Guardian Digital Secure List Port
Contents
1. address of the per son who owns and monitors the list List owner will automatically be subscribed to the mailing list as an administrator Once you have provided all necessary in formation click Create List to create the list User Guide 7 Chapter 7 Configuring the Mailing List Mail Lists Create Mailing List Create a New list After creating a list here you can edit it from the last page Name of the list lenga rde users Select a domain for the list corp guardiandigital com Email Address of the list owner jerrin guardiandigita Lco1 Create List In the example above we create the list engarde users in the virtual domain corp guardiandigital com The email address of this list will be engarde usersOc orp guardiandigital com In other words all posts to the list should be sent to the email address engarde usersOcorp guardiandigital com The list owner will be jerrinO guardiandigital com 7 Configuring the Mailing List This section describes how to perform detailed configuration of a mailing list Information about maintaining the mailing list adding and removing users dis playing list archives setting various types of permissions are explained in the following pages All mailing lists existing on this system will be listed on the bottom of the main page To configure a particular mailing list click on the name of the mailing list A pop up window will appear presenting an index to various parts of the list config2. cannot make another member an administrator or edit settings of other administrators Is the user a super administrator Super administrators are special types of ad ministrators who can make other members administrators Only super administrators can edit settings of other administrators Send this user reports If set the user will receive a daily report about bounce processing The user needs to be an administrator before this option is set Send this user error messages If set this user will get error messages gener ated from this list The user needs to be an administrator before this option is set 24 Guardian Digtal Secure List Port Section 8 1 Mail Lists engarde users User Maintenance Here You can view and edit the settings for jerrin guardiandigital com Email Address jerrin guardiandigital com Banned from posting messages Does the user receive copies of his own posts Digests settings Protected from bounces Is the user currently on vacation aaa Moderation No Selection gt Is the user an administrator 17 Is the user a super administrator a Is the user a moderater iv C C Send this user reports Admins Only Send this user error Messages Admins Only Remove This User Update Settings 8 Using Secure List Port You can subscribe unsubscribe to mailing lists defined on the server through email commands To pass a command to the Secure List Port send an email to the List Server Emai
3. engarde users Change List Name Below you may change the name of the list New Name Engarde Support Change Name Domain Name You can change the domain name of the list Select a new virtual domain from the drop down menu You will need to have created a virtual domain using the Secure Mail Suite before being able to use it here Moderated You may select whether the list is moderated or not If the list is mod erated all emails sent to the list will need to be approved by list moderators before they are sent to all members in the mailing list List Owner You can change the email address of the list owner here CC List A comma separated list of local mailing lists which receive copies of all posts made to this list Union List This is a comma separated list of local mailing lists whose members can post to this list even if this list is is closed Subject Tag This is the optional tag to be included in the subject lines of posts sent to the list Eg Engarde Users Maximum Size Of Mail Posts which are larger than this number in bytes will be moderated Subscription Type Subscription type can be Open Closed or Require Confirma tion If the list is Open anybody can subscribe to the list without approval from the list administrators If the list is Closed new members will need to be approved by the list administrators before they are subscribed to the list If the list subscription requires confirmation new members requestin
4. they post on a closed list Digest Footer The footer to be appended to digest mails from this mailing list Digest Header The header to be prepended to digest mails from this mailing list Message Footer The footer to be appended to every post in the mailing list Message Header The header to be prepended to every post in the mailing list Goodbye Text This is the message sent to users when they unsubscribe from the list You can also provide the subject of the message here User Guide 13 Chapter 7 Configuring the Mailing List Mail Lists engarde users Edit Template Enter the message on the box below Subject Good Bye from Engarde Users You have unsubsribed from the list Engarde Users Good Bye Update Settings Description General information about the mailing list Users will be able to view this information Moderator Welcome Text Message sent to new moderators May contain infor mation about how to moderate the list No Post Text Message sent to list members who are not allowed to post when they try to post to the mailing list Welcome Text A message sent to new members to the list when they subscribe You can also provide the subject of the message here 7 4 Security This section contains the list settings related to security This section has the following options Mail Lists engarde users Security Black List Mask spammers org yahoo com What to do with mails from non members
5. 0 Troubleshooting Section 1 0 1 Introduction Welcome to the Guardian Digital Secure List Port Built on the foundation of EnGarde v1 5 and fully integrated to Guardian Digital Secure Mail Suite Secure List Port allows you to create and manage multiple mailing lists effortlessly This manual will outline exactly how to the install Secure List Port and how mail ing lists are created and configured User Guide 1 Chapter 2 Contacting Guardian Digital 2 Contacting Guardian Digital Guardian Digital welcomes your input and feedback You may direct all questions commands or requests concerning the software you purchased your registration status or similar issues to the Guardian Digital Customer Service department at the following address Guardian Digital Customer Service 165 Chestnut Street Allendale New Jersey 07401 United States Phone 1 201 934 9230 E Mail customer service guardiandigital com World Wide Web http www guardiandigital com Online Store http store guardiandigital com The department s hours of operation are 9 00 AM to 5 00 PM Eastern Time Mon day through Friday 2 Guardian Digtal Secure List Port Section 3 0 3 Technical Support Guardian Digital provides comprehensive support for your enterprise Guardian Digital can help bridge the gap between the fast paced nature of the Internet se curity and the latest open source technologies available in EnGarde Guardian Digital can provid
