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DP350 User`s Manual (V2.1 001)

1. LPR Settings Gueue Name LPR Byte Counting Enabled CT SNMP Status Enabled Community Name Public SNMP Device Index Cancel 8 Return to Additional Port Information Required click Next 14 DP350 User s Manual 9 A window of Completing the Add Standard TCP IP Printer Port Wizard pops up click Finish 10 In the selection of Manufacturers Printers click Have Disk and then click Next 11 A window of Install From Disk pops up Please according to the operating system environment such as Windows 2000 XP Vista Win7 operating system you should select the path as follows CD ROM gt Drivers WIN2000 XP Vista Win7 click Open then click OK to return to the window of Install Printer Software click Next 12 Follow the direct click next gradually till the installation is finish At this time printer network driver is installed completely 2 Upgrade install printer network driver setting driver s network port If PC has installed the printer s driver set driver s network port to carry out network printing The concrete steps are shown below 1 Click Start Settings Select Printers 2 Right click DP350 driver click Properties on the window popping up 3 A window of Properties pops up click Ports and Add Ports 2 Jolimark DP 350 Properties Gene
2. Cancel Chinese character mode 36 FS SO Select Double Width Mode Chinese 48 DP350 User s Manual 37 FS DC4 Cancel Double Width Mode 38 FS w UN quadruple size mode for Chinese 39 FS J Select lengthways printing 40 FS K Select transverse printing 41 FS D Two character lengthways half size mode paratactically printing 42 FS Select Cancel Underline Mode for Chinese character 43 FS S Select full size mode pitch for Chinese character 44 FS T Select half size mode pitch for Chinese character 45 FS U Select half size mode pitch adjustment for character 46 FS V Cancel half size mode pitch adjustment for character css 47 FS x Select Cancel high speed printing print 48 FS 2 Chinese character of user defined command 49 FS Sl Select half size mode for Chinese character 50 FS DC2 Cancel half size mode for Chinese character 51 FS r Select demisemi size mode for Chinese character 52 FS Select Chinese character print mode 53 FS y Select Cancel form connect line 54 FS k Select Chinese font 55 FS Y Select Chinese character dot matrix and width 56 FS c Set Chinese character HMI Horizontal motion space 57 FS b Set Chinese character datum line 58 ESC Select Chinese CC DOS print mode 59 ESC k Select Font Style 60 ESC X Select ASCII character width and height 61 ESC P Select 10CPI Mode 62 ESC M Select 12CPI Mode 63 ESC
3. MGE y RIA Paper guide slider ___ Printer back cover Paper feed knob ic 2 Power switch Serial interface Parallel interface Power supply inlet i Eth t interf USB interface USB interface ernet interface Figure 1 3 Main parts of the printer rear view Note According to specific interface standards 1 4 Choosing a Place for the Printer When selecting a place to set up your printer choose a convenient location that provides the following 1 A flat stable surface 2 Adequate room around the printer to allow easy operation and maintenance Make sure it s close enough to the computer for the printer cable to reach and be sure you can easily unplug the power cord 3 Moderate environmental conditions Select a cool dry area and protect your printer from direct sunlight excessive heat moisture or dusty 4 Appropriate power source Make sure you use a grounded outlet do not use an adapter plug Avoid electrical outlets controlled by timers or wall switches an interruption in power can wipe out the information in your computer or printer memory If you place the printer on a stand follow these guidelines 1 Use a stand that supports at least 9 kg 19 Ib 2 Never use a stand which is slant Always keep it level 3 Provide enough clearance below the stand and between the printer rack and the legs of the rack so the tractor paper flows smoothly 4 Place cables so they do not interfere with paper f
4. Pull the paper select lever to the cut sheet position and load the cut sheet according to chapter 3 1 1 Caution Make sure tractor paper which is having been printed is tore off before ejecting the tractor from the printer as too many pages ejected could cause paper jammed 3 1 3 Loading Multi ply Papers The installing ways of multi ply papers and tractor paper are the same Just pay attention to the following tips 1 Must refer to the figure below to lift up the back cover otherwise it may cause paper jam during printing 2 Never load multi ply papers joined by metal staples tape or continuous gluing 3 Avoid printing beyond the printable area of multi ply papers or it may damage the print head see Appendix for details 26 DP350 User s Manual Figure 3 11 Raise the back cover 3 1 4 Loading Labels The installing ways of label and tractor paper are the same Keep these tips in mind 1 Set the gap adjust lever to 1 position 2 Make sure the printing stays entirely within the printable area See the Appendix for specifications 3 Because labels are especially sensitive to temperature and humidity so please use them only under normal operating conditions 4 Do not leave labels in the printer while doing other jobs or they would curl around the platen and may jam when you resume printing 5 Remove the labels from the printer tear off the fresh supply at the rear of the printer and then p
5. then click OK to return to the window of Install Printer Software click Next 6 Follow the guide click Next gradually till the installation is finished 2 The installing steps of parallel interface for Windows 7 are as follows 1 Click Start Device and Printers 2 Click Add Printer then it pops up a window of Add Printer Wizard click Next then please read the select guide carefully such as select Local printer in the Local or Network Printer window then click next 3 A window of Select a Printer Port pops up select a usable port Such as select LPT1 Recommended Printer Port If you need to use other ports please select the respective port click Next 4 A window of Install Printer Software pops up click Have Disk click Next 5 A window of Install From Disk pops up Please according to the operating system environment such as Windows XP operating system you should select the path as follow CD ROM gt Drivers WIN2000 XP Vista Win7 click Open then click OK to return to the window of Install Printer Software click Next 6 Follow the guide click Next gradually till the installation is finished The USB interface installing steps for Windows 2000 XP Vista Win7 are as follows The following steps are used Windows XP as example There are slight differences among diffe
6. 0 mm The maximum printable width is 203 2 mm 47 DP350 User s Manual Appendix B Command Summary This printer supports EPSON ESC PK2 control commands shown as the follow table Classify No Command Description 1 ESC Initialize Printer 2 CAN Cancel Line 3 DC1 Select Printer 4 DC3 Deselect Printer 5 DEL Delete Character 6 ESC Cancel MSB Control Sequence 7 ESC gt Set MSB to 1 8 ESC Reset MSB to 0 9 BEL Beeper 10 BS Backspace 11 ESC U Select Print Direction Printer 12 ESC lt Select character Unidirectional Mode on one line control 13 ESC s n Select Cancel Quiet Print Mode commands 14 CR Carriage Return 15 LF Line Feed 16 FF Form Feed 17 ESC Set Absolute Horizontal print position 18 ESC Set Relative Horizontal print position 19 ESC U Define Unit 20 ESC V Set Absolute Vertical Print Position 21 ESC v Set Relative Vertical Print Position 22 ESC J n 180 Line Feed 23 ESC j n 180 Reverse Line Feed 24 HT Horizontal Tab 25 VT Vertical Tab 26 ESC m n Reassign Graphics Mode 27 ESC Set Graphics Mode 28 ESC G Select Graphics Mode Image and 29 ESC Print Raster Graphics d 30 ESC K 8 dot Single Density Graphics Mode 31 ESC L 8 dot Double Density Graphics Mode 32 ESC Y 8 dot High speed Double Density Graphics Mode 33 ESC Z 8 dot Quadruple Density Graphics Mode 34 FS amp Set Chinese character mode 35 FS
7. 1 9 Installing Printer Driver Please use the cable to connect computer with printer then turn on the computer and the printer put the driver CD into the CD ROM Install driver by the following ways Auto installing way Double click the file Setup exe in the driver disc install driver by the following direct Note Auto installing way needs the operating system of Windows 2000 or above Hand operated installing way Note The hand operated installing ways of serial interface and parallel interface are the same 1 The installing steps of parallel interface for Windows 2000 XP Vista are as follows 1 Click Start Settings Select Printers 2 Click Add Printer then it pops up a window of Add Printer Wizard click Next then please read the select guide carefully such as select Local printer in the Local or Network Printer window then click next 3 A window of Select a Printer Port pops up select a usable port Such as select LPT1 Recommended Printer Port If you need to use other ports please select the respective port click Next DP350 User s Manual 4 Awindow of Install Printer Software pops up click Have Disk click Next 5 A window of Install From Disk pops up Please according to the operating system environment you should select the path as follow CD ROM Drivers WIN2000 XP Vista Win7 click Open
8. Draft Roman Sans Serif Courier Prestige Script OCR B OCR A Orator Note In high speed mode or super high mode printer would automatically change the ASCII font to Draft when printing ASCII characters Bar code EAN 13 EAN 8 Interleaved 2 of 5 matrix 2 of 5 industry 2 of 5 code 39 code 128 B code 128 C NW 7 Character pitch ASCII 10 CPI 12 CPI 15 CPI proportional Line spacing 1 6 inch 1 8 inch programmable in 1 360 inch increments Maximum paper 152 4 mm s feed speed Emulation EPSON ESC PK2 IBM 2391 This printer can be configured with the following interfaces Parallel Interface Centronics IEEE1284 NIBBLE USB Interface 1 2 0 Full Speed Interface USB Interface 2 2 0 Full Speed Serial Interface RS 232C Ethernet Interface 10 100Base T Note Please take the specific interface as standard Buffer memory 132 KB Ribbon Model JMR120 Life 10 million characters draft mode Noise lt 53 dB A ISO7779 standard Control panel 5 keys 3 LEDs 43 DP350 User s Manual Paper feed type Cut sheet feed and eject from top Tractor paper feed from rear and eject from top Paper thickness Set through gap adjust lever Paper specification Width 48 261 mm Cut sheet Thickness 0 065 0 14 mm Weight 52 90 g m Width 56 267 mm Thickness 0 065 0 39 mm Tractor paper 3 Weight single s
9. Printer feeds to next page according to the specified page length If the print data with page length instruction printer would give priority to print data instruction FORM LOCK After selecting this function on the page length setting would be locked Printer feeds to next page according to the current setting value and would not be affected by the page length instruction of the print data L SPACING LOCK After selecting this function on line spacing setting would be locked Printer feeds the paper according to the current setting parameter and do not affected by the line spacing instruction of the print data PAGE SKIP After select this function on printer would leave one inch 25 4mm margin at the perforation of the tractor paper automatically If the print data with page margin instruction printer would give priority to print data instruction COMPRESS PRINT After selecting this function on printer would print out transverse compressed content according to the specified percentage in normal speed When auto compress mode is selected printer would detect paper width automatically and choose the proper percentage to print LANGUAGE Specify the printer menu language as English or Chinese EMULATION Specify printer s control commands Choose the printing quality to normal or LQ when setting to LQ printer will print PRT QUALITY in the highest printing quality Note
