TCP300V User Manual - STAR
Contents
1. Installing and Removing the Compact FI Using a compact flash card enables you to save customer data and to load it onto your PC i Compact flash cards are not accessory items e Installing a compact flash card Make sure that the power switch is turned off 2 Remove the slot cover It can be removed easily by putting your finger under it and lifting upward Gently insert a compact flash card in the direction indicated in the drawing Push in firmly The eject button will protrude if the compact flash card is fully inserted Slot cover ii If the compact flash card does not easily fit into the slot do not force it in Check the direction of the card and try again 4 Once the compact flash card is correctly inserted fold over the eject button Replace the slot cover e Removing a compact flash card Make sure that the power switch is turned off 2 Remove the slot cover It can be removed easily by putting your finger under it and lifting upward Press the card slot eject button The compact flash card will come out from the connector Grip the edge of the compact flash card and pull it from the slot 4 Replace the slot cover A Precautions Always turn off the power before installing or removing the compact flash card If you remove it incorrectly it is possible that the system will not operate correctly Specifications O e Card Specifications Printing surfaces of cards2. E Input total number of card usages times 04 05 20 15 00 25 Input term of validity 04 05 20 04 05 20 15 00 25 f gt No A123456 00200 Total Pnt 332p 04 05 20 15 00 25 Basic Operations Use the tenkey to input the machine s administration number and press 6 Use the tenkey to input the member s number and press Use the tenkey to input the total number of points and press Use the tenkeys to input the number of times the card has been used times and press l 9 Use the tenkeys to input the valid date and press The data is recorded and written to the new card A Caution Always retrieve the original card and discard it 21 Basic Operations e Exchanging a member card Exchange a member card when the printing area of the card has degraded Function 1 Press D while the system is idling Set member s name In Function 1 use either gt or to select Invalidate member Reissue card card and press i Exchange caral Void card i 04 05 20 15 00 25 Insert card to Insert the current member card exchange 04 05 20 15 00 25 This time P 20p Total Pnt 180p i 04 05 20 15 00 25 4 A confirmation for exchanging the card is displayed Use ok to select YES YES and NO can be switched using e and 4 Use to confirm the selection If NO is selected the system idles again E
3. A password is required to issue a member card or to change the settings Input password el 04 05 20 15 00 25 Incorrect password 0000 04 05 20 15 00 25 Input password 04 05 20 15 00 25 When the input of a password is requested input the 4 digit password use the tenkeys to input the password and press If it is correct the screen proceeds to the next display 2 If the password is incorrect and error is displayed 3 Input the password again and press eK Basic Operations e Correcting previous point operations Only the previous points that were added or subtracted by purchasing an item returning an item or converting points can be deleted r Function 1 Press D while the system is idling Correct last issue In Function 1 use either C3 or to select Correct last item Rewrite card and press Issue new card Set member s name 04 05 20 15 00 25 Insert card to eee ES seme Insert a member card 04 05 20 15 00 25 A123456 00200 The last operations card number the number of points remaining L a j from the last time and the current total number of points are ast Pnt 50p deblaved Total Pnt 700p payed 04 05 20 15 00 25 Correct data A confirmation for correcting the data is displayed MES Use to select YES NO YES and NO can be switched using 3 and F4 Use to
4. Input member rank A threshold 8000p 04 05 20 15 00 25 Set term of multiplier no 1 date range MES NO 04 05 20 LL Input term of multiplier no 1 date range 07 01 07 15 X03 04 05 20 15 00 25 Set term of multiplier no 2 time range IYESI NO 04 05 20 15 00 25 Input term of multiplier no 2 time range 10 00 11 00 X02 04 05 20 15 00 25 Settings and Making Setting Changes Input the threshold for member rank A and press to confirm A member card that has accumulated points beyond the input threshold is handled as member rank A If the setting value of the threshold for member rank A is less than the setting value for the threshold for member rank B input is rejected The system will issue a warning beep A confirmation for setting the term of multiplier 1 Date is displayed Select oK 0x for YES and EL ur for NO YES and NO can be switched using G3 and Use ox to confirm the selection To set the term of multiplier 1 Date use the tenkeys to input the targeted term and multiplier for the term Then press i If NO is selected on the previous screen the setting screen is not displayed A confirmation for setting the term of multiplier 2 Time is displayed Select for YES and ur for NO YES and NO can be switched using gt and Fa Use ok 0x to co
5. Use to confirm the selection Insert the system setting card 1 The system setting information recorded on system setting card 1 is automatically loaded to the machine After that data is loaded the card is ejected Insert the system setting card 2 The system setting information recorded on system setting card 2 is automatically loaded to the machine After that data is loaded the card is ejected Select the dialing method Tone and Pulse can be switched using E and 4 Use oK to confirm the selection i A tone dial is a push phone type A pulse dial is a dial up type Use the tenkeys to input the transmission time and press 0x Transmissions are performed with the office computer at the time set for each day When operations for setting the system are completed all journal data history information and backed up history information is deleted and the system is initialized If history information remains load those history files directly loaded to the office PC Settings and Making Setting Changes If Welcome point only is selected gt See the settings made from page 43 for Normal operations Select card printing type Small window typel Large window type 0 05 20 200825 Input media type ID 04 05 20 15 00 25 Set member rank YES Wo 04 05 20 15 00 25 Input member rank B threshold el 0405 2001 AS Input member rank A thres
6. 5 gt see page 51 when the points member card is inserted while the system is idled The card data and print are changed 0405 2001 AS Shop N 1234 56 Insert card to add welcome point and Shop No Issue point IssueP History are displayed alternately Return P History Can not add welcome ay If a card that has already been added with a welcome point on the same point on the same day and at the same shop Can not day at the same shop add welcome point on the same day at the same shop is displayed and the addition of the welcome point is rejected 04 05 20 15 00 25 Void card O If a card that has expired is inserted already been added Can not add welcome with a welcome point on the same day and at the same shop point Void card Can not add welcome point is displayed and the addition of the points is rejected 0405 20 S 00025 e Delete all history Memory card full Transfer history i 04 05 20 15 00 25 f e Cleaning Welcome point only When the amount of space available left on the memory card compact flash card falls below 10 the loading of history information is periodically requested If necessary load that history information from the memory card compact flash card directly to the office computer then batch delete that history information 5 gt See page 27 Clean the machine when it is dirty inside and when errors occur with notable frequency 1 g
7. the system begins communicating 7 1 with the office computer It uploads history information and downloads settings 005 20 15 00 25 Initial Operations and Settings Retry 04 05 20 15 00 25 Shop N 1234 56 IssueP Op Return P Op History 0 04 05 20 15 00 25 Retry confirmation is requested when communications are interrupted because of busy lines when communicating with the computer To retry select YES The system idles again when communications end normally The series of operations can be performed relating to Sales items by inserted a member card 5 gt See page 11 i Automatic communication is not performed while the system is executing a function It occurs only when the system is idling Manual communication should be performed for the following cases Shop N 1234 56 IssueP Op Return P Op History 0 Waiting manual trans AS O 15 00 25 Memory card full Transfer data O A OAS Delete all history Memory card full Transfer history 04 05 20 15 00 25 If the time in automatic communication is exceeded because of an abort during while the system is communicating with the computer in the office a message is displayed in the fifth line to request manual communication When the amount of space available left on the memory card compact flash card falls below 10 when the communication function is enabled m
