USER MANUAL - SafeLife Comfort Surfaces
Contents
1. UNPACKING AND SET UP Description of the Device The SafeLife Hospital Mattress consists of a polyurethane core encase by a non removable fire barrier and a fluidproof and easy to clean cover UNPACKING PARTS BREAKDOWN Parts Polyurethane core with fire barrier Medical Mattress Cover Tools Required NONE Unpacking instructions Remove the products from the packing material and examine for shipping damage If damage is detected contact the delivery company and file a damage complaint immediately If further assistance is required contact SafeLife Comfort Surfaces Inc at 800 277 6762 Directions for Mattress Placement Place Mattress squarely on frame Check for fit If gaps are present chose another mattress size A CAUTION Mattress MUST have labels placed at the foot of the bed face side up A WARNING DO NOT place mattress with anti skid material up A patient may experience serious injury or death ANTI SKID material is a rubbery vinyl and DARK NAVY BLUE in color Place soft flexible ROYAL BLUE material closest to patient s skin A WARNING If mattress cover is removed for cleaning DO NOT FLIP MATTRESS CORE OVER Serious injury or death may occur if patient comes in contact with the bottom of the mattress core When cover is returned visibly check through fire barrier to make sure the soft golden yellow top layer foam is face up and firm white base layer down Place labels at the foot2. 2 Page MANUAL amp SYMBOL DEFINITIONS Warnings Throughout this manual different type font styles and symbols are used to aid user in understanding the content and enhance readability Personal injury or property damage may result if unsafe practices are used Below are some examples Standard Text Used for regular information Bold Face Text Emphasizes a word or phrase NOTE or NOTICE Sets apart special information or important instruction clarification Bold and underlined Refers to special instances or where problems can occur This symbol highlights a WARNING or CAUTION DANGER indicates an imminently hazardous situation which if not avoided will result in death or serious injury A WARNING identifies situations or actions that may affect patient or user safety Disregarding a warning could result in patient or user injury A CAUTION points out special procedures or precautions that personnel must follow to avoid equipment damage 3 Page GENERAL WARNINGS AND PRECAUTIONS WARNINGS DANGER A WARNING DO NOT remove cover while mattress is in use Replace damaged cover immediately Refer to care instructions for proper cleaning WARNING DO NOT use around an open flame DANGER Your new mattress is NOT fire proof Although your new mattress meets fire safety standards issued by the U S Consumer Product Safety Commission it will burn if ignited Compared to older mattres
3. board and the mattress end DEVICE INFORMATION PURPOSE OF THE DEVICE The purpose of the SafeLife Hospital Mattress series is to aid patients at risk or suffering from pressure ulcers by way of a Medicare verified E0184 Group l pressure reducing support surface used in connection with a comprehensive prevention and treatment program The active component that has contact with the patient is a three tiered gradient mattress with a patented density specific formula employing high density high resilience polyurethane foam The foam mattress serves to fit over any articulating hospital bed frame which MUST be fitted as described by Manufacturers instructions The mattress itself is encased by a flexible fire barrier meeting 16 CFR 1632 amp 1633 flammability standards It is provided with a fluid proof hospital grade medical cover that imposes no added interface pressure on the patient and is fungal and bacterial resistant GENERAL DEVICE GUIDELINES A WARNING ALWAYS consult the patient s physician before using the SafeLife Pressure Reliever Hospital Mattress series WARNING The SafeLife Pressure Reliever Hospital Mattress series is recommended to be installed on a medical bed frame with or without bed side or assist rails It is preferred that the rails be in the raised position whenever patient is on the bed NOTICE INFORMATION CONTAINED WITHIN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE 6 Page
4. is soiled stained or in an unsanitary condition or found to be defective due to abuse or any use other than intended LIMITED WARRANTY DURATION From date of purchase Eight 8 years Mattress Core Two 2 years Fire Barrier Mattress Cover EXCLUSIVE REMEDY OTHER LIMITATIONS ANY AND ALL IMPLIED WARRANTIES ON THIS PRODUCT INCLUDING ANY IMPLIED WARRANTY OF THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL NOT EXCEED IN DURATION THE TERM OF THIS LIMITED WARRANTY WHICH BEGINS AT THE DATE OF PURCHASE THE SERVICE TERMS STATED IN THIS WARRANTY SHALL BE THE CONSUMER S SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF PRODUCT FAILURE DURING THE WARRANTY PERIOD SAFELIFE COMFORT SURFACES INC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT OR THE INABILITY TO USE THIS PRODUCT OR FOR THE BREACH OF THIS OR ANY OTHER EXPRESS OR IMPLIED WARRANTY SAFELIFE COMFORT SURFACES INC DOES NOT WARRANT THIS PRODUCT FOR ANY PERSON S MEDICAL CONDITION SAFELIFE COMFORT SURFACES INC MAKES NO WARRANTY BEYOND WHAT IS CONTAINED IN WRITING SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTIAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY STATE TO