10. Wizard pops up click Next 3 A window of Add New Hardware Wizard Windows operation pops up choose Search the best driver for the device recommended click Next 4 A window of Search for new drivers pops up check Specify a location click Browse select the path as follows CD gt ROM gt Drivers WIN98 WINME X USBdriver then click OK 5 Return to a window of Search for new drivers click Next a window of Windows driver file search for the device pops up click Next 6 After the system finishing installing the file automatically a window of USB Print Supported pops up click Finish 7 The printer USB driver process is installed successfully USB printer driver installing steps 1 Click Start Settings Printers 2 Click Add Printer then a window of Add Printer Wizard pops up click Next 3 A window of Click the manufacturer and model of your printer pops up click Have Disk please click Browse select the path as follow CD ROM gt Drivers gt WIN98 WINME and then click OK 4 A window of Install From Disk pops up click OK return to a window of Add Printer then click Next 5 A window of Printer port pops up select Available ports select JMUSB click Next and then show the printer s name If the syst
11. X ON X OFF protocol selectable Serial pin assignments The following table lists the serial connector pin assignments and describes their respective interface signals 45 DP350 User s Manual Pin No Signal Direction Description 1 Frame Ground FG Printer s chassis ground 2 Transmitted Data TXD SD Out Printer has transmitted serial data 3 Received Data RXD RD In Printer has received serial data 7 Signal Ground SG Return path for data control signals 20 Data Terminal Ready DTR out Poste shen he pinter s ready to receive data 13 1 0000000000000 000000000000 25 14 Figure A 3 Serial interface connector pin number A 2 4 Ethernet Interface 10 100Base T Ethernet interface can connect to 10 100M Ethernet Figure A 4 Ethernet interface A 3 Printable Area Note 1 To assure the print quality please make sure the print contents are within the printable area 2 If the print contents exceed the printable area the print head may be damaged Cut Sheet 28mm f Max 203 2 mm l 23mm 23mm Printable area 29mm A The top margin 2 8 0 mm B The right left margins 2 3 0 mm However the maximum printable width is 203 2 mm C The bottom margin 2 9 0 mm 46 DP350 User s Manual Tractor paper Printable area 28mm 213mm 213mm m aaa A The top and bottom margin above and below the perforation 2 8 0 mm B The left and right margins 2 13
12. damage to you or the product Slots and openings on the cabinet and the back or bottom are provided for air ventilation To ensure reliable operation of the product and to protect it from overheating do not block or cover these openings The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should not be placed in a built in installation or kiosk stand unless proper ventilation is provided This product should never be placed near or over a radiator or heat origin and should avoid of direct sunshine Do not locate this product where the cord would be walked on When the cord or the plug is mangled please stop using and get a new one replaced Make sure the old one is far away from the printer so it can avoid someone who does not know the inside story getting damage Do not use in locations subject to high humidity or dust levels Excessive humidity and dust may cause equipment damage or fire Never push objects of any kind into this product though cabinet slots as they may touch dangerous voltage dots or short out parts Don t remove the printer s out cover and repair the printer When needed call or take it to the professional To ensure safety please unplug this product prior to leaving it unused for an extended period The wall outlet you plan to connect to should be nearby and unobstructed This p
13. g Select 15CPI Mode 64 ESC p Select Cancel Proportional Mode 65 ESC x Select Print Quality 66 ESC 4 Select Italic Mode 67 ESC 5 Cancel Italic Mode Weel 68 ESC E Select Emphasized Mode Character 69 ESC F Cancel Emphasized Mode 70 ESC n Select Print Mode 71 ESC q n Select Character Style 72 ESC t n Select Character Table 73 ESC t Assign Character Table 74 ESC R Select International Character Set 49 DP350 User s Manual 75 ESC amp Define Downloaded Characters 76 ESC Copy ROM Characters Set into RAM 17 ESC n Select Deselect User Defined Set 78 ESC 6 Enable Character Set 2 79 ESC 7 Cancel command ESC 6 80 Sl Select Compressed Mode 81 DC2 Cancel Compressed Mode 82 SO Select Double Width Mode 83 DC4 Cancel Double Width Mode 84 ESC W n Select Cancel Double Width Mode 85 ESC w n Select Cancel Double height Mode UU NEN LCS Select Double Strike Mode 87 ESC H Cancel Double Strike Mode 88 ESC n Select Cancel Underline Mode 89 ESC Define and Apply a Style of Scoring 90 ESC Print Data as Characters 91 ESC S n Select Superscript Subscript Mode 92 ESC T Cancel Superscript Subscript Mode 93 ESC C Set Form Length in Lines 94 ESC C NUL Set Form Length in Inches 95 ESC C Set Form Length in Defined Unit 96 ESC c Define Form Format 97 ESC N n Select Skip Over Perforation 98 ESC O Cancel Skip Over Perforation
14. properly 1 7 Printer Self test Function The built in self test function demonstrates that the printer is working properly You can run the test with either tractor paper or cut sheets this section describes the easier way with cut sheets Note You should use paper at least 210 mm 8 3 inches wide to run the self test otherwise the print head would print directly on the platen 1 Make sure the printer is turned off and the paper select lever is at the cut sheet position Raise the back cover Figure 1 8 set paper select lever 2 While holding down the TEAR key turn on the printer The Paper Out and ONLINE LEDs blink which indicates the printer is out of paper 3 Adjust the right paper guide of the back cover to the range of the scale Then adjust the left paper guide to make the distance match the width of the print paper as shown below DP350 User s Manual Figure 1 9 Adjust the right and the left paper guides of the back cover 4 Slide a piece of cut sheet down firmly between the right and left paper guides until it meets resistance The printer loads the cut sheet automatically and begins printing when pressing ONLINE key Figure 1 10 Install cut sheets Warning Always close the printer window while the printer is printing 5 To stop printing temporarily press the ONLINE key 6 To end the self test make sure the printer is not printing press LF FF or LOAD EJECT key to eject cut sheet then turn off the pr
15. 99 ESC Set Left Margin 100 ESC Q Set right Margin 101 ESC D Set Horizontal Tab Positions Format 102 ESC B Set Vertical Tab Positions control 103 ESC Select a VFU Channel 104 ESC b Select VFU Positions 105 ESC 0 Select 1 8 inch Line Spacing 106 ESC 2 Select 1 6 inch Line Spacing 107 ESC 3 Select n 180 inch Line Spacing 108 ESC A Select n 60 inch Line Spacing 109 ESC Select n 360 inch Line Spacing 110 ESC SP Set Character Space 111 ESC fe 2 Select Justification Mode 50 Jotimark
16. EJECT key once the paper would be fed into the printing home position automatically 2 When the paper is at the printing home position press LOAD EJECT key in the offline mode the paper would return to the ready position 3 When the paper is at the general print position not the printing home position press LOAD EJECT key once in the offline mode less than 0 5 seconds the paper is ejected one line Alternatively hold the LOAD EJECT key down the printer would eject one page of tractor paper if the ejectable page length is more than one page If the paper ejectable length is less than one page the paper would feed back to the ready position 4 When the paper is at the tear position press LOAD EJECT key once the printer would eject one page of tractor paper ONLINE 1 If the printer has loaded paper in the offline mode press this key to enter ONLINE mode the ONLINE LED is on and the printer enters into the print mode Press this key in the online mode the printer is offline ONLINE LED blinks and the printer can not print 2 If the paper is at the tear position in the offline mode press ONLINE key the printer would go back to the printing home position of current page or that of the next page 2 4 2 In the Cut Sheet Mode LF FF If the paper is at the print position in the offline mode press the LF FF key once less than 0 5 second the printer would feed the paper one line base on current line spacing setting Alternativel
17. Jolimark User s Manual DP 350 Dot Matrix Printer DP350 User s Manual Declare About Trademark Corporation names and product names are the registered trademarks or commodity names of the corporation Jolimark is a registered trademark of Kong Yue Electronics amp Information Industry XIN HUI LTD EPSON and ESC PK2 are registered trademarks of Seiko Epson Corporation x IBM and IBM 2391 are registered trademarks of International Business Machines Corporation Windows is a registered trademark of Microsoft Corporation 10 11 12 13 14 15 16 DP350 User s Manual Important Safety Instructions Read all of these instructions carefully and thoroughly and save them for later reference The unauthorized operation would lead to malfunction or accident Manufacturers have no responsibilities for the problems which are led by misoperations Follow all warnings and instructions in the manual as well as marked on the product If the printer has been used just now please not touch the print head for overheating Do not put your fingers under the left and right tractor sprocket covers of the tractor when installing the tractor paper Unplug this product from the power outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious
18. Letter Quality is only valid when the printing speed is normal PRINT DIR Select the printing direction of the print head unidirectional bidirectional or selected via software CHAR MODE Select ASCII or Chinese character mode to print when printer receives character printing task INTL CHAR SET Specify the printer internal character set according to different using circumstances of international characters CHARACTER SET Specify character set as Italic Character or Graphic Character CODE PAGE Select the code page according to different national characters use circumstances COPY MODE According to customer s printing requirement select the printing capability AUTO LF If this function is on printer would advance the paper one line automatically after receiving every carriage return instruction After select this function on when the printer has finished printing paper would TEAR OFF be fed to the set tear off position automatically and you should tear off the paper manually TEAR POS Specify the compensated value to aim the continuous paper gap at the tear off bar of printer COVER OPEN After select this function on if the window is open printer would stop printing 35 DP350 User s Manual with an alarm After select this function on printer would carry out black mark detect instruction BLACK MARK so that to make the vertical positioning printing precisely Bills or papers should have b
