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1. 43 or HF answerback on or HF answerback off Using the speakerphone A colleague addresses you directly over the speaker with a speaker call You hear a tone before the announcement The other party s name or station number appears on the screen You can conduct the call with the handset or in speakerphone mode Lift the handset and answer the call Press the OK key to confirm your selection and answer the call Press the key and answer the call gt If handsfree answerback is enabled see below you do not need to switch on the microphone you can answer directly You can answer immediately in speakerphone mode If handsfree answerback is disabled default setting follow the procedure described above Placing a speaker call to a colleague gt Page 52 Enabling and disabling handsfree answerback Open the idle menu gt Page 22 Select and confirm the option shown Select and confirm the option shown 44 Enhanced phone functions es Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed you can use your telephone to speak to someone at the entrance telephone and to activate a door opener If you have the proper authorization contact your service personnel you can activate the door opener enabling visitors to open the door themselves by en tering a 5 digit code using a DTMF transmitter or installed keypad Speaking to vi
2. Open the Program Service menu gt Page 27 Destinations Confirm ui UCD Select and confirm the option shown UCD night on Confirm e UCD night off select and confirm the option shown Display the number of waiting calls Open the Program Service menu gt Page 27 Destinations Confirm E O C Select and confirm the option shown Calls in queue Confirm 1 Differing display view in a HiPath 4000 environment gt Seite 113 Special functions in the LAN not for HiPath 500 103 DISA intern Special functions in the LAN not for HiPath 500 If your telephone is operating in a HiPath 5000 environment multiple HiPath 3000 systems are interconnected via a LAN Local Area Network e g proprietary PC network You are conducting a call via the LAN PC network In this instance you must note certain particularities for some functions These are described in this section Leaving hunt group group call Prerequisite You are part of a hunt group group call gt Page 98 in another HiPath 3000 Open the idle menu gt Page 22 Select and confirm the option shown Enter the DISA call number of the other HiPath 3000 Confirm your entry Enter the DISA station number of your phone Confirm your entry Confirm select and confirm the option shown You belong to multiple groups associated with another HiPath 3000 Enter group number for directed joining leaving
3. Differing display view in a HiPath 4000 environment gt Seite 113 Enhanced phone functions 61 Recording a call If configured contact your service personnel for details you can record an ac tive call Prerequisite You are on a call the Recording key is configured gt Page 64 E Press the Recording key The LED lights up You and the other party hear an announcement that recording has started and as long as recording is still running you hear an acoustic signal approx every 15 seconds IE During recording it is not possible to add further call parties Stopping recording Press the Recording key which lights up The LED goes out Listening to a recording Playback of the recording depends on the voice recording system used see the associated user guide Transferring a call after a speaker call announcement in a group If this function has been configured contact your service personnel you can use a speaker call announcement gt Page 98 to announce a call in progress to a group of users gt Page 52 After a member of the group has accepted the call request you can transfer the waiting party Prerequisite You are conducting a call Confirm The other party is placed on hold Press the key shown Speaker call Select and confirm the option shown m Enter the group s station number Announce the call When a member of the group accepts the call gt Page 43 you a
4. Cler listo scarsia ditenun aaa Metta g Aha bad ae alee be oh Ae eed ia Aa 26 MGA ss dee base hee habeus Peele wehbe at ae cee es ee tow Eee Ae hae goo ae o 27 Program Service Menu 0 2 2 2 eee nee eee eee eee 27 Call preparation 0 0 a a a a a a a A ae a a a NAE ONSA 28 Call POPUD raa ai ai aiii at iada naia iaa a Pata aa a aa a 29 Audio accessories 0 0c cette 29 Basie MWHCHONG as acs 3ck see eh sets ee e gee ease 30 Answering a Call 4 2 haar ean badd ee daa id eee hari dan tidra ERAADA EAER 30 Answering a call via the handset 0 0 eee 30 Answering a call via the loudspeaker Speakerphone mode 2 2005 31 Accepting a call via the headset 0 cece eae 31 Switching to speakerphone mode 2 00 00 cece eee eee 32 Switching to the handset 0 0 0 cee 32 Open listening during a call aaua kee 32 Contents Making cals 2 2csc cng as ecient ee wad Peed ee en a eK ae oe Pe ad ae Ree ee eae ed 33 Of hook dialing e esscete eb ee eee deed edad Abad ded ead pete eed bth 33 On hook dialing fe cnsh pies deine EErEE pee dade eee eee Ree ARSE 33 Dialing with the headset connected 0 0 0 e tee ee 34 Dialing with DDS Keys 0 0 a ea e a ene teens 34 Redialing a number 00c0seesae eee eed ead pede ede pee ee eek eee Ree 34 Ending a Call i ccscdscuctvinae gage ay Wa pau digo oe adie a Te ag aie alae ge Mahe aestags 35 Rejecting calS se iraro reira
5. Functions tively Service menu With display gt Page 27 la key DD DO Code Tel data service 42 Temporary MSN not for U S v v 41 X Temporary Phone Z 508 IX Timed reminder on v 46 IX Timed reminder off v 46 X Toggle Connect v v 2 X Trace call v 84 X Transfer v e ea 500 v ane UCD Log on v 401 X Log off v 401 IX Available Z 402 X Not available VY 402 IX Work on v 403 IX Work off v 403 X UCD night on ye 404 X UCD night off a 404 IX Calls in queue v 405 X Use speed dialing v 7 X Change Speed Dial station Z 92 IX Display icons Status bar The ring tone is deactivated gt Page 111 The Do not disturb function is activated gt Page 73 The phone lock is activated gt Page 76 ages You received new voice messages gt Page 25 Call forwarding is active gt Page 37 Connection status The call is active The call has been disconnected 4 You have placed the call on hold e g consultation hold Your call partner has placed the call on hold
6. 10 Special functions in the LAN not for HiPath 500 DISA intern i or ae or Forwarding on il all calls o 2 external calls only o B internal calls only Save i Forwarding off Setting up follow me call forwarding You can activate deactivate call forwarding HiPath 5000 for your phone from other phones in the gt Page 37 environment Open the idle menu gt Page 22 Select and confirm the option shown DISA number of your HiPath 3000 Confirm your entry Enter the DISA station number of your phone Confirm your entry Activating Open the idle menu gt Page 22 Select and confirm the option shown Confirm select and confirm the option shown select and confirm the option shown Enter the destination phone number Confirm Deactivating Open the idle menu gt Page 22 Select and confirm the option shown Special functions in the LAN not for HiPath 500 105 DISA intern or Qor Night answer on Save Night answer off Using night answer If authorized contact your service personnel you can define telephones in oth er HiPath 3000 communications platforms as the night answer gt Page 63 Open the idle menu gt Page 22 Select and confirm the option shown Enter the DISA number of the HiPath 3000 to which the night answer phone is connected Confirm your entry Enter
7. Getting to know your OpenStage phone Call preparation Activate the function Call preparation to use en bloc dialing on your OpenStage 40 T This means You engage the line only after you have fully entered the number and confirmed Activate deactivating en bloc dialing Press the menu key select Block Dialing On or Block Dialing Off using the 5 way naviga tion key and confirm with Example Call preparation menu view Block Dialing On current status Block Dialing Off i An example of the display during en bloc dialing is on gt Page 23 For a description of en bloc dialing see gt Page 46 Getting to know your OpenStage phone 29 Call pop up Activate the function Call pop up so that if you are on a call you are notified on the display by a popup about a second incoming call Activating deactiviating call pop up Prerequisite Second call must be activated gt Page 55 Press the menu key select Call Pop Up On or Call Pop Up Off using the 5 way naviga tion key and confirm with Showing and processing a second call Example second call when call pop up is on Smith Michael3 16 L 100168 LX Jane Fonda Display Information about current call Pop up window with caller ID for incoming call Show menu 1 While talking to the first party confirm the entry Display using the 9 key 2 From the menu that appears select an action for dealing with the s
8. Internal calls Enter the station number External calls Enter the external code and the station number Your system may also be programmed so that you have to press the Inter IE eaP nal key before you dial an internal number To call an external party you have to enter an external code before dialing the party s telephone number Prime Line is not active contact your ser vice personnel The other party answers with speaker Lift the handset On hook dialing Speakerphone mode The called party does not answer or is busy Press the key shown The LED goes out Basic functions Dialing with the headset connected Prerequisite The headset is connected internal Enter the station number External calls Enter the external code and the station number C E The headset key lights up The connection is established as soon as your input is complete IE Make sure your headset port is set up properly gt Page 29 Dialing with DDS keys Prerequisite You have saved a number on a DDS key gt Page 68 7 Press the key with a saved number If the number is saved on the second layer press the shift key first 7 ___ Lift the handset q Press the key shown E You can press the DDS key during a call and automatically initiate a call back gt Page 36 Redialing a number The last ten external telephone numbers dialed are stored automatically IiE If this feature is configured con
9. Please dial Status i Stored numbers Caller list Appearance during en bloc dialing Example You have deactivated Call preparation gt Page 28 and are entering a number 10 29 Wed 28 Nov 07 22 Please dial Digits already entered Dial the phone number Cancel entry 24 Getting to know your OpenStage phone Appearance during an ongoing call Example You are connected with a caller as Icon indicating call status Smith Michael3 16 Call duration L 100168 Current connection Consultation Start conference Options relevant to situation scroll bar shows that more op Start transfer tions are available Directory Icons for frequent call states Explanation The call is active The call has been disconnected You have placed the call on hold e g consultation hold Your call partner has placed the call on hold IiE Detailed descriptions of the various functions can be found in the sections Making calls basic functions gt Page 30 and Making calls enhanced phone functions gt Page 42 Getting to know your OpenStage phone 25 Mailbox Depending on the type and configuration of your communications platform contact the relevant service personnel messages from services such as HiPath Xpressions are displayed in this ap plication in addition to messages received Messages You can send short text messages to indivi
10. You have programmed the function Show call charges on a key gt Page 64 The LED lights up to indicate that a you have conducted a chargeable call since the last time you viewed the charges Press the Call Charges key Chargeable calls are displayed Press to display further chargeable calls Select and confirm the option shown select and confirm the option shown select and confirm the option shown select and confirm the option shown 72 Displaying and assigning call charges Dialing with call charge assignment You can assign external calls to certain projects Prerequisite Your service personnel have defined account codes for you Open the Program Service menu gt Page 27 Select and confirm the option shown Select and confirm the option shown Hid Enter the account code if nec Press this key or May be necessary depending on configuration contact your service personnel Enter the external phone number D IE You can also enter the account code during a call 1 Differing display view in a HiPath 4000 environment gt Seite 113 Privacy security 73 Ringer cutoff on Ringer cutoff off DND on DND off i Privacy security Turning ringer cutoff on and off If you do not wish to take calls you can activate the ringer cutoff function Calls are only identified by one ring signal an indication on the display and a key which has been programmed t
11. active gt Page 37 Idle menu When in idle mode press a key on the 5 way navigator gt Page 18 to display the idle menu You can call up various functions here It includes selected functions from the Program Service menu gt Page 27 The idle menu may contain the following entries Caller list Forwarding on Lock phone DND on Advisory msg on Ringer cutoff on Send message View sent message View callbacks Directory HF answerback on Suppress call ID Waiting tone off DISA intern 2 1 Must be activated by service personnel 2 Only appears when there are messages that the recipient has not yet viewed 3 Only appears if callback requests are saved Getting to know your OpenStage phone 23 Telephony dialogs Connection dependent conditions and situations e g when your telephone rings when dialing a number or during a call are depicted graphically on the display Situation dependent functions that automatically appear on the display can be selected and acti vated with the 5 way navigator gt Page 18 IIE The scope and type of functions that may be offered automatically varies When an arrow appears to the right of a selected entry then another menu level is available which you can select with the 9 or op keys gt Page 18 Appearance during dialing Example You have deactivated Call preparation gt Page 28 have lifted the handset or pressed the speaker key 10 29 Wed 28 Nov 07
12. callbacks Show callback destinations gt Page 41 Pickup directed Pickup directed gt Page 42 Caller list Call list log gt Page 47 Use speed dialing Use speed dialing Change Speed Dial Speed dial gt Paga n1 Call wait term Second call release gt Page 56 Call wait trm off Second call on off gt Page 56 Ringer cutoff on off Ringer cutoff on off gt Page 73 In Out of hunt group All hunt groups on off gt Page 98 Join leave group Hunt group on off gt Page 98 Transfer trunk Transfer trunk 11 Fixing problems Invalid entry Not authorized Currently not possible Invalid station number Key memory is full Fixing problems Responding to error messages on the screen Possible cause Station number is incorrect Possible reaction Enter correct station number Possible cause Locked function selected Possible reaction Apply to service personnel for authorization for relevant function Possible causes Dialed a non existent station number Called phone is unplugged Possible reactions Enter correct station number Call this station again later Possible cause Dialed your own station number Possible reaction Enter correct station number Possible cause The system currently has no free space for external station numbers Possible reaction Try again later Fixing problems 117 Key affects other layer Possible cause 1 If Clear other layer ap
13. dialing 0 a 60 MACE calling aaas 75 Transter Cal rresia 36 96 after announcement sssesssseseesrreesrernsaseernnesenennas 61 Troubleshooting ec eeeceeeeeeeeeeeeeeteeeeeeeeteeaeeees 118 Trunk flasin a iaaa 62 TRUNK KOYS ncaa 91 Trunk reserving ceceecceceeeeceeeeeeeeecneecaeeeeeeeeeeeeeteees 53 U MGS Dis a AAE a 103 Unanswered calls ccccccccceeceseeceeeeaneeseeeeeeceaees 26 User interface 2 0 cece ccccccessesececeeeceaeeeeeeeeanenseeeeeeeaaees 12 User SUPPOME siririna Wace te eden 10 V Variable call forwarding ccceceeeeeeneeeeeeenteees 37 W Wating Cals iecccesvescdcdeevspiacecdsspoeccaesvesadccenvbviancecdavuanes 82 WOK ME creision aa 104 Overview of functions and codes 123 Overview of functions and codes The following table lists all available functions as shown on the display If configured contact your service personnel functions can be activated interactively select confirm via the Program Service menu select confirm or enter a code or with function keys L Interac Via the Program Functions tively Service menu With display gt Page 27 la key DO DO Code Account code z 60 IX Advisory msg on WA P 69 X Advisory msg off v v 69 IX Associated dial v 67 X Associated serv z 83 IX Call waiting v v 55 X Waiting tone off v V4 87 X Waiting tone on v v 87 X Call wait term on y 490 X Call
14. eeeee 113 Activating deactivating the ringer 0 0 eet 113 Language for system functionS 0 0 0 0 0c eee 113 Testing the phone o0use0ec2s 344 ahs pases oxse eee es 114 Phone functions testing 0 2 c eee eee eee 114 Checking the key assignment 0 000 eee eee 114 Contents 9 Differing display view in a HiPath 4000 environment 115 Fixing problems 002 cece eee eee ee eens 116 Responding to error messages on the screen 1 eee 116 Contact partner in the case of problems 02 00 cece eee eee eee 117 Troubleshooting orres renine na aE SNEEN teens 118 Caring for your telephone 2 0 cents 118 OEK oir eeri ria Fake Be oe Be E E EO EE eae Bae n 119 Overview of functions and codeS saasaa aaau 123 10 General information General information About this manual This document contains general descriptions of the technical options which may not always be available in individual cases The respective features must therefore be individually defined in the terms of the contract If a particular function on your phone is not available to you this may be due to one of the following reasons The function is not configured for you or your telephone Please contact your system support representative Your communications platform does not feature this function Please contact your Unify sales partner for information on how to upgrade This user gu