8. 99 999p CO Total points 6Digits 999 999p CO Converted price Converted points Multiplier Compact flash card inner history information case count Writing to compact flash cards can be limited not only by the number of cases in the history information but also by the memory availability of the compact flash card E Chapter 2 Operating the Reader Writer Operating procedures This section describes the flow of operating procedures and provides reference page numbers Normal operations Normal Operations For welcome points Press CF2 After selecting a function using F3 Jand F4 confirm the selection with Insert member card Add points _ See page 28 Cleaning Adjust screen P Correct last item eee See page 17 Rewrite card eee See page 18 After selecting a function 7 re using F3 Jand F4 confirm 2SUE NEWCAN pag the selection with Member s name eee See page 19 Issue new card eee See page 20 Exchange card eee See page 22 Void card ees See page 23 press 22 Funcion Manual communication See page 25 Cleaning eee See page 24 After selecting a function ada using F3 Jand F4 confirm Memory card K pag the selection with Journal data eee See page 33 Clock eee See page 36 Display eee See page 53 Messages eee See page 37 Setting eee See page 38 Password eee See page 40 Delete history eee See page 26 Press D
9. ECO point 1p 1p 04 05 20 15 00 25 Welcome point eee Redeem point unit 500p 04 05 20 15 00 25 Set term of validity from date of use Term of validity 12months 04 05 20 15 00 25 Transmission Valid Host Tel No a L 005 20 1500 25 j P Dial method dial Transmission time 22 30 04 05 20 15 00 25 32 When applying points according to the price of customer purchases the additional points added or the ECO points are displayed amp Additional point and ECO point are added only when YES is selected in the confirmation display when adding points When applying points according to the price of customer purchases the welcome points added automatically are displayed Also the number of points that can be redeemed is displayed for redeeming points Displays the term of validity setting When setting the transmission with the office computer or when transmission is enabled gt gt See page 41 the telephone number of the target for transmission is also displayed i If there is O transmissions OW which means there are no transmissions is displayed at the header section of the transmission telephone number When transmission with the office computer is enabled the dialing method and the transmission time are displayed If transmission is disabled nothing is displayed Check Operations e Checking the compact flash card Che
10. See page 14 Press See page 14 Press ser m Comfimsetting e ee See page 30 Insert member card Add points eee See page 11 eee See page 29 eee See page 29 Initial Operations and Settings _ e Display immediately after turning the power on Gaa i The system version number is displayed Check this version information when contacting or consulting Ver001 with your dealer 04 05 20 1500 25 Shop N 1234 56 The machine enters an lt idling state gt Issue P Op In the lt idling state gt the first line shows the Shop No and ae Fell I op machine control number The second line shows the number of i points issued through Sales items The third line shows the total l number of points that were recovered by the return of products 04 05 20 15 00 25 and the fourth line shows the history information the number of cases When the system is idling each of the functions of xa ern and can be executed 1 and 2 call up function lists and CFs and are used to select from those lists When selected executes the function that was selected e Communicating with an office computer Manual transmission A confirmation using manual communication is requested if O automatic communication time with the office computer is exceeded when the power to the system is turned on This is valid only when the communication function is enabled 04 05 20 15 00 25 7 Now transmitting When YES is selected
11. advance this confirms YES whether to reset the customer number Me Select for YES and for NO YES and NO can be switched using 43 and Use to confirm the selection 04 05 20 15 00 25 f gt Insert customer no If YES is selected in this confirmation to reset the customer setting card number the system requests that the customer No setting card be inserted Insert customer No setting card The customer number information is read and then the card is ejected O Customer number setting cards can be obtained from oaoa 15 00 25 your dealer Input shop Use the tenkeys to input the shop administration number and administration no press to confirm 1234 i 04 05 20 15 00 25 i Input machine Use the tenkeys to input the machine administration number and administration No press to confirm 56 04 05 20 15 00 25 49 50 Settings and Making Setting Changes r Set with system setting card MES NO 04 05 20 15 00 25 Insert system setting card 1 04 05 20 15 00 25 Insert system setting card 2 04 05 20 15 00 25 Select dial method Tonel Pulse 04 05 20 ISO Input data transmission time 22 30 04 05 20 ISAZA A Caution A confirmation for setting using a system setting card is displayed Use to select YES YES and NO can be switched using 43 and
12. are configured into either a single window type card or a large window type card MB No A123456 00001 MB No A123456 00001 Name kkkkkkkkkkkkkk Name kkkkkkkkkkkkkx k This time P Op This time P Op Total Pnt 5p Total Pnt 5p Use date 04 05 30 Use date 04 05 30 Use time 5 tms Use time 5 tms Valid date 05 05 30 Valid date 05 05 30 Message 1 Message 1 Message 2 Message 2 Message 3 Message 3 Message 4 Message 5 Message 6 Message 7 Message 8 Message 9 Message 10 Single window type member card Large window type member card Three lines of messages can be set Ten lines of messages can be set lt gt See page 37 lt gt See page 37 The Name line is blank when no member The Name line is blank when no member name has been set The Valid date line is also name has been set The Valid date line is also blank with it is invalid blank with it is invalid e Compatible modems The following describes the type of recommended modem to use with this device Recommended modem Manufacturer name OMRON Corporation Model number ME5614D2 Ask your dealer about connecting a modem e Limits on the number of digits and values that can be input Each function in this system has the following limits on the number of digits and values If settings that exceed the limits for digits and values the process is rejected and a warning is issued of Digits imits Limits Sale Price and Return Price Redeem points This time points _5 Digits
13. can be saved as a backup When this is exceeded the oldest file is erased e Delete all history Basic Operations This deletes all backup files and history information Input password 04 05 20 15 00 25 Delete all history A m Ke2 N O 04 05 20 15 00 25 Turn on the power while pressing xen After the message Delete all history is displayed the system request a password Input the password and press 5 gt See page 16 A confirmation of deleting all history information is displayed Use to select YES YES and NO can be switched using 3 and F4 Use to confirm the selection If YES is selected the journal information history information and backed up history information are all erased If NO is selected the system idles again With regard to the Delete history and Delete all history functions when history information is loaded directly to the office computer from the compact flash card the history is not erased from the compact flash card by the office computer These histories must erased using the operations described above 27 28 Welcome point only O e Adding points The machine can be set as a machine for welcome points when setting the system 5 gt see page 41 After making the setting points are added to customer member cards when they visit the shop Insert card t add The set number of points are added
14. not valide use Delete history to erase the history information gt See page 27 04 05 20 15 00 25 Hardware error has occurred 04 05 20 15 00 25 Card writing failed 04 05 20 15 00 25 Warning Battery Down L 04 05 20 15 00 25 System Error 0000 04 05 20 15 00 25 System Error 0001 04 05 20 15 00 25 Cause Handling Cause Handling Cause Handling Cause Handling Cause Handling When trouble occurs An error has occurred in the card reader writer hardware Check if a card is jammed Turn the power to the card reader writer on again A problem in writing to the member card occurred A problem in writing to the member card occurred because of damage or bending in the card Issue a new card 5 gt See page 20 The built in battery on the card reader writer is low Ask your dealer to replace the built in battery An internal error has occurred Recheck if there is a problem in the operating environment Turn the power to the card reader writer on again after reading Precautions for Safety in the separate manual User s Manual A communication error has occurred with the card reader writer Check the cable Turn the power to the card reader writer on again 57 58 When trouble occurs Cause A compact flash memory card internal error has occurred System Er
