labels print then the printer skips misplaces misses or distorts the image on the label Problem The host is set to EPP parallel Change the settings on the computer host to standard communications parallel communications Standard RS 232 cables are appropriate for lengths under 50 feet RS 422 and RS 485 cables allow serial The serial communication settings are transmission up to 4000 feet Check cable length and incorrect shielding and confirm the appropriate RS 232
45. d abrasion Clean your printhead frequently and use well lubricated thermal transfer ribbons with backcoatings optimized to reduce friction Minimize printhead pressure and burn temperature settings by optimizing the bal ance between the two Ensure that the thermal transfer ribbon is as wide or wider than the label media to prevent exposing the elements to the more abrasive label material Ribbon Backcoating and Buildup Printhead contamination from direct thermal media or thermal transfer ribbon may occur in applications requiring high burn settings high head pressure high speed or high volume This contamination builds up on the printhead elements creating a barrier to the heat transformation required to produce high quality images Contaminant buildup occurs gradually and results in poor print quality that may look like faded print or failed print element s This build up is very resistant to cleaning with the pre soaked swabs and is difficult to remove In order to avoid ribbon backcoating and buildup e Use thermal transfer ribbons that have been specially cured to provide backcoat protection for high demand applications These ribbons sometimes referred to as anti stick ribbons also dissipate static and provide more lubrication Follow the recommended Printhead Preventive Maintenance procedures Use our Save a Printhead cleaning film to remove printhead contamination buildup quickly and easily Zebra Z4M
46. d delimiter characters are 2 digit hex values used within the ZPL ZPL II formats sent to the printer The printer uses the last prefix and delimiter characters sent to it whether from a ZPL II instruction or from the front panel NOTE DO NOT use the same hex value for the control format and delimiter character The printer needs to see different characters to function properly Display Shows Action Explanation Control Prefix Character Press the DECREMENT key to move to the next digit position press the INCREMENT key to increase the value of the digit Default 7E tilde displayed as a black square CONTROL PREFIX 00 The printer looks for this 2 digit hex character to indicate the start of a ZPL ZPL II control instruction Format Prefix Character Press the DECREMENT key to move to the next digit position press the INCREMENT key to increase the value of the digit Default 5E caret FORMAT PREFIX Range 00 FF The printer looks for this 2 digit hex character to indicate the start of a ZPL ZPL Il format instruction Delimiter Character Press the DECREMENT key to move to the next digit position press the INCREMENT key to increase the value of the digit Default 2C comma DELIMITER CHAR 00 The delimiter character is a 2 digit hex value used as a parameter place marker in ZPL ZPL Il format instructions Refer to the ZPL Programming Guide Volume I for more informa
47. e 23 Zebra Z4M Z6M Printers User s Guide 45 Setting Communication Parameters Communication parameters must be set correctly for the printer to communicate with the host computer These parameters make sure that the printer and host computer are speaking the same language All communication parameters are password protected Display Shows Action Explanation Setting Serial Communications Press the INCREMENT or DECREMENT key to display other choices SERIAL COMM Default RS 232 Selections RS 232 RS 422 485 RS 485 multidrop Select the communications port that matches the one being used by the host computer Setting Baud Press the INCREMENT or DECREMENT key to display other choices Default 9600 BAUD Selections 600 1200 2400 4800 9600 14400 19200 28800 38400 The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place Select the value that matches the one being used by the host computer Setting Data Bits Press the INCREMENT or DECREMENT key to display other choices Default 7 bits DATA BITS Selections 7 bits 8 bits The data bits of the printer must match the data bits of the host computer for accurate communications to take place Set the data bits to match the setting being used by the host computer NOTE Must be set to 8 data bits to use Code Page 850 46 Zebra Z4M Z6M Printers User s Guide Display Shows Action Explanat
48. e label being used e Print a test label Zebra Z4M Z6M Printers User s Guide 5 Types of Media Non Continuous Web Media Non continuous web media refer to Figure 3 refers to individual labels that are separated by a gap notch or hole When you look at the media you can tell where one label ends and the next one begins Hole Notch Non continuous media with a hole or notch LII Label gap Label gap Non continuous media with gaps between the labels individual labels on a continuous liner Figure 3 6 Zebra Z4M Z6M Printers User s Guide Non Continuous Black Mark Media Non continuous black mark media has black marks printed on the back of the liner material that indicate the start and end of each label refer to Figure 4 Bl ck mark Black mark Non continuous media for black mark sensing Figure 4 Continuous Media Continuous media refer to Figure 5 is one uninterrupted roll of material that allows the image to be printed anywhere on the label Continuous media no gaps holes notches or black marks Figure 5 Zebra Z4M Z6M Printers User s Guide Choosing the Print Mode e n tear off mode each label or a strip of labels can be torn off after it is printed n peel off mode liner material is peeled away from the label as it is printed After this label is removed from the printer the next one is printed In cutter mode the printer automatically cuts the label aft
49. ecessary if printing 15 too light on one side or if thick media is used Refer to Figure 28 Pressure adjustment dials Figure 28 Zebra Z4M Z6M Printers User s Guide 65 The pressure adjustment dials each have four possible settings designated by blocks of increasing size embossed on the print mechanism The smallest block fully counterclockwise is considered position 1 and the largest block fully clockwise is considered position 4 Use Table 4 or Table 5 depending upon which printer you have to select the initial dial settings for your media Table 4 Z4M Media Width Left Dial Right Dial 25 mm imm 8 34 06 mm 3 5 and up 89 mm and up Table 5 Media Width Left Dial Right Dial 2 50 mm gt __ 5 5 5 and up 140 mm and NOTE Some media types require higher pressure to print well For these media increase both dials one position If the media tends to shift to the left while printing increase the right dial setting one position or decrease the left dial setting one position If the media tends to shift to the right while printing increase the left dial setting one position or decrease the right dial setting one position NOTE In addition if you have a Z6M printer with the Value Peel off option Zebra recommends setting the left dial to 7 and the right dial to 6 when using media that 1s 6 or wider 66 Zebra Z4M Z6M Printer
50. ed material removes contamination buildup without damaging the printhead Call your authorized Zebra reseller for more information 56 Zebra Z4M Z6M Printers User s Guide Printhead Assembly Take Label Sensor Sensor Sensor Reflective Sensor Platen Roller Figure 24 Cleaning the Sensors Brush or vacuum any accumulated paper lint and dust away from the printer sensors Refer to Figure 24 The reflective sensor transmissive sensor and ribbon sensor should be cleaned on a regular basis to ensure proper operation of the printer For printers with the value peel off liner take up power peel rewind and or power rewind option s installed clean the take label sensor as well Zebra Z4M Z6M Printers User s Guide 57 Extend the Life of Your Printhead With Save A Printhead Cleaning Film Challenge The printhead is the most critical component in your printer and possibly the most delicate It is a consumable item just like the brakes on your car which eventually wears over time However with ongoing careful attention and maintenance you can extend the life of the printhead Below are photographs of three printheads The first printhead is brand new The second has printed over 1 million linear inches of thermal transfer labels and has been properly maintained The third printhead has printed far fewer labels but without proper care and maintenance signs of abrasion and contamination build up are evident
