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Contents
1. 2 The footstand tiptel 3010 User Manual 3 Handset D 4 Headset cord UU AT Uy 2 5 Power adapter optional tiptel 3010 User Manual 6 Ethernet cable 7 Quick installation reference tiptel 3010 User Manual Phone Installation 1 Attach the Foot stand tiptel 3010 User Manual 3 Connect the Network and Power ZAS internet Initialization After your phone has been powered up the system boots up and performs the following steps Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration The phone LCD screen will display Booting _BEEEEEEEEN Booting And then show Initializing during the initialization 11 tiptel tiptel 3010 User Manual By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings e g IP address subnet mask default gateway DNS server 12 tiptel tiptel 3010 User Manual Getting Familiar with Your Phone Hardware Components Preview Do 4 Power Indicator Indicator nn Ba a n nan Soft SoftKeys 00000000 Speaker 2a a a ne ooo SODIO Navigation Keys Line Keys IN d DSSKeys DSSKeys Headset LI Volume Keys Alphanumeric Keypad Item Description To Presentation all information about the date amp time2. m WYNN ac 49 VOLE A NHW WEFR RR ee 49 lilla 49 Js RR PP A 50 Direct Pickup odio SI os A eee ee eee nee eee 52 BUP e N YY REF YNN FFF IA 32 CIA RE CI Er E 54 A E PT 55 Cena 56 PARI LARIO no 37 IE APP EEE RR EA 57 ERROR CR ZII 58 FACON A o deo IA 59 tiptel 3010 User Manual A asia 60 VELE ARR e PH TR Y RF FFF FFF YF EF A N AY WR HE EF FFF FYDR 60 Li RAI 60 Pelago norme 60 IDISPOSAL sus ee ee IEE EE iii io 60 tiptel tiptel 3010 User Manual Safety notes e You may not set up and use this device in the following surroundings e Outdoors e In damp or wet spaces bath shower swimming pool etc e In hazardous environments e In locations exposed to direct sunlight e At ambient temperatures below 0 C or above 40 C e In case of strong vibrations or shocks e In dusty environments e Only use a soft damp cloth to clean the device Do not use chemicals or abrasive cleaners e During a thunder storm you should neither phone nor connect or disconnect any lines electrical shock hazard in case of a lightning strike e Opening the device and conducting improper repairs may hazard the user e Disposal of this device must be carried out according to local regulations e Please note that in case of mains outage emergency calls cannot be placed e Only such devices may be connected to the phone which deliver safety extra low voltage SELV e Only headsets with integrated volume limiter for hearing p
3. or Save soft key to save the configuration To configure no answer forward No Answer Forward Incoming calls are forwarded 1f not answered after some time 1 Press Menu Features gt Call forward No answer forward 2 Press and or press info soft key to select the enable choice 3 Enter the forward to number and on code optional off code optional 4 Press or Save soft key to save the configuration 5 When the Forward feature is enabled the Forward Icon will display on Top of the LCD To configure Forward via Web Interface l Setting gt Features 2 Click On for the Always Busy No Answer 3 Fill the Forward to Number 4 Optional fill the on off code 5 Click _ BaveSet to save the configuration 40 tiptel 3010 User Manual Account Network Function Keys tiptel Directory Management Always on Off Target BLF Settings On Code Date amp Time Off Code Tones yen Busy On SMS Target Action URL On Code Softkey Layout Off Code No Answer on Off After Ring Time seconds Target On Code Off Code To cancel the forward feature via Phone Interface w vy gy g NOTE Forward This feature allows you to forward an incoming call to another phone number Target The number to which the incoming calls will be forwarded On Code The code that will be sent to PBX when itis swtiched On Off Code
4. 4 Press save soft key or to add the contacts successfully To add blacklist from history 1 Press History soft key or press Menu History Local history 2 Press and to select the targeted one 3 Press Option soft key gt Add to Blacklist 4 Edit the necessary information as Name Phone number 5 Press save soft key or to add successfully 31 tiptel tiptel 3010 User Manual Basic Call Features Place a Call There are three ways to dialing a call Handset Headset and Hands free speakerphone To place a call by Handset 1 Pick up the handset or press a line key and dial the necessary number ELE 2 Press Jor press the send softkey then the call is sending To place a call by Headset 1 Press the CE light is Green 2 Enter the desired number 3 Press J or press the Send softkey then the call is sending Placing a call by hands free speakerphone 1 Press the LG or press the Line key then you can hear the dial tone 2 Press the number 3 Press lor press the Send soft key then the call 1s sending To place a call by call history or Directory 1 Press the History soft key On the idle page or Menu gt History Directory 2 Press and to select the targeted one 3 Press Send soft key to make the call 32 tiptel tiptel 3010 User Manual Note The key is set to be a send key You can set the key as send key or set some other to be as send keys For
5. Hotline Time out seconds 0 180s Tones Target SMS 5 The number to which the incoming EJ enmar sae calls will be forwarded Action URL Call Pickup Softkey Layout E5 Phone Lock On Code The code that will be sent to PBX Call Waiting when itis swtiched On Alert Ring a Off Code Auto Redial The code that will be sentto PBX when itis switched Off Delete the number and save the configuration and then now the Hotline auto dial is cancelled 48 tiptel 3010 User Manual Advanced Features Voice Message This phone supports Voicemail and when there is message the message will will light green Moreover when pick up the handset or press speaker key you will hear some quick busy tone To configure the Voice mail feature 1 Press Menu Messages Voice Mail Set Voice Mail 2 Enter the Account1 2 3 4 NO 3 Press or Save soft key to save the configuration Note This feature is not available on all servers For more information contact your system administrator Intercom When use the intercom feature you can quickly get access connect to the configured one To configure intercom feature via phone interface 1 Press Menu gt Features Function Keys gt Line or Memory keys as Function Keys gt Memory keyl for example 2 Press and or press info soft key to select the intercom in the type field 3 Enter the targeted Number 4 Press o or Save soft key to save the configuration