15. member Press the flashing DSS key or trunk key Lift the handset On hook dialing Speakerphone mode Forwarding calls on trunks You can immediately forward internal or external calls to different internal or ex ternal telephones destinations External destinations require special configu ration in the system Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group Open the Program Service menu gt Page 27 Select and confirm the option shown If available press the CFW MULAP key You have programmed a key with the incomplete CFW MULAP function ex cluding the call forwarding type and destination gt Page 64 Press the required trunk key Enter the required trunk number Select and confirm the option shown select and confirm the option shown select and confirm the option shown Enter the destination number Confirm If available press the CFW MULAP key You have stored the call forwarding type and destination on the CFW MULAP key gt Page 64 96 Making calls in the team executive secretary configuration Forward Line Off CL or MA ana Hi S or Deactivating call forwarding Open the Program Service menu gt Page 27 Select and confirm the option shown Press the required trunk key Enter the required trunk number If available press the CFW MULAP key IiE If you have activated cal
16. on an entry Confirm Removing an entry from the caller list Prerequisite You are viewing the detailed view of a call Select and confirm the option shown Dialing a number from the internal directory The internal directory contains all station numbers and system speed dial num bers assigned to a name Contact your service personnel to find out if one was configured for your system Prerequisite Names have been assigned to the station numbers stored in the system Lift the handset Press the key shown The LED lights up Open the idle menu gt Page 22 Confirm If several directories have been configured not for HiPath 500 Confirm The first entry is displayed on the screen Press the relevant key to select the next previous entry select and confirm the option shown to see the next eight entries in the list select and confirm the option shown to see the previous eight entries in the list Enter the name you want to find or just the first few letters using the alphanu meric keypad gt Page 20 The entry you wish to dial appears on the screen Select and confirm the option shown Enhanced phone functions 49 gt or Directory if nec 2 LDAP Cadi if nec if nec Delete Character Search Using the LDAP directory not for HiPath 500 If configured ask your service personnel you can search for directory data in the LDAP database and dial the number of any subscriber
17. saved number by pressing the key gt Page 34 You can also save a number during a call Enhanced phone functions 69 Assign telephony function v l Prog feature key if nec Next layer Key label Change Default label Save previous Exit Clear key Changing the label The label set when a repdial key was programmed can also be subsequently changed IIE You cannot change the labels on function keys Changing the label Hold down the key shown Confirm the option shown or Open the Program Service menu gt Page 27 Select and confirm the option shown Press the required key Select and confirm the option shown Select and confirm the option shown Confirm Enter text via the keypad max 12 characters gt Page 21 Select and confirm to reset to the default label Confirm to apply the changes Select and confirm to reject the changes made Confirm IIE Adapt the contrast of the key label to your surroundings gt Page 109 Deleting sensor key programming Deleting a function phone number label Press and hold the required sensor key Select and confirm the option shown 70 Displaying and assigning call charges Show call charges Displaying and assigning call charges Displaying call charges not for U S For the current call Call charges are shown by default on the display when a call ends If you want to display call ch
18. selection key for every other team mem ber This means that each team member can be reached directly by other team members at the touch of a button Understanding LED messages from DSS keys LED on the DSS key is off the team member is not engaged in a phone call LED on the DSS key is lit the team member is engaged in a phone call or has activated do not disturb LED on the DSS key is flashing rapidly a call has arrived for you and needs to be answered LED on the DSS keys is flashing slowly a caller is trying to reach another mem ber of your team who has not yet answered Using DSS keys to answer calls Prerequisite Your telephone rings or the DSS key flashes Press the flashing DSS key This is not necessary if you are called directly DSS key flashes quickly Lift the handset On hook dialing Speakerphone mode Calling a team member directly Press the DSS key If the team member you wish to reach is engaged in another call the DSS key on your telephone is lit You can still make the call in this case If the party does not answer Lift the handset On hook dialing Speakerphone mode Transferring a call in progress Press the DSS key and announce the call if necessary Replace the handset Press the key shown Making calls in the team executive secretary configuration 95 1 all calls 2 external calls only B internal calls only Save Accepting a call for another team
19. service Confirm Deactivating Select and confirm the option shown Service personnel can also configure an automatic night answer service The automatic night answer service activates at specific times for your telephone de pending on how it is programmed You can deactivate the automatic night answer service or replace it with a night answer service you configured see above 64 Enhanced phone functions Assign telephony function Prog feature key Change key More features Shift Key Save incomplete gt v v 7 il o i 9 Exit e Another key Programming a sensor key You can program frequently used functions station numbers or procedures on your OpenStage 40 T s sensor keys Configuring function keys See also gt Page 19 i A list of all available functions is displayed see the overview gt Page 65 Example Programming the Shift key Hold down the key shown Confirm the option shown Open the Program Service menu gt Page 27 Select and confirm the option shown Press the key shown Confirm Select and confirm the option shown Confirm Select and confirm the option shown Some functions e g with Call forwarding cannot be saved completely This means that when later initiating the function by pressing the button further in puts are required Confirm Select and confirm the option shown The label appears automatically and cannot be alt
20. temperature bet ween 5 C and 40 C To ensure good speakerphone quality the area in front of the microphone front right should be kept clear The optimum speakerphone distance is 50 cm Do not install the telephone in a room where large quantities of dust accumulate this can con siderably reduce the service life of the telephone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic components and the plastic casing Do not operate the telephone in damp environments such as bathrooms Product support on the internet Information and support for our products can be found on the Internet at http www unify com Technical notes current information about firmware updates frequently asked questions and lots more can be found on the Internet at http wiki unify com Contents 5 Contents Important INOMNAVON i 245 244 446 640864 4e ee RSS b Raw RS 3 Trademarks i eccrater iad See Gah ded de dA a ok ie e 3 Location of the telephone n nananana 4 Product support on the internet 0000 cece eee 4 General INIONNAUONs 44 04 4084 9 45 e480 o04 dhe OhaBaw dd EAS 10 About this manual siae rerea saap SEE God Med PEMD EE DOH RA aS PEER Gas HOY a i 10 SEVICE 6 gp haan andes chai e Qadala a ARLE ah LR a a halon oy ae ee Mw ace ie OR 10 Intended USS dave ta eee aa a a a dykes eke tee Bee ag wena eens ba ides 11 Telephone type 2 0 0 0 teens 11 Spea
21. the OK dialog key to change the code Select and confirm the option shown You can also open the door without a doorbell ring Deactivating the door opener Open the Program Service menu gt Page 27 Select and confirm the option shown Select and confirm the option shown Accepting a call from an answering machine If an answering machine is connected to your system ask the responsible tech nician and you have programmed the answering machine s internal number on a key gt Page 64 you can accept the call from the answering machine The LED lights up Press the key shown 46 Enhanced phone functions gt oe or Please dial Cancel or q Making calls En bloc sending correcting numbers You can enter the number without the number being dialed straight away This means that you can correct the number if necessary The station number is only dialed at your specific request Prerequisite You have activated Call preparation gt Page 28 Internal calls Enter the station number External calls Enter the external code and the station number Dialing entered displayed numbers Lift the handset Confirm Correcting numbers entered IE A station number can only be corrected as it is being entered Station num bers stored for number redial for example cannot be corrected Press The last digit entered in each case is deleted Enter the required digit s Canceling en bloc s
22. up when a fax or a message has been received Deactivating signaling Press the flashing key Fax service The LED goes out Resetting services and functions system wide cancellation for a telephone A general reset procedure is available for initiated functions The following func tions are deleted if enabled e Forwarding on Advisory msg on Ringing group on Hunt group off Suppress call ID Call waiting tone off Do not disturb on Ringer cutoff on Received messages View callbacks Open the Program Service menu gt Page 27 Select and confirm the option shown Select and confirm the option shown 1 Differing display view in a HiPath 4000 environment gt Seite 113 More functions services 85 Activating functions for another telephone If configured contact your service personnel you can activate and deactivate the following functions for other phones associated service Do not disturb code 97 97 gt Page 73 Call forwarding code 11 12 13 1 gt Page 37 Lock and unlock phone code 66 66 gt Page 76 Ringing group code 81 81 gt Page 98 Leave an advisory message code 69 69 gt Page 81 Group call code 85 85 gt Page 98 Reset services and functions code 0 gt Page 84 Control relays code 90 90 gt Page 107 Night answer code 44 44 gt Page 63 Timed reminders code 46 46 gt Page 78 Open the Program Service menu gt Page 27 Select and confirm
23. wait trm off z 490 IX Callback v v 58 X View callbacks Delete WA V4 58 Caller list v Z 82 X Save number v v 82 X Conference v v 3 X Start conference v Add party v End conference v WA 3 View conf parties v v Remove party v A Drop last conf party 491 Consultation Wa X Return to held call v v O Quit and return Z v 0 Transfer Accept call v Control Relay On only for HiPath 3000 v 90 IX Control Relay Off only for HiPath 3000 v 90 IX Data I O Service 494 IX Directory 1 internal v 54 X 2 LDAP not for HiPath 500 v 54 X DISA DISA intern not for HiPath 500 v v 47 X 124 Overview of functions and codes Interac Via the Program Functions tively Service menu With display gt Page 27 a key DOD DD Code Discreet Call not for HiPath 500 945 DND on v A 97 IX DND off v v 97 X Door opener on v 89 X Door opener off PA 89 X DTMF dialing W 53 X En bloc dialing Dial v Forwarding on v Z 1 X 1 all calls v z 11 X 2 external calls only v z 12 X 3 internal calls only v v 13 X Forwarding off v v 1 X CFNR on zZ 495 X CFNR off Z 495 X Trunk FWD on v v 64 X Trunk FWD off v Z 64 IX Forward Line On Z 501 IX Forward Line Off v 501 X Headset X Answer a call v HF answerback on v 96 IX HF answerback off v 96 IX Hotline Join group v v 85 X Leave group v v 85 IX In hunt group v Z 85 X Out of hunt group v v H85 X Keypad dialing WA
24. you can enter the code 2 for am or 7 for pm default am Confirm Select and confirm the option shown Confirm Deleting and checking a saved appointment Press the key shown Select and confirm the option shown Confirm Select and confirm the option shown More functions services 79 Reminder at 1200 q gt s ra or o lund or Enter message text Send Using timed reminders Prerequisite You have saved a reminder gt Page 78 The saved time arrives The phone is ringing The appointment time is displayed Press key twice Lift the handset and replace it again If you do not answer the timed reminder it is repeated five times and then Ld deleted sending a message You can send short text messages to individual stations or groups of stations with system telephones Creating and sending a message Open the idle menu gt Page 22 Select and confirm the option shown Enter the internal station number of the recipient or group Select predefined text can be changed by service personnel and confirm Enter the code directly The code is shown on your display with the corresponding message Select and confirm the option shown Enter message up to 24 characters gt Page 20 Confirm IE Transmitted text messages are saved as callback requests on system tele phones with no display and on ISDN pulse or tone dialing telephones 80 More fu
25. you find there Prerequisite The LDAP search feature has been configured in the system Lift the handset Press the key shown The LED lights up Open the idle menu gt Page 22 Confirm If several directories have been configured Select and confirm the option shown Enter the name you wish to search for using the keypad gt Page 20 max 16 characters You can enter an incomplete name e g mei for Meier If configured ask your service personnel you can also search for surname and first name To separate surname and first name by a space enter 0 You can enter incomplete names e g mei p for Meier Peter Select and confirm each letter to be deleted The last letter entered is deleted i In large databases the results of the search may be incomplete if too few characters are entered gt Page 50 Confirm The name is searched for This may take a few seconds 50 Enhanced phone functions Call i o Scroll Next o Scroll Previous Call Modify search Show matches o Modify search The result is displayed If only one name is found it is displayed Confirm If several names are found max 50 the first name is displayed Press select and confirm the option shown select and confirm the option shown Select and confirm the option shown If no name is found If your search does not yield any name corresponding to your query you can ex tend t
26. 503 Lock all phones v 943 X Lock phone z 66 X Unlock phone v v 66 IX Change PIN V4 93 Mute on v v 52 X Mute off v v 52 X Night answer on v v KAA X Night answer off v v 44 IX Overview of functions and codes 125 L Interac Via the Program Functions tively Service menu With display gt Page 27 la key SO S Code Open door v 61 X Override v v 62 X Page not for HiPath 500 Answer page not for U S z 59 Park a call v 56 IX Retrieve call v 56 Phone test PA 940 Pickup directed v 59 X Pickup group v v 57 X Accept call v Prog feature key v 91 X Recording X Redial IX Reject calls Release X Relocate v v 9419 X Complete relocate v v 9419 Reserve trunk v X Reset services v HO X Retrieve line v 63 X Ring Transfer On WA 502 X Ring Transfer Off v 502 X Ringer cutoff on v v 98 X Ringer cutoff off v z 98 X Ringing group on v 81 X Ringing group off V4 81 X Room monitor Z 88 X Select language s LAS Send message v v 68 X View sent message v v 68 X View messages z V4 68 X Mailbox IX Shift Key X Show call charges own telephone y 65 X View call charges other party s telephone X Silent monitor not for HiPath 500 v v 944 Speaker call v 80 IX Suppress call ID v z 86 IX Restore caller ID v A 86 IX 126 Display icons Interac Via the Program
27. 60 Recording a Call 2 3 ccctawe chance aree dan giderdee engender eadethaeredade ches 61 Transferring a call after a speaker call announcement ina group 61 Send trunk flash not for HiPath 500 0 0 cee 62 Contents 7 If you cannot reach a destination 0 0 ec teens 62 Call waiting CAMP ON 1 tees 62 Busy override joining a call in progress auauua eee eee ee 62 Using night answer os s04 c4e04 aa Sen ead Reed A ee ee i ee a Y 63 Programming a sensor key 1 2 0 cece eee ae 64 Configuring function keyS 0 0 eee 64 Overview of functions 0 0 eee 65 Programming a procedure key 1 0 0 eee eae 67 Configuring repdial keyS 1 ete eens 68 Changing the label 2i 00 cheers nord ne aiae ada de4Gargbaaber ede gbard eben gedins 69 Deleting sensor key programming 00 ccc tees 69 Displaying and assigning call charges 70 Displaying call charges not for U S 0 0 tee 70 Displaying call charges for another telephone not for U S 2 0000 eee 71 Dialing with call charge assignment 0 00 72 PRIVACY SCOUNUY 6 oc secha dka paia oad bine Roe eee ede puid 4 73 Turning ringer cutoff on and Off 6 eens 73 Activating deactivating Do not disturb 0 2 eae 73 Caller ID suppression 0 0000 cee tee eee 74 olent MONRO 44422 203deiw arena teva Pe eal wine ee nee Pies ee oa Riis 74 Monitoring a roomser
28. UNIF Y your enterprise EUNT OpenStage 40 T OpenStage Key Module 40 OpenStage Busy Lamp Field 40 HiPath 3000 OpenScape Business User Guide A31003 S2000 U101 9 7619 u n F Y your enterprise Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and 15014001 standards and are certified by an external certification company Copyright Unify GmbH amp Co KG 07 2014 Hofmannstr 51 81379 Munich Germany All rights reserved Reference No A31003 S2000 U101 9 7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice Unify OpenScape OpenStage and HiPath are registered trademarks of Unify GmbH amp Co KG All other company brand product and service names are trademarks or registered trademarks of their respective holders unify com Important information Important information A For safety reasons the telephone should only be supplied with power e using the original power supply unit Part number L30250 F600 C14x x 1 EU 2 US 3 UK or A Never ope
