IPad User Guide - CASHplus Login
Contents
1. Checking 1 Savings 3 Check Imaging Savings eeeee Vorizo 8 30 AM MEN TREASURY oo Ca SOLUTION Hancock Bank f HITNEY L CASH BALANCES Account Information Change Account Account HB of LA 8653 Available Balance 6 807 61 As of 3 24 15 Activity Date Description Reference 3 10 15 Memo Db 2 5 15 OLB Transfer Credit 2 5 15 OLB Transfer Debit 11 21 14 OLB Transfer Debit Change Balance Type 11 6 14 OLB Transfer Credit A567 Savings 1 3456 Checking 3 2345 Checking 2 a Select anew account to close the popover box and refresh the Account Information and Activity sections with the new account number and data for that account 2 Tap the Change Balance Type button to display a popover box with available balance ledger balance types as illustrated a Select a balance type to close the popover box refresh the screen to display the newly selected balance type and refresh the Activity section A TREASURY a Ss SOLUTION ENUIA OUD Trami iii LED TAE CAN Tramite Credit Treasury Solution IPad User Guide 3 25 2015 10 S TREASURY o A SOLUTION Quin 3 3 Alerts Widget Description The Alerts widget allows you to e ALERTS view the alerts that are returned from the bank di Wire Transfer payments are pending approval 03 24 08 04 AM User Actions Drag up or down on the Alerts list to _ Wire Transfer payments are pending approval view all2. 8 55 AM Description The Change Password function allows you to neeo RAN TREASURY a EA SOL TION Hancock Bank Emo change the password you use to log in to the app U SETTINGS CHANGE PASSWORD User Actions Change Password 1 Enter your Old Password New Password and si Confirm Password fields The app automatically About displays the keyboard when you tap one of these fields New Password 2 Tap the Change Password button to complete the password change Password requirements are as follows a New Password and Confirm Password must be the same b Your password must be at least seven characters c Your password may not exceed 15 characters d Your password must contain at least one alpha numeric character e You cannot re use any of your previous 12 passwords Confirm Password Change Password 3 Tap the Done button to return to the main app screen Treasury Solution 1030 User Guide 3 25 2015 15 wae TREASURY a SPE SOLUTION mesero iman 3 8 2 About Description The About section allows you to view the app s version number and end user license agreement User Actions 1 Tap the Legal row to display the end user license agreement as illustrated below SS JO PM Sa SOLUTION te SETTINGS Change Password About ABOUT TM Mobile Tablet Banking Terms of Use TM Mobile Tale Banking 15 a treasury francial information managemrert service the Servic
3. Password requirements are as follows PASSWORD Password and Confirm password must be the same Password a ee Your password must be Confirm Password nooo at least seven characters Back b Register Your password may not exceed 15 characters Your password must contain at least one alpha numeric character ewWouU cannot re use any of your previous 12 passowords 4 3 Activation Description The Activation function activates the app so D ACTIVATION that it can be used on your iPad This is accomplished by Vo wl een the acta PIN by 2 et entering the activation code that was sent to your mobile phone via SMS text message Activation PIM User Actions 1 Enter the Activation Code the bank sent to your mobile number 2 Tap the Activate button a If the activation code is valid the system will load the main screen and begin retrieving data from bank b Ifthe activation code is invalid an error message will be displayed Treasury Solution IPad User Guide 3 25 2015 6 TREASURY m bm gt Sa 5 Login Description The Login function securely logs you in to the app Your user Id is the same one that you use to log in to bank s web system via the Internet Your password is the one that was created during the Setup Password step of the Initial Setup process These topics are described in Section 4 of this user manual Display Rules 1 When the Login s