6. Then the selected Line or Memory key will work as intercom 49 tiptel tiptel 3010 User Manual To configure Intercom feature via Web Interface 1 Click Function keys gt Line or Memory key 2 Select the wanted Line or Memory key 3 Enter the desired phone number in the Value field 4 Select the Account ID 5 Click the _SaveSet_ to save the configuration Home Account Network Setting Directory Management Line Key NOTE Key1 Intercom v 80830 Account 1 4 Ms on eco 8890 Account e f4 Key Type Key Key2 N A 301 Accounti 301 The free function Key Type Speed Dial BLF Key Event intercom URL EXP KEY Key3 N A v 302 Account yi M 302 Key4 N A M 303 Account 1 303 BLF Key5 N A Account 1 r 304 BLF setting require a phone restart Key6 N A y 305 Account 1 v 305 Key7 NIA v Account 1 v 306 Key8 N A 307 Accounti 307 Key9 N A y 308 Account 1 308 Key10 N A v 309 Account 1 v 309 Note This feature is not available on all servers For more information contact your system administrator Speed Dial With this feature you can dial one directory by press the definite key To configure Speed Dial feature via phone interface 1 Press Menu gt Features Function Keys gt Line or Memory keys as Function Keys gt Memory keyl for example 50 tiptel tiptel 3010 User Manual 2 Press and or press info soft key t
7. No Key Entry Timeout means that when you entry the number it will dial out automatically after some time when you stop enter the number To configure No Key Entry Timeout 1 Click Webpage Setting gt Preference 2 Fill the blank of No Key Entry Timeout for example 5 seconds 0 means never timeout you should press the send key the dial out the number 3 Click the to save the configuration Home Account Network Function Keys Directory Management Web Language English v NOTE Features Keypad DTMF Tone On Off 2 ScreenSaver Photo BLF Settings aoe ee You can only upload screen photos HandSet Send Volume OdB default v in format of bmp and jpg Date amp Time Se nn un HeadSet Send Volume 0dB default v Tones HandFree Send Volume 0dB default STR Backlight Time 10 Action URI Screen Time Out 1 min Text Logo 2 Softkey Layout ScreenSaver Type Big_Brown_Eyes_48 v Upload Screen Photo ERDF ig Photo size should be less than 2M bytes name length should be less than 48 ScreenSaver Photo ScreenSaver Photo Ring Tones Ring2 bin oy Dial now Time out seconds 0 Y Keypad Lock To enable Keypad Lock via Phone 1 Press Menu Settings Advanced Setting Phone Setting Lock 2 Press Info or Switch to change choose lock type All Keys Menu Key Function Key Lock z Answer 46 tiptel tiptel 3010 User Manual Ip e 3 Press Save or OK key to save the conf
8. accounts u soft keys messages calls and other some information Power Indicator LED To indicate the power status The phone supported up to 4 accounts Line keys l Steady green idle interface during a call 2 Blink red a call incoming Soft keys Labels automatically to identity their context sensitive features 13 tiptel tiptel 3010 User Manual 7 1 OK Up arrow key To move up of the selection shows on the screen Right arrow key To move right of the selection gt shows on the screen MR Left arrow key To move left of the selection shows on Navigation keys lt the screen V Down arrow key To move down of the selection shows on the screen x 1 To return to idle screen 2 To cancel the information or call on the screen tiptel tiptel 3010 User Manual Speaker Press this button to place a call in hands free mode gt To decrease the volume Volume To increase the volume Alphanumeric keypad To enter the phone numbers letters and so on 15 tiptel tiptel 3010 User Manual Message To indicator the New message and press to read Headset To indicate that the phone is or not in Headset mode Icon Preview Network O Registered succeed Unregistered Speakerphone mode Handset mode Headset mode Mute Forward Do Not Disturb Received calls Dialed Calls 16 tiptel tiptel 3010 User Manual 4 Missed calls YA Forward calls Memo
9. the call is on hold now t 303 Talking 00 01 30 303 302 Hold Cancel 2 Enter the number that transfers to 3 T 303 LTRNF Send ____ cancet 3 Press Transfer soft key and now the blind transfer completed NOTE The Enable Call Feature must be configured to Yes to enable this feature Attended Transfer When you use this feature you can 1 Press transfer soft key during the conversation the call is on hold now 2 Enter the number that transfer to and press the send soft key or EN 3 Start the second conversation press the transfer soft key then transfer completed NOTE 36 tiptel tiptel 3010 User Manual To transfer calls across SIP domains SIP service providers must support transfer across SIP domains Blind transfer will usually use the primary account SIP profile To use this function should at least one line key set as Auto Semi Attended Transfer 1 Press the transfer soft key during the conversation the call is on hold now 2 Enter the number transfer to and then press _ then you can here the ring tone 3 Press the Transfer soft key and now the Semi attended transfer completed NOTE To use this function should at least one line key set as Auto BLF Transfer 1 Set a Programmable Key or line key is set as BLF For how to set BLF please refer to BLF 2 Press the transfer soft key during the conversation the call is on hold now 3 Press BLF ke