19. PAN NORWAY DENMARK2 SPAIN 2 LEGAL HOLAND TURKEY ITALICS GRAPHICS USA MULTL PORTUGAL GANADA NORWAY RUSSIAN HUNGARY KAMENICKY TURKEY ICELAND GRK 437 GRK 851 GRK8859 7 GRK 1253 ARAB NLS WINLAT2 ISO LTN1 ISO LTN2 TUR8859 9 ISO LTN9 QUIET NORMA COPY OFF ON BY CONT BY CONTI BYCONT2 BY CONT3 ON ON ON 1920 4800 BPS 2400 BPS 1200 BPS NONE ODD EVEN 7 BIT 1 BIT 2 BIT XON XOFF DiR the hole down the LF FF key and PARK LOAD key for 3 second to enter SETUP MENU SYSTEM PIN TEST 017 02 09 10 17 18 03 04 05 06 07 11 12 13 14 15 19 20 21 22 23 Figure 3 13 Current menu setting 29 08 16 24 DP350 User s Manual Note 1 The items printed in shadow are the current settings 2 When select the compress printing in the setup menu high speed printing is invalid 3 Black mark function is optional It can be set up according to the customers requirement If the fittings of black mark do not install the black mark item should be closed 4 Printer would print out the menu according to the selected interface 1 Make sure the printer is in online mode ONLINE LED is on at the same time holding the LOAD EJECT FF LF keys for 3 seconds e The PAPER OUT LED and ONLINE LED would blink twice simultaneously which indicates that the printer enters the menu setup system The title and main menu are printed out firstly as the following figure shown the default settings are underlined Print head stays under the cur
20. RS For which device do you want to add a port NS Mm Enter the Printer Name or IP address and a port name for the desired device Printer Name or IP Address 1221 68 0 240 Port Name iP_1 92 168 0 240 lt Back Cancel 6 A window of Additional Port Information Required pops up select Custom in the Device Type then click Settings 13 DP350 User s Manual Add Standard TCP IP Printer Port Wizard Additional Port Information Required The device could not be identified NS The device is not found on the network Be sure that 1 The device is tumed on 2 The network is connected 3 The device is properly configured 4 The address on the previous page is correct If you think the address is not correct click Back to return to the previous page Then correct the address and perfom another search on the network If you are sure the address is correct select the device type below Device Type C Standard Generic Network Card of Custom lt Back Next gt Cancel 7 Awindow of Port Settings pops up Affirm that Port name and Printer name or IP address are correct Protocol is RAW and Port Number is 9100 click OK Configure Standard TCP IP Port Monitor Port Settings Port Name IP 92 168 0 240 Printer Name or IP Address fi 92 168 0 240 r Protocol Raw C LPR r Raw Settings Port Number n 00
21. and the super high speed mode If pr Letter mode is set through online aptitude parameter setting or menu setup mode ess SPEED key on the control panel when offline printer print speed will switch among letter mode high speed mode and super high speed mode If any other modes not including letter mode is set through online aptitude parameter setting or menu setup mode press SPEED key on the control panel when offline printer int speed will switch among normal speed mode high speed mode and super high pr speed mode Note When using tractor paper if paper is out please press LOAD EJECT key or LF FF key to feed paper after loading paper again 9 DP350 User s Manual 2 4 Other Function Descriptions of Control Panel 2 4 1 In the Tractor Paper Mode TEAR 1 In the offline mode if the paper is at the print position press TEAR key once and the printer feeds paper to the tear position 2 In the offline mode if the paper is at the tear position press TEAR key once and the printer ejects paper to the next page or the printing home position of the current page LF FF In the offline mode if the paper is at the print position press the LF FF key once less than 0 5 second the printer would feed the paper one line base on current line spacing setting Alternatively hold the LF FF key down the printer would load one page of tractor paper LOAD EJECT 1 When the paper is at the ready position press LOAD
22. click settings 16 DP350 User s Manual Add Standard TCP IP Printer Port Wizard Additional Port Information Required The device could not be identified NS The device is not found on the network Be sure that 1 The device is tumed on 2 The network is connected 3 The device is properly configured 4 The address on the previous page is correct If you think the address is not correct click Back to return to the previous page Then correct the address and perfom another search on the network If you are sure the address is correct select the device type below Device Type C Standard Generic Network Card of Custom lt Back Next gt Cancel 8 A window of Port Settings pops up Affirm that Port name and Printer name or IP address are correct Protocol is RAW and Port Number is 9100 click OK Configure Standard TCP IP Port Monitor Port Settings Port Name IP 92 168 0 240 Printer Name or IP Address fi 92 168 0 240 r Protocol Raw LPR l r Raw Settings Port Number n 00 LPR Settings Bueue Name LPR Byte Counting Enabled CT SNMP Status Enabled Community Name public SNMP Device Index Cancel 17 DP350 User s Manual 9 Return to Additional Port Information Required click Next 10 A window of Completing the Add Standard TCP IP Printer Port Wizard p
23. e high speed mode and the red LED denotes the super high speed mode 2 3 Control Panel Basic Function Description ONLINE Press ONLINE key to switch between online mode and offline mode At the state of paper out press LOAD EJECT key once the paper would be fed into the printing home position automatically when the paper is at the ready position In the tractor paper mode and press LOAD EJECT key once the paper would eject one page LOAD of tractor paper when it is at the tear position or just feed paper When it is at other EJECT positions press LOAD EJECT key once the tractor paper would eject one line Alternatively hold the LOAD EJECT key down the printer would eject one page of tractor paper If in the cut sheet mode press the LOAD EJECT key the paper would be entirely ejected from the printer If the paper is at the print position press the LF FF key once in sleep or offline mode the LF FF printer would feed the paper one line Alternatively hold the LF FF key down the printer would feed one page of tractor paper or eject the cut sheet In the tractor paper mode in sleep or offline mode press TEAR key to switch between TEAR the tear position and the printing home position SPEED In the offline mode pressing SPEED key can switch among normal speed mode or letter speed mode the high speed mode and the super high speed mode Note Print speed is divided into Normal print mode letter mode or normal speed mode the high speed mode
24. e sure it moves smoothly 9 Please put the gap adjust lever to original place and close the window after the ribbon cartridge is installed NOTE 1 When your printing becomes faint you need to replace the ribbon cartridge Otherwise the print quality would be affected and the print head may be damaged 2 To remove the old ribbon cartridge first make sure the power is turned off move the print head to the center of the printer Then grasp the ribbon cartridge handle on either side and lift it out of the printer 3 Please use the Jolimark JMR120 ribbon cartridge only Manufacturer will not honor warranty when using unauthorized ribbon cartridge za DP350 User s Manual 4 Please turn the ribbon knob in the direction as the arrow shown 1 6 Connecting the Power Cord 1 Make sure the printer s power is turned off O mark on the power switch is pressed down 2 Make sure the voltage required by the printer matches that of your electrical outlet 3 Plug one end of the power cord into the printer s power supply inlet As figure 1 7 shown 4 Plug the other end of the power cord into a properly grounded electrical outlet Power switch Power supply inlet Sy 1 Electrical outlet Figure 1 7 Turn off the printer Power cord Note 1 If the rated voltage and your outlet voltage do not match contact your dealer for assistance Do not plug in the power cord 2 Adopt the electrical outlet connecting the ground
25. eeaeaeeeceeeeeeeecsaeeeeeeeesesecesaaeeeeeeeesesseieaseeeeeeess 4 1 7 Printer Self test Function eren nnne nnn nnn nenne aa tenen nennt aAA EE nnn 4 1 8 Connecting the Printer to Your Computer sssssssssseseseeseeeneeen eee nerreren enne nennen nnn 5 1 8 1 Connecting to the Parallel Interface esses nennen nnne nennen nnne en 6 1 8 2 Connecting to the USB Interface sees esee eene nnne nnne nennen nennen nn 6 1 8 3 Connecting to the Serial Interface oomocccnninicicnnnnncccnnnnonncnoncarnnnnnnnnoncnnnnnannn nnne nnne ennt 7 1 8 4 Connecting to the Ethernet Interface sssssssss sessi enne nn 7 1 9 Installing Printer DFIVer ieri AA 7 1 10 Network Settings x A eater recetas te dtes A tefte d eed 9 1 10 51 Connecting PHMer a d bu dt e eae s iom a 9 1 10 2 Setting IP Address ie ete etna a i rei REPRE EU da LES 10 1 10 3 Installing Printer Network Driver esses essen nnne nnne nennen entree nnne 12 Chapter 2 Control Panel eeeeeseeeeeeeeee crec 19 2 1 Control Panel ee Re a a e ELD T naa Le an et Neen ol deed 19 2 2 TED Description e eee eee eee auo sed valde uerit de t e rh neue rp 19 2 3 Control Panel Basic Function Description ooooonooocccconccccocononoccncncnnoncnnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnos 19 2 4 Other Function Descriptions of Control Panel eene nene 20 2 4 1 In the Tractor Paper Mode ooooocococccccoc
26. eeding secure them to a leg of the stand if possible 1 5 Installing the Ribbon Cartridge 1 Before installing the ribbon cartridge make sure the printer is turned off Note Never replace the ribbon cartridge when the printer is connected with power Printer may start to work suddenly which may hurt you 2 Open the printer window As shown below _ Printer window Print head Figure 1 4 Open the window 2 DP350 User s Manual 3 Put the gap adjust lever to the uppermost position 4 Slide the print head to the middle of the printer shown as figure 1 4 Note Never move the print head while the printer is on or it may damage the printer Also if you have just used the printer let the print head cool for a few minutes before you touch it 5 Please push out the ribbon nip according to the label on the ribbon cartridge Ribbon cartridge JMR 120 Ribbon knob Pa Ribbon core Ribbon nip Figure 1 5 Ribbon cartridge 6 Hold both sides of the ribbon down firmly to fit the plastic hooks into the printer slots Then put the ribbon nip between print head and ribbon guide slice press it down until it click into place shown as figure 1 6 Ribbon guide slice Print head Figure 1 6 Install ribbon cartridge 7 Turn the ribbon knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install 8 Slide the print head from side to side several times to mak