15. on the display during operation check the following cause and handling procedures If the message continues to appear after taking measures to handle the problem contact your dealer Cause No memory card has been set e snot Handling Turn on the power to the card reader writer while pressing the key and set the compact flash card system 5 gt See page 41 04 05 20 15 00 25 Cause The real time clock LSI is not set Real time clock is f f l not set up Handling Turn on the power to the card reader writer while pressing the key and set the time gt gt See page 36 04 05 20 15 00 25 Cause The card has already been corrected or it is a card that Can not correct this was used on a different machine oa Handling Only cards that have not been corrected or machines having the same operating information of the last time and the same shop number can make corrections 04 05 20 15 00 25 5 gt See page 17 Thi dij Cause A card that cannot be used was inserted ae aie l Handling Check whether this is a card that can be used with this system If it is a card that can be used with this system check it is unusable because of scratches or bends Issue a new 04 05 20 15 00 25 card 5 gt See page 20 Cause The memory card is full of history information Can not record history on this Handling When transmission is valid manually transfer the card information If transmission is
16. the previous screen the setting screen is not displayed Use the tenkeys to input the other party s telephone number for transmission and press ox i If NO is selected on the transmission confirmation screen the setting screen is not displayed Select the dialing method Tone and Pulse can be switched using Fs and 4 Use to confirm the selection If NO is selected on the transmission confirmation screen the setting screen is not displayed A tone dial is a push phone type A pulse dial is a dial up type Input data transmission time 00 00 04 05 20 15 00 25 Issue system setting card YES N Ole 04 05 20 15 00 25 Insert system setting card 1 04 05 20 15 00 25 Insert system setting card 2 04 05 20 15 00 25 Settings and Making Setting Changes Use the tenkeys to input the transmission time and press Transmissions are performed with the office computer at the time set for each day If NO is selected on the transmission confirmation screen the setting screen is not displayed A confirmation for issuing a system setting card is displayed Select for YES and for NO YES and NO can be switched using 3 and F4 Use to confirm the selection Insert the system setting card 1 O If NO is selected on the previous screen the setting screen is not displayed Insert the system setting card 2 O If NO is se
17. 05 20 15 00 25 Q PressCE1 while the system is idling In Function 1 use either CF3 or to select Member s namel and press 2 Insert a member card 19 20 Basic Operations Input member s name max 14characters 04 05 20 15 00 25 e Re issuing a member card 3 Input the name of the member customer and press oK gt See pages 5 for details on inputting characters Re issue a member card when the magnetic information on the current card can no longer be read r Function 1 Set member s name Reissue cardi Exchange card Void card 04 05 20 15 00 25 f Input password ER 005 20 15 00 25 Insert card to reissue 04 05 20 15 00 25 Input shop administration no fo ONOS Press D while the system is idling In Function 1 use either gt or to select Reissue card and press After the message Reissue card is displayed the system request a password Input the password and press gt See page 16 Insert a new card Then input the contents on the original card by following the directions on the device display 4 Use the tenkeys to input the shop administration number and press Input machine administration no 04 05 20 15 00 25 f al Input member s No 123456 00200 04 05 20 00225 Input total point 000332p 04 05 20 15 00 25
18. 1 to 3 lines of messages for small window type cards and from 1 to 10 lines of messages for large window type cards can be changed or can be checked in order Use to select YES YES and NO can be switched using 3 and 12 Use to confirm the selection If NO is selected a check for changing the next line is displayed If YES is selected the system proceeds to the input screen 4 Input your message gt See pages 5 for details on inputting characters After completing your input press To make the line blank where there was a message do not input anything and press 37 38 Settings and Making Setting Changes e Changing settings relating to points It is possible to change settings such as for points for term multiplier etc OO Function 2 Adjust display Set message Change setting Change password i 04 05 20 15 00 25 Input password Loe 04 05 20 15 00 25 Set term of multiplier no 1 date range 04 05 20 15 00 25 Input term of multiplier no 1 date range 08 10 08 20 X02 04 05 20 15 00 25 Set term of multiplier no 2 time range ES NO 04 05 20 15 00 25 Press 2 while the system is idling In Function 2 use either C3 or to select Setting and press After the message Change setting is displayed the system request a password Input the password and press 5 gt See page
19. 16 A confirmation for setting the term of multiplier 1 Date is displayed Select for YES and for NO YES and NO can be switched using 43 and Use to confirm the selection To set the term of multiplier 1 Date use the tenkeys to input the targeted term and multiplier for the term Then press If NO is selected on the previous screen the setting screen is not displayed A confirmation for setting the term of multiplier 2 Time is displayed Select for YES and for NO YES and NO can be switched using 3 and Use to confirm the selection Input term of multiplier no 2 time range 10 00 11 00 X02 04 05 20 15 00 25 Input additional point _pl 006 20 15 00 25 Input ECO point 04 05 20 15 00 25 Input welcome point _pl 04 05 20 15 00 25 Input redeem point unit PI 04 05 20 15 00 25 Settings and Making Setting Changes To set the term of multiplier 2 Time use the tenkeys to input the targeted time frame and multiplier for the time Then press E i If NO is selected on the previous screen the setting screen is not displayed Use the tenkeys to set the number of points to add when applying points according to the price of customer purchases and press to confirm A check is displayed when adding additional points They are added only by selection YES If set to 0 points no confirmatio
20. Basic Operations Void card 04 05 20 15 00 25 r No ed This time P p Total Pnt p 04 05 20 15 00 25 e Cleaning 4 A confirmation for voiding the card is displayed Use to select YES YES and NO can be switched using G3 and 4 Use to confirm the selection If NO is selected the system idles again The data on the current member card becomes invalidated and the customer number and point display are erased This card was void is printed onto the voided card and then the card is ejected from the machine O If a card is not recognized normally as a member card the member card data and print surface are voided but because the member card number cannot be identified it cannot be saved in the compact flash card as history information Also the daily total information the number of member cards that have been voided is also not targeted Clean the machine when it is dirty inside and when errors occur with notable frequency 5 gt See page 54 Function 2 Cleaning Check memory card Check daily journal Set clock 04 05 20 15 00 25 Insert cleaning card 04 05 20 15 00 25 Press D while the system is idling In Function 2 use either CF3 or to select Cleaning and press f Insert the cleaning card 3 The device automatically cleans itself Basic Operations e Automatic communication The system automaticall
21. K key EXCH key Used to confirm the input Used to Used to convert accumulated points select Y in the Y N confirmation display for products or gift certificates F1 and F2 Function keys Used to delete input information Used to display the list of functions terminate processing initialize the The F1 key is used to switch the system and return to the previous character input modes menu Used to select N in the Y N F3 and F4 Function keys confirmation display Used to select functions SET key The F3 key is used to temporarily O Used to confirm system settings confirm or select previous RATE key candidate character when O Used to change the multiplier of inputting characters and the F4 the points key is used to convert characters or show the next candidate character when inputting characters Names of Parts and Functions e Allocation of Each Key when Inputting Characters The characters change in the following order when each key is pressed After switching to the symbol mode by displaying the symbols using the F1 key switch the symbols using the F4 key after pressing any tenkey The display does not return to the top symbol with F4 after the last symbol is displayed gt B gt C a b c D E F d e f 2 5 G H l g h i 22 J K L oo eG gt k l A gt Q gt R S p gt q gt r gt S a ES gt V t u v EIE gt X gt Y gt Z W gt X gt y Z EY rl E