29. aa ene Re Se ee oS ee See ee ee es die 35 Turning the microphone on and Off 2 2 0 2 etnies 35 Calling a second party consultation 0 0 0 cee eee 36 Switching to the held party alternating 2 0 0 0 0 eee 36 Transterring a Cales ses cere eines BAe de be eh ee ee ee ee eae 36 Call torwardinG cc n need cata saa canted A sev Road Pee eRe amar bees 37 Using variable call forwarding 0 000 cect tte ete ee 37 Using call forwarding no reply CFNR 00 cece eee eee 38 Call forwarding in the carrier network and forwarding multiple subscriber numbers MSN not for U S 002002 eae 39 Using callbacks 1i0 2000 08d4 09 aaa dene aadaoedae aly soot edad Melee eee eee 40 storing a Callbacks jie aons paises baat padded pea peas OEREN ESE 40 Accepting a Callback s 34 c acs45 ewhageidasehal ed ea eed aye eee he eh a eda eet aay 40 Viewing and deleting a stored callback 0 0c eae 41 Enhanced phone functions 000000 e ees 42 Answering Call aasre eid dee od od Bd ew aes ARANEA PR dea eed 42 Accepting a call with the headset 0 0 00 cece eae 42 Accepting a specific call for your colleague 1 eae 42 Using the speakerphone 2 0000 c eee ete eee 43 Answering calls from the entrance telephone and opening the door eee 2 0 62 ne renne eed ee deed he eed eed odes 44 Accepting a call from an answering machine 000 eee eae 45 Making cals nser
30. age phone OpenStage Busy lamp field 40 TL Your OpenStage 40 T can be configured as an attendant console in conjunction with an OpenStage Busy lamp field 40 ask your service personnel The OpenStage Busy lamp field 40 is a key module attached to the side of the phone that pro vides 90 illuminated programmable keys Like keys on the phone these keys can be programmed and used according to your needs gt Page 19 You can attach one OpenStage Busy lamp field 40 to your OpenStage 40 T Key label Your OpenStage Busy lamp field 40 is delivered with label strips Write functions or names in the white fields on the label strips Alternatively you can use the Key Labeling Tool to conveniently create new label strips You can find this including instructions at http wiki unify com wiki Key_ Labelling Tool Lay the labeled strips on the key fields and place the transparent cover over them rough side up Getting to know your OpenStage phone 17 Keys Function keys Function when key is pressed End disconnect call gt Page 35 Redialing gt Page 34 Button for call forwarding with red LED key gt Page 37 Open mailbox with red LED key gt Page 25 Open telephone menu with red LED key gt Page 27 1 If the LED key flashes on the phone your phone was configured as a forwarding destination Audio keys Function when key is pressed Activate deactivate head
31. all on hold Prerequisite One or more calls are on hold The phone is idle Open the Program Service menu gt Page 27 Select and confirm the option shown If the Retrieve gt Page 64 key is available press it Enter the noted trunk number If there is a Line key available for the relevant trunk this flashes slowly Press the key shown Enhanced phone functions 59 Start conference Conference Return to held call Conference gt Add party Conference View conf parties Next Exit list 23189 Coco gt Remove party Conducting a conference In a conference call you can talk to as many as four other parties at the same time These may be internal or external users You can only add parties to or remove them from a conference if you ini IE tiated the conference Call the first party Select and confirm the option shown Call the second party Announce the conference Select and confirm the option shown A tone sounds every 30 seconds to indicate that a conference is in progress If the second party does not answer Confirm Adding up to five parties to a conference Confirm Confirm Call the new party Announce the conference Select and confirm the option shown Viewing the conference parties Select and confirm the option shown The first party is displayed To display other parties confirm each subsequent display To exit the list Select and confirm
32. ange if no entries are made within 4 or 5 seconds Dialing with speed dial keys Prerequisite You have configured speed dial keys gt Page 51 Open the Program Service menu gt Page 27 Select and confirm the option shown Press the key shown Press the required speed dial key Configure a speed dial key You can program the keys to with ten frequently used phone num bers Open the Program Service menu gt Page 27 Confirm Select and confirm the option shown Press the key shown Press the required speed dial key If the key is already in use the programmed phone number appears on the screen Confirm First enter the external code and then the external station number Confirm If you make a mistake Select and confirm the option shown This deletes all entered digits Confirm Select and confirm the option shown 1 Differing display view in a HiPath 4000 environment gt Seite 113 52 Enhanced phone functions Delete Exit Calls Speaker call 4 VI Select and confirm the option shown Select and confirm the option shown Talking to your colleague with a speaker call You can make a loudspeaker announcement through a loudspeaker if connect ed ask your service personnel or to an internal user with a system telephone without any action on their part Open the Program Service menu gt Page 27 Select and confirm the option shown Select and confirm the option sho
33. ansferring calls directly to the executive phone 0 0 eee 99 Using team functions 1 0 0 ce ees 100 Activating deactivating a group Call 0 0 0 eee 100 Accepting a call for another member of your team 2 ee 102 RINGING OUP eivas rees pAn ecw aa daa ie SE ad we a ee 102 Uniform Call Distribution UCD 00 eee 103 Special functions in the LAN iG TOF PIP AN 200 3a 0 lt a 4c ae aka Soe ene ead omnae Sin 105 Leaving hunt group group Call 6 0 eee 105 Setting up follow me call forwarding 0 00 106 Using night answer eesse arena aa rene ee eta ee oe Pe oe eS PAR Hee Ea eet 107 RINGING QOUP esac 2esunadsg dapade ad ta eee eek Gd eee sth ee ag Gee ae ew ee areal a 108 Controlling relays only for HiPath 3000 0 2 eee 109 Opening a OOK i eese eaea beaded s dead eee hee ad dep easy adda gia bee weed 110 Individual phone configuration 2 005 111 Adjusting display settings 0 00 ee ee tees 111 Adjusting the display to a comfortable reading angle 2 020200000 111 Iluminated display 0 0 eee eee 111 Seng COMMAS ose Ak fad ease eee A ee bah ee ee ee eee A 111 Adjusting displays on the Open Stage Key Module 000202 ee eeaes 111 Adjusting audio settings 0 0 0 cee te eee 112 Adjusting the attention ring volume 0 00 ete 113 Adjusting the speakerphone to the room acousticS 0 2020e0 ee
34. ar the dial tone Y Enter the external phone number E 54 Enhanced phone functions Assigning a station number not for U S If this function has been configured contact your service personnel you can selectively assign a specific number DID number to your telephone before making an external call The assigned number then appears on the called par ty s display Open the Program Service menu gt Page 27 Calls Select and confirm the option shown Rufnr zuweisen Confirm v lil Enter the DID number you wish to use ERNE HEEE ma q Dial the external number Associated dialing dialing aid If this function has been configured contact your service personnel you can use a dialing aid to dial numbers and set up calls for your telephone The operating procedure depends on whether the dialing aid is connected to the So bus or the a b T R port You can also use your system telephone as a dialing aid for other telephones Dialing aid on the So bus On the PC select a destination and start dialing Pad The speaker on your telephone is switched on Lift the handset when the other party answers Dialing aid at the a b T R port On the PC select a destination and start dialing Lift the handset appears on the PC screen Pag Lift the handset Dialing aid from your telephone for another telephone Open the Program Service menu gt Page 27 Associated dial Select and confirm the option sho
35. arges as they occur during a chargeable call your service personnel must request this option from the network operator Call charge display must be requested from the network operator and configured by the relevant service personnel Depending on the setting call charges are displayed during or after a call Depending on the network operator free external calls are also displayed The message Free of Charge appears on the screen either before or during the call If the cost indication facility has not been installed the display will show the di aled number and or the length of the telephone call Tl If a call is forwarded call charges are assigned to the destination of the call transfer operation For all calls and for the last call Connection charges for the last chargeable call made are displayed first After five seconds the accumulated connection charge total is displayed Open the Program Service menu gt Page 27 Select and confirm the option shown Select and confirm the option shown 1 Differing display view in a HiPath 4000 environment gt Seite 113 Displaying and assigning call charges 71 Next Print o Clear o Add information o Exit Displaying call charges for another telephone not for U S If configured contact your service personnel you can also display and print chargeable calls for another phone for instance for a pay phone Prerequisite
36. ceed iyadeciativeescuddivexteai audits 46 RING ONS sss cpenceeitiveetesti tease vii gyecexdinecevestinde Gude 112 SAVING ssri sed dacedasnncececaysnnacsiisvebescadannee dees neate 68 Ring transfer in an executive secretary team esee 99 RING VOIWIMG ii c2 ctvetied ctennddese ede aetieteasencn edd eats 112 O Ringer cutoff aif h cori dad Senso ci nann na SoG snadbsdnoattoviaied 73 Ringing GOUD essensie naira a 102 Open listening 2 eeeeeseeeeeees tsetse eee teeteeeeeeeneenaes 32 Poti Ta a TEA E E T 75 Opening a OOP ee eeceeeeeeeeeeeeeeeeeeeteeeeeeettaeeeeeeeaaes 44 WIN a COUG cc22 iecccctesiaaececessteacneds eesacccuebsiasnecseessaee 44 OpenStage Busy Lamp Field 40 16 S OpenStage Key Module 40 neeesser 14 Operating instructions 2 0 cece center eeeeetteeeeeeeaes 3 Safety notes ooo ec ee eeceee eee eecteeeeeeeaeeeeeeteaeeeeeenaas 3 Operating steps Second level iicesiecisseecnesicsedeteaasseesueeevewedeasseeceevsenes 34 programming a Key ooo eee seeteeeeeeeeteeeeeeettteeeeeeeee 64 67 Secondary line ooo eeeeeeeeeeeeeee eee eeeeeeeeeeteteeeeeeentieeeere 91 Qutgoing calls sersrrscccarensaan tanec 26 Secret busy override cecceceeeceeeeeecccceeeteeeeeeeeeees 74 Overload eeii 82 SOMSOMS 02 ceeccccceceeeeceeeeeeeeceeeeeeseaaaaeeeeeeaaaeaesseaaaeeneeees 90 SOWINGS nnec nan RA 111 Shared a e 91 P SIFE agnis aani a aaa 34 Shift key oo eeeceeecceeceeeeceeeeeeceeeeeeeeeeeseaeeeeeeeeesseeeeeeeess 34 Parking cal oiran a 57 Sheh
37. code is shown on your display with the corresponding message VV Predefined messages with a colon can be completed by entering a digit Select and confirm the option shown Enter message up to 24 characters gt Page 20 Confirm Deleting advisory messages Open the idle menu gt Page 22 Confirm When the Advisory message is available gt Page 64 the LED lights up Press the key shown More functions services Displaying the number of waiting calls overload display You can show the number of external waiting calls on the display if you pro grammed the View number of calls key gt Page 64 C Press the Calls in Q key If the number of waiting calls exceeds a preset limit while you are engaged in another call overload the LED on the key lights up Contact your service per sonnel to find out the waiting call limit e LED off There are no waiting calls e LED is flashing slowly The set limit has been reached e LED is flashing quickly The limit has been exceeded overload Using another telephone like your own for a call Other parties can temporarily use your phone like their own for an outgoing call Open the Program Service menu gt Page 27 PIN and Authorization gt Select and confirm the option shown Temporary Phone Select and confirm the option shown 1 i Enter the number of the other user i Enter the other user s code gt Page 77 if nec If the other user has not s
38. ct your service personnel this may be necessary so other team members can also pick up the call on hold Retrieving the call Press the trunk key flashing slowly Making calls on multiple lines alternately Prerequisite You are conducting a call via one of your group s trunks Another trunk key is flashing Press the flashing trunk key The first call party is on hold on the other trunk Press the trunk key flashing slowly The second call party is on hold You can switch between lines as often as you wish Press the trunk key flashing slowly each time MULAP conference release If configured consult your service personnel you can program a sensor key on your phone with the function MULAP Privacy Release gt Page 64 The default label is Priv Release If you program this key you do not have to use the menu to set up a conference Your team partner only has to press the flashing trunk key associated with your trunk on his or her phone to immediately join the conference You are conducting a call Press the Priv Release key The LED lights up Up to three team members can now join the conference Prerequisite The trunk on which you are speaking is configured on the other phone as a trunk key Press the flashing trunk key 94 Making calls in the team executive secretary configuration if nec II gt oe or ell or Direct station selection key Each team member has a direct station
39. ctory ooo eee eeeeeeeneeeeeeeennteeeeeeeneeeeeeenaas 48 IP telephony c2tecnceeebetigessisstttags E 105 K Key modules 0 00 eee eeeeeeeeeeeeeeeeeeeteeeeeeeeeteenaaees 14 16 Keypad ieccvec seeceeecd satadeveessiaceeved naaccevd naka eves stacuevevnnase 20 Keypad dialing ceeeeeceeeeeseceeeeeeeeeeaeeeeeeeneeeeeseaas 87 Keys SAVING incomplete eee eeeeeteeeeeeeetteeeeeeeaes 64 L LAN telephony s2c cidctn neste cratic eranadereriiedennnd 105 LDAP telephone database ccceseeeeeeereeeees 49 Leaving an advisory Message eeeeeeeeeeeeeeeeeeetees 81 LED tunk KOYSieiece estes idea vie eiieie ee inadieeetneieeeenins 92 LED display direct station selection keys n se 19 function KEYS 0 eee eeeeeeeeeeeeeeeteeeeeeeeetaeeeeeeenaeeeeeeeaas 19 LED messages understanding e 65 95 98 Line seizure automatic 0 0 0 cece cccceceseeeeeeeeeeeeeeeeees 33 Line UTI ZATION 2 e escecgeet nas ceecss Lideeeevinacedednticeestiantes 91 Location of the telephone cccceceeeeeeeeeeteeees 4 Locking all phones c ccccecscceeesssneceeeeeeeneeeeeeteneee 77 Locking unlocking eeeeeeeceeeeeteeeeeeeeeeeeeeeeeenaeeeeeeenaas 76 LOUCSPCAKEN ssirirniuinensisisinnaa ia 31 M Making calls with a headset 2 0 42 Making external calls 0 ececeeeeeeeeeeeeeenteeeeeeenaes 33 Making mobile calls 0 ceceeceeeeeseeeeeeeeesteeeeeeeaas 82 Index 121 Making trunk cal
40. dialing 000 e eee eee 87 Controlling connected computers programs telephone data service 88 Communicating with PC applications over a CSTA interface 00020 2000s 89 Controlling relays only for HiPath 3000 0 0 0 ee eae 90 Sensors HiPath 33x0 35x0 only 6 tee 90 Paging persons not for USA not for HiPath 500 000 c eee eee eee 90 Contents Making calls in the team executive secretary configuration 91 LINCS 4 2 i88dew edad bhaa es Piasd Phe etd beade ehdad beads eiane bad eeeid Pe aaah 91 Line utilization xassa sran tinaaa ne tent tne 91 LING SCIZUTG 24 5 eae ade ad aad eee Pe ae Ae oa te EDA ad aaa da 91 TUUK KGS see tate EAEE E E E a ake ald Re aca Soe ee ee S 91 Answering calls with the trunk keyS 0 0 0 0 00 eee eae 93 Dialing with trunk keyS 0 0 eee 93 Placing a call on hold on a trunk key and retrieving the held call 0 93 Making calls on multiple lines alternately 0 000 e eee 94 MULAP conference release 0 00 cee eens 94 Direct station selection key 0 ee tetas 95 Using DSS keys to answer calls 0 0 0 0 et tee eee 95 Calling a team member directly 2 0 0 0 0 0 ccc eee 95 Transferring a call in progress 2 6 eee eae 96 Accepting a call for another team member 20 0000 e eee eee eee eee 96 Forwarding calls on trunkS 20 0 tetas 97 Tr
41. dual internal stations or groups In idle mode gt Page 21 the following signals alert you to the presence of new messages key LED lights up e Display gt Page 21 Press the mailbox key LM Example Caller ID Possible functions Delete III For a description of how to edit the entries gt Page 80 Voicemail If your telephone is connected to a voicemail system such as Entry Voice Mail the Mailbox key will also light up to alert you to any messages that have arrived To play back your voicemail follow the instructions on the display 26 Getting to know your OpenStage phone Caller list If you are unable to accept an external or internal call the call attempt is stored in the caller list You can also store external calls that you have answered in the caller list contact your service personnel Your telephone stores up to ten calls in chronological order Each call is assigned a time stamp The most recent entry not yet answered in the list is displayed first Multiple calls from the same caller do not automatically generate new entries in the caller list Instead only the most recent time stamp for this caller is updated and its number incremented The caller list is automatically displayed gt Page 22 in the idle menu gt Page 47 i Callers with suppressed numbers cannot be saved in the call log Information is displayed regarding the caller and the time at which the ca
