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1. Locat the Problem The following section only applies when using the chassis is operated in expansion mode Important If you are having trouble with the MAGMA expansion system verify that all cards are seated properly and all cables are connected properly Be sure y ou followed the instructions in earlier sections of this User Guide Always remember to power On and Off correctly when rechecking and testing y our installation If you are still having problems try these simple troubleshooting steps n My Computer Can t Find the PCI X Expansion System When Nothing Works My PCI X Card Doesn t Work The PCle to PCI Expansion System is correctly displayed as a PCI standard PCI to PCI bridge Windows Device Manager and as a pci bridge MAC Apple System Profiler When connected and functioning correctly this Expansion System will be displayed as follows PCI standard PCI to PCI bridge PCI standard PCI to PCI bridge B Intel R PRO 1000 MT Server Adapter z PCI standard PCI to PCI bridge Windows Card Type Bus Slot pci bridge pci PCI SLOT 2 pci bridge pci PCI 7x4 ATTO ExpressPCI UL3S scsi 2 PCI 8x4 ATTO ExpressPCI UL3S scsi 2 PCI 8x4 pci bridge pci PCI 8xc MAC If this is not what you see when y ou verify your installation the following troubleshooting steps may help you to locate and resolve your installation issues without having to call Technical Support 49 MAGMA My Computer Can t F
2. which means that the system can fully operate on one power supply while the other is removed for repair replacement e A power supply unit PSU should be switched off before removal and upon insertion of its replacement Important e After replacing a PSU be sure to secure the new onein place with its snap in mechanism for better grounding and noise immunity Windows XP and Windows 2000 Start Up As your Windows XP 2000 computer starts up you will see a small message box pop up in the lower right corner of the screen to alert you that Windows has found new hard ware G Found New Hardware PCI standard PCI to PCI bridge You are now ready to go No dri ers are needed Now go to Chapter 3 Verify Installation MAC Start Up MAC computers will boot up without any visible indicators that the Expansion System is connected Go to Chapter 3 Verify Installation Shutting Down When using the chassis in expansion mode please take the following precautions e DO NOT TURN OFF THE MAGMA EXPANSION CHASSIS UNTIL YOU HAVE SHUT DOWN YOUR COMPUTER COMPLETELY It can cause a system lockup and loss of any unsaved data e When shutting your system down it is recommended that you first shut down the computer correctly and then power down the MAGMA expansion chassis to avoid computer lock up and potential data loss e Press the red button to power off the chasss Wg The following chapter only applies when us
3. 133 CARD SEL SWITCH 1 _ W s D D x SHOWN IT 2 lt j x X C3 E ex CO y E E O O U x don t care Switch is shown in the 66MHz fixed selection The LEDs light in a binary fashion similar to a stereo volume indicator eg 33MHz D13 is lit 66MHz D14 and D13 are both lit 100 MHz D15 D13 are lit From a hardware wiring standpoint Bus A contains PCI X slots 1 4 Bus B contains slots 5 8 Bus C contains slots 9 12 and Bus D contains slots 13 16 however note the PCI X bus enumeration may be different inthe Windows Device Manager or other OS equiv alent 47 MAGMA Chassis Status Dia gnostics LEDs The LEDs shown below indicate the status of the power deliv ered to each of the PCI bridge chips called Lanai Lanai AB being in charge of buses A amp B and respectiv ely slots 1 8 Lanai CD being in charge of buses C amp D and respectively slots 9 16 167 gi EIERE Ge lt d CS e A SZ J GIF reo a amp A2 Po 3 941 8 x CGibTk D25 5V on AB BUS Lanai Good zi D23 2 5v on AB Lanai Good D24 1 5V on AB Lanai Good D27 12V AB Lanai Good D26 3 3V AB Lanai Good D28 12V minus AB Lanai Good D33 5V on CD BUS Lanai Good D31 2_5v on CD Lanai Good D32 1 5V on CD Lanai Good D36 12V CD Lanai Good D34 3 3V CD Lanai Good D37 12V minus CD Lanat Good For proper operation of the chassis allthe above LEDs must be ON MAGMA
4. Destination IP Address 192 168 10 2 Save SNMP Settings m After y ou click on the MIB file link save the file as type All Files to your pref erred location You may then open the file using Notepad or equiv alent text editor and all the information needed to configure y our SNMP agent will be display ed on the screen 28 MAGMA ff MAGM4 1U CHASSIS MIB txt Notepad f x File Edit Format wiew Help GOO I KC KKC h h GC nn MIB for Magma Designer Damian w Date 9 06 07 RN IRRE EEE HHH HY MAGMA LU CHASSIS MIB DEFINITIONS is BEGIN IMPORTS Be enterprises FROM RFC1155 SMI IpAddress FROM RFC1155 SMI Integer32 FROM SNMPV2 SMI MODULE IDENTITY FROM SNMPVW2 SMI OBJECT TYPE FROM SNMPV2 SMI NOTIFICATION TYPE FROM SNMPV2 SMI TimeTicks FROM SNMPV2 SMI Displaystring FROM SNMPV2 TC TRAP TYPE FROM RFC 1215 magma SNMP Save As 2x Save in Temp Di oO hi o fr My Recent pcIeluchassis Documents snmpconfig temperature amp fanstatus Desktop a chassisProblemstra Gi My Documents READCOMMUNITY Jg My Computer om WRITECOMMUNITY EA Filename MAGMA 1U CHASSIS MIB ta z Places N ER gl EEN Encoding ANSI bs Once the MIB file is sav ed it can now be copied and loaded locally or to a remote ser er Accessing the various SNMP functions Once the MIB file has been loaded to an SNMP server via a front end software ty pically called a MIB Browser we can read in
5. f everything is OK then the MAGMA PCle expansion host card installation is complete You can now proceed to Chapter 4 Install ne Party PCI X Cards 10 MAGMA If however the installation was unsuccessful you may not see the PCI to PCI Bridge or it will have a small yellow F in front of it Device Manager Action View action view gt D GG EI 2 ty eg Configuration and Powe Interface ACPI PC 7 BR Microsoft ACPI Compliant System BR ACPI Fan BR ACPI Fixed Feature Bujton RB ACPI Lid BR ACPI Sleep Button ACPI Thermal Zone Microsoft AC Adapfer Microsoft ACPI Cdmpliant Control Method Battery Microsoft ACPI Gompliant Control Method Battery E W PCI bus Zil Set PCI Vehice Modem SF 11561 R9A E Intel 82371 AB EB PCI to ISA bridge ISA mode 2 Intel 82771ABJEB PCI to USB Universal Host Controller Intel 89443BX Pentium r II Processor to AGP Controller BR Intel 924438X Pentium r II Processor to PCI Bridge amp y Intelif 82371 AB EB PCI Bus Master IDE Controller Texfs Instruments PCI 1450 CardBus Controller Teyas Instruments PCI 1450 CardBus Controller Proceed to Chapter 7 Troubleshooting for help with Windows installation problems Mac OSX When using Mac OS Xno additional software or drivers are needed As long as you are using Mac OS X Version 10 2 2 or newer the operating sy stem should automatically recognize the MAGMA expansion chassis Select About This Mac under the Ap
6. status information and set up specificfunctions otherwise not available via the Web interface If you would like to expirement with the SNMP 1 1 traps you can download a MIB Browser by iReasoning is shown below 29 MAGMA jReasoning MIB Browser File Edit Operations Tools Bookmarks Help Address 192 168 1 3 v Advanced OID 1 3 6 1 4 1 29361 1 Result Table MIB Tree ial o GMA 1LI CHASSIS MIB iso org dod internet private enterprises magmaSt H E snmpConfig H E temperature B E FanStatus i faniStatus fan2Status Fan3Status fandStatus powerSupplyStatus psiStatus ps2Status Name OID 1 Le send ction send ctions turnPower ffon Under the MIB Tree the Magma Chassis will have status information that can be read by expanding the respecti e folders This information is also available in the Web interface mentioned previously In addition if we expand the sendAction folder as shown above we gain access to writable functions that essentially allow us to remote control the chassis Enabling disabling the chassis Audible Alarm The Alarm is disabled by default In the above screen locate the Alarm entry inthe sendAction f older where you can set its status as follows e Set sendAction to 8 will enable the audible alarm e Set sendAction to 4 will disable the audible alarm e Turn off the alarm by sendAction or using the fr
7. with each island are as follows Island 1 Slots 1 4 Island 2 Slots 5 8 Island 3 Slots 9 12 Island 4 Slots 13 16 This test starts with only ONE load board installed in slot 1 All remaining PCI X slots are EMPTY N Pr Or E EE gt 11 13 14 15 Power up the chassis Measure the slot 1 voltage at the 15 pin load board connector f rom J2 1 to J2 10 The voltage shall be 3 05V to 3 55V Power down the chassis Install a load board in slot 5 Power up the chassis Measure the slot 5 voltage at the 15 pin load board connector from J2 1 to J2 10 The voltage shall be 3 05V to 3 55V Power down the chassis Install a load board in slot 9 Power up the chassis Measure the slot 9 voltage at the 15 pin load board connector f rom J2 1 to J2 10 The voltage shall be 3 05V to 3 55V Power down the chassis Install a load board in slot 13 Power up the chassis Measure the slot 13 voltage at the 15 pin load board connector from J2 1 to J2 10 The voltage shall be 3 05V to 3 55V Power down the chassis The next load board is installed in slot 2 Repeat the above steps with a second load board added to each power island and verify that the voltage remains within the specified range Continue until all sixteen slots have load cards installed and the voltage has been verified on each of the sixteen load card J2 connectors 33 SNMP System Test NOTE Some of the steps describe
