Home

GXV3611IR_HD User Manual

1. Style sheet None Selected Default encoding Western ISO Latin 1 Proxies Change Settings _ Show Develop menu in menu bar Figure 5 1 Apple Safari Bonjour Setting page to display GXV3611IR_HD 3 Bonjour will now display embedded at Safari Select Bonjour pull down menu and select Webpages the related IP Camera like GXV3611IR_HD will be there A Bonjour Y 3 About Bonjour Webpages gt gt Grandstream GCXV3672_FHD 000B8263BC6B Figure 5 2 Apple Safari Bonjour Setting page to display GXV3611IR_HD 4 Click the displayed camera to access to the configuration page of the camera Grandstream Networks Inc GXV3611IR_HD User Manual Page 21 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 Innovative IP Voice amp Video 5 To see the video user has to change the video codec from default H 264 to MJPEG gp cr em H S ey es CX P 74560 ee ei e a i A NOTE gt The instruction given here based on Safari OS X other Apple platform like OS iPhone iPad can use similar method OS X Version 10 9 4 Software Update Safari Processor 2 5 GHz Intel Core iS Version 7 0 5 9537 77 4 Copyright 2003 2014 Apple Inc All rights reserved Memory 8 GB 1600 MHz DDR3 More Info TM and 1983 2014 Apple Inc All Rights Reserved License Agreement gt iPhone iPad iOS users are recommended to use Applications i
2. Alarm Server Manage Anonymous Viewing rm serve Allow Anonymous Viewing Y Time Lapse Photography Alarm Event Save Motion Detection Figure 18 User Management Page e Existing User Name Allow revise existing user or add new user e User Name The name of users need to be revised e User Password New password if revise password e Confirm User Password Re enter the new password for verification must match e Privilege Choose user privilege Two levers Administrator Viewer Viewer cannot change any settings e Allow Anonymous Viewing When checked no security enhanced Any person can view the camera if knowing the IP or FQDN of the camera but cannot change anything just view ONLY Grandstream Networks Inc GXV3611IR_HD User Manual Page 42 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 Innovative IP Voice amp Video Maintenance Page This page allows user to maintain the camera LAdministration interface Restart the Device Restart the Device Restart User Management Restore the Device Maintenance Reset Settings except IP Address to Factory Default ETP Restore Firmware Upgrade and Provisioning Privacy Masks Alarm Server Upgrade via HTTP Time Lapse Photography Firmware Server Path firmware grandstream com config grandstream coml Alarm Event Config Server Path Motion Detection Syslog Record Live Storage XML Config File Password Automatic Upgra
3. following list 1s recommended Equipment List 1 Several GXV3611IR HD 2 GVR3550 NVR 3 Ethernet cables 4 Switch PoE Switch recommended 5 Router 6 Broadband Internet Access FiOS Cable or DSL 7 iPhone or Android phone 8 GSurf_Pro Remote Access Optional Figure 6 3 GXV3611IR_HD Working with GVR3550 and or GSurf_Pro with Internet Grandstream Networks Inc GXV3611IR_HD User Manual Page 27 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 ndstream Innovative IP Voice amp Video GXV3611IR_HD Application Peripheral Connection Below is the illustration of GX V3611IR_HD peripheral connections for related application HE 32GB microSDHC gt lt Z 7 Alarm_Out 3206 Card Audio_Out Sa D a gt gt WN Ceiling Speaker A Audio_In rn Exetemal Microphone v4 Audio amp Video d D via Network 3rd party Intercom Door Butto Sensors mes er Grandstream Video Phone Figure 7 Application Peripheral Connection for GXV3611IR_HD NOTE gt 32GB SD card can hold about 5 day 7x24 video recording using 720p 10fps 2M video bit rate For more days of storage either using Motion Detection Event Video Recording or using Grandstream GVR3550 or GSurf_Pro VMS gt Alarm_In could use any 3 party Sensors like IR Motion Sensor or Intercom Push Button etc gt Alarm_Out device could use 3 party Siren and Strobe Light or Electric Door Striker etc gt Audio Input Mi
4. 6 3 GX V3611IR_ HD WORKING WITH GVR3550 AND OR GSURF_PRO WITH INTERNET 27 FIGURE 7 APPLICATION PERIPHERAL CONNECTION FOR GX V361 LIR HD 28 FIGURE 8 HOME PAGE OF GXV361 LIR HI 29 FIGURE 9 WEB LANGUAGE SWITCH EN 30 PGR Ee ECH PE SE TIOS NO EE 31 FIGURE 11 1 VIDEO amp AUDIO SETTINGS DAG 32 FIGURE 11 2 VIDEO amp AUDIO SETTINGS DAG 33 PISUBE 2 OSO SETINOS PAGE Stilo ias 34 FIGURE Lo CMOS SETTINGS PAGE sesos 35 FIGURE 14 NETWORKING SETTING BAG 36 FURL DDNS SETTING RAS Bi iaa 37 FIGURE 16 1 SIP SETTING PA ein 38 FIGURE 16 2 SIP SETTING PACE ends 39 FIGURE 10 3 SIP SETIING EEN 40 Pe ST P EE 41 FIGURE AG USER MANAGEMENT PAGE Isasi 42 FIGURE 192 MAINTENANCE PAGE ent 43 FIGURE 20212 SMIP SETTING Ke 45 Duren Bn RR SETTING EE 46 FIGURE 21 FIP SEITING EE 47 FIGURE 22 PRIVACY MASKS CONFIGURATION PAGE ccccccecccssccceccceccccncccsceuuscescesscesecsueceuseceeececcesesceusecessseuseeeeess 48 FIGURE 25 ALARM HTTP SERVER SBT TING e E 49 FIGURE 24 TIME LAPSE PHOTOGRAPHY CONFIGURATION PAGE occcocccnoccnnccnnoronoccnnaconancnnncnnaronnnronaronnrcnnnconuncnnnccnnncnnoss 50 FIGURE 25 1 ALARM_IN ACTION CONFIGURATIONBAOE 51 FIGURE 25 2 ALARM EVENT TIME SCHEDULE CONFIGURATION PAGE ccnoccnocnnccnoconoconocnnccnaconoconccnronoconocnnccnaronoconicnnss 52 FIGURE 26 1 MOTION DETECTION CONFIGURATION BAOGE 53 FIGURE 26 2 MOTION DETECTION SCHEDULE CONFIGURATION PAGE ccsccccescccesscccsccccescceeescecesccseseseeuseseus
5. Rate 20 fps Bit Rate Control CBR C VBR l frame Interval 20 Frame 1 100 Figure 11 1 Video amp Audio Settings Page Video Settings e Primary Stream Settings o Preferred Video Codec MJPEG and H 264 supported H 264 recommended o Profile H 264 profile selection Default is Main Profile o Resolution The resolution in pixels used at video image o Bit Rate video bit rate or bandwidth used o Maximum Frame Rate Maximum frame rate used more data if big frame used o Bit Rate Control Constantly bit rate or variable bit rate o Image Quality Image quality used when Variable Bit Rate used o I frame Interval I frame interval suggested 2 3 times of frame rate e Secondary Stream Settings Same as primary stream Grandstream Networks Inc GXV3611IR_HD User Manual Firmware Version 1 0 3 5 Page 32 of 64 Last Updated 11 2014 nastream Innovative IP Voice amp Video NOTE gt H 264 suggested if camera needs to be viewed via Internet gt The definition of Baseline Main Profile and High profile of H 264 please refer to http en wikipedia org wiki H 264 MPEG 4_ AVC gt If MJPEG selected reduce max frame rate to min value to save bandwidth and get better image gt Grandstream IP Camera provides two video streams user can use them with flexibility For example the high resolution stream for local recording another low or high resolution for remote monitoring or vice versa depending application scenar
6. Save Figure 16 2 SIP Setting Page Disable Audio in SIP Call Enable Keep Alive Accept Direct IP Call Enable White List Number Filter Enable two way Audio Warning SIP Proxy Compatibility Mode SIP Transport SIP TLS Certificate SIP TLS Private Key SIP TLS Private Key Password Self define Warning Audio Phone List Phone Number White List Phone Number Grandstream Networks Inc Disable Audio in SIP Call Enable White List Number Filter Enable two way Audio Warning Mode SIP Proxy Compatibility Mode SIP TLS Private Key Password Self defined Warning Audio SIP Open Door Settings Enable SIP Open Door GXV3611IR_HD User Manual stream Innovative IP Voice amp Video ood 18 A UDP CTCP TLS TCP Delete Delete Upload Delete Disable or turn off audio of camera when SIP call established Checked to help NAT resolution sending alive packets Check to accept peer to peer IP call in LAN w o SIP server Check to allow only white list number to call in for security Check to enable two way audio when call established Default Check to enable more proxy compatibility with cost of bandwidth the SIP call will send both audio and video no matter what SIP transport protocol UDP as default Copy Paste the TLS certificate here for encryption Input private key here for TLS security protection The password for SIP TLS private Key Upload self defined alarm warning message audi
7. in the same LAN segment 3 Please go to File gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade 4 Start the TFTP server in the phone s web configuration page 5 Configure the Firmware Server Path with the IP address of the PC 6 Update the change and reboot the unit End users can also choose to download the free HTTP server from http httpd apache org or use Microsoft IIS web server Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP HTTPS Config Server Path is the TFTP or HTTP HTTPS server path for configuration file It needs to be set to a valid URL either in FQDN or IP address format The Config Server Path can be same or different from the Firmware Server Path A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 1 to 3 Could be extended to 4 in the future digit numeric numbers i e P2 is associated with Admin Password in the ADVANCED SETTINGS page For a detailed parameter list please refer to the corresponding firmware release configuration template When Grandstream Device boots up or reboots it will issue request for configuration file named CfOXXXXXXXXXXXX XMI where XXXXXXXXXXXX IS the MAC address of the device i