42. e Select and confirm the option shown This deletes all entered digits Confirm Select and confirm the option shown i gt Select the saved procedure by pressing the key Procedures with activatable deactivatable functions are activated with one press of the button and deactivated with the next You can press the procedure key during a call to automatically send the saved digits as DTMF signals gt Page 60 For display messages when saving procedures see gt Page 116 68 Enhanced phone functions Assign telephony function e v l Prog feature key Change key if nec Next layer Destinations Repdial key Exit i e Another key Key label Configuring repdial keys You can also program internal and external station numbers on the second level The LED function is not available for internal station numbers on the second lev el To program the second level you must program a Shift key gt Page 64 See also gt Page 19 Hold down the key shown Confirm the option shown Open the Program Service menu gt Page 27 Select and confirm the option shown Press the key shown Confirm Select and confirm the option shown Confirm Confirm Enter the station number If you make a mistake Press This deletes all entered digits Confirm Select and confirm the option shown Select and confirm to assign a label gt Page 69 IE You dial the
43. e Sh NVE EE lfa 3 Personal identification number n T77 Silent monitor Phone NOON arane T R 74 locking another 00 0 eee eee e eee eeeeeetteeeeeeenaeeeeeeeaaes 77 Single line telephone c cscssceseesessessesessesesseseesseeees 11 locking unlocking centrally sssseesssserresesereeeeseeee 7 Speaker call retiem ein ei 52 testing 2 2 eeeceeeeeccececce eee eeeeeeeeeeeeeeneaaeeeeeeeeeeeeteeeneees 114 Speakerphone distance ccccsscscesceseseesesteseseeeeeees 4 using another phone like your OWN seceeee 82 Speakerphone mode cccceeeeeereeeeees 31 32 113 Phone functions testing ceceseeseeeeteeees 114 Special dial tone ccccccsccceccseecsseesseceseeseecsseeaes 73 Phone settings esensia aia 111 Speed dialing Pickup call sees fecctseateretaasitdens tatdelentamtncntaness 42 102 ELaNA 51 PIN ae aa aiaia aaa eed 77 saving station speed dialing c cccccccseeseeeeeee 51 for a telephone sssssssssirssssssrirssensrrrrrrnennrrnrrnnnn nnns 76 suffix dialing aa eisai aed bul daasiendsa errnrnre en 51 PIN SAVING sesseesseeseeeeeseeeeeeteeesneeeeneeeteeetennttee 17 SYSTEM nnna a 51 Placing a call on hold Station number nihe team oescsencneacnnnrennen snes 93 deactivating display c cccsccseseseseseseeeeeeeeen 74 Primary line cccececceeeeeeeeeeeeeeecaeeeeeeeeeeeeeseetenneneaeees 91 SUPprESS N cisienirasissciassiicasvisnbesissnsinsnsnvaisradecatogan 74 Private line scnecno
44. e rtea Mae ead ae A SR he eh eee kee 46 En bloc sending correcting numbers aaau aaae 46 Using the callerlist eai drei dancsuareiadugeead abigegbadediareenadad baredend 47 Dialing a number from the internal directory 1 2 saaana cece ee eee 48 Using the LDAP directory not for HiPath 500 0 0 eee eee 49 Making calls using system speed dial numbers 0000 eee ee eee 51 Dialing with speed dial keys 2 0 tet eee 51 Talking to your colleague with a speaker call 0 0 c ec eee 52 Talking to your colleague with discreet calling not for HiPath 500 53 Automatic connection setup hotline 2 2 0 eae 53 Reserving a TUNK eee riea arenae a a aa a a eed ay ebaddegad A E E 53 Assigning a station number not for U S auaa aaa eae 54 Associated dialing dialing aid anua auaa aaa 54 During atal s ererenres einsa eau eee Vial eed A oo ae AAE SES eee EE EENE ESA 55 Using call waiting Second call 0 0 tees 55 Preventing and allowing call waiting automatic camp on 0c eee eee 56 Turning the call waiting tone on and off 6 2 eae 56 SAVING a number ex 4 hed Meek aeed a dea EA eee RA ta eaten eed date Sea 56 Parking acallar aoc dbor ch eid eg blonrdbdonedods dbasneebod ed ada geand ano 57 Holding external calS e eeraa fete tee 58 Conducting a conference i sss serar rereana tees 59 Activating tone dialing DTMF suffix dialing 0 0 0 c eee eee
45. econd party Consultation gt Page 36 Take call gt Page 55 Start conference gt Page 59 Start transfer gt Page 36 Phonebook gt Page 48 Put the call on hold Quit and return Audio accessories Press the menu key and select entry Audio accessories using the 5 way navigator Set the following options accordingly e cordless Headset Off or cordless Headset On or e Conference Equipment Off or e Conference Equipment On and confirm using Audio accessories Ojjj Conference Equipment off 30 Basic functions gt fan if nec or L Basic functions IiE Please read the introductory chapter Getting to know your OpenStage phone gt Page 12 carefully before performing any of the steps described here on your phone Answering a call Your OpenStage phone rings with the tone signal set when an incoming call is received The call is also visually signaled on the call display When you receive an internal call your telephone rings once every four sec onds single tone sequence When you receive an external call your telephone rings twice in rapid succes sion every four seconds dual tone sequence When you receive a call from the entrance telephone your telephone rings three times in rapid succession every four seconds triple tone sequence If a call is waiting you hear a short tone beep every six seconds ne Your service personn
46. eees 33 F Fax detalls re 84 Forwarding MSN if CO nerca aia 39 multiple subscriber number MSN n se 39 Forwarding MSN in CO nesssesersseserreseeerrsssrerrnssns 39 Funcion Keys ccc c2i cc cies ceeds iisdeeeesinaecevtnhaceeeiiaes 17 Functions activating deactivating for another telephone 85 programming on a key eeeeeeeeeeeeeeeeenteeeeeeeeaes 64 POSOUIAG ecseri aa 84 using from the outside a se 86 G General information ccccccccccccesesseseeesseeeenseeesees 10 Graphic display 0 ecceeeeeeeeeeeeeeeeceeeeeeeetteeeeeeeaaes 21 GROUP Call eiee a a a ces 100 H Handsfree answerback ussssecsscreicseeerreesrrrerenen 43 OM EEI EE E A T TT 43 OW eeeehatecetetadeccacr choad vatics aii eaaa odii addaa 43 Headsel ians siro a haveceearmseereaeste 42 HiPath 5000 OPENING A MOOK sessie aras eE EE 110 POIAYS sahar nra A 90 109 OMG EE EEEE E E A T 58 HOUING aiaa EE lied 53 Hotline delayed oi cccccciseccccectensgeceeeueenededeerteeeeeeetbeeee 53 TUNE QPOUP sescdeceevsnnedevivrvtedacdevsnbdaccecwvnnedeneenvinedstivven 100 ICONS iraan aiani aa aaa adaa anaia 126 CONNECHION StatUS sernai idi 24 MESSAGES oponie nadaa 22 status DAR tusitusi die a aa ea a aa 22 Iluminated display s ccssrsississinsssiriiriananiuniiannan nainis 111 Important information cccccceeeeeeeeeeeeeeeceneeeeeeeees 4 INCOMING CAMS eociee ceig deter stag cxesse ce tecesssseeeece teveacereeees 26 Internal dire
47. eite 113 Using team functions 99 Leave group e Join group Mi orl 301 X Group name o 301 Group name Next e Leave group e Join group e Leave all groups e Rejoin all groups You belong to multiple groups or to one group with trunk keys in cluding executive secretary configuration Open the idle menu gt Page 22 Select and confirm the option shown select and confirm the option shown Press the Hunt group If an X appears between group trunk number such as 301 and group name the audible tone is active for this group or trunk No X means that the audible tone is deactivated Confirm The next group trunk number is displayed with a group name Select and confirm the option shown The audible tone for the group trunk displayed is deactivated Select and confirm the option shown The audible tone for the group trunk dis played is activated Select and confirm the option shown The audible tone for all groups and trunks is deactivated Select and confirm the option shown The audible tone for all groups and trunks is activated ma If you have activated the audible tone for another group trunk or deactivat ed the audible tone for all groups trunks you belong to you will hear a spe cial dial tone when you lift the handset 1 Differing display view in a HiPath 4000 environment gt Seite 113 100 Using team fu
48. el your telephone is part of a team The team consists of internal phones that are able to use certain functions Activating deactivating a group call ne Special features must be taken into consideration if your telephone oper ates with HiPath 5000 system networking via PC network gt Page 103 If configured consult your service personnel you belong to one or more groups of stations which can be reached via hunt group or group call station numbers Incoming calls are signaled one after the other hunt group or simultaneously group call on all phones in the group until a group member answers the call You can also belong to a team including executive secretary configurations in which station numbers are programmed on trunk keys gt Page 91 Each station in the group can still be reached via their personal station number You can activate and deactivate the audible signal for a hunt group group call or individual trunks in a group including executive secretary If the LED on a programmed Hunt group key is illuminated gt Page 64 this means that the audible tone was activated for at least one group This function is not available for the executive phone in team executive secretary configurations Open the idle menu gt Page 22 Select and confirm the option shown select and confirm the option shown Press the Hunt group 1 Differing display view in a HiPath 4000 environment gt S
49. el can adjust the ring cadence for external and inter nal calls for you In other words different ring cadences can be set for dif ferent internal callers If transmitted calling party information name phone number appears on the graphic display IiE An incoming call will interrupt any ongoing telephone setting operations Answering a call via the handset The phone is ringing The caller appears on the screen Lift the handset Set the call volume Keep pressing the key until the desired volume is set Basic functions 31 q or Answer if nec or L if nec or L Answering a Call via the loudspeaker speakerphone mode Suggestions for using speakerphone mode e Tell the other party that you are using speakerphone mode The speakerphone works bests at a low receiving volume The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm approx 20 inches The phone is ringing The caller appears on the screen Press the key shown The LED lights up Confirm The speakerphone function is activated Set the call volume Keep pressing the key until the desired volume is set Ending a call Press the key shown The LED goes out Press the key shown Accepting a call via the headset Prerequisite A headset is connected i Make sure your headset port is set up properly gt Page 29 The phone rings The key flashes Press the key sh
50. elect the language you wish to use such as Spanish and press the OK di alog key to confirm 112 Testing the phone Testing the phone Phone functions testing You can test your phone s functionality Prerequisite The phone is in idle mode Open the Program Service menu gt Page 27 Select and confirm the option shown If everything is functioning correctly all LEDs on the phone and on the key module flash e your station number is displayed e all pixels are active on the display e the ring tone is audible Checking the key assignment You can check key assignment on your phone to determine which functions are assigned to which keys Open the Program Service menu gt Page 27 Prog feature key Select and confirm the option shown Press any key The key assignment is displayed li e Select and confirm the option shown Differing display view in a HiPath 4000 environment 113 Differing display view in a HiPath 4000 environment Depending on the system configuration some functions may not always be of fered in the display as described in this document In addition display texts may differ from those described in this document ac cording to the system configuration The following table provides an overview HiPath 3000 display HiPath 4000 display Description Program Service Service menu gt Page 27 gt Page 36 Transfer Transfer gt Page 61 View
51. ending Select and confirm the option shown Press the key shown The LED goes out Press the key shown Enhanced phone functions 47 Caller list 3x Dalai Lama gt il DO Previous menu o or Next Using the caller list Detailed information as well as a sample display entry are provided on gt Page 26 Retrieving the caller list Prerequisite Service personnel has set up a caller list for your telephone Open the idle menu gt Page 22 Confirm the option shown 7 The most recent entry is displayed on the screen To view other calls confirm each subsequent display Ending retrieval Select and confirm the option shown Press the key shown The LED goes out Press the key shown The LED goes out Detailed view of a call Prerequisite You have retrieved the caller list and the selected entry is dis played Press to view detailed information see the example on gt Page 26 Select and confirm the option shown for a detailed view of further entries IIE An advisory tone marks the end of the list 1 Differing display view in a HiPath 4000 environment gt Seite 113 48 Enhanced phone functions Call Delete gt y or q or Directory if nec 1 internal o Scroll Next o Scroll Previous o ae Call Dialing a station number from the caller list Prerequisite You are viewing detailed information
52. ered The LED displays gt Page 19 and gt Page 65 show the status of the function Enhanced phone functions 65 Ui Ul Uf ea i IN EF UE Overview of functions The functions are split into the following menus Destinations e Feature Settings PIN and Authorization e Calls e More features i The available functions depend on your configuration If a function is miss ing contact your service personnel Saved function LED messages Call forwarding Forwarding trunk Forward Line Night answer Do not disturb Telephone lock Advisory message Ringer cutoff HF answerback on off Join leave group Caller ID suppression Call wait term Waiting tone off Ring Transfer Recording Door opener on off Control Relay only for HiPath 3000 Ringing group on Shift Key UCD Available on off Work on off Night answer on off MULAP Privacy Release Saved function is not activated Saved function is activated Callback You have no entry for callback You have an entry for callback Repdial key Internal Direct station select Party not on a call Party is on a call or has activated DND Flashing quickly I m being called please accept Flashing slowly another party is being called and has not yet answered Call key General call key Trunk key MULAP Key Temporary MSN No call via corresponding trunk Active call via the corresponding trunk Flashing quickly call on the releva
53. ervice Caring for your telephone Never allow the telephone to come into contact with coloring oily or aggres sive agents Always use a damp or antistatic cloth to clean the telephone Never use a dry cloth If the telephone is very dirty clean it with a diluted neutral cleaner containing surfactants such as a dish detergent Afterwards remove all traces of the cleaner with a damp cloth using water only Never use aggressive or alcohol based cleansers on plastic parts The use of scouring agents is also forbidden Index 119 Call charge assignment eect eetteeeeeeettteeeeeees 72 nd ex Call charges for another telephone cccccceeeeeeeeeeeeesereees 70 for your telephone ceeeeeeeeeeeeeeeeeeeeeenteeeeeeeaaas 70 i Call d rati n asioi aia aaea aaa 70 N umerics Call forwarding essernida anaa 37 S WAY NAVIGALOF see eesestestee testes eeeeseseseeseeneeeateneny 18 I SIU socks tec caine 39 Call log wtzecats yitandes vesuadedtei wed ceearetladeas veld ace tie 26 Gall POUD ernia aaa a aai aeaa 29 A Call regUESt siiin naniesiona 26 Activating dOOr OpeNer vesvi 44 Callwaltng e Advisory EN Ne Sa ae ae anata desea 81 ACCE PLING E E A T ET 55 deleting eei edd denarphlaldearpeiatdeareee 81 T ceases oe cece eas deen tees inten 56 AGO facet E E E A aes he eed ad deed 103 DFEVENING seccsececcccsssssesseessssseesesssssessessseseesesesseveeeen 56 ANNOUNCEMENT asesiad aali aiiin 52 Call waiting camp on Answerin
54. et a PIN he or she is prompted to do so on his or her phone ans Dial the external number This state is canceled as soon as the call is ended 1 Differing display view in a HiPath 4000 environment gt Seite 113 More functions services 83 Complete relocate Changing a number after exchanging moving relocating a phone When configured consult your service personnel you can move your number to any other phone Your phone to date is then assigned the old number of your new phone the number including phone settings e g programmed keys are exchanged Prerequisite Your old and new telephone are the first telephones at each con nection The telephones are in idle state The following procedure is carried out on the new phone Open the Program Service menu gt Page 27 Select and confirm the option shown Enter own station number Enter code telephone lock gt Page 77 Not necessary if you have not set a code Confirm gt If you change numbers of different system phones programmed keys are replaced with the default assignment You can however connect your phone to a different port and then carry out the procedure 84 More functions services More features gt Reset services Fax details and message on answering machine If a fax or answering machine is connected to your system and you have as signed the Fax details function to a programmable key gt Page 64 the key lights
55. g MACHINE seossseseeeesesessseteeseeessnnaeeeteeesean 84 tone Oi eenunoteisinek aa A 56 call PICKUP sisisi iestsiniiianareiniisarinki isani 45 Call waiting On off u 56 Assigning DID number aes ee eg eS er ae 54 Call waiting tone on off eeeeeeeeeseeeeeeeeeeeneneeen 56 Associated dialing dialing aid s ieee 54 Callback raner 40 Associated SEVICE iaa eari a aaa 85 Caller ID SUPPFeSSION o u iiinn 74 Attention ring VOIUME 1 0 eset 113 Caller list USING cccsssssscccscsssssessessseesssssssesssessesseeeeeee 47 P R ea a aR Calling a Second party eceeeeeeeeeetteeeeeettteeeeeees 36 Automatic een ee a EE E E EE AE E 61 preventing and allowing 56 alls in queue u 82 103 Automatic connection SETUP stescecittseeaeensstteanieatien 53 CE marking csscciievsascecccrvestacccavaphecadensstatecedavastedeeawssaaed 3 Automatic line seizure oo eeeeeeeeeeeeeteeeeeeeeeeees 33 Central telephone IOCK o n 77 OCFENR ciiin aen RERA T 38 Charges B for another telephone cccccceeeeeeeeeeeeeeenteees 70 BUSY override ccccccecccceessetstcseteseseseseseseeeeceees 62 74 for your telephone s sees eee tetteteeens 70 Checking the key assignment n se 114 Code dialing in ISDN ossei riaria 87 C COnference siiin idinaan iiia 36 Connection Options cceceeeeeeeeeceeceeeeeeeeeeeteees 13 Call Connection setup ACCEPUING cirein elo egal denial eed dads 30 AUTOM CG seceveccedndieeiecvensesiccvtu
