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1. Letter 100 Muliple Up 2Sided Print E 1 Sided Print Image Shift Margins eae ea Ok Cancel Help Click OK in the Properties dialog box to save specified settings The Properties dialog box closes Click OK in the Print dialog box The Print dialog box closes and the print job starts Xerox WorkCentre 5016 5020 User Guide 81 Canceling a Print Job Canceling a Print Job You can cancel a print job before the machine delivers the output copies There are two ways to cancel a print job e Canceling a print job on a computer e Canceling a print job on the Control Panel Canceling a print job on a computer The following procedure describes how to cancel a print job on a computer 1 Double click the printer icon A dialog box appears listing all the queued jobs 2 Select the printjob that needs St to be canceled Printer Document Yiew Help Document t Name atus r a Size Submitted a Microsoft Word Document1 rintin est User 225 bytes 225 10 59 08 AM 3 21 2007 The selected print job is highlighted 3 Select Cancel from the Document menu Size Submitted 225 bytes 225 10 59 08 AM 3 21 2007 The selected job is canceled Cancels the selected documents Canceling a print job on the Control Panel The following procedure describes how to cancel a print job on the Control Panel 7 Press the lt Stop gt button while the machin
2. 2 Remove the remaining paper 3 Push down the metal plate to the bottom of the tray 4 Slide paper guides towards the front and back of the tray Xerox WorkCentre 5016 5020 User Guide 46 Changing the Size and Orientation of Paper in the Trays 5 8 9 Slide the paper guide to the right Load paper neatly and tightly against the left corner of the tray with the side to be printed facing up Important Do not load mixed types or mixed sizes of paper together in Tray 1 e Do not load paper above the maximum fill line It may cause paper jams or machine malfunctions Adjust the paper guides to just touch the edges of the paper and align the arrow on the right paper guide with the appropriate paper size marking on the label Important If you do not adjust the paper guides correctly it may result in a paper jam Note e If loading a relatively thin stack of paper in the tray when tightly adjusting the right paper guide up against the edge of the paper the stack of paper can be warped This will not result in a paper jam as long as the paper guide arrow is correctly aligned with the appropriate paper size marking on the label Push Tray 1 gently back into position Specify the paper size and orientation on the Control Panel For information on how to specify the paper size and paper orientation
3. This section describes procedures to clear paper jams When paper jams in the machine the machine stops and the indicator on the Machine Diagram mimic flashes An error code also appears in the Display which indicates which procedures to take to remove the jammed paper Carefully remove the jammed paper without tearing it Do not leave any pieces of paper in the machine If a paper jam error code remains in the Display after you have removed the jammed paper it is possible that paper is jammed in another location in the machine or that pieces of paper are still left in the machine Check the Machine Diagram mimic and the error code and remove the jammed paper completely After removing the jammed paper a copy job or print job resumes automatically from the page where the paper jam occurred Important Identify the location of the paper jam first Randomly pulling out the trays may tear the jammed paper and any torn pieces of paper remaining in the machine may eventually cause the machine to malfunction e If there are any torn pieces of paper left in the machine the error code remains in the Display e Clear the paper jams while the machine is switched on e Do not touch any parts inside the machine while clearing paper jam unless specifically instructed to do so E1 Paper Jam around the Fuser Unit and in the Left Side Cover The following procedure describes how to clear paper jams around the Fuser Unit or in
4. 204 Specify a three digit password of the account number 4 within a range of 000 999 205 Specify a three digit password of the account number 5 within a range of 000 999 206 Specify a three digit password of the account number 6 within a range of 000 999 207 Specify a three digit password of the account number 7 within a range of 000 999 208 Specify a three digit password of the account number 8 within a range of 000 999 209 Specify a three digit password of the account number 9 within a range of 000 999 210 Specify a three digit password of the account number 10 within a range of 000 999 Xerox WorkCentre 5016 5020 User Guide 72 Multiple Account Mode 7 Press the lt Start gt button to confirm the entered menu number The currently set password for that particular account appears blinking in the Display lt Start gt button 8 Enter a new three digit password using the numeric keypad 9 Press the lt Start gt button to confirm the new password lt Start gt button The letter P appears blinking in the o o Display 10 Press the lt Log In Out gt button The machine exits the System Setting Mode lt Log In Out gt button Xerox WorkCentre 5016 5020 User Guide 73 Multiple Account Mode Setting Copy Job Limits on a User Account To set the copy job limit on a
5. Xerox WorkCentre 5016 5020 User Guide 24 Control Panel 129 eal Enlarges a document by 129 4 5 5 x 8 5 8 5 x 11 8 5 x 11 11 x 17 78 e fl D Reduces a document by 78 5 8 5 x 14 8 5 x 11 50 50 Reduces a document by 50 11 x 17 5 5 x 8 5 Preset ead Enlarges or reduces a document by any zoom ratio that has been preset Note e You can specify the preset zoom ratio when the machine is in the System Setting Mode menu number 8 For more information refer to System Settings P 123 e The default preset zoom ratio is 64 100 Auto 100 Makes copies of an original document at the same size Auto The machine automatically selects the zoom ratio based on the original document size and the paper size in the selected tray Notee This option is selectable only when using the Document Feeder When the measuring unit is in metric 200 e LJ fD 50 aaf 200 Enlarges a document by 200 A5 gt A3 141 Enlarges a document by 141 4 A5 gt 4A4 A4 gt A3 B5 gt B4 70 Reduces a document by 70 7 A3 A4 A4 A5 B4 B5 50 Reduces a document by 50 A3 gt A5 Preset Enlarges or reduces a document by any zoom ratio that has been preset Xerox WorkCentre 5016 5020 User Guide 25 Control Panel Note e You can specify the preset zoom ratio when
6. Do not add a new stack of paper on top of the remaining paper in the tray Remove the remaining paper in the tray put it together with a new stack of paper align the edges neatly then load the stack of paper in the tray This reduces the possibility of paper jams Xerox WorkCentre 5016 5020 User Guide 42 Loading Paper in the Trays 3 Load paper neatly and tightly against the left corner of the tray with the side to be printed facing up Important Do not load paper above the maximum fill line It may cause paper jams or may lead to machine malfunctions 4 Adjust the three paper guides to just touch the edges of the paper and align the arrow on the right paper guide with the appropriate paper size marking on the label Important If you do not adjust the paper guides correctly it may result in a paper jam Note e If loading a relatively thin stack of paper in the tray when tightly adjusting the right paper guide up against the edge of the paper the stack of paper can be warped This will not result in a paper jam as long as the paper guide arrow is correctly aligned with the appropriate paper size marking on the label 5 Push Tray 1 gently back into position Loading Paper in Tray 2 If the machine runs out of paper in Tray 2 during copying or printing the Tray 2 indicator on the Machine Diagram mimic flashes and the error code appears in the Display Cop
7. 9 Printable area Machine component cccccceesesceseseseseseseseeees 16 Extended printable area 122 Machine Diagram MIMIO ossessi 24 Standard printable area 0 eee 122 Machine Serial NUMber ccccccccccccccccececeeeeeeee 127 Processor Jam Das ag EIEE A AT 91 Machine Status product overview Bypass Tray sininen 91 Safety Certification 0 0 ceeeeeeneeeeeeeteees 13 Document Feeder Jam cccccccccceststeteeeteees 91 product recycling and disposal ee 15 Document Present ader iii nan a her atianed de 92 OPP PCT eTOCTeTereererereererereerereeeere reer errr rere re ree rere ry 15 Processor Jan siticicciln isi cisiet eck tale saul 91 USA Canada 22 essere teste tee tteineeieeie 15 Replace Drum Cartridge aasan 91 R TONET ote ee ge ea ee nat 91 Tay th anrimnp nnns eae aia 91 radio frequency EMISSIONS ceeeeeeeeees 12 MAYO depahoi t a A AA 91 recycling MA INteEnanCe cscs Pd cece Pa Teach eA toes earn se 10 product ss sss ace settee aaanpchaenatiotia sentiea cht 15 maintenance safety ccccccseccseseseeesseeeseneees 11 lt Reduce Enlarge gt button ee 24 Maximum fill line Se cascrrcaessrantiteaieeheataeaaraenss 43 44 Reduce Enlarge Ratio 1 0 125 MEtOACH inian a 126 regulatory information 13 Xerox WorkCentre 5016 5020 User Guide 132 Replace Drum Cartridge ececeeeeesteeeeeeeneee 91 S safety consumables 2 cceeeeeeeeeceeeeeeeeeeeeeeeeeteees 12 GlectriCal p a a
8. Xerox WorkCentre 5016 5020 User Guide 11 Safety Notes e Do not remove covers or guards that are fastened with screws There are no parts behind these covers that you can maintain or service e Do not perform any maintenance procedures unless you have been trained to do them by an authorized local dealer or unless a procedure is specifically described in the user manuals Ozone Information This product produces ozone during normal operation The ozone produced is heavier than air and is dependent on copy volume Install the system in a well ventilated room If you need additional information about ozone please request the Xerox publication Facts About Ozone part number 610P64653 by calling 1 800 828 6571 in the United States and Canada In other markets please contact your local Xerox representative For Consumables Store all consumables in accordance with the instructions given on its package or container Use a broom or a wet cloth to wipe off spilled toner Never use a vacuum cleaner for the spills e Keep the Toner Bottle out of the reach of children If a child accidentally swallows toner spit it out rinse mouth with water drink water and consult a physician immediately e When adding toner to the Drum Cartridge be careful not to spill the toner In case of any toner spills avoid contact with clothes skin eyes and mouth as well as inhalation e If toner spills onto your skin or clothing wash it off
9. 2 Right click on the Xerox WorkCentre 5016 Xerox WorkCentre 5020 B or Xerox WorkCentre 5020 DB printer and select Properties from the displayed pop up menu Note e Because this procedure to open the Properties dialog box uses Windows XP as an example you may have to open the Properties dialog box in different ways depending on the operating system in use Refer to a guide provided with the operating system for more information The Properties dialog box appears Xerox WorkCentre 5020 DB Properties y er General Sharing Ports Advanced Color Management Security Configuration Options 3 Click Printing Preferences i ga Xerox WorkCentre 5020 DB Location Comment Model Xerox WorkCentre 5020 DB Features Color No Paper available Double sided Yes Al 594 x 841mm A2 420 x 594mm Staple No A3 297 x 420mm B4 257 x 364mm Speed 20 ppm A4 210 x 297mm z Maimun sosokaion G00 api F eres cee Printing Preferences Print Test Page Xerox WorkCentre 5016 5020 User Guide 78 Setting Up the Printer The Printing Preferences dialog box appears Configure any printer settings as necessary Click OK to save the specified settings The Printing Preferences dialog box closes Click OK on the Properties dialog box The Properties dialog box closes Specifying the Custom Paper Size amp Xerox WorkCentre 5020 DB Printing Pre
10. Battery Recycling and Disposal Dispose of all batteries in accordance with local legislation For recovery of scarce resources Xerox reuses the rechargeable batteries used in this product after the product is returned Those batteries can be reused to make recycle materials and energy recovery Xerox WorkCentre 5016 5020 User Guide 14 Product Recycling and Disposal Product Recycling and Disposal All Countries North America USA Canada Xerox operates a worldwide equipment takeback and reuse recycle program Contact your Xerox sales representative at 1 800 ASK XEROX to determine whether this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment If you are managing the disposal of your Xerox product please note that the product contains lamp s with mercury and may contain lead Perchlorate and other materials whose disposal may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities In the United States you may also refer to the Electronic Industries Alliance web site www eiae org lt http www eiae org gt Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling
11. Bypass Tray e Do not load paper above the maximum fill line It may cause paper jams or may lead to machine malfunctions e Depending on the type of paper paper may not be fed into the machine properly or may cause image quality deterioration 4 Adjust the paper guides to just touch the edges of the paper Important If you do not adjust the paper guides correctly it may result in a paper jam Note e If paper runs out in the Bypass Tray during a job open and close the Left Side Cover once and reload paper in the Bypass Tray Xerox WorkCentre 5016 5020 User Guide 45 Changing the Size and Orientation of Paper in the Trays Changing the Size and Orientation of Paper in the Trays This section describes how to replace paper in the trays with a different size and orientation of paper and how to specify the size and orientation of paper Note e When using non standard size paper for a print job load the paper in the Bypass Tray You must register the paper size in the print driver in advance For information on how to specify a custom paper size in the print driver refer to Specifying the Custom Paper Size P 79 Changing the Size and Orientation of Paper in Tray 1 The following procedure describes how to change the size and orientation of paper in Tray 1 7 Pull out Tray 1 towards you Note e While the machine processes a job do not pull out the tray in use
12. Store paper in dry conditions Paper that has absorbed moisture can cause paper jams and image quality deterioration Once you remove the packaging from paper keep the unused paper wrapped To reduce moisture apply preventive measures such as by placing desiccant moisture absorber in the storage area Paper should be stored on a flat surface to prevent creasing or warping Loading paper into the trays e e e Align the edges of the paper stack neatly before loading it in the trays Do not use paper that is folded creased curled or heavily damaged Do not load paper of mixed sizes together in the trays Transparency paper and label paper often cause paper jams if any sheets of paper are stuck together Fan the edges of these types of paper well before loading When continuously printing onto transparencies remove transparencies from the Output Tray every 20 sheets or so to prevent them from sticking to one another When loading label paper in the tray if any labels have already been peeled off or cut off it may cause a paper jam Xerox WorkCentre 5016 5020 User Guide 41 Loading Paper in the Trays Loading Paper in the Trays This section describes how to load paper in the trays Paper loaded in the trays After loading paper in the trays you need to manually specify the size and orientation of paper on the machine For information on how to set the size and orientation of paper that is loaded in the tra
13. The following procedure describes how to print on a custom sized paper 7 2 3 Select Print from the menu on the application Select the machine name in Name Click Properties The Properties dialog box appears Select the document size in Paper Size Select the desired custom paper size in Output Size Note e The custom paper sizes that appear under Output Size have been registered in advance For information on how to register the custom paper size refer to Specifying the Custom Paper Size P 79 Specify other features as necessary Printer Name Xerox WorkCentre 5020 DB v Status Idle Type Xerox WorkCentre 5020 DB Where USBOO1 Comment Find Printer Print to file Manual duplex Page range Copies al Number of copies ES Current page O Pages Enter page numbers and or page ranges 1 1 separated by commas For example 1 3 5 12 Collate Print what Document g Zoom Pages per sheet 1 page Prints All pages in range Scale to paper size No Scaling Xerox WorkCentre 5020 DB Properties Basic Tray Output Image Options Watermarks Advanced Settings Saved Settings CEE vy sac Ea Paper Size Letter 8 5 x11 Image Orientation Ms Portrait O Landscape Ig 25400x 100 x Output Size Same as Paper Size Copies Specity Zoom 1PageUp
14. Users are required to enter their account number and password to log in to the machine The System Administrator can set the copy job limit on each user account and also review the total number of copies made by each account Important e Password entry is only required for copy jobs You do not need to enter a password to log in to the machine for a print or scan job Selecting the Account Mode on the Machine The following procedure describes how to select the account mode If the machine is in the No Account Mode proceed to Step 1 e If the machine is in the Single Account Mode refer to Logging in to the Machine P 68 under Single Account Mode to log in to the machine then proceed to Step 1 of the following procedure to select the account mode Ifthe machine is in the Multiple Account Mode refer to Logging in to the Machine P 69 under Multiple Account Mode to log in to the machine under the System Administrator s account then proceed to Step 1 of the following procedure to select the account mode Important The machine is in the No Account Mode by default Xerox WorkCentre 5016 5020 User Guide 65 Account Mode Overview 1 Press the lt Log In Out gt button for four seconds The machine enters the System Setting Mode The letter P appears blinking in the Display 2 Enter 70 using the numeric keypad Note e The system setting menu number for selecting an account mode is 70
15. WorkCentre 5016 5020 Scan Button Manager InstallShield Wizard Complete The InstallShield Wizard has successfully installed WorkCentre 5016 5020 Scan Button Manager Click Finish to exit the wizar Sh WorkCentre 5016 5020 CD ROM AutoRun WorkCentre 5016 5020 Welcome to Xerox WorkCentre 5016 5020 Select an item g nen a eae oe ai a instali Scan Diver a Install Button Manager a Remove Print Driver a Remove Scan Driver Exit CD ROM XEROX a Language with the operating system for more information Xerox WorkCentre 5016 5020 User Guide 39 4 Loading Paper This chapter describes the sizes and types of paper that can be used with the machine and provides information on how to load paper in the trays and how to specify the size and orientation of paper in the trays Supported Paper Sizes and Types This section lists the sizes and types of paper that can be used with the machine and explains simple rules for storing paper and loading paper in the trays Using paper that is not listed here may result in paper jams lower print quality or machine malfunctions If you wish to use paper other than those recommended by Xerox contact the Xerox Welcome Center Important The printed image may fade when paper absorbs moisture in the air For more information on fading of printed images contact the Xerox Welcome Center Supported Paper Sizes The following table shows the supported paper types such
16. YOU DO NOT ACCEPT THIS WARE PACKAGE UNUSED IF Ole O do not accept the terms of the license agreement Xerox WorkCentre 5016 5020 User Guide 38 Installing the Scanner Application Button Manager 5 6 Specify the path to a folder to install files If you want to install files in the default location click Next To install files in another location click Change to select another location The installation process begins The installation is now complete Click Finish The installation wizard dialog box closes Click Exit on the WorkCentre 5016 5020 CD ROM AutoRun dialog box The WorkCentre 5016 5020 CD ROM AutoRun dialog box closes Note e To remove Button Manager select Start gt Control Panel gt Add or Remove Programs then select Button Manager and click Remove Because this procedure to remove Button Manager uses Windows XP as an example the procedure may not apply depending on the operating system in use Refer to a guide provided WorkCentre 5016 5020 Scan Button Manager Choose Destination Location Select folder where setup will install files Install WorkCentre 5016 5020 Scan Button Manager to CA Scan Button Manager WorkCentre 5016 5020 Scan Button Manager Setup Status WorkCentre 5016 5020 Scan Button Manager is configuring your new software installation Installing C 871B2007 1C34 4071 BE OF 50BB 4FFF112B setup inx
17. added appears in the Display Xerox WorkCentre 5016 5020 User Guide 99 Fault Clearance Procedure Symptom Recommendation Streaks solid or dotted lines or spots e Clean the Corotron Wire For information on how to clean the Corotron Wire refer to Cleaning the Corotron Wire P 118 e Clean the Document Glass Constant Velocity Transport Glass the narrow strip of glass located at the left hand side of the Document Glass the Document Feeder and the paper guides For information on how to clean the machine refer to Cleaning the Machine P 116 e Check the quality of the document e Run the job using the Document Glass If the machine has been idle for an extended period of time if the toner has recently been added or the Drum Cartridge has recently been replaced run the job again Load fresh paper Check the humidity in the location of the machine Replace the Drum Cartridge Paper delivered to an Output Tray is curled and it is not properly stacked up e Flip the paper stack over in the tray Rotate the paper stack head to toe in the tray Output is too light or too dark Set the density feature to a lighter or darker setting Check the quality of the document Load fresh paper Run off more prints until the copy quality improves Replace the Drum Cartridge Output is too light Set the density feature to a darker setting If toner has recently been
18. button P 24 lt Lighten Darken gt button Select the density of the output copies For more information refer to lt Lighten Darken gt button P 26 lt Original Size gt button Select the original document size when selecting the N up feature For more information refer to lt Original Size gt button P 26 lt N up ID Card Copy gt button Select the N up feature or the ID Card Copy feature For more information on the N up and ID Card Copy features refer to lt N up ID Card Copy gt button P 27 For information on how to make copies using the N up feature refer to 4 up 2 up Copies Copying Multiple Pages onto a Single Sheet P 57 For information on how to make copies using the ID Card Copy feature refer to ID Card Copies Copying an ID Card shaped Document onto a Sheet P 63 lt Original Type gt button Select the original document type For more information refer to lt Original Type gt button P 28 lt 2 sided gt button Select whether to copy on one side or both sides of a sheet For more information refer to lt 2 sided gt button P 28 Xerox WorkCentre 5016 5020 User Guide 53 Copying Procedure lt Copy Output gt button Select whether or not to collate the output For more information refer to lt Copy Output gt button P 30 3 Press the lt Paper Supply gt button to select a tray Note e Press the lt Paper Supply gt button repeatedly until the des
19. o E wep Left ia Right eg ojlo jo f we gt Py Document Feeder SEF J Refer to Changing the Size and wep Orientation of Paper in the Trays P 46 to change the orientation of paper lt Original Size gt Paper Orientation 2 u p button in the Tray Refer to Changing the Size and Making i Orientation of Paper in the Trays P 46 2 up copies LEF x to change the orientation of paper o E ead ne gt How to Scan oe a ly 4 ABC iont g RR Left ig N Bottom Document Feeder lt Original Size gt Paper Orientation How to Scan x button in the Tray To Document LEF P Glass WEp ABC Right o E Left Ig Yo a wo gt Bottom Document Feeder SEF Refer to Changing the Size and wo gt Orientation of Paper in the Trays P 46 to change the orientation of paper Note e The lt Original Size gt button is not selectable when using the Document Feeder as the size of the original document is automatically detected 3 Press the lt Paper Supply gt button to select a tray that is loaded with an appropriate size and orientation of paper in reference to the tables below lt Paper Supply gt button Xerox WorkCentre 5016 5020 User Guide 60 Making Special Copies When the measuring unit is in inches N up Document Size Paper Size in the Tray 4 up 11x 17 SEF 11 x 17 SEF 8 5 x 14 SEF 8 5 x 14 SEF 8 5 x 13 SEF
