ZXHN H168N
Contents
1. CERTIFICATION DATE ZXHN H168N User s Manual ZTE CORPORATION NO 55 Hi tech Road South ShenZhen P R China Postcode 518057 Tel 86 755 26771900 Fax 86 755 26770801 URL http ensupport zte com cn E mail support zte com cn e ZXHN H168N C 01 97 User s Manual Document version 20121108 R1 0 Copyright O 2012 ZTE Corporation rights reserved No part of this documentation may bee xcerpted reproduced translated annotated or duplicated in any form or byan y means without the prio r written permission of ZTE Corporation ZTE CORPORATION reserves the right to modify this manual for product upgrade or other causes without notifying users in advance Limited warranty ZTE warrants that for one year from the date of delivery by ZTE to purchaser s designated carrier the Equipment will remain free from defects in design material and workmanship under normal use and Service and will conform in all material respects to the applicable specifications set forth in purchase order or agreement ZTE does not warrant that operation of the Equipment will be error free or uninterrupted In accordance with ZTE s standard warranty terms ZTE shall at its option repair or replace any defective or nonconforming item provided that a purchaser End User gives ZTE written notice of the defect or nonconformity within the warranty pe2. 1 VDSL Services Subscription If you have subscribed for the VDSL service your VDSL operator must provide at least one valid IP address for you static allocation or dialup dynamic allocation 8 Y ZXHN H168N User s Manual 2 Computer configuration Please make sure that the system has been equipped with the 10M 100M Ethernet adapter and supports the TCP IP protocol Because VDSL can be used for broadband access and involves a wide range of multimedia services you are recommended use a computer with such configurations as above Pentium III 64M memory 10G hard disk graphic accelerating adapter with above 2M display memory audio adapter and sound box 3 Operating system Operating systems can be Windows 98SE Windows Me Windows 2000 Windows XP Windows Vista or Windows 7 For system configuration in the WEB interface the browser of Internet Explorer V 6 0 or later Chapter 3 Installation Preparation 3 1 Hardware Description Front panel 9 Y Figure 3 1 1 Front Panel of the ZXHN H168N Table 3 1 1 Descriptions of the LEDs on the Front Panel Function Definition No device connected to the USB port A USB device is connected Data Transmission 10 ZXHN H168N User s Manual Function Definition The MODEMs n the non communication state The MODEM is in training state The MODEM is in the communication state WPS fu
3. If the VDSL2 MODEM is abnormal check the status of indicators one by one to remove the fault It is suggested to check the following items before seeking help from operators 1 The VDSL2 telephone cable connectors are proper 2 The VDSL2 is away from the power cable and large power electronic devices 3 No telephone extensions and fax machines are connected between the VDSL2 incoming line and splitter 4 The splitter has been installed correctly 5 The VDSL2 MODEM has good heat dissipation ratio What are reasons for VDSL2 synchronization failure also referred as link down or link establishment failure 19 Y ZXHN H168N User s Manual Problem and Troubleshooting If the VDSL2 suddenly fails to be synchronized link down during application usually the Link indicator on the MODEM will not be ON It is suggested to check the following steps one by one 1 First check the quality of incoming cables and incoming cable connectors 2 Install the VDSL2 MODEM correctly based on the user guidance Minimize the number of taps 3 Check whether the telephone cables and VDSL2 are in good connection or whether the telephone cables are normal 4 Try to disconnect the splitter and directly connect the VDSL2 MODEM to the incoming user cable end Ensure the problem is not due to improper installation or incoming user line quality If the VDSL2 can be synchronized again it means that installation of the incomi
4. a soft and dry cloth to clean the equipment Ensure the equipment is power OFF before cleaning e Power OFF the idle equipment Keep the ventilation hole clean and unblocked Otherwise it may cause short circuit fire or damage the equipment Do not spray liquid on the equipment surface e Do not open the equipment especially in power ON state e Confirm power is OFF before plugging unplugging the power Y ZXHN H168N User s Manual e Keep all components and accessories of the equipment away from the children A Note Please read the above safety guidance carefully before equipment use Users should assume responsibilities for any accidents due to incompliance with the above instructions Chapter 2 Overview The ZXHN H168N is a VDSL2 access device which supports multiple line transmission modes In user side it provides four 10 100Base T Ethernet interfaces one USB 2 0 Host port and the wireless user access in compliance with the IEEE802 11b g n standard It can provide the transmission of broadband data service which is suitable for using in a wide range of both residential in home and commercial offices apartments hotels warehouses network applications 2 1 Features The ZXHN H168N is a VDSL2 MODEM It provides the pure bridge function and supports the following features e ITU T G 993 2 VDSL2 standard and ITU T G 992 5 DSL2 standard e It supports LAN protocol Y ZXHN H1