56. gt Page 43 Prerequisite A connection is set up the microphone is activated Press the key shown The LED lights up Press the lit key The LED goes out 36 Basic functions Consultation Return to held call e Quit and return Toggle Connect Conference Leave conference Consultation lt e Transfer Calling a second party consultation You can call a second party while a call is in progress The first party is placed on hold Confirm Call the second party Return to the first party Confirm select and confirm the option shown Switching to the held party alternating Select and confirm the option shown Initiating a three party conference Select and confirm the option shown Joining calling parties from a conference Select and confirm the option shown IIE For more information on conferences see gt Page 59 Transferring a call If the person you are speaking to wants to talk to another colleague of yours you can transfer the call that colleague Confirm Enter the number of the party to which you want to transfer the call Announce the call if necessary Replace the handset Select and confirm the option shown 1 Differing display view in a HiPath 4000 environment gt Seite 113 Basic functions 37 Call forwarding Using variable call forwarding You can immediately forward internal or external calls to different i
57. h 02daes wack a Bal shawn edaad Fee ed dad ee wie E TERATE aed 75 Trace call identifying anonymous callers not for U S 0000 002 eee 75 Locking the telephone to prevent unauthorized use annann aaae 76 Locking another telephone to prevent unauthorized use 22000 cee ee eeeee 77 Saving your PIN cea ssrs ers bd Ga ee eka dee ARN Boe AEEA 77 More functions ServiceS 0 00 cece eee eee eee 78 Appointments function 00 0000 cc eee ee 78 Saving appointments 0000 eee eee 78 Using timed reminders 0 2 2 0 0c cc eee eee 79 Sending a message 1 eee 79 Creating and sending a message 00 79 Viewing and editing incoming messageS 0 0 eee 80 Leaving an advisory MESSAGE 1 tte ae 81 Deleting advisory messages 0 teas 81 Displaying the number of waiting calls overload display 00 0 eee eee eee 82 Using another telephone like your own for a call 20 0 00 cee eee 82 Changing a number after exchanging moving relocating a phone 83 Fax details and message on answering machine 000 c eee 84 Resetting services and functions system wide cancellation for a telephone 0 0 ee 84 Activating functions for another telephone 0 0 00 cee eae 85 Using system functions from outside DISA direct inward system aCCeSS 0 0 0 c ee teas 86 Using functions in ISDN via code dialing keypad
58. he OpenStage phone was developed as a device for speech transmission and should be placed on the desk or mounted on the wall Any other use is regarded as unauthorized Telephone type The identification details exact product designation and serial number of your telephone can be found on the nameplate on the underside of the base unit Specific details concerning your com munications platform can be obtained from your service technician Please have this information ready when you contact our service department regarding faults or problems with the product Speakerphone quality and display legibility e To ensure good speakerphone quality the area in front of the telephone front right should be kept clear The optimum handsfree distance is 20 in 50 cm Proceed as follows to optimize display legibility Turn the phone to tilt the display This ensures you have a frontal view of the display while eliminating light reflexes Multi line telephone executive secretary functions Your OpenStage 40 T is a multi line telephone This means that your service personnel can con figure multiple lines on your phone which is not the case with single line phones Each line is as signed an individual phone number which you can use to make and receive calls The programmable sensor keys function as line keys on multi line phones gt Page 92 When using a multi line phone to make and receive calls certain particulars must be taken into acco
59. he range of the search e g by deleting characters Select and confirm the option shown For further procedure see above If too many names are found If more than the maximum of 50 names are found corresponding to your query only an incomplete list of results can be displayed You can view these results select any of the names or change the search string e g narrow the search by entering more characters iil In this case it is advisable to narrow down the search so that all corre sponding names can be displayed Confirm to view the incomplete list For further procedure see above Narrow the search down Select and confirm in order to change the search string For further procedure see above Enhanced phone functions 51 Use speed dialing SE EF v Use speed dialing i EE Destinations Change Speed Dial Change rity H fee I U Save previous Next Change ii Making calls using system speed dial numbers Prerequisite You know the system speed dial numbers consult your service personnel Open the Program Service menu gt Page 27 Select and confirm the option shown Enter a three digit soeed dial number Suffix dialing If necessary you can suffix dial additional digits for example the user s exten sion at the end of the saved station number If this feature is configured a suffix is automatically dialed for example 0 for the exch
60. he system Establish a connection to the system Enter the station number contact your service personnel Wait for the continuous tone if necessary switch phone to tone dialing and en ter the internal number assigned to you and the corresponding PIN Enter the code only required if programmed in the system Wait for the dial tone and enter the code for example 97 for Do not disturb on If necessary make further entries refer also to the user guide for dial pulse DTMF phones Dial the external number You can only perform one function establish one outgoing connection ata lil time The connection is cleared as soon as the function is successfully activat ed In the case of an external call the connection is cleared as soon as one of the call partners hangs up More functions services 87 Keypad dialing m Using functions in ISDN via code dialing keypad dialing If authorized contact your service personnel you can access ISDN functions in some regions using codes Open the Program Service menu gt Page 27 Confirm Enter the required trunk number contact your service personnel Entering a code for required ISDN function contact your service personnel gt Contact your network provider to find out which ISDN functions can be code operated in your country Unify GmbH amp Co KG shall not be liable for damages costs which may be incurred by fraudulent activities or remote ope
61. ide is intended to help you familiarize yourself with OpenStage and all of its functions It contains important information on the safe and proper operation of your OpenStage phone These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or program ming an OpenStage phone IiE For your own protection please read the section dealing with safety in detail Follow the safe ty instructions carefully in order to avoid endangering yourself or other persons and to pre vent damage to the unit This user guide is designed to be simple and easy to understand providing clear step by step in structions for operating your OpenStage phone Administrative tasks are dealt with in a separate manual The Quick Reference Guide contains quick and reliable explanations of frequently used functions Service IiE The Unify service department can only help you if you experience problems or defects with the phone Should you have any questions regarding operation your specialist retailer or network ad ministrator will gladly help you For queries regarding connection of the telephone please contact your network provider If you experience problems or defects with the phone please dial the service number for your country General information 11 Intended use T
62. ideesiavabedscteeveandeeesxetbn 53 accepting from the answering Connection setup automatic ce ceeeeeeeeeeeeeeeeees 53 MACHING ccceccccccececccsceccceccecucececersesececessntecesens 45 Consultation srne a Garaane 36 accepting in a team oo eececcceccssecsecceeseccseeeesseeaes 96 Control relays siimi iginn dai aeiia iaia 90 ACCEPTING grOUP 2 00 eee eeeeececceeseeeeeeeeseeeeeeeeseaeeess 102 COSTA sidaccarvatanccarespenacacs rack adcdexveniacdespauenacaarvnoecadeev aut 89 ANSWETING oo cece ceceeeeeeeeeeeee eee eeaeeeeeeetteeeeeetiaeeeeereaa 30 GIStHIDULING occcarcarenenieii an n 103 entrance PhONE acaicsttcssinacteaanisainccanneseieteeadenarsunte 44 D forwarding cecscnsuarrancinaian a 37 forwarding in a team o 97 Details TAX EPEE E EE E E E 84 ADIGE sot seschssnartenncceslstecatan aaa tena 5g Dial E in a team with trunk Keys nsss 93 with en bloc dialing cccceceeeeeeeeeeeeceecteceeeeeeees 46 EUA ae M 57 Dialing pickup directed ecseecseecseeesseessescssesssesstesssesseeessees 42 from the caller list cceeeeeeeeeeeeeeeeeeeeeeeeeteees 48 Ce E 35 internal external Calls tees 33 retrieving from park nsa 57 58 on hook dialing ii a 33 transfer after announcement o 61 using DDS KOYS gt ianooii a a e ee 34 aNSFErT Ng osooso 36 96 using redial Pestsstntnstntnttttt ttnt ttt EE EEE EEE EEHEEHE EEEE E EEHEEHE Et 34 using DSS keys in a team nsin 95 with speed dialing sssesisiireniiderrnnii
63. iiniiieaniidinana 51 with the dialing aid erssissiisnik 54 120 Dialing aid O0 DUS cecsscdecieisveddaced tonne ceewtvbidactelvsnidaceethbedeeaevenes 54 Dialing internal calls 0 ee eeeeeeeeeeeeeeeeeeettteeeeeeeaes 33 Dialing numbers from the internal directory cc eeeeseeeeeeeneeeees 48 from the LDAP database 0000 0 ccceeeeeeeteeeeneeees 49 Direct inward system access DISA cee 86 Direct station select 22 0 eeceeeeeeeeteeceteeeeeeeeeeeees 65 95 Directory internal 2 c eccceceeeeeeeeeeeseeeeeneeeaeees 48 DISA sesiedeteseceted ori A E tate 86 Discreet Calling tese2 ec cece sececedaveseteees Aree ceeds pecuedetn ee 53 Display angle sassate ia a A 111 Display contrast cresien nn an NE 111 Display ICONS taiscsevcdcvvedet ea 126 connection StAtUS 20 eee eeeee eee eeteeeeeeeetteeeeeeeaaes 24 MESSAGES oiiaii ld sederwameddeavnaves 22 staus DAM egini a 22 Display view for HiPath 4000 environment ccceeeeeeeteeeeeeeees 115 Distributing calls ec eeeeseeeeeeeeeeeeeeeeeetteeeeeeenaaes 103 Dopor GIStUID encen 73 DOOr TElCASC sasra sna 45 E Editing a dialed number aassesssseseesrsesessrresseennesss 46 Editing MUMDGM geeiecciecccetscceveusssiedesdusssiteesdessfoeeeeesnvines 46 En DlOG dialing sessa a eecedesssvsneeeasesae 46 Entrance telephone cccccceceeeeeeeeeeeeeneeaeees 44 External code 20 0 2 cccceeeeeeeeceeecceceeeeeeeeeeeeseeeeenenea
64. immediately displayed Busy override joining a call in progress This function is only available if it has been configured by the service technician contact your service personnel Prerequisite You have dialed an internal number and hear a busy signal It is important that you reach the called party Select and confirm the option shown The called party and person to whom this party is talking hear an alerting tone every two seconds If the called party has a system telephone with display the following appears on the screen Override Number or name You can now start talking 1 Differing display view in a HiPath 4000 environment gt Seite 113 Enhanced phone functions 63 Night answer on default Save Night answer off Using night answer When night answer mode is active for example during a lunch break or after of fice hours all external calls are immediately forwarded to a specific internal tele phone night station The night station can be defined by service personnel standard night answer service or by you temporary night answer service IiE Special features must be taken into consideration if your telephone oper ates with HiPath 5000 system networking via PC network gt Page 105 Activating Select and confirm the option shown Press the OK dialog key to confirm standard night answer service Enter the destination number temporary night answer
65. in idle mode gt Page 21 Select and confirm the option shown orL 1 To adjust the ring tone Keep pressing the keys until the desired tone is set Save Individual phone configuration 111 El or Is Attention Ring Vol L or L or L J Speakerphone mode L or L J l Select language Adjusting the attention ring volume If you are part of a team with trunk keys other calls can be signaled acoustically in the team during a call You will hear the attention ring Press one of the keys shown in idle mode gt Page 21 Select and confirm the option shown Raise or lower the volume Keep pressing the key until the desired volume is set Save Adjusting the speakerphone to the room acoustics To help the other party understand you clearly while you are talking into the mi crophone you can adjust the telephone to the acoustics in your environment Quiet room Normal room and Noisy room Press one of the keys shown in idle mode Select and confirm the option shown To set the room type Keep pressing these keys until the setting you want ap pears on the screen Save Activating deactivating the ringer You can see whether the function is activated or deactivated from the corre sponding icon in the status bar on the display gt Page 22 Hold down the key shown Language for system functions Open the Program Service menu gt Page 27 Select and confirm the option shown Confirm S
66. ing interval represents different statuses which are described in detail in the corresponding sections of the manual IIE The programmable sensor keys on multi line phones function as trunk keys gt Page 92 20 Getting to know your OpenStage phone Keypad In cases where text input is possible you can use the keypad to input text punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols To do this press the numerical keys repeatedly Example To enter the letter h press the number key on the keypad twice Alphabetic labeling of dial keys is useful when entering vanity numbers letters associated with the phone number s digits as indicated on the telephone spell a name e g 0700 PATTERN 0700 7288376 Multi function keys Long press key held down Turn ringtone on off gt Page 111 Turn phone lock on off gt Page 76 Text input gt Page 21 Next letter in upper case Delete character Character overview depends on the current language setting 1 Space 2 Next letter in upper case 3 Delete character Getting to know your OpenStage phone 21 Text input The current label appears on the first line Delete it with the 4 key before entering new charac ters Enter the required characters via the keypad Select the functions using the keys and Confirm your entry with E
67. ions and phone num bers to them on two levels IIE Increase the number of programmable sensor keys by connecting a key module gt Page 14 Layer 1 Depending on how they are programmed you can use the sensor keys as e Function keys gt Page 64 e Repdial keys gt Page 68 e Procedure keys gt Page 67 IE You can program all programmable sensor keys except Shift on two levels The Shift key gt Page 64 must be configured for this and extended key functionality must be active con tact your service personnel In addition to functions and procedures external phone numbers and internal numbers with out LED display can also be saved on the second level gt Page 68 Touch the key to activate the programmed function or dial the stored number Press the key to open a menu for programming it gt Page 67 A label for the function is displayed to the left of the key You can define the labeling according to your requirements gt Page 69 The status of a function is shown by the LED on the corresponding sensor key Meaning of LED displays on function keys and DSS keys Meaning of function key Meaning of DSS key Off The function is deactivated The line is free Flashing Indicates the function status The line is busy On The function is activated There is a call on the line 1 In this manual flashing sensor keys are identified by this icon regardless of the flashing interval The flash
68. isplay unit so that you can clearly read the screen Illuminated display During operation e g when entering a number the display automatically lights up The display lighting switches off automatically a few seconds after finishing the last action Setting contrast The display has four contrast levels that you can set according to your light con ditions Press one of the keys shown in idle mode gt Page 21 Select and confirm the option shown Keep pressing the key until the desired contrast is set Save Adjusting displays on the Open Stage Key Module You can adjust the contrast setting for any OpenStage Key Module connected to suit the current light conditions eight settings available Press one of the keys shown in idle mode gt Page 21 Select and confirm the option shown Keep pressing the key until the desired contrast is set Save 110 Individual phone configuration Adjusting audio settings Optimize the audio settings on your OpenStage for your environment and ac cording to your personal requirements Adjusting the receiving volume during a call You are conducting a call or Raise or lower the volume Keep pressing the key until the desired volume is set Save Adjusting the ring volume orL Press one of the keys shown in idle mode gt Page 21 or L Raise or lower the volume Keep pressing the key until the desired volume is set Save Adjusting the ring tone orL Press one of the keys shown