20. warning you that the software te that you are installing has not passed Windows Logo testing if you do not want to install the What do you want the wizard to do software select the option to stop esperar O O the installation and select Remove Print Driver and Remove Scan Driver in the E NEES E WorkCentre 5016 5020 CD ROM AutoRun dialog box to completely remove the software If you want to install the software select the option to continue the installation r your hardware came with an installation CD S or floppy disk insert it now Click Next to continue Xerox WorkCentre 5016 5020 User Guide 35 Installing the Print Driver and the Scan Driver TWAIN driver The scan driver installation starts 11 The installation of the scan driver is now complete Click Finish The scan driver installation wizard dialog box closes 72 The print driver installation wizard dialog box appears Select No not this time and click Next 73 Select Install the software automatically and click Next Note e If a dialog box appears after this step warning you that the software that you are installing has not passed Windows Logo testing if you do not want to install the software select the option to stop the installation and select Remove Print Driver and Remove Scan Driver in the WorkCentre 5016 5020 CD ROM AutoRun dialog box to completely Found New Hardware Wizard Pleas
21. 420 mm A4 210 x 297 mm A5 148 x 210 mm B4 257 x 364 mm B5 182 x 257 mm Letter 8 5 x 11 Executive 7 25 x 10 5 Legal 8 5 x 14 Tabloid 11 x 17 Output Specify a destination folder path using up to 256 characters Destination Or click the Browse button to select a destination folder Open the Output Select whether or not to open a scanned image file on the computer Image File check screen box Checked Opens the scanned image automatically after scanning Unchecked Simply saves the scanned image file into the specified destination folder after scanning OK button Starts scanning a loaded document Cancel button Cancels all the specified values and closes the WorkCentre 5016 5020 Scan Button Manager dialog box Help button Displays the Button Manager Help Xerox WorkCentre 5016 5020 User Guide 87 Scanning Procedure Using Button Manager Note 3 Select OK to save the specified settings in Button Manager The WorkCentre 5016 5020 Scan Button Manager dialog box closes 4 Press the lt Scan gt button 5 Load a document Scan from e For more information on each item click the Help button in the scan driver WorkCentre 5016 5020 Scan But 9 Document Glass Original Type Text Resolution 200 dpi Output Format BMP Paper Size A4 210297mm Output Destination D
22. 8 5 x 13 SEF 8 5 x 11 SEF 8 5 x 11 SEF 8 5 x 13 SEF 8 5 x 13 4 SEF 8 5 x 14 SEF 11 x 17 SEF A3 SEF B4 SEF 8 5 x 11 LEF 8 5 x 11 LEF 2 up 11 x 17 SEF 8 5 x 11 LEF 8 5 x 11 SEF 8 5 x 11 LEF A4 LEF B5 LEF 8 5 x 11 LEF 8 5 x 11 SEF 8 5 x 13 SEF 8 5 x 13 4 SEF 8 5 x 14 SEF 11 x 17 SEF A4 SEF A3 SEF B5 SEF B4 SEF When the measuring unit is in metric N up Document Size Paper Size in the Tray 4 up A3 SEF A3 SEF B4 SEF B4 SEF A4 SEF A4 SEF A3 SEF 8K SEF 8 5 x13 SEF 8 5 x 13 4 SEF 8 5 x 14 SEF 11 x 17 SEF B5 SEF B5 SEF B4 SEF A4 LEF A4 LEF B5 LEF B5 LEF 2 up A3 SEF A4 LEF B4 SEF B5 LEF A4 SEF A4 LEF 16K LEF 8 5 x 11 LEF B5 LEF A4 LEF A5 SEF A4 SEF A3 SEF 16K SEF 8K SEF 8 5 x 11 SEF 8 5 x 13 SEF 8 5 x 14 SEF 8 5 x 13 4 SEF 11 x 17 SEF B5 SEF B5 LEF B5 LEF B5 SEF B4 SEF If using the Document Feeder to scan documents 1 Press the lt Start gt button to start copying lt Start gt button Xerox WorkCentre 5016 5020 User Guide 61 Making Special Copies If using the Document Glass to scan documents 1 Press the lt Start gt button to scan the loaded document The indicator next to the lt Scan Completed gt button blinks 2 Load the next document on the Document Glass in the same orientation as the previously scanned document 3
23. Multiple Account Mode 3 Enter a three digit password which corresponds to the account number that you just entered using the numeric keypad lt C gt button Numeric keys For security reasons as you enter each digit of the password a hyphen appears in the Display instead of the actual number that you enter 4 Press the lt Start gt button to confirm the entered password lt Start gt button If the entered password is correct the machine enters the Copy Mode and 1 appears in the Display The indicator next to the lt Log In Out gt button is lit while you are logged in to the machine Note e You do not need to log in to the machine for a scan job or print job If you wish to run a scan job after logging in simply press the lt Scan gt button to switch the machine to the Scan Mode lt Log In Out gt button Xerox WorkCentre 5016 5020 User Guide 70 Multiple Account Mode Changing the Password To change a password that has been set for a user account you must first log in to the machine under the System Administrator s account and then enter the System Setting Mode The following procedure describes how to change the password using the System Administrator s account 1 When the machine is in the Multiple Account Mode Id appears blinking in the Display Enter the System Administrator s account number 0 using the numeric keypad N
24. Press the lt Start gt button to confirm the entered menu number The currently set copy job limit for that particular account number appears blinking in the Display lt Start gt button 8 Set anew copy job limit using the numeric keypad 9 Press the lt Start gt button to confirm the new copy job limit lt Start gt button The letter P appears blinking in the so Display o Note e If an incorrect value is specified in D step 8 0 appears in the Display instead of the letter P 10 Press the lt Log In Out gt button The machine exits the System Setting Mode lt Log In Out gt button Xerox WorkCentre 5016 5020 User Guide 76 Multiple Account Mode Reviewing the Total Number of Copies The following procedure describes how to review the total number of copies made by each account 7 Log in to the machine For information on how to log in to the machine refer to Logging in to the Machine P 69 under Multiple Account Mode P 69 2 Hold down the lt Stop gt button and while holding down the lt Stop gt button press lt 3 gt button e If you have logged in under the System Administrator s account An account number copy job limit set for the account and the current number of copies made under the account appear sequentially in the Display starting from the account number 1 to 10 e If you have logged in under any accou
25. Press the lt Start gt button to scan the loaded document Note e After scanning the last document press the lt Scan Completed gt button to start copying lt Start gt button lt Scan Completed gt button lt Start gt button Xerox WorkCentre 5016 5020 User Guide 62 Making Special Copies ID Card Copies Copying an ID Card shaped Document onto a Sheet ID Card Copy feature is used to copy both sides of an ID card shaped document onto one side of a sheet The following procedure describes how to copy an ID card shaped document Important When selecting the ID Card Copy feature the zoom ratio is fixed to 100 7 Press the lt N up ID Card Copy gt button to select the ID Card Copy feature o fal of Hg of lt N up ID Card Copy gt button ID Card Copy a Copies an ID card shaped document onto one side of a single sheet 2 Place an ID card shaped document face down on the Document Glass and align it with the top left corner 3 Press the lt Start gt button to start scanning one side of the ID card shaped document lt Start gt button The indicator next to the lt Scan Completed gt button blinks lt Scan Completed gt button Xerox WorkCentre 5016 5020 User Guide 63 Making Special Copies 4 Flip over the ID Card shaped document and align it with the top left corner of
26. Speed 20 ppm A4 210 x 297mm Madmanesoktiorc Gd dpi fon eee Srn S Printing Preferences Print Test Page Xerox WorkCentre 5016 5020 User Guide 79 Printing Procedure 3 Click the Config u ration ta b and select amp Xerox WorkCentre 5020 DB Properties C u sto m P a per S i ze t General Sharing Ports Advanced Color Management Security Configuration Options Print Header Footer N _ Custom Paper Size ___Defauits Co C ce J ow C Heo 4 Specify the paper size in the Custom 55 Paper Size dialog box Detal O OOOO Crom 5 Click OK to save the specified custom Cit 210523 mn Caton ustom x mm Custom a er size Custom 6 210 x 297 mm Custom 6 p p Settings for The Custom Paper Size dialog box Ste en a Use closes 8 27 inch O Milimeters Long Edge 5 83 17 00 inch Inches 11 69 E inch 6 Click OK on the Properties dialog EAO box Paper Name Custom 1 The Properties dialog box closes C Cancet_ Hep Printing Procedure The following procedure describes how to run a print job Important The printing procedure varies depending on the application in use For details refer to the respective manuals provided with the application e For more information on the print driver refer to Help in the print driver 7 Select Print from the menu on the application 2 Select the machine name in Name a nd cl i ck P
27. The use of Drum Cartridges that are not recommended by Xerox may impair quality and performance of the machine Use only Drum Cartridges specifically recommended by Xerox Note e Do not expose Drum Cartridges to direct sunlight or strong indoor fluorescent light Do not touch or scratch the surface of the Drum Cartridge Doing so may lower print quality e Replace the Drum Cartridge while the machine is switched on Xerox WorkCentre 5016 5020 User Guide 114 Replacing Consumables The following procedure describes how to replace the Drum Cartridge 7 Make sure that the machine is not processing a job and then open the Front Cover 2 Open the Left Side Cover 3 Lightly press the orange tab to unlock the Drum Cartridge 4 Pull out the Drum Cartridge carefully Important Do not touch the drum blue roller when pulling out the Drum Cartridge 5 Take a new Drum Cartridge out of the box and remove the packaging 6 Insert a new Drum Cartridge halfway 7 Add toner For information on how to add toner refer to Adding Toner to the Drum Cartridge P 111 Important A bottle of toner must be purchased separately when replacing the Drum Cartridge 8 Push the Drum Cartridge in until it locks into position 9 Close the Left Side Cover and the Front Cover Xerox WorkCentre 5016 5020 User Guide 115 Cleaning the Machine Cleaning the Machine The cle
28. Threshold Adjust the threshold level Note e This item appears when selecting Text under Original Type Input Level Output Level Adjust the input and output image tone Input Level Adjusts the input image tone Output Level Adjusts the output image tone Note e These two items appear when selecting Photo or Text amp Photo under Original Type Unit Select a measuring unit Inches Millimeters Pixels Area Size Specify a scanning area by selecting one of the following standard document sizes A3 297 x 420 mm A4 210 x 297 mm A5 148 x 210 mm B4 257 x 364 mm B5 182 x 257 mm 8 5 x 11 Letter 8 5 x 14 Legal 11 x 17 Ledger Tabloid 7 25 x 10 5 Executive Preview window Specify a scanning area manually in this area Also the previewed image appears in this area Preview button Scans a loaded document to create a preview image which appears in the preview window Scan button Starts scanning a loaded document within the specified scanning area Close button Closes the TWAIN Driver dialog box Note e For more information on each item click Help displayed in the scan driver Xerox WorkCentre 5016 5020 User Guide 85 Scanning Procedure Using the TWAIN driver Auto Exposure 6 Click Scan WorkCentre 5016 5020 Scan The machine starts to scan the E Bremen ses document a
29. accessory that can be used as Tray 2 1 Pull out Tray 2 toward you Important Identify the location of the paper jam first Randomly pulling out the trays may tear the jammed paper and any torn pieces of paper remaining in the machine may eventually cause the machine to malfunction 2 Remove the jammed paper Note e Do not leave any torn pieces of paper inside the machine 3 Push Tray 2 gently back into position E3 Paper Jam in Tray 2 The following procedure describes how to clear paper jams in Tray 2 when an error code E3 appears in the Display Note e Paper Tray 2 is an optional accessory that can be used as Tray 2 1 Hold the latch and open Access Cover 2 2 Hold the latch and open Access Cover 1 3 Ifthe jammed paper is accessible through Access Cover 1 remove the jammed paper Xerox WorkCentre 5016 5020 User Guide 107 Paper Jams 4 Pull out Tray 2 toward you and remove the jammed paper Note e Do not leave any torn pieces of paper inside the machine Push Tray 2 gently back into position and close Access Cover 1 and Access Cover 2 C3 Paper Jam in the Bypass Tray The following procedure describes how to clear paper jams in the Bypass Tray when an error code C3 appears in the Display 1 A 5 6 Check the feed slot of the Bypass Tray to remove the jammed pape
30. actual number that you enter 2 Press the lt Start gt button to confirm the entered password lt Start gt button If the entered password is correct the machine enters the Copy Mode and 1 appears in the Display Xerox WorkCentre 5016 5020 User Guide 68 Multiple Account Mode The indicator next to the lt Log In Out gt button is lit while you are logged in to the machine Note e You do not need to log in to the machine for a scan job or print job If you wish to run a scan job after logging in simply press the lt Scan gt button to switch the machine to the Scan Mode lt Log In Out gt button Multiple Account Mode This section describes how to log in when the machine is in the Multiple Account Mode Logging in to the Machine The following procedure describes how to log in when the machine is in the Multiple Account Mode Note e The System Administrator s account number is 0 and its default password is 111 1 When the machine is in the Multiple Account Mode Id appears blinking in the Display Enter an account number using the numeric keypad Numeric keys The account number that you enter appears in the Display Note e The account number 1 is used as an example in this procedure 2 Press the lt Start gt button to confirm the entered account number lt Start gt button Xerox WorkCentre 5016 5020 User Guide 69
31. added to the Drum Cartridge toner may not be dispersed properly Run the job again e Remove the Drum Cartridge and shake it gently away from clothing and carpet Note e Shake the Drum Cartridge gently without spilling toner Uneven print Load fresh paper Replace the Drum Cartridge Blurred images Load fresh paper Replace the Drum Cartridge Missing characters Load fresh paper Replace the Drum Cartridge Gloss variations coining Check the quality of the document If the document has large areas of solid density adjust the density feature for the contrast Light copies when scanning glossy shiny or coated documents through the Document Feeder e Use the Document Glass instead of the Document Feeder Xerox WorkCentre 5016 5020 User Guide 100 Fault Clearance Procedure Symptom Recommendation Ghosting residual images Check the quality of the documents Feed the document SEF Washout Check the quality of the documents If the image is lighter near the borders set the density feature to a darker setting Replace the Drum Cartridge Solid density variations Load fresh paper Check the quality of the documents Set the density feature to a lighter or darker setting Replace the Drum Cartridge Image loss When copying a document from a larger paper size to a smaller size reduce the image to fit onto the smaller pape
32. as the original documents J When 2 sided is selected Delivers the specified number of copy sets in the same order as the original documents and copies are made on both sides of the sheets WOO lle b ie Note e 2 sided feature is only available if the Duplex Module is installed on the machine Uncollate o fl 11 2 2 33 When 1 sided is selected Delivers the copies in stacks based on the number of copies for each set ggg When 2 sided is selected Delivers the copies in stacks based on the number of copies for each set and copies are made on both sides of the sheets OU Note e 2 sided feature is only available if the Duplex Module is installed on the machine Xerox WorkCentre 5016 5020 User Guide 30 Switching On Off Switching On Off This section describes how to switch the machine on and off and explains the Power Saver feature The machine is ready within 27 seconds after the machine is switched on The time required for the machine to warm up may vary depending on the machine configuration and the machine environment The machine automatically enables the Power Saver feature during inactivity to minimize power consumption It is recommended to switch off the machine at the end of the day or when it is not in use for a long period of time Important Switching off the machine may cause loss of data currently being processed For information on the Power Saver feat
33. cable has already been connected to the machine and the computer and if a wizard dialog box has appeared on the screen close the wizard dialog box by canceling disconnect the USB cable and proceed to the next step this procedure Insert the WorkCentre 5016 5020 driver CD ROM into the CD ROM drive of a computer Note e When using Windows Vista depending on the security settings another dialog box may appear after Step 2 confirming whether or not you want to run WorkCentre 5016 5020 CD ROM AutoRun Select an option to allow the program to run in order to display the WorkCentre 5016 5020 CD ROM AutoRun dialog box and to proceed to Step 3 Click Language to select an appropriate language if necessary The language switches to the selected language Note e You can select a language depending on the machine model in use or the region of use Click Install All Drivers h WorkCentre 501675020 CD ROM AutoRun WorkCentre 5016 5020 Note e Selecting Install All Drivers allows you to install the print and scan ar a WorkCentre 5016 5020 drivers together If you wish to F install All Drivers install either one select Install Print Driver or Install Scan Driver instead Install Scan Driver Install Print Driver A message dialog box appears instali Button Manager Remove Print Driver O eorom E Language Remove Scan Driver XEROX Bex Click Yes to proceed with the Setup tool installation of the print and s
34. ee ticle 10 lA S T o liita a eea a e ikr 10 maintenance eceeeeeeeeceeeeeeeeteeteeeeeneeeeeees 11 operational information ccceeeeeeeees 11 ozone information ccceeeeeeeeeeeeteees 12 product safety certification eee 13 radio frequency emissions 12 lt Scan gt button 22 cece eee ceeeeeceeeeeeeeeeeeeeteees 21 lt Scan Completed gt Auto Clear Time 126 lt Scan Completed gt button 22 Scan feature specifications Interface aa eeen eee 122 Output format c cecceeeeeeeeeeeteeeeenees 122 Scan gradation eececeeeeseeeeeeeeeseeeeeeeeesaes 122 Scan resolution cceececeeeeeeeeeeeeseesteees 122 Sca Size Ane eee aa 122 SCANNING speed eee eceeeeeeteeeeeentteeeeeeeaes 122 Typ osani a aa 122 Scanner driver Button Manager eseese 83 87 TWAIN river ceeeeeeeeeeeceeceeeeeeeeeeeeeeeeeees 83 Serial Number cece cece eeeeeeeeeceeeeeeeeteeeeeeeneaees 7 Setting the custom paper size eeeee 79 Setting the printer preferences 00008 78 Sharpness Copying eseese 125 Sharpness Scanning s es 125 Single Account Mode 65 Sleep Mode ee cceei ace aeet eee dete tneeoenne 32 Stand atetep aa ster ertta leet cae 17 130 Standard printable area cccceeeeeteteeees 122 lt Start gt DUttON 2 e dae see aate aaa aaa 22 lt Stop gt DUON vii e n ana 22 Suppor
35. eiae a E a Ea a 12 Radio Frequency Emissions Class A digital device ce 12 Product Safety Certiticationic lt c is css scacnccgeckadetusentnd soslatansagentsnadenqaasice 13 Regulatory Information cccccceeceeeeee cece cette eee e eee eeeeeeeeeteseeeteeeteeeeneees 13 Certifications in Europe CE 0 ccccccccccccccceccceeecceeeeeceeeeeeeeeeeeeeeeees 13 Environmental Compliance ccceccecceeecee cence eee e eee eeeeteeeeeeeeeeeeeeeeeeeeeees 14 MISA sos ots E a E st Se LENORE Ah date Sh AE 14 NheGal Copies iriiri a Meese e aas 14 Battery Recycling and Disposall cccccccccccecccecceeeeeeeeeeeeeeeeeeeteeeeees 14 Product Recycling and Disposal cccceeceeseeeeeeeeeeeeeentnteeeeeeeeeeeeaee 15 All Countries North America USA Canada l 15 European UNION erei Medien a a A need 15 Product OVEIrView ccccceccecssssssssssseeeeeeseecanaeseeeeeeeeeseeaaeaasseeeneeeeeseaes 16 Machine Components cccccccccecceccceecceeeeeeeeceeeeeeeeeeeeeeceeeceeeeeeeeeeeess 16 Front VIEW se eaan ae a a a Aa E aaa E ESERE Eia 16 Inside VieWrenn reiron iien e e a i E i 18 Reat ViGW 2 0 4 45 nene eei Eaa vows Deve tne Sayan ieee 19 Control Panele en iteis ta dete wei eae eel ee eas 20 EUS Oey a ean see aetna Sa a acest meh e ein satel aie eames 20 lt Display Switch gt button indicators cc ccc eeeeeeeeeeeeeeeeeeeteeeeeeeeees 20 SCOPV gt DUTON siclesiscasay aike asec det aace
36. installation of the print driver is now complete Click Finish The print driver installation wizard dialog box closes 75 Click Exit on the WorkCentre 5016 5020 CD ROM AutoRun dialog box The WorkCentre 5016 5020 CD ROM AutoRun dialog box closes Note e To remove the print driver select Remove Print Driver in the WorkCentre 5016 5020 CD ROM AutoRun dialog box e To remove the scan driver select Remove Scan Driver in the WorkCentre 5016 5020 CD ROM AutoRun dialog box Found New Hardware Wizard Please wait while the wizard installs the software Xerox WorkCentre 5020 DB Sa 6 Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for JA Xerox WorkCentre 5020 DB Click Finish to close the wizard WorkCentre 5016 5020 CD ROM AutoRun WorkCentre 5016 5020 Welcome to Xerox WorkCentre 5016 5020 Select an item Install All Drivers Install Print Driver Install Scan Driver Install Button Manager Remove Print Driver Remove Scan Driver 24 Language XEROX B Ex co rom Xerox WorkCentre 5016 5020 User Guide 37 Installing the Scanner Application Button Manager Installing the Scanner Application Button Manager The following procedure describes how to install Button Manager on a computer Important The TWAIN driver must be installed before installing Bu
37. installed in the machine is not supported Replace the Drum Cartridge For information on the Drum Cartridge refer to Replacing Consumables P 110 J6 The Drum Cartridge needs to be replaced Replace the Drum Cartridge For information on how to replace the Drum Cartridge refer to Replacing the Drum Cartridge P 114 J7 The Drum Cartridge is defective Replace the Drum Cartridge For information on the Drum Cartridge refer to Replacing Consumables P 110 For information on how to replace the Drum Cartridge refer to Replacing the Drum Cartridge P 114 L Code Error Code Description Remedy L9 When the machine is in the Multiple Account Mode it reached the copy job limit that has been set for a particualr user account Press the lt Stop gt button to cancel the job Break up the job into smaller segments Xerox WorkCentre 5016 5020 User Guide 96 Fault Clearance Procedure N Codes Error Code Description Remedy n1 Memory is full Press the lt Stop gt button to cancel the job Reload the unscanned documents and press the lt Start gt button to resume scanning the rest of the documents n4 A data transmission error occurred Press the lt Stop gt button to cancel the during a print job or a scan job job The file that you sent to be printed Press the lt Stop gt button to can
38. machine automatically resumes to process the copy job Xerox WorkCentre 5016 5020 User Guide 126 System Settings Menu Number Menu Description Value 17 Wait Time after Clearing Jams in the Bypass Tray After clearing paper jams in the Bypass Tray the machine automatically executes the recovery processing Specify how long it takes for the machine to start its recovery processing after paper jams have been cleared 0 60 seconds Default 8 seconds 18 Carriage Return Position When scanning a document for a copy or scan job opening the Document Cover triggers the scanner carriage to be in the ready position However if you do not press the lt Start gt button to start the job within a specified period of time the scanner carriage goes back to its default position Specify how long the carriage waits in the ready position before it goes back to the default position 0 60 seconds Default 7 seconds 22 Drum Cartridge Remaining Life Shows you the remaining life of the Drum Cartridge in percentages 0 100 23 Total Print Counter Shows the total number of copies made under all accounts 24 Machine Serial Number Shows you the machine serial number 70 Account Mode Select the machine account mode Important When selecting 2 Multiple Account Mode refer to Additional System Setting List When Select
39. may apply please see www dtsc ca gov hazardouswaste perchlorate European Union WEEE Domestic Household Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be segregated from household waste Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge Please ask you retailer for information Prior to disposal please contact your local dealer or Xerox representative for end of life takeback information WEEE Professional Business Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information Xerox