22. SAI TCP300V Series Point Card System Operation Manual First Edition Issued July 2004 Introduction Thank you for purchasing Star s TCP300V series card reader writer Carefully read this Point Card System manual prior to using the device and always keep it handy for reference while using this product The information contained in this document will help you use the system correctly Refer to the User s Guide that accompanied your new reader writer for details on the device The User s Guide describes important safety information and should be read carefully It is recommended that after you finish reading this manual store it safely with the User s Guide where you can easily refer to it Precautions 1 Unauthorized copying of any or all of the contents in this manual is strictly prohibited 2 The contents of this document may change without prior notice because of functional improvements 3 Every effort was made to ensure the completeness and correctness of the information contained herein In the event that there are any areas of this manual which are difficult to understand or that are incorrect contact us or our sales outlets N This printer is considered a Class A Information Technology equipment according to the standards as prescribed by the Voluntary Control Counsel for Interference by Information Technology Equipment VCCI This printer may cause electrical wave interference if used in a hom
23. and Large window type can be switched using E and F4 Use to confirm the selection Input media type ID Input the media type ID i Contact your dealer for the medial type ID A confirmation for setting member rank is displayed Select ox for YES and cr for NO YES and NO can be switched using F3 and Use to confirm the selection Input point convert ratio p 04 05 20 15 00 25 Input member rank C point convert ratio 9 04 05 20 15 00 25 a a Input member rank B point convert ratio ol AOS 20m O0R25 Input member rank A point convert ratio pl 0 05 20 15 00 25 Input member rank B threshold 5000p i 04 05 20 15 00 25 Settings and Making Setting Changes When not setting member rank Use the tenkeys to input the point ratio and press to confirm When setting member ranks set the point ratio for each member rank and set the threshold for member ranks B and A When setting member rank Input the point conversion ratio for member rank C and press to confirm Input the point conversion ratio for member rank B and press to confirm Input the point conversion ratio for member rank A and press to confirm Input the threshold for member rank B and press to confirm A member card that has accumulated points beyond the input threshold is handled as member rank B 43 44
24. anual communication is periodically requested When the amount of space available left on the memory card compact flash card falls below 10 when the communication function is disabled the loading of history information is periodically requested If necessary load that history information from the memory card compact flash card directly to the office computer then batch delete that history information 5 gt See page 27 Basic Operations O e Adding points Points are added according to the amount paid for a product gt When the multiplier of the points is not changed Insert a member card while the system is idling 2 Input of the sales price is requested Use the tenkeys to input the Multiplier a X1 price then press 0K Sales The multiplier for the term is initialized if there is a term set with a multiplier for that term No A123456 00200 Total Pnt 750p 0405 20 15 00 25 When additional points are set 5 gt See pages 38 and 41 Add point SH A confirmation for adding additional points is displayed Select for YES and Ser for NO YES and NO can be switched using 3 and 4 Use to confirm the selection 005 20 15 00 25 When ECO points are set 1 gt See pages 38 and 41 Add ECO point 4 A confirmation for adding ECO points is displayed Select for YES and Ser for NO MS E NO YES and NO can be switched using 3 and 4 Use to confi
25. ble when operating unn 59 Meaning of Symbols Used in This Manual The information symbols used in this manual provide additional and precautionary information A This indicates areas where you should use caution when using the device This indicates areas where you should know about the device for use gt This indicates page numbers of related information or pages for reference E Chapter 1 Before Use Check the accessories _ Check that all of the following items have been included in the package If any item was not included contact the sales outlet TCP300V 1 unit Features High speed rewriting Approximately 3 seconds The industry s fastest processing speed Opaque type rewrites in 3 seconds Large external memory Optional Has slot for commonly used compact flash This makes it easy to save data and read using a PC 256 MB cards can be used Saves hundreds of thousands to millions of transaction data Easy to read display Large display can display up to six lines of 20 characters single byte characters Also includes a tilting mechanism to adjust to any angle for easier viewing Chinese character conversion input Includes a function for converting Chinese characters using a tenkey system Enables customer name input and messaging to promote sales Cleaning fluid 1 bottle i cD Cleaning cards 2 cards lt User s manual 1 booklet Multi system function member Issues reissue
26. cking the amount of space on the compact flash card Function 2 Cleaning Check memory carol eck daily journal Set clock 04 05 20 15 00 25 gt Memory available 416423936Byte Total memory size 511664128Byte 005 20 15 00 25 e Checking the journal data PressC2 while the system is idling In Function 2 use either or to select Memory card and press After the message Check memory card is displayed the system displays the total memory size and the available memory The system returns to an idle state using or The writing to the compact flash cards is limited by the number of cases in the history regardless of the total compact flash card available memory The data collected in one day can be checked Use the Execute key to call up the next settings to check Use the Correction key to quit checking and to return to the machine to its idling state Function 2 Cleaning Check memory card EEE daily journal Set clock AO SUI OS Sales item 22times 783p 04 05 30 22 10 15 Q Press 2 while the system is idling In Function 2 use either 3 or to select Journal data and press After the message Check journal data is displayed the system displays the number of sales and the total number of points issued with the sales O Corrections made by returns are not reflected in this data 33 34 Check Operati
27. confirm the selection 04 05 20 15 00 25 If NO is selected the system idles again No A123456 00200 5 The member card data and display are re written This time P 50p i Only the device that has the operating information of the last Total Pnt 750p time and the same shop number can make corrections The device control number does not have to be the same 04 05 20 15 00 25 17 18 Basic Operations e Re writing a member card Member cards can be re written when the information on the card is not clear Function 1 Correct last issue Rewrite caral Issue new card Set member s name 04 05 20 15 00 25 Insert card to rewrite 005 20 15 00 25 e Issuing anew member card Press D while the system is idling In Function 1 use either CF3 or to select Rewrite card and press 2 Insert a member card The display information of the member card is re written This registers a member number for a new customer and issued them a new card Function 1 Correct last issue Rewrite card EAREN new caral Set member s name 04 05 20 15 00 25 Input password PETI 04 05 20 15 00 25 Input member s No 123456 00200 04 05 20 ISHOOH2S Press D while the system is idling In Function 1 use either or to select Issue new card and press After the message Issue new card is disp