5. 68N User s Manual It supports WLAN with high speed data transfer rates up to 300 Mbps compatible with IEEE 802 11b g n 2 4 GHz compliant equipment It supports IEEE802 3 and IEEE802 3u It supports speed auto negotiation It supports Half duplex Full duplex It supports user friendly GUI for web configuration It supports IPSec for virtual private network VPN It supports parental control function to restrict children usage It supports self learning bridge IEEE 802 1D Transparent Bridging It supports virtual server IP filter and demilitarized military zone DMZ host 2 2 Product Specifications Environmental requirements Y ZXHN H168N User s Manual Environmental temperature 5 C 45 C 23 F 113 F Humidity 596 9596 non condensing e Power specification Power adapter Input AC 100 240V 50 60 Hz Output DC 12 1 5 e Certification 2 3 e ZXHN H168N 1 e Splitter xl e Power Adapter 1 e RJ 11 telephone cable x2 e RJ 45 Ethernet cable xl 7 Y ZXHN H168N User s Manual e User s Manual Includes Quality Warranty Card and Certificate of Quality 1 e CD Optional Note for your information only please refer to the actual product Note Please use a power adapter that matches the ZXHN H168N package 2 4 System Requirement Before installing the ZXHN HI168N please check the following items
6. T LIMITED TO NEGLIGENCE AND STRICT LIABILITY OR UNDER AN INDEMNIFICATION PROVISION SHALL IN NO EVENT EXCEED THE AGGREGATE AMOUNT BENIFITED BY ZTE IN THE PRODUCTS FROM WHICH SUCH LOSS OR DAMAGE DIRECTLY AROSE Confidentiality End User agrees that End User will receive confidential or proprietary information Confidential Information in connection with the purchase and deployment of ZTE Equipment End User will not disclose ZTE s Confidential Information will use it only for purposes for which it was disclosed and must treat it with the same degree of care as it does its own similar information but with no less than reasonable care End User agrees that the terms herein the Equipment and all ZTE documentation is ZTE Confidential Information iii Contents Chapter 1 Safety Guidance 1 1 1 Safety Check 1 1 2 Safety Cautions 2 Chapter 2 Overview 2 Features 2 2 Product 6 2 3 Package Check 7 2 4 System Requirement 8 Chapter 3 Installation Preparation 3 1 Hardware Description 3 2 Hardware Connection Appendix A FAQS eese 17 Chapter 1 Safety Guidance 1 1 Safety Check Before installing the VDSL2 equipment check all the below listed items 1 Electric safety e Ensure n
7. mage caused by purchaser in transportation or shipping Damage caused by disassembly repair or modification of the product by anyone other than warrantor authorized dealers and service providers gt Damage caused by operation outside the instructions and notices stated in the operation manual such as damage caused by hot plug of the product Damage caused by irresistible natural disasters Purchaser fails to present the warrant card or the warranty card does not conform to the product or the records in the warranty card are incorrect Customer Information Customer Name Purchase Date Contact Person Customer Phone Address Dealer Dealer Phone Model Number Serial Number gt lt Service and Maintenance Record Date Signature of Maintenance service Item Maintenance Engineer Signature of Customer ZTE Corporation
8. nction is OFF WPS function is in negotiation status WPS function is ON No detected radio signal WLAN port is receiving or sending data WLAN interface is ready to work The Ethernet port is in the non communication state The Ethernet port is in the communication state Ethernet interface is receiving or sending data No detected data Internet 11 WAN port is receiving or sending data y ZXHN H168N User s Manual Function Definition WAN port is in communication status Power OFF Power ON HW Testing Green Red Firmware upgrading Power ON HW Test ok Rear panel 00000000000000000000000000000000000000000 DSL LANI LAN2 LAN WLAN o Figure 3 1 2 Rear Panel of the ZXHN H168N Table 3 1 2 Description of Interfaces on the Rear Panel Interface Function RJ 11 port Using the telephone line to connect the modem with the VDSL2 cable or splitter DSL 12 Y ZXHN H168N User s Manual Interface Function RJ 45 port It is used to connect the modem to other network devices LANI LAN4 During power ON period hold on this button for more than 5 seconds to reset the current settings to the factory default setting and then the system restarts automatically WLAN WLAN switch to turn on off the WLAN WPS WLAN Protected Setup Power P