6. 4 3 Subscription Requests If the list subscription is closed new members will need to be approved by admin istrators When a user tries to subscribe an email will be sent to all administrators with instructions about approving the subscription request If you are logged in as a list administrator you can view subscription requests and approve or reject them in this section You may view the subscription requests by clicking Pending Requests on the bot tom right on the screen You can access this section only if you are an administra tor since only administrators can approve subscription requests All requests for subscriptions to this mailing list will be listed under the header Subscription Requests on this page To approve a user check the box next to the email address and click on the Subscribe button on the bottom right side of the screen Now the user will be subscribed to the mailing list You can reject a subscription request using the Reject button Subscription Requests T jerrin2k guardiandigital com T jerrin83 guardiandigital com T ryan corp guardiandigital com Reject Subscribe User Guide 31 Chapter 10 Troubleshooting 9 4 4 Moderating Posts When a message is submitted to a moderated mailing list that message will be sent to all moderators in the list Using the Pending Requests link on the bottom right side of the screen you can view the mails posted to a moderated mailing list but not yet approved or
7. Guardian Digital Secure List Port User Guide Copyright 2004 Guardian Digital Inc Contents 1 Introduction 2 Contacting Guardian Digital 3 Technical Support 4 Installing Guardian Digital Secure List Port 4 1 Accessing the Installed Secure List Port aoaaa 5 Basic Configuration 6 Creating Mailing Lists 7 Configuring the Mailing List TA Deleting the Sto ita REE Skee Boe a 4 7 2 General Settings 2 yae memos ae a Se 7 3 Templates TA Security lt e 4 Re GA eR a EE REE EE R R TR ee oe T BOUNCES 6 8 ii a d a a E ee Da RR Bee 76 Digest Settings ocre a bee a eb a eee Tel ATCDIVES 6 ged e A al ob de Oe a Re ee Da ele Se 7 8 Expiration Settings o e e 7 9 Logging And Reporting o e TAA REPOS v 2 4A ee ae a a ee ae 7 10 User Maintenance e 7 10 1 Default User Settings o o 7 10 2 Adding a Users x 2 4 3 544 4 ER e A GAO User ISE A et li eg T 7 S Using Secure List Port 8 1 Subscribing to a List 8 2 Unsubscribing from a List 8 3 Other Commands 9 Secure User Manager 9 1 Logging IN 2 4 2 6 je Pe oe Gog A Dis 9 2 View the Mailing Lists naaa e 9 3 Subscribing toa Mailing List 9 4 Editing List Settings o o e 9 4 1 Personal SettidgS o o e 9 4 2 Subscribed Members o oo 9 4 3 Subscription Requests 9 4 4 Moderating Posts 1
8. Send to Moderator gt Post Password A O Who is allowed to view member list The Administrator Only gt Update Settings 14 Guardian Digtal Secure List Port Security Section 7 5 Black List Mask Allows you to specify patterns for blacklisting users on the list Enter one pattern per line If any of the patterns match a part of the email ad dress of a user that user will not be allowed to subscribe or post to the mail ing list For example a pattern spammers org will block all posts from any email address with domain spammers org eg tom spammers org To restrict one user enter the full username of the user eg user spamdomai n com Mail From Non members Here you can specify what happens to posts from email addresses that are not subscribed to the list The following options are available e Accept The mail will be accepted and sent to all list members e Send To Moderator Send the post to a moderator The mail will be sent to list members only if a moderator approves it e Discard Reject the mail Post Password You may specify an optional password for posting to the list Ifa post password is set then only those members who know the password can post to the mailing list All posts to the list without the following line in the message body or header will be rejected X Posting Pass lt post password gt To disable this authentication requirement leave this field empty Who is allowed to view member list You c
9. ail to the list server email address with the command in the message subject or body Message body will be checked for commands only if the message subject is empty Results of the commands will be mailed back to you To see a list of available lists in the server send a mail to list server email address using the command which The mailing list manager will send back an email containing the mailing lists available on this server Most useful email commands are listed below 26 Guardian Digtal Secure List Port Section 9 1 Command Usage Description info info lt list gt Retrieves the info for the list faq faq lt list gt Retrieves the FAQ for the list which which Show lists to which you are subscribed who who lt list gt Display membership for a list help help Send user the helpfile lists lists Send list of available mailing lists commands commands Send list of available commands flags flags Send list of available flags stats stats lt list gt Display current account statistics predigest predigest lt list gt Retrieves the current digest issue vacation vacation lt list gt lt duration gt Set user on vacation for lt duration gt subscribe subscribe lt list gt Subscribe to a list unsubscribe unsubscribe lt list gt Unsubscribe from a list set set lt list gt lt flag gt Sets a user flag unset unset lt list gt lt flag gt Unsets a user flag 9 Secure User Manager Using the Secure User Manager local users can