51. edish Danish Spanish 2 Dutch Finnish Japanese This parameter allows you to change the language used on the front panel display You have now completed the entire configuration and calibration sequence You may either press the SELECT key or the SETUP EXIT key You are now back at the first parameter in the configuration sequence DARKNESS NOTE If you pressed the SELECT key but are through programming the printer configuration you may press the SETUP EXIT key and continue with the SAVE SETTINGS function Save Settings Press the INCREMENT or DECREMENT key to display other choices Default Permanent Selections Permanent temporary cancel load defaults load last save This display appears when you attempt to exit the configuration mode Permanent Permanently saves the changes even when printer power is turned SAVE SETTINGS off e Temporary Saves the changes until you change the values again or until power is turned off Cancel Cancels all changes from the time you entered the configuration mode except for darkness and tear off position if they were changed Load defaults Loads factory defaults Load last save Loads the values from the last permanent save Press the SETUP EXIT key to activate the displayed choice PRINTER READY You have exited the configuration and calibration sequence and are now ready for normal printer operation 54 Zebra Z4M Z6M Printers User s Guide houtine Care and Adj
52. el performance 3 Open the value peel assembly by pivoting the module toward you 4 Manually rotate the pinch roller and clean thoroughly with solvent and a swab gt NOTE When cleaning the tear off peel off bar or the pinch roller remove excess solvent with a pad to ensure the solvent has dried before printing 5 Close the value peel assembly 6 Close the printhead assembly Printhead Assembly Tear off Peel off Bar Pinch Roller Value Peel Assembly Figure 25 62 Zebra Z4M Z6M Printers User s Guide Cleaning the Value Peel off Module Value peel off option required Perform the following procedure if adhesive buildup begins to affect peel off performance Refer to Figure 26 1 Open the printhead assembly 2 Close the value peel assembly if open to prevent bending the tear off peel off bar during cleaning Use a swab or cue tip soaked with a solvent to remove adhesive from the tear off peel off bar CAUTION Apply minimum force when cleaning the tear off peel oft bar Excessive force can cause the tear off peel off bar to bend which could have a negative effect on peel performance 3 Open the value peel assembly by pivoting the module toward you 4 Manually rotate the pinch roller and clean thoroughly with solvent and a swab gt NOTE When cleaning the tear off peel off bar or the pinch roller remove excess solvent with a pad to ensure the solvent has dried before pr
53. emove contamination buildup Bach strip of film can be used up to 10 times Discard the strip when residue buildup or other contamination 1s apparent 60 Zebra Z4M Z6M Printers User s Guide w gt NOTE Ifa replacement printhead is needed Zebra strongly recommends using a product from the Original Eguipment Manufacturer OEM to ensure that your printer and part warranties remain intact and that the product performs optimally How to Order Save a Printhead Cleaning Film Kits There are five kits to accommodate the different width printers Each kit contains three 10 long strips of film Reference Table 3 to order the kit for your printer Table 3 Order kit number For Printers with Print Widths 46902 3 0 4 0 44902 4 0 5 0 48902 5 0 6 0 38902 6 0 7 0 22902 8 0 9 0 Zebra Z4M Z6M Printers User s Guide 61 Cleaning the Power Peel Rewind Module Power peel rewind option required Perform the following procedure if adhesive buildup begins to affect peel performance Refer to Figure 25 1 Open the printhead assembly 2 Close the value peel assembly if open to prevent bending the tear off peel off bar during cleaning Use a swab or cue tip soaked with a solvent to remove adhesive from the tear off peel off bar CAUTION Apply minimum force when cleaning the tear off peel oft JAX bar Excessive force can cause the tear off peel off bar to bend which could have a negative effect on pe
54. er area 70 Zebra Z4M Z6M Printers User s Guide Warning CUTTER JAM Turn off the printer power and unplug the printer Inspect Cutter blade is in the media path the cutter module for debris and clean as needed following the cleaning instructions on page 64 OUT OF MEMORY Problem 1 graphics and images There is not enough memory to perform the Ensure that the device such as FLASH memory or function shown on the second line of the error installed or available Print Quality Problems General print quality issues Problem Solution You are using an incorrect media and ribbon Consult your authorized Zebra reseller distributor for combination for your application information and advice The printer is set at an excessive print speed For optimal print quality set the print speed to a lower to achieve optimal quality setting via ZPL Il the driver or the software The printer is set at an excessive darkness For optimal print quality set the darkness level to a lower level to achieve optimal quality setting via the front panel the driver or the software The printhead is dirty Clean the printhead according to the instructions on page 56 There is light printing or no printing on the The pressure adjustment dials need to be adjusted Follow left or right side of the label or the printed the printhead pressure adjustment instructions on page 65 image is not sharp Zebra Z4M Z6M Printers
55. er it is printed nrewind mode the media and or liner are rewound onto a core as the labels are printed Loading the Media Figure 6 illustrates one method of media loading For more detailed instructions as well as information about how to load the different types of media and the various printing modes refer to the instructions that begin on page 22 E Media Supply Guide Transmissive Sensor Printhead Assembly Ribbon Media Guide Sensor Printhead Open Lever Figure 6 8 Zebra Z4M Z6M Printers User s Guide Positioning the Media Sensor The correct positioning of the media sensor is important it can make the difference between a perfect label and a call to Technical Support There are two media sensors in this printer reflective and transmissive Reflective Sensor The reflective sensor detects the start of label indicator the notch hole black mark or gap between die cut labels The reflective sensor must be positioned directly under the notch hole or black mark or e anywhere along the width of the media if there is a gap between labels The glow of the red light through the media helps you to accurately position the reflective sensor gt NOTE If you are using continuous media position the reflective sensor anywhere under the media so that the printer can detect an out of paper condition NOTE The reflective sensor is compatible with most types of media
56. ey is pressed the printer prints 50 labels at 2 51 mm per second Pressing the CANCEL key again while the printer is paused alters the self test a third time When the PAUSE key is pressed the printer prints 50 labels at 6 152 mm per second Pressing the CANCEL key again while the printer is paused alters the self test a fourth time When the PAUSE key is pressed the printer prints 15 labels at the printer s maximum speed Toexit this self test at any time press and hold the CANCEL key Zebra Z4M Z6M Printers User s Guide 77 FEED Key Self Test See Figure 32 1 Turn off the printer 2 Press and hold the FEED key while turning on the power 3 Release the FEED key after the DATA light turns off approximately five seconds The FEED Key Self Test prints out at various darkness settings above and below that of the darkness value shown on the configuration label Examine these labels and determine which one has the best darkness setting for your application This value can be entered into the printer by setting the darkness during the configuration procedure Refer to page 40 for more information Relative Darkness 0 Print Speed 2 in sec lt gt gt gt MIOPEZIM 123456 739 ABCDEF GHI JKLMNOPQRSTUYWXYZ x na Led 4A m d O wo m na x zHixmonis abdouuT I rub ZAXMANLSYOdDONW Tr IHS 450989 abcdefghi jklmnopgrstuvuwxu