8. 858 530 2733 or by phone at 858 530 2511 Support is available Monday through Friday 8 00 AM to 5 00 PM PT When contacting MAGMA Technical Support please be sure to include the following information 1 Name 7 Serial Number 2 Company Name 8 Computer Make 3 Phone Number 9 Computer Model 4 Fax Number 10 Operating System and Version 5 Email Address 11 Make Model of PCI X cards in expansion 6 Model Number chassis 12 Detailed description of the problem You can also visit our web site at www magma com suppori For a quick response use the Technical Support and RMA Request Form available in the Support Section of the website Simply complete the form with all required information Please make sure that your problem description is sufficiently detailed to help us understand your problem For example Don t say Won t boot up Do say Tried all the steps inthe Troubleshooting Section and it still won t boot up Forfaster diagnosis of your problem please run the two utility programs described in the following sections and include the diagnostic files they generate with your email 57 MAGMA MAGMA Debug Utility Occasionally Magma Technical Support may request Windows users to produce and email a MAGMA debug log file to help them resolve your problem This file should be emailed to support magma com This file should have a log file extension To create the log file follow these
9. Expansion System as defined in Chapter 4 but experience difficulty installing your ce Party PCI X cards the PCI X card manufacturer may be able to provide the best support Important 54 The MAGMA PCI X Expansion System is designed to function exactlylike your desktop computer This means that you should follow the PCI X card maker s instructions for installation on a Windows or Mac computer as if the expansion chassis WAS the desktop computer When correctly installed there is no difference to the operating system removable cards or most software MAGMA Windows Error Codes f you are having a problem with one of your devices and the Device status box shows a Windows Error Code refer to the following list of error codes for guidance PCI standard PCI to PCI bridge Properties WEEN General Driver Details Resources kel a PCI standard PCI to PCI bridge z Device type System devices Manufacturer Standard system devices Location PCI Slot 6 PCI bus 5 device 0 function 0 Device status This device ts not working properly because Windows cannot load the divers required for this device Code 31 Click Troubleshoot to start the traubleshooter tor this device Troubleshoot Device usage Use this device enable v Error Code Description Action This code indicates that thereis a problem with the 3 Part y PCI X Card driver If necessary contact the PCI X C ard s m
10. IIONAL een 4 Install host interface card HIF ccccccccscssecsseceeeceeeeseeeseeeseesseeseeeseeesneeesaeseaeesaeeaes 4 Install Expansion Interface Card EIF If applicable neene 5 Attach Power and Expansion Cables ann an nennen 6 Recheck tne installalona EE 8 Apply ing POoWwer GorreellV sen 8 Starting e EE 8 SUO OWT saaa 9 CHAPTER 3 VERIFY INSTALL ATION aen 10 Windows 2000 and AP ae een 10 WG E 11 CHAPTER A INSTALL 3 PARTY PCI X Cannes 13 Remove PCI X Expansion Chassis Cover 13 Remove the card hold down assembhy nennen 14 Install PCI X Cards in PCI X Expansion Chassis 15 System Should Be Up and Hunmmg en eenne nennen 16 Instal GhassB in Hacks ee 17 Altach wall HO Chassis essen iss 18 A Neel EH Re on cc Od Gere MR MR EE Rte ena an esse 18 Combine Chassis and Slide UE 18 CHAPTER 5 REMOTE MONITORING e 19 SNMP ele 19 SNMP entgeet EE 19 G nfigure N etwork Se tig E 22 Configure SNMP Settings cee ecsessessessecseesseesseessesssesseessaeesssessessaeeseeeseeeaes 26 Change GredenttalS ee Eee 27 Reset to D efault EIERE 27 CONTIG lee CIS Te E 28 een EMG MIB File nk 28 Accessing the various SNMP functions ENEE 29 MAGMA CHAPTER 6 PROPOSED TEST PROCEDURE 0 000 31 Mequired EQUIDM CME E 31 Test ee 32 WISUW ale ISOS CHOON e GE 32 Power Supply Output Test Minimum to Full Load 0 0 ce eeseeeseessreeeeeeeees 33 Clock and Reset Iert ENEE Error Bookmark not defined A
11. MISSION TECHNOLOGY GROUP INC PCI Expansion System Users Manual 16 Slot PCle to PCI X Expansion With Redundant Power and Remote Monitoring Model PE16RR RAS Copyright 2011 Mission Technology Group Inc DBA Magma This publication is protected by Federal Copyright Law with all rights reserved No part of this publication may be copied photocopied reproduced stored in a retrieval system translated transmitted or transcribed in any form or by any means manual electric electronic electro magnetic mechanical optical or otherwise in whole or in part without prior written consent from Magma Limitation of Liability Information presented by Magma in this guide is believed to be accurate and reliable However Magma assumes no responsibility for its use No license is granted by implication or otherwise to any rights of Magma Product specifications and prices are subject to change without notice Trademark References Trademarks and registered trademarks are proprietary to their respectv e manuf acturers MAGMA Table of Contents PREFACE 222222 ANI et i sale y a e Eeer ii When Working Inside a Computer ii Protecting Against Electrostatic Discharge eee rennen lil CHAPTER 1 INTRODUCTION 2 1 ENEE ICALONS EE 1 POMS IS EE 2 Tools Required for lnstallaton nen ennnennn nennen 2 CHAPTER 2 HARDWARE INSTALLATION ccccceeeeee eee nn 3 BELOLEY OU BEA 4 Install the PCle Host Interface Card OP
12. PCI X add in card that will be installed in each slot Reinsert the bar into the chassis and tighten the capti e screw The sheer number of PC cards and device drivers available makes itimpossible for Magmato fully test and certify all avail able PCI cards for use in the MAGMA expansion chassis Our best advice to you in this regardis to insist on full PCI Specific ation compliance from your card andsystem vendors IR Cards and systems should be atleast PCI Specification Revision 2 0compliant or better Compliance in your system mother board PCIcards andconsole firmware or BIOS is your g eent best assurance that everything will install and oper ate smoothly Not all PC cards are as well behaved as they should be Sometimes simply moving a PCl card thatis having a problem to a different slot or reordering your cards intheir slots will allevi ate behavior problems Ch System Should Be Upand Running Note The following section only applies when using the chassis is operated in expansion mode 16 MAGMA Apply power to the MAGMA expansion chassis first then power up the computer Use the procedures detailed in Chapter _3 to confirm the card installation s in the Windows Device Manager or Apple Sy stem Profiler PCI standard PCI to PCI bridge PCI standard PCI to PCI bridge B Intel R PRO 1000 MT Server Adapter d PCI standard PCI to PCI bridge Windows Device Manager Card Type Bus Slot p
13. acks Secure the slide rail to the rack with 2 screws to both front and rear posts After you hae secured the slide railfingers to the rack posts tighten the 2 screws used to attach the slide rail to the end bracket Combine Chassis and Slide Rail The chassis mounts into the rack from the front Insert the chassis into the rack slide and press t forward until the chassis stops When the chassis is completely inserted into the rack secure all the mounting screws on each side 18 SNMP 1 1 Features Magma s PE16RR RAS chassis supports the Simple Network Management Protocol 1 1 for remote monitoring and administration by off ering the following features e Internal Temperature monitoring e Clear Alarm button monitoring e Swappable fan status forfans 1 2 3 and 4 in the front e Power supply 1 status e Power supply 2 status e 10 Traps are defined to alert the SNMP server in case of overheat orfailure in any of the subsystems mentioned above SNMP Configuration To ensure that you can successfully monitor your new sy stem you will need to connect it to a local or private hub using astandard RJ 45 Ethernet Cable Connect one end of the cable to the RJ 45 port located to the right of the power supply modules and the other end to y our local area network connector In case you connect the chassis to a local computer laptop be sure to use a Hub with a regular network cable or a crossover cable without a Hub The SNMP mo
14. ae ee ee SR ch EN ER ER EN ER CH EN ei E ER EN EN CH en 00 03 F4 01 F1 3D MAGMA LED and DIP Switch function information The PE16RR RAS motherboard features a collection of switches jumpers and status LEDs some of which are designated for MAGMA internal use for the purpose of diagnosis and calibration The rest are end user configurable and will be described below PCI P CIx Bus Mode and Speed control The PE16RR RAS chassis can be used as a standalone or as an expansion connected to a host PC depending on the mode set by S5 RS un Ab 2 f as shown below LECUTTETTERW AALE E I LEE TSTSSTTTE ITUDEKTETERT MODE CONTROL 55 Expansion Mode P PCI BUS A B SPEED CONTROL s BUS A SPEED CONTROL 2 BUS B SPEED CONTROL DIS 7 6 5 BUS B SPEED INDICATORS D 4 321 BUSA SPEED INDIGTORS D18 CLOCK B GOOD SWITCH SHOWN D17 CLOCK AGOOD Stand Alone Mode 33 66 100 133 CARD SEL SWITCH SWITCH 1 x x x SHOWN Tg 2 a e me x D CE3 e e a a x C e _ a at gt x don t care Switch is shown in the 66MHz fixed selection The PCI PCIx speed control is done using DIP switches S1 S2 S3 and S4 applicable to PCI busses A B C and D respecti el 46 MAGMA PCI BUS C D SPEED CONTROL BUS C SPEED CONTROL BUS D SPEED CONTROL D 16 15 14 13 BUS D SPEED INDICATORS D 12 11 10 9 BUS C SPEED INDICTORS D20 CLOCK D GOOD D1i9 CLOCK C GOOD 33 66 100