40. metric lt Original Size gt Paper Orientation 4 u p button in the Tray Making tee Wo gt 4 up copies p cop og ABC DEF Da GHI JKL r B Ae A SEF QD OQ lt Original Size gt Paper Orientation 2 u p button in the Tray Making LEF 2 f up copies oE Iba ABC DEF w gt a mo DEF Wo gt lt Original Size gt Paper Orientation button in the Tray WHE gt LEF o E oa we S 5b SEF w gt Note WED Left Right Left Right Refer to Changing the Size and Orientation of Paper in the Trays P 46 to change the orientation of paper How to Scan Document Top Glass Bottom Document Feeder Document Glass Document Feeder Refer to Changing the Size and Orientation of Paper in the Trays P 46 to change the orientation of paper Refer to Changing the Size and Orientation of Paper in the Trays P 46 to change the orientation of paper How to Scan Document Top Glass Bottom Document Feeder e The lt Original Size gt button is not selectable when using the Document Feeder as the size of the original document is automatically detected Xerox WorkCentre 5016 5020 User Guide 59 Making Special Copies If the document is 8 5 x 11 LEF A4 LEF or B5 LEF is the measuring unit is in metric 4 u p lt Original Size gt Paper Orientation How to Scan button in the Tray Document Making Top sol 4 up copies LEF Glass m ABC
41. place documents on the Document Glass and in the Document Feeder Information is also given on the paper capacity and the supported paper types for the Document Glass and the Document Feeder Document Glass The Document Glass supports a single sheet a book and other similar types of original documents in sizes up to 297 x 432 mm The machine does not automatically detect the size of the original document that is placed on the Document Glass Important Close the Document Cover while scanning a document on the Document Glass Do not leave the Document Cover open when not in use 7 Open the Document Cover 2 Place the document face down on the Document Glass and align it with the top left corner Note e If the size of the loaded document is smaller than any standard sizes the edges of the loaded document may create shadow and may appear to have an outline on the copied output 3 Close the Document Cover Xerox WorkCentre 5016 5020 User Guide 55 Clearing All the Features Document Feeder The Document Feeder automatically feeds and scans a single sheet document in sizes from 148 x 210 mm A5 to 297 x 432 mm A3 11 x 17 and sequentially feeds and scans multiple sheet documents in sizes from 148 x 210 mm to 297 x 432 mm It is capable of detecting the standard document sizes and supports up to 50 sheets of 80 g m paper If you have non standard size documents use the Document Glas
42. speed varies depending on documents Interface USB 2 0 Output Format TIFF PDF BMP Document Feeder Specifications Document feeder type Automatic Document Feeder ADF Document size type Maximum 297 x 432 mm A3 SEF 11 x 17 SEF Minimum 148 x 210 mm A5 SEF 52 3 128 g m Capacity 50 sheets When using 80 g m paper Original changing speed 16 sheets minute A4 8 5 x 11 4 1 sided Printable Area The area on paper that can be printed is as follows Standard Printable Area The standard printable area is an area on paper excluding the 4 mm margins on all four edges of the paper The actual printable area however may vary depending on the printer plotter control language Extended Printable Area With the extended printable area setting the printable area can be extended to 297 x 432 mm at a maximum The unprintable area however may vary depending on the size of paper Xerox WorkCentre 5016 5020 User Guide 122 System Settings System Settings The following procedure describes how to configure the system settings If the machine is in the No Account Mode 1 Proceed to Step 1 of the following procedure If the machine is in the Single Account Mode 1 Refer to Logging in to the Machine P 68 to log in to the machine 2 Proceed to Step 1 of the following procedure If the machine is in the Multiple Account Mode 1 Refer to Logging i
43. stack of paper in the tray when tightly adjusting the right paper guide up against the edge of the paper the stack of paper can be warped This will not result in a paper jam as long as the paper guide arrow is correctly aligned with the appropriate paper size marking on the label 4 Push in Tray 2 gently back into position Loading Paper in the Bypass Tray When printing on paper that cannot be loaded into Tray 1 or Tray 2 such as non standard size paper use the Bypass Tray The following procedure describes how to load paper in the Bypass Tray Important Do not load a new stack of paper until the remaining paper in the tray runs out completely Alternatively remove the remaining paper before loading a new stack of paper Note e Before loading paper in the tray fan the edges This separates any sheets of paper that are stuck together and reduces the possibility of paper jams e When using non standard size paper for a print job you must register its paper size in the print driver in advance For information on how to specify a custom paper size in the print driver refer to Specifying the Custom Paper Size P 79 7 Open the Bypass Tray Xerox WorkCentre 5016 5020 User Guide 44 Loading Paper in the Trays 2 Slide out the Extension Flap 3 Load paper with the side to be copied or printed facing down Important Do not load mixed types or mixed sizes of paper together in the
44. the appropriate solutions If an error code appears in the Display refer to the Error Code Label and apply the suggested solutions The document will not feed through the e Check that the Document Feeder is not Document Feeder overloaded The Document Feeder can hold up to 50 sheets Check that the document is fully inserted into the Document Feeder Using a lint free cloth lightly wipe the underside of the Document Cover Load the documents and then check that the side guides are not too tight If the document is curled make sure to straighten it before loading it again in the Document Feeder The machine does not accept documents into If memory is at its maximum capacity print memory and delete unnecessary files All the indicators on the Control Panel are off Touch the lt Power Saver gt button on the The lt Power Saver gt button is lit Control Panel to disable the Sleep Mode For information on the Sleep Mode refer to Sleep Mode P 32 under Power Saver For information on how to change the Sleep Mode setting refer to System Settings P 123 Failed to run a print job e Delete the print job and run the print job again e Switch off the machine Wait for five seconds then switch on the machine Xerox WorkCentre 5016 5020 User Guide 98 Fault Clearance Procedure Symptom Recommendation A print job is sent to the machine correctly but the machi
45. the machine 7 2 sided Elke 1 sided HT vy UIT s A Suitable for copying documents that contain both text and photo images e B Suitable for copying documents that contain only text oag o8 E of of E of ofB of Makes 2 sided copies making copies on both sides of the sheet Makes 1 sided copies making copies on one side of the sheet Xerox WorkCentre 5016 5020 User Guide 28 Control Panel The following chart shows how to load the original document on the Document Glass or in the Document Feeder when making 2 sided copies Paper Orientation How to Scan in the Tray Portrait Document Feeder a gt DEF N Document bep EL Glass How to Scan Landscape Document ABC Feeder n gt DEF Document Glass Paper Orientation How to Scan in the Tray Portrait E SEF y How to Scan Document Feeder Document Glass Landscape ABC Document s gt Feeder DEF Document Glass Copied Output Copied Output Copied Output w gt Copied Output gt Xerox WorkCentre 5016 5020 User Guide 29 Control Panel lt Copy Output gt button Press this button to select whether or not to collate the output copies lt Copy Output gt button Collate an When 1 sided is selected 1 2 3 1 2 3 Delivers the specified number of copy sets in the same order
46. the Power Saver feature The Power Saver feature has two stages Low Power Mode and Sleep Mode The machine enters the Low Power Mode first if it remains inactive for a preset period of time Then it enters the Sleep Mode to further reduce power consumption Low Power Mode When the machine enters the Low Power Mode the machine reduces the power to the Fuser Unit It may not be noticeable that the machine switches to the Low Power Mode because no change is visible on the surface When the machine is in the Low Power Mode no particular action is required in order to use the machine The machine simply exits this mode when you press any buttons on the Control Panel or when you send a print job or a scan job You can specify how long it takes to enable the Power Saver feature when the machine is in the System Setting Mode menu number 11 For more information refer to System Settings P 123 Sleep Mode When the machine enters the Sleep Mode the machine further reduces its power consumption While the machine is in this mode the Display goes out and the lt Power Saver gt button is lit To exit the Sleep Mode to use the machine press the lt Power Saver gt button You can specify how long it takes to enable the Power Saver feature when the machine is in the System Setting Mode menu number 12 For more information refer to System Settings P 123 Exiting the Sleep Mode The machine exits the Sleep Mode in the following t
47. the machine is in the System Setting Mode menu number 8 For more information refer to System Settings P 123 e The default preset zoom ratio is 82 100 Auto 100 Makes copies of an original document at the same size Auto The machine automatically selects the zoom ratio based on the original document size and the paper size in the selected tray Notes This option is selectable only when using the Document Feeder lt Lighten Darken gt button Press the lt 4 gt or lt Y gt button to select the density of the output copies lt Original Size gt button When selecting the N up feature press this button to select the original document size For more information on the N up feature refer to 4 up 2 up Copies Copying Multiple Pages onto a Single Sheet P 57 Important e This button is selectable only when using the Document Glass with the N up feature The button is not selectable when using the Document Feeder as the size of the original document is lt Lighten Darken gt button Lightest The density of the output copies decreases to the lightest level Light The density decreases on the output copies Normal The density of the output copies stays the same as the original documents Dark The density increases on the output copies Darkest The density of the output copies increases
48. the relevant directives and referenced standards can be obtained from your XEROX Limited representative Xerox WorkCentre 5016 5020 User Guide 13 Environmental Compliance Environmental Compliance USA ENERGY STAR ENERGY STAR As an ENERGY STAR partner Xerox Corporation has determined that the basic configuration of this product meets the ENERGY STAR guidelines for energy efficiency The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks The ENERGY STAR Imaging Equipment Program is a team effort between U S European Union and Japanese governments and the imaging equipment industry to promote energy efficient copiers printers fax and multifunction machine Reducing product energy consumption helps combat smog acid rain and long term changes to the climate by decreasing the emissions that result from generating electricity Illegal Copies Copying certain documents may be illegal in your country Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions e Currency notes e Bank notes and cheques Bank and government bonds and securities e Passports and identification cards Copyright material or trademarks without the consent of the owner e Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt contact your legal counsel
49. this button to switch the Display between the copy quantity and the zoom ratio The indicator lights up to show which is currently being displayed When the machine is in the Paper Setting Mode press this button to scroll through paper sizes Note e To enter the Paper Setting Mode hold down the lt Paper Supply gt button for four seconds For information on the lt Paper Supply gt button refer to lt Paper Supply gt button P 23 lt Display Switch gt button lt Copy gt button Press this button to switch the machine to the Copy Mode The button lights up when the machine is ready to process a copy job oaf 50 20 100 Auto DP 2 V lt Copy gt button Xerox WorkCentre 5016 5020 User Guide Control Panel lt Scan gt button Press this button to switch the machine to the Scan Mode The button lights up when the machine is ready to process a scan job When the machine enters the Scan Mode Scn appears in the Display x lt Scan gt button Numeric Keypad Numeric keys Use the numeric keys to enter the copy quantity password and other numerical values lt C clear gt button Press this button to clear a wrongly entered numerical value lt C gt button Numeric keys Note e In this manual this button is indicated as the lt C gt button lt Log In Out gt button Hold down this button for four seconds to ent
50. up ID Card Copy gt button 0 27 57 63 Document Type oo eee ee eeeeeeeeeeeeeeeeees 124 No Account Mode a 5c linnotiniemn inn dent aedis 65 Drum Cartridge 0 eee 18 110 114 Numeric Keypad cic ser iitateccleenatietianeiees 21 Drum Cartridge Remaining Life 127 Numeric Keys sconce caitentaan att titania 21 Duplex Module 2 cceeceeceeeeeeeeteeeseeeeaeeees 41 O E operational safety ee ecceeeseseeeeeeeeeteeeeeeenaes 11 electrical safety A a wtatate E E Sd E ora 10 Optional accessories electrical supply oe eeeeeeeeeeteeeeeeeeeeteeeeeeteteeeeretea 9 Paper Tray 2 eesriie 130 Energy Star icici ieeeniasncinat einai 14 Stand srona de e A 130 environmental compliance 14 lt Original Size gt button ooo 26 57 Energy Star cacteva iat win eee 14 lt Original Type gt BUON mai haan aa a 28 Extended printable area oe 122 Output Tray lsn nene aE em E ee RT 17 Extension Flap cececeeceeeeeeeeeeeeeeeneee 17 45 P F Paper guides 43 44 45 46 47 48 49 Filira ea E E aA 117 Paper Setting Ode a es 20 Front COVer sssssssssssseessersrrrnsrnsserrrrrrnrennnnesreernnt 17 lt Paper Supply gt button ccecccceeeseeteeeeeeees 23 Psor UNE aane tects NEE 18 Paper Tray 2 sicie 17 130 l Paper Types BYPASS Tay aiee 41 illegal exe 0 14 Duplex Module 2 eeceeeeeeeeeeeeeeeees 41 Installing Button Manager seese 38 TRAY E E E ETE E TE ETE 41 L Ma
51. user account you must first log in to the machine under the System Administrator s account and then enter the System Setting Mode The following procedure describes how to set a copy job limit on a particualr user account using the System Administrator s account 1 When the machine is in the Multiple Account Mode Id appears blinking in the Display Enter the System Administrator s account number 0 using the numeric keypad Numeric keys 0 appears in the Display q Lu oS 2 Press the lt Start gt button to confirm the entered account number lt Start gt button 3 Enter the System Administrator s password using the numeric keypad Note e The default System Administrator s password is 111 Numeric keys For security reasons as you enter each digit of the password a hyphen appears in the Display instead of the actual number that you enter Xerox WorkCentre 5016 5020 User Guide 74 Multiple Account Mode 4 Press the lt Start gt button to confirm the entered password lt Start gt button If the entered password is correct the machine enters the Copy Mode and 1 appears in the Display 5 Hold down the lt Log In Out gt button for four seconds The machine enters the System Setting Mode lt Log In Out gt button The letter P appears blinking in the CE o O Display 6 Enter the menu n
52. with soap and water e If you get toner particles in your eyes wash it out with plenty of water for at least 15 minutes until irritation is gone Consult a physician if necessary e If you inhale toner particles move to a fresh air location and rinse your mouth with water e If you swallow toner spit it out rinse your mouth with water drink plenty of water and consult a physician immediately Radio Frequency Emissions Class A digital device European Union WARNING In order to allow this equipment to operate in close proximity to Industrial Scientific and Medical ISM equipment the external radiation from ISM equipment may have to be limited or special mitigation measures taken Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user s authority to operate this equipment WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Xerox WorkCentre 5016 5020 User Guide 12 Regulatory Information USA NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency ene
53. 016 5020 User Guide 105 Paper Jams 4 Remove the jammed paper Note e Do not leave any torn pieces of paper inside the machine 1 If the paper is jammed in the location shown in the diagram remove the jammed paper pulling upwards 2 If the paper is jammed in the location shown in the diagram remove the jammed paper pulling upwards 3 If the paper is jammed in the location shown in the diagram and if the edges of the jammed paper is not accessible to be pulled out pull up the green lever and remove the jammed paper 5 Gently close the Left Side Cover Access Cover 2 and Access Cover 1 C1 Paper Jam in Tray 1 The following procedure describes how to clear paper jams in Tray 1 when an error code C1 appears in the Display 7 Pull out Tray 1 toward you Important Identify the location of the paper jam first Randomly pulling out the trays may tear the jammed paper and any torn pieces of paper remaining in the machine may eventually cause the machine to malfunction 2 Remove the jammed paper Note e Do not leave any torn pieces of paper inside the machine 3 Push Tray 1 gently back into position Xerox WorkCentre 5016 5020 User Guide 106 Paper Jams C2 Paper Jam in Tray 2 The following procedure describes how to clear paper jams in Tray 2 when an error code C2 appears in the Display Important Paper Tray 2 is an optional
54. 020 User Guide 110 Replacing Consumables Checking the status of consumables If the Drum Cartridge needs to be replaced in the near future or toner levels fall below a certain threshold the respective indicators on the Machine Diagram mimic light up If the Drum Cartridge needs to be replaced immediately or the toner has run out respective error codes appear on the Display For more information on the Machine Diagram mimic refer to Machine Diagram mimic P 90 Adding Toner to the Drum Cartridge The machine comes with one toner bottle When the remaining toner becomes low the Toner indicator on the Machine Diagram mimic lights up Order a new bottle of toner When the toner runs out in the Drum Cartridge the error code J1 appears in the Display the Toner indicator flashes and the machine stops Add a new bottle of toner to the Drum Cartridge Machine Diagram Error Code ne Description Remedy mimic Lights up The remaining toner is low Prepare a new 4 bottle of toner e Note e After the Toner indicator on the ee Machine Diagram mimic lights up eee the machine allows you to copy print approximately 100 pages J1 Flashes Toner ran out Add toner The page yield after the Toner indicator on the Machine Diagram mimic lights up is for when A4 LEF paper is used The value is an estimate and varies depending on the conditions such as the print contents
55. 204 Account Number 4 Password Specify a three digit password of 000 999 the account number 4 205 Account Number 5 Password Specify a three digit password of 000 999 the account number 5 206 Account Number 6 Password Specify a three digit password of 000 999 the account number 6 Xerox WorkCentre 5016 5020 User Guide 128 System Settings Menu re Number Menu Description Value 207 Account Number 7 Password Specify a three digit password of 000 999 the account number 7 208 Account Number 8 Password Specify a three digit password of 000 999 the account number 8 209 Account Number 9 Password Specify a three digit password of 000 999 the account number 9 210 Account Number 10 Password Specify a three digit password of 000 999 the account number 10 301 Account Number 1 Copy Job Specify the maximum number of 0 60 0 60 000 Limit pages allowed to copy for the account number 1 302 Account Number 2 Copy Job Specify the maximum number of 0 60 0 60 000 Limit pages allowed to copy for the account number 2 303 Account Number 3 Copy Job Specify the maximum number of 0 60 0 60 000 Limit pages allowed to copy for the account number 3 304 Account Number 4 Copy Job Specify the maximum number of 0 60 0 60 000 Limit pages allowed to copy for the account number 4 305 Account Number 5 Copy Job Specify the maximum number
56. 49 C7 The Bypass Tray has been selected in a print job however the size orientation of paper that is loaded in the Bypass Tray does not match the paper size orientation of the print job Load the Bypass Tray with the same sized paper as specified in the print job Specify the correct size orientation of paper that is loaded in the Bypass Tray For information on how to load paper in the Bypass Tray refer to Loading Paper in the Bypass Tray P 44 For information on how to specify the size and orientation of paper that is loaded refer to Specifying the Size and Orientation of Paper Loaded in the Trays P 49 E Codes Error Code Description Remedy E0 During a copy job the machine erased already scanned images before outputting on the paper Press the lt Stop gt button to cancel the copy job and try again Xerox WorkCentre 5016 5020 User Guide 94 Fault Clearance Procedure Error Code Description Remedy E1 Paper jammed around the Fuser Unit and in the Left Side Cover Remove the jammed paper For information on how to remove the jammed paper around the Fuser Unit refer to E1 Paper Jam around the Fuser Unit and in the Left Side Cover P 102 E2 Paper jammed in the Left Side Cover Remove the jammed paper For information on how to remove the jammed paper in and around Tray 1 refer to E2 Paper Jam
57. Corotron Wire cccccceceeeeeeeeeeeeeeeseeeeeeeeees 118 lt N up ID Card Copy gt button 008 27 D lt Original Size gt button 26 lt Original Type gt button 28 DENSI aaiae Surette EATER 124 lt Paper Supply gt button eeeeeeees 23 Display rnad and ted ieee 20 lt Power Saver gt button 21 lt Display Switch gt button indicator 20 lt Reduce Enlarge gt button eee 24 Document Cover cccceeeeeeeeeeestieeeeeeenaes 18 116 lt Scan Completed gt button cccceeeeeeees 22 Document Feeder cceccecccccseseeeeeeeeees 17 83 88 lt Scan gt Dutton niie aa ii ia ea 21 Document Feeder Jam cs eceeceeeeeeeeeeees 91 lt Start gt button cee cece ceeeeeceeeeeeeeeeeeteeeeeeeees 22 Document Feeder Roller ceeeeeeeeeees 117 lt Stop gt button eee cece eeeeeeeeceeeeeeeeeeeeeeeeees 22 Document feeder specifications lt Variable Ratio gt button 24 Capacity e rart r ea iad ae 122 Display 2 2 i2cceelaweene eden ide ai 20 Document feeder type oaeee 122 Xerox WorkCentre 5016 5020 User Guide 131 Index Document size type ccceeeeetteeeeeeeeeees 122 Multiple Account Mode 2 e eeceeeeeeeeeeees 65 Original changing speed 122 Document Glass ccceceeeseeeeeeeeeeeeees 18 55 116 N Document Present cccccceceeeeeeeeeeseeteaeees 92 lt N
58. Documents and Settings T est User My Docume Open the Output Image File Browse Defaults g m JED 50 gO 50 20 F 100 lt Scan gt button e When scanning a document from the Document Feeder 1 Place a document face up in the center of the Document Feeder Note e The indicator on the Machine Diagram mimic lights up when a document is loaded correctly in the Document Feeder If the indicator does not light up the document may not be loaded properly in the Document Feeder 2 Adjust the document guides to just touch the edges of the loaded document Note e If the size of the loaded document is smaller than any standard sizes the edges of the loaded document may create shadow and may appear to have an outline on the scanned image Xerox WorkCentre 5016 5020 User Guide 88 Scanning Procedure Using Button Manager e When scanning a document from the Document Glass 1 Open the Document Cover 2 Place a document face down on the Document Glass and align it with the top left corner Note e If the size of the loaded document is smaller than any standard sizes the edges of the loaded document may create shadow and may appear to have an outline on the scanned image 3 Close the Document Cover 6 Press the lt Start gt button to start scanning The machine starts to scan the document and t
59. For information on the system settings refer to System Settings P 123 3 Press the lt Start gt button to confirm the entered menu number The currently set value appears blinking in the Display lt Log In Out gt button lt Start gt button Xerox WorkCentre 5016 5020 User Guide 66 Account Mode Overview 4 Enter the desired value using the numeric keypad 0 No Account Mode e 1 Single Account Mode e 2 Multiple Account Mode Note e 2 Multiple Account Mode is used as an example in this procedure 5 Press the lt Start gt button to confirm the entered account mode The letter P appears blinking in the Display 6 Press the lt Log In Out gt button The machine exits the System Setting Mode lt Start gt button lt Log In Out gt button Xerox WorkCentre 5016 5020 User Guide 67 Single Account Mode Single Account Mode This section describes how to log in when the machine is in the Single Account Mode Logging in to the Machine The following procedure describes how to log in when the machine is in the Single Account Mode 7 When the machine is in the Single Account Mode appears in the Display Enter a three digit password using the numeric keypad Numeric keys For security reasons as you enter each digit of the password a hyphen appears in the Display instead of the
