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Ch-03 Traffic - Customers - Orders

1. B ngtde Salutation Po Applicable Tax Noe amp Contact E Mail EN Customer Ta O Deliver Invoicef Mail Paper Invoice e Minimum Separation 39 w Minutes Between Broadcasts Invoice E Mail ura Ed Product Protect 8224 ProductCode8224 Account Closed Because you cannot delete customers in NL8 once they have any Broadcast Orders or A R transactions this checkbox is used to show an account is closed so it will not be included in the customer account browser Only use this if you know that this customer will never be on your station again Sponsor This is the name of the advertiser not the agency Agency If the customer places their buys through an agency you can assign an agency To create a new Agency click the Add New button that will show up to the right of the Agency list when you click the Agency list Natural Log User Manual Page 3 7 3 02 Customer Data Entry cont Billing Name This is the name of the advertiser or agency to be billed Address1 Address2 This allows for 2 lines to be used for the billing street address to show suite or a person s name for an ATTN line City State Zip Billing address Telephone Number Fax Numbers and text allowed Contact Name The agency or sponsor contact person for this account Salutation For use when exporting a customer list to an external mail merge program such as MS Word This allows you to deter
2. Run Times NL8 ignores the RunTimes on any order line linked to a Special Event but we highly recommend you enter the runtimes as 12 00 00 AM to 11 59 59 PM on any linked order line Per Day Be sure you put the number of spots to be run for ALL days of the week so NL8 will know how many spots should run when that Special Event runs If you put 0 under a day that the Special Event runs no items will be scheduled because NL8 does not know how many spots to run Example If 2 spots are to run in a ball game put 2 as the number of spots for every day of the week Other Restrictions All other restrictions such as Avail Type Restrictions apply to linked order lines Page 3 30 Natural Log User Manual 3 08 Complex Scheduling Options cont Spots Per Week Spot Scheduling and Normal Spot Scheduling Normal Scheduling Defined When entering an order most stations tell NL how many spots to run per day within each date time period This is Normal Scheduling Spots Per Week Scheduling Defined Some stations enter the order line to specify how many spots per week to run but let NL decide how to distribute them within the allowed days This is done by placing an X in the Spots per day box for any day the spots may run and specifying the total number of spots per week In the example below NL8 is told to run 6 spots per week with the number per day randomly selected within the days Wed Thu Fri Unless you use Front Loading each day will ha
3. m t Broadcasts per day in the specified Date Time Range Mon Tue Wed Thu Fri Sat Sun Per We wp ay ap ap apa ee u r Order Line Details Length Type 32 CA CommercialAnnouncement E Description Note Sponsorship sg Avail Type NS News Sponsorship x Position UrResiced 0 Preemption Level 1 Non Preemptible 9 Very Preemptible CopyID to be Played 0008 American 30 9 1 03 TFN National Bank Change Date Range On the Order Line entry screen this tells Natural Log the start and end date for the items scheduled on that order line These Order Line dates must fall within the run dates entered on the General tab of the Order itself See order entry general tab Runs On the Order Line entry screen this field has multiple uses but is most commonly set to All Weeks This means this order line will run the Broadcasts per Day as specified for each weekday see below between the order line Start date and End date However additional uses can arise in complex scheduling situations Alternating Weeks Specified Weeks Link gt Filler Only See Order Lines advanced scheduling options in section 3 08 of this manual Page 3 24 Natural Log User Manual 3 07 Broadcast Order Line Entry cont Time Range On the Order Line entry screen you most commonly tell Natural Log the start time and end time within which the item on t
4. Aging 31 60 Days 61 90 Days 91 120 Days 121 Days ee unu 593 75 593 75 You can use the Statement button to view print the current account statement for this customer You can use the View Transaction button or double click the item to view print the highlighted transaction Q You can use the History button to view print a history of the A R transactions on the account See customer history Note You must have the appropriate user permission to access Accounts Receivable to view the history otherwise NL8 will not display it Q You can filter the AR list by station and by revenue type Page 3 4 Natural Log User Manual 3 01 Customer Account Screen cont Copy Manager tab On the Customer entry screen this tab lists the Copy items in NL for the displayed customer Using dropdown boxes you can select Active Copy Expired Copy or All Copy You can right click in the Copy Manager list to use the Copy Manager menu See Copy Manager Note If the logged on user s Copy Manager permission setting is Deny the Copy Manager tab will not be visible P 0002 American National Bank File Orders Copy Manager Billing Account Receivable Tools Help e e amp e 9 e 7 Previous Cust Next Cust Print eMail Help Cancel Close Customer Data Orders Accounts Receivable Copy Manager New Copy Open Copy Delete Copy Print List Customer CopylD Usable Dates Status Ja American National Bank 30 FT45 3 1
5. by selecting InBox Orders in the View Orders box The user can open the broadcast order and on the Memo tab click next to their user type to indicate their approval of the order and it will disappear from their InBox After the last required approval NL8 will automatically set the order status to OK and it will be available to log Page 3 22 Natural Log User Manual 3 07 Broadcast Order Entry Schedule Orders are accessed through the NL main menu under the Traffic Broadcast Order Browser or from an open Customer Account screen Orders tab The Schedule tab displays the Order Lines that actually schedule the broadcasts There is no limit to how many Order Lines may be attached on an order 44 Order 0002 001 American National Bank American National Bank File Print Schedule Tools Help Previous tee eet Next Order cet node pace M un Fs Schedule Approvals Memos Broadcast Schedules Add Order Line Edit Order Line Delete Order Line a eo D Il Weeks 01 00 PM 01 04 PM 92 12 31 03 m Only 06 00 4M 07 00 PM T 30 Filler Q You can use the Add Order Line button to create add a new schedule line NOTE If you highlight an existing order line before clicking this button the default values for the new order line will match the values of the highlighted line That way if you have to enter a bunch of similar lines you don t have to reenter the sa
6. 03 TFN Ok American National Bank 30 1421 04 1 2170 You can use the New button to create a new piece of Copy on this account You can use the Open button or double click the item to view edit the highlighted Copy item You can use the Delete button to delete a piece of copy D D D D You can filter the Copy List for active copy expired copy and all copy Natural Log User Manual Page 3 5 3 01 Customer Account Screen cont Customer Memo tab On the Customer entry screen this tab allows you to enter memo items for this customer Additionally you can enter dated reminders using the Contact Manager Account Date Reminders button 0002 American National Bank m Ex Elle Orders Copy Manager Biling Account Receivable Tools Help e p amp 3 E nd Previous Cust Next Cust Print eMail Help Cancel Close CustomerData J Ordes Accounts Receivable CopyManager Customer Memo Customer Memos Contact Manager Account Date Reminders This customer always needs to have orders renewed each December Contact Manager Account date Reminders You can view the date specific Reminders for the displayed customer See section 9 07 for a discussion of the date specific reminders Page 3 6 Natural Log User Manual 3 02 Customer Data Entry Customer Accounts are accessed through the NL main menu under the Traffic Customer Browser or AcctsRec Customer Brows
7. Bank spanish Another Debut Anytown American Legion Anytown Chamber Of Commerce Anytown Filley Co Anytown V F MW Apache Chemical Apache Tractor amp Implement Amolds Jewelers Asap Paging Baptist Bible Hour Berans s Agri center Bert s Restaurant Bette s Sewing Center Bommer Ford Bommer Tractor Cooper Chev Olds Pontiac Cattonwond Inn Restaurant And 03 Delfino Garcia 02 Corey White 02 Corey White 02 Corey White 01 Eddy Munster 08 Sally Selalot 01 Eddy Munster 01 Eddy Munster 01 Eddy Munster 01 Eddy Munster 02 Corey White 01 Eddy Munster 01 Eddy Munster 02 Corey white 01 Eddy Munster 02 Corey White 01 Eddy Munster 02 Corey White 01 Eddy Munster 01 Eddy Munster Boone s Bakery Boone s Bakery 05 Leeroy Mantcha Bordens Inc Bordens Inc 05 Leeroy Mantcha Brooks amp Lee Funeral Home Brooks amp Lee Funeral Home 02 Corey White Caraway Ford Mercury Caraway Ford Mercury 01 Eddy Munster Find Casa Porras Casa Porras 02 Corey White Charlie Bartoz Dozer Contractr Charlie Bartoz Dozer Contractr 05 Leeroy Mantcha Column Sponsor 7 City Utilities City Utilities 01 Eddy Munster Fn ooo Clothes Tree Clothes Tree 02 Corey White 02 Corey White NAI eeru Mantcha anmai ert 157 Accounts UNFILTERED Configuring the Browser Screen The browser list can be easily sorted and filtered and you can select which item properties columns you want to display under Browser Settings See sections 11 10 throu
8. Client Product Estimate where Client and Product are codes provided by the agency placing the buy In this case you can enter the 3 pieces of data in the Purchase Order Estimate box using to separate each value ESTIMATE CLIENT PRODUCT Note to be Printed on Invoice This field is optional This is a single line of alphanumeric description text to be printed on the Invoice Copies of Invoice to Print On the Order entry screen you may specify 1 to 9 invoice copies to be printed for this order Print Co Op Script Affidavit On the Order entry screen you can tell NL8 to automatically print the RAB tearsheet script affidavits for attachment to the invoice for coop reimbursement You must have entered the copy in the Copy Manager before the invoice is generated See Co Op defined and entering Co Op scripts in Copy Manager Billing Basis On the Order entry screen this entry describes the basis upon which the order is to be billed This may be any of the following See section 3 05 01 for a complete discussion of Package Priced Billing Per Broadcast Billed as cost per broadcast specified on each Order Line Most common billing basis Level Package Every time an invoice is generated from an order with schedule lines from which at least 1 billable item was logged or the order has NO schedule lines a specified flat amount is billed Exception If order status is HOLD and nothing was logged no amount will be billed Va