8. l Figure 10 System Settings Page e Current System Time Display time current system is running at o Sync with PC Click to synchronize current time with computer o Set Manually Click to manually set the current time and date e Time Zone Select from pull down menu the time zone unit located o Enable DST Configure Day Light Saving Time o NIR Enable and configure NTP server and update interval e Device Name Set the name of the camera which will be shown in the result of Search Tool of GSurf_Pro VMS program e DIand DO DI and DO initial status for Alarm In or Out operation o DO Duration Select operation of Alarm Output Duration from pull down list Grandstream Networks Inc GXV3611IR_HD User Manual Page 31 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 tream Innovative IP Voice amp Video Video amp Audio Setting Page This page allows user to configure the video and audio related settings GXV3611IR_HD Administratiorr interface a gi Pa Video Settings Primary Stream Settings Preferred Video Codec H264 System Video amp Audio Profile Main Profile Resolution 1280 720 16 9 CMOS Settings Bit Rate 2048 kbps Networking DDNS Maximum Frame Rate 30 fps SIP Bit Rate Control CBR C VBR frame Interval 80 Frame 1 100 Secondary Stream Settings Preferred Video Codec H264 Profile Main Profile Resolution 640 480 4 3 Bit Rate 512 kbps Maximum Frame
9. to switch webpage language Current support Chinese English and Russian Click to enter Configuration Page to configure the parameters of GXV3611IR_HD Administration privilege required Click to reset video parameters Brightness Contrast Saturation to default Click to Stop and Play the embedded live video Click to capture and save a snapshot of current displayed video frame Default directory C Capture using date stamp as folder name Click to Start Stop record of current video stream into a file Default directory C Record Toggle to listen stop audio from the camera s microphone Toggle to talk to camera s speaker computer microphone required Click to playback the recorded video file Click to configure the file path of snapshot and recorded video files Also adjust the video delay or smoothness If configured motion detection alarm triggered the indicator will flash in red Click the indicator icon to turn off the alarm indication The indicator will be on when there is an external Alarm Input Click the indicator icon to turn off the alarm indication Click the indicator icon manually switch the Alarm_Out operation Page 29 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 ream Innovative IP Voice amp Video GXV3611IR_HD Configuration amp Language Page e When click the Configuration icon web page will link to page to configure the related parameters of the GX V3611IR_HD e T
10. 1IR_HD IP camera LSC HL er DP ua 5 r VS Fi Figure 1 GXV3611IR_HD Outside View 1 Lens GXV3611IR_HD Lens 2 8mm 2 Light Sensor for IR Cut Light Sensor for mechanical IR Cut switching 3 Microphone Built in Microphone 4 Speaker Built in Speaker 5 IR LED Light Array Infrared Light Array A Caution Avoid scratch or contaminate the surface of transparent ball cover which may cause IR reflection at night to deteriorate image quality Grandstream Networks Inc GXV3611IR_HD User Manual Page 13 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 dstream Innovative IP Voice amp Video Figure 2 GXV3611IR_HD Inside View 1 Alarm Interface PIN Interface for Alarm_In and Alarm_Out 2 MicroSDHC Slot MicroSD card slot max 32GB card not provided 3 Reset Button Factory Reset Button 4 Side Wiring Knockout Side knockout opening for wiring NOTE gt For side wiring installation please remove side wiring knockout using appropriate tools cutters sanding and smoothing the opening to avoid sharp edge cutting the cable gt To insert the microSD card taken out the camera body from mounted top cover gently pushing in the microSD card until a click sound heard gt To remove the microSD card pushing further the card until a click sound heard hold the card then quickly release the holding force the spring inside the card slot will push out the microSD card automatically gt Push inward the orange
11. 4 16 18 20 22 24 ain BS BS BS SS SS SS SS SS SS D A E ee SS ee en EOC Ge A Ge a em FH KE BE eS EN WS em TA SC EE bn SE E E DE Te Ee ECH SRE ST FC br EE E See EN be ES En s mi ee mi Em EC Een er ena ies IS e er en be en Er en Gr ai Ee mi Em A ep E em 0140100000555 1d id dd E EE EE et ei e EE E ee ES TAS Kong A EE EE EG E A A I EE FE PRT CR RE PR PE PA PE Won AAA bebe r aan A ara Een zen eso ars rE Se A ii A A N E Bs Bi Ce e e me et in main ER ER E Ra EL HN H br RER E A REN RL bn ps Date Start Time End Time IT Check All Everyday 00 00 23 59 C Everyday 00 00 23 59 Add Delete Cancel Figure 25 2 Alarm Event Time Schedule Configuration Page NOTE gt User has to configure the Time Schedule otherwise the Alarm_In will not work because no schedule configured Grandstream Networks Inc GXV3611IR_HD User Manual Page 52 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 ndstream Innovative IP Voice amp Video Motion Detection This page allows user to configure motion detection to trigger alarms Motion Detection Settings Motion detection will be disabled if both primary and secondary codec are set to MJPEG Iv Show Regions User Management Iv Enable Motion Detection Maintenance LANZ Sun 23 05 05 AE AR ID PE SMTP Region ID Sensitivity 0 FTP 1 50 Privacy Masks 50 3 50 Alarm Server 4 50 Time Lapse Photography 5 50 6 50 Alarm Event 7 50 Motion Detection e o 9 50 Syslog 10 50 Record n
12. 611IR_HD package contains GX V3611IR_ HD IP Camera 12V DC Universal Power Adaptor 1 Drill Template Quick Installation Guide GPL License l X GXV3611IR_HD lx 12V Power Supply 1 x Quick Start Guide 1 x Drill Template 1x GPL License Grandstream Networks Inc GXV3611IR_HD User Manual Page 11 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 stream Innovative IP Voice amp Video Connecting the GXV3611IR_HD Using the Power Adapter as power supply gt Connect the RJ45 Ethernet cable to the NETWORK port of the GX V3611IR_HD gt Connect the other end of the RJ45 cable to your network switch or router or PC gt Connect the power supply to the DC 12V power jack on the back of the GX V3611IR_HD Using PoE as power supply gt Connect the RJ45 Ethernet cable to the NETWORK port of GX V361 1IR_HD gt Connect the other end of the RJ45 cable to your PoE switch Please refer to following connection diagram to hook up the camera Option A Power Port Power Adapter To AC Outlet Option B RJ45 Ethernet Cable to Power over Ethernet PoE Switch NOTE Choose Option A if using the power supply or choose Option B if using a Power over Ethernet PoE switch Grandstream Networks Inc GXV3611IR_HD User Manual Page 12 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 stream Innovative IP Voice amp Video PRODUCT OVERVIEW GXV3611IR_HD Camera Please see below the diagram and explanation of GX V361
13. Ae Innovative IP Voice amp Video Grandstream Networks Inc GXV3611IR HD Indoor Infrared Fixed Dome HD IP Camera GRANDSTREAM l d HI fet Kr e e pd l y 1 DW AN d 4 ng y GXV3611IR_HD User Manual www grandstream com Firmware Version 1 0 3 5 http esupport grandstream com andstream Innovative IP Voice amp Video This page intentionally left blank Grandstream Networks Inc GXV3611IR_HD User Manual Page 2 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 andstream Innovative IP Voice amp Video TABLE OF CONTENTS GXV3611IR HD User Manual ig UE Se amp ee 7 SAFETY COMPLIANGES ee EENEG 8 FO CAUTION a 9 RF EXPOSURE INFORMATION GAR use 9 d EC HR A 10 CONNECT YOUR GAV361T1IR_HD RE 11 EQUIPMENT PACKAGE CONTENTS erre 11 CONNECTING THE GAVG6 TTI AD corintio fina 12 PRODUCT OVERVIEW uu cccccccecceccecceceeceeceeeeecueeeeeeeeeeseeseeeeeeeseaseuseeseesueeuseuseuseuseeseseuseuseueeseuseuueesenseuseneees 13 ERAN 13 SAVSDTUR HD SPECIFICATIONS EE 15 Table 1 GXV3611IR_ HD Technical Specifications ooccconnconncconnconnconnnonrncornnonnnoncncnrnnnnnonnnnnnnnnnons 15 INSTALLATION GUIDE E EE 17 MINIMUM RECOMMENDED COMPUTER DvSTEMREOUIREMENT nene 17 CONFIGURE THE GXV3611IR_HD VIA WEB BROWSER ccooccccccccccccnccocncoccnnoncncnncnnnncnnonnnonnnnnoncnononnnnnncnnnnnnos 17 Windows Dlattomm rrara nrnna narrar annaran nenna mennan 19 A PP 21 CONNECT
14. Devices shown like below Refresh the pages if nothing displayed Otherwise the UPnP may not active in the network a Other Devices 8 GXV3500 000b8237254d GXV3610_FHD 000b8260bd39 GXV3611IR_HD 000b8227ff95 mee Deeg mee GXV3611IR_HD 000b826f036c GXV36 15WPI_HD 000b826d9c9e GXV3651_FHD 000b82424d35 Deeg m mme GXV3662_FHD 000b8227f113 GXV3662_HD 000b82313ad8 mec Figure 3 Windows Network showing GXV3611IR_HD as Other Devices via UPnP e Click the displayed icon of related IP camera the default browser e g Firefox or Chrome will open and connect directly to the camera s webpage prompt message will display asking for plug in installation e Disable security or antivirus software download the plug in close browser and install the plug in open the browser again the embedded video will be displayed if clicking the icon of the related IP Camera B GS_Search Utility Tool User can know the IP address assigned to the camera from DHCP server log or using the Grandstream GS_Search tool Following is the instruction for using GS_Search utility tool 1 Download the GS_ Search tool from Grandstream website http www erandstream com products tools surveillance GS_Search zi 2 Run the Grandstream GS_Search tool by double click the unzipped GS_Search exe Click on the ee puton to begin device detection 4 The detected devices will appear in the output field like below Gr
15. L based automatic provisioning is supported by GXV361 1IR_HD Grandstream Networks Inc GXV3611IR_HD User Manual Page 44 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 ndstream Innovative IP Voice amp Video SMTP Setting Page Email Alarm This page allows user to configure email client to send out email when alarm trigged SMTP Server Settings Enable SMTP Iv SMTP Server smtp gmail com User Management SMTP Server Port 465 Maintenance From E Mail address my_gmail_id gmail com To E Mail address 1 guard safty com To E Mail address 2 6179116110 verizon net Privacy Masks Alarm Server To E Mail address 3 worker abc_corp com Time Lapse Photography User Name my_gmail_id Alarm Event Password Motion Detection SSL EI Syslog Email Subject Front Yard Motion Detected Record There is something wrong in the front yard Please check immediately Live Storage REENEN http IPCam myDDNS org 10020 WAN IP with Port Mapped via Router 1 Required Fields 2 valid DNS server is required for hostname Save Test Figure 20 1 SMTP Setting Page e Enable SMTP When checked will enable email client e SMTP Server SMTP Email Server IP or Domain Name e SMTP Server Port Port number used by server to send email e From Email address The email address of alarm email sending from usually client email ID e To E Mail address The email address to receive the alarmed email total 3 included e Use