60. If the displayed error code is not listed in the Error Code Label refer to Error Codes P 92 Troubleshooting Table If any problem persists after applying the suggested solution refer to Troubleshooting Table P 98 Diagnose the symptom then apply the appropriate solutions Assistance from the System Administrator Alternatively contact the System Administrator for assistance Switching the machine on off In some cases a problem can be solved by simply switching the machine on and off For information on how to switch the machine on and off refer to Switching On Off P 31 Xerox Welcome Center If a problem persists after applying all the suggested solutions contact the Xerox Welcome Center Machine Diagram mimic The Machine Diagram mimic consists of the following indicators to display the machine status ry Document Feeder Document Feeder Xerox WorkCentre 5016 5020 User Guide 90 Fault Clearance Procedure 2 Note Document Feeder Jam The red indicator flashes when a document jams in the Document Feeder For information on how to clear document jams in the Document Feeder refer to A1 Document Jams P 109 Processor Jam The red indicator flashes when a paper jam occurs in the machine Check the error code that appears in the Display Refer to the Error Codes P 92 for the solution Toner The red indic
61. Left Side Cover 102 E2 Paper Jam in the Left Side Cover eeseeeeeeeeeereeenteeee 104 E4 Paper Jam in the Left Side Cover c eeseeeeeeeeeeteeenteeee 105 Cl Paper darnein Tray Ws cccsett ick adeseeiees cpeieiceielestt a baer dace 106 C2 Paper Jam in Tray 2 5 ivssscectetecand iaacaceatpeunsau ence a ccies sensautbanetienhacas 107 E3 Paper Jam in Tray 2 4 swieiersitacale iohhs deuseubeiiiveeahhsansatuncedobetaehiauades 107 C3 Paper Jam in the Bypass Tray ccccccceeeeesnneeeeeeeeeeeeeeeeeeeeees 108 A1 Document Jams cece cece cece cece cece cece tect ee eeeeegeeeneeeeeeneeeeeeeeeeeeeseeees 109 Maintenances ociiccccccccececesscveiccdvsvsivesesesescensacesouccduvesceosetveccterexsteurtauecseees 110 Replacing Consumables iirc tecadgecete et eeeiesnsesdstiedetun gtreecedyacee 110 Adding Toner to the Drum Cartridge c cceceeeeeeeentneeeeeeeeeeeeeee 111 Replacing the Drum Cartridge c ccccceeeeeeeeeenteeeeeeeteeeeeeneeeeeeeees 114 Cleaning the MaGnine iit ivesessecsien seine cntnetninsaneieWteceinptentee et ot waite deeds 116 Cleaning the Exterior siicsisccsasciccediececteisetcedeecdesyetencdsa dase cert ewneeee 116 Cleaning the Document Cover and Document Glass 116 Cleaning the Film and Constant Velocity Transport Glass 117 Cleaning the Document Feeder Roller ccceececeeeeeeeeeeeeeeeeeeeees 117 Cleaning the Corotron Wire s cdichacclc
62. Metric 1 Inch13 2 Inch14 A5 SEF O O X 5 5 x 8 5 SEF X X O B5 SEF O X X B5 LEF O O O A4 SEF O O O A4 LEF O O O 8 5 x 11 SEF O O O 8 5 x 11 LEF O O O 8 5 x 13 SEF X O X 8 5 x 13 4 SEF X X O 8 5 x 14 SEF X X O B4 SEF O O O 16K SEF X X X 16K LEF O X X 8K SEF O X X A3 SEF O O O 11 x 17 SEF O O O Non standard paper size X X X O Available X Not available Optional Accessories The following items are available for the machine To purchase any of these optional items contact the Xerox Welcome Center Product Name Description Paper Tray 2 Adds an additional tray that can be used as Tray 2 Stand Elevates and stabilizes the machine for optimum use and the attached casters allow you to easily move the machine Note e The optional accessories are subject to change without notice For the latest information contact the Xerox Welcome Center Xerox WorkCentre 5016 5020 User Guide 130 12 Index Numerics Machine Diagram MIMIO cccceeeceeeeee 24 Numeric Keypad ccccceeeeeeeeeeeetteeeeeeeenaees 21 725 11 0 10 ball DURON err 28 lt COpy gt DUtLON ossessione 20 A Copy Count accent accede E EE 128 Copy feature specifications Access Cover 1 esscceeeeeeeeeees 17 104 105 Continuous COPY PAGES cre teannain 120 ACCESS COVED 2 cceeeeeteeteceeeeeeeeteees 17 105 107 Continuous copy speed S OTET tot ches Rae ae 120 Account Mode mii e a a 65 127 Co
63. Paper Jams E2 Paper Jam in the Left Side Cover The following procedure describes how to clear paper jams in the Left Side Cover when an error code E2 appears in the Display 1 Hold the latch and open Access Cover 1 Note e This releases the tightly jammed paper within the machine 2 Lift up the Left Side Cover Latch gently to open the Left Side Cover 3 Remove the jammed paper Note e Do not leave any torn pieces of paper inside the machine 1 If the paper is jammed in the location shown in the diagram remove the jammed paper pulling upwards 2 If the paper is jammed in the location shown in the diagram remove the jammed paper pulling upwards Xerox WorkCentre 5016 5020 User Guide 104 Paper Jams 3 If the paper is jammed in the location shown in the diagram and if the edges of the jammed paper is not accessible to be pulled out pull up the green lever and remove the jammed paper 4 Gently close the Left Side Cover and Access Cover 1 E4 Paper Jam in the Left Side Cover The following procedure describes how to clear paper jams in the Left Side Cover when an error code E4 appears in the Display 1 Hold the latch and open Access Cover 1 2 Hold the latch and open Access Cover 2 3 Lift up the Left Side Cover Latch gently to open the Left Side Cover Xerox WorkCentre 5
64. This section also describes terms that are used throughout this User Guide e e Orientation is used to mean the direction of images on the page LEF Long Edge Feed AD Loading documents and paper with one of the long edges to be fed into the machine first SEF Short Edge Feed D Loading documents and paper with one of the short edges to be fed into the machine first LEF Orientation SEF Orientation Paper feed direction Paper feed direction Paper is synonymous with media and is used interchangeably Machine is synonymous with Xerox WorkCentre 5016 5020 B 5020 DB and is used interchangeably Computer refers to a personal computer or workstation System Administrator refers to a person who is responsible for maintaining the machine such as setting up the machine installing the print drivers and managing software Related Information Sources The following sources of information are available for the machine e e e User Guide Installation Guide Quick Use Guide Note e Please note that diagrams used in this User Guide apply to a fully configured machine and therefore may not exactly represent the configuration being used Xerox WorkCentre 5016 5020 User Guide 8 Safety Notes e All the screen shots used in this User Guide are taken on Windows XP Safety Notes Read these safety notes carefully before using this product to make sure you operate the equipment safely Your Xerox
65. WorkCentre 5016 5020 B 5020 DB XEROX User Guide Fy XE3025EN0 1 www xerox com support 2008 by Fuji Xerox Co Ltd All rights reserved Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted including without limitations material generated from the software programs which are displayed on the screen such as icons screen displays looks etc Xerox and all Xerox products mentioned in this publication are trademarks of Xerox Corporation Product names and trademarks of other companies are hereby acknowledged The information in this document is correct at the time of publication Xerox reserves the right at any time to change the information without notice Changes and technical updates will be added in subsequent editions of the documentation For the latest information go to WWwW Xerox com Products Subject To Ordinary Export Regulations An export of this product is strictly limited in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and or the export control regulations of the United States You must obtain if you wish to export this product any appropriate export license from the Japanese Government or its agency and or re export approval from the U S Government or its agency Products Subject To Supplementary Export Regulations An export of this product is strictly lim
66. WorkCentre 5016 5020 User Guide 15 2 Product Overview Machine Components This chapter describes each component of the machine explains how to switch the machine on and off and provides information on the use of recycled paper This section describes machine components and their functions Front View No Component Function Left Side Cover Open this cover when a paper jam occurs in the machine and when replacing consumables For information on how to clear paper jams refer to Paper Jams P 102 For information on how to replace consumables refer to Replacing Consumables P 110 Xerox WorkCentre 5016 5020 User Guide 16 Machine Components No Component Function 2 Bypass Tray Load standard size paper and non standard size paper It holds special media such as thick stock paper or other special media that cannot be loaded in Tray 1 or Tray 2 For more information on the supported paper types and capacity of the Bypass Tray refer to Supported Paper Sizes and Types P 40 3 Extension Flap Supports paper that is loaded in the Bypass Tray Slide out this flap before loading paper in the Bypass Tray 4 Access Cover 1 Open this cover to remove paper jams in and around Tray 1 and Tray 2 For more information on how to clear paper jams refer to Paper Jams P 102 5 Access Cover 2 Open this cover to remove paper
67. ad paper in the trays refer to Loading Paper in the Trays P 42 C1 Paper jammed in Tray 1 Remove the jammed paper Check that the paper guides are adjusted correctly For information on how to clear paper jams in Tray 1 refer to C1 Paper Jam in Tray 1 P 106 For information on how to correctly adjust the paper guides refer to Step 4 of the procedure Loading Paper in Tray 1 P 42 C2 Paper jammed in Tray 2 Remove the jammed paper Check that the paper guides are adjusted correctly For information on how to clear paper jams in Tray 2 refer to C2 Paper Jam in Tray 2 P 107 For information on how to correctly adjust the paper guides refer to Step 3 of the procedure Loading Paper in Tray 2 P 43 C3 Paper jammed in the Bypass Tray Remove the jammed paper Check that the paper guides are adjusted correctly For information on how to clear paper jams in the Bypass Tray refer to C3 Paper Jam in the Bypass Tray P 108 The Bypass Tray is out of paper Open and close the Left Side Cover once and load paper in the Bypass Tray For information on how to load paper in the Bypass Tray refer to Loading Paper in the Bypass Tray P 44 Xerox WorkCentre 5016 5020 User Guide 93 Fault Clearance Procedure Error Code Description Remedy C5 Tray 1 is out of paper Load paper in Tray 1 For information on how to load p
68. an earthed electrical outlet This is a safety feature To avoid risk of electric shock contact your electrician to replace the electrical outlet if you are unable to insert the plug into it Never use an earthed adapter plug to connect the product to an electrical outlet that lacks an earth connection terminal Operator Accessible Areas This equipment has been designed to restrict operator access to safe areas only Operator access to hazardous areas is restricted with covers or guards which would require a tool to remove Never remove these covers or guards Xerox WorkCentre 5016 5020 User Guide 9 Safety Notes Maintenance Any operator product maintenance procedures will be described in the customer documentation supplied with the product Do not carry out any maintenance procedures on this product which are not described in the customer documentation Cleaning Your Product WARNING Before cleaning this product unplug the product from the electrical outlet Always use materials specified for this product The use of other materials may result in poor performance and may create a hazardous situation Do not use aerosol cleaners they may be explosive and flammable under certain circumstances Electrical Safety Information gt Only use the power cord supplied with the equipment gt Plug the power cord directly into a grounded electrical outlet easily accessible Do not use an extension cord If you do not know wh
69. aning instructions are specific to each part of the machine such as the machine exterior Document Cover Document Glass Film Constant Velocity Transport Glass Document Feeder Roller and Corotron Wire This section describes how to clean each component of the machine Cleaning the Exterior The following describes how to clean the exterior of the machine Important Always switch off the power to the machine and unplug the power cord before cleaning any part of the machine Cleaning the machine with the power on may cause an electric shock e Do not use any volatile liquids on the machine such as benzene and paint thinner or insect repellent as these may discolor deform or crack the machine exterior e Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents being copied 7 Wipe the exterior with a soft cloth moistened with water Important Do not use cleaning agents other than water or neutral detergent Note e If dirt does not come off easily gently wipe it with a soft cloth moistened with a small amount of neutral detergent 2 Wipe off any excess water with a soft cloth Cleaning the Document Cover and Document Glass If the Document Cover and Document Glass are dirty streaks or smears may appear on copies or the machine may not properly detect the size of the original documents The following procedure describes how to clean the Do
70. aper in Tray 1 refer to Loading Paper in Tray 1 P 42 Tray 1 has been selected in a print job however the size orientation of paper that is loaded in Tray 1 does not match the paper size orientation of the print job Load Tray 1 with the same sized paper as specified in the print job Specify the correct size orientation of paper that is loaded in Tray 1 For information on how to reload Tray 1 with a different sized paper refer to Changing the Size and Orientation of Paper in Tray 1 P 46 For information on how to specify the size and orientation of paper that is loaded refer to Specifying the Size and Orientation of Paper Loaded in the Trays P 49 C6 Tray 2 is out of paper Load paper in Tray 2 For information on how to load paper in Tray 2 refer to Loading Paper in Tray 2 P 43 Tray 2 has been selected in a print job however the size orientation of paper that is loaded in Tray 2 does not match the paper size orientation of the print job Load Tray 2 with the same sized paper as specified in the print job Specify the correct size orientation of paper that is loaded in Tray 2 For information on how to reload Tray 2 with a different sized paper refer to Changing the Size and Orientation of Paper in Tray 2 P 48 For information on how to specify the size and orientation of paper that is loaded refer to Specifying the Size and Orientation of Paper Loaded in the Trays P
71. as tray capacity and paper sizes of the trays Paper Tray Weight Quantity Paper Size Tray 1 60 90 g m 250 sheets B5 LEF B5SEF A4 LEF A4 SEF 70 g m 8 5 x 11 LEF 8 5 x 11 SEF 8 5 x 13 SEF 8 5 x 13 4 SEF 8 5 x 14 SEF B4 SEF 16K LEF 16K SEF 8K SEF A3 SEF 11 x 17 SEF Tray 2 60 90 g m 500 sheets B5 LEF B5SEF A4 LEF A4 SEF 70 g m 8 5 x 11 LEF 8 5 x 11 SEF 8 5 x 13 SEF 8 5 x 13 4 SEF 8 5 x 14 SEF B4 SEF 16K LEF 16K SEF 8K SEF A3 SEF 11 x 17 SEF Bypass 60 110 g m 50 sheets A4 LEF A4 SEF A3 SEF B5 LEF Tray 70 g m B5 SEF B4 SEF 8K SEF 16K LEF 16K SEF 8 5 x 11 LEF 8 5 x 11 SEF 8 5 x 13 SEF 8 5 x 13 4 SEF 8 5 x 14 SEF 11 x 17 SEF 5 5 x 8 5 SEF A5 SEF Custom size paper Width 139 7 297 0 mm Length 182 0 431 8 mm Xerox WorkCentre 5016 5020 User Guide 40 Supported Paper Sizes and Types Supported Paper Types The following table shows the paper types that are supported with each of the trays and Duplex Module Weight Bypass Duplex Paper Type gim Tray1 Tray2 Tray Module Plain Paper 60 90 O O O O Recycled Paper O O O O Transparency X X O X Labels O O O X Heavyweight 90 110 X X O X O Available X Not available Paper weight is 70 90 g m for the Duplex Module Storing and Handling Paper Storing paper e
72. ator lights up when the amount of toner left in the Drum Cartridge is low Prepare a new toner bottle No error code is displayed at this point The red indicator flashes when toner runs out Add toner into the Drum Cartridge The error code J1 appears in the Display For information on how to add toner into the Drum Cartridge refer to Adding Toner to the Drum Cartridge P 111 Replace Drum Cartridge The red indicator lights up when the Drum Cartridge needs to be replaced in the near future Prepare a new Drum Cartridge No error code is displayed at this point The red indicator flashes when the Drum Cartridge needs to be replaced immediately Replace the Drum Cartridge with a new one The error code J6 appears in the Display For information on how to replace the Drum Cartridge refer to Replacing the Drum Cartridge P 114 Tray 1 The green indicator lights up when Tray 1 is selected The green indicator flashes when paper runs out in Tray 1 or when a paper jam occurs in Tray 1 For information on how to load paper in Tray 1 refer to Loading Paper in Tray 1 P 42 For information on how to clear paper jams in Tray 1 refer to C1 Paper Jam in Tray 1 P 106 Tray 2 The green indicator lights up when Tray 2 is selected The green indicator flashes when paper runs out in Tray 2 or when a paper jam occurs in Tray 2 For information on how to load paper in Tray 2 refer to Loading Paper in Tray 2 P 43 For inf
73. ble when Paper Tray 2 optional is fitted on the machine Bypass Tray Uses paper that is loaded in the Bypass Tray Entering the Paper Setting Mode Hold down this button for four seconds to enter the Paper Setting Mode After loading paper in any trays you must enter the Paper Setting Mode to specify the size and orientation of the paper Once the machine enters the Paper Setting Mode press the lt Display Switch gt button to scroll through paper sizes Changeover sequence is shown below It shows what appears in the Display followed by an actual size of paper in parentheses Changeover sequence inch 11L 8 5 x 11 LEF 11 8 5 x 11 SEF 134 8 5 x 13 4 SEF A3 A3 SEF A4L A4 LEF A4 A4 SEF b4 B4 SEF b5L B5 LEF b5 B5 SEF 55 5 5 x 8 5 SEF A5 A5 SEF 17 11x 17 SEF 14 8 5 x 14 SEF 13 8 5 x 13 SEF mm A4L A4 LEF A4 A4 SEF b4 B4 SEF b5L B5 LEF b5 B5 SEF C8 8K SEF 16L 16K LEF 16S 16K SEF A5 A5 SEF 17 11 x 17 SEF 14 8 5 x 14 SEF 13 8 5 x 13 SEF 11L 8 5 x 11 LEF 11 8 5 x 11 SEF 55 5 5 x 8 5 SEF A3 A3 SEF Xerox WorkCentre 5016 5020 User Guide 23 Control Panel Note e You can switch the measuring unit between metric and inches when the machine is in the System Setting Mode menu number 15 For more information refer to System Settings P 123 For more information on how to specify the size and orientatio
74. bnan aren tote naaedetenss 118 PAD el de LD E E ETEA chshvcisdasscabvesvenssensusahuedivesiieriessiesstcbeed 119 SDSCITICATONS EEE A A ET 119 PrintablevAle anseres menea tacteatce a ryan toast aa anaa aeda 122 System SOUINGS i a r T a a Aa a a E AEA EEES aat 123 System Setting LIS seien onenn iaaa a a aaea tua 124 Additional System Settings When Selecting the Single Account Mode ceceeeeeeees 127 Additional System Setting List When Selecting the Multiple Account Mode ceeees 128 Document Sizes Detectable by the Document Feeder 130 Optional ACCESSOTSICS ccccccceceeeeceecaeeeaeeeeceeeceeeceeceeeeceeceeeeeeeeeeeeness 130 M2 NN OX Scie fete rect EEN tec vias E A E E E A E E EE E E ton taeteues 131 1 Before Using the Machine Welcome to the Xerox family of WorkCentre products This User Guide provides detailed information technical specifications and procedures for using the integral features of the machine This chapter provides information which users should be aware of before using the machine Xerox Welcome Center If you need assistance during or after product installation visit the Xerox website for online solutions and support http Awww xerox com support If you require further assistance contact our experts at the Xerox Welcome Center A local representative telephone number may have been provided when the product was installed For
75. can drivers Note e If you select No this dialog box closes The License Agreement dialog box appears Xerox WorkCentre 5016 5020 User Guide 34 Installing the Print Driver and the Scan Driver TWAIN driver 6 Read the contents of the license i ag reem e nt Ca refu ly a nd se ect Rages AND WARRANTY FOR THE ENCLOSED SOFTWARE AND RELATED Accept to acce pt th e terms of th e YOUR LICENSE AGREEMENT READ BEFORE OPENING license agreement and click Install 8 52v cavtays ze ueue reus ano opnom pne rn tye egosten PACKAGE SIGNIFIES YOUR ACCEPTANCE OF THIS AGREEMENT UNLESS XEROX INSTALLS THE SOFTWARE IN WHICH CASE YOUR USE OF THE SOFTWARE SIGNIFIES YOUR j i ACCEPTANCE IF YOU DO NOT ACCEPT THIS AGREEMENT YOU MUST RETURN THE Note e If you select Decline and cl ick SOFTWARE PACKAGE UNUSED IF XEROX INSTALLS THE SOFTWARE YOU MUST RETURN THE SOFTWARE PACKAGE AND DELETE ANY SOFTWARE FILES ACCESSED BY Cancel the License Agreement YOU FROM ANY AND ALL COMPUTER MEMORY INTO WHICH SUCH SOFTWARE HAS BEEN dialog box closes Do you accept the terns of icense agreement e A dialog box may appear hereinafter warning you that the software that you are installing has not passed Windows Logo testing Select the option to continue the installation to install the software If you do not want to install the software select the option to stop the installation e When using Windows Vista depending on the security settin
76. ce standards for laser products set by government national and international agencies as a Class 1 laser product It does not emit hazardous light as the beam is totally enclosed during all phases of customer operation and maintenance Xerox WorkCentre 5016 5020 User Guide 10 Safety Notes Operational Safety Information To ensure the continued safe operation of your Xerox equipment follow these safety guidelines at all times Do These Always connect equipment to a correctly grounded power outlet If in doubt have the outlet checked by a qualified electrician This equipment must be connected to a protective earth circuit This equipment is supplied with a plug that has a protective earth pin This plug will fit only into an earthed electrical outlet This is a safety feature To avoid risk of electric shock contact your electrician to replace the electrical outlet if you are unable to insert the plug into it Never use a plug that lacks an earth connection terminal to connect the product to an electrical outlet Always follow all warnings and instructions that are marked on or supplied with the equipment Always locate the equipment in an area that has adequate ventilation and space for servicing See installation instructions for minimum dimensions Always use materials and supplies specifically designed for your Xerox equipment Use of unsuitable materials may result in poor performance Always unplug this equip
77. cel the has an error job and check the file to be printed The machine does not accept the file Press the lt Stop gt button to cancel the that has been sent to the machine to job be printed n5 A communication error occurred The machine automatically resolves between the machine and the this error after a certain amount of scanner application Alternatively time after starting the scan application no scan job has been sent from the computer n9 An internal communication error Switch the machine off and on If the occurred in the machine error persists contact the Xerox Welcome Center U Codes Error Code Description Remedy UO U1 U2 An internal error occurred in the Switch the machine off and on If the U3 U4 U6 machine error persists contact the Xerox U7 U8 U9 Welcome Center Xerox WorkCentre 5016 5020 User Guide 97 Fault Clearance Procedure Troubleshooting Table If you are experiencing any difficulties using the machine check the table below for the recommended solutions Symptom Recommendation The machine will not switch on Check the power cord Check that the Power Switch is pressed on to the position Check that the AC outlet is supplying voltage Connect another appliance to the outlet to verify the voltage supply An error is indicated on the Machine Diagram If any indicators on the Machine Diagram mimic mimic are lit or flashing apply
