Alert Community - Harbour Vision
Contents
1. The opening screen is clean and welcoming to the user Clearly labeled function buttons provide quick access to the structure of the programme Information found below the Alert Window Logo provides feed back of Licence information and current version information As enhancements to the programme become available this version number will assist any technical support provided during an upgrade C Program Files Alert Community File Edit Back Di pa Search lie Folders View Favorites Tools Help BFE Address M C Program Files Alert Community Folders x 3 25 Program Files E 3D Sound Recorder G2 E AC3Filter E 25 activePDF adminpak E D Adobe E D Ahead ER Alert Community Backup Alert Tracker El Analog Devices E Apple Software Update E D AVS4YOU E BEL Belkin Bonjour E 29 E CheckPoint E 25 Cisco Systems gt 19 objects Disk free space 8 24 GB Backup e AlertCommunity exe 5 AlertCommunity exe manifest 5 arpro2 dll Bcown G32 0cx 5 exclexpt dll 5 htmlexpt dll jpg 5 MSCOMCT2 OCX S MSCOMCTL OCX 45 MSCOMM32 0CX 55 pdfexpt dii Reg dat rtfexpt dll 5 textexpt dii Tracker Idb Il Tracker mdb unins000 dat 3 Bluninso 00 1 1 File Structure Size 712 KB 1 KB 1 794 KB 150 KB 350 KB 542 KB 4 KB 647 KB 1 057 KB 102 KB 366 KB 1KB 206 KB 130 KB 1KB 544 KB 22. Alert Community Installation Manual ScanAlert Support Software Version 1 1011 2 October 2010 Revision Sheet Release No Rev 1 704 4 Rev 1 708 4 Rev 1 708 7 Rev 1 908 1 Rev 1 909 1 Rev 1 909 6 Rev 1 1011 2 Date 22 04 07 04 08 07 7 8 07 1 8 09 3 9 2009 1 10 2009 31 10 1020 Revision Description User s Manual with installation Detail Additions and Modifications Allow an importing exporting function of Call Points Ensure CAP CODES can be any length within reason up to 20 chars Alter the Personalised Notification to allow one database entry to be able to be attached to multiple Personalised Notification tags Introduce the ability to play a wav file when a new call comes in New Added a simple report listing the Call Point Number Name and the Resident that it is connected to Make the reporting function similar to Tracker and has the ability to export to Excel Can see Call duration in the reports with a final average time taken per call Fix bug with screen presentation when screen passes 5 active calls Introduce a watchdog where we monitor the stack 1f there 1s a call present and there has been no reply pulses for a set time then clear the stack as there are no calls present and something has gone wrong Call point description length increased to 25 Characters with improved scripting Custom pages displayed for 15 Seconds then automatically removed Ability t
3. This means that a person previously entered in the resident database is assigned to this call point A resident can be assigned to a number of call points You may wish to enter a common and repeating name to a series of call points This can be achieved by left clicking the Call Point you wish to begin the running series from and while holding the Ctrl key click on the ID034 AlertCommunity Call Point Number Start eg 0001 AlertCommunity Enter the number of call points required Cancel Lets say Bathrooms 1 to Bathroom 10 starting from AlertCommunity Name of the Call Points eg Bathroom Bathroom The new Call Points can now have Residents associated to them Call Point Configuration File Report VILLA 17 Bathroom 42 Bathroom 43 0027 0028 0029 0031 0032 0033 0034 0035 0036 0037 0038 0039 0040 0041 0042 0043 uma A Personalised Notification A resident can belong to a CallPoint E Current resident ALDERMAN Bill AUDET Virginia Ll L1 BAIN Mary BALDWIN Eileen Cl gALNAVES John F Alan amp Gloria BARBER Patricia Pa v By checking the Personal Notification taba pull down list of residents will appear If the sort order is by Christian name and you wish the last sorted by Surname navigate back to Residents tab F2 and click on the Surname tab This will alternate th