9. Copy Label Lengh Scrip Expres Produced By 124 03 6 00 00 AM Asap Paging M Print Close Page 3 14 Natural Log User Manual 3 04 Broadcast Order Entry General Tab Orders are accessed through the NL main menu under the Traffic Broadcast Order Browser or from an open Customer Account screen Orders tab s d Order 0002 001 American National Bank American National Bank File Print Schedule Tools Help lt S e 3 A 9 E Y Previous Order Next Order Confirmation Production Help Cancel Close ir Schedule Approvals Memos Runs on Station s General Order Instructions Order Statusjok Run Dates Tuesday September 30 2003 thru IN mg Product Advertised American National Bank Order Type Spot Part of Bulk Contract 00001 American National Bank Bulk Annual Commitment Assign Revenue Type C Cash Spots mE Protect Producti 03 Banks m Protect Product2 00 None Minimum Separation 30 Minutes between Broadcasts from this Order Account Rep 03 Delfino Garcia Order Status OK Hold or InBox Orders on HOLD or in the INBOX are not logged Hold might be used if copy does not arrive on time If Order Review and Approval is required in NL8 setup the status is automatically InBox until the requisite order review and approval is performed Runs on Station s You must specify at least one station on which the order is to run R
10. Customer entry screen this is field useful for sorting and filtering your reports and may be any of the following LD Local Direct LA Local Agency ND National Direct NA National Agency NR National Rep See glossary for definition UN UnWired Network See glossary for definition OD Other Direct OA Other Agency Statement Type On the Customer entry screen Natural Log can create either type of Account Statement for each customer Open Item Balance Forward See Chapter 8 for a sample of these statement types See Chapter 10 for a definition of these statement types Please note that selecting these statement types does not change the internal record keeping of NL8 You can always switch between Open ltem and Balance Forward statements for individual customers without any loss of data Statement Cycle On the Customer entry screen this tells Natural Log how to group your account statements if you want to print account statements on different cycles You can generate statements for any specific cycle or all cycles during each statement generation Usually this will be the same as the billing cycle for this customer Broadcast Month see glossary for definition Calendar Month End of Schedule Demand Weekly Special1 through Special9 Finance Charge On the Customer entry screen this is an annual rate to be charged on past due balances for this customer subject to t
11. Envelope Mailing Label On the Customer entry screen the Tools Print Envelope Mail Label menu allows you to print these items for the displayed customer account Activity Log You can view the log of all changes to the displayed customer account using the Tools Activity Log menu choice on the Customer entry screen See Activity Log Page 3 2 Natural Log User Manual 3 01 Customer Account Screen cont Orders Tab On the Customer entry screen this tab lists the Broadcast Orders for the displayed customer Using dropdown boxes you can select Active Orders Expired Orders or All Orders for any or all stations You can right click in the order list to use the Orders menu See Broadcast Orders Note If the logged on user s Traffic permission setting is Deny the Orders tab will not be visible S 0002 American National Bank File Orders Copy Manager Account Receivable Tools Previous Er Next EM Print IB eMail li m DOR ra CusomerDaa i Accounts Receivable z View Orders Active Orders All Stations x New Order o Open Order I Delete Order Ie Print List Order Type J Estimate PO RunDates Status PIE American National Bank em Y 1 03 TFN Ok 0002 003 DEMO 4M American National Bank 9 1 03 12 31 03 0002 004 DEMO 4M American National Bank 9 6 03 5 30 04 Q You can use the New button to create a new order on this account Q You can use
12. Log User Manual Page 3 17 3 05 Broadcast Order Entry Invoice Instructions Tab cont Invoice Type On the Order entry screen sets the Invoice Type for the displayed order With each type of invoice you can also add Affidavit to the invoice types below to have the station official s statement certifying accuracy of the invoice If you need the invoice notarized add Notarized Affidavit to the invoice type Detail Prints 1 line per broadcast item Includes run date run time length rate and CopylD Times Rates Prints multiple broadcast items on one line Includes run date run times length and rate Times Prints multiple broadcast items on one line Includes run date run times and length Summary Multiple broadcast items on one line Includes run date range broadcasts length and rate Co Op Notarized Affidavit This prints a regular detail invoice plus a sub invoice for each different Co Op on an order Note The sub invoices are broken out 1 for each different Co Op based on the name entered Co Op For field in CopyManager not for each piece of copy None Does not print any invoice Only used for customer to whom you send Account Statements only Purchase Order Estimate This field in optional Any alphanumeric text may be entered on the Order entry screen to be printed on the invoice and statements as purchase order number or estimate number for agency buys Some elnvoice clearinghouses require an entry for
13. Order Line 0002 001 01 Macro American National Bank IDE x 1 1009 News Opener Americ 15 N Opener D NO News Opener 0009 American National Ban 60 Sponsorship NS News Sponsorshit Insert Item 1010 News Closer Americai 15 News Closer NC News Closer Edit Item Delete Iter Print Macro Natural Log User Manual Page 3 39 3 09 03 Scheduling Macros on Orders is 0002 0001 01 Macro Item 1 OF x Details Length Type RE 15 j CA Commercial Announcement Description Note News Opener Avail Type News Sponsorship NS Copy or Rotator to Play fi 009 News Opener American National Bank 15 9 1 03 Change Cost Allocation of total OrderLine cost to charge to this item on Invoice o Do NOT show this item on Customer Invoices nu Close Save Help ce For each item in the macro you specify Length of the item LogType of the item tem description note Avail Type restrictions CopylD Cost Allocation See section 3 07 for a description of these entries which are identical to the entries for a normal order line Cost Allocation For Per Broadcast billable orders you need to tell NL8 how to allocate the total order line cost between the individual items in the macro Most often 100 of the cost is charged to one of the items and 0 to the rest of the item s in the macro but the choice is yours The total allocation for
14. advertising similar products You can create a new Product Code by clicking the Add New button that appears to the right of the Product Protect box when you click the Product Protect box See setting up Product Codes in section 2 15 of this manual Product code separation only applies to items logged from different customers To separate items logged from the same order see Minimum Separation below Minimum Separation On the order entry screen this tells Natural Log how many minutes separation you need between items from this order See Customer Separation to set the required separation between items from the different orders for the same customer See Product Protect to set the required separation between items from the different customers with similar products Separation Example Suppose you have a night club buying lots of spots advertising different bands appearing on Friday and Saturday If you put these in as separate orders you could specify 60 minutes separation between spots for the order for Friday night order entry screen and you could specify 60 minutes separation between spots for the order for Saturday night order entry screen Then you could specify 30 minutes on the Customer entry screen to keep the 2 orders 30 minutes away from each other Account Rep On the Order entry screen assigns the order to an Account Rep You can create a new Account Rep by clicking the Add New button that appears to the right
15. all items in the macro must equal 100 Do NOT Show This Item on Customer Invoices Only on items for which you show 0 cost allocation you can also check this box to prevent this logged item from appearing on the customer s invoice This is useful for scheduling automation commands or other items linked to the spots that you don t want the customer to see on their invoice Also see Macro Overview in section 3 09 Macro Examples in section 3 09 01 Rules Used by NL8 when Logging Macros in section 3 09 02 Page 3 40 Natural Log User Manual 3 10 Scheduling Special Event Templates Special Event templates are special Log Templates useful for those stations that run programming that often changes times and days such as sports programming These Special Event templates have the same formatting as regular Log Templates but they apply to less than a full day and may be scheduled to replace the regular Log template on any given date and time During the period these special templates are scheduled the regular Log Template for a day is not used Order Lines may be linked to the Special Event Template see Complex Scheduling Options in section 3 08 of this manual so the order line runs anytime the special event is scheduled Scheduling Special Event Templates From the NL8 main menu select Traffic you may select the Special Events Scheduler function You can select the station and date range to display Each station has
16. is Mandatory Linking an Order Line to a Special Event Template On the Order Line entry screen the Run field may be set to Link gt followed by the name of the Special Event Template to which the Order Line is to be linked This allows you to use the Runs field to link this Order Line to a Special Event Template see definition in glossary so the order line will run only when that Special Event Template is scheduled using Special Event Scheduling subject to any Run Dates restrictions on the Order Line This means you don t have to change all orders that run within that Special Event Template if a Special Event is canceled or changed Note You must have created an empty Special Event Template even if it is simply an empty template before you can link to that template Link to Special Event Example Assume you have an Order Line that runs only within the HS Footbal 01 special event shown above You could link this Order Line to that special event and this Order Line will only run when that special event is scheduled Also See creating a Special Event Template in section 4 02 and scheduling Special Event Templates in section 3 10 Warning See discussion of Special Considerations when linking an Order Line to a Special Event on the next page Natural Log User Manual Page 3 29 3 08 Complex Scheduling Options cont Special Considerations When Linking an Order Line to a Special Event This is an advanced function of N