10. 5060 then SIP Server should be set as SIP Server s IP address server port for example 192 168 0 122 5090 Administrator Password The password is mainly used for login the web interface or set the advanced settings through phone interface And the default password of the administrator is admin To change to password via Phone Interface l Press Menu gt setting Advanced settings gt password default admin Phone Setting gt Set Password 2 Enter the current PWD password new password and confirm the new password 3 Press save soft key or to save the new password Set Password 1 Current PWD 2 New PWD Cancel 2a8 Delete Save To change to password via Web Interface 1 Management gt Password 2 Fill the value 3 Click _ SaveSet to save the configuration 20 tiptel tiptel 3010 User Manual Ip e Home Account Network Function Keys Setting Directory User Type admin M NOTE Upgrade Current Password Maxlength 26 Password Auto Provision New Password Max length 26 If you login as an administrator you can modify admin s password here Configuration Confirm Password Max length 26 Trusted CA Trusted CA you can import TLS certificate file Server CA here Restart Reboot Note When you use the web interface user name admin password admin default The default Phone interface language is English To change the language via Phone
11. interface 1 Press Menu gt Setting gt Basic Settings gt Language 2 Press or Save soft key to save the configuration 2 Fran ais French Cancel 2aB Delete Save To change the language via Web Interface l Setting gt Preference Web Language 2 Select the necessary one 3 Press _SaveSet to save the configuration 21 tiptel tiptel 3010 User Manual Home Account Network FunctionKeys Directory Management Web Language English M 2 NOTE Note All languages may not be available for selection The available languages depend on the language packs currently loaded to the IP phone Time and Date The time and date show on the idle page and it can be set and change by SNTP server automatically or manual setting To configure the time and Date by SNTP setting 1 To press Menu gt Setting gt Basic setting gt Time amp Date gt SNTP Settings 2 Press or 9 or Info soft key to change the Time zone 3 Fill the NTP serverl NTP Server2 and Daylight Saving 4 Press or Save soft key to save the configuration SNTP Setting 1 Time Zone 8 China Be 1 4 2 NTP Server 1 windows com Cnacel INFO Switch Save_ Note Press all zone will show on the display select the one you want and press save or confirm key to save the configuration To configure time and date manually 1 Topress Menu gt Setting gt Basic
12. more information refer to the Key as Send on page During the call you can also change among Headset Handset or Free speaker mode Enda Call Here shows to end a call during three mode To end a call by Handset Press the Cancel soft key or hang up the handset To end a call under Headset Mode Press the Cancel soft key or press Ce To end a call under hands free speakerphone Mode Press the Cancel soft key or press ES Note During the conference to end the call is same as mentioned above Receive a Call There are three ways to receive a call when the phone is ringing To receive a call by handset Pick up the handset the conversation 1s built 33 tiptel 3010 User Manual To receive a call by headset e Press and now the conversation 1s built To receive a call by hands free speaker 1 Option 1 Press directly 2 Option 2 Press Answer soft key 3 Option 3 Press the Line key flashes red Moreover some other action can be done by soft key when the call is coming tiptel 1 To press the Reject soft key to reject the call Or press Go to reject the current call 2 To press Forward to forward to another phone 3 To press Silence soft key and then the call will keep silent no ring tone display Auto Answer Enable auto answer feature you will answer all incoming call automatically To enable Auto Answer via Webpage 1 To Click Account gt Advanced 2 To choose Yes for
13. select the Account ID Enter the Pickup Code Press amp or Save soft key to save the configuration To configure a BLF key by web l Le Click Function keys Line or Memory key Select the desired Line or Memory key and select BLF in the Type Enter the monitored phone number in the Value field Select the Account ID Filled the Pickup code Click the _Saveset to save the configuration and then restart 93 tiptel tiptel 3010 User Manual Home Account Network Setting Directory Management Line Key NOTE Key1 BLF Account 1 4 Key Type Programmable e 4 Key Key2 N A 301 Accounti 1 iv 301 The free function key Type Speed i Dial BLF Key Event intercom URL EXP KEY Key3 N A X 302 Account ir 302 Key4 N A M 303 Account gt 303 BLF Key5 N A Account gt 304 ar ne bee tI Keys N A B Accoumi Rs Key NJA pe Accom 306 Keys NA vw 307 Accouni 3807 Key9 N A po Aecom r Bo KO NA Bo fAccom Bo Note This feature is not available on all servers For more information contact your system administrator Shared Line This feature allows subscribers to share SIP lines Moreover it also provides status monitoring of the shared line To configure the line key as shared line via phone interface 1 Press Menu gt Features Function Keys gt Line or Memory keys as Function Keys gt Memory keyl for e
14. setting gt Time amp Date gt Manual Settings 22 tiptel tiptel 3010 User Manual 2 Press and or change the right time or you can input the right time 3 Press or Save soft key to save the configuration To configure the Time amp Date Format 1 To press Menu gt Setting gt Basic setting gt Time amp Date Format 2 Press and or press Info to change between 12 Hour or 24 Hour 3 Press and or press Info to change among Y M D year month day M D Y month day year D M Y day month year 4 Press or Save soft key to save the configuration To configure the DHCP time 1 To press Menu gt Setting gt Basic setting gt DHCP time 2 Press and or press Info to change between Disable and Enable 3 Press or Save soft key to save the configuration To configure the Time and Date by web interface 1 Login 2 Login name admin password admin default 3 Network gt Advanced gt NTP Server 4 Fill the value in the blank 23 tiptel tiptel 3010 User Manual Home Account Network FunctionKeys Directory Management Preference DHCP Time No O Yes NOTE Features Time Zone 1 Germany Berlin v Y Time Zone a BLF Settings NTP Server is Covered with DHCP No Yes 2 Choose the lime zone you are in NTP Server time windows com g 2 ones Backup NTP Server Daylight Saving Time Auto v 2 SMS Start Date Month fi Day i Hour o End Date Month fi2 Day 31