27. eet position according to the paper type Figure 3 1 Adjust the gap adjust lever 2 Close the window and pull paper select lever toward the cut sheet position Figure 3 2 Adjust the paper select lever 3 Raise the printer back cover to the proper position shown as figure 3 3 then turn on the printer 23 DP350 User s Manual Back cover Figure 3 3 Adjust the position of the back cover 4 Slide the right paper guide of the back cover to the range of the scale Then adjust the left paper guide to make the distance match the width of the print paper Shown as below Figure 3 4 Adjust the right and the left paper guides 5 Slide a piece of cut sheet down firmly between the right and left paper guides until it meets resistance The printer loads the sheet automatically shown as below Figure 3 5 Install cut sheet 6 Adjust the printing home position according to the steps of chapter 2 4 5 if necessary Note Don t feed the paper with paper feed knob or it would influence the paper not feeding properly 3 1 2 Loading Tractor Papers If the print paper is the tractor paper please refere to the following guide 1 Make sure the printer is powered off and open the window of the printer refers to chapter 2 7 of this manual pull the gad adjust lever to tractor paper position according to the paper type 24 DP350 User s Manual Figure 3 6 Adjust the gap adjust lever 2 Close the window and set
28. eject paper manually In general it s better not to use it 2 7 The Gap Adjust Lever The gap adjust lever lets you specify the correct setting for your printing material It is factory set for standard office paper POSITION PAPER TYPE 1 reserved 0 Cut sheet 1 2 plies 2 3 plies podes 3 4 plies 4 reserved 5 reserved Figure 2 3 the gap adjust lever 22 DP350 User s Manual Chapter 3 How to Use the Printer Here are the steps of using printer 1 Install the printer as the chapter 1 connect the printer to your computer and install the driver correctly 2 Load the correct type of paper 3 Set the printer if necessary 4 Send the print command to the printer to print 3 1 Loading the Paper In addition to printing on cut sheets and tractor papers your printer can also print on a wide variety of paper types including multi ply papers labels and envelopes Caution When printing on multi ply paper as it is thicker than general paper it needs the bigger print force so printing past or at the edge of these papers can damage the print head Please make sure the printing contents are all within the printable area while printing The correlative printable area see the Appendix A for reference 3 1 1 Loading Cut Sheets 1 Make sure the printer is powered off and open the window of the printer refers to chapter 2 7 of this manual pull the gad adjust lever to cut sh
29. em is not installed by other printer driver process the printer is treated as default printer by the application process of Window98 environment click Next Otherwise according to prompt choose the printer is default Yes click Next choose Yes recommended click Finish A window of Printer test page completed pops up click Yes 6 The printer driver process is installed successfully 1 10 Network Settings Please use Jolimark network setting software NetFinder to set the IP address for Jolimark printers which can be found in the CD or downloaded from www jolimark com Note The network printing function needs the operation system of Windows 2000 or above 1 10 1 Connecting Printer Power on the printer connect with the Ethernet cable which has been connected to LAN and look into the information of Ethernet LED to ensure the printer has entered into the normal connection DP350 User s Manual Yellow LED Green LED Description ON Blink Connecting to network OFF OFF Not connecting to network 1 10 2 Setting IP Address 1 Run NetFinder Software Double click NetFinder exe in the PC which connects the printer in the same LAN The figure of the software is shown as follows Button description Exit Exit from the software Netrinder Search Search printers in the same LAN Assign IP Modify the IP address and other settings for the specified printer 2 Sea
30. ent Copy setup mode Green denotes the quiet mode orange denotes the normal mode and Red denotes the copy mode 3 In Copy setup mode press LF FF key can switch the printer among quiet mode normal mode and copy mode 4 After setting the Copy setup mode Long press SPEED key TEAR key for about 3 seconds the printer presents 3 which indicates the printer has saved the setting and exited the Copy setup mode 5 You could also set Copy setup mode through driver or menu setup mode See details in User s Manual 2 4 5 Micro Adjust of the Printing Home Position and the Tear Position Operation steps of adjusting the printing home position the printing home position of cut sheet is separated with that of the tractor paper The following is use tractor paper for example 1 Turn on the printer Pull the paper select lever to tractor paper mode press LOAD EJECT key to load tractor paper 2 Press ONLINE key to ensure the ONLINE LED blinks Hold on pressing ONLINE key for about 3 seconds till the printer beeps once The ONLINE LED and PAPER OUT LED blinks alternately Note Don t press SPEED key now or the printer can t enter the micro adjust mode 3 Press LF FF and LOAD EJECT keys to adjust the printing home position 4 Press the ONLINE key again to save and quit the alternate mode after finishing adjusment The operation step of adjusting the tear position is basically the same with that of the printing home position But the excl
31. es nennt nennen 26 921 4 Loading Labels nai ree o nbn neam 27 3 1 5 Loading Envelopes dol 27 3 2 Changing the Printer Settings ssssssssssssssssssssseeene eene n nennen nennen nennen nnne erre 28 3 2 1 Setting Printer Parameter Through the Control Panel seen 28 3 2 2 Online aptitude Parameter Settings sessi nnne nnn 30 3 3 Printer Setting Descriptions sssssssssssssssssssseeeeee eene eene enne nennen nennen nnn nnne nnne 35 3 4 Restore the Default Settings sssssssssssssssssssssseene eene eene nennen nennen nennen rennen 36 Chapter 4 Troubleshooting eeeeeeeeeeeeeeeeeeeee nec 37 4 1 Power SUpply nitet eee eet tene ier Pee s 37 4 2 Printing Problems vede ote tee is cated Sa ata t berg etectt rep Be adtece hudcateoecetudtesechebionmean facets TREE 37 4 3 Paper Handling t t ee n ie edat a en rb end td D 39 4 4 Alignment Adjust Mode rrt oderint A Pend ia Doa Sire ont d 40 Chapter 5 Printer Maintenance and Technical Service eese 42 551 Printer Cleaning o uiis edt d e eiae SEU Ier OR ped eT ee AERE date veces 42 5 2 Contact the Technical Service Centre ssssssssssssssssseeeenen ennemis 42 Appendix A Specifications ences eese eeeeeeeee eene cr 43 A 1 General Specification pee ue pe Do un dace Hetero epe eae einai 43 A 2 Interface Specifications eene nenne
32. have just finished using the printer let the print head cool for a few minutes before you touch it 4 Please use a soft cloth for cleaning do not use combustible solvent 5 2 Contact the Technical Service Centre If malfunction occurs and can not be solved through the operation shown in 4 2 the components of the printer are damage during using or you need to buy some consumables please contact the nearest technical service centre 42 DP350 User s Manual Appendix A Specifications A 1 General Specification Item Description Printing method 24 pin Dot Matrix Impact Printer ae Bidirectional logic seeking Printing width 80 columns 10cpi 203 2 mm ASCII Speed 10 CPI 12 CPI E ET Letter 102 CPS 122 CPS Normal speed 150 CPS 180 CPS High speed 300 CPS 360 CPS Super high speed 400 CPS 480 CPS Print head Wires 24 Pins Diameter of wire 0 22 mm Resolution 360 x 360 dpi Max Character set ASCII 17 international character sets U S A France Germany U K Denmark I Sweden Italy Spain Japan Norway Denmark Il Spain Il Latin America Korea LEGAL Holland Turkey Code page U S A MULTI PORTUGAL CANADA NORWAY EAST EURO CYRILLIC RUSSIAN HUNGARY KAMENICKY TURKEY ICELAND BULGARIA MAZOVIA GRK 437 GRK 851 GRK8859 7 GRK 1253 ARAB NLS ARAB EXT WIN LAT1 WIN LAT2 ISL LTN1 ISO LTN2 TUR8859 9 ISO LTN9 KBL LATIN 7 Font ASCII
33. he even line would move right with one step the adjusted value is decrease Press ONLINE key to check the result 40 DP350 User s Manual TEAR Switch to the next DPI adjust state ONLINE Store and print the current settings 4 Restart the printer and exit the alignment adjust mode Note Alignment adjust mode would affect the printing quality think over before adjust it and strict to the instructions while adjusting 41 DP350 User s Manual Chapter 5 Printer Maintenance and Technical Service 5 1 Printer Cleaning a SPEARS E A Ss 7 _ a Hs 1 UE AAA gt 2 TD n Carriage shaft Figure 5 1 Printer cleaning Periodical cleaning and cleaning tool Periodical cleaning Every three months or 300 working hours Cleaning tool Dry cloth Use soft cloth while cleaning metal Cleaning carriage shaft There is a layer of oil covered on the carriage shaft which guarantees the carriage runs smoothly But the oil is easy to absorb dust please clean the dust with soft cloth first and then add proper lube NYE180 lube of NYE Company is recommended move print head back and forth to make lube scattered Cleaning the form feed path Wipe off wastepaper clean dirt and dust Note 1 Turn off printer and pull out the power cord before cleaning 2 Being used under dust circumstance the carriage shaft may stack much dust and affect the print quality 3 If you
34. heet 52 82 g m Multiple paper each page 40 58 g m Width mount 101 6 254 mm Smallest label 63 5 mm x 23 8 mm thickness Label Thickness mount 0 07 0 09 mm Total thickness 0 16 0 19 mm Weight 68 g m Maximum paper 0 52 mm Copy capability Copy capability 1 4 Quiet mode Original 1 page Normal mode Original 2 3 pages Copy mode Original 3 4 pages 0 065 mm page print twice 0 065 mm page print once 0 065 mm page print once Auto function Optional Paper edge detect Black mark detect Compress printing Support graph and character compress printing Special function Automatic Pin Break Compensation Automatic Pin Rotation Replacement Automatic Emulation Match Online Aptitude Parameter Setting Physical f dimensions 384 width x 280 depth x 139 height mm Weight Approx 6 Kg Environmental conditions Temperature 5 35 C Operating environment Humidity 25 80 RH No condensation Temperature 40 55 C Storage environment Humidity lt 93 RH 40 C No condensation Power requirements Rated voltage 220 V AC Rated frequency 50Hz 60Hz D Operation power 53 W Max power 236 W 3 Standby power 2 9 W Power consumption Note Only when the produce doesn t connect power supply could consume zero energy Certificate CE Certificate Note Al
35. inter ASCII Self test mode Jolimark DP350 VX X XXXXXXX XX KX SN XXXXXXXXXXX W 8 4 0123456789 lt gt ABCDEFGHUKLMNOPQRSTUVWXYZ N ab 8 amp 0123456789 lt gt ABCDEFGHIKLMNOPQRSTUVWXYZ abcd 8 amp 0123456789 lt gt ABCDEFGHIKLMNOPQRSTUVWXYZT V abcde Figure 1 11 ASCII Self test mode Note If the self test did not print satisfactorily see Chapter 4 If it prints correctly go on to the next section 1 8 Connecting the Printer to Your Computer The printer configures with a parallel interface two USB interfaces a serial interface or an Ethernet interface According to the specific interface standards Connect the printer to the computer with the correct cables Before you begin place the printer upright as shown in figure 1 12 This makes it easier to connect the cable DP350 User s Manual Parallel interface Serial interface Ethernet interface USB interface USB interface Figure 1 12 Lay the back of the printer upwards Note Before connecting the parallel interface or the serial interface please make sure the power of the printer is shut down Only after tighten the cable could turn on the printer or it would damage the printer 1 8 1 Connecting to the Parallel Interface 1 Turn off both the computer and the printer Plug the parallel cable connector securely into the printer s parallel interface Squeeze the wire clips together until they loc