17. its own Special Events Schedule Be sure the date range includes the correct dates NOTE NL8 allows scheduling a Special Events Template to start at a time and with a length that causes it to continue past 11 59 59 PM However the past midnight events will appear after the 11PM hour in the log for the date on which in Special Event began This MAY create unwanted results in an automation system particularly if there are any timed events in the template that occur past midnight Special Events Scheduler File Edit Help D x amp g v Add Event Edit Event Delete Event Print List Help Close DEMO AM Fi August 01 2003 uu Sunday October 26 2003 Sort Scheduled Date Time J Special Event Template Fri 9 26 03 6 00 00 PM Hs Football 01 Fri 10 3 03 6 00 00 PM Hs Football 01 00 Fri 10 10 03 6 00 00 PM Hs Football 01 03 00 00 Click the Add Event button to add a new event to the schedule Click Edit Event to change an existing event You will need to provide the date and time and then name of the Special Event Template to use w Special Events Scheduler OF x eptember lt b 200 Save Cancel Note You must have created an empty Special Event Template even if it is simply an empty template before you can schedule that template See creating a Special Event Template Time 700 00 00 PM Event to Schedule Hs Football 01 Natural Log User Manual Page 3
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19. number to run in the Spots per day box for each weekday Leave blank in any day in which nothing is to run Specifying the actual number to run is the preferred method and gives best control Spots Per Week Scheduling Some stations enter the Order Line to specify how many spots per week to run but let NL decide how to distribute them within the allowed days This is done by placing an X in the Spots per day box for any day the spots may run and then specifying the number to run per week in the Per Week box This also allows Front Loading Length Type On the Order Line entry screen this specifies the length formatted as ss or mm ss or hh mm ss of the item being scheduled If the desired length is not one of the default values in the dropdown box type it in Log type describes the type of event being scheduled Some automation systems such as Scott Studios and MediaTouch use this LogType as their audiocut Categories CA Commercial Announcement CM Commercial Matter COM Commercial CP Commercial Program Note This CP type will block out all Template Avails and anything scheduled within its start and end time on any day it is scheduled CPN Commercial Pgm Non Exclusive FCC FCC Announcement MAC Macro see section 3 09 of this manual for a discussion of macros NLC Non Log Charge Item Note This does not place anything on the log but passes the specified charge invisibly through the log to the invoice This might be used for pr
20. o had of Net Apply Trade Credit o E of Net Delete Pkg Price ARCA Tan Me tts Variable Package Only if you select Variable Package above you will be able use these buttons to add or change the package billing schedule You must specify the billing date amount to be billed that date and the station to which it applies if more than one station is ordered Q Edit Pkg Price Q Add New Pkg Price Q Delete Pkg Price im Package Price iof x Station 1 DEMO Ab cl Save Billing Date Tuesday September 30 2003 Amount to Bill 125 00 Cancel Natural Log User Manual Page 3 21 3 06 Broadcast Order Approval Memo Orders are accessed through the NL main menu under the Traffic Broadcast Order Browser or from an open Customer Account screen Orders tab This tab allows you to enter memo items for this order Additionally you can enter dated reminders using the Contact Manager Account Date Reminders button See Reminders in section 9 07 of this manual 4 Order 0002 001 American National Bank American National Bank File Print Schedule Tools Help os Order ee Order aoe Production ee ie run Invoice Instructions Schedule Order Memo v Order Reviewed Approved by Sales manager Contact Manager Account Date Reminders M Order Reviewed Approved by Traffic Director v Order Reviewed Approved by Accounting Dept Tsn News Sponsor Contact Mana
21. only future orders Broadcast Month definition Calendar Month End of Schedule Demand Weekly Special1 through Special9 ApplicableTax On the Customer entry screen this is the tax item rate to be used as default tax for new Orders for this customer account The invoice amount taxed may be Gross Discounted Gross or Net depending on how this tax_item is setup Changing this customer account value does not change the Tax on existing orders only future orders Continued on next page Page 3 10 Natural Log User Manual 3 02 Customer Data Entry cont Customer Tax ID Number On the Customer entry screen this is an alphanumeric field that allows you to enter the TaxID number of the customer This may be necessary to prove the customer is tax exempt or in some countries such as Mexico this tax ID number must be shown on all invoices and statements Minimum Separation On the Customer entry screen this tells Natural Log how many minutes separation you need between items from different orders belonging to this customer See Order Separation to set the required separation between items from the same Order See Product Protect to set the required separation between items from the different customers with similar products Separation Example Suppose you have a night club buying lots of spots advertising different bands appearing on Friday and Saturday If you put these in as separate orders you
22. the Open button or double click the item to view edit the highlighted order Q You can use the Delete button to delete an Order only if nothing has run from the Order If 1 or more items has already been logged from the order just change the end date to stop it from running anymore Q You can filter the order list by station and by order status active orders expired orders or all order Natural Log User Manual Page 3 3 3 01 Customer Account Screen cont Accounts Receivable tab On the Customer entry screen this tab lists the unpaid A R items for the displayed customer Using dropdown boxes you can select Revenue Type items to be displayed and station items to be displayed You can right click in the Accounts Receivable list to use the Accounts Receivable menu See Accounts Receivable Note If the logged on user s Accounts Receivable permission setting is Deny the Accounts Receivable tab will not be visible P 0002 American National Bank File Orders Copy Manager Account Receivable Tools Previous m Nest 24 2 Print ee eMail iz Help ee x Close View Account Receivable Al Revenue Types 7 eae 7 Statement View Transaction History Print List Type Description Amount Balance a 30 03 ine DEM O AM 0002 001 American National Bank 250 00 2 9 30 03 DEMO 4M 0002 003 American National Bank 143 75 9 30 03 DEMO AM 0002 004 American National Bank 200 00
23. to be inserted by using Ctrl Left Click to select and highlight the lines The click Edit Mass Insert from the menu You can specify the item to be inserted into all highlighted lines at one time M Mass Changer oj Xx This Inserts a spot into ALL Selected rows in the Network Spot Log Ctrl Click or Shift Click to select multiple rows from the Network Log for changes Selected records appear highlighted in the Network Log CoplD i234 Description Sears Network Spt Length 2 LogType CA Commercial Announcement Produc tCode 10 Cithing rj Network Affidavit Note i s S S S Apply Change Cancel Printing a Network Affidavit Later after the log is generated and reconciled corrected if necessary you may use the Traffic Network Spots Network Affidavit function to get a printout of the network spots which ran on the log for a period of dates This will help you in filling out the network affidavits of performance Natural Log User Manual Page 3 43 3 12 Bulk Contracts Bulk Contracts are not normally needed to run NL8 NL8 Bulk Contracts are used only to track customer s fulfillment of an agreement to buy a certain number of spots within a given period Q In NL8 these bulk contracts do not actually schedule any spots Q Spots are only scheduled from broadcast orders Entering Editing Bulk Contracts To enter a Bulk Contract open the custome
24. 41 3 11 Insert Network Spots on Log This section of the Natural Log System is useful for those stations that have one or more satellite networks and must run network spots either live or as make goods This section allows you to enter lists of network spots to be logged This can only be done before the log is generated When NL8 generates the log for that day it automatically inserts these spots on the log Also if you entered the product codes for the network spots this is optional NL8 will protect your local spots from competing network spots Opening the Network Spot Log for a Date From the NL8 main menu select Traffic you may select the Network Spots function You can select the station and date to display Each station has its own network logs NL8 will scan the log template for the selected date and will generate a log with only the network avails from that log template If you previously made a special log template for the date specified it will use this special template not the regular log template for the day of the week Note This section of the system looks for commercial avails on your log templates designated with a source of Network It will not insert local spots in these network avails nor will it insert network spots in your local avails See Log Templates before you try to use this Network Spots section the first time aid Schedule Network Spots Run Live and or MakeGoods File Edit m List ET S