15. and it will detach from its anchoring point on the other side of the chassis 14 MAGMA O Install POX Cards in PCI X Expansion Chassis When installing PC I X cards please ensure thatthe input current rating specified onthe AC inputlabel is not exceeded Generally when installing gi Party PCI X cards in the MAGMA expansion chassis it should make no difference which PCI X slot you place your cards in unless specified by the card manufacturer Install each PCI X card following the PCI X card manufacturer s recommendations Some PCI X card manufacturers recommend that you install their software driv er s prior to installing the hardware If this is the case you should install their driver before you connect and power up the expansion chassis To reduce potential problems with the installation of 3 Party PCI X cards itis recommended that the cards and their drivers if any are installed and tested individually This practice will reduce troubleshooting tasks in the event of a problem 15 MAGMA Make sure that all PCI X cards are fully seated in their connectors When correctly seated in its connector y ou will notice a firm resistance when y ou pull up gently on the card To keep the cards in place secure them in the enclosure with their retaining screws Supplied with the MAGMA expansion chassis Finally tighten the screw in the black plastic piece to lock tt into place and prepare it to lock the
16. and secure it in place Verify the new fan is spinning and restore the chassis lid NOTE EN The Mag ma part number for a replacement fanis 26 00031 00 All replacement fans ship with a set of 4 numberedstickers so you can attach the appropriate number to the newyinsertedfan 39 MAGMA Hot Swappable Power Supply In spite of regular performance of routine maintenance tasks some computer systems can experience hardware failures Fortunately your investment in a Magma Expansion system with a redundant power Supply provides y ou with the ability to easily replace a power module in the event of afailure The redundant power supply includes two hot swappable modules that share the power load requirements during normal operations Should one module fail for any reason the power load will be shifted to the other module and sound an audible alarm If a power supply fails an alarm will sound to alert you of the problem There are two types of audible alerts e Two short beeps Occurs when one of the power supply modules has failed e Acontinuous beep Occurs in the event of multiple successve power surges during a short interval In order to turn off the audible alert press the black button on the status panel in the front of the chassis 40 MAGMA Replacing a faulty power supply Afaulty power supply can be replaced by first unlocking the thumbscrew holding it in place This thumbscrew also secures
17. anufactur er for updated PN P compatible drivers If all else fails contact Magma Technical Support for further assistance On the Bridge If you receive error code 120n the first PCI to PCI Bridge call Magma Technical Support On the PCI X Card This usually means the memory I O or prefetchis morethan has been allocated Call Magma Technical Support 55 MAGMA Error Code Descri ption Action The driver for the PC ICardis not installed on your system 08 Reins tall the PCI C ard driver following the manufactur er s instructions If that fails to fixthe problem call the card PCI C ard manufacturer for new drivers The PC hostcard or expansion chassis are not working correctly Reinstall the PCI host card into the computer s PC slot andrecheck all cable connections If the error code remains try another PCI slot If you still have the error call Magma Technical Support For all other error codes call On the PCIto PCI Bridge Mag ma Technical Support Other C odes On the PCI Card Card Manufacturer s Technical Support after first verifying that the MAGMA expansionsystemis installed properly f you are still having problems contact Magma Technical Support for more help 56 MAGMA Frequently Asked Questions FAQ You can visit the MAGMA Technical Support FAQ pages on the Internet at Www magma com support Contacting Technical Support Our support department can be reached by fax at
18. ci bridge pci PCI SLOT 2 pci bridge pci PCI 7x4 ATTO ExpressPCI UL3S scsi 2 PCI 8x4 ATTO ExpressPCiI UL3S scsi 2 PCI 8x4 pci bridge pci PCI 8xc MAC Apple System Profiler Install Chassis in Rack Locate a vacant 4U slot in your rack that is within the reach of the one meter cable that came with your PEI6RR RAS Expansion System Install the rails in the rack as shown below Measure the rack from front to back so you can confirm how long the rail must be to fit properly Next assemble the Slide piece with the end bracket as shown and secure with 2 Panhead screws Ensure the Phillips screw head is located on the open side of the Slide pieces as shown Tighten finger tight only to allow for minor adjustment during assembly 17 MAGMA Attach Rail to Chassis Use at least three screws per side of the unitfor mounting of the slides Be sure you have measured accurately to ensure that every thing fits in the rack correctly Attach Slide Rail to Rack Attach to inside of rack with fingers pointing out and the end bracket tothe rear Secure each Slide Mount with 4 screws If your rack has holes too large for the screws you can use the Bar Nut to secure your mounting by inserting the Panhead screw through the rack hole and screwing it into the Bar Nut on the reverse side of the rack post as shown NOTE Notice that the holes onthe Bar Nut are spaced unevenly to accommodate differ ent r
19. companied by an RMAnumber Please note that MAGMA WILL NOT accept COD packages so be sure to return the product freight and duties paid Ship the well packaged product to the address below MAGMA RETURNS DEPT RMA 9918 Via Pasar San Diego CA 92126 USA It is not required though highly recommended that you keep the packaging from the original shipment of your MAGMA product However if you return a product to MAGMA for warranty repair replacement or take advantage of the 30 day money back guarantee y ou will need to package the product in a manner similar to the manner in which it was received from our plant MAGMA cannot be responsible for any physical damage to the product or component pieces of the product such as the host or expansion interfaces for PCI X expansion chassis that are damaged due to inadequate packing Physical damage sustained in such a situation will be repaired at the owner s expense in accordance with Out of Warranty Procedures Please protect y our investment a bit more padding in a good box will go a long way to insuring the device is returned to use in the same condition y ou shipped it in Please call for an RMA number first 61 FCC NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a co
20. cted to the network and powered on It will then identify your chassis based on its MAC address and display the following inf ormation CAUTION Aside fromreading an IP address the Psetup exe utility can be used to set an IP address other than the one assigned initially by the DHCP server using the Set button It is recommended A however notto usethe utilityfor this purpose since we will lose connectivity with the chassis until the machine running IPsetup exe obtains an IP address in the same IP subnet The next section will show a preferred way of accomplishing this via the browser interface Incase you need to back trace any ofthese steps you can always reset the chassis back toits factory settings Caution Configure Netw ork Settings Open y our browser and enter the discov ered IP address in the URL bar and press Enter The following authentication window will open up 22 MAGMA FillInThisWame User name default we Password TILI Remember my password The factory settings will define the User name to be default and the password to be magma Enter these valuesin the appropriate field and select OK If the username and password have not been changed from the factory settings the Generic Info page will appear showing the current IP address the Trap destination address and current system statu s concerning the fans and the redundant power supplies If the following page d
21. d below have already been discussed in Chapter 5 butin a differ ent context Therefore itis recommended to follow the steps exactly as they are presented again 3 Configure your host machine IP address as follows Command Prompt Microsoft Windows XP Version 5 1 2666 lt C gt Copyright 1985 2661 Microsoft Corp C Documents and Settings Test gt ipconf ig Mindows IP Configuration Ethernet adapter Local Area Connection Connection specific DNS Suffix S 192 168 1 8 IP Subnet Mask S 255 255 255 0 192 168 1 1 Default Gateway Ethernet adapter Wireless Network Connection Media State Media disconnected C Documents and Settings Test gt 4 Plug in acrossover Ethernet cable into the 4U unit and the other end into the host machine You could use a hub instead A router however is not recommended unless configured for appropriate gateway addresses 5 Power up the chassis 6 Open your web browser and enter the IP address 192 168 1 10 in the address bar 34 MAGMA 7 A prompt will come up and ask for user name and password Enter default magma respecti ely FillInThisName User name default Password C Remember my password 8 After entering user name password default magma SNMP home page should appear 4 MAGMA MISSION TECHNOLOGY GROUP INC Genenc Info IP Configuration SNMP Change Credentials Generic Information Chassis Sta
