4-, 8-, and 16-Port ServSwitch EC Series PS/2 and USB (User/CPU
Contents
1. lt Left Ctrl gt lt Left Ctrl gt Stop AutoScan lt Left Ctrl gt lt Left Ctrl gt F2 Begin Manual Scan lt Left Ctrl gt lt Left Ctrl gt lt up arrow gt Switch to previous active PC lt Left Ctrl gt lt Left Ctrl gt lt down arrow gt Switch to next active PC X 1 8 or A H C Slave port number F1 F4 Function keys SERVSWITCH EC SERIES PS 2 AND USB USER CPU KVM SWITCH Table 4 1 continued Hotkey commands Command Description lt Left Ctrl gt lt Left Ctrl gt F3 Adjust scan rate The ServSwitch beeps one to three times to indicate scan intervals of 3 8 15 and 30 seconds lt Left Ctrl gt lt Left Ctrl gt F4 Adjust keyboard typematic rate characters per second The ServSwitch beeps 1 to 4 times to indicate 10 15 20 and 30 characters per second This setting overrides any BIOS or Windows setting X 1 8 or AH C Slave port number F1 F4 Function keys CHAPTER 5 Cascade Configuration 5 Cascade Configuration 5 1 Connection Before connecting a device a computer or a slave ServSwitch to a powered on ServSwitch you must turn off the device NOTE The master must have the same number or more ports than the slave For example if an 8 port switch is the master an 8 port or a 4 port switch can be a slave but not a 16 port one These USB PS 2 server and USB PS 2 console models KV9204A KV9208A and KV9216A can also be cascaded with PS 2 only ServSwitch model2. OSD menu on the screen Choose from five options upper left UL upper right UR lower left LL lower right LR or middle M The non volatile memory stores the position setting 4 4 Selecting Computers Using Keyboard Hotkey Commands Each computer is assigned a numeric ID To directly switch the KVM control to any computer via a simple keyboard command sequence do the following 1 To invoke the hotkey mode press the Left Ctrl key twice within two seconds The switch will beep to indicate that it s in hotkey mode 2 Enter your desired switch port number 1 4 For example if you press Left Ctrl Left Ctrl 2 you ll select the computer on port 2 CHAPTER 4 Operation Or do the following 1 To invoke the hotkey mode press the lt Left Ctrl gt key twice within two seconds The switch will beep to indicate that it s in hotkey mode 2 Press the lt up arrow gt or lt down arrow gt keys to switch to the previous or next port respectively Table 4 1 lists the hotkey commands Table 4 1 Hotkey commands Command Description lt Left Ctrl gt lt Left Ctrl gt x Switch to PC X master port lt Left Ctrl gt lt Left Ctrl gt x C Switch PC X slave port lt Left Ctrl gt lt Left Ctrl gt F1 Begin AutoScan The AutoScan feature allows you to monitor the activity of the connected computers so that you can monitor the computer activity without having to press the front panel buttons
3. KVM MENU 5 User input Master port name port names FINANCIAL 1F group name 1 US WEST White as US EAST power off US NORTH Green as US SOUTH power on EUROPE ASIA N E k gt ye mar ASIA S od selected PACIFIC Edit F4 More Switch Esc Quit Security Figure 4 2 OSD slave screen In Figure 4 1 the color of a device name is green if it has power and is ready for operation or the color is white if it has no power The OSD menu updates the color when the device s power is activated For 16 port models press the PageUp and PageDown keys to view eight other computers Press the up arrow down arrow 1 8 or A H keys depending on the ServSwitch model to highlight a computer then press the Enter key to select it Or press Esc to exit OSD and remove the OSD menu from the display The status window then returns to the display and indicates the currently selected computer or operating status A triangle mark to the right of a name see Figure 4 1 indicates the port is cascaded to a slave the number at the left of the triangle mark shows the number of ports the slave has Pressing the Enter key brings you one level down and another screen Figure 4 2 pops up listing the names of the computers on that slave The name of the slave will be shown at the upper right corner of the OSD menu An eye mark to the right of a name see Figure 4 2 indicates that computer is selected and monitored in Scan mode In the OSD this m