15. the conference is finished 38 tiptel tiptel 3010 User Manual Note If C does not answer the call A can back to continue the conversation with B Once A hangs up the call the conference is ended while if B or C drops the call A amp C or A amp B conversation continues The conference feature is not available on all servers For more information contact your system administrator To realize the 5 way conference the line should be all available Call Forward This phone supports static forward always forward busy forward and no answer forward and dynamic forward To configure static forward To configure always forward With this feature all incoming calls will forward immediately to configured number 1 Press Menu Features gt Call forward Always Forward 2 Press and or press info soft key to select the enable choice Call Forward PANE mele 1 4 2 FWD to Cnacel INFO Switch Save 3 Enter the forward to number and on code optional off code optional 4 Press or Save soft key to save the configuration 39 tiptel tiptel 3010 User Manual To configure busy forward With this feature the incoming calls are immediately forwarded 1f the phone is busy 1 Press Menu Features gt Call forward Busy forward 2 Press and or press info soft key to select the enable choice 3 Enter the forward to number and on code optional off code optional 4 Press
16. the configuration To configure the record via Web Interface 1 Click Function keys gt Line or Memory key 2 Select the desired Line or Memory key and select Record in the Type 3 Click the _Saweset to save the configuration Note Please contact the system administrator whether support this feature or not Call Park With this feature you can put a call on hold and continue the conversation from another phone To configure the Call Park via phone interface 1 Press Menu gt Features Function Keys gt Line or Memory keys as Function Keys gt Memory keyl for example 2 Select the wanted Line or Memory key 3 Press and or press Switch soft key to select the Key Event in the type field 4 Press and or press Switch soft key to select the Call Park 5 Press or Save soft key to save the configuration To configure the Call Park via Web interface 56 tiptel tiptel 3010 User Manual 1 Click Function key Line or Memory key 2 Select the desired Line or Memory key and select Direct Pickup in the Type 3 Click the _Saweset to save the configuration Paging With this feature you can call a phone directly To configure the paging via phone interface 1 Press Menu gt Features Function Keys gt Line or Memory keys as Function Keys gt Memory keyl for example 2 Select the wanted Line or Memory key 3 Press and or press info soft key to select the Key Event in the type field 4 P
17. 0 30 32 io 303 AA Logs DIR DND menu 2 Option 2 To press gt and gt during the call is ringing To adjust the handset volume To press D and L during a call in handset mode Send 123 Delete Cancel To adjust the headset volume To press gt and gt during a call in headset mode _ Send _123_ Delete Cancel 28 tiptel 3010 User Manual To adjust the speaker Volume To press Ce and gt during a call in speaker mode ME send 123 Delete Cancel Directory In the directory you can add or delete your friends business partner or anyone others phone No so you will not forget their number Or put some anonymous phone No in the blacklist to prevent from being disturbed A To add contacts list into local directory To add contacts manually 1 Press Menu gt DIR 2 Press Add soft key Add Contacts 2 Number Cancel 2aB Deiete Save_ 3 Enter the necessary information as Name Phone number 4 Press save soft key or to add the contacts successfully To add contacts from Logs 1 Press History soft key or press Menu Logs Local history 2 Press and to select the targeted one Press and switched among the All 29 tiptel 3010 User Manual calls Dialed calls Received calls Missed Calls and Forward Calls 3 Press Option soft key gt Add to Contacts 4 Edit the necessary information as Name Phone number 5 Press save so
18. Hour 23 Action URL To change the Time Zone and Date Display Format via web interface 1 Setting gt Preference gt Time Zone 2 Select the necessary one 3 Press _SaveSet to save the configuration Home Account Network Function Keys Directory Management Preference DHCP Time No Yes 2 NOTE Features Time Zone 1 Germany Berlin vy z Time Zone BLF Settings NTP Server is Covered with DHCP No Yes Y Choose the time zone you are in NTP Server time windows com Tones Backup NTP Server Z Daylight Saving Time Disable v 2 SMS Start Date Month fi Day fi Hour o End Date Month fi2 Day 31 Hour 23 Time Format 24 Hour 12 Hour Action URL Softkey Layout Date Display Format Year Month Day Month Day Year Day Month Year Note If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol SNTP server please contact your system administrator for more information 24 tiptel 3010 User Manual Screen Saver There are two types of screen saver Backlight off Time amp Logo To enable screen saver via Phone 1 To press Menu gt Display gt Screensaver 2 Press and or press Switch soft key to Choose the Time out as 1 min or 2 5 10 30 minute 3 Enter the Screensaver Type to choose one of the type Backlight off Time amp Logo 4 Press o or Save soft key to save the selected configuration To dis