25. Affidavit to the invoice types below to have the station official s statement certifying accuracy of the invoice If you need the invoice notarized add Notarized Affidavit to the invoice type Changing this customer account value does not change the Invoice Type on existing orders only future orders Detail Prints 1 line per broadcast item Includes run date run time length rate and CopylD Times Rates Prints multiple broadcast items on one line Includes run date run times length and rate Times Prints multiple broadcast items on one line Includes run date run times and length Summary Prints multiple broadcast items on one line Includes run date range broadcasts length and rate Co Op Notarized Affidavit This prints a regular detail invoice plus a sub invoice for each different Co Op on an order Note The sub invoices are broken out 1 for each different Co Op based on the name entered Co Op For field in CopyManager not for each piece of copy None Does not print any invoice Only used for customer to whom you send Account Statements and NO invoice Billing Cycle On the Customer entry screen sets the default Billing Cycle for new orders for this customer account This sets the default Billing Cycle for order entry You can generate invoices for any specific cycle or all cycles during each broadcast invoice generation Changing this customer account value does not change the Billing Cycle on existing orders
26. All Weeks i 05 25 PM 30 Sponsorship 12 23 03 Al Weeks 5 08 00 PM 30 Sponsorship 12 20 03 AI Weeks 1 06 00 PM 12 20 03 All Weeks 3 08 00 PM 30 Sponsorship Feb 03 Mar D3 May D3 0 00 Jun 03 0 00 Fug 03 0 00 Now D3 01 2003 02 2003 0 00 Sep 03 0 00 03 2003 0 00 Dec 03 165 00 042003 165 00 Z Natural Log User Manual Page 3 13 3 03 Broadcast Orders cont Broadcast Orders are accessed through the NL main menu under the Traffic Broadcast Order Browser menu The orders are displayed on a browser screen that can be configured sorted and filtered as desired See Configuring On Screen Browsers in sections 9 11 through 9 13 of this manual You can also access the orders for any customer on the Orders tab on the customer screen Production Order You can print a Production Order showing when production is required for this order using the Production button on the order entry screen An example is shown on the 2nd following page To customize the Production Order see Production order document format im Production Order Gi x DEMO FM Production Order OrderlD 0007 004 Sponsor Asap Pading Asap Paging Product Asap Paging 103 South Texana Run Dates 12 03 12 23 03 Anywhere TX 78000 Account Rep Corey White This Schedule Runs on Station s DEMO FM Asap Paging The following Production is required by the date time indicated First Scheduled
27. Chapter 3 Traffic Customers Orders Customer Account Browser All customer account information is accessed through a Customer Browser screen From the NL8 main menu select Traffic then Customer Account Browser T Sample Customer Account Browser File Edi View Browser Settings Tools Help aes x amp amp f ti 9 FA New Open Delete Find Print Columns Help Close BEI EI r Sort by 1st Sponsor BY then BiinaName 24 then COBY r View Customers for 3 All amp ccountReps CI 06 Albert Doorknob CJ 04 Allen Hedge C 02 Corey White C 03 Delfino Garcia C3 01 Eddy Munster CI 09 Grandma Moses C3 00 House Accounts CI 07 Ima Manager C 05 Leeroy Mantcha C 08 Sally Selalot C3 10 Salseman 10 All Active Customers LCustlD Sponsor aiU liNN ame JAccountRep Order 1St Ann Hispanic Brdcstrs Awd Marisa Bianca Productions 0146 Abs Cablevision Of Texas Inc Allen s Body Tech American National Bank American National Bank spanish Another Debut Anytown American Legion Anytown Chamber Of Commerce Anytown Filley Co Anytown V F Ww Apache Chemical Apache Tractor amp Implement Amolds Jewelers Asap Paging Baptist Bible Hour Berans s Agri center Bert s Restaurant Bette s Sewing Center Bommer Ford Bommer Tractor Cooper Chev Olds Pontiac Cattanwond Inn Restaurant And Abs Cablevision Of Texas Inc Allen s Ad Agency American National Bank American National
28. L and should be used with caution Also see creating a Special Event Template in section 4 02 and scheduling Special Event Templates in section 3 10 4 Order Line 0002 001 04 American National Bank Date Range in which this Order Line runs Tuesday September 02 2003 thru Wednesday December 31 2003 Runs E e AEN 02 DEMO FM Time Range allowed for this Order Line 12 00 00 AM to 11 59 59 PM New Time Class If desired time is not listed in the dropdown box type the time in normal time format it Broadcasts per day in the specified Date Time Range Mon Tue Wed Thu Fri Sat Sun Perv s ee zi m mj zi r Order Line Details Length Type 32 CA CommerialAnnouncemm W Description Note Sponsorship s AvailType NS NewsSpomoshp Position UrResiced Preemption Level 1 x O Non Preemptible S Very Preemptible CopylID to be Played inal Bank 30 9 1 03 TFN Change 0009 Americ an i Natio cl v Save Help Cancel Run Dates NL8 does consider the run dates on the Order Line Example If you have a customer that only wants to sponsor the Special Event for a month say 01 01 03 through 01 31 03 Anytime the Special Event runs within the period 01 01 03 through 01 31 03 the linked Order Line will also run After 01 31 03 even if the Special Event runs the linked Order Line will not run
29. Natural Log User Manual 3 08 Complex Scheduling cont Specifying Filler Material to Auto Fill Network Breaks On the Order Line entry screen the Run field may be set to Filler Only This is used when you are running programming from a satellite for other network and you need to specify filler items to be used fill Mandatory or If Used commercial breaks to exact length if you don t have enough paid spots You can add these as bonus spots on selected paid orders or you may enter separate orders to run PSA s promos etc as filler material These items are not counted on Order Confirmations because until a log is generated NL8 has no way to know how many items it will schedule to fill any unfilled breaks Q Filler Items are logged only after all non filler items are logged or attempted to be logged and are bumped due to rule violations Q This only applies to breaks with If Used Fill Code and at least 1 regular item logged in the break or Mandatory Fill Code whether or not any spots are already logged Q The number of spots per day on the Order Line is treated as the maximum number of items that can be scheduled from the Order Line as filler for that day Q If NL8 does not need the item s to fill a commercial break this Order Line is not used and nothing from this Order Line is ever listed in the bumped items list for the log Q NL8 will never open a new break and log only filler items in the break unless the break
30. Orders tab To open an existing Order click the Open button or double click the Order listing This is where you enter tell NL8 on about your Broadcast Orders See Entering Broadcast Orders in sections 3 04 through 3 08 of this manual for detailed order entry instructions Order 0002 001 American National Bank American National Bank File Print Schedule Tools Help Previous owe Next Order coles re Erden n Ed EA iG Schedule Approvals Memos Runs on Station s General Order Instructions Order Status Ok Run Dates Tuesday September 30 2003 J thru TFN x Product Advertised American National Bank Order Type Spot x Part of Bulk Contract B00001 American National Bank Bulk Annual Commitment Assign Revenue Type C Cash Spots x Protect Product 03 Banks z Protect Product2 00 None m Minimum Separation 30 Minutes between Broadcasts from this Order Account Rep 03 Delfino Garcia Copying an Order You can make a copy of an order using the File Duplicate this Order menu choice on the Order entry Screen You specify the Customer to receive the duplicated order and the CopylD for the duplicated order Reminders You can view the date specific Reminders for the displayed order using the Tools Reminders menu choice on the Order entry screen See Reminders Order Billing History You can view a list of all invoices issued from the order using To
31. al time format ime Range Sun Pevwack r Order Line Details Length Type 32 CA CommerialAnnouncemm W Description Note Sponsorship s AvailType NS NewsSpomoshp Position UrResiced Preemption Level 1 x O Non Preemptible S Very Preemptible v _Change Save Help Cancel Order Line Runs Alternating Weeks CopylD to be Played 0009 American National B anl On the Order Line entry screen the Run field may be set to every 2nd week through every 13th week in the Runs field to turn the Order Line on only for the weeks desired in an alternating fashion 30 9 1 03 TFN Alternating Weeks Example If you have 2 Order Lines that alternate you could set them up starting 1 week apart and have each alternate every 2nd week When line 1 runs line 2 is off and when line 2 runs line 1 is off Order Line Runs Specified Weeks On the Order Line entry screen the Run field may be set to Specified Weeks you can then list the exact weeks you want the Order Line to run The specified weeks must be within the run dates of the Order see Order Entry General tab and the date range of the Order Line Specified Weeks Example Assume you have an Order Line that extends for a whole year but does not run every week in that year Select Specified Weeks and you will see an Edit Specified Weeks button that you can use to set the weeks Continued next page Page 3 28
32. cer or automation system to play when this Order Line is scheduled If using automation this CopylD is simply the audiocut identifier in the automation system When you click the Change button you will get a screen on which you can select an existing CopyID for this customer or create a new CopylD This CopylD can be Normal Copy Packet Rotator or Copy Schedule See Copy Manager in Chapter 4 for more detailed Copy information and examples Cost per Broadcast On the Order entry screen this tells NL8 what to charge for each item scheduled from this Order Line Each station on which the Order runs should be assigned a cost 0 00 is OK Note This entry is not used if Level Package or Variable Package is selected on the Order Invoice Instructions tab Natural Log User Manual Page 3 27 Alternating Week and Specified Week Scheduling On the Order Line entry screen the Run field has multiple uses but is most commonly set to All Weeks However additional uses can arise in complex scheduling situations described below ed Order Line 0002 001 01 American National Bank Date Range in which this Order Line runs Tuesday September 02 2003 m thru Wednesday December 31 2003 Runs all Weeks X 02 DEMO FM Every Sth Wk gt Time Every 10th Wk 1 00 0 Every 11th Wk gt Every 12th Wk If dezi E very 13th Wk Specified Wks Filler Only Mon Link gt Hs Football 01 he time in norm