16. TO THE CAMERA USING DTATICIR rtnn rnrn ernn r reren 23 GXV3611IR_HD APPLICATION SCENARIOS o cocccccccocconcocnannnnnononononanonnnnancnancnnnarannrnnnananacana nana r nan rnnnarananana 25 BATTERY POWER OR NO NETWORK nsasannasnnnonennnrnnnnnrrnrnrrnnnrrnr nr rn ranra rnrn nE E AREARE PEERED EEEE DE EEEE REE PE PEREA EERE E RERE Ennn 25 LAN WOINTERNET EN 26 LANE INTERNET E 27 GXV3611IR_HD APPLICATION PERIPHERAL CONNECTION oocccoccccoccnccocnncocnnnnnnnonnnononnnnnnnnnnnnnnnnononnnnannnnoncnnos 28 GXV3611IR_HD HOME WED PAGE siii 29 GXV3611IR HD CONFIGURATION amp LANGUAGEDAGE 30 BASIC SETTINGS EXPLANA HON MEN 31 SYSTEM SETTINGS io cis 31 VIDEO AUDIO SETTING PAGE EN 32 OSD SETTING EE 34 EMOS SETTINGS E 35 NETWORKING SETTING PAGE ssssaoiicna ici rice idiota ida ends lili caca 36 DDNS SETTINGS PAGE EE 37 SIP SETTING EE 38 T TOPA EEN 41 ADVANCED SETTINGS EXPLANATION 2 0 ccccccecceceece NENNEN cece eee eeeeeeeeeeeeseeeuseaseuseesesenseuseeseeeesenseuseeseesueens 42 USER MANAGEMENT Eeer 42 MAINTENANCE EE 43 SMTP SETTING PAGE EMAILALARM EE 45 FTP SETTINGS PAGE UPLOAD ALARM ccccsscceccsececesceeceaseeccaseeeceuececauseeccaseeseeeeecaueeceeaeeessaseeesauesssaseeess 47 ALARM SERVER SETTING PAGE E 49 TIME LAPSE PHOTOGRAPHY cocccccccccccnc ene 50 ACARMEVENT EE 51 MOTION DETECTION aaa dicas 53 o EE 56 Eiere RE 57 CNE STORAGE css cin aa aabt os cdo 58 SOFTWARE UPGRADE 0 0 ccccscsecescnsceececnncneenecneessesensenscneceeeseosscsenseoen
17. ZS 12 50 Live Storage 13 50 14 50 15 50 Auto Minimum duration required by motion detection trigger s 5 M Minimum interval of different motion detection event s Alarm Action W Record Video From Pre Alarm Upto 10 seconds to After Alarm Upto 20 seconds Y Voice Alarm to SIP Phone Alarm Output W Upload to Alarm Center T Upload to Alarm HTTP Server T Record Video and Upload to FTP Server Y Email and FTP upload JPEG and Store it to SD driver Pre Alarm Upto 2 seconds to After Alarm Upto 2 seconds Save Time Schedule Config Figure 26 1 Motion Detection Configuration Page e Show Regions When checked Motion Detection region with number will be displayed as a white rectangle in the screen When Edit clicked the Rectangle will become Red as shown in Figure 16 1 e Enable Motion Detection When checked Motion Detection is enabled Grandstream Networks Inc GXV3611IR_HD User Manual Page 53 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 andstream Innovative IP Voice amp Video There are total 16 regions be available for MD configuration from region 0 to 15 Select and highlight the number of region to configure the MD and the sensitivity e Minimum duration required by motion detection trigger s Min period in second to identify as a valid MD event Default is Auto max value is 5 second The setting helps to reduce false alarm based on user s scenarios e Minimum interval of different motion detection
18. andstream Networks Inc GXV3611IR_HD User Manual Page 19 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 dstream Innovative IP Voice amp Video _ Search lf g x Inder Model Lemon Device Name JE HTTPP RISPPot MAC DECODER GXwW3500 0 0 1 90 192 168 22 70 80 554 00 0B 82 37 26 35 S IPCAMERA GXV 3500 1 0 1 89 GXV 3500 192 168 22 184 80 554 00 0B 82 37 25 4D 3 IPCAMERA GXV3610_HD 1 0 3 0 192 168 22 78 80 554 00 0B 82 60 BC FB 4 IPCAMERA GXV3611IR_HD 1 0 3 3 GXV3611IR_H 192 168 22 68 80 554 00 0B 82 27 FF 95 5 IPCAMERA GXV3611IR_HD 1 0 3 3 GXV3611IR_H 192 168 22 107 80 554 00 08 82 6F 03 6C 6 IPCAMERA GXV3662FHD 1 0 1 89 GXV3662_FHD 192 168 22 144 80 554 00 08 82 27 F 1 13 H NVR GVA3550EP2 1 0 0 65 GVR3550 192 168 22 77 80 554 00 08 82 27 FB CD Search Add IP Address Configuration WEE L Old IP Da i e Use DHCP New IP TT Lee Sub net mask Gate way i e i Modify 1P Figure 4 GS_Search Result Page of GXV3611IR_HD 5 Double click the column of the detected camera the browser will automatically open and link to the device IP and the web configuration page 6 The browser will ask for plug in or ActiveX if not installed otherwise it will get to Home page and start to show the video captured by the camera by default the camera enabled anonymous access 7 Click Configuration icon the browser will ask credentials to authorize configuration Enter the administrator user name a
19. at has DDNS support for dynamic IP addresses Chances are that the network has a dynamic IP address which changes with every log on A DDNS service makes sure that the camera s IP address always matches up to the current server address DDNS also allows a website to be linked to the IP camera that is constantly updated with the correct information and has a reliable feed 9 Why is Windows Media Player unable to play the recorded video files The GXV3611IR_HD uses the H 264 video codec Windows Media Player may lack the proper H 264 decoder to play the recorded video Please download the Microsoft FFDShow H 264 decoder from http sourceforge net projects ffdshow tryout _ and install it 10 Alarm Triggered Events do not work with GSurf_Pro Please double check the Alarm Action on your GXV3611IR_HD Login to the web GUI of the GXV3611IR_HD go to the Motion Detection or Alarm Events page and make sure option Upload to Alarm Center is checked 11 Recommended to save the video files in different directories when using GSurf_Pro It is better to save video files in different directory to prevent accidental deletion of the recorded files you need 12 How to use a cell phone to watch the GXV3611IR_HD video stream You must set the video resolution to QCIF to watch the GXV3611IR_HD video stream from a cell phone Make sure to set the bit rate to 64kbps to ensure the best video quality 13 What Smartphone application should I use to view the v
20. ative IP Voice amp Video WARRANTY If the GX V3611IR_HD was purchased from a reseller please contact the company where the device was purchased for replacement repair or refund If the device was purchased directly from Grandstream please contact our technical support team for a RMA Return Materials Authorization number before the product is returned Grandstream reserves the right to remedy warranty policy without prior notification A Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty Please do not use a different power adaptor with the GXV3611IR_HD as it may cause damage to the products and void the manufacturer warranty e This document is subject to change without notice The latest electronic version of this user manual is available for download at http www grandstream com products surveillance gxv361 lir documents gxv361 lir_hd_um pdf Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose is not permitted without the express written permission of Grandstream Networks Inc Grandstream Networks Inc GXV3611IR_HD User Manual Page 10 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 ndstream Innovative IP Voice amp Video CONNECT YOUR GXV3611IR_HD Equipment Package Contents The GX V3
21. ccount Networking DDNS DDNS Password e SIP STUN Server Save Figure 15 DDNS Setting Page e DDNS Active Enable DDNS by check this field e DDNS ISP Type Select the DDSN service provider from the pull down menu list e Self Define DDNS Address Input the self defined DDNS address e Site Name DDNS site name e DDNS Account DDNS account name e DDNS Password DDNS password e STUN Server Stun server FQDN or IP If device behind a non symmetric router STUN server can help to penetrate amp resolve NAT issue Grandstream Networks Inc GXV3611IR_HD User Manual Page 37 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 stream Innovative IP Voice amp Video SIP Setting Page GXV3611IR_HD can be configured as SIP endpoint to call out when alarm trigged or allow permitted number to call in to check the audio video if Grandstream IP videophone used a A C GXV3611IR_H ministration interface Aandstteam aa General Phone Settings Registered Unregister On Reboot System SIP Settings Video amp Audio OSD Account Name Home_PBX CMOS Settings SIP Server gs_ucm isp com Networking Outbound Proxy DDNS SIP SIP User ID 6175669300 Status Authenticate ID 00396657 16 TEL URI Disabled User phone Enabled Authenticate Password eeccce STUN Server Stream Secondary gt Preferred Vocoder PCMU Register Expiration Second 3600 Local SIP Port 5060 Local RTP Port 5004 A
22. circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help RF EXPOSURE INFORMATION SAR This device is designed and manufactured not to be exceeded the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the United States The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate SAR and the SAR limit set by FCC is 1 6 W kg This device is complied with SAR for general population uncontrolled exposure limits in ANSI IEEE C95 1 1992 and has been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C This device has been tested and meets the FCC RF exposure guidelines when tested with the device directly contacted to the body RF exposure compliance with anybody worn accessory which contains metal was not tested and certified and uses such body worn accessory should be avoided Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Hereby Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Grandstream Networks Inc GXV3611IR_HD User Manual Page 9 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 Andstream Innov