57. ff position before connecting the power cord 2 Plug the female end of the power cord into the connector at the rear of the pd printer 3 Plug the male end of the power cord into a live AC outlet Connector Figure 1 Zebra Z4M Z6M Printers User s Guide Printer Overview Figure 2 shows the basic components of your printer Depending on installed options your printer may look slightly different E Media Supply Guide Transmissive Sensor Printhead Front Assembly Housing Assembly Media Supply Hanger Take up Spindle Printhead Rewind Open Lever Media Media Alignment Guide Spindle Thumbscrew Figure 2 4 Zebra Z4M Z6M Printers User s Guide Calibrating the Printer This chapter of the user s guide 15 so important that we ve printed it on a different color paper That way it will be easy for you to find when you must calibrate set up the printer for your particular application Purpose To calibrate the printer To verify that the printer is properly set up by printing a test label NOTE This procedure must be performed when the printer is first installed or if it cannot properly detect the top of the label To calibrate the printer you must perform the following procedures Determine the type of media labels being used Choose the print method Position the media sensor if necessary Configure the printer and software or driver based on th
58. g and transportation costs Printheads Since printhead wear is part of normal operation the original printhead is covered by a limited warranty as indicated below Warranty period begins on purchase date Printhead Warranty Period Barcode label printer printheads 6 months Card printer printheads 12 months Warranty Information l To gualify for this warranty the printhead must be returned to the factory or to an authorized service center Customers are not reguired to purchase Zebra supplies media and or ribbons for warranty gualification However if it is determined that the use of other manufacturer supplies has caused any defect in the printhead for which a warranty claim is made the user is responsible for Zebra s labor and material charges required to repair the defect The warranty becomes void if the printhead is physically worn or damaged also if it is determined that failure to follow the preventive maintenance schedule listed in the User s Guide has caused defect in the thermal printhead for which a warranty claim is made Software Software is warranted to be free of defects in material and workmanship for 30 days from the date of purchase In the event of notification within the warranty period of defects Zebra will replace the defective diskette or documentation Batteries Mobile printer batteries are warranted to be free of defects in material and workmanship for 90 days from date of purchase In the event of notificat
59. ges for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or the results of use of or inability to use such product even if Zebra Technologies Corporation has been advised of the possibility of such damages Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages the above limitation may not apply to you Copyrights This copyrighted manual and the label printers described herein are owned by Zebra Technologies Corporation All rights are reserved Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability All products and brand names are trademarks of their respective companies rights reserved O 2001 Zebra Technologies Corporation All rights reserved li Zebra Z4M Z6M Printers User s Guide DECLARATJON OF CONFORMITY I have determined that the Zebra printers identified as the Z4M and Z6M manufactured by Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A have been shown to comply with the applicable technical standards of the FCC for Home Office Commercial and Industrial use if no unauthorized change is made in the equipment and if the equipment is properly maintained and oper
60. gth of the label No Motion Media does not move 50 Zebra Z4M Z6M Printers User s Guide Label Positioning Parameters Display Shows Action Explanation Backfeed Sequence Press the INCREMENT or DECREMENT key to display other choices Default Default 9095 Selections Default after before 10 20 30 40 50 60 70 80 off This parameter establishes when and how much label backfeed occurs after a BACKFEED label is removed or cut in the peel off or cutter modes It has no effect in rewind or tear off modes This parameter setting can be superseded by the Js instruction when received as part of a label format refer to the ZPL II Programming Guide Volume 1 NOTE The difference between the value entered and 10096 establishes how much backfeed occurs before the next label is printed For example a value of 40 means that 4096 of the backfeed takes place after the label is removed or cut The remaining 6096 takes place before the next label is printed A value of before means that all backfeed takes place before the next label is printed Adjusting Label Top Position Press the INCREMENT key to increase the value press the DECREMENT key to decrease the value The displayed value represents dots Default 0 LABEL TOP Range 120 to 120 dot rows The label top position adjusts the print position vertically on the label Positive numbers adjust the label top position further down the label away from
61. he configuration mode and the front panel displays PRINTER READY NOTE Depending on the amount of free FLASH memory initialization may take up to one minute to complete Zebra ZAM Z6M Printers User s Guide Media and Ribbon Sensor Calibration Performing the manual calibration procedure resets the sensitivity of the sensors to detect the media and ribbon you are using more accurately With the sensors at their new sensitivity the printer then performs the manual calibration Changing the type of ribbon and or media may require resetting the sensitivity of the media and ribbon sensors Display Shows Action Explanation Sensor Profile Press the INCREMENT key to print a media sensor profile See Figure 23 The media sensor profile may be used to troubleshoot registration SENSOR PROFILE problems that may be caused when the media sensor detects preprinted areas on the media or experiences difficulty in determining web location If the sensitivity of the media and or ribbon sensors MUST be adjusted use the manual calibration procedure Manual Calibration Press the INCREMENT key to start the calibration MANUAL procedure CALIBRATION This procedure is used to reset the sensitivity of the media and ribbon sensors The manual calibration is then performed 100 000 RIBBON _ 060 070 WEB _ 020 i MEI 000 1 RIBBON MEDIA MEDIA MEDIA MEDIA MEDIA Figur
62. he SOFTWARE or the FIRMWARE except and only to the extent that such activity 1s permitted by applicable law notwithstanding this limitation Printer Software and Firmware License Agreement l e Rental You may not rent or lease or lend the SOFTWARE or FIRMWARE e Support Services ZEBRA may provide you with support services related to the SOFTWARE and or FIRMWARE SUPPORT SERVICES in its discretion Use of SUPPORT SERVICES if any is governed by the ZEBRA policies and programs described in the user manual in online documentation and or other ZEBRA provided materials Any supplemental SOFTWARE or FIRMWARE code provided to you as a part of SUPPORT SERVICES shall be considered part of the SOFTWARE and or FIRMWARE and is subject to the terms of this PSFLA With respect to technical information you provide to ZEBRA as part of the SUPPORT SERVICES ZEBRA may use such information for its business purposes including for product support and development ZEBRA will not utilize such technical information in a form that personally identifies you except to the extent necessary to provide you with support Replacement Modification and Upgrade of the SOFTWARE and or FIRMWARE ZEBRA reserves the right to replace modify or upgrade the SOFTWARE and or FIRMWARE at any time by offering you a replacement or modified version of the SOFTWARE and or FIRMWARE or such upgrade and to charge for such replacement modification or upgrade Any such replacement or m