4. or silence all displays Below is an example to communicate with the Salcom 12 84 POCSAG receiver CANE 12 84 0000 5E POCSAG RECEIVER DECODER SEA AIR amp LAND COMMUNICATIONS LTD CHRISTCHURCH NEW ZEALAND The Technician can build a control sequence to work with the 12 84 as outlined below vill i i ia i p The CUTFUT Felay of ihe 12 54 cnniroiled by a series af rumeric commands sent in the form ofa numeric or alphanumeric paT messi Note For best zenzifhity and range 15 the command az a nurmmaric paging merzage She fessi number a characiere Command Format Wnt rumber This must be entered xz 2 digis DO Relay to go ON The Sandan relay nhe 12 54 5 designed 35 channel 1 Therefore the corma should a If second misy iz tied to tne unit this digit can be 1 2 nr Dott Any ination of Cigs tor 2 can be erered in any oder If none are enigred Fen fhe facibus hice NO eed As per Relay to go ON above but this designates the relay to go OFF instead End entry of Cutpulz OFF walusc amp ignore rect of entry ere eta CI and informs the 12 82 1000 in ignore te rest assume a unit bo 111 To chose relay 1 and relay 2 togetrer ns Wed o 1X w Alert Community About Settings Communications Messaging Control Macros Control Macros 3 XE XE x T Display as ME COMM Port Pag
5. Install to continue with the installation or click Back if you want to review or Once the progress bar runs through Completing the Alert Community clicking the finish button will complete 1 908 1 Setup Wizard the installation The programme Setup has finished installing Alert Community 1 908 1 on your installation is now complete and a esed aton booting icon will be placed on your Cick CE MN desktop Alert Community Double click the programme icon and Alert Community will run If this is the first time the programme has been initialized the following screen shots will appear to register the programme and to customize the setup to the communications ports available e Register Part of the purchase of Alert This appears to be the first time you have run this Community is the release of the Site ese Name and associated Registration Code o enable the product to run his information IS CASE SENSITIVE and should be entered exactly as supplied at time of purchase The Site Name is used on the Home Page of Alert Community as a valid license indicator ii Thank You If you have loaded the information correctly the above splash screen will appear AlertCommunity 9 This application has not been configured for use During the configuration process you will be asked to set the Administrator Password and the COM port setting Would
6. KB 630 Type File Folder Application MANIFEST File Application Extension ActiveX Control Application Extension Application Extension IrfanView JPG File ActiveX Control ActiveX Control ActiveX Control Application Extension Video CD Movie Application Extension Application Extension Access LockFile 9 Microsoft Access Ap Video CD Movie Application Go Date Modified 12 08 2009 14 40 01 08 2009 20 17 20 02 2003 4 12 19 01 2006 17 10 09 03 2004 0 00 19 01 2006 17 10 19 01 2006 17 10 02 02 2007 21 00 09 03 2004 0 00 09 03 2004 0 00 24 06 1998 0 00 19 01 2006 17 10 10 08 2009 16 44 19 01 2006 17 10 19 01 2006 17 10 12 08 2009 14 40 12 08 2009 14 41 10 08 2009 16 27 10 08 2009 16 02 E My Computer Above is a typical outline of files after Alert Community is installed on your system Alert Community is installed under Program Files of your Windows XP operating System 1V 1 2 Initial Installation fe Setup Alert Community 1 908 1 Welcome to the Alert Community There are two methods used for installation 1 908 1 Setup Wizard 1 Place the programme CD in your CD tray This wil install Alert Community 1 908 1 on your computer and follow the instructions offered once the It is recommended that you close all other applications before CD boots continuing Click Next to continue or Cancel to exit Setup 2 Go to http www harbourvision com au downloads And download th
7. aff relief and will not require re paging Lunch period is shared and may require re paging Dinner is covered by an overlap of afternoon and evening staff We also have repeater test equipment that does not require a pager however needs to be shown in the reporting system as a logged incoming call E Pagers m Ti Se I m Morning Interval between repeating pages 60 Maximum number of repages 0 Pager Group active between inclusive Start time hh mm 7 00 00 End time hh mm 12 00 00 oan ENAN Nonn 18 nn 24 eee JO Add the required number of groups and assign scheduling to the groups by ticking the check box provided Commence building your groups and assign the appropriate pagers and active time periods for these groups Lunch 7 1 Interval between repeating pages 60 seconds 2 Maximum number of 1 Pager Group active between inclusive Start time hh mm End time hh mm Afternoon 12 00 00 13 00 00 Interval between repeating pages seconds Maximum number of repages o 1 amm Pager Group active between inclusive 4 Start time hh mm 13 00 00 Night 5 End time hh mm 19 00 00 Schedule Coverage nan ANN Nonn 18 0n EEE Group Pager Save he lunch period is one hour and he staff is shared They may require a second page The schedule coverage is showing we hav