19. The code that will be sent to PBX when itis switched Off 1 Press Menu Features gt Call forward Always Busy No answer Forward 2 Press and or press info soft key to select the disable choice 3 Press or Save soft key to save the configuration To cancel the forward feature via Web Interface l Setting gt Features 2 Click Off for the Always Busy No Answer 3 Click _ BaveSet to save the configuration To configure dynamic forward Forward an incoming call during the ringing 1 When the phone is ringing press Forward soft key 41 tiptel 3010 User Manual 2 di Note Enter the forward number Press J or press the send soft key then the call is forwarded If the Programmable Key or line key is set as BLF when an incoming call ringing press this BLF key directly to realize the dynamic forward Call Return This feature allows you to dial the last phone call you received To configure the Call Return via phone interface l Press Menu Features gt Function Keys gt Line or Memory keys as Function Keys gt Memory keyl for example Select the wanted Line or Memory key Press and or press info soft key to select the Key Event in the type field Press and or press info soft key to select the Call Return Press or Save soft key to save the configuration To configure the Call Return via Web interface l 2 di Click Function keys Line or Memory key Select t
20. User Manual en IP Telephone tiptel 3010 tiptel 3010 User Manual Table of Content Table O7 AA UU BS SE WNES AR HYN ieh 3 SCORE 6 Emil So YNFYD CYFFRO O e OC ee 7 Pack 10 LI ee T E E E E 1 AP EN REN 10 Le aC De Tools an east 10 2 Connect the Handset and optional Headset ii 10 3 Connect the Network and PoWer rire 11 Zini EE oe 11 Getting Familiar with Your Phone coronan ononnnccnnnnnns 13 Hardware Components Proa 13 te TG a HY RW PYRTH FD iaia YE A EF EF NEIN N E 16 Memory Key Function Overview cc een ehe 17 Basic Features Configuration oocoocccncccnonononacnnocononannnnnnnccnnnnnnnnnncoconanannnnnononnnnananonoronnnnnnnnnos 19 VE AA PP 19 AS tato ASS OLA RHYD NY RYN FANA NWFN Teneha 20 EER IE FF PER Y I FF HNN 21 Te and RR EEE 22 PC CA Nr SR YF CN CF ERYR III NAT 25 y Orea 26 VI ii RI 28 D E 29 se E AA O e PUE FRYCH ARC YF ie 32 A Pe NF EN ND NF NY FN ERW EN RC 32 O AP E o RR Eee 33 GT AA A A FWY E FFR OE PO NEFYN RF ARF NF DWFN NA 33 IU RR RG ES FFF FFF PF FFF FFF FF RIF EN EF FFYNNU 34 tiptel 3010 User Manual CALO or tt 35 ea YW 36 CILE RR RE ATA 38 CU 39 AA AI 42 ARM ilaele 43 WRG GC Ano mo ee en ee 43 CAIO ee re FYN A RF EF FYNN NEFYN FYFYR 44 D ira 45 VERE RIA 45 No ey EINE ee rin 46 PIC e re E eo ERP O E 46 A e Pee PU CO RENT YNN NC EN FF REY FAYN A ARY 47 Advanced lt gt I UU ui en
21. able screen saver via Phone 1 To press Menu gt Display gt Screensaver 2 Press and or press Switch soft key to Choose the Time out as off 3 Press or Save soft key to save the selected configuration To Enable screen saver via Webpage 1 To Click Setting gt Preference 2 To choose the Time out as 1 min or 2 5 10 30 minute 3 To select the screen Type as Backlight off or time amp logo 4 Click Saveset to save the configuration To Disable screen saver via Webpage 1 To Click Setting gt Preference 2 To choose the Time out as Off 3 Click Saveset to save the configuration 25 tiptel tiptel 3010 User Manual Ip e Home Account Network Function Keys Directory Management Web Language English v 2 NOTE Features Keypad DTMF Tone On Off 2 ScreenSaver Photo BLF Settings Volume Amplification You can only upload screen photos HandSet Send Volume OdB default v in format of bmp and jpg Date amp Time HeadSet Send Volume OdB default M Tones HandFree Send Volume OdB default v SMS Backlight Time Action URL Screen Time Out Text Logo Z Softkey Layout ScreenSaver Type time amp logo v Ring Tones Ring7 bin v NO Key Entry Timeout seconds 0 2 Dial now Time out seconds 0 Ring Tone You can adjust the type and volume of the ring tone To adjust the Ring Tone Type via Phone interface 1 Press Menu gt Setting Basic Settings gt Ring Tone 2 Press and to se
22. ft key or to add the contacts successfully To add contacts via web interface 1 Click Directory 2 Enter the name number and some other information Add Save 3 Press button and then press Home Account Network Function Keys Setting tiptel Management Contact Hangup Remote Phone Book Index Display Name Office Mobile Other Account All v Number Number Number Call History LDAP Broad Soft Calllog MultiCast Paging Contact Name Office Number Mobile Number Other Number Account Auto n Ring Default Group Not In Group X NOTE Add Contact Blacklist Fill out the contact information User shouldn t leave contact name blank Delete Contact Blacklist Select the contact you want to delete in the grid and then press the button Delect to confirm Move to Contact blacklist Choose the contacts you want to move in the grid and press the button move to Contact Blacklistto move it Upload Photo The format of the photo supported is jpo or bmp and the size shoud be less than 128 128 Import Browse the file in XML format Export Click Export button and create a file with whose name you prefer to export 30 tiptel 3010 User Manual B To add contacts into blacklist To add blacklist manually 1 PressMenu Directory gt Blacklist 2 Press Add soft key 3 Enter the necessary information as Name Phone number
23. he desired Line or Memory key and select Call Return in the Type Click the _SaveSet to save the configuration 42 tiptel tiptel 3010 User Manual Anonymous Call Just enable the anonymous call feature you can set your ID do not appear on the other phone that you called To configure anonymous call 1 Press Menu Features Anonymous Call 2 Press and or press info soft key to change the Line ID 3 Press and or press info soft key to select the enable choice in Anonymous Call filed 4 Enter the call on code optional call off code optional 5 Press or Save soft key to save the configuration To cancel anonymous call feature 1 Press Menu Features Anonymous Call 2 Press and or press info soft key to select the disable choice in Anonymous Call filed 3 Press or Save soft key to save the configuration Reject Anonymous If you do not want to be disturb by anonymous calls you can set the reject anonymous call features so you will not hear the unknown calls To configure rejecting anonymous call 1 Press Menu Features gt Anonymous Call 2 Press and or press info soft key to change the Line ID 43 tiptel tiptel 3010 User Manual 3 Press and or press info soft key to select the enable choice in Rejection filed 4 Press or Save soft key to save the configuration To cancel rejecting anonymous call 1 Press Menu Features Anonymous Call 2 Press and or pre