23. color Pin Clippers to connect the Alarm_In or Alarm_Out wiring Recommended using CAT3 and above wiring cable gt To hard factory reset the camera with the camera powered on press and hold the reset button for 15 seconds until the IP camera reboot The internal small red power LED will illustrate On gt Off On meaning a successful hard factory reset Grandstream Networks Inc GXV3611IR_HD User Manual Page 14 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 andstream Innovative IP Voice amp Video GXV3611IR_HD Specifications Model GXV3611IR_HD H 264 MJPEG Image Sensor Resolution Megapixel Progressive Scan CMOS 1280H x 720V Day Night mode Exceptionally low noise low light levels Shutter 1 10000 1 30 second Aperture FN Minimum Illumination OLux Pan 7 3300mV lux sec Supported Maximum Video 1280x720 30fps Resolution and Frame Rate Audio Input Built in Microphone 3 5mm Line In 1 5KQ gt Z Alarm Input Yes Vins15V PINS Yes Yes 4 Zones Smart IR Support oe Yes Optimal White Balance and Exposures Yes up to 32GB Snapshots _ Triggered upon Events Send via email and or FTP G 711u A AAC 2KV Lighting Surge Protection SMTP FTP NTP Cable Connections External RJ45 Ethernet 3 5mm Line In Y OD D Mm OO VO 3 5mm Line Out Power Input 12VDC 0 5A Internal PINs for Alarm In amp Alarm Out Dimensions D x H 138mm D x 86mm H O
24. crophone and Audio Output Amplified Speaker using 3 5mm interface and must match below impedance parameter Audio Input 3 5mm Line In 1 5K Audio Output 3 5mm Line Out 6000 0 707 Vrms gt Grandstream Video Phone can work with GXV3611IR_HD via either Peer IP LAN or SIP extension WAN Peer to Peer or Direct IP works only at LAN using static IP SIP extension requires related SIP server proxy provided and configured Grandstream Networks Inc GXV3611IR_HD User Manual Page 28 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 ndstream Innovative IP Voice amp Video GXV3611IR_HD HOME WEB PAGE GXV361 18 HD I N a oe Si D GC Figure 8 Home Page of GXV3611IR_HD E wg 11 12 13 14 15 16 17 18 Real Size Window Size icon ZOOM BRIGHTNESS bar CONTRAST bar SATURATION bar Language icon Configuration icon Default Video Parameter icon Stop Play Video icon Capture Snapshot icon Record icon Listen On Off icon Talk On Off icon Playback Local Configuration Motion Detection Alarm Indicator DI Alarm_In icon DO Alarm_Out icon Grandstream Networks Inc GXV3611IR_HD User Manual Click to switch between real resolution size and embedded window size video Zoom in or Zoom out during ePTZ operation Not Applicable Adjust the image or video brightness Adjust the image or video contrast Adjust the image or video saturation Click
25. d SOHO router with port forwarding configuration for remote access static IP or static DHCP has to be used to avoid IP address change after router reboot gt TCP port above 5000 suggested if Port Forward HTTP for remote access due to some ISP would block port 80 for inbound traffic For example change the default HTTP port from 80 to 8088 to make sure the TCP port not likely blocked gt In addition to HTTP port RTSP port is also required to configure via port forward so remote party can view the video stream gt Ifrevise the default TCP port 80 to port A then RTSP port should be 2000 A changed from default TCP 554 Both TCP port A and 2000 A should be configured for port forwarding in the router For example the HTTP port changed to 8088 the RTSP port now should be 10088 both TCP ports 8088 and 10088 should be configured for port forwarding in order for remote camera access 8088 for web portal 10088 for video streaming Grandstream Networks Inc GXV3611IR_HD User Manual Page 36 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 stream Innovative IP Voice amp Video DDNS Settings Page This page allows user to configure dynamic DNS related parameters GXV3611IR HD Admmistratior interface lt a da Dynamic DNS Settings DDNS Active C DDNS ISP Type dyndns org l System Video amp Audio Self Define DDNS Address OSD Site Name CMOS Settings DDNS A
26. de Interval Minutes DHCP Option 66 Override Server 10080 F 3CX Auto Provision i Automatic Upgrade Y Save System Access Disable Telnet Enable UPnP Discovery Save Figure 19 Maintenance Page e Restart When clicked the camera will reboot or restart soft reboot e Restore When clicked the camera will be reset to factory default wiping out all the configurations except IP address e Upgrade via Upgrade firmware via TFTP HTTP or HTTPS e Firmware Server Path Server path holding the firmware e Config Server Path Server path holding the configuration file auto provisioning e XML Config File Password Password for encrypt the XML based configuration file e Automatic Upgrade Interval Minutes Time interval for automatic upgrade default 10080 GXV3611IR_HD User Manual Firmware Version 1 0 3 5 Grandstream Networks Inc Page 43 of 64 Last Updated 11 2014 telen Innovative IP Voice amp Video e DHCP Option 66 Override Server e 3CX Auto Provision e Automatic Upgrade System Access e Disable Telnet e Enable UPnP Discovery NOTE Enabled to redirect firmware configuration server path Enabled to use 3CX as SIP server to auto provisioning the device Checked to enable automatic firmware upgrade and provisioning Check to disable Telnet to enhance security Used for UPnP automatic discovery of the device in related network environment Default enabled gt Only XM
27. deo Recording A small remote warehouse with GX V361 1IR_HD installed monitoring inside d GRANDSTREAM iy UN e E i Aa N p E IZ gt SE 32GB CY Required Optional Optional Figure 6 1 GXV3611IR_HD Standalone Application Grandstream Networks Inc GXV3611IR_HD User Manual Page 25 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 Innovative IP Voice amp Video LAN w o Internet For multi room or a bigger space multiple GXV3611IR_HD might be required User can establish a local area network using PoE switch If remote access required a router with internet access may add in Equipment List 1 Several GX V3611IR_HD 2 Several 32GB microSDHC cards each IP camera with one SD card 3 Ethernet cables 4 Switch Static IP required to configure to IP Cameras 5 PoE Switch Optional better solution If remote access to the cameras required to view the LIVE video stream then broadband Internet is required and more equipment required 6 Router Gf DHCP configured than static IP is not required although still recommended 7 Broadband Internet Access FiOS Cable or DSL 8 iPhone or Android phone Figure 6 2 GXV3611IR_HD Working in LAN Grandstream Networks Inc GXV3611IR_HD User Manual Page 26 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 Innovative IP Voice amp Video LAN with Internet For multi room or a bigger space with Internet access and local video recording required
28. dstream Innovative IP Voice amp Video This page intentionally left blank Grandstream Networks Inc GXV3611IR_HD User Manual Page 24 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 andstream Innovative IP Voice amp Video GXV3611IR_HD APPLICATION SCENARIOS GXV3611IR_HD is a very versatile indoor infrared IP Camera it can be used in a lot of scenarios Battery Power or No network For environment like remote warehouse storage grocery store small take out restaurants just plug in a 32GB microSD card the GX V3611IR_HD will meet your very basic surveillance requirement This is idea solution to upgrade the traditional standalone CCTV security system while leave the potential of operating it in IP network when the network is available All you need is power could be battery and SD card network wiring is not necessary required and can leave to future upgrade when it available Power Adapter Model POE Model Class Standby Operating Standby Operating Advertisement Power Power Powerom Poet Power Power ECH 224 327 387 19 39 451 2 Equipment List 1 GXV3611IR_HD 2 32GB microSDHC card 3 Ethernet cable and PoE injector Optional Depending on the space monitored one or several GX V361 1IR_HD may be required NOTE gt 32GB SD card can hold about 5 day 7x24 video recording using 720p 10fps 2M video bit rate gt Formore days of storage please use Motion Detection triggered SD card Vi
29. dstream Networks Inc GXV3611IR_HD User Manual Page 57 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 ndstream Innovative IP Voice amp Video Live Storage This page allows user to configure video recording or SD card On Disk Full CG Delete the earliest video or image files Stop saving video and image files User Management Save Maintenance Format SMTP Format SD Card Format FTP Privacy Masks Storage Information Aaa Type Capacity Used Space Free Space Use Unmount Time Lapse Photography SD 29705M 35M 29669M 0 12 Unmount Alarm Event JPEG List Motion Detection File Name Size View Check Sys Se 192 168 11 164_chn1_2014 1 16 00 16 19 jpg 0 030M a O Record 192 168 11 164_chn1_2014_11_16_00_16_18 jpg 0 030M 8 Live Storage 192 168 11 164_chn1_2014_11_16_00 16 17 jpg 0 027M _ E 192 168 11 164_chn1_2014_11_16_00_16_16 jpg 0 027M 8 192 168 11 164_chn1_2014 11_16 00 16 15 jpg 0 027M 8 Pages 1 Total 5 Index 1 5 Goto 1 l Page Check All Delete Video List File Name Size Download Check 0_1 2014 _11_16 00 19 55 139 avi 31 129M y T 03 2014 11 16 00 14 09 21 avi 4 630M y T Pages 1 Total 2 Index 1 2 Goto 1 Page T Check All Delete Figure 29 Live Storage Configuration Page Grandstream Networks Inc GXV3611IR_HD User Manual Page 58 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 ndstream Innovative IP Voice amp Video SOFTWARE UPGRADE This page allows user to configure firmware upgrad