4. Amount Beneficiary Name Beneficiary Account Number Sending Account Number Status Entry User Entry Date Profile Type Template MT15083000003 approve 3 24 15 1 00 Wanda 654321 TX 3800 Main LLC 7686 Pending 1 Approval edithbates2 3 24 15 NonRepetitive Freeform MT15083000002 Approve 3 24 15 1 00 Tammy 123456 TX 3800 Main LLC 7686 Pending 1 Approval edithbates2 3 24 15 NonRepetitive Freeform Reject Reject S TREASURY a 0 A SOLUTION Fon 4 Tap the Reject button to display the Reject Verification i screen as illustrated below E APPROVAL CEN Tracking Number MT15083000003 r ed Value Date 3 24 15 j Amount 1 00 a The app automatically places the cursor in the haa From Account TX 3800 Main LLC 7686 P Trach Benefici Name Wanda 5 Comment field and a keyboard is presented You ans Beneficiary Account 654321 may enter a comment in this field Comment e Benei b Tap the Cancel button to return to the prior pea Reject Cancel screen without rejecting the wire Sending 4000 c Tap the Reject button to reject the wire and view a confirmation message indicating that it has been rejected The wire will be removed from the list cnury user CUILMIDALESe Entry Date 3 24 15 3 6 2 ACH Approval 8 50 AM Description The ACH Approval workflow allows you to amos TREASURY m view the details of ACH transactions t
5. y Bank Bank or we thal allas authorized us oa account infornalion a aronze wire ranse are H varsactions ana receive account aeris of nolices using Compalile and supported mobile phones and or oiher compatble and supporied wrek devices cofectively a Mobile Device The tarm Bank reters Whitney Bank a Mississippi Sale chanared bank coing business ts locations in Miesissiopi Alabama and Florida es Hancock ank and doing business as Whitney Bank through ts locations in Louisiana and Texas These TM ModiesTatbiet Banking Terms of Use Hamenm and become part of the Treasury Services Master lo time he Master Agreement governing the use of ona of mona Treasury M If there is a conflict between the Master Agreement and hese Terms of Use thease Tenns ol Use wil govem any use of the TM Mobida Tablel Barking Services provided however thet al indemevfication end li Agreement shal expressly apply lo he Service These Terms of Use apply only to the TM Mobie Tate Sanking Sarvice and shall not be construed lo apgly to othar e Barmng or online services atlered by peers ab the same may be amended fom on agement Services provided by Bari to ts commercial customers lation of liability provisions of the Master Bank Any capilaized jens not d din hese Tenra of Use al have the mesriro given do them in he Master Agreement Enraliment The Serace 15 avaluble lo those cummeroel cusi
6. Expanded 3 6 1 Wire Approval Description The Wire Approval workflow allows you to view the details of wires that require approval and either approve or reject them User Actions 1 Tap a different option on the segmented bar to view different transaction types that require approval 2 Swipe up or down on the Wire Details list to scroll through the pending wires that have been returned from the bank 3 Tap the Approve button to display the Approve Verification screen as illustrated below veo E TREASURY APPROVE VERIFICATION Y A Tracking Number MT15083000003 K El A 90905 00000 x Amount 1 00 Wil TX in From Account TX 3800 Main LLC 7686 Approve Reject Beneficiary Name Wanda Beneficiary Account 654321 Approve Cancel Status Pending 1 Approval Entry User edithbates2 a Tap the Cancel button to return to the prior screen without approving the wire b Tap the Approve button to approve the wire and it will ask for the security code from your security token Treasury Solution 1030 User Guide 3 25 2015 12 ACH Payments Wire Transfers nn WAN TREASURY a GS SOLUTION e e E APPROVAL CENTER mi APPROVAL CENTER 8 43 AM Emma ACH Payments Wire Details Tracking Number Value Date Amount Beneficiary Name Beneficiary Account Number Sending Account Number Status Entry User Entry Date Profile Type Template Wire Details Tracking Number Value Date