22. d fields are case sensitive 4 MAGMA MISSION TECHNOLOGY GROUP INC Generic Info IP Configuration SNMP Change Credentials We a Change Credentials New Usemame default New Password New Password Save New Credentials When you have finished changing the def ault user name and password save the current changes by clicking onthe Save New Credentials button at the bottom of the screen Save New Credentials Reset to De fault Values In order to restore the PE16RR RAS chasss toitsfactory default values you must first turn off the chassis However keep the power cords plugged in and the power supplies in the ON position Then press and hold the Alarm Reset Button for 10 seconds during which the Power LED will blink When all values have been restored the LED will stop blinking and turn off 27 MAGMA Configure your SNMP Agent If you use an SNMP agent to help you monitor your network you will find all necessary monitoring information in the MIB file Retrieving the MIB File The MIB file from the tab SNMP of the WebSer er Click Link to MIB file gt Pa amp MAGMA MISSION TECHNOLOGY GROUP INC Generic Info IP Configuration SNMP Change Credentials SNMP Settings Read Community Name public Write Community Name public Trap Destination 192 168 10 2 Link To MIB File Change SNMP Settings New Read Community Name public New Write Community Name public New Trap
23. dule in the PE16RR RAS sy stem can be configured for DHCP access though this setting can be changed as described in the next section If you have access to your network s DHCP server make sure to look up and write down that IP address In any other casey ou can use the IPsetup exe utility to discover the IP address that was assigned to the chassis It can be downloaded in the SNMP section of the Magma driv er downloads at hittp www magma com driv ers asp Or you can use your internal network manager to discover the ip addresses onthe network and find the Magma Chassis PE16RR RAS The default ip address is 192 168 1 10 and you can directly connect another computer to this chassis if your network is configured properly Here is an example MAGMA a Go into your host computer and change the ip address to be 192 168 1 5 and set the gateway to 192 168 10 1 EB C Windows system32 cmd exe Ethernet adapter Local Area Connection Connection specific DNS Suffix Link local IPv6 Address IPud Address Subnet Mask s Default Gateway a Fes 15a FdAh F28rc 192 168 18 2 200 200 2200 4 192 168 18 1 2 Go back to the homepage of the SNMP unit using the 192 168 1 10 address password magma Remove onefan at atime by unscrewing them After removing each one hit the clear alarm button to turn off the alarm signal and refresh the homepage to make sure the fans correspond to the proper position i e fan 1 of the hom
24. e 52h CardBus bridge Multiple function S KI Bus 04h Built In Self Test No 9 00 00 Digital Equipment C Bridging Information Bus 05h PCI bus number ade OOh 22 04 00 Digital Equipment C f cardbus bus number o PCI Bus Numbering 2 Bus 06h Subordinate bus number O6h 7 jet Multifunctional device Br 9 04 00 Brooktree Corp 9 04 01 Brooktree Corp S Bus 03h Filter Settings No window DOoo0oooooh DOILFFFFFh 00200000 2 MB Prefetchable No window open No window open Resource Allocation CardBus socket Registers ExCa amp Base address Register TFFFEOOOR Locate anywhere in 32 bit Interrupt Line IRQ 11 05h Interrupt Pin S Device Configuration 1 0 space access Enabled It s a good sign if any of Memory space access Enabled these read Enabled Bus master Enabled Special cycles operations Disabled Memory write and Inwal idate Disabled You should save this data as afile on your computer Please include your name and date as part of the file name with an extension of bpd Then email this file to support magma com if you are experiencing configuration problems 60 MAGMA Retuming Merchandise to MAGMA f factory service is required a Service Representatve will give you a Return Merchandise Authorization RMA number Put this number and your return address on the shipping label when you return the item s Tor sen ice MAGMA will return any product that is not ac
25. e can provide information to you and our Technical Support Group such as PCI Bus Numbering Resource Allocation and other information that may prove useful when debugging expansion chassis or PCI card problems If you are experiencing problems setting up your system you should run PCIScope before contactingthe Magma Technical Support Group With the MAGMA expansion chassis powered up and connected to your computer load and launch the PCIScope application The PCIScope Program will be installed on your computer and a window similar to the one shown below will appear The example was taken from a Compaq Armada 7400 59 MAGMA PCIScope C WINDOWS DESKTOP SAMPLE BPD Gi File Edit View Descriptions Tools Window Help Bus 00h Information PCI Registers PCI Registers form Gel Multifunctional device Cc f perizso pc card Cardbus Controller 4 00 00 Compaq DRA CardBus Bridge A 3 00 01 Compaq DRA Bus 00h Dewice OCh Function 00h Eli Cardbus bridge Texas In ven es 1D 104Ch Texas Instruments T1 EFEOC 00 Socket 0 Dewice ID ACl5h PCI1Z50 PC card Cardbus Contro 83 0C 01 Socket 1 SubVendor OFELIA Compaq 2 Jee Multifunctional device Cc ne j vg Unknown 89 0E 00 Compaq CET DE 01 Compaq Trifle Base class code O6h Bridge Device A S Sub class code OTh CardBus Bridge S9 0E 02 Compaq USB Programming interface 00h CardBus Bridge PE Bus 01h 9 00 00 53 Inc 860260 Vi Header Typ
26. ely connected Occasionally you should remove the chassis cover and check for loose cards and remove any dust build up Always remember to power down your computer and the expansion system BEFORE you attempt to perform any maintenance tasks Caution General Chassis Cleaning The environment where y our Magma chassis is operating should be the determining factor as to how often you should perform a general cleanup of the chassis To perform a routine general cleaning of your chassis y ou will need the following Can of compressed air proper distance 6 inches Cotton Swabs Isopropy alcohol Anti static wipes Warm water for filter GE E YS Dish soap for filter AN Do not use a vacuum because vacuums create ESD Caution First remove the four cover screws and the top chassis cov er Next use a can of compressed air from your local computer store to blow out any dust that may have accumulated inthe chassis fans Two of these components are field replaceable the cooling fans and the hot swappable redundant power supply modules 38 MAGMA Fan replacement The PE16RR RAS chassis was designed to allow hot s wappable fan replacement while the chassis is powered on for maximal uptime First you will need to remove the chassis lid as shown in the beginning of Chapter 4 Then locate the fan that has failed unlock its thumbscrew lift up its metaltab and pull it out Insert the new fan in
27. epage corresponds to fan 1 on the chassis Also check the LED board to make sure that the corresponding LED turned orange It should turn green once the fan is plugged back in automatically 20 7 ner ni e F d Genen information intern t Explorer pronded by C EE Li ET e hetp7192 168 1 20 indechtm SRA tee See s EN mm mmm o mm ut d SP d B Generic Information E D nr Bage e E Toot e 4sMAGMA MISSION TECHNOLOGY GROUP INC Generic info IP Configuration SNMP Change Credentials Generic Information Chassis Status Off Device IP Address 192 168 1 10 Trap Destination IP Address 192 168 1 2 Power Supply One Status Good Power Supply One Fan Status Good Power Supply Two Status Good Power Supply Two Fan Status Good Fan One Status Bad Fan Two Status Good Fan Three Status Good Fan Four Status Good MAGMA G Internet Protected Mode Off Ki e MAGMA If you choose to use the freeware utility to verify the chassis on the network and find the IP address download the IPSetup from our website http www magma com driv ers asp 21 MAGMA i NetBurner IPSetup 2 0 Es Select a Unit MOD5270 00 03 F 4 02 65 6F Gateway 0 0 0 0 Set gt DNS 0 90 0 0 Launch Webpage Advanced Help Close In this case the IPsetup utility has found the PE16RR RAS chassis at IP address 192 168 1 10 Double click on the utility icon after y our chassis has been conne
28. er 0 0 0 0 Device Name Magma EB4 4DF Statically Assign IP Settings New IP Address 192 168 10 100 Leave at 0 0 0 0 to use DHCP New Subnet Mask 255 255 255 0 New Network Gateway 192 168 10 2 New DNS Server 0 0 0 0 New Device Name Magma EB4 4D Save Network Configuration AASMA Enter the new static IP address in the IP Address field Enter the new subnet mask in the Network Mask field Enter the IP addresses for the Gateway and the DNS Sever in the appropriate fields Finally enter the network name for the PE16RR RAS in the Device Namefield for use when accessing the chassis when DHCP is enabled By default the device name is Magma EB4 4DF If you wish to use DHCP enter 0 0 0 0 inthe IP Address field When you have finished configuring the network settings you can either configure the SNMP settings as will be described in the next section change the default user name and password or save the current changes by clicking onthe Save Network configuration button at the bottom of the screen Now you can connect y our chassis to the network To find the IP address assigned by your DHCP server look inthe DHCP server s list of attached dev icesforthe name y ou assigned to your PE16RR RAS chassis 25 MAGMA Configure SNMP Settings If you are adding your PE16RR RAS chassis to an existing SNMP network or if you are planning to trap SNMP errors y ou will need to configure the SNMP settings for use with your SNMP agen