4. buttons 3 and 4 instead SERVSWITCH EC SERIES PS 2 AND USB USER CPU KVM SWITCH 4 2 4 LEDs The ServSwitch has LEDs next to the front panel buttons The LEDs light red when the corresponding port is selected The LED flashes red when the port is running in either AutoScan or manual scan mode The LEDs light green when the port connects to a computer that s powered on 4 3 Selecting Computers Using On Screen Display OSD The ServSwitch can operate via an on screen display OSD To use this option press the Ctrl key twice within two seconds to see the hotkey menu an OSD option if it is enabled Press the Left Ctrl key three times within two seconds and a ServSwitch menu screen appears showing a list of the computers with corresponding port numbers names and statuses See Figure 4 1 KVM MENU Currently selected channel address Port channel address SALES DOMESTIC To a 16 port slave SALES US SALES EURO Highlighted by SALES ASIA arrow keys SF To an 8 port slave 6 FINANCIAL 2F Eye mark enabled p 7 RD HARDWARE Security enabled port 8 RD SOFTWARE Press Enter to go to the slave screen FINANCIAL 1F the Edit F4 More highlighted Switch Esc Quit information shown in Security Figure 4 2 Figure 4 1 OSD screen Note also that the short form Hotkey menu can be turned on as an OSD function Just press the F4 key then select More then Hotkey menu See Table 4 1 for Hotkey commands CHAPTER 4 Operation
5. the shifted state when last switched Solution Press both Shift keys on the keyboard Problem Keyboard with mouse combination type will not work properly Possible Cause The keyboard with mouse connection is incorrect Solution Insert the keyboard connector in the right connector on the ServSwitch unit s rear panel A 2 Calling Black Box If you determine that your 4 8 or 16 Port ServSwitch EC Series PS 2 and USB User CPU KVM Switch is malfunctioning do not attempt to alter or repair the unit It contains no user serviceable parts Contact Black Box at 724 746 5500 Before you do make a record of the history of the problem We will be able to provide more efficient and accurate assistance if you have a complete description including e the nature and duration of the problem e when the problem occurs e the components involved in the problem e any particular application that when used appears to create the problem or make it worse SERVSWITCH EC SERIES PS 2 AND USB USER CPU KVM SWITCH A 3 Shipping and Packaging If you need to transport or ship your 4 8 or 16 Port ServSwitch EC Series PS 2 and USB User CPU KVM Switch e Package it carefully We recommend that you use the original container e If you are shipping the 4 8 or 16 Port ServSwitch EC Series PS 2 and USB User CPU KVM Switch for repair make sure you include everything that came in the original package Before you ship contact Black
6. 2 Overview NOTES 1 Throughout this manual the master is the KVM switch that connects directly to a PS 2 or USB keyboard PS 2 or USB mouse and monitor The slave is a KVM switch that has its console port connected to the master s PC x port where x refers to a computer numbered 1 8 A slave exists only in a cascaded configuration 2 For detailed descriptions and restrictions for a cascaded configuration see Chapter 5 SERVSWITCH EC SERIES PS 2 AND USB USER CPU KVM SWITCH 3 Installation 3 1 ServSwitch Placement The 4 8 and 16 Port ServSwitch units are 1U high and are designed to fit in on a desktop or in a standard equipment rack Consider the following when deciding where to place the KVM switch How long are the cables attached to your keyboard mouse and monitor e How far are the computers from the console e How long are the cables you use to connect your computers to the ServSwitch CAUTION Do not place cables near machines that create electrical noise such as fluorescent lighting air conditioning equipment etc 3 2 Hardware Installation This section provides instructions for the basic hardware setup of a single ServSwitch CAUTION Before you begin make sure that power to all the devices that you will be connecting is turned off To prevent damage caused by ground potential differences make sure that all devices are properly grounded If you don t follow these instructions your compute
7. 8 3 4 5 and 9 1 m versions ServSwitch 2 in 1 Cable EHN9000U 0006 EHN9000U 10 or EHN9000U 15 These cables connect to PCs that have HD15 monitor and USB keyboard and mouse connectors The cables are available in 6 10 and 15 foot 1 8 3 and 4 5 m versions SERVSWITCH EC SERIES PS 2 AND USB USER CPU KVM SWITCH 2 5 Typical Applications The 8 Port ServSwitch can be used to enable one PS 2 keyboard mouse and monitor to manage eight PS 2 and USB computers directly connected to the ServSwitch as shown in Figure 2 3 eae SeriSmiteh Ec series PC1 PC2 PC3 PC4 PC5 PC6 PC7 PC8 Figure 2 3 Single KVM switch configuration Another application cascades multiple 8 Port ServSwitch units Depending on how many ServSwitch units and what models you use you can manage up to 136 PS 2 and USB computers from a single PS 2 or USB keyboard mouse and monitor See Figure 2 4 CT NE 8 Port ServSwitch EC Series PS 2 D NE ES a Sins and USB User CPU KVM Switch KV9208A PC8 PC2 PC1 Y cable D v sai s e PA em CBs oe GBs Be De oie 9 EBs 508 Eeg 9 9 9 9 9 PEDO 9 9 e o o o o e o o o o PC8 PC7 PC1 PC8 PC7 PC1 Figure 2 4 Cascaded ServSwitch configuration CHAPTER
8. Box to get a Return Authorization RA number lt BLACK BOX Copyright 2005 Black Box Corporation All rights reserved 1000 Park Drive Lawrence PA 15055 1018 724 746 5500 Fax 724 746 0746
9. C 600 mA power connector Slide switch Select the left position PS 2 keyboard mouse middle position PS 2 keyboard USB mouse or right position USB keyboard mouse console connection Only 8 and 16 port models have this switch since 4 port unit is USB console only 6 pin mini DIN connector Links to PS 2 console s keyboard and mouse via a Y cable 8 and 16 port models only USB connectors Link to USB console s keyboard and mouse CHAPTER 2 Overview Table 2 2 continued Rear panel components Component Description G HD15 connector Links to PS 2 or USB console s monitor O PC1 PC8 HD15 ports Links to computers PS 2 or USB keyboard mouse and monitor HD15 and 6 pin mini DIN or USB ports via PS 2 3 to 1 cable EHN70001 or EHN9000P or USB 2 to 1 cable EHN9000U 2 3 What s Included The package should contain the following items If anything is missing or damaged please contact Black Box e 1 4 8 or 16 Port ServSwitch EC Series PS 2 and USB KVM Switch 2 brackets 1 set of foot pads e 1 power supply 1 Y cable PS 2 for 8 and 16 port models only e This user s manual 2 4 Cables That You ll Need to Supply ServSwitch 3 in 1 Cable EHN70001 0006 EHN70001 0010 EHN9000P 0015 or EHN9000P 0030 These cables connect to PCs that have HD15 monitor and 6 pin mini DIN keyboard and mouse connectors The cables are available in 6 10 and 15 and 30 foot 1
10. CN KZ SZ 2 in 1 cable Monitor Keyboard mouse Figure 3 2 USB console keyboard mouse and monitor connections 3 2 2 POWERING ON THE SERVSWITCH Connect the 9 VDC 600 mA power adapter s barrel connector to the power jack on the rear of the switch Then plug the power adapter cable into an available power outlet SERVSWITCH EC SERIES PS 2 AND USB USER CPU KVM SWITCH 3 2 3 CONNECTING THE COMPUTERS 1 Connect the ServSwitch 3 in 1 cable PS 2 EHN70001 0006 EHN70001 0010 EHN9000P 0015 or EHN9000P 0030 or 2 in 1 USB cable EHN9000U 0006 EHN9000U 10 or EHN9000U 15 to the computer s 6 pin mini DIN or USB keyboard and mouse ports and the computer s HD 15 port See Figures 3 3 and 3 4 2 Connect the other end of the 3 in 1 or 2 in 1 cable to the ServSwitch unit s HD15 connector HD15 keyboard mouse and monitor connection PS 2 computer 3 in 1 cable Figure 3 3 PS 2 computer connections cho oo E PS 2 ServSwitch USB computer USB computer HD15 port HD15 monitor keyboard mouse port port Figure 3 4 USB computer connections 3 Repeat steps 1 and 2 for all computers that you want to connect to the ServSwitch NOTE To connect the computers in a cascaded configuration see Chapter 5 4 Power on all computers that are attached to the ServSwitch 4 Operation 4 1 Powering Up the System Once all cables have been connec
11. Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an experienced radio TV technician for help CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment To meet FCC requirements shielded cables and power cords are required to connect this device to a personal computer or other Class B certified device This digital apparatus does not exceed the Class B limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de classe B prescrites dans le R glement sur le brouillage radio lectrique publi par Industrie Canada SERVSWITCH EC SERIES PS 2 AND USB USER CPU KVM SWITCH NORMAS OFICIALES MEXICANAS NOM ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1 Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado 2 Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura 3 Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas 4 Todas las instrucciones de ope
12. PS 2 Keyboard mouse 1 6 pin mini DIN female for Y adapter cable Monitor 1 HD15 female USB Keyboard 1 USB Type A Mouse 1 USB Type A Monitor 1 HD15 female KV9216A 1 8 pin mini DIN reserved for future use Computer end 16 HD15 female Console end PS 2 Keyboard mouse 1 6 pin mini DIN female for Y adapter cable Monitor 1 HD15 female USB Keyboard 1 USB Type A Mouse 1 USB Type A Monitor 1 HD15 female Indicators KV9204A 8 Port LEDs KV9208A 16 Port LEDs KV9216A 32 Port LEDs Temperature Tolerance Operating 32 to 104 F 0 to 40 C Storage 4 to 140 F 20 to 60 C Relative Humidity Up to 80 noncondensing Power 9 VDC 600 mA adapter CHAPTER 1 Specifications Size KV9204A 1 75 H 1U x 8 6 W x 5 1 D 4 6 x 22 x 13 cm KV9208A KV9216A 1 75 H 1U x 17 3 W x 7 D 4 6 x 43 8 x 18 cm Weight KV9204A 2 2 Ib 1 kg KV9208A 4 8 Ib 2 2 kg KV9216A 5 7 Ib 2 6 kg SERVSWITCH EC SERIES PS 2 AND USB USER CPU KVM SWITCH 2 Overview 2 1 Introduction The 4 Port ServSwitch lets you control up to 4 USB or PS 2 server computers from a single USB console USB keyboard USB mouse and monitor The 8 or 16 Port ServSwitch allows you to control up to 8 or 16 PS 2 and USB server computers from a single USB console USB keyboard USB mouse and monitor PS 2 console PS 2 keyboard PS 2 mouse and monitor or USB and PS 2 console PS 2 keyboard
13. USB mouse and monitor Supported mice include Microsoft IntelliMouse and other mice The ServSwitch offers an efficient way to manage multiple computers in server rooms where space is at a premium On Screen Display OSD features computer naming computer selection status indication AutoScan and more Up to 136 servers can be easily managed by cascading multiple KVM switches The switch has one HD15 connector for each computer connection Use front panel buttons the on screen display OSD interface or hotkeys to switch the KVM control The front panel also includes port LEDs The LED will light with the corresponding active port when manually switching between the computers Navigate through the OSD menus using function keys see Section 4 3 for details Using a hotkey command sequence see Section 4 4 you can switch the KVM control The ServSwitch beeps to confirm that it s in hotkey mode The AutoScan function allows you to automatically scan and monitor all computers one by one that are connected to the ServSwitch And the ServSwitch works with most common Windows operating systems The ServSwitch supports video resolutions of up to 1920 x 1440 CHAPTER 2 Overview 2 2 Components 2 2 1 FRONT PANEL Figure 2 1 shows the 8 Port ServSwitch front view Table 2 1 describes the components numbered in the illustration 7247 S riSwitch ec series Figure 2 1 The 8 Por
14. V BLACK BOX TIR aama ma wa a man oa a m m a KV9204A KV9208A KV9216A 4 8 and 16 Port ServSwitch EC Series PS 2 and USB User CPU KVM Switch CUSTOMER Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 SUPPORT FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 INFORMATION Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com FCC AND IC RFI STATEMENTS FEDERAL COMMUNICATIONS COMMISSION and INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS Class B Digital Device This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation However there is no guarantee that interference will not occur in a particular installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio or telephone reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures e Reorient or relocate the receiving antenna e
15. ark can be switched on or off by pressing function key F2 Press the Esc key to exit OSD and to return to the port PC screen that you were previously connected to SERVSWITCH EC SERIES PS 2 AND USB USER CPU KVM SWITCH The Function and Escape keys work as follows Function key F1 allows you to edit a computer or slave s name entry with up to 14 characters First highlight a port then press F1 and type the name Valid characters are AZ 0 9 and the dash character If you type lowercase letters they will be converted to uppercase ones Press the Backspace key to delete a letter one at a time Non volatile memory stores all name entries until you change them even if the unit is powered down Function key F2 allows you to switch a computer s eye mark on or off First use the up arrow and down arrow keys to highlight a computer then press F2 to switch its eye mark on or off If Scan Type described on the next page is Ready PC only the power on and eye mark selected computers will be displayed sequentially in Scan mode Function key F3 enables you to lock a computer to prevent unauthorized access To lock a computer highlight it and then press F3 Now for the new password type in up to four characters A Z 0 9 and press the Enter key A security enabled computer is marked with a lock symbol following its port number To permanently disable the security function from a locked computer highlight it press F3 and then type in t
16. directly connect to the master to A H See Figure 5 3 mer na Master Mud c series Slave Slave Sarit serier SET id ec serier Figure 5 3 16 port ServSwitch units in cascade CHAPTER 5 Cascade Configuration NOTE For OSD menus after the connection is completed you should re activate the OSD menu to check if the master recognizes the slaves A triangle mark is placed to the right of the channel name indicating the port is connected to a slave not a computer A number to the left of the triangle mark indicates the number of ports the slave model has for example 8 plus the triangle mark for an 8 port switch 5 2 Change Configuration while Running A device a computer or a ServSwitch at any PC x port can be changed at any time after initial power up If you change any one of the to 8 port connections from a computer to a slave KVM switch or vice versa or replace port devices the OSD will update this change the next time it is activated CAUTION Power off any new device before connecting it to the master ServSwitch SERVSWITCH EC SERIES PS 2 AND USB USER CPU KVM SWITCH Appendix Troubleshooting A 1 Problems Possible Causes Solutions Problem The mouse does not work Possible Cause 1 Too many mouse drivers are installed in
17. he password If you want to access the locked computer temporarily simply highlight it and press the Enter key then the OSD will ask you for the password After typing in the correct password you are allowed to use the computer This computer is automatically re locked once you switch to another port During Scan mode the OSD skips the password protected computers NOTE If you forget the password the only way to permanently erase all the passwords for the KV9208A or KV9216A is to press and hold the front panel buttons 1 and 2 then press and hold 7 and 8 Release 7 and 8 then release 1 and 2 For the KV9204A press 3 and 4 instead of 7 and 8 Function key F4 enables more functions including AutoScan Manual Scan Scan Type Scan Rate Keyboard Speed Hotkey Menu CH Display and Position A new screen pops up displaying these functions as described on the next two pages Most of them are marked with a triangle indicating there are options to choose from Use the up arrow or down arrow key to select the functions and then press the Enter key Available options will be shown in the middle of the screen Again use the up arrow or down arrow keys to view each option and then press the Enter key to select it Press the Esc key to exit the OSD at any time and return to the port PC screen that you were previously connected to CHAPTER 4 Operation AutoScan In this mode the ServSwitch automatically switches from one powered on co
18. la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato 14 El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada SERVSWITCH EC SERIES PS 2 AND USB USER CPU KVM SWITCH TRADEMARKS USED IN THIS MANUAL BLACK BOX and the Double Diamond logo are registered trademarks and ServSwitch is a trademark of BB Technologies Inc PS 2 is a registered trademark of International Business Machines Corporation IntelliMouse Microsoft Windows and Windows NT are either registered trademarks or trademarks of Microsoft C
19. mputer to the next one sequentially in a fixed interval During Auto Scan mode the OSD displays the name of the selected computer When Auto Scan detects any keyboard or mouse activity it suspends the scanning until activity stops it then resumes with the next computer in sequence To abort the Auto Scan mode press the left Ctrl key twice or press any front panel button Scan Type and Scan Rate set the scan pattern Scan Type press F4 then select More Scan Type determines if scanned computers must also be eye mark selected Scan Rate press F4 then select More Scan Rate sets the duration a computer is displayed before selecting the next one Manual Scan Scan through powered on computers one by one using the keyboard control You can press F4 then select More Scan Type to determine if scanned computers must also be eye mark selected Press the up arrow key to select the previous computer and the down arrow key to select the next computer Press any other key to abort the Manual Scan mode Scan Type Ready PC the powered PC eye mark In Scan mode scan through powered on and eye mark selected computers Only powered PC and eye mark selected computers will be scanned Ready PC the powered PC In Scan mode scan through powered on computers Only powered on computers will be scanned Eye mark only In Scan mode scan through any eye mark selected computer regardless of computer power status The non volatile memory stores the Sca
20. n Type setting Scan Rate Sets the duration a computer is displayed in Auto Scan mode The options are 3 seconds 8 seconds 15 seconds and 30 seconds The non volatile memory stores the Scan Rate setting SERVSWITCH EC SERIES PS 2 AND USB USER CPU KVM SWITCH Keyboard Speed The ServSwitch offers a keyboard typematic setting that overrides the similar settings in BIOS and in Windows Available speed options are Low Middle Fast and Faster at 10 15 20 and 30 characters sec respectively The non volatile memory stores the keyboard speed setting Hotkey Menu When you press the Left Ctrl key twice within two seconds the Hotkey menu appears displaying a list of hotkey commands if the option is On The Hotkey menu can be turned Off if you prefer not to see it when you press the Left Ctrl key twice The non volatile memory stores the Hotkey menu setting CH Display Auto Off After you select a computer the port number and name of the computer will appear on the screen for 3 seconds then disappear automatically Always On The port number and name of a selected computer and or OSD status displayed on the screen continually The non volatile memory stores the CH Display setting Position The actual display position of the selected computer and or OSD shifts because of different video resolution the higher the resolution the higher the display position Use the F4 function key More Position to select the position of the
21. o time while a red indicator flashes Possible Cause 1 All PCs are powered off or only one PC is powered on Scan mode works only for powered on computers Solution 1 Power on all computers To abort AutoScan press the Left Ctrl key twice Or press any front panel button to select a PC this also stops AutoScan Possible Cause 2 Scan type is eye mark selected but no PC is eye mark selected in OSD Solution 2 Set proper scan type in OSD and determine which PCs are eye mark selected To abort AutoScan press the Left Ctrl key twice Or press any front panel button to select a PC this also stops AutoScan Problem The master slave does not work Possible Cause The ServSwitch is improperly installed or the wrong cables are used between the master and a slave switch Solution Make sure each slave s console is connected to a master s 1 8 port Use only 3 in 1 PS 2 cables for cascade connections Press and hold the 1 and 2 buttons to initiate K M reset Remove any possible power supply to the slave unplug all cables before connecting it to the master SERVSWITCH EC SERIES PS 2 AND USB USER CPU KVM SWITCH Problem The up arrow and down arrow keys do not work in Manual Scan mode Possible Cause 1 All PCs are powered off or only one PC is powered on Scan mode works for powered on computers only Solution 1 Power on all computers Possible Cause 2 Scan type is eye mark selected but no PC is eye mark selec
22. orporation in the United States and or other countries UL is a registered trademark of Underwriters Laboratories Inc Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners CONTENTS Contents Chapter Page Ts Specieations 0 tent eet ne HAE LEE e RA Ba See ia eed eat 6 De QV ELIE W 6 505226 ares me Se Nb rnb Feces NGA AOR SOT ee DD lg REDD GGL 8 21 A Fa see Ere E A RBS oo VE ee ben ENGR 8 2 2 COMPONENTS is irii r A dress ons tate ies feng dows ng Serer de DRE 9 2 21 Front Panel nan dba 9 2099 Rear Panel cee eRe ets 10 2 39 What s Included iii esnan ii Bees ta Baye dar ra 11 2 4 Cables That You ll Need to Supply 11 2 5 Typical Applications erpi eaa Rro EAER cee eens 12 3 MOSCA A has shat Re A ste 14 3 1 ServSwitch Placement 14 3 2 Hardware Installation 14 3 2 1 Connecting the Console Keyboard and Mouse 14 3 2 2 Powering On the ServSwitch 15 3 2 3 Connecting the Computers 16 A Operation nine een te eue Dot sak OV web ace Ew WE pee encheres 17 4 1 Powering Up the System 17 4 2 Selecting Computers Using Front Panel Buttons 17 4 2 1 Port Selector Buttons 17 4 2 2 K M Reset B
23. raci n y uso deben ser seguidas 5 El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc 6 El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante 7 El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado 9 El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato NOM STATEMENT 12 Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada 13 Los cables de
24. rs and or the ServSwitch could be damaged 3 2 1 CONNECTING THE CONSOLE KEYBOARD AND MOUSE 1 Power off all computers 2 For KV9208A or KV9216A select PS 2 or USB console keyboard and mouse ports by moving the slide switch on the back of the ServSwitch to the PS 2 keyboard and PS 2 mouse PS 2 keyboard and USB mouse or USB keyboard and USB mouse console position Connect your PS 2 keyboard and PS 2 mouse directly to the Y cable included that connects to the 6 pin mini DIN keyboard mouse port labeled with keyboard and mouse symbol on the back of the ServSwitch Or connect your PS 2 keyboard to the 6 pin mini DIN connector and attach your USB mouse to the USB Type A connector on the back of the ServSwitch Or connect your USB keyboard and USB mouse to CHAPTER 3 Installation the two USB Type A connectors labeled keyboard and mouse on the back of the ServSwitch See Figures 3 1 and 3 2 For KV9204A connect to USB keyboard mouse and monitor console ports 3 Connect the HD15 VGA male connector from your monitor to the console VGA port on the back of the ServSwitch See Figures 3 1 and 3 2 510 Ce Ce oo oie oe e oe oie e CPUS CPU7 CPUS CPUS CPU4 CPUS E Console CPU2 CPU 1 8 Port ServSwitch EC Series PS 2 and USB KVM Switch KV9208A Monitor 3 oo Cie oie oie eo oie Gide Eide ie E Console CPU 1 8 Port ServSwitch EC Series PS 2 and USB KVM Switch KV9208A GD
25. s KV9004A KV9008A and KV9016A and USB PS 2 universal server and PS 2 console models KV9104A KV9108A and KV9116A The ports labeled 1 8 can be connected to either a computer or a slave s console port as shown in Figure 5 1 The ports labeled A H can only be connected to computers Master Slave Slave Figure 5 1 Slave console connection NOTE Use only 1 to 3 cables EHN70001 0006 EHN70001 0010 EHN9000P 0015 or EHN9000P 0030 for connection between the master s PC ports and a slave s console port in a cascaded application SERVSWITCH EC SERIES PS 2 AND USB USER CPU KVM SWITCH The maximum number of computers controlled by a master slave configuration with all 8 port units is 64 with 8 ServSwitch slaves Each ServSwitch slave connects to 8 computers as shown in Figure 5 2 ETS DEA de LUS ow Master 7 S S S S SeriSwilli ec series Slave Slave ETS nts S ec series Md Ec series Figure 5 2 8 port ServSwitch units in cascade The maximum number of computers controlled by a master slave configuration with all 16 port units is 136 with 8 units of 16 port ServSwitch slaves connected to 1 8 Each slave connects to 16 computers plus 8 more computers
26. t ServSwitch front panel views Table 2 1 Front panel components Component Description Port Selection buttons and LEDs KVM Reset buttons AutoScan buttons Press a button between 1 4 for 4 port model 1 8 for 8 port model or 1 8 or A H for 16 port model to select a port The ServSwitch has two LEDs per port button One LED lights red when the corresponding port is selected It flashes red when the port is running in either AutoScan or manual scan mode The other LED lights green when the port connects to a computer that s powered on Press buttons 1 2 simultaneously to reset the ServSwitch to its default settings Press buttons 7 8 simultaneously to start AutoScan On the 4 port ServSwitch press buttons 3 4 SERVSWITCH EC SERIES PS 2 AND USB USER CPU KVM SWITCH Table 2 1 continued Front panel components Component Description O Power LED This LED lights when ServSwitch power is on 2 2 2 REAR PANEL Figure 2 2 shows the 8 Port ServSwitch rear view Table 2 2 describes the components numbered in the illustration 000 CEE o ED Be EDO oe ee oe Ge oie oe onsole i EE E Z A k O EN 8 2 Figure 2 2 The ServSwitch back panel views Table 2 2 Rear panel components Component Description 8 pin mini DIN connector Reserved for future use Barrel connector 9 VD
27. ted and all computers have been powered on the ServSwitch emulates mouse and keyboard signals on each port allowing your computer to boot normally The ServSwitch is now ready for use You can configure the ServSwitch in three ways by pressing the front panel button directly by activating the On Screen Display OSD window or by typing hotkey commands 4 2 Selecting Computers Using Front Panel Buttons 4 2 1 PORT SELECTOR BUTTONS You can instantly select any computer by pressing the port selector buttons on the front panel The corresponding integral LED will light when the port is selected NOTE For the 16 port model 1 8 represent the lower eight ports and A H represent the higher eight ports Port 1 and A share the same button as do Port 2 and B etc If Port 1 is already selected press its button to select port A If Port 1 is not selected press and hold button 1 for two seconds to select Port A 4 2 2 K M RESET BUTTONS K M Reset solves most problems caused by replacing a keyboard mouse or device or by changing configurations Press both buttons 1 and 2 on the front panel for two seconds to reconfigure the whole system without powering off either the ServSwitch or any computer 4 2 3 AUTOSCAN BUTTONS The ServSwitch can scan ports automatically To start AutoScan for the 8 and 16 port ServSwitch models press both buttons 7 and 8 on the front panel for two seconds To start AutoScan for the 4 port ServSwitch press both
28. ted in OSD Solution 2 Set the proper scan type in OSD and determine which PCs are eye mark selected Problem Double OSD images appear at cascade configuration Possible Cause The slaves are improperly connected Solution Press buttons 1 and 2 for two seconds to activate K M reset Remove any possible power supply to the slave unplug all cables before connecting it to the master Problem The OSD menu is not at the proper position Possible Cause The OSD menu has a fixed resolution and its size varies as computer video resolution changes Solution Use the F4 function key More Position to select the position of the OSD menu on the screen Choose from five options upper left UL upper right UR lower left LL lower right LR or middle M Problem You can t select a computer that s connected to a slave Possible Cause 1 The master unit is improperly connected Solution 1 Only master ports 1 8 can be connected to slaves Possible Cause 2 The slave unit is improperly connected Solution 2 Connect the slave console port to a 1 8 master port using 3 in 1 cables APPENDIX Troubleshooting Possible Cause 3 There are too many levels of slaves Solution 3 Only one level of slave units is allowed Make sure you only have one level of slaves then open OSD again to check to see if the master recognizes the slave connection Problem Keyboard strokes are shifted Possible Cause The computer was in
29. the computer Solution 1 Make sure there is only one mouse driver installed in each computer Possible Cause 2 The wrong mouse driver is installed Solution 2 Use a Microsoft mouse driver Problem The monitor works fine but the keyboard and mouse do not work Possible Cause 1 Cables might be swapped Solution 1 Connect the cables according to the PC99 standard keyboard and mouse icons on the connectors Possible Cause 2 Incorrect cables are used Solution 2 Use only PS 2 compatible cables Problem The video image is not clear Possible Cause You re using poor quality video cables Solution Use UL 2919 rated double shielded video cables Problem No screen image appears or no OSD menu appears Possible Cause The selected computer is not powered on Solution Power on a computer and select it using the front panel buttons APPENDIX Troubleshooting Problem A keyboard error appears when you power on the ServSwitch Possible Cause The keyboard cable connection is loose Solution Make sure that the keyboard cable connections are secure Problem Alphabet symbols on the computer s monitor are blue or have shadows Possible Cause Resolution settings are incorrect Solution Under Windows Control Panel set the computer s video output to match the highest resolution for the monitor with a large font for best performance Problem AutoScan does not switch PCs and the ServSwitch beeps from time t
30. uttons 17 4 2 3 AutoScan Buttons 17 AD D HE soca ans otc yee etude bap E nn EM deena gp ede 18 4 3 Selecting Computers Using On Screen Display OSD 18 4 4 Selecting Computers Using Keyboard Hotkey Commands 22 5 Cascade Configuration 25 DL GOnnectiOn s A Koon eee EE A ESA 25 5 2 Change Configuration while Running 27 Appendix Troubleshooting 28 A l Problems Possible Causes Solutions 28 A 2 Calling Black Box 31 A 3 Shipping and Packaging 32 SERVSWITCH EC SERIES PS 2 AND USB USER CPU KVM SWITCH 1 Specifications Resolution 1920 x 1440 Supported Operating Systems Windows 98 Me 2000 XP and Windows NT Hotkeys Yes User Controls KV9204A 4 port selection buttons KV9208A KV9216A 8 port selection buttons 1 3 position slide switch PS 2 keyboard and PS 2 mouse PS 2 keyboard and USB mouse USB keyboard and USB mouse Connectors All 1 barrel connector for power KV9204A Computer end 4 HD15 female Console end USB Keyboard 1 USB Type A Mouse 1 USB Type A Monitor 1 HD15 female KV9208A 1 8 pin mini DIN reserved for future use Computer end 8 HD15 female Console end
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