63. interfaces are an RS 232 RS 422 RS 485 serial data port and an IEEE 1284 compliant bi directional parallel port The optional ZebraNet PrintServer II enables printers to be connected to 10Base T Ethernet networks Data Specifications When communicating via an asynchronous serial data port refer to Figure 11 the baud rate number of data and stop bits parity and handshaking are user selectable default settings are 9600 baud 8 data bits 1 stop bit no parity and XON XOFF Parity only applies to data transmitted by the printer since the parity of received data is ignored Refer to page 46 to configure the communication parameters for the printer The values selected must be the same as those used by the host equipment connected to the printer Zebra Z4M Z6M Printers User s Guide Printer Computer Null modem adapter if using a standard modem cable 15 m maximum Figure 11 17 When communicating via the parallel port refer to Figure 12 the previously mentioned parameters are not Printer Computer considered _ For serial and parallel pinout and 5 technical information refer to gt pin Appendix beginning on page 87 female H Cabling Requirements Data cables must be fully shielded and fitted with metal or metalized connector shells Shielded cables and connectors are required to prevent radiation and reception of electrical noise Figure 12
64. inting 5 Close the value peel assembly 6 Close the printhead assembly Printhead Assembly Tear off Peel off Bar Pinch Roller Value Peel Assembly Figure 26 Zebra Z4M Z6M Printers User s Guide 63 Cleaning the Cutter Module Cutter option required WARNING For personnel safety ALWAYS turn off and unplug s the printer before performing this procedure Refer to Figure 27 To clean adhesive off of the upper and lower cutter blades 1 Remove the cutter shield by removing the thumbscrew and lock washer 2 Usea swab moistened with solvent to wipe along the upper cutter blade 3 To expose the lower cutter blade turn the cutter motor thumbnut counterclockwise until you see the V shaped lower cutter blade 4 Clean the lower blade following the instructions in step 2 5 Replace the cutter shield 6 When you have finished cleaning the cutter module plug in and turn on the printer The lower cutter blade returns to its correct operating position If the cutter continues to perform unsatisfactorily contact an authorized service technician Cutter Thumbscrew and Cutter Motor Thumbnut Figure 27 64 Zebra Z4M Z6M Printers User s Guide Lubrication CAUTION No lubricating agents of any kind should be used on this printer Some commercially available lubricants will damage the finish and the mechanical parts if used Printhead Pressure Adjustment This adjustment may be n
65. ion Setting Parity Press the INCREMENT or DECREMENT key to display other choices Default Even PARITY Selections Even odd none The parity of the printer must match the parity of the host computer for accurate communications to take place Select the parity that matches the one being used by the host computer Setting Host Handshake Press the INCREMENT or DECREMENT key to display other choices Default XON XOFF HOST HANDSHAKE Selections XON XOFF DTR DSR The handshake protocol of the printer must match the handshake protocol of the host computer for communications to take place Select the handshake protocol that matches the one being used by the host computer Setting Protocol Press the INCREMENT or DECREMENT key to display other choices Default None Selections None Zebra ACK NACK Protocol is a type of error checking system Depending on the selection an PROTOCOL indicator may be sent from the printer to the host computer signifying that data has been received Select the protocol that is requested by the host computer Further details on protocol can be found in the ZPL II Programming Guide Volume I NOTE Zebra is the same as ACK NACK except that with Zebra the response messages are sequenced NOTE f Zebra is selected printer must use DTR DSR host handshake protocol Zebra Z4M Z6M Printers User s Guide 47 Display Shows Action Explanation Setting Network ID Press the DECREM
66. ion refer to ZebraNet Networking PrintServer II Installation and User s Guide IP Address Press the DECREMENT key to move to the next digit position press the INCREMENT key to increase the value of the digit This parameter allows you to select the IP address if permanent was chosen in IP RESOLUTION If dynamic was chosen the user cannot select the address For more information refer to ZebraNet Networking PrintServer II Installation and User s Guide Subnet Mask Press the INCREMENT or DECREMENT key to display other choices Default Permanent user must set Selections Dynamic user may set but server can assign permanent This parameter selects the part of the IP address that is considered to be part of the local network It can be reached without going through the default gateway Default Gateway Press the DECREMENT key to move to the next digit position press the INCREMENT 4 key to increase the value of the digit This parameter allows you to select the IP address that the network traffic is routed through if the destination address is not part of the local network ZebraNet PrintServer II option required Zebra Z4M Z6M Printers User s Guide 53 Display Shows Action Explanation Selecting the Display Language Press the INCREMENT or DECREMENT key to display other choices Default English LANGUAGE Selections English Spanish French German Italian Norwegian Portuguese Sw
67. ion within the warranty period Zebra will replace the defective battery provided there has not been damage resulting from user abuse Parts All parts maintenance kits options kits and accessories are warranted to be free of defects in material and workmanship for 90 days except where otherwise noted from date of purchase This warranty becomes void if the item is modified improperly installed or used or damaged by accident or neglect Supplies Products Supplies are warranted to be free from defect in material and workmanship for a period of six 6 months for media and twelve 12 months for ribbon from the date of shipment by Zebra This is provided the user has complied with storage guidelines handling and usage of the supplies in Zebra printers Zebra s sole obligation under these warranties is to furnish parts and labor for the repair or possible replacement of products found to be defective in material or workmanship during the warranty period Zebra may in its discretion issue a credit for any such defective products in such amount as it deems reasonable 2 Warranty Information Warranty Exclusions amp Conditions Statement The warranties provided above are the only warranties applicable No other warranties expressed or implied are given Zebra does not make any IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE in connection with its sale of products or services While Zebra s desire is to be respo
68. is in the 12 o clock position Loosen the thumbscrew and slide out the rewind media guide to the end of the take up spindle Slide the core with the liner material from the take up spindle Zebra Z4M Z6M Printers User s Guide 29 Power Peel Rewind Rewind Mode Power rewind option required Refer to Figure 19 Press the printhead open lever The printhead assembly springs up Flip down the media supply guide Slide out the media guide as far from the printer frame as possible Place the roll of media on the media supply hanger and orient the media properly Flip up the media supply guide QN A WO N e Slide in the media supply guide so that it just touches but does not restrict the edge of the roll 7 Feed the media under the dancer through the slot in the transmissive sensor and under the ribbon sensor 8 Pull approximately 36 915 mm of media through the front of the printer 9 Remove the labels from the first 18 of media so that only the liner remains 10 Ensure that the media 1s against the back of the transmissive sensor Slide in the media guide so that it just touches but does not restrict the edge of the media 11 Feed the media over the value peel assembly and through the rewind base assembly 12 Loosen the thumbscrew and slide out the rewind media guide to the end of the take up spindle 13 Slide an empty core onto the take up spindle wrap the media around the core and turn