7. you to access banking information from anywhere and at any time using an intuitive touch screen interface You can view balances transactions alerts and bank messages In addition you can view approve ACH amp Wire transactions Diagram 1 Main en Vorizon Lal TREASURY ET E System screen ICA SOLUTION Hancock Bank Emma CASH BALANCES Available Balance E AL Dee s Paper Co Inc Nickname 4915 63 522 68 E tx mobile test 15270 59 417 73 E HB of TX 6097 9 228 72 E AL mobile test 0467 7 431 15 E HB of LA 8653 6 807 61 E LA Mobile Test 7301 2 360 27 IPPPP PP EZ APPROVAL CENTER Ra 4 ALERTS Wire Transfer payments are pending approval Es ACH Payments A 03 24 08 04 AM f Wire Transfers A Wire Transfer payments are pending approval 03 24 08 02 AM A ACH payments are pending approval 03 24 08 01 AM A ACH payments are pending approval 03 24 08 00 AM A ACH payments are pending approval 03 16 04 11 PM BANK ANNOUNCEMENTS SUPPORT q ACH transactions that were double posted in error have been corrected Any fees that were caused by this issue will be systematically refunded within 2 business days We apologize Phone 1 866 594 2304 for any inconvenience this may have caused E Hours Of Operation M F 7am 5pm working to restore them as quickly as possible We apologize for any inconvenience this may cause Lockbox images are temporarily unavailable We are 1 2 Document Purp
8. 8 f Wire Transfers Wire Tran 03 24 08 BANK ANNOUNCEMENTS q ACH transactions that were double posted in error have been corrected Any fees that were caused by this issue will be systematically refunded within 2 business days We apologize for any inconvenience this may have caused working to restore them as quickly as possible We apologize for any inconvenience this may cause Lockbox images are temporarily unavailable We are Treasury Solution IPad User Guide 3 25 2015 8 val TREASURY o S Pa 3 Business Banking for iPad Widgets 3 1 Cash Balances Widget Description The Cash Balances widget allows you to view balances for your accounts When needed you can drag your finger up or down to see more accounts in the list A pie chart illustrates the distribution of your cash CASH BALANCES Available Balance M AL Dee s Paper Co inc Nickname 4915 63 522 68 Q balances tx mobile test 5270 59 417 73 Q HB of TX 6097 9 228 72 Q Note that widget presentation and functionality will vary D AL mobile test 0467 s7 431 15 Q depending on licensed service The top image depicts HB of LA 8653 56 807 61 Q Previous Day and Intra Day filtering functionality while E LA Mobile Test 7301 2 360 27 Q the latter depicts a since balance type data model be it Previous Day or Intra Day User Actions 1 Tap the Expand icon to expand the widget to full screen and view transaction infor
9. NO Address Laaa ooo City Town CA State La ve Postal Code 70123 2175 Province Country moreno 000 E Mall aa Secunty Information Activation Date 06 28 2013 FB Status active vel Ed Re Enter Password esesesee Force user to change password after next login Secondary Authentication Required Use Secondary Authentication for Transaction Note Ensure the system user has been granted the Mobile Admin permission reasury solution Ira ser Guide Fax No 504 779 1049 17 E TREASURY A SOLUTION uote Pues 5 Click on the Permission tab gt Mobile General Permissions signed obile Approval A A ACH Approval Approval Balances Cash Balances Add All gt gt lt Remove lt lt Remove All VW w ACH Administration Balance Reporting Bank Reports Book Transfer Check Management Commercial Loan Deposit Images Mobile Portai ir i 6 Select the permissions that you would like to grant to the user amp click Add 7 Click Save You can now register the device that is setup with this mobile number 6 2 UNREGISTERING 1 Log on to Treasury Solution by using the login credentials of a system user 2 Click Administration gt User Admin A Hancock Bank WHIT BANK w ACH Administration Balance Reporting Reports Book Transfer Check Management Commercial Loan Deposit Image Account Group Maintenance User Admin User Administration Approv