33. cont Tag Rotator Example Suppose your customer wants to run a piece of copy with rotating tags You could do this without using macros by recording the main copyID plus each tag as individual pieces of copy and scheduling the copy tag combined items as a copy rotator This is the easiest way to rotate tags If instead you wanted to record the main copy only once and the individual tags by themselves you could use macros to combine them together during log generation You d enter a 2 item macro order line with the CopylD of the main spot as one item in the macro and the copylD of a copy rotator containing the tags to be rotated as the second item in the macro Whatever you use as description will appear on the log and invoice affidavit w Order Line 0035 0002 01 Macro Ehrig Bros Ag Products ane Cost 1 Restricte 1 1100 Ehrig Bros Ag Product 55 Spot InRe ed R1100 Ehrig Bros Ag Produ UnRestricted Insert Item Edit Item Delete Item Print Macro Examples continued on next page Page 3 36 Natural Log User Manual 3 09 01 Macro Examples cont Book Ends Example Suppose you sell a customer book ends allowing them to split their spot and have part run at the top of the break and the remainder run at then end of the break You could enter a 2 item macro order line with the order line position restriction set to book ends P Order Line 0158 001 11 Ferrell Gas Co Date Range in which this Order Li
34. could specify 60 minutes separation between spots for the order for Friday night order entry screen and you could specify 60 minutes separation between spots for the order for Saturday night order entry screen Then you could specify 30 minutes on the Customer entry screen to keep the 2 orders 30 minutes away from each other Product Protect On the Customer entry screen this sets the default product code 1 for order entry Product codes are used to protect advertising for similar products scheduled from different orders and customers You can create a new Product Code by clicking the Add New button that appears to the right of the Product Protect box when you click the Product Protect box See setting up Product Codes Product code separation only applies to items logged from different customers To separate items logged from the same customer see Minimum Separation above Natural Log User Manual Page 3 11 3 03 Broadcast Orders Broadcast Orders are accessed through the NL main menu under the Traffic Broadcast Order Browser menu The orders are displayed on a browser screen that can be configured sorted and filtered as desired See Configuring On Screen Browsers in sections 9 11 through 9 13 of this manual You can also access the orders for any customer on the Orders tab on the customer screen To create a new Broadcast Order click the New button on the Broadcast Order Browser or on the Customer entry screen
35. d correctly even if there are lines of text or unrestricted avails intervening Position Restrictions and Macros You can specify the position restriction for a macro order line UnRestricted default Last in Commercial Break The last item in the macro must be last event in the break First in Commercial Break The first item in the macro must be first event in the break First OR Last in Commercial Break If the macro is logged first in the break its first item must be first event in the break If the macro is logged last in the break its last item must be the last event in the break Effects of Macros on Reports When you schedule a macro the allocation of the total line cost for each item in the macro does affect reports Q Each item in a macro is counted as a spot with the specified allocation of the line cost on Order Rates reports see section 9 12 unless you check the Do NOT Show This Item on Customer Invoices checkbox on the macro item edit screen see section 3 09 03 Each item in a macro is counted as a unit for your inventory reports when you report by units Any reports filtered by avail type or length filter based on the length and avail type of each individual item in a macro not the total length of the macro There are several examples of the proper use of macros on the next pages Page 3 34 Natural Log User Manual 3 09 01 Macro Examples Opener Closer Example Suppose you sell a news spon
36. der is billed at a cost per broadcast as specified on the Order Lines This is how most advertising is billed Level Package Every time an invoice is generated from an order with schedule lines from which at least 1 billable item was logged or the order has NO schedule lines a specified flat amount is billed Exception If order status is HOLD and nothing was logged no amount will be billed Click in the amount column next to each station and enter the amount to be billed as shown below Order 0005 001 Apache Tractor amp Implement Apache Tractor amp Implement File Print Schedule Tools Help Previous petos idi Next Order contin poke Production al al m d 54 Invoice Instructions Approvals Memos gt Instructions Billing Cycle Calendar Month Invoice Type Times 1t Copies of Invoice to Print 1 Purchase Order Estimate Print CoOp Script Affidavit Note to be printed on Invoice amp pache Tractor amp Implement Billing Basis Discounts Commission Tax Level Package Description Package j Discounts Allowed o z of Total Bill Date Agency Commission o m of Gross DEMO FM On each Invoice issued AC NR p s ae National Rep Comm o m of Net Apply Trade Credit o M of Net Applicable T ax None bd Variable Package You specify amount s to be billed on various dates This amount will be billed on the first invoice generated
37. e break it then logs the macro items into the avail slots Q If the entire macro cannot be logged into the break due to lack of avail slots with matching avail types NL8 moves on to the next break and tests it Also see Macro Overview in section 3 09 Macro Examples in section 3 09 01 Scheduling Macros on Order Lines in section 3 09 03 Page 3 38 Natural Log User Manual 3 09 03 Scheduling Macros on Orders This is an advanced function of NL and should be used with caution To schedule a macro order line in NL8 during order line entry select MAC Macro as the LogType Order Line 0002 001 01 American National Bank Date Range in which this Order Line runs Cost Per Broadcast Tuesday September 30 2003 bai thru TFN lens Station Runs All Weeks 02 DEMO FM gt Time Range allowed for this Order Line 1 00 00 PM to 1 04 00 PM x If desired time is not listed in the dropdown box type the time in normal time format T Broadcasts per day in the specified Date Time Range Mon Tue Wed Thu Fri Sat Sun Per Week fi fi fi fi E E e r Order Line Details Length Type fi 30 MAC Macro m CopyID to be Played tems for Individual CopylD s See Macro Then click the Edit Macro button to view and edit the macro events to be scheduled together for that one order line ig
38. e spots on Mon Tue and 50 less spots on Thu Fri as compared to normal This is a probabilistic weight NOT absolute Natural Log User Manual Page 3 33 3 09 Macros This is an advanced function of NL not normally needed by most users and should be used with caution Macros Overview In NL8 a macro does not refer to any Macros you may use in your automation For automation macros see the section of the NL8 manual dealing with your specific automation system In NL8 a macro is simply a multi event order line whose events must be scheduled together This is useful if you sell a customer 2 or more items that need to be scheduled together Q Macro examples are shown in section 3 09 01 of this manual Q Logging rules followed by NL8 when placing macros is covered in section 3 09 02 of this manual Q Methods of scheduling macros are described in section 3 09 03 Avail Types and Macros You can specify different avail types for each item in a macro NL8 always matches avail types between each macro item and avail slots on your log template This allows you to have automation commands text and even other avails if the avail type does not match the macro item s avail type skipped by the macro if you set your macro avail types and log templates properly For example you can create an avail type restriction for the opener billboard of the news and a separate avail type restriction for the news sponsor spot itself and they will be logge
39. er menu The accounts are displayed on a browser screen that can be configured sorted and filtered as desired To create a new customer account click the New button To open an existing customer account click the Open button or double click the customer listing Note During initial setup of NL8 you may need to enter Customer Balance Forward amounts from your previous accounting system This can be done from the Customer account screen using the Billing Non Broadcast Invoice Generator menu choice See section 7 06 of this manual for details P 0002 American National Bank File Orders Copy Manager Biling Account Receivable Tools Help e 5 amp e Previous Cust Next Cust Print eMail Help Cancel Close ai o Ordes Accounts Receivable Copy Manager CustomerMemo Name Address Information Account Settings Order Default Values Account Closed Revenue Source LD Local Direct x Sponsor Name American National Bank Statement Type Dpen ltem Agency if an gency aryl 00000 None M Statement Cycle Calendar Month Biling Name American National Bank Finance Charge o Per Year Address P 0 Box 1940 Credit Limitfsn 00 z Address2 Account Rep 02 Corey white City State anywhere Txs A Zipf7e000 Revenue Type C Cash Sps O itst aY Telephonel 210 555 5555 Fa InvoiceType None Statement Ony ContactNamefjackMils
40. ewers may revise Order after review approval Prohibit new Order entry after Credit Limit is exceeded Day Weights for Front Loading Random Type Schedules If Used Mon Tue Wed Thu Fri Sat Sun 450 50 F Normal 50 50 Normal Normal Miscellaneous Adobe Acrobat PDF Printer Driver Enabled Automatically Display Daily Reminders on Startup Show on screen help when mouse is held over an item Calendar Tool Display Type Calendar Month If you do not use Front Loading these Day Weights should be set to NORMAL However for those that do use Front Loading this option allows you to specify how much front loading can be done for each day of the week This can range from 90 to 49096 This is the change in the likelihood from normal that an individual spot from a Spots Per Week schedule will be scheduled on a given day Front Loading Example Assume you have a Spots Per Week type schedule to play 2 spots Mon Fri Normally each day Mon Fri would have an equal chance of being scheduled in a given week Using front loading you can force certain days to have a higher or lower chance of being used If you set Mon and Tue to 50 and Thu and Fri to 50 when NL decides randomly what days to use it will give 50 more probability to Mon and Tue and 50 less probability to Thu and Fri With a large number of Spots Per Week schedules you d expect to see about 50 mor