30. e cfg000b820102ab xml The configuration file name should be in lower cases NOTE gt GXV3611IR_HD only support XML automatic provisioning gt Grandstream recommends end user use the Grandstream HTTP server Grandstream Networks Inc GXV3611IR_HD User Manual Page 60 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 RESTORE FACTORY DEFAULT SETTING WARNING ndstream Innovative IP Voice amp Video Restoring the Factory Default Setting will DELETE all configuration information of the camera Please BACKUP or PRINT out all the settings before approach to following steps Grandstream will not take any responsibility if you lose all the parameters of setting or cannot connect to your VoIP service provider Reset from Web Interface This page allows user to configure dynamic network related parameters User Management Maintenance SMTP FTP Privacy Masks Alarm Server Time Lapse Photography Alarm Event Motion Detection Syslog Record Live Storage Restart the Device Restart the Device Restart Restore the Device Reset Settings except IP Address to Factory Default Restore Firmware Upgrade and Provisioning Upgrade via HTTP Firmware Server Path firmware grandstream com Config Server Path config grandstream coml XML Config File Password TTT Automatic Upgrade Interval Minutes 10080 DHCP Option 66 Override Server B 3CX Auto Provision IT Automatic Upgrade Y Sav
31. e Software upgrade can be done via TFTP HTTP or HTTPS The corresponding configuration settings are in the ADVANCED SETTINGS configuration page Restart the Device Restart the Device Restart User Management Restore the Device Maintenance Reset Settings except IP Address to Factory Default SMTP Restore FTP Firmware Upgrade and Provisioning Privacy Masks Alarm Server Upgrade via HTTP Time Lapse Photoc h ime Lapse Photography Firmware Server Path firmware grandstream com Alarm Event Config Server Path config grandstream com Motion Detection Syslog XML Config File Password Record Automatic Upgrade Interval Minutes 10080 Live Storage DHCP Option 66 Override Server 8 3CX Auto Provision C Automatic Upgrade Y Save System Access Disable Telnet Enable UPnP Discovery Y Figure 30 Firmware Upgrade and Provisioning NOTE gt Grandstream recommends end user use the Grandstream HTTP server firmware grandstream com gt For large companies we recommend to maintain their own TFTP HTTP HTTPS server for upgrade and provisioning procedures Grandstream Networks Inc GXV3611IR_HD User Manual Page 59 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 andstream Innovative IP Voice amp Video Instructions for local firmware upgrade using TFTP server 1 Unzip the file and put all of them under the root directory of the TFTP server 2 Put the PC running the TFTP server and the device
32. e Figure 31 Factory Reset from Web Interface Grandstream Networks Inc GXV3611IR_HD User Manual Firmware Version 1 0 3 5 Page 61 of 64 Last Updated 11 2014 GH Innovative IP Voice amp Video IP SURVEILLANCE FAQ 1 What is the default IP address of the GXV3611IR_HD The default IP configuration is DHCP or 192 168 1 168 after booting up 5 minutes 2 Why can not view the live video stream in Microsoft Internet Explorer Please double check whether the Grandstream Plug in Active X is installed correctly Once you log into the GXV3611IR_HD web interface Internet Explorer will indicate that this website wants to install to following add on GSViewer cab from Grandstream Networks Inc Please install this add on when prompted by IE 3 How do you manually uninstall the Grandstream video viewer add on for IE Please follow these steps to uninstall the add on 1 Delete the GSViewerX Control from C WINDOWS Downloaded Program Files directory 2 Delete GSNetClient dll GS_Replay exe GSViewerX ocx hi_h264dec_w dll lik_VoiceEngine_dll dll and GSViewerX inf from C WINDOWS system32 4 Why can t l access the GXV3611IR_HD web configuration interface Q 1 Is your internet service down A 1 Connect a PC to the internet to test the connection Q 2 Are the PC and the device in different subnets A 2 Check the subnet mask and default gateway of the device and PC Q 3 Is there a conflict with another IP address A 3 Try
33. e the pre post alarm video for applications to utilize MJPEG is NOT supported for this feature e Voice Alarm to SIP Phone Alarm Output Enabled will allow device to make SIP call after receiving Alarm In See below NOTE for example Enabled will allow Alarm Output after receiving Alarm_In signal e Upload to Alarm Center Upload to alarm center like 3 party VMS system e Upload to Alarm HTTP Server Upload to 3 party HTTP server or application using HTTP API e Record Video and Upload to FTP Server Upload video recording to pre configured FTP server e Email and FTP upload JPEG and Store it to SD drive Email FTP and Store to the SD card the configurable trigger moment JPEG snapshots Click Save to save the settings Following bar will display if operation successful NOTE gt Voice Alarm to SIP Phone Application example Intercom System press button as Alarm In the pre programmed SIP number or peer IP device will be called If the receiver is Grandstream Video phone the callee can use DTMF PIN code to operate and Open Door Grandstream Networks Inc GXV3611IR_HD User Manual Page 51 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 stream Innovative IP Voice amp Video Time Schedule Config Click the Time Schedule Config will bring up following interface to allow user to configure the Time Schedule for the Alarm In to take action Alarm Event Time Schedule 0 2 4 6 8 10 12 1
34. eceeeeseees 55 FIGURE EE 56 FIGURE 25 RECORD SETTING AGE EE EE EE 57 FIGURE 29 LIVE STORAGE CONFIGURATION PAGE ccccssscccsseccccsccvsececsvsccccsscecvscccscecscscesescerevsceessvececsccevscccssscsscscers 58 FIGURE 30 FIRMWARE UPGRADE AND PROVISIONING cccccecccsecccsccceccccscccsccusccesssussceucceusceuseceeececsessusceusesesseuscceness 59 FIGURE 31 FACTORY RESET FROM WEB INTERFACE occcnoccnnccnnoccnoconnoconoconnronnnronnoconaronnncnnaronnrcnnoronaronnoronnronnncnnaccnancnnnss 61 TABLE OF TABLES GXV3611IR_HD USER MANUAL TABLE 1 GX V3611IR HD TECHNICAL bPECIRICATIONS nor noo nn nor nor nro ro nono rro nor rnnonan noc nronccninnos 15 Grandstream Networks Inc GXV3611IR_HD User Manual Page 5 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 andstream Innovative IP Voice amp Video This page intentionally left blank Grandstream Networks Inc GXV3611IR_HD User Manual Page 6 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 telen Innovative IP Voice amp Video WELCOME Thank you for purchasing Grandstream s GX V3611IR_HD indoor infrared fixed dome high definition IP Camera an innovative powerful day and night network camera GXV3611IR_HD is a next generation fixed dome day night HD network camera of outstanding performance and quality Its advanced ISP Image Sensor Processor powered with state of the art auto exposure auto white balance algorithm and a high quality lens ensures high fideli
35. esncenscceeceneensenseesenensessesecsecenseneees 59 INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER ceceececeeeccecececeeeeceeeeeeeececeeeeaeeeees 60 Grandstream Networks Inc GXV3611IR_HD User Manual Page 3 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 ndstream Innovative IP Voice amp Video CONFIGURATION FILE DOWNLOAD 20m llene 60 RESTORE FACTORY DEFAULT SE TUN LE as 61 RESET FROM WEB INTERFACE 0 ccccecceccecsececceccescesaescuseecuceuceuceeceeeeeeusaueeeeueeeeeuseaaesueseeeusauseueeueeseesaasausass 61 IP SURVEILLANCE FAQ EE 62 Grandstream Networks Inc GXV3611IR_HD User Manual Page 4 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 telen Innovative IP Voice amp Video TABLE OF FIGURES GXV3611IR HD USER MANUAL PIGURE L GX V30LLR HD OUTSIDE EE 13 FISUREZ E EEN 14 FIGURE 3 WINDOWS NETWORK SHOWING GX V361 1IR_HD AS OTHER DEVICES VIA UPNP occcncccnnccnniccnnccnnos 19 FIGURE 4 GS_SEARCH RESULT PAGE OF GX V361 IR HD 20 FIGURE 5 1 APPLE SAFARI BONJOUR SETTING PAGE TO DISPLAY DASN2olIIIR HD 21 FIGURE 5 2 APPLE SAFARI BONJOUR SETTING PAGE TO DISPLAY GX V361 1IR_ HD 21 FIGURE 6 1 GX V3611TR HD STANDALONE APPLICATION ccccccceecccscccescccescccusscessecceescseeescesucceeseceseesseuseceeseseees 2 FIGURE 6 2 GXV3611IR_HD WORKING IN LAN oocooccnnccnnoconnccnnocononcnnncnnocononrnnrcnnornnnronnrcnnronnnconaronronnaronaronnoccnarenanos 26 FIGURE
36. event s Min time frame in second to identify as different MD events if there are constant motions Max value is 60 seconds or 1 minute This setting helps accuracy of MD triggered recording Alarm Action e Record Video From Pre Alarm Up to XXX seconds to After Alarm Up to XXX seconds This setting to allow configure pre post alarm video for applications to utilize MJPEG is NOT supported for this feature e Voice Alarm to SIP Phone If SIP server or peer IP device configured check this will allow MD event to trigger alarm SIP call to pre configured number e Alarm Output Select will allow MD to send alarm to Alarm Output interface e Upload to Alarm Center When checked the alarm video will be transferred to Alarm Center like Grandstream free GSurf _Pro VMS software e Upload to Alarm Center When checked MD alarm will be sent to 3 party Alarm Center e Upload to Alarm HTTP Server When checked MD alarm will be send to 3 path HTTP server via Grandstream HTTP API e Record Video and Upload to FTP Server When checked and FTP server configured the recorded video will be send to the configured FTP server e Email and FTP upload JPEG and Store it to SD driver When checked snapshots of trigger moment will be emailed to pre configured email account and also uploaded to FTP server if configured will also be stored to the microSD card inserted The pre post alarm snapshot numbers can be configured based on time in second to mee