28. d or reissue a new one 1 gt See pages 20 and 22 Head is dirty Clean it 5 gt See page 54 Card is not ejected Card is jammed Turn on the power to reader writer again If the card still will not eject use the following procedures to Remove the jammed cards Removing jammed cards Turn off the power and unplug the machine 2 Press the cover opener Cover opener While pressing the cover opener lift the upper cover Lift the upper cover gently until it stops 59 When trouble occurs While pulling the snap lever green on the mechanism toward the front lift the mechanism upward While the mechanism is completely opened remove the jammed card A Caution Do not touch the thermal head or erasing head There is the danger of getting burned Return the mechanism to its original position and close the upper cover A Caution When opening and closing the upper cover be careful not to get your fingers or hands caught inside When the upper cover is open do not allow foreign objects to fall inside Foreign objects can cause the system to become damaged nr Thermal head l y Erasing head 60 STAR MICRONICS CO LTD Electronic Devices Division 536 Nanatsushinya Shimizu ku Shizuoka 424 0066 Japan Tel 0543 47 0122 http www star m jp dl dl03 htm 2005 04 18
29. e environment In such cases users should take the appropriate precautions TABLE OF CONTENTS Chapter 1 Before Use L Check the ACCESSOTICS ccccesseeeseeeeeeeseeneeeeeeneeensaeeneenes 1 VOSS nas atau ecertnransencacencdenstgonmeacsnearanacsnevecaonscanuesivedtaosien 1 L Names of Parts and FUNCTIONS ccccesseeeeeesseeeeeeeeneees 2 o A 2 e A 3 SP iat E E E E E TET 4 e Allocation OF Each Vda 5 C Installing and Removing the Compact Flash Card 6 Installing a compact flash CAN uc ccasssasssessannsrevsacnsonnesestnssvorvoasisansssoeesssvosinsecoveesoes 6 REMOVING a compact flash Card vs nimia 6 CO Specifications muuitaricodi n irte it iia 7 Card Penco atada 7 Compatible modemS minados 7 e Limits on the number of digits and values that can be input 7 Chapter 2 Operating the Reader Writer C Operating procedures ooccccocncccoconccnnononnncncnnnancnnnnronnnarennnnns 8 C Initial Operations and SettidgS ccoonnccccconinnnnnocncnnnnnnnannos 9 e Display immediately after turning the power on ssssssssssessssssesssssssseessssssesee 9 e Communicating with an office COMPUTEL csessessesscstssessssecsecseessseeseesseecsees 9 L Basic Operations eccrine neta eee pene verretewceenoceteeees 11 os A ees 11 e When the multiplier of the points is not changed essessseseesessesesseeseseeseeees 11 e When change the point multiplier eocoonoomm 12 Echan
30. e set 5 gt See pages 38 and 41 Add point 04 05 20 1500 25 12 A confirmation for adding additional points is displayed Select for YES and ser for NO YES and NO can be switched using 3 and Use to confirm the selection Basic Operations When ECO points are set gt See pages 38 and 41 Add ECO point A confirmation for adding eco points is displayed Select for YES and Ger for NO IYES NO YES and NO can be switched using 3 and 4 Use to confirm the selection L 04 05 20 15 00 25 When welcome points are set 5 See pages 38 and 41 f No A123456 00200 i Welcome points are automatically added This time P 25p O Welcome points can only be added once on the same day Total Pnt TiSo and in the same shop All of the points that are set are added and the member card data 04 05 20 15 00 25 and the display are changed st 9 The member card is discharged and the system idles again O When a member card s valid period has expired when adding points Card expired The card is rejected This is valid only when the card has an Sales process is not effective period set available OO 20 5 00 2s 13 Basic Operations e Exchanging points Points are subtracted from the card when the points accumulated are exchanged for a product or certificates 14 OO Insert card to Press the xa switch whi
31. ges e Setting the date and time This sets the date and time Also it is possible to set time corrections in weekly units Function 2 Turn on the power while pressing ur or press D while the Check e system is idling In Function 2 use either C3 or to select Check daily journal Clock and press oK 04 05 20 15 00 25 a D Use the tenkey to input the date and time and press ime 15 00 If not changing the current time press to proceed to setting the time correction 0405 20 15 00 25 003 6 W The time correction input display is called up Press 3 to delay the clock by 1 8 seconds each time it is F3 Slow F4 Fast ale pressed The second setting forwards the clock in 1 8 second intervals by pressing F4 Then press 04 05 20 15 00 25 e Setting messages Settings and Making Setting Changes Any messages for campaign information or shop information can be printed and switched for any occasion OO Function 2 Check daily journal Set clock Adjust display Set messagel 04 05 20 15 00 25 f gt Change message on line no 01 E m Ke2 N Q 04 05 20 15 00 25 P Input msg line 01 Max 22 characters Alphabet 04 05 20 15 00 25 Press 2 while the system is idling In Function 2 use either C3 or to select Message and press 2 After the message Set message is displayed from
32. ging PONS roo 14 e Subtracting points by returning products sssseesssssssssssesssssssessseseesssseessssee 14 e When the multiplier of the points is not changed s sssssessssssseessssseesssssseeesssee 14 e When change the point Mullen canicas 15 Inputting a password Pon O PO o O 16 e Correcting previous point operations e ssessesssessssesseesseesseesseesssessseoseessee 17 e Re writing a member card cesssssssssscsssscsessssecscsessssesscsesscsecscsecscsecscsecsesecseseees 18 Issuing a new member Cluster 18 e Registering a MEMDE iaa 19 e Re issuing a member card csessssssssssssssssssssssssssssscsecscsecscsecscsesscsecssseeseseeseseees 20 e Exchanging a member card csssssssssssssscsessssesscsecscsesscsesscsesscsescseceseesesecseseces 22 e Invalidating a member card sados 23 E e ra taa 24 Autamatic COMMUNICATION soisisanasicdno ici 25 MTV VENI AEM IMS SUNN arras ce iepa 25 a Delete 1 LNG 6 ida 26 e Delete all 08 csi 27 C Welcome point OMlY ooccoonnccnnnccinonacinnnocccncononnnonnnnancrnnnaronnos 28 FOCI POIS oda alias 28 e Delete all hiStOfY s sessssessssseessssersssseceosseecosssseosssseorsssecesssserossseeoosseerossesresssseessssee 29 o A IOI IOE EEOAE ONES AEN EN 29 e Adjusting the display rod 29 C Check OperationS cccccccceessseeeeeeeseeeeeeeeeeeseeeeeesseeneees 30 e Checking the current settings cccsessessssesscsesessessssesscsesssses
33. hen setting the system This is a very convenient function A Caution When operations for setting the system are completed all journal data history information and backed up history information is deleted and the system is initialized If history information remains load those history files directly loaded to the office PC e Adjusting the display The contrast of the display can be adjusted Adjust display 35 Press 2 while the system is idling In Function 2 use either C3 or to select Adjust display and press F3 Light F4 Dark 2 43 lightens the display darkens the display When you have your desired contrast press ox 04 05 20 15 00 25 J Any setting between 0 and 63 is possible Values between 30 and 40 are in the standard range 53 m Chapter 3 Troubleshooting and Maintenance Cleaning O Use the accessory cleaning fluid and cleaning card to clean the rollers inside the machine e Frequency of cleaning To attain the best quality it is recommended that the machine be cleaned every day Or clean once every 300 prints e If errors occur with high frequency or if there are printing related problems clean the machine each time these occur e Information Cleaning is displayed in the display on stand alone mode When this is displayed clean the machine e Cleaning procedures in terminal mode Press the Cleaning switch 2 Dampen the felt surfaces both side of a cleani
34. hold pl OOOO Select the card printing type Select for Small window type and tr ur for Large window type Small window type and Large window type can be switched using 3 and Use to confirm the selection Input the media type ID O Contact your dealer for the medial type ID A confirmation for setting member rank is displayed Select 0K x for YES and EL ur for NO YES and NO can be switched using and Fa Use 0K ox to confirm the selection Input the threshold for member rank B and press to confirm A member card that has accumulated points beyond the input threshold is handled as member rank B O If NO is selected on the previous screen the setting screen is not displayed Input the threshold for member rank B and press to confirm A member card that has accumulated points beyond the input threshold is handled as member rank B i If the setting value of the threshold for member rank A is less than the setting value for the threshold for member rank B input is rejected The system will issue a warning beep If NO is selected on the previous screen the setting screen is not displayed 51 52 Settings and Making Setting Changes Input welcome point pl 04 05 20 15 00 25 Set term of validity from date of issuel from date of use NO 04 05 20 15 00 25 m SEA Input term of validity _