69. lf tests avoid sending a label format to the printer In the case of a remote host disconnect all data interface cables from the printer NOTE When canceling a self test prior to its actual completion always turn the printer power off and then back on to reset the printer NOTE When performing these self tests while in the Peel off mode you must remove the labels as they become available NOTE If your media is not wide enough or long enough unexpected and or undesired results may occur Make sure that your print width is set correctly for the media you are using before you run any self tests otherwise the test may print out on the platen roller See page 42 for information on setting the print width Zebra Z4M Z6M Printers User s Guide 75 CANCEL Key Self Test This self test prints a listing of the configuration parameters currently stored in the printer s memory See Figure 30 Depending on the options ordered your label may look different Turn off the printer 2 Press and hold the CANCEL key while turning on the power 3 Release the CANCEL key after the DATA light turns off approximately five seconds ZAM Test Label Zebra Technologies ZTC 24X 200dpi Sg UAE iD CONFIGURATION BIMO nese MEMORY FORMAT CONVERT ZEBRA NET II FIRMHARE IN THIS PRINTER IS COPYRIGHTED Z6M Test Label PRINTER CONFIGURATION Zebra Technologies ZTC Zex 300dpi THERMAL TRANS 007
70. lue Peel off Mode 24 Z Zebra Programming Language ZPL II 84 Zebra Z4M Z6M Printers User s Guide 95 Zebra Z4M Z6M Printers User s Guide Zebra Technologies Corporation K Zebra Warranty Information Effective November 1 2001 All Zebra products are sold with warranties Refer to the User s Guide for warranty information specific to each product Here is some general information Printer Products Printers All printers excluding printheads are warranted against defect in material or workmanship for twelve 12 months from the purchase date Proof of purchase or shipment date is required to validate the warranty period The warranty becomes void if the equipment is modified improperly installed or used damaged by accident or neglect or if any parts are improperly installed or replaced by the user NOTE Products returned must be packaged in the original or comparable packing and shipping container In the event equipment is not so packaged or if shipping damage is evident it will not be accepted for service under warranty Surface transportation charges for return to customers in the continental United States is paid by Zebra Otherwise Zebra pays CPT carriage paid to nearest airport customer pays customs duties taxes and freight from airport to destination If Zebra determines that the product returned for warranty service or replacement is not defective as herein defined the customer will pay all handlin
71. meters 38 Configuration and Calibration Sequence 40 Entering the Setup Mode 37 Leaving the Setup Mode 39 Printer Driver Software 15 Printer 14 Continuous Media 7 Cutter Mode 23 Zebra Z4M Z6M Printers User s Guide Index D Damage 2 Data Communications Parallel 91 Serial 87 Data Specifications 17 F Factory Defaults 79 Fanfold Media Loading 32 FEED Key Self Test 78 Front Panel Display 19 Keys 20 Lights 21 Fuse Replacement 68 G General Specifications 81 H Hardware Control Signal Descriptions 89 I Inspection 1 Interfaces Parallel 91 RS 232 88 RS 485 90 System 17 93 L LCD Error Conditions and Warnings 69 Liner Removal 27 29 Liner Take up Mode 26 Lubrication 65 M Media Loading Cutter Mode 23 Fanfold 32 Liner Take up Mode 26 Power Peel Rewind Peel Mode 28 Power Peel Rewind Rewind Mode 30 Tear off Mode 22 Value Peel off Mode 24 Media Removal 31 Media Reguirements 2 Media Sensor Positioning 9 Media Specifications 83 Media Types Continuous Media 7 Non Continuous Black Mark Media 7 Non Continuous Web Media 6 N Non Continuous Black Mark Media 7 Non Continuous Web Media 6 O Operator Controls Front Panel 13 POWER Switch 13 P Parallel Cabling Reguirements 91 Parallel Data Communications 91 Parallel Interface 91 Password Protected Parameters 38 PAUSE Key Self Test 77 Positioning the Media Sensor Reflective Senso
72. nd Per second Per second Per second speeds 2 3 4 5 6 51 mm 2 3 4 5 6 51 mm 76 mm 76 mm 102 mm 102 mm 127 mm 127 mm 152 mm 152 mm Thin film printhead with energy control Ribbon Specifications Ribbon Specifications ZAM ZM Ribbon must be wound with the coated side out Zebra recommends using ribbon at least as wide as the media to Maximum 4 3 109 mm 174 mm protect the printhead from wear 2 1 media to 984 300 m 984 300 m ribbon roll ratio Standard lengths 3 1 media to 1476 450 m 1476 450 m ribbon roll ratio Ribbon core inside diameter 1 25 4 82 Zebra Z4M Z6M Printers User s Guide Media Specifications Media MEL 22245 5 ZAM Mam a Maximum 991 mm Label width maximum width ao 178 mm ne Tha thickness Minimum 0 058 mm Se EEE Ja a a E Minimum 2 mm 2mm Inter label gap 3mm Label length Minimum Maximum k 4 mm Ticket tag notch size width x length 0 236 x 0 12 0 236 x 0 12 Options Cutter Cutter e Value peel off e Value peel off Flmerukeun POMOCA car e PCMCIA card e 1 MB or 2 MB FLASH e 1 MB or 2 MB FLASH e 300 dpi printhead 300 dpi printhead Pomer Zebra Z4M Z6M Printers User s Guide 83 Zebra Programming Language ZPL e Downloadable graphics with data Programmable quantity with print pause compression Bit image data transfer and printing e Communicates in
73. nsive to specific needs and questions Zebra does not assume responsibility for any specific application to which any products are applied including but not limited to compatibility with other equipment All statements technical information or recommendations relating to Zebra products are based upon tests believed to be reliable yet do not constitute a guaranty or warranty Zebra s maximum liability for warranty claims is limited to the invoice price of the product claimed defective Zebra does not assume responsibility for delays or replacement or repair of products Zebra shall not under any circumstances whatsoever be liable to any party for loss of profits lost data diminution of good will or any other special or consequential damages whatsoever with respect to any claim made under agreement with Zebra Specifically for software Zebra is not liable for any incidental or consequential damages caused by abuse or misapplication of the software or by its use in violation of the U S copyright law or international treaty No salesperson representative or agent of Zebra is authorized to make any guaranty warranty or representation that contradicts the foregoing Any waiver alteration addition or modification to the foregoing warranties must be in writing and signed by an executive officer of Zebra to be valid Warranty Information 3 Warranty Information 2 Zebra ZebraLink Wi Printer Software and Firmware License
74. nter on an IP network and experience ZebraLink our real time connectivity and control solution for Zebra printers optional ZebraNet PrintServer II reguired e The maintenance manual for your printer part 77259L contains the information you need to maintain your printer Unpacking and Inspection Carefully unpack and inspect the printer for shipping damage Check all exterior surfaces Raise the media access door and inspect the media compartment Save the carton and all packing material in case the printer needs to be shipped Contact your authorized Zebra reseller for instructions Zebra Z4M Z6M Printers User s Guide 1 Reporting Damage If you discover shipping damage Immediately notify the shipping company and file a damage report Zebra Technologies Corporation is not responsible for any damage incurred during the shipment of the eguipment and will not repair this damage under warranty e Keep the carton and all packing material for inspection e Notify your local Zebra reseller Storage If you are not placing the printer into operation immediately repackage it using the original packing materials The printer may be stored under the following conditions Temperature 40 F to 140 F 40 C to 60 C Relative humidity 5 to 85 non condensing Media and Ribbon Requirements Since print quality is affected by media and ribbon printing speeds and printer operating modes it is very imp