36. internal pre set address IP 10 0 0 1 Subnet Mask 255 255 255 0 automatically It is suggested that printer s IP set to static in actual usage which can cut down the time when initializing the Ethernet interface as the printer is turned on and prevent IP conflicts The dynamic address used in printer may conflict with another one The network segment part of the IP address and Subnet Mask must be the same as those of PC connecting with a printer For example the efi DP350 User s Manual address of working PC is 192 168 0 1 255 255 255 0 IP Subnet Mask then which of printer should be set to 192 168 0 x 255 255 255 0 x 2 254 and should avoid the IP in used It is not restricted for NetFinder to search printers in the same network but different segment parts can not stride gateway Relative glossary of IP address may refer to corresponding information 2 Setting printer s IP address Select the printer information to be modified black frame appears click Assign IP key Set the IP in the dialog box appearing Assign IP Address x Ip 192 168 0 240 Cancel 121 255 255 255 0 Subnet Mask 255 255 255 0 Default setting Default Gateway 255 255 255 255 Use DHCP Hu Reload Timer W Close this window on success 10 seconds remaining A Check the Use DHCP if need to assign dynamic address the settings above would be disabled automatically Please make sure there is a DHCP serve
37. is a 24 pin 80 column dot matrix printer offering a wide range of features and multiple functions It can be widely used in tax mail telecom police hospital insurance finance stock customhouse cabaret aviation and transport etc Printer Features e Install print paper easily The installation design makes you operate easily install paper rapidly and save your time e Tear off function This causes tractor paper to be automatically fed to the tear off position at the edge of the window cover for easy tear off at the perforations after printing This zero tear off capability helps eliminate paper wastage e Facility switch between cut sheet and tractor paper Feed the tractor paper back to the installing position through LOAD EJECT key on the control panel pull the paper select lever to the cut sheet position Insert the cut sheet from front to print If you want to use tractor paper again pull the paper select lever back to the tractor paper position after cut sheet printing Then press LOAD EJECT key tractor paper may be fed to the printer again e Eject function The function allows the user eject the tractor paper through the facility key on the control panel e Select the data transfer interface function automatically The printer configures with a parallel interface two USB interfaces a serial interface or an Ethernet interface according to the specific interface standards Connect the printer to the computer with the c
38. k in place on either side of the connector Shown as figure 1 13 Parallel interface Parallel cable Figure 1 13 Connect to the parallel interface 2 Plug the other end of the cable into the computer s parallel interface and make sure it is connected fast 1 8 2 Connecting to the USB Interface 1 Plug the USB cable A end flat shape into the computer s USB interface 2 Plug the USB cable B end square shape into the printer s USB interface As shown in figure 1 14 Note Don t impact the plug after connecting to the USB cable USB interface USB interface USB cable Figure 1 14 Connect to USB cable DP350 User s Manual 1 8 3 Connecting to the Serial Interface 1 Turn off both the computer and the printer Plug the serial cable connector securely into the printer s serial interface Tighten the screws on either side of the connector As shown in figure 1 15 Serial cable y ppo Serial interface 7 Figure 1 15 Connect to serial interface 2 Plug the other end of the cable into the computer s serial interface make sure it connects tightly 1 8 4 Connecting to the Ethernet Interface Plug the RJ 45 crystal end of the Ethernet cable into the printer Ethernet interface and plug the other end into the LAN Shown as figure 1 16 Ethernet cable Ethernet interface Figure 1 16 Connect to the Ethernet interface Note The detail instructions of network setting please refer to the User s Manual
39. l the technical instructions in this user s manual are the laboratorial measurements which achieved under national standard store and work environment room temperature the measuring paper accords with the specification in this user s manual 44 DP350 User s Manual A 2 Interface Specifications Your printer can be equipped with a parallel interface two USB interfaces a serial interface or an Ethernet interface The printer switches automatically to the appropriate interface when it receives data A 2 1 Parallel Interface The parallel interface has the following characteristics Data format 8 bit Synchronization STROBE pulse Handshaking BUSY and ACKNLG signals Signal level TTL compatible 18 1 36 Figure A 1 Parallel interface connector pin number A 2 2 USB Interface The following table provides the standardized contact terminating assignments by number and color for Series A and Series B connectors of Full speed USB 2 0 Contact Number Signal Name Color 1 VBUS Red 2 D White 3 D Green 4 GND Black Figure A 2 USB B type connector A 2 3 Serial Interface The serial interface has the following characteristics Baudrate bps 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps selectable Word length 7 or 8 bit Selectable Start bit 1 bit Parity bit Odd even or none selectable Stop bit 1 bit Handshaking DTR protocol
40. lack mark on the surface PIN SWITCH After select this function on printer would switch different pins to print table line automatically BAUD RATE Specify the printer serial data transfer rate PARITY Specify the parity bit for serial data transfer DATA BIT Specify the serial data bits STOP BIT Specify the serial data transfer stop bit Specify the protocol of printer serial data transfer as software control RROTOCOL XON XOFF or hardware control DTR PIN TEST dn the broken pin Printer would automatically replace it with other pin to 3 4 Restore the Default Settings 1 Hold on TEAR LOAD EJECT and LF FF keys on the control panel at the same time while turning on the printer The LEDs of the PAPER OUT and ONLINE on the control panel blink 3 times respectively at the same time and the printer makes two beeps to confirm that the printer s factory settings have been restored 2 Loosen the keys and switch the printer off and on again 3 After these steps the printer s factory settings work Note After restoring all the factory default settings network setting parameters resume default value at the same time 36 DP350 User s Manual Chapter 4 Troubleshooting Most problems you may encounter while operating your printer herein have simple solutions for those problems You can check the operation of your printer using the self test See Printer self test function on chapter 1 7 If the self test works properly
41. lect lever should in the cut sheet position otherwise it should in the tractor paper position 3 After loading paper in cut sheet mode the printer would print out the current setting automatically In tractor mode after install the paper to the tractor once you press LOAD EJECT key the printer would load paper to printing home position and start to print the current setting 28 VX X XXX XXXXIXXIXX CHARACTER FONT ENG PITCH CHI PITCH LINE SPACING FORM LENGTH FORM LOCK L_SPACING LOCK PAGE SKIP COMPRESS PRINT DP350 User s Manual JOlimark DP350 Current Setting Report OCR B 5 5 INCH OCR A 6 INCH SYSTEM SETUP LANGUAGE EMULATION PRT QUALITY PRINT DIR CHAR MODE INTL CHAR SET CHARACTER SET CODE PAGE COPY MODE AUTO LF TEAR OFF TEAR POS COVER OPEN BLACK MARK PIN SWITCH SWEDEN LATIN AM EAST EURO BULGARIA ARAB EXT KBL FORM LEN ITALY KOREA CYRILLIC MAZOVIA WIN LAT1 LATIN 7 BAUD RATE PARITY DATA BIT STOP BIT PROTOCOL Please press the ONLINE key to enter the online status SN XXXXXXXXXXXXXXKXXXKX SANS SER COURIER PRESTIGE SCRIPT 12 CPI 15 CPI PROPORTIONAL 7 5 CPI 5 LP 8 LPI 3 INCH 3 5 INCH 11 3 INCH 4 INCH 5 INCH 7 INCH 8 5 INCH LETTER A4 12 INCH OFF ON OFF ON OFF ON OFF ON CHINESE IBM LETTER UNI DIR AUTO CHINESE U S A FRANCE GERMANY UK DENMARK 1 SPAIN1 JA
42. n nennen nne nora trn nennen re rrne nnne enn nnns 45 A21 Parallel Interface iub te d esL a LATE rea xtate edd Pee ELT RAS 45 A 2 2 USB Interfaces Ete ee niet me tt dee eee PE eed 45 AL Serial Interface loi aee onte Med e pte ete ended 45 A 2 4 Ethernet Interface esses esse sessi ena nennen naeh n ta tane sts nn sh sess anra ats ss senta rane nnne denas 46 AS Printable Area 4c RUN A A I ceca E ERE YR ET DN DOR A ER NL divans eee eye 46 Appendix B Command Summary ceeeeeeeeeeeeeeee eene nennen tran nene tnn nian n nnn nsns nnns nain nnns nennen 48 DP350 User s Manual Chapter 1 Preparation 1 1 Unpacking and Checking Check the following items in the packing box if any of these items is missing please contact your dealer Figure 1 1 Packing list A Printer B Ribbon cartridge JMR120 C Driver CD Including user s manual and driver D Power cord E Facility user s guide 1 2 Removing the Protective Materials 1 Open the packing box take out the printer 2 Save all the original packing materials so that it can be used when transporting the printer 1 3 Main Parts of the Printer Figure1 2 and figure1 3 show the main parts of DP350 Gap adjust lever Printer window Print head Ribbon cartridge Paper feed knob Control panel Figure 1 2 Main parts of the printer front view DP350 User s Manual la DUE PEDE ee ee ee UR 8 a f A _
43. nd clear the jam 3 If an error occurs when you switching between cut sheets and tractor paper make sure the paper select lever is in the correct position 4 If the printer still does not work correctly turn off the printer and contact your dealer or a specified Jolimark service center e The print is faint or uneven Phenomenon 1 Printed characters have parts missing at the top or bottom Solutions The ribbon cartridge may not be installed properly See chapter 1 5 Phenomenon 2 The printout is faint Solutions The ribbon may be worn out Replace the ribbon as described on chapter 1 5 The ribbon can not move smoothly Solutions The ribbon may be worn out Replace the ribbon as described on chapter 1 5 e Dots are missing in printed characters or graphics Phenomenon 1 A line of dots is missing in the printout Solutions The print head may be damaged Stop printing and contact your dealer or a specified Jolimark service center to have the print head replaced Phenomenon 2 Dots are missing in random positions Solutions The ribbon may be damaged Replace a new one Printed characters are not what you expected Phenomenon 1 The fonts or characters you sent with your software did not print Solutions Check whether the driver is correctly installed for your printer For instructions see chapter 1 9 Phenomenon 2 The font selected on the control panel can not be printed Solutions Your software may be overriding you