29. er position i e fan 1 of the homepage corresponds tofan 1 on the chassis Also check the LED board to make sure that the corresponding LED turned orange It should turn green once the fan is plugged back in automatically Power Supply One Status Power Supply One Fan Status Power Supply Two Status Power Supply Two Fan Status Fan One Status Fan Two Status Fan Three Status Fan Four Status 12 Repeat step 9forfans 2 3 4and power supply 1 and 2 which have an off button onthe rear left side of the chassis Power Supply 1 is the one located on top while Power Supply 2 is on the bottom 36 MAGMA 13 Below is an example of Power Supply 1 failure as shown in the SNMP web interface onthe supply itself and in the front panel t Power Supply One Status Bad Power Bad Power Supply One Fan Status Good Power Supply Two Status Good Power Supply Iwo Fan Status Good Fan One Slalus Goud Fan Two Status Good Tan Three Status Good Fan Four Status Good Pass Fail 37 Like all computer systems you will need to perform some routine maintenance tasks Some of these include making sure that the air vents in the chassis are clear of obstructions and that the cooling air from the fans flows freely You will also need to check the foam filter behind the front panel to ensure it is clean thus allowing for unrestricted air flow to the fans You should always keep an eye on all cables to make sure they are not damaged and are secur
30. ext open the faceplate slowly and disconnect the wire marked bellow Gently remove the LED board connector Then remove the foam filter located behind the faceplate and clean it with a solution of warm water and mild dish soap 42 MAGMA Finally replace the filter reconnect the LED panel Secure faceplate with Phillips screws Tighten screws until snug and turn on power to the chassis NOTE If you findit difficult to g ain access tothe foam filter by removi ng only the bottom panel screws you may also remove the chassis side handles each held by 4 screws so that the front panel will be completely accessible In order to ensure the safety and efficiency of your expansion system itis recommended that you keep a spare power supply module on hand justincase Protect yourself keep aspare Order your spare power supply module from Magma If your chassis is extremely dirty and you would like professional help with getting itclean youcancontact Magma Support for instructions and costs onshipping the chassis back for cleaning Important 43 Before discussing a troubleshooting methodology for locating the problem we will first introduce several indicators and configuration switches that provide general and specific information for this process Status Indcatorsand configuration switches Under normal operating conditions the status indicators are for internal Magma troubleshooting while the c
31. for hardware damage or personal injury They are Note Important Caution Warning and Danger The following is an example of each type of advisory NOTE Used to amplify or explain acomment related to procedural steps or text IMPORT ANT Used to indicate an important piece of information or special tip to help you CAUTION AN Used to indicate and prevent the following procedure or step Caution from causing damage to the equipment W ARNING AN Used to indicate and prevent the following step from causing Warning i nj ur y DAN GER or STOP Used to indicate and prevent the following step from causing serious injury or significant data loss Disclaimer We have attempted to identify most situations that may pose a danger warning or caution condition in this manual However Magma does not claim to have covered all situations that might require the use of aCaution Warning or Danger indicator MAGMA Safety Instructions Always use caution when servicing any electrical component Before handling the MAGMA PCI Expansion chassis read the following instructions and safety guidelines to prevent damage to the product and to ensure your own personal safety Refer to the Advisories section for advisory conventions used in this manual including the distinction between Dangers Warnings Cautions and Notes Always use caution when handling operating the computer Only qualified experienced autho
32. gma 9918 Via Pasar San Diego CA 92126 USA Phone 858 530 2511 Fax 858 530 2733 www magma com Manual P N 09 09978 02 A
33. hing seems to work correctly Check all power and FCI cables to make sure they are connected corecthy Check Source power to the outlet s where the computer and chassis are connected Review Chapters 3 Verify Installation and_4 Install 3 Party PCI C ards as necessaryto verify that you have a valid installation of the MAGMA expansion system and that you have correctlyinstalled your 3 Party PCI card s and their associated drivers as required H t powers up OK but nothing works check the computers Device Manager or System Profiler to see if the expansion system has been found If not found try the troubleshooting steps for My Computer Can t Find the PCI X Expansion System If the expansion system is visible but has a problem try to resolve the problem See Note above If that fails goto Chapter 8 to see about getting additional help 51 MAGMA My Computer Hangs During Power Up If your computer hangs while being turned on and you can t even start follow these simple steps to try to fix this problem 1 52 Shut off the computer first and then the MAGMA expansion system and verify that all cards and cables are installed correctly Reapply power first to the expansion system and then to the computer lf it still hangs remove all 3 Party PCI X cards and try booting up without any cards installed a b H it still hangs remove the MAGMA PCI X expansion host card fro
34. i static packaging material until you are ready to install the component in a computer Just before unwrapping the anti static packaging be sure you are at an ESD workstation or grounded When transporting a sensitive component first place it in an anti static container or packaging iji MAGMA Handle all sensitive components at an ESD workstation If possible use anti static floor pads and workbench pads Handle components and boards with care Don t touch the components or contacts on a board Hold a board by its edges or by its metal mounting bracket General Specifications The MAGMA PEI6RR RAS is a rugged COTS Commercial Off The Shelf 16 Slot PCle to PCI X Expansion System designed specif ically for industrial telephony and military grade configurations requiring remote monitoring capability In addition this expansion system was designed to meet the MIL STD 461E standard The expansion chassis is fully compliant with the PCI X Local Bus Specification This MAGMA expansion system consists of a PCle Host Interface Card a PCI expansion cable a shielded high speed cable a 16 gauge steel expansion chassis containing a 16 slot PCI X backplane the SNMP remote monitoring system and status panel a locator LED a redundant power supply and high volume cooling fans Hem Description 16 standard PCI X slots 64 bits 66MHz Enclosure Dimensions Black AU Rack Mount 19 W x 7 H x20 D PCle Uplink Ba
35. ind the PCI X Expansion System If the expansion system is not visible in your Windows Device Manager or your Apple System Profiler at all you will need to turn off your computer first and then the MAGMA expansion chassis second and test all cords and cables to ensure you have everything connected correctly If everything seems to be connected correctly and you are sure you have applied power correctly power up expansion chassis first and then the computer then try these additional troubleshooting steps Double check the PCle host card to ensure it is inserted correctly in its slot Try moving the PCle host card to a diff erent PCle slot Check for a bad cable or connection Try another expansion cable f you have one f the expansion system is still not visible after trying all of the above steps go to Chapter 8 to see about getting additional help Windows If the PCI to PCI Bridge is now visible but contains a nm infront of it it has a problem that must be fixed To identify this problem right click on the line with the and select Properties from the pop up menu Green 8 Resolve the identified problem or goto 7 or PE Chapter 8 to see about getting additional gt help Scan for hardware changes MAC Go to Chapter 8to see about getting additional help 50 MAGMA When Nothing Works The following troubleshooting steps will help you when the computer or chassis wont turn on or not
36. ing the chassis is operated in expansion mode Important Windows 2000and XP To verify a successful installation on Windows XP or 2000 find the My Computer icon gt Right click and select Manage gt Highlight Device Manager gt Click on the View Menu and select View Devices by Connection Comput anagement aigi xi Action view Window Help 2 x mY Mane HWRTR aw Resources by type an Sgr th Resources by connection Pe drives E Display adapters k DYD CD ROM drives e gig Perforn _ Customize Floppy disk controllers Device Manager H IDE ATAJATAPI controllers SS Storage H 5 Keyboards H E Removable Storage E Mice and other pointing devices Disk Defragmenter 3 Monitors Z Disk Management SS Network adapters Di Fe Services and Applications EN EI Ports COM amp LPT FR Processors H 9 Sound video and game controllers Fe Storage volumes DI System devices E A Universal Serial Bus controllers gt l Displays devices by connection Open ACPI BIOS gt Open PCI Bus gt Click the sign several times until your reach the PCI Standard PCI to PCI Bridge When installed correctly you will see three PCI to PCI Bridges below your system s PCI Controller PCI standard PCI to PCI bridge PCI standard PCI to PCI bridge B Intel R PRO 1000 MT Server Adapter PCI standard PCI to PCI bridge