8. age would look like this Respond to CN patient RF RS this menu location Once again you must be in Administrator mode to gain control of this feature The Symbol is shown in a list and when set correctly will help to format your message For Example You may wish you re on screen message to look like this Respond to Bed 1 patient Will Robertson Bed 1 would have been the title previously configured to the operating call point Will Robertson would have been a resident previously entered in the patient database and assigned to the room Bed 1 To achieve this the work station Where CN is the call point name currently operating RF is the residents first name and RS is the residents last name Note You will be presented with the patient name only if the call point was personalised vll 2 4 Control Macros via GP Paging The Technician configuring Alert Community has the ability to programme a Control Sequence which can be transmitted via a Paging Transmitter to control peripheral devices This control sequence is termed a Macro and can be triggered from the Alert Community Computer or by a Call Point linked to the Macro An alternate option is to configure a Control Sequence that is passed to the DSD port to control extended functions of the Harbour Vision Multi Coloured Display Device These may be to dim the display drop the display volume disable or enable a display zone
9. e installation file The above splash screen is the first screen shown when successfully boot the installation Programme 6 Setup Alert Community 1 908 1 Lia PE M This screen offers valuable Please read the following important information before continuing 18 Sag advice if there was previous version of Rte Alert Community installed on your machine A backup will place the current database in a backup folder in your Program Files Directory This 908 ensures you have a recovery path Reintroduces Play all sounds feature though will not play sound on incase there is a power interru ption ignored Call Paints while your proceed with the installation Exit install and backup NOW if necessary Please note If you re updating Alert Community please ensure that you backup the fa Setup Alert Community 1 908 1 Select Destination Location i Where should Alert Community 1 908 1 be installed 93 The default location for the programme can be changed if required LJ Setup will install Alert Community 1 908 1 into the following folder To continue click Nest IF you would like to select a different folder click Browse A least 7 0 MB of free disk space is required 5 setup Alert Community 1 908 1 Ready to Install Setup is now ready to begin installing Alert Community 1 908 1 on your computer Click
10. e sort order between Christian and Surname XV 3 2 Naming a Group of Call Points Call Point Configuration File Report Call Point VILLA 16 PENDA VILLA 17 0034 0055 0036 0037 0039 0040 0041 0042 0043 Export Step through the newly associated Call Points and check which paging group you wish allocated the Call Point location HINT You may have a similar set of pagercrops Paging groups for a consecutive v LODGE 7 00 00 AM gt 7 30 00 PM 5ERvaPTS 7 00 00 AM gt 5 00 00 PM MAINTENANCE 7 00 00 AM 4 00 00 NURSING HOME 7 30 00 PM 7 00 00 AM EVENING 5 00 00 PM gt 7 30 59 5ave Close string of Call Points By clicking the first Call Point and while holding the shift key click the last in the sequence high lighted now in blue then release the shift key and check the paging groups common to this list of Call Points Now click on save Tabbing up and down this list will show the same paging groups have been allocated The same can be achieved jumping up and down the list while holding the Ctrl Key XVI 4 0 Configuring Pagers and Paging Groups 4 1 Pagers and Groups To be completed in Administrator Mode Pagers ue All pagers must reside in a group If ME a there is only one pager used then vum DIRE specific group must be added first Puccini SET By clicking T Group you are ee presented with a w