44. nd then install 80 columns tractor paper correctly 2 In the online mode press and hold on the LOAD EJECT key and TEAR key until the PAPER OUT and ONLINE LEDs blink simultaneously the printer enters the alignment adjust mode and print out the DPI alignment setting 3 After entering the alignment adjust mode press the following keys to adjust the degree of make columns EJECT LOAD Each press this key the even line would move left with one step the adjusted value is increased Press ONLINE key to check the result LF FF Each press this key the even line would move right with one step the adjusted value is decrease Press ONLINE key to check the result TEAR Switch to the next DPI adjust state ONLINE Store and print the current settings 4 Restart the printer and exit the alignment adjust mode Alignment test and adjusting procedure of copy mode adjustment 1 Turn on the printer and then install 80 columns tractor paper correctly 2 In the online mode press and hold on the LF FF key and TEAR key until the PAPER OUT and ONLINE LEDs blink simultaneously the printer enters the alignment adjust mode and print out the DPI alignment setting 3 After entering the alignment adjust mode press the following keys to adjust the degree of make columns EJECT LOAD Each press this key the even line would move left with one step the adjusted value is increased Press ONLINE key to check the result LF FF Each press this key t
45. ned on the printer should be in normal working condition as well 2 Under the operation systems of WIN 2000 WIN XP VISTA WIN7 Click Start Settings Printers Under the operation system of Windows 8 click Desktop in the main panel firstly and then double click and enter into the window of Control panel click Hardware and Sound to find Devices and printers at last open the window of Devices and printers 3 Right click DP350 select Properties 4 Click Printer settings in the property page 30 DP350 User s Manual 5 Printer settings are classified into three levels the first level is the normal items the second level is maintenance items and the third level is non driver settings Items shown in Printer Settings are normal items Click Printer maintenance button in Printer settings the items which in the popped out window of Printer maintenance are the maintenance items Click Non driver print setup button in Printer maintenance the items which in the popped out window of Non driver print setup are the non driver settings amp Jolimark DP350 Properties General Sharing Ports Advanced Device Settings Es Printer settings Print Speed Abe Print Dir bc Current NORMAL Current AUTO 2 Tof Cut Sheets Copy Mode Current 20 60 INCH Current NORMAL Tof Continuous s Tear Pos Current 20 60 INCH Current OFF Compre
46. nstall printer network driver 1 Click Start Settings Select Printers 2 Click Add printer then a window of Add Printer Wizard pops up click next then please read 12 DP350 User s Manual the select guide carefully Such as select Local or Network Printer then click next 3 A window of Select the Printer port pops up select a port you want your printer to use For example select Create a new port select Standard TCP IP Port in the port click next Add Printer Wizard Select the Printer Port Computers communicate with printers through ports Select the port you want your printer to use If the port is not listed you can create a new port Use the following port LPT1 Printer Port LPT2 Printer Port LETS Printer Port COM1 Serial Port COM2 Serial Port PM Serial Port zi Note Most computers use the LPT1 port to communicate with a local printer Create a new port Type Standard TCP IP Port lt Back Cancel 4 A window of Add standard TCP IP Printer Port Wizard click Next 5 A window of Add Port pops up enter the IP address reported by the Setting printer s IP address in the Printer Name or IP Address column Take IP address 192 168 0 240 for example Port Name is created automatically after finishing filling in IP address Add Standard TCP IP Printer Port Wizard xj Add Port
47. ntact your dealer or a specified Jolimark service center for advice Do not plug the power cord to the electrical outlet again 4 2 Printing Problem The printer does not print Phenomenon 1 The ONLINE LED is on but nothing is printed Solutions 1 Check whether the Driver is installed properly for your printer as described on chapter 1 9 Check the driver s printer settings 2 Check both ends of the interface cable Make sure the cable meets both the printer and computer specifications Phenomenon 2 The ONLINE LED and PAPER OUT LED blink the printer beeps once Solutions The printer may be out of paper Load paper in the printer Phenomenon 3 The printer sounds like it is printing but nothing is printed Solutions 1 The ribbon cartridge may not be installed properly See chapter 1 5 2 The ribbon may be worn out Replace the ribbon 3 The gap adjust lever may be too high If so move it to the corresponding thickness position with the paper 237 DP350 User s Manual 4 Check if the printer entered into overheating protective state Phenomenon 4 The printer makes strange noise while printing Solutions Turn off the printer and check for a paper jam a ribbon jam or other problems Phenomenon 5 The beeper sounds some times and the ONLINE LED is off Solutions 1 Switch off the printer and power on again 2 If the ONLINE LED stays off check for a paper jam or ribbon jam If it does turn the printer off a
48. ococococococacnonanonnncocnnncnnnnnnanncnnnn nn nn nnanan cnn nana cn rra nann tanen sein nna 20 2 4 24n the Cut Sheet Mode e o e p ie e D CREER Le eia ede eee 20 2 4 3 Prnt SPCC ey sess cy et t oi e Me tend Pob qe ases ee ead bee o pe guest ale beer ohne 20 2 4 4 Copy Setup Mod8 oooococcocccococccccconccocnonanonnonononnnnn nano nane nne snae sni nene rra nara n nan nn assi nass essit rane s sn seni nna 21 2 4 5 Micro Adjust of the Printing Home Position and the Tear Position ssesssssssss 21 2 4 6 Feed Paper to the Tear Position cccscseccceeeeeeeensnee cece eeeetenaaaeeceeesesedenseaeeaeeesessseeenaeaeeesesseneaaa 21 2 4 7 Other Functions of the Control Panel sss esses seen sinit 22 2 b Paper Select Lever aho et dd e d e GAA an ota de A 22 2 6 Paper Feed Krob 2 oett ef eere ica a NAS 22 2T The Gap Adjust ever e Ede ep e He AA etd e 22 Chapter 3 How to Use the Printer eeeseeeeeeeeeeeeeeeeeee seen nennen nennen nennt nnne n nnn annt nnne 23 3 1 Loading the PapeT oooooconcconcccncconnconnconononnnonnnonnnonnno nono ener nne rne rne rne rine rne rne rne nnne rine rne rene n nnns nennen nns 23 S213 Loading Gut Sheets ns 5 t er e ex t e ER E eee abide 23 3 1 2 Loading Tractor Papers i ide rer gece tea tata ied rn dee Ue exa e uade ee Xe Ped dias 24 DP350 User s Manual 3 1 3 Loading Multi ply Papers essssssissssssessesee eene eene n rn nte nent
49. ops up click Finish 11 Return to Printer Ports click Close Available port types ThinPrink Print Pork Monitor For VMWare Mew Pork Type Mew Pork 12 Return to Properties make sure the network port is selected click Apply and then click Close Thus printer s network port setting is finished 2 Jolimark DP 350 Properties General Sharing Ports Advanced Device Settings pe Printer settings 119 Jolimark DP350 Print to the following port s Documents will print to the first free checked port Description Printer O COM3 Serial Port O COM4 Serial Port O FILE Print to File O USB Virtual printer port fo O USB Virtual printer port fo 1 Standard TCP IP Port Jolimark DP350 D KY LocalPot l MI Add Port Enable bidirectional support C Enable printer pooling 18 DP350 User s Manual Chapter 2 Control Panel 2 1 Control Panel Include 5 keys and 3 LEDs shown as figure2 1 Onine SPEED TEAR LF FF LOAD EJECT ONLINE Y omine pnl nona md Paper Out PAPER OUT ONLINE SPEED y Micro Adjust 4 y 3 Sec Figure 2 1 Control panel 2 2 LED Description LED OFF ON BLINK PAPER OUT Normal Paper out or malfunction ONLINE E Online Offline The green LED denotes normal speed mode or letter speed mode the yellow SPEED LED denotes th
50. orrect cables The printer would switch the correct interface according to the type of data automatically e Emulation The printer supports the Epson ESC PK2 and IBM 2391 emulations as standard e Break pin compensation function User can set the printer to print using the pin which is in good condition to compensate the break pin e Pin switch rotation function User can set pins to switch while printing form transverse line in order to improve print head life iii DP350 User s Manual Table of Contents IIO cwe i Important Safety Instructions eeeeeeeeeeeeeeee esee nennen cr ii LH CXcirE aa adne iii leurucmalAdc6ctinm a Eie 1 1 1 Unpacking and CHECKING 5 5 catala Ads 1 1 2 Removing the Protective Materials eeaeee EEEE EEEE EEEE EEEE EEEE EEEE EEEE EEEE Enana nanenane nennen 1 1 3 Main Parts of the Printer ccccceccccscccce cece eeeeeeeeaeeeeeeeeseeaeaeaeeeeeeeeseeccaeaeeeeeeeeseesneeaeeeeeeeseceiaeeeteeeees 1 1 4 Choosing a Pl ce for the Printer esses eh A dept A en ere desire pee ce 2 1 5 Installing the Ribbon Cartridge sssssssesseseseeneneeeen enne e enne nnemerrr nennen eren Eene nnne 2 1 6 Connecting the Power Cord cccccccccceceeeeeeecene cece eeeeeeee
51. paper select lever toward the tractor paper position Figure 3 7 Adjust the paper select lever 3 Pull up the right handle of the tractor to loose the right tractor Shown as below Right handle Right tractor cover Figure 3 8 Loose the right tractor 4 Slide the right paper guide referring to the scale on the printer The printer prints to the right of the O scale Push the right handle of the tractor back to lock it in place Then slide the left paper guide to match the width of your paper but do not lock it Move the paper support so it is midway between the tractors Shown as below Figure 3 9 Adjust the distance between the right and left tractor 25 DP350 User s Manual 5 Make sure your paper has a clean straight leading edge Open the right and left tractor covers Fit the first holes of the paper over the tractors pins and then close the tractors covers Slide the left tractors to remove any slack in the paper and lock it in place Now the paper is in the ready position Shown as below ig a j i IS i LLL OLOO S ag Cel N Figure 3 10 Install the tractor paper on the tractors Note Only to clean the paper jams when the printer is turned off can use the paper feed knob on the right side of the printer Otherwise you may damage the printer or change the printing home position 6 Make sure the printe
52. paper width Make sure that the printer window is closed and power on again Phenomenon 3 Paper does not eject completely Solutions 1 Press the LOAD EJECT key to eject the page 2 Make sure the printer window is closed 3 The paper may be too long Check whether the paper used meets the specifications specified in the Appendix and the using paper must be within the specified range See the paper specifications in the Appendix e Tractor paper does not feed properly Phenomenon 1 The tractor does not feed the paper Solutions 1 Check that the paper select lever is pulled forward to the tractor paper position If not move the lever to the correct position 2 If this problem still can not be solved the paper may be has come off the tractor Reattach the paper to the tractor Phenomenon 2 Paper feeding is crooked or the paper jammed Solutions 1 Make sure the position of your paper supply can not prevent it from feeding 2 Make sure your paper supply is positioned within 1 meter 3 feet from the printer 3 Make sure the printer window is closed 4 Make sure the tractors positions are correct Position the right tractor at the triangular guide marks 5 Check that the holes on the both sides of the paper are aligned with each other Also make sure the tractors are locked and their covers are closed 6 Check whether the paper specifications meet the standard request according to the Appendix A Phenomenon 3 The pa