78. convenience and future reference please record the telephone number in the space below Welcome Center or local representative telephone number Xerox US Welcome Center 1 800 821 2797 Xerox Canada Welcome Center 1 800 93 XEROX 1 800 939 3769 Serial Number When you call the Xerox Welcome Center you will need the serial number which is located inside of the Left Side Cover as shown in the diagram For your convenience record the serial number in the space below Serial Number Keep a record of any error codes This information helps us solve problems faster Xerox WorkCentre 5016 5020 User Guide 7 Conventions Conventions This section describes the conventions that are used throughout this User Guide WARNING indicates statements that alert you to the possibility of personal harm CAUTION indicates statements that suggest the possibility of mechanical damages as a result of an action Important indicates important information that a user should be aware of Note indicates additional information on operations or features indicates cross references within this guide and input text indicates the values and error codes appear in the Display and also indicates the names of menus windows dialog boxes buttons and other items displayed on a computer monitor gt indicates hardware buttons on the Control Panel of the machine and keys on a computer keyboard
79. cument Cover and the Document Glass Important Do not use benzene paint thinner or other organic solvents Doing so might damage paint or coating on plastic parts e Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents being copied 7 Wipe the Document Cover with a soft cloth moistened with water to remove any dirt and then wipe it with a soft dry cloth Important Do not use cleaning agents other than water or neutral detergent Note e If dirt does not come off easily gently wipe it with a soft cloth moistened with a small amount of neutral detergent 2 Wipe the Document Glass with a soft cloth moistened with water and then wipe it with a dry cloth Important Do not use cleaning agents other than water or neutral detergent Xerox WorkCentre 5016 5020 User Guide 116 Cleaning the Machine Note e If dirt does not come off easily gently wipe it with a soft cloth moistened with a small amount of neutral detergent Cleaning the Film and Constant Velocity Transport Glass If the Film and Constant Velocity Transport Glass are dirty streaks or smears may appear on copies and the machine may not properly detect the size of the original documents To ensure clean copies at all times clean the Film and Constant Velocity Transport Glass about once a month The following procedure describes how to clean the Film and Constant Velocity Tra
80. dot coverage area coverage paper size paper type copy print density output image type and the machine usage environment Important When the remaining toner becomes low the machine may stop during printing to display the error code If this happens add toner to continue copying or printing Xerox WorkCentre 5016 5020 User Guide 111 Replacing Consumables e e Z WARNING Use a broom or a wet cloth to wipe off spilled toner Never use a vacuum cleaner for the spills A CAUTION Keep the Toner Bottle out of the reach of children If a child accidentally swallows toner spit it out rinse mouth with water drink water and consult a physician immediately When adding toner to the Drum Cartridge be careful not to spill the toner In case of any toner spills avoid contact with clothes skin eyes and mouth as well as inhalation If toner spills onto your skin or clothing wash it off with soap and water If you get toner particles in your eyes wash it out with plenty of water for at least 15 minutes until irritation is gone Consult a physician if necessary If you inhale toner particles move to a fresh air location and rinse your mouth with water If you swallow toner spit it out rinse your mouth with water drink plenty of water and consult a physician immediately The following procedure describes how to add toner to the Drum Cartridge 1 Make sure that the machine is not processin
81. e area coverage paper size paper type copy print density output image type and machine usage environment 2 Based on the following conditions 1 1 sided copying not printing 2 average number of pages copied at a time 4 pages 3 paper size A4 LEF 4 paper tray Tray 1 5 output tray Output Tray These values are estimates and will also be affected by other machine usage conditions such as how often the machine is switched on and off The degradation of image quality may occur even before the machine stops when the Drum Cartridge reaches the end of its life Handling consumables periodical replacement parts e Do not store boxes of consumables periodical replacement parts upright Do not unpack consumables periodical replacement parts before use Avoid storing consumables periodical replacement parts in the following locations In extreme temperature and humidity Near heat generating devices Indirect sunlight In dusty locations Use consumables only as directed on their packages We recommend always having spare consumables available When calling the Xerox Welcome Center to order consumables periodic replacement parts have the product codes ready Use of consumables periodic replacement parts that are not recommended by Xerox can impair quality and performance of the machine Use only consumables periodic replacement parts that are specifically recommended by Xerox Xerox WorkCentre 5016 5
82. e is processing a print job that needs to be canceled lt Stop gt button Xerox WorkCentre 5016 5020 User Guide 82 8 Scanning This chapter describes the scan driver TWAIN driver and the scan application Button Manager and provides the basic scanning procedure The Scan Driver TWAIN driver and Button Manager This section provides information on the TWAIN driver and Button Manager TWAIN driver The TWAIN driver allows you to acquire an image that is scanned on the machine You can import a scanned image to a computer through the TWAIN driver For information on how to install the scan driver TWAIN driver refer to Installing the Print Driver and the Scan Driver TWAIN driver P 34 Button Manager Button Manager is a scanner application that can be installed on a computer which allows you to scan a document that has been loaded on the machine and to convert the scanned document into a BITMAP file a PDF file or a TIFF file This scanner application uses the TWAIN driver to acquire images scanned on the machine so the TWAIN driver must be installed on the computer in order to use this application For information on how to install Button Manager refer to Installing the Scanner Application Button Manager P 38 Scanning Procedure Using the TWAIN driver The following procedure describes a basic scanning procedure when using the TWAIN driver 1 Load a document e When scanning a docume
83. e paper cannot be used for a copy job you do not need to specify the size of paper on the Control Panel Instead you lt Display Switch gt button Q Aa 50 200 100 Xerox WorkCentre 5016 5020 User Guide 49 Changing the Size and Orientation of Paper in the Trays need to register the size of the custom paper on the print driver For more information refer to Specifying the Custom Paper Size P 79 If you do not know in which orientation the paper is loaded in the trays Note e Load the custom size paper in the Bypass Tray Do not load the custom size paper in Tray 1 or Tray 2 If paper is loaded as shown in the diagrams below the orientation is LEF e Changing sequence when the measuring unit is in inches What appears Size Saquance What appears Size in the Display Orientation q in the Display Orientation 1 EEE 8 5x11 8 BB B5 LEF LEF Jk nr 2 8 5 x 11 9 B5 SEF io SEF 3 85x134 10 So SEF Sequence 5 5 x8 5 SEF AS SEF A3 SEF 11 SEF 8 5 x 14 SEF 8 5 x 13 SEF A4 SEF 13 B4 SEF 14 lest 65 68 A AS 5 apo A4 LEF 12 jesa 11x 17 a Note e When Tray 1 or Tray 2 is selected A5 and 55 do not appear in the Display Xerox WorkCentre 5016 5020 User Guide 50 Changing the Size and Orientation of Paper i
84. e wait while the wizard installs the software lt a WorkCentre 5016 5020 Scan p xrsnilfl dil To D WINDOWS twain_32 xrsnim CE Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for S5 WorkCentre 5016 5020 Scan Click Finish to close the wizard Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for curent and updated software by looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission Read our privacy policy Can Windows connect to Windows Update to search for software O Yes this time only O Yes now and every time connect a device His not this time Click Next to continue Found New Hardware Wizard This wizard helps you install software for Xerox WorkCentre 5020 DB If your hardware came with an installation CD or floppy disk insert it now What do you want the wizard to do install the software automatically lecommended Q Install from a list or specific location Advanced Click Next to continue lt Back __Nest gt _ Cancel remove the software If you want to install the software select the option to continue the installation Xerox WorkCentre 5016 5020 User Guide 36 Installing the Print Driver and the Scan Driver TWAIN driver The print driver installation starts 14 The
85. e when using Button Manager 7 Click the Start button and select All Programs gt Xerox gt WorkCentre 5016 amp 5020 Scan Button Manager gt Scan Button Manager to start Button Manager Note e Pressing the lt Scan gt button on the Control Panel triggers Button Manager to start up on a computer that is connected to the machine 2 Specify the scan settings on the WorkCentre 5016 5020 Scan But f WorkCentre 5016 5020 Scan Button Rear Manager dialog box Document Giss Original Type Text Resolution 200 dpi Output Format BMP Paper Size 44 210 297mm Output Destination D Documents and Settings Test User My Docume Open the Output Image File Item Value Description Scan from Select whether to use the Document Glass or Document Feeder Document Glass Document Feeder Original Type Select the type of an original document Text Suitable for a document which only contains text Photo Suitable for a document which only contains photo images Text amp Photo Suitable for a document which contains both text and photo images Resolution Select the resolution 100 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Output Format Select the output format of a scanned image file BMP bmp TIFF tiff PDF pdf Paper Size Specify a scanning area by selecting one of the following standard document sizes A3 297 x
86. eed speed Resolution 600 x 600 dpi 23 6 x 23 6 dots mm Page description language GDI Supported operating systems Microsoft Windows 2000 Professional Microsoft Windows XP Professional Microsoft Windows XP Home Edition Microsoft Windows Server 2003 Standard Edition Microsoft Windows Vista 64 bit editions of Windows Important For the latest information on operating systems that are supported by the machine contact the Xerox Welcome Center Interface USB 2 0 Xerox WorkCentre 5016 5020 User Guide 121 Specifications Scan Feature Specifications Type Monochrome scanner Scan size Maximum 297 x 432 mm A3 11 x 17 Minimum 128 x 210 mm A5 Scan resolution 600 x 600 dpi 400 x 400 dpi 300 x 300 dpi 200 x 200 dpi 150 x 150 dpi 100 x 100 dpi 23 6 x 23 6 15 7 x 15 7 11 8 x 11 8 7 9 x 7 9 5 9 x 5 9 dots mm Supported operating Microsoft Windows 2000 Professional systems Microsoft Windows XP Professional Microsoft Windows XP Home Edition Microsoft Windows Server 2003 Standard Edition Microsoft Windows Vista 64 bit editions of Windows Important For the latest information on operating systems that are supported by the machine contact the Xerox Welcome Center Scan gradation Monochrome binary Scanning speed 3 sheets minute For ITU T No 1 Chart A46 200 dpi Important The scanning
87. empty toner bottle 77 Push in the Drum Cartridge until it locks into position 72 Close the Left Side Cover and the Front Cover Replacing the Drum Cartridge The machine comes with a Drum Cartridge The machine will alert by lighting up or flashing the Drum Cartridge indicator on the Machine Diagram mimic before the Drum Cartridge reaches the end of its life Follow the instructions to order and replace with a new Drum Cartridge The machine will stop when the Drum Cartridge ends its life Machine Diagram rare Error Code oonin agra Description Remedy mimic Lights up The Drum Cartridge is near the end of its life Prepare a new Drum Cartridge for replacement Note e After the Drum Cartridge indicator on the Machine Diagram mimic lights up the machine allows you to copy print approximately 5 000 pages J6 Flashes The Drum Cartridge is at the end of its life It needs to be replaced with a new Drum Cartridge Based on the following conditions 1 1 sided copying not printing 2 average number of pages copied at a time 4 pages 3 paper size A4 LEF 4 paper tray Tray 1 5 output tray Output Tray This value is an estimate and will also be affected by other machine usage conditions such as how often the machine is switched on and off The degradation of image quality may occur even before the machine stops when the Drum Cartridge reaches the end of its life Important
88. er the System Setting Mode which allows you to configure the system settings Note e When the machine is in the Single Account Mode or the Multiple Account Mode you must first log in to the machine before holding down this button to enter the System Setting Mode For more information on how to lt Log In Out gt log in to the machine refer to Single button Account Mode P 68 and Multiple Account Mode P 69 For more information on system settings refer to System Settings P 123 lt Power Saver gt button To minimize power consumption the Power Saver feature is automatically activated during periods of machine inactivity For more information on the Power Saver feature refer to Power Saver P 32 lt Power Saver gt button Xerox WorkCentre 5016 5020 User Guide 27 Control Panel lt All Clear gt button Press this button to clear the previously selected features and to restore the default values of the features lt All Clear gt button lt Stop gt button Press this button to cancel a job lt Stop gt button lt Start gt button Press this button to start a copy or scan job and to confirm the specified values lt Start gt button lt Scan Completed gt button This button is selectable when using the Document Glass with certain copy features such as Collate 2 sided and N up The indicator next to t
89. er to Sleep Mode P 32 9 240 minutes 254 Disable Note e When selecting 0 the machine switches to the Sleep Mode as soon as the machine switches to the Low Power Mode during inactivity 13 Background Suppression The machine automatically 0 Disable Copying removes the background color of 1 Level 1 an original document for a copy 2 Level 2 job 3 Level 3 Select the Background 4 Level 4 Suppression level 5 Level 5 14 Background Suppression The machine automatically 1 Level 1 Scanning removes the background color of 2 Level 2 an original document for a scan 3 Level 3 job 4 Level 4 Select the Background 5 Level 5 Suppression level Note e You can also select whether or not to enable this feature in the scan driver 15 Metric Inch Select the default measurement 0 Metric unit 1 Inch13 Note e The default value 2 Inch14 depends on the location that you purchased the machine e Depending on the measuring unit the machine is in the document sizes that can be detected by the Document Feeder change Refer to Document Sizes Detectable by the Document Feeder P 130 16 lt Scan Completed gt Auto Clear When the indicator next to the 0 Disable Time lt Scan Completed gt button is 1 20 seconds blinking during a copy job and if 2 30 seconds the lt Scan Completed gt button is 3 60 seconds not pressed for a specified period 4 90 seconds of time to indicate the last page of documents the
90. ether an outlet is grounded consult a qualified electrician gt Improper connection of the equipment grounding conductor can result in an electric shock gt Do not place this equipment where people might step on or trip over the power cord gt Do not override or disable electrical or mechanical interlocks gt Do not obstruct the ventilation openings gt Never push objects of any kind into slots or openings on the equipment gt If any of the following conditions occur switch off the power to the machine immediately and disconnect the power cord from the electrical outlet Call an authorized local service representative to correct the problem The equipment emits unusual noises or odors The power cord is damaged or frayed A wall panel circuit breaker fuse or other safety device has been tripped Liquid has spilled into the equipment The equipment is exposed to water Any part of the equipment is damaged Disconnect Device The power cable is the disconnect device for this equipment It is attached to the back of the machine as a plug in device To remove all electrical power from the equipment disconnect the power cable from the electrical outlet Laser Safety Information CAUTION Use of controls adjustments or performance of procedures other than those specified herein may result in hazardous light exposure With specific regard to laser safety the equipment complies with performan
91. ferences Basic Tray Output Image Options Watermarks Advanced Settings Saved Settings CEE a Paper Size Image Orientation Letter 8 5 x 11 Potrat a Output Size O Landscape Same as Paper Size g Copies Specify Zoom 25 400 x 100 x Letter 100 a as Multiple Up 1PageUp 2 Sided Print Ej 1 Sided Print Ra a Booklet Poster Mired Sized Originals Image Shift Margins When using non standard sized paper for any print job you must first specify its size in the print driver The following procedure describes how to specify the non standard custom paper size in the print driver Important e You must use the Bypass Tray to load non standard sized paper 1 Select Start at the bottom of the screen then select Printers and Faxes 2 The Printers and Faxes dialog box appears Right click the Xerox WorkCentre 5016 Xerox WorkCentre 5020 B or Xerox WorkCentre 5020 DB printer and select Properties from the displayed pop up menu The Properties dialog box appears Xerox WorkCentre 5020 DB Properties General Sharing Ports Advanced Color Management Security Configuration Options ga Xerox WorkCentre 5020 DB Location Comment Modet Xerox WorkCentre 5020 DB Features Color No Paper available Double sided Yes A1 594 x 841mm A2 420 x 594mm Staple No A3 297 x 420mm B4 257 x 364mm
92. four pages of the original documents onto one side of the sheet m 2 up Copies two pages of the original documents onto one side of the sheet m i 2 Press the lt Original Size gt button to select the original document size and load the document in reference to the charts below o fa oP off of o g0 og of Note e This button is selectable only when using the Document Glass with the N up feature The button is not selectable when using the Document Feeder as the size of the original document is automatically detected lt Original Size gt button Xerox WorkCentre 5016 5020 User Guide 57 Making Special Copies e The measuring unit can be switched between metric and inches when the machine is in the System Setting Mode menu number 15 The following three options change depending on the selected measuring unit For more information on the system settings refer to System Settings P 123 Inches 11 x 17 SEF 8 5 x 13 SEF 8 5 x 14 SEF YE Metric A3 SEF B4 SEF Select this when the document size is 11 x 17 8 5 x 14 8 5 x 13 A3 or B4 and when scanning documents in the SEF orientation Inches 8 5 x 11 SEF ee Metric A4 SEF B5 SEF Select this when the document size is 8 5 x 11 A4 or B5 and when scanning documents in the SEF orientation Inches 8 5 x 11 LEF E Metric A4 LEF B5 LEF Select th
93. g a job and then open the Front Cover Pull up the Left Side Cover Latch to open the Left Side Cover Lightly press the orange tab to unlock LZ the Drum Cartridge FA Xerox WorkCentre 5016 5020 User Guide 112 Replacing Consumables 4 Pull the Drum Cartridge out halfway Important Do not touch the drum blue roller when pulling out the Drum Cartridge 5 Take a new toner bottle out of the box 6 Shake the toner bottle well about 15 times 7 Position the toner bottle into the opening on the Drum Cartridge and align the orange arrow of the toner bottle with that of the Drum Cartridge 8 Turn the toner bottle around in a clockwise direction once and align the two orange arrows again 9 Gently tap the toner bottle several times to allow toner to be poured into the Drum Cartridge Wait for 20 seconds and tap it several times to make sure that the toner bottle has been emptied completely Important Do not squeeze the toner bottle e Do not fill the Drum Cartridge with more than a single bottle of toner at a time Xerox WorkCentre 5016 5020 User Guide 113 Replacing Consumables 70 Turn the toner bottle around in a counter clockwise direction until the two orange arrows are aligned and remove the toner bottle from the Drum Cartridge Note e Follow the instruction given on the packaging for recycling the
94. g so may damage paint or coating on plastic parts e Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents being copied 7 Pull up the latch to open the Document Feeder Cover completely Xerox WorkCentre 5016 5020 User Guide 117 Cleaning the Machine 2 Turn the Document Feeder Roller to clean it with a soft cloth moistened with water Important Do not use cleaning agents other than water or neutral detergent e Use a firmly wrung cloth to avoid water drops from falling onto the machine If water gets into the machine it may cause the machine malfunction Note e If dirt does not come off easily gently wipe it with a soft cloth moistened with a small amount of neutral detergent 3 Close the Document Feeder Cover until it clicks into place Cleaning the Corotron Wire If any streaks black lines or smears appear on the output copies cleaning the Corotron Wire may help resolve the problem The following procedure describes how to clean the Corotron Wire 7 Open the Front Cover 2 Pull the Corotron Wire back and forth several times 3 Close the Front Cover Xerox WorkCentre 5016 5020 User Guide 118 11 Appendix This chapter provides the machine specifications system settings menu list optional accessory list Specifications This section lists the main
95. gs another dialog box may appear after Step 6 confirming whether or not you want to continue the installation of the print and scan drivers Select an option to continue the installation in order to proceed to Step 7 7 The message dialog box appears Setup tol E prompting you to connect the USB D Eiee iee eaa yaa amerbe DRAE EM DE e eTa en Aae iae cable Click OK The dialog box closes 8 Connect the USB cable to the machine and to the computer Note e When using Windows Vista Steps 9 to 14 will be performed automatically without displaying the wizard dialog box Once the system displays a message notifying that the installation has been completed Make sure the printer icon and scanner icon has been created in the respective folders 9 The scan driver installation wizard Found New Hardware Wizard i i Wel to the Found N dialog box appears Select No not this Welcome to the Found Now time and click Next oe wal serch loi eion al ed solns iy looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission Read our privacy policy Can Windows connect to Windows Update to search for software O Yes this time only O Yes now and every time connect a device Qo not this time Click Next to continue 70 Select Install the software Found New Hardware Wizard automatically and click Next Note e If a dialog box appears after this Ti perdi you ra sole fe step
96. he lt Scan Completed gt button blinks after the first document is scanned The machine allows you to scan the next document while this button is blinking After scanning the last document lt Scan Completed gt press this button aaa Xerox WorkCentre 5016 5020 User Guide 22 Control Panel lt Paper Supply gt button The lt Paper Supply gt button has the following two functions Selecting a tray Press this button to select a tray for a copy job The Machine Diagram mimic shows 200 you which tray is currently selected Press 928 this button repeatedly until the desired tray See an is lit on the Machine Diagram mimic os gt Changeover sequence 2 Q Tray 1 amp Tray 2 Automatic Paper lt Paper Supply gt Selection Tray 1 Tray 2 Bypass Tray button Tray 1 amp Tray 2 Automatic Paper Selection The machine automatically selects paper that is loaded in either Tray 1 or Tray 2 Note e This option is only available when using the Document Feeder for the machines that are fitted with the optional Paper Tray 2 e If the Automatic Paper Selection menu number 7 is enabled in the system settings this option is automatically selected when a document is loaded in the Document Feeder For information on the system settings refer to System Settings P 123 Tray 1 Uses paper that is loaded in Tray 1 Tray 2 Uses paper that is loaded in Tray 2 Note e This option is only availa