35. layed the system request a password Input the password and press 0x lt gt See page 16 3 Use the tenkey to input the member s number and press O Normally the new member number is incremented by 1 from the previously issued new member number However there are cases in which it may not be a consecutive number because of setting changes made on the compact flash card Input additional points Il 04 05 20 15 00 25 Insert card to issue 04 05 20 15 00 25 No A123456 00200 Total Pnt 5p 04 05 20 15 00 25 e Registering a member Basic Operations 4 Input the additional points when issuing the new card If there are no additional points being added input 0 and press e9 Insert a new member card The data is entered and the display is written onto the member card O The message Insert card to issue is displayed This makes it possible to continue issuing new member cards Insert a new member card to continue issuing a new card In this case member numbers are automatically set consecutively In other words each subsequently issued member card is increment by 1 from the previously issued member card To stop this operation press This registers a member customer s name Function 1 Correct last issue Rewrite card Issue new card Set member s namel 04 05 20 15 00 25 r L Insert card to set member s name 04
36. le the system is idling exchange points 2 Insert a member card i 04 05 20 15 00 25 No A123456 00200 3 Input of the Redeem point is requested Use the tenkeys to input Total Pnt 1150 the units for point conversion 5 gt see pages 38 and 41 then p Exc Pnt _pl press xc 04 05 20 15 00 25 No A123456 00200 Points are subtracted for the amount being converted and the This timeP 500p member card data and the display are changed Total Pnt 650p O The display shows the results of any adding or subtracting of points when the data is updated on the card 04 05 20 15 00 25 e Subtracting points by returning products Points are subtracted according to the amount of the product being returned gt When the multiplier of the points is not changed Insert card to Press the switch while the system is idling return goods 2 Insert a member card i 04 05 20 15 00 25 j No A123456 00200 Ipu of the price of the return item is requested Use the tenkeys Total Pnt 850p to input the price and press 0x aie X1 The multiplier for the term is initialized if there is a term set Moem pem with a multiplier for that term i 04 05 20 15 00 25 No A123456 00200 This time P 20p Total Pnt 8830p 005 20 16 00 25 Basic Operations O Points are subtracted for the amount being converted and the member card data and the display are changed i The additional
37. lected on the previous screen the setting screen is not displayed 47 Settings and Making Setting Changes lt Example of a System Setting Card Print out gt System setting card 1 System setting card 2 Normal Additional point Large window type Media type ID ECO point Rank C point ratio 1p 1 00 Welcome point Rank B point ratio 2p 1 00 Redeem point unit Rank A point ratio 500p 3p 1 00 Term of validity Rank B threshold 5000p Date of issue 12 month Rank A threshold 8000p Transmission invalid Term of multiplier 2 Date Invalid Term of multiplier 2 Time Invalid If you create a system setting card the system settings can be automatically set by the magnetic data recorded on this system setting card when setting the system This is a very convenient function A Caution When operations for setting the system are completed all journal data history information and backed up history information is deleted and the system is initialized If history information remains load those history files directly loaded to the office PC 48 Settings and Making Setting Changes gt How to set using the system setting cards Input password Turn on the power while pressing the switch After the message Set memory card is displayed the system request a password Input the password and press ox lt gt See page 16 04 05 20 15 00 25 Set customer no If customer numbers have been set in
38. months i 04 05 20 15 00 25 j r 1 ssue system setting card IYESI NO 1 04 05 20 15 00 25 j Insert system setting card 1 04 05 20 15 00 25 Use the tenkeys to set the number of points to automatically add when a customer visits the shop according to the price of customer purchases and press to confirm If set to 0 points or it was confirmed that nothing was input nothing will be added when a sale occurs A confirmation for setting the term of validity is displayed from date of issue from date of use and NO can be switched using 3 and 4 Use 0K to confirm the selection To set the valid date set the term Use the tenkey to a value between 1 and 99 and press f i If NO is selected on the previous screen the setting screen is not displayed A confirmation for issuing a system setting card is displayed Select for YES and for NO YES and NO can be switched using 3 and Use to confirm the selection Insert the system setting card 1 i If NO is selected on the previous screen the setting screen is not displayed Settings and Making Setting Changes Insert system Insert the system setting card 2 ttin 1 Seu Gao O If NO is selected on the previous screen the setting screen is not displayed 04 05 20 15 00 25 If you create a system setting card the system settings can be automatically set by the magnetic data recorded on this system setting card w
39. n screen will be displayed when a sale occurs Use the tenkeys to set the number of points to add when applying ECO points according to the price of customer purchases and press to confirm O A check is displayed when adding ECO points They are added only by selection YES If set to O points no confirmation screen will be displayed when a sale occurs Use the tenkeys to set the number of points to automatically add when a customer visits the shop according to the price of customer purchases and press ox to confirm Use the tenkeys to set how many points can be exchanged in a point redemption plan and the number of points that are the unit for exchange points and press ox to confirm i Even if the term multipliers for points are all enabled and the purchase is within the term settings made by keys take priority When the keys are not used the term of the multiplier 1 Date has priority over term of the multiplier 2 Time 39 40 Settings and Making Setting Changes e Changing the password The currently set password can be set to a new password r Function 2 Adjust display Set message Change setting KChange password 04 05 20 15 00 25 Input password eee 04 05 20 15 00 25 Input new password Loe 04 05 20 15 00 25 Input new password again J AS A 00825 Q Press 2 while the system is idling In Function 2 use eithe
40. nfirm the selection To set the term of multiplier 2 Time use the tenkeys to input the targeted time frame and multiplier for the time Then press y If NO is selected on the previous screen the setting screen is not displayed Input additional point pl 04 05 20 15 00 25 Input ECO point _ pl 04 05 20 15 00 25 Input welcome point el 04 05 20 15 00 25 A Input redeem point unit Pp 04 05 20 15 00 25 f y Set term of validity from date of issuel from date of use NO 04 05 20 15 00 25 Settings and Making Setting Changes Use the tenkeys to set the number of points to add when applying points according to the price of customer purchases and press to confirm i A check is displayed when adding additional points They are added only by selection YES If set to O points or it was confirmed that nothing was input no confirmation screen will be displayed when a sale occurs Use the tenkeys to set the number of points to add when applying ECO points according to the price of customer purchases and press to confirm O A check is displayed when adding additional ECO points They are added only by selection YES If set to O points or it was confirmed that nothing was input no confirmation screen will be displayed when a sale occurs Use the tenkeys to set the number of points to automatically add when a cu
41. ng card with cleaning fluid Insert the cleaning card from the normal card insertion inlet Both sides Felt surface AAA R RARA RARA RARA ERA RO TET Cleaning Switch 4 After cleaning allow the machine to sit for approximately one minute to allow the cleaning fluid to dry e Cleaning procedures in stand alone mode Press 2 while the system is idling In Function 2 use either 43 or to select Cleaning and press 0K Shop N 1234 56 Function 2 Insert cleaning card IssueP Op Cleaning Return P Op Check memory card gt History 0 Check daily journal Set clock 04 05 20 15 00 25 04 05 20 15 00 25 O OS 54 Cleaning Dampen the felt surface of a cleaning card with cleaning fluid 4 Insert the cleaning card from the normal card insertion inlet Both sides Felt surface ARRARR RARA RARA RAR AREA REA REL After cleaning allow the machine to sit for approximately one minute to allow the cleaning fluid to dry ution Aca 1 Donotuse bent cleaning cards They will jam in the machine Use only the accessory head cleaning fluid or dedicated head cleaning fluids for audio video equipment If the cleaning fluid was not included contact your dealer Cleaning cards can be used approximately 30 times If they become damaged or dirty contact your dealer 55 56 When trouble occurs O e Display message If the following messages appear