24. ides a voluntary guarantee on the device the conditions of which are published on http www tiptel com The guarantee conditions applicable at the time of purchase apply The original sales slip receipt bill with serial number and or IMEI number is used as proof of purchase Please keep these documents in a safe place Declaration of conformity This device satisfies the reguirements of the EU directive on radio and telecommunication terminal eguipment and the mutual recognition of their conformity The CE mark on the device confirms conformity with the above directive We hereby declare that the device satisfies all fundamental reguirements of European directives For details on the declaration of conformity please visit http www tiptel com Disposal Packaging Dispose of card and cardboard boxes in the used paper container and throw plastic parts into a recycling container Device disposal Used electrical devices should not be disposed of in the household waste Dispose of the device at your local collection points scrap or recycling yards Please contact your local authority for information on disposal sites E 60 Tiptel com GmbH Business Solutions HalskestraBe 1 40880 Ratingen Deutschland Tel 0900 100 84 78 35 Vanity Tel 0900 100 TIPTEL Internet www tiptel de E Mail info tiptel com International www tiptel com 1 49 Euro Min aus dem Festnetz der Deutschen Telekom abweichende Mobilfunk
25. iguration To disable Keypad Lock via Phone 1 Press Menu Settings Advanced Setting Phone Setting Lock 2 Press Info or Switch to change choose Off 3 Press Save or OK key to save the configuration To enable Keypad Lock via Webpage 1 Click Webpage Setting gt Preference 2 To choose the Lock keys 3 To fill the unlock PIN and auto lock time 4 Fill the Emergence Number when the phone is Lock only Emergency Number can be sent 5 To click Saveset to save the configuration Phone Lock Keypad Lock Phone Unlock Pin 0 1 Sdigial we Auto Lock Time Out 0 36008 To Disable Keypad Lock via Webpage 1 Click Webpage Setting gt Preference 2 To choose Disable for the Phone Lock 3 To click Saveset to save the configuration Hot Line To configure Hot Line 1 Press Menu Features Hot Line 2 Enter the Number and delay time as present we support off hook auto dial 3 Press or Save soft key to save the configuration 47 tiptel 3010 User Manual To configure Hotline auto dial via Web Interface 1 Setting gt Features 2 Fill the number in the Hotline Number and Hotline Time out 3 Click _2aveset to save the configuration Home Account Network Function Keys Directory Management Preference co Forward Do Not Disturb Forward BLF Settings _ HotLine This feature allows you to forward an incoming call to another phone Date amp Time Hotline Number number
26. k up via phone interface 1 Press Menu gt Features Function Keys gt Line or Memory keys as Function Keys gt Memory keyl for example 2 Select the wanted Line or Memory key 3 Press and or press info soft key to select the Group Pickup in the type field 4 Enter pickup code and followed the desired group number 5 Press or Save soft key to save the configuration To configure the Group Pick up via Web interface 1 Click Function keys gt Line or Memory key 2 Select the desired Line or Memory key and select Group Pickup in the Type 3 Enter the pickup code and followed the desired Group number in the Value field 4 Click the __SaveSei to save the configuration BLF You can use the BLF Busy Lamp Field feature to monitor a specific one whether his phone is busy or free 1 When the monitored line is idle the light is steady green 2 When the monitored line is ringing the light is blinking red press the BLF key to pick the phone up directly 52 tiptel 3010 User Manual 3 tiptel When the monitored line is calling or in a conversation the light is steady red To configure a BLF key by phone l Press Menu gt Features Function Keys gt Line or Memory keys as Function Keys gt Memory key1 for example Select the targeted Line or Memory key Press and or press infos soft key to select the BLF in the type field Enter the targeted Value Number Press and or press info soft key to
27. lect the aimed one 3 Press or Save soft key to save the configuration 1 Default Ring 2 System Ring1 To adjust the Ring Tone Type via Web Interface l Account gt Advanced gt Account Ring Tone 2 Select the wanted one 26 tiptel tiptel 3010 User Manual 3 Click _ SaveSet to save the configuration Network FunctionKeys Setting Directory Management Basic Account Account 1 v NOTE Codec DTMF Payload Type 101 Basic The Basic Parameters setfor DTMF Type RFC2833 adminstrator Send Flash Event No Yes Enable Call Features ONo DYes 2 Codecs Choose the codecs you wantto use Proxy Require Use NAT IP 2 Advanced The Advanced parameters for adminstrator SRTP Mode 9 Disabled Enabled but not forced Enabled and forced VAD No Yes Symmetric RTP No Yes Jitter Buffer Type Fixed Adaptive Jitter Buffer Length Low Medium High Account Ring Tone Ring Timeout To configure Distinctive Ring Tone via Phone Interface 1 Press Directory 2 Select the target contact 3 Press Detail soft key to edit the contact 4 Press and to select the wanted Ring Tone for the contact 5 Press Save soft key to save the contact 27 tiptel tiptel 3010 User Manual Volume You can adjust the volume for the phone by the volume keys ee and gt To adjust the Ring tone volume 1 Option 1 To press GC and gt on the idle page 1
28. nd select Prefix in the Type 3 Fill the value 4 Click the _SaveSet to save the configuration Then when you press this key the set value 1s input directly 58 tiptel tiptel 3010 User Manual Factory Reset To set Factory Reset by phone interface 1 Press Menu Setting gt Advanced Setting default password admin Factory Reset 2 Press OK soft key in the warning page To set Factory Reset via web interface 1 Click Management gt Upgrade 2 Click Reset To Factory and then confirm the setting Home Account Network FunctionKeys Setting Directory Password image Version NOTE Major Version 1MG 1 0 3 79 2015 02 13 15 07 00 Image Version Auto Provision Minor Version IMG 1 0 3 77 2015 02 03 16 06 00 Show the information of the two system image version Configuration O ResetToFactory Reset To Factory one prada MENSUCNAN Nene eet AN Reset all the settings of the phone to Server CA Upgrade default configruations Tools Restart Restart one simple operation for restart the voip application Reboot 99 tiptel 3010 User Manual Appendix Warranty Your point of contact for warranty obligation benefits is the specialist retailer where you acquired your device Warranty conditions are based upon the legal regulations of the country in which the device was purchased Your specialist retailer will be glad to provide more information Guarantee Tiptel prov