10. PA TREASURY CAF SOLUTION WHITNEY 1030 User Guide Version 1 2 April 2015 g Ca TREASURY H WILT HE SOLUTION Hincork Rank Cy I TABLE OF CONTENTS E INTRODUCTION svcccececscccccecccetesccstcececcsceiececsecsnaceseececcosecewaceseeceaecscceccgscescaaseceveucasssessaschsseccecseususceneveweassewbescceeesweassee 1 1 1 PRODUCT OVE RVE PP EOE T EE O EE ooo II 1 1 2 DOCUMENT PURPOSE 00 1 2 GENERALATTRIBUTE Soo ia 2 2 1 BUSINESS BANKING WIDGET ea ce d a 2 2 2 ORIENTA NON coarsen e Ea E E EEOAE 3 2 3 NAVIGATION amp TOUCH GESTURES serias antracita noite ies 3 2 4 COMMONICONS S CONTAROS rs is 4 3 BUSINESS BANKING FOR IPAD WIDGETS cccccccccccscccccccccccccscccccccccccccccccccccccccccccccccccccccccccccccccccccccccccsccccccsccocces 6 3 1 CASH BALANCES WIDOET woscetcascteascccedta cuescededcensscedannduarddecdecadsnedeecdsaccedadcendonedcorduasddendeded soadedeezesdedabcondecedancduanGaaeGecsdeeeseneese 6 3 2 CASH BALANCES EXPANDED WIDGET ccccccccccccccccsecccsesecsssssessescssssssssssssssssssessssesssssssssssssssssesssssssssssesesesssssssssssssesesesess 6 3 3 PP A A 9 3 4 BANK ANNOUNCEMENTS WIDE Tasas 9 3 5 APPROVAL CENTER WIDGET cccc
11. US PPD CR PPD a Tap the Cancel button to return to the prior screen without approving the ACH payment b Tap the Approve button to approve the ACH payment and it will ask for the Treasury Solution 1030 User Guide 3 25 2015 13 From Account 9999999999 6789 fam TREASURY a Y SOLUTION wete Eu security code from your security token 8 50 AM TREASURY 4 Tap the Reject button to display the Reject a eee Verification screen APPROVAL CEN Tracking Number ACH15083000002 k e 000 a The app automatically places the cursor in OA ceca 53 the Comment field and a keyboard is roca presented You have the option to enter a Template PPD CR comment in this field i E b Tap the Cancel button to return to the b prior screen without rejecting the ACH payment cC Tap the Reject button to reject the ACH payment and display a confirmation message indicating that it has been rejected The ACH payment will be removed from the list 3 7 Support Widget Description The Support widget allows you to view bank contact information fi SUPPORT ED Hours Of Operation M F 7am 5pm Phone 1 866 594 2304 3 8 System Settings When you tap the Settings icon the Settings screen displays where you can change your password and view version and end user license information Treasury Solution IPad User Guide 3 25 2015 14 E TREASURY a Y SOLUTION Puno 3 8 1 Change Password
12. al Account Maintenance Alert Setup Audit Sumr Customer User User Administration User Administration Summary wa 0 A 94 0 O of if Last Name administrator Edith Bates EdithBates Yes A Kenya Batiste tmkbatiste Yes Al Mark Bourn markbourn Yes TI Dionna Butler dbutler Yes TI Cathy Casler cathycasler Yes Al reasury Solution IPad User Guide 18 S TREASURY og OF SOLUTION fumo 3 Select the user that needs to have mobile permissions removed right click amp select modify 4 Remove the Mobile Number under the General tab General permissions Histon General Informabon First Name Last Name C User 1D Department TMI NO Address 11201 Dickory Ave City Town Harahan Slate LA me Province Country usa Phone No 504 729 1252 Fax No 1504 7 9 1049 E Mail ly Securty Information Activation Date 06 28 2013 S Status Active w Password assesses Re Enter Password Force user to change password after next login wf Secondary Authentication Required af Lise Secondary Authentication for Transaction Note Ensure the system user has been granted the Mobile Admin permission 5 Click on the Permission tab gt Mobile Permissions obile Approval ACH Approval Approval Balances Cash Balances Add All gt gt lt Remove lt lt Remove All ACH Administration Balance Reporting Bank Reports Book Transfe
13. cecccecccecccesccsccesccesccesccescccsccesccsccsccusccesccesccesscesccesscessccsecasecsecesecesscesscesceesceeeseasess 10 3 6 PPP RON A o A E EE 10 3 6 1 A coana ana a a aa E ee ne i Dae 10 Ore A o a a Po OO 11 3 7 SUPPORT WHIDGET cscccesccecccescccsccesccasccesccesscescccsscessccssccusccesccasccesccesscesscescceseceseessecsccsccusccesecesscesscesccesceesceaeseeuecs 12 3 8 SYSTEM SETTINGS cscccescccscccscccscccncccncccucccsccsccasccesccesceesccesseessccsccsccasccesccesscesccesceescecssecesecusccsecesecesscesccescessscesseeuecs 13 3 8 1 Change FOSS WONG resi 13 3 8 2 ADO a O AN 14 4 INITIAL SETUP seocoscscccccccccccscccosccscococcocoscseccoscscocoscocoscscocoscscococcocososcocoscseocoscococcscocosescocoscocoseseocoseseososeesocosescoses 15 4 1 REIT ATION eorne e a a 15 4 2 SETUP PASSWORD oe cecseseececeseccseseancacaceccccessacaataceucaesdecsesevaneadenedccncedysceesccusuesncusaceucessuaceatsaceusaesdezcecabaneaseuedieaceasaes 15 4 3 PT ATON o T E ET A E E E A 16 5 LOGIN cies 16 6 Howto Register Unregister Treasury Solution Mobile Application for Users o o omooo 17 6 1 MEE o o EE E A 6 2 Vialia dla PAP Ue sel TREASURY a 7 TA SOLUTION Hancock Rank Emma 1 Introduction 1 1 Product Overview Business Banking for iPad is a native OS app designed specifically for the iPad This app allows
14. creen loads the cursor defaults to the User ID field and the iPad s keyboard automatically displays 2 User ID is a required field 3 Password is a required field 4 Three invalid login attempts result in your user Id being locked for ten minutes User Actions 1 The Remember User ID setting may be set to On for subsequent use If set to On the app will remember and display your user Id when you return to the Login screen Enter your login credentials and tap the Log In button This will display the main app screen and automatically retrieve data from CASHplus Note You must be connected to the Internet in order to retrieve data from the bank Treasury Solution IPad User Guide 3 25 2015 7 H ds Emo Witttstt 1 Help Displays the Help screen _ SAN TREASURY a 2 Settings Displays the Settings screen This Help E SOLUTION rod allows you to change your password and view CASH BALANCES version and legal information EN Available Balance IM AL Dee s Paper Co Inc Nickname 4915 63 522 68 3 Logoff Displays the message confirming that a 3 ESTARIA OE you wish to logoff If you select Yes the app ci ie ae E will be closed and you will be returned to the ER A Logi n screen E HB of LA 8653 6 807 61 E LA Mobile Test 7301 2 360 27 IPP PPONP If you select No you will remain on the same screen E APPROVAL CENTER x gt E gt Wire Tran ACH Payments 03 24 0
15. ewly available data a Ri from the bank M AL Dee s Paper Co Inc Nickname 4915 63 522 68 Regardless of which screen you are on when o ra the Refresh icon is tapped all widgets will 030 peA retrieve data from the bank and you will be a EAN returned to the main screen E HB of LA 8653 6 807 61 3 Expand Contract Expand increases the size E LA Mobile Test 7301 2 360 27 of the widget to full screen The Expand icon is illustrated below EZ APPROVAL CENTER e 4 ALERTS ACH Payments A pil op are pending approval Wire Transfers A O op aaa are pending approval Once a widget is expanded the icon will be IA A replaced with a Contract icon that is used to o A ACH payments are pending approval 03 24 return the widget to its original size nadia A ACH payments are pending approval 03 16 M 04 11 PM x l BANK ANNOUNCEMENTS M SUPPORT ACH transactions that were double posted in error have been corrected Any fees that were caused by this issue will be systematically refunded within 2 business days We apologize R Phone 1 866 594 2304 for any inconvenience this may have caused E Hours Of Operation M F 7am 5pm working to restore them as quickly as possible We apologize for any inconvenience this may cause Lockbox images are temporarily unavailable We are Treasury Solution IPad User Guide 3 25 2015 4 e TREASURY o On Y SOLUTION Fun 4 Initial Setup After you download t
16. hat require approval Ga SOLUTION ete Fma and either approve or reject them You can view pending Y APPROVAL CENTER transactions of different transaction types by tapping the appropriate heading Wire Transfers Payment Details User Actions 1 Tapa different option on the segmented bar to view different transaction types that require approval 2 Swipe up or down on the Payment Details list to scroll through the ACH payments that have been returned from the system 3 Tap the Approve button to display the Approve Verification screen as illustrated below eeeee Vorizo 8 50 AM a HN TREASURY a mm APPROVE VERIFICATION YA Tracking Number ACH15083000002 a Effective Date 3 25 15 Credit Amount 7 95 Pay Credit Count 53 Debit Amount 0 00 Debit Count 0 Template PPD CR Approve Cancel Tracking Number Effective Date Process Date Credit Amount Credit Count Debit Amount Debit Count Type Template Description From Account Company Entry User Entry Date Status Payment Details Tracking Number Effective Date Process Date Credit Amount Credit Count Debit Amount Debit Count Type Template Description ACH15083000002 Reject 3 25 15 3 24 15 7 95 53 0 00 0 PPD_PLUS PPD CR PPD 9999999999 6789 ACH DEMO 9123456789 edithbates2 3 24 15 Pending 1 Approval ACH15083000001 3 25 15 3 24 15 5 30 53 0 00 0 PPD_PL
17. he app to your iPad device you must complete a one time setup process to register and activate the installation This process includes steps for Registration Setup Password and Activation These are described in the following sections 4 1 Registration Description The Registration function submits registration information to the bank This information must match the data that is set up on at the bank User Actions 1 Input your User Id and mobile number The Device Name field is automatically populated a The User Id is the same as your online user 10 b The Mobile Number must match the one that is set up on the online system for your user Id The activation PIN that is required to complete the activation process will be delivered via SMS text message to this mobile number 2 When your user Id and mobile number have been entered the tap the Next button 4 2 Setup Password Description The Setup Password function is used to create the password that you will use to log in to the app User Actions 1 Enter the password that you will use to log in to the app You must re type the password in the Confirm Password field 2 Tap the Register button to proceed a The app validates the newly created password b If the password is valid the bank will send a one time activation code to your mobile number via SMS text message Treasury Solution IPad User Guide 3 25 2015 5 Say TREASURY fume SOLUTION ocio uno S
18. items in the list 03 24 08 02 AM ACH payments are pending approval 03 24 08 01 AM ACH payments are pending approval 03 24 3 4 Bank Announcements Widget Description The Bank Announcements widget al BANK ANNOUNCEMENTS allows you to view the announcements that are returned from the bank l ACH transactions that were double posted in error have been corrected Any fees that were caused by this issue will be systematically User Actions refunded within 2 business days We apologize Drag up or down on the Bank for any inconvenience this may have caused Announcements list to view all items in the list working to restore them as quickly as possible We apologize for any inconvenience this may cause Lockbox images are temporarily unavailable We are Treasury Solution IPad User Guide 3 25 2015 11 TREASURY o 50 LUTIO N Hancock Banik g TA Emmer 3 5 Approval Center Widget Description The Approval Center widget allows you to view a summary of the transactions that are pending approval These are limited to items which you are entitled to approve You can expand the widget to view the details of the transactions that are pending approval User Actions 1 Tap the Expand icon to expand the widget to full screen and show the items that require approval 2 Tap a transaction type in the list to expand the widget to full screen and view pending transactions of the selected service 3 6 Approval Center