42. nsert customer no setting card The customer number information is read and then the card is ejected customer number setting cards can be obtained from your dealer Use the tenkeys to input the shop administration number and press to confirm Use the tenkeys to input the machine administration number and press to confirm 41 Settings and Making Setting Changes Set with system setting card Nel YES 04 05 20 15 00 25 Select operation mode Normal Welcome point only 04 05 20 15 00 25 SS SSS If Normal is selected A confirmation for setting using a system setting card is displayed Use to select NO YES and NO can be switched using 3 and F4 Use to confirm the selection If not setting using a system setting card a screen is displayed to confirm whether to use the system for normal operations or only for welcome points Select for Normal and for Welcome point only Normal and Welcome point only can be switched using and F4 Use to confirm the selection gt See the settings made from page 52 when Normal is selected Select card printing type Small window type Large window type 0405 20 15 00 25 Input media type ID 0405 20 15 00 25 Set member rank YES No 005 20 1500 25 42 Select the card printing type Select for Small window type and for Large window typel Small window type
43. ons r Redeem points 1times 500p 04 05 30 22 10 15 Returned goods 2times 204p 04 05 30 22 10 15 f gt Issue new card 3times 9p 04 05 30 22 10 15 Reissue Otimes Op i OA DIZE ls OO Exchange card Otimes Old card Otimes E 04 05 30 22 10 15 j The number of points converted and the total number of points are displayed The number of times items were returned and the total value of the returns and the total number of points associated with the returns are displayed The number of cards that were issued and the total number of additional points added when issued are displayed The number of cards that were reissued and the total cumulative number of points by the re issue are displayed The number of card exchanges and number of voided cards are displayed Insert card to print daily journal 04 05 30 22 10 15 Journal 04 05 30 Sold item 22tms 738p Redeem P 1tms 500p Rtnd gds 2tms 204p Issued C 3tms 9p Reissued C Otms Op Exc card Otms Void card Otms Check Operations Insert a card to print the journal data A Caution Always use a journal data card Do not use a member card If a member card is used information on the card will be erased Information relating to journal results are printed on the journal card as shown at left 35 36 Settings and Making Setting Chan
44. points eco points and welcome points which have been added when making a purchase are not subtracted gt When change the point multiplier Insert card to return goods 04 05 20 15 00 25 f al Input point multiplier X1 005 20 15 00 25 No A123456 00200 Total Pnt 850p Multiplier X2 Rtnd item I OAC 2052000125 No A123456 00200 This time P 40p Total Pnt 810p 104 105 20m S200n25 Press the switch while the system is idling Insert a member card O Press the switch i The multiplier for the term is initialized if there is a term set with a multiplier for that term Input the multiplier and press ex Any multiplier between 1 and 10 can be input If a multiplier over 11 is input the system requests you to re input a new multiplier O The multiplier is effective only for converting points one time after it is changed It is not permanent Also if communications with the office computer ends normally or in error the office computer is set to X 1 Input of the price of the return item is requested Use the tenkeys to input the price and press oK O Points are subtracted for the amount being converted and the member card data and the display are changed The additional points eco points and welcome points which have been added when making a purchase are not subtracted 15 16 Basic Operations e Inputting a password
45. r 43 or to select Message and press After the message Change password is displayed the system request a password Input the current password and press A 3 The system prompts you to input a new password Input the new password then press 4 The system prompts you to input the new password again to confirm that it is correct Input the new password then press Settings and Making Setting Changes e Setting the system Various system settings can be made gt How to make settings without using a system setting card Input password Turn on the power while pressing the switch After the message Set memory card is displayed the system Eo 04 05 20 15 00 25 Set customer no YES WO 04 05 20 15 00 25 Insert customer no setting card OAS 205 1 5 00s 2 _ _ K 2 Input shop administration no 1234 i 0405 20 15 00 25 j Input machine administration No 56 05 20 OS f 1 request a password Input the password and press G gt See page 16 If customer numbers have been set in advance this confirms whether to reset the customer number Select for YES and for NO YES and NO can be switched using 3 and 4 Use to confirm the selection If YES is selected in this confirmation to reset the customer number the system requests that the customer No setting card be inserted I
46. rm the selection 0105 20 1500 25 When welcome points are set 5 gt See pages 38 and 41 No A123456 00200 Welcome points are automatically added The time P 25p i Welcome points can only be added once on the same day Total Pnt 775p and in the same shop 04 05 20 15 00 25 Points are added and the member card data and the display are changed The member card is discharged and the system idles again 11 Basic Operations gt When change the point multiplier No A123456 00200 Total Pnt 750p Multiplier X1 Sales I 04 05 20 15 00 25 Input point multiplier x1 04 05 20 15 00 25 No A123456 00200 Total Pnt 750p Multiplier X2 Sales 0405 20 15 00 25 Insert a member card while the system is idling Press the switch The multiplier for the term is initialized if there is a term set with a multiplier for that term 3 Input the multiplier and press ex Any multiplier between 1 and 10 can be input If a multiplier over 11 is input the system requests you to re input a new multiplier i The multiplier is effective only for converting points one time after it is changed Itis not permanent Also if transmission with the office computer ends normally or in error the office computer is set to X 1 4 Input of the sales price is requested Use the tenkeys to input the price then press 0K When additional points ar
47. ror Handling Check whether the compact flash card is correctly 0002 installed 5 gt See page 6 Turn the power to the card reader writer on again 04 05 20 15 00 25 E Cause A compact flash memory card eject error has occurred System Error Handling Check whether the compact flash card is correctly 0003 l installed gt See page 6 Turn the power to the card reader writer on again i 04 05 20 15 00 25 e Trouble when turning on the power Possible Cause Handimg Power won t The power plug is not Correct connect the power plug come on correctly connected Short in power cord Contact your dealer Short in power fuse Power comes on Won t accept cards The printer is experiencing and display is an error normal Accepts cards but Bad Card Use a normal card reader writer is not Card is damaged or bent If card is damaged or bent operating correctly Card data is erased replace the card or issue a new Other user card one 5 gt See pages 20 and 22 Head is dirty Clean it 5 gt See page 54 The system is experiencing Contact your dealer The printer is experiencing an error Power comes on Accepts cards Display lamp is expired and nothing is displayed When trouble occurs e Trouble when operating Possible Cause Handing Reading writing Using the appropriate card type Use our specified card Card data erased by magnet Replace the car
48. ry information is uploaded and settings are downloaded in the communication 04 05 20 15 00 25 25 Basic Operations 04 05 20 15 00 25 e Delete history A retry confirmation is displayed when there is a failure in communications because the line is busy To retry select YES i The journal data is erased when this ends normally and the history information is saved as a backup file Up to 10 files can be saved as a backup When this is exceeded the oldest file is erased The multiplier is set to a value by the office computer but if this is aborted the multiplier is returned to 1 This deletes unnecessary history information Function 2 Set message Change setting Change password Delete history 04 05 20 15 00 25 Input password f i 04 05 20 15 00 25 Delete history 04 05 20 15 00 25 26 Press 2 while the system is idling In Function 2 use either or F4 to select Delete history and press After the message Delete history is displayed the system request a password Input the password and press 5 gt See page 16 A confirmation of deleting the history information is displayed Use to select YES YES and NO can be switched using 43 and Use to confirm the selection If NO is selected the system idles again i The history information is saved as a backup when this ends normally Up to 10 files