69. kerphone quality and display legibility 0 0 0 eee 11 Multi line telephone executive secretary functions 0 2 2 0 000 c ee eee 11 Team fUNCtOns son 3 34 e ag eee a eh as Yee ake bay a eRe ay Gaal 6 oka veda eee ad 11 Getting to know your OpenStage phone 12 The User Interface of Your OpenStage 40 T 6 eee 12 Ports on the underside of the phone 0 000 c cece ete eee 13 Key Module seiere rreraren ee eiaes atae ap bads Reb Rete es de eta sade dee ee 14 OpenStage Key Module 40 1 0 2 ete 14 OpenStage Key Module 15 1 2 0 0 ete 15 OpenStage Busy lamp field 40 0 0 cee eee ee 16 KOYS ficiwnedeganrabaareidwpr dada deuags eine aa wna etaee dedobe aandoe ddan 17 FUNCHON Koy Seapine ponnn 17 AUGIO KEYS ora erna Seg ee a a A ee ee A eee hte 17 Iwy nI er ode A a e eee wh Ce pe ad Pate ale eed AR AT ETR 18 Programmable sensor keyS 00 ccc eee ete eee 19 Keypad vit cease evens ggacha de E eg chao e bobs pe A de eed eg chee eee 20 DISP ravers i dag a ae he aces Se ae So ee ang Se te eas i Bees hk do 21 Idle MOGs iraan aa cha eRe dda oe RANGE RRA Ree CH Pee ae Res 21 Telephony dialogs 2 04 444 4 ee eb eee eb eee be ee bee eh eee a alae 23 MalIDOX s i acats ag add acai Ga A a GLE ae ce gL RRS a gaa og ie we age a 25 Messages seirian dataas E T EE wags Pai oe ye Da eae bee aes cartons 25 Voicemail mosd serti tee ed Kee eee ad See glee ea wae ae 2 eo Od ORE ee Re oe Hee a 25
70. l forwarding for a trunk a special dial tone sounds when the line is seized Understanding LED messages of the CFW MULAP key The LED on the CFW MULAP key is off call forwarding is not active for this trunk The LED on the CFW MULAP key lights up call forwarding is active for this trunk The LED on the CFW MULAP key flashes slowly the trunk is the destination of call forwarding Making calls in the team executive secretary configuration 97 Ring Transfer On or E Ring Transfer Off or E Transferring calls directly to the executive phone Normally all calls for the executive are audibly signaled only by the secretary phone You can set audible signaling so calls are signaled only by the executive phone or by a second phone assigned to it Prerequisite On your phone there is a sensor key programmed with the func tion Ring Transfer The default label is Ring xfer Activating Press the Ring xfer key The LED lights up Open the Program Service menu gt Page 27 Select and confirm the option shown Press the required trunk key Enter the required trunk number Deactivating Press the Ring xfer key The LED goes out Open the Program Service menu gt Page 27 Select and confirm the option shown Press the required trunk key Enter the required trunk number 98 Using team functions or MH or Using team functions If configured consult your service personn
71. ll was placed Example 13 47 Wed 29 Nov 08 Calls for Coco Chanel Own ID Dalai L abate Caller ID 3x 13 55 Wed 23 Nov 08 __ Number of calls time date Possible functions i For a description of how to edit the caller list gt Page 47 Getting to know your OpenStage phone 27 Menu With the menu key C you can access your communications system s service menu or make telephony related settings The LEDs associated with the menu key and the loudspeaker key stay red as long as you are in the menu Menu Program Service gt Block Dialing Off gt Call Pop Up On gt Program Service menu Accessing the menu There are three ways to open the Program Service menu on your communication system 1 Press the menu key and confirm the selected entry Service Ment with the key 2 Press C and select a function from the idle menu gt Page 22 3 In idle mode press or and the code for the function you want Example Program Service Feature Settings gt Use speed dialing Prog feature key PIN and Authorization The menu structure comprises several levels The first line in this structure shows the menu cur rently selected while the second line shows an option from this menu An arrow next to an entry indicates additional options for this entry For an overview of the maximum functions available with corresponding codes see IIE gt Page 123 28
72. ls ecceeeeeeeeeeeeentteeeeeeennaeeeeeeeaes 33 Program Service Menu eeeeceeeeeeeseeeeeeeeetteeeeeeeaas 27 Message Programmable sensor keys 19 ANSWOMING E A A E 80 Project calecer e 72 deleting displaying eeesseseessseeeesrrnesesrnnenarennesseens 79 Project code account code sssseeeesseseerrreseerrsss 72 FOCONVING snasao scan ceed R a 80 SendM eec a ccs sadestesssndtczeestyinee 79 MULAP conference release i e 94 R MULAP keys trunk keys c cceceeeseeeeeeeetteeeeeeeeaaes 91 Multi line telephone c scsceeesseeseseseseereeeeeeeneeens 1414 Radio paging equipment PSE seeeteeeens 90 Multiple subscriber number MSN FREGalll accazecs sccadectuvcsd sd devendaed E a a 61 POP W ANGINA ai assstactssievea ipecacenciind dialinceesasylnvcideasnctathansd 39 Receiving VOIUME 0 sssseeeseeessneeeteestnetennesenttens 30 112 Recording sisictcccetsvntnccrdeshnndectessnntdececanbedceveroneecdvivince 61 Redialing a number sscsesssosairni 34 N from the caller iSt cccccseccceeeeeecceceeeeseeeeeeeseeeee 48 Reys aj2cidcindccedeevagneceghetsarcuecdevi dyeeav ciate sedeevipeeh anaes 90 Night answer iezheteedidecedetien J onen a 63 ReServe TUNK secccssansdeciervnedactivvnndaceecusnnedeeess a sends 53 Number Resetting functions ee eecteeeeeeeteeeeeeeenteeeeeeenaas 84 ASSIQMIAG 2 scuttle an a ra das tite 54 Resetting services cccceceesccceeeeseecceeeeeseeceeeeeseaeee 84 COMECHING sacctecvanacce
73. m the option shown Enter your DID number Enter the destination number without the external code Confirm Deactivating call forwarding Select and confirm the option shown Confirm the displayed call forwarding type Enter your DID number 40 Basic functions Callback f Paa or ty q or Answer Using callback You can request a callback if the internal station called is busy or if nobody an swers This also applies for external calls via ISDN exchanges This feature saves you from having to make repeated attempts to reach the user You receive a callback When the other party is no longer busy When the user who did not answer has conducted another call IiE When configured contact your service personnel all callback requests are automatically deleted over night Storing a callback Prerequisite You have reached a busy line or no one answers Confirm Accepting a callback Prerequisite You have saved a callback Your telephone rings Callback appears on the display Lift the handset Press the key shown The LED lights up Select and confirm the option shown You hear a ring tone Basic functions 41 if nec L View callbacks Next callback Delete Exit i SE lt Viewing and deleting a stored callback Press the programmed sensor key Callback Open the idle menu gt Page 22 Select and confirm the optio
74. menu gt Page 27 Select and confirm the option shown Select and confirm the option shown Enter the number of the park slot 0 9 and make a note of it If the park slot number you entered is not displayed it is already in use enter another one Retrieving a parked call Prerequisite One or more calls have been parked The phone is idle Open the Program Service menu gt Page 27 Select and confirm the option shown Select and confirm the option shown Enter the park slot number you noted earlier If the park slot number you enter is not in use you cannot retrieve the call IiE If a parked call is not picked up after a specific period of time the call is re turned to the telephone from where it was parked recall 1 Differing display view in a HiPath 4000 environment gt Seite 113 58 Enhanced phone functions Held on line 801 if nec wae Or Retrieve line or Holding external calls If you have programmed a hold key on your phone gt Page 64 you can put ex ternal calls on hold Then all other stations can accept the call on the assigned trunk Press the Hold key The message of the relevant trunk appears e g 801 and note the trunk num ber If available the LED of the assigned trunk key flashes slowly Replace the handset or press the key shown Depending on the configuration this may be necessary so other members can also pick up the call on hold Accepting c
75. n shown Select and confirm to display additional entries Deleting a displayed entry Confirm Ending retrieval Select and confirm the option shown Press the key shown The LED goes out Press the key shown The LED goes out 1 Differing display view in a HiPath 4000 environment gt Seite 113 42 Enhanced phone functions lal answer ire More features Pickup directed v e t E if nec Next Accept call Enhanced phone functions Answering calls Accepting a call with the headset Prerequisite The headset is connected The LED flashes when a call is received Press the key shown The LED lights up Confirm the option shown gt Make sure your headset port is set up properly gt Page 29 Ending a call Press the key shown Press the key shown The LED goes out Accepting a specific call for your colleague You hear another telephone ring Open the Program Service menu gt Page 27 Select and confirm the option shown Select and confirm the option shown The called party appears on the display Select and confirm until the name number of the required subscriber is dis played Confirm If you know the number of the telephone that is ringing enter it directly Press the flashing key IIE Accepting a call in a team gt Page 100 1 Differing display view in a HiPath 4000 environment gt Seite 113 Enhanced phone functions
76. n that telephone Line utilization Private line A line that is used by a single telephone This line cannot be used as a second ary line by another telephone Shared line A line that is configured on multiple telephones The line status if configured is displayed for all telephones that share this line If for example a shared line is being used by a telephone a status message indicating that this line is busy is displayed on all other telephones Direct call line A line with a direct connection to another telephone You can see the status of the line from the LED Line seizure Line seizure must be configured consult your service personnel If automatic line seizure is configured a trunk is automatically assigned when you lift the handset or press the trunk key 92 Making calls in the team executive secretary configuration A U if nec gt or if nec E or Trunk keys The programmable sensor keys on multi line phones function as trunk keys Ev ery sensor key programmed as a Trunk key key label Transfer Trk corresponds to a trunk with the result that you can configure up to six trunks in OpenStage 40 T As a team member you can independently program the following functions on sensor keys gt Page 64 e Direct station select e Join leave group not available on executive phone in an executive secretary team e Ring Transfer On Off only in an executive secretary team You can also
77. n the telephone or a key module Should you encounter any problems contact the responsible administrator A Use only original accessories The use of other accessories may be hazardous and will render the warranty extended manufacturer s liability and the CE marking inva lid Trademarks CE The device conforms to the EU directive 1999 5 EC as attested by the CE marking s All electrical and electronic products should be disposed of separately from the mu nicipal waste stream via designated collection facilities appointed by the government or the local authorities Proper disposal and separate collection of your old appliance will help prevent po tential damage to the environment and human health It is a prerequisite for reuse and recycling of used electrical and electronic equipment For more detailed information about disposal of your old appliance please contact your city office waste disposal service the shop where you purchased the product or your sales representative The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the European Di rective 2002 96 EC Countries outside the European Union may impose other regu lations regarding the disposal of electrical and electronic equipment Trademarks Location of the telephone The telephone should be operated in a controlled environment with an ambient
78. nations Cc ME Log on e Log off v l Destinations Cc Z 4 ii Not available Available Uniform Call Distribution UCD If configured consult your service personnel you may belong to a group of sta tions agents to which calls are distributed An incoming call is always assigned to the agent idle the longest Logging on and off at the beginning and end of your shift Open the Program Service menu gt Page 27 Confirm Select and confirm the option shown Confirm select and confirm the option shown To log on enter your identification number Agent Contact your service per sonnel to find out what it is Logging on and off during your shift Open the Program Service menu gt Page 27 Confirm Select and confirm the option shown Confirm select and confirm the option shown 1 Differing display view in a HiPath 4000 environment gt Seite 113 10 Using team functions Requesting and activating a work time You can request activate work time to ensure you have enough time to wrap up the last call Your phone is excluded from call distribution for a set period or until you log back on Open the Program Service menu gt Page 27 Destinations Confirm C Select and confirm the option shown Work on Confirm N Oo M j W Work off select and confirm the option shown Turning the night service on and off for UCD
79. nctions Accepting a call for another member of your team You can use your own telephone to accept calls for other telephones in your team even while engaged in an ongoing call To do this contact your service personnel to find out if a pickup group has been configured Prerequisite Your telephone rings briefly The display shows call at with the phone number name of the initiator and number name of the caller in the lower line Pickup group Confirm Ringing group You can have calls for your telephone signaled audibly at up to five other internal phones The phone that answers the call first receives the call ne Special features must be taken into consideration if your telephone oper ates with HiPath 5000 system networking via PC network gt Page 106 Saving displaying and deleting telephones for the ringing group Open the Program Service menu gt Page 27 Confirm Ringing group on Select and confirm the option shown Follow the display prompts enter the internal station number IE If your phone belongs to a ringing group your display will show the station number or the name of the originator on the upper line and that of the caller on the lower line Removing all telephones in a call ringing group Ringing group off Select and confirm the option shown 1 Differing display view in a HiPath 4000 environment gt Seite 113 Using team functions 101 v l Desti
80. nctions services View sent message Message sent Delete AZ Message sent Time date sent Call sender Delete L iiil Displaying and deleting messages you have sent Prerequisite The recipient has not yet accepted a sent message Open the idle menu gt Page 22 Select and confirm the option shown Confirm The text message is displayed Select and confirm the option shown The message is deleted Viewing and editing incoming messages Pay attention to the notes on gt Page 25 The LED lights up Press the key shown The sender s caller ID appears in the first line on the display see the example on gt Page 25 Confirm The text message appears on the display Viewing the transmission time Confirm Calling the sender Select and confirm the option shown Deleting messages Select and confirm the option shown More functions services 81 Advisory msg on O Will return at il or or Enter message text E Save i Advisory msg off o i Leaving an advisory message You can leave messages advisory messages on your phone s display for inter nal callers that wish to contact you in your absence When you receive a call the message appears on the caller s display Open the idle menu gt Page 22 Select and confirm the option shown Select predefined text can be changed by service personnel and confirm Enter the code directly The
81. nt trunk call pickup is possible by pressing the sensor key Flashing slowly a call is placed on hold on the relevant trunk 66 Enhanced phone functions el UF E UF Of i FE UE Trunk group key At least one trunk is free All lines in this trunk group are occupied View call charges No chargeable calls have been set up since the last check Chargeable calls have been set up since the last check Call forwarding Forward Line Flashing slowly your line is a call forwarding destination Fax details No fax received or no message on the answering machine Fax received or message on the answering machine View number of calls No waiting callers Flashing quickly callers waiting certain number is exceeded Flashing quickly callers waiting certain number is reached Data I O Service No connection to an application Active connection to an application Flashing slowly connection to an application is temporarily interrupted The following functions programmed on keys do not have a LED function Repdial key external Procedure key Trace call Speed dial Clear Lock all phones Send message Directory 1 internal 2 LDAP not for HiPath 500 Call waiting Toggle Connect Conference Speaker call Retrieve line Reserve trunk Release trunk Temporary Phone Override Park a call Pickup directed Pickup group Account code Show call charges Page not for HiPath 500 Answer page Timed reminde
82. nternal or ex ternal telephones destinations External destinations require special configu ration in the system When call forwarding is active a special dial tone sounds when you lift the nap handset If DID DTMF is active contact your service personnel you can also for ward calls to this destination Destinations fax 870 DID 871 fax DID 872 The call forwarding key flashes if you are a call forwarding destination gt Page 17 IE Special features must be taken into consideration if your telephone oper ates with HiPath 5000 system networking via PC network gt Page 103 Forwarding on iil 1 all calls o 2 external calls only o B internal calls only Save a k G o Forwarding off Press the key shown Open the idle menu gt Page 22 Select and confirm the option shown Confirm select and confirm the option shown select and confirm the option shown Enter the destination number Confirm Deactivating call forwarding Press the key shown Select and confirm the option shown 38 Basic functions V l Destinations CFNR on I 3 Change Save Destinations CFNR off Delete e Exit Using call forwarding no reply CFNR Calls that are not answered after three rings default can be adjusted by ser vice personnel or that are received while another call is ongoing can be auto maticall