5. serious health risk that can result in serious injury or even death Mattress MUST be fit bed frame and side rails firmly to prevent entrapment Follow the instructions provided by the manufacturer of the hospital bed frame Monitor patient Visit the FDA website at http www fda gov to learn more about the risks of entrapment Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 5 Page Sa ae within the gt ae ee rail itself a ee oa C pN a st SF a PS Under the rail Pr aen te between the 7 Ye single rail support Betweentheral AI and the LAY mattress pg Under the rail at each end of the rail Between split x bed rails i e S between two ai Aj WO half length rails 1 j Between the end of the rail and yae a the side edge NS of the head gt mA or footboard i E a Between the go head or l footboard and l the mattress end Sed Se _ Key body parts at risk of entrapment are Head Neck Chest Potential zones of entrapment in a hospital bed system are Zone 1 Within the rail Zone 2 Under the rail between the rail supports or next to a single rail support Zone 3 Between the rail and the mattress Zone 4 Between the rail at the ends of the rail Zone 5 Between split bed rails Zone 6 Between the end of the rail and the side edge of the head or foot board Zone 7 Between the head or foot
6. STATE OTHER ISSUES NOT COVERED INCLUDE BUT ARE NOT LIMITED TO Comfort preference Odor associated with new product purchase Change in color of foam Damages resulting from failure to properly maintain and or washing contrary to care instructions Sagging due to use of non supportive foundations Zippers beyond 2 years of purchase date Transportation Freight charges to and or from the Manufacturing plant SafeLife Comfort Surfaces Inc reserves the right to inspect any item thought to be defective by the customer and or consumer prior to final determination of same IF WARRANTY PROBLEM OCCURS Our helpful and knowledgeable Customer Service Department at SafeLife Comfort Surfaces Inc is here to assist you if a problem occurs If one does simply call our toll free number at 1 800 277 6762 8 00AM 8 00PM Eastern Standard Time e Monday Friday Please be sure to have any and all important information available including your original receipt and or proof of purchase as this will help us expedite the warranty claim process 12 Page
7. SafeLife Pressure Reliever Hospital Mattress Series SafeLife Standard Hospital Mattress SafeLife Fallguard Hospital Mattress SafeLife Bariatric I SafeLife Bariatric II Read Entire Manual before Operating Device Uncontrolled document Version 2013 SafeLife Comfort Surfaces Inc Hospital Mattresses PLEASE NOTE This manual MUST be given to the user of the product BEFORE using this product it is important that the user read the entire manual before operating this device USER ASSISTANCE INFORMATION If you have questions or need assistance with this product contact SafeLife Comfort Surfaces Inc at 1 800 277 6762 Comfort Surfaces Comfort for Life 1 Page TABLE OF CONTENTS MANUAL amp SYMBOL DEFINITIONS Page 3 GENERAL WARNINGS AND PRECAUTIONS Page 4 SEVEN ZONES OF BED RAIL ENTRAPMENT Page 5 DEVICE INFORMATION Page 6 UNPACKING AND SET UP Page 7 OPERATING INSTRUCTIONS Page 8 MATTRESS CLEANING INSTRUCTIONS Page 9 APPROVED DISINFECTANTS Page 10 RETURN EXCHANGE GOODS POLICY Page 11 WARRANTY PROVISIONS Page 12 Technical Description of the Equipment The principle component of the SafeLife Pressure Reliever Hospital Mattress Series includes a high density high resilience polyurethane foam core utilizing a patented three tier gradient and density specific system Additional components include a 16 CFR 1632 amp 1633 compliant fire barrier and fluid proof medical cover with anti skid safety features
8. c Quaternary Quaternary Quaternary Quaternary Quaternary Quaternary Phenolic Quaternary Quaternary Phenolic Phenolic Quaternary Quaternary Quaternary Quaternary Quaternary Quaternary Phenolic Quaternary Manufacturer Airwick Walton March Alcide Huntington S C Johnson Vestal Puritan Churchill Walter G Legge S C Johnson Purex Puritan Churchill Huntington Vestal Vestal Huntington Airwick Huntington West Chemical Service Master Walton March Vestal Vestal S C Johnson Phenolic disinfectants work best for vinyl based products However quaternary compounds when properly diluted can be used as well Quaternary disinfectants are best suited for Urethane coated fabrics This list is for informational purposes only and should not be considered an endorsement by SafeLife Comfort Surfaces Inc of any product 10 Page RETURN EXCHANGE GOODS POLICY Return of Goods 18 Return Charge for a Restocking Fee for returned goods when customer makes a wrong order of item s still in original packing A Return Authorization Number RAN Form s will need to be filled out and processed through the SafeLife Customer Service Department Once RAN is issued customer must return all item s placed on the RAN within five working days from the date of the RAN to SafeLife Comfort Surfaces Inc Without an Authorized RAN all item s will be returned to the customer at the customer s expense Repairs or Replacemen