10. an select who will be allowed to see a list of members in the mailing list The following options are available e Current Members Only Only subscribed users can see the list of members e The Administrator Only Only the list administrator can see the list of members This is the recommended option e Anybody Anybody can view the list of mailing list members This options 1s dangerous since it allows spammers to harvest email addresses from the list and should be avoided if possible User Guide 15 Chapter 7 Configuring the Mailing List 7 5 Bounces In this section you may set certain actions to be taken on users who bounce emails back to the list You can specify the maximum number of fatal and non fatal bounces allowed for a user within a particular time interval If either fatal or non fatal bounce limit is exceeded within the time interval for a particular user the particular action will be taken for that user You may select to Take no action Unsubscribe the user or Put the user on vacation If the user is set on vacation no more posts from the list will be sent to that user even though he will still be a member of the list and can post to the list Mail Lists engarde users Bounces Below you may set limits for users who are bouncing messages from the list A member can be unsubscribed or put on vacation when the the number of bounces from the user exceed the limits within the specified timeout Maximum Fatal Boun
11. ceive Digests F Am On Vacation Get My Own Posts If this option is set the user will receive his own posts Receive Digests If this option is set the user will receive digests instead of indi vidual mail Vacation If this option is set the user will not receive any posts from the list However the user will be allowed to post to the mailing list 9 4 2 Subscribed Members A list of subscribed members will be displayed if the logged in user is an admin or if ordinary users are allowed to view member list The page shows a list of members and their membership types If you are an administrator you can edit all users except other administrators by clicking on the name If you are a super administrator you can edit settings of all members If you are not an administra tor you will not be able to edit other member s settings 30 Guardian Digtal Secure List Port Editing List Settings Section 9 4 Subscribed Members Email Address User Settings jerrin guardiandigital com Admin SuperAdmin Moderator nick guardiandigital com Add New User Pending Requests UnSubscribe Update Settings Removing a User A member can be unsubscribed by clicking on the email ad dress and clicking on Delete User link on the bottom right of the page Adding a User If you are an administrator you can add new users by clicking Add New User on the bottom right of the screen You will need to provide the email address of the new member 9
12. ces Maximum Non Fatal Bounces Time Interval in Days i What to do when the bounce limits exceed Put the user on vacation Update Settings Maximum Fatal Bounces Maximum number of fatal bounces allowed for a user in the time interval specified below If this limit is exceeded the user ac count will be subjected to the Action as defined below Maximum Non Fatal Bounces Maximum number of non fatal bounces allowed for a user in the time interval specified below If this limit is exceeded the user account will be subjected to the Action as defined below Time Interval In Days The time interval in days for the options above If the number of fatal or non fatal bounces occurred in this time interval exceed their limits the following Action will be executed for the member What to do when bounce limits exceed What Action to take when the bounce limits exceeds according to the criteria set by the three options above The action can be any of the following e No Action Take no action 16 Guardian Digtal Secure List Port Digest Settings Section 7 6 e Unsubscribe User Unsubscribe the user from this mailing list e Put the User on Vacation Put the user on vacation No more posts from the list will be sent to the user The user will still be a member and can post to the mailing list Click Update Settings to save settings and return to the list configuration index page 7 6 Digest Settings In this section you can edit vari
13. checked once in a month and archives older than this limit are removed This limit is enforced only if you have selected Yes in the Delete Old Archives option above Virtual Host for Displaying Archives A virtual host is necessary to display the mailing list archives through a web server To enable accessing archives through the web server select a Local Virtual Host and click Update Set tings You will need to create at least one virtual host before you can use this section Virtual hosts can be created in the Virtual Host Management module accessible from the main index page in the WebTool After setting up the local web server for displaying the archives you can select how often to update the web interface for the archives Maximum Age of archives Months How often to update the archives Please Select lt Update Settings Virtual Host You May access the archives by using the following link http corp guardiandigital com lists engarde users M I Am Sure Clear Virtual Host How Ofter to Update the Archives This option will be available only after you have selected a virtual host and set up the webserver You may specify how often the web page should be updated to reflect changes in the archives To remove a virtual host you may use the Clear Virtual Host button on the bottom right of the screen 7 8 Expiration Settings Here you may edit time limits for expiring administrative and user commands Time limits can be s
14. chine to act as a TLS client WebShare Manager Enable and configure the Guardian Digital WebShare Manager Secure List Port Create and manage Secure Mail Suite Mailing Lists 4 Guardian Digtal Secure List Port Section 5 0 5 Basic Configuration Secure List Port is accessed from Secure Mail Suite Click Secure List Port in the General Configuration section of the Secure Mail Suite Before you can create mailing lists you must set up basic configuration to make sure that Secure List Port can send and receive mail and is accessible from the Internet This is done in the Global Settings section Global Settings List Server E Mail Address list mgr corp guardiandigital com List Server Admin E Mail jerrin guardiandigital com Full Name of the List Manager List Manager Digest Processing Interval Daily lt Logging Level Low View Logs Global Blacklist spamcentral com Select a Virtual Host for Secure List Port UI No Virtual Host x Update Settings List Server E Mail Address This is the e mail address of the mailing list man agement software All list commands including subscribe unsubscribe re quests should be sent to this address The domain part of this email address should be a virtual domain defined on the system Eg list mgrO corp guar diandigital com You need to define a List Server Email Address before you can use Secure List Port In the above example corp guardiandigital com should be a virtual d