11. e the total 24hr period covered Afternoon schedule is similar to the morning with no need to re page XIX Pagers Evening Interval between repeating pages seconds Maximum number of repages 0 v Pager Group active between Inclusive Eius o een Afternoon and evening overlap between 5 End time hh mm 23 30 00 16 00 and 17 00 Both groups will receive paging during this period Night Interval between repeating pages 60 Maximum number of repages 1 Pager Group active between inclusive Start time hh mm 23 30 00 End time hh mm 7 00 00 Night staff may require a re page Repeater Interval between repeating pages 30 coo The system has several repeater test units attached that report in a regular basis It E o is not necessary to page so no pager is na Puce Min attached This however will enable logging and report sorting functions to be carried out Schedule Coverage EU Lt croup Group ager Pager XX
12. er Mo Call Point Call Type Macro 1 v Gate Open Pager Port 0000008 250 Cal 11109 Display as COMM Port Pager No Call Point Call Type Macro 1 Gate Closed Pager Port 0000008 11209 Display as COMM Port Pager No Call Point Call Type Macro 1 emeret _ cat Display as COMM Port Pager No Call Point Call Type Macro 1 Down pagerrort ch Please restart the app after making Control Macro changes 1 By checking the controlling macro makes the macro visible on screen and can be controlled by the mouse 2 Label the macro for screen presentation 3 Select the communication port the serial information is passed to 4 When used with a paging transmitter select the cap code nominated by the paging receiver 5 Nominate the call point ID you wish to fire macro 1 This example is sending a control sequence to Salcom 12 84 POCSAG receiver with ID 11 Relay 1 will go on Alert Community will log the call point operation which can be and Assist or Normal Call 6 Call Type allows the Macro to be tied to a call function or the clearing of that call If CANCEL is selected in this pull down string 11019 will release relay 1 when Call Point 250 is cancelled 7 Is the text string required by the receiving device Example 2 Gate Closed control sequence to Salcom 12 84 POCSAG receiver with ID 11 operating relay 2 Below shows the on screen display of the con
13. indow requesting the entry of a title that explains this group of pagers Numerous pagers may be added to this group The same pager may also be a member of another group End time hh mm J Pagers Once the Group name is entered it is time to add the individual pagers to that group Highlight the new group title and click Pager Each pager is given a numeric number and Current User title This title will appear on screen when the page is made to this group Number that Pager Please enter a Number for this Pager co LL XVII E Pagers 1 Pager 1 L1 Current User Nightngale v Notes After office hours attendance 10000111 a oX By highlighting the new pagers numeric value seen below a Current User and Cap code entry screen will appear Pull down and select from a list of current users or enter a new user The Notes will only appear here and may be used to give a brief description of the pagers serial number date of purchase Users Nick Name etc The Cap code assigned to the pager is entered The pagers Cap code and the Cap code entered here must be the same 4 1 A Paging Scenario with scheduling to Suit You A typical Scenario below I have four pagers and wish to cover a 24hr period There is a relief pager from a different section of the building that can cover lunch The morning and evening staff have st
14. lies the level of call security and call identification to allow the software to operate correctly The pager COM port will plug directly into the paging transmitter commonly buffered by a serial to POCSAG encoder Alert Community Pagers F4 Send Page F5 Your installation is now complete 2 0 Configuring Alert Community Installation Techniques to be configured in Administrator Mode 2 1 Enter Administrator Mode Alert Community There are some settings necessary to configure and this can only be done in settings si Settings administrator mode Administrator Mode resetresi Seed Password to activate Admin Mode Enter the Administrator password for Alert Community Enter the administrator password nominated during time of installation check will now appear next to Administrator mode and the settings can now be set w Administrator Mode reset resi Seed 2 2 Settings Alert Community About Settings Communications Messaging Pager Macras Alert Community 1 1011 2 Alert Community About Settings Communications Messaging Pager Macros Administrator Password Chan E a See Normal Call Sound sound CO Sound on new calls Sound every call Use Windows Exclamation sound Misc Ignore Unnamed Call Points Auto Yolume Volume Down at ExESchedulevc End time hh mm ItxtScheduleWc The computer terminal sound ca