97. he scanned image is saved in the location that you specified under Output Destination of the WorkCentre 5016 5020 Scan Button Manager dialog box in Step 2 lt Start gt button Note e Regardless of the actual size of the loaded document any size selected under Paper Size in the WorkCentre 5016 5020 Scan Button Manager dialog box in Step 2 becomes the size of the scanned image Canceling a Scan Job Button Manager The following procedure describes how to cancel a scan job 7 Press the lt Stop gt button while the machine is scanning a document lt Stop gt button Xerox WorkCentre 5016 5020 User Guide 89 9 Troubleshooting This chapter describes what needs to be done when a problem occurs with the machine It provides information on how to troubleshoot a problem by referring to the Machine Diagram mimic Error Code Label and Troubleshooting Table It also explains how to clear paper jams Fault Clearance Procedure When you encounter a problem when using the machine follow each step to identify the cause of the problem then apply the suggested solution e Machine Diagram mimic If any indicator is lit or flashing refer to Machine Diagram mimic P 90 Error code in the Display Check the error code shown in the Display Most error codes are listed on the Error Code Label Refer to the Error Code Label for the error description and apply the suggested solution
98. he total number of copies 0 60 000 made under the account number 2 102 Account Number 3 Copy Count Shows the total number of copies 0 60 000 made under the account number 3 103 Account Number 4 Copy Count Shows the total number of copies 0 60 000 made under the account number 4 104 Account Number 5 Copy Count Shows the total number of copies 0 60 000 made under the account number 5 105 Account Number 6 Copy Count Shows the total number of copies 0 60 000 made under the account number 6 106 Account Number 7 Copy Count Shows the total number of copies 0 60 000 made under the account number 7 107 Account Number 8 Copy Count Shows the total number of copies 0 60 000 made under the account number 8 108 Account Number 9 Copy Count Shows the total number of copies 0 60 000 made under the account number 9 109 Account Number 10 Copy Shows the total number of copies 0 60 000 Count made under the account number 10 200 System Administrator Specify a three digit password of 000 999 Password the System Administrator Default 111 Note e The System Administrator s account number is 0 201 Account Number 1 Password Specify a three digit password of 000 999 the account number 1 202 Account Number 2 Password Specify a three digit password of 000 999 the account number 2 203 Account Number 3 Password Specify a three digit password of 000 999 the account number 3
99. heets minute B5 SEF A4 SEF 10 sheets minute B4 SEF 10 sheets minute A3 SEF 10 sheets minute Paper feed method capacity lt Machines equipped with an optional Paper Tray 2 gt 250 sheets Tray 1 500 sheets Tray 2 50 sheets Bypass Tray Maximum paper feed capacity 800 sheets Important When using Xerox P paper Continuous copy pages 99 pages Note e The machine may pause temporarily to perform image stabilization Output Tray capacity Output Tray Approx 250 sheets A47 Important When using Xerox P paper Power source 110 127 V 220 240 V AC Xerox WorkCentre 5016 5020 User Guide 120 Specifications Power consumption 110 V Maximum power consumption 1500 VA Low Power Mode 107 W or less Sleep Mode 6 W or less 220 V Maximum power consumption 1320 VA Low Power Mode 107 W or less Sleep Mode 6 W or less Dimensions WorkCentre 5016 5020 B e Width 595 x Depth 532 x Height 528 mm WorkCentre 5020 DB e Width 595 x Depth 532 x Height 605 mm Weight WorkCentre 5016 5020 B 33 0 kg 72 8 Ibs WorkCentre 5020 DB 38 0 kg 83 5 Ibs Important The weight of toner paper and any optional accessories is not included Minimum Space Requirements Width 1370 x Depth 1055 mm 53 94 x 41 54 Memory capacity 64 MB Print Feature Specifications Type Built in Continuous printing Same as the continuous copy sp
100. hsincgediagelivastenatdnacdsaveddavandevamsciaeenduaaghs 40 Supported Paper Sizes and TyPe cccscccsccceeceeceaeeeaeeeeeeeeeeaeeeeeeees 40 Supported Paper SIZCS cc ccececccccecccecceseeeececeeeesesseaeaeeeceeeeeeeesaues 40 Supported Paper TyPe ccccccccccceccceccececeeececceseceeeeeeeeeeseeseeeeeeeess 41 Storing and Handling Papet ccccccceecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenees 41 Loading Paper in the Trays eeeeeeeeeeeeeeeeeeereirrresesrrrrirrrnesssrrrerenee 42 Loading Paper in Tray 1 usessesseessssssrrsrorerrrrnnnnerrnnnnunnnnsesueenrenneseeeeee 42 Loading Paper in Tray 2 sssssessssssssssrrsrotrrrrrnnnierisnnuuuansssernrenaesescose 43 Loading Paper in the Bypass Tray ccceeeeceeeseeeeeeeeeeeeentteeeeeeeteeees 44 Changing the Size and Orientation of Paper in the Trays 5 46 Changing the Size and Orientation of Paper in Tray 1 2 05 46 Changing the Size and Orientation of Paper in Tray 2 005 48 Specifying the Size and Orientation of Paper Loaded in the Trays 49 COPYING nasa vents sdveacsuccenawannanansacensetacestnccabencusstvatesentesnavetientieacnntennteiaeretents 52 Copying Procedure cccccscccscccsccceccceccceceeeccecceeecececececeeceeeseeeeeeeeeeess 52 Loading DocUmMENtS isi Sues eos 2 cee lea sade re Riss eee ct Sea e e aa aka 55 Document GIASS vce ceccccciiess ected dies ucredeeieeieei dec date severed ne dee idae ratana 55 Docu
101. in the Left Side Cover P 104 E3 Paper jammed in or around Tray 2 Remove the jammed paper For information on how to remove the jammed paper refer to E3 Paper Jam in Tray 2 P 107 E4 Paper jammed in the Left Side Cover Remove the jammed paper For information on how to remove the jammed paper refer to E4 Paper Jam in the Left Side Cover P 105 E5 The Left Side Cover or the Front Cover is open Close the Left Side Cover or the Front Cover E6 Access Cover 1 and Access Cover 2 are open Close Access Cover 1 and Access Cover 2 Access Cover 1 is open Close Access Cover 1 Access Cover 2 is open Close Access Cover 2 E8 When using the N up feature the zoom ratio required to fit the specified number of pages on a sheet is beyond the range of 50 200 Press one of the following buttons to clear the error the lt All Clear gt button the lt Paper Supply gt button the lt N up ID Card Copy gt button or the lt Original Size gt button When using the N up feature there is a mismatch between the orientation of the loaded documents and paper in a tray Press one of the following buttons to clear the error the lt All Clear gt button the lt Paper Supply gt button the lt N up ID Card Copy gt button or the lt Original Size gt button There is a mismatch between the orientation of the loaded document and that of paper in a
102. ing the Multiple Account Mode P 128 0 No Account Mode 1 Single Account Mode 2 Multiple Account Mode Additional System Settings When Selecting the Single Account Mode Default setting When the machine is in the Single Account Mode by selecting 1 for the Account Mode menu number 70 in the system settings additional menu is available for you to set the password on the machine Administrator s password using three digits Note e Because you can only set a single password on the machine in the Single Account Mode the same password must be used by the general users and the System Administrator Menu Pare Menu Description Value Number 200 Password Specify the password System 000 999 Default 111 Xerox WorkCentre 5016 5020 User Guide 127 System Settings Additional System Setting List When Selecting the Multiple Account Mode When the machine is in the Multiple Account Mode by selecting 2 for Account Mode menu number 70 in the system settings additional menus become available in the system settings Menu nae Number Menu Description Value 71 All Accounts Copy Count Clear Clears the copy count of all the accounts 100 Account Number 1 Copy Count Shows the total number of copies 0 60 000 made under the account number 1 101 Account Number 2 Copy Count Shows t
103. iod of time 4 90 seconds Select how long it takes for the machine to clear the selected copy features after a copy job has been completed 2 Tray Priority Select the tray priority 1 Tray1 Important 2 Tray 2 is not 2 Tray 2 selectable if the machine is not 3 Bypass Tray fitted with the optional Paper Tray 2 3 Document Type Select the default document type 1 Text 2 Text amp Photo 3 Photo 4 Density Select the default density level 0 Lightest 1 Light 2 Normal 3 Dark 4 Darkest Xerox WorkCentre 5016 5020 User Guide 124 System Settings Menu Number Menu Description Value 5 Reduce Enlarge Ratio Select the default zoom ratio Inches Note e The selectable values 0 100 change depending on the 1 50 selected measuring unit 2 18 under Metric Inches 3 129 menu number 15 4 200 Metric 0 100 1 50 2 70 3 141 4 200 6 Automatic Tray Switching When a tray runs out of paper 0 Disabled during a copy job the machine 1 Enabled automatically selects another tray that is loaded with the same size and same orientation of paper This feature is called Automatic Tray Switching Select whether to enable or disable the Automatic Tray Switching feature 7 Automatic Paper Selection The Document Feeder detects the 0 Disabled Note e This feature is only document size and automatically 1 Enabled available for the selects paper Thi
104. ired tray is lit on the Machine Diagram mimic For information on the lt Paper Supply gt button refer to lt Paper Supply gt button P 23 lt Paper Supply gt e When Tray 1 and Tray 2 are lit button simultaneously the machine selects a tray automatically e When pressing the lt Paper Supply gt button the size and orientation of paper of the selected tray appears in the Display for three seconds After that the Display switches back to the previously displayed value 4 Enter the copy quantity using the numeric keypad The entered number appears in the Display Note e If you enter an incorrect value press the lt C gt button to clear a wrongly entered value lt C gt button Numeric keys 5 Press the lt Start gt button to start the copy job lt Start gt button Note e When using the Document Glass with certain copy features such as Collate 2 sided and N up the indicator next to the lt Scan Completed gt button blinks after the first document has been scanned Load and scan the next document while the button is blinking After scanning the last document press the lt Scan Completed gt button lt Scan Completed gt button Xerox WorkCentre 5016 5020 User Guide 54 Loading Documents Loading Documents When loading an original document to copy you can place it on the Document Glass or load it in the Document Feeder This section describes how to
105. is when the document size is 8 5 x 11 A4 or B5 and when scanning documents in the LEF orientation If the document is 11 x 17 SEF 8 5 x 14 SEF or 8 5 x 13 SEF A3 SEF or B4 SEF if the measuring unit is in metric 4 u p lt Original Size gt Paper Orientation i button inithe Tray Refer to Changing the Size and P Making LEF owe Orientation of Paper in the Trays P 46 up copies w S to change the orientation of paper ABC DEF NS How to Scan a GHI JKL T o Document SEF op 0 Glass A Gp WED Left Right GHI JKL Document Feeder 2 up lt Original Size gt Paper Orientation How to Scan baal button in the Tray Ea Making LEF Top Pan Dopiment 2 up copies N Let AES e o E wep Le Right Bottom oa lass ABC DEF wep fe gt SEF Cy Refer to Changing the Size and E w gt Orientation of Paper in the Trays P 46 Document Feeder pie T to change the orientation of paper On Note e The 2 up copies of 8 5 x 14 SEF or 8 5 x 13 SEF cannot be made A3 SEF B4 SEF and 11 x 17 SEF can only be made into the 2 up copies Important e The lt Original Size gt button is not selectable when using the Document Feeder as the size of the original document is automatically detected Xerox WorkCentre 5016 5020 User Guide 58 Making Special Copies If the document is 8 5 x 11 SEF A4 SEF or B5 SEF if the measuring unit is in
106. ited in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and or the export control regulations of the United States You must obtain if you know the product is to be used or was used for development manufacturing or use of any mass destructive weapons including nuclear weapon chemical weapon or biological weapon because of a dealing document such as legal contract or information from the importer any appropriate export license from the Japanese Government or its agency and or re export approval from the U S Government or its agency Table of Contents 1 Before Using the Machine ccccccccccecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeess 7 Xerox Welcome Center setare maaa eA a e e E Mae an EAEE A 7 Serial NumMmbeT iieiea iieri inea tiii e ara Ei iieiaei code 7 CONVENTIONS er a A a Sethe E A AAR EE 8 Related Information SOUrCES ccccccceceseeesesececeecesceceeseeseceeeeseeseeaaaeeses 8 Safety NOS npepe vs Gace Gp andagreauvaccenedseonageaansea tas KAAIEN SENECA KASUEK 9 WARNING Electrical Safety Information c cceeeeeeeeeeeeeeeeeeees 10 Laser Safety IMfOrmathonsse22 22 cvesedegs ees cencegsstedevevacrabemnsapaacsuoceveltavaeneeds 10 Operational Safety Information cccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 11 Maintenance Information ccccccececccccecseseseececeeeesesaeaeaeeeseeeseeeeaea 11 OZONE INFOFMALION seiere eiie iiia eiae a a aa 12 For CONnSUMADIGS
107. jams in and around Tray 2 Note e The Access Cover 2 is a part of the optional Paper Tray 2 For more information on how to clear paper jams refer to Paper Jams P 102 6 Document Feeder Automatically feeds documents that are loaded to be scanned for a copy or a scan job Note The Document Feeder may not be fitted depending on the machine model in use 7 Control Panel Consists of the Display the Machine Diagram mimic buttons and indicators For more information on the Control Panel refer to Control Panel P 20 8 Output Tray Copies and prints are delivered here face down 9 Front Cover Open this cover to replace the Drum Cartridge and to add toner 10 Left Side Cover Latch Pull up this latch to open the Left Side Cover 11 Tray 1 Load standard size paper It holds up to 250 sheets of plain paper For more information on supported paper types and tray capacity refer to Supported Paper Sizes and Types P 40 12 Paper Tray 2 optional Adds an additional tray that can be used as Tray 2 Load standard size paper It holds up to 500 sheets of plain paper Note e Paper Tray 2 is an optional accessory For more information on supported paper types and tray capacity refer to Supported Paper Sizes and Types P 40 13 Stand optional Elevates and stabilizes the machine for optimum use The attached casters allow you to move the machine easily Note e The stand is an optional accessory 14 USB Interface Connector Connec
108. ment F ede insentiver aie deee i i a i 56 Clearing All the Features rccsicscennecccatsreeearstarbeciencaueyesuantensabeassecbelatamueeedee 56 Canceling a Copy JOD 2 0 0 0 ceecceeseeeseeceeeeeaesaeeaaeeaaeeaeceaeeeaeeaeeeeeeeaeeeeeeess 57 Making Special Copies ccccccccccecccecccecceeeeeceeeeeeeeceeeeeeeeeeeeeeeeeeneeess 57 4 up 2 up Copies Copying Multiple Pages onto a Single Sheet 57 ID Card Copies Copying an ID Card shaped Document ONO A SMSC cs secs as a cytes tend Mien eee ae Neecastneeagce 63 Managing ACCOUNS iii cisiscsiciieiseivvesseevessvesdisestsdevessevesssensseinsssivesseessasters 65 Account Mode Overview uu cecccccceccecseseececeeeeceaeaeesesceceeeesesaesuaeaseeseeeeeeees 65 Selecting the Account Mode on the Machine cccceeeeeeeeeeeeees 65 Single Account Mode ssesesssseessoorrrnrrttorrrrrnnnnenornnnnnnnsasuttdnnnuueeeeteennna 68 Logging in to the Machine eeseeieseeeeeeeirirrrreeeirirrrrsssrrrernrrsssreeens 68 Multiple Account Mode ccccccccccceccceecceeeeeeceeeceeeeeeeeseceeeseeeeeeeeeeeteess 69 Logging in to the Machine eeseeeeeeeeeeeeiriettteeerrrirtrrsssrrrerrnrsesrrrens 69 7 10 11 Changing the PASSWOM iises cacanidenteareriesdertoeciveesgvenreniebeensdeteuslbapenehes 71 Setting Copy Job Limits on a User Account ccceeeeeeeeeeeeeeeteeeeeeees 74 Reviewing the Total Number of Copies ceeeceeeeseeeeeeeeeeeeneaes 77 Printi
109. ment from the electrical outlet before cleaning Do Not Do These e Never use a plug that lacks an earth connection terminal to connect the product to an electrical outlet Never attempt any maintenance procedures that are not specifically described in the customer documentation This equipment should not be placed in a built in unit unless proper ventilation is provided Please contact your authorized local dealer for further information Never remove covers or guards that are fastened with screws There are no operator serviceable areas within these covers Never locate the equipment near a radiator or any other heat source Never push objects of any kind into the ventilation openings Never override or cheat any of the electrical or mechanical interlock devices Never operate the equipment if you notice unusual noises or odors Disconnect the power cord from the electrical outlet and contact your local Xerox Service Representative or Service Provider immediately Maintenance Information Do not attempt any maintenance procedures that are not specifically described in the customer documentation supplied with your machine e Do not use aerosol cleaners The use of cleaners that are not approved may cause poor performance of the equipment and could create a dangerous condition Use supplies and cleaning materials only as directed in the customer documentation Keep all these materials out of the reach of children
110. n of paper that is loaded in the tray refer to Specifying the Size and Orientation of Paper Loaded in the Trays P 49 Machine Diagram mimic The Machine Diagram mimic consists of indicators The indicators flash or light up to display the machine status For more information on the Machine Diagram mimic refer to Machine Diagram mimic P 90 Without Document Feeder Document Feeder Copy Features lt Variable Ratio gt button Press the lt 4 gt and lt gt buttons to specify CO the zoom ratio within the range of 50 to 200 in 1 increments The currently selected zoom ratio appears in the Display Note e Pressing these buttons automatically switches the Display to show the zoom ratio lt A gt and lt Y gt buttons lt Reduce Enlarge gt button Press this button to select the zoom ratio The currently selected zoom ratio appears in the Display Note e Pressing this button automatically switches the Displays to show the zoom ratio e The measuring unit can be switched between metric and inches when the lt Reduce Enlarge gt button machine is in the System Setting Mode menu number 15 The following options change depending on the selected measuring unit For more information on the system settings refer to System Settings P 123 When the measuring unit is in inches 200 200 Enlarges a document by 200 5 5 x 8 5 gt 11 x 17
111. n the Trays e Changing sequence when the measuring unit is in metric Suauance What appears Size Paquance What appears Size q in the Display Orientation q in the Display Orientation 1 A4 LEF 9 A5 SEF AYE AS 2 A4 SEF 10 11x17 pa e 3 B4 SEF 11 8 5 x 14 ie SEF 4 B5 LEF 12 4886 8 5 x 13 j SEF 5 B5 SEF 13 8 5 x 11 6S IHE LEF 6 8K SEF 14 C Arn 8 5x11 ii SEF 7 16K LEF 15 5 5 x 8 5 8 16K SEF 16 A3 SEF i565 885 Note e When Tray 1 or Tray 2 is selected A5 and 55 do not appear in the Display e You can switch the measuring unit between metric and inches when the machine is in the System Setting Mode menu number 15 For more information refer to System Settings P 123 4 Press the lt Start gt button to confirm the selected size and orientation of paper The machine exits the Paper Setting Mode lt Start gt button Xerox WorkCentre 5016 5020 User Guide 51 5 Copying This chapter describes the basic copying procedure and copy features available on the machine Copying Procedure This section describes the basic copy procedure If the machine is in the No Account Mode proceed to Step 1 If the machine is in the Single Account Mode refer to Logging in to the Machine P 68 under Single Account Mode to log in to the machine before
112. n to the Machine P 69 to log in to the machine under the System Administrator s account 2 Proceed to Step 1 of the following procedure 7 Hold down the lt Log In Out gt button for four second The machine enters the System Setting Mode lt Log In Out gt button The letter P appears blinking in the ss 2 Enter a menu number that you wish to configure using the numeric keypad in reference to System Setting List P 124 3 Press the lt Start gt button to confirm the entered menu number The currently set value of the menu number appears blinking in the Display 4 Enter a new value using the numeric keypad in reference to System Setting List P 124 Note e Automatically erases the previously set value in the Display as you start entering a new value Xerox WorkCentre 5016 5020 User Guide 123 System Settings 5 Press the lt Start gt button to confirm the entered value The letter P appears blinking in the Display 6 Press the lt Log In Out gt button to log out The machine exits the System Setting Mode System Setting List lt Start gt button lt Log In Out gt button Menu Menu Description Value Number 1 Auto Clear Time When the machine completes a 0 Disabled copy job it clears features which 1 20 seconds have been selected for that 2 30 seconds particular copy job after a specified 3 60 seconds per
113. nd a scanning progress D os dialog box appears Ta The scanned image is imported into the oe application p Note e Regardless of the actual size of the loaded document the size set in the preview window or any document size selected under Area Size of the scan driver in Step 5 becomes the size of the scanned image Canceling a Scan Job TWAIN driver Unit Area Size Milimeters M A3 297 x 420mm PELI E0 Defauts W 296 93mm H 420 16mm Size 21MB Preview Scan J L Sose When using a TWAIN compliant application you can cancel a scan job while the machine is scanning a document There are two ways to cancel a scan job e Canceling a scan job on a computer e Canceling a scan job on the Control Panel Canceling a job on the computer 7 Click Cancel in the scanning progress SEENI dialog box e Document Glass Resolution A ima Digi Type n Canceling a job on the Control Panel 1 Press the lt Stop gt button mij Z Auto Exposure Unit Area Size Milimeters A3 297 x 420mm v TAa R A LAL LL et ey ks Fuji Xerox is The Documeny Cmpany Defaults W 236 93mm H 420 16mm Size 21MB Scan L Sose lt Stop gt button Xerox WorkCentre 5016 5020 User Guide 86 Scanning Procedure Using Button Manager Scanning Procedure Using Button Manager The following procedure describes a basic scanning procedur
114. ne does not start printing Make sure the application that you are trying to send a print job from is working properly on the computer Make sure that the appropriate printer cable is used Make sure that the printer cable is connected securely Check to see if the size of paper loaded in a tray matches the size of paper that you specified in the print driver Print data is still being transmitted The machine does not start printing unless it receives the full data If printing a graphic intensive document wait for a while Data transmission may take a while Failed to print on the paper in the tray that you selected Check to see if the paper size that you have specified in the print driver matches the size of paper that is actually loaded in the tray Make sure that paper is loaded correctly in the tray Damaged or deformed transparencies Transparencies can be loaded only in the Bypass Tray Blank output Check that the document is loaded face up in the Document Feeder Check that the document is placed face down on the Document Glass If toner has recently been added to the Drum Cartridge it may not be dispersed properly Run the job again Check that the sealing tape has been removed from the new Drum Cartridge Reinstall the Drum Cartridge Replace the Drum Cartridge Add toner if the toner indicator on the Machine Diagram mimic flashes or the error code indicating that toner needs to be
115. ng s a aa a a araea are reae a rN Eeee eaae aaa ENAA aaeei 78 Setting Up the Printer eiin ae en ieee eens 78 Setting the Printer Preferences c ccccceeesseccceeeeeeeseesecceneeeeeees 78 Specifying the Custom Paper Size cece eeeeseeeeeeeeeeeeeteneeeeeeeeees 79 Printing Proced re sentori aa a neha ed aad cau iagi 80 Printing on the Custom Size Papet ccscccceeeeeeeeeeneneeeeeeeeeeeenees 81 Canceling a Print Job Hs ctec ca lonedo sacl ucleer Gaui artes caver aiana ieee akera k 82 SCANNING eirs sessen eaer ae EEEE Eae cout eevavvevoenviveres tvetussevesdivextceusstees 83 The Scan Driver TWAIN driver and Button Manager 83 Scanning Procedure Using the TWAIN driver 83 Canceling a Scan Job TWAIN driver eeeeeeeeseeseeeeresesrerereeene 86 Scanning Procedure Using Button Manager 87 Canceling a Scan Job Button Manager 89 Troubleshooting rsi irete etanan kanaa anaana uasan anaia basaan asan iaaa 90 Fault Clearance Procedure s i ciicciiscccetegcessauuasaceeeteieedsieastacanvebaentenedddenees 90 Machine Diagram MIMIC ceeeeeeeeeeeeeeeeeeeeeee etree eeeeaaaeeeeeeeeeeeneee 90 EIOM COG CS sori vccstruccse ctu ta tater wuxteuethe ites aitess tase saavetguisseade egavaeiatesaaees es 92 Troubleshooting Table c ceseceseeeececeeenseeeseecaeeeaaeaaeeaaeeaaeeaaaneea 98 Paper Jamsncccsicct hic Recptere Mecaee ates a seen ancaaueey AT 102 E1 Paper Jam around the Fuser Unit and in the