29. o select the Speed Dial in the type field 3 Enter the targeted Number 4 Press or Save soft key to save the configuration Then the selected Line or Memory key will work as Speed Dial To configure Speed Dial feature via Web Interface 1 Click Function keys gt Line or Memory key 2 Select the wanted Line or Memory key and set as Speed Dial 3 Enter the desired phone number in the Value field 4 Select the Account ID 5 Click the _Saweset to save the configuration Direct Pickup With this feature you can pick up the set line when it ringing To configure Direct Pickup feature via phone interface 1 Press Menu gt Features Function Keys gt Line or Memory keys as Function Keys gt Memory keyl for example 2 Press and Or press key to select the Speed Dial in the type field 3 Enter the value 4 Press or Save soft key to save the configuration Then the selected Line or Memory key will work as Direct Pickup To configure Direct Pickup feature via Web Interface 1 Click Function keys gt Line or Memory key 2 Select the wanted Line or Memory key and set as Direct Pickup 51 tiptel tiptel 3010 User Manual 3 Enter the pickup code and followed the desired phone number in the Value field 4 Select the Account ID 5 Click the _Saweset to save the configuration Group Pickup With this feature you can pick up the specified group that you want incoming calls To configure the Pic
30. preise m glich Tiptel AG Bahnstrasse 46 8105 Regensdorf Schweiz Suisse Svizzera Tel 044 843 13 13 Fax 044 843 13 23 E Mail tiptel tiptel online ch Internet www tiptel online ch Tiptel NV SA Imperiastraat 10 B8 1930 Zaventem Belgique Belgi Tel 02 714 93 33 Fax 02 714 93 34 E Mail tech tiptel be Internet www tiptel be Tiptel GmbH Ricoweg 30 B1 2351 Wiener Neudorf Osterreich Tel 02236 677 464 0 Fax 02236 677 464 22 E Mail office tiptel at Internet www tiptel at Tiptel B V Camerastraat 2 1322 BC Almere Nederlands Telefoon 036 53 666 50 Fax 036 53 678 81 e mail info tiptel nl Internet www tiptel nl Tiptel s a r l 23 avenue Ren Duguay Trouin 78960 Voisins le Bretonneux France T l 01 39 44 63 30 Fax 01 30 57 00 29 e mail support tiptel fr Internet www tiptel fr CE en 03 2015
31. ress and or press info soft key to select the Paging 5 Press or Save soft key to save the configuration To configure the Paging via Web interface 1 Click Function keys gt Line or Memory key 2 Select the desired Line or Memory key and select Paging in the Type 3 Click the __SeveSei to save the configuration DTMF To configure the DTMF via Phone Interface 1 Press Menu gt Features Function Keys gt Line or Memory keys as Function Keys gt Memory keyl for example 2 Select the wanted Line or Memory key 3 Press and or press info soft key to select the DTMF in the type field 57 tiptel 3010 User Manual A Enter the value 5 Press or Save soft key to save the configuration To configure the DTMF via Web interface 1 Click Function keys gt Line or Memory key 2 Select the desired Line or Memory key and select DTMF in the Type 3 Fill the value 4 Click the _SaveSet to save the configuration Prefix To configure the Prefix via Phone Interface 1 Press Menu gt Features Function Keys gt Line or Memory keys as Function Keys gt Memory key 1 for example 2 Select the wanted Line or Memory key 3 Press and or press info soft key to select the Prefix in the type field 4 Enter the value 5 Press or Save soft key to save the configuration To configure the Prefix via Web interface 1 Click Function key Line or Memory key 2 Select the desired Line or Memory key a
32. rotection according to EN 60950 may be used e Make sure that the connecting lines are installed carefully so that no one can trip over the cable Connected cables must not be bent excessively or subjected to mechanical strain e Connecting cables must be wired inside buildings only Danger of electrical shock due to transients e In case of malfunctions disconnect power cord and all communication lines e Before opening the device unplug any communication lines e In case of operating the device with external AC adapter e Only the original AC adapter Article No 3054051 may be used Danger of electrical shock and or fire e The AC adapter must be easily accessible so that it can be removed from the wall outlet any time in case of danger tiptel tiptel 3010 User Manual e Incase of malfunction remove the AC adapter from the wall outlet and disconnect any communication lines e Before opening the device remove the AC adapter from the wall outlet and disconnect any communication lines e The device AC adapter inclusive has been developed and manufactured in compliance with Standard EN 60950 Safety of information technology equipment e Any changes or modifications not expressly approved by the manufacturer can void the user s authority to operate the eguipment Getting Started Packing List The package contains the following parts please check 1f all the items are not missed 1 The phone device