15. n be turned off if required OR Sound will chime only when a new call arrives from the system OR Sound can be repeated every cycle of the ScanAlert system With regard to the Misc Group Ignore Unnamed Call Points will be used if after installation the user does not wish to hear calls not entered in the database During initial installation and during fault finding it may become necessary to uncheck this box to allow identification of call point id s that are not entered in the database VI w Alert Community About Settings Communications Messaging Pager Macros Commuications DSD Commuications Port Pager Commuications Port 2 3 Messaging Configuration The communication ports are set to connect the System Driver and Paging Transmitter to Alert Community Ports 1through to 10 are available and USB to serial adaptors should be configured within this range The messages presented to the computer screen and pager can be pre programmed in Alert Community About Settings Communications Messaging Pager Macros Workstation Pager Message Respond to ACH SRF RS Automatically remove Calls after minutes Pager Message Go to CN Patient RF YRS Callpoint cancelled Pager Message Cancelled CN Call Point name Call Point number Current Pager user Physical Pager number Count of pages sent Resident Firstname Resident surname Reset to defaults pager mess
16. o set call wav file to occur None Once per call Every DSD cycle Ability to Import and Export Residence database Installation Manual separate from Users manual Add a radio button to disable pages from incoming IDs that are not in the database Introduce scheduled paging Bug Fixes and enhance reporting Add feature to enable paging to POCSAG paging receiver by having the ability to build paging MACROS Also enhance the multiple page function to make it a little more snappy in operation Installation Manual TABLE OF CONTENTS 1 0 System Overview 1 1 File Structure 1 2 Initial Installation 1 3 Administrator Password 1 4 Setting of Communications Ports 2 0 Configuring Alert Community Below Installation Techniques to be configured in Administrator Mode 2 1 Enter Administrator Mode 2 2 Settings 2 3 Messaging Configuration 2 4 Control Macros via GP Paging 2 5 Importing and Exporting 3 0 Assigning Call Points to Pagers and Groups 3 1 Naming Call Points 3 2 Naming a Group of Call Points 4 0 Configuring Pagers and Paging Groups 4 1 Pagers and Groups 4 1 A Paging Scenario with scheduling to Suit You ii 1 0 System Overview Alert Community is a computer based reporting system designed to be of assistance to caring staff in charge of groups of residence in a nursing facility Opening with a comprehensive residence database Alert Community will display location and call activity of all resident in your establishment
17. ted and two more entries added to the data fields NOTE the syntax error with the date of birth for the fourth person This import would fail until the error is corrected Xll ali L Y F File Edit View Insert Format Tools Data Window Help D c V aa gt fe 24 d To verdana 7 B Z X HE EE Al v ID D E F G H I J K 1 Firstname Surname DOB Religion ContactDc Allergies MedicalCc Speciale Notes MestOfKinl MextOrKins MestOfKinF NestOfKinPhoneMMobile 2 T First Person 12 08 2009 3 2 Second Person 12 08 2003 4 Third Person 13 08 2009 5 Fourth Person 13 08 2009 6 7 8 3 10 11 12 13 14 15 16 1 18 13 20 21 22 23 24 25 26 2 28 23 30 31 32 22 14 4 gt Alert Community Readv OK It is now fine so the import is done with the existing data plus the additional two entries HA rue cun wew asen ramal Luas wanuuw orp ieee AT d gt Al 0 n B E 0 3 rz ID Firstname Surname DOB Religion ContactDic Allergies Medi T First Ferson 12 08 2009 2 Second Person 1210312009 3 Third Ferson 1300802009 4 Fourth Person 1200812009 en am cee Now clean the Alert Community Database if this is to be imported and proceed with importing the modified csv file and observe the changes below Data is looking good xil QR m Firstname surname Fisinane Frst To build a new database using E