75. nto the fuse holder 4 Push the end cap in slightly then insert the tip of a flat blade screwdriver into the slot in the end cap and turn clockwise to engage it 68 Zebra Z4M Z6M Printers User s Guide Troubleshooting LCD Error Conditions and Warnings Error condition RIBBON OUT Problem Solution In thermal transfer mode the ribbon is not Load the ribbon correctly See Ribbon Loading on loaded or loaded incorrectly page 34 n thermal transfer mode the ribbon sensor is Perform the media and ribbon sensor calibration see not sensing correctly loaded ribbon page 45 Put the printer in direct thermal mode via the front panel and In direct thermal mode when ribbon is not remove ribbon if loaded used Ensure that the printer driver or software settings are correctly set if applicable Error condition PAPER OUT Problem 7 The media is not loaded or loaded incorrectly Reload the media Refer to Roll Media Loading beginning on page 22 The media sensor is not positioned properly Check the position of the reflective sensor See Positioning the Media Sensor on page 9 Either load the correct media or set the printer for the correct media type via the front panel The printer is set for non continuous media Ensure that the printer driver or software settings are but continuous media is loaded correctly set if applicable Calibrate the printer see page 45 The inco
76. odified SOFTWARE and or FIRMWARE code or upgrade to the SOFTWARE and or FIRMWARE offered to you by ZEBRA shall be considered part of the SOFTWARE and or FIRMWARE and subject to the terms of this PSFLA unless this PSFLA is superseded by a further PSFLA accompanying such replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE In the event that ZEBRA offers a replacement or modified version of or any upgrade to the SOFTWARE and or FIRMWARE a your continued use of the SOFTWARE and or FIRMWARE is conditioned on your acceptance of such replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE and any accompanying superseding PSFLA and b in the case of the replacement or modified SOFTWARE and or FIRMWARE your use of all prior versions of the SOFTWARE and or FIRMWARE is terminated TERMINATION Without prejudice to any other rights ZEBRA may terminate this PSFLA if you fail to comply with the terms and conditions of this PSFLA ZEBRA may terminate this PSFLA by offering you a superseding PSFLA for the SOFTWARE and or FIRMWARE or any replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE and conditioning your continued use of the SOFTWARE and or FIRMWARE or such replacement modified or upgraded version on your acceptance of such superseding PSFLA In addition ZEBRA may terminate this PSFLA by notifying you that your continued use of the SOFTWARE and or FIRMWARE is prohibited In the event
77. on the printer 3 Release the CANCEL key after the DATA light turns off approximately five seconds A configuration label prints showing the printer s currently stored parameters similar to the labels shown in Figure 10 If you encounter any problems while you are configuring the printer or printing a test label refer to Troubleshooting beginning on page 69 Otherwise refer to See Establishing Communication beginning on page 17 to set up the communication parameters Zebra Z4M Z6M Printers User s Guide Z4M Test Label Z6M Test Label PRINTER CONFIGURATION PRINTER CONFIGURATION i Zebra Technologies Zebra Technologies A o9 ZTC 24 200 ZTC Z6X 300dpi 10 BITS HOST HANDSHAKE PROTOCOL z COMMUN I CAT I ONS CONTROL PREFIX FORMAT PREFIX COMMUNICATIONS DELIMITER CHAR CONTROL PREFIX FORMAT PREF IX DELIMITER CHAR MO 1984 12 MM FULL V39 10 5P02 lt RDWARE ID CONF IGURATION z MEMORY CARD ONBOARD FLASH FORMAT CONVERT OPTION IP RESOLUTION IE PROTOCOL SUBNET MASK ooo 2 i DEFAULT GATEWAY 2000 12 18 12 18 18 TIME STAMP FIRMWARE IN THIS PRINTER IS COPYRIGHTED FIRMWARE IN THIS PRINTER IS COPYRIGHTED Figure 10 15 Zebra Z4M Z6M Printers User s Guide Establishing Communication System Considerations Interfaces The method of interfacing this printer to a data source depends on the communication options installed in the printer The standard
78. ortant to run tests for your applications We strongly recommend the use of Zebra Technologies Corporation brand supplies for continuous high quality printing A wide range of paper polypropylene polyester and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to ensure against premature printhead wear Continuous roll media fanfold media or card stock with optional perforations and registration holes may be used e Printhead life may be reduced by the abrasion of exposed paper fibers when using perforated media The ribbon MUST be as wide as or wider than the media being used If the ribbon is narrower than the media areas of the printhead are unprotected and subject to premature wear When printing in direct thermal mode ribbon is not used and should not be loaded in the printer 2 Zebra Z4M Z6M Printers User s Guide Printer Power The power supply in the printer automatically detects the applied line voltage and works in the 90 to 265 VAC range WARNING For personnel and equipment safety always use a 629 three prong plug with earth ground connection gt NOTE Depending on how your printer was ordered a power cord may or may not be included If one is not included or if the one included is not suitable for your requirements refer to Power Line Cord Specifications on page 85 1 Make sure that the POWER switch see Figure 1 is in the o
79. printable ASCII mixed text graphics characters Format inversion Controlled via mainframe mini PC portable data terminal Mirror image printing In Spec OCR A and OCR B Four position field rotation 0 90 UPC EAN nominal 10096 magnification 180 270 6 dots mm printheads only Sev command fr Serialized Ted Bar codes Z4M Z6M Bar Code Features Code 39 supports ratios of 2 1 to 3 1 Plessey Code 49 2 dimensional bar code EAN 8 EAN 13 EAN EXTENSIONS UPC A UPC E UPC EXTENSIONS Code 128 supports serialization in all MSI subsets and UCC case codes e O O e O Q D co C Codabar supports ratios of 2 1 to 3 1 PDF 417 2 dimensional bar code Codablock Micro PDF 417 Interleaved 2 of 5 supports ratios of 2 1 to 3 1 modulus 10 check digit Industrial 2 of 5 MaxiCode e Standard 2 of 5 Datamatrix Check digit calculation where applicable 84 Zebra Z4M Z6M Printers User s Guide AC Power Cord Since many areas of the world have specific power reguirements an AC power cord may not be included with your printer The power cord must meet your local electrical requirements 7 WARNING For personnel and equipment safety always use a three prong plug with earth ground connection the power source Power Line Cord Specifications The overall length must be less than 9 8 3 0 m t must be r
80. r 9 Transmissive Sensor 10 94 Power Cord Specifications 85 Power Peel Rewind Peel Mode 28 Power Peel Rewind Rewind Mode 30 POWER Switch 13 Print Mode 8 Print Quality Problems 71 Printer Calibration 5 Printer Diagnostics 75 Printer Interface Technical Information Hardware Control Signal Descriptions 89 Parallel Data Communications 91 Parallel Interface 91 RS 232 Interface 88 RS 485 Interface 90 Serial Data Communications 87 Printer Overview 4 Printer Power 3 Printhead Pressure Adjustment 65 Printing a Test Label 15 Printing Specifications 82 R Reflective Sensor Adjustment 10 Reflective Sensor Positioning 9 Reporting Damage 2 Rewind Media Alignment 67 Ribbon Loading 11 34 Ribbon Removal 36 Ribbon Requirements 2 Ribbon Specifications 82 Roll Media Loading 22 33 RS 232 Interface 88 RS 485 Interface 90 S Self Tests CANCEL Key 76 Communications Diagnostics 79 FEED Key 78 PAUSE Key 77 Serial Data Communications 87 Zebra Z4M Z6M Printers User s Guide Specifications AC Power Cord 85 Bar Codes 84 General 81 Media 83 Options 83 Printing 82 Zebra Programming Language ZPL II 84 Storage 2 System Considerations Data Specifications 17 Interfaces 17 T Tear off Mode 22 Test Label Printing 15 Transmissive Sensor Positioning 10 Types of Media Continuous Media 7 Non continuous Black Mark Media 7 Non Continuous Web Media 6 U Unpacking 1 V Va