19. mation for the first account in the list 2 For filtering functionality a Tap the data type filter to switch between Previous Day and Intra Day b Tap the As of date to select an alternate date c Tap All Accounts to select alternate account options Available Balance 59 417 73 3 Tap an account row to expand the widget to full screen and view transaction information for the Ledger Balance 59 417 73 selected account 4 Tap the magnifying glass icon to display a popover box which shows all of the balances returned for the account from the bank e g Available Balance Closing Ledger etc 5 You can drag your finger up or down to view additional balances PPPLPPL 3 2 Cash Balances Expanded Widget Description Expanding the Cash Balances widget allows you to view balances and transactions for a specific account Any available check images can also be viewed As with the minimized widget the presentation and functionality will vary depending on licensed service The From Date and To Date calendars along with the Apply button are only available with the balance data filtering option Treasury Solution IPad User Guide 3 25 2015 9 TREASURY Ca SOLUTION Hancock Bank Gruner User Actions 1 Tap the Change Account button to display a popover box with all entitled accounts as illustrated below Change Account Change Balance Type ACCOUNTS 41234 A789 j 3913 3678
20. may aut Lockhboa mapa are Lemporaniy rocabil We are Diagram 4 Landscape O O ton orientation A Available Balance Ra A ALERTS aA Wwe paprients are pending 03 14 08 04 AM A wee Tamis pnah ae peecing agro 01 74 08 07 AM be pair ahora OF 24 OB 01 AA a y ae pecas approval 01 74 OF OD ae yreerts are ponding apro D 14 04 11 Pa tore mem Quickly at poble we apogas tor Laaa Lockbew ome are 2 3 Navigation Touch Gestures You can navigate and interact with the Business Banking for iPad app using standard Apple iOS touch gestures These include the following tap swipe and drag Tap Tapping is the primary way to interact with the app For example you can tap a button by touching it with your finger Drag Some widgets contain lists where not all of the data fits on the screen You can scroll through these lists by dragging your finger up or down Dragging your finger to scroll does not activate items on the list which would be done by tapping Treasury Solution IPad User Guide 3 25 2015 3 ra TREASURY a 7 TA SOLUTION Hancock Rank Emma 2 4 Common Icons amp Controls The Business Banking for iPad app contains several commonly used icons and controls These are described below 1 Pull out Menu Displays Help Settings and Logoff functions orizon TREASURY S0 LUTION Hancock Bank Emma 2 Refresh Will refresh the screen and the system will retrieve any n
21. ose The purpose of this document is to describe the functionality of the Business Banking for iPad app Treasury Solution IPad User Guide 3 25 2015 1 Wa TREASURY a o A SOLUTION Fem 2 General Attributes 2 1 Business Banking Widgets You can view and interact with bank data via a series of widgets Each widget provides specific banking functionality e g viewing Cash Balances and retrieves data from the bank s cash management system Widgets are displayed on panels to which you can navigate by swiping left or right on the iPad screen A panel with five separate widgets is illustrated below Diagram 2 Main 00000 Verizon fl eer System screen showing ES O N HancorkBank wima a panel with five Gonan widgets Available Balance E Dee s Paper Co Inc Nickname 4915 63 522 68 E tx mobile test 5270 59 417 73 E HB of TX 6097 9 228 72 AL mobile test 0467 7 431 15 E HB of LA 8653 6 807 61 E LA Mobile Test 7301 2 360 27 E APPROVAL CENTER Ra A ALERTS Wire Transfer payments are pending approval ACH Payments A 03 24 08 04 AM Wire Transfers A Wire Transfer payments are pending approval 03 24 08 02 AM A ACH payments are pending approval 03 24 08 01 AM A ACH payments are pending approval 03 24 08 00 AM A ACH payments are pending approval 03 16 04 11 PM BANK ANNOUNCEMENTS SUPPORT ACH transactions that were double posted in error have been corrected Any fees tha
22. r Check Management Deposit Images Mobile Portal Wire Transfer 6 Select the permissions that you would like to remove from the user amp click Remove 7 Click Save The user is now removed from the mobile application 8 User can remove the app from their mobile device reasury solution lPa ser Guide 19