83. o flash such as a trunk key Activating Open the idle menu gt Page 22 Select and confirm the option shown Deactivating Open the idle menu gt Page 22 Confirm Activating deactivating Do not disturb If you do not wish to take calls you can activate do not disturb Internal callers hear the busy tone external callers are connected to another phone which you can specify contact your service personnel Activating Open the idle menu gt Page 22 Select and confirm the option shown Activating Open the idle menu gt Page 22 Confirm ne gt When you lift the handset you will hear a special tone continuous buzz ing reminding you that Do not disturb is activated Authorized internal callers automatically override the DND feature after five seconds 1 Differing display view in a HiPath 4000 environment gt Seite 113 74 Privacy security Suppress call ID Q Q Ew H onil oni E Caller ID suppression You can prevent your station number or name from appearing on the displays of external parties you call The feature remains active until you deactivate it Activating Open the idle menu gt Page 22 Select and confirm the option shown Deactivate Open the idle menu gt Page 22 Select and confirm the option shown Your service personnel can activate deactivate caller ID suppression for all phones Silent Monitor When configured a
84. onfigured ask your service personnel you can pre vent or allow a second call gt Page 55 from being signaled by automatic camp on during an ongoing call Open the Program Service menu gt Page 27 Call wait trm off Select and confirm the option shown or Call wait term on select and confirm the option shown Turning the call waiting tone on and off You can suppress the call waiting tone every six seconds for external calls A one time special dial tone then alerts you to the waiting call Activating the call waiting tone Open the idle menu gt Page 22 Waiting tone on Select and confirm the option shown Deactivating the call waiting tone Open the idle menu gt Page 22 Waiting tone off Select and confirm the option shown Saving a number You can save your call partner s station number for subsequent redialing from the caller list gt Page 48 Prerequisite You are on a call or an external station is being called Save number Confirm 1 Differing display view in a HiPath 4000 environment gt Seite 113 Enhanced phone functions 57 Park a call Calls Retrieve call Parking a call You can park up to ten calls either internal external or both Parked calls can be displayed on and picked up from another telephone This feature is useful if you want to continue a call at another phone Prerequisite You are conducting a call Open the Program Service
85. own Set the call volume 32 Basic functions if nec or L q Pad if nec or L q Switching to speakerphone mode Prerequisite You are conducting a call via the handset Hold down the key and replace the handset Then release the key Set the call volume Keep pressing the key until the desired volume is set U S mode If the country setting is set to U S ask the service personnel you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode Press the key shown Replace the handset Proceed with your call Set the call volume Keep pressing the key until the desired volume is set Switching to the handset Prerequisite You are engaged in a call in speakerphone mode Lift the handset The LED key goes out Proceed with your call Open listening during a call You can let other people in the room join in on the call Let the other party know that you have turned on the speaker Prerequisite You are conducting a call via the handset Activating Press the key shown The LED lights up Deactivating Press the key shown The LED goes out Basic functions 33 zs Y n or Making calls Off hook dialing Lift the handset Internal calls Enter the station number External calls Enter the external code and the station number The called party does not answer or is busy Replace the handset On hook dialing
86. pears on the menu you tried to program a function or internal station number with LED on a key that is already programmed on the second layer for example external station num ber Possible reaction Confirm Clear other layer to save the station number function Possible cause 2 If Clear LED support appears on the menu you tried to program a station number without LED display or an external station number on a key that already is already programmed with an internal phone number with LED display Possible reactions Confirm Clear LED support to save the station number The existing internal station number remains on the other layer without LED display Contact partner in the case of problems Contact your service personnel if a fault persists for more than five minutes for example 118 Fixing problems Troubleshooting Pressed key does not respond Check if the key is stuck Telephone does not ring Check whether the Do not disturb function is activated on your telephone Do not disturb appears on the screen gt Page 22 If so deactivate it gt Page 73 You cannot dial an external number Check whether you telephone is locked Not authorized appears on the screen If the phone is locked enter your PIN to unlock it gt Page 76 To correct any other problems First contact the relevant service personnel If the service personnel are unable to correct the problem they must contact Customer S
87. prevent unauthorized use You can prevent unauthorized parties from using your phone during your ab sence You can see whether the function is activated or deactivated from the corre sponding icon in the status bar on the display gt Page 22 Locking the phone Hold down the key shown Open the idle menu gt Page 22 Select and confirm the option shown Enter code telephone lock gt Page 77 The padlock icon appears on the status bar gt Page 22 ne When the phone is locked a special dial tone sounds when the handset is lifted Within the system users can make calls as normal Your phone can also be locked or unlocked by an authorized party gt Page 77 Unlocking the phone Hold down the key shown Open the idle menu gt Page 22 Select and confirm the option shown Enter code telephone lock gt Page 77 Privacy security 77 Locking another telephone to prevent unauthorized use If configured contact your service personnel you can lock and unlock other telephones against unauthorized access If a phone user locks his or her phone and forgets the personal lock code you can use this function to unlock the phone T Open the Program Service menu gt Page 27 Lock all phones Select and confirm the option shown Hi Enter the internal station number of the phone you wish to lock unlock lock phone Confirm or select and confirm the option shown Saving your PIN Ente
88. program a sensor key with the function Forward Line call for warding for each line LED displays on trunk keys Explanation Off The line is in idle mode Incoming call on the line Flashing Hold reminder is activated The line is on Hold On The line is busy 1 Inthis manual flashing sensor keys are identified by this icon regardless of the flashing interval The flashing interval represents different statuses which are described in detail in the corre sponding sections of the manual Answering calls with the trunk keys Prerequisite Your telephone rings or the trunk key flashes quickly Press the trunk key that is flashing quickly not necessary if Prime Line is active Lift the handset On hook dialing Speakerphone mode Dialing with trunk keys Press the free trunk key you wish to use to establish the connection not necessary if Prime Line is active Dial the phone number If the party does not answer Lift the handset On hook dialing Speakerphone mode Making calls in the team executive secretary configuration 93 if nec wae Or Placing a call on hold on a trunk key and retrieving the held call Prerequisite You are conducting a call via one of your group s trunks The Hold key has been programmed on your telephone gt Page 64 Hold Press the Hold key Replace the handset or press the disconnect key Depending on the configuration conta
89. r Open door DTMF dialing Recall key Room monitor Hold key Consult internal Consultation Associated dial Associated serv Tel data service Relocate Discreet Call not for HiPath 500 Enhanced phone functions 67 Assign telephony function Prog feature key Change key More features Procedure key mut Ma b Bae Me oni Sins El Save 3 9 e previous Exit e Another key Programming a procedure key Numbers and functions which require further input i e which contain several op erating steps can be saved on a key on your telephone The relevant service personnel must be granted appropriate authorization For example the function Associated dial gt Page 54 together with the required input number of the phone to for which the call should be made and the number to be dialed can be saved on a sensor key Numbers which require further input can also be saved Hold down the key shown Confirm the option shown Open the Program Service menu gt Page 27 Select and confirm the option shown Press the key shown Confirm Select and confirm the option shown Select and confirm the option shown Enter procedure Example 67 231 123456 Code for associated dial Number of the phone to for which the call should be made the number to be called Press Pause to enter pauses a P appears on the display Confirm If you make a mistak
90. r the code to use the functions e for protecting your phone against unauthorized use gt Page 76 e for using another telephone like your own gt Page 82 e Change number gt Page 82 You can save this code IiE If you forget your code contact your service personnel to have the default code restored The default code is 00000 Open the Program Service menu gt Page 27 PIN and Authorization gt Select and confirm the option shown Change PIN Confirm the option shown Enter the current five digit PIN If you have not yet set a PIN use 00000 the first time Enter the new PIN Re enter the new PIN C 1 Differing display view in a HiPath 4000 environment gt Seite 113 78 More functions services Timed reminder on if nec or One time only Daily Save Timed reminder off Delete Exit More functions services Appointments function You can configure your phone to call you to remind you about appointments gt Page 79 You must save the required call times You can enter a single appointment that will take place in the next twenty four hours or you can enter a daily recurring appointment Saving appointments Open the Program Service menu gt Page 27 Select and confirm the option shown Enter a 4 digit time such as 0905 for 9 05 9 05 a m or 1430 for 14 30 2 30 p m If the selected language is US English gt Page 112
91. ration sucas toll fraud 88 More functions services Tel data service aoa wxyz or or Controlling connected computers programs telephone data service If this function has been configured contact your service personnel you can control connected computers or programs running on them such as hotel ser vices or information systems from your telephone Prerequisite You have set up a connection Open the Program Service menu gt Page 27 Select and confirm the option shown For entering data you are guided by the connected computer However de pending on configuration contact your service personnel you must activate your entries in one of the following ways Inputs in en bloc mode Enter data Complete entry Confirm Inputs in online mode The connected computer processes your entries directly Enter the code Enter data More functions services 89 m or gt s ra Communicating with PC applications over a CSTA interface If configured contact your service personnel you can use your phone to com municate with PC applications CSTA Computer Supported Telecommunications Applications You send information to the application and receive information from the application for example via your phone display Press the Data I O key Key programming gt Page 64 Enter the three digit ID for the application you wish to control Use the relevant keys to communica
92. re connected to this party ka Replace the handset y or Select and confirm the option shown IE If the connection between the two other parties is not established within 45 seconds the call from the first part returns to you recall 1 Differing display view in a HiPath 4000 environment gt Seite 113 62 Enhanced phone functions Trunk flash Send trunk flash not for HiPath 500 To activate ISDN type services and features through the network carrier s ana log trunks or those of other communications platforms such as consultation hold you must send a signal to the trunks before dialing the service code or telephone number Prerequisite You have set up an external connection Open the Program Service menu gt Page 27 Select and confirm the option shown Select and confirm the option shown Enter the service code and or telephone number If you cannot reach a destination Call waiting camp on Prerequisite You have dialed an internal number and hear a busy signal It is important that you reach the called party Wait approx 5 seconds until Camp on appears on the display and the busy tone is followed by the ring tone The called party can then respond gt Page 55 i The called party can prevent automatic call waiting gt Page 56 If this feature is configured contact your service personnel you will hear the ring tone and the message Camp on is
93. rencuudinninn nnana 91 Station speed dialing c c ccccsscesesseeseseeseesesseseeeseeees 51 Procedure Suffix dialing programming a KEY eessesrereeeeeeseee testes esse 64 67 AUTOMATIC ce reai aaae naat ia daare EEE 51 Index 122 DTMF tone dialing 00 0 0 cceeeeeeeeeeeeeeeeenteteeeeeeaaes 60 System speed dialing 2 eseeceeceeeeeeeeeeeeeeteees 51 System wide cancellation cccccceeeeeeteeeeeteees 84 T Tel data Senice nucneniirene caii ad 88 Telephone JOCK UNG e E T T 76 IOCKING UNIOCKING siana 76 Telephone database LDAP cceeeeeeettetees 49 Telephone maintenance e eceeeeeeeeeeeeeees 118 Telephone test c cccccceceeeeeeeeeeeeeeeeceeeeeeeeeeeees 114 Temporary PRONG ececccceeeeecccceeteeeccecertenececereneees 82 Testing the telephone cecceeeeeeseeeeeeeereeeeee 114 Text ANSWEPING esena ited a ates 80 FOCOIVING e 2 ccteessenscusdce edeecisdeevvcestiseceaideaeeniaeee 80 Text message Aeleting displaying cceeceeeceeeeeteeeeeeeetteeeeeeeea 79 SONCUING ca vssstidieiiaditdiden a sant 79 Three party conference eee eect eeeeeeeeeetetteeeeeeeee 36 Timed reminder rsrsr sceyvdabecetstaeds 78 Timed reminder answering 2 ccceeeeeeeeeteeteeee 79 Toggle CoOnne ct sssini aa 36 Toggle connect nithe team variecon cecdassias cescansaaddaadaranndcataviades 94 Tope dialing seeno E 60 Tone dialing DTMF
94. set gt Page 42 Activate deactivate microphone also for speakerphone mode gt Page 35 Set volume lower and contrast brighter gt Page 109 Turn speaker on off with red LED key gt Page 32 Set volume louder and contrast darker gt Page 109 18 Getting to know your OpenStage phone 5 way navigator IIE Remove the protective film from the ring around the 5 way navigator before using the phone With this control you can manage most of your phone s functions as well as its displays Functions when key is pressed In idle mode Open the idle menu gt Page 22 In lists and menus Go to next level You can now access a context menu Open the context menu In lists and menus go back one level or go back to the telephony interface by press ing several times During en bloc dialing e Delete character to the left of the cursor In idle mode e Open the idle menu gt Page 22 In lists and menus e Scroll down e Long press key held down jump to the end of the list menu In idle mode e Open the idle menu gt Page 22 In lists and menus e Scroll up e Long press key held down jump to the start of the list menu Press In idle mode Open the idle menu gt Page 22 Entry selected e Perform action Getting to know your OpenStage phone 19 Programmable sensor keys Your OpenStage 40 T has six illuminated sensor keys You can assign funct
95. sitors via the entrance telephone Prerequisite Your telephone rings Lift the handset within thirty seconds You are connected to the entrance tele phone immediately Lift the handset after more than thirty seconds Dial the entrance telephone number Opening the door from your telephone during a call from the en trance telephone Confirm Opening the door from your telephone without calling the entrance telephone Open the Program Service menu gt Page 27 Select and confirm the option shown Select and confirm the option shown Dial the entrance telephone number TM Special features must be taken into consideration if your telephone oper ates with HiPath 5000 system networking via PC network gt Page 103 Opening the door with a code at the door After ringing the bell enter the five digit code using the keypad or a DTMF transmitter Depending on how the door opener has been programmed a door bell call signal may or may not be forwarded Enhanced phone functions 45 Feature Settings Door opener on C e 3 change password 1 enable with ring 2 enable w o ring Feature Settings Door opener off Activating the door opener Open the Program Service menu gt Page 27 Select and confirm the option shown Select and confirm the option shown Dial the entrance telephone number Enter the five digit code Default code 00000 Select the displayed function and press