37. for FTP server default port number 21 e User Name FTP server User ID e Password FTP server user password e Path Path in the server where upload files are stored or saved NOTE gt Click Save to save the FTP configuration information gt Click Test after configuration if setting is correct a test FTP operation will be performed and Test successful orange bar will display if the operation is successful like below Grandstream Networks Inc GXV3611IR_HD User Manual Page 47 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 Innovative IP Voice amp Video Privacy Masks This page allows user to configure privacy masks up to 4 different regions Privacy Masks Enable Vv 1 Vv 2 iv 3 User Management Maintenance SMTP FTP Privacy Masks Alarm Server Time Lapse Photography Alarm Event Motion Detection Live Storage Figure 22 Privacy Masks Configuration Page Select different region requiring privacy mask configure and save the configuration When privacy mask enabled the video at related region will be masked by black color and no video displayed inside that mask Grandstream Networks Inc GXV3611IR_HD User Manual Page 48 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 stream Innovative IP Voice amp Video Alarm Server Setting Page This page allows user to configure alarm HTTP server to upload alarms Upload Alarms to VMS platform supported or HTTP Ser
38. here are two big categories of settings Basic Settings and Advanced Settings Details will illustrate in the following Chapters e When click the Language icon supported languages will display in Figure 2 Click to select the related webpage display language Configuration a FR SZ English Pyccknn Figure 9 Web Language Switch e Currently firmware only support English default Simplified Chinese and Russian Grandstream Networks Inc GXV3611IR_HD User Manual Page 30 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 Ian Innovative IP Voice amp Video BASIC SETTINGS EXPLANATION System Settings Page This page allow user to configure the system settings of GX V3611IR_HD GXV36MIR H dministratiorr interface len a Oe E gt SS Set the System Time Current System Time 2014 11 06 23 46 28 SyncWithPC Set Manually System Time Zone GMT 05 New York Toronto Washington DC l Video amp Audio 7 Enable Daylight Saving Time OSD Start Time Mar l First M Sunday M 2 Hour CMOS Settings i End Time Nov l First l Sunday l 3 Hou letworking DDNS Enable NTP SIP NTP Server time nist gov E Update Interval Minutes 1440 5 1440 Save Device Setting Device Name GXV3611IR_HD Save DI and DO Digital input Normal Open l Current state is Open Digital output Normal Open l Current state is Open Alarm Output Duration Always
39. ideo There are free applications and paid version application for this you can find them in Google Play for Android phone and Apple Store for iPhone like IP Cam Viewer http hit mob com Grandstream Networks Inc GXV3611IR_HD User Manual Page 63 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 GH 14 Why the IP address of the device NOT reset when clicking the Restore button The GXV3611IR_HD could be installed in areas that are not easy to access For example it could be installed on the roof of a building or the ceiling of an office This makes it difficult to reinstall the device therefore the Restore function will not clear the IP address 15 Why can t the live video stream be viewed using a mobile phone or GSurf_Pro after changing the HTTP Port of the device Make sure that the RTSP port of the device is set to 2000 plus the HTTP Port number For example if the HTTP port is 88 then the RTSP port of the device that you configured on GSurf_Pro or mobile phone should be 2088 16 Port forwarding Two ports must be forwarded on your router to watch video from a GXV3611IR_HD that is located on a private network from a PC in a public network The web port HTTP and the RTSP port Please make note that the RTSP port number changes according to the web port If the web port is 80 then the RTSP port is 554 If the web port is not 80 then the RTSP port equals the web port 2000 For example if the web port i
40. ios gt Use below link to calculate bandwidth and storage before installation http www grandstream com support tools bandwidth storage calc Audio Settings Preferred Audio Codec PCMU gt 5 Microphone Volume ns 31 Speaker Volume LL gt Line In Internal Line Out Internal Light Condition C Outdoor Light Condition C Indoor 50Hz Power Frequency GG Indoor 60Hz Power Frequency Figure 11 2 Video amp Audio Settings Page e Audio Settings o Preferred Audio Codec PCMU PCMA AAC supported Audio also can be disabled o Microphone Volume Slide to adjust microphone gain o Speaker Volume Slide to adjust the speaker volume connected o Line In Select Internal microphone or External audio input path o Line Out Select Internal speaker or External audio output path e Light Condition Select correct light condition for the scene monitored Outdoor Indoor 50Hz power frequency Europe China etc or 60Hz power frequency US Japan etc Wrong setting will affect image quality under fluorescence light condition Grandstream Networks Inc GXV3611IR_HD User Manual Page 33 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 nastream Innovative IP Voice amp Video OSD Setting Page On Screen Display OSD OSD Text GXV3611IR_HD System OSD Position Top l Video amp Audio OSD Date Format MMIDDIYYYY l OSD Display Time V CMOS Settings Display Text I
41. ituations or damage the device Warning May cause serious injury or death if any Caution Equipment may be damged if any of the of the warnings below are neglected following caution messages are neglected A Warning Input voltage should meet both the SELV Safety Extra Low Voltage and the Limited Power Source with DC 12V according to the IEC60950 1 standard Please refer to the technical specifications for more details Do not use a third party power adapter or power cord When the device installed on the wall or ceiling make sure that it 1s firmly attached A Caution e Make sure that the power supply voltage is correct before using the camera e Do not drop the device or expose it to physical shock e Do not expose the device to temperatures outside the range of 0 C to 45 C when the device is in operation e Do not expose the device to damp wet conditions or high electromagnetism radiation e To avoid heat accumulation make sure that your operating environment has proper ventilation e Do not damage the warranty sticker A few parts e g electrolytic capacitor of the equipment shall be replaced regularly according to their average lifetime The average lifetime varies from the differences between operating environments and usage history Regular maintenance checks are recommended for all users Please contact your dealer for more details Grandstream Networks Inc GXV3611IR_HD User Manual Page 8 of 64 Firmware Ve
42. n Apple Store gt Free or Paid applications from Apple Store like IP Cam Viewer are suggested and verified working with Grandstream IP Cameras like GXV3611IR_HD gt Apple Store applications like IP Cam Viewer will support H 264 video codec Grandstream Networks Inc GXV3611IR_HD User Manual Page 22 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 andstream Innovative IP Voice amp Video Connect to the Camera using Static IP If no DHCP server in the network or the camera does not get IP from DHCP server user can connect the camera to a computer directly using static IP to configure the camera The default IP if no DHCP server or DHCP offer time out 3 minutes is 192 168 1 168 ot Ss 10 Connect the computer network port via an Ethernet cable directly to the IP camera GXV3611IR_HD Configure the computer using Static IP 192 168 1 XXX 1 lt XXX lt 255 but NOT 168 and configure the Subnet mask to 255 255 255 0 Leave the Default Gateway to Blank like below Example of Windows platform Apple platform is similar Internet Protocol Version 4 TCP 1Pv4 Properties 2 x General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically e Use the following IP address IP address 192 168 1 10 Subne
43. nd password to access the Web Configuration Interface the default user name and password are both set to admin 9 In step 6 browser will indicate that This website wants to install the following add on GSViewerX cab from Grandstream Networks Inc Please allow the installation 10 The plug in can be download here http www grandstream com products tools surveillance webcontrl_plugin zip Grandstream Networks Inc GXV3611IR_HD User Manual Page 20 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 Innovative IP Voice amp Video APPLE PLATFORM For Apple users please turn on Bonjour of Safari to find and access the GX V3611IR_HD 1 Open Safari select Advanced to open the Advanced Setting 2 Click Include Bonjour in the Bookmarks menu and Include Bonjour in the Favorites bar then close the setting page and back to Safari e200 Advanced 0 wy FA La Ser ES T K aan EC WS ES ya PU pd e d gt en f A eat d E DI word A ei Y p Te Cy Ot i e On 6 rate o TY ME Didi DE Fao red di gf A ad d k ve aad oO te eee gt o at gt wre fm General Tabs Accessibility Never use font sizes smaller than 9 __ Press Tab to highlight each item on a webpage Option Tab highlights each item Bonjour Y Include Bonjour in the Bookmarks menu Y Include Bonjour in the Favorites bar Internet plug ins Y Stop plug ins to save power Plug ins start automatically on 8 websites Details
44. ntrl_plugin zip For Apple platform OS X only MJPEG video coded supported currently NOTE gt Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream WebControl Plug in for Firefox Chrome or GSViewerX cab for Microsoft Internet Explorer Please close Browser to install the downloaded Plug in or Active X gt Please trust and install the file downloaded if prompted by the Antivirus or Security software Grandstream Networks Inc GXV3611IR_HD User Manual Page 17 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 andstream Innovative IP Voice amp Video This page intentionally left blank Grandstream Networks Inc GXV3611IR_HD User Manual Page 18 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 andstream Innovative IP Voice amp Video Connect the Camera to network with DHCP server Recommended The GXV3611IR_HD by default enabled as DHCP client it will automatically get IP address from the network with DHCP server running WINDOWS PLATFORM There are two ways for Windows user to get access to the IP Camera easily A UPnP By default the GX V3611IR_HD has the UPnP feature turned ON For customers using Window network with UPnP turned on most SOHO router support UPnP it is very easy to access the IP camera e Find the Network icon at Windows Desktop e Click the icon to get into the Network and the IP cameras will list as Other