15. digital com Moderators jerrin guardiandigital com 7 10 User Maintenance In this section you can edit default user settings and manage users You may sub scribe unsubscribe users or edit their settings here This section has the following parts 7 10 1 Default User Settings You may edit the default user settings by clicking on the Default User Settings button On this page you may edit the default settings that will be applied to new users when they subscribe To see an explanation of the settings available for each user see section 7 9 3 22 Guardian Digtal Secure List Port User Maintenance Section 7 10 Mail Lists engarde users User Maintenance You can set the default user settings here These settings will be applied to new users when they subscribe Default User Settings 7 10 2 Adding a User Click Add New User to add a user You will need to supply the email address of the new user along with the his personal settings By default the personal set tings will be set to the default user settings defined in section 7 10 1 For detailed explanation of various available personal settings refer to section 7 10 3 Click Create User to add the user to the mailing list 7 10 3 User List This page shows a list of members subscribed along with a brief description of each user To unsubscribe or edit the settings of a user click on the corresponding email address Available user settings are listed below U
16. e subscription type and the number of mem bers subscribed to the lists are shown If the subscription type is open or confirm you can subscribe to the list immediately If the subscription is closed you will need to get approval from the list administrators to subscribe to the list Subscribed lists List Name Subscription Members engarde devel open 2 engarde users open 2 List Name Subscription Members first open 3 Change Password Password Confirm Password Log Out Change Password 28 Guardian Digtal Secure List Port Subscribing to a Mailing List Section 9 4 9 3 Subscribing to a Mailing List Mailing lists you are not a member of are listed under the Available Lists section Click on the name of the list you want to subscribe to The WebTool will show more information about this list The member list will be displayed if the list configuration allows it To subscribe to the list click on the Subscribe to This List button on the bottom right of the screen If the list subscription is not closed you will be immediately subscribed to the list If the list subscription is closed your subscription request will be forwarded to the list administrators for approval In this case you will be subscribed to the list only after you are approved by one of the list administrators SMS Mail list Maintenance engarde users Here you can subscribe to the mailing list engarde users Name of List engarde users Email Addres
17. e you with the information necessary to develop unique cus tomizations of EnGarde products to achieve the fastest time to market with the most cost effective solutions Guardian Digital encourages you to visit us on the Web for the answers to many commonly asked questions and system documentation Contact Guardian Digital Technical Support between the hours of 9 00 AM and 6 00 PM Eastern time To provide the answers you need quickly and efficiently the Guardian Digital Technical Support staff needs some information about your computer and soft ware Please include this information in your correspondence e Program name and version number e Product registration number e Any additional hardware or peripherals connected to your computer e How to reproduce your problem when it occurs whether you can reproduce it regularly and under what conditions e Information needed to contact you by voice fax or e mail e Steps you have taken thus far to try to resolve the problem e Any additional software installed Please contact us using one of the following methods Phone 1 201 934 9230 E Mail support guardiandigital com World Wide Web http www guardiandigital com To avoid delay in processing your request be sure to include your registration number in the subject of the e mail User Guide 3 Chapter 4 Installing Guardian Digital Secure List Port 4 Installing Guardian Digital Secure List Port Secure List Port is installed al
18. er Enter one pattern per line If the email address of the sender contains any of the patterns defined here he will be prohibited from subscribing to any list Eg The entry spamcentral com will block all email with domain spamcentral com like tom spamcentral com To re strict one user enter the full username of the user eg user spamdomain COM Secure List Port UI Secure List Port provides a web interface called Secure List Port User Interface where the users can log in and manage their subscrip tion Users can see various mailing lists available and subscribe unsubscribe to a list through this interface To enable the web interface you must select a virtual host All virtual hosts defined on this server will be available in the drop down menu You will need to create at least one virtual host in the Virtual Hosts section accessible from the main index page before you can use this feature Select a virtual host and click on Update Settings The WebTool will provide you with the link to the web interface If you want to disable the web interface select No Virtual Host Select a Virtual Host for Secure List Port UI http new guardiandigital com x Secure List Port UI URL http new guardiandigital com cgi bin ecartis slp cgi Click Update Settings to save the settings 6 Guardian Digtal Secure List Port Section 6 0 6 Creating Mailing Lists This section outlines the procedure for creating a mailing list Remember that