53. per does not eject completely Solutions 1 May be the page length is too long When using the tractor tear off the paper having entered the 39 DP350 User s Manual printer then press the LF FF key to feed the paper forward When using the tractors tear off the last printed paper then press the LOAD EJECT key to feed the paper backward 2 Please make sure the paper length is within specified range Refer to the paper specifications in Appendix A Phenomenon 4 When you switch between cut sheets and tractor paper the beeper sounds some times and the ONLINE LED is off Solutions There is paper left in the paper in channel while you are changing the paper select lever position Return the paper select lever to the previous position and eject the paper Then change the paper select lever position again 4 4 Alignment Adjust Mode Enter the alignment adjust mode to improve the print quality when the printer is used for a long time Note 1 When the gap adjust lever is in the position of 3 or above the printer is in copy mode automatically Users can set the gap adjust lever according to specific paper type cut sheet or tractor paper then adjust the alignment following the steps below 2 You must use the 80 columns tractor paper when adjusting alignment Alignment adjustment includes normal print mode adjustment and copy mode adjustment Alignment test and adjusting procedure of normal mode adjustment 1 Turn on the printer a
54. r pops up click Have Disk please click Browse select the path as follow CD ROM gt Drivers gt WIN98 WINME then click OK 4 A window of Install From Disk pops up click OK return to a window of Add Printer select the respective model then click Next 5 A window of Printer port pops up select Available ports such as select LPT1 Printer Port click Next and then show the printer s name If the system is not installed by other printer driver process the printer is treated as default printer by the application process of Window98 environment click Next Otherwise according to prompt choose the printer is default Yes click Next choose Yes recommended click Finish A window of Printer test page completed 8 DP350 User s Manual pops up click Yes 6 The printer driver process is installed successfully 2 The installing steps with an USB cable Note 1 As the system of Windows 98 ME doesn t have integrated USB driver control please install USB driver before using USB interface printing Then install USB printer driver 2 If it has installed the USB driver please install the USB printer driver directly as the following steps USB driver installing steps 1 Connect an USB cable and turn on the printer 2 After the computer find out new hardware and finish searching a window of Add New Hardware
55. r control panel setting Use the font setting in your software program e The print position is not what you expected Phenomenon 1 The original print position is not correct or the bottom part of one page is printed at the top of the next page Solutions 1 It is also possible to adjust the top of form position using the micro adjust mode To use micro adjust mode see Micro Adjust on chapter 2 4 5 2 Check the page length set by your software and adjust it in the software or in the printer to match the paper length 38 DP350 User s Manual Phenomenon 2 Regular gaps occur in the printout Solutions Page skip function may be on Set page skip function to off in the Menu setup mode See Changing the printer settings on chapter 3 2 4 3 Paper Handling e Cut sheets do not be fed properly Phenomenon 1 Paper does not feed Solutions 1 Tractor paper may be left in the printer Remove the tractor paper Set the paper select lever to the cut sheet position Insert a new sheet 2 Maybe the sensor can not check there is paper if there is no tractor paper in the printer and the paper select lever is in the proper position Try to move the paper a little left to make sure to touch the paper in sensor Phenomenon 2 Paper feeding is skew or the paper jammed Solutions Turn off the printer and pull out the jammed paper Reinsert a piece of cut sheet straight into the paper guide and adjust the paper guide to match with
56. r in the network or the printer can not receive an effective IP address When to specify static address uncheck Use DHCP and fill in IP address Subnet Mask and Default Gateway If there is no gateway in the network fill 255 255 255 255 in the Default gateway IP address and Subnet Mask should obey the assigning rules of local LAN Ethernet please enquire the administrator of networks which the printer connects to for more details Click OK to send address setting information to the specified printer Click Cancel if you abandon the modification Click Search in the main interface again to update printer information after modifying the printer s IP address 3 Report printer s IP address Report the printer s IP address which would be used in the section Newly install printer network driver or Upgrade install printer network driver setting driver s network port 1 10 3 Installing Printer Network Driver The ways of installing network driver are classified into Newly install way and Upgrade install way according to whether the PC installs the printer driver or not If the printer driver hasn t been installed on the PC adopt newly install way whose steps are shown in Newly install printer network driver If the printer driver has been installed on the PC adopt Upgrade install way whose steps are shown in Upgrade install printer network driver 1 Newly i
57. r window is closed Turn on the printer and press LOAD EJECT key to feed paper You can adjust the printing home position according to chapter 2 2 5 When the printer receives data it begins printing automatically Note Do not use the paper feed knob to adjust the paper in position due to the micro range is limited When the adjustment exceeds the up limit or down limit the beeper beeps and the position can not be adjusted further The position is in effect before next adjustment The margin set in the software can cover this adjustment so you had better adjust the printing home position with the software 7 When you finish printing the printer receives no data for several seconds the printer feeds the perforation of the tractor paper to the edge of the printer cover so that you can tear off easily Note Set the auto tear off function ON in the Menu Setup Mode Otherwise the printer does not feed the perforation to the edge of the printer cover 8 If the perforation and the edge of the printer cover do not match you should adjust the tear off position following the steps in chapter 2 2 5 after adjusting tear down the paper When you send print data again the paper automatically feeds back to the printing home position and begins to print How to switch tractor paper to cut sheet paper Firstly tear down the tractor paper which is having been printed then hold LOAD EJECT key down continuously to eject the paper in the offline mode
58. ral Sharing Ports Advanced Device Settings 4 3 Printer settings 119 Sa Jolimark DP350 Print to the following port s Documents will print to the first free checked port Port Description Printer LPT1 Printer Port Jolimark DP350 O LPT2 Printer Port O LPT3 Printer Port O COM1 Serial Port O COM2 Serial Port O COM3 Serial Port O COM 4 Serial Port C Enable printer ES 4 A window of Printer port pops up select Standard TCP IP Port click New port 15 DP350 User s Manual Available port types Local Port ThinPrink Print Pork Monitor For VMWare Mew Pork Type Mew Port 5 A window of Add Standard TCP IP Printer Port Wizard pops up click Next 6 A window of Add a port pops up import the IP address reported by the Setting printer s IP address in the Printer name or IP address column Take IP address 192 168 0 240 for example Port name is created automatically after finishing filling in IP address Click Next Add Standard TCP IP Printer Port Wizard xj Add Port RS For which device do you want to add a port NS Enter the Printer Name or IP address and a port name for the desired device Printer Name or IP Address fi 92 168 0 24q Port Name jira 92 168 0 240 lt Back Cancel 7 Awindow of Additional Port Information Required pops up select Custom in the Device Type then
59. rch printer Exit Search Assign IP Click Search key in the main interface the dialog box appearing would begin searching automatically and show appearance listing a printer in the main interface if found The time is counting down in the progress bar 10s in total and the search would finish as soon as the time is over When going on searching press search key again 10 DP350 User s Manual Nethineder time left 6 second s found 1 device s Reload Timer Close this window when searching completes x If the printer still can not be found out when the network connection is correct and in the same network please check whether the network fire wall on the PC open or not If there is fire wall please close it temporarily open again after finishing searching and setting a printer completely 3 Setting printer s IP address The printer s information is listed in the main interface the left side of which is the model and description and the right are the IP address and MAC address Whats more the assign mode dynamic static is noted behind the IP address NETFITAET Assign IP 1 Correlative description for IP address settings In order to search and set printer s IP address conveniently for the first time the factory default setting is DHCP mode which assigns IP address dynamically If there is no DHCP server in the connected LAN and printer is set to DHCP mode as well then it would use the
60. rent operating systems 1 Connect the printer to computer with an USB cable and turn on the printer 2 After the computer find out new hardware and finish searching pop up a window of Found New Hardware Wizard choose Install from a list or specific location Advanced click Next 3 Awindow of Found New Hardware Wizard Please choose your search and installation options pops up choose Don t search will choose the driver to install click Next 4 A window of Add Printer Wizard pops up click Have Disk click Browse 5 A window of Install From Disk pops up Please according to the operating system environment you should select the path as follow CD ROM Drivers WIN2000 XP Vista Win7 click Open then click OK to return to the window of Add Printer Wizard click Next 6 Follow the guide click Next gradually till the installation is finished The installing steps for Windows 98 are as follows 1 The installing steps with a parallel cable or a serial cable 1 Click Start Settings Printers 2 Click Add Printer then a window of Add Printer Wizard pops up click Next then please read the select guide carefully such as select Local printer in the Local or Network Printer window then click Next 3 A window of Click the manufacturer and model of your printe