37. instructions Locate afile called dbgview exe on the MAGMA CDROM 2 Double click on the file dbgview exe 3 While the dbgview screen is open locate and double click on afile called dump exe on the MAGMA CDROM 4 Switch back to the dbgview screen which is now filled with data 5 Save this file and email to support magma com upon request ais Save Im Fr w My Computer GE My Network Places My H etw ork F S IER NAMEDATE Save as Cc Debugview Data LOG rio Cancel wth Use the Save as ty pe drop down arrow to select a file ty pe of LOG 58 MAGMA PCIScope Software Utility PCIScope is a powerful tool for Windows users Designed by APSoft this utility is a valuable resource to explore examine and debug the PCI subsy stem of your computer It was made to fit the requirements of the most demanding users especially engineers programmers and system administrators and to integrate all advanced functions and tools into one product Please visit www tssc de for more information about the capabilities of PCIScope and other utilities offered by APSoft An evaluation version of PCIScope is available for download at www tssc de You can purchase an inexpensive license from APSoft for use bey ond the ev aluation period PCIScope has proven to be extremely useful when verifying and debugging configurations invoving the MAGMA PCI Expansion Systems under any Windows platform PCIScop
38. its handle as can be seen below Unlock the PS thumbscrew Pull PS out and replace Once the handle has been extended simply grab the power supply unit out of its housing and replace it with a new one Ensure it is pushed all the way into the housing return the handle to its original positing and lock the thumbscrew Now you may turn on the power to the module using the power switch located to the right of the module The power load will again be shared between the two power supply modules In order to ensure the safety and efficiency of your expansion sys tem itis recommended that you keep a spare power supply module on hand justincase Protect yourself keep aspare Important Order your spare power supply module from Magma PN 40 00031 00 41 MAGMA Cleaning the Air Filter The chassis is equipped with an air filter that is easy to remove and clean To keep your chassis running at its coolest you should clean this fiter regularly How often the filter requires cleaning depends on environmental conditions where your Magma Expansion chassis is located To clean this filter follow these simple steps First power down the chassis and disconnect the AC power cords from the power supplies Using a Phillips screwdriver remove the panel screws on bottom of the unit as shown NOTE Note the different types of screws and their location as you remove them Remove the two screws on the bottom of unit N
39. l Expansion Interface Card EIF If applicable As previously noted a Host Interface card HIF is the same exact card as the EIF only that its SW1 switch is set to ONE MAGMA By default an EIF card should already be installed in the Magma expansion chassis Note You may install more than one EIF in the chassis for failov er applications Please see instructions on how to install cards in your chassis in Chapter 4 and the UO Switching section In that case two PCs with two HIFs connect to one expansion chassis and if one should fail the other can take over the expansion PCle I Os GA Attach Power and Expansion Cables The 1 meter iPass cable included with your Magma expansion chassis features a x8 connector on each side Carefully position the expansion chassis so that the supplied expansion cable will conveniently reach from the host computer to the connectors on the back of the chassis Connect one end of the iPass cable to the expansion chassis iPass connector Then connect the other end of the iPass cable to the host card located in the host computer Connect one end ofthecableto Connect the other end to the chassis iPass connector the host card inside the host PC Ensure that the system s redundant Power Supply Units are switched off Then connect the AC power cords to the inlets located in the rear of the unit Connect Power Cords If at all possible plug all power cords from the MAGMA e
40. m the computer and try booting up without the MAGMA expansion system attached If it boots up OK without the MAGMA expansion sy stem attached call Magma Technical Support If it still hangs the problem is in the computer and not with the MAGMA expansion system or the 3 Party PCI X cards H it boots up OK without any 27 Party PCI X cards installed try adding only one card and see ff it boots up If it boots up OK with one card in it shut it down in the proper order of course and swap cards Repeat this until all cards have been tested If they all test OK then add them back one at atime until y ou find the combination that doesn t work or you are running fine If you find a bad card call Technical Support If you don t congratulations y ou f xed it lf it still hangs up try a different card this one is probably bad or has driver problems If the second cards works troubleshoot the first card If the second card also fails call Technical Support MAGMA My PCI X Card Doesn t Work Follow these simple troubleshooting steps to resolve typical 3 Party PCI X card problems PCI Card Doesn t Work Are Drivers Reinstall Drivers Call card Required BS and check card manufacturer s q l function again technical support Check Error Codes e Try a different Device Manager or Apple Profiler confirm problem with PCI Card slot Call MAGMA technical support at 858 530 2511 The foll
41. mmercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference receiv ed including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could v oid the user s authority to operate the equipment foundto cause harmful inter ferences or to be noncompliant with The assembler of a personal computer system may berequiredto Ne test the system and or make necessary modifications if a systemis the appropriate standards for its intended use Indusiry Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil numerique de la classe A est conform a la norme NMB 003 du Canada og L The product s described in this manual complies with all applicable European Union CE directives Magma will not retest or recertiy systems or components that have been reconfigured by customers MAGMA Ma
42. ndwidth 4 GByte sec through Gen1 IDT PCle switch 8 GByte sec through Gen2 IDT PCle switch PCI X Interconnect Bandwidth 533 MB sec Theoretical Max of PCI X 64 66 Power Supply Four 77 CFM fans plus 2 fans 10 9 CFM in each power supply module 850W 100 240VAC 47 63 HZ 1 1 redundant hot swapp able power suppl mE LEE Operating En vironment Operating S ystems SNMP via Ethernet Audible Alarm Status panel Recommended operating temperature up to 50 C 55 to 125 C Storage Temperature 0 to 90 Relative Humidity Non condensing Windows 7 Vista XP Server 2003 Mac OS X version 10 4 x Linux Kernel 2 6x Solaris 1 Year Return to Factor Available Upgrade Opti ons Pre Installation Information Rack m ount slide kit 18 26 or 28 MPN RSLIDES XX PCle Gen1 x8 Host card 01 04978 01 PCle Gen2 x8 Host card 01 04978 03 Before using the MAGMA expansion chassis you should perform the following steps MAGMA e Inventory the shipping carton contents for all of the required parts e Gather all of the necessary tools required for installation e Read this manual Parts List The following parts are provided with the expansion system item Qty Item 1 16 slotexpansionrack mount chassis 2 U S Standard 115V power cord 10ftlong 18ga a ooo GZ Tods Required for Installaton In order to complete the installation of the MAGMA expansion
43. oes not appear double check the network connectivity to the chassi s via the RJ 45 cable or see your network administrator for the correct u ser name and password AMAGMA MISSION TECHNOLOGY GROUP INC ER ip Configuration SNMP Change Credentssis Generic Information Chassis Status Off Device IP Address 192 168 10 100 Irap Destination IP Address 192 168 10 2 Power Suppiy One Status Good Power Supply One Fan Status Good Power Supply Two Status Good Power Supply Two Fan Status Good Fan One Status Goad Fan Two Status Good Fan Three Status Good Good 4a MAGMA The screenshot below shows a case where one of the power supplies is faulty or turned off Fan Four Status 23 MAGMA 4sMAGMA MISSION TECHNOLOGY GROUP INC Generic Information Chassis Status Off Device IP Address 192 168 10 100 Irap Destination IP Address 192 168 10 2 Power Supply One Status Bad Power Bad Power Supply One Fan Status Good Power Supply Two Status Good Power Supply Two Fan Status Good Fan One Status Goad Fan Two Status Good Fan Three Status Goad Fan Four Status Good AMAGMA 24 MAGMA To change the IP address click on the IP Configuration link on the top bar and the following should appear 4 MAGMA MISSION TECHNOLOGY GROUP INC Generic Info IP Configuration SNMP Change Credentials Current IP Settings Device IP Address 192 168 10 100 Subnet Mask 255 255 255 0 Gateway 192 168 10 1 DNS Serv