81. rrect media sensor is being used Via the front panel locate the SENSOR SELECT menu item page 41 and manually select the correct sensing method Zebra Z4M Z6M Printers User s Guide 69 Error condition HEAD OPEN Problem Soon O The printhead is not fully closed Close the printhead The ribbon is loaded incorrectly it is covering Correctly align the ribbon with the guide mark on the ribbon the head open sensor guide plate before closing the printhead assembly See Ribbon Loading on page 34 Error condition RIBBON IN Problem Solution Via the front panel locate the PRINT METHOD menu item page 42 and select thermal transfer mode Print method is incorrectly set Ensure that the printer driver and or software settings are correctly set if applicable Remove the ribbon and set the printer to direct thermal mode See PRINT METHOD on page 42 The ribbon is loaded Ensure that the printer driver and or software settings are correctly set if applicable Warning HEAD OVER TEMP Allow the printer to cool Printing automatically resumes The printhead is over temperature when the printhead elements cool to an acceptable operating temperature Warning HEAD UNDER TEMP Problem Selen Continue printing while the printhead reaches the correct operating temperature The printhead is under temperature The environment may be too cold for proper printing Relocate the printer to a warm
82. s User s Guide Rewind Media Alignment Rewind option required gt NOTE The media backing should be installed flush against the backplate of the take up spindle to prevent the media backing from winding too loosely Perform the following adjustment if the media does not track properly onto the take up spindle Refer to Figure 29 Turn the adjustment dial clockwise to align the media backing material toward the inboard 1 e mainframe or electronics side This is the most likely adjustment or 2 Turn the dial counterclockwise to al gn the media backing material toward the outboard 1 e away from the mainframe or electronics side Printhead Assembly Backplate Take up Adjustment Spindle Dial Figure 29 Zebra Z4M Z6M Printers User s Guide 67 Fuse Replacement A user replaceable AC power fuse is located just below the AC power switch at the rear of the printer The replacement fuse is a 3AG fast blow style rated at 5 Amp 250 VAC gt NOTE Before replacing the fuse turn off the AC power switch and unplug the AC power cord 1 To replace the fuse insert the tip of a flat blade screwdriver into the slot in the end of the fuse holder end cap 2 Press in slightly on the end cap and turn the screwdriver slightly counterclockwise This disengages the end cap from the fuse holder and permits removal of the fuse 3 To install a new fuse remove the old fuse and insert the new fuse i
83. scription 11 Busy PtrBusy 12 PError AckDataReq 1 4 PEwovAexDalaReg __ 33 34 Parallel Interface The 8 bit parallel data interface supports IEEE 1284 bi directional parallel communications in nibble mode The parallel interface provides a means of communication that is typically faster than the previously mentioned serial interface methods In this method the bits of data that make up a character are sent all at one time over several wires in the cable one bit per wire Parallel Cabling Reguirements An IEEE 1284 compatible bi directional parallel data cable is required when this communication method is used The required cable must have a standard 36 pin parallel connector on one end that 1s plugged into the mating connector located at the rear of the printer The other end of the cable connects to the printer connector at the host computer Zebra Z4M Z6M Printers User s Guide 9 Zebra Z4M Z6M Printers User s Guide A AC Power Cord Specifications 85 Adjustments Printhead Pressure 65 Reflective Sensor 10 Auto Calibration 12 B Bar Codes 84 C Cabling Requirements 18 Calibrating the Printer 5 CANCEL Key Self Test 76 Cleaning Cutter Module 64 Exterior 56 Interior 56 Power Peel Rewind Module 62 Printhead and Platen Roller 56 Sensors 58 Value Peel off Module 63 Communication Problems 73 Communications Diagnostics Test 79 Configuration Changing Password Protected Para
84. sing the KP Define Password ZPL II instruction NOTE Once the password has been entered correctly it does not have to be entered again unless you leave and re enter the programming mode using the SETUP EXIT key NOTE You can disable the password protection feature so that it no longer prompts you for a password by setting the password to via the ZPL ZPL II command To re enable the password protection feature send the ZPL ZPL II command KPx where x can be any number that is one to four digits in length except O 38 Zebra Z4M Z6M Printers User s Guide Leaving the Setup Mode You can leave the program mode at any time by pressing the SETUP EXIT key The SAVE CHANGES display appears There are five choices which are described below Pressing the INCREMENT H or DECREMENT key displays other choices and pressing the SELECT key selects the displayed choice PERMANENT Permanently saves the changes Values are stored in the printer even when power is turned off e TEMPORARY Saves the changes until you change them again or until power is turned off CANCEL Cancels all changes from the time you pressed the SETUP EXIT key except for darkness and tear off settings 1f they were changed LOAD DEFAULTS Loads factory defaults LOAD LAST SAVE Loads values from the last permanent save Zebra Z4M Z6M Printers User s Guide 39 Configuration and Calibration Seguence
85. surement press the DECREMENT key until the unit of measurement is active then press the INCREMENT key to toggle to a different unit of measure inches mm or dots Default Range The default and range of acceptable values may vary depending on what printer you have Refer to Printing Specifications on page 82 for further information about the ranges available for your model Print width determines the printable area across the width of the label Zebra Z4M Z6M Printers User s Guide Listing Printer Information Display Shows Action Explanation List Fonts Press the INCREMENT key to print a label listing all of the available fonts LIST FONTS This selection is used to print a label that lists all of the fonts currently available in the printer including standard printer fonts plus any optional fonts Fonts may be stored in RAM FLASH memory font EPROMs or font cards List Bar Codes Press the INCREMENT key to print a label listing all of the LIST BAR CODES available bar codes This selection is used to print a label that lists all of the bar codes currently available in the printer List Images Press the INCREMENT key to print a label listing all of the available images LIST IMAGES This selection is used to print a label that lists all of the images currently stored in the printer s RAM FLASH memory optional EPROM or optional memory card List Formats Press the INCREMENT key to print a label listing
86. that ZEBRA terminates this PSFLA you must immediately stop using the SOFTWARE and or FIRMWARE and destroy all copies of the SOFTWARE and or FIRMWARE and all of its component parts COPYRIGHT AII title and copyrights in and to the SOFTWARE and FIRMWARE the accompanying printed materials and any copies of the SOFTWARE and FIRMWARE are owned by ZEBRA or its suppliers title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE and or FIRMWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties This PSFLA grants you no rights to use such content If this SOFTWARE and or FIRMWARE contains documentation which is provided only in electronic form you may print one copy of such electronic documentation You may not copy the printed materials accompanying the SOFTWARE and or FIRMWARE U S GOVERNMENT RESTRICTED RIGHTS All SOFTWARE and or FIRMWARE provided to the U S Government pursuant to solicitations issued on or after December 1 1995 is provided with the commercial rights and restrictions described elsewhere herein All SOFTWARE and or FIRMWARE provided to the U S Government pursuant to solicitations issued prior to December 1 1995 is provided with RESTRICTED RIGHTS as provided for in FAR 48 CFR 52 227 14 JUNE 1987 or DFAR 48 CFR 252 227 7013 OCT 1988 as applicable Printer Software and Firmware