19. error messages from the list will be sent to the list owner 20 Guardian Digtal Secure List Port Logging And Reporting Section 7 9 Mail Lists engarde users Logging and Reporting Below you may change the level of logging for this maillist Log Level Send Daily Reports to the Owner Number of Reports to Keep Send Error Messages to the Owner Yes No Update Settings Reports Report Date Jun 19 2004 Jun 22 2004 Jun 25 2004 Jun 28 2004 User Guide Size 1 KB 1KB 3KB 1KB Report Date Jun 20 2004 Jun 23 2004 Jun 26 2004 Size Report Date Size 1KB Jun 21 2004 1KB 1KB Jun 24 2004 1KB 3KB Jun 27 2004 1KB 21 Chapter 7 Configuring the Mailing List 7 9 1 Reports The mailing list manager generates daily reports daily including a summary of list traffic This report will be sent to list owner if you set the option Send Daily Reports to the Owner to Yes All reports are archived You can view past reports in this section To view the report of a page click on the Report Date Mailing List Report for engarde users on Jun 22 2004 Thu Jun 24 2004 Daily Mail List Report l jerrintest2 inside guardiandigital com 4 List Name engarde users List Owner nick guardiandigital com Number of Members 2 Size of archives 4 Administrators jerrin guardiandigital com Super Administrators jerrin guardian
20. f you get a reply from Secure List Port the reason you can t be subscribed will be explained in it e CC Lists and Union Lists Doesn t Work Make sure that the lists are separated by comma if there are multiple entries in these fields Enter only those mailing lists defined on this server e Users Cant Post to the List First make sure that the user is posting to the correct email address For a list named testlist created in the virtual domain corp guardiandigital com the email address to be used for posting is testlist corp guardiandigital com If you are sending mail from a distant server make sure that the post reaches the server Proper DNS entries with an MX record should be created in the DNS server for the virtual domain used by this mailing list Refer to Engarde User Manual section 4 4 5 for more information about configuring DNS Check if this is a moderated list If so all posts will be sent to list moderators Make sure that there is at least one moderator in the list Also check if the user is allowed to post in the User Maintenance section Check if a Post Password is set for the list in the Security section If there is a Post Password remove it and try again e No Virtual Hosts are Available in the Archives Section All virtual hosts existing on this system will be listed in the Local Virtual Host field To create a virtual host refer to Engarde User Manual section 4 3 1 page 56 You can t view mail archives unless a v
21. g subscription will be asked to confirm their subscription request in a second email so that their email addresses can be verified Unsubscription Type Unsubscription Type can be Open Closed or Require Con firmation These options are similar to the subscription type User Guide 11 Chapter 7 Configuring the Mailing List Administrivia If administrivia is set to Yes subscription unsubscription attempt notifications will be sent to list administrators If set to no the notifications will not be sent to the administrators Attachment Handling You can prohibit attachments in posts to this mailing list If you select Yes attachments will be stripped from posts to this list accord ing to the criteria defined below Attatchments Prohibit Attatchments Yes No Remove All Attatchments Remove All Attatchments Except TEXT PLAIN Remove All Attatchments Except TEXT PLAIN and HTML T Remove Attatchments Silently Update Settings e Remove All Attachments Strip all attachments from posts to this list e Remove All Attachments Except TEXT PLAIN Strip all attachments except plain text attachments The text attachments will be added to the body of message and all other types of attachments will be removed e Remove All Attachments Except TEXT PLAIN and HTML Smp all attachments except plain text and HTML attachments HTML attachments will be converted to text and will be appended to the message body All other types of attac
22. hments will be stripped By default when an attachment is stripped a small notification is appended to the message body informing the recipient that there were attachments with this mail If you opt to remove attachments silently the notification will not be added to posts when attachments are stripped from them Click Update Settings to save the configuration 7 3 Templates Here you may edit various message templates for this mailing list This is mail sent to users on special occasions 12 Guardian Digtal Secure List Port Templates Section 7 3 Mail Lists engarde devel Templates Here you can edit various templates as well as messages sent to users on various occasions Black List Text Message sent to blacklisted users when they try to post Closed Text Message sent to users posting on a closed list Digest Footer Footer to be appended to Digest mails Digest Header Header to be prepended to Digest mails Message Footer Footer to append to every message in the list Goodbye Text Message sent to users leaving the list Message Header Header to prepend to every message in the list Description General Information about this List No Post Text Message sent to users who post in the list if they are not allowed to post Welcome Text Message sent to new users Back Black List Text This is the message sent to blacklisted users when they try to post to this mailing list Closed Text This is the message sent to users when
23. igest exceeds this size limit in bytes 1t will be sent immediately 7 7 Archives This section is related to the management of archive mails from the mailing list You can set up a local web server to view the archives from the mailing list This section contains the following options Mail Lists engarde users Archives Below you may edit settings related to mail archives from this mailing list You can set up a Virtual Host to view the archives Keep Archives Yes No Delete Old Archives Yes No Maximum Age of archives Months A local webserver is necessary to display the archives You need to create a Virtual Host on this system before you can view the archives Please Select a Virtual Host to display the archives Local Virtual El Host Please Select Update Settings Keep Archives This option allows you to set whether or not new posts are added to archives If No is selected new posts in the list will not be placed in the archives Delete Old Archives If Yes archives which are older than a specified Maximum Age are removed automatically The Maximum Age can be set in the next option If No no part of the archive will be expired or removed This option will take effect only if you specify a Maximum Age of Archives to Retain 18 Guardian Digtal Secure List Port Expiration Settings Section 7 8 Maximum Age of Archives to Retain You may specify the maximum age of archives in months Archives are