96. sk responsible service personnel you can join in an on go ing call conducted by an internal user and monitor silently and unnoticed Enter the code Enter your internal station number Privacy security 15 Room monitor ai Trace call Monitoring a room You can use a phone to monitor a room This function must be enabled on the monitoring phone When you call this phone you can immediately hear what is happening in that room Activating the telephone to be monitored Open the Program Service menu gt Page 27 Select and confirm the option shown You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source Deactivating the telephone to be monitored Press the lit key The LED goes out Replace the handset Monitoring the room Enter the internal station number of the phone located in the room that you wish to monitor Trace call identifying anonymous callers not for U S You can identify malicious external callers You can record the caller s phone number during a call or up to 30 seconds after a call In this case you should not hang up Open the Program Service menu gt Page 27 Select and confirm the option shown Ts If the trace is successful the transmitted data is stored by your network op erator Contact your service personnel 76 Privacy security or P or ii Locking the telephone to
97. slave S e Busy Lamp field key module AAANANAAANANAANAANANANANNNANENINYS Properties of your OpenStage 40 T Display type LCD 40 x 6 characters Illuminated display Programmable sensor keys Full duplex speakerphone function Headset USB slave Phone analog adapter Interface for key modules SIAN S isis TO Wall mounting 14 Getting to know your OpenStage phone Key Module OpenStage Key Module 40 The OpenStage Key Module 40 is a key module attached to the side of the phone that provides 12 additional illuminated programmable keys Like keys on the phone these keys can be programmed and used according to your needs gt Page 19 _ __ e SE You can attach up to two OpenStage Key Module 40s to your OpenStage 40 T i gt To operate an OpenStage Key Module 40 you always require a power supply unit gt Page 3 Getting to know your OpenStage phone 15 OpenStage Key Module 15 The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated programmable sensor keys Like keys on the phone these keys can be programmed and used according to your needs Ow Di O TITITIIALLLUTI You can only attach one OpenStage Key Module 15 to your OpenStage 40 You cannot mix the OpenStage Key Module 15 with the OpenStage Key Module 40 16 Getting to know your OpenSt
98. stem contact your ser vice personnel you can locate people via their pocket receivers Pocket receivers signal a call request to the person you want to page This per son can then answer the page at the nearest phone Paging persons To ensure that you can be found you must have enabled a ringing group gt Page 100 call forwarding gt Page 37 or call forwarding no answer service technician to the internal station number of your PSE A call request is signaled automatically Answering the page from the nearest telephone Lift the handset Enter the code Enter own station number Making calls in the team executive secretary configuration 91 Making calls in the team executive secretary configuration If configured consult your service personnel you belong to a team of subscrib ers with multiple lines multi line gt Page 11 Your phone features trunk keys MULAP keys gt Page 92 Lines A distinction is made between primary and secondary lines Each of these line types can be used on a private or shared basis gt Page 91 Primary line All multi line telephones have a primary line This line can be reached in the usu al manner via your public phone number Incoming calls are signaled on this line Secondary line The secondary line on your phone is used as a primary line by another subscrib er Your primary line which is configured on another telephone simultaneously functions as the secondary line o
99. tact your service personnel account codes entered are also saved gt Page 72 You can redial them simply by pressing a key Displaying and dialing saved station numbers Press the key once to dial the last number dialed Press the key twice to dial the next to the last number dialed Press the key three times to dial the third to the last number dialed Keep selecting and confirming the option shown until the phone number you want appears or Select and confirm the option shown On a multi line phone the last number dialed on the primary line is always gt saved Basic functions 35 or Reject call Ending a call Replace the handset Press the key shown Rejecting calls You can reject calls which you do not wish to take The call is then signaled at another definable telephone contact your service personnel The phone is ringing The caller appears on the screen Press the key shown Select and confirm the option shown If a call cannot be rejected your telephone will continue to ring The message currently not possible is displayed e g in the case of recalls Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office you can temporarily switch off the handset microphone or the hands free microphone You can also switch on the handsfree microphone to answer an announcement via the telephone speaker speaker call
100. te with the application Temporarily interrupting communication with the application The phone is ringing You answer the call The Data I O key flashes Communication to the application is automatically in terrupted Resuming communication with the application Press the flashing Data I O key The LED lights up Ending communication with the application Select and confirm the relevant CSTA message Lift the handset and replace it again 90 More functions services Control Relay On or gt Pad ai Controlling relays only for HiPath 3000 If this function has been configured contact your service personnel you can use up to four relays to enable disable different devices such as a door opener Depending on how you program the relays you can activate and deactivate them manually them or configure them to activate and deactivate automatically after timeout IiE Special features must be taken into consideration if your telephone oper ates with HiPath 5000 system networking via PC network gt Page 107 Select and confirm the option shown select and confirm the option shown Enter the relay Sensors HiPath 33x0 35x0 only If configured contact your service personnel sensors are able to recognize sig nals call your phone and display an appropriate message on the screen Paging persons not for USA not for HiPath 500 If radio paging equipment PSE is connected to your sy
101. th 3000 If this feature is configured contact your service personnel you can also control relays gt Page 90 in other HiPath 3000 communications platforms Select and confirm the option shown Enter the DISA station number of the HiPath 3000 where you wish to control the relay Confirm your entry Enter the DISA station number of the phone you wish to use to control the re lay Confirm your entry Confirm select and confirm the option shown Enter the relay 108 Special functions in the LAN not for HiPath 500 DISA intern C or or J et Jd Opening a door If this feature is configured contact your service personnel you can also acti vate the door opener in other HiPath 3000 communications platforms gt Page 44 Open the idle menu gt Page 22 Select and confirm the option shown Enter the DISA station number of the HiPath 3000 where you wish to control the relay Confirm your entry Enter the DISA station number of the phone you wish to use to control the re lay Confirm your entry Select and confirm the option shown Dial the entrance telephone number Individual phone configuration 109 L or a Display contrast L or C or Key label contrast L or Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading angle You can swivel the display unit Adjust the d
102. the DISA station number of the phone you are using to activate deacti vate night answer Confirm your entry Activating Open the idle menu gt Page 22 Select and confirm the option shown Enter the destination number temporary night answer service Select and confirm the option shown Deactivating Open the idle menu gt Page 22 Select and confirm the option shown 10 O Special functions in the LAN not for HiPath 500 Destinations Ringing group on Add to ringing group Add another station e Display remove Entry complete Save Exit Ringing group off i II Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 3000 communications platforms gt Page 98 Saving displaying and deleting telephones for the ringing group Open the Program Service menu gt Page 27 Confirm Select and confirm the option shown Confirm select and confirm the option shown select and confirm then follow the operating instructions Enter the station number Select and confirm the option shown Confirm Select and confirm the option shown Removing all telephones in a call ringing group Open the idle menu gt Page 22 Select and confirm the option shown Special functions in the LAN not for HiPath 500 107 DISA intern C or J E or J or Controlling relays only for HiPa
103. the option shown Enter the internal station number of the phone where you wish to activate the function C Enter code for example 97 for Do not disturb on D For any additional input follow the instructions on your display 86 More functions services Using system functions from outside DISA direct inward system access If configured contact your service personnel you can use an external phone like an internal station to set up an outgoing external connection via the system You can also activate or deactivate the following system functions Reset services and functions code 0 gt Page 84 Call forwarding code 1 1 gt Page 37 Lock and unlock phone code 66 66 gt Page 76 Save your PIN code 93 gt Page 77 Send a message code 68 68 gt Page 79 Leave an advisory message code 69 69 gt Page 81 Ringing group code 81 81 gt Page 98 Group call code 85 85 gt Page 98 Caller ID suppression code 86 86 gt Page 74 Camp on tone code 87 87 gt Page 56 Open door code 61 gt Page 44 Release door opener code 89 89 gt Page 45 Control relays code 90 90 gt Page 90 Do not disturb code 97 97 gt Page 73 Ringer cutoff code 98 98 gt Page 73 Dial using speed dial code 7 gt Page 51 e Associated service code 83 gt Page 85 Prerequisite Your phone supports tone dialing DTMF or you can switch your phone to tone dialing The phone is not connected to t
104. the option shown Removing parties from the conference You are connected to a conference and wish to disconnect one of the partici pants Select and confirm the party you want Confirm the option shown 60 Enhanced phone functions Conference gt Leave conference Conference gt End conference e Conference gt Drop last conf party i VI l Calls DTMF dialing Leaving a conference Confirm Select and confirm the option shown Replace the handset if this feature is configured contact your service person nel Ending a conference Confirm Select and confirm the option shown Replace the handset if this feature is configured contact your service person nel Removing the ISDN central office party from the conference Confirm Select and confirm the option shown Activating tone dialing DTMF suffix dialing You can transmit dual tone multifrequency DTMF signals to control devices such as an answering machine or automatic information system Open the Program Service menu gt Page 27 Select and confirm the option shown Select and confirm the option shown You can use the keys through Bw and to transmit DTMF sig nals IiE Ending the call also deactivates DTMF suffix dialing Your system may be configured so that you can start DTMF suffix dialing immediately after setting up a connection 1
105. unt gt Page 92 ff The executive secretary configuration is a special case This is a multi line telephone with special features e g Ring Transfer and Accept call configured especially for executive secretary use gt Page 91 ff Team functions To increase the efficiency of telephony your service personnel can configure various Team func tions such as pickup groups hunt groups and call distribution groups Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone Pee Ls You can make and receive calls as normal using the handset The display permits intuitive operation of the phone gt Page 21 You can customize your telephone by assigning phone numbers and functions to the pro grammable sensor keys gt Page 19 You can use function keys when conducting a call to access frequently used functions such as Disconnect or to open the Program Service menu and mailbox gt Page 17 Audio keys are also available allowing you to optimally configure the audio features on your telephone gt Page 17 The 5 way navigator is a convenient navigation tool gt Page 18 The keypad can be used to enter phone numbers and text gt Page 20 Incoming calls are visually signaled via the call display Getting to know your OpenStage phone Ports on the underside of the phone HiPath USB
106. wn Enter the station number I Responding to a speaker call gt Page 43 1 Differing display view in a HiPath 4000 environment gt Seite 113 Enhanced phone functions 53 Talking to your colleague with discreet calling not for HiPath 500 If this function has been configured ask your service personnel you can join an ongoing call conducted by an internal user at a system telephone with dis play You can listen in unnoticed and speak to the internal user without being over heard by the other party discreet calling eo ___ Lift the handset Ewy H onil Sik Enter the code Hi Enter your internal station number IiE Your service personnel can protect your telephone against discreet calling Automatic connection setup hotline If this function is configured contact your service personnel the system auto matically sets up a connection to a preset internal or external destination g Liftthe handset Depending on the setting the connection is either set up immediately or only after a preset period of time hotline after a timeout Reserving a trunk If configured ask your service personnel you can reserve an occupied trunk for yourself When the line is free you receive a call and a note on the display Prerequisite Currently busy appears on the display Reserved line is free Your telephone rings and the display shows Trunk is free Lift the handset You will he
107. wn Enter the internal station number Dial for Enter the number you wish to dial C 1 Differing display view in a HiPath 4000 environment gt Seite 113 Enhanced phone functions 55 YQ Call waiting Quit and return or YQ During a call Using call waiting Second call Callers can still reach you while you are engaged in another call A signal alerts you to the waiting call You can ignore or accept the second call When you accept the waiting call you can either end the first call or place it on hold and resume the call later on You can block the second call or the signal tone gt Page 56 Prerequisite You are engaged in a phone call and hear a tone every six sec onds When the function Call pop up is activated a notification window ap pears gt Page 29 Ending the first call and answering the waiting call Replace the handset Your telephone rings Answer the second call Lift the handset Placing the first call on hold and answering the second call Select and confirm the option shown You are immediately connected to the second caller The first party is placed on hold Ending the second call and resuming the first one Confirm Replace the handset Recall appears on the display Lift the handset You are reconnected with the first party 56 Enhanced phone functions Preventing and allowing call waiting automatic camp on If this function has been c
108. xample Changing the key label gt Page 69 L1 label Ma Save Characters entered Save entry Delete character Delete Character previous Exit 1 Alternatively press the key Display Your OpenStage 40 T comes with a tilt and swivel black and white LCD display Adjust the tilt and contrast to suit your needs gt Page 109 Idle mode If there are no calls taking place or settings being made your OpenStage 40 T is in idle mode Status bar 10 29 Wed 28 Nov 07 DoNotDis Sensor key labels gt Page 69 Mirea Ch S Toussaint v R scher X Alerts messages call forwarding active 100168 Stahl Ing 220870 gt Layer 2 Open the idle menu gt Page 22 Own phone number The left area contains the status bar on the first line followed by a five line field for additional dis plays A logo is displayed in the middle it can be set up by your service personnel Icons that appear under the logo inform you about callback requests voice messages and acti vated call forwarding The right area shows the labels of programmable sensor keys 22 Getting to know your OpenStage phone Explanation of the icons Explanation The ring tone is deactivated gt Page 111 The Do not disturb function is activated gt Page 73 The phone lock is activated gt Page 76 You received new voice messages gt Page 25 Call forwarding is
109. y forwarded to a specified telephone Open the Program Service menu gt Page 27 Confirm Select and confirm the option shown If a phone number is already entered Confirm Enter the destination number Enter the internal station number for internal destinations Enter the external code and the external station number for external destina tions Confirm Deactivating call forwarding no reply Open the Program Service menu gt Page 27 Confirm Select and confirm the option shown Confirm the option shown to deactivate and delete the forwarding destination Select and confirm to deactivate but not delete the forwarding destination If CFNR is activated when you hang up CFNR appears briefly on the n gt display Basic functions 39 Destinations Trunk FWD on 1 immediate 2 0n no answer 4 VI 3 o0n busy Save Trunk FWD off li ae Call forwarding in the carrier network and forwarding multiple subscriber numbers MSN not for U S If this function has been configured contact your service personnel you can forward calls to your assigned multiple subscriber number MSN DID number directly within the carrier network For example you can forward your phone line to your home phone after busi ness hours Open the Program Service menu gt Page 27 Confirm Select and confirm the option shown Confirm select and confirm the option shown select and confir

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