45. o Format G 711 WAN format File Size lt 300KB Linear PCM 8KHz Sampling Rate 16bit Single Channel Callee or call receiver s number when alarm call trigged Phone numbers allowed calling into the camera Page 39 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 ream Innovative IP Voice amp Video SIP Open Door Settings Enable SIP Open Door e Key to Open the Door eeccccce Delay Lock Time Second 3 Save Phone List Phone Number Remark Name Remove 6179114110 Local Police Add White List Phone Number Remove 6175669300 Add Figure 16 3 SIP Setting Page SIP Open Door Setting When selected following settings will display at the webGUI e Key to Open the Door Password configured for open door e Delay Lock Time Timer in seconds for relay lock to recover default 1 second NOTE gt When selected this feature will override any existing Alarm Out like Alarm In triggered Alarm Out or Motion Detection triggered Alarm Out The Alarm Out Port has to connect to Electric Door Strike or Relay to control door open close gt Remote SIP phone needs key in password digits 0 9 only ended with key matching the configuration here to open the door via DTMF Grandstream Networks Inc GXV3611IR_HD User Manual Page 40 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 dstream Innovative IP Voice amp Video Status Page This page shows the GX V3611IR_HD operation statu
46. perating 0 C 45 C 32 F 113 F 10 90 RH Non condensing Storage 20 C 60 C 4 F 140 F Compliance FCC Part 15 Subpart B Class B EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 55024 EN 60950 1 RCM AS NZS CISPR 22 24 AS NZS 60950 TABLE 1 GXV3611IR_HD TECHNICAL SPECIFICATIONS Grandstream Networks Inc GXV3611IR_HD User Manual Page 15 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 andstream Innovative IP Voice amp Video This page intentionally left blank Grandstream Networks Inc GXV3611IR_HD User Manual Page 16 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 andstream Innovative IP Voice amp Video INSTALLATION GUIDE Minimum Recommended Computer System Requirement To install GXV3611IR_HD you have to have a computer PC recommend The minimum recommended PC system requirement listed below e Windows XP Windows Vista Windows 7 and Windows 8 e CPU Intel Pentium 4 or higher 2 GHz e RAM 2 GB 4 GB recommended for larger systems e Support for DirectX 8 0 and above Configure the GXV3611IR_HD via Web Browser The GXV3611IR_HD has embedded Web server to respond to HTTP GET POST requests Embedded HTML pages allow user to configure the IP camera through Microsoft Internet Explorer 7 0 or above Firefox Chrome plug in from Grandstream required e Download WebControl Plug in from Grandstream website http www grandstream com products tools surveillance webco
47. r Name Email client User ID e Password Email client password e SSL Check if the SMTP email server requires SSL e Email Subject Customizable email subject for user s convenience e Email Content Customizable email content for user s purpose Firmware Version 1 0 3 5 Last Updated 11 2014 Innovative IP Voice amp Video NOTE gt Click Save to save the email configuration information gt Click Test after configuration if setting is correct a test email will send out and Test successful orange bar will display like below Enable SMTP IF SMTP Server smtp gmail com SMTP Server Port 465 User Management Figure 20 2 SMTP Setting Page Grandstream Networks Inc GXV3611IR_HD User Manual Page 46 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 stream Innovative IP Voice amp Video FTP Settings Page Upload Alarm This page allows user to configure FTP parameters to upload the alarm or video recording FTP Settings Enable FTP L FTP Server myftp cloud net User Management FTP Server Port 21 Maintenance User Name subscriber_12 SMTP Password e Path AlarmRecord Privacy Masks Alarm Server Valid DNS server is required for hostname Time Lapse Photography Alarm Event Save Test Figure 21 FTP Setting Page e Enable FTP When checked will enable built in FTP client e FTP Server IP or Domain name of FTP site or server e FTP Server Port TCP port
48. rsion 1 0 3 5 Last Updated 11 2014 andstream Innovative IP Voice amp Video FCC CAUTION Any Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a
49. s GXV3611IR_HD Administration interface dstream System Statistics Product Model GXV3611IR_HD Hardware Version V1 0A E Part Number 9670007010A Video amp Audio Bootloader Version 1 0 3 5 OSD Core Version 1 0 3 5 CMOS Settings Base Version 1 0 3 5 Networking Firmware Version 1 0 3 5 ee System Up Time Since 5 minutes SIP Network Status Status MAC Address 00 0B 82 6F 03 BF LAN IP Address 192 168 11 187 LAN Subnet Mask 255 255 255 0 LAN Default Gateway 192 168 11 254 DDNS Status Disabled SIP Registered Online IR CUT Status IR CUT Status Night Figure 17 Status Page NOTE gt IR CUT Status will display Daytime or Night depending on current IR CUT position gt When SIP account registered the status will display Online in Green gt When SIP account unregistered the status will display Offline in Red as below SIP Registered Offline Grandstream Networks Inc GXV3611IR_HD User Manual Page 41 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 stream Innovative IP Voice amp Video ADVANCED SETTINGS EXPLANATION User Management Page This page allows user to do user management GXV3611IR_HD Administration interface Manage User Existing User Name Add New User User Name User Management User Password Add Maintenance SMTP Confirm User Password Update FTP Privilege Administrator v Delete Administrator Privacy Masks
50. s 88 then the RTSP port will be 2088 Grandstream Networks Inc GXV3611IR_HD User Manual Page 64 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014
51. server IP or Domain Name e Syslog Level Lever of syslog message sent to the syslog server None Debug Info Warning Error Grandstream Networks Inc GXV3611IR_HD User Manual Page 56 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 ream Innovative IP Voice amp Video Record This page allows user to configure video recording schedule or manually recording All the recording will be stored locally at SD card and send to FTP server or HTTP API if configured properly Record Settings Enable Record Schedule E 0123 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 User Management Maintenance SMTP FTP Privacy Masks Alarm Server on AH SAEZ o Time Lapse Photography Alarm Event Copy Sunday To All Copy Motion Detection Syslog Save Record Manual Recording Live Storage Manual Recording Start Figure 28 Record Setting Page NOTE gt Depending on the resolution frame rate and bit rate of the primary stream configuration the length of video stored on the SD could vary For a 720p 10FPS 2M stream about 5 day 7x24 video can be stored locally at a 32GB SD card To store more days of activity user can configure Motion Detection Alarm and record the triggered alarm video only in the SD card This will give user possibility of storing more days of video in the same 32GB SD card gt If user using GSurf_Pro or GVR3550 NVR the above limitation will be invalid Y V Gran
52. t mask 255 255 255 0 Default gateway ry r D Zeie e rot otai d EI du GG dul mau all Use the following DNS server addresses Preferred DNS server X Alternate DNS server i A S Validate settings upon exit Advanced Power on the GX V361 1IR_HD Start the browser when the network connection is up Enter 192 168 1 168 in the address bar of the browser The browser will ask for plug in or ActiveX if not installed otherwise it will get to Home page and start to show the video captured by the camera by default the camera enabled anonymous access Click Configuration icon the browser will ask credentials to authorize configuration Enter the administrator user name and password to access the Web Configuration Interface the default user name and password are both set to admin In step 6 IE will indicate that This website wants to install the following add on GS ViewerX cab from Grandstream Networks Inc 7 allow the installation Firefox Chrome user need to download and install the plug in to see the video the plug in is here http www grandstream com products tools surveillance webcontrl_plugin zip NOTE gt Please temporarily disable Antivirus or Internet Security Software and close all browsers when download and install the Grandstream Plug in Software Grandstream Networks Inc GXV3611IR_HD User Manual Page 23 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 an
53. t user s requirement Grandstream Networks Inc GXV3611IR_HD User Manual Page 54 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 Innovative IP Voice amp Video Time Schedule Config Click the Time Schedule Config will bring up following interface to allow user to configure the Time Schedule for the Motion Detection to take action Motion Detection Time Schedule Everyday M 00 00 23 59 Add Delete Cancel Figure 26 2 Motion Detection Schedule Configuration Page e As shown in Figure 15 2 user can configure the Motion Detection Region with related Start and Stop time to control the motion detection operation NOTE gt User has to configure the Time Schedule otherwise the Motion Detection Alarm will not work if there is no time schedule configured gt Grandstream free GSurf_Pro VMS software can be downloaded from http www grandstream com products tools surveillance gsurf_pro zip Grandstream Networks Inc GXV3611IR_HD User Manual Page 55 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 Ian Innovative IP Voice amp Video Syslog Settings This page allows user to enable the Syslog to help troubleshooting problems SysLog Settings Syslog Server syslog mylog com Syslog Level User Management MELELE Save SMTP FTP Privacy Masks Alarm Server Time Lapse Photography Alarm Event Motion Detection Record Figure 27 Syslog Setting Page e Syslog Server Syslog