41. ger Account date Reminders You can view the date specific Reminders for the displayed customer See section 9 07 for a discussion of the date specific reminders Order Review Approval before Logging This option allows you to permit Account Reps salesmen to enter their own orders in NL8 but the orders will not run until the required level of review approval is obtained If order review is required in NL8 program options see section 2 01 of this manual the review check boxes will be visible on the memo tab of the order entry screen If the logged on user is one of the user types that can review orders see section 2 03 of this manual the review check boxes will be available for that user to click to show they have reviewed the order Note If the Require User Logln checkbox on the User Permissions tab is not checked no review or approval is required even if you set a required review and approval in program options Finding Orders Awaiting Review Approval All broadcast orders awaiting review approval have their order status set to INBOX and the status can be changed to OK only after all required reviews approvals have been obtained HOLD and INBOX status orders are never logged When a log is generated a warning is generated if any broadcast order s that would otherwise run on that log are on HOLD or INBOX status The user types who review and approve orders can quickly find orders awaiting review in Traffic Broadcast Order Browser
42. gh 11 12 of this manual for instructions on changing the configuration of the browser On the left side of browser screen are folders for each Account Rep salesman and you can click each folder to quickly display all customers associated with that Account Rep Browser Sorting In the browser you may click on any column heading to sort the list by that column You may also select the columns from the dropdown boxes on the left side of the screen Use the first Sort dropdown box to select the data column to be used as the primary sort column for the list The buttons to right of the Sort boxes allow you to sort in Ascending or Descending order Any items with matching entries in the primary Sort data column are then sorted by the column selected in the second Sort dropdown box Any items with matching entries in the primary and secondary Sort data columns are then sorted by the column selected in the third Sort dropdown box Natural Log User Manual Page 3 1 3 01 Customer Account Screen Customer Accounts are accessed through the NL main menu under the Traffic Customer Browser or AcctsRec Customer Browser menu The accounts are displayed on a browser screen that can be configured sorted and filtered as desired To create a new customer account click the New button To open an existing customer account click the Open button or double click the customer listing This is where you enter customer information such as name address e
43. h caution When NL8 sees a macro is scheduled on an order line that is MAC is the LogType it follws a specific sequence of rules to properly log the macro A macro is always completely logged or completely unlogged by the NL8 log generator It will never log only a portion of a macro Q NL8 starts at the top of the macro and runs all normal tests to see if the first item can be logged These tests include position restrictions product separation customer and order separations time windows position and avail types if specified Q Once the first item in the macro passes all tests for an avail slot NL8 then continues down the macro list and tests to see if the remaining macro items can be logged into the same break NL8 does no testing on these subsequent macro items except for avail type testing if specified and time window testing This continues until the macro is completely tested Q When testing the 2nd and subsequent macro items NL8 finds the next avail slot in the same break that satisfies the avail type restriction and time window for each macro item It will skip avail slots for which the avail type does not match the avail type of the macro item If there is not an avail in the same break matching the avail type for the macro item NL8 does not log anything from that macro in that break and starts over testing the first macro item in the next break Q Once NL8 is satisfied that the entire macro can be scheduled within th
44. hat Order Line must be scheduled You can enter a time range in your local time format If the desired time is not one of the predefined times just type the time in the box in local time format You may also select 1 of your user defined Time Classes if used See Section 2 17 for a discussion of Time Classes Important Note regarding Time Range NL8 will assume it can schedule items anytime within the specified time range NL8 will attempt to rotate an item through all allowed hours but may not be able to do so depending on how full your log is with higher priority and or more time restricted items This means you cannot assume NL8 will schedule an equal number of items within any subset of the time range That is if you schedule an item to run 6A to 7P it will be logged within that time range but NL8 may not schedule an equal number of items 6A 10A 10A 3P and 3P 7P For example if your log is full with higher priority items that must run between 6A 10A an item scheduled 6A 7P would likely not appear in 6A 10A To force some items to appear in specific dayparts you must schedule them that way In this case schedule some items specifically 6A 10A some 10A 3P and some 3P 7P Broadcasts per Day in the Specified Date Time Range This tells NL8 how many of item s to be scheduled from that Order Line This can be specified in 2 ways You cannot mix these methods on the same Order Line Normal Scheduling Recommended method Specify the actual
45. he finance charge options you create in NL8 setup See Finance charge options in section 2 02 of this manual Credit Limit On the Customer entry screen this sets the account credit limit Enter 0 if not used See Program Options in section 2 01 of this manual to prohibit order entry after credit limit is exceeded Account Rep On the Customer entry screen assigns the customer account to an Account Rep Orders entered will default to this Account Rep but individual orders can be assigned to a different Account Rep during order entry You can create a new Account Rep by clicking the Add New button that appears to the right of the Account Rep box when you click the Account Rep box See setting up Account Reps Natural Log User Manual Page 3 9 3 02 Customer Data Entry cont Revenue Type On the Customer entry screen sets the default Revenue Type for new orders entered on this account Revenue Types are usually used for Cash Trade Political etc to filter reports You can create a new Revenue Type by clicking the Add New button that appears to the right of the Revenue Type box when you click the Revenue Type box See Setting up Revenue Types Changing this customer account value does not change the Revenue Type on existing Orders only future Orders Invoice Type On the Customer entry screen sets the default Invoice Type for new orders for this customer account With each type of invoice you can also add
46. ing used Natural Log User Manual Page 3 31 3 08 Complex Scheduling Options cont Front Loading Spot Schedules This is an advanced function of NL and should be used with caution Most stations do not use Front Loading so you may skip this section Front Loading ONLY applies to Spots Per Week Schedules described on the previous page if you specify the number of spots per day on your order lines this does not apply to you Front Loading Defined Some stations enter order lines as Spots Per Week Schedules specifying how many spots per week to run but letting NL decide how to distribute them within the allowed days Some stations also want to force more spots to be scheduled early in the week when the load is lighter so more time will be available later in the week when orders requiring specific days usually run This is Front Loading and it only applies to Spots Per Week Schedules If you specify the number of spots per day this does not apply to you Allow Front Loading on Order Line If you use Spots Per Week Scheduling on an Order Line specifying the number of spots per week by putting X in the days they can run you will also be offered the option of whether to allow Front Loading for that order line See Order Line entry Order Line 0002 003 01 American National Bank r Date Range in which this Order Line runs Cost Per Broadcast Monday September 08 2003 m thru Wednesday December 31 2003 Ru
47. me information over and over Just highlight the line to be copied click Add Order Line and make any changes applicable to the new order line Q You can use the Edit Order Line button or double click the item to view edit the highlighted Order Line Q You can use the Delete Order Line button to delete a piece of copy Warning You will not be permitted to delete any Order Line if it has logged 1 or more items since all logged items must be attached to an Order Line If this is the case and you want to the Order Line to stop running change the Order Line end date Beginning on the next page of this manual is detailed information about how to schedule items for broadcast Natural Log User Manual Page 3 23 3 07 Broadcast Order Line Entry Orders are accessed through the NL main menu under the Traffic Broadcast Order Browser or from an open Customer Account screen Orders tab The Schedule tab displays the order lines that actually schedule the broadcasts Click New Order Line or Edit Order Line to open the scheduling screen 4 Order Line 0002 001 01 American National Bank Date Range in which this Order Line runs Tuesday September 02 2003 thru Wednesday December 31 2003 La oa Runs all Weeks X 02 DEMO FM Time Range allowed for this Order Line 1 00 00 PM to 1 04 00 PM If desired time is not listed in the dropdown box type the time in normal time format
48. mer s item into a particular avail slot or to reserve an avail slot for a particular type of ordered item such as a program sponsorship or adjacency In That case the same Avail Type must be entered on both the Log template and the Broadcast Order See Avail Types on Log Templates Position On the Order Line entry screen this tells NL8 if the item being scheduled must be placed in a particular position within a commercial break Normally this should be to UnRestricted Choices are UnRestricted default Lastin Commercial Break First in Commercial Break First OR Last in Commercial Break Page 3 26 Natural Log User Manual 3 07 Broadcast Order Line Entry cont Preemption Level On the Order Line entry screen this lets NL8 know how important it is for the item to be logged If you are oversold and NL8 cannot schedule all ordered items it needs to know what items to log first and what items can be bumped if needed Items with Preemption level 0 are logged first then preemption level 2 then 3 and so on Less important items should have inferior preemption levels 7 8 9 so they get bumped More important items should have superior preemption levels 0 1 etc so they are more certain to be logged ANY items not logged are always placed in the log s Bump Item file regardless of their preemption level CopylD to be Played On the Order entry screen this tells NL8 what specific CopyID to tell your announ