9. of the bed frame A DANGER DO NOT REMOVE FIRE BARRIER UNDER ANY CIRCUMSTANCES SERIOUS INJURY OR DEATH MAY OCCUR IF MATERIAL IS BREACHED REPLACE ENTIRE MATTRESS IMMEDIATELY 7 Page OPERATING INSTRUCTIONS The SafeLife Pressure Reliever Hospital Mattress line is considered a static or non powered support surface After proper set up no further instructions are required to operate 8 Page MATTRESS CLEANING INSTRUCTIONS WARNING and CAUTION A It is recommended that gloves and protective clothing be worn at all times during cleaning and disinfecting B Hypercarbonate solutions should not be used Cleaning Instructions Cleaning and Disinfection Instructions for SafeLife Medical Cover Fabrics During Operation e For normal soil Wipe down cover with a standard cleaning disinfectant and wipe off excess moisture with a towel or wipe fabric clean with neutral suds and lukewarm water Rinse with water and towel dry e Hard To Clean Spots Use standard liquid household vinyl cleaners and or soft bristle brush DO NOT USE HARSH CLEANERS OR SOLVENTS e Disinfection Dilute disinfectants and or germicides as specified on manufacturer s product label See list of approved disinfectants To Launder 1 Remove and place top cover ONLY in washing machine 2 Use standard hospital disinfectant detergent See list below 3 Set washing cycles as recommended below Regular Cycle a Pre soak with disinfectant de
10. ses your new mattress will if ignited burn more slowly and less intensely giving you more time to escape Avoid additional hazards such as Don t smoke in bed This is a common cause of fatal fires Keep matches and lighters away from children and bedding Don t use candles on or around your bed Keep space heaters far away from beds and other flammable items Follow all of the space heater manufacturer s instructions and warnings 5 Don t run electrical cords under your bed or trap them against a wall Heat from cords can build up and cause a fire 6 Avoid placing lamps where they can fall on the bed cee Na CAUTIONS A CAUTION Don t sleep with a baby or let a baby sleep in a medical bed Babies can suffocate or be strangled if trapped between a mattress and a wall or bed frame or if an adult rolls over them A CAUTION Discard the plastic wrapping on your mattress A child or pet can become entangled and suffocate A CAUTION Prompily dispose of old mattresses to avoid a fire hazard A CAUTION DO NOT store in temperatures below 40 or greater than 95 Fahrenheit 5 35 Celsius CAUTION DO NOT expose to moisture or areas of extreme humidity NOTICE Label location and serial numbers are found on law label sewn into the medical cover and firesock below medical cover at the foot of the bed 4 Page SEVEN ZONES OF BED RAIL ENTRAPMENT A DANGER Bed rail entrapment is a
11. tergent with diluted bleach in cold water 10 minutes b Main wash for 15 minutes Time depending on soil level c Rinse Cycle 5 minutes minimum Spin Drain Cycle 5 minutes minimum Air dry or place in dryer at very low or no heat 4 NOTICE DO NOT use water temperatures greater than 120 F 65 C Please Note All Fabrics are treated with EPA registered microbial agents to prevent bacterial and fungal growth on the surface of the fabric Laundering Mattress 1 Spray disinfectants and wipe down foam core 2 After the cover and base are dry store them in a sterilized bag and seal for next use A WARNING If exposed to biohazardous substances discard mattress core appropriately DO NOT continue use 9 Page APPROVED DISINFECTANTS When used in concentrations recommended by the manufacturer the following phenolic type or quaternary type disinfectants can be used with the SafeLife Medical Cover Fabrics All SafeLife Fabrics can be safely cleaned with a 1 10 dilution of household bleach as recommended by the Centers for Disease Control in Atlanta GA without resulting in premature degradation of the fabric Trade Name A33 Absolute Alcide LD Beaucoup BlueChip Coverage 256 El Dorado Plus Elimstaph Forward DC Franklin Sentinel Galahad Hi Tor Insurance LPH Matar Omega Quanto Sanikleen Sanimaster III Surfacide Tri Quat Vesphene II Virex Type Quaternary Quaternary Chlorine Oxide Phenoli
12. ts are offered for defective item s A RAN action must be completed before any repairs or replacements can be completed SafeLife Comfort Surfaces Inc Replacement for wrong item s shipped RAN form must also be completed and then item s will be replaced or repaired at no cost 11 Page WARRANTY PROVISIONS SafeLife 7 Com fio Ft Surfaces Verification of the warranty period requires copies of receipt or other proof of purchase Warranty cannot be honored without proof of purchase Warranties apply to the original purchaser only and may not be transferred Please retain these records LIMITED WARRANTY COVERAGE This limited warranty covers any manufacturing defect that is present prior to the time of use and any manufacturing defect that causes any and all abnormal deterioration of the internal core component and or cover In the event that a manufacturing defect or product failure occurs SafeLife Comfort Surfaces Inc reserves the right to replace repair and or remedy the defect or the defective product with a solution to the specific defect and or replace defective item with the identical product In the event the identical product is not available SafeLife Comfort Surfaces Inc reserves the right to replace the defective item with a similar item of equal or greater value This warranty does not imply nor warrant the product for any normal wear or tear that may occur with normal use This warranty is no longer valid if the product
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