9. nd the other terminal to the socket on the wall and then switch on the power of the ZXHN H168N equipment Checking all connection cables Check all connection cables following the below procedure 1 Check the DSL cable connection If the DSL LED is on upon power on of the ZXHN H168N it indicates that the DSL line is correctly connected Generally it takes one to two minutes to perform the DSL connection 2 Check the computer connection If both the LINK LED on the computer adapter and the Ethernet LED of the ZXHN H168N turn green it 15 Y ZXHN H168N User s Manual indicates that the computer and the ZXHN H168N equipment are correctly connected 3 Check the telephone cable connection 16 Appendix A FAQs Problem and Troubleshooting All indicators are OFF when the ZXHN H168N equipment is powered ON First make sure that you have inserted the power adapter of the ZXHN H168N into a working power socket and that the ZXHN H168N has been powered ON the switch button is pressed down If the indicators are still OFF after confirmation of the above items may be the hardware is damaged You may contact local operators for maintenance Never dismantle the equipment by yourself Will VDSL2 affect the telephone conversation quality Will making phone calls cause a slow online rate VDSL2 separates voices from data through the frequency division multiplexing technology Therefore voices and data run in diffe
10. ng user side is improper Please reinstall it according to the user guide 5 Ifthe VDSL2 still fails to be synchronized when the VDSL2 MODEM is connected to the incoming user cable end contact the operators to check whether it is due to external line failure or MODEM failure 6 Ifthe splitter problem is determined call the operator for maintenance or replacement 20 y ZXHN H168N User s Manual Problem and Troubleshooting 7 If the problem is due to the end office equipment failure call the operator to confirm it 8 Too long connection cable between the splitter and VDSL2 MODEM may cause poor anti interference performance and synchronization difficulty Therefore the connection cable should not be too long 21 Dear customer Thank you for choosing the ZTE communication product To obtain our best service please read the information in this warranty card carefully and keep this card properly ZTE Corporation warrants that the product will be free of manufacturing defects for a period of two years from the date of purchase Should there be a manufacturing defect in the product during the limited warranty period ZTE Corporation shall provide free service and maintenance for the defective product Notice for Customers ZTE Corporation will charge for parts components or services under either of the following circumstances gt After the warranty of the parts and or the components has expired Da
11. o inflammable conductive or moist objects and no ageing cables around the equipment Place all electrical appliances safely 2 Equipment position e Install the equipment in a ventilated environment avoid of any electric devices nearby e Place the equipment on a stable and flat surface e The equipment must be protected from sunshine t must be kept away from electro magnet interference e The equipment must be protected from heat and water sources Y ZXHN H168N User s Manual Ensure the power supply is available The fluctuation range of input voltage should be in the range of 10 Do not share the power socket with other electrical devices 1 2 Safety Cautions Please pay attention to the following cautions Read the user manual carefully before using the equipment Note all Cautions in the user manual and product guide Do not use any accessory or components that are not belonging to the equipment Use the power adapter which is provided in the package Connect the phone with the VDSL2 line directly and lead the line out from the phone interface of the splitter Y ZXHN H168N User s Manual e Do not place any object on the equipment e The equipment must be kept dry and clean Ensure the equipment environment has ventilation and rainproof capability e To protect the equipment against lightning and thunderstorm please remove the power plug and all connection cables e Use