44. onfiguration switches jumpers should remain in their default state preset by Magma for best compatibility However should a problem occur with the chassis or a special mode of operation be solicited by the client we included below explanations as to what all these items are and how they should be treated Status Panel indicators Locating LED Fan One Locating Fan Two ON OFF Switch Fan Three Temp Sensor Alarm green cool orange overheated Fan Four Alarm Reset Button Power Supply Indicator green good orange PS fault All LED s should be green at all times An orange LED means a fault of the corresponding item listed in the picture above MAGMA SNMP Power On Source Jumper The SNMP module inside the PE16RR RAS chassis features a power on source jumper to select between local power on via the master on off switch and remote turn on via the SNMP software front end Dismount the chassis from the rack if applicable and carefully remove the screws holding the chassis cover in place In order to gain access to this module and respective jumper the top cover of the chassis needs to be removed as shown in Chapter 4 The SNMP module will be located on the top right hand side of the unit Now locate the J6 jumper as shown below e For local power on set the jumper between PS ON and ON_BY_SW Default e For Remote power on set the jumper between PS ON and ON BY MCU wel u SOP PeePenaeea
45. ont panel button to silence the alarm at any time 30 MAGMA The black button clears the alarm and turns tt off Required Equipment Hardware Magma PE16RR RAS chassis Desktop PC with at least one Gen2 capable PCIe slot s ATX Power supply to power NE boards sets if applicable Router with DHCP boot Oscilloscope 100 MHz Bandwidth or better Digital Multi Meter DMM Software Microsoft Windows 7 or XP operating sy stem 32 or 64 bits 31 MAGMA Test Procedure Special Testing Note s Should the test personnel have any questions as to how the test is to be set up or performed please contact Magma Tech support for clarification BEFORE test commencement Unless otherwise specified the tests shall be performed with 01 05019 01 PCI X Load Boards installed in all slots not used by other test cards Visual Inspection Test TC Sen gen TI ra Structured expansion ger Erom paraten O e Power saus E0 OOOO O e Te Eauipment saus ted o en TI E C aned Poner son e TI Clear Aure aarm swen R ss Il 6 16 PCIX siot maring scora TI 7 1 PCL express sia iscorect 8 Chassisintialzatn EDs 10 Dual power supply wih navioual AG nets Powersupply wattage onta EE O 32 MAGMA 13 2 Power cables 14 Aux power port er Power Supply Output Test Minimum to Full Load This test verifies that 3 3VDC powers each of the four separate power islands The slots associated
46. owing additional steps might also help when the abov e troubleshooting steps forfailto resol e your problem 1 Shut down the computer followed by the MAGMA expansion chassis 2 Remove the PCI X card display ing a problem 3 Replace the problem card with a simple PCI X card such as an Ethernet card that has drivers built into the operating system Using this type of card will avoid any future questions about drivers possibly being installed incorrectly 4 Turn on the MAGMA expansion chassis and then turn on the computer 53 MAGMA Windows 5 SN Next open the Device Manager View by Connection selection If the Fp is gone the problem is with the SE Party PCI X card or the card drivers You should go to the Windows Error Codes section of this chapter to learn how to troubleshoot using error codes lf the a is still visible the problem may be with the MAGMA expansion system Please contact Magma Technical Support for further guidance and or a replacement product f an error shows on any of the PCle to PCI Bridge Connections call Magma Technical Support immediately Next open the Apple System Profiler and if the PCle to PCI Bridge Connections and the SC Party PCI card s are now correctly visible Support for 3 Party PCI X Cards Magma will provide reasonable technical support to with ce Party PCI X cards However f you have verified a successful installation of the MAGMA PCI X
47. ple Icon wt ot er gef Hein Viewer File Ec Qgw Go Library Window Help A N em Hl u This Mac Software Update Mac 05 X Software System F Dock Location Then click the More Info button gt click on the Devices tab gt you should see a pci bridge device listed under PCI as shown below Any PCI Cards you install in the expansion chassis will appear behind the pci bridge dev ice 11 MAGMA P SLOT C gt SLOT 11 AGP pcibndge Card pci bridge pci bridge ATTO ExpressPCI UL3S ATTO ExpressPCi UL3S pci bridge Mac OS 10 2 x Type pci pci scsi 2 scsi 2 pci Mac OS 10 3 x amp 10 4 x Slot SLOT 2 7x4 8x4 8x4 8xc H any of these devices are not display ed as shown above you should shut down y our system computer first then the expansion chassis and reconnect the cables and the PCle expansion host card to ensure that you have asolid connection Then restart the MAGMA expansion chassis followed by the computer Next try to verify the installation again as shown above If you are still having problems contact Magma Technical Support at 858 530 251 1 12 MAGMA This chapter provides information on how to install g Party PCI X cards into y our MAGMA expansion chassis More details on the installation of individual cards are provided by the card s manufacturer This chapter is provided as a simple guide to help you install your PCI X cards in the chassis For the p
48. r and insert the PCI Express host card into a vacant x8 or x16 PCle slot by gently pushing the card until it is firmly seated Then secure the card to the slot with a mounting screw Notice that the PCI Express slots are located at a greater distance from the edge of the computers mother board than are the standard PCI slots as illustrated in the following figure MAGMA PCle PCI PCI X STOP YOU MUST ONLY INSTALL THE PCle HOST CARD INTO A PCI EXPRESS SLOT Only use cards WITH brackets This will ensure that your PC le host card can only beinsertedinto a PCleslot Although PCI Express cards without brackets may fit into conventional PCI slots you runtherisk of damaging the PCI Express host cardif you insert itinto a PCI slot Please ensure that your host computer has PCI Express slots andinstall the host card only into a PCI Express slot For more information on using PCle cards please refer to your computer s user manual or sy stem documentation Next check the DIP switch settings on the Magma Host Card as shown Host Expansion Switch Default gt Host As long as the card is used as Host i e installed in your PC the switch should remain OFF Move tt tothe ON position only if the same card is used as an Expansion Interface EIF inthe chassis see the following section for more details Note The expansion system will NOT function f SW1 is set to ON and the card is plugged into the host PC Instal
49. rized electronics personnel should access the interior of the computer The power supplies produce high voltages and energy hazards which can cause bodily harm Use extreme caution when installing or removing components Refer to the installation instructions in this manual for precautions and procedures If you have any questions please contact Magma Technical Support High voltages are presentinside the expansion chassis when the unit s power cord is plugged into an electrical outlet Disconnect the Warning power cord fromits source before removing the system cover Never modify or remove the radio frequency interference shielding from y our workstation or expansion unit To do so may cause y our installation to produce emissions that could interfere with other electronic equipment in the area of your system When Working Inside a Computer Before taking covers off a computer perform the following steps 1 Turn off the computer and any peripherals 2 Disconnect the computer and peripherals from their power sources to prevent electric shock or system board damage 3 Disconnect any telephone or telecommunications lines from the computer MAGMA In addition take note of these safety guidelines when appropriate A Caution To help avoid possible damage to systems boards wait fve seconds after turning off the computer before removing a component removing a system board or disconnecting a peripheral device f
50. rom the computer When you disconnect a cable pull on its connector or on its Strain relief loop not on the cable itself Some cables have a connector with locking tabs If you are disconnecting this ty pe of cable press in on the locking tabs before disconnecting the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before connecting a cable make sure both connectors are correctly oriented and aligned Do not attempt to service the system yourself except as explained inthis manual Followinstallation instructions clos el y Protecing Against Electrostatic Discharge amp Warning Electro static Discharge ESD Warning Electrostatic Discharge ESD is the enemy of semiconductor devices Youshould always take precautions to eliminate any electrostatic charge from your body and clothing before touching any semiconductor device or cardby using an electrostatic wist strap and or rubber mat Static electricity can harm system boards Perform service at an ESD workstation and follow proper ESD procedure to reduce the risk of damage to components Magma strongly encourages you to follow proper ESD procedure which can include wrist straps and smocks when servicing equipment You can also take the following steps to prevent damage from electrostatic discharge ESD When unpacking a static sensitv e component from its shipping carton do not remove the component s ant