49. s or invalidates card Enables setting fixed term points and applies ECO points Points can be converted or their multipliers changed Member card data has functions for preventing falsification of remaining points Terminal units can be provided with individual numbers This makes it possible to organize point increases decreases and correction logs for each device and to get transaction data of each device such as sales and purchase records Transaction data can be collected on a host via communications Can be set as a dedicated welcome point device Names of Parts and Functions _ Display Shows the input characters and content of the business Can be adjusted to any angle for easier viewing Maximum50 O Tenkey E gt See page 4 AC cable Connects to power source Cleaning switch Cleans the device See page 54 Power switch This turns the power to the reader writer on and off Names of Parts and Functions Slot cover Open the slot cover to install the compact flash card E gt See page 6 O Grounding screw This connects to the grounding wire O Interface connector Cable connects to host computer and modem Names of Parts and Functions Name and Function Numerical keys Used to input amounts of money Used to subtract points when a points and characters product is returned 1 gt See page 5 O
50. sssesssecscsecscsecseseees 30 e Checking the compact flash card sssssesssssesessseessssseesssseesssseeessseseossssesssssee 33 e Checking the journal data ecooconooomnmmmms 33 C Settings and Making Setting Changes coonocccconcnnnnnonoo 36 e Setting the date and tiM uuu cssssssssssssssscsessssessssesscsessssessesessesesessecsesesseseeseseees 36 e Setting MESSAGES vesical rai 37 e Changing settings relating tO points e occooononommmmmms 38 e Changing the Password caro tado 40 Setting the A rinovon yorni onart PEA E DEE IVONNE oA 41 e How to make settings without using a system setting card ssssesssssssersssse 41 lf Normal is selected ana 42 e How to set using the system setting Cards sssssessesssseeesssseessssssoresssseesssssseresssee 49 If Welcome point Only is selected sossssooocessoccessoccsssoocesosocecoscscsoossessoseessose 51 Adjusting the dla adela 53 Chapter 3 Troubleshooting and Maintenance E ASAS 54 Frequency of cleaning innata 54 e Cleaning procedures in terminal mode ssessssessssessssessssessssessssessssessssessssees 54 e Cleaning procedures in stand alone Mode ssesessssessssessssessssessssessssessssess 54 LI When trouble OCCULS occoonccccncinonccnccconanoncnnonannonannnanarennnnnns 56 Display MESSaAgES eee nee ee eee 56 e Trouble when turning ON the POWEM cssssssssscsssesscsessssesscsessssecseseeesecseseees 58 Trou
51. stomer visits the shop according to the price of customer purchases and press to confirm If set to 0 points or it was confirmed that nothing was input nothing will be added when a sale occurs Use the tenkeys to set how many points can be exchanged in a point redemption plan and the number of points that are the unit for exchange points and press ox to confirm A confirmation for setting the term of validity is displayed from date of issue form date of use and NO can be switched using 43 and 4 Use ok to confirm the selection 45 46 Settings and Making Setting Changes Input term of validity _months 04 05 20 15 00 25 Transmit data MES NO 04 05 20 15 00 25 Add prefix 0 NO i 04 05 20 15 00 25 j Input Tel no to dial El A 20m Ss 00n25 Select dial method Tonel Pulse L 04 05 20 15 00 25 i To set the valid date set the term Use the tenkey to a value between 1 and 99 and press ox If NO is selected on the previous screen the setting screen js not displayed A confirmation for transmitting is displayed Select for YES and for NO YES and NO can be switched using G3 and F4 Use to confirm the selection A confirmation for adding the prefix 0 is displayed Select for YES and for NO YES and NO can be switched using G3 and F4 Use to confirm the selection If NO is selected on
52. t See page 54 Insert cleaning card 04 05 20 15 00 25 e Adjusting the display Press 2 while the system is idling In Function 2 use either C3 or to select Cleaning and press Insert the cleaning card 3 The device automatically cleans itself The contrast of the display can be adjusted Adjust display 35 F3 Light F4 Dark 04 05 20 15 00 25 Press 2 while the system is idling In Function 2 use either 3 or to select Adjust display and press Gs lightens the display darkens the display When you have your desired contrast press i Any setting between 0 and 63 is possible Values between 30 and 40 are in the standard range 29 30 Check Operations e Checking the current settings You can check the current machine settings Use the key to call up the next settings to check Use the key to quit checking and to return to the machine to its idling state f Shop admin No 1234 Machine admin No 56 04 05 20 15 00 25 Print area Single window type Media type ID 0 05 20 1500 25 Point convert ratio 1 00 1p 04 05 20 15 00 25 C member point convert ratio 1 00 1p 04 05 20 15 00 25 B member point convert ratio 1 00 2p 0405 20 15 00 25 Press the Se switch After the message Verify settings is displayed the shop administra
53. tion number and the machine administration number are displayed The type of member card print area and the media type ID number are displayed Contact your dealer for the medial type ID When member rank settings are disabled 5 gt See page 41 The point conversion ratio is displayed O This is not displayed when member rank settings are valid Ranks C to A point conversions and ranks B and A threshold values are displayed When member rank settings are enabled gt See page 41 The point conversion ratio for member rank C is displayed The point conversion ratio for member rank B is displayed A member point convert ratio 1 00 3p 04 05 20 15 00 25 B member threshold 5000p A member threshold 8000p 04 05 20 15 00 25 Term of multiplier no 1 date Valid 08 10 08 20 X02 04 05 20 15 00 25 Term of multiplier no 2 time Valid 10 00 11 00 X02 0405 20 15 00 25 AAA S ee EE MAA a RRA 2 Check Operations The point conversion ratio for member rank A is displayed The threshold values for member ranks B and A are displayed When the term of the multiplier 1 Date is enabled gt gt See page 41 The target date and term multiplier are displayed When the term of the multiplier 2 Time is enabled gt See page 41 the targeted band of time and the multiplier for that term are displayed 31 Check Operations Additional point
54. xchange card ES NO L 04 05 20 15 00 25 The data on the current member card becomes invalidated and n c P 5 the customer number and point display are erased TotalPnt P This card was exchange is printed onto the invalidated card and then the card is ejected from the machine No A123456 00200 The current information of the card is displayed 04 05 20 15 00 25 22 Insert blank card 04 05 20 15 00 25 No A123456 00200 This time P 20p Total Pnt 180p 04 05 20 15 00 25 e Invalidating a member card Basic Operations Insert a new member card 8 The current data is recorded and written to the new card A Caution To prevent erasing data because of a mis operation of the machine it is not possible to terminate operation using while using Exchange member card This invalidates customer registration and points when a customer quits membership Function 1 Set member s name Reissue card Exchange cara WoJloMoz 10 04 05 20 15 00 25 Insert card to void i 04 05 20 15 00 25 No A123456 00200 This time P 10p Total Pnt 110p 04 05 20 15 00 25 Press D while the system is idling In Function 1 use either C3 or to select Void card and press 2 Insert the member card to void 3 The current information of the card is displayed 23 24
55. y communicates with the office computer when the set time is reached when the communication function is enabled ES 7 E Auto transmitting When the preset time is reached gt see page 41 the system a automatically begins communicating with the office computer It uploads history information and downloads settings If communications are aborted because the line is busy the system will retry after 10 seconds The system will retry 2 times 04 05 20 15 00 25 The journal data is erased when this ends normally and the history information is saved as a backup file Up to 10 files can be saved as a backup When this is exceeded the oldest file is erased The multiplier is set to a value by the office computer but if this is aborted the multiplier is returned to 1 e Manual transmission Communication in manual mode is possible if it is interrupted for some reason while in automatic mode to communicate with the office computer Function 2 Press 2 while the system is idling Manual e In Function 2 use either gt or to select Manual data eaning Check memory card transmit and press Check daily journal 04 05 20 15 00 25 A confirmation of manual communication is displayed To Manual transmission A continue select YES MES NO 04 05 20 15 00 25 i S 4 a 3 Communication with the office computer begins Now transmitting i dd f aes Histo
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