18. trolling macros Xl 2 5 Importing and Exporting Residents his is a typical list of entries for two residents and how Qo Oe a the database is presented E Firstname First when exported to a CSV Second Perso Smawpes file Date of Birth 12 08 2009 Special Condition Notes A look at the exported data below in Excel EA Microsoft Excel Alert Community CSV O 8 File Edit View Insert Format Tools Data Window Help Dc ES X o x f 2 ME To verdana 7 BprulezsBiss 4uUs 5 A 1 Y z D a fp B D E F H J K L M N 0 ID YFirstname Surname DOB Religion ContactDoctor Allergies MedicalCondition SpecialMedication Notes NextOfKinName NestOfKinAddress MestOfKin amp ddress2 NextOfKinPhone NextOfKinPhoneMobile E 2 First Person 12 08 2003 3 2 Second Person 12 08 2009 4 5 6 7 8 3 10 n 14 4 Alert Community Select destination and press ENTER or choose Paste NUM If Changes or additions are now made in the Excel file as seen below then we can readily see how an existing database can be added to or appended into Alert Community database To ensure there are no duplications to the database all existing entries in the database will need to be manually removed before re importing Hence it is important to have done a backup of any existing database before any importing is done As shown below the existing entries were expor
19. xcel First Person for the first time Fourth Person surname Person 1 Within Alert Community export Second Person meme mm the existing empty Database from Third Person Date of Birth 12 08 2009 the fresh install This will give you a clean csv file to open in Excel with Religi i necessary fields included 2 Import or add data in Excel as Contact Doctor necessary Alergies Import the csv into Alert Community crm _ p To Append to an existing database 1 Backup Existing database 2 Export Existing database to csv file 3 Make additions to the csv file and save and make safe 4 Empty the existing database by clearing all data using the Mark all feature in A ert Community 5 Import the merged database into Alert Community X1V 3 0 Assigning Call Points to Pagers and groups 3 1 Naming Call Points 5 Call Point Configuration File Report O MAINTENANCE 7 00 00 AM gt MajegInitially there will be no call point Pager Groups LODGE 7 00 00 AM gt 7 30 00 L sERvaPTS 7 00 00 AM gt 5 00 00 PM 4 00 00 PM CI NURSING HOME 7 30 00 PM gt 7 00 00 AM C EVENING 5 00 00 PM gt 7 30 59 PM location assigned to the call point ID By left clicking once on the Call Point you wish to edit a name or location can be assigned to the call point ID Once the call point has been given a location identity it can be personalised
20. you like to configure these settings now Click yes to proceed 1 3 Administrator Password he staff in charge of making parameter changes to the software should have access to this password Under normal operation conditions after the initial set is complete the password will not be required It is because of this it may easily be forgotten and so it is recommended that the password be stored in a safe place The password can be changed after setup is finished if desired It is not possible to retrieve the password after it is committed at this point If you are unsure how the key staff will protect this password then it is recommended that Admin be added at this point and changes can be made later w Configure Administrator Password Remember passwords are CASE SENSITIVE 1 4 Setting of Communication Ports It is a requirement that two serial ports be available for this installation If you are using USB to Serial adaptors it is imperative that these devices have the ability to have their ports altered by the installation technician and also that they be tested to ensure the com port assigned Select the COM Port for o the USB device does not alter if it is Pager communications unplugged and re inserted at a later time Select the Port for 050 The DSD is a Digital System Driver supplied by Alert Call Systems This device communicates directly to this software It supp
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