49. mine the salutation when the external mail merge program merges into a form letter This might be Dear Mr Jones or Dear John etc Contact e mail Address The e mail address of the contact person listed above This is where all e mails from NL will be sent except Invoices and Statements that are sent to the Invoice e mail address below Deliver Invoice On the customer entry screen this tells NL8 how to deliver the invoices and statements for this customer NL8 can deliver Invoices and Statements using 4 methods Mail Paper Invoice eMail Adobe Acrobat PDF This uses the internal Natural Log PDF writer to create a PDF file and deliver it via e mail to your customer s invoice e mail address elnvoice Encoda SpotData elnvoice DDS Invoice Manager elnvoice Radiolnvocies com elnvoice eMediaTrade Creates the appropriate electronic invoice file for the selected clearinghouse You are responsible to contract with the clearinghouse and pay them for electronic deliver of your invoices through their clearinghouse Fax This requires you to have an 3rd party fax capture program and fax modem to capture and send the fax to your customer s fax machine Invoice e mail Address On the customer entry screen NL8 will e mail Invoices and Statements to this address if you select eMail Adobe Acrobat PDF as the Invoice delivery method Page 3 8 Natural Log User Manual 3 02 Customer Data Entry cont Revenue Source On the
50. mission deducted from the Gross invoice amount or the Discounted Gross invoice amount if other discounts are allowed to get the Net invoice amount Account Rep Commission On the order entry screen this is commission of the Net invoice amount that will show as commission due on reports for the Account Rep to whom this order is assigned National Rep Commission On the order entry screen this is commission of the Net invoice amount that will show as commission due on reports for the National Rep or UnWired Network if applicable Apply Trade Credit On the order entry screen this is the of the Net invoice amount that be automatically credited as Trade Credit This is useful if you have an order that is some cash and some trade NL8 will automatically post a trade credit to offset part or all of the invoice net amount ApplicableTax On the order entry screen this is the tax item rate to be applied to the invoice amount The invoice amount may be Gross Discounted Gross or Net depending on how this tax item is setup Natural Log User Manual Page 3 19 3 05 01 Package Priced Billing Orders are accessed through the NL main menu under the Traffic Broadcast Order Browser or from an open Customer Account screen Orders tab Billing Basis On the Order entry screen this entry describes the basis upon which the order is to be billed This may be any of the following Per Broadcast The or
51. ne runs Saturday September 06 2003 m thru Saturday September 20 2003 x Runs i Weeks v 01 DEMO AM Time Range allowed for this Order Line 7 00 00 AM to 3 00 00 AM If desired time is not listed in the dropdown box type the time in normal time format m Broadcasts per day in the specified Date Time Range Tue Wed Thu Fri Sat Sun Per Week Order Line Details Length Type 60 MAC Macro Macro Sequence 1 1105 Ferrell Gas 1st Part 45 BookEnd 1st Spot 2 1106 Ferrell Gas 2nd Part 15 Bookend 2nd Spot Edit Macro Position Book Ends Preemption Level 2 O Non Preemptible S Very Preemptible 2p mu 9 v Save Help Cancel r CopyID to be Played See Macro Items for Individual CopyID s Shane The 2 items in the macro would be the portion of the spot to run first then the portion to run last in the break The description can be anything you want You don t need to use the word bookend in the description but whatever you use as the description will appear on the log and invoice affidavit w Order Line 0158 001 11 Macro Ferrell Gas Co_ E CopylD Description 1 1105 Ferrell Gas 1st Part 45 BookEnd 1st Spot 1106 Ferrell Gas 2nd Part 15 Bookend 2nd Spot Natural Log User Manual Page 3 37 3 09 02 NL8 Macro Logging Rules This is an advanced function of NL and should be used wit
52. ns all Weeks X O1 DEMO 4M Time Range allowed for this Order Line 6 00 00 AM to fi 0 00 00 AM If desired time is not listed in the dropdown box type the time in normal time format m Broadcasts per day in the specified Date Time Range Mon Tue Wed Thu Fri Sat Sun Per Week Allow Front Loading Iv r Order Line Details Length Type 3 CA Commercial Announcement E Description Note spt sj Avail Type UrResticted e Position UrResiced st i g Preemption Level 1 O Non Preemptible 9 Very Preemptible r CopyID to be Played 0009 American National Bank 30 9 1 03 TFN Save Help Cancel Continued on next page Page 3 32 Natural Log User Manual 3 08 Complex Scheduling Options cont Day Weights for Front Loading Spots Per Week Schedules The amount of Front Load weighting is set by the user in Setup Administrator Controls Program Options P Sample Program Options Program ptions Data Options Prompt for EXTERNAL Data Backup After M Days without a Backup Do automatic INTERNAL Data BackUp Daily Keep Broadcast Orders for 5 Years after expiration Keep Logs for 2 w Years after Broadcast Keep R Transactions for 5 Years after closing r Required Review 7 Approvals BEFORE an Order may be Logged v Sales Manager Traffic Director Accounting Manager Only Revi
53. oduction or talent fees POL Political Announcement PRO Promotional Announcement PSA Public Service Announcement SPA Station Promo Announcement UW UnderWriting Anouncement Natural Log User Manual Page 3 25 3 07 Broadcast Order Line Entry cont Description Note On the Order Line entry screen this specifies how the item will be shown on the log and on invoices Default values that can be selected from the dropdown box are listed below If the default values do not meet your needs you can also type in anything you want as the description note During order line entry if you include the word LIVE or CALL IN in the description field the item is treated as a live spot or call in spot See logging options in section 2 04 to enable or disable this protection Adjacency BillBoard Bonus Call in Extra Intro Live Spot Make Good No Charge Other Outro Program Promo Remote Simulcast Sponsorship Spot TradeOut Avail Type On the Order Line entry screen this tells NL8 to put ordered items only into avail slots whose Log Template Avail Type matches the Broadcast Order Avail Type Normally the Avail Type in both NL8 Log Templates and Broadcast Order Lines should be Unrestricted This means any item from the Broadcast Order can be logged into any avail slot within the order line s time window The only time you use Avail Types is when you want to force a particular custo
54. of the Account Rep box when you click the Account Rep Box See setting up Account Reps Page 3 16 Natural Log User Manual 3 05 Broadcast Order Entry Invoice Instructions Tab Orders are accessed through the NL main menu under the Traffic Broadcast Order Browser or from an open Customer Account screen Orders tab Order 0002 001 American National Bank American National Bank File Print Schedule Tools Help Previous tenet Next Order se Fe Podium ne e A s Schedule Approvals Memos r Instructions Billing Cycle Calendar Month Invoice Type Times j Copies of Invoice to Print fi Purchase Order Estimate Print CoOp Script Affidavit I Note to be printed on Invoice amp merican National Bank Billing Basis Discounts Commission Tax Per Broadcast Discounts Allowed o z of Total Agency Commission p rj of Gross Account Rep Comm jo rj of Net National Rep Comm o E X of Net Apply Trade Credit 0 7 of Net Applicable Tax None Billing Cycle On the Order entry screen this tells Natural Log how often and on what cycle you want to generate invoices for this order You can generate invoices for any specific cycle or all cycles during each broadcast invoice generation Broadcast Month definition Calendar Month End of Schedule Demand Weekly Special1 through Special9 Continued next page Natural
55. ols Billing History menu Activity Log You can view the log of all changes to the displayed order using the Tools Activity Log menu choice on the Order entry screen See Activity Log Page 3 12 Natural Log User Manual 3 03 Broadcast Orders cont Broadcast Orders are accessed through the NL main menu under the Traffic Broadcast Order Browser menu The orders are displayed on a browser screen that can be configured sorted and filtered as desired See Configuring On Screen Browsers in sections 9 11 through 9 13 of this manual You can also access the orders for any customer on the Orders tab on the customer screen Order Confirmation You can print an order confirmation and verify the order is correctly entered using the Confirmation button on the order entry screen To customize the Order Confirmation see Order confirmation document format Order Confirmation DEMO FM DEMO FM Order Confirmation 1234 ANYPLACE RD E ANYWHERE CITY TX 78000 pore pon fme 210 555 0000 ae Tee Estimate PO cocountRep Corey White Asa p Pa g in g Billing Cycle Calendar Month 103 South Texana InvoiceType Times Rates Run Dates 12 1 03 12 23 03 An ywhere TX 78000 Items Ordered 56 Gross Amount 165 00 Discounts 0 00 Agency Commission 0 00 Net Amount 165 00 This Schedule Runs on Station s DEMO FM feap Paging dum RI LT 12 20 03 AI Weeks 5 08 50 AM 30 Sponsorship 12 20 03
56. on or after that date even if nothing ran This would be useful to bill different package amounts in different months even if no broadcast items ran Exception If order status is HOLD and nothing was logged no amount will be billed An example of variable package is shown on the next page Package Description Only if you select Level Package or Variable Package above you will be able to enter the package description that will show up on the invoice Page 3 20 Natural Log User Manual 3 05 01 Package Priced Billing Variable Package Only if you select Level Package above you will be able enter the amount to be billed for each station each time an invoice is generated Order 0019 002 City Utilities City Utilities File Print Schedule Tools Help Previous roe na Next Order mem e Production Iw nA oe RA Invoice Instructions Approvals Memos Instructions Billing Cycle Calendar Month Invoice Type Times m Copies of Invoice to Print 1 Purchase Order Estimate Print CoOp Script Affidavit I Note to be printed on Invoice City Utilities Billing Basis Discounts Commission Tax Variable Package Description weather Rotator Pkg Discounts Allowed 0 of Total Bil Xe L Amount Agency Commission o m of Gross Edit Pkg Price DEMO AM 22 00 tdiPkgPice DEMO AM TIGHTS Account Rise Conant of Net DEMO AM 11 30 03 Add New Pkg Price National Rep Comm