54. the triggering moment minimum value is 1 minute e FTP Upload Enabled will allow device to upload the snapshots to FTP server The FTP server is configured at FTP server page illustrate before e SMTP Upload Enabled will allow device to email the snapshots via email server The email server is configured at SMTP configuration page Click Save button to save the changes made and the feature will take effect immediately Grandstream Networks Inc GXV3611IR_HD User Manual Page 50 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 Alarm Event stream Innovative IP Voice amp Video This page allows user to configure the Alarm_In event and related actions User Management Maintenance SMTP FTP Privacy Masks Alarm Server Time Lapse Photography Alarm Event DI Alarm Action V r G CG r r G Record Video From Pre Alarm Upto 10 M seconds to After Alarm Upto 30 seconds Voice Alarm to SIP Phone Alarm Output Upload to Alarm Center Upload to Alarm HTTP Server Record Video and Upload to FTP Server Email and FTP upload JPEG and Store it to SD driver Pre Alarm Upto 5 gt seconds to After Alarm Upto 5 y seconds Save Time Schedule Config Figure 25 1 Alarm In Action Configuration Page DI Alarm Action Setting e Pre Post Alarm Recording Record Video From Pre Alarm Up to XXX to After Up to XXX Depending on 1 stream resolution this allows internal buffer to stor
55. tic IR Sensor control or Time Schedule Mode configurable Daytime Schedule for user s flexibility to switch the mechanical IR_CUT e IR CUT Sensitivity Sensitivity of IR Sensor to trigger the IR CUT 5 levels total and 5 highest sensitivity e Color Mode Camera Color Mode There are three options Color Black White Auto Default NOTE gt Auto option recommended for Shutter Speed IR LED Setting IR CUT Setting and Color Mode Grandstream Networks Inc GXV3611IR_HD User Manual Page 35 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 andstream Innovative IP Voice amp Video Networking Setting Page This page allows user to configure network related parameters IP Address Configuration Dynamically Assigned via DHCP e Statically Configured as IP Address 10 30 48 86 Subnet Mask 255 255 255 0 Default Gateway 10 30 48 1 DNS Configuration Obtain DNS Server Address Automatically Use the Following DNS Server Address Primary DNS Server 4 2 2 2 Secondary DNS Server 8 8 8 8 HTTP HTTP Port 8096 Save Figure 14 Networking Setting Page e IP Address Configuration Camera IP address configuration O Dynamically Assigned via DHCP Default setting DHCP server assign IP to camera O Statically Configured as Static IP address configuration Preferred for Port FWD e DNS Configuration DNS server IP Must be configured if using static IP e HTTP Web access TCP port default 80 NOTE gt If camera behin
56. to change the IP address of the device Q 4 Has the HTTP port been changed A 4 Contact the administrator of the device for more information 5 The GXV3611IR_HD web configuration page is not displayed correctly in IE8 In IE8 Compatibility View might need to be enabled for the GXV36111 R_HD web configuration page to load properly To enable compatibility view open IE8 click Tools Compatibility View Setting and add the GXV3611IR_HD web configuration pages to the Compatibility View Grandstream Networks Inc GXV3611IR_HD User Manual Page 62 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 GH Innovative IP Voice amp Video 6 Why does IE indicate to install Grandstream Video Viewer add on after a firmware upgrade The add on was properly installed before the firmware upgrade process New firmware will often upgrade the add on as well To watch the live video stream you must install the newest version of the add on 7 How do you watch secondary video stream Login to the home page of the GXV3611IR_HD web GUI click Play to watch the video stream To watch a secondary video stream right click on the video and select Secondary Stream on the pop up menu Try reinstalling the Grandstream Viewer add on for IE if you cannot see the video stream 8 What is DDNS Is it important for IP surveillance product to have DDNS support DDNS is an acronym for Dynamic Domain Name Service It is important to choose an IP network camera th
57. ty video quality that matches digital still camera color grade in a wide range of light environments It features cutting edge H 264 real time video compression with excellent image clarity industry leading SIP VoIP for 2 way audio and video streaming to smartphones and videophones integrated microphone speaker PoE IR CUT for day night mode edge storage and advanced security protection The GX V3611IR_HD can be managed with GSurf Pro Grandstream s intuitive FREE video management software that controls up to 72 cameras simultaneously or grouped with GVR3550 Grandstream Network Video Recorder NVR via plug n play as well as other ONVIF compliant video management systems It also offers an advanced and flexible HTTP API and an SDK for easy integration with other surveillance systems Designed for indoor environment with 2 8mm lens the GX V3611IR_HD is ideal for wide angle monitoring of nearby subjects in environments such as banks hotels schools retail stores and small warehouses offices or building entrances and other small to median sized enclosed environments The GXV3611IR_HD is a powerful network camera for advanced indoor surveillance applications Grandstream Networks Inc GXV3611IR_HD User Manual Page 7 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 telen Innovative IP Voice amp Video SAFETY COMPLIANCES These instructions are intended to assist users to safely operate the GX V361 1IR_HD avoid dangerous s
58. uto On Hook Timer 300 Figure 16 1 SIP Setting Page e Registered SIP registration status Display Online in Green Offline in Red Unregistered on Reboot If checked and SIP server support reboot camera will unbind all registered end points using this SIP account e Account Name SIP account name used for self identification e SIP Server FQDN or IP of SIP server from VoIP service provider e Outbound Proxy IP or FQDN of Outbound proxy server helps penetrate NAT Firewall e SIP User ID SIP username or telephone number from ITSP e Authenticate ID Authenticate ID used by SIP proxy e TEL URI URI or Phone selection by ITSP see webpage help tips e Authenticate Password Authenticate password used by SIP proxy e STUN Server STUN server used to resolve NAT if have e Steam Which stream used for SIP call Default 2 stream strongly recommended due to bandwidth and data involved at video call e Preferred Vocoder Audio codec used for SIP call only G 711 A or U supported e Registration Expiration Registration expiration time default 3600 seconds e Local SIP Port Local SIP port default 5060 e Local RTP Port Local RTP port for media default 5004 e Auto On Hook Timer Timer in seconds for automatic disconnecting the SIP call Default 300 Firmware Version 1 0 3 5 Last Updated 11 2014 Enable Keep Alive Accept Direct IP Call SIP Transport SIP TLS Certificate SIP TLS Private Key Save
59. v Networking Figure 12 OSD Settings Page e On Screen Display OSD Display time stamp and text on the video screen o OSD Text Inputted text to identify the camera shown on the screen o OSD Position Show the OSD in either top or bottom position on screen o OSD Date Format OSD Date format choose based on user preference o Display Time When checked time will be displayed inside the video image o Display Text When checked inputted text will display on video image Grandstream Networks Inc GXV3611IR_HD User Manual Page 34 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 Stream Innovative IP Voice amp Video CMOS Settings Page This page allows user to adjust the CMOS parameters GXV36111 R_HD_Administratiorr interface System Video 4 Audio OSD CMOS Settings Flip Horizontal amp Vertical l Shutter Speed Auto l IR LED Setting Auto l IR CUT Setting Automatic IR sensor control IR CUT Sensitivity 3 Color Mode Auto Save Figure 13 CMOS Settings Page e Flip Pull down to choose video flip either vertically or horizontal or both Shutter Speed Camera Shutter Speed There are 10 options with Auto 1 30 slowest 1 60 1 125 1 250 1 500 1 1000 1 2000 1 5000 and 1 10000 fastest e IR LED Setting Auto or manually turn ON or turn OFF the LED light Default Auto Manually On Off LED light applied to save power if camera powered by battery e IR CUT Setting Manual Automa
60. ver for processing Alarm HTTP Server Settings Server Name Security_Solution URL server911 cloud net 9999 rt aj User Name subscriber_110 Maintenance Password Seeeeggegeegegeeeeeeg SMTP FTP Save Privacy Masks Alarm Server Time Lapse Photography Figure 23 Alarm HTTP Server Setting Page e Server Name The name of HTTP server or VMS system e URL URL of the Server e User Name User ID from that Server e Password Password for that User ID NOTE gt Grandstream provide HTTP API to help third party companies by using HTTP server or VMS to develop further solutions for their customers http www grandstream com products surveillance general documents grandstream_http_api pdf gt Grandstream IP Camera and Encoder include GXV3611IR_HD are ONVIF certified Grandstream Networks Inc GXV3611IR_HD User Manual Page 49 of 64 Firmware Version 1 0 3 5 Last Updated 11 2014 tream Innovative IP Voice amp Video Time Lapse Photography This page allows user to configure Time Lapse Photography or period snapshot Time Lapse Photography Settings Iv Enable Time Lapse Photography Trigger Every Other 1 minutes T FTP Upload T SMTP Upload User Management Maintenance Save SMTP FTP Privacy Masks Alarm Server Time Lapse Photography AAA Figure 24 Time Lapse Photography Configuration Page e Enable Time Lapse Photography Check to enable this feature User can configure the timer or duration of

GXV3611IR_HD User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents