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Answering - The Phone Resource

1. Names enter into directory 26 search for 27 Number of rings 16 O On hook dialing 19 Outgoing announcement 16 P Paging tone 23 Phonebook see Directory 24 Power adapter 4 Pre dialing 19 Q Quick reference guide 1 2 R Receiving calls 19 Recharging 6 Redial 20 Remote access 42 Ringer silencing 19 Ringer tone options 10 Ringer volume base 37 handset 9 S Safety information 56 Search by names 27 Speakerphone 20 T Technical specifications 62 Telephone base installation 4 Telephone operating range 62 Temporary ringer silencing 19 Time setting 11 Toll saver 16 Troubleshooting 46 54 64 V Visual message waiting indicator 12 Voicemail waiting indicator 12 Voicemail 2 12 44 Volume controls 9 21 37 base ringer 37 handset ringer 9 listening ringer 21 W Wall mount installation T Warranty 60 61 Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone Cut along dotted line Call your phone number then CI atat enter your two digit access 1 I l f code preset to 19 i Action Remote command Play all MesSageS sssscsssseseeee 1 Play new messagesS 2 Delete the message 3 Delete all old messages 33 Repeat or go back 4 4 SLL D Renee ee ener mre aR ae ene 5 1 Help MeEnU sssis
2. User s manual EL52109 DECT 6 0 cordless telephone answering system with caller ID call waiting Congratulations on purchasing your new AT amp T product Before using this AT amp T product please read the Important safety information on pages 56 57 of this manual Please thoroughly read the user s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT amp T product You can also visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Model EL52109 one handset Type DECT 6 0 cordless telephone answering system Serial found on the bottom of the telephone base Purchase date Place of purchase Both the model and serial number of your AT amp T product can be found on the bottom of the telephone base Compatible with Hearing Aid T Coil Telephones identified with this logo have reduced noise and interference when used with most T coil equipped hearing aids and cochlear impacts The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy AAAA efficiency guidelines 2009 Advanced American Telephones A
3. ee esecessssesesesesececeeeeees 21 I Gepa 21 Chain dialing eees000000000000000000000000 22 Handset locator eeseseseeseseseeeeeeeeees 23 Directory About the directory e ssessesssessess0000 24 CAPACITY sessirnir 24 Exiting the directory eee 24 Create directory entries oe 25 To create a new directory entry soe soccer dene 25 REVIEW directorfy ss sesessessesssessesseesees 27 To review directory entries 27 Search directory seessesseessesseessessessessees 27 TO search DY NAME eeeeeeeeees 27 To dial delete or edit entries 28 Display ial esesessssseeseseseeeeeees 28 TO delete an Qnty ees 28 TO edit an entry ee eceseeeeeees 28 Caller ID About Caller ID oo eeseseseseseeeeseseees 29 Information about caller ID with Call WAITING sccecesesesesececeeeeees 29 Caller ID operation n s000000000000000000 30 Memory MatCN hu eseseeeeeeeeeceeeees 30 Missed new calls indicator 30 Caller ID AiStOry ee eseseseeeceseeeseeees 31 How the caller ID history call log WOTK Soeren ence se aecentideneteeettaneses 31 To review the caller ID history 32 6 ral P meen ee tee i nO er 32 Dial a call log entry 33 Delete entries 0 sceceseseseseseeeees 33 Save a Call log entry to the GIF GCTONY ea ee eter 33 Reasons for missing caller ID informationerne 35 Answering system About the answering system 36 Answering system and VOICEMA a
4. 2 Use WCID or DIRA to scroll to gt RINGER TONE then press MENU SELECT 3 Press WCID or DIRA to sample each ringer tone 4 Press MENU SELECT to save your preference and return to the main menu NOTE If you turn off the ringer volume you will not hear ringer tone samples Key tone The handset is factory programmed to beep with each key press If you turn off the KEY TONE there are no beeps when you press keys 1 Press MENU SELECT in idle mode to enter the main menu 2 Use WCID or DIRA to scroll to gt KEY TONE then press MENU SELECT 3 Press VWCID or DIRA to select ON or OFF 4 Press MENU SELECT to save your preference and return to the main menu LCD language You can select the language used for all screen displays 1 Press MENU SELECT in idle mode to enter the main menu 2 Use VCID or DIRA to scroll to gt LCD LANGUAGE then press MENU SELECT 3 Press WCID or DIRA to select ENGLISH FRANCAIS or ESPANOL 4 Press MENU SELECT to save your preference and return to the main menu 10 Handset settings Telephone settings Set date time The answering system announces the date and time of the message prior to playing it Before using the answering system set the date and time as follows If you subscribe to caller ID service the day month and time are set automatically with each incoming call However the year must be set so that the day of the week can be calculated from the call
5. You are prompted to EDIT NUMBER e Press the dial pad keys to add digits e Press DELETE to erase digits e Press and hold DELETE to erase all digits e Press WCID or DIRA to move the cursor to the left or right e Press and hold REDIAL PAUSE to add a three second pause if desired e Copy a number from redial by pressing REDIAL PAUSE Then press VCID or DIRA or pressing REDIAL PAUSE repeatedly to locate the number to copy Press MENU SELECT to copy the number 2 Press MENU SELECT You are prompted to EDIT NAME e Press the dial pad keys to add characters page 26 e Press DELETE to erase characters e Press and hold DELETE to erase all characters e Press WCID or DIRA to move the cursor to the left or right 3 Press MENU SELECT to confirm 28 Caller ID About caller ID This product supports caller ID services provided by most z local telephone service companies Depending on your service subscription you may see the caller s number or the caller s name and number that are sent by the telephone company after the first or second ring Caller ID allows you to see the name number date and time of calls Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone even while on another call P m It may be necessary to change your telephone service to DDE use this feature Contact yo
6. Three beeps Out of range while the handset is on a call The telephone has completed the command successfully Telephone base tone Beeps every 10 seconds Message alert Lights On when the answering system is on and ready to receive calls IN USE On when the handset is in use and when the answering system is answering an incoming call Flashes when another telephone is in use on the same line Flashes quickly when there is an incoming call Oc OO gt E PLAY STOP DELETE REPEAT SKIP HANDSET LOCATOR A IN USE A VOICEMAIL Flashes when you have new voicemail Voicemail service is offered by your c aa A VOLUME y local telephone company and is different from answering system messages 44 CHARGE On when the handset is charging in the telephone base Lighted display EE DGA SPEAKER DAE On when the DA speakerphone is SPEAKER DELETE Lighted dial pad on A Appendix B Handset display screen messages Screen display messages The telephone number you have entered is already stored in the directory You are accessing an empty caller ID history A handset with a low battery has been placed in the telephone base The handset has lost communication with the telephone base There are no directory entries You have just ended a call The directory is full You cannot save any new entries unless you delete some current entries T
7. branded PRODUCT It supersedes all other written or oral communications related to this PRODUCT The manufacturer provides no other warranties for this PRODUCT The warranty exclusively describes all of the manufacturer s responsibilities regarding the PRODUCT There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall the manufacturer be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the PRODUCT or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this PRODUCT Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt
8. change the telephone s settings 1 Press MENU SELECT in idle mode when the phone is not in use to enter the main menu 2 Use WCID or DIRA to scroll to the feature to be changed When scrolling through the menu the top menu item is always highlighted with a gt symbol 3 Press MENU SELECT to select the highlighted item NOTE To cancel an operation back up to the previous menu or exit the menu display press orF CLEAR Press and hold orF CLEAR to return to idle mode Ringer volume You can set the ringer volume level 1 6 or turn the ringer off When the ringer is off K appears on the handset screen 1 Press MENU SELECT in idle mode to enter the main menu 2 Use WCID or DIRA to scroll to gt RINGER VOLUME then press MENU SELECT BERENI 3 Press WCID or DIRA to sample each volume level a 4 Press MENU SELECT to save your preference and return to the main menu NOTES 0 1 Changing the handset ringer volume does not affect the base ringer volume For more information on base ringer volume see page 37 2 The ringer volume level also determines the paging tone when initiating the handset locator feature page 23 3 If the handset ringer volume level is set to off that handset is silenced for all incoming calls and paging Handset settings Telephone settings Ringer tone This feature allows you to choose one of 10 ringer tones 1 Press MENU SELECT in idle mode to enter the main menu
9. is full to make room for new calls If you answer a call before the information appears on the screen it does not show in the caller ID history Review the caller ID history to find out who called to easily return the call or to copy the caller s name and number into your directory XX MISSED CALL S appears if there are new call log entries including missed and unreviewed calls CALL FLASH ea LOG EMPTY appears if there are no records in the call C 1 Ged 3 log TO NOTES ED 8 G9 Q 1 Each entry may have up to 24 digits for the phone DAA number and 15 characters for the name If the phone wre at number has more than 15 digits only the last 15 digits E appear For call log entries with numbers between 16 and 23 digits in order to view the entire number you must save the entry to the Directory see page 27 If the phone number has more than 24 digits it is not saved or shown in the call log 2 The caller ID information might not be available for every incoming call The callers might intentionally block their names and or telephone numbers Caller s name Caller s number Appears when the call is missed and unreviewed Time of call Date of call 31 Caller ID Caller ID history To review the caller ID history 1 When a handset is in idle mode press WCID to review the caller ID history in reverse chronological order starting with the most recent call OR VCID You
10. mild soap e Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Then pull the telephone out by the unplugged cords 55 Appendix E Important safety information T This symbol is to alert you to important operating or servicing instructions that may appear in this user s manual Always follow basic safety precautions when using this product to reduce the risk of injury fire or electric shock Safety information Read and understand all instructions in the user s manual Observe all markings on the product Avoid using a telephone during a thunderstorm There may be a slight chance of electric shock from lightning Do not use a telephone in the vicinity of a gas leak If you suspect a gas leak report it immediately but use a telephone away from the area where the gas is leaking If this product is a cordless model make sure the telephone base is also away from the area Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquid unplug any line or power cord immediatel
11. not answer after correct number of rings System announces Time and day not set System does not respond to remote commands System does not record messages Outgoing announcement is not clear Make sure that the answering system is on page 14 or 36 If toll saver is activated the number of rings changes to two when you have new messages stored page 16 If the memory is full or the system is off the system answers after 10 rings You need to reset the answering system clock see page 11 Make sure to enter your remote access code correctly page 17 Make sure you are calling from a touch tone phone When you dial a number you should hear tones If you hear clicks the phone is not a touch tone telephone and cannot activate the answering system The answering system may not detect the remote access code while your announcement is playing Try waiting until the announcement is over before entering the code There may be interference on the phone line you are using Press dial pad keys firmly Make sure the answering system is on page 14 or 36 Make sure the memory of the answering system is not full When you record your announcement make sure you Speak in a normal tone of voice about nine inches from the telephone base Make sure there is no background noise TV music etc while recording 53 Appendix C Troubleshooting Common cure for electronic equipment If the
12. out and carry the remote access wallet card at the back of this user s manual for quick reference 42 Answering system Q NOTES 1 If you do not enter a valid remote access code the system answers the call automatically If you pause for more than four seconds during remote access you hear a help menu listing all features and commands If there is no command for another 20 seconds the call ends automatically If the memory is full the answering system answers after 10 rings and announces Memory is full Enter the remote access code Enter your remote access code to access the messages and announcements When the answering system is turned off the telephone answers after 10 rings and announces Please enter your remote access code 43 Appendix A Alert tones and lights Handset screen icons Battery status battery is charging animated display Battery status low battery flashing place handset in telephone base to recharge SPEAKERPHONE the speakerphone is in use Ringer off the handset ringer is turned off NEW VOICEMAIL new voicemail received from the local telephone company Ele yA me ON N ANS ON Answering system stud on Qo Message new message in the answering system mew ses ana veven Handset alert tones Two short beeps You are pressing the WCID or DIRA keys when the volume is already at its highest or lowest setting Four short beeps Low battery warning
13. shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or e PRODUCT that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of the manufacturer or e PRODUCT to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or e PRODUCT to the extent that the problem is caused by use with non AT amp T accessories or e PRODUCT whose warranty quality stickers PRODUCT serial number plates or electronic serial numbers have been removed altered or rendered illegible or e PRODUCT purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to products used for rental purposes or 60 Appendix H Limited warranty e PRODUCT returned without valid proof of purchase see item 6 below or e Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit 5 How do you get warranty service To obtain warranty service in the United States of America visit www telephones att com or call 1 800 222 3111 In Canada call 1 866 288 4268 NOTE Before calling for service please review the user s manual a check of the PRODUCT controls and feature
14. the chart below ber of ke esses 8 Press MENU SELECT to store your new directory entry The name and the telephone number appear To change them later see page 28 26 Directory Review directory To review directory entries 1 Press DIRA when in idle mode to show the first entry in the directory DIRECTORY EMPTY appears if there are no directory entries OR You can also show the first entry in the directory by pressing MENU SELECT when in idle mode then press WCID or DIRA to scroll to gt DIRECTORY then press MENU SELECT twice Press WCID or DIRA to browse through the directory Entries appear alphabetically by the first letter in the name 0 NOTE If the telephone number in the directory exceeds 15 digits lt appears in front of the telephone number Press to move towards the end of the telephone number or press to move towards the beginning of the telephone number You can also press MENU SELECT to view the number in its entirety This action puts the telephone number in edit mode Press orF CLEAR to cancel See page 28 for information on editing a directory entry Search directory To search by name 1 Press DIRA in idle mode to show the first listing in the directory DIRECTORY EMPTY appears if there are no directory entries When a name entry appears press the dial pad keys 2 9 to start a name search The directory shows the first name beginning with the first letter a
15. 1 Menu REDIAL DIR MENU PAUSE err CLEAR a Ay a VCID VOLUME Press WCID to show caller ID information page 32 when the phone is not in use Press to scroll down while in menus page 9 Press VWVOLUME to decrease the volume level during a call page 21 MENU SELECT Press to display the menu page 9 Once in the menu press to select an item or save an entry or setting OFF CLEAR Press and hold while the telephone is not in use to erase the missed calls indicator During a call press to hang up page 19 While using menus press to cancel an operation back up to the previous menu or exit the menu display page 9 MUTE During a call press to mute microphone page 21 Press repeatedly to display other dialing options when reviewing a call log entry page 32 DELETE While reviewing the caller ID history page 33 or the directory page 28 or the redial memory page 20 press to delete an individual entry While predialing press to delete digits page 19 Using menus Press ADIR or WCID to scroll through menu items Press MENU SELECT to select or modify a highlighted item Press OFF CLEAR to cancel an operation back up to the previous menu or exit the menu display Getting started Quick reference guide telephone base IN USE indicator On when the handset is in use or when the answering system is answering an incomin
16. A 36 Message capacity se ssos000000000000 36 Turn the answering system on or off at the telephone base 36 New message indication 37 Call screening at the telephone DASO E O O 37 Call intercept essssseseseseeeees 37 Base TINGCl swear tee scnai ts 37 Temporarily turning off the message alert tONe ee eeeseceeeeees 37 Message playback esssscesesseeeeees 38 Options during playback 39 To delete all old message 39 Recording amp playing memo 40 Base message counter displays 41 REMOTE ACCESS atin wanna ined 42 Appendix A Alert tones and lights eee 44 Handset screen ICONS 44 Handset alert tones 20 0 eee 44 Telephone base tone eee 44 HONT cheers eee oes 44 Appendix B Handset display screen messages 45 Appendix C TFOUDLESNOOTING cceccscscscecereseseseserees 46 Appendix D Maintenance ccscscesessesosscssnsecerersesees 95 Appendix E Important safety information 56 Safety inforMatiOn eee 56 Especially about cordless TELEPNONES ee eeceeeeeseseseseeeseseteeeseees 56 Precautions for users of implanted Cardiac paceMAaKETS eeseseseeeees 57 Pacemaker patients 5T Especially about telephone answering SYSTEMS eeseeeceeeees of Appendix F FCC part 68 and ACTA eeeseeees 58 Appendix G CCID LS ere te eee ce 59 Appendix H Limited warranty ee
17. DIRA to browse 2 Press PHONE FLASH or 4 SPEAKER to dial the entry Delete entries e Press DELETE to delete the shown entry from the caller ID history e Follow the steps below to delete all caller ID entries 1 2 3 Press MENU SELECT in idle mode to enter the main menu Use VWCID or DIRA to scroll to gt CALL LOG then press MENU SELECT Use VYCID or DIRA to scroll DELETE ALL CALLS then press MENU SELECT When the screen shows DELETE ALL CALLS press MENU SELECT to clear the caller ID history of all entries or press OFF CLEAR to exit and leave all entries in the caller history intact Save a call log entry to the directory 1 When in the call log press WCID or DIRA to browse 2 Press MENU SELECT to select an entry The screen displays EDIT NUMBER 3 Use the dialing keys to edit the number if necessary Press DELETE to backspace and erase a digit Press and hold DELETE to erase the entire entry Press WCID to move the cursor to the left or DIRA to the right Press and hold REDIAL PAUSE to insert a dialing pause p appears Copy a number from the redial list by pressing REDIAL PAUSE and then VCID or DIRA or by pressing REDIAL PAUSE to select a number Press MENU SELECT to copy the number 4 Press MENU SELECT to move to the name The screen displays EDIT NAME Use the dial pad keys to add characters page 26 Press MENU SELECT to erase characters Press and hold DELETE to erase all charact
18. ELECT in idle mode to enter the main menu 2 Press VCID or DIRA to scroll to gt DIRECTORY then press MENU SELECT 3 Press WCID or DIRA to highlight gt STORE 4 Press MENU SELECT 5 Enter the telephone number when prompted Use the dial pad to enter up to 30 digits Press VCID or DIRA to move the cursor to the left or right Press DELETE to erase digits Press and hold DELETE to erase all digits Press and hold REDIAL PAUSE to enter a three second dialing pause a p appears OR e Copy a number from redial by pressing REDIAL PAUSsE then press WCID or DIRA or pressing REDIAL PAUSE repeatedly to locate the number to copy Press MENU SELECT to copy the number 6 Press MENU SELECT to save the number in the display The display shows ALREADY SAVED if the number is already in the directory You cannot save the same number twice 25 Directory Create directory entries T Enter the name when prompted e Use the dial pad to enter a name up to 15 characters Each time you press a key the character on that key appears Additional key presses produce other characters on that key See the chart below Press VCID or DIRA to move the cursor to the left or right Press DELETE to erase characters Press and hold DELETE to erase all characters NOTE The first letter of every word is capitalized The remaining letters in a word Start as lower case letters shown in
19. EMAIL and the amp icon appear on the handset screen NOTES Q 1 This feature does not indicate new answering system messages recorded on your phone 2 For more information about the difference between your answering system and voicemail see page 36 Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none For example when you have accessed your voicemail while away from home This feature only turns off the displayed NEW VOICEMAIL message amp icon and VOICEMAIL light it does not delete your voicemail messages As long as you have new voicemail messages your local telephone company continues to send the signal to turn on the indicator To manually turn off the new voicemail indicator 1 Press MENU SELECT when in idle mode to enter the main menu 2 Use WCID or DIRA to scroll to gt CLR VOICEMAIL then press MENU SELECT The screen shows TURN OFF INDICATOR 3 Press MENU SELECT again to turn the voicemail indication off or press OFF CLEAR to cancel the procedure NOTES Q 1 Telephone company voicemail might alert you to new messages with a stutter broken dial tone Contact your telephone company for more details 2 For information about using your voicemail service contact your telephone company for assistance 12 Handset settings Telephone settings Home area code If you dial seven digits to make a local call no area code require
20. ID or DIRA to scroll to gt ANS SYS SETUP then press MENU SELECT Answer on off Unless you change it the answering system is on and ready to record messages You can turn the answering system off but if you do so the answering system does not answer calls and record incoming messages To turn the answering system on or off from the handset 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again 3 Press WCID or DIRA to scroll to gt ANS SYS SETUP then press MENU SELECT 4 Press MENU SELECT again to select gt ANSWER ON OFF 5 Press WCID or DIRA to select between ON and OFF then press MENU SELECT to confirm the setting A confirmation tone sounds If the answering system is on the ANS ON icon displays on the handset screen NOTE If the answering system is off and there is an incoming call the system answers after 10 rings and announces to the caller Please enter your remote access code For more information about remote access codes see pages 42 43 14 Handset settings Answering system settings Announcement Outgoing announcements are the messages caller hears when calls are answered by the answering system The telephone has a prerecorded outgoing announcement Hello Please leave a message after the tone You can use this announcement or record your own announcement You can record an announcement up to 90 seconds The system does no
21. ON and OFF 6 Press MENU SELECT to confirm your setting A confirmation tone sounds NOTES 0 1 The message alert tone beeps only if all the conditions below are met Answering system is on Message alert tone setting is on There are new messages 2 To temporarily turn off the message alert tone see page 37 18 Telephone operation Making answering and ending calls Making a call To make a call press PHONE EFLASH or 14 SPEAKER then enter the telephone number Elapsed time The screen displays the elapsed time as you talk in hours minutes and seconds NOTE Pressing AS PHONE FLASH to access services from your local telephone service provider does not affect the elapsed time On hook dialing predialing Enter the telephone number then press NS PHONE EFLASH or 4 SPEAKER to dial Press DELETE or OFF CLEAR at any time to make corrections as you are entering number Answering a call To answer a call e Press PHONE FLASH or SPEAKER OR e Press any dial pad key 0 9 or Temporary ringer silencing Press OFF CLEAR or MUTE while the telephone is ringing to silence the ringer temporarily on the handset This turns off the ringer without disconnecting the call The next incoming call rings normally at the preset volume Ending a call To end a call press 4 OFF CLEAR or return the handset to the telephone base Auto off A call ends automatically when you put t
22. ady be installed Other electronic products can cause interference to your cordless phone Try installing your phone as far away from the following electronic devices as possible television sets VCRs or other cordless telephones 48 Appendix C Troubleshooting experience poor sound quality when using the speakerphone hear other calls while using my phone Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If your phone is plugged in with a modem or a surge protector plug the phone or modem surge protector into a different location If this doesn t solve the problem re locate your phone or modem farther apart from one another or use a different surge protector Relocate your phone to a higher location The phone will likely have better reception when installed in a high area If the other phones in your home are having the same problem the problem is in your wiring or local service Contact your local telephone company charges may apply For increased sound quality while using the speakerphone place the handset on a flat surface with the dial pad facing up When using a speakerphone controlling background noise in your environment is essential While you are listening to your party press MUTE to temporarily turn your microphone off When it is your turn to speak remember to p
23. age 39 While in idle mode press to adjust the base ringer volume page 37 SS Getting started Installation You must install and charge the handset battery before using the cordless handset See pages 5 6 for easy instructions Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch The telephone base can be placed on a flat surface or vertically mounted on the wall see page 7 For optimum range and better reception place the telephone base in a central and open location If you subscribe to high speed Internet service digital subscriber line DSL through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack see the following page The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Your product may be shipped with a protective sticker covering the handset or telephone base display remove it before use For customer service or product information visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Avoid placing the telephone base too close to e Communication devices such as television sets VCRs or other cordless telephones e Excessive heat sources e Noise sources such as a window with traffic outside motors microwave ovens refrigerat
24. all the battery as shown on the next page Once you have installed the battery the screen indicates the battery status see table below If necessary place the handset in the telephone base to charge the battery For best performance keep the handset in the charger when not in use The battery is fully charged after 16 hours of continuous charging See the table on page 62 for battery operating times If the screen is blank you need to charge the handset without interruption for at least 10 minutes to give the handset enough charge to use the telephone for a short time The screen shows LOW BATTERY and the backlight is off until you have charged the battery without interruption for at least one hour The following table summarizes the battery charge indicators and actions to take Battery indicators Battery status Action The screen is blank Battery has no charge Charge without and the handset interruption until the cannot be used screen shows LOW BATTERY at least 10 minutes The screen shows Battery has very little Charge without PLACE IN CHARGER charge and the handset interruption until the and flashes Cannot be used screen shows LOW BATTERY at least four minutes The screen shows LOW Battery has enough Charge without BATTERY and charge to be used fora interruption until the flashes short time screen shows HANDSET at least one hour The screen shows Battery is charged To keep the battery HANDSET
25. andset e Press WCID or DIRA to adjust the message playback volume e Press 6 to skip to the next message e Press 4 to repeat the message Press twice to hear the previous message e Press 3 to delete the message e Press 5 to stop the playback e Press SPEAKER to switch between speakerphone mode and handset mode To delete all old messages You can only delete old reviewed messages You cannot delete new messages until you review them You cannot retrieve deleted messages To delete all old messages at the telephone base 1 Press X DELETE on the telephone base The system announces To delete all old messages press DELETE again 2 Press X DELETE again The system announces All old messages deleted To delete all old messages at the handset 1 Press MENU SELECT when in idle mode to enter the main menu 2 Press MENU SELECT again 3 Press WCID or DIRA to select gt DEL ALL OLD then press MENU SELECT The screen displays DELETE ALL OLD MSGS 4 Press MENU SELECT again to confirm The screen displays ALL OLD MSGS DELETED and you hear a confirmation tone 39 Answering system Recording amp playing memos Memos are messages you record at a handset They are saved played back and deleted exactly like incoming messages You can record a memo as a reminder to yourself or leave a message for others who use the answering system Memos are played the same way as messages See Message playbac
26. any federal or state regulations regarding recording a telephone call you should start the recording process and then inform the other party that you are recording the conversation SAVE THESE INSTRUCTIONS of Appendix F FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXxX This identifier must be provided to your local telephone company upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs shou
27. as proof of purchase 61 Appendix Technical specifications RF frequency band 1921 536 MHz 1928 448 MHz C Operating temperature 32 F 122 F 0 C 50 C Telephone base voltage 96 130 Vrms AC voltage 60Hz Telephone base voltage 6VDC 400mA AC adapter output Handset voltage 2 4 3 2 VDC Operation Operating time Talk time handset Up to eight hours Talk time speakerphone Up to five hours Standby Up to six days Operating times varies depending on your actual use and the age of the battery DECT 6 0 digital technology The AT amp T DECT 6 0 products offer unsurpassed range performance and sound clarity This is achieved through a unique antenna design and advances in noise filtering technology An independent laboratory has confirmed that AT amp T DECT 6 0 products perform up to 45 better in range competitions Now calls can be taken in the basement backyard and garage with exceptional sound quality Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the construction of your home or office Extended range and clarity This telephone base comes with an antenna which gives much better clarity and covers a longer range than befor
28. can also review the caller ID history by pressing _ ia MENU SELECT then press WCID or DIRA to scroll to OV gt CALL LOG then press MENU SELECT twice to REVIEW w N 2 Press WCID or DIRA to scroll through the list as shown C 1 Gd 3 on the right __ 3 Press OFF CLEAR to exit the caller ID history A double beep sounds when the list reaches the beginning or end of the call log Make a call log entry ready to dial Although the call log entries received typically have 10 digits the area code plus the seven digit number in some areas you might need to dial only the seven digits or 1 plus the seven digits or 1 plus the area code plus the seven digits You can change the number of digits that you dial from and store in the call log Press While reviewing the call log press repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory Press Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory When the number is shown in the correct format for dialing press PHONE FLASH or 4 SPEAKER to call the number QO NOTE If you do not need to dial the area code for local calls make sure to program your HOME AREA CODE See page 13 for details 32 Caller ID Caller ID history Dial a call log entry 1 When in the call log press WCID or
29. caustic material which could cause injury The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel metal hydride rechargeable batteries when taken out of service within the United States These batteries may be taken to a participating local retailer of replacement batteries or recycling center Or you may call 1 800 8 BATTERY for locations accepting spent Ni MH batteries Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients Should keep wireless telephones at least six inches from the pacemaker Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones Especially about telephone answering systems Two way recording This unit does not sound warning beeps to inform the other party that the call is being recorded To ensure that you are in compliance with
30. cepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch Calls cannot be made from the handset if the telephone base is unplugged switched off or if the electrical power is interrupted Potential TV interference Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference 56 Appendix E Important safety information e Rechargeable batteries This product contains nickel metal hydride rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger e Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture Like other batteries of this type if burned or punctured they could release
31. charged place it in the telephone base when not in use NOTE If you are on a phone call in low battery mode you hear four short beeps every minute Getting started Battery installation amp charging poe light N z Step 1 Step 2 Step 3 Plug the battery connector Align the cover flat Charge the handset by securely into the socket against the battery placing it face up in the inside the handset battery compartment then telephone base The compartment matching slide it upwards CHARGE light at the top the color coded label until it clicks into of the handset is on Insert the supplied battery place when charging with the label THIS SIDE UP facing up as indicated To replace the battery press the tab and slide the battery compartment cover downwards Lift out the old battery and disconnect it from the handset Follow the instructions above to install and charge the new battery IMPORTANT INFORMATION Use only the supplied rechargeable battery or replacement battery model BT8001 To order visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 6 Getting started Wall installation Your telephone base is ready for tabletop use If you want to mount your telephone on a wall use the provided wall mount bracket to connect with a standard dual stud telephone wall mounting plate If you do not have this mounting plate you can purchase on
32. d enter your area code into the telephone as the home area code When you receive a call from within your home area code the caller ID history only displays the seven digits of the telephone number This feature makes it easy for you to place a call from the caller ID log If you dial 10 digits to make a local phone call do not use this home area code feature If you do you will not be able to place local calls from your caller ID log as they have only seven digits 1 Press MENU SELECT in the idle mode to enter the main menu 2 Use WCID or DIRA to scroll to gt HOME AREA CODE then press MENU SELECT 3 Press the dial pad keys to enter a three digit home area code Press DELETE to delete digits while entering 4 Press MENU SELECT to save and return to the main menu QO NOTE If in the future your telephone service provider requires you to dial 10 digits to make a local call area code phone number you will need to delete your home area code With the home area code displayed press and hold DELETE The home area code is now restored to its default setting of __ _ 13 Handset settings Answering system settings Use the answering system menu to turn the answering machine on or Off record your announcement greeting change the number of rings remote access code and message alert tone 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again 3 Press WC
33. e 62 Index A AC adapter 4 Alert tone 18 Answering calls 19 Answering system Answer on off base 36 Answer on off handset 14 Operation 36 43 Settings 14 18 Auto off 19 B Battery charging 6 Battery installation 5 C Call intercept 37 Call screening 37 Call waiting 21 Caller ID CID 29 add entries to phone directory 33 delete entries 33 dial entries 33 review entries 32 Chain dialing 22 Character chart 26 Clear voicemail indication 12 Clock 11 D Day and time 11 Delete entries in the caller ID history 33 Delete redial entries 20 Dialing directory dialing 28 from a record in the caller ID history 33 Directory dial number 28 edit entries 28 name search 27 new entries 25 26 Display dial 28 DSL 4 E Elapsed time 19 Ending calls 19 F Flash switch hook flash 21 H Handset ringer tone 10 Handset settings 9 18 Handset voicemail indicator 12 Handset Key tone 10 Locator 23 Quick reference guide 1 Status icon 44 Voicemail indicator 12 Hands free speakerphone 20 l Incoming caller ID history 32 Incoming calls answering 19 Installation Battery 5 Telephone base 4 K Key tone 10 L Language 10 Last number redial 20 Lights 44 Limited warranty 60 61 M Maintenance 55 Making calls 19 Memory match 30 Memos 40 Message Alert tone 18 Counter display 41 Playback 38 Missed calls indicator 30 Mute 21 63 N
34. e appears as Chris if this is how you entered it into your directory NOTE The number shown by your caller ID is in the format Q sent by the phone company The phone company usually delivers ten digit phone numbers area code plus phone number If the telephone number of the caller does not exactly match a number in your directory the name appears as it is delivered by the phone company For example if the phone company includes the area code and the directory number does not the name appears as delivered by the EA ED h i phone company CD 8 9 SPEAKER Missed new calls indicator When the handset is in idle mode and has calls that have not been reviewed its screen shows XX MISSED CALLS All unreviewed entries are counted as missed calls Each time you review a call log entry marked NEW the number of missed calls decreases by one If you do not want to review the missed calls one by one but you still want to keep them in the caller ID history you can press and hold OFF CcLEAR for four seconds when the handset is idle All the entries in the caller ID history are considered old reviewed and the missed calls counter shows 0O 30 Caller ID Caller ID history How the caller ID history call log works The telephone stores caller ID information about the last 50 incoming calls in the telephone base Entries are z stored in reverse chronological order The phone deletes the oldest entry when the log
35. e from many hardware or consumer electronic retailers You might need a professional to install the mounting plate Tabletop to wall installation 1 Position the telephone base as shown below Insert the extended tabs marked A of the wall mount bracket into the slots on the back of the telephone base marked A Push the telephone base down until it is securely in place If you are using a DSL filter plug the line cord into the filter now Route the telephone line cord or DSL filter through the wall mount bracket hole Route the power cord out of the bottom of the telephone Plug the telephone line cord or DSL filter into the wall jack Plug the power adapter into a power outlet not controlled by a wall switch Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely Bundle the telephone line cord and power adapter cord neatly with a twist tie Getting started Wall installation Wall to tabletop installation 1 Remove the wall mount bracket from the wall If the telephone line cord and power adapter cord are bundled untie them first 2 Lift the telephone base up to detach it from the plastic wall mount bracket Unplug the telephone line cord or DSL filter from the wall Unplug the power adapter from the power outlet 3 See Telephone base installation on page 4 Handset settings Telephone settings Menu settings Use the menus to
36. eesesesesestseeeeeeeeees 60 Appendix l Technical specifications 62 DECT 6 0 digital technology 62 Telephone operating range 62 Extended range and clarity 62 MOEK ona eee 63 Getting started Quick reference guide handset CHARGE light The charge light is on when the handset is charging page 6 ADIR VOLUME Press DIRA to show directory entries page 27 when the phone is not in use Press to scroll up while in menus page 9 Press AVOLUME to increase the volume level during a call page 21 REDIAL PAUSE Press repeatedly to view the last five numbers dialed page 20 While entering numbers press and hold to insert a dialing pause page 25 MENU SELECT Ve CLEAR DEF EF 3 page 19 ABC P During a call press to answer an incoming call when you receive a call waiting alert page 21 1 While reviewing a call log entry press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory page 32 d SPEAKER Press to turn on the handset speakerphone press again to resume normal handset use page 20 Main menu gt Highlights a menu item Satet Main menu ANS SYSTEM page 36 DIRECTORY page 24 CALL LOG page 29 RINGER VOLUME page 9 RINGER TONE page 9 KEY TONE page 10 LCD LANGUAGE page 10 SET DATE TIME page 11 CLR VOICEMAIL page 12 HOME AREA CODE page 13
37. em or surge protector plug the phone or modem surge protector into a different location If this doesn t solve the problem re locate your phone or modem farther apart from one another or use a different surge protector Move the handset closer to the base The operating range may vary with environmental conditions and time of use There may be places within your environment that a cordless phone will not work well If the problem only occurs in certain areas of your environment you can conclude that there is nothing wrong with the phone Relocate your telephone base to a higher location The phone will have better reception when installed in a high area If the other phones in your home are having the same problem the problem is in your wiring or local service Contact your local telephone company charges may apply Make sure the power and line cords are plugged in correctly and securely Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth 51 Appendix C Troubleshooting My caller ID isn t working System does not receive caller ID when on a call Incomplete messages Difficulty hearing messages Caller ID is a subscription service You must subscribe to this service from your loca
38. en plug it back in Allow up to one minute for the cordless handset and telephone base to reset Other electronic products can cause interference with your cordless phone Try installing your phone as far away from these types of electronic devices as possible television sets VCRs or other cordless telephones If the cordless handset is in the telephone base and the charge light does not come on refer to The charge light is off page 51 in this Troubleshooting guide Charge the battery in the cordless handset for at least 16 hours For optimum daily performance return the cordless handset to the telephone base when not in use If the battery is depleted it may take approximately four minutes to charge the handset before it can resume display on the screen You may need to purchase a new battery Please refer to Battery installation amp charging pages 5 6 in this user s manual If you subscribe to high speed Internet service digital subscriber line DSL through your telephone lines you must install a DSL filter between the telephone base and the telephone wall jack see page 4 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may alre
39. equency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian ICES 003 59 Appendix H Limited warranty The AT amp T brand is used under license any repair replacement or warranty service and all questions about this product should be directed to In the United States of America visit www telephones att com or call 1 800 222 3111 In Canada call 1 866 288 4268 1 What does this limited warranty cover The manufacturer of this AT amp T branded product warrants to the holder of a valid proof of purchase CONSUMER or you that the product and all accessories provided in the sales package PRODUCT are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the PRODUCT operating instructions This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada 2 What will be done if the PRODUCT is not free from defects in materials and workmanship during
40. er ID information Follow the steps below to set the month day year and time 1 Press VCID or DIRA to scroll to gt SET DATE TIME then Press VWCID or DIRA to select the month or enter the Press WCID or DIRA to select the day or enter the Press WCID or DIRA to select the year or enter the Press VCID or DIRA to select the hour or enter the When the handset is in idle mode press MENU SELECT to enter the main menu press MENU SELECT correct number using the dial pad then press MENU SELECT to confirm correct number using the dial pad then press MENU SELECT to confirm correct number using the dial pad then press MENU SELECT to confirm correct number using the dial pad then press MENU SELECT to confirm Press VWCID or DIRA to select the minute or enter the correct number using the dial pad then press MENU SELECT to confirm Press WCID or DIRA to select the AM or PM then press MENU SELECT to confirm There is a confirmation tone 0 NOTE lf the clock is not set when a message is recorded the system announces Time and day not set before the message is played 11 Handset settings Telephone settings Voicemail visual message waiting indicator If you subscribe to a voicemail service offered by your local telephone company this feature provides a visual indication when you have new voicemail messages The VOICEMAIL light on the telephone base flashes and NEW VOIC
41. ers Press WCID or DIRA to move the cursor to the left and right Press to insert a space 33 Caller ID Caller ID history 5 Press MENU SELECT when done and the handset shows SAVED e If the entry is already saved in the directory the handset shows ALREADY SAVED If there is no caller ID information the handset shows UNABLE TO SAVE 0 NOTES 1 You may need to change how a caller ID number is dialed if the entry does not appear in the correct format Caller ID numbers may appear with an area code that may not be required for local calls or without a 1 that may be needed for long distance calls see page 32 2 If neither the name nor number is provided UNABLE TO SAVE appears 34 Caller ID Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons On screen Reason message ml LATE The caller prefers not to show the phone number The caller prefers not to show the name The caller prefers not to show the phone number and the name Your local telephone company cannot determine the caller s number Your local telephone company cannot determine the caller s name Your local telephone company cannot determine the caller s name and telephone number Calls from other countries may also generate this message 35 Answering system About the answering system Answering system and voicemail Your telephone has both a digi
42. es to charge the handset before it can resume display on the screen Reset the telephone base Unplug the electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset You may need to purchase a new battery Please refer to Battery installation amp charging pages 5 6 in this user s manual First try all the suggestions above Move the cordless handset closer to the telephone base You might have moved out of range If the previous suggestions don t work disconnect the telephone base from the telephone jack and connect to a different phone If there is no dial tone on that phone either the problem is in your wiring or local service Contact your local telephone company Your line cord might be malfunctioning Try installing a new line cord 46 Appendix C Troubleshooting cannot dial out My cordless handset isn t performing normally CONNECTING appears on my cordless handset First try all the suggestions in I cannot get a dial tone on the previous page Make sure you have a dial tone before dialing The cordless handset may take a second or two to find the telephone base and produce a dial tone This is normal Wait an extra second before dialing Eliminate any background noise Noise from a television radio or other appliances may cause the phone to not dial out properly If you cannot eliminate the back
43. g PHONE FLASH or SPEAKER then pressing REDIAL PAUSE While reviewing the redial memory press DELETE to delete the displayed number 20 Telephone operation Options while on calls Volume control While on a call press WVOLUME cipD to decrease or press AVOLUME DIR to increase the listening volume l NOTES 1 Handset and speakerphone volume settings are independent 2 When the volume reaches the minimum or maximum setting GA H you hear two beeps We Call waiting If you subscribe to call waiting service with your local telephone service provider you hear a beep if someone calls while you are already on a call Press PHONE FLASH to put your current call on hold and take the new call Press PHONE FLASH at any time to switch back and forth between calls Mute Use the mute function to turn off the microphone You can hear the caller but the caller does not hear you To mute a call T e Press MUTE When mute is on the handset screen shows DDA MUTED for a few seconds and the MUTE icon appears CIOE until you turn off mute AAA SPEAKER To un mute a call e Press MUTE again When mute is off MICROPHONE ON appears temporarily on the handset screen 21 Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory caller ID history or redial while you are on a call Chain dialing can be useful if you
44. g call Flashes when another telephone is in use on the same line Flashes quickly when there is an incoming call MESSAGE COUNTER Number of messages or during playback message number currently playing REPEAT Press to repeat a message Press twice to play the previous message page 39 X DELETE _ B x 4a Press to delete the message currently playing page 39 Press twice to delete all old messages when the phone is not in use page 39 Ey a DECT 6 0 VOICEMAIL indicator Flashes when you have new voicemail Voicemail service is offered by your local telephone company and is different from answering system messages page 12 Da aa HANDSET LOCATOR Press to make handset beep so you can locate it page 23 mI D O Lit PLAY STOP DELETE REPEAT HANDS LOCATOR SKI VOLUME IN USE VOICEMAIL l ON OFF Press to turn the answering system on or off page 36 e gt o o o gt gt p Df gt gt is PLAY STOP eeeeeeeeeeeeeeee Press to start or stop message playback page 38 J DIGITAL ANS ON OFF System SKIP m A a ETE gt E Press to skip a E PLAY STOP message page 39 DELETE REPEAT SKIP AVVOLUME VOLUME HANDSET LOCATO CPD wT During message playback press to adjust the listening volume p
45. ground noise first try muting the cordless handset before dialing or dialing from another room in your home with less background noise If the other phones in your home are having the same problem the problem is in your wiring or local service Contact your local telephone company charges may apply Make sure the power cord is securely plugged into the telephone base Plug the power adapter into a different working electrical outlet not controlled by a wall switch Move the cordless handset closer to the telephone base You might have moved out of range Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Other electronic products can cause interference to your cordless phone Try installing your phone as far away from these types of electronic devices as possible television sets VCRs or other cordless telephones Ensure that the telephone base is powered up Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to resynchronize Move the cordless handset closer to the telephone base You might have moved out of range 47 Appendix C Troubleshooting The batteries do not hold a charge get noise static or weak signals even when I m near the telephone base Reset the telephone base Unplug the electrical power Wait for 15 seconds th
46. harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio fr
47. he battery needs to be charged Mute is off so the other party can hear your voice The microphone is off There are new voicemail messages There is no telephone line connected The handset is out of range while on a call The telephone base is paging all handsets The handset is in use The battery is very low The handset should be placed in the telephone base The ringer is muted temporarily during an incoming call The entry in caller ID history is now in the directory The handset speakerphone is in use You are trying to save an entry with no name and number from the caller ID history There are new calls in the caller ID history 45 Appendix C Troubleshooting If you have difficulty with your phone please try the suggestions below For Customer Service visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 My phone doesn t work at all cannot get a dial tone Make sure the power cord is securely plugged in Make sure that the battery connector is securely plugged into the cordless handset Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack Charge the battery in the cordless handset for at least 16 hours For optimum daily performance return the cordless handset to the telephone base when not in use If the battery is depleted it may take approximately four minut
48. he handset in the telephone base 19 Telephone operation Handset operation Speakerphone information During a call press 1q SPEAKER to switch between hands free speakerphone and normal handset use Press OFF CLEAR to hang up NOTES 1 If you use the speakerphone during LOW BATTERY mode the handset is not lit except for the f SPEAKER button The speakerphone uses more power than the normal handset If the handset battery becomes very low while you are using the speakerphone the call remains in speakerphone mode until you hang up or the battery becomes depleted When the battery is very low you cannot switch a call from normal handset use to speakerphone mode After installing the battery into the handset the screen may show LOW BATTERY If you use speakerphone at this time the battery may become depleted Follow the instructions in the Battery installation amp charging section on pages 5 6 Last number redial To view the recently dialed numbers e To display the most recently called number up to 30 digits press REDIAL PAUSE e To view up to five recently called numbers press REDIAL PAUSE Then press WCID or DIRA or press REDIAL PAUSE repeatedly The handset beeps twice at the beginning and at the end of the List Press OFF CLEAR to exit To redial a number e To dial the displayed number press NS PHONE FLASH or SPEAKER OR e You can call the most recently called number by pressin
49. hone base If the answering system is on and the telephone base volume is not off set to 1 or higher you hear the announcement and the incoming message when a call comes in If you want the telephone base to be silent while recording messages make sure the telephone base volume is set to 0 Call intercept While screening a call you can stop recording and speak to the caller by pressing X PHONE FLASH or SPEAKER on the handset Base ringer Press VOLUMEAY on the telephone base to adjust the ringer volume when the telephone is not in use A sample of the ringer sounds as you adjust the volume The telephone base announces Base ringer is off when you set the volume to O Temporarily turning off the message alert tone Pressing any telephone base key except amp HANDSET LOCATOR temporarily silences the message alert tone If you press X DELETE when in idle mode there is a voice prompt to direct you to press X DELETE again to delete all old messages and the message alert tone is temporarily silenced The message alert tone is re activated with the next incoming message Voice prompts The system provides voice prompts to guide you through remote access and recording outgoing announcements 37 Answering system Message playback If you have new messages you hear only the new messages oldest first If there are no new messages the system plays back all the messages oldest first When playback begins
50. ing A confirmation tone sounds NOTE If you subscribe to caller ID call waiting service through your telephone service provider see Answering system and voicemail on page 36 16 Handset settings Answering system settings Remote access code To access your answering system remotely from any touch tone phone you need to enter a two digit number 10 99 Unless you change it the remote access code is 19 To change the remote access code 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again 3 Press WCID or DIRA to scroll to gt ANS SYS SETUP then press MENU SELECT 4 Press WCID or DIRA to scroll to gt REMOTE CODE then press MENU SELECT 5 Press WCID or DIRA to change the remote access code 6 Press MENU SELECT to confirm your setting A confirmation tone sounds 17 Handset settings Answering system settings Message alert tone When the message alert tone is set to ON and there is at least one new message the telephone base beeps every 10 seconds Unless you change it the message alert tone is set to off To change the setting 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again 3 Press VCID or DIRA to scroll to gt ANS SYS SETUP then press MENU SELECT 4 Press WCID or DIRA to scroll to gt MSG ALERT TONE then press MENU SELECT 5 Press WCID or DIRA to choose between
51. ing tone e Press amp HANDSET LOCATOR at the telephone base to start the paging tone on the handset for 60 seconds GB time DELETE REPEAT SKIP 0 NOTE If you press f OFF cuear or MUTE on the handset the ringer of the handset is off but the paging tone continues To stop the paging tone e Press PHONE FLASH SPEAKER or any dial pad key 0 9 or on the handset OR e Press amp HANDSET LOCATOR on the telephone base volume of the paging tone If the handset ringer volume level is set to off that handset is silent for all calls and paging page 9 Q NOTE The handset ringer volume also determines the 23 Directory About the directory Capacity The directory can store up to 50 entries with a maximum of 15 alphanumeric characters including spaces for the names and 30 digits for the telephone numbers A convenient search feature can help you find and dial numbers quickly page 27 If there are already 50 entries the screen shows LIST FULL You cannot store a new number until you delete one Exiting the directory Press OFF CLEAR to cancel an operation back up to the previous menu or exit the menu display Press and hold OFF CLEAR to return to the idle mode If you pause for too long while creating or reviewing an entry the procedure times out and you have to begin again 24 Directory Create directory entries To create a new directory entry 1 Press MENU S
52. is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 58 Appendix G FCC part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against
53. isisssssississicsestssssu 5 e e eee Skip the message sseee 6 Record announcement T Turn system off or on 0 End remote access cCall 8 or hang up I i I I I I I I I Model name EL52109 Type DECT 6 0 cordless telephone i answering system with caller ID call waiting l I I I I I I I I I 2009 Advanced American Telephones All rights reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property II L P d b a AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China ZF atat www telephones att com 2009 Advanced American Telephones All rights reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property II L P d b a AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Issue 3 AT amp T 04 09
54. k on pages 38 39 To record a memo 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again 3 Press WCID or DIRA to select gt RECORD MEMO then press MENU SELECT The system announces Record after the tone Press 5 when you are done You can record a memo for up to four minutes The answering system does not save memos shorter than one second 4 Speak facing the handset to record the memo 5 Press 5 to stop recording The system announces Recorded NOTES 0 1 Memory is full is announced if you record a memo when the memory is full 2 Each memo can be up to four minutes in length 3 Memos shorter than one second are not recorded 40 Answering system Base message counter displays The base message counter displays the total number of answering system messages See the table below for other message counter displays Message counter displays Telephone base ringer level while adjusting Total number of old messages and memos Current message number during old message playback Total number of messages and memos The number flashes when there are new unreviewed messages After a power failure the number in the message counter flashes to indicate the clock needs to be set east Memory is full Messages must be deleted before new messages can be alternating recorded Current message number during new message playback Speaker volume leve
55. l of the telephone base while adjusting The system is answering a call or recording a memo or announcement or a system handset is on a call or the system is being accessed remotely or the system is being programmed 41 Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch tone telephone To remotely access the answering system 1 Dial your telephone number from any touch tone telephone 2 When the system answers enter the two digit remote access code 19 is the default code see page 17 to change it e The system automatically announces the number of messages new and or old if there are any and then begin to play them 3 You can also enter the following remote commands Remote commands Press to listen to all messages Press to listen to new messages only Press to delete the current message during playback O Press twice to delete all old messages Press to repeat the current message during playback O Press twice to listen to the previous message Press to stop any operation including recording O Press to listen to a list of remote commands Press to skip to the next message during playback amp Press to record a new announcement Press to turn the answering system on or off Press to end remote access the call is terminated 4 Hang up to end the call and save all undeleted messages Cut
56. l telephone company for this feature to work on your phone Your caller must be calling from an area that supports caller ID Both you and your caller s telephone companies must use caller ID compatible equipment If you subscribe to high speed Internet service digital subscriber line DSL through your telephone lines you must install a DSL filter between the telephone base and the telephone wall jack see page 4 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Make sure you subscribe to caller ID with call waiting features provided by your local telephone company Caller ID features work only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment If a caller leaves a very long message part of it may be lost when the system disconnects the call after four minutes If the caller pauses for longer than seven seconds the system stops recording and disconnects the call If the system s memory becomes full during a message the system stops recording and disconnects the call If the caller s voice is very soft the system may stop recording and disconnects the call Press VOLUMEA to increase speaker volume on the telephone base Press VOLUME A to increase the listening volume on the handset 52 Appendix C Troubleshooting System does
57. ld be five 5 0 or less For more information please contact your local telephone company This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone company or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone company may temporarily discontinue your telephone service The telephone company is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it
58. ll installation esesesesesesseseseees T Tabletop to wall installation T Wall to tabletop installation 8 Handset settings Telephone SettingS cecscesessseseseesers 9 Menu settings ee esesecececeeeeeeceeeeeees 9 Ringer VOLUME cecececesecesesescecereees 9 Ringer tone scececscssccencceserscsseaees 10 KEY TONG suninorienir inan 10 LCD language esessessssssessorsses00s0 10 Set date tiMe essesseesseseesssesscssses 11 Voicemail visual message waiting MACAO eaa 12 Clear voicemail indication 12 Home area Code ss ssesssessssssess0ss0 13 Answering system settingS 14 Answer ON OFF ecsccssesesesseseseceeseeees 14 ANNOUNCEME NL eeeesecesececeeeeeeeees 15 Number Of rinGS cessscsseseseeeseees 16 Remote access COE 17 Message alert tone uu eee 18 Telephone operation Making answering and ending 2a eee eee en ener ers 19 Making a Callan eesesestseeeeeeeeeees 19 On hook dialing predialing 19 Answering a Call eeceeeeeeeeeees 19 Temporary ringer silencing 19 Ending a Callow eeceseseeeeseseeeeees 19 AUtO Off ssi tetet te ects ceceseset ete eaetecerarseatas 19 Handset Operation eesessssseeeeees 20 Speakerphone information 20 Last number redial eens 20 Options while on Calls eens 21 VOLUME CONTKOL eee eseceeteteeeeeeees 21 Call waiting
59. ll rights reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property Il L P d b a AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Parts checklist Save your sales receipt and original packaging in the event warranty service is necessary Your telephone package contains the following items s C amp atat User s manual i i E EL52109 DECT 6 0 cordless telephone il el ith L52109 DECT 6 0 cordless telephone ii em with ing system wi answering system answerin caller ID call waiting caller iD eall waiting Ge G E S Oo ont F cS cD s FLASH CLEAR DAG SPEAKER User s manual Quick start guide Cordless handset q g gt a T PLAY STOP DELETE REPEAT SKIP x lt PP p gt B A r volume HANDSET LOCATOR DECT 6 0 y q a NUSE VOICEMAIL Battery for cordless handset Telephone base Wall mount bracket Battery AC power adapter Telephone line cord compartment cover for telephone base User s manual EL52109 DECT 6 0 cordless telephone answering system with caller ID call waiting Table of contents Getting started Quick reference guide handset 1 Quick reference guide telephone BSS E A EA AA 2 Installation 0 eeceseseseeteseseseseseeseseseeeeees 3 Telephone base installation 0 0 4 Battery installation amp charging 5 Wa
60. nge Try moving the telephone base to another location preferably on an upper floor If the other phones in your home are having the same problem the problem is in your wiring or local service Contact your local telephone company charges may apply Test a working phone at the phone jack If another phone has the same problem the problem is the phone jack Contact your local telephone company charges may apply Other electronic products can cause interference with your cordless phone Try installing your phone as far away as possible from electronic devices such as wireless routers or other cordless telephones Re install the battery and place the cordless handset in the telephone base Wait for the cordless handset to re establish its connection with the telephone base Allow up to one minute for this to take place Your line cord might be malfunctioning Try installing a new line cord 50 Appendix C Troubleshooting My calls cut in and out while I m using my cordless handset The charge light is off Other electronic products can cause interference with your cordless phone Try installing your phone as far away as possible from electronic devices such as wireless routers or other cordless telephones Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If your phone is plugged in with a mod
61. ors or fluorescent lighting e Excessive dust sources such as a workshop or garage e Excessive moisture e Extremely low temperature e Mechanical vibration or shock such as on top of the washing machine or workbench Getting started Telephone base installation Install the telephone as shown below The telephone base is ready for table use If you want to change to wall mounting see page 7 for details 5 Plug the other end of the telephone If you have DSL high speed te eke ee ot cuted i regue telephone jack or a DSL filter 1 Plug one end of the telephone line cord into the telephone jack on the bottom of the telephone base 4 Plug the large end of the AC power adapter into a power outlet not connected to a wall switch Plug the small 3 Route the power end of the AC adapter cord s power adapter through the slot 5 into the power anG e jack on the bottom of the telephone base IMPORTANT INFORMATION 1 Use only the power adapter supplied with this product To order a replacement power adapter visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 2 The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet 4 Getting started Battery installation amp charging Inst
62. recording time is 14 minutes The actual recording time depends on individual message characteristics Messages remain available for replay until you delete them When there are new messages including memos on the answering system the number of messages stored flashes in the message counter If F is flashing in the message counter the memory is full You must delete some messages before recording new ones Turn the answering system on or off at the telephone base Unless you change it the answering system is on and ready to record messages You can turn the answering atat system off but if you do so the answering system does O M not answer calls and record incoming messages ms owore_ LO Eiee Press ANS ON OFF to turn the answering system on Ho Dm or off If the answering system is turned on it announces Calls will be answered If the answering system is turned off it announces Calls will not be answered 36 Answering system About the answering system New message indication The message window on the telephone base flashes n and ao shows on the handset when there are new aus onore_ _ QO iiie answering system messages If the new message alert tone is turned on the telephone base beeps every 10 seconds when there are unreviewed messages Q NOTE If the answering system has less than five minutes of recording time left the remaining time is announced Call screening at the telep
63. ress MUTE again to turn the microphone on Excessive background noise will cause a speakerphone to fade in and out Try controlling the background noise by turning off any audio devices near the speakerphone Also try to avoid interrupting the person at the other end of the conversation while they are speaking If background noise cannot be controlled you should terminate speakerphone operation and return to normal handset mode Disconnect the telephone base from the telephone jack and plug in a different telephone If you still hear other calls the problem is probably in your wiring or local service Call your local telephone company 49 Appendix C Troubleshooting My cordless handset does not ring when receive a call Make sure that the ringer is not turned off Refer to Ringer volume on page 9 in this user s manual Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack Make sure the power cord is securely plugged in The cordless handset may be too far from the telephone base Charge the battery in the cordless handset for at least 16 hours For optimum daily performance return the cordless handset to the telephone base when not in use You may have too many extension phones on your telephone line to allow all of them to ring simultaneously Try unplugging some of the other phones The layout of your home or office might be limiting the operating ra
64. s may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT s to the service location The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you Transportation delivery or handling charges are prepaid The manufacturer assumes no risk for damage or loss of the PRODUCT in transit If the PRODUCT failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty 6 What must you return with the PRODUCT to get warranty service You must e Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty and e Include valid proof of purchase sales receipt identifying the PRODUCT purchased PRODUCT model and the date of purchase or receipt and e Provide your name complete and correct mailing address and telephone number T Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT amp T
65. ssociated with the dial pad key if there is an entry in the directory that begins with that letter To see other names that start with the letters on the same dial pad key keep pressing the key The names appear in alphabetical order For example if you have the names Jennifer Jessie Kevin and Linda in your directory If you press 5 JKL once Jennifer displays If you press 5 JKL twice Jessie displays If you press 5 JKL three times Kevin displays If you press 5 JKL four times Linda displays If you press 5 JKL five times Jennifer displays again NOTES 1 If there is no name matching the first letter of the key you press the directory shows a name that matches the following letters of the key 2 If you press a key 2 9 and no name starts with the letters on that key the directory shows the entry that matches the next letter in the directory 27 Directory To dial delete or edit entries To dial delete or edit a directory entry name and number the entry must be shown on the handset Use the directory review or search page 27 to show an entry Display dial To dial a displayed number from the directory press PHONE FLASH or d SPEAKER To delete an entry When a directory entry appears press DELETE to delete the displayed entry from the directory Once deleted you cannot retrieve an entry To edit an entry When a directory entry appears 1 Press MENU SELECT to modify the entry
66. t record any announcement shorter than one second To play your current outgoing announcement 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again 3 Press WCID or DIRA to scroll to gt ANS SYS SETUP then press MENU SELECT 4 Press WCID or DIRA to scroll to gt ANNOUNCEMENT then press MENU SELECT the system announces To play press 2 To record press 7 5 Press 2 to play the current announcement To record a new outgoing announcement 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again 3 Press WCID or DIRA to scroll to gt ANS SYS SETUP then press MENU SELECT 4 Press WCID or DIRA to scroll to gt ANNOUNCEMENT then press MENU SELECT the system announces To play press 2 To record press 7 5 Press 7 to record an announcement the system announces Record after the tone press 5 when you are done 6 Press 5 when you finish the recording Your recorded announcement plays To listen to the recorded announcement again press 2 after playback is completed To record a new announcement press 7 and follow step 6 the system announces Memory is full You must delete some messages before you can record a new announcement QO NOTE If the answering system is full and you want to record a new announcement 15 Handset settings Answering system settings To delete your ou