57. ran DEMO AM Ee 077 December 21 2004 EventlD NN REI Network Affidavit Note 0011 12 17 00 AM 001 8 Southern Auto 0 None Live Feed 0029 12 37 00 AM 0111 Warm Beds Hospital 0 None Make Good 0038 12 53 00 4M s 0111 1 17 00 4M 0123 1 37 00 AM 0138 1 53 00 AM 0211 2 17 00 AM 0223 2 37 00 AM 0238 2 53 00 AM 0311 3 17 00 AM 0323 3 37 00 AM 0338 3 53 00 AM 0411 4 17 00 AM 0423 4 37 00 AM 0438 4 53 00 amp M 0511 5 17 00 AM 0523 5 37 00 AM 0538 5 53 00 amp M WU OW UN OU WO A HON ON OU Mo ON M AE RON aou M UP NW IM EE MW uw Continued on next page Page 3 42 Natural Log User Manual 3 11 Insert Network Spots on Log cont Entering the Network Spots The easiest way to enter network spots is to create copy for each network spot in your NL8 Copy Manager Then all you need do is type the CopylD in the Network spot file and NL8 will fill in the description and length Enter LIVE in the Network Affidavit Note column if the spot runs live from the network and no local audio needs to be run When generating the actual station log NL8 will assume all avail lines with no CopylD are unused and will leave them blank on the log too Entering the same Network Spot on Multiple Lines If the same Network Spot runs multiple times in the same day NL8 allows you to simultaneously enter that spot on multiple lines in the Network Spot log Select all lines to which the same spot is
58. riable Package You specify amount s to be billed on various dates This amount will be billed on the first invoice generated on or after that date even if nothing ran Exception If order status is HOLD and nothing was logged no amount will be billed This would be useful to bill different package amounts in different months even if no broadcast items ran Page 3 18 Natural Log User Manual 3 05 Broadcast Order Entry Invoice Instructions cont Package Description Only if you select Level Package or Variable Package above you will be able to enter the package description that will show up on the invoice Variable Package Only if you select Level Package above you will be able enter the amount to be billed for each station each time an invoice is generated Variable Package Only if you select Variable Package above you will be able use these buttons to add or change the package billing schedule You must specify the billing date amount to be billed that date and the station to which it applies if more than one station is ordered Edit Pkg Price Add New Pkg Price Delete Pkg Price Discounts Allowed On the order entry screen this is a discount to be deducted from the Gross invoice amount before any agency or account rep commissions are computed Gross invoice amount minus Discounts Allowed equals the Discounted Gross invoice amount Agency Commission On the order entry screen this is agency com
59. ring actual broadcast orders that apply to a Bulk Contract simply attach the broadcast order to the Bulk Contract by clicking the Assign button to the right of the bulk contract dropdown box on the order entry screen Select the customer and bulk contract ID then click the Apply Order to Selected Contract button You can apply an order from one customer to the Bulk Contract of another customer in situations in which you allow more than one customer to share a bulk 4 Order 0002 001 American National Bank American National Bank Eile Print Schedule Tools Help Previous en Next Order mmn A a al Md E E Invoice Instructions Approvals Memos Runs on Station s General Order Instructions Order Status Ok Run Dates Tuesday September30 2003 thru ho mg Product Advettised AmericanNationalBank Order Type pt mj Part of Bulk Conttact None tt i OSOSOSOS S SSCS Assign Revenue Type C Cash Spots m Protect Product 03 Bans gj Protect Product2 D None ti mg Minimum Separation 30 Minutes between Broadcasts from this Order Account Rep 03 Delfino Garcia Bulk Contracts Fulfillment Reports You can generate a Bulk Contract Fulfillment report at any time showing how many spots have been ordered or invoiced toward fulfilling the contract See reports in Chapter 9 of this manual Natural Log User Manual Page 3 45 This page intentionally
60. rs account in Traffic Customer Browser then click the Orders menu and select Bulk Contracts All Bulk Contracts for that customer will be listed You can open an existing contract to edit it or enter a new contract add Bulk Contract B00001 Customer r Total Contract Committment 0002 American National Bank Total Contract Broadcasts E 000 lecrtract ales Total Contract Cost 7500 00 Wednesday January 01 2003 thru Wednesday December 31 2003 Bulk Contracts do NOT schedule broadcasts Broadcasts BE are ONLY scheduled by Orders Contracts y Bulk Contract Description track fullfillment of commitments to purchase a minimum american National Bank Bulk Annual Commitment number of broadcasts in a given period with multiple orders OrdedD Stations Product der Type EE stimate PO RunDates Status DEMO FM American National Bank Spot 9 30 03 TFN Ok DEMO AM American National Bank 9 1 03 11 30 03 DEMD AM American National Bank 9 6 03 5 30 04 g Es Save Help Cancel When you open an existing Bulk Contract all orders assigned to that contract will be listed on screen For each bulk contract you must enter Customer Start Date End Date Total of Broadcasts contracted Cost of Broadcasts contracted Page 3 44 Natural Log User Manual 3 12 Bulk Contracts cont Applying Orders to Bulk Contracts When ente
61. sorship along with an opener and closer billboards You could enter a macro order line with 3 items the opener billboard with an avail type of NO for news opener plus the news spot with avail type NS for news sponsor then the closer with an avail type of NC You may use any avail type letters you desire to prevent non sponsors from getting these avail slots but the avail types must match between the order line and the log template In your log templates you would create a break like the following 444 Log Templates OF x File Edit Tools Help k M x D amp 9 A New Template Insert Line Delete Line Edit Line Insert Break Single Avail Print Help Close Station Log Template Type Log Template Name Log Hour DEMO AM Normal Daily Log Monday J 01 00 PM J Commercial Break 5 30 NO News Opener amp 1001 Local News Segment 1 News Sponsor NS News Sponsorship amp 1002 Local News Segment 2 NC News Closer On the order line you d enter a macro as follows ij Order Line 0002 0001 01 Macro American National Bank K CopylD nou Avail Type Append Item 1 1009 News Opener Americal 15 News Opener 0 2 NO Ne 0009 American National Ban 50 News Sponsorship NS News Sponsorship Insert Item 1010 News Closer Americai 15 News Closer NC News Closer Edit Item Delete Item Print Macro Examples continued on next page Natural Log User Manual Page 3 35 3 09 01 Macro Examples
62. tc See Customer data entry in section 3 02 of this manual for a description of the customer account data fields 0002 American National Bank File Orders Copy Manager Biling Account Receivable Tools Help e 5 amp e z Previous Cust Next Cust Print eMail Help Cancel Close orders Accounts Receivable Copy Manager Customer Memo Name Address Information Account Settings Order Default Values Account Closed Revenue Source LD Local Direct 7 Sponsor Name American National Bank Statement Type Open ltem Agency if an gency aryl 00000 None Statement Cycle Calendar Month Biling Name American National Bank Finance Charge o Per Year Address P 0 Box 1340 Dedkbmi soon e Address2 Account Rep 02 Corey white City State anywhere T Zip eooo Revenue Type C Cash Spas gl Telephone 210 555 5555 Fax 7 InvoiceType None Statement Ony Contact Name Jack Mis Biling Cycle fo Salutation O 77 Applicable Tax Ne gr Contact E Mail imde Customer TeD Deliver voie uai Paperlneice e Minimum Separation 39 w Minutes Between Broadcasts Invoice E Mail ee Product Protect 8224 ProductCode8224 Send E mail On the Customer entry screen the Tools Send e mail menu allows you to send a e mail to this customer s Contact e mail Address from within NL8 provided you have an e mail program on the NL8 computer Print
63. un Dates Start date and end date inclusive during which the order should run TFN till further notice is a valid end date Product The specific product being advertised This is also how the item will be listed on the log IF you do not enter a CopylD to be logged Natural Log User Manual Page 3 15 3 04 Broadcast Order Entry General Tab Order Type You can enter any text order description you want Most NL8 users use Spot News Sponsorship Football Sponsor etc so they can filter order lists for specific order types Part of Bulk Contract This will usually be 0000 None However if you use NL8 Bulk Contracts to track a customer s commitment to buy a minimum number of spots over a period of time this might be used You can create a new Bulk Contract by clicking the Add New button that appears to the right of the Bulk Contract box when you click in the Bulk Contract box See Bulk Contracts in section 3 12 of this manual Revenue Type On the Order entry screen sets the Revenue Type for this order Revenue Types are usually used for Cash Trade Political etc to filter reports You can create a new Revenue Type by clicking the Add New button that appears to the right of the Account Rep box when you click the Revenue Type box See setting up Revenue Types in section 2 16 of this manual Protect Product 1 Protect Product 2 On the Order entry screen sets product code protection between this order and other orders
64. ve an equal probability of being selected This is an advanced function of NL8 and should be used with caution Order Line 0002 003 01 American National Bank r Date Range in which this Order Line runs Cost Per Broadcast Monday September 08 2003 Y thru Wednesday December 31 2003 Runs all Weeks 01 DEMO AM Time Range allowed for this Order Line 6 00 00 AM to fi 0 00 00 AM If desired time is not listed in the dropdown box type the time in normal time format r it Broadcasts per day in the specified Date Time Range Mon Tue Wed Thu Fri Sat Sun Per Week Allow Front Loading T r Order Line Details Length Type 32 CA CommerialAnnouncemm Description Note Spt M Avail Type UrResticted Bf Position UrResiced Preemption Level 1 Non Preemptible S Very Preemptible CopylID to be Played 0008 American National B anl 30 3 1 03 TFN Change cl v Save Help Cancel Allow Front Loading on Order Line If you use Spots Per Week Scheduling on an Order Line specifying the number of spots per week by putting X in the days they can run you will also be offered the option of whether to allow Front Loading for that order line This should NOT be checked except if you are using front loading See Front Loading discussion on the next page Not checking this box gives each day an equal probability of be

Ch-03 Traffic - Customers - Orders

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