116. nsport Glass Important Do not use benzene paint thinner or other organic solvents Doing so might damage paint or coating on plastic parts e Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents being copied 7 Wipe the Film with a soft cloth moistened with water and then wipe it with a dry cloth Film Important The Film can be damaged easily Do not clean the Film with an excessive force Constant e Do not use cleaning agents other Velocity than water or neutral detergent Transport Glass Note e If dirt does not come off easily gently wipe it with a soft cloth moistened with a small amount of neutral detergent 2 Wipe the Constant Velocity Transport Glass with a soft cloth moistened with water and then wipe it with a dry cloth Important Do not use cleaning agents other than water or neutral detergent Note e If dirt does not come off easily gently wipe it with a soft cloth moistened with a small amount of neutral detergent Cleaning the Document Feeder Roller If the Document Feeder Roller is dirty streaks or smears may appear on the output copies and may also result in paper jams To ensure clean copies at all times clean the Document Feeder Roller about once a month The following procedure describes how to clean the Document Feeder Roller Important Do not use benzene paint thinner or other organic solvents Doin
117. nt from the Document Feeder 1 Place a document face up in the center of the Document Feeder Note e The indicator on the Machine Diagram mimic lights up when a document is loaded correctly in the Document Feeder If the indicator does not light up the document may not be loaded properly in the Document Feeder Xerox WorkCentre 5016 5020 User Guide 83 Scanning Procedure Using the TWAIN driver 2 Adjust the document guides to just touch the edges of the loaded document Note e If the size of the loaded document is smaller than any standard sizes the edges of the loaded document may create shadow and may appear to have an outline on the scanned image e When scanning a document from the Document Glass 1 Open the Document Cover 2 Place a document face down on the Document Glass and align it to the top left corner Note e If the size of the loaded document is smaller than any standard sizes the edges of the loaded document may create shadow and may appear to have an outline on the scanned image 3 Close the Document Cover 2 Start any TWAIN compliant application on the computer Select a command from the menu in the TWAIN compliant application to display the 5016 5020 Scanner driver Note e For more information on how to acquire an image using the TWAIN driver on an application refer to the manual provided with the application in use e If the WIA Window
118. nt other than the System Administrator s lt 3 gt button lt Stop gt button An account number that has been used to log in the copy job limit set for the account and the current number of copies made under the account appear sequentially in the Display If the displayed value has more than three digits The following describes how a numerical value which has more than three digits appears in the Display 7 First two digits of the value appears in _____ the Display 2 Press the lt Start gt button to display the rest lt Start gt button The second half of the numerical value appears in the Display The value shown in this example is 21100 Xerox WorkCentre 5016 5020 User Guide 77 7 Printing This chapter describes the basic flow of a print job starting from setting up the printer and the basic printing procedure Important e You must install the print driver in advance For information on how to install the print driver refer to Installing the Print Driver and the Scan Driver TWAIN driver P 34 Setting Up the Printer This section describes how to set up the printer preferences and how to specify the custom paper size Setting the Printer Preferences The following procedure describes how to specify the printer preferences 7 Select Start at the bottom of the screen then select Printers and Faxes The Printers and Faxes dialog box appears
119. of 0 60 0 60 000 Limit pages allowed to copy for the account number 5 306 Account Number 6 Copy Job Specify the maximum number of 0 60 0 60 000 Limit pages allowed to copy for the account number 6 307 Account Number 7 Copy Job Specify the maximum number of 0 60 0 60 000 Limit pages allowed to copy for the account number 7 308 Account Number 8 Copy Job Specify the maximum number of 0 60 0 60 000 Limit pages allowed to copy for the account number 8 309 Account Number 9 Copy Job Specify the maximum number of 0 60 0 60 000 Limit pages allowed to copy for the account number 9 310 Account Number 10 Copy Job Specify the maximum number of 0 60 0 60 000 Limit pages allowed to copy for the account number 10 Xerox WorkCentre 5016 5020 User Guide 129 Optional Accessories Document Sizes Detectable by the Document Feeder Depending on the measuring unit the machine is in the document sizes that can be detected by the Document Feeder change as shown in the table below Switch the measuring unit as necessary in the system setting menu number 15 Note e When an undetectable size of document is loaded in the Document Feeder the error code A2 appears in the display For more information refer to Error Codes P 92 Selected value for Metric Inch menu number 15 Detectable Document Size 0
120. ok oPB oc zoom ratio is fixed and it cannot be changed manually O m o gD 85 of lt N up ID Card Copy gt button ID Card Copy Copies an ID card shaped document onto one side of a single sheet For more information on the ID Card Copy feature refer to ID Card Copies Copying an ID Card shaped Document onto a Sheet P 63 4 up Copies four pages of the original documents onto one side of a single sheet For more information on the N up feature refer to 4 up 2 up Copies Copying Multiple Pages onto a Single Sheet P 57 2 up Copies two pages of the original documents onto one side of a single sheet For more information on the N up feature refer to 4 up 2 up Copies Copying Multiple Pages onto a Single Sheet P 57 Xerox WorkCentre 5016 5020 User Guide 27 Control Panel Off o EE Disables the N up and ID Card Copy features 1 1 lt Original Type gt button Press this button to select the original document type o omg of B os oE oc oE of lt Original Type gt Suitable for copying documents that contain only photo images Text amp Photo Text lt 2 sided gt button Press this button to select whether to copy on one side or both sides of the sheet Note e 2 sided feature is only available if the Duplex Module is installed on
121. open to scan a document with a certain thickness such as a book on the Document Glass if another document is also loaded in the Document Feeder the machine does not allow you to scan a document on the Document Glass Remove the document in the Document Feeder before starting to scan the document on the Document Glass Xerox WorkCentre 5016 5020 User Guide 92 Fault Clearance Procedure C Codes Error Code Description Remedy CO When using the Document Feeder to scan a document the scanned image that is enlarged or reduced by the specified zoom ratio does not fit entirely on the paper that is loaded in the tray that you specified Stop the job Specify the smaller zoom ratio or load the bigger sized paper in the tray before running the job again For information on how to specify the zoom ratio refer to lt Variable Ratio gt button P 24 or lt Reduce Enlarge gt button P 24 For information on how to change the size of paper in the tray refer to Changing the Size and Orientation of Paper in Tray 1 P 46 and Changing the Size and Orientation of Paper in Tray 2 P 48 When Automatic Paper Selection menu number 7 is enabled the machine is unable to select a tray because none of the trays are loaded with the appropriate size of paper Press the lt Stop gt button to cancel the job Load a tray with the desired size of paper For information on how to lo
122. ormation on how to clear paper jams in Tray 2 refer to C2 Paper Jam in Tray 2 P 107 e This indicator is only available when Paper Tray 2 optional is fitted on the machine Bypass Tray The green indicator lights up when the Bypass Tray is selected For information on how to load paper in the Bypass Tray refer to Loading Paper in the Bypass Tray P 44 For information on how to clear paper jams in the Bypass Tray refer to C3 Paper Jam in the Bypass Tray P 108 Xerox WorkCentre 5016 5020 User Guide 91 Fault Clearance Procedure Note Error Codes Document Present The green indicator lights up when a document is loaded correctly in the Document Feeder e This option is only available when the Document Feeder is fitted on the machine A Codes Error Code Description Remedy A1 Documents jammed in the Document Feeder Remove the jammed document carefully For information on how to remove the jammed document refer to A1 Document Jams P 109 A2 The size of documents that are loaded in the Document Feeder is not supported and resulted in a document jam Remove the jammed document carefully and use the Document Glass instead For information on how to remove the jammed document refer to A1 Document Jams P 109 A5 The Document Feeder Cover is open Close the Document Feeder Cover When leaving the Document Cover slightly
123. osition o n 127 Space requirements n 121 certifications in Europe CE seses 13 TYP tiet eal naw akeeh 119 Cleaning the machine ossee 116 Warm up time 2 teen aeda cpl eas atedagd teas eon dee 119 Cleaning the machine ccccccceccecsseeseeeeeeeeeee 10 Weight accel aeh nel eee 121 lt C clear gt UttON szctecattcte eee atte d tit tee 21 Copy features Constant Velocity Transport Glass 0 117 lt 2 sided gt button 20 0 0 eeeeeeeeeeeeeees 28 53 Consumables safety ccccecccssesessssesestssessseeeees 12 lt Copy Output gt button n se 30 54 Control Panel aciccmoten sinh eeekias 17 20 lt Lighten Darken gt button 0 0 eee 26 53 lt 2 sided gt button ossessione 28 lt N up ID Card Copy gt button 27 53 lt All Clear gt button n se 22 lt Original Size gt button 0 ee 26 53 lt C Clear gt UttON sosaeeivewshiciasted Seasveer sess 21 lt Original Type gt button n e e 28 53 lt Copy Output gt button ossis 30 lt Reduce Enlarge gt button eee 24 53 lt COpy gt UttON es tireccsccattciter eet ie 20 lt Variable Ratio gt button 0 0 eee 24 53 lt Display Switch gt button indicator 20 Copy Job Limit cece ce eeeeceeeeeeeeeeeeeeeeeesesneees 129 lt Lighten Darken gt button cccceceeeeees 26 lt Copy Output gt button ssssssessensnrennennseeeeeeere nee 30 lt Login Out gt button cecceeeeeccseeeeeeseeeseeeees 21
124. paper guide up against the edge of the paper the stack of paper can be warped This will not result in a paper jam as long as the paper guide arrow is correctly aligned with the appropriate paper size marking on the label 7 Push Tray 2 gently back into position 8 Specify the paper size and orientation on the Control Panel For information on how to specify the paper size and paper orientation refer to Specifying the Size and Orientation of Paper Loaded in the Trays P 49 Specifying the Size and Orientation of Paper Loaded in the Trays After loading paper in the trays you must manually specify the size and orientation of the paper The following procedure describes how to specify on the Control Panel the size and orientation of the paper 7 Hold down the lt Paper Supply gt button for four seconds The machine enters the Paper Setting Mode lt Paper Supply gt button 2 Press the lt Paper Supply gt button repeatedly until the desired tray indicator lights up on the Machine Diagram mimic Note e When pressing the lt Paper Supply gt button the size and orientation of paper of the selected tray appears in the Display With f Without Document Feeder Document Feeder 3 Press the lt Display Switch gt button to scroll through the selections for size and orientation of the paper Note e When loading the custom size paper in the Bypass Tray for a print job the custom siz
125. proceeding to Step 1 Ifthe machine is in the Multiple Account Mode refer to Logging in to the Machine P 69 under Multiple Account Mode to log in to the machine before proceeding to Step 1 7 Load a document e When copying a document from the Document Feeder 1 Place a document face up in the center of the Document Feeder Note e The indicator on the Machine Diagram mimic lights up when a document is loaded correctly in the Document Feeder 2 Adjust the document guides to just touch the edges of the loaded document Note e If the size of the loaded document is smaller than any standard sizes the edges of the loaded document may create shadow and may appear to have an outline on the copied output Xerox WorkCentre 5016 5020 User Guide 52 Copying Procedure e When copying a document from the Document Glass 1 Open the Document Cover 2 Place a document face down on the Document Glass and align it with the top left corner Note e If the size of the loaded document is smaller than any standard sizes the edges of the loaded document may create shadow and may appear to have an outline on the copied output 3 Close the Document Cover 2 Specify copy features as necessary lt Reduce Enlarge gt button lt Variable Ratio gt button Select the zoom ratio For more information refer to lt Reduce Enlarge gt button P 24 and lt Variable Ratio gt
126. product and recommended supplies have been designed and tested to meet strict safety requirements These include safety agency approval and compliance to established environmental standards Please read the following instructions carefully before operating the product and refer to them as needed to ensure the continued safe operation of your product The safety and environment testing and performance of this product have been verified using Xerox materials only WARNING Any unauthorized alteration which may include the addition of new functions or connection of external devices may impact the product certification Please contact your authorized Service Provider for more information Warning Markings All warning instructions marked on or supplied with the product should be followed WARNING This WARNING alerts users to areas of the product where there is A N the possibility of personal injury WARNING This WARNING alerts users to areas of the product where there A are heated surfaces which should not be touched Electrical Supply This product shall be operated from the type of electrical supply indicated on the product s data plate label If you are not sure that your electrical supply meets the requirements please consult your local power company for advice WARNING This product must be connected to a protective earth circuit This product is supplied with a plug that has a protective earth pin This plug will fit only into
127. py document seisis 119 Multiple Account Mode n 65 CODY paper size ossessi 119 No Account Mode cc ccceeeeteeeeeseteeteeees 65 Copy paper weight seisseen 119 Single Account Mode ee 65 Copying method 3 45 2dissuchiesaisleasicen 119 All Accounts Copy Count Clear nn 128 Development method c ccccccceseeseeeeereee 119 lt All Clear gt button 0 eceeeeeeeeeceeceeeeeeeteteteeeeeee 22 DIMENSIONS ooo ceccccccccccccccccccececccececcececeeceecens 121 Auto Clear TIME ciccccccccessteteeeteeentaaeeetenetaavenecete 124 Document table type esise 119 Automatic Document Feeder 2 000cee 56 First copy Output time s es 120 Automatic Paper Selection 23 125 FUSING system oxi cece stethsaccaascesade tess oeanased 119 Automatic Tray Switching s es 42 125 Gradation an cart cee creda e 119 B Magnification 2 eceeeeeeeeteeeeeeenceeeeeeeaes 120 Output resolution eeeeeeeeeeeeeeeeeeeeeees 119 Background Suppression Copying eseu 126 Output Tray capacity iiien 120 Background Suppression Scanning 126 Paper feed method capacity 0 120 battery recycling and disposal 0 eeeeeeee 14 Photosensitive type eccerre 119 Button Manager 83 87 Power CONSUMPTION iseeeeeeeeeseeeeeeeeeen 121 Bypass Tray ccccceeeeeeeeeeeeeeeeeeeees 17 41 44 91 POWEP SOUICE ieii dni ai iniaiaiai 120 c Scan resolution ee 119 Scanning method 119 Carriage Return P
128. r Important Remove all the sheets from the tray Note e Do not leave any torn pieces of paper inside the machine Slide the Extension Flap back in and close the Bypass Tray Pull up the Left Side Cover Latch to open the Left Side Cover and close the Left Side Cover Note e Opening and closing the Left Side Cover releases any tightly jammed paper inside the machine This reduces the possibility of tearing the jammed paper when you open the Bypass Tray in the following step Open the Bypass Tray and slide out the Extension Flap Fan the edges of the paper that you removed and neatly align all four corners of the paper Insert the paper into the tray with the side to be copied or printed facing down For information on how to load paper in the Bypass tray refer to Loading Paper in the Bypass Tray P 44 Xerox WorkCentre 5016 5020 User Guide 108 A1 Document Jams A1 Document Jams If a document jams in the Document Feeder the machine stops and an error code A1 appears in the Display The Document Feeder Jam indicator on the Machine Diagram mimic flashes The following procedure describes how to remove the jammed documents in the Document Feeder Note e The Document Feeder is not fitted as standard on some machine configurations 1 amp Pull up the latch to open the Document Feeder Cover Remove the jammed document Note e When the documen
129. r size Set a slightly smaller document size for example copy 90 instead of 100 Misfeeds in the Bypass Tray Reload paper in the tray Do not add paper on top of the remaining paper in the tray Instead remove the remaining paper from the tray put it together with a new stack of paper align the edges and then load the paper stack in the tray Check that the paper guides are locked into positions against the paper Check that the settings for the Bypass Tray are correct and match the paper size and orientation specified on the Control Panel Jams in the Document Feeder Open the Document Feeder and check that no paper or objects are inside Check that the cover on the Document Feeder is firmly closed Refer to A1 Document Jams P 109 for procedures Paper jams e Use only recommended media e Check that the paper is loaded correctly e Flip the paper stack over in the tray e Check that the paper guides are locked into position Do not use media that is torn wrinkled or folded e Load fresh paper Refer to Paper Jams P 102 for procedures Paper curl e Check that the paper is loaded correctly Load paper in Tray 1 and Tray 2 seam side up e Load paper in the Bypass Tray seam side down e Load custom media in the Bypass Tray Refer to Loading Paper in the Trays P 42 for procedures Xerox WorkCentre 5016 5020 User Guide 101 Paper Jams Paper Jams
130. ray ieee 127 T TONET as esc 5 Gtedede Siaaver cide Seek Geet 91 110 Total Print Counter cecceeeeeeeeeeeeeeeenee 127 Transition Time to Low Power Mode 125 Transition Time to Sleep Mode 0 008 126 Tray Wi adean i stented eines tegatana 17 41 91 TRAY 2 vised thee anes ieee niece ian 41 91 Troy Prony errre ara adett AEEA 124 TWAIN driver aiiora ao i aiai 83 U USB Interface Connector cccceteteeteees 17 V lt Variable Ratio gt button ssssseseseeeseeeeern rennene 24 W Wait Time after Clearing Jams in the Bypass Tray ieee 127 warning MAPKINGS 0 22 eeeeeeeeeeeeeeeeeeeeeeeeeeeettteeeeeeees 9 Wann S re aE A AT A T 10 Website Xerox arinina a aa i iasa 7 X Xerox website 22 2 eee e eee eeeeeeececeeceeeeeeeeeeeeeeseeneneaeess 7 Xerox Welcome Center cccccceceeeeeseseeteeeeeees 7 Xerox WorkCentre 5016 5020 User Guide 133
131. refer to Specifying the Size and Orientation of Paper Loaded in the Trays P 49 Xerox WorkCentre 5016 5020 User Guide 47 Changing the Size and Orientation of Paper in the Trays Changing the Size and Orientation of Paper in Tray 2 The following procedure describes how to change the size and orientation of paper in Tray 2 7 Pull out Tray 2 towards you Note e While the machine processes a job do not pull out the tray in use 2 Remove the remaining paper 3 Slide paper guides towards the front and back of the tray 4 Slide the paper guide to the right 5 Load a new stack of paper neatly and tightly against the left corner of the tray with the side to be printed facing up Important Do not load mixed types or mixed sizes of paper together in Tray 2 e Do not load paper above the maximum fill line It may cause paper jams or machine malfunctions Xerox WorkCentre 5016 5020 User Guide Changing the Size and Orientation of Paper in the Trays 6 Adjust the paper guides to just touch the edges of the paper and align the arrow on the right paper guide with the appropriate paper size marking on the label Important If you do not adjust the paper guides correctly it may result in a paper jam Note e If loading a relatively thin stack of paper in the tray when tightly adjusting the right
132. rgy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user s authority to operate this equipment Product Safety Certification This product is certified by the following Agency using the Safety standards listed Agency Standard TUV Rheinland UL60950 1 1st 2003 USA Canada CQC IEC60950 1 Edition 1 2001 This product was manufactured under a registered ISO9001 Quality system Regulatory Information Certifications in Europe CE The CE mark applied to this product symbolizes XEROX s declaration of conformity with the following applicable European Union Directives as of the dates indicated December 12 2006 Council Directive 2006 95 EC as amended Approximation of the laws of the member states related to low voltage equipment December 15 2004 Council Directive 2004 108 EC as amended Approximation of the laws of the member states related to electromagnetic compatibility March 9 1999 Council Directive 99 5 EC on radio equipment and telecommunications terminal equipment and the mutual recognition of the conformity A full declaration of conformity defining
133. ro pe rti es e Xerox WorkCentre 5020 DB v Status Idle Type Xerox WorkCentre 5020 DB Where USBO01 Print to file Comment Manual duplex Page range Copies all Number of copies Current page OPages Collate Enter page numbers and or page ranges 1 1 separated by commas For example 1 3 5 12 Print what Document g Zoom Pages per sheet Print All pages in range v ges per sh 1 page be Scale to paper size No Scaling v Xerox WorkCentre 5016 5020 User Guide 80 Printing Procedure The Properties dialog box appears Specify features as necessary in the Properties dialog box Click OK to save the specified settings The Properties dialog box closes Click OK on the Print dialog box The Print dialog box closes and the print job starts Printing on the Custom Size Paper Xerox WorkCentre 5020 DB Properties Basic Tray Output Image Options Watermarks Advanced Settings Saved Settings Save Edit a Paper Size ea Image Orientation b a Portrait OLandscape 1G 25 400 100 Letter 8 5 x 11 Output Size Same as Paper Size Se a aa Copies 7 E Specify Zoom Letter 100 Mutiple Up 1 Page Up 2 Sided Print B 1 Sided Print v Booklet Poster Mixed Sized Originals Ok Cancel Help Image Shift Margins
134. s Image Acquisition driver is displayed instead of the TWAIN driver close the WIA driver and select the TWAIN driver correctly H The TWAIN driver appears WorkCentre 5016 5020 Scan Unit Area Size Milimeters A3 297 420mm v Cea 150 20 4 Click Preview to create a preview image A B eteme La W 296 93mm H 420 16mm Size 21MB Preview _ Sean C Sose Xerox WorkCentre 5016 5020 User Guide 84 Scanning Procedure Using the TWAIN driver The preview image appears in the preview window WorkCentre 5016 5020 Scan Driginal Type Text W 296 93mm H 420 16mm Size ZIME Preview Scan J L Sose 5 Configure the scan settings Item Value Scan from Select whether to use the Document Glass or Document Feeder Document Glass Document Feeder Resolution Select the resolution 100 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Auto Exposure check box Select whether or not to suppress the background color Checked Suppresses the background color Unchecked Does not suppress the background color Original Type Select the type of an original document Text Suitable for a document which only contains text Photo Suitable for a document which only contains photo images Text amp Photo Suitable for a document which contains both text and photo images
135. s feature is machine equipped called Automatic Paper Selection with a Document Select whether or not the Feeder Automatic Paper Selection feature is automatically enabled when a document is loaded in the Document Feeder 8 Preset Reduce Enlarge Zoom Specify the preset zoom ratio for 50 200 Ratio one of the selections of the Default 64 lt Reduce Enlarge gt button For information on the lt Reduce Enlarge gt button refer to lt Reduce Enlarge gt button P 24 9 Sharpness Copying Select the default sharpness level 0 Least Sharp for copy jobs 1 Less Sharp 2 Normal 3 Sharp 4 Sharpest 10 Sharpness Scanning Select the default sharpness level 0 Least Sharp for scan jobs 1 Less Sharp 2 Normal 3 Sharp 4 Sharpest 11 Transition Time to Low Power Select the transition time for the 1 5 minutes Mode machine to switch to the Low 2 20 minutes Power Mode 3 60 minutes For more information on the Low 4 120 minutes Power Mode refer to Low Power 5 240 minutes 254 Disable Mode P 32 Xerox WorkCentre 5016 5020 User Guide 125 System Settings Meng Menu Description Value Number 12 Transition Time to Sleep Mode Select the transition time for the 0 0 minute machine to switch to the Sleep 1 5 minutes Mode after the machine switches 2 20 minutes to the Low Power Mode 3 60 minutes For more information on the Sleep 4 120 minutes Mode ref