87. tion Zebra Z4M Z6M Printers User s Guide 49 Selecting ZPL Mode Display Shows Action Explanation Selecting ZPL Mode Press the INCREMENT or DECREMENT key to display other choices Default ZPL Il Selections ZPL ZPL ZPL MODE The printer remains in the selected mode until it is changed by this front panel instruction or by using a ZPL ZPL II command The printer accepts label formats written in either ZPL or ZPL Il This eliminates the need to rewrite any ZPL formats you already have Refer to the ZPL II Programming Guide Volume II for more information on the differences between ZPL and ZPL Il Power Up and Head Close Parameters Media Power Up Press the INCREMENT or DECREMENT key to display other choices Default Feed Selections Feed calibration length and no motion MEDIA POWER UP This parameter establishes the action of the media when the printer is turned on Calibration Recalibrates the media and ribbon sensors Feed Feeds the label to the first web Length Determines the length of the label No Motion Media does not move Head Close Press the INCREMENT or DECREMENT key to display other choices Default Feed Selections Feed calibration length no motion HEAD CLOSE Determines the action of the media after the printhead has been opened and then closed Calibration Recalibrates the media and ribbon sensors Feed Feeds the label to the first web Length Determines the len
88. turn to the INITIALIZE CARD prompt Press the SETUP EXIT key followed by the SELECT key If initialization is still in process the front panel display flashes back and forth between the two phrases CHECKING B MEMORY and PRINTER IDLE When initialization is complete the printer automatically exits the configuration mode and the front panel displays PRINTER READY NOTE Depending on the amount of memory in the memory card initialization may take up to five minutes to complete Initialize Flash Memory CAUTION Perform this operation only when it is necessary to erase all previously stored information from the FLASH memory Press the SETUP EXIT key to bypass this function 1 Press the INCREMENT key to select YES If your printer is set to require a password you are prompted to enter the password Enter the password and then press the SELECT key The display asks INITIALIZE FLASH Press the INCREMENT key to select YES INIT FLASH MEM The front panel LCD asks ARE YOU SURE Press the INCREMENT key YES to begin initialization Or Press the DECREMENT key NO to cancel the request and return to the INITIALIZE FLASH prompt Press the SETUP EXIT key followed by the SELECT key If initialization is still in process the front panel display flashes back and forth between the two phrases CHECKING E MEMORY and PRINTER IDLE When initialization is complete the printer automatically exits t
89. up the media supply guide QN A WO N e Slide in the media supply guide so that it just touches but does not restrict the edge of the roll 7 Feed the media under the dancer through the slot in the transmissive sensor and under the ribbon sensor 8 Pull approximately 18 500 mm of media through the front of the printer 9 Remove the labels from the exposed media so that only the liner remains 10 Ensure that the media is against the back of the transmissive sensor Slide in the media guide so that it just touches but does not restrict the edge of the media 11 Pull down the value peel lever to open the value peel assembly 12 Feed the media over the tear off peel off bar and behind the value peel assembly 13 Close the printhead assembly 14 Close the value peel assembly using the value peel lever 15 Slide the liner into the slot see inset in the spindle of the liner take up as shown in Figure 17 Make sure the liner is resting against the back plate of the spindle assembly 16 Turn the spindle assembly counterclockwise a few times so that the liner is snug 26 Zebra Z4M Z6M Printers User s Guide 17 If the printer is paused the PAUSE light is on press the PAUSE key to enable printing Peeling starts automatically Press the FEED key to test Media Supply Guide off 9ff Bar Transmissive Sensor Printhead A Assembly X Dancer Ribbon Media Sensor Guide Printhe
90. ustments Cleaning Table 2 provides a recommended cleaning schedule Specific cleaning procedures are provided on the following pages Table 2 mens _ Direct Thermal Mode After every roll of media or 500 feet of fanfold media Thermal Transfer Mode After every roll of ribbon or three rolls of media These intervals are intended as guidelines only You may have to clean more often depending upon your application and media Pinch roller Optional value peel off Solvent option required See Figure 26 If cutting continuous Solvent After every roll of media or more often ETT ndi depending upon your application and media Cutter Module If cutting tag stock orlabel Solvent After every two or three rolls of media liner material and air blow Take label sensor Once every six months Zebra recommends using 90 isopropyl alcohol as the solvent CAUTION Use only the cleaning agents indicated Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning fluids used on the Z4M or Z6M printer Zebra Z4M Z6M Printers User s Guide 55 Cleaning the Exterior The exterior surfaces of the printer may be cleaned with a lint free cloth Do not use harsh or abrasive cleaning agents or solvents If necessary a mild detergent or desktop cleaner may be used sparingly Cleaning the Interior Remove any accumulated dirt and lint from the interior of the printer using
91. y one or more of the following measures Reorient or relocate the receiving antenna ncrease the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced Radio TV technician for help NOTE This unit was tested with shielded cables on the peripheral devices Shielded cables must be used with the unit to ensure compliance The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies Corporation could void the user s authority to operate the equipment Canadian DOC Compliance Statement This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications Liability Disclaimer Zebra Technologies Corporation takes steps to assure that its published Engineering Specifications and Manuals are correct however errors do occur Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom No Liability for Consequential Damage In no event shall Zebra Technologies Corporation or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation dama
92. z 2 JKLHhCFORSTU I 1 072 pota Figure 32 The value printed on that label 1s added to plus or subtracted from minus the darkness value specified on the configuration label The resulting numeric value 0 to 30 1s the best darkness value for that specific media ribbon combination 78 Zebra Z4M Z6M Printers User s Guide Communications Diagnostics Test This test 1s controlled from the front panel display Refer to page 48 A typical printout from this test is shown in Figure 33 Turn off the power to exit this self test gt NOTE This label 15 inverted when printed FS FO394 25 AA 5E 46 53 SE 46 4F 33 39 34 2 32 35 SE 41 41 N 18 10 FDcOoOO0 2C 31 38 2C 31 30 5E 46 44 28 30 30 30 38 20999 9999 FS 29 39 39 39 2D 39 39 39 39 46 53 OD BA FOO 50 AAN 18 46 4F 30 2C 35 30 41 41 2C 31 38 2C 1 O FDCENTER STA 31 38 46 44 43 45 4E 54 45 52 28 53 54 41 Figure 33 Loading Factory Defaults 1 Press the SETUP EXIT key two times 2 Use the INCREMENT or DECREMENT key to scroll through the SAVE CHANGES choices 3 When LOAD DEFAULTS displays press the SETUP EXIT key Zebra Z4M Z6M Printers User s Guide 79 Zebra Z4M Z6M Printers User s Guide Specifications NOTE Printer specifications are subject to change without notice General Specifications General Specifications Weight without options 76 Electrical 90

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