67. tal answering system and voicemail indication Most telephone companies offer voicemail service fees may apply Your telephone s answering system and voicemail indication are independent features Each alerts you to new messages differently For more information on the voicemail indicators see page 12 To listen to your voicemail you typically follow the instructions provided by your voicemail service provider To listen to messages recorded on your digital answering system press gt m PLAY sTop button on the telephone base If you subscribe to caller ID call waiting service through your telephone service provider you can use your telephone answering system and voicemail together Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer For example set your voicemail to answer calls after six rings and set your answering system to answer after four rings 0 NOTE Some voicemail providers may program the delay before answering calls in seconds instead of rings in this case allow six seconds per ring when determining the appropriate setting By doing this if you are on a call or if the answering system is busy recording a message and you receive another call the second caller can leave a voicemail message Message capacity The answering system can record up to 99 messages depending on the length of each message Individual messages can be up to four minutes and the approximate
68. telephone does not seem to be responding normally try putting the cordless handset in the telephone base If it does not seem to respond do the following in the order listed Disconnect the power to the telephone base Disconnect the cordless handset battery and spare battery if applicable Wait a few minutes Connect power to the telephone base Re install the battery and place the cordless handset into the telephone base Wait for the cordless handset to re establish its connection with the telephone base Allow up to one minute for this to take place 54 Appendix D Maintenance Taking care of your telephone e Your cordless telephone contains sophisticated electronic parts so it must be treated with care e Avoid rough treatment e Place the handset down gently e Save the original packing materials to protect your telephone if you ever need to ship it Avoid water e Your telephone can be damaged if it gets wet Do not use the handset in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms e Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone e Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a
69. tgoing announcement 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again 3 Press WCID or DIRA to scroll to gt ANS SYS SETUP then press MENU SELECT 4 Press WCID or DIRA to scroll to gt ANNOUNCEMENT then press MENU SELECT the system announces To play press 2 To record press 7 5 Press 3 to delete your recorded announcement If your announcement is deleted calls are answered with the pre recorded announcement described on page 15 Number of rings You can set the answering system to answer an incoming call after two four or six rings You can also select toll saver which is explained below Unless you change it the answering system answers an incoming call after four rings To set the number of rings 1 When the handset is in idle mode press MENU SELECT to enter the main menu Press MENU SELECT again Press VCID or DIRA to scroll to gt ANS SYS SETUP then press MENU SELECT Press WCID or DIRA to scroll to gt OF RINGS then press MENU SELECT Press WCID or DIRA to scroll choose among 2 4 6 or TOLL SAVER Oo A WW N e Toll saver the answering system answers a call after two rings if you have new messages and after four rings when there are no new messages This feature allows you to check for new messages and avoid paying long distance charges if you are calling from out of your local area 6 Press MENU SELECT to confirm your sett
70. the limited warranty period materially defective PRODUCT During the limited warranty period the manufacturer s authorized service representative will repair or replace at the manufacturer s option without charge a materially defective PRODUCT If the manufacturer repairs the PRODUCT they may use new or refurbished replacement parts If the manufacturer chooses to replace the PRODUCT they may replace it with a new or refurbished PRODUCT of the same or similar design The manufacturer will retain defective parts modules or equipment Repair or replacement of the PRODUCT at the manufacturer s option is your exclusive remedy The manufacturer will return repaired or replacement products to you in working condition You should expect the repair or replacement to take approximately 30 days 3 How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the date of purchase If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty this limited warranty also applies to repaired or replacement PRODUCT for a period of either a 90 days from the date the repaired or replacement PRODUCT is shipped to you or b the time remaining on the original one year limited warranty whichever is longer 4 What is not covered by this limited warranty This limited warranty does not cover e PRODUCT that has been subjected to misuse accident
71. the total number of messages is announced Before each message you hear the day and time it was received After the last message you hear End of messages If the system has less than five minutes of recording time left you hear the remaining time To listen to messages at the telephone base Press gt m PLAY stop on the telephone base to listen to the messages The system announces the number of messages then begins playback Press gt m PLAY STOP again to end the message playback To listen to messages at the handset 1 When the handset is in idle mode press MENU SELECT to enter the main menu 2 Press MENU SELECT again to select gt ANS SYSTEM 3 Press MENU SELECT to select gt PLAY MSGS The system announces the number of messages then begins playback The message sequence is shown on the handset s screen If there is no message in the answering system the screen shows NO MESSAGES 38 Answering system Message playback Options during playback When a message is playing you can adjust the playback volume skip repeat or delete the message When messages are playing on the telephone base e Press VOLUMEAY button to adjust the message playback volume e Press SKIP to skip to the next message e Press REPEAT to repeat the message Press twice to hear the previous message e Press X DELETE to delete the message e Press m PLAY STOP to stop the playback When messages are playing on the h
72. ur telephone company if A GB E e You have both caller ID and call waiting but as EDEDED separate services you may need to combine these CIOE services OAA e You have only caller ID service or only call waiting service e You don t subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment The time and date are sent by the telephone company along with the call information The caller ID information may not be available for every incoming call The callers may intentionally block their names and or telephone numbers To view call log entries with numbers between 16 and 23 digits you must save the entry to the directory see page 33 For instructions on viewing the digits see the first note on page 27 NOTE You can use this product with regular caller ID service or you can use this product s other features without subscribing to either caller ID or combined caller ID with call waiting service 29 Caller ID Caller ID operation Memory match If the incoming telephone number exactly matches a telephone number in your directory the name that _ appears on the screen matches the corresponding as name in your directory For example if Christine Smith calls her nam
73. wish to access other numbers such as bank account numbers or access codes from the directory caller ID history or redial list To get to the directory while on a call 1 Press MENU SELECT twice when in idle mode to enter gt DIRECTORY 2 Press WCID or DIRA to scroll to the desired number 3 Press MENU SELECT to dial the number shown To get to the caller ID history call log while on a call 1 Press MENU SELECT 2 Press WCID or DIRA to scroll to gt CALL LOG then press MENU SELECT 3 Press WCID or DIRA to scroll to the desired number 4 Press MENU SELECT to dial the number shown To get to the last number redial while on a call Press PAUSE REDIAL to show and dial the most recently dialed number If you press PAUSE REDIAL again within two seconds the number is not dialed NOTES 0 1 You cannot edit a directory entry while on a call For more details about the directory see page 24 2 You cannot copy a caller ID entry into the directory while on a call For more details about the caller ID history see page 29 3 If you press REDIAL PauseE while on a call you can only view the most recent call and you cannot erase the entry For more details about the redial memory see page 20 4 Press and hold OFF ctear to exit redial directory or caller ID history when you are on a call 22 Telephone operation Handset locator The handset locator feature is useful if you misplace your handset To start the pag
74. y Do not plug the product back in until it has dried thoroughly Install this product in a protected location where no one can trip over any line or power cords Protect cords from damage or abrasion If this product does not operate normally see the Troubleshooting section on pages 46 54 of this user s manual If you cannot solve the problem or if the product is damaged refer to the Limited warranty section on pages 60 61 Do not open this product except as directed in your user s manual Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks Replace batteries only as described in your user s manual see pages 5 6 Do not burn or puncture batteries they contain caustic chemicals This power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table cabinet outlet A Caution Use only the power adapter provided with this product To obtain a replacement visit our website at www telephones att com or call 4 800 222 3111 In canada dial 1 866 288 4268 Especially about cordless telephones Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the handset by radio waves so there is a possibility that your cordless telephone conversations could be inter

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