61. rent default item JOlimark DP350 SETUP MENU SYSTEM Use the LOAD EJECT key to point the print head to the desired setting Use the LF FF key to confirm the current setting Use the ONLINE key to go back the previous menu Press and hold the ONLINE key to go back the main menu Press and hold the TEAR key to save settings and exit Current settings are UNDERLINE New settings will be FILLED IAIN MENU CHARACTER PAGE LAYOUT SYSTEM SETUP SERIALI F PIN TEST Figure 3 14 Menu setup system 2 Using the following keys to modify the menu setting LOAD EJECT Select the menu option or menu setting value LF FF Enter into submenu or confirm menu setting value Note Newly setting option would be shown in FILLED ONLINE Return to upper menu Hold on pressing ONLINE key would return to main menu directly TEAR Save and exit the menu setup system 3 Give up the settings just modified just turn off the printer directly If you need to save the newly setting hold on pressing TEAR key to save and exit the menu setup mode 4 Turn off and restart the printer newly settings are in operation 3 2 2 Online aptitude Parameter Settings DP350 supports the function of online aptitude parameter settings which can be set in the PC with the driver installed in The concrete setting steps are shown as follows 1 Make sure that the computer and the printer are connected with USB cable and both the computer and the printer are tur
62. ress LF FF key to advance the remaining labels out of the printer Caution Never feed labels in and out through the printer they can easily peel off the backing and jam the printer If a label does become stuck in the printer contact your dealer 3 1 5 Loading Envelopes The method of loading envelopes is basically the same with that of the cut sheet Just pay attention to the following tips 1 Before loading an envelope set the gap adjust lever to position 4 or 5 2 Insert the envelope into the printer back cover as shown below push it down gently until it feeds into the printer Figure 3 12 Loading the envelope 3 Make sure the printing stays entirely within the printable area The print head must not go past the left or right edge of the envelope or other thick paper See the Appendix for specifications It s a good idea to print a test sample using a normal single sheet of paper before you print on the envelopes 4 Use envelopes only under normal temperature and humidity conditions s DP350 User s Manual 3 2 Changing the Printer Settings 3 2 1 Setting Printer Parameter Through the Control Panel 1 Press the ONLINE key on the control panel while turning on the printer The print head returns with the printer beeping once If the ONLINE LED and the PAPER OUT LED blink at the same time it indicates that there is paper out 2 Set the paper select lever to the proper position If in cut sheet mode the paper se
63. roduct belongs to the impact printer it produces obviously noise during printing so we suggest placing this printer in a relatively independent area When using the printer in room where ventilation is not good or printing a large amount of files it is suggest that to change the air in time Unplug this product from the power outlet and leave servicing to qualified service personnel under the following conditions A When the power cord or plug is damaged or frayed B If liquid has been spilled into the product C If the product has been exposed to rain or water D If the product does not operate normally when the operating instructions are followed E If the product has been dropped or the cabinet has been damaged F If the product exhibits a distinct change in performance it indicates a need for service Note The contents of this manual are subject to change without notice All parts of the printer can be recycled When it is abandoned we can call it back freely Please contact us when you abandon it DP350 User s Manual Warnings Cautions and Notes Pay attention to the following promises when using this manual Warning Warnings must be followed carefully to avoid bodily injury Caution Cautions must be observed to avoid damage to your equipment Note Notes contain important information and useful tips on the operation of your printer The Guide First thanks for purchasing this Jolimark printer Your printer
64. ss Prt A Print Quality Current OFF Current Normal Printer maintenance 31 DP350 User s Manual 1 Jolimark DP350 Setup of parameter 32 DP350 User s Manual Char Mode Current CHINA Font Current ROMAN Eng Pitch Current 10 CPI Chi Pitch Current 6 7 CPI Line Lock Current OFF Char Set Current GRAPHICS Intl Char Set Current U S 4 14 Jolimark DP 350 Setup of parameter Form Length Current LETTER Page Skip Current OFF Line Spacing Current 6 LPI Form Lock Current OFF Auto LF Current OFF Emulation Current EPSON 6 The left side of each items is the parameter icon the top right is the item name and the bottom right is the current setting The current settings of the printer will be loaded automatically when opening each parameters settings window If the printer doesn t online or use the wrong port the current settings will be blank therefore please make sure the printer is in ONLINE mode and the printer should connect the computer with the correct port 33 DP350 User s Manual 2 Jolimark DP350 Properties General Sharing Ports Advanced Device Settings V Printer settings Print Speed Print Dir Abc H 2E Tof Cut Sheets Copy Mode Tof Continuous Tear Pos Compress Prt A Print Quality Co ance 7 When setting the parameter please click the parameter icon firstly to open the parameter setting windo
65. the problem probably lies in the computer the software or the interface cable If the self test does not work contact your dealer or qualified service person for assistance Note Press LOAD EJECT key while turning on the printer you can run the Chinese self test Press TEAR key while turning on the printer you can run the English self test Note If you are an experienced user or a programmer you can print a hexadecimal dump to isolate communication problems between the printer and computer To print a hex dump firstly to install paper and turn off the printer Next hold down the LF FF and TEAR keys while you turning on the printer Then send data from your computer The printer prints all the codes it receives in hexadecimal format 4 1 Power Supply Power is not being supplied normally Phenomenon 1 The LEDs on the control panel do not go on and the printer has no action Solutions 1 Check that the power cord is properly plugged into the electrical outlet 2 If the electrical outlet is controlled by an outside switch or automatic timer use another outlet 3 Plug another electrical device such as a lamp into the outlet to determine whether the outlet is operating properly Phenomenon 2 The LEDs come on briefly and then go off The LEDs stay off even when the power is turned on again Solutions Check whether the printer s rating voltage is matched with the electrical outlet If not unplug the power cord immediately and co
66. usive difference is pressing TEAR to feed paper to the tear position after installing the tractor paper Note Don t revolve the paper feed knob when the printer is in the process of the micro adjust Remark The adjustable range of printing home position is from 18 60 inch to 60 60 inch base on default position set by the factory The adjustable range of tear position is from 15 60 inch to 15 60 inch base on default position set by the factory 2 4 6 Feed Paper to the Tear Position 1 Turn on the printer hold the ONLINE key 3 seconds when offline till the ONLINE LED blinks with a beep 2 Hold the TEAR key 3 seconds that you can switch the function of feeding paper to the tear position automatically ON or OFF 21 DP350 User s Manual 2 4 7 Other Functions of the Control Panel KEY FUNCTION Print current setting mode If long press the LOAD EJECT LF FF ONLINE POWER keys down in online mode the printer would enter into menu setup mode POWER LOAD EJECT Chinese self test mode TEAR POWER ASCII self test mode TEAR LF FF POWER Hex dump mode LF FF POWER Print pin test which to test whether the print pins are in good condition 2 5 Paper Select Lever Set paper select lever toward the cut sheet or tractor paper position to select cut sheet mode or tractor paper mode Figure 2 2 Paper select lever 2 6 Paper Feed Knob The paper feed knob is used to feed paper or
67. w In the parameter setting window there are parameter options item explanation and control buttons After selecting the corresponding parameter click Set the printer will change the setting at the moment it receives the change command Click Cancel to return to the upper window Click Default can show the default setting of this item Print Speed The Parameter of picking NORMAL O HIGH O HIGH 2 Explain Set the print speed of printer Print speed is higher while the printing resolution is lower 8 If you need to change multi items please refer the upper steps to modify them one by one 9 After finishing setting click OK to exit the Properties window 34 DP350 User s Manual 3 3 Printer Setting Descriptions Options Description Specify a kind of ASCII fonts to print when printer receives character printing FONT task If the print data with font instruction printer gives priority to print data instruction Only valid when CHARACTER MODE is choosing ASCII ENG PITCH Specify the ASCII character spacing in characters per inch cpi CHI PITCH Specify the Chinese character spacing in characters per inch cpi LINE SPACING Specify the line spacing in lines per inch Ipi If the print data with vertical pitch instruction printer would give priority to print data instruction FORM LENGTH Specify the page length of the form to be used for both cut sheet and continuous paper
68. y hold the LF FF key down the printer would eject the paper until the cut sheet is entirely ejected LOAD EJECT If the paper is at the print position in the offline mode press the LOAD EJECT key the paper would be entirely ejected from the printer ONLINE If the printer has loaded paper in the offline mode press the key to enter ONLINE mode the ONLINE LED is on and the printer enters into the print mode Press this key in the online mode the printer is offline ONLINE LED blinks and the printer can not print 2 4 3 Print Speed The setting method of the print speed 20 DP350 User s Manual In offline mode press the SPEED key to switch the print mode among Normal Speed mode High Speed mode and Super High Speed mode The green LED denotes normal speed mode the yellow one denotes the high speed mode and the red one denotes the super high speed mode 2 4 4 Copy Setup Mode Printer will turn on the Copy mode automatically when the gap adjust lever is set to 3 or higher In order to improve the copy definition when using multi ply paper you can select the copy capability through the following steps 1 In Online mode long press SPEED key TEAR key for about 3 seconds after the printer beeps three times the PAPER OUT LED and ONLINE LED blink at the same time and the printer would present one beep every one or two seconds which indicates the printer has entered into Copy setup mode 2 The SPEED LED indicates the curr

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