136. s instead 7 Remove any paper clips and staples from the original documents before loading 2 Place documents face up in the center of the Document Feeder LEF orientation Note e The indicator on the Machine Diagram mimic lights up when a document is loaded correctly in the Document Feeder 3 Adjust the document guides to just touch the edges of the loaded document Note e If the size of the loaded document is smaller than any standard sizes the edges of the loaded document may create shadow and may appear to have an outline on the copied output Clearing All the Features This section explains how to clear the specified copy features 1 Press the lt All Clear gt button lt All Clear gt button Xerox WorkCentre 5016 5020 User Guide 56 Canceling a Copy Job Canceling a Copy Job The following procedure describes how to cancel a copy job 7 Press the lt Stop gt button lt Stop gt button Making Special Copies This section explains how to make copies using the N up feature and the ID Card copy feature 4 up 2 up Copies Copying Multiple Pages onto a Single Sheet The following procedure describes how to copy multiples pages of documents onto one side of a single sheet of paper 7 Press the lt N up ID Card Copy gt button to select the N up feature lt N up ID Card Copy gt button 4 up Copies
137. sing A4 LEF or 8 5 x 11 LEF zoom ratio 100 Document Glass Tray 1 and 1 sided Magnification Size for Size 1 1 0 7 Preset Inch 1 0 500 1 0 640 1 0 785 1 1 294 1 2 000 Metric 1 0 500 1 0 707 1 0 820 1 1 414 1 2 000 Variable 1 0 5 1 2 00 1 increments Continuous copy speed Important e The speed may be reduced due to image quality adjustment e The performance may be reduced depending on the paper type WorkCentre 5016 e Tray 1 2 Continuous 1 sided copy 100 zoom ratio B5 LEF A4 LEF 16 sheets minute B5 SEF A4 SEF 12 sheets minute B4 SEF 9 sheets minute A3 SEF 9 sheets minute Bypass Tray Continuous 1 sided copy 100 zoom ratio B5 LEF A4 LEF 9 sheets minute B5 SEF A4 SEF 9 sheets minute B4 SEF 9 sheets minute A3 SEF 9 sheets minute WorkCentre 5020 B e Tray 1 2 Continuous 1 sided copy 100 zoom ratio B5 LEF A4 LEF 20 sheets minute B5 SEF A4 SEF 15 sheets minute B4 SEF 10 sheets minute A3 SEF 10 sheets minute Bypass Tray Continuous 1 sided copy 100 zoom ratio B5 LEF A4 LEF 10 sheets minute B5 SEF A4 SEF 10 sheets minute B4 SEF 10 sheets minute A3 SEF 10 sheets minute WorkCentre 5020 DB e Tray 1 2 Continuous 1 sided copy 100 zoom ratio B5 LEF A4 LEF 20 sheets minute B5 SEF A4 SEF 15 sheets minute B4 SEF 10 sheets minute A3 SEF 10 sheets minute Bypass Tray Continuous 1 sided copy 100 zoom ratio B5 LEF A4 LEF 10 s
138. specifications of the machine Note that the specifications and the appearance of the product may change without prior notice Copy Feature Specifications Type Console Copying method Laser Xerography Scan resolution 600 x 600 dpi 23 6 x 23 6 dots mm Output resolution 600 x 600 dpi 23 6 x 23 6 dots mm Gradation 256 levels Warm up time 27 seconds or less at 22 C room temperature Copy document The maximum size is 297 x 432 mm A3 11 x 17 for both sheets and books Development method Dry development single component Document table type Fixed Photosensitive type OPC Fusing system Heat roller Scanning method Flatbed scanning using CCD image sensor Copy paper size Trays 1 2 Maximum A3 SEF 297 x 420 mm 11 x 17 SEF 279 x 432 mm Minimum A5 SEF 148 x 210 mm Bypass Tray Maximum A3 SEF 297 x 420 mm 11 x 17 SEF 279 x 432 mm Minimum A5 SEF 148 x 210 mm Non standard size X direction 182 to 432 mm Y direction 140 to 297 mm Image loss width Leading edge 4 mm or less trailing edge 4 mm or less and top front 4 mm or less Copy paper weight Tray 1 60 90g m Tray 2 60 90g m Bypass Tray 60 110g m Xerox WorkCentre 5016 5020 User Guide 119 Specitications First copy output time Important e The values may vary depending on the machine configuration 7 5 seconds When u
139. t jams tightly in the Document Feeder Roller and cannot be pulled out pull it out from under the Document Feeder Tray as shown in Steps 5 to 7 Close the Document Feeder Cover If the error persists or if you cannot find any jammed documents lift up the Document Feeder Tray Remove the jammed document from under the Document Feeder Tray Gently put the Document Feeder Tray back to its original position Make sure that the document is not torn wrinkled or folded before loading it again in the Document Feeder Note Torn wrinkled or folded documents may cause document jams To copy such documents place them on the Document Glass Xerox WorkCentre 5016 5020 User Guide 109 10 Maintenance This chapter describes how to replace consumbles and how to clean the machine Replacing Consumables The following consumables are manufactured to meet the specifications of the machine Consumables Product Maintenance Part Code Rage viid Suantity Box Toner Bottle 106R01277 Approx 6 300 pages 1 2 unit box per a bottle Drum Cartridge 101R00432 Approx 22 000 pages 2 1 unit box 1 The value of the page yield provided above are in accordance with ISO IEC 19752 This value is for when A4 LEF paper is used The value is for reference only and will vary depending on the conditions such as the print contents dot coverag
140. ted paper types cceeeeeeeeeeeeeeteees 40 System Administrator s es 8 System Administrator Password 127 128 System Setting Mode 21 123 System Settings iaaessseneesneeeerrensrsrnensennnnesena 123 lt Scan Completed gt Auto Clear Time 126 Account Mode cccccecceceeeeeeeseccteeeeeeeees 127 All Accounts Copy Count Clear 128 Auto Clear Time 2 ccceeeeeeeeeceecteeeeeeeeees 124 Automatic Paper Selection 06 125 Automatic Tray Switching 0 eee 125 Background Suppression Copying 126 Background Suppression Scanning 126 Carriage Return Position 127 Copy Count sirenes n aT a 128 Copy Job Limit sarcsirireniiaioia niia 129 Density ornen a a eet Gesu 124 Document Type ou eeeeeeeseeereeeeeteeteeeeeeeeeeeees 124 Drum Cartridge Remaining Life 0 0 127 Machine Serial Number eeee 127 Metric lnch a a aaaea 126 Password onnu eia eea 128 Preset Reduce Enlarge Zoom Ratio 125 Reduce Enlarge Ratio cece 125 Sharpness Copying ceee 125 Sharpness Scanning eseese 125 System Administrator Password 127 128 Total Print Counter 0 cceeeeeeeeeeteeees 127 Transition Time To Low Power Mode 125 Transition Time to Sleep Mode 126 Tray Priority 2 2cnec cies aa nieckd niente dears 124 Wait Time after Clearing Jams in the Bypass T
141. the Document Glass 5 Press the lt Start gt button to start scanning the loaded ID card shaped document and to start copying Both sides of the ID card shaped document are copied onto one side of a single sheet lt Start gt button Ve When copying on paper that is loaded in the LEF orientation Va When copying on paper that is loaded in the SEF orientation Xerox WorkCentre 5016 5020 User Guide 64 6 Managing Accounts This section describes three different account modes that the machine offers in order to manage accounts effectively for copy jobs and describes how to log in to the machine Account Mode Overview You can select one of the following account modes No Account Mode Single Account Mode or Multiple Account Mode No Account Mode No password is set on the machine in the No Account Mode allowing all users to run a copy job without logging in Single Account Mode A single password can be set on the machine in the Single Account Mode Only those who have the password can run a copy job on the machine Important e Password entry is only required for copy jobs You do not need to enter a password to log in to the machine for a print or scan job Multiple Account Mode Up to 11 user accounts and their corresponding passwords can be set on the machine in the Multiple Account Mode one for the System Administrator and the rest for 10 different users user groups
142. the Left Side Cover when an error code E1 appears in the Display Important Do not touch the transfer corotron wire when removing the jammed paper Touching the transfer corotron wire can possibly damage the wire itself which may require replacement or impair image quality 7 Lift up the Left Side Cover Latch gently to open the Left Side Cover Xerox WorkCentre 5016 5020 User Guide 102 Paper Jams If the paper is jammed around the Fuser 1 Pull down the latches 2 Remove the jammed paper Note e Do not leave any torn pieces of paper inside the machine 3 Return the latches back to their original position 4 Gently close the Left Side Cover If the paper is jammed within the Left Side Cover 1 If the paper is jammed in the location shown in the diagram remove the jammed paper pulling upwards 2 If the paper is jammed in the location shown in the diagram remove the jammed paper pulling upwards 3 If the paper is jammed in the location shown in the diagram and if the edges of the jammed paper is not accessible to be pulled out pull up the green lever and remove the jammed paper Note e If the paper is still jammed tightly even after pulling up the green lever open Access Cover 1 This may release the jammed paper loose allowing you to remove it 4 Gently close the Left Side Cover Xerox WorkCentre 5016 5020 User Guide 103
143. to the darkest level ong lt Original Size gt button automatically detected e The measuring unit can be switched between metric and inches when the machine is in the System Setting Mode menu number 15 The following three options change depending on the selected measuring unit Xerox WorkCentre 5016 5020 User Guide 26 Control Panel When the measuring unit is in inches ee E 11 x 17 SEF 8 5 x 13 SEF 8 5 x 14 SEF Select this option if the size and orientation of an original document is 11x 17 SEF 8 5 x 13 SEF 8 5 x 14 SEF when using the N up feature 8 5 x 11 SEF Select this option if the size and orientation of an original document is 8 5 x 11 SEF 8 5 x 11 LEF Select this option if the size and orientation of an original document is 8 5 x 11 LEF When the measuring unit is in metric ee E A3 SEF B4 SEF Select this option if the size and orientation of an original document is A3 SEF B4 SEF A4 SEF B5 SEF Select this option if the size and orientation of an original document is A4 SEF or B5 SEF A4 LEF B5 LEF Select this option if the size and orientation of an original document is A4 LEF or B5 LEF lt N up ID Card Copy gt button Press this button to select the N up feature or ID Card Copy feature Note e When the N up feature is selected the
144. tray Press the lt Stop gt button to cancel the job E9 The zoom ratio required to fit the image on the paper under the specified settings is beyond its range of 50 200 Press one of the following buttons to clear the error the lt All Clear gt button the lt Paper Supply gt button lt Variable Zoom Ratio gt button or the lt Reduce Enlarge gt button This error code can also be cleared when you remove the loaded document from the Document Feeder Xerox WorkCentre 5016 5020 User Guide 95 Fault Clearance Procedure H Code Error Code Description Remedy H9 An internal communication error occurred in the machine Switch the machine off and on If the error persists contact the Xerox Welcome Center J Codes Error Code Description Remedy J1 Out of toner Add toner For information on how to add toner refer to Adding Toner to the Drum Cartridge P 111 J3 The machine cannot correctly sense the connection to the Drum Cartridge or the Drum Cartridge may not be installed at all If the Drum Cartridge is installed in the machine pull it out halfway and push it back in again If the Drum Cartridge is not installed in the machine at all install the recommended Drum Cartridge For information on the Drum Cartridge refer to Replacing Consumables P 110 The Drum Cartridge that is currently being
145. ts the USB cable to the machine 15 Power Cord Connector Connects the power cord to the machine 16 Power Switch Switches the power to the machine on and off Xerox WorkCentre 5016 5020 User Guide 17 Machine Components Inside View No Component Function 17 Document Cover Close this cover when scanning a document on the Document Glass 18 Document Glass Place a document here face down 19 Fuser Unit Fuses toner onto the paper by applying heat and pressure Do not touch this unit It may become extremely hot 20 Drum Cartridge Contains toner and photoconductor used to transfer the toner 21 Duplex Module Copies and prints on both sides of paper Note e The Duplex Module may not be fitted depending on the machine model in use Xerox WorkCentre 5016 5020 User Guide 18 Machine Components Rear View 22 Wn AY Function Contains the machine information c 0 lt Q E l O s 3 S a o lo Z N 19 Xerox WorkCentre 5016 5020 User Guide Control Panel Control Panel This section describes Control Panel components and their functions Display Displays the copy quantity zoom ratio error code machine status or numerical values ae abi il 50 lt oaf 50 20 100 Auto aD Display lt Display Switch gt button indicators Press
146. tton Manager 7 Insert the WorkCentre 5016 5020 driver CD ROM into the CD ROM drive of a computer Note e When using Windows Vista depending on the security settings another dialog box may appear after Step 1 confirming whether or not you want to run WorkCentre 5016 5020 CD ROM AutoRun Select an option to allow the program to run in order to display the WorkCentre 5016 5020 CD ROM AutoRun dialog box and to proceed to Step 2 2 Click Install Button Manager WorkCentre 5016 5020 CD ROM AutoRun WorkCentre 5016 5020 Welcome to Xerox WorkCentre 5016 5020 Select an item a Install Be Driver a instali Scan Driver a Install Button Manager a Bmore Fimi Driver O corom 99 Language a Remove Scan Driver XEROX 3 Click N ext to proceed with th e WorkCentre 5016 5020 Scan Button Manager installation of Button Manager Feces a The License Agreement dialog box era a imme click Next appears Coe 4 Select Il accept the terms of the license r License Agreement t agreement and click Next Peo co ari aaite tl LICENSE AGREEMENT AND WARRANTY FOR THE ENCLOSED SOFTWARE AND A RELATED DOCUMENTATION YOUR LICENSE AGREEMENT READ BEFORE OPENING IMPORTANT THIS AGREEMENT CONTAINS THE LICENSE TERMS AND CONDITIONS FOR THE ENCLOSED LICENSED SOFTWARE AND RELATED DOCUMENTATION OPENING THE SOFTWARE PACKAGE SIGNIFIES YOUR ACCEPTANCE OF THIS AGREEMENT UNLESS XEROX INSTALLS THE SOFTWARE IN WHICH CASE YOUR USE OF THE
147. umber using the numeric keypad Menu Number Description 301 Specify the maximum number of pages allowed to copy for the account number 1 within a range of 0 60 0 60 000 302 Specify the maximum number of pages allowed to copy for the account number 2 within a range of 0 60 0 60 000 303 Specify the maximum number of pages allowed to copy for the account number 3 within a range of 0 60 0 60 000 304 Specify the maximum number of pages allowed to copy for the account number 4 within a range of 0 60 0 60 000 305 Specify the maximum number of pages allowed to copy for the account number 5 within a range of 0 60 0 60 000 306 Specify the maximum number of pages allowed to copy for the account number 6 within a range of 0 60 0 60 000 307 Specify the maximum number of pages allowed to copy for the account number 7 within a range of 0 60 0 60 000 308 Specify the maximum number of pages allowed to copy for the account number 8 within a range of 0 60 0 60 000 Xerox WorkCentre 5016 5020 User Guide 75 Multiple Account Mode Menu Description Number p 309 Specify the maximum number of pages allowed to copy for the account number 9 within a range of 0 60 0 60 000 310 Specify the maximum number of pages allowed to copy for the account number 10 within a range of 0 60 0 60 000 7
148. umeric keys 0 appears in the Display 7 Ls ee 2 Press the lt Start gt button to confirm the entered account number lt Start gt button 3 Enter the System Administrator s password using the numeric keypad Note e The default System Administrator s password is 111 Numeric keys For security reasons as you enter each digit of the password a hyphen appears in the Display instead of the actual number that you enter Xerox WorkCentre 5016 5020 User Guide 71 Multiple Account Mode 4 Press the lt Start gt button to confirm the entered password lt Start gt button If the entered password is correct the machine enters the Copy Mode and 1 appears in the Display 5 Hold down the lt Log In Out gt button for four seconds The machine enters the System Setting Mode lt Log In Out gt button The letter P appears blinking in the CE o O Display 6 Enter the menu number using the numeric keypad Menu Number Description 200 Specify a three digit password of the System Administrator within a range of 000 999 Default 111 201 Specify a three digit password of the account number 1 within a range of 000 999 202 Specify a three digit password of the account number 2 within a range of 000 999 203 Specify a three digit password of the account number 3 within a range of 000 999
149. ure refer to Power Saver P 32 Switching On The following procedure describes how to switch on the power to the machine 7 Press the Power Switch to the position Note 1 appears in the Display when the machine is ready e If you attempt to run a job during warm up the job will be processed once the machine is ready Switching Off The following procedure describes how to switch off the power to the machine Important Switching off the machine may cause loss of data currently being processed 7 Before switching off the machine make sure that all jobs have been processed completely Important Never switch off the machine in the following instances While data is being received While jobs are being printed While jobs are being copied While jobs are being scanned 2 Press the Power Switch to the O position Important After pressing the Power Switch to the O position wait for a few seconds before removing the power cord from the power outlet until the machine powers off completely e After switching off the machine wait for a few seconds before switching the machine back on again Xerox WorkCentre 5016 5020 User Guide 37 Switching On Off Power Saver The machine has a power efficient feature called Power Saver to minimize power consumption during inactivity When the machine is inactive for a specified period of time it activates
150. vap esas acemneg ede vas SANTE TEKATE KEEA tenes 20 SO CANA DUTON i 35 bes cect ack lt a aesese ita wadeeen cos ia A 21 Numere Keypad sc Avie sin ains l suds cin ea ia aa aeRO EARE AAG ALERE SERATE SNS iS 21 lt Log In Out DUTTON aeiaaeeao gesaat Anaa enaa AAT ANa eE taal saves 21 lt Power Saver gt bUttON rirse cues egagerengieside saveeciveneesesgessaneseeees gheened 21 lt All Clear gt DURON diinn i eeaeee ienai 22 SOLOPP DUTON i iiei eE e EEE EEN R S 22 lt Starnt gt DUMON esise inene ara a a E a aaas aaas 22 lt Scan Completed gt button cc eececcccecceceeeesseeceeeeeeseseeaeaeeeeeeeseeseees 22 lt Paper Supply gt Dutton s eien taraia apenes Sraa anaE A ARARE iha 23 Machine Diagram Mimic ccccccccccecceecceeeeeeeeeeeeeeeeeeeeeeeeeeeeteeeess 24 Copy Features iiscicicict hci e a Hevea ey Rarities cies oabe WPAN Utes 24 SWitehing On Off iain onres na aaen pants cata eat ea ASe Na ASUEN 31 SWitehing OMen oree aese e e a aN ea ne cdaves 31 Switching Off sereis id vas Sct te sabiy enno reseed nse EIEEEI A AKENDE sn ENE na aas 31 P wer Save aerae ena E aea EE Shen Sede FE TEE ETER E 32 Re ycl d Paper aein oreen e eee tutor nEaN EA EE a E AEE 33 Eae ae M DIAA Aae E E E E E cevusdueveddecusdebevd evesteved 34 Installing the Print Driver and the Scan Driver TWAIN driver 34 Installing the Scanner Application Button Manager ceeeeeeees 38 Loading Paper icsvestcncdd saad ctiawcstea
151. wo instances e When pressing the lt Power Saver gt button When the machine receives a print job or a scan job The following procedure describes how to exit the Sleep Mode manually 1 Press the lt Power Saver gt button lt Power Saver gt button Xerox WorkCentre 5016 5020 User Guide 32 Recycled Paper Recycled Paper The use of recycled paper in the machine benefits the environment with no degradation in performance Xerox recommends recycled paper with a 20 post consumer content which can be obtained both through Xerox and other office suppliers Contact your Xerox representative or go to www xerox com for more information on other types of recycled paper Xerox WorkCentre 5016 5020 User Guide 33 3 Installing Drivers This chapter describes how to install the print and scan drivers and scanner application on a computer If an USB cable has already been connected to the machine and the computer and if a wizard dialog box is displayed on the computer screen close the wizard dialog box disconnect the USB cable and proceed to the procedure below Installing the Print Driver and the Scan Driver TWAIN driver The following procedure describes how to install the print and scan drivers on a computer Important You must log in to a computer using a user account with administrative privileges 1 Disconnect the USB cable from the machine or from the computer Important If the USB
152. y 2 e eaae pea stud eat E tanta nna bale 41 Password mi en eats tetas 128 Label paper ccccccccccccceceecseeeeeeessseeeeeesesteeeeesenes 41 Power Cord Connector sees 17 laser safety hiehccldc tec baeiee ae chscctecaes eats idblaue sae 10 Power SAVGI tty sidhad ausecen tie nattactacneautan adatcataanlitaas 32 Left Side Cover occcccccccssccscssessscssessstssesssesses 16 Low Power Mode ss c 3iseesaseectaacteccieeaatngs 32 Left Side Cover Latch sssesieeiserererren 17 Sleep Mode cris chuesinstzscsia nag iiaela eo edeasteemetads 32 lt Lighten Darken gt button o 26 lt Power Saver gt button s seisesiereiisierierseenn 21 Loading paper sssiseieiseiiereeerrerererrsrsrerrsrererrere 42 Power SWITCH ae iiini eaa saaa Eaa aaaeei 17 Loading paper in the Bypass Tray cccece 44 Preset Reduce Enlarge Zoom Ratio 125 SLogin Out gt button sciscsiiccaisehs aietanrdiaerenteas 21 Print feature specifications Low Power Mode sin 32 Continuous printing speed eee 121 WLS ACC kee oap aa naea ted sade fal ode 121 M Memory Capacity cccceeeceeeeeeeeseeeeeeeees 121 machine Page description language s 121 GlSANING Berelenk Riu A E 10 RESOIULION esses tees teeeneeeetettnettenetee 121 electrical SUPPLY sacamniaumeontlansnatais aes 9 Supported operating systems 121 MAINTENANCE ooocccccccceccccccecccccecccccesecceceetseceees 10 Type acer EA ETETETT N cee rem etna ee 121 warning MarkingS o
153. ying or printing automatically resumes when a sufficient amount of paper is loaded in Tray 2 The following procedure describes how to load paper in Tray 2 Important e Paper Tray 2 is an optional accessory that can be used as Tray 2 e Before loading paper in the tray fan the edges This separates any sheets of paper that are stuck together and reduces the possibility of paper jams 7 Pull out Tray 2 towards you Important While the machine processes a job do not pull out the tray in use Xerox WorkCentre 5016 5020 User Guide 43 Loading Paper in the Trays 2 Load paper neatly and tightly against the left corner of the tray with the side to be printed facing up Important Do not load paper above the maximum fill line It may cause paper jams or may lead to machine malfunctions e Do not add a new stack of paper on top of the remaining paper in the tray Remove the remaining paper in the tray put it together with a new stack of paper align the edges neatly then load the stack of paper in the tray This reduces the possibility of paper jams i 3 Adjust the three paper guides to just touch the edges of the paper and align the arrow on the right paper guide with the appropriate paper size marking on the label Important If you do not adjust the paper guides correctly it may result in a paper jam Z Note e If loading a relatively thin
154. ys refer to Specifying the Size and Orientation of Paper Loaded in the Trays P 49 Automatic Tray Switching If the machine runs out of paper during a copy job this feature also allows the machine to automatically select an alternative tray that is loaded with the same size and orientation of the paper To use this feature enable Automatic Tray Switching menu number 6 of the system settings If two trays are loaded with paper of the same size and orientation the machine selects a tray based on the priority set under Tray Priority menu number 2 of the system settings For information on how to configure the system settings refer to System Settings P 123 Note e Automatic Tray Switching does not include the Bypass Tray Loading Paper in Tray 1 If the machine runs out of paper in Tray 1 during copying or printing the Tray 1 indicator flashes on the Machine Diagram mimic and the error code appears in the Display Copying or printing automatically resumes when sufficient amount of paper is loaded in Tray 1 The following procedure describes how to load paper in Tray 1 Note e Before loading paper in the tray fan the edges This separates any sheets of paper that are stuck together and reduces the possibility of paper jams 1 Pull out Tray 1 towards you Important While the machine processes a job do not pull out the tray in use 2 Push down the metal plate to the bottom of the tray Important

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