24. irtual domain e Can t Start Secure List Port UL Secure List Port UI needs a virtual host to run Select a virtual host from the drop down menu in the Global Settings page and click Update Settings If there are no virtual hosts defined on this 32 Guardian Digtal Secure List Port Section 10 0 server you should create one from the Virtual Host section accessible from the main index page Refer to Engarde User Manual section 4 3 1 page 56 for information about creating virtual hosts e Can t Subscribe to a List Through Email To subscribe to a list called testlist existing on the virtual domain corp guardiandigital com send a mail to testlist request corp guardiandigital com with the subject subscribe You must get a reply from the Secure List Port If there is no reply check if the mail system is running using the SMS Control Panel If you are sending the subscription request from a second machine make sure that it reaches the server Proper DNS entries with an MX record should exist for this virtual domain Refer to Engarde User Manual section 4 4 5 for more information about configuring DNS Also make sure that you don t have any body header checks or access control settings that may prevent this mail from being delivered Make sure that the virtual domain still exists You can check the logs to see if Secure List Port actually received your subscription request Remember to set the logging level to Medium before viewing logs I
25. irtual host is created User Guide 33 34 Chapter 10 Troubleshooting e I have Created a Virtual Host but I Still Can t View the Archives Make sure that you have created proper entries in your DNS server for re solving the virtual host to the server hosting the mail lists Refer to Engarde User Manual section 4 4 5 page 92 for information about setting up DNS entries I have Specified a Maximum Age of Archives to Retain but Old Archives are not Deleted Be sure to set Delete Old Archives option to Yes Old archives will be removed only if this option is set to Yes and a value is entered in the field Maximum Age of archives to retain List Owner Does not Receive Reports Go to the Logging and Reporting section and set Send Daily Reports to the Owner option to Yes Guardian Digtal Secure List Port
26. l Address with the commands in the message subject or the message body If a command is found in the subject the body will not be checked for more commands 8 1 Subscribing to a List To subscribe to a list send a mail to the list server email address with the subject as subscribe lt listname gt or send a mail to lt listname gt request lt listdomain gt with the subject as subscribe For example to subscribe to a list named engarde users which has the domain guardiandigital com send an email to the list server email address with the fol lowing line in the subject or in the body if subject is empty subscribe engarde users User Guide 25 Chapter 8 Using Secure List Port Or send a mail to engarde users request guardiandigital com with the subject as subscribe 8 2 Unsubscribing from a List To unsubscribe from a list send a mail to the list server email address with the subject as unsubscribe lt listname gt or send a mail to lt listname gt request lt listd omain gt with the subject as unsubscribe For example to unsubscribe from a list named engarde users which has the do main guardiandigital com send an email to the list server email address with the following line in the subject or in the body if subject is empty unsubscribe engarde users Or send a mail to engarde users request guardiandigital com with the subject as unsubscribe 8 3 Other Commands To execute a command you must send a m
27. list name gt archive tar gz You will be asked to confirm your decision To delete the list permanently from the system click Delete This List in the popup window When you delete a list the list archives will no longer be available from the web interface 7 2 General Settings Click on the General Settings link on the pop up window to access this section This section is for performing basic configuration of the list You may edit the following parameters here Mail Lists engarde users General Settings Mail List Name engarde users Change Domain Name corp guardiandigital com gt Moderated Yes No List Owner fnick guardiandigitacom CC List lengarde devel testlist Union List lengarde devel Subject Tag Engarde Users Maximum Size of Mails fioooo00 tt S Subscription Type Open lt UnSubscription Type Open lt Administrivia Yes No Mail List Name You may change the name of the list here Click the link Cha nge shown next to the name of the list to change the name of the mailing list Enter the new name in the option New Name and click Change Name Remember that changing the name will not change the name of the mailing list appearing in old list archives When you change the name of the list all 10 Guardian Digtal Secure List Port General Settings Section 7 2 existing mail aliases and virtual domain addresses created for this list will be rewritten by the Secure List Port Mail Lists
28. log in and manage their list set tings Administrators and moderators can perform list administrative tasks from this section To access Secure User Manager use the following URL in your web browser https myserver com 1022 Replace myserver com with your hostname Log in using a local user name and password From the Secure User Manager click Mail Lists under the Email Settings section to access this mailing list administrative module E Mail Settings Mail Lists Manage your maillist memberships Manage Forwarding Address Define an address to which all incoming mail should be forwarded to User Guide 27 Chapter 9 Secure User Manager 9 1 Logging In You need to provide your email address to authenticate to the mailing list main tenance module If you are logging in for the first time or you don t have a password leave the password field empty A password will be automatically cre ated and mailed to the email address you provided You can use that password to log into the module Once you have logged in you may change the password SMS Mail list Maintenance Log In Enter an email address and password If you dont have a password leave the password field empty and a password will be mailed to you Email Address jerrin guardiandigital com Password Authenticate 9 2 View the Mailing Lists Once you have logged in you can see a list of the mailing lists available on this machine Apart from the list name th
29. omain al ready created on this machine A virtual domain can be created using the Virtual Domains section of Secure Mail Suite You can find instructions for creating vir tual domains in Guardian Digital Secure Mail Suite manual section 6 3 2 The address list mgr will be created in the virtual domain corp guardiandigital com You should not delete 1t manually User Guide 5 Chapter 6 Basic Configuration In the example setup an email to list mgr corp guardiandigital com with the subject subscribe testlist should subscribe the sender to the mailing list named testlist if it exists List Server Admin E Mail This is the email address of the list administrator This should be a real email address belonging to the person who would manage the mailing lists created on this machine Full Name of the List Manager The friendly name to appear in email sent from the Secure List Port Eg Secure List Port Digest Processing Interval How often to send out digests if digests are enabled Logging Level You can specify the log level here Logs can be viewed by click ing on the View Logs link You will get more log messages in a higher log level This option controls general log messages only Verbosity of log messages related to a particular mailing list can be configured in the configuration section of that particular mailing list Global Blacklist This is a blacklist of users banned from subscribing to mailing lists existing on this serv
30. ong with the Guardian Digital Secure Mail Suite The Secure Mail Suite is installed via the Guardian Digital Secure Network GDSN To install Secure Mail Suite insert the CD ROM disk that was included with the Secure Mail Suite purchase into the CD ROM drive of the EnGarde server you will be installing the Secure Mail Suite on Selecting Install from Local Media in the GDSN will perform the installation Instructions on how to use the GDSN can be found in Section 5 on page 166 of EnGarde Secure Professional User Manual Additionally the Install from Local Media portion can be located on page 168 under Section 5 1 2 Install from Local Media 4 1 Accessing the Installed Secure List Port Once the GDSN finishes installing all of the Secure Mail Suite packages Secure Mail Suite will be accessible from the WebTool from the section System Manage ment The Secure List Port is accessible from the General Configuration section of the Secure Mail Suite Secure Shell Edit your system wide secure shell configuration and generate Management keys Secure Mail Suite Mail server virus and spam configuration DNS Management Create forward and reverse zones and edit the global options General Configuration Server Configuration Setup basic mail server configuration Define what local users may use Secure User Manager Secure User Manager features TLS Server Setup Manage your local CA and issue TLS User Certificates TLS Client Setup Configure this ma
31. ous settings related to digests Mail Lists engarde users Digest Settings Here you can edit the settings related to email digests Are digests allowed in the maillist Yes No To address to appear in the digest lengarde users corp guardiandigital c From address to appear in the digest lengarde users corp guardiandigital c Include Table of Contents in Digests Yes No Maximum age of an email digest before it is sent Bah Maximum size of an email digest before it is sent fiocoo00 Update Settings Are digests allowed You may enable or disable digests for the list here If dis abled email digests will not be sent to any users To address in the digest You can specify the email address to appear in the To header of mails from the digest From address in the digest You can specify the email address to appear in the From header of mails from the digest Include a Table of Contents in digest You may disable or enable Table of Con tents in the digest message Table of Contents are enabled by default User Guide 17 Chapter 7 Configuring the Mailing List Maximum age of email digest before it is sent Maximum age of digest before it is sent automatically A digest will be sent immediately if it is older than this value You may use the suffix h to denote time in hours m for minutes and d for days Eg 2 d means two days 12 h means twelve hours Maximum size of digest before it is sent If the d
32. pecified in minutes hours or days Use the subscript m for minutes h for hours and d for days For example 5 d means five days and 24 h means twenty four hours Put a space between the number and the subscript User Guide 19 Chapter 7 Configuring the Mailing List Mail Lists mylist Expiration Settings Below you may change time limits for expiring different types of email commands Default Cookie Expiration Time d Administrative Commands Expiration Time h Expiry Time for Subscribe Command d Expiry Time for Unsubscribe Command d TAL Expiry time limit for posts sent to moderators for approval 3d Update Settings 7 9 Logging And Reporting This section is for editing options related to logs and reports Secure List Port will create a report nightly for every list and send it to the list owner The existing reports can be viewed from this page The following options are available in this section Log Level You may specify the verbosity of logs generated for this mailing list This option is for log messages related to this mailing list only This is different from the logging level in the global settings page which controls general log messages common to all lists Send Daily Reports to Owner If Yes a daily summary report of the list traffic will be sent to the list owner Number of Reports to Keep Number of daily reports to be kept Older reports will be removed Send Error Messages to the Owner If Yes