51. system you will need a Phillips head screwdriv er The following steps will guide you in completing the hardware installation of your MAGMA PE16RR RAS Electro static Discharge ESD Warning AN All PCI X cards are susceptible to electrostatic discharge When moving PCI X cards itis best to carry the cards in anti static packaging If you need to set a PCI X card down be sure to place itinside or ontop of an anti static surface For mor e infor mation see Protecting Against Electrostatic Discharge in the Preface Warning High voltages are presentinside the expansion chassis when the unit s power cordis plugged into an electrical outlet Disconnect the power cord fromits source before removing the enclosure cover Turning the system power off at the power on off switch does not remove power to components High voltage is still pres ent Warning Befor e touching anything inside the enclosure move to an ESD station and follow proper ESD procedure Failure to do so may result in electrostatic discharge damaging the computer or its Caution components For mor e informati on see Protecting Against Electrostatic Discharge inthe Preface If your MAGMA expansion chassis was not purchased directly from Magma you must check to ensure that it doesn t contain any pre installed PC I X cards Check the rear side of the chassis to see if any PCI X cards are visible in the slots If you see a PCI X card you sho
52. t The default values forthe SNMP settings are shown below E P http 192 168 110 snmp_ O BG X SNMP Settings P MISSION TECHNOLOGY GROUP INC Generic Info IP Configuration SNMP Change Credentials SNMP Settings Read Community Name public Write Community Name public Trap Destination 192 168 10 2 Link To MIB File Change SNMP Settings L New Read Community Name public New Write Community Name public New Trap Destination IP Address 192 168 10 2 Save SNMP Settings e m Ss To configure these values foryour SNMP network simply change the def ault values to match y our requirements Change the Read Community Name and Write Community Name fields to match those required by your SNMP network The default value is public Change the Trap Destination IP Address to the IP address of the computer getting tne SNMP data The default Trap Destination IP address in the above example was 192 168 10 2 Save SNMP Settings Finally save the newly entered settings 26 MAGMA Change Credentials This section allows you to change the default user name default and password magma To change the user name simply enter your new user name in the user name field To change your password enter your new password in the password field Enter it again in the password again field The password in both fields must match before they can be accepted Le IMPORT ANT Important The user name and passwor
53. tus Off Device IP Address 192 168 1 10 Trap Destination IP Address 192 168 1 2 Power Supply One Status Good Power Supply One Fan Status Good Power Supply Two Status Good Power Supply Two Fan Status Good Fan One Status Good Fan Two Status Good Fan Three Status Good Fan Four Status Good 9 Click on the IP configuration tab hy perlink a Change the IP address of the chassis to be 192 168 10 100 and set the gateway to 192 168 10 1 b Click Save Settings Statically Assign IP Settings New IP Address 192 168 10 100 Leave at 0 0 0 0 to use DHCP New Subnet Mask 255 255 255 New Network Gateway 0 0 0 0 New DNS Server 0 0 0 0 New Device Name Magma EB4 52 Save Network Configuration 35 MAGMA c Now go into your host computer and change the IP address to be 192 168 10 5 and set the gateway to 192 168 10 1 ES C Windows system32 cmd exe keck Ethernet adapter Local Area Connection Gonnection specific DNS Suffix z Link local IPv6 Address a a feh 15a 9d b f28c cidfxii IPu4 Address gt 2 192 168 10 2 Subnet Mask gt 255 255 255 0 Default Gateway 192 168 18 1 10 Go back to the homepage of the SNMP unit using the 192 168 10 100 address password magma 11 Remove onefan at atime as shown in the Fan Replacement section After removing each one hit the clear alarm button to turn off the alarm signal and refresh the homepage to make sure the fans correspond to the prop
54. uld continue installation using instructions provided by your dealer If no separate instructions are available remove the cover by using instructions in Chapter 4 Install m Party PCI X Cards Then remove the card as normal If no PCI X card is visible then continue with the cable installation MAGMA Before you Begin The system s power supply is auto switching These means that it will automatically switch to match whatever source power you are using Since all products ship with a US Standard 115V power cord you will need to use a power cord adapter for non US Standard 115V power sources 1 Install the PGle Host Interface Card OPTIONAL Install host interface card HIF Begin the installation of your PCI Express PCle host card by first powering down your computer Use the procedures for shutting down your operating system and shutting off power to your sy stem provided in your owner s manual or sy stem documentation The PCle host card is a half height x8 capable PCle card mounted to a full height bracket as shown below For low profile case applications you may need to change the mounting bracket to the low profile bracket that shipped with your system This is done by removing the screws that hold the card to the bracket Be sure you are using proper ESD procedures when completing this action Once the host computer is off and all power cords are disconnected from the AC outlet remove the cove
55. urpose of installation the MAGMA expansion chassis functions exactly as a standard desktop computer chassis Always follow the manufacturer s instructions for installing their card on a desktop computer We will provide reasonable technical support with 277 Party PC l X cards However if you have verified a successful installation of the MAGMA expansion system as definedin Chapter 3 but TR experience difficultyinstalling your 3 Party PCI X cards the PCI X card manufacturer should be able to provide the best support Important eb Remove DCL A Expansion Chassis Cover Two captive thumb screws retain the cover on the expansion chassis Loosen them to release the cover Slide the enclosure cover backwards disengaging it from the guides at the front of the enclosure by firmly grasping the cover lip and pulling the cover backward about a quarter of an inch and then lifting the cover off 13 When replacing the enclosure cover be sure that the front edge guides on the cover eng age the inner lip of the enclosure GA Remove the card hold down assembly The PE16RR RAS features a PCI X card hold down assembly whose purpose is to hold all the PCI X cards securely to the backplane In order to gain access to plug and unplug PCI X card you must first remove this assembly First unlock the thumbscrew attaching the card hold down bar to the power supply unit Card hold down assembly Next lift up the bar
56. uxiliary AU X Voltage Test Error Bookmark not defined SIN SS VST OSL GE 34 CHAPTER 7 CHASSIS MAINTENANCE ccccceeeeeeneee nn 38 General Chassis Cleaning eee eeeeeeeeeeeaeeeeaeeeeaeenes 38 F AMMO DIAC SIMONE ER 39 Hot Swappable Power Supply cccceceec cence eee eeeeeeaeeeeseeeenees 40 Replacing a faulty power supply EEN 41 Cleaning the Air EE 42 CHAPTER 8 TROUBLESHOOTING aen 44 Status Indicators and configuration switches ccceee eee e eee ee eens 44 Status Panel INGICA Ol EE 44 SNMP Power On Source Jumper uuusssssesssennsnnnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnsnnnsnennennsnnnnn 45 LED and DIP Switch function infor mation uunsenssenssennnnnnennnennnennnennnnnnnn 46 Locate the el LEE 49 My Computer Can t Find the PCI X Expansion weitem 50 When Nothing Wot dE 51 My Computer Hangs During Power Up 52 My PCI X Card Doesnt Work 53 Support for 3P Party PCI X C ards eene 54 WiInGOWS ee EE 55 CHAPTER 9 HOW TO GET MORE HELP cecseeeeeeeeees 57 Frequently Asked Questions FACE 57 Contacting Technical Support nennen ee 57 MAGMA DEBUG Ulty E 58 PGIScope Sollware TINY E 59 Returning Merchandise to MAMA eee eeaeeeeeeeneeaees 61 APPENDIX A COMPLIANCE ee NNN NENNEN NEE EEN ENNEN 1 FOC T E 1 INGUSTIY Ganada EE 1 EE 1 Advisories Five types of advisories are used throughout this manual to provide helpful information or to alert y ou to the potential
57. xpansion chassis and your host computer into a shared power strip preferably one that has surge and noise suppression circuitry built into it MAGMA All cables attached to the expansion chassis must be securely fastened When you hear a click itis properlysecur ed If not securel yconnected the connectors may cause inter mittent or lost connections H Recheck he Installation Check your installation before powering up the Magma expansion chassis forthe first time Although the power supply has an over voltage protection device built into it it may not trip in time to fully protect a device that has been improperly connected or whose power cable has been damaged Ch Applying Power Conectly Starting Up You must apply power to the MAGMA expansion chassis BEFORE y ou power up your computer This will allow the higher numbered PCI X buses in the PCI X bus hierarchy to be at a stable state when the host system issues its master power on bus reset Each of the redundant power supply units has its own power switch as well as an LED to indicate its power status Turn ON the power switch next to each respect e redundant power supply unit in order to turn on the chassis A green LED will indicate a power good status Pressing the RED Power Switch on the Front of the chassis to power it on Secondly power up the host computer MAGMA IMPORT ANT e These 1 1 redundant power supplies are hot swappable

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