12. ower supply port It is connected to the power adapter On Off Power switch to power on or power off the device Reset 3 2 Hardware Connection Splitter 1 VDSL Service Socket MODEM LINE RAS PHONE Power Adapter i g S Powe Socket 7 L Y ZXHN H168N User s Manual Connection procedures 1 Power off the equipment before all the other devices are connected 2 Connect the network cables Insert the RJ 45 Ethernet cable connector into the Ethernet interface of the ZXHN H168N and connect its other terminal to the Ethernet adapter of the customer computers or ports of other network devices 3 Connect the splitter The splitter has three interfaces which are described as follows LINE Connect the user telephone cable RJ11 interface MODEM or DSL Connect the DSL interface of the ZXHN H168N PHONE or TEL Connect the phone sets The installation process is as follows Connect the LINE interface of the ZXHN H168N to the MODEM or DSL interface of the splitter using the RJ 11 telephone cable 14 Y ZXHN H168N User s Manual connect the phone set lines to PHONE or TEL interface of the splitter and then connect the user telephone cable port to the LINE interface of the splitter 4 Connect the power Connect one terminal of the power adapter to the POWER interface of the ZXHN H168N a
13. r any Equipment from ZTE Any item repaired or replaced by ZTE shall continue to be warranted for the longer of the remainder of the original warranty period or 90 days from the date the repaired or replaced part is delivered to the carrier THIS WARRANTY 1 IS END USER S SOLE REMEDY AND ZTE S SOLE LIABILITY FOR DEFECTIVE OR NONCONFORMING ITEMS AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE UNLESS OTHERWISE REQUIRED UNDER THE MANDATORY PROVISIONS OF THE CHINESE LAW AND 2 IS BETWEEN ZTE AND END USER AS THE ORIGINAL PURCHASER FOR END USE AND MAY NOT BE TRANSFERRED OR ASSIGNED BY OPERATION OF LAW OR OTHERWISE WITHOUT ZTE S PRIOR WRITTEN CONSENT Limitation of Liability ZTE SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS OR INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL ii Y ZXHN H168N User s Manual DAMAGES RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH USING OF THIS PRODUCT WHETHER OR NOT ZTE HAD BEEN ADVISED KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS COST OF CAPITAL COST OF SUBSTITUTE FACILITIES OR EQUIPMENT ANY DOWNTIME COSTS OR CLAIMS OF END USERS THE LIABILITY OF EACH PARTY UNDER THIS AGREEMENT WHETHER ARISING OUT OF BREACH OF CONTRACT INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR TORT INCLUDING BUT NO
14. rent paths without mutual interference Neither the access rate nor conversation quality will fall even if you are in a call and online simultaneously 17 y ZXHN H168N User s Manual No Problem and Troubleshooting 3 How to properly install telephone extensions or other devices on the VDSL2 line It is recommended to connect the VDSL2 splitter to the telephone cable first and then connect the phone sets to the splitter interfaces Installing a telephone directly before the splitter will lead to connection failure between the ZXHN H168N and the device at central office side or an Internet access failure or a slow connection speed Connecting other electronic devices between the user end and splitter may affect the VDSL2 communications since VDSL2 has a higher requirement for the line quality and furthermore affect the normal operation of VDSL2 If the phone sets are required to be connected before the splitter you should serially connect the MicroFilter before the phone sets Generally to minimize interference only one MicroFilter can be connected before the splitter Sometimes the VDSL2 users cannot access to the Internet normally 18 y ZXHN H168N User s Manual Problem and Troubleshooting First check whether the ZXHN H168N is in the normal state Check the indicators according to this user manual If yes the computer or application network may be faulty This is unrelated with VDSL2
15. riod specified above promptly after Reseller is notified by the End User of the same and b End User returns the defective item at its expense to ZTE s nominated Customer Service Department in accordance with ZTE s standard parts exchange procedures This warranty does not apply to defects or errors in the Equipment caused by a reasonable abrasion of equipments b End User s failure to follow ZTE s installation operation or maintenance instructions or procedures c End User s mishandling misuse negligence or improper installation deinstallation storage servicing or operation of the Equipment d modifications or repairs not made by ZTE or a ZTE certified individual e power failures surges fire flood accident actions of third parties or other events outside ZTE s reasonable control f usage of products of third Parties or usage conjunction with third parties provided that such defects is due to the Y ZXHN H168N User s Manual conjunction g any other cause beyond the range of normal usage for equipments End User shall assure that Equipment is installed and maintained by ZTE or ZTE certified individuals in accordance with ZTE s certification procedures provided that if End User causes or permits services to be provided by individuals who are not ZTE certified the Warranty shall be void as to all Equipment serviced in breach of this sentence End User shall have no right to reject return or receive a refund fo
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