23. rior screen Treasury Solution IPad User Guide 3 25 2015 PH TREASURY a i SOLUTION Hancock Hank Exa SETTINGS Change Passerardl About Legal Copyright 2013 2014 All Rights Reserved 16 wae TREASURY a GA SOLUTION mete Gem How to Register Unregister Treasury Solution Mobile A lication for Users This section explains how to register unregister the Treasury Solution mobile application from the user s mobile device 6 1 REGISTERING 1 Log on to Treasury Solution by using the login credentials of a system user 2 Click Administration gt User Admin 00 Hancock Bank SAAL 1 BANK E gt ACH Administration Balance Reporting Reports Book Transfer Check Management Account Group Maintenance User Admin User Administration Approval Account Maintenance Customer User User Administration User Administration Summary User ID All Vv es 94 0 0 0 M D E Deposit Image Audit Sumr Last Name Edith Bates EdithBates Kenya Batiste tmkbatiste Mark Bourn markbourn Dionna Butler dbutler Cathy Casler cathycasler administrator Yes Yes Yes Yes Yes A A Al 3 Select the user that needs to be setup with mobile permissions right click amp select modify 4 Key in the Mobile Number under the General tab General Permissions History General Information First Name Last Name User 1018 E Department TMI
24. t were Hours Of Operation M F 7am 5pm caused by this issue will be systematically refunded within 2 business days We apologize Phone 1 866 594 2304 for any inconvenience this may have caused working to restore them as quickly as possible We apologize for any inconvenience this may cause Lockbox images are temporarily unavailable We are Treasury Solution IPad User Guide 3 25 2015 2 dat TREASURY a Y SOLUTION Hete Fue 2 2 Orientation The Business Banking for iPad app can be operated in either portrait or landscape orientation Rotate the iPad and the screen rotates as well adjusting the panels and widgets to fit the new screen orientation as illustrated below Diagram 3 Portrait orientation roo Available Balance ad ter Peer Ce ee tee AA TETEE E 90566 ea 5270 550 017 77 Bee ot Tr wT MT dd mobile beat 0447 57 401 15 O 731 E LA Mobile Test TE E APPROVAL CENTER 5 ave Trarader Anes ane para Apra A ALP Prymer s Cie A j Wire ramien O ave Dearifor payment ae pera ippror l A ATA SCM payments are pending appre 0114 01 Am dde ALH pagent ate pondra apo OITA 00 AM de MOM payme are pening aperesel 0016 06 91 Pia BARA ANNOUNCEMENTS E SUPPORT gg ACH ama Chae mere double plei le y eras hare ben OOO Asy Peri hal were E PnH O ds FU En cmd bby Chie e vill De ALETA E tH 007 ro m nem hi dz me them m aid a poble y We apologies do am ooreen benoe Es
25. umers of Bark who are enrolled in ether Bank s Tre ry Solution or Cash Solution oom cial online haning sarv a TM Clant and may ba acoased dy duly aulhorzeac agantas of TM Chant who hawe been propery errofied in the Service by Bark in order lo somes Ihe Serace a TM Cient must enrol ther Syster Administrator through a Treasury Services S Speciaist Once the System Adminstrat anrobed na Servica the Administrator wil sat up and fegiierad users Regalerad Users Each Regeterad Use Service and will have the 1 Ther assigned a User within the Treasury or Cash Solut Iclkreing information atached to Mobil co phone number and 21 the emal address designated in connection wih each Regeterad User s aceaas in Ranks Treasury Or Cash Soak Service The TM Clery ie solely responsit s for he enruiment ch Registered User and the actons mude while using the Service The Bank must be peovided accurate complete and currant information abaut each tered Usar fa Rogstorad Lisars enrolment information la incomp ete they wil nat he addat as 8 Registered User The System Adiminist ator must be notified of the rmionmaton changes or i wu 0 suce is terminated The System wxi Usar who na longer has Sanita Wea reserve the immediate y if an Regstered User ted Users enrolmen ri Semice 1 we canmol venly nformabon about such Regsiered User or 918 2 Tap the Done button to return to the p
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