33. ry Key Function Overview Line Speed Dial BLF BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Conference Forward Transfer 17 tiptel 3010 User Manual DND Call Return URL Record Group Listening Private Hold URL 18 tiptel 3010 User Manual Basic Features Configuration tiptel This part will mainly introduce the basic configuration as the Time Language and Volume 2014 01 01 10 30 32 _Logs DIR DND Menu Web Login 1 Get the IP address Press Menu Status Information 1 Model UC803 2 IP 192 168 0 194 CIMA 2 Input the IP Address in the web browser 3 Input the user name default is admin password default is admin 4 Login successfully Status Account Network FunctionKeys Sett ng Directory Management e Version Product Model Firmware Version e Account Status gt Account Tiptel 3010 BOOT 1 0 3 34 2014 03 21 14 28 00 1MG 1 0 3 77 2015 02 03 16 05 00 ROM 1 0 3 77 2015 02 04 15 03 00 DSP 9 0 3 Patch 1 0 0 Register Failed NOTE Version It shows product type and the version of firmware Account Status lt shows the registered status of accounts Network 19 tiptel tiptel 3010 User Manual Note The PC and phone should be in the same segment When register the accounts in web and the server port is not
34. ss info soft key to select the disable choice in Rejection filed 3 Press or Save soft key to save the configuration Call Mute When you use the Mute feature the other parties will not hear your voice while you can hear their voice Call mute applies to all modes handset headset and speakerphone To mute the call during a call including a conference call 1 Press the mute key 8 then the mute key glows green and the LCD display Mute Icon t 303 Talking 00 01 30 302 TRNF cancel 2 To disable the mute function press again 44 tiptel tiptel 3010 User Manual DND When you use the DND feature the phone is to reject all incoming calls automatically and you can see the DND icon shown on the Top of the LCD on idle page To enable DND feature Press the DND soft key when the phone is idle and then DND icon shown on the LCD To disable DND feature Press the DND soft key again and then there is no DND icon on the LCD Key as Send To configure Key as Send 1 Press Menu Features gt Key as Send 2 Press and or press info switch soft key to select the enable choice 3 Press or Save soft key to save the configuration To cancel Key as Send 1 Press Menu Features gt Key as Send 2 Press and or press info switch soft key to select the disable choice 3 Press o or Save soft key to save the configuration 45 tiptel tiptel 3010 User Manual No Key Entry Timeout
35. the Auto Answer 3 To click Saveset to save the configuration O ves send periodical SUBSCRIBE for Message Waiting Indication Send Anonymous Dio Oes Anonymous Call Rejection No Oves Check SIP User ID Ohio Oves Auto Answer Ono ves Allow Auto Answer By Call Ono Yes Info Turn off Speaker on remote Ono Yes disconnect Session Expiration 180 To Disable Auto Answer via Webpage 34 tiptel 3010 User Manual 1 To Click Account gt Advanced 2 To choose No for the Auto Answer 3 To click Saveset to save the configuration Call Hold When use hold feature the Hold icon will show on the display To make a call on hold during three modes To hold a call under handset mode 1 Press Hold soft key to hold the current call t 303 Talking 00 01 30 303 302 TRNF Hold Cancel 2 Press Resume soft key to resume the call on hold t 303 Holding 00 01 30 0 303 302 To hold a call under headset mode 1 Press Hold soft key to hold the current call 2 Press Resume soft key to resume the call on hold To hold a call during the speaker mode 1 Press Hold soft key to hold the current call 2 Press Resume soft key to resume the call on hold 35 tiptel tiptel 3010 User Manual Call Transfer This phone supports blind attended and Semi Attended Transfer Blind Transfer When you use this feature you can transfer 1 Press Transfer soft key during the conversation
36. xample 2 Select the wanted Line or Memory key 3 Press and or press info soft key to select the Shared Line in the type field 4 Press and or press info soft key to select the Account ID 5 Enter the Label 6 Enter the Value 7 Press or Save soft key to save the configuration 54 tiptel tiptel 3010 User Manual Ip e To configure the line key as shared line via Web Interface 1 Click Function keys gt Line or Memory key 2 Select the desired Line or Memory key and select Shared Line in the Type 3 Enter the Value 4 Enter the Label 5 Select the Account ID 6 Click the _ SaveSei to save the configuration and then restart Home Account Network Setting Directory Management Key1 Line v Auto v Programmable Key Key2 Shared Line v Auto v Memory Key Note This feature is not available on all servers For more information contact your system administrator Record With record feature you can record calls by pressing a record key on the phone To configure the record via phone interface 1 Press Menu gt Features Function Keys gt Line or Memory keys as Function Keys gt Memory keyl for example 95 tiptel tiptel 3010 User Manual 2 Select the wanted Line or Memory key 3 Press and or press info soft key to select the Key Event in the type field 4 Press and or press info soft key to select the Record 5 Press O or Save soft key to save
37. y then realize blind attended and Semi Attended Transfer Webpage Setting Features Transfer Settings Blind Transfer On Hook on O off semi Attended Transfer on O off Attended Transfer On Hook Gon off Transfer Mode via DSSke Hold Transfer On Hook Attended Transfer Attended Transfer Blind Transfer Mew Call Call Pickup 37 tiptel 3010 User Manual Call Conference This IP Phone supports up to 5 way conference 5 way conference l 10 11 12 13 14 Assuming that call party A and B are in conversation A wants to bring C D and E in a conference A press line 2 key the call is placed on hold JUL aH A enter the number of C and then press send soft key or C answering the call A press conference soft key then A B and C are now in a conference and now this is 3 way conference t 303 Talking 00 01 30 303 302 TRNF Hold Conf Cancel A press line 3 key the current 3 way conference 1s placed on hold A enter the number of D and then press send soft key or EN D answering the call A press the conference soft key then A B C and D are now in a conference and now this 1s 4 way conference A press line 4 key the call is placed on hold A enter the number of E and then press send soft key or E answering the call A press the conference soft key then A B C D and E are now the 5 way conference is built A end the call
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