33. rejected The WebTool will display the pending posts under the header Posts To Be Mod erated To approve or reject a post click on the corresponding link A pop up window will appear which shows the contents of the post including all headers You may approve or reject this post using the control buttons on the top of the pop up window Remember that only those users who are moderators can access this section Posts To Be Moderated Date Size Details Thu 24 Jun 2004 09 41 31 872 Subject New Mail From user guardiandigital com Thu 24 Jun 2004 09 41 21 884 Subject Hello From nick corp guardiandigital com Thu 24 Jun 2004 09 41 03 868 Subject Hi From jerrins guardiandigital com 10 Troubleshooting This section outlines steps helpful in debugging possible problems you may en counter while configuring the Secure List Port e Can t Set the List Server Email Address The List Server Email Ad dress is the address of the Secure List Port This email address should exist on the server So you need to use a virtual domain defined on this sys tem as the domain part of the List Server Email Address For example if corp guardiandigital com is a virtual domain existing on this server you can use list manager corp guardiandigital com as the List Server Email Address If there are no virtual domains defined on this server you must create one Refer to Secure Mail Suite User Guide section 6 3 2 page 38 for information about creating a v
34. s of the List engarde users corp guardiandigital com You are logged in as jerrin guardiandigital com Subscription Type closed Moderated No No of members 2 This is a description about this maillist This list is for all engarde users to communicate their experiences with one another You are invited to subscribe to this list Non Members are not allowed view the Member List Subscription to this list is closed You need approval from the list administrators to subscribe to this list Subscribe to this List 9 4 Editing List Settings Once you have subscribed to a list the list name will be displayed under the Subscribed Lists section Click on a list name to configure it The WebTool will show more information about the list and your subscription The member list will be displayed if the list configuration allow it User Guide 29 Chapter 9 Secure User Manager SMS Mail list Maintenance List Settings engarde users You can edit your personal settings for the list engarde users on this page You are logged in as jerrin guardiandigital com List Name engarde users Email address of the list engarde users corp guardiandigital com Moderated No Number of Members 3 Type of User SuperAdmin Admin Moderator 9 4 1 Personal Settings You may change your personal settings in the personal settings section The available personal settings are the following Personal Settings C Get My Own Posts M Re
35. ser Description jerrin guardiandigital com Admin SuperAdmin Moderator nick guardiandigital com OWNER Add new User Banned From Posting Disallow this user from posting messages to the list Does the User Receive Copies of his own Posts If selected then posts from a user will be sent to himself Moderate the user If you select No Selection the user will be moderated only if it is a moderated mailing list If you select Always moderate this user the user will be moderated even if the list is not moderated If Never moderate this user is selected the user will never be moderated even if the list is moderated User Guide 23 Chapter 7 Configuring the Mailing List Digest Settings Whether to send digests to the user instead of individual mails If this option is set all posts to the list will be put in a single email and mailed to the user Is the user protected from bounces If a user is protected from bounces he will not be unsubscribed or set on vacation even if bounces from him exceeds limits The settings on the Bounce Section will not have any effect on this user Is the user a moderator Moderators are special users who can approve or re ject posts from ordinary users in a moderated list They cannot add or re move users or edit other users settings Is the user an administrator Administrators are powerful special users who can add remove list members and edit settings of other members However a simple administrator
36. uration 8 Guardian Digtal Secure List Port Deleting the list Section 7 1 Mail Lists engarde users Here you can configure the mailing list engarde users General Settings Configure the general settings Templates Edit Greetings and Templates Security Configure Security Options Bounces Configure Bounce Settings Digest Settings Edit Digest Settings Archives Configure Various Archives Settings Expiration Settings Configure Various Expiration Settings Logging and Reporting Configure Logs and Reports User Maintenance Current Users Delete This List The following are the different sections for configuring a mailing list 7 1 Deleting the list To delete the list click Delete This List in the popup window Mail Lists mylist Confirm Deletion When you delete the list all list specific data including the archives will be removed from this system The list archives will be saved in the location home ecartis archives saved mylist archive tar gz You may download this file using the link below Do you really want to delete the list mylist y lam sure Download List Archives Delete This List All archives from this list will be zipped and placed in the directory home ecartis archives saved You may download this archive file now using the User Guide 9 Chapter 7 Configuring the Mailing List Download List Archives button You can obtain this file later from the location home ecartis archives saved lt
37. you should have completed the Basic Configuration before attempting this To create a mailing list click on the Create A Mailing List link on the bottom of the page A pop up window will appear You need to provide a name for the list a virtual domain and the email address of the list owner The list name should not contain certain special characters or whitespace Select a virtual domain from the list of existing virtual domains on this machine The mailing list will be created in the selected virtual domain If there are no virtual domains you need to create one in the Virtual Domains section of Secure Mail Suite Refer to section 6 3 2 of Guardian Digital Secure Mail Suite manual for more information about creating virtual domains List Name Owner List Type of Users engarde users nick guardiandigital com open 1 first jerrin corp guardiandigital com open 3 Create Mailing List The email address of the list will be lt listname gt lt virtual domain name gt and all posts to this list should be sent to this address For example if the list name is engarde users and the domain name is guardiandigital com then then email ad dress for posting messages to the the list will be engarde users guardiandigital c om Secure List Port will automatically create the necessary aliases and virtual do main addresses Please take care not to remove those aliases and virtual domain addresses